2018 Public Service Employee Survey Results for Statistics Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 45 11 11 4 0 1 74 15 3246
2018 Term 36 43 7 12 2 0 0 79 14 180
2018 Casual 47 34 0 8 8 0 3 84 16 61
2018 Student 37 44 7 8 2 2 1 83 10 126
2017 Indeterminate (permanent) 30 42 12 11 5 0 0 73 16 3747
2017 Term 30 38 8 14 10 0 0 68 24 267
2017 Casual 43 28 8 6 4 1 9 80 11 73
2017 Student 42 37 9 8 1 0 3 82 9 116
2014 Indeterminate (permanent) 31 42 13 10 4 0 0 73 14 3543
2014 Term 25 36 13 15 10 0 1 62 25 219
2014 Casual 36 31 8 11 6 0 8 72 19 51
2014 Student 31 43 8 12 4 0 2 76 16 110
2011 Indeterminate (permanent) 33 41 13 8 3 0 1 75 11 4075
2011 Term 31 30 19 10 7 0 3 63 18 225
2011 Casual 39 26 5 4 7 0 19 80 13 65
2011 Student 34 39 12 9 2 0 5 77 11 61
2008 Indeterminate (permanent) 32 41 14 9 3 0 1 74 12 4388
2008 Term 24 40 13 13 6 0 3 66 20 311
2008 Casual 23 25 14 11 5 0 23 62 21 44
2008 Student 40 36 7 6 7 0 4 80 13 96

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 44 10 6 3 0 0 81 9 3241
2018 Term 34 37 15 8 5 1 0 71 13 180
2018 Casual 40 41 10 9 0 0 0 81 9 61
2018 Student 31 40 15 10 2 1 1 72 13 126
2017 Indeterminate (permanent) 40 41 9 7 3 0 0 82 9 3747
2017 Term 34 37 12 12 5 0 0 71 17 267
2017 Casual 45 34 9 7 4 0 0 79 12 73
2017 Student 33 38 17 9 3 0 1 72 11 116
2014 Indeterminate (permanent) 35 44 12 6 3 0 0 79 9 3550
2014 Term 20 37 19 14 10 0 0 58 24 219
2014 Casual 32 46 10 6 2 0 4 82 8 51
2014 Student 17 42 19 14 6 1 1 61 20 110
2011 Indeterminate (permanent) 39 41 11 6 3 0 0 80 9 4073
2011 Term 31 36 16 9 6 0 2 68 16 226
2011 Casual 46 22 12 9 7 0 4 71 17 65
2011 Student 30 38 18 7 7 0 0 68 14 61
2008 Indeterminate (permanent) 37 41 11 7 4 0 0 79 10 4385
2008 Term 24 35 18 14 9 0 0 59 24 312
2008 Casual 49 28 11 7 2 0 2 79 9 44
2008 Student 20 42 15 15 7 1 0 63 22 96

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 43 8 5 2 0 0 84 7 3225
2018 Term 42 31 11 10 4 1 0 74 15 178
2018 Casual 45 40 11 2 2 0 0 85 4 61
2018 Student 42 39 8 9 2 0 1 81 10 125
2017 Indeterminate (permanent) 44 41 7 6 2 0 0 85 8 3744
2017 Term 42 32 8 13 4 1 0 75 17 267
2017 Casual 53 31 10 3 3 0 0 84 6 73
2017 Student 37 41 11 6 4 0 1 79 10 116
2014 Indeterminate (permanent) 40 44 8 6 2 0 0 83 8 3548
2014 Term 20 40 13 16 10 0 1 61 26 219
2014 Casual 54 25 10 4 6 0 2 80 10 51
2014 Student 31 42 10 12 4 0 0 73 16 110
2011 Indeterminate (permanent) 41 43 9 5 3 0 0 84 8 4075
2011 Term 32 39 13 9 6 0 1 72 15 225
2011 Casual 45 27 12 12 4 0 0 72 16 65
2011 Student 22 42 19 11 5 0 2 65 16 60
2008 Indeterminate (permanent) 39 45 8 5 3 0 0 83 9 4391
2008 Term 30 35 13 10 12 0 0 64 22 310
2008 Casual 54 23 16 4 2 0 0 77 7 44
2008 Student 23 47 10 16 4 0 1 70 20 96

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 33 10 6 3 0 1 81 9 3247
2018 Term 55 30 6 4 2 2 1 87 6 179
2018 Casual 58 34 7 2 0 0 0 92 2 60
2018 Student 60 22 13 2 0 1 3 85 2 126
2017 Indeterminate (permanent) 48 33 9 7 3 0 1 81 10 3746
2017 Term 50 30 9 6 4 0 1 81 10 267
2017 Casual 62 23 9 4 0 0 3 87 4 73
2017 Student 66 22 6 3 1 0 3 90 4 116
2014 Indeterminate (permanent) 45 35 10 5 3 1 1 81 8 3545
2014 Term 39 29 15 5 9 1 2 70 14 219
2014 Casual 56 16 11 2 4 0 11 81 7 51
2014 Student 50 27 10 0 1 4 8 88 1 110
2011 Indeterminate (permanent) 48 35 9 5 3 0 1 84 7 4078
2011 Term 37 31 14 5 6 1 6 74 12 226
2011 Casual 64 17 10 7 0 2 0 82 7 64
2011 Student 43 40 10 2 0 0 5 88 2 61

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 45 11 7 3 0 0 79 10 3236
2018 Term 37 41 12 4 4 2 0 80 9 179
2018 Casual 46 40 9 3 2 0 0 86 5 61
2018 Student 38 42 14 5 1 0 0 81 6 125
2017 Indeterminate (permanent) 35 45 10 6 3 0 0 81 9 3746
2017 Term 35 42 9 9 4 0 0 77 13 266
2017 Casual 33 47 12 7 1 0 0 80 9 73
2017 Student 36 48 7 5 3 0 0 84 9 115
2014 Indeterminate (permanent) 30 48 12 7 3 0 0 78 10 3552
2014 Term 22 43 17 10 7 0 0 66 17 219
2014 Casual 48 39 2 4 4 2 2 90 8 51
2014 Student 23 45 16 10 6 0 0 67 17 110
2011 Indeterminate (permanent) 34 44 12 6 3 0 0 78 9 4074
2011 Term 35 37 17 8 3 0 0 72 11 225
2011 Casual 59 18 5 11 7 0 0 77 18 64
2011 Student 22 48 16 9 5 0 0 70 14 60
2008 Indeterminate (permanent) 36 42 12 7 4 0 0 78 10 4366
2008 Term 29 40 12 9 10 0 0 69 19 307
2008 Casual 52 28 9 9 2 0 0 79 11 44
2008 Student 25 44 16 9 5 0 0 70 14 96

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 39 15 10 6 0 0 69 16 3244
2018 Term 36 35 15 7 5 2 0 72 13 179
2018 Casual 48 29 16 4 3 0 0 77 7 61
2018 Student 45 34 13 3 0 0 4 83 3 126
2017 Indeterminate (permanent) 31 39 14 10 6 0 0 70 16 3745
2017 Term 36 36 11 10 7 0 0 72 17 266
2017 Casual 54 28 10 5 0 1 2 84 5 73
2017 Student 52 35 7 3 3 0 0 87 6 115
2014 Indeterminate (permanent) 26 41 16 10 5 0 0 68 16 3550
2014 Term 23 36 16 13 10 1 0 60 23 219
2014 Casual 52 29 10 4 4 0 2 82 8 51
2014 Student 46 32 12 7 3 0 0 78 10 110
2011 Indeterminate (permanent) 26 43 15 10 5 1 0 70 16 4078
2011 Term 31 34 12 14 8 0 1 66 23 225
2011 Casual 51 20 13 6 8 2 0 73 14 65
2011 Student 41 39 13 7 0 0 0 80 7 60

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 44 12 8 3 0 0 77 11 3250
2018 Term 42 41 6 8 1 2 0 85 9 179
2018 Casual 47 35 12 3 3 0 0 82 6 61
2018 Student 34 41 13 10 2 0 1 76 11 125
2017 Indeterminate (permanent) 35 44 10 8 3 0 0 79 11 3743
2017 Term 43 41 10 4 2 0 0 84 6 266
2017 Casual 39 48 9 3 0 1 0 88 3 73
2017 Student 36 46 7 8 3 0 0 82 11 115

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 41 7 4 1 0 0 88 5 3247
2018 Term 57 35 4 2 0 1 0 93 2 180
2018 Casual 70 22 8 0 0 0 0 92 0 62
2018 Student 48 44 4 3 1 0 1 92 4 126
2017 Indeterminate (permanent) 46 41 7 3 2 0 0 87 5 3741
2017 Term 50 37 7 3 2 0 0 88 5 265
2017 Casual 50 40 6 2 2 0 0 90 4 73
2017 Student 49 37 7 4 3 0 0 86 7 115
2014 Indeterminate (permanent) 44 43 9 3 1 0 0 87 4 3549
2014 Term 41 41 9 6 3 0 0 82 9 219
2014 Casual 62 18 13 4 2 0 2 81 6 51
2014 Student 37 49 8 2 3 0 0 86 5 110
2011 Indeterminate (permanent) 43 43 9 3 1 1 0 87 5 4082
2011 Term 46 40 9 4 2 0 0 86 5 225
2011 Casual 48 36 9 2 4 2 0 86 6 65
2011 Student 41 38 16 4 2 0 0 79 5 60
2008 Indeterminate (permanent) 46 40 8 4 2 1 0 86 6 4380
2008 Term 48 37 9 3 3 0 0 85 6 312
2008 Casual 57 32 7 2 0 0 2 91 2 44
2008 Student 43 45 7 3 1 1 0 89 4 96

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 41 13 9 4 0 0 74 13 3244
2018 Term 41 37 12 5 4 1 0 79 9 179
2018 Casual 49 32 16 3 0 0 0 80 3 62
2018 Student 44 38 13 3 1 1 0 82 4 126
2017 Indeterminate (permanent) 34 40 12 8 5 0 0 74 14 3741
2017 Term 38 38 9 9 6 0 0 76 15 266
2017 Casual 48 39 9 3 0 1 0 88 3 73
2017 Student 43 40 9 6 2 1 0 83 8 114

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 48 39 8 3 1 0 0 87 5 3234
2018 Term 50 34 12 1 2 1 0 85 3 180
2018 Casual 55 33 10 0 0 2 0 90 0 60
2018 Student 50 31 13 4 2 0 0 81 6 123
2017 Indeterminate (permanent) 51 37 8 3 1 0 0 88 4 3746
2017 Term 47 38 10 4 1 0 0 85 5 266
2017 Casual 51 33 7 9 0 0 0 84 9 73
2017 Student 48 36 10 3 3 1 0 84 5 115
2014 Indeterminate (permanent) 56 34 8 2 1 0 0 90 2 3547
2014 Term 52 31 13 2 1 0 0 83 4 219
2014 Casual 60 27 8 2 2 0 2 88 4 51
2014 Student 41 36 16 3 3 0 0 78 6 110
2011 Indeterminate (permanent) 56 34 7 2 1 0 0 90 3 4079
2011 Term 59 25 11 3 2 0 0 84 5 225
2011 Casual 66 17 11 4 3 0 0 82 7 65
2011 Student 47 42 7 4 0 0 0 89 4 60

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 41 12 8 4 0 0 76 12 3233
2018 Term 36 30 16 10 5 2 1 68 15 180
2018 Casual 36 39 17 5 0 2 0 77 5 62
2018 Student 41 40 10 4 2 1 2 84 7 126
2017 Indeterminate (permanent) 37 42 10 7 4 0 0 79 11 3745
2017 Term 31 36 14 13 5 0 1 68 18 267
2017 Casual 36 34 5 14 4 3 3 75 19 73
2017 Student 46 29 10 10 4 2 0 76 15 115
2014 Indeterminate (permanent) 28 44 13 10 4 1 0 73 14 3550
2014 Term 22 40 17 14 6 1 0 63 20 219
2014 Casual 46 35 4 4 8 0 4 84 12 51
2014 Student 20 50 16 8 3 0 3 72 11 110
2011 Indeterminate (permanent) 33 43 12 8 4 0 0 76 12 4074
2011 Term 24 36 17 8 8 1 4 64 18 222
2011 Casual 47 23 9 8 8 3 2 74 16 65
2011 Student 27 49 14 7 2 0 2 77 9 60

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 37 12 7 4 0 0 78 10 3233
2018 Term 43 29 12 11 4 2 0 73 15 178
2018 Casual 46 33 12 5 4 0 0 79 9 62
2018 Student 49 33 11 3 3 0 1 82 7 123
2017 Indeterminate (permanent) 42 37 11 6 4 0 0 80 10 3737
2017 Term 37 34 15 7 6 0 0 72 13 267
2017 Casual 40 33 15 7 3 1 0 74 10 73
2017 Student 52 28 12 6 2 0 0 80 8 115
2014 Indeterminate (permanent) 36 40 13 7 3 0 0 76 11 3549
2014 Term 27 36 17 11 7 0 1 65 18 219
2014 Casual 42 34 6 10 8 0 0 77 18 51
2014 Student 39 35 12 11 2 0 1 75 13 110

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 40 14 8 4 0 0 75 12 3232
2018 Term 42 34 13 5 4 2 1 78 9 179
2018 Casual 46 43 6 4 0 2 0 90 4 62
2018 Student 45 38 10 2 1 2 2 86 3 124
2017 Indeterminate (permanent) 38 40 12 6 3 0 1 78 10 3741
2017 Term 42 35 10 9 4 0 0 77 13 265
2017 Casual 52 32 7 6 1 0 1 85 7 72
2017 Student 48 38 8 3 2 1 0 87 5 115
2014 Indeterminate (permanent) 34 41 14 7 3 1 0 75 10 3552
2014 Term 30 41 18 8 4 0 0 70 12 219
2014 Casual 48 40 4 4 2 0 2 90 6 51
2014 Student 45 34 13 4 1 2 1 82 5 110
2011 Indeterminate (permanent) 38 42 11 6 2 1 1 82 7 4068
2011 Term 42 35 13 5 2 1 2 79 7 224
2011 Casual 55 21 14 2 0 4 4 83 2 65
2011 Student 44 44 2 5 2 4 0 91 7 60

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 43 11 5 3 0 0 82 8 3244
2018 Term 43 42 8 5 1 1 0 85 6 180
2018 Casual 44 45 11 0 0 0 0 89 0 62
2018 Student 46 37 12 4 1 0 0 83 5 125
2017 Indeterminate (permanent) 42 41 10 5 2 0 0 83 7 3742
2017 Term 44 38 10 4 4 0 0 82 8 267
2017 Casual 49 35 7 6 2 2 0 85 8 72
2017 Student 46 40 9 2 3 1 0 87 4 115
2014 Indeterminate (permanent) 37 43 12 5 2 0 0 81 7 3549
2014 Term 33 38 17 8 5 0 0 71 12 219
2014 Casual 54 34 2 2 4 2 2 92 6 51
2014 Student 39 44 5 5 5 0 1 84 10 110
2011 Indeterminate (permanent) 39 45 9 4 2 0 0 84 6 4086
2011 Term 40 36 15 6 2 1 0 77 8 225
2011 Casual 62 17 10 8 3 0 0 79 11 64
2011 Student 35 46 7 9 4 0 0 81 12 61
2008 Indeterminate (permanent) 42 42 9 5 2 0 0 84 7 4377
2008 Term 34 42 9 10 5 0 0 76 15 312
2008 Casual 56 35 2 4 0 2 0 93 5 44
2008 Student 34 46 11 8 1 0 0 80 9 96

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 32 14 7 4 0 0 76 10 3245
2018 Term 58 26 11 3 0 2 1 86 3 180
2018 Casual 64 33 1 0 0 0 1 98 0 62
2018 Student 74 19 3 2 0 1 1 94 2 125
2017 Indeterminate (permanent) 43 35 12 6 3 0 1 79 9 3753
2017 Term 59 30 7 2 1 0 2 90 3 267
2017 Casual 67 25 4 1 1 0 1 94 2 73
2017 Student 73 19 3 1 1 0 3 95 2 116
2014 Indeterminate (permanent) 42 36 14 5 3 0 0 78 8 3552
2014 Term 58 27 8 4 3 1 0 85 7 219
2014 Casual 55 40 2 0 2 0 2 96 2 51
2014 Student 73 21 5 1 0 0 1 94 1 110
2011 Indeterminate (permanent) 37 38 15 6 3 0 0 76 9 4079
2011 Term 48 31 12 5 2 0 1 80 8 226
2011 Casual 61 28 5 0 3 0 4 92 3 65
2011 Student 64 21 10 5 0 0 0 85 5 61
2008 Indeterminate (permanent) 36 38 16 6 3 0 0 74 10 4385
2008 Term 48 34 11 3 1 0 2 84 5 312
2008 Casual 59 25 14 0 0 0 2 86 0 44
2008 Student 55 30 9 1 0 0 4 89 1 95

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 21 37 24 9 0 2 33 30 3244
2018 Term 5 14 29 26 21 3 2 49 20 179
2018 Casual 5 10 21 33 30 2 0 64 15 62
2018 Student 1 10 28 29 20 6 6 55 13 125
2017 Indeterminate (permanent) 6 19 36 23 11 1 3 36 27 3727
2017 Term 7 13 26 20 25 3 7 50 22 265
2017 Casual 3 9 29 33 15 1 9 54 13 73
2017 Student 4 7 27 30 25 2 4 59 12 114
2014 Indeterminate (permanent) 6 22 39 22 9 1 2 32 29 3543
2014 Term 5 18 32 25 13 1 6 41 25 219
2014 Casual 4 2 39 38 12 0 5 53 6 51
2014 Student 2 15 22 33 21 2 5 58 18 110
2011 Indeterminate (permanent) 8 22 37 21 9 1 3 31 30 4073
2011 Term 6 19 26 21 18 2 7 43 28 225
2011 Casual 4 17 18 31 24 4 2 59 22 65
2011 Student 9 17 22 22 27 2 2 50 27 61
2008 Indeterminate (permanent) 6 20 37 24 10 1 3 35 26 4383
2008 Term 4 17 27 28 15 3 6 47 23 311
2008 Casual 0 7 25 31 30 0 7 65 8 44
2008 Student 4 16 34 21 16 1 8 41 21 96

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 4 12 25 34 20 3 2 57 17 3227
2018 Term 4 10 20 22 36 6 2 63 15 179
2018 Casual 0 1 12 35 43 7 2 85 2 62
2018 Student 2 1 13 20 53 6 6 83 3 124
2017 Indeterminate (permanent) 4 9 25 31 22 3 5 58 15 3712
2017 Term 7 10 19 23 29 4 9 59 19 266
2017 Casual 1 10 13 18 35 7 16 69 14 73
2017 Student 1 5 11 28 47 2 6 82 7 114
2014 Indeterminate (permanent) 4 13 29 30 16 4 4 50 18 3533
2014 Term 8 9 26 24 22 5 6 52 19 218
2014 Casual 4 2 17 35 29 6 7 74 7 51
2014 Student 2 8 21 24 29 7 8 63 12 110
2011 Indeterminate (permanent) 5 14 25 29 18 3 5 51 21 4064
2011 Term 9 12 23 18 22 4 11 48 26 225
2011 Casual 11 10 15 23 31 6 4 59 24 65
2011 Student 7 4 21 17 41 4 7 65 12 60
2008 Indeterminate (permanent) 4 10 21 33 25 3 4 62 15 4369
2008 Term 5 12 22 25 23 4 8 55 20 311
2008 Casual 2 7 2 32 46 2 9 87 10 44
2008 Student 4 4 14 22 38 7 12 73 10 96

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 22 34 19 10 2 3 31 34 3244
2018 Term 7 14 24 22 24 4 6 50 24 180
2018 Casual 8 9 31 25 19 7 1 48 18 62
2018 Student 5 12 19 25 26 7 7 59 20 123
2017 Indeterminate (permanent) 9 19 32 21 12 3 5 36 30 3720
2017 Term 6 8 28 17 24 6 11 49 18 263
2017 Casual 1 9 22 19 27 10 12 58 14 73
2017 Student 9 14 23 19 28 2 5 50 25 115
2014 Indeterminate (permanent) 12 23 32 17 9 2 4 28 38 3537
2014 Term 6 15 26 20 19 2 12 45 25 219
2014 Casual 11 15 27 14 21 4 8 40 30 51
2014 Student 8 20 21 20 20 4 7 44 32 110
2011 Indeterminate (permanent) 12 22 31 18 9 3 5 30 37 4068
2011 Term 9 14 29 16 19 5 9 41 26 223
2011 Casual 7 15 19 18 26 7 9 52 26 65
2011 Student 4 11 16 19 34 7 10 64 17 60
2008 Indeterminate (permanent) 8 18 32 23 12 3 4 38 27 4376
2008 Term 5 16 28 23 18 2 9 45 23 311
2008 Casual 2 12 32 11 34 0 9 49 15 44
2008 Student 6 14 21 23 21 4 10 52 24 96

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 5 13 33 31 15 1 1 47 19 3234
2018 Term 2 7 18 34 35 3 2 72 9 179
2018 Casual 2 5 18 33 39 2 1 74 7 62
2018 Student 1 2 7 23 56 6 5 88 4 123
2017 Indeterminate (permanent) 4 11 33 30 17 1 3 49 16 3709
2017 Term 1 7 18 28 36 3 7 71 9 265
2017 Casual 0 6 9 39 29 4 12 81 8 73
2017 Student 3 0 10 24 54 3 6 86 3 114
2014 Indeterminate (permanent) 4 13 34 31 14 1 2 46 18 3531
2014 Term 1 6 26 33 25 1 7 63 9 218
2014 Casual 0 6 18 40 33 0 4 75 6 51
2014 Student 1 2 9 28 47 4 8 87 3 110
2011 Indeterminate (permanent) 5 12 34 30 14 1 4 47 18 4063
2011 Term 2 9 26 26 25 3 9 58 13 225
2011 Casual 3 6 22 34 27 2 4 66 10 65
2011 Student 2 5 8 21 53 5 5 83 8 60
2008 Indeterminate (permanent) 4 11 33 31 16 1 3 49 16 4382
2008 Term 1 6 23 31 30 2 6 67 7 311
2008 Casual 0 2 18 27 45 0 7 78 3 44
2008 Student 1 5 14 29 43 0 9 79 7 96

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 23 28 22 12 1 2 36 36 3237
2018 Term 5 10 24 19 33 5 3 57 16 179
2018 Casual 1 11 17 23 40 2 6 68 13 62
2018 Student 1 6 10 21 47 6 9 79 8 124
2017 Indeterminate (permanent) 10 21 30 19 14 2 4 35 33 3720
2017 Term 6 9 22 20 32 3 8 58 17 265
2017 Casual 2 5 10 24 34 6 19 78 9 73
2017 Student 5 3 8 20 52 4 8 82 9 114
2014 Indeterminate (permanent) 13 25 31 16 10 2 3 27 40 3537
2014 Term 7 11 21 28 23 3 7 57 20 219
2014 Casual 2 8 18 32 25 0 15 68 11 51
2014 Student 1 10 13 24 34 7 11 71 13 110
2011 Indeterminate (permanent) 11 21 30 19 11 2 5 33 35 4067
2011 Term 8 15 22 21 23 1 10 50 26 224
2011 Casual 5 6 23 24 30 2 11 62 13 65
2011 Student 4 4 10 26 48 2 7 81 8 60
2008 Indeterminate (permanent) 10 21 29 21 14 1 4 37 33 4374
2008 Term 4 13 21 21 30 4 7 57 19 308
2008 Casual 5 7 21 23 34 0 11 64 13 44
2008 Student 2 8 10 26 41 1 11 77 12 96

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 7 16 30 27 16 2 3 45 24 3223
2018 Term 5 10 22 24 28 7 4 59 16 179
2018 Casual 1 2 15 29 39 12 3 80 3 61
2018 Student 2 6 9 13 47 16 7 78 10 125
2017 Indeterminate (permanent) 7 15 29 24 16 3 6 44 24 3717
2017 Term 9 9 23 18 27 6 8 52 21 265
2017 Casual 8 4 11 25 27 9 15 69 16 73
2017 Student 1 6 12 19 41 8 13 76 9 114
2014 Indeterminate (permanent) 6 15 30 27 14 3 5 44 23 3540
2014 Term 9 18 14 23 22 5 8 52 32 217
2014 Casual 4 16 12 19 34 10 5 63 23 51
2014 Student 2 6 12 24 30 14 12 73 10 110
2011 Indeterminate (permanent) 7 16 29 24 13 4 7 41 26 4061
2011 Term 7 14 22 19 20 5 13 47 26 223
2011 Casual 7 13 15 23 22 9 11 56 25 65
2011 Student 5 8 13 12 43 7 11 68 16 61
2008 Indeterminate (permanent) 9 20 29 21 13 3 5 37 32 4377
2008 Term 8 14 19 19 21 6 12 50 26 310
2008 Casual 0 5 29 23 18 7 18 55 6 44
2008 Student 4 6 15 19 35 10 11 68 13 96

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 9 20 35 20 10 3 2 32 31 3239
2018 Term 5 15 25 23 24 6 2 50 22 180
2018 Casual 6 7 31 17 29 5 5 51 14 62
2018 Student 2 10 20 23 31 7 7 63 14 123
2017 Indeterminate (permanent) 9 18 34 20 12 3 4 34 29 3725
2017 Term 7 13 26 19 21 7 8 47 23 266
2017 Casual 3 8 20 23 28 8 10 62 14 73
2017 Student 5 11 16 19 34 6 9 62 19 115
2014 Indeterminate (permanent) 10 20 34 20 10 4 3 32 32 3544
2014 Term 5 14 29 25 16 2 9 46 22 219
2014 Casual 13 12 27 12 21 4 11 39 29 51
2014 Student 4 12 23 16 27 9 9 52 20 110
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 35 15 7 4 6 5 71 12 3247
2018 Term 36 21 13 5 4 14 7 72 12 180
2018 Casual 40 29 7 0 1 12 10 89 2 62
2018 Student 32 26 9 2 0 17 14 84 3 125
2017 Indeterminate (permanent) 34 31 11 6 5 6 7 74 13 3747
2017 Term 35 25 14 6 4 9 8 71 13 265
2017 Casual 57 20 6 0 2 6 11 91 2 73
2017 Student 44 22 6 3 2 11 13 86 6 115
2014 Indeterminate (permanent) 36 32 12 6 4 5 5 75 11 3551
2014 Term 30 26 12 9 8 7 8 66 20 218
2014 Casual 57 14 6 4 2 8 10 86 7 51
2014 Student 48 23 5 6 2 10 7 84 10 110

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 48 32 7 7 4 1 0 82 11 3239
2018 Term 55 27 5 6 5 2 0 83 11 180
2018 Casual 56 36 2 4 2 1 0 93 5 62
2018 Student 65 24 2 4 1 3 0 93 5 124
2017 Indeterminate (permanent) 52 29 7 7 4 1 0 83 11 3748
2017 Term 52 26 10 5 6 1 0 79 11 266
2017 Casual 67 25 4 2 0 0 3 94 2 73
2017 Student 67 17 5 6 2 2 1 87 8 116
2014 Indeterminate (permanent) 52 30 7 6 3 1 0 84 9 3553
2014 Term 44 27 9 9 7 3 1 74 17 219
2014 Casual 67 21 6 2 2 0 2 90 4 51
2014 Student 58 25 9 1 2 3 1 87 4 110

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 27 19 10 7 15 4 55 21 3242
2018 Term 19 18 13 13 9 24 3 51 30 180
2018 Casual 20 21 15 12 2 24 7 60 19 61
2018 Student 18 23 10 6 1 35 7 72 11 124
2017 Indeterminate (permanent) 16 26 16 11 6 19 5 56 23 3746
2017 Term 17 18 12 12 9 28 4 52 30 267
2017 Casual 28 17 5 9 3 28 10 72 19 73
2017 Student 26 14 9 6 3 37 6 69 15 115
2014 Indeterminate (permanent) 15 27 18 12 6 18 5 54 23 3550
2014 Term 17 19 19 12 12 17 5 45 31 218
2014 Casual 29 16 8 8 4 25 11 70 18 51
2014 Student 18 17 17 11 4 29 4 53 23 110

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 56 33 5 4 1 0 0 89 5 3240
2018 Term 61 25 3 7 3 2 0 87 9 178
2018 Casual 70 25 2 1 0 2 0 96 2 62
2018 Student 81 14 3 1 1 0 0 95 2 124
2017 Indeterminate (permanent) 54 33 6 4 2 0 0 88 6 3744
2017 Term 56 30 5 6 3 0 0 87 9 267
2017 Casual 73 21 0 5 0 0 1 95 5 72
2017 Student 78 15 3 2 1 1 0 94 3 115
2014 Indeterminate (permanent) 53 35 6 4 1 0 0 89 5 3552
2014 Term 42 36 10 7 4 0 1 79 11 218
2014 Casual 70 26 2 2 0 0 0 96 2 50
2014 Student 69 23 4 2 0 1 0 94 2 110

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 38 9 4 2 1 0 85 6 3247
2018 Term 52 28 12 2 3 2 1 82 5 180
2018 Casual 59 32 10 0 0 0 0 90 0 62
2018 Student 59 28 6 2 1 4 0 91 3 124
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 36 10 6 3 1 0 80 10 3246
2018 Term 50 25 10 6 4 2 3 79 10 180
2018 Casual 51 29 10 4 5 0 1 80 9 62
2018 Student 60 25 10 2 2 0 2 86 4 126
2017 Indeterminate (permanent) 45 35 9 6 3 0 0 81 10 3747
2017 Term 51 26 11 5 5 1 0 78 10 266
2017 Casual 45 39 4 5 4 0 3 87 9 72
2017 Student 57 31 5 5 1 0 1 89 6 114
2014 Indeterminate (permanent) 44 37 9 6 3 0 0 82 9 3555
2014 Term 34 40 11 9 5 0 1 74 14 219
2014 Casual 57 29 6 2 4 0 2 87 6 51
2014 Student 56 30 7 4 1 0 0 87 6 110
2011 Indeterminate (permanent) 40 37 11 6 4 1 1 78 10 4073
2011 Term 45 27 13 7 6 1 1 73 13 226
2011 Casual 51 21 7 5 11 0 5 76 17 65
2011 Student 46 43 5 5 2 0 0 88 7 61
2008 Indeterminate (permanent) 35 36 12 9 6 0 1 72 15 4386
2008 Term 39 32 11 7 9 1 1 72 16 311
2008 Casual 52 32 9 2 2 0 2 86 5 44
2008 Student 45 32 11 4 7 0 1 78 11 97

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 29 9 4 3 1 1 83 7 3247
2018 Term 60 23 5 4 4 3 1 86 8 180
2018 Casual 68 22 5 0 0 3 2 95 0 62
2018 Student 73 21 1 2 2 1 1 95 4 126
2017 Indeterminate (permanent) 54 28 9 4 3 2 1 84 7 3744
2017 Term 56 24 10 4 2 3 0 83 6 267
2017 Casual 67 26 3 0 1 0 3 96 1 73
2017 Student 68 23 3 3 0 1 1 93 3 116
2014 Indeterminate (permanent) 53 30 9 4 2 2 1 85 6 3554
2014 Term 44 30 13 5 5 2 0 76 11 219
2014 Casual 67 21 2 4 2 0 4 92 6 51
2014 Student 66 23 2 2 0 3 2 95 3 110
2011 Indeterminate (permanent) 48 30 10 5 3 2 1 81 8 4077
2011 Term 52 27 10 5 2 2 2 83 7 226
2011 Casual 62 13 8 2 3 11 1 85 6 65
2011 Student 55 33 4 5 2 2 0 89 7 60
2008 Indeterminate (permanent) 46 30 11 6 4 3 1 78 10 4388
2008 Term 45 31 11 4 6 2 1 78 11 311
2008 Casual 68 18 9 2 2 0 0 86 5 44
2008 Student 62 27 1 7 4 0 0 89 10 97

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 32 9 6 3 1 0 82 9 3243
2018 Term 54 28 7 6 2 3 0 84 8 180
2018 Casual 66 20 6 2 2 1 2 90 4 62
2018 Student 62 25 6 2 2 2 2 90 3 124
2017 Indeterminate (permanent) 50 32 8 6 3 1 0 82 10 3745
2017 Term 57 25 9 5 4 1 0 82 9 267
2017 Casual 58 32 6 1 2 0 0 90 4 73
2017 Student 64 25 3 3 1 2 2 93 4 115
2014 Indeterminate (permanent) 48 35 8 5 3 1 0 84 8 3553
2014 Term 40 36 11 8 5 0 1 76 13 219
2014 Casual 63 25 4 2 6 0 0 88 8 51
2014 Student 55 26 8 4 5 0 1 83 9 110
2011 Indeterminate (permanent) 45 34 9 7 4 1 0 80 11 4070
2011 Term 50 27 10 7 4 1 1 78 12 226
2011 Casual 58 26 4 4 6 0 1 86 10 65
2011 Student 56 33 4 5 2 0 0 89 7 61
2008 Indeterminate (permanent) 43 33 10 8 5 1 1 77 13 4389
2008 Term 44 32 8 8 7 1 0 77 15 311
2008 Casual 59 27 9 2 2 0 0 86 4 44
2008 Student 61 20 12 6 1 0 0 81 7 96

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 26 9 3 3 1 0 85 6 3244
2018 Term 64 18 8 3 5 2 1 84 8 177
2018 Casual 60 30 8 0 0 1 0 92 0 62
2018 Student 76 14 6 2 1 0 1 91 2 126
2017 Indeterminate (permanent) 61 24 9 3 3 1 0 86 6 3746
2017 Term 60 23 8 4 3 1 0 84 7 267
2017 Casual 64 25 7 0 0 3 0 92 0 73
2017 Student 76 14 6 2 2 0 0 90 3 114

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 53 28 10 5 3 0 0 81 9 3244
2018 Term 57 26 6 5 4 2 1 85 9 180
2018 Casual 68 17 11 2 2 0 0 85 4 62
2018 Student 71 20 4 2 2 0 1 92 4 126
2017 Indeterminate (permanent) 57 27 8 5 4 0 0 84 8 3739
2017 Term 55 26 9 5 4 1 0 82 9 265
2017 Casual 65 28 4 1 1 0 0 93 2 73
2017 Student 73 16 8 3 1 0 0 89 3 114
2014 Indeterminate (permanent) 55 29 8 4 3 0 0 85 7 3552
2014 Term 45 32 8 7 7 0 0 78 14 219
2014 Casual 71 21 0 6 2 0 0 92 8 51
2014 Student 69 24 3 3 1 0 0 92 5 110
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 35 14 9 3 4 10 71 13 1324
2017 Indeterminate (permanent) 32 34 11 7 2 4 10 76 11 1507
2017 Term 13 50 6 16 13 0 3 65 30 32
2014 Indeterminate (permanent) 29 35 14 7 2 4 9 74 10 1385
2014 Term 15 52 18 7 4 0 4 70 12 27

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 35 14 6 3 9 0 74 10 3251
2018 Term 49 20 8 7 4 12 0 79 13 180
2018 Casual 62 28 5 0 0 5 0 95 0 62
2018 Student 60 16 4 2 1 15 2 91 4 126
2017 Indeterminate (permanent) 36 33 13 6 3 8 0 76 10 3746
2017 Term 43 28 9 4 4 11 1 80 10 267
2017 Casual 58 24 6 1 0 11 0 92 2 72
2017 Student 63 19 4 1 0 11 1 94 1 115
2014 Indeterminate (permanent) 31 37 14 5 2 11 1 76 9 3552
2014 Term 42 30 13 4 2 8 0 79 7 219
2014 Casual 58 17 4 6 0 12 4 89 7 51
2014 Student 47 20 8 2 1 21 2 86 4 110
2011 Indeterminate (permanent) 28 32 18 6 4 12 1 68 11 4066
2011 Term 29 32 14 7 3 13 3 72 12 223
2011 Casual 47 17 17 5 2 12 0 73 8 65
2011 Student 37 31 10 4 2 14 2 82 6 61

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 38 16 10 5 3 0 69 15 3235
2018 Term 48 24 9 7 5 7 0 78 12 179
2018 Casual 52 33 9 0 3 4 0 88 3 62
2018 Student 56 25 10 0 1 8 1 89 1 125
2017 Indeterminate (permanent) 33 35 15 9 5 3 0 70 14 3744
2017 Term 43 32 10 6 4 5 0 78 11 267
2017 Casual 56 25 10 4 0 4 0 85 4 73
2017 Student 63 22 5 2 1 7 1 92 3 115
2014 Indeterminate (permanent) 27 37 18 10 4 3 0 66 15 3551
2014 Term 40 31 14 6 4 4 0 76 10 219
2014 Casual 46 37 6 2 5 2 2 86 8 51
2014 Student 49 24 10 1 3 13 1 84 5 110
2011 Indeterminate (permanent) 24 36 19 10 6 4 0 63 17 4063
2011 Term 32 31 13 9 7 6 2 69 18 226
2011 Casual 38 24 16 6 5 8 2 70 13 65
2011 Student 36 38 11 4 4 7 2 81 8 61
2008 Indeterminate (permanent) 28 38 17 8 5 4 0 69 14 4387
2008 Term 31 30 17 7 5 8 2 67 13 311
2008 Casual 57 23 7 7 2 2 2 83 9 44
2008 Student 48 24 13 1 4 6 3 80 6 97

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 34 20 13 5 7 0 59 19 3240
2018 Term 39 21 14 8 4 14 0 69 14 180
2018 Casual 34 43 5 7 1 10 0 86 9 62
2018 Student 48 20 6 2 2 21 2 88 4 125
2017 Indeterminate (permanent) 23 36 18 11 5 7 0 63 18 3738
2017 Term 30 31 13 9 5 10 0 69 16 267
2017 Casual 45 30 10 3 0 12 0 85 3 73
2017 Student 52 19 8 5 1 14 2 84 7 114
2014 Indeterminate (permanent) 19 34 21 12 4 9 0 59 18 3548
2014 Term 28 33 15 8 5 11 0 69 14 219
2014 Casual 37 29 12 4 2 16 2 79 7 51
2014 Student 38 23 9 3 4 21 1 79 9 110
2011 Indeterminate (permanent) 16 36 20 12 5 10 0 58 20 4077
2011 Term 21 30 15 10 10 12 2 59 23 226
2011 Casual 26 27 19 9 3 16 0 63 15 65
2011 Student 21 36 15 9 2 15 2 69 13 61
2008 Indeterminate (permanent) 16 39 20 11 5 10 1 60 18 4378
2008 Term 20 32 17 10 5 15 1 62 18 310
2008 Casual 27 41 9 5 2 12 5 81 8 44
2008 Student 37 29 12 4 1 17 0 79 6 97

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 36 19 15 8 3 0 56 24 3249
2018 Term 34 25 12 10 10 9 0 65 22 180
2018 Casual 32 37 13 9 3 7 0 74 13 62
2018 Student 42 31 5 6 2 13 2 86 8 126
2017 Indeterminate (permanent) 23 37 15 14 7 4 0 62 22 3744
2017 Term 32 31 11 13 6 7 1 68 20 267
2017 Casual 37 30 16 8 0 9 0 73 9 72
2017 Student 47 26 7 7 2 11 0 82 10 115
2014 Indeterminate (permanent) 19 37 19 13 7 4 0 59 21 3548
2014 Term 27 32 20 10 5 6 0 63 15 219
2014 Casual 41 44 11 0 2 2 0 86 2 51
2014 Student 35 33 11 4 3 13 1 79 8 110
2011 Indeterminate (permanent) 17 39 18 15 7 4 0 59 23 4073
2011 Term 21 35 14 14 10 6 0 60 25 225
2011 Casual 33 31 15 11 4 7 0 68 16 64
2011 Student 25 46 12 7 0 9 2 78 8 61
2008 Indeterminate (permanent) 19 42 15 14 6 4 0 63 21 4386
2008 Term 22 34 18 14 5 7 1 60 21 312
2008 Casual 45 25 12 7 7 2 2 73 14 44
2008 Student 47 29 12 4 0 8 0 83 4 96
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 46 14 8 2 2 0 77 9 3245
2018 Term 41 36 13 5 2 3 0 80 7 178
2018 Casual 47 39 10 3 0 2 0 88 3 62
2018 Student 50 36 8 3 0 2 2 88 3 125
2017 Indeterminate (permanent) 34 44 12 6 2 1 0 79 8 3741
2017 Term 39 40 13 6 2 1 0 80 7 267
2017 Casual 40 47 7 2 0 4 0 91 2 73
2017 Student 63 25 4 3 0 3 1 92 4 115
2014 Indeterminate (permanent) 33 43 15 6 2 2 0 77 8 3553
2014 Term 31 48 11 6 1 3 0 81 7 219
2014 Casual 39 42 6 4 2 8 0 87 6 51
2014 Student 42 33 13 6 1 3 1 79 7 110
2011 Indeterminate (permanent) 29 43 16 7 3 2 0 73 10 4064
2011 Term 29 35 17 9 5 5 1 68 14 225
2011 Casual 38 37 12 5 2 6 0 80 7 65
2011 Student 35 39 16 5 0 5 0 78 6 60

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 41 13 8 3 3 2 75 11 3240
2018 Term 44 30 9 7 3 6 1 79 11 179
2018 Casual 46 24 7 8 2 14 0 81 11 61
2018 Student 35 25 11 9 5 9 6 71 16 126
2017 Indeterminate (permanent) 37 37 12 6 3 3 1 78 10 3738
2017 Term 37 37 9 8 3 2 3 78 13 265
2017 Casual 44 29 9 6 4 6 1 80 11 73
2017 Student 41 27 8 5 5 6 9 79 12 116
2014 Indeterminate (permanent) 36 40 11 5 3 3 1 80 8 3556
2014 Term 39 32 10 8 3 6 1 77 12 218
2014 Casual 50 27 6 4 8 4 2 81 13 51
2014 Student 44 22 11 9 4 7 1 73 15 110
2011 Indeterminate (permanent) 38 37 11 6 2 4 1 80 9 4067
2011 Term 45 27 5 9 3 9 2 80 14 224
2011 Casual 49 31 7 5 2 4 2 85 7 65
2011 Student 31 20 19 12 9 5 4 56 23 60
2008 Indeterminate (permanent) 35 36 12 8 4 4 2 75 13 4391
2008 Term 31 34 13 9 5 7 2 70 16 312
2008 Casual 37 26 5 14 2 7 9 75 19 44
2008 Student 32 21 10 12 11 8 7 61 27 97

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 41 14 4 2 2 0 80 6 3227
2018 Term 45 31 12 4 3 6 0 80 8 178
2018 Casual 45 38 10 2 2 3 0 86 4 61
2018 Student 50 33 9 4 0 4 1 87 4 126

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 25 20 12 11 11 2 50 27 3246
2018 Term 33 22 10 10 9 14 2 65 23 179
2018 Casual 31 32 11 6 5 8 7 74 13 61
2018 Student 39 25 8 4 1 16 8 83 6 126
2017 Indeterminate (permanent) 17 23 18 14 12 13 4 47 31 3741
2017 Term 21 24 13 14 10 14 4 55 30 267
2017 Casual 27 28 12 4 2 13 14 75 8 73
2017 Student 35 22 10 3 6 17 7 76 11 116
2014 Indeterminate (permanent) 13 23 20 15 12 14 3 43 33 3553
2014 Term 17 24 16 11 12 16 3 51 29 219
2014 Casual 38 17 8 2 11 9 14 72 17 51
2014 Student 31 15 12 6 6 22 9 66 17 110
2011 Indeterminate (permanent) 14 22 20 13 12 14 4 45 31 4068
2011 Term 21 23 12 12 11 16 5 56 29 225
2011 Casual 17 21 14 7 12 13 17 54 27 65
2011 Student 23 23 20 5 5 8 15 61 14 61

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 39 17 11 6 2 0 66 17 3246
2018 Term 31 27 15 13 7 7 1 62 22 179
2018 Casual 39 36 13 3 5 3 0 78 8 62
2018 Student 49 25 10 4 1 8 3 84 5 124
2017 Indeterminate (permanent) 30 39 13 10 5 2 0 71 16 3736
2017 Term 30 29 8 12 13 7 1 64 27 266
2017 Casual 42 23 11 1 4 11 7 79 7 73
2017 Student 50 26 7 5 0 9 3 86 6 116
2014 Indeterminate (permanent) 28 39 16 11 5 2 0 68 16 3553
2014 Term 18 28 17 19 12 5 1 49 33 219
2014 Casual 43 28 8 2 4 10 5 84 7 51
2014 Student 37 20 10 6 1 19 7 76 10 110
2011 Indeterminate (permanent) 32 37 14 9 6 2 0 71 15 4073
2011 Term 17 26 18 10 16 6 7 50 29 225
2011 Casual 39 20 11 4 13 7 5 68 20 65
2011 Student 35 31 14 4 2 7 7 78 6 61
2008 Indeterminate (permanent) 33 39 13 8 5 1 0 73 13 4383
2008 Term 13 34 19 14 14 5 1 50 29 310
2008 Casual 36 28 19 2 4 5 7 72 8 44
2008 Student 34 35 11 6 5 6 3 76 12 96

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 34 14 13 10 2 1 61 24 3250
2018 Term 25 30 13 13 13 6 1 59 28 179
2018 Casual 31 23 11 5 7 9 14 70 15 62
2018 Student 40 11 9 10 2 11 17 71 16 126
2017 Indeterminate (permanent) 28 31 13 13 12 2 1 61 26 3738
2017 Term 25 26 13 12 18 5 2 55 32 267
2017 Casual 29 19 7 1 7 6 30 75 14 73
2017 Student 33 26 6 5 2 7 21 82 10 115
2014 Indeterminate (permanent) 20 30 15 17 14 2 2 52 32 3555
2014 Term 15 25 13 17 22 5 2 43 43 219
2014 Casual 22 25 6 4 12 6 26 69 23 51
2014 Student 28 25 4 8 6 8 21 75 19 110
2011 Indeterminate (permanent) 20 29 16 16 16 2 1 51 33 4075
2011 Term 16 18 14 15 24 4 9 39 45 224
2011 Casual 13 10 6 7 27 8 29 36 54 64
2011 Student 37 22 16 7 7 4 7 66 16 60
2008 Indeterminate (permanent) 22 33 13 15 14 1 1 57 30 4376
2008 Term 14 29 14 17 17 5 3 47 37 311
2008 Casual 11 25 7 9 7 2 38 62 27 44
2008 Student 27 28 14 12 4 4 11 64 19 96

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 40 20 7 4 3 1 68 12 3248
2018 Term 33 32 16 8 4 6 1 70 13 179
2018 Casual 35 38 14 4 3 6 0 78 7 62
2018 Student 40 34 17 4 0 4 2 78 4 126
2017 Indeterminate (permanent) 26 40 17 7 4 5 1 70 12 3740
2017 Term 31 31 15 8 8 6 1 66 18 267
2017 Casual 35 37 13 3 5 4 3 78 8 72
2017 Student 44 27 15 6 0 8 2 78 6 116

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 48 36 9 2 1 3 0 87 3 3241
2018 Term 50 29 11 3 3 5 0 83 6 180
2018 Casual 63 26 8 0 0 2 2 91 0 62
2018 Student 62 27 4 2 0 5 1 94 2 123
2017 Indeterminate (permanent) 47 35 10 2 2 4 0 86 4 3739
2017 Term 50 29 8 3 4 5 2 84 7 267
2017 Casual 52 26 9 3 2 7 2 86 5 73
2017 Student 57 26 8 2 0 7 0 90 2 115
2014 Indeterminate (permanent) 50 35 9 2 1 3 0 88 3 3551
2014 Term 52 28 10 3 3 4 0 82 7 219
2014 Casual 60 23 2 2 0 14 0 95 2 51
2014 Student 66 20 2 0 0 12 0 97 1 110

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 38 9 3 2 2 0 87 4 3247
2018 Term 54 32 6 4 3 2 0 88 6 179
2018 Casual 67 27 5 0 0 2 0 95 0 62
2018 Student 77 18 2 1 0 2 0 97 1 122
2017 Indeterminate (permanent) 47 37 9 3 1 2 0 86 4 3736
2017 Term 54 30 6 5 3 2 0 86 8 267
2017 Casual 65 27 4 0 0 2 2 96 0 73
2017 Student 75 21 2 1 0 2 0 97 1 116
2014 Indeterminate (permanent) 47 37 10 3 1 2 0 86 4 3554
2014 Term 49 35 7 5 3 2 0 85 8 218
2014 Casual 60 27 4 4 0 6 0 92 4 51
2014 Student 63 24 7 0 0 5 0 92 1 110
2011 Indeterminate (permanent) 39 40 12 3 2 3 0 82 6 4076
2011 Term 45 33 7 7 2 4 1 83 10 226
2011 Casual 52 34 8 4 0 2 0 88 4 63
2011 Student 55 38 4 4 0 0 0 93 4 61

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 54 34 7 3 2 0 0 89 4 3238
2018 Term 66 24 6 1 2 2 0 91 2 180
2018 Casual 70 23 7 0 0 0 0 93 0 61
2018 Student 84 12 2 2 0 0 0 96 2 123
2017 Indeterminate (permanent) 54 34 7 3 2 0 0 88 4 3743
2017 Term 61 28 7 2 3 0 0 89 5 267
2017 Casual 74 24 2 0 0 0 0 98 0 73
2017 Student 76 19 5 0 0 0 0 95 0 115
2014 Indeterminate (permanent) 51 36 9 3 1 1 0 88 4 3552
2014 Term 57 30 8 2 3 0 0 87 5 218
2014 Casual 79 17 2 0 2 0 0 96 2 51
2014 Student 74 23 2 0 0 1 0 98 0 110
2011 Indeterminate (permanent) 44 39 10 4 2 1 0 84 6 4068
2011 Term 45 36 9 4 5 1 1 82 9 225
2011 Casual 65 24 4 5 2 0 0 89 7 64
2011 Student 69 26 5 0 0 0 0 95 0 61
2008 Indeterminate (permanent) 42 40 10 4 3 0 0 83 7 4387
2008 Term 44 36 10 6 3 2 0 81 9 312
2008 Casual 68 20 5 2 2 2 0 91 5 44
2008 Student 69 20 8 1 1 1 0 90 2 96

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 33 13 4 3 0 0 81 7 3239
2018 Term 53 26 9 5 5 2 0 81 10 179
2018 Casual 67 20 8 3 1 0 0 87 5 62
2018 Student 65 24 8 2 0 0 0 89 2 123
2017 Indeterminate (permanent) 47 33 11 5 2 1 0 81 8 3741
2017 Term 51 26 11 6 5 1 0 77 12 267
2017 Casual 67 22 6 6 0 0 0 89 6 73
2017 Student 66 22 5 3 0 2 2 91 4 116
2014 Indeterminate (permanent) 38 38 14 6 2 1 0 77 9 3555
2014 Term 40 35 12 8 4 1 0 75 12 219
2014 Casual 60 27 5 4 4 0 0 87 8 51
2014 Student 56 30 8 2 3 0 0 86 5 110
2011 Indeterminate (permanent) 42 35 14 5 3 1 0 78 8 4073
2011 Term 34 36 16 6 5 2 1 71 12 226
2011 Casual 54 23 11 5 5 0 1 78 11 63
2011 Student 52 33 5 7 2 2 0 86 9 61

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 45 36 11 6 2 0 0 81 8 3221
2018 Term 53 26 10 5 4 2 0 81 9 179
2018 Casual 64 24 5 5 1 0 0 89 6 61
2018 Student 67 23 8 2 1 0 0 89 2 123
2017 Indeterminate (permanent) 45 36 11 5 2 0 0 82 7 3744
2017 Term 47 32 10 6 5 0 0 79 11 267
2017 Casual 67 22 8 3 0 0 0 88 3 72
2017 Student 63 29 7 0 0 0 1 93 0 115
2014 Indeterminate (permanent) 37 39 14 7 2 0 0 77 9 3555
2014 Term 41 32 13 9 3 1 0 74 12 219
2014 Casual 57 30 9 0 4 0 0 87 4 51
2014 Student 55 32 8 3 2 0 0 87 5 110
2011 Indeterminate (permanent) 39 39 13 6 3 0 0 78 9 4067
2011 Term 33 38 14 10 5 1 0 71 15 223
2011 Casual 52 22 18 6 2 0 0 73 8 64
2011 Student 51 33 7 4 2 4 0 87 5 61
2008 Indeterminate (permanent) 43 39 10 6 3 0 0 82 8 4382
2008 Term 34 38 13 8 6 1 0 73 14 310
2008 Casual 55 33 5 7 0 0 0 89 7 43
2008 Student 54 31 9 2 4 0 0 85 6 97

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 27 15 9 5 3 0 70 14 3240
2018 Term 44 19 14 9 8 5 0 67 19 180
2018 Casual 43 29 12 9 3 0 3 75 13 62
2018 Student 46 23 11 10 2 6 2 74 13 123
2017 Indeterminate (permanent) 41 26 15 8 5 4 0 70 14 3741
2017 Term 35 24 15 12 9 4 0 62 22 267
2017 Casual 47 14 14 9 4 6 6 69 15 72
2017 Student 42 21 13 9 3 9 3 72 14 116
2014 Indeterminate (permanent) 36 28 17 9 5 4 0 67 15 3556
2014 Term 28 24 19 15 9 5 0 55 25 219
2014 Casual 39 27 14 4 4 2 11 75 9 51
2014 Student 31 20 17 13 8 9 1 57 24 109
2011 Indeterminate (permanent) 40 26 15 8 6 5 0 69 15 4068
2011 Term 29 22 14 14 10 9 1 57 27 226
2011 Casual 51 11 9 6 9 8 6 72 17 64
2011 Student 37 20 12 11 12 9 0 62 25 61
2008 Indeterminate (permanent) 38 28 15 9 6 4 0 69 15 4379
2008 Term 26 22 16 14 13 8 1 53 30 311
2008 Casual 44 29 7 7 7 5 2 78 15 43
2008 Student 28 18 24 13 10 5 2 49 25 97
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 24 45 32 3256
2018 Term 28 33 39 180
2018 Casual 26 23 51 61
2018 Student 56 15 29 126
2017 Indeterminate (permanent) 23 45 32 3748
2017 Term 31 34 35 266
2017 Casual 37 31 33 73
2017 Student 48 13 38 115
2014 Indeterminate (permanent) 22 45 33 3556
2014 Term 29 27 44 219
2014 Casual 32 27 41 51
2014 Student 54 19 27 110
2011 Indeterminate (permanent) 24 46 30 4078
2011 Term 36 31 33 225
2011 Casual 52 23 25 65
2011 Student 31 22 47 61

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 15 48 26 5 1 6 774
2018 Term 1 39 31 4 18 6 48
2018 Student 0 1 4 1 91 1 70
2017 Indeterminate (permanent) 15 50 24 4 0 7 851
2017 Term 3 37 32 4 20 4 82
2017 Casual 4 0 7 4 73 12 26
2017 Student 0 5 2 0 91 2 56
2014 Indeterminate (permanent) 17 51 22 6 9999 5 771
2014 Term 2 37 41 11 9999 10 63
2014 Casual 13 13 12 6 9999 56 16
2014 Student 0 15 17 22 9999 46 60
2011 Indeterminate (permanent) 19 46 24 4 9999 7 960
2011 Term 2 22 21 12 9999 43 80
2011 Casual 8 5 20 0 9999 67 32
2011 Student 0 0 45 23 9999 31 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 9 91 3248
2018 Term 12 88 178

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 296
2018 Term 64 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 61 296
2018 Term 37 21

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 296
2018 Term 0 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Term 0 21

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 296

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 296
2018 Term 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 296
2018 Term 34 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 296

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 296
2018 Term 39 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 296
2018 Term 28 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 30 296

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 53 296
2018 Term 51 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 31 296

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Term 0 21

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 296
2018 Term 28 21

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 296

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 296
2018 Term 39 21

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 17 296

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 296

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 55 295
2018 Term 68 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 295
2018 Term 37 21

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 295

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 295
2018 Term 25 21

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 295

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 295

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 295

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 295

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 295

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 286

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 21 286
2018 Term 44 19

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 286

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 286

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 286

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 286

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 286

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 286
2018 Term 28 19

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 286

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 286
2018 Term 28 19

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 286

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 286
2018 Term 57 19

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 286

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 286
2018 Term 51 19

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 286

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 286

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 20 16 5 4 29 6 61 13 3238
2018 Term 20 17 16 3 5 33 6 60 13 179
2018 Casual 29 9 11 2 0 29 20 74 3 60
2018 Student 25 10 4 2 0 44 14 85 6 126
2017 Indeterminate (permanent) 21 19 15 4 3 29 8 63 12 3740
2017 Term 24 15 14 2 5 30 10 65 12 266
2017 Casual 29 15 7 0 0 33 17 87 0 73
2017 Student 38 9 6 2 0 34 11 86 3 116
2014 Indeterminate (permanent) 18 19 15 4 3 31 9 63 12 3552
2014 Term 17 16 12 5 5 31 14 61 17 219
2014 Casual 27 11 6 4 2 31 19 76 12 51
2014 Student 19 4 11 0 1 45 20 66 4 110

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 35 14 4 2 7 1 78 7 3240
2018 Term 40 29 10 5 2 13 1 80 9 179
2018 Casual 44 27 8 2 2 15 3 86 5 62
2018 Student 47 20 5 2 0 25 2 91 2 126
2017 Indeterminate (permanent) 38 34 12 3 2 9 1 80 6 3737
2017 Term 35 29 11 5 3 17 0 77 9 265
2017 Casual 49 21 5 2 0 19 4 91 2 73
2017 Student 48 24 6 0 0 18 3 92 0 115
2014 Indeterminate (permanent) 34 35 14 3 1 11 1 79 5 3550
2014 Term 31 29 13 5 2 18 3 75 9 219
2014 Casual 46 21 8 4 2 19 0 83 7 51
2014 Student 30 18 10 1 0 31 9 80 3 110
2011 Indeterminate (permanent) 45 37 9 3 2 5 0 86 5 4069
2011 Term 45 26 9 5 1 14 0 82 6 226
2011 Casual 45 31 7 4 0 13 0 87 4 65
2011 Student 40 37 8 0 0 14 2 91 0 61
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 5 95 3248
2018 Term 6 94 180
2018 Casual 0 100 62

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 151

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 79 151

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 151

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Term 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 151

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 151

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 152

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 21 152

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 152

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 152

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 33 152

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 23 152

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 152

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 152

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 17 152

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Term 0 12

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 152

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Term 0 12

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 18 152

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 152

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 152

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 152

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 152

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 152

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 152

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 152

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 152

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 46 152

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 146

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 146

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 146

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 146

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 146

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 24 146

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 146

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 48 146

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 55 146

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 146

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 20 16 2 2 34 6 66 7 3243
2018 Term 22 14 17 2 2 37 6 63 7 178
2018 Casual 32 11 9 0 0 31 17 82 0 61
2018 Student 30 8 4 1 0 44 14 89 2 125
2017 Indeterminate (permanent) 21 18 15 2 2 35 7 67 7 3742
2017 Term 26 14 12 2 3 33 10 71 9 267
2017 Casual 30 14 7 0 0 36 14 86 0 73
2017 Student 41 10 3 2 1 33 10 89 5 114
2014 Indeterminate (permanent) 19 19 15 2 1 36 8 68 5 3551
2014 Term 20 17 10 5 1 35 12 70 11 219
2014 Casual 29 10 6 2 0 40 13 84 4 51
2014 Student 23 9 5 0 0 46 18 87 0 110

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 34 14 2 2 9 1 80 5 3248
2018 Term 41 26 11 1 3 15 2 82 5 177
2018 Casual 49 21 5 2 2 18 3 89 5 62
2018 Student 50 16 4 1 0 27 2 93 1 125
2017 Indeterminate (permanent) 40 32 11 2 1 11 2 83 4 3738
2017 Term 40 26 9 3 3 18 1 82 7 266
2017 Casual 45 25 5 0 2 22 2 91 2 73
2017 Student 55 17 5 0 0 19 3 93 0 116
2014 Indeterminate (permanent) 35 35 13 2 1 13 1 81 3 3551
2014 Term 34 29 13 4 0 17 3 78 5 219
2014 Casual 44 21 2 6 0 25 2 89 8 51
2014 Student 37 21 4 0 0 32 7 94 0 110
2011 Indeterminate (permanent) 45 37 9 2 1 6 0 87 3 4072
2011 Term 45 27 9 2 2 15 0 85 5 225
2011 Casual 61 19 10 2 0 8 0 87 2 65
2011 Student 58 17 10 0 0 15 0 88 0 61
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 29 15 6 4 0 2 74 11 3242
2018 Term 39 25 16 11 8 1 1 64 19 177
2018 Casual 32 35 20 3 5 5 0 71 8 62
2018 Student 47 26 18 4 3 2 0 74 7 124
2017 Indeterminate (permanent) 41 26 16 8 6 0 2 69 14 3739
2017 Term 33 33 19 5 9 0 1 66 14 266
2017 Casual 29 35 18 7 11 0 1 64 18 73
2017 Student 39 26 11 11 8 2 3 68 20 115

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 30 26 17 9 0 1 47 26 3241
2018 Term 36 25 27 6 3 2 2 63 9 178
2018 Casual 46 29 14 3 5 3 0 77 8 62
2018 Student 42 33 15 6 1 2 2 78 7 125
2017 Indeterminate (permanent) 19 30 27 14 9 0 1 51 23 3741
2017 Term 35 30 20 9 6 0 0 65 15 267
2017 Casual 43 36 11 7 1 0 2 80 9 73
2017 Student 49 30 14 3 2 0 3 81 5 116

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 32 23 13 6 0 1 58 19 3237
2018 Term 48 26 16 1 3 2 3 78 4 177
2018 Student 59 23 9 4 1 3 2 86 5 126
2017 Indeterminate (permanent) 27 32 22 12 6 0 2 60 18 3728
2017 Term 46 25 15 7 4 0 3 74 12 265
2017 Casual 54 22 11 3 0 0 11 85 3 73
2017 Student 67 19 6 2 1 0 6 91 3 115

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 27 24 15 9 1 1 50 25 3229
2018 Term 44 20 19 7 4 3 3 67 12 177
2018 Casual 47 25 13 8 4 3 0 74 13 62
2018 Student 59 15 14 5 2 3 2 79 7 124
2017 Indeterminate (permanent) 23 27 23 15 9 1 3 52 24 3740
2017 Term 41 26 16 8 6 2 2 70 14 265
2017 Casual 55 19 13 4 3 1 5 79 7 73
2017 Student 55 22 11 3 3 0 5 81 7 116

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 22 12 5 3 0 7 78 9 3237
2018 Term 68 15 8 1 2 1 6 89 3 178
2018 Casual 72 16 3 0 0 3 6 97 0 62
2018 Student 79 12 2 2 1 1 4 96 3 124
2017 Indeterminate (permanent) 45 25 11 5 3 1 10 79 9 3735
2017 Term 64 16 8 3 0 1 8 88 3 264
2017 Casual 73 8 3 0 0 1 15 97 0 73
2017 Student 74 8 6 1 1 0 10 91 2 115

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 29 21 10 7 0 1 62 17 3245
2018 Term 41 27 17 6 6 1 1 70 13 178
2018 Casual 69 10 8 2 6 3 2 83 8 62
2018 Student 53 26 10 6 2 2 0 81 8 125
2017 Indeterminate (permanent) 31 32 20 9 6 0 1 64 15 3731
2017 Term 41 30 14 8 7 0 0 72 14 266
2017 Casual 54 26 7 1 6 2 4 85 7 73
2017 Student 44 23 20 8 2 0 4 69 10 113

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 37 22 8 4 1 1 66 12 3242
2018 Term 38 31 18 7 4 2 1 71 11 179
2018 Casual 49 27 16 3 3 3 0 78 6 62
2018 Student 53 30 10 2 1 2 2 87 3 124
2017 Indeterminate (permanent) 30 35 20 8 4 1 2 67 13 3729
2017 Term 39 28 16 10 4 0 3 69 14 266
2017 Casual 53 28 11 1 3 3 1 85 4 73
2017 Student 52 27 13 3 1 0 4 82 4 113

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 33 25 12 6 0 1 57 18 3235
2018 Term 39 23 22 7 5 3 1 65 12 179
2018 Casual 47 29 17 3 2 3 0 78 5 62
2018 Student 49 30 11 4 1 2 3 83 5 125
2017 Indeterminate (permanent) 25 36 21 11 6 1 1 62 17 3733
2017 Term 45 27 14 8 3 1 2 74 12 266
2017 Casual 51 31 11 4 1 1 1 84 6 73
2017 Student 51 26 17 3 1 0 3 79 4 113

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 34 21 10 5 0 1 63 15 3236
2018 Term 39 27 19 7 5 2 1 68 12 179
2018 Casual 45 27 12 12 2 2 0 74 14 62
2018 Student 37 27 19 11 3 2 1 66 15 124
2017 Indeterminate (permanent) 31 33 19 9 5 0 2 66 15 3729
2017 Term 40 31 15 9 3 0 1 72 13 267
2017 Casual 51 26 14 7 0 0 3 79 7 73
2017 Student 45 26 14 12 2 0 1 72 14 113

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 34 20 10 4 0 1 65 14 3232
2018 Term 42 35 13 5 2 1 2 80 7 178
2018 Casual 45 36 13 3 2 2 0 82 5 62
2018 Student 43 31 15 6 2 2 1 76 8 124
2017 Indeterminate (permanent) 33 34 18 9 4 1 2 69 13 3718
2017 Term 42 30 16 5 5 1 0 74 9 267
2017 Casual 45 24 17 7 1 0 5 73 9 73
2017 Student 39 35 15 7 3 0 2 76 9 114

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 53 23 12 6 4 0 2 78 10 3229
2018 Term 59 18 11 4 3 0 3 81 8 178
2018 Casual 69 12 9 2 3 0 5 85 5 62
2018 Student 77 11 6 2 2 0 1 89 4 124
2017 Indeterminate (permanent) 54 24 11 5 3 0 2 80 8 3735
2017 Term 59 19 11 6 4 0 2 79 10 267
2017 Casual 65 19 8 3 1 1 2 87 4 73
2017 Student 66 15 7 5 2 0 5 85 7 115

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 73 12 5 1 1 1 6 92 3 3232
2018 Term 75 8 7 1 2 1 6 90 3 177
2018 Casual 80 3 3 2 0 3 8 94 2 62
2018 Student 88 7 2 2 0 0 2 97 2 125

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 75 11 5 2 3 1 4 90 5 3231
2018 Term 75 8 8 1 3 0 5 87 4 178
2018 Casual 83 9 1 0 0 5 2 98 0 62
2018 Student 95 2 0 1 2 0 0 98 2 125
2017 Indeterminate (permanent) 75 11 4 2 3 1 4 90 5 3732
2017 Term 78 9 4 3 3 0 2 89 7 265
2017 Casual 82 9 3 2 2 1 2 94 3 73
2017 Student 90 2 0 1 0 0 7 99 1 115

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 25 10 3 2 0 1 85 5 3242
2018 Term 64 21 8 2 1 1 3 88 3 179
2018 Casual 86 9 1 1 0 0 2 97 2 62
2018 Student 85 6 6 2 0 0 2 92 2 126
2017 Indeterminate (permanent) 60 24 8 3 2 0 3 87 5 3735
2017 Term 64 21 7 4 2 1 1 87 6 267
2017 Casual 77 12 6 5 0 0 1 90 5 73
2017 Student 83 7 1 3 0 1 5 95 4 116

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 21 10 5 4 1 1 81 9 3231
2018 Term 67 16 8 2 3 1 3 86 6 179
2018 Casual 80 8 7 3 0 0 2 90 3 62
2018 Student 83 8 2 2 2 1 2 93 4 125
2017 Indeterminate (permanent) 62 19 8 4 4 0 3 83 8 3740
2017 Term 67 17 8 3 4 1 1 86 7 267
2017 Casual 84 11 1 3 0 0 1 96 3 73
2017 Student 83 8 1 1 1 0 6 97 2 114

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 54 16 7 2 1 0 20 88 4 3221
2018 Term 57 7 3 3 1 1 28 91 5 177
2018 Casual 66 3 0 1 0 1 28 98 2 62
2018 Student 76 2 0 2 0 0 20 98 2 126
2017 Indeterminate (permanent) 55 16 5 2 1 0 20 89 4 3725
2017 Term 58 8 4 2 2 0 26 90 5 265
2017 Casual 69 6 3 2 0 2 19 95 2 73
2017 Student 81 2 1 0 0 0 17 99 0 114

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 70 15 5 1 1 0 7 93 2 3236
2018 Term 68 15 3 2 1 1 10 93 3 179
2018 Casual 79 7 10 0 0 2 3 90 0 62
2018 Student 88 3 3 2 0 1 2 94 2 125
2017 Indeterminate (permanent) 71 14 4 1 1 0 9 93 2 3717
2017 Term 71 15 4 2 1 0 7 93 3 265
2017 Casual 71 15 6 2 0 2 5 92 2 73
2017 Student 87 4 1 0 1 0 7 98 1 115

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 78 12 4 2 1 0 3 92 3 3237
2018 Term 21 22 23 11 21 0 1 44 32 179
2018 Casual 48 11 15 8 16 0 2 60 24 62
2018 Student 70 10 9 6 4 0 2 81 10 126
2017 Indeterminate (permanent) 73 15 4 2 2 1 4 92 3 3735
2017 Term 21 17 17 14 30 0 0 39 44 267
2017 Casual 38 18 11 10 12 1 8 63 25 73
2017 Student 58 15 9 5 5 0 9 79 11 116

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 29 14 4 2 0 2 79 6 3232
2018 Term 54 27 12 3 3 1 1 82 6 178
2018 Casual 51 25 15 3 1 0 3 79 5 62
2018 Student 51 25 14 6 4 0 1 76 10 126
2017 Indeterminate (permanent) 50 29 12 4 2 0 2 81 7 3733
2017 Term 54 26 12 3 3 0 1 82 6 267
2017 Casual 60 26 7 3 3 0 1 87 6 73
2017 Student 52 27 10 4 2 0 4 83 6 115

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 34 32 12 3 0 0 52 16 3245
2018 Term 24 37 28 7 3 2 0 62 9 180
2018 Casual 45 31 13 6 2 2 0 78 8 61
2018 Student 38 42 18 2 0 0 0 80 2 126
2017 Indeterminate (permanent) 14 33 37 11 5 0 0 47 16 3746
2017 Term 18 39 29 9 4 0 1 57 14 267
2017 Casual 30 47 15 4 3 0 1 77 7 73
2017 Student 24 54 16 3 0 0 3 81 3 116

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 17 37 27 11 0 0 38 25 3222
2018 Term 7 12 34 28 19 0 0 47 19 180
2018 Casual 2 13 20 34 29 0 2 65 15 62
2018 Student 6 4 32 34 23 0 1 58 10 124
2017 Indeterminate (permanent) 6 17 39 25 12 0 0 38 23 3743
2017 Term 7 13 29 26 24 0 1 51 20 267
2017 Casual 2 11 15 47 26 0 0 72 12 73
2017 Student 6 7 24 38 23 0 2 62 13 115

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 45 13 5 2 2 0 80 7 3243
2018 Term 34 35 10 7 4 10 0 77 12 180
2018 Student 37 33 16 8 0 7 0 74 9 126
2017 Indeterminate (permanent) 25 44 15 6 4 5 0 73 11 3743
2017 Term 22 34 19 10 6 9 0 61 18 267
2017 Casual 26 31 10 3 3 24 4 78 8 73
2017 Student 18 31 18 11 4 16 1 60 19 116

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 40 16 9 4 2 0 71 13 3246
2018 Term 35 35 14 5 8 3 0 72 14 180
2018 Casual 54 29 8 6 0 3 0 85 6 62
2018 Student 44 31 14 4 1 6 0 80 5 126
2017 Indeterminate (permanent) 24 43 16 9 5 3 0 69 14 3744
2017 Term 32 37 13 7 10 2 0 70 17 267
2017 Casual 37 34 13 6 3 7 0 77 9 73
2017 Student 39 33 15 6 1 5 1 76 7 116
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 23 9 3 2 3 1 61 39 3248
2018 Term 47 21 14 5 7 4 3 50 50 180
2018 Casual 36 29 9 3 1 16 5 45 55 62
2018 Student 60 12 10 6 0 10 3 69 31 126
2017 Indeterminate (permanent) 53 21 11 4 4 6 1 58 42 3750
2017 Term 40 29 12 5 7 5 2 43 57 267
2017 Casual 39 19 14 12 5 7 4 44 56 73
2017 Student 43 18 15 7 3 9 4 50 50 116

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 1238
2018 Term 41 83
2018 Student 24 34
2017 Indeterminate (permanent) 15 1460
2017 Term 33 142
2017 Casual 48 36
2017 Student 45 50

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 30 1238
2018 Term 47 83
2018 Student 50 34
2017 Indeterminate (permanent) 32 1460
2017 Term 39 142
2017 Casual 46 36
2017 Student 48 50

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 1238
2018 Term 32 83
2018 Student 47 34
2017 Indeterminate (permanent) 13 1460
2017 Term 31 142
2017 Casual 31 36
2017 Student 44 50

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 1238
2018 Term 24 83
2018 Student 3 34
2017 Indeterminate (permanent) 31 1460
2017 Term 27 142
2017 Casual 9 36
2017 Student 6 50

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 1238
2018 Term 1 83
2018 Student 0 34
2017 Indeterminate (permanent) 7 1460
2017 Term 2 142
2017 Casual 0 36
2017 Student 0 50

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 31 1238
2018 Term 12 83
2018 Student 12 34

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 1238
2018 Term 20 83
2018 Student 41 34
2017 Indeterminate (permanent) 45 1460
2017 Term 35 142
2017 Casual 26 36
2017 Student 26 50

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 11 58 16 7 3 5 1166
2018 Term 4 60 17 6 7 6 78
2018 Student 6 65 23 3 0 3 31
2017 Indeterminate (permanent) 14 63 12 6 2 4 1425
2017 Term 3 68 11 8 6 3 137
2017 Casual 3 66 14 8 0 9 34
2017 Student 8 62 14 9 4 2 48

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 71 29 1226
2018 Term 71 29 82
2018 Student 65 35 34

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 30 15 12 9 1 10 59 23 1235
2018 Term 32 26 13 7 10 4 8 66 20 83
2018 Student 32 18 21 15 9 3 3 53 25 34
2017 Indeterminate (permanent) 16 26 15 15 11 4 13 50 32 1486
2017 Term 18 29 15 15 16 3 3 51 33 142
2017 Casual 36 14 16 13 3 0 18 61 19 37
2017 Student 30 22 8 28 7 0 6 55 37 50

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 20 16 12 14 2 24 43 35 1236
2018 Term 15 17 10 15 15 6 21 45 41 83
2018 Student 18 12 12 26 9 6 18 38 46 34
2017 Indeterminate (permanent) 8 15 15 14 17 6 26 33 45 1483
2017 Term 10 21 11 17 21 3 17 38 48 142
2017 Casual 8 13 11 12 16 8 32 34 47 37
2017 Student 18 14 14 22 17 4 12 38 46 50

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 58 14 9 5 5 1 8 80 11 3242
2018 Term 55 16 8 3 4 3 10 82 9 179
2018 Casual 51 8 9 2 0 11 19 84 3 62
2018 Student 53 11 8 2 1 6 19 86 3 124
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