2018 Public Service Employee Survey Results for Department of National Defence by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 42 11 12 6 0 1 70 19 3412
2018 Has not served in the Canadian military 25 41 12 14 7 0 1 67 21 7005
2017 Has served in the Canadian military 26 39 12 14 8 0 0 65 22 3985
2017 Has not served in the Canadian military 25 38 12 15 9 0 0 63 24 8585

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 50 36 8 4 2 0 0 86 6 3397
2018 Has not served in the Canadian military 40 39 12 6 3 0 0 79 9 6977
2017 Has served in the Canadian military 49 36 8 3 2 0 0 86 6 3977
2017 Has not served in the Canadian military 43 38 10 6 3 0 0 81 9 8577

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 57 31 5 4 3 0 0 88 7 3379
2018 Has not served in the Canadian military 47 36 8 6 3 0 0 84 8 6940
2017 Has served in the Canadian military 56 32 5 3 2 0 0 89 6 3978
2017 Has not served in the Canadian military 50 35 7 5 3 0 0 86 8 8574

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 44 35 11 6 4 0 0 80 9 3404
2018 Has not served in the Canadian military 40 34 13 7 5 0 0 74 13 6991
2017 Has served in the Canadian military 44 33 11 7 4 0 1 78 10 3977
2017 Has not served in the Canadian military 40 35 11 8 5 0 0 76 13 8575

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 38 11 7 4 0 0 78 11 3390
2018 Has not served in the Canadian military 32 42 12 8 6 0 0 74 14 6963
2017 Has served in the Canadian military 37 43 10 6 4 0 0 80 10 3984
2017 Has not served in the Canadian military 32 43 11 8 5 0 0 76 13 8581

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 32 21 12 10 0 0 57 22 3405
2018 Has not served in the Canadian military 22 32 19 13 14 0 0 55 27 6988
2017 Has served in the Canadian military 23 35 19 13 9 0 0 58 23 3981
2017 Has not served in the Canadian military 23 33 17 14 12 0 0 57 26 8582

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 30 38 15 11 6 0 0 68 17 3409
2018 Has not served in the Canadian military 26 39 16 12 7 0 0 65 19 6992
2017 Has served in the Canadian military 28 42 13 11 6 0 0 70 17 3983
2017 Has not served in the Canadian military 28 40 14 12 6 0 0 68 18 8576

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 48 38 9 3 2 0 0 86 5 3426
2018 Has not served in the Canadian military 40 42 10 5 3 0 0 83 7 7028
2017 Has served in the Canadian military 43 40 9 4 3 0 0 83 7 3984
2017 Has not served in the Canadian military 39 40 11 6 4 0 0 79 10 8575

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 38 14 10 6 0 0 69 16 3415
2018 Has not served in the Canadian military 26 37 15 12 10 0 0 63 22 7006
2017 Has served in the Canadian military 30 37 15 10 8 0 0 68 17 3975
2017 Has not served in the Canadian military 27 36 15 12 10 0 0 63 22 8563

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 61 29 7 2 2 0 0 89 4 3396
2018 Has not served in the Canadian military 51 34 10 3 2 0 0 86 5 6976
2017 Has served in the Canadian military 60 30 7 2 1 0 0 90 3 3975
2017 Has not served in the Canadian military 56 32 8 3 1 0 0 88 4 8541

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 33 38 13 9 7 0 0 71 16 3411
2018 Has not served in the Canadian military 25 39 15 12 9 0 0 64 21 7006
2017 Has served in the Canadian military 34 39 11 9 6 0 0 73 15 3969
2017 Has not served in the Canadian military 29 40 12 11 8 0 0 69 19 8531

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 35 33 16 8 6 0 0 69 15 3408
2018 Has not served in the Canadian military 30 34 17 10 9 0 0 64 19 6990
2017 Has served in the Canadian military 36 35 15 9 6 0 0 71 15 3975
2017 Has not served in the Canadian military 32 35 14 10 7 0 0 68 18 8533

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 33 36 15 10 6 0 0 69 16 3413
2018 Has not served in the Canadian military 27 35 17 12 9 0 0 62 21 6996
2017 Has served in the Canadian military 33 37 15 9 6 0 0 70 15 3977
2017 Has not served in the Canadian military 30 37 15 11 7 0 0 67 19 8531

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 48 35 9 5 3 0 0 83 8 3421
2018 Has not served in the Canadian military 40 38 12 6 3 0 0 79 9 7010
2017 Has served in the Canadian military 48 35 10 4 3 0 0 83 7 3971
2017 Has not served in the Canadian military 42 38 11 5 3 0 0 81 8 8520

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 32 16 7 5 0 1 71 12 3440
2018 Has not served in the Canadian military 39 31 17 8 5 0 1 71 13 7061
2017 Has served in the Canadian military 37 34 14 8 5 0 1 72 13 3982
2017 Has not served in the Canadian military 39 34 15 7 3 0 1 74 10 8591

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 9 25 35 20 9 0 1 30 34 3437
2018 Has not served in the Canadian military 12 27 34 17 8 1 1 26 40 7049
2017 Has served in the Canadian military 10 25 34 20 9 0 2 30 36 3967
2017 Has not served in the Canadian military 12 26 34 16 8 1 3 25 39 8533

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 21 27 24 16 1 1 40 32 3418
2018 Has not served in the Canadian military 14 21 28 21 13 2 1 34 37 7027
2017 Has served in the Canadian military 10 22 29 21 14 1 3 37 33 3953
2017 Has not served in the Canadian military 13 21 29 20 13 2 3 34 36 8493

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 25 25 15 10 1 2 26 48 3428
2018 Has not served in the Canadian military 23 27 28 13 7 1 2 20 51 7026
2017 Has served in the Canadian military 22 26 26 14 9 1 4 23 50 3966
2017 Has not served in the Canadian military 22 27 26 12 7 1 3 20 52 8517

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 5 14 30 32 16 1 2 49 20 3413
2018 Has not served in the Canadian military 7 15 32 30 14 1 2 45 22 7010
2017 Has served in the Canadian military 6 14 31 30 16 1 4 47 20 3938
2017 Has not served in the Canadian military 6 14 31 28 16 1 4 46 21 8460

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 25 27 17 11 1 1 29 44 3431
2018 Has not served in the Canadian military 19 25 26 16 11 1 2 28 45 7036
2017 Has served in the Canadian military 17 24 27 18 11 1 3 29 43 3969
2017 Has not served in the Canadian military 18 23 27 16 11 1 3 28 43 8524

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 13 21 27 21 14 1 2 36 36 3424
2018 Has not served in the Canadian military 13 19 25 23 15 2 2 40 34 7012
2017 Has served in the Canadian military 12 21 25 21 13 1 5 37 36 3963
2017 Has not served in the Canadian military 12 18 25 21 16 2 5 40 33 8509

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 24 29 15 9 2 2 25 44 3436
2018 Has not served in the Canadian military 20 25 30 14 8 2 2 23 46 7030
2017 Has served in the Canadian military 19 24 28 15 10 2 4 26 45 3958
2017 Has not served in the Canadian military 19 23 30 13 8 2 4 22 46 8525
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 35 22 9 8 2 1 59 18 3417
2018 Has not served in the Canadian military 17 32 21 13 12 4 2 52 26 7048
2017 Has served in the Canadian military 24 33 18 10 9 2 2 60 21 3983
2017 Has not served in the Canadian military 22 32 17 12 12 3 2 57 25 8586

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 35 34 11 12 7 0 0 70 19 3406
2018 Has not served in the Canadian military 32 31 12 13 11 1 0 63 24 7033
2017 Has served in the Canadian military 36 33 12 10 8 1 0 70 18 3982
2017 Has not served in the Canadian military 34 32 11 12 10 0 0 66 22 8587

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 22 24 18 16 9 2 36 38 3409
2018 Has not served in the Canadian military 10 19 20 19 19 10 2 33 44 7025
2017 Has served in the Canadian military 9 21 22 19 18 9 2 34 41 3986
2017 Has not served in the Canadian military 10 20 18 21 19 10 2 33 46 8584

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 41 12 6 4 0 0 79 10 3408
2018 Has not served in the Canadian military 36 38 11 9 5 0 0 74 15 7016
2017 Has served in the Canadian military 35 41 12 8 4 0 0 76 12 3981
2017 Has not served in the Canadian military 32 41 11 10 6 0 0 73 16 8565

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 34 41 14 5 4 1 0 76 9 3407
2018 Has not served in the Canadian military 31 40 16 7 5 1 0 72 12 7037
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 36 17 10 5 0 0 68 15 3400
2018 Has not served in the Canadian military 32 35 15 9 8 0 1 67 17 7028
2017 Has served in the Canadian military 31 37 16 9 7 0 0 69 15 3984
2017 Has not served in the Canadian military 33 36 14 9 7 0 1 70 16 8595

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 40 32 16 7 5 1 0 72 12 3400
2018 Has not served in the Canadian military 39 30 14 8 7 1 0 71 15 7016
2017 Has served in the Canadian military 38 33 15 7 5 1 1 73 12 3984
2017 Has not served in the Canadian military 39 31 14 8 6 2 1 72 14 8593

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 36 34 15 9 5 0 0 71 15 3394
2018 Has not served in the Canadian military 37 32 12 10 8 0 0 70 18 7000
2017 Has served in the Canadian military 36 35 13 10 6 1 0 72 16 3982
2017 Has not served in the Canadian military 38 33 12 9 7 1 0 72 16 8592

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 45 30 14 5 5 1 0 76 10 3392
2018 Has not served in the Canadian military 47 28 12 5 6 1 0 76 12 7010
2017 Has served in the Canadian military 46 29 14 5 5 2 1 76 10 3984
2017 Has not served in the Canadian military 47 27 13 5 6 1 0 76 11 8572

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 42 30 14 7 7 0 0 72 14 3395
2018 Has not served in the Canadian military 42 28 13 8 8 0 0 70 17 7017
2017 Has served in the Canadian military 45 30 12 7 6 0 0 75 13 3969
2017 Has not served in the Canadian military 44 28 12 7 7 0 0 73 14 8549
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 35 17 12 7 3 4 61 20 1019
2018 Has not served in the Canadian military 18 34 19 13 8 3 5 57 22 1670
2017 Has served in the Canadian military 24 38 16 12 6 1 4 64 19 1199
2017 Has not served in the Canadian military 21 37 16 12 7 3 5 63 20 2076

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 34 19 10 7 3 0 63 17 3435
2018 Has not served in the Canadian military 27 30 17 11 10 4 0 60 23 7066
2017 Has served in the Canadian military 27 34 17 10 7 4 0 63 18 3985
2017 Has not served in the Canadian military 26 32 17 11 10 4 1 61 22 8602

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 33 19 12 10 1 0 58 22 3424
2018 Has not served in the Canadian military 23 29 18 14 14 2 0 53 28 7041
2017 Has served in the Canadian military 22 33 18 14 10 1 0 56 25 3988
2017 Has not served in the Canadian military 22 30 17 15 13 2 0 54 28 8597

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 15 31 24 16 11 2 0 47 28 3425
2018 Has not served in the Canadian military 16 27 21 17 15 4 0 45 34 7037
2017 Has served in the Canadian military 14 32 21 18 12 3 0 48 30 3983
2017 Has not served in the Canadian military 15 28 20 18 15 4 0 45 34 8597

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 14 31 21 19 14 1 0 46 33 3428
2018 Has not served in the Canadian military 14 27 18 20 18 2 0 43 39 7047
2017 Has served in the Canadian military 14 32 18 20 14 2 0 47 35 3977
2017 Has not served in the Canadian military 14 29 18 19 17 3 0 45 37 8580
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 40 21 12 5 0 0 62 17 3426
2018 Has not served in the Canadian military 22 38 19 13 7 1 0 60 20 7039
2017 Has served in the Canadian military 22 40 20 11 6 1 0 62 18 3980
2017 Has not served in the Canadian military 22 39 18 12 7 1 0 62 20 8583

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 40 14 8 5 1 1 73 13 3424
2018 Has not served in the Canadian military 27 37 16 11 7 1 1 65 18 7035
2017 Has served in the Canadian military 36 39 12 7 4 1 1 77 11 3976
2017 Has not served in the Canadian military 31 38 13 9 6 2 1 71 15 8569

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 38 18 7 4 0 0 71 11 3416
2018 Has not served in the Canadian military 28 35 19 9 7 1 0 64 16 7031

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 33 20 10 8 4 1 61 19 3419
2018 Has not served in the Canadian military 19 27 20 15 14 5 1 49 30 7038
2017 Has served in the Canadian military 27 31 16 11 9 5 1 62 21 3970
2017 Has not served in the Canadian military 20 28 17 13 14 6 1 52 30 8560

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 33 21 13 10 1 1 55 23 3423
2018 Has not served in the Canadian military 21 30 19 14 14 2 0 52 29 7029
2017 Has served in the Canadian military 23 33 18 13 10 2 1 58 24 3986
2017 Has not served in the Canadian military 22 32 16 15 13 2 0 56 28 8593

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 14 23 20 15 21 1 6 40 38 3423
2018 Has not served in the Canadian military 16 24 16 15 24 2 2 42 41 7043
2017 Has served in the Canadian military 14 24 17 15 21 2 8 42 39 3986
2017 Has not served in the Canadian military 16 24 15 17 22 2 4 43 42 8593

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 40 21 9 6 2 0 64 15 3421
2018 Has not served in the Canadian military 17 36 24 11 9 3 0 55 21 7039
2017 Has served in the Canadian military 23 39 20 9 6 2 0 64 16 3989
2017 Has not served in the Canadian military 19 37 21 12 8 3 0 58 21 8597

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 36 17 3 2 2 0 77 6 3427
2018 Has not served in the Canadian military 36 36 17 4 4 3 0 74 8 7024
2017 Has served in the Canadian military 37 36 18 4 3 3 1 75 7 3977
2017 Has not served in the Canadian military 33 35 18 5 4 4 1 72 9 8591

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 38 39 15 4 3 1 0 78 7 3427
2018 Has not served in the Canadian military 34 39 15 6 4 1 0 74 11 7023
2017 Has served in the Canadian military 36 40 15 5 2 2 1 78 7 3970
2017 Has not served in the Canadian military 33 41 15 6 4 2 0 75 10 8577

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 45 38 10 4 3 0 0 84 7 3423
2018 Has not served in the Canadian military 42 37 11 6 5 0 0 79 10 7024
2017 Has served in the Canadian military 44 39 9 5 3 0 0 83 8 3985
2017 Has not served in the Canadian military 41 39 10 6 4 0 0 80 10 8579

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 34 16 7 5 0 0 71 12 3427
2018 Has not served in the Canadian military 33 31 19 9 8 1 0 65 16 7027
2017 Has served in the Canadian military 36 34 16 8 5 0 0 70 14 3979
2017 Has not served in the Canadian military 33 33 17 9 7 1 0 66 17 8572

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 36 36 16 7 5 0 0 72 13 3409
2018 Has not served in the Canadian military 32 33 18 10 7 0 0 65 17 7001
2017 Has served in the Canadian military 33 37 15 9 5 0 0 71 14 3982
2017 Has not served in the Canadian military 31 35 16 10 7 0 0 67 17 8571

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 26 17 9 8 2 0 65 17 3432
2018 Has not served in the Canadian military 32 25 20 11 9 3 0 58 21 7029
2017 Has served in the Canadian military 36 27 16 10 8 3 1 65 18 3987
2017 Has not served in the Canadian military 31 26 18 11 9 3 1 60 21 8566
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Has served in the Canadian military 21 49 30 3442
2018 Has not served in the Canadian military 25 41 34 7064
2017 Has served in the Canadian military 21 51 27 3989
2017 Has not served in the Canadian military 25 44 32 8598

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Has served in the Canadian military 45 21 19 5 2 7 755
2018 Has not served in the Canadian military 22 30 27 5 9 7 1871
2017 Has served in the Canadian military 42 23 19 7 3 7 877
2017 Has not served in the Canadian military 26 27 28 5 7 7 2210
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 11 89 3437
2018 Has not served in the Canadian military 18 82 7051

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 45 359
2018 Has not served in the Canadian military 51 1211

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 62 359
2018 Has not served in the Canadian military 62 1211

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 359
2018 Has not served in the Canadian military 7 1211

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 359
2018 Has not served in the Canadian military 0 1211

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 359
2018 Has not served in the Canadian military 8 1211

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 3 359
2018 Has not served in the Canadian military 3 1211

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 5 359
2018 Has not served in the Canadian military 5 1211

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 40 359
2018 Has not served in the Canadian military 42 1210

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 45 359
2018 Has not served in the Canadian military 42 1210

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 44 359
2018 Has not served in the Canadian military 43 1210

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 44 359
2018 Has not served in the Canadian military 40 1210

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 35 359
2018 Has not served in the Canadian military 37 1210

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 53 359
2018 Has not served in the Canadian military 55 1210

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 45 359
2018 Has not served in the Canadian military 37 1210

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 2 359
2018 Has not served in the Canadian military 3 1210

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 359
2018 Has not served in the Canadian military 11 1210

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 359
2018 Has not served in the Canadian military 16 1210

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 49 359
2018 Has not served in the Canadian military 49 1210

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 28 359
2018 Has not served in the Canadian military 32 1210

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 359
2018 Has not served in the Canadian military 15 1210

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 51 359
2018 Has not served in the Canadian military 48 1213

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 27 359
2018 Has not served in the Canadian military 26 1213

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 359
2018 Has not served in the Canadian military 8 1213

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 25 359
2018 Has not served in the Canadian military 24 1213

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 12 359
2018 Has not served in the Canadian military 11 1213

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 359
2018 Has not served in the Canadian military 11 1213

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 17 359
2018 Has not served in the Canadian military 14 1213

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 359
2018 Has not served in the Canadian military 13 1213

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 22 359
2018 Has not served in the Canadian military 26 1213

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 16 312
2018 Has not served in the Canadian military 12 1091

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 312
2018 Has not served in the Canadian military 17 1091

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 312
2018 Has not served in the Canadian military 10 1091

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 312
2018 Has not served in the Canadian military 8 1091

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 312
2018 Has not served in the Canadian military 13 1091

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 16 312
2018 Has not served in the Canadian military 11 1091

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 312
2018 Has not served in the Canadian military 9 1091

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 312
2018 Has not served in the Canadian military 13 1091

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 312
2018 Has not served in the Canadian military 12 1091

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 28 312
2018 Has not served in the Canadian military 29 1091

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 312
2018 Has not served in the Canadian military 9 1091

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 37 312
2018 Has not served in the Canadian military 46 1091

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 3 312
2018 Has not served in the Canadian military 2 1091

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 55 312
2018 Has not served in the Canadian military 57 1091

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 312
2018 Has not served in the Canadian military 5 1091

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 312
2018 Has not served in the Canadian military 13 1091

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 29 21 7 7 10 2 60 16 3421
2018 Has not served in the Canadian military 18 22 22 9 10 16 3 49 24 7038
2017 Has served in the Canadian military 24 29 19 8 7 10 3 61 17 3987
2017 Has not served in the Canadian military 18 24 21 9 9 15 4 53 22 8595

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 33 16 5 4 2 0 74 10 3426
2018 Has not served in the Canadian military 30 32 18 7 7 4 0 66 15 7031
2017 Has served in the Canadian military 39 33 15 6 5 2 0 74 11 3981
2017 Has not served in the Canadian military 32 35 16 7 6 4 1 69 14 8576
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 5 95 3428
2018 Has not served in the Canadian military 8 92 7046

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 30 161
2018 Has not served in the Canadian military 41 563

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 73 161
2018 Has not served in the Canadian military 76 563

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 161
2018 Has not served in the Canadian military 5 563

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 161
2018 Has not served in the Canadian military 9 563

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 161
2018 Has not served in the Canadian military 3 563

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 161
2018 Has not served in the Canadian military 8 563

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 159
2018 Has not served in the Canadian military 21 566

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 158
2018 Has not served in the Canadian military 17 566

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 158
2018 Has not served in the Canadian military 11 566

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 158
2018 Has not served in the Canadian military 27 566

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 26 158
2018 Has not served in the Canadian military 28 566

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 3 158
2018 Has not served in the Canadian military 2 566

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 158
2018 Has not served in the Canadian military 7 566

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 12 158
2018 Has not served in the Canadian military 13 566

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 28 158
2018 Has not served in the Canadian military 17 566

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 32 158
2018 Has not served in the Canadian military 23 566

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 33 159
2018 Has not served in the Canadian military 27 565

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 18 159
2018 Has not served in the Canadian military 14 565

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 159
2018 Has not served in the Canadian military 4 565

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 19 159
2018 Has not served in the Canadian military 18 565

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 159
2018 Has not served in the Canadian military 6 565

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 159
2018 Has not served in the Canadian military 8 565

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 159
2018 Has not served in the Canadian military 8 565

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 159
2018 Has not served in the Canadian military 8 565

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 44 160
2018 Has not served in the Canadian military 48 565

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 138
2018 Has not served in the Canadian military 5 520

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 138
2018 Has not served in the Canadian military 14 520

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 5 138
2018 Has not served in the Canadian military 2 520

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 138
2018 Has not served in the Canadian military 3 520

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 138
2018 Has not served in the Canadian military 7 520

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 138
2018 Has not served in the Canadian military 14 520

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 138
2018 Has not served in the Canadian military 13 520

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 21 138
2018 Has not served in the Canadian military 28 520

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 138
2018 Has not served in the Canadian military 9 520

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 37 139
2018 Has not served in the Canadian military 42 520

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 138
2018 Has not served in the Canadian military 3 520

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 67 138
2018 Has not served in the Canadian military 66 520

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 138
2018 Has not served in the Canadian military 4 520

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 138
2018 Has not served in the Canadian military 11 520

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 28 26 3 3 13 2 62 7 3426
2018 Has not served in the Canadian military 19 21 26 5 5 21 4 53 13 7040
2017 Has served in the Canadian military 25 27 23 3 3 16 4 65 7 3984
2017 Has not served in the Canadian military 20 24 22 4 4 21 5 59 11 8582

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 33 18 3 3 3 0 75 6 3419
2018 Has not served in the Canadian military 32 31 21 5 4 7 1 67 10 7035
2017 Has served in the Canadian military 39 33 16 4 2 5 1 77 6 3981
2017 Has not served in the Canadian military 32 34 17 4 4 7 1 73 9 8576
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 22 23 13 19 0 0 45 32 3441
2018 Has not served in the Canadian military 18 23 21 16 21 0 1 41 38 7070
2017 Has served in the Canadian military 24 22 19 15 19 0 1 46 34 3977
2017 Has not served in the Canadian military 19 22 20 15 22 0 1 42 37 8570

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 30 25 12 8 0 1 54 21 3442
2018 Has not served in the Canadian military 21 28 28 14 9 0 1 49 23 7063
2017 Has served in the Canadian military 26 29 23 13 9 0 1 55 22 3983
2017 Has not served in the Canadian military 23 29 25 14 8 0 1 52 22 8567

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 32 21 9 5 0 1 64 14 3422
2018 Has not served in the Canadian military 28 32 22 11 5 0 1 61 17 7021
2017 Has served in the Canadian military 32 31 20 9 5 1 2 64 15 3966
2017 Has not served in the Canadian military 31 30 20 10 5 0 2 63 16 8541

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 24 22 17 16 0 1 44 33 3424
2018 Has not served in the Canadian military 20 22 23 17 17 0 1 43 34 7043
2017 Has served in the Canadian military 19 24 21 16 17 1 2 45 33 3974
2017 Has not served in the Canadian military 20 23 21 18 16 1 2 44 34 8567

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 52 23 11 4 3 1 7 81 8 3427
2018 Has not served in the Canadian military 52 21 12 5 3 0 7 79 8 7044
2017 Has served in the Canadian military 48 23 11 5 3 1 9 79 8 3969
2017 Has not served in the Canadian military 49 23 11 4 2 1 10 80 8 8539

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 43 27 15 8 5 0 1 71 13 3433
2018 Has not served in the Canadian military 34 28 20 9 7 0 1 63 16 7060
2017 Has served in the Canadian military 43 30 16 6 3 0 1 74 10 3969
2017 Has not served in the Canadian military 34 31 19 9 5 0 1 66 14 8526

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 29 35 21 8 5 0 1 65 14 3423
2018 Has not served in the Canadian military 25 32 24 11 7 1 1 58 18 7033
2017 Has served in the Canadian military 33 32 19 10 4 1 1 66 14 3966
2017 Has not served in the Canadian military 28 32 22 11 6 1 1 61 17 8529

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 34 22 11 6 0 1 60 18 3423
2018 Has not served in the Canadian military 22 30 25 14 8 0 1 53 22 7025
2017 Has served in the Canadian military 26 33 21 13 6 0 1 59 19 3963
2017 Has not served in the Canadian military 23 31 24 13 8 0 1 55 21 8532

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 31 20 9 6 0 1 64 16 3419
2018 Has not served in the Canadian military 27 30 22 12 8 0 1 57 21 7015
2017 Has served in the Canadian military 33 31 18 10 6 0 1 65 16 3968
2017 Has not served in the Canadian military 29 30 20 12 7 0 1 60 20 8533

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 33 17 9 4 0 1 70 13 3417
2018 Has not served in the Canadian military 31 32 20 11 5 0 1 63 16 7005
2017 Has served in the Canadian military 37 31 17 8 4 1 2 70 13 3950
2017 Has not served in the Canadian military 33 31 19 9 5 1 2 66 14 8496

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 54 26 13 4 2 0 2 81 6 3405
2018 Has not served in the Canadian military 50 26 14 5 3 0 2 77 9 6991
2017 Has served in the Canadian military 56 26 11 4 2 0 1 83 6 3981
2017 Has not served in the Canadian military 51 27 13 5 3 0 1 79 8 8572

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 68 17 7 2 2 1 4 89 4 3416
2018 Has not served in the Canadian military 65 18 8 2 2 1 4 87 5 7000

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 75 12 6 2 3 0 2 89 6 3411
2018 Has not served in the Canadian military 65 15 8 5 5 1 2 82 10 7007
2017 Has served in the Canadian military 75 13 5 3 2 1 2 90 5 3979
2017 Has not served in the Canadian military 68 16 6 4 3 1 2 86 8 8573

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 56 27 10 4 2 0 1 84 6 3431
2018 Has not served in the Canadian military 48 29 12 5 3 0 1 78 9 7036
2017 Has served in the Canadian military 56 28 9 4 2 0 1 85 6 3974
2017 Has not served in the Canadian military 49 30 11 5 3 0 1 81 8 8568

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 55 23 10 5 4 0 1 79 10 3417
2018 Has not served in the Canadian military 49 23 13 7 7 0 1 72 15 7022
2017 Has served in the Canadian military 58 22 8 6 4 0 1 82 9 3975
2017 Has not served in the Canadian military 54 23 10 6 5 0 1 78 12 8576

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 55 13 5 2 1 0 24 90 4 3394
2018 Has not served in the Canadian military 51 13 6 2 1 0 26 87 5 6991
2017 Has served in the Canadian military 56 15 5 2 1 0 21 90 4 3979
2017 Has not served in the Canadian military 54 14 5 2 1 0 23 88 5 8562

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 64 21 7 2 1 0 4 89 4 3401
2018 Has not served in the Canadian military 62 21 7 2 1 0 6 88 4 6998
2017 Has served in the Canadian military 65 19 7 2 1 0 5 89 3 3952
2017 Has not served in the Canadian military 64 19 6 2 1 0 6 89 4 8532

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 78 11 4 2 2 0 3 92 3 3414
2018 Has not served in the Canadian military 67 16 7 3 3 0 4 87 6 7030
2017 Has served in the Canadian military 74 14 5 1 2 1 3 92 3 3982
2017 Has not served in the Canadian military 65 18 6 3 3 1 4 87 7 8575

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 59 24 10 3 1 0 2 85 4 3413
2018 Has not served in the Canadian military 50 29 12 4 2 0 2 81 6 7011
2017 Has served in the Canadian military 60 25 9 2 1 0 2 87 4 3968
2017 Has not served in the Canadian military 51 30 11 4 2 0 2 83 6 8558

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 34 28 11 4 0 0 56 15 3441
2018 Has not served in the Canadian military 16 32 34 13 5 0 0 48 18 7086
2017 Has served in the Canadian military 19 31 33 11 5 0 1 50 17 3989
2017 Has not served in the Canadian military 15 31 36 12 5 0 0 46 17 8603

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 8 16 32 25 18 0 0 44 25 3404
2018 Has not served in the Canadian military 10 19 36 24 11 0 0 35 29 6977
2017 Has served in the Canadian military 7 17 35 25 14 0 1 40 25 3970
2017 Has not served in the Canadian military 8 18 39 22 12 0 0 35 26 8543

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 41 19 7 5 2 0 69 12 3427
2018 Has not served in the Canadian military 27 38 18 10 5 2 0 66 15 7047
2017 Has served in the Canadian military 23 39 19 8 5 4 1 65 14 3978
2017 Has not served in the Canadian military 24 38 18 10 7 3 0 64 17 8567

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 38 20 10 7 1 0 63 17 3433
2018 Has not served in the Canadian military 22 34 19 14 10 2 0 57 24 7062
2017 Has served in the Canadian military 21 39 18 11 8 2 0 62 19 3985
2017 Has not served in the Canadian military 19 36 19 14 10 2 0 56 25 8579
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 26 21 11 14 1 0 27 73 3439
2018 Has not served in the Canadian military 23 25 22 14 14 2 1 24 76 7071
2017 Has served in the Canadian military 28 22 19 12 15 3 2 29 71 3990
2017 Has not served in the Canadian military 25 23 21 13 15 2 0 25 75 8588

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 17 2450
2018 Has not served in the Canadian military 22 5174
2017 Has served in the Canadian military 15 2660
2017 Has not served in the Canadian military 19 6016

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 30 2450
2018 Has not served in the Canadian military 33 5174
2017 Has served in the Canadian military 28 2660
2017 Has not served in the Canadian military 30 6016

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 17 2450
2018 Has not served in the Canadian military 22 5174
2017 Has served in the Canadian military 11 2660
2017 Has not served in the Canadian military 15 6016

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 35 2450
2018 Has not served in the Canadian military 46 5174
2017 Has served in the Canadian military 39 2660
2017 Has not served in the Canadian military 50 6016

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 3 2450
2018 Has not served in the Canadian military 7 5174
2017 Has served in the Canadian military 3 2660
2017 Has not served in the Canadian military 6 6016

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 28 2450
2018 Has not served in the Canadian military 35 5174

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 45 2450
2018 Has not served in the Canadian military 36 5174
2017 Has served in the Canadian military 53 2660
2017 Has not served in the Canadian military 45 6016

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Has served in the Canadian military 5 36 19 12 5 23 2391
2018 Has not served in the Canadian military 4 35 17 12 5 27 4960
2017 Has served in the Canadian military 7 41 20 12 4 17 2645
2017 Has not served in the Canadian military 7 41 17 11 4 20 5908

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 32 68 2435
2018 Has not served in the Canadian military 31 69 5143

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 23 19 17 22 1 6 37 43 2444
2018 Has not served in the Canadian military 11 21 19 18 24 1 5 34 45 5150
2017 Has served in the Canadian military 9 19 18 15 28 2 9 32 48 2683
2017 Has not served in the Canadian military 11 21 17 17 24 2 8 35 46 6069

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 5 13 17 19 41 1 3 19 63 2438
2018 Has not served in the Canadian military 4 11 16 19 44 2 4 16 67 5157
2017 Has served in the Canadian military 3 9 14 16 50 2 5 14 71 2680
2017 Has not served in the Canadian military 3 9 13 17 49 2 7 13 73 6062

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 46 13 12 9 11 1 6 64 22 3414
2018 Has not served in the Canadian military 37 16 14 11 14 1 7 57 27 7033
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