2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	40	11	9	3	0	1	77	12	220
2018	CR-03	28	45	14	10	0	0	3	75	11	29
2018	CR-04	39	42	9	7	2	0	0	82	9	99
2018	CR-05	36	37	11	11	5	0	0	73	16	81
2017	CR	34	40	11	10	3	1	0	75	14	341
2017	CR-03	40	32	13	10	4	1	0	73	14	82
2017	CR-04	32	43	12	11	1	0	1	76	13	136
2017	CR-05	36	41	10	10	3	1	0	78	12	105
2017	CR-06	7	53	13	13	13	0	0	60	27	15
2014	CR	33	38	11	11	6	0	0	71	17	430
2014	CR-03	33	38	9	11	7	0	1	72	19	141
2014	CR-04	32	37	11	13	6	0	1	69	19	158
2014	CR-05	39	35	12	10	3	1	0	74	13	106
2014	CR-06	17	56	17	6	6	0	0	72	11	18
2011	CR	32	36	16	8	5	0	3	70	13	595
2011	CR-03	38	32	10	6	10	0	3	73	17	128
2011	CR-04	30	36	19	7	4	0	4	68	12	255
2011	CR-05	31	39	16	10	3	0	1	71	13	181
2011	CR-06	32	47	11	0	11	0	0	79	11	19
2008	CR	33	36	15	11	3	0	2	70	15	818
2008	CR-03	30	37	14	11	4	0	3	70	15	207
2008	CR-04	33	35	14	13	4	0	2	69	17	386
2008	CR-05	38	35	17	8	2	0	1	73	10	181
2008	CR-06	21	56	18	6	0	0	0	76	6	34

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	40	17	10	6	0	0	67	16	220
2018	CR-03	14	24	38	21	3	0	0	38	24	29
2018	CR-04	32	41	13	8	5	0	0	74	13	99
2018	CR-05	23	43	17	9	7	0	0	67	16	81
2017	CR	32	38	13	11	6	1	0	70	17	341
2017	CR-03	29	38	9	16	7	1	0	68	23	82
2017	CR-04	26	36	18	13	6	0	1	63	19	136
2017	CR-05	42	40	8	6	4	1	0	83	10	105
2017	CR-06	27	33	27	7	7	0	0	60	13	15
2014	CR	24	39	18	10	7	0	1	64	17	429
2014	CR-03	15	36	21	16	12	1	1	51	28	141
2014	CR-04	24	39	20	8	8	0	2	64	16	157
2014	CR-05	38	41	14	5	2	0	0	79	7	106
2014	CR-06	28	44	17	11	0	0	0	72	11	18
2011	CR	31	35	18	9	7	0	1	66	16	597
2011	CR-03	27	29	21	7	12	0	5	58	20	128
2011	CR-04	28	36	19	8	9	0	0	65	17	257
2011	CR-05	37	35	14	13	2	0	0	72	14	181
2011	CR-06	26	47	21	5	0	0	0	74	5	19
2008	CR	26	35	17	12	9	0	0	61	21	817
2008	CR-03	15	28	17	21	17	0	0	44	38	208
2008	CR-04	27	35	19	11	8	1	0	62	19	385
2008	CR-05	36	40	14	7	3	0	0	76	10	181
2008	CR-06	27	52	12	3	6	0	0	79	9	33

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	34	14	10	7	0	0	69	17	219
2018	CR-03	24	24	24	21	7	0	0	48	28	29
2018	CR-04	40	36	10	8	6	0	0	76	14	98
2018	CR-05	35	35	15	9	7	0	0	69	16	81
2017	CR	35	36	10	11	6	1	0	72	18	340
2017	CR-03	32	34	9	15	9	3	0	68	24	82
2017	CR-04	28	38	17	11	5	1	0	67	16	136
2017	CR-05	48	37	3	8	5	0	0	85	12	104
2017	CR-06	27	33	7	20	13	0	0	60	33	15
2014	CR	28	37	15	11	8	0	1	66	19	430
2014	CR-03	16	33	18	18	14	0	1	49	32	141
2014	CR-04	30	37	16	8	7	1	1	68	15	158
2014	CR-05	40	42	8	7	3	0	0	82	9	106
2014	CR-06	39	33	17	11	0	0	0	72	11	18
2011	CR	30	39	12	9	9	0	1	70	18	595
2011	CR-03	31	33	13	12	11	0	1	65	23	128
2011	CR-04	27	40	13	9	11	0	0	68	19	255
2011	CR-05	34	41	12	8	4	0	0	76	12	181
2011	CR-06	37	47	0	5	5	0	5	89	11	19
2008	CR	29	38	13	10	11	0	0	67	20	818
2008	CR-03	18	31	18	12	21	0	0	49	33	207
2008	CR-04	29	40	13	10	9	0	0	69	18	386
2008	CR-05	40	38	9	8	4	0	0	78	13	181
2008	CR-06	26	56	9	6	3	0	0	82	9	34

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	50	29	12	5	1	0	1	81	7	220
2018	CR-03	48	34	14	3	0	0	0	83	3	29
2018	CR-04	53	29	9	5	3	0	1	83	8	99
2018	CR-05	48	27	15	7	0	0	2	77	8	81
2017	CR	51	29	11	5	3	0	1	81	8	342
2017	CR-03	44	30	10	9	5	1	1	76	14	82
2017	CR-04	47	28	13	5	4	0	1	77	10	137
2017	CR-05	66	25	7	2	1	0	0	90	3	105
2017	CR-06	27	47	20	7	0	0	0	73	7	15
2014	CR	45	32	13	4	4	1	1	79	7	429
2014	CR-03	41	31	16	3	6	1	1	74	9	140
2014	CR-04	45	31	13	3	4	3	2	79	7	158
2014	CR-05	50	37	8	4	1	0	1	88	5	106
2014	CR-06	44	22	28	6	0	0	0	67	6	18
2011	CR	44	32	12	5	4	1	3	78	9	594
2011	CR-03	40	29	12	5	6	2	6	75	13	128
2011	CR-04	45	33	12	4	4	0	3	80	8	256
2011	CR-05	48	32	12	6	2	1	0	80	8	180
2011	CR-06	32	47	5	11	5	0	0	79	16	19

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	40	13	10	4	0	74	13	218
2018	CR-03	17	52	10	21	0	0	69	21	29
2018	CR-04	38	40	11	7	4	0	78	11	98
2018	CR-05	35	36	16	10	3	0	71	13	80
2017	CR	32	44	11	8	5	0	76	13	342
2017	CR-03	27	45	6	13	7	1	73	21	82
2017	CR-04	31	41	18	6	4	0	72	10	137
2017	CR-05	37	47	7	6	4	0	84	10	105
2017	CR-06	20	47	13	20	0	0	67	20	15
2014	CR	29	44	14	7	5	0	73	13	430
2014	CR-03	21	38	18	12	9	1	60	21	141
2014	CR-04	28	49	11	7	4	0	77	11	158
2014	CR-05	41	42	12	3	3	0	82	6	106
2014	CR-06	22	50	17	6	6	0	72	11	18
2011	CR	33	39	15	8	5	0	71	13	596
2011	CR-03	34	30	18	10	8	0	64	18	128
2011	CR-04	32	39	17	5	7	0	71	12	257
2011	CR-05	34	41	12	10	2	0	75	13	181
2011	CR-06	21	68	5	5	0	0	89	5	19
2008	CR	31	38	14	10	7	0	69	17	811
2008	CR-03	20	35	17	15	12	0	56	27	204
2008	CR-04	32	36	17	9	6	0	69	15	384
2008	CR-05	37	45	7	6	5	0	82	11	180
2008	CR-06	32	44	9	9	6	0	76	15	34

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	36	10	12	5	1	0	73	17	220
2018	CR-03	21	45	17	10	7	0	0	66	17	29
2018	CR-04	38	37	9	10	4	1	0	77	14	99
2018	CR-05	37	33	10	15	4	1	0	71	19	81
2017	CR	36	34	11	10	8	1	0	70	19	341
2017	CR-03	37	28	5	12	16	1	1	66	29	82
2017	CR-04	30	38	15	12	6	0	0	68	18	136
2017	CR-05	43	36	10	6	4	2	0	81	10	105
2017	CR-06	27	20	13	20	20	0	0	47	40	15
2014	CR	27	36	19	10	8	0	0	63	18	429
2014	CR-03	20	34	20	13	10	1	1	56	24	141
2014	CR-04	30	38	15	8	9	0	0	68	17	158
2014	CR-05	35	34	19	9	3	0	0	70	11	105
2014	CR-06	6	39	33	11	11	0	0	44	22	18
2011	CR	25	40	16	10	7	1	1	66	18	597
2011	CR-03	32	27	13	13	13	1	1	60	27	128
2011	CR-04	23	46	16	9	5	1	1	70	14	257
2011	CR-05	22	40	20	9	7	1	1	63	16	181
2011	CR-06	16	68	0	11	5	0	0	84	16	19

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	41	11	5	1	0	83	6	219
2018	CR-03	41	41	10	7	0	0	83	7	29
2018	CR-04	46	39	9	5	1	0	85	6	98
2018	CR-05	37	44	12	4	1	1	83	5	81
2017	CR	41	40	11	5	3	1	82	7	342
2017	CR-03	46	37	11	4	1	1	84	5	82
2017	CR-04	37	40	15	6	2	0	77	8	137
2017	CR-05	44	41	6	5	4	1	86	9	105
2017	CR-06	33	47	13	0	7	0	80	7	15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	38	5	5	1	0	0	89	6	219
2018	CR-03	52	28	10	10	0	0	0	79	10	29
2018	CR-04	59	32	4	3	2	0	0	91	5	98
2018	CR-05	40	51	4	5	0	1	0	91	5	81
2017	CR	47	38	9	2	3	1	0	85	6	340
2017	CR-03	46	37	10	2	5	0	0	83	7	82
2017	CR-04	45	37	12	3	2	1	0	83	5	137
2017	CR-05	51	38	7	2	2	1	0	89	4	104
2017	CR-06	40	47	0	0	13	0	0	87	13	15
2014	CR	45	39	10	3	1	0	0	84	5	430
2014	CR-03	39	38	14	6	3	1	1	78	9	141
2014	CR-04	45	38	13	2	1	1	1	84	3	158
2014	CR-05	55	39	4	3	0	0	0	93	3	106
2014	CR-06	33	56	6	6	0	0	0	89	6	18
2011	CR	42	44	8	4	1	1	0	87	6	595
2011	CR-03	39	43	9	8	2	0	0	82	9	127
2011	CR-04	42	44	9	3	1	2	0	87	4	257
2011	CR-05	42	44	6	4	2	1	1	89	6	180
2011	CR-06	47	47	5	0	0	0	0	95	0	19
2008	CR	46	38	9	4	2	1	0	84	6	819
2008	CR-03	45	36	11	4	3	1	0	81	8	208
2008	CR-04	46	39	9	4	2	1	0	85	6	385
2008	CR-05	46	40	8	3	2	1	1	87	5	182
2008	CR-06	35	47	9	6	3	0	0	82	9	34

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	41	11	9	5	0	0	74	14	219
2018	CR-03	17	45	14	17	7	0	0	62	24	29
2018	CR-04	40	40	8	4	7	0	1	80	11	98
2018	CR-05	30	41	15	11	2	1	0	71	14	81
2017	CR	38	31	13	10	8	1	0	69	18	342
2017	CR-03	35	27	12	13	11	1	0	63	25	82
2017	CR-04	34	31	15	12	7	1	0	66	18	137
2017	CR-05	48	35	10	3	4	0	0	83	7	105
2017	CR-06	13	20	20	20	27	0	0	33	47	15

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	31	13	3	1	0	82	4	217
2018	CR-03	31	62	7	0	0	0	93	0	29
2018	CR-04	58	26	11	2	2	0	84	4	96
2018	CR-05	49	27	17	5	0	1	78	5	81
2017	CR	51	33	10	3	2	1	84	5	341
2017	CR-03	46	37	9	4	2	3	85	6	82
2017	CR-04	49	30	16	4	1	0	79	5	136
2017	CR-05	55	34	6	2	3	0	90	5	105
2017	CR-06	67	33	0	0	0	0	100	0	15
2014	CR	57	30	10	2	1	0	87	3	430
2014	CR-03	45	34	16	4	1	0	79	5	141
2014	CR-04	61	27	9	1	1	0	88	3	158
2014	CR-05	67	28	5	0	0	0	95	0	106
2014	CR-06	56	33	11	0	0	0	89	0	18
2011	CR	61	25	9	3	2	0	86	5	597
2011	CR-03	59	21	10	5	5	0	80	10	128
2011	CR-04	54	32	10	2	2	0	86	4	257
2011	CR-05	69	22	6	3	1	0	91	4	181
2011	CR-06	84	5	11	0	0	0	89	0	19

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	28	37	17	11	6	0	1	66	16	218
2018	CR-03	14	28	34	14	7	0	3	43	21	29
2018	CR-04	34	37	14	6	8	0	1	71	14	98
2018	CR-05	24	41	15	16	3	1	0	66	19	80
2017	CR	30	38	15	8	7	1	1	69	15	342
2017	CR-03	21	37	18	6	15	1	2	59	22	82
2017	CR-04	28	34	18	12	4	1	1	64	17	137
2017	CR-05	39	43	10	3	5	0	0	82	8	105
2017	CR-06	20	47	7	13	13	0	0	67	27	15
2014	CR	25	37	17	12	6	2	2	64	19	430
2014	CR-03	17	38	19	14	9	1	2	57	23	141
2014	CR-04	28	35	18	9	4	2	3	67	14	158
2014	CR-05	30	38	15	8	5	2	2	71	14	106
2014	CR-06	22	28	6	33	11	0	0	50	44	18
2011	CR	25	40	17	8	7	1	2	67	16	593
2011	CR-03	22	29	18	8	15	2	5	55	25	125
2011	CR-04	25	42	18	8	5	0	2	69	13	257
2011	CR-05	26	43	14	11	5	1	1	70	16	180
2011	CR-06	32	58	11	0	0	0	0	89	0	19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	33	15	10	6	0	1	69	16	218
2018	CR-03	24	21	31	14	7	0	3	46	21	29
2018	CR-04	40	35	9	6	9	0	1	75	15	98
2018	CR-05	33	36	16	12	1	1	0	70	14	81
2017	CR	36	35	16	6	6	1	0	72	12	341
2017	CR-03	28	37	17	5	13	0	0	65	18	82
2017	CR-04	33	31	23	10	3	0	0	64	13	137
2017	CR-05	46	38	9	2	3	3	0	86	5	104
2017	CR-06	47	40	0	0	13	0	0	87	13	15
2014	CR	30	36	19	8	5	1	1	67	13	430
2014	CR-03	21	36	21	11	8	1	3	59	19	141
2014	CR-04	34	34	18	8	4	1	1	69	12	158
2014	CR-05	37	37	20	4	2	1	0	74	6	106
2014	CR-06	28	39	6	22	6	0	0	67	28	18

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	37	12	5	4	0	1	78	10	219
2018	CR-03	28	38	21	3	7	0	3	68	11	29
2018	CR-04	45	37	8	4	5	0	1	82	9	98
2018	CR-05	37	38	14	7	2	1	0	76	10	81
2017	CR	43	36	10	7	3	0	2	80	10	340
2017	CR-03	42	30	9	12	5	0	2	74	17	82
2017	CR-04	37	40	13	7	1	0	2	78	8	136
2017	CR-05	54	33	8	3	2	0	1	87	5	104
2017	CR-06	33	47	7	7	7	0	0	80	13	15
2014	CR	32	40	17	6	3	0	0	73	10	430
2014	CR-03	25	39	23	9	3	1	1	65	12	141
2014	CR-04	34	44	15	4	4	1	0	78	8	158
2014	CR-05	42	39	12	5	3	0	0	80	8	106
2014	CR-06	28	28	22	17	6	0	0	56	22	18
2011	CR	38	38	12	6	3	2	2	79	9	595
2011	CR-03	41	35	9	4	5	2	3	81	9	127
2011	CR-04	35	43	12	5	3	1	2	80	8	257
2011	CR-05	41	34	13	7	1	3	1	78	9	180
2011	CR-06	21	37	21	11	5	0	5	61	17	19

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	42	11	5	4	0	0	79	10	219
2018	CR-03	21	59	10	10	0	0	0	79	10	29
2018	CR-04	39	41	9	6	5	0	0	80	11	98
2018	CR-05	40	38	15	4	4	0	0	78	7	81
2017	CR	44	35	12	4	5	0	0	79	8	342
2017	CR-03	37	37	17	4	6	0	0	73	10	82
2017	CR-04	42	34	15	3	7	0	1	76	10	137
2017	CR-05	53	32	7	5	2	1	0	87	7	105
2017	CR-06	33	67	0	0	0	0	0	100	0	15
2014	CR	39	38	15	5	3	0	0	77	8	430
2014	CR-03	30	34	21	7	7	1	0	64	14	141
2014	CR-04	41	39	12	6	2	0	1	80	8	158
2014	CR-05	49	39	8	2	2	0	0	88	4	106
2014	CR-06	33	39	28	0	0	0	0	72	0	18
2011	CR	37	41	11	7	4	0	0	78	11	595
2011	CR-03	36	35	14	9	5	1	0	72	14	128
2011	CR-04	34	43	13	5	5	0	0	77	11	256
2011	CR-05	41	42	8	8	1	0	0	83	9	181
2011	CR-06	37	58	0	0	5	0	0	95	5	19
2008	CR	37	40	11	7	5	0	0	77	12	818
2008	CR-03	24	41	12	15	7	1	0	66	22	208
2008	CR-04	39	39	13	4	5	0	1	78	9	385
2008	CR-05	46	39	7	3	4	0	0	86	7	181
2008	CR-06	38	53	0	9	0	0	0	91	9	34

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	25	6	1	0	0	0	92	2	220
2018	CR-03	69	24	7	0	0	0	0	93	0	29
2018	CR-04	73	17	7	2	0	0	1	91	2	99
2018	CR-05	59	33	5	1	1	0	0	93	2	81
2017	CR	66	26	4	1	0	0	1	94	1	342
2017	CR-03	67	26	2	1	1	1	1	95	2	82
2017	CR-04	71	23	4	1	0	0	2	96	1	137
2017	CR-05	60	32	6	2	0	0	1	92	2	105
2017	CR-06	67	27	7	0	0	0	0	93	0	15
2014	CR	59	33	6	2	0	0	0	92	2	430
2014	CR-03	65	28	5	1	0	1	0	94	1	141
2014	CR-04	58	36	5	1	0	0	0	94	1	158
2014	CR-05	58	32	8	2	1	0	0	90	3	106
2014	CR-06	44	39	6	11	0	0	0	83	11	18
2011	CR	53	32	11	2	1	0	1	86	3	596
2011	CR-03	63	27	7	2	1	0	2	90	2	128
2011	CR-04	53	31	11	2	2	0	1	85	3	256
2011	CR-05	46	38	12	3	1	0	0	83	4	181
2011	CR-06	42	21	26	5	0	0	5	67	6	19
2008	CR	54	33	9	2	1	0	1	88	3	818
2008	CR-03	58	32	6	1	1	0	1	92	2	207
2008	CR-04	54	33	10	2	1	0	1	87	3	386
2008	CR-05	50	34	12	3	0	0	1	85	3	181
2008	CR-06	56	38	6	0	0	0	0	94	0	34

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	17	30	27	18	3	1	47	22	220
2018	CR-03	7	17	14	28	24	7	3	58	27	29
2018	CR-04	3	13	31	27	23	1	1	52	16	99
2018	CR-05	5	20	33	28	10	2	1	40	26	81
2017	CR	4	11	25	23	26	2	9	55	17	338
2017	CR-03	6	9	15	25	31	5	9	65	17	80
2017	CR-04	3	11	27	23	24	0	12	54	16	137
2017	CR-05	4	11	29	20	28	1	7	53	16	103
2017	CR-06	7	27	27	27	7	0	7	36	36	15
2014	CR	6	19	30	25	14	1	6	42	26	427
2014	CR-03	7	10	27	32	14	1	7	51	19	139
2014	CR-04	4	21	30	21	15	1	8	39	28	158
2014	CR-05	7	23	30	24	14	1	2	39	30	106
2014	CR-06	6	39	33	6	6	0	11	13	50	18
2011	CR	5	22	27	24	14	2	6	41	30	592
2011	CR-03	6	17	22	24	19	2	9	49	27	127
2011	CR-04	5	25	26	26	11	2	6	40	32	255
2011	CR-05	5	23	31	21	15	2	4	38	30	179
2011	CR-06	11	16	47	11	11	0	5	22	28	19
2008	CR	5	16	28	28	15	2	6	47	22	817
2008	CR-03	5	14	25	28	18	3	8	51	21	207
2008	CR-04	5	17	31	26	15	1	5	44	23	385
2008	CR-05	5	18	25	31	12	1	8	47	25	182
2008	CR-06	0	12	24	45	12	0	6	61	13	33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	3	9	21	29	31	5	3	64	13	219
2018	CR-03	3	3	38	28	21	7	0	52	7	29
2018	CR-04	3	8	19	26	38	3	3	67	12	98
2018	CR-05	4	11	17	32	27	5	4	65	16	81
2017	CR	4	10	20	21	29	6	11	61	16	337
2017	CR-03	2	7	19	21	29	8	14	63	13	80
2017	CR-04	3	10	20	19	29	7	13	60	15	136
2017	CR-05	5	9	19	24	33	4	7	63	15	104
2017	CR-06	7	27	20	27	13	0	7	43	36	15
2014	CR	5	12	24	25	21	6	7	53	20	424
2014	CR-03	6	12	21	24	27	6	4	57	19	139
2014	CR-04	4	15	22	22	20	6	10	50	23	157
2014	CR-05	5	8	29	32	16	5	6	54	14	104
2014	CR-06	22	17	17	22	11	0	11	38	44	18
2011	CR	7	13	21	24	21	5	9	52	23	595
2011	CR-03	9	14	18	17	23	5	13	50	29	128
2011	CR-04	7	11	24	27	18	5	9	52	20	257
2011	CR-05	4	17	22	22	24	3	8	52	23	180
2011	CR-06	17	17	11	28	17	6	6	50	38	18
2008	CR	5	10	19	27	26	6	8	61	17	814
2008	CR-03	7	8	21	26	23	5	10	57	18	207
2008	CR-04	4	10	18	26	29	5	8	62	17	383
2008	CR-05	4	10	17	30	24	7	8	63	17	181
2008	CR-06	3	12	18	39	21	0	6	65	16	33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	8	16	23	21	18	6	7	46	28	219
2018	CR-03	0	14	24	21	17	7	17	50	18	29
2018	CR-04	8	12	21	21	27	5	5	53	23	98
2018	CR-05	10	22	23	22	10	5	7	37	37	81
2017	CR	6	11	23	17	25	7	12	52	20	336
2017	CR-03	3	8	12	14	35	13	17	69	15	78
2017	CR-04	5	7	25	20	24	6	13	54	15	136
2017	CR-05	8	14	26	18	23	4	7	46	25	104
2017	CR-06	13	27	40	7	7	0	7	14	43	15
2014	CR	7	17	26	20	17	3	10	42	28	428
2014	CR-03	7	12	22	20	22	4	13	50	23	140
2014	CR-04	5	20	24	21	17	3	11	44	28	158
2014	CR-05	9	18	35	19	9	4	6	31	30	106
2014	CR-06	11	17	39	6	17	0	11	25	31	18
2011	CR	11	19	22	18	16	5	9	40	35	593
2011	CR-03	8	15	17	19	23	6	13	51	28	126
2011	CR-04	12	17	23	23	12	6	8	40	34	257
2011	CR-05	13	23	24	13	17	2	8	34	40	179
2011	CR-06	5	32	16	16	16	11	5	38	44	19
2008	CR	6	15	25	22	18	5	10	47	24	815
2008	CR-03	3	15	23	22	20	4	13	50	22	207
2008	CR-04	6	12	27	21	20	5	9	48	20	384
2008	CR-05	9	20	23	22	14	4	7	41	33	181
2008	CR-06	3	15	24	42	6	0	9	53	20	33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	3	10	17	38	28	3	2	69	13	218
2018	CR-03	0	10	10	48	24	3	3	78	11	29
2018	CR-04	4	9	15	28	41	1	2	71	14	98
2018	CR-05	2	12	21	42	17	4	1	62	16	81
2017	CR	2	4	17	30	36	3	7	73	8	335
2017	CR-03	1	3	21	15	42	8	10	69	5	79
2017	CR-04	1	4	16	32	35	3	8	76	6	136
2017	CR-05	5	6	16	34	35	0	4	72	11	103
2017	CR-06	0	13	7	47	27	0	7	79	14	15
2014	CR	1	7	25	34	25	1	7	64	9	425
2014	CR-03	1	4	21	33	32	1	8	71	6	138
2014	CR-04	2	7	19	38	24	1	8	69	10	157
2014	CR-05	1	8	31	33	22	3	3	58	9	106
2014	CR-06	0	17	50	11	11	0	11	25	19	18
2011	CR	3	9	28	27	23	2	8	56	14	591
2011	CR-03	4	9	22	19	31	3	12	59	15	126
2011	CR-04	4	8	27	36	19	0	7	59	13	255
2011	CR-05	2	11	33	22	23	1	7	50	14	179
2011	CR-06	5	11	37	26	11	5	5	41	18	19
2008	CR	3	7	22	29	30	2	7	65	10	816
2008	CR-03	1	4	20	27	34	2	11	70	7	207
2008	CR-04	4	8	21	29	30	2	6	65	12	384
2008	CR-05	2	8	25	32	25	1	6	62	11	182
2008	CR-06	3	0	24	36	27	3	6	70	3	33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	9	24	26	28	1	6	58	16	218
2018	CR-03	7	7	28	28	24	0	7	56	15	29
2018	CR-04	6	10	21	24	34	0	4	61	17	98
2018	CR-05	5	10	24	28	21	3	10	56	17	80
2017	CR	5	8	22	24	29	2	10	60	15	337
2017	CR-03	5	10	16	18	35	6	9	63	18	79
2017	CR-04	4	5	20	29	28	1	13	66	11	136
2017	CR-05	5	6	30	23	28	1	8	56	12	104
2017	CR-06	7	40	20	20	7	0	7	29	50	15
2014	CR	5	14	22	28	21	3	7	54	21	429
2014	CR-03	5	11	23	22	26	4	9	55	19	141
2014	CR-04	5	15	18	30	20	3	9	57	23	158
2014	CR-05	4	13	25	34	17	3	4	55	18	106
2014	CR-06	17	22	28	6	17	0	11	25	44	18
2011	CR	7	15	22	25	18	2	10	49	25	593
2011	CR-03	6	13	20	19	27	2	13	54	23	127
2011	CR-04	7	13	21	32	16	2	7	53	23	256
2011	CR-05	6	19	26	20	17	2	10	42	28	179
2011	CR-06	26	21	21	11	16	0	5	28	50	19
2008	CR	4	10	22	28	27	2	7	60	16	813
2008	CR-03	4	8	17	26	33	3	9	67	14	206
2008	CR-04	4	11	22	26	29	2	6	59	16	383
2008	CR-05	6	8	27	33	20	0	7	57	15	181
2008	CR-06	0	24	15	33	15	6	6	55	28	33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	8	16	19	26	22	5	4	53	26	218
2018	CR-03	3	14	28	21	24	3	7	50	19	29
2018	CR-04	7	13	18	23	31	4	3	58	22	98
2018	CR-05	9	20	18	33	10	6	5	48	32	80
2017	CR	11	11	20	19	24	6	9	50	26	335
2017	CR-03	11	10	19	17	29	8	6	54	25	80
2017	CR-04	11	7	23	16	26	7	9	51	22	137
2017	CR-05	8	11	22	26	21	3	10	53	22	101
2017	CR-06	20	60	0	13	0	0	7	14	86	15
2014	CR	8	18	17	24	19	6	8	50	30	428
2014	CR-03	11	18	11	22	24	7	6	53	34	140
2014	CR-04	5	18	18	22	22	4	11	52	27	158
2014	CR-05	6	17	19	32	13	6	8	52	26	106
2014	CR-06	28	17	33	0	6	11	6	7	53	18
2011	CR	10	15	20	20	17	7	11	46	30	593
2011	CR-03	10	13	17	18	21	8	12	49	30	126
2011	CR-04	9	12	20	23	16	9	11	49	26	257
2011	CR-05	8	21	21	19	17	4	9	42	34	179
2011	CR-06	32	16	16	11	11	11	5	25	56	19
2008	CR	10	15	21	20	18	6	10	45	30	816
2008	CR-03	9	12	18	22	20	7	12	52	26	207
2008	CR-04	9	16	20	18	21	7	9	47	29	384
2008	CR-05	11	18	26	19	15	3	9	38	32	182
2008	CR-06	21	18	24	21	6	3	6	30	43	33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	13	25	22	21	6	6	49	22	219
2018	CR-03	0	3	17	34	31	3	10	76	4	29
2018	CR-04	6	10	22	22	28	6	5	56	18	98
2018	CR-05	7	20	30	17	11	9	6	33	32	81
2017	CR	6	8	23	18	28	6	11	55	17	336
2017	CR-03	4	6	14	23	29	8	16	68	13	79
2017	CR-04	4	7	29	13	27	7	12	50	15	136
2017	CR-05	9	8	20	22	32	4	6	59	18	104
2017	CR-06	20	27	40	0	0	7	7	0	54	15
2014	CR	4	13	27	23	19	5	9	48	20	427
2014	CR-03	4	11	24	23	21	6	11	53	19	140
2014	CR-04	4	15	24	22	21	4	10	50	23	157
2014	CR-05	3	11	34	26	12	7	7	45	16	106
2014	CR-06	11	11	33	17	17	0	11	38	25	18

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	31	15	9	4	6	5	68	15	219
2018	CR-03	34	10	28	24	0	3	0	46	25	29
2018	CR-04	33	31	12	8	5	6	5	71	15	98
2018	CR-05	21	40	14	6	5	6	9	71	13	81
2017	CR	34	29	14	7	5	6	4	71	13	339
2017	CR-03	32	26	11	10	10	6	5	65	22	81
2017	CR-04	34	28	19	7	3	6	4	68	11	136
2017	CR-05	37	34	9	4	3	9	5	82	8	104
2017	CR-06	27	33	13	13	13	0	0	60	27	15
2014	CR	32	27	16	7	8	6	4	65	17	429
2014	CR-03	20	29	15	9	13	8	6	57	26	140
2014	CR-04	39	25	15	6	7	3	4	69	14	158
2014	CR-05	37	29	17	7	4	5	2	71	11	106
2014	CR-06	39	17	11	6	17	11	0	63	25	18

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	34	7	7	7	1	0	78	15	220
2018	CR-03	45	24	10	7	14	0	0	69	21	29
2018	CR-04	49	30	6	7	5	1	1	81	12	99
2018	CR-05	36	41	6	7	9	1	0	78	16	81
2017	CR	50	27	9	6	7	1	1	78	13	340
2017	CR-03	48	15	17	6	10	2	1	65	17	81
2017	CR-04	49	29	7	8	6	1	1	78	14	136
2017	CR-05	54	32	6	4	4	0	0	87	8	105
2017	CR-06	40	40	7	0	13	0	0	80	13	15
2014	CR	45	27	11	7	7	2	1	74	15	430
2014	CR-03	35	30	13	11	9	1	1	67	20	141
2014	CR-04	51	23	9	5	8	4	1	77	13	158
2014	CR-05	51	30	9	6	3	1	0	82	9	106
2014	CR-06	50	17	17	0	17	0	0	67	17	18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	21	23	20	11	6	16	3	54	21	219
2018	CR-03	14	14	24	17	10	21	0	35	35	29
2018	CR-04	27	25	14	9	6	14	4	64	19	99
2018	CR-05	18	23	25	13	5	15	3	48	21	80
2017	CR	17	22	18	11	7	22	3	52	24	341
2017	CR-03	17	16	16	15	9	24	4	46	32	82
2017	CR-04	20	18	23	11	4	22	3	50	20	137
2017	CR-05	15	28	15	11	7	22	2	57	23	104
2017	CR-06	13	47	20	0	20	0	0	60	20	15
2014	CR	17	21	20	10	11	16	4	47	28	428
2014	CR-03	12	18	23	8	15	20	4	39	30	141
2014	CR-04	20	22	14	14	12	13	5	51	32	158
2014	CR-05	16	23	24	10	8	15	4	49	21	104
2014	CR-06	33	28	22	6	6	6	0	65	12	18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	58	32	2	5	1	0	0	91	7	219
2018	CR-03	54	32	7	7	0	0	0	86	7	28
2018	CR-04	62	31	1	4	2	0	0	93	6	99
2018	CR-05	56	32	2	7	1	1	0	89	9	81
2017	CR	51	33	7	6	3	0	0	84	9	341
2017	CR-03	39	35	10	10	6	0	0	74	16	82
2017	CR-04	53	32	8	4	1	0	1	86	6	137
2017	CR-05	60	29	5	5	2	0	0	88	7	104
2017	CR-06	27	53	7	13	0	0	0	80	13	15
2014	CR	43	37	10	6	3	0	1	80	10	430
2014	CR-03	31	39	13	10	7	0	1	70	17	141
2014	CR-04	53	29	11	4	1	0	1	83	6	158
2014	CR-05	49	39	7	5	1	0	0	88	6	106
2014	CR-06	39	50	0	0	11	0	0	89	11	18

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	34	13	3	4	2	1	79	8	220
2018	CR-03	34	28	24	0	10	3	0	64	11	29
2018	CR-04	48	30	11	3	4	1	2	81	7	99
2018	CR-05	37	42	10	5	2	4	0	82	8	81

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	30	8	5	4	1	1	82	10	220
2018	CR-03	45	28	14	7	7	0	0	72	14	29
2018	CR-04	56	25	8	3	6	0	2	82	9	99
2018	CR-05	49	36	6	5	1	2	0	87	6	81
2017	CR	48	32	9	6	4	1	0	81	9	342
2017	CR-03	44	28	12	7	6	2	0	74	14	82
2017	CR-04	50	31	9	6	3	0	1	82	9	137
2017	CR-05	52	32	8	4	2	2	0	86	6	105
2017	CR-06	27	47	13	7	7	0	0	73	13	15
2014	CR	42	36	10	7	4	0	1	78	12	431
2014	CR-03	37	38	10	9	6	0	1	76	14	141
2014	CR-04	43	34	12	5	4	0	2	78	10	158
2014	CR-05	49	34	7	9	1	0	0	82	10	107
2014	CR-06	28	44	11	11	6	0	0	72	17	18
2011	CR	45	31	11	6	6	1	1	77	12	597
2011	CR-03	49	22	14	5	9	0	1	72	14	128
2011	CR-04	40	38	11	5	5	1	1	79	10	257
2011	CR-05	46	29	11	8	4	1	1	76	13	181
2011	CR-06	47	26	11	0	11	0	5	78	11	19
2008	CR	42	31	11	8	6	1	1	74	14	818
2008	CR-03	43	31	13	6	5	1	0	75	12	208
2008	CR-04	41	29	11	10	6	1	1	71	17	385
2008	CR-05	47	34	8	6	5	0	0	81	11	181
2008	CR-06	29	32	12	12	12	0	3	64	24	34

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	55	25	7	6	3	2	2	83	10	220
2018	CR-03	52	24	14	7	3	0	0	76	10	29
2018	CR-04	59	22	8	4	4	0	3	83	8	99
2018	CR-05	52	27	5	7	2	5	1	84	11	81
2017	CR	54	26	9	4	3	3	1	83	7	342
2017	CR-03	47	26	11	5	2	6	2	80	8	82
2017	CR-04	55	23	11	5	4	1	1	80	9	137
2017	CR-05	60	30	6	0	2	2	1	92	2	105
2017	CR-06	33	33	13	7	13	0	0	67	20	15
2014	CR	45	33	12	4	3	2	1	80	7	431
2014	CR-03	42	28	17	6	5	2	1	72	11	141
2014	CR-04	42	35	12	2	4	2	3	81	6	158
2014	CR-05	49	36	7	4	1	2	1	88	5	107
2014	CR-06	67	11	11	6	6	0	0	78	11	18
2011	CR	46	28	10	6	4	4	2	79	11	597
2011	CR-03	52	25	6	5	6	3	2	82	12	128
2011	CR-04	44	32	10	6	3	4	1	80	9	257
2011	CR-05	45	27	10	7	4	5	2	78	12	181
2011	CR-06	32	21	26	5	11	5	0	56	17	19
2008	CR	49	25	12	5	6	2	1	76	12	819
2008	CR-03	46	29	12	3	7	3	0	78	10	208
2008	CR-04	51	22	11	6	8	2	1	75	14	385
2008	CR-05	49	26	13	7	3	2	1	77	10	182
2008	CR-06	47	26	18	9	0	0	0	74	9	34

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	29	8	5	3	1	0	83	9	219
2018	CR-03	38	34	14	7	3	3	0	75	11	29
2018	CR-04	63	25	6	2	4	0	0	88	6	99
2018	CR-05	46	34	8	9	3	1	0	81	11	80
2017	CR	54	27	8	6	4	0	0	81	11	342
2017	CR-03	45	23	13	9	9	1	0	69	17	82
2017	CR-04	57	24	9	7	2	0	1	82	9	137
2017	CR-05	59	32	4	3	3	0	0	90	6	105
2017	CR-06	33	33	7	13	13	0	0	67	27	15
2014	CR	43	36	10	7	4	0	1	79	11	430
2014	CR-03	35	37	13	7	6	1	1	73	14	141
2014	CR-04	44	37	9	7	3	1	1	81	10	158
2014	CR-05	51	32	7	8	2	0	1	84	10	106
2014	CR-06	50	22	11	11	6	0	0	72	17	18
2011	CR	47	30	9	8	5	1	0	78	13	596
2011	CR-03	49	25	9	9	8	0	0	74	17	128
2011	CR-04	47	33	9	5	4	1	0	81	10	257
2011	CR-05	44	29	11	9	4	2	1	75	14	180
2011	CR-06	42	32	5	16	5	0	0	74	21	19
2008	CR	46	29	10	7	6	1	1	76	14	819
2008	CR-03	47	29	11	7	6	1	0	76	13	208
2008	CR-04	46	28	8	7	9	1	1	76	16	385
2008	CR-05	45	33	10	9	3	0	1	78	12	182
2008	CR-06	44	21	21	9	3	0	3	67	12	34

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	59	26	8	3	3	1	86	7	218
2018	CR-03	45	31	17	3	3	0	76	7	29
2018	CR-04	67	19	7	3	3	0	87	6	98
2018	CR-05	53	30	6	4	4	4	86	8	80
2017	CR	60	21	12	3	3	1	82	6	342
2017	CR-03	55	24	12	5	4	0	79	9	82
2017	CR-04	61	16	16	3	4	1	77	7	137
2017	CR-05	68	23	6	1	2	1	91	3	105
2017	CR-06	40	33	20	7	0	0	73	7	15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	55	24	10	6	5	0	0	80	11	219
2018	CR-03	41	28	17	7	7	0	0	69	14	29
2018	CR-04	61	19	9	6	5	0	0	80	11	99
2018	CR-05	53	30	8	5	4	1	0	84	9	80
2017	CR	58	23	8	6	4	1	0	82	10	340
2017	CR-03	51	27	6	13	2	0	0	78	16	82
2017	CR-04	58	21	9	4	7	1	0	81	10	137
2017	CR-05	66	21	7	4	2	0	0	87	6	103
2017	CR-06	40	27	27	0	7	0	0	67	7	15
2014	CR	50	29	10	7	4	0	0	79	11	430
2014	CR-03	41	32	9	10	8	0	0	73	18	141
2014	CR-04	52	28	9	6	4	1	1	81	10	157
2014	CR-05	59	25	10	4	2	0	0	84	6	107
2014	CR-06	56	22	17	6	0	0	0	78	6	18

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	36	18	9	0	9	0	70	10	11
2017	CR	29	43	14	10	0	0	5	75	10	21
2017	CR-06	29	36	21	14	0	0	0	64	14	14
2014	CR	28	41	17	3	7	0	3	71	11	29
2014	CR-06	27	27	20	7	13	0	7	57	21	15

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	30	10	9	4	7	0	76	13	219
2018	CR-03	39	21	14	14	7	4	0	63	22	28
2018	CR-04	41	30	9	8	4	6	1	77	13	99
2018	CR-05	42	32	9	6	2	9	0	81	9	81
2017	CR	40	30	14	3	3	8	0	77	7	339
2017	CR-03	30	38	11	4	9	9	0	74	14	81
2017	CR-04	42	27	20	2	0	9	0	76	2	137
2017	CR-05	50	30	10	3	2	6	0	85	5	104
2017	CR-06	27	27	20	13	13	0	0	53	27	15
2014	CR	37	33	14	6	2	8	1	76	9	430
2014	CR-03	38	32	13	6	2	8	1	77	9	141
2014	CR-04	39	32	10	6	3	9	1	78	10	158
2014	CR-05	38	35	16	6	0	6	0	77	6	106
2014	CR-06	22	39	22	11	6	0	0	61	17	18
2011	CR	30	26	20	5	5	13	1	65	12	592
2011	CR-03	28	27	14	6	8	17	1	67	16	127
2011	CR-04	28	27	23	4	5	12	2	63	10	254
2011	CR-05	34	25	21	7	2	11	0	67	10	180
2011	CR-06	16	26	26	11	11	11	0	47	24	19

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	32	12	7	5	2	1	75	13	219
2018	CR-03	48	17	21	10	3	0	0	66	14	29
2018	CR-04	42	31	11	6	7	1	1	75	13	99
2018	CR-05	39	36	9	6	5	4	1	79	12	80
2017	CR	41	30	16	5	5	3	0	73	11	342
2017	CR-03	34	30	15	7	6	7	0	70	14	82
2017	CR-04	42	26	24	4	2	2	0	69	6	137
2017	CR-05	45	36	6	6	6	2	0	83	12	105
2017	CR-06	33	20	20	7	20	0	0	53	27	15
2014	CR	36	34	15	6	5	4	0	73	11	430
2014	CR-03	35	37	14	5	4	4	1	76	10	141
2014	CR-04	40	28	15	5	6	6	0	72	11	158
2014	CR-05	33	40	15	8	3	2	0	74	11	106
2014	CR-06	22	33	17	17	11	0	0	56	28	18
2011	CR	31	27	18	10	7	6	1	61	19	593
2011	CR-03	30	23	16	13	10	6	2	58	25	128
2011	CR-04	30	28	20	9	8	4	1	60	18	254
2011	CR-05	32	27	19	11	5	7	0	63	17	180
2011	CR-06	21	37	11	16	5	11	0	65	24	19
2008	CR	35	33	15	6	6	6	1	72	12	820
2008	CR-03	32	32	14	7	7	7	1	70	15	208
2008	CR-04	35	33	14	5	5	7	0	73	11	386
2008	CR-05	37	32	15	6	6	3	1	72	13	181
2008	CR-06	29	43	17	6	0	6	0	76	6	35

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	29	16	8	4	10	1	69	13	219
2018	CR-03	28	31	24	3	7	7	0	63	11	29
2018	CR-04	37	25	16	10	2	8	1	69	13	99
2018	CR-05	28	33	14	5	5	14	3	72	12	80
2017	CR	29	34	14	7	5	10	0	71	14	342
2017	CR-03	23	37	12	6	9	14	0	69	17	82
2017	CR-04	28	32	19	9	2	9	0	67	12	137
2017	CR-05	35	38	9	5	6	8	0	79	11	105
2017	CR-06	33	20	27	7	13	0	0	53	20	15
2014	CR	29	32	17	6	5	11	1	69	12	428
2014	CR-03	27	31	18	4	6	13	1	67	11	141
2014	CR-04	31	29	17	6	5	12	0	69	12	156
2014	CR-05	31	37	16	6	3	7	1	73	9	106
2014	CR-06	17	33	17	22	11	0	0	50	33	18
2011	CR	22	28	20	9	6	14	1	58	18	595
2011	CR-03	20	23	22	6	12	16	1	52	22	128
2011	CR-04	24	28	20	9	5	13	1	61	16	255
2011	CR-05	21	29	21	11	4	13	0	58	18	181
2011	CR-06	11	42	21	5	11	11	0	59	18	19
2008	CR	23	33	15	9	5	13	1	66	16	813
2008	CR-03	18	33	14	12	5	16	2	63	20	208
2008	CR-04	27	33	13	8	5	14	0	70	15	381
2008	CR-05	21	34	21	9	4	9	2	61	15	179
2008	CR-06	17	37	20	11	3	11	0	61	16	35

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	39	15	12	5	4	0	67	18	220
2018	CR-03	21	41	14	10	10	3	0	64	21	29
2018	CR-04	28	37	11	13	6	3	1	68	20	99
2018	CR-05	21	42	19	11	2	5	0	66	14	81
2017	CR	29	33	15	11	6	7	0	66	18	341
2017	CR-03	27	28	16	12	10	7	0	59	24	82
2017	CR-04	27	29	17	15	3	9	0	62	19	137
2017	CR-05	34	41	11	4	7	3	0	77	11	105
2017	CR-06	20	40	13	13	13	0	0	60	27	15
2014	CR	27	33	18	9	6	6	1	64	16	430
2014	CR-03	26	33	21	6	8	6	0	62	15	141
2014	CR-04	32	29	16	10	6	6	1	65	17	158
2014	CR-05	27	38	15	10	4	5	1	69	15	106
2014	CR-06	17	39	17	11	17	0	0	56	28	18
2011	CR	22	33	17	13	7	7	1	59	22	592
2011	CR-03	24	31	15	11	12	7	0	60	24	128
2011	CR-04	21	32	21	12	7	5	1	57	21	255
2011	CR-05	20	38	14	16	4	8	1	63	21	178
2011	CR-06	16	26	16	21	16	5	0	44	39	19
2008	CR	25	34	15	12	5	7	1	64	19	820
2008	CR-03	23	31	17	12	7	9	1	60	21	208
2008	CR-04	28	33	14	12	5	8	1	66	19	385
2008	CR-05	24	39	15	15	2	5	0	66	18	182
2008	CR-06	17	46	11	9	14	3	0	65	24	35

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	42	13	4	1	2	0	82	5	219
2018	CR-03	41	24	21	7	7	0	0	66	14	29
2018	CR-04	42	43	10	2	1	2	0	86	3	98
2018	CR-05	35	46	11	5	0	4	0	83	5	81
2017	CR	37	40	14	6	2	2	0	78	8	340
2017	CR-03	29	39	17	10	2	3	0	70	13	82
2017	CR-04	39	39	15	4	0	2	1	80	5	137
2017	CR-05	43	39	9	7	3	0	0	82	10	104
2017	CR-06	14	64	14	0	7	0	0	79	7	14
2014	CR	32	43	14	5	2	3	0	79	7	431
2014	CR-03	27	42	17	8	1	6	0	73	9	141
2014	CR-04	33	44	13	4	3	2	1	79	8	158
2014	CR-05	37	45	15	2	0	1	0	83	2	107
2014	CR-06	44	39	6	6	6	0	0	83	11	18
2011	CR	30	36	21	5	4	3	1	69	9	593
2011	CR-03	32	35	13	5	7	6	2	73	13	128
2011	CR-04	27	36	25	5	3	4	0	66	8	255
2011	CR-05	34	36	20	5	3	1	0	71	8	179
2011	CR-06	21	47	21	11	0	0	0	68	11	19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	36	10	6	3	6	0	80	10	219
2018	CR-03	45	24	14	3	3	10	0	77	8	29
2018	CR-04	44	31	7	7	4	5	1	81	12	99
2018	CR-05	29	45	11	6	1	8	0	80	8	80
2017	CR	39	34	12	7	4	3	2	76	12	338
2017	CR-03	40	33	9	9	5	4	1	77	14	82
2017	CR-04	36	36	15	6	3	2	2	75	9	135
2017	CR-05	41	32	9	8	6	3	2	77	14	104
2017	CR-06	36	43	21	0	0	0	0	79	0	14
2014	CR	36	36	13	6	2	5	1	77	8	430
2014	CR-03	33	34	16	4	4	7	1	73	9	140
2014	CR-04	38	36	13	4	2	5	2	79	7	157
2014	CR-05	39	37	10	9	0	4	1	80	10	108
2014	CR-06	33	50	11	0	6	0	0	83	6	18
2011	CR	39	31	11	8	4	5	2	75	13	594
2011	CR-03	44	24	6	12	5	8	2	75	18	126
2011	CR-04	36	35	13	7	4	5	0	75	12	256
2011	CR-05	40	29	14	7	3	4	3	74	10	181
2011	CR-06	42	32	11	11	5	0	0	74	16	19
2008	CR	36	32	11	9	5	6	2	73	15	819
2008	CR-03	33	34	13	8	5	5	1	72	14	208
2008	CR-04	35	30	11	11	5	6	1	70	18	385
2008	CR-05	40	36	8	7	3	4	3	82	10	181
2008	CR-06	51	23	20	3	0	3	0	76	3	35

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	39	11	5	2	5	81	8	218
2018	CR-03	39	36	14	7	0	4	78	7	28
2018	CR-04	41	35	8	6	3	6	82	10	99
2018	CR-05	35	42	12	4	2	5	81	6	81

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	29	19	10	9	7	1	59	20	219
2018	CR-03	21	17	28	10	10	14	0	44	24	29
2018	CR-04	31	30	13	9	9	6	1	66	20	99
2018	CR-05	19	33	21	11	8	8	1	56	21	80
2017	CR	21	27	14	14	10	11	4	56	28	340
2017	CR-03	16	22	10	16	13	14	10	49	38	82
2017	CR-04	20	28	18	13	8	10	4	55	25	137
2017	CR-05	24	33	12	12	7	11	2	65	21	104
2017	CR-06	29	14	7	21	29	0	0	43	50	14
2014	CR	16	24	16	13	13	13	4	49	31	431
2014	CR-03	17	23	16	16	12	14	2	47	34	141
2014	CR-04	16	25	13	10	17	13	5	51	33	157
2014	CR-05	17	22	21	14	7	14	5	48	26	108
2014	CR-06	17	44	11	6	22	0	0	61	28	18
2011	CR	19	22	17	11	14	12	5	50	30	593
2011	CR-03	21	20	12	9	19	13	7	51	34	128
2011	CR-04	17	25	18	11	13	13	3	50	28	254
2011	CR-05	19	21	18	14	11	10	6	48	30	180
2011	CR-06	11	26	26	0	21	11	5	44	25	19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	30	23	11	7	3	1	57	19	219
2018	CR-03	21	14	31	21	7	3	3	37	30	29
2018	CR-04	26	34	17	11	8	2	1	63	20	99
2018	CR-05	23	33	26	8	6	4	1	58	14	80
2017	CR	30	31	14	10	9	5	1	65	20	341
2017	CR-03	30	24	10	7	17	9	2	62	27	82
2017	CR-04	23	38	14	12	6	7	1	65	20	137
2017	CR-05	41	29	15	9	5	1	0	71	14	104
2017	CR-06	13	27	20	13	27	0	0	40	40	15
2014	CR	26	31	16	13	9	4	1	61	22	432
2014	CR-03	21	27	19	15	13	6	0	50	29	141
2014	CR-04	26	34	15	10	9	4	1	63	21	158
2014	CR-05	33	33	15	13	4	1	1	68	17	108
2014	CR-06	39	33	11	6	11	0	0	72	17	18
2011	CR	28	29	16	9	13	3	2	60	23	595
2011	CR-03	23	24	14	9	23	3	4	50	34	128
2011	CR-04	27	29	18	11	11	4	2	58	23	256
2011	CR-05	33	32	17	8	8	2	1	66	16	180
2011	CR-06	26	42	16	5	11	0	0	68	16	19
2008	CR	26	34	17	9	10	3	1	63	20	817
2008	CR-03	15	29	21	13	16	3	2	47	31	207
2008	CR-04	30	33	14	10	9	4	1	65	20	385
2008	CR-05	34	39	14	6	6	1	1	74	12	181
2008	CR-06	21	50	26	0	3	0	0	71	3	34

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	18	26	18	16	15	5	1	47	34	220
2018	CR-03	14	24	21	17	17	7	0	41	37	29
2018	CR-04	19	24	15	18	18	5	0	46	38	99
2018	CR-05	20	27	21	16	12	4	0	49	29	81
2017	CR	21	25	16	12	20	5	1	49	34	341
2017	CR-03	25	20	12	7	25	8	4	50	36	81
2017	CR-04	15	26	16	14	22	6	1	44	39	137
2017	CR-05	29	27	19	13	10	2	0	56	24	105
2017	CR-06	7	27	7	20	40	0	0	33	60	15
2014	CR	14	26	17	16	21	4	3	43	39	432
2014	CR-03	13	18	20	18	23	6	3	34	44	141
2014	CR-04	13	25	14	17	23	5	3	42	43	158
2014	CR-05	19	35	17	11	16	1	2	55	28	108
2014	CR-06	17	39	22	6	17	0	0	56	22	18
2011	CR	15	18	16	19	26	3	4	35	47	594
2011	CR-03	13	14	16	13	34	6	6	30	52	127
2011	CR-04	17	16	17	20	25	2	2	35	47	255
2011	CR-05	14	20	14	24	23	2	3	36	49	181
2011	CR-06	11	37	21	5	21	0	5	50	28	19
2008	CR	20	29	13	15	19	3	1	51	35	819
2008	CR-03	15	28	14	13	23	5	1	46	38	208
2008	CR-04	23	31	11	16	17	2	1	55	34	385
2008	CR-05	18	25	15	20	19	2	1	44	40	182
2008	CR-06	32	38	9	6	12	0	3	73	18	34

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	31	21	10	5	5	2	61	16	220
2018	CR-03	28	17	28	14	3	10	0	50	19	29
2018	CR-04	29	31	18	10	5	3	3	65	16	99
2018	CR-05	23	35	25	7	4	6	0	62	12	81
2017	CR	26	32	22	6	7	7	1	63	13	341
2017	CR-03	19	19	29	7	13	9	2	44	23	82
2017	CR-04	24	32	24	5	4	9	1	63	10	136
2017	CR-05	34	38	13	5	5	5	0	76	10	105
2017	CR-06	13	53	13	7	13	0	0	67	20	15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	35	10	4	0	5	0	85	4	220
2018	CR-03	45	24	24	3	0	3	0	71	4	29
2018	CR-04	48	34	8	4	0	4	1	87	4	99
2018	CR-05	42	38	9	4	0	7	0	87	4	81
2017	CR	44	34	9	3	3	5	2	84	6	341
2017	CR-03	40	34	9	1	9	7	0	80	11	82
2017	CR-04	40	36	12	4	1	5	2	82	5	137
2017	CR-05	53	31	7	2	2	4	2	89	4	104
2017	CR-06	33	47	7	7	0	0	7	86	7	15
2014	CR	47	35	9	4	2	4	0	85	6	432
2014	CR-03	45	33	9	5	3	4	1	82	8	141
2014	CR-04	48	33	9	4	2	3	0	84	7	158
2014	CR-05	51	35	6	3	0	5	0	90	3	108
2014	CR-06	33	50	17	0	0	0	0	83	0	18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	34	9	5	1	3	0	85	6	218
2018	CR-03	55	21	14	3	3	3	0	79	7	29
2018	CR-04	48	35	10	3	0	4	0	86	3	98
2018	CR-05	48	36	5	8	1	3	0	86	9	80
2017	CR	48	38	6	2	3	2	0	89	5	341
2017	CR-03	41	37	7	5	6	4	0	81	11	82
2017	CR-04	47	42	6	3	1	1	0	90	4	137
2017	CR-05	59	30	6	0	2	3	0	92	2	105
2017	CR-06	33	53	7	0	7	0	0	87	7	15
2014	CR	46	36	11	3	2	2	0	83	5	432
2014	CR-03	50	30	11	5	3	1	0	81	8	141
2014	CR-04	42	38	11	3	3	3	1	82	6	158
2014	CR-05	51	35	10	2	0	2	0	88	2	108
2014	CR-06	39	39	22	0	0	0	0	78	0	18
2011	CR	39	33	14	5	3	5	1	76	9	594
2011	CR-03	42	30	10	7	5	4	2	76	13	126
2011	CR-04	36	33	15	6	4	5	1	74	10	256
2011	CR-05	40	36	16	2	2	4	0	79	4	181
2011	CR-06	26	42	21	0	11	0	0	68	11	19

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	55	32	8	3	2	0	0	87	5	220
2018	CR-03	48	24	17	7	3	0	0	72	10	29
2018	CR-04	61	28	8	1	2	0	0	89	3	99
2018	CR-05	48	41	4	4	2	1	0	90	6	81
2017	CR	56	31	7	2	4	0	0	87	6	342
2017	CR-03	48	30	9	5	9	0	0	78	13	82
2017	CR-04	56	32	9	1	1	1	0	89	2	137
2017	CR-05	67	27	3	2	2	0	0	93	4	105
2017	CR-06	20	60	7	0	13	0	0	80	13	15
2014	CR	50	36	9	2	2	0	0	86	5	432
2014	CR-03	50	31	10	3	5	1	0	82	8	141
2014	CR-04	49	35	11	3	2	1	0	85	4	158
2014	CR-05	56	38	5	2	0	0	0	94	2	108
2014	CR-06	44	39	17	0	0	0	0	83	0	18
2011	CR	42	36	11	5	4	1	0	79	9	592
2011	CR-03	42	33	10	6	9	1	1	76	15	126
2011	CR-04	41	36	11	6	4	2	0	78	11	256
2011	CR-05	42	38	14	3	1	1	0	81	4	180
2011	CR-06	26	63	5	0	5	0	0	89	5	19
2008	CR	45	36	10	4	4	1	0	82	8	820
2008	CR-03	39	37	11	6	5	1	0	77	12	208
2008	CR-04	46	34	10	4	4	1	0	81	9	385
2008	CR-05	49	38	7	2	3	1	0	89	4	182
2008	CR-06	43	49	6	0	3	0	0	91	3	35

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	30	10	7	4	1	0	79	11	218
2018	CR-03	41	28	21	10	0	0	0	69	10	29
2018	CR-04	48	28	11	5	7	1	0	76	12	98
2018	CR-05	49	35	6	6	3	1	0	85	9	80
2017	CR	46	32	11	5	6	0	0	79	11	342
2017	CR-03	37	34	11	6	11	1	0	72	17	82
2017	CR-04	47	33	11	7	2	0	0	80	9	137
2017	CR-05	55	29	10	3	4	0	0	84	7	105
2017	CR-06	27	40	13	0	20	0	0	67	20	15
2014	CR	37	37	12	7	5	1	0	75	12	432
2014	CR-03	38	33	13	11	6	1	0	71	16	141
2014	CR-04	35	37	13	7	7	1	0	73	14	158
2014	CR-05	40	42	12	2	1	4	0	85	3	108
2014	CR-06	33	28	17	17	6	0	0	61	22	18
2011	CR	33	35	18	6	6	1	0	70	12	595
2011	CR-03	31	28	17	8	11	3	1	62	20	127
2011	CR-04	33	38	17	6	6	0	0	71	12	256
2011	CR-05	35	35	22	4	3	2	0	71	7	181
2011	CR-06	16	58	16	11	0	0	0	74	11	19

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	31	8	9	4	0	79	13	216
2018	CR-03	41	31	14	14	0	0	72	14	29
2018	CR-04	47	32	8	7	6	0	79	13	98
2018	CR-05	49	32	6	9	3	1	82	12	78
2017	CR	43	36	11	5	5	1	80	10	340
2017	CR-03	37	37	11	5	10	1	74	15	82
2017	CR-04	41	38	13	6	2	0	79	8	136
2017	CR-05	53	34	7	3	3	1	87	6	104
2017	CR-06	27	40	13	7	13	0	67	20	15
2014	CR	37	38	13	7	4	0	75	12	432
2014	CR-03	35	33	15	12	4	1	69	16	141
2014	CR-04	37	38	13	5	7	0	75	12	158
2014	CR-05	43	41	12	4	1	0	83	5	108
2014	CR-06	33	33	11	17	6	0	67	22	18
2011	CR	32	38	17	6	6	1	71	11	590
2011	CR-03	31	33	16	8	10	2	65	19	125
2011	CR-04	31	39	17	6	6	1	70	12	255
2011	CR-05	34	40	20	4	2	1	74	6	179
2011	CR-06	21	63	11	0	5	0	84	5	19
2008	CR	39	37	12	7	4	1	77	11	817
2008	CR-03	35	35	12	8	9	1	71	17	207
2008	CR-04	41	36	12	8	3	0	77	11	385
2008	CR-05	41	41	11	4	2	1	82	7	181
2008	CR-06	44	38	12	6	0	0	82	6	34

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	22	15	13	9	4	1	61	23	220
2018	CR-03	31	7	34	17	7	3	0	39	25	29
2018	CR-04	34	25	11	12	11	5	1	63	25	99
2018	CR-05	37	25	15	12	7	4	0	64	21	81
2017	CR	37	24	15	10	9	4	1	64	20	341
2017	CR-03	28	17	20	16	13	5	1	48	31	82
2017	CR-04	34	26	15	10	9	5	1	64	20	137
2017	CR-05	47	26	12	7	5	3	0	75	12	104
2017	CR-06	40	20	13	0	27	0	0	60	27	15
2014	CR	29	25	21	12	8	4	1	57	21	432
2014	CR-03	23	20	27	16	9	4	1	45	27	141
2014	CR-04	32	26	16	9	10	6	1	62	21	158
2014	CR-05	36	27	19	11	4	3	1	65	15	108
2014	CR-06	22	28	33	6	11	0	0	50	17	18
2011	CR	33	22	17	10	11	6	1	59	23	594
2011	CR-03	30	20	12	12	17	9	1	55	32	127
2011	CR-04	30	25	19	7	11	6	2	59	20	257
2011	CR-05	37	21	16	12	9	3	1	60	23	179
2011	CR-06	37	11	26	11	5	11	0	53	18	19
2008	CR	32	25	16	10	12	6	0	60	23	816
2008	CR-03	22	20	19	12	18	8	0	46	33	207
2008	CR-04	35	25	14	8	12	5	1	63	21	385
2008	CR-05	38	28	14	11	6	3	0	68	17	179
2008	CR-06	34	29	26	3	3	6	0	67	6	35

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CR	33	30	37	220
2018	CR-03	41	10	48	29
2018	CR-04	29	36	34	99
2018	CR-05	31	30	40	81
2017	CR	30	35	35	342
2017	CR-03	46	18	35	82
2017	CR-04	25	37	38	137
2017	CR-05	20	47	33	105
2017	CR-06	47	20	33	15
2014	CR	26	38	36	432
2014	CR-03	34	28	38	141
2014	CR-04	24	41	35	158
2014	CR-05	19	47	33	108
2014	CR-06	33	28	39	18
2011	CR	32	36	33	596
2011	CR-03	39	30	31	127
2011	CR-04	33	34	33	257
2011	CR-05	26	44	30	181
2011	CR-06	26	21	53	19

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CR	14	44	29	1	4	8	73
2018	CR-03	17	58	17	0	0	8	12
2018	CR-04	17	41	28	3	7	3	29
2018	CR-05	12	40	36	0	0	12	25
2017	CR	9	45	26	3	11	6	101
2017	CR-03	11	45	21	0	16	8	38
2017	CR-04	12	38	24	9	12	6	34
2017	CR-05	5	52	38	0	5	0	21
2014	CR	9	43	34	8	9999	7	113
2014	CR-03	4	46	35	8	9999	6	48
2014	CR-04	13	32	37	13	9999	5	38
2014	CR-05	14	48	29	0	9999	10	21
2011	CR	11	37	27	4	9999	22	188
2011	CR-03	6	22	27	6	9999	39	49
2011	CR-04	14	39	25	5	9999	17	83
2011	CR-05	11	45	32	2	9999	11	47

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	10	90	219
2018	CR-04	10	90	98
2018	CR-05	11	89	81

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	57	21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	57	21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CR	33	21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CR	38	21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CR	48	21
2018	CR-04	50	10

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CR	38	21
2018	CR-04	50	10

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CR	24	21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CR	52	21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CR	29	21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-04	0	10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CR	57	21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	67	21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CR	29	21

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	0	21
2018	CR-04	0	10

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	24	21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CR	24	21

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	24	21

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	29	21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	48	21

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	48	21

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	18	17	3	5	20	8	65	11	220
2018	CR-03	28	21	28	7	0	7	10	58	8	29
2018	CR-04	32	15	14	2	6	23	7	68	12	99
2018	CR-05	25	20	17	4	5	23	6	63	12	81
2017	CR	29	20	14	2	5	24	6	69	10	341
2017	CR-03	28	16	17	1	7	26	5	63	12	82
2017	CR-04	27	23	13	3	6	24	4	69	12	136
2017	CR-05	32	19	14	2	2	23	8	74	5	105
2017	CR-06	27	20	13	7	7	20	7	64	18	15
2014	CR	22	20	16	5	5	22	9	61	16	432
2014	CR-03	16	18	16	5	7	25	13	55	20	141
2014	CR-04	22	22	16	5	6	22	8	62	15	158
2014	CR-05	29	20	15	7	2	20	6	67	13	108
2014	CR-06	39	22	17	0	11	11	0	69	13	18

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	30	14	4	4	5	0	77	8	220
2018	CR-03	45	21	17	3	0	14	0	76	4	29
2018	CR-04	44	31	11	4	5	4	0	79	9	99
2018	CR-05	41	32	15	5	4	4	0	76	9	81
2017	CR	40	29	12	3	3	12	1	80	6	342
2017	CR-03	38	30	9	5	4	15	0	80	10	82
2017	CR-04	38	29	15	3	4	11	1	76	7	137
2017	CR-05	46	28	12	1	1	10	2	84	2	105
2017	CR-06	33	33	7	0	7	20	0	83	8	15
2014	CR	33	33	14	5	3	10	2	74	9	431
2014	CR-03	28	33	13	7	4	13	2	71	13	141
2014	CR-04	32	34	14	5	3	10	1	75	9	157
2014	CR-05	42	31	14	5	1	6	2	79	6	108
2014	CR-06	33	33	22	0	6	6	0	71	6	18
2011	CR	43	30	11	4	2	8	0	81	7	595
2011	CR-03	43	23	14	6	2	11	0	75	10	128
2011	CR-04	41	34	11	4	3	8	0	81	7	256
2011	CR-05	46	30	11	4	2	7	0	82	7	180
2011	CR-06	37	47	5	5	0	5	0	89	6	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	6	94	220
2018	CR-03	17	83	29
2018	CR-05	7	93	81

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CR	36	14

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	43	14

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	43	14

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	0	14

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	0	14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	43	14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CR	0	14

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CR	0	14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	22	15	3	2	25	6	72	7	220
2018	CR-03	31	14	31	7	0	14	3	54	8	29
2018	CR-04	29	21	9	3	1	30	6	79	6	99
2018	CR-05	22	26	16	1	5	23	6	68	9	81
2017	CR	27	18	15	3	3	27	6	68	9	341
2017	CR-03	27	15	11	6	4	31	7	67	16	82
2017	CR-04	24	23	18	3	1	27	4	67	6	137
2017	CR-05	32	16	15	2	3	24	8	71	7	105
2017	CR-06	27	20	13	0	7	27	7	70	10	15
2014	CR	21	24	16	3	2	25	9	68	8	430
2014	CR-03	17	20	16	6	0	29	12	63	11	141
2014	CR-04	23	25	18	1	4	23	8	68	6	158
2014	CR-05	24	26	14	5	0	23	8	73	7	106
2014	CR-06	33	39	11	0	6	11	0	81	6	18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	31	13	1	3	9	0	80	5	218
2018	CR-03	41	24	17	0	3	14	0	76	4	29
2018	CR-04	45	30	14	1	2	7	0	81	3	97
2018	CR-05	40	35	11	2	5	7	0	80	8	81
2017	CR	39	27	14	3	2	13	1	77	6	340
2017	CR-03	39	23	11	4	5	15	2	76	10	81
2017	CR-04	36	29	20	3	1	11	0	73	4	137
2017	CR-05	45	27	10	3	2	12	2	83	6	105
2017	CR-06	29	29	14	0	7	21	0	73	9	14
2014	CR	36	31	14	3	1	13	2	78	5	431
2014	CR-03	31	32	13	6	1	15	3	77	8	141
2014	CR-04	37	31	16	1	2	12	1	78	4	158
2014	CR-05	44	27	14	2	0	11	2	82	2	107
2014	CR-06	33	44	11	0	6	6	0	82	6	18
2011	CR	42	32	11	4	2	9	0	82	6	594
2011	CR-03	42	27	9	4	2	15	0	82	7	128
2011	CR-04	38	35	10	4	2	11	0	82	7	255
2011	CR-05	47	31	13	3	1	5	1	82	5	180
2011	CR-06	32	53	5	5	0	5	0	89	6	19

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	25	19	5	6	1	1	69	12	220
2018	CR-03	34	24	17	10	7	7	0	63	19	29
2018	CR-04	49	22	18	3	6	0	1	72	9	99
2018	CR-05	33	31	19	7	6	1	2	67	14	81
2017	CR	38	26	20	5	8	0	3	65	14	341
2017	CR-03	30	22	24	7	10	1	5	56	18	82
2017	CR-04	41	27	18	4	7	0	1	69	12	136
2017	CR-05	37	29	20	4	8	0	3	68	12	105
2017	CR-06	40	13	20	7	13	0	7	57	21	15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	35	17	10	3	0	2	70	13	218
2018	CR-03	28	38	21	10	0	0	3	68	11	29
2018	CR-04	41	33	13	6	5	0	2	75	11	98
2018	CR-05	23	38	20	15	3	1	1	62	18	80
2017	CR	39	31	15	10	2	0	2	72	13	340
2017	CR-03	35	26	13	15	7	1	2	63	23	82
2017	CR-04	46	32	12	8	1	0	1	79	9	136
2017	CR-05	35	33	19	9	1	0	3	71	10	105
2017	CR-06	29	29	21	14	0	0	7	62	15	14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	47	26	15	6	2	0	3	76	9	219
2018	CR-03	46	21	21	4	0	0	7	73	4	28
2018	CR-04	53	26	11	4	3	0	3	81	7	99
2018	CR-05	36	31	17	10	2	1	2	69	13	81
2017	CR	51	25	12	5	3	0	3	79	8	338
2017	CR-03	46	19	15	9	5	1	5	70	14	82
2017	CR-04	58	24	10	3	2	0	2	84	5	134
2017	CR-05	49	29	11	5	3	0	3	80	8	105
2017	CR-06	29	43	14	7	0	0	7	77	8	14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	26	15	11	3	0	3	70	15	220
2018	CR-03	45	21	17	10	3	0	3	68	14	29
2018	CR-04	43	30	10	8	5	0	3	76	14	99
2018	CR-05	35	22	22	16	1	1	2	59	18	81
2017	CR	42	27	16	7	4	1	4	73	11	340
2017	CR-03	44	27	15	7	1	3	4	75	9	82
2017	CR-04	45	27	15	7	4	0	3	74	11	137
2017	CR-05	44	27	15	7	3	1	4	75	10	104
2017	CR-06	7	21	36	7	21	0	7	31	31	14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	11	6	1	1	1	12	91	3	218
2018	CR-03	62	7	10	0	3	0	17	83	4	29
2018	CR-04	74	8	5	1	2	0	9	91	3	97
2018	CR-05	59	17	5	1	0	2	15	93	1	81
2017	CR	64	12	5	1	1	0	17	91	3	338
2017	CR-03	63	9	5	1	1	1	20	91	3	81
2017	CR-04	67	12	5	0	1	0	15	92	2	136
2017	CR-05	64	13	5	2	1	0	15	91	3	104
2017	CR-06	57	14	7	0	0	0	21	91	0	14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	22	11	5	6	0	1	77	12	219
2018	CR-03	45	21	21	3	7	0	3	68	11	29
2018	CR-04	58	19	8	5	8	0	1	78	13	98
2018	CR-05	47	27	12	7	4	1	1	76	11	81
2017	CR	50	24	13	6	5	1	1	76	11	341
2017	CR-03	50	23	11	6	7	3	0	75	14	82
2017	CR-04	53	23	12	6	5	0	1	76	11	137
2017	CR-05	47	31	14	5	2	0	2	79	7	105
2017	CR-06	43	7	21	14	14	0	0	50	29	14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	28	16	8	3	1	2	72	11	218
2018	CR-03	31	17	31	14	3	0	3	50	18	29
2018	CR-04	49	25	12	6	3	1	3	77	10	97
2018	CR-05	33	36	15	9	4	2	1	72	13	81
2017	CR	43	29	13	6	4	2	4	76	10	340
2017	CR-03	35	30	16	7	6	1	4	69	14	82
2017	CR-04	46	25	14	5	3	3	4	76	9	137
2017	CR-05	47	32	10	5	3	1	3	82	8	104
2017	CR-06	29	36	14	7	14	0	0	64	21	14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	31	15	7	3	1	2	74	10	219
2018	CR-03	38	38	10	0	7	3	3	81	7	29
2018	CR-04	47	29	10	10	2	0	2	77	13	98
2018	CR-05	32	33	22	6	4	1	1	67	10	81
2017	CR	45	32	11	6	2	2	3	81	8	339
2017	CR-03	49	30	9	4	2	3	4	84	7	81
2017	CR-04	44	32	12	7	1	1	1	78	9	137
2017	CR-05	46	31	10	5	3	1	4	81	8	105
2017	CR-06	36	50	7	0	7	0	0	86	7	14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	47	27	14	8	2	1	1	76	10	220
2018	CR-03	38	21	28	7	3	0	3	61	11	29
2018	CR-04	55	26	9	7	1	0	2	82	8	99
2018	CR-05	38	31	16	9	4	2	0	71	13	81
2017	CR	46	28	15	4	4	1	3	76	8	340
2017	CR-03	39	30	16	9	2	1	2	72	11	82
2017	CR-04	48	26	16	4	3	1	2	77	7	137
2017	CR-05	51	25	14	3	4	0	3	78	7	105
2017	CR-06	29	43	14	0	14	0	0	71	14	14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	31	13	5	2	1	2	79	8	220
2018	CR-03	38	38	21	0	0	0	3	79	0	29
2018	CR-04	49	32	7	7	3	0	1	83	10	99
2018	CR-05	40	28	19	6	2	2	2	71	9	81
2017	CR	49	30	11	4	2	1	3	82	7	336
2017	CR-03	47	26	14	4	2	3	5	79	7	81
2017	CR-04	49	30	13	4	1	1	1	81	5	136
2017	CR-05	52	30	7	6	4	0	2	83	10	104
2017	CR-06	38	54	8	0	0	0	0	92	0	13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	64	14	10	4	4	1	4	82	8	219
2018	CR-03	64	18	11	4	0	0	4	85	4	28
2018	CR-04	65	11	9	3	5	1	6	82	9	99
2018	CR-05	63	15	11	5	4	1	1	80	9	81
2017	CR	66	16	8	4	2	0	4	86	6	339
2017	CR-03	58	19	11	5	1	1	4	82	6	82
2017	CR-04	64	14	10	5	2	0	5	82	8	135
2017	CR-05	74	14	3	1	4	0	4	92	5	105
2017	CR-06	71	21	7	0	0	0	0	93	0	14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	68	13	6	2	1	2	8	89	4	220
2018	CR-03	62	24	7	0	0	0	7	93	0	29
2018	CR-04	71	12	3	4	0	2	8	92	4	99
2018	CR-05	64	11	11	1	2	2	7	84	4	81

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	72	9	7	2	3	2	5	87	5	219
2018	CR-03	66	3	21	0	3	0	7	74	4	29
2018	CR-04	71	11	7	2	1	1	6	89	3	98
2018	CR-05	72	10	4	2	5	4	4	88	8	81
2017	CR	75	9	4	4	3	1	3	88	7	338
2017	CR-03	67	13	4	6	6	1	2	84	13	82
2017	CR-04	78	8	4	4	3	1	1	88	8	134
2017	CR-05	80	8	4	1	2	1	5	93	3	105
2017	CR-06	71	14	7	7	0	0	0	86	7	14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	21	10	2	2	0	1	86	5	219
2018	CR-03	61	29	7	0	0	0	4	93	0	28
2018	CR-04	64	19	11	3	2	0	1	84	5	99
2018	CR-05	62	22	9	2	4	1	0	85	6	81
2017	CR	65	19	7	4	1	1	2	87	6	339
2017	CR-03	55	22	9	7	2	3	2	81	10	82
2017	CR-04	68	19	5	5	1	1	1	89	6	135
2017	CR-05	71	15	7	2	0	1	4	91	2	105
2017	CR-06	43	36	21	0	0	0	0	79	0	14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	64	18	8	6	3	1	0	83	9	218
2018	CR-03	54	21	14	4	4	4	0	78	7	28
2018	CR-04	67	15	7	6	3	0	1	84	9	98
2018	CR-05	63	21	6	6	2	1	0	85	9	81
2017	CR	62	18	8	4	5	1	3	83	9	339
2017	CR-03	65	16	6	5	6	1	1	83	11	82
2017	CR-04	60	20	9	2	6	1	2	83	8	136
2017	CR-05	67	18	7	2	1	1	5	90	3	105
2017	CR-06	36	14	14	29	7	0	0	50	36	14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	60	5	3	1	0	0	30	93	3	218
2018	CR-03	50	7	4	0	0	0	39	94	0	28
2018	CR-04	62	2	2	3	0	0	31	93	4	98
2018	CR-05	58	7	2	0	1	1	30	95	2	81
2017	CR	62	6	3	1	0	2	26	94	2	336
2017	CR-03	59	2	4	4	0	4	27	89	5	81
2017	CR-04	61	7	3	1	0	1	26	94	2	134
2017	CR-05	68	3	2	0	0	1	27	97	0	105
2017	CR-06	57	36	7	0	0	0	0	93	0	14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	71	13	5	1	0	1	10	93	2	219
2018	CR-03	68	14	0	0	0	4	14	100	0	28
2018	CR-04	68	13	3	2	1	0	13	93	3	99
2018	CR-05	74	12	7	0	0	1	5	92	0	81
2017	CR	75	8	4	1	0	2	10	94	2	338
2017	CR-03	72	6	2	4	0	3	13	93	4	82
2017	CR-04	79	8	5	0	1	1	7	94	1	135
2017	CR-05	72	9	3	1	0	2	13	95	1	104
2017	CR-06	93	7	0	0	0	0	0	100	0	14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	56	16	13	5	6	1	3	75	12	218
2018	CR-03	32	21	21	0	21	4	0	56	22	28
2018	CR-04	58	15	13	9	3	0	1	74	12	98
2018	CR-05	59	14	11	2	5	1	7	80	8	81
2017	CR	49	14	11	7	13	1	5	68	21	340
2017	CR-03	32	16	12	6	27	4	4	51	36	82
2017	CR-04	49	15	13	7	11	0	4	67	19	136
2017	CR-05	59	12	9	9	5	0	7	77	14	105
2017	CR-06	79	14	0	0	7	0	0	93	7	14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	50	26	14	6	1	0	2	78	7	218
2018	CR-03	46	21	18	4	4	0	7	73	8	28
2018	CR-04	50	26	14	8	1	0	1	76	9	98
2018	CR-05	51	28	14	4	0	1	2	82	4	81
2017	CR	54	23	11	4	3	0	3	80	8	340
2017	CR-03	43	26	21	1	5	1	4	72	6	82
2017	CR-04	53	24	13	7	4	0	1	77	10	136
2017	CR-05	64	22	3	4	2	0	6	91	6	105
2017	CR-06	71	7	14	7	0	0	0	79	7	14

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	34	23	8	1	1	0	68	9	219
2018	CR-03	10	52	24	7	3	3	0	64	11	29
2018	CR-04	46	31	15	7	1	0	0	77	8	98
2018	CR-05	25	35	28	10	0	1	1	61	10	81
2017	CR	25	37	24	5	5	1	3	64	11	341
2017	CR-03	23	32	24	6	10	3	2	58	17	82
2017	CR-04	23	40	24	5	4	1	3	66	9	136
2017	CR-05	29	39	22	4	4	0	2	70	8	105
2017	CR-06	13	27	47	13	0	0	0	40	13	15

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	9	33	30	22	0	0	52	14	218
2018	CR-03	3	14	38	45	0	0	0	45	17	29
2018	CR-04	8	8	30	25	28	0	0	54	16	99
2018	CR-05	3	8	39	29	20	1	1	50	10	80
2017	CR	5	11	28	31	22	1	2	54	17	341
2017	CR-03	4	22	26	35	11	1	1	48	26	82
2017	CR-04	7	10	27	25	28	1	3	55	17	136
2017	CR-05	4	7	27	34	28	0	1	63	11	105
2017	CR-06	0	7	53	33	0	0	7	36	7	15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	33	10	5	4	4	80	9	220
2018	CR-03	41	34	14	0	3	7	81	4	29
2018	CR-04	41	36	8	5	5	4	81	11	99
2018	CR-05	48	31	10	6	4	1	80	10	81
2017	CR	29	35	16	6	5	9	70	12	341
2017	CR-03	26	33	15	6	9	12	67	17	82
2017	CR-04	24	35	22	6	4	10	65	11	136
2017	CR-05	39	39	10	5	4	4	81	9	105
2017	CR-06	27	20	27	20	0	7	50	21	15

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	36	11	5	6	1	77	11	219
2018	CR-03	34	41	14	3	3	3	79	7	29
2018	CR-04	42	34	10	5	7	1	78	12	99
2018	CR-05	40	38	10	5	8	0	78	13	80
2017	CR	29	42	15	4	7	3	73	11	340
2017	CR-03	23	40	15	5	15	3	65	20	82
2017	CR-04	29	44	16	6	3	3	75	9	135
2017	CR-05	39	39	13	2	4	3	80	6	105
2017	CR-06	0	53	27	0	13	7	57	14	15

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	57	21	8	4	2	5	2	62	38	220
2018	CR-03	52	21	3	7	7	10	0	58	42	29
2018	CR-04	66	16	10	3	2	0	3	68	32	99
2018	CR-05	49	25	7	5	1	10	2	56	44	81
2017	CR	52	20	11	4	4	5	4	57	43	341
2017	CR-03	49	21	9	6	4	6	6	56	44	82
2017	CR-04	57	19	8	4	4	4	2	61	39	136
2017	CR-05	48	21	15	2	6	5	4	52	48	105
2017	CR-06	60	7	27	0	0	7	0	64	36	15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	23	77
2018	CR-04	29	31
2018	CR-05	16	31
2017	CR	31	131
2017	CR-03	37	30
2017	CR-04	33	49
2017	CR-05	28	46

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	32	77
2018	CR-04	39	31
2018	CR-05	26	31
2017	CR	33	131
2017	CR-03	33	30
2017	CR-04	41	49
2017	CR-05	24	46

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	26	77
2018	CR-04	26	31
2018	CR-05	26	31
2017	CR	24	131
2017	CR-03	37	30
2017	CR-04	18	49
2017	CR-05	24	46

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CR	23	77
2018	CR-04	13	31
2018	CR-05	35	31
2017	CR	24	131
2017	CR-03	13	30
2017	CR-04	22	49
2017	CR-05	33	46

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CR	4	77
2018	CR-04	6	31
2018	CR-05	3	31
2017	CR	5	131
2017	CR-03	3	30
2017	CR-04	6	49
2017	CR-05	4	46

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CR	10	77
2018	CR-04	10	31
2018	CR-05	16	31

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CR	32	77
2018	CR-04	19	31
2018	CR-05	35	31
2017	CR	35	131
2017	CR-03	40	30
2017	CR-04	33	49
2017	CR-05	35	46

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CR	10	61	16	7	1	4	70
2018	CR-04	7	57	21	11	4	0	28
2018	CR-05	13	67	13	3	0	3	30
2017	CR	8	72	7	4	4	5	125
2017	CR-03	3	72	10	0	10	3	29
2017	CR-04	9	71	4	4	2	9	45
2017	CR-05	7	76	7	7	2	2	45

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	80	20	74
2018	CR-04	83	17	30
2018	CR-05	83	17	30

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	30	13	8	7	1	11	69	16	76
2018	CR-04	48	26	6	3	6	0	10	82	11	31
2018	CR-05	10	40	17	13	7	3	10	58	23	30
2017	CR	19	32	15	14	10	4	6	57	27	133
2017	CR-03	22	34	19	13	9	3	0	58	23	32
2017	CR-04	14	27	10	14	16	6	12	50	38	49
2017	CR-05	24	33	17	15	4	2	4	60	21	46

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	19	22	18	12	6	1	21	53	23	77
2018	CR-04	16	26	16	3	3	3	32	65	10	31
2018	CR-05	16	26	23	16	6	0	13	48	26	31
2017	CR	11	19	11	19	17	5	18	39	46	133
2017	CR-03	13	22	25	19	6	3	13	41	30	32
2017	CR-04	10	14	6	16	22	8	22	35	56	49
2017	CR-05	11	20	9	20	17	4	20	40	49	46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	56	14	7	4	4	4	11	82	10	218
2018	CR-03	59	21	3	0	3	7	7	92	4	29
2018	CR-04	65	8	7	3	3	1	13	85	7	99
2018	CR-05	46	19	9	8	6	4	9	74	16	79

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).