2018 Public Service Employee Survey Results for Procurement, Account & Control Directorate

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Environment and Climate Change Canada	27	48	10	11	3	1	76	14	4408
2018	Corporate Services and Finances Branch	30	43	12	11	4	1	73	15	451
2018	Procurement, Account & Control Directorate	27	47	9	13	4	0	74	16	62

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Environment and Climate Change Canada	43	41	8	5	2	85	7	4400
2018	Corporate Services and Finances Branch	38	44	10	5	3	82	8	450
2018	Procurement, Account & Control Directorate	27	50	11	6	6	77	12	63

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Environment and Climate Change Canada	45	42	6	5	2	87	7	4371
2018	Corporate Services and Finances Branch	45	41	6	6	2	86	8	451
2018	Procurement, Account & Control Directorate	31	56	4	9	0	87	9	63

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	76	13	161141
2018	Environment and Climate Change Canada	44	35	11	6	4	79	10	4398
2018	Corporate Services and Finances Branch	52	33	7	5	3	85	8	452
2018	Procurement, Account & Control Directorate	48	27	12	8	5	75	13	63

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Environment and Climate Change Canada	34	45	10	7	3	79	10	4385
2018	Corporate Services and Finances Branch	32	46	11	5	5	78	11	449
2018	Procurement, Account & Control Directorate	29	48	8	8	6	78	14	63

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	60	23	161141
2018	Environment and Climate Change Canada	28	38	16	11	6	66	18	4395
2018	Corporate Services and Finances Branch	32	38	15	7	8	70	15	451
2018	Procurement, Account & Control Directorate	29	40	15	6	9	69	15	63

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Environment and Climate Change Canada	28	45	13	10	4	73	14	4399
2018	Corporate Services and Finances Branch	29	45	11	12	3	74	15	450
2018	Procurement, Account & Control Directorate	30	43	13	11	3	74	14	63

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Environment and Climate Change Canada	43	42	9	4	2	0	86	6	4399
2018	Corporate Services and Finances Branch	44	40	9	5	1	0	85	6	450
2018	Procurement, Account & Control Directorate	36	46	10	5	1	1	83	7	62

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Environment and Climate Change Canada	31	41	13	9	5	73	14	4394
2018	Corporate Services and Finances Branch	34	38	13	8	7	72	14	450
2018	Procurement, Account & Control Directorate	36	29	19	9	8	64	17	62

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Environment and Climate Change Canada	48	38	9	3	2	86	5	4372
2018	Corporate Services and Finances Branch	49	37	9	3	2	86	5	446
2018	Procurement, Account & Control Directorate	39	44	7	4	5	84	9	62

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Environment and Climate Change Canada	29	43	13	10	5	72	15	4384
2018	Corporate Services and Finances Branch	36	39	13	7	5	75	12	449
2018	Procurement, Account & Control Directorate	26	42	13	12	8	68	20	61

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Environment and Climate Change Canada	35	37	14	9	4	72	14	4373
2018	Corporate Services and Finances Branch	38	36	14	8	4	74	12	449
2018	Procurement, Account & Control Directorate	39	29	18	11	3	68	14	62

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	0	67	18	160685
2018	Environment and Climate Change Canada	29	38	16	11	5	1	67	16	4380
2018	Corporate Services and Finances Branch	35	35	15	9	5	0	71	14	449
2018	Procurement, Account & Control Directorate	30	38	15	14	3	0	68	17	62

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Environment and Climate Change Canada	40	42	11	5	2	82	7	4395
2018	Corporate Services and Finances Branch	40	42	11	4	3	82	7	449
2018	Procurement, Account & Control Directorate	34	47	10	3	6	81	9	62

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Environment and Climate Change Canada	32	34	19	9	6	1	66	15	4405
2018	Corporate Services and Finances Branch	38	36	13	8	3	1	75	12	450
2018	Procurement, Account & Control Directorate	37	40	13	9	1	0	77	10	63

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Environment and Climate Change Canada	8	25	39	20	6	1	1	27	34	4405
2018	Corporate Services and Finances Branch	10	24	39	18	8	0	1	26	34	451
2018	Procurement, Account & Control Directorate	13	15	46	24	1	0	0	26	28	62

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Environment and Climate Change Canada	9	19	31	25	12	3	1	39	29	4385
2018	Corporate Services and Finances Branch	9	19	32	22	14	3	1	38	29	448
2018	Procurement, Account & Control Directorate	10	23	34	18	13	1	0	31	34	62

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Environment and Climate Change Canada	21	28	27	14	6	2	2	21	51	4400
2018	Corporate Services and Finances Branch	18	25	29	15	8	3	1	24	45	448
2018	Procurement, Account & Control Directorate	14	31	29	18	5	1	1	24	46	62

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Environment and Climate Change Canada	9	18	34	27	10	1	1	38	28	4387
2018	Corporate Services and Finances Branch	10	14	36	25	12	1	1	38	24	449
2018	Procurement, Account & Control Directorate	7	9	40	35	9	0	0	44	16	62

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Environment and Climate Change Canada	17	25	28	17	9	2	2	27	44	4400
2018	Corporate Services and Finances Branch	15	26	27	17	12	2	1	30	42	449
2018	Procurement, Account & Control Directorate	7	31	26	23	13	0	0	36	38	61

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Environment and Climate Change Canada	10	19	29	24	12	3	2	38	31	4378
2018	Corporate Services and Finances Branch	11	19	28	24	13	4	2	39	31	450
2018	Procurement, Account & Control Directorate	12	35	23	14	11	3	3	26	50	62

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Environment and Climate Change Canada	19	26	30	13	8	2	1	22	47	4398
2018	Corporate Services and Finances Branch	14	22	35	16	10	3	0	27	37	451
2018	Procurement, Account & Control Directorate	12	24	29	24	9	3	0	34	37	62

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Environment and Climate Change Canada	24	35	17	9	5	6	4	65	16	4395
2018	Corporate Services and Finances Branch	30	33	14	7	5	6	5	71	13	446
2018	Procurement, Account & Control Directorate	31	35	18	4	7	4	1	70	11	62

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Environment and Climate Change Canada	43	33	9	9	4	1	77	14	4385
2018	Corporate Services and Finances Branch	48	32	8	7	5	0	80	11	447
2018	Procurement, Account & Control Directorate	44	32	7	8	10	0	76	18	61

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Environment and Climate Change Canada	12	23	19	15	9	18	4	45	31	4388
2018	Corporate Services and Finances Branch	15	27	19	11	9	15	3	52	24	446
2018	Procurement, Account & Control Directorate	9	38	24	7	13	8	0	51	22	62

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	0	81	11	160773
2018	Environment and Climate Change Canada	51	36	7	5	2	0	87	7	4396
2018	Corporate Services and Finances Branch	51	35	6	4	3	1	87	7	445
2018	Procurement, Account & Control Directorate	40	42	6	7	5	0	82	12	62

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Environment and Climate Change Canada	42	41	10	4	2	1	84	6	4398
2018	Corporate Services and Finances Branch	42	40	10	4	2	2	83	6	447
2018	Procurement, Account & Control Directorate	34	47	8	8	3	0	81	10	62

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	73	15	160726
2018	Environment and Climate Change Canada	39	37	11	8	4	1	76	12	4387
2018	Corporate Services and Finances Branch	42	36	12	6	4	0	77	10	451
2018	Procurement, Account & Control Directorate	44	33	13	5	5	0	77	10	63

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Environment and Climate Change Canada	48	31	10	6	3	2	1	80	9	4381
2018	Corporate Services and Finances Branch	53	28	9	4	3	2	0	83	7	450
2018	Procurement, Account & Control Directorate	58	22	8	6	1	4	1	83	8	63

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Environment and Climate Change Canada	42	35	10	8	4	1	77	12	4371
2018	Corporate Services and Finances Branch	47	32	9	8	4	0	79	11	448
2018	Procurement, Account & Control Directorate	48	30	10	10	1	0	78	12	63

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Environment and Climate Change Canada	58	26	8	4	3	1	85	7	4376
2018	Corporate Services and Finances Branch	59	24	9	4	3	2	84	7	450
2018	Procurement, Account & Control Directorate	55	23	17	4	1	0	78	5	62

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	75	13	160605
2018	Environment and Climate Change Canada	48	29	10	7	5	78	11	4384
2018	Corporate Services and Finances Branch	51	28	10	8	4	79	11	449
2018	Procurement, Account & Control Directorate	54	23	8	14	1	77	15	63

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Environment and Climate Change Canada	18	32	19	9	5	5	12	60	17	1291
2018	Corporate Services and Finances Branch	22	33	18	8	4	6	10	65	14	166
2018	Procurement, Account & Control Directorate	24	30	25	9	9	0	3	55	19	29

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Environment and Climate Change Canada	27	33	17	8	5	9	67	14	4408
2018	Corporate Services and Finances Branch	30	30	19	7	5	9	66	13	450
2018	Procurement, Account & Control Directorate	32	34	19	8	7	1	66	15	63

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Environment and Climate Change Canada	23	34	19	14	8	3	58	22	4399
2018	Corporate Services and Finances Branch	25	34	19	13	8	2	60	21	448
2018	Procurement, Account & Control Directorate	28	34	15	17	6	0	62	23	63

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Environment and Climate Change Canada	14	29	22	19	10	6	46	31	4395
2018	Corporate Services and Finances Branch	16	31	20	16	10	6	50	28	447
2018	Procurement, Account & Control Directorate	23	29	19	20	5	4	54	26	63

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Environment and Climate Change Canada	13	31	19	21	12	3	46	34	4403
2018	Corporate Services and Finances Branch	18	32	18	18	12	3	51	31	450
2018	Procurement, Account & Control Directorate	25	31	19	14	10	1	56	25	63

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Environment and Climate Change Canada	20	44	20	11	4	2	64	16	4408
2018	Corporate Services and Finances Branch	23	40	24	8	3	2	64	11	452
2018	Procurement, Account & Control Directorate	24	42	28	5	1	0	66	7	63

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Environment and Climate Change Canada	31	43	12	8	3	2	1	76	11	4396
2018	Corporate Services and Finances Branch	37	36	15	7	2	2	1	75	10	448
2018	Procurement, Account & Control Directorate	35	39	15	5	4	3	0	76	9	62

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Environment and Climate Change Canada	30	42	19	5	2	2	73	8	4385
2018	Corporate Services and Finances Branch	36	37	20	5	2	1	74	6	450
2018	Procurement, Account & Control Directorate	40	37	14	6	1	1	78	8	62

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Environment and Climate Change Canada	19	29	19	13	9	9	2	54	25	4399
2018	Corporate Services and Finances Branch	22	26	20	12	9	8	1	54	23	450
2018	Procurement, Account & Control Directorate	20	23	24	20	4	9	0	47	27	63

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Environment and Climate Change Canada	20	36	19	15	8	2	57	24	4396
2018	Corporate Services and Finances Branch	27	37	14	13	7	2	66	20	452
2018	Procurement, Account & Control Directorate	25	47	14	9	5	0	72	14	63

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Environment and Climate Change Canada	20	31	16	16	14	2	2	52	31	4406
2018	Corporate Services and Finances Branch	21	33	16	13	16	1	2	55	29	451
2018	Procurement, Account & Control Directorate	20	35	10	12	22	1	0	55	34	63

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	57	20	161226
2018	Environment and Climate Change Canada	20	40	22	10	4	3	62	15	4398
2018	Corporate Services and Finances Branch	22	42	21	9	4	3	66	13	449
2018	Procurement, Account & Control Directorate	22	38	26	7	6	1	61	13	62

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	78	7	160822
2018	Environment and Climate Change Canada	38	37	14	4	2	5	79	6	4391
2018	Corporate Services and Finances Branch	43	34	13	3	1	5	82	4	448
2018	Procurement, Account & Control Directorate	33	36	23	5	0	3	71	5	63

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Environment and Climate Change Canada	40	41	11	5	2	2	82	6	4389
2018	Corporate Services and Finances Branch	44	36	11	6	1	2	82	7	448
2018	Procurement, Account & Control Directorate	40	40	14	2	1	1	82	4	62

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	81	9	160659
2018	Environment and Climate Change Canada	47	39	9	4	2	86	6	4390
2018	Corporate Services and Finances Branch	48	37	10	3	2	85	5	448
2018	Procurement, Account & Control Directorate	34	43	16	5	1	78	6	63

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Environment and Climate Change Canada	37	36	16	7	3	1	73	10	4390
2018	Corporate Services and Finances Branch	41	33	17	5	4	1	74	9	448
2018	Procurement, Account & Control Directorate	37	34	19	8	3	0	71	10	62

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	0	68	16	160146
2018	Environment and Climate Change Canada	35	39	15	8	3	0	74	11	4375
2018	Corporate Services and Finances Branch	39	36	16	4	4	1	75	8	448
2018	Procurement, Account & Control Directorate	35	32	21	7	5	0	68	12	63

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Environment and Climate Change Canada	34	29	19	10	5	3	1	65	15	4394
2018	Corporate Services and Finances Branch	36	30	19	8	5	1	0	67	13	449
2018	Procurement, Account & Control Directorate	33	26	26	9	7	0	0	59	16	62

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Environment and Climate Change Canada	27	40	33	4415
2018	Corporate Services and Finances Branch	25	41	35	452
2018	Procurement, Account & Control Directorate	32	28	39	63

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Environment and Climate Change Canada	15	32	26	5	17	6	1245
2018	Corporate Services and Finances Branch	13	39	27	4	10	7	115
2018	Procurement, Account & Control Directorate	17	36	28	0	4	16	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Environment and Climate Change Canada	11	89	4399
2018	Corporate Services and Finances Branch	9	91	446
2018	Procurement, Account & Control Directorate	9	91	63

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Environment and Climate Change Canada	46	465
2018	Corporate Services and Finances Branch	43	44

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Environment and Climate Change Canada	64	465
2018	Corporate Services and Finances Branch	67	44

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Environment and Climate Change Canada	9	465

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Corporate Services and Finances Branch	0	44

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Environment and Climate Change Canada	4	465

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Environment and Climate Change Canada	4	465
2018	Corporate Services and Finances Branch	0	44

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Environment and Climate Change Canada	4	465
2018	Corporate Services and Finances Branch	14	44

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Environment and Climate Change Canada	40	465
2018	Corporate Services and Finances Branch	41	43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Environment and Climate Change Canada	45	465
2018	Corporate Services and Finances Branch	47	43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Environment and Climate Change Canada	46	465
2018	Corporate Services and Finances Branch	39	43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Environment and Climate Change Canada	38	465
2018	Corporate Services and Finances Branch	46	43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Environment and Climate Change Canada	36	465
2018	Corporate Services and Finances Branch	35	43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Environment and Climate Change Canada	54	465
2018	Corporate Services and Finances Branch	58	43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Environment and Climate Change Canada	33	465
2018	Corporate Services and Finances Branch	44	43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Environment and Climate Change Canada	1	465

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Environment and Climate Change Canada	6	465

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Environment and Climate Change Canada	12	465
2018	Corporate Services and Finances Branch	12	43

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Environment and Climate Change Canada	41	465
2018	Corporate Services and Finances Branch	39	43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Environment and Climate Change Canada	23	465
2018	Corporate Services and Finances Branch	27	43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Environment and Climate Change Canada	14	465
2018	Corporate Services and Finances Branch	21	43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Environment and Climate Change Canada	54	466
2018	Corporate Services and Finances Branch	51	44

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Environment and Climate Change Canada	29	466
2018	Corporate Services and Finances Branch	23	44

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Environment and Climate Change Canada	11	466
2018	Corporate Services and Finances Branch	12	44

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Environment and Climate Change Canada	19	466
2018	Corporate Services and Finances Branch	26	44

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Environment and Climate Change Canada	11	466
2018	Corporate Services and Finances Branch	11	44

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Environment and Climate Change Canada	7	466
2018	Corporate Services and Finances Branch	13	44

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Environment and Climate Change Canada	12	466
2018	Corporate Services and Finances Branch	10	44

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Environment and Climate Change Canada	11	466
2018	Corporate Services and Finances Branch	17	44

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Environment and Climate Change Canada	26	466
2018	Corporate Services and Finances Branch	24	44

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Environment and Climate Change Canada	9	436
2018	Corporate Services and Finances Branch	0	38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Environment and Climate Change Canada	22	436

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Environment and Climate Change Canada	8	436

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Environment and Climate Change Canada	8	436

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Environment and Climate Change Canada	11	436

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Environment and Climate Change Canada	9	436

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Environment and Climate Change Canada	13	436
2018	Corporate Services and Finances Branch	13	38

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Environment and Climate Change Canada	9	436

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Environment and Climate Change Canada	8	436

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Environment and Climate Change Canada	29	436
2018	Corporate Services and Finances Branch	26	38

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Environment and Climate Change Canada	8	436
2018	Corporate Services and Finances Branch	11	38

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Environment and Climate Change Canada	46	436
2018	Corporate Services and Finances Branch	40	38

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Environment and Climate Change Canada	2	436

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Environment and Climate Change Canada	54	436
2018	Corporate Services and Finances Branch	59	38

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Environment and Climate Change Canada	3	436

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Environment and Climate Change Canada	13	436
2018	Corporate Services and Finances Branch	29	38

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Environment and Climate Change Canada	14	17	20	6	4	32	7	51	17	4393
2018	Corporate Services and Finances Branch	20	18	19	5	2	29	7	60	10	451
2018	Procurement, Account & Control Directorate	18	20	19	8	1	26	8	58	14	63

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Environment and Climate Change Canada	28	35	19	5	3	9	1	70	9	4397
2018	Corporate Services and Finances Branch	33	31	21	3	2	11	0	72	5	450
2018	Procurement, Account & Control Directorate	31	30	18	4	0	16	1	73	5	63

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Environment and Climate Change Canada	5	95	4400
2018	Corporate Services and Finances Branch	3	97	450

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Environment and Climate Change Canada	35	232
2018	Corporate Services and Finances Branch	47	15

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Environment and Climate Change Canada	83	232

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Environment and Climate Change Canada	4	232
2018	Corporate Services and Finances Branch	0	15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Environment and Climate Change Canada	0	232
2018	Corporate Services and Finances Branch	0	15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Environment and Climate Change Canada	6	232
2018	Corporate Services and Finances Branch	0	15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Environment and Climate Change Canada	4	232
2018	Corporate Services and Finances Branch	0	15

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Environment and Climate Change Canada	5	232

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Environment and Climate Change Canada	18	233

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Environment and Climate Change Canada	20	233

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Environment and Climate Change Canada	11	233

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Environment and Climate Change Canada	4	233

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Environment and Climate Change Canada	29	233
2018	Corporate Services and Finances Branch	57	15

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Environment and Climate Change Canada	28	233

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Environment and Climate Change Canada	2	233

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Environment and Climate Change Canada	8	233

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Environment and Climate Change Canada	17	233
2018	Corporate Services and Finances Branch	40	15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Environment and Climate Change Canada	0	233
2018	Corporate Services and Finances Branch	0	15

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Environment and Climate Change Canada	12	233

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	(%)	Total responses
2018	Public Service	0	11783
2018	Corporate Services and Finances Branch	0	15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Environment and Climate Change Canada	20	233

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Environment and Climate Change Canada	33	233
2018	Corporate Services and Finances Branch	37	15

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Environment and Climate Change Canada	17	233

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Environment and Climate Change Canada	5	233
2018	Corporate Services and Finances Branch	0	15

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Environment and Climate Change Canada	16	233

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Environment and Climate Change Canada	4	233

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Environment and Climate Change Canada	4	233

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Environment and Climate Change Canada	4	233
2018	Corporate Services and Finances Branch	0	15

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Environment and Climate Change Canada	5	233

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Environment and Climate Change Canada	48	233
2018	Corporate Services and Finances Branch	54	15

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Environment and Climate Change Canada	5	223

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Environment and Climate Change Canada	21	223

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Environment and Climate Change Canada	3	223
2018	Corporate Services and Finances Branch	0	13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Corporate Services and Finances Branch	0	13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Corporate Services and Finances Branch	0	13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Environment and Climate Change Canada	4	223

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Environment and Climate Change Canada	9	223

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Environment and Climate Change Canada	10	223

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Environment and Climate Change Canada	11	223

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Environment and Climate Change Canada	27	223

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Environment and Climate Change Canada	11	223

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Environment and Climate Change Canada	42	223
2018	Corporate Services and Finances Branch	47	13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Environment and Climate Change Canada	2	223

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Environment and Climate Change Canada	64	223
2018	Corporate Services and Finances Branch	65	13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Environment and Climate Change Canada	3	223
2018	Corporate Services and Finances Branch	0	13

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Environment and Climate Change Canada	11	223

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Environment and Climate Change Canada	15	16	21	3	2	36	7	54	8	4396
2018	Corporate Services and Finances Branch	22	17	21	2	1	30	7	61	6	447
2018	Procurement, Account & Control Directorate	18	22	21	1	1	27	8	63	4	63

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Environment and Climate Change Canada	28	34	19	3	2	12	1	72	6	4392
2018	Corporate Services and Finances Branch	32	31	19	2	1	13	1	74	4	449
2018	Procurement, Account & Control Directorate	29	30	19	4	0	16	1	72	5	63

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	1	46	32	161369
2018	Environment and Climate Change Canada	15	25	24	15	20	1	41	35	4407
2018	Corporate Services and Finances Branch	22	26	22	13	14	2	49	28	449
2018	Procurement, Account & Control Directorate	28	19	28	13	12	1	47	25	63

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Environment and Climate Change Canada	12	27	30	19	11	0	39	30	4393
2018	Corporate Services and Finances Branch	17	28	29	17	8	0	45	26	448
2018	Procurement, Account & Control Directorate	18	30	24	16	12	0	47	28	63

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	2	55	21	160603
2018	Environment and Climate Change Canada	19	32	25	14	8	1	52	22	4386
2018	Corporate Services and Finances Branch	21	33	22	15	8	1	55	23	445
2018	Procurement, Account & Control Directorate	23	33	19	17	8	0	56	25	63

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Environment and Climate Change Canada	15	23	26	19	15	0	1	39	34	4381
2018	Corporate Services and Finances Branch	18	25	27	17	12	0	0	44	29	447
2018	Procurement, Account & Control Directorate	19	24	25	20	12	0	0	43	32	63

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	6	75	11	160698
2018	Environment and Climate Change Canada	38	28	16	8	5	4	70	14	4390
2018	Corporate Services and Finances Branch	52	22	12	4	3	6	80	7	446
2018	Procurement, Account & Control Directorate	55	18	13	0	4	10	81	4	63

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	0	1	58	20	161068
2018	Environment and Climate Change Canada	24	30	24	12	9	0	1	55	21	4404
2018	Corporate Services and Finances Branch	31	35	20	7	6	0	1	67	13	449
2018	Procurement, Account & Control Directorate	22	39	18	8	11	1	1	62	20	63

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Environment and Climate Change Canada	22	36	26	10	5	0	1	58	16	4379
2018	Corporate Services and Finances Branch	27	34	24	9	4	1	1	62	14	441
2018	Procurement, Account & Control Directorate	25	38	19	9	7	2	0	64	16	61

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Environment and Climate Change Canada	18	35	25	14	7	1	1	54	21	4378
2018	Corporate Services and Finances Branch	20	29	27	15	8	0	0	50	23	441
2018	Procurement, Account & Control Directorate	31	24	26	12	7	0	0	56	18	61

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	19	160624
2018	Environment and Climate Change Canada	23	33	24	13	6	1	56	19	4380
2018	Corporate Services and Finances Branch	24	33	23	13	6	0	58	19	442
2018	Procurement, Account & Control Directorate	23	43	24	7	3	0	66	9	61

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	18	160191
2018	Environment and Climate Change Canada	25	33	24	10	6	1	59	16	4360
2018	Corporate Services and Finances Branch	32	31	22	10	4	1	63	15	439
2018	Procurement, Account & Control Directorate	25	51	12	12	0	0	77	12	60

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Environment and Climate Change Canada	50	28	13	5	3	1	79	8	4368
2018	Corporate Services and Finances Branch	60	23	10	4	2	1	84	6	440
2018	Procurement, Account & Control Directorate	60	22	12	4	3	0	81	7	60

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Environment and Climate Change Canada	71	15	5	2	2	1	5	91	4	4374
2018	Corporate Services and Finances Branch	77	13	4	1	1	0	4	94	3	443
2018	Procurement, Account & Control Directorate	78	15	4	1	0	0	1	94	1	61

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Environment and Climate Change Canada	74	12	5	2	3	1	3	89	6	4374
2018	Corporate Services and Finances Branch	77	8	5	2	3	0	4	89	6	444
2018	Procurement, Account & Control Directorate	76	7	4	1	5	1	5	89	7	61

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Environment and Climate Change Canada	55	27	10	4	2	1	84	6	4403
2018	Corporate Services and Finances Branch	59	26	10	3	1	1	86	4	448
2018	Procurement, Account & Control Directorate	53	32	10	1	1	3	87	3	63

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	1	76	12	160500
2018	Environment and Climate Change Canada	54	22	12	5	5	1	77	10	4393
2018	Corporate Services and Finances Branch	56	21	9	6	6	1	78	12	445
2018	Procurement, Account & Control Directorate	49	30	9	5	5	1	80	11	63

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Environment and Climate Change Canada	53	14	6	2	1	23	88	4	4385
2018	Corporate Services and Finances Branch	56	16	6	2	2	18	88	5	446
2018	Procurement, Account & Control Directorate	58	14	11	2	3	12	82	6	62

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	6	86	4	160250
2018	Environment and Climate Change Canada	66	20	7	2	1	5	90	3	4377
2018	Corporate Services and Finances Branch	67	19	6	2	1	5	91	3	439
2018	Procurement, Account & Control Directorate	56	21	15	0	4	4	80	4	60

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	4	83	10	160852
2018	Environment and Climate Change Canada	69	15	6	3	3	3	87	7	4395
2018	Corporate Services and Finances Branch	69	18	5	2	3	3	90	5	447
2018	Procurement, Account & Control Directorate	76	14	0	1	5	4	93	7	63

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Environment and Climate Change Canada	45	30	16	4	2	2	77	6	4397
2018	Corporate Services and Finances Branch	50	26	14	4	3	2	78	7	447
2018	Procurement, Account & Control Directorate	49	25	18	4	2	3	75	7	63

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Environment and Climate Change Canada	10	33	38	14	4	43	19	4400
2018	Corporate Services and Finances Branch	14	35	33	14	4	50	17	450
2018	Procurement, Account & Control Directorate	13	38	30	16	3	51	19	63

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	32	30	159815
2018	Environment and Climate Change Canada	8	20	39	24	9	33	28	4374
2018	Corporate Services and Finances Branch	7	18	40	26	10	35	24	448
2018	Procurement, Account & Control Directorate	12	12	38	33	5	39	24	63

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Environment and Climate Change Canada	31	45	14	6	2	3	78	8	4405
2018	Corporate Services and Finances Branch	44	38	12	3	1	2	84	4	450
2018	Procurement, Account & Control Directorate	45	36	10	6	0	2	83	7	63

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Environment and Climate Change Canada	25	38	18	12	5	2	64	18	4404
2018	Corporate Services and Finances Branch	30	37	17	10	5	1	68	14	450
2018	Procurement, Account & Control Directorate	35	31	18	9	5	2	67	15	63

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Environment and Climate Change Canada	21	26	23	14	13	2	1	22	78	4409
2018	Corporate Services and Finances Branch	30	28	21	9	11	2	1	30	70	452
2018	Procurement, Account & Control Directorate	25	38	15	10	8	3	0	26	74	63

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Environment and Climate Change Canada	19	3321
2018	Corporate Services and Finances Branch	17	308
2018	Procurement, Account & Control Directorate	14	45

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Environment and Climate Change Canada	38	3321
2018	Corporate Services and Finances Branch	33	308
2018	Procurement, Account & Control Directorate	26	45

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Environment and Climate Change Canada	26	3321
2018	Corporate Services and Finances Branch	18	308
2018	Procurement, Account & Control Directorate	12	45

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Environment and Climate Change Canada	43	3321
2018	Corporate Services and Finances Branch	42	308
2018	Procurement, Account & Control Directorate	38	45

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Environment and Climate Change Canada	8	3321
2018	Corporate Services and Finances Branch	6	308
2018	Procurement, Account & Control Directorate	11	45

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Environment and Climate Change Canada	39	3321
2018	Corporate Services and Finances Branch	30	308
2018	Procurement, Account & Control Directorate	36	45

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Environment and Climate Change Canada	35	3321
2018	Corporate Services and Finances Branch	35	308
2018	Procurement, Account & Control Directorate	41	45

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Environment and Climate Change Canada	3	37	20	12	5	22	3224
2018	Corporate Services and Finances Branch	6	44	19	12	2	18	293
2018	Procurement, Account & Control Directorate	8	46	22	2	2	20	43

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Environment and Climate Change Canada	29	71	3301
2018	Corporate Services and Finances Branch	41	59	307
2018	Procurement, Account & Control Directorate	47	53	45

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Environment and Climate Change Canada	9	21	18	22	24	2	5	31	50	3314
2018	Corporate Services and Finances Branch	14	23	18	20	17	2	7	40	40	307
2018	Procurement, Account & Control Directorate	13	28	17	18	21	2	2	42	41	45

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Environment and Climate Change Canada	3	10	15	21	46	2	4	13	71	3314
2018	Corporate Services and Finances Branch	6	12	15	19	42	1	6	19	66	306
2018	Procurement, Account & Control Directorate	6	8	10	20	55	0	2	14	76	44

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Environment and Climate Change Canada	39	19	13	9	9	1	9	65	21	4397
2018	Corporate Services and Finances Branch	42	19	11	11	8	1	8	67	21	448
2018	Procurement, Account & Control Directorate	49	18	8	11	10	0	4	70	22	63

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Procurement, Account & Control Directorate

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment