2018 Public Service Employee Survey Results for Department of National Defence by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 41 11 14 8 0 1 66 22 7548
2018 First official language - French 27 43 13 11 5 0 1 71 16 2870
2017 First official language - English 26 36 11 16 10 0 0 62 27 9168
2017 First official language - French 25 43 15 11 5 0 0 69 16 3424
2014 First official language - English 23 36 11 17 12 0 0 59 29 10637
2014 First official language - French 24 41 16 12 7 0 0 65 19 4060
2011 First official language - English 29 39 11 12 7 0 1 69 20 11931
2011 First official language - French 28 41 15 10 4 0 1 70 14 4238
2008 First official language - English 27 41 11 12 8 0 1 69 20 8645
2008 First official language - French 26 42 16 10 4 0 1 69 15 3155

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 37 11 6 3 0 0 81 8 7517
2018 First official language - French 42 41 10 5 3 0 0 83 7 2859
2017 First official language - English 46 36 9 5 3 0 0 83 8 9148
2017 First official language - French 41 42 10 4 2 0 0 83 6 3428
2014 First official language - English 44 36 10 6 4 0 0 81 10 10638
2014 First official language - French 40 41 11 5 2 0 0 82 8 4064
2011 First official language - English 47 35 9 5 3 0 0 82 8 11925
2011 First official language - French 46 37 11 4 2 0 0 83 6 4243
2008 First official language - English 45 38 9 5 3 0 0 83 8 8648
2008 First official language - French 40 42 11 5 2 0 0 82 7 3158

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 34 7 5 3 0 0 85 8 7470
2018 First official language - French 48 36 7 6 3 0 0 84 9 2851
2017 First official language - English 54 33 6 5 3 0 0 87 7 9148
2017 First official language - French 48 39 7 4 2 0 0 87 7 3426
2014 First official language - English 52 33 7 5 4 0 0 85 9 10633
2014 First official language - French 47 38 8 5 3 0 0 84 8 4066
2011 First official language - English 54 34 6 4 3 0 0 88 6 11930
2011 First official language - French 48 39 7 4 2 0 0 86 7 4242
2008 First official language - English 50 38 5 4 2 0 0 89 6 8647
2008 First official language - French 47 39 8 3 3 0 0 86 6 3157

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 33 12 8 5 0 0 75 13 7532
2018 First official language - French 41 37 12 5 4 0 1 79 9 2863
2017 First official language - English 43 33 10 8 5 0 0 76 13 9149
2017 First official language - French 38 37 13 7 3 0 1 77 10 3425
2014 First official language - English 38 33 13 8 7 0 0 72 15 10634
2014 First official language - French 34 38 15 7 5 0 1 73 12 4063
2011 First official language - English 40 35 11 8 5 0 0 76 13 11942
2011 First official language - French 36 38 14 7 3 1 1 75 10 4241

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 41 12 8 6 0 0 75 14 7501
2018 First official language - French 36 40 13 7 4 0 0 76 11 2853
2017 First official language - English 34 43 10 8 5 0 0 76 13 9161
2017 First official language - French 34 45 13 5 3 0 0 79 8 3428
2014 First official language - English 31 44 10 9 6 0 0 75 15 10646
2014 First official language - French 30 47 13 7 3 0 0 77 10 4069
2011 First official language - English 37 40 10 7 5 0 0 78 12 11937
2011 First official language - French 40 40 12 5 2 0 0 81 8 4242
2008 First official language - English 39 40 9 7 4 0 0 80 11 8597
2008 First official language - French 40 41 12 5 2 0 0 81 7 3152

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 32 19 13 14 0 0 54 27 7532
2018 First official language - French 25 34 20 11 8 0 0 60 20 2863
2017 First official language - English 23 33 17 14 12 0 0 56 27 9159
2017 First official language - French 23 37 21 12 7 0 0 60 19 3427
2014 First official language - English 19 33 17 16 14 0 0 52 30 10642
2014 First official language - French 20 35 21 14 9 0 0 55 23 4065
2011 First official language - English 21 37 15 15 12 0 0 58 27 11954
2011 First official language - French 21 37 21 13 7 0 0 58 21 4254

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 15 12 8 0 0 65 20 7538
2018 First official language - French 28 41 16 10 5 0 0 69 15 2864
2017 First official language - English 28 39 13 13 7 0 0 67 19 9154
2017 First official language - French 27 45 16 8 4 0 0 71 13 3428

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 40 9 4 3 0 0 84 7 7587
2018 First official language - French 40 44 10 4 2 0 0 84 6 2868
2017 First official language - English 41 39 10 6 4 0 0 80 9 9155
2017 First official language - French 36 45 11 5 2 0 0 81 7 3427
2014 First official language - English 39 39 12 6 4 1 0 79 10 10637
2014 First official language - French 35 44 13 5 3 1 0 80 7 4065
2011 First official language - English 41 40 10 5 3 1 0 82 8 11948
2011 First official language - French 37 43 12 5 2 1 0 81 7 4252
2008 First official language - English 47 37 8 4 3 1 0 85 7 8635
2008 First official language - French 43 42 9 4 2 1 0 85 6 3158

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 36 14 12 10 0 0 64 22 7559
2018 First official language - French 28 40 17 9 5 0 0 68 15 2863
2017 First official language - English 28 35 14 12 10 0 0 64 22 9143
2017 First official language - French 27 40 18 9 6 0 0 67 16 3420

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 31 9 3 2 0 0 87 5 7524
2018 First official language - French 51 36 9 3 1 0 0 87 4 2851
2017 First official language - English 59 29 7 2 1 0 0 89 4 9123
2017 First official language - French 51 38 7 2 1 0 0 89 3 3416
2014 First official language - English 66 24 6 2 2 0 0 90 4 10636
2014 First official language - French 59 31 7 2 1 0 0 91 3 4062
2011 First official language - English 64 27 6 2 1 0 0 91 3 11949
2011 First official language - French 60 32 6 2 1 0 0 92 2 4248

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 38 13 11 9 0 0 66 21 7553
2018 First official language - French 27 39 17 10 7 0 0 66 17 2865
2017 First official language - English 31 39 10 11 8 0 0 71 19 9108
2017 First official language - French 29 40 15 9 6 0 0 69 15 3414
2014 First official language - English 22 42 12 13 11 0 0 64 24 10640
2014 First official language - French 22 40 18 12 8 0 0 62 20 4063
2011 First official language - English 30 40 10 11 8 0 0 71 18 11946
2011 First official language - French 28 40 16 10 5 0 1 69 15 4249

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 33 17 10 9 0 0 64 19 7538
2018 First official language - French 33 35 18 8 6 0 0 68 14 2861
2017 First official language - English 34 34 14 11 7 0 0 68 18 9117
2017 First official language - French 31 39 16 8 5 0 0 70 14 3414
2014 First official language - English 29 36 14 11 9 0 0 65 20 10640
2014 First official language - French 28 38 18 10 6 0 0 66 15 4066

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 15 12 9 0 0 64 21 7560
2018 First official language - French 29 38 18 10 5 0 0 66 15 2850
2017 First official language - English 32 35 14 11 8 0 0 67 19 9117
2017 First official language - French 27 42 17 9 5 0 0 69 14 3414
2014 First official language - English 28 35 15 13 9 0 0 63 22 10636
2014 First official language - French 26 39 19 10 5 0 0 66 15 4063
2011 First official language - English 35 40 12 8 4 1 0 76 12 11932
2011 First official language - French 29 43 17 8 2 1 0 72 11 4238

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 37 11 6 3 0 0 80 9 7569
2018 First official language - French 42 39 12 4 2 0 0 81 7 2864
2017 First official language - English 45 36 11 5 3 0 0 81 9 9105
2017 First official language - French 42 41 11 4 2 0 0 83 6 3409
2014 First official language - English 44 37 10 6 4 0 0 81 9 10637
2014 First official language - French 42 41 10 4 2 0 0 83 7 4058
2011 First official language - English 46 38 8 5 2 0 0 84 8 11943
2011 First official language - French 46 40 8 3 2 0 0 87 5 4242
2008 First official language - English 49 37 6 5 2 0 0 86 7 8644
2008 First official language - French 46 41 8 4 1 0 0 87 5 3158

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 32 17 8 5 0 1 70 13 7615
2018 First official language - French 42 32 15 7 4 0 0 74 10 2888
2017 First official language - English 38 33 16 7 4 0 1 72 12 9167
2017 First official language - French 40 37 13 6 4 0 1 77 10 3429
2014 First official language - English 34 34 18 7 5 0 1 69 13 10645
2014 First official language - French 39 36 15 6 4 0 1 75 10 4063
2011 First official language - English 35 35 18 7 4 0 1 70 11 11947
2011 First official language - French 34 36 17 8 4 0 0 70 12 4245
2008 First official language - English 31 35 19 9 5 0 0 67 14 8642
2008 First official language - French 29 36 19 11 4 0 0 66 15 3158

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 25 35 18 9 1 1 27 37 7604
2018 First official language - French 10 29 33 18 8 1 1 26 40 2881
2017 First official language - English 12 24 34 17 9 1 3 27 37 9112
2017 First official language - French 9 30 34 17 7 1 3 25 40 3409
2014 First official language - English 12 27 35 16 7 1 2 24 40 10619
2014 First official language - French 11 33 34 15 5 0 2 20 44 4062
2011 First official language - English 12 26 35 17 7 1 2 25 39 11903
2011 First official language - French 11 32 32 16 6 1 3 23 44 4236
2008 First official language - English 12 27 34 17 8 1 1 26 40 8605
2008 First official language - French 11 34 32 15 6 1 2 21 46 3151

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 20 27 22 14 1 1 37 34 7574
2018 First official language - French 12 23 28 21 11 3 1 34 37 2871
2017 First official language - English 12 20 28 21 14 1 3 37 34 9070
2017 First official language - French 12 24 30 18 11 2 3 31 37 3397
2014 First official language - English 14 23 30 19 11 1 2 31 38 10617
2014 First official language - French 13 27 31 18 7 2 2 25 42 4058
2011 First official language - English 11 20 29 23 13 1 3 38 32 11877
2011 First official language - French 11 24 30 20 10 2 4 32 36 4227
2008 First official language - English 10 20 28 24 14 1 3 40 31 8583
2008 First official language - French 11 21 32 19 11 3 3 32 35 3150

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 25 28 14 9 1 2 24 48 7582
2018 First official language - French 24 31 24 11 6 2 2 18 57 2872
2017 First official language - English 21 25 27 14 9 1 4 24 48 9096
2017 First official language - French 26 32 25 10 5 1 3 15 60 3408
2014 First official language - English 24 26 26 13 7 1 2 21 51 10622
2014 First official language - French 25 34 25 9 4 1 2 13 61 4063
2011 First official language - English 20 24 28 15 8 1 3 24 47 11869
2011 First official language - French 23 31 26 11 5 1 3 16 56 4228
2008 First official language - English 18 24 29 15 9 1 2 26 44 8589
2008 First official language - French 18 30 27 13 6 2 4 20 51 3146

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 13 31 31 16 1 2 49 20 7552
2018 First official language - French 7 18 33 28 12 1 2 41 25 2871
2017 First official language - English 6 12 30 29 18 1 4 49 19 9017
2017 First official language - French 8 18 34 26 10 1 3 38 27 3402
2014 First official language - English 6 13 33 31 14 1 2 47 20 10572
2014 First official language - French 8 18 36 26 8 1 3 36 27 4048
2011 First official language - English 6 13 31 31 15 1 3 48 19 11853
2011 First official language - French 12 24 32 20 9 1 3 30 37 4225
2008 First official language - English 6 13 32 32 15 0 2 49 19 8587
2008 First official language - French 10 23 35 20 9 1 2 30 35 3144

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 25 26 16 11 1 2 28 46 7590
2018 First official language - French 15 25 28 18 11 1 2 29 42 2876
2017 First official language - English 19 22 27 17 11 1 3 29 43 9106
2017 First official language - French 16 26 28 17 9 1 3 27 44 3408
2014 First official language - English 23 26 27 14 8 1 2 22 50 10618
2014 First official language - French 21 30 27 14 6 1 2 20 52 4057
2011 First official language - English 17 23 28 17 10 1 3 29 42 11885
2011 First official language - French 15 27 29 17 9 1 4 27 43 4240
2008 First official language - English 15 22 29 19 12 1 2 31 39 8589
2008 First official language - French 13 25 29 19 9 1 3 29 40 3151

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 18 26 23 16 2 2 41 32 7561
2018 First official language - French 14 24 26 20 11 2 3 32 40 2873
2017 First official language - English 12 18 26 22 16 2 5 41 32 9082
2017 First official language - French 14 24 24 20 12 2 4 34 40 3411
2014 First official language - English 11 17 26 24 15 2 5 42 30 10603
2014 First official language - French 13 23 27 22 10 2 4 34 38 4052
2011 First official language - English 11 17 25 23 17 2 5 43 30 11878
2011 First official language - French 14 24 24 20 12 2 5 34 40 4231
2008 First official language - English 11 19 25 23 16 2 4 41 32 8595
2008 First official language - French 15 26 24 17 9 2 5 29 45 3149

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 23 29 14 9 2 2 24 45 7588
2018 First official language - French 16 28 30 14 8 3 2 23 45 2878
2017 First official language - English 21 22 28 13 9 2 4 24 46 9095
2017 First official language - French 16 26 31 14 6 3 3 22 45 3410
2014 First official language - English 21 23 29 13 8 2 3 22 47 10612
2014 First official language - French 16 27 32 15 5 3 3 21 45 4052
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 31 21 12 12 3 2 52 26 7587
2018 First official language - French 19 38 21 10 8 3 2 60 18 2874
2017 First official language - English 24 31 16 12 12 3 2 58 25 9167
2017 First official language - French 18 38 20 11 8 3 2 59 20 3424
2014 First official language - English 25 32 15 12 12 3 1 59 25 10639
2014 First official language - French 20 34 21 12 8 3 2 56 21 4066

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 30 12 14 12 1 0 62 26 7568
2018 First official language - French 38 37 12 8 5 0 0 75 13 2867
2017 First official language - English 35 29 11 13 12 1 0 64 25 9168
2017 First official language - French 34 41 13 7 4 1 0 76 12 3423
2014 First official language - English 32 30 11 13 13 1 0 63 26 10635
2014 First official language - French 33 38 13 9 6 1 0 72 15 4064

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 19 21 19 20 10 2 32 44 7564
2018 First official language - French 11 24 23 18 12 10 2 40 34 2866
2017 First official language - English 10 19 18 21 21 10 2 33 47 9169
2017 First official language - French 8 23 24 19 13 10 3 36 37 3424
2014 First official language - English 8 19 18 22 23 8 2 31 49 10641
2014 First official language - French 8 22 23 21 14 10 2 34 40 4068

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 37 12 9 6 0 0 73 15 7563
2018 First official language - French 38 45 9 5 2 0 0 83 7 2857
2017 First official language - English 33 38 12 11 6 0 0 71 17 9152
2017 First official language - French 33 49 11 4 3 0 0 82 7 3416
2014 First official language - English 30 40 12 12 6 0 0 70 18 10629
2014 First official language - French 30 49 12 6 3 0 0 79 8 4068

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 40 15 7 5 1 0 73 12 7567
2018 First official language - French 32 42 17 5 3 1 0 75 8 2872
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 34 15 10 8 0 0 67 18 7556
2018 First official language - French 31 37 17 8 5 1 1 69 13 2872
2017 First official language - English 34 35 14 9 8 0 0 69 17 9177
2017 First official language - French 29 41 17 8 5 0 0 70 13 3425
2014 First official language - English 33 36 13 10 8 0 0 69 18 10647
2014 First official language - French 28 40 17 9 6 0 0 68 15 4065
2011 First official language - English 31 36 14 11 8 0 0 67 19 11936
2011 First official language - French 29 39 17 9 5 0 0 68 15 4247
2008 First official language - English 30 36 12 11 10 0 0 67 21 8641
2008 First official language - French 29 37 16 10 7 0 1 66 17 3151

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 29 14 8 7 1 0 70 15 7549
2018 First official language - French 37 35 16 5 4 2 0 74 10 2867
2017 First official language - English 40 29 13 8 7 2 1 71 15 9177
2017 First official language - French 33 40 16 6 3 1 1 75 9 3423
2014 First official language - English 37 32 13 9 7 1 1 70 16 10644
2014 First official language - French 33 36 17 7 4 2 0 71 12 4067
2011 First official language - English 38 31 13 9 7 1 0 70 17 11933
2011 First official language - French 33 36 17 7 4 2 0 71 12 4243
2008 First official language - English 37 31 12 9 8 2 0 70 18 8639
2008 First official language - French 32 35 17 8 6 3 0 69 14 3154

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 32 13 11 8 0 0 68 18 7533
2018 First official language - French 37 36 14 7 5 0 0 74 12 2863
2017 First official language - English 38 31 12 10 8 1 0 70 18 9171
2017 First official language - French 34 40 13 7 4 0 0 75 11 3426
2014 First official language - English 35 33 11 11 8 1 0 69 19 10643
2014 First official language - French 32 38 15 9 5 1 0 70 14 4069
2011 First official language - English 34 34 11 12 8 0 0 69 20 11929
2011 First official language - French 34 38 14 9 5 1 0 72 14 4246
2008 First official language - English 34 34 10 11 10 1 0 69 21 8638
2008 First official language - French 33 37 14 10 6 1 0 70 16 3153

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 28 13 5 6 1 0 75 12 7534
2018 First official language - French 46 31 13 5 4 1 0 78 9 2868
2017 First official language - English 48 25 13 5 6 2 0 75 11 9158
2017 First official language - French 44 34 12 5 4 1 0 79 9 3421

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 27 13 9 8 0 0 70 17 7547
2018 First official language - French 40 32 15 7 6 0 0 72 13 2863
2017 First official language - English 46 26 12 8 7 0 0 73 15 9127
2017 First official language - French 41 35 13 6 5 0 1 76 11 3413
2014 First official language - English 42 29 11 8 8 0 0 72 17 10630
2014 First official language - French 37 35 14 7 6 1 0 73 13 4066
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 33 18 14 9 3 5 57 24 1918
2018 First official language - French 21 39 18 9 4 3 6 66 14 760
2017 First official language - English 22 36 15 13 7 2 4 63 21 2334
2017 First official language - French 20 40 19 10 4 2 5 65 15 943
2014 First official language - English 23 35 15 12 9 2 4 62 22 2580
2014 First official language - French 21 40 18 11 3 3 5 65 15 1036

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 30 17 11 10 3 0 60 22 7613
2018 First official language - French 25 34 20 10 6 5 0 62 17 2887
2017 First official language - English 27 31 16 11 10 4 0 61 22 9179
2017 First official language - French 22 38 19 10 6 5 0 64 16 3431
2014 First official language - English 24 32 16 12 12 4 0 59 24 10637
2014 First official language - French 19 37 21 11 7 5 0 59 19 4062
2011 First official language - English 23 30 18 12 12 4 0 56 25 11932
2011 First official language - French 21 34 23 10 6 5 0 59 18 4245

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 29 17 15 14 1 0 54 29 7591
2018 First official language - French 23 34 22 11 8 2 0 58 19 2874
2017 First official language - English 24 30 16 15 14 2 0 55 30 9176
2017 First official language - French 19 35 23 12 8 2 0 55 21 3431
2014 First official language - English 19 30 17 17 16 1 0 50 33 10637
2014 First official language - French 16 33 25 14 9 2 0 50 24 4064
2011 First official language - English 20 31 16 14 16 2 0 53 31 11936
2011 First official language - French 18 33 26 12 9 3 0 53 21 4239
2008 First official language - English 23 33 16 13 13 2 0 57 26 8636
2008 First official language - French 22 37 21 10 7 3 0 61 17 3154

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 27 20 18 16 3 0 44 35 7584
2018 First official language - French 16 32 27 14 8 4 0 49 23 2878
2017 First official language - English 16 28 18 19 16 3 0 46 36 9177
2017 First official language - French 13 32 28 14 9 4 0 47 24 3427
2014 First official language - English 13 27 18 20 18 3 0 41 39 10634
2014 First official language - French 11 28 29 17 10 4 0 40 29 4062
2011 First official language - English 11 32 18 20 15 4 0 45 36 11930
2011 First official language - French 10 32 30 15 7 5 0 45 23 4240
2008 First official language - English 12 32 17 20 15 4 0 46 36 8641
2008 First official language - French 11 36 27 14 5 7 0 50 21 3153

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 27 17 21 19 2 0 42 41 7596
2018 First official language - French 15 32 24 16 11 2 0 49 27 2878
2017 First official language - English 15 28 15 21 18 2 0 44 40 9159
2017 First official language - French 13 36 24 15 10 2 0 50 25 3421
2014 First official language - English 13 28 16 22 20 2 0 41 43 10634
2014 First official language - French 11 33 25 18 11 2 0 45 30 4062
2011 First official language - English 12 31 15 23 17 2 0 44 40 11919
2011 First official language - French 13 36 25 17 8 2 0 49 25 4241
2008 First official language - English 13 35 13 22 14 2 0 49 37 8633
2008 First official language - French 15 38 22 16 6 2 0 55 23 3157
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 38 19 13 8 1 0 60 21 7588
2018 First official language - French 22 43 21 10 4 0 0 65 13 2877
2017 First official language - English 23 37 18 13 8 1 0 61 21 9162
2017 First official language - French 20 45 21 9 3 1 0 66 13 3424
2014 First official language - English 20 36 18 14 10 2 0 58 24 10645
2014 First official language - French 18 41 23 11 5 2 0 60 16 4062
2011 First official language - English 22 41 17 12 7 1 0 63 19 11931
2011 First official language - French 22 43 20 9 4 1 0 66 13 4243

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 37 15 10 7 1 1 67 17 7584
2018 First official language - French 26 42 16 10 5 1 0 69 15 2875
2017 First official language - English 35 36 13 8 6 2 1 73 14 9147
2017 First official language - French 27 45 13 9 4 2 1 74 13 3419
2014 First official language - English 37 36 12 7 6 2 1 75 13 10644
2014 First official language - French 26 45 14 8 4 3 1 73 13 4066
2011 First official language - English 37 35 11 7 6 3 1 76 13 11920
2011 First official language - French 31 40 14 8 4 3 0 73 13 4239
2008 First official language - English 35 35 11 8 6 3 1 73 15 8632
2008 First official language - French 30 39 13 9 5 4 1 72 15 3157

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 35 19 9 7 1 0 65 16 7568
2018 First official language - French 30 40 18 8 3 1 0 71 11 2878

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 28 19 13 13 5 1 52 28 7584
2018 First official language - French 19 32 21 12 9 6 1 55 22 2872
2017 First official language - English 24 27 16 13 13 6 1 54 29 9142
2017 First official language - French 18 34 20 11 9 6 2 56 22 3411
2014 First official language - English 21 28 16 15 15 5 1 51 32 10632
2014 First official language - French 14 30 21 13 12 8 1 49 27 4067
2011 First official language - English 19 27 16 15 15 7 1 50 32 11934
2011 First official language - French 17 29 22 12 9 9 2 51 24 4247

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 30 19 15 15 2 0 51 30 7576
2018 First official language - French 22 36 21 12 7 2 0 59 19 2875
2017 First official language - English 23 30 16 15 14 2 1 54 30 9178
2017 First official language - French 22 40 19 11 6 1 0 63 17 3424
2014 First official language - English 18 29 16 17 17 2 1 48 36 10636
2014 First official language - French 19 36 21 14 8 2 0 56 22 4066
2011 First official language - English 23 33 15 14 13 1 1 57 28 11933
2011 First official language - French 24 36 20 12 7 1 0 61 19 4240
2008 First official language - English 22 35 14 14 13 1 1 58 27 8640
2008 First official language - French 20 37 23 11 7 1 0 58 19 3155

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 23 17 15 25 1 3 41 42 7590
2018 First official language - French 15 26 20 15 18 2 4 44 35 2876
2017 First official language - English 16 23 15 17 23 2 5 41 43 9172
2017 First official language - French 14 28 17 16 17 2 5 46 35 3429
2014 First official language - English 12 21 14 17 30 2 5 34 50 10641
2014 First official language - French 11 23 19 17 22 3 5 37 42 4071
2011 First official language - English 13 23 15 16 27 1 4 39 45 11935
2011 First official language - French 14 24 21 17 18 2 4 40 38 4238
2008 First official language - English 15 27 13 17 23 2 4 44 42 8640
2008 First official language - French 16 27 18 17 14 3 4 47 34 3156

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 37 22 11 9 2 0 57 20 7582
2018 First official language - French 18 38 26 9 5 3 0 58 15 2879
2017 First official language - English 21 37 19 12 8 3 0 60 20 9183
2017 First official language - French 17 39 25 9 6 3 1 58 16 3426

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 18 4 4 2 0 74 8 7581
2018 First official language - French 36 40 15 4 2 3 0 79 6 2871
2017 First official language - English 36 33 18 5 4 3 1 72 9 9170
2017 First official language - French 30 43 17 4 2 3 1 76 6 3421
2014 First official language - English 37 34 16 4 3 4 1 75 8 10645
2014 First official language - French 30 43 17 3 2 4 1 77 5 4065

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 37 16 6 4 1 0 73 11 7577
2018 First official language - French 35 44 14 4 2 2 0 80 6 2874
2017 First official language - English 35 38 15 7 4 2 0 74 10 9153
2017 First official language - French 30 49 14 4 2 2 0 80 6 3418
2014 First official language - English 35 36 15 7 4 3 1 73 11 10640
2014 First official language - French 31 44 16 5 2 2 0 77 7 4066
2011 First official language - English 29 37 17 8 6 3 0 68 14 11930
2011 First official language - French 26 42 20 5 3 3 0 71 9 4243

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 36 11 6 5 0 0 79 11 7570
2018 First official language - French 43 42 10 3 2 0 0 85 5 2877
2017 First official language - English 42 37 10 6 4 0 0 79 11 9165
2017 First official language - French 39 46 10 4 2 0 0 85 5 3422
2014 First official language - English 42 35 11 7 5 0 0 78 12 10636
2014 First official language - French 37 45 11 4 2 0 0 83 6 4059
2011 First official language - English 39 37 11 7 5 0 0 76 12 11918
2011 First official language - French 36 44 13 4 3 0 0 80 7 4237
2008 First official language - English 37 39 11 8 5 0 0 76 13 8624
2008 First official language - French 35 45 13 5 3 0 0 80 8 3158

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 30 18 9 8 0 0 65 17 7579
2018 First official language - French 35 36 18 6 4 1 0 72 10 2876
2017 First official language - English 34 31 16 10 8 1 0 66 17 9157
2017 First official language - French 32 39 18 7 4 0 0 71 11 3417
2014 First official language - English 28 34 16 11 9 0 0 63 21 10646
2014 First official language - French 25 42 20 8 5 1 0 67 13 4067
2011 First official language - English 31 36 17 9 7 0 0 67 16 11936
2011 First official language - French 28 42 19 6 4 1 0 71 10 4249

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 32 17 10 8 0 0 65 18 7552
2018 First official language - French 34 38 17 7 4 0 0 72 11 2860
2017 First official language - English 33 34 15 11 7 0 0 67 18 9153
2017 First official language - French 30 41 18 7 4 0 0 71 11 3423
2014 First official language - English 27 36 15 13 9 0 0 63 22 10646
2014 First official language - French 24 42 20 8 5 1 0 67 13 4066
2011 First official language - English 29 38 15 10 7 0 0 67 17 11926
2011 First official language - French 26 43 20 7 4 0 0 70 11 4246
2008 First official language - English 32 39 12 11 6 0 0 72 16 8626
2008 First official language - French 31 43 16 7 3 0 0 74 10 3160

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 24 19 11 10 2 0 60 21 7587
2018 First official language - French 33 28 19 10 7 3 0 63 17 2877
2017 First official language - English 33 25 17 11 9 3 1 61 21 9157
2017 First official language - French 31 30 19 10 7 3 1 64 17 3419
2014 First official language - English 31 25 17 12 11 3 0 59 24 10641
2014 First official language - French 28 30 20 11 8 3 0 60 19 4063
2011 First official language - English 33 26 16 11 10 3 0 62 22 11931
2011 First official language - French 31 31 17 10 7 4 0 64 18 4250
2008 First official language - English 33 28 15 11 9 5 1 64 21 8624
2008 First official language - French 31 29 18 10 7 5 1 63 18 3156
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 24 42 34 7615
2018 First official language - French 25 47 28 2891
2017 First official language - English 23 45 32 9184
2017 First official language - French 24 50 26 3426
2014 First official language - English 23 44 33 10643
2014 First official language - French 23 51 27 4063
2011 First official language - English 21 49 30 11945
2011 First official language - French 22 53 25 4249

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 28 27 25 5 8 7 1871
2018 First official language - French 30 29 26 4 4 7 747
2017 First official language - English 31 25 24 6 7 7 2216
2017 First official language - French 30 29 28 3 2 7 882
2014 First official language - English 33 23 23 10 9999 11 2559
2014 First official language - French 27 25 30 7 9999 10 989
2011 First official language - English 29 28 26 7 9999 9 2717
2011 First official language - French 23 33 28 5 9999 10 1010
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 17 83 7598
2018 First official language - French 12 88 2888

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 50 1233
2018 First official language - French 47 340

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 61 1233
2018 First official language - French 66 340

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1233
2018 First official language - French 6 340

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 1233
2018 First official language - French 0 340

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 1233
2018 First official language - French 3 340

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 1233
2018 First official language - French 3 340

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 1233
2018 First official language - French 3 340

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 1231
2018 First official language - French 37 340

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 1231
2018 First official language - French 47 340

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 1231
2018 First official language - French 43 340

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 1231
2018 First official language - French 41 340

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 1231
2018 First official language - French 33 340

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 53 1231
2018 First official language - French 60 340

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 1231
2018 First official language - French 37 340

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 1231
2018 First official language - French 2 340

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 1231
2018 First official language - French 6 340

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 1231
2018 First official language - French 14 340

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 1231
2018 First official language - French 49 340

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 1231
2018 First official language - French 26 340

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 1231
2018 First official language - French 16 340

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 1233
2018 First official language - French 52 342

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 1233
2018 First official language - French 34 342

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1233
2018 First official language - French 9 342

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 1233
2018 First official language - French 28 342

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 1233
2018 First official language - French 14 342

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1233
2018 First official language - French 13 342

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 1233
2018 First official language - French 15 342

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1233
2018 First official language - French 12 342

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 1233
2018 First official language - French 19 342

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 1103
2018 First official language - French 14 301

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 1103
2018 First official language - French 14 301

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 1103
2018 First official language - French 13 301

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1103
2018 First official language - French 11 301

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1103
2018 First official language - French 16 301

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1103
2018 First official language - French 12 301

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1103
2018 First official language - French 12 301

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1103
2018 First official language - French 14 301

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1103
2018 First official language - French 18 301

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 1103
2018 First official language - French 27 301

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1103
2018 First official language - French 12 301

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 1103
2018 First official language - French 43 301

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 1103
2018 First official language - French 2 301

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 1103
2018 First official language - French 44 301

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 1103
2018 First official language - French 4 301

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1103
2018 First official language - French 12 301

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 23 22 9 10 14 3 51 22 7589
2018 First official language - French 20 28 20 7 6 16 4 59 16 2872
2017 First official language - English 21 23 20 9 9 14 4 54 22 9177
2017 First official language - French 17 32 20 7 6 15 4 60 15 3426
2014 First official language - English 19 23 21 9 10 15 3 52 23 10641
2014 First official language - French 15 29 20 7 6 19 4 57 18 4069

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 31 18 7 7 4 0 66 15 7589
2018 First official language - French 34 38 16 5 4 3 0 74 9 2871
2017 First official language - English 35 31 16 8 6 3 1 69 15 9156
2017 First official language - French 31 42 15 4 3 3 0 76 8 3425
2014 First official language - English 28 32 18 9 7 6 1 64 17 10632
2014 First official language - French 25 40 19 6 4 6 1 70 10 4062
2011 First official language - English 33 35 16 7 5 4 0 71 13 11923
2011 First official language - French 33 43 14 5 2 4 0 78 7 4238
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 7583
2018 First official language - French 6 94 2888

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 552
2018 First official language - French 35 170

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 75 552
2018 First official language - French 79 170

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 1 552
2018 First official language - French 0 170

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 552
2018 First official language - French 7 170

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 552
2018 First official language - French 7 170

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 553
2018 First official language - French 20 170

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 17 553
2018 First official language - French 16 169

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 553
2018 First official language - French 11 169

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 553
2018 First official language - French 4 169

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 553
2018 First official language - French 19 169

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 553
2018 First official language - French 23 169

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 553
2018 First official language - French 12 169

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 553
2018 First official language - French 12 169

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 First official language - English 1 553
2018 First official language - French 0 169

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 553
2018 First official language - French 34 169

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 550
2018 First official language - French 32 171

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 550
2018 First official language - French 20 171

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 550
2018 First official language - French 5 171

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 550
2018 First official language - French 17 171

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 550
2018 First official language - French 6 171

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 550
2018 First official language - French 10 171

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 550
2018 First official language - French 6 171

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 550
2018 First official language - French 8 171

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 550
2018 First official language - French 45 172

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 503
2018 First official language - French 5 154

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 503
2018 First official language - French 8 154

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 503
2018 First official language - French 3 154

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 503
2018 First official language - French 3 154

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 503
2018 First official language - French 6 154

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 503
2018 First official language - French 6 154

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 503
2018 First official language - French 12 154

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 503
2018 First official language - French 12 154

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 503
2018 First official language - French 23 154

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 503
2018 First official language - French 10 154

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 503
2018 First official language - French 41 155

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 69 503
2018 First official language - French 60 154

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 503
2018 First official language - French 4 154

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 503
2018 First official language - French 10 154

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 21 27 5 5 18 3 54 12 7598
2018 First official language - French 21 28 22 3 3 19 4 63 9 2868
2017 First official language - English 23 22 23 4 4 19 5 59 10 9167
2017 First official language - French 18 32 20 3 2 20 5 66 7 3421
2014 First official language - English 20 21 24 4 4 21 5 56 11 10635
2014 First official language - French 15 29 20 4 3 24 5 63 9 4067

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 30 21 5 4 5 1 68 9 7581
2018 First official language - French 33 37 18 3 2 6 1 75 6 2873
2017 First official language - English 36 31 17 5 4 7 1 73 9 9162
2017 First official language - French 30 43 15 3 2 6 1 78 5 3417
2014 First official language - English 31 30 20 5 4 10 1 68 10 10621
2014 First official language - French 25 39 18 3 2 11 1 73 6 4066
2011 First official language - English 38 35 15 5 3 5 0 77 8 11933
2011 First official language - French 33 43 14 3 1 5 0 80 4 4248
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 23 21 15 21 0 1 43 36 7619
2018 First official language - French 20 20 22 16 20 0 1 40 37 2891
2017 First official language - English 21 24 20 14 20 0 1 46 34 9151
2017 First official language - French 18 18 22 17 24 0 2 36 42 3418

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 29 25 13 9 0 1 52 22 7612
2018 First official language - French 20 27 30 15 8 0 0 47 23 2892
2017 First official language - English 26 30 22 12 9 0 1 56 21 9151
2017 First official language - French 18 26 29 16 9 0 1 45 26 3420

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 33 20 10 5 0 1 65 15 7579
2018 First official language - French 24 29 26 13 7 0 1 54 20 2864
2017 First official language - English 35 31 18 9 4 1 2 68 13 9121
2017 First official language - French 20 29 27 14 8 0 2 50 22 3405

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 23 21 16 17 0 1 44 34 7591
2018 First official language - French 18 22 26 17 15 1 1 41 32 2875
2017 First official language - English 21 24 20 17 16 1 1 45 34 9148
2017 First official language - French 17 22 24 19 15 0 3 40 35 3415

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 22 11 5 3 0 6 80 8 7590
2018 First official language - French 48 22 13 5 2 0 9 77 8 2879
2017 First official language - English 51 22 10 4 3 1 9 81 8 9118
2017 First official language - French 42 25 15 5 3 0 11 75 9 3412

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 29 18 9 7 0 1 66 15 7604
2018 First official language - French 37 27 20 9 6 0 1 65 15 2889
2017 First official language - English 37 31 17 8 5 0 1 69 13 9113
2017 First official language - French 36 29 20 9 4 0 1 66 13 3403

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 33 22 10 7 1 1 60 17 7594
2018 First official language - French 26 33 25 10 5 0 1 60 15 2862
2017 First official language - English 30 32 20 10 6 1 1 63 16 9111
2017 First official language - French 28 31 24 11 4 1 2 61 15 3404

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 31 23 13 8 0 1 55 21 7587
2018 First official language - French 23 32 25 13 6 1 1 56 19 2860
2017 First official language - English 25 32 21 13 8 0 1 57 21 9109
2017 First official language - French 22 30 26 13 6 0 2 54 20 3406

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 30 20 12 8 0 1 59 20 7576
2018 First official language - French 27 31 24 11 5 0 1 59 17 2859
2017 First official language - English 31 30 18 12 7 0 1 62 19 9116
2017 First official language - French 28 31 22 11 5 0 2 60 17 3406

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 32 19 10 5 0 1 66 15 7565
2018 First official language - French 30 32 21 11 4 0 1 63 15 2855
2017 First official language - English 36 31 17 8 5 1 2 69 14 9075
2017 First official language - French 30 31 22 10 4 1 2 63 15 3393

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 27 13 5 3 0 2 79 8 7542
2018 First official language - French 50 25 15 5 3 0 3 77 8 2853
2017 First official language - English 53 26 12 5 3 0 1 81 7 9154
2017 First official language - French 51 27 13 5 2 0 2 80 7 3420

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 17 7 2 2 1 4 88 5 7564
2018 First official language - French 62 20 9 2 2 0 4 86 4 2852

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 13 7 4 5 1 2 84 9 7560
2018 First official language - French 67 14 7 4 4 1 3 84 8 2857
2017 First official language - English 71 14 6 4 3 1 2 87 7 9155
2017 First official language - French 68 16 7 4 3 1 3 86 7 3418

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 29 12 5 3 0 1 80 8 7587
2018 First official language - French 53 26 11 5 3 0 1 81 8 2880
2017 First official language - English 51 30 10 4 3 0 1 83 7 9147
2017 First official language - French 52 27 11 5 3 0 2 80 8 3417

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 24 12 7 7 0 1 74 14 7569
2018 First official language - French 55 20 12 6 5 0 2 77 11 2869
2017 First official language - English 55 23 10 6 5 0 1 79 11 9154
2017 First official language - French 56 22 9 6 5 0 2 80 11 3419

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 13 6 2 1 0 26 88 4 7525
2018 First official language - French 55 13 6 2 1 0 22 88 5 2859
2017 First official language - English 55 14 5 2 1 0 22 89 4 9144
2017 First official language - French 54 14 5 3 2 0 22 88 5 3417

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 22 8 2 2 0 6 88 4 7532
2018 First official language - French 67 18 6 2 1 0 5 90 3 2866
2017 First official language - English 64 20 7 2 1 0 6 89 4 9098
2017 First official language - French 67 17 6 2 1 0 7 90 3 3407

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 15 6 3 3 0 3 88 6 7574
2018 First official language - French 73 12 5 3 2 0 4 89 5 2870
2017 First official language - English 68 17 6 3 3 1 3 88 6 9156
2017 First official language - French 69 16 5 2 2 0 5 90 5 3422

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 28 11 4 2 0 2 83 6 7556
2018 First official language - French 55 25 13 4 1 0 2 82 5 2867
2017 First official language - English 54 29 10 3 2 0 2 85 5 9133
2017 First official language - French 55 25 11 4 2 0 3 83 6 3413

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 32 32 12 5 0 0 50 18 7635
2018 First official language - French 17 34 34 12 3 0 0 51 15 2891
2017 First official language - English 17 32 34 12 5 0 0 49 17 9184
2017 First official language - French 14 30 37 12 5 0 1 45 18 3429

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 18 35 24 12 0 0 36 29 7525
2018 First official language - French 6 17 34 26 16 0 1 43 24 2860
2017 First official language - English 8 18 38 23 12 0 1 35 26 9131
2017 First official language - French 5 18 36 25 15 0 1 40 23 3405

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 18 9 6 2 0 66 15 7597
2018 First official language - French 26 40 19 8 4 3 0 68 12 2879
2017 First official language - English 25 37 18 10 7 3 0 64 17 9155
2017 First official language - French 20 42 22 8 4 4 1 65 12 3413

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 34 19 13 10 1 0 58 23 7611
2018 First official language - French 22 40 20 11 6 2 0 63 17 2882
2017 First official language - English 21 35 18 14 10 2 0 57 25 9162
2017 First official language - French 16 43 21 11 6 2 0 61 18 3425
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 26 22 13 14 2 0 24 76 7624
2018 First official language - French 25 24 22 13 14 1 1 26 74 2884
2017 First official language - English 25 23 21 13 15 3 1 26 74 9177
2017 First official language - French 27 22 21 13 14 2 1 28 72 3425

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 5530
2018 First official language - French 19 2092
2017 First official language - English 19 6366
2017 First official language - French 17 2331

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 5530
2018 First official language - French 33 2092
2017 First official language - English 28 6366
2017 First official language - French 33 2331

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 5530
2018 First official language - French 21 2092
2017 First official language - English 13 6366
2017 First official language - French 16 2331

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 5530
2018 First official language - French 38 2092
2017 First official language - English 47 6366
2017 First official language - French 43 2331

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 5530
2018 First official language - French 7 2092
2017 First official language - English 4 6366
2017 First official language - French 7 2331

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 5530
2018 First official language - French 32 2092

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 5530
2018 First official language - French 40 2092
2017 First official language - English 47 6366
2017 First official language - French 48 2331

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 5 34 17 12 4 27 5321
2018 First official language - French 5 38 19 11 5 22 2024
2017 First official language - English 7 41 17 12 4 20 6258
2017 First official language - French 6 42 19 10 4 17 2314

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 31 69 5507
2018 First official language - French 32 68 2068

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 22 19 18 24 1 5 35 45 5502
2018 First official language - French 11 20 21 19 21 1 7 34 44 2089
2017 First official language - English 11 21 17 17 25 2 7 36 46 6407
2017 First official language - French 7 18 19 16 25 2 12 29 49 2364

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 12 16 19 44 2 3 17 66 5507
2018 First official language - French 4 12 18 21 40 1 5 16 65 2086
2017 First official language - English 3 10 13 16 49 2 6 14 72 6400
2017 First official language - French 3 8 13 18 50 2 7 11 75 2361

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 15 14 10 13 1 6 61 25 7570
2018 First official language - French 37 14 14 12 13 1 9 56 28 2876
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