2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 36 34 14 14 2 0 0 70 16 56
2018 SW-02 38 33 18 13 0 0 0 70 13 40
2017 SW 24 45 14 10 7 0 0 69 17 58
2017 SW-02 27 42 18 7 7 0 0 69 13 45
2014 SW 16 48 9 19 8 0 0 64 26 73
2014 SW-02 18 46 11 21 5 0 0 64 26 62
2011 SW 23 41 13 11 11 0 0 64 23 61
2011 SW-02 21 41 15 15 8 0 0 62 23 39
2008 SW 19 42 13 16 10 0 0 61 26 31
2008 SW-02 18 45 5 18 14 0 0 64 32 22

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 67 31 0 2 0 0 0 98 2 55
2018 SW-02 64 33 0 3 0 0 0 97 3 39
2017 SW 66 28 7 0 0 0 0 93 0 58
2017 SW-02 64 29 7 0 0 0 0 93 0 45
2014 SW 66 29 0 3 3 0 0 95 5 73
2014 SW-02 61 33 0 3 3 0 0 94 6 62
2011 SW 77 23 0 0 0 0 0 100 0 61
2011 SW-02 83 18 0 0 0 0 0 100 0 40
2008 SW 68 29 0 3 0 0 0 97 3 31
2008 SW-02 73 27 0 0 0 0 0 100 0 22

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 62 36 2 0 0 0 0 98 0 55
2018 SW-02 55 43 3 0 0 0 0 98 0 40
2017 SW 71 22 5 2 0 0 0 93 2 58
2017 SW-02 69 22 7 2 0 0 0 91 2 45
2014 SW 71 25 3 0 1 0 0 96 1 73
2014 SW-02 69 26 3 0 2 0 0 95 2 62
2011 SW 76 24 0 0 0 0 0 100 0 62
2011 SW-02 83 18 0 0 0 0 0 100 0 40
2008 SW 68 26 3 3 0 0 0 94 3 31
2008 SW-02 68 23 5 5 0 0 0 91 5 22

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 34 34 13 14 5 0 0 68 20 56
2018 SW-02 28 40 15 10 8 0 0 68 18 40
2017 SW 26 36 15 9 14 0 0 62 22 58
2017 SW-02 24 38 18 4 16 0 0 62 20 45
2014 SW 27 49 5 9 9 0 0 76 18 73
2014 SW-02 27 49 6 11 6 0 0 76 18 62
2011 SW 40 32 3 16 8 0 0 73 24 62
2011 SW-02 45 30 5 15 5 0 0 75 20 40

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 55 39 5 0 0 0 0 95 0 56
2018 SW-02 50 43 8 0 0 0 0 93 0 40
2017 SW 50 38 9 3 0 0 0 88 3 58
2017 SW-02 49 38 11 2 0 0 0 87 2 45
2014 SW 48 45 3 1 3 0 0 93 4 73
2014 SW-02 45 47 3 2 3 0 0 92 5 62
2011 SW 66 32 0 2 0 0 0 98 2 62
2011 SW-02 68 33 0 0 0 0 0 100 0 40
2008 SW 65 32 3 0 0 0 0 97 0 31
2008 SW-02 68 32 0 0 0 0 0 100 0 22

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 21 29 21 14 0 0 36 36 56
2018 SW-02 10 20 25 28 18 0 0 30 45 40
2017 SW 19 23 17 24 17 0 0 42 41 58
2017 SW-02 22 13 18 24 22 0 0 36 47 45
2014 SW 24 36 8 22 10 0 0 60 32 73
2014 SW-02 22 36 10 22 10 0 0 58 32 62
2011 SW 18 40 18 18 6 0 0 58 24 62
2011 SW-02 13 45 20 18 5 0 0 58 23 40

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 39 38 13 9 2 0 0 77 11 56
2018 SW-02 38 38 10 13 3 0 0 75 15 40
2017 SW 36 50 9 5 0 0 0 86 5 58
2017 SW-02 40 47 7 7 0 0 0 87 7 45

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 50 37 7 6 0 0 0 87 6 54
2018 SW-02 51 38 5 5 0 0 0 90 5 39
2017 SW 41 48 5 3 0 0 2 91 3 58
2017 SW-02 42 47 4 4 0 0 2 91 5 45
2014 SW 46 37 8 3 6 0 0 83 9 73
2014 SW-02 47 38 7 3 5 0 0 85 8 62
2011 SW 52 37 6 3 0 2 0 90 3 62
2011 SW-02 50 40 5 3 0 3 0 92 3 40
2008 SW 48 35 6 3 6 0 0 84 10 31
2008 SW-02 45 41 5 0 9 0 0 86 9 22

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 33 13 22 11 0 0 54 33 54
2018 SW-02 18 31 15 23 13 0 0 49 36 39
2017 SW 23 37 16 10 14 0 0 60 24 57
2017 SW-02 20 36 16 11 16 0 0 57 27 44

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 63 35 2 0 0 0 0 98 0 54
2018 SW-02 56 41 3 0 0 0 0 97 0 39
2017 SW 74 24 2 0 0 0 0 98 0 57
2017 SW-02 70 27 2 0 0 0 0 98 0 44
2014 SW 78 17 2 1 1 0 0 95 3 73
2014 SW-02 80 14 3 2 2 0 0 94 3 62
2011 SW 81 18 2 0 0 0 0 98 0 62
2011 SW-02 80 18 3 0 0 0 0 98 0 40

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 28 22 17 19 0 0 43 35 54
2018 SW-02 13 23 26 15 23 0 0 36 38 39
2017 SW 17 37 14 17 14 0 0 55 31 57
2017 SW-02 18 36 9 18 18 0 0 55 36 44
2014 SW 12 32 7 24 25 0 0 44 49 73
2014 SW-02 14 28 8 23 26 0 0 43 49 62
2011 SW 18 42 19 15 6 0 0 60 21 62
2011 SW-02 18 40 23 15 5 0 0 58 20 40

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 17 19 20 24 0 0 37 44 54
2018 SW-02 18 13 15 23 31 0 0 31 54 39
2017 SW 17 28 23 10 21 0 0 46 31 57
2017 SW-02 18 25 18 14 25 0 0 43 39 44
2014 SW 15 32 17 19 17 0 0 47 36 73
2014 SW-02 18 27 19 19 18 0 0 44 37 62

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 30 17 17 13 0 0 54 30 54
2018 SW-02 23 26 15 21 15 0 0 49 36 39
2017 SW 21 46 9 12 12 0 0 67 24 57
2017 SW-02 20 43 7 14 16 0 0 64 30 44
2014 SW 23 44 17 4 12 0 0 67 16 73
2014 SW-02 22 43 19 5 11 0 0 65 16 62
2011 SW 37 40 13 6 3 0 0 77 10 62
2011 SW-02 40 40 15 5 0 0 0 80 5 40

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 39 50 6 6 0 0 0 89 6 54
2018 SW-02 33 56 5 5 0 0 0 90 5 39
2017 SW 43 39 18 0 0 0 0 82 0 56
2017 SW-02 42 37 21 0 0 0 0 79 0 43
2014 SW 49 37 6 1 5 1 0 87 6 72
2014 SW-02 45 41 7 2 3 2 0 88 5 62
2011 SW 66 31 0 3 0 0 0 97 3 62
2011 SW-02 68 30 0 3 0 0 0 98 3 40
2008 SW 58 35 3 3 0 0 0 94 3 31
2008 SW-02 64 32 5 0 0 0 0 95 0 22

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 42 26 18 7 7 0 0 68 14 57
2018 SW-02 34 29 20 7 10 0 0 63 17 41
2017 SW 35 34 21 7 3 0 0 69 10 58
2017 SW-02 36 38 16 7 4 0 0 73 11 45
2014 SW 36 38 20 4 1 0 0 74 5 73
2014 SW-02 34 37 22 5 2 0 0 71 6 62
2011 SW 35 34 21 5 5 0 0 69 10 62
2011 SW-02 40 30 25 5 0 0 0 70 5 40
2008 SW 48 35 10 0 6 0 0 84 6 31
2008 SW-02 41 45 9 0 5 0 0 86 5 22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 20 35 22 16 0 0 38 27 55
2018 SW-02 10 23 30 23 15 0 0 38 33 40
2017 SW 9 24 28 26 10 0 3 37 34 58
2017 SW-02 7 24 29 27 11 0 2 39 32 45
2014 SW 8 21 28 31 12 0 0 43 29 73
2014 SW-02 8 21 30 27 14 0 0 41 29 62
2011 SW 8 21 31 26 10 2 3 37 31 62
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 19 19 26 29 6 0 0 35 39 31
2008 SW-02 23 23 23 27 5 0 0 32 45 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 18 31 18 7 0 0 25 44 55
2018 SW-02 25 20 33 20 3 0 0 23 45 40
2017 SW 15 22 33 21 7 0 2 28 38 58
2017 SW-02 18 18 36 20 9 0 0 29 36 45
2014 SW 10 26 29 20 14 1 0 34 36 73
2014 SW-02 8 27 30 22 11 2 0 34 36 62
2011 SW 13 20 31 21 11 0 3 34 34 61
2011 SW-02 10 25 33 20 10 0 3 31 36 40
2008 SW 23 13 23 23 19 0 0 42 35 31
2008 SW-02 27 18 14 27 14 0 0 41 45 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 20 20 24 9 0 2 33 46 55
2018 SW-02 30 18 18 28 5 0 3 33 49 40
2017 SW 12 24 28 22 10 2 2 34 38 58
2017 SW-02 11 29 27 20 11 2 0 32 41 45
2014 SW 20 26 28 16 5 4 0 22 48 72
2014 SW-02 18 29 26 17 5 5 0 23 50 61
2011 SW 18 26 25 13 13 0 5 28 47 61
2011 SW-02 13 33 28 13 10 0 5 24 47 40
2008 SW 19 26 35 10 10 0 0 19 45 31
2008 SW-02 27 27 27 14 5 0 0 18 55 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 4 15 20 47 13 0 2 61 19 55
2018 SW-02 3 15 18 50 13 0 3 64 18 40
2017 SW 3 9 28 33 22 0 5 58 13 58
2017 SW-02 4 4 31 31 24 0 4 58 9 45
2014 SW 4 7 26 43 20 0 0 63 11 70
2014 SW-02 2 3 28 47 20 0 0 67 5 59
2011 SW 2 8 21 41 23 0 5 67 10 61
2011 SW-02 0 8 28 43 20 0 3 64 8 40
2008 SW 13 3 23 32 29 0 0 61 16 31
2008 SW-02 14 5 27 36 18 0 0 55 18 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 22 29 16 13 2 2 30 40 55
2018 SW-02 18 25 33 13 10 0 3 23 44 40
2017 SW 17 17 26 19 19 0 2 38 35 58
2017 SW-02 16 20 24 20 20 0 0 40 36 45
2014 SW 9 18 28 24 16 4 1 42 28 73
2014 SW-02 8 18 28 24 16 5 2 42 27 62
2011 SW 10 18 25 31 11 0 5 45 29 61
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 13 7 47 23 10 0 0 33 20 30
2008 SW-02 10 10 48 29 5 0 0 33 19 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 26 20 22 11 2 2 35 44 54
2018 SW-02 18 28 18 23 13 0 0 36 46 39
2017 SW 7 30 28 19 14 2 2 34 38 58
2017 SW-02 7 27 31 18 16 2 0 34 34 45
2014 SW 7 16 38 24 12 1 1 37 24 73
2014 SW-02 6 19 37 24 11 2 0 36 26 62
2011 SW 13 11 28 21 21 2 3 45 26 61
2011 SW-02 13 10 30 20 25 3 0 46 23 40
2008 SW 10 23 32 13 23 0 0 35 32 31
2008 SW-02 9 23 41 14 14 0 0 27 32 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 27 20 22 9 2 0 31 48 55
2018 SW-02 23 33 20 15 8 3 0 23 56 40
2017 SW 9 29 33 17 9 2 2 27 39 58
2017 SW-02 9 24 36 20 9 2 0 30 34 45
2014 SW 20 12 42 14 5 3 4 21 34 73
2014 SW-02 22 12 39 14 6 3 3 22 37 62
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 13 21 16 25 25 0 0 34 50 56
2018 SW-02 10 20 15 29 27 0 0 29 56 41
2017 SW 14 26 10 19 26 5 0 42 47 58
2017 SW-02 13 18 11 24 29 4 0 33 56 45
2014 SW 18 28 16 20 15 1 1 48 36 73
2014 SW-02 14 28 14 24 16 2 2 44 41 62

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 18 21 18 21 21 0 0 39 43 56
2018 SW-02 15 17 17 29 22 0 0 32 51 41
2017 SW 17 35 10 15 22 0 0 52 38 58
2017 SW-02 20 27 11 16 27 0 0 47 42 45
2014 SW 29 31 12 16 11 0 1 61 27 73
2014 SW-02 26 30 14 19 11 0 0 56 30 62

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 11 9 14 29 30 7 0 21 63 56
2018 SW-02 10 10 12 34 32 2 0 20 68 41
2017 SW 12 10 21 24 24 7 0 24 53 57
2017 SW-02 11 7 23 23 30 7 0 20 56 44
2014 SW 9 16 20 22 17 15 1 30 46 73
2014 SW-02 11 11 19 26 16 16 2 27 51 62

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 41 11 13 7 0 0 70 20 56
2018 SW-02 24 41 12 12 10 0 0 66 22 41
2017 SW 31 33 13 14 9 0 0 65 23 57
2017 SW-02 27 34 11 16 11 0 0 61 27 44
2014 SW 37 40 8 11 4 0 0 77 15 73
2014 SW-02 33 41 10 11 5 0 0 74 16 62

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 48 16 11 4 0 0 70 14 56
2018 SW-02 20 44 17 15 5 0 0 63 20 41
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 43 18 13 5 0 0 64 18 56
2018 SW-02 20 43 18 13 8 0 0 63 20 40
2017 SW 22 33 19 14 10 0 2 56 24 58
2017 SW-02 24 33 18 13 9 0 2 59 23 45
2014 SW 27 31 13 19 10 0 0 58 29 73
2014 SW-02 26 27 15 22 10 0 0 52 32 62
2011 SW 30 30 15 8 18 0 0 59 26 61
2011 SW-02 33 28 13 10 15 0 0 62 26 39
2008 SW 26 29 10 19 16 0 0 55 35 31
2008 SW-02 27 23 14 23 14 0 0 50 36 22

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 39 20 5 5 2 0 69 11 56
2018 SW-02 28 38 23 5 5 3 0 67 10 40
2017 SW 31 31 19 12 5 0 2 63 17 58
2017 SW-02 31 31 16 16 4 0 2 64 20 45
2014 SW 33 27 9 14 12 5 0 63 27 73
2014 SW-02 32 23 11 16 11 6 0 59 29 62
2011 SW 46 25 8 7 10 3 2 74 17 61
2011 SW-02 41 28 10 10 8 3 0 71 18 39
2008 SW 35 23 10 16 16 0 0 58 32 31
2008 SW-02 32 23 14 14 18 0 0 55 32 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 38 20 7 5 0 0 68 13 56
2018 SW-02 25 35 25 10 5 0 0 60 15 40
2017 SW 29 33 16 14 7 0 2 63 21 58
2017 SW-02 29 31 11 18 9 0 2 61 27 45
2014 SW 32 30 5 16 16 1 0 63 32 73
2014 SW-02 32 26 6 19 16 2 0 58 35 62
2011 SW 38 31 15 5 11 0 0 69 16 61
2011 SW-02 38 31 18 5 8 0 0 69 13 39
2008 SW 32 39 6 6 13 3 0 73 20 31
2008 SW-02 27 45 0 5 18 5 0 76 24 22

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 38 34 16 5 7 0 0 71 13 56
2018 SW-02 35 35 18 8 5 0 0 70 13 40
2017 SW 48 21 12 5 7 3 3 74 13 58
2017 SW-02 47 20 9 7 9 4 4 73 17 45

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 27 16 16 16 0 0 52 32 56
2018 SW-02 20 28 10 23 20 0 0 48 43 40
2017 SW 33 24 15 10 14 0 3 59 25 58
2017 SW-02 31 27 16 7 16 0 4 60 23 45
2014 SW 34 23 8 18 17 0 0 57 35 73
2014 SW-02 30 23 10 19 18 0 0 53 37 62
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 33 7 14 14 5 0 63 30 57
2018 SW-02 24 32 10 15 15 5 0 59 31 41
2017 SW 24 33 15 19 5 3 0 59 25 58
2017 SW-02 22 33 16 20 4 4 0 58 26 45
2014 SW 31 19 22 8 16 4 0 52 25 73
2014 SW-02 32 14 26 10 13 5 0 49 24 62
2011 SW 35 24 11 13 11 3 2 63 25 62
2011 SW-02 33 30 10 10 10 5 3 68 22 40

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 28 12 21 14 0 0 53 35 57
2018 SW-02 20 27 15 22 17 0 0 46 39 41
2017 SW 21 33 12 21 14 0 0 53 35 58
2017 SW-02 18 36 9 22 16 0 0 53 38 45
2014 SW 23 22 22 15 16 3 0 46 31 73
2014 SW-02 24 19 25 14 14 3 0 45 30 62
2011 SW 23 34 16 13 15 0 0 56 27 62
2011 SW-02 23 28 23 20 8 0 0 50 28 40
2008 SW 16 23 19 19 19 3 0 40 40 31
2008 SW-02 14 18 23 14 27 5 0 33 43 22

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 27 18 21 13 0 0 48 34 56
2018 SW-02 20 20 23 23 15 0 0 40 38 40
2017 SW 17 24 17 28 12 2 0 42 41 58
2017 SW-02 16 29 13 27 13 2 0 45 41 45
2014 SW 15 26 29 15 16 0 0 41 31 73
2014 SW-02 16 26 33 13 13 0 0 42 26 62
2011 SW 13 31 16 29 11 0 0 44 40 62
2011 SW-02 18 23 20 33 8 0 0 40 40 40
2008 SW 13 13 19 19 29 6 0 28 52 31
2008 SW-02 14 5 23 18 36 5 0 19 57 22

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 21 14 20 21 2 0 44 42 56
2018 SW-02 18 18 18 20 25 3 0 36 46 40
2017 SW 17 31 7 17 24 3 0 50 43 58
2017 SW-02 16 29 7 18 27 4 0 47 47 45
2014 SW 20 24 20 14 21 0 0 45 35 73
2014 SW-02 19 24 22 15 19 0 0 43 35 62
2011 SW 23 31 15 15 18 0 0 53 32 62
2011 SW-02 20 28 20 20 13 0 0 48 33 40
2008 SW 19 19 6 32 16 6 0 41 52 31
2008 SW-02 18 14 9 27 23 9 0 35 55 22
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 39 23 12 5 0 0 60 18 57
2018 SW-02 15 39 24 15 7 0 0 54 22 41
2017 SW 22 45 14 10 7 2 0 68 17 58
2017 SW-02 24 44 11 9 9 2 0 70 18 45
2014 SW 28 37 13 8 10 4 0 68 19 73
2014 SW-02 29 35 16 9 8 3 0 66 18 62
2011 SW 32 37 24 3 3 0 0 69 6 62
2011 SW-02 35 38 25 0 3 0 0 73 3 40

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 42 5 18 5 0 0 72 23 57
2018 SW-02 29 37 2 24 7 0 0 66 32 41
2017 SW 43 29 19 5 3 0 0 72 9 58
2017 SW-02 47 27 20 2 4 0 0 73 7 45
2014 SW 37 35 15 4 9 0 0 71 14 73
2014 SW-02 40 30 16 5 10 0 0 70 14 62
2011 SW 44 31 16 6 3 0 0 74 10 62
2011 SW-02 38 35 20 5 3 0 0 73 8 40
2008 SW 45 13 19 6 10 6 0 62 17 31
2008 SW-02 41 14 18 5 14 9 0 60 20 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 18 46 18 12 7 0 0 63 19 57
2018 SW-02 15 41 22 15 7 0 0 56 22 41

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 21 30 18 18 0 0 35 35 57
2018 SW-02 15 22 27 15 22 0 0 37 37 41
2017 SW 15 33 12 12 22 5 0 51 36 58
2017 SW-02 13 36 13 13 20 4 0 51 35 45
2014 SW 22 19 16 14 24 4 0 43 40 73
2014 SW-02 22 16 18 17 24 3 0 39 43 62
2011 SW 29 18 11 18 16 6 2 51 37 62
2011 SW-02 28 15 13 23 13 8 3 47 39 40

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 22 31 20 16 11 0 0 53 27 55
2018 SW-02 21 26 18 21 15 0 0 46 36 39
2017 SW 17 34 24 7 15 2 0 52 23 58
2017 SW-02 18 29 27 9 16 2 0 48 25 45
2014 SW 20 25 18 18 20 0 0 45 37 73
2014 SW-02 21 26 21 13 19 0 0 47 32 62
2011 SW 15 31 13 23 16 2 0 47 40 61
2011 SW-02 13 33 15 25 13 3 0 46 38 40
2008 SW 13 26 19 19 23 0 0 39 42 31
2008 SW-02 9 32 14 18 27 0 0 41 45 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 5 21 12 47 0 9 12 65 57
2018 SW-02 5 7 15 15 49 0 10 14 70 41
2017 SW 7 12 21 10 33 3 14 23 52 58
2017 SW-02 7 13 18 11 33 4 13 24 54 45
2014 SW 7 8 9 21 41 0 14 17 72 73
2014 SW-02 6 10 8 23 40 0 13 18 72 62
2011 SW 5 15 13 26 29 2 11 22 63 62
2011 SW-02 3 8 15 33 30 0 13 11 71 40
2008 SW 6 10 6 19 48 6 3 18 75 31
2008 SW-02 5 9 5 18 50 9 5 16 79 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 35 25 21 9 2 0 45 30 57
2018 SW-02 10 29 20 27 12 2 0 40 40 41
2017 SW 14 34 24 15 10 2 0 49 26 58
2017 SW-02 13 33 22 16 13 2 0 48 30 45

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 36 27 9 2 2 0 62 11 56
2018 SW-02 18 38 30 13 3 0 0 55 15 40
2017 SW 29 36 21 7 5 0 2 67 12 58
2017 SW-02 27 36 22 9 7 0 0 62 16 45
2014 SW 39 26 22 4 5 4 0 68 10 72
2014 SW-02 39 25 21 3 7 5 0 68 10 61

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 32 27 14 7 0 0 52 21 56
2018 SW-02 10 35 33 15 8 0 0 45 23 40
2017 SW 22 47 12 10 9 0 0 69 19 58
2017 SW-02 18 44 13 13 11 0 0 62 24 45
2014 SW 27 36 14 16 5 1 0 64 22 73
2014 SW-02 29 33 14 16 6 2 0 62 23 62
2011 SW 31 34 19 8 6 2 0 66 15 62
2011 SW-02 30 33 23 8 5 3 0 64 13 40

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 38 16 11 7 0 0 66 18 56
2018 SW-02 25 40 13 15 8 0 0 65 23 40
2017 SW 36 38 12 9 5 0 0 74 14 58
2017 SW-02 36 33 13 11 7 0 0 69 18 45
2014 SW 43 31 11 12 3 0 0 75 15 72
2014 SW-02 40 35 13 10 3 0 0 74 13 62
2011 SW 40 37 10 13 0 0 0 77 13 62
2011 SW-02 38 38 10 15 0 0 0 75 15 40
2008 SW 39 19 23 10 10 0 0 58 19 31
2008 SW-02 32 27 23 9 9 0 0 59 18 22

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 29 16 27 0 0 0 57 27 56
2018 SW-02 20 35 13 33 0 0 0 55 33 40
2017 SW 37 25 16 12 10 0 0 62 23 57
2017 SW-02 36 23 16 11 14 0 0 59 25 44
2014 SW 30 37 16 7 9 1 0 68 16 73
2014 SW-02 32 33 19 6 8 2 0 66 15 62
2011 SW 35 35 23 3 3 0 0 71 6 62
2011 SW-02 28 40 25 5 3 0 0 68 8 40

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 38 20 16 4 0 0 61 20 56
2018 SW-02 15 40 25 15 5 0 0 55 20 40
2017 SW 30 35 13 9 14 0 0 65 23 57
2017 SW-02 30 34 11 7 18 0 0 64 25 44
2014 SW 32 34 11 16 6 0 0 67 22 73
2014 SW-02 34 31 13 18 5 0 0 65 22 62
2011 SW 32 40 15 10 3 0 0 73 13 62
2011 SW-02 28 43 20 10 0 0 0 70 10 40
2008 SW 29 23 19 16 13 0 0 52 29 31
2008 SW-02 27 23 18 18 14 0 0 50 32 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 29 23 13 13 0 0 52 25 56
2018 SW-02 15 28 23 18 18 0 0 43 35 40
2017 SW 33 24 17 10 10 5 0 60 22 58
2017 SW-02 33 20 16 11 13 7 0 57 26 45
2014 SW 29 26 16 12 13 4 0 57 26 73
2014 SW-02 25 29 16 14 11 5 0 57 27 62
2011 SW 31 29 23 11 3 2 2 62 15 62
2011 SW-02 25 33 25 13 3 3 0 59 15 40
2008 SW 35 23 10 13 10 10 0 64 25 31
2008 SW-02 36 23 5 14 9 14 0 68 26 22
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SW 15 51 35 55
2018 SW-02 18 46 36 39
2017 SW 12 55 33 58
2017 SW-02 11 56 33 45
2014 SW 16 50 33 72
2014 SW-02 13 52 35 61
2011 SW 3 65 32 62
2011 SW-02 3 63 35 40
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 28 72 57
2018 SW-02 27 73 41

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SW 56 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SW 56 16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SW 50 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SW 63 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SW 31 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SW 44 16
2018 SW-02 45 11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SW 38 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SW 63 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SW 50 16
2018 SW-02 45 11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SW 38 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SW 38 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SW 69 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SW 31 16
2018 SW-02 45 11

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SW 31 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SW 38 16

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SW 0 16
2018 SW-02 0 11

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SW 0 13

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SW 0 13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SW 0 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SW 46 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SW 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SW 54 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 11 19 21 12 28 9 0 33 44 57
2018 SW-02 5 17 22 15 32 10 0 24 51 41
2017 SW 12 23 19 9 17 14 5 44 32 57
2017 SW-02 11 20 20 9 20 14 5 39 36 44
2014 SW 11 16 19 20 11 19 5 35 40 73
2014 SW-02 13 14 17 19 13 19 5 35 42 62

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 18 21 30 18 11 4 0 40 29 57
2018 SW-02 10 22 32 20 12 5 0 33 33 41
2017 SW 24 35 21 9 10 2 0 60 19 58
2017 SW-02 24 33 20 9 11 2 0 59 20 45
2014 SW 21 32 20 12 11 4 0 55 24 73
2014 SW-02 19 28 22 14 11 5 0 50 27 62
2011 SW 32 31 19 3 11 3 0 65 15 62
2011 SW-02 30 28 23 5 10 5 0 61 16 40
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 9 91 57

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 20 29 4 9 22 0 47 16 55
2018 SW-02 10 23 33 5 8 21 0 42 16 39
2017 SW 17 16 30 0 5 23 9 49 8 57
2017 SW-02 16 16 34 0 7 25 2 44 9 44
2014 SW 10 14 27 3 4 32 9 42 12 73
2014 SW-02 10 15 26 3 5 30 11 43 14 62

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 27 23 7 4 11 0 62 12 56
2018 SW-02 23 30 30 5 3 10 0 58 8 40
2017 SW 24 32 21 3 3 12 3 67 8 57
2017 SW-02 23 34 23 5 5 11 0 64 10 44
2014 SW 24 32 26 1 4 12 1 64 6 73
2014 SW-02 24 30 26 2 5 12 2 63 7 62
2011 SW 37 34 19 3 2 5 0 75 5 62
2011 SW-02 33 35 23 5 0 5 0 71 5 40
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 11 23 12 19 33 0 2 34 54 57
2018 SW-02 7 27 12 22 29 0 2 35 53 41
2017 SW 17 19 28 15 19 0 2 37 35 58
2017 SW-02 18 20 29 16 18 0 0 38 33 45

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 32 23 9 21 0 0 47 30 57
2018 SW-02 15 29 22 10 24 0 0 44 34 41
2017 SW 17 30 25 19 9 0 0 47 28 57
2017 SW-02 18 29 29 20 4 0 0 47 24 45

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 39 16 11 4 0 2 70 14 57
2018 SW-02 29 39 17 7 5 0 2 70 13 41
2017 SW 33 37 16 3 3 0 7 75 8 57
2017 SW-02 36 38 16 2 2 0 7 79 5 45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 23 18 14 21 0 0 47 35 57
2018 SW-02 20 24 17 12 27 0 0 44 39 41
2017 SW 16 26 27 18 13 0 0 42 31 55
2017 SW-02 19 26 28 19 9 0 0 44 28 43

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 54 12 14 7 4 0 9 73 12 57
2018 SW-02 51 15 10 7 5 0 12 75 14 41
2017 SW 53 26 9 3 3 0 5 83 7 57
2017 SW-02 51 27 9 4 2 0 7 83 7 45

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 28 32 9 7 0 0 53 16 57
2018 SW-02 24 29 32 7 7 0 0 54 15 41
2017 SW 28 33 24 9 7 0 0 60 15 58
2017 SW-02 24 36 29 7 4 0 0 60 11 45

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 25 33 25 4 0 0 39 28 57
2018 SW-02 12 22 37 24 5 0 0 34 29 41
2017 SW 21 21 26 21 12 0 0 42 33 58
2017 SW-02 18 20 29 22 11 0 0 38 33 45

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 26 23 14 7 0 2 55 21 57
2018 SW-02 27 24 24 12 10 0 2 53 23 41
2017 SW 33 28 19 10 9 0 2 62 19 58
2017 SW-02 33 29 20 9 9 0 0 62 18 45

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 37 19 7 9 0 0 65 16 57
2018 SW-02 29 37 20 2 12 0 0 66 15 41
2017 SW 40 28 17 5 9 2 0 69 14 58
2017 SW-02 42 24 16 7 9 2 0 68 16 45

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 37 30 16 11 4 2 2 69 15 57
2018 SW-02 34 29 17 10 5 2 2 67 15 41
2017 SW 34 36 15 9 3 2 0 72 12 58
2017 SW-02 31 38 18 9 2 2 0 70 11 45

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 40 35 11 11 4 0 0 75 15 55
2018 SW-02 30 40 13 13 5 0 0 70 18 40
2017 SW 49 23 12 9 7 0 0 72 16 57
2017 SW-02 45 20 14 11 9 0 0 66 20 44

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 54 25 9 4 5 0 4 82 9 57
2018 SW-02 54 29 5 0 7 0 5 87 8 41

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 46 30 5 9 9 0 2 77 18 57
2018 SW-02 41 34 5 7 10 0 2 78 18 41
2017 SW 59 22 7 5 7 0 0 81 12 58
2017 SW-02 58 20 7 7 9 0 0 78 16 45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 36 15 4 15 0 2 67 19 55
2018 SW-02 28 35 13 5 18 0 3 64 23 40
2017 SW 33 29 23 9 7 0 0 62 15 58
2017 SW-02 33 27 20 11 9 0 0 60 20 45

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 38 27 16 11 5 0 2 67 17 55
2018 SW-02 40 28 15 10 5 0 3 69 15 40
2017 SW 46 24 15 9 3 0 2 72 12 58
2017 SW-02 42 24 18 9 4 0 2 68 14 45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 54 2 4 0 0 0 41 94 0 54
2018 SW-02 53 0 5 0 0 0 43 91 0 40
2017 SW 54 10 0 0 0 0 36 100 0 58
2017 SW-02 56 9 0 0 0 0 36 100 0 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 70 17 6 0 2 0 6 92 2 54
2018 SW-02 73 15 5 0 3 0 5 92 3 40
2017 SW 72 14 3 2 2 0 7 93 4 58
2017 SW-02 71 11 4 2 2 0 9 90 5 45

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 80 13 0 2 0 0 6 98 2 54
2018 SW-02 78 15 0 0 0 0 8 100 0 40
2017 SW 76 14 2 3 0 0 5 95 4 58
2017 SW-02 76 16 0 2 0 0 7 98 2 45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 46 39 9 2 2 0 2 87 4 54
2018 SW-02 53 33 8 3 3 0 3 87 5 40
2017 SW 54 31 9 2 2 0 3 88 4 58
2017 SW-02 53 31 7 2 2 0 4 88 5 45

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 32 47 16 0 0 0 37 16 57
2018 SW-02 5 24 51 20 0 0 0 29 20 41
2017 SW 14 29 41 10 5 0 0 43 15 58
2017 SW-02 9 29 49 7 7 0 0 38 13 45

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 13 34 46 5 2 0 0 7 46 56
2018 SW-02 12 39 44 2 2 0 0 5 51 41
2017 SW 7 38 39 9 7 0 0 16 45 57
2017 SW-02 9 39 36 7 9 0 0 16 48 44

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 39 9 21 12 0 0 58 33 57
2018 SW-02 10 44 12 22 12 0 0 54 34 41
2017 SW 23 39 14 18 5 0 0 63 23 56
2017 SW-02 25 36 16 16 7 0 0 61 23 44

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 18 28 9 21 25 0 0 46 46 57
2018 SW-02 12 24 10 29 24 0 0 37 54 41
2017 SW 19 26 9 24 22 0 0 45 46 58
2017 SW-02 20 18 9 27 27 0 0 38 53 45
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 13 20 20 27 20 2 0 13 87 56
2018 SW-02 13 15 28 30 13 3 0 13 87 40
2017 SW 29 16 26 9 17 3 0 30 70 58
2017 SW-02 33 13 24 7 20 2 0 34 66 45

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 25 48
2018 SW-02 24 34
2017 SW 25 36
2017 SW-02 22 27

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 31 48
2018 SW-02 32 34
2017 SW 31 36
2017 SW-02 30 27

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 19 48
2018 SW-02 21 34
2017 SW 22 36
2017 SW-02 22 27

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SW 17 48
2018 SW-02 18 34
2017 SW 22 36
2017 SW-02 30 27

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SW 17 48
2018 SW-02 18 34
2017 SW 8 36
2017 SW-02 11 27

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SW 46 48
2018 SW-02 53 34

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SW 40 48
2018 SW-02 35 34
2017 SW 44 36
2017 SW-02 41 27

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SW 0 24 35 20 4 17 46
2018 SW-02 0 24 35 18 6 18 34
2017 SW 6 47 26 13 0 8 38
2017 SW-02 0 50 32 11 0 7 28

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 19 81 47
2018 SW-02 18 82 34

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 2 29 23 25 21 0 0 31 46 48
2018 SW-02 0 21 24 35 21 0 0 21 56 34
2017 SW 13 23 13 13 20 8 10 44 40 39
2017 SW-02 7 28 7 10 24 10 14 45 45 29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 4 13 13 10 58 0 2 17 70 48
2018 SW-02 0 9 15 15 59 0 3 9 76 34
2017 SW 6 5 10 13 51 5 10 13 75 39
2017 SW-02 3 3 10 14 52 7 10 8 79 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 47 9 12 14 9 2 7 62 25 57
2018 SW-02 44 10 12 15 10 2 7 59 27 41
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