2018 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 13 56 9 20 2 0 0 69 22 45
2018 CH-02 0 47 7 40 7 0 0 47 47 15
2018 CH-03 18 59 9 14 0 0 0 77 14 22
2017 CH 19 49 15 9 8 0 0 68 17 53
2017 CH-02 9 55 9 18 9 0 0 64 27 22
2017 CH-03 22 43 22 4 9 0 0 65 13 23
2014 CH 9 50 15 19 7 0 0 59 26 54
2014 CH-02 4 58 21 17 0 0 0 63 17 24
2014 CH-03 18 41 12 18 12 0 0 59 29 17
2011 CH 19 56 12 10 3 0 0 75 14 59
2011 CH-02 14 61 11 11 4 0 0 75 14 28
2011 CH-03 18 47 18 12 6 0 0 65 18 17
2008 CH 20 40 18 13 9 0 0 60 22 55
2008 CH-02 12 52 12 12 12 0 0 64 24 25
2008 CH-03 19 19 31 25 6 0 0 38 31 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 40 51 2 7 0 0 0 91 7 45
2018 CH-02 33 53 7 7 0 0 0 87 7 15
2018 CH-03 45 50 0 5 0 0 0 95 5 22
2017 CH 52 37 4 6 2 0 0 88 8 52
2017 CH-02 43 38 5 10 5 0 0 81 14 21
2017 CH-03 57 39 0 4 0 0 0 96 4 23
2014 CH 50 39 6 4 2 0 0 89 6 54
2014 CH-02 50 33 8 4 4 0 0 83 8 24
2014 CH-03 47 41 6 6 0 0 0 88 6 17
2011 CH 51 37 7 3 0 0 2 90 3 59
2011 CH-02 43 43 4 7 0 0 4 89 7 28
2011 CH-03 65 18 18 0 0 0 0 82 0 17
2008 CH 45 42 7 4 2 0 0 87 5 55
2008 CH-02 48 36 8 8 0 0 0 84 8 25
2008 CH-03 38 44 13 0 6 0 0 81 6 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 41 50 5 2 2 0 0 91 5 44
2018 CH-02 27 60 13 0 0 0 0 87 0 15
2018 CH-03 48 48 0 5 0 0 0 95 5 21
2017 CH 52 31 8 6 4 0 0 83 10 52
2017 CH-02 48 29 5 14 5 0 0 76 19 21
2017 CH-03 52 35 9 0 4 0 0 87 4 23
2014 CH 63 31 0 6 0 0 0 94 6 54
2014 CH-02 63 33 0 4 0 0 0 96 4 24
2014 CH-03 59 35 0 6 0 0 0 94 6 17
2011 CH 54 39 5 2 0 0 0 93 2 59
2011 CH-02 54 36 7 4 0 0 0 89 4 28
2011 CH-03 53 41 6 0 0 0 0 94 0 17
2008 CH 56 33 5 5 0 0 0 89 5 55
2008 CH-02 52 36 8 4 0 0 0 88 4 25
2008 CH-03 69 25 0 6 0 0 0 94 6 16

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 39 41 14 2 2 0 2 81 5 44
2018 CH-02 33 60 7 0 0 0 0 93 0 15
2018 CH-03 33 33 19 5 5 0 5 70 10 21
2017 CH 42 38 13 2 4 0 0 81 6 52
2017 CH-02 29 48 19 0 5 0 0 76 5 21
2017 CH-03 43 35 13 4 4 0 0 78 9 23
2014 CH 28 48 11 7 6 0 0 76 13 54
2014 CH-02 33 50 4 4 8 0 0 83 13 24
2014 CH-03 18 47 18 12 6 0 0 65 18 17
2011 CH 27 42 22 5 3 0 0 69 8 59
2011 CH-02 29 46 18 7 0 0 0 75 7 28
2011 CH-03 24 29 29 6 12 0 0 53 18 17

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 36 44 13 7 0 0 0 80 7 45
2018 CH-02 20 33 27 20 0 0 0 53 20 15
2018 CH-03 36 59 5 0 0 0 0 95 0 22
2017 CH 28 47 13 9 2 0 0 75 11 53
2017 CH-02 23 50 9 14 5 0 0 73 18 22
2017 CH-03 35 39 17 9 0 0 0 74 9 23
2014 CH 37 41 17 4 2 0 0 78 6 54
2014 CH-02 25 50 17 4 4 0 0 75 8 24
2014 CH-03 47 41 12 0 0 0 0 88 0 17
2011 CH 29 56 7 7 2 0 0 85 8 59
2011 CH-02 32 50 11 4 4 0 0 82 7 28
2011 CH-03 29 59 6 6 0 0 0 88 6 17
2008 CH 36 45 13 5 0 0 0 82 5 55
2008 CH-02 28 48 16 8 0 0 0 76 8 25
2008 CH-03 50 31 19 0 0 0 0 81 0 16

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 36 18 24 7 0 0 51 31 45
2018 CH-02 7 40 27 27 0 0 0 47 27 15
2018 CH-03 14 41 9 23 14 0 0 55 36 22
2017 CH 9 40 25 19 8 0 0 49 26 53
2017 CH-02 5 32 23 23 18 0 0 36 41 22
2017 CH-03 9 48 26 17 0 0 0 57 17 23
2014 CH 11 43 24 11 11 0 0 54 22 54
2014 CH-02 13 38 21 8 21 0 0 50 29 24
2014 CH-03 6 47 35 6 6 0 0 53 12 17
2011 CH 15 36 19 10 19 2 0 52 29 59
2011 CH-02 11 43 18 14 14 0 0 54 29 28
2011 CH-03 18 29 18 6 24 6 0 50 31 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 33 44 16 7 0 0 0 78 7 45
2018 CH-02 20 47 20 13 0 0 0 67 13 15
2018 CH-03 36 41 18 5 0 0 0 77 5 22
2017 CH 30 43 13 11 2 0 0 74 13 53
2017 CH-02 27 36 5 27 5 0 0 64 32 22
2017 CH-03 35 43 22 0 0 0 0 78 0 23

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 38 47 16 0 0 0 0 84 0 45
2018 CH-02 33 47 20 0 0 0 0 80 0 15
2018 CH-03 27 59 14 0 0 0 0 86 0 22
2017 CH 41 49 4 6 0 0 0 91 6 53
2017 CH-02 36 50 0 14 0 0 0 86 14 22
2017 CH-03 48 43 9 0 0 0 0 91 0 23
2014 CH 33 59 4 4 0 0 0 93 4 54
2014 CH-02 29 58 4 8 0 0 0 88 8 24
2014 CH-03 47 47 6 0 0 0 0 94 0 17
2011 CH 42 39 10 5 2 2 0 83 7 59
2011 CH-02 50 39 7 4 0 0 0 89 4 28
2011 CH-03 35 24 18 12 6 6 0 63 19 17
2008 CH 40 35 16 7 2 0 0 75 9 55
2008 CH-02 36 32 16 16 0 0 0 68 16 25
2008 CH-03 50 25 19 0 6 0 0 75 6 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 29 40 13 18 0 0 0 69 18 45
2018 CH-02 13 40 13 33 0 0 0 53 33 15
2018 CH-03 27 50 9 14 0 0 0 77 14 22
2017 CH 25 40 15 15 6 0 0 64 21 53
2017 CH-02 9 36 23 18 14 0 0 45 32 22
2017 CH-03 35 39 13 13 0 0 0 74 13 23

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 64 30 7 0 0 0 0 93 0 44
2018 CH-02 43 43 14 0 0 0 0 86 0 14
2018 CH-03 68 32 0 0 0 0 0 100 0 22
2017 CH 62 34 2 2 0 0 0 96 2 53
2017 CH-02 55 36 5 5 0 0 0 91 5 22
2017 CH-03 70 30 0 0 0 0 0 100 0 23
2014 CH 74 22 4 0 0 0 0 96 0 54
2014 CH-02 63 29 8 0 0 0 0 92 0 24
2014 CH-03 88 12 0 0 0 0 0 100 0 17
2011 CH 64 31 5 0 0 0 0 95 0 59
2011 CH-02 71 25 4 0 0 0 0 96 0 28
2011 CH-03 71 29 0 0 0 0 0 100 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 32 48 20 0 0 0 0 80 0 44
2018 CH-02 14 57 29 0 0 0 0 71 0 14
2018 CH-03 32 50 18 0 0 0 0 82 0 22
2017 CH 38 45 8 6 4 0 0 83 9 53
2017 CH-02 18 55 9 9 9 0 0 73 18 22
2017 CH-03 48 43 4 4 0 0 0 91 4 23
2014 CH 24 56 7 11 2 0 0 80 13 54
2014 CH-02 21 50 8 21 0 0 0 71 21 24
2014 CH-03 29 71 0 0 0 0 0 100 0 17
2011 CH 22 46 17 12 2 2 0 69 14 59
2011 CH-02 25 50 11 11 4 0 0 75 14 28
2011 CH-03 24 47 6 18 0 6 0 75 19 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 32 39 18 7 5 0 0 70 11 44
2018 CH-02 20 40 27 13 0 0 0 60 13 15
2018 CH-03 38 33 14 5 10 0 0 71 14 21
2017 CH 36 47 8 9 0 0 0 83 9 53
2017 CH-02 18 59 5 18 0 0 0 77 18 22
2017 CH-03 57 30 9 4 0 0 0 87 4 23
2014 CH 35 37 17 7 4 0 0 72 11 54
2014 CH-02 38 17 21 17 8 0 0 54 25 24
2014 CH-03 41 47 12 0 0 0 0 88 0 17

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 41 27 14 0 0 0 59 14 44
2018 CH-02 14 43 29 14 0 0 0 57 14 14
2018 CH-03 18 36 32 14 0 0 0 55 14 22
2017 CH 26 45 15 9 2 2 0 73 12 53
2017 CH-02 14 50 23 14 0 0 0 64 14 22
2017 CH-03 35 43 4 9 4 4 0 82 14 23
2014 CH 26 46 15 11 0 0 2 74 11 54
2014 CH-02 17 42 21 17 0 0 4 61 17 24
2014 CH-03 41 41 6 12 0 0 0 82 12 17
2011 CH 25 51 14 5 3 0 2 78 9 59
2011 CH-02 32 43 14 7 0 0 4 78 7 28
2011 CH-03 24 47 12 6 12 0 0 71 18 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 24 56 16 4 0 0 0 80 4 45
2018 CH-02 20 53 13 13 0 0 0 73 13 15
2018 CH-03 18 64 18 0 0 0 0 82 0 22
2017 CH 43 41 13 0 2 0 0 85 2 53
2017 CH-02 36 45 14 0 5 0 0 82 5 22
2017 CH-03 48 35 17 0 0 0 0 83 0 23
2014 CH 48 37 11 2 2 0 0 85 4 54
2014 CH-02 46 33 13 4 4 0 0 79 8 24
2014 CH-03 53 41 6 0 0 0 0 94 0 17
2011 CH 41 47 7 3 2 0 0 88 5 59
2011 CH-02 36 54 4 4 4 0 0 89 7 28
2011 CH-03 59 29 12 0 0 0 0 88 0 17
2008 CH 51 36 9 4 0 0 0 87 4 55
2008 CH-02 52 28 16 4 0 0 0 80 4 25
2008 CH-03 50 38 6 6 0 0 0 88 6 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 11 42 24 9 13 0 0 53 22 45
2018 CH-02 20 33 40 7 0 0 0 53 7 15
2018 CH-03 9 36 14 14 27 0 0 45 41 22
2017 CH 17 47 21 9 6 0 0 64 15 53
2017 CH-02 23 50 18 9 0 0 0 73 9 22
2017 CH-03 13 39 22 13 13 0 0 52 26 23
2014 CH 24 41 31 2 2 0 0 65 4 54
2014 CH-02 25 50 21 4 0 0 0 75 4 24
2014 CH-03 24 41 29 0 6 0 0 65 6 17
2011 CH 25 34 25 12 3 0 0 59 15 59
2011 CH-02 32 39 21 7 0 0 0 71 7 28
2011 CH-03 24 29 24 18 6 0 0 53 24 17
2008 CH 20 36 25 5 13 0 0 56 18 55
2008 CH-02 24 32 32 0 12 0 0 56 12 25
2008 CH-03 25 38 19 6 13 0 0 63 19 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 4 24 44 27 0 0 0 27 29 45
2018 CH-02 7 33 33 27 0 0 0 27 40 15
2018 CH-03 5 23 59 14 0 0 0 14 27 22
2017 CH 4 29 40 21 4 2 0 26 33 52
2017 CH-02 0 52 38 10 0 0 0 10 52 21
2017 CH-03 9 9 39 30 9 4 0 41 18 23
2014 CH 2 30 46 17 2 2 2 19 33 54
2014 CH-02 4 46 33 8 4 4 0 13 52 24
2014 CH-03 0 24 47 24 0 0 6 25 25 17
2011 CH 16 34 33 10 2 0 5 13 53 58
2011 CH-02 7 41 33 7 4 0 7 12 52 27
2011 CH-03 18 24 29 24 0 0 6 25 44 17
2008 CH 7 30 37 15 7 2 2 23 38 54
2008 CH-02 13 25 42 8 13 0 0 21 38 24
2008 CH-03 6 38 25 19 0 6 6 21 50 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 2 13 49 27 7 2 0 34 16 45
2018 CH-02 0 27 53 20 0 0 0 20 27 15
2018 CH-03 5 5 50 27 9 5 0 38 10 22
2017 CH 8 21 23 34 8 4 4 45 31 53
2017 CH-02 9 32 18 32 0 5 5 35 45 22
2017 CH-03 4 13 26 35 17 4 0 55 18 23
2014 CH 7 17 43 26 2 4 2 29 25 54
2014 CH-02 13 21 38 21 0 4 4 23 36 24
2014 CH-03 6 12 47 24 6 6 0 31 19 17
2011 CH 22 34 29 8 2 0 5 11 59 59
2011 CH-02 18 36 32 7 0 0 7 8 58 28
2011 CH-03 24 29 24 18 0 0 6 19 56 17
2008 CH 7 28 39 9 9 4 4 20 38 54
2008 CH-02 4 25 42 4 21 0 4 26 30 24
2008 CH-03 13 19 44 13 0 6 6 14 36 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 20 38 31 11 0 0 0 11 58 45
2018 CH-02 20 40 33 7 0 0 0 7 60 15
2018 CH-03 23 41 27 9 0 0 0 9 64 22
2017 CH 17 49 26 4 2 0 2 6 67 53
2017 CH-02 23 59 14 5 0 0 0 5 82 22
2017 CH-03 17 35 35 4 4 0 4 9 55 23
2014 CH 22 43 22 9 2 0 2 11 66 54
2014 CH-02 25 46 17 8 0 0 4 9 74 24
2014 CH-03 24 35 24 18 0 0 0 18 59 17
2011 CH 32 34 17 7 3 2 5 11 71 59
2011 CH-02 29 32 18 7 7 0 7 15 65 28
2011 CH-03 35 41 12 6 0 0 6 6 81 17
2008 CH 28 30 22 7 4 4 6 12 63 54
2008 CH-02 25 29 21 13 8 0 4 22 57 24
2008 CH-03 38 38 19 0 0 0 6 0 80 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 2 20 40 36 2 0 0 38 22 45
2018 CH-02 0 27 33 33 7 0 0 40 27 15
2018 CH-03 5 18 36 41 0 0 0 41 23 22
2017 CH 0 17 40 28 9 6 0 40 18 53
2017 CH-02 0 18 27 32 18 5 0 52 19 22
2017 CH-03 0 17 43 26 4 9 0 33 19 23
2014 CH 4 6 44 26 15 6 0 43 10 54
2014 CH-02 4 8 42 33 8 4 0 43 13 24
2014 CH-03 6 0 41 18 24 12 0 47 7 17
2011 CH 3 22 36 28 5 0 5 35 27 58
2011 CH-02 4 18 25 36 11 0 7 50 23 28
2011 CH-03 6 35 24 29 0 0 6 31 44 17
2008 CH 13 11 28 30 15 2 2 46 25 54
2008 CH-02 13 13 21 33 21 0 0 54 25 24
2008 CH-03 13 6 38 19 19 6 0 40 20 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 30 32 20 14 5 0 0 18 61 44
2018 CH-02 27 27 40 7 0 0 0 7 53 15
2018 CH-03 36 36 9 14 5 0 0 18 73 22
2017 CH 25 27 27 12 4 4 2 16 55 52
2017 CH-02 24 33 29 14 0 0 0 14 57 21
2017 CH-03 30 22 13 13 9 9 4 25 60 23
2014 CH 15 33 35 9 6 2 0 15 49 54
2014 CH-02 13 38 38 8 0 4 0 9 52 24
2014 CH-03 18 29 29 12 12 0 0 24 47 17
2011 CH 29 37 17 12 2 0 3 14 68 59
2011 CH-02 21 29 21 18 4 0 7 23 54 28
2011 CH-03 35 53 0 12 0 0 0 12 88 17
2008 CH 22 22 33 11 7 2 2 19 46 54
2008 CH-02 25 17 38 13 8 0 0 21 42 24
2008 CH-03 25 19 25 19 0 6 6 21 50 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 13 27 20 33 7 0 0 40 40 45
2018 CH-02 13 20 40 27 0 0 0 27 33 15
2018 CH-03 14 32 9 36 9 0 0 45 45 22
2017 CH 8 15 32 26 15 4 0 43 23 53
2017 CH-02 5 18 23 36 14 5 0 52 24 22
2017 CH-03 9 13 35 22 17 4 0 41 23 23
2014 CH 6 11 26 39 9 2 7 53 18 54
2014 CH-02 8 25 25 38 0 0 4 39 35 24
2014 CH-03 6 0 24 41 18 6 6 67 7 17
2011 CH 5 18 32 26 11 2 7 40 25 57
2011 CH-02 0 14 25 39 11 0 11 56 16 28
2011 CH-03 18 29 18 18 18 0 0 35 47 17
2008 CH 2 24 35 22 11 2 4 35 27 54
2008 CH-02 4 17 33 17 21 0 8 41 23 24
2008 CH-03 0 19 38 31 6 6 0 40 20 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 27 33 31 9 0 0 0 9 60 45
2018 CH-02 13 40 33 13 0 0 0 13 53 15
2018 CH-03 36 32 27 5 0 0 0 5 68 22
2017 CH 23 32 36 4 2 2 2 6 57 53
2017 CH-02 27 32 27 9 0 0 5 10 62 22
2017 CH-03 26 17 48 0 4 4 0 5 45 23
2014 CH 19 35 30 6 0 4 7 6 60 54
2014 CH-02 13 33 33 8 0 4 8 10 52 24
2014 CH-03 24 29 29 6 0 6 6 7 60 17
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 44 27 13 4 2 2 53 19 45
2018 CH-02 0 33 33 33 0 0 0 33 33 15
2018 CH-03 14 41 23 5 9 5 5 60 15 22
2017 CH 15 32 26 9 8 4 6 52 19 53
2017 CH-02 9 14 50 9 9 0 9 25 20 22
2017 CH-03 17 43 13 13 4 9 0 67 19 23
2014 CH 20 28 22 9 9 7 4 54 21 54
2014 CH-02 13 29 17 17 13 8 4 48 33 24
2014 CH-03 29 29 29 0 6 0 6 63 6 17

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 38 40 13 9 0 0 0 78 9 45
2018 CH-02 20 40 20 20 0 0 0 60 20 15
2018 CH-03 41 41 14 5 0 0 0 82 5 22
2017 CH 41 28 17 9 4 0 0 70 13 53
2017 CH-02 36 27 23 14 0 0 0 64 14 22
2017 CH-03 39 30 17 9 4 0 0 70 13 23
2014 CH 33 35 11 13 7 0 0 69 20 54
2014 CH-02 21 42 8 17 13 0 0 63 29 24
2014 CH-03 47 29 18 6 0 0 0 76 6 17

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 2 18 42 18 7 13 0 23 28 45
2018 CH-02 7 13 33 27 7 13 0 23 38 15
2018 CH-03 0 23 41 14 9 14 0 26 26 22
2017 CH 9 17 23 26 11 9 4 30 43 53
2017 CH-02 5 18 23 36 14 0 5 24 52 22
2017 CH-03 13 9 26 26 9 17 0 26 42 23
2014 CH 4 15 13 26 19 19 6 24 59 54
2014 CH-02 0 8 8 21 25 29 8 13 73 24
2014 CH-03 0 18 6 47 18 6 6 20 73 17

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 40 40 13 4 2 0 0 80 7 45
2018 CH-02 33 47 7 13 0 0 0 80 13 15
2018 CH-03 41 32 23 0 5 0 0 73 5 22
2017 CH 41 45 4 9 0 0 0 87 9 53
2017 CH-02 45 45 0 9 0 0 0 91 9 22
2017 CH-03 35 48 9 9 0 0 0 83 9 23
2014 CH 35 37 13 9 4 0 2 74 13 54
2014 CH-02 38 33 8 17 4 0 0 71 21 24
2014 CH-03 29 41 12 6 6 0 6 75 13 17

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 36 44 13 7 0 0 0 80 7 45
2018 CH-02 33 40 27 0 0 0 0 73 0 15
2018 CH-03 36 41 9 14 0 0 0 77 14 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 27 36 24 11 2 0 0 62 13 45
2018 CH-02 7 47 33 13 0 0 0 53 13 15
2018 CH-03 32 36 18 9 5 0 0 68 14 22
2017 CH 38 38 6 17 2 0 0 75 19 53
2017 CH-02 23 36 14 23 5 0 0 59 27 22
2017 CH-03 48 39 0 13 0 0 0 87 13 23
2014 CH 30 41 13 7 9 0 0 70 17 54
2014 CH-02 25 46 8 8 13 0 0 71 21 24
2014 CH-03 29 35 18 6 12 0 0 65 18 17
2011 CH 25 44 15 8 7 0 0 69 15 59
2011 CH-02 21 46 18 7 7 0 0 68 14 28
2011 CH-03 35 29 12 12 12 0 0 65 24 17
2008 CH 20 33 16 15 16 0 0 53 31 55
2008 CH-02 20 28 16 16 20 0 0 48 36 25
2008 CH-03 31 31 19 19 0 0 0 63 19 16

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 31 38 18 9 4 0 0 69 13 45
2018 CH-02 13 53 13 20 0 0 0 67 20 15
2018 CH-03 36 32 18 5 9 0 0 68 14 22
2017 CH 36 40 11 9 4 0 0 75 13 53
2017 CH-02 14 45 14 18 9 0 0 59 27 22
2017 CH-03 43 43 9 4 0 0 0 87 4 23
2014 CH 35 37 13 4 11 0 0 72 15 54
2014 CH-02 25 46 4 8 17 0 0 71 25 24
2014 CH-03 47 18 24 0 12 0 0 65 12 17
2011 CH 32 32 12 14 10 0 0 64 24 59
2011 CH-02 29 29 14 18 11 0 0 57 29 28
2011 CH-03 47 18 6 12 18 0 0 65 29 17
2008 CH 31 20 17 17 11 4 0 54 29 54
2008 CH-02 36 12 16 20 12 4 0 50 33 25
2008 CH-03 40 13 20 13 7 7 0 57 21 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 33 36 16 16 0 0 0 69 16 45
2018 CH-02 20 27 13 40 0 0 0 47 40 15
2018 CH-03 32 45 18 5 0 0 0 77 5 22
2017 CH 32 45 9 11 2 0 0 77 13 53
2017 CH-02 18 50 14 18 0 0 0 68 18 22
2017 CH-03 39 48 4 4 4 0 0 87 9 23
2014 CH 33 33 20 4 9 0 0 67 13 54
2014 CH-02 29 25 25 8 13 0 0 54 21 24
2014 CH-03 35 35 18 0 12 0 0 71 12 17
2011 CH 24 39 19 15 3 0 0 63 19 59
2011 CH-02 18 43 18 14 7 0 0 61 21 28
2011 CH-03 41 24 6 29 0 0 0 65 29 17
2008 CH 20 36 22 16 5 0 0 56 22 55
2008 CH-02 24 32 20 20 4 0 0 56 24 25
2008 CH-03 31 31 19 13 6 0 0 63 19 16

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 57 18 16 9 0 0 0 75 9 44
2018 CH-02 47 27 0 27 0 0 0 73 27 15
2018 CH-03 57 19 24 0 0 0 0 76 0 21
2017 CH 53 26 15 4 2 0 0 79 6 53
2017 CH-02 41 36 9 9 5 0 0 77 14 22
2017 CH-03 57 22 22 0 0 0 0 78 0 23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 42 24 22 9 2 0 0 67 11 45
2018 CH-02 33 27 27 13 0 0 0 60 13 15
2018 CH-03 41 27 23 5 5 0 0 68 9 22
2017 CH 45 30 11 9 4 0 0 75 13 53
2017 CH-02 23 50 5 18 5 0 0 73 23 22
2017 CH-03 61 13 17 4 4 0 0 74 9 23
2014 CH 41 30 11 11 7 0 0 70 19 54
2014 CH-02 42 21 8 17 13 0 0 63 29 24
2014 CH-03 35 29 24 6 6 0 0 65 12 17
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 36 25 14 4 0 14 50 21 28
2018 CH-03 7 27 27 13 7 0 20 42 25 15
2017 CH 13 31 34 3 3 3 13 52 7 32
2017 CH-03 6 38 19 6 6 6 19 58 17 16
2014 CH 10 30 30 10 10 7 3 44 22 30
2014 CH-02 0 40 20 10 10 20 0 50 25 10
2014 CH-03 14 29 21 14 14 0 7 46 31 14

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 30 39 2 0 14 0 53 3 44
2018 CH-02 0 33 53 0 0 13 0 38 0 15
2018 CH-03 24 19 33 5 0 19 0 53 6 21
2017 CH 23 28 23 9 6 11 0 57 17 53
2017 CH-02 5 36 27 14 14 5 0 43 29 22
2017 CH-03 35 17 22 9 0 17 0 63 11 23
2014 CH 17 37 17 15 4 11 0 60 21 54
2014 CH-02 17 29 13 17 8 17 0 55 30 24
2014 CH-03 24 47 12 12 0 6 0 75 13 17
2011 CH 14 32 24 14 10 7 0 49 25 59
2011 CH-02 18 29 21 14 7 11 0 52 24 28
2011 CH-03 18 35 24 6 12 6 0 56 19 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 11 34 32 16 2 5 0 48 19 44
2018 CH-02 0 33 40 27 0 0 0 33 27 15
2018 CH-03 14 24 33 14 5 10 0 42 21 21
2017 CH 12 35 25 13 10 6 0 49 24 52
2017 CH-02 5 32 23 27 14 0 0 36 41 22
2017 CH-03 13 35 30 4 9 9 0 52 14 23
2014 CH 11 31 30 17 7 4 0 44 25 54
2014 CH-02 13 33 29 8 13 4 0 48 22 24
2014 CH-03 18 18 35 24 0 6 0 38 25 17
2011 CH 12 19 25 29 15 0 0 31 44 59
2011 CH-02 11 18 32 25 14 0 0 29 39 28
2011 CH-03 24 12 18 29 18 0 0 35 47 17
2008 CH 15 24 35 20 5 2 0 39 26 55
2008 CH-02 4 32 40 16 4 4 0 38 21 25
2008 CH-03 25 13 25 25 13 0 0 38 38 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 23 39 18 7 7 0 32 27 44
2018 CH-02 0 20 47 27 7 0 0 20 33 15
2018 CH-03 5 14 43 14 10 14 0 22 28 21
2017 CH 8 28 28 15 13 8 0 39 31 53
2017 CH-02 5 18 23 27 18 9 0 25 50 22
2017 CH-03 13 26 39 4 9 9 0 43 14 23
2014 CH 9 26 30 22 11 2 0 36 34 54
2014 CH-02 13 21 38 13 17 0 0 33 29 24
2014 CH-03 12 29 18 29 6 6 0 44 38 17
2011 CH 5 20 24 32 14 5 0 27 48 59
2011 CH-02 7 11 29 29 18 7 0 19 50 28
2011 CH-03 6 29 12 35 12 6 0 38 50 17
2008 CH 4 20 20 29 20 7 0 25 53 55
2008 CH-02 4 12 28 28 12 16 0 19 48 25
2008 CH-03 6 31 6 25 31 0 0 38 56 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 11 34 18 27 5 5 0 48 33 44
2018 CH-02 0 33 13 40 13 0 0 33 53 15
2018 CH-03 14 24 29 24 0 10 0 42 26 21
2017 CH 13 38 15 17 15 2 0 52 33 53
2017 CH-02 9 18 23 27 23 0 0 27 50 22
2017 CH-03 13 48 13 9 13 4 0 64 23 23
2014 CH 9 33 24 19 9 6 0 45 29 54
2014 CH-02 13 25 21 21 13 8 0 41 36 24
2014 CH-03 12 35 24 18 6 6 0 50 25 17
2011 CH 8 20 24 32 15 0 0 29 47 59
2011 CH-02 7 21 25 32 14 0 0 29 46 28
2011 CH-03 12 35 12 24 18 0 0 47 41 17
2008 CH 11 35 27 20 7 0 0 45 27 55
2008 CH-02 12 28 28 28 4 0 0 40 32 25
2008 CH-03 13 44 19 6 19 0 0 56 25 16
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 9 59 27 5 0 0 0 68 5 44
2018 CH-02 14 64 14 7 0 0 0 79 7 14
2018 CH-03 9 50 36 5 0 0 0 59 5 22
2017 CH 17 40 30 9 2 2 0 58 11 53
2017 CH-02 5 50 27 14 5 0 0 55 18 22
2017 CH-03 22 39 30 4 0 4 0 64 5 23
2014 CH 11 48 28 9 4 0 0 59 13 54
2014 CH-02 4 50 33 8 4 0 0 54 13 24
2014 CH-03 12 35 29 18 6 0 0 47 24 17
2011 CH 8 34 27 19 8 3 0 44 28 59
2011 CH-02 7 39 29 18 7 0 0 46 25 28
2011 CH-03 12 24 29 12 18 6 0 38 31 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 33 42 11 9 2 2 0 77 11 45
2018 CH-02 20 33 20 20 0 7 0 57 21 15
2018 CH-03 32 55 9 0 5 0 0 86 5 22
2017 CH 26 47 9 11 0 6 0 78 12 53
2017 CH-02 9 50 14 23 0 5 0 62 24 22
2017 CH-03 35 43 9 4 0 9 0 86 5 23
2014 CH 20 52 17 4 2 0 6 76 6 54
2014 CH-02 17 50 13 4 4 0 13 76 10 24
2014 CH-03 29 47 18 6 0 0 0 76 6 17
2011 CH 27 34 19 7 8 5 0 64 16 59
2011 CH-02 25 39 18 7 11 0 0 64 18 28
2011 CH-03 47 29 0 6 6 12 0 87 13 17
2008 CH 20 47 16 13 0 2 2 70 13 55
2008 CH-02 16 44 20 16 0 0 4 63 17 25
2008 CH-03 31 50 0 13 0 6 0 87 13 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 24 51 18 4 2 0 0 76 7 45
2018 CH-02 20 60 13 0 7 0 0 80 7 15
2018 CH-03 23 50 18 9 0 0 0 73 9 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 22 18 18 13 9 4 44 36 45
2018 CH-02 13 13 33 20 13 7 0 29 36 15
2018 CH-03 9 32 14 18 14 14 0 47 37 22
2017 CH 11 26 26 15 13 6 2 41 31 53
2017 CH-02 0 23 23 23 27 0 5 24 52 22
2017 CH-03 9 30 30 13 4 13 0 45 20 23
2014 CH 7 35 19 19 11 7 2 47 33 54
2014 CH-02 0 38 25 13 17 8 0 41 32 24
2014 CH-03 6 35 18 24 0 12 6 50 29 17
2011 CH 7 19 29 24 17 5 0 27 43 59
2011 CH-02 4 21 29 21 18 7 0 27 42 28
2011 CH-03 12 18 24 35 6 6 0 31 44 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 22 27 33 11 0 0 29 44 45
2018 CH-02 7 13 20 47 13 0 0 20 60 15
2018 CH-03 5 18 36 32 9 0 0 23 41 22
2017 CH 8 23 32 21 15 2 0 31 37 53
2017 CH-02 0 9 45 27 18 0 0 9 45 22
2017 CH-03 13 22 26 17 17 4 0 36 36 23
2014 CH 4 30 24 24 17 2 0 34 42 54
2014 CH-02 0 21 33 29 17 0 0 21 46 24
2014 CH-03 6 47 6 24 12 6 0 56 38 17
2011 CH 12 24 22 27 12 2 2 37 40 59
2011 CH-02 0 21 25 32 18 4 0 22 52 28
2011 CH-03 24 29 12 24 12 0 0 53 35 17
2008 CH 5 36 16 24 16 2 0 43 41 55
2008 CH-02 4 32 20 16 24 4 0 38 42 25
2008 CH-03 13 44 6 31 6 0 0 56 38 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 16 27 22 27 0 2 23 50 45
2018 CH-02 0 13 33 20 33 0 0 13 53 15
2018 CH-03 9 9 27 27 27 0 0 18 55 22
2017 CH 15 15 15 32 23 0 0 30 55 53
2017 CH-02 0 14 9 41 36 0 0 14 77 22
2017 CH-03 26 13 13 30 17 0 0 39 48 23
2014 CH 4 17 22 28 30 0 0 20 57 54
2014 CH-02 0 4 21 38 38 0 0 4 75 24
2014 CH-03 12 24 18 29 18 0 0 35 47 17
2011 CH 12 10 29 20 25 2 2 23 47 59
2011 CH-02 0 4 32 29 32 4 0 4 63 28
2011 CH-03 29 24 18 6 24 0 0 53 29 17
2008 CH 5 29 22 16 25 0 2 35 43 55
2008 CH-02 4 36 20 12 28 0 0 40 40 25
2008 CH-03 13 38 25 13 13 0 0 50 25 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 36 38 4 2 4 0 53 7 45
2018 CH-02 13 27 53 7 0 0 0 40 7 15
2018 CH-03 9 36 36 5 5 9 0 50 10 22
2017 CH 13 30 30 17 2 8 0 47 20 53
2017 CH-02 5 32 23 32 5 5 0 38 38 22
2017 CH-03 22 13 43 9 0 13 0 40 10 23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 36 31 22 4 0 4 2 71 5 45
2018 CH-02 33 33 20 0 0 7 7 77 0 15
2018 CH-03 27 36 27 5 0 5 0 67 5 22
2017 CH 34 40 13 4 4 6 0 78 8 53
2017 CH-02 23 59 14 0 5 0 0 82 5 22
2017 CH-03 48 13 17 9 4 9 0 67 14 23
2014 CH 37 41 13 2 2 6 0 82 4 54
2014 CH-02 33 46 13 4 0 4 0 83 4 24
2014 CH-03 29 47 6 0 6 12 0 87 7 17

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 36 41 20 2 0 0 0 77 2 44
2018 CH-02 36 43 21 0 0 0 0 79 0 14
2018 CH-03 23 55 18 5 0 0 0 77 5 22
2017 CH 34 47 9 4 0 6 0 86 4 53
2017 CH-02 14 68 9 9 0 0 0 82 9 22
2017 CH-03 48 26 13 0 0 13 0 85 0 23
2014 CH 35 50 9 4 0 2 0 87 4 54
2014 CH-02 42 46 13 0 0 0 0 88 0 24
2014 CH-03 24 59 6 6 0 6 0 88 6 17
2011 CH 22 42 19 8 2 7 0 69 11 59
2011 CH-02 18 50 18 7 0 7 0 73 8 28
2011 CH-03 24 29 18 12 6 12 0 60 20 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 42 38 18 0 2 0 0 80 2 45
2018 CH-02 40 40 20 0 0 0 0 80 0 15
2018 CH-03 36 36 23 0 5 0 0 73 5 22
2017 CH 36 40 17 4 2 2 0 77 6 53
2017 CH-02 14 55 27 0 5 0 0 68 5 22
2017 CH-03 48 26 13 9 0 4 0 77 9 23
2014 CH 33 44 19 4 0 0 0 78 4 54
2014 CH-02 33 42 25 0 0 0 0 75 0 24
2014 CH-03 35 41 18 6 0 0 0 76 6 17
2011 CH 22 32 29 12 5 0 0 54 17 59
2011 CH-02 25 32 32 7 4 0 0 57 11 28
2011 CH-03 24 29 29 12 6 0 0 53 18 17
2008 CH 27 42 18 11 0 2 0 70 11 55
2008 CH-02 32 40 24 4 0 0 0 72 4 25
2008 CH-03 25 50 6 13 0 6 0 80 13 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 27 44 18 7 4 0 0 71 11 45
2018 CH-02 27 40 20 13 0 0 0 67 13 15
2018 CH-03 18 50 18 5 9 0 0 68 14 22
2017 CH 25 32 26 15 2 0 0 57 17 53
2017 CH-02 14 36 32 14 5 0 0 50 18 22
2017 CH-03 30 26 26 17 0 0 0 57 17 23
2014 CH 17 43 22 13 6 0 0 59 19 54
2014 CH-02 21 38 25 13 4 0 0 58 17 24
2014 CH-03 18 53 12 12 6 0 0 71 18 17
2011 CH 19 31 31 15 5 0 0 49 20 59
2011 CH-02 14 39 29 14 4 0 0 54 18 28
2011 CH-03 29 18 29 18 6 0 0 47 24 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 51 20 9 2 0 0 69 11 45
2018 CH-02 20 40 27 13 0 0 0 60 13 15
2018 CH-03 9 59 18 9 5 0 0 68 14 22
2017 CH 25 34 32 8 2 0 0 59 9 53
2017 CH-02 9 41 36 9 5 0 0 50 14 22
2017 CH-03 35 26 30 9 0 0 0 61 9 23
2014 CH 15 33 39 9 4 0 0 48 13 54
2014 CH-02 17 29 38 13 4 0 0 46 17 24
2014 CH-03 18 35 35 6 6 0 0 53 12 17
2011 CH 17 29 25 20 8 0 0 46 29 59
2011 CH-02 14 32 21 21 11 0 0 46 32 28
2011 CH-03 29 12 29 29 0 0 0 41 29 17
2008 CH 16 36 24 20 4 0 0 53 24 55
2008 CH-02 12 44 28 12 4 0 0 56 16 25
2008 CH-03 31 25 19 19 6 0 0 56 25 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 31 27 16 4 4 0 51 21 45
2018 CH-02 20 27 20 27 0 7 0 50 29 15
2018 CH-03 9 41 27 9 9 5 0 52 19 22
2017 CH 30 23 21 9 9 8 0 57 20 53
2017 CH-02 18 36 14 18 9 5 0 57 29 22
2017 CH-03 35 13 26 4 9 13 0 55 15 23
2014 CH 22 31 24 13 7 2 0 55 21 54
2014 CH-02 29 25 25 13 8 0 0 54 21 24
2014 CH-03 24 35 24 12 6 0 0 59 18 17
2011 CH 29 24 29 8 3 7 0 56 13 59
2011 CH-02 36 25 21 4 4 11 0 68 8 28
2011 CH-03 35 18 24 18 0 6 0 56 19 17
2008 CH 20 40 15 11 7 7 0 65 20 55
2008 CH-02 12 52 12 12 4 8 0 70 17 25
2008 CH-03 38 31 13 6 6 6 0 73 13 16
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CH 16 49 36 45
2018 CH-02 0 40 60 15
2018 CH-03 27 50 23 22
2017 CH 19 59 23 53
2017 CH-02 18 64 18 22
2017 CH-03 22 57 22 23
2014 CH 17 48 35 54
2014 CH-02 13 46 42 24
2014 CH-03 24 47 29 17
2011 CH 9 59 33 58
2011 CH-02 4 68 29 28
2011 CH-03 6 50 44 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 9 18 27 7 2 33 4 43 14 45
2018 CH-02 13 7 27 7 0 33 13 38 13 15
2018 CH-03 5 14 27 5 5 45 0 33 17 22
2017 CH 21 8 17 6 8 32 9 48 23 53
2017 CH-02 18 9 18 9 5 36 5 46 23 22
2017 CH-03 22 9 13 0 13 30 13 54 23 23
2014 CH 7 24 15 2 4 37 11 61 11 54
2014 CH-02 4 13 21 0 4 46 13 40 10 24
2014 CH-03 12 24 6 0 6 41 12 75 13 17

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 24 38 31 4 0 2 0 64 5 45
2018 CH-02 27 33 27 13 0 0 0 60 13 15
2018 CH-03 18 45 32 0 0 5 0 67 0 22
2017 CH 25 40 21 4 2 9 0 71 6 53
2017 CH-02 14 64 14 9 0 0 0 77 9 22
2017 CH-03 30 22 26 0 4 17 0 63 5 23
2014 CH 19 44 15 6 4 13 0 72 11 54
2014 CH-02 17 38 13 8 4 21 0 68 16 24
2014 CH-03 24 41 18 6 6 6 0 69 13 17
2011 CH 28 41 14 9 3 5 0 73 13 58
2011 CH-02 26 44 11 4 4 11 0 79 8 27
2011 CH-03 41 18 24 12 6 0 0 59 18 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 11 16 24 2 0 40 7 50 4 45
2018 CH-02 7 27 13 7 0 33 13 63 13 15
2018 CH-03 9 9 27 0 0 50 5 40 0 22
2017 CH 13 25 17 0 4 34 8 65 6 53
2017 CH-02 5 36 14 0 9 32 5 64 14 22
2017 CH-03 17 13 22 0 0 39 9 58 0 23
2014 CH 11 20 22 0 0 35 11 59 0 54
2014 CH-02 13 8 25 0 0 46 8 45 0 24
2014 CH-03 12 41 12 0 0 24 12 82 0 17

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 20 51 22 2 2 2 0 73 5 45
2018 CH-02 13 60 20 7 0 0 0 73 7 15
2018 CH-03 18 50 23 0 5 5 0 71 5 22
2017 CH 23 38 25 2 0 13 0 70 2 53
2017 CH-02 9 55 27 5 0 5 0 67 5 22
2017 CH-03 30 22 26 0 0 22 0 67 0 23
2014 CH 24 43 19 2 0 13 0 77 2 54
2014 CH-02 29 33 17 0 0 21 0 79 0 24
2014 CH-03 18 53 18 6 0 6 0 75 6 17
2011 CH 36 34 15 5 0 10 0 77 6 59
2011 CH-02 46 25 11 4 0 14 0 83 4 28
2011 CH-03 29 24 29 6 0 12 0 60 7 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 26 21 16 21 0 0 42 37 43
2018 CH-02 14 29 21 14 21 0 0 43 36 14
2018 CH-03 14 24 19 19 24 0 0 38 43 21
2017 CH 13 31 17 19 17 2 0 45 37 52
2017 CH-02 10 33 24 19 14 0 0 43 33 21
2017 CH-03 22 22 13 17 22 4 0 45 41 23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 2 27 30 18 23 0 0 30 41 44
2018 CH-02 0 27 27 27 20 0 0 27 47 15
2018 CH-03 0 29 29 10 33 0 0 29 43 21
2017 CH 2 36 23 23 17 0 0 38 40 53
2017 CH-02 0 36 27 27 9 0 0 36 36 22
2017 CH-03 4 35 17 17 26 0 0 39 43 23

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 36 39 11 7 0 0 43 18 44
2018 CH-02 0 47 27 20 7 0 0 47 27 15
2018 CH-03 10 33 43 5 10 0 0 43 14 21
2017 CH 8 49 28 9 4 0 2 58 13 53
2017 CH-02 9 59 18 5 9 0 0 68 14 22
2017 CH-03 9 39 35 13 0 0 4 50 14 23

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 2 16 37 21 23 0 0 19 44 43
2018 CH-02 7 7 36 29 21 0 0 14 50 14
2018 CH-03 0 14 29 24 33 0 0 14 57 21
2017 CH 6 9 32 15 38 0 0 15 53 53
2017 CH-02 9 5 36 23 27 0 0 14 50 22
2017 CH-03 4 13 17 9 57 0 0 17 65 23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 23 41 14 7 5 5 7 72 13 44
2018 CH-02 20 47 20 0 0 7 7 77 0 15
2018 CH-03 24 29 14 14 10 5 5 58 26 21
2017 CH 30 30 23 4 4 2 8 67 8 53
2017 CH-02 36 32 27 0 0 0 5 71 0 22
2017 CH-03 22 26 22 9 9 4 9 55 20 23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 32 32 14 5 0 0 50 18 44
2018 CH-02 7 33 47 7 7 0 0 40 13 15
2018 CH-03 19 33 29 14 5 0 0 52 19 21
2017 CH 11 44 27 10 8 0 0 56 17 52
2017 CH-02 5 48 29 10 10 0 0 52 19 21
2017 CH-03 13 43 26 9 9 0 0 57 17 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 32 50 0 0 0 0 50 0 44
2018 CH-02 7 27 67 0 0 0 0 33 0 15
2018 CH-03 19 38 43 0 0 0 0 57 0 21
2017 CH 22 37 29 10 2 0 0 59 12 51
2017 CH-02 10 43 29 19 0 0 0 52 19 21
2017 CH-03 36 32 23 5 5 0 0 68 9 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 9 45 25 11 7 0 2 56 19 44
2018 CH-02 7 33 27 20 13 0 0 40 33 15
2018 CH-03 10 52 19 10 5 0 5 65 15 21
2017 CH 13 42 25 13 6 0 0 56 19 52
2017 CH-02 5 33 29 24 10 0 0 38 33 21
2017 CH-03 22 48 22 4 4 0 0 70 9 23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 23 36 30 7 2 0 2 60 9 44
2018 CH-02 0 47 40 7 7 0 0 47 13 15
2018 CH-03 29 29 29 10 0 0 5 60 10 21
2017 CH 19 42 29 6 4 0 0 62 10 52
2017 CH-02 5 38 38 10 10 0 0 43 19 21
2017 CH-03 35 43 22 0 0 0 0 78 0 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 20 23 34 16 7 0 0 43 23 44
2018 CH-02 7 27 47 7 13 0 0 33 20 15
2018 CH-03 24 14 33 24 5 0 0 38 29 21
2017 CH 13 35 29 12 6 4 2 51 18 52
2017 CH-02 5 33 29 14 10 5 5 42 26 21
2017 CH-03 22 39 22 13 4 0 0 61 17 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 50 32 11 5 2 0 0 82 7 44
2018 CH-02 33 33 27 7 0 0 0 67 7 15
2018 CH-03 52 38 5 5 0 0 0 90 5 21
2017 CH 55 30 8 4 2 0 2 87 6 53
2017 CH-02 55 32 9 0 5 0 0 86 5 22
2017 CH-03 52 30 9 9 0 0 0 83 9 23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 70 18 2 2 0 2 5 95 2 44
2018 CH-02 47 40 0 7 0 0 7 93 7 15
2018 CH-03 81 10 5 0 0 5 0 95 0 21

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 73 9 5 2 5 2 5 88 7 44
2018 CH-02 60 27 7 7 0 0 0 87 7 15
2018 CH-03 76 0 5 0 5 5 10 89 6 21
2017 CH 60 19 8 2 2 0 9 87 4 53
2017 CH-02 55 23 5 5 5 0 9 85 10 22
2017 CH-03 65 17 9 0 0 0 9 90 0 23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 53 20 18 4 4 0 0 73 9 45
2018 CH-02 40 27 27 7 0 0 0 67 7 15
2018 CH-03 55 23 14 5 5 0 0 77 9 22
2017 CH 53 26 8 0 6 0 8 86 6 53
2017 CH-02 50 23 9 0 5 0 14 84 5 22
2017 CH-03 57 30 4 0 4 0 4 91 5 23

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 42 33 9 11 2 0 2 77 14 45
2018 CH-02 13 40 20 20 7 0 0 53 27 15
2018 CH-03 55 32 5 5 0 0 5 90 5 22
2017 CH 53 19 8 9 6 0 6 76 16 53
2017 CH-02 32 14 14 23 9 0 9 50 35 22
2017 CH-03 70 22 4 0 0 0 4 95 0 23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 38 24 11 7 4 0 16 74 13 45
2018 CH-02 53 20 7 0 0 0 20 92 0 15
2018 CH-03 36 23 14 9 5 0 14 68 16 22
2017 CH 47 23 4 2 4 0 21 88 7 53
2017 CH-02 55 9 5 5 0 0 27 88 6 22
2017 CH-03 48 26 4 0 4 0 17 89 5 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 76 16 7 0 0 0 2 93 0 45
2018 CH-02 67 20 13 0 0 0 0 87 0 15
2018 CH-03 73 18 5 0 0 0 5 95 0 22
2017 CH 70 6 2 0 0 0 23 98 0 53
2017 CH-02 59 9 5 0 0 0 27 94 0 22
2017 CH-03 78 4 0 0 0 0 17 100 0 23

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 69 13 4 2 2 0 9 90 5 45
2018 CH-02 53 20 13 7 7 0 0 73 13 15
2018 CH-03 77 14 0 0 0 0 9 100 0 22
2017 CH 75 13 2 2 0 0 8 96 2 53
2017 CH-02 64 18 5 5 0 0 9 90 5 22
2017 CH-03 87 9 0 0 0 0 4 100 0 23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 51 24 16 4 0 0 4 79 5 45
2018 CH-02 47 20 20 13 0 0 0 67 13 15
2018 CH-03 55 27 9 0 0 0 9 90 0 22
2017 CH 59 21 13 2 2 0 4 82 4 53
2017 CH-02 41 32 14 5 5 0 5 76 10 22
2017 CH-03 74 13 9 0 0 0 4 91 0 23

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 0 38 38 20 4 0 0 38 24 45
2018 CH-02 0 27 60 13 0 0 0 27 13 15
2018 CH-03 0 36 27 27 9 0 0 36 36 22
2017 CH 4 30 47 15 4 0 0 34 19 53
2017 CH-02 5 27 55 9 5 0 0 32 14 22
2017 CH-03 0 26 52 17 4 0 0 26 22 23

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 7 27 44 20 0 0 2 20 34 45
2018 CH-02 0 27 67 7 0 0 0 7 27 15
2018 CH-03 14 32 32 18 0 0 5 19 48 22
2017 CH 9 26 40 21 4 0 0 24 36 53
2017 CH-02 9 27 50 9 5 0 0 14 36 22
2017 CH-03 9 26 35 30 0 0 0 30 35 23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 20 53 18 7 0 0 2 75 7 45
2018 CH-02 20 53 27 0 0 0 0 73 0 15
2018 CH-03 14 55 14 14 0 0 5 71 14 22
2017 CH 19 43 19 13 0 6 0 66 14 53
2017 CH-02 9 55 18 18 0 0 0 64 18 22
2017 CH-03 17 30 26 13 0 13 0 55 15 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 16 36 27 18 2 0 2 52 20 45
2018 CH-02 13 27 40 20 0 0 0 40 20 15
2018 CH-03 9 41 23 18 5 0 5 52 24 22
2017 CH 23 28 28 9 8 4 0 53 18 53
2017 CH-02 9 32 36 14 9 0 0 41 23 22
2017 CH-03 26 22 30 4 9 9 0 52 14 23
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 18 25 30 11 16 0 0 18 82 44
2018 CH-02 27 27 33 0 13 0 0 27 73 15
2018 CH-03 10 29 29 19 14 0 0 10 90 21
2017 CH 15 36 21 11 11 6 0 16 84 53
2017 CH-02 14 27 32 9 9 9 0 15 85 22
2017 CH-03 22 35 9 17 13 4 0 23 77 23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CH 8 36
2018 CH-02 9 11
2018 CH-03 5 19
2017 CH 7 41
2017 CH-02 6 16
2017 CH-03 12 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CH 42 36
2018 CH-02 27 11
2018 CH-03 37 19
2017 CH 44 41
2017 CH-02 31 16
2017 CH-03 53 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CH 11 36
2018 CH-02 9 11
2018 CH-03 11 19
2017 CH 2 41
2017 CH-02 6 16
2017 CH-03 0 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CH 44 36
2018 CH-02 45 11
2018 CH-03 47 19
2017 CH 46 41
2017 CH-02 56 16
2017 CH-03 41 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CH 3 36
2018 CH-02 0 11
2018 CH-03 5 19
2017 CH 2 41
2017 CH-02 0 16
2017 CH-03 6 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CH 53 36
2018 CH-02 55 11
2018 CH-03 53 19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CH 28 36
2018 CH-02 27 11
2018 CH-03 37 19
2017 CH 51 41
2017 CH-02 44 16
2017 CH-03 71 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CH 3 42 22 14 3 17 36
2018 CH-02 0 55 18 9 0 18 11
2018 CH-03 5 42 21 16 5 11 19
2017 CH 5 58 16 8 0 13 38
2017 CH-02 7 57 7 7 0 21 14
2017 CH-03 6 44 25 13 0 13 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CH 44 56 36
2018 CH-02 64 36 11
2018 CH-03 37 63 19

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 6 17 25 17 31 6 0 24 50 36
2018 CH-02 9 27 27 9 27 0 0 36 36 11
2018 CH-03 5 11 26 16 37 5 0 17 56 19
2017 CH 10 29 17 14 12 2 17 47 32 42
2017 CH-02 12 41 18 12 0 0 18 64 14 17
2017 CH-03 12 12 18 6 24 6 24 33 42 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 6 6 25 17 39 3 6 12 61 36
2018 CH-02 9 18 18 18 36 0 0 27 55 11
2018 CH-03 5 0 26 16 42 0 11 6 65 19
2017 CH 0 17 17 14 31 5 17 21 58 42
2017 CH-02 0 29 18 12 18 6 18 38 38 17
2017 CH-03 0 6 12 12 47 6 18 8 77 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CH 38 24 11 2 11 2 11 72 15 45
2018 CH-02 33 40 7 0 13 7 0 79 14 15
2018 CH-03 27 18 18 5 9 0 23 59 18 22
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