2018 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 47 8 14 6 0 0 72 20 5140
2018 First official language - French 24 46 14 12 3 0 0 70 15 1667
2017 First official language - English 26 37 9 16 11 0 0 64 27 4323
2017 First official language - French 24 41 16 12 6 0 1 65 18 1385
2014 First official language - English 19 36 12 20 13 0 0 55 33 4318
2014 First official language - French 19 40 17 15 9 0 1 59 24 1393
2011 First official language - English 27 39 11 14 8 0 0 67 22 5657
2011 First official language - French 27 40 16 12 5 0 0 67 16 1755
2008 First official language - English 25 41 12 14 7 0 1 66 22 4912
2008 First official language - French 23 41 18 13 4 0 1 65 17 1531

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 37 7 5 2 0 0 86 7 5139
2018 First official language - French 41 43 10 5 2 0 0 84 7 1662
2017 First official language - English 53 34 6 4 2 0 0 88 6 4314
2017 First official language - French 41 44 9 4 2 0 0 85 6 1386
2014 First official language - English 47 37 9 5 3 0 0 84 8 4319
2014 First official language - French 35 46 11 5 3 0 1 81 7 1392
2011 First official language - English 50 36 8 4 2 0 0 86 7 5652
2011 First official language - French 43 40 9 5 2 0 0 83 7 1757
2008 First official language - English 45 39 8 5 2 0 0 84 7 4922
2008 First official language - French 42 43 9 5 2 0 0 85 6 1530

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 37 5 4 2 0 0 89 6 5110
2018 First official language - French 43 43 8 5 2 0 0 85 7 1658
2017 First official language - English 58 32 4 4 2 0 0 90 6 4311
2017 First official language - French 46 39 9 4 2 0 0 85 6 1383
2014 First official language - English 51 35 6 4 3 0 0 87 7 4316
2014 First official language - French 40 43 9 6 2 0 0 83 8 1391
2011 First official language - English 53 36 5 3 2 0 0 89 5 5660
2011 First official language - French 44 42 7 5 2 0 0 86 7 1756
2008 First official language - English 47 42 6 3 2 0 0 89 5 4915
2008 First official language - French 43 43 7 5 2 0 0 86 6 1531

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 35 12 10 6 0 0 72 16 5135
2018 First official language - French 33 36 16 8 4 1 2 71 12 1668
2017 First official language - English 39 32 10 10 9 0 1 71 19 4311
2017 First official language - French 33 34 18 8 6 1 1 68 14 1384
2014 First official language - English 32 32 13 13 10 0 0 64 23 4317
2014 First official language - French 25 39 18 10 6 0 3 65 17 1393
2011 First official language - English 36 35 11 10 8 0 0 71 18 5655
2011 First official language - French 31 35 17 10 5 0 1 67 15 1758

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 43 10 6 4 0 0 80 10 5125
2018 First official language - French 36 44 11 6 3 0 0 80 9 1667
2017 First official language - English 41 42 7 6 3 0 0 83 10 4319
2017 First official language - French 36 44 13 4 3 0 0 80 7 1384
2014 First official language - English 33 42 10 8 6 0 0 76 14 4318
2014 First official language - French 28 48 13 8 3 0 0 76 10 1393
2011 First official language - English 38 41 10 7 4 0 0 79 11 5653
2011 First official language - French 36 43 11 7 3 0 0 79 9 1758
2008 First official language - English 38 41 9 7 4 0 0 80 11 4882
2008 First official language - French 38 45 10 5 2 0 0 83 7 1524

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 36 17 13 9 0 0 61 23 5134
2018 First official language - French 25 39 19 10 6 1 0 65 16 1662
2017 First official language - English 26 35 14 14 12 0 0 61 25 4317
2017 First official language - French 26 35 20 12 7 0 0 61 19 1385
2014 First official language - English 21 35 17 16 12 0 0 55 28 4316
2014 First official language - French 19 36 22 14 9 0 0 55 22 1394
2011 First official language - English 21 37 16 14 12 0 0 58 26 5654
2011 First official language - French 21 36 20 14 8 0 0 57 23 1759

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 43 13 10 5 0 0 72 15 5138
2018 First official language - French 25 47 15 9 4 0 0 72 13 1670
2017 First official language - English 29 43 11 11 5 0 0 73 16 4313
2017 First official language - French 25 44 16 10 6 0 0 69 15 1384

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 40 9 5 3 0 0 84 7 5151
2018 First official language - French 36 47 10 4 2 1 0 84 6 1666
2017 First official language - English 40 40 10 6 3 0 0 80 10 4312
2017 First official language - French 35 45 11 6 2 0 0 80 8 1381
2014 First official language - English 36 39 13 7 5 1 0 75 12 4317
2014 First official language - French 27 48 15 6 3 1 0 76 9 1393
2011 First official language - English 35 43 11 6 4 1 0 79 10 5652
2011 First official language - French 31 46 14 6 2 1 0 77 8 1759
2008 First official language - English 40 40 10 5 3 1 0 81 8 4912
2008 First official language - French 38 43 12 5 2 1 0 81 7 1529

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 39 14 11 7 0 0 68 18 5148
2018 First official language - French 28 43 16 9 4 0 0 71 13 1665
2017 First official language - English 30 36 13 12 9 0 0 65 21 4316
2017 First official language - French 27 42 15 9 7 0 0 69 16 1384

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 33 7 3 2 0 0 88 4 5129
2018 First official language - French 48 41 8 3 1 0 0 88 4 1656
2017 First official language - English 59 30 7 2 1 0 0 90 3 4313
2017 First official language - French 45 42 9 2 2 0 0 87 3 1382
2014 First official language - English 62 26 7 3 1 0 0 88 5 4315
2014 First official language - French 51 37 8 2 1 0 0 88 3 1394
2011 First official language - English 61 30 6 2 1 0 0 91 4 5654
2011 First official language - French 51 40 6 2 1 0 0 91 3 1751

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 41 12 10 7 0 0 71 17 5132
2018 First official language - French 27 44 16 9 4 0 0 71 13 1662
2017 First official language - English 31 42 10 10 7 0 0 73 17 4306
2017 First official language - French 28 43 15 10 4 0 0 71 15 1381
2014 First official language - English 23 41 12 13 10 0 0 65 23 4317
2014 First official language - French 18 43 19 13 6 0 1 62 19 1393
2011 First official language - English 29 43 10 10 8 0 0 72 18 5655
2011 First official language - French 27 41 15 10 7 0 1 68 16 1751

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 37 14 8 5 0 0 72 14 5127
2018 First official language - French 32 41 17 6 4 0 0 73 10 1660
2017 First official language - English 37 36 12 9 6 0 0 73 15 4311
2017 First official language - French 31 38 19 9 4 0 0 69 12 1380
2014 First official language - English 29 37 14 11 9 0 0 66 20 4320
2014 First official language - French 21 41 21 10 6 0 0 62 16 1393

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 38 17 10 6 0 0 67 16 5134
2018 First official language - French 26 43 17 10 4 0 0 69 13 1664
2017 First official language - English 33 38 12 10 6 0 0 71 16 4311
2017 First official language - French 27 39 17 12 5 0 1 66 17 1378
2014 First official language - English 27 36 16 11 9 0 0 63 21 4321
2014 First official language - French 20 41 22 12 5 0 0 61 17 1391
2011 First official language - English 34 38 14 8 5 1 0 73 13 5656
2011 First official language - French 27 42 17 9 3 1 1 71 12 1758

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 38 9 5 2 0 0 84 7 5145
2018 First official language - French 41 44 9 5 2 0 0 85 6 1667
2017 First official language - English 49 35 9 5 2 0 0 84 7 4306
2017 First official language - French 38 44 11 4 3 0 0 83 6 1379
2014 First official language - English 44 37 10 5 3 0 0 82 8 4318
2014 First official language - French 36 46 12 4 2 0 0 82 7 1391
2011 First official language - English 46 40 7 4 2 0 0 86 6 5658
2011 First official language - French 44 42 7 5 2 0 0 86 7 1758
2008 First official language - English 46 40 6 5 2 0 0 87 7 4918
2008 First official language - French 44 45 7 3 1 0 0 89 4 1529

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 33 19 9 7 0 1 64 16 5147
2018 First official language - French 36 36 15 8 4 0 1 73 12 1668
2017 First official language - English 28 36 20 9 5 0 2 66 14 4321
2017 First official language - French 32 38 17 7 3 0 2 71 11 1385
2014 First official language - English 27 35 21 9 6 0 1 63 16 4317
2014 First official language - French 33 39 18 7 3 0 1 72 10 1394
2011 First official language - English 25 34 23 10 6 0 1 60 17 5653
2011 First official language - French 29 35 20 10 5 0 1 65 15 1757
2008 First official language - English 23 35 23 10 7 0 1 58 18 4916
2008 First official language - French 27 35 21 11 5 0 1 63 16 1532

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 24 39 18 7 1 1 26 35 5125
2018 First official language - French 8 26 38 19 7 1 2 26 35 1666
2017 First official language - English 9 23 39 17 8 1 3 26 33 4312
2017 First official language - French 9 25 35 18 8 1 3 27 36 1378
2014 First official language - English 12 29 36 16 5 1 1 22 41 4304
2014 First official language - French 10 32 36 16 4 0 2 20 42 1391
2011 First official language - English 11 28 36 16 6 1 2 22 41 5633
2011 First official language - French 10 32 34 16 5 1 2 21 43 1747
2008 First official language - English 10 27 38 16 6 1 2 23 38 4895
2008 First official language - French 9 35 34 14 4 1 3 19 45 1518

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 20 31 22 12 2 1 34 34 5107
2018 First official language - French 11 28 30 19 9 3 1 29 40 1661
2017 First official language - English 11 22 30 20 12 2 3 33 35 4295
2017 First official language - French 13 24 29 17 10 3 4 29 40 1378
2014 First official language - English 18 26 30 15 8 1 2 23 45 4304
2014 First official language - French 16 30 33 13 5 2 1 19 47 1391
2011 First official language - English 13 22 32 19 9 2 3 29 37 5624
2011 First official language - French 13 28 31 17 6 3 2 24 43 1746
2008 First official language - English 13 22 31 21 10 1 2 32 36 4886
2008 First official language - French 9 27 32 18 8 3 3 27 39 1522

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 25 31 16 7 2 2 24 44 5113
2018 First official language - French 20 33 27 10 5 2 2 16 56 1660
2017 First official language - English 15 23 32 15 8 2 4 25 41 4299
2017 First official language - French 20 29 29 10 5 3 4 16 53 1382
2014 First official language - English 28 26 25 12 6 1 2 19 56 4298
2014 First official language - French 32 34 22 7 3 1 1 10 68 1389
2011 First official language - English 19 25 30 15 6 2 3 23 46 5625
2011 First official language - French 21 33 27 10 5 2 2 16 56 1747
2008 First official language - English 15 25 32 16 7 2 3 24 42 4877
2008 First official language - French 14 29 30 14 6 3 4 21 47 1519

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 14 32 30 14 1 2 45 22 5093
2018 First official language - French 8 21 35 23 9 1 2 34 30 1658
2017 First official language - English 7 12 31 28 16 1 5 46 21 4289
2017 First official language - French 8 18 34 23 10 2 5 35 28 1382
2014 First official language - English 9 16 32 28 12 1 3 41 26 4290
2014 First official language - French 10 24 36 20 7 1 2 28 35 1391
2011 First official language - English 7 15 34 27 12 1 4 41 23 5616
2011 First official language - French 13 25 35 17 6 1 2 23 40 1747
2008 First official language - English 6 16 35 27 12 1 3 40 23 4880
2008 First official language - French 10 25 35 18 7 1 4 26 37 1521

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 23 28 18 10 2 2 29 42 5117
2018 First official language - French 12 22 30 22 9 2 2 32 36 1665
2017 First official language - English 16 21 29 16 12 1 4 30 40 4302
2017 First official language - French 13 22 28 17 12 2 6 31 39 1381
2014 First official language - English 27 26 23 13 7 1 2 21 55 4307
2014 First official language - French 24 32 24 13 5 0 2 18 57 1391
2011 First official language - English 23 26 25 14 8 1 3 23 51 5632
2011 First official language - French 20 28 29 13 6 1 3 20 50 1744
2008 First official language - English 20 26 26 16 9 1 2 26 47 4886
2008 First official language - French 15 30 28 16 7 1 3 23 47 1522

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 20 28 21 13 2 3 35 36 5106
2018 First official language - French 15 28 27 16 9 3 2 27 45 1659
2017 First official language - English 14 19 27 20 13 3 4 35 35 4303
2017 First official language - French 13 25 28 16 9 3 5 28 42 1382
2014 First official language - English 15 20 28 22 10 2 3 33 37 4301
2014 First official language - French 16 25 28 18 7 2 3 27 44 1391
2011 First official language - English 12 18 28 22 13 2 5 37 32 5621
2011 First official language - French 15 26 26 19 8 2 4 29 43 1751
2008 First official language - English 13 21 27 21 12 2 4 35 36 4887
2008 First official language - French 15 29 27 16 7 2 4 25 46 1522

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 24 31 15 8 2 3 24 44 5121
2018 First official language - French 14 28 35 13 5 3 2 19 44 1661
2017 First official language - English 16 24 30 14 8 2 4 24 43 4310
2017 First official language - French 14 23 38 12 6 3 4 20 39 1382
2014 First official language - English 27 26 26 10 6 2 3 17 55 4308
2014 First official language - French 19 30 31 11 6 1 2 17 51 1389
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 36 17 11 9 4 2 60 21 5136
2018 First official language - French 19 39 21 9 5 5 3 62 15 1668
2017 First official language - English 27 31 14 12 10 4 3 62 23 4322
2017 First official language - French 20 34 20 10 6 6 4 60 18 1385
2014 First official language - English 29 34 14 11 8 2 2 66 20 4323
2014 First official language - French 20 39 18 9 7 3 4 64 17 1395

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 33 9 12 7 1 0 71 20 5129
2018 First official language - French 42 39 10 6 3 1 0 81 9 1667
2017 First official language - English 41 28 10 11 9 1 1 70 20 4313
2017 First official language - French 37 40 12 7 3 1 1 78 10 1386
2014 First official language - English 39 30 10 12 8 1 1 70 20 4323
2014 First official language - French 37 41 11 7 3 0 0 79 10 1395

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 24 19 17 16 10 2 41 37 5128
2018 First official language - French 12 26 24 13 8 14 3 46 26 1668
2017 First official language - English 11 22 18 19 17 11 2 38 42 4317
2017 First official language - French 9 21 21 19 9 16 4 38 36 1383
2014 First official language - English 9 22 20 21 18 8 2 34 43 4320
2014 First official language - French 10 24 25 17 11 10 3 39 33 1396

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 38 9 8 3 0 0 80 11 5131
2018 First official language - French 45 41 7 5 2 0 0 86 7 1665
2017 First official language - English 40 38 8 9 4 0 0 78 13 4315
2017 First official language - French 38 46 9 5 2 0 0 84 7 1381
2014 First official language - English 37 40 11 9 4 0 0 77 12 4322
2014 First official language - French 32 52 9 4 2 0 0 85 6 1396

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 41 12 6 3 1 0 79 9 5134
2018 First official language - French 33 47 12 4 1 1 0 82 6 1667
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 35 11 9 5 0 0 74 14 5111
2018 First official language - French 32 40 15 7 4 1 0 73 12 1665
2017 First official language - English 40 34 10 10 6 0 1 75 16 4324
2017 First official language - French 31 39 15 10 4 0 0 70 14 1387
2014 First official language - English 36 34 12 10 7 1 0 71 16 4322
2014 First official language - French 27 43 16 8 4 0 0 71 13 1396
2011 First official language - English 32 38 12 11 7 0 0 71 18 5653
2011 First official language - French 30 41 14 9 5 0 1 72 14 1758
2008 First official language - English 30 36 12 12 10 1 0 66 22 4915
2008 First official language - French 28 40 17 8 6 0 0 69 15 1529

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 29 12 7 4 1 1 77 11 5101
2018 First official language - French 40 39 12 5 3 2 0 80 8 1665
2017 First official language - English 48 28 10 7 5 2 1 77 13 4319
2017 First official language - French 38 37 15 5 3 2 1 76 8 1385
2014 First official language - English 44 29 13 7 5 2 1 74 13 4322
2014 First official language - French 34 41 16 6 3 1 0 75 9 1396
2011 First official language - English 40 31 12 9 6 1 0 73 15 5652
2011 First official language - French 35 38 14 6 4 3 0 75 11 1758
2008 First official language - English 38 32 12 9 7 2 1 72 16 4914
2008 First official language - French 33 38 17 6 4 2 0 72 11 1530

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 33 11 8 6 1 0 75 14 5096
2018 First official language - French 38 39 12 7 3 0 1 78 11 1661
2017 First official language - English 43 31 10 9 7 0 0 74 16 4318
2017 First official language - French 36 36 15 9 3 0 0 72 13 1385
2014 First official language - English 37 35 10 10 6 0 0 73 17 4324
2014 First official language - French 33 41 14 8 3 0 0 74 12 1396
2011 First official language - English 35 35 10 11 7 1 0 71 19 5650
2011 First official language - French 35 40 12 8 4 0 0 75 13 1757
2008 First official language - English 34 35 10 11 9 1 0 70 20 4916
2008 First official language - French 33 39 13 9 5 1 0 73 14 1530

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 25 11 4 4 2 0 81 8 5108
2018 First official language - French 49 32 12 3 3 1 0 82 6 1663
2017 First official language - English 55 25 9 4 5 1 0 81 10 4317
2017 First official language - French 48 31 12 5 4 1 0 80 8 1386

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 29 10 8 5 0 0 77 13 5109
2018 First official language - French 43 34 13 6 4 1 0 77 10 1666
2017 First official language - English 50 26 9 8 6 0 0 77 15 4315
2017 First official language - French 42 32 16 6 4 0 0 74 10 1385
2014 First official language - English 46 30 10 7 6 0 0 77 13 4319
2014 First official language - French 37 39 13 7 4 0 0 76 11 1394
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 35 17 15 7 3 4 59 23 1614
2018 First official language - French 17 34 24 12 4 4 5 56 17 501
2017 First official language - English 19 34 16 15 9 3 4 57 26 1327
2017 First official language - French 15 36 21 13 5 4 6 58 19 405
2014 First official language - English 18 37 16 13 9 2 5 59 24 1451
2014 First official language - French 15 38 21 12 4 5 5 59 18 450

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 16 9 8 5 0 65 18 5141
2018 First official language - French 20 38 21 9 5 7 0 63 15 1669
2017 First official language - English 29 32 14 11 8 5 0 65 21 4316
2017 First official language - French 20 39 20 10 6 5 0 63 16 1386
2014 First official language - English 23 29 20 13 9 6 0 56 23 4318
2014 First official language - French 14 35 24 12 8 8 0 53 21 1393
2011 First official language - English 18 31 19 12 13 6 1 53 27 5648
2011 First official language - French 16 33 21 13 7 8 1 54 23 1755

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 31 16 14 11 2 0 58 25 5134
2018 First official language - French 17 35 24 14 7 3 0 53 22 1669
2017 First official language - English 25 32 14 16 11 2 0 58 28 4320
2017 First official language - French 18 35 22 13 9 2 0 54 23 1386
2014 First official language - English 18 29 19 17 15 2 0 48 33 4313
2014 First official language - French 11 28 29 18 13 2 0 40 31 1394
2011 First official language - English 17 29 18 18 16 2 0 47 34 5643
2011 First official language - French 14 29 26 17 11 3 0 44 29 1753
2008 First official language - English 19 32 17 15 15 2 0 51 31 4908
2008 First official language - French 17 35 24 14 7 2 0 54 22 1531

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 29 18 18 14 4 0 48 33 5129
2018 First official language - French 12 29 28 18 8 5 0 43 27 1662
2017 First official language - English 16 29 17 20 14 4 0 47 35 4322
2017 First official language - French 13 28 27 16 11 5 0 43 28 1382
2014 First official language - English 11 25 19 23 18 4 0 38 43 4317
2014 First official language - French 7 23 30 23 13 4 0 31 38 1394
2011 First official language - English 9 28 18 24 17 4 0 39 43 5654
2011 First official language - French 7 27 28 20 12 6 0 36 34 1756
2008 First official language - English 9 29 17 23 17 3 0 40 42 4908
2008 First official language - French 9 31 30 18 6 6 0 42 26 1531

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 30 17 21 16 2 0 45 38 5140
2018 First official language - French 11 32 25 20 9 2 0 44 30 1669
2017 First official language - English 16 29 15 20 17 3 1 47 38 4311
2017 First official language - French 13 34 23 18 11 2 0 48 29 1383
2014 First official language - English 11 26 17 23 20 2 0 38 44 4318
2014 First official language - French 8 30 30 19 11 2 0 38 31 1395
2011 First official language - English 10 29 17 24 18 2 0 40 42 5650
2011 First official language - French 9 33 23 19 11 3 0 44 32 1755
2008 First official language - English 12 33 16 23 14 3 0 46 38 4903
2008 First official language - French 14 38 26 14 6 3 0 53 21 1528
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 42 19 12 6 1 0 63 18 5143
2018 First official language - French 17 47 22 9 3 2 0 66 12 1670
2017 First official language - English 23 38 18 13 7 1 0 62 20 4322
2017 First official language - French 19 45 21 10 4 1 0 64 15 1383
2014 First official language - English 15 37 21 14 10 2 0 53 25 4328
2014 First official language - French 11 39 29 14 5 1 0 51 19 1393
2011 First official language - English 16 39 20 15 9 2 0 56 24 5656
2011 First official language - French 16 41 22 13 5 2 0 58 19 1757

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 38 13 11 5 2 1 71 16 5149
2018 First official language - French 24 44 15 10 4 3 1 70 15 1672
2017 First official language - English 37 35 12 8 5 3 1 74 14 4315
2017 First official language - French 26 42 12 8 8 3 1 71 16 1379
2014 First official language - English 36 37 12 7 5 3 1 76 12 4320
2014 First official language - French 27 45 11 8 4 3 1 75 13 1396
2011 First official language - English 36 36 11 8 5 4 1 75 13 5654
2011 First official language - French 30 41 12 8 4 4 1 74 13 1757
2008 First official language - English 32 35 12 9 7 3 1 70 17 4913
2008 First official language - French 28 40 13 10 4 4 0 71 15 1529

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 39 18 9 5 1 0 68 14 5138
2018 First official language - French 22 47 20 7 3 2 0 70 10 1668

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 27 18 15 13 6 1 50 30 5148
2018 First official language - French 15 32 22 13 8 8 2 52 23 1667
2017 First official language - English 20 28 15 15 13 7 1 53 31 4310
2017 First official language - French 13 28 20 13 12 11 3 47 29 1379
2014 First official language - English 18 26 16 18 16 6 1 47 36 4324
2014 First official language - French 13 27 23 15 12 7 2 44 30 1396
2011 First official language - English 16 26 17 17 17 7 1 45 37 5648
2011 First official language - French 13 29 19 15 11 10 3 48 30 1755

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 35 17 16 11 2 0 56 27 5144
2018 First official language - French 18 39 23 12 6 3 0 58 19 1672
2017 First official language - English 23 33 15 15 11 2 1 58 27 4318
2017 First official language - French 20 37 23 11 6 3 0 59 18 1383
2014 First official language - English 17 30 16 19 16 2 1 48 36 4322
2014 First official language - French 13 34 25 17 9 2 1 48 26 1396
2011 First official language - English 21 32 14 16 15 2 0 54 32 5658
2011 First official language - French 17 34 23 16 8 3 0 52 25 1755
2008 First official language - English 17 34 16 17 14 1 0 52 31 4910
2008 First official language - French 15 37 23 17 7 1 0 53 24 1533

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 33 14 14 13 1 1 57 28 5147
2018 First official language - French 20 37 17 12 9 3 2 60 22 1671
2017 First official language - English 25 31 12 14 15 2 1 58 30 4310
2017 First official language - French 19 35 19 13 9 3 2 57 23 1385
2014 First official language - English 17 28 14 17 21 1 2 47 39 4324
2014 First official language - French 14 33 20 15 13 3 3 49 29 1397
2011 First official language - English 18 29 13 17 20 1 2 49 38 5658
2011 First official language - French 17 30 19 16 14 2 2 49 31 1755
2008 First official language - English 18 33 14 14 18 1 1 52 33 4912
2008 First official language - French 18 34 19 15 10 2 3 54 26 1531

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 40 21 11 6 2 0 61 17 5154
2018 First official language - French 18 37 28 9 3 4 0 57 13 1679
2017 First official language - English 22 39 17 13 6 3 0 63 19 4314
2017 First official language - French 16 41 22 13 4 4 0 59 18 1384

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 36 17 4 3 3 1 75 7 5148
2018 First official language - French 29 45 17 3 1 4 1 77 5 1669
2017 First official language - English 36 34 16 4 4 5 2 75 8 4313
2017 First official language - French 25 42 18 7 2 5 2 71 9 1382
2014 First official language - English 36 34 16 5 3 5 1 74 8 4315
2014 First official language - French 23 44 20 4 2 7 1 72 6 1394

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 39 15 6 3 2 0 75 9 5147
2018 First official language - French 31 49 14 3 1 2 0 82 4 1668
2017 First official language - English 35 39 13 6 4 2 1 77 10 4321
2017 First official language - French 29 48 14 5 1 3 0 80 6 1381
2014 First official language - English 33 36 16 8 4 3 0 72 11 4318
2014 First official language - French 22 50 17 4 2 5 0 76 6 1395
2011 First official language - English 27 39 17 8 6 3 0 67 15 5651
2011 First official language - French 22 44 19 6 3 5 0 70 10 1758

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 37 11 6 4 0 0 79 10 5142
2018 First official language - French 39 46 9 4 1 0 0 86 5 1667
2017 First official language - English 43 34 12 7 4 0 0 77 11 4320
2017 First official language - French 37 45 11 4 3 0 0 82 7 1385
2014 First official language - English 39 36 12 8 5 0 0 75 13 4322
2014 First official language - French 27 50 13 6 3 1 0 78 9 1396
2011 First official language - English 34 38 13 9 6 1 0 73 15 5652
2011 First official language - French 30 44 15 6 4 1 0 75 11 1755
2008 First official language - English 30 41 13 9 6 1 0 71 16 4907
2008 First official language - French 29 48 13 7 3 0 0 77 10 1529

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 34 16 9 5 0 0 69 15 5144
2018 First official language - French 35 39 16 7 2 1 0 75 9 1664
2017 First official language - English 34 32 17 11 6 0 0 66 17 4318
2017 First official language - French 31 39 19 6 4 1 0 70 11 1382
2014 First official language - English 24 34 17 14 10 0 0 58 25 4324
2014 First official language - French 19 38 26 11 5 1 0 58 16 1397
2011 First official language - English 27 36 17 12 7 0 0 63 20 5658
2011 First official language - French 23 39 22 10 5 2 0 63 15 1755

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 36 16 10 6 0 0 68 16 5139
2018 First official language - French 30 41 18 7 2 1 0 72 9 1663
2017 First official language - English 33 34 15 12 6 0 0 67 18 4315
2017 First official language - French 29 41 19 6 5 0 0 70 11 1385
2014 First official language - English 22 34 17 16 10 0 0 56 27 4321
2014 First official language - French 17 40 24 13 5 1 0 57 18 1397
2011 First official language - English 24 38 16 13 9 0 0 62 22 5652
2011 First official language - French 21 41 21 11 5 1 0 63 16 1754
2008 First official language - English 26 38 15 13 8 0 0 65 20 4905
2008 First official language - French 26 43 19 8 3 0 0 70 11 1529

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 27 18 10 7 3 0 64 17 5152
2018 First official language - French 32 33 17 8 4 4 1 69 12 1673
2017 First official language - English 34 28 17 11 7 3 0 64 18 4319
2017 First official language - French 28 33 21 8 5 4 1 64 14 1386
2014 First official language - English 29 25 19 13 9 4 1 57 23 4323
2014 First official language - French 23 31 24 10 6 4 2 57 18 1395
2011 First official language - English 31 28 17 12 8 4 1 61 21 5656
2011 First official language - French 25 31 19 10 7 6 1 61 18 1757
2008 First official language - English 29 30 17 11 7 4 1 63 19 4903
2008 First official language - French 29 32 19 9 5 5 1 65 15 1527
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 24 42 34 5127
2018 First official language - French 24 49 27 1670
2017 First official language - English 22 44 34 4324
2017 First official language - French 22 46 32 1384
2014 First official language - English 25 42 33 4322
2014 First official language - French 24 50 26 1394
2011 First official language - English 24 49 27 5659
2011 First official language - French 25 51 24 1756

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 22 36 18 11 7 6 1215
2018 First official language - French 23 37 24 8 4 5 430
2017 First official language - English 22 34 17 7 11 9 1002
2017 First official language - French 24 32 23 4 8 8 329
2014 First official language - English 28 30 17 13 9999 12 1080
2014 First official language - French 26 31 25 10 9999 8 358
2011 First official language - English 30 30 21 10 9999 10 1348
2011 First official language - French 28 30 25 7 9999 9 446
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 16 84 5152
2018 First official language - French 12 88 1674

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 766
2018 First official language - French 51 194

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 61 764
2018 First official language - French 61 193

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 759
2018 First official language - French 10 188

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 759
2018 First official language - French 5 188

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 760
2018 First official language - French 5 189

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 760
2018 First official language - French 2 188

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 759
2018 First official language - French 31 192

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 758
2018 First official language - French 44 192

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 760
2018 First official language - French 41 189

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 761
2018 First official language - French 42 192

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 757
2018 First official language - French 27 188

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 762
2018 First official language - French 68 194

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 760
2018 First official language - French 36 194

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 757
2018 First official language - French 11 189

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 758
2018 First official language - French 16 189

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 758
2018 First official language - French 34 190

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 759
2018 First official language - French 30 191

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 758
2018 First official language - French 13 188

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 50 758
2018 First official language - French 56 191

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 758
2018 First official language - French 37 191

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 758
2018 First official language - French 11 188

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 760
2018 First official language - French 17 190

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 758
2018 First official language - French 12 189

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 759
2018 First official language - French 4 188

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 759
2018 First official language - French 20 189

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 757
2018 First official language - French 8 189

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 764
2018 First official language - French 27 189

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 721
2018 First official language - French 17 179

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 718
2018 First official language - French 24 179

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 718
2018 First official language - French 11 179

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 718
2018 First official language - French 13 179

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 718
2018 First official language - French 14 179

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 718
2018 First official language - French 13 180

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 718
2018 First official language - French 17 180

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 719
2018 First official language - French 13 180

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 718
2018 First official language - French 11 180

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 719
2018 First official language - French 23 182

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 717
2018 First official language - French 12 179

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 721
2018 First official language - French 40 184

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 58 722
2018 First official language - French 54 183

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 719
2018 First official language - French 3 180

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 718
2018 First official language - French 14 180

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 21 23 9 8 19 4 48 22 5136
2018 First official language - French 13 25 20 7 5 25 5 54 18 1673
2017 First official language - English 18 20 21 9 9 18 5 49 24 4323
2017 First official language - French 11 21 23 9 6 25 6 46 20 1383
2014 First official language - English 15 23 21 10 9 18 4 49 24 4323
2014 First official language - French 10 26 20 9 5 24 5 51 20 1393

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 18 8 5 6 0 67 14 5137
2018 First official language - French 25 39 18 6 3 8 1 70 10 1668
2017 First official language - English 28 30 19 8 6 8 1 63 16 4314
2017 First official language - French 22 37 19 8 3 10 1 66 13 1383
2014 First official language - English 26 30 19 9 7 8 1 62 17 4323
2014 First official language - French 16 41 23 7 4 9 1 63 12 1395
2011 First official language - English 30 38 16 8 4 4 0 71 12 5642
2011 First official language - French 24 46 17 6 3 5 0 74 9 1753
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 7 93 5143
2018 First official language - French 5 95 1674

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 336
2018 First official language - French 39 71

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 72 341
2018 First official language - French 71 73

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 335
2018 First official language - French 8 71

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 335
2018 First official language - French 10 72

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 336
2018 First official language - French 7 71

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 337
2018 First official language - French 15 71

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 336
2018 First official language - French 20 71

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 339
2018 First official language - French 33 72

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 17 338
2018 First official language - French 13 72

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 336
2018 First official language - French 11 71

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 337
2018 First official language - French 29 73

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 339
2018 First official language - French 47 73

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 338
2018 First official language - French 23 72

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 337
2018 First official language - French 11 73

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 339
2018 First official language - French 23 73

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 336
2018 First official language - French 9 71

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 336
2018 First official language - French 9 71

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 339
2018 First official language - French 35 71

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 322
2018 First official language - French 8 66

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 322
2018 First official language - French 26 65

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 322
2018 First official language - French 0 65

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 322
2018 First official language - French 16 66

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 322
2018 First official language - French 14 66

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 323
2018 First official language - French 10 65

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 322
2018 First official language - French 31 67

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 323
2018 First official language - French 15 66

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 325
2018 First official language - French 32 67

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 64 328
2018 First official language - French 50 66

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 322
2018 First official language - French 13 65

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 20 26 5 4 23 4 52 11 5138
2018 First official language - French 14 26 22 3 2 30 5 60 7 1671
2017 First official language - English 20 19 22 4 4 25 5 56 12 4317
2017 First official language - French 12 22 22 4 2 30 7 55 9 1387
2014 First official language - English 16 21 24 5 4 26 5 53 13 4315
2014 First official language - French 11 23 23 3 2 32 6 55 9 1395

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 34 19 5 3 8 1 70 9 5125
2018 First official language - French 24 39 20 3 1 12 1 72 5 1664
2017 First official language - English 32 31 17 5 4 10 2 71 10 4305
2017 First official language - French 23 35 20 5 2 14 2 69 8 1385
2014 First official language - English 28 29 20 6 3 12 1 66 11 4313
2014 First official language - French 16 39 20 4 2 17 1 68 7 1393
2011 First official language - English 34 36 16 5 3 6 0 74 9 5644
2011 First official language - French 25 46 15 3 2 8 0 78 5 1754
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 20 22 18 28 0 0 31 47 5152
2018 First official language - French 10 17 24 20 27 0 1 27 48 1671
2017 First official language - English 12 19 20 18 30 0 1 31 48 4313
2017 First official language - French 12 18 23 17 28 0 2 31 46 1382

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 29 28 15 10 0 0 47 24 5142
2018 First official language - French 13 29 30 18 9 0 1 42 27 1668
2017 First official language - English 20 30 26 14 9 0 0 50 24 4314
2017 First official language - French 17 24 32 18 9 0 1 41 27 1386

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 32 21 10 5 1 1 62 16 5123
2018 First official language - French 17 30 30 14 8 1 2 48 22 1665
2017 First official language - English 31 32 19 9 5 1 2 65 15 4310
2017 First official language - French 17 31 27 16 6 0 3 50 22 1379

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 25 22 16 14 1 1 47 30 5133
2018 First official language - French 16 27 26 16 12 1 2 45 29 1667
2017 First official language - English 22 23 24 16 14 0 1 46 30 4314
2017 First official language - French 18 24 25 18 12 0 4 44 30 1383

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 27 17 7 6 1 2 70 13 5136
2018 First official language - French 36 31 17 8 4 0 5 70 12 1667
2017 First official language - English 41 27 15 7 5 1 4 72 12 4305
2017 First official language - French 36 29 16 7 5 1 7 70 13 1382

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 27 23 14 11 0 0 51 25 5143
2018 First official language - French 24 29 24 13 7 1 2 55 21 1669
2017 First official language - English 22 31 24 13 10 0 0 53 23 4297
2017 First official language - French 25 28 26 12 8 0 1 53 21 1376

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 36 22 10 5 1 1 63 15 5142
2018 First official language - French 21 38 27 9 3 1 2 59 13 1662
2017 First official language - English 29 33 21 10 6 1 1 62 16 4290
2017 First official language - French 24 34 24 10 5 0 2 60 16 1373

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 34 24 11 7 1 1 57 18 5143
2018 First official language - French 19 35 27 13 4 0 2 55 17 1662
2017 First official language - English 23 34 22 13 5 1 1 58 19 4291
2017 First official language - French 20 35 26 11 5 0 2 56 17 1377

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 20 10 6 0 1 64 16 5137
2018 First official language - French 22 35 25 11 4 1 1 59 16 1665
2017 First official language - English 31 32 20 11 5 1 1 63 17 4294
2017 First official language - French 24 36 20 12 6 0 2 61 18 1374

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 32 21 10 5 1 1 64 15 5125
2018 First official language - French 24 35 25 10 5 1 1 60 15 1660
2017 First official language - English 33 32 20 9 4 1 1 66 14 4285
2017 First official language - French 28 32 24 9 4 1 2 62 14 1372

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 26 14 6 4 0 1 76 10 5132
2018 First official language - French 46 29 15 4 3 0 2 77 7 1661
2017 First official language - English 50 25 14 5 5 0 1 76 10 4315
2017 First official language - French 51 25 15 5 2 0 2 78 7 1386

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 15 6 2 1 2 3 89 4 5122
2018 First official language - French 60 24 7 2 1 1 5 89 4 1661

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 16 7 4 3 1 2 86 7 5131
2018 First official language - French 66 16 7 4 2 1 5 86 6 1663
2017 First official language - English 72 13 7 4 2 1 1 87 6 4313
2017 First official language - French 67 16 6 4 3 0 4 86 7 1383

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 30 13 4 2 0 1 80 7 5154
2018 First official language - French 48 29 13 4 3 0 3 80 7 1673
2017 First official language - English 51 31 11 4 2 0 1 83 6 4315
2017 First official language - French 48 28 14 5 2 0 2 78 8 1383

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 25 12 6 5 0 0 77 11 5144
2018 First official language - French 54 22 12 6 3 0 3 79 9 1666
2017 First official language - English 56 22 11 6 4 1 1 79 10 4315
2017 First official language - French 55 22 12 6 3 0 2 79 9 1383

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 16 7 2 1 0 20 87 4 5124
2018 First official language - French 50 17 8 2 2 0 21 86 4 1662
2017 First official language - English 55 17 7 2 1 0 19 88 3 4309
2017 First official language - French 51 16 8 2 1 0 22 86 4 1383

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 25 9 2 1 0 3 87 4 5137
2018 First official language - French 62 21 8 1 1 1 7 90 2 1668
2017 First official language - English 62 23 7 2 1 0 5 89 3 4285
2017 First official language - French 64 20 7 2 1 0 7 90 2 1374

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 16 7 5 5 1 2 82 10 5153
2018 First official language - French 63 16 8 5 5 0 4 82 10 1669
2017 First official language - English 61 19 8 5 4 0 2 82 10 4318
2017 First official language - French 63 14 8 4 5 0 6 81 10 1381

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 32 14 4 2 0 1 80 6 5141
2018 First official language - French 47 29 15 4 2 0 3 78 6 1666
2017 First official language - English 47 32 14 4 1 0 1 81 5 4312
2017 First official language - French 49 28 14 3 3 0 3 80 6 1381

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 33 35 14 5 0 0 45 19 5166
2018 First official language - French 12 34 38 12 3 0 0 46 16 1675
2017 First official language - English 13 30 36 14 7 0 0 43 21 4325
2017 First official language - French 12 27 40 16 5 0 0 39 21 1387

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 18 39 22 10 0 0 33 27 5126
2018 First official language - French 5 15 36 30 14 0 1 44 20 1660
2017 First official language - English 8 18 42 22 10 0 1 32 26 4310
2017 First official language - French 4 19 39 21 17 0 0 38 23 1379

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 40 16 10 5 2 0 69 15 5147
2018 First official language - French 23 44 17 8 2 5 0 71 11 1668
2017 First official language - English 21 39 17 12 7 3 0 63 19 4319
2017 First official language - French 19 42 21 8 3 6 0 65 12 1384

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 36 19 14 8 1 0 58 23 5150
2018 First official language - French 18 45 20 11 4 2 0 65 15 1673
2017 First official language - English 18 37 17 15 11 2 0 56 26 4317
2017 First official language - French 15 43 21 12 7 1 0 59 19 1382
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 25 25 16 17 2 0 15 85 5157
2018 First official language - French 17 21 27 20 14 1 1 17 83 1667
2017 First official language - English 15 23 23 17 20 3 0 16 84 4323
2017 First official language - French 19 20 25 18 17 2 1 19 81 1384

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 4155
2018 First official language - French 27 1317
2017 First official language - English 32 3357
2017 First official language - French 28 1034

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 4161
2018 First official language - French 47 1324
2017 First official language - English 41 3357
2017 First official language - French 43 1034

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 4150
2018 First official language - French 27 1310
2017 First official language - English 17 3357
2017 First official language - French 22 1034

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 61 4176
2018 First official language - French 54 1329
2017 First official language - English 69 3357
2017 First official language - French 59 1034

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 4135
2018 First official language - French 8 1306
2017 First official language - English 4 3357
2017 First official language - French 9 1034

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 4151
2018 First official language - French 38 1316

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 4150
2018 First official language - French 36 1313
2017 First official language - English 34 3357
2017 First official language - French 39 1034

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 3 29 19 13 5 31 4000
2018 First official language - French 3 30 20 13 6 27 1289
2017 First official language - English 3 35 18 13 6 24 3282
2017 First official language - French 4 35 18 14 7 22 1019

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 24 76 4167
2018 First official language - French 24 76 1329

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 24 18 20 24 2 3 35 46 4178
2018 First official language - French 8 23 23 22 18 1 5 33 43 1331
2017 First official language - English 11 23 15 20 25 2 5 36 48 3369
2017 First official language - French 8 16 18 23 23 2 9 28 52 1040

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 12 15 20 44 2 3 17 67 4180
2018 First official language - French 3 13 17 24 38 1 3 17 65 1335
2017 First official language - English 4 11 12 18 49 2 5 15 72 3367
2017 First official language - French 2 6 11 23 47 3 8 9 79 1043

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 18 16 11 12 2 6 58 25 5156
2018 First official language - French 33 17 18 13 10 1 8 55 26 1670
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