2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 29 0 0 7 0 0 93 7 14
2018 PM-01 75 17 0 0 8 0 0 92 8 12
2017 PM 44 28 6 11 11 0 0 72 22 18
2017 PM-01 43 29 7 14 7 0 0 71 21 14
2014 PM 58 42 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 40 40 15 5 0 0 0 80 5 20
2011 PM-01 36 43 14 7 0 0 0 79 7 14
2008 PM 29 35 15 21 0 0 0 65 21 34
2008 PM-01 27 38 15 19 0 0 0 65 19 26

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 31 23 15 8 0 0 54 23 13
2018 PM-01 18 27 27 18 9 0 0 45 27 11
2017 PM 39 44 6 6 0 6 0 88 6 18
2017 PM-01 36 43 7 7 0 7 0 85 8 14
2014 PM 75 17 8 0 0 0 0 92 0 12
2014 PM-01 80 20 0 0 0 0 0 100 0 10
2011 PM 47 32 5 11 5 0 0 79 16 19
2011 PM-01 46 31 8 8 8 0 0 77 15 13
2008 PM 18 56 12 9 6 0 0 74 15 34
2008 PM-01 8 62 15 12 4 0 0 69 15 26

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 23 8 15 8 0 0 69 23 13
2018 PM-01 36 27 9 18 9 0 0 64 27 11
2017 PM 33 56 0 6 0 6 0 94 6 18
2017 PM-01 29 57 0 7 0 7 0 92 8 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2011 PM 50 35 10 0 5 0 0 85 5 20
2011 PM-01 50 29 14 0 7 0 0 79 7 14
2008 PM 35 38 12 9 6 0 0 74 15 34
2008 PM-01 27 46 12 12 4 0 0 73 15 26

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 14 7 0 0 7 7 92 0 14
2018 PM-01 75 17 0 0 0 8 0 100 0 12
2017 PM 50 33 6 6 0 6 0 88 6 18
2017 PM-01 50 36 7 0 0 7 0 92 0 14
2014 PM 75 8 17 0 0 0 0 83 0 12
2014 PM-01 80 0 20 0 0 0 0 80 0 10
2011 PM 45 30 20 0 5 0 0 75 5 20
2011 PM-01 50 21 29 0 0 0 0 71 0 14

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 57 7 7 7 0 0 79 14 14
2018 PM-01 25 50 8 8 8 0 0 75 17 12
2017 PM 28 61 11 0 0 0 0 89 0 18
2017 PM-01 21 64 14 0 0 0 0 86 0 14
2014 PM 58 25 17 0 0 0 0 83 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 40 55 5 0 0 0 0 95 0 20
2011 PM-01 43 50 7 0 0 0 0 93 0 14
2008 PM 38 35 12 12 3 0 0 74 15 34
2008 PM-01 31 38 15 12 4 0 0 69 15 26

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 31 8 23 8 0 0 62 31 13
2018 PM-01 36 36 9 18 0 0 0 73 18 11
2017 PM 28 33 22 11 6 0 0 61 17 18
2017 PM-01 21 29 29 14 7 0 0 50 21 14
2014 PM 50 33 17 0 0 0 0 83 0 12
2014 PM-01 50 30 20 0 0 0 0 80 0 10
2011 PM 26 32 11 16 16 0 0 58 32 19
2011 PM-01 23 31 8 23 15 0 0 54 38 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 29 14 7 0 0 0 79 7 14
2018 PM-01 58 33 8 0 0 0 0 92 0 12
2017 PM 22 61 11 6 0 0 0 83 6 18
2017 PM-01 21 57 14 7 0 0 0 79 7 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 36 7 0 0 0 0 93 0 14
2018 PM-01 67 33 0 0 0 0 0 100 0 12
2017 PM 33 56 6 6 0 0 0 89 6 18
2017 PM-01 36 50 7 7 0 0 0 86 7 14
2014 PM 58 42 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 58 26 11 0 5 0 0 84 5 19
2011 PM-01 54 31 15 0 0 0 0 85 0 13
2008 PM 56 26 12 0 6 0 0 82 6 34
2008 PM-01 58 23 15 0 4 0 0 81 4 26

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 57 7 0 0 0 0 93 0 14
2018 PM-01 42 58 0 0 0 0 0 100 0 12
2017 PM 33 39 11 17 0 0 0 72 17 18
2017 PM-01 29 36 14 21 0 0 0 64 21 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 31 31 8 0 0 0 62 8 13
2018 PM-01 36 27 27 9 0 0 0 64 9 11
2017 PM 56 39 6 0 0 0 0 94 0 18
2017 PM-01 57 36 7 0 0 0 0 93 0 14
2014 PM 92 8 0 0 0 0 0 100 0 12
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2011 PM 75 20 5 0 0 0 0 95 0 20
2011 PM-01 86 7 7 0 0 0 0 93 0 14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 21 14 21 7 0 0 57 29 14
2018 PM-01 33 25 17 25 0 0 0 58 25 12
2017 PM 17 56 17 11 0 0 0 72 11 18
2017 PM-01 14 57 14 14 0 0 0 71 14 14
2014 PM 50 33 8 8 0 0 0 83 8 12
2014 PM-01 50 30 10 10 0 0 0 80 10 10
2011 PM 35 40 10 5 10 0 0 75 15 20
2011 PM-01 36 36 14 7 7 0 0 71 14 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 7 14 36 0 0 0 50 36 14
2018 PM-01 42 8 17 33 0 0 0 50 33 12
2017 PM 33 44 17 6 0 0 0 78 6 18
2017 PM-01 29 43 21 7 0 0 0 71 7 14
2014 PM 67 25 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 29 7 7 0 0 0 86 7 14
2018 PM-01 58 33 0 8 0 0 0 92 8 12
2017 PM 39 33 22 6 0 0 0 72 6 18
2017 PM-01 36 29 29 7 0 0 0 64 7 14
2014 PM 83 0 17 0 0 0 0 83 0 12
2014 PM-01 80 0 20 0 0 0 0 80 0 10
2011 PM 35 40 5 10 5 5 0 79 16 20
2011 PM-01 36 43 7 0 7 7 0 85 8 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 43 14 0 7 0 0 79 7 14
2018 PM-01 33 42 17 0 8 0 0 75 8 12
2017 PM 33 56 11 0 0 0 0 89 0 18
2017 PM-01 29 57 14 0 0 0 0 86 0 14
2014 PM 75 17 8 0 0 0 0 92 0 12
2014 PM-01 80 20 0 0 0 0 0 100 0 10
2011 PM 40 45 10 0 5 0 0 85 5 20
2011 PM-01 43 43 14 0 0 0 0 86 0 14
2008 PM 33 42 21 0 3 0 0 76 3 33
2008 PM-01 27 42 27 0 4 0 0 69 4 26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 93 7 0 0 0 0 0 100 0 14
2018 PM-01 100 0 0 0 0 0 0 100 0 12
2017 PM 61 22 6 0 6 0 6 88 6 18
2017 PM-01 71 14 7 0 0 0 7 92 0 14
2014 PM 92 0 0 0 8 0 0 92 8 12
2014 PM-01 90 0 0 0 10 0 0 90 10 10
2011 PM 50 45 0 5 0 0 0 95 5 20
2011 PM-01 43 50 0 7 0 0 0 93 7 14
2008 PM 44 35 21 0 0 0 0 79 0 34
2008 PM-01 42 38 19 0 0 0 0 81 0 26

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 0 14 21 64 0 0 86 0 14
2018 PM-01 0 0 0 25 75 0 0 100 0 12
2017 PM 6 0 44 17 17 11 6 40 7 18
2017 PM-01 0 0 57 14 7 14 7 27 0 14
2014 PM 0 0 25 33 42 0 0 75 0 12
2014 PM-01 0 0 30 30 40 0 0 70 0 10
2011 PM 0 20 30 30 10 5 5 44 22 20
2011 PM-01 0 14 36 29 7 7 7 42 17 14
2008 PM 6 12 26 21 21 0 15 48 21 34
2008 PM-01 8 12 23 19 27 0 12 52 22 26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 14 14 21 50 0 0 71 14 14
2018 PM-01 0 8 17 17 58 0 0 75 8 12
2017 PM 6 0 17 39 28 6 6 75 6 18
2017 PM-01 0 0 21 43 21 7 7 75 0 14
2014 PM 8 0 8 33 42 8 0 82 9 12
2014 PM-01 10 0 10 30 40 10 0 78 11 10
2011 PM 0 30 10 30 30 0 0 60 30 20
2011 PM-01 0 36 7 36 21 0 0 57 36 14
2008 PM 0 12 12 32 29 3 12 72 14 34
2008 PM-01 0 8 8 35 35 4 12 82 9 26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 14 7 14 64 0 0 79 14 14
2018 PM-01 0 0 8 17 75 0 0 92 0 12
2017 PM 6 6 47 18 12 0 12 33 13 17
2017 PM-01 0 8 46 23 8 0 15 36 9 13
2014 PM 0 0 45 36 18 0 0 55 0 11
2014 PM-01 0 0 40 40 20 0 0 60 0 10
2011 PM 15 10 20 25 20 10 0 50 28 20
2011 PM-01 14 7 14 29 21 14 0 58 25 14
2008 PM 9 15 21 26 18 0 12 50 27 34
2008 PM-01 8 19 19 31 12 0 12 48 30 26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 0 7 21 71 0 0 93 0 14
2018 PM-01 0 0 0 17 83 0 0 100 0 12
2017 PM 0 6 17 22 56 0 0 78 6 18
2017 PM-01 0 0 21 29 50 0 0 79 0 14
2014 PM 8 0 0 42 42 8 0 91 9 12
2014 PM-01 10 0 0 40 40 10 0 89 11 10
2011 PM 0 15 20 40 25 0 0 65 15 20
2011 PM-01 0 21 14 50 14 0 0 64 21 14
2008 PM 0 12 21 32 21 3 12 62 14 34
2008 PM-01 0 12 15 42 15 4 12 68 14 26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 21 7 21 50 0 0 71 21 14
2018 PM-01 0 8 8 25 58 0 0 83 8 12
2017 PM 6 11 22 11 33 6 11 53 20 18
2017 PM-01 0 14 29 14 29 7 7 50 17 14
2014 PM 8 8 25 17 33 0 8 55 18 12
2014 PM-01 10 0 30 10 40 0 10 56 11 10
2011 PM 5 25 25 25 20 0 0 45 30 20
2011 PM-01 7 29 21 21 21 0 0 43 36 14
2008 PM 6 18 15 29 18 0 15 55 28 34
2008 PM-01 0 23 12 35 15 0 15 59 27 26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 14 21 29 21 0 0 50 29 14
2018 PM-01 17 0 25 33 25 0 0 58 17 12
2017 PM 6 6 22 28 22 6 11 60 13 18
2017 PM-01 0 7 21 36 21 7 7 67 8 14
2014 PM 0 17 17 25 25 17 0 60 20 12
2014 PM-01 0 10 20 20 30 20 0 63 13 10
2011 PM 11 11 16 26 26 5 5 59 24 19
2011 PM-01 8 8 15 23 31 8 8 64 18 13
2008 PM 12 12 18 26 15 6 12 50 29 34
2008 PM-01 8 15 15 27 15 8 12 52 29 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 7 21 36 36 0 0 71 7 14
2018 PM-01 0 0 25 33 42 0 0 75 0 12
2017 PM 6 6 39 28 17 0 6 47 12 18
2017 PM-01 0 7 36 36 14 0 7 54 8 14
2014 PM 0 8 8 50 25 0 8 82 9 12
2014 PM-01 0 10 10 40 30 0 10 78 11 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 7 7 7 7 21 7 70 20 14
2018 PM-01 42 8 8 8 0 25 8 75 13 12
2017 PM 28 28 11 6 6 11 11 71 14 18
2017 PM-01 21 29 14 7 0 14 14 70 10 14
2014 PM 50 17 8 17 0 8 0 73 18 12
2014 PM-01 50 10 10 20 0 10 0 67 22 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 21 7 7 0 0 0 86 7 14
2018 PM-01 67 25 0 8 0 0 0 92 8 12
2017 PM 56 22 17 6 0 0 0 78 6 18
2017 PM-01 50 29 14 7 0 0 0 79 7 14
2014 PM 58 33 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 14 0 7 7 36 0 78 22 14
2018 PM-01 42 8 0 8 0 42 0 86 14 12
2017 PM 11 11 11 28 11 28 0 31 54 18
2017 PM-01 14 14 14 21 7 29 0 40 40 14
2014 PM 42 17 8 8 8 17 0 70 20 12
2014 PM-01 40 10 10 10 10 20 0 63 25 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 79 7 7 7 0 0 0 86 7 14
2018 PM-01 83 8 0 8 0 0 0 92 8 12
2017 PM 78 17 0 6 0 0 0 94 6 18
2017 PM-01 86 7 0 7 0 0 0 93 7 14
2014 PM 75 17 0 8 0 0 0 92 8 12
2014 PM-01 70 20 0 10 0 0 0 90 10 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 29 14 7 0 0 0 79 7 14
2018 PM-01 50 33 8 8 0 0 0 83 8 12
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 21 21 14 7 0 0 57 21 14
2018 PM-01 42 25 25 8 0 0 0 67 8 12
2017 PM 50 22 22 0 0 0 6 76 0 18
2017 PM-01 43 21 29 0 0 0 7 69 0 14
2014 PM 58 25 8 8 0 0 0 83 8 12
2014 PM-01 50 30 10 10 0 0 0 80 10 10
2011 PM 45 35 5 0 15 0 0 80 15 20
2011 PM-01 50 36 7 0 7 0 0 86 7 14
2008 PM 32 38 24 3 3 0 0 71 6 34
2008 PM-01 35 31 27 4 4 0 0 65 8 26

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 29 7 7 0 7 0 85 8 14
2018 PM-01 58 33 0 0 0 8 0 100 0 12
2017 PM 50 33 11 0 6 0 0 83 6 18
2017 PM-01 43 36 14 0 7 0 0 79 7 14
2014 PM 58 33 0 0 8 0 0 92 8 12
2014 PM-01 50 40 0 0 10 0 0 90 10 10
2011 PM 35 40 5 5 10 5 0 79 16 20
2011 PM-01 43 36 7 7 0 7 0 85 8 14
2008 PM 44 29 21 3 3 0 0 74 6 34
2008 PM-01 42 31 19 4 4 0 0 73 8 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 29 0 7 0 7 0 92 8 14
2018 PM-01 67 25 0 0 0 8 0 100 0 12
2017 PM 39 39 17 6 0 0 0 78 6 18
2017 PM-01 29 43 21 7 0 0 0 71 7 14
2014 PM 58 33 0 8 0 0 0 92 8 12
2014 PM-01 60 30 0 10 0 0 0 90 10 10
2011 PM 25 50 0 15 10 0 0 75 25 20
2011 PM-01 29 57 0 14 0 0 0 86 14 14
2008 PM 47 35 9 6 0 3 0 85 6 34
2008 PM-01 46 31 12 8 0 4 0 80 8 26

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 7 7 7 0 7 0 85 8 14
2018 PM-01 75 8 0 8 0 8 0 91 9 12
2017 PM 61 28 0 6 6 0 0 89 11 18
2017 PM-01 50 36 0 7 7 0 0 86 14 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 29 7 7 0 0 0 86 7 14
2018 PM-01 67 25 0 8 0 0 0 92 8 12
2017 PM 56 28 6 6 6 0 0 83 11 18
2017 PM-01 43 36 7 7 7 0 0 79 14 14
2014 PM 75 8 17 0 0 0 0 83 0 12
2014 PM-01 70 10 20 0 0 0 0 80 0 10
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 21 0 0 7 21 0 91 9 14
2018 PM-01 58 17 0 0 0 25 0 100 0 12
2017 PM 33 28 17 11 11 0 0 61 22 18
2017 PM-01 29 36 14 14 7 0 0 64 21 14
2014 PM 33 25 17 17 0 8 0 64 18 12
2014 PM-01 30 20 20 20 0 10 0 56 22 10
2011 PM 30 25 15 10 5 15 0 65 18 20
2011 PM-01 21 36 7 14 7 14 0 67 25 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 21 7 0 7 7 0 85 8 14
2018 PM-01 67 17 8 0 0 8 0 91 0 12
2017 PM 39 39 6 6 11 0 0 78 17 18
2017 PM-01 36 43 7 7 7 0 0 79 14 14
2014 PM 42 25 8 17 0 8 0 73 18 12
2014 PM-01 40 20 10 20 0 10 0 67 22 10
2011 PM 35 25 10 15 10 5 0 63 26 20
2011 PM-01 36 36 0 14 14 0 0 71 29 14
2008 PM 29 29 29 6 3 3 0 61 9 34
2008 PM-01 23 38 27 8 4 0 0 62 12 26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 29 7 0 7 14 0 83 8 14
2018 PM-01 50 25 8 0 0 17 0 90 0 12
2017 PM 33 50 6 11 0 0 0 83 11 18
2017 PM-01 29 57 7 7 0 0 0 86 7 14
2014 PM 17 50 17 8 0 8 0 73 9 12
2014 PM-01 10 50 20 10 0 10 0 67 11 10
2011 PM 15 40 10 10 5 20 0 69 19 20
2011 PM-01 7 43 7 14 7 21 0 64 27 14
2008 PM 24 26 21 15 3 12 0 57 20 34
2008 PM-01 15 35 23 8 4 15 0 59 14 26

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 14 21 0 0 7 0 77 0 14
2018 PM-01 67 8 17 0 0 8 0 82 0 12
2017 PM 22 33 33 0 11 0 0 56 11 18
2017 PM-01 21 29 43 0 7 0 0 50 7 14
2014 PM 33 42 8 17 0 0 0 75 17 12
2014 PM-01 30 40 10 20 0 0 0 70 20 10
2011 PM 25 25 15 15 15 5 0 53 32 20
2011 PM-01 21 21 21 14 14 7 0 46 31 14
2008 PM 12 47 9 26 3 3 0 61 30 34
2008 PM-01 8 50 12 27 0 4 0 60 28 26
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 38 15 0 0 0 0 85 0 13
2018 PM-01 55 36 9 0 0 0 0 91 0 11
2017 PM 39 44 11 6 0 0 0 83 6 18
2017 PM-01 36 50 7 7 0 0 0 86 7 14
2014 PM 42 58 0 0 0 0 0 100 0 12
2014 PM-01 40 60 0 0 0 0 0 100 0 10
2011 PM 45 45 5 5 0 0 0 90 5 20
2011 PM-01 43 43 7 7 0 0 0 86 7 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 46 0 8 0 0 0 92 8 13
2018 PM-01 45 55 0 0 0 0 0 100 0 11
2017 PM 28 39 22 6 0 0 6 71 6 18
2017 PM-01 29 43 29 0 0 0 0 71 0 14
2014 PM 50 42 8 0 0 0 0 92 0 12
2014 PM-01 50 40 10 0 0 0 0 90 0 10
2011 PM 55 20 10 10 0 5 0 79 11 20
2011 PM-01 50 21 7 14 0 7 0 77 15 14
2008 PM 47 29 9 0 6 9 0 84 6 34
2008 PM-01 42 35 8 0 4 12 0 87 4 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 15 0 15 0 0 0 85 15 13
2018 PM-01 73 18 0 9 0 0 0 91 9 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 8 0 8 25 0 8 64 36 12
2018 PM-01 60 10 0 10 10 0 10 78 22 10
2017 PM 22 28 17 6 6 17 6 64 14 18
2017 PM-01 29 29 21 0 7 7 7 67 8 14
2014 PM 42 25 8 17 0 8 0 73 18 12
2014 PM-01 40 20 10 20 0 10 0 67 22 10
2011 PM 20 15 25 10 15 10 5 41 29 20
2011 PM-01 14 21 14 14 14 14 7 45 36 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 31 8 8 0 8 0 83 8 13
2018 PM-01 55 27 0 9 0 9 0 90 10 11
2017 PM 28 28 6 22 17 0 0 56 39 18
2017 PM-01 29 21 7 21 21 0 0 50 43 14
2014 PM 42 25 17 8 8 0 0 67 17 12
2014 PM-01 40 20 20 10 10 0 0 60 20 10
2011 PM 30 35 5 10 15 5 0 68 26 20
2011 PM-01 21 29 7 14 21 7 0 54 38 14
2008 PM 15 50 15 9 12 0 0 65 21 34
2008 PM-01 12 54 15 12 8 0 0 65 19 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 31 15 8 8 0 0 69 15 13
2018 PM-01 45 36 18 0 0 0 0 82 0 11
2017 PM 11 39 6 11 28 6 0 53 41 18
2017 PM-01 7 36 7 14 29 7 0 46 46 14
2014 PM 42 17 25 0 17 0 0 58 17 12
2014 PM-01 40 20 20 0 20 0 0 60 20 10
2011 PM 16 21 21 11 32 0 0 37 42 19
2011 PM-01 14 14 21 14 36 0 0 29 50 14
2008 PM 12 41 12 12 15 9 0 58 29 34
2008 PM-01 12 38 12 12 15 12 0 57 30 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 38 8 0 8 0 8 83 8 13
2018 PM-01 45 36 9 0 0 0 9 90 0 11
2017 PM 28 33 28 11 0 0 0 61 11 18
2017 PM-01 21 29 36 14 0 0 0 50 14 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 14 0 0 7 7 0 92 8 14
2018 PM-01 75 8 0 0 8 8 0 91 9 12
2017 PM 56 28 6 6 6 0 0 83 11 18
2017 PM-01 57 21 7 7 7 0 0 79 14 14
2014 PM 58 33 0 0 0 8 0 100 0 12
2014 PM-01 50 40 0 0 0 10 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 86 7 0 7 0 0 0 93 7 14
2018 PM-01 92 0 0 8 0 0 0 92 8 12
2017 PM 61 28 11 0 0 0 0 89 0 18
2017 PM-01 57 36 7 0 0 0 0 93 0 14
2014 PM 67 33 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 35 45 5 5 5 5 0 84 11 20
2011 PM-01 29 50 7 7 7 0 0 79 14 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 15 15 0 0 0 0 85 0 13
2018 PM-01 73 18 9 0 0 0 0 91 0 11
2017 PM 50 33 6 11 0 0 0 83 11 18
2017 PM-01 43 43 7 7 0 0 0 86 7 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 40 30 10 10 5 5 0 74 16 20
2011 PM-01 36 36 7 14 7 0 0 71 21 14
2008 PM 41 44 12 3 0 0 0 85 3 34
2008 PM-01 35 54 12 0 0 0 0 88 0 26

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 14 14 7 0 0 0 79 7 14
2018 PM-01 67 17 8 8 0 0 0 83 8 12
2017 PM 50 39 11 0 0 0 0 89 0 18
2017 PM-01 43 43 14 0 0 0 0 86 0 14
2014 PM 67 33 0 0 0 0 0 100 0 12
2014 PM-01 60 40 0 0 0 0 0 100 0 10
2011 PM 45 35 5 5 10 0 0 80 15 20
2011 PM-01 36 43 0 7 14 0 0 79 21 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 21 14 0 0 0 0 86 0 14
2018 PM-01 67 25 8 0 0 0 0 92 0 12
2017 PM 39 50 6 6 0 0 0 89 6 18
2017 PM-01 36 57 7 0 0 0 0 93 0 14
2014 PM 67 25 8 0 0 0 0 92 0 12
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2011 PM 45 35 10 0 10 0 0 80 10 20
2011 PM-01 36 43 7 0 14 0 0 79 14 14
2008 PM 35 50 12 3 0 0 0 85 3 34
2008 PM-01 35 54 12 0 0 0 0 88 0 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 21 14 0 7 7 0 77 8 14
2018 PM-01 50 25 17 0 0 8 0 82 0 12
2017 PM 44 33 6 6 6 6 0 82 12 18
2017 PM-01 43 36 7 7 7 0 0 79 14 14
2014 PM 50 17 33 0 0 0 0 67 0 12
2014 PM-01 50 20 30 0 0 0 0 70 0 10
2011 PM 40 25 15 5 10 5 0 68 16 20
2011 PM-01 29 21 21 7 14 7 0 54 23 14
2008 PM 24 47 12 9 3 6 0 75 13 34
2008 PM-01 15 50 15 12 4 4 0 68 16 26
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 29 21 50 14
2018 PM-01 25 17 58 12
2017 PM 22 33 44 18
2017 PM-01 29 36 36 14
2014 PM 17 58 25 12
2014 PM-01 20 60 20 10
2011 PM 40 30 30 20
2011 PM-01 21 36 43 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 8 0 0 8 46 8 83 17 13
2018 PM-01 27 9 0 0 0 55 9 100 0 11
2017 PM 11 22 11 0 6 28 22 67 11 18
2017 PM-01 7 29 7 0 7 29 21 71 14 14
2014 PM 33 17 8 0 0 33 8 86 0 12
2014 PM-01 30 10 10 0 0 40 10 80 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 14 0 0 7 21 0 91 9 14
2018 PM-01 58 17 0 0 0 25 0 100 0 12
2017 PM 39 28 11 0 6 17 0 80 7 18
2017 PM-01 29 29 14 0 7 21 0 73 9 14
2014 PM 50 17 17 0 0 17 0 80 0 12
2014 PM-01 50 10 20 0 0 20 0 75 0 10
2011 PM 55 30 10 0 5 0 0 85 5 20
2011 PM-01 57 29 7 0 7 0 0 86 7 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 0 8 0 0 46 15 80 0 13
2018 PM-01 27 0 0 0 0 55 18 100 0 11
2017 PM 22 0 11 6 6 39 17 50 25 18
2017 PM-01 21 0 14 0 7 43 14 50 17 14
2014 PM 50 8 17 0 0 25 0 78 0 12
2014 PM-01 40 10 20 0 0 30 0 71 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 8 0 0 8 23 8 89 11 13
2018 PM-01 55 9 0 0 0 27 9 100 0 11
2017 PM 44 11 11 6 6 22 0 71 14 18
2017 PM-01 36 14 14 0 7 29 0 70 10 14
2014 PM 58 17 17 0 0 8 0 82 0 12
2014 PM-01 50 20 20 0 0 10 0 78 0 10
2011 PM 50 15 25 0 5 5 0 68 5 20
2011 PM-01 50 14 29 0 7 0 0 64 7 14
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 21 7 0 7 0 0 86 7 14
2018 PM-01 58 25 8 0 8 0 0 83 8 12
2017 PM 56 6 22 6 11 0 0 61 17 18
2017 PM-01 57 7 21 0 14 0 0 64 14 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 14 36 0 0 0 0 64 0 14
2018 PM-01 58 17 25 0 0 0 0 75 0 12
2017 PM 39 39 11 11 0 0 0 78 11 18
2017 PM-01 36 43 14 7 0 0 0 79 7 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 7 21 0 0 0 7 77 0 14
2018 PM-01 75 8 8 0 0 0 8 91 0 12
2017 PM 61 17 11 11 0 0 0 78 11 18
2017 PM-01 64 14 14 7 0 0 0 79 7 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 21 14 29 7 0 0 50 36 14
2018 PM-01 33 25 17 17 8 0 0 58 25 12
2017 PM 44 28 11 6 11 0 0 72 17 18
2017 PM-01 50 29 7 7 7 0 0 79 14 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 64 21 14 0 0 0 0 86 0 14
2018 PM-01 75 17 8 0 0 0 0 92 0 12
2017 PM 67 6 11 17 0 0 0 72 17 18
2017 PM-01 71 7 14 7 0 0 0 79 7 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 21 14 7 14 0 0 64 21 14
2018 PM-01 42 25 17 0 17 0 0 67 17 12
2017 PM 50 22 6 22 0 0 0 72 22 18
2017 PM-01 50 29 7 14 0 0 0 79 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 21 29 7 0 0 0 64 7 14
2018 PM-01 50 25 17 8 0 0 0 75 8 12
2017 PM 39 22 22 11 0 0 6 65 12 18
2017 PM-01 43 14 29 7 0 0 7 62 8 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 7 21 0 0 0 0 79 0 14
2018 PM-01 83 8 8 0 0 0 0 92 0 12
2017 PM 50 17 6 17 6 6 0 71 24 18
2017 PM-01 43 21 7 21 0 7 0 69 23 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 14 14 14 0 0 0 71 14 14
2018 PM-01 67 17 8 8 0 0 0 83 8 12
2017 PM 28 28 17 17 6 6 0 59 24 18
2017 PM-01 29 21 21 21 0 7 0 54 23 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 36 0 7 0 0 0 93 7 14
2018 PM-01 58 42 0 0 0 0 0 100 0 12
2017 PM 28 33 17 11 6 6 0 65 18 18
2017 PM-01 29 29 21 7 7 7 0 62 15 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 23 15 0 0 0 0 85 0 13
2018 PM-01 64 18 18 0 0 0 0 82 0 11
2017 PM 56 22 17 6 0 0 0 78 6 18
2017 PM-01 57 14 21 7 0 0 0 71 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 85 15 0 0 0 0 0 100 0 13
2018 PM-01 82 18 0 0 0 0 0 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 0 21 0 7 0 0 71 7 14
2018 PM-01 75 0 25 0 0 0 0 75 0 12
2017 PM 61 17 6 6 6 0 6 82 12 18
2017 PM-01 64 14 0 7 7 0 7 85 15 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 77 15 8 0 0 0 0 92 0 13
2018 PM-01 82 18 0 0 0 0 0 100 0 11
2017 PM 39 39 11 0 6 0 6 82 6 18
2017 PM-01 43 36 7 0 7 0 7 85 8 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 46 8 0 0 0 0 92 0 13
2018 PM-01 55 36 9 0 0 0 0 91 0 11
2017 PM 44 33 11 0 6 0 6 82 6 18
2017 PM-01 43 29 14 0 7 0 7 77 8 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 8 0 0 0 0 31 100 0 13
2018 PM-01 55 9 0 0 0 0 36 100 0 11
2017 PM 44 22 6 0 6 0 22 86 7 18
2017 PM-01 50 14 0 0 7 0 29 90 10 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 15 23 8 0 0 0 69 8 13
2018 PM-01 55 9 27 9 0 0 0 64 9 11
2017 PM 44 39 6 0 6 0 6 88 6 18
2017 PM-01 50 29 7 0 7 0 7 85 8 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 23 23 0 8 0 0 69 8 13
2018 PM-01 45 18 27 0 9 0 0 64 9 11
2017 PM 39 17 6 11 22 0 6 59 35 18
2017 PM-01 36 14 0 14 29 0 7 54 46 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 38 8 0 8 0 0 85 8 13
2018 PM-01 36 45 9 0 9 0 0 82 9 11
2017 PM 50 33 6 6 0 0 6 88 6 18
2017 PM-01 43 36 7 7 0 0 7 85 8 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 14 36 7 0 0 0 57 7 14
2018 PM-01 50 8 33 8 0 0 0 58 8 12
2017 PM 39 22 39 0 0 0 0 61 0 18
2017 PM-01 36 21 43 0 0 0 0 57 0 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 29 21 21 29 0 0 50 29 14
2018 PM-01 0 33 17 17 33 0 0 50 33 12
2017 PM 6 6 11 39 39 0 0 78 11 18
2017 PM-01 0 7 14 36 43 0 0 79 7 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 21 7 21 0 21 0 64 27 14
2018 PM-01 25 25 8 17 0 25 0 67 22 12
2017 PM 6 33 39 6 6 11 0 44 13 18
2017 PM-01 0 36 43 7 7 7 0 38 15 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 7 14 7 14 0 0 64 21 14
2018 PM-01 58 8 17 8 8 0 0 67 17 12
2017 PM 39 22 28 6 0 6 0 65 6 18
2017 PM-01 36 21 29 7 0 7 0 62 8 14
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 21 7 7 7 14 7 45 55 14
2018 PM-01 33 25 0 8 8 17 8 44 56 12
2017 PM 22 33 17 11 17 0 0 22 78 18
2017 PM-01 29 29 21 14 7 0 0 29 71 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 0 7 14 7 0 21 64 27 14
2018 PM-01 50 0 0 17 8 0 25 67 33 12
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