2018 Public Service Employee Survey Results for Statistics Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 44 10 12 4 0 1 74 16 2266
2018 First official language - French 30 47 12 8 3 0 1 77 11 1333
2017 First official language - English 30 40 11 13 6 0 1 71 19 2673
2017 First official language - French 32 43 12 8 3 0 1 76 12 1531
2014 First official language - English 31 40 12 12 5 0 1 71 17 2417
2014 First official language - French 30 44 14 8 3 0 1 75 11 1493
2011 First official language - English 32 39 13 9 5 0 2 73 14 2716
2011 First official language - French 33 42 13 7 3 0 2 77 10 1723
2008 First official language - English 32 39 13 10 4 0 1 72 14 2894
2008 First official language - French 31 42 15 8 3 0 2 74 11 1923

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 42 11 7 3 0 0 79 10 2262
2018 First official language - French 35 46 11 6 2 0 0 81 8 1332
2017 First official language - English 40 39 9 8 3 0 0 80 11 2672
2017 First official language - French 39 43 10 6 2 0 0 82 8 1531
2014 First official language - English 34 42 12 8 4 0 0 76 12 2424
2014 First official language - French 33 46 13 5 2 0 0 79 7 1494
2011 First official language - English 38 40 11 7 4 0 0 78 10 2718
2011 First official language - French 39 41 13 5 2 0 0 80 7 1719
2008 First official language - English 35 41 10 9 5 0 0 76 14 2895
2008 First official language - French 38 41 13 6 2 0 0 79 8 1920

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 41 7 6 3 0 0 84 9 2246
2018 First official language - French 40 43 11 4 1 0 0 83 6 1330
2017 First official language - English 45 39 7 6 3 0 0 84 9 2670
2017 First official language - French 42 42 9 5 2 0 0 84 7 1530
2014 First official language - English 39 41 9 8 3 0 0 80 11 2419
2014 First official language - French 37 46 9 5 2 0 0 84 7 1496
2011 First official language - English 40 41 9 6 4 0 0 81 10 2714
2011 First official language - French 39 43 10 4 3 0 0 83 7 1723
2008 First official language - English 38 43 8 6 4 0 0 81 11 2894
2008 First official language - French 38 45 9 5 3 0 0 83 8 1925

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 31 10 6 3 0 0 82 9 2263
2018 First official language - French 47 35 10 5 2 0 1 83 7 1335
2017 First official language - English 50 31 8 7 3 0 0 82 10 2671
2017 First official language - French 45 34 10 6 2 0 2 81 8 1531
2014 First official language - English 47 33 10 5 3 1 1 81 9 2419
2014 First official language - French 41 37 12 4 3 1 3 81 6 1493
2011 First official language - English 49 33 8 5 3 1 1 84 8 2718
2011 First official language - French 45 36 11 4 2 0 2 83 6 1723

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 45 10 7 3 0 0 79 10 2257
2018 First official language - French 36 44 12 5 2 0 0 80 8 1331
2017 First official language - English 36 43 10 7 4 0 0 80 10 2671
2017 First official language - French 34 48 10 5 2 0 0 83 7 1530
2014 First official language - English 29 46 12 9 4 0 0 76 12 2424
2014 First official language - French 30 49 13 6 2 0 0 79 8 1496
2011 First official language - English 34 43 12 7 4 0 0 77 11 2709
2011 First official language - French 36 43 13 5 2 0 0 79 7 1726
2008 First official language - English 34 41 12 7 5 0 0 76 13 2877
2008 First official language - French 37 42 12 6 2 0 0 79 9 1914

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 37 14 10 6 0 1 70 16 2265
2018 First official language - French 31 39 16 8 4 0 0 71 13 1331
2017 First official language - English 32 37 13 11 7 0 0 70 17 2671
2017 First official language - French 32 40 15 9 4 0 0 72 13 1529
2014 First official language - English 28 39 15 11 6 0 0 68 17 2422
2014 First official language - French 26 43 17 9 4 0 0 69 13 1495
2011 First official language - English 26 43 13 10 7 1 0 70 17 2716
2011 First official language - French 27 42 17 10 3 1 0 70 14 1724

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 42 10 9 3 0 0 77 13 2265
2018 First official language - French 31 47 14 5 2 0 0 78 8 1336
2017 First official language - English 36 42 10 9 3 0 0 78 12 2667
2017 First official language - French 34 46 11 6 2 0 0 81 8 1531

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 39 6 4 1 0 0 89 5 2269
2018 First official language - French 45 43 8 3 1 0 0 88 4 1332
2017 First official language - English 48 39 7 3 2 0 0 87 6 2668
2017 First official language - French 44 43 8 3 2 0 0 88 5 1526
2014 First official language - English 46 40 9 4 2 0 0 86 5 2422
2014 First official language - French 40 47 9 3 1 1 0 87 3 1494
2011 First official language - English 45 42 8 4 1 1 0 87 5 2719
2011 First official language - French 40 44 10 3 1 1 0 86 4 1724
2008 First official language - English 48 38 7 4 2 0 0 87 6 2892
2008 First official language - French 43 42 9 3 1 1 0 86 4 1919

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 38 11 9 5 0 0 75 14 2267
2018 First official language - French 30 45 15 8 2 0 0 75 10 1330
2017 First official language - English 36 38 11 9 6 0 0 74 15 2668
2017 First official language - French 32 44 13 6 4 0 0 76 10 1526

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 36 8 4 2 0 0 86 5 2258
2018 First official language - French 45 42 10 2 1 0 0 87 3 1325
2017 First official language - English 52 35 9 3 1 0 0 87 4 2672
2017 First official language - French 49 41 7 2 1 0 0 90 3 1529
2014 First official language - English 58 30 9 2 1 0 0 88 3 2419
2014 First official language - French 50 39 8 1 1 0 0 89 2 1496
2011 First official language - English 57 32 7 2 1 0 0 89 3 2719
2011 First official language - French 53 36 8 2 1 0 0 90 2 1722

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 40 10 8 4 0 0 78 12 2259
2018 First official language - French 33 41 15 7 4 0 1 74 11 1328
2017 First official language - English 38 39 10 8 4 0 0 78 12 2671
2017 First official language - French 34 43 12 7 3 0 0 78 11 1530
2014 First official language - English 30 43 12 10 4 1 0 73 15 2420
2014 First official language - French 25 47 15 9 3 0 1 72 12 1496
2011 First official language - English 33 42 11 8 4 1 0 76 13 2713
2011 First official language - French 31 42 14 7 4 0 1 75 11 1721

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 36 11 7 3 0 0 78 11 2258
2018 First official language - French 40 37 13 5 4 0 0 77 9 1324
2017 First official language - English 43 36 11 6 4 0 0 79 10 2668
2017 First official language - French 41 38 11 6 3 0 0 80 9 1525
2014 First official language - English 37 37 13 8 4 0 0 75 12 2421
2014 First official language - French 34 43 14 6 3 0 0 77 9 1494

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 38 13 8 4 0 0 75 12 2257
2018 First official language - French 33 43 14 6 3 0 0 77 9 1326
2017 First official language - English 40 37 12 7 4 0 1 77 11 2667
2017 First official language - French 36 43 11 5 2 0 1 81 8 1526
2014 First official language - English 36 39 13 8 3 1 0 75 11 2422
2014 First official language - French 31 44 16 5 2 0 0 76 8 1496
2011 First official language - English 40 39 10 6 2 1 1 82 8 2711
2011 First official language - French 37 44 11 5 1 1 1 82 6 1718

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 41 10 5 3 0 0 82 8 2264
2018 First official language - French 38 45 11 5 2 0 0 83 6 1333
2017 First official language - English 43 39 10 6 3 0 0 82 9 2668
2017 First official language - French 42 43 9 3 2 0 0 85 5 1528
2014 First official language - English 38 41 11 7 3 0 0 80 9 2423
2014 First official language - French 36 46 12 4 1 0 0 82 5 1494
2011 First official language - English 39 44 9 5 3 0 0 83 8 2723
2011 First official language - French 40 44 10 4 1 0 0 85 5 1725
2008 First official language - English 41 41 8 6 3 0 0 83 9 2889
2008 First official language - French 42 43 10 4 2 0 0 85 5 1918

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 31 13 6 3 0 1 78 9 2267
2018 First official language - French 47 30 13 7 3 0 0 77 10 1331
2017 First official language - English 45 35 11 5 2 0 1 81 8 2677
2017 First official language - French 45 34 11 6 3 0 1 80 9 1532
2014 First official language - English 45 34 13 5 3 0 0 80 7 2424
2014 First official language - French 44 35 13 5 2 0 0 80 7 1495
2011 First official language - English 40 37 15 5 3 0 0 77 8 2718
2011 First official language - French 38 37 14 6 4 0 0 76 10 1724
2008 First official language - English 37 37 17 6 3 0 1 75 8 2892
2008 First official language - French 38 38 14 6 3 0 0 76 10 1922

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 19 35 25 11 1 2 37 27 2262
2018 First official language - French 7 23 37 23 8 1 2 32 31 1335
2017 First official language - English 7 17 36 23 13 1 3 38 25 2655
2017 First official language - French 6 20 35 23 12 1 4 36 28 1525
2014 First official language - English 6 19 37 24 11 1 3 36 25 2416
2014 First official language - French 6 25 38 21 7 1 2 29 31 1494
2011 First official language - English 7 20 36 22 11 1 3 34 28 2713
2011 First official language - French 8 24 35 20 9 1 3 31 33 1723
2008 First official language - English 5 17 37 25 12 1 3 39 23 2889
2008 First official language - French 6 23 35 23 9 1 3 34 30 1923

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 11 23 33 25 3 2 61 15 2252
2018 First official language - French 4 12 26 33 20 4 2 56 17 1327
2017 First official language - English 5 9 24 30 24 3 5 59 15 2643
2017 First official language - French 3 9 24 31 22 4 6 59 14 1522
2014 First official language - English 5 13 28 28 19 3 4 51 19 2409
2014 First official language - French 3 12 29 31 15 5 5 52 16 1489
2011 First official language - English 6 14 24 28 19 3 5 52 21 2711
2011 First official language - French 5 13 26 28 17 4 6 51 21 1715
2008 First official language - English 4 10 21 32 25 3 5 62 15 2882
2008 First official language - French 3 10 21 32 25 4 5 62 15 1918

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 18 33 22 13 3 3 37 28 2263
2018 First official language - French 10 26 32 17 9 3 3 28 38 1332
2017 First official language - English 8 16 31 22 15 3 5 40 26 2647
2017 First official language - French 9 21 31 18 11 3 6 32 33 1524
2014 First official language - English 11 20 30 20 12 2 5 35 33 2418
2014 First official language - French 13 27 33 14 6 3 4 21 43 1487
2011 First official language - English 11 18 30 20 12 3 5 35 32 2710
2011 First official language - French 12 26 30 15 9 3 5 26 41 1718
2008 First official language - English 8 16 30 24 14 3 5 41 26 2885
2008 First official language - French 7 19 33 22 11 4 5 36 28 1920

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 11 29 32 21 1 2 54 16 2255
2018 First official language - French 5 15 34 28 15 1 2 45 20 1330
2017 First official language - English 4 9 30 32 20 1 4 55 14 2647
2017 First official language - French 4 13 34 27 17 1 4 47 18 1513
2014 First official language - English 4 10 30 33 19 1 3 54 15 2406
2014 First official language - French 5 15 36 29 12 1 2 42 21 1490
2011 First official language - English 4 10 30 32 19 1 4 54 14 2710
2011 First official language - French 5 15 35 26 13 2 4 41 21 1716
2008 First official language - English 3 9 30 34 20 1 3 56 13 2890
2008 First official language - French 4 13 36 27 15 1 4 45 18 1921

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 19 26 22 17 2 3 41 32 2258
2018 First official language - French 10 23 27 21 14 1 3 37 35 1331
2017 First official language - English 10 19 28 19 17 2 5 39 31 2651
2017 First official language - French 9 20 29 19 15 2 6 37 32 1521
2014 First official language - English 13 21 29 18 13 2 3 33 36 2411
2014 First official language - French 11 26 31 16 9 1 4 27 40 1493
2011 First official language - English 11 19 29 20 15 2 5 37 32 2710
2011 First official language - French 10 22 29 20 11 2 6 34 35 1716
2008 First official language - English 10 20 28 21 16 1 4 39 32 2883
2008 First official language - French 9 21 28 22 15 1 4 39 32 1917

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 13 28 27 21 3 3 50 20 2257
2018 First official language - French 8 17 28 25 14 4 3 43 27 1319
2017 First official language - English 7 14 28 23 19 4 6 46 22 2646
2017 First official language - French 8 15 27 25 16 4 6 45 26 1523
2014 First official language - English 6 13 29 26 18 4 5 48 20 2414
2014 First official language - French 6 18 28 27 12 4 5 43 26 1491
2011 First official language - English 7 14 28 23 17 4 8 45 23 2705
2011 First official language - French 7 19 28 23 11 5 7 39 30 1716
2008 First official language - English 8 17 29 21 15 3 6 40 28 2885
2008 First official language - French 10 22 27 20 12 4 6 35 35 1920

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 18 33 20 14 3 3 36 29 2259
2018 First official language - French 7 20 36 21 10 3 3 33 29 1332
2017 First official language - English 9 17 32 20 14 4 5 37 28 2657
2017 First official language - French 8 17 34 20 12 4 5 36 28 1521
2014 First official language - English 10 19 30 21 13 3 4 36 32 2419
2014 First official language - French 7 20 37 19 8 5 4 29 30 1492
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 15 6 4 7 6 70 12 2266
2018 First official language - French 29 38 13 6 4 7 5 75 11 1335
2017 First official language - English 37 29 10 7 5 5 7 75 13 2672
2017 First official language - French 30 33 13 5 3 7 8 75 10 1528
2014 First official language - English 41 28 11 7 4 5 5 76 12 2422
2014 First official language - French 30 35 14 5 4 5 6 74 10 1496

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 30 8 7 5 1 0 80 12 2259
2018 First official language - French 52 34 6 5 2 1 0 86 8 1332
2017 First official language - English 53 27 7 8 4 1 0 81 12 2673
2017 First official language - French 52 33 7 4 3 1 0 86 7 1530
2014 First official language - English 53 27 7 7 4 1 0 81 11 2425
2014 First official language - French 50 35 8 3 2 1 0 87 5 1496

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 25 18 11 7 17 4 55 22 2262
2018 First official language - French 17 29 19 10 5 16 4 57 19 1332
2017 First official language - English 18 24 15 11 7 21 4 56 24 2672
2017 First official language - French 15 27 16 11 5 20 6 57 21 1530
2014 First official language - English 17 24 17 13 7 18 4 52 26 2421
2014 First official language - French 13 29 19 10 4 19 6 56 19 1495

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 30 5 4 2 0 0 89 6 2260
2018 First official language - French 58 33 5 3 1 0 0 91 4 1330
2017 First official language - English 56 31 6 5 2 0 0 87 7 2671
2017 First official language - French 54 36 5 3 2 0 0 90 5 1527
2014 First official language - English 55 32 6 5 2 0 0 87 7 2421
2014 First official language - French 51 40 6 2 1 0 0 91 4 1495

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 35 9 4 2 1 0 85 6 2264
2018 First official language - French 44 40 10 3 2 1 0 85 5 1335
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 34 9 6 4 1 1 81 10 2265
2018 First official language - French 43 36 12 6 3 0 1 79 8 1335
2017 First official language - English 48 33 9 7 4 0 0 81 10 2668
2017 First official language - French 43 38 9 5 3 1 1 82 8 1531
2014 First official language - English 48 34 9 6 3 0 0 82 9 2425
2014 First official language - French 40 41 10 6 2 0 0 81 8 1498
2011 First official language - English 41 36 10 7 5 1 1 78 12 2720
2011 First official language - French 40 36 13 6 3 1 1 78 9 1719
2008 First official language - English 37 35 11 9 7 1 1 73 17 2894
2008 First official language - French 35 37 14 8 5 0 1 73 13 1922

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 26 8 4 3 1 1 84 7 2265
2018 First official language - French 49 32 10 4 2 2 1 83 6 1336
2017 First official language - English 57 25 8 5 3 2 1 84 8 2670
2017 First official language - French 51 33 9 2 2 2 1 86 5 1531
2014 First official language - English 57 26 9 4 2 2 1 85 6 2424
2014 First official language - French 47 36 9 3 2 2 1 85 5 1498
2011 First official language - English 51 28 9 6 3 2 1 82 9 2718
2011 First official language - French 45 34 11 5 2 3 1 82 7 1722
2008 First official language - English 49 27 10 6 5 3 1 79 11 2895
2008 First official language - French 43 33 12 5 3 2 1 79 9 1925

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 30 8 6 3 1 0 82 10 2263
2018 First official language - French 49 33 9 6 2 0 0 83 8 1331
2017 First official language - English 52 30 7 7 3 1 0 82 10 2672
2017 First official language - French 50 33 9 5 3 0 0 83 8 1529
2014 First official language - English 50 32 8 6 3 1 0 83 9 2424
2014 First official language - French 45 38 9 4 3 1 0 84 7 1497
2011 First official language - English 47 32 8 7 4 1 0 80 12 2711
2011 First official language - French 44 36 10 7 3 0 0 80 9 1723
2008 First official language - English 44 31 9 9 6 1 1 76 15 2894
2008 First official language - French 42 36 11 6 4 0 0 78 11 1924

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 23 8 3 3 1 0 86 6 2260
2018 First official language - French 56 28 10 3 3 1 0 85 6 1335
2017 First official language - English 62 22 9 3 2 2 0 86 6 2668
2017 First official language - French 59 26 8 2 3 1 0 86 5 1532

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 25 9 6 4 1 0 82 9 2264
2018 First official language - French 51 31 10 4 3 0 0 82 7 1334
2017 First official language - English 59 24 7 6 3 0 0 84 9 2662
2017 First official language - French 54 31 8 3 3 0 0 85 7 1530
2014 First official language - English 58 26 7 5 3 0 0 85 8 2423
2014 First official language - French 50 34 8 4 3 0 0 85 7 1496
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 33 13 9 4 3 10 70 15 742
2018 First official language - French 24 38 14 8 2 4 9 72 12 600
2017 First official language - English 33 31 11 7 3 4 10 75 12 906
2017 First official language - French 28 39 11 7 2 3 11 77 10 632
2014 First official language - English 32 32 14 8 2 3 9 74 11 771
2014 First official language - French 25 39 15 6 2 5 9 74 9 634

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 30 13 6 3 9 0 76 10 2270
2018 First official language - French 31 38 13 6 2 9 0 76 9 1334
2017 First official language - English 40 30 11 6 4 9 0 77 11 2670
2017 First official language - French 34 38 13 5 2 7 0 78 8 1530
2014 First official language - English 36 31 13 6 3 11 1 76 9 2421
2014 First official language - French 27 42 14 4 1 11 1 77 6 1497
2011 First official language - English 30 29 17 7 4 11 1 68 13 2711
2011 First official language - French 26 35 18 5 3 13 1 70 9 1716

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 35 14 9 4 4 0 71 14 2261
2018 First official language - French 28 40 16 8 4 3 0 71 12 1325
2017 First official language - English 37 32 14 9 5 3 0 71 15 2670
2017 First official language - French 31 40 15 7 4 2 0 73 11 1529
2014 First official language - English 31 34 14 11 5 4 0 68 17 2422
2014 First official language - French 24 39 22 8 3 3 0 66 11 1495
2011 First official language - English 26 34 17 11 7 4 1 63 19 2708
2011 First official language - French 24 39 20 9 5 4 0 65 14 1717
2008 First official language - English 31 36 15 9 5 4 1 70 15 2894
2008 First official language - French 26 39 19 6 4 4 0 68 11 1923

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 31 18 13 5 8 0 60 20 2262
2018 First official language - French 20 37 21 10 4 7 0 62 15 1331
2017 First official language - English 26 32 15 12 5 8 0 64 19 2664
2017 First official language - French 22 39 20 9 4 7 0 66 13 1528
2014 First official language - English 23 32 17 12 5 10 0 62 20 2419
2014 First official language - French 18 36 25 9 3 9 0 59 13 1495
2011 First official language - English 17 33 19 13 7 11 0 57 22 2719
2011 First official language - French 15 38 21 10 4 11 0 60 16 1722
2008 First official language - English 17 36 17 13 5 11 1 60 20 2890
2008 First official language - French 15 40 22 8 4 10 1 62 13 1918

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 34 16 16 9 5 0 58 26 2268
2018 First official language - French 19 39 21 12 6 3 0 60 18 1334
2017 First official language - English 24 34 13 15 8 5 0 62 25 2669
2017 First official language - French 24 40 18 10 5 3 0 66 15 1529
2014 First official language - English 21 34 17 15 8 5 0 58 24 2421
2014 First official language - French 20 42 22 9 4 4 0 64 14 1494
2011 First official language - English 17 37 16 17 8 5 0 57 26 2719
2011 First official language - French 18 42 18 12 5 3 0 63 18 1716
2008 First official language - English 21 38 13 16 7 4 0 62 24 2894
2008 First official language - French 19 46 18 10 5 3 0 67 15 1922
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 44 13 7 2 2 0 78 9 2267
2018 First official language - French 29 47 15 7 1 1 0 76 8 1328
2017 First official language - English 37 42 11 6 2 2 0 80 8 2669
2017 First official language - French 31 47 14 6 1 1 0 79 7 1528
2014 First official language - English 35 41 13 7 2 2 0 78 9 2423
2014 First official language - French 30 47 16 4 2 1 0 78 6 1497
2011 First official language - English 30 41 15 7 3 3 0 73 11 2715
2011 First official language - French 26 44 17 6 3 3 0 73 9 1712

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 38 12 7 3 4 2 76 11 2263
2018 First official language - French 29 42 13 9 3 3 1 74 12 1328
2017 First official language - English 40 34 11 6 4 4 2 78 11 2665
2017 First official language - French 33 42 12 6 3 3 1 78 10 1527
2014 First official language - English 41 36 10 5 3 4 2 81 9 2423
2014 First official language - French 31 43 13 6 2 3 1 77 9 1498
2011 First official language - English 41 34 10 7 2 4 2 80 10 2709
2011 First official language - French 35 40 11 6 3 5 1 79 10 1719
2008 First official language - English 36 33 11 9 5 5 2 74 14 2895
2008 First official language - French 31 38 13 8 4 4 1 73 13 1927

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 39 13 4 2 2 0 80 7 2256
2018 First official language - French 36 43 13 4 1 2 0 81 5 1321

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 24 18 12 10 11 3 54 26 2267
2018 First official language - French 17 27 21 11 9 13 3 52 24 1330
2017 First official language - English 18 22 17 14 12 13 3 49 31 2667
2017 First official language - French 16 25 19 12 10 14 5 50 27 1529
2014 First official language - English 17 22 18 14 13 13 3 47 32 2420
2014 First official language - French 11 23 21 14 10 16 4 42 31 1499
2011 First official language - English 16 23 19 13 12 13 4 47 31 2713
2011 First official language - French 14 21 19 12 11 17 5 45 30 1717

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 35 14 12 7 2 1 66 20 2266
2018 First official language - French 25 42 19 8 3 2 0 69 12 1330
2017 First official language - English 31 36 12 12 7 3 0 68 19 2666
2017 First official language - French 31 42 14 7 3 2 0 75 10 1525
2014 First official language - English 29 33 14 13 7 3 1 65 20 2423
2014 First official language - French 28 43 17 8 3 2 0 72 11 1497
2011 First official language - English 31 34 14 10 8 3 1 67 18 2719
2011 First official language - French 32 39 15 7 4 2 1 74 11 1717
2008 First official language - English 32 37 12 10 7 1 1 70 17 2890
2008 First official language - French 31 41 16 7 3 2 0 74 10 1923

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 31 12 14 11 3 2 61 26 2271
2018 First official language - French 25 36 16 10 8 2 2 63 20 1331
2017 First official language - English 27 29 12 14 13 2 2 59 28 2664
2017 First official language - French 28 34 15 11 9 2 2 64 20 1529
2014 First official language - English 21 27 13 17 16 3 3 51 35 2424
2014 First official language - French 20 33 17 15 10 2 3 56 26 1498
2011 First official language - English 19 28 14 16 18 2 2 49 36 2716
2011 First official language - French 20 29 18 15 13 2 3 52 30 1719
2008 First official language - English 21 32 12 16 16 1 2 55 33 2886
2008 First official language - French 22 34 15 14 10 2 2 58 26 1920

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 39 17 8 4 4 1 70 12 2270
2018 First official language - French 24 41 22 6 3 3 0 67 10 1330
2017 First official language - English 27 39 16 8 5 4 1 69 13 2669
2017 First official language - French 27 40 18 7 3 5 1 71 10 1526

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 32 10 2 1 4 0 86 4 2266
2018 First official language - French 47 40 8 1 1 3 0 90 2 1326
2017 First official language - English 49 31 10 2 2 4 1 84 5 2666
2017 First official language - French 46 39 9 1 1 3 0 88 3 1528
2014 First official language - English 55 29 9 2 1 4 0 88 3 2419
2014 First official language - French 45 42 8 1 0 3 0 90 2 1498

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 8 3 2 2 0 86 5 2267
2018 First official language - French 48 40 8 2 1 2 0 89 3 1329
2017 First official language - English 50 34 9 4 1 1 0 85 5 2662
2017 First official language - French 48 39 8 2 1 2 0 89 3 1530
2014 First official language - English 51 32 10 3 1 2 0 85 5 2421
2014 First official language - French 42 43 9 2 1 2 0 88 3 1498
2011 First official language - English 40 39 11 4 2 3 0 82 7 2719
2011 First official language - French 38 41 11 3 1 4 0 83 5 1719

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 31 7 2 2 1 0 89 4 2260
2018 First official language - French 54 35 7 2 1 0 0 90 3 1328
2017 First official language - English 56 31 8 3 2 0 0 88 5 2669
2017 First official language - French 53 37 6 1 1 1 0 91 3 1528
2014 First official language - English 55 32 8 3 2 1 0 88 4 2420
2014 First official language - French 48 40 8 2 1 0 0 89 3 1498
2011 First official language - English 46 37 10 4 3 1 0 83 7 2714
2011 First official language - French 44 41 10 3 2 0 0 86 5 1714
2008 First official language - English 45 36 10 5 3 1 0 82 8 2894
2008 First official language - French 41 43 10 3 2 1 0 84 5 1924

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 31 12 5 3 1 0 80 8 2263
2018 First official language - French 49 34 12 3 2 0 0 83 5 1326
2017 First official language - English 48 30 12 6 3 1 0 79 10 2669
2017 First official language - French 49 36 10 3 2 1 0 86 4 1527
2014 First official language - English 39 35 14 8 3 0 0 75 11 2425
2014 First official language - French 39 41 14 4 2 1 0 81 5 1498
2011 First official language - English 41 34 14 7 4 1 0 76 10 2714
2011 First official language - French 42 37 14 3 2 1 0 80 5 1721

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 33 11 6 3 0 0 80 9 2251
2018 First official language - French 46 38 10 4 2 0 0 84 6 1319
2017 First official language - English 47 33 11 6 3 0 0 80 9 2666
2017 First official language - French 45 40 11 2 2 0 0 85 4 1531
2014 First official language - English 39 37 13 8 3 0 0 76 11 2423
2014 First official language - French 37 42 15 4 1 1 0 80 5 1499
2011 First official language - English 40 36 13 7 4 0 0 76 11 2713
2011 First official language - French 38 41 14 4 2 0 0 80 6 1715
2008 First official language - English 43 36 10 7 3 0 0 80 10 2889
2008 First official language - French 41 42 10 5 2 0 0 83 7 1922

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 27 14 10 5 2 0 69 16 2262
2018 First official language - French 44 26 16 6 4 3 0 73 11 1329
2017 First official language - English 40 24 16 10 6 5 0 67 16 2666
2017 First official language - French 42 30 14 7 4 4 0 75 11 1530
2014 First official language - English 36 25 17 11 6 4 0 64 19 2425
2014 First official language - French 36 32 18 7 3 4 0 71 11 1498
2011 First official language - English 39 24 14 10 7 5 1 67 18 2716
2011 First official language - French 39 28 16 6 6 5 0 71 12 1716
2008 First official language - English 38 26 15 10 7 4 1 67 18 2890
2008 First official language - French 37 29 16 7 5 5 0 70 13 1920
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 25 40 34 2272
2018 First official language - French 26 46 28 1337
2017 First official language - English 25 41 34 2673
2017 First official language - French 22 47 30 1530
2014 First official language - English 25 39 36 2425
2014 First official language - French 22 49 29 1499
2011 First official language - English 26 41 33 2721
2011 First official language - French 24 50 26 1720

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 10 42 22 6 15 5 561
2018 First official language - French 16 43 26 3 7 5 340
2017 First official language - English 11 46 24 5 9 6 666
2017 First official language - French 16 46 22 1 6 8 346
2014 First official language - English 11 44 24 10 9999 12 586
2014 First official language - French 20 48 20 6 9999 7 322
2011 First official language - English 14 41 23 7 9999 15 700
2011 First official language - French 20 41 25 2 9999 11 400
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 9 91 2267
2018 First official language - French 8 92 1332

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 217
2018 First official language - French 40 100

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 217
2018 First official language - French 69 100

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 217
2018 First official language - French 7 100

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 217
2018 First official language - French 34 100

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 217
2018 First official language - French 39 100

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 217
2018 First official language - French 39 100

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 217
2018 First official language - French 47 100

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 217
2018 First official language - French 32 100

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 217
2018 First official language - French 58 100

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 217
2018 First official language - French 31 100

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 217
2018 First official language - French 6 100

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 217
2018 First official language - French 9 100

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 217
2018 First official language - French 48 100

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 217
2018 First official language - French 15 100

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 217
2018 First official language - French 13 100

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 216
2018 First official language - French 62 100

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 216
2018 First official language - French 30 100

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 216
2018 First official language - French 5 100

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 216
2018 First official language - French 13 100

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 216
2018 First official language - French 8 100

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 216
2018 First official language - French 5 100

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 216
2018 First official language - French 13 100

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 216
2018 First official language - French 14 100

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 216
2018 First official language - French 21 100

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 210
2018 First official language - French 18 95

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 210
2018 First official language - French 17 95

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 210
2018 First official language - French 14 95

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 210
2018 First official language - French 6 95

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 210
2018 First official language - French 12 95

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 210
2018 First official language - French 8 95

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 210
2018 First official language - French 6 95

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 210
2018 First official language - French 11 95

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 210
2018 First official language - French 11 95

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 210
2018 First official language - French 18 95

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 210
2018 First official language - French 14 95

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 210
2018 First official language - French 49 95

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 210
2018 First official language - French 42 95

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 210
2018 First official language - French 10 95

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 17 16 4 4 30 7 61 13 2265
2018 First official language - French 20 22 14 5 3 30 6 65 12 1324
2017 First official language - English 22 17 16 4 4 29 9 62 13 2664
2017 First official language - French 21 21 14 3 3 31 8 68 9 1530
2014 First official language - English 20 17 15 4 3 31 10 62 12 2420
2014 First official language - French 16 21 14 4 2 34 9 65 10 1498

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 32 14 4 3 9 1 78 7 2263
2018 First official language - French 36 37 13 4 2 7 0 80 6 1330
2017 First official language - English 39 31 12 4 3 9 2 79 8 2663
2017 First official language - French 38 37 11 2 2 10 1 83 4 1526
2014 First official language - English 37 30 13 4 2 13 2 78 6 2420
2014 First official language - French 29 40 15 2 1 12 2 80 3 1496
2011 First official language - English 46 35 9 3 2 5 0 85 5 2714
2011 First official language - French 42 39 9 3 1 6 0 86 4 1717
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 5 95 2269
2018 First official language - French 3 97 1331

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 117
2018 First official language - French 33 45

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 75 117
2018 First official language - French 87 45

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 117
2018 First official language - French 0 45

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 118
2018 First official language - French 15 45

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 118
2018 First official language - French 15 45

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 118
2018 First official language - French 33 45

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 118
2018 First official language - French 12 45

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 118
2018 First official language - French 0 45

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 118
2018 First official language - French 14 45

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 118
2018 First official language - French 20 45

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 118
2018 First official language - French 25 45

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 118
2018 First official language - French 38 45

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 118
2018 First official language - French 14 45

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 118
2018 First official language - French 17 45

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 118
2018 First official language - French 37 45

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 114
2018 First official language - French 15 42

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 114
2018 First official language - French 12 42

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 114
2018 First official language - French 12 42

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 114
2018 First official language - French 17 42

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 114
2018 First official language - French 15 42

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 114
2018 First official language - French 44 42

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 114
2018 First official language - French 42 42

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 114
2018 First official language - French 12 42

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 17 16 2 2 34 7 65 8 2265
2018 First official language - French 20 22 14 2 2 35 5 70 6 1329
2017 First official language - English 22 16 15 2 2 34 8 66 7 2667
2017 First official language - French 22 20 13 2 1 36 7 73 5 1528
2014 First official language - English 21 16 15 2 1 35 9 67 6 2420
2014 First official language - French 16 22 13 1 1 39 7 72 5 1497

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 29 13 2 2 11 1 80 5 2266
2018 First official language - French 36 38 13 2 1 10 1 82 3 1333
2017 First official language - English 42 28 12 2 2 12 2 81 5 2667
2017 First official language - French 38 37 9 2 1 12 1 86 3 1525
2014 First official language - English 38 29 13 2 1 14 2 81 4 2419
2014 First official language - French 30 40 12 2 1 14 2 83 2 1498
2011 First official language - English 48 32 9 2 1 7 0 87 4 2712
2011 First official language - French 42 39 9 2 1 7 0 88 2 1722
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 29 16 6 5 0 1 73 11 2260
2018 First official language - French 44 28 15 6 5 0 2 74 11 1332
2017 First official language - English 40 28 15 8 6 0 2 70 14 2667
2017 First official language - French 39 25 18 7 7 1 3 67 15 1527

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 31 25 14 9 0 1 52 23 2262
2018 First official language - French 19 28 26 17 8 0 1 48 26 1331
2017 First official language - English 22 32 24 13 8 0 1 55 21 2667
2017 First official language - French 21 28 29 13 8 0 2 49 21 1531

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 20 10 5 1 1 64 16 2260
2018 First official language - French 24 30 25 14 5 0 2 55 20 1328
2017 First official language - English 32 32 18 10 5 0 2 66 15 2658
2017 First official language - French 24 30 25 12 6 0 2 55 19 1524

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 26 21 14 8 1 1 54 24 2254
2018 First official language - French 24 25 26 13 8 1 2 51 22 1326
2017 First official language - English 26 27 21 14 9 1 3 55 23 2667
2017 First official language - French 24 26 24 14 7 1 4 53 23 1528

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 22 10 4 3 1 6 82 7 2257
2018 First official language - French 50 21 12 6 4 0 8 77 10 1331
2017 First official language - English 50 24 10 5 3 1 9 81 8 2663
2017 First official language - French 44 23 12 5 3 1 12 77 10 1526

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 29 20 9 6 0 0 64 16 2264
2018 First official language - French 36 27 20 9 7 0 1 64 16 1333
2017 First official language - English 32 33 19 9 6 0 1 66 15 2657
2017 First official language - French 33 29 21 9 5 0 1 64 14 1528

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 35 21 7 5 1 1 67 12 2260
2018 First official language - French 30 37 21 7 3 1 1 68 10 1334
2017 First official language - English 32 33 20 8 5 1 2 66 13 2655
2017 First official language - French 32 35 18 8 4 1 2 69 12 1528

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 33 23 11 6 1 1 60 17 2259
2018 First official language - French 26 33 24 11 4 0 1 60 16 1328
2017 First official language - English 27 34 21 11 6 1 1 62 17 2659
2017 First official language - French 27 37 19 10 5 1 2 65 15 1528

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 33 20 10 5 0 1 64 16 2257
2018 First official language - French 31 33 21 9 5 1 1 65 14 1330
2017 First official language - English 32 33 19 10 5 0 1 65 15 2659
2017 First official language - French 34 33 18 8 4 0 2 68 13 1525

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 34 20 9 4 1 1 67 13 2256
2018 First official language - French 32 34 19 10 4 0 2 67 14 1326
2017 First official language - English 33 34 19 8 4 1 2 69 12 2652
2017 First official language - French 36 33 16 8 4 1 2 70 13 1521

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 23 12 6 4 0 1 78 10 2251
2018 First official language - French 56 22 11 5 3 0 4 81 8 1328
2017 First official language - English 53 24 12 5 3 0 2 79 8 2668
2017 First official language - French 58 22 9 4 3 0 3 82 8 1523

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 76 11 5 1 1 1 6 92 3 2255
2018 First official language - French 72 13 6 1 1 1 6 92 2 1327

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 77 10 5 2 3 1 3 91 4 2257
2018 First official language - French 75 10 4 2 3 1 4 90 5 1325
2017 First official language - English 76 11 4 2 2 1 3 91 5 2661
2017 First official language - French 75 10 3 3 4 1 5 90 7 1525

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 24 9 3 2 0 1 86 5 2260
2018 First official language - French 61 22 10 4 2 0 2 84 6 1335
2017 First official language - English 61 25 8 3 1 0 2 88 4 2662
2017 First official language - French 61 20 9 4 2 0 3 85 6 1529

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 21 9 4 3 1 1 83 8 2256
2018 First official language - French 63 17 9 5 4 0 1 82 9 1327
2017 First official language - English 62 20 8 4 3 1 2 85 7 2664
2017 First official language - French 65 15 8 4 5 0 4 83 9 1531

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 14 5 2 1 0 22 90 3 2244
2018 First official language - French 56 16 7 3 1 0 17 87 4 1328
2017 First official language - English 55 15 5 2 1 0 21 90 4 2656
2017 First official language - French 57 15 5 2 1 0 20 89 5 1523

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 15 5 1 1 1 7 93 2 2256
2018 First official language - French 73 13 6 1 0 0 6 92 2 1332
2017 First official language - English 71 14 4 1 0 0 9 94 2 2652
2017 First official language - French 71 12 5 1 1 0 9 93 2 1518

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 13 6 2 3 1 2 88 6 2258
2018 First official language - French 77 10 5 2 2 0 4 90 4 1331
2017 First official language - English 67 17 6 3 4 1 3 87 7 2666
2017 First official language - French 73 12 4 3 3 1 5 89 6 1526

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 30 13 4 2 0 2 80 7 2251
2018 First official language - French 50 26 16 4 2 0 2 78 6 1334
2017 First official language - English 49 30 12 4 2 0 2 81 7 2665
2017 First official language - French 53 26 11 4 2 0 3 82 7 1524

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 36 30 11 3 0 0 56 14 2268
2018 First official language - French 19 32 34 12 3 0 0 51 15 1330
2017 First official language - English 15 35 35 11 4 0 1 50 15 2671
2017 First official language - French 14 32 37 11 5 0 1 47 16 1531

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 16 37 27 12 0 0 39 24 2253
2018 First official language - French 6 16 36 27 14 0 0 41 22 1321
2017 First official language - English 6 17 38 26 12 0 0 38 23 2671
2017 First official language - French 5 15 36 27 15 1 1 43 20 1528

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 43 13 5 2 3 0 79 8 2266
2018 First official language - French 33 44 14 4 2 3 0 79 6 1330
2017 First official language - English 25 42 15 8 4 6 0 71 13 2671
2017 First official language - French 25 45 16 5 3 5 0 75 8 1529

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 37 15 8 4 2 0 72 12 2267
2018 First official language - French 30 42 16 8 4 2 0 73 11 1334
2017 First official language - English 26 40 16 10 6 3 0 68 16 2670
2017 First official language - French 25 46 16 7 4 2 0 72 11 1531
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 23 10 3 2 4 1 60 40 2267
2018 First official language - French 59 23 9 4 2 2 2 61 39 1335
2017 First official language - English 50 22 10 4 4 7 1 55 45 2674
2017 First official language - French 55 21 11 5 4 4 1 58 42 1532

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 868
2018 First official language - French 15 506
2017 First official language - English 19 1085
2017 First official language - French 17 607

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 868
2018 First official language - French 31 506
2017 First official language - English 34 1085
2017 First official language - French 33 607

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 868
2018 First official language - French 22 506
2017 First official language - English 16 1085
2017 First official language - French 15 607

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 868
2018 First official language - French 28 506
2017 First official language - English 29 1085
2017 First official language - French 31 607

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 868
2018 First official language - French 8 506
2017 First official language - English 6 1085
2017 First official language - French 7 607

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 868
2018 First official language - French 30 506

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 868
2018 First official language - French 29 506
2017 First official language - English 44 1085
2017 First official language - French 42 607

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 10 57 16 7 4 6 813
2018 First official language - French 10 62 16 6 2 4 481
2017 First official language - English 12 63 12 6 3 5 1057
2017 First official language - French 14 64 12 7 1 3 591

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 72 28 857
2018 First official language - French 69 31 504

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 29 14 13 9 2 10 59 25 865
2018 First official language - French 25 31 18 10 7 1 8 62 19 506
2017 First official language - English 17 26 15 16 12 3 11 50 33 1102
2017 First official language - French 16 26 15 15 10 3 14 51 30 617

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 19 14 13 14 3 25 42 38 866
2018 First official language - French 13 20 18 12 12 3 21 44 32 506
2017 First official language - English 8 14 14 15 19 6 24 31 48 1101
2017 First official language - French 9 18 15 14 15 4 25 38 41 615

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 15 8 5 4 2 9 81 10 2261
2018 First official language - French 58 13 10 5 5 1 9 78 11 1331
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