2018 Public Service Employee Survey Results for Statistics Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 8 9 3 1 1 81 11 914
2018 3 to 10 years in current department or agency 27 47 11 11 4 0 0 74 15 1001
2018 11 to 20 years in current department or agency 23 47 12 13 5 0 0 70 18 1019
2018 More than 20 years in current department or agency 31 44 12 10 3 0 1 76 12 617
2017 Less than 3 years in current department or agency 33 40 10 12 5 0 1 73 16 931
2017 3 to 10 years in current department or agency 31 39 11 11 7 0 0 70 18 1211
2017 11 to 20 years in current department or agency 28 43 12 12 5 0 0 71 17 1247
2017 More than 20 years in current department or agency 35 43 11 8 2 0 1 79 10 724
2014 Less than 3 years in current department or agency 32 41 10 12 4 1 1 74 16 614
2014 3 to 10 years in current department or agency 29 41 13 12 5 0 0 70 17 1333
2014 11 to 20 years in current department or agency 29 43 14 9 4 0 0 72 14 1246
2014 More than 20 years in current department or agency 36 40 12 8 2 0 2 78 10 665

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 38 10 9 3 0 0 78 11 913
2018 3 to 10 years in current department or agency 33 45 11 7 3 0 0 78 10 1000
2018 11 to 20 years in current department or agency 34 46 11 6 3 0 0 80 9 1015
2018 More than 20 years in current department or agency 39 45 10 4 2 0 0 84 6 619
2017 Less than 3 years in current department or agency 38 40 10 8 4 0 0 78 12 931
2017 3 to 10 years in current department or agency 38 41 11 7 3 0 0 80 10 1211
2017 11 to 20 years in current department or agency 40 42 9 7 2 0 0 82 9 1246
2017 More than 20 years in current department or agency 44 40 9 5 2 0 0 84 7 724
2014 Less than 3 years in current department or agency 29 39 15 9 6 0 1 69 16 614
2014 3 to 10 years in current department or agency 31 44 15 7 3 0 0 75 10 1337
2014 11 to 20 years in current department or agency 34 45 11 7 3 0 0 79 10 1249
2014 More than 20 years in current department or agency 44 42 8 4 2 0 0 86 6 666

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 36 9 5 2 0 0 83 8 908
2018 3 to 10 years in current department or agency 41 43 8 6 2 0 0 83 8 993
2018 11 to 20 years in current department or agency 39 45 9 5 2 0 0 83 7 1013
2018 More than 20 years in current department or agency 42 44 7 5 2 0 0 86 7 615
2017 Less than 3 years in current department or agency 43 37 8 8 3 0 0 81 11 930
2017 3 to 10 years in current department or agency 44 40 8 6 3 0 0 84 8 1210
2017 11 to 20 years in current department or agency 44 41 7 6 2 0 0 85 9 1245
2017 More than 20 years in current department or agency 48 40 7 4 1 0 0 88 5 724
2014 Less than 3 years in current department or agency 37 36 10 10 6 0 0 74 16 614
2014 3 to 10 years in current department or agency 37 43 10 7 3 0 0 81 9 1335
2014 11 to 20 years in current department or agency 36 46 9 7 2 0 0 83 8 1248
2014 More than 20 years in current department or agency 47 42 5 3 2 0 0 90 5 666

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 26 7 3 1 1 1 89 4 912
2018 3 to 10 years in current department or agency 48 32 10 7 3 0 0 81 9 1002
2018 11 to 20 years in current department or agency 41 37 11 6 4 0 1 78 10 1018
2018 More than 20 years in current department or agency 43 36 10 7 3 0 1 80 10 619
2017 Less than 3 years in current department or agency 57 27 9 3 3 0 1 85 6 932
2017 3 to 10 years in current department or agency 48 32 9 6 3 1 0 82 9 1209
2017 11 to 20 years in current department or agency 44 36 8 8 4 0 1 80 12 1246
2017 More than 20 years in current department or agency 48 32 10 6 3 0 1 81 9 724
2014 Less than 3 years in current department or agency 51 27 11 2 3 2 4 83 5 612
2014 3 to 10 years in current department or agency 45 32 11 6 4 1 1 79 10 1336
2014 11 to 20 years in current department or agency 42 38 11 5 3 1 1 81 8 1247
2014 More than 20 years in current department or agency 45 38 8 4 2 1 2 85 6 665

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 41 11 5 2 0 0 83 7 909
2018 3 to 10 years in current department or agency 33 46 11 8 3 0 0 79 11 1000
2018 11 to 20 years in current department or agency 32 46 11 8 4 0 0 77 11 1015
2018 More than 20 years in current department or agency 35 45 12 5 2 0 0 81 7 616
2017 Less than 3 years in current department or agency 37 43 9 7 4 0 0 80 11 928
2017 3 to 10 years in current department or agency 33 47 10 5 3 0 0 81 8 1212
2017 11 to 20 years in current department or agency 35 45 11 6 3 0 0 80 9 1247
2017 More than 20 years in current department or agency 38 44 9 6 2 0 0 83 8 723
2014 Less than 3 years in current department or agency 30 45 12 8 5 0 0 75 13 614
2014 3 to 10 years in current department or agency 28 48 13 7 3 0 0 76 10 1339
2014 11 to 20 years in current department or agency 28 48 13 8 3 0 0 76 11 1248
2014 More than 20 years in current department or agency 36 47 9 6 2 0 0 83 8 667

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 34 12 5 2 1 2 80 8 911
2018 3 to 10 years in current department or agency 30 37 15 12 6 0 0 67 18 1001
2018 11 to 20 years in current department or agency 26 40 15 11 7 0 0 66 19 1018
2018 More than 20 years in current department or agency 25 43 18 9 4 0 0 68 14 619
2017 Less than 3 years in current department or agency 41 36 10 7 4 1 1 79 11 930
2017 3 to 10 years in current department or agency 30 38 15 10 7 0 0 68 17 1212
2017 11 to 20 years in current department or agency 28 41 14 10 7 0 0 68 18 1244
2017 More than 20 years in current department or agency 32 37 15 12 5 0 0 69 17 723
2014 Less than 3 years in current department or agency 38 36 15 7 4 0 0 75 10 614
2014 3 to 10 years in current department or agency 25 41 16 10 7 0 0 67 18 1336
2014 11 to 20 years in current department or agency 24 42 17 12 5 0 0 66 17 1248
2014 More than 20 years in current department or agency 29 42 15 11 3 0 0 70 15 667

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 40 10 7 1 0 0 82 8 913
2018 3 to 10 years in current department or agency 32 43 13 8 3 0 0 76 11 1001
2018 11 to 20 years in current department or agency 29 44 13 10 5 0 0 73 14 1020
2018 More than 20 years in current department or agency 30 49 11 6 3 0 0 80 9 620
2017 Less than 3 years in current department or agency 39 41 10 6 3 0 0 81 9 930
2017 3 to 10 years in current department or agency 35 42 11 8 4 0 0 77 12 1211
2017 11 to 20 years in current department or agency 31 48 10 7 3 0 0 79 11 1244
2017 More than 20 years in current department or agency 37 44 9 8 2 0 0 81 10 722

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 38 5 2 1 0 0 92 3 914
2018 3 to 10 years in current department or agency 47 40 7 4 1 0 0 88 5 1000
2018 11 to 20 years in current department or agency 43 43 8 4 2 0 0 86 6 1022
2018 More than 20 years in current department or agency 45 42 9 3 1 0 0 88 4 619
2017 Less than 3 years in current department or agency 49 38 6 4 2 0 0 88 6 927
2017 3 to 10 years in current department or agency 45 41 8 3 2 0 0 86 5 1209
2017 11 to 20 years in current department or agency 45 43 7 3 2 0 0 88 5 1244
2017 More than 20 years in current department or agency 48 39 8 3 1 0 0 88 4 723
2014 Less than 3 years in current department or agency 46 40 8 4 2 0 0 86 6 614
2014 3 to 10 years in current department or agency 44 42 9 4 1 0 0 86 5 1334
2014 11 to 20 years in current department or agency 40 45 10 3 1 0 0 86 4 1249
2014 More than 20 years in current department or agency 48 41 7 2 1 1 0 90 3 667

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 11 5 1 0 0 84 6 913
2018 3 to 10 years in current department or agency 33 41 13 9 4 0 0 74 14 999
2018 11 to 20 years in current department or agency 29 42 14 10 5 0 0 71 16 1020
2018 More than 20 years in current department or agency 31 41 14 9 5 0 0 72 13 618
2017 Less than 3 years in current department or agency 42 38 10 7 3 1 0 80 10 927
2017 3 to 10 years in current department or agency 33 40 13 8 6 0 0 73 13 1211
2017 11 to 20 years in current department or agency 32 40 13 9 6 0 0 72 15 1244
2017 More than 20 years in current department or agency 35 41 10 9 5 0 0 76 14 721

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 9 3 1 0 0 87 4 908
2018 3 to 10 years in current department or agency 45 40 9 3 1 0 0 86 5 995
2018 11 to 20 years in current department or agency 47 38 9 4 2 0 0 84 6 1016
2018 More than 20 years in current department or agency 53 38 7 2 1 0 0 90 3 617
2017 Less than 3 years in current department or agency 49 37 9 4 1 0 0 86 5 930
2017 3 to 10 years in current department or agency 49 38 9 3 1 0 0 87 4 1212
2017 11 to 20 years in current department or agency 51 37 8 2 2 0 0 88 4 1246
2017 More than 20 years in current department or agency 56 34 6 3 1 0 0 91 3 722
2014 Less than 3 years in current department or agency 53 32 10 2 2 0 0 85 4 613
2014 3 to 10 years in current department or agency 56 33 9 2 1 0 0 89 3 1335
2014 11 to 20 years in current department or agency 53 35 9 2 1 0 0 89 2 1249
2014 More than 20 years in current department or agency 60 32 6 1 1 0 0 92 2 667

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 38 12 5 2 1 1 81 8 914
2018 3 to 10 years in current department or agency 34 43 11 8 5 0 0 77 12 998
2018 11 to 20 years in current department or agency 31 41 14 9 5 0 0 72 14 1012
2018 More than 20 years in current department or agency 34 43 12 7 4 0 0 77 11 616
2017 Less than 3 years in current department or agency 38 37 12 8 4 1 1 76 12 930
2017 3 to 10 years in current department or agency 36 41 11 8 4 0 0 77 12 1212
2017 11 to 20 years in current department or agency 35 44 10 7 5 0 0 79 12 1245
2017 More than 20 years in current department or agency 40 41 8 8 2 0 0 81 10 723
2014 Less than 3 years in current department or agency 27 43 14 10 4 1 2 72 14 614
2014 3 to 10 years in current department or agency 27 44 14 10 4 1 0 71 15 1337
2014 11 to 20 years in current department or agency 26 45 13 10 4 0 0 72 15 1248
2014 More than 20 years in current department or agency 33 43 12 7 3 1 1 77 11 667

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 10 6 2 1 0 82 7 908
2018 3 to 10 years in current department or agency 40 36 11 7 5 0 0 77 12 997
2018 11 to 20 years in current department or agency 36 37 15 7 5 0 0 73 12 1017
2018 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 9 613
2017 Less than 3 years in current department or agency 45 32 12 7 3 1 0 78 10 930
2017 3 to 10 years in current department or agency 41 36 12 6 4 0 0 78 10 1206
2017 11 to 20 years in current department or agency 40 38 10 7 4 0 0 79 12 1244
2017 More than 20 years in current department or agency 45 39 10 3 2 0 0 84 6 722
2014 Less than 3 years in current department or agency 40 33 13 9 3 0 1 75 12 614
2014 3 to 10 years in current department or agency 34 41 13 8 4 0 0 75 12 1335
2014 11 to 20 years in current department or agency 33 40 16 7 4 0 0 73 11 1249
2014 More than 20 years in current department or agency 39 41 9 7 2 0 0 81 9 667

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 10 3 1 1 1 84 5 909
2018 3 to 10 years in current department or agency 34 39 14 8 3 0 0 74 11 997
2018 11 to 20 years in current department or agency 29 40 15 11 5 0 0 69 16 1017
2018 More than 20 years in current department or agency 31 46 13 6 4 0 0 77 10 613
2017 Less than 3 years in current department or agency 44 39 10 4 2 0 1 84 6 927
2017 3 to 10 years in current department or agency 40 37 13 6 4 0 0 77 10 1211
2017 11 to 20 years in current department or agency 34 42 11 8 4 0 1 77 12 1245
2017 More than 20 years in current department or agency 39 40 11 7 3 0 0 80 9 720
2014 Less than 3 years in current department or agency 43 37 12 4 2 1 1 81 7 614
2014 3 to 10 years in current department or agency 33 41 15 8 3 1 0 74 11 1338
2014 11 to 20 years in current department or agency 30 43 16 7 3 0 0 73 10 1249
2014 More than 20 years in current department or agency 37 40 12 7 3 1 0 78 10 667

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 39 8 4 1 0 0 86 6 913
2018 3 to 10 years in current department or agency 38 44 10 5 2 0 0 82 8 998
2018 11 to 20 years in current department or agency 35 43 13 5 3 0 0 79 9 1019
2018 More than 20 years in current department or agency 38 45 11 4 2 0 0 83 6 620
2017 Less than 3 years in current department or agency 46 39 7 5 3 0 0 86 7 929
2017 3 to 10 years in current department or agency 41 41 11 4 2 0 0 83 7 1211
2017 11 to 20 years in current department or agency 41 41 10 6 3 0 0 81 8 1245
2017 More than 20 years in current department or agency 44 39 10 4 3 0 0 84 6 720
2014 Less than 3 years in current department or agency 43 38 9 5 4 0 0 81 9 614
2014 3 to 10 years in current department or agency 35 43 14 6 2 0 0 79 8 1337
2014 11 to 20 years in current department or agency 35 44 12 6 2 0 0 79 8 1249
2014 More than 20 years in current department or agency 41 44 10 4 1 0 0 85 5 666

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 26 7 2 1 1 1 90 3 910
2018 3 to 10 years in current department or agency 45 33 14 5 2 0 0 79 7 999
2018 11 to 20 years in current department or agency 38 32 16 8 5 0 0 71 13 1021
2018 More than 20 years in current department or agency 37 32 14 10 6 0 0 69 16 621
2017 Less than 3 years in current department or agency 61 28 6 2 2 1 1 91 3 932
2017 3 to 10 years in current department or agency 44 38 10 5 1 0 1 83 6 1213
2017 11 to 20 years in current department or agency 40 35 14 7 4 0 1 76 10 1248
2017 More than 20 years in current department or agency 37 34 14 9 5 0 1 72 14 725
2014 Less than 3 years in current department or agency 63 28 6 2 1 0 0 91 2 614
2014 3 to 10 years in current department or agency 47 35 12 4 2 0 0 82 6 1338
2014 11 to 20 years in current department or agency 38 36 16 6 2 0 0 75 9 1249
2014 More than 20 years in current department or agency 35 36 15 7 5 0 1 73 12 666

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 13 29 30 18 2 4 52 17 910
2018 3 to 10 years in current department or agency 8 20 35 27 9 0 1 36 28 1002
2018 11 to 20 years in current department or agency 10 26 39 17 6 0 1 24 36 1020
2018 More than 20 years in current department or agency 8 24 40 21 6 0 0 27 32 617
2017 Less than 3 years in current department or agency 4 10 29 26 22 3 6 53 15 926
2017 3 to 10 years in current department or agency 6 20 35 24 11 1 3 37 27 1205
2017 11 to 20 years in current department or agency 8 21 38 20 9 0 3 30 31 1241
2017 More than 20 years in current department or agency 6 20 41 22 9 0 2 32 26 719
2014 Less than 3 years in current department or agency 3 12 32 28 17 2 5 49 17 613
2014 3 to 10 years in current department or agency 6 20 35 24 10 1 3 36 27 1338
2014 11 to 20 years in current department or agency 6 25 40 20 6 1 2 26 32 1246
2014 More than 20 years in current department or agency 6 24 41 20 7 1 1 27 31 662

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 5 15 30 39 6 4 76 7 906
2018 3 to 10 years in current department or agency 4 12 23 36 20 2 2 59 17 997
2018 11 to 20 years in current department or agency 4 15 29 32 15 3 2 50 20 1013
2018 More than 20 years in current department or agency 5 14 32 32 15 1 1 49 19 615
2017 Less than 3 years in current department or agency 2 6 16 26 34 5 9 71 10 922
2017 3 to 10 years in current department or agency 5 10 26 31 21 2 5 56 16 1203
2017 11 to 20 years in current department or agency 4 11 26 31 20 3 5 55 17 1235
2017 More than 20 years in current department or agency 3 9 29 34 19 2 4 56 13 716
2014 Less than 3 years in current department or agency 3 8 19 27 30 7 6 65 12 608
2014 3 to 10 years in current department or agency 5 11 27 30 19 4 5 53 17 1335
2014 11 to 20 years in current department or agency 4 16 33 30 12 3 3 45 21 1242
2014 More than 20 years in current department or agency 4 14 32 31 13 4 2 47 19 662

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 24 24 21 5 5 50 24 909
2018 3 to 10 years in current department or agency 9 21 36 21 9 2 2 31 31 1001
2018 11 to 20 years in current department or agency 11 24 35 17 8 2 3 27 37 1021
2018 More than 20 years in current department or agency 10 27 36 18 6 2 2 25 38 617
2017 Less than 3 years in current department or agency 6 12 28 20 21 6 8 48 20 920
2017 3 to 10 years in current department or agency 9 16 33 23 11 2 6 37 28 1205
2017 11 to 20 years in current department or agency 9 22 31 19 11 2 5 33 33 1239
2017 More than 20 years in current department or agency 9 21 33 20 11 2 4 33 32 719
2014 Less than 3 years in current department or agency 8 17 27 19 18 4 7 42 28 611
2014 3 to 10 years in current department or agency 11 21 33 19 10 2 5 31 34 1333
2014 11 to 20 years in current department or agency 12 27 33 17 7 2 3 25 41 1246
2014 More than 20 years in current department or agency 16 25 31 16 7 2 2 24 43 663

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 5 16 33 38 3 3 75 8 904
2018 3 to 10 years in current department or agency 4 10 33 36 16 1 1 52 14 1001
2018 11 to 20 years in current department or agency 6 17 36 29 10 0 1 39 24 1017
2018 More than 20 years in current department or agency 6 19 41 24 9 0 1 34 25 615
2017 Less than 3 years in current department or agency 2 5 17 32 36 3 6 74 7 919
2017 3 to 10 years in current department or agency 4 8 32 33 18 1 3 54 13 1197
2017 11 to 20 years in current department or agency 6 13 37 27 13 1 3 42 20 1236
2017 More than 20 years in current department or agency 4 17 37 28 12 0 2 41 22 718
2014 Less than 3 years in current department or agency 1 4 17 36 33 3 6 75 6 612
2014 3 to 10 years in current department or agency 4 10 30 34 18 1 3 54 15 1333
2014 11 to 20 years in current department or agency 5 17 39 28 9 1 2 38 22 1241
2014 More than 20 years in current department or agency 6 15 41 26 9 1 1 36 22 660

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 8 18 26 33 4 6 65 15 907
2018 3 to 10 years in current department or agency 9 21 29 25 12 1 2 39 31 1002
2018 11 to 20 years in current department or agency 16 28 27 19 8 1 2 28 45 1019
2018 More than 20 years in current department or agency 13 29 33 16 7 0 2 23 43 613
2017 Less than 3 years in current department or agency 4 8 20 22 33 5 8 64 13 917
2017 3 to 10 years in current department or agency 10 18 29 21 15 2 5 39 30 1208
2017 11 to 20 years in current department or agency 13 25 31 16 10 1 4 27 40 1241
2017 More than 20 years in current department or agency 10 25 33 18 10 1 2 29 37 717
2014 Less than 3 years in current department or agency 5 9 23 24 26 5 9 57 16 613
2014 3 to 10 years in current department or agency 12 22 28 21 12 2 4 35 36 1329
2014 11 to 20 years in current department or agency 16 28 33 14 6 1 2 21 45 1246
2014 More than 20 years in current department or agency 14 30 35 12 7 1 2 20 45 664

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 8 19 22 33 9 5 65 13 908
2018 3 to 10 years in current department or agency 6 14 31 29 17 1 2 47 21 995
2018 11 to 20 years in current department or agency 8 19 31 27 11 1 2 40 29 1008
2018 More than 20 years in current department or agency 8 17 35 26 10 1 2 38 26 616
2017 Less than 3 years in current department or agency 5 9 19 21 28 8 10 61 17 921
2017 3 to 10 years in current department or agency 8 14 29 22 18 3 6 44 25 1206
2017 11 to 20 years in current department or agency 8 17 30 25 12 3 5 40 27 1236
2017 More than 20 years in current department or agency 7 16 32 28 13 1 4 43 24 717
2014 Less than 3 years in current department or agency 4 9 18 23 26 11 9 62 16 612
2014 3 to 10 years in current department or agency 6 14 28 27 17 3 5 48 22 1332
2014 11 to 20 years in current department or agency 6 17 32 27 11 2 4 41 25 1247
2014 More than 20 years in current department or agency 7 19 32 27 10 2 3 39 27 662

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 12 26 23 23 5 5 51 20 908
2018 3 to 10 years in current department or agency 8 20 35 21 12 2 2 34 30 1000
2018 11 to 20 years in current department or agency 11 22 36 19 7 2 3 28 35 1019
2018 More than 20 years in current department or agency 9 20 43 18 6 3 1 25 30 616
2017 Less than 3 years in current department or agency 6 11 26 22 21 7 7 50 20 923
2017 3 to 10 years in current department or agency 9 17 33 22 12 3 5 37 27 1207
2017 11 to 20 years in current department or agency 10 20 35 17 11 3 4 30 32 1243
2017 More than 20 years in current department or agency 9 20 37 19 10 2 3 31 30 716
2014 Less than 3 years in current department or agency 6 14 27 19 20 6 8 45 24 613
2014 3 to 10 years in current department or agency 8 18 31 23 11 4 4 37 29 1334
2014 11 to 20 years in current department or agency 10 23 36 18 7 3 3 27 34 1248
2014 More than 20 years in current department or agency 12 20 37 18 8 4 2 27 34 664
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 26 12 3 2 12 10 78 6 913
2018 3 to 10 years in current department or agency 29 33 14 8 5 6 5 70 14 999
2018 11 to 20 years in current department or agency 25 37 17 7 6 4 4 68 14 1021
2018 More than 20 years in current department or agency 28 42 14 6 3 4 3 75 11 620
2017 Less than 3 years in current department or agency 39 26 8 4 3 9 10 81 9 931
2017 3 to 10 years in current department or agency 34 28 13 7 5 5 8 71 14 1210
2017 11 to 20 years in current department or agency 30 34 13 7 5 5 6 72 13 1245
2017 More than 20 years in current department or agency 37 34 10 5 5 4 5 79 11 723
2014 Less than 3 years in current department or agency 43 24 8 6 4 8 8 78 12 613
2014 3 to 10 years in current department or agency 34 29 14 6 5 6 6 71 12 1339
2014 11 to 20 years in current department or agency 35 35 12 6 4 4 4 76 11 1247
2014 More than 20 years in current department or agency 41 35 11 4 3 4 2 81 7 667

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 29 4 5 2 2 0 89 7 910
2018 3 to 10 years in current department or agency 49 30 8 7 5 1 0 80 12 996
2018 11 to 20 years in current department or agency 45 34 9 6 5 1 0 80 11 1018
2018 More than 20 years in current department or agency 47 35 5 7 4 1 0 83 12 620
2017 Less than 3 years in current department or agency 60 23 7 6 4 1 0 84 9 929
2017 3 to 10 years in current department or agency 50 30 8 7 4 1 1 81 11 1212
2017 11 to 20 years in current department or agency 50 30 8 7 4 1 0 81 11 1247
2017 More than 20 years in current department or agency 55 31 4 5 3 1 0 87 9 724
2014 Less than 3 years in current department or agency 56 26 7 5 3 2 1 85 8 614
2014 3 to 10 years in current department or agency 51 29 8 6 4 1 0 81 11 1339
2014 11 to 20 years in current department or agency 51 32 9 6 3 1 0 83 8 1249
2014 More than 20 years in current department or agency 55 32 5 4 2 1 0 89 6 667

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 21 14 7 3 28 7 62 16 911
2018 3 to 10 years in current department or agency 18 25 19 12 7 16 2 53 24 998
2018 11 to 20 years in current department or agency 16 29 20 11 9 11 4 53 24 1020
2018 More than 20 years in current department or agency 17 34 20 10 5 11 3 60 17 617
2017 Less than 3 years in current department or agency 20 17 12 8 4 33 5 60 21 931
2017 3 to 10 years in current department or agency 16 21 16 13 8 21 5 50 28 1212
2017 11 to 20 years in current department or agency 14 30 16 12 8 16 4 56 24 1247
2017 More than 20 years in current department or agency 20 33 16 10 4 12 5 64 17 722
2014 Less than 3 years in current department or agency 20 18 15 10 5 26 6 55 22 613
2014 3 to 10 years in current department or agency 15 22 17 13 8 20 5 48 29 1339
2014 11 to 20 years in current department or agency 14 30 19 12 5 15 5 55 21 1246
2014 More than 20 years in current department or agency 15 34 19 10 4 13 5 60 17 667

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 23 3 3 1 1 0 94 3 908
2018 3 to 10 years in current department or agency 56 31 6 4 2 0 0 88 7 997
2018 11 to 20 years in current department or agency 51 36 6 5 2 0 0 87 6 1021
2018 More than 20 years in current department or agency 55 36 5 3 1 0 0 91 4 617
2017 Less than 3 years in current department or agency 66 25 3 5 1 0 0 91 6 930
2017 3 to 10 years in current department or agency 54 33 6 4 2 0 1 87 6 1213
2017 11 to 20 years in current department or agency 49 37 7 5 2 0 0 86 7 1244
2017 More than 20 years in current department or agency 58 32 5 3 2 0 0 90 5 721
2014 Less than 3 years in current department or agency 61 28 5 4 1 0 0 90 5 611
2014 3 to 10 years in current department or agency 51 34 7 5 2 0 0 86 7 1338
2014 11 to 20 years in current department or agency 51 38 7 3 1 0 0 89 4 1249
2014 More than 20 years in current department or agency 55 36 4 3 1 0 0 91 5 667

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 31 7 2 1 2 0 91 2 913
2018 3 to 10 years in current department or agency 46 37 10 5 2 1 0 83 7 999
2018 11 to 20 years in current department or agency 41 41 11 4 2 1 0 82 6 1022
2018 More than 20 years in current department or agency 42 42 9 3 2 1 0 85 5 617
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 8 4 2 1 1 85 6 912
2018 3 to 10 years in current department or agency 42 36 11 6 4 1 0 79 11 999
2018 11 to 20 years in current department or agency 40 39 11 7 4 0 0 79 10 1024
2018 More than 20 years in current department or agency 39 38 11 7 3 1 0 78 10 619
2017 Less than 3 years in current department or agency 52 30 8 5 3 1 1 83 8 928
2017 3 to 10 years in current department or agency 46 34 10 6 4 0 0 81 10 1213
2017 11 to 20 years in current department or agency 43 38 9 6 4 0 0 81 10 1247
2017 More than 20 years in current department or agency 45 36 9 7 2 0 0 81 9 721
2014 Less than 3 years in current department or agency 51 32 9 5 3 0 1 84 7 614
2014 3 to 10 years in current department or agency 44 36 9 7 4 0 0 80 11 1340
2014 11 to 20 years in current department or agency 43 39 9 6 3 0 0 82 9 1249
2014 More than 20 years in current department or agency 44 40 9 5 2 0 0 84 7 668

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 20 4 2 2 2 1 92 3 915
2018 3 to 10 years in current department or agency 53 27 9 6 3 1 1 82 9 1000
2018 11 to 20 years in current department or agency 46 34 11 5 3 1 1 81 8 1024
2018 More than 20 years in current department or agency 46 35 11 4 3 1 1 83 6 616
2017 Less than 3 years in current department or agency 64 23 6 3 2 2 1 89 5 931
2017 3 to 10 years in current department or agency 55 27 9 4 3 2 1 84 7 1211
2017 11 to 20 years in current department or agency 50 32 9 4 3 1 1 83 8 1247
2017 More than 20 years in current department or agency 52 30 11 3 2 2 1 83 5 722
2014 Less than 3 years in current department or agency 61 25 6 3 1 2 1 89 4 614
2014 3 to 10 years in current department or agency 52 29 9 5 3 2 1 83 8 1340
2014 11 to 20 years in current department or agency 51 32 10 3 2 2 0 84 5 1249
2014 More than 20 years in current department or agency 52 32 8 3 1 2 1 87 5 667

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 24 6 3 2 1 1 89 5 911
2018 3 to 10 years in current department or agency 49 31 10 6 4 1 0 80 10 998
2018 11 to 20 years in current department or agency 45 34 10 7 3 0 0 80 10 1022
2018 More than 20 years in current department or agency 43 37 8 8 3 0 1 81 11 617
2017 Less than 3 years in current department or agency 60 26 5 5 3 1 0 87 8 930
2017 3 to 10 years in current department or agency 51 30 8 7 3 1 1 82 10 1213
2017 11 to 20 years in current department or agency 47 34 9 7 3 0 0 81 10 1247
2017 More than 20 years in current department or agency 49 33 8 6 3 0 0 83 8 721
2014 Less than 3 years in current department or agency 55 28 9 4 3 0 1 84 7 614
2014 3 to 10 years in current department or agency 49 33 8 6 4 1 0 82 10 1339
2014 11 to 20 years in current department or agency 45 37 9 5 3 1 0 83 8 1249
2014 More than 20 years in current department or agency 47 38 6 5 2 1 0 87 7 667

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 18 6 2 1 1 0 92 3 913
2018 3 to 10 years in current department or agency 60 24 8 2 4 1 0 85 6 999
2018 11 to 20 years in current department or agency 53 29 10 3 3 1 0 83 7 1019
2018 More than 20 years in current department or agency 54 28 9 5 3 2 0 83 8 618
2017 Less than 3 years in current department or agency 68 20 6 2 2 1 0 90 4 930
2017 3 to 10 years in current department or agency 61 23 9 3 3 2 0 85 6 1211
2017 11 to 20 years in current department or agency 57 26 9 3 2 1 0 85 6 1246
2017 More than 20 years in current department or agency 59 24 10 2 3 2 0 84 5 723

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 21 6 4 1 1 0 88 5 913
2018 3 to 10 years in current department or agency 52 29 10 5 4 0 0 81 9 1000
2018 11 to 20 years in current department or agency 49 29 11 6 4 1 0 79 10 1023
2018 More than 20 years in current department or agency 49 31 11 6 3 0 0 81 9 616
2017 Less than 3 years in current department or agency 64 22 6 4 3 0 0 87 7 926
2017 3 to 10 years in current department or agency 57 26 8 5 4 0 0 83 9 1211
2017 11 to 20 years in current department or agency 54 29 8 5 4 0 0 84 8 1243
2017 More than 20 years in current department or agency 55 28 9 5 2 0 0 83 7 722
2014 Less than 3 years in current department or agency 63 25 4 5 3 0 0 88 8 612
2014 3 to 10 years in current department or agency 53 30 8 5 3 0 0 84 8 1340
2014 11 to 20 years in current department or agency 54 29 9 5 3 0 0 83 8 1248
2014 More than 20 years in current department or agency 56 32 7 3 2 0 0 89 5 668
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 38 10 5 0 7 8 83 6 62
2018 3 to 10 years in current department or agency 29 33 13 8 3 3 11 72 13 327
2018 11 to 20 years in current department or agency 22 34 16 11 4 3 10 65 17 554
2018 More than 20 years in current department or agency 29 38 11 6 3 4 9 77 11 376
2017 Less than 3 years in current department or agency 32 33 10 6 4 9 7 77 12 71
2017 3 to 10 years in current department or agency 31 31 11 6 3 4 13 75 11 384
2017 11 to 20 years in current department or agency 31 37 11 7 2 4 8 77 11 642
2017 More than 20 years in current department or agency 32 33 11 7 2 2 12 77 11 402
2014 Less than 3 years in current department or agency 40 22 9 7 2 5 15 78 11 59
2014 3 to 10 years in current department or agency 30 32 16 6 2 5 9 71 10 352
2014 11 to 20 years in current department or agency 26 37 14 7 2 5 8 73 11 604
2014 More than 20 years in current department or agency 33 37 12 5 2 2 8 79 8 370

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 25 6 3 1 13 1 88 4 914
2018 3 to 10 years in current department or agency 34 33 14 7 4 9 0 73 11 1001
2018 11 to 20 years in current department or agency 28 36 16 9 4 7 0 69 14 1024
2018 More than 20 years in current department or agency 30 39 16 4 4 7 0 75 8 618
2017 Less than 3 years in current department or agency 51 24 9 3 2 10 0 84 5 930
2017 3 to 10 years in current department or agency 37 32 12 6 4 8 0 75 11 1209
2017 11 to 20 years in current department or agency 33 37 13 7 3 8 0 75 10 1247
2017 More than 20 years in current department or agency 34 38 13 5 4 7 0 77 9 724
2014 Less than 3 years in current department or agency 45 25 9 3 1 15 2 84 5 612
2014 3 to 10 years in current department or agency 32 34 14 6 3 10 0 75 10 1338
2014 11 to 20 years in current department or agency 27 40 14 6 2 10 0 75 9 1248
2014 More than 20 years in current department or agency 31 39 14 3 2 10 1 78 6 668

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 31 8 4 1 6 1 86 6 911
2018 3 to 10 years in current department or agency 28 37 17 10 5 3 0 67 16 995
2018 11 to 20 years in current department or agency 24 38 18 12 6 2 0 63 18 1021
2018 More than 20 years in current department or agency 25 43 17 8 5 2 0 70 13 612
2017 Less than 3 years in current department or agency 51 27 10 4 2 5 0 83 7 931
2017 3 to 10 years in current department or agency 34 35 14 9 6 2 0 71 14 1209
2017 11 to 20 years in current department or agency 27 38 16 10 5 3 0 68 15 1244
2017 More than 20 years in current department or agency 30 37 16 10 5 1 0 68 15 725
2014 Less than 3 years in current department or agency 46 29 10 5 3 7 1 82 8 613
2014 3 to 10 years in current department or agency 28 36 19 9 5 3 0 66 15 1337
2014 11 to 20 years in current department or agency 23 39 18 12 5 3 0 64 17 1248
2014 More than 20 years in current department or agency 25 38 20 11 3 2 0 65 15 667

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 28 11 6 2 14 1 78 9 912
2018 3 to 10 years in current department or agency 20 33 20 15 5 7 0 57 22 996
2018 11 to 20 years in current department or agency 16 34 23 15 7 5 0 52 23 1020
2018 More than 20 years in current department or agency 16 39 23 11 6 5 0 58 17 617
2017 Less than 3 years in current department or agency 38 30 11 7 3 11 0 77 10 930
2017 3 to 10 years in current department or agency 24 35 17 11 5 7 1 63 18 1206
2017 11 to 20 years in current department or agency 18 37 20 12 6 6 0 59 19 1246
2017 More than 20 years in current department or agency 21 38 18 12 5 6 0 63 18 721
2014 Less than 3 years in current department or agency 35 28 12 5 3 15 1 75 10 611
2014 3 to 10 years in current department or agency 20 34 19 11 5 10 0 60 19 1338
2014 11 to 20 years in current department or agency 16 37 22 13 4 8 0 57 19 1246
2014 More than 20 years in current department or agency 19 34 24 11 4 7 0 57 17 667

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 33 12 9 3 9 1 74 14 912
2018 3 to 10 years in current department or agency 18 35 18 18 9 3 0 54 27 1001
2018 11 to 20 years in current department or agency 14 36 21 17 10 2 0 51 27 1023
2018 More than 20 years in current department or agency 15 41 20 14 8 2 0 57 23 619
2017 Less than 3 years in current department or agency 36 31 11 10 3 8 0 73 15 931
2017 3 to 10 years in current department or agency 22 36 16 14 8 3 0 60 23 1210
2017 11 to 20 years in current department or agency 18 39 16 15 8 4 0 60 24 1246
2017 More than 20 years in current department or agency 24 40 15 13 6 2 0 65 20 721
2014 Less than 3 years in current department or agency 31 34 14 9 3 9 1 72 13 613
2014 3 to 10 years in current department or agency 19 36 20 14 7 4 0 57 23 1339
2014 11 to 20 years in current department or agency 17 39 20 13 7 4 0 58 21 1244
2014 More than 20 years in current department or agency 21 38 19 11 6 3 0 62 19 667
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 41 10 4 1 3 0 85 5 910
2018 3 to 10 years in current department or agency 29 46 14 8 2 1 0 75 11 997
2018 11 to 20 years in current department or agency 26 46 16 8 2 1 0 73 11 1022
2018 More than 20 years in current department or agency 29 48 14 7 1 1 0 77 8 620
2017 Less than 3 years in current department or agency 46 38 9 5 1 2 0 85 5 928
2017 3 to 10 years in current department or agency 32 45 13 7 1 1 0 78 8 1209
2017 11 to 20 years in current department or agency 31 46 13 6 2 2 0 78 9 1247
2017 More than 20 years in current department or agency 33 46 13 5 2 1 0 80 7 723
2014 Less than 3 years in current department or agency 39 41 9 6 1 3 0 83 8 614
2014 3 to 10 years in current department or agency 33 43 15 6 1 2 0 77 8 1339
2014 11 to 20 years in current department or agency 30 44 16 7 2 1 0 75 9 1247
2014 More than 20 years in current department or agency 34 43 16 4 2 1 0 78 6 667

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 32 12 8 3 6 3 74 13 912
2018 3 to 10 years in current department or agency 30 39 13 10 3 4 2 73 14 995
2018 11 to 20 years in current department or agency 30 44 13 6 3 2 2 77 9 1022
2018 More than 20 years in current department or agency 32 44 12 6 2 2 1 80 8 616
2017 Less than 3 years in current department or agency 40 31 9 8 3 5 3 78 12 925
2017 3 to 10 years in current department or agency 36 37 12 6 4 3 1 77 11 1209
2017 11 to 20 years in current department or agency 37 39 12 5 4 3 1 79 9 1248
2017 More than 20 years in current department or agency 39 40 11 5 3 1 1 81 8 720
2014 Less than 3 years in current department or agency 41 30 10 7 3 7 2 78 11 614
2014 3 to 10 years in current department or agency 34 42 11 5 4 3 1 79 10 1338
2014 11 to 20 years in current department or agency 36 40 12 6 2 3 1 79 9 1250
2014 More than 20 years in current department or agency 41 38 11 3 2 4 2 83 5 667

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 35 12 3 1 4 0 83 4 908
2018 3 to 10 years in current department or agency 34 41 15 5 2 2 0 77 8 993
2018 11 to 20 years in current department or agency 35 44 13 4 3 2 0 80 7 1017
2018 More than 20 years in current department or agency 39 43 12 3 1 2 0 83 4 614

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 25 15 6 5 16 4 69 13 911
2018 3 to 10 years in current department or agency 17 25 19 13 12 10 3 49 29 998
2018 11 to 20 years in current department or agency 14 26 21 16 12 9 2 45 31 1023
2018 More than 20 years in current department or agency 19 26 21 12 9 10 2 51 24 619
2017 Less than 3 years in current department or agency 24 24 13 9 6 18 5 63 20 928
2017 3 to 10 years in current department or agency 16 22 18 15 12 13 4 46 33 1209
2017 11 to 20 years in current department or agency 16 23 18 16 13 11 3 45 34 1246
2017 More than 20 years in current department or agency 17 25 21 11 11 11 4 49 27 724
2014 Less than 3 years in current department or agency 22 20 15 9 7 21 7 57 22 614
2014 3 to 10 years in current department or agency 13 23 20 15 14 11 3 43 34 1336
2014 11 to 20 years in current department or agency 11 24 20 16 13 14 2 42 35 1250
2014 More than 20 years in current department or agency 16 24 20 14 9 13 5 48 28 667

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 33 10 7 3 5 1 79 11 908
2018 3 to 10 years in current department or agency 24 39 18 12 7 1 0 63 18 1000
2018 11 to 20 years in current department or agency 19 40 18 13 8 1 0 60 21 1022
2018 More than 20 years in current department or agency 23 43 17 11 5 1 1 67 15 620
2017 Less than 3 years in current department or agency 41 30 9 9 4 6 1 76 14 928
2017 3 to 10 years in current department or agency 30 38 13 11 6 2 1 69 17 1209
2017 11 to 20 years in current department or agency 24 41 15 11 7 1 0 67 18 1241
2017 More than 20 years in current department or agency 32 43 13 7 3 2 1 76 10 723
2014 Less than 3 years in current department or agency 34 30 12 9 3 9 2 73 13 614
2014 3 to 10 years in current department or agency 27 37 15 12 7 1 0 65 19 1338
2014 11 to 20 years in current department or agency 26 38 17 13 5 1 0 64 18 1247
2014 More than 20 years in current department or agency 30 42 14 8 3 2 1 74 11 668

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 28 10 9 5 6 4 74 15 913
2018 3 to 10 years in current department or agency 25 35 14 13 12 1 1 60 26 1000
2018 11 to 20 years in current department or agency 21 34 15 14 13 1 1 56 28 1023
2018 More than 20 years in current department or agency 20 36 15 13 10 1 4 59 25 620
2017 Less than 3 years in current department or agency 35 29 10 9 7 6 3 71 18 929
2017 3 to 10 years in current department or agency 27 31 14 13 12 2 1 59 26 1206
2017 11 to 20 years in current department or agency 24 31 14 14 15 1 1 57 30 1247
2017 More than 20 years in current department or agency 25 33 13 12 11 1 5 61 25 722
2014 Less than 3 years in current department or agency 26 28 12 10 10 6 7 63 23 614
2014 3 to 10 years in current department or agency 20 30 15 16 16 2 1 51 33 1339
2014 11 to 20 years in current department or agency 19 29 15 20 14 2 2 50 35 1250
2014 More than 20 years in current department or agency 20 29 17 16 13 1 5 51 31 667

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 38 15 3 1 4 1 79 5 912
2018 3 to 10 years in current department or agency 25 40 19 9 5 2 0 67 14 1001
2018 11 to 20 years in current department or agency 22 39 22 8 5 3 1 63 14 1020
2018 More than 20 years in current department or agency 23 41 20 8 4 4 1 67 12 621
2017 Less than 3 years in current department or agency 36 36 12 7 4 5 1 76 11 928
2017 3 to 10 years in current department or agency 25 39 19 8 4 4 1 67 13 1210
2017 11 to 20 years in current department or agency 24 40 17 8 5 5 1 68 14 1246
2017 More than 20 years in current department or agency 27 42 18 5 3 5 1 72 8 721

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 28 9 1 1 5 1 89 2 907
2018 3 to 10 years in current department or agency 46 36 10 3 2 4 0 85 5 1000
2018 11 to 20 years in current department or agency 47 36 10 3 1 3 0 86 4 1023
2018 More than 20 years in current department or agency 49 41 6 1 1 2 0 92 2 615
2017 Less than 3 years in current department or agency 54 27 9 3 1 6 1 86 4 930
2017 3 to 10 years in current department or agency 43 36 10 3 2 5 1 84 6 1204
2017 11 to 20 years in current department or agency 46 37 11 1 2 3 0 86 3 1247
2017 More than 20 years in current department or agency 53 34 9 1 1 2 0 88 2 723
2014 Less than 3 years in current department or agency 59 26 7 1 1 7 0 91 2 614
2014 3 to 10 years in current department or agency 49 35 9 2 1 4 0 87 4 1336
2014 11 to 20 years in current department or agency 50 36 9 2 1 3 0 89 2 1249
2014 More than 20 years in current department or agency 51 35 9 2 0 2 0 89 2 667

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 29 5 2 1 2 0 93 2 910
2018 3 to 10 years in current department or agency 47 37 9 3 2 2 0 85 5 998
2018 11 to 20 years in current department or agency 43 39 11 3 2 2 0 84 5 1023
2018 More than 20 years in current department or agency 45 43 8 2 1 2 0 89 3 618
2017 Less than 3 years in current department or agency 60 28 6 3 1 2 0 90 4 930
2017 3 to 10 years in current department or agency 46 37 10 4 2 2 0 85 5 1208
2017 11 to 20 years in current department or agency 44 40 10 3 1 2 0 86 4 1245
2017 More than 20 years in current department or agency 48 37 9 3 1 1 0 87 4 718
2014 Less than 3 years in current department or agency 58 29 7 2 1 3 0 90 3 613
2014 3 to 10 years in current department or agency 46 37 9 3 2 2 0 85 5 1337
2014 11 to 20 years in current department or agency 45 38 11 3 1 2 0 85 4 1250
2014 More than 20 years in current department or agency 47 37 10 3 1 2 0 86 4 668

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 23 3 1 0 1 0 96 1 907
2018 3 to 10 years in current department or agency 55 33 8 2 2 0 0 88 4 999
2018 11 to 20 years in current department or agency 49 37 8 3 2 0 0 86 6 1020
2018 More than 20 years in current department or agency 50 38 7 3 2 0 0 88 4 617
2017 Less than 3 years in current department or agency 70 25 3 2 1 0 0 95 2 929
2017 3 to 10 years in current department or agency 53 35 7 2 2 0 0 88 4 1209
2017 11 to 20 years in current department or agency 50 36 9 3 2 0 0 86 5 1248
2017 More than 20 years in current department or agency 52 35 8 2 1 0 0 88 4 721
2014 Less than 3 years in current department or agency 68 26 4 1 0 0 0 94 2 613
2014 3 to 10 years in current department or agency 51 36 8 2 2 1 0 88 4 1337
2014 11 to 20 years in current department or agency 48 38 9 3 1 0 0 86 4 1249
2014 More than 20 years in current department or agency 50 37 9 2 1 1 0 88 3 667

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 4 908
2018 3 to 10 years in current department or agency 46 32 14 5 3 0 0 78 8 996
2018 11 to 20 years in current department or agency 41 35 15 5 4 0 0 77 9 1023
2018 More than 20 years in current department or agency 47 35 12 4 2 0 0 82 6 615
2017 Less than 3 years in current department or agency 60 27 7 4 1 1 0 87 5 931
2017 3 to 10 years in current department or agency 46 33 12 6 3 0 0 79 8 1208
2017 11 to 20 years in current department or agency 45 33 13 5 3 1 0 79 8 1243
2017 More than 20 years in current department or agency 48 34 10 5 2 0 0 83 7 725
2014 Less than 3 years in current department or agency 52 32 10 4 2 0 0 84 6 614
2014 3 to 10 years in current department or agency 39 37 14 7 3 1 0 77 10 1340
2014 11 to 20 years in current department or agency 35 40 15 7 2 1 0 75 10 1249
2014 More than 20 years in current department or agency 38 39 16 6 1 0 0 76 8 668

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 29 6 3 1 0 0 90 4 907
2018 3 to 10 years in current department or agency 44 34 13 6 3 0 0 78 9 993
2018 11 to 20 years in current department or agency 38 38 13 7 3 0 0 77 10 1013
2018 More than 20 years in current department or agency 45 39 11 4 2 0 0 83 6 612
2017 Less than 3 years in current department or agency 57 30 7 4 1 1 0 88 5 927
2017 3 to 10 years in current department or agency 43 36 12 6 3 0 0 80 9 1210
2017 11 to 20 years in current department or agency 42 38 12 5 3 0 0 80 8 1247
2017 More than 20 years in current department or agency 46 36 11 5 1 0 0 83 7 724
2014 Less than 3 years in current department or agency 51 33 10 4 2 0 0 84 5 614
2014 3 to 10 years in current department or agency 38 39 13 8 3 0 0 77 10 1338
2014 11 to 20 years in current department or agency 33 41 16 7 2 1 0 75 9 1249
2014 More than 20 years in current department or agency 38 39 15 6 1 0 0 77 8 668

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 23 14 8 3 4 1 73 12 910
2018 3 to 10 years in current department or agency 39 26 17 11 6 2 0 66 17 997
2018 11 to 20 years in current department or agency 38 31 14 9 5 3 0 70 15 1023
2018 More than 20 years in current department or agency 45 27 14 6 4 3 1 75 10 615
2017 Less than 3 years in current department or agency 42 25 14 8 5 6 1 71 13 929
2017 3 to 10 years in current department or agency 37 26 17 10 6 5 0 65 17 1209
2017 11 to 20 years in current department or agency 41 27 15 9 5 3 0 70 14 1246
2017 More than 20 years in current department or agency 47 26 12 7 4 3 1 76 11 722
2014 Less than 3 years in current department or agency 35 24 19 10 6 5 1 62 18 613
2014 3 to 10 years in current department or agency 34 26 17 12 7 4 0 63 19 1339
2014 11 to 20 years in current department or agency 36 29 17 9 5 4 0 67 15 1250
2014 More than 20 years in current department or agency 41 30 16 6 2 3 1 75 9 668
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 35 35 913
2018 3 to 10 years in current department or agency 28 40 33 1003
2018 11 to 20 years in current department or agency 21 45 35 1027
2018 More than 20 years in current department or agency 22 54 23 619
2017 Less than 3 years in current department or agency 28 39 34 931
2017 3 to 10 years in current department or agency 24 38 38 1212
2017 11 to 20 years in current department or agency 20 49 30 1246
2017 More than 20 years in current department or agency 25 51 25 725
2014 Less than 3 years in current department or agency 34 34 31 614
2014 3 to 10 years in current department or agency 26 37 37 1340
2014 11 to 20 years in current department or agency 18 49 33 1250
2014 More than 20 years in current department or agency 21 50 30 667

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 35 20 6 33 6 267
2018 3 to 10 years in current department or agency 4 49 32 6 3 7 275
2018 11 to 20 years in current department or agency 9 58 25 5 0 3 213
2018 More than 20 years in current department or agency 59 22 11 2 3 3 137
2017 Less than 3 years in current department or agency 0 40 23 3 27 6 260
2017 3 to 10 years in current department or agency 3 54 31 4 1 6 295
2017 11 to 20 years in current department or agency 6 58 24 3 0 8 256
2017 More than 20 years in current department or agency 57 24 9 3 4 3 180
2014 Less than 3 years in current department or agency 0 31 27 14 9999 28 199
2014 3 to 10 years in current department or agency 3 57 27 7 9999 6 343
2014 11 to 20 years in current department or agency 11 59 20 7 9999 4 221
2014 More than 20 years in current department or agency 68 21 5 3 9999 3 138
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 912
2018 3 to 10 years in current department or agency 12 88 1000
2018 11 to 20 years in current department or agency 10 90 1024
2018 More than 20 years in current department or agency 7 93 618

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 43
2018 3 to 10 years in current department or agency 53 119
2018 11 to 20 years in current department or agency 38 105
2018 More than 20 years in current department or agency 39 44

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 43
2018 3 to 10 years in current department or agency 58 119
2018 11 to 20 years in current department or agency 63 105
2018 More than 20 years in current department or agency 67 44

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 119
2018 11 to 20 years in current department or agency 9 105

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 119
2018 More than 20 years in current department or agency 0 44

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 43
2018 More than 20 years in current department or agency 0 44

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 119
2018 11 to 20 years in current department or agency 9 105

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 43
2018 3 to 10 years in current department or agency 41 119
2018 11 to 20 years in current department or agency 39 105
2018 More than 20 years in current department or agency 43 44

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 43
2018 3 to 10 years in current department or agency 33 119
2018 11 to 20 years in current department or agency 37 105
2018 More than 20 years in current department or agency 34 44

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 43
2018 3 to 10 years in current department or agency 46 119
2018 11 to 20 years in current department or agency 41 105
2018 More than 20 years in current department or agency 41 44

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 43
2018 3 to 10 years in current department or agency 34 119
2018 11 to 20 years in current department or agency 36 105
2018 More than 20 years in current department or agency 47 44

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 43
2018 3 to 10 years in current department or agency 30 119
2018 11 to 20 years in current department or agency 30 105
2018 More than 20 years in current department or agency 31 44

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 43
2018 3 to 10 years in current department or agency 60 119
2018 11 to 20 years in current department or agency 44 105
2018 More than 20 years in current department or agency 54 44

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 43
2018 3 to 10 years in current department or agency 36 119
2018 11 to 20 years in current department or agency 26 105
2018 More than 20 years in current department or agency 28 44

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 119
2018 11 to 20 years in current department or agency 0 105

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 43
2018 3 to 10 years in current department or agency 8 119

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 119
2018 11 to 20 years in current department or agency 10 105

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 43
2018 3 to 10 years in current department or agency 46 119
2018 11 to 20 years in current department or agency 44 105
2018 More than 20 years in current department or agency 52 44

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 43
2018 3 to 10 years in current department or agency 16 119
2018 11 to 20 years in current department or agency 18 105
2018 More than 20 years in current department or agency 11 44

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 43
2018 3 to 10 years in current department or agency 13 119
2018 11 to 20 years in current department or agency 19 105
2018 More than 20 years in current department or agency 16 44

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 43
2018 3 to 10 years in current department or agency 58 119
2018 11 to 20 years in current department or agency 56 104
2018 More than 20 years in current department or agency 58 44

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 43
2018 3 to 10 years in current department or agency 30 119
2018 11 to 20 years in current department or agency 25 104
2018 More than 20 years in current department or agency 41 44

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 119
2018 11 to 20 years in current department or agency 7 104

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 119
2018 11 to 20 years in current department or agency 13 104

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 119
2018 11 to 20 years in current department or agency 6 104

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 43
2018 3 to 10 years in current department or agency 7 119

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 119
2018 11 to 20 years in current department or agency 13 104

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 43
2018 3 to 10 years in current department or agency 4 119
2018 11 to 20 years in current department or agency 11 104
2018 More than 20 years in current department or agency 14 44

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 43
2018 3 to 10 years in current department or agency 24 119
2018 11 to 20 years in current department or agency 35 104
2018 More than 20 years in current department or agency 22 44

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 111
2018 11 to 20 years in current department or agency 12 103

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 43
2018 3 to 10 years in current department or agency 22 111
2018 11 to 20 years in current department or agency 20 103
2018 More than 20 years in current department or agency 15 42

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 111
2018 11 to 20 years in current department or agency 8 103

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 111
2018 More than 20 years in current department or agency 0 42

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 43
2018 3 to 10 years in current department or agency 13 111
2018 11 to 20 years in current department or agency 10 103
2018 More than 20 years in current department or agency 13 42

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 111
2018 11 to 20 years in current department or agency 12 103

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 111
2018 11 to 20 years in current department or agency 11 103

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 111
2018 11 to 20 years in current department or agency 8 103

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 111
2018 11 to 20 years in current department or agency 11 103

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 43
2018 3 to 10 years in current department or agency 25 111
2018 11 to 20 years in current department or agency 23 103
2018 More than 20 years in current department or agency 24 42

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 43
2018 3 to 10 years in current department or agency 15 111
2018 11 to 20 years in current department or agency 8 103
2018 More than 20 years in current department or agency 15 42

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 43
2018 3 to 10 years in current department or agency 45 111
2018 11 to 20 years in current department or agency 46 103
2018 More than 20 years in current department or agency 36 42

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 43

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 43
2018 3 to 10 years in current department or agency 46 111
2018 11 to 20 years in current department or agency 50 103
2018 More than 20 years in current department or agency 53 42

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 111
2018 11 to 20 years in current department or agency 11 103

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 12 11 2 1 40 11 71 6 907
2018 3 to 10 years in current department or agency 18 19 16 5 6 30 7 58 17 1000
2018 11 to 20 years in current department or agency 18 22 19 7 4 24 6 57 15 1020
2018 More than 20 years in current department or agency 23 26 16 4 3 26 2 68 10 614
2017 Less than 3 years in current department or agency 23 12 10 2 2 38 13 71 8 928
2017 3 to 10 years in current department or agency 19 17 16 5 4 30 9 59 15 1210
2017 11 to 20 years in current department or agency 21 21 16 5 4 26 7 62 14 1244
2017 More than 20 years in current department or agency 25 24 17 3 2 25 4 69 7 723
2014 Less than 3 years in current department or agency 16 10 11 2 2 39 19 63 10 614
2014 3 to 10 years in current department or agency 17 19 15 5 4 30 11 61 14 1337
2014 11 to 20 years in current department or agency 19 19 16 4 3 32 7 63 11 1247
2014 More than 20 years in current department or agency 23 24 18 4 1 26 4 68 7 668

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 28 10 2 1 15 2 84 4 909
2018 3 to 10 years in current department or agency 33 33 16 6 3 8 1 72 10 999
2018 11 to 20 years in current department or agency 37 36 15 4 3 4 0 77 7 1024
2018 More than 20 years in current department or agency 41 39 12 3 1 4 0 83 4 613
2017 Less than 3 years in current department or agency 41 27 9 2 2 18 2 85 4 926
2017 3 to 10 years in current department or agency 35 32 12 4 3 11 2 77 9 1212
2017 11 to 20 years in current department or agency 39 37 13 3 3 5 0 79 7 1241
2017 More than 20 years in current department or agency 43 37 11 3 1 4 1 85 4 721
2014 Less than 3 years in current department or agency 31 23 11 3 1 24 6 78 5 613
2014 3 to 10 years in current department or agency 32 33 16 3 2 12 1 75 6 1338
2014 11 to 20 years in current department or agency 35 37 14 3 1 10 1 80 5 1248
2014 More than 20 years in current department or agency 39 39 12 3 0 7 0 84 3 665
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 97 912
2018 3 to 10 years in current department or agency 6 94 1002
2018 11 to 20 years in current department or agency 5 95 1022
2018 More than 20 years in current department or agency 4 96 618

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 31
2018 3 to 10 years in current department or agency 32 57
2018 11 to 20 years in current department or agency 31 50
2018 More than 20 years in current department or agency 31 23

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 31
2018 3 to 10 years in current department or agency 88 57
2018 11 to 20 years in current department or agency 77 50
2018 More than 20 years in current department or agency 77 23

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 More than 20 years in current department or agency 0 23

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 30 57
2018 11 to 20 years in current department or agency 20 51

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 57
2018 11 to 20 years in current department or agency 17 51

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 57
2018 11 to 20 years in current department or agency 12 51

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 3 to 10 years in current department or agency 10 57

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 31
2018 3 to 10 years in current department or agency 34 57
2018 11 to 20 years in current department or agency 26 51
2018 More than 20 years in current department or agency 57 23

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 29 57
2018 11 to 20 years in current department or agency 20 51

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 More than 20 years in current department or agency 0 23

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 More than 20 years in current department or agency 0 23

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 57
2018 More than 20 years in current department or agency 0 23

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 57
2018 11 to 20 years in current department or agency 16 51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 3 to 10 years in current department or agency 0 57

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 57
2018 11 to 20 years in current department or agency 21 51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 3 to 10 years in current department or agency 0 57

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 31
2018 3 to 10 years in current department or agency 12 57
2018 11 to 20 years in current department or agency 19 51
2018 More than 20 years in current department or agency 32 23

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 31
2018 3 to 10 years in current department or agency 30 57
2018 11 to 20 years in current department or agency 36 51
2018 More than 20 years in current department or agency 42 23

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 13 51
2018 More than 20 years in current department or agency 26 23

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 10 51

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 57

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 10 51

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 31
2018 3 to 10 years in current department or agency 51 57
2018 11 to 20 years in current department or agency 43 51
2018 More than 20 years in current department or agency 40 23

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 53
2018 11 to 20 years in current department or agency 20 50

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 53
2018 More than 20 years in current department or agency 0 21

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 53
2018 More than 20 years in current department or agency 0 21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 More than 20 years in current department or agency 0 21

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 53
2018 11 to 20 years in current department or agency 19 50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 53

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 53

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 31
2018 3 to 10 years in current department or agency 26 53
2018 11 to 20 years in current department or agency 22 50
2018 More than 20 years in current department or agency 24 21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 53
2018 11 to 20 years in current department or agency 10 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31
2018 3 to 10 years in current department or agency 55 53
2018 11 to 20 years in current department or agency 44 50
2018 More than 20 years in current department or agency 34 21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 More than 20 years in current department or agency 0 21

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 31
2018 3 to 10 years in current department or agency 59 53
2018 11 to 20 years in current department or agency 52 50
2018 More than 20 years in current department or agency 53 21

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 31
2018 11 to 20 years in current department or agency 0 50

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 31

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 13 11 1 1 41 10 74 4 910
2018 3 to 10 years in current department or agency 19 19 16 3 3 35 6 63 9 999
2018 11 to 20 years in current department or agency 19 22 19 3 2 29 5 63 8 1021
2018 More than 20 years in current department or agency 25 22 16 2 2 30 3 70 5 617
2017 Less than 3 years in current department or agency 26 12 9 1 2 40 11 76 6 928
2017 3 to 10 years in current department or agency 18 18 15 3 2 36 9 65 8 1211
2017 11 to 20 years in current department or agency 21 20 16 2 2 33 6 67 7 1246
2017 More than 20 years in current department or agency 26 20 16 2 2 30 5 70 5 721
2014 Less than 3 years in current department or agency 19 12 9 1 1 42 15 74 5 614
2014 3 to 10 years in current department or agency 17 19 15 2 2 36 9 65 7 1336
2014 11 to 20 years in current department or agency 18 20 16 2 1 36 6 67 5 1248
2014 More than 20 years in current department or agency 24 22 14 1 0 34 4 74 2 667

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 26 9 1 1 18 2 86 3 911
2018 3 to 10 years in current department or agency 34 31 17 3 3 12 1 74 7 997
2018 11 to 20 years in current department or agency 38 37 14 3 2 6 1 80 5 1026
2018 More than 20 years in current department or agency 42 38 12 2 2 4 0 84 4 619
2017 Less than 3 years in current department or agency 44 25 6 2 1 19 2 88 4 929
2017 3 to 10 years in current department or agency 36 31 13 3 2 13 2 79 6 1208
2017 11 to 20 years in current department or agency 41 34 12 2 1 9 1 83 4 1245
2017 More than 20 years in current department or agency 45 34 10 2 1 7 1 86 3 721
2014 Less than 3 years in current department or agency 37 25 7 1 1 24 5 87 2 614
2014 3 to 10 years in current department or agency 33 33 15 2 1 15 1 78 4 1335
2014 11 to 20 years in current department or agency 36 35 14 2 1 11 1 81 3 1249
2014 More than 20 years in current department or agency 37 41 10 1 0 9 1 87 2 667
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 29 15 7 7 1 1 70 14 908
2018 3 to 10 years in current department or agency 41 29 18 6 5 0 1 71 11 1000
2018 11 to 20 years in current department or agency 46 29 13 5 3 0 2 78 9 1019
2018 More than 20 years in current department or agency 49 25 15 5 3 0 2 76 8 617
2017 Less than 3 years in current department or agency 30 27 19 10 12 0 2 59 22 926
2017 3 to 10 years in current department or agency 39 27 18 8 5 0 2 68 14 1208
2017 11 to 20 years in current department or agency 43 28 13 8 5 0 3 73 13 1247
2017 More than 20 years in current department or agency 49 24 15 5 5 0 2 75 9 723

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 32 21 8 3 1 1 66 12 909
2018 3 to 10 years in current department or agency 17 31 26 15 9 0 1 49 25 998
2018 11 to 20 years in current department or agency 15 27 28 19 11 0 1 42 30 1023
2018 More than 20 years in current department or agency 14 28 28 19 11 0 0 42 30 615
2017 Less than 3 years in current department or agency 35 32 20 6 4 0 2 69 11 930
2017 3 to 10 years in current department or agency 20 33 26 14 7 0 1 53 20 1211
2017 11 to 20 years in current department or agency 16 27 28 16 11 0 1 44 27 1246
2017 More than 20 years in current department or agency 17 30 27 14 10 0 1 48 25 721

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 29 15 5 2 2 2 77 8 908
2018 3 to 10 years in current department or agency 26 35 21 9 6 0 1 63 15 997
2018 11 to 20 years in current department or agency 20 30 25 16 7 0 2 51 24 1020
2018 More than 20 years in current department or agency 18 31 29 15 7 0 1 49 22 615
2017 Less than 3 years in current department or agency 49 27 12 5 3 0 3 79 9 928
2017 3 to 10 years in current department or agency 27 35 20 10 5 0 2 64 16 1202
2017 11 to 20 years in current department or agency 23 29 25 13 7 0 2 53 21 1242
2017 More than 20 years in current department or agency 20 34 25 14 5 0 2 55 19 720

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 22 16 9 3 2 2 70 13 905
2018 3 to 10 years in current department or agency 22 29 24 13 10 1 1 53 23 996
2018 11 to 20 years in current department or agency 18 25 26 18 11 1 1 43 30 1016
2018 More than 20 years in current department or agency 18 27 28 17 9 0 1 45 27 614
2017 Less than 3 years in current department or agency 44 24 15 9 4 1 3 71 13 928
2017 3 to 10 years in current department or agency 24 29 21 14 9 1 3 54 24 1212
2017 11 to 20 years in current department or agency 17 26 26 17 11 1 2 45 28 1243
2017 More than 20 years in current department or agency 21 26 25 14 8 1 4 50 24 722

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 16 6 2 1 1 4 90 3 908
2018 3 to 10 years in current department or agency 52 24 11 3 3 0 6 82 7 999
2018 11 to 20 years in current department or agency 44 24 14 6 4 0 8 74 11 1019
2018 More than 20 years in current department or agency 44 22 13 8 5 0 9 72 14 615
2017 Less than 3 years in current department or agency 64 15 6 2 1 1 10 89 4 927
2017 3 to 10 years in current department or agency 48 26 10 4 2 0 9 82 7 1207
2017 11 to 20 years in current department or agency 41 26 12 6 4 1 11 75 12 1244
2017 More than 20 years in current department or agency 40 25 14 7 4 0 10 73 12 722

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 27 15 6 4 1 1 75 10 910
2018 3 to 10 years in current department or agency 34 27 22 9 7 0 0 62 16 1001
2018 11 to 20 years in current department or agency 28 29 22 12 9 0 1 57 21 1023
2018 More than 20 years in current department or agency 30 30 21 11 6 0 1 61 18 616
2017 Less than 3 years in current department or agency 43 30 14 6 5 0 1 74 11 923
2017 3 to 10 years in current department or agency 31 33 20 10 6 0 1 65 15 1206
2017 11 to 20 years in current department or agency 27 31 24 10 7 0 1 59 17 1243
2017 More than 20 years in current department or agency 33 31 20 9 4 0 1 66 14 722

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 30 16 5 2 2 1 76 7 909
2018 3 to 10 years in current department or agency 30 35 21 8 4 0 1 66 12 1001
2018 11 to 20 years in current department or agency 23 37 24 8 6 1 1 61 14 1019
2018 More than 20 years in current department or agency 22 42 24 8 3 0 1 65 11 618
2017 Less than 3 years in current department or agency 42 29 17 7 2 1 2 73 10 922
2017 3 to 10 years in current department or agency 30 36 19 9 5 0 2 67 14 1209
2017 11 to 20 years in current department or agency 29 35 21 8 5 1 2 65 14 1243
2017 More than 20 years in current department or agency 30 36 21 7 4 1 2 68 11 718

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 32 17 5 3 2 2 75 8 909
2018 3 to 10 years in current department or agency 25 33 24 11 5 0 1 59 17 997
2018 11 to 20 years in current department or agency 19 31 26 16 7 0 1 50 23 1022
2018 More than 20 years in current department or agency 17 36 29 11 7 0 0 53 18 612
2017 Less than 3 years in current department or agency 44 30 15 5 3 1 2 76 8 923
2017 3 to 10 years in current department or agency 26 35 20 11 6 0 1 62 17 1208
2017 11 to 20 years in current department or agency 20 36 24 13 6 0 1 56 19 1246
2017 More than 20 years in current department or agency 21 38 21 11 7 0 1 60 18 720

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 29 17 9 3 1 1 70 12 909
2018 3 to 10 years in current department or agency 30 34 20 9 6 0 1 65 15 994
2018 11 to 20 years in current department or agency 24 34 23 12 6 0 1 59 19 1021
2018 More than 20 years in current department or agency 28 34 23 9 5 0 1 63 14 616
2017 Less than 3 years in current department or agency 38 30 17 9 4 0 2 70 13 922
2017 3 to 10 years in current department or agency 31 33 18 10 6 0 1 65 17 1208
2017 11 to 20 years in current department or agency 30 34 20 10 5 0 2 65 15 1244
2017 More than 20 years in current department or agency 34 35 18 8 4 1 1 70 12 719

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 34 16 5 2 1 1 76 8 904
2018 3 to 10 years in current department or agency 32 35 21 8 3 0 1 67 11 999
2018 11 to 20 years in current department or agency 29 32 20 11 6 0 1 62 18 1018
2018 More than 20 years in current department or agency 26 35 21 12 4 1 1 62 16 614
2017 Less than 3 years in current department or agency 42 33 15 6 3 0 1 75 9 925
2017 3 to 10 years in current department or agency 35 33 17 8 3 1 2 71 11 1204
2017 11 to 20 years in current department or agency 31 34 18 9 5 1 2 66 15 1241
2017 More than 20 years in current department or agency 29 33 20 10 4 1 2 64 14 712

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 19 9 4 2 1 2 84 6 903
2018 3 to 10 years in current department or agency 53 23 11 5 5 0 3 78 10 995
2018 11 to 20 years in current department or agency 51 22 13 7 4 0 3 76 11 1020
2018 More than 20 years in current department or agency 51 26 12 6 3 0 2 78 10 614
2017 Less than 3 years in current department or agency 58 21 12 4 3 0 3 82 7 929
2017 3 to 10 years in current department or agency 55 24 11 5 3 0 2 81 8 1205
2017 11 to 20 years in current department or agency 54 23 11 5 4 0 3 79 9 1244
2017 More than 20 years in current department or agency 54 24 11 6 3 0 2 80 9 722

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 10 3 1 0 1 5 95 1 908
2018 3 to 10 years in current department or agency 73 11 6 2 1 1 7 90 3 996
2018 11 to 20 years in current department or agency 72 12 5 1 2 1 6 91 3 1016
2018 More than 20 years in current department or agency 73 14 5 1 0 1 5 93 2 616

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 84 6 3 1 1 1 3 94 2 906
2018 3 to 10 years in current department or agency 73 11 5 2 5 1 3 88 7 997
2018 11 to 20 years in current department or agency 72 12 5 3 3 1 4 89 6 1023
2018 More than 20 years in current department or agency 78 11 5 1 2 1 4 92 3 612
2017 Less than 3 years in current department or agency 80 8 3 2 3 1 4 92 5 926
2017 3 to 10 years in current department or agency 73 12 5 3 3 1 3 88 7 1208
2017 11 to 20 years in current department or agency 75 12 4 2 3 1 4 90 6 1241
2017 More than 20 years in current department or agency 78 10 3 2 2 1 5 93 4 721

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 15 7 2 1 1 1 90 3 910
2018 3 to 10 years in current department or agency 58 23 10 4 3 0 2 83 7 997
2018 11 to 20 years in current department or agency 54 29 10 4 2 0 1 84 6 1023
2018 More than 20 years in current department or agency 59 28 10 3 1 0 1 87 3 619
2017 Less than 3 years in current department or agency 69 18 6 3 1 0 3 90 4 929
2017 3 to 10 years in current department or agency 59 24 8 3 2 0 3 87 6 1206
2017 11 to 20 years in current department or agency 57 26 9 3 2 0 3 85 5 1244
2017 More than 20 years in current department or agency 59 24 10 3 1 0 3 86 4 722

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 13 7 3 1 1 1 89 4 907
2018 3 to 10 years in current department or agency 60 19 8 5 5 1 2 81 10 996
2018 11 to 20 years in current department or agency 53 25 11 6 5 0 1 79 10 1018
2018 More than 20 years in current department or agency 57 24 12 4 3 0 0 81 7 616
2017 Less than 3 years in current department or agency 71 14 5 3 4 0 3 88 7 928
2017 3 to 10 years in current department or agency 61 19 8 4 5 0 3 82 9 1210
2017 11 to 20 years in current department or agency 60 20 8 5 4 0 3 83 9 1246
2017 More than 20 years in current department or agency 62 19 9 3 3 0 3 84 7 721

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 6 2 1 0 1 24 97 1 903
2018 3 to 10 years in current department or agency 55 12 6 2 1 0 23 89 4 993
2018 11 to 20 years in current department or agency 49 21 8 3 1 0 18 85 5 1016
2018 More than 20 years in current department or agency 52 23 9 2 1 0 14 86 4 614
2017 Less than 3 years in current department or agency 65 6 3 2 1 0 24 94 3 921
2017 3 to 10 years in current department or agency 57 14 4 2 1 0 22 91 3 1209
2017 11 to 20 years in current department or agency 51 19 7 3 2 1 18 86 5 1241
2017 More than 20 years in current department or agency 52 20 7 2 1 0 17 88 4 718

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 10 4 1 0 1 6 94 1 908
2018 3 to 10 years in current department or agency 70 15 6 1 1 0 7 92 2 997
2018 11 to 20 years in current department or agency 69 17 5 1 1 0 7 92 2 1022
2018 More than 20 years in current department or agency 68 19 5 1 0 0 6 93 1 616
2017 Less than 3 years in current department or agency 77 10 4 1 0 0 7 94 2 922
2017 3 to 10 years in current department or agency 69 14 4 1 1 0 10 93 2 1207
2017 11 to 20 years in current department or agency 69 15 5 1 0 0 10 93 2 1236
2017 More than 20 years in current department or agency 71 14 4 1 0 0 9 94 1 715

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 11 8 4 4 1 2 84 8 910
2018 3 to 10 years in current department or agency 73 11 7 2 4 0 3 87 6 997
2018 11 to 20 years in current department or agency 76 13 5 2 1 0 3 92 3 1021
2018 More than 20 years in current department or agency 80 13 3 1 1 0 2 95 2 616
2017 Less than 3 years in current department or agency 59 15 9 5 9 0 3 77 14 930
2017 3 to 10 years in current department or agency 68 16 5 3 4 1 4 88 7 1209
2017 11 to 20 years in current department or agency 72 16 4 1 2 1 4 92 3 1243
2017 More than 20 years in current department or agency 77 12 3 1 1 1 4 94 3 720

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 25 14 4 2 1 2 80 6 906
2018 3 to 10 years in current department or agency 50 28 14 4 2 0 2 79 6 998
2018 11 to 20 years in current department or agency 45 30 15 4 3 1 2 77 7 1018
2018 More than 20 years in current department or agency 50 31 13 3 2 0 1 82 5 616
2017 Less than 3 years in current department or agency 52 28 12 4 2 0 2 82 6 929
2017 3 to 10 years in current department or agency 49 30 11 5 2 0 3 82 7 1207
2017 11 to 20 years in current department or agency 49 29 13 4 2 0 2 80 7 1241
2017 More than 20 years in current department or agency 53 27 11 4 2 1 2 82 6 722

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 41 23 5 1 1 0 71 5 909
2018 3 to 10 years in current department or agency 17 38 30 12 3 0 0 55 15 1001
2018 11 to 20 years in current department or agency 15 29 37 15 4 0 0 44 19 1022
2018 More than 20 years in current department or agency 15 31 36 15 3 0 0 46 18 619
2017 Less than 3 years in current department or agency 21 43 26 6 3 0 1 65 9 929
2017 3 to 10 years in current department or agency 14 34 36 11 3 0 0 49 14 1213
2017 11 to 20 years in current department or agency 10 30 39 14 6 0 1 41 20 1246
2017 More than 20 years in current department or agency 14 29 40 11 5 0 1 43 16 724

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 10 31 32 22 0 1 54 14 909
2018 3 to 10 years in current department or agency 8 15 37 29 10 0 0 40 23 990
2018 11 to 20 years in current department or agency 9 20 39 24 8 0 0 32 29 1016
2018 More than 20 years in current department or agency 7 20 42 23 8 0 0 31 26 612
2017 Less than 3 years in current department or agency 4 10 30 33 22 0 0 55 15 930
2017 3 to 10 years in current department or agency 6 16 40 25 12 0 0 38 22 1208
2017 11 to 20 years in current department or agency 7 18 40 23 9 1 1 33 26 1246
2017 More than 20 years in current department or agency 5 19 39 24 11 1 1 36 24 724

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 38 13 5 1 7 0 80 6 910
2018 3 to 10 years in current department or agency 32 43 13 6 3 2 0 77 9 1001
2018 11 to 20 years in current department or agency 32 45 15 5 2 1 0 78 8 1024
2018 More than 20 years in current department or agency 36 49 10 3 2 0 0 85 5 616
2017 Less than 3 years in current department or agency 25 36 15 8 5 11 1 69 14 929
2017 3 to 10 years in current department or agency 22 43 18 9 4 4 0 68 13 1212
2017 11 to 20 years in current department or agency 25 48 15 6 4 3 0 75 10 1247
2017 More than 20 years in current department or agency 31 45 13 4 3 5 0 80 7 722

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 36 12 4 2 3 0 81 6 910
2018 3 to 10 years in current department or agency 31 38 16 8 5 1 0 70 13 1000
2018 11 to 20 years in current department or agency 24 41 18 11 5 2 0 66 16 1024
2018 More than 20 years in current department or agency 30 43 14 8 4 1 0 74 12 622
2017 Less than 3 years in current department or agency 35 40 12 6 3 4 0 78 10 931
2017 3 to 10 years in current department or agency 23 40 18 11 6 2 0 65 17 1210
2017 11 to 20 years in current department or agency 21 45 17 10 6 2 0 67 16 1245
2017 More than 20 years in current department or agency 26 45 17 5 5 2 0 73 10 725
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 22 10 6 4 5 2 54 46 912
2018 3 to 10 years in current department or agency 51 28 12 4 3 2 1 52 48 1001
2018 11 to 20 years in current department or agency 65 20 8 2 1 3 1 68 32 1021
2018 More than 20 years in current department or agency 69 20 7 2 0 2 1 71 29 621
2017 Less than 3 years in current department or agency 38 22 15 7 9 6 2 41 59 931
2017 3 to 10 years in current department or agency 47 25 13 5 3 5 1 51 49 1213
2017 11 to 20 years in current department or agency 58 20 8 3 2 7 1 63 37 1247
2017 More than 20 years in current department or agency 67 18 5 2 2 6 0 71 29 725

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 400
2018 3 to 10 years in current department or agency 18 466
2018 11 to 20 years in current department or agency 12 315
2018 More than 20 years in current department or agency 13 178
2017 Less than 3 years in current department or agency 28 495
2017 3 to 10 years in current department or agency 15 555
2017 11 to 20 years in current department or agency 14 420
2017 More than 20 years in current department or agency 11 189

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 400
2018 3 to 10 years in current department or agency 33 466
2018 11 to 20 years in current department or agency 24 315
2018 More than 20 years in current department or agency 20 178
2017 Less than 3 years in current department or agency 42 495
2017 3 to 10 years in current department or agency 34 555
2017 11 to 20 years in current department or agency 26 420
2017 More than 20 years in current department or agency 25 189

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 400
2018 3 to 10 years in current department or agency 23 466
2018 11 to 20 years in current department or agency 20 315
2018 More than 20 years in current department or agency 17 178
2017 Less than 3 years in current department or agency 25 495
2017 3 to 10 years in current department or agency 12 555
2017 11 to 20 years in current department or agency 11 420
2017 More than 20 years in current department or agency 15 189

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 400
2018 3 to 10 years in current department or agency 29 466
2018 11 to 20 years in current department or agency 32 315
2018 More than 20 years in current department or agency 23 178
2017 Less than 3 years in current department or agency 24 495
2017 3 to 10 years in current department or agency 35 555
2017 11 to 20 years in current department or agency 33 420
2017 More than 20 years in current department or agency 23 189

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 400
2018 3 to 10 years in current department or agency 7 466
2018 11 to 20 years in current department or agency 9 315
2018 More than 20 years in current department or agency 2 178
2017 Less than 3 years in current department or agency 3 495
2017 3 to 10 years in current department or agency 9 555
2017 11 to 20 years in current department or agency 7 420
2017 More than 20 years in current department or agency 5 189

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 400
2018 3 to 10 years in current department or agency 35 466
2018 11 to 20 years in current department or agency 30 315
2018 More than 20 years in current department or agency 22 178

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 400
2018 3 to 10 years in current department or agency 26 466
2018 11 to 20 years in current department or agency 31 315
2018 More than 20 years in current department or agency 36 178
2017 Less than 3 years in current department or agency 41 495
2017 3 to 10 years in current department or agency 39 555
2017 11 to 20 years in current department or agency 48 420
2017 More than 20 years in current department or agency 53 189

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 56 18 7 3 7 376
2018 3 to 10 years in current department or agency 10 60 15 6 4 4 445
2018 11 to 20 years in current department or agency 11 60 15 7 3 3 294
2018 More than 20 years in current department or agency 13 58 15 5 3 6 169
2017 Less than 3 years in current department or agency 7 60 15 9 3 7 476
2017 3 to 10 years in current department or agency 13 65 11 6 2 3 545
2017 11 to 20 years in current department or agency 17 64 12 3 2 3 412
2017 More than 20 years in current department or agency 17 63 8 7 1 4 189

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 37 397
2018 3 to 10 years in current department or agency 75 25 463
2018 11 to 20 years in current department or agency 73 27 311
2018 More than 20 years in current department or agency 73 27 175

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 27 15 12 9 3 8 59 24 399
2018 3 to 10 years in current department or agency 22 32 16 12 9 1 9 59 23 465
2018 11 to 20 years in current department or agency 22 28 19 13 8 1 9 56 23 315
2018 More than 20 years in current department or agency 32 34 9 9 6 1 9 72 18 177
2017 Less than 3 years in current department or agency 18 28 11 19 14 2 9 51 36 498
2017 3 to 10 years in current department or agency 15 27 17 16 12 4 10 48 32 564
2017 11 to 20 years in current department or agency 16 27 17 14 10 4 12 51 29 427
2017 More than 20 years in current department or agency 21 22 14 8 8 3 24 59 22 197

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 17 14 16 21 3 18 35 47 398
2018 3 to 10 years in current department or agency 11 23 17 11 11 3 23 47 30 465
2018 11 to 20 years in current department or agency 12 18 14 12 11 2 31 45 34 316
2018 More than 20 years in current department or agency 16 20 18 9 9 3 26 49 26 178
2017 Less than 3 years in current department or agency 8 16 10 20 26 5 16 30 57 497
2017 3 to 10 years in current department or agency 7 16 17 13 17 5 25 33 43 564
2017 11 to 20 years in current department or agency 9 15 14 13 12 7 29 38 40 426
2017 More than 20 years in current department or agency 10 13 17 11 7 5 38 40 31 196

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 14 7 4 4 4 12 82 10 910
2018 3 to 10 years in current department or agency 60 13 9 5 5 1 6 79 11 999
2018 11 to 20 years in current department or agency 58 13 9 4 5 1 9 79 11 1020
2018 More than 20 years in current department or agency 58 17 8 6 3 0 8 82 10 617
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