2018 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 41 10 10 3 0 1 75 14 1119
2018 3 to 10 years in current department or agency 29 45 10 11 5 0 0 74 16 1088
2018 11 to 20 years in current department or agency 29 46 10 10 5 0 0 76 14 840
2018 More than 20 years in current department or agency 34 47 11 5 2 0 1 81 7 332
2017 Less than 3 years in current department or agency 34 38 12 10 5 1 1 73 15 1009
2017 3 to 10 years in current department or agency 33 37 12 12 6 0 0 70 17 1206
2017 11 to 20 years in current department or agency 32 41 9 11 6 0 1 74 17 891
2017 More than 20 years in current department or agency 35 37 13 8 6 0 0 73 15 394
2014 Less than 3 years in current department or agency 37 37 10 9 5 1 1 76 14 550
2014 3 to 10 years in current department or agency 34 39 11 10 5 0 1 73 16 1593
2014 11 to 20 years in current department or agency 31 40 12 12 5 0 0 71 17 921
2014 More than 20 years in current department or agency 32 40 14 10 4 0 0 73 13 444

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 37 13 7 3 0 0 76 11 1121
2018 3 to 10 years in current department or agency 37 39 12 8 4 0 0 76 12 1086
2018 11 to 20 years in current department or agency 41 38 10 8 3 0 0 79 11 839
2018 More than 20 years in current department or agency 40 40 12 6 2 0 0 80 8 330
2017 Less than 3 years in current department or agency 37 39 13 7 4 0 0 76 11 1006
2017 3 to 10 years in current department or agency 37 39 12 7 4 0 0 77 11 1206
2017 11 to 20 years in current department or agency 40 41 11 6 3 0 0 80 9 891
2017 More than 20 years in current department or agency 40 38 14 4 4 0 1 78 8 394
2014 Less than 3 years in current department or agency 37 38 12 7 5 0 0 75 13 550
2014 3 to 10 years in current department or agency 36 40 12 8 4 0 0 76 11 1594
2014 11 to 20 years in current department or agency 36 41 13 6 4 0 0 77 10 920
2014 More than 20 years in current department or agency 38 40 12 7 2 0 0 79 10 444

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 37 8 7 3 0 0 82 9 1114
2018 3 to 10 years in current department or agency 42 38 8 7 4 0 0 81 11 1075
2018 11 to 20 years in current department or agency 46 40 5 6 3 0 0 87 8 832
2018 More than 20 years in current department or agency 50 36 8 4 3 0 0 86 6 330
2017 Less than 3 years in current department or agency 40 41 9 7 2 0 0 82 9 1003
2017 3 to 10 years in current department or agency 44 38 8 6 4 0 0 82 10 1206
2017 11 to 20 years in current department or agency 49 37 7 4 3 0 0 86 7 890
2017 More than 20 years in current department or agency 48 35 8 5 4 0 0 83 8 394
2014 Less than 3 years in current department or agency 41 38 7 10 4 0 0 79 14 549
2014 3 to 10 years in current department or agency 42 39 10 6 3 0 0 81 9 1589
2014 11 to 20 years in current department or agency 45 37 8 6 3 0 0 82 10 919
2014 More than 20 years in current department or agency 44 39 10 4 3 0 0 83 7 444

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 27 8 7 3 1 1 82 10 1122
2018 3 to 10 years in current department or agency 43 33 10 9 4 0 0 76 14 1085
2018 11 to 20 years in current department or agency 47 30 10 8 4 0 0 77 12 840
2018 More than 20 years in current department or agency 50 31 8 6 4 0 1 82 10 326
2017 Less than 3 years in current department or agency 53 28 9 5 3 1 1 82 8 1005
2017 3 to 10 years in current department or agency 46 31 9 7 6 0 0 77 14 1206
2017 11 to 20 years in current department or agency 44 33 9 7 6 0 0 78 13 890
2017 More than 20 years in current department or agency 46 32 11 6 4 0 0 78 10 394
2014 Less than 3 years in current department or agency 51 32 8 5 4 0 0 83 9 550
2014 3 to 10 years in current department or agency 45 31 10 9 5 0 0 77 13 1593
2014 11 to 20 years in current department or agency 39 35 12 8 7 0 1 74 14 920
2014 More than 20 years in current department or agency 37 39 11 8 3 0 1 77 11 444

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 42 10 8 3 0 0 79 11 1118
2018 3 to 10 years in current department or agency 31 42 13 9 5 0 0 73 14 1082
2018 11 to 20 years in current department or agency 32 39 14 9 7 0 0 70 15 837
2018 More than 20 years in current department or agency 34 39 14 8 5 0 0 73 13 331
2017 Less than 3 years in current department or agency 34 44 11 8 3 0 0 78 11 1008
2017 3 to 10 years in current department or agency 29 43 13 9 6 0 0 72 15 1206
2017 11 to 20 years in current department or agency 32 43 13 8 4 0 0 75 12 890
2017 More than 20 years in current department or agency 32 42 13 9 5 0 0 74 13 393
2014 Less than 3 years in current department or agency 32 44 10 8 6 0 0 76 14 550
2014 3 to 10 years in current department or agency 27 44 13 10 6 0 0 72 15 1593
2014 11 to 20 years in current department or agency 28 45 13 9 5 0 0 73 14 922
2014 More than 20 years in current department or agency 27 46 15 9 4 0 0 72 13 444

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 13 7 4 1 1 76 10 1119
2018 3 to 10 years in current department or agency 28 32 18 12 10 0 0 60 22 1085
2018 11 to 20 years in current department or agency 26 33 16 13 12 0 0 59 25 837
2018 More than 20 years in current department or agency 28 36 16 13 7 0 1 64 20 331
2017 Less than 3 years in current department or agency 38 38 12 8 3 0 1 77 11 1007
2017 3 to 10 years in current department or agency 25 36 16 13 10 0 0 61 23 1206
2017 11 to 20 years in current department or agency 23 36 18 12 9 0 0 60 22 891
2017 More than 20 years in current department or agency 24 38 16 13 7 0 0 63 21 390
2014 Less than 3 years in current department or agency 33 37 13 10 6 1 0 71 16 550
2014 3 to 10 years in current department or agency 23 35 17 15 9 0 0 59 24 1589
2014 11 to 20 years in current department or agency 21 36 19 14 10 0 0 57 24 921
2014 More than 20 years in current department or agency 22 38 19 13 8 0 0 60 20 444

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 37 14 8 4 0 0 74 12 1121
2018 3 to 10 years in current department or agency 32 40 13 11 5 0 0 72 15 1090
2018 11 to 20 years in current department or agency 34 39 11 12 5 0 0 73 16 839
2018 More than 20 years in current department or agency 35 43 12 7 4 0 0 78 11 332
2017 Less than 3 years in current department or agency 33 41 12 10 3 0 0 74 13 1008
2017 3 to 10 years in current department or agency 31 41 13 10 5 0 0 72 15 1204
2017 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 890
2017 More than 20 years in current department or agency 29 46 11 10 4 0 1 75 14 392

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 38 6 4 1 0 0 89 5 1122
2018 3 to 10 years in current department or agency 47 38 9 4 2 0 0 85 6 1087
2018 11 to 20 years in current department or agency 41 43 10 4 2 0 0 84 6 840
2018 More than 20 years in current department or agency 43 41 11 2 2 0 0 85 5 329
2017 Less than 3 years in current department or agency 47 38 9 5 1 0 0 85 6 1006
2017 3 to 10 years in current department or agency 40 40 10 6 3 0 0 81 9 1203
2017 11 to 20 years in current department or agency 41 39 11 6 3 0 0 80 9 888
2017 More than 20 years in current department or agency 39 42 9 6 4 1 0 81 10 391
2014 Less than 3 years in current department or agency 41 41 10 4 2 1 0 84 7 550
2014 3 to 10 years in current department or agency 37 42 12 6 3 1 0 79 9 1593
2014 11 to 20 years in current department or agency 36 45 11 4 4 1 0 81 8 922
2014 More than 20 years in current department or agency 40 40 10 5 3 1 0 81 8 444

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37 10 6 3 0 0 81 9 1120
2018 3 to 10 years in current department or agency 30 37 14 11 9 0 0 67 20 1083
2018 11 to 20 years in current department or agency 28 36 14 11 11 0 0 64 22 839
2018 More than 20 years in current department or agency 33 35 14 11 8 0 0 68 18 328
2017 Less than 3 years in current department or agency 38 40 12 7 3 0 0 78 10 1008
2017 3 to 10 years in current department or agency 31 34 14 12 9 0 0 65 22 1205
2017 11 to 20 years in current department or agency 26 37 15 11 10 0 0 64 21 890
2017 More than 20 years in current department or agency 27 36 17 12 8 0 0 63 20 392

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 34 12 4 2 0 0 82 6 1120
2018 3 to 10 years in current department or agency 43 38 12 5 3 0 0 81 7 1075
2018 11 to 20 years in current department or agency 46 35 11 5 3 0 0 81 8 832
2018 More than 20 years in current department or agency 56 33 7 2 2 0 0 88 4 326
2017 Less than 3 years in current department or agency 47 35 12 4 2 0 0 83 5 1005
2017 3 to 10 years in current department or agency 45 38 10 4 2 0 0 84 6 1204
2017 11 to 20 years in current department or agency 48 36 10 4 3 0 0 83 6 886
2017 More than 20 years in current department or agency 54 30 10 4 2 0 0 84 6 393
2014 Less than 3 years in current department or agency 58 30 8 3 1 0 0 88 4 550
2014 3 to 10 years in current department or agency 51 33 10 3 2 0 0 85 5 1590
2014 11 to 20 years in current department or agency 54 31 10 3 1 0 0 85 5 921
2014 More than 20 years in current department or agency 58 31 7 3 1 0 0 89 4 443

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 38 11 8 4 1 1 76 12 1116
2018 3 to 10 years in current department or agency 28 39 14 10 9 0 0 67 19 1080
2018 11 to 20 years in current department or agency 28 38 13 13 9 0 0 65 22 837
2018 More than 20 years in current department or agency 33 39 14 11 4 0 0 72 14 330
2017 Less than 3 years in current department or agency 36 38 13 9 3 1 1 75 12 1003
2017 3 to 10 years in current department or agency 30 38 12 11 9 0 0 68 20 1201
2017 11 to 20 years in current department or agency 27 37 16 12 8 0 0 65 19 887
2017 More than 20 years in current department or agency 29 36 17 11 5 0 1 66 17 394
2014 Less than 3 years in current department or agency 29 44 13 8 4 1 1 75 13 550
2014 3 to 10 years in current department or agency 23 41 14 14 8 0 0 64 22 1593
2014 11 to 20 years in current department or agency 23 40 13 15 9 1 0 64 23 922
2014 More than 20 years in current department or agency 23 40 15 12 9 0 0 64 21 444

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 13 6 4 0 1 77 10 1112
2018 3 to 10 years in current department or agency 32 32 16 11 9 0 0 64 20 1082
2018 11 to 20 years in current department or agency 29 32 17 12 10 0 0 61 22 834
2018 More than 20 years in current department or agency 35 33 16 11 5 0 1 68 16 329
2017 Less than 3 years in current department or agency 42 34 14 7 3 0 0 76 10 1002
2017 3 to 10 years in current department or agency 32 34 13 10 10 0 0 67 20 1203
2017 11 to 20 years in current department or agency 27 35 17 12 9 0 0 62 21 887
2017 More than 20 years in current department or agency 29 36 19 8 7 0 0 65 16 394
2014 Less than 3 years in current department or agency 36 37 13 9 4 1 0 73 14 550
2014 3 to 10 years in current department or agency 27 35 16 13 9 0 0 63 21 1592
2014 11 to 20 years in current department or agency 25 36 15 15 9 0 0 61 24 921
2014 More than 20 years in current department or agency 28 35 16 13 7 0 0 64 20 444

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 12 7 3 0 1 78 10 1120
2018 3 to 10 years in current department or agency 29 38 15 10 8 0 1 68 18 1085
2018 11 to 20 years in current department or agency 28 35 17 12 7 0 0 64 19 834
2018 More than 20 years in current department or agency 33 38 15 9 4 0 1 71 14 327
2017 Less than 3 years in current department or agency 43 39 10 5 3 0 0 82 8 1006
2017 3 to 10 years in current department or agency 32 37 14 10 7 0 1 69 16 1203
2017 11 to 20 years in current department or agency 29 36 18 10 6 0 1 66 16 887
2017 More than 20 years in current department or agency 30 34 19 10 6 0 1 65 16 394
2014 Less than 3 years in current department or agency 38 39 12 7 3 1 1 78 10 550
2014 3 to 10 years in current department or agency 28 40 16 10 5 0 1 69 15 1593
2014 11 to 20 years in current department or agency 25 40 17 12 6 1 0 65 18 921
2014 More than 20 years in current department or agency 28 39 18 8 6 1 0 68 14 443

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 36 11 6 3 0 0 80 9 1124
2018 3 to 10 years in current department or agency 36 39 15 6 4 0 0 75 10 1086
2018 11 to 20 years in current department or agency 37 39 12 8 4 0 0 76 12 840
2018 More than 20 years in current department or agency 43 33 16 6 2 0 0 76 9 330
2017 Less than 3 years in current department or agency 43 39 10 4 3 0 0 82 7 1005
2017 3 to 10 years in current department or agency 37 40 12 8 3 0 0 77 11 1204
2017 11 to 20 years in current department or agency 39 38 12 7 4 0 0 77 11 888
2017 More than 20 years in current department or agency 37 39 14 7 3 0 0 76 11 394
2014 Less than 3 years in current department or agency 44 37 9 6 4 0 0 81 9 550
2014 3 to 10 years in current department or agency 35 42 12 7 4 0 0 78 10 1593
2014 11 to 20 years in current department or agency 36 40 13 6 4 1 0 77 10 922
2014 More than 20 years in current department or agency 37 44 10 7 3 0 0 81 10 444

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 30 13 7 4 0 1 77 11 1125
2018 3 to 10 years in current department or agency 35 32 19 9 4 0 0 68 13 1086
2018 11 to 20 years in current department or agency 34 31 19 10 6 0 0 65 16 841
2018 More than 20 years in current department or agency 36 31 17 8 6 0 0 68 15 332
2017 Less than 3 years in current department or agency 46 34 12 5 2 0 0 81 6 1009
2017 3 to 10 years in current department or agency 37 34 16 8 3 0 1 72 12 1206
2017 11 to 20 years in current department or agency 34 35 18 9 3 0 1 70 12 892
2017 More than 20 years in current department or agency 33 35 18 7 4 1 1 70 11 393
2014 Less than 3 years in current department or agency 44 34 14 5 2 0 1 78 7 550
2014 3 to 10 years in current department or agency 38 37 16 6 3 0 0 75 9 1593
2014 11 to 20 years in current department or agency 33 37 19 7 3 0 1 70 11 921
2014 More than 20 years in current department or agency 32 40 17 7 3 0 0 72 10 444

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 19 32 23 13 2 2 38 29 1123
2018 3 to 10 years in current department or agency 11 23 39 19 6 0 1 26 35 1084
2018 11 to 20 years in current department or agency 10 27 39 17 7 0 0 24 37 842
2018 More than 20 years in current department or agency 8 24 39 23 5 0 2 28 32 329
2017 Less than 3 years in current department or agency 7 16 34 21 15 2 4 39 24 1007
2017 3 to 10 years in current department or agency 10 24 36 19 9 1 2 29 35 1200
2017 11 to 20 years in current department or agency 11 25 37 17 7 0 2 25 37 887
2017 More than 20 years in current department or agency 11 22 37 17 8 0 4 27 35 391
2014 Less than 3 years in current department or agency 6 20 34 24 10 3 3 37 27 549
2014 3 to 10 years in current department or agency 8 26 38 19 8 1 2 27 34 1590
2014 11 to 20 years in current department or agency 10 28 42 13 5 1 2 19 39 922
2014 More than 20 years in current department or agency 9 27 38 18 6 0 2 24 37 443

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 11 23 30 24 4 3 57 18 1122
2018 3 to 10 years in current department or agency 9 16 28 31 14 2 1 46 25 1084
2018 11 to 20 years in current department or agency 9 17 30 27 15 1 1 43 27 834
2018 More than 20 years in current department or agency 8 19 26 29 11 2 4 43 29 327
2017 Less than 3 years in current department or agency 5 10 21 27 26 6 6 60 17 1004
2017 3 to 10 years in current department or agency 9 15 26 27 17 2 4 47 26 1201
2017 11 to 20 years in current department or agency 8 17 28 26 16 2 3 44 26 884
2017 More than 20 years in current department or agency 8 20 25 26 13 1 6 42 30 390
2014 Less than 3 years in current department or agency 4 9 19 34 23 5 5 64 15 548
2014 3 to 10 years in current department or agency 6 15 27 30 17 3 3 50 22 1588
2014 11 to 20 years in current department or agency 7 21 30 26 12 2 3 39 29 920
2014 More than 20 years in current department or agency 8 19 32 26 11 1 4 39 28 443

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 17 31 20 14 3 3 36 31 1119
2018 3 to 10 years in current department or agency 16 22 34 18 7 1 1 26 40 1084
2018 11 to 20 years in current department or agency 19 24 28 17 9 1 2 27 44 842
2018 More than 20 years in current department or agency 16 25 32 17 6 1 3 24 43 329
2017 Less than 3 years in current department or agency 12 20 29 17 14 4 5 34 34 1005
2017 3 to 10 years in current department or agency 17 22 30 17 9 1 3 28 41 1202
2017 11 to 20 years in current department or agency 19 25 28 15 9 1 4 25 46 886
2017 More than 20 years in current department or agency 17 30 26 16 6 2 4 23 50 389
2014 Less than 3 years in current department or agency 14 20 29 17 13 3 4 32 37 549
2014 3 to 10 years in current department or agency 19 24 28 16 8 2 3 25 46 1590
2014 11 to 20 years in current department or agency 24 27 26 13 6 2 2 20 54 917
2014 More than 20 years in current department or agency 22 33 26 10 5 1 3 16 57 443

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 26 29 21 2 2 52 22 1117
2018 3 to 10 years in current department or agency 9 18 33 28 11 0 1 40 27 1080
2018 11 to 20 years in current department or agency 11 19 35 24 9 0 1 34 31 837
2018 More than 20 years in current department or agency 8 16 41 24 9 0 2 34 25 326
2017 Less than 3 years in current department or agency 5 11 24 30 24 2 3 57 17 1004
2017 3 to 10 years in current department or agency 10 16 31 28 14 1 2 42 26 1198
2017 11 to 20 years in current department or agency 9 18 35 24 11 1 2 36 28 886
2017 More than 20 years in current department or agency 10 16 35 24 11 1 4 36 27 386
2014 Less than 3 years in current department or agency 5 13 28 29 19 3 3 51 19 549
2014 3 to 10 years in current department or agency 7 17 35 26 12 1 2 39 25 1587
2014 11 to 20 years in current department or agency 10 18 39 23 8 1 1 32 28 920
2014 More than 20 years in current department or agency 8 22 34 25 7 1 3 34 30 440

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 14 25 24 20 4 4 48 25 1122
2018 3 to 10 years in current department or agency 18 22 30 20 9 0 1 29 41 1085
2018 11 to 20 years in current department or agency 20 26 31 13 7 0 2 21 47 840
2018 More than 20 years in current department or agency 16 27 33 14 6 0 4 21 45 331
2017 Less than 3 years in current department or agency 7 13 23 22 25 3 7 52 22 1004
2017 3 to 10 years in current department or agency 17 23 28 18 11 1 3 30 41 1202
2017 11 to 20 years in current department or agency 17 26 29 16 9 0 3 26 44 888
2017 More than 20 years in current department or agency 17 25 31 15 9 1 3 24 44 389
2014 Less than 3 years in current department or agency 10 13 25 23 18 5 6 46 26 549
2014 3 to 10 years in current department or agency 13 24 32 16 10 1 3 28 39 1590
2014 11 to 20 years in current department or agency 20 25 31 15 7 1 1 23 45 917
2014 More than 20 years in current department or agency 15 33 29 14 6 0 4 20 50 442

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 16 23 23 20 6 4 47 28 1117
2018 3 to 10 years in current department or agency 13 19 27 24 13 2 2 39 33 1084
2018 11 to 20 years in current department or agency 11 19 26 23 17 2 2 41 32 836
2018 More than 20 years in current department or agency 12 21 28 21 12 1 4 35 35 328
2017 Less than 3 years in current department or agency 8 12 23 22 22 7 7 51 22 1008
2017 3 to 10 years in current department or agency 13 17 25 23 17 2 4 42 31 1203
2017 11 to 20 years in current department or agency 11 16 24 24 19 2 5 46 29 884
2017 More than 20 years in current department or agency 14 18 26 25 11 1 5 38 34 391
2014 Less than 3 years in current department or agency 5 7 20 31 25 7 6 64 13 548
2014 3 to 10 years in current department or agency 6 12 24 30 21 2 5 55 19 1588
2014 11 to 20 years in current department or agency 6 13 24 31 19 2 4 53 21 917
2014 More than 20 years in current department or agency 7 17 27 27 13 2 5 44 27 442

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 17 29 21 17 4 3 41 28 1120
2018 3 to 10 years in current department or agency 14 21 35 21 7 1 1 29 36 1087
2018 11 to 20 years in current department or agency 13 23 36 18 7 1 1 25 38 842
2018 More than 20 years in current department or agency 17 24 34 17 6 1 2 23 42 329
2017 Less than 3 years in current department or agency 9 14 30 21 17 5 5 41 25 1004
2017 3 to 10 years in current department or agency 14 20 32 18 10 2 3 29 37 1204
2017 11 to 20 years in current department or agency 14 21 34 16 9 2 3 27 37 887
2017 More than 20 years in current department or agency 14 25 37 13 6 2 3 20 41 390
2014 Less than 3 years in current department or agency 14 19 26 21 13 4 4 36 36 547
2014 3 to 10 years in current department or agency 13 21 34 16 10 3 3 28 37 1590
2014 11 to 20 years in current department or agency 17 23 33 14 7 3 2 23 43 920
2014 More than 20 years in current department or agency 18 32 28 12 5 2 3 18 53 444
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 29 15 8 4 8 5 69 13 1115
2018 3 to 10 years in current department or agency 24 33 16 10 9 5 3 62 21 1083
2018 11 to 20 years in current department or agency 23 30 20 10 7 7 3 59 19 835
2018 More than 20 years in current department or agency 22 33 21 8 8 7 2 60 17 330
2017 Less than 3 years in current department or agency 35 28 10 7 4 8 9 74 13 1009
2017 3 to 10 years in current department or agency 28 32 14 10 8 4 5 65 20 1206
2017 11 to 20 years in current department or agency 27 32 16 10 7 5 4 64 18 891
2017 More than 20 years in current department or agency 26 35 17 8 7 4 4 66 16 392
2014 Less than 3 years in current department or agency 38 25 14 5 3 10 5 74 10 550
2014 3 to 10 years in current department or agency 30 32 14 9 6 5 4 68 16 1591
2014 11 to 20 years in current department or agency 27 33 18 8 7 5 3 64 16 918
2014 More than 20 years in current department or agency 27 38 16 7 4 4 3 70 13 444

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 28 7 7 4 1 0 81 12 1110
2018 3 to 10 years in current department or agency 40 31 10 10 8 1 0 72 18 1083
2018 11 to 20 years in current department or agency 41 33 9 9 7 1 0 75 16 834
2018 More than 20 years in current department or agency 44 33 9 9 4 1 1 78 13 331
2017 Less than 3 years in current department or agency 56 27 7 7 3 1 0 84 10 1006
2017 3 to 10 years in current department or agency 44 31 8 9 8 1 0 75 17 1205
2017 11 to 20 years in current department or agency 44 30 9 8 7 1 0 75 15 891
2017 More than 20 years in current department or agency 41 35 10 7 6 1 0 77 13 391
2014 Less than 3 years in current department or agency 55 27 6 7 3 2 0 83 10 550
2014 3 to 10 years in current department or agency 44 31 9 9 6 1 0 75 15 1593
2014 11 to 20 years in current department or agency 41 31 9 10 7 1 1 73 17 921
2014 More than 20 years in current department or agency 45 32 9 9 4 1 0 78 13 444

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 22 18 13 7 19 4 51 25 1110
2018 3 to 10 years in current department or agency 13 25 18 15 14 12 2 44 34 1085
2018 11 to 20 years in current department or agency 12 23 21 14 12 15 2 43 32 836
2018 More than 20 years in current department or agency 13 30 23 13 7 13 2 50 23 331
2017 Less than 3 years in current department or agency 17 19 15 10 6 28 5 54 24 1005
2017 3 to 10 years in current department or agency 14 22 19 16 12 15 3 44 33 1204
2017 11 to 20 years in current department or agency 12 23 20 14 12 17 3 43 31 889
2017 More than 20 years in current department or agency 11 28 24 14 8 10 4 46 26 393
2014 Less than 3 years in current department or agency 18 21 18 9 7 24 4 53 22 549
2014 3 to 10 years in current department or agency 13 21 19 16 12 16 3 41 35 1591
2014 11 to 20 years in current department or agency 10 25 20 19 11 12 2 41 35 920
2014 More than 20 years in current department or agency 12 26 26 13 9 12 2 44 26 444

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 29 5 5 1 0 0 89 6 1114
2018 3 to 10 years in current department or agency 46 35 7 8 3 0 0 81 11 1081
2018 11 to 20 years in current department or agency 48 35 7 5 4 1 0 84 9 837
2018 More than 20 years in current department or agency 51 33 7 6 3 0 0 84 9 330
2017 Less than 3 years in current department or agency 58 30 6 3 2 0 0 89 6 1008
2017 3 to 10 years in current department or agency 45 36 9 7 3 0 0 82 10 1203
2017 11 to 20 years in current department or agency 43 38 9 7 3 1 0 81 10 888
2017 More than 20 years in current department or agency 44 37 10 6 3 0 0 81 9 393
2014 Less than 3 years in current department or agency 57 33 4 4 2 1 0 90 6 549
2014 3 to 10 years in current department or agency 45 38 8 5 2 0 0 84 8 1592
2014 11 to 20 years in current department or agency 38 43 10 5 3 0 0 81 8 921
2014 More than 20 years in current department or agency 43 41 7 7 2 0 0 84 9 443

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 33 9 3 1 1 1 87 4 1115
2018 3 to 10 years in current department or agency 39 38 13 6 4 1 0 78 9 1085
2018 11 to 20 years in current department or agency 38 38 13 6 3 1 0 78 9 837
2018 More than 20 years in current department or agency 41 40 10 5 3 1 0 82 8 330
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 32 8 6 3 1 1 83 9 1119
2018 3 to 10 years in current department or agency 41 33 12 9 5 0 0 74 14 1073
2018 11 to 20 years in current department or agency 42 34 11 7 5 0 0 77 12 842
2018 More than 20 years in current department or agency 44 31 12 7 4 1 1 76 12 327
2017 Less than 3 years in current department or agency 45 34 11 6 3 0 1 80 10 1007
2017 3 to 10 years in current department or agency 40 35 12 7 5 0 0 76 12 1207
2017 11 to 20 years in current department or agency 40 35 12 7 5 0 0 76 12 891
2017 More than 20 years in current department or agency 38 36 14 6 4 0 1 75 11 393
2014 Less than 3 years in current department or agency 44 35 10 7 2 1 0 81 9 550
2014 3 to 10 years in current department or agency 40 37 11 7 5 0 0 77 12 1594
2014 11 to 20 years in current department or agency 35 39 13 8 5 1 0 75 13 922
2014 More than 20 years in current department or agency 37 41 11 6 4 0 0 78 10 444

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 8 3 2 1 1 86 5 1117
2018 3 to 10 years in current department or agency 48 28 11 7 5 1 0 77 12 1071
2018 11 to 20 years in current department or agency 52 25 12 6 4 1 0 78 10 838
2018 More than 20 years in current department or agency 50 28 9 8 2 1 1 80 10 327
2017 Less than 3 years in current department or agency 57 27 8 3 3 1 1 86 6 1007
2017 3 to 10 years in current department or agency 48 29 10 6 4 1 1 79 11 1207
2017 11 to 20 years in current department or agency 48 29 11 6 4 2 0 78 10 888
2017 More than 20 years in current department or agency 44 34 13 5 3 1 1 79 8 393
2014 Less than 3 years in current department or agency 56 26 10 2 2 3 1 86 5 550
2014 3 to 10 years in current department or agency 48 29 11 6 5 2 0 79 10 1593
2014 11 to 20 years in current department or agency 42 33 12 6 4 2 1 78 10 921
2014 More than 20 years in current department or agency 44 35 12 5 3 1 0 80 8 444

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 29 8 4 3 1 1 84 8 1113
2018 3 to 10 years in current department or agency 44 33 10 8 5 1 0 77 13 1075
2018 11 to 20 years in current department or agency 47 31 10 8 4 0 0 78 12 837
2018 More than 20 years in current department or agency 45 36 9 6 3 1 1 82 9 329
2017 Less than 3 years in current department or agency 53 28 8 6 3 1 1 83 9 1007
2017 3 to 10 years in current department or agency 46 31 9 8 4 1 0 78 12 1200
2017 11 to 20 years in current department or agency 46 31 11 7 4 0 0 78 11 890
2017 More than 20 years in current department or agency 43 37 10 5 5 0 0 80 10 393
2014 Less than 3 years in current department or agency 52 29 9 5 3 1 0 83 8 550
2014 3 to 10 years in current department or agency 45 33 8 8 5 0 0 79 13 1593
2014 11 to 20 years in current department or agency 40 36 11 8 5 0 0 76 13 920
2014 More than 20 years in current department or agency 42 38 9 5 5 0 0 81 10 443

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 21 7 2 2 1 0 89 4 1117
2018 3 to 10 years in current department or agency 55 25 9 5 5 1 0 81 10 1068
2018 11 to 20 years in current department or agency 58 23 10 3 5 1 0 82 8 840
2018 More than 20 years in current department or agency 56 25 12 4 3 1 0 81 7 325
2017 Less than 3 years in current department or agency 65 23 5 3 2 1 0 90 5 1006
2017 3 to 10 years in current department or agency 57 23 8 6 4 2 0 82 10 1204
2017 11 to 20 years in current department or agency 56 24 9 3 6 1 0 81 9 891
2017 More than 20 years in current department or agency 55 26 11 4 4 1 0 81 8 393

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 24 7 5 3 1 0 85 8 1117
2018 3 to 10 years in current department or agency 48 29 11 6 6 0 0 77 11 1077
2018 11 to 20 years in current department or agency 52 26 9 7 5 0 0 79 12 838
2018 More than 20 years in current department or agency 51 27 11 6 3 0 0 79 10 328
2017 Less than 3 years in current department or agency 58 26 7 4 4 0 1 85 8 1005
2017 3 to 10 years in current department or agency 51 27 10 5 6 0 0 79 11 1201
2017 11 to 20 years in current department or agency 54 26 10 6 5 0 0 79 11 891
2017 More than 20 years in current department or agency 53 27 11 4 4 0 0 81 8 393
2014 Less than 3 years in current department or agency 58 28 6 5 4 0 0 86 8 550
2014 3 to 10 years in current department or agency 51 28 9 6 5 0 0 80 11 1592
2014 11 to 20 years in current department or agency 46 32 10 6 5 1 0 79 11 922
2014 More than 20 years in current department or agency 51 31 9 5 3 0 0 83 8 444
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 34 19 7 2 4 8 69 10 188
2018 3 to 10 years in current department or agency 30 36 16 7 5 3 5 70 12 289
2018 11 to 20 years in current department or agency 27 34 18 7 3 3 7 68 11 266
2018 More than 20 years in current department or agency 29 39 16 3 6 2 5 73 10 107
2017 Less than 3 years in current department or agency 29 30 13 9 3 8 8 70 14 180
2017 3 to 10 years in current department or agency 30 34 12 9 5 2 8 71 16 290
2017 11 to 20 years in current department or agency 25 40 13 9 4 2 6 71 15 256
2017 More than 20 years in current department or agency 29 39 18 4 5 1 4 72 10 134
2014 Less than 3 years in current department or agency 35 40 6 8 4 2 6 81 13 100
2014 3 to 10 years in current department or agency 31 34 12 8 5 4 6 72 15 348
2014 11 to 20 years in current department or agency 27 36 18 5 4 3 7 70 10 268
2014 More than 20 years in current department or agency 31 31 16 10 4 4 4 68 15 120

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31 10 4 3 7 0 81 8 1123
2018 3 to 10 years in current department or agency 29 30 17 9 9 5 0 63 19 1088
2018 11 to 20 years in current department or agency 25 31 18 11 8 7 0 60 21 844
2018 More than 20 years in current department or agency 25 29 23 9 5 8 0 59 15 331
2017 Less than 3 years in current department or agency 43 30 10 4 3 9 1 81 8 1006
2017 3 to 10 years in current department or agency 25 33 17 9 8 8 0 63 19 1205
2017 11 to 20 years in current department or agency 23 33 19 10 9 7 0 60 20 892
2017 More than 20 years in current department or agency 24 32 21 7 8 7 0 60 17 393
2014 Less than 3 years in current department or agency 41 29 11 4 2 12 1 79 8 549
2014 3 to 10 years in current department or agency 27 35 14 9 5 10 0 69 16 1592
2014 11 to 20 years in current department or agency 21 36 18 8 7 9 0 63 17 921
2014 More than 20 years in current department or agency 20 38 21 8 5 9 0 63 14 444

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 11 5 5 3 1 78 10 1119
2018 3 to 10 years in current department or agency 25 32 17 14 11 2 0 57 25 1088
2018 11 to 20 years in current department or agency 20 30 21 15 12 1 0 51 28 844
2018 More than 20 years in current department or agency 20 33 21 15 8 2 0 55 24 331
2017 Less than 3 years in current department or agency 42 32 12 6 3 4 1 78 9 1007
2017 3 to 10 years in current department or agency 24 31 19 12 11 2 0 57 23 1205
2017 11 to 20 years in current department or agency 18 33 25 13 10 1 0 51 24 890
2017 More than 20 years in current department or agency 20 32 24 12 10 2 0 53 23 392
2014 Less than 3 years in current department or agency 39 34 13 6 3 6 0 77 9 549
2014 3 to 10 years in current department or agency 24 35 17 14 7 3 0 61 21 1593
2014 11 to 20 years in current department or agency 18 36 20 15 9 1 0 55 25 921
2014 More than 20 years in current department or agency 18 36 25 11 8 2 0 55 19 443

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 33 17 7 5 6 0 69 13 1118
2018 3 to 10 years in current department or agency 17 31 19 17 12 4 0 50 30 1085
2018 11 to 20 years in current department or agency 14 26 24 18 14 4 0 42 33 844
2018 More than 20 years in current department or agency 13 31 20 20 11 5 0 46 33 331
2017 Less than 3 years in current department or agency 30 31 15 9 5 10 1 68 15 1003
2017 3 to 10 years in current department or agency 16 31 20 16 12 5 0 50 29 1203
2017 11 to 20 years in current department or agency 12 29 26 19 10 4 0 43 30 892
2017 More than 20 years in current department or agency 14 29 24 17 10 6 1 46 29 392
2014 Less than 3 years in current department or agency 27 34 17 9 3 9 0 68 14 549
2014 3 to 10 years in current department or agency 16 33 19 17 9 6 0 53 27 1591
2014 11 to 20 years in current department or agency 12 32 23 17 11 5 0 46 30 920
2014 More than 20 years in current department or agency 12 30 29 17 8 4 0 44 26 444

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 35 16 11 7 3 0 65 19 1122
2018 3 to 10 years in current department or agency 14 33 19 18 14 2 0 48 33 1088
2018 11 to 20 years in current department or agency 13 30 21 20 15 1 0 43 36 844
2018 More than 20 years in current department or agency 14 36 16 17 13 4 0 52 31 331
2017 Less than 3 years in current department or agency 30 34 14 10 6 5 1 69 17 1006
2017 3 to 10 years in current department or agency 16 32 18 17 13 3 0 50 31 1204
2017 11 to 20 years in current department or agency 13 34 21 17 13 2 0 48 31 888
2017 More than 20 years in current department or agency 15 33 19 18 11 3 0 49 31 391
2014 Less than 3 years in current department or agency 26 39 16 11 3 4 0 68 15 549
2014 3 to 10 years in current department or agency 15 37 18 17 11 2 0 53 28 1592
2014 11 to 20 years in current department or agency 14 37 19 16 12 2 0 52 28 921
2014 More than 20 years in current department or agency 12 40 22 14 7 4 0 55 22 444
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 45 10 8 2 2 0 80 10 1120
2018 3 to 10 years in current department or agency 24 43 18 8 5 1 0 68 14 1083
2018 11 to 20 years in current department or agency 22 43 20 11 4 0 0 65 14 842
2018 More than 20 years in current department or agency 25 41 19 11 3 0 1 66 15 331
2017 Less than 3 years in current department or agency 38 43 10 5 2 2 0 83 7 1008
2017 3 to 10 years in current department or agency 25 42 17 10 5 1 0 68 15 1205
2017 11 to 20 years in current department or agency 25 44 17 9 4 1 0 70 12 891
2017 More than 20 years in current department or agency 23 42 19 9 5 1 0 66 15 392
2014 Less than 3 years in current department or agency 32 42 15 6 2 2 0 76 9 550
2014 3 to 10 years in current department or agency 26 44 17 9 3 2 0 70 12 1594
2014 11 to 20 years in current department or agency 23 43 19 9 4 2 0 67 13 921
2014 More than 20 years in current department or agency 19 46 19 10 3 3 0 67 13 444

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 34 13 9 4 5 1 73 14 1119
2018 3 to 10 years in current department or agency 28 37 16 10 6 2 1 67 17 1085
2018 11 to 20 years in current department or agency 26 34 15 12 7 4 1 64 21 841
2018 More than 20 years in current department or agency 26 44 13 7 5 3 1 74 12 332
2017 Less than 3 years in current department or agency 37 32 11 9 4 6 1 74 14 1004
2017 3 to 10 years in current department or agency 31 36 13 9 6 4 1 71 16 1206
2017 11 to 20 years in current department or agency 29 36 13 11 7 3 1 68 18 892
2017 More than 20 years in current department or agency 26 43 15 6 4 4 1 73 11 391
2014 Less than 3 years in current department or agency 40 35 10 5 3 4 2 80 9 548
2014 3 to 10 years in current department or agency 35 37 12 8 4 3 1 75 13 1592
2014 11 to 20 years in current department or agency 30 39 13 8 5 4 1 73 13 921
2014 More than 20 years in current department or agency 28 42 14 6 4 5 1 74 11 444

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 36 13 5 2 4 0 79 7 1117
2018 3 to 10 years in current department or agency 28 39 20 6 6 1 0 68 12 1087
2018 11 to 20 years in current department or agency 25 36 23 9 5 2 0 62 14 837
2018 More than 20 years in current department or agency 28 40 22 6 3 1 0 69 9 328

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 23 20 10 6 14 4 56 20 1120
2018 3 to 10 years in current department or agency 13 23 21 14 16 11 3 42 34 1086
2018 11 to 20 years in current department or agency 14 21 22 16 18 9 1 39 38 842
2018 More than 20 years in current department or agency 15 25 18 13 15 12 3 47 32 330
2017 Less than 3 years in current department or agency 21 20 16 9 8 18 7 55 23 1005
2017 3 to 10 years in current department or agency 13 21 20 13 18 11 3 40 37 1205
2017 11 to 20 years in current department or agency 15 20 19 15 18 10 3 40 38 892
2017 More than 20 years in current department or agency 14 23 21 15 14 9 5 43 33 393
2014 Less than 3 years in current department or agency 21 20 17 10 9 18 6 53 25 550
2014 3 to 10 years in current department or agency 14 21 17 15 17 13 3 41 38 1593
2014 11 to 20 years in current department or agency 12 21 21 17 17 10 3 38 38 920
2014 More than 20 years in current department or agency 13 26 22 16 12 8 3 44 31 444

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 33 15 7 4 5 0 72 12 1120
2018 3 to 10 years in current department or agency 23 34 17 13 12 1 0 57 26 1082
2018 11 to 20 years in current department or agency 17 32 20 17 13 1 0 50 30 838
2018 More than 20 years in current department or agency 19 39 15 19 5 1 0 60 25 330
2017 Less than 3 years in current department or agency 35 34 13 6 4 6 1 74 11 1006
2017 3 to 10 years in current department or agency 27 34 16 13 9 1 0 61 23 1202
2017 11 to 20 years in current department or agency 24 35 17 12 10 1 0 60 23 889
2017 More than 20 years in current department or agency 28 36 16 12 7 1 1 65 19 393
2014 Less than 3 years in current department or agency 33 32 13 10 5 6 2 69 17 550
2014 3 to 10 years in current department or agency 23 34 16 14 10 2 0 58 25 1591
2014 11 to 20 years in current department or agency 22 34 19 13 8 3 0 57 23 920
2014 More than 20 years in current department or agency 20 44 16 10 7 3 0 67 17 444

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 28 14 10 8 3 2 65 19 1121
2018 3 to 10 years in current department or agency 20 27 13 16 21 2 1 48 38 1082
2018 11 to 20 years in current department or agency 14 25 15 19 25 1 1 40 45 842
2018 More than 20 years in current department or agency 11 27 20 19 18 1 4 40 39 332
2017 Less than 3 years in current department or agency 31 30 13 9 7 6 4 67 18 1006
2017 3 to 10 years in current department or agency 20 26 15 16 21 1 2 48 37 1204
2017 11 to 20 years in current department or agency 16 23 16 21 22 1 1 39 45 890
2017 More than 20 years in current department or agency 14 24 18 17 21 1 5 41 40 392
2014 Less than 3 years in current department or agency 25 27 15 13 12 6 2 56 27 550
2014 3 to 10 years in current department or agency 16 22 16 19 23 2 2 40 44 1593
2014 11 to 20 years in current department or agency 14 24 15 18 24 2 2 40 44 920
2014 More than 20 years in current department or agency 13 24 21 14 22 1 4 39 38 444

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 37 16 6 3 5 1 73 10 1120
2018 3 to 10 years in current department or agency 20 37 22 9 9 3 0 58 19 1086
2018 11 to 20 years in current department or agency 18 34 23 12 9 3 0 54 22 843
2018 More than 20 years in current department or agency 18 37 21 13 5 5 1 58 19 332
2017 Less than 3 years in current department or agency 30 39 15 6 3 7 1 74 10 1004
2017 3 to 10 years in current department or agency 21 36 21 10 10 3 0 58 21 1204
2017 11 to 20 years in current department or agency 16 34 24 14 9 4 0 52 24 891
2017 More than 20 years in current department or agency 20 34 25 13 5 2 1 55 19 392

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 29 10 3 0 3 1 87 3 1109
2018 3 to 10 years in current department or agency 44 36 11 4 3 2 1 82 7 1080
2018 11 to 20 years in current department or agency 42 34 15 3 2 4 0 79 5 838
2018 More than 20 years in current department or agency 43 39 11 2 2 2 1 85 4 331
2017 Less than 3 years in current department or agency 48 32 10 2 1 5 1 86 4 1008
2017 3 to 10 years in current department or agency 38 35 15 4 3 4 0 77 8 1205
2017 11 to 20 years in current department or agency 35 37 16 3 4 5 0 75 8 890
2017 More than 20 years in current department or agency 38 37 18 3 3 1 0 77 5 391
2014 Less than 3 years in current department or agency 51 30 8 3 0 8 0 87 4 550
2014 3 to 10 years in current department or agency 44 34 12 3 2 5 0 83 5 1592
2014 11 to 20 years in current department or agency 41 35 14 3 2 5 1 80 5 920
2014 More than 20 years in current department or agency 41 35 15 2 2 4 0 80 4 444

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 8 3 1 1 0 88 4 1120
2018 3 to 10 years in current department or agency 41 39 11 5 3 1 0 81 8 1078
2018 11 to 20 years in current department or agency 39 37 14 5 3 2 0 77 8 841
2018 More than 20 years in current department or agency 42 38 11 4 2 2 1 83 6 331
2017 Less than 3 years in current department or agency 49 38 6 2 1 3 0 90 4 1009
2017 3 to 10 years in current department or agency 36 40 13 6 3 2 0 77 9 1206
2017 11 to 20 years in current department or agency 34 42 13 5 3 2 0 78 8 889
2017 More than 20 years in current department or agency 32 42 16 4 4 2 0 75 8 390
2014 Less than 3 years in current department or agency 52 31 9 4 1 3 0 86 5 550
2014 3 to 10 years in current department or agency 41 39 10 5 2 3 0 82 7 1594
2014 11 to 20 years in current department or agency 37 41 12 5 2 3 0 81 7 920
2014 More than 20 years in current department or agency 37 40 14 4 2 3 0 80 6 444

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 29 5 2 1 0 0 93 3 1116
2018 3 to 10 years in current department or agency 47 34 10 5 4 0 0 81 9 1079
2018 11 to 20 years in current department or agency 42 38 11 6 3 0 0 80 9 844
2018 More than 20 years in current department or agency 44 39 9 5 3 0 0 83 8 332
2017 Less than 3 years in current department or agency 63 30 4 2 1 1 0 94 3 1006
2017 3 to 10 years in current department or agency 44 36 9 5 5 0 0 80 10 1204
2017 11 to 20 years in current department or agency 39 40 10 6 4 0 0 80 10 888
2017 More than 20 years in current department or agency 38 40 12 7 3 1 0 78 10 393
2014 Less than 3 years in current department or agency 62 28 6 2 1 1 0 91 3 550
2014 3 to 10 years in current department or agency 48 36 10 4 2 0 0 84 6 1593
2014 11 to 20 years in current department or agency 43 39 10 5 3 1 0 83 8 920
2014 More than 20 years in current department or agency 41 37 12 6 3 0 0 79 9 443

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 11 4 2 1 0 83 6 1116
2018 3 to 10 years in current department or agency 37 32 17 8 5 0 0 70 13 1080
2018 11 to 20 years in current department or agency 32 35 19 7 6 0 0 67 14 837
2018 More than 20 years in current department or agency 33 35 19 7 6 1 0 68 13 331
2017 Less than 3 years in current department or agency 54 27 12 4 2 1 0 82 6 1004
2017 3 to 10 years in current department or agency 35 34 16 8 7 0 0 69 15 1204
2017 11 to 20 years in current department or agency 31 36 19 8 7 0 0 67 14 883
2017 More than 20 years in current department or agency 33 32 20 8 7 0 0 65 15 393
2014 Less than 3 years in current department or agency 47 33 11 5 3 1 0 81 8 550
2014 3 to 10 years in current department or agency 34 38 15 8 5 1 0 72 13 1594
2014 11 to 20 years in current department or agency 29 36 18 10 6 1 0 66 16 921
2014 More than 20 years in current department or agency 26 40 18 7 7 1 0 67 15 444

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 31 10 5 2 1 0 84 6 1113
2018 3 to 10 years in current department or agency 35 35 16 8 6 0 0 70 14 1073
2018 11 to 20 years in current department or agency 30 36 19 9 6 0 0 67 14 836
2018 More than 20 years in current department or agency 30 38 18 9 5 1 0 68 13 328
2017 Less than 3 years in current department or agency 50 32 11 4 2 1 0 83 6 1007
2017 3 to 10 years in current department or agency 34 36 14 9 6 0 0 70 15 1204
2017 11 to 20 years in current department or agency 31 38 18 8 5 0 0 69 14 887
2017 More than 20 years in current department or agency 30 35 20 9 6 0 0 65 15 393
2014 Less than 3 years in current department or agency 48 33 10 6 2 1 0 81 8 550
2014 3 to 10 years in current department or agency 32 39 15 8 4 1 0 72 13 1593
2014 11 to 20 years in current department or agency 29 39 18 9 5 0 0 68 14 920
2014 More than 20 years in current department or agency 26 39 19 9 7 0 0 66 16 444

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 23 19 10 5 4 1 64 15 1119
2018 3 to 10 years in current department or agency 32 24 18 12 10 2 0 58 23 1082
2018 11 to 20 years in current department or agency 31 27 18 12 9 3 0 60 21 843
2018 More than 20 years in current department or agency 31 31 23 5 7 3 1 64 12 330
2017 Less than 3 years in current department or agency 38 22 18 10 5 6 1 64 16 1008
2017 3 to 10 years in current department or agency 30 26 19 12 10 3 0 58 23 1205
2017 11 to 20 years in current department or agency 31 27 20 10 9 2 1 60 20 889
2017 More than 20 years in current department or agency 33 28 19 9 7 3 2 63 17 392
2014 Less than 3 years in current department or agency 36 22 18 11 6 6 1 62 19 550
2014 3 to 10 years in current department or agency 29 26 19 12 9 4 0 58 22 1594
2014 11 to 20 years in current department or agency 28 29 20 11 8 3 1 59 19 919
2014 More than 20 years in current department or agency 34 28 18 10 6 3 1 64 17 444
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32 35 1122
2018 3 to 10 years in current department or agency 29 33 37 1084
2018 11 to 20 years in current department or agency 21 45 34 842
2018 More than 20 years in current department or agency 29 41 30 333
2017 Less than 3 years in current department or agency 32 31 38 1009
2017 3 to 10 years in current department or agency 29 36 35 1205
2017 11 to 20 years in current department or agency 21 47 32 892
2017 More than 20 years in current department or agency 30 43 27 392
2014 Less than 3 years in current department or agency 32 34 34 550
2014 3 to 10 years in current department or agency 29 36 35 1594
2014 11 to 20 years in current department or agency 22 44 34 922
2014 More than 20 years in current department or agency 26 46 28 443

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 29 39 5 17 8 376
2018 3 to 10 years in current department or agency 6 27 54 5 0 7 320
2018 11 to 20 years in current department or agency 16 26 45 5 0 8 178
2018 More than 20 years in current department or agency 67 2 16 8 3 4 99
2017 Less than 3 years in current department or agency 2 25 39 4 23 8 317
2017 3 to 10 years in current department or agency 8 26 48 7 1 9 351
2017 11 to 20 years in current department or agency 20 25 41 6 0 8 189
2017 More than 20 years in current department or agency 70 4 15 6 0 4 119
2014 Less than 3 years in current department or agency 6 23 43 8 9999 20 176
2014 3 to 10 years in current department or agency 6 29 48 9 9999 9 461
2014 11 to 20 years in current department or agency 28 25 28 11 9999 8 209
2014 More than 20 years in current department or agency 74 9 9 8 9999 1 116
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 1120
2018 3 to 10 years in current department or agency 15 85 1086
2018 11 to 20 years in current department or agency 11 89 842
2018 More than 20 years in current department or agency 14 86 333

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 112
2018 3 to 10 years in current department or agency 54 165
2018 11 to 20 years in current department or agency 49 96
2018 More than 20 years in current department or agency 43 45

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 112
2018 3 to 10 years in current department or agency 64 165
2018 11 to 20 years in current department or agency 61 96
2018 More than 20 years in current department or agency 69 45

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 112
2018 3 to 10 years in current department or agency 7 165
2018 11 to 20 years in current department or agency 8 96
2018 More than 20 years in current department or agency 13 45

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 96
2018 More than 20 years in current department or agency 0 45

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 112
2018 3 to 10 years in current department or agency 5 165

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 112
2018 3 to 10 years in current department or agency 3 165

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 165

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 112
2018 3 to 10 years in current department or agency 38 164
2018 11 to 20 years in current department or agency 39 96
2018 More than 20 years in current department or agency 44 45

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 112
2018 3 to 10 years in current department or agency 38 164
2018 11 to 20 years in current department or agency 39 96
2018 More than 20 years in current department or agency 32 45

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 112
2018 3 to 10 years in current department or agency 42 164
2018 11 to 20 years in current department or agency 55 96
2018 More than 20 years in current department or agency 52 45

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 112
2018 3 to 10 years in current department or agency 37 164
2018 11 to 20 years in current department or agency 42 96
2018 More than 20 years in current department or agency 34 45

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 112
2018 3 to 10 years in current department or agency 32 164
2018 11 to 20 years in current department or agency 29 96
2018 More than 20 years in current department or agency 24 45

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 112
2018 3 to 10 years in current department or agency 51 164
2018 11 to 20 years in current department or agency 52 96
2018 More than 20 years in current department or agency 49 45

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 112
2018 3 to 10 years in current department or agency 29 164
2018 11 to 20 years in current department or agency 34 96
2018 More than 20 years in current department or agency 32 45

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 112
2018 11 to 20 years in current department or agency 0 96

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 112
2018 3 to 10 years in current department or agency 6 164

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 112
2018 3 to 10 years in current department or agency 11 164
2018 11 to 20 years in current department or agency 8 96
2018 More than 20 years in current department or agency 11 45

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 112
2018 3 to 10 years in current department or agency 47 164
2018 11 to 20 years in current department or agency 42 96
2018 More than 20 years in current department or agency 41 45

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 112
2018 3 to 10 years in current department or agency 25 164
2018 11 to 20 years in current department or agency 26 96
2018 More than 20 years in current department or agency 24 45

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 112
2018 3 to 10 years in current department or agency 14 164
2018 11 to 20 years in current department or agency 14 96
2018 More than 20 years in current department or agency 18 45

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 112
2018 3 to 10 years in current department or agency 53 165
2018 11 to 20 years in current department or agency 55 96
2018 More than 20 years in current department or agency 52 45

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 112
2018 3 to 10 years in current department or agency 21 165
2018 11 to 20 years in current department or agency 21 96
2018 More than 20 years in current department or agency 29 45

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 165
2018 11 to 20 years in current department or agency 10 96

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 112
2018 3 to 10 years in current department or agency 13 165
2018 11 to 20 years in current department or agency 12 96
2018 More than 20 years in current department or agency 17 45

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 112
2018 3 to 10 years in current department or agency 9 165

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 165

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 112
2018 3 to 10 years in current department or agency 14 165

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 112
2018 3 to 10 years in current department or agency 7 165
2018 11 to 20 years in current department or agency 15 96
2018 More than 20 years in current department or agency 15 45

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 112
2018 3 to 10 years in current department or agency 30 165
2018 11 to 20 years in current department or agency 20 96
2018 More than 20 years in current department or agency 29 45

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 110
2018 3 to 10 years in current department or agency 9 156

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 110
2018 3 to 10 years in current department or agency 23 156

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 110
2018 3 to 10 years in current department or agency 5 156

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 110
2018 3 to 10 years in current department or agency 7 156

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 110
2018 3 to 10 years in current department or agency 10 156

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 110
2018 3 to 10 years in current department or agency 8 156

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 110
2018 3 to 10 years in current department or agency 9 156

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 110
2018 3 to 10 years in current department or agency 11 156

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 110
2018 3 to 10 years in current department or agency 11 156
2018 11 to 20 years in current department or agency 13 92
2018 More than 20 years in current department or agency 15 43

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 110
2018 3 to 10 years in current department or agency 33 156
2018 11 to 20 years in current department or agency 39 92
2018 More than 20 years in current department or agency 33 43

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 110
2018 3 to 10 years in current department or agency 10 156
2018 11 to 20 years in current department or agency 9 92
2018 More than 20 years in current department or agency 16 43

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 110
2018 3 to 10 years in current department or agency 52 156
2018 11 to 20 years in current department or agency 53 92
2018 More than 20 years in current department or agency 45 43

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 43

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 110
2018 3 to 10 years in current department or agency 57 156
2018 11 to 20 years in current department or agency 58 92
2018 More than 20 years in current department or agency 53 43

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 156
2018 11 to 20 years in current department or agency 8 92

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 110
2018 3 to 10 years in current department or agency 14 156
2018 11 to 20 years in current department or agency 10 92
2018 More than 20 years in current department or agency 29 43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 13 18 4 2 32 11 57 12 1119
2018 3 to 10 years in current department or agency 15 16 20 7 8 28 6 47 24 1084
2018 11 to 20 years in current department or agency 15 15 24 4 7 31 5 47 17 843
2018 More than 20 years in current department or agency 16 21 22 5 7 26 3 52 17 332
2017 Less than 3 years in current department or agency 16 14 13 3 4 36 15 60 13 1009
2017 3 to 10 years in current department or agency 15 17 18 6 8 29 8 50 21 1207
2017 11 to 20 years in current department or agency 13 15 17 8 7 32 8 46 25 891
2017 More than 20 years in current department or agency 18 18 20 6 7 26 5 52 19 393
2014 Less than 3 years in current department or agency 18 13 16 3 1 38 12 61 8 550
2014 3 to 10 years in current department or agency 16 16 18 5 5 31 9 53 16 1593
2014 11 to 20 years in current department or agency 14 17 18 6 6 32 6 51 20 922
2014 More than 20 years in current department or agency 18 16 24 4 3 29 6 53 11 443

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 29 14 3 2 13 2 77 6 1122
2018 3 to 10 years in current department or agency 28 32 18 8 6 8 1 66 15 1085
2018 11 to 20 years in current department or agency 27 29 21 6 6 11 0 64 13 842
2018 More than 20 years in current department or agency 28 34 20 5 5 9 0 67 11 330
2017 Less than 3 years in current department or agency 31 29 14 3 3 19 3 76 6 1007
2017 3 to 10 years in current department or agency 26 28 19 7 6 13 1 62 15 1207
2017 11 to 20 years in current department or agency 24 30 20 8 5 12 1 62 15 890
2017 More than 20 years in current department or agency 28 33 17 6 6 9 1 68 13 393
2014 Less than 3 years in current department or agency 31 26 14 3 1 22 2 76 6 550
2014 3 to 10 years in current department or agency 27 32 17 5 4 13 2 69 11 1592
2014 11 to 20 years in current department or agency 25 30 21 6 4 13 0 64 12 921
2014 More than 20 years in current department or agency 29 30 21 5 2 13 0 68 8 444
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 1122
2018 3 to 10 years in current department or agency 9 91 1085
2018 11 to 20 years in current department or agency 8 92 842
2018 More than 20 years in current department or agency 8 92 331

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 49
2018 3 to 10 years in current department or agency 32 95
2018 11 to 20 years in current department or agency 31 62
2018 More than 20 years in current department or agency 24 26

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 85 95
2018 11 to 20 years in current department or agency 89 62

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 49
2018 11 to 20 years in current department or agency 0 62

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 95

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 26

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 49
2018 3 to 10 years in current department or agency 7 95

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 30 95
2018 11 to 20 years in current department or agency 24 62

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 49
2018 3 to 10 years in current department or agency 25 95
2018 11 to 20 years in current department or agency 18 62
2018 More than 20 years in current department or agency 23 26

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 95
2018 11 to 20 years in current department or agency 10 62

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 95
2018 11 to 20 years in current department or agency 0 62

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 49
2018 3 to 10 years in current department or agency 36 95
2018 11 to 20 years in current department or agency 35 62
2018 More than 20 years in current department or agency 50 26

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 95
2018 11 to 20 years in current department or agency 19 62

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 95

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 49
2018 More than 20 years in current department or agency 0 26

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 95

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 49
2018 3 to 10 years in current department or agency 16 95

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 62
2018 More than 20 years in current department or agency 0 26

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 95
2018 11 to 20 years in current department or agency 11 62

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 49
2018 3 to 10 years in current department or agency 0 95
2018 11 to 20 years in current department or agency 0 62
2018 More than 20 years in current department or agency 0 26

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 49
2018 3 to 10 years in current department or agency 15 95
2018 11 to 20 years in current department or agency 25 62
2018 More than 20 years in current department or agency 20 26

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 49
2018 3 to 10 years in current department or agency 30 95
2018 11 to 20 years in current department or agency 26 62
2018 More than 20 years in current department or agency 29 26

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 95
2018 11 to 20 years in current department or agency 10 62

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 95
2018 More than 20 years in current department or agency 0 26

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 95
2018 11 to 20 years in current department or agency 8 62

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 95
2018 More than 20 years in current department or agency 0 26

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 95

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 95
2018 11 to 20 years in current department or agency 8 62

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 49
2018 3 to 10 years in current department or agency 54 95
2018 11 to 20 years in current department or agency 51 62
2018 More than 20 years in current department or agency 56 26

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 91
2018 11 to 20 years in current department or agency 17 59

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 48
2018 3 to 10 years in current department or agency 7 91

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 24

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 24

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 91
2018 More than 20 years in current department or agency 0 24

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 48
2018 3 to 10 years in current department or agency 6 91

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 48
2018 3 to 10 years in current department or agency 11 91

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 91
2018 11 to 20 years in current department or agency 13 59

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 48
2018 3 to 10 years in current department or agency 28 91
2018 11 to 20 years in current department or agency 31 59
2018 More than 20 years in current department or agency 32 24

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 91

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 48
2018 3 to 10 years in current department or agency 40 91
2018 11 to 20 years in current department or agency 56 59
2018 More than 20 years in current department or agency 50 24

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 48
2018 11 to 20 years in current department or agency 0 59

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 48
2018 3 to 10 years in current department or agency 55 91
2018 11 to 20 years in current department or agency 67 59
2018 More than 20 years in current department or agency 71 24

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 9 59
2018 More than 20 years in current department or agency 0 24

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 91
2018 11 to 20 years in current department or agency 8 59

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 13 17 2 1 36 10 62 7 1119
2018 3 to 10 years in current department or agency 18 15 19 4 4 34 6 55 13 1078
2018 11 to 20 years in current department or agency 17 15 23 3 4 33 6 52 10 840
2018 More than 20 years in current department or agency 17 17 23 3 4 33 4 55 10 333
2017 Less than 3 years in current department or agency 19 12 13 1 1 42 12 66 5 1007
2017 3 to 10 years in current department or agency 16 15 19 3 3 35 9 56 11 1204
2017 11 to 20 years in current department or agency 11 16 18 3 4 39 8 52 14 891
2017 More than 20 years in current department or agency 16 15 20 4 4 33 7 53 13 393
2014 Less than 3 years in current department or agency 18 10 14 1 1 44 12 64 4 549
2014 3 to 10 years in current department or agency 16 15 17 3 2 38 9 58 9 1592
2014 11 to 20 years in current department or agency 13 17 20 2 2 39 7 54 8 921
2014 More than 20 years in current department or agency 16 18 21 2 2 35 6 58 6 444

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 29 14 2 1 13 2 79 4 1121
2018 3 to 10 years in current department or agency 31 31 18 3 4 12 1 71 8 1078
2018 11 to 20 years in current department or agency 30 28 22 3 4 12 0 66 8 838
2018 More than 20 years in current department or agency 30 34 19 4 3 10 1 71 8 332
2017 Less than 3 years in current department or agency 37 25 14 1 1 18 4 80 3 1005
2017 3 to 10 years in current department or agency 29 28 17 4 3 17 2 70 9 1203
2017 11 to 20 years in current department or agency 25 33 18 3 4 15 2 70 8 889
2017 More than 20 years in current department or agency 30 29 20 4 3 13 1 69 8 392
2014 Less than 3 years in current department or agency 34 24 12 1 0 25 3 81 2 548
2014 3 to 10 years in current department or agency 30 29 16 3 2 18 2 73 6 1592
2014 11 to 20 years in current department or agency 26 31 20 2 2 17 1 70 6 922
2014 More than 20 years in current department or agency 26 30 21 1 2 18 2 70 4 443
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 24 21 14 13 1 2 51 28 1118
2018 3 to 10 years in current department or agency 21 28 21 14 14 0 2 50 29 1082
2018 11 to 20 years in current department or agency 26 27 23 13 9 0 2 54 22 840
2018 More than 20 years in current department or agency 32 26 18 12 10 1 2 59 23 328
2017 Less than 3 years in current department or agency 19 22 22 15 20 0 2 42 36 1004
2017 3 to 10 years in current department or agency 22 24 20 14 17 0 2 47 32 1202
2017 11 to 20 years in current department or agency 28 24 19 15 11 1 2 54 27 889
2017 More than 20 years in current department or agency 28 22 20 12 14 0 4 52 27 393

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 29 25 12 8 0 1 54 20 1121
2018 3 to 10 years in current department or agency 13 26 30 18 12 0 1 40 30 1086
2018 11 to 20 years in current department or agency 13 23 31 19 13 0 1 36 32 844
2018 More than 20 years in current department or agency 16 30 26 16 11 0 1 46 28 330
2017 Less than 3 years in current department or agency 28 29 24 10 7 0 2 58 18 1005
2017 3 to 10 years in current department or agency 16 28 27 17 11 0 1 44 29 1205
2017 11 to 20 years in current department or agency 13 26 31 18 11 0 1 39 30 891
2017 More than 20 years in current department or agency 15 27 28 17 11 0 2 43 29 393

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 27 20 12 6 1 2 62 18 1115
2018 3 to 10 years in current department or agency 18 31 27 14 9 0 1 50 23 1085
2018 11 to 20 years in current department or agency 16 29 27 16 10 0 1 46 27 841
2018 More than 20 years in current department or agency 19 33 28 9 9 0 1 53 19 331
2017 Less than 3 years in current department or agency 35 29 18 9 5 0 3 66 15 1006
2017 3 to 10 years in current department or agency 21 30 25 13 8 0 2 52 22 1201
2017 11 to 20 years in current department or agency 19 30 25 14 10 0 2 50 25 883
2017 More than 20 years in current department or agency 18 34 25 12 9 0 3 53 21 393

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 25 21 14 8 1 2 55 23 1118
2018 3 to 10 years in current department or agency 16 25 25 18 15 1 1 41 33 1082
2018 11 to 20 years in current department or agency 21 22 23 16 15 0 2 45 31 842
2018 More than 20 years in current department or agency 15 28 24 18 11 1 3 44 30 331
2017 Less than 3 years in current department or agency 30 28 18 12 8 1 3 60 21 1007
2017 3 to 10 years in current department or agency 22 22 24 17 13 1 2 45 31 1206
2017 11 to 20 years in current department or agency 21 22 24 17 13 1 2 44 31 890
2017 More than 20 years in current department or agency 14 26 28 15 14 1 2 41 30 392

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 20 11 6 4 1 5 77 11 1110
2018 3 to 10 years in current department or agency 42 25 16 6 4 1 6 72 11 1078
2018 11 to 20 years in current department or agency 41 23 17 7 5 0 7 69 12 841
2018 More than 20 years in current department or agency 40 24 15 7 3 0 10 72 12 329
2017 Less than 3 years in current department or agency 49 23 11 5 4 1 8 79 9 1007
2017 3 to 10 years in current department or agency 42 25 15 6 4 0 8 73 11 1206
2017 11 to 20 years in current department or agency 39 24 16 7 3 0 10 70 11 891
2017 More than 20 years in current department or agency 40 23 14 7 5 1 11 71 13 394

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 25 18 8 8 1 1 66 16 1117
2018 3 to 10 years in current department or agency 26 28 24 12 9 0 1 54 21 1083
2018 11 to 20 years in current department or agency 28 29 23 11 9 0 0 57 20 843
2018 More than 20 years in current department or agency 32 27 22 11 7 1 1 60 18 332
2017 Less than 3 years in current department or agency 37 27 18 11 6 0 2 65 17 1005
2017 3 to 10 years in current department or agency 30 30 20 12 7 0 1 60 20 1203
2017 11 to 20 years in current department or agency 27 32 21 12 7 0 1 59 19 884
2017 More than 20 years in current department or agency 31 29 22 10 6 0 2 61 16 393

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32 20 7 3 1 2 68 11 1119
2018 3 to 10 years in current department or agency 22 34 22 13 7 0 1 57 20 1076
2018 11 to 20 years in current department or agency 24 34 24 12 6 1 1 58 18 838
2018 More than 20 years in current department or agency 21 33 26 13 3 1 3 57 17 330
2017 Less than 3 years in current department or agency 36 31 19 8 3 1 3 70 11 1004
2017 3 to 10 years in current department or agency 26 32 21 12 7 0 2 59 19 1205
2017 11 to 20 years in current department or agency 24 32 23 12 6 1 2 58 19 884
2017 More than 20 years in current department or agency 27 30 24 11 5 1 2 59 17 394

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 31 20 10 6 1 2 63 16 1116
2018 3 to 10 years in current department or agency 19 32 25 14 9 1 1 52 23 1079
2018 11 to 20 years in current department or agency 18 33 28 13 7 0 1 52 20 838
2018 More than 20 years in current department or agency 18 34 24 15 6 1 2 53 22 329
2017 Less than 3 years in current department or agency 32 33 19 9 4 0 3 68 13 1004
2017 3 to 10 years in current department or agency 20 31 24 14 9 0 1 52 23 1204
2017 11 to 20 years in current department or agency 20 31 23 16 8 0 2 52 24 885
2017 More than 20 years in current department or agency 18 30 24 16 8 1 3 50 25 391

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 30 20 9 7 1 2 63 17 1115
2018 3 to 10 years in current department or agency 25 33 21 12 7 0 1 59 20 1077
2018 11 to 20 years in current department or agency 28 30 22 12 7 0 0 59 19 839
2018 More than 20 years in current department or agency 28 33 23 10 3 1 2 63 14 330
2017 Less than 3 years in current department or agency 33 29 21 9 5 0 3 64 15 1005
2017 3 to 10 years in current department or agency 28 30 20 11 7 0 2 60 19 1204
2017 11 to 20 years in current department or agency 29 32 17 12 8 0 2 62 21 886
2017 More than 20 years in current department or agency 29 30 22 10 6 1 2 61 17 394

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 32 19 8 5 1 2 68 13 1109
2018 3 to 10 years in current department or agency 29 32 22 10 5 0 1 62 16 1073
2018 11 to 20 years in current department or agency 23 34 24 12 6 0 1 57 19 835
2018 More than 20 years in current department or agency 23 32 24 12 5 1 2 57 18 326
2017 Less than 3 years in current department or agency 38 32 17 6 4 1 2 73 10 1003
2017 3 to 10 years in current department or agency 31 33 17 10 6 1 2 66 16 1202
2017 11 to 20 years in current department or agency 27 34 21 10 6 0 2 62 16 881
2017 More than 20 years in current department or agency 28 29 23 12 7 1 1 58 19 392

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 19 10 5 3 1 3 81 8 1112
2018 3 to 10 years in current department or agency 49 24 13 7 5 0 2 75 12 1075
2018 11 to 20 years in current department or agency 55 22 11 4 5 0 2 79 10 836
2018 More than 20 years in current department or agency 53 22 14 3 3 1 4 79 6 327
2017 Less than 3 years in current department or agency 62 20 9 4 2 0 3 84 6 1004
2017 3 to 10 years in current department or agency 54 23 12 5 3 0 2 79 9 1205
2017 11 to 20 years in current department or agency 57 21 12 5 3 0 3 79 8 889
2017 More than 20 years in current department or agency 58 20 11 6 4 0 2 79 9 394

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 11 5 2 1 1 6 91 4 1111
2018 3 to 10 years in current department or agency 69 13 7 2 2 1 5 87 5 1073
2018 11 to 20 years in current department or agency 69 18 5 1 2 1 4 92 3 841
2018 More than 20 years in current department or agency 71 13 5 2 1 1 7 91 4 328

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 11 5 1 2 2 5 91 4 1113
2018 3 to 10 years in current department or agency 67 13 6 4 5 1 3 83 10 1079
2018 11 to 20 years in current department or agency 68 12 8 4 4 1 4 84 8 840
2018 More than 20 years in current department or agency 68 12 7 4 3 1 5 85 8 327
2017 Less than 3 years in current department or agency 79 8 4 2 3 1 3 91 5 1006
2017 3 to 10 years in current department or agency 69 13 5 5 4 1 4 86 9 1207
2017 11 to 20 years in current department or agency 67 12 8 5 3 1 5 84 8 891
2017 More than 20 years in current department or agency 71 13 6 4 2 1 3 87 7 392

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 21 9 2 2 1 2 87 4 1117
2018 3 to 10 years in current department or agency 52 27 11 5 4 0 1 80 9 1079
2018 11 to 20 years in current department or agency 55 27 11 4 3 0 1 82 7 839
2018 More than 20 years in current department or agency 49 30 13 3 2 0 3 81 5 329
2017 Less than 3 years in current department or agency 66 20 7 3 2 1 2 88 4 1005
2017 3 to 10 years in current department or agency 53 28 9 4 3 0 3 83 7 1206
2017 11 to 20 years in current department or agency 56 26 10 4 2 0 4 85 5 888
2017 More than 20 years in current department or agency 54 28 11 4 1 0 2 84 5 392

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 17 8 4 4 1 3 84 8 1114
2018 3 to 10 years in current department or agency 53 20 12 7 7 0 1 74 14 1073
2018 11 to 20 years in current department or agency 52 23 11 7 6 0 1 75 13 832
2018 More than 20 years in current department or agency 50 27 10 5 5 0 3 79 11 329
2017 Less than 3 years in current department or agency 68 14 6 5 3 1 3 85 8 1004
2017 3 to 10 years in current department or agency 54 21 8 8 6 0 2 77 14 1204
2017 11 to 20 years in current department or agency 56 18 12 7 4 0 2 76 11 889
2017 More than 20 years in current department or agency 55 23 11 5 4 0 2 80 9 393

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 9 3 2 1 0 27 92 3 1110
2018 3 to 10 years in current department or agency 50 15 6 2 1 0 26 88 4 1063
2018 11 to 20 years in current department or agency 50 17 6 2 1 0 24 88 4 835
2018 More than 20 years in current department or agency 46 17 7 3 1 0 27 86 5 326
2017 Less than 3 years in current department or agency 63 9 4 2 0 0 22 92 3 1005
2017 3 to 10 years in current department or agency 52 15 5 2 1 0 25 89 5 1202
2017 11 to 20 years in current department or agency 49 13 6 3 1 0 27 86 5 887
2017 More than 20 years in current department or agency 43 20 8 2 1 0 28 86 3 393

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 71 13 6 2 1 1 7 91 3 1112
2018 3 to 10 years in current department or agency 61 20 9 2 2 0 5 86 4 1074
2018 11 to 20 years in current department or agency 62 22 8 2 1 0 6 89 2 834
2018 More than 20 years in current department or agency 58 27 9 1 1 1 4 88 2 328
2017 Less than 3 years in current department or agency 72 13 5 1 1 1 6 92 2 1003
2017 3 to 10 years in current department or agency 61 20 8 2 1 0 6 88 4 1202
2017 11 to 20 years in current department or agency 65 19 6 1 1 0 8 91 2 881
2017 More than 20 years in current department or agency 59 26 6 2 1 0 7 91 3 391

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 14 6 3 4 1 4 86 8 1118
2018 3 to 10 years in current department or agency 73 13 6 2 2 0 3 90 5 1076
2018 11 to 20 years in current department or agency 74 15 4 1 1 1 4 93 3 842
2018 More than 20 years in current department or agency 76 15 4 1 1 0 3 94 2 331
2017 Less than 3 years in current department or agency 67 13 7 4 4 0 4 84 9 1009
2017 3 to 10 years in current department or agency 69 16 5 3 2 0 5 90 5 1203
2017 11 to 20 years in current department or agency 69 16 5 2 2 1 5 90 4 888
2017 More than 20 years in current department or agency 73 16 3 2 1 0 4 93 3 394

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 24 17 4 3 0 4 76 7 1118
2018 3 to 10 years in current department or agency 49 27 14 5 3 0 2 78 8 1076
2018 11 to 20 years in current department or agency 46 29 15 5 2 0 3 77 7 839
2018 More than 20 years in current department or agency 49 26 16 3 2 1 3 78 6 330
2017 Less than 3 years in current department or agency 54 26 12 4 1 0 3 82 6 1007
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 6 1201
2017 11 to 20 years in current department or agency 49 26 15 4 2 0 4 78 6 886
2017 More than 20 years in current department or agency 54 26 12 4 1 0 3 82 6 391

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 37 29 10 3 0 0 58 13 1120
2018 3 to 10 years in current department or agency 11 32 35 15 6 0 0 43 21 1089
2018 11 to 20 years in current department or agency 12 29 38 15 5 0 0 42 20 844
2018 More than 20 years in current department or agency 13 27 39 16 4 1 1 41 20 331
2017 Less than 3 years in current department or agency 17 40 28 11 3 0 0 57 14 1009
2017 3 to 10 years in current department or agency 11 31 36 15 6 0 0 42 22 1204
2017 11 to 20 years in current department or agency 11 27 39 17 5 0 0 38 22 888
2017 More than 20 years in current department or agency 12 29 35 17 7 0 0 41 24 392

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 32 28 18 0 0 47 21 1117
2018 3 to 10 years in current department or agency 9 22 38 24 7 0 0 31 31 1071
2018 11 to 20 years in current department or agency 10 21 39 22 9 0 0 31 31 837
2018 More than 20 years in current department or agency 7 22 40 20 11 0 0 31 29 324
2017 Less than 3 years in current department or agency 5 15 33 29 17 1 1 46 20 1007
2017 3 to 10 years in current department or agency 9 19 37 24 10 0 1 34 29 1205
2017 11 to 20 years in current department or agency 7 21 42 20 9 0 1 29 28 889
2017 More than 20 years in current department or agency 8 21 36 24 11 0 0 35 29 391

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 37 10 4 2 4 0 83 6 1117
2018 3 to 10 years in current department or agency 41 36 13 5 3 1 0 79 8 1087
2018 11 to 20 years in current department or agency 36 40 13 6 3 2 0 78 8 840
2018 More than 20 years in current department or agency 41 40 11 2 3 2 0 83 5 333
2017 Less than 3 years in current department or agency 32 41 12 5 2 7 0 79 8 1007
2017 3 to 10 years in current department or agency 27 42 16 6 5 3 0 71 12 1205
2017 11 to 20 years in current department or agency 26 40 18 7 5 4 0 69 12 891
2017 More than 20 years in current department or agency 32 37 17 6 4 3 0 72 10 389

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 35 14 7 4 3 0 74 12 1123
2018 3 to 10 years in current department or agency 24 36 18 11 9 1 0 61 21 1086
2018 11 to 20 years in current department or agency 25 35 17 13 8 1 0 61 21 844
2018 More than 20 years in current department or agency 27 38 14 13 4 3 0 68 17 332
2017 Less than 3 years in current department or agency 28 42 15 7 4 3 0 72 12 1005
2017 3 to 10 years in current department or agency 19 39 17 12 11 2 0 59 23 1204
2017 11 to 20 years in current department or agency 19 39 18 13 9 2 0 59 23 891
2017 More than 20 years in current department or agency 25 33 21 11 8 2 0 60 19 389
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 26 20 12 11 1 1 29 71 1119
2018 3 to 10 years in current department or agency 31 26 22 10 9 1 1 31 69 1087
2018 11 to 20 years in current department or agency 39 27 15 9 6 3 0 41 59 842
2018 More than 20 years in current department or agency 41 22 17 11 4 3 1 43 57 333
2017 Less than 3 years in current department or agency 22 20 22 15 17 3 2 23 77 1008
2017 3 to 10 years in current department or agency 28 26 20 12 10 3 1 30 70 1207
2017 11 to 20 years in current department or agency 39 26 16 7 7 4 1 41 59 889
2017 More than 20 years in current department or agency 39 23 18 9 7 4 0 41 59 394

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 784
2018 3 to 10 years in current department or agency 20 733
2018 11 to 20 years in current department or agency 15 485
2018 More than 20 years in current department or agency 10 182
2017 Less than 3 years in current department or agency 29 751
2017 3 to 10 years in current department or agency 17 816
2017 11 to 20 years in current department or agency 11 497
2017 More than 20 years in current department or agency 10 221

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 784
2018 3 to 10 years in current department or agency 36 733
2018 11 to 20 years in current department or agency 28 485
2018 More than 20 years in current department or agency 24 182
2017 Less than 3 years in current department or agency 48 751
2017 3 to 10 years in current department or agency 37 816
2017 11 to 20 years in current department or agency 26 497
2017 More than 20 years in current department or agency 26 221

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 784
2018 3 to 10 years in current department or agency 17 733
2018 11 to 20 years in current department or agency 19 485
2018 More than 20 years in current department or agency 13 182
2017 Less than 3 years in current department or agency 20 751
2017 3 to 10 years in current department or agency 11 816
2017 11 to 20 years in current department or agency 16 497
2017 More than 20 years in current department or agency 10 221

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 784
2018 3 to 10 years in current department or agency 39 733
2018 11 to 20 years in current department or agency 40 485
2018 More than 20 years in current department or agency 41 182
2017 Less than 3 years in current department or agency 27 751
2017 3 to 10 years in current department or agency 44 816
2017 11 to 20 years in current department or agency 44 497
2017 More than 20 years in current department or agency 52 221

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 784
2018 3 to 10 years in current department or agency 12 733
2018 11 to 20 years in current department or agency 8 485
2018 More than 20 years in current department or agency 4 182
2017 Less than 3 years in current department or agency 5 751
2017 3 to 10 years in current department or agency 11 816
2017 11 to 20 years in current department or agency 7 497
2017 More than 20 years in current department or agency 4 221

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 784
2018 3 to 10 years in current department or agency 33 733
2018 11 to 20 years in current department or agency 28 485
2018 More than 20 years in current department or agency 30 182

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 784
2018 3 to 10 years in current department or agency 31 733
2018 11 to 20 years in current department or agency 31 485
2018 More than 20 years in current department or agency 34 182
2017 Less than 3 years in current department or agency 47 751
2017 3 to 10 years in current department or agency 40 816
2017 11 to 20 years in current department or agency 43 497
2017 More than 20 years in current department or agency 41 221

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 46 21 10 4 14 761
2018 3 to 10 years in current department or agency 5 43 18 11 5 18 709
2018 11 to 20 years in current department or agency 6 45 20 13 3 13 460
2018 More than 20 years in current department or agency 3 50 18 11 4 14 178
2017 Less than 3 years in current department or agency 3 48 20 11 4 14 743
2017 3 to 10 years in current department or agency 6 49 20 8 4 12 806
2017 11 to 20 years in current department or agency 8 53 19 9 2 9 485
2017 More than 20 years in current department or agency 7 49 23 7 4 10 217

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 61 781
2018 3 to 10 years in current department or agency 40 60 732
2018 11 to 20 years in current department or agency 42 58 478
2018 More than 20 years in current department or agency 40 60 182

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 25 18 15 16 3 7 45 35 782
2018 3 to 10 years in current department or agency 13 24 17 17 22 1 6 40 42 729
2018 11 to 20 years in current department or agency 13 22 19 15 22 3 7 39 40 484
2018 More than 20 years in current department or agency 10 20 23 15 19 4 9 34 39 182
2017 Less than 3 years in current department or agency 16 24 14 18 21 1 7 43 42 753
2017 3 to 10 years in current department or agency 10 22 17 16 24 2 10 36 45 820
2017 11 to 20 years in current department or agency 14 21 18 14 20 3 11 40 39 499
2017 More than 20 years in current department or agency 8 17 18 16 24 4 14 31 48 220

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 16 14 20 36 4 6 23 62 785
2018 3 to 10 years in current department or agency 4 13 15 17 44 2 6 18 66 730
2018 11 to 20 years in current department or agency 6 12 16 17 40 3 7 19 63 486
2018 More than 20 years in current department or agency 3 13 18 24 31 4 7 18 62 182
2017 Less than 3 years in current department or agency 4 9 13 18 50 3 4 14 72 750
2017 3 to 10 years in current department or agency 2 8 13 17 50 2 7 12 74 818
2017 11 to 20 years in current department or agency 3 11 14 17 41 4 10 17 67 498
2017 More than 20 years in current department or agency 1 10 14 18 43 3 10 13 70 223

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 18 15 7 9 1 10 66 18 1120
2018 3 to 10 years in current department or agency 37 18 15 11 11 1 7 60 23 1085
2018 11 to 20 years in current department or agency 43 15 14 10 11 0 7 62 22 842
2018 More than 20 years in current department or agency 45 14 8 9 11 1 12 67 23 333
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