2018 Public Service Employee Survey Results for Department of National Defence by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	40	12	13	7	0	68	20	1086
2018	Non-visible minority	26	42	11	13	7	1	68	21	9227
2017	Visible minority	31	37	11	13	7	1	69	21	1192
2017	Non-visible minority	25	38	12	15	9	0	64	24	11300
2014	Visible minority	22	41	13	13	10	0	64	23	1312
2014	Non-visible minority	23	37	12	16	11	0	61	27	13328
2011	Visible minority	29	41	11	11	7	1	71	18	1421
2011	Non-visible minority	29	40	12	12	6	1	69	19	14680
2008	Visible minority	27	42	11	10	8	2	70	18	951
2008	Non-visible minority	27	41	12	12	7	1	69	19	10822

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	38	12	7	3	78	10	1080
2018	Non-visible minority	43	38	10	5	3	82	8	9189
2017	Visible minority	43	37	10	7	3	81	9	1191
2017	Non-visible minority	45	38	9	5	3	83	7	11286
2014	Visible minority	37	39	11	7	5	77	12	1314
2014	Non-visible minority	44	38	10	5	3	81	9	13332
2011	Visible minority	44	34	11	6	4	78	11	1418
2011	Non-visible minority	47	36	10	5	3	83	8	14683
2008	Visible minority	41	38	10	6	5	79	11	951
2008	Non-visible minority	44	39	10	5	3	83	7	10829

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	35	10	6	3	81	9	1074
2018	Non-visible minority	51	35	7	5	3	86	8	9140
2017	Visible minority	49	34	7	7	4	83	10	1192
2017	Non-visible minority	53	34	6	4	2	87	7	11283
2014	Visible minority	43	34	9	7	6	78	12	1315
2014	Non-visible minority	51	34	7	5	3	85	8	13328
2011	Visible minority	44	37	7	6	5	82	11	1420
2011	Non-visible minority	53	35	6	4	2	88	6	14684
2008	Visible minority	48	34	9	5	4	82	9	951
2008	Non-visible minority	50	39	6	4	2	88	6	10827

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	35	13	6	5	1	0	76	11	1084
2018	Non-visible minority	42	34	12	7	5	0	0	76	12	9206
2017	Visible minority	42	36	10	7	4	1	1	79	11	1189
2017	Non-visible minority	42	34	11	8	5	0	0	76	12	11286
2014	Visible minority	35	36	13	8	6	1	1	72	15	1314
2014	Non-visible minority	37	34	13	8	6	0	1	73	14	13327
2011	Visible minority	41	35	11	7	5	1	1	77	12	1422
2011	Non-visible minority	39	36	12	8	5	0	1	76	13	14693

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	39	13	8	4	75	12	1079
2018	Non-visible minority	35	41	12	8	5	75	13	9167
2017	Visible minority	36	43	10	7	3	79	10	1192
2017	Non-visible minority	34	43	11	7	4	77	12	11297
2014	Visible minority	29	43	13	10	5	73	14	1317
2014	Non-visible minority	31	45	11	8	5	75	14	13341
2011	Visible minority	38	39	11	7	5	78	12	1423
2011	Non-visible minority	38	41	11	6	4	79	11	14689
2008	Visible minority	39	37	13	6	4	77	10	941
2008	Non-visible minority	39	41	9	7	4	80	10	10782

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	30	17	11	13	0	1	58	25	1083
2018	Non-visible minority	22	32	20	13	12	0	0	55	25	9204
2017	Visible minority	28	33	18	10	10	1	0	61	21	1191
2017	Non-visible minority	23	34	18	14	11	0	0	57	25	11296
2014	Visible minority	18	35	18	16	12	0	0	54	28	1316
2014	Non-visible minority	20	34	18	16	13	0	0	53	28	13334
2011	Visible minority	23	38	16	12	11	1	1	61	23	1424
2011	Non-visible minority	21	37	16	15	11	0	0	58	26	14719

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	40	15	10	5	70	14	1085
2018	Non-visible minority	27	38	15	12	7	66	19	9210
2017	Visible minority	35	38	13	9	4	73	13	1190
2017	Non-visible minority	27	41	14	12	6	68	18	11292

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	47	41	7	3	2	0	88	5	1090
2018	Non-visible minority	42	41	10	4	3	0	84	7	9260
2017	Visible minority	45	39	9	4	3	0	84	7	1193
2017	Non-visible minority	40	40	11	6	3	0	80	9	11289
2014	Visible minority	43	38	12	4	2	1	81	7	1317
2014	Non-visible minority	38	40	12	5	4	1	79	9	13327
2011	Visible minority	49	36	8	4	2	1	86	6	1424
2011	Non-visible minority	39	41	11	5	3	1	81	8	14710
2008	Visible minority	50	35	8	3	2	1	86	5	951
2008	Non-visible minority	45	39	8	4	3	1	85	7	10816

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	36	14	11	8	67	19	1086
2018	Non-visible minority	28	37	15	11	9	65	20	9231
2017	Visible minority	32	37	14	9	7	69	17	1191
2017	Non-visible minority	28	36	15	11	9	64	21	11271

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	53	32	10	3	1	85	5	1085
2018	Non-visible minority	55	32	9	3	2	87	4	9184
2017	Visible minority	59	30	6	3	1	90	4	1186
2017	Non-visible minority	57	32	7	2	1	89	4	11254
2014	Visible minority	64	26	7	2	1	89	3	1316
2014	Non-visible minority	65	26	6	2	1	90	3	13325
2011	Visible minority	63	27	6	2	1	91	3	1423
2011	Non-visible minority	63	28	6	2	1	91	3	14706

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	39	16	10	7	1	0	67	17	1085
2018	Non-visible minority	28	39	14	11	9	0	0	66	20	9227
2017	Visible minority	31	41	13	8	7	0	1	72	15	1181
2017	Non-visible minority	30	40	12	11	7	0	0	70	18	11241
2014	Visible minority	19	43	15	14	9	0	1	62	23	1317
2014	Non-visible minority	22	42	13	13	10	0	0	64	23	13329
2011	Visible minority	31	38	12	9	8	1	1	70	17	1423
2011	Non-visible minority	30	41	12	11	7	0	0	71	18	14705

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	34	19	8	8	65	16	1085
2018	Non-visible minority	32	34	17	10	8	65	18	9210
2017	Visible minority	34	36	15	8	6	71	15	1185
2017	Non-visible minority	33	35	14	10	7	69	17	11247
2014	Visible minority	27	38	17	9	9	65	18	1317
2014	Non-visible minority	29	37	15	11	8	66	19	13336

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	37	17	10	6	0	0	66	17	1087
2018	Non-visible minority	29	35	16	11	8	0	0	64	20	9218
2017	Visible minority	33	36	15	9	5	0	0	70	15	1185
2017	Non-visible minority	31	37	15	10	7	0	0	68	18	11247
2014	Visible minority	25	39	16	12	8	0	0	64	20	1317
2014	Non-visible minority	28	36	16	12	8	0	0	64	20	13328
2011	Visible minority	34	40	12	7	5	1	1	76	12	1422
2011	Non-visible minority	34	41	13	8	4	1	0	75	12	14680

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	36	13	5	3	79	8	1086
2018	Non-visible minority	43	38	11	6	3	80	9	9239
2017	Visible minority	47	35	11	4	2	82	7	1183
2017	Non-visible minority	43	38	11	5	3	81	8	11232
2014	Visible minority	43	37	11	5	3	80	8	1317
2014	Non-visible minority	43	38	10	5	3	82	9	13323
2011	Visible minority	45	39	8	5	3	84	8	1423
2011	Non-visible minority	46	39	8	5	2	85	7	14694
2008	Visible minority	45	39	9	5	3	84	8	951
2008	Non-visible minority	48	38	7	5	2	87	7	10825

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	38	16	5	4	0	75	9	1092
2018	Non-visible minority	39	31	16	8	5	1	71	13	9305
2017	Visible minority	40	36	14	5	2	2	78	7	1195
2017	Non-visible minority	38	34	15	7	4	1	73	12	11301
2014	Visible minority	35	35	18	6	4	1	71	11	1317
2014	Non-visible minority	36	34	17	7	5	1	71	12	13333
2011	Visible minority	36	38	16	5	4	1	75	9	1424
2011	Non-visible minority	35	35	18	8	4	1	70	12	14702
2008	Visible minority	32	34	22	8	3	0	66	12	952
2008	Non-visible minority	31	36	19	9	5	0	67	14	10823

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	26	34	18	9	1	2	28	38	1090
2018	Non-visible minority	11	27	34	18	8	1	1	27	38	9292
2017	Visible minority	11	20	35	18	8	1	6	28	34	1188
2017	Non-visible minority	11	26	34	17	8	0	2	26	38	11234
2014	Visible minority	12	26	37	15	6	1	4	21	40	1313
2014	Non-visible minority	12	29	35	16	6	0	2	23	41	13311
2011	Visible minority	11	25	33	19	7	1	3	28	38	1415
2011	Non-visible minority	12	28	34	16	7	0	2	24	41	14655
2008	Visible minority	11	26	34	16	7	1	5	25	39	944
2008	Non-visible minority	12	29	33	17	7	1	1	24	42	10786

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	18	26	23	16	3	3	41	31	1087
2018	Non-visible minority	13	21	28	22	13	2	1	36	36	9256
2017	Visible minority	11	17	24	22	16	3	8	42	31	1181
2017	Non-visible minority	12	21	29	20	13	1	3	35	35	11188
2014	Visible minority	12	21	33	17	10	4	4	29	36	1313
2014	Non-visible minority	14	24	30	19	10	1	2	30	40	13306
2011	Visible minority	9	17	29	23	13	3	6	40	28	1411
2011	Non-visible minority	11	21	29	22	13	1	3	36	33	14624
2008	Visible minority	10	17	27	22	13	4	7	39	30	941
2008	Non-visible minority	11	20	29	23	13	2	2	38	32	10767

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	27	30	12	8	3	2	21	48	1089
2018	Non-visible minority	23	26	27	14	8	1	2	22	50	9264
2017	Visible minority	21	25	27	11	8	2	6	20	50	1185
2017	Non-visible minority	22	27	26	13	8	1	3	21	51	11221
2014	Visible minority	22	27	27	10	7	2	4	18	53	1310
2014	Non-visible minority	24	28	26	12	6	1	2	19	54	13319
2011	Visible minority	20	25	28	13	7	3	4	22	48	1406
2011	Non-visible minority	21	26	27	14	7	1	3	22	49	14620
2008	Visible minority	19	25	26	13	8	3	5	23	48	937
2008	Non-visible minority	18	26	29	15	8	1	3	24	46	10772

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	6	12	32	30	15	2	2	48	19	1089
2018	Non-visible minority	6	15	32	30	15	1	2	46	21	9234
2017	Visible minority	6	12	30	29	15	2	6	48	19	1170
2017	Non-visible minority	6	14	31	28	16	1	3	46	21	11152
2014	Visible minority	6	13	35	29	11	2	4	43	20	1308
2014	Non-visible minority	6	15	33	30	13	1	2	44	22	13256
2011	Visible minority	7	13	31	28	15	1	5	46	21	1404
2011	Non-visible minority	7	16	31	28	14	1	3	43	24	14605
2008	Visible minority	6	13	33	28	13	1	6	44	21	941
2008	Non-visible minority	7	15	32	29	14	1	2	44	23	10765

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	16	22	28	18	11	2	3	31	40	1088
2018	Non-visible minority	19	26	26	16	11	1	1	28	45	9276
2017	Visible minority	16	20	29	17	12	1	6	31	38	1186
2017	Non-visible minority	18	24	27	17	11	1	3	28	44	11230
2014	Visible minority	20	25	29	14	8	1	3	24	47	1310
2014	Non-visible minority	23	27	27	14	7	1	2	22	51	13308
2011	Visible minority	15	20	29	17	12	1	6	31	38	1409
2011	Non-visible minority	17	24	29	17	10	1	3	28	42	14647
2008	Visible minority	14	23	27	18	10	2	6	31	40	943
2008	Non-visible minority	15	23	29	19	11	1	2	31	39	10770

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	12	18	26	21	15	5	4	39	33	1079
2018	Non-visible minority	13	20	26	22	15	1	2	38	35	9252
2017	Visible minority	12	17	24	20	14	4	9	39	33	1183
2017	Non-visible minority	12	20	25	22	15	1	5	39	34	11211
2014	Visible minority	11	18	27	21	12	4	7	36	33	1306
2014	Non-visible minority	12	19	26	23	14	1	4	40	32	13292
2011	Visible minority	11	18	25	20	14	4	9	38	33	1412
2011	Non-visible minority	12	18	25	23	16	1	5	41	32	14628
2008	Visible minority	15	20	23	19	12	4	7	34	39	942
2008	Non-visible minority	12	21	25	22	14	2	4	39	35	10777

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	20	29	15	11	4	3	28	40	1082
2018	Non-visible minority	19	25	29	14	9	2	2	24	46	9280
2017	Visible minority	17	17	31	14	9	4	7	26	39	1184
2017	Non-visible minority	19	24	29	14	8	2	4	23	46	11221
2014	Visible minority	18	21	30	15	7	4	4	24	43	1312
2014	Non-visible minority	20	24	30	14	7	2	3	22	46	13295

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	31	21	9	10	4	3	57	20	1089
2018	Non-visible minority	18	33	21	12	11	3	2	54	24	9270
2017	Visible minority	27	30	16	9	9	5	3	63	19	1195
2017	Non-visible minority	22	33	17	12	11	3	2	58	24	11299
2014	Visible minority	25	32	16	9	11	4	3	61	22	1317
2014	Non-visible minority	23	33	17	13	11	3	1	58	25	13331

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	32	10	12	10	1	68	22	1087
2018	Non-visible minority	33	32	12	13	10	1	65	23	9245
2017	Visible minority	39	30	11	9	9	1	71	18	1194
2017	Non-visible minority	34	32	12	11	10	0	67	21	11300
2014	Visible minority	35	31	10	11	12	1	66	23	1315
2014	Non-visible minority	32	32	11	12	11	1	65	23	13327

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	19	23	15	14	14	1	39	34	1084
2018	Non-visible minority	9	20	21	19	19	9	2	33	43	9244
2017	Visible minority	15	21	19	15	14	14	3	43	34	1194
2017	Non-visible minority	9	20	19	21	19	10	2	33	45	11299
2014	Visible minority	10	20	22	17	17	13	2	35	40	1313
2014	Non-visible minority	8	20	19	22	21	8	2	31	47	13339

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	38	12	7	4	0	77	11	1087
2018	Non-visible minority	36	39	11	8	5	0	75	13	9234
2017	Visible minority	41	37	9	7	5	1	79	12	1192
2017	Non-visible minority	32	41	12	9	5	0	74	15	11278
2014	Visible minority	31	40	12	9	7	0	72	16	1314
2014	Non-visible minority	30	43	12	10	5	0	73	15	13326

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	42	15	6	4	1	0	75	10	1087
2018	Non-visible minority	32	41	15	6	5	1	0	73	11	9249

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	35	14	7	6	1	1	73	14	1086
2018	Non-visible minority	32	35	16	10	7	0	0	67	17	9239
2017	Visible minority	40	34	11	7	7	0	1	75	14	1196
2017	Non-visible minority	32	37	15	9	7	0	0	69	16	11307
2014	Visible minority	35	36	13	8	7	0	0	71	15	1317
2014	Non-visible minority	31	37	14	10	7	0	0	68	17	13337
2011	Visible minority	35	37	12	9	6	0	1	72	15	1421
2011	Non-visible minority	30	37	15	11	8	0	0	67	18	14694
2008	Visible minority	34	34	15	8	8	1	1	69	16	949
2008	Non-visible minority	29	37	13	11	9	0	0	67	21	10815

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	31	14	6	6	2	1	73	12	1086
2018	Non-visible minority	39	31	15	8	6	1	0	71	14	9228
2017	Visible minority	44	30	12	6	5	2	1	76	11	1197
2017	Non-visible minority	38	32	14	8	6	2	1	72	14	11304
2014	Visible minority	36	30	15	8	7	2	1	69	16	1317
2014	Non-visible minority	36	33	14	8	6	2	1	71	15	13337
2011	Visible minority	38	31	14	8	6	2	1	72	14	1421
2011	Non-visible minority	37	32	14	9	6	2	0	70	16	14688
2008	Visible minority	38	30	14	7	7	4	0	71	15	949
2008	Non-visible minority	36	32	13	9	8	2	0	70	17	10816

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	34	12	8	5	1	0	74	14	1085
2018	Non-visible minority	36	33	13	10	7	0	0	70	17	9206
2017	Visible minority	43	32	11	7	5	1	1	76	12	1196
2017	Non-visible minority	37	34	12	10	7	1	0	71	17	11302
2014	Visible minority	34	36	12	10	7	0	1	71	18	1314
2014	Non-visible minority	35	34	12	10	8	1	0	69	18	13342
2011	Visible minority	39	32	13	8	7	0	1	72	15	1422
2011	Non-visible minority	34	35	12	11	7	0	0	69	19	14685
2008	Visible minority	36	33	15	8	7	1	0	70	15	950
2008	Non-visible minority	34	35	11	11	9	1	0	69	20	10813

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	28	12	5	6	2	0	76	12	1084
2018	Non-visible minority	46	29	13	5	6	1	0	76	11	9214
2017	Visible minority	50	26	12	5	5	2	1	78	10	1191
2017	Non-visible minority	47	28	13	5	5	1	0	76	11	11289

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	28	12	6	8	1	0	74	14	1083
2018	Non-visible minority	41	29	13	8	8	0	0	70	16	9225
2017	Visible minority	49	26	12	6	5	0	1	76	12	1191
2017	Non-visible minority	44	29	12	7	7	0	0	74	14	11252
2014	Visible minority	42	30	11	7	8	1	0	73	16	1314
2014	Non-visible minority	41	31	12	8	7	0	0	72	16	13325

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	33	21	11	5	4	5	60	18	242
2018	Non-visible minority	19	35	18	13	8	3	5	59	22	2414
2017	Visible minority	22	44	17	8	3	2	4	70	12	279
2017	Non-visible minority	22	37	16	12	7	2	5	63	20	2977
2014	Visible minority	21	38	14	11	8	3	5	64	21	258
2014	Non-visible minority	23	36	16	11	8	2	4	62	20	3338

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	31	17	9	7	6	0	65	17	1094
2018	Non-visible minority	27	32	18	11	9	3	0	60	21	9305
2017	Visible minority	32	30	16	8	7	6	1	67	16	1195
2017	Non-visible minority	25	33	17	11	9	4	0	61	21	11315
2014	Visible minority	24	32	17	10	9	8	0	61	20	1316
2014	Non-visible minority	22	34	17	12	10	4	0	59	23	13326
2011	Visible minority	26	30	20	9	7	8	1	61	17	1420
2011	Non-visible minority	23	31	19	12	11	4	0	57	24	14689

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	31	18	11	9	2	0	61	21	1091
2018	Non-visible minority	23	30	18	14	13	1	0	54	27	9273
2017	Visible minority	29	30	19	10	9	3	0	60	20	1193
2017	Non-visible minority	22	31	17	15	12	2	0	54	28	11314
2014	Visible minority	21	31	20	12	11	4	0	54	24	1317
2014	Non-visible minority	18	31	19	16	14	1	0	50	31	13328
2011	Visible minority	23	33	19	10	11	3	1	59	22	1423
2011	Non-visible minority	19	32	19	14	15	2	0	52	29	14684
2008	Visible minority	27	33	16	10	11	4	1	63	21	952
2008	Non-visible minority	23	34	18	13	11	2	0	58	24	10809

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	29	21	14	9	6	0	53	25	1088
2018	Non-visible minority	15	28	22	17	14	3	0	45	33	9276
2017	Visible minority	22	28	18	15	10	6	1	54	27	1196
2017	Non-visible minority	14	29	20	18	14	3	0	45	34	11307
2014	Visible minority	15	29	20	17	12	6	0	47	31	1315
2014	Non-visible minority	12	27	21	19	16	3	0	41	37	13323
2011	Visible minority	15	34	19	17	8	7	0	53	27	1419
2011	Non-visible minority	11	32	21	19	13	4	0	44	34	14682
2008	Visible minority	16	31	19	13	11	9	1	52	27	952
2008	Non-visible minority	12	33	19	19	12	4	0	47	33	10816

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	30	19	15	11	3	0	53	27	1094
2018	Non-visible minority	14	28	19	20	17	2	0	43	38	9282
2017	Visible minority	22	30	17	15	11	4	1	54	28	1194
2017	Non-visible minority	14	30	18	20	16	2	0	45	37	11289
2014	Visible minority	17	32	17	17	14	4	0	50	33	1315
2014	Non-visible minority	12	29	18	21	18	2	0	41	40	13323
2011	Visible minority	16	34	17	17	11	4	0	52	30	1420
2011	Non-visible minority	12	32	18	21	15	2	0	45	37	14671
2008	Visible minority	19	36	16	15	10	4	0	58	26	951
2008	Non-visible minority	13	36	15	21	12	2	0	50	34	10813

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	40	19	9	4	1	0	68	13	1093
2018	Non-visible minority	21	39	20	13	7	1	0	60	20	9270
2017	Visible minority	28	41	16	9	5	2	1	70	14	1191
2017	Non-visible minority	21	39	19	12	7	1	0	61	19	11297
2014	Visible minority	25	38	18	11	6	3	0	64	18	1316
2014	Non-visible minority	19	37	19	13	9	2	0	58	22	13334
2011	Visible minority	27	42	15	8	5	2	0	71	14	1420
2011	Non-visible minority	21	42	18	12	6	1	0	64	18	14685

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	38	17	9	5	2	1	68	15	1092
2018	Non-visible minority	28	38	15	10	7	1	1	68	17	9266
2017	Visible minority	33	38	12	7	5	3	2	74	13	1188
2017	Non-visible minority	33	38	13	8	5	2	1	73	14	11281
2014	Visible minority	33	39	13	7	4	3	1	75	12	1315
2014	Non-visible minority	34	39	12	8	5	2	1	74	13	13337
2011	Visible minority	36	35	12	7	5	4	1	75	13	1422
2011	Non-visible minority	36	37	11	7	5	3	1	75	13	14668
2008	Visible minority	34	35	12	7	6	6	1	74	14	953
2008	Non-visible minority	34	36	12	9	6	3	1	73	15	10810

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	35	19	7	4	2	0	68	12	1088
2018	Non-visible minority	29	36	19	9	6	1	0	66	15	9256

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	27	20	12	11	8	1	53	26	1092
2018	Non-visible minority	21	29	20	13	12	5	1	53	27	9262
2017	Visible minority	21	27	17	9	14	8	3	54	26	1191
2017	Non-visible minority	22	29	17	13	12	5	1	55	27	11266
2014	Visible minority	17	25	19	14	13	9	2	48	31	1314
2014	Non-visible minority	19	29	17	14	14	6	1	51	31	13327
2011	Visible minority	18	23	20	12	13	11	3	48	29	1425
2011	Non-visible minority	19	28	18	14	13	7	1	51	30	14689

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	31	19	14	10	3	0	55	25	1084
2018	Non-visible minority	21	31	19	14	13	2	0	53	27	9265
2017	Visible minority	29	31	14	11	12	2	1	61	24	1194
2017	Non-visible minority	22	33	17	15	12	2	1	56	27	11308
2014	Visible minority	20	29	17	17	15	2	1	50	33	1315
2014	Non-visible minority	18	31	18	16	15	2	1	50	32	13330
2011	Visible minority	24	35	15	11	12	1	1	61	24	1423
2011	Non-visible minority	23	34	16	14	11	1	1	58	26	14682
2008	Visible minority	27	30	16	13	12	2	1	59	25	952
2008	Non-visible minority	21	36	17	14	11	1	0	58	25	10816

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	24	17	14	19	3	3	47	35	1092
2018	Non-visible minority	15	24	17	15	23	1	4	41	41	9270
2017	Visible minority	22	24	15	15	19	3	2	49	36	1196
2017	Non-visible minority	15	24	15	16	22	2	6	42	41	11306
2014	Visible minority	12	22	15	17	28	3	3	36	48	1316
2014	Non-visible minority	12	21	16	17	28	2	5	35	48	13337
2011	Visible minority	17	24	17	14	23	3	3	43	39	1423
2011	Non-visible minority	13	23	16	17	25	1	4	39	44	14682
2008	Visible minority	19	29	11	14	20	4	3	52	36	949
2008	Non-visible minority	15	27	15	17	21	2	4	44	40	10820

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	33	27	9	8	4	1	54	18	1091
2018	Non-visible minority	19	38	22	10	8	2	0	58	19	9266
2017	Visible minority	21	34	21	11	7	6	1	59	19	1196
2017	Non-visible minority	20	38	20	11	7	3	0	60	19	11314

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	35	16	6	6	3	0	72	12	1090
2018	Non-visible minority	37	36	17	4	3	2	0	76	7	9256
2017	Visible minority	35	33	15	6	6	4	1	72	13	1196
2017	Non-visible minority	34	36	18	4	3	3	1	73	8	11295
2014	Visible minority	33	37	15	6	6	3	0	72	12	1315
2014	Non-visible minority	36	36	17	4	3	4	1	76	7	13337

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	37	14	6	5	2	0	75	11	1087
2018	Non-visible minority	35	39	16	6	3	1	0	75	9	9260
2017	Visible minority	37	38	12	6	4	2	1	77	10	1193
2017	Non-visible minority	33	41	15	6	3	2	0	76	9	11277
2014	Visible minority	33	37	15	8	5	2	0	72	13	1315
2014	Non-visible minority	34	38	16	6	3	3	0	74	9	13334
2011	Visible minority	29	38	16	6	6	3	1	71	12	1421
2011	Non-visible minority	28	39	18	8	5	3	0	68	13	14683

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	38	10	4	3	0	82	8	1079
2018	Non-visible minority	43	37	10	5	4	0	80	9	9262
2017	Visible minority	45	38	8	5	3	1	83	8	1196
2017	Non-visible minority	41	39	10	6	4	0	81	9	11291
2014	Visible minority	40	39	12	5	4	1	80	8	1313
2014	Non-visible minority	41	38	11	6	4	0	79	10	13326
2011	Visible minority	41	39	10	5	4	1	81	9	1419
2011	Non-visible minority	38	39	12	6	5	0	77	11	14667
2008	Visible minority	37	39	12	5	6	0	77	11	950
2008	Non-visible minority	36	41	11	7	5	0	77	12	10806

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	30	19	7	5	1	69	12	1084
2018	Non-visible minority	34	32	18	8	7	0	67	15	9265
2017	Visible minority	40	31	17	6	4	1	73	11	1196
2017	Non-visible minority	33	34	17	9	7	0	67	16	11278
2014	Visible minority	29	38	17	9	6	1	68	15	1315
2014	Non-visible minority	27	36	17	11	8	0	64	19	13341
2011	Visible minority	33	37	16	7	6	1	71	13	1424
2011	Non-visible minority	30	37	17	8	6	0	68	15	14691

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	33	16	8	5	0	71	13	1084
2018	Non-visible minority	33	34	17	9	7	0	67	16	9221
2017	Visible minority	38	34	16	7	4	0	72	11	1192
2017	Non-visible minority	31	36	15	10	7	0	68	17	11284
2014	Visible minority	28	38	18	9	6	1	67	15	1314
2014	Non-visible minority	26	38	16	12	8	0	64	20	13341
2011	Visible minority	32	39	15	8	6	1	72	13	1419
2011	Non-visible minority	28	40	16	10	6	0	68	16	14683
2008	Visible minority	34	37	13	10	5	0	71	15	949
2008	Non-visible minority	32	40	13	10	5	0	72	15	10811

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	24	19	11	7	5	0	62	18	1086
2018	Non-visible minority	33	25	19	10	9	2	0	60	20	9271
2017	Visible minority	33	27	17	10	8	4	1	63	19	1195
2017	Non-visible minority	33	27	18	11	9	3	1	62	20	11281
2014	Visible minority	29	28	18	13	10	3	0	58	23	1313
2014	Non-visible minority	31	26	18	12	10	3	0	59	23	13336
2011	Visible minority	32	27	16	10	10	4	0	62	21	1424
2011	Non-visible minority	33	28	16	11	9	3	0	63	21	14687
2008	Visible minority	29	24	17	13	10	6	1	57	25	948
2008	Non-visible minority	33	28	15	10	8	4	1	64	20	10806

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Visible minority	28	37	36	1097
2018	Non-visible minority	23	44	32	9306
2017	Visible minority	27	39	35	1198
2017	Non-visible minority	23	47	30	11311
2014	Visible minority	25	37	38	1317
2014	Non-visible minority	22	47	31	13332
2011	Visible minority	26	40	34	1423
2011	Non-visible minority	21	51	28	14703

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Visible minority	9	36	33	4	12	6	322
2018	Non-visible minority	31	26	24	5	6	7	2274
2017	Visible minority	12	38	34	3	7	7	338
2017	Non-visible minority	33	24	25	6	6	7	2730
2014	Visible minority	10	34	32	10	9999	14	359
2014	Non-visible minority	33	23	25	9	9999	10	3168
2011	Visible minority	8	47	33	5	9999	8	402
2011	Non-visible minority	30	28	26	6	9999	10	3313

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	17	83	1092
2018	Non-visible minority	16	84	9295

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	51	186
2018	Non-visible minority	49	1371

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	63	186
2018	Non-visible minority	62	1371

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	186
2018	Non-visible minority	8	1371

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	186
2018	Non-visible minority	8	1371

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	186
2018	Non-visible minority	3	1371

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	186
2018	Non-visible minority	5	1371

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	186
2018	Non-visible minority	42	1370

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	186
2018	Non-visible minority	43	1370

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Visible minority	40	186
2018	Non-visible minority	44	1370

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	41	186
2018	Non-visible minority	41	1370

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Visible minority	41	186
2018	Non-visible minority	36	1370

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Visible minority	57	186
2018	Non-visible minority	55	1370

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Visible minority	37	186
2018	Non-visible minority	39	1370

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	186
2018	Non-visible minority	10	1370

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	186
2018	Non-visible minority	15	1370

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Visible minority	59	186
2018	Non-visible minority	48	1370

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Visible minority	28	186
2018	Non-visible minority	31	1370

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	186
2018	Non-visible minority	14	1370

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	43	184
2018	Non-visible minority	49	1375

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	25	184
2018	Non-visible minority	27	1375

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	184
2018	Non-visible minority	9	1375

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	26	184
2018	Non-visible minority	25	1375

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	184
2018	Non-visible minority	11	1375

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	184
2018	Non-visible minority	11	1375

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	184
2018	Non-visible minority	15	1375

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	184
2018	Non-visible minority	12	1375

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	27	184
2018	Non-visible minority	25	1375

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	157
2018	Non-visible minority	13	1234

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	157
2018	Non-visible minority	17	1234

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	157
2018	Non-visible minority	10	1234

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	157
2018	Non-visible minority	8	1234

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	157
2018	Non-visible minority	13	1234

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	157
2018	Non-visible minority	12	1234

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	157
2018	Non-visible minority	9	1234

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	157
2018	Non-visible minority	11	1234

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	157
2018	Non-visible minority	12	1234

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	157
2018	Non-visible minority	29	1234

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	157
2018	Non-visible minority	9	1234

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	47	157
2018	Non-visible minority	43	1234

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	50	157
2018	Non-visible minority	57	1234

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	157
2018	Non-visible minority	5	1234

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	157
2018	Non-visible minority	12	1234

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	21	21	6	8	19	4	54	18	1089
2018	Non-visible minority	20	24	22	9	9	14	3	53	21	9269
2017	Visible minority	22	23	18	6	8	19	5	58	18	1197
2017	Non-visible minority	20	26	20	9	8	13	3	55	20	11309
2014	Visible minority	17	22	20	8	9	20	5	52	22	1316
2014	Non-visible minority	18	25	21	8	9	16	3	53	21	13337

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	32	16	6	6	6	1	70	13	1093
2018	Non-visible minority	33	33	17	7	6	3	0	68	14	9266
2017	Visible minority	36	33	13	6	5	6	1	75	11	1195
2017	Non-visible minority	34	34	16	7	6	3	1	71	13	11287
2014	Visible minority	28	30	21	6	5	9	1	64	13	1315
2014	Non-visible minority	27	34	18	8	6	6	1	65	15	13321
2011	Visible minority	34	34	14	5	5	7	1	74	11	1421
2011	Non-visible minority	33	37	16	7	4	3	0	73	11	14673

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	14	86	1088
2018	Non-visible minority	6	94	9282

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	44	158
2018	Non-visible minority	37	552

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	73	158
2018	Non-visible minority	77	552

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	158
2018	Non-visible minority	6	552

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	158
2018	Non-visible minority	9	552

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	158
2018	Non-visible minority	3	552

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	158
2018	Non-visible minority	8	552

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Visible minority	64	159
2018	Non-visible minority	8	553

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Visible minority	42	159
2018	Non-visible minority	9	552

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	40	159
2018	Non-visible minority	4	552

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Visible minority	20	159
2018	Non-visible minority	2	552

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Visible minority	25	159
2018	Non-visible minority	28	552

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	159
2018	Non-visible minority	31	552

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	159
2018	Non-visible minority	3	552

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	159
2018	Non-visible minority	2	552

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	159
2018	Non-visible minority	7	552

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	159
2018	Non-visible minority	14	552

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Visible minority	11	159
2018	Non-visible minority	22	552

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	159
2018	Non-visible minority	28	552

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	20	158
2018	Non-visible minority	31	551

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	158
2018	Non-visible minority	16	551

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	158
2018	Non-visible minority	21	551

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	158
2018	Non-visible minority	6	551

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	158
2018	Non-visible minority	9	551

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	158
2018	Non-visible minority	7	551

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	158
2018	Non-visible minority	9	551

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	54	158
2018	Non-visible minority	45	552

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	145
2018	Non-visible minority	5	501

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	145
2018	Non-visible minority	13	501

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	145
2018	Non-visible minority	3	501

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	145
2018	Non-visible minority	2	501

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	145
2018	Non-visible minority	2	501

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	145
2018	Non-visible minority	4	501

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	145
2018	Non-visible minority	7	501

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	145
2018	Non-visible minority	13	501

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	145
2018	Non-visible minority	11	501

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	29	145
2018	Non-visible minority	27	501

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	145
2018	Non-visible minority	9	501

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	36	145
2018	Non-visible minority	43	502

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	145
2018	Non-visible minority	4	501

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	65	145
2018	Non-visible minority	67	501

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	145
2018	Non-visible minority	4	501

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	145
2018	Non-visible minority	10	501

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	20	22	22	5	5	21	4	57	14	1093
2018	Non-visible minority	21	23	26	4	4	18	3	57	10	9273
2017	Visible minority	22	23	18	4	5	22	6	63	12	1192
2017	Non-visible minority	22	25	23	4	3	19	5	61	9	11298
2014	Visible minority	16	21	23	6	6	24	5	52	16	1312
2014	Non-visible minority	19	24	23	4	3	22	5	59	10	13334

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	32	17	5	5	9	1	70	11	1095
2018	Non-visible minority	34	32	21	4	4	5	1	70	8	9256
2017	Visible minority	35	31	15	4	4	9	2	74	9	1194
2017	Non-visible minority	35	34	17	4	3	6	1	74	8	11288
2014	Visible minority	28	29	20	5	5	12	1	65	12	1311
2014	Non-visible minority	29	33	20	5	3	10	1	70	8	13321
2011	Visible minority	34	35	15	5	3	8	1	75	9	1419
2011	Non-visible minority	37	37	15	4	2	5	0	78	7	14694

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	25	20	14	17	1	2	48	32	1095
2018	Non-visible minority	19	22	21	15	21	0	1	42	37	9310
2017	Visible minority	23	23	20	14	16	1	3	49	31	1187
2017	Non-visible minority	20	22	20	15	21	0	1	43	37	11282

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	26	28	14	7	0	2	49	22	1093
2018	Non-visible minority	22	29	26	13	9	0	1	51	22	9308
2017	Visible minority	24	31	21	11	8	1	2	58	20	1190
2017	Non-visible minority	24	28	24	14	9	0	1	53	22	11284

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	29	23	12	6	1	2	58	18	1082
2018	Non-visible minority	29	32	21	10	5	0	1	63	16	9256
2017	Visible minority	31	29	19	10	6	1	4	63	16	1184
2017	Non-visible minority	31	31	20	10	5	0	2	63	16	11245

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	22	21	22	17	14	1	3	45	32	1087
2018	Non-visible minority	20	23	23	16	17	0	1	43	34	9275
2017	Visible minority	21	23	19	17	15	1	4	47	33	1184
2017	Non-visible minority	20	23	22	17	16	0	2	44	34	11282

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	23	12	5	3	1	9	78	9	1091
2018	Non-visible minority	53	22	11	5	3	0	7	80	8	9276
2017	Visible minority	45	24	11	4	3	1	12	79	8	1184
2017	Non-visible minority	49	23	11	5	3	0	10	80	8	11250

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	25	21	10	8	1	2	59	19	1094
2018	Non-visible minority	37	28	19	9	6	0	1	66	15	9296
2017	Visible minority	35	30	17	9	7	0	2	66	17	1180
2017	Non-visible minority	37	31	18	8	4	0	1	69	13	11238

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	29	24	11	7	2	3	56	18	1088
2018	Non-visible minority	27	33	23	10	6	0	1	60	16	9266
2017	Visible minority	29	31	21	10	5	1	3	62	16	1181
2017	Non-visible minority	29	32	21	10	5	0	1	63	16	11235

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	28	23	14	7	1	3	54	22	1089
2018	Non-visible minority	23	32	24	13	7	0	1	55	20	9256
2017	Visible minority	25	32	21	10	7	1	3	59	19	1185
2017	Non-visible minority	24	31	23	13	7	0	1	56	21	11233

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	29	19	15	7	1	2	58	22	1088
2018	Non-visible minority	29	30	21	11	7	0	1	60	19	9244
2017	Visible minority	29	32	16	12	7	1	3	63	20	1184
2017	Non-visible minority	31	30	20	11	7	0	1	62	18	11240

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	29	25	11	4	1	2	59	16	1090
2018	Non-visible minority	33	32	19	10	4	0	1	66	15	9231
2017	Visible minority	33	29	18	9	6	1	4	66	15	1177
2017	Non-visible minority	35	31	18	9	5	1	2	67	14	11194

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	27	12	5	3	1	4	78	9	1083
2018	Non-visible minority	51	26	13	5	3	0	2	79	8	9211
2017	Visible minority	53	24	11	4	4	0	4	80	8	1188
2017	Non-visible minority	53	27	12	5	2	0	1	81	7	11288

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	59	20	10	3	3	1	5	83	7	1078
2018	Non-visible minority	67	17	7	2	2	1	4	88	4	9237

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	17	9	5	8	2	4	77	14	1079
2018	Non-visible minority	69	13	7	4	4	1	2	85	8	9239
2017	Visible minority	61	15	7	5	6	2	4	80	12	1188
2017	Non-visible minority	71	15	6	4	3	1	2	88	6	11288

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	26	12	6	3	1	2	78	10	1089
2018	Non-visible minority	51	29	12	5	3	0	1	81	8	9277
2017	Visible minority	53	25	11	5	3	0	3	81	8	1187
2017	Non-visible minority	51	30	10	5	3	0	1	82	7	11280

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	22	11	8	7	1	2	72	16	1090
2018	Non-visible minority	51	23	12	7	6	0	1	75	13	9250
2017	Visible minority	53	21	9	6	7	1	3	77	14	1193
2017	Non-visible minority	55	23	10	6	5	0	1	80	11	11284

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	13	8	3	2	1	23	83	6	1082
2018	Non-visible minority	53	13	5	2	1	0	25	88	4	9202
2017	Visible minority	53	14	5	3	2	1	22	87	7	1186
2017	Non-visible minority	55	14	5	2	1	0	22	89	4	11277

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	59	19	7	2	2	1	9	87	5	1081
2018	Non-visible minority	63	21	7	2	1	0	5	89	4	9216
2017	Visible minority	62	17	7	3	1	1	9	88	5	1183
2017	Non-visible minority	65	20	7	2	1	0	6	90	3	11223

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	63	16	6	3	4	1	5	85	8	1089
2018	Non-visible minority	71	14	6	3	2	0	3	89	5	9255
2017	Visible minority	62	17	6	4	5	1	5	84	9	1187
2017	Non-visible minority	69	17	6	3	2	1	3	89	5	11294

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	27	13	4	3	1	4	79	7	1086
2018	Non-visible minority	54	28	11	4	2	0	2	83	6	9238
2017	Visible minority	51	26	10	4	3	0	5	82	7	1187
2017	Non-visible minority	54	28	10	3	2	0	2	84	5	11262

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	18	31	34	12	4	0	1	49	16	1099
2018	Non-visible minority	18	33	32	12	5	0	0	51	17	9327
2017	Visible minority	18	33	33	11	4	1	1	51	15	1195
2017	Non-visible minority	16	31	35	12	5	0	0	47	17	11319

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	8	16	38	24	12	0	1	37	24	1077
2018	Non-visible minority	10	18	34	24	13	0	0	38	28	9203
2017	Visible minority	7	14	40	25	11	1	2	37	22	1191
2017	Non-visible minority	8	18	38	23	13	0	0	36	26	11248

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	40	15	7	4	4	0	73	11	1088
2018	Non-visible minority	26	39	19	9	5	2	0	66	15	9285
2017	Visible minority	32	37	15	7	4	4	1	72	12	1192
2017	Non-visible minority	23	39	19	9	6	3	0	64	16	11277

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	36	18	9	7	3	0	64	17	1094
2018	Non-visible minority	22	35	19	13	9	1	0	59	22	9299
2017	Visible minority	25	37	17	10	8	3	1	64	18	1196
2017	Non-visible minority	19	37	19	14	10	2	0	57	24	11292

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	25	20	13	12	3	1	28	72	1095
2018	Non-visible minority	24	25	22	13	14	1	0	24	76	9310
2017	Visible minority	26	23	20	12	14	3	1	27	73	1197
2017	Non-visible minority	26	23	21	13	15	3	1	26	74	11301

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	20	746
2018	Non-visible minority	21	6792
2017	Visible minority	20	813
2017	Non-visible minority	18	7812

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	37	746
2018	Non-visible minority	32	6792
2017	Visible minority	36	813
2017	Non-visible minority	29	7812

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	17	746
2018	Non-visible minority	21	6792
2017	Visible minority	14	813
2017	Non-visible minority	14	7812

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	37	746
2018	Non-visible minority	43	6792
2017	Visible minority	43	813
2017	Non-visible minority	47	7812

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	746
2018	Non-visible minority	6	6792
2017	Visible minority	6	813
2017	Non-visible minority	5	7812

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	30	746
2018	Non-visible minority	33	6792

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	38	746
2018	Non-visible minority	39	6792
2017	Visible minority	42	813
2017	Non-visible minority	48	7812

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Visible minority	5	39	17	12	5	21	696
2018	Non-visible minority	5	35	18	12	5	26	6573
2017	Visible minority	6	48	17	10	4	16	795
2017	Non-visible minority	7	41	18	12	4	19	7711

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	36	64	743
2018	Non-visible minority	31	69	6750

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	12	26	21	15	20	2	5	40	37	742
2018	Non-visible minority	11	22	19	18	24	1	5	34	45	6766
2017	Visible minority	14	23	17	16	22	2	7	41	41	819
2017	Non-visible minority	10	20	17	17	26	2	8	33	47	7880

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	5	15	18	20	36	2	4	21	60	743
2018	Non-visible minority	4	12	17	19	43	2	4	16	66	6766
2017	Visible minority	4	11	12	16	48	2	6	17	69	819
2017	Non-visible minority	3	9	13	17	50	2	6	13	73	7870

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	16	14	9	10	2	8	63	22	1092
2018	Non-visible minority	40	15	14	10	13	1	7	59	26	9256

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Department of National Defence by Question 89. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other