2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	38	47	7	6	1	1	86	7	238
2018	MA-02	63	22	7	7	0	0	85	7	27
2018	MA-03	38	43	10	6	3	0	81	9	68
2018	MA-04	41	52	5	0	0	2	95	0	44
2018	MA-05	26	62	7	5	0	0	89	5	61
2018	MA-06	32	47	5	16	0	0	79	16	19
2017	MA	44	45	6	4	1	1	89	5	269
2017	MA-01	48	44	0	8	0	0	92	8	12
2017	MA-02	46	33	13	4	0	4	83	4	24
2017	MA-03	40	47	2	8	1	1	89	9	89
2017	MA-04	50	48	2	0	0	0	98	0	44
2017	MA-05	44	48	6	0	2	0	92	2	62
2017	MA-06	55	27	18	0	0	0	82	0	22
2014	MA	52	43	3	2	0	0	95	2	251
2014	MA-02	71	21	7	0	0	0	93	0	14
2014	MA-03	55	42	2	1	0	0	97	1	102
2014	MA-04	50	43	5	2	0	0	93	2	44
2014	MA-05	45	48	3	3	0	0	94	3	62
2014	MA-06	40	53	7	0	0	0	93	0	15
2011	MA	50	42	4	2	0	2	94	2	266
2011	MA-02	73	27	0	0	0	0	100	0	15
2011	MA-03	51	41	5	2	0	1	93	2	103
2011	MA-04	39	56	2	0	0	2	98	0	41
2011	MA-05	50	38	7	1	1	1	90	3	68
2011	MA-06	59	30	0	7	0	4	92	8	27
2008	MA	45	46	6	4	0	0	90	4	284
2008	MA-02	63	38	0	0	0	0	100	0	24
2008	MA-03	40	49	5	4	1	0	89	5	95
2008	MA-04	50	47	3	0	0	0	97	0	38
2008	MA-05	44	45	7	4	0	0	89	4	73
2008	MA-06	46	29	14	11	0	0	75	11	28

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	36	49	8	5	0	1	86	6	237
2018	MA-02	44	44	7	0	0	4	92	0	27
2018	MA-03	37	45	9	7	1	0	82	9	67
2018	MA-04	30	55	11	5	0	0	84	5	44
2018	MA-05	33	54	5	8	0	0	87	8	61
2018	MA-06	47	47	5	0	0	0	95	0	19
2017	MA	47	40	9	4	1	0	87	5	270
2017	MA-01	48	44	0	8	0	0	92	8	12
2017	MA-02	46	50	0	4	0	0	96	4	24
2017	MA-03	36	42	13	7	2	0	78	9	89
2017	MA-04	43	43	11	2	0	0	86	2	44
2017	MA-05	61	31	6	2	0	0	92	2	62
2017	MA-06	57	39	4	0	0	0	96	0	23
2014	MA	40	51	6	1	1	0	92	2	252
2014	MA-02	50	43	0	0	7	0	93	7	14
2014	MA-03	29	58	10	2	1	0	87	3	102
2014	MA-04	34	59	7	0	0	0	93	0	44
2014	MA-05	53	42	5	0	0	0	95	0	62
2014	MA-06	67	27	0	7	0	0	93	7	15
2011	MA	47	42	6	4	1	0	89	5	267
2011	MA-02	67	27	0	7	0	0	93	7	15
2011	MA-03	38	48	10	4	1	0	86	5	104
2011	MA-04	46	46	5	2	0	0	93	2	41
2011	MA-05	44	41	6	6	3	0	85	9	68
2011	MA-06	70	30	0	0	0	0	100	0	27
2008	MA	36	48	9	5	2	0	84	7	283
2008	MA-02	35	43	9	9	4	0	78	13	23
2008	MA-03	20	64	9	4	2	0	84	6	95
2008	MA-04	37	53	5	5	0	0	89	5	38
2008	MA-05	44	37	12	4	3	0	81	7	73
2008	MA-06	68	25	7	0	0	0	93	0	28

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	44	45	6	3	0	1	91	4	236
2018	MA-02	48	41	7	0	0	4	92	0	27
2018	MA-03	49	38	7	4	1	0	87	6	68
2018	MA-04	45	45	9	0	0	0	91	0	44
2018	MA-05	37	56	2	5	0	0	93	5	59
2018	MA-06	53	42	0	5	0	0	95	5	19
2017	MA	53	40	4	3	0	0	93	3	270
2017	MA-01	72	28	0	0	0	0	100	0	12
2017	MA-02	54	42	4	0	0	0	96	0	24
2017	MA-03	44	42	9	4	1	0	85	6	89
2017	MA-04	55	41	2	2	0	0	95	2	44
2017	MA-05	61	35	0	3	0	0	97	3	62
2017	MA-06	52	43	4	0	0	0	96	0	23
2014	MA	44	48	4	3	1	0	92	4	252
2014	MA-02	64	29	7	0	0	0	93	0	14
2014	MA-03	37	50	6	5	2	0	87	7	102
2014	MA-04	36	57	5	2	0	0	93	2	44
2014	MA-05	58	40	0	2	0	0	98	2	62
2014	MA-06	40	60	0	0	0	0	100	0	15
2011	MA	49	43	5	2	1	0	92	3	265
2011	MA-02	60	33	0	7	0	0	93	7	15
2011	MA-03	41	51	5	2	1	0	92	3	103
2011	MA-04	39	54	7	0	0	0	93	0	41
2011	MA-05	55	33	6	3	3	0	88	6	67
2011	MA-06	70	30	0	0	0	0	100	0	27
2008	MA	35	53	8	2	2	0	88	4	284
2008	MA-02	25	58	8	8	0	0	83	8	24
2008	MA-03	25	57	13	4	1	0	82	5	95
2008	MA-04	37	58	5	0	0	0	95	0	38
2008	MA-05	44	45	5	1	4	0	89	5	73
2008	MA-06	57	43	0	0	0	0	100	0	28

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	54	35	5	4	1	1	0	91	5	238
2018	MA-02	52	37	7	0	0	4	0	92	0	27
2018	MA-03	54	32	6	6	0	0	1	88	6	68
2018	MA-04	64	32	5	0	0	0	0	95	0	44
2018	MA-05	49	43	3	2	3	0	0	92	5	61
2018	MA-06	32	47	5	16	0	0	0	79	16	19
2017	MA	57	33	5	2	1	0	1	92	3	270
2017	MA-01	60	24	8	0	0	0	8	91	0	12
2017	MA-02	71	17	8	4	0	0	0	88	4	24
2017	MA-03	53	36	4	2	2	1	1	91	5	89
2017	MA-04	68	30	2	0	0	0	0	98	0	44
2017	MA-05	60	31	6	2	0	0	2	92	2	62
2017	MA-06	48	43	4	4	0	0	0	91	4	23
2014	MA	58	31	6	2	1	2	0	91	3	251
2014	MA-02	57	29	7	0	0	7	0	92	0	14
2014	MA-03	54	35	6	2	1	1	1	91	3	101
2014	MA-04	73	20	2	2	0	2	0	95	2	44
2014	MA-05	58	31	6	2	2	2	0	90	3	62
2014	MA-06	67	20	13	0	0	0	0	87	0	15
2011	MA	60	29	6	1	0	0	3	92	2	267
2011	MA-02	73	20	7	0	0	0	0	93	0	15
2011	MA-03	63	26	6	2	0	0	4	92	2	104
2011	MA-04	63	32	2	0	0	0	2	98	0	41
2011	MA-05	57	32	7	1	0	0	1	91	1	68
2011	MA-06	48	33	7	4	4	0	4	85	8	27

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	35	45	11	7	1	1	81	8	238
2018	MA-02	44	30	11	11	0	4	77	12	27
2018	MA-03	37	47	7	9	0	0	84	9	68
2018	MA-04	36	43	16	5	0	0	80	5	44
2018	MA-05	25	62	5	5	3	0	87	8	61
2018	MA-06	42	26	26	5	0	0	68	5	19
2017	MA	39	48	8	4	1	0	87	5	270
2017	MA-01	48	52	0	0	0	0	100	0	12
2017	MA-02	50	42	8	0	0	0	92	0	24
2017	MA-03	34	46	12	7	1	0	80	8	89
2017	MA-04	30	52	11	7	0	0	82	7	44
2017	MA-05	47	47	5	2	0	0	94	2	62
2017	MA-06	43	52	0	4	0	0	96	4	23
2014	MA	34	54	8	4	1	0	88	4	252
2014	MA-02	64	29	0	7	0	0	93	7	14
2014	MA-03	27	57	10	4	2	0	84	6	102
2014	MA-04	27	61	7	5	0	0	89	5	44
2014	MA-05	44	48	5	3	0	0	92	3	62
2014	MA-06	40	47	13	0	0	0	87	0	15
2011	MA	37	49	9	3	1	0	86	5	267
2011	MA-02	47	40	0	0	7	7	93	7	15
2011	MA-03	27	58	13	1	2	0	85	3	104
2011	MA-04	32	63	2	2	0	0	95	2	41
2011	MA-05	41	41	9	7	1	0	82	9	68
2011	MA-06	56	33	11	0	0	0	89	0	27
2008	MA	29	52	13	4	3	0	81	7	283
2008	MA-02	26	52	17	0	4	0	78	4	23
2008	MA-03	19	59	13	6	3	0	78	9	95
2008	MA-04	42	42	13	3	0	0	84	3	38
2008	MA-05	29	53	11	4	3	0	82	7	73
2008	MA-06	46	43	11	0	0	0	89	0	28

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	33	43	16	4	3	1	1	77	7	237
2018	MA-02	41	37	11	0	4	0	7	84	4	27
2018	MA-03	29	46	13	9	3	0	0	75	12	68
2018	MA-04	48	39	14	0	0	0	0	86	0	44
2018	MA-05	25	50	17	7	2	0	0	75	8	60
2018	MA-06	21	32	37	0	11	0	0	53	11	19
2017	MA	32	44	12	9	2	0	0	77	11	270
2017	MA-01	48	52	0	0	0	0	0	100	0	12
2017	MA-02	42	33	8	8	4	0	4	78	13	24
2017	MA-03	31	43	12	10	3	0	0	74	13	89
2017	MA-04	36	41	16	5	0	2	0	79	5	44
2017	MA-05	31	47	11	11	0	0	0	77	11	62
2017	MA-06	30	57	4	9	0	0	0	87	9	23
2014	MA	31	44	15	8	2	0	0	75	10	252
2014	MA-02	50	36	7	0	7	0	0	86	7	14
2014	MA-03	41	39	12	5	3	0	0	80	8	102
2014	MA-04	27	52	14	5	2	0	0	80	7	44
2014	MA-05	24	47	19	8	2	0	0	71	10	62
2014	MA-06	13	53	27	7	0	0	0	67	7	15
2011	MA	32	50	10	4	3	0	0	82	8	267
2011	MA-02	40	33	13	0	0	7	7	85	0	15
2011	MA-03	38	44	12	3	3	0	0	83	6	104
2011	MA-04	37	56	7	0	0	0	0	93	0	41
2011	MA-05	18	57	9	10	6	0	0	75	16	68
2011	MA-06	30	59	0	7	4	0	0	89	11	27

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	43	42	7	5	1	1	0	86	7	238
2018	MA-02	44	41	4	11	0	0	0	85	11	27
2018	MA-03	57	34	3	3	3	0	0	91	6	68
2018	MA-04	48	43	7	2	0	0	0	91	2	44
2018	MA-05	28	54	10	8	0	0	0	82	8	61
2018	MA-06	32	47	11	5	5	0	0	79	11	19
2017	MA	45	44	6	5	0	0	0	89	5	270
2017	MA-01	48	44	8	0	0	0	0	92	0	12
2017	MA-02	63	21	4	8	0	0	4	87	9	24
2017	MA-03	52	35	4	8	1	0	0	87	9	89
2017	MA-04	39	55	5	2	0	0	0	93	2	44
2017	MA-05	40	50	8	2	0	0	0	90	2	62
2017	MA-06	35	52	9	4	0	0	0	87	4	23

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	42	45	8	3	0	1	88	4	237
2018	MA-02	54	27	8	8	0	4	84	8	26
2018	MA-03	41	50	6	3	0	0	91	3	68
2018	MA-04	41	45	11	2	0	0	86	2	44
2018	MA-05	36	48	11	5	0	0	84	5	61
2018	MA-06	53	42	0	0	5	0	95	5	19
2017	MA	42	48	4	5	0	0	90	5	270
2017	MA-01	48	52	0	0	0	0	100	0	12
2017	MA-02	58	29	4	8	0	0	88	8	24
2017	MA-03	38	49	3	8	1	0	88	9	89
2017	MA-04	36	52	7	5	0	0	89	5	44
2017	MA-05	47	45	6	2	0	0	92	2	62
2017	MA-06	52	48	0	0	0	0	100	0	23
2014	MA	43	46	8	3	0	1	89	3	252
2014	MA-02	64	14	14	7	0	0	79	7	14
2014	MA-03	44	43	9	2	1	1	88	3	102
2014	MA-04	36	48	11	2	0	2	86	2	44
2014	MA-05	37	55	5	3	0	0	92	3	62
2014	MA-06	53	40	0	7	0	0	93	7	15
2011	MA	40	47	6	4	1	2	89	5	267
2011	MA-02	33	60	7	0	0	0	93	0	15
2011	MA-03	44	43	10	1	0	2	89	1	104
2011	MA-04	29	68	0	2	0	0	98	2	41
2011	MA-05	34	40	9	12	3	3	76	15	68
2011	MA-06	52	44	0	0	0	4	100	0	27
2008	MA	41	45	9	5	1	0	86	6	283
2008	MA-02	52	35	9	4	0	0	87	4	23
2008	MA-03	33	51	11	5	1	0	83	6	95
2008	MA-04	45	47	8	0	0	0	92	0	38
2008	MA-05	40	41	11	7	1	0	81	8	73
2008	MA-06	54	39	4	4	0	0	93	4	28

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	35	43	13	6	1	1	79	8	237
2018	MA-02	50	35	8	8	0	0	85	8	26
2018	MA-03	34	43	13	9	1	0	76	10	68
2018	MA-04	39	43	16	2	0	0	82	2	44
2018	MA-05	26	49	16	5	3	0	75	8	61
2018	MA-06	42	37	5	16	0	0	79	16	19
2017	MA	35	49	9	6	2	0	84	7	269
2017	MA-01	64	24	12	0	0	0	88	0	12
2017	MA-02	50	38	8	4	0	0	88	4	24
2017	MA-03	26	49	16	7	2	0	75	9	89
2017	MA-04	27	57	11	5	0	0	84	5	44
2017	MA-05	41	49	2	7	2	0	90	8	61
2017	MA-06	39	52	4	4	0	0	91	4	23

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	42	45	8	4	0	1	0	88	4	237
2018	MA-02	46	42	4	4	0	0	4	92	4	26
2018	MA-03	49	38	7	4	1	0	0	87	6	68
2018	MA-04	36	50	11	2	0	0	0	86	2	44
2018	MA-05	46	48	3	3	0	0	0	93	3	61
2018	MA-06	32	53	11	5	0	0	0	84	5	19
2017	MA	46	43	10	0	1	0	0	89	1	269
2017	MA-01	56	32	12	0	0	0	0	88	0	12
2017	MA-02	61	35	4	0	0	0	0	96	0	23
2017	MA-03	43	37	17	1	2	0	0	80	3	89
2017	MA-04	36	59	5	0	0	0	0	95	0	44
2017	MA-05	60	35	5	0	0	0	0	95	0	62
2017	MA-06	35	57	9	0	0	0	0	91	0	23
2014	MA	48	44	6	2	1	0	0	91	2	252
2014	MA-02	86	0	0	14	0	0	0	86	14	14
2014	MA-03	39	52	7	1	1	0	0	91	2	102
2014	MA-04	45	45	7	2	0	0	0	91	2	44
2014	MA-05	55	39	5	0	2	0	0	94	2	62
2014	MA-06	47	47	7	0	0	0	0	93	0	15
2011	MA	45	45	9	0	1	0	0	90	1	267
2011	MA-02	40	47	7	0	0	7	0	93	0	15
2011	MA-03	43	44	11	0	2	0	0	88	2	104
2011	MA-04	41	51	7	0	0	0	0	93	0	41
2011	MA-05	44	46	9	1	0	0	0	90	1	68
2011	MA-06	59	33	7	0	0	0	0	93	0	27

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	34	45	13	5	2	1	0	80	7	237
2018	MA-02	42	35	15	0	4	0	4	80	4	26
2018	MA-03	34	47	9	9	1	0	0	81	10	68
2018	MA-04	30	48	18	5	0	0	0	77	5	44
2018	MA-05	28	51	15	5	2	0	0	79	7	61
2018	MA-06	42	47	0	11	0	0	0	89	11	19
2017	MA	37	49	8	4	1	0	0	86	6	269
2017	MA-01	48	36	16	0	0	0	0	84	0	12
2017	MA-02	39	43	9	4	0	0	4	86	5	23
2017	MA-03	27	52	12	7	2	0	0	79	9	89
2017	MA-04	41	52	5	2	0	0	0	93	2	44
2017	MA-05	52	39	5	3	2	0	0	90	5	62
2017	MA-06	17	78	0	4	0	0	0	96	4	23
2014	MA	31	54	11	2	2	0	0	85	4	252
2014	MA-02	29	36	29	7	0	0	0	64	7	14
2014	MA-03	28	56	11	2	3	0	0	84	5	102
2014	MA-04	30	61	7	0	0	2	0	93	0	44
2014	MA-05	37	48	10	3	2	0	0	85	5	62
2014	MA-06	33	60	0	7	0	0	0	93	7	15
2011	MA	38	50	7	3	1	1	0	89	4	265
2011	MA-02	47	40	7	0	0	7	0	93	0	15
2011	MA-03	39	45	10	3	1	1	1	86	4	102
2011	MA-04	44	49	7	0	0	0	0	93	0	41
2011	MA-05	28	57	6	6	3	0	0	85	9	68
2011	MA-06	41	59	0	0	0	0	0	100	0	27

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	44	38	11	4	2	1	0	83	6	237
2018	MA-02	46	38	12	0	0	0	4	88	0	26
2018	MA-03	44	35	10	7	3	0	0	79	10	68
2018	MA-04	41	45	11	2	0	0	0	86	2	44
2018	MA-05	38	48	10	2	3	0	0	85	5	61
2018	MA-06	63	26	5	0	5	0	0	89	5	19
2017	MA	48	38	9	3	1	0	0	87	4	268
2017	MA-01	48	44	0	8	0	0	0	92	8	12
2017	MA-02	57	39	0	0	0	4	0	100	0	23
2017	MA-03	45	39	11	2	2	0	0	84	4	89
2017	MA-04	51	35	14	0	0	0	0	86	0	43
2017	MA-05	55	31	8	5	2	0	0	85	6	62
2017	MA-06	39	52	9	0	0	0	0	91	0	23
2014	MA	41	49	7	2	1	0	0	90	3	252
2014	MA-02	43	43	7	7	0	0	0	86	7	14
2014	MA-03	45	45	6	2	2	0	0	90	4	102
2014	MA-04	45	45	9	0	0	0	0	91	0	44
2014	MA-05	34	58	5	2	2	0	0	92	3	62
2014	MA-06	47	40	13	0	0	0	0	87	0	15

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	38	43	13	4	2	1	0	81	6	237
2018	MA-02	54	35	8	4	0	0	0	88	4	26
2018	MA-03	44	41	12	1	1	0	0	85	3	68
2018	MA-04	32	59	5	5	0	0	0	91	5	44
2018	MA-05	26	46	20	5	3	0	0	72	8	61
2018	MA-06	32	42	16	0	11	0	0	74	11	19
2017	MA	41	44	10	3	1	0	1	86	4	267
2017	MA-01	56	36	8	0	0	0	0	92	0	12
2017	MA-02	55	32	9	0	0	0	5	90	0	22
2017	MA-03	39	46	10	3	1	0	0	85	4	89
2017	MA-04	45	34	14	2	2	0	2	81	5	44
2017	MA-05	40	48	6	3	2	0	0	89	5	62
2017	MA-06	32	55	9	5	0	0	0	86	5	22
2014	MA	39	48	9	2	1	0	0	88	3	252
2014	MA-02	50	29	21	0	0	0	0	79	0	14
2014	MA-03	44	42	9	3	2	0	0	86	5	102
2014	MA-04	43	52	5	0	0	0	0	95	0	44
2014	MA-05	34	53	10	3	0	0	0	87	3	62
2014	MA-06	27	60	0	7	0	7	0	93	7	15
2011	MA	48	42	7	2	1	0	1	90	3	267
2011	MA-02	67	33	0	0	0	0	0	100	0	15
2011	MA-03	45	40	11	0	2	1	1	87	2	104
2011	MA-04	51	49	0	0	0	0	0	100	0	41
2011	MA-05	44	41	6	6	0	0	3	88	6	68
2011	MA-06	48	41	7	4	0	0	0	89	4	27

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	38	48	8	3	2	1	87	5	237
2018	MA-02	42	46	8	0	0	4	92	0	26
2018	MA-03	37	46	10	4	3	0	82	7	68
2018	MA-04	36	55	7	2	0	0	91	2	44
2018	MA-05	39	48	7	3	3	0	87	7	61
2018	MA-06	42	42	5	11	0	0	84	11	19
2017	MA	45	44	7	3	1	0	90	4	268
2017	MA-01	64	36	0	0	0	0	100	0	12
2017	MA-02	61	39	0	0	0	0	100	0	23
2017	MA-03	37	46	9	4	3	0	83	8	89
2017	MA-04	36	52	11	0	0	0	89	0	44
2017	MA-05	57	36	7	0	0	0	93	0	61
2017	MA-06	39	52	4	4	0	0	91	4	23
2014	MA	42	48	6	4	0	0	90	4	252
2014	MA-02	86	7	0	7	0	0	93	7	14
2014	MA-03	35	48	12	5	0	0	83	5	102
2014	MA-04	34	59	5	2	0	0	93	2	44
2014	MA-05	53	42	2	3	0	0	95	3	62
2014	MA-06	47	47	7	0	0	0	93	0	15
2011	MA	44	46	6	2	1	0	90	3	267
2011	MA-02	67	27	0	7	0	0	93	7	15
2011	MA-03	38	50	9	2	2	0	88	4	104
2011	MA-04	37	56	7	0	0	0	93	0	41
2011	MA-05	46	43	6	3	3	0	88	6	68
2011	MA-06	59	37	4	0	0	0	96	0	27
2008	MA	41	45	8	4	2	0	86	6	283
2008	MA-02	35	52	4	4	4	0	87	9	23
2008	MA-03	33	53	6	5	2	1	86	7	95
2008	MA-04	61	24	13	3	0	0	84	3	38
2008	MA-05	42	42	10	3	3	0	85	5	73
2008	MA-06	50	43	7	0	0	0	93	0	28

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	47	31	14	5	1	1	0	79	6	238
2018	MA-02	74	11	7	0	0	4	4	92	0	27
2018	MA-03	54	34	9	3	0	0	0	88	3	68
2018	MA-04	50	36	11	2	0	0	0	86	2	44
2018	MA-05	33	34	28	5	0	0	0	67	5	61
2018	MA-06	21	32	16	21	11	0	0	53	32	19
2017	MA	49	35	9	5	1	0	1	85	6	270
2017	MA-01	80	8	0	0	0	0	12	100	0	12
2017	MA-02	71	25	4	0	0	0	0	96	0	24
2017	MA-03	55	39	4	1	0	0	0	94	1	89
2017	MA-04	55	41	5	0	0	0	0	95	0	44
2017	MA-05	35	42	13	6	2	0	2	79	8	62
2017	MA-06	26	17	22	30	4	0	0	43	35	23
2014	MA	48	33	12	5	2	0	0	82	6	251
2014	MA-02	71	14	14	0	0	0	0	86	0	14
2014	MA-03	63	25	10	2	0	0	1	88	2	102
2014	MA-04	50	32	14	2	2	0	0	82	5	44
2014	MA-05	31	52	8	7	2	0	0	84	8	61
2014	MA-06	27	27	20	20	7	0	0	53	27	15
2011	MA	43	35	14	6	1	0	0	78	8	267
2011	MA-02	67	33	0	0	0	0	0	100	0	15
2011	MA-03	54	35	9	2	1	0	0	88	3	104
2011	MA-04	39	46	15	0	0	0	0	85	0	41
2011	MA-05	32	35	19	10	3	0	0	68	13	68
2011	MA-06	30	26	26	15	4	0	0	56	19	27
2008	MA	39	40	13	5	2	0	0	80	7	283
2008	MA-02	57	39	4	0	0	0	0	96	0	23
2008	MA-03	49	39	8	1	2	0	0	88	3	95
2008	MA-04	50	45	5	0	0	0	0	95	0	38
2008	MA-05	23	48	19	7	1	0	1	72	8	73
2008	MA-06	11	29	29	21	11	0	0	39	32	28

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	3	16	38	27	12	1	4	41	20	237
2018	MA-02	0	7	26	19	26	0	22	57	10	27
2018	MA-03	3	13	37	28	13	0	4	44	17	67
2018	MA-04	2	16	43	32	7	0	0	39	18	44
2018	MA-05	3	18	44	23	11	0	0	34	21	61
2018	MA-06	11	26	32	26	5	0	0	32	37	19
2017	MA	2	11	39	29	12	1	6	44	14	270
2017	MA-01	0	0	8	16	32	20	24	86	0	12
2017	MA-02	0	0	29	29	21	4	17	63	0	24
2017	MA-03	4	13	29	34	13	0	6	50	19	89
2017	MA-04	0	7	50	23	14	0	7	39	7	44
2017	MA-05	0	10	50	32	8	0	0	40	10	62
2017	MA-06	0	26	48	26	0	0	0	26	26	23
2014	MA	1	13	48	24	11	0	2	37	14	250
2014	MA-02	0	7	7	43	36	7	0	85	8	14
2014	MA-03	0	11	46	28	10	0	6	40	12	101
2014	MA-04	0	11	52	30	7	0	0	36	11	44
2014	MA-05	3	18	52	13	15	0	0	27	21	62
2014	MA-06	0	7	60	27	7	0	0	33	7	15
2011	MA	3	16	38	24	14	0	4	40	20	265
2011	MA-02	0	0	27	27	33	0	13	69	0	15
2011	MA-03	4	9	43	26	11	1	7	40	14	103
2011	MA-04	2	15	39	22	20	0	2	43	18	41
2011	MA-05	3	28	39	16	12	0	1	29	32	67
2011	MA-06	0	22	30	33	15	0	0	48	22	27
2008	MA	2	11	40	30	14	0	3	45	14	282
2008	MA-02	0	9	22	39	17	0	13	65	10	23
2008	MA-03	2	7	36	37	15	0	3	53	10	95
2008	MA-04	3	11	45	24	18	0	0	42	13	38
2008	MA-05	3	15	45	25	10	0	3	35	18	73
2008	MA-06	0	11	54	21	14	0	0	36	11	28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	1	10	26	31	27	3	3	61	12	235
2018	MA-02	0	0	8	23	46	0	23	90	0	26
2018	MA-03	1	7	22	39	27	0	3	68	9	67
2018	MA-04	0	9	45	23	20	2	0	44	9	44
2018	MA-05	2	13	25	35	22	3	0	59	16	60
2018	MA-06	5	26	21	26	21	0	0	47	32	19
2017	MA	1	4	21	32	32	3	7	70	6	270
2017	MA-01	0	0	8	0	40	28	24	83	0	12
2017	MA-02	0	8	0	17	54	8	13	89	11	24
2017	MA-03	2	2	22	33	34	0	7	71	5	89
2017	MA-04	0	2	25	32	34	0	7	71	2	44
2017	MA-05	0	2	23	44	27	2	3	75	2	62
2017	MA-06	0	17	26	43	13	0	0	57	17	23
2014	MA	1	6	26	35	23	5	4	64	7	250
2014	MA-02	0	7	7	0	71	7	7	83	8	14
2014	MA-03	2	3	21	41	21	6	7	70	6	101
2014	MA-04	0	2	30	41	18	7	2	65	3	44
2014	MA-05	2	11	31	32	24	0	0	56	13	62
2014	MA-06	0	7	20	40	20	7	7	69	8	15
2011	MA	2	7	22	34	28	3	4	66	10	264
2011	MA-02	0	0	7	7	53	13	20	90	0	15
2011	MA-03	2	6	17	32	35	3	6	73	9	103
2011	MA-04	3	5	23	35	33	0	3	69	8	40
2011	MA-05	3	9	36	34	15	1	1	51	12	67
2011	MA-06	0	7	26	48	15	4	0	65	8	27
2008	MA	1	1	14	34	44	2	4	82	3	282
2008	MA-02	0	4	0	30	52	4	9	95	5	23
2008	MA-03	0	0	12	27	53	3	5	87	0	95
2008	MA-04	0	0	16	39	42	3	0	84	0	38
2008	MA-05	4	1	19	33	40	0	3	75	6	73
2008	MA-06	0	4	14	43	32	0	7	81	4	28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	4	19	34	23	13	3	5	38	25	238
2018	MA-02	4	11	15	19	26	0	26	60	20	27
2018	MA-03	4	16	31	28	13	3	4	44	22	68
2018	MA-04	5	16	41	23	14	2	0	37	21	44
2018	MA-05	3	30	38	20	7	2	2	27	34	61
2018	MA-06	5	37	37	16	5	0	0	21	42	19
2017	MA	2	12	32	29	13	4	8	48	16	269
2017	MA-01	0	0	16	24	16	20	24	71	0	12
2017	MA-02	0	8	38	4	29	4	17	42	11	24
2017	MA-03	5	5	30	30	19	6	7	56	10	88
2017	MA-04	0	9	41	32	7	2	9	44	10	44
2017	MA-05	2	16	34	32	11	0	5	46	19	62
2017	MA-06	4	30	22	43	0	0	0	43	35	23
2014	MA	7	16	34	22	13	2	6	38	24	251
2014	MA-02	7	0	14	29	14	14	21	67	11	14
2014	MA-03	5	9	35	23	15	3	11	44	16	101
2014	MA-04	5	20	41	23	7	0	5	31	26	44
2014	MA-05	10	21	27	24	18	0	0	42	31	62
2014	MA-06	0	20	53	7	13	7	0	21	21	15
2011	MA	6	11	34	29	11	2	6	44	19	265
2011	MA-02	0	0	40	20	33	0	7	57	0	15
2011	MA-03	1	8	32	32	13	4	11	52	10	103
2011	MA-04	10	10	24	39	10	0	7	53	21	41
2011	MA-05	12	16	45	18	6	1	1	25	29	67
2011	MA-06	7	15	30	44	4	0	0	48	22	27
2008	MA	2	8	28	34	22	3	3	60	11	282
2008	MA-02	0	9	17	30	22	9	13	67	11	23
2008	MA-03	0	6	22	38	27	3	3	70	7	95
2008	MA-04	0	5	32	34	21	8	0	60	6	38
2008	MA-05	3	12	26	36	21	1	1	58	15	73
2008	MA-06	0	0	50	36	11	0	4	48	0	28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	3	10	30	34	19	1	3	55	14	238
2018	MA-02	0	0	15	15	52	0	19	82	0	27
2018	MA-03	4	6	31	37	19	0	3	58	11	68
2018	MA-04	0	9	32	41	18	0	0	59	9	44
2018	MA-05	3	16	33	38	10	0	0	48	20	61
2018	MA-06	5	26	47	16	5	0	0	21	32	19
2017	MA	2	8	31	32	20	1	5	55	11	270
2017	MA-01	0	0	0	0	56	20	24	100	0	12
2017	MA-02	0	0	17	25	46	0	13	81	0	24
2017	MA-03	1	4	28	42	21	0	3	65	6	89
2017	MA-04	2	7	39	23	20	2	7	48	10	44
2017	MA-05	3	11	40	34	10	0	2	44	15	62
2017	MA-06	0	22	39	30	9	0	0	39	22	23
2014	MA	4	10	32	37	16	0	2	54	14	250
2014	MA-02	0	0	21	21	50	7	0	77	0	14
2014	MA-03	3	6	22	44	21	0	5	68	9	101
2014	MA-04	0	9	39	43	9	0	0	52	9	44
2014	MA-05	6	18	32	32	11	0	0	44	24	62
2014	MA-06	0	13	60	27	0	0	0	27	13	15
2011	MA	2	8	31	36	18	2	3	57	10	264
2011	MA-02	0	0	7	27	60	0	7	93	0	15
2011	MA-03	2	4	25	37	23	2	7	66	6	103
2011	MA-04	0	5	37	39	17	0	2	58	5	41
2011	MA-05	1	15	39	36	6	3	0	43	17	67
2011	MA-06	8	12	35	38	4	4	0	44	20	26
2008	MA	1	7	27	41	20	0	2	64	8	282
2008	MA-02	0	0	30	35	22	0	13	65	0	23
2008	MA-03	1	1	21	45	28	1	2	76	2	95
2008	MA-04	0	3	24	47	26	0	0	74	3	38
2008	MA-05	1	14	34	38	11	0	1	50	15	73
2008	MA-06	0	21	36	36	7	0	0	43	21	28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	6	24	23	28	13	3	4	44	32	238
2018	MA-02	0	0	15	15	44	4	22	80	0	27
2018	MA-03	6	16	26	37	9	3	3	48	23	68
2018	MA-04	5	25	18	39	11	0	2	51	30	44
2018	MA-05	10	36	31	20	3	0	0	23	46	61
2018	MA-06	11	53	21	11	0	0	5	11	67	19
2017	MA	4	19	31	21	17	2	7	42	24	268
2017	MA-01	0	0	0	0	40	20	40	100	0	12
2017	MA-02	0	0	4	35	39	4	17	94	0	23
2017	MA-03	0	14	33	30	18	1	5	51	14	88
2017	MA-04	2	20	36	18	14	2	7	35	25	44
2017	MA-05	6	26	42	13	11	0	2	25	33	62
2017	MA-06	4	39	30	22	4	0	0	26	43	23
2014	MA	5	17	36	25	11	2	4	38	24	250
2014	MA-02	0	0	14	14	43	14	14	80	0	14
2014	MA-03	3	10	34	30	15	1	8	49	14	101
2014	MA-04	2	18	43	25	7	2	2	33	21	44
2014	MA-05	11	18	40	24	6	0	0	31	29	62
2014	MA-06	0	47	40	7	0	7	0	7	50	15
2011	MA	6	17	30	24	16	2	5	43	24	265
2011	MA-02	0	0	20	13	53	0	13	77	0	15
2011	MA-03	2	12	26	31	18	3	8	55	15	103
2011	MA-04	2	7	34	29	22	0	5	54	10	41
2011	MA-05	12	31	30	19	3	1	3	23	45	67
2011	MA-06	11	22	41	15	7	4	0	23	35	27
2008	MA	4	15	28	29	20	1	2	51	19	282
2008	MA-02	0	13	9	35	30	0	13	75	15	23
2008	MA-03	1	6	23	36	31	2	1	68	8	95
2008	MA-04	3	3	34	29	29	3	0	59	5	38
2008	MA-05	5	23	40	23	5	0	3	30	30	73
2008	MA-06	14	29	32	21	4	0	0	25	43	28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	2	12	34	24	20	2	6	48	15	235
2018	MA-02	0	4	4	11	48	4	30	89	6	27
2018	MA-03	0	7	40	24	22	0	6	49	8	67
2018	MA-04	0	12	40	23	21	2	2	46	12	43
2018	MA-05	5	18	43	23	8	0	2	32	24	60
2018	MA-06	5	32	32	26	5	0	0	32	37	19
2017	MA	2	12	36	22	17	5	7	44	15	269
2017	MA-01	0	0	0	0	16	44	40	100	0	12
2017	MA-02	0	4	25	13	29	8	21	59	6	24
2017	MA-03	2	8	35	29	18	4	3	51	11	89
2017	MA-04	0	14	35	12	28	2	9	45	16	43
2017	MA-05	2	15	44	23	15	0	3	38	17	62
2017	MA-06	0	26	39	35	0	0	0	35	26	23
2014	MA	2	7	29	33	19	3	6	58	10	249
2014	MA-02	0	0	21	0	36	29	14	63	0	14
2014	MA-03	1	3	23	36	25	3	9	69	5	100
2014	MA-04	0	9	32	32	23	2	2	57	10	44
2014	MA-05	5	10	31	40	11	0	3	53	15	62
2014	MA-06	0	7	50	43	0	0	0	43	7	14
2011	MA	2	10	33	29	16	2	8	50	13	264
2011	MA-02	0	0	13	20	33	20	13	80	0	15
2011	MA-03	2	9	31	25	20	2	11	52	12	103
2011	MA-04	0	3	43	35	15	0	5	53	3	40
2011	MA-05	3	19	36	25	6	1	9	35	25	67
2011	MA-06	0	7	37	44	11	0	0	56	7	27
2008	MA	2	14	34	27	17	2	4	47	17	281
2008	MA-02	4	4	13	35	22	9	13	72	11	23
2008	MA-03	0	12	28	21	31	2	6	56	13	95
2008	MA-04	0	8	42	34	13	3	0	49	8	38
2008	MA-05	5	15	37	33	7	0	3	41	21	73
2008	MA-06	7	33	37	19	4	0	0	22	41	27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	4	13	39	22	13	5	5	38	19	238
2018	MA-02	0	7	15	22	30	4	22	70	10	27
2018	MA-03	10	9	32	25	13	6	4	43	21	68
2018	MA-04	0	18	41	20	14	5	2	37	20	44
2018	MA-05	3	20	51	18	5	2	2	24	24	61
2018	MA-06	5	16	63	16	0	0	0	16	21	19
2017	MA	3	10	41	22	11	6	8	38	15	270
2017	MA-01	0	0	8	0	24	44	24	75	0	12
2017	MA-02	0	0	25	17	17	21	21	57	0	24
2017	MA-03	4	8	31	29	17	4	6	51	14	89
2017	MA-04	0	2	57	25	7	2	7	35	3	44
2017	MA-05	6	15	47	19	8	0	5	29	22	62
2017	MA-06	0	30	52	17	0	0	0	17	30	23
2014	MA	5	12	38	19	14	7	5	38	19	251
2014	MA-02	0	0	36	7	43	14	0	58	0	14
2014	MA-03	4	12	27	23	16	9	10	48	20	101
2014	MA-04	0	11	48	20	11	7	2	35	13	44
2014	MA-05	8	11	48	18	11	3	0	30	20	62
2014	MA-06	0	13	53	20	0	7	7	23	15	15

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	37	30	8	3	1	11	11	85	4	237
2018	MA-02	48	11	7	0	0	11	22	89	0	27
2018	MA-03	38	16	9	1	1	21	13	82	4	68
2018	MA-04	43	32	7	0	0	11	7	92	0	44
2018	MA-05	20	48	12	5	2	3	10	79	8	60
2018	MA-06	37	47	11	5	0	0	0	84	5	19
2017	MA	40	29	5	1	2	8	14	89	5	270
2017	MA-01	52	8	0	0	0	16	24	100	0	12
2017	MA-02	38	29	0	0	0	13	21	100	0	24
2017	MA-03	36	28	3	0	3	13	16	90	5	89
2017	MA-04	36	27	5	2	0	11	18	90	3	44
2017	MA-05	42	35	8	2	3	0	10	86	5	62
2017	MA-06	57	26	9	0	0	0	9	90	0	23
2014	MA	41	30	9	2	2	6	10	85	5	252
2014	MA-02	29	21	7	0	0	14	29	88	0	14
2014	MA-03	39	25	9	3	3	8	14	81	8	102
2014	MA-04	36	34	14	0	2	7	7	82	3	44
2014	MA-05	50	32	8	0	2	2	6	89	2	62
2014	MA-06	53	33	13	0	0	0	0	87	0	15

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	59	30	4	3	2	2	0	91	5	238
2018	MA-02	63	30	0	0	4	4	0	96	4	27
2018	MA-03	56	26	9	6	1	1	0	84	7	68
2018	MA-04	73	20	5	0	0	2	0	95	0	44
2018	MA-05	41	48	3	5	3	0	0	89	8	61
2018	MA-06	74	26	0	0	0	0	0	100	0	19
2017	MA	64	27	3	4	2	0	0	92	6	270
2017	MA-01	84	16	0	0	0	0	0	100	0	12
2017	MA-02	58	33	0	8	0	0	0	92	8	24
2017	MA-03	64	25	3	6	1	1	0	90	7	89
2017	MA-04	68	25	5	2	0	0	0	93	2	44
2017	MA-05	58	32	2	5	3	0	0	90	8	62
2017	MA-06	74	26	0	0	0	0	0	100	0	23
2014	MA	63	27	4	3	2	0	0	91	4	252
2014	MA-02	64	21	7	7	0	0	0	86	7	14
2014	MA-03	62	26	7	3	2	0	0	88	5	102
2014	MA-04	66	25	2	2	2	2	0	93	5	44
2014	MA-05	66	27	3	2	0	0	2	95	2	62
2014	MA-06	67	33	0	0	0	0	0	100	0	15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	19	24	12	8	1	24	12	67	14	237
2018	MA-02	30	4	7	0	0	30	30	82	0	27
2018	MA-03	18	15	6	9	1	43	9	67	21	68
2018	MA-04	23	14	18	7	0	23	16	59	11	44
2018	MA-05	13	45	12	15	3	3	8	66	21	60
2018	MA-06	16	37	32	0	0	5	11	63	0	19
2017	MA	15	24	13	7	1	30	10	65	15	270
2017	MA-01	16	0	8	0	0	76	0	67	0	12
2017	MA-02	13	8	8	0	0	58	13	71	0	24
2017	MA-03	18	15	9	7	2	42	8	64	18	89
2017	MA-04	18	23	9	11	2	23	14	64	21	44
2017	MA-05	13	32	15	13	0	11	16	62	18	62
2017	MA-06	4	61	30	0	0	4	0	68	0	23
2014	MA	14	25	16	8	1	24	12	62	14	251
2014	MA-02	0	14	14	0	0	64	7	50	0	14
2014	MA-03	15	18	13	7	1	33	14	61	15	102
2014	MA-04	16	23	11	14	2	23	11	59	24	44
2014	MA-05	18	34	19	5	0	11	13	68	6	62
2014	MA-06	13	47	20	13	0	0	7	64	14	15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	76	19	2	1	1	1	96	2	238
2018	MA-02	81	15	4	0	0	0	96	0	27
2018	MA-03	79	16	0	1	3	0	96	4	68
2018	MA-04	91	5	5	0	0	0	95	0	44
2018	MA-05	61	36	2	0	2	0	97	2	61
2018	MA-06	68	32	0	0	0	0	100	0	19
2017	MA	72	23	3	1	0	0	96	1	270
2017	MA-01	92	8	0	0	0	0	100	0	12
2017	MA-02	79	17	4	0	0	0	96	0	24
2017	MA-03	64	31	2	2	0	0	96	2	89
2017	MA-04	75	20	5	0	0	0	95	0	44
2017	MA-05	74	21	3	2	0	0	95	2	62
2017	MA-06	83	17	0	0	0	0	100	0	23
2014	MA	67	29	3	2	0	0	95	2	252
2014	MA-02	93	7	0	0	0	0	100	0	14
2014	MA-03	66	29	4	1	0	0	95	1	102
2014	MA-04	68	25	2	5	0	0	93	5	44
2014	MA-05	66	31	0	3	0	0	97	3	62
2014	MA-06	67	33	0	0	0	0	100	0	15

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	58	33	6	1	1	1	92	2	238
2018	MA-02	56	37	4	4	0	0	93	4	27
2018	MA-03	63	25	9	1	1	0	88	3	68
2018	MA-04	64	32	5	0	0	0	95	0	44
2018	MA-05	49	41	7	0	3	0	90	3	61
2018	MA-06	47	42	11	0	0	0	89	0	19

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	47	38	6	5	1	2	1	87	6	238
2018	MA-02	56	33	0	4	4	0	4	92	8	27
2018	MA-03	53	32	9	3	1	1	0	87	4	68
2018	MA-04	57	41	2	0	0	0	0	98	0	44
2018	MA-05	33	49	5	8	2	2	2	85	10	61
2018	MA-06	26	42	21	5	0	0	5	72	6	19
2017	MA	51	37	5	6	1	0	0	88	7	269
2017	MA-01	72	20	8	0	0	0	0	92	0	12
2017	MA-02	63	25	8	4	0	0	0	88	4	24
2017	MA-03	57	34	3	3	2	0	0	91	6	89
2017	MA-04	44	44	7	5	0	0	0	88	5	43
2017	MA-05	44	42	3	10	0	2	0	87	10	62
2017	MA-06	39	43	9	4	0	0	4	86	5	23
2014	MA	48	37	8	4	2	0	0	85	7	252
2014	MA-02	57	14	21	0	0	0	7	77	0	14
2014	MA-03	53	33	8	4	2	0	0	86	6	102
2014	MA-04	36	50	5	5	5	0	0	86	9	44
2014	MA-05	53	40	3	0	3	0	0	94	3	62
2014	MA-06	33	47	13	7	0	0	0	80	7	15
2011	MA	45	43	6	3	2	0	1	89	5	267
2011	MA-02	60	27	7	7	0	0	0	87	7	15
2011	MA-03	43	46	2	2	3	1	3	93	5	104
2011	MA-04	49	44	5	0	0	0	2	95	0	41
2011	MA-05	44	44	6	3	3	0	0	88	6	68
2011	MA-06	41	41	11	4	4	0	0	81	7	27
2008	MA	40	39	9	7	3	0	1	80	11	283
2008	MA-02	46	46	4	4	0	0	0	92	4	24
2008	MA-03	42	42	9	3	2	0	1	85	5	95
2008	MA-04	39	42	5	11	0	3	0	84	11	38
2008	MA-05	42	32	10	8	6	0	3	76	14	72
2008	MA-06	32	39	18	11	0	0	0	71	11	28

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	62	25	7	1	3	2	0	89	4	238
2018	MA-02	70	15	7	4	4	0	0	85	7	27
2018	MA-03	68	24	6	1	1	0	0	91	3	68
2018	MA-04	82	14	2	0	0	2	0	98	0	44
2018	MA-05	41	41	10	2	5	2	0	83	7	61
2018	MA-06	47	37	16	0	0	0	0	84	0	19
2017	MA	63	27	6	2	1	1	0	91	3	270
2017	MA-01	88	12	0	0	0	0	0	100	0	12
2017	MA-02	75	21	4	0	0	0	0	96	0	24
2017	MA-03	65	22	6	2	2	2	0	90	5	89
2017	MA-04	57	32	9	2	0	0	0	89	2	44
2017	MA-05	61	27	6	3	0	2	0	90	3	62
2017	MA-06	52	43	4	0	0	0	0	96	0	23
2014	MA	67	25	3	4	1	1	0	92	4	252
2014	MA-02	86	7	0	0	0	7	0	100	0	14
2014	MA-03	65	25	3	6	1	0	0	90	7	102
2014	MA-04	64	25	5	2	0	5	0	93	2	44
2014	MA-05	73	24	2	0	2	0	0	97	2	62
2014	MA-06	87	13	0	0	0	0	0	100	0	15
2011	MA	60	28	4	2	1	2	2	92	4	267
2011	MA-02	67	20	0	0	0	13	0	100	0	15
2011	MA-03	60	29	4	3	1	1	3	92	4	104
2011	MA-04	66	24	2	2	0	2	2	95	3	41
2011	MA-05	62	26	6	1	3	0	1	90	4	68
2011	MA-06	48	44	4	0	0	4	0	96	0	27
2008	MA	58	31	6	1	2	1	0	90	4	284
2008	MA-02	88	8	0	0	4	0	0	96	4	24
2008	MA-03	60	35	1	1	2	0	1	96	3	95
2008	MA-04	55	32	5	3	0	5	0	92	3	38
2008	MA-05	58	32	7	1	3	0	0	89	4	73
2008	MA-06	43	36	21	0	0	0	0	79	0	28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	55	32	4	4	3	1	1	89	6	237
2018	MA-02	70	26	0	0	4	0	0	96	4	27
2018	MA-03	53	35	4	4	3	0	0	88	7	68
2018	MA-04	68	27	2	2	0	0	0	95	2	44
2018	MA-05	43	43	3	5	3	0	3	88	8	61
2018	MA-06	39	33	22	6	0	0	0	72	6	18
2017	MA	57	30	8	1	2	0	1	88	3	270
2017	MA-01	88	12	0	0	0	0	0	100	0	12
2017	MA-02	63	33	0	4	0	0	0	96	4	24
2017	MA-03	54	29	10	2	3	0	1	84	6	89
2017	MA-04	57	30	9	2	2	0	0	86	5	44
2017	MA-05	55	34	11	0	0	0	0	89	0	62
2017	MA-06	65	30	4	0	0	0	0	96	0	23
2014	MA	59	32	3	4	2	0	1	92	5	252
2014	MA-02	43	50	7	0	0	0	0	93	0	14
2014	MA-03	60	30	2	5	2	0	1	91	7	102
2014	MA-04	59	30	2	5	2	0	2	91	7	44
2014	MA-05	63	34	3	0	0	0	0	97	0	62
2014	MA-06	73	20	0	7	0	0	0	93	7	15
2011	MA	55	34	7	2	2	0	2	90	3	266
2011	MA-02	60	33	7	0	0	0	0	93	0	15
2011	MA-03	50	35	7	3	3	0	3	87	6	103
2011	MA-04	63	27	7	0	0	0	2	93	0	41
2011	MA-05	54	35	6	3	1	0	0	90	4	68
2011	MA-06	67	30	4	0	0	0	0	96	0	27
2008	MA	55	33	7	3	2	0	0	88	6	284
2008	MA-02	63	38	0	0	0	0	0	100	0	24
2008	MA-03	54	32	9	3	2	0	0	85	5	95
2008	MA-04	50	39	3	8	0	0	0	89	8	38
2008	MA-05	59	33	4	0	4	0	0	92	4	73
2008	MA-06	46	39	11	4	0	0	0	86	4	28

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	63	22	8	4	2	1	86	6	238
2018	MA-02	70	19	4	7	0	0	89	7	27
2018	MA-03	66	22	6	3	1	1	90	4	68
2018	MA-04	77	14	5	5	0	0	91	5	44
2018	MA-05	51	31	11	3	3	0	82	7	61
2018	MA-06	42	32	21	5	0	0	74	5	19
2017	MA	64	25	8	1	1	1	90	2	270
2017	MA-01	88	12	0	0	0	0	100	0	12
2017	MA-02	88	13	0	0	0	0	100	0	24
2017	MA-03	62	22	10	0	3	2	86	3	89
2017	MA-04	64	27	5	5	0	0	91	5	44
2017	MA-05	61	31	5	0	0	3	95	0	62
2017	MA-06	48	43	9	0	0	0	91	0	23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	59	26	7	5	3	1	85	8	238
2018	MA-02	63	19	7	11	0	0	81	11	27
2018	MA-03	62	24	6	7	1	0	85	9	68
2018	MA-04	80	16	2	2	0	0	95	2	44
2018	MA-05	39	38	13	3	7	0	77	10	61
2018	MA-06	53	32	5	11	0	0	84	11	19
2017	MA	63	25	7	3	2	0	88	5	270
2017	MA-01	88	12	0	0	0	0	100	0	12
2017	MA-02	79	17	0	4	0	0	96	4	24
2017	MA-03	58	28	7	3	3	0	87	7	89
2017	MA-04	61	30	2	7	0	0	91	7	44
2017	MA-05	61	23	13	2	2	0	84	3	62
2017	MA-06	65	30	4	0	0	0	96	0	23
2014	MA	63	27	5	2	3	0	90	5	252
2014	MA-02	71	21	7	0	0	0	93	0	14
2014	MA-03	60	30	5	3	2	0	90	5	102
2014	MA-04	66	25	0	2	7	0	91	9	44
2014	MA-05	73	23	3	0	2	0	95	2	62
2014	MA-06	73	27	0	0	0	0	100	0	15

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	21	30	10	8	3	6	23	71	15	102
2018	MA-04	38	10	10	0	0	10	33	83	0	21
2018	MA-05	12	34	12	9	3	7	22	66	17	58
2018	MA-06	24	41	6	12	6	0	12	73	20	17
2017	MA	28	33	14	3	1	3	19	78	4	117
2017	MA-04	19	37	7	0	0	7	30	88	0	27
2017	MA-05	25	33	18	4	0	2	18	73	5	55
2017	MA-06	43	29	14	5	0	0	10	79	5	21
2014	MA	22	38	12	2	3	11	11	78	6	99
2014	MA-04	26	42	5	0	0	16	11	93	0	19
2014	MA-05	24	27	15	2	4	15	15	72	8	55
2014	MA-06	29	57	7	0	7	0	0	86	7	14

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	36	34	9	6	1	13	0	81	8	236
2018	MA-02	48	26	4	0	0	19	4	95	0	27
2018	MA-03	28	43	6	6	3	15	0	83	10	68
2018	MA-04	36	32	9	9	0	14	0	79	11	44
2018	MA-05	30	34	18	8	2	8	0	70	11	61
2018	MA-06	50	28	6	6	0	11	0	88	6	18
2017	MA	40	40	8	1	3	7	0	87	4	270
2017	MA-01	72	12	0	0	0	16	0	100	0	12
2017	MA-02	63	21	8	0	0	8	0	91	0	24
2017	MA-03	35	42	10	2	3	7	1	83	6	89
2017	MA-04	27	48	9	0	2	14	0	87	3	44
2017	MA-05	37	45	8	3	3	3	0	85	7	62
2017	MA-06	57	39	0	0	0	4	0	100	0	23
2014	MA	33	42	10	2	1	13	0	86	3	252
2014	MA-02	29	21	0	0	0	50	0	100	0	14
2014	MA-03	39	35	8	1	2	15	0	87	3	102
2014	MA-04	25	55	9	0	0	11	0	90	0	44
2014	MA-05	27	52	11	6	0	3	0	82	7	62
2014	MA-06	53	20	20	0	0	7	0	79	0	15
2011	MA	32	37	12	2	3	13	1	80	6	266
2011	MA-02	47	20	0	0	0	33	0	100	0	15
2011	MA-03	29	38	10	1	1	19	2	85	2	104
2011	MA-04	32	44	10	2	2	10	0	84	5	41
2011	MA-05	28	37	15	4	7	6	1	71	13	67
2011	MA-06	37	26	30	0	0	7	0	68	0	27

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	39	17	10	2	3	0	70	12	233
2018	MA-02	48	41	4	0	0	7	0	96	0	27
2018	MA-03	22	49	16	9	1	3	0	73	11	68
2018	MA-04	31	21	33	14	0	0	0	52	14	42
2018	MA-05	21	41	16	18	2	2	0	63	20	61
2018	MA-06	22	44	17	6	11	0	0	67	17	18
2017	MA	35	40	10	7	4	3	0	78	12	270
2017	MA-01	72	28	0	0	0	0	0	100	0	12
2017	MA-02	71	17	8	0	0	4	0	91	0	24
2017	MA-03	33	36	13	7	7	4	0	72	14	89
2017	MA-04	25	48	14	5	2	7	0	78	7	44
2017	MA-05	32	47	6	11	3	0	0	79	15	62
2017	MA-06	30	48	13	9	0	0	0	78	9	23
2014	MA	29	41	16	7	3	3	0	73	10	251
2014	MA-02	36	50	14	0	0	0	0	86	0	14
2014	MA-03	33	41	10	6	3	7	0	80	9	102
2014	MA-04	26	47	21	5	0	2	0	74	5	43
2014	MA-05	24	39	23	10	5	0	0	63	15	62
2014	MA-06	33	33	27	0	7	0	0	67	7	15
2011	MA	25	39	19	7	5	4	0	67	13	265
2011	MA-02	67	33	0	0	0	0	0	100	0	15
2011	MA-03	27	41	18	5	1	7	1	74	6	103
2011	MA-04	22	39	27	2	7	2	0	63	10	41
2011	MA-05	13	40	18	16	10	1	0	55	27	67
2011	MA-06	26	30	30	4	7	4	0	58	12	27
2008	MA	34	37	18	5	3	3	0	73	8	283
2008	MA-02	48	43	4	0	0	4	0	95	0	23
2008	MA-03	36	29	20	6	1	7	0	70	8	95
2008	MA-04	39	39	21	0	0	0	0	79	0	38
2008	MA-05	29	37	22	3	8	1	0	67	11	73
2008	MA-06	21	46	11	18	4	0	0	68	21	28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	18	36	23	12	3	8	0	59	17	235
2018	MA-02	37	37	11	0	0	15	0	87	0	27
2018	MA-03	12	44	19	15	1	9	0	61	18	68
2018	MA-04	19	35	21	14	5	7	0	58	20	43
2018	MA-05	11	31	34	16	3	3	0	44	20	61
2018	MA-06	17	33	28	6	17	0	0	50	22	18
2017	MA	25	38	17	8	4	6	0	68	13	269
2017	MA-01	56	36	0	0	0	8	0	100	0	12
2017	MA-02	50	25	8	4	0	8	4	86	5	24
2017	MA-03	24	41	15	6	7	8	0	70	14	88
2017	MA-04	18	43	23	9	2	5	0	64	12	44
2017	MA-05	24	35	19	11	3	6	0	64	16	62
2017	MA-06	13	48	30	9	0	0	0	61	9	23
2014	MA	21	36	22	8	3	11	0	63	12	252
2014	MA-02	7	21	29	0	0	43	0	50	0	14
2014	MA-03	25	36	13	5	4	17	0	74	11	102
2014	MA-04	14	50	25	5	0	7	0	68	5	44
2014	MA-05	19	34	27	15	5	0	0	53	19	62
2014	MA-06	33	7	53	7	0	0	0	40	7	15
2011	MA	15	40	19	9	5	12	0	63	15	265
2011	MA-02	27	33	7	0	7	27	0	82	9	15
2011	MA-03	19	44	15	5	2	14	0	74	8	104
2011	MA-04	15	37	20	12	5	12	0	58	19	41
2011	MA-05	6	42	21	15	9	6	0	52	26	66
2011	MA-06	19	26	33	7	7	7	0	48	16	27
2008	MA	18	44	18	5	2	13	0	72	8	283
2008	MA-02	33	25	4	4	0	33	0	88	6	24
2008	MA-03	23	39	15	4	0	18	0	77	5	94
2008	MA-04	18	58	18	0	0	5	0	81	0	38
2008	MA-05	10	45	22	8	5	10	0	61	15	73
2008	MA-06	11	43	32	7	4	4	0	56	11	28

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	20	33	23	16	6	2	0	55	22	236
2018	MA-02	44	44	0	4	4	4	0	92	8	27
2018	MA-03	16	37	24	15	7	1	0	54	22	68
2018	MA-04	18	25	27	25	5	0	0	43	30	44
2018	MA-05	11	34	31	15	7	2	0	47	22	61
2018	MA-06	6	33	28	28	6	0	0	39	33	18
2017	MA	26	44	13	9	4	3	0	73	13	270
2017	MA-01	72	28	0	0	0	0	0	100	0	12
2017	MA-02	50	33	8	4	0	4	0	87	4	24
2017	MA-03	24	42	17	7	6	6	0	69	13	89
2017	MA-04	25	43	16	9	0	7	0	73	10	44
2017	MA-05	21	52	15	8	5	0	0	73	13	62
2017	MA-06	13	61	9	13	4	0	0	74	17	23
2014	MA	24	47	17	6	4	2	0	73	10	251
2014	MA-02	29	57	7	0	0	7	0	92	0	14
2014	MA-03	27	48	13	4	4	4	0	79	8	102
2014	MA-04	18	61	11	5	2	2	0	81	7	44
2014	MA-05	25	41	21	10	3	0	0	66	13	61
2014	MA-06	27	40	33	0	0	0	0	67	0	15
2011	MA	20	46	18	8	3	5	0	70	11	265
2011	MA-02	40	33	7	7	0	13	0	85	8	15
2011	MA-03	23	43	18	6	1	8	1	73	7	104
2011	MA-04	17	59	17	2	0	5	0	79	3	41
2011	MA-05	11	48	21	14	6	0	0	59	20	66
2011	MA-06	15	48	19	11	4	4	0	65	15	27
2008	MA	24	49	11	10	2	4	0	76	12	284
2008	MA-02	46	38	8	0	0	8	0	91	0	24
2008	MA-03	20	52	13	11	1	4	0	75	12	95
2008	MA-04	29	58	5	3	0	5	0	92	3	38
2008	MA-05	19	56	7	11	5	1	0	76	17	73
2008	MA-06	14	46	18	18	0	4	0	63	19	28

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	24	51	14	7	2	2	76	9	236
2018	MA-02	37	52	7	0	0	4	92	0	27
2018	MA-03	33	51	10	3	1	1	85	5	67
2018	MA-04	18	52	20	9	0	0	70	9	44
2018	MA-05	13	56	16	11	2	2	70	13	61
2018	MA-06	11	39	28	17	6	0	50	22	18
2017	MA	32	50	11	5	0	1	83	5	270
2017	MA-01	64	28	8	0	0	0	92	0	12
2017	MA-02	50	38	8	0	0	4	91	0	24
2017	MA-03	35	48	8	8	0	1	84	8	89
2017	MA-04	30	57	7	2	0	5	90	2	44
2017	MA-05	27	53	15	5	0	0	81	5	62
2017	MA-06	13	61	22	4	0	0	74	4	23
2014	MA	31	47	18	4	1	0	78	4	252
2014	MA-02	57	36	7	0	0	0	93	0	14
2014	MA-03	32	42	20	5	1	0	75	6	102
2014	MA-04	23	61	14	0	0	2	86	0	44
2014	MA-05	29	48	16	5	2	0	77	6	62
2014	MA-06	33	40	27	0	0	0	73	0	15
2011	MA	26	45	15	8	2	5	75	10	265
2011	MA-02	27	60	7	0	0	7	93	0	15
2011	MA-03	31	45	13	5	1	6	80	6	103
2011	MA-04	27	41	20	5	0	7	74	5	41
2011	MA-05	19	44	16	15	4	1	64	19	68
2011	MA-06	19	50	15	12	0	4	72	12	26

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	27	44	14	7	2	4	1	75	9	237
2018	MA-02	37	52	4	4	0	4	0	92	4	27
2018	MA-03	25	43	13	9	6	4	0	71	15	68
2018	MA-04	30	34	23	5	0	5	5	70	5	44
2018	MA-05	18	48	18	8	2	5	2	70	11	61
2018	MA-06	33	50	17	0	0	0	0	83	0	18
2017	MA	32	47	9	8	1	2	1	81	9	270
2017	MA-01	56	44	0	0	0	0	0	100	0	12
2017	MA-02	42	33	13	4	0	0	8	82	5	24
2017	MA-03	26	45	10	13	2	2	1	73	16	89
2017	MA-04	30	50	7	9	0	2	2	83	10	44
2017	MA-05	34	55	8	0	2	2	0	90	2	62
2017	MA-06	30	61	4	4	0	0	0	91	4	23
2014	MA	35	44	12	5	1	1	2	82	6	252
2014	MA-02	36	43	14	7	0	0	0	79	7	14
2014	MA-03	33	41	14	4	1	3	4	80	5	102
2014	MA-04	45	36	11	7	0	0	0	82	7	44
2014	MA-05	27	56	8	3	2	0	3	87	5	62
2014	MA-06	40	40	13	7	0	0	0	80	7	15
2011	MA	32	43	9	7	2	5	2	80	10	263
2011	MA-02	47	27	0	7	0	13	7	92	8	15
2011	MA-03	31	36	11	12	1	8	2	74	14	103
2011	MA-04	35	50	10	0	3	3	0	87	3	40
2011	MA-05	27	51	7	6	4	3	1	81	11	67
2011	MA-06	35	46	8	8	0	4	0	84	8	26
2008	MA	25	41	13	12	4	2	2	70	17	284
2008	MA-02	29	46	4	17	0	0	4	78	17	24
2008	MA-03	20	33	19	16	6	4	2	56	24	95
2008	MA-04	26	47	11	8	0	3	5	80	9	38
2008	MA-05	26	51	11	5	5	0	1	78	11	73
2008	MA-06	36	36	11	11	4	4	0	74	15	28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	40	43	11	2	1	2	85	3	236
2018	MA-02	52	33	7	0	0	7	92	0	27
2018	MA-03	37	47	9	4	3	0	84	7	68
2018	MA-04	39	45	16	0	0	0	84	0	44
2018	MA-05	32	45	15	3	2	3	79	5	60
2018	MA-06	44	39	17	0	0	0	83	0	18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	20	27	18	11	8	14	3	57	22	237
2018	MA-02	26	30	11	0	0	26	7	83	0	27
2018	MA-03	16	29	18	10	9	16	1	55	23	68
2018	MA-04	20	27	23	7	7	11	5	57	16	44
2018	MA-05	11	30	20	18	11	10	0	45	33	61
2018	MA-06	28	28	22	11	11	0	0	56	22	18
2017	MA	19	29	15	11	7	16	2	59	22	270
2017	MA-01	32	24	8	0	0	36	0	88	0	12
2017	MA-02	21	33	8	8	0	21	8	76	12	24
2017	MA-03	18	25	21	15	7	15	0	50	25	89
2017	MA-04	20	32	11	11	2	20	2	68	18	44
2017	MA-05	11	26	18	11	11	19	3	48	29	62
2017	MA-06	22	52	9	9	9	0	0	74	17	23
2014	MA	16	25	18	13	7	15	4	52	26	252
2014	MA-02	14	14	0	7	0	43	21	80	20	14
2014	MA-03	18	24	14	15	7	17	7	54	28	102
2014	MA-04	16	23	25	16	2	16	2	47	22	44
2014	MA-05	18	26	26	10	13	8	0	47	25	62
2014	MA-06	20	20	20	20	0	20	0	50	25	15
2011	MA	13	26	17	15	7	19	4	50	29	266
2011	MA-02	27	27	13	0	0	27	7	80	0	15
2011	MA-03	11	22	13	21	6	22	5	45	37	104
2011	MA-04	12	24	29	10	0	20	5	48	13	41
2011	MA-05	10	24	18	16	12	15	4	43	35	67
2011	MA-06	15	37	11	11	11	15	0	61	26	27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	31	43	16	7	2	2	0	75	9	237
2018	MA-02	67	22	11	0	0	0	0	89	0	27
2018	MA-03	26	44	15	9	3	3	0	73	12	68
2018	MA-04	23	50	23	5	0	0	0	73	5	44
2018	MA-05	25	48	20	7	2	0	0	72	8	61
2018	MA-06	33	39	6	17	6	0	0	72	22	18
2017	MA	41	45	9	3	2	1	0	86	5	268
2017	MA-01	64	36	0	0	0	0	0	100	0	12
2017	MA-02	63	25	4	8	0	0	0	88	8	24
2017	MA-03	32	51	10	2	3	1	0	84	6	88
2017	MA-04	42	47	5	7	0	0	0	88	7	43
2017	MA-05	47	37	11	2	2	2	0	85	3	62
2017	MA-06	39	61	0	0	0	0	0	100	0	23
2014	MA	44	45	9	1	1	1	0	90	2	251
2014	MA-02	43	50	0	0	0	7	0	100	0	14
2014	MA-03	45	44	9	0	1	1	0	90	1	102
2014	MA-04	48	43	9	0	0	0	0	91	0	44
2014	MA-05	47	37	11	3	2	0	0	84	5	62
2014	MA-06	47	47	7	0	0	0	0	93	0	15
2011	MA	51	37	6	1	2	1	0	90	4	267
2011	MA-02	87	0	7	0	0	7	0	93	0	15
2011	MA-03	48	39	7	3	1	1	1	89	4	104
2011	MA-04	56	37	7	0	0	0	0	93	0	41
2011	MA-05	46	43	4	0	7	0	0	88	7	68
2011	MA-06	44	41	11	0	0	4	0	88	0	27
2008	MA	51	37	8	2	1	1	0	89	3	284
2008	MA-02	71	17	8	0	0	4	0	91	0	24
2008	MA-03	44	42	11	2	0	1	0	87	2	95
2008	MA-04	61	34	5	0	0	0	0	95	0	38
2008	MA-05	47	42	7	1	3	0	0	89	4	73
2008	MA-06	46	39	7	7	0	0	0	86	7	28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	33	16	12	6	1	1	65	19	237
2018	MA-02	63	22	11	4	0	0	0	85	4	27
2018	MA-03	18	29	25	21	7	0	0	47	28	68
2018	MA-04	30	36	18	14	2	0	0	66	16	44
2018	MA-05	28	38	11	8	13	0	2	67	22	61
2018	MA-06	28	33	17	11	0	0	11	69	13	18
2017	MA	32	35	11	12	7	1	2	69	19	269
2017	MA-01	40	36	8	0	0	8	8	90	0	12
2017	MA-02	54	25	4	8	4	4	0	83	13	24
2017	MA-03	15	35	17	20	11	1	0	51	32	88
2017	MA-04	36	41	11	7	0	2	2	81	7	44
2017	MA-05	35	35	8	11	5	0	5	75	17	62
2017	MA-06	39	39	4	4	9	0	4	82	14	23
2014	MA	29	39	10	10	9	1	1	70	20	252
2014	MA-02	43	29	14	0	7	0	7	77	8	14
2014	MA-03	21	42	11	12	14	1	0	63	26	102
2014	MA-04	41	27	16	9	2	2	2	71	12	44
2014	MA-05	35	39	6	13	5	0	2	75	18	62
2014	MA-06	27	47	7	7	13	0	0	73	20	15
2011	MA	30	36	13	12	8	1	1	67	20	267
2011	MA-02	60	20	20	0	0	0	0	80	0	15
2011	MA-03	19	33	17	22	7	2	0	53	29	104
2011	MA-04	39	41	15	2	2	0	0	80	5	41
2011	MA-05	25	43	7	7	16	0	1	69	24	68
2011	MA-06	44	37	0	7	7	0	4	85	15	27
2008	MA	31	40	11	9	7	1	1	72	17	283
2008	MA-02	46	50	4	0	0	0	0	96	0	24
2008	MA-03	19	42	16	12	11	1	0	62	22	95
2008	MA-04	47	34	13	5	0	0	0	82	5	38
2008	MA-05	29	39	7	13	10	1	1	70	23	72
2008	MA-06	32	36	14	11	7	0	0	68	18	28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	29	40	21	5	3	2	0	70	8	237
2018	MA-02	52	19	22	7	0	0	0	70	7	27
2018	MA-03	26	32	28	7	3	3	0	61	11	68
2018	MA-04	23	57	14	2	2	2	0	81	5	44
2018	MA-05	16	51	25	7	2	0	0	67	8	61
2018	MA-06	39	39	11	6	6	0	0	78	11	18
2017	MA	29	46	12	6	3	4	1	79	9	269
2017	MA-01	48	52	0	0	0	0	0	100	0	12
2017	MA-02	54	29	8	8	0	0	0	83	8	24
2017	MA-03	21	44	12	9	3	9	1	73	14	89
2017	MA-04	25	45	20	5	0	5	0	74	5	44
2017	MA-05	24	52	11	3	5	3	2	80	8	62
2017	MA-06	41	55	5	0	0	0	0	95	0	22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	55	34	5	1	0	3	93	1	238
2018	MA-02	59	26	7	0	0	7	92	0	27
2018	MA-03	51	34	12	0	1	1	87	1	68
2018	MA-04	59	36	2	0	0	2	98	0	44
2018	MA-05	49	46	0	3	0	2	97	3	61
2018	MA-06	58	32	11	0	0	0	89	0	19
2017	MA	54	39	4	1	0	2	95	1	269
2017	MA-01	76	16	8	0	0	0	92	0	12
2017	MA-02	63	25	4	4	0	4	91	4	24
2017	MA-03	49	45	2	0	1	2	97	1	89
2017	MA-04	53	44	2	0	0	0	98	0	43
2017	MA-05	50	40	6	0	0	3	93	0	62
2017	MA-06	74	22	4	0	0	0	96	0	23
2014	MA	60	33	5	0	0	2	94	1	252
2014	MA-02	71	14	7	0	0	7	92	0	14
2014	MA-03	64	27	5	0	1	3	94	1	102
2014	MA-04	61	34	2	0	0	2	98	0	44
2014	MA-05	56	42	2	0	0	0	98	0	62
2014	MA-06	67	20	13	0	0	0	87	0	15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	56	34	5	2	1	2	91	3	238
2018	MA-02	70	22	4	4	0	0	93	4	27
2018	MA-03	47	38	9	1	1	3	88	3	68
2018	MA-04	57	36	5	0	0	2	95	0	44
2018	MA-05	49	38	5	5	2	2	88	7	61
2018	MA-06	58	37	5	0	0	0	95	0	19
2017	MA	47	46	4	1	1	1	94	2	269
2017	MA-01	84	16	0	0	0	0	100	0	12
2017	MA-02	67	29	4	0	0	0	96	0	24
2017	MA-03	42	49	5	1	1	2	93	2	88
2017	MA-04	45	50	2	0	0	2	98	0	44
2017	MA-05	45	45	5	3	0	2	92	3	62
2017	MA-06	48	52	0	0	0	0	100	0	23
2014	MA	54	37	4	2	1	2	93	3	252
2014	MA-02	71	14	0	0	0	14	100	0	14
2014	MA-03	55	37	3	0	3	2	94	3	102
2014	MA-04	55	39	2	2	0	2	95	2	44
2014	MA-05	55	34	8	3	0	0	89	3	62
2014	MA-06	67	27	7	0	0	0	93	0	15
2011	MA	47	41	6	1	1	4	92	2	264
2011	MA-02	60	20	7	0	0	13	92	0	15
2011	MA-03	47	38	7	1	1	6	91	2	104
2011	MA-04	58	35	5	3	0	0	93	3	40
2011	MA-05	32	53	9	2	2	3	88	3	66
2011	MA-06	52	48	0	0	0	0	100	0	27

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	65	27	4	2	1	1	93	3	238
2018	MA-02	78	19	4	0	0	0	96	0	27
2018	MA-03	60	31	4	1	1	1	93	3	68
2018	MA-04	70	23	5	2	0	0	93	2	44
2018	MA-05	54	36	3	5	2	0	90	7	61
2018	MA-06	68	26	5	0	0	0	95	0	19
2017	MA	62	33	3	2	1	0	95	3	269
2017	MA-01	84	16	0	0	0	0	100	0	12
2017	MA-02	83	17	0	0	0	0	100	0	24
2017	MA-03	53	39	5	1	2	0	92	3	88
2017	MA-04	61	39	0	0	0	0	100	0	44
2017	MA-05	58	32	5	5	0	0	90	5	62
2017	MA-06	78	22	0	0	0	0	100	0	23
2014	MA	58	35	5	1	1	0	93	2	252
2014	MA-02	86	14	0	0	0	0	100	0	14
2014	MA-03	56	35	5	2	1	1	92	3	102
2014	MA-04	64	34	2	0	0	0	98	0	44
2014	MA-05	56	35	5	0	3	0	92	3	62
2014	MA-06	67	27	7	0	0	0	93	0	15
2011	MA	52	38	6	2	1	0	91	3	265
2011	MA-02	87	13	0	0	0	0	100	0	15
2011	MA-03	50	38	8	1	2	1	89	3	104
2011	MA-04	61	29	5	2	2	0	90	5	41
2011	MA-05	38	50	8	5	0	0	88	5	66
2011	MA-06	52	44	4	0	0	0	96	0	27
2008	MA	49	39	8	2	1	1	88	4	284
2008	MA-02	67	21	8	0	0	4	91	0	24
2008	MA-03	42	44	7	4	1	1	87	5	95
2008	MA-04	58	37	5	0	0	0	95	0	38
2008	MA-05	44	42	7	3	4	0	86	7	73
2008	MA-06	46	39	14	0	0	0	86	0	28

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	59	29	7	3	1	1	89	4	237
2018	MA-02	65	27	4	4	0	0	92	4	26
2018	MA-03	57	28	10	3	1	0	85	4	68
2018	MA-04	75	18	5	2	0	0	93	2	44
2018	MA-05	49	41	5	3	2	0	90	5	61
2018	MA-06	53	26	16	0	5	0	79	5	19
2017	MA	58	32	8	1	1	1	90	2	270
2017	MA-01	92	8	0	0	0	0	100	0	12
2017	MA-02	75	25	0	0	0	0	100	0	24
2017	MA-03	46	35	16	2	1	0	81	3	89
2017	MA-04	66	30	0	0	0	5	100	0	44
2017	MA-05	58	35	5	0	2	0	94	2	62
2017	MA-06	61	30	9	0	0	0	91	0	23
2014	MA	48	41	7	2	1	0	90	3	252
2014	MA-02	79	14	7	0	0	0	93	0	14
2014	MA-03	48	41	6	3	1	1	90	4	102
2014	MA-04	43	52	5	0	0	0	95	0	44
2014	MA-05	53	34	11	0	2	0	87	2	62
2014	MA-06	47	40	0	13	0	0	87	13	15
2011	MA	55	34	9	3	0	0	88	3	264
2011	MA-02	80	13	7	0	0	0	93	0	15
2011	MA-03	52	37	10	1	0	0	89	1	103
2011	MA-04	66	29	5	0	0	0	95	0	41
2011	MA-05	42	41	8	8	2	0	83	9	66
2011	MA-06	48	33	19	0	0	0	81	0	27

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	55	34	6	3	1	1	0	89	5	237
2018	MA-02	67	26	4	4	0	0	0	93	4	27
2018	MA-03	52	34	7	4	1	0	0	87	6	67
2018	MA-04	70	23	5	2	0	0	0	93	2	44
2018	MA-05	39	49	5	5	2	0	0	89	7	61
2018	MA-06	53	37	5	0	5	0	0	89	5	19
2017	MA	52	38	6	3	1	0	0	90	4	270
2017	MA-01	72	28	0	0	0	0	0	100	0	12
2017	MA-02	75	25	0	0	0	0	0	100	0	24
2017	MA-03	43	39	12	4	1	0	0	82	6	89
2017	MA-04	59	41	0	0	0	0	0	100	0	44
2017	MA-05	52	40	3	5	0	0	0	92	5	62
2017	MA-06	48	48	4	0	0	0	0	96	0	23
2014	MA	44	44	8	2	1	1	0	89	3	252
2014	MA-02	64	21	14	0	0	0	0	86	0	14
2014	MA-03	41	48	6	2	1	1	1	91	3	102
2014	MA-04	39	55	2	2	0	2	0	95	2	44
2014	MA-05	53	37	6	2	2	0	0	90	3	62
2014	MA-06	40	33	27	0	0	0	0	73	0	15
2011	MA	47	42	6	3	3	0	0	89	5	265
2011	MA-02	80	13	0	0	7	0	0	93	7	15
2011	MA-03	45	45	6	2	2	0	0	90	4	104
2011	MA-04	59	37	2	0	2	0	0	95	2	41
2011	MA-05	36	45	8	6	5	0	0	82	11	66
2011	MA-06	37	52	11	0	0	0	0	89	0	27
2008	MA	56	34	7	2	1	0	0	90	3	284
2008	MA-02	63	29	4	4	0	0	0	92	4	24
2008	MA-03	47	41	12	0	0	0	0	88	0	95
2008	MA-04	71	24	5	0	0	0	0	95	0	38
2008	MA-05	59	32	4	0	5	0	0	90	5	73
2008	MA-06	46	43	4	7	0	0	0	89	7	28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	53	26	11	4	3	3	0	82	7	238
2018	MA-02	59	15	19	4	0	4	0	77	4	27
2018	MA-03	49	25	16	3	4	3	0	76	8	68
2018	MA-04	64	20	5	5	2	2	2	88	7	44
2018	MA-05	46	41	5	3	2	3	0	90	5	61
2018	MA-06	58	21	16	0	5	0	0	79	5	19
2017	MA	51	31	10	4	0	4	0	85	5	270
2017	MA-01	76	8	8	0	0	8	0	91	0	12
2017	MA-02	58	29	4	8	0	0	0	88	8	24
2017	MA-03	37	35	17	6	1	4	0	75	7	89
2017	MA-04	55	36	2	0	0	7	0	98	0	44
2017	MA-05	58	29	6	3	0	3	0	90	3	62
2017	MA-06	70	22	9	0	0	0	0	91	0	23
2014	MA	50	32	10	4	2	3	1	84	5	252
2014	MA-02	57	21	14	0	7	0	0	79	7	14
2014	MA-03	42	29	16	3	3	6	1	77	6	102
2014	MA-04	57	32	5	7	0	0	0	89	7	44
2014	MA-05	61	31	3	2	0	2	2	95	2	62
2014	MA-06	60	33	7	0	0	0	0	93	0	15
2011	MA	50	31	8	4	2	3	2	85	6	263
2011	MA-02	60	33	0	7	0	0	0	93	7	15
2011	MA-03	46	30	10	5	3	6	1	81	8	103
2011	MA-04	61	32	5	0	0	0	2	95	0	41
2011	MA-05	43	35	8	5	3	3	3	84	8	65
2011	MA-06	48	33	15	4	0	0	0	81	4	27
2008	MA	51	28	12	4	1	4	0	82	6	283
2008	MA-02	46	38	8	4	0	4	0	87	4	24
2008	MA-03	41	31	16	6	1	5	0	76	8	95
2008	MA-04	66	18	8	3	0	5	0	89	3	38
2008	MA-05	55	27	11	3	1	3	0	85	4	73
2008	MA-06	59	19	15	4	0	4	0	81	4	27

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	MA	18	59	23	238
2018	MA-02	11	59	30	27
2018	MA-03	25	49	26	68
2018	MA-04	11	70	18	44
2018	MA-05	18	62	20	61
2018	MA-06	5	89	5	19
2017	MA	15	60	25	270
2017	MA-01	8	64	28	12
2017	MA-02	4	79	17	24
2017	MA-03	17	48	35	89
2017	MA-04	14	68	18	44
2017	MA-05	16	60	24	62
2017	MA-06	9	78	13	23
2014	MA	16	62	22	252
2014	MA-02	7	79	14	14
2014	MA-03	16	57	27	102
2014	MA-04	16	68	16	44
2014	MA-05	15	63	23	62
2014	MA-06	13	80	7	15
2011	MA	20	59	21	266
2011	MA-02	7	73	20	15
2011	MA-03	23	48	29	104
2011	MA-04	17	71	12	41
2011	MA-05	24	60	16	68
2011	MA-06	19	62	19	26

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	MA	7	74	12	2	5	0	42
2018	MA-03	0	94	6	0	0	0	17
2018	MA-05	18	73	9	0	0	0	11
2017	MA	10	80	7	3	0	0	40
2017	MA-03	0	93	7	0	0	0	15
2017	MA-05	20	60	10	10	0	0	10
2014	MA	15	58	13	8	9999	8	40
2014	MA-03	6	50	25	6	9999	13	16
2011	MA	9	69	7	7	9999	7	54
2011	MA-03	0	71	13	8	9999	8	24
2011	MA-05	0	69	6	13	9999	13	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MA	4	96	237
2018	MA-02	0	100	27
2018	MA-03	7	93	68
2018	MA-06	0	100	18

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	MA	0	10

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	MA	50	10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	15	14	7	3	1	49	10	73	9	237
2018	MA-02	30	7	7	0	0	30	26	83	0	27
2018	MA-03	10	10	12	1	3	54	9	56	12	68
2018	MA-04	16	7	7	2	0	64	5	71	7	44
2018	MA-05	10	20	5	7	2	44	13	69	19	61
2018	MA-06	21	26	5	0	0	42	5	90	0	19
2017	MA	16	19	9	2	1	41	13	74	7	270
2017	MA-01	32	20	0	0	0	48	0	100	0	12
2017	MA-02	17	4	8	0	0	46	25	71	0	24
2017	MA-03	9	17	10	2	1	49	11	66	9	89
2017	MA-04	14	16	5	5	0	43	18	76	12	44
2017	MA-05	19	26	11	2	2	32	8	76	5	62
2017	MA-06	22	22	13	0	0	35	9	77	0	23
2014	MA	14	19	6	3	2	41	15	77	11	252
2014	MA-02	0	7	0	0	0	71	21	100	0	14
2014	MA-03	13	18	6	3	4	39	18	70	16	102
2014	MA-04	14	16	2	2	0	52	14	87	7	44
2014	MA-05	21	24	3	3	0	35	13	88	6	62
2014	MA-06	7	7	33	0	0	47	7	29	0	15

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	39	41	8	3	1	7	0	87	5	237
2018	MA-02	48	26	4	4	0	15	4	91	5	27
2018	MA-03	34	41	9	6	1	9	0	82	8	68
2018	MA-04	41	41	14	0	0	5	0	86	0	44
2018	MA-05	38	49	7	5	2	0	0	87	7	61
2018	MA-06	44	50	6	0	0	0	0	94	0	18
2017	MA	42	38	9	1	1	8	0	88	3	270
2017	MA-01	64	12	0	0	0	24	0	100	0	12
2017	MA-02	50	13	8	0	0	25	4	88	0	24
2017	MA-03	37	37	17	1	2	6	0	79	4	89
2017	MA-04	36	48	7	5	0	5	0	88	5	44
2017	MA-05	39	48	5	2	0	6	0	93	2	62
2017	MA-06	61	35	4	0	0	0	0	96	0	23
2014	MA	37	40	11	2	1	9	0	85	3	252
2014	MA-02	43	7	7	0	0	43	0	88	0	14
2014	MA-03	34	36	14	2	3	10	1	79	5	102
2014	MA-04	41	48	2	2	0	7	0	95	2	44
2014	MA-05	37	50	10	0	0	3	0	90	0	62
2014	MA-06	40	40	7	0	0	13	0	92	0	15
2011	MA	45	40	7	1	1	5	0	90	2	267
2011	MA-02	60	20	0	0	0	20	0	100	0	15
2011	MA-03	45	37	8	2	3	6	0	87	5	104
2011	MA-04	44	46	7	0	0	2	0	93	0	41
2011	MA-05	37	49	9	0	1	4	0	89	2	68
2011	MA-06	56	33	7	0	0	4	0	92	0	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	16	13	7	2	1	52	9	74	8	237
2018	MA-02	26	7	7	0	0	44	15	82	0	27
2018	MA-03	13	9	10	4	1	54	7	58	15	68
2018	MA-04	18	5	7	0	0	68	2	77	0	44
2018	MA-05	10	20	3	2	3	48	13	78	13	60
2018	MA-06	21	16	16	0	0	42	5	70	0	19
2017	MA	18	17	8	1	1	46	10	78	3	270
2017	MA-01	48	0	0	0	0	44	8	100	0	12
2017	MA-02	21	4	8	0	0	46	21	75	0	24
2017	MA-03	10	16	9	2	2	53	8	66	11	89
2017	MA-04	14	18	2	0	0	52	14	93	0	44
2017	MA-05	19	19	6	0	0	47	8	86	0	62
2017	MA-06	30	22	13	0	0	30	4	80	0	23
2014	MA	15	18	6	1	1	47	13	81	5	252
2014	MA-02	14	7	0	0	0	57	21	100	0	14
2014	MA-03	12	18	7	0	2	46	16	77	5	102
2014	MA-04	14	18	2	0	0	52	14	93	0	44
2014	MA-05	19	23	5	3	0	40	10	84	6	62
2014	MA-06	13	7	20	0	0	60	0	50	0	15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	41	38	7	3	2	10	0	87	5	238
2018	MA-02	52	22	4	0	0	22	0	95	0	27
2018	MA-03	35	38	9	6	1	10	0	82	8	68
2018	MA-04	45	36	11	2	0	5	0	86	2	44
2018	MA-05	38	48	5	2	5	3	0	88	7	61
2018	MA-06	37	47	11	0	0	5	0	89	0	19
2017	MA	44	38	8	0	1	9	0	91	1	270
2017	MA-01	72	20	0	0	0	8	0	100	0	12
2017	MA-02	50	13	13	0	0	21	4	83	0	24
2017	MA-03	34	43	10	0	1	12	0	87	1	89
2017	MA-04	41	48	7	0	0	5	0	93	0	44
2017	MA-05	50	40	3	0	0	6	0	97	0	62
2017	MA-06	61	35	4	0	0	0	0	96	0	23
2014	MA	40	39	9	0	1	10	0	89	1	252
2014	MA-02	43	14	0	0	0	43	0	100	0	14
2014	MA-03	40	36	11	0	2	10	1	86	2	102
2014	MA-04	41	48	5	0	0	7	0	95	0	44
2014	MA-05	42	42	8	2	0	6	0	90	2	62
2014	MA-06	40	47	7	0	0	7	0	93	0	15
2011	MA	46	40	7	1	1	4	0	90	2	267
2011	MA-02	67	7	0	7	0	20	0	92	8	15
2011	MA-03	42	43	9	0	3	3	0	88	3	104
2011	MA-04	54	37	7	0	0	2	0	93	0	41
2011	MA-05	34	51	7	1	1	4	0	89	3	68
2011	MA-06	56	37	4	0	0	4	0	96	0	27

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	48	32	14	2	3	1	1	82	4	234
2018	MA-02	56	19	7	4	7	4	4	80	12	27
2018	MA-03	44	27	23	0	3	0	3	73	3	66
2018	MA-04	50	27	18	5	0	0	0	77	5	44
2018	MA-05	49	43	7	2	0	0	0	92	2	61
2018	MA-06	29	59	12	0	0	0	0	88	0	17
2017	MA	41	30	16	7	4	0	1	73	11	270
2017	MA-01	56	8	16	0	20	0	0	64	20	12
2017	MA-02	42	33	8	17	0	0	0	75	17	24
2017	MA-03	33	31	20	8	6	0	2	66	14	89
2017	MA-04	48	27	18	5	0	0	2	77	5	44
2017	MA-05	40	34	15	8	3	0	0	74	11	62
2017	MA-06	52	35	9	4	0	0	0	87	4	23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	15	30	30	17	5	1	2	46	22	234
2018	MA-02	35	27	27	4	0	4	4	67	4	26
2018	MA-03	15	37	25	12	7	0	3	54	20	67
2018	MA-04	11	36	34	14	2	0	2	49	16	44
2018	MA-05	5	25	39	26	3	0	2	30	30	61
2018	MA-06	12	24	12	41	12	0	0	35	53	17
2017	MA	22	32	30	11	5	0	0	54	15	270
2017	MA-01	68	24	8	0	0	0	0	92	0	12
2017	MA-02	46	42	8	4	0	0	0	88	4	24
2017	MA-03	25	37	26	11	1	0	0	62	12	89
2017	MA-04	18	34	41	5	2	0	0	52	7	44
2017	MA-05	8	27	45	13	6	0	0	35	19	62
2017	MA-06	13	22	22	22	22	0	0	35	43	23

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	24	35	21	12	3	2	3	62	16	234
2018	MA-02	41	30	11	0	4	7	7	83	4	27
2018	MA-03	24	46	13	9	4	0	3	72	14	67
2018	MA-04	32	32	23	9	2	0	2	65	12	44
2018	MA-05	11	36	28	21	2	0	2	48	23	61
2018	MA-06	12	24	35	18	12	0	0	35	29	17
2017	MA	31	31	26	7	2	0	3	64	9	269
2017	MA-01	76	16	8	0	0	0	0	92	0	12
2017	MA-02	54	25	13	4	0	0	4	83	4	24
2017	MA-03	35	33	22	7	0	0	3	71	7	88
2017	MA-04	27	36	16	11	5	0	5	67	17	44
2017	MA-05	15	35	39	5	2	0	5	53	7	62
2017	MA-06	17	26	39	13	4	0	0	43	17	23

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	19	32	26	11	6	3	4	55	18	234
2018	MA-02	33	30	15	4	0	7	11	77	5	27
2018	MA-03	21	36	24	7	6	1	4	60	14	67
2018	MA-04	26	37	28	7	2	0	0	63	9	43
2018	MA-05	10	28	34	16	8	0	3	39	25	61
2018	MA-06	6	12	35	29	18	0	0	18	47	17
2017	MA	27	27	25	12	6	0	3	56	18	270
2017	MA-01	76	8	0	0	0	8	8	100	0	12
2017	MA-02	42	42	13	0	0	0	4	87	0	24
2017	MA-03	31	25	27	9	6	0	2	57	15	89
2017	MA-04	30	27	25	16	0	0	2	58	16	44
2017	MA-05	13	29	31	16	8	0	3	43	25	62
2017	MA-06	13	26	30	22	9	0	0	39	30	23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	45	25	13	3	3	1	10	78	7	235
2018	MA-02	70	19	0	0	0	7	4	100	0	27
2018	MA-03	51	16	12	3	3	0	15	79	7	67
2018	MA-04	45	32	11	2	0	0	9	85	3	44
2018	MA-05	30	38	18	5	2	0	8	73	7	61
2018	MA-06	18	24	35	6	18	0	0	41	24	17
2017	MA	42	27	15	5	1	1	9	76	7	270
2017	MA-01	80	12	0	0	0	8	0	100	0	12
2017	MA-02	63	17	8	0	0	4	8	90	0	24
2017	MA-03	45	27	11	6	0	0	11	81	6	89
2017	MA-04	52	25	11	2	0	0	9	85	3	44
2017	MA-05	26	31	26	5	2	0	11	64	7	62
2017	MA-06	13	39	17	22	4	0	4	55	27	23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	32	37	19	7	4	1	0	70	11	234
2018	MA-02	52	37	4	0	4	4	0	92	4	27
2018	MA-03	28	42	18	6	4	0	1	71	11	67
2018	MA-04	41	27	20	7	5	0	0	68	11	44
2018	MA-05	18	43	26	11	2	0	0	61	13	61
2018	MA-06	31	25	19	13	13	0	0	56	25	16
2017	MA	32	36	20	8	4	0	0	68	12	270
2017	MA-01	56	36	8	0	0	0	0	92	0	12
2017	MA-02	38	33	17	8	4	0	0	71	13	24
2017	MA-03	33	29	21	9	8	0	0	62	17	89
2017	MA-04	41	41	14	5	0	0	0	82	5	44
2017	MA-05	23	45	24	5	2	0	2	69	7	62
2017	MA-06	30	26	17	22	4	0	0	57	26	23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	33	41	14	7	2	2	2	77	9	238
2018	MA-02	41	33	15	4	0	4	4	80	4	27
2018	MA-03	32	40	15	7	1	0	4	75	9	68
2018	MA-04	41	39	14	7	0	0	0	80	7	44
2018	MA-05	25	51	15	8	2	0	0	75	10	61
2018	MA-06	26	37	21	5	11	0	0	63	16	19
2017	MA	38	37	17	4	3	0	1	76	7	269
2017	MA-01	80	20	0	0	0	0	0	100	0	12
2017	MA-02	63	25	8	0	0	0	4	91	0	24
2017	MA-03	34	42	13	7	3	0	1	76	10	89
2017	MA-04	36	34	27	0	0	0	2	72	0	44
2017	MA-05	35	40	15	6	3	0	0	76	10	62
2017	MA-06	27	41	27	5	0	0	0	68	5	22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	26	32	26	9	3	2	2	60	13	236
2018	MA-02	52	19	11	7	0	7	4	79	8	27
2018	MA-03	32	34	21	4	6	0	3	68	11	68
2018	MA-04	23	34	34	9	0	0	0	57	9	44
2018	MA-05	15	42	20	17	3	0	2	59	21	59
2018	MA-06	11	16	58	5	11	0	0	26	16	19
2017	MA	32	36	18	10	3	0	1	69	13	270
2017	MA-01	92	0	0	8	0	0	0	92	8	12
2017	MA-02	50	33	13	0	0	0	4	87	0	24
2017	MA-03	33	37	16	9	3	1	1	71	13	89
2017	MA-04	25	45	20	9	0	0	0	70	9	44
2017	MA-05	23	45	23	5	3	0	2	69	8	62
2017	MA-06	17	26	26	30	0	0	0	43	30	23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	35	23	6	3	1	2	67	9	237
2018	MA-02	41	15	26	11	0	4	4	60	12	27
2018	MA-03	32	38	21	3	1	0	4	74	5	68
2018	MA-04	41	25	32	2	0	0	0	66	2	44
2018	MA-05	22	53	10	12	3	0	0	75	15	60
2018	MA-06	11	32	47	0	11	0	0	42	11	19
2017	MA	37	35	17	8	1	0	3	74	9	270
2017	MA-01	48	36	16	0	0	0	0	84	0	12
2017	MA-02	58	17	4	13	0	0	8	82	14	24
2017	MA-03	34	37	18	7	1	0	3	73	8	89
2017	MA-04	45	30	11	11	0	0	2	77	12	44
2017	MA-05	29	40	21	8	0	0	2	70	8	62
2017	MA-06	30	48	13	4	4	0	0	78	9	23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	37	18	11	1	1	3	69	12	235
2018	MA-02	32	48	8	4	0	4	4	87	4	25
2018	MA-03	35	34	19	6	3	0	3	71	9	68
2018	MA-04	34	32	27	7	0	0	0	66	7	44
2018	MA-05	25	38	18	17	0	0	2	64	17	60
2018	MA-06	11	42	16	32	0	0	0	53	32	19
2017	MA	37	34	17	6	2	1	3	74	8	268
2017	MA-01	52	48	0	0	0	0	0	100	0	12
2017	MA-02	50	33	13	4	0	0	0	83	4	24
2017	MA-03	34	39	13	7	1	2	5	78	9	88
2017	MA-04	37	33	16	9	2	2	0	71	12	43
2017	MA-05	44	26	23	3	2	0	3	72	5	62
2017	MA-06	22	35	22	17	4	0	0	57	22	23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	51	25	11	6	3	1	3	79	9	238
2018	MA-02	52	26	15	0	0	4	4	84	0	27
2018	MA-03	57	21	10	3	3	0	6	83	6	68
2018	MA-04	41	32	14	14	0	0	0	73	14	44
2018	MA-05	43	30	13	7	7	0	2	73	13	61
2018	MA-06	58	32	5	5	0	0	0	89	5	19
2017	MA	55	25	13	3	3	0	1	81	6	270
2017	MA-01	84	8	0	0	0	0	8	100	0	12
2017	MA-02	42	42	13	0	0	0	4	87	0	24
2017	MA-03	44	33	17	4	1	0	1	77	6	89
2017	MA-04	57	20	18	2	2	0	0	77	5	44
2017	MA-05	66	18	8	3	5	0	0	84	8	62
2017	MA-06	74	22	4	0	0	0	0	96	0	23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	77	7	3	0	1	1	10	94	2	237
2018	MA-02	81	7	0	0	0	4	7	100	0	27
2018	MA-03	81	4	4	0	3	0	7	92	3	68
2018	MA-04	77	5	5	2	0	0	11	92	3	44
2018	MA-05	67	13	5	0	2	0	13	92	2	60
2018	MA-06	84	5	0	0	0	5	5	100	0	19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	81	8	2	1	1	1	6	95	2	238
2018	MA-02	85	7	0	0	0	4	4	100	0	27
2018	MA-03	74	9	3	4	1	0	9	90	6	68
2018	MA-04	84	9	2	0	0	0	5	98	0	44
2018	MA-05	79	10	3	0	2	0	7	95	2	61
2018	MA-06	100	0	0	0	0	0	0	100	0	19
2017	MA	81	10	2	1	1	0	4	95	3	270
2017	MA-01	92	8	0	0	0	0	0	100	0	12
2017	MA-02	88	0	0	0	4	0	8	95	5	24
2017	MA-03	73	11	4	2	1	0	8	91	4	89
2017	MA-04	82	14	2	0	0	0	2	98	0	44
2017	MA-05	85	8	2	2	0	0	3	97	2	62
2017	MA-06	91	9	0	0	0	0	0	100	0	23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	64	21	8	2	0	1	3	89	2	238
2018	MA-02	74	19	4	0	0	4	0	96	0	27
2018	MA-03	57	22	12	1	0	0	7	86	2	68
2018	MA-04	77	11	7	2	0	0	2	91	2	44
2018	MA-05	57	28	11	3	0	0	0	85	3	61
2018	MA-06	53	42	5	0	0	0	0	95	0	19
2017	MA	71	17	4	3	1	0	4	92	3	270
2017	MA-01	100	0	0	0	0	0	0	100	0	12
2017	MA-02	79	8	0	8	0	0	4	91	9	24
2017	MA-03	73	15	2	1	2	0	7	94	4	89
2017	MA-04	66	20	7	2	0	0	5	90	2	44
2017	MA-05	66	21	6	3	0	0	3	90	3	62
2017	MA-06	74	26	0	0	0	0	0	100	0	23

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	68	15	8	3	2	1	3	86	6	238
2018	MA-02	74	11	4	4	4	4	0	88	8	27
2018	MA-03	56	19	12	4	1	0	7	81	6	68
2018	MA-04	80	14	7	0	0	0	0	93	0	44
2018	MA-05	67	13	13	3	3	0	0	80	7	61
2018	MA-06	68	21	0	11	0	0	0	89	11	19
2017	MA	75	13	3	2	2	0	4	92	5	270
2017	MA-01	100	0	0	0	0	0	0	100	0	12
2017	MA-02	88	0	0	0	8	0	4	91	9	24
2017	MA-03	69	15	3	2	3	0	8	90	6	89
2017	MA-04	75	16	5	0	0	0	5	95	0	44
2017	MA-05	74	13	3	6	0	0	3	90	7	62
2017	MA-06	78	22	0	0	0	0	0	100	0	23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	56	14	4	3	0	1	22	91	4	236
2018	MA-02	63	4	0	0	0	4	30	100	0	27
2018	MA-03	52	3	3	0	0	0	42	95	0	67
2018	MA-04	58	5	5	2	0	0	30	90	3	43
2018	MA-05	57	28	7	7	0	0	2	87	7	61
2018	MA-06	47	37	11	0	5	0	0	84	5	19
2017	MA	57	13	5	2	0	0	22	90	3	269
2017	MA-01	76	0	0	0	0	0	24	100	0	12
2017	MA-02	65	0	0	4	0	0	30	94	6	23
2017	MA-03	55	3	1	2	0	0	38	95	4	89
2017	MA-04	52	16	5	2	0	0	25	91	3	44
2017	MA-05	56	24	10	2	0	0	8	88	2	62
2017	MA-06	57	30	4	4	4	0	0	87	9	23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	73	14	2	0	1	9	97	0	237
2018	MA-02	89	4	0	0	4	4	100	0	27
2018	MA-03	64	9	6	1	0	19	91	2	67
2018	MA-04	82	14	2	0	0	2	98	0	44
2018	MA-05	69	23	0	0	0	8	100	0	61
2018	MA-06	68	26	0	0	0	5	100	0	19
2017	MA	72	15	2	1	0	10	97	1	267
2017	MA-01	100	0	0	0	0	0	100	0	11
2017	MA-02	75	8	0	4	0	13	95	5	24
2017	MA-03	69	11	1	1	0	18	97	1	89
2017	MA-04	65	23	0	0	0	12	100	0	43
2017	MA-05	71	19	6	0	0	3	93	0	62
2017	MA-06	82	18	0	0	0	0	100	0	22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	81	11	3	1	1	1	3	95	2	238
2018	MA-02	85	4	4	0	0	4	4	96	0	27
2018	MA-03	74	9	9	1	1	0	6	88	3	68
2018	MA-04	77	18	0	0	0	0	5	100	0	44
2018	MA-05	92	8	0	0	0	0	0	100	0	61
2018	MA-06	84	16	0	0	0	0	0	100	0	19
2017	MA	79	13	2	1	0	0	5	97	1	268
2017	MA-01	76	16	8	0	0	0	0	92	0	12
2017	MA-02	83	8	4	4	0	0	0	92	4	24
2017	MA-03	73	16	2	0	1	0	8	96	1	89
2017	MA-04	75	18	0	0	0	2	5	100	0	44
2017	MA-05	84	10	0	2	0	0	5	98	2	62
2017	MA-06	86	5	5	0	0	0	5	95	0	21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	51	29	10	5	1	1	3	84	6	238
2018	MA-02	56	26	11	4	0	4	0	85	4	27
2018	MA-03	46	24	15	9	1	0	6	73	11	68
2018	MA-04	48	34	9	7	0	0	2	84	7	44
2018	MA-05	52	39	8	0	0	0	0	92	0	61
2018	MA-06	63	26	11	0	0	0	0	89	0	19
2017	MA	53	28	13	3	1	0	2	82	4	269
2017	MA-01	76	16	8	0	0	0	0	92	0	12
2017	MA-02	58	17	17	8	0	0	0	75	8	24
2017	MA-03	45	28	16	6	2	0	3	76	8	89
2017	MA-04	42	40	19	0	0	0	0	81	0	43
2017	MA-05	60	27	8	2	0	0	3	90	2	62
2017	MA-06	57	30	4	4	0	4	0	91	5	23

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	26	33	30	9	2	1	0	59	11	236
2018	MA-02	31	42	23	4	0	0	0	73	4	26
2018	MA-03	28	38	21	10	3	0	0	66	13	68
2018	MA-04	39	30	25	7	0	0	0	68	7	44
2018	MA-05	15	28	47	8	2	0	0	43	10	60
2018	MA-06	16	26	37	16	5	0	0	42	21	19
2017	MA	17	40	32	7	3	0	1	58	10	269
2017	MA-01	32	48	20	0	0	0	0	80	0	12
2017	MA-02	42	38	21	0	0	0	0	79	0	24
2017	MA-03	13	50	24	9	2	0	2	64	12	88
2017	MA-04	20	45	30	5	0	0	0	66	5	44
2017	MA-05	11	29	48	10	2	0	0	40	11	62
2017	MA-06	13	30	35	9	13	0	0	43	22	23

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	4	11	36	32	16	0	49	15	237
2018	MA-02	0	15	26	33	22	4	58	15	27
2018	MA-03	7	6	37	34	16	0	50	13	68
2018	MA-04	0	16	40	23	21	0	44	16	43
2018	MA-05	5	10	43	34	8	0	43	15	61
2018	MA-06	5	11	32	42	11	0	53	16	19
2017	MA	4	12	35	27	22	0	49	16	270
2017	MA-01	0	0	12	8	80	0	88	0	12
2017	MA-02	8	0	33	25	33	0	58	8	24
2017	MA-03	4	16	35	26	19	0	45	20	89
2017	MA-04	2	11	23	39	23	2	63	14	44
2017	MA-05	0	13	47	29	11	0	40	13	62
2017	MA-06	9	13	30	26	22	0	48	22	23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	34	53	9	1	1	1	89	2	238
2018	MA-02	52	41	4	0	0	4	96	0	27
2018	MA-03	34	51	12	1	1	0	85	3	68
2018	MA-04	34	50	16	0	0	0	84	0	44
2018	MA-05	28	64	5	3	0	0	92	3	61
2018	MA-06	26	58	11	0	5	0	84	5	19
2017	MA	24	56	10	4	2	4	83	7	269
2017	MA-01	32	44	0	0	0	24	100	0	12
2017	MA-02	29	33	8	17	4	8	68	23	24
2017	MA-03	15	56	17	4	3	4	74	8	89
2017	MA-04	25	68	2	2	0	2	95	2	44
2017	MA-05	32	52	10	5	2	0	84	6	62
2017	MA-06	27	59	5	0	0	9	95	0	22

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	34	50	9	4	2	1	85	6	238
2018	MA-02	48	41	7	4	0	0	89	4	27
2018	MA-03	31	50	10	4	4	0	81	9	68
2018	MA-04	36	52	9	2	0	0	89	2	44
2018	MA-05	28	59	10	3	0	0	87	3	61
2018	MA-06	21	63	0	11	5	0	84	16	19
2017	MA	31	47	13	5	1	2	80	7	270
2017	MA-01	72	20	0	0	0	8	100	0	12
2017	MA-02	46	42	13	0	0	0	88	0	24
2017	MA-03	28	42	12	10	3	4	73	14	89
2017	MA-04	34	48	11	5	0	2	84	5	44
2017	MA-05	23	65	11	2	0	0	87	2	62
2017	MA-06	35	39	17	9	0	0	74	9	23

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	52	35	7	0	0	5	54	46	238
2018	MA-02	74	7	0	0	4	15	87	13	27
2018	MA-03	53	35	7	0	0	4	55	45	68
2018	MA-04	43	43	14	0	0	0	43	57	44
2018	MA-05	46	44	8	0	0	2	47	53	61
2018	MA-06	42	47	5	0	0	5	44	56	19
2017	MA	50	31	7	3	0	8	54	46	270
2017	MA-01	48	24	0	20	0	8	52	48	12
2017	MA-02	50	33	4	8	0	4	52	48	24
2017	MA-03	48	29	9	2	1	10	54	46	89
2017	MA-04	48	34	5	0	0	14	55	45	44
2017	MA-05	47	37	8	3	0	5	49	51	62
2017	MA-06	65	22	9	0	0	4	68	32	23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	10	103
2018	MA-03	3	29
2018	MA-04	4	25
2018	MA-05	13	32
2018	MA-06	10	10
2017	MA	7	111
2017	MA-02	18	11
2017	MA-03	6	36
2017	MA-04	0	17
2017	MA-05	7	29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	38	103
2018	MA-03	41	29
2018	MA-04	40	25
2018	MA-05	41	32
2018	MA-06	30	10
2017	MA	30	111
2017	MA-02	36	11
2017	MA-03	19	36
2017	MA-04	41	17
2017	MA-05	45	29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	19	103
2018	MA-03	21	29
2018	MA-04	16	25
2018	MA-05	13	32
2018	MA-06	10	10
2017	MA	11	111
2017	MA-02	9	11
2017	MA-03	8	36
2017	MA-04	12	17
2017	MA-05	7	29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	MA	7	103
2018	MA-03	0	29
2018	MA-04	12	25
2018	MA-05	6	32
2018	MA-06	10	10
2017	MA	13	111
2017	MA-02	0	11
2017	MA-03	17	36
2017	MA-04	0	17
2017	MA-05	17	29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	MA	8	103
2018	MA-03	10	29
2018	MA-04	8	25
2018	MA-05	9	32
2018	MA-06	0	10
2017	MA	8	111
2017	MA-02	9	11
2017	MA-03	8	36
2017	MA-04	6	17
2017	MA-05	14	29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	MA	31	103
2018	MA-03	38	29
2018	MA-04	44	25
2018	MA-05	19	32
2018	MA-06	30	10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	MA	32	103
2018	MA-03	34	29
2018	MA-04	36	25
2018	MA-05	28	32
2018	MA-06	40	10
2017	MA	56	111
2017	MA-02	45	11
2017	MA-03	58	36
2017	MA-04	59	17
2017	MA-05	45	29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	MA	14	65	15	3	2	1	99
2018	MA-03	11	71	18	0	0	0	28
2018	MA-04	12	60	24	4	0	0	25
2018	MA-05	14	59	14	7	3	3	29
2018	MA-06	20	80	0	0	0	0	10
2017	MA	21	70	4	1	2	1	113
2017	MA-02	27	73	0	0	0	0	11
2017	MA-03	30	65	5	0	0	0	37
2017	MA-04	12	82	6	0	0	0	17
2017	MA-05	17	70	7	3	0	3	30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MA	83	17	102
2018	MA-03	90	10	29
2018	MA-04	84	16	25
2018	MA-05	84	16	32

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	28	32	17	4	6	1	13	70	11	103
2018	MA-03	24	28	21	7	7	0	14	60	16	29
2018	MA-04	32	28	12	0	8	4	16	75	10	25
2018	MA-05	22	38	19	6	6	0	9	66	14	32
2018	MA-06	40	30	20	0	0	0	10	78	0	10
2017	MA	17	28	13	15	2	5	20	61	22	114
2017	MA-02	18	18	9	27	0	9	18	50	38	11
2017	MA-03	14	30	11	19	3	5	19	57	29	37
2017	MA-04	12	35	18	6	0	6	24	67	8	17
2017	MA-05	17	23	17	10	3	7	23	57	19	30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	14	17	17	5	7	3	37	52	19	103
2018	MA-03	10	24	17	0	7	0	41	59	12	29
2018	MA-04	16	16	8	8	8	8	36	57	29	25
2018	MA-05	9	13	22	9	6	3	38	37	26	32
2018	MA-06	20	20	30	0	0	0	30	57	0	10
2017	MA	7	11	11	12	7	11	41	37	39	114
2017	MA-02	9	9	9	18	0	18	36	40	40	11
2017	MA-03	3	8	11	16	14	11	38	21	58	37
2017	MA-04	0	18	12	6	0	18	47	50	17	17
2017	MA-05	10	3	17	10	3	13	43	31	31	30

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	71	9	6	1	1	2	10	91	2	236
2018	MA-02	74	4	0	0	4	7	11	95	5	27
2018	MA-03	59	13	10	1	1	1	13	84	3	68
2018	MA-04	79	12	2	2	0	0	5	95	2	43
2018	MA-05	73	8	8	0	0	0	10	91	0	60
2018	MA-06	84	5	0	0	0	0	11	100	0	19

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - MA

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work