2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 70 20 0 0 0 0 10 100 0 10
2017 SO 64 27 5 0 5 0 0 91 5 22
2014 SO 45 37 9 3 6 0 0 83 9 35
2011 SO 49 34 11 3 3 0 0 83 6 35
2011 SO-04 50 20 20 10 0 0 0 70 10 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 30 10 10 10 0 0 70 20 10
2017 SO 41 23 23 0 14 0 0 64 14 22

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 70 20 10 0 0 0 0 90 0 10
2017 SO 64 32 5 0 0 0 0 95 0 22
2014 SO 74 20 3 3 0 0 0 94 3 35
2011 SO 54 29 11 3 0 0 3 85 3 35
2011 SO-04 50 30 10 0 0 0 10 89 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 50 10 0 10 0 0 80 10 10
2017 SO 23 45 14 5 14 0 0 68 18 22
2014 SO 26 51 9 3 12 0 0 77 14 35
2011 SO 29 31 17 11 11 0 0 60 23 35
2011 SO-04 20 30 30 10 10 0 0 50 20 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 30 30 0 10 0 0 60 10 10
2017 SO 23 32 23 5 18 0 0 55 23 22
2014 SO 32 37 14 8 9 0 0 69 17 35

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 20 10 20 10 0 0 60 30 10
2017 SO 18 45 14 9 14 0 0 64 23 22
2014 SO 29 32 28 3 9 0 0 60 12 35
2011 SO 29 31 31 3 3 0 3 62 6 35
2011 SO-04 30 40 20 0 0 0 10 78 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 70 30 0 0 0 0 0 100 0 10
2017 SO 77 14 9 0 0 0 0 91 0 22
2014 SO 58 34 6 0 3 0 0 91 3 35
2011 SO 49 34 11 3 3 0 0 83 6 35
2011 SO-04 50 20 30 0 0 0 0 70 0 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 50 30 0 20 0 0 0 80 20 10
2017 SO 33 33 14 5 5 0 10 74 11 21
2014 SO 29 48 17 3 0 0 3 79 3 35
2011 SO 37 51 9 0 0 0 3 91 0 35
2011 SO-04 30 50 10 0 0 0 10 89 0 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 40 30 10 0 0 10 11 56 10
2017 SO 23 14 41 5 14 0 5 19 38 22
2014 SO 17 17 23 23 19 0 0 42 35 35
2011 SO 14 11 31 26 11 0 6 39 27 35
2011 SO-04 0 0 40 30 10 0 20 50 0 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 10 30 0 10 0 10 11 56 10
2017 SO 14 27 36 9 5 0 9 15 45 22
2014 SO 17 29 32 9 11 0 3 20 47 35
2011 SO 26 34 17 9 9 0 6 18 64 35
2011 SO-04 20 20 30 0 10 0 20 13 50 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 10 40 10 10 0 20 25 25 10
2017 SO 5 9 14 41 9 0 23 65 18 22
2014 SO 9 6 35 26 19 0 6 48 15 35
2011 SO 3 14 29 26 17 0 11 48 19 35
2011 SO-04 0 0 30 20 10 0 40 50 0 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 20 40 0 20 0 0 20 40 10
2017 SO 36 14 23 9 9 0 9 20 55 22
2014 SO 14 23 35 19 6 0 3 26 38 35
2011 SO 17 26 23 14 11 0 9 28 47 35
2011 SO-04 0 40 20 10 10 0 20 25 50 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 40 20 10 0 0 0 10 70 10
2017 SO 29 14 14 29 14 0 0 43 43 21
2014 SO 3 9 32 25 26 0 6 54 12 35
2011 SO 3 29 26 20 17 0 6 39 33 35
2011 SO-04 0 10 30 30 10 0 20 50 13 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 50 30 10 0 10 0 0 10 80 10
2017 SO 45 18 9 9 9 0 9 20 70 22
2014 SO 14 26 23 17 9 0 12 28 46 35
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My Work Unit

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My Immediate Supervisor

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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 40 10 10 10 20 0 63 25 10
2017 SO 18 32 9 14 27 0 0 50 41 22
2014 SO 20 34 12 6 29 0 0 54 35 35
2011 SO 15 29 32 6 12 6 0 47 19 34
2011 SO-04 20 30 20 10 0 20 0 63 13 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 0 50 20 20 10 0 0 50 30 10
2017 SO 14 32 18 14 23 0 0 45 36 22
2014 SO 20 29 11 12 29 0 0 49 40 35
2011 SO 15 21 26 15 24 0 0 35 38 34
2011 SO-04 20 30 30 20 0 0 0 50 20 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 20 20 20 20 10 0 33 44 10
2017 SO 14 23 18 23 23 0 0 36 45 22
2014 SO 6 23 23 19 29 0 0 29 48 35
2011 SO 12 18 21 12 29 9 0 32 45 34
2011 SO-04 20 10 30 10 10 20 0 38 25 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 20 10 20 30 0 0 40 50 10
2017 SO 9 18 23 18 32 0 0 27 50 22
2014 SO 9 29 17 25 20 0 0 37 45 35
2011 SO 15 21 27 18 12 6 0 39 32 33
2011 SO-04 20 10 40 10 0 20 0 38 13 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 20 40 10 20 0 0 30 30 10
2017 SO 5 36 32 5 18 0 5 43 24 22
2014 SO 12 35 17 19 17 0 0 46 37 35
2011 SO 18 38 21 9 9 3 3 59 19 34
2011 SO-04 20 40 20 0 0 10 10 75 0 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 30 40 10 10 0 0 40 20 10
2017 SO 32 23 18 0 18 9 0 60 20 22
2014 SO 35 40 14 6 6 0 0 75 12 35
2011 SO 31 34 20 9 3 0 3 68 12 35
2011 SO-04 40 30 10 20 0 0 0 70 20 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 0 30 40 10 20 0 0 30 30 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 20 40 10 10 0 0 40 20 10
2017 SO 32 9 18 14 27 0 0 41 41 22
2014 SO 32 23 17 14 14 0 0 55 28 35
2011 SO 21 21 32 15 9 3 0 42 24 34
2011 SO-04 40 0 20 20 10 10 0 44 33 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 40 10 10 20 0 0 60 30 10
2017 SO 23 9 23 32 14 0 0 32 45 22
2014 SO 20 37 9 12 22 0 0 58 34 35
2011 SO 17 37 9 20 14 3 0 56 35 35
2011 SO-04 20 50 20 0 0 10 0 78 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 10 20 0 30 0 30 29 43 10
2017 SO 32 18 9 18 23 0 0 50 41 22
2014 SO 21 36 15 18 11 0 0 56 29 34
2011 SO 20 29 20 9 23 0 0 49 31 35
2011 SO-04 10 50 30 0 10 0 0 60 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 40 30 0 20 0 0 50 20 10
2017 SO 27 23 9 18 14 9 0 55 35 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 30 30 0 0 0 0 70 0 10
2017 SO 36 27 14 14 5 5 0 67 19 22
2014 SO 29 40 14 6 0 12 0 77 7 35

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 30 40 0 0 0 0 60 0 10
2017 SO 27 18 36 9 9 0 0 45 18 22
2014 SO 37 32 17 2 9 3 0 71 11 35
2011 SO 26 21 24 9 6 15 0 55 17 34
2011 SO-04 20 40 20 0 0 20 0 75 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 50 30 10 10 0 0 0 80 10 10
2017 SO 27 36 18 9 9 0 0 64 18 22
2014 SO 43 26 9 19 3 0 0 69 22 35
2011 SO 35 38 15 3 6 3 0 76 9 34
2011 SO-04 40 50 10 0 0 0 0 90 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 10 30 20 10 0 0 40 30 10
2017 SO 18 41 14 9 18 0 0 59 27 22
2014 SO 26 40 9 5 20 0 0 66 25 35
2011 SO 14 43 20 9 11 3 0 59 21 35
2011 SO-04 10 50 30 10 0 0 0 60 10 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 40 30 0 10 0 0 60 10 10
2017 SO 27 23 18 14 18 0 0 50 32 22
2014 SO 23 37 12 11 17 0 0 60 28 35
2011 SO 26 34 17 9 11 3 0 62 21 35
2011 SO-04 40 30 30 0 0 0 0 70 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 30 10 10 0 0 50 20 10
2017 SO 41 9 18 14 14 5 0 52 29 22
2014 SO 40 14 23 6 14 0 3 56 20 35
2011 SO 31 29 14 6 17 3 0 62 24 35
2011 SO-04 50 20 20 0 10 0 0 70 10 10
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SO 40 30 30 10
2017 SO 27 32 41 22
2014 SO 31 37 32 35
2011 SO 17 51 31 35
2011 SO-04 0 60 40 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 20 20 10 0 0 50 30 10
2017 SO 23 9 32 14 23 0 0 32 36 22
2014 SO 26 20 26 14 14 0 0 46 28 35

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 40 10 10 10 0 0 70 20 10
2017 SO 23 23 27 9 14 5 0 48 24 22
2014 SO 32 23 20 14 12 0 0 55 25 35
2011 SO 34 26 17 11 9 3 0 62 21 35
2011 SO-04 20 40 10 20 0 10 0 67 22 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 0 100 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 20 40 0 0 20 0 50 0 10
2017 SO 18 18 32 14 5 14 0 42 21 22
2014 SO 32 29 26 3 3 5 3 66 6 35

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 20 40 30 0 0 10 0 67 0 10
2017 SO 27 18 32 5 9 9 0 50 15 22
2014 SO 37 26 9 12 3 14 0 73 17 35
2011 SO 46 26 17 6 0 6 0 76 6 35
2011 SO-04 40 40 20 0 0 0 0 80 0 10
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 0 10 30 10 50 0 0 10 60 10
2017 SO 9 14 14 18 45 0 0 23 64 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 20 10 20 10 0 0 60 30 10
2017 SO 48 14 24 10 0 5 0 65 10 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 10 10 10 0 20 63 25 10
2017 SO 48 33 10 5 5 0 0 81 10 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 10 10 40 30 0 0 20 70 10
2017 SO 10 38 5 5 43 0 0 48 48 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 30 20 10 0 0 0 70 10 10
2017 SO 43 24 14 5 5 0 10 74 11 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 10 30 0 10 0 10 56 11 10
2017 SO 24 33 14 10 5 0 14 67 17 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 60 0 10 0 0 0 90 10 10
2017 SO 32 41 0 9 14 0 5 76 24 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 30 0 20 10 0 0 70 30 10
2017 SO 41 18 9 18 9 0 5 62 29 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 40 20 20 10 10 0 0 60 20 10
2017 SO 41 23 23 5 5 0 5 67 10 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 50 0 20 10 10 0 10 56 22 10
2017 SO 57 14 5 5 14 0 5 75 20 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 60 10 0 0 0 0 90 0 10
2017 SO 48 43 10 0 0 0 0 90 0 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 70 10 10 0 0 0 10 89 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 10 40 10 0 10 0 44 11 10
2017 SO 23 23 36 14 5 0 0 45 18 22

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 20 30 10 30 0 0 40 30 10
2017 SO 14 9 50 14 14 0 0 27 23 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 30 10 10 0 0 50 20 10
2017 SO 5 23 55 5 14 0 0 27 18 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 20 10 20 0 0 50 30 10
2017 SO 5 27 18 18 27 5 0 33 48 22
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 0 30 10 20 40 0 0 0 100 10
2017 SO 9 0 32 27 27 5 0 10 90 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 30 10
2017 SO 5 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 50 10
2017 SO 42 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SO 20 10
2017 SO 0 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SO 70 10
2017 SO 84 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SO 10 10
2017 SO 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SO 10 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SO 20 10
2017 SO 26 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SO 10 20 10 10 0 50 10
2017 SO 16 0 32 16 0 37 19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SO 40 60 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 10 30 0 20 30 0 10 44 56 10
2017 SO 0 11 5 21 47 11 5 13 81 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 0 20 0 10 60 10 0 22 78 10
2017 SO 5 11 5 11 63 5 0 17 78 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SO 30 20 0 10 30 10 0 56 44 10
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