2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 47 14 8 5 1 2 72 13 86
2018 IS-03 24 41 12 10 8 2 2 68 19 49
2018 IS-04 17 56 17 6 0 0 6 76 6 18
2017 IS 29 44 10 11 5 0 0 73 17 95
2017 IS-03 16 52 11 13 9 0 0 68 21 56
2017 IS-04 44 31 6 19 0 0 0 75 19 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 25 47 18 6 2 0 1 73 9 93
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 13 62 16 4 4 0 0 75 9 45
2014 IS-04 35 26 26 9 0 0 4 64 9 23
2011 IS 20 46 15 9 9 0 1 67 18 137
2011 IS-02 14 36 36 0 14 0 0 50 14 14
2011 IS-03 15 51 14 7 11 0 1 68 18 72
2011 IS-04 25 36 11 25 4 0 0 61 29 28
2011 IS-05 25 50 8 8 8 0 0 75 17 12
2008 IS 22 43 18 10 5 1 2 67 15 167
2008 IS-02 29 29 33 0 10 0 0 57 10 21
2008 IS-03 19 47 17 10 5 0 2 67 15 100
2008 IS-04 30 41 15 11 0 0 4 73 12 27

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 40 6 4 1 0 0 89 5 85
2018 IS-03 39 49 8 2 2 0 0 88 4 49
2018 IS-04 78 17 6 0 0 0 0 94 0 18
2017 IS 48 36 10 4 1 1 0 85 5 95
2017 IS-03 41 43 9 5 2 0 0 84 7 56
2017 IS-04 75 19 0 6 0 0 0 94 6 16
2017 IS-05 20 40 40 0 0 0 0 60 0 10
2014 IS 46 38 11 4 1 0 0 84 5 94
2014 IS-02 50 30 10 10 0 0 0 80 10 10
2014 IS-03 44 41 9 4 2 0 0 85 7 46
2014 IS-04 57 30 13 0 0 0 0 87 0 23
2011 IS 46 42 7 4 2 0 0 88 6 137
2011 IS-02 29 57 7 0 7 0 0 86 7 14
2011 IS-03 53 36 6 4 1 0 0 89 6 72
2011 IS-04 46 50 0 4 0 0 0 96 4 28
2011 IS-05 42 33 8 8 8 0 0 75 17 12
2008 IS 46 38 7 8 1 0 0 84 9 167
2008 IS-02 43 38 5 14 0 0 0 81 14 21
2008 IS-03 42 41 7 9 1 0 0 83 10 100
2008 IS-04 63 33 4 0 0 0 0 96 0 27

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 31 2 6 1 0 0 91 7 85
2018 IS-03 53 33 4 8 2 0 0 86 10 49
2018 IS-04 83 17 0 0 0 0 0 100 0 18
2017 IS 58 36 4 2 0 0 0 94 2 95
2017 IS-03 48 41 7 4 0 0 0 89 4 56
2017 IS-04 81 19 0 0 0 0 0 100 0 16
2017 IS-05 40 60 0 0 0 0 0 100 0 10
2014 IS 49 37 5 7 1 0 0 86 9 94
2014 IS-02 50 30 0 20 0 0 0 80 20 10
2014 IS-03 42 45 7 4 2 0 0 87 7 46
2014 IS-04 61 30 0 9 0 0 0 91 9 23
2011 IS 53 36 7 4 0 0 0 89 4 137
2011 IS-02 36 50 0 14 0 0 0 86 14 14
2011 IS-03 58 31 8 3 0 0 0 89 3 72
2011 IS-04 57 39 4 0 0 0 0 96 0 28
2011 IS-05 50 33 8 8 0 0 0 83 8 12
2008 IS 53 37 7 2 2 0 0 89 4 167
2008 IS-02 43 48 5 0 5 0 0 90 5 21
2008 IS-03 48 40 9 2 1 0 0 88 3 100
2008 IS-04 81 15 4 0 0 0 0 96 0 27

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 41 10 10 2 0 1 76 13 86
2018 IS-03 43 35 12 8 2 0 0 78 10 49
2018 IS-04 22 33 11 22 6 0 6 59 29 18
2017 IS 42 36 10 9 3 0 0 78 12 95
2017 IS-03 48 29 11 9 4 0 0 77 13 56
2017 IS-04 44 38 6 13 0 0 0 81 13 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 52 31 10 3 2 0 1 84 5 94
2014 IS-02 40 20 40 0 0 0 0 60 0 10
2014 IS-03 50 39 6 0 4 0 0 90 4 46
2014 IS-04 61 22 9 4 0 0 4 86 5 23
2011 IS 48 34 4 7 4 0 2 84 11 137
2011 IS-02 50 36 0 7 7 0 0 86 14 14
2011 IS-03 50 35 4 6 3 0 3 87 9 72
2011 IS-04 46 25 4 14 7 0 4 74 22 28
2011 IS-05 58 25 8 0 8 0 0 83 8 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 52 7 9 1 0 0 83 10 86
2018 IS-03 33 49 8 8 2 0 0 82 10 49
2018 IS-04 17 67 6 11 0 0 0 83 11 18
2017 IS 46 41 6 6 0 1 0 87 6 94
2017 IS-03 40 42 9 7 0 2 0 83 7 55
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 39 43 10 6 1 0 0 83 7 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 39 45 9 4 2 0 0 85 7 46
2014 IS-04 43 39 13 4 0 0 0 83 4 23
2011 IS 36 45 10 5 4 0 0 81 9 137
2011 IS-02 29 29 29 7 7 0 0 57 14 14
2011 IS-03 40 46 4 6 4 0 0 86 10 72
2011 IS-04 39 43 11 4 4 0 0 82 7 28
2011 IS-05 33 33 25 8 0 0 0 67 8 12
2008 IS 40 46 8 4 2 0 0 87 5 166
2008 IS-02 48 43 5 5 0 0 0 90 5 21
2008 IS-03 34 51 9 4 2 0 0 85 6 100
2008 IS-04 63 33 4 0 0 0 0 96 0 27

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 39 15 12 9 0 0 64 21 85
2018 IS-03 27 33 18 14 8 0 0 59 22 49
2018 IS-04 12 53 12 12 12 0 0 65 24 17
2017 IS 30 38 16 10 5 1 0 69 15 94
2017 IS-03 31 29 20 13 5 2 0 61 19 55
2017 IS-04 25 63 6 6 0 0 0 88 6 16
2017 IS-05 20 30 30 10 10 0 0 50 20 10
2014 IS 22 58 11 2 6 0 0 81 9 94
2014 IS-02 40 40 10 0 10 0 0 80 10 10
2014 IS-03 24 63 4 2 7 0 0 87 9 46
2014 IS-04 13 57 22 4 4 0 0 70 9 23
2011 IS 29 39 11 10 9 0 1 69 20 137
2011 IS-02 21 36 14 14 7 0 7 62 23 14
2011 IS-03 29 42 10 6 13 0 1 72 18 72
2011 IS-04 36 32 7 18 7 0 0 68 25 28
2011 IS-05 42 25 17 8 8 0 0 67 17 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 42 7 12 1 0 0 80 13 85
2018 IS-03 33 45 6 14 2 0 0 78 16 49
2018 IS-04 39 44 11 6 0 0 0 83 6 18
2017 IS 46 39 10 4 1 0 0 85 5 94
2017 IS-03 36 49 7 7 0 0 0 85 7 55
2017 IS-04 81 6 6 0 6 0 0 88 6 16
2017 IS-05 30 30 40 0 0 0 0 60 0 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 40 4 6 1 0 0 89 7 85
2018 IS-03 55 33 4 6 2 0 0 88 8 49
2018 IS-04 56 33 6 6 0 0 0 89 6 18
2017 IS 54 36 7 2 2 0 0 89 4 93
2017 IS-03 48 37 7 4 4 0 0 85 7 54
2017 IS-04 75 19 6 0 0 0 0 94 0 16
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 52 36 7 3 1 0 0 88 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 2 2 0 0 87 4 46
2014 IS-04 48 39 4 9 0 0 0 87 9 23
2011 IS 37 41 11 5 3 2 1 80 8 137
2011 IS-02 36 29 14 7 0 7 7 75 8 14
2011 IS-03 40 40 10 3 6 1 0 82 8 72
2011 IS-04 36 39 11 11 0 4 0 78 11 28
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2008 IS 50 40 5 2 1 1 0 92 4 167
2008 IS-02 71 24 0 5 0 0 0 95 5 21
2008 IS-03 46 46 4 2 1 1 0 93 3 100
2008 IS-04 56 30 7 4 0 4 0 88 4 27

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 44 5 16 7 0 0 72 24 85
2018 IS-03 31 37 8 18 6 0 0 67 24 49
2018 IS-04 17 67 0 6 11 0 0 83 17 18
2017 IS 36 39 10 12 3 0 0 76 15 94
2017 IS-03 27 45 11 15 2 0 0 73 16 55
2017 IS-04 50 31 13 6 0 0 0 81 6 16
2017 IS-05 30 30 10 20 10 0 0 60 30 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 38 6 5 0 0 0 89 5 84
2018 IS-03 54 35 4 6 0 0 0 90 6 48
2018 IS-04 50 50 0 0 0 0 0 100 0 18
2017 IS 53 37 9 1 0 0 0 90 1 94
2017 IS-03 52 34 13 2 0 0 0 86 2 56
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 30 60 10 0 0 0 0 90 0 10
2014 IS 60 30 9 2 0 0 0 89 2 94
2014 IS-02 50 50 0 0 0 0 0 100 0 10
2014 IS-03 61 30 7 2 0 0 0 91 2 46
2014 IS-04 57 22 17 4 0 0 0 78 4 23
2011 IS 58 33 6 3 1 0 0 91 4 137
2011 IS-02 57 29 7 7 0 0 0 86 7 14
2011 IS-03 60 32 3 4 1 0 0 92 6 72
2011 IS-04 64 25 11 0 0 0 0 89 0 28
2011 IS-05 50 33 17 0 0 0 0 83 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 38 13 7 11 0 0 69 18 85
2018 IS-03 41 27 14 8 10 0 0 67 18 49
2018 IS-04 11 61 11 6 11 0 0 72 17 18
2017 IS 33 41 10 10 6 0 0 74 16 93
2017 IS-03 32 39 13 11 5 0 0 71 16 56
2017 IS-04 25 56 6 6 6 0 0 81 13 16
2014 IS 28 50 10 9 3 0 0 78 13 94
2014 IS-02 30 60 10 0 0 0 0 90 0 10
2014 IS-03 20 59 11 6 4 0 0 79 10 46
2014 IS-04 30 48 4 17 0 0 0 78 17 23
2011 IS 26 42 10 12 9 0 0 69 21 137
2011 IS-02 29 36 7 14 14 0 0 64 29 14
2011 IS-03 26 46 10 11 7 0 0 72 18 72
2011 IS-04 29 32 7 18 14 0 0 61 32 28
2011 IS-05 25 42 8 17 8 0 0 67 25 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 42 12 7 8 0 0 72 16 83
2018 IS-03 30 43 11 11 6 0 0 72 17 47
2018 IS-04 17 61 11 6 6 0 0 78 11 18
2017 IS 35 32 17 8 7 1 0 68 15 94
2017 IS-03 36 27 20 5 11 2 0 64 16 56
2017 IS-04 13 63 13 13 0 0 0 75 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 39 36 11 8 5 0 0 76 14 94
2014 IS-02 30 60 0 0 10 0 0 90 10 10
2014 IS-03 44 35 11 4 7 0 0 79 10 46
2014 IS-04 35 35 17 13 0 0 0 70 13 23

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 32 15 18 5 0 0 62 22 85
2018 IS-03 33 27 12 22 6 0 0 59 29 49
2018 IS-04 17 44 22 11 6 0 0 61 17 18
2017 IS 40 40 10 7 2 0 0 81 9 94
2017 IS-03 37 45 11 5 2 0 0 82 7 56
2017 IS-04 38 44 6 6 6 0 0 81 13 16
2017 IS-05 30 30 20 20 0 0 0 60 20 10
2014 IS 43 38 10 3 5 0 0 81 9 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 42 39 8 4 7 0 0 81 11 46
2014 IS-04 43 39 9 4 4 0 0 83 9 23
2011 IS 43 38 10 5 3 0 0 82 8 136
2011 IS-02 50 29 7 7 7 0 0 79 14 14
2011 IS-03 43 43 7 3 4 0 0 86 7 72
2011 IS-04 43 29 14 14 0 0 0 71 14 28
2011 IS-05 45 27 27 0 0 0 0 73 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 42 10 6 2 0 0 82 8 84
2018 IS-03 41 45 8 4 2 0 0 86 6 49
2018 IS-04 35 41 6 12 6 0 0 76 18 17
2017 IS 43 42 8 7 0 0 0 85 7 93
2017 IS-03 36 45 9 11 0 0 0 80 11 56
2017 IS-04 60 33 7 0 0 0 0 93 0 15
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 48 34 13 5 0 0 0 82 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 48 34 11 7 0 0 0 83 7 46
2014 IS-04 57 26 17 0 0 0 0 83 0 23
2011 IS 42 47 5 4 1 0 0 89 6 137
2011 IS-02 29 43 21 7 0 0 0 71 7 14
2011 IS-03 50 40 3 4 3 0 0 90 7 72
2011 IS-04 36 57 4 4 0 0 0 93 4 28
2011 IS-05 42 42 8 8 0 0 0 83 8 12
2008 IS 47 42 6 4 1 0 0 89 5 167
2008 IS-02 52 38 5 5 0 0 0 90 5 21
2008 IS-03 41 48 6 4 1 0 0 89 5 100
2008 IS-04 70 30 0 0 0 0 0 100 0 27

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 21 18 6 4 0 0 73 10 84
2018 IS-03 56 21 17 4 2 0 0 77 6 48
2018 IS-04 35 29 12 18 6 0 0 65 24 17
2017 IS 45 44 9 2 1 0 0 88 3 95
2017 IS-03 55 39 4 2 0 0 0 95 2 56
2017 IS-04 31 44 19 0 6 0 0 75 6 16
2017 IS-05 30 50 10 10 0 0 0 80 10 10
2014 IS 57 29 9 2 3 1 0 86 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 61 26 9 0 2 2 0 89 2 46
2014 IS-04 48 30 9 9 4 0 0 78 13 23
2011 IS 37 40 15 7 1 0 0 76 8 136
2011 IS-02 38 54 8 0 0 0 0 92 0 13
2011 IS-03 39 40 13 6 3 0 0 79 8 72
2011 IS-04 36 36 14 14 0 0 0 71 14 28
2011 IS-05 25 33 33 8 0 0 0 58 8 12
2008 IS 35 35 22 4 4 1 1 71 7 167
2008 IS-02 57 19 14 5 5 0 0 76 10 21
2008 IS-03 32 33 27 4 3 1 0 66 7 100
2008 IS-04 26 48 19 4 0 0 4 77 4 27

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 22 33 20 13 0 2 33 33 86
2018 IS-03 4 29 35 20 10 0 2 31 33 49
2018 IS-04 28 11 22 11 22 0 6 35 41 18
2017 IS 4 17 51 18 9 1 0 27 21 95
2017 IS-03 2 16 50 20 11 2 0 31 18 56
2017 IS-04 6 13 56 25 0 0 0 25 19 16
2017 IS-05 0 20 80 0 0 0 0 0 20 10
2014 IS 4 12 40 31 9 0 4 41 17 94
2014 IS-02 20 0 10 40 20 0 10 67 22 10
2014 IS-03 2 11 45 31 7 0 4 39 14 46
2014 IS-04 4 17 39 26 9 0 4 36 23 23
2011 IS 11 19 40 18 7 0 4 27 31 136
2011 IS-02 0 43 50 0 7 0 0 7 43 14
2011 IS-03 10 13 38 24 11 0 6 37 24 72
2011 IS-04 15 26 37 19 0 0 4 19 42 27
2011 IS-05 17 8 58 17 0 0 0 17 25 12
2008 IS 4 20 37 24 13 0 1 38 25 167
2008 IS-02 0 33 29 24 14 0 0 38 33 21
2008 IS-03 4 19 37 26 13 0 1 39 23 100
2008 IS-04 7 11 37 22 19 0 4 42 19 27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 15 26 27 24 1 3 54 20 86
2018 IS-03 4 14 29 22 27 0 4 51 19 49
2018 IS-04 6 28 22 17 22 0 6 41 35 18
2017 IS 3 7 32 37 17 3 1 56 11 95
2017 IS-03 2 9 30 41 11 5 2 56 12 56
2017 IS-04 6 6 19 25 44 0 0 69 13 16
2017 IS-05 0 0 50 50 0 0 0 50 0 10
2014 IS 3 7 22 35 26 0 6 65 11 94
2014 IS-02 0 20 20 10 40 0 10 56 22 10
2014 IS-03 4 8 22 44 15 0 7 63 13 46
2014 IS-04 4 4 26 26 30 0 9 62 10 23
2011 IS 11 17 35 16 13 1 6 32 30 135
2011 IS-02 0 14 43 14 29 0 0 43 14 14
2011 IS-03 8 18 25 20 15 3 10 40 31 71
2011 IS-04 15 22 44 7 7 0 4 15 38 27
2011 IS-05 17 17 42 25 0 0 0 25 33 12
2008 IS 3 14 30 26 22 1 4 50 18 167
2008 IS-02 0 24 14 19 33 0 10 58 26 21
2008 IS-03 3 15 32 29 17 2 2 48 19 100
2008 IS-04 4 4 26 26 33 0 7 64 8 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 23 36 12 8 2 3 21 41 86
2018 IS-03 18 20 41 8 8 2 2 17 40 49
2018 IS-04 17 28 22 17 6 0 11 25 50 18
2017 IS 11 22 33 25 6 1 2 33 33 95
2017 IS-03 9 23 36 21 7 2 2 30 33 56
2017 IS-04 13 31 13 31 6 0 6 40 47 16
2017 IS-05 20 0 60 20 0 0 0 20 20 10
2014 IS 12 27 34 10 10 1 6 21 42 94
2014 IS-02 10 10 10 20 30 0 20 63 25 10
2014 IS-03 11 26 35 11 9 0 9 22 40 46
2014 IS-04 17 35 39 0 4 4 0 5 55 23
2011 IS 13 38 27 12 7 0 4 19 53 136
2011 IS-02 14 36 21 7 14 0 7 23 54 14
2011 IS-03 13 35 28 14 7 0 4 22 49 72
2011 IS-04 15 44 19 11 7 0 4 19 62 27
2011 IS-05 17 42 33 8 0 0 0 8 58 12
2008 IS 13 20 40 14 11 1 2 25 34 167
2008 IS-02 14 10 38 19 14 0 5 35 25 21
2008 IS-03 15 24 40 13 5 0 3 19 40 100
2008 IS-04 11 11 33 15 26 4 0 42 23 27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 8 13 44 20 13 0 2 33 21 86
2018 IS-03 4 16 39 20 18 0 2 40 21 49
2018 IS-04 22 6 61 6 0 0 6 6 29 18
2017 IS 3 10 49 29 10 0 0 38 13 95
2017 IS-03 0 5 48 32 14 0 0 46 5 56
2017 IS-04 6 19 63 13 0 0 0 13 25 16
2017 IS-05 10 10 50 30 0 0 0 30 20 10
2014 IS 3 11 33 34 13 0 6 50 15 94
2014 IS-02 0 20 10 30 20 0 20 63 25 10
2014 IS-03 2 9 33 37 11 0 9 52 12 46
2014 IS-04 9 13 35 35 9 0 0 43 22 23
2011 IS 4 10 42 32 10 0 3 43 14 136
2011 IS-02 0 0 43 43 14 0 0 57 0 14
2011 IS-03 3 3 47 28 14 0 6 44 6 72
2011 IS-04 7 30 22 37 4 0 0 41 37 27
2011 IS-05 8 17 42 33 0 0 0 33 25 12
2008 IS 4 8 39 32 16 0 1 48 12 167
2008 IS-02 5 0 24 52 14 0 5 70 5 21
2008 IS-03 5 8 41 31 14 0 1 45 13 100
2008 IS-04 0 11 41 33 15 0 0 48 11 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 24 26 16 12 1 3 29 44 86
2018 IS-03 14 24 18 18 18 2 4 39 41 49
2018 IS-04 39 22 28 6 0 0 6 6 65 18
2017 IS 9 24 37 13 12 0 5 26 35 95
2017 IS-03 5 29 34 11 14 0 7 27 37 56
2017 IS-04 19 19 31 25 0 0 6 27 40 16
2017 IS-05 10 20 60 10 0 0 0 10 30 10
2014 IS 6 26 30 26 6 1 5 34 34 94
2014 IS-02 0 20 10 30 30 0 10 67 22 10
2014 IS-03 4 26 30 24 7 2 7 34 34 46
2014 IS-04 17 17 43 17 0 0 4 18 36 23
2011 IS 14 22 38 14 8 1 4 23 38 136
2011 IS-02 7 29 29 21 14 0 0 36 36 14
2011 IS-03 13 14 46 13 10 1 4 24 28 72
2011 IS-04 19 37 15 19 4 0 7 24 60 27
2011 IS-05 25 25 42 8 0 0 0 8 50 12
2008 IS 9 23 32 20 14 1 1 35 33 167
2008 IS-02 0 5 48 24 19 5 0 45 5 21
2008 IS-03 10 24 30 21 13 0 2 35 35 100
2008 IS-04 15 22 33 15 15 0 0 30 37 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 6 41 21 19 4 4 43 13 85
2018 IS-03 4 8 41 18 22 4 2 43 13 49
2018 IS-04 18 0 41 18 12 0 12 33 20 17
2017 IS 5 10 29 29 18 1 7 52 17 95
2017 IS-03 5 11 27 30 16 2 9 52 18 56
2017 IS-04 13 13 25 25 19 0 6 47 27 16
2017 IS-05 0 10 30 40 20 0 0 60 10 10
2014 IS 0 6 25 40 23 2 4 67 7 93
2014 IS-02 0 10 0 50 30 0 10 89 11 10
2014 IS-03 0 4 22 46 20 2 4 71 5 45
2014 IS-04 0 13 26 35 17 4 4 57 14 23
2011 IS 10 18 27 21 9 2 13 35 33 136
2011 IS-02 14 14 36 14 21 0 0 36 29 14
2011 IS-03 8 19 25 18 10 4 15 34 34 72
2011 IS-04 7 19 26 33 7 0 7 44 28 27
2011 IS-05 25 8 33 17 0 0 17 20 40 12
2008 IS 5 19 35 19 14 2 4 36 26 167
2008 IS-02 5 33 14 24 19 0 5 45 40 21
2008 IS-03 5 13 38 21 15 3 5 39 20 100
2008 IS-04 4 19 44 19 11 0 4 31 23 27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 14 40 20 11 5 1 33 25 85
2018 IS-03 12 18 39 12 14 4 0 28 32 49
2018 IS-04 6 12 41 24 6 6 6 33 20 17
2017 IS 9 15 39 26 10 1 1 37 24 95
2017 IS-03 9 14 43 27 4 2 2 31 24 56
2017 IS-04 6 19 31 25 19 0 0 44 25 16
2017 IS-05 10 10 40 30 10 0 0 40 20 10
2014 IS 10 18 37 23 6 1 4 32 29 94
2014 IS-02 10 0 10 50 20 0 10 78 11 10
2014 IS-03 4 26 37 20 4 2 7 26 33 46
2014 IS-04 22 13 43 13 9 0 0 22 35 23
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 34 19 10 5 2 3 64 16 86
2018 IS-03 20 29 24 12 6 4 4 53 20 49
2018 IS-04 28 33 22 6 6 0 6 65 12 18
2017 IS 24 38 15 10 4 4 5 69 15 95
2017 IS-03 18 37 18 13 5 4 5 61 20 56
2017 IS-04 25 38 6 6 6 6 13 77 15 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 41 37 10 2 3 2 4 83 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 31 39 13 4 4 4 4 77 10 46
2014 IS-04 48 35 9 0 4 0 4 86 5 23

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 34 2 8 5 0 0 85 13 85
2018 IS-03 41 37 4 12 6 0 0 78 18 49
2018 IS-04 61 28 0 6 6 0 0 89 11 18
2017 IS 43 41 5 7 3 0 0 84 11 95
2017 IS-03 32 45 9 9 5 0 0 77 14 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 60 29 6 2 2 1 0 89 4 94
2014 IS-02 60 30 10 0 0 0 0 90 0 10
2014 IS-03 55 30 7 2 4 2 0 87 7 46
2014 IS-04 74 17 4 4 0 0 0 91 4 23

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 15 19 16 12 16 5 41 35 86
2018 IS-03 14 8 20 18 18 18 2 28 46 49
2018 IS-04 0 28 11 17 6 22 17 45 36 18
2017 IS 22 23 10 17 8 17 3 57 31 95
2017 IS-03 16 20 9 21 11 21 2 46 42 56
2017 IS-04 25 13 6 19 6 19 13 55 36 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 10 31 19 7 7 21 4 54 20 94
2014 IS-02 20 20 20 0 0 30 10 67 0 10
2014 IS-03 4 31 15 11 11 24 4 49 31 46
2014 IS-04 9 26 26 9 4 22 4 47 18 23

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 32 6 8 1 0 0 85 10 84
2018 IS-03 43 37 6 12 2 0 0 80 14 49
2018 IS-04 63 19 13 6 0 0 0 81 6 16
2017 IS 56 33 4 4 2 0 0 89 6 94
2017 IS-03 50 36 4 7 4 0 0 86 11 56
2017 IS-04 60 27 13 0 0 0 0 87 0 15
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 67 25 4 3 1 0 0 91 4 94
2014 IS-02 80 20 0 0 0 0 0 100 0 10
2014 IS-03 61 26 4 7 2 0 0 87 9 46
2014 IS-04 61 30 9 0 0 0 0 91 0 23

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 37 10 7 2 0 0 80 9 86
2018 IS-03 45 29 16 8 2 0 0 73 10 49
2018 IS-04 33 56 6 6 0 0 0 89 6 18
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 33 9 8 2 0 0 80 10 86
2018 IS-03 41 41 10 8 0 0 0 82 8 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 46 30 16 4 1 1 2 78 5 95
2017 IS-03 39 37 16 2 2 2 2 80 4 56
2017 IS-04 63 6 19 13 0 0 0 69 13 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 49 33 14 2 2 0 0 82 4 94
2014 IS-02 70 10 10 10 0 0 0 80 10 10
2014 IS-03 52 31 13 2 2 0 0 83 4 46
2014 IS-04 48 35 17 0 0 0 0 83 0 23
2011 IS 42 31 12 6 5 2 1 76 11 137
2011 IS-02 43 21 7 7 21 0 0 64 29 14
2011 IS-03 43 32 11 4 6 3 1 78 10 72
2011 IS-04 36 32 14 14 0 4 0 70 15 28
2011 IS-05 58 17 25 0 0 0 0 75 0 12
2008 IS 36 36 15 7 5 1 1 72 13 166
2008 IS-02 38 43 10 10 0 0 0 81 10 21
2008 IS-03 32 36 15 8 6 1 1 70 14 99
2008 IS-04 44 30 15 4 7 0 0 74 11 27

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 25 6 8 2 0 0 84 11 85
2018 IS-03 55 27 8 10 0 0 0 82 10 49
2018 IS-04 61 28 0 0 11 0 0 89 11 18
2017 IS 51 32 8 4 1 1 2 86 6 94
2017 IS-03 51 35 4 5 2 0 4 89 8 55
2017 IS-04 63 25 6 6 0 0 0 88 6 16
2017 IS-05 20 50 30 0 0 0 0 70 0 10
2014 IS 53 31 11 3 0 1 1 86 3 94
2014 IS-02 50 30 0 10 0 10 0 89 11 10
2014 IS-03 48 32 13 4 0 0 2 82 4 46
2014 IS-04 70 22 9 0 0 0 0 91 0 23
2011 IS 47 30 10 5 4 4 0 80 9 137
2011 IS-02 50 21 14 0 14 0 0 71 14 14
2011 IS-03 47 29 8 6 4 6 0 81 10 72
2011 IS-04 46 32 7 11 0 4 0 81 11 28
2011 IS-05 67 8 25 0 0 0 0 75 0 12
2008 IS 46 28 14 5 5 2 0 75 10 166
2008 IS-02 48 29 14 5 5 0 0 76 10 21
2008 IS-03 45 26 16 4 5 3 0 74 9 99
2008 IS-04 48 37 4 7 4 0 0 85 11 27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 35 7 9 3 0 0 80 13 86
2018 IS-03 45 35 8 12 0 0 0 80 12 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 48 33 6 7 3 1 1 83 11 95
2017 IS-03 43 34 9 7 5 0 2 78 13 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 10 70 10 10 0 0 0 80 10 10
2014 IS 50 36 10 3 1 0 0 86 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 4 0 0 0 87 4 46
2014 IS-04 65 22 13 0 0 0 0 87 0 23
2011 IS 42 34 10 9 4 1 0 76 13 137
2011 IS-02 43 14 14 14 14 0 0 57 29 14
2011 IS-03 38 39 11 6 6 1 0 77 11 72
2011 IS-04 46 29 7 14 0 4 0 78 15 28
2011 IS-05 67 0 17 17 0 0 0 67 17 12
2008 IS 39 33 12 8 7 1 0 72 16 166
2008 IS-02 33 43 14 0 10 0 0 76 10 21
2008 IS-03 36 31 13 11 7 1 0 68 18 99
2008 IS-04 56 26 4 11 4 0 0 81 15 27

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 62 24 6 1 7 0 0 86 8 86
2018 IS-03 55 31 4 2 8 0 0 86 10 49
2018 IS-04 72 17 0 0 11 0 0 89 11 18
2017 IS 60 26 7 3 0 2 1 89 3 95
2017 IS-03 55 27 9 4 0 4 2 87 4 56
2017 IS-04 81 13 6 0 0 0 0 94 0 16
2017 IS-05 30 60 10 0 0 0 0 90 0 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 38 2 5 3 0 0 90 8 86
2018 IS-03 45 45 2 6 2 0 0 90 8 49
2018 IS-04 61 22 0 6 11 0 0 83 17 18
2017 IS 58 18 14 7 2 0 1 77 9 95
2017 IS-03 52 18 18 7 4 0 2 71 11 56
2017 IS-04 75 6 6 13 0 0 0 81 13 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 61 29 4 4 2 0 0 89 6 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 59 28 4 7 2 0 0 87 9 46
2014 IS-04 70 22 4 0 4 0 0 91 4 23
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 19 14 19 0 0 10 63 21 21
2017 IS 42 35 12 11 0 0 0 78 11 26
2014 IS 36 27 18 14 0 0 5 67 14 22
2014 IS-04 36 27 9 18 0 0 9 70 20 11

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 36 14 11 7 12 0 64 20 85
2018 IS-03 23 38 10 10 8 10 0 67 21 48
2018 IS-04 6 39 17 11 11 17 0 53 27 18
2017 IS 29 35 14 3 6 13 0 74 11 95
2017 IS-03 27 34 13 2 11 14 0 71 15 56
2017 IS-04 31 38 13 6 0 13 0 79 7 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 32 41 13 3 2 9 0 80 6 94
2014 IS-02 30 50 10 0 0 10 0 89 0 10
2014 IS-03 28 37 20 2 4 9 0 71 7 46
2014 IS-04 30 43 9 9 0 9 0 81 10 23
2011 IS 21 30 24 6 7 13 0 58 14 136
2011 IS-02 29 14 29 7 7 14 0 50 17 14
2011 IS-03 17 34 23 4 7 15 0 60 13 71
2011 IS-04 18 25 29 11 4 14 0 50 17 28
2011 IS-05 33 17 17 8 17 8 0 55 27 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 42 14 9 9 5 0 66 20 86
2018 IS-03 27 35 14 12 8 4 0 64 21 49
2018 IS-04 6 61 17 6 11 0 0 67 17 18
2017 IS 31 33 20 9 5 2 0 65 14 94
2017 IS-03 29 29 24 7 7 4 0 60 15 55
2017 IS-04 25 38 19 13 6 0 0 63 19 16
2017 IS-05 40 30 20 10 0 0 0 70 10 10
2014 IS 28 45 18 4 4 1 0 73 8 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 26 42 22 4 7 0 0 68 10 46
2014 IS-04 22 48 13 9 4 4 0 73 14 23
2011 IS 17 34 25 11 11 2 0 52 23 136
2011 IS-02 29 21 21 14 14 0 0 50 29 14
2011 IS-03 18 32 27 7 11 4 0 53 19 71
2011 IS-04 11 39 25 18 7 0 0 50 25 28
2011 IS-05 17 42 8 17 17 0 0 58 33 12
2008 IS 22 33 25 11 5 4 0 57 18 167
2008 IS-02 24 24 33 10 10 0 0 48 19 21
2008 IS-03 17 35 27 12 5 4 0 54 18 100
2008 IS-04 33 37 11 7 4 7 0 76 12 27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 33 17 21 6 9 0 51 29 86
2018 IS-03 18 33 16 20 6 6 0 54 28 49
2018 IS-04 6 22 28 17 11 17 0 33 33 18
2017 IS 22 35 17 12 9 5 0 60 22 95
2017 IS-03 21 34 16 14 11 4 0 57 26 56
2017 IS-04 19 31 25 6 6 13 0 57 14 16
2017 IS-05 40 30 10 20 0 0 0 70 20 10
2014 IS 22 39 21 8 3 5 0 65 12 94
2014 IS-02 30 30 20 0 0 20 0 75 0 10
2014 IS-03 20 39 22 10 4 4 0 62 15 46
2014 IS-04 13 39 30 9 4 4 0 55 14 23
2011 IS 7 35 22 19 8 9 0 46 30 137
2011 IS-02 7 43 14 14 14 7 0 54 31 14
2011 IS-03 8 31 24 15 10 13 0 44 29 72
2011 IS-04 0 36 25 21 7 11 0 40 32 28
2011 IS-05 8 50 8 33 0 0 0 58 33 12
2008 IS 14 32 22 19 6 8 0 49 27 167
2008 IS-02 19 43 10 19 10 0 0 62 29 21
2008 IS-03 8 31 25 19 5 12 0 44 27 100
2008 IS-04 22 33 15 26 4 0 0 56 30 27

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 31 16 17 14 3 0 51 33 86
2018 IS-03 20 24 16 18 18 2 0 46 38 49
2018 IS-04 11 33 11 28 11 6 0 47 41 18
2017 IS 22 37 15 14 11 1 0 60 25 95
2017 IS-03 21 37 16 9 14 2 0 60 24 56
2017 IS-04 25 31 6 25 13 0 0 56 38 16
2017 IS-05 10 40 30 20 0 0 0 50 20 10
2014 IS 18 44 14 18 4 2 0 63 23 94
2014 IS-02 10 50 30 10 0 0 0 60 10 10
2014 IS-03 22 42 13 15 4 4 0 66 20 46
2014 IS-04 13 48 9 26 4 0 0 61 30 23
2011 IS 10 40 17 20 10 2 0 51 31 137
2011 IS-02 14 29 36 14 7 0 0 43 21 14
2011 IS-03 13 38 14 22 13 1 0 51 35 72
2011 IS-04 0 57 7 18 11 7 0 62 31 28
2011 IS-05 8 33 33 25 0 0 0 42 25 12
2008 IS 16 43 17 17 5 2 0 60 23 167
2008 IS-02 19 48 19 10 5 0 0 67 14 21
2008 IS-03 13 41 17 21 7 1 0 55 28 100
2008 IS-04 22 52 11 4 4 7 0 80 8 27
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 52 11 8 1 1 0 80 10 84
2018 IS-03 31 41 14 10 2 2 0 73 13 49
2018 IS-04 18 65 6 12 0 0 0 82 12 17
2017 IS 35 43 15 4 2 1 0 79 6 95
2017 IS-03 25 54 11 5 4 2 0 80 9 56
2017 IS-04 44 38 19 0 0 0 0 81 0 16
2017 IS-05 40 20 40 0 0 0 0 60 0 10
2014 IS 38 42 14 5 1 0 0 80 6 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 44 37 11 8 0 0 0 81 8 46
2014 IS-04 39 43 17 0 0 0 0 83 0 23
2011 IS 20 44 16 16 3 1 0 64 19 137
2011 IS-02 14 43 21 21 0 0 0 57 21 14
2011 IS-03 25 35 15 17 6 3 0 61 23 72
2011 IS-04 4 68 11 18 0 0 0 71 18 28
2011 IS-05 25 33 25 17 0 0 0 58 17 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 39 8 14 2 1 0 74 17 83
2018 IS-03 37 39 4 15 2 2 0 78 18 46
2018 IS-04 17 44 17 17 6 0 0 61 22 18
2017 IS 36 39 10 8 1 6 0 80 10 95
2017 IS-03 37 34 13 9 2 5 0 75 11 56
2017 IS-04 25 50 6 6 0 13 0 86 7 16
2017 IS-05 40 50 0 10 0 0 0 90 10 10
2014 IS 34 49 6 4 3 2 1 86 8 94
2014 IS-02 30 30 0 0 10 20 10 86 14 10
2014 IS-03 31 56 7 2 4 0 0 87 7 46
2014 IS-04 39 48 9 4 0 0 0 87 4 23
2011 IS 29 47 11 7 3 1 1 78 10 137
2011 IS-02 29 50 14 0 7 0 0 79 7 14
2011 IS-03 31 46 10 7 4 1 1 79 11 72
2011 IS-04 32 50 7 7 0 4 0 85 7 28
2011 IS-05 25 33 25 17 0 0 0 58 17 12
2008 IS 31 37 17 8 1 4 1 73 10 166
2008 IS-02 29 29 24 10 0 10 0 63 11 21
2008 IS-03 30 38 16 11 1 3 1 71 13 100
2008 IS-04 41 44 11 0 0 4 0 88 0 27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 40 16 6 1 1 0 76 7 85
2018 IS-03 37 37 16 6 2 2 0 75 8 49
2018 IS-04 24 47 18 12 0 0 0 71 12 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 30 17 9 16 10 1 51 29 86
2018 IS-03 16 29 14 6 24 10 0 50 34 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 26 17 10 14 14 3 51 29 95
2017 IS-03 16 29 21 11 13 9 2 50 26 56
2017 IS-04 13 19 13 6 19 31 0 45 36 16
2017 IS-05 30 10 10 20 10 10 10 50 38 10
2014 IS 9 33 19 7 11 18 3 53 23 94
2014 IS-02 0 30 20 10 0 30 10 50 17 10
2014 IS-03 13 31 22 8 7 17 2 54 18 46
2014 IS-04 4 30 17 4 17 22 4 47 29 23
2011 IS 9 13 26 13 21 15 4 26 41 136
2011 IS-02 21 0 0 21 21 36 0 33 67 14
2011 IS-03 6 15 30 11 18 15 4 26 37 71
2011 IS-04 11 14 32 7 21 11 4 29 33 28
2011 IS-05 8 8 25 0 42 8 8 20 50 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 41 13 17 9 2 0 60 27 86
2018 IS-03 18 35 14 18 14 0 0 53 33 49
2018 IS-04 11 50 17 17 0 6 0 65 18 18
2017 IS 23 38 16 12 9 2 0 63 21 95
2017 IS-03 20 34 18 11 14 4 0 56 26 56
2017 IS-04 25 56 6 13 0 0 0 81 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 16 44 23 10 5 1 1 61 15 94
2014 IS-02 30 30 10 30 0 0 0 60 30 10
2014 IS-03 11 46 24 7 11 0 2 58 18 46
2014 IS-04 22 48 17 9 0 4 0 73 9 23
2011 IS 20 34 20 12 12 1 1 55 25 137
2011 IS-02 7 43 29 7 14 0 0 50 21 14
2011 IS-03 13 38 17 15 15 1 1 51 31 72
2011 IS-04 32 29 21 11 7 0 0 61 18 28
2011 IS-05 33 17 33 17 0 0 0 50 17 12
2008 IS 25 35 24 10 2 2 1 62 13 166
2008 IS-02 29 29 33 5 0 0 5 60 5 21
2008 IS-03 20 33 26 11 4 4 1 56 16 99
2008 IS-04 30 52 11 7 0 0 0 81 7 27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 12 23 22 24 14 3 1 37 40 86
2018 IS-03 14 16 22 24 18 4 0 32 45 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 29 17 17 17 2 1 47 35 94
2017 IS-03 13 23 23 18 18 4 2 38 38 56
2017 IS-04 19 31 13 19 19 0 0 50 38 16
2017 IS-05 20 20 10 20 30 0 0 40 50 10
2014 IS 10 32 18 29 10 0 2 42 39 94
2014 IS-02 20 30 10 30 10 0 0 50 40 10
2014 IS-03 9 24 19 33 13 0 2 34 47 46
2014 IS-04 9 43 22 13 9 0 4 55 23 23
2011 IS 7 25 20 19 27 1 1 33 47 137
2011 IS-02 7 21 21 21 29 0 0 29 50 14
2011 IS-03 3 18 24 19 32 1 3 22 54 72
2011 IS-04 14 36 14 21 14 0 0 50 36 28
2011 IS-05 0 42 8 17 33 0 0 42 50 12
2008 IS 10 34 17 21 15 2 1 45 38 166
2008 IS-02 15 35 25 20 5 0 0 50 25 20
2008 IS-03 7 34 13 23 19 3 1 43 44 100
2008 IS-04 11 30 22 26 7 0 4 42 35 27

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 47 16 10 2 5 0 70 13 86
2018 IS-03 20 49 12 12 2 4 0 72 15 49
2018 IS-04 6 50 28 6 6 6 0 59 12 18
2017 IS 21 39 10 17 5 6 1 66 24 94
2017 IS-03 20 39 9 18 7 7 0 63 27 56
2017 IS-04 19 44 6 13 6 13 0 71 21 16
2017 IS-05 30 20 30 20 0 0 0 50 20 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 37 13 2 1 6 0 83 4 86
2018 IS-03 37 39 14 2 2 6 0 80 4 49
2018 IS-04 28 50 17 0 0 6 0 82 0 18
2017 IS 38 43 9 3 1 4 1 86 4 95
2017 IS-03 32 45 9 5 2 5 2 83 8 56
2017 IS-04 44 44 6 0 0 6 0 93 0 16
2017 IS-05 50 40 10 0 0 0 0 90 0 10
2014 IS 55 27 10 2 2 3 0 86 4 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 61 21 9 2 4 2 0 84 7 46
2014 IS-04 57 26 9 0 0 9 0 90 0 23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 38 12 9 1 2 0 77 11 86
2018 IS-03 39 37 8 12 2 2 0 77 15 49
2018 IS-04 22 39 28 6 0 6 0 65 6 18
2017 IS 41 40 8 4 4 2 0 83 9 95
2017 IS-03 36 41 9 4 7 4 0 80 11 56
2017 IS-04 31 56 13 0 0 0 0 88 0 16
2017 IS-05 50 30 10 10 0 0 0 80 10 10
2014 IS 47 39 6 2 3 2 0 88 5 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 50 34 4 2 7 2 0 87 9 46
2014 IS-04 48 43 4 0 0 4 0 95 0 23
2011 IS 30 44 15 5 3 4 0 77 8 137
2011 IS-02 29 36 21 7 0 7 0 69 8 14
2011 IS-03 33 43 10 6 6 3 0 79 11 72
2011 IS-04 29 43 18 7 0 4 0 74 7 28
2011 IS-05 17 42 33 0 0 8 0 64 0 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 36 6 4 0 0 0 91 4 85
2018 IS-03 49 41 6 4 0 0 0 90 4 49
2018 IS-04 44 39 11 6 0 0 0 83 6 18
2017 IS 51 40 5 3 1 0 0 91 4 94
2017 IS-03 45 50 4 2 0 0 0 95 2 56
2017 IS-04 50 25 13 6 6 0 0 75 13 16
2014 IS 63 25 5 4 2 0 0 88 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 61 24 4 7 4 0 0 85 11 46
2014 IS-04 70 17 9 4 0 0 0 87 4 23
2011 IS 37 42 11 7 2 1 0 80 9 137
2011 IS-02 36 43 7 7 0 7 0 85 8 14
2011 IS-03 40 39 10 7 4 0 0 79 11 72
2011 IS-04 32 50 11 4 0 4 0 85 4 28
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2008 IS 40 40 14 4 2 0 0 80 6 167
2008 IS-02 48 33 14 5 0 0 0 81 5 21
2008 IS-03 36 43 15 4 2 0 0 79 6 100
2008 IS-04 56 37 7 0 0 0 0 93 0 27

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 40 14 7 1 0 0 77 8 84
2018 IS-03 33 38 17 13 0 0 0 71 13 48
2018 IS-04 50 33 11 0 6 0 0 83 6 18
2017 IS 44 36 12 4 3 0 0 80 7 95
2017 IS-03 36 45 9 7 4 0 0 80 11 56
2017 IS-04 44 38 13 0 6 0 0 81 6 16
2017 IS-05 40 30 30 0 0 0 0 70 0 10
2014 IS 45 40 12 2 1 0 0 85 3 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 13 2 2 0 0 83 4 46
2014 IS-04 52 39 4 4 0 0 0 91 4 23
2011 IS 36 37 15 9 2 0 0 74 11 137
2011 IS-02 36 29 21 14 0 0 0 64 14 14
2011 IS-03 35 39 14 8 4 0 0 74 13 72
2011 IS-04 36 43 11 11 0 0 0 79 11 28
2011 IS-05 42 42 8 8 0 0 0 83 8 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 40 13 8 1 0 0 77 10 84
2018 IS-03 31 45 12 12 0 0 0 76 12 49
2018 IS-04 47 35 6 6 6 0 0 82 12 17
2017 IS 40 39 15 6 0 0 0 79 6 95
2017 IS-03 30 48 13 9 0 0 0 79 9 56
2017 IS-04 56 25 19 0 0 0 0 81 0 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 45 39 11 3 1 0 0 84 4 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 10 4 2 0 0 83 7 46
2014 IS-04 57 30 9 4 0 0 0 87 4 23
2011 IS 35 38 17 7 3 0 0 73 10 136
2011 IS-02 29 43 21 7 0 0 0 71 7 14
2011 IS-03 34 37 14 10 6 0 0 70 15 71
2011 IS-04 32 50 11 7 0 0 0 82 7 28
2011 IS-05 50 25 25 0 0 0 0 75 0 12
2008 IS 34 41 14 9 1 1 0 76 10 164
2008 IS-02 57 19 10 10 5 0 0 76 14 21
2008 IS-03 28 43 19 7 1 2 0 73 8 97
2008 IS-04 44 52 0 4 0 0 0 96 4 27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 35 12 13 6 3 0 69 19 86
2018 IS-03 29 31 10 16 8 6 0 63 26 49
2018 IS-04 44 28 22 0 6 0 0 72 6 18
2017 IS 38 28 17 10 6 2 0 67 16 95
2017 IS-03 27 34 18 14 5 2 0 62 20 56
2017 IS-04 50 13 6 6 19 6 0 67 27 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 36 33 19 6 3 1 1 71 10 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 41 26 20 4 7 2 0 69 11 46
2014 IS-04 35 39 17 4 0 0 4 77 5 23
2011 IS 33 29 16 9 7 4 1 66 17 137
2011 IS-02 29 29 29 7 7 0 0 57 14 14
2011 IS-03 33 24 18 11 7 4 3 61 19 72
2011 IS-04 36 36 7 7 7 7 0 77 15 28
2011 IS-05 33 42 8 8 0 8 0 82 9 12
2008 IS 28 26 22 12 7 4 1 57 20 165
2008 IS-02 33 19 24 14 5 5 0 55 20 21
2008 IS-03 24 33 20 11 7 3 1 60 19 98
2008 IS-04 44 22 19 11 0 4 0 69 12 27
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 29 38 33 86
2018 IS-03 37 33 31 49
2018 IS-04 22 56 22 18
2017 IS 15 44 40 95
2017 IS-03 16 39 45 56
2017 IS-04 13 63 25 16
2017 IS-05 10 40 50 10
2014 IS 20 39 41 94
2014 IS-02 40 50 10 10
2014 IS-03 17 45 37 46
2014 IS-04 13 30 57 23
2011 IS 23 39 38 137
2011 IS-02 50 14 36 14
2011 IS-03 15 44 40 72
2011 IS-04 18 43 39 28
2011 IS-05 42 25 33 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 8 28 48 8 0 8 25
2018 IS-03 11 22 56 6 0 6 18
2017 IS 7 35 35 12 7 5 15
2014 IS 5 32 32 11 9999 21 19
2011 IS 19 25 38 9 9999 9 32
2011 IS-03 27 9 27 18 9999 18 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 7 93 86

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 21 22 5 2 29 4 56 11 85
2018 IS-03 18 16 22 6 4 29 4 52 15 49
2018 IS-04 6 24 35 0 0 35 0 45 0 17
2017 IS 23 20 15 9 1 27 5 63 15 95
2017 IS-03 25 16 20 5 2 29 4 61 11 56
2017 IS-04 19 13 13 19 0 31 6 50 30 16
2017 IS-05 10 40 10 20 0 20 0 63 25 10
2014 IS 18 16 17 7 2 32 7 56 16 94
2014 IS-02 30 10 20 10 0 30 0 57 14 10
2014 IS-03 15 17 17 4 2 37 6 58 12 46
2014 IS-04 13 13 13 13 4 35 9 46 31 23

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 40 12 7 2 8 0 77 10 85
2018 IS-03 35 31 10 10 4 10 0 73 16 49
2018 IS-04 18 53 18 0 0 12 0 80 0 17
2017 IS 34 39 11 3 2 10 0 81 6 94
2017 IS-03 34 41 11 2 4 9 0 82 6 56
2017 IS-04 27 27 13 13 0 20 0 67 17 15
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 33 37 18 2 0 7 2 78 2 94
2014 IS-02 30 30 30 0 0 10 0 67 0 10
2014 IS-03 37 35 20 0 0 7 2 79 0 46
2014 IS-04 26 43 9 4 0 13 4 84 5 23
2011 IS 39 40 13 1 4 3 0 81 5 135
2011 IS-02 36 43 7 0 0 14 0 92 0 14
2011 IS-03 43 33 15 1 6 1 0 77 7 72
2011 IS-04 41 41 7 4 4 4 0 85 8 27
2011 IS-05 27 64 9 0 0 0 0 91 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 19 20 2 1 34 5 62 6 86
2018 IS-03 22 16 16 4 2 35 4 63 10 49
2018 IS-04 6 22 33 0 0 33 6 45 0 18
2017 IS 18 26 20 2 0 30 3 67 3 95
2017 IS-03 18 29 16 4 0 34 0 70 5 56
2017 IS-04 13 25 25 0 0 31 6 60 0 16
2017 IS-05 20 20 40 0 0 20 0 50 0 10
2014 IS 15 23 19 1 0 39 2 65 2 94
2014 IS-02 20 30 20 0 0 30 0 71 0 10
2014 IS-03 17 22 13 0 0 46 2 75 0 46
2014 IS-04 4 22 26 0 0 43 4 50 0 23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 35 14 3 2 12 2 77 7 86
2018 IS-03 37 27 12 4 4 14 2 76 10 49
2018 IS-04 17 44 22 0 0 11 6 73 0 18
2017 IS 32 45 9 0 1 14 0 89 1 95
2017 IS-03 30 43 5 0 2 20 0 91 2 56
2017 IS-04 31 50 13 0 0 6 0 87 0 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 30 38 20 0 0 10 2 77 0 94
2014 IS-02 30 20 30 0 0 20 0 63 0 10
2014 IS-03 35 35 20 0 0 9 2 78 0 46
2014 IS-04 26 43 17 0 0 9 4 80 0 23
2011 IS 43 35 14 2 1 5 0 81 4 136
2011 IS-02 43 29 21 0 0 7 0 77 0 14
2011 IS-03 48 30 11 1 3 7 0 83 5 71
2011 IS-04 39 36 14 7 0 4 0 78 7 28
2011 IS-05 42 42 17 0 0 0 0 83 0 12
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 31 8 8 5 0 2 79 13 86
2018 IS-03 41 35 8 8 6 0 2 77 15 49
2018 IS-04 50 28 0 11 6 0 6 82 18 18
2017 IS 34 31 17 8 8 0 2 66 16 94
2017 IS-03 31 33 22 5 7 0 2 65 13 55
2017 IS-04 38 31 13 6 6 0 6 73 13 16
2017 IS-05 50 20 10 10 10 0 0 70 20 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 28 34 15 9 0 0 42 24 86
2018 IS-03 16 33 31 12 8 0 0 49 20 49
2018 IS-04 6 0 61 17 17 0 0 6 33 18
2017 IS 8 35 31 19 5 0 1 44 24 95
2017 IS-03 14 36 32 14 2 0 2 51 16 56
2017 IS-04 0 38 25 31 6 0 0 38 38 16
2017 IS-05 0 30 30 30 10 0 0 30 40 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 40 27 13 7 0 0 53 20 86
2018 IS-03 20 39 27 10 4 0 0 59 14 49
2018 IS-04 0 22 44 17 17 0 0 22 33 18
2017 IS 16 33 29 18 2 0 1 50 20 94
2017 IS-03 22 38 24 13 2 0 2 61 15 55
2017 IS-04 6 25 44 19 6 0 0 31 25 16
2017 IS-05 0 40 50 10 0 0 0 40 10 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 27 30 14 10 2 0 44 25 86
2018 IS-03 24 20 27 20 8 0 0 45 29 49
2018 IS-04 6 17 44 6 22 6 0 24 29 18
2017 IS 13 27 29 24 7 0 1 40 31 95
2017 IS-03 11 27 32 21 7 0 2 38 29 56
2017 IS-04 6 31 31 19 13 0 0 38 31 16
2017 IS-05 10 40 0 50 0 0 0 50 50 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 27 8 6 2 0 7 83 9 86
2018 IS-03 55 29 4 2 2 0 8 91 4 49
2018 IS-04 39 28 11 17 6 0 0 67 22 18
2017 IS 40 27 13 8 1 0 11 75 10 95
2017 IS-03 48 21 7 7 2 0 14 81 10 56
2017 IS-04 25 44 25 0 0 0 6 73 0 16
2017 IS-05 30 20 30 10 0 0 10 56 11 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 26 26 9 7 0 0 58 16 85
2018 IS-03 40 23 21 6 10 0 0 63 17 48
2018 IS-04 17 33 28 17 6 0 0 50 22 18
2017 IS 22 41 26 5 3 0 2 65 8 95
2017 IS-03 27 37 25 5 2 0 4 67 7 56
2017 IS-04 31 31 25 6 6 0 0 63 13 16
2017 IS-05 10 60 30 0 0 0 0 70 0 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 37 22 9 6 0 0 63 15 86
2018 IS-03 22 35 24 14 4 0 0 57 18 49
2018 IS-04 22 50 11 6 11 0 0 72 17 18
2017 IS 26 38 19 12 3 1 1 65 15 94
2017 IS-03 25 38 15 13 5 2 2 66 19 55
2017 IS-04 44 19 19 19 0 0 0 63 19 16
2017 IS-05 10 40 40 10 0 0 0 50 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 31 32 6 8 0 0 54 14 85
2018 IS-03 21 33 33 4 8 0 0 54 13 48
2018 IS-04 22 33 22 11 11 0 0 56 22 18
2017 IS 20 42 22 12 3 0 0 62 16 95
2017 IS-03 20 45 20 13 4 0 0 64 16 56
2017 IS-04 25 44 13 19 0 0 0 69 19 16
2017 IS-05 0 70 30 0 0 0 0 70 0 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 34 19 8 3 1 1 69 12 86
2018 IS-03 29 29 22 14 4 0 2 58 19 49
2018 IS-04 44 39 17 0 0 0 0 83 0 18
2017 IS 35 38 15 3 7 0 1 74 11 95
2017 IS-03 32 34 20 4 9 0 2 67 13 56
2017 IS-04 50 25 13 6 6 0 0 75 13 16
2017 IS-05 10 90 0 0 0 0 0 100 0 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 42 16 9 1 0 2 72 11 85
2018 IS-03 17 48 15 15 2 0 4 67 17 48
2018 IS-04 39 50 11 0 0 0 0 89 0 18
2017 IS 36 35 14 11 4 0 1 71 15 95
2017 IS-03 34 36 14 13 2 0 2 71 15 56
2017 IS-04 44 31 19 0 6 0 0 75 6 16
2017 IS-05 30 50 0 0 20 0 0 80 20 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 22 19 7 5 0 1 69 12 85
2018 IS-03 39 22 24 6 6 0 2 63 13 49
2018 IS-04 50 22 6 17 6 0 0 72 22 18
2017 IS 45 29 16 3 6 0 1 74 10 95
2017 IS-03 37 38 14 2 7 0 2 76 9 56
2017 IS-04 50 13 19 13 6 0 0 63 19 16
2017 IS-05 60 30 0 0 10 0 0 90 10 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 74 12 5 2 1 0 6 91 4 86
2018 IS-03 69 12 6 4 2 0 6 87 7 49
2018 IS-04 78 11 0 0 0 0 11 100 0 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 74 13 6 2 0 0 5 91 2 86
2018 IS-03 69 12 8 4 0 0 6 87 4 49
2018 IS-04 72 17 6 0 0 0 6 94 0 18
2017 IS 81 13 1 1 1 0 3 97 2 95
2017 IS-03 77 14 0 2 2 0 5 96 4 56
2017 IS-04 81 19 0 0 0 0 0 100 0 16
2017 IS-05 90 10 0 0 0 0 0 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 58 29 10 2 1 0 0 87 4 84
2018 IS-03 47 36 11 4 2 0 0 83 6 47
2018 IS-04 61 28 11 0 0 0 0 89 0 18
2017 IS 63 25 6 2 2 0 1 89 4 94
2017 IS-03 51 31 11 2 4 0 2 83 6 55
2017 IS-04 81 19 0 0 0 0 0 100 0 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 17 14 2 6 1 0 77 8 84
2018 IS-03 53 21 15 4 4 2 0 76 9 47
2018 IS-04 67 0 22 0 11 0 0 67 11 18
2017 IS 66 18 10 4 1 0 1 85 5 95
2017 IS-03 59 23 9 5 2 0 2 84 7 56
2017 IS-04 75 13 13 0 0 0 0 88 0 16
2017 IS-05 70 20 10 0 0 0 0 90 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 11 7 2 1 0 31 84 5 83
2018 IS-03 46 7 7 0 0 0 41 89 0 46
2018 IS-04 50 11 6 6 6 0 22 79 14 18
2017 IS 57 10 5 3 0 0 24 89 4 95
2017 IS-03 59 4 2 2 0 0 34 95 3 56
2017 IS-04 69 13 6 6 0 0 6 87 7 16
2017 IS-05 40 40 10 0 0 0 10 89 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 71 13 8 0 0 0 7 91 0 84
2018 IS-03 60 19 11 0 0 0 11 88 0 47
2018 IS-04 83 0 11 0 0 0 6 88 0 18
2017 IS 71 14 8 1 0 0 6 90 1 95
2017 IS-03 61 18 11 2 0 0 9 86 2 56
2017 IS-04 100 0 0 0 0 0 0 100 0 16
2017 IS-05 80 10 0 0 0 0 10 100 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 76 11 1 2 5 0 5 91 8 84
2018 IS-03 66 15 2 4 6 0 6 86 11 47
2018 IS-04 94 0 0 0 0 0 6 100 0 18
2017 IS 67 19 4 3 5 1 0 87 9 95
2017 IS-03 61 20 5 5 7 2 0 82 13 56
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 27 19 5 1 0 2 74 6 84
2018 IS-03 43 23 26 4 0 0 4 69 4 47
2018 IS-04 44 33 6 11 6 0 0 78 17 18
2017 IS 56 23 15 4 0 2 0 80 4 95
2017 IS-03 54 18 18 7 0 4 0 74 7 56
2017 IS-04 69 31 0 0 0 0 0 100 0 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 41 34 15 1 0 0 50 16 86
2018 IS-03 12 43 31 12 2 0 0 55 14 49
2018 IS-04 0 22 50 28 0 0 0 22 28 18
2017 IS 5 35 44 15 1 0 0 40 16 95
2017 IS-03 7 37 43 11 2 0 0 45 13 56
2017 IS-04 0 38 38 25 0 0 0 38 25 16
2017 IS-05 10 10 70 10 0 0 0 20 10 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 14 40 28 9 0 0 37 23 86
2018 IS-03 10 10 41 29 10 0 0 39 20 49
2018 IS-04 17 17 39 28 0 0 0 28 33 18
2017 IS 3 14 48 25 8 1 0 34 18 95
2017 IS-03 4 9 48 29 11 0 0 39 13 56
2017 IS-04 6 19 44 19 13 0 0 31 25 16
2017 IS-05 0 10 50 30 0 10 0 33 11 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 50 12 10 2 2 0 75 13 86
2018 IS-03 27 49 10 8 4 2 0 77 13 49
2018 IS-04 28 44 11 11 0 6 0 76 12 18
2017 IS 18 53 16 9 2 2 0 72 12 95
2017 IS-03 21 46 18 9 4 2 0 69 13 56
2017 IS-04 19 56 13 6 0 6 0 80 7 16
2017 IS-05 10 80 10 0 0 0 0 90 0 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 45 14 12 6 2 0 68 18 86
2018 IS-03 27 43 6 12 8 4 0 72 21 49
2018 IS-04 17 28 33 17 6 0 0 44 22 18
2017 IS 22 45 15 14 2 2 0 69 16 95
2017 IS-03 20 43 20 11 4 4 0 65 15 56
2017 IS-04 31 38 6 25 0 0 0 69 25 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 19 8 7 1 5 0 63 37 86
2018 IS-03 53 20 12 4 2 8 0 58 42 49
2018 IS-04 61 22 0 17 0 0 0 61 39 18
2017 IS 52 22 12 6 2 4 2 55 45 95
2017 IS-03 50 18 16 5 4 5 2 54 46 56
2017 IS-04 63 19 6 13 0 0 0 63 38 16
2017 IS-05 60 20 10 0 0 10 0 67 33 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 20 30
2018 IS-03 21 19
2017 IS 13 38
2017 IS-03 17 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 40 30
2018 IS-03 47 19
2017 IS 26 38
2017 IS-03 35 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 17 30
2018 IS-03 16 19
2017 IS 8 38
2017 IS-03 9 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 40 30
2018 IS-03 32 19
2017 IS 52 38
2017 IS-03 48 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 0 30
2018 IS-03 0 19
2017 IS 0 38
2017 IS-03 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 23 30
2018 IS-03 16 19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 20 30
2018 IS-03 16 19
2017 IS 37 38
2017 IS-03 39 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 3 62 17 3 0 14 29
2018 IS-03 6 56 17 6 0 17 18
2017 IS 8 61 18 8 3 3 39
2017 IS-03 8 42 29 13 4 4 24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 69 31 29
2018 IS-03 61 39 18

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 38 14 17 14 0 7 52 33 29
2018 IS-03 0 44 17 22 11 0 6 47 35 18
2017 IS 13 26 5 23 8 3 23 52 41 40
2017 IS-03 8 17 8 33 8 4 21 33 56 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 17 10 14 24 3 21 36 50 29
2018 IS-03 6 22 11 17 28 0 17 33 53 18
2017 IS 5 13 13 16 20 0 33 27 55 40
2017 IS-03 4 4 8 21 29 0 33 13 75 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 9 5 9 7 0 7 78 18 86
2018 IS-03 61 8 6 12 8 0 4 72 21 49
2018 IS-04 67 11 6 6 0 0 11 88 6 18
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