2018 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 51 10 10 3 0 0 77 13 1291
2018 Non-supervisor 28 46 10 11 4 0 1 75 15 3097
2017 Supervisor 29 43 11 13 4 0 0 72 17 1356
2017 Non-supervisor 30 42 12 11 5 0 0 72 16 3218
2014 Supervisor 29 43 12 11 5 0 0 72 16 1340
2014 Non-supervisor 28 42 12 13 5 0 0 70 18 3315
2011 Supervisor 26 45 13 11 4 0 1 72 15 1359
2011 Non-supervisor 23 42 14 13 6 0 1 66 20 3037
2008 Supervisor 21 44 16 13 5 0 1 65 18 1150
2008 Non-supervisor 22 38 15 15 7 1 1 62 23 2930

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 39 6 4 1 0 0 89 5 1291
2018 Non-supervisor 40 42 9 6 2 0 0 83 8 3089
2017 Supervisor 52 37 5 5 1 0 0 89 6 1354
2017 Non-supervisor 44 40 8 5 2 0 0 84 8 3216
2014 Supervisor 47 39 7 5 1 0 0 87 6 1339
2014 Non-supervisor 40 41 9 6 3 0 0 82 9 3316
2011 Supervisor 51 37 6 5 2 0 0 87 7 1360
2011 Non-supervisor 43 38 9 7 4 0 0 81 10 3039
2008 Supervisor 48 40 6 4 2 0 0 88 5 1147
2008 Non-supervisor 39 42 10 6 3 0 0 81 9 2928

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 40 4 2 1 0 0 92 3 1284
2018 Non-supervisor 42 43 7 6 2 0 0 85 8 3068
2017 Supervisor 55 36 4 4 1 0 0 91 5 1351
2017 Non-supervisor 47 38 7 6 2 0 0 85 8 3213
2014 Supervisor 52 38 5 4 1 0 0 90 5 1340
2014 Non-supervisor 44 40 7 6 3 0 0 84 9 3316
2011 Supervisor 53 40 3 3 1 0 0 93 4 1359
2011 Non-supervisor 42 42 7 5 3 0 0 84 8 3039
2008 Supervisor 50 42 4 4 1 0 0 92 4 1150
2008 Non-supervisor 40 45 6 6 2 0 0 86 8 2931

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 38 10 8 5 0 0 76 13 1291
2018 Non-supervisor 46 34 11 6 3 0 0 81 9 3087
2017 Supervisor 38 35 12 10 5 0 0 73 15 1353
2017 Non-supervisor 46 34 10 6 3 1 1 80 10 3213
2014 Supervisor 33 36 13 11 6 0 0 69 17 1340
2014 Non-supervisor 42 32 12 8 5 1 1 75 13 3313
2011 Supervisor 31 40 12 10 6 0 1 71 17 1360
2011 Non-supervisor 37 38 11 8 4 1 1 76 13 3038

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 44 8 5 3 0 0 84 8 1285
2018 Non-supervisor 32 45 11 8 4 0 0 78 11 3080
2017 Supervisor 36 47 8 7 3 0 0 83 9 1356
2017 Non-supervisor 34 45 10 6 4 0 0 79 10 3218
2014 Supervisor 32 47 10 9 3 0 0 78 12 1340
2014 Non-supervisor 30 47 11 8 4 0 0 76 12 3315
2011 Supervisor 33 45 12 7 4 0 0 77 11 1361
2011 Non-supervisor 31 44 11 8 6 0 0 75 14 3039
2008 Supervisor 35 42 11 9 3 0 0 78 12 1148
2008 Non-supervisor 32 45 11 8 5 0 0 76 13 2917

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 39 17 11 7 0 0 65 18 1291
2018 Non-supervisor 28 38 16 11 6 0 0 67 17 3084
2017 Supervisor 24 40 15 14 7 0 0 65 21 1354
2017 Non-supervisor 29 38 14 12 7 0 0 67 19 3215
2014 Supervisor 21 39 16 16 8 0 0 60 24 1341
2014 Non-supervisor 24 38 16 13 8 0 0 63 21 3314
2011 Supervisor 18 38 17 16 10 0 0 57 26 1360
2011 Non-supervisor 21 37 17 15 9 0 0 59 24 3041

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 45 11 10 3 0 0 75 13 1294
2018 Non-supervisor 27 45 13 10 4 0 0 72 14 3085
2017 Supervisor 29 45 11 10 4 0 0 75 15 1354
2017 Non-supervisor 32 42 12 10 4 0 0 74 14 3216

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 39 6 3 1 0 0 89 5 1293
2018 Non-supervisor 40 44 9 5 2 0 0 84 6 3087
2017 Supervisor 44 40 8 5 3 0 0 84 8 1354
2017 Non-supervisor 39 42 9 6 3 0 0 82 9 3211
2014 Supervisor 41 41 9 6 2 0 0 83 9 1340
2014 Non-supervisor 36 42 12 6 3 0 0 79 10 3313
2011 Supervisor 37 44 10 5 3 1 0 81 9 1361
2011 Non-supervisor 31 45 13 7 4 1 0 76 11 3041
2008 Supervisor 39 40 10 7 3 1 0 80 10 1150
2008 Non-supervisor 34 42 11 8 4 1 0 76 12 2926

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 42 12 8 5 0 0 75 13 1291
2018 Non-supervisor 31 41 13 10 5 0 0 72 15 3084
2017 Supervisor 30 42 13 9 5 0 0 72 14 1350
2017 Non-supervisor 30 39 14 10 7 0 0 70 16 3212

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 37 8 2 1 0 0 90 2 1286
2018 Non-supervisor 46 38 10 3 2 0 0 85 5 3067
2017 Supervisor 54 37 7 2 0 0 0 91 3 1351
2017 Non-supervisor 50 37 8 3 1 0 0 87 5 3209
2014 Supervisor 58 32 6 3 1 0 0 90 4 1339
2014 Non-supervisor 55 33 8 3 1 0 0 88 4 3315
2011 Supervisor 56 34 6 2 1 0 0 91 3 1358
2011 Non-supervisor 51 35 9 3 2 0 0 86 5 3039

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 46 10 7 3 0 0 80 10 1284
2018 Non-supervisor 27 41 14 11 6 0 0 69 17 3081
2017 Supervisor 33 47 8 8 4 0 0 81 12 1351
2017 Non-supervisor 29 42 13 10 5 0 0 72 15 3206
2014 Supervisor 27 47 11 11 4 0 0 74 15 1341
2014 Non-supervisor 21 43 15 13 7 0 0 65 20 3314
2011 Supervisor 28 47 8 10 7 0 0 75 17 1360
2011 Non-supervisor 22 44 16 11 7 0 0 66 18 3035

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 39 13 8 3 0 0 75 12 1289
2018 Non-supervisor 34 36 15 10 5 0 0 71 15 3065
2017 Supervisor 35 38 13 10 5 0 0 73 14 1351
2017 Non-supervisor 35 36 14 10 5 0 0 72 15 3209
2014 Supervisor 31 38 12 11 7 0 0 70 18 1341
2014 Non-supervisor 31 36 15 11 6 0 0 68 17 3312

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 38 16 12 5 0 1 66 17 1287
2018 Non-supervisor 29 38 16 10 5 0 1 68 16 3074
2017 Supervisor 26 40 15 12 7 0 0 66 19 1351
2017 Non-supervisor 31 38 16 10 4 0 1 70 14 3207
2014 Supervisor 25 39 16 14 5 0 0 64 19 1340
2014 Non-supervisor 28 40 16 9 5 0 1 69 15 3311
2011 Supervisor 27 41 14 13 3 1 0 69 16 1360
2011 Non-supervisor 29 43 14 8 4 1 1 74 12 3034

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 42 10 4 2 0 0 84 6 1291
2018 Non-supervisor 40 41 11 5 3 0 0 81 8 3085
2017 Supervisor 42 42 8 6 2 0 0 84 8 1351
2017 Non-supervisor 41 42 10 5 3 0 0 82 8 3209
2014 Supervisor 38 43 11 5 2 0 0 81 7 1340
2014 Non-supervisor 39 42 10 5 3 0 0 82 8 3311
2011 Supervisor 38 45 8 6 2 0 0 84 8 1361
2011 Non-supervisor 38 43 10 5 3 0 0 81 8 3039
2008 Supervisor 41 43 9 5 2 0 0 84 7 1150
2008 Non-supervisor 39 44 8 6 2 0 0 83 9 2926

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 25 15 12 0 0 47 27 1291
2018 Non-supervisor 39 35 16 6 3 0 1 75 9 3095
2017 Supervisor 18 33 23 14 12 0 0 51 26 1355
2017 Non-supervisor 39 38 15 4 2 0 1 78 7 3220
2014 Supervisor 16 32 25 15 12 0 0 48 27 1340
2014 Non-supervisor 37 38 16 6 3 0 1 75 9 3314
2011 Supervisor 17 29 23 17 13 0 1 47 30 1361
2011 Non-supervisor 32 39 19 6 3 0 1 72 9 3041
2008 Supervisor 10 26 27 22 16 0 0 36 38 1151
2008 Non-supervisor 28 38 20 9 5 0 1 66 14 2926

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 28 42 16 3 0 0 19 39 1294
2018 Non-supervisor 8 24 37 21 8 1 1 30 32 3092
2017 Supervisor 11 27 42 15 4 0 1 19 38 1350
2017 Non-supervisor 8 20 38 20 9 1 3 31 30 3199
2014 Supervisor 9 30 42 15 3 0 0 18 40 1339
2014 Non-supervisor 8 25 38 19 7 2 2 26 35 3307
2011 Supervisor 15 37 33 12 2 0 1 14 52 1358
2011 Non-supervisor 12 28 37 15 5 1 2 21 41 3032
2008 Supervisor 16 39 36 7 1 0 0 8 55 1146
2008 Non-supervisor 12 31 35 15 4 1 2 20 44 2919

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 22 36 24 7 1 0 31 33 1288
2018 Non-supervisor 8 18 29 26 14 3 2 42 27 3078
2017 Supervisor 12 23 34 22 7 1 2 29 36 1351
2017 Non-supervisor 9 16 29 24 15 4 4 42 26 3193
2014 Supervisor 11 25 33 22 6 1 1 29 37 1339
2014 Non-supervisor 9 20 31 22 11 4 3 35 32 3304
2011 Supervisor 24 32 29 11 3 1 1 14 57 1358
2011 Non-supervisor 18 25 29 16 7 2 3 24 45 3032
2008 Supervisor 28 35 26 8 2 0 1 10 63 1148
2008 Non-supervisor 19 27 28 15 7 2 2 23 48 2923

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 31 27 12 3 1 1 15 58 1293
2018 Non-supervisor 19 27 27 15 7 2 2 23 48 3088
2017 Supervisor 27 31 28 9 3 0 1 12 59 1350
2017 Non-supervisor 19 26 30 13 7 2 4 21 47 3203
2014 Supervisor 36 30 23 8 2 0 0 10 67 1340
2014 Non-supervisor 26 27 27 10 6 2 3 17 55 3308
2011 Supervisor 36 31 22 8 2 1 1 10 68 1357
2011 Non-supervisor 24 30 26 10 5 2 4 16 56 3031
2008 Supervisor 43 30 19 5 2 0 1 7 74 1150
2008 Non-supervisor 29 28 23 11 5 2 3 16 59 2917

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 27 38 19 3 0 0 22 40 1287
2018 Non-supervisor 7 15 32 30 14 1 1 45 22 3081
2017 Supervisor 13 24 39 18 5 0 1 23 37 1349
2017 Non-supervisor 6 15 31 27 17 1 3 46 22 3186
2014 Supervisor 14 26 36 20 3 0 1 23 41 1336
2014 Non-supervisor 6 18 34 27 12 1 2 41 25 3292
2011 Supervisor 16 28 36 16 3 0 1 20 44 1356
2011 Non-supervisor 9 19 33 26 10 1 3 37 29 3029
2008 Supervisor 20 31 32 13 3 0 0 16 51 1149
2008 Non-supervisor 9 18 33 25 11 1 2 37 29 2917

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 32 29 9 3 1 0 12 58 1290
2018 Non-supervisor 14 22 28 20 11 2 3 33 38 3091
2017 Supervisor 29 32 27 9 2 0 1 11 62 1349
2017 Non-supervisor 14 22 28 17 13 2 4 32 38 3202
2014 Supervisor 29 35 25 8 2 0 1 10 65 1340
2014 Non-supervisor 17 25 27 16 9 2 4 27 44 3301
2011 Supervisor 37 34 22 4 2 0 1 6 72 1359
2011 Non-supervisor 20 26 29 14 6 1 4 21 48 3034
2008 Supervisor 31 33 25 8 2 0 1 9 65 1147
2008 Non-supervisor 18 24 28 17 8 1 3 26 44 2918

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 23 34 24 7 0 1 31 35 1285
2018 Non-supervisor 10 17 27 24 15 4 3 42 29 3074
2017 Supervisor 13 20 34 23 8 1 2 31 34 1351
2017 Non-supervisor 10 15 25 22 17 4 6 44 28 3198
2014 Supervisor 8 18 33 30 9 1 1 40 27 1339
2014 Non-supervisor 8 14 27 27 15 4 5 46 24 3304
2011 Supervisor 11 22 32 23 8 0 3 32 35 1355
2011 Non-supervisor 10 16 26 24 14 3 6 43 29 3029
2008 Supervisor 20 27 31 15 4 0 2 20 49 1148
2008 Non-supervisor 14 22 26 19 11 4 5 33 39 2923

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 32 32 8 3 0 1 11 57 1291
2018 Non-supervisor 16 24 30 15 10 3 2 26 42 3088
2017 Supervisor 27 30 29 8 3 0 1 11 59 1353
2017 Non-supervisor 17 22 30 14 9 3 4 25 42 3201
2014 Supervisor 27 31 29 8 3 1 1 11 60 1340
2014 Non-supervisor 18 23 31 14 7 3 3 22 44 3306
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 44 15 8 5 2 3 71 13 1286
2018 Non-supervisor 24 31 18 9 6 8 5 63 17 3091
2017 Supervisor 29 39 13 9 5 3 2 71 15 1354
2017 Non-supervisor 28 29 14 9 7 7 6 66 18 3217
2014 Supervisor 33 38 13 8 4 2 2 74 12 1340
2014 Non-supervisor 30 29 14 9 6 7 5 67 17 3312

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 34 8 6 3 0 0 83 10 1284
2018 Non-supervisor 41 32 10 11 5 1 0 74 16 3083
2017 Supervisor 48 32 9 6 4 0 0 81 10 1354
2017 Non-supervisor 44 30 9 9 6 1 0 75 15 3217
2014 Supervisor 51 31 7 7 3 0 0 82 10 1341
2014 Non-supervisor 43 32 9 9 6 1 0 76 15 3314

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 34 20 17 8 7 3 51 27 1286
2018 Non-supervisor 12 18 19 14 9 23 4 41 32 3084
2017 Supervisor 12 31 19 19 7 8 3 49 30 1356
2017 Non-supervisor 11 18 18 13 10 24 5 41 34 3213
2014 Supervisor 13 33 18 17 9 7 3 50 30 1340
2014 Non-supervisor 10 19 18 15 11 22 5 40 36 3312

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 40 6 4 2 0 0 88 6 1286
2018 Non-supervisor 52 34 7 5 3 0 0 86 7 3092
2017 Supervisor 48 37 8 5 2 0 0 85 7 1355
2017 Non-supervisor 51 34 6 6 3 0 0 85 9 3216
2014 Supervisor 46 41 7 4 1 0 0 87 6 1340
2014 Non-supervisor 48 37 7 5 2 0 0 85 8 3310

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 41 8 3 2 1 0 87 5 1288
2018 Non-supervisor 41 41 11 4 2 1 0 82 7 3092
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 39 12 8 4 0 0 76 12 1286
2018 Non-supervisor 39 36 11 7 5 1 1 77 12 3083
2017 Supervisor 37 39 11 9 3 0 0 76 12 1356
2017 Non-supervisor 41 36 10 8 4 1 1 78 12 3217
2014 Supervisor 34 39 13 9 5 0 0 72 15 1341
2014 Non-supervisor 39 37 10 8 5 1 0 77 13 3313
2011 Supervisor 31 39 12 10 6 0 0 71 17 1359
2011 Non-supervisor 33 38 13 10 6 0 0 71 15 3036
2008 Supervisor 21 40 15 13 10 1 0 61 24 1150
2008 Non-supervisor 29 36 13 12 9 1 1 66 21 2927

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 33 10 6 3 1 0 80 10 1284
2018 Non-supervisor 48 30 10 6 3 2 1 80 9 3079
2017 Supervisor 42 37 9 6 3 2 0 81 9 1356
2017 Non-supervisor 48 31 9 6 4 2 0 81 10 3216
2014 Supervisor 42 34 12 7 3 2 0 77 10 1340
2014 Non-supervisor 45 32 11 6 4 2 1 79 10 3311
2011 Supervisor 38 36 12 9 4 1 0 74 13 1360
2011 Non-supervisor 39 34 12 7 5 2 1 75 12 3038
2008 Supervisor 34 34 13 10 7 2 0 70 17 1149
2008 Non-supervisor 38 33 12 9 6 2 1 73 15 2923

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 36 10 8 3 0 0 78 11 1280
2018 Non-supervisor 42 34 10 8 5 1 1 77 12 3073
2017 Supervisor 42 39 9 7 4 0 0 80 11 1354
2017 Non-supervisor 44 33 9 8 4 1 0 79 12 3215
2014 Supervisor 39 38 10 8 4 0 0 77 13 1341
2014 Non-supervisor 41 34 11 8 4 1 0 76 13 3314
2011 Supervisor 36 38 10 11 5 0 0 74 16 1360
2011 Non-supervisor 35 37 11 11 6 0 0 72 16 3037
2008 Supervisor 30 38 11 12 9 1 0 68 21 1150
2008 Non-supervisor 33 35 12 11 8 1 0 69 20 2926

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 26 9 4 3 1 0 84 7 1285
2018 Non-supervisor 58 26 8 4 4 1 0 85 7 3073
2017 Supervisor 58 24 9 4 4 1 0 84 7 1354
2017 Non-supervisor 60 24 8 3 4 1 0 85 7 3217

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 29 11 7 4 0 0 78 11 1287
2018 Non-supervisor 48 30 10 7 5 0 0 78 12 3079
2017 Supervisor 51 30 9 6 3 0 0 81 10 1352
2017 Non-supervisor 53 27 9 6 4 0 0 81 11 3211
2014 Supervisor 44 33 11 7 4 0 0 78 11 1338
2014 Non-supervisor 49 29 10 7 4 1 0 79 11 3315
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 32 19 9 5 5 12 60 17 1291
2017 Supervisor 19 34 18 10 5 5 10 62 18 1351
2014 Supervisor 21 32 17 10 5 5 11 63 17 1340

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 37 17 9 6 5 0 66 16 1292
2018 Non-supervisor 29 32 17 8 4 11 0 68 13 3097
2017 Supervisor 25 37 17 9 6 4 0 66 16 1354
2017 Non-supervisor 29 32 15 8 5 11 0 69 14 3219
2014 Supervisor 24 39 16 10 5 6 0 68 16 1338
2014 Non-supervisor 26 32 16 8 6 12 0 65 16 3310
2011 Supervisor 20 32 20 13 9 6 0 55 24 1360
2011 Non-supervisor 18 31 21 11 8 11 1 55 22 3031

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 37 19 16 8 1 0 57 24 1289
2018 Non-supervisor 24 32 18 13 8 4 0 59 22 3091
2017 Supervisor 18 37 19 15 10 1 0 56 25 1355
2017 Non-supervisor 23 32 19 13 8 5 0 58 22 3215
2014 Supervisor 18 36 21 16 8 1 0 54 25 1339
2014 Non-supervisor 19 32 20 15 10 4 0 54 25 3309
2011 Supervisor 12 26 21 20 19 2 0 39 40 1360
2011 Non-supervisor 13 26 23 19 15 3 0 42 35 3034
2008 Supervisor 12 28 19 21 19 1 0 40 41 1150
2008 Non-supervisor 16 27 21 17 15 4 1 45 33 2932

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 30 24 22 12 2 0 40 36 1286
2018 Non-supervisor 16 29 20 17 10 8 0 49 29 3090
2017 Supervisor 9 33 22 21 13 2 0 43 34 1353
2017 Non-supervisor 16 28 21 16 11 8 0 48 29 3213
2014 Supervisor 9 29 25 22 13 2 0 39 36 1339
2014 Non-supervisor 13 26 23 17 13 8 0 42 33 3308
2011 Supervisor 5 23 20 29 20 3 0 29 50 1359
2011 Non-supervisor 7 25 22 24 14 7 0 35 42 3028
2008 Supervisor 3 21 20 28 26 2 0 25 55 1147
2008 Non-supervisor 8 23 19 24 18 7 1 34 46 2927

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 34 21 24 11 0 0 44 35 1291
2018 Non-supervisor 15 30 19 20 12 5 0 47 33 3093
2017 Supervisor 12 37 19 19 12 1 0 49 32 1355
2017 Non-supervisor 16 30 18 18 11 6 1 49 31 3209
2014 Supervisor 9 36 20 22 11 1 0 46 33 1337
2014 Non-supervisor 13 31 20 18 12 5 0 47 32 3308
2011 Supervisor 7 28 18 25 20 2 0 36 46 1358
2011 Non-supervisor 9 29 20 23 16 3 0 39 41 3027
2008 Supervisor 7 31 19 23 18 1 0 39 42 1150
2008 Non-supervisor 11 30 19 23 13 3 0 43 38 2928
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 45 22 14 4 0 0 60 18 1291
2018 Non-supervisor 22 43 19 10 4 2 0 66 15 3099
2017 Supervisor 18 43 19 13 6 1 0 61 19 1353
2017 Non-supervisor 22 43 18 11 4 2 0 66 15 3209
2014 Supervisor 15 44 18 16 6 1 0 60 22 1338
2014 Non-supervisor 19 41 21 12 5 3 0 61 17 3309
2011 Supervisor 10 34 19 21 13 1 0 45 35 1359
2011 Non-supervisor 13 38 21 16 9 2 0 53 25 3039

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 45 10 6 2 1 1 83 8 1290
2018 Non-supervisor 28 42 13 9 4 3 1 73 13 3088
2017 Supervisor 38 40 11 6 3 2 1 80 8 1352
2017 Non-supervisor 33 40 12 8 4 3 1 75 13 3208
2014 Supervisor 46 38 8 5 1 1 1 85 6 1335
2014 Non-supervisor 37 41 10 6 3 3 1 81 9 3307
2011 Supervisor 37 39 9 7 4 2 1 78 12 1359
2011 Non-supervisor 28 40 13 9 5 4 1 72 14 3036
2008 Supervisor 33 37 13 9 6 2 1 72 15 1150
2008 Non-supervisor 25 36 14 12 6 4 1 65 20 2927

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 45 17 6 2 1 0 75 8 1284
2018 Non-supervisor 30 41 19 5 2 2 0 73 8 3083

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 30 17 14 9 7 3 56 25 1289
2018 Non-supervisor 18 28 19 13 9 10 2 53 25 3092
2017 Supervisor 18 29 17 15 10 7 4 53 28 1351
2017 Non-supervisor 19 26 16 13 11 12 3 53 29 3211
2014 Supervisor 17 26 17 16 11 9 3 49 31 1336
2014 Non-supervisor 16 25 17 15 13 12 2 48 32 3309
2011 Supervisor 14 23 17 17 15 11 3 43 37 1359
2011 Non-supervisor 12 23 18 17 14 14 3 41 37 3031

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 40 18 16 7 1 0 58 23 1291
2018 Non-supervisor 21 34 19 15 9 2 0 57 24 3087
2017 Supervisor 19 41 16 17 7 1 0 60 24 1352
2017 Non-supervisor 23 35 15 13 9 4 1 61 23 3214
2014 Supervisor 19 39 17 17 8 1 0 59 24 1335
2014 Non-supervisor 21 33 17 15 10 3 1 56 26 3308
2011 Supervisor 16 37 18 18 10 1 0 53 28 1359
2011 Non-supervisor 16 34 20 17 12 2 1 51 29 3037
2008 Supervisor 13 38 20 17 11 1 0 51 29 1150
2008 Non-supervisor 14 32 19 18 14 3 1 48 32 2931

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 15 15 11 1 1 57 27 1289
2018 Non-supervisor 19 29 16 16 16 2 2 50 33 3099
2017 Supervisor 21 32 17 16 13 1 1 54 29 1350
2017 Non-supervisor 17 27 14 17 19 4 4 47 38 3214
2014 Supervisor 19 32 15 18 13 2 2 53 32 1336
2014 Non-supervisor 14 27 15 18 21 3 3 43 41 3308
2011 Supervisor 14 31 15 20 17 1 1 46 38 1359
2011 Non-supervisor 11 23 17 22 23 2 2 36 47 3038
2008 Supervisor 18 36 13 15 15 1 1 55 31 1148
2008 Non-supervisor 14 31 13 18 20 2 2 47 39 2926

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 43 22 9 3 2 0 65 12 1291
2018 Non-supervisor 19 39 22 10 5 4 0 61 16 3090
2017 Supervisor 18 45 20 11 4 2 0 64 15 1354
2017 Non-supervisor 19 39 21 11 5 4 1 61 17 3212

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 42 14 4 2 3 0 80 5 1285
2018 Non-supervisor 38 35 15 4 2 6 0 79 6 3087
2017 Supervisor 33 42 15 4 2 3 0 78 6 1352
2017 Non-supervisor 34 36 15 5 2 7 1 76 8 3215
2014 Supervisor 37 38 14 3 1 6 0 80 5 1333
2014 Non-supervisor 39 35 14 3 2 7 0 79 5 3308

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 42 12 4 1 1 0 82 6 1286
2018 Non-supervisor 40 40 11 5 2 2 0 82 7 3084
2017 Supervisor 33 47 12 5 2 2 0 81 7 1353
2017 Non-supervisor 38 41 11 5 2 3 0 81 7 3211
2014 Supervisor 37 42 12 4 1 3 0 82 6 1336
2014 Non-supervisor 37 40 12 4 2 3 0 80 7 3306
2011 Supervisor 25 44 17 7 3 4 1 72 11 1359
2011 Non-supervisor 24 42 18 8 4 5 0 69 12 3029

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 41 7 4 2 0 0 87 6 1287
2018 Non-supervisor 47 38 9 3 2 0 0 86 6 3084
2017 Supervisor 40 43 9 5 2 0 0 83 8 1353
2017 Non-supervisor 46 38 9 5 3 1 0 84 7 3216
2014 Supervisor 45 39 8 4 2 0 0 85 7 1335
2014 Non-supervisor 43 38 11 5 2 1 0 82 7 3304
2011 Supervisor 29 43 16 8 4 1 0 72 12 1357
2011 Non-supervisor 30 41 15 8 5 1 0 72 12 3033
2008 Supervisor 24 43 16 11 6 0 0 67 17 1150
2008 Non-supervisor 30 39 16 9 5 1 0 70 14 2929

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 36 17 7 3 0 0 72 10 1290
2018 Non-supervisor 38 35 16 7 3 1 0 74 10 3081
2017 Supervisor 30 40 16 8 5 0 0 71 13 1352
2017 Non-supervisor 36 36 16 8 4 1 0 72 12 3215
2014 Supervisor 23 41 18 13 5 0 0 64 18 1336
2014 Non-supervisor 29 37 17 11 5 1 0 66 16 3309
2011 Supervisor 17 30 24 18 10 1 0 48 28 1358
2011 Non-supervisor 20 34 21 14 9 1 0 55 24 3033

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 16 9 3 0 0 72 11 1288
2018 Non-supervisor 36 38 15 7 3 1 0 75 11 3069
2017 Supervisor 28 43 14 10 5 0 0 71 15 1350
2017 Non-supervisor 34 39 14 9 4 0 0 73 13 3210
2014 Supervisor 22 41 19 14 5 0 0 62 19 1335
2014 Non-supervisor 27 38 17 13 5 0 0 65 17 3307
2011 Supervisor 15 34 20 20 10 0 0 49 30 1359
2011 Non-supervisor 19 36 20 15 9 1 0 56 24 3029
2008 Supervisor 15 38 19 18 10 0 0 53 28 1150
2008 Non-supervisor 20 39 17 16 7 0 0 60 23 2929

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 28 20 9 5 2 0 65 15 1288
2018 Non-supervisor 33 30 18 10 5 4 1 65 16 3087
2017 Supervisor 33 29 18 9 6 3 1 65 16 1351
2017 Non-supervisor 33 28 18 9 6 5 1 65 16 3211
2014 Supervisor 27 31 19 11 7 4 1 61 19 1336
2014 Non-supervisor 29 27 19 12 7 5 1 60 20 3307
2011 Supervisor 25 29 19 13 8 5 1 57 22 1360
2011 Non-supervisor 27 26 18 13 9 5 1 57 23 3031
2008 Supervisor 21 32 19 14 8 4 1 56 23 1148
2008 Non-supervisor 24 31 17 13 8 5 1 59 23 2928
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 27 43 30 1295
2018 Non-supervisor 28 39 34 3103
2017 Supervisor 27 42 31 1354
2017 Non-supervisor 27 40 34 3217
2014 Supervisor 26 42 32 1336
2014 Non-supervisor 26 41 33 3307
2011 Supervisor 27 41 32 1360
2011 Non-supervisor 25 43 32 3037

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 21 35 31 5 1 7 360
2018 Non-supervisor 12 30 24 5 23 6 881
2017 Supervisor 24 30 36 7 1 3 368
2017 Non-supervisor 13 25 25 6 25 6 837
2014 Supervisor 19 31 35 10 9999 6 363
2014 Non-supervisor 12 28 30 11 9999 20 874
2011 Supervisor 23 22 40 10 9999 5 369
2011 Non-supervisor 13 23 38 9 9999 16 781
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 1291
2018 Non-supervisor 10 90 3090

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 140
2018 Non-supervisor 51 325

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 140
2018 Non-supervisor 67 325

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 140
2018 Non-supervisor 2 325

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 140
2018 Non-supervisor 4 325

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 140
2018 Non-supervisor 4 325

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 140
2018 Non-supervisor 38 325

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 140
2018 Non-supervisor 47 325

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 140
2018 Non-supervisor 48 325

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 140
2018 Non-supervisor 41 325

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 140
2018 Non-supervisor 36 325

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 140
2018 Non-supervisor 54 325

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 140
2018 Non-supervisor 30 325

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 140
2018 Non-supervisor 7 325

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 140
2018 Non-supervisor 12 325

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 140
2018 Non-supervisor 45 325

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 140
2018 Non-supervisor 20 325

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 140
2018 Non-supervisor 13 325

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 140
2018 Non-supervisor 53 326

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 140
2018 Non-supervisor 27 326

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 140
2018 Non-supervisor 8 326

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 140
2018 Non-supervisor 22 326

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 140
2018 Non-supervisor 10 326

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 140
2018 Non-supervisor 5 326

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 140
2018 Non-supervisor 13 326

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 140
2018 Non-supervisor 9 326

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 140
2018 Non-supervisor 26 326

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 127
2018 Non-supervisor 24 309

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 127
2018 Non-supervisor 10 309

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 127
2018 Non-supervisor 8 309

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 127
2018 Non-supervisor 10 309

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 127
2018 Non-supervisor 7 309

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 127
2018 Non-supervisor 15 309

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 127
2018 Non-supervisor 11 309

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 127
2018 Non-supervisor 9 309

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 127
2018 Non-supervisor 32 309

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 127
2018 Non-supervisor 9 309

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 127
2018 Non-supervisor 51 309

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 127
2018 Non-supervisor 54 309

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 127
2018 Non-supervisor 11 309

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 19 7 4 27 6 54 17 1282
2018 Non-supervisor 14 15 20 5 4 34 7 49 16 3093
2017 Supervisor 15 22 20 5 5 25 8 56 15 1356
2017 Non-supervisor 14 15 17 5 5 33 10 51 19 3214
2014 Supervisor 14 24 17 5 4 30 6 59 14 1335
2014 Non-supervisor 11 14 18 6 4 36 10 48 19 3308

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 40 19 5 3 5 0 72 8 1288
2018 Non-supervisor 27 34 19 5 3 11 1 69 9 3091
2017 Supervisor 28 38 18 5 3 8 1 72 9 1352
2017 Non-supervisor 27 34 17 5 4 12 2 70 10 3216
2014 Supervisor 24 39 19 5 3 10 1 70 9 1335
2014 Non-supervisor 23 30 19 5 3 18 2 66 11 3305
2011 Supervisor 26 41 19 6 3 5 0 70 10 1354
2011 Non-supervisor 25 38 18 6 4 9 0 69 11 3028
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 1291
2018 Non-supervisor 5 95 3091

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 57
2018 Non-supervisor 33 174

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 83 57
2018 Non-supervisor 83 174

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 0 174

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 0 174

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 19 175

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 21 175

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 57
2018 Non-supervisor 27 175

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 57
2018 Non-supervisor 24 175

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 18 175

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 0 175

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 57
2018 Non-supervisor 12 175

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 21 175

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 57
2018 Non-supervisor 30 175

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 57
2018 Non-supervisor 15 175

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 57
2018 Non-supervisor 15 175

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 57
2018 Non-supervisor 49 175

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 54
2018 Non-supervisor 23 168

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 54
2018 Non-supervisor 9 168

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 54
2018 Non-supervisor 26 168

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 54
2018 Non-supervisor 40 168

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 74 54
2018 Non-supervisor 61 168

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 19 21 3 2 32 6 58 8 1287
2018 Non-supervisor 15 14 22 3 2 37 7 52 9 3092
2017 Supervisor 15 19 19 2 2 34 9 59 8 1352
2017 Non-supervisor 14 14 18 3 2 40 9 55 9 3212
2014 Supervisor 15 20 17 2 1 38 7 63 7 1334
2014 Non-supervisor 12 13 18 3 2 43 10 52 10 3307

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 38 18 4 2 8 1 74 6 1289
2018 Non-supervisor 28 33 19 3 2 14 1 72 6 3085
2017 Supervisor 28 36 17 3 2 12 1 75 5 1353
2017 Non-supervisor 28 32 17 3 2 16 2 73 6 3213
2014 Supervisor 27 36 16 4 1 15 1 75 6 1335
2014 Non-supervisor 25 29 17 3 2 22 2 71 7 3305
2011 Supervisor 32 40 14 3 1 8 0 79 5 1359
2011 Non-supervisor 28 38 16 4 2 12 0 75 7 3035
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 24 25 17 19 0 1 38 37 1290
2018 Non-supervisor 16 25 23 14 20 0 1 42 34 3097
2017 Supervisor 14 24 20 17 23 0 2 39 41 1353
2017 Non-supervisor 15 24 21 16 22 0 2 40 39 3213

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 20 31 26 19 0 0 24 45 1287
2018 Non-supervisor 16 29 30 16 8 0 0 46 24 3087
2017 Supervisor 5 19 31 24 20 0 0 24 44 1351
2017 Non-supervisor 17 31 28 14 8 0 1 49 22 3212

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 29 31 19 13 0 1 37 32 1284
2018 Non-supervisor 23 34 23 12 6 0 1 58 18 3083
2017 Supervisor 9 31 28 19 13 0 1 40 32 1354
2017 Non-supervisor 27 33 20 10 7 0 2 62 17 3208

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 17 30 24 22 0 1 23 46 1283
2018 Non-supervisor 19 26 25 17 12 1 1 46 29 3080
2017 Supervisor 6 18 27 26 22 0 1 24 49 1353
2017 Non-supervisor 20 25 23 15 13 1 2 47 29 3217

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 30 22 13 9 0 2 56 22 1286
2018 Non-supervisor 44 27 13 6 3 1 5 76 10 3085
2017 Supervisor 20 35 21 11 8 0 5 58 21 1352
2017 Non-supervisor 43 28 12 5 3 1 8 78 8 3213

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 31 28 15 12 0 0 45 27 1292
2018 Non-supervisor 29 30 22 11 7 0 1 59 18 3093
2017 Supervisor 17 34 26 13 10 0 1 50 23 1351
2017 Non-supervisor 29 32 21 11 6 0 1 61 17 3203

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 37 30 11 6 0 0 53 17 1283
2018 Non-supervisor 24 35 24 10 5 1 1 61 15 3077
2017 Supervisor 18 35 28 12 6 0 1 54 18 1351
2017 Non-supervisor 27 32 23 10 5 1 2 61 16 3198

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 35 28 17 9 0 0 46 26 1286
2018 Non-supervisor 21 35 24 12 6 1 1 57 18 3073
2017 Supervisor 13 34 27 18 9 0 0 47 27 1352
2017 Non-supervisor 24 34 23 11 6 1 2 59 17 3200

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 26 13 7 0 1 53 20 1284
2018 Non-supervisor 25 32 23 12 6 0 1 58 19 3077
2017 Supervisor 21 35 24 13 7 0 1 56 20 1352
2017 Non-supervisor 27 32 21 11 6 1 2 61 18 3206

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 31 27 14 8 0 0 50 22 1278
2018 Non-supervisor 28 34 23 9 5 0 1 63 14 3063
2017 Supervisor 19 33 25 13 7 0 1 54 21 1351
2017 Non-supervisor 29 35 20 8 5 1 2 66 13 3202

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 29 12 5 3 0 1 80 8 1278
2018 Non-supervisor 50 27 13 5 3 0 2 79 8 3071
2017 Supervisor 57 26 10 3 2 0 1 84 5 1352
2017 Non-supervisor 55 25 12 4 2 0 2 82 6 3213

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 14 5 1 1 0 5 93 2 1281
2018 Non-supervisor 69 16 5 2 2 1 5 90 4 3074

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 11 4 2 3 0 3 91 5 1285
2018 Non-supervisor 72 12 5 2 3 1 4 89 6 3070
2017 Supervisor 77 11 4 3 2 0 2 91 5 1353
2017 Non-supervisor 74 12 5 3 3 1 4 89 6 3214

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 11 3 2 0 1 84 5 1293
2018 Non-supervisor 56 26 10 4 2 0 1 84 6 3091
2017 Supervisor 52 33 9 2 2 0 1 86 4 1353
2017 Non-supervisor 57 26 9 3 2 0 2 85 5 3205

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 23 13 6 4 0 1 76 10 1292
2018 Non-supervisor 55 22 11 5 5 0 1 78 11 3082
2017 Supervisor 57 22 10 5 4 0 1 81 9 1353
2017 Non-supervisor 59 20 9 6 4 0 3 81 10 3211

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 32 15 6 3 0 1 75 9 1292
2018 Non-supervisor 58 6 2 1 0 0 32 96 1 3074
2017 Supervisor 47 32 12 6 2 0 1 79 8 1351
2017 Non-supervisor 59 6 2 1 0 0 32 96 1 3205

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 24 6 2 1 0 2 90 3 1284
2018 Non-supervisor 67 18 7 1 1 0 6 90 2 3074
2017 Supervisor 66 22 6 2 1 0 3 91 3 1349
2017 Non-supervisor 68 17 5 2 1 0 8 92 3 3190

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 79 14 3 2 1 0 2 95 3 1292
2018 Non-supervisor 65 16 7 4 4 1 3 84 9 3084
2017 Supervisor 78 13 4 1 1 0 2 93 2 1354
2017 Non-supervisor 61 17 7 5 5 1 4 83 10 3213

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 30 15 4 2 0 1 79 5 1293
2018 Non-supervisor 44 31 17 4 2 0 2 76 7 3085
2017 Supervisor 53 30 10 4 2 0 2 84 5 1353
2017 Non-supervisor 46 31 13 4 2 0 2 80 7 3206

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 27 41 21 6 0 0 32 28 1291
2018 Non-supervisor 13 36 37 12 3 0 0 48 15 3091
2017 Supervisor 4 24 45 19 8 0 0 28 27 1354
2017 Non-supervisor 11 35 38 11 4 0 0 46 16 3215

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 41 18 5 0 0 23 36 1282
2018 Non-supervisor 6 18 39 26 11 0 0 37 24 3074
2017 Supervisor 9 26 43 18 4 0 0 22 35 1351
2017 Non-supervisor 5 17 40 26 11 0 0 38 22 3211

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 48 12 5 2 1 0 81 6 1292
2018 Non-supervisor 30 43 15 6 2 3 0 76 9 3094
2017 Supervisor 22 46 17 8 4 2 0 70 12 1354
2017 Non-supervisor 21 43 17 9 4 6 0 68 14 3216

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 40 19 13 5 1 0 62 19 1294
2018 Non-supervisor 26 37 18 11 5 2 0 65 17 3091
2017 Supervisor 15 42 19 16 7 1 0 58 23 1355
2017 Non-supervisor 20 41 16 13 7 3 0 63 21 3212
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 29 24 13 13 2 1 19 81 1292
2018 Non-supervisor 23 25 23 14 13 2 1 23 77 3097
2017 Supervisor 21 28 22 12 13 3 0 21 79 1355
2017 Non-supervisor 22 23 21 14 15 4 1 24 76 3218

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 1021
2018 Non-supervisor 21 2288
2017 Supervisor 13 1015
2017 Non-supervisor 22 2322

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 1021
2018 Non-supervisor 38 2288
2017 Supervisor 36 1015
2017 Non-supervisor 39 2322

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 1021
2018 Non-supervisor 29 2288
2017 Supervisor 14 1015
2017 Non-supervisor 19 2322

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 1021
2018 Non-supervisor 36 2288
2017 Supervisor 65 1015
2017 Non-supervisor 45 2322

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 1021
2018 Non-supervisor 8 2288
2017 Supervisor 8 1015
2017 Non-supervisor 9 2322

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 1021
2018 Non-supervisor 36 2288

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 1021
2018 Non-supervisor 37 2288
2017 Supervisor 40 1015
2017 Non-supervisor 42 2322

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 30 22 13 4 26 1003
2018 Non-supervisor 3 40 19 12 6 20 2209
2017 Supervisor 5 37 21 10 5 21 1006
2017 Non-supervisor 5 42 21 11 5 17 2268

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 26 74 1017
2018 Non-supervisor 31 69 2272

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 20 22 25 1 5 29 50 1020
2018 Non-supervisor 9 21 17 22 24 2 5 33 49 2283
2017 Supervisor 6 17 17 22 29 2 7 26 56 1020
2017 Non-supervisor 9 22 15 19 25 2 7 34 49 2337

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 1 8 15 20 49 2 4 10 74 1020
2018 Non-supervisor 3 10 15 21 44 2 4 14 70 2282
2017 Supervisor 1 5 11 18 55 2 8 6 81 1018
2017 Non-supervisor 2 8 10 18 54 3 6 11 78 2337

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 19 14 9 8 1 7 66 19 1288
2018 Non-supervisor 38 19 13 9 10 1 10 64 21 3089
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