2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - ST

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 33 13 17 6 0 0 64 23 64
2018 ST-03 47 27 7 20 0 0 0 73 20 15
2018 ST-04 18 37 16 18 11 0 0 55 29 38
2017 ST 31 35 13 13 7 0 0 66 21 120
2017 ST-02 40 35 15 10 0 0 0 75 10 19
2017 ST-03 45 20 14 11 9 0 0 66 21 36
2017 ST-04 24 41 12 14 8 0 0 66 22 50
2014 ST 35 37 13 8 7 0 0 73 14 172
2014 ST-02 38 35 11 5 11 0 0 73 16 37
2014 ST-03 40 29 14 16 2 0 0 69 18 46
2014 ST-04 34 41 13 5 7 0 0 75 12 75
2011 ST 35 43 7 8 6 1 1 79 14 193
2011 ST-02 38 44 5 5 5 2 0 83 11 55
2011 ST-03 41 38 6 8 6 0 1 79 14 79
2011 ST-04 26 48 12 7 7 0 0 74 14 42
2008 ST 32 43 10 12 3 0 1 75 15 196
2008 ST-02 41 34 11 11 3 0 0 75 14 64
2008 ST-03 30 45 9 12 2 0 1 77 15 82
2008 ST-04 17 56 11 17 0 0 0 72 17 36

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 45 13 3 5 0 0 80 8 64
2018 ST-03 47 27 13 7 7 0 0 73 13 15
2018 ST-04 24 53 16 3 5 0 0 76 8 38
2017 ST 38 45 13 1 3 0 0 83 4 121
2017 ST-02 52 33 5 0 10 0 0 86 10 20
2017 ST-03 50 30 21 0 0 0 0 79 0 36
2017 ST-04 30 52 14 0 4 0 0 82 4 50
2014 ST 39 42 11 4 3 1 0 82 7 172
2014 ST-02 38 41 11 5 5 0 0 78 11 37
2014 ST-03 54 36 5 2 2 0 2 91 4 46
2014 ST-04 32 46 14 5 3 0 0 78 8 75
2011 ST 45 37 5 9 3 1 1 83 12 192
2011 ST-02 51 40 2 5 2 0 0 91 7 55
2011 ST-03 46 30 6 10 6 1 0 77 17 79
2011 ST-04 36 43 7 12 0 0 2 80 12 42
2008 ST 44 41 11 4 1 0 0 85 5 196
2008 ST-02 39 41 14 6 0 0 0 80 6 64
2008 ST-03 51 39 6 2 1 0 0 90 4 82
2008 ST-04 39 39 17 3 3 0 0 78 6 36

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 43 37 10 10 2 0 0 79 11 63
2018 ST-03 64 14 7 14 0 0 0 79 14 14
2018 ST-04 29 47 13 8 3 0 0 76 11 38
2017 ST 47 40 8 2 3 0 0 87 5 121
2017 ST-02 62 24 10 0 5 0 0 86 5 20
2017 ST-03 59 32 9 0 0 0 0 91 0 36
2017 ST-04 38 47 8 2 4 0 0 86 6 50
2014 ST 43 40 10 4 2 1 0 84 6 172
2014 ST-02 46 35 3 8 8 0 0 81 16 37
2014 ST-03 54 40 6 0 0 0 0 94 0 46
2014 ST-04 36 44 14 5 1 0 0 80 6 75
2011 ST 54 31 7 6 2 0 0 85 8 193
2011 ST-02 58 35 2 5 0 0 0 93 5 55
2011 ST-03 56 24 9 6 5 0 0 80 11 79
2011 ST-04 43 38 10 10 0 0 0 81 10 42
2008 ST 51 39 5 5 0 0 0 90 5 196
2008 ST-02 42 48 3 6 0 0 0 91 6 64
2008 ST-03 57 33 4 6 0 0 0 90 6 82
2008 ST-04 50 39 8 3 0 0 0 89 3 36

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 42 38 11 8 2 0 0 80 9 64
2018 ST-03 67 20 7 7 0 0 0 87 7 15
2018 ST-04 34 45 8 11 3 0 0 79 13 38
2017 ST 42 34 16 8 1 0 0 75 9 121
2017 ST-02 57 33 5 5 0 0 0 90 5 20
2017 ST-03 61 25 5 9 0 0 0 86 9 36
2017 ST-04 33 38 20 6 2 0 0 72 8 50
2014 ST 45 29 13 8 4 0 1 75 12 172
2014 ST-02 57 22 5 8 8 0 0 78 16 37
2014 ST-03 62 27 6 2 2 0 2 90 4 46
2014 ST-04 36 33 17 11 3 0 0 69 14 75
2011 ST 49 33 5 9 4 1 0 82 13 192
2011 ST-02 55 33 5 5 2 0 0 87 7 55
2011 ST-03 58 24 4 8 5 1 0 83 13 79
2011 ST-04 32 41 5 17 5 0 0 73 22 41

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 39 36 19 5 2 0 0 75 6 64
2018 ST-03 53 40 7 0 0 0 0 93 0 15
2018 ST-04 32 39 24 3 3 0 0 71 5 38
2017 ST 37 35 16 7 4 0 0 73 11 121
2017 ST-02 52 29 10 5 5 0 0 81 10 20
2017 ST-03 54 25 21 0 0 0 0 79 0 36
2017 ST-04 30 40 14 11 4 0 0 71 15 50
2014 ST 34 40 16 6 4 0 0 74 10 172
2014 ST-02 41 30 11 8 11 0 0 70 19 37
2014 ST-03 44 38 16 2 0 0 0 82 2 46
2014 ST-04 26 44 19 7 4 0 0 70 11 75
2011 ST 43 45 6 3 3 0 0 88 6 192
2011 ST-02 47 45 4 2 2 0 0 93 4 55
2011 ST-03 42 42 9 3 5 0 0 84 8 79
2011 ST-04 37 49 7 5 2 0 0 85 7 41
2008 ST 44 40 9 7 0 0 0 84 7 195
2008 ST-02 36 44 11 9 0 0 0 80 9 64
2008 ST-03 55 33 7 5 0 0 0 88 5 82
2008 ST-04 36 47 6 11 0 0 0 83 11 36

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 29 29 6 10 0 0 56 16 63
2018 ST-03 60 20 13 0 7 0 0 80 7 15
2018 ST-04 18 24 37 8 13 0 0 42 21 38
2017 ST 23 34 17 14 13 0 0 57 26 121
2017 ST-02 43 24 19 5 10 0 0 67 14 20
2017 ST-03 32 29 9 30 0 0 0 61 30 36
2017 ST-04 18 40 19 4 18 0 0 59 22 50
2014 ST 20 40 16 13 10 0 1 61 23 172
2014 ST-02 30 32 3 19 16 0 0 62 35 37
2014 ST-03 35 42 14 7 3 0 0 77 10 46
2014 ST-04 11 44 19 14 10 0 1 57 24 75
2011 ST 24 45 10 12 8 1 1 69 21 193
2011 ST-02 33 44 11 7 5 0 0 76 13 55
2011 ST-03 29 39 9 13 9 0 1 69 22 79
2011 ST-04 7 52 5 19 14 2 0 61 34 42

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 38 17 13 5 0 0 66 17 64
2018 ST-03 47 20 27 0 7 0 0 67 7 15
2018 ST-04 21 42 16 18 3 0 0 63 21 38
2017 ST 28 44 12 10 5 0 0 73 15 121
2017 ST-02 52 38 0 5 5 0 0 90 10 20
2017 ST-03 34 36 11 16 2 0 0 70 18 36
2017 ST-04 24 46 12 9 8 0 0 71 17 50

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 42 45 9 2 0 2 0 89 2 64
2018 ST-03 53 47 0 0 0 0 0 100 0 15
2018 ST-04 36 46 13 3 0 3 0 84 3 39
2017 ST 43 36 12 7 3 0 0 79 9 121
2017 ST-02 52 24 14 5 5 0 0 76 10 20
2017 ST-03 45 41 11 2 0 0 0 86 2 36
2017 ST-04 44 28 14 9 4 0 0 73 13 50
2014 ST 42 42 12 2 2 1 0 84 4 171
2014 ST-02 51 24 16 5 3 0 0 76 8 37
2014 ST-03 47 41 9 2 0 2 0 89 2 46
2014 ST-04 35 49 13 1 1 0 0 84 3 74
2011 ST 41 46 9 2 3 0 0 86 5 192
2011 ST-02 53 44 2 0 2 0 0 96 2 55
2011 ST-03 46 38 10 4 3 0 0 84 6 79
2011 ST-04 17 61 15 2 5 0 0 78 7 41
2008 ST 47 39 11 2 0 1 0 87 2 196
2008 ST-02 44 41 14 2 0 0 0 84 2 64
2008 ST-03 50 40 6 2 0 1 0 91 2 82
2008 ST-04 53 33 8 3 0 3 0 89 3 36

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 33 14 13 6 2 0 67 19 64
2018 ST-03 60 13 13 13 0 0 0 73 13 15
2018 ST-04 23 38 15 13 8 3 0 63 21 39
2017 ST 30 33 16 12 9 0 0 63 21 121
2017 ST-02 38 38 5 10 10 0 0 76 19 20
2017 ST-03 41 32 16 11 0 0 0 73 11 36
2017 ST-04 24 34 14 13 14 0 0 59 27 50

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 65 22 11 0 0 2 0 89 0 63
2018 ST-03 67 27 7 0 0 0 0 93 0 15
2018 ST-04 63 21 13 0 0 3 0 86 0 38
2017 ST 57 28 11 3 1 0 0 86 4 120
2017 ST-02 57 29 10 0 5 0 0 86 5 20
2017 ST-03 59 30 11 0 0 0 0 89 0 36
2017 ST-04 58 27 11 4 0 0 0 85 4 49
2014 ST 65 26 8 0 1 0 0 91 2 172
2014 ST-02 68 24 3 3 3 0 0 92 5 37
2014 ST-03 71 23 6 0 0 0 0 94 0 46
2014 ST-04 58 29 12 0 1 0 0 87 1 75
2011 ST 67 28 4 1 1 0 0 95 2 193
2011 ST-02 76 24 0 0 0 0 0 100 0 55
2011 ST-03 65 25 6 1 3 0 0 90 4 79
2011 ST-04 60 36 5 0 0 0 0 95 0 42

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 31 22 13 2 0 0 64 14 64
2018 ST-03 60 20 13 7 0 0 0 80 7 15
2018 ST-04 23 33 28 13 3 0 0 56 15 39
2017 ST 23 44 10 13 10 0 0 67 23 120
2017 ST-02 38 43 10 5 5 0 0 81 10 20
2017 ST-03 32 34 16 16 2 0 0 66 18 36
2017 ST-04 19 45 8 10 18 0 0 64 28 49
2014 ST 25 43 14 8 9 0 1 69 17 172
2014 ST-02 32 38 8 3 19 0 0 70 22 37
2014 ST-03 44 33 14 8 2 0 0 76 10 46
2014 ST-04 15 47 16 11 9 0 1 63 20 75
2011 ST 35 36 10 11 7 1 1 71 18 193
2011 ST-02 47 31 5 15 2 0 0 78 16 55
2011 ST-03 34 37 6 10 11 1 0 72 22 79
2011 ST-04 17 45 21 10 5 0 2 63 15 42

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 30 28 27 9 6 0 0 58 16 64
2018 ST-03 60 20 20 0 0 0 0 80 0 15
2018 ST-04 21 28 28 13 10 0 0 49 23 39
2017 ST 28 40 11 16 4 0 0 69 20 119
2017 ST-02 38 43 0 10 10 0 0 81 19 20
2017 ST-03 32 34 14 20 0 0 0 66 20 36
2017 ST-04 29 40 9 17 4 0 0 69 21 48
2014 ST 28 46 15 5 6 0 1 74 11 172
2014 ST-02 43 27 8 3 19 0 0 70 22 37
2014 ST-03 35 44 15 4 2 0 0 79 6 46
2014 ST-04 20 50 20 5 3 0 1 71 8 75

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 30 23 11 3 0 0 63 14 64
2018 ST-03 60 20 13 7 0 0 0 80 7 15
2018 ST-04 23 31 28 13 5 0 0 54 18 39
2017 ST 32 36 17 9 7 0 0 68 15 120
2017 ST-02 48 29 14 5 5 0 0 76 10 20
2017 ST-03 50 18 20 7 5 0 0 68 11 36
2017 ST-04 29 37 15 8 10 0 0 66 19 49
2014 ST 35 39 11 9 5 0 1 75 14 172
2014 ST-02 54 22 3 8 14 0 0 76 22 37
2014 ST-03 48 31 15 5 0 0 2 80 5 46
2014 ST-04 23 46 14 12 4 0 1 70 16 75
2011 ST 45 38 10 4 3 0 1 83 7 193
2011 ST-02 55 36 5 2 2 0 0 91 4 55
2011 ST-03 47 34 9 5 4 0 1 82 9 79
2011 ST-04 33 45 17 2 2 0 0 79 5 42

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 48 34 13 2 2 2 0 84 3 64
2018 ST-03 67 13 13 0 7 0 0 80 7 15
2018 ST-04 41 44 10 3 0 3 0 87 3 39
2017 ST 50 34 10 5 2 0 0 84 6 119
2017 ST-02 67 19 5 5 5 0 0 86 10 20
2017 ST-03 59 30 11 0 0 0 0 89 0 36
2017 ST-04 44 37 11 6 2 0 0 81 8 48
2014 ST 53 33 8 3 2 0 1 86 5 172
2014 ST-02 54 32 8 3 3 0 0 86 5 37
2014 ST-03 60 36 4 0 0 0 0 96 0 46
2014 ST-04 47 31 12 5 3 0 1 80 8 75
2011 ST 54 36 4 4 2 0 0 90 6 191
2011 ST-02 58 38 0 4 0 0 0 96 4 55
2011 ST-03 55 33 4 4 4 0 0 88 8 78
2011 ST-04 44 37 12 7 0 0 0 80 7 41
2008 ST 55 38 5 2 1 0 0 93 3 196
2008 ST-02 50 44 5 2 0 0 0 94 2 64
2008 ST-03 60 35 1 2 1 0 0 95 4 82
2008 ST-04 56 31 11 3 0 0 0 86 3 36

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 44 38 8 5 3 2 2 84 8 64
2018 ST-03 50 29 14 0 7 0 0 79 7 14
2018 ST-04 36 44 8 8 0 3 3 84 8 39
2017 ST 52 26 9 6 4 1 1 80 11 121
2017 ST-02 62 24 5 10 0 0 0 86 10 20
2017 ST-03 66 23 7 5 0 0 0 89 5 36
2017 ST-04 45 26 10 8 6 2 2 75 15 50
2014 ST 54 27 13 3 2 1 1 83 4 172
2014 ST-02 70 24 3 0 3 0 0 95 3 37
2014 ST-03 51 34 11 2 2 0 0 85 4 46
2014 ST-04 51 27 15 4 1 0 1 79 6 75
2011 ST 45 36 14 3 3 0 0 81 5 193
2011 ST-02 35 47 13 2 4 0 0 82 5 55
2011 ST-03 59 23 14 3 1 0 0 82 4 79
2011 ST-04 40 38 14 5 2 0 0 79 7 42
2008 ST 47 34 13 3 2 0 1 82 5 195
2008 ST-02 56 22 19 2 2 0 0 78 3 64
2008 ST-03 46 40 9 2 2 0 0 87 5 82
2008 ST-04 31 43 17 3 3 0 3 76 6 35

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 11 15 38 14 14 6 2 30 28 65
2018 ST-03 7 13 40 13 27 0 0 40 20 15
2018 ST-04 10 15 41 10 13 8 3 26 29 39
2017 ST 10 23 33 19 12 2 1 32 34 120
2017 ST-02 5 19 24 19 33 0 0 52 24 20
2017 ST-03 9 23 30 23 11 5 0 36 33 36
2017 ST-04 10 20 38 17 10 2 2 28 32 50
2014 ST 7 22 37 19 11 1 3 31 30 172
2014 ST-02 11 11 32 19 22 3 3 43 23 37
2014 ST-03 7 18 30 31 15 0 0 46 25 46
2014 ST-04 4 29 42 16 5 0 4 22 34 75
2011 ST 11 20 35 19 8 0 7 28 34 192
2011 ST-02 13 9 40 24 11 0 4 36 23 55
2011 ST-03 10 23 28 18 9 0 13 30 38 79
2011 ST-04 10 31 38 14 5 0 2 20 41 42
2008 ST 5 25 35 20 12 0 3 34 31 196
2008 ST-02 3 19 36 22 19 0 2 41 22 64
2008 ST-03 4 28 35 17 11 0 5 29 33 82
2008 ST-04 14 28 31 22 6 0 0 28 42 36

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 9 18 29 14 15 6 8 34 32 65
2018 ST-03 7 13 27 7 33 0 13 46 23 15
2018 ST-04 8 18 33 15 10 10 5 30 30 39
2017 ST 10 20 30 22 12 3 4 36 32 118
2017 ST-02 10 0 15 30 40 0 5 74 11 19
2017 ST-03 9 21 18 29 16 7 0 49 32 36
2017 ST-04 6 27 41 13 6 0 6 21 35 49
2014 ST 11 19 31 17 17 2 3 36 31 172
2014 ST-02 11 16 16 24 27 3 3 54 29 37
2014 ST-03 6 12 25 25 30 2 0 56 18 46
2014 ST-04 12 22 38 15 8 1 4 24 36 75
2011 ST 10 14 28 21 16 1 10 42 27 192
2011 ST-02 4 9 38 24 16 0 9 44 14 55
2011 ST-03 16 9 20 13 24 0 18 45 31 79
2011 ST-04 10 26 26 31 7 0 0 38 36 42
2008 ST 7 13 24 26 24 1 5 54 21 194
2008 ST-02 6 8 22 32 27 0 5 62 15 63
2008 ST-03 7 9 29 20 30 0 5 53 17 82
2008 ST-04 9 23 17 34 11 3 3 48 33 35

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 9 18 37 9 14 5 8 26 32 65
2018 ST-03 7 20 47 7 20 0 0 27 27 15
2018 ST-04 10 21 36 5 15 8 5 24 35 39
2017 ST 10 27 32 17 8 2 5 27 39 120
2017 ST-02 5 19 10 29 29 5 5 63 26 20
2017 ST-03 7 20 23 32 9 5 5 45 30 36
2017 ST-04 8 33 43 5 4 0 6 10 44 49
2014 ST 12 23 26 19 13 1 5 35 38 171
2014 ST-02 3 19 27 22 24 3 3 49 23 37
2014 ST-03 9 23 26 17 22 2 2 40 33 46
2014 ST-04 14 28 24 20 5 0 8 28 46 74
2011 ST 12 18 30 17 12 2 10 33 34 192
2011 ST-02 7 16 33 24 11 2 7 38 26 55
2011 ST-03 14 15 22 14 18 0 18 38 35 79
2011 ST-04 14 19 40 12 5 5 5 18 37 42
2008 ST 8 11 33 25 16 1 6 44 21 193
2008 ST-02 6 13 29 32 17 0 3 51 20 63
2008 ST-03 9 6 39 23 16 0 7 42 16 82
2008 ST-04 12 18 26 24 15 3 3 41 31 34

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 0 14 28 37 15 3 3 56 15 65
2018 ST-03 0 7 33 27 33 0 0 60 7 15
2018 ST-04 0 15 28 38 10 5 3 53 17 39
2017 ST 9 9 25 31 21 2 4 55 18 119
2017 ST-02 0 0 29 33 38 0 0 71 0 20
2017 ST-03 9 9 18 32 27 5 0 62 19 36
2017 ST-04 6 11 25 31 17 2 8 53 19 48
2014 ST 4 12 33 27 18 3 4 48 16 171
2014 ST-02 3 5 22 32 32 3 3 69 9 37
2014 ST-03 4 6 28 32 27 2 2 61 10 46
2014 ST-04 3 18 37 25 9 3 6 37 22 74
2011 ST 6 12 31 25 18 2 7 47 19 191
2011 ST-02 2 7 33 27 24 2 5 55 10 55
2011 ST-03 8 10 27 20 23 0 13 49 20 79
2011 ST-04 7 15 37 32 7 2 0 40 23 41
2008 ST 3 9 28 31 26 0 4 59 12 195
2008 ST-02 5 8 22 35 30 0 0 65 13 63
2008 ST-03 1 10 28 29 26 0 6 58 12 82
2008 ST-04 3 8 42 25 19 0 3 46 11 36

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 18 29 15 14 3 2 31 39 65
2018 ST-03 7 7 40 27 20 0 0 47 13 15
2018 ST-04 21 23 28 10 13 3 3 24 46 39
2017 ST 16 18 16 29 16 0 5 47 36 119
2017 ST-02 5 5 5 33 43 0 10 84 11 20
2017 ST-03 11 11 20 32 23 0 2 56 23 36
2017 ST-04 19 23 17 25 9 0 6 37 45 48
2014 ST 13 23 28 19 12 2 3 33 38 171
2014 ST-02 5 8 30 27 24 3 3 54 14 37
2014 ST-03 10 19 23 23 24 2 0 48 29 46
2014 ST-04 14 31 28 18 4 1 4 23 47 74
2011 ST 10 19 28 16 18 0 8 37 32 193
2011 ST-02 7 9 33 20 22 0 9 46 18 55
2011 ST-03 5 23 22 11 25 0 14 43 32 79
2011 ST-04 17 26 26 24 7 0 0 31 43 42
2008 ST 9 14 31 21 20 1 5 43 24 193
2008 ST-02 5 11 28 31 21 2 2 54 17 61
2008 ST-03 9 16 34 15 21 0 6 38 26 82
2008 ST-04 17 14 39 14 14 0 3 29 31 36

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 14 15 35 9 18 2 6 30 32 65
2018 ST-03 13 7 33 13 27 0 7 43 21 15
2018 ST-04 10 21 36 8 21 3 3 30 32 39
2017 ST 12 17 30 16 18 4 5 36 31 120
2017 ST-02 10 19 14 0 43 5 10 50 33 20
2017 ST-03 16 11 27 20 18 5 2 41 29 36
2017 ST-04 8 19 37 14 15 0 6 32 29 49
2014 ST 13 15 31 18 17 2 5 37 30 172
2014 ST-02 14 14 27 14 24 3 5 41 29 37
2014 ST-03 17 8 25 17 25 2 7 46 27 46
2014 ST-04 12 19 32 22 9 1 4 33 33 75
2011 ST 15 22 29 13 12 2 8 27 40 192
2011 ST-02 9 18 45 9 13 2 4 23 29 55
2011 ST-03 20 16 25 8 14 3 14 26 44 79
2011 ST-04 10 33 19 24 10 0 5 35 45 42
2008 ST 10 27 24 16 15 1 7 34 39 194
2008 ST-02 8 27 30 14 17 0 3 33 36 63
2008 ST-03 7 27 27 16 16 0 7 34 37 82
2008 ST-04 20 31 6 20 11 3 9 35 58 35

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 5 23 32 14 15 5 6 33 31 65
2018 ST-03 7 27 27 7 27 0 7 36 36 15
2018 ST-04 3 21 41 10 15 8 3 29 26 39
2017 ST 12 17 31 18 14 1 6 35 32 120
2017 ST-02 5 10 14 29 33 5 5 68 16 20
2017 ST-03 9 14 36 18 20 0 2 39 23 36
2017 ST-04 14 23 31 12 9 0 10 24 41 49
2014 ST 9 18 31 22 12 4 6 37 29 172
2014 ST-02 8 14 24 22 22 8 3 48 24 37
2014 ST-03 4 25 21 21 21 4 4 46 31 46
2014 ST-04 11 17 34 23 5 1 8 31 31 75
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 23 29 26 11 6 5 0 54 19 62
2018 ST-03 40 33 13 7 0 7 0 79 7 15
2018 ST-04 19 19 31 14 11 6 0 41 26 36
2017 ST 26 29 24 9 8 3 1 57 18 121
2017 ST-02 38 24 14 10 10 5 0 65 20 20
2017 ST-03 23 25 21 16 7 7 2 52 25 36
2017 ST-04 26 36 22 6 8 1 0 63 14 50
2014 ST 23 38 19 10 8 2 1 62 18 171
2014 ST-02 38 27 16 5 11 3 0 67 17 37
2014 ST-03 34 35 18 6 4 4 0 71 10 46
2014 ST-04 16 40 21 14 8 0 1 57 22 74

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 40 10 13 5 2 0 72 18 62
2018 ST-03 47 33 7 13 0 0 0 80 13 15
2018 ST-04 28 33 14 14 8 3 0 63 23 36
2017 ST 32 35 16 9 7 1 0 68 16 120
2017 ST-02 38 33 10 5 10 5 0 75 15 20
2017 ST-03 40 21 21 16 2 0 0 60 19 35
2017 ST-04 28 36 16 9 10 0 0 65 19 50
2014 ST 30 37 12 12 9 0 1 67 20 171
2014 ST-02 35 30 11 8 16 0 0 65 24 37
2014 ST-03 33 46 8 12 2 0 0 78 14 46
2014 ST-04 26 34 15 15 8 0 1 61 23 74

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 10 25 21 11 18 13 2 40 35 61
2018 ST-03 27 27 20 7 7 13 0 62 15 15
2018 ST-04 6 29 17 11 23 14 0 40 40 35
2017 ST 13 14 27 13 19 10 4 30 38 121
2017 ST-02 14 24 10 10 10 29 5 57 29 20
2017 ST-03 18 16 32 7 7 18 2 43 17 36
2017 ST-04 12 10 30 16 22 4 5 24 42 50
2014 ST 9 23 21 18 17 9 2 37 40 172
2014 ST-02 8 35 16 5 16 14 5 53 27 37
2014 ST-03 17 26 18 8 13 17 2 52 26 46
2014 ST-04 6 21 24 24 19 4 1 29 46 75

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 35 45 8 8 2 2 0 82 10 62
2018 ST-03 60 33 0 7 0 0 0 93 7 15
2018 ST-04 28 47 14 6 3 3 0 77 9 36
2017 ST 38 31 22 8 1 0 0 69 9 121
2017 ST-02 48 38 5 5 5 0 0 86 10 20
2017 ST-03 52 20 25 2 0 0 0 73 2 36
2017 ST-04 30 35 24 10 0 0 0 66 10 50
2014 ST 29 45 11 11 3 0 1 75 14 171
2014 ST-02 35 46 3 8 8 0 0 81 16 37
2014 ST-03 44 38 8 11 0 0 0 81 11 46
2014 ST-04 25 46 13 14 1 0 1 72 15 74

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 40 19 10 2 3 0 68 12 62
2018 ST-03 47 33 13 0 0 7 0 86 0 15
2018 ST-04 19 39 25 11 3 3 0 60 14 36
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 32 34 12 8 9 3 2 69 18 65
2018 ST-03 60 13 13 0 7 0 7 79 7 15
2018 ST-04 23 41 10 8 13 5 0 68 22 39
2017 ST 33 35 11 12 9 0 0 68 21 120
2017 ST-02 52 29 5 0 14 0 0 81 14 20
2017 ST-03 34 27 14 25 0 0 0 61 25 36
2017 ST-04 27 39 12 11 10 0 0 66 22 49
2014 ST 29 33 19 10 6 1 1 64 16 172
2014 ST-02 35 22 27 5 11 0 0 57 16 37
2014 ST-03 45 35 10 8 3 0 0 79 11 46
2014 ST-04 22 36 21 13 5 1 1 60 19 75
2011 ST 31 42 13 8 6 1 0 73 14 192
2011 ST-02 43 39 11 4 2 2 0 83 6 54
2011 ST-03 34 37 11 10 8 0 0 71 18 79
2011 ST-04 19 50 10 12 10 0 0 69 21 42
2008 ST 39 33 9 12 7 0 0 72 19 196
2008 ST-02 41 33 8 8 11 0 0 73 19 64
2008 ST-03 41 34 10 11 4 0 0 76 15 82
2008 ST-04 36 31 8 17 8 0 0 67 25 36

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 32 32 18 3 8 6 0 69 11 65
2018 ST-03 60 13 13 7 7 0 0 73 13 15
2018 ST-04 23 36 21 3 8 10 0 66 11 39
2017 ST 40 31 15 8 6 0 0 71 14 121
2017 ST-02 48 33 10 5 5 0 0 81 10 20
2017 ST-03 41 27 16 16 0 0 0 68 16 36
2017 ST-04 34 32 18 7 8 0 0 67 15 50
2014 ST 37 31 18 6 6 1 1 69 12 172
2014 ST-02 51 19 11 8 11 0 0 70 19 37
2014 ST-03 52 31 11 4 3 0 0 82 7 46
2014 ST-04 27 35 22 7 5 1 1 64 13 75
2011 ST 40 32 13 8 5 3 1 74 13 192
2011 ST-02 50 31 11 4 2 2 0 83 6 54
2011 ST-03 47 27 8 6 8 4 1 77 15 79
2011 ST-04 24 33 17 19 5 2 0 59 24 42
2008 ST 48 27 10 8 4 4 1 78 12 196
2008 ST-02 56 22 3 8 2 9 0 86 10 64
2008 ST-03 48 29 11 6 2 2 1 80 9 82
2008 ST-04 36 28 19 11 6 0 0 64 17 36

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 35 20 9 5 3 2 65 15 65
2018 ST-03 53 20 13 13 0 0 0 73 13 15
2018 ST-04 18 44 21 8 5 5 0 65 14 39
2017 ST 39 30 13 10 7 1 0 70 17 121
2017 ST-02 43 38 5 5 10 0 0 81 14 20
2017 ST-03 34 30 18 11 7 0 0 64 18 36
2017 ST-04 40 24 14 11 8 2 0 66 20 50
2014 ST 34 36 8 11 9 1 1 71 21 172
2014 ST-02 43 19 0 14 22 0 3 64 36 37
2014 ST-03 52 21 12 11 5 0 0 73 16 46
2014 ST-04 27 42 10 13 5 1 1 71 19 75
2011 ST 35 39 9 10 5 1 2 75 16 191
2011 ST-02 46 33 7 11 2 0 0 80 13 54
2011 ST-03 38 31 6 13 6 1 4 73 20 78
2011 ST-04 21 52 10 10 7 0 0 74 17 42
2008 ST 38 33 11 10 8 0 0 71 18 196
2008 ST-02 42 34 6 6 11 0 0 77 17 64
2008 ST-03 41 30 13 11 4 0 0 72 15 82
2008 ST-04 28 39 14 8 11 0 0 67 19 36

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 48 23 13 3 8 5 0 75 11 64
2018 ST-03 67 0 20 7 7 0 0 67 13 15
2018 ST-04 41 31 10 0 10 8 0 78 11 39
2017 ST 45 29 15 6 3 2 0 75 10 120
2017 ST-02 60 15 15 0 10 0 0 75 10 19
2017 ST-03 48 29 14 9 0 0 0 77 9 36
2017 ST-04 38 28 19 8 4 2 0 68 12 50

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 32 20 2 6 2 0 72 8 65
2018 ST-03 67 13 20 0 0 0 0 80 0 15
2018 ST-04 28 38 23 0 8 3 0 68 8 39
2017 ST 45 28 17 6 3 0 0 74 10 120
2017 ST-02 60 25 5 0 10 0 0 85 10 19
2017 ST-03 50 23 14 14 0 0 0 73 14 36
2017 ST-04 40 28 21 6 4 0 0 69 10 50
2014 ST 39 32 15 5 6 1 1 73 12 172
2014 ST-02 59 16 8 8 8 0 0 76 16 37
2014 ST-03 49 30 15 2 0 2 3 83 2 46
2014 ST-04 31 33 19 7 8 0 1 66 15 75
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 34 18 6 6 9 0 66 14 65
2018 ST-03 47 33 7 7 0 7 0 86 7 15
2018 ST-04 21 31 23 5 8 13 0 59 15 39
2017 ST 25 30 21 7 10 5 2 59 19 121
2017 ST-02 52 29 10 0 5 5 0 85 5 20
2017 ST-03 39 25 7 14 9 7 0 68 24 36
2017 ST-04 18 28 30 4 10 6 3 51 16 50
2014 ST 28 37 17 6 8 3 1 68 14 172
2014 ST-02 49 32 5 8 5 0 0 81 14 37
2014 ST-03 52 25 14 4 0 6 0 81 4 46
2014 ST-04 14 43 23 5 10 3 1 60 16 75
2011 ST 35 30 15 6 10 3 1 68 17 192
2011 ST-02 44 42 7 2 4 2 0 87 6 55
2011 ST-03 44 22 12 5 12 6 0 70 18 78
2011 ST-04 19 36 21 7 17 0 0 55 24 42

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 28 19 11 8 6 0 60 20 64
2018 ST-03 60 20 7 7 0 7 0 86 7 15
2018 ST-04 18 29 21 13 11 8 0 51 26 38
2017 ST 27 22 22 15 12 2 1 50 28 121
2017 ST-02 57 19 14 0 10 0 0 76 10 20
2017 ST-03 41 20 23 7 9 0 0 61 16 36
2017 ST-04 20 16 28 20 10 4 1 38 32 50
2014 ST 21 36 18 15 8 2 1 59 23 172
2014 ST-02 38 35 8 14 5 0 0 73 19 37
2014 ST-03 38 33 14 12 0 2 2 73 12 46
2014 ST-04 10 37 23 18 10 1 1 48 28 75
2011 ST 30 33 14 11 9 2 0 65 21 193
2011 ST-02 40 44 5 5 5 0 0 84 11 55
2011 ST-03 38 16 18 15 9 4 0 57 25 79
2011 ST-04 12 45 17 12 12 2 0 59 24 42
2008 ST 39 32 12 10 6 1 1 72 17 195
2008 ST-02 42 36 11 6 3 0 2 79 10 64
2008 ST-03 44 34 9 7 5 1 0 79 12 82
2008 ST-04 23 26 23 20 9 0 0 49 29 35

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 17 31 23 17 5 8 0 52 23 65
2018 ST-03 27 47 13 7 0 7 0 79 7 15
2018 ST-04 15 21 28 21 5 10 0 40 29 39
2017 ST 19 21 24 20 13 2 1 42 34 121
2017 ST-02 38 38 14 0 10 0 0 76 10 20
2017 ST-03 32 23 14 27 5 0 0 55 32 36
2017 ST-04 14 16 32 22 12 2 1 31 35 50
2014 ST 21 33 16 19 8 1 1 55 28 172
2014 ST-02 38 30 5 19 8 0 0 68 27 37
2014 ST-03 39 30 9 17 0 4 2 73 18 46
2014 ST-04 9 36 23 21 10 0 1 45 31 75
2011 ST 23 36 19 11 7 4 0 61 19 191
2011 ST-02 31 47 7 7 4 4 0 81 11 55
2011 ST-03 25 29 19 13 8 6 0 58 22 79
2011 ST-04 12 37 32 7 10 2 0 50 18 41
2008 ST 25 42 13 11 4 4 1 70 16 194
2008 ST-02 27 39 19 8 2 5 2 70 10 64
2008 ST-03 31 47 10 7 1 4 0 81 9 81
2008 ST-04 11 43 14 17 11 3 0 56 29 35

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 26 25 15 11 5 0 47 27 65
2018 ST-03 27 33 20 13 0 7 0 64 14 15
2018 ST-04 15 23 26 15 15 5 0 41 32 39
2017 ST 19 29 18 13 20 2 1 49 33 121
2017 ST-02 29 38 10 0 19 5 0 70 20 20
2017 ST-03 32 23 11 14 21 0 0 55 34 36
2017 ST-04 14 24 24 16 18 2 1 40 35 50
2014 ST 16 31 19 22 10 1 1 48 33 172
2014 ST-02 27 38 11 19 5 0 0 65 24 37
2014 ST-03 26 36 13 18 4 2 2 64 22 46
2014 ST-04 7 27 26 25 14 0 1 34 39 75
2011 ST 20 32 20 15 10 3 0 53 26 192
2011 ST-02 25 35 18 15 7 0 0 60 22 55
2011 ST-03 24 20 20 16 14 5 0 47 32 79
2011 ST-04 12 41 24 12 7 2 0 55 20 41
2008 ST 21 41 12 17 6 2 1 64 24 195
2008 ST-02 17 39 14 22 5 2 2 58 27 64
2008 ST-03 27 42 9 16 2 4 0 72 19 81
2008 ST-04 14 42 17 14 14 0 0 56 28 36
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 25 38 16 13 6 3 0 65 19 64
2018 ST-03 40 47 7 7 0 0 0 87 7 15
2018 ST-04 21 31 23 13 8 5 0 54 22 39
2017 ST 19 37 22 16 6 0 0 56 21 119
2017 ST-02 43 43 0 10 5 0 0 86 14 20
2017 ST-03 26 30 35 5 5 0 0 56 9 35
2017 ST-04 14 37 22 21 6 0 0 52 27 49
2014 ST 23 39 14 15 6 2 1 64 22 172
2014 ST-02 41 24 14 14 5 0 3 67 19 37
2014 ST-03 41 35 11 12 0 2 0 77 12 46
2014 ST-04 10 45 14 21 9 0 1 56 30 75
2011 ST 33 40 12 9 4 2 0 75 13 193
2011 ST-02 44 45 4 4 4 0 0 89 7 55
2011 ST-03 37 38 10 9 4 3 0 77 13 79
2011 ST-04 19 38 19 14 7 2 0 59 22 42

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 39 14 6 5 3 2 74 11 64
2018 ST-03 53 20 13 0 7 7 0 79 7 15
2018 ST-04 23 46 15 10 3 3 0 71 13 39
2017 ST 32 31 20 10 2 4 2 66 12 119
2017 ST-02 52 29 5 5 5 0 5 85 10 20
2017 ST-03 37 28 26 5 2 2 0 67 7 35
2017 ST-04 23 33 25 12 2 3 2 59 15 49
2014 ST 42 34 15 4 1 3 1 79 6 172
2014 ST-02 49 30 14 3 0 5 0 83 3 37
2014 ST-03 54 30 12 5 0 0 0 83 5 46
2014 ST-04 34 38 18 5 1 1 1 75 7 75
2011 ST 39 35 9 6 6 4 1 78 13 193
2011 ST-02 49 40 5 4 2 0 0 89 5 55
2011 ST-03 44 28 5 5 10 6 1 78 16 79
2011 ST-04 24 36 19 12 5 5 0 63 18 42
2008 ST 41 42 7 4 1 3 3 88 5 195
2008 ST-02 43 43 8 2 0 3 2 90 2 63
2008 ST-03 46 39 4 4 0 4 4 92 4 82
2008 ST-04 33 42 17 6 0 0 3 77 6 36

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 45 16 3 6 3 0 74 10 64
2018 ST-03 47 40 7 0 7 0 0 87 7 15
2018 ST-04 23 38 23 5 5 5 0 65 11 39

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 19 35 21 8 10 6 2 59 19 63
2018 ST-03 33 27 20 7 0 13 0 69 8 15
2018 ST-04 16 37 21 11 11 5 0 56 22 38
2017 ST 22 26 24 11 8 7 3 53 21 119
2017 ST-02 38 19 10 10 19 0 5 60 30 20
2017 ST-03 35 16 21 7 7 14 0 59 16 35
2017 ST-04 16 29 29 12 4 5 4 50 18 49
2014 ST 26 31 15 12 10 5 1 61 23 172
2014 ST-02 38 27 5 14 11 5 0 69 26 37
2014 ST-03 32 26 11 12 5 15 0 68 20 46
2014 ST-04 22 32 22 14 8 0 1 55 23 75
2011 ST 25 30 12 13 11 8 1 61 26 192
2011 ST-02 27 35 13 5 7 11 2 71 15 55
2011 ST-03 32 23 8 15 16 6 0 58 34 79
2011 ST-04 17 33 21 14 10 5 0 53 25 42

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 19 33 22 9 9 6 2 56 20 64
2018 ST-03 27 40 20 7 0 7 0 71 7 15
2018 ST-04 13 31 26 10 13 8 0 47 25 39
2017 ST 22 33 22 11 9 4 0 57 21 121
2017 ST-02 38 14 24 10 14 0 0 52 24 20
2017 ST-03 27 23 11 18 5 16 0 59 27 36
2017 ST-04 20 38 20 11 10 0 0 59 21 50
2014 ST 20 34 20 13 10 3 1 56 23 172
2014 ST-02 30 16 16 11 22 5 0 49 34 37
2014 ST-03 39 22 18 12 6 4 0 63 18 46
2014 ST-04 9 45 22 15 7 1 1 55 22 75
2011 ST 29 33 12 13 10 2 1 63 24 193
2011 ST-02 36 36 13 5 5 4 0 75 11 55
2011 ST-03 32 28 9 15 15 1 0 60 31 79
2011 ST-04 19 40 14 14 10 0 2 61 24 42
2008 ST 31 36 14 11 5 2 2 68 17 196
2008 ST-02 36 31 14 9 8 2 0 68 17 64
2008 ST-03 32 37 15 9 4 1 4 72 13 82
2008 ST-04 22 36 19 19 3 0 0 58 22 36

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 11 24 16 14 21 5 10 41 41 63
2018 ST-03 20 13 13 20 7 7 20 45 36 15
2018 ST-04 10 26 18 13 23 5 5 40 40 39
2017 ST 11 22 17 14 20 5 11 39 41 121
2017 ST-02 19 14 5 14 33 0 14 39 55 20
2017 ST-03 14 11 11 14 34 7 9 30 57 36
2017 ST-04 10 24 22 15 12 4 12 41 33 50
2014 ST 10 20 15 17 30 4 6 32 52 172
2014 ST-02 8 14 14 5 43 5 11 26 58 37
2014 ST-03 20 19 9 19 23 4 7 43 47 46
2014 ST-04 7 22 17 20 28 3 3 31 51 75
2011 ST 7 14 19 20 32 2 7 23 56 193
2011 ST-02 2 20 16 15 36 2 9 24 57 55
2011 ST-03 14 8 11 20 34 3 10 25 62 79
2011 ST-04 5 19 24 21 31 0 0 24 52 42
2008 ST 9 26 15 18 22 3 7 39 44 196
2008 ST-02 11 28 6 17 30 6 2 42 51 64
2008 ST-03 12 22 16 18 18 2 11 39 42 82
2008 ST-04 0 33 31 19 17 0 0 33 36 36

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 19 37 23 11 6 3 0 58 18 62
2018 ST-03 43 36 14 7 0 0 0 79 7 14
2018 ST-04 13 33 31 10 8 5 0 49 19 39
2017 ST 20 32 26 13 6 3 1 54 19 121
2017 ST-02 38 43 0 14 5 0 0 81 19 20
2017 ST-03 27 23 30 11 0 7 2 55 13 36
2017 ST-04 18 33 28 14 4 2 0 53 19 50

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 37 29 20 6 3 5 0 69 10 65
2018 ST-03 53 20 20 7 0 0 0 73 7 15
2018 ST-04 31 31 23 5 3 8 0 67 8 39
2017 ST 30 40 16 7 1 2 3 74 9 120
2017 ST-02 48 33 14 0 0 0 5 85 0 20
2017 ST-03 38 33 19 5 0 5 0 75 5 35
2017 ST-04 22 44 14 12 2 0 5 70 15 50
2014 ST 33 34 20 6 1 4 2 71 8 172
2014 ST-02 49 19 16 3 0 8 5 78 3 37
2014 ST-03 43 35 17 2 0 4 0 81 2 46
2014 ST-04 25 38 24 8 0 3 1 66 9 75

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 41 13 3 3 5 2 80 7 64
2018 ST-03 53 40 7 0 0 0 0 93 0 15
2018 ST-04 26 39 18 3 3 8 3 74 6 38
2017 ST 30 41 18 7 2 2 0 73 9 121
2017 ST-02 52 24 14 5 5 0 0 76 10 20
2017 ST-03 29 43 11 7 0 9 0 80 8 36
2017 ST-04 28 39 22 8 2 0 0 68 10 50
2014 ST 34 41 13 6 2 3 1 78 8 171
2014 ST-02 50 25 11 3 3 8 0 82 6 36
2014 ST-03 50 34 10 7 0 0 0 83 7 46
2014 ST-04 26 48 15 5 1 3 1 78 7 75
2011 ST 35 38 15 4 6 3 0 75 10 192
2011 ST-02 47 44 5 0 2 2 0 93 2 55
2011 ST-03 38 29 19 3 8 4 0 70 11 79
2011 ST-04 20 39 24 10 5 2 0 60 15 41

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 45 31 15 5 3 2 0 77 8 65
2018 ST-03 67 13 20 0 0 0 0 80 0 15
2018 ST-04 41 33 15 3 5 3 0 76 8 39
2017 ST 42 36 13 7 0 1 0 79 7 121
2017 ST-02 52 29 14 5 0 0 0 81 5 20
2017 ST-03 52 32 9 7 0 0 0 84 7 36
2017 ST-04 38 37 14 8 0 2 0 77 8 50
2014 ST 46 35 11 5 3 0 1 81 8 172
2014 ST-02 54 30 5 8 3 0 0 84 11 37
2014 ST-03 69 22 7 3 0 0 0 90 3 46
2014 ST-04 37 40 15 3 4 0 1 78 7 75
2011 ST 47 39 6 4 4 0 0 86 8 192
2011 ST-02 65 27 2 2 4 0 0 93 5 55
2011 ST-03 48 37 6 5 4 0 0 85 9 79
2011 ST-04 27 54 10 2 7 0 0 80 10 41
2008 ST 52 36 4 6 2 0 0 88 8 195
2008 ST-02 55 31 6 8 0 0 0 86 8 64
2008 ST-03 54 40 0 1 5 0 0 94 6 81
2008 ST-04 42 42 8 8 0 0 0 83 8 36

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 43 26 17 5 6 3 0 71 11 65
2018 ST-03 67 20 7 0 7 0 0 87 7 15
2018 ST-04 36 26 23 5 5 5 0 65 11 39
2017 ST 32 30 19 15 4 0 0 62 19 121
2017 ST-02 62 19 5 5 10 0 0 81 14 20
2017 ST-03 50 20 9 21 0 0 0 70 21 36
2017 ST-04 20 40 23 10 6 0 0 61 16 50
2014 ST 36 39 11 8 5 1 1 77 13 172
2014 ST-02 41 38 5 11 3 3 0 81 14 37
2014 ST-03 55 32 12 2 0 0 0 86 2 46
2014 ST-04 28 44 10 10 7 0 1 73 17 75
2011 ST 35 36 16 7 6 1 1 71 13 193
2011 ST-02 47 36 11 0 5 0 0 84 5 55
2011 ST-03 39 30 13 8 8 1 1 71 16 79
2011 ST-04 19 36 26 12 7 0 0 55 19 42

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 34 17 6 3 2 0 73 9 65
2018 ST-03 60 27 7 7 0 0 0 87 7 15
2018 ST-04 31 36 21 5 5 3 0 68 11 39
2017 ST 35 29 20 13 3 0 0 64 16 121
2017 ST-02 52 24 10 5 10 0 0 76 14 20
2017 ST-03 48 25 9 18 0 0 0 73 18 36
2017 ST-04 26 35 26 8 4 0 0 62 12 50
2014 ST 36 39 13 6 5 0 1 76 11 172
2014 ST-02 43 35 3 16 3 0 0 78 19 37
2014 ST-03 50 41 8 2 0 0 0 90 2 46
2014 ST-04 29 37 21 4 7 0 1 67 11 75
2011 ST 34 38 15 7 7 0 0 72 13 193
2011 ST-02 49 36 7 2 5 0 0 85 7 55
2011 ST-03 38 32 15 6 9 0 0 70 15 79
2011 ST-04 17 38 26 12 7 0 0 55 19 42
2008 ST 42 38 11 7 2 0 0 80 9 196
2008 ST-02 41 44 8 6 2 0 0 84 8 64
2008 ST-03 51 33 9 5 2 0 0 84 7 82
2008 ST-04 31 42 17 8 3 0 0 72 11 36

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 31 20 11 3 3 0 65 15 64
2018 ST-03 57 29 7 7 0 0 0 86 7 14
2018 ST-04 23 26 28 15 3 5 0 51 19 39
2017 ST 26 31 15 17 5 4 2 61 24 120
2017 ST-02 33 14 24 0 14 5 10 55 17 20
2017 ST-03 48 23 11 11 2 5 0 74 14 36
2017 ST-04 16 42 12 23 4 0 2 60 27 49
2014 ST 38 33 14 4 7 3 1 74 12 171
2014 ST-02 36 25 14 11 8 6 0 65 21 36
2014 ST-03 49 31 13 4 0 4 0 83 4 46
2014 ST-04 35 37 15 3 10 0 1 73 13 75
2011 ST 34 29 17 9 9 3 0 64 19 193
2011 ST-02 44 22 13 9 9 4 0 68 19 55
2011 ST-03 43 22 11 6 14 4 0 67 21 79
2011 ST-04 14 43 26 12 5 0 0 57 17 42
2008 ST 43 24 10 9 7 5 2 72 17 196
2008 ST-02 48 25 6 5 6 8 2 81 12 64
2008 ST-03 46 26 12 5 6 4 1 76 12 82
2008 ST-04 31 25 11 17 11 3 3 59 29 36
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ST 19 44 37 63
2018 ST-03 13 40 47 15
2018 ST-04 16 45 39 38
2017 ST 18 52 30 121
2017 ST-02 24 52 24 20
2017 ST-03 16 52 32 36
2017 ST-04 18 49 32 50
2014 ST 19 53 28 170
2014 ST-02 14 46 41 37
2014 ST-03 20 56 25 46
2014 ST-04 18 56 26 73
2011 ST 19 51 31 193
2011 ST-02 20 55 25 55
2011 ST-03 19 53 28 79
2011 ST-04 17 43 40 42

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ST 50 25 8 0 0 17 12
2017 ST 53 18 9 0 3 18 21
2014 ST 61 18 12 6 9999 3 32
2014 ST-03 59 10 20 0 9999 10 10
2014 ST-04 64 24 5 8 9999 0 13
2011 ST 50 17 31 0 9999 3 36
2011 ST-02 36 27 27 0 9999 9 11
2011 ST-03 47 13 40 0 9999 0 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 13 87 63
2018 ST-04 14 86 37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 23 31 25 6 3 9 3 61 11 65
2018 ST-03 40 33 13 7 0 7 0 79 7 15
2018 ST-04 23 23 31 5 5 10 3 53 12 39
2017 ST 27 28 15 9 9 7 5 63 20 120
2017 ST-02 43 24 5 5 14 5 5 74 21 20
2017 ST-03 29 36 2 11 2 16 2 81 17 36
2017 ST-04 27 21 27 6 8 5 6 53 16 49
2014 ST 21 32 21 8 5 11 2 61 15 172
2014 ST-02 24 27 19 8 3 19 0 63 13 37
2014 ST-03 31 23 17 12 0 16 2 65 15 46
2014 ST-04 16 38 25 7 7 5 3 58 15 75

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 39 34 14 3 5 5 0 77 8 64
2018 ST-03 60 27 7 7 0 0 0 87 7 15
2018 ST-04 34 29 21 3 8 5 0 67 11 38
2017 ST 41 30 15 6 6 1 0 72 12 120
2017 ST-02 52 24 14 0 10 0 0 76 10 20
2017 ST-03 45 39 5 5 2 5 0 88 7 36
2017 ST-04 37 30 19 8 6 0 0 67 14 49
2014 ST 28 40 18 6 3 4 1 71 9 172
2014 ST-02 27 41 19 5 3 5 0 71 9 37
2014 ST-03 41 35 15 4 0 6 0 80 4 46
2014 ST-04 22 42 22 7 3 3 1 68 10 75
2011 ST 40 38 11 2 6 2 0 80 9 192
2011 ST-02 55 33 5 0 5 2 0 89 6 55
2011 ST-03 42 29 14 4 8 4 0 74 12 79
2011 ST-04 24 51 15 2 7 0 0 76 10 41
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 8 92 65

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 30 32 16 2 2 16 3 76 4 63
2018 ST-03 40 40 7 0 0 13 0 92 0 15
2018 ST-04 29 26 21 0 3 18 3 70 3 38
2017 ST 17 30 27 4 2 15 6 59 7 121
2017 ST-02 33 19 19 5 0 14 10 69 6 20
2017 ST-03 25 23 34 0 0 14 5 58 0 36
2017 ST-04 14 32 26 4 4 13 6 58 10 50
2014 ST 20 31 26 3 3 11 5 61 7 171
2014 ST-02 24 24 30 5 0 8 8 58 6 37
2014 ST-03 26 31 16 0 0 20 8 78 0 46
2014 ST-04 17 30 32 3 4 10 4 54 8 74

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 37 11 0 3 11 0 84 4 63
2018 ST-03 53 40 0 0 0 7 0 100 0 15
2018 ST-04 34 29 18 0 5 13 0 73 6 38
2017 ST 34 29 21 5 2 7 2 69 8 121
2017 ST-02 57 10 19 5 0 10 0 74 5 20
2017 ST-03 36 32 23 5 0 5 0 71 5 36
2017 ST-04 26 29 24 4 4 8 4 63 9 50
2014 ST 30 40 20 3 3 3 1 73 6 171
2014 ST-02 28 36 31 0 6 0 0 64 6 36
2014 ST-03 44 26 17 0 0 12 2 80 0 46
2014 ST-04 27 45 20 5 1 0 1 73 7 75
2011 ST 45 32 14 3 4 3 0 79 7 192
2011 ST-02 64 24 5 4 2 2 0 89 6 55
2011 ST-03 44 27 13 4 8 5 0 75 12 79
2011 ST-04 34 39 22 2 2 0 0 73 5 41
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 25 17 29 13 14 2 0 44 27 63
2018 ST-03 40 7 20 13 20 0 0 47 33 15
2018 ST-04 24 18 32 11 13 3 0 43 24 38
2017 ST 24 21 27 11 16 0 0 46 27 120
2017 ST-02 38 14 19 14 14 0 0 52 29 20
2017 ST-03 32 32 23 5 9 0 0 64 14 36
2017 ST-04 23 20 33 12 12 0 0 42 25 49

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 19 28 14 5 0 2 52 19 64
2018 ST-03 47 27 20 7 0 0 0 73 7 15
2018 ST-04 26 16 37 16 3 0 3 43 19 38
2017 ST 28 25 26 13 6 1 2 54 20 120
2017 ST-02 38 29 29 5 0 0 0 67 5 20
2017 ST-03 48 9 30 9 0 2 2 59 10 36
2017 ST-04 20 31 23 14 10 0 2 52 25 49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 25 27 8 2 0 2 63 10 64
2018 ST-03 53 20 27 0 0 0 0 73 0 15
2018 ST-04 32 24 32 11 0 0 3 57 11 38
2017 ST 33 26 17 11 8 1 4 62 19 121
2017 ST-02 57 14 14 5 5 0 5 75 10 20
2017 ST-03 48 18 11 16 0 0 7 71 17 36
2017 ST-04 25 34 18 6 10 2 4 63 17 50

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 23 23 25 9 17 0 2 48 27 64
2018 ST-03 40 20 27 7 7 0 0 60 13 15
2018 ST-04 24 13 29 13 18 0 3 38 32 38
2017 ST 26 24 18 13 16 1 3 51 30 121
2017 ST-02 38 19 14 10 5 5 10 67 17 20
2017 ST-03 36 20 25 9 5 2 2 60 14 36
2017 ST-04 19 26 16 16 20 0 2 46 37 50

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 59 22 5 2 2 0 11 91 4 64
2018 ST-03 60 27 7 0 0 0 7 93 0 15
2018 ST-04 58 21 5 3 0 0 13 91 3 38
2017 ST 51 19 10 4 1 2 13 84 5 119
2017 ST-02 62 14 5 0 0 0 19 94 0 20
2017 ST-03 55 16 7 0 2 0 20 89 3 36
2017 ST-04 49 23 11 4 0 4 8 83 5 48

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 39 30 19 3 5 2 3 72 8 64
2018 ST-03 53 13 33 0 0 0 0 67 0 15
2018 ST-04 37 34 13 5 5 0 5 75 11 38
2017 ST 42 32 15 5 2 1 3 77 7 120
2017 ST-02 52 29 10 10 0 0 0 81 10 20
2017 ST-03 45 32 14 0 2 5 2 83 2 36
2017 ST-04 38 35 12 8 2 0 4 76 11 49

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 39 27 20 6 5 3 0 68 11 64
2018 ST-03 53 33 13 0 0 0 0 87 0 15
2018 ST-04 32 26 24 8 5 5 0 61 14 38
2017 ST 36 29 23 4 5 0 3 67 9 121
2017 ST-02 48 29 14 5 5 0 0 76 10 20
2017 ST-03 50 30 18 2 0 0 0 80 2 36
2017 ST-04 30 29 22 6 6 0 6 63 13 50

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 32 21 5 8 2 0 66 13 63
2018 ST-03 47 20 33 0 0 0 0 67 0 15
2018 ST-04 26 37 21 5 8 3 0 65 14 38
2017 ST 32 28 21 11 6 0 2 62 17 120
2017 ST-02 43 24 29 0 5 0 0 67 5 20
2017 ST-03 41 32 9 14 5 0 0 73 18 36
2017 ST-04 26 31 25 8 6 0 4 59 15 49

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 36 17 8 5 0 0 70 13 64
2018 ST-03 53 27 7 13 0 0 0 80 13 15
2018 ST-04 24 42 26 3 5 0 0 66 8 38
2017 ST 31 32 17 12 5 0 3 65 17 121
2017 ST-02 48 24 19 5 5 0 0 71 10 20
2017 ST-03 45 23 14 16 2 0 0 68 18 36
2017 ST-04 22 38 17 10 6 0 6 65 17 50

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 36 31 20 8 3 2 0 68 11 64
2018 ST-03 47 27 20 7 0 0 0 73 7 15
2018 ST-04 32 34 21 8 3 3 0 68 11 38
2017 ST 41 25 13 10 6 1 5 69 17 120
2017 ST-02 57 33 5 0 5 0 0 90 5 20
2017 ST-03 43 30 9 9 2 5 2 78 12 36
2017 ST-04 34 23 14 14 6 0 8 62 22 49

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 39 27 20 9 3 0 2 67 13 64
2018 ST-03 53 13 20 7 7 0 0 67 13 15
2018 ST-04 34 29 24 8 3 0 3 65 11 38
2017 ST 45 26 20 6 2 0 1 72 8 119
2017 ST-02 52 29 10 5 5 0 0 81 10 20
2017 ST-03 57 20 20 2 0 0 0 77 2 36
2017 ST-04 39 25 23 8 2 0 2 66 11 48

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 47 24 10 0 5 6 8 83 6 62
2018 ST-03 47 20 7 0 7 7 13 83 8 15
2018 ST-04 49 27 11 0 3 5 5 85 3 37

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 66 16 6 3 2 5 2 88 5 62
2018 ST-03 73 13 7 0 0 7 0 93 0 15
2018 ST-04 67 17 6 3 3 3 3 88 6 36
2017 ST 69 17 8 2 3 1 1 87 5 120
2017 ST-02 67 19 5 0 5 5 0 90 5 20
2017 ST-03 86 5 5 5 0 0 0 91 5 36
2017 ST-04 61 21 12 0 4 0 2 83 4 49

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 49 33 10 3 3 2 0 84 6 63
2018 ST-03 71 21 0 0 0 7 0 100 0 14
2018 ST-04 39 39 13 3 5 0 0 79 8 38
2017 ST 49 24 16 4 5 0 2 75 9 120
2017 ST-02 52 38 0 5 5 0 0 90 10 20
2017 ST-03 57 27 14 0 0 0 2 86 0 36
2017 ST-04 44 23 19 4 8 0 2 68 13 49

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 59 19 13 5 2 2 2 80 7 63
2018 ST-03 64 14 7 7 0 7 0 85 8 14
2018 ST-04 58 21 11 5 3 0 3 81 8 38
2017 ST 52 27 8 6 5 0 2 80 11 120
2017 ST-02 81 10 0 0 10 0 0 90 10 20
2017 ST-03 52 27 11 7 0 0 2 81 7 36
2017 ST-04 45 34 8 4 6 0 2 81 11 49

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 58 5 3 3 2 2 27 89 7 62
2018 ST-03 43 0 7 0 0 7 43 86 0 14
2018 ST-04 62 8 3 3 3 0 22 90 7 37
2017 ST 56 13 4 1 2 0 23 90 4 119
2017 ST-02 43 0 0 0 0 0 57 100 0 20
2017 ST-03 57 7 0 0 0 0 36 100 0 36
2017 ST-04 56 19 4 2 4 0 15 88 7 48

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 68 15 6 0 5 2 5 88 5 62
2018 ST-03 93 0 0 0 0 7 0 100 0 14
2018 ST-04 58 18 8 0 8 0 8 83 9 38
2017 ST 60 23 9 3 1 0 4 86 4 118
2017 ST-02 71 19 0 0 5 0 5 95 5 20
2017 ST-03 70 23 2 0 0 0 5 98 0 36
2017 ST-04 51 26 15 4 0 0 4 80 4 47

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 78 11 2 2 3 0 5 93 5 63
2018 ST-03 86 7 0 0 7 0 0 93 7 14
2018 ST-04 76 11 3 3 3 0 5 92 6 38
2017 ST 65 16 5 5 3 1 6 87 8 119
2017 ST-02 62 14 0 10 5 0 10 84 16 20
2017 ST-03 66 14 5 7 0 2 7 87 7 36
2017 ST-04 63 17 5 4 4 0 6 85 9 48

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 61 23 10 0 2 2 3 88 2 62
2018 ST-03 50 29 14 0 0 7 0 85 0 14
2018 ST-04 62 19 11 0 3 0 5 86 3 37
2017 ST 59 22 12 4 1 0 3 83 4 118
2017 ST-02 67 14 10 5 5 0 0 81 10 20
2017 ST-03 61 30 9 0 0 0 0 91 0 35
2017 ST-04 62 15 15 4 0 0 4 80 4 48

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 38 23 9 3 0 0 65 12 65
2018 ST-03 40 33 13 13 0 0 0 73 13 15
2018 ST-04 21 38 28 10 3 0 0 59 13 39
2017 ST 27 29 26 14 4 0 0 56 18 121
2017 ST-02 43 24 19 10 5 0 0 67 14 20
2017 ST-03 29 30 34 7 0 0 0 59 7 36
2017 ST-04 22 29 26 16 6 0 0 52 22 50

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 11 11 27 30 20 2 0 51 22 64
2018 ST-03 7 20 0 47 27 0 0 73 27 15
2018 ST-04 10 10 36 21 21 3 0 42 21 39
2017 ST 10 15 29 24 21 1 2 46 25 120
2017 ST-02 10 19 19 19 29 5 0 50 30 20
2017 ST-03 0 14 36 20 30 0 0 50 14 36
2017 ST-04 16 12 27 28 14 0 2 43 29 49

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 22 39 23 2 6 8 0 66 8 64
2018 ST-03 36 43 7 0 7 7 0 85 8 14
2018 ST-04 21 33 28 3 8 8 0 58 11 39
2017 ST 23 37 19 8 6 5 1 64 15 121
2017 ST-02 24 52 19 0 0 5 0 80 0 20
2017 ST-03 32 34 9 7 9 9 0 72 18 36
2017 ST-04 20 34 23 8 8 4 2 58 17 50

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 38 17 8 5 5 0 69 13 64
2018 ST-03 43 36 14 0 7 0 0 79 7 14
2018 ST-04 21 38 18 10 5 8 0 64 17 39
2017 ST 26 37 17 10 7 3 0 65 18 120
2017 ST-02 29 48 0 5 10 10 0 84 16 20
2017 ST-03 38 33 10 5 12 2 0 73 17 35
2017 ST-04 22 34 25 12 4 2 0 58 16 50
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 32 20 9 8 2 2 29 71 65
2018 ST-03 47 33 0 13 7 0 0 47 53 15
2018 ST-04 18 31 26 10 10 3 3 19 81 39
2017 ST 37 20 14 12 15 2 0 38 62 120
2017 ST-02 48 14 19 14 0 5 0 50 50 20
2017 ST-03 52 25 9 5 5 5 0 55 45 36
2017 ST-04 32 23 19 12 14 0 0 32 68 49

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 23 43
2018 ST-04 31 29
2017 ST 17 66
2017 ST-03 6 13
2017 ST-04 12 33

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 23 43
2018 ST-04 24 29
2017 ST 21 66
2017 ST-03 6 13
2017 ST-04 18 33

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 16 43
2018 ST-04 17 29
2017 ST 14 66
2017 ST-03 24 13
2017 ST-04 6 33

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ST 26 43
2018 ST-04 28 29
2017 ST 20 66
2017 ST-03 18 13
2017 ST-04 15 33

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ST 2 43
2018 ST-04 3 29
2017 ST 5 66
2017 ST-03 12 13
2017 ST-04 0 33

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ST 23 43
2018 ST-04 24 29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ST 49 43
2018 ST-04 52 29
2017 ST 65 66
2017 ST-03 35 13
2017 ST-04 70 33

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ST 12 49 12 7 2 19 43
2018 ST-04 10 50 13 3 0 23 30
2017 ST 6 51 14 7 6 16 64
2017 ST-03 11 53 21 0 0 16 14
2017 ST-04 7 57 10 10 7 10 30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 45 55 44
2018 ST-04 53 47 30

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 22 16 13 24 2 4 43 40 45
2018 ST-04 17 17 17 17 27 3 3 36 46 30
2017 ST 8 19 22 13 28 3 7 30 45 67
2017 ST-03 16 32 5 16 21 0 10 53 41 14
2017 ST-04 9 18 27 9 24 3 9 31 38 33

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 9 22 20 18 22 7 2 34 44 45
2018 ST-04 10 20 27 17 23 3 0 31 41 30
2017 ST 2 13 22 16 42 3 2 16 61 66
2017 ST-03 0 6 35 12 35 0 12 7 53 13
2017 ST-04 3 12 24 18 39 3 0 16 59 33

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 35 16 6 10 18 5 10 60 32 62
2018 ST-03 53 7 0 13 27 0 0 60 40 15
2018 ST-04 24 24 8 11 16 5 13 58 32 38
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