2018 Public Service Employee Survey Results for Department of National Defence by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 42 10 13 5 0 1 72 18 2810
2018 3 to 10 years in current department or agency 26 42 10 15 7 0 0 68 22 3351
2018 11 to 20 years in current department or agency 24 40 14 13 8 0 0 65 22 2844
2018 More than 20 years in current department or agency 24 41 13 12 9 0 1 66 21 1301
2017 Less than 3 years in current department or agency 33 38 10 12 7 0 0 70 19 2270
2017 3 to 10 years in current department or agency 24 38 12 16 10 0 0 62 26 4508
2017 11 to 20 years in current department or agency 23 38 13 16 10 0 0 61 26 3310
2017 More than 20 years in current department or agency 26 39 13 14 8 0 1 65 21 2321
2014 Less than 3 years in current department or agency 29 37 11 14 7 0 1 67 22 1274
2014 3 to 10 years in current department or agency 23 37 12 17 11 0 0 60 27 7390
2014 11 to 20 years in current department or agency 22 38 12 16 12 0 0 60 28 2957
2014 More than 20 years in current department or agency 23 38 13 14 11 0 1 62 26 2976

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 36 10 6 3 0 0 81 9 2801
2018 3 to 10 years in current department or agency 43 38 11 5 3 0 0 81 8 3338
2018 11 to 20 years in current department or agency 42 39 11 6 2 0 0 81 8 2833
2018 More than 20 years in current department or agency 43 40 11 3 3 0 0 83 6 1292
2017 Less than 3 years in current department or agency 48 34 9 6 3 0 0 82 9 2262
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 8 4501
2017 11 to 20 years in current department or agency 43 39 10 4 3 0 0 83 7 3308
2017 More than 20 years in current department or agency 47 38 9 4 2 0 0 85 6 2325
2014 Less than 3 years in current department or agency 47 33 10 6 4 0 0 80 10 1271
2014 3 to 10 years in current department or agency 42 38 10 6 4 0 0 80 10 7396
2014 11 to 20 years in current department or agency 43 38 10 5 3 0 0 81 8 2955
2014 More than 20 years in current department or agency 45 39 9 4 2 0 0 84 7 2980

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 33 7 6 3 0 0 84 9 2790
2018 3 to 10 years in current department or agency 50 35 7 5 3 0 0 85 8 3317
2018 11 to 20 years in current department or agency 50 35 7 5 3 0 0 85 8 2819
2018 More than 20 years in current department or agency 51 36 7 4 2 0 0 87 6 1280
2017 Less than 3 years in current department or agency 53 32 7 6 2 0 0 86 8 2265
2017 3 to 10 years in current department or agency 52 34 7 5 3 0 0 86 8 4500
2017 11 to 20 years in current department or agency 51 36 6 5 2 0 0 87 7 3308
2017 More than 20 years in current department or agency 54 35 6 3 2 0 0 89 5 2322
2014 Less than 3 years in current department or agency 51 31 8 6 3 0 0 83 9 1274
2014 3 to 10 years in current department or agency 49 34 7 6 4 0 0 83 9 7393
2014 11 to 20 years in current department or agency 51 36 6 5 3 0 0 86 7 2954
2014 More than 20 years in current department or agency 52 35 6 4 3 0 0 87 7 2978

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 30 9 4 2 0 0 85 6 2805
2018 3 to 10 years in current department or agency 40 36 12 7 5 0 0 76 12 3341
2018 11 to 20 years in current department or agency 34 36 14 9 6 0 0 70 15 2839
2018 More than 20 years in current department or agency 34 36 16 7 7 0 0 70 14 1298
2017 Less than 3 years in current department or agency 55 29 8 4 2 0 1 85 7 2262
2017 3 to 10 years in current department or agency 41 35 11 8 5 0 0 76 13 4500
2017 11 to 20 years in current department or agency 36 35 13 9 6 0 0 72 15 3306
2017 More than 20 years in current department or agency 38 36 12 8 5 0 1 75 13 2325
2014 Less than 3 years in current department or agency 45 32 12 5 3 1 1 79 9 1272
2014 3 to 10 years in current department or agency 39 35 12 8 6 0 0 74 14 7394
2014 11 to 20 years in current department or agency 35 34 14 9 7 0 1 69 16 2956
2014 More than 20 years in current department or agency 33 36 15 8 7 0 1 70 15 2976

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 40 11 6 3 0 0 80 9 2791
2018 3 to 10 years in current department or agency 33 41 12 8 5 0 0 75 13 3333
2018 11 to 20 years in current department or agency 31 40 13 9 7 0 0 71 16 2832
2018 More than 20 years in current department or agency 34 41 12 7 6 0 0 75 13 1285
2017 Less than 3 years in current department or agency 39 42 10 6 3 0 0 81 9 2268
2017 3 to 10 years in current department or agency 33 42 11 8 5 0 0 76 13 4506
2017 11 to 20 years in current department or agency 30 45 12 8 5 0 0 75 13 3308
2017 More than 20 years in current department or agency 36 43 11 6 4 0 0 79 10 2324
2014 Less than 3 years in current department or agency 39 41 10 6 4 0 0 80 10 1274
2014 3 to 10 years in current department or agency 30 44 12 9 6 0 0 74 15 7402
2014 11 to 20 years in current department or agency 29 46 11 9 5 0 0 75 14 2958
2014 More than 20 years in current department or agency 31 46 10 8 5 0 0 77 13 2980

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 35 18 8 5 0 1 68 13 2811
2018 3 to 10 years in current department or agency 21 32 20 14 14 0 0 53 27 3339
2018 11 to 20 years in current department or agency 18 30 20 15 17 0 0 48 32 2839
2018 More than 20 years in current department or agency 19 31 21 14 14 0 0 51 28 1295
2017 Less than 3 years in current department or agency 35 35 15 9 5 0 0 71 14 2267
2017 3 to 10 years in current department or agency 22 34 18 14 12 0 0 55 27 4504
2017 11 to 20 years in current department or agency 18 32 19 16 14 0 0 51 30 3310
2017 More than 20 years in current department or agency 20 36 19 15 10 0 0 56 25 2322
2014 Less than 3 years in current department or agency 28 39 16 9 7 0 1 68 16 1273
2014 3 to 10 years in current department or agency 19 33 18 16 13 0 0 53 29 7398
2014 11 to 20 years in current department or agency 17 33 19 18 13 0 0 50 31 2954
2014 More than 20 years in current department or agency 19 33 19 15 14 0 0 52 29 2981

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 14 10 4 0 0 71 15 2803
2018 3 to 10 years in current department or agency 27 39 14 12 7 0 0 66 19 3346
2018 11 to 20 years in current department or agency 23 38 18 12 8 0 0 61 21 2845
2018 More than 20 years in current department or agency 26 38 16 11 9 0 0 64 20 1297
2017 Less than 3 years in current department or agency 34 41 12 9 4 0 0 75 13 2266
2017 3 to 10 years in current department or agency 27 40 14 13 7 0 0 67 19 4505
2017 11 to 20 years in current department or agency 24 41 16 12 7 0 0 65 19 3305
2017 More than 20 years in current department or agency 28 41 15 10 6 0 0 69 16 2322

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 40 6 3 1 0 0 90 4 2817
2018 3 to 10 years in current department or agency 43 40 10 4 3 0 0 83 7 3362
2018 11 to 20 years in current department or agency 38 42 11 5 4 0 0 80 8 2864
2018 More than 20 years in current department or agency 39 43 10 5 3 1 0 82 8 1303
2017 Less than 3 years in current department or agency 48 38 8 5 2 0 0 85 7 2266
2017 3 to 10 years in current department or agency 39 40 11 5 4 0 0 80 9 4509
2017 11 to 20 years in current department or agency 36 40 12 7 4 1 0 77 11 3308
2017 More than 20 years in current department or agency 40 42 9 5 3 0 0 82 8 2318
2014 Less than 3 years in current department or agency 46 38 10 4 2 1 0 85 6 1273
2014 3 to 10 years in current department or agency 38 40 12 6 4 1 0 78 9 7394
2014 11 to 20 years in current department or agency 36 41 13 6 4 1 0 77 9 2957
2014 More than 20 years in current department or agency 38 41 12 5 4 1 0 80 9 2977

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 40 12 7 4 0 0 77 11 2808
2018 3 to 10 years in current department or agency 27 36 15 12 9 0 0 63 22 3347
2018 11 to 20 years in current department or agency 23 35 16 13 12 0 0 58 26 2856
2018 More than 20 years in current department or agency 23 39 15 13 10 0 0 62 23 1302
2017 Less than 3 years in current department or agency 40 37 12 7 4 0 0 77 11 2262
2017 3 to 10 years in current department or agency 27 37 15 11 10 0 0 64 21 4498
2017 11 to 20 years in current department or agency 23 35 16 14 12 0 0 58 26 3297
2017 More than 20 years in current department or agency 27 36 16 11 9 0 0 63 20 2320

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 32 10 3 1 0 0 86 4 2802
2018 3 to 10 years in current department or agency 53 33 9 3 2 0 0 87 4 3335
2018 11 to 20 years in current department or agency 55 31 9 3 2 0 0 86 5 2838
2018 More than 20 years in current department or agency 56 33 7 2 2 0 0 89 4 1288
2017 Less than 3 years in current department or agency 58 30 8 3 1 0 0 88 3 2249
2017 3 to 10 years in current department or agency 57 32 8 3 1 0 0 88 4 4492
2017 11 to 20 years in current department or agency 56 32 7 3 1 0 0 89 4 3304
2017 More than 20 years in current department or agency 59 32 6 1 1 0 0 91 3 2313
2014 Less than 3 years in current department or agency 67 24 6 1 1 0 0 91 2 1272
2014 3 to 10 years in current department or agency 64 26 7 2 1 0 0 89 4 7395
2014 11 to 20 years in current department or agency 65 26 6 2 1 0 0 91 3 2957
2014 More than 20 years in current department or agency 65 26 5 2 1 0 0 92 3 2974

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 38 14 9 4 0 0 74 12 2805
2018 3 to 10 years in current department or agency 27 39 14 11 9 0 0 65 20 3351
2018 11 to 20 years in current department or agency 23 38 15 13 11 0 0 61 24 2855
2018 More than 20 years in current department or agency 24 39 14 12 11 0 0 63 23 1298
2017 Less than 3 years in current department or agency 38 39 11 7 4 0 0 77 12 2250
2017 3 to 10 years in current department or agency 29 40 11 11 8 0 0 69 19 4482
2017 11 to 20 years in current department or agency 26 40 12 13 8 0 0 66 21 3300
2017 More than 20 years in current department or agency 31 40 12 10 7 0 0 71 17 2309
2014 Less than 3 years in current department or agency 27 41 15 10 6 1 1 69 16 1273
2014 3 to 10 years in current department or agency 21 42 13 14 10 0 0 63 24 7399
2014 11 to 20 years in current department or agency 20 42 13 14 10 0 0 63 24 2954
2014 More than 20 years in current department or agency 23 42 13 12 11 0 0 65 23 2976

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 33 13 7 4 0 0 75 12 2798
2018 3 to 10 years in current department or agency 29 34 17 11 8 0 0 64 19 3346
2018 11 to 20 years in current department or agency 26 33 18 11 11 0 0 60 22 2847
2018 More than 20 years in current department or agency 28 33 20 10 9 0 0 61 19 1301
2017 Less than 3 years in current department or agency 43 33 13 7 4 0 0 76 11 2252
2017 3 to 10 years in current department or agency 32 36 14 10 8 0 0 68 18 4489
2017 11 to 20 years in current department or agency 29 35 16 12 8 0 0 65 20 3300
2017 More than 20 years in current department or agency 33 36 15 9 7 0 0 69 16 2310
2014 Less than 3 years in current department or agency 36 36 15 8 5 0 0 72 13 1274
2014 3 to 10 years in current department or agency 28 37 16 11 8 0 0 65 19 7398
2014 11 to 20 years in current department or agency 27 36 16 12 8 0 0 64 20 2956
2014 More than 20 years in current department or agency 29 37 14 11 9 0 0 66 20 2980

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 36 13 7 4 0 0 76 11 2806
2018 3 to 10 years in current department or agency 28 35 16 13 8 0 0 63 21 3341
2018 11 to 20 years in current department or agency 23 34 18 13 11 0 0 58 24 2848
2018 More than 20 years in current department or agency 24 34 17 14 10 0 0 58 24 1302
2017 Less than 3 years in current department or agency 42 36 11 7 3 0 0 78 10 2251
2017 3 to 10 years in current department or agency 29 37 14 11 8 0 0 67 19 4485
2017 11 to 20 years in current department or agency 26 36 16 12 9 0 0 62 21 3300
2017 More than 20 years in current department or agency 29 37 16 10 7 0 0 67 17 2315
2014 Less than 3 years in current department or agency 38 36 14 6 5 1 0 75 11 1273
2014 3 to 10 years in current department or agency 27 37 16 12 8 0 0 64 20 7397
2014 11 to 20 years in current department or agency 26 35 17 14 8 0 0 60 23 2953
2014 More than 20 years in current department or agency 26 37 15 12 10 0 0 63 22 2977

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 34 10 4 2 0 0 84 6 2813
2018 3 to 10 years in current department or agency 42 37 12 6 3 0 0 79 9 3351
2018 11 to 20 years in current department or agency 38 40 12 7 4 0 0 78 10 2856
2018 More than 20 years in current department or agency 42 39 10 6 3 0 0 81 9 1305
2017 Less than 3 years in current department or agency 51 33 9 4 2 0 0 84 6 2245
2017 3 to 10 years in current department or agency 43 38 11 5 3 0 0 81 9 4480
2017 11 to 20 years in current department or agency 39 40 12 5 3 0 0 79 9 3298
2017 More than 20 years in current department or agency 45 37 10 4 3 0 0 83 7 2310
2014 Less than 3 years in current department or agency 52 31 9 5 3 0 0 83 8 1271
2014 3 to 10 years in current department or agency 42 38 11 6 4 0 0 80 9 7395
2014 11 to 20 years in current department or agency 42 39 10 6 3 0 0 81 9 2953
2014 More than 20 years in current department or agency 45 39 8 4 3 0 0 84 7 2975

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 32 13 4 2 0 1 81 6 2831
2018 3 to 10 years in current department or agency 38 31 16 9 5 0 0 70 14 3383
2018 11 to 20 years in current department or agency 33 33 19 8 6 0 1 66 15 2864
2018 More than 20 years in current department or agency 33 31 20 10 6 0 1 64 16 1315
2017 Less than 3 years in current department or agency 48 32 12 5 2 0 1 82 7 2270
2017 3 to 10 years in current department or agency 37 35 15 7 4 0 1 74 11 4507
2017 11 to 20 years in current department or agency 35 34 17 8 4 1 1 70 12 3313
2017 More than 20 years in current department or agency 36 34 15 8 6 0 1 70 14 2323
2014 Less than 3 years in current department or agency 46 32 13 5 2 0 1 79 8 1273
2014 3 to 10 years in current department or agency 36 35 17 7 4 0 1 72 11 7399
2014 11 to 20 years in current department or agency 34 35 18 7 5 0 1 70 13 2956
2014 More than 20 years in current department or agency 32 35 18 9 6 0 1 67 14 2980

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 19 33 25 14 1 2 40 26 2829
2018 3 to 10 years in current department or agency 11 28 35 17 8 0 1 25 39 3371
2018 11 to 20 years in current department or agency 15 30 34 15 5 0 1 20 45 2867
2018 More than 20 years in current department or agency 14 31 35 14 5 0 1 19 45 1310
2017 Less than 3 years in current department or agency 7 19 32 23 14 1 3 39 27 2258
2017 3 to 10 years in current department or agency 12 26 34 18 7 1 3 26 39 4487
2017 11 to 20 years in current department or agency 12 28 35 15 6 0 2 22 42 3296
2017 More than 20 years in current department or agency 12 29 36 13 7 0 2 21 42 2298
2014 Less than 3 years in current department or agency 7 20 33 23 12 1 3 37 29 1270
2014 3 to 10 years in current department or agency 12 27 36 16 7 0 2 24 40 7385
2014 11 to 20 years in current department or agency 12 32 35 14 5 1 1 19 45 2953
2014 More than 20 years in current department or agency 12 33 34 14 5 0 2 19 46 2972

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 24 27 23 4 2 53 22 2817
2018 3 to 10 years in current department or agency 14 22 28 21 12 1 1 34 37 3354
2018 11 to 20 years in current department or agency 16 24 29 19 9 1 1 28 42 2860
2018 More than 20 years in current department or agency 17 26 29 18 8 1 1 26 44 1306
2017 Less than 3 years in current department or agency 7 14 25 24 23 3 5 51 22 2253
2017 3 to 10 years in current department or agency 13 21 29 21 12 1 3 35 36 4463
2017 11 to 20 years in current department or agency 14 24 30 18 10 1 3 29 40 3279
2017 More than 20 years in current department or agency 12 25 31 17 10 1 3 29 39 2291
2014 Less than 3 years in current department or agency 9 17 26 24 17 4 3 44 28 1271
2014 3 to 10 years in current department or agency 14 23 30 20 10 2 2 31 38 7383
2014 11 to 20 years in current department or agency 15 25 32 17 8 1 2 25 42 2951
2014 More than 20 years in current department or agency 15 27 32 16 7 1 2 23 44 2970

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 20 28 19 13 3 2 34 36 2829
2018 3 to 10 years in current department or agency 23 27 27 12 8 1 2 20 52 3364
2018 11 to 20 years in current department or agency 27 30 26 11 5 1 1 16 58 2851
2018 More than 20 years in current department or agency 28 30 25 10 5 1 2 15 59 1301
2017 Less than 3 years in current department or agency 15 22 28 17 13 2 4 32 39 2254
2017 3 to 10 years in current department or agency 22 26 27 13 7 1 4 20 51 4474
2017 11 to 20 years in current department or agency 26 29 25 10 6 1 3 17 57 3295
2017 More than 20 years in current department or agency 25 31 25 10 6 1 3 17 57 2299
2014 Less than 3 years in current department or agency 15 21 28 18 12 2 4 32 38 1273
2014 3 to 10 years in current department or agency 24 27 26 13 6 1 2 20 53 7387
2014 11 to 20 years in current department or agency 26 28 26 11 6 1 2 17 56 2952
2014 More than 20 years in current department or agency 27 31 24 10 5 1 2 15 60 2972

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 8 24 36 25 2 2 64 12 2811
2018 3 to 10 years in current department or agency 6 15 33 31 14 0 2 46 21 3352
2018 11 to 20 years in current department or agency 8 18 35 27 9 1 2 37 27 2843
2018 More than 20 years in current department or agency 9 19 36 24 9 0 2 34 29 1308
2017 Less than 3 years in current department or agency 3 8 23 33 27 1 5 63 12 2231
2017 3 to 10 years in current department or agency 6 13 32 30 15 1 4 47 20 4454
2017 11 to 20 years in current department or agency 7 16 35 26 12 1 3 40 24 3265
2017 More than 20 years in current department or agency 8 18 35 25 10 0 3 37 27 2291
2014 Less than 3 years in current department or agency 4 10 23 35 23 2 3 61 15 1269
2014 3 to 10 years in current department or agency 6 12 33 32 14 1 3 47 19 7352
2014 11 to 20 years in current department or agency 7 16 36 29 10 1 2 40 23 2940
2014 More than 20 years in current department or agency 8 19 36 25 8 0 2 35 28 2958

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 17 26 24 20 3 3 46 27 2829
2018 3 to 10 years in current department or agency 20 26 26 16 10 0 1 26 47 3359
2018 11 to 20 years in current department or agency 24 30 26 13 6 1 1 19 54 2860
2018 More than 20 years in current department or agency 24 31 28 10 6 0 1 17 55 1310
2017 Less than 3 years in current department or agency 10 14 24 24 21 2 5 48 26 2254
2017 3 to 10 years in current department or agency 19 23 29 17 9 1 3 27 43 4484
2017 11 to 20 years in current department or agency 22 26 28 14 7 1 3 21 50 3289
2017 More than 20 years in current department or agency 20 29 26 14 8 0 2 22 51 2306
2014 Less than 3 years in current department or agency 14 19 25 20 16 2 4 39 34 1271
2014 3 to 10 years in current department or agency 22 25 28 14 8 1 2 23 48 7385
2014 11 to 20 years in current department or agency 24 30 26 12 6 0 1 18 55 2948
2014 More than 20 years in current department or agency 25 31 26 11 5 0 2 16 57 2970

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 15 23 24 21 4 3 49 26 2819
2018 3 to 10 years in current department or agency 15 21 27 21 14 1 2 36 36 3359
2018 11 to 20 years in current department or agency 15 22 26 23 12 1 2 36 38 2840
2018 More than 20 years in current department or agency 16 23 27 22 10 0 2 32 40 1310
2017 Less than 3 years in current department or agency 8 13 23 22 23 4 6 50 24 2250
2017 3 to 10 years in current department or agency 13 20 26 22 14 1 5 38 35 4466
2017 11 to 20 years in current department or agency 13 22 26 21 13 1 4 36 37 3295
2017 More than 20 years in current department or agency 14 21 27 21 12 1 5 34 37 2300
2014 Less than 3 years in current department or agency 10 15 24 24 17 5 6 46 27 1268
2014 3 to 10 years in current department or agency 11 18 26 23 15 1 4 41 31 7381
2014 11 to 20 years in current department or agency 13 19 27 24 12 1 4 38 34 2943
2014 More than 20 years in current department or agency 13 21 27 21 12 1 4 36 36 2962

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 19 30 19 15 3 3 35 33 2823
2018 3 to 10 years in current department or agency 20 24 29 15 9 1 2 24 46 3369
2018 11 to 20 years in current department or agency 22 28 30 11 5 2 2 17 52 2856
2018 More than 20 years in current department or agency 24 29 28 11 5 2 2 17 54 1311
2017 Less than 3 years in current department or agency 13 18 29 17 14 3 4 34 34 2255
2017 3 to 10 years in current department or agency 19 23 29 14 8 2 4 24 45 4476
2017 11 to 20 years in current department or agency 23 25 29 12 6 2 4 18 51 3292
2017 More than 20 years in current department or agency 20 26 31 11 6 2 3 18 49 2300
2014 Less than 3 years in current department or agency 13 19 28 17 14 5 4 34 35 1271
2014 3 to 10 years in current department or agency 19 23 31 14 8 2 3 23 45 7379
2014 11 to 20 years in current department or agency 21 26 29 13 6 2 3 20 49 2951
2014 More than 20 years in current department or agency 21 27 30 11 6 2 3 18 50 2964
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 33 19 7 6 6 3 66 14 2825
2018 3 to 10 years in current department or agency 17 32 21 13 13 3 1 51 27 3363
2018 11 to 20 years in current department or agency 15 31 23 13 14 2 1 48 28 2853
2018 More than 20 years in current department or agency 15 36 21 13 12 2 1 52 26 1311
2017 Less than 3 years in current department or agency 32 30 15 9 7 5 3 67 17 2266
2017 3 to 10 years in current department or agency 22 32 17 12 12 3 2 57 25 4505
2017 11 to 20 years in current department or agency 18 33 18 13 13 3 1 54 27 3315
2017 More than 20 years in current department or agency 21 36 17 12 10 2 1 59 23 2325
2014 Less than 3 years in current department or agency 30 31 14 9 7 6 4 68 17 1271
2014 3 to 10 years in current department or agency 24 31 17 13 12 3 1 57 25 7401
2014 11 to 20 years in current department or agency 21 34 17 14 11 3 1 57 26 2957
2014 More than 20 years in current department or agency 22 35 18 12 11 2 1 59 23 2975

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31 9 9 5 1 0 76 15 2815
2018 3 to 10 years in current department or agency 29 32 13 14 11 0 0 62 25 3354
2018 11 to 20 years in current department or agency 28 32 12 14 13 1 0 60 28 2846
2018 More than 20 years in current department or agency 29 34 13 12 11 0 0 64 23 1310
2017 Less than 3 years in current department or agency 47 29 9 8 6 0 0 77 14 2267
2017 3 to 10 years in current department or agency 32 32 12 12 11 0 0 64 23 4506
2017 11 to 20 years in current department or agency 30 32 12 13 11 1 0 63 25 3315
2017 More than 20 years in current department or agency 33 36 12 10 9 1 0 69 19 2322
2014 Less than 3 years in current department or agency 41 31 10 10 7 1 1 73 17 1269
2014 3 to 10 years in current department or agency 33 31 11 12 12 1 0 65 24 7397
2014 11 to 20 years in current department or agency 30 33 12 12 11 1 0 64 24 2955
2014 More than 20 years in current department or agency 32 34 12 11 11 1 0 66 22 2977

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 21 21 15 10 16 3 44 30 2817
2018 3 to 10 years in current department or agency 9 19 22 21 20 8 1 31 45 3354
2018 11 to 20 years in current department or agency 7 20 21 19 23 8 1 29 47 2842
2018 More than 20 years in current department or agency 8 21 23 21 20 6 1 31 44 1310
2017 Less than 3 years in current department or agency 14 20 17 15 12 18 3 44 35 2267
2017 3 to 10 years in current department or agency 9 19 19 21 21 8 2 32 47 4508
2017 11 to 20 years in current department or agency 7 19 20 22 22 9 2 29 49 3313
2017 More than 20 years in current department or agency 8 24 22 22 16 8 2 34 41 2324
2014 Less than 3 years in current department or agency 13 20 19 15 13 17 2 41 36 1272
2014 3 to 10 years in current department or agency 8 19 19 23 22 8 2 30 49 7398
2014 11 to 20 years in current department or agency 7 21 19 22 21 8 1 31 48 2960
2014 More than 20 years in current department or agency 8 22 21 22 19 6 1 32 45 2978

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 35 7 6 3 0 0 85 8 2821
2018 3 to 10 years in current department or agency 34 39 13 9 6 0 0 73 15 3345
2018 11 to 20 years in current department or agency 30 41 14 10 6 0 0 71 15 2835
2018 More than 20 years in current department or agency 29 43 13 9 5 0 0 72 14 1310
2017 Less than 3 years in current department or agency 45 35 9 6 4 0 0 81 10 2261
2017 3 to 10 years in current department or agency 32 41 12 10 6 0 0 73 16 4500
2017 11 to 20 years in current department or agency 27 44 12 10 6 0 0 71 17 3306
2017 More than 20 years in current department or agency 32 43 12 8 4 0 0 75 12 2317
2014 Less than 3 years in current department or agency 41 37 10 8 4 0 0 78 12 1270
2014 3 to 10 years in current department or agency 30 42 12 11 6 0 0 72 16 7395
2014 11 to 20 years in current department or agency 27 44 13 10 5 0 0 72 15 2956
2014 More than 20 years in current department or agency 27 45 14 10 5 0 0 72 14 2976

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 38 12 4 2 1 0 81 7 2824
2018 3 to 10 years in current department or agency 30 41 15 7 5 1 0 72 12 3353
2018 11 to 20 years in current department or agency 27 42 17 7 6 1 0 69 13 2849
2018 More than 20 years in current department or agency 26 43 18 7 5 1 0 70 12 1304
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 35 13 7 4 1 1 77 10 2813
2018 3 to 10 years in current department or agency 33 33 16 10 8 0 0 66 18 3355
2018 11 to 20 years in current department or agency 27 36 17 11 9 0 0 63 20 2848
2018 More than 20 years in current department or agency 24 38 18 11 8 1 0 63 19 1305
2017 Less than 3 years in current department or agency 42 34 12 7 5 0 1 76 12 2266
2017 3 to 10 years in current department or agency 33 35 15 9 7 0 0 69 17 4512
2017 11 to 20 years in current department or agency 28 38 15 9 8 0 0 67 17 3316
2017 More than 20 years in current department or agency 29 38 17 9 7 0 0 67 16 2325
2014 Less than 3 years in current department or agency 38 35 12 7 5 1 1 74 13 1273
2014 3 to 10 years in current department or agency 32 36 14 10 7 0 0 69 17 7402
2014 11 to 20 years in current department or agency 30 36 15 11 7 1 0 66 18 2956
2014 More than 20 years in current department or agency 29 38 15 10 7 0 0 67 17 2979

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 29 11 4 3 2 0 81 7 2813
2018 3 to 10 years in current department or agency 38 30 15 8 7 1 0 69 16 3352
2018 11 to 20 years in current department or agency 34 31 17 9 8 1 0 65 17 2839
2018 More than 20 years in current department or agency 31 35 17 8 7 2 0 68 15 1305
2017 Less than 3 years in current department or agency 51 27 11 5 4 1 1 80 9 2270
2017 3 to 10 years in current department or agency 37 33 14 7 7 2 1 72 14 4509
2017 11 to 20 years in current department or agency 33 33 16 9 7 2 1 68 16 3314
2017 More than 20 years in current department or agency 35 34 15 8 5 2 0 71 14 2324
2014 Less than 3 years in current department or agency 44 30 13 5 5 3 1 77 10 1271
2014 3 to 10 years in current department or agency 37 32 14 9 7 1 1 70 16 7402
2014 11 to 20 years in current department or agency 33 34 15 9 7 2 0 69 16 2959
2014 More than 20 years in current department or agency 34 35 15 8 6 1 1 70 15 2979

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 31 10 7 4 1 0 80 10 2810
2018 3 to 10 years in current department or agency 35 32 14 11 7 0 0 68 18 3343
2018 11 to 20 years in current department or agency 31 33 15 11 9 0 0 65 20 2837
2018 More than 20 years in current department or agency 29 37 14 11 8 1 0 66 19 1302
2017 Less than 3 years in current department or agency 49 29 10 7 5 0 1 79 11 2265
2017 3 to 10 years in current department or agency 37 33 12 9 7 1 0 71 17 4510
2017 11 to 20 years in current department or agency 31 36 13 11 7 1 0 68 19 3313
2017 More than 20 years in current department or agency 35 35 13 10 6 1 0 70 17 2326
2014 Less than 3 years in current department or agency 43 31 12 7 5 1 0 75 13 1272
2014 3 to 10 years in current department or agency 35 34 12 11 8 0 0 69 19 7404
2014 11 to 20 years in current department or agency 32 36 13 11 8 1 0 68 19 2959
2014 More than 20 years in current department or agency 32 37 13 10 8 0 0 69 17 2976

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 25 10 3 3 1 0 84 6 2814
2018 3 to 10 years in current department or agency 45 29 13 6 6 1 0 74 12 3342
2018 11 to 20 years in current department or agency 41 30 14 6 8 1 0 71 14 2840
2018 More than 20 years in current department or agency 38 32 17 7 6 1 0 71 13 1300
2017 Less than 3 years in current department or agency 59 23 9 3 3 1 0 84 7 2264
2017 3 to 10 years in current department or agency 46 29 13 5 6 1 0 76 11 4508
2017 11 to 20 years in current department or agency 42 29 14 5 7 2 0 73 13 3309
2017 More than 20 years in current department or agency 44 28 15 6 5 1 0 74 11 2319

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 26 11 5 4 0 0 79 9 2807
2018 3 to 10 years in current department or agency 41 28 14 8 9 0 0 69 17 3356
2018 11 to 20 years in current department or agency 36 30 15 10 10 0 0 66 20 2840
2018 More than 20 years in current department or agency 34 33 14 9 8 1 0 68 18 1299
2017 Less than 3 years in current department or agency 56 25 9 6 4 0 1 81 9 2259
2017 3 to 10 years in current department or agency 43 29 12 7 8 0 0 73 15 4493
2017 11 to 20 years in current department or agency 40 30 14 8 8 0 0 70 16 3304
2017 More than 20 years in current department or agency 42 30 13 7 6 0 0 73 13 2308
2014 Less than 3 years in current department or agency 50 27 10 7 5 0 0 78 12 1269
2014 3 to 10 years in current department or agency 41 31 11 8 8 0 0 73 16 7392
2014 11 to 20 years in current department or agency 38 32 13 8 8 1 0 70 16 2958
2014 More than 20 years in current department or agency 39 32 14 7 7 1 0 71 15 2976
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 36 16 8 4 5 6 69 14 437
2018 3 to 10 years in current department or agency 19 35 16 14 7 3 6 60 23 854
2018 11 to 20 years in current department or agency 18 34 19 12 8 2 5 57 22 893
2018 More than 20 years in current department or agency 19 34 21 13 9 2 2 55 23 483
2017 Less than 3 years in current department or agency 32 38 10 9 3 2 6 76 13 320
2017 3 to 10 years in current department or agency 20 38 16 13 5 3 5 63 19 1051
2017 11 to 20 years in current department or agency 20 35 16 13 9 2 5 60 23 996
2017 More than 20 years in current department or agency 22 38 17 11 7 2 3 63 19 865
2014 Less than 3 years in current department or agency 30 35 14 8 5 4 4 71 14 186
2014 3 to 10 years in current department or agency 24 35 15 10 7 2 6 65 19 1450
2014 11 to 20 years in current department or agency 21 38 16 12 8 2 3 62 21 855
2014 More than 20 years in current department or agency 21 35 18 13 8 2 3 59 23 1096

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 12 7 3 5 0 77 10 2833
2018 3 to 10 years in current department or agency 24 32 18 13 10 3 0 58 24 3384
2018 11 to 20 years in current department or agency 20 30 21 12 13 3 0 52 26 2867
2018 More than 20 years in current department or agency 19 32 22 12 11 3 0 53 25 1308
2017 Less than 3 years in current department or agency 41 32 12 6 4 5 0 76 11 2271
2017 3 to 10 years in current department or agency 25 33 17 11 9 4 1 61 22 4513
2017 11 to 20 years in current department or agency 20 31 20 13 12 4 0 53 26 3321
2017 More than 20 years in current department or agency 22 36 18 11 8 4 0 61 20 2323
2014 Less than 3 years in current department or agency 36 32 13 7 5 6 0 73 12 1270
2014 3 to 10 years in current department or agency 23 33 17 12 10 5 0 59 23 7399
2014 11 to 20 years in current department or agency 19 33 19 13 11 5 0 55 25 2954
2014 More than 20 years in current department or agency 19 35 17 12 12 4 0 57 25 2977

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 13 9 4 3 0 73 13 2823
2018 3 to 10 years in current department or agency 20 31 19 15 14 1 0 52 29 3373
2018 11 to 20 years in current department or agency 17 28 21 16 17 1 0 45 34 2859
2018 More than 20 years in current department or agency 16 31 21 15 16 1 0 47 32 1304
2017 Less than 3 years in current department or agency 36 32 14 9 6 3 0 71 15 2267
2017 3 to 10 years in current department or agency 21 31 18 15 13 2 0 54 28 4512
2017 11 to 20 years in current department or agency 16 29 19 18 16 2 0 46 35 3322
2017 More than 20 years in current department or agency 18 34 19 15 12 1 0 53 28 2323
2014 Less than 3 years in current department or agency 33 33 14 10 6 3 0 68 17 1271
2014 3 to 10 years in current department or agency 18 31 19 16 14 2 0 51 31 7398
2014 11 to 20 years in current department or agency 16 28 21 19 15 2 0 45 34 2954
2014 More than 20 years in current department or agency 16 30 20 16 16 2 0 47 33 2979

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 33 17 11 5 5 0 64 18 2825
2018 3 to 10 years in current department or agency 13 28 22 19 15 2 0 42 35 3370
2018 11 to 20 years in current department or agency 10 25 24 20 19 2 0 36 39 2855
2018 More than 20 years in current department or agency 9 27 25 18 19 2 0 37 37 1305
2017 Less than 3 years in current department or agency 27 31 17 12 7 5 0 62 20 2269
2017 3 to 10 years in current department or agency 14 29 20 18 15 4 0 45 34 4512
2017 11 to 20 years in current department or agency 11 26 22 21 18 3 0 38 40 3318
2017 More than 20 years in current department or agency 11 32 22 19 13 3 0 44 33 2322
2014 Less than 3 years in current department or agency 25 31 15 15 8 6 0 60 24 1269
2014 3 to 10 years in current department or agency 12 27 21 20 16 3 0 41 37 7395
2014 11 to 20 years in current department or agency 11 26 22 20 18 3 0 38 39 2957
2014 More than 20 years in current department or agency 10 27 23 20 18 2 0 38 39 2977

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 32 16 15 8 4 0 60 24 2826
2018 3 to 10 years in current department or agency 12 28 19 21 19 1 0 40 41 3374
2018 11 to 20 years in current department or agency 9 26 20 22 21 1 0 36 44 2863
2018 More than 20 years in current department or agency 10 28 21 21 18 1 0 38 40 1304
2017 Less than 3 years in current department or agency 25 33 15 14 9 4 0 60 25 2266
2017 3 to 10 years in current department or agency 14 29 18 20 17 2 0 44 38 4506
2017 11 to 20 years in current department or agency 10 26 19 23 20 2 0 37 43 3310
2017 More than 20 years in current department or agency 11 33 19 19 15 2 0 46 35 2317
2014 Less than 3 years in current department or agency 23 32 16 15 9 4 0 58 25 1272
2014 3 to 10 years in current department or agency 12 28 18 22 18 2 0 41 41 7394
2014 11 to 20 years in current department or agency 11 27 20 22 19 2 0 38 42 2955
2014 More than 20 years in current department or agency 10 31 19 20 18 1 0 42 39 2976
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 41 14 8 3 1 0 74 11 2830
2018 3 to 10 years in current department or agency 19 40 20 13 7 0 0 59 20 3361
2018 11 to 20 years in current department or agency 16 37 22 15 9 1 0 53 24 2863
2018 More than 20 years in current department or agency 17 38 24 13 8 0 0 55 21 1300
2017 Less than 3 years in current department or agency 33 39 16 7 3 1 0 73 11 2268
2017 3 to 10 years in current department or agency 21 39 19 12 8 1 0 61 20 4503
2017 11 to 20 years in current department or agency 18 37 20 15 8 1 0 56 23 3310
2017 More than 20 years in current department or agency 18 42 20 12 7 1 0 61 19 2323
2014 Less than 3 years in current department or agency 30 38 15 9 3 3 0 71 13 1272
2014 3 to 10 years in current department or agency 20 37 19 13 8 2 0 59 22 7399
2014 11 to 20 years in current department or agency 18 36 20 15 9 2 0 55 24 2959
2014 More than 20 years in current department or agency 16 39 19 13 10 2 0 56 24 2975

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 36 12 9 4 2 1 75 13 2831
2018 3 to 10 years in current department or agency 27 38 16 10 7 1 1 66 18 3364
2018 11 to 20 years in current department or agency 24 39 17 10 7 1 1 65 18 2857
2018 More than 20 years in current department or agency 23 39 18 9 9 2 0 64 18 1298
2017 Less than 3 years in current department or agency 41 34 11 7 4 3 1 78 11 2268
2017 3 to 10 years in current department or agency 32 40 12 8 6 1 1 73 14 4495
2017 11 to 20 years in current department or agency 29 38 15 10 5 2 1 69 16 3303
2017 More than 20 years in current department or agency 32 40 14 6 5 2 1 74 12 2318
2014 Less than 3 years in current department or agency 41 34 10 7 4 3 1 78 11 1274
2014 3 to 10 years in current department or agency 35 38 12 7 5 2 1 75 13 7398
2014 11 to 20 years in current department or agency 31 40 13 8 5 2 0 73 14 2959
2014 More than 20 years in current department or agency 31 40 12 7 6 3 0 74 13 2978

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 36 15 6 2 1 0 77 8 2825
2018 3 to 10 years in current department or agency 28 36 20 9 7 0 0 64 16 3360
2018 11 to 20 years in current department or agency 24 37 20 10 8 1 0 61 19 2858
2018 More than 20 years in current department or agency 24 37 22 9 7 1 0 61 17 1295

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 28 19 8 6 8 2 64 16 2828
2018 3 to 10 years in current department or agency 19 28 21 14 14 4 1 49 29 3361
2018 11 to 20 years in current department or agency 15 30 19 16 16 4 0 47 33 2861
2018 More than 20 years in current department or agency 20 30 21 13 12 3 1 52 26 1298
2017 Less than 3 years in current department or agency 28 27 16 9 9 9 3 62 20 2265
2017 3 to 10 years in current department or agency 20 29 17 14 14 6 1 53 29 4492
2017 11 to 20 years in current department or agency 18 29 18 15 15 4 1 49 32 3303
2017 More than 20 years in current department or agency 25 33 17 10 10 4 1 61 21 2312
2014 Less than 3 years in current department or agency 24 25 18 11 10 10 3 56 24 1273
2014 3 to 10 years in current department or agency 19 27 17 15 15 6 1 49 33 7393
2014 11 to 20 years in current department or agency 17 28 18 16 15 5 1 48 33 2959
2014 More than 20 years in current department or agency 20 33 17 12 13 4 0 56 26 2973

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 33 16 9 5 4 1 69 14 2826
2018 3 to 10 years in current department or agency 19 31 20 15 14 1 0 50 30 3358
2018 11 to 20 years in current department or agency 15 29 21 17 18 1 0 44 35 2861
2018 More than 20 years in current department or agency 15 33 21 14 15 1 0 49 30 1298
2017 Less than 3 years in current department or agency 36 31 13 10 6 3 1 70 17 2270
2017 3 to 10 years in current department or agency 22 32 17 15 13 1 1 54 28 4511
2017 11 to 20 years in current department or agency 16 33 17 17 15 1 1 50 32 3315
2017 More than 20 years in current department or agency 19 35 18 14 11 2 1 56 25 2322
2014 Less than 3 years in current department or agency 27 29 14 11 9 6 2 62 22 1270
2014 3 to 10 years in current department or agency 18 30 18 17 15 1 0 49 33 7399
2014 11 to 20 years in current department or agency 15 32 18 18 16 2 0 48 34 2955
2014 More than 20 years in current department or agency 17 33 18 16 15 2 0 50 31 2979

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 28 16 12 10 3 4 59 24 2831
2018 3 to 10 years in current department or agency 14 24 17 17 24 1 4 39 43 3361
2018 11 to 20 years in current department or agency 10 21 18 16 30 1 3 33 48 2864
2018 More than 20 years in current department or agency 11 21 18 16 29 0 5 33 48 1300
2017 Less than 3 years in current department or agency 26 27 14 11 13 4 6 58 26 2267
2017 3 to 10 years in current department or agency 15 25 14 18 22 1 5 42 43 4512
2017 11 to 20 years in current department or agency 12 22 16 18 27 1 5 36 47 3316
2017 More than 20 years in current department or agency 12 23 17 17 23 2 6 38 43 2323
2014 Less than 3 years in current department or agency 18 21 16 13 18 6 8 45 37 1272
2014 3 to 10 years in current department or agency 12 22 15 17 28 2 4 36 48 7401
2014 11 to 20 years in current department or agency 9 20 16 18 31 1 5 31 52 2958
2014 More than 20 years in current department or agency 12 21 16 17 28 1 5 35 48 2978

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 40 19 5 3 3 0 72 9 2828
2018 3 to 10 years in current department or agency 18 37 24 11 9 2 0 55 20 3360
2018 11 to 20 years in current department or agency 13 36 25 12 12 2 0 50 25 2863
2018 More than 20 years in current department or agency 16 35 25 13 10 2 0 51 23 1301
2017 Less than 3 years in current department or agency 31 39 16 6 4 4 1 73 10 2267
2017 3 to 10 years in current department or agency 19 37 21 12 8 3 0 58 21 4513
2017 11 to 20 years in current department or agency 16 36 22 14 9 3 0 53 24 3320
2017 More than 20 years in current department or agency 17 40 22 11 7 3 0 59 19 2325

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 33 12 3 1 3 0 83 4 2817
2018 3 to 10 years in current department or agency 36 36 18 4 4 2 0 74 8 3362
2018 11 to 20 years in current department or agency 31 36 20 5 4 3 0 70 9 2857
2018 More than 20 years in current department or agency 31 40 19 5 3 2 0 73 8 1308
2017 Less than 3 years in current department or agency 47 31 12 3 2 4 1 82 5 2268
2017 3 to 10 years in current department or agency 34 35 19 5 4 3 1 71 9 4505
2017 11 to 20 years in current department or agency 29 37 21 5 4 3 1 69 9 3315
2017 More than 20 years in current department or agency 31 40 17 5 4 3 1 73 9 2320
2014 Less than 3 years in current department or agency 46 31 13 3 2 5 1 82 5 1272
2014 3 to 10 years in current department or agency 36 35 16 4 3 4 1 75 7 7397
2014 11 to 20 years in current department or agency 33 37 17 4 3 4 1 74 8 2957
2014 More than 20 years in current department or agency 31 40 17 4 3 4 1 74 8 2981

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 36 10 3 1 1 0 86 4 2818
2018 3 to 10 years in current department or agency 33 39 16 6 4 1 0 73 11 3367
2018 11 to 20 years in current department or agency 28 39 19 8 5 1 0 68 13 2858
2018 More than 20 years in current department or agency 29 43 17 6 4 1 0 73 10 1301
2017 Less than 3 years in current department or agency 48 35 10 4 2 2 0 84 6 2267
2017 3 to 10 years in current department or agency 33 41 15 6 4 2 0 75 10 4491
2017 11 to 20 years in current department or agency 27 42 17 7 4 2 1 71 11 3313
2017 More than 20 years in current department or agency 30 44 16 5 3 2 0 75 8 2316
2014 Less than 3 years in current department or agency 46 32 12 5 2 3 0 81 6 1273
2014 3 to 10 years in current department or agency 35 37 15 6 4 2 0 75 10 7398
2014 11 to 20 years in current department or agency 31 39 17 6 4 3 0 72 10 2957
2014 More than 20 years in current department or agency 30 42 17 5 4 3 0 73 9 2976

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 31 6 2 1 0 0 91 3 2815
2018 3 to 10 years in current department or agency 41 39 11 5 4 0 0 79 10 3366
2018 11 to 20 years in current department or agency 34 40 13 7 6 0 0 74 13 2852
2018 More than 20 years in current department or agency 34 40 13 8 5 0 0 74 13 1306
2017 Less than 3 years in current department or agency 58 31 6 3 2 0 0 89 5 2268
2017 3 to 10 years in current department or agency 40 40 9 6 4 0 0 80 10 4503
2017 11 to 20 years in current department or agency 34 42 13 7 5 0 0 76 12 3313
2017 More than 20 years in current department or agency 39 42 10 5 4 0 0 81 9 2320
2014 Less than 3 years in current department or agency 57 29 8 3 3 0 0 86 6 1274
2014 3 to 10 years in current department or agency 42 37 11 6 4 0 0 79 10 7393
2014 11 to 20 years in current department or agency 36 41 12 7 4 1 0 77 11 2954
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 77 11 2973

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 30 13 4 2 0 0 80 7 2812
2018 3 to 10 years in current department or agency 32 33 18 9 8 0 0 65 16 3373
2018 11 to 20 years in current department or agency 27 32 21 10 9 1 0 59 20 2855
2018 More than 20 years in current department or agency 28 32 21 10 8 0 0 60 18 1308
2017 Less than 3 years in current department or agency 48 31 11 6 3 0 0 79 9 2264
2017 3 to 10 years in current department or agency 32 34 17 9 7 1 0 67 16 4499
2017 11 to 20 years in current department or agency 27 33 20 11 8 1 0 60 19 3310
2017 More than 20 years in current department or agency 31 34 17 10 7 1 0 66 17 2318
2014 Less than 3 years in current department or agency 43 33 12 7 5 0 0 76 11 1273
2014 3 to 10 years in current department or agency 28 37 17 10 8 1 0 65 18 7402
2014 11 to 20 years in current department or agency 24 36 18 12 9 1 0 60 21 2958
2014 More than 20 years in current department or agency 25 37 17 11 9 1 0 62 20 2978

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 34 11 4 3 0 0 82 6 2801
2018 3 to 10 years in current department or agency 30 35 18 10 7 0 0 65 17 3357
2018 11 to 20 years in current department or agency 25 33 20 12 9 0 0 58 21 2849
2018 More than 20 years in current department or agency 26 35 19 11 9 0 0 61 20 1300
2017 Less than 3 years in current department or agency 46 34 10 6 3 0 0 81 9 2270
2017 3 to 10 years in current department or agency 31 36 16 10 7 0 0 67 17 4496
2017 11 to 20 years in current department or agency 25 36 19 12 8 0 0 61 20 3311
2017 More than 20 years in current department or agency 29 38 16 10 6 0 0 67 16 2316
2014 Less than 3 years in current department or agency 41 34 12 7 5 0 0 75 12 1272
2014 3 to 10 years in current department or agency 26 38 16 11 8 0 0 65 19 7401
2014 11 to 20 years in current department or agency 23 38 17 13 9 0 0 61 22 2959
2014 More than 20 years in current department or agency 24 38 17 12 9 0 0 62 20 2979

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 24 16 9 5 4 0 69 14 2822
2018 3 to 10 years in current department or agency 32 25 20 11 10 2 0 58 22 3373
2018 11 to 20 years in current department or agency 28 26 20 11 11 3 0 56 23 2855
2018 More than 20 years in current department or agency 32 27 20 9 9 3 1 61 18 1307
2017 Less than 3 years in current department or agency 40 25 15 9 6 4 1 68 16 2264
2017 3 to 10 years in current department or agency 30 26 19 12 10 3 1 58 22 4498
2017 11 to 20 years in current department or agency 29 27 19 12 10 3 1 58 22 3310
2017 More than 20 years in current department or agency 35 29 16 9 7 3 1 67 17 2321
2014 Less than 3 years in current department or agency 37 24 16 11 9 3 1 63 20 1272
2014 3 to 10 years in current department or agency 30 26 17 13 11 3 0 57 24 7397
2014 11 to 20 years in current department or agency 29 27 18 13 9 3 1 58 23 2958
2014 More than 20 years in current department or agency 32 29 18 9 9 2 1 63 19 2976
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 45 31 2828
2018 3 to 10 years in current department or agency 22 43 34 3384
2018 11 to 20 years in current department or agency 23 43 33 2872
2018 More than 20 years in current department or agency 30 41 29 1311
2017 Less than 3 years in current department or agency 23 47 29 2269
2017 3 to 10 years in current department or agency 22 46 32 4512
2017 11 to 20 years in current department or agency 21 47 31 3320
2017 More than 20 years in current department or agency 29 44 27 2324
2014 Less than 3 years in current department or agency 27 44 29 1272
2014 3 to 10 years in current department or agency 22 45 33 7396
2014 11 to 20 years in current department or agency 19 49 32 2956
2014 More than 20 years in current department or agency 26 46 27 2979

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 35 24 4 23 8 680
2018 3 to 10 years in current department or agency 20 31 34 6 2 7 822
2018 11 to 20 years in current department or agency 35 26 26 6 0 7 704
2018 More than 20 years in current department or agency 72 10 8 4 2 4 393
2017 Less than 3 years in current department or agency 6 28 30 4 24 8 537
2017 3 to 10 years in current department or agency 17 34 32 7 1 9 1083
2017 11 to 20 years in current department or agency 33 25 27 7 1 7 753
2017 More than 20 years in current department or agency 69 13 10 3 2 4 674
2014 Less than 3 years in current department or agency 9 21 33 10 9999 25 371
2014 3 to 10 years in current department or agency 15 31 34 10 9999 11 1754
2014 11 to 20 years in current department or agency 35 22 22 11 9999 9 605
2014 More than 20 years in current department or agency 69 10 8 7 9999 6 788
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 87 2825
2018 3 to 10 years in current department or agency 17 83 3375
2018 11 to 20 years in current department or agency 18 82 2864
2018 More than 20 years in current department or agency 15 85 1313

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 367
2018 3 to 10 years in current department or agency 49 533
2018 11 to 20 years in current department or agency 48 477
2018 More than 20 years in current department or agency 52 178

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 367
2018 3 to 10 years in current department or agency 67 533
2018 11 to 20 years in current department or agency 65 477
2018 More than 20 years in current department or agency 60 178

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 367
2018 3 to 10 years in current department or agency 9 533
2018 11 to 20 years in current department or agency 9 477
2018 More than 20 years in current department or agency 8 178

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 178

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 367
2018 3 to 10 years in current department or agency 7 533
2018 11 to 20 years in current department or agency 9 477
2018 More than 20 years in current department or agency 8 178

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 367
2018 3 to 10 years in current department or agency 3 533
2018 11 to 20 years in current department or agency 4 477
2018 More than 20 years in current department or agency 4 178

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 367
2018 3 to 10 years in current department or agency 4 533
2018 11 to 20 years in current department or agency 5 477
2018 More than 20 years in current department or agency 2 178

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 369
2018 3 to 10 years in current department or agency 43 533
2018 11 to 20 years in current department or agency 46 475
2018 More than 20 years in current department or agency 44 177

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 369
2018 3 to 10 years in current department or agency 44 533
2018 11 to 20 years in current department or agency 45 475
2018 More than 20 years in current department or agency 48 177

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 369
2018 3 to 10 years in current department or agency 42 533
2018 11 to 20 years in current department or agency 47 475
2018 More than 20 years in current department or agency 47 177

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 369
2018 3 to 10 years in current department or agency 40 533
2018 11 to 20 years in current department or agency 43 475
2018 More than 20 years in current department or agency 39 177

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 369
2018 3 to 10 years in current department or agency 36 533
2018 11 to 20 years in current department or agency 40 475
2018 More than 20 years in current department or agency 38 177

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 369
2018 3 to 10 years in current department or agency 55 533
2018 11 to 20 years in current department or agency 54 475
2018 More than 20 years in current department or agency 53 177

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 369
2018 3 to 10 years in current department or agency 40 533
2018 11 to 20 years in current department or agency 39 475
2018 More than 20 years in current department or agency 42 177

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 533
2018 11 to 20 years in current department or agency 3 475

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 369
2018 3 to 10 years in current department or agency 7 533
2018 11 to 20 years in current department or agency 11 475
2018 More than 20 years in current department or agency 5 177

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 369
2018 3 to 10 years in current department or agency 13 533
2018 11 to 20 years in current department or agency 18 475
2018 More than 20 years in current department or agency 19 177

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 369
2018 3 to 10 years in current department or agency 48 533
2018 11 to 20 years in current department or agency 53 475
2018 More than 20 years in current department or agency 55 177

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 369
2018 3 to 10 years in current department or agency 29 533
2018 11 to 20 years in current department or agency 34 475
2018 More than 20 years in current department or agency 32 177

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 369
2018 3 to 10 years in current department or agency 15 533
2018 11 to 20 years in current department or agency 12 475
2018 More than 20 years in current department or agency 15 177

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 367
2018 3 to 10 years in current department or agency 48 536
2018 11 to 20 years in current department or agency 49 477
2018 More than 20 years in current department or agency 49 177

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 367
2018 3 to 10 years in current department or agency 23 536
2018 11 to 20 years in current department or agency 30 477
2018 More than 20 years in current department or agency 25 177

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 367
2018 3 to 10 years in current department or agency 10 536
2018 11 to 20 years in current department or agency 9 477
2018 More than 20 years in current department or agency 7 177

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 367
2018 3 to 10 years in current department or agency 26 536
2018 11 to 20 years in current department or agency 27 477
2018 More than 20 years in current department or agency 33 177

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 367
2018 3 to 10 years in current department or agency 9 536
2018 11 to 20 years in current department or agency 13 477
2018 More than 20 years in current department or agency 11 177

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 367
2018 3 to 10 years in current department or agency 12 536
2018 11 to 20 years in current department or agency 13 477
2018 More than 20 years in current department or agency 15 177

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 367
2018 3 to 10 years in current department or agency 16 536
2018 11 to 20 years in current department or agency 17 477
2018 More than 20 years in current department or agency 13 177

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 367
2018 3 to 10 years in current department or agency 12 536
2018 11 to 20 years in current department or agency 13 477
2018 More than 20 years in current department or agency 13 177

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 367
2018 3 to 10 years in current department or agency 25 536
2018 11 to 20 years in current department or agency 25 477
2018 More than 20 years in current department or agency 20 177

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 344
2018 3 to 10 years in current department or agency 13 478
2018 11 to 20 years in current department or agency 12 412
2018 More than 20 years in current department or agency 12 153

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 344
2018 3 to 10 years in current department or agency 16 478
2018 11 to 20 years in current department or agency 15 412
2018 More than 20 years in current department or agency 13 153

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 344
2018 3 to 10 years in current department or agency 10 478
2018 11 to 20 years in current department or agency 10 412
2018 More than 20 years in current department or agency 15 153

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 344
2018 3 to 10 years in current department or agency 9 478
2018 11 to 20 years in current department or agency 7 412
2018 More than 20 years in current department or agency 5 153

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 344
2018 3 to 10 years in current department or agency 14 478
2018 11 to 20 years in current department or agency 11 412
2018 More than 20 years in current department or agency 13 153

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 344
2018 3 to 10 years in current department or agency 11 478
2018 11 to 20 years in current department or agency 14 412
2018 More than 20 years in current department or agency 13 153

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 344
2018 3 to 10 years in current department or agency 7 478
2018 11 to 20 years in current department or agency 7 412
2018 More than 20 years in current department or agency 4 153

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 344
2018 3 to 10 years in current department or agency 12 478
2018 11 to 20 years in current department or agency 9 412
2018 More than 20 years in current department or agency 9 153

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 344
2018 3 to 10 years in current department or agency 15 478
2018 11 to 20 years in current department or agency 12 412
2018 More than 20 years in current department or agency 12 153

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 344
2018 3 to 10 years in current department or agency 31 478
2018 11 to 20 years in current department or agency 33 412
2018 More than 20 years in current department or agency 22 153

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 344
2018 3 to 10 years in current department or agency 12 478
2018 11 to 20 years in current department or agency 8 412
2018 More than 20 years in current department or agency 8 153

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 344
2018 3 to 10 years in current department or agency 47 478
2018 11 to 20 years in current department or agency 46 412
2018 More than 20 years in current department or agency 37 153

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 478
2018 11 to 20 years in current department or agency 3 412

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 344
2018 3 to 10 years in current department or agency 57 478
2018 11 to 20 years in current department or agency 62 412
2018 More than 20 years in current department or agency 56 153

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 344
2018 3 to 10 years in current department or agency 4 478
2018 11 to 20 years in current department or agency 7 412
2018 More than 20 years in current department or agency 5 153

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 344
2018 3 to 10 years in current department or agency 12 478
2018 11 to 20 years in current department or agency 12 412
2018 More than 20 years in current department or agency 13 153

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 21 19 5 4 20 6 63 12 2824
2018 3 to 10 years in current department or agency 19 24 23 9 10 13 2 50 23 3379
2018 11 to 20 years in current department or agency 16 25 23 10 12 13 2 48 25 2847
2018 More than 20 years in current department or agency 17 30 22 10 10 9 1 53 23 1304
2017 Less than 3 years in current department or agency 25 22 16 5 5 20 6 64 14 2270
2017 3 to 10 years in current department or agency 20 25 21 8 8 13 4 54 20 4511
2017 11 to 20 years in current department or agency 17 25 23 10 10 13 2 49 24 3320
2017 More than 20 years in current department or agency 21 32 20 10 7 9 2 59 19 2321
2014 Less than 3 years in current department or agency 22 19 19 6 5 23 6 58 15 1274
2014 3 to 10 years in current department or agency 17 23 21 8 9 17 4 52 22 7400
2014 11 to 20 years in current department or agency 17 25 21 9 10 15 2 51 23 2957
2014 More than 20 years in current department or agency 18 31 20 9 9 11 2 56 21 2979

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 30 14 4 3 6 1 78 7 2826
2018 3 to 10 years in current department or agency 31 33 19 7 7 3 0 66 15 3381
2018 11 to 20 years in current department or agency 28 33 19 9 8 3 0 63 18 2842
2018 More than 20 years in current department or agency 29 37 18 7 7 2 0 67 14 1305
2017 Less than 3 years in current department or agency 43 30 13 5 4 5 1 78 9 2261
2017 3 to 10 years in current department or agency 33 34 16 7 6 3 1 70 14 4502
2017 11 to 20 years in current department or agency 29 35 18 8 7 3 0 66 16 3318
2017 More than 20 years in current department or agency 34 38 15 7 5 2 0 73 12 2316
2014 Less than 3 years in current department or agency 34 28 17 6 3 10 2 71 10 1271
2014 3 to 10 years in current department or agency 27 33 19 8 6 6 1 64 15 7393
2014 11 to 20 years in current department or agency 25 35 19 8 7 6 0 64 16 2956
2014 More than 20 years in current department or agency 26 38 17 7 7 4 0 67 14 2972
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 2824
2018 3 to 10 years in current department or agency 8 92 3360
2018 11 to 20 years in current department or agency 8 92 2872
2018 More than 20 years in current department or agency 8 92 1308

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 125
2018 3 to 10 years in current department or agency 42 265
2018 11 to 20 years in current department or agency 33 232
2018 More than 20 years in current department or agency 34 91

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 125
2018 3 to 10 years in current department or agency 83 265
2018 11 to 20 years in current department or agency 77 232
2018 More than 20 years in current department or agency 71 91

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 125
2018 3 to 10 years in current department or agency 6 265
2018 11 to 20 years in current department or agency 4 232
2018 More than 20 years in current department or agency 7 91

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 125
2018 3 to 10 years in current department or agency 10 265
2018 11 to 20 years in current department or agency 6 232
2018 More than 20 years in current department or agency 10 91

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 265
2018 11 to 20 years in current department or agency 4 232

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 125
2018 3 to 10 years in current department or agency 7 265
2018 11 to 20 years in current department or agency 11 232
2018 More than 20 years in current department or agency 12 91

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 125
2018 3 to 10 years in current department or agency 19 265
2018 11 to 20 years in current department or agency 18 233
2018 More than 20 years in current department or agency 9 91

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 125
2018 3 to 10 years in current department or agency 17 264
2018 11 to 20 years in current department or agency 17 233
2018 More than 20 years in current department or agency 9 91

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 125
2018 3 to 10 years in current department or agency 11 264
2018 11 to 20 years in current department or agency 10 233
2018 More than 20 years in current department or agency 4 91

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 264
2018 11 to 20 years in current department or agency 5 233

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 125
2018 3 to 10 years in current department or agency 25 264
2018 11 to 20 years in current department or agency 22 233
2018 More than 20 years in current department or agency 34 91

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 125
2018 3 to 10 years in current department or agency 32 264
2018 11 to 20 years in current department or agency 30 233
2018 More than 20 years in current department or agency 12 91

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 264
2018 11 to 20 years in current department or agency 4 233

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 1 264

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 264
2018 11 to 20 years in current department or agency 6 233

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 125
2018 3 to 10 years in current department or agency 15 264
2018 11 to 20 years in current department or agency 10 233
2018 More than 20 years in current department or agency 12 91

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 125
2018 3 to 10 years in current department or agency 21 264
2018 11 to 20 years in current department or agency 19 233
2018 More than 20 years in current department or agency 24 91

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 125
2018 3 to 10 years in current department or agency 25 264
2018 11 to 20 years in current department or agency 28 233
2018 More than 20 years in current department or agency 29 91

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 125
2018 3 to 10 years in current department or agency 32 262
2018 11 to 20 years in current department or agency 30 233
2018 More than 20 years in current department or agency 26 92

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 125
2018 3 to 10 years in current department or agency 16 262
2018 11 to 20 years in current department or agency 17 233
2018 More than 20 years in current department or agency 10 92

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 262
2018 11 to 20 years in current department or agency 7 233

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 125
2018 3 to 10 years in current department or agency 20 262
2018 11 to 20 years in current department or agency 22 233
2018 More than 20 years in current department or agency 17 92

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 125
2018 3 to 10 years in current department or agency 4 262
2018 11 to 20 years in current department or agency 9 233
2018 More than 20 years in current department or agency 5 92

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 125
2018 3 to 10 years in current department or agency 6 262
2018 11 to 20 years in current department or agency 14 233
2018 More than 20 years in current department or agency 9 92

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 125
2018 3 to 10 years in current department or agency 10 262
2018 11 to 20 years in current department or agency 6 233
2018 More than 20 years in current department or agency 7 92

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 125
2018 3 to 10 years in current department or agency 8 262
2018 11 to 20 years in current department or agency 10 233
2018 More than 20 years in current department or agency 5 92

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 125
2018 3 to 10 years in current department or agency 45 263
2018 11 to 20 years in current department or agency 42 233
2018 More than 20 years in current department or agency 51 92

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 244
2018 11 to 20 years in current department or agency 2 203

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 116
2018 3 to 10 years in current department or agency 13 244
2018 11 to 20 years in current department or agency 10 203
2018 More than 20 years in current department or agency 7 84

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 116
2018 3 to 10 years in current department or agency 2 244

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 116
2018 3 to 10 years in current department or agency 3 244

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 244

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 244
2018 11 to 20 years in current department or agency 5 203

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 244
2018 11 to 20 years in current department or agency 5 203

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 116
2018 3 to 10 years in current department or agency 13 244
2018 11 to 20 years in current department or agency 13 203
2018 More than 20 years in current department or agency 8 84

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 116
2018 3 to 10 years in current department or agency 13 244
2018 11 to 20 years in current department or agency 12 203
2018 More than 20 years in current department or agency 8 84

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 116
2018 3 to 10 years in current department or agency 32 244
2018 11 to 20 years in current department or agency 27 203
2018 More than 20 years in current department or agency 23 84

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 116
2018 3 to 10 years in current department or agency 13 244
2018 11 to 20 years in current department or agency 8 203
2018 More than 20 years in current department or agency 7 84

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 116
2018 3 to 10 years in current department or agency 45 245
2018 11 to 20 years in current department or agency 44 203
2018 More than 20 years in current department or agency 38 84

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 244
2018 11 to 20 years in current department or agency 3 203

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 116
2018 3 to 10 years in current department or agency 71 244
2018 11 to 20 years in current department or agency 67 203
2018 More than 20 years in current department or agency 72 84

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 244
2018 11 to 20 years in current department or agency 5 203

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 116
2018 3 to 10 years in current department or agency 9 244
2018 11 to 20 years in current department or agency 14 203
2018 More than 20 years in current department or agency 13 84

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 20 20 2 1 24 5 67 5 2833
2018 3 to 10 years in current department or agency 20 23 27 5 5 17 3 54 12 3364
2018 11 to 20 years in current department or agency 17 24 29 5 6 17 2 51 13 2857
2018 More than 20 years in current department or agency 19 29 26 7 5 13 1 56 13 1302
2017 Less than 3 years in current department or agency 27 20 17 2 2 24 8 69 6 2267
2017 3 to 10 years in current department or agency 21 25 23 4 4 20 5 60 10 4507
2017 11 to 20 years in current department or agency 18 24 25 4 5 19 4 55 11 3312
2017 More than 20 years in current department or agency 22 31 23 4 3 14 3 64 9 2320
2014 Less than 3 years in current department or agency 22 20 19 3 2 28 7 63 7 1273
2014 3 to 10 years in current department or agency 19 21 23 4 3 23 6 57 10 7398
2014 11 to 20 years in current department or agency 18 25 24 4 4 21 4 57 11 2952
2014 More than 20 years in current department or agency 19 29 24 5 4 18 3 60 11 2979

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 29 15 2 1 8 1 80 4 2821
2018 3 to 10 years in current department or agency 32 31 21 5 4 5 1 67 10 3364
2018 11 to 20 years in current department or agency 28 33 23 5 5 5 0 65 11 2859
2018 More than 20 years in current department or agency 29 35 23 6 4 3 0 66 10 1298
2017 Less than 3 years in current department or agency 44 29 13 2 2 8 2 81 4 2267
2017 3 to 10 years in current department or agency 34 34 17 4 3 6 1 74 8 4501
2017 11 to 20 years in current department or agency 29 35 19 5 4 6 1 69 10 3311
2017 More than 20 years in current department or agency 35 37 16 4 3 5 0 76 7 2322
2014 Less than 3 years in current department or agency 37 27 16 3 2 13 2 75 6 1273
2014 3 to 10 years in current department or agency 29 31 20 5 3 11 2 69 9 7394
2014 11 to 20 years in current department or agency 27 34 21 5 3 9 1 68 9 2949
2014 More than 20 years in current department or agency 28 36 20 5 4 7 1 69 9 2969
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 24 21 15 17 1 1 47 32 2840
2018 3 to 10 years in current department or agency 17 22 21 16 22 0 1 40 39 3392
2018 11 to 20 years in current department or agency 20 22 21 15 21 0 1 42 36 2863
2018 More than 20 years in current department or agency 18 20 22 16 23 0 1 38 39 1307
2017 Less than 3 years in current department or agency 17 23 20 17 21 0 1 41 39 2263
2017 3 to 10 years in current department or agency 20 22 19 16 21 0 1 43 38 4501
2017 11 to 20 years in current department or agency 22 23 21 14 19 0 1 45 34 3303
2017 More than 20 years in current department or agency 22 21 21 14 21 0 1 43 36 2320

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 31 24 9 5 0 1 62 14 2838
2018 3 to 10 years in current department or agency 20 30 25 14 9 0 1 51 24 3388
2018 11 to 20 years in current department or agency 17 26 29 16 11 0 0 44 27 2863
2018 More than 20 years in current department or agency 19 26 30 15 10 0 1 45 26 1307
2017 Less than 3 years in current department or agency 34 30 19 10 5 0 1 65 15 2265
2017 3 to 10 years in current department or agency 23 29 25 14 9 0 1 52 23 4493
2017 11 to 20 years in current department or agency 20 29 25 15 10 0 1 50 25 3308
2017 More than 20 years in current department or agency 21 26 27 14 10 0 1 48 25 2322

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 30 17 7 3 0 1 72 10 2819
2018 3 to 10 years in current department or agency 28 34 22 10 5 0 1 62 16 3364
2018 11 to 20 years in current department or agency 23 32 24 13 7 0 1 56 20 2856
2018 More than 20 years in current department or agency 23 30 27 13 6 0 1 53 19 1300
2017 Less than 3 years in current department or agency 45 28 14 7 3 1 3 76 10 2259
2017 3 to 10 years in current department or agency 32 30 20 10 6 0 2 64 16 4481
2017 11 to 20 years in current department or agency 26 32 23 12 5 1 2 60 17 3293
2017 More than 20 years in current department or agency 25 31 24 12 7 0 2 56 19 2313

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 25 22 12 10 1 1 56 22 2827
2018 3 to 10 years in current department or agency 19 23 22 17 18 0 1 42 36 3371
2018 11 to 20 years in current department or agency 16 21 22 18 21 0 1 38 40 2860
2018 More than 20 years in current department or agency 14 19 26 19 19 1 1 34 39 1301
2017 Less than 3 years in current department or agency 31 25 18 12 10 1 3 59 22 2266
2017 3 to 10 years in current department or agency 18 23 22 18 17 0 2 42 35 4491
2017 11 to 20 years in current department or agency 16 23 21 20 18 1 2 39 39 3310
2017 More than 20 years in current department or agency 16 23 23 18 18 0 1 40 37 2316

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 19 9 3 2 0 6 86 5 2826
2018 3 to 10 years in current department or agency 52 22 12 4 3 0 7 80 8 3382
2018 11 to 20 years in current department or agency 47 23 13 6 4 0 6 75 11 2857
2018 More than 20 years in current department or agency 44 25 13 6 3 0 9 76 10 1299
2017 Less than 3 years in current department or agency 60 19 7 3 2 1 9 87 5 2259
2017 3 to 10 years in current department or agency 49 22 12 4 3 0 11 79 8 4474
2017 11 to 20 years in current department or agency 45 25 13 5 2 1 9 78 8 3302
2017 More than 20 years in current department or agency 43 25 13 6 4 1 9 76 10 2312

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 27 15 7 4 0 1 74 11 2834
2018 3 to 10 years in current department or agency 35 28 20 9 7 0 1 65 16 3383
2018 11 to 20 years in current department or agency 32 28 21 10 8 0 1 60 18 2863
2018 More than 20 years in current department or agency 33 30 19 11 5 1 2 64 16 1306
2017 Less than 3 years in current department or agency 46 29 14 7 3 0 1 75 11 2257
2017 3 to 10 years in current department or agency 36 32 17 8 5 0 1 69 14 4488
2017 11 to 20 years in current department or agency 33 31 21 9 5 0 1 64 15 3282
2017 More than 20 years in current department or agency 37 30 20 8 4 0 1 68 12 2309

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 18 6 3 1 1 72 9 2818
2018 3 to 10 years in current department or agency 24 34 25 10 6 0 1 59 16 3373
2018 11 to 20 years in current department or agency 20 31 26 13 9 1 1 52 21 2852
2018 More than 20 years in current department or agency 20 35 24 13 7 1 1 56 20 1305
2017 Less than 3 years in current department or agency 41 31 16 5 3 1 2 75 9 2257
2017 3 to 10 years in current department or agency 28 32 21 12 5 0 1 61 17 4483
2017 11 to 20 years in current department or agency 24 32 24 13 6 1 1 56 19 3289
2017 More than 20 years in current department or agency 27 33 22 11 5 0 1 62 16 2305

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32 21 8 4 0 1 67 12 2815
2018 3 to 10 years in current department or agency 21 33 24 14 7 0 1 54 21 3371
2018 11 to 20 years in current department or agency 18 30 26 15 10 0 1 49 25 2852
2018 More than 20 years in current department or agency 17 29 26 17 10 0 1 47 27 1304
2017 Less than 3 years in current department or agency 35 34 17 8 4 1 2 70 12 2254
2017 3 to 10 years in current department or agency 24 31 23 13 8 0 1 56 21 4488
2017 11 to 20 years in current department or agency 19 30 25 15 8 0 1 51 24 3285
2017 More than 20 years in current department or agency 20 31 24 15 8 0 1 52 24 2307

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 30 18 10 5 0 1 67 15 2812
2018 3 to 10 years in current department or agency 28 30 21 12 8 0 1 59 20 3367
2018 11 to 20 years in current department or agency 24 30 23 12 9 0 1 55 22 2844
2018 More than 20 years in current department or agency 22 32 25 12 8 0 1 55 20 1305
2017 Less than 3 years in current department or agency 38 31 16 9 4 0 1 70 14 2259
2017 3 to 10 years in current department or agency 30 30 19 12 8 0 1 61 20 4486
2017 11 to 20 years in current department or agency 27 30 21 13 7 0 1 58 21 3287
2017 More than 20 years in current department or agency 28 32 21 11 7 0 1 61 18 2309

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 30 18 9 3 0 1 69 12 2809
2018 3 to 10 years in current department or agency 34 32 19 9 4 0 1 67 13 3365
2018 11 to 20 years in current department or agency 29 33 20 12 5 0 1 62 18 2842
2018 More than 20 years in current department or agency 26 33 21 12 6 0 1 60 19 1297
2017 Less than 3 years in current department or agency 41 32 16 6 3 1 2 74 10 2253
2017 3 to 10 years in current department or agency 36 31 18 9 5 1 2 68 13 4466
2017 11 to 20 years in current department or agency 31 31 20 10 5 1 2 64 15 3270
2017 More than 20 years in current department or agency 30 31 21 10 6 1 2 62 17 2300

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 21 10 3 2 0 2 84 5 2800
2018 3 to 10 years in current department or agency 50 26 13 5 3 0 2 78 8 3356
2018 11 to 20 years in current department or agency 46 28 15 6 4 0 2 75 10 2838
2018 More than 20 years in current department or agency 44 30 16 5 3 0 2 75 8 1294
2017 Less than 3 years in current department or agency 63 21 9 3 2 0 1 86 5 2268
2017 3 to 10 years in current department or agency 52 27 13 5 3 0 1 80 7 4499
2017 11 to 20 years in current department or agency 48 29 14 5 3 0 1 78 8 3306
2017 More than 20 years in current department or agency 51 28 13 5 2 0 2 81 6 2319

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 14 5 2 1 0 3 91 3 2806
2018 3 to 10 years in current department or agency 66 17 7 2 2 1 4 87 5 3360
2018 11 to 20 years in current department or agency 62 19 9 2 3 1 4 85 6 2845
2018 More than 20 years in current department or agency 61 22 8 3 2 0 4 86 5 1298

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 76 11 6 2 3 0 2 90 5 2803
2018 3 to 10 years in current department or agency 67 13 7 5 5 1 2 82 10 3363
2018 11 to 20 years in current department or agency 63 15 8 5 6 1 2 81 11 2841
2018 More than 20 years in current department or agency 63 17 9 4 5 1 2 82 9 1304
2017 Less than 3 years in current department or agency 77 11 4 3 2 1 2 90 5 2268
2017 3 to 10 years in current department or agency 69 15 6 4 4 1 2 86 8 4496
2017 11 to 20 years in current department or agency 66 17 7 5 3 1 2 85 8 3307
2017 More than 20 years in current department or agency 71 16 6 3 2 1 2 89 5 2321

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 23 8 4 2 0 1 86 6 2833
2018 3 to 10 years in current department or agency 48 29 12 5 3 0 1 78 9 3368
2018 11 to 20 years in current department or agency 45 31 13 5 4 0 1 78 9 2860
2018 More than 20 years in current department or agency 46 32 13 4 3 0 1 79 8 1301
2017 Less than 3 years in current department or agency 59 25 8 4 2 0 2 86 5 2266
2017 3 to 10 years in current department or agency 49 30 11 5 3 0 1 81 8 4494
2017 11 to 20 years in current department or agency 47 31 12 5 3 0 1 80 8 3304
2017 More than 20 years in current department or agency 52 30 10 4 2 0 2 83 6 2320

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 18 8 4 3 0 1 84 7 2823
2018 3 to 10 years in current department or agency 48 24 12 8 7 0 1 73 15 3359
2018 11 to 20 years in current department or agency 44 25 14 8 8 0 1 69 16 2853
2018 More than 20 years in current department or agency 44 26 15 7 7 0 1 71 14 1298
2017 Less than 3 years in current department or agency 67 17 7 4 3 0 2 86 7 2264
2017 3 to 10 years in current department or agency 53 23 10 6 6 0 1 78 12 4498
2017 11 to 20 years in current department or agency 49 24 12 7 6 0 1 75 13 3310
2017 More than 20 years in current department or agency 54 26 9 6 4 0 1 81 10 2319

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 9 3 1 1 0 26 93 3 2816
2018 3 to 10 years in current department or agency 52 13 6 2 1 0 25 88 5 3343
2018 11 to 20 years in current department or agency 49 16 7 2 1 0 25 86 5 2829
2018 More than 20 years in current department or agency 47 16 8 3 2 0 23 83 7 1293
2017 Less than 3 years in current department or agency 63 9 3 2 1 0 22 93 3 2270
2017 3 to 10 years in current department or agency 54 14 5 2 1 0 24 90 4 4491
2017 11 to 20 years in current department or agency 53 16 6 3 1 0 21 87 5 3303
2017 More than 20 years in current department or agency 51 18 7 2 2 0 20 86 5 2318

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 18 6 2 1 0 4 91 3 2817
2018 3 to 10 years in current department or agency 61 22 8 2 1 0 6 88 4 3342
2018 11 to 20 years in current department or agency 58 23 8 3 2 0 6 86 5 2842
2018 More than 20 years in current department or agency 59 24 7 3 1 0 6 88 4 1296
2017 Less than 3 years in current department or agency 70 17 5 2 1 0 5 91 3 2257
2017 3 to 10 years in current department or agency 64 19 7 2 1 0 7 89 4 4474
2017 11 to 20 years in current department or agency 62 21 7 2 1 0 6 89 4 3280
2017 More than 20 years in current department or agency 63 21 6 2 1 0 5 90 4 2314

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 14 6 4 4 1 3 85 9 2826
2018 3 to 10 years in current department or agency 71 14 6 2 2 0 4 89 5 3363
2018 11 to 20 years in current department or agency 70 17 6 2 2 0 4 90 5 2855
2018 More than 20 years in current department or agency 76 13 4 2 1 0 4 93 3 1297
2017 Less than 3 years in current department or agency 67 15 7 4 4 0 3 85 8 2272
2017 3 to 10 years in current department or agency 67 17 6 3 3 0 3 87 6 4500
2017 11 to 20 years in current department or agency 66 20 5 3 2 1 4 90 5 3309
2017 More than 20 years in current department or agency 73 16 4 2 1 1 3 92 3 2316

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 26 10 4 2 0 2 84 6 2823
2018 3 to 10 years in current department or agency 51 29 12 4 2 0 2 81 6 3355
2018 11 to 20 years in current department or agency 51 28 12 4 2 0 2 82 6 2847
2018 More than 20 years in current department or agency 54 27 11 4 1 0 3 84 5 1295
2017 Less than 3 years in current department or agency 57 27 9 3 2 0 2 86 5 2259
2017 3 to 10 years in current department or agency 52 29 11 4 2 0 2 83 6 4491
2017 11 to 20 years in current department or agency 53 29 11 4 2 0 2 83 6 3303
2017 More than 20 years in current department or agency 55 28 10 2 1 0 2 86 4 2316

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 38 26 7 2 0 0 65 9 2843
2018 3 to 10 years in current department or agency 16 31 34 14 5 0 0 47 19 3387
2018 11 to 20 years in current department or agency 13 31 35 15 7 0 0 43 22 2876
2018 More than 20 years in current department or agency 15 29 35 14 6 0 0 44 20 1311
2017 Less than 3 years in current department or agency 22 38 29 7 3 0 0 61 10 2271
2017 3 to 10 years in current department or agency 15 31 35 13 6 0 0 46 18 4513
2017 11 to 20 years in current department or agency 13 29 38 13 6 0 0 42 19 3321
2017 More than 20 years in current department or agency 16 29 35 13 6 0 0 45 19 2325

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 13 30 31 20 0 0 51 18 2817
2018 3 to 10 years in current department or agency 10 20 35 22 13 0 0 35 30 3349
2018 11 to 20 years in current department or agency 12 20 37 21 10 0 0 30 32 2826
2018 More than 20 years in current department or agency 10 20 36 22 11 0 1 33 30 1287
2017 Less than 3 years in current department or agency 5 13 35 28 18 0 1 47 18 2261
2017 3 to 10 years in current department or agency 8 19 38 23 11 0 1 35 27 4482
2017 11 to 20 years in current department or agency 9 20 41 20 10 0 0 30 29 3301
2017 More than 20 years in current department or agency 8 18 37 24 13 0 0 37 26 2312

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 38 15 7 3 4 0 74 10 2834
2018 3 to 10 years in current department or agency 26 39 18 10 5 2 0 66 15 3373
2018 11 to 20 years in current department or agency 23 39 19 10 7 1 0 64 17 2863
2018 More than 20 years in current department or agency 23 40 22 9 5 2 0 64 14 1297
2017 Less than 3 years in current department or agency 29 38 16 7 4 5 1 72 12 2262
2017 3 to 10 years in current department or agency 23 38 18 10 7 3 1 64 17 4499
2017 11 to 20 years in current department or agency 21 38 20 9 8 3 0 61 18 3305
2017 More than 20 years in current department or agency 22 39 20 10 6 4 0 63 16 2320

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 17 7 4 2 0 72 11 2839
2018 3 to 10 years in current department or agency 22 33 20 14 10 1 0 56 24 3379
2018 11 to 20 years in current department or agency 17 33 21 16 12 1 0 51 28 2864
2018 More than 20 years in current department or agency 19 37 18 14 10 1 0 57 25 1302
2017 Less than 3 years in current department or agency 28 40 15 9 5 3 0 69 15 2269
2017 3 to 10 years in current department or agency 18 37 19 14 10 2 0 56 25 4499
2017 11 to 20 years in current department or agency 16 35 20 15 12 1 0 52 28 3317
2017 More than 20 years in current department or agency 20 39 19 13 8 2 0 60 21 2320
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 25 21 12 12 2 1 26 74 2838
2018 3 to 10 years in current department or agency 22 25 23 14 15 1 0 22 78 3385
2018 11 to 20 years in current department or agency 25 27 22 12 13 2 0 25 75 2869
2018 More than 20 years in current department or agency 27 23 21 14 14 1 0 28 72 1308
2017 Less than 3 years in current department or agency 16 21 23 17 20 2 1 16 84 2270
2017 3 to 10 years in current department or agency 26 23 20 13 14 2 1 27 73 4506
2017 11 to 20 years in current department or agency 28 25 20 11 11 3 1 30 70 3316
2017 More than 20 years in current department or agency 31 21 19 11 15 3 1 32 68 2325

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 2046
2018 3 to 10 years in current department or agency 20 2553
2018 11 to 20 years in current department or agency 15 2058
2018 More than 20 years in current department or agency 14 896
2017 Less than 3 years in current department or agency 30 1834
2017 3 to 10 years in current department or agency 16 3110
2017 11 to 20 years in current department or agency 14 2152
2017 More than 20 years in current department or agency 13 1474

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 2046
2018 3 to 10 years in current department or agency 34 2553
2018 11 to 20 years in current department or agency 25 2058
2018 More than 20 years in current department or agency 24 896
2017 Less than 3 years in current department or agency 40 1834
2017 3 to 10 years in current department or agency 29 3110
2017 11 to 20 years in current department or agency 23 2152
2017 More than 20 years in current department or agency 22 1474

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 2046
2018 3 to 10 years in current department or agency 21 2553
2018 11 to 20 years in current department or agency 19 2058
2018 More than 20 years in current department or agency 18 896
2017 Less than 3 years in current department or agency 18 1834
2017 3 to 10 years in current department or agency 13 3110
2017 11 to 20 years in current department or agency 13 2152
2017 More than 20 years in current department or agency 12 1474

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 2046
2018 3 to 10 years in current department or agency 46 2553
2018 11 to 20 years in current department or agency 51 2058
2018 More than 20 years in current department or agency 48 896
2017 Less than 3 years in current department or agency 31 1834
2017 3 to 10 years in current department or agency 52 3110
2017 11 to 20 years in current department or agency 54 2152
2017 More than 20 years in current department or agency 46 1474

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 2046
2018 3 to 10 years in current department or agency 8 2553
2018 11 to 20 years in current department or agency 7 2058
2018 More than 20 years in current department or agency 2 896
2017 Less than 3 years in current department or agency 3 1834
2017 3 to 10 years in current department or agency 7 3110
2017 11 to 20 years in current department or agency 5 2152
2017 More than 20 years in current department or agency 2 1474

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 2046
2018 3 to 10 years in current department or agency 37 2553
2018 11 to 20 years in current department or agency 37 2058
2018 More than 20 years in current department or agency 33 896

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 2046
2018 3 to 10 years in current department or agency 37 2553
2018 11 to 20 years in current department or agency 37 2058
2018 More than 20 years in current department or agency 42 896
2017 Less than 3 years in current department or agency 53 1834
2017 3 to 10 years in current department or agency 45 3110
2017 11 to 20 years in current department or agency 45 2152
2017 More than 20 years in current department or agency 52 1474

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 42 18 12 4 20 1984
2018 3 to 10 years in current department or agency 4 33 18 12 5 28 2466
2018 11 to 20 years in current department or agency 6 35 17 12 4 27 1978
2018 More than 20 years in current department or agency 6 30 17 12 5 30 856
2017 Less than 3 years in current department or agency 5 42 19 12 4 19 1816
2017 3 to 10 years in current department or agency 7 41 17 12 4 21 3062
2017 11 to 20 years in current department or agency 7 42 17 12 4 18 2127
2017 More than 20 years in current department or agency 8 39 20 11 3 18 1450

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 62 2044
2018 3 to 10 years in current department or agency 28 72 2538
2018 11 to 20 years in current department or agency 30 70 2044
2018 More than 20 years in current department or agency 29 71 885

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 25 18 18 17 1 5 45 37 2036
2018 3 to 10 years in current department or agency 11 21 19 18 26 1 5 33 47 2543
2018 11 to 20 years in current department or agency 8 21 20 18 25 1 6 32 46 2053
2018 More than 20 years in current department or agency 7 18 22 17 29 1 7 27 50 890
2017 Less than 3 years in current department or agency 18 23 15 16 22 1 6 43 40 1842
2017 3 to 10 years in current department or agency 9 20 17 17 27 2 8 32 49 3139
2017 11 to 20 years in current department or agency 8 20 19 17 25 2 9 31 48 2177
2017 More than 20 years in current department or agency 6 19 18 16 29 2 10 29 50 1485

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 16 17 20 37 2 3 23 59 2038
2018 3 to 10 years in current department or agency 3 11 16 18 47 2 3 15 68 2541
2018 11 to 20 years in current department or agency 3 10 17 21 42 2 5 14 68 2056
2018 More than 20 years in current department or agency 4 8 18 18 45 2 4 13 68 889
2017 Less than 3 years in current department or agency 4 12 12 18 49 2 4 17 71 1845
2017 3 to 10 years in current department or agency 2 9 13 15 52 2 7 12 74 3128
2017 11 to 20 years in current department or agency 3 8 14 18 46 3 8 12 72 2171
2017 More than 20 years in current department or agency 3 9 14 17 49 2 6 13 71 1489

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 16 14 8 8 2 8 66 18 2821
2018 3 to 10 years in current department or agency 38 15 14 11 15 1 6 57 28 3373
2018 11 to 20 years in current department or agency 37 15 14 10 15 1 7 57 28 2852
2018 More than 20 years in current department or agency 41 13 12 12 14 2 8 59 28 1291
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