2018 Public Service Employee Survey Results for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 39 9 14 8 0 1 68 23 244
2018 AS-01 33 36 7 16 2 2 4 74 19 45
2018 AS-02 19 38 10 16 16 0 1 57 32 69
2018 AS-03 26 40 10 16 9 0 0 66 24 70
2018 AS-04 34 41 7 10 7 0 0 76 17 29
2018 AS-05 29 59 6 6 0 0 0 88 6 17
2017 AS 29 35 9 13 13 0 1 65 26 261
2017 AS-01 41 30 14 7 7 0 2 72 14 44
2017 AS-02 29 23 10 17 19 0 1 53 37 69
2017 AS-03 18 43 10 13 16 0 0 60 30 91
2017 AS-04 36 43 0 14 7 0 0 79 21 28
2017 AS-05 50 33 6 11 0 0 0 83 11 18
2014 AS 32 37 14 11 6 0 0 68 18 219
2014 AS-01 28 50 11 11 0 0 0 78 11 18
2014 AS-02 40 33 13 11 3 0 0 73 14 63
2014 AS-03 19 36 14 19 13 0 0 55 31 80
2014 AS-04 44 40 13 3 0 0 0 84 3 32
2014 AS-05 43 36 21 0 0 0 0 79 0 14
2011 AS 36 36 15 8 4 0 1 73 12 286
2011 AS-01 36 38 15 5 5 0 0 74 10 39
2011 AS-02 38 36 14 10 3 0 0 74 13 72
2011 AS-03 32 32 18 11 7 1 0 64 18 107
2011 AS-04 52 36 9 0 0 0 3 91 0 33
2011 AS-05 24 62 10 0 0 0 5 90 0 21
2008 AS 31 43 12 10 2 0 1 75 12 289
2008 AS-01 37 35 13 13 2 0 0 72 15 46
2008 AS-02 30 42 15 10 2 0 1 73 13 81
2008 AS-03 34 42 9 12 3 0 0 75 16 89
2008 AS-04 22 53 13 6 3 0 3 77 10 32
2008 AS-05 29 48 14 5 0 0 5 80 5 21

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 38 12 6 2 0 0 80 8 245
2018 AS-01 47 33 9 2 9 0 0 80 11 45
2018 AS-02 39 39 14 9 0 0 0 77 9 70
2018 AS-03 39 40 11 9 1 0 0 79 10 70
2018 AS-04 34 48 10 3 3 0 0 83 7 29
2018 AS-05 65 35 0 0 0 0 0 100 0 17
2017 AS 39 41 11 7 2 0 0 80 9 261
2017 AS-01 43 32 14 7 5 0 0 75 11 44
2017 AS-02 35 43 10 9 1 1 0 79 10 69
2017 AS-03 38 41 13 8 0 0 0 79 8 91
2017 AS-04 28 54 14 0 4 0 0 82 4 28
2017 AS-05 50 44 0 6 0 0 0 94 6 18
2014 AS 37 42 12 7 2 0 0 79 9 219
2014 AS-01 39 39 11 6 6 0 0 78 11 18
2014 AS-02 27 43 19 10 2 0 0 70 11 63
2014 AS-03 35 45 11 9 0 0 0 80 9 80
2014 AS-04 47 37 3 6 6 0 0 84 13 32
2014 AS-05 50 50 0 0 0 0 0 100 0 14
2011 AS 48 32 14 3 2 0 0 81 6 287
2011 AS-01 44 36 15 3 3 0 0 79 5 39
2011 AS-02 40 33 18 6 3 0 0 74 8 72
2011 AS-03 46 33 16 2 3 1 0 79 5 107
2011 AS-04 68 26 3 0 3 0 0 94 3 34
2011 AS-05 57 29 5 10 0 0 0 86 10 21
2008 AS 46 38 11 4 1 0 0 84 6 289
2008 AS-01 46 24 22 2 7 0 0 70 9 46
2008 AS-02 40 43 12 5 0 0 0 83 5 81
2008 AS-03 45 42 9 4 0 0 0 87 4 89
2008 AS-04 47 38 3 13 0 0 0 84 13 32
2008 AS-05 52 38 10 0 0 0 0 90 0 21

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 39 7 5 2 0 0 86 7 243
2018 AS-01 48 36 5 5 7 0 0 84 11 44
2018 AS-02 45 48 0 7 0 0 0 93 7 69
2018 AS-03 43 36 16 6 0 0 0 79 6 70
2018 AS-04 45 41 7 3 3 0 0 86 7 29
2018 AS-05 65 29 6 0 0 0 0 94 0 17
2017 AS 46 35 10 7 2 0 0 81 9 260
2017 AS-01 52 23 11 7 7 0 0 75 14 44
2017 AS-02 42 39 7 9 1 1 0 82 10 69
2017 AS-03 44 35 10 11 0 0 0 79 11 91
2017 AS-04 43 40 18 0 0 0 0 82 0 28
2017 AS-05 61 39 0 0 0 0 0 100 0 18
2014 AS 44 42 6 6 2 0 0 86 8 219
2014 AS-01 39 44 6 0 11 0 0 83 11 18
2014 AS-02 37 46 11 5 2 0 0 83 6 63
2014 AS-03 43 46 1 10 0 0 0 89 10 80
2014 AS-04 50 38 6 3 3 0 0 87 6 32
2014 AS-05 64 36 0 0 0 0 0 100 0 14
2011 AS 49 39 7 3 1 0 0 88 5 287
2011 AS-01 41 41 13 3 3 0 0 82 5 39
2011 AS-02 40 42 8 7 3 0 0 82 10 72
2011 AS-03 49 41 7 2 0 1 0 91 2 107
2011 AS-04 68 26 3 0 3 0 0 94 3 34
2011 AS-05 67 33 0 0 0 0 0 100 0 21
2008 AS 48 40 6 4 1 0 0 88 6 289
2008 AS-01 41 43 4 4 7 0 0 85 11 46
2008 AS-02 48 37 9 5 1 0 0 85 6 81
2008 AS-03 46 43 9 2 0 0 0 89 2 89
2008 AS-04 44 47 0 9 0 0 0 91 9 32
2008 AS-05 67 29 0 5 0 0 0 95 5 21

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 33 5 7 3 0 1 85 10 243
2018 AS-01 69 20 2 2 2 0 4 93 5 45
2018 AS-02 54 29 7 10 0 0 0 83 10 69
2018 AS-03 33 43 7 10 7 0 0 76 17 70
2018 AS-04 76 21 3 0 0 0 0 97 0 29
2018 AS-05 47 41 0 6 6 0 0 88 12 17
2017 AS 43 35 10 6 4 1 0 80 10 260
2017 AS-01 57 27 11 0 2 0 2 86 2 44
2017 AS-02 37 37 10 12 3 1 0 75 15 68
2017 AS-03 32 44 11 5 7 1 0 77 12 91
2017 AS-04 57 32 4 7 0 0 0 89 7 28
2017 AS-05 66 17 12 0 6 0 0 83 6 18
2014 AS 47 34 10 4 4 0 1 82 8 219
2014 AS-01 39 39 6 6 6 0 6 82 12 18
2014 AS-02 59 37 3 0 2 0 0 95 2 63
2014 AS-03 36 30 20 6 6 0 1 67 13 80
2014 AS-04 47 41 6 6 0 0 0 88 6 32
2014 AS-05 64 29 0 7 0 0 0 93 7 14
2011 AS 46 28 12 8 5 1 1 75 13 286
2011 AS-01 59 23 5 8 3 0 3 84 11 39
2011 AS-02 43 32 15 6 3 0 1 76 8 72
2011 AS-03 36 29 12 10 10 1 1 66 21 106
2011 AS-04 56 24 12 6 3 0 0 79 9 34
2011 AS-05 62 19 14 5 0 0 0 81 5 21

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 41 11 4 3 0 0 82 7 244
2018 AS-01 51 44 0 4 0 0 0 96 4 45
2018 AS-02 37 41 11 4 6 0 0 79 10 70
2018 AS-03 40 39 11 6 4 0 0 79 10 70
2018 AS-04 31 55 10 0 3 0 0 86 3 29
2018 AS-05 59 29 12 0 0 0 0 88 0 17
2017 AS 38 41 10 7 4 0 0 79 11 261
2017 AS-01 43 39 11 5 2 0 0 82 7 44
2017 AS-02 30 49 4 10 6 0 0 80 16 69
2017 AS-03 36 44 10 5 4 0 0 80 10 91
2017 AS-04 43 35 15 4 4 0 0 78 7 28
2017 AS-05 44 28 17 6 6 0 0 72 12 18
2014 AS 33 48 12 5 2 0 0 82 6 219
2014 AS-01 39 50 6 0 6 0 0 89 6 18
2014 AS-02 27 51 17 2 3 0 0 78 5 63
2014 AS-03 30 50 14 6 0 0 0 80 6 80
2014 AS-04 44 40 0 13 3 0 0 84 16 32
2014 AS-05 36 57 7 0 0 0 0 93 0 14
2011 AS 46 36 10 5 2 0 0 83 7 286
2011 AS-01 49 33 13 3 3 0 0 82 5 39
2011 AS-02 44 31 17 4 4 0 0 75 8 72
2011 AS-03 43 42 7 7 1 1 0 86 8 106
2011 AS-04 59 32 6 3 0 0 0 91 3 34
2011 AS-05 38 48 5 10 0 0 0 86 10 21
2008 AS 47 40 6 5 2 0 0 87 7 287
2008 AS-01 47 33 7 4 9 0 0 80 13 45
2008 AS-02 42 43 6 4 4 1 0 86 8 81
2008 AS-03 49 38 8 4 0 0 0 88 4 89
2008 AS-04 47 41 3 9 0 0 0 88 9 32
2008 AS-05 55 40 0 5 0 0 0 95 5 20

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 35 14 11 4 0 0 71 15 245
2018 AS-01 44 29 22 2 0 2 0 75 2 45
2018 AS-02 33 41 10 10 6 0 0 74 16 70
2018 AS-03 23 39 14 17 6 0 1 62 23 70
2018 AS-04 45 34 7 10 3 0 0 79 14 29
2018 AS-05 47 18 18 18 0 0 0 65 18 17
2017 AS 32 37 15 8 7 0 0 69 15 261
2017 AS-01 41 36 16 0 7 0 0 77 7 44
2017 AS-02 32 41 14 7 6 0 0 72 13 69
2017 AS-03 26 33 16 14 10 0 0 59 24 91
2017 AS-04 39 43 4 11 4 0 0 82 14 28
2017 AS-05 28 45 22 0 6 0 0 72 6 18
2014 AS 31 41 12 11 5 0 0 72 16 219
2014 AS-01 22 50 11 11 6 0 0 72 17 18
2014 AS-02 29 51 11 8 0 2 0 81 8 63
2014 AS-03 31 30 13 18 9 0 0 61 26 80
2014 AS-04 41 41 9 0 9 0 0 82 9 32
2014 AS-05 29 36 29 7 0 0 0 64 7 14
2011 AS 31 38 13 11 6 1 0 69 18 287
2011 AS-01 41 44 3 3 10 0 0 85 13 39
2011 AS-02 29 39 15 14 3 0 0 68 17 72
2011 AS-03 26 36 15 12 9 2 0 63 22 107
2011 AS-04 35 41 9 12 3 0 0 76 15 34
2011 AS-05 33 33 19 14 0 0 0 67 14 21

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 42 13 6 2 0 1 79 8 245
2018 AS-01 51 33 11 4 0 0 0 84 4 45
2018 AS-02 37 39 17 4 3 0 0 76 7 70
2018 AS-03 26 47 11 11 1 0 3 75 13 70
2018 AS-04 31 48 10 3 7 0 0 79 10 29
2018 AS-05 24 59 18 0 0 0 0 82 0 17
2017 AS 36 42 9 9 4 0 0 78 13 261
2017 AS-01 45 36 11 2 5 0 0 82 7 44
2017 AS-02 36 39 6 14 4 0 0 75 19 69
2017 AS-03 30 42 13 11 4 0 0 71 15 91
2017 AS-04 32 61 0 7 0 0 0 93 7 28
2017 AS-05 39 50 6 0 6 0 0 89 6 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 38 7 3 0 1 0 89 4 243
2018 AS-01 51 33 9 4 0 2 0 86 5 45
2018 AS-02 49 41 7 1 1 0 0 90 3 70
2018 AS-03 43 43 6 6 0 1 0 88 6 69
2018 AS-04 66 24 7 3 0 0 0 90 3 29
2018 AS-05 41 59 0 0 0 0 0 100 0 17
2017 AS 47 39 8 3 3 0 0 86 5 260
2017 AS-01 49 35 9 5 2 0 0 84 7 43
2017 AS-02 46 35 13 3 1 0 1 82 4 69
2017 AS-03 42 46 7 2 3 0 0 88 5 91
2017 AS-04 57 32 4 4 4 0 0 89 7 28
2017 AS-05 44 45 11 0 0 0 0 89 0 18
2014 AS 46 41 9 3 1 0 0 87 4 219
2014 AS-01 33 56 6 6 0 0 0 89 6 18
2014 AS-02 41 48 8 2 2 0 0 89 3 63
2014 AS-03 49 34 11 5 1 0 0 83 6 80
2014 AS-04 47 47 6 0 0 0 0 94 0 32
2014 AS-05 43 43 14 0 0 0 0 86 0 14
2011 AS 41 44 10 3 2 0 0 85 5 287
2011 AS-01 44 46 3 3 5 0 0 90 8 39
2011 AS-02 39 47 8 3 3 0 0 86 6 72
2011 AS-03 37 45 12 4 1 1 0 83 5 107
2011 AS-04 47 41 12 0 0 0 0 88 0 34
2011 AS-05 43 29 24 5 0 0 0 71 5 21
2008 AS 54 34 8 2 1 1 0 88 3 288
2008 AS-01 52 30 13 2 2 0 0 83 4 46
2008 AS-02 53 35 5 4 2 1 0 89 6 81
2008 AS-03 58 33 9 0 0 0 0 91 0 89
2008 AS-04 47 38 13 3 0 0 0 84 3 32
2008 AS-05 50 35 5 5 0 5 0 89 5 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 36 16 9 3 0 0 72 12 240
2018 AS-01 42 35 21 2 0 0 0 77 2 43
2018 AS-02 33 39 16 11 1 0 0 71 13 70
2018 AS-03 28 38 17 10 7 0 0 65 17 69
2018 AS-04 41 38 10 7 3 0 0 79 10 29
2018 AS-05 56 19 13 13 0 0 0 75 13 16
2017 AS 33 40 13 10 5 0 0 72 15 259
2017 AS-01 49 28 12 9 2 0 0 77 12 43
2017 AS-02 33 41 7 16 3 0 0 74 19 69
2017 AS-03 24 44 13 9 10 0 0 68 19 91
2017 AS-04 22 56 15 7 0 0 0 78 7 27
2017 AS-05 44 28 22 0 6 0 0 72 6 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 39 5 1 2 0 0 92 4 243
2018 AS-01 60 33 4 0 2 0 0 93 2 45
2018 AS-02 48 45 3 1 3 0 0 93 4 69
2018 AS-03 54 36 6 3 1 0 0 90 4 69
2018 AS-04 41 45 7 0 7 0 0 86 7 29
2018 AS-05 59 35 6 0 0 0 0 94 0 17
2017 AS 57 32 7 3 1 0 0 89 4 261
2017 AS-01 55 34 7 2 2 0 0 89 5 44
2017 AS-02 54 30 7 7 1 0 0 84 9 69
2017 AS-03 55 36 7 1 1 0 0 91 2 91
2017 AS-04 61 32 7 0 0 0 0 93 0 28
2017 AS-05 66 22 12 0 0 0 0 88 0 18
2014 AS 68 24 6 1 0 0 0 92 2 219
2014 AS-01 67 33 0 0 0 0 0 100 0 18
2014 AS-02 59 32 6 3 0 0 0 90 3 63
2014 AS-03 74 19 6 1 0 0 0 93 1 80
2014 AS-04 75 19 3 0 3 0 0 94 3 32
2014 AS-05 71 21 7 0 0 0 0 93 0 14
2011 AS 64 29 6 1 0 0 0 93 1 286
2011 AS-01 54 36 10 0 0 0 0 90 0 39
2011 AS-02 63 28 7 1 1 0 0 90 3 72
2011 AS-03 63 29 6 1 0 1 0 93 1 106
2011 AS-04 85 12 3 0 0 0 0 97 0 34
2011 AS-05 52 43 5 0 0 0 0 95 0 21

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 37 12 8 4 0 0 76 12 243
2018 AS-01 29 42 18 9 0 0 2 73 9 45
2018 AS-02 34 36 13 10 7 0 0 70 17 70
2018 AS-03 41 36 6 12 4 1 0 78 16 69
2018 AS-04 38 41 14 3 3 0 0 79 7 29
2018 AS-05 59 35 6 0 0 0 0 94 0 17
2017 AS 37 38 13 8 4 0 0 75 12 261
2017 AS-01 39 45 7 5 2 0 2 86 7 44
2017 AS-02 29 33 19 9 10 0 0 62 19 69
2017 AS-03 32 37 18 11 2 0 0 69 13 91
2017 AS-04 50 46 4 0 0 0 0 96 0 28
2017 AS-05 55 33 6 6 0 0 0 88 6 18
2014 AS 29 45 13 10 2 1 0 75 12 218
2014 AS-01 28 33 17 17 0 6 0 65 18 18
2014 AS-02 24 47 10 15 3 2 0 72 18 62
2014 AS-03 26 48 19 5 3 0 0 74 8 80
2014 AS-04 35 44 6 13 0 0 3 81 13 32
2014 AS-05 50 36 7 7 0 0 0 86 7 14
2011 AS 35 39 13 10 3 0 1 74 13 284
2011 AS-01 32 47 13 5 3 0 0 79 8 38
2011 AS-02 31 36 18 10 3 0 3 69 13 72
2011 AS-03 30 44 11 11 3 1 0 74 14 105
2011 AS-04 56 18 12 12 3 0 0 74 15 34
2011 AS-05 38 33 5 19 5 0 0 71 24 21

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 39 12 6 3 0 0 79 9 243
2018 AS-01 42 33 18 4 2 0 0 76 7 45
2018 AS-02 31 43 16 9 1 0 0 74 10 70
2018 AS-03 42 32 12 9 6 0 0 74 14 69
2018 AS-04 45 45 7 0 3 0 0 90 3 29
2018 AS-05 59 41 0 0 0 0 0 100 0 17
2017 AS 49 31 7 8 4 0 0 81 12 259
2017 AS-01 45 39 9 0 5 2 0 86 5 44
2017 AS-02 48 30 7 10 4 0 0 78 15 67
2017 AS-03 38 34 10 12 5 0 0 73 18 91
2017 AS-04 68 28 0 4 0 0 0 96 4 28
2017 AS-05 66 28 0 6 0 0 0 94 6 18
2014 AS 41 40 10 7 2 0 0 81 9 219
2014 AS-01 33 33 22 11 0 0 0 67 11 18
2014 AS-02 33 46 8 8 3 2 0 81 11 63
2014 AS-03 41 39 13 5 3 0 0 80 8 80
2014 AS-04 44 47 3 6 0 0 0 91 6 32
2014 AS-05 64 21 7 7 0 0 0 86 7 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 40 11 5 3 0 0 81 8 241
2018 AS-01 48 41 9 2 0 0 0 89 2 44
2018 AS-02 41 39 10 7 3 0 0 80 10 69
2018 AS-03 30 45 12 7 6 0 0 75 13 69
2018 AS-04 48 31 10 3 7 0 0 79 10 29
2018 AS-05 47 35 18 0 0 0 0 82 0 17
2017 AS 39 35 13 8 4 0 1 75 12 259
2017 AS-01 50 34 7 2 5 2 0 86 7 44
2017 AS-02 36 35 10 10 7 0 1 72 18 69
2017 AS-03 29 37 19 11 3 0 1 67 14 91
2017 AS-04 47 39 14 0 0 0 0 86 0 28
2017 AS-05 53 36 6 6 0 0 0 88 6 17
2014 AS 42 39 12 5 1 0 0 81 6 219
2014 AS-01 33 56 6 6 0 0 0 89 6 18
2014 AS-02 44 40 10 3 3 0 0 84 6 63
2014 AS-03 36 36 16 11 0 0 0 73 11 80
2014 AS-04 44 44 12 0 0 0 0 88 0 32
2014 AS-05 64 29 7 0 0 0 0 93 0 14
2011 AS 45 34 13 6 2 1 0 79 8 282
2011 AS-01 49 35 8 5 0 3 0 86 6 37
2011 AS-02 46 30 13 9 3 0 0 76 11 70
2011 AS-03 40 37 15 5 3 1 0 77 8 106
2011 AS-04 56 32 12 0 0 0 0 88 0 34
2011 AS-05 38 43 14 5 0 0 0 81 5 21

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 40 10 3 1 0 0 86 4 244
2018 AS-01 49 42 4 4 0 0 0 91 4 45
2018 AS-02 46 40 11 3 0 0 0 86 3 70
2018 AS-03 39 39 16 4 1 0 0 78 6 69
2018 AS-04 38 55 3 0 3 0 0 93 3 29
2018 AS-05 71 29 0 0 0 0 0 100 0 17
2017 AS 42 42 8 6 3 0 0 83 8 261
2017 AS-01 55 32 5 7 2 0 0 86 9 44
2017 AS-02 32 48 9 7 4 0 0 80 12 69
2017 AS-03 40 42 11 4 3 0 0 81 8 91
2017 AS-04 32 54 11 4 0 0 0 86 4 28
2017 AS-05 61 28 6 6 0 0 0 89 6 18
2014 AS 44 40 11 4 1 0 0 84 5 219
2014 AS-01 50 39 6 6 0 0 0 89 6 18
2014 AS-02 41 40 11 5 3 0 0 81 8 63
2014 AS-03 43 41 13 4 0 0 0 84 4 80
2014 AS-04 50 34 9 3 3 0 0 84 6 32
2014 AS-05 50 50 0 0 0 0 0 100 0 14
2011 AS 50 35 10 4 1 0 0 85 5 287
2011 AS-01 49 38 10 0 3 0 0 87 3 39
2011 AS-02 46 33 14 6 1 0 0 79 7 72
2011 AS-03 48 38 8 5 0 1 0 87 5 107
2011 AS-04 71 18 9 3 0 0 0 88 3 34
2011 AS-05 43 43 10 5 0 0 0 86 5 21
2008 AS 52 37 5 4 1 0 0 90 6 287
2008 AS-01 50 35 4 4 7 0 0 85 11 46
2008 AS-02 49 38 6 5 0 1 0 89 5 81
2008 AS-03 55 34 7 3 1 0 0 89 4 89
2008 AS-04 42 48 0 10 0 0 0 90 10 31
2008 AS-05 60 35 5 0 0 0 0 95 0 20

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 30 13 9 2 0 1 74 12 245
2018 AS-01 62 22 7 7 2 0 0 84 9 45
2018 AS-02 44 26 17 7 4 0 1 71 12 70
2018 AS-03 41 34 13 10 1 0 0 76 11 70
2018 AS-04 45 17 17 14 3 0 3 64 18 29
2018 AS-05 12 65 6 18 0 0 0 76 18 17
2017 AS 40 32 13 8 6 0 2 73 14 261
2017 AS-01 57 27 5 5 2 0 5 88 7 44
2017 AS-02 38 30 9 12 10 0 1 69 22 69
2017 AS-03 33 36 22 5 3 0 0 69 9 91
2017 AS-04 43 32 7 14 4 0 0 75 18 28
2017 AS-05 33 28 17 6 11 0 6 65 18 18
2014 AS 39 36 18 5 1 0 0 75 6 219
2014 AS-01 67 28 6 0 0 0 0 94 0 18
2014 AS-02 56 30 10 3 0 2 0 87 3 63
2014 AS-03 23 43 24 9 3 0 0 65 11 80
2014 AS-04 41 37 19 3 0 0 0 78 3 32
2014 AS-05 21 43 21 14 0 0 0 64 14 14
2011 AS 31 34 22 7 6 0 0 65 13 286
2011 AS-01 44 28 21 8 0 0 0 72 8 39
2011 AS-02 40 29 21 6 4 0 0 69 10 72
2011 AS-03 23 37 25 9 5 1 0 60 14 106
2011 AS-04 26 44 18 9 3 0 0 71 12 34
2011 AS-05 24 43 14 0 19 0 0 67 19 21
2008 AS 34 35 18 9 4 0 0 69 13 288
2008 AS-01 50 37 9 0 4 0 0 87 4 46
2008 AS-02 33 39 20 6 3 0 0 71 9 80
2008 AS-03 35 30 21 10 3 0 0 65 13 89
2008 AS-04 22 31 16 22 9 0 0 53 31 32
2008 AS-05 33 33 19 14 0 0 0 67 14 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 27 36 21 7 0 1 28 35 245
2018 AS-01 2 22 29 29 13 2 2 44 26 45
2018 AS-02 9 26 34 21 9 0 1 30 35 70
2018 AS-03 13 21 44 16 6 0 0 21 34 70
2018 AS-04 10 48 17 17 3 0 3 21 61 29
2018 AS-05 0 41 35 24 0 0 0 24 41 17
2017 AS 8 23 32 20 12 1 3 33 33 260
2017 AS-01 2 11 30 20 25 2 9 51 15 44
2017 AS-02 10 26 25 25 10 1 3 36 38 69
2017 AS-03 10 25 37 19 7 0 2 26 36 91
2017 AS-04 11 26 37 18 8 0 0 27 37 27
2017 AS-05 6 28 34 28 5 0 0 33 33 18
2014 AS 4 28 42 16 8 1 1 24 33 219
2014 AS-01 0 28 44 17 11 0 0 28 28 18
2014 AS-02 5 24 40 16 8 5 3 26 31 63
2014 AS-03 5 26 48 13 8 0 1 20 32 80
2014 AS-04 3 38 31 22 6 0 0 28 41 32
2014 AS-05 7 14 57 7 14 0 0 21 21 14
2011 AS 10 27 33 18 9 1 2 28 38 287
2011 AS-01 8 18 31 28 13 0 3 42 26 39
2011 AS-02 13 24 31 18 10 3 3 29 38 72
2011 AS-03 9 28 37 16 7 1 1 24 38 107
2011 AS-04 12 35 32 12 3 0 6 16 50 34
2011 AS-05 10 38 19 19 10 0 5 30 50 21
2008 AS 7 26 34 20 10 1 2 31 34 289
2008 AS-01 4 20 30 26 13 2 4 42 26 46
2008 AS-02 10 21 37 19 11 0 2 30 32 81
2008 AS-03 6 30 35 19 8 1 1 28 37 89
2008 AS-04 6 44 31 9 9 0 0 19 50 32
2008 AS-05 10 19 43 19 10 0 0 29 29 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 4 16 25 30 22 2 0 54 20 244
2018 AS-01 0 9 27 32 25 7 0 61 10 44
2018 AS-02 4 13 26 29 27 1 0 57 17 70
2018 AS-03 4 20 20 34 19 3 0 54 25 70
2018 AS-04 14 10 34 17 24 0 0 41 24 29
2018 AS-05 0 35 24 35 6 0 0 41 35 17
2017 AS 7 10 28 24 24 2 5 52 18 260
2017 AS-01 2 5 14 27 39 5 9 76 8 44
2017 AS-02 10 6 33 23 19 3 6 46 17 69
2017 AS-03 9 15 29 21 21 1 4 44 26 91
2017 AS-04 0 15 33 29 15 4 4 48 16 27
2017 AS-05 6 6 28 28 33 0 0 61 11 18
2014 AS 4 12 32 30 13 5 3 47 18 218
2014 AS-01 6 12 18 35 12 12 6 57 21 17
2014 AS-02 2 10 22 40 13 10 5 61 13 63
2014 AS-03 9 14 35 25 14 1 3 40 23 80
2014 AS-04 0 9 43 25 16 3 3 44 10 32
2014 AS-05 0 29 29 29 14 0 0 43 29 14
2011 AS 8 16 25 27 16 4 4 47 26 285
2011 AS-01 8 8 8 47 16 5 8 73 18 38
2011 AS-02 6 18 19 26 19 6 6 52 27 72
2011 AS-03 13 13 27 26 16 4 1 44 27 107
2011 AS-04 6 21 35 24 3 3 9 30 30 34
2011 AS-05 0 33 33 5 24 0 5 30 35 21
2008 AS 6 12 20 29 26 4 3 59 19 288
2008 AS-01 4 4 16 36 33 4 2 74 10 45
2008 AS-02 4 11 25 25 25 9 2 56 17 81
2008 AS-03 6 18 25 24 24 2 2 49 25 89
2008 AS-04 16 16 6 34 25 0 3 61 32 32
2008 AS-05 0 10 29 43 19 0 0 62 10 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 27 32 18 11 2 2 30 37 244
2018 AS-01 7 16 29 27 13 4 4 44 24 45
2018 AS-02 10 20 31 19 16 1 3 36 31 70
2018 AS-03 10 36 31 11 10 1 0 22 46 70
2018 AS-04 14 38 28 14 3 0 3 18 54 29
2018 AS-05 0 35 41 12 12 0 0 24 35 17
2017 AS 8 20 34 21 11 2 4 34 30 261
2017 AS-01 11 9 23 18 27 2 9 51 23 44
2017 AS-02 9 22 28 28 7 3 4 38 33 69
2017 AS-03 5 23 42 16 9 3 1 26 30 91
2017 AS-04 11 14 40 25 0 0 11 28 28 28
2017 AS-05 17 28 34 17 5 0 0 22 44 18
2014 AS 16 25 36 17 5 0 2 22 42 219
2014 AS-01 17 22 33 22 0 6 0 24 41 18
2014 AS-02 16 24 32 19 5 0 5 25 42 63
2014 AS-03 11 24 44 15 5 0 1 20 35 80
2014 AS-04 22 28 28 16 6 0 0 22 50 32
2014 AS-05 29 36 14 14 7 0 0 21 64 14
2011 AS 17 23 35 12 8 2 2 20 43 286
2011 AS-01 18 11 26 21 11 5 8 36 33 38
2011 AS-02 8 28 39 13 7 3 3 21 38 72
2011 AS-03 21 18 43 9 7 2 0 17 39 107
2011 AS-04 24 29 24 18 3 0 3 21 55 34
2011 AS-05 19 43 24 5 10 0 0 14 62 21
2008 AS 7 28 34 17 9 1 3 27 37 287
2008 AS-01 9 29 31 7 13 4 7 23 43 45
2008 AS-02 2 28 35 19 12 1 2 32 32 81
2008 AS-03 9 25 31 27 6 0 2 34 35 88
2008 AS-04 9 50 28 3 9 0 0 13 59 32
2008 AS-05 14 29 38 14 5 0 0 19 43 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 4 11 31 33 19 0 2 53 16 245
2018 AS-01 0 7 18 42 29 0 4 74 7 45
2018 AS-02 7 10 29 30 24 0 0 54 17 70
2018 AS-03 4 13 31 36 14 0 1 51 17 70
2018 AS-04 7 7 48 24 10 0 3 36 14 29
2018 AS-05 0 29 35 24 12 0 0 35 29 17
2017 AS 4 11 32 30 16 1 6 49 16 255
2017 AS-01 0 2 14 21 37 2 23 78 3 43
2017 AS-02 8 17 30 29 12 2 3 43 25 66
2017 AS-03 3 9 42 33 9 0 3 44 13 90
2017 AS-04 0 15 30 37 18 0 0 55 15 27
2017 AS-05 6 11 33 33 17 0 0 50 17 18
2014 AS 0 9 41 37 10 0 2 49 10 219
2014 AS-01 0 0 33 61 6 0 0 67 0 18
2014 AS-02 0 16 37 33 10 2 3 45 17 63
2014 AS-03 1 8 43 35 11 0 3 47 9 80
2014 AS-04 0 6 38 47 9 0 0 56 6 32
2014 AS-05 0 7 50 21 21 0 0 43 7 14
2011 AS 5 14 35 29 13 1 3 43 20 285
2011 AS-01 0 11 27 32 19 3 8 58 12 37
2011 AS-02 7 15 35 26 14 0 3 41 23 72
2011 AS-03 6 11 38 34 9 2 0 44 17 107
2011 AS-04 3 29 24 32 6 0 6 41 34 34
2011 AS-05 5 14 38 19 19 0 5 40 20 21
2008 AS 2 11 38 32 14 1 2 47 14 287
2008 AS-01 4 7 33 30 20 4 2 53 12 46
2008 AS-02 3 10 44 25 16 1 1 42 13 80
2008 AS-03 2 10 33 42 12 0 1 55 13 89
2008 AS-04 0 29 32 26 10 0 3 37 30 31
2008 AS-05 0 10 48 33 10 0 0 43 10 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 22 27 27 14 0 2 41 32 244
2018 AS-01 7 7 23 34 25 0 5 62 14 44
2018 AS-02 14 19 21 29 17 0 0 46 33 70
2018 AS-03 4 24 31 31 7 0 1 39 29 70
2018 AS-04 10 41 24 10 7 3 3 19 56 29
2018 AS-05 6 41 29 18 6 0 0 24 47 17
2017 AS 10 18 29 18 17 1 6 38 31 259
2017 AS-01 2 7 14 27 32 0 18 72 11 44
2017 AS-02 12 25 25 13 15 3 7 31 41 68
2017 AS-03 12 19 37 18 12 0 2 30 31 91
2017 AS-04 11 18 37 22 7 0 4 31 31 27
2017 AS-05 6 28 28 17 23 0 0 39 33 18
2014 AS 10 25 35 15 12 1 3 28 36 219
2014 AS-01 0 22 39 28 11 0 0 39 22 18
2014 AS-02 8 17 33 16 14 5 6 34 29 63
2014 AS-03 16 28 30 14 10 0 3 24 45 80
2014 AS-04 3 21 44 16 16 0 0 31 25 32
2014 AS-05 14 29 43 0 14 0 0 14 43 14
2011 AS 12 21 28 22 14 1 4 37 34 285
2011 AS-01 3 24 29 13 26 0 5 42 28 38
2011 AS-02 13 19 21 28 14 1 4 44 34 72
2011 AS-03 13 18 32 23 11 1 2 35 32 106
2011 AS-04 12 29 35 12 9 0 3 21 42 34
2011 AS-05 14 19 19 29 10 0 10 42 37 21
2008 AS 7 21 26 24 17 1 3 43 29 287
2008 AS-01 9 17 17 26 26 2 2 55 27 46
2008 AS-02 6 16 23 28 20 1 5 51 24 81
2008 AS-03 5 20 33 24 16 1 1 41 26 88
2008 AS-04 13 39 29 3 13 0 3 17 53 31
2008 AS-05 10 24 33 24 10 0 0 33 33 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 7 20 22 27 18 3 2 48 28 244
2018 AS-01 4 13 16 29 20 11 7 59 22 45
2018 AS-02 6 24 26 21 21 1 0 43 30 70
2018 AS-03 6 17 19 36 17 3 3 56 24 70
2018 AS-04 17 28 24 24 7 0 0 31 45 29
2018 AS-05 6 25 31 13 25 0 0 38 31 16
2017 AS 6 16 26 24 18 2 7 47 25 260
2017 AS-01 5 9 14 23 34 2 14 68 16 44
2017 AS-02 9 16 26 19 15 4 10 40 29 68
2017 AS-03 4 15 32 32 11 2 3 45 21 91
2017 AS-04 11 25 32 22 11 0 0 33 35 28
2017 AS-05 6 28 22 11 34 0 0 45 33 18
2014 AS 3 18 23 32 16 3 6 52 23 217
2014 AS-01 6 22 17 28 11 6 11 47 33 18
2014 AS-02 3 15 15 27 24 5 11 62 21 62
2014 AS-03 4 19 29 33 11 3 3 46 24 80
2014 AS-04 0 6 39 32 23 0 0 55 6 31
2014 AS-05 7 29 21 36 7 0 0 43 36 14
2011 AS 9 19 26 21 15 1 8 40 31 284
2011 AS-01 5 11 26 26 16 3 13 50 19 38
2011 AS-02 8 15 25 19 21 1 10 45 27 72
2011 AS-03 12 14 30 23 14 1 6 40 28 107
2011 AS-04 9 44 13 16 6 3 9 25 61 32
2011 AS-05 5 43 19 10 14 0 10 26 53 21
2008 AS 12 18 23 25 13 3 5 41 33 288
2008 AS-01 9 16 13 31 20 7 4 58 28 45
2008 AS-02 9 16 22 27 11 7 7 45 29 81
2008 AS-03 18 11 26 28 15 1 1 44 30 89
2008 AS-04 9 44 22 6 9 0 9 17 59 32
2008 AS-05 19 24 29 24 5 0 0 29 43 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 7 19 39 21 10 1 1 32 27 244
2018 AS-01 5 16 25 23 25 2 5 51 22 44
2018 AS-02 17 14 37 17 11 3 0 29 32 70
2018 AS-03 3 20 49 23 4 0 1 28 23 70
2018 AS-04 7 31 34 24 3 0 0 28 38 29
2018 AS-05 0 24 53 12 12 0 0 24 24 17
2017 AS 9 20 31 22 13 1 4 37 31 261
2017 AS-01 2 14 23 20 27 2 11 55 18 44
2017 AS-02 13 19 29 25 9 3 3 35 34 69
2017 AS-03 10 20 38 18 11 0 3 30 31 91
2017 AS-04 4 28 32 33 4 0 0 36 32 28
2017 AS-05 6 33 23 22 16 0 0 39 39 18
2014 AS 8 24 35 20 9 2 2 30 34 219
2014 AS-01 17 17 22 22 11 6 6 38 38 18
2014 AS-02 10 24 33 21 10 2 2 31 34 63
2014 AS-03 6 26 35 21 6 4 1 29 34 80
2014 AS-04 9 16 43 16 16 0 0 31 25 32
2014 AS-05 0 36 36 14 14 0 0 29 36 14
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 35 16 8 5 6 4 69 14 245
2018 AS-01 27 29 11 9 4 16 4 69 17 45
2018 AS-02 36 29 20 11 1 1 1 66 13 70
2018 AS-03 21 37 17 3 11 4 6 65 16 70
2018 AS-04 21 48 10 10 3 7 0 74 15 29
2018 AS-05 24 47 18 6 0 6 0 75 6 17
2017 AS 33 30 13 10 5 3 6 69 17 261
2017 AS-01 41 30 7 5 2 7 9 84 8 44
2017 AS-02 30 29 16 12 3 3 7 66 16 69
2017 AS-03 21 36 12 15 10 3 2 60 27 91
2017 AS-04 43 28 18 4 0 0 8 77 4 28
2017 AS-05 61 17 6 0 6 6 6 88 6 18
2014 AS 37 29 15 8 4 4 4 71 13 219
2014 AS-01 33 28 17 0 0 11 11 79 0 18
2014 AS-02 29 32 19 2 5 8 6 70 7 63
2014 AS-03 39 29 13 13 5 1 1 69 18 80
2014 AS-04 47 28 12 9 0 0 3 78 10 32
2014 AS-05 43 29 21 7 0 0 0 71 7 14

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 29 7 6 7 1 1 80 12 245
2018 AS-01 56 24 4 7 2 2 4 86 10 45
2018 AS-02 53 27 6 9 6 0 0 80 14 70
2018 AS-03 44 31 10 1 11 1 0 77 13 70
2018 AS-04 48 31 7 7 7 0 0 79 14 29
2018 AS-05 47 35 6 6 6 0 0 82 12 17
2017 AS 50 26 7 8 5 2 2 79 14 261
2017 AS-01 50 34 0 7 2 2 5 90 10 44
2017 AS-02 49 25 9 12 3 1 1 76 15 69
2017 AS-03 40 27 10 11 9 3 0 69 20 91
2017 AS-04 68 18 11 0 0 4 0 89 0 28
2017 AS-05 72 17 6 0 6 0 0 89 6 18
2014 AS 48 29 10 7 3 3 0 79 11 219
2014 AS-01 33 44 11 6 0 6 0 82 6 18
2014 AS-02 46 35 8 3 5 3 0 84 8 63
2014 AS-03 40 28 11 14 5 3 0 69 19 80
2014 AS-04 69 19 9 3 0 0 0 88 3 32
2014 AS-05 71 21 7 0 0 0 0 93 0 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 29 18 11 9 14 2 55 24 245
2018 AS-01 11 29 16 4 4 33 2 62 14 45
2018 AS-02 24 24 21 13 4 13 0 56 20 70
2018 AS-03 14 26 20 14 16 9 1 44 33 70
2018 AS-04 17 24 17 10 17 14 0 48 32 29
2018 AS-05 18 53 6 18 0 0 6 75 19 17
2017 AS 17 29 13 12 9 14 5 57 27 261
2017 AS-01 25 34 5 2 5 20 9 84 10 44
2017 AS-02 13 23 20 13 9 17 4 46 28 69
2017 AS-03 13 32 12 16 14 10 2 51 35 91
2017 AS-04 18 32 11 11 4 15 11 67 19 28
2017 AS-05 22 33 11 22 0 12 0 62 25 18
2014 AS 18 26 15 16 7 15 3 54 28 219
2014 AS-01 11 17 33 11 0 28 0 38 15 18
2014 AS-02 17 17 14 17 8 24 2 47 34 63
2014 AS-03 18 26 15 19 10 9 4 50 33 80
2014 AS-04 28 38 3 16 0 9 6 78 19 32
2014 AS-05 29 36 29 7 0 0 0 64 7 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 33 8 5 0 0 0 86 6 244
2018 AS-01 59 32 7 2 0 0 0 91 2 44
2018 AS-02 63 21 11 4 0 0 0 84 4 70
2018 AS-03 40 43 7 9 1 0 0 83 10 70
2018 AS-04 55 38 3 3 0 0 0 93 3 29
2018 AS-05 41 47 6 6 0 0 0 88 6 17
2017 AS 48 38 5 6 3 0 1 87 9 261
2017 AS-01 57 36 0 2 0 0 5 98 2 44
2017 AS-02 52 33 3 9 3 0 0 86 12 69
2017 AS-03 34 46 7 7 5 1 0 81 12 91
2017 AS-04 57 35 4 4 0 0 0 93 4 28
2017 AS-05 55 34 6 6 0 0 0 89 6 18
2014 AS 49 40 6 4 0 0 0 89 5 219
2014 AS-01 39 61 0 0 0 0 0 100 0 18
2014 AS-02 49 44 2 3 2 0 0 94 5 63
2014 AS-03 44 39 14 4 0 0 0 83 4 80
2014 AS-04 69 18 3 9 0 0 0 87 9 32
2014 AS-05 43 57 0 0 0 0 0 100 0 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 36 13 4 1 0 1 83 5 244
2018 AS-01 53 27 16 2 0 0 2 82 2 45
2018 AS-02 47 33 11 6 1 0 1 81 7 70
2018 AS-03 37 43 14 4 1 0 0 80 6 70
2018 AS-04 52 34 14 0 0 0 0 86 0 29
2018 AS-05 50 44 6 0 0 0 0 94 0 16
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 28 14 3 3 0 1 80 6 243
2018 AS-01 69 18 9 0 2 0 2 89 2 45
2018 AS-02 53 26 14 4 3 0 0 79 7 70
2018 AS-03 35 30 20 6 6 0 3 67 12 69
2018 AS-04 52 38 7 0 3 0 0 90 3 29
2018 AS-05 53 41 6 0 0 0 0 94 0 17
2017 AS 50 35 5 6 2 0 0 86 9 261
2017 AS-01 64 30 2 5 0 0 0 93 5 44
2017 AS-02 52 28 9 7 3 0 1 81 10 69
2017 AS-03 42 37 7 9 4 1 0 80 13 91
2017 AS-04 53 43 0 4 0 0 0 96 4 28
2017 AS-05 50 50 0 0 0 0 0 100 0 18
2014 AS 48 34 11 5 3 0 0 82 7 220
2014 AS-01 44 44 6 0 6 0 0 89 6 18
2014 AS-02 43 43 3 3 6 2 0 87 10 63
2014 AS-03 44 29 19 9 0 0 0 73 9 80
2014 AS-04 64 24 9 3 0 0 0 88 3 33
2014 AS-05 50 29 14 0 7 0 0 79 7 14
2011 AS 41 30 16 7 4 1 0 72 12 286
2011 AS-01 53 24 13 8 3 0 0 76 11 38
2011 AS-02 38 36 15 7 4 0 0 74 11 72
2011 AS-03 39 27 16 10 6 2 0 68 16 107
2011 AS-04 41 32 24 0 0 0 3 76 0 34
2011 AS-05 48 29 10 10 0 5 0 80 10 21
2008 AS 43 30 11 10 5 0 0 73 16 288
2008 AS-01 40 31 11 2 16 0 0 71 18 45
2008 AS-02 40 32 17 7 2 0 1 73 10 81
2008 AS-03 42 33 8 13 4 0 0 74 18 89
2008 AS-04 47 19 9 19 6 0 0 66 25 32
2008 AS-05 52 24 5 19 0 0 0 76 19 21

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 26 13 4 3 1 1 80 7 243
2018 AS-01 64 18 2 2 2 4 7 93 5 45
2018 AS-02 57 21 19 0 3 0 0 79 3 70
2018 AS-03 38 36 13 6 7 0 0 74 13 69
2018 AS-04 59 10 21 7 0 3 0 71 7 29
2018 AS-05 41 41 6 12 0 0 0 82 12 17
2017 AS 54 31 6 4 2 1 1 88 6 261
2017 AS-01 64 25 2 5 0 2 2 93 5 44
2017 AS-02 52 30 10 4 0 1 1 85 4 69
2017 AS-03 47 34 9 4 4 1 0 82 9 91
2017 AS-04 65 32 0 0 4 0 0 96 4 28
2017 AS-05 55 39 0 0 6 0 0 94 6 18
2014 AS 50 30 9 4 1 4 1 84 6 220
2014 AS-01 67 17 0 0 6 11 0 94 6 18
2014 AS-02 41 40 6 2 2 8 2 89 4 63
2014 AS-03 48 31 14 5 1 0 1 80 6 80
2014 AS-04 61 24 9 3 0 3 0 88 3 33
2014 AS-05 50 36 7 7 0 0 0 86 7 14
2011 AS 45 27 15 6 4 3 1 74 9 285
2011 AS-01 53 18 18 5 5 0 0 71 11 38
2011 AS-02 38 33 11 10 4 3 1 74 14 72
2011 AS-03 48 24 17 4 4 3 1 75 8 107
2011 AS-04 48 27 15 3 0 3 3 81 3 33
2011 AS-05 38 38 19 0 0 5 0 80 0 21
2008 AS 45 28 13 7 4 3 0 75 11 289
2008 AS-01 41 22 13 7 11 7 0 67 19 46
2008 AS-02 40 32 17 6 1 2 1 74 8 81
2008 AS-03 46 35 11 3 3 1 0 82 7 89
2008 AS-04 50 19 9 13 6 3 0 71 19 32
2008 AS-05 43 19 14 14 0 10 0 68 16 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 30 7 7 3 1 0 83 10 243
2018 AS-01 69 11 9 0 2 7 2 88 2 45
2018 AS-02 53 27 7 9 4 0 0 80 13 70
2018 AS-03 42 38 4 10 6 0 0 80 16 69
2018 AS-04 55 31 10 3 0 0 0 86 3 29
2018 AS-05 35 47 6 12 0 0 0 82 12 17
2017 AS 55 29 6 6 3 0 0 84 9 260
2017 AS-01 67 23 7 0 0 2 0 93 0 43
2017 AS-02 52 25 9 9 4 0 1 78 13 69
2017 AS-03 46 34 8 7 5 0 0 80 12 91
2017 AS-04 61 32 0 7 0 0 0 93 7 28
2017 AS-05 66 23 0 11 0 0 0 89 11 18
2014 AS 49 34 9 5 2 0 0 83 7 220
2014 AS-01 61 22 6 6 6 0 0 83 11 18
2014 AS-02 37 48 10 2 3 2 0 85 5 63
2014 AS-03 51 29 13 6 1 0 0 80 8 80
2014 AS-04 61 24 9 6 0 0 0 85 6 33
2014 AS-05 50 36 7 0 7 0 0 86 7 14
2011 AS 43 33 9 9 5 1 0 77 13 287
2011 AS-01 56 23 8 8 3 3 0 82 11 39
2011 AS-02 39 32 11 11 7 0 0 71 18 72
2011 AS-03 42 35 9 7 6 2 0 78 12 107
2011 AS-04 44 35 12 9 0 0 0 79 9 34
2011 AS-05 48 38 5 10 0 0 0 86 10 21
2008 AS 46 30 11 8 3 0 0 77 11 289
2008 AS-01 50 20 9 15 7 0 0 70 22 46
2008 AS-02 42 31 17 5 2 1 1 75 8 81
2008 AS-03 46 35 10 7 2 0 0 81 9 89
2008 AS-04 47 25 13 9 6 0 0 72 16 32
2008 AS-05 52 33 5 10 0 0 0 86 10 21

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 24 12 2 1 1 0 84 3 241
2018 AS-01 68 18 9 0 0 2 2 90 0 44
2018 AS-02 63 20 14 0 1 1 0 84 1 70
2018 AS-03 49 28 15 6 3 0 0 76 9 68
2018 AS-04 66 24 7 3 0 0 0 90 3 29
2018 AS-05 41 41 18 0 0 0 0 82 0 17
2017 AS 61 23 7 5 2 3 0 86 7 261
2017 AS-01 70 18 5 0 0 7 0 95 0 44
2017 AS-02 62 20 12 3 0 3 0 85 3 69
2017 AS-03 53 25 4 11 5 1 0 79 17 91
2017 AS-04 75 14 7 0 4 0 0 89 4 28
2017 AS-05 50 39 6 6 0 0 0 89 6 18

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 28 9 4 3 0 0 84 7 243
2018 AS-01 69 22 4 2 0 0 2 93 2 45
2018 AS-02 57 26 11 1 4 0 0 83 6 70
2018 AS-03 41 35 10 9 6 0 0 75 14 69
2018 AS-04 69 17 10 3 0 0 0 86 3 29
2018 AS-05 47 41 6 6 0 0 0 88 6 17
2017 AS 56 30 7 4 3 0 0 86 7 261
2017 AS-01 73 20 5 2 0 0 0 93 2 44
2017 AS-02 55 28 12 6 0 0 0 83 6 69
2017 AS-03 48 32 5 5 9 0 0 80 14 91
2017 AS-04 65 32 4 0 0 0 0 96 0 28
2017 AS-05 44 45 6 0 6 0 0 89 6 18
2014 AS 55 29 7 6 2 0 0 84 9 220
2014 AS-01 61 28 6 6 0 0 0 89 6 18
2014 AS-02 49 38 5 5 2 2 0 89 6 63
2014 AS-03 53 25 10 10 3 0 0 78 13 80
2014 AS-04 64 21 9 3 3 0 0 85 6 33
2014 AS-05 64 21 7 0 7 0 0 86 7 14
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 42 10 9 6 1 3 73 16 86
2018 AS-03 23 43 6 11 14 0 3 68 26 35
2018 AS-04 30 35 17 9 0 4 4 71 10 23
2018 AS-05 31 56 13 0 0 0 0 88 0 16
2017 AS 31 42 9 9 5 1 2 76 15 97
2017 AS-03 18 48 10 16 6 0 2 67 22 50
2017 AS-04 45 40 15 0 0 0 0 85 0 20
2017 AS-05 53 29 0 6 0 6 6 93 7 17
2014 AS 38 30 19 5 2 2 4 72 8 96
2014 AS-03 26 41 20 9 4 0 0 67 13 46
2014 AS-04 46 21 20 0 0 4 8 77 0 24
2014 AS-05 62 15 15 0 0 8 0 83 0 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 36 12 6 4 5 0 78 10 244
2018 AS-01 49 31 11 0 0 9 0 88 0 45
2018 AS-02 39 37 9 6 4 6 0 80 11 70
2018 AS-03 33 31 14 10 9 3 0 66 19 70
2018 AS-04 31 52 10 3 0 3 0 86 4 29
2018 AS-05 35 35 18 6 0 6 0 75 6 17
2017 AS 41 32 11 7 4 5 0 77 12 260
2017 AS-01 56 28 5 2 2 7 0 90 5 43
2017 AS-02 36 30 12 9 6 6 1 72 16 69
2017 AS-03 37 33 14 8 4 3 0 73 13 91
2017 AS-04 32 46 7 11 0 4 0 81 11 28
2017 AS-05 55 22 6 6 0 12 0 87 6 18
2014 AS 33 36 15 6 2 7 0 74 9 221
2014 AS-01 22 33 17 0 0 28 0 77 0 18
2014 AS-02 35 41 8 3 6 6 0 81 10 63
2014 AS-03 32 35 19 10 1 4 0 69 12 81
2014 AS-04 40 30 24 3 0 3 0 72 3 33
2014 AS-05 29 50 7 7 0 7 0 85 8 14
2011 AS 31 34 16 7 4 7 0 70 12 285
2011 AS-01 39 32 13 11 0 5 0 75 11 38
2011 AS-02 35 29 18 6 6 7 0 69 12 72
2011 AS-03 25 33 17 11 6 8 0 63 18 106
2011 AS-04 32 35 24 0 3 6 0 72 3 34
2011 AS-05 29 43 14 5 0 10 0 79 5 21

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 36 12 10 5 2 0 73 15 242
2018 AS-01 52 27 9 5 0 7 0 85 5 44
2018 AS-02 30 41 7 12 7 3 0 73 19 69
2018 AS-03 33 33 16 10 7 0 0 67 17 69
2018 AS-04 31 38 14 10 3 3 0 71 14 29
2018 AS-05 29 47 12 6 6 0 0 76 12 17
2017 AS 38 33 15 7 5 2 1 73 12 260
2017 AS-01 52 34 7 5 0 2 0 88 5 44
2017 AS-02 32 30 19 7 9 1 1 64 16 69
2017 AS-03 35 34 18 5 5 2 0 71 11 91
2017 AS-04 37 34 15 15 0 0 0 71 15 27
2017 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS 31 36 18 10 3 2 0 69 13 221
2014 AS-01 28 39 17 6 0 11 0 75 6 18
2014 AS-02 35 38 14 5 5 3 0 75 10 63
2014 AS-03 28 32 19 16 4 1 0 61 20 81
2014 AS-04 34 40 18 6 3 0 0 73 9 33
2014 AS-05 29 50 14 7 0 0 0 79 7 14
2011 AS 25 39 16 10 6 4 0 67 16 284
2011 AS-01 29 42 13 13 3 0 0 71 16 38
2011 AS-02 25 42 15 8 6 4 0 70 14 72
2011 AS-03 22 35 18 10 10 5 0 60 21 105
2011 AS-04 32 50 9 3 0 6 0 88 3 34
2011 AS-05 19 29 33 14 0 0 5 50 15 21
2008 AS 30 37 21 7 2 2 0 69 10 289
2008 AS-01 30 33 24 2 4 7 0 67 7 46
2008 AS-02 27 38 21 7 4 2 0 67 11 81
2008 AS-03 26 37 26 7 1 2 1 65 8 89
2008 AS-04 28 38 16 16 3 0 0 66 19 32
2008 AS-05 29 48 14 10 0 0 0 76 10 21

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 35 20 10 6 3 0 63 16 245
2018 AS-01 44 24 16 9 0 7 0 74 10 45
2018 AS-02 24 40 11 11 9 4 0 67 21 70
2018 AS-03 23 29 29 10 9 1 0 52 19 70
2018 AS-04 10 52 21 10 3 3 0 64 14 29
2018 AS-05 29 35 18 12 6 0 0 65 18 17
2017 AS 29 35 19 10 4 4 0 66 14 261
2017 AS-01 41 36 11 0 2 9 0 85 3 44
2017 AS-02 28 30 17 14 6 3 1 61 21 69
2017 AS-03 26 34 20 12 4 3 0 63 17 91
2017 AS-04 14 50 25 11 0 0 0 65 11 28
2017 AS-05 44 28 17 6 0 6 0 76 6 18
2014 AS 23 38 18 11 3 7 0 65 15 221
2014 AS-01 22 39 11 6 0 22 0 79 7 18
2014 AS-02 19 48 11 8 6 8 0 72 16 63
2014 AS-03 23 36 16 16 4 5 0 62 21 81
2014 AS-04 30 21 34 9 0 6 0 55 10 33
2014 AS-05 21 57 21 0 0 0 0 79 0 14
2011 AS 17 43 16 12 6 6 0 63 19 286
2011 AS-01 21 44 18 10 3 5 0 68 14 39
2011 AS-02 19 49 10 11 4 7 0 73 16 72
2011 AS-03 17 37 17 13 11 5 0 57 25 107
2011 AS-04 15 42 24 12 0 6 0 61 13 33
2011 AS-05 5 52 14 14 5 10 0 63 21 21
2008 AS 18 41 20 10 3 7 1 64 14 288
2008 AS-01 15 39 17 7 7 13 2 64 15 46
2008 AS-02 15 41 17 14 2 10 1 63 18 81
2008 AS-03 20 40 24 8 2 6 0 64 11 89
2008 AS-04 19 34 28 13 3 3 0 55 16 32
2008 AS-05 19 43 19 19 0 0 0 62 19 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 38 16 12 9 3 0 62 22 244
2018 AS-01 32 36 11 11 2 7 0 73 15 44
2018 AS-02 27 31 11 13 14 3 0 60 28 70
2018 AS-03 19 37 19 10 13 3 0 57 24 70
2018 AS-04 14 45 21 17 0 3 0 61 18 29
2018 AS-05 6 53 24 12 6 0 0 59 18 17
2017 AS 26 38 12 12 7 4 1 67 20 260
2017 AS-01 41 39 7 9 0 5 0 83 10 44
2017 AS-02 14 42 13 13 13 3 1 59 27 69
2017 AS-03 30 31 15 11 8 4 1 64 20 91
2017 AS-04 14 43 21 18 0 4 0 60 18 28
2017 AS-05 47 42 0 12 0 0 0 88 12 17
2014 AS 21 42 20 10 5 3 0 65 15 221
2014 AS-01 22 61 6 0 0 11 0 94 0 18
2014 AS-02 21 40 13 16 6 5 0 63 23 63
2014 AS-03 21 40 23 7 7 1 0 61 15 81
2014 AS-04 27 43 21 9 0 0 0 70 9 33
2014 AS-05 29 21 50 0 0 0 0 50 0 14
2011 AS 20 42 13 16 7 2 0 63 24 287
2011 AS-01 18 46 10 10 10 5 0 68 22 39
2011 AS-02 22 39 11 19 7 1 0 62 27 72
2011 AS-03 22 32 16 20 7 2 1 56 28 107
2011 AS-04 9 62 12 12 3 3 0 73 15 34
2011 AS-05 19 62 5 5 10 0 0 81 14 21
2008 AS 21 43 14 15 4 3 0 66 20 287
2008 AS-01 20 39 11 18 2 7 2 65 23 44
2008 AS-02 15 49 12 15 4 5 0 68 19 81
2008 AS-03 24 38 18 16 3 1 0 63 19 89
2008 AS-04 19 44 9 19 9 0 0 63 28 32
2008 AS-05 19 48 19 14 0 0 0 67 14 21
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 46 11 6 1 2 0 83 7 244
2018 AS-01 36 44 9 7 0 4 0 84 7 45
2018 AS-02 40 46 7 4 1 1 0 87 6 70
2018 AS-03 35 46 12 6 1 0 0 81 7 69
2018 AS-04 24 52 14 7 0 3 0 79 7 29
2018 AS-05 35 47 12 6 0 0 0 82 6 17
2017 AS 38 42 13 4 2 1 0 80 6 260
2017 AS-01 45 43 9 0 0 2 0 91 0 44
2017 AS-02 32 36 17 9 3 3 0 70 12 69
2017 AS-03 36 43 13 4 3 0 0 79 8 91
2017 AS-04 46 40 14 0 0 0 0 86 0 28
2017 AS-05 23 65 12 0 0 0 0 88 0 17
2014 AS 34 45 16 3 1 1 0 80 4 221
2014 AS-01 50 11 22 6 0 11 0 69 6 18
2014 AS-02 33 49 11 3 2 2 0 84 5 63
2014 AS-03 27 49 17 5 1 0 0 77 6 81
2014 AS-04 43 52 6 0 0 0 0 94 0 33
2014 AS-05 36 21 43 0 0 0 0 57 0 14
2011 AS 29 44 16 5 2 3 0 75 8 286
2011 AS-01 42 24 21 5 3 5 0 69 8 38
2011 AS-02 32 50 7 4 1 4 1 87 6 72
2011 AS-03 23 44 20 8 2 3 0 69 11 107
2011 AS-04 32 47 18 0 3 0 0 79 3 34
2011 AS-05 19 52 19 0 10 0 0 71 10 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 42 9 5 1 3 0 85 6 243
2018 AS-01 47 31 13 4 0 4 0 81 5 45
2018 AS-02 40 39 11 6 0 4 0 82 6 70
2018 AS-03 37 46 7 6 1 3 0 85 7 70
2018 AS-04 32 50 4 4 7 0 4 85 11 28
2018 AS-05 38 56 6 0 0 0 0 94 0 16
2017 AS 43 35 9 4 5 2 2 82 9 259
2017 AS-01 43 39 5 2 2 5 5 90 5 44
2017 AS-02 38 38 10 6 3 4 0 80 9 68
2017 AS-03 36 34 11 5 10 0 3 73 16 91
2017 AS-04 57 32 7 0 0 4 0 93 0 28
2017 AS-05 58 36 6 0 0 0 0 94 0 17
2014 AS 43 38 8 5 4 2 0 83 9 221
2014 AS-01 33 28 17 6 0 17 0 73 7 18
2014 AS-02 44 40 6 2 8 0 0 84 10 63
2014 AS-03 47 37 5 7 2 1 0 85 10 81
2014 AS-04 40 43 12 3 3 0 0 82 6 33
2014 AS-05 57 29 14 0 0 0 0 86 0 14
2011 AS 45 31 10 7 2 2 1 79 10 287
2011 AS-01 38 36 5 13 3 3 3 78 16 39
2011 AS-02 47 28 11 4 1 6 3 82 6 72
2011 AS-03 44 26 15 9 3 2 1 72 13 107
2011 AS-04 53 38 6 3 0 0 0 91 3 34
2011 AS-05 48 43 5 5 0 0 0 90 5 21
2008 AS 40 37 9 4 4 4 1 82 9 289
2008 AS-01 26 37 9 9 7 11 2 73 18 46
2008 AS-02 44 35 9 5 2 5 0 83 8 81
2008 AS-03 40 39 9 3 4 1 2 83 8 89
2008 AS-04 44 44 6 3 3 0 0 88 6 32
2008 AS-05 29 43 10 5 10 5 0 75 15 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 40 13 2 1 1 0 84 3 241
2018 AS-01 56 33 11 0 0 0 0 89 0 45
2018 AS-02 42 33 17 3 0 4 0 79 3 69
2018 AS-03 33 46 17 0 3 0 0 80 3 69
2018 AS-04 36 50 7 7 0 0 0 86 7 28
2018 AS-05 56 38 6 0 0 0 0 94 0 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 28 20 12 11 5 3 54 25 245
2018 AS-01 24 31 18 13 4 2 7 61 20 45
2018 AS-02 17 29 17 13 11 11 1 52 28 70
2018 AS-03 23 21 23 10 14 4 4 48 27 70
2018 AS-04 14 45 21 10 10 0 0 59 21 29
2018 AS-05 18 29 24 18 6 6 0 50 25 17
2017 AS 22 22 18 12 13 9 3 50 29 261
2017 AS-01 27 23 16 9 5 16 5 63 17 44
2017 AS-02 25 28 13 14 13 6 1 56 30 69
2017 AS-03 18 13 20 15 20 9 5 36 41 91
2017 AS-04 14 36 28 7 11 4 0 52 18 28
2017 AS-05 28 23 22 11 6 11 0 56 19 18
2014 AS 16 20 23 15 12 11 3 42 32 221
2014 AS-01 6 11 50 6 0 28 0 23 8 18
2014 AS-02 16 19 14 21 14 13 3 42 42 63
2014 AS-03 16 23 21 15 16 6 2 43 34 81
2014 AS-04 15 24 24 15 9 6 6 45 27 33
2014 AS-05 29 14 36 7 0 14 0 50 8 14
2011 AS 17 28 13 16 14 10 1 51 34 282
2011 AS-01 18 24 11 16 16 16 0 50 38 38
2011 AS-02 13 32 14 22 11 7 1 48 36 72
2011 AS-03 17 25 17 17 18 6 1 45 38 103
2011 AS-04 24 35 6 9 6 18 3 74 19 34
2011 AS-05 29 24 5 5 24 14 0 61 33 21

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 33 18 12 7 3 0 62 19 245
2018 AS-01 36 36 20 7 2 0 0 71 9 45
2018 AS-02 26 27 24 14 6 3 0 54 21 70
2018 AS-03 23 27 17 17 10 6 0 53 29 70
2018 AS-04 21 52 10 7 7 3 0 75 14 29
2018 AS-05 29 47 12 6 6 0 0 76 12 17
2017 AS 33 35 10 10 10 3 0 69 20 260
2017 AS-01 48 34 7 7 2 2 0 84 9 44
2017 AS-02 32 32 9 12 10 6 0 68 23 69
2017 AS-03 22 34 15 11 15 2 0 57 27 91
2017 AS-04 36 43 7 7 7 0 0 79 14 28
2017 AS-05 41 42 12 0 6 0 0 82 6 17
2014 AS 25 38 13 12 6 5 0 66 20 221
2014 AS-01 33 39 6 11 0 11 0 81 13 18
2014 AS-02 22 40 13 8 8 10 0 68 18 63
2014 AS-03 21 32 17 20 9 1 0 54 29 81
2014 AS-04 30 45 6 6 6 3 3 81 13 33
2014 AS-05 36 43 14 7 0 0 0 79 7 14
2011 AS 31 31 17 12 7 3 0 64 19 286
2011 AS-01 28 31 13 21 5 3 0 61 26 39
2011 AS-02 32 42 11 8 3 4 0 77 12 72
2011 AS-03 27 20 21 15 13 4 0 49 29 107
2011 AS-04 44 35 18 3 0 0 0 79 3 34
2011 AS-05 29 43 19 5 5 0 0 71 10 21
2008 AS 30 35 18 11 4 2 0 66 15 288
2008 AS-01 26 35 17 11 9 2 0 62 20 46
2008 AS-02 30 32 16 16 2 4 0 64 19 81
2008 AS-03 31 27 25 11 5 1 0 59 16 88
2008 AS-04 19 59 13 6 3 0 0 78 9 32
2008 AS-05 43 29 24 5 0 0 0 71 5 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 27 17 15 13 3 2 52 29 244
2018 AS-01 31 27 18 7 9 2 7 63 17 45
2018 AS-02 16 23 21 19 14 4 3 42 35 70
2018 AS-03 24 26 16 13 17 3 1 52 31 70
2018 AS-04 21 31 14 24 10 0 0 52 34 29
2018 AS-05 24 47 12 12 6 0 0 71 18 17
2017 AS 21 28 17 12 17 1 3 52 30 261
2017 AS-01 30 27 20 9 11 0 2 58 21 44
2017 AS-02 14 30 14 16 19 1 4 48 37 69
2017 AS-03 19 30 15 10 23 1 2 50 34 91
2017 AS-04 21 26 28 14 11 0 0 47 25 28
2017 AS-05 33 22 17 22 6 0 0 55 28 18
2014 AS 16 27 17 20 15 3 2 45 37 221
2014 AS-01 0 39 17 17 22 0 6 41 41 18
2014 AS-02 17 16 22 19 17 5 3 36 40 63
2014 AS-03 16 32 10 25 15 1 1 49 41 81
2014 AS-04 15 37 15 15 15 3 0 53 31 33
2014 AS-05 36 29 21 14 0 0 0 64 14 14
2011 AS 12 23 22 22 16 3 1 37 40 286
2011 AS-01 13 11 34 24 13 3 3 25 39 38
2011 AS-02 10 19 17 28 18 4 4 32 50 72
2011 AS-03 15 28 20 18 16 4 0 45 35 107
2011 AS-04 18 32 18 24 9 0 0 50 32 34
2011 AS-05 5 24 19 24 29 0 0 29 52 21
2008 AS 18 35 16 18 11 1 1 54 30 289
2008 AS-01 17 35 9 13 22 4 0 55 36 46
2008 AS-02 20 37 15 19 7 1 1 58 27 81
2008 AS-03 17 33 21 19 9 0 1 50 28 89
2008 AS-04 16 38 16 16 9 3 3 57 27 32
2008 AS-05 19 38 14 19 10 0 0 57 29 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 26 36 25 7 2 2 1 65 9 244
2018 AS-01 31 36 20 7 0 4 2 71 7 45
2018 AS-02 22 30 29 12 3 4 0 55 15 69
2018 AS-03 20 40 31 4 4 0 0 60 9 70
2018 AS-04 31 38 24 0 0 3 3 74 0 29
2018 AS-05 41 47 0 12 0 0 0 88 12 17
2017 AS 30 38 15 9 3 3 2 71 13 260
2017 AS-01 37 33 14 0 5 9 2 79 5 43
2017 AS-02 26 36 13 13 4 3 4 67 19 69
2017 AS-03 25 37 19 13 3 2 0 64 17 91
2017 AS-04 32 43 14 7 0 4 0 78 7 28
2017 AS-05 39 50 11 0 0 0 0 89 0 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 31 10 2 1 3 0 87 3 244
2018 AS-01 59 23 14 2 0 2 0 84 2 44
2018 AS-02 51 30 13 1 0 4 0 85 1 70
2018 AS-03 51 27 11 1 3 4 1 83 5 70
2018 AS-04 45 48 3 3 0 0 0 93 3 29
2018 AS-05 59 29 6 0 0 6 0 94 0 17
2017 AS 50 32 13 1 2 2 0 84 3 259
2017 AS-01 52 36 5 0 0 5 2 95 0 44
2017 AS-02 51 29 17 0 1 1 0 81 1 69
2017 AS-03 42 33 16 2 4 2 0 77 7 90
2017 AS-04 54 39 7 0 0 0 0 93 0 28
2017 AS-05 70 12 18 0 0 0 0 82 0 17
2014 AS 56 31 10 0 1 2 0 88 2 221
2014 AS-01 61 22 11 0 0 6 0 88 0 18
2014 AS-02 63 27 8 0 2 0 0 90 2 63
2014 AS-03 48 41 7 1 2 0 0 89 4 81
2014 AS-04 58 21 15 0 0 6 0 84 0 33
2014 AS-05 57 29 14 0 0 0 0 86 0 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 35 11 2 1 1 0 86 3 245
2018 AS-01 56 36 9 0 0 0 0 91 0 45
2018 AS-02 53 30 13 1 0 3 0 85 1 70
2018 AS-03 43 34 13 4 4 1 0 78 9 70
2018 AS-04 45 48 7 0 0 0 0 93 0 29
2018 AS-05 59 29 12 0 0 0 0 88 0 17
2017 AS 52 31 8 5 2 2 0 85 6 261
2017 AS-01 64 25 9 2 0 0 0 89 2 44
2017 AS-02 55 32 9 4 0 0 0 87 4 69
2017 AS-03 46 27 11 8 4 2 1 76 13 91
2017 AS-04 46 50 4 0 0 0 0 96 0 28
2017 AS-05 61 28 6 0 0 6 0 94 0 18
2014 AS 54 32 9 1 1 2 0 88 3 221
2014 AS-01 61 28 11 0 0 0 0 89 0 18
2014 AS-02 60 25 11 0 2 2 0 87 2 63
2014 AS-03 43 43 7 4 2 0 0 86 6 81
2014 AS-04 61 21 12 0 0 6 0 88 0 33
2014 AS-05 64 29 7 0 0 0 0 93 0 14
2011 AS 41 37 10 5 2 5 0 82 7 287
2011 AS-01 46 33 5 8 3 5 0 84 11 39
2011 AS-02 39 42 10 3 1 4 1 85 4 72
2011 AS-03 38 31 14 7 4 6 0 73 12 107
2011 AS-04 47 38 12 3 0 0 0 85 3 34
2011 AS-05 38 48 10 0 0 5 0 90 0 21

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 57 30 11 1 1 0 0 87 2 245
2018 AS-01 67 27 7 0 0 0 0 93 0 45
2018 AS-02 57 29 10 3 0 1 0 87 3 70
2018 AS-03 50 30 16 1 3 0 0 80 4 70
2018 AS-04 59 28 14 0 0 0 0 86 0 29
2018 AS-05 59 29 6 0 6 0 0 88 6 17
2017 AS 56 34 7 1 2 0 0 90 3 260
2017 AS-01 67 30 2 0 0 0 0 98 0 43
2017 AS-02 65 26 3 3 1 1 0 93 4 69
2017 AS-03 44 41 10 1 4 0 0 85 5 91
2017 AS-04 50 47 4 0 0 0 0 96 0 28
2017 AS-05 66 23 11 0 0 0 0 89 0 18
2014 AS 56 34 8 1 0 0 0 91 2 221
2014 AS-01 61 28 11 0 0 0 0 89 0 18
2014 AS-02 59 35 5 2 0 0 0 94 2 63
2014 AS-03 48 43 6 1 1 0 0 91 2 81
2014 AS-04 61 24 12 3 0 0 0 85 3 33
2014 AS-05 71 21 7 0 0 0 0 93 0 14
2011 AS 49 34 9 6 2 0 0 83 8 286
2011 AS-01 44 38 10 5 3 0 0 82 8 39
2011 AS-02 55 30 10 3 3 0 0 85 6 71
2011 AS-03 46 34 7 8 4 1 0 80 12 107
2011 AS-04 53 35 12 0 0 0 0 88 0 34
2011 AS-05 38 38 10 14 0 0 0 76 14 21
2008 AS 46 42 8 3 2 0 0 88 5 288
2008 AS-01 53 33 9 2 2 0 0 87 4 45
2008 AS-02 49 42 6 1 1 0 0 91 2 81
2008 AS-03 37 47 11 2 2 0 0 84 4 89
2008 AS-04 47 41 3 6 3 0 0 88 9 32
2008 AS-05 43 48 10 0 0 0 0 90 0 21

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 33 14 5 4 1 0 77 9 245
2018 AS-01 53 29 13 2 2 0 0 82 4 45
2018 AS-02 41 39 10 7 1 1 0 81 9 70
2018 AS-03 34 29 21 4 10 1 0 64 14 70
2018 AS-04 45 41 10 3 0 0 0 86 3 29
2018 AS-05 59 29 6 6 0 0 0 88 6 17
2017 AS 45 34 12 6 3 0 0 79 9 259
2017 AS-01 57 34 7 2 0 0 0 91 2 44
2017 AS-02 46 35 9 9 1 0 0 81 10 68
2017 AS-03 36 32 19 8 5 0 0 68 13 91
2017 AS-04 40 45 15 0 0 0 0 85 0 27
2017 AS-05 55 34 0 11 0 0 0 89 11 18
2014 AS 39 37 16 7 1 0 0 76 8 221
2014 AS-01 39 44 17 0 0 0 0 83 0 18
2014 AS-02 46 32 16 5 2 0 0 78 6 63
2014 AS-03 30 40 15 15 1 0 0 69 16 81
2014 AS-04 43 37 21 0 0 0 0 79 0 33
2014 AS-05 57 36 7 0 0 0 0 93 0 14
2011 AS 41 32 14 7 5 1 0 74 12 287
2011 AS-01 31 38 21 8 3 0 0 69 10 39
2011 AS-02 47 32 13 3 6 0 0 79 8 72
2011 AS-03 36 29 18 11 6 1 0 65 17 107
2011 AS-04 53 29 9 3 6 0 0 82 9 34
2011 AS-05 52 29 10 5 0 5 0 85 5 21

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 34 13 7 2 0 0 78 9 243
2018 AS-01 53 31 11 2 2 0 0 84 4 45
2018 AS-02 43 37 10 9 0 1 0 81 9 68
2018 AS-03 34 34 17 7 7 0 0 69 14 70
2018 AS-04 45 38 7 10 0 0 0 83 10 29
2018 AS-05 59 29 6 6 0 0 0 88 6 17
2017 AS 44 38 8 6 3 0 0 82 9 260
2017 AS-01 57 36 5 2 0 0 0 93 2 44
2017 AS-02 42 42 7 4 4 0 0 84 9 69
2017 AS-03 36 36 14 8 5 0 0 73 13 91
2017 AS-04 43 47 4 7 0 0 0 89 7 28
2017 AS-05 53 35 0 12 0 0 0 88 12 17
2014 AS 38 38 15 6 1 0 0 77 8 221
2014 AS-01 28 56 11 6 0 0 0 83 6 18
2014 AS-02 44 35 14 5 2 0 0 79 6 63
2014 AS-03 31 42 16 9 2 0 0 73 11 81
2014 AS-04 43 37 21 0 0 0 0 79 0 33
2014 AS-05 57 36 0 7 0 0 0 93 7 14
2011 AS 40 35 15 6 3 1 0 75 9 287
2011 AS-01 26 49 18 3 3 3 0 76 5 39
2011 AS-02 46 33 13 4 4 0 0 79 8 72
2011 AS-03 35 31 20 8 6 1 0 66 14 107
2011 AS-04 53 29 12 3 0 3 0 85 3 34
2011 AS-05 48 33 14 5 0 0 0 81 5 21
2008 AS 46 37 10 6 2 0 0 82 8 289
2008 AS-01 50 26 13 4 7 0 0 76 11 46
2008 AS-02 41 47 7 4 1 0 0 88 5 81
2008 AS-03 38 36 17 8 1 0 0 74 9 89
2008 AS-04 53 34 0 9 3 0 0 88 13 32
2008 AS-05 57 33 10 0 0 0 0 90 0 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 22 18 11 6 2 0 64 17 244
2018 AS-01 51 18 16 9 2 2 2 72 12 45
2018 AS-02 36 23 23 14 3 1 0 59 17 70
2018 AS-03 40 20 16 11 10 3 0 62 22 70
2018 AS-04 29 25 21 7 14 4 0 56 22 28
2018 AS-05 53 35 12 0 0 0 0 88 0 17
2017 AS 37 27 15 11 7 3 0 66 19 260
2017 AS-01 44 19 21 5 5 7 0 68 10 43
2017 AS-02 38 28 13 13 7 1 0 66 21 69
2017 AS-03 33 25 16 13 9 3 0 60 23 91
2017 AS-04 28 35 19 11 4 4 0 66 15 28
2017 AS-05 50 28 6 12 6 0 0 77 17 18
2014 AS 36 29 14 12 4 4 0 69 17 221
2014 AS-01 44 28 11 0 0 17 0 87 0 18
2014 AS-02 41 24 13 14 5 3 0 67 20 63
2014 AS-03 26 37 16 10 6 4 1 66 17 81
2014 AS-04 43 21 15 15 3 3 0 66 19 33
2014 AS-05 50 36 14 0 0 0 0 86 0 14
2011 AS 38 23 15 12 7 4 0 65 20 286
2011 AS-01 37 26 11 13 8 5 0 67 22 38
2011 AS-02 44 31 10 6 8 1 0 76 14 72
2011 AS-03 31 21 16 16 10 5 1 55 28 107
2011 AS-04 50 12 24 15 0 0 0 62 15 34
2011 AS-05 43 19 19 5 0 14 0 72 6 21
2008 AS 40 29 10 11 5 3 1 72 17 288
2008 AS-01 42 31 7 11 9 0 0 73 20 45
2008 AS-02 38 32 14 7 2 6 0 75 11 81
2008 AS-03 35 29 11 18 4 1 1 66 23 89
2008 AS-04 41 28 3 13 6 6 3 76 21 32
2008 AS-05 52 24 10 5 5 5 0 80 10 21
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 29 31 40 245
2018 AS-01 31 42 27 45
2018 AS-02 24 26 50 70
2018 AS-03 30 34 36 70
2018 AS-04 34 21 45 29
2018 AS-05 24 35 41 17
2017 AS 27 37 36 260
2017 AS-01 34 43 23 44
2017 AS-02 28 29 43 69
2017 AS-03 21 36 43 90
2017 AS-04 25 47 28 28
2017 AS-05 23 50 28 18
2014 AS 24 43 33 221
2014 AS-01 17 61 22 18
2014 AS-02 25 43 32 63
2014 AS-03 25 42 33 81
2014 AS-04 27 39 34 33
2014 AS-05 14 64 21 14
2011 AS 27 49 24 286
2011 AS-01 31 41 28 39
2011 AS-02 29 54 17 72
2011 AS-03 26 46 28 107
2011 AS-04 15 65 21 34
2011 AS-05 25 50 25 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 17 32 32 6 1 11 71
2018 AS-01 14 29 21 14 0 21 14
2018 AS-02 18 24 41 6 0 12 17
2018 AS-03 14 43 29 0 0 14 21
2018 AS-04 20 10 50 10 10 0 10
2017 AS 19 34 33 3 7 4 70
2017 AS-01 13 33 40 7 7 0 15
2017 AS-02 21 11 47 0 16 5 19
2017 AS-03 21 47 21 0 0 11 19
2014 AS 23 43 26 0 9999 8 53
2014 AS-02 19 44 38 0 9999 0 16
2014 AS-03 25 55 15 0 9999 5 20
2011 AS 31 25 31 3 9999 10 77
2011 AS-01 25 17 42 0 9999 17 12
2011 AS-02 38 33 14 5 9999 10 21
2011 AS-03 25 25 39 0 9999 11 28
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 9 91 245
2018 AS-02 7 93 70
2018 AS-03 13 87 70

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 67 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 52 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 33 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 38 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 33 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 24 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 24 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 71 21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 29 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 48 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 33 21

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 33 21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 AS 24 21

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 33 21

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 43 21

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 AS 0 21

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 24 18 7 2 23 6 62 13 243
2018 AS-01 13 13 13 7 2 38 13 55 18 45
2018 AS-02 23 23 22 4 1 22 4 63 8 69
2018 AS-03 20 29 20 9 4 16 1 60 16 69
2018 AS-04 17 28 17 10 3 14 10 59 18 29
2018 AS-05 29 29 18 6 0 18 0 71 7 17
2017 AS 29 24 16 4 4 18 5 69 10 261
2017 AS-01 27 25 16 0 0 20 11 77 0 44
2017 AS-02 26 26 16 3 0 20 9 73 4 69
2017 AS-03 30 21 15 8 8 16 2 62 19 91
2017 AS-04 32 25 21 0 7 15 0 67 8 28
2017 AS-05 33 28 11 0 0 28 0 85 0 18
2014 AS 24 21 18 3 3 26 5 65 9 221
2014 AS-01 22 17 6 0 0 44 11 88 0 18
2014 AS-02 14 17 25 2 3 32 6 51 8 63
2014 AS-03 27 23 15 5 6 19 5 66 15 81
2014 AS-04 30 27 15 0 0 24 3 80 0 33
2014 AS-05 36 21 14 0 0 29 0 80 0 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 32 18 5 1 5 0 75 7 241
2018 AS-01 42 24 16 4 2 9 2 75 8 45
2018 AS-02 38 40 16 3 0 3 0 80 3 68
2018 AS-03 35 29 23 7 3 3 0 66 10 69
2018 AS-04 31 34 17 10 0 7 0 70 11 29
2018 AS-05 53 35 12 0 0 0 0 88 0 17
2017 AS 44 29 13 4 3 7 1 78 7 261
2017 AS-01 48 32 11 0 0 7 2 88 0 44
2017 AS-02 43 26 19 3 0 7 1 76 3 69
2017 AS-03 36 29 13 9 5 8 0 70 15 91
2017 AS-04 50 36 7 0 4 4 0 89 4 28
2017 AS-05 61 23 17 0 0 0 0 83 0 18
2014 AS 39 33 17 3 2 5 0 77 5 221
2014 AS-01 44 33 0 0 0 22 0 100 0 18
2014 AS-02 30 30 24 3 3 10 0 67 7 63
2014 AS-03 41 37 12 5 2 1 1 80 8 81
2014 AS-04 43 37 18 0 0 3 0 82 0 33
2014 AS-05 57 21 21 0 0 0 0 79 0 14
2011 AS 48 32 9 5 1 5 0 84 6 287
2011 AS-01 46 26 10 8 3 8 0 78 11 39
2011 AS-02 50 33 13 1 0 3 0 86 1 72
2011 AS-03 42 36 9 6 2 6 0 82 8 107
2011 AS-04 65 29 3 3 0 0 0 94 3 34
2011 AS-05 48 29 10 5 5 5 0 80 10 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 23 21 1 2 22 7 66 4 243
2018 AS-01 20 13 22 0 0 31 13 60 0 45
2018 AS-02 24 19 31 1 0 19 6 57 2 68
2018 AS-03 27 24 20 1 6 19 3 65 9 70
2018 AS-04 28 34 10 3 0 17 7 82 5 29
2018 AS-05 24 35 18 0 0 18 6 77 0 17
2017 AS 31 20 14 2 2 25 6 74 6 261
2017 AS-01 34 20 7 2 0 23 14 86 4 44
2017 AS-02 25 20 19 1 0 28 7 69 2 69
2017 AS-03 32 21 12 4 4 24 2 72 12 91
2017 AS-04 39 21 18 0 0 19 4 77 0 28
2017 AS-05 33 17 11 0 0 39 0 82 0 18
2014 AS 25 22 12 1 1 33 6 77 4 221
2014 AS-01 22 6 11 0 0 61 0 71 0 18
2014 AS-02 16 25 14 0 2 33 10 72 3 63
2014 AS-03 28 26 10 4 1 26 5 79 7 81
2014 AS-04 27 21 9 0 0 36 6 84 0 33
2014 AS-05 43 7 7 0 0 43 0 88 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 30 16 2 2 7 1 79 4 243
2018 AS-01 44 20 20 0 2 11 2 74 3 45
2018 AS-02 41 33 20 0 0 4 1 78 0 69
2018 AS-03 40 29 16 4 4 7 0 74 9 70
2018 AS-04 41 31 10 3 0 14 0 84 4 29
2018 AS-05 47 53 0 0 0 0 0 100 0 17
2017 AS 48 29 12 2 1 8 0 84 3 261
2017 AS-01 55 27 9 2 0 7 0 88 2 44
2017 AS-02 43 30 16 1 0 9 0 81 2 69
2017 AS-03 44 31 8 3 2 11 1 85 6 91
2017 AS-04 57 29 14 0 0 0 0 86 0 28
2017 AS-05 50 22 22 0 0 6 0 76 0 18
2014 AS 42 33 10 3 0 10 1 84 4 221
2014 AS-01 56 17 0 0 0 28 0 100 0 18
2014 AS-02 41 32 10 3 2 11 2 84 5 63
2014 AS-03 38 36 12 6 0 6 1 80 7 81
2014 AS-04 40 43 6 0 0 12 0 93 0 33
2014 AS-05 57 21 21 0 0 0 0 79 0 14
2011 AS 53 30 8 2 0 7 0 89 2 286
2011 AS-01 47 34 11 5 0 3 0 84 5 38
2011 AS-02 56 28 8 1 0 7 0 90 1 72
2011 AS-03 50 32 9 1 0 7 0 89 1 107
2011 AS-04 65 29 0 0 0 6 0 100 0 34
2011 AS-05 48 29 14 0 0 10 0 84 0 21
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 24 15 13 6 0 3 65 19 243
2018 AS-01 42 24 11 13 2 0 7 71 17 45
2018 AS-02 34 20 20 14 11 0 0 54 26 70
2018 AS-03 41 27 14 11 3 0 3 71 15 70
2018 AS-04 39 25 14 14 4 0 4 67 19 28
2018 AS-05 63 13 6 6 6 0 6 80 13 16
2017 AS 35 21 19 12 10 0 2 58 23 259
2017 AS-01 39 16 25 14 5 2 0 56 19 44
2017 AS-02 29 16 19 19 15 0 1 46 34 68
2017 AS-03 37 30 18 8 6 0 2 68 14 90
2017 AS-04 43 11 19 18 7 0 4 55 26 28
2017 AS-05 39 28 16 0 17 0 0 67 17 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 30 20 17 9 0 1 55 26 245
2018 AS-01 38 27 20 11 2 2 0 66 14 45
2018 AS-02 26 31 14 16 13 0 0 57 29 70
2018 AS-03 24 30 23 11 11 0 0 54 23 70
2018 AS-04 17 21 24 28 7 0 3 39 36 29
2018 AS-05 0 47 12 35 0 0 6 50 38 17
2017 AS 23 26 23 12 12 0 2 51 25 261
2017 AS-01 39 32 14 7 5 2 2 74 12 44
2017 AS-02 22 26 19 14 16 0 3 49 31 69
2017 AS-03 18 24 32 14 11 0 1 42 26 91
2017 AS-04 21 25 33 7 11 0 4 48 18 28
2017 AS-05 23 33 22 11 11 0 0 56 22 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 29 21 9 5 1 1 64 15 244
2018 AS-01 47 18 18 13 0 4 0 67 14 45
2018 AS-02 42 26 19 4 7 0 1 69 12 69
2018 AS-03 27 30 29 9 6 0 0 57 14 70
2018 AS-04 24 38 14 10 7 0 7 67 19 29
2018 AS-05 18 47 12 24 0 0 0 65 24 17
2017 AS 30 32 15 11 8 0 4 65 20 259
2017 AS-01 47 35 5 7 2 0 5 85 10 43
2017 AS-02 29 28 13 13 14 0 3 58 28 69
2017 AS-03 21 40 21 9 4 0 4 64 14 90
2017 AS-04 39 21 22 14 4 0 0 60 18 28
2017 AS-05 23 33 17 11 6 0 11 63 19 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 27 21 11 11 1 2 56 23 241
2018 AS-01 43 23 11 9 2 2 9 74 13 44
2018 AS-02 30 26 19 11 14 0 0 56 26 70
2018 AS-03 30 21 29 7 11 0 1 52 19 70
2018 AS-04 7 41 19 15 15 4 0 50 31 27
2018 AS-05 6 31 31 19 13 0 0 38 31 16
2017 AS 28 23 15 14 13 0 7 55 29 261
2017 AS-01 45 14 16 9 2 0 14 68 13 44
2017 AS-02 28 22 7 16 20 0 7 53 39 69
2017 AS-03 26 24 20 15 10 0 4 53 26 91
2017 AS-04 14 40 14 14 14 0 4 56 29 28
2017 AS-05 23 33 22 6 11 0 6 59 18 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 16 9 4 2 0 9 84 6 243
2018 AS-01 60 9 7 7 0 2 16 84 8 45
2018 AS-02 71 14 6 0 0 0 9 94 0 69
2018 AS-03 57 19 12 6 4 0 3 78 10 69
2018 AS-04 59 14 10 3 3 0 10 81 8 29
2018 AS-05 47 29 6 6 0 0 12 87 7 17
2017 AS 49 21 10 4 2 0 13 81 8 259
2017 AS-01 61 14 5 2 0 0 18 92 3 44
2017 AS-02 49 15 13 3 3 0 18 77 7 68
2017 AS-03 44 30 13 4 2 0 6 79 7 90
2017 AS-04 57 14 7 7 0 0 15 83 8 28
2017 AS-05 56 22 0 6 0 6 11 93 7 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 28 16 7 11 1 0 66 18 244
2018 AS-01 47 20 16 4 9 4 0 70 14 45
2018 AS-02 43 29 11 3 13 0 1 72 16 70
2018 AS-03 27 30 21 9 13 0 0 57 21 70
2018 AS-04 38 24 14 14 10 0 0 62 24 29
2018 AS-05 24 47 18 6 6 0 0 71 12 17
2017 AS 32 29 21 8 8 0 2 63 16 259
2017 AS-01 55 25 18 0 0 0 2 81 0 44
2017 AS-02 29 28 22 9 10 0 3 58 19 69
2017 AS-03 23 31 21 13 10 0 1 55 24 90
2017 AS-04 39 21 29 4 7 0 0 60 11 28
2017 AS-05 30 53 12 6 0 0 0 82 6 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 31 21 6 4 1 1 68 10 245
2018 AS-01 40 31 13 7 0 2 7 78 7 45
2018 AS-02 39 29 20 7 4 1 0 68 12 70
2018 AS-03 29 31 24 6 10 0 0 60 16 70
2018 AS-04 28 38 28 7 0 0 0 66 7 29
2018 AS-05 35 41 24 0 0 0 0 76 0 17
2017 AS 36 29 16 8 5 1 5 70 13 259
2017 AS-01 52 18 9 11 0 0 9 78 13 44
2017 AS-02 32 30 16 6 7 1 7 68 14 69
2017 AS-03 31 32 16 11 7 1 2 66 18 90
2017 AS-04 39 33 18 4 0 4 4 77 4 28
2017 AS-05 29 42 23 0 0 0 6 75 0 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 31 25 13 4 0 1 57 17 245
2018 AS-01 36 31 20 11 0 0 2 68 11 45
2018 AS-02 29 31 23 10 6 1 0 61 16 70
2018 AS-03 20 31 27 13 7 0 1 52 20 70
2018 AS-04 21 31 17 28 0 0 3 54 29 29
2018 AS-05 18 24 41 18 0 0 0 41 18 17
2017 AS 28 36 16 9 7 0 3 66 17 259
2017 AS-01 45 34 5 5 5 0 7 85 10 44
2017 AS-02 35 29 14 12 7 0 3 66 19 69
2017 AS-03 20 37 24 9 9 0 1 58 18 91
2017 AS-04 15 48 15 11 4 0 8 68 16 27
2017 AS-05 17 53 18 6 6 0 0 71 12 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 31 18 12 3 0 1 67 15 244
2018 AS-01 42 24 22 7 0 0 4 70 7 45
2018 AS-02 36 34 11 11 4 1 1 72 16 70
2018 AS-03 29 30 21 14 6 0 0 59 20 70
2018 AS-04 36 25 11 25 4 0 0 61 29 28
2018 AS-05 35 29 35 0 0 0 0 65 0 17
2017 AS 40 29 11 11 5 0 4 71 17 258
2017 AS-01 55 27 7 5 5 0 2 84 9 44
2017 AS-02 33 30 7 14 9 0 6 68 25 69
2017 AS-03 40 27 14 14 3 0 1 67 18 90
2017 AS-04 33 33 18 4 4 0 8 72 8 27
2017 AS-05 41 35 6 6 6 0 6 81 12 17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 33 19 10 4 0 2 66 15 245
2018 AS-01 36 29 20 11 0 0 4 67 12 45
2018 AS-02 33 30 20 7 9 1 0 64 16 70
2018 AS-03 31 39 17 9 3 0 1 71 12 70
2018 AS-04 31 24 21 14 7 0 3 57 21 29
2018 AS-05 29 24 18 24 0 0 6 56 25 17
2017 AS 34 31 13 11 8 0 3 67 20 258
2017 AS-01 44 35 5 7 2 0 7 85 10 43
2017 AS-02 35 28 9 12 13 0 4 65 26 69
2017 AS-03 29 29 21 13 8 0 1 58 21 91
2017 AS-04 37 38 11 11 4 0 0 74 15 27
2017 AS-05 29 30 12 12 6 0 12 67 20 17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 58 23 10 2 2 0 5 86 4 243
2018 AS-01 51 21 9 2 0 0 16 86 3 43
2018 AS-02 63 24 1 1 4 1 4 92 6 70
2018 AS-03 60 19 17 0 3 0 1 80 3 70
2018 AS-04 48 34 14 3 0 0 0 83 3 29
2018 AS-05 71 12 12 0 0 0 6 88 0 17
2017 AS 59 22 7 3 3 0 6 86 7 258
2017 AS-01 61 14 11 5 2 0 7 80 7 44
2017 AS-02 57 21 10 4 1 0 6 83 6 68
2017 AS-03 60 23 4 0 6 0 7 89 6 90
2017 AS-04 55 34 0 7 0 0 4 92 8 27
2017 AS-05 66 17 6 0 6 0 6 88 6 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 76 9 5 0 2 0 7 93 2 243
2018 AS-01 72 9 5 0 0 0 14 95 0 43
2018 AS-02 80 7 3 0 1 1 7 95 2 70
2018 AS-03 76 10 7 0 3 0 4 90 3 70
2018 AS-04 79 10 3 3 0 0 3 93 4 29
2018 AS-05 71 6 6 0 6 0 12 87 7 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 76 10 3 2 2 0 7 92 4 244
2018 AS-01 69 13 0 0 7 0 11 93 8 45
2018 AS-02 84 9 1 1 0 1 3 97 1 70
2018 AS-03 69 10 7 3 3 0 9 86 6 70
2018 AS-04 79 10 0 7 0 0 3 93 7 29
2018 AS-05 76 12 0 0 0 0 12 100 0 17
2017 AS 76 9 4 2 2 0 7 91 5 258
2017 AS-01 86 5 0 2 0 0 7 98 2 44
2017 AS-02 78 7 1 1 1 1 9 95 3 69
2017 AS-03 67 13 9 3 4 0 3 83 8 90
2017 AS-04 80 4 4 0 0 0 12 96 0 26
2017 AS-05 83 6 0 0 0 0 11 100 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 27 10 4 2 0 2 84 6 245
2018 AS-01 64 22 2 2 4 0 4 91 7 45
2018 AS-02 57 29 9 1 1 1 1 88 3 70
2018 AS-03 41 29 20 6 1 0 3 72 7 70
2018 AS-04 45 38 3 10 3 0 0 83 14 29
2018 AS-05 71 24 6 0 0 0 0 94 0 17
2017 AS 58 23 8 3 2 0 4 85 6 260
2017 AS-01 77 14 2 5 0 0 2 93 5 44
2017 AS-02 58 23 10 0 4 0 4 85 5 69
2017 AS-03 53 26 11 6 2 0 2 81 8 90
2017 AS-04 50 25 11 7 0 0 8 81 8 28
2017 AS-05 56 33 6 0 0 0 6 94 0 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 60 17 8 9 2 1 3 80 12 245
2018 AS-01 71 18 0 4 2 0 4 93 7 45
2018 AS-02 60 17 11 6 3 1 1 79 9 70
2018 AS-03 46 19 10 20 3 0 3 66 24 70
2018 AS-04 62 21 10 3 0 3 0 86 4 29
2018 AS-05 65 18 6 0 6 0 6 88 6 17
2017 AS 63 18 10 2 4 0 3 83 7 258
2017 AS-01 73 9 9 5 2 0 2 84 7 44
2017 AS-02 62 18 10 1 3 1 4 84 5 68
2017 AS-03 59 19 10 3 7 0 2 80 10 90
2017 AS-04 66 26 4 0 0 0 4 96 0 27
2017 AS-05 67 17 11 0 6 0 0 83 6 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 15 6 4 1 1 23 85 6 245
2018 AS-01 60 9 0 2 0 2 27 97 3 45
2018 AS-02 59 3 3 1 0 1 33 93 2 70
2018 AS-03 40 14 14 7 4 0 20 68 14 70
2018 AS-04 41 41 3 3 0 0 10 92 4 29
2018 AS-05 47 24 12 6 0 0 12 80 7 17
2017 AS 55 13 6 2 2 1 20 86 6 258
2017 AS-01 65 5 0 2 0 2 26 97 3 43
2017 AS-02 62 3 1 1 0 0 32 96 2 68
2017 AS-03 48 20 12 1 4 1 13 79 6 90
2017 AS-04 57 14 11 4 0 0 15 83 4 28
2017 AS-05 50 28 0 11 0 0 12 87 13 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 72 15 5 1 0 0 7 93 1 243
2018 AS-01 84 2 4 0 0 0 9 95 0 45
2018 AS-02 63 23 3 1 0 1 9 95 2 70
2018 AS-03 68 14 12 0 0 0 6 88 0 69
2018 AS-04 83 10 3 0 0 0 3 96 0 29
2018 AS-05 69 19 0 6 0 0 6 93 7 16
2017 AS 72 13 5 2 1 0 8 92 3 259
2017 AS-01 84 7 0 5 0 0 5 95 5 44
2017 AS-02 72 10 4 1 0 0 12 93 2 69
2017 AS-03 67 19 7 1 0 0 7 92 1 90
2017 AS-04 74 14 4 0 4 0 4 93 4 28
2017 AS-05 64 18 6 0 0 0 12 93 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 71 12 6 2 4 0 4 87 6 245
2018 AS-01 69 13 7 2 4 0 4 86 7 45
2018 AS-02 74 10 7 1 3 1 3 88 4 70
2018 AS-03 57 16 10 6 6 0 6 77 12 70
2018 AS-04 90 7 0 0 3 0 0 97 3 29
2018 AS-05 82 12 0 0 0 0 6 100 0 17
2017 AS 67 11 5 4 6 0 6 84 11 257
2017 AS-01 77 14 2 2 0 2 2 95 2 44
2017 AS-02 69 9 6 4 0 0 12 88 5 68
2017 AS-03 60 7 8 7 15 0 4 69 22 89
2017 AS-04 70 22 0 4 0 0 4 96 4 27
2017 AS-05 72 16 0 0 6 0 6 94 6 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 25 14 5 3 1 2 78 8 244
2018 AS-01 47 29 11 4 7 0 2 77 11 45
2018 AS-02 51 20 20 3 3 1 1 74 6 70
2018 AS-03 42 30 16 6 3 1 1 75 9 69
2018 AS-04 55 17 14 10 0 0 3 75 11 29
2018 AS-05 59 35 6 0 0 0 0 94 0 17
2017 AS 49 30 9 3 3 0 4 83 7 258
2017 AS-01 49 33 7 5 2 2 2 85 7 43
2017 AS-02 43 30 13 1 3 0 9 81 5 69
2017 AS-03 57 24 8 6 3 0 2 83 9 90
2017 AS-04 33 44 4 4 7 0 8 84 12 27
2017 AS-05 50 28 23 0 0 0 0 77 0 18

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 32 31 14 2 0 0 54 15 244
2018 AS-01 22 40 31 7 0 0 0 62 7 45
2018 AS-02 26 34 23 13 4 0 0 60 17 70
2018 AS-03 17 31 34 16 1 0 0 49 17 70
2018 AS-04 14 31 31 24 0 0 0 45 24 29
2018 AS-05 19 25 44 13 0 0 0 44 13 16
2017 AS 16 29 35 10 9 0 0 45 19 261
2017 AS-01 25 36 39 0 0 0 0 61 0 44
2017 AS-02 16 33 29 9 13 0 0 49 22 69
2017 AS-03 10 25 37 18 9 1 0 36 27 91
2017 AS-04 11 28 47 11 4 0 0 39 14 28
2017 AS-05 28 28 28 0 17 0 0 55 17 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 7 19 35 26 13 0 0 39 26 243
2018 AS-01 2 14 20 43 20 0 0 64 16 44
2018 AS-02 9 21 29 26 14 0 1 41 30 70
2018 AS-03 10 14 43 26 7 0 0 33 24 70
2018 AS-04 4 39 36 7 14 0 0 21 43 28
2018 AS-05 0 24 41 12 24 0 0 35 24 17
2017 AS 11 17 35 25 11 0 1 36 29 260
2017 AS-01 2 11 27 36 23 0 0 59 14 44
2017 AS-02 13 17 39 25 6 0 0 30 30 69
2017 AS-03 16 19 36 23 5 0 0 29 35 91
2017 AS-04 7 22 40 19 7 0 4 28 31 27
2017 AS-05 11 6 34 28 16 0 6 47 18 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 41 8 6 2 4 0 83 8 241
2018 AS-01 40 40 9 4 0 7 0 86 5 45
2018 AS-02 38 38 9 7 1 7 0 81 9 69
2018 AS-03 37 38 7 10 4 3 0 77 15 68
2018 AS-04 38 48 10 3 0 0 0 86 3 29
2018 AS-05 50 38 13 0 0 0 0 88 0 16
2017 AS 33 43 11 5 5 4 0 79 10 261
2017 AS-01 34 52 9 0 0 5 0 90 0 44
2017 AS-02 32 41 14 4 6 3 0 75 10 69
2017 AS-03 26 40 12 10 8 4 0 69 18 91
2017 AS-04 43 50 4 4 0 0 0 92 4 28
2017 AS-05 33 50 6 0 6 6 0 88 6 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 37 14 8 6 1 0 72 14 243
2018 AS-01 40 40 18 2 0 0 0 80 2 45
2018 AS-02 35 39 10 9 6 1 0 75 15 69
2018 AS-03 29 30 13 13 13 1 0 60 26 69
2018 AS-04 34 38 17 7 3 0 0 72 10 29
2018 AS-05 41 41 18 0 0 0 0 82 0 17
2017 AS 26 41 14 7 9 2 0 69 17 261
2017 AS-01 36 45 9 2 2 5 0 86 5 44
2017 AS-02 19 46 13 10 9 3 0 67 19 69
2017 AS-03 20 37 16 9 16 1 0 58 26 91
2017 AS-04 39 43 11 7 0 0 0 81 7 28
2017 AS-05 44 28 23 0 6 0 0 72 6 18
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 57 22 12 4 3 0 2 58 42 245
2018 AS-01 64 20 9 2 2 0 2 66 34 45
2018 AS-02 47 26 14 6 4 0 3 49 51 70
2018 AS-03 63 21 10 3 1 0 1 64 36 70
2018 AS-04 52 21 21 3 3 0 0 52 48 29
2018 AS-05 65 24 0 0 6 0 6 69 31 17
2017 AS 50 25 11 3 7 2 1 51 49 261
2017 AS-01 45 20 20 7 7 0 0 45 55 44
2017 AS-02 46 28 17 3 4 1 0 47 53 69
2017 AS-03 58 23 4 3 5 3 2 62 38 91
2017 AS-04 60 21 11 0 8 0 0 60 40 28
2017 AS-05 33 45 6 0 16 0 0 33 67 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 22 101
2018 AS-01 7 15
2018 AS-02 23 35
2018 AS-03 36 25
2018 AS-04 14 14
2017 AS 17 122
2017 AS-01 29 24
2017 AS-02 8 36
2017 AS-03 19 32
2017 AS-04 18 11
2017 AS-05 16 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 40 101
2018 AS-01 60 15
2018 AS-02 26 35
2018 AS-03 40 25
2018 AS-04 29 14
2017 AS 32 122
2017 AS-01 38 24
2017 AS-02 31 36
2017 AS-03 34 32
2017 AS-04 18 11
2017 AS-05 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 25 101
2018 AS-01 27 15
2018 AS-02 29 35
2018 AS-03 20 25
2018 AS-04 29 14
2017 AS 17 122
2017 AS-01 25 24
2017 AS-02 19 36
2017 AS-03 16 32
2017 AS-04 11 11
2017 AS-05 16 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 47 101
2018 AS-01 47 15
2018 AS-02 49 35
2018 AS-03 44 25
2018 AS-04 57 14
2017 AS 45 122
2017 AS-01 29 24
2017 AS-02 50 36
2017 AS-03 44 32
2017 AS-04 73 11
2017 AS-05 50 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 4 101
2018 AS-01 0 15
2018 AS-02 0 35
2018 AS-03 4 25
2018 AS-04 0 14
2017 AS 5 122
2017 AS-01 4 24
2017 AS-02 6 36
2017 AS-03 0 32
2017 AS-04 0 11
2017 AS-05 16 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 23 101
2018 AS-01 33 15
2018 AS-02 23 35
2018 AS-03 4 25
2018 AS-04 14 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 26 101
2018 AS-01 20 15
2018 AS-02 29 35
2018 AS-03 20 25
2018 AS-04 36 14
2017 AS 41 122
2017 AS-01 38 24
2017 AS-02 44 36
2017 AS-03 38 32
2017 AS-04 27 11
2017 AS-05 49 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 5 61 15 5 4 9 96
2018 AS-01 8 54 15 8 0 15 13
2018 AS-02 12 55 9 3 6 15 33
2018 AS-03 0 80 12 4 4 0 25
2018 AS-04 0 50 36 7 7 0 14
2017 AS 9 65 14 5 0 6 118
2017 AS-01 4 74 13 4 0 4 23
2017 AS-02 3 74 15 3 0 6 34
2017 AS-03 19 56 13 6 0 6 32
2017 AS-04 10 59 20 0 0 12 10
2017 AS-05 8 59 8 16 0 8 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 59 41 101
2018 AS-01 73 27 15
2018 AS-02 54 46 35
2018 AS-03 76 24 25
2018 AS-04 50 50 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 27 17 13 4 2 9 62 19 101
2018 AS-01 33 7 20 20 0 0 20 50 25 15
2018 AS-02 29 31 11 9 6 3 11 70 17 35
2018 AS-03 32 28 16 24 0 0 0 60 24 25
2018 AS-04 21 21 29 7 14 7 0 46 23 14
2017 AS 22 33 16 11 10 0 9 60 23 122
2017 AS-01 29 17 17 17 13 0 8 50 32 24
2017 AS-02 19 36 22 8 6 0 8 61 15 36
2017 AS-03 15 36 18 9 6 0 15 61 18 33
2017 AS-04 29 29 0 20 22 0 0 59 41 10
2017 AS-05 33 34 8 8 17 0 0 67 25 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 19 19 13 15 2 25 36 38 101
2018 AS-01 13 13 40 13 7 0 13 31 23 15
2018 AS-02 9 17 11 9 14 0 40 43 38 35
2018 AS-03 8 28 20 20 8 4 12 43 33 25
2018 AS-04 0 14 14 14 36 7 14 18 64 14
2017 AS 5 17 13 12 19 3 31 34 46 121
2017 AS-01 13 17 26 17 4 4 17 39 28 23
2017 AS-02 0 11 11 14 22 6 36 19 62 36
2017 AS-03 3 33 15 6 12 0 30 52 26 33
2017 AS-04 0 10 0 20 22 0 49 19 81 10
2017 AS-05 17 0 8 8 33 9 25 25 62 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 12 11 7 8 0 6 72 16 244
2018 AS-01 71 4 7 2 9 0 7 81 12 45
2018 AS-02 46 11 21 6 9 0 7 62 15 70
2018 AS-03 55 16 6 9 9 0 6 75 18 69
2018 AS-04 52 14 14 10 7 0 3 68 18 29
2018 AS-05 71 18 0 6 0 0 6 94 6 17
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