2018 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 28 51 5 13 4 0 0 78 17 120
2018 GL-05 33 50 6 11 0 0 0 83 11 18
2018 GL-08 27 73 0 0 0 0 0 100 0 11
2018 GL-10 22 56 6 11 6 0 0 78 17 36
2018 GL-11 28 44 5 16 7 0 0 72 23 43
2017 GL 32 38 13 9 8 0 0 70 17 120
2017 GL-05 28 44 17 0 11 0 0 72 11 18
2017 GL-08 46 46 8 0 0 0 0 92 0 13
2017 GL-10 40 37 10 7 7 0 0 77 13 30
2017 GL-11 13 41 13 23 10 0 0 54 33 39
2014 GL 20 34 10 17 17 0 1 55 34 132
2014 GL-05 21 28 0 7 45 0 0 48 52 13
2014 GL-10 42 27 8 19 4 0 0 69 23 26
2014 GL-11 13 33 16 20 18 0 0 45 38 55
2011 GL 26 33 17 15 8 1 0 60 23 171
2011 GL-05 33 42 17 8 0 0 0 75 8 12
2011 GL-07 29 41 12 6 12 0 0 71 18 17
2011 GL-08 30 40 10 10 10 0 0 70 20 10
2011 GL-09 38 25 13 25 0 0 0 63 25 16
2011 GL-10 35 42 6 10 6 0 0 77 16 31
2011 GL-11 14 29 25 19 11 2 0 44 31 63
2008 GL 24 32 16 15 13 0 0 56 27 142
2008 GL-05 45 18 18 18 0 0 0 64 18 11
2008 GL-09 23 46 15 8 8 0 0 69 15 13
2008 GL-10 27 33 10 17 13 0 0 60 30 30
2008 GL-11 26 26 17 24 7 0 0 52 30 46

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 55 33 10 3 0 0 0 88 3 120
2018 GL-05 50 39 6 6 0 0 0 89 6 18
2018 GL-08 18 64 18 0 0 0 0 82 0 11
2018 GL-10 53 28 17 3 0 0 0 81 3 36
2018 GL-11 63 28 7 2 0 0 0 91 2 43
2017 GL 54 34 8 2 3 0 0 88 4 120
2017 GL-05 44 50 0 6 0 0 0 94 6 18
2017 GL-08 46 38 15 0 0 0 0 85 0 13
2017 GL-10 50 30 17 3 0 0 0 80 3 30
2017 GL-11 62 31 3 0 5 0 0 92 5 39
2014 GL 49 32 9 6 4 0 0 81 10 132
2014 GL-05 48 21 0 31 0 0 0 69 31 13
2014 GL-10 58 23 19 0 0 0 0 81 0 26
2014 GL-11 45 40 7 4 4 0 0 85 7 55
2011 GL 54 30 8 4 4 0 0 84 8 171
2011 GL-05 58 33 0 8 0 0 0 92 8 12
2011 GL-07 29 41 18 0 12 0 0 71 12 17
2011 GL-08 40 50 10 0 0 0 0 90 0 10
2011 GL-09 88 0 6 6 0 0 0 88 6 16
2011 GL-10 52 29 13 3 3 0 0 81 6 31
2011 GL-11 56 33 5 3 3 0 0 89 6 63
2008 GL 45 39 9 5 1 0 1 84 6 141
2008 GL-05 82 9 0 9 0 0 0 91 9 11
2008 GL-09 31 38 23 8 0 0 0 69 8 13
2008 GL-10 50 33 10 3 0 0 3 86 3 30
2008 GL-11 43 43 9 2 2 0 0 87 4 46

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 64 29 5 2 1 0 0 92 3 119
2018 GL-05 71 24 0 6 0 0 0 94 6 17
2018 GL-08 27 45 27 0 0 0 0 73 0 11
2018 GL-10 61 33 3 3 0 0 0 94 3 36
2018 GL-11 74 19 5 0 2 0 0 93 2 43
2017 GL 59 27 7 4 3 0 0 87 7 120
2017 GL-05 56 33 6 6 0 0 0 89 6 18
2017 GL-08 54 38 8 0 0 0 0 92 0 13
2017 GL-10 53 27 17 3 0 0 0 80 3 30
2017 GL-11 67 18 3 8 5 0 0 85 13 39
2014 GL 55 32 4 3 6 0 0 87 9 132
2014 GL-05 41 35 0 0 24 0 0 76 24 13
2014 GL-10 65 23 12 0 0 0 0 88 0 26
2014 GL-11 51 36 2 5 5 0 0 87 11 55
2011 GL 61 29 2 4 3 1 0 91 6 171
2011 GL-05 50 42 0 8 0 0 0 92 8 12
2011 GL-07 41 47 12 0 0 0 0 88 0 17
2011 GL-08 50 40 0 10 0 0 0 90 10 10
2011 GL-09 88 13 0 0 0 0 0 100 0 16
2011 GL-10 77 16 3 0 3 0 0 94 3 31
2011 GL-11 56 35 0 5 3 2 0 92 8 63
2008 GL 53 36 4 5 1 1 0 89 6 142
2008 GL-05 73 9 9 0 9 0 0 82 9 11
2008 GL-09 54 46 0 0 0 0 0 100 0 13
2008 GL-10 57 37 3 3 0 0 0 93 3 30
2008 GL-11 57 30 7 7 0 0 0 87 7 46

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 41 36 13 8 2 0 0 77 10 119
2018 GL-05 35 47 12 6 0 0 0 82 6 17
2018 GL-08 45 36 0 18 0 0 0 82 18 11
2018 GL-10 42 42 14 3 0 0 0 83 3 36
2018 GL-11 40 33 14 12 2 0 0 72 14 43
2017 GL 45 30 10 8 7 0 0 75 15 120
2017 GL-05 44 33 11 0 11 0 0 78 11 18
2017 GL-08 54 31 8 0 8 0 0 85 8 13
2017 GL-10 43 43 7 3 3 0 0 87 7 30
2017 GL-11 38 23 13 18 8 0 0 62 26 39
2014 GL 27 38 16 12 7 0 0 65 19 132
2014 GL-05 14 45 21 14 7 0 0 59 21 13
2014 GL-10 42 23 12 15 8 0 0 65 23 26
2014 GL-11 25 44 13 9 9 0 0 69 18 55
2011 GL 35 39 11 12 4 1 1 74 15 171
2011 GL-05 50 42 8 0 0 0 0 92 0 12
2011 GL-07 24 35 24 18 0 0 0 59 18 17
2011 GL-08 40 40 10 10 0 0 0 80 10 10
2011 GL-09 63 19 0 13 0 0 6 87 13 16
2011 GL-10 29 45 13 10 3 0 0 74 13 31
2011 GL-11 29 43 8 14 6 0 0 71 21 63

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 41 47 7 4 1 0 0 88 5 118
2018 GL-05 41 53 0 6 0 0 0 94 6 17
2018 GL-08 18 73 0 9 0 0 0 91 9 11
2018 GL-10 43 40 14 3 0 0 0 83 3 35
2018 GL-11 47 42 5 5 2 0 0 88 7 43
2017 GL 39 47 6 6 3 0 0 86 8 120
2017 GL-05 22 61 6 6 6 0 0 83 11 18
2017 GL-08 38 62 0 0 0 0 0 100 0 13
2017 GL-10 43 30 13 13 0 0 0 73 13 30
2017 GL-11 36 54 3 5 3 0 0 90 8 39
2014 GL 39 39 12 5 5 0 0 78 10 132
2014 GL-05 14 55 7 17 7 0 0 69 24 13
2014 GL-10 58 31 8 4 0 0 0 88 4 26
2014 GL-11 35 45 11 5 4 0 0 80 9 55
2011 GL 47 36 7 5 5 0 0 83 10 171
2011 GL-05 58 33 0 8 0 0 0 92 8 12
2011 GL-07 35 47 12 0 6 0 0 82 6 17
2011 GL-08 40 50 10 0 0 0 0 90 0 10
2011 GL-09 75 19 0 6 0 0 0 94 6 16
2011 GL-10 45 39 3 10 3 0 0 84 13 31
2011 GL-11 44 35 10 5 6 0 0 79 11 63
2008 GL 46 30 9 7 8 0 0 76 15 141
2008 GL-05 73 9 9 9 0 0 0 82 9 11
2008 GL-09 31 31 8 15 15 0 0 62 31 13
2008 GL-10 53 23 7 10 7 0 0 77 17 30
2008 GL-11 37 37 15 2 9 0 0 74 11 46

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 25 36 17 12 10 0 0 61 22 117
2018 GL-05 29 35 24 6 6 0 0 65 12 17
2018 GL-08 10 40 20 30 0 0 0 50 30 10
2018 GL-10 23 34 20 17 6 0 0 57 23 35
2018 GL-11 33 30 14 7 16 0 0 63 23 43
2017 GL 25 34 18 11 12 0 0 59 23 120
2017 GL-05 22 50 11 0 17 0 0 72 17 18
2017 GL-08 15 31 23 23 8 0 0 46 31 13
2017 GL-10 37 20 20 17 7 0 0 57 23 30
2017 GL-11 18 33 23 10 15 0 0 51 26 39
2014 GL 13 33 19 17 18 0 0 46 35 132
2014 GL-05 14 21 14 14 38 0 0 35 52 13
2014 GL-10 19 15 31 23 12 0 0 35 35 26
2014 GL-11 11 49 18 11 11 0 0 60 22 55
2011 GL 21 31 19 10 18 1 0 53 28 171
2011 GL-05 25 50 25 0 0 0 0 75 0 12
2011 GL-07 24 18 18 6 29 6 0 44 38 17
2011 GL-08 30 30 20 0 20 0 0 60 20 10
2011 GL-09 38 31 6 0 25 0 0 69 25 16
2011 GL-10 23 19 19 19 19 0 0 42 39 31
2011 GL-11 13 37 22 11 17 0 0 49 29 63

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 34 32 20 11 3 0 0 66 13 119
2018 GL-05 35 47 12 6 0 0 0 82 6 17
2018 GL-08 18 9 64 9 0 0 0 27 9 11
2018 GL-10 33 39 17 11 0 0 0 72 11 36
2018 GL-11 35 30 14 14 7 0 0 65 21 43
2017 GL 29 40 15 8 8 0 0 69 16 119
2017 GL-05 24 53 12 6 6 0 0 76 12 17
2017 GL-08 31 46 15 0 8 0 0 77 8 13
2017 GL-10 33 30 23 3 10 0 0 63 13 30
2017 GL-11 23 38 13 18 8 0 0 62 26 39

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 42 43 12 3 2 0 0 84 4 120
2018 GL-05 41 35 24 0 0 0 0 76 0 17
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 43 43 8 3 3 0 0 86 5 37
2018 GL-11 47 44 5 2 2 0 0 91 5 43
2017 GL 40 37 13 6 3 1 0 78 9 120
2017 GL-05 33 44 11 11 0 0 0 78 11 18
2017 GL-08 31 54 0 8 8 0 0 85 15 13
2017 GL-10 40 27 20 10 3 0 0 67 13 30
2017 GL-11 36 44 10 3 5 3 0 82 8 39
2014 GL 36 35 16 6 5 1 0 72 12 131
2014 GL-05 28 35 7 17 14 0 0 62 31 13
2014 GL-10 52 16 20 8 4 0 0 68 12 25
2014 GL-11 35 44 16 4 2 0 0 78 5 55
2011 GL 41 41 8 5 5 0 0 82 10 171
2011 GL-05 42 58 0 0 0 0 0 100 0 12
2011 GL-07 24 35 29 0 12 0 0 59 12 17
2011 GL-08 50 50 0 0 0 0 0 100 0 10
2011 GL-09 56 38 0 6 0 0 0 94 6 16
2011 GL-10 45 35 13 6 0 0 0 81 6 31
2011 GL-11 35 46 6 6 6 0 0 81 13 63
2008 GL 40 32 15 4 7 1 0 74 11 142
2008 GL-05 64 18 18 0 0 0 0 82 0 11
2008 GL-09 23 31 15 15 15 0 0 54 31 13
2008 GL-10 33 47 10 3 3 3 0 83 7 30
2008 GL-11 43 22 20 4 9 2 0 67 13 46

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 29 42 15 6 8 0 0 71 14 119
2018 GL-05 29 35 29 6 0 0 0 65 6 17
2018 GL-08 9 55 9 18 9 0 0 64 27 11
2018 GL-10 33 39 25 0 3 0 0 72 3 36
2018 GL-11 30 40 7 9 14 0 0 70 23 43
2017 GL 32 36 14 9 9 0 0 68 18 120
2017 GL-05 22 44 17 6 11 0 0 67 17 18
2017 GL-08 23 46 15 15 0 0 0 69 15 13
2017 GL-10 37 27 17 17 3 0 0 63 20 30
2017 GL-11 26 41 10 8 15 0 0 67 23 39

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 68 25 5 1 1 0 0 93 2 120
2018 GL-05 65 35 0 0 0 0 0 100 0 17
2018 GL-08 45 45 9 0 0 0 0 91 0 11
2018 GL-10 68 24 8 0 0 0 0 92 0 37
2018 GL-11 72 21 2 2 2 0 0 93 5 43
2017 GL 69 24 4 1 2 0 0 93 3 118
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 69 31 0 0 0 0 0 100 0 13
2017 GL-10 64 21 14 0 0 0 0 86 0 28
2017 GL-11 72 23 0 3 3 0 0 95 5 39
2014 GL 62 27 6 4 1 0 0 89 5 132
2014 GL-05 48 28 7 17 0 0 0 76 17 13
2014 GL-10 73 19 8 0 0 0 0 92 0 26
2014 GL-11 60 29 5 4 2 0 0 89 5 55
2011 GL 66 22 6 2 4 0 0 88 6 170
2011 GL-05 92 0 8 0 0 0 0 92 0 12
2011 GL-07 63 25 13 0 0 0 0 88 0 16
2011 GL-08 80 20 0 0 0 0 0 100 0 10
2011 GL-09 88 6 6 0 0 0 0 94 0 16
2011 GL-10 71 16 6 3 3 0 0 87 6 31
2011 GL-11 57 30 3 3 6 0 0 87 10 63

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 32 40 13 7 7 1 0 73 14 119
2018 GL-05 29 35 29 0 0 6 0 69 0 17
2018 GL-08 27 36 9 27 0 0 0 64 27 11
2018 GL-10 33 42 17 3 6 0 0 75 8 36
2018 GL-11 30 42 9 9 9 0 0 72 19 43
2017 GL 34 40 9 7 9 0 0 75 17 117
2017 GL-05 44 33 11 6 6 0 0 78 11 18
2017 GL-08 38 38 8 15 0 0 0 77 15 13
2017 GL-10 32 46 7 7 7 0 0 79 14 28
2017 GL-11 31 38 10 8 13 0 0 69 21 39
2014 GL 19 40 14 13 13 0 0 60 26 132
2014 GL-05 21 41 17 7 14 0 0 62 21 13
2014 GL-10 27 27 23 15 8 0 0 54 23 26
2014 GL-11 22 49 5 13 11 0 0 71 24 55
2011 GL 32 43 8 9 8 0 0 75 17 170
2011 GL-05 33 50 17 0 0 0 0 83 0 12
2011 GL-07 31 25 19 19 6 0 0 56 25 16
2011 GL-08 30 50 0 0 20 0 0 80 20 10
2011 GL-09 44 31 6 13 6 0 0 75 19 16
2011 GL-10 35 39 0 13 13 0 0 74 26 31
2011 GL-11 29 51 6 10 5 0 0 79 14 63

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 39 34 14 9 3 0 0 73 13 119
2018 GL-05 35 41 18 6 0 0 0 76 6 17
2018 GL-08 27 36 9 18 9 0 0 64 27 11
2018 GL-10 42 31 14 14 0 0 0 72 14 36
2018 GL-11 35 40 16 5 5 0 0 74 9 43
2017 GL 40 33 13 5 9 0 1 73 14 118
2017 GL-05 44 22 11 11 11 0 0 67 22 18
2017 GL-08 38 38 23 0 0 0 0 77 0 13
2017 GL-10 39 43 11 4 4 0 0 82 7 28
2017 GL-11 31 36 10 5 15 0 3 68 21 39
2014 GL 25 35 15 13 12 0 0 60 25 131
2014 GL-05 21 35 17 7 21 0 0 55 28 13
2014 GL-10 23 31 15 23 8 0 0 54 31 26
2014 GL-11 31 44 7 7 11 0 0 75 18 55

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 37 34 15 10 4 0 0 71 14 120
2018 GL-05 35 29 24 12 0 0 0 65 12 17
2018 GL-08 18 36 36 9 0 0 0 55 9 11
2018 GL-10 38 41 11 11 0 0 0 78 11 37
2018 GL-11 37 33 12 9 9 0 0 70 19 43
2017 GL 35 36 15 8 6 0 0 71 14 117
2017 GL-05 33 39 17 0 11 0 0 72 11 18
2017 GL-08 31 23 38 8 0 0 0 54 8 13
2017 GL-10 44 33 11 11 0 0 0 78 11 27
2017 GL-11 23 46 8 10 13 0 0 69 23 39
2014 GL 20 38 14 14 14 0 0 58 28 131
2014 GL-05 14 41 7 17 21 0 0 55 38 13
2014 GL-10 27 23 23 15 12 0 0 50 27 26
2014 GL-11 18 51 9 11 11 0 0 69 22 55
2011 GL 33 40 15 5 6 1 1 73 11 171
2011 GL-05 42 33 25 0 0 0 0 75 0 12
2011 GL-07 18 53 12 12 6 0 0 71 18 17
2011 GL-08 40 40 20 0 0 0 0 80 0 10
2011 GL-09 50 44 6 0 0 0 0 94 0 16
2011 GL-10 35 35 10 13 6 0 0 71 19 31
2011 GL-11 27 43 19 3 8 0 0 70 11 63

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 57 32 6 6 0 0 0 88 6 120
2018 GL-05 65 29 6 0 0 0 0 94 0 17
2018 GL-08 27 55 9 9 0 0 0 82 9 11
2018 GL-10 54 32 3 11 0 0 0 86 11 37
2018 GL-11 58 33 7 2 0 0 0 91 2 43
2017 GL 55 34 6 3 3 0 0 89 5 118
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 54 46 0 0 0 0 0 100 0 13
2017 GL-10 46 32 18 4 0 0 0 79 4 28
2017 GL-11 56 33 3 5 3 0 0 90 8 39
2014 GL 50 32 9 4 5 0 0 82 9 131
2014 GL-05 35 28 24 0 14 0 0 62 14 13
2014 GL-10 58 31 8 4 0 0 0 88 4 26
2014 GL-11 49 35 9 4 4 0 0 84 7 55
2011 GL 56 31 6 1 6 1 0 88 6 171
2011 GL-05 75 17 8 0 0 0 0 92 0 12
2011 GL-07 35 47 6 0 12 0 0 82 12 17
2011 GL-08 50 40 10 0 0 0 0 90 0 10
2011 GL-09 81 19 0 0 0 0 0 100 0 16
2011 GL-10 48 35 6 0 6 3 0 87 7 31
2011 GL-11 59 27 6 2 6 0 0 86 8 63
2008 GL 49 35 7 5 4 0 0 84 9 142
2008 GL-05 64 27 0 9 0 0 0 91 9 11
2008 GL-09 23 54 8 8 8 0 0 77 15 13
2008 GL-10 47 37 7 7 3 0 0 83 10 30
2008 GL-11 50 37 4 4 4 0 0 87 9 46

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 33 43 14 4 5 0 1 76 9 120
2018 GL-05 35 47 18 0 0 0 0 82 0 17
2018 GL-08 36 27 18 18 0 0 0 64 18 11
2018 GL-10 41 43 5 0 8 0 3 86 8 37
2018 GL-11 19 47 21 7 7 0 0 65 14 43
2017 GL 27 40 20 8 2 0 3 69 10 120
2017 GL-05 33 33 28 6 0 0 0 67 6 18
2017 GL-08 23 38 15 8 8 0 8 67 17 13
2017 GL-10 30 40 13 10 0 0 7 75 11 30
2017 GL-11 13 41 31 13 3 0 0 54 15 39
2014 GL 20 43 21 9 5 1 1 64 15 132
2014 GL-05 38 35 14 7 0 0 7 78 7 13
2014 GL-10 23 42 27 8 0 0 0 65 8 26
2014 GL-11 13 44 22 9 11 2 0 57 20 55
2011 GL 20 40 29 5 3 0 2 62 8 171
2011 GL-05 33 58 8 0 0 0 0 92 0 12
2011 GL-07 24 24 47 6 0 0 0 47 6 17
2011 GL-08 40 40 10 0 0 0 10 89 0 10
2011 GL-09 13 50 31 6 0 0 0 63 6 16
2011 GL-10 29 32 29 3 3 0 3 63 7 31
2011 GL-11 11 38 35 8 6 0 2 50 15 63
2008 GL 15 35 31 13 4 0 1 51 17 141
2008 GL-05 45 18 36 0 0 0 0 64 0 11
2008 GL-09 0 46 38 8 0 0 8 50 8 13
2008 GL-10 14 38 21 21 7 0 0 52 28 29
2008 GL-11 7 46 30 13 2 0 2 53 16 46

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 11 28 37 15 7 0 3 22 40 120
2018 GL-05 0 22 50 17 11 0 0 28 22 18
2018 GL-08 9 45 27 0 18 0 0 18 55 11
2018 GL-10 16 22 30 22 8 0 3 31 39 37
2018 GL-11 14 33 40 7 0 0 5 8 50 42
2017 GL 8 26 31 23 10 0 2 34 35 118
2017 GL-05 0 41 29 24 6 0 0 29 41 17
2017 GL-08 8 8 25 25 25 0 8 55 18 12
2017 GL-10 7 27 30 30 7 0 0 37 33 30
2017 GL-11 13 31 33 13 10 0 0 23 44 39
2014 GL 13 33 36 14 4 0 0 18 46 132
2014 GL-05 7 38 41 14 0 0 0 14 45 13
2014 GL-10 12 31 35 15 8 0 0 23 42 26
2014 GL-11 13 27 40 16 4 0 0 20 40 55
2011 GL 11 31 40 14 2 0 2 16 43 170
2011 GL-05 0 25 67 8 0 0 0 8 25 12
2011 GL-07 18 41 29 12 0 0 0 12 59 17
2011 GL-08 10 50 40 0 0 0 0 0 60 10
2011 GL-09 6 31 38 25 0 0 0 25 38 16
2011 GL-10 16 23 35 16 3 0 6 21 41 31
2011 GL-11 13 29 42 13 3 0 0 16 42 62
2008 GL 16 35 30 13 4 0 1 17 52 141
2008 GL-05 9 18 27 18 27 0 0 45 27 11
2008 GL-09 38 31 31 0 0 0 0 0 69 13
2008 GL-10 17 33 30 10 10 0 0 20 50 30
2008 GL-11 13 37 30 17 0 0 2 18 51 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 5 18 33 26 13 3 2 41 25 120
2018 GL-05 0 17 33 33 11 6 0 47 18 18
2018 GL-08 0 18 36 18 9 9 9 33 22 11
2018 GL-10 6 17 25 28 22 3 0 51 23 36
2018 GL-11 9 26 28 26 7 2 2 34 37 43
2017 GL 8 15 26 20 22 5 4 46 25 116
2017 GL-05 13 7 40 27 7 7 0 36 21 15
2017 GL-08 8 0 17 33 25 17 0 70 10 12
2017 GL-10 3 13 27 17 33 7 0 54 18 30
2017 GL-11 10 28 26 21 10 3 3 32 41 39
2014 GL 14 30 31 18 5 1 0 24 44 132
2014 GL-05 14 45 21 14 0 7 0 15 63 13
2014 GL-10 8 35 19 27 12 0 0 38 42 26
2014 GL-11 11 25 38 18 5 2 0 24 37 55
2011 GL 13 26 30 19 9 2 1 28 40 171
2011 GL-05 0 0 58 42 0 0 0 42 0 12
2011 GL-07 0 59 18 18 6 0 0 24 59 17
2011 GL-08 10 20 30 40 0 0 0 40 30 10
2011 GL-09 13 38 6 25 13 6 0 40 53 16
2011 GL-10 10 29 29 6 19 3 3 28 41 31
2011 GL-11 21 17 35 19 6 2 0 26 39 63
2008 GL 24 27 25 17 4 1 1 22 52 142
2008 GL-05 0 27 36 18 9 9 0 30 30 11
2008 GL-09 31 23 38 8 0 0 0 8 54 13
2008 GL-10 27 20 27 17 7 3 0 24 48 30
2008 GL-11 22 28 26 17 4 0 2 22 51 46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 12 20 33 21 12 1 2 33 32 120
2018 GL-05 11 11 33 39 6 0 0 44 22 18
2018 GL-08 18 0 55 9 9 0 9 20 20 11
2018 GL-10 5 22 27 22 22 3 0 44 28 37
2018 GL-11 19 26 31 17 5 0 2 22 46 42
2017 GL 13 19 38 10 15 3 2 27 34 117
2017 GL-05 6 24 47 6 12 6 0 19 31 17
2017 GL-08 8 17 33 8 33 0 0 42 25 12
2017 GL-10 10 17 33 17 20 3 0 38 28 30
2017 GL-11 26 21 41 10 3 0 0 13 46 39
2014 GL 27 34 19 14 5 1 0 20 61 132
2014 GL-05 45 28 14 7 7 0 0 14 72 13
2014 GL-10 12 38 19 23 4 4 0 28 52 26
2014 GL-11 25 29 22 15 7 2 0 22 56 55
2011 GL 23 21 30 16 5 2 4 22 47 171
2011 GL-05 0 17 42 33 8 0 0 42 17 12
2011 GL-07 18 29 18 24 6 0 6 31 50 17
2011 GL-08 20 40 30 10 0 0 0 10 60 10
2011 GL-09 31 6 44 13 6 0 0 19 38 16
2011 GL-10 29 23 16 23 3 0 6 28 55 31
2011 GL-11 25 16 37 13 5 3 2 18 43 63
2008 GL 22 27 33 11 4 1 1 16 50 140
2008 GL-05 9 0 45 27 9 9 0 40 10 11
2008 GL-09 23 46 31 0 0 0 0 0 69 13
2008 GL-10 27 23 30 10 10 0 0 20 50 30
2008 GL-11 20 27 36 9 4 2 2 14 49 45

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 2 9 28 39 18 2 3 60 11 119
2018 GL-05 0 0 28 50 17 6 0 71 0 18
2018 GL-08 9 18 18 36 9 0 9 50 30 11
2018 GL-10 0 5 22 43 24 3 3 71 6 37
2018 GL-11 2 17 37 27 15 0 2 43 20 41
2017 GL 6 13 32 26 21 0 2 48 19 117
2017 GL-05 6 12 29 41 12 0 0 53 18 17
2017 GL-08 8 0 50 17 25 0 0 42 8 12
2017 GL-10 7 13 20 30 30 0 0 60 20 30
2017 GL-11 5 24 39 18 13 0 0 32 29 38
2014 GL 5 17 40 30 6 0 1 37 23 127
2014 GL-05 0 15 48 22 7 0 7 32 16 12
2014 GL-10 4 12 32 40 12 0 0 52 16 25
2014 GL-11 6 13 44 30 7 0 0 37 19 54
2011 GL 6 17 33 30 9 1 4 41 24 170
2011 GL-05 0 0 25 58 8 0 8 73 0 12
2011 GL-07 6 24 29 29 0 6 6 33 33 17
2011 GL-08 0 40 30 20 10 0 0 30 40 10
2011 GL-09 0 25 31 38 6 0 0 44 25 16
2011 GL-10 3 17 30 33 13 0 3 48 21 30
2011 GL-11 11 16 35 25 10 0 3 36 28 63
2008 GL 9 18 40 24 8 1 1 32 27 141
2008 GL-05 0 0 36 36 18 9 0 60 0 11
2008 GL-09 0 23 69 8 0 0 0 8 23 13
2008 GL-10 20 23 20 27 10 0 0 37 43 30
2008 GL-11 4 17 37 28 11 0 2 40 22 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 11 21 24 24 18 1 2 43 33 119
2018 GL-05 6 25 19 25 19 6 0 47 33 16
2018 GL-08 0 9 55 18 9 0 9 30 10 11
2018 GL-10 5 19 19 27 30 0 0 57 24 37
2018 GL-11 23 28 14 23 9 0 2 33 52 43
2017 GL 17 22 27 12 17 1 3 30 41 117
2017 GL-05 13 19 56 0 6 0 6 7 33 16
2017 GL-08 25 17 25 17 17 0 0 33 42 12
2017 GL-10 10 13 30 13 30 0 3 45 24 30
2017 GL-11 28 36 18 8 10 0 0 18 64 39
2014 GL 27 34 21 13 4 1 0 17 62 132
2014 GL-05 35 45 14 7 0 0 0 7 79 13
2014 GL-10 15 27 15 31 12 0 0 42 42 26
2014 GL-11 31 29 25 9 4 2 0 13 61 55
2011 GL 23 31 25 13 5 1 2 19 56 171
2011 GL-05 17 33 25 25 0 0 0 25 50 12
2011 GL-07 12 47 18 18 6 0 0 24 59 17
2011 GL-08 20 30 20 10 10 0 10 22 56 10
2011 GL-09 6 50 13 19 6 6 0 27 60 16
2011 GL-10 29 23 19 19 6 0 3 27 53 31
2011 GL-11 29 29 30 8 5 0 0 13 57 63
2008 GL 29 28 28 12 2 1 0 14 57 142
2008 GL-05 0 9 55 9 18 9 0 30 10 11
2008 GL-09 15 23 54 8 0 0 0 8 38 13
2008 GL-10 37 40 7 13 3 0 0 17 77 30
2008 GL-11 33 24 30 13 0 0 0 13 57 46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 4 5 17 37 33 2 3 73 10 120
2018 GL-05 0 6 17 33 33 11 0 75 6 18
2018 GL-08 9 0 18 45 18 0 9 70 10 11
2018 GL-10 0 3 5 41 51 0 0 92 3 37
2018 GL-11 10 10 26 26 24 0 5 53 20 42
2017 GL 6 14 18 28 24 2 9 58 23 118
2017 GL-05 6 18 29 24 6 6 12 36 29 17
2017 GL-08 0 17 8 25 42 0 8 73 18 12
2017 GL-10 3 17 3 43 30 0 3 76 21 30
2017 GL-11 13 15 23 28 15 0 5 46 30 39
2014 GL 7 17 20 31 14 3 8 51 26 131
2014 GL-05 7 14 35 24 7 0 14 36 24 13
2014 GL-10 4 8 12 50 23 0 4 76 12 26
2014 GL-11 9 15 20 28 13 7 7 48 28 54
2011 GL 4 8 16 39 20 5 8 68 14 170
2011 GL-05 0 0 8 42 50 0 0 92 0 12
2011 GL-07 0 18 6 41 6 12 18 67 25 17
2011 GL-08 10 0 0 50 30 0 10 89 11 10
2011 GL-09 7 13 20 47 7 7 0 57 21 15
2011 GL-10 0 0 13 42 29 0 16 85 0 31
2011 GL-11 5 8 19 40 19 3 6 65 14 63
2008 GL 8 13 19 35 18 2 5 56 23 141
2008 GL-05 0 0 18 45 27 9 0 80 0 11
2008 GL-09 8 31 15 31 8 0 8 42 42 13
2008 GL-10 13 13 20 33 13 0 7 50 29 30
2008 GL-11 7 15 11 35 24 0 9 64 24 46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 12 17 32 16 18 3 2 36 30 121
2018 GL-05 6 28 17 11 17 22 0 36 43 18
2018 GL-08 27 9 27 18 9 0 9 30 40 11
2018 GL-10 3 14 35 16 32 0 0 49 16 37
2018 GL-11 21 21 30 14 9 0 5 24 44 43
2017 GL 15 18 31 12 17 1 6 31 35 118
2017 GL-05 18 12 47 0 12 6 6 13 33 17
2017 GL-08 8 8 25 25 25 0 8 55 18 12
2017 GL-10 7 23 23 20 23 0 3 45 31 30
2017 GL-11 28 26 38 3 5 0 0 8 54 39
2014 GL 21 23 31 13 4 4 2 19 48 132
2014 GL-05 38 7 35 7 7 0 7 15 48 13
2014 GL-10 8 27 23 27 12 4 0 40 36 26
2014 GL-11 24 25 31 11 4 4 2 15 52 55
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 17 33 18 12 18 1 3 51 30 119
2018 GL-05 17 28 22 11 17 6 0 47 29 18
2018 GL-08 9 27 18 9 36 0 0 36 45 11
2018 GL-10 25 25 19 17 11 0 3 51 29 36
2018 GL-11 14 45 12 5 19 0 5 63 25 42
2017 GL 24 22 19 17 14 3 1 48 32 120
2017 GL-05 17 22 22 11 17 11 0 44 31 18
2017 GL-08 23 31 23 0 23 0 0 54 23 13
2017 GL-10 37 20 10 20 10 0 3 59 31 30
2017 GL-11 15 18 26 23 18 0 0 33 41 39
2014 GL 17 27 19 19 16 0 1 45 36 132
2014 GL-05 7 28 0 14 52 0 0 35 65 13
2014 GL-10 12 27 12 23 23 0 4 40 48 26
2014 GL-11 20 31 24 18 7 0 0 51 25 55

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 27 29 13 13 17 1 1 57 30 119
2018 GL-05 6 39 28 17 11 0 0 44 28 18
2018 GL-08 9 27 9 18 36 0 0 36 55 11
2018 GL-10 42 17 8 17 14 3 0 60 31 36
2018 GL-11 26 33 14 10 14 0 2 61 24 42
2017 GL 33 29 11 10 16 1 0 63 26 120
2017 GL-05 28 33 11 6 17 6 0 65 24 18
2017 GL-08 46 15 15 8 15 0 0 62 23 13
2017 GL-10 47 13 10 17 13 0 0 60 30 30
2017 GL-11 23 36 13 13 15 0 0 59 28 39
2014 GL 27 28 12 17 16 0 0 55 33 132
2014 GL-05 14 7 21 31 28 0 0 21 59 13
2014 GL-10 19 27 15 19 19 0 0 46 38 26
2014 GL-11 33 36 7 13 11 0 0 69 24 55

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 12 29 11 13 28 7 2 44 44 119
2018 GL-05 11 6 28 17 22 17 0 20 47 18
2018 GL-08 0 36 0 0 55 0 9 40 60 11
2018 GL-10 19 25 6 14 22 11 3 52 42 36
2018 GL-11 12 36 12 10 29 2 0 49 39 42
2017 GL 8 27 21 14 22 4 3 37 40 119
2017 GL-05 11 11 22 11 28 17 0 27 47 18
2017 GL-08 15 38 15 15 15 0 0 54 31 13
2017 GL-10 7 20 30 10 20 7 7 31 35 30
2017 GL-11 8 23 18 26 26 0 0 31 51 39
2014 GL 6 24 25 19 23 3 1 31 43 132
2014 GL-05 0 7 35 7 52 0 0 7 59 13
2014 GL-10 0 31 15 31 19 4 0 32 52 26
2014 GL-11 5 33 25 16 15 4 2 40 33 55

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 33 34 13 13 8 0 0 66 21 119
2018 GL-05 28 28 22 22 0 0 0 56 22 18
2018 GL-08 18 27 9 27 18 0 0 45 45 11
2018 GL-10 42 25 14 11 8 0 0 67 19 36
2018 GL-11 33 43 10 7 7 0 0 76 14 42
2017 GL 32 33 14 13 8 0 1 65 20 119
2017 GL-05 28 39 17 11 6 0 0 67 17 18
2017 GL-08 46 31 8 15 0 0 0 77 15 13
2017 GL-10 43 20 17 13 3 0 3 66 17 30
2017 GL-11 18 44 10 15 13 0 0 62 28 39
2014 GL 19 43 18 12 9 0 0 61 21 132
2014 GL-05 14 21 14 21 31 0 0 35 52 13
2014 GL-10 12 50 15 19 4 0 0 62 23 26
2014 GL-11 24 45 18 4 9 0 0 69 13 55

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 26 39 21 4 10 0 0 65 14 119
2018 GL-05 17 39 44 0 0 0 0 56 0 18
2018 GL-08 9 36 45 0 9 0 0 45 9 11
2018 GL-10 28 39 17 8 8 0 0 67 17 36
2018 GL-11 38 36 7 2 17 0 0 74 19 42
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 30 37 16 8 9 0 0 67 18 120
2018 GL-05 22 28 33 11 6 0 0 50 17 18
2018 GL-08 55 18 9 18 0 0 0 73 18 11
2018 GL-10 25 53 14 3 6 0 0 78 8 36
2018 GL-11 33 35 12 7 14 0 0 67 21 43
2017 GL 38 33 13 9 5 1 0 72 14 120
2017 GL-05 39 33 17 0 6 6 0 76 6 18
2017 GL-08 23 38 31 8 0 0 0 62 8 13
2017 GL-10 43 37 3 13 3 0 0 80 17 30
2017 GL-11 33 33 15 10 8 0 0 67 18 39
2014 GL 23 33 18 15 11 0 0 56 26 132
2014 GL-05 48 0 31 14 7 0 0 48 21 13
2014 GL-10 15 38 19 15 12 0 0 54 27 26
2014 GL-11 27 35 16 15 7 0 0 62 22 55
2011 GL 33 32 16 10 7 1 1 67 17 171
2011 GL-05 50 25 25 0 0 0 0 75 0 12
2011 GL-07 18 41 12 12 6 6 6 67 20 17
2011 GL-08 30 40 10 20 0 0 0 70 20 10
2011 GL-09 50 38 13 0 0 0 0 88 0 16
2011 GL-10 39 16 19 23 3 0 0 55 26 31
2011 GL-11 29 35 21 6 8 2 0 65 15 63
2008 GL 21 34 16 14 15 0 0 55 29 142
2008 GL-05 36 45 0 18 0 0 0 82 18 11
2008 GL-09 23 15 15 23 23 0 0 38 46 13
2008 GL-10 20 40 17 10 13 0 0 60 23 30
2008 GL-11 24 37 15 11 13 0 0 61 24 46

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 38 29 17 8 6 2 1 69 14 120
2018 GL-05 28 56 6 6 0 6 0 88 6 18
2018 GL-08 64 0 0 27 9 0 0 64 36 11
2018 GL-10 39 33 22 3 0 3 0 74 3 36
2018 GL-11 40 21 19 7 12 0 2 62 19 43
2017 GL 46 25 13 10 6 0 0 71 16 119
2017 GL-05 47 35 12 0 6 0 0 82 6 17
2017 GL-08 38 31 23 0 8 0 0 69 8 13
2017 GL-10 60 17 7 13 3 0 0 77 17 30
2017 GL-11 38 23 15 15 8 0 0 62 23 39
2014 GL 30 33 13 15 9 0 0 63 24 132
2014 GL-05 35 52 0 14 0 0 0 86 14 13
2014 GL-10 27 38 15 12 8 0 0 65 19 26
2014 GL-11 29 35 13 15 9 0 0 64 24 55
2011 GL 36 28 18 10 6 2 0 65 17 170
2011 GL-05 58 25 0 17 0 0 0 83 17 12
2011 GL-07 24 29 41 0 6 0 0 53 6 17
2011 GL-08 30 20 20 30 0 0 0 50 30 10
2011 GL-09 44 38 19 0 0 0 0 81 0 16
2011 GL-10 35 26 19 10 10 0 0 61 19 31
2011 GL-11 34 31 16 8 8 3 0 67 17 62
2008 GL 25 35 13 14 12 1 1 61 26 142
2008 GL-05 36 45 9 9 0 0 0 82 9 11
2008 GL-09 23 8 15 15 38 0 0 31 54 13
2008 GL-10 27 40 13 13 7 0 0 67 20 30
2008 GL-11 28 41 11 9 9 2 0 71 18 46

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 32 37 13 8 10 0 0 68 18 120
2018 GL-05 22 56 11 6 6 0 0 78 11 18
2018 GL-08 55 9 9 18 9 0 0 64 27 11
2018 GL-10 36 33 17 8 6 0 0 69 14 36
2018 GL-11 26 37 14 9 14 0 0 63 23 43
2017 GL 42 28 12 9 8 0 0 70 18 120
2017 GL-05 50 33 11 0 6 0 0 83 6 18
2017 GL-08 23 38 31 0 8 0 0 62 8 13
2017 GL-10 53 27 7 10 3 0 0 80 13 30
2017 GL-11 33 28 10 15 13 0 0 62 28 39
2014 GL 25 38 10 11 15 1 0 63 26 132
2014 GL-05 21 41 0 24 14 0 0 62 38 13
2014 GL-10 27 42 4 12 15 0 0 69 27 26
2014 GL-11 25 38 16 7 11 2 0 65 19 55
2011 GL 33 32 13 12 10 1 0 65 22 171
2011 GL-05 33 50 8 8 0 0 0 83 8 12
2011 GL-07 35 12 29 18 6 0 0 47 24 17
2011 GL-08 30 50 0 10 10 0 0 80 20 10
2011 GL-09 44 38 13 6 0 0 0 81 6 16
2011 GL-10 35 19 19 16 10 0 0 55 26 31
2011 GL-11 32 35 10 11 11 2 0 68 23 63
2008 GL 25 32 13 13 17 0 1 57 30 142
2008 GL-05 27 55 18 0 0 0 0 82 0 11
2008 GL-09 31 0 8 31 31 0 0 31 62 13
2008 GL-10 27 33 7 17 17 0 0 60 33 30
2008 GL-11 26 37 9 11 15 0 2 64 27 46

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 39 29 18 8 6 1 0 69 13 120
2018 GL-05 22 44 28 6 0 0 0 67 6 18
2018 GL-08 45 9 18 27 0 0 0 55 27 11
2018 GL-10 39 36 11 8 3 3 0 77 11 36
2018 GL-11 49 19 19 2 12 0 0 67 14 43
2017 GL 52 23 11 8 7 0 1 75 14 120
2017 GL-05 56 28 11 0 6 0 0 83 6 18
2017 GL-08 31 38 15 8 8 0 0 69 15 13
2017 GL-10 60 17 7 10 3 0 3 79 14 30
2017 GL-11 46 23 8 13 10 0 0 69 23 39

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 36 34 13 9 8 0 0 70 18 120
2018 GL-05 28 50 17 6 0 0 0 78 6 18
2018 GL-08 36 18 9 36 0 0 0 55 36 11
2018 GL-10 33 42 14 6 6 0 0 75 11 36
2018 GL-11 40 28 9 7 16 0 0 67 23 43
2017 GL 51 20 12 9 8 0 1 71 17 119
2017 GL-05 56 33 6 0 6 0 0 89 6 18
2017 GL-08 38 46 15 0 0 0 0 85 0 13
2017 GL-10 57 13 17 3 7 0 3 72 10 30
2017 GL-11 42 18 5 21 13 0 0 61 34 38
2014 GL 33 31 16 8 11 0 1 64 20 132
2014 GL-05 41 28 24 7 0 0 0 69 7 13
2014 GL-10 19 42 19 4 15 0 0 62 19 26
2014 GL-11 42 31 11 7 9 0 0 73 16 55
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 14 62 19 0 5 0 0 76 5 21
2018 GL-11 13 60 20 0 7 0 0 73 7 15
2017 GL 7 34 38 17 3 0 0 41 21 29
2017 GL-11 5 32 42 21 0 0 0 37 21 19
2014 GL 12 27 30 12 15 3 0 41 28 33
2014 GL-11 9 32 32 14 9 5 0 43 24 22

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 32 25 22 9 7 4 0 59 17 121
2018 GL-05 28 11 28 22 0 11 0 44 25 18
2018 GL-08 18 45 18 18 0 0 0 64 18 11
2018 GL-10 38 27 27 3 0 5 0 69 3 37
2018 GL-11 30 26 16 9 16 2 0 57 26 43
2017 GL 33 25 18 11 9 3 1 61 21 120
2017 GL-05 44 28 17 0 11 0 0 72 11 18
2017 GL-08 31 38 8 0 23 0 0 69 23 13
2017 GL-10 33 23 23 10 3 3 3 61 14 30
2017 GL-11 21 23 18 26 8 5 0 46 35 39
2014 GL 16 27 25 18 10 4 0 45 29 132
2014 GL-05 21 14 7 31 21 7 0 37 56 13
2014 GL-10 31 27 19 15 8 0 0 58 23 26
2014 GL-11 11 33 33 15 5 4 0 45 21 55
2011 GL 16 27 23 11 17 6 0 46 30 171
2011 GL-05 17 33 25 8 17 0 0 50 25 12
2011 GL-07 18 18 24 6 24 12 0 40 33 17
2011 GL-08 10 20 40 20 0 10 0 33 22 10
2011 GL-09 38 19 25 0 13 6 0 60 13 16
2011 GL-10 10 35 16 19 19 0 0 45 39 31
2011 GL-11 13 25 24 11 16 11 0 43 30 63

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 27 30 23 8 10 2 0 58 18 121
2018 GL-05 28 17 28 11 11 6 0 47 24 18
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 24 41 27 5 0 3 0 67 6 37
2018 GL-11 30 23 16 12 19 0 0 53 30 43
2017 GL 30 27 17 13 11 1 1 58 25 120
2017 GL-05 39 28 17 6 11 0 0 67 17 18
2017 GL-08 31 31 15 15 8 0 0 62 23 13
2017 GL-10 33 27 13 17 7 0 3 62 24 30
2017 GL-11 18 23 23 18 15 3 0 42 34 39
2014 GL 13 27 22 19 16 2 1 42 36 132
2014 GL-05 21 14 14 17 28 7 0 37 48 13
2014 GL-10 27 23 15 23 12 0 0 50 35 26
2014 GL-11 9 33 29 15 15 0 0 42 29 55
2011 GL 17 23 20 19 19 2 0 41 38 171
2011 GL-05 25 42 8 17 8 0 0 67 25 12
2011 GL-07 18 24 12 18 24 6 0 44 44 17
2011 GL-08 10 30 20 30 0 10 0 44 33 10
2011 GL-09 31 19 25 6 19 0 0 50 25 16
2011 GL-10 13 23 16 23 26 0 0 35 48 31
2011 GL-11 11 21 30 17 19 2 0 32 37 63
2008 GL 13 24 19 17 24 3 0 38 42 142
2008 GL-05 27 27 9 18 0 18 0 67 22 11
2008 GL-09 0 15 31 0 54 0 0 15 54 13
2008 GL-10 13 27 13 20 27 0 0 40 47 30
2008 GL-11 15 22 22 17 22 2 0 38 40 46

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 21 36 21 10 12 2 0 57 22 121
2018 GL-05 22 28 17 17 11 6 0 53 29 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 24 35 30 5 3 3 0 61 8 37
2018 GL-11 16 40 12 12 21 0 0 56 33 43
2017 GL 20 28 20 11 15 6 1 51 28 120
2017 GL-05 17 28 33 0 11 11 0 50 13 18
2017 GL-08 23 31 15 0 23 8 0 58 25 13
2017 GL-10 27 23 20 13 10 3 3 54 25 30
2017 GL-11 10 26 21 15 21 8 0 39 39 39
2014 GL 10 25 19 24 19 2 0 36 44 132
2014 GL-05 0 41 7 17 28 7 0 44 48 13
2014 GL-10 19 35 15 12 19 0 0 54 31 26
2014 GL-11 7 24 24 29 16 0 0 31 45 55
2011 GL 11 25 16 25 18 5 0 37 45 171
2011 GL-05 8 67 0 17 8 0 0 75 25 12
2011 GL-07 6 35 18 18 24 0 0 41 41 17
2011 GL-08 0 40 10 40 0 10 0 44 44 10
2011 GL-09 25 19 6 19 19 13 0 50 43 16
2011 GL-10 13 13 19 39 16 0 0 26 55 31
2011 GL-11 8 16 22 27 21 6 0 25 51 63
2008 GL 6 30 16 22 23 4 0 37 47 141
2008 GL-05 9 45 27 9 0 9 0 60 10 11
2008 GL-09 0 23 15 15 46 0 0 23 62 13
2008 GL-10 0 33 7 27 30 3 0 34 59 30
2008 GL-11 7 26 22 20 20 7 0 35 42 46

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 18 33 22 15 13 0 0 51 28 120
2018 GL-05 22 22 22 17 17 0 0 44 33 18
2018 GL-08 9 36 18 36 0 0 0 45 36 11
2018 GL-10 19 35 30 14 3 0 0 54 16 37
2018 GL-11 17 31 19 12 21 0 0 48 33 42
2017 GL 21 28 18 12 15 4 1 52 29 120
2017 GL-05 22 44 11 0 17 6 0 71 18 18
2017 GL-08 31 23 15 8 15 8 0 58 25 13
2017 GL-10 23 23 27 10 10 3 3 50 21 30
2017 GL-11 8 23 18 26 21 5 0 32 49 39
2014 GL 8 27 21 20 21 2 0 36 43 132
2014 GL-05 7 41 7 0 45 0 0 48 45 13
2014 GL-10 12 27 15 31 15 0 0 38 46 26
2014 GL-11 7 29 25 16 20 2 0 37 37 55
2011 GL 15 21 19 25 18 2 1 37 44 171
2011 GL-05 17 42 25 17 0 0 0 58 17 12
2011 GL-07 18 12 29 18 18 0 6 31 38 17
2011 GL-08 0 30 10 50 10 0 0 30 60 10
2011 GL-09 25 13 31 19 6 6 0 40 27 16
2011 GL-10 19 19 23 13 26 0 0 39 39 31
2011 GL-11 10 22 14 32 17 5 0 33 52 63
2008 GL 11 29 18 19 19 5 0 41 40 142
2008 GL-05 9 64 9 0 0 18 0 89 0 11
2008 GL-09 0 31 8 23 38 0 0 31 62 13
2008 GL-10 10 23 20 23 23 0 0 33 47 30
2008 GL-11 13 28 22 15 13 9 0 45 31 46
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 20 42 23 12 3 0 0 62 15 120
2018 GL-05 22 39 17 22 0 0 0 61 22 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 17 44 31 8 0 0 0 61 8 36
2018 GL-11 23 37 21 12 7 0 0 60 19 43
2017 GL 23 41 15 13 5 3 1 66 19 120
2017 GL-05 22 50 17 6 6 0 0 72 11 18
2017 GL-08 15 54 8 8 8 8 0 75 17 13
2017 GL-10 23 43 17 10 3 3 0 69 14 30
2017 GL-11 13 33 21 23 5 3 3 49 30 39
2014 GL 7 44 21 16 10 1 0 52 26 132
2014 GL-05 7 41 14 24 14 0 0 48 38 13
2014 GL-10 8 65 8 15 4 0 0 73 19 26
2014 GL-11 5 47 22 18 5 2 0 54 24 55
2011 GL 18 27 20 20 13 2 1 46 34 171
2011 GL-05 17 50 17 8 8 0 0 67 17 12
2011 GL-07 12 12 29 18 18 6 6 27 40 17
2011 GL-08 0 40 10 50 0 0 0 40 50 10
2011 GL-09 38 31 13 19 0 0 0 69 19 16
2011 GL-10 19 29 23 13 16 0 0 48 29 31
2011 GL-11 13 24 24 21 16 3 0 38 38 63

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 28 34 17 13 7 2 0 63 20 121
2018 GL-05 17 44 28 6 6 0 0 61 11 18
2018 GL-08 18 45 0 27 0 9 0 70 30 11
2018 GL-10 24 35 22 11 5 3 0 61 17 37
2018 GL-11 35 28 16 12 9 0 0 63 21 43
2017 GL 31 33 16 9 8 1 1 65 18 120
2017 GL-05 33 22 28 6 6 6 0 59 12 18
2017 GL-08 23 38 15 8 15 0 0 62 23 13
2017 GL-10 43 20 17 17 3 0 0 63 20 30
2017 GL-11 21 44 15 8 13 0 0 64 21 39
2014 GL 25 35 17 10 9 2 1 62 20 132
2014 GL-05 28 28 21 0 24 0 0 55 24 13
2014 GL-10 31 35 19 12 0 0 4 68 12 26
2014 GL-11 27 33 16 15 5 4 0 62 21 55
2011 GL 30 30 13 11 11 4 1 63 23 171
2011 GL-05 75 0 8 8 8 0 0 75 17 12
2011 GL-07 18 53 0 12 12 0 6 75 25 17
2011 GL-08 20 20 20 10 10 20 0 50 25 10
2011 GL-09 38 38 19 6 0 0 0 75 6 16
2011 GL-10 32 32 10 10 10 3 3 69 21 31
2011 GL-11 24 25 21 13 13 5 0 52 27 63
2008 GL 24 31 14 11 13 5 2 59 26 142
2008 GL-05 36 36 18 9 0 0 0 73 9 11
2008 GL-09 23 31 0 15 31 0 0 54 46 13
2008 GL-10 20 30 13 10 20 3 3 54 32 30
2008 GL-11 28 22 20 11 9 7 4 56 22 46

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 22 36 22 12 6 1 0 59 18 121
2018 GL-05 17 39 28 17 0 0 0 56 17 18
2018 GL-08 9 36 27 27 0 0 0 45 27 11
2018 GL-10 22 38 27 11 0 3 0 61 11 37
2018 GL-11 30 30 16 9 14 0 0 60 23 43

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 23 31 18 11 15 2 1 55 26 121
2018 GL-05 17 39 28 6 11 0 0 56 17 18
2018 GL-08 18 27 9 36 9 0 0 45 45 11
2018 GL-10 19 27 24 14 11 5 0 49 26 37
2018 GL-11 33 28 9 7 21 0 2 62 29 43
2017 GL 25 30 13 13 16 3 1 57 29 120
2017 GL-05 28 28 22 6 11 6 0 59 18 18
2017 GL-08 15 38 8 8 15 15 0 64 27 13
2017 GL-10 30 17 20 17 13 0 3 48 31 30
2017 GL-11 15 33 10 18 23 0 0 49 41 39
2014 GL 17 23 16 22 16 4 1 43 41 132
2014 GL-05 14 21 7 31 28 0 0 35 59 13
2014 GL-10 23 23 8 19 19 8 0 50 42 26
2014 GL-11 22 25 15 25 9 2 2 49 36 55
2011 GL 16 33 15 16 15 4 1 52 32 171
2011 GL-05 42 33 0 17 8 0 0 75 25 12
2011 GL-07 0 24 24 18 29 6 0 25 50 17
2011 GL-08 10 40 30 0 10 10 0 56 11 10
2011 GL-09 19 44 13 6 13 0 6 67 20 16
2011 GL-10 16 35 16 16 16 0 0 52 32 31
2011 GL-11 16 35 16 19 10 5 0 53 30 63

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 17 35 26 13 8 2 0 52 22 121
2018 GL-05 17 28 22 28 6 0 0 44 33 18
2018 GL-08 9 45 36 9 0 0 0 55 9 11
2018 GL-10 19 35 22 16 3 5 0 57 20 37
2018 GL-11 19 35 23 7 16 0 0 53 23 43
2017 GL 27 25 23 10 13 0 2 52 24 120
2017 GL-05 28 28 28 6 11 0 0 56 17 18
2017 GL-08 31 23 8 8 31 0 0 54 38 13
2017 GL-10 30 20 27 17 3 0 3 52 21 30
2017 GL-11 10 28 31 10 18 0 3 39 29 39
2014 GL 12 28 17 20 22 2 0 41 42 131
2014 GL-05 14 28 0 21 38 0 0 41 59 13
2014 GL-10 12 42 19 15 12 0 0 54 27 26
2014 GL-11 13 22 20 25 16 4 0 36 43 55
2011 GL 19 28 13 19 18 3 0 49 38 171
2011 GL-05 25 50 0 0 17 8 0 82 18 12
2011 GL-07 29 0 6 24 29 12 0 33 60 17
2011 GL-08 20 40 20 0 20 0 0 60 20 10
2011 GL-09 31 44 0 19 6 0 0 75 25 16
2011 GL-10 26 35 10 10 19 0 0 61 29 31
2011 GL-11 10 24 17 27 19 3 0 34 48 63
2008 GL 11 32 18 18 20 1 0 43 39 142
2008 GL-05 9 55 9 9 18 0 0 64 27 11
2008 GL-09 8 15 15 31 31 0 0 23 62 13
2008 GL-10 10 30 20 17 23 0 0 40 40 30
2008 GL-11 13 35 17 22 11 2 0 49 33 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 21 30 18 15 13 2 1 53 29 121
2018 GL-05 17 33 22 17 0 6 6 56 19 18
2018 GL-08 18 36 27 18 0 0 0 55 18 11
2018 GL-10 24 35 8 14 16 3 0 61 31 37
2018 GL-11 19 28 21 9 23 0 0 47 33 43
2017 GL 23 27 20 10 18 1 1 51 29 120
2017 GL-05 28 17 17 11 28 0 0 44 39 18
2017 GL-08 15 38 15 23 0 8 0 58 25 13
2017 GL-10 23 20 27 10 17 0 3 45 28 30
2017 GL-11 10 36 21 10 23 0 0 46 33 39
2014 GL 10 28 17 10 30 2 1 40 42 132
2014 GL-05 14 14 7 7 59 0 0 28 65 13
2014 GL-10 8 35 12 8 35 0 4 44 44 26
2014 GL-11 11 38 18 7 22 2 2 51 30 55
2011 GL 15 25 19 16 23 2 1 40 40 171
2011 GL-05 25 25 0 25 25 0 0 50 50 12
2011 GL-07 24 6 12 6 41 12 0 33 53 17
2011 GL-08 10 30 50 0 10 0 0 40 10 10
2011 GL-09 31 19 19 6 19 6 0 53 27 16
2011 GL-10 19 26 16 16 23 0 0 45 39 31
2011 GL-11 6 25 24 22 21 0 2 32 44 63
2008 GL 9 28 18 18 24 1 1 38 43 142
2008 GL-05 27 27 18 9 9 0 9 60 20 11
2008 GL-09 8 23 31 8 31 0 0 31 38 13
2008 GL-10 7 27 17 33 17 0 0 33 50 30
2008 GL-11 9 24 24 17 24 2 0 33 42 46

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 23 37 22 8 8 2 0 61 17 120
2018 GL-05 17 39 33 6 0 6 0 59 6 18
2018 GL-08 27 36 27 9 0 0 0 64 9 11
2018 GL-10 28 31 22 6 11 3 0 60 17 36
2018 GL-11 21 42 16 9 12 0 0 63 21 43
2017 GL 23 41 16 12 8 0 0 64 20 120
2017 GL-05 28 33 28 0 11 0 0 61 11 18
2017 GL-08 23 46 8 23 0 0 0 69 23 13
2017 GL-10 27 40 17 10 7 0 0 67 17 30
2017 GL-11 15 41 13 21 10 0 0 56 31 39

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 30 38 19 8 4 1 0 69 12 120
2018 GL-05 17 61 22 0 0 0 0 78 0 18
2018 GL-08 18 27 27 27 0 0 0 45 27 11
2018 GL-10 41 27 16 8 5 3 0 69 14 37
2018 GL-11 33 33 21 5 7 0 0 67 12 42
2017 GL 33 31 17 8 4 3 3 68 13 120
2017 GL-05 44 22 22 6 0 6 0 71 6 18
2017 GL-08 46 15 15 15 0 8 0 67 17 13
2017 GL-10 23 33 27 10 0 0 7 61 11 30
2017 GL-11 21 46 8 10 10 3 3 70 22 39
2014 GL 26 37 21 7 2 7 1 67 9 130
2014 GL-05 35 21 7 17 7 7 7 64 28 13
2014 GL-10 27 31 31 12 0 0 0 58 12 26
2014 GL-11 22 44 19 4 0 11 0 75 4 54

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 35 37 18 8 3 1 0 72 10 120
2018 GL-05 28 56 17 0 0 0 0 83 0 18
2018 GL-08 9 45 27 18 0 0 0 55 18 11
2018 GL-10 46 32 11 5 3 3 0 81 8 37
2018 GL-11 38 21 24 12 5 0 0 60 17 42
2017 GL 30 38 17 7 5 2 2 70 12 120
2017 GL-05 44 17 22 6 11 0 0 61 17 18
2017 GL-08 31 46 23 0 0 0 0 77 0 13
2017 GL-10 17 47 20 10 0 3 3 68 11 30
2017 GL-11 26 38 18 8 8 3 0 66 16 39
2014 GL 24 39 19 9 3 5 1 67 12 132
2014 GL-05 28 28 7 24 0 7 7 64 28 13
2014 GL-10 27 38 23 12 0 0 0 65 12 26
2014 GL-11 22 42 24 4 2 7 0 69 6 55
2011 GL 22 35 25 6 8 3 1 59 15 171
2011 GL-05 25 50 17 0 8 0 0 75 8 12
2011 GL-07 12 35 29 0 12 0 12 53 13 17
2011 GL-08 20 30 30 10 0 10 0 56 11 10
2011 GL-09 38 44 19 0 0 0 0 81 0 16
2011 GL-10 19 32 32 3 13 0 0 52 16 31
2011 GL-11 16 37 24 11 6 6 0 56 19 63

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 41 37 12 7 3 0 0 78 10 119
2018 GL-05 44 50 6 0 0 0 0 94 0 18
2018 GL-08 18 45 36 0 0 0 0 64 0 11
2018 GL-10 42 42 8 6 3 0 0 83 8 36
2018 GL-11 48 21 12 12 7 0 0 69 19 42
2017 GL 46 28 13 8 4 0 0 75 13 119
2017 GL-05 44 28 17 0 11 0 0 72 11 18
2017 GL-08 54 38 8 0 0 0 0 92 0 13
2017 GL-10 57 13 13 17 0 0 0 70 17 30
2017 GL-11 32 42 11 11 5 0 0 74 16 38
2014 GL 22 44 15 10 8 1 0 67 18 132
2014 GL-05 21 41 7 0 31 0 0 62 31 13
2014 GL-10 19 42 19 15 4 0 0 62 19 26
2014 GL-11 24 53 11 7 4 2 0 78 11 55
2011 GL 33 33 15 9 9 1 0 66 19 171
2011 GL-05 67 17 8 0 8 0 0 83 8 12
2011 GL-07 24 41 6 6 18 6 0 69 25 17
2011 GL-08 30 40 10 20 0 0 0 70 20 10
2011 GL-09 63 19 13 6 0 0 0 81 6 16
2011 GL-10 26 29 19 10 16 0 0 55 26 31
2011 GL-11 22 43 19 10 6 0 0 65 16 63
2008 GL 22 35 18 15 11 0 0 56 26 142
2008 GL-05 45 45 0 9 0 0 0 91 9 11
2008 GL-09 23 15 8 31 23 0 0 38 54 13
2008 GL-10 27 20 23 20 10 0 0 47 30 30
2008 GL-11 17 46 24 7 7 0 0 63 13 46

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 40 32 20 6 3 0 0 72 8 120
2018 GL-05 28 44 22 0 6 0 0 72 6 18
2018 GL-08 9 36 45 9 0 0 0 45 9 11
2018 GL-10 46 35 16 0 3 0 0 81 3 37
2018 GL-11 48 21 17 12 2 0 0 69 14 42
2017 GL 41 28 21 5 6 0 0 69 11 120
2017 GL-05 39 39 11 6 6 0 0 78 11 18
2017 GL-08 38 31 31 0 0 0 0 69 0 13
2017 GL-10 47 13 27 7 7 0 0 60 13 30
2017 GL-11 28 36 23 8 5 0 0 64 13 39
2014 GL 22 37 22 8 11 0 0 59 19 132
2014 GL-05 21 41 0 7 31 0 0 62 38 13
2014 GL-10 38 31 12 15 4 0 0 69 19 26
2014 GL-11 15 45 29 5 5 0 0 60 11 55
2011 GL 29 34 18 9 9 0 0 64 18 170
2011 GL-05 58 33 8 0 0 0 0 92 0 12
2011 GL-07 29 18 24 24 6 0 0 47 29 17
2011 GL-08 30 20 20 30 0 0 0 50 30 10
2011 GL-09 38 44 19 0 0 0 0 81 0 16
2011 GL-10 16 45 16 13 10 0 0 61 23 31
2011 GL-11 29 34 21 5 11 0 0 63 16 62

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 36 35 21 6 2 0 0 71 8 118
2018 GL-05 33 44 22 0 0 0 0 78 0 18
2018 GL-08 9 36 45 9 0 0 0 45 9 11
2018 GL-10 42 39 19 0 0 0 0 81 0 36
2018 GL-11 41 22 20 12 5 0 0 63 17 41
2017 GL 37 30 18 9 6 0 0 67 15 120
2017 GL-05 33 44 11 6 6 0 0 78 11 18
2017 GL-08 38 31 31 0 0 0 0 69 0 13
2017 GL-10 43 10 30 13 3 0 0 53 17 30
2017 GL-11 26 38 15 13 8 0 0 64 21 39
2014 GL 22 34 18 16 9 0 0 57 25 132
2014 GL-05 28 28 14 7 24 0 0 55 31 13
2014 GL-10 31 31 15 19 4 0 0 62 23 26
2014 GL-11 16 42 20 16 5 0 0 58 22 55
2011 GL 25 35 18 11 11 0 0 60 22 171
2011 GL-05 33 42 17 8 0 0 0 75 8 12
2011 GL-07 29 29 18 6 18 0 0 59 24 17
2011 GL-08 40 20 20 20 0 0 0 60 20 10
2011 GL-09 31 38 25 0 6 0 0 69 6 16
2011 GL-10 19 29 19 19 13 0 0 48 32 31
2011 GL-11 21 38 19 11 11 0 0 59 22 63
2008 GL 21 34 15 17 13 0 0 55 30 142
2008 GL-05 45 36 9 9 0 0 0 82 9 11
2008 GL-09 8 31 8 31 23 0 0 38 54 13
2008 GL-10 20 27 13 20 20 0 0 47 40 30
2008 GL-11 26 35 20 11 9 0 0 61 20 46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 34 25 28 9 3 1 0 60 13 120
2018 GL-05 39 11 39 11 0 0 0 50 11 18
2018 GL-08 18 45 9 18 0 9 0 70 20 11
2018 GL-10 27 32 35 5 0 0 0 59 5 37
2018 GL-11 38 24 21 7 10 0 0 62 17 42
2017 GL 35 25 23 12 4 2 0 61 16 120
2017 GL-05 22 28 22 17 6 6 0 53 24 18
2017 GL-08 23 31 31 15 0 0 0 54 15 13
2017 GL-10 40 20 23 17 0 0 0 60 17 30
2017 GL-11 36 26 23 10 5 0 0 62 15 39
2014 GL 24 29 22 13 5 7 0 57 20 132
2014 GL-05 28 21 7 31 7 7 0 52 41 13
2014 GL-10 35 19 27 12 8 0 0 54 19 26
2014 GL-11 16 35 25 11 4 9 0 56 16 55
2011 GL 32 28 19 9 9 3 0 61 19 171
2011 GL-05 58 8 17 8 0 8 0 73 9 12
2011 GL-07 24 18 24 12 18 6 0 44 31 17
2011 GL-08 50 20 0 20 0 10 0 78 22 10
2011 GL-09 25 38 19 13 6 0 0 63 19 16
2011 GL-10 29 32 16 10 13 0 0 61 23 31
2011 GL-11 25 32 24 8 8 3 0 59 16 63
2008 GL 27 25 20 13 9 5 1 55 23 141
2008 GL-05 45 18 18 9 9 0 0 64 18 11
2008 GL-09 0 33 17 8 33 8 0 36 45 12
2008 GL-10 23 23 20 13 13 7 0 50 29 30
2008 GL-11 33 17 26 11 4 7 2 55 17 46
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 GL 14 51 35 120
2018 GL-05 0 65 35 17
2018 GL-08 9 55 36 11
2018 GL-10 14 57 30 37
2018 GL-11 23 42 35 43
2017 GL 15 53 33 120
2017 GL-05 17 56 28 18
2017 GL-08 15 46 38 13
2017 GL-10 17 43 40 30
2017 GL-11 15 54 31 39
2014 GL 12 52 36 132
2014 GL-05 7 48 45 13
2014 GL-10 19 50 31 26
2014 GL-11 13 53 35 55
2011 GL 14 53 33 171
2011 GL-05 8 58 33 12
2011 GL-07 24 41 35 17
2011 GL-08 0 60 40 10
2011 GL-09 13 44 44 16
2011 GL-10 16 68 16 31
2011 GL-11 11 49 40 63

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 GL 47 24 6 12 6 6 17
2018 GL-11 50 30 10 10 0 0 10
2017 GL 57 15 11 6 6 6 18
2014 GL 56 25 0 6 9999 13 16
2011 GL 42 29 13 13 9999 4 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 26 74 121
2018 GL-10 24 76 37
2018 GL-11 33 67 43

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 GL 65 31
2018 GL-11 50 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 GL 48 31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 GL 0 31
2018 GL-11 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 GL 16 31

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 GL 39 31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 GL 61 31
2018 GL-11 64 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 GL 58 31
2018 GL-11 64 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 GL 35 31

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 GL 39 31
2018 GL-11 64 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 GL 55 31
2018 GL-11 57 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 GL 32 31
2018 GL-11 43 14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 GL 0 31
2018 GL-11 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 GL 58 31

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 GL 32 31
2018 GL-11 36 14

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 GL 19 31

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 GL 39 31
2018 GL-11 43 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 GL 29 31

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 GL 16 31

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 GL 16 31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 GL 32 31
2018 GL-11 36 14

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 GL 40 30

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 GL 17 30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 GL 17 30

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 GL 40 30
2018 GL-11 46 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 GL 0 30
2018 GL-11 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 GL 43 30
2018 GL-11 62 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 GL 0 30
2018 GL-11 0 13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 GL 0 30
2018 GL-11 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 17 26 39 6 7 5 1 46 13 121
2018 GL-05 28 28 33 11 0 0 0 56 11 18
2018 GL-08 9 36 27 0 9 18 0 56 11 11
2018 GL-10 14 22 43 5 5 8 3 39 12 37
2018 GL-11 19 21 44 7 9 0 0 40 16 43
2017 GL 23 26 20 9 13 8 3 54 24 120
2017 GL-05 33 33 17 6 6 6 0 71 12 18
2017 GL-08 23 23 8 15 0 31 0 67 22 13
2017 GL-10 17 20 30 13 13 3 3 39 29 30
2017 GL-11 15 28 23 10 21 3 0 45 32 39
2014 GL 14 26 19 11 16 11 4 47 31 131
2014 GL-05 7 21 14 14 38 7 0 30 56 13
2014 GL-10 8 28 20 12 20 4 8 41 36 25
2014 GL-11 16 24 25 13 9 11 2 46 25 55

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 23 36 26 7 6 2 0 61 13 121
2018 GL-05 33 39 11 17 0 0 0 72 17 18
2018 GL-08 9 27 36 18 0 9 0 40 20 11
2018 GL-10 22 41 27 5 3 3 0 64 8 37
2018 GL-11 26 30 30 2 12 0 0 56 14 43
2017 GL 31 31 18 7 11 3 0 64 18 120
2017 GL-05 33 39 11 0 11 6 0 76 12 18
2017 GL-08 23 38 15 8 0 15 0 73 9 13
2017 GL-10 27 23 27 17 7 0 0 50 23 30
2017 GL-11 23 38 15 5 18 0 0 62 23 39
2014 GL 24 29 17 14 11 4 2 56 27 131
2014 GL-05 21 21 14 7 38 0 0 41 45 13
2014 GL-10 12 44 12 16 8 4 4 61 26 25
2014 GL-11 27 24 24 18 4 4 0 53 23 55
2011 GL 27 40 15 8 7 4 0 69 15 169
2011 GL-05 50 25 17 0 8 0 0 75 8 12
2011 GL-07 19 38 25 6 13 0 0 56 19 16
2011 GL-08 50 20 10 10 0 10 0 78 11 10
2011 GL-09 56 31 0 6 6 0 0 88 13 16
2011 GL-10 19 42 19 13 6 0 0 61 19 31
2011 GL-11 19 44 16 6 6 8 0 68 14 62
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 8 92 119
2018 GL-05 0 100 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 21 29 36 3 4 7 1 54 7 118
2018 GL-05 29 29 35 0 0 6 0 63 0 17
2018 GL-08 9 27 45 0 9 9 0 40 10 11
2018 GL-10 16 27 35 3 3 14 3 52 6 37
2018 GL-11 24 27 39 2 7 0 0 51 10 41
2017 GL 24 24 24 8 8 12 2 55 18 119
2017 GL-05 33 33 22 0 6 6 0 71 6 18
2017 GL-08 23 15 23 0 0 31 8 63 0 13
2017 GL-10 20 17 30 13 10 7 3 41 26 30
2017 GL-11 13 32 21 11 11 13 0 52 24 38
2014 GL 20 17 29 11 5 13 4 45 19 132
2014 GL-05 7 14 21 17 21 21 0 26 48 13
2014 GL-10 35 12 31 12 0 8 4 52 13 26
2014 GL-11 18 18 38 9 4 11 2 42 15 55

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 27 38 24 7 3 1 0 65 10 119
2018 GL-05 39 22 39 0 0 0 0 61 0 18
2018 GL-08 9 45 18 18 0 9 0 60 20 11
2018 GL-10 25 44 22 6 3 0 0 69 8 36
2018 GL-11 29 29 29 7 7 0 0 57 14 42
2017 GL 31 31 19 6 8 4 1 65 14 119
2017 GL-05 39 39 11 0 6 6 0 82 6 18
2017 GL-08 31 15 23 0 0 23 8 67 0 13
2017 GL-10 30 17 23 20 7 3 0 48 28 30
2017 GL-11 18 45 21 3 13 0 0 63 16 38
2014 GL 27 26 22 11 5 9 0 58 18 131
2014 GL-05 14 28 7 17 21 14 0 48 44 13
2014 GL-10 32 24 20 16 0 8 0 61 17 25
2014 GL-11 27 29 27 5 4 7 0 61 10 55
2011 GL 35 35 16 6 4 4 0 72 11 170
2011 GL-05 58 0 33 0 8 0 0 58 8 12
2011 GL-07 12 35 35 12 0 6 0 50 13 17
2011 GL-08 60 20 10 0 0 10 0 89 0 10
2011 GL-09 63 31 0 6 0 0 0 94 6 16
2011 GL-10 29 42 10 13 6 0 0 71 19 31
2011 GL-11 26 42 19 3 5 5 0 71 8 62
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 17 17 26 17 21 1 0 35 38 121
2018 GL-05 28 11 11 28 17 6 0 41 47 18
2018 GL-08 18 0 27 18 36 0 0 18 55 11
2018 GL-10 24 19 27 11 19 0 0 43 30 37
2018 GL-11 12 21 33 12 23 0 0 33 35 43
2017 GL 13 12 28 15 30 1 1 26 46 120
2017 GL-05 6 6 33 22 33 0 0 11 56 18
2017 GL-08 23 15 23 0 38 0 0 38 38 13
2017 GL-10 23 13 23 17 20 3 0 38 38 30
2017 GL-11 5 10 31 18 36 0 0 15 54 39

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 26 41 21 7 2 1 0 68 10 121
2018 GL-05 28 44 22 6 0 0 0 72 6 18
2018 GL-08 27 45 18 9 0 0 0 73 9 11
2018 GL-10 30 43 16 8 0 3 0 75 8 37
2018 GL-11 21 35 28 9 7 0 0 56 16 43
2017 GL 23 37 23 9 7 0 1 61 16 120
2017 GL-05 22 44 17 11 6 0 0 67 17 18
2017 GL-08 38 31 15 8 8 0 0 69 15 13
2017 GL-10 20 33 33 10 3 0 0 53 13 30
2017 GL-11 18 38 23 13 8 0 0 56 21 39

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 43 34 12 8 3 1 0 78 10 120
2018 GL-05 33 44 11 6 6 0 0 78 11 18
2018 GL-08 45 27 18 9 0 0 0 73 9 11
2018 GL-10 56 28 6 6 3 3 0 86 9 36
2018 GL-11 37 33 16 12 2 0 0 70 14 43
2017 GL 37 35 14 8 5 1 2 73 13 118
2017 GL-05 28 50 11 6 0 0 6 82 6 18
2017 GL-08 50 25 17 0 8 0 0 75 8 12
2017 GL-10 34 28 14 17 3 3 0 64 21 29
2017 GL-11 31 41 13 8 8 0 0 72 15 39

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 26 26 26 10 11 1 0 53 21 121
2018 GL-05 44 11 33 11 0 0 0 56 11 18
2018 GL-08 27 9 55 9 0 0 0 36 9 11
2018 GL-10 27 35 14 8 14 3 0 64 22 37
2018 GL-11 14 26 28 14 19 0 0 40 33 43
2017 GL 20 23 19 19 17 0 2 44 37 120
2017 GL-05 22 28 28 11 11 0 0 50 22 18
2017 GL-08 31 0 31 23 15 0 0 31 38 13
2017 GL-10 23 20 17 23 13 0 3 45 38 30
2017 GL-11 10 26 18 21 26 0 0 36 46 39

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 58 26 9 4 0 2 1 86 4 121
2018 GL-05 67 28 6 0 0 0 0 94 0 18
2018 GL-08 91 0 9 0 0 0 0 91 0 11
2018 GL-10 57 27 8 3 0 5 0 89 3 37
2018 GL-11 51 28 12 7 0 0 2 81 7 43
2017 GL 45 33 13 3 3 0 4 81 5 120
2017 GL-05 44 39 11 0 0 0 6 88 0 18
2017 GL-08 54 23 15 0 8 0 0 77 8 13
2017 GL-10 40 33 17 3 0 0 7 79 4 30
2017 GL-11 38 38 15 5 0 0 3 79 5 39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 34 32 19 9 4 2 0 67 13 121
2018 GL-05 33 44 22 0 0 0 0 78 0 18
2018 GL-08 55 27 9 9 0 0 0 82 9 11
2018 GL-10 41 22 16 16 0 5 0 66 17 37
2018 GL-11 28 33 21 7 12 0 0 60 19 43
2017 GL 31 35 23 6 4 0 1 67 10 118
2017 GL-05 11 56 28 6 0 0 0 67 6 18
2017 GL-08 17 67 8 0 8 0 0 83 8 12
2017 GL-10 53 17 17 10 3 0 0 70 13 30
2017 GL-11 21 39 32 8 0 0 0 61 8 38

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 30 39 18 8 3 1 1 70 11 120
2018 GL-05 33 33 22 6 6 0 0 67 11 18
2018 GL-08 18 27 55 0 0 0 0 45 0 11
2018 GL-10 39 31 17 8 0 3 3 74 9 36
2018 GL-11 23 49 9 12 7 0 0 72 19 43
2017 GL 32 31 18 12 4 0 2 65 16 118
2017 GL-05 22 44 28 6 0 0 0 67 6 18
2017 GL-08 33 42 17 0 8 0 0 75 8 12
2017 GL-10 48 17 24 3 3 0 3 68 7 29
2017 GL-11 21 38 10 26 5 0 0 59 31 39

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 32 37 16 11 3 0 1 70 14 121
2018 GL-05 28 39 22 6 6 0 0 67 11 18
2018 GL-08 27 36 18 9 9 0 0 64 18 11
2018 GL-10 38 32 11 14 3 0 3 72 17 37
2018 GL-11 23 42 19 14 2 0 0 65 16 43
2017 GL 22 38 21 13 4 0 2 61 18 119
2017 GL-05 11 56 28 6 0 0 0 67 6 18
2017 GL-08 17 42 33 0 8 0 0 58 8 12
2017 GL-10 30 37 13 13 3 0 3 69 17 30
2017 GL-11 13 33 21 28 5 0 0 46 33 39

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 40 33 12 12 2 0 1 74 13 121
2018 GL-05 28 50 6 17 0 0 0 78 17 18
2018 GL-08 27 64 0 9 0 0 0 91 9 11
2018 GL-10 57 16 16 8 0 0 3 75 8 37
2018 GL-11 30 37 12 16 5 0 0 67 21 43
2017 GL 33 32 15 12 7 0 2 66 19 119
2017 GL-05 17 50 28 6 0 0 0 67 6 18
2017 GL-08 42 42 8 0 8 0 0 83 8 12
2017 GL-10 40 27 17 10 3 0 3 69 14 30
2017 GL-11 21 36 13 18 13 0 0 56 31 39

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 43 32 15 6 3 1 1 76 8 120
2018 GL-05 44 44 11 0 0 0 0 89 0 18
2018 GL-08 45 18 27 0 0 9 0 70 0 11
2018 GL-10 54 30 8 5 0 0 3 86 6 37
2018 GL-11 33 28 21 12 7 0 0 60 19 43
2017 GL 40 26 19 6 7 0 3 68 13 119
2017 GL-05 39 44 17 0 0 0 0 83 0 18
2017 GL-08 58 17 8 8 8 0 0 75 17 12
2017 GL-10 40 20 23 7 3 0 7 64 11 30
2017 GL-11 38 21 18 8 15 0 0 59 23 39

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 44 38 12 5 2 0 0 82 7 120
2018 GL-05 44 50 6 0 0 0 0 94 0 18
2018 GL-08 64 9 18 9 0 0 0 73 9 11
2018 GL-10 46 27 14 11 3 0 0 73 14 37
2018 GL-11 38 48 10 2 2 0 0 86 5 42
2017 GL 47 28 21 1 2 1 1 76 3 120
2017 GL-05 56 22 17 0 6 0 0 78 6 18
2017 GL-08 69 15 15 0 0 0 0 85 0 13
2017 GL-10 57 17 23 0 0 3 0 76 0 30
2017 GL-11 28 44 26 3 0 0 0 72 3 39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 61 23 10 3 0 2 2 87 3 120
2018 GL-05 61 22 11 0 0 6 0 88 0 18
2018 GL-08 73 9 9 0 0 9 0 90 0 11
2018 GL-10 72 17 3 6 0 0 3 91 6 36
2018 GL-11 51 28 16 2 0 0 2 81 2 43

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 66 14 8 7 5 0 1 81 12 120
2018 GL-05 50 39 6 0 6 0 0 89 6 18
2018 GL-08 73 9 9 0 9 0 0 82 9 11
2018 GL-10 78 8 3 8 0 0 3 89 8 37
2018 GL-11 62 10 10 10 10 0 0 71 19 42
2017 GL 62 15 4 12 3 2 2 80 16 120
2017 GL-05 56 44 0 0 0 0 0 100 0 18
2017 GL-08 92 8 0 0 0 0 0 100 0 13
2017 GL-10 57 7 7 23 3 3 0 66 28 30
2017 GL-11 59 13 8 13 5 3 0 74 18 39

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 43 23 20 9 4 0 1 66 13 120
2018 GL-05 33 17 39 6 0 0 6 53 6 18
2018 GL-08 45 27 18 0 9 0 0 73 9 11
2018 GL-10 57 22 11 8 3 0 0 78 11 37
2018 GL-11 40 24 17 12 7 0 0 64 19 42
2017 GL 42 25 21 7 3 1 1 68 10 120
2017 GL-05 39 28 28 6 0 0 0 67 6 18
2017 GL-08 54 15 15 8 8 0 0 69 15 13
2017 GL-10 43 27 20 3 3 3 0 72 7 30
2017 GL-11 38 23 23 10 5 0 0 62 15 39

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 51 27 11 7 5 0 0 78 12 120
2018 GL-05 44 28 17 6 6 0 0 72 11 18
2018 GL-08 55 18 18 9 0 0 0 73 9 11
2018 GL-10 65 27 5 3 0 0 0 92 3 37
2018 GL-11 43 24 12 12 10 0 0 67 21 42
2017 GL 48 23 13 12 3 1 1 72 14 120
2017 GL-05 50 22 17 11 0 0 0 72 11 18
2017 GL-08 62 23 8 8 0 0 0 85 8 13
2017 GL-10 53 13 17 10 3 3 0 69 14 30
2017 GL-11 38 28 13 18 3 0 0 67 21 39

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 63 15 4 2 3 0 13 90 5 119
2018 GL-05 61 22 6 0 0 0 11 94 0 18
2018 GL-08 91 9 0 0 0 0 0 100 0 11
2018 GL-10 73 11 3 0 0 0 14 97 0 37
2018 GL-11 54 10 7 2 7 0 20 79 12 41
2017 GL 50 18 4 4 1 2 22 88 7 120
2017 GL-05 56 22 11 6 0 0 6 82 6 18
2017 GL-08 54 23 0 0 8 0 15 91 9 13
2017 GL-10 57 23 7 0 0 3 10 92 0 30
2017 GL-11 44 13 0 10 0 3 31 85 15 39

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 70 24 4 0 0 0 2 96 0 119
2018 GL-05 72 22 0 0 0 0 6 100 0 18
2018 GL-08 82 18 0 0 0 0 0 100 0 11
2018 GL-10 89 5 5 0 0 0 0 95 0 37
2018 GL-11 49 46 2 0 0 0 2 98 0 41
2017 GL 62 21 5 3 1 1 8 91 4 120
2017 GL-05 89 11 0 0 0 0 0 100 0 18
2017 GL-08 85 15 0 0 0 0 0 100 0 13
2017 GL-10 53 27 7 7 0 3 3 86 7 30
2017 GL-11 46 33 8 0 0 0 13 91 0 39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 66 14 11 3 4 0 2 81 8 120
2018 GL-05 39 17 17 11 17 0 0 56 28 18
2018 GL-08 100 0 0 0 0 0 0 100 0 11
2018 GL-10 81 5 11 0 0 0 3 89 0 37
2018 GL-11 60 19 12 5 2 0 2 80 7 42
2017 GL 63 16 8 2 5 2 4 84 7 120
2017 GL-05 67 17 0 0 11 6 0 88 12 18
2017 GL-08 85 0 0 0 8 0 8 92 8 13
2017 GL-10 67 20 7 0 3 3 0 90 3 30
2017 GL-11 62 13 15 3 3 0 5 78 5 39

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 52 29 13 4 1 0 2 82 5 119
2018 GL-05 39 39 11 6 0 0 6 82 6 18
2018 GL-08 82 18 0 0 0 0 0 100 0 11
2018 GL-10 50 25 22 3 0 0 0 75 3 36
2018 GL-11 52 26 12 7 2 0 0 79 10 42
2017 GL 47 35 12 3 1 1 3 84 3 120
2017 GL-05 39 44 17 0 0 0 0 83 0 18
2017 GL-08 62 31 8 0 0 0 0 92 0 13
2017 GL-10 53 27 10 3 3 3 0 83 7 30
2017 GL-11 49 33 15 0 0 0 3 84 0 39

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 19 43 26 12 1 0 0 62 13 120
2018 GL-05 17 67 17 0 0 0 0 83 0 18
2018 GL-08 27 27 36 9 0 0 0 55 9 11
2018 GL-10 30 35 30 5 0 0 0 65 5 37
2018 GL-11 10 43 21 24 2 0 0 52 26 42
2017 GL 14 34 33 10 7 0 2 49 17 120
2017 GL-05 6 44 44 6 0 0 0 50 6 18
2017 GL-08 15 46 31 0 8 0 0 62 8 13
2017 GL-10 20 27 37 7 7 0 3 48 14 30
2017 GL-11 13 26 31 23 8 0 0 38 31 39

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 5 13 38 24 20 1 0 45 18 120
2018 GL-05 0 0 44 33 22 0 0 56 0 18
2018 GL-08 0 10 30 40 20 0 0 60 10 10
2018 GL-10 0 14 38 22 27 0 0 49 14 37
2018 GL-11 9 16 42 19 14 0 0 33 26 43
2017 GL 7 13 35 28 16 0 2 45 20 119
2017 GL-05 0 6 44 39 11 0 0 50 6 18
2017 GL-08 8 0 38 15 38 0 0 54 8 13
2017 GL-10 0 20 33 27 17 0 3 45 21 30
2017 GL-11 15 15 41 15 13 0 0 28 31 39

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 21 38 26 7 4 2 0 61 12 121
2018 GL-05 17 39 33 6 6 0 0 56 11 18
2018 GL-08 18 45 9 18 0 9 0 70 20 11
2018 GL-10 24 32 32 3 3 5 0 60 6 37
2018 GL-11 21 40 23 12 5 0 0 60 16 43
2017 GL 17 25 30 13 10 5 1 44 24 120
2017 GL-05 0 28 39 17 11 6 0 29 29 18
2017 GL-08 15 31 23 8 8 15 0 55 18 13
2017 GL-10 13 23 30 17 10 7 0 39 29 30
2017 GL-11 15 31 26 13 13 3 0 47 26 39

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 19 40 24 11 7 0 0 59 17 121
2018 GL-05 22 50 22 6 0 0 0 72 6 18
2018 GL-08 18 36 18 9 18 0 0 55 27 11
2018 GL-10 22 35 30 14 0 0 0 57 14 37
2018 GL-11 16 37 21 14 12 0 0 53 26 43
2017 GL 24 34 17 15 8 2 1 59 23 119
2017 GL-05 11 33 33 11 6 6 0 47 18 18
2017 GL-08 31 23 31 8 8 0 0 54 15 13
2017 GL-10 27 30 17 17 7 3 0 59 24 30
2017 GL-11 13 47 11 18 11 0 0 61 29 38
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 18 21 21 23 15 1 2 19 81 121
2018 GL-05 11 17 28 17 17 0 11 13 88 18
2018 GL-08 18 9 27 18 27 0 0 18 82 11
2018 GL-10 32 16 16 22 14 0 0 32 68 37
2018 GL-11 12 28 21 26 12 2 0 12 88 43
2017 GL 11 25 19 25 16 3 1 11 89 119
2017 GL-05 6 17 22 28 28 0 0 6 94 18
2017 GL-08 15 15 23 15 23 8 0 17 83 13
2017 GL-10 30 10 17 30 7 3 3 32 68 30
2017 GL-11 0 41 13 28 15 3 0 0 100 39

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 GL 26 96
2018 GL-05 29 14
2018 GL-10 24 25
2018 GL-11 22 37
2017 GL 21 102
2017 GL-05 24 17
2017 GL-08 40 10
2017 GL-10 16 19
2017 GL-11 16 38

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GL 35 96
2018 GL-05 29 14
2018 GL-10 28 25
2018 GL-11 27 37
2017 GL 24 102
2017 GL-05 18 17
2017 GL-08 60 10
2017 GL-10 21 19
2017 GL-11 11 38

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 GL 16 96
2018 GL-05 7 14
2018 GL-10 20 25
2018 GL-11 11 37
2017 GL 16 102
2017 GL-05 12 17
2017 GL-08 20 10
2017 GL-10 21 19
2017 GL-11 11 38

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 GL 65 96
2018 GL-05 71 14
2018 GL-10 60 25
2018 GL-11 76 37
2017 GL 66 102
2017 GL-05 71 17
2017 GL-08 90 10
2017 GL-10 47 19
2017 GL-11 76 38

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 GL 4 96
2018 GL-05 7 14
2018 GL-10 4 25
2018 GL-11 5 37
2017 GL 3 102
2017 GL-05 6 17
2017 GL-08 0 10
2017 GL-10 5 19
2017 GL-11 0 38

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 GL 34 96
2018 GL-05 14 14
2018 GL-10 32 25
2018 GL-11 35 37

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 GL 33 96
2018 GL-05 21 14
2018 GL-10 36 25
2018 GL-11 35 37
2017 GL 36 102
2017 GL-05 35 17
2017 GL-08 50 10
2017 GL-10 47 19
2017 GL-11 29 38

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 GL 5 25 16 15 5 32 91
2018 GL-05 0 46 8 23 0 23 13
2018 GL-10 13 22 22 9 0 35 23
2018 GL-11 5 22 16 16 11 30 37
2017 GL 3 35 10 9 5 37 97
2017 GL-05 6 29 18 12 6 29 17
2017 GL-08 0 20 20 10 0 50 10
2017 GL-10 11 32 0 16 11 32 19
2017 GL-11 0 40 11 6 6 37 35

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GL 33 67 96
2018 GL-05 43 57 14
2018 GL-10 44 56 25
2018 GL-11 27 73 37

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 10 22 20 15 26 3 4 35 44 96
2018 GL-05 29 14 7 21 29 0 0 43 50 14
2018 GL-10 4 20 28 12 28 8 0 26 43 25
2018 GL-11 11 27 22 14 22 3 3 40 37 37
2017 GL 10 23 18 20 20 2 8 36 44 102
2017 GL-05 0 35 12 35 12 0 6 38 50 17
2017 GL-08 20 10 20 20 30 0 0 30 50 10
2017 GL-10 11 32 11 11 37 0 0 42 47 19
2017 GL-11 5 18 21 21 18 5 11 28 47 38

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 4 20 19 18 34 3 2 26 54 95
2018 GL-05 8 23 31 8 31 0 0 31 38 13
2018 GL-10 4 20 16 8 48 4 0 25 58 25
2018 GL-11 5 22 22 24 24 3 0 28 50 37
2017 GL 4 13 16 23 38 1 6 18 65 102
2017 GL-05 0 18 12 35 29 0 6 19 69 17
2017 GL-08 0 20 10 10 60 0 0 20 70 10
2017 GL-10 0 5 21 37 37 0 0 5 74 19
2017 GL-11 0 18 18 13 39 3 8 21 59 38

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 GL 38 17 16 14 4 2 9 61 21 119
2018 GL-05 33 28 6 11 0 11 11 79 14 18
2018 GL-08 36 18 18 9 9 0 9 60 20 11
2018 GL-10 44 11 17 17 6 0 6 59 24 36
2018 GL-11 37 16 21 12 5 0 9 59 18 43
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