2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 59 7 5 0 0 0 88 5 81
2018 FI-01 35 50 10 5 0 0 0 85 5 20
2018 FI-02 18 71 0 11 0 0 0 89 11 28
2018 FI-03 27 64 9 0 0 0 0 91 0 22
2018 FI-04 45 36 18 0 0 0 0 82 0 11
2017 FI 37 40 14 10 0 0 0 77 10 81
2017 FI-01 29 29 19 24 0 0 0 57 24 21
2017 FI-02 37 43 17 3 0 0 0 80 3 30
2017 FI-03 37 42 11 11 0 0 0 79 11 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11
2014 FI 36 46 5 7 5 0 0 82 12 91
2014 FI-01 41 36 5 14 5 0 0 77 18 22
2014 FI-02 29 49 6 6 11 0 0 77 17 35
2014 FI-03 38 50 8 4 0 0 0 88 4 24
2011 FI 42 46 1 8 3 0 0 88 10 78
2011 FI-02 29 52 3 13 3 0 0 81 16 31
2011 FI-03 50 50 0 0 0 0 0 100 0 22
2008 FI 32 48 7 8 4 0 0 80 13 71
2008 FI-01 38 33 13 8 8 0 0 71 17 24
2008 FI-02 26 52 4 17 0 0 0 78 17 23
2008 FI-03 30 60 5 0 5 0 0 90 5 20

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 59 9 1 1 0 0 89 2 81
2018 FI-01 35 50 10 0 5 0 0 85 5 20
2018 FI-02 29 61 11 0 0 0 0 89 0 28
2018 FI-03 23 68 9 0 0 0 0 91 0 22
2018 FI-04 36 55 0 9 0 0 0 91 9 11
2017 FI 40 47 11 2 0 0 0 86 2 81
2017 FI-01 33 38 24 5 0 0 0 71 5 21
2017 FI-02 40 47 10 3 0 0 0 87 3 30
2017 FI-03 26 68 5 0 0 0 0 95 0 19
2017 FI-04 73 27 0 0 0 0 0 100 0 11
2014 FI 40 39 14 5 1 0 0 79 7 92
2014 FI-01 41 45 5 9 0 0 0 86 9 22
2014 FI-02 25 33 33 6 3 0 0 58 8 36
2014 FI-03 50 46 0 4 0 0 0 96 4 24
2011 FI 47 40 10 3 0 0 0 87 3 77
2011 FI-02 39 35 19 6 0 0 0 74 6 31
2011 FI-03 52 43 5 0 0 0 0 95 0 21
2008 FI 58 31 8 3 0 0 0 89 3 71
2008 FI-01 67 29 4 0 0 0 0 96 0 24
2008 FI-02 43 39 13 4 0 0 0 83 4 23
2008 FI-03 60 25 10 5 0 0 0 85 5 20

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 44 14 3 0 0 0 84 3 80
2018 FI-01 40 35 20 5 0 0 0 75 5 20
2018 FI-02 36 43 18 4 0 0 0 79 4 28
2018 FI-03 33 57 10 0 0 0 0 90 0 21
2018 FI-04 64 36 0 0 0 0 0 100 0 11
2017 FI 51 38 7 4 0 0 0 89 4 81
2017 FI-01 57 24 14 5 0 0 0 81 5 21
2017 FI-02 40 47 7 7 0 0 0 87 7 30
2017 FI-03 37 58 5 0 0 0 0 95 0 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11
2014 FI 49 37 9 2 2 1 0 87 4 92
2014 FI-01 50 27 9 9 5 0 0 77 14 22
2014 FI-02 28 50 17 0 3 3 0 80 3 36
2014 FI-03 67 33 0 0 0 0 0 100 0 24
2011 FI 52 38 4 6 0 0 0 90 6 77
2011 FI-02 42 42 10 6 0 0 0 84 6 31
2011 FI-03 73 27 0 0 0 0 0 100 0 22
2008 FI 46 44 7 0 3 0 0 90 3 71
2008 FI-01 58 38 4 0 0 0 0 96 0 24
2008 FI-02 17 65 13 0 4 0 0 83 4 23
2008 FI-03 65 25 5 0 5 0 0 90 5 20

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 53 38 5 2 1 0 0 91 4 81
2018 FI-01 65 25 5 5 0 0 0 90 5 20
2018 FI-02 46 46 4 0 4 0 0 93 4 28
2018 FI-03 41 45 9 5 0 0 0 86 5 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 43 44 6 4 2 0 0 88 6 81
2017 FI-01 33 48 5 10 5 0 0 81 14 21
2017 FI-02 47 43 10 0 0 0 0 90 0 30
2017 FI-03 47 42 5 5 0 0 0 89 5 19
2017 FI-04 45 45 0 0 9 0 0 91 9 11
2014 FI 41 38 11 7 3 0 0 79 10 92
2014 FI-01 41 41 14 5 0 0 0 82 5 22
2014 FI-02 33 39 8 11 8 0 0 72 19 36
2014 FI-03 50 38 8 4 0 0 0 88 4 24
2011 FI 52 35 5 6 1 0 0 87 8 77
2011 FI-02 50 30 10 10 0 0 0 80 10 30
2011 FI-03 45 45 5 5 0 0 0 91 5 22

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 53 15 1 1 0 0 83 2 81
2018 FI-01 40 30 25 0 5 0 0 70 5 20
2018 FI-02 25 61 14 0 0 0 0 86 0 28
2018 FI-03 27 55 14 5 0 0 0 82 5 22
2018 FI-04 27 73 0 0 0 0 0 100 0 11
2017 FI 31 53 10 4 1 1 0 85 5 81
2017 FI-01 24 38 24 5 5 5 0 65 10 21
2017 FI-02 23 63 10 3 0 0 0 87 3 30
2017 FI-03 32 63 0 5 0 0 0 95 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11
2014 FI 27 48 17 7 1 0 0 75 8 92
2014 FI-01 27 50 14 9 0 0 0 77 9 22
2014 FI-02 17 44 25 11 3 0 0 61 14 36
2014 FI-03 33 50 17 0 0 0 0 83 0 24
2011 FI 32 47 15 5 0 0 0 79 5 78
2011 FI-02 26 45 16 13 0 0 0 71 13 31
2011 FI-03 45 45 9 0 0 0 0 91 0 22
2008 FI 39 42 14 4 0 0 0 82 4 71
2008 FI-01 54 38 8 0 0 0 0 92 0 24
2008 FI-02 26 48 22 4 0 0 0 74 4 23
2008 FI-03 35 45 10 10 0 0 0 80 10 20

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 37 36 20 6 0 1 0 74 6 81
2018 FI-01 55 20 20 5 0 0 0 75 5 20
2018 FI-02 32 36 21 7 0 4 0 70 7 28
2018 FI-03 27 45 23 5 0 0 0 73 5 22
2018 FI-04 36 45 9 9 0 0 0 82 9 11
2017 FI 40 36 14 6 4 0 1 76 10 81
2017 FI-01 33 19 29 10 5 0 5 55 15 21
2017 FI-02 40 40 10 7 3 0 0 80 10 30
2017 FI-03 47 42 11 0 0 0 0 89 0 19
2017 FI-04 36 45 0 9 9 0 0 82 18 11
2014 FI 33 35 17 11 4 0 0 67 15 92
2014 FI-01 23 27 36 9 5 0 0 50 14 22
2014 FI-02 25 33 17 17 8 0 0 58 25 36
2014 FI-03 38 50 4 8 0 0 0 88 8 24
2011 FI 38 31 19 10 1 0 0 69 12 78
2011 FI-02 26 32 23 19 0 0 0 58 19 31
2011 FI-03 50 32 14 5 0 0 0 82 5 22

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 32 49 15 2 1 0 0 81 4 81
2018 FI-01 40 45 15 0 0 0 0 85 0 20
2018 FI-02 36 50 11 4 0 0 0 86 4 28
2018 FI-03 23 50 18 5 5 0 0 73 9 22
2018 FI-04 27 55 18 0 0 0 0 82 0 11
2017 FI 40 44 10 6 0 0 0 84 6 81
2017 FI-01 24 52 14 10 0 0 0 76 10 21
2017 FI-02 50 37 7 7 0 0 0 87 7 30
2017 FI-03 26 53 16 5 0 0 0 79 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 54 38 7 0 0 0 0 93 0 81
2018 FI-01 50 45 5 0 0 0 0 95 0 20
2018 FI-02 57 36 7 0 0 0 0 93 0 28
2018 FI-03 50 36 14 0 0 0 0 86 0 22
2018 FI-04 64 36 0 0 0 0 0 100 0 11
2017 FI 47 42 7 2 1 0 0 89 4 81
2017 FI-01 33 43 14 5 5 0 0 76 10 21
2017 FI-02 50 43 7 0 0 0 0 93 0 30
2017 FI-03 42 53 0 5 0 0 0 95 5 19
2017 FI-04 73 18 9 0 0 0 0 91 0 11
2014 FI 43 43 8 5 1 0 0 86 7 91
2014 FI-01 27 55 5 9 5 0 0 82 14 22
2014 FI-02 33 44 14 8 0 0 0 78 8 36
2014 FI-03 54 42 4 0 0 0 0 96 0 24
2011 FI 51 36 8 4 0 0 1 88 4 78
2011 FI-02 39 35 16 6 0 0 3 77 7 31
2011 FI-03 82 14 0 5 0 0 0 95 5 22
2008 FI 56 35 6 3 0 0 0 92 3 71
2008 FI-01 63 38 0 0 0 0 0 100 0 24
2008 FI-02 48 39 4 9 0 0 0 87 9 23
2008 FI-03 55 30 15 0 0 0 0 85 0 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 41 40 17 2 0 0 0 80 2 81
2018 FI-01 40 45 15 0 0 0 0 85 0 20
2018 FI-02 43 32 21 4 0 0 0 75 4 28
2018 FI-03 32 45 18 5 0 0 0 77 5 22
2018 FI-04 55 36 9 0 0 0 0 91 0 11
2017 FI 42 43 11 2 1 0 0 85 4 81
2017 FI-01 33 33 24 10 0 0 0 67 10 21
2017 FI-02 50 37 10 0 3 0 0 87 3 30
2017 FI-03 32 63 5 0 0 0 0 95 0 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 43 43 10 4 0 0 0 86 4 81
2018 FI-01 50 30 15 5 0 0 0 80 5 20
2018 FI-02 43 43 11 4 0 0 0 86 4 28
2018 FI-03 32 55 9 5 0 0 0 86 5 22
2018 FI-04 55 45 0 0 0 0 0 100 0 11
2017 FI 46 43 11 0 0 0 0 89 0 81
2017 FI-01 48 33 19 0 0 0 0 81 0 21
2017 FI-02 40 43 17 0 0 0 0 83 0 30
2017 FI-03 37 63 0 0 0 0 0 100 0 19
2017 FI-04 73 27 0 0 0 0 0 100 0 11
2014 FI 50 36 10 4 0 0 0 86 4 92
2014 FI-01 59 27 5 9 0 0 0 86 9 22
2014 FI-02 36 39 19 6 0 0 0 75 6 36
2014 FI-03 58 38 4 0 0 0 0 96 0 24
2011 FI 47 44 6 3 0 0 0 91 3 77
2011 FI-02 45 39 10 6 0 0 0 84 6 31
2011 FI-03 59 41 0 0 0 0 0 100 0 22

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 51 30 16 3 0 0 0 81 3 80
2018 FI-01 50 30 20 0 0 0 0 80 0 20
2018 FI-02 43 32 18 7 0 0 0 75 7 28
2018 FI-03 50 32 18 0 0 0 0 82 0 22
2018 FI-04 80 20 0 0 0 0 0 100 0 10
2017 FI 41 43 9 6 1 0 0 84 7 81
2017 FI-01 29 43 19 5 5 0 0 71 10 21
2017 FI-02 40 43 7 10 0 0 0 83 10 30
2017 FI-03 53 42 5 0 0 0 0 95 0 19
2017 FI-04 45 45 0 9 0 0 0 91 9 11
2014 FI 37 35 15 8 5 0 0 72 13 92
2014 FI-01 32 27 18 14 9 0 0 59 23 22
2014 FI-02 25 42 17 8 8 0 0 67 17 36
2014 FI-03 50 33 13 4 0 0 0 83 4 24
2011 FI 40 40 12 8 1 0 0 79 9 78
2011 FI-02 29 48 10 10 3 0 0 77 13 31
2011 FI-03 59 32 9 0 0 0 0 91 0 22

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 65 25 6 4 0 0 0 90 4 81
2018 FI-01 75 15 10 0 0 0 0 90 0 20
2018 FI-02 54 29 11 7 0 0 0 82 7 28
2018 FI-03 64 32 0 5 0 0 0 95 5 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 58 25 12 4 1 0 0 83 5 81
2017 FI-01 48 24 19 5 5 0 0 71 10 21
2017 FI-02 53 27 17 3 0 0 0 80 3 30
2017 FI-03 58 37 5 0 0 0 0 95 0 19
2017 FI-04 91 0 0 9 0 0 0 91 9 11
2014 FI 45 38 10 5 2 0 0 83 8 92
2014 FI-01 46 36 5 14 0 0 0 82 14 22
2014 FI-02 22 50 19 3 6 0 0 72 8 36
2014 FI-03 67 25 4 4 0 0 0 92 4 24

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 48 40 12 0 0 0 0 88 0 81
2018 FI-01 60 20 20 0 0 0 0 80 0 20
2018 FI-02 46 43 11 0 0 0 0 89 0 28
2018 FI-03 32 55 14 0 0 0 0 86 0 22
2018 FI-04 64 36 0 0 0 0 0 100 0 11
2017 FI 53 33 12 0 1 0 0 86 1 81
2017 FI-01 48 29 19 0 5 0 0 76 5 21
2017 FI-02 47 43 10 0 0 0 0 90 0 30
2017 FI-03 58 32 11 0 0 0 0 89 0 19
2017 FI-04 73 18 9 0 0 0 0 91 0 11
2014 FI 36 39 11 10 1 1 2 78 11 92
2014 FI-01 32 36 14 18 0 0 0 68 18 22
2014 FI-02 25 39 14 14 3 3 3 68 18 36
2014 FI-03 46 42 8 0 0 0 4 91 0 24
2011 FI 47 41 4 6 0 1 0 90 6 78
2011 FI-02 35 48 6 10 0 0 0 84 10 31
2011 FI-03 59 41 0 0 0 0 0 100 0 22

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 41 49 7 1 1 0 0 90 2 81
2018 FI-01 65 20 10 0 5 0 0 85 5 20
2018 FI-02 39 50 11 0 0 0 0 89 0 28
2018 FI-03 23 68 5 5 0 0 0 91 5 22
2018 FI-04 36 64 0 0 0 0 0 100 0 11
2017 FI 47 44 6 2 0 0 0 91 2 81
2017 FI-01 43 43 5 10 0 0 0 86 10 21
2017 FI-02 43 47 10 0 0 0 0 90 0 30
2017 FI-03 37 58 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 35 46 11 8 1 0 0 80 9 92
2014 FI-01 41 45 0 14 0 0 0 86 14 22
2014 FI-02 19 47 19 11 3 0 0 67 14 36
2014 FI-03 42 46 13 0 0 0 0 88 0 24
2011 FI 38 50 8 4 0 0 0 88 4 78
2011 FI-02 32 52 10 6 0 0 0 84 6 31
2011 FI-03 55 41 5 0 0 0 0 95 0 22
2008 FI 48 39 8 4 0 0 0 87 4 71
2008 FI-01 71 29 0 0 0 0 0 100 0 24
2008 FI-02 30 52 9 9 0 0 0 83 9 23
2008 FI-03 35 40 20 5 0 0 0 75 5 20

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 43 18 3 0 0 0 80 3 80
2018 FI-01 58 26 16 0 0 0 0 84 0 19
2018 FI-02 43 43 14 0 0 0 0 86 0 28
2018 FI-03 27 59 14 0 0 0 0 86 0 22
2018 FI-04 9 36 36 18 0 0 0 45 18 11
2017 FI 42 43 9 4 1 1 0 86 5 81
2017 FI-01 43 48 5 0 0 5 0 95 0 21
2017 FI-02 63 33 0 3 0 0 0 97 3 30
2017 FI-03 32 47 16 5 0 0 0 79 5 19
2017 FI-04 0 55 27 9 9 0 0 55 18 11
2014 FI 37 41 16 1 4 0 0 78 5 92
2014 FI-01 32 54 14 0 0 0 0 86 0 22
2014 FI-02 53 25 17 0 6 0 0 78 6 36
2014 FI-03 25 50 21 4 0 0 0 75 4 24
2011 FI 36 40 18 5 1 0 0 76 6 78
2011 FI-02 42 42 6 6 3 0 0 84 10 31
2011 FI-03 27 50 14 9 0 0 0 77 9 22
2008 FI 24 49 24 3 0 0 0 73 3 71
2008 FI-01 29 54 17 0 0 0 0 83 0 24
2008 FI-02 26 43 26 4 0 0 0 70 4 23
2008 FI-03 20 50 25 5 0 0 0 70 5 20

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 17 40 32 6 0 0 38 22 81
2018 FI-01 15 10 45 25 5 0 0 30 25 20
2018 FI-02 4 11 39 43 4 0 0 46 14 28
2018 FI-03 0 18 41 32 9 0 0 41 18 22
2018 FI-04 0 45 27 18 9 0 0 27 45 11
2017 FI 0 16 35 27 15 1 6 45 17 81
2017 FI-01 0 10 29 33 14 5 10 56 11 21
2017 FI-02 0 7 30 27 27 0 10 59 7 30
2017 FI-03 0 32 47 16 5 0 0 21 32 19
2017 FI-04 0 27 36 36 0 0 0 36 27 11
2014 FI 5 21 39 26 7 0 2 33 27 92
2014 FI-01 18 14 18 27 14 0 9 45 35 22
2014 FI-02 3 19 42 31 6 0 0 36 22 36
2014 FI-03 0 21 54 21 4 0 0 25 21 24
2011 FI 6 17 44 22 9 1 1 32 24 78
2011 FI-02 10 16 45 19 6 0 3 27 27 31
2011 FI-03 0 18 45 23 9 5 0 33 19 22
2008 FI 4 25 45 21 1 1 1 23 30 71
2008 FI-01 4 17 46 25 0 4 4 27 23 24
2008 FI-02 0 22 48 26 4 0 0 30 22 23
2008 FI-03 10 35 40 15 0 0 0 15 45 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 9 29 38 21 3 1 61 9 80
2018 FI-01 0 0 25 35 30 5 5 72 0 20
2018 FI-02 0 4 32 36 25 4 0 63 4 28
2018 FI-03 0 14 32 45 9 0 0 55 14 22
2018 FI-04 0 30 20 30 20 0 0 50 30 10
2017 FI 1 2 35 32 22 2 5 59 4 81
2017 FI-01 0 5 19 29 33 10 5 72 6 21
2017 FI-02 3 0 47 17 23 0 10 44 4 30
2017 FI-03 0 5 26 58 11 0 0 68 5 19
2017 FI-04 0 0 45 36 18 0 0 55 0 11
2014 FI 3 16 24 32 20 1 3 54 21 91
2014 FI-01 5 9 23 27 27 0 9 60 15 22
2014 FI-02 6 26 11 40 14 3 0 56 32 35
2014 FI-03 0 17 29 33 21 0 0 54 17 24
2011 FI 4 10 35 28 18 4 1 49 15 78
2011 FI-02 3 19 26 26 19 3 3 48 24 31
2011 FI-03 0 0 45 32 23 0 0 55 0 22
2008 FI 3 8 35 39 13 1 0 53 11 71
2008 FI-01 0 0 38 42 17 4 0 61 0 24
2008 FI-02 4 9 35 39 13 0 0 52 13 23
2008 FI-03 5 20 30 35 10 0 0 45 25 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 3 13 40 34 11 0 0 45 15 80
2018 FI-01 5 5 55 25 10 0 0 35 10 20
2018 FI-02 0 11 36 46 7 0 0 54 11 28
2018 FI-03 0 19 38 24 19 0 0 43 19 21
2018 FI-04 9 18 27 36 9 0 0 45 27 11
2017 FI 1 16 33 31 9 1 9 44 19 81
2017 FI-01 0 5 29 43 10 5 10 61 6 21
2017 FI-02 0 17 30 30 13 0 10 48 19 30
2017 FI-03 5 26 32 26 5 0 5 33 33 19
2017 FI-04 0 18 55 18 0 0 9 20 20 11
2014 FI 10 22 33 26 4 2 3 32 33 92
2014 FI-01 14 27 32 9 9 0 9 20 45 22
2014 FI-02 11 19 28 33 0 6 3 36 33 36
2014 FI-03 4 21 42 29 4 0 0 33 25 24
2011 FI 10 19 37 21 10 3 0 32 30 78
2011 FI-02 16 32 26 16 6 3 0 23 50 31
2011 FI-03 0 5 59 18 18 0 0 36 5 22
2008 FI 7 27 42 18 4 1 0 23 34 71
2008 FI-01 4 21 38 25 8 4 0 35 26 24
2008 FI-02 9 22 39 26 4 0 0 30 30 23
2008 FI-03 5 40 55 0 0 0 0 0 45 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 9 36 41 14 0 0 55 9 80
2018 FI-01 0 5 25 40 30 0 0 70 5 20
2018 FI-02 0 4 33 52 11 0 0 63 4 27
2018 FI-03 0 18 36 36 9 0 0 45 18 22
2018 FI-04 0 9 64 27 0 0 0 27 9 11
2017 FI 1 10 36 28 15 2 7 48 12 81
2017 FI-01 0 5 33 19 24 10 10 53 6 21
2017 FI-02 0 7 43 23 13 0 13 42 8 30
2017 FI-03 0 16 26 42 16 0 0 58 16 19
2017 FI-04 9 18 36 36 0 0 0 36 27 11
2014 FI 9 10 38 36 5 0 2 42 19 92
2014 FI-01 14 5 32 32 9 0 9 45 20 22
2014 FI-02 11 11 39 36 3 0 0 39 22 36
2014 FI-03 4 13 33 46 4 0 0 50 17 24
2011 FI 9 14 33 29 12 3 0 42 24 78
2011 FI-02 13 16 23 35 10 3 0 47 30 31
2011 FI-03 0 18 50 23 9 0 0 32 18 22
2008 FI 1 14 41 30 13 1 0 43 16 71
2008 FI-01 0 13 21 46 17 4 0 65 13 24
2008 FI-02 4 17 26 35 17 0 0 52 22 23
2008 FI-03 0 10 80 5 5 0 0 10 10 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 12 28 40 15 0 0 54 17 81
2018 FI-01 0 0 25 45 30 0 0 75 0 20
2018 FI-02 4 14 21 54 7 0 0 61 18 28
2018 FI-03 14 18 32 23 14 0 0 36 32 22
2018 FI-04 0 18 45 27 9 0 0 36 18 11
2017 FI 2 11 30 32 19 1 5 54 14 81
2017 FI-01 0 5 29 24 33 5 5 63 5 21
2017 FI-02 3 13 20 40 13 0 10 59 19 30
2017 FI-03 0 16 32 37 16 0 0 53 16 19
2017 FI-04 9 9 55 18 9 0 0 27 18 11
2014 FI 7 16 29 29 14 1 3 45 24 92
2014 FI-01 9 14 18 32 18 0 9 55 25 22
2014 FI-02 8 17 31 31 11 3 0 43 26 36
2014 FI-03 0 17 33 33 13 0 4 48 17 24
2011 FI 8 21 26 24 13 5 4 41 31 78
2011 FI-02 10 19 29 19 16 6 0 38 31 31
2011 FI-03 0 18 36 32 9 0 5 43 19 22
2008 FI 0 20 37 34 8 0 1 43 20 71
2008 FI-01 0 8 33 42 13 0 4 57 9 24
2008 FI-02 0 17 30 43 9 0 0 52 17 23
2008 FI-03 0 35 40 20 5 0 0 25 35 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 4 5 41 32 14 5 0 48 9 81
2018 FI-01 5 0 35 20 30 10 0 56 6 20
2018 FI-02 0 4 43 39 11 4 0 52 4 28
2018 FI-03 9 14 45 23 5 5 0 29 24 22
2018 FI-04 0 0 36 55 9 0 0 64 0 11
2017 FI 4 10 30 27 20 4 6 52 15 81
2017 FI-01 5 5 19 33 19 10 10 65 12 21
2017 FI-02 7 10 33 20 17 3 10 42 19 30
2017 FI-03 0 21 21 32 26 0 0 58 21 19
2017 FI-04 0 0 55 27 18 0 0 45 0 11
2014 FI 5 7 31 35 17 2 2 55 13 92
2014 FI-01 9 9 27 27 18 0 9 50 20 22
2014 FI-02 6 3 36 39 11 6 0 53 9 36
2014 FI-03 4 13 33 33 17 0 0 50 17 24
2011 FI 5 17 35 24 15 3 1 41 23 78
2011 FI-02 6 16 42 26 6 3 0 33 23 31
2011 FI-03 0 18 36 23 23 0 0 45 18 22
2008 FI 13 20 35 21 8 1 1 30 33 71
2008 FI-01 4 13 33 29 13 4 4 45 18 24
2008 FI-02 9 17 39 22 13 0 0 35 26 23
2008 FI-03 25 30 30 15 0 0 0 15 55 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 3 20 38 28 13 0 0 40 23 80
2018 FI-01 5 0 45 35 15 0 0 50 5 20
2018 FI-02 0 30 30 26 15 0 0 41 30 27
2018 FI-03 0 23 50 18 9 0 0 27 23 22
2018 FI-04 9 27 18 36 9 0 0 45 36 11
2017 FI 0 16 42 30 7 2 2 39 17 81
2017 FI-01 0 10 43 24 14 10 0 42 11 21
2017 FI-02 0 20 43 23 7 0 7 32 21 30
2017 FI-03 0 21 32 47 0 0 0 47 21 19
2017 FI-04 0 9 55 27 9 0 0 36 9 11
2014 FI 11 18 30 33 4 1 2 38 30 92
2014 FI-01 18 14 36 14 9 0 9 25 35 22
2014 FI-02 11 22 22 42 0 3 0 43 34 36
2014 FI-03 4 25 29 38 4 0 0 42 29 24
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 40 7 1 1 10 7 88 3 81
2018 FI-01 35 45 5 0 0 5 10 94 0 20
2018 FI-02 25 43 11 0 0 11 11 86 0 28
2018 FI-03 27 41 9 5 5 14 0 79 11 22
2018 FI-04 64 18 0 0 0 9 9 100 0 11
2017 FI 41 33 7 1 2 9 6 87 4 81
2017 FI-01 38 24 14 0 5 5 14 76 6 21
2017 FI-02 37 33 10 0 3 13 3 84 4 30
2017 FI-03 37 47 0 0 0 11 5 100 0 19
2017 FI-04 64 27 0 9 0 0 0 91 9 11
2014 FI 50 25 5 2 1 10 7 90 4 92
2014 FI-01 50 18 9 0 0 9 14 88 0 22
2014 FI-02 36 31 6 6 3 17 3 83 10 36
2014 FI-03 63 25 0 0 0 4 8 100 0 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 58 30 6 4 0 0 3 90 4 80
2018 FI-01 68 32 0 0 0 0 0 100 0 19
2018 FI-02 50 25 14 7 0 0 4 78 7 28
2018 FI-03 41 45 5 5 0 0 5 90 5 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 59 25 7 5 2 0 1 85 8 81
2017 FI-01 57 14 19 0 10 0 0 71 10 21
2017 FI-02 57 23 7 10 0 0 3 83 10 30
2017 FI-03 63 37 0 0 0 0 0 100 0 19
2017 FI-04 64 27 0 9 0 0 0 91 9 11
2014 FI 69 21 2 5 1 2 0 91 7 92
2014 FI-01 77 14 0 9 0 0 0 91 9 22
2014 FI-02 50 31 3 8 3 6 0 85 12 36
2014 FI-03 83 17 0 0 0 0 0 100 0 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 28 19 4 0 15 4 73 5 81
2018 FI-01 35 30 20 5 0 10 0 72 6 20
2018 FI-02 25 14 29 4 0 25 4 55 5 28
2018 FI-03 32 36 14 0 0 14 5 83 0 22
2018 FI-04 36 45 0 9 0 0 9 90 10 11
2017 FI 26 26 12 9 1 25 1 70 13 81
2017 FI-01 38 10 19 0 0 33 0 71 0 21
2017 FI-02 20 27 7 7 3 37 0 74 16 30
2017 FI-03 16 37 21 11 0 11 5 63 13 19
2017 FI-04 36 36 0 27 0 0 0 73 27 11
2014 FI 22 35 10 3 5 17 8 75 12 92
2014 FI-01 28 5 18 0 9 32 9 54 15 22
2014 FI-02 11 31 11 8 8 25 6 60 24 36
2014 FI-03 21 63 4 0 0 0 13 95 0 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 69 24 5 0 1 0 1 94 1 80
2018 FI-01 70 25 5 0 0 0 0 95 0 20
2018 FI-02 71 21 7 0 0 0 0 93 0 28
2018 FI-03 55 32 5 0 5 0 5 90 5 22
2018 FI-04 90 10 0 0 0 0 0 100 0 10
2017 FI 58 37 2 1 0 1 0 96 1 81
2017 FI-01 67 24 5 5 0 0 0 90 5 21
2017 FI-02 60 33 3 0 0 3 0 97 0 30
2017 FI-03 58 42 0 0 0 0 0 100 0 19
2017 FI-04 36 64 0 0 0 0 0 100 0 11
2014 FI 66 25 5 3 0 0 0 91 3 92
2014 FI-01 82 14 5 0 0 0 0 95 0 22
2014 FI-02 50 31 11 8 0 0 0 81 8 36
2014 FI-03 79 21 0 0 0 0 0 100 0 24

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 62 26 10 1 0 1 0 89 1 81
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 54 29 11 4 0 4 0 85 4 28
2018 FI-03 45 36 18 0 0 0 0 82 0 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 42 41 11 5 1 0 0 83 6 81
2018 FI-01 60 20 20 0 0 0 0 80 0 20
2018 FI-02 39 46 7 7 0 0 0 86 7 28
2018 FI-03 23 50 14 9 5 0 0 73 14 22
2018 FI-04 55 45 0 0 0 0 0 100 0 11
2017 FI 54 31 9 1 4 0 1 86 5 81
2017 FI-01 57 19 10 5 5 0 5 80 10 21
2017 FI-02 53 37 7 0 3 0 0 90 3 30
2017 FI-03 53 37 11 0 0 0 0 89 0 19
2017 FI-04 55 27 9 0 9 0 0 82 9 11
2014 FI 47 37 10 5 1 0 0 84 7 92
2014 FI-01 50 27 18 5 0 0 0 77 5 22
2014 FI-02 36 39 11 11 3 0 0 75 14 36
2014 FI-03 50 46 4 0 0 0 0 96 0 24
2011 FI 45 35 12 5 1 1 1 82 7 78
2011 FI-02 29 39 19 13 0 0 0 68 13 31
2011 FI-03 59 32 0 0 5 0 5 95 5 22
2008 FI 27 42 23 6 3 0 0 69 8 71
2008 FI-01 33 42 17 4 4 0 0 75 8 24
2008 FI-02 17 48 26 9 0 0 0 65 9 23
2008 FI-03 30 35 25 5 5 0 0 65 10 20

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 58 27 11 2 1 0 0 85 4 81
2018 FI-01 80 10 10 0 0 0 0 90 0 20
2018 FI-02 43 39 14 4 0 0 0 82 4 28
2018 FI-03 41 36 14 5 5 0 0 77 9 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 62 27 7 0 2 1 0 90 3 81
2017 FI-01 62 24 5 0 5 5 0 90 5 21
2017 FI-02 60 33 3 0 3 0 0 93 3 30
2017 FI-03 63 21 16 0 0 0 0 84 0 19
2017 FI-04 64 27 9 0 0 0 0 91 0 11
2014 FI 59 30 4 4 1 1 0 90 5 92
2014 FI-01 64 27 9 0 0 0 0 91 0 22
2014 FI-02 47 36 0 11 3 3 0 86 14 36
2014 FI-03 63 33 4 0 0 0 0 96 0 24
2011 FI 53 32 10 1 0 3 1 88 1 78
2011 FI-02 32 45 16 0 0 6 0 83 0 31
2011 FI-03 59 32 0 5 0 0 5 95 5 22
2008 FI 38 46 8 3 1 1 1 87 4 71
2008 FI-01 42 38 13 8 0 0 0 79 8 24
2008 FI-02 30 61 4 0 0 4 0 95 0 23
2008 FI-03 40 40 10 0 5 0 5 84 5 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 60 25 13 3 0 0 0 85 3 80
2018 FI-01 90 5 5 0 0 0 0 95 0 20
2018 FI-02 43 36 21 0 0 0 0 79 0 28
2018 FI-03 38 43 10 10 0 0 0 81 10 21
2018 FI-04 91 0 9 0 0 0 0 91 0 11
2017 FI 60 25 7 6 1 0 0 85 7 81
2017 FI-01 52 19 19 5 5 0 0 71 10 21
2017 FI-02 57 33 3 7 0 0 0 90 7 30
2017 FI-03 63 26 5 5 0 0 0 89 5 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 57 29 7 5 2 0 0 86 8 92
2014 FI-01 68 27 5 0 0 0 0 95 0 22
2014 FI-02 42 31 11 11 6 0 0 72 17 36
2014 FI-03 63 29 4 4 0 0 0 92 4 24
2011 FI 46 38 12 3 0 1 0 86 3 78
2011 FI-02 29 45 19 3 0 3 0 77 3 31
2011 FI-03 64 27 5 5 0 0 0 91 5 22
2008 FI 33 44 11 9 1 0 1 78 10 70
2008 FI-01 39 35 9 17 0 0 0 74 17 23
2008 FI-02 26 52 13 9 0 0 0 78 9 23
2008 FI-03 25 50 15 0 5 0 5 79 5 20

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 62 27 7 2 1 0 0 89 4 81
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 54 29 14 4 0 0 0 82 4 28
2018 FI-03 36 50 5 5 5 0 0 86 9 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 64 21 6 4 4 1 0 86 8 81
2017 FI-01 48 24 14 5 5 5 0 75 10 21
2017 FI-02 70 20 3 3 3 0 0 90 7 30
2017 FI-03 74 21 0 5 0 0 0 95 5 19
2017 FI-04 64 18 9 0 9 0 0 82 9 11

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 59 23 10 6 1 0 0 83 7 81
2018 FI-01 80 5 15 0 0 0 0 85 0 20
2018 FI-02 50 32 11 7 0 0 0 82 7 28
2018 FI-03 41 32 9 14 5 0 0 73 18 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 57 28 7 4 4 0 0 85 7 81
2017 FI-01 52 19 19 5 5 0 0 71 10 21
2017 FI-02 60 30 3 3 3 0 0 90 7 30
2017 FI-03 58 37 0 5 0 0 0 95 5 19
2017 FI-04 55 27 9 0 9 0 0 82 9 11
2014 FI 60 26 8 3 3 0 0 86 7 92
2014 FI-01 68 18 9 5 0 0 0 86 5 22
2014 FI-02 42 39 8 3 8 0 0 81 11 36
2014 FI-03 79 13 4 4 0 0 0 92 4 24
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 36 11 0 0 3 3 88 0 36
2018 FI-03 37 42 16 0 0 5 0 83 0 19
2018 FI-04 70 30 0 0 0 0 0 100 0 10
2017 FI 39 33 6 6 0 3 12 86 7 33
2017 FI-03 35 29 6 6 0 6 18 85 8 17
2017 FI-04 36 45 9 9 0 0 0 82 9 11
2014 FI 46 32 5 5 2 2 7 86 8 41
2014 FI-03 43 35 0 4 0 4 13 95 5 23

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 54 35 5 2 1 2 0 91 4 81
2018 FI-01 75 20 5 0 0 0 0 95 0 20
2018 FI-02 43 36 11 4 0 7 0 85 4 28
2018 FI-03 55 41 0 0 5 0 0 95 5 22
2018 FI-04 45 45 0 9 0 0 0 91 9 11
2017 FI 53 30 9 2 1 5 0 87 4 81
2017 FI-01 62 19 14 0 0 5 0 85 0 21
2017 FI-02 40 33 10 3 3 10 0 81 7 30
2017 FI-03 58 32 5 5 0 0 0 89 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11
2014 FI 49 26 12 7 1 3 2 79 8 92
2014 FI-01 54 28 9 9 0 0 0 82 9 22
2014 FI-02 33 31 11 11 3 8 3 72 16 36
2014 FI-03 58 17 21 0 0 0 4 78 0 24
2011 FI 44 29 18 5 0 4 0 76 5 78
2011 FI-02 32 29 19 10 0 10 0 68 11 31
2011 FI-03 55 27 18 0 0 0 0 82 0 22

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 52 35 8 3 1 1 0 88 4 79
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 37 44 11 4 0 4 0 85 4 27
2018 FI-03 41 45 9 0 5 0 0 86 5 22
2018 FI-04 60 30 0 10 0 0 0 90 10 10
2017 FI 58 27 9 2 1 2 0 87 4 81
2017 FI-01 62 19 14 0 0 5 0 85 0 21
2017 FI-02 53 23 10 7 3 3 0 79 10 30
2017 FI-03 53 42 5 0 0 0 0 95 0 19
2017 FI-04 73 27 0 0 0 0 0 100 0 11
2014 FI 47 32 11 5 4 1 0 79 10 92
2014 FI-01 45 37 5 5 9 0 0 82 14 22
2014 FI-02 39 28 14 11 6 3 0 69 17 36
2014 FI-03 46 38 17 0 0 0 0 83 0 24
2011 FI 38 38 19 4 0 1 0 76 4 77
2011 FI-02 23 40 30 7 0 0 0 63 7 30
2011 FI-03 50 41 9 0 0 0 0 91 0 22
2008 FI 30 44 15 6 4 1 0 74 10 71
2008 FI-01 35 35 26 4 0 0 0 70 4 23
2008 FI-02 29 50 4 4 8 4 0 83 13 24
2008 FI-03 25 40 20 10 5 0 0 65 15 20

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 36 16 7 1 5 0 74 9 81
2018 FI-01 65 20 15 0 0 0 0 85 0 20
2018 FI-02 25 32 18 11 0 14 0 67 13 28
2018 FI-03 23 55 14 5 5 0 0 77 9 22
2018 FI-04 27 36 18 18 0 0 0 64 18 11
2017 FI 39 38 16 3 1 4 0 79 4 80
2017 FI-01 38 33 24 0 0 5 0 75 0 21
2017 FI-02 41 34 10 3 3 7 0 81 7 29
2017 FI-03 32 42 26 0 0 0 0 74 0 19
2017 FI-04 45 45 0 9 0 0 0 91 9 11
2014 FI 35 32 16 10 4 2 1 69 15 92
2014 FI-01 36 37 9 14 5 0 0 73 18 22
2014 FI-02 25 22 22 14 8 6 3 52 24 36
2014 FI-03 33 42 21 4 0 0 0 75 4 24
2011 FI 26 44 18 5 1 5 0 74 7 77
2011 FI-02 19 39 29 3 3 6 0 62 7 31
2011 FI-03 36 50 5 5 0 5 0 90 5 22
2008 FI 14 56 17 6 6 3 0 71 11 72
2008 FI-01 13 54 25 0 4 4 0 70 4 24
2008 FI-02 21 46 17 4 8 4 0 70 13 24
2008 FI-03 10 60 10 15 5 0 0 70 20 20

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 41 14 6 1 5 0 78 8 80
2018 FI-01 65 25 10 0 0 0 0 90 0 20
2018 FI-02 15 44 15 11 0 15 0 70 13 27
2018 FI-03 27 50 14 5 5 0 0 77 9 22
2018 FI-04 27 45 18 9 0 0 0 73 9 11
2017 FI 35 37 14 11 0 4 0 74 12 81
2017 FI-01 38 38 5 14 0 5 0 80 15 21
2017 FI-02 27 40 17 10 0 7 0 71 11 30
2017 FI-03 32 37 21 11 0 0 0 68 11 19
2017 FI-04 55 27 9 9 0 0 0 82 9 11
2014 FI 27 35 20 11 5 2 0 63 17 92
2014 FI-01 27 41 23 5 5 0 0 68 9 22
2014 FI-02 19 25 25 17 8 6 0 47 26 36
2014 FI-03 25 42 17 13 4 0 0 67 17 24
2011 FI 26 39 18 12 3 3 0 67 15 77
2011 FI-02 19 32 16 19 6 6 0 55 28 31
2011 FI-03 32 50 9 9 0 0 0 82 9 22
2008 FI 17 36 22 18 7 0 0 53 25 72
2008 FI-01 25 42 8 21 4 0 0 67 25 24
2008 FI-02 13 33 33 13 8 0 0 46 21 24
2008 FI-03 10 30 25 25 10 0 0 40 35 20
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 34 11 10 0 1 0 78 10 80
2018 FI-01 60 35 5 0 0 0 0 95 0 20
2018 FI-02 39 32 18 7 0 4 0 74 7 28
2018 FI-03 38 43 10 10 0 0 0 81 10 21
2018 FI-04 36 18 9 36 0 0 0 55 36 11
2017 FI 54 38 2 5 0 0 0 93 5 81
2017 FI-01 62 38 0 0 0 0 0 100 0 21
2017 FI-02 43 50 3 3 0 0 0 93 3 30
2017 FI-03 47 37 5 11 0 0 0 84 11 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 53 35 11 1 0 0 0 88 1 92
2014 FI-01 55 32 14 0 0 0 0 86 0 22
2014 FI-02 50 39 8 3 0 0 0 89 3 36
2014 FI-03 50 33 17 0 0 0 0 83 0 24
2011 FI 42 40 12 3 0 4 0 85 3 77
2011 FI-02 45 32 10 6 0 6 0 83 7 31
2011 FI-03 36 55 9 0 0 0 0 91 0 22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 35 19 4 2 2 0 75 6 81
2018 FI-01 35 30 20 10 0 5 0 68 11 20
2018 FI-02 32 36 29 4 0 0 0 68 4 28
2018 FI-03 32 45 9 0 9 5 0 81 10 22
2018 FI-04 73 18 9 0 0 0 0 91 0 11
2017 FI 44 37 12 2 0 4 0 85 3 81
2017 FI-01 43 33 14 5 0 5 0 80 5 21
2017 FI-02 47 30 13 3 0 7 0 82 4 30
2017 FI-03 37 47 16 0 0 0 0 84 0 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11
2014 FI 40 39 13 3 2 1 1 81 6 92
2014 FI-01 36 32 18 9 0 5 0 72 9 22
2014 FI-02 33 42 14 3 6 0 3 77 9 36
2014 FI-03 58 33 8 0 0 0 0 92 0 24
2011 FI 31 47 9 9 1 3 0 80 11 78
2011 FI-02 29 48 10 13 0 0 0 77 13 31
2011 FI-03 36 55 5 5 0 0 0 91 5 22
2008 FI 19 43 11 15 6 6 0 66 22 72
2008 FI-01 25 33 8 21 8 4 0 61 30 24
2008 FI-02 4 54 8 21 8 4 0 61 30 24
2008 FI-03 30 35 20 5 0 10 0 72 6 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 49 38 12 0 0 0 0 88 0 81
2018 FI-01 50 45 5 0 0 0 0 95 0 20
2018 FI-02 39 39 21 0 0 0 0 79 0 28
2018 FI-03 50 41 9 0 0 0 0 91 0 22
2018 FI-04 73 18 9 0 0 0 0 91 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 28 20 9 3 14 3 63 13 80
2018 FI-01 37 32 21 0 0 11 0 76 0 19
2018 FI-02 18 18 29 7 4 21 4 48 14 28
2018 FI-03 9 50 14 14 0 14 0 68 16 22
2018 FI-04 55 0 9 18 9 0 9 60 30 11
2017 FI 26 21 17 11 7 12 5 57 22 81
2017 FI-01 33 19 19 14 10 5 0 55 25 21
2017 FI-02 30 13 17 10 3 23 3 59 18 30
2017 FI-03 16 32 21 11 11 5 5 53 24 19
2017 FI-04 18 27 9 9 9 9 18 63 25 11
2014 FI 14 22 22 16 7 14 5 45 28 92
2014 FI-01 14 19 23 23 5 14 5 39 33 22
2014 FI-02 22 22 17 17 8 14 0 52 29 36
2014 FI-03 4 25 33 8 8 21 0 37 21 24
2011 FI 14 26 18 8 6 23 5 55 20 78
2011 FI-02 10 26 32 6 3 23 0 46 13 31
2011 FI-03 18 23 14 5 5 27 9 64 14 22

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 51 36 10 2 1 0 0 86 4 81
2018 FI-01 60 40 0 0 0 0 0 100 0 20
2018 FI-02 36 39 18 7 0 0 0 75 7 28
2018 FI-03 36 45 14 0 5 0 0 82 5 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 54 30 11 4 1 0 0 84 5 81
2017 FI-01 52 24 24 0 0 0 0 76 0 21
2017 FI-02 53 27 10 10 0 0 0 80 10 30
2017 FI-03 42 47 5 0 5 0 0 89 5 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 54 26 9 8 2 0 1 81 10 92
2014 FI-01 50 37 9 5 0 0 0 86 5 22
2014 FI-02 44 22 8 17 6 0 3 69 23 36
2014 FI-03 58 29 13 0 0 0 0 88 0 24
2011 FI 56 33 6 1 0 3 0 92 1 78
2011 FI-02 52 32 10 3 0 3 0 87 3 31
2011 FI-03 59 32 9 0 0 0 0 91 0 22
2008 FI 41 41 11 4 3 0 0 82 7 71
2008 FI-01 50 29 17 4 0 0 0 79 4 24
2008 FI-02 26 52 13 4 4 0 0 78 9 23
2008 FI-03 45 40 5 5 5 0 0 85 10 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 51 33 7 2 6 0 0 84 9 81
2018 FI-01 60 20 10 5 5 0 0 80 10 20
2018 FI-02 29 50 11 4 7 0 0 79 11 28
2018 FI-03 55 32 5 0 9 0 0 86 9 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 52 19 6 14 9 1 0 71 23 81
2017 FI-01 48 19 5 24 0 5 0 70 25 21
2017 FI-02 53 10 7 10 20 0 0 63 30 30
2017 FI-03 37 37 11 11 5 0 0 74 16 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 30 22 12 17 16 2 0 53 34 92
2014 FI-01 18 23 14 23 18 5 0 43 43 22
2014 FI-02 22 22 14 17 25 0 0 44 42 36
2014 FI-03 42 21 13 17 8 0 0 63 25 24
2011 FI 27 34 16 14 6 3 0 63 21 77
2011 FI-02 10 32 29 26 3 0 0 42 29 31
2011 FI-03 29 48 5 14 5 0 0 76 19 21
2008 FI 30 36 17 13 4 0 0 66 17 70
2008 FI-01 43 13 30 9 4 0 0 57 13 23
2008 FI-02 17 61 9 13 0 0 0 78 13 23
2008 FI-03 25 30 15 20 10 0 0 55 30 20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 48 40 11 0 0 1 0 89 0 81
2018 FI-01 60 30 10 0 0 0 0 90 0 20
2018 FI-02 32 46 21 0 0 0 0 79 0 28
2018 FI-03 36 55 5 0 0 5 0 95 0 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 47 36 11 1 1 4 0 86 3 81
2017 FI-01 38 29 19 0 5 10 0 74 5 21
2017 FI-02 47 37 13 0 0 3 0 86 0 30
2017 FI-03 32 58 5 5 0 0 0 89 5 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 61 29 6 1 0 3 0 92 1 80
2018 FI-01 60 30 5 0 0 5 0 95 0 20
2018 FI-02 54 29 11 4 0 4 0 85 4 28
2018 FI-03 59 36 5 0 0 0 0 95 0 22
2018 FI-04 90 10 0 0 0 0 0 100 0 10
2017 FI 59 31 7 1 1 0 0 90 2 81
2017 FI-01 57 29 10 5 0 0 0 86 5 21
2017 FI-02 60 27 10 0 3 0 0 87 3 30
2017 FI-03 47 47 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 60 31 8 0 0 2 0 92 0 92
2014 FI-01 63 32 5 0 0 0 0 95 0 22
2014 FI-02 50 39 8 0 0 3 0 91 0 36
2014 FI-03 58 29 8 0 0 4 0 91 0 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 63 28 6 1 0 1 0 93 1 81
2018 FI-01 70 25 5 0 0 0 0 95 0 20
2018 FI-02 57 25 11 4 0 4 0 85 4 28
2018 FI-03 59 36 5 0 0 0 0 95 0 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 57 30 11 2 0 0 0 86 2 81
2017 FI-01 62 19 19 0 0 0 0 81 0 21
2017 FI-02 53 27 13 7 0 0 0 80 7 30
2017 FI-03 42 53 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 59 25 9 3 2 2 0 86 6 92
2014 FI-01 59 32 5 0 5 0 0 91 5 22
2014 FI-02 47 22 14 8 3 6 0 74 12 36
2014 FI-03 63 33 4 0 0 0 0 96 0 24
2011 FI 53 34 10 0 0 3 0 89 0 77
2011 FI-02 39 39 19 0 0 3 0 80 0 31
2011 FI-03 73 27 0 0 0 0 0 100 0 22

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 76 19 5 0 0 0 0 95 0 80
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 68 21 11 0 0 0 0 89 0 28
2018 FI-03 71 29 0 0 0 0 0 100 0 21
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 72 21 5 2 0 0 0 93 2 81
2017 FI-01 71 14 14 0 0 0 0 86 0 21
2017 FI-02 67 23 3 7 0 0 0 90 7 30
2017 FI-03 68 32 0 0 0 0 0 100 0 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11
2014 FI 61 32 3 3 0 1 0 93 3 92
2014 FI-01 54 41 5 0 0 0 0 95 0 22
2014 FI-02 50 33 6 8 0 3 0 86 9 36
2014 FI-03 75 25 0 0 0 0 0 100 0 24
2011 FI 54 39 4 3 0 0 0 93 3 76
2011 FI-02 33 60 7 0 0 0 0 93 0 30
2011 FI-03 82 18 0 0 0 0 0 100 0 22
2008 FI 42 43 10 4 1 0 0 85 6 72
2008 FI-01 38 42 13 8 0 0 0 79 8 24
2008 FI-02 46 42 8 0 4 0 0 88 4 24
2008 FI-03 35 50 10 5 0 0 0 85 5 20

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 67 28 4 1 0 0 0 95 1 81
2018 FI-01 70 25 5 0 0 0 0 95 0 20
2018 FI-02 46 46 7 0 0 0 0 93 0 28
2018 FI-03 73 23 0 5 0 0 0 95 5 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 67 21 6 5 0 1 0 89 5 81
2017 FI-01 62 19 10 5 0 5 0 85 5 21
2017 FI-02 63 20 10 7 0 0 0 83 7 30
2017 FI-03 63 32 0 5 0 0 0 95 5 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11
2014 FI 52 34 4 5 3 1 0 87 9 92
2014 FI-01 54 37 5 5 0 0 0 91 5 22
2014 FI-02 42 31 6 11 8 3 0 74 20 36
2014 FI-03 54 42 4 0 0 0 0 96 0 24
2011 FI 56 31 10 3 0 0 0 87 3 78
2011 FI-02 39 42 19 0 0 0 0 81 0 31
2011 FI-03 82 18 0 0 0 0 0 100 0 22

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 65 31 2 1 0 0 0 96 1 81
2018 FI-01 75 25 0 0 0 0 0 100 0 20
2018 FI-02 43 50 7 0 0 0 0 93 0 28
2018 FI-03 68 27 0 5 0 0 0 95 5 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 62 25 11 2 0 0 0 86 2 81
2017 FI-01 57 29 14 0 0 0 0 86 0 21
2017 FI-02 57 20 17 7 0 0 0 77 7 30
2017 FI-03 63 32 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 51 34 5 8 1 1 0 86 9 92
2014 FI-01 55 36 5 5 0 0 0 91 5 22
2014 FI-02 39 31 8 17 3 3 0 71 20 36
2014 FI-03 54 42 4 0 0 0 0 96 0 24
2011 FI 55 35 9 1 0 0 0 90 1 77
2011 FI-02 35 48 16 0 0 0 0 84 0 31
2011 FI-03 81 19 0 0 0 0 0 100 0 21
2008 FI 42 44 8 4 1 0 0 86 6 72
2008 FI-01 50 46 0 4 0 0 0 96 4 24
2008 FI-02 38 50 8 4 0 0 0 88 4 24
2008 FI-03 30 45 15 5 5 0 0 75 10 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 56 27 17 0 0 0 0 83 0 81
2018 FI-01 65 25 10 0 0 0 0 90 0 20
2018 FI-02 32 36 32 0 0 0 0 68 0 28
2018 FI-03 55 32 14 0 0 0 0 86 0 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 51 26 12 7 2 1 0 78 10 81
2017 FI-01 48 19 14 5 10 5 0 70 15 21
2017 FI-02 40 27 17 17 0 0 0 67 17 30
2017 FI-03 53 37 11 0 0 0 0 89 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 42 26 16 4 10 1 0 69 14 92
2014 FI-01 45 19 23 5 9 0 0 64 14 22
2014 FI-02 33 31 11 6 19 0 0 64 25 36
2014 FI-03 42 29 21 4 0 4 0 74 4 24
2011 FI 49 19 22 6 0 4 0 71 7 78
2011 FI-02 32 32 23 10 0 3 0 67 10 31
2011 FI-03 73 9 18 0 0 0 0 82 0 22
2008 FI 33 33 15 10 3 4 1 71 13 72
2008 FI-01 38 38 17 8 0 0 0 75 8 24
2008 FI-02 38 38 8 4 4 8 0 82 9 24
2008 FI-03 20 30 15 20 5 5 5 56 28 20
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 26 42 32 81
2018 FI-01 15 55 30 20
2018 FI-02 29 21 50 28
2018 FI-03 23 50 27 22
2018 FI-04 45 55 0 11
2017 FI 17 43 40 81
2017 FI-01 14 33 52 21
2017 FI-02 17 37 47 30
2017 FI-03 21 68 11 19
2017 FI-04 18 36 45 11
2014 FI 27 37 36 92
2014 FI-01 23 36 41 22
2014 FI-02 31 22 47 36
2014 FI-03 25 50 25 24
2011 FI 35 45 21 78
2011 FI-02 45 29 26 31
2011 FI-03 18 68 14 22

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 0 85 10 0 0 5 20
2017 FI 0 36 57 0 0 7 14
2014 FI 4 52 28 4 9999 12 25
2014 FI-02 0 45 36 9 9999 9 11
2011 FI 4 59 37 0 9999 0 27
2011 FI-02 0 43 57 0 9999 0 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 21 10 1 0 30 4 83 2 81
2018 FI-01 45 20 15 0 0 15 5 81 0 20
2018 FI-02 18 25 14 0 0 39 4 75 0 28
2018 FI-03 36 18 5 5 0 32 5 86 7 22
2018 FI-04 55 18 0 0 0 27 0 100 0 11
2017 FI 32 15 9 1 0 33 10 83 2 81
2017 FI-01 33 10 5 0 0 43 10 90 0 21
2017 FI-02 23 7 7 3 0 43 17 75 8 30
2017 FI-03 37 26 16 0 0 16 5 80 0 19
2017 FI-04 45 27 9 0 0 18 0 89 0 11
2014 FI 25 22 11 2 1 29 10 77 5 92
2014 FI-01 23 18 9 0 0 45 5 82 0 22
2014 FI-02 19 14 17 6 3 25 17 57 14 36
2014 FI-03 29 25 4 0 0 33 8 93 0 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 35 12 1 0 5 0 86 1 81
2018 FI-01 50 35 10 0 0 5 0 89 0 20
2018 FI-02 29 43 18 0 0 11 0 80 0 28
2018 FI-03 55 32 9 5 0 0 0 86 5 22
2018 FI-04 73 18 9 0 0 0 0 91 0 11
2017 FI 54 28 4 0 1 12 0 94 1 81
2017 FI-01 67 24 0 0 0 10 0 100 0 21
2017 FI-02 43 33 7 0 3 13 0 88 4 30
2017 FI-03 47 32 5 0 0 16 0 94 0 19
2017 FI-04 73 18 0 0 0 9 0 100 0 11
2014 FI 42 31 10 0 0 12 4 88 0 92
2014 FI-01 37 32 14 0 0 18 0 83 0 22
2014 FI-02 36 28 14 0 0 14 8 82 0 36
2014 FI-03 54 29 4 0 0 8 4 95 0 24
2011 FI 50 40 5 1 0 4 0 93 1 78
2011 FI-02 35 52 6 0 0 6 0 93 0 31
2011 FI-03 73 23 5 0 0 0 0 95 0 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 23 12 0 0 31 4 81 0 81
2018 FI-01 30 30 15 0 0 20 5 80 0 20
2018 FI-02 18 25 18 0 0 36 4 71 0 28
2018 FI-03 32 23 9 0 0 32 5 86 0 22
2018 FI-04 55 9 0 0 0 36 0 100 0 11
2017 FI 30 18 6 0 0 39 8 88 0 80
2017 FI-01 33 10 5 0 0 38 14 90 0 21
2017 FI-02 21 14 3 0 0 55 7 91 0 29
2017 FI-03 26 32 11 0 0 26 5 85 0 19
2017 FI-04 55 18 9 0 0 18 0 89 0 11
2014 FI 31 15 11 0 1 34 8 80 2 92
2014 FI-01 18 23 9 0 0 45 5 82 0 22
2014 FI-02 28 8 17 0 3 36 8 65 5 36
2014 FI-03 42 13 4 0 0 29 13 93 0 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 35 15 0 0 6 0 84 0 81
2018 FI-01 55 30 15 0 0 0 0 85 0 20
2018 FI-02 29 39 18 0 0 14 0 79 0 28
2018 FI-03 41 36 18 0 0 5 0 81 0 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 58 30 3 0 0 10 0 97 0 80
2017 FI-01 71 10 5 0 0 14 0 94 0 21
2017 FI-02 48 41 3 0 0 7 0 96 0 29
2017 FI-03 42 42 0 0 0 16 0 100 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 47 25 12 0 0 15 1 86 0 92
2014 FI-01 32 41 9 0 0 18 0 89 0 22
2014 FI-02 39 17 19 0 0 22 3 74 0 36
2014 FI-03 67 21 4 0 0 8 0 95 0 24
2011 FI 56 32 9 0 0 3 0 91 0 78
2011 FI-02 39 45 10 0 0 6 0 90 0 31
2011 FI-03 77 23 0 0 0 0 0 100 0 22
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 33 16 6 0 0 0 78 6 81
2018 FI-01 40 25 20 15 0 0 0 65 15 20
2018 FI-02 43 39 18 0 0 0 0 82 0 28
2018 FI-03 45 36 14 5 0 0 0 82 5 22
2018 FI-04 55 27 9 9 0 0 0 82 9 11
2017 FI 46 27 17 1 4 0 5 77 5 81
2017 FI-01 52 24 19 0 5 0 0 76 5 21
2017 FI-02 33 23 23 0 7 0 13 65 8 30
2017 FI-03 42 42 11 5 0 0 0 84 5 19
2017 FI-04 73 18 9 0 0 0 0 91 0 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 14 42 27 15 2 0 0 56 17 81
2018 FI-01 30 30 30 10 0 0 0 60 10 20
2018 FI-02 4 61 18 11 7 0 0 64 18 28
2018 FI-03 14 36 27 23 0 0 0 50 23 22
2018 FI-04 9 27 45 18 0 0 0 36 18 11
2017 FI 25 27 32 7 5 0 4 54 13 81
2017 FI-01 19 33 38 10 0 0 0 52 10 21
2017 FI-02 27 33 20 3 7 0 10 67 11 30
2017 FI-03 26 21 37 11 5 0 0 47 16 19
2017 FI-04 27 9 45 9 9 0 0 36 18 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 37 28 11 1 0 0 59 12 81
2018 FI-01 35 35 20 10 0 0 0 70 10 20
2018 FI-02 21 46 18 11 4 0 0 68 14 28
2018 FI-03 18 32 32 18 0 0 0 50 18 22
2018 FI-04 9 27 64 0 0 0 0 36 0 11
2017 FI 27 26 28 9 5 0 5 56 14 81
2017 FI-01 24 29 29 14 0 0 5 55 15 21
2017 FI-02 33 23 27 3 3 0 10 63 7 30
2017 FI-03 32 32 21 11 5 0 0 63 16 19
2017 FI-04 9 18 45 9 18 0 0 27 27 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 34 29 24 8 3 1 1 65 10 79
2018 FI-01 50 25 15 5 0 5 0 79 5 20
2018 FI-02 32 36 21 4 7 0 0 68 11 28
2018 FI-03 29 24 24 19 0 0 5 55 20 21
2018 FI-04 20 30 50 0 0 0 0 50 0 10
2017 FI 32 35 15 7 2 0 9 73 11 81
2017 FI-01 43 24 5 14 0 0 14 78 17 21
2017 FI-02 37 30 17 3 0 0 13 77 4 30
2017 FI-03 21 37 26 11 5 0 0 58 16 19
2017 FI-04 18 64 9 0 9 0 0 82 9 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 42 38 11 5 1 1 1 82 6 81
2018 FI-01 55 30 5 5 0 0 5 89 5 20
2018 FI-02 46 39 11 0 4 0 0 86 4 28
2018 FI-03 41 23 23 9 0 5 0 67 10 22
2018 FI-04 9 82 0 9 0 0 0 91 9 11
2017 FI 46 27 15 5 1 0 6 78 7 81
2017 FI-01 48 24 14 5 0 0 10 79 5 21
2017 FI-02 47 23 13 7 0 0 10 78 7 30
2017 FI-03 47 32 16 5 0 0 0 79 5 19
2017 FI-04 36 36 18 0 9 0 0 73 9 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 35 22 6 2 0 0 69 9 81
2018 FI-01 40 30 25 5 0 0 0 70 5 20
2018 FI-02 43 21 25 4 7 0 0 64 11 28
2018 FI-03 27 41 18 14 0 0 0 68 14 22
2018 FI-04 18 64 18 0 0 0 0 82 0 11
2017 FI 32 30 21 10 2 1 4 65 13 81
2017 FI-01 43 24 19 10 5 0 0 67 14 21
2017 FI-02 33 30 17 7 0 3 10 73 8 30
2017 FI-03 26 32 26 11 5 0 0 58 16 19
2017 FI-04 18 36 27 18 0 0 0 55 18 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 36 37 19 7 1 0 0 73 9 81
2018 FI-01 50 30 20 0 0 0 0 80 0 20
2018 FI-02 25 36 25 14 0 0 0 61 14 28
2018 FI-03 41 36 18 5 0 0 0 77 5 22
2018 FI-04 27 55 0 9 9 0 0 82 18 11
2017 FI 32 35 20 9 0 1 4 70 9 81
2017 FI-01 24 43 19 14 0 0 0 67 14 21
2017 FI-02 33 30 20 3 0 3 10 73 4 30
2017 FI-03 37 37 11 16 0 0 0 74 16 19
2017 FI-04 36 27 36 0 0 0 0 64 0 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 38 23 9 1 0 0 67 10 81
2018 FI-01 40 40 10 10 0 0 0 80 10 20
2018 FI-02 21 50 21 4 4 0 0 71 7 28
2018 FI-03 32 23 36 9 0 0 0 55 9 22
2018 FI-04 18 36 27 18 0 0 0 55 18 11
2017 FI 26 37 16 11 5 1 4 66 17 81
2017 FI-01 24 38 19 10 10 0 0 62 19 21
2017 FI-02 27 37 13 10 0 3 10 73 12 30
2017 FI-03 32 37 16 11 5 0 0 68 16 19
2017 FI-04 18 36 18 18 9 0 0 55 27 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 42 32 16 6 4 0 0 73 10 79
2018 FI-01 58 26 16 0 0 0 0 84 0 19
2018 FI-02 46 21 25 0 7 0 0 68 7 28
2018 FI-03 32 36 14 18 0 0 0 68 18 22
2018 FI-04 20 60 0 10 10 0 0 80 20 10
2017 FI 27 41 16 7 4 1 4 71 12 81
2017 FI-01 24 29 24 10 14 0 0 52 24 21
2017 FI-02 27 40 20 0 0 3 10 77 0 30
2017 FI-03 37 47 5 11 0 0 0 84 11 19
2017 FI-04 18 55 9 18 0 0 0 73 18 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 32 21 6 2 0 0 70 9 81
2018 FI-01 55 30 10 0 5 0 0 85 5 20
2018 FI-02 32 39 21 7 0 0 0 71 7 28
2018 FI-03 36 23 32 9 0 0 0 59 9 22
2018 FI-04 27 36 18 9 9 0 0 64 18 11
2017 FI 32 36 19 2 5 1 5 72 8 81
2017 FI-01 24 33 29 0 10 0 5 60 10 21
2017 FI-02 37 27 17 3 3 3 10 73 8 30
2017 FI-03 42 42 5 5 5 0 0 84 11 19
2017 FI-04 18 55 27 0 0 0 0 73 0 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 70 19 6 4 1 0 0 89 5 79
2018 FI-01 84 11 0 5 0 0 0 95 5 19
2018 FI-02 68 21 7 4 0 0 0 89 4 28
2018 FI-03 52 29 10 5 5 0 0 81 10 21
2018 FI-04 82 9 9 0 0 0 0 91 0 11
2017 FI 59 20 11 2 1 1 5 84 4 81
2017 FI-01 71 14 10 0 5 0 0 86 5 21
2017 FI-02 43 23 13 3 0 3 13 80 4 30
2017 FI-03 68 21 11 0 0 0 0 89 0 19
2017 FI-04 64 18 9 9 0 0 0 82 9 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 84 12 2 1 0 0 0 96 1 81
2018 FI-01 80 15 0 5 0 0 0 95 5 20
2018 FI-02 89 7 4 0 0 0 0 96 0 28
2018 FI-03 82 18 0 0 0 0 0 100 0 22
2018 FI-04 82 9 9 0 0 0 0 91 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 84 8 6 1 0 1 0 92 1 80
2018 FI-01 84 5 5 0 0 5 0 94 0 19
2018 FI-02 82 7 11 0 0 0 0 89 0 28
2018 FI-03 82 14 0 5 0 0 0 95 5 22
2018 FI-04 91 0 9 0 0 0 0 91 0 11
2017 FI 78 9 1 1 2 1 7 95 4 81
2017 FI-01 81 5 5 0 5 0 5 90 5 21
2017 FI-02 67 10 0 0 3 3 17 96 4 30
2017 FI-03 84 16 0 0 0 0 0 100 0 19
2017 FI-04 91 0 0 9 0 0 0 91 9 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 75 20 5 0 0 0 0 95 0 81
2018 FI-01 75 15 10 0 0 0 0 90 0 20
2018 FI-02 79 18 4 0 0 0 0 96 0 28
2018 FI-03 73 23 5 0 0 0 0 95 0 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 72 17 1 1 0 1 7 97 1 81
2017 FI-01 67 19 5 5 0 0 5 90 5 21
2017 FI-02 63 17 0 0 0 3 17 100 0 30
2017 FI-03 84 16 0 0 0 0 0 100 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 68 22 5 5 0 0 0 90 5 81
2018 FI-01 85 15 0 0 0 0 0 100 0 20
2018 FI-02 61 32 4 4 0 0 0 93 4 28
2018 FI-03 50 27 9 14 0 0 0 77 14 22
2018 FI-04 91 0 9 0 0 0 0 91 0 11
2017 FI 69 15 5 0 5 1 5 89 5 81
2017 FI-01 67 19 5 0 10 0 0 86 10 21
2017 FI-02 67 7 7 0 3 3 13 88 4 30
2017 FI-03 84 16 0 0 0 0 0 100 0 19
2017 FI-04 55 27 9 0 9 0 0 82 9 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 68 18 3 0 0 0 13 97 0 80
2018 FI-01 90 5 0 0 0 0 5 100 0 20
2018 FI-02 54 18 0 0 0 0 29 100 0 28
2018 FI-03 71 24 0 0 0 0 5 100 0 21
2018 FI-04 55 27 18 0 0 0 0 82 0 11
2017 FI 60 16 0 4 0 1 19 95 5 81
2017 FI-01 67 5 0 0 0 0 29 100 0 21
2017 FI-02 53 13 0 0 0 3 30 100 0 30
2017 FI-03 74 16 0 11 0 0 0 89 11 19
2017 FI-04 45 45 0 9 0 0 0 91 9 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 88 7 1 0 0 0 4 99 0 81
2018 FI-01 95 5 0 0 0 0 0 100 0 20
2018 FI-02 82 7 0 0 0 0 11 100 0 28
2018 FI-03 86 14 0 0 0 0 0 100 0 22
2018 FI-04 91 0 9 0 0 0 0 91 0 11
2017 FI 81 6 2 1 0 1 7 96 1 81
2017 FI-01 81 10 5 5 0 0 0 90 5 21
2017 FI-02 73 3 0 0 0 3 20 100 0 30
2017 FI-03 95 5 0 0 0 0 0 100 0 19
2017 FI-04 82 9 9 0 0 0 0 91 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 88 7 4 1 0 0 0 95 1 81
2018 FI-01 90 5 5 0 0 0 0 95 0 20
2018 FI-02 75 14 7 4 0 0 0 89 4 28
2018 FI-03 100 0 0 0 0 0 0 100 0 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 75 11 1 1 1 2 7 96 3 81
2017 FI-01 71 10 5 0 5 5 5 89 5 21
2017 FI-02 60 20 0 3 0 3 13 96 4 30
2017 FI-03 100 0 0 0 0 0 0 100 0 19
2017 FI-04 82 9 0 0 0 0 9 100 0 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 53 33 13 0 3 0 0 85 3 80
2018 FI-01 80 5 10 0 5 0 0 85 5 20
2018 FI-02 39 43 14 0 4 0 0 82 4 28
2018 FI-03 48 43 10 0 0 0 0 90 0 21
2018 FI-04 45 36 18 0 0 0 0 82 0 11
2017 FI 58 28 6 3 3 1 3 88 5 80
2017 FI-01 57 33 5 0 5 0 0 90 5 21
2017 FI-02 53 20 7 7 3 3 7 81 11 30
2017 FI-03 61 28 11 0 0 0 0 89 0 18
2017 FI-04 64 36 0 0 0 0 0 100 0 11

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 51 28 6 0 0 0 66 6 80
2018 FI-01 25 25 40 10 0 0 0 50 10 20
2018 FI-02 15 56 26 4 0 0 0 70 4 27
2018 FI-03 5 64 23 9 0 0 0 68 9 22
2018 FI-04 18 64 18 0 0 0 0 82 0 11
2017 FI 17 52 20 9 1 1 0 70 10 81
2017 FI-01 14 67 14 5 0 0 0 81 5 21
2017 FI-02 23 43 20 7 3 3 0 69 10 30
2017 FI-03 21 42 26 11 0 0 0 63 11 19
2017 FI-04 0 64 18 18 0 0 0 64 18 11

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 7 7 32 41 11 1 0 53 15 81
2018 FI-01 15 10 30 25 20 0 0 45 25 20
2018 FI-02 7 7 32 43 11 0 0 54 14 28
2018 FI-03 5 9 41 32 9 5 0 43 14 22
2018 FI-04 0 0 18 82 0 0 0 82 0 11
2017 FI 1 14 37 35 14 0 0 48 15 81
2017 FI-01 0 14 33 38 14 0 0 52 14 21
2017 FI-02 0 17 30 33 20 0 0 53 17 30
2017 FI-03 0 16 37 37 11 0 0 47 16 19
2017 FI-04 9 0 64 27 0 0 0 27 9 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 35 15 5 0 1 0 80 5 81
2018 FI-01 55 10 30 5 0 0 0 65 5 20
2018 FI-02 32 50 7 7 0 4 0 85 7 28
2018 FI-03 41 41 18 0 0 0 0 82 0 22
2018 FI-04 64 27 0 9 0 0 0 91 9 11
2017 FI 33 48 14 1 1 2 0 84 3 81
2017 FI-01 33 52 10 0 5 0 0 86 5 21
2017 FI-02 27 43 20 3 0 7 0 75 4 30
2017 FI-03 37 47 16 0 0 0 0 84 0 19
2017 FI-04 45 55 0 0 0 0 0 100 0 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 46 32 20 2 0 0 0 78 2 81
2018 FI-01 45 25 25 5 0 0 0 70 5 20
2018 FI-02 43 39 14 4 0 0 0 82 4 28
2018 FI-03 41 32 27 0 0 0 0 73 0 22
2018 FI-04 64 27 9 0 0 0 0 91 0 11
2017 FI 36 43 12 5 1 2 0 81 6 81
2017 FI-01 29 48 24 0 0 0 0 76 0 21
2017 FI-02 33 40 13 3 3 7 0 79 7 30
2017 FI-03 47 37 5 11 0 0 0 84 11 19
2017 FI-04 36 55 0 9 0 0 0 91 9 11
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 40 18 3 4 3 0 34 66 78
2018 FI-01 40 20 15 10 15 0 0 40 60 20
2018 FI-02 36 48 12 0 0 4 0 38 63 25
2018 FI-03 27 45 27 0 0 0 0 27 73 22
2018 FI-04 27 45 18 0 0 9 0 30 70 11
2017 FI 28 53 11 1 1 2 2 30 70 81
2017 FI-01 43 33 10 0 5 5 5 47 53 21
2017 FI-02 27 57 13 0 0 0 3 28 72 30
2017 FI-03 16 68 11 0 0 5 0 17 83 19
2017 FI-04 27 55 9 9 0 0 0 27 73 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 20 50
2018 FI-02 0 15
2018 FI-03 19 16
2017 FI 11 54
2017 FI-01 10 10
2017 FI-02 0 21
2017 FI-03 20 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 38 50
2018 FI-02 7 15
2018 FI-03 19 16
2017 FI 31 54
2017 FI-01 20 10
2017 FI-02 38 21
2017 FI-03 27 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 14 50
2018 FI-02 0 15
2018 FI-03 6 16
2017 FI 4 54
2017 FI-01 20 10
2017 FI-02 0 21
2017 FI-03 0 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 20 50
2018 FI-02 13 15
2018 FI-03 25 16
2017 FI 22 54
2017 FI-01 10 10
2017 FI-02 10 21
2017 FI-03 40 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 2 50
2018 FI-02 0 15
2018 FI-03 6 16
2017 FI 2 54
2017 FI-01 0 10
2017 FI-02 0 21
2017 FI-03 0 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 38 50
2018 FI-02 53 15
2018 FI-03 25 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 42 50
2018 FI-02 40 15
2018 FI-03 56 16
2017 FI 52 54
2017 FI-01 40 10
2017 FI-02 62 21
2017 FI-03 60 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 16 56 16 8 4 0 50
2018 FI-02 20 73 7 0 0 0 15
2018 FI-03 19 56 13 6 6 0 16
2017 FI 40 54 4 2 0 0 52
2017 FI-01 20 70 0 10 0 0 10
2017 FI-02 53 42 5 0 0 0 19
2017 FI-03 33 67 0 0 0 0 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 38 62 50
2018 FI-02 33 67 15
2018 FI-03 31 69 16

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 32 24 24 6 6 0 8 61 13 50
2018 FI-02 27 27 33 0 0 0 13 62 0 15
2018 FI-03 31 25 25 13 0 0 6 60 13 16
2017 FI 22 35 13 9 4 6 11 69 16 54
2017 FI-01 30 30 0 10 10 10 10 75 25 10
2017 FI-02 24 33 14 5 0 5 19 75 6 21
2017 FI-03 0 53 13 13 7 7 7 62 23 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 10 14 4 18 4 34 42 35 50
2018 FI-02 13 7 27 0 0 0 53 43 0 15
2018 FI-03 6 19 6 6 19 13 31 44 44 16
2017 FI 9 19 15 6 7 4 41 50 23 54
2017 FI-01 30 30 0 0 10 10 20 86 14 10
2017 FI-02 5 10 24 10 0 0 52 30 20 21
2017 FI-03 7 33 7 7 20 0 27 55 36 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 54 16 19 5 1 0 5 74 6 81
2018 FI-01 50 15 20 5 5 0 5 68 11 20
2018 FI-02 57 18 18 0 0 0 7 81 0 28
2018 FI-03 59 14 18 5 0 0 5 76 5 22
2018 FI-04 45 18 18 18 0 0 0 64 18 11
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