2018 Public Service Employee Survey Results for Department of National Defence by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	25	44	12	13	6	0	0	69	19	262
2018	Health care practitioners	31	41	7	15	5	0	1	73	20	351
2018	Federal regulators	47	33	0	13	7	0	0	80	20	29
2018	Compliance, inspection and enforcement	27	44	9	11	7	0	2	73	19	238
2018	Communications or public affairs	29	50	8	8	4	0	0	80	12	188
2018	Access to information and privacy	19	46	18	7	9	0	1	66	16	69
2018	Security	30	39	15	6	10	0	0	69	16	203
2018	Science and technology	23	42	12	17	5	0	1	66	22	770
2018	Library services	21	64	6	7	4	0	0	84	10	48
2018	Legal services	38	44	7	7	3	0	0	82	11	53
2018	Administration and operations	30	40	10	14	6	0	1	70	20	1334
2018	Human resources	27	42	11	13	6	0	1	70	19	698
2018	Financial management	30	44	10	12	4	0	1	75	15	687
2018	Procurement	26	46	12	10	6	0	0	72	16	644
2018	Real property	18	41	13	17	11	0	0	59	28	527
2018	Materiel management	25	42	13	13	7	0	1	68	20	738
2018	Information management	30	45	7	9	7	0	1	76	16	347
2018	Information technology	25	41	13	13	8	0	0	67	20	657
2018	Internal audit	34	39	13	10	4	0	0	73	15	64
2018	Evaluation	36	42	5	15	2	0	0	78	17	39
2018	Data sciences	12	53	5	23	4	2	2	68	27	54
2018	Policy	29	41	12	11	5	0	1	72	16	196
2018	Project management	27	43	9	12	7	0	1	71	20	539
2018	Other services to the public	27	36	13	17	6	0	0	64	23	303
2018	None of the above	21	37	15	16	10	0	1	59	26	1328
2017	Client contact centre	24	42	18	11	4	0	1	66	15	340
2017	Health care practitioners	30	44	9	10	7	0	0	74	17	404
2017	Federal regulators	33	39	17	8	3	0	0	72	12	26
2017	Compliance, inspection and enforcement	25	35	12	16	11	0	0	61	27	228
2017	Communications or public affairs	39	35	10	10	5	1	0	74	16	182
2017	Access to information and privacy	22	44	5	20	9	0	0	66	29	66
2017	Security	28	37	8	13	13	0	1	66	26	191
2017	Science and technology	23	39	15	14	9	0	0	61	23	934
2017	Library services	36	45	6	13	0	0	0	81	13	45
2017	Legal services	36	36	10	14	4	0	0	73	18	50
2017	Administration and operations	31	36	11	14	7	0	0	68	21	1694
2017	Human resources	30	41	9	14	6	0	0	71	20	685
2017	Financial management	32	38	9	14	7	0	0	70	21	809
2017	Procurement	24	44	13	12	6	0	0	69	18	772
2017	Real property	20	36	12	22	11	0	0	56	33	672
2017	Materiel management	27	40	12	14	7	0	0	67	22	808
2017	Information management	30	37	11	13	7	0	1	68	21	403
2017	Information technology	23	36	13	16	12	0	0	59	28	824
2017	Internal audit	36	48	8	3	6	0	0	83	9	63
2017	Evaluation	34	42	5	12	7	0	0	76	19	56
2017	Data sciences	24	30	13	25	8	0	0	54	33	58
2017	Policy	28	36	18	12	6	0	0	64	18	204
2017	Project management	28	36	11	15	9	0	0	64	24	598
2017	Other services to the public	22	37	12	17	12	0	0	60	29	347
2017	None of the above	21	37	13	16	12	0	1	58	29	1985
2014	Client contact centre	25	38	19	12	4	0	1	64	16	477
2014	Health care practitioners	30	41	8	13	7	0	0	71	20	501
2014	Federal regulators	31	20	12	20	14	3	0	53	35	44
2014	Compliance, inspection and enforcement	16	41	11	18	13	0	0	57	32	376
2014	Communications or public affairs	22	41	12	18	6	0	1	63	25	211
2014	Access to information and privacy	27	45	9	14	5	0	0	72	19	79
2014	Security	24	39	13	11	14	0	0	63	24	207
2014	Science and technology	18	35	16	18	12	0	0	54	30	1247
2014	Library services	28	33	14	11	14	0	0	61	25	60
2014	Legal services	26	39	10	17	8	0	0	65	25	59
2014	Administration and operations	29	38	10	14	7	0	0	68	22	2240
2014	Human resources	31	39	9	14	6	0	1	70	20	847
2014	Financial management	32	36	10	15	8	0	0	68	22	858
2014	Procurement	24	43	11	15	7	0	0	68	22	926
2014	Real property	16	40	13	17	13	1	0	57	30	449
2014	Materiel management	24	41	13	14	8	0	0	65	22	1015
2014	Information management	18	38	14	19	11	0	0	57	30	588
2014	Information technology	17	36	13	17	17	0	0	53	34	1017
2014	Internal audit	34	39	6	8	12	0	1	74	20	90
2014	Evaluation	22	45	15	10	8	0	0	67	18	64
2014	Other services to the public	23	32	12	17	16	0	0	55	33	647
2014	None of the above	20	35	13	18	14	0	1	55	32	2570

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	33	45	13	6	4	0	0	77	10	261
2018	Health care practitioners	55	31	7	5	1	1	0	87	6	349
2018	Federal regulators	59	25	7	0	8	0	0	85	8	29
2018	Compliance, inspection and enforcement	47	33	11	5	3	0	0	81	8	237
2018	Communications or public affairs	54	36	6	3	1	0	0	89	5	187
2018	Access to information and privacy	34	40	15	10	0	0	0	75	10	68
2018	Security	52	34	9	2	3	0	0	85	6	202
2018	Science and technology	48	40	7	4	2	0	0	88	5	768
2018	Library services	47	31	7	10	6	0	0	78	15	47
2018	Legal services	60	32	4	2	3	0	0	92	5	53
2018	Administration and operations	39	36	14	7	5	0	0	75	11	1331
2018	Human resources	41	42	8	7	2	0	0	83	9	699
2018	Financial management	44	38	11	6	2	0	0	82	7	682
2018	Procurement	34	46	12	5	3	0	0	80	8	643
2018	Real property	43	39	13	4	2	0	0	81	5	525
2018	Materiel management	37	42	12	7	3	0	0	79	10	736
2018	Information management	41	40	10	7	2	0	0	81	9	344
2018	Information technology	42	41	10	5	2	0	0	83	7	654
2018	Internal audit	40	42	9	4	4	0	0	82	9	63
2018	Evaluation	56	36	2	6	0	0	0	92	6	39
2018	Data sciences	45	36	10	5	4	0	0	81	9	54
2018	Policy	54	35	7	4	0	0	0	89	4	194
2018	Project management	45	39	9	4	2	0	0	85	6	536
2018	Other services to the public	53	27	12	6	3	0	0	79	9	303
2018	None of the above	43	37	11	5	3	0	0	81	9	1320
2017	Client contact centre	33	45	14	4	3	0	0	78	8	341
2017	Health care practitioners	57	36	5	2	1	0	0	93	2	402
2017	Federal regulators	56	28	13	4	0	0	0	83	4	26
2017	Compliance, inspection and enforcement	42	39	8	6	4	0	0	82	10	229
2017	Communications or public affairs	54	34	5	5	1	0	0	89	6	181
2017	Access to information and privacy	30	47	12	8	3	0	0	77	11	66
2017	Security	59	32	3	3	3	0	0	91	6	191
2017	Science and technology	50	37	7	4	2	0	0	87	6	930
2017	Library services	47	36	8	7	2	0	0	82	9	44
2017	Legal services	48	40	6	4	2	0	0	88	6	51
2017	Administration and operations	38	39	12	7	5	0	0	77	11	1695
2017	Human resources	44	38	10	5	3	0	0	82	8	685
2017	Financial management	44	38	9	6	3	0	0	83	8	806
2017	Procurement	37	44	12	6	2	0	0	81	8	772
2017	Real property	43	38	11	6	3	0	0	80	9	671
2017	Materiel management	42	42	10	4	2	0	0	84	6	806
2017	Information management	46	34	9	7	3	0	0	81	10	404
2017	Information technology	42	40	9	6	3	0	0	82	9	824
2017	Internal audit	36	38	7	17	2	0	0	74	18	63
2017	Evaluation	57	32	5	3	4	0	0	88	7	56
2017	Data sciences	48	36	6	4	5	0	0	85	9	57
2017	Policy	52	35	5	6	2	0	0	87	8	203
2017	Project management	48	39	8	3	2	0	0	87	5	597
2017	Other services to the public	46	36	11	3	3	0	0	82	7	347
2017	None of the above	50	33	10	4	3	0	0	83	6	1978
2014	Client contact centre	33	43	13	6	4	0	1	77	10	478
2014	Health care practitioners	61	32	2	3	1	0	0	93	4	502
2014	Federal regulators	48	34	12	2	4	0	0	82	6	44
2014	Compliance, inspection and enforcement	42	38	11	4	3	0	0	81	8	376
2014	Communications or public affairs	46	40	9	4	1	0	0	86	5	211
2014	Access to information and privacy	38	39	14	5	3	0	1	78	8	79
2014	Security	53	33	6	6	3	0	0	85	9	207
2014	Science and technology	48	38	7	4	2	0	0	86	7	1247
2014	Library services	49	27	13	10	2	0	0	76	11	60
2014	Legal services	51	36	5	9	0	0	0	86	9	59
2014	Administration and operations	39	37	11	7	5	0	0	76	12	2240
2014	Human resources	44	38	8	6	4	0	0	82	10	847
2014	Financial management	43	40	7	6	3	0	0	83	9	857
2014	Procurement	33	45	14	6	2	0	0	78	8	928
2014	Real property	45	39	8	5	3	0	0	84	8	449
2014	Materiel management	39	38	13	6	4	0	0	77	10	1017
2014	Information management	40	37	11	8	4	0	0	77	12	589
2014	Information technology	45	37	10	6	3	0	0	81	9	1017
2014	Internal audit	33	40	12	10	4	0	0	73	15	90
2014	Evaluation	53	34	3	4	6	0	0	87	10	64
2014	Other services to the public	46	34	10	5	4	0	1	80	9	646
2014	None of the above	45	36	10	5	3	0	0	82	8	2571

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	43	38	10	5	5	0	0	81	10	261
2018	Health care practitioners	59	30	4	6	2	0	0	89	8	348
2018	Federal regulators	59	20	10	6	5	0	0	79	11	29
2018	Compliance, inspection and enforcement	54	31	7	6	2	0	0	85	8	238
2018	Communications or public affairs	62	27	6	5	0	0	0	89	5	186
2018	Access to information and privacy	39	53	3	6	0	0	0	92	6	68
2018	Security	56	34	4	4	3	0	0	90	6	203
2018	Science and technology	53	35	6	4	2	0	0	88	7	765
2018	Library services	46	35	2	11	5	0	0	81	17	47
2018	Legal services	56	37	0	3	3	0	0	93	7	53
2018	Administration and operations	47	35	8	6	4	0	0	82	10	1325
2018	Human resources	49	38	5	6	2	0	0	87	8	691
2018	Financial management	51	35	7	4	2	0	0	87	6	676
2018	Procurement	41	41	9	6	3	0	0	82	9	640
2018	Real property	51	36	7	5	2	0	0	87	7	523
2018	Materiel management	48	35	8	6	4	0	0	83	10	733
2018	Information management	49	37	7	6	1	0	0	86	7	344
2018	Information technology	48	37	8	5	2	0	0	84	7	648
2018	Internal audit	40	42	12	3	3	0	0	82	6	62
2018	Evaluation	62	32	2	3	0	0	0	94	3	39
2018	Data sciences	60	28	5	2	5	0	0	88	7	54
2018	Policy	60	30	4	5	0	0	0	91	6	193
2018	Project management	52	38	5	3	2	0	0	90	5	531
2018	Other services to the public	57	25	9	7	2	0	0	82	9	299
2018	None of the above	52	33	7	5	3	0	0	85	8	1310
2017	Client contact centre	39	41	10	5	3	0	1	82	8	340
2017	Health care practitioners	68	26	3	3	1	0	0	93	4	402
2017	Federal regulators	62	25	9	3	0	0	0	87	3	26
2017	Compliance, inspection and enforcement	51	37	4	4	4	0	0	88	8	229
2017	Communications or public affairs	60	31	3	4	1	1	0	92	5	182
2017	Access to information and privacy	42	43	11	3	2	0	0	84	5	66
2017	Security	61	31	2	3	2	0	0	93	5	191
2017	Science and technology	55	35	5	4	1	0	0	90	6	928
2017	Library services	62	28	8	0	2	0	0	90	2	44
2017	Legal services	57	33	4	6	0	0	0	90	6	51
2017	Administration and operations	48	34	7	7	4	0	0	82	11	1692
2017	Human resources	50	36	6	6	2	0	0	86	8	686
2017	Financial management	51	36	5	5	3	0	0	87	8	806
2017	Procurement	42	42	8	5	2	0	0	84	7	771
2017	Real property	51	34	7	5	3	0	0	85	8	670
2017	Materiel management	51	37	6	5	2	0	0	88	6	806
2017	Information management	53	33	6	6	3	0	0	85	9	405
2017	Information technology	51	33	8	5	3	0	0	85	7	824
2017	Internal audit	47	36	6	6	4	0	0	83	10	63
2017	Evaluation	65	28	2	6	0	0	0	93	6	56
2017	Data sciences	55	32	6	2	5	0	0	87	7	57
2017	Policy	57	34	4	4	0	0	0	91	5	203
2017	Project management	53	36	5	4	2	0	0	89	6	598
2017	Other services to the public	53	34	6	4	3	0	0	87	7	347
2017	None of the above	56	31	7	3	3	0	0	87	6	1980
2014	Client contact centre	41	40	11	3	4	0	0	82	7	477
2014	Health care practitioners	68	26	2	2	2	0	0	94	4	502
2014	Federal regulators	59	25	10	4	2	0	0	84	6	44
2014	Compliance, inspection and enforcement	50	34	8	5	4	0	0	84	8	376
2014	Communications or public affairs	56	35	3	4	1	0	0	91	5	211
2014	Access to information and privacy	46	35	14	4	1	0	0	81	5	79
2014	Security	55	30	7	6	2	0	0	85	7	207
2014	Science and technology	53	34	6	5	3	0	0	87	7	1248
2014	Library services	45	30	16	7	2	0	0	75	8	60
2014	Legal services	61	30	7	0	2	0	0	91	2	59
2014	Administration and operations	47	34	7	7	5	0	0	81	11	2242
2014	Human resources	49	38	6	4	3	0	0	87	7	849
2014	Financial management	50	37	5	6	3	0	0	86	8	857
2014	Procurement	40	44	9	6	2	0	0	83	8	927
2014	Real property	54	32	6	5	3	0	0	86	8	449
2014	Materiel management	48	36	8	5	3	0	0	84	8	1016
2014	Information management	47	35	6	6	5	1	0	83	11	588
2014	Information technology	50	35	7	6	3	0	0	84	9	1017
2014	Internal audit	42	38	11	6	3	0	0	80	9	90
2014	Evaluation	60	28	6	4	1	0	0	88	6	64
2014	Other services to the public	52	31	7	5	4	0	0	83	9	646
2014	None of the above	53	32	6	5	3	0	0	85	8	2568

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	40	37	13	5	4	0	1	79	8	257
2018	Health care practitioners	39	34	10	9	7	0	0	74	16	353
2018	Federal regulators	59	21	3	0	17	0	0	80	17	29
2018	Compliance, inspection and enforcement	43	35	12	5	4	0	0	78	9	238
2018	Communications or public affairs	58	30	7	4	1	0	0	88	5	187
2018	Access to information and privacy	34	44	11	6	4	0	0	79	10	69
2018	Security	49	36	8	4	3	0	0	85	7	202
2018	Science and technology	38	36	14	8	4	0	0	75	11	768
2018	Library services	34	42	12	4	5	0	2	78	9	48
2018	Legal services	57	30	5	2	5	0	0	88	7	53
2018	Administration and operations	50	29	10	7	4	0	0	79	10	1330
2018	Human resources	52	29	9	6	3	0	0	82	10	701
2018	Financial management	46	34	9	5	4	0	1	81	9	682
2018	Procurement	39	35	14	8	4	0	1	75	11	644
2018	Real property	33	37	17	7	6	0	0	70	12	525
2018	Materiel management	41	35	14	6	4	0	0	76	10	738
2018	Information management	51	32	7	6	3	0	0	83	10	347
2018	Information technology	41	38	12	5	3	1	0	79	9	655
2018	Internal audit	44	39	10	3	1	0	2	85	5	63
2018	Evaluation	61	27	10	2	0	0	0	88	2	39
2018	Data sciences	47	26	9	16	2	0	0	74	18	54
2018	Policy	41	38	9	7	5	0	0	80	11	195
2018	Project management	41	39	10	5	5	0	0	80	10	536
2018	Other services to the public	35	32	15	11	7	0	0	67	18	303
2018	None of the above	34	34	15	9	8	1	0	69	16	1326
2017	Client contact centre	40	34	14	7	3	1	2	76	10	340
2017	Health care practitioners	37	33	12	10	8	0	0	70	17	400
2017	Federal regulators	52	35	6	7	0	0	0	87	7	26
2017	Compliance, inspection and enforcement	45	32	12	6	4	0	0	77	11	229
2017	Communications or public affairs	52	29	5	8	5	0	0	82	13	182
2017	Access to information and privacy	44	26	18	4	8	0	0	70	12	66
2017	Security	43	36	10	5	4	0	1	80	10	191
2017	Science and technology	38	33	14	10	5	0	0	72	14	930
2017	Library services	54	20	14	9	2	0	0	75	11	44
2017	Legal services	53	26	8	9	4	0	0	79	13	51
2017	Administration and operations	49	31	8	6	5	0	0	81	11	1693
2017	Human resources	50	34	7	7	2	0	0	84	9	686
2017	Financial management	47	30	10	7	6	0	0	77	13	806
2017	Procurement	38	38	12	8	4	0	1	76	12	771
2017	Real property	34	36	14	9	5	0	1	71	15	672
2017	Materiel management	43	37	10	7	3	0	0	80	10	805
2017	Information management	48	33	10	6	4	0	0	80	10	403
2017	Information technology	45	33	11	6	4	0	1	80	10	822
2017	Internal audit	48	38	1	8	5	0	0	86	12	63
2017	Evaluation	65	19	8	2	5	0	0	84	7	56
2017	Data sciences	37	36	12	8	7	0	0	73	15	57
2017	Policy	44	33	10	9	4	0	0	76	13	203
2017	Project management	45	36	9	6	4	0	0	81	10	597
2017	Other services to the public	33	39	12	8	7	0	1	72	15	348
2017	None of the above	36	36	13	9	5	0	1	72	14	1982
2014	Client contact centre	28	37	18	9	7	0	1	65	17	479
2014	Health care practitioners	39	34	9	10	7	0	0	74	17	502
2014	Federal regulators	56	25	8	7	3	0	0	82	11	44
2014	Compliance, inspection and enforcement	39	35	13	8	4	0	0	75	12	374
2014	Communications or public affairs	40	32	11	11	5	0	1	72	17	211
2014	Access to information and privacy	33	35	13	10	7	0	1	69	18	79
2014	Security	41	32	14	9	4	0	0	73	13	207
2014	Science and technology	31	37	15	8	7	1	1	69	15	1248
2014	Library services	41	34	14	3	8	0	0	75	11	60
2014	Legal services	59	17	7	9	7	2	0	77	16	59
2014	Administration and operations	45	33	10	7	5	0	1	78	12	2240
2014	Human resources	50	29	8	7	5	0	1	79	12	848
2014	Financial management	44	35	8	7	5	0	0	79	13	858
2014	Procurement	34	39	14	7	6	0	1	73	13	927
2014	Real property	37	37	14	6	5	0	1	74	11	447
2014	Materiel management	38	34	15	7	5	1	1	73	12	1017
2014	Information management	44	33	10	6	5	0	1	78	12	588
2014	Information technology	38	36	13	8	4	0	1	76	12	1017
2014	Internal audit	52	32	7	4	4	1	0	84	9	90
2014	Evaluation	52	23	18	3	3	0	0	75	6	64
2014	Other services to the public	30	35	15	10	9	0	1	66	19	645
2014	None of the above	31	35	16	9	8	0	0	67	17	2568

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	37	39	13	8	4	0	76	12	261
2018	Health care practitioners	42	41	8	4	5	0	83	9	349
2018	Federal regulators	45	30	14	7	3	0	75	10	28
2018	Compliance, inspection and enforcement	36	39	12	8	5	0	75	12	237
2018	Communications or public affairs	43	39	10	6	1	0	83	7	187
2018	Access to information and privacy	26	51	6	13	4	0	78	17	69
2018	Security	44	36	10	7	4	0	80	10	201
2018	Science and technology	33	44	11	8	4	0	77	12	766
2018	Library services	26	35	21	5	13	0	61	18	48
2018	Legal services	42	45	3	2	8	0	86	10	53
2018	Administration and operations	38	37	11	8	5	0	75	14	1322
2018	Human resources	40	40	10	6	4	0	80	11	696
2018	Financial management	39	40	10	8	3	0	79	11	681
2018	Procurement	32	44	14	5	4	0	76	10	639
2018	Real property	30	39	14	9	8	0	70	17	522
2018	Materiel management	31	43	12	9	5	0	74	13	737
2018	Information management	36	42	12	6	3	0	78	9	343
2018	Information technology	34	42	11	9	4	0	76	13	654
2018	Internal audit	24	50	12	10	4	0	73	15	63
2018	Evaluation	32	53	9	3	2	0	85	6	39
2018	Data sciences	31	39	16	7	6	2	71	13	54
2018	Policy	40	43	6	9	3	0	82	12	192
2018	Project management	32	43	12	9	4	0	75	13	535
2018	Other services to the public	36	35	17	6	6	0	71	12	303
2018	None of the above	31	40	13	9	7	0	71	16	1320
2017	Client contact centre	32	43	15	6	3	0	76	10	339
2017	Health care practitioners	46	42	6	4	2	0	88	6	403
2017	Federal regulators	62	19	15	3	0	0	81	3	25
2017	Compliance, inspection and enforcement	29	44	8	8	10	0	73	19	229
2017	Communications or public affairs	42	43	9	6	0	0	85	6	182
2017	Access to information and privacy	35	43	6	13	3	0	78	16	65
2017	Security	40	43	8	4	5	0	82	10	191
2017	Science and technology	35	42	10	7	5	0	77	12	932
2017	Library services	41	35	6	11	6	0	76	18	45
2017	Legal services	43	47	2	2	6	0	90	8	51
2017	Administration and operations	33	43	11	7	5	0	77	12	1688
2017	Human resources	36	44	8	7	4	0	80	11	683
2017	Financial management	33	44	11	7	5	0	78	12	808
2017	Procurement	31	48	14	5	2	0	79	7	769
2017	Real property	27	44	13	9	7	0	70	17	674
2017	Materiel management	30	48	12	7	4	0	78	11	808
2017	Information management	35	40	12	8	4	0	75	12	404
2017	Information technology	33	44	12	7	5	0	77	12	825
2017	Internal audit	25	59	8	3	5	0	85	8	62
2017	Evaluation	45	37	8	4	5	0	83	9	56
2017	Data sciences	38	45	5	7	5	0	83	13	58
2017	Policy	45	36	9	7	4	0	81	10	204
2017	Project management	36	42	10	9	3	0	78	12	598
2017	Other services to the public	35	39	13	9	5	0	73	13	347
2017	None of the above	33	42	12	8	4	0	75	13	1991
2014	Client contact centre	29	46	15	5	4	0	75	10	478
2014	Health care practitioners	46	45	4	3	3	0	91	5	502
2014	Federal regulators	37	44	12	0	8	0	81	8	44
2014	Compliance, inspection and enforcement	29	43	11	9	7	0	72	17	376
2014	Communications or public affairs	34	45	12	8	1	0	79	9	210
2014	Access to information and privacy	28	46	14	7	4	0	75	11	79
2014	Security	35	46	9	7	3	0	81	10	207
2014	Science and technology	31	44	9	10	5	0	75	15	1248
2014	Library services	32	39	19	6	5	0	70	11	60
2014	Legal services	46	39	3	8	3	0	85	12	59
2014	Administration and operations	33	42	11	8	5	0	75	14	2245
2014	Human resources	33	45	8	10	4	0	78	14	849
2014	Financial management	32	45	10	8	4	0	77	12	859
2014	Procurement	27	49	13	8	3	0	76	11	928
2014	Real property	30	47	10	9	5	0	77	14	449
2014	Materiel management	27	46	12	9	6	0	73	15	1017
2014	Information management	29	44	11	10	5	0	74	15	589
2014	Information technology	29	45	11	9	6	0	74	15	1017
2014	Internal audit	23	42	13	17	3	1	66	20	90
2014	Evaluation	36	42	10	4	8	0	78	12	64
2014	Other services to the public	30	42	13	9	6	0	72	15	647
2014	None of the above	28	44	12	8	7	0	73	15	2573

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	23	40	18	10	9	0	0	63	19	262
2018	Health care practitioners	20	29	21	14	15	0	1	49	29	353
2018	Federal regulators	35	34	13	3	16	0	0	68	18	29
2018	Compliance, inspection and enforcement	23	29	24	13	10	0	0	53	23	237
2018	Communications or public affairs	38	31	19	8	5	0	0	69	12	188
2018	Access to information and privacy	31	34	18	7	10	0	0	65	17	69
2018	Security	31	31	20	9	7	0	1	63	17	203
2018	Science and technology	18	34	19	16	11	1	0	53	28	767
2018	Library services	22	36	9	15	19	0	0	58	33	48
2018	Legal services	46	28	10	5	11	0	0	74	16	53
2018	Administration and operations	30	32	17	11	10	0	0	62	21	1332
2018	Human resources	31	31	17	12	9	1	0	62	21	698
2018	Financial management	26	37	17	11	8	0	0	63	20	683
2018	Procurement	25	33	19	12	11	0	0	58	23	643
2018	Real property	14	33	22	14	17	0	0	47	31	526
2018	Materiel management	19	30	25	12	13	0	1	49	26	735
2018	Information management	26	33	17	13	9	0	1	60	23	344
2018	Information technology	22	36	20	12	10	0	0	58	23	654
2018	Internal audit	21	27	25	15	12	2	0	48	27	64
2018	Evaluation	21	50	18	7	4	0	0	71	11	39
2018	Data sciences	16	44	10	15	14	0	0	60	30	54
2018	Policy	33	39	14	8	5	0	0	73	13	194
2018	Project management	21	35	21	13	10	0	0	56	23	538
2018	Other services to the public	19	33	21	10	17	0	0	52	27	304
2018	None of the above	18	28	20	15	19	0	0	46	33	1326
2017	Client contact centre	25	31	20	14	9	0	1	56	23	339
2017	Health care practitioners	22	32	17	17	13	0	0	54	29	403
2017	Federal regulators	40	20	32	3	5	0	0	60	8	26
2017	Compliance, inspection and enforcement	22	37	17	8	16	0	0	58	24	229
2017	Communications or public affairs	36	37	13	8	6	1	0	73	14	182
2017	Access to information and privacy	32	26	14	19	9	0	0	58	28	65
2017	Security	26	42	14	10	9	0	0	68	19	190
2017	Science and technology	21	32	20	16	10	0	0	54	26	932
2017	Library services	31	39	13	13	4	0	0	70	18	45
2017	Legal services	41	29	13	8	10	0	0	69	17	51
2017	Administration and operations	28	33	16	12	10	0	0	62	22	1685
2017	Human resources	29	37	14	14	7	0	0	65	21	683
2017	Financial management	29	35	14	10	12	0	0	64	22	808
2017	Procurement	21	38	18	13	10	0	0	59	23	770
2017	Real property	16	34	20	17	13	0	0	50	30	673
2017	Materiel management	19	39	18	14	9	0	0	58	23	807
2017	Information management	26	28	22	15	8	0	0	55	23	405
2017	Information technology	23	35	17	14	11	0	0	58	25	826
2017	Internal audit	27	36	12	12	12	0	0	64	24	62
2017	Evaluation	42	27	15	9	7	0	0	69	16	56
2017	Data sciences	23	43	13	10	9	0	2	67	20	58
2017	Policy	32	36	14	11	7	0	0	69	18	203
2017	Project management	23	37	17	13	9	0	0	61	22	598
2017	Other services to the public	20	32	19	15	14	0	0	52	29	348
2017	None of the above	19	31	21	16	13	0	0	50	29	1993
2014	Client contact centre	19	34	24	13	10	0	0	53	23	479
2014	Health care practitioners	22	36	14	19	8	0	0	58	27	502
2014	Federal regulators	28	28	23	11	10	0	0	56	21	44
2014	Compliance, inspection and enforcement	18	34	19	15	14	0	0	52	29	374
2014	Communications or public affairs	29	31	15	15	10	0	0	60	26	211
2014	Access to information and privacy	19	37	21	14	9	0	0	56	23	79
2014	Security	21	37	15	17	10	0	0	59	26	207
2014	Science and technology	14	33	20	19	14	0	0	47	32	1246
2014	Library services	27	37	12	13	11	0	0	64	24	60
2014	Legal services	40	30	13	10	7	0	0	70	16	59
2014	Administration and operations	26	33	15	14	11	0	0	59	25	2243
2014	Human resources	25	36	14	15	10	0	0	61	25	849
2014	Financial management	24	37	15	13	11	0	0	61	24	859
2014	Procurement	15	38	20	16	9	0	0	54	26	928
2014	Real property	16	34	23	13	13	1	0	51	26	449
2014	Materiel management	18	35	20	15	12	0	0	53	27	1016
2014	Information management	23	35	17	14	11	0	0	59	25	589
2014	Information technology	18	33	22	15	12	0	0	51	27	1016
2014	Internal audit	26	34	14	11	14	0	0	60	26	90
2014	Evaluation	21	26	25	12	16	0	0	48	28	64
2014	Other services to the public	19	30	18	18	15	0	0	49	33	647
2014	None of the above	16	31	20	17	16	0	0	47	33	2572

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	31	43	17	5	4	0	0	74	9	262
2018	Health care practitioners	35	39	11	7	7	0	0	74	14	353
2018	Federal regulators	46	37	8	6	3	0	0	83	9	29
2018	Compliance, inspection and enforcement	26	39	18	9	7	0	0	66	16	236
2018	Communications or public affairs	32	39	13	12	5	0	0	71	16	188
2018	Access to information and privacy	30	47	8	3	13	0	0	76	15	69
2018	Security	30	42	15	6	7	1	0	72	13	203
2018	Science and technology	21	41	16	15	7	0	0	62	22	768
2018	Library services	24	48	10	11	7	0	0	72	17	48
2018	Legal services	38	45	4	7	7	0	0	83	14	53
2018	Administration and operations	30	36	14	12	7	0	0	67	19	1331
2018	Human resources	31	37	12	12	7	0	0	68	20	700
2018	Financial management	30	41	12	12	5	0	0	71	17	684
2018	Procurement	24	45	16	10	5	0	0	69	15	643
2018	Real property	18	41	17	14	10	0	0	59	25	527
2018	Materiel management	27	38	15	12	8	0	0	65	20	739
2018	Information management	33	38	11	13	6	0	0	71	18	346
2018	Information technology	26	36	19	13	6	0	0	62	19	657
2018	Internal audit	31	35	23	6	6	0	0	65	12	63
2018	Evaluation	38	47	12	0	3	0	0	85	3	39
2018	Data sciences	21	35	19	18	7	0	0	56	25	54
2018	Policy	35	39	8	13	5	0	0	74	18	196
2018	Project management	24	39	19	12	5	0	0	63	18	536
2018	Other services to the public	31	37	16	11	5	1	0	69	16	303
2018	None of the above	26	35	18	12	8	0	0	61	21	1323
2017	Client contact centre	29	43	17	7	3	0	1	73	10	339
2017	Health care practitioners	38	42	11	5	3	0	0	81	9	403
2017	Federal regulators	47	37	9	0	7	0	0	84	7	26
2017	Compliance, inspection and enforcement	22	43	12	13	10	0	0	65	23	228
2017	Communications or public affairs	39	42	9	7	3	1	0	81	9	182
2017	Access to information and privacy	32	35	12	9	11	0	0	67	20	65
2017	Security	35	39	11	9	6	0	0	74	15	191
2017	Science and technology	23	43	15	12	6	0	0	66	18	932
2017	Library services	33	39	15	8	4	0	0	72	12	45
2017	Legal services	31	36	13	19	0	0	0	68	19	51
2017	Administration and operations	32	40	11	12	5	0	0	72	17	1688
2017	Human resources	27	37	11	15	9	0	0	65	24	681
2017	Financial management	31	38	11	12	8	0	0	69	20	808
2017	Procurement	26	46	15	9	4	0	0	73	13	770
2017	Real property	19	41	16	13	11	0	0	60	24	673
2017	Materiel management	26	43	12	13	5	0	0	70	18	807
2017	Information management	32	41	13	10	4	0	0	73	14	405
2017	Information technology	27	38	16	11	8	0	0	65	19	824
2017	Internal audit	27	48	9	14	3	0	0	74	17	62
2017	Evaluation	37	42	10	5	5	2	0	80	10	56
2017	Data sciences	20	47	13	14	5	2	0	68	19	58
2017	Policy	35	38	13	9	5	0	0	74	14	204
2017	Project management	26	40	15	13	6	0	0	66	19	598
2017	Other services to the public	27	43	14	12	5	0	0	69	17	348
2017	None of the above	27	38	17	12	6	0	0	65	18	1988

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	37	42	12	6	2	1	80	8	261
2018	Health care practitioners	50	35	10	3	2	0	85	5	352
2018	Federal regulators	48	37	3	5	7	0	85	12	29
2018	Compliance, inspection and enforcement	44	41	7	4	3	0	85	7	242
2018	Communications or public affairs	54	38	6	1	0	0	92	1	191
2018	Access to information and privacy	47	46	4	1	1	0	93	3	70
2018	Security	51	35	8	2	4	0	86	6	205
2018	Science and technology	36	45	9	6	3	0	82	9	764
2018	Library services	36	37	15	5	8	0	72	12	48
2018	Legal services	55	33	5	3	2	2	89	5	53
2018	Administration and operations	47	39	8	4	2	0	86	6	1346
2018	Human resources	49	38	6	4	2	0	88	6	698
2018	Financial management	48	40	7	4	1	0	88	5	691
2018	Procurement	43	46	6	3	1	0	89	4	646
2018	Real property	36	36	15	7	5	0	73	12	532
2018	Materiel management	44	42	9	3	2	0	86	5	738
2018	Information management	43	45	7	4	1	0	88	5	347
2018	Information technology	41	42	11	3	3	0	83	6	661
2018	Internal audit	45	41	11	2	1	0	86	3	65
2018	Evaluation	41	37	18	3	1	0	78	4	39
2018	Data sciences	36	35	10	17	2	0	70	19	54
2018	Policy	54	35	6	3	1	0	89	4	196
2018	Project management	44	42	9	4	2	0	86	5	542
2018	Other services to the public	39	43	12	3	1	1	83	5	304
2018	None of the above	38	41	11	4	4	0	80	8	1328
2017	Client contact centre	36	44	13	3	2	1	81	5	339
2017	Health care practitioners	52	37	7	2	2	0	89	4	403
2017	Federal regulators	62	19	16	0	3	0	81	3	26
2017	Compliance, inspection and enforcement	36	39	8	8	7	0	76	16	228
2017	Communications or public affairs	51	37	9	2	1	0	88	3	182
2017	Access to information and privacy	47	34	8	6	5	0	81	11	65
2017	Security	41	43	6	5	4	0	85	9	191
2017	Science and technology	36	41	11	7	4	1	78	11	931
2017	Library services	45	48	2	5	0	0	93	5	45
2017	Legal services	48	36	12	4	0	0	84	4	51
2017	Administration and operations	42	39	10	5	3	1	82	8	1690
2017	Human resources	43	38	9	6	4	0	82	10	682
2017	Financial management	44	40	8	5	3	0	84	8	807
2017	Procurement	42	45	8	4	2	0	87	5	769
2017	Real property	30	43	13	7	6	0	73	14	672
2017	Materiel management	41	43	9	4	3	0	84	7	806
2017	Information management	43	40	11	4	2	0	83	6	405
2017	Information technology	39	40	12	5	3	0	79	9	825
2017	Internal audit	44	41	3	8	4	0	85	12	62
2017	Evaluation	49	33	8	3	7	0	81	11	56
2017	Data sciences	37	44	8	5	4	2	83	9	58
2017	Policy	48	34	8	6	3	0	82	9	203
2017	Project management	44	39	9	5	2	0	83	7	599
2017	Other services to the public	40	38	10	7	4	1	79	11	348
2017	None of the above	37	39	13	7	3	1	76	10	1990
2014	Client contact centre	32	47	14	3	4	1	80	6	479
2014	Health care practitioners	48	39	8	3	1	1	88	4	502
2014	Federal regulators	41	32	14	4	7	2	74	12	44
2014	Compliance, inspection and enforcement	35	40	12	7	5	1	75	12	376
2014	Communications or public affairs	40	42	9	7	1	1	83	9	211
2014	Access to information and privacy	42	37	15	4	1	1	80	5	79
2014	Security	45	38	5	5	5	1	84	11	207
2014	Science and technology	34	40	14	8	4	0	74	12	1246
2014	Library services	41	40	13	3	3	0	81	6	60
2014	Legal services	48	29	14	6	2	2	78	8	59
2014	Administration and operations	43	38	10	5	2	1	82	8	2242
2014	Human resources	45	38	9	5	3	1	83	8	849
2014	Financial management	43	40	9	5	3	1	84	7	858
2014	Procurement	37	46	11	4	2	0	83	6	928
2014	Real property	37	41	12	4	4	1	80	8	447
2014	Materiel management	38	42	12	4	3	1	81	7	1014
2014	Information management	46	38	10	4	1	1	84	6	589
2014	Information technology	37	41	13	5	3	0	78	8	1017
2014	Internal audit	41	45	6	7	1	0	86	8	90
2014	Evaluation	41	37	12	9	1	0	78	11	64
2014	Other services to the public	36	36	17	6	4	1	73	10	646
2014	None of the above	34	40	14	6	6	1	74	12	2571

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	26	41	19	7	6	0	67	14	262
2018	Health care practitioners	28	34	14	14	10	0	62	24	350
2018	Federal regulators	43	29	5	16	7	0	72	23	29
2018	Compliance, inspection and enforcement	30	40	12	9	8	0	71	17	240
2018	Communications or public affairs	38	40	12	7	4	0	77	11	190
2018	Access to information and privacy	22	48	14	8	8	0	70	17	70
2018	Security	36	39	12	4	8	0	76	12	205
2018	Science and technology	23	40	16	13	8	0	63	22	764
2018	Library services	21	40	7	20	12	0	61	32	48
2018	Legal services	40	42	3	9	5	0	82	14	53
2018	Administration and operations	35	36	12	10	7	0	71	17	1340
2018	Human resources	33	36	14	10	7	0	69	17	695
2018	Financial management	34	37	12	10	7	0	71	17	686
2018	Procurement	29	39	15	9	7	0	69	16	644
2018	Real property	22	33	16	16	13	0	55	29	532
2018	Materiel management	27	36	17	11	9	0	63	20	737
2018	Information management	30	42	13	10	5	0	72	15	346
2018	Information technology	29	38	17	9	7	0	67	16	656
2018	Internal audit	29	38	16	12	6	0	67	17	65
2018	Evaluation	18	60	9	7	6	0	78	13	39
2018	Data sciences	23	36	9	15	14	2	61	30	54
2018	Policy	45	32	10	7	6	0	77	13	195
2018	Project management	29	37	18	10	6	0	66	16	537
2018	Other services to the public	24	37	16	11	10	1	62	21	304
2018	None of the above	21	36	16	14	12	0	57	27	1328
2017	Client contact centre	26	33	20	13	7	0	60	20	336
2017	Health care practitioners	32	34	14	12	7	0	67	19	400
2017	Federal regulators	55	24	13	0	3	5	83	3	26
2017	Compliance, inspection and enforcement	23	42	15	7	13	0	65	20	229
2017	Communications or public affairs	37	39	9	8	6	0	76	15	182
2017	Access to information and privacy	27	31	15	13	14	0	58	26	65
2017	Security	32	39	11	10	8	0	71	18	190
2017	Science and technology	27	36	15	11	10	1	63	21	932
2017	Library services	28	42	12	15	2	0	71	17	45
2017	Legal services	36	38	10	8	6	2	76	14	50
2017	Administration and operations	33	37	12	10	8	0	70	18	1686
2017	Human resources	33	38	11	11	7	0	71	18	680
2017	Financial management	34	35	13	9	9	0	68	19	806
2017	Procurement	26	41	17	10	7	0	67	16	768
2017	Real property	20	36	17	14	12	0	56	27	672
2017	Materiel management	26	41	14	10	8	0	68	18	806
2017	Information management	33	35	15	11	6	0	68	17	404
2017	Information technology	28	36	15	11	9	0	65	20	826
2017	Internal audit	30	39	14	5	12	0	69	17	61
2017	Evaluation	39	37	10	5	9	0	76	14	56
2017	Data sciences	26	43	16	5	9	0	69	15	58
2017	Policy	42	36	9	7	5	0	78	13	204
2017	Project management	31	40	12	11	7	0	70	17	598
2017	Other services to the public	23	35	18	13	12	0	58	24	346
2017	None of the above	24	34	18	12	12	0	58	24	1985

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	48	39	9	3	2	0	87	4	258
2018	Health care practitioners	62	31	4	2	1	0	93	2	348
2018	Federal regulators	58	24	0	8	10	0	82	18	29
2018	Compliance, inspection and enforcement	55	32	5	5	3	0	86	8	240
2018	Communications or public affairs	53	33	10	4	0	0	86	4	190
2018	Access to information and privacy	47	39	13	1	0	0	86	1	68
2018	Security	58	30	9	1	1	0	88	3	204
2018	Science and technology	50	36	9	3	1	0	86	5	760
2018	Library services	45	32	15	7	2	0	76	8	48
2018	Legal services	57	36	5	2	0	0	93	2	53
2018	Administration and operations	55	31	9	3	2	0	86	5	1335
2018	Human resources	50	37	9	3	2	0	87	4	691
2018	Financial management	55	32	10	2	1	0	87	3	688
2018	Procurement	52	36	7	4	1	0	88	5	638
2018	Real property	56	30	10	1	3	0	86	4	529
2018	Materiel management	55	32	8	3	2	0	88	5	730
2018	Information management	55	30	12	2	1	0	85	3	344
2018	Information technology	54	32	9	4	1	0	86	5	656
2018	Internal audit	38	47	10	3	3	0	84	6	65
2018	Evaluation	48	44	7	0	1	0	92	1	39
2018	Data sciences	51	30	12	4	2	2	82	6	53
2018	Policy	54	32	10	3	1	0	86	4	195
2018	Project management	55	31	9	3	1	0	86	4	536
2018	Other services to the public	61	28	7	1	2	0	90	4	303
2018	None of the above	56	31	9	2	2	0	87	4	1321
2017	Client contact centre	50	38	9	2	1	0	88	3	339
2017	Health care practitioners	72	24	3	1	0	0	96	1	399
2017	Federal regulators	70	13	16	0	0	0	84	0	26
2017	Compliance, inspection and enforcement	52	36	7	4	2	0	87	6	227
2017	Communications or public affairs	59	33	7	1	0	0	92	1	181
2017	Access to information and privacy	52	37	8	2	2	0	89	3	64
2017	Security	71	22	4	2	1	0	93	3	190
2017	Science and technology	56	32	9	3	1	0	88	3	934
2017	Library services	48	39	9	5	0	0	87	5	44
2017	Legal services	54	34	8	2	2	0	88	4	51
2017	Administration and operations	57	32	7	2	1	0	89	4	1689
2017	Human resources	54	36	7	3	1	0	90	4	680
2017	Financial management	54	35	7	3	2	0	89	4	804
2017	Procurement	54	37	7	2	1	0	91	3	771
2017	Real property	57	30	8	4	2	0	87	6	669
2017	Materiel management	57	32	7	3	1	0	89	4	803
2017	Information management	58	27	11	2	1	0	86	3	403
2017	Information technology	54	35	7	2	1	0	89	4	820
2017	Internal audit	54	28	12	4	1	0	82	6	63
2017	Evaluation	58	26	7	6	3	0	84	9	56
2017	Data sciences	63	23	8	4	2	0	86	5	58
2017	Policy	61	28	7	3	1	0	89	4	204
2017	Project management	55	34	8	2	1	0	89	3	596
2017	Other services to the public	61	30	7	2	1	0	90	3	345
2017	None of the above	59	30	8	2	1	0	89	4	1977
2014	Client contact centre	60	31	7	2	1	0	91	2	478
2014	Health care practitioners	78	20	1	0	0	0	98	1	502
2014	Federal regulators	64	27	6	2	0	0	91	2	43
2014	Compliance, inspection and enforcement	66	24	6	2	2	0	90	4	376
2014	Communications or public affairs	59	29	8	2	1	0	89	4	210
2014	Access to information and privacy	60	35	5	0	0	0	95	0	79
2014	Security	75	17	5	1	1	0	93	2	207
2014	Science and technology	58	30	7	3	1	0	89	4	1246
2014	Library services	57	33	7	1	2	0	90	3	60
2014	Legal services	72	20	7	2	0	0	92	2	59
2014	Administration and operations	67	24	6	2	1	0	91	3	2243
2014	Human resources	66	25	5	3	1	0	91	4	848
2014	Financial management	65	25	7	2	1	0	90	3	859
2014	Procurement	60	30	6	2	1	0	91	3	926
2014	Real property	67	24	5	1	2	0	92	3	448
2014	Materiel management	63	26	7	2	2	0	89	4	1015
2014	Information management	65	26	5	2	2	0	91	4	588
2014	Information technology	61	27	8	2	1	0	88	4	1017
2014	Internal audit	50	33	12	2	2	0	83	4	90
2014	Evaluation	64	27	5	3	0	0	92	3	64
2014	Other services to the public	65	26	6	1	2	0	91	3	646
2014	None of the above	66	24	6	2	2	0	90	4	2568

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	23	39	23	8	7	0	0	62	16	262
2018	Health care practitioners	17	43	15	14	10	0	1	60	25	350
2018	Federal regulators	42	40	0	8	10	0	0	82	18	29
2018	Compliance, inspection and enforcement	33	39	12	10	6	0	0	72	16	242
2018	Communications or public affairs	45	31	14	7	3	0	0	76	9	187
2018	Access to information and privacy	27	38	17	8	8	1	0	66	17	70
2018	Security	35	35	16	8	6	0	0	70	15	204
2018	Science and technology	22	46	13	12	7	0	0	67	19	763
2018	Library services	34	25	14	8	15	0	2	61	24	48
2018	Legal services	41	31	12	10	5	0	0	73	15	53
2018	Administration and operations	33	37	13	10	7	0	0	70	18	1341
2018	Human resources	26	39	13	13	8	0	1	65	21	697
2018	Financial management	30	43	12	9	6	0	0	74	14	688
2018	Procurement	27	40	14	11	7	0	0	67	18	641
2018	Real property	23	35	13	15	14	0	0	58	29	532
2018	Materiel management	26	38	15	12	8	0	0	65	20	735
2018	Information management	38	36	12	9	5	0	0	74	14	346
2018	Information technology	26	45	13	9	6	0	0	71	15	656
2018	Internal audit	30	39	12	14	4	0	0	69	18	62
2018	Evaluation	42	46	7	4	0	0	0	88	4	39
2018	Data sciences	29	38	9	9	16	0	0	67	25	54
2018	Policy	45	36	7	11	2	0	0	81	13	194
2018	Project management	32	42	13	8	4	0	0	75	13	541
2018	Other services to the public	27	33	19	12	9	0	0	61	21	303
2018	None of the above	22	35	16	12	14	0	0	57	27	1328
2017	Client contact centre	22	38	19	10	8	0	1	62	18	339
2017	Health care practitioners	27	38	11	15	9	0	0	65	24	400
2017	Federal regulators	51	27	13	0	9	0	0	78	9	26
2017	Compliance, inspection and enforcement	32	38	10	12	8	0	0	70	20	227
2017	Communications or public affairs	45	36	10	5	4	0	0	81	9	181
2017	Access to information and privacy	30	41	11	9	9	0	0	70	19	65
2017	Security	34	41	8	12	4	0	1	75	17	190
2017	Science and technology	31	41	12	9	7	0	0	71	16	933
2017	Library services	25	46	7	6	13	3	0	73	20	44
2017	Legal services	43	38	8	8	4	0	0	80	12	51
2017	Administration and operations	34	37	10	10	7	0	0	72	17	1683
2017	Human resources	32	40	10	11	6	0	0	73	17	680
2017	Financial management	34	40	9	10	6	0	0	75	16	804
2017	Procurement	29	42	14	9	6	0	0	71	15	770
2017	Real property	25	42	11	13	9	0	0	67	22	666
2017	Materiel management	30	42	11	9	7	0	1	73	16	801
2017	Information management	35	40	11	8	4	0	0	76	13	403
2017	Information technology	31	38	13	11	6	0	0	70	18	818
2017	Internal audit	38	39	9	12	1	0	0	77	14	62
2017	Evaluation	46	32	12	7	3	0	0	77	11	56
2017	Data sciences	37	39	6	9	9	0	0	76	18	58
2017	Policy	46	37	7	5	5	1	0	83	10	204
2017	Project management	36	40	11	10	3	0	0	76	13	596
2017	Other services to the public	25	40	13	11	10	0	1	66	21	345
2017	None of the above	26	40	13	12	9	0	0	66	21	1974
2014	Client contact centre	18	38	18	13	11	0	1	57	24	478
2014	Health care practitioners	20	41	12	16	11	0	0	61	27	502
2014	Federal regulators	39	33	10	13	6	0	0	72	18	44
2014	Compliance, inspection and enforcement	24	41	12	13	10	0	0	65	23	375
2014	Communications or public affairs	26	44	11	12	7	0	0	70	19	211
2014	Access to information and privacy	29	37	17	11	4	0	1	67	16	79
2014	Security	26	42	12	13	7	0	0	68	20	207
2014	Science and technology	16	47	14	13	10	0	0	63	23	1247
2014	Library services	26	46	8	10	10	0	0	71	20	60
2014	Legal services	26	48	8	10	8	0	0	73	18	59
2014	Administration and operations	25	42	12	11	9	0	0	68	21	2241
2014	Human resources	23	43	11	13	9	0	1	67	21	849
2014	Financial management	29	41	12	10	8	0	0	70	18	859
2014	Procurement	20	45	13	13	8	0	0	66	21	926
2014	Real property	24	41	14	10	10	0	0	66	20	448
2014	Materiel management	23	42	12	12	10	0	0	66	22	1017
2014	Information management	25	45	12	11	6	0	0	71	17	589
2014	Information technology	22	40	15	13	9	0	0	62	22	1017
2014	Internal audit	28	47	12	10	3	0	0	75	14	90
2014	Evaluation	25	47	10	9	9	0	0	72	18	64
2014	Other services to the public	18	38	13	16	15	0	0	56	31	646
2014	None of the above	19	40	14	15	12	0	0	59	27	2571

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	30	34	23	8	5	0	0	64	13	262
2018	Health care practitioners	25	34	15	15	11	0	1	59	26	351
2018	Federal regulators	39	33	3	10	15	0	0	73	25	29
2018	Compliance, inspection and enforcement	32	39	13	10	6	0	0	71	16	241
2018	Communications or public affairs	48	36	9	6	2	0	0	84	8	189
2018	Access to information and privacy	22	35	28	8	7	0	0	57	15	70
2018	Security	34	33	18	8	7	0	1	68	15	203
2018	Science and technology	30	35	16	10	9	0	0	65	19	755
2018	Library services	27	32	29	2	10	0	0	58	12	48
2018	Legal services	47	31	9	4	8	0	2	79	12	53
2018	Administration and operations	40	31	15	8	6	0	0	71	14	1339
2018	Human resources	36	36	12	10	6	0	0	72	16	696
2018	Financial management	36	36	16	8	4	0	0	72	12	686
2018	Procurement	29	35	19	9	8	0	0	64	17	642
2018	Real property	23	35	18	12	12	0	0	58	24	529
2018	Materiel management	30	33	15	13	9	0	0	63	22	735
2018	Information management	40	31	14	11	5	0	0	71	16	343
2018	Information technology	33	35	17	9	7	0	0	68	16	656
2018	Internal audit	32	33	21	9	6	0	0	65	15	64
2018	Evaluation	48	42	8	2	0	0	0	90	2	39
2018	Data sciences	34	25	20	11	9	2	0	59	20	54
2018	Policy	46	32	11	7	5	0	0	78	12	195
2018	Project management	32	36	17	9	5	0	0	69	15	541
2018	Other services to the public	28	29	23	13	7	0	0	57	20	303
2018	None of the above	25	32	20	10	13	0	0	57	23	1323
2017	Client contact centre	26	38	15	12	8	0	1	65	20	339
2017	Health care practitioners	28	31	19	13	9	0	0	59	21	399
2017	Federal regulators	45	39	13	0	3	0	0	84	3	26
2017	Compliance, inspection and enforcement	35	33	15	7	9	0	0	69	17	226
2017	Communications or public affairs	49	29	11	6	5	0	0	78	11	181
2017	Access to information and privacy	31	39	11	13	6	0	0	70	19	65
2017	Security	34	40	13	7	6	0	0	74	13	188
2017	Science and technology	34	36	13	9	7	0	0	71	16	934
2017	Library services	41	29	16	6	7	0	0	71	13	44
2017	Legal services	50	21	10	13	2	2	2	74	16	51
2017	Administration and operations	38	33	12	11	6	0	0	72	16	1689
2017	Human resources	40	35	12	7	6	0	0	75	13	679
2017	Financial management	39	36	10	8	6	0	0	75	15	804
2017	Procurement	30	40	15	9	6	0	0	70	15	770
2017	Real property	26	37	17	11	9	0	0	63	20	669
2017	Materiel management	33	36	14	10	6	0	0	70	16	801
2017	Information management	38	35	16	7	4	0	0	73	11	402
2017	Information technology	34	33	14	13	6	0	1	67	19	821
2017	Internal audit	43	30	17	8	3	0	0	73	11	63
2017	Evaluation	54	28	5	9	3	0	0	82	13	56
2017	Data sciences	43	32	5	11	9	0	0	75	20	58
2017	Policy	48	33	10	5	2	0	0	82	8	204
2017	Project management	37	37	13	10	4	0	0	74	14	594
2017	Other services to the public	27	35	18	9	10	0	1	63	19	345
2017	None of the above	28	35	17	11	8	0	1	64	19	1977
2014	Client contact centre	21	40	21	10	7	0	0	62	17	479
2014	Health care practitioners	25	38	14	14	8	0	0	63	23	502
2014	Federal regulators	41	31	13	8	8	0	0	71	16	44
2014	Compliance, inspection and enforcement	33	32	17	9	9	0	0	65	18	376
2014	Communications or public affairs	37	36	10	10	7	0	0	74	16	211
2014	Access to information and privacy	33	35	21	9	3	0	0	68	12	79
2014	Security	33	37	12	11	8	0	0	69	19	207
2014	Science and technology	29	37	15	11	7	0	0	66	19	1247
2014	Library services	30	41	16	5	8	0	0	71	13	60
2014	Legal services	40	40	10	2	6	0	2	81	8	59
2014	Administration and operations	35	35	14	9	7	0	0	70	17	2243
2014	Human resources	31	39	13	9	7	0	0	71	16	848
2014	Financial management	35	38	12	8	6	0	0	73	15	859
2014	Procurement	26	40	17	10	7	0	0	66	17	927
2014	Real property	27	35	15	14	9	1	0	62	23	448
2014	Materiel management	30	36	16	10	8	0	0	66	18	1017
2014	Information management	32	41	13	8	6	0	0	72	14	589
2014	Information technology	28	39	15	10	8	0	0	67	17	1017
2014	Internal audit	35	38	14	11	2	0	0	72	13	90
2014	Evaluation	31	33	15	17	4	0	0	63	22	64
2014	Other services to the public	24	34	15	14	12	0	0	58	27	647
2014	None of the above	24	35	17	12	10	0	0	60	22	2572

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	25	42	20	9	4	0	0	67	13	261
2018	Health care practitioners	28	37	10	13	11	0	0	65	25	352
2018	Federal regulators	38	44	3	0	15	0	0	82	15	29
2018	Compliance, inspection and enforcement	32	31	16	14	7	0	0	63	21	242
2018	Communications or public affairs	42	33	13	9	2	0	0	76	11	190
2018	Access to information and privacy	24	44	18	9	4	0	0	69	13	68
2018	Security	32	35	17	8	7	1	0	68	15	204
2018	Science and technology	22	36	17	15	9	0	0	58	24	760
2018	Library services	18	44	19	9	10	0	0	62	19	47
2018	Legal services	44	34	9	9	2	2	0	80	11	51
2018	Administration and operations	38	33	16	7	6	0	0	71	14	1340
2018	Human resources	33	37	13	12	5	0	0	70	17	696
2018	Financial management	33	41	13	9	4	0	0	73	13	685
2018	Procurement	27	39	17	10	6	0	0	67	16	643
2018	Real property	20	30	19	17	13	0	0	51	30	529
2018	Materiel management	28	36	17	11	8	0	0	64	19	735
2018	Information management	35	32	14	12	7	0	0	67	18	346
2018	Information technology	30	37	16	9	7	0	0	67	16	658
2018	Internal audit	35	33	17	10	3	0	2	69	13	65
2018	Evaluation	39	33	12	15	0	0	0	73	15	39
2018	Data sciences	23	31	15	13	18	0	0	54	31	54
2018	Policy	39	37	9	8	5	1	1	78	13	194
2018	Project management	31	36	16	11	6	0	0	67	17	539
2018	Other services to the public	31	30	21	10	8	0	0	61	18	302
2018	None of the above	24	32	17	14	12	0	0	56	27	1325
2017	Client contact centre	26	43	17	9	5	0	0	69	13	339
2017	Health care practitioners	33	40	12	8	7	0	0	73	15	399
2017	Federal regulators	66	15	16	0	3	0	0	80	3	26
2017	Compliance, inspection and enforcement	27	41	11	12	9	0	0	68	21	227
2017	Communications or public affairs	44	37	9	5	5	1	0	81	10	181
2017	Access to information and privacy	31	31	16	10	12	0	0	62	22	65
2017	Security	37	38	10	9	7	0	0	75	15	190
2017	Science and technology	27	34	17	13	8	1	0	62	21	934
2017	Library services	41	29	7	16	7	0	0	70	23	44
2017	Legal services	39	35	14	8	2	2	0	76	10	49
2017	Administration and operations	37	36	12	9	6	0	0	73	15	1688
2017	Human resources	33	36	10	15	6	0	0	70	21	680
2017	Financial management	37	35	13	8	6	0	0	72	15	805
2017	Procurement	28	45	13	8	5	0	0	73	13	770
2017	Real property	23	33	18	15	11	0	0	56	26	669
2017	Materiel management	30	40	16	8	6	0	0	70	14	801
2017	Information management	35	37	16	7	4	0	0	72	12	402
2017	Information technology	32	37	14	11	6	0	0	69	17	821
2017	Internal audit	33	35	20	8	6	0	0	67	13	63
2017	Evaluation	45	33	14	4	5	0	0	77	9	56
2017	Data sciences	31	36	10	10	11	0	2	68	22	58
2017	Policy	43	35	10	7	3	1	1	79	10	204
2017	Project management	34	36	13	10	6	0	0	71	16	596
2017	Other services to the public	29	32	15	13	11	0	0	61	24	344
2017	None of the above	26	35	18	11	8	0	0	62	20	1975
2014	Client contact centre	24	39	23	10	4	0	0	63	14	477
2014	Health care practitioners	33	40	14	9	5	0	0	73	14	502
2014	Federal regulators	33	37	16	10	3	0	0	70	14	44
2014	Compliance, inspection and enforcement	28	34	14	13	10	0	0	63	24	376
2014	Communications or public affairs	33	40	13	11	4	0	0	73	14	211
2014	Access to information and privacy	33	38	13	13	4	0	0	71	16	79
2014	Security	34	35	17	7	7	0	0	69	14	207
2014	Science and technology	21	36	18	15	10	0	0	57	25	1247
2014	Library services	30	29	20	12	8	0	1	60	20	60
2014	Legal services	43	29	15	6	7	0	0	72	13	59
2014	Administration and operations	36	35	12	10	6	0	0	71	16	2244
2014	Human resources	32	36	11	13	8	0	0	68	21	849
2014	Financial management	36	35	12	10	6	0	0	72	16	858
2014	Procurement	25	43	16	9	6	0	0	68	16	924
2014	Real property	21	37	18	14	10	0	0	58	24	448
2014	Materiel management	26	38	17	12	7	0	0	64	18	1017
2014	Information management	31	40	12	10	7	0	0	71	17	589
2014	Information technology	27	34	19	12	8	0	0	61	20	1015
2014	Internal audit	29	42	10	12	7	0	0	71	19	90
2014	Evaluation	33	36	17	8	6	0	0	69	14	64
2014	Other services to the public	22	34	18	12	13	0	0	57	25	645
2014	None of the above	22	35	17	14	11	0	0	57	25	2571

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	41	39	11	4	5	0	80	9	260
2018	Health care practitioners	47	39	8	5	2	0	86	7	351
2018	Federal regulators	50	35	7	5	3	0	85	8	29
2018	Compliance, inspection and enforcement	42	37	8	9	4	0	80	13	242
2018	Communications or public affairs	48	34	14	3	0	0	82	4	190
2018	Access to information and privacy	36	44	11	4	5	0	79	9	70
2018	Security	49	35	9	4	3	0	84	6	205
2018	Science and technology	38	42	12	6	2	0	80	8	764
2018	Library services	37	34	15	6	8	0	71	14	48
2018	Legal services	56	32	7	2	3	0	88	5	52
2018	Administration and operations	45	33	12	5	4	0	79	9	1342
2018	Human resources	41	39	10	6	3	0	81	9	696
2018	Financial management	45	36	11	5	2	0	81	8	690
2018	Procurement	43	38	13	4	2	0	81	6	645
2018	Real property	41	36	12	5	5	0	77	10	531
2018	Materiel management	40	43	9	6	3	0	83	9	737
2018	Information management	43	37	12	5	2	0	81	7	345
2018	Information technology	41	38	10	7	4	0	79	11	659
2018	Internal audit	30	48	13	7	3	0	77	10	65
2018	Evaluation	44	48	4	1	2	0	92	3	39
2018	Data sciences	34	29	24	10	2	0	63	12	54
2018	Policy	49	35	8	6	2	0	84	8	196
2018	Project management	40	40	12	5	2	0	81	7	541
2018	Other services to the public	50	30	11	6	2	0	81	8	303
2018	None of the above	43	36	11	6	4	0	79	10	1325
2017	Client contact centre	38	41	13	5	2	0	80	7	338
2017	Health care practitioners	51	37	8	3	1	0	88	5	399
2017	Federal regulators	77	10	13	0	0	0	87	0	26
2017	Compliance, inspection and enforcement	41	38	11	6	5	0	78	11	227
2017	Communications or public affairs	46	42	8	3	1	0	88	4	180
2017	Access to information and privacy	42	34	13	9	2	0	76	11	65
2017	Security	57	29	10	3	2	0	85	5	189
2017	Science and technology	41	39	11	6	3	0	81	9	933
2017	Library services	50	27	13	3	7	0	77	9	44
2017	Legal services	52	30	2	10	6	0	82	16	51
2017	Administration and operations	44	36	11	5	4	0	80	9	1686
2017	Human resources	43	39	8	6	3	0	83	9	678
2017	Financial management	44	37	10	5	4	0	81	9	802
2017	Procurement	40	45	10	3	2	0	85	5	767
2017	Real property	40	35	14	6	5	0	75	10	669
2017	Materiel management	43	41	9	4	3	0	84	7	801
2017	Information management	44	36	11	5	3	0	80	9	400
2017	Information technology	39	40	11	6	3	0	79	9	820
2017	Internal audit	35	42	12	9	2	0	78	10	63
2017	Evaluation	57	24	10	6	3	0	81	9	56
2017	Data sciences	40	40	9	5	5	0	80	11	58
2017	Policy	50	34	8	5	3	0	84	8	204
2017	Project management	42	39	11	6	2	0	81	8	595
2017	Other services to the public	46	34	12	5	3	0	81	8	344
2017	None of the above	46	34	12	5	3	0	81	7	1974
2014	Client contact centre	40	45	8	3	3	0	85	6	476
2014	Health care practitioners	56	34	6	2	1	1	91	4	501
2014	Federal regulators	54	33	4	4	4	0	87	9	43
2014	Compliance, inspection and enforcement	43	37	10	7	3	0	80	10	376
2014	Communications or public affairs	41	42	11	4	1	0	83	6	211
2014	Access to information and privacy	41	40	13	6	0	0	81	6	79
2014	Security	50	35	8	5	2	0	85	7	207
2014	Science and technology	38	41	10	7	4	0	79	11	1246
2014	Library services	35	41	7	12	4	2	77	16	59
2014	Legal services	59	24	5	6	5	0	84	11	59
2014	Administration and operations	46	36	10	6	3	0	82	9	2243
2014	Human resources	44	38	9	7	3	0	82	10	849
2014	Financial management	44	40	8	5	4	0	83	9	859
2014	Procurement	38	43	11	4	3	0	82	7	925
2014	Real property	40	42	9	5	3	0	82	9	448
2014	Materiel management	43	38	9	6	4	0	81	10	1016
2014	Information management	42	38	9	7	4	0	80	11	589
2014	Information technology	39	39	12	6	4	0	78	10	1017
2014	Internal audit	30	42	10	13	4	0	72	18	90
2014	Evaluation	51	31	7	3	8	0	82	11	64
2014	Other services to the public	45	37	11	4	3	0	82	7	645
2014	None of the above	45	35	11	4	4	0	80	8	2568

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	48	35	12	2	3	0	0	83	5	265
2018	Health care practitioners	43	27	18	6	6	0	0	70	12	359
2018	Federal regulators	39	25	21	12	3	0	0	64	15	30
2018	Compliance, inspection and enforcement	34	33	16	11	4	0	1	69	15	244
2018	Communications or public affairs	41	29	16	7	6	0	1	70	14	193
2018	Access to information and privacy	34	28	16	13	8	0	0	62	21	69
2018	Security	35	32	23	5	3	0	1	68	9	204
2018	Science and technology	35	31	16	10	6	0	1	67	17	773
2018	Library services	40	29	20	5	5	0	1	71	10	48
2018	Legal services	49	28	11	5	5	0	2	78	11	53
2018	Administration and operations	43	28	17	7	5	0	1	71	12	1347
2018	Human resources	32	32	15	12	8	0	0	64	21	700
2018	Financial management	34	36	18	7	4	0	0	71	11	685
2018	Procurement	38	31	17	8	6	0	0	69	13	650
2018	Real property	33	32	20	9	5	0	0	66	14	531
2018	Materiel management	39	32	14	8	5	0	1	72	14	740
2018	Information management	45	28	13	7	5	0	1	74	12	349
2018	Information technology	35	32	19	8	5	0	1	68	13	659
2018	Internal audit	55	26	11	6	3	0	0	81	9	65
2018	Evaluation	56	33	6	4	0	0	0	90	4	40
2018	Data sciences	34	29	18	9	7	2	2	65	16	54
2018	Policy	27	36	17	10	8	0	2	64	19	197
2018	Project management	32	32	17	12	7	0	0	64	19	545
2018	Other services to the public	48	33	15	3	1	0	0	81	4	306
2018	None of the above	43	33	15	5	3	0	1	77	8	1343
2017	Client contact centre	51	32	8	6	1	1	1	84	8	341
2017	Health care practitioners	38	35	16	7	4	0	0	73	10	404
2017	Federal regulators	32	42	16	7	3	0	0	74	10	26
2017	Compliance, inspection and enforcement	35	32	18	8	4	1	1	68	13	229
2017	Communications or public affairs	42	30	18	7	3	0	0	72	10	182
2017	Access to information and privacy	21	28	15	14	22	0	0	49	36	66
2017	Security	34	38	15	7	4	0	1	73	11	191
2017	Science and technology	30	35	17	9	6	0	2	67	16	933
2017	Library services	49	18	11	7	7	0	9	73	15	45
2017	Legal services	41	34	12	5	4	0	4	78	10	50
2017	Administration and operations	40	33	14	7	4	0	1	75	11	1694
2017	Human resources	29	36	18	10	6	0	1	66	16	685
2017	Financial management	38	32	18	7	5	0	0	70	11	807
2017	Procurement	35	36	15	9	4	0	0	71	13	770
2017	Real property	37	35	14	7	4	1	1	74	11	674
2017	Materiel management	38	33	15	7	5	0	1	72	13	807
2017	Information management	41	34	14	5	3	0	2	77	9	404
2017	Information technology	40	36	13	6	3	0	1	77	9	825
2017	Internal audit	46	38	8	1	5	0	1	85	6	63
2017	Evaluation	46	36	12	3	4	0	0	81	7	56
2017	Data sciences	41	27	19	12	2	0	0	67	14	58
2017	Policy	27	36	19	13	4	0	1	64	17	204
2017	Project management	28	41	16	9	5	0	1	69	14	596
2017	Other services to the public	50	30	15	3	1	0	1	81	4	349
2017	None of the above	42	33	14	6	3	0	2	77	9	1986
2014	Client contact centre	52	35	8	3	2	0	1	88	5	479
2014	Health care practitioners	38	34	17	7	4	0	0	72	11	502
2014	Federal regulators	26	44	19	9	2	0	0	70	11	44
2014	Compliance, inspection and enforcement	30	36	20	9	5	0	0	66	14	375
2014	Communications or public affairs	33	38	19	6	2	0	1	72	8	210
2014	Access to information and privacy	27	28	15	13	11	0	5	58	26	79
2014	Security	32	40	15	6	6	0	1	73	12	207
2014	Science and technology	27	36	19	10	8	0	1	63	18	1248
2014	Library services	40	34	17	2	5	0	3	76	7	60
2014	Legal services	27	39	18	12	3	0	0	67	15	59
2014	Administration and operations	40	32	17	6	4	0	0	72	10	2243
2014	Human resources	33	32	18	10	7	0	0	65	17	849
2014	Financial management	37	35	16	7	4	0	0	72	11	859
2014	Procurement	31	37	19	8	4	0	0	69	13	927
2014	Real property	30	36	21	8	6	0	0	66	14	447
2014	Materiel management	33	35	17	10	5	0	1	69	14	1017
2014	Information management	37	31	17	8	5	0	1	69	13	589
2014	Information technology	31	35	19	8	6	0	0	67	14	1018
2014	Internal audit	47	32	17	3	1	0	0	79	4	90
2014	Evaluation	47	34	12	3	3	0	0	81	6	64
2014	Other services to the public	42	35	14	5	3	0	0	78	8	646
2014	None of the above	38	34	17	5	4	0	1	73	9	2568

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	12	29	30	20	9	0	1	29	41	264
2018	Health care practitioners	7	22	36	19	14	0	1	33	30	359
2018	Federal regulators	13	12	41	25	9	0	0	34	24	30
2018	Compliance, inspection and enforcement	6	27	35	20	11	0	1	31	34	242
2018	Communications or public affairs	9	21	36	23	8	2	1	32	31	193
2018	Access to information and privacy	8	24	33	22	11	0	1	34	33	71
2018	Security	13	24	35	16	10	0	1	27	38	205
2018	Science and technology	10	29	35	18	7	1	1	25	40	770
2018	Library services	3	21	33	24	15	0	5	41	25	48
2018	Legal services	5	25	16	24	21	0	9	50	33	53
2018	Administration and operations	9	25	32	20	12	1	1	32	35	1341
2018	Human resources	15	30	31	15	7	0	1	23	46	707
2018	Financial management	11	23	36	20	9	1	1	29	35	686
2018	Procurement	10	27	41	15	5	1	1	20	38	646
2018	Real property	14	35	32	11	5	1	1	17	50	531
2018	Materiel management	8	25	36	20	9	0	1	29	34	744
2018	Information management	8	23	34	23	10	0	2	35	31	348
2018	Information technology	10	28	39	16	6	0	1	22	39	658
2018	Internal audit	10	28	30	26	6	0	0	31	38	65
2018	Evaluation	7	25	25	38	5	0	0	43	32	40
2018	Data sciences	12	11	41	20	14	2	0	34	24	54
2018	Policy	10	23	42	21	5	0	0	26	32	198
2018	Project management	14	27	32	22	5	0	1	27	41	545
2018	Other services to the public	10	27	35	16	10	0	2	26	38	308
2018	None of the above	14	25	33	19	8	1	2	27	39	1327
2017	Client contact centre	9	27	31	21	7	1	4	30	37	339
2017	Health care practitioners	6	21	33	22	14	0	3	38	28	400
2017	Federal regulators	10	19	37	14	12	0	9	28	31	25
2017	Compliance, inspection and enforcement	12	22	32	21	11	1	2	33	35	225
2017	Communications or public affairs	10	22	33	19	14	1	1	34	32	180
2017	Access to information and privacy	16	18	27	29	6	0	5	36	35	66
2017	Security	12	22	35	18	12	0	1	30	35	191
2017	Science and technology	11	28	37	15	7	1	1	22	40	929
2017	Library services	5	26	30	26	8	0	4	36	33	45
2017	Legal services	13	18	26	24	17	0	2	42	31	51
2017	Administration and operations	11	24	33	19	11	0	3	31	36	1688
2017	Human resources	15	32	31	14	5	1	1	20	48	681
2017	Financial management	12	24	35	17	9	0	4	26	37	803
2017	Procurement	12	27	38	14	6	1	2	21	40	766
2017	Real property	14	30	33	14	6	1	2	21	46	662
2017	Materiel management	10	25	35	19	8	1	3	28	36	805
2017	Information management	7	24	35	21	9	0	5	31	32	403
2017	Information technology	11	27	36	15	7	0	3	23	39	822
2017	Internal audit	4	23	43	23	4	0	3	28	28	63
2017	Evaluation	3	27	45	10	13	2	0	23	31	56
2017	Data sciences	8	17	42	24	7	2	0	31	26	58
2017	Policy	8	21	38	23	8	0	2	31	29	204
2017	Project management	13	28	35	16	7	0	2	24	41	597
2017	Other services to the public	12	25	33	16	9	0	4	26	39	341
2017	None of the above	12	26	34	17	8	0	3	26	39	1971
2014	Client contact centre	10	33	32	16	6	0	2	22	45	477
2014	Health care practitioners	9	20	33	24	12	1	2	37	30	499
2014	Federal regulators	8	9	50	29	2	0	2	31	18	44
2014	Compliance, inspection and enforcement	12	31	34	16	6	1	1	22	44	376
2014	Communications or public affairs	10	26	40	14	7	0	3	22	37	211
2014	Access to information and privacy	13	22	39	12	9	0	5	22	37	79
2014	Security	10	25	36	22	8	0	0	30	35	207
2014	Science and technology	13	31	37	13	4	0	2	18	45	1246
2014	Library services	8	21	29	32	8	0	2	41	29	60
2014	Legal services	11	24	30	24	9	2	2	34	35	59
2014	Administration and operations	9	26	34	20	8	0	3	29	36	2239
2014	Human resources	11	31	38	13	5	0	2	18	43	848
2014	Financial management	11	25	37	16	8	0	2	25	37	858
2014	Procurement	12	32	36	15	4	1	1	19	44	926
2014	Real property	16	36	33	12	3	0	0	14	53	448
2014	Materiel management	10	29	38	16	5	0	1	22	40	1013
2014	Information management	13	26	36	16	8	0	1	24	40	588
2014	Information technology	14	31	36	12	4	1	2	17	46	1017
2014	Internal audit	8	13	40	31	3	1	3	36	22	90
2014	Evaluation	9	22	32	29	7	1	0	36	32	64
2014	Other services to the public	12	31	33	16	6	0	1	22	44	646
2014	None of the above	13	28	34	15	7	1	2	23	42	2562

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	12	24	26	18	13	4	3	34	39	264
2018	Health care practitioners	12	25	29	23	9	1	1	33	37	360
2018	Federal regulators	9	18	35	26	13	0	0	38	27	30
2018	Compliance, inspection and enforcement	11	19	25	29	12	2	1	43	31	242
2018	Communications or public affairs	7	15	21	33	20	4	0	56	23	193
2018	Access to information and privacy	8	14	37	24	16	1	0	41	22	71
2018	Security	14	17	26	24	16	3	1	41	32	204
2018	Science and technology	11	24	27	23	12	2	1	36	36	767
2018	Library services	18	19	21	24	12	6	0	38	39	48
2018	Legal services	7	5	15	28	32	3	9	69	14	53
2018	Administration and operations	10	19	26	23	19	2	2	43	31	1334
2018	Human resources	16	25	26	18	11	3	1	30	43	705
2018	Financial management	12	20	25	24	16	2	1	42	32	685
2018	Procurement	13	19	27	25	13	2	2	39	33	644
2018	Real property	22	28	31	11	7	1	0	19	50	531
2018	Materiel management	10	22	28	24	14	1	1	39	33	736
2018	Information management	8	16	28	22	20	3	3	45	25	346
2018	Information technology	11	19	30	23	14	2	1	38	31	656
2018	Internal audit	10	21	26	32	9	1	0	41	32	64
2018	Evaluation	9	12	25	38	16	0	0	54	21	40
2018	Data sciences	18	13	31	20	17	2	0	38	31	54
2018	Policy	10	14	27	30	17	0	2	48	24	196
2018	Project management	10	20	30	26	13	1	1	39	30	546
2018	Other services to the public	16	21	30	17	14	1	1	32	37	305
2018	None of the above	18	22	27	18	12	2	2	31	41	1319
2017	Client contact centre	9	24	33	18	10	3	3	29	35	337
2017	Health care practitioners	12	18	35	18	13	1	2	33	31	400
2017	Federal regulators	0	19	34	21	18	0	9	42	20	25
2017	Compliance, inspection and enforcement	14	21	27	17	16	1	3	35	36	226
2017	Communications or public affairs	9	14	25	25	24	2	2	50	24	182
2017	Access to information and privacy	21	15	36	12	12	1	3	25	38	66
2017	Security	11	12	34	25	16	0	2	42	24	190
2017	Science and technology	11	23	31	19	12	1	2	33	35	928
2017	Library services	11	13	22	26	17	5	6	48	28	45
2017	Legal services	6	7	22	28	32	3	2	63	14	51
2017	Administration and operations	11	19	28	21	17	2	4	39	32	1679
2017	Human resources	16	26	29	15	10	1	2	26	43	684
2017	Financial management	11	20	29	22	12	2	5	37	32	802
2017	Procurement	11	18	29	24	13	2	3	39	31	762
2017	Real property	19	28	25	16	9	1	2	25	49	661
2017	Materiel management	9	22	27	22	14	1	3	38	33	800
2017	Information management	8	20	25	23	17	2	5	43	30	399
2017	Information technology	9	20	29	23	14	2	3	39	30	819
2017	Internal audit	6	15	31	29	17	2	1	47	21	63
2017	Evaluation	7	16	25	31	19	0	2	51	24	56
2017	Data sciences	11	15	23	24	19	7	2	46	28	58
2017	Policy	7	12	25	35	17	2	3	55	19	202
2017	Project management	12	18	30	25	12	0	2	38	30	593
2017	Other services to the public	16	21	27	17	12	1	5	32	39	340
2017	None of the above	14	24	29	17	12	2	3	31	39	1953
2014	Client contact centre	12	29	29	17	9	3	2	27	43	477
2014	Health care practitioners	11	24	28	22	11	2	2	35	36	501
2014	Federal regulators	11	21	29	28	9	0	2	37	33	44
2014	Compliance, inspection and enforcement	20	22	27	20	9	1	2	29	43	375
2014	Communications or public affairs	9	20	31	25	11	2	2	37	31	211
2014	Access to information and privacy	8	20	37	16	14	1	4	32	29	79
2014	Security	14	20	33	22	10	0	1	32	35	207
2014	Science and technology	16	27	32	17	6	1	1	24	43	1244
2014	Library services	12	18	24	28	13	2	4	43	32	60
2014	Legal services	9	19	20	30	17	2	3	50	29	59
2014	Administration and operations	12	21	28	21	13	2	3	35	35	2239
2014	Human resources	14	23	30	18	9	2	3	29	39	848
2014	Financial management	10	19	33	22	12	2	3	35	30	859
2014	Procurement	13	22	35	19	8	2	1	28	36	922
2014	Real property	20	29	29	14	6	0	1	20	50	449
2014	Materiel management	12	24	32	19	10	1	2	29	37	1014
2014	Information management	12	24	30	20	11	2	2	32	37	588
2014	Information technology	16	23	32	17	8	2	2	26	40	1014
2014	Internal audit	8	18	23	29	15	3	4	47	28	90
2014	Evaluation	5	18	31	31	13	3	0	45	24	64
2014	Other services to the public	18	27	27	16	9	1	1	25	47	643
2014	None of the above	15	25	29	18	9	2	2	28	42	2566

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	18	28	21	17	10	4	1	29	49	262
2018	Health care practitioners	19	26	22	20	11	0	2	32	45	360
2018	Federal regulators	6	29	32	24	10	0	0	33	34	29
2018	Compliance, inspection and enforcement	20	29	25	18	7	1	1	25	50	240
2018	Communications or public affairs	13	19	33	21	10	3	1	33	33	192
2018	Access to information and privacy	14	15	27	27	14	0	3	43	29	71
2018	Security	26	18	28	15	10	1	2	26	45	205
2018	Science and technology	32	30	23	8	5	1	1	14	63	770
2018	Library services	16	40	18	12	11	0	3	24	58	48
2018	Legal services	11	14	31	15	23	0	6	41	26	53
2018	Administration and operations	17	24	30	17	11	1	1	28	42	1331
2018	Human resources	18	26	32	14	7	1	2	21	46	704
2018	Financial management	17	26	30	16	9	1	1	25	44	687
2018	Procurement	22	29	32	11	4	1	2	15	52	649
2018	Real property	34	30	23	9	4	1	0	12	64	529
2018	Materiel management	21	27	27	14	9	1	2	23	49	738
2018	Information management	13	22	27	19	12	2	3	33	38	344
2018	Information technology	23	29	28	12	6	1	1	18	53	659
2018	Internal audit	17	23	43	6	8	2	2	14	42	65
2018	Evaluation	12	23	37	26	2	0	0	29	35	40
2018	Data sciences	32	26	19	5	14	4	0	19	61	54
2018	Policy	16	24	33	18	5	1	2	24	42	198
2018	Project management	26	31	26	9	5	1	1	14	59	545
2018	Other services to the public	22	25	29	13	9	2	1	22	48	308
2018	None of the above	26	25	24	12	9	2	3	22	53	1322
2017	Client contact centre	16	32	25	11	8	3	5	21	52	339
2017	Health care practitioners	13	25	25	20	12	1	4	34	40	401
2017	Federal regulators	14	10	45	11	11	0	9	24	26	25
2017	Compliance, inspection and enforcement	16	27	30	16	8	2	1	25	44	224
2017	Communications or public affairs	15	22	30	14	15	2	2	30	39	181
2017	Access to information and privacy	8	22	24	26	11	2	8	40	33	66
2017	Security	24	23	29	16	6	1	1	23	48	190
2017	Science and technology	33	30	21	8	7	0	2	15	64	930
2017	Library services	16	14	20	25	15	0	10	45	34	45
2017	Legal services	14	20	35	13	18	0	0	31	34	51
2017	Administration and operations	18	25	26	15	11	1	4	27	45	1683
2017	Human resources	21	29	31	9	5	2	3	15	53	680
2017	Financial management	18	24	31	15	8	1	4	24	44	805
2017	Procurement	24	29	30	9	5	1	2	14	55	766
2017	Real property	31	28	25	9	5	1	2	14	61	665
2017	Materiel management	19	25	29	14	7	1	4	23	47	806
2017	Information management	14	22	26	17	12	2	7	31	40	401
2017	Information technology	22	31	27	11	6	1	3	17	55	822
2017	Internal audit	24	15	28	19	7	5	2	28	42	63
2017	Evaluation	11	39	30	7	11	0	2	19	51	56
2017	Data sciences	25	31	23	8	7	3	2	16	60	58
2017	Policy	19	22	36	15	6	0	2	22	42	203
2017	Project management	30	31	22	10	5	0	2	15	62	594
2017	Other services to the public	25	25	21	12	9	2	6	23	54	340
2017	None of the above	24	26	25	12	7	2	4	20	53	1963
2014	Client contact centre	19	33	26	13	6	1	3	20	53	477
2014	Health care practitioners	16	22	29	19	8	3	3	28	41	500
2014	Federal regulators	19	30	26	17	8	0	0	25	49	44
2014	Compliance, inspection and enforcement	24	33	25	11	5	1	2	16	58	376
2014	Communications or public affairs	28	30	23	11	7	1	1	18	58	211
2014	Access to information and privacy	10	22	30	19	13	0	6	34	34	78
2014	Security	24	20	26	21	8	0	1	29	44	206
2014	Science and technology	38	29	21	7	4	1	1	11	68	1247
2014	Library services	21	22	23	19	6	0	9	28	47	60
2014	Legal services	10	26	29	19	13	0	3	33	37	59
2014	Administration and operations	19	25	29	15	9	1	2	24	46	2243
2014	Human resources	26	29	24	11	7	1	3	18	57	849
2014	Financial management	18	25	33	13	8	1	4	22	44	857
2014	Procurement	23	33	27	12	3	1	1	15	57	925
2014	Real property	39	28	22	9	2	1	1	11	67	449
2014	Materiel management	22	29	28	13	5	1	2	18	53	1014
2014	Information management	24	28	23	14	8	1	3	22	53	588
2014	Information technology	26	31	25	10	4	2	2	15	59	1016
2014	Internal audit	15	17	36	14	10	2	6	27	34	90
2014	Evaluation	15	20	29	22	12	3	0	34	37	64
2014	Other services to the public	23	28	26	12	7	1	3	20	53	645
2014	None of the above	26	27	25	11	7	2	2	19	55	2565

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	4	14	30	33	14	1	4	50	19	263
2018	Health care practitioners	3	15	23	37	18	0	3	57	18	359
2018	Federal regulators	3	6	15	63	6	7	0	75	9	30
2018	Compliance, inspection and enforcement	5	12	27	40	14	0	2	55	17	240
2018	Communications or public affairs	8	13	37	24	16	2	1	41	21	191
2018	Access to information and privacy	5	21	36	20	14	4	0	36	27	70
2018	Security	3	15	22	36	17	2	5	57	19	204
2018	Science and technology	4	16	34	33	11	1	1	45	21	763
2018	Library services	3	7	20	38	26	5	1	68	11	48
2018	Legal services	4	4	17	40	29	0	7	75	8	52
2018	Administration and operations	5	12	29	31	21	1	1	53	18	1331
2018	Human resources	10	17	36	25	11	1	1	37	27	700
2018	Financial management	6	18	35	26	14	1	1	40	24	683
2018	Procurement	8	18	37	26	9	1	2	35	27	643
2018	Real property	7	14	35	30	12	0	1	42	22	528
2018	Materiel management	3	14	32	33	16	0	2	50	17	743
2018	Information management	7	8	27	33	22	1	2	57	16	344
2018	Information technology	6	16	31	31	14	0	1	46	22	656
2018	Internal audit	4	8	41	26	20	0	2	47	12	65
2018	Evaluation	2	7	37	48	6	0	0	54	9	39
2018	Data sciences	12	14	28	20	23	2	0	44	27	54
2018	Policy	11	22	29	29	8	0	0	38	33	198
2018	Project management	10	18	36	26	10	0	1	36	28	544
2018	Other services to the public	5	12	29	33	20	0	2	54	17	306
2018	None of the above	6	14	31	30	16	1	2	47	21	1316
2017	Client contact centre	6	14	29	30	13	2	6	47	22	337
2017	Health care practitioners	5	8	28	26	26	1	6	56	14	398
2017	Federal regulators	17	3	33	18	20	0	9	42	22	25
2017	Compliance, inspection and enforcement	5	14	22	36	21	0	2	58	20	223
2017	Communications or public affairs	6	16	34	23	18	1	2	43	22	182
2017	Access to information and privacy	12	13	30	30	12	0	3	43	26	64
2017	Security	7	11	32	30	19	0	1	50	18	188
2017	Science and technology	6	18	34	26	14	0	1	41	24	925
2017	Library services	0	12	27	23	30	0	8	58	13	45
2017	Legal services	8	5	31	34	19	0	2	55	13	50
2017	Administration and operations	5	12	30	28	21	1	4	51	17	1674
2017	Human resources	9	19	38	21	11	0	2	33	28	681
2017	Financial management	7	16	38	25	12	1	3	38	23	798
2017	Procurement	9	18	37	23	9	1	3	33	28	759
2017	Real property	6	13	30	30	16	1	3	48	20	650
2017	Materiel management	6	12	30	33	16	1	3	51	18	793
2017	Information management	3	11	27	31	21	1	6	56	15	398
2017	Information technology	6	13	32	32	13	1	3	47	20	820
2017	Internal audit	3	6	36	36	20	0	0	55	9	63
2017	Evaluation	3	15	22	37	19	2	2	58	20	56
2017	Data sciences	2	17	31	25	22	4	0	49	19	58
2017	Policy	7	17	36	27	10	1	2	38	25	202
2017	Project management	8	18	37	26	9	1	2	35	27	593
2017	Other services to the public	5	12	28	27	20	1	7	52	18	340
2017	None of the above	6	13	29	30	15	1	5	49	21	1950
2014	Client contact centre	5	16	36	25	13	1	4	40	23	474
2014	Health care practitioners	3	7	28	38	18	1	4	59	11	495
2014	Federal regulators	0	11	41	38	8	0	2	47	11	44
2014	Compliance, inspection and enforcement	4	17	34	30	13	0	2	44	22	374
2014	Communications or public affairs	9	22	36	22	9	0	2	32	32	211
2014	Access to information and privacy	13	22	30	15	15	0	5	33	36	79
2014	Security	5	14	31	33	17	0	0	51	19	205
2014	Science and technology	7	17	38	28	8	0	1	37	24	1243
2014	Library services	0	8	23	46	15	0	8	66	8	60
2014	Legal services	3	9	31	36	16	2	3	55	13	59
2014	Administration and operations	5	12	30	32	17	1	3	51	18	2234
2014	Human resources	9	18	35	26	9	1	2	35	28	847
2014	Financial management	8	16	34	26	12	0	2	40	25	850
2014	Procurement	9	18	40	24	7	1	1	31	28	920
2014	Real property	7	18	38	27	9	0	0	36	25	445
2014	Materiel management	6	15	35	31	11	0	2	43	21	1012
2014	Information management	7	11	36	31	13	1	2	44	19	585
2014	Information technology	7	14	37	30	9	1	3	40	22	1013
2014	Internal audit	3	11	31	37	14	0	5	53	15	90
2014	Evaluation	5	8	17	46	23	1	0	70	13	64
2014	Other services to the public	4	14	29	32	15	1	4	50	20	644
2014	None of the above	7	13	32	31	13	1	3	46	20	2552

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	13	21	29	20	15	0	2	36	34	263
2018	Health care practitioners	22	25	23	18	11	1	1	29	47	359
2018	Federal regulators	18	13	30	26	9	3	0	37	32	30
2018	Compliance, inspection and enforcement	20	27	25	16	9	1	2	26	48	241
2018	Communications or public affairs	15	21	28	19	14	3	1	35	37	193
2018	Access to information and privacy	18	20	28	16	11	1	6	29	41	71
2018	Security	16	18	33	18	12	0	2	31	35	204
2018	Science and technology	20	28	25	16	8	1	1	25	50	769
2018	Library services	14	16	31	9	23	3	3	34	32	48
2018	Legal services	12	13	22	20	25	2	6	49	28	53
2018	Administration and operations	15	23	25	18	17	1	2	35	39	1335
2018	Human resources	18	27	26	16	10	1	2	27	46	705
2018	Financial management	17	23	25	20	12	1	2	34	41	686
2018	Procurement	16	23	31	19	9	1	1	28	40	645
2018	Real property	29	31	25	9	5	0	1	14	60	531
2018	Materiel management	16	28	26	18	11	1	1	29	45	743
2018	Information management	15	20	27	18	15	2	3	35	37	345
2018	Information technology	21	29	23	15	9	0	2	26	51	659
2018	Internal audit	6	22	29	20	20	2	2	42	29	65
2018	Evaluation	13	25	23	27	13	0	0	39	37	40
2018	Data sciences	19	18	29	8	22	4	0	31	38	54
2018	Policy	23	27	22	17	7	2	2	25	52	198
2018	Project management	20	23	31	17	7	1	2	25	44	545
2018	Other services to the public	16	25	32	15	12	0	1	27	41	308
2018	None of the above	20	27	26	15	10	1	1	26	48	1324
2017	Client contact centre	14	25	27	17	13	1	4	31	40	336
2017	Health care practitioners	17	19	30	17	13	1	3	31	37	402
2017	Federal regulators	10	3	51	11	16	0	9	30	15	25
2017	Compliance, inspection and enforcement	21	27	20	17	11	1	2	29	50	223
2017	Communications or public affairs	14	22	26	22	14	1	2	37	37	181
2017	Access to information and privacy	28	24	19	12	10	0	6	24	56	66
2017	Security	17	19	31	20	11	0	2	32	37	190
2017	Science and technology	20	27	27	14	10	1	1	24	48	932
2017	Library services	11	18	26	23	18	0	4	42	30	45
2017	Legal services	14	11	32	15	21	2	6	39	27	51
2017	Administration and operations	15	19	27	19	16	1	3	36	36	1688
2017	Human resources	22	25	29	12	10	1	2	23	48	685
2017	Financial management	17	22	27	20	11	1	2	32	40	806
2017	Procurement	18	26	27	17	7	1	4	25	47	766
2017	Real property	26	28	24	13	7	0	2	20	55	663
2017	Materiel management	19	24	26	16	12	1	3	29	44	804
2017	Information management	16	21	26	18	13	1	5	33	39	401
2017	Information technology	19	25	28	15	9	1	3	25	46	822
2017	Internal audit	6	18	33	28	14	0	2	42	25	63
2017	Evaluation	7	25	30	21	16	0	1	37	33	56
2017	Data sciences	12	16	28	19	17	5	4	39	30	58
2017	Policy	14	20	31	20	9	1	5	31	36	203
2017	Project management	17	27	32	14	7	1	2	23	45	597
2017	Other services to the public	21	18	26	16	13	1	4	31	42	343
2017	None of the above	18	24	27	17	10	1	4	28	43	1958
2014	Client contact centre	24	26	26	14	7	0	2	22	52	478
2014	Health care practitioners	17	26	25	17	11	1	3	30	44	501
2014	Federal regulators	20	32	23	20	4	0	0	25	52	43
2014	Compliance, inspection and enforcement	27	26	28	13	6	0	1	19	53	375
2014	Communications or public affairs	20	28	30	13	4	1	3	19	50	210
2014	Access to information and privacy	22	29	18	11	13	0	7	26	55	79
2014	Security	21	25	32	13	8	0	0	21	46	206
2014	Science and technology	24	30	29	11	4	0	1	15	55	1247
2014	Library services	11	36	26	10	9	2	5	21	51	60
2014	Legal services	17	20	29	15	14	0	5	30	39	59
2014	Administration and operations	19	22	28	16	11	1	3	28	43	2239
2014	Human resources	26	27	26	11	7	1	3	19	55	847
2014	Financial management	18	23	29	17	9	1	3	28	43	857
2014	Procurement	23	29	30	12	5	1	1	17	53	922
2014	Real property	27	31	24	11	5	1	1	17	59	448
2014	Materiel management	22	30	29	11	6	0	1	17	53	1015
2014	Information management	27	25	26	13	7	1	2	20	53	586
2014	Information technology	31	27	23	11	4	1	2	16	60	1016
2014	Internal audit	11	15	36	19	14	0	6	34	27	90
2014	Evaluation	21	22	24	19	12	1	0	31	44	64
2014	Other services to the public	22	25	28	14	9	1	2	23	48	644
2014	None of the above	21	28	26	15	8	1	2	23	50	2567

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	13	21	25	22	13	1	4	36	37	263
2018	Health care practitioners	15	23	27	21	13	1	2	34	38	357
2018	Federal regulators	9	8	26	31	15	0	10	51	20	30
2018	Compliance, inspection and enforcement	10	17	26	26	17	1	4	44	28	239
2018	Communications or public affairs	11	21	24	24	13	3	4	40	34	191
2018	Access to information and privacy	19	30	17	19	10	0	6	30	52	71
2018	Security	8	20	28	23	15	4	2	40	30	205
2018	Science and technology	10	17	28	27	15	2	2	43	28	768
2018	Library services	16	14	17	19	29	5	1	50	32	48
2018	Legal services	9	7	26	20	27	4	6	53	18	53
2018	Administration and operations	14	19	26	19	17	2	2	38	35	1332
2018	Human resources	20	26	25	18	7	2	2	26	48	705
2018	Financial management	16	25	28	18	10	2	2	29	42	686
2018	Procurement	15	21	28	23	10	2	2	35	37	639
2018	Real property	15	17	24	26	15	1	3	42	33	529
2018	Materiel management	14	23	28	18	13	2	2	32	39	739
2018	Information management	13	19	25	21	18	2	3	40	33	345
2018	Information technology	13	20	26	24	14	1	3	39	34	659
2018	Internal audit	16	28	30	17	4	1	3	23	46	65
2018	Evaluation	16	15	26	17	26	0	0	43	31	40
2018	Data sciences	18	14	20	17	25	2	3	45	34	54
2018	Policy	16	19	32	20	8	2	3	30	37	196
2018	Project management	11	21	30	23	12	1	2	36	34	541
2018	Other services to the public	7	17	19	31	22	3	1	55	25	305
2018	None of the above	11	18	23	24	19	2	2	45	30	1322
2017	Client contact centre	12	22	20	26	13	2	6	42	36	336
2017	Health care practitioners	13	24	29	17	12	1	4	30	39	402
2017	Federal regulators	7	13	35	17	20	0	9	40	22	25
2017	Compliance, inspection and enforcement	12	18	24	22	15	2	7	41	33	224
2017	Communications or public affairs	15	18	29	16	14	2	6	33	35	182
2017	Access to information and privacy	39	18	25	10	3	3	2	14	60	66
2017	Security	11	17	23	27	15	0	6	45	30	190
2017	Science and technology	7	16	26	27	19	1	4	48	25	928
2017	Library services	20	17	15	18	25	0	4	45	39	45
2017	Legal services	4	16	29	22	19	2	9	46	22	51
2017	Administration and operations	14	21	27	17	14	2	5	34	37	1690
2017	Human resources	15	27	27	17	10	2	2	28	44	683
2017	Financial management	13	23	29	19	10	1	4	31	38	803
2017	Procurement	16	22	25	21	11	1	4	34	40	765
2017	Real property	12	21	22	22	16	2	5	41	36	661
2017	Materiel management	12	18	28	20	15	1	4	38	32	801
2017	Information management	11	20	23	22	16	1	7	41	34	401
2017	Information technology	8	17	27	25	16	2	4	44	27	822
2017	Internal audit	4	28	38	21	3	6	0	25	34	62
2017	Evaluation	5	31	23	21	16	0	4	38	38	56
2017	Data sciences	7	18	24	21	20	5	5	46	28	58
2017	Policy	10	20	32	21	10	5	2	33	32	202
2017	Project management	11	20	32	21	10	1	4	33	33	594
2017	Other services to the public	11	10	24	24	18	3	10	48	24	337
2017	None of the above	13	17	21	23	18	2	7	44	33	1960
2014	Client contact centre	12	26	25	20	12	2	3	33	40	475
2014	Health care practitioners	12	21	27	23	11	1	4	36	35	500
2014	Federal regulators	8	15	27	36	10	0	4	48	24	44
2014	Compliance, inspection and enforcement	13	15	24	27	16	2	4	45	29	375
2014	Communications or public affairs	11	21	28	25	10	1	4	37	34	211
2014	Access to information and privacy	18	31	24	10	12	0	5	23	51	79
2014	Security	10	14	27	23	20	2	5	45	26	207
2014	Science and technology	8	15	29	26	16	1	4	44	25	1241
2014	Library services	7	13	27	23	20	3	7	47	22	60
2014	Legal services	7	14	33	18	17	3	7	40	23	59
2014	Administration and operations	13	20	26	21	13	2	5	37	35	2234
2014	Human resources	14	24	28	18	10	2	4	30	41	845
2014	Financial management	14	20	31	21	9	1	4	32	35	855
2014	Procurement	13	21	30	23	8	2	2	33	36	923
2014	Real property	16	16	24	26	14	1	4	42	33	446
2014	Materiel management	13	20	30	22	11	1	3	34	34	1015
2014	Information management	13	19	29	23	12	1	4	36	33	589
2014	Information technology	12	17	28	26	13	2	3	41	30	1015
2014	Internal audit	9	18	31	22	11	1	8	37	29	90
2014	Evaluation	15	27	17	23	14	1	2	39	44	64
2014	Other services to the public	11	19	20	26	18	2	5	47	32	644
2014	None of the above	10	16	23	23	18	2	6	46	29	2562

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	12	22	32	16	12	2	6	30	36	262
2018	Health care practitioners	16	20	31	18	10	3	1	30	37	357
2018	Federal regulators	8	36	32	17	6	0	0	23	44	30
2018	Compliance, inspection and enforcement	15	26	34	15	6	2	2	22	43	243
2018	Communications or public affairs	8	19	34	22	12	4	1	36	28	193
2018	Access to information and privacy	4	22	37	22	10	0	6	34	27	71
2018	Security	16	21	29	19	13	1	1	32	38	205
2018	Science and technology	34	28	24	8	5	1	0	12	64	769
2018	Library services	13	31	22	9	15	10	0	27	49	48
2018	Legal services	16	11	22	22	20	2	7	46	30	53
2018	Administration and operations	15	22	31	16	12	2	1	30	38	1332
2018	Human resources	17	26	33	15	7	2	2	23	44	708
2018	Financial management	12	26	33	17	9	2	2	27	39	688
2018	Procurement	20	24	33	15	6	2	1	21	45	645
2018	Real property	29	30	25	9	5	2	1	14	60	532
2018	Materiel management	18	24	33	14	9	1	1	23	43	742
2018	Information management	14	21	32	16	12	2	3	29	38	346
2018	Information technology	21	27	31	12	7	2	1	19	50	660
2018	Internal audit	14	20	38	19	5	2	2	25	36	65
2018	Evaluation	15	27	33	16	8	0	0	24	43	40
2018	Data sciences	32	24	10	19	13	2	0	32	58	54
2018	Policy	13	23	35	19	6	1	1	26	38	197
2018	Project management	22	30	31	11	5	0	1	16	53	545
2018	Other services to the public	14	23	26	16	16	2	2	34	39	307
2018	None of the above	21	23	26	14	10	3	4	25	47	1322
2017	Client contact centre	12	19	30	18	10	4	7	31	35	340
2017	Health care practitioners	14	20	30	19	10	2	5	31	37	401
2017	Federal regulators	18	18	37	15	4	0	8	20	40	26
2017	Compliance, inspection and enforcement	16	19	33	20	9	2	2	29	37	223
2017	Communications or public affairs	12	19	32	19	13	3	2	34	33	182
2017	Access to information and privacy	16	16	28	18	12	4	6	33	36	66
2017	Security	19	17	40	14	8	0	2	22	37	189
2017	Science and technology	31	28	24	8	6	1	2	14	61	931
2017	Library services	16	20	27	18	13	0	6	33	38	45
2017	Legal services	10	15	41	3	17	8	6	24	29	51
2017	Administration and operations	14	21	32	16	11	2	4	29	38	1687
2017	Human resources	19	25	36	11	6	2	2	18	45	684
2017	Financial management	14	22	34	15	9	2	3	25	39	805
2017	Procurement	20	26	32	13	5	2	3	19	47	762
2017	Real property	26	25	27	11	6	2	3	18	54	659
2017	Materiel management	19	24	31	13	8	2	3	22	45	802
2017	Information management	14	20	30	17	11	3	4	31	37	402
2017	Information technology	20	26	29	14	6	2	3	22	48	826
2017	Internal audit	13	23	37	19	3	0	5	23	38	63
2017	Evaluation	19	30	27	10	12	0	2	23	50	55
2017	Data sciences	24	32	20	10	9	5	0	20	59	58
2017	Policy	15	26	38	13	5	0	3	19	43	203
2017	Project management	25	29	28	10	5	1	2	15	56	594
2017	Other services to the public	16	20	26	16	10	5	7	29	41	341
2017	None of the above	21	23	25	12	10	3	6	24	48	1962
2014	Client contact centre	11	23	33	15	9	4	5	26	38	477
2014	Health care practitioners	15	17	33	17	8	4	5	28	36	500
2014	Federal regulators	11	38	27	15	2	5	2	19	52	43
2014	Compliance, inspection and enforcement	21	25	30	14	7	2	1	22	48	375
2014	Communications or public affairs	17	29	32	14	6	1	2	21	47	211
2014	Access to information and privacy	6	23	31	12	18	3	7	33	32	79
2014	Security	17	20	31	17	11	2	1	29	39	207
2014	Science and technology	33	29	23	8	5	1	1	13	63	1248
2014	Library services	13	29	29	7	11	7	5	20	47	60
2014	Legal services	7	21	28	21	16	5	3	40	30	58
2014	Administration and operations	16	21	32	16	10	2	3	28	38	2234
2014	Human resources	18	28	31	11	6	2	3	19	49	848
2014	Financial management	14	25	33	17	8	1	3	25	40	852
2014	Procurement	18	27	33	14	5	2	1	20	46	924
2014	Real property	29	26	27	12	4	1	2	16	56	448
2014	Materiel management	20	26	30	15	5	2	2	21	48	1011
2014	Information management	19	24	29	15	8	2	3	24	45	587
2014	Information technology	22	26	32	12	4	2	2	17	50	1017
2014	Internal audit	10	18	42	18	9	0	3	28	29	90
2014	Evaluation	14	17	38	22	8	1	0	30	31	64
2014	Other services to the public	17	23	28	16	8	4	5	26	44	645
2014	None of the above	21	23	29	12	8	3	4	22	47	2562

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	18	35	27	8	8	2	1	55	17	264
2018	Health care practitioners	15	30	17	19	17	2	1	46	36	355
2018	Federal regulators	42	22	15	8	3	4	7	71	12	28
2018	Compliance, inspection and enforcement	25	33	19	10	11	2	1	59	22	243
2018	Communications or public affairs	25	32	16	11	5	6	4	64	18	193
2018	Access to information and privacy	14	45	18	4	7	1	12	67	12	72
2018	Security	21	42	18	8	8	1	2	65	16	203
2018	Science and technology	17	36	17	14	11	4	1	56	26	769
2018	Library services	20	32	21	9	10	6	2	57	21	48
2018	Legal services	31	28	7	10	12	4	7	66	26	53
2018	Administration and operations	21	32	21	11	9	3	2	56	21	1339
2018	Human resources	25	34	18	10	7	4	2	63	18	702
2018	Financial management	21	31	19	13	9	5	3	56	24	683
2018	Procurement	18	35	24	9	9	3	1	55	19	640
2018	Real property	10	33	23	15	16	3	0	45	31	532
2018	Materiel management	19	31	26	10	9	3	1	53	20	738
2018	Information management	26	35	19	7	8	4	2	65	16	345
2018	Information technology	24	34	21	8	6	4	2	63	14	662
2018	Internal audit	28	32	21	6	6	6	2	65	13	64
2018	Evaluation	30	39	15	8	3	5	0	72	12	40
2018	Data sciences	12	21	18	19	16	12	2	39	41	53
2018	Policy	31	34	14	6	6	7	3	72	13	195
2018	Project management	19	39	20	7	8	5	2	63	16	542
2018	Other services to the public	13	32	19	16	17	1	1	46	34	307
2018	None of the above	12	29	24	14	17	2	1	42	33	1336
2017	Client contact centre	16	34	21	14	11	3	1	52	26	341
2017	Health care practitioners	18	32	16	16	15	2	0	51	32	402
2017	Federal regulators	51	24	15	3	0	3	3	80	3	26
2017	Compliance, inspection and enforcement	18	38	18	11	11	2	1	58	23	228
2017	Communications or public affairs	37	33	14	5	3	4	4	76	9	182
2017	Access to information and privacy	18	37	9	17	14	3	2	58	33	65
2017	Security	25	36	15	11	8	3	2	64	20	191
2017	Science and technology	21	33	17	13	11	4	2	57	26	932
2017	Library services	22	41	17	7	4	4	5	69	12	45
2017	Legal services	30	22	4	18	11	7	8	61	34	51
2017	Administration and operations	24	35	14	11	10	4	1	62	22	1692
2017	Human resources	27	35	13	10	7	4	3	67	19	685
2017	Financial management	26	31	17	11	9	3	3	60	22	808
2017	Procurement	23	34	21	11	8	2	2	59	19	772
2017	Real property	17	31	21	13	14	3	1	50	28	672
2017	Materiel management	27	32	18	9	10	3	1	61	20	807
2017	Information management	29	33	16	9	6	4	3	67	16	405
2017	Information technology	26	35	16	10	8	3	2	65	18	824
2017	Internal audit	32	38	9	6	10	3	1	73	18	63
2017	Evaluation	38	29	12	12	8	0	1	69	20	56
2017	Data sciences	24	30	20	7	9	9	2	60	18	58
2017	Policy	28	31	14	10	5	4	7	67	17	203
2017	Project management	28	34	17	8	7	4	2	66	16	597
2017	Other services to the public	17	30	19	17	15	1	1	48	33	348
2017	None of the above	18	31	19	13	15	2	2	51	29	1986
2014	Client contact centre	16	35	23	14	10	1	1	52	24	479
2014	Health care practitioners	20	32	16	15	13	3	1	54	29	502
2014	Federal regulators	36	21	20	18	2	2	0	59	20	44
2014	Compliance, inspection and enforcement	30	33	12	10	12	2	1	64	23	375
2014	Communications or public affairs	30	33	10	13	8	2	4	67	22	211
2014	Access to information and privacy	24	30	18	8	8	8	5	62	18	79
2014	Security	26	36	17	11	7	2	1	64	19	207
2014	Science and technology	22	33	17	11	10	4	2	59	23	1246
2014	Library services	20	25	28	11	10	5	2	48	22	60
2014	Legal services	34	29	10	8	10	7	2	69	20	59
2014	Administration and operations	26	33	14	12	11	3	1	61	24	2241
2014	Human resources	30	31	14	10	8	3	3	65	19	849
2014	Financial management	23	32	16	14	10	2	2	58	25	859
2014	Procurement	23	33	18	12	10	3	1	59	22	928
2014	Real property	24	35	16	12	11	2	1	60	24	449
2014	Materiel management	24	33	16	11	12	3	1	59	24	1016
2014	Information management	28	33	18	10	7	3	2	64	18	588
2014	Information technology	25	35	18	9	7	3	3	64	17	1018
2014	Internal audit	43	22	9	8	12	5	1	70	21	90
2014	Evaluation	22	38	11	21	3	3	2	63	25	64
2014	Other services to the public	19	31	18	15	16	1	1	51	31	648
2014	None of the above	20	31	18	14	13	2	1	53	29	2567

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	34	38	15	6	6	0	0	73	12	264
2018	Health care practitioners	25	33	13	13	15	0	0	58	28	355
2018	Federal regulators	50	37	4	6	3	0	0	87	9	28
2018	Compliance, inspection and enforcement	34	34	11	11	9	1	0	69	21	243
2018	Communications or public affairs	50	28	7	9	5	1	0	79	14	192
2018	Access to information and privacy	41	32	10	7	11	0	0	73	18	71
2018	Security	37	34	9	12	8	1	0	71	20	202
2018	Science and technology	32	37	8	14	9	0	0	69	23	769
2018	Library services	35	28	6	18	8	4	0	66	28	48
2018	Legal services	48	22	7	9	14	0	0	70	23	52
2018	Administration and operations	37	30	11	12	9	1	0	68	21	1334
2018	Human resources	39	34	9	11	6	0	0	73	17	701
2018	Financial management	38	31	10	11	9	0	0	69	21	682
2018	Procurement	33	34	14	11	7	0	0	67	19	639
2018	Real property	26	33	13	14	13	0	0	59	28	531
2018	Materiel management	31	32	12	13	10	1	0	64	24	735
2018	Information management	42	32	8	9	8	1	0	75	17	344
2018	Information technology	36	34	11	11	7	1	0	71	18	659
2018	Internal audit	47	20	21	6	4	0	2	69	10	64
2018	Evaluation	44	31	9	13	3	0	0	75	16	40
2018	Data sciences	26	30	12	17	13	2	0	57	30	54
2018	Policy	50	24	8	11	6	0	0	75	18	194
2018	Project management	38	35	9	12	5	1	0	74	17	538
2018	Other services to the public	24	29	18	15	13	1	0	54	28	306
2018	None of the above	24	29	15	16	15	0	0	53	32	1335
2017	Client contact centre	29	41	15	9	6	1	0	71	15	340
2017	Health care practitioners	30	34	10	13	13	0	0	64	26	403
2017	Federal regulators	51	25	15	0	9	0	0	76	9	25
2017	Compliance, inspection and enforcement	31	36	9	11	13	0	0	67	24	229
2017	Communications or public affairs	52	31	6	6	4	1	1	84	10	182
2017	Access to information and privacy	26	37	11	14	13	0	0	63	27	65
2017	Security	38	31	11	11	9	1	0	70	19	191
2017	Science and technology	35	34	10	12	8	1	0	70	20	931
2017	Library services	46	33	6	11	2	0	2	81	13	45
2017	Legal services	48	19	4	16	9	4	0	70	26	51
2017	Administration and operations	36	31	11	12	10	1	0	67	22	1690
2017	Human resources	42	35	6	10	6	0	0	78	16	684
2017	Financial management	36	31	11	11	10	0	0	68	21	808
2017	Procurement	36	34	13	10	6	0	0	70	17	773
2017	Real property	28	32	15	11	13	0	0	61	24	671
2017	Materiel management	36	34	10	9	10	1	0	71	19	808
2017	Information management	41	29	10	10	8	1	1	72	18	405
2017	Information technology	38	34	12	10	7	0	0	72	16	826
2017	Internal audit	48	33	7	3	9	0	0	80	12	63
2017	Evaluation	48	24	11	7	9	1	0	72	17	56
2017	Data sciences	39	26	15	10	11	0	0	64	21	58
2017	Policy	55	21	11	7	5	1	0	77	12	203
2017	Project management	43	32	9	9	7	1	0	75	16	598
2017	Other services to the public	27	31	15	14	12	0	0	58	27	349
2017	None of the above	28	31	13	13	13	0	1	60	27	1985
2014	Client contact centre	27	40	16	7	9	0	0	68	16	476
2014	Health care practitioners	32	32	10	14	11	0	0	65	25	502
2014	Federal regulators	29	37	10	19	5	0	0	66	24	44
2014	Compliance, inspection and enforcement	38	28	12	10	9	1	1	68	20	374
2014	Communications or public affairs	43	31	7	11	6	0	1	75	18	211
2014	Access to information and privacy	42	37	6	8	5	1	0	81	13	78
2014	Security	36	40	10	9	4	0	0	76	14	207
2014	Science and technology	33	36	10	11	9	1	0	69	20	1246
2014	Library services	37	25	18	7	10	2	1	63	18	60
2014	Legal services	42	20	8	15	10	2	2	65	26	59
2014	Administration and operations	34	31	10	13	11	0	0	65	25	2245
2014	Human resources	43	31	8	9	7	1	0	75	17	849
2014	Financial management	33	31	9	15	10	1	0	65	25	856
2014	Procurement	35	35	11	10	8	1	0	71	19	928
2014	Real property	33	32	13	9	13	1	0	66	22	449
2014	Materiel management	33	32	11	10	12	1	0	66	23	1017
2014	Information management	36	32	10	13	7	1	0	69	21	588
2014	Information technology	36	33	13	10	6	1	0	70	17	1016
2014	Internal audit	42	29	9	8	10	0	2	73	18	90
2014	Evaluation	34	28	17	7	14	0	0	63	21	64
2014	Other services to the public	26	31	13	13	17	0	0	57	30	648
2014	None of the above	28	30	12	14	15	1	0	59	29	2568

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	12	25	22	21	12	7	2	40	36	262
2018	Health care practitioners	8	20	16	25	23	7	1	30	52	354
2018	Federal regulators	15	20	22	11	10	16	6	45	27	28
2018	Compliance, inspection and enforcement	10	22	22	18	15	9	4	37	37	242
2018	Communications or public affairs	16	19	26	12	10	13	4	42	27	192
2018	Access to information and privacy	8	24	19	20	9	12	6	40	37	72
2018	Security	16	25	23	17	10	8	1	46	30	203
2018	Science and technology	8	20	21	19	19	12	1	32	44	768
2018	Library services	11	12	24	11	22	18	2	29	41	48
2018	Legal services	27	10	19	9	9	22	3	50	24	52
2018	Administration and operations	13	21	21	18	14	10	3	38	37	1333
2018	Human resources	12	19	21	18	12	14	3	38	36	700
2018	Financial management	11	22	22	18	13	13	2	38	37	682
2018	Procurement	10	22	22	20	13	10	2	36	39	639
2018	Real property	5	22	21	19	26	5	1	30	48	531
2018	Materiel management	7	19	23	19	21	10	2	29	45	736
2018	Information management	13	22	24	15	8	15	2	43	28	345
2018	Information technology	13	22	22	18	14	10	2	40	36	662
2018	Internal audit	8	15	32	19	10	14	3	27	35	64
2018	Evaluation	10	36	16	24	11	2	0	47	36	40
2018	Data sciences	10	8	26	13	18	22	2	24	41	54
2018	Policy	17	22	17	15	10	17	2	48	31	194
2018	Project management	8	22	26	17	13	13	1	35	35	541
2018	Other services to the public	9	17	18	28	23	4	1	27	54	305
2018	None of the above	7	17	21	19	28	7	1	26	51	1329
2017	Client contact centre	9	26	24	20	13	6	2	38	36	340
2017	Health care practitioners	8	18	16	23	22	12	0	30	51	401
2017	Federal regulators	27	17	28	8	8	12	0	49	19	26
2017	Compliance, inspection and enforcement	9	25	17	20	20	8	1	37	44	229
2017	Communications or public affairs	15	23	20	14	8	17	3	48	27	181
2017	Access to information and privacy	4	25	20	16	22	9	3	34	44	66
2017	Security	12	26	22	18	13	8	1	41	34	191
2017	Science and technology	8	21	20	20	18	12	2	33	44	932
2017	Library services	9	22	29	12	7	11	11	40	23	45
2017	Legal services	18	7	4	25	14	18	13	37	57	51
2017	Administration and operations	11	21	18	20	16	13	2	37	42	1691
2017	Human resources	12	25	18	19	12	12	2	42	37	685
2017	Financial management	11	20	20	19	15	12	3	36	40	809
2017	Procurement	9	20	23	20	17	9	2	33	41	771
2017	Real property	9	19	21	22	22	6	1	30	48	671
2017	Materiel management	8	19	19	20	20	12	2	31	46	808
2017	Information management	12	20	19	17	14	15	3	38	38	405
2017	Information technology	10	24	19	17	15	13	2	40	38	826
2017	Internal audit	10	26	12	15	12	24	2	48	36	63
2017	Evaluation	12	25	17	21	21	5	0	38	44	56
2017	Data sciences	8	17	15	22	19	19	0	30	51	58
2017	Policy	13	19	18	18	8	19	6	42	35	203
2017	Project management	11	23	22	20	13	9	2	38	37	598
2017	Other services to the public	9	16	15	25	29	6	1	26	58	348
2017	None of the above	7	17	20	23	25	7	2	26	52	1989
2014	Client contact centre	7	24	22	24	16	5	2	33	43	478
2014	Health care practitioners	6	20	18	26	18	11	1	30	49	501
2014	Federal regulators	12	16	18	23	19	11	2	32	47	44
2014	Compliance, inspection and enforcement	10	25	14	20	23	7	1	38	47	376
2014	Communications or public affairs	11	20	18	20	15	11	4	37	42	211
2014	Access to information and privacy	11	25	14	25	15	9	0	40	44	79
2014	Security	10	27	20	21	11	7	5	42	36	207
2014	Science and technology	7	20	19	22	19	11	1	31	47	1247
2014	Library services	9	13	25	20	13	17	3	27	42	60
2014	Legal services	15	19	12	22	10	16	5	44	41	59
2014	Administration and operations	10	22	19	19	19	9	2	36	43	2243
2014	Human resources	12	25	17	18	14	12	2	43	37	849
2014	Financial management	9	18	21	23	16	10	2	31	45	859
2014	Procurement	6	19	24	22	20	8	1	27	46	927
2014	Real property	10	20	26	21	18	5	1	32	41	448
2014	Materiel management	7	17	21	23	22	8	2	26	51	1017
2014	Information management	9	22	21	20	15	10	1	36	40	588
2014	Information technology	9	20	21	21	17	10	1	33	44	1018
2014	Internal audit	12	20	14	19	21	12	1	37	47	90
2014	Evaluation	3	19	19	29	24	6	0	23	56	64
2014	Other services to the public	9	17	17	23	29	5	1	27	55	649
2014	None of the above	7	18	18	22	26	7	1	28	53	2570

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	35	46	9	5	4	0	0	82	9	263
2018	Health care practitioners	31	40	10	11	7	0	0	72	18	350
2018	Federal regulators	50	30	0	0	20	0	0	80	20	28
2018	Compliance, inspection and enforcement	34	41	12	9	4	0	0	75	13	243
2018	Communications or public affairs	54	31	8	6	0	0	0	85	6	192
2018	Access to information and privacy	43	42	7	3	5	0	0	85	8	72
2018	Security	41	38	11	7	3	1	0	80	9	202
2018	Science and technology	37	40	10	8	4	1	0	78	12	764
2018	Library services	44	35	11	9	0	2	0	80	9	48
2018	Legal services	52	30	6	7	5	0	0	82	13	51
2018	Administration and operations	42	38	9	7	4	0	0	80	11	1331
2018	Human resources	48	36	7	6	3	0	0	84	9	698
2018	Financial management	42	37	10	5	5	0	0	80	10	684
2018	Procurement	36	44	11	7	3	0	0	79	10	638
2018	Real property	24	40	16	12	7	0	0	64	20	531
2018	Materiel management	33	40	12	9	6	0	0	73	15	736
2018	Information management	48	37	6	5	3	0	0	85	8	342
2018	Information technology	40	43	9	5	3	0	0	83	8	661
2018	Internal audit	47	38	9	1	3	0	2	87	4	64
2018	Evaluation	50	39	10	1	0	0	0	89	1	40
2018	Data sciences	45	35	13	7	0	0	0	80	7	54
2018	Policy	62	26	6	4	2	0	0	88	7	195
2018	Project management	43	40	8	5	3	0	0	83	8	540
2018	Other services to the public	24	38	18	13	7	0	0	62	20	306
2018	None of the above	26	38	16	12	8	0	0	64	20	1333
2017	Client contact centre	26	50	13	7	3	0	0	77	9	339
2017	Health care practitioners	31	44	9	11	5	0	0	75	16	402
2017	Federal regulators	58	18	11	4	8	0	0	77	12	26
2017	Compliance, inspection and enforcement	29	46	12	8	5	0	0	75	13	227
2017	Communications or public affairs	57	33	5	3	1	0	0	90	5	181
2017	Access to information and privacy	22	53	6	8	11	0	0	75	19	66
2017	Security	40	41	9	8	3	0	0	80	10	191
2017	Science and technology	36	42	10	7	4	0	0	78	11	930
2017	Library services	42	48	4	6	0	0	0	89	6	43
2017	Legal services	48	35	8	9	0	0	0	83	9	51
2017	Administration and operations	37	40	9	8	5	0	0	77	13	1687
2017	Human resources	46	40	5	6	2	0	0	86	9	686
2017	Financial management	37	39	10	10	5	0	0	76	15	808
2017	Procurement	32	47	12	7	3	0	0	78	10	768
2017	Real property	23	42	14	12	9	0	0	66	20	670
2017	Materiel management	31	44	11	9	5	0	0	75	14	805
2017	Information management	42	37	11	5	4	1	0	80	9	405
2017	Information technology	39	43	9	5	4	0	0	82	9	824
2017	Internal audit	52	34	7	3	3	0	0	86	6	63
2017	Evaluation	46	31	11	7	4	0	0	78	11	56
2017	Data sciences	50	35	9	4	2	0	0	84	7	58
2017	Policy	60	26	8	3	3	0	0	86	6	203
2017	Project management	45	38	10	6	2	0	0	83	7	598
2017	Other services to the public	20	43	12	16	9	0	0	63	25	347
2017	None of the above	23	39	17	13	8	0	1	62	21	1985
2014	Client contact centre	23	50	12	10	5	0	0	74	14	478
2014	Health care practitioners	33	44	9	10	4	0	0	77	14	501
2014	Federal regulators	40	37	10	11	0	2	0	78	11	43
2014	Compliance, inspection and enforcement	31	39	12	10	7	0	0	71	17	375
2014	Communications or public affairs	40	44	8	6	2	0	0	84	8	211
2014	Access to information and privacy	40	40	9	8	3	0	0	80	10	79
2014	Security	33	48	10	7	2	0	0	82	9	206
2014	Science and technology	33	44	12	7	4	0	0	78	10	1247
2014	Library services	38	39	12	8	3	0	0	77	11	60
2014	Legal services	49	32	7	8	2	0	2	83	10	59
2014	Administration and operations	32	41	11	11	5	0	0	74	16	2241
2014	Human resources	40	42	7	8	3	0	0	82	11	846
2014	Financial management	34	44	10	8	4	0	0	78	12	857
2014	Procurement	29	47	12	8	4	0	0	76	12	928
2014	Real property	29	41	14	11	5	0	0	70	16	448
2014	Materiel management	32	39	12	12	5	0	0	71	17	1015
2014	Information management	35	42	9	10	4	0	0	77	14	589
2014	Information technology	34	42	13	6	4	0	0	77	10	1016
2014	Internal audit	45	34	11	8	2	0	0	79	10	90
2014	Evaluation	27	53	7	9	3	0	0	80	13	64
2014	Other services to the public	19	43	15	14	9	0	0	62	23	649
2014	None of the above	23	41	16	13	7	0	0	64	20	2570

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	26	46	19	5	2	1	0	73	7	263
2018	Health care practitioners	26	44	17	7	5	0	0	71	12	355
2018	Federal regulators	45	34	0	14	7	0	0	79	21	28
2018	Compliance, inspection and enforcement	34	41	12	6	6	1	0	75	12	243
2018	Communications or public affairs	49	37	8	4	3	0	0	85	7	192
2018	Access to information and privacy	30	49	8	6	2	0	4	83	8	72
2018	Security	35	43	12	6	4	1	0	79	10	202
2018	Science and technology	35	43	13	6	2	1	0	78	8	769
2018	Library services	25	41	15	15	4	0	0	66	19	48
2018	Legal services	45	23	16	11	5	0	0	69	16	53
2018	Administration and operations	37	36	15	5	4	1	0	75	10	1336
2018	Human resources	40	39	12	5	3	1	0	80	8	699
2018	Financial management	37	41	12	5	4	1	0	79	9	681
2018	Procurement	31	39	18	7	3	2	1	71	10	638
2018	Real property	22	42	20	7	6	1	0	66	14	529
2018	Materiel management	30	40	16	7	5	2	0	71	13	737
2018	Information management	40	39	12	7	1	0	0	80	8	344
2018	Information technology	35	44	13	5	2	0	0	79	7	661
2018	Internal audit	44	40	10	1	3	0	2	85	4	63
2018	Evaluation	46	43	4	7	0	0	0	89	7	40
2018	Data sciences	46	29	12	11	2	0	0	75	12	54
2018	Policy	56	29	8	4	2	0	0	86	6	195
2018	Project management	38	40	14	3	3	1	0	79	6	542
2018	Other services to the public	20	44	23	7	6	1	0	64	13	306
2018	None of the above	22	42	18	9	8	1	0	65	17	1334

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	31	40	19	5	4	0	0	71	9	261
2018	Health care practitioners	31	31	17	11	8	1	1	63	20	357
2018	Federal regulators	50	26	8	10	6	0	0	76	16	29
2018	Compliance, inspection and enforcement	38	36	13	5	8	0	0	74	13	243
2018	Communications or public affairs	38	37	12	9	4	0	0	75	13	187
2018	Access to information and privacy	42	32	12	1	5	0	7	80	7	72
2018	Security	41	35	10	7	5	0	2	78	12	204
2018	Science and technology	28	38	16	12	6	1	0	66	18	765
2018	Library services	34	27	15	10	13	0	1	61	23	47
2018	Legal services	47	26	11	7	4	0	6	77	11	52
2018	Administration and operations	39	30	14	10	6	0	1	69	16	1337
2018	Human resources	38	34	12	10	6	1	0	72	16	706
2018	Financial management	35	36	13	9	6	1	0	71	15	683
2018	Procurement	34	36	15	8	6	0	0	70	14	648
2018	Real property	23	40	19	10	8	0	0	63	18	527
2018	Materiel management	31	34	20	9	6	1	0	65	15	735
2018	Information management	39	34	13	9	4	1	0	74	13	343
2018	Information technology	37	34	14	8	7	0	0	71	15	658
2018	Internal audit	30	34	11	20	3	2	0	65	23	63
2018	Evaluation	34	54	6	5	2	0	0	87	7	40
2018	Data sciences	32	32	16	13	7	0	0	65	20	53
2018	Policy	43	36	9	6	7	0	0	79	13	193
2018	Project management	34	36	14	9	7	0	0	70	16	542
2018	Other services to the public	31	37	15	7	10	0	0	68	17	302
2018	None of the above	24	34	20	12	10	0	1	59	22	1328
2017	Client contact centre	23	46	16	8	5	2	0	70	14	341
2017	Health care practitioners	31	30	19	10	9	0	1	62	19	403
2017	Federal regulators	55	26	10	8	0	0	0	82	8	26
2017	Compliance, inspection and enforcement	31	35	16	8	9	0	1	67	17	227
2017	Communications or public affairs	41	39	10	4	6	0	0	80	10	182
2017	Access to information and privacy	39	33	12	6	9	0	0	72	15	66
2017	Security	33	42	9	12	4	0	0	75	16	190
2017	Science and technology	31	39	14	10	5	0	0	70	16	934
2017	Library services	33	39	11	2	8	0	6	77	11	45
2017	Legal services	45	27	12	14	2	0	0	73	16	50
2017	Administration and operations	39	33	12	9	7	0	1	72	16	1695
2017	Human resources	35	39	8	10	6	1	0	75	17	686
2017	Financial management	37	34	13	8	6	1	0	72	15	809
2017	Procurement	32	38	16	8	6	0	0	70	13	771
2017	Real property	29	39	15	9	8	0	0	68	17	673
2017	Materiel management	32	39	13	9	6	0	0	71	15	806
2017	Information management	40	33	14	7	5	0	1	73	12	405
2017	Information technology	36	34	13	9	7	0	1	71	17	825
2017	Internal audit	39	33	10	9	7	2	0	73	17	63
2017	Evaluation	41	36	11	9	4	0	0	76	12	56
2017	Data sciences	34	33	12	3	13	4	2	71	17	58
2017	Policy	44	35	10	9	2	0	1	79	11	204
2017	Project management	37	37	12	8	5	0	0	75	13	598
2017	Other services to the public	29	34	17	9	10	0	0	63	20	347
2017	None of the above	27	36	19	9	8	0	1	64	17	1991
2014	Client contact centre	24	43	16	9	7	0	1	67	16	478
2014	Health care practitioners	32	37	11	11	8	1	0	70	19	501
2014	Federal regulators	33	42	9	11	5	0	0	75	16	43
2014	Compliance, inspection and enforcement	32	37	12	9	7	1	0	70	17	376
2014	Communications or public affairs	39	35	9	10	6	0	1	75	17	211
2014	Access to information and privacy	48	33	4	8	6	0	0	82	14	79
2014	Security	38	37	7	10	8	0	0	75	17	207
2014	Science and technology	28	38	15	12	6	0	0	67	18	1247
2014	Library services	44	17	13	15	10	0	0	62	25	60
2014	Legal services	48	30	9	8	3	2	0	80	11	59
2014	Administration and operations	37	34	13	9	6	0	0	72	15	2246
2014	Human resources	40	33	9	10	7	1	0	73	18	849
2014	Financial management	37	34	12	10	6	0	0	71	16	859
2014	Procurement	29	38	17	9	7	0	0	68	16	928
2014	Real property	31	41	14	9	6	0	0	72	15	449
2014	Materiel management	31	37	15	9	8	1	0	68	17	1016
2014	Information management	36	38	12	8	5	0	1	75	13	588
2014	Information technology	33	36	16	8	7	0	0	68	16	1018
2014	Internal audit	34	41	7	11	6	0	1	76	17	90
2014	Evaluation	34	36	7	14	8	0	0	71	22	64
2014	Other services to the public	27	38	16	9	9	0	1	66	18	647
2014	None of the above	27	37	16	10	9	1	0	64	19	2570

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	36	39	15	4	4	1	0	77	8	262
2018	Health care practitioners	36	31	14	9	8	2	0	68	18	357
2018	Federal regulators	64	24	5	3	3	0	0	89	6	29
2018	Compliance, inspection and enforcement	46	28	15	4	5	1	0	75	10	243
2018	Communications or public affairs	49	27	11	7	3	1	1	78	11	187
2018	Access to information and privacy	49	31	12	3	4	0	1	81	7	72
2018	Security	47	32	10	4	4	1	2	81	9	204
2018	Science and technology	38	33	14	9	5	1	0	73	14	765
2018	Library services	41	24	19	6	5	5	0	68	12	47
2018	Legal services	53	24	11	4	5	0	4	80	9	51
2018	Administration and operations	45	26	13	8	5	1	1	72	14	1336
2018	Human resources	46	28	13	6	5	1	0	75	11	705
2018	Financial management	42	31	12	7	5	2	0	75	12	682
2018	Procurement	38	36	13	7	5	1	0	75	12	647
2018	Real property	29	32	19	10	8	1	0	63	18	525
2018	Materiel management	37	29	19	9	4	2	0	68	13	734
2018	Information management	48	29	11	5	6	1	0	78	11	343
2018	Information technology	44	29	15	5	5	1	0	74	10	657
2018	Internal audit	44	24	12	14	3	2	2	70	17	63
2018	Evaluation	57	30	10	0	3	0	0	87	3	40
2018	Data sciences	41	34	13	3	9	0	0	75	12	53
2018	Policy	55	26	7	5	4	2	1	84	9	193
2018	Project management	44	34	10	7	4	1	0	79	11	542
2018	Other services to the public	32	37	12	8	11	1	0	70	18	302
2018	None of the above	30	30	20	9	10	1	0	61	19	1324
2017	Client contact centre	25	45	18	5	4	2	1	72	9	341
2017	Health care practitioners	35	31	14	10	6	3	1	68	17	403
2017	Federal regulators	52	29	13	5	0	0	0	82	5	26
2017	Compliance, inspection and enforcement	33	36	12	9	6	2	2	72	16	227
2017	Communications or public affairs	52	29	11	4	3	1	0	82	7	182
2017	Access to information and privacy	47	27	17	0	6	2	2	76	6	66
2017	Security	40	34	15	4	7	0	0	74	11	191
2017	Science and technology	41	31	13	9	5	1	1	73	14	934
2017	Library services	47	32	7	9	2	4	0	82	11	45
2017	Legal services	51	31	8	6	2	0	2	84	8	50
2017	Administration and operations	43	28	13	7	6	2	1	74	13	1692
2017	Human resources	43	33	10	6	4	3	1	79	10	686
2017	Financial management	43	31	13	6	6	1	0	75	12	809
2017	Procurement	40	35	13	6	4	1	0	76	10	771
2017	Real property	31	34	17	8	8	1	0	67	16	672
2017	Materiel management	38	33	15	8	5	1	0	72	13	807
2017	Information management	46	29	12	7	4	1	1	77	11	405
2017	Information technology	40	32	14	8	4	1	1	73	12	824
2017	Internal audit	45	30	12	9	3	1	0	76	12	63
2017	Evaluation	50	28	10	5	5	0	2	79	11	56
2017	Data sciences	50	32	3	7	8	0	0	82	14	58
2017	Policy	56	30	6	5	1	1	0	87	7	204
2017	Project management	47	31	11	5	3	2	0	80	9	598
2017	Other services to the public	31	32	16	10	10	1	1	63	21	347
2017	None of the above	31	32	16	9	8	2	1	65	18	1992
2014	Client contact centre	25	40	20	8	5	2	1	66	13	479
2014	Health care practitioners	35	34	13	9	7	2	0	71	16	502
2014	Federal regulators	35	37	15	6	5	0	2	73	12	44
2014	Compliance, inspection and enforcement	38	36	10	7	5	1	1	76	13	376
2014	Communications or public affairs	42	32	11	6	6	2	0	76	13	211
2014	Access to information and privacy	48	31	11	6	4	0	0	79	10	79
2014	Security	39	30	16	8	5	1	0	70	14	207
2014	Science and technology	37	36	12	9	5	1	1	74	14	1246
2014	Library services	46	24	14	11	2	3	0	73	13	60
2014	Legal services	50	27	10	8	2	3	0	80	10	59
2014	Administration and operations	42	31	11	8	6	1	1	74	14	2245
2014	Human resources	44	29	11	9	5	2	1	75	14	849
2014	Financial management	40	31	14	8	5	2	0	73	13	859
2014	Procurement	34	37	16	6	5	2	1	72	12	927
2014	Real property	33	37	15	9	5	1	0	71	14	448
2014	Materiel management	38	31	15	8	7	1	1	70	15	1016
2014	Information management	41	31	14	7	5	1	1	74	12	587
2014	Information technology	37	32	16	7	5	1	1	71	12	1018
2014	Internal audit	44	30	10	5	8	2	1	76	13	90
2014	Evaluation	40	26	11	16	4	3	0	68	21	64
2014	Other services to the public	31	32	15	11	10	1	0	64	21	648
2014	None of the above	31	32	16	10	9	1	1	65	19	2571

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	35	39	14	7	4	1	0	75	11	261
2018	Health care practitioners	35	32	14	9	10	1	0	67	19	357
2018	Federal regulators	58	23	3	7	6	3	0	84	14	29
2018	Compliance, inspection and enforcement	42	32	12	7	7	1	0	74	13	241
2018	Communications or public affairs	44	38	7	8	2	0	0	83	10	186
2018	Access to information and privacy	42	35	11	7	4	0	1	78	11	72
2018	Security	45	35	9	5	6	0	0	80	11	203
2018	Science and technology	35	35	12	10	7	1	0	71	17	763
2018	Library services	41	24	8	17	7	0	2	67	25	47
2018	Legal services	48	34	9	4	5	0	0	82	9	52
2018	Administration and operations	41	30	12	10	6	0	1	72	16	1337
2018	Human resources	44	32	10	9	5	0	0	76	14	700
2018	Financial management	39	33	11	10	6	0	0	73	16	681
2018	Procurement	37	36	13	8	5	0	0	74	13	647
2018	Real property	26	35	19	10	10	0	0	61	20	523
2018	Materiel management	36	32	15	10	6	1	0	68	16	734
2018	Information management	43	33	8	8	7	0	1	77	15	340
2018	Information technology	40	32	13	8	6	1	0	73	14	655
2018	Internal audit	42	22	9	23	3	0	2	64	26	63
2018	Evaluation	57	29	9	6	0	0	0	86	6	40
2018	Data sciences	40	30	11	7	7	5	0	73	15	52
2018	Policy	52	27	7	7	6	0	0	79	13	194
2018	Project management	40	35	10	10	6	0	0	75	15	542
2018	Other services to the public	33	34	13	11	8	0	1	68	19	302
2018	None of the above	28	32	17	13	10	0	0	60	23	1323
2017	Client contact centre	27	46	11	11	4	1	0	74	15	341
2017	Health care practitioners	35	32	12	12	7	1	1	68	20	403
2017	Federal regulators	49	25	21	0	0	0	5	78	0	26
2017	Compliance, inspection and enforcement	34	35	12	8	9	1	0	70	17	227
2017	Communications or public affairs	47	33	10	4	5	1	0	81	9	182
2017	Access to information and privacy	40	37	11	3	6	2	2	79	9	66
2017	Security	40	31	13	10	5	0	0	72	16	191
2017	Science and technology	38	33	12	9	6	1	0	72	15	934
2017	Library services	40	28	13	15	4	0	0	67	19	45
2017	Legal services	48	35	6	8	2	2	0	84	10	50
2017	Administration and operations	42	29	11	10	6	1	1	72	17	1693
2017	Human resources	44	36	9	7	4	0	0	80	11	686
2017	Financial management	42	32	10	8	8	0	0	74	16	808
2017	Procurement	39	37	11	7	5	1	0	77	13	773
2017	Real property	32	37	12	10	9	0	0	69	19	673
2017	Materiel management	36	35	13	9	7	0	0	71	15	806
2017	Information management	46	28	11	10	3	0	1	75	14	405
2017	Information technology	38	34	12	10	5	0	0	73	15	824
2017	Internal audit	42	31	9	12	6	0	0	73	18	63
2017	Evaluation	50	29	9	10	2	0	0	79	12	56
2017	Data sciences	48	30	7	8	6	0	0	79	14	58
2017	Policy	48	33	8	7	3	0	1	82	10	204
2017	Project management	43	33	10	10	4	1	0	76	14	597
2017	Other services to the public	32	34	15	10	9	0	0	66	19	348
2017	None of the above	31	35	15	10	9	0	1	66	19	1987
2014	Client contact centre	24	42	19	8	7	0	0	66	15	478
2014	Health care practitioners	33	37	10	10	9	1	0	71	19	500
2014	Federal regulators	37	39	10	4	9	0	0	77	13	44
2014	Compliance, inspection and enforcement	37	33	13	8	8	1	0	70	17	376
2014	Communications or public affairs	37	37	8	10	9	0	0	73	19	211
2014	Access to information and privacy	49	29	8	8	5	0	1	79	13	79
2014	Security	37	35	12	10	6	0	0	72	16	207
2014	Science and technology	35	37	11	10	6	1	0	72	17	1247
2014	Library services	47	23	12	11	6	0	0	71	18	60
2014	Legal services	40	46	4	3	5	2	2	88	8	59
2014	Administration and operations	39	32	11	10	7	0	0	72	17	2246
2014	Human resources	44	31	9	10	6	1	0	75	16	848
2014	Financial management	39	31	10	11	8	0	0	71	19	859
2014	Procurement	33	37	15	10	6	0	0	69	16	927
2014	Real property	31	37	14	9	7	1	0	69	17	449
2014	Materiel management	35	35	12	10	8	1	0	70	18	1017
2014	Information management	42	31	12	9	5	1	0	73	14	589
2014	Information technology	35	34	13	11	7	0	0	69	18	1017
2014	Internal audit	39	33	9	10	8	0	1	73	18	90
2014	Evaluation	35	31	14	15	5	0	0	66	20	64
2014	Other services to the public	31	34	13	12	9	0	0	65	21	649
2014	None of the above	30	34	14	11	10	1	1	65	21	2570

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	39	39	14	5	2	1	0	79	8	262
2018	Health care practitioners	46	27	13	6	7	1	0	74	13	357
2018	Federal regulators	54	36	0	0	10	0	0	90	10	28
2018	Compliance, inspection and enforcement	58	22	10	3	6	1	1	81	9	242
2018	Communications or public affairs	59	25	9	6	1	0	0	84	7	187
2018	Access to information and privacy	51	30	7	1	8	1	1	83	10	72
2018	Security	49	33	9	3	5	1	0	83	8	204
2018	Science and technology	47	31	11	5	5	1	0	79	10	762
2018	Library services	45	34	9	5	7	0	0	79	13	47
2018	Legal services	59	25	7	2	7	0	0	84	9	52
2018	Administration and operations	53	25	11	6	4	1	0	79	10	1333
2018	Human resources	55	27	9	3	4	2	0	84	7	706
2018	Financial management	50	28	11	6	4	1	0	79	10	684
2018	Procurement	47	30	13	5	4	1	0	78	9	641
2018	Real property	36	31	18	5	9	1	0	68	14	526
2018	Materiel management	41	30	15	7	5	1	0	72	12	733
2018	Information management	56	23	10	5	6	1	0	79	11	343
2018	Information technology	52	28	10	4	5	1	0	81	9	657
2018	Internal audit	52	22	12	9	4	0	0	74	13	63
2018	Evaluation	70	17	8	0	4	0	0	88	4	40
2018	Data sciences	47	32	14	2	5	0	0	79	7	53
2018	Policy	66	17	11	2	4	0	0	82	7	193
2018	Project management	48	33	11	4	4	0	0	81	7	538
2018	Other services to the public	38	32	14	6	9	1	0	71	15	301
2018	None of the above	36	28	19	8	8	1	0	65	16	1326
2017	Client contact centre	35	37	11	7	7	2	0	74	15	340
2017	Health care practitioners	47	24	13	4	7	3	1	74	12	402
2017	Federal regulators	60	27	9	0	0	0	3	91	0	26
2017	Compliance, inspection and enforcement	48	24	13	5	5	3	0	75	11	227
2017	Communications or public affairs	61	23	9	2	5	1	0	85	7	182
2017	Access to information and privacy	56	23	11	5	5	2	0	80	9	66
2017	Security	47	34	11	4	3	1	0	82	7	190
2017	Science and technology	49	28	11	5	4	2	0	79	10	930
2017	Library services	53	17	15	9	2	3	2	73	12	44
2017	Legal services	58	25	10	4	4	0	0	83	8	50
2017	Administration and operations	53	24	12	4	5	2	0	78	9	1689
2017	Human resources	58	25	8	5	3	1	0	84	8	684
2017	Financial management	52	25	13	4	5	1	0	77	10	804
2017	Procurement	46	32	13	4	4	1	0	79	8	772
2017	Real property	41	29	17	5	7	1	0	71	11	670
2017	Materiel management	44	32	14	5	4	2	0	77	9	809
2017	Information management	55	23	14	4	3	1	0	79	7	402
2017	Information technology	49	28	13	5	4	0	0	78	9	826
2017	Internal audit	53	30	8	5	4	0	0	83	9	62
2017	Evaluation	55	22	11	2	7	4	0	79	9	55
2017	Data sciences	55	16	17	3	9	0	0	71	13	58
2017	Policy	64	23	9	2	2	0	0	87	4	203
2017	Project management	51	28	12	4	2	2	0	81	7	598
2017	Other services to the public	40	30	13	7	9	1	0	71	16	348
2017	None of the above	40	29	15	6	7	2	1	70	14	1992

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	39	36	15	6	4	0	0	75	10	261
2018	Health care practitioners	39	26	13	9	12	1	0	65	21	356
2018	Federal regulators	64	26	0	0	10	0	0	90	10	29
2018	Compliance, inspection and enforcement	51	22	12	8	8	0	0	73	15	242
2018	Communications or public affairs	43	37	10	6	3	0	0	81	9	187
2018	Access to information and privacy	51	31	5	1	11	0	0	83	12	72
2018	Security	47	37	6	3	7	0	0	84	10	203
2018	Science and technology	38	31	15	8	7	0	0	69	16	764
2018	Library services	38	21	18	11	12	0	0	59	23	47
2018	Legal services	59	25	9	2	5	0	0	84	7	52
2018	Administration and operations	50	25	12	7	6	0	0	75	13	1337
2018	Human resources	48	27	12	8	5	1	0	75	12	704
2018	Financial management	46	30	11	6	6	0	1	77	13	681
2018	Procurement	43	31	14	6	5	0	0	74	11	648
2018	Real property	32	29	19	9	11	0	0	60	20	526
2018	Materiel management	37	30	16	8	8	0	0	68	16	732
2018	Information management	49	27	8	10	7	0	0	76	17	343
2018	Information technology	47	28	12	6	6	0	0	75	13	657
2018	Internal audit	43	14	25	11	8	0	0	57	18	63
2018	Evaluation	63	23	7	6	2	0	0	86	8	40
2018	Data sciences	46	24	9	13	9	0	0	70	22	53
2018	Policy	55	23	8	7	6	0	0	79	13	194
2018	Project management	46	30	11	7	6	0	0	76	13	540
2018	Other services to the public	38	31	11	7	12	0	0	70	19	302
2018	None of the above	33	27	17	12	10	0	1	60	23	1324
2017	Client contact centre	31	39	13	9	6	1	0	72	15	337
2017	Health care practitioners	40	27	13	7	11	1	1	69	18	399
2017	Federal regulators	72	15	9	0	0	0	3	91	0	26
2017	Compliance, inspection and enforcement	44	25	11	9	8	1	2	71	18	225
2017	Communications or public affairs	55	27	9	4	5	0	0	82	9	180
2017	Access to information and privacy	44	31	9	7	8	2	0	76	14	65
2017	Security	49	27	14	4	6	0	0	76	10	189
2017	Science and technology	43	31	11	9	5	1	1	75	14	930
2017	Library services	41	27	9	16	6	0	0	68	23	43
2017	Legal services	55	21	18	2	4	0	0	77	6	50
2017	Administration and operations	51	25	11	6	6	0	0	77	12	1686
2017	Human resources	53	26	8	7	5	0	0	79	12	682
2017	Financial management	49	25	12	6	7	0	0	75	13	804
2017	Procurement	45	31	13	6	4	0	0	76	11	768
2017	Real property	42	29	13	8	9	0	0	71	17	670
2017	Materiel management	42	31	12	8	6	0	0	74	14	804
2017	Information management	52	30	9	5	4	0	0	82	9	401
2017	Information technology	47	27	13	6	6	0	0	75	12	826
2017	Internal audit	48	32	11	5	4	0	0	80	9	61
2017	Evaluation	48	33	5	4	9	0	0	82	13	54
2017	Data sciences	43	26	15	3	13	0	0	69	16	58
2017	Policy	56	26	8	6	3	0	0	83	10	204
2017	Project management	50	28	12	5	4	0	0	78	10	597
2017	Other services to the public	37	29	16	8	10	0	0	66	18	349
2017	None of the above	39	30	14	8	9	0	1	69	17	1983
2014	Client contact centre	30	38	16	7	8	1	0	69	15	478
2014	Health care practitioners	40	28	13	10	9	1	0	69	19	502
2014	Federal regulators	56	30	8	2	2	0	2	88	4	43
2014	Compliance, inspection and enforcement	41	33	9	8	7	1	0	75	16	373
2014	Communications or public affairs	40	34	13	7	6	1	0	74	13	211
2014	Access to information and privacy	60	23	8	5	4	0	0	83	9	79
2014	Security	46	28	14	6	5	0	0	75	11	207
2014	Science and technology	39	33	12	8	7	0	0	73	15	1246
2014	Library services	51	17	13	9	6	3	0	71	16	60
2014	Legal services	59	28	7	1	5	0	0	87	6	58
2014	Administration and operations	48	27	11	8	6	0	0	75	14	2246
2014	Human resources	52	26	9	7	5	0	0	79	13	847
2014	Financial management	46	29	10	7	8	0	0	75	14	858
2014	Procurement	36	36	14	7	6	0	0	73	13	927
2014	Real property	41	32	12	9	6	0	0	73	15	448
2014	Materiel management	41	31	12	7	8	0	0	72	15	1015
2014	Information management	46	30	11	7	6	0	0	77	12	589
2014	Information technology	42	31	12	7	7	0	0	73	15	1017
2014	Internal audit	46	29	8	11	5	0	1	76	17	90
2014	Evaluation	38	31	11	8	12	0	0	69	20	64
2014	Other services to the public	36	31	12	11	9	0	1	67	20	644
2014	None of the above	35	32	13	9	10	1	1	68	19	2569

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	33	34	13	9	0	7	4	76	10	37
2018	Health care practitioners	24	40	9	11	11	3	2	67	24	49
2018	Federal regulators	34	38	8	0	0	12	9	90	0	12
2018	Compliance, inspection and enforcement	20	31	25	13	5	1	5	55	19	69
2018	Communications or public affairs	27	42	9	5	2	2	14	82	8	59
2018	Access to information and privacy	21	37	11	5	6	5	15	73	14	19
2018	Security	21	31	22	13	8	0	4	55	22	51
2018	Science and technology	19	32	23	12	7	3	4	55	20	193
2018	Library services	18	43	29	0	0	11	0	68	0	11
2018	Administration and operations	20	37	17	13	6	2	5	61	20	318
2018	Human resources	24	42	16	6	4	2	6	73	10	168
2018	Financial management	21	33	19	11	4	3	9	62	17	213
2018	Procurement	22	38	18	9	6	1	7	65	16	194
2018	Real property	13	33	21	18	12	2	2	47	31	168
2018	Materiel management	15	38	23	12	5	4	4	57	19	184
2018	Information management	27	26	19	6	12	3	7	59	20	106
2018	Information technology	24	33	20	10	5	4	4	62	16	191
2018	Internal audit	23	24	5	33	10	5	0	50	46	21
2018	Evaluation	22	27	18	18	7	0	7	53	27	13
2018	Policy	23	42	13	7	6	4	4	72	14	71
2018	Project management	15	38	21	11	4	3	7	60	17	208
2018	Other services to the public	19	30	17	17	15	0	2	50	33	55
2018	None of the above	16	32	14	19	13	4	3	51	33	243
2017	Client contact centre	12	50	25	8	2	2	2	64	10	50
2017	Health care practitioners	12	44	18	12	9	0	4	59	22	41
2017	Federal regulators	18	65	17	0	0	0	0	83	0	11
2017	Compliance, inspection and enforcement	16	34	18	16	8	4	4	54	26	68
2017	Communications or public affairs	32	34	14	5	1	3	11	77	7	61
2017	Access to information and privacy	18	49	5	19	9	0	0	67	29	22
2017	Security	10	55	17	3	3	2	10	73	8	46
2017	Science and technology	23	37	19	11	3	2	5	64	15	238
2017	Library services	8	32	31	8	0	7	13	51	10	13
2017	Administration and operations	26	38	12	11	7	1	5	68	19	379
2017	Human resources	28	42	12	7	4	2	6	76	11	204
2017	Financial management	27	35	13	12	6	1	6	67	19	282
2017	Procurement	24	39	18	10	3	3	5	68	13	252
2017	Real property	15	31	21	17	10	1	4	49	29	201
2017	Materiel management	18	42	15	13	7	2	4	63	21	210
2017	Information management	25	43	10	9	7	2	4	72	17	122
2017	Information technology	24	35	14	10	8	5	3	65	20	242
2017	Internal audit	25	19	15	16	7	10	8	54	28	27
2017	Evaluation	55	34	6	5	0	0	0	89	5	16
2017	Data sciences	19	27	25	19	0	9	0	51	21	11
2017	Policy	29	31	20	10	1	2	6	66	12	67
2017	Project management	23	38	17	10	4	3	5	66	15	240
2017	Other services to the public	13	41	16	13	17	1	0	54	30	67
2017	None of the above	19	33	17	17	9	3	2	55	28	375
2014	Client contact centre	18	35	19	14	7	3	4	57	22	81
2014	Health care practitioners	21	39	19	9	11	1	0	61	20	63
2014	Federal regulators	55	14	16	7	0	0	7	75	8	13
2014	Compliance, inspection and enforcement	25	35	14	16	6	0	4	63	23	107
2014	Communications or public affairs	31	31	9	10	4	0	14	73	17	70
2014	Access to information and privacy	23	50	16	0	4	0	8	79	4	26
2014	Security	22	45	10	8	10	0	5	71	18	55
2014	Science and technology	19	34	19	10	7	5	5	60	19	318
2014	Library services	14	30	20	20	6	4	5	49	29	20
2014	Administration and operations	29	37	13	10	8	2	1	68	18	452
2014	Human resources	33	34	12	6	4	3	8	75	11	255
2014	Financial management	23	32	15	12	6	5	7	62	21	281
2014	Procurement	20	36	20	13	5	3	4	60	19	271
2014	Real property	15	40	19	9	11	3	3	58	22	158
2014	Materiel management	22	34	18	12	8	2	5	60	21	277
2014	Information management	22	42	14	8	8	2	3	68	17	181
2014	Information technology	25	37	16	11	5	2	4	66	17	284
2014	Internal audit	18	33	15	9	9	0	15	61	21	33
2014	Evaluation	30	29	16	25	0	0	0	59	25	20
2014	Other services to the public	23	35	8	20	14	0	0	59	34	109
2014	None of the above	17	36	19	13	10	2	3	56	24	503

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	24	37	21	10	7	2	0	62	17	265
2018	Health care practitioners	29	29	17	10	11	3	0	60	22	360
2018	Federal regulators	58	30	3	0	3	6	0	94	3	30
2018	Compliance, inspection and enforcement	27	38	15	8	8	4	0	68	17	242
2018	Communications or public affairs	46	33	15	2	2	2	0	81	4	190
2018	Access to information and privacy	41	29	14	11	3	1	0	71	14	70
2018	Security	30	34	18	9	5	2	0	66	15	206
2018	Science and technology	24	31	19	12	9	4	0	58	22	772
2018	Library services	33	17	26	15	2	8	0	54	19	48
2018	Legal services	42	27	11	3	5	4	8	78	10	54
2018	Administration and operations	39	31	14	9	5	2	0	71	15	1343
2018	Human resources	26	32	13	16	8	4	0	60	26	707
2018	Financial management	29	36	15	11	5	4	0	68	17	695
2018	Procurement	27	35	16	9	7	6	0	66	16	643
2018	Real property	15	30	21	17	14	3	0	46	32	534
2018	Materiel management	25	30	19	12	10	4	0	57	23	745
2018	Information management	35	33	15	7	5	5	0	71	13	345
2018	Information technology	29	35	19	7	5	5	0	67	13	659
2018	Internal audit	21	35	21	7	10	6	0	60	18	65
2018	Evaluation	38	29	16	8	9	1	0	67	17	40
2018	Data sciences	31	18	23	12	14	2	0	50	27	53
2018	Policy	41	30	13	11	3	2	0	72	14	197
2018	Project management	29	37	16	9	4	4	0	69	14	543
2018	Other services to the public	22	29	18	14	15	2	0	52	30	304
2018	None of the above	19	27	22	13	16	4	0	48	30	1337
2017	Client contact centre	22	41	18	10	4	4	0	67	15	341
2017	Health care practitioners	32	31	18	8	7	5	0	66	16	402
2017	Federal regulators	40	28	25	7	0	0	0	68	7	25
2017	Compliance, inspection and enforcement	23	29	15	16	11	5	1	56	28	228
2017	Communications or public affairs	35	36	12	6	3	7	0	77	10	182
2017	Access to information and privacy	18	36	11	17	10	9	0	59	29	66
2017	Security	25	42	14	8	7	3	1	70	15	191
2017	Science and technology	26	29	18	13	9	6	0	58	23	933
2017	Library services	29	32	18	13	0	7	2	67	14	45
2017	Legal services	39	32	10	8	4	8	0	77	12	51
2017	Administration and operations	32	35	14	10	7	3	0	69	17	1695
2017	Human resources	26	34	16	12	7	4	0	62	21	686
2017	Financial management	29	35	16	9	7	3	0	67	17	808
2017	Procurement	29	36	18	8	6	4	1	68	14	773
2017	Real property	17	31	24	11	13	5	0	51	25	672
2017	Materiel management	27	33	13	11	11	5	0	64	22	808
2017	Information management	31	36	14	11	4	5	0	70	16	405
2017	Information technology	29	33	16	9	6	6	0	67	17	826
2017	Internal audit	24	36	12	12	12	4	0	63	25	63
2017	Evaluation	41	24	14	5	9	6	0	69	16	56
2017	Data sciences	26	22	10	14	16	12	0	54	34	58
2017	Policy	41	32	12	5	5	5	0	77	10	204
2017	Project management	33	33	18	8	6	3	0	68	14	599
2017	Other services to the public	23	32	14	15	13	2	0	56	29	349
2017	None of the above	19	30	20	14	12	4	1	51	27	1993
2014	Client contact centre	17	37	22	12	8	3	0	57	20	476
2014	Health care practitioners	29	34	15	9	9	4	0	65	19	501
2014	Federal regulators	28	41	13	11	4	3	0	71	16	44
2014	Compliance, inspection and enforcement	21	34	17	11	14	3	0	57	26	376
2014	Communications or public affairs	23	39	14	13	7	4	0	65	21	211
2014	Access to information and privacy	21	45	22	3	5	4	1	69	8	79
2014	Security	20	39	16	11	8	5	0	63	20	206
2014	Science and technology	20	33	18	13	10	6	0	56	24	1244
2014	Library services	22	35	13	10	4	17	0	68	16	60
2014	Legal services	41	26	10	9	10	3	0	70	20	58
2014	Administration and operations	29	35	16	10	7	3	0	66	17	2244
2014	Human resources	23	37	15	13	8	4	0	63	22	849
2014	Financial management	29	35	15	11	7	3	0	66	19	859
2014	Procurement	23	37	17	10	8	4	0	63	19	928
2014	Real property	21	34	21	10	10	4	1	57	21	448
2014	Materiel management	24	34	18	9	11	4	0	60	21	1017
2014	Information management	28	35	16	11	6	5	0	66	18	589
2014	Information technology	24	34	17	10	6	8	0	64	18	1018
2014	Internal audit	35	28	9	12	13	3	0	65	26	90
2014	Evaluation	20	28	18	18	7	7	0	52	28	64
2014	Other services to the public	16	29	19	15	17	4	0	47	33	643
2014	None of the above	16	30	19	14	15	6	0	49	30	2569

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	23	33	22	10	10	1	0	57	21	265
2018	Health care practitioners	25	28	15	16	15	1	0	53	31	359
2018	Federal regulators	49	39	6	0	6	0	0	88	6	30
2018	Compliance, inspection and enforcement	25	35	14	15	10	1	0	61	25	242
2018	Communications or public affairs	40	40	11	7	2	0	0	80	9	190
2018	Access to information and privacy	36	42	8	11	3	0	0	78	14	70
2018	Security	29	29	18	11	11	2	0	59	23	203
2018	Science and technology	19	28	22	15	15	1	0	48	30	771
2018	Library services	25	22	19	18	10	5	0	50	30	48
2018	Legal services	35	33	11	3	7	2	8	77	11	54
2018	Administration and operations	34	31	14	12	7	1	0	66	19	1340
2018	Human resources	22	31	15	16	13	2	0	54	30	704
2018	Financial management	30	32	17	14	6	2	0	62	20	686
2018	Procurement	27	34	18	9	10	1	0	61	20	644
2018	Real property	13	24	20	24	18	1	0	37	43	531
2018	Materiel management	21	29	20	13	14	2	0	52	28	741
2018	Information management	30	36	16	9	7	3	0	68	16	344
2018	Information technology	25	34	20	10	9	2	0	60	19	656
2018	Internal audit	18	38	19	13	10	1	0	57	24	65
2018	Evaluation	28	33	13	15	11	0	0	62	26	40
2018	Data sciences	25	32	5	20	18	0	0	57	38	53
2018	Policy	35	33	16	9	6	1	0	68	16	195
2018	Project management	25	36	18	11	8	2	0	62	20	542
2018	Other services to the public	18	29	20	16	16	1	0	48	32	304
2018	None of the above	16	26	21	15	19	2	0	43	35	1335
2017	Client contact centre	20	35	23	12	7	3	0	56	20	341
2017	Health care practitioners	25	34	18	14	9	1	0	59	22	402
2017	Federal regulators	22	34	27	17	0	0	0	56	17	25
2017	Compliance, inspection and enforcement	22	26	17	18	15	2	1	49	34	229
2017	Communications or public affairs	32	35	14	10	6	3	0	69	16	181
2017	Access to information and privacy	16	37	14	16	14	3	0	55	31	66
2017	Security	24	36	15	14	10	2	0	61	25	191
2017	Science and technology	16	30	16	18	18	1	0	47	36	933
2017	Library services	24	36	16	19	2	2	0	62	22	45
2017	Legal services	41	24	14	13	4	4	0	68	18	51
2017	Administration and operations	29	33	16	12	8	2	0	63	20	1696
2017	Human resources	21	35	16	15	12	1	0	57	27	686
2017	Financial management	29	33	16	11	9	2	0	63	21	807
2017	Procurement	27	32	21	9	9	1	0	60	19	773
2017	Real property	14	27	21	19	17	2	0	42	36	672
2017	Materiel management	23	35	16	13	11	2	0	59	24	808
2017	Information management	28	30	20	12	8	2	0	59	20	404
2017	Information technology	23	31	19	15	9	2	0	55	25	827
2017	Internal audit	32	27	10	16	14	2	0	59	30	63
2017	Evaluation	45	17	16	14	6	2	0	63	20	55
2017	Data sciences	23	30	12	10	21	3	0	55	33	58
2017	Policy	36	36	15	9	3	1	0	72	12	204
2017	Project management	27	35	17	12	7	1	0	63	20	599
2017	Other services to the public	20	26	16	18	18	1	1	47	37	348
2017	None of the above	16	28	18	18	17	2	1	45	36	1992
2014	Client contact centre	16	32	24	17	9	3	0	49	26	477
2014	Health care practitioners	23	33	17	13	11	3	0	58	25	500
2014	Federal regulators	25	29	23	18	4	0	0	54	22	44
2014	Compliance, inspection and enforcement	16	32	19	15	17	1	0	48	32	376
2014	Communications or public affairs	20	36	16	15	12	1	0	56	28	211
2014	Access to information and privacy	18	39	24	12	6	0	1	57	18	79
2014	Security	19	31	20	19	12	0	0	50	30	207
2014	Science and technology	13	28	19	21	17	1	0	41	39	1244
2014	Library services	13	44	15	18	10	1	0	57	28	60
2014	Legal services	36	31	13	10	10	0	0	67	20	59
2014	Administration and operations	26	33	16	14	9	1	0	60	23	2245
2014	Human resources	20	35	17	15	10	2	0	56	26	849
2014	Financial management	24	36	17	13	9	2	0	61	22	859
2014	Procurement	17	36	22	13	11	2	0	54	24	928
2014	Real property	16	31	21	16	15	1	1	47	31	447
2014	Materiel management	19	32	20	14	15	1	0	52	29	1017
2014	Information management	23	32	19	17	8	1	0	56	26	589
2014	Information technology	18	31	22	15	11	3	0	51	27	1018
2014	Internal audit	27	32	13	14	12	1	0	60	27	90
2014	Evaluation	15	41	13	17	12	2	0	57	30	64
2014	Other services to the public	14	24	19	17	23	2	0	40	41	641
2014	None of the above	15	26	19	19	20	2	0	41	39	2571

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	17	31	29	10	9	4	0	50	20	264
2018	Health care practitioners	18	27	19	17	17	2	0	45	35	358
2018	Federal regulators	30	53	6	9	3	0	0	83	12	30
2018	Compliance, inspection and enforcement	17	28	24	18	10	3	0	46	29	242
2018	Communications or public affairs	27	38	14	15	4	2	0	67	19	188
2018	Access to information and privacy	25	32	26	10	6	1	0	57	16	70
2018	Security	19	34	18	13	12	3	0	55	26	206
2018	Science and technology	12	24	24	19	17	3	0	38	37	771
2018	Library services	16	23	28	15	13	5	0	41	29	48
2018	Legal services	30	30	12	9	7	4	8	68	18	54
2018	Administration and operations	25	32	18	14	9	2	0	58	23	1339
2018	Human resources	15	30	17	19	15	3	0	47	35	703
2018	Financial management	21	33	19	16	8	3	0	56	24	690
2018	Procurement	16	32	25	13	10	4	0	50	24	643
2018	Real property	7	20	23	26	23	2	0	27	50	532
2018	Materiel management	13	29	24	15	15	4	0	44	31	743
2018	Information management	23	29	19	17	7	4	0	55	25	342
2018	Information technology	15	32	23	17	9	5	0	49	27	656
2018	Internal audit	11	23	25	31	7	3	0	35	39	65
2018	Evaluation	14	27	34	14	11	0	0	41	26	40
2018	Data sciences	10	29	14	20	18	8	0	44	41	53
2018	Policy	20	39	17	16	8	1	0	59	24	196
2018	Project management	14	34	21	18	9	3	0	51	27	543
2018	Other services to the public	15	25	21	19	19	2	0	40	38	304
2018	None of the above	10	23	24	19	22	3	0	34	42	1329
2017	Client contact centre	15	33	27	12	7	5	0	51	20	341
2017	Health care practitioners	15	34	20	18	10	3	0	51	29	402
2017	Federal regulators	15	38	36	8	3	0	0	53	12	26
2017	Compliance, inspection and enforcement	15	25	20	18	18	3	1	42	37	229
2017	Communications or public affairs	24	31	18	13	7	6	0	59	21	182
2017	Access to information and privacy	9	34	15	18	14	8	2	47	36	66
2017	Security	14	34	18	16	13	3	0	50	31	190
2017	Science and technology	11	25	21	20	18	5	0	38	40	934
2017	Library services	16	27	27	26	0	4	0	44	28	45
2017	Legal services	27	31	11	18	6	7	0	62	25	51
2017	Administration and operations	20	34	18	15	9	3	0	56	25	1694
2017	Human resources	16	28	18	19	16	3	0	45	37	686
2017	Financial management	19	33	20	16	9	3	0	54	26	808
2017	Procurement	18	32	26	11	9	2	0	52	21	770
2017	Real property	9	24	19	24	20	3	0	34	46	673
2017	Materiel management	15	30	20	19	12	4	0	46	33	805
2017	Information management	19	31	20	16	9	4	0	52	26	405
2017	Information technology	15	32	21	18	11	4	0	49	30	826
2017	Internal audit	18	29	19	16	14	4	0	49	31	63
2017	Evaluation	21	34	20	10	8	6	0	58	20	56
2017	Data sciences	20	27	14	14	23	3	0	48	38	58
2017	Policy	19	40	20	6	9	5	0	63	16	204
2017	Project management	16	34	20	16	11	2	0	51	28	599
2017	Other services to the public	15	23	20	19	21	2	0	38	41	348
2017	None of the above	11	25	20	21	19	4	1	37	42	1992
2014	Client contact centre	11	27	31	19	7	5	0	40	27	478
2014	Health care practitioners	16	32	18	16	13	4	0	50	31	500
2014	Federal regulators	19	32	21	20	6	2	0	52	27	44
2014	Compliance, inspection and enforcement	10	25	23	17	21	3	0	37	39	376
2014	Communications or public affairs	11	33	21	18	14	2	0	46	33	210
2014	Access to information and privacy	9	40	24	17	5	5	0	51	23	78
2014	Security	12	29	22	17	16	4	0	43	34	207
2014	Science and technology	9	23	22	23	20	3	0	33	45	1245
2014	Library services	8	24	26	18	13	10	0	36	35	60
2014	Legal services	27	30	12	14	10	5	2	61	26	58
2014	Administration and operations	19	32	19	16	11	2	0	52	28	2244
2014	Human resources	12	31	18	22	13	3	0	45	36	849
2014	Financial management	16	34	20	16	10	3	0	52	27	857
2014	Procurement	10	32	27	17	11	3	0	43	29	928
2014	Real property	7	28	22	22	19	2	1	36	42	449
2014	Materiel management	13	27	22	19	16	3	0	41	37	1016
2014	Information management	16	28	20	19	12	4	0	46	33	589
2014	Information technology	11	27	24	19	13	5	0	40	34	1017
2014	Internal audit	19	32	11	23	13	2	0	52	36	88
2014	Evaluation	12	31	17	28	8	5	0	45	38	64
2014	Other services to the public	11	22	22	17	24	3	0	34	43	643
2014	None of the above	10	23	20	21	22	3	0	34	45	2570

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	18	30	28	13	10	1	0	48	23	262
2018	Health care practitioners	17	27	15	18	22	1	0	44	41	359
2018	Federal regulators	39	40	6	9	6	0	0	79	15	30
2018	Compliance, inspection and enforcement	16	32	18	20	13	1	0	48	34	240
2018	Communications or public affairs	23	39	16	14	7	1	0	63	21	189
2018	Access to information and privacy	21	32	17	15	14	1	0	54	30	70
2018	Security	17	30	19	18	14	2	0	48	32	206
2018	Science and technology	13	25	20	22	18	2	0	39	40	772
2018	Library services	10	26	24	16	18	6	0	38	36	47
2018	Legal services	25	34	11	14	7	2	8	65	23	54
2018	Administration and operations	22	28	17	17	13	1	0	51	31	1339
2018	Human resources	14	28	16	22	19	2	0	43	41	705
2018	Financial management	16	34	16	18	13	2	0	52	32	694
2018	Procurement	16	33	20	18	11	2	0	49	30	643
2018	Real property	7	25	17	26	23	2	0	32	50	532
2018	Materiel management	14	29	21	18	17	2	0	43	35	744
2018	Information management	20	31	16	18	12	4	0	53	31	343
2018	Information technology	15	30	20	20	12	2	0	46	33	658
2018	Internal audit	17	23	19	29	12	0	0	40	41	65
2018	Evaluation	10	35	22	16	14	3	0	46	31	40
2018	Data sciences	13	14	18	29	18	7	0	29	51	53
2018	Policy	16	37	17	18	12	1	0	54	29	197
2018	Project management	14	35	17	22	11	1	0	50	33	543
2018	Other services to the public	12	26	18	20	23	2	0	38	43	304
2018	None of the above	9	23	21	21	24	2	0	33	46	1334
2017	Client contact centre	13	41	21	12	9	4	0	56	22	338
2017	Health care practitioners	15	33	18	16	15	3	0	50	32	402
2017	Federal regulators	27	30	25	15	3	0	0	57	18	26
2017	Compliance, inspection and enforcement	14	28	17	20	18	2	1	43	39	229
2017	Communications or public affairs	20	33	15	20	10	3	0	54	31	182
2017	Access to information and privacy	12	30	16	17	22	3	0	43	40	66
2017	Security	16	32	12	20	16	4	0	50	37	191
2017	Science and technology	12	26	20	21	18	2	0	39	40	933
2017	Library services	9	42	18	12	13	7	0	54	26	45
2017	Legal services	20	39	12	16	9	4	0	62	26	51
2017	Administration and operations	18	33	16	19	13	2	0	52	32	1693
2017	Human resources	13	32	14	23	15	2	0	47	39	684
2017	Financial management	17	31	16	21	14	2	0	49	35	806
2017	Procurement	17	33	22	14	13	1	0	51	27	771
2017	Real property	11	22	23	22	19	2	0	34	42	670
2017	Materiel management	13	33	17	17	17	3	0	48	35	806
2017	Information management	19	31	16	17	14	3	0	51	32	404
2017	Information technology	15	31	19	20	12	2	0	48	33	826
2017	Internal audit	20	30	15	22	11	3	0	51	34	63
2017	Evaluation	22	27	16	23	13	0	0	49	35	56
2017	Data sciences	17	28	23	13	18	2	0	45	31	57
2017	Policy	19	31	15	22	9	4	0	52	32	204
2017	Project management	17	35	20	15	11	2	0	53	27	597
2017	Other services to the public	15	26	15	22	21	1	0	41	44	344
2017	None of the above	11	26	17	22	21	3	1	38	44	1986
2014	Client contact centre	14	32	25	17	9	3	0	48	27	478
2014	Health care practitioners	17	31	15	18	15	4	0	50	34	500
2014	Federal regulators	14	38	19	11	16	2	0	53	28	44
2014	Compliance, inspection and enforcement	10	30	15	26	18	1	0	40	44	374
2014	Communications or public affairs	11	34	17	21	14	2	1	47	36	211
2014	Access to information and privacy	13	38	20	15	12	1	0	52	28	79
2014	Security	13	31	18	18	18	1	0	44	37	207
2014	Science and technology	9	27	20	23	19	2	0	37	42	1246
2014	Library services	8	36	16	26	8	6	0	47	36	60
2014	Legal services	27	29	15	15	13	0	0	57	28	59
2014	Administration and operations	16	33	16	20	13	2	0	50	34	2245
2014	Human resources	12	34	15	21	16	2	0	47	38	848
2014	Financial management	14	32	17	22	15	1	0	46	37	858
2014	Procurement	13	33	22	19	13	1	0	46	32	927
2014	Real property	10	27	20	22	19	1	1	37	42	447
2014	Materiel management	13	30	20	18	17	2	0	44	36	1016
2014	Information management	15	31	18	20	13	1	0	47	34	588
2014	Information technology	12	30	19	21	16	3	0	43	37	1018
2014	Internal audit	21	27	12	22	16	1	0	49	39	89
2014	Evaluation	11	31	16	25	12	4	0	44	39	64
2014	Other services to the public	11	25	18	20	24	2	0	37	45	644
2014	None of the above	9	23	18	23	24	3	0	33	48	2568

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	22	42	22	8	5	1	0	65	13	266
2018	Health care practitioners	23	39	17	12	10	0	0	61	22	360
2018	Federal regulators	53	35	3	9	0	0	0	88	9	30
2018	Compliance, inspection and enforcement	21	43	18	11	7	0	0	64	17	242
2018	Communications or public affairs	33	48	14	2	2	2	0	82	4	189
2018	Access to information and privacy	28	41	16	5	4	4	1	73	10	72
2018	Security	29	38	14	13	6	0	0	67	19	206
2018	Science and technology	16	41	20	16	7	0	0	57	23	768
2018	Library services	21	45	17	12	5	0	0	66	16	47
2018	Legal services	39	39	7	2	7	0	6	83	10	52
2018	Administration and operations	28	38	17	11	5	0	0	67	16	1336
2018	Human resources	27	42	14	10	6	1	0	69	17	699
2018	Financial management	27	40	16	12	4	1	0	68	15	693
2018	Procurement	23	43	19	11	4	1	0	67	14	645
2018	Real property	13	30	26	19	12	1	0	43	30	528
2018	Materiel management	19	38	23	12	6	1	0	58	18	741
2018	Information management	31	38	16	12	3	1	0	69	15	347
2018	Information technology	23	42	20	10	4	0	0	66	14	657
2018	Internal audit	26	42	15	16	1	0	0	68	18	65
2018	Evaluation	20	52	19	3	6	0	0	72	9	40
2018	Data sciences	15	45	20	9	10	2	0	60	19	54
2018	Policy	32	44	9	12	3	0	0	76	15	196
2018	Project management	24	46	17	9	4	0	0	70	12	542
2018	Other services to the public	17	38	20	15	9	0	0	55	24	302
2018	None of the above	14	34	25	16	11	1	0	48	27	1336
2017	Client contact centre	22	42	20	11	2	3	0	66	13	339
2017	Health care practitioners	25	47	13	8	5	2	0	74	13	401
2017	Federal regulators	36	28	19	5	7	5	0	68	12	26
2017	Compliance, inspection and enforcement	23	35	19	15	9	0	0	57	24	229
2017	Communications or public affairs	40	38	10	9	3	0	0	78	12	181
2017	Access to information and privacy	19	49	12	14	5	2	0	69	19	66
2017	Security	24	41	19	9	6	0	0	66	15	191
2017	Science and technology	19	36	21	15	8	1	0	55	24	931
2017	Library services	28	50	7	13	2	0	0	78	15	45
2017	Legal services	39	33	18	8	2	0	0	72	10	50
2017	Administration and operations	27	40	17	10	5	1	0	68	15	1692
2017	Human resources	24	45	14	12	5	0	0	69	17	685
2017	Financial management	27	40	16	11	4	1	0	68	15	807
2017	Procurement	25	42	20	8	4	0	0	67	12	771
2017	Real property	12	36	23	17	11	1	0	48	28	670
2017	Materiel management	21	40	20	12	6	1	0	61	18	808
2017	Information management	29	40	17	9	5	1	0	69	14	404
2017	Information technology	24	42	18	10	5	0	0	67	14	826
2017	Internal audit	34	35	9	20	1	0	0	69	21	62
2017	Evaluation	31	36	16	8	6	3	0	69	14	56
2017	Data sciences	19	45	11	11	9	5	0	67	21	58
2017	Policy	34	43	12	7	3	0	0	77	11	204
2017	Project management	26	43	16	9	5	1	0	69	15	598
2017	Other services to the public	21	36	18	13	11	1	0	57	25	347
2017	None of the above	15	35	22	15	10	1	1	52	25	1988
2014	Client contact centre	17	41	26	10	4	2	0	59	14	477
2014	Health care practitioners	29	40	13	9	5	2	0	71	15	502
2014	Federal regulators	23	41	20	10	3	2	0	65	14	44
2014	Compliance, inspection and enforcement	18	37	20	16	10	0	0	54	26	375
2014	Communications or public affairs	22	43	15	13	5	1	0	66	19	211
2014	Access to information and privacy	23	41	25	5	3	3	0	66	8	78
2014	Security	21	36	22	11	8	2	0	58	19	207
2014	Science and technology	14	37	22	15	10	1	0	52	26	1247
2014	Library services	15	46	21	10	2	7	0	65	12	60
2014	Legal services	41	37	12	7	3	0	0	79	10	59
2014	Administration and operations	26	38	17	11	6	2	0	65	17	2244
2014	Human resources	26	41	15	11	5	1	0	68	17	847
2014	Financial management	24	41	17	10	5	2	0	66	16	858
2014	Procurement	21	41	21	9	6	2	0	63	16	928
2014	Real property	17	37	21	14	10	1	0	55	24	448
2014	Materiel management	19	40	18	12	9	1	0	60	22	1017
2014	Information management	24	37	21	12	5	1	0	62	17	588
2014	Information technology	21	37	20	13	8	2	0	58	21	1018
2014	Internal audit	31	41	15	7	6	0	0	72	12	90
2014	Evaluation	20	42	13	14	9	1	0	63	24	64
2014	Other services to the public	13	34	22	15	13	2	0	49	28	649
2014	None of the above	15	34	19	17	12	2	0	50	31	2570

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	24	44	18	10	4	1	0	69	13	265
2018	Health care practitioners	32	38	10	12	6	1	0	71	18	358
2018	Federal regulators	42	28	11	14	3	0	2	72	17	30
2018	Compliance, inspection and enforcement	31	42	13	6	6	1	1	75	12	242
2018	Communications or public affairs	33	33	13	12	4	2	2	69	17	192
2018	Access to information and privacy	27	40	15	9	8	0	0	68	17	72
2018	Security	32	40	12	9	7	0	1	72	16	203
2018	Science and technology	24	36	18	13	8	1	0	61	21	769
2018	Library services	21	30	26	12	3	5	3	55	17	47
2018	Legal services	40	40	2	4	9	0	6	85	13	53
2018	Administration and operations	35	37	12	9	4	1	1	74	13	1334
2018	Human resources	34	38	13	8	5	1	0	73	14	699
2018	Financial management	33	35	12	10	6	2	1	70	17	691
2018	Procurement	27	41	17	9	5	1	1	69	14	646
2018	Real property	18	41	17	11	10	2	1	61	21	529
2018	Materiel management	29	39	14	12	5	1	1	69	17	737
2018	Information management	35	35	11	9	7	3	1	72	16	346
2018	Information technology	31	42	13	8	4	2	0	74	13	658
2018	Internal audit	38	37	19	3	3	0	0	75	6	65
2018	Evaluation	23	53	11	9	3	0	0	76	13	39
2018	Data sciences	15	39	10	19	12	6	0	57	33	54
2018	Policy	37	40	10	7	4	1	1	78	12	197
2018	Project management	30	41	14	7	6	1	1	72	13	541
2018	Other services to the public	28	36	17	11	7	0	1	65	18	302
2018	None of the above	22	35	20	10	10	2	1	59	20	1338
2017	Client contact centre	27	45	13	9	3	3	0	74	13	339
2017	Health care practitioners	39	35	13	8	2	2	0	76	10	401
2017	Federal regulators	31	41	23	0	0	5	0	76	0	26
2017	Compliance, inspection and enforcement	34	40	12	7	6	2	0	75	13	228
2017	Communications or public affairs	42	34	10	6	2	5	1	81	8	180
2017	Access to information and privacy	30	45	8	8	8	2	0	76	16	65
2017	Security	34	41	13	7	1	1	2	78	9	189
2017	Science and technology	27	41	13	10	5	3	1	71	16	931
2017	Library services	42	22	16	9	0	11	0	72	10	45
2017	Legal services	38	31	10	10	8	4	0	72	18	50
2017	Administration and operations	38	36	10	7	5	1	1	76	13	1691
2017	Human resources	39	40	10	6	4	2	0	80	10	685
2017	Financial management	35	37	12	8	6	2	0	74	14	807
2017	Procurement	35	43	11	6	3	1	1	79	9	770
2017	Real property	25	39	14	12	7	2	1	67	19	668
2017	Materiel management	33	40	14	6	3	2	1	76	10	803
2017	Information management	40	36	9	7	3	3	2	80	11	404
2017	Information technology	33	40	12	9	3	2	1	75	13	824
2017	Internal audit	47	35	6	11	2	0	0	81	13	62
2017	Evaluation	51	33	10	0	2	3	0	87	2	56
2017	Data sciences	44	22	11	10	2	7	4	74	14	58
2017	Policy	43	34	12	8	2	1	0	78	10	204
2017	Project management	36	43	11	6	2	1	0	80	9	595
2017	Other services to the public	29	35	16	9	9	2	0	65	18	347
2017	None of the above	26	37	17	10	7	2	1	65	18	1986
2014	Client contact centre	25	42	19	9	4	2	0	68	13	479
2014	Health care practitioners	41	34	10	8	5	3	0	77	13	502
2014	Federal regulators	32	47	12	0	9	0	0	79	9	44
2014	Compliance, inspection and enforcement	37	36	13	6	5	2	1	75	11	375
2014	Communications or public affairs	35	41	8	10	4	1	1	77	15	211
2014	Access to information and privacy	33	44	12	5	3	4	0	80	8	79
2014	Security	42	34	10	6	3	4	1	80	9	207
2014	Science and technology	30	41	12	8	5	3	0	74	14	1246
2014	Library services	23	47	13	4	8	3	2	74	12	59
2014	Legal services	33	35	10	9	8	5	0	72	18	59
2014	Administration and operations	40	37	10	6	4	2	1	79	10	2246
2014	Human resources	41	39	8	6	3	2	0	82	10	848
2014	Financial management	36	38	10	7	7	2	1	76	14	858
2014	Procurement	36	42	10	5	4	2	0	80	10	927
2014	Real property	31	37	15	8	5	3	1	70	14	449
2014	Materiel management	36	37	12	7	5	2	1	75	13	1017
2014	Information management	40	36	12	8	2	2	0	78	10	589
2014	Information technology	34	39	12	7	5	2	1	76	12	1018
2014	Internal audit	47	39	2	6	4	0	1	88	10	89
2014	Evaluation	44	31	8	7	5	4	1	79	12	64
2014	Other services to the public	30	40	13	9	6	2	0	71	15	649
2014	None of the above	27	39	14	9	7	3	1	68	17	2569

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	28	43	16	8	4	1	0	72	12	266
2018	Health care practitioners	31	33	21	8	7	0	0	63	15	360
2018	Federal regulators	51	26	17	0	3	2	0	80	3	30
2018	Compliance, inspection and enforcement	28	44	16	7	4	0	1	73	11	241
2018	Communications or public affairs	38	42	13	4	1	1	0	81	5	192
2018	Access to information and privacy	36	30	17	11	4	0	1	67	15	72
2018	Security	31	37	20	7	5	0	0	68	12	205
2018	Science and technology	27	37	22	9	5	0	0	64	14	768
2018	Library services	24	40	18	11	6	2	0	65	17	47
2018	Legal services	58	19	4	5	5	4	6	85	11	53
2018	Administration and operations	36	36	17	6	4	0	0	73	10	1338
2018	Human resources	34	35	17	8	5	1	0	70	13	697
2018	Financial management	33	38	15	9	4	1	0	72	13	690
2018	Procurement	32	38	20	7	3	1	0	70	10	643
2018	Real property	18	35	26	10	11	0	0	53	21	522
2018	Materiel management	30	37	17	9	6	1	0	68	15	736
2018	Information management	39	36	12	7	3	2	0	77	10	347
2018	Information technology	35	39	18	4	4	1	0	74	8	653
2018	Internal audit	35	41	13	6	4	0	0	76	10	65
2018	Evaluation	29	48	15	6	2	0	0	78	8	40
2018	Data sciences	22	38	22	12	5	2	0	61	17	54
2018	Policy	33	43	16	5	3	0	0	76	8	196
2018	Project management	37	36	17	6	3	0	0	74	10	543
2018	Other services to the public	25	35	21	10	8	1	0	60	18	301
2018	None of the above	19	33	23	12	11	1	0	53	23	1335

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	18	37	20	13	7	5	1	58	21	265
2018	Health care practitioners	16	29	20	14	15	4	1	48	31	359
2018	Federal regulators	31	29	9	18	3	10	0	66	23	30
2018	Compliance, inspection and enforcement	25	33	20	11	8	3	0	60	20	242
2018	Communications or public affairs	17	20	24	16	8	12	5	44	28	190
2018	Access to information and privacy	26	26	23	8	8	6	4	57	17	72
2018	Security	24	28	24	9	7	7	1	56	18	205
2018	Science and technology	19	26	21	14	14	5	1	49	29	770
2018	Library services	12	35	17	20	6	6	3	52	29	47
2018	Legal services	26	25	8	10	15	9	7	61	30	53
2018	Administration and operations	26	30	17	11	10	5	1	59	23	1338
2018	Human resources	22	24	19	14	15	6	1	49	31	701
2018	Financial management	22	26	22	13	10	6	1	52	24	691
2018	Procurement	16	32	22	12	11	5	1	51	25	645
2018	Real property	16	29	20	16	15	3	0	47	32	524
2018	Materiel management	23	29	18	12	12	5	1	56	26	740
2018	Information management	28	24	18	11	10	7	2	57	23	347
2018	Information technology	23	30	18	13	9	6	0	57	24	656
2018	Internal audit	23	25	28	14	9	1	0	48	23	64
2018	Evaluation	27	36	7	17	8	5	0	66	27	39
2018	Data sciences	10	24	16	20	26	5	0	36	48	54
2018	Policy	20	27	16	13	9	13	1	55	26	196
2018	Project management	23	32	19	9	10	5	1	59	21	543
2018	Other services to the public	20	35	17	11	15	3	0	56	27	301
2018	None of the above	17	28	21	15	15	3	0	47	31	1332
2017	Client contact centre	20	32	22	11	8	5	3	56	20	337
2017	Health care practitioners	21	31	17	11	14	5	1	55	27	401
2017	Federal regulators	21	40	18	7	3	12	0	69	11	26
2017	Compliance, inspection and enforcement	26	24	17	14	14	4	1	53	30	229
2017	Communications or public affairs	26	24	18	13	9	8	3	56	24	181
2017	Access to information and privacy	15	36	7	21	11	8	2	56	35	66
2017	Security	24	33	18	14	6	3	1	60	21	191
2017	Science and technology	17	31	18	14	12	7	1	53	28	930
2017	Library services	24	23	10	22	11	9	2	52	37	45
2017	Legal services	26	14	18	13	10	10	9	49	29	50
2017	Administration and operations	27	28	15	11	13	6	1	59	25	1691
2017	Human resources	20	28	17	14	14	6	2	52	30	683
2017	Financial management	24	27	18	10	13	6	1	55	25	806
2017	Procurement	19	30	19	14	11	5	1	53	27	767
2017	Real property	19	30	21	13	13	4	1	51	27	668
2017	Materiel management	22	33	15	11	11	7	1	60	24	804
2017	Information management	24	31	15	11	11	7	1	60	23	404
2017	Information technology	23	30	17	13	10	6	1	57	24	825
2017	Internal audit	20	29	12	11	17	12	0	55	31	62
2017	Evaluation	37	20	9	12	11	9	2	64	26	55
2017	Data sciences	24	14	7	18	16	21	0	48	44	58
2017	Policy	22	24	19	12	13	8	2	52	27	204
2017	Project management	28	31	16	11	9	5	1	63	21	596
2017	Other services to the public	22	27	18	13	17	2	0	50	31	347
2017	None of the above	21	28	17	14	14	5	1	52	30	1977
2014	Client contact centre	14	32	22	12	14	5	2	49	27	479
2014	Health care practitioners	20	24	13	18	16	8	0	48	37	500
2014	Federal regulators	26	19	15	21	7	13	0	51	32	44
2014	Compliance, inspection and enforcement	20	34	18	11	13	3	1	56	25	375
2014	Communications or public affairs	11	20	18	15	16	17	3	38	39	211
2014	Access to information and privacy	18	18	25	11	18	9	1	40	32	79
2014	Security	18	31	20	14	11	6	0	52	27	207
2014	Science and technology	16	28	16	17	13	8	1	49	33	1246
2014	Library services	18	31	8	20	12	11	0	55	36	60
2014	Legal services	26	27	10	8	15	10	3	61	27	59
2014	Administration and operations	24	27	16	13	13	6	1	55	28	2240
2014	Human resources	20	24	16	15	13	8	3	50	32	849
2014	Financial management	19	26	18	15	15	6	1	48	32	858
2014	Procurement	16	30	21	13	13	6	1	49	29	926
2014	Real property	21	29	18	11	14	5	1	54	26	447
2014	Materiel management	22	28	17	14	13	5	1	53	29	1017
2014	Information management	19	29	15	16	13	6	2	52	32	589
2014	Information technology	19	29	19	13	12	7	1	52	27	1018
2014	Internal audit	22	27	15	7	14	12	3	57	25	90
2014	Evaluation	18	35	10	15	11	12	0	60	29	64
2014	Other services to the public	17	28	17	18	16	3	0	47	36	648
2014	None of the above	18	30	17	14	16	5	0	50	32	2567

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	19	36	28	9	7	2	0	56	16	262
2018	Health care practitioners	20	27	18	17	15	1	1	49	33	358
2018	Federal regulators	33	41	14	9	3	0	0	74	12	30
2018	Compliance, inspection and enforcement	20	38	17	13	11	1	0	58	24	242
2018	Communications or public affairs	30	38	13	10	5	2	0	70	16	191
2018	Access to information and privacy	26	39	8	11	11	0	5	68	23	72
2018	Security	26	30	17	11	13	2	0	58	24	206
2018	Science and technology	18	31	20	18	12	1	0	49	30	769
2018	Library services	15	26	20	20	15	5	0	43	36	47
2018	Legal services	35	36	8	4	14	0	4	73	19	52
2018	Administration and operations	28	29	17	12	11	2	1	59	23	1340
2018	Human resources	26	32	18	15	7	2	0	59	23	700
2018	Financial management	27	35	15	13	9	2	0	63	22	693
2018	Procurement	20	37	21	12	9	1	0	58	21	645
2018	Real property	16	27	18	17	19	3	0	44	37	528
2018	Materiel management	19	30	22	13	14	2	1	50	27	735
2018	Information management	24	32	17	16	9	2	1	57	25	346
2018	Information technology	20	34	17	14	13	1	0	55	28	655
2018	Internal audit	20	36	16	21	7	0	0	57	28	65
2018	Evaluation	29	34	18	8	11	0	0	63	19	40
2018	Data sciences	14	34	12	25	15	0	0	48	40	53
2018	Policy	25	31	15	16	10	4	0	57	27	195
2018	Project management	24	35	15	16	10	0	0	59	26	539
2018	Other services to the public	18	33	20	12	15	2	0	52	27	301
2018	None of the above	14	27	24	13	19	1	1	42	33	1336
2017	Client contact centre	20	42	16	11	6	3	1	65	18	340
2017	Health care practitioners	20	36	16	14	10	1	2	58	25	403
2017	Federal regulators	35	30	16	8	6	3	0	68	15	26
2017	Compliance, inspection and enforcement	21	33	16	18	10	2	0	55	29	229
2017	Communications or public affairs	33	33	8	17	6	3	0	68	23	181
2017	Access to information and privacy	15	44	11	15	14	2	0	60	29	66
2017	Security	25	34	16	14	8	1	2	61	23	191
2017	Science and technology	20	33	18	16	11	1	0	54	28	932
2017	Library services	21	26	15	20	7	2	8	53	30	45
2017	Legal services	31	27	18	13	8	4	0	60	22	51
2017	Administration and operations	28	30	15	15	10	2	1	60	25	1694
2017	Human resources	29	36	13	13	8	2	0	66	22	685
2017	Financial management	28	35	13	10	12	1	0	64	22	809
2017	Procurement	25	38	15	12	9	1	0	64	21	769
2017	Real property	16	30	18	17	16	2	1	47	34	673
2017	Materiel management	24	36	17	10	11	2	0	61	21	806
2017	Information management	22	34	18	10	11	3	1	59	22	405
2017	Information technology	21	32	15	16	15	1	1	54	31	826
2017	Internal audit	19	49	9	14	9	0	0	68	23	63
2017	Evaluation	30	36	10	9	11	2	2	69	21	56
2017	Data sciences	24	27	13	13	16	7	0	54	32	58
2017	Policy	26	36	15	15	7	1	0	63	22	204
2017	Project management	27	35	15	12	10	0	0	62	22	598
2017	Other services to the public	21	30	19	15	14	1	0	51	29	349
2017	None of the above	17	29	20	17	15	2	1	47	32	1991
2014	Client contact centre	15	38	25	11	9	1	0	54	20	477
2014	Health care practitioners	22	27	15	16	17	2	1	51	34	501
2014	Federal regulators	23	36	9	14	13	5	0	62	28	44
2014	Compliance, inspection and enforcement	15	33	15	19	17	1	1	49	36	376
2014	Communications or public affairs	22	29	16	19	12	1	0	52	32	211
2014	Access to information and privacy	20	38	13	18	9	1	1	59	28	79
2014	Security	19	32	13	14	20	1	0	52	34	207
2014	Science and technology	15	31	20	19	15	1	0	46	34	1247
2014	Library services	20	27	13	18	16	5	0	50	36	60
2014	Legal services	26	37	7	14	12	3	2	66	27	59
2014	Administration and operations	24	30	15	15	13	2	1	56	28	2246
2014	Human resources	22	31	11	20	13	2	1	55	34	846
2014	Financial management	24	33	13	15	12	2	0	59	28	857
2014	Procurement	19	36	20	14	9	1	0	56	24	928
2014	Real property	15	32	22	14	16	1	0	47	30	449
2014	Materiel management	18	33	18	14	16	1	0	51	30	1017
2014	Information management	16	32	18	15	16	1	1	50	31	587
2014	Information technology	16	29	18	17	18	2	1	46	36	1016
2014	Internal audit	27	31	12	17	12	1	0	59	29	90
2014	Evaluation	16	34	24	13	11	0	1	50	25	64
2014	Other services to the public	16	30	18	19	16	2	1	47	35	647
2014	None of the above	14	27	19	18	18	3	1	42	38	2569

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	13	28	21	17	16	3	2	43	35	265
2018	Health care practitioners	8	11	17	13	36	2	12	22	58	361
2018	Federal regulators	16	33	25	3	15	2	6	53	19	30
2018	Compliance, inspection and enforcement	18	29	18	13	21	0	2	47	35	241
2018	Communications or public affairs	21	31	17	15	12	3	1	54	28	191
2018	Access to information and privacy	23	34	8	9	18	0	7	62	29	71
2018	Security	18	29	18	13	18	1	2	49	32	204
2018	Science and technology	18	23	16	15	24	1	3	43	40	769
2018	Library services	10	13	16	24	28	3	6	26	57	47
2018	Legal services	10	21	13	12	27	6	12	37	47	53
2018	Administration and operations	18	23	17	14	23	2	5	44	39	1341
2018	Human resources	21	27	14	18	15	1	3	50	35	699
2018	Financial management	18	27	14	18	19	1	2	48	38	692
2018	Procurement	17	28	20	14	18	2	1	46	33	645
2018	Real property	14	20	20	13	28	2	3	36	44	528
2018	Materiel management	12	24	19	15	25	1	4	38	42	737
2018	Information management	19	21	18	15	22	1	4	42	39	347
2018	Information technology	13	21	19	18	27	2	1	35	46	656
2018	Internal audit	18	30	21	10	20	1	0	48	31	65
2018	Evaluation	25	24	18	14	20	0	0	49	34	40
2018	Data sciences	12	23	12	23	26	0	4	36	51	54
2018	Policy	27	27	16	14	12	2	3	56	27	196
2018	Project management	18	27	17	15	20	1	2	47	36	544
2018	Other services to the public	15	29	13	15	20	3	4	48	38	303
2018	None of the above	12	22	18	16	26	1	5	36	45	1334
2017	Client contact centre	11	28	18	16	18	4	5	43	37	339
2017	Health care practitioners	6	16	15	15	28	3	18	28	54	404
2017	Federal regulators	29	22	28	3	10	5	3	56	14	26
2017	Compliance, inspection and enforcement	16	20	17	15	24	3	5	40	42	228
2017	Communications or public affairs	27	26	8	14	16	1	8	58	33	181
2017	Access to information and privacy	21	24	26	11	15	0	3	47	26	66
2017	Security	21	28	13	15	16	0	7	53	33	190
2017	Science and technology	18	25	15	16	21	2	3	45	39	933
2017	Library services	11	16	11	20	29	2	11	31	57	45
2017	Legal services	15	15	9	19	31	4	7	33	57	51
2017	Administration and operations	16	20	14	18	24	2	6	39	45	1695
2017	Human resources	21	30	12	16	15	2	3	55	33	683
2017	Financial management	19	28	13	17	20	1	2	49	38	809
2017	Procurement	20	28	14	15	20	2	2	49	36	772
2017	Real property	11	25	18	16	25	1	3	38	43	673
2017	Materiel management	15	27	16	14	22	2	5	45	39	807
2017	Information management	17	23	14	18	22	3	5	43	43	404
2017	Information technology	11	20	15	21	27	2	3	33	51	826
2017	Internal audit	16	42	8	9	23	0	1	60	33	62
2017	Evaluation	28	16	8	21	21	3	2	47	45	56
2017	Data sciences	19	29	13	17	16	5	2	51	35	58
2017	Policy	23	34	10	17	13	0	3	59	30	204
2017	Project management	20	27	14	17	19	1	2	48	37	599
2017	Other services to the public	14	27	16	17	20	1	5	43	40	349
2017	None of the above	13	21	18	15	23	2	8	38	42	1989
2014	Client contact centre	9	22	21	18	22	4	4	34	43	478
2014	Health care practitioners	10	10	14	14	35	3	14	24	59	502
2014	Federal regulators	12	18	19	21	27	2	0	31	50	44
2014	Compliance, inspection and enforcement	13	16	18	20	28	2	3	31	50	376
2014	Communications or public affairs	11	25	11	19	31	1	3	37	52	211
2014	Access to information and privacy	15	30	16	6	23	4	5	50	32	79
2014	Security	15	29	11	17	25	0	3	45	44	207
2014	Science and technology	13	27	13	17	26	1	2	42	45	1247
2014	Library services	6	10	18	24	28	8	6	19	60	60
2014	Legal services	12	14	16	6	32	7	13	32	48	59
2014	Administration and operations	12	21	14	17	29	2	6	36	49	2246
2014	Human resources	16	22	13	22	21	2	3	41	45	847
2014	Financial management	13	22	12	19	30	1	2	36	51	859
2014	Procurement	14	25	17	17	22	2	3	41	41	927
2014	Real property	11	22	16	20	26	2	3	35	49	449
2014	Materiel management	12	22	16	16	29	1	4	36	47	1017
2014	Information management	9	20	17	17	33	2	3	30	52	589
2014	Information technology	8	17	15	20	34	2	3	27	57	1018
2014	Internal audit	19	25	16	18	20	1	2	45	39	90
2014	Evaluation	18	21	12	21	21	3	5	42	44	64
2014	Other services to the public	13	23	18	14	25	1	6	39	42	647
2014	None of the above	10	20	17	16	29	2	6	33	49	2569

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	17	41	27	8	5	2	1	59	13	266
2018	Health care practitioners	16	36	22	13	11	2	0	53	24	361
2018	Federal regulators	35	43	6	13	3	0	0	78	16	30
2018	Compliance, inspection and enforcement	22	44	18	8	6	2	0	67	15	242
2018	Communications or public affairs	32	43	18	4	2	1	0	75	6	192
2018	Access to information and privacy	21	38	25	3	5	4	4	64	9	72
2018	Security	24	33	26	7	7	2	0	59	15	206
2018	Science and technology	18	37	23	12	8	1	0	56	21	767
2018	Library services	14	29	22	14	9	12	0	49	27	47
2018	Legal services	26	29	16	6	12	4	8	62	20	53
2018	Administration and operations	25	36	22	8	7	2	0	62	15	1340
2018	Human resources	22	38	21	10	6	3	0	62	17	700
2018	Financial management	20	39	23	8	6	3	0	62	14	694
2018	Procurement	16	37	26	10	7	3	0	55	18	644
2018	Real property	13	35	23	13	13	2	0	50	27	525
2018	Materiel management	20	37	22	11	9	2	0	58	20	740
2018	Information management	26	41	21	7	3	2	0	68	10	348
2018	Information technology	18	42	22	9	7	2	0	61	16	655
2018	Internal audit	23	35	31	4	6	2	0	59	10	65
2018	Evaluation	20	39	31	8	0	2	0	60	8	40
2018	Data sciences	15	35	19	16	14	2	0	51	30	54
2018	Policy	31	33	21	7	4	4	0	67	11	195
2018	Project management	20	43	24	7	5	2	0	64	12	540
2018	Other services to the public	16	39	23	11	8	2	0	56	20	302
2018	None of the above	14	32	24	14	13	3	0	48	28	1331
2017	Client contact centre	14	37	27	11	5	5	1	54	18	340
2017	Health care practitioners	17	37	21	13	7	4	2	57	21	404
2017	Federal regulators	31	26	23	0	12	8	0	63	13	26
2017	Compliance, inspection and enforcement	24	33	23	10	8	2	0	58	18	229
2017	Communications or public affairs	34	39	16	6	3	2	0	74	10	180
2017	Access to information and privacy	13	48	20	9	6	3	0	64	16	66
2017	Security	23	45	9	15	6	3	0	70	21	190
2017	Science and technology	19	38	21	13	7	2	0	58	21	934
2017	Library services	24	30	22	13	9	0	2	55	22	45
2017	Legal services	34	39	11	6	2	6	2	79	8	51
2017	Administration and operations	24	39	18	9	6	3	1	65	16	1696
2017	Human resources	26	40	17	8	6	4	0	68	15	686
2017	Financial management	23	41	19	8	6	3	0	66	15	807
2017	Procurement	20	38	22	10	7	2	0	59	18	773
2017	Real property	14	37	23	13	9	3	0	53	23	673
2017	Materiel management	20	38	22	12	5	3	0	60	17	808
2017	Information management	24	41	17	9	6	3	0	67	15	405
2017	Information technology	19	36	22	13	8	3	1	57	21	827
2017	Internal audit	23	42	18	9	6	2	0	66	15	63
2017	Evaluation	32	41	16	2	6	2	2	76	8	56
2017	Data sciences	21	30	18	12	8	10	0	58	22	58
2017	Policy	26	43	15	9	4	1	0	71	13	204
2017	Project management	24	41	18	9	5	3	0	67	14	599
2017	Other services to the public	15	38	21	13	11	2	0	54	25	349
2017	None of the above	16	34	22	13	10	3	0	53	24	1988

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	34	44	12	4	2	3	0	82	6	262
2018	Health care practitioners	40	32	17	6	3	2	0	73	10	355
2018	Federal regulators	45	34	3	3	7	8	0	86	11	30
2018	Compliance, inspection and enforcement	39	37	14	4	5	1	0	77	9	244
2018	Communications or public affairs	49	36	11	1	0	2	0	87	1	191
2018	Access to information and privacy	48	29	13	4	1	4	0	80	6	72
2018	Security	40	31	17	5	2	4	1	75	7	206
2018	Science and technology	35	37	18	5	2	4	0	74	7	766
2018	Library services	27	34	26	6	0	7	0	66	6	47
2018	Legal services	46	36	9	2	4	2	2	85	6	52
2018	Administration and operations	44	34	13	4	2	2	1	80	6	1346
2018	Human resources	43	36	13	5	2	2	0	80	7	701
2018	Financial management	39	36	16	2	3	3	0	78	5	685
2018	Procurement	36	37	18	3	2	3	0	76	6	640
2018	Real property	29	37	22	5	4	2	1	68	10	532
2018	Materiel management	36	36	19	3	3	2	1	74	7	744
2018	Information management	49	30	13	3	2	3	0	82	5	345
2018	Information technology	41	35	16	3	2	3	0	78	5	658
2018	Internal audit	41	42	9	1	7	0	0	82	9	64
2018	Evaluation	40	43	8	3	6	0	0	83	9	40
2018	Data sciences	29	32	26	5	2	7	0	65	7	54
2018	Policy	32	40	18	5	1	4	0	75	7	195
2018	Project management	39	38	16	3	1	2	0	79	5	542
2018	Other services to the public	32	35	23	5	4	1	0	68	9	302
2018	None of the above	30	36	20	4	6	3	0	68	11	1328
2017	Client contact centre	26	43	16	4	2	4	3	75	7	339
2017	Health care practitioners	39	34	18	3	2	3	0	75	6	404
2017	Federal regulators	38	29	25	5	0	3	0	69	5	26
2017	Compliance, inspection and enforcement	36	35	20	4	2	2	0	73	6	228
2017	Communications or public affairs	47	35	10	2	4	3	0	85	5	181
2017	Access to information and privacy	37	41	11	5	3	3	0	81	8	66
2017	Security	34	40	18	3	1	2	1	76	5	191
2017	Science and technology	31	38	19	4	2	6	1	74	6	932
2017	Library services	34	37	20	3	2	2	2	74	5	44
2017	Legal services	51	21	20	4	0	4	0	75	4	51
2017	Administration and operations	41	33	15	4	4	3	1	76	8	1694
2017	Human resources	40	39	11	5	1	3	0	82	6	684
2017	Financial management	40	35	14	4	4	3	0	78	8	808
2017	Procurement	35	38	18	4	3	2	0	74	7	769
2017	Real property	26	35	22	6	6	4	1	65	12	673
2017	Materiel management	33	38	17	4	3	3	1	74	8	805
2017	Information management	38	37	13	4	2	4	1	79	7	405
2017	Information technology	35	38	16	4	2	4	0	76	7	827
2017	Internal audit	37	32	15	9	2	6	0	73	11	63
2017	Evaluation	52	19	13	4	4	5	4	77	8	56
2017	Data sciences	38	30	19	3	2	7	2	74	5	58
2017	Policy	44	33	13	3	1	7	0	82	4	204
2017	Project management	37	41	14	3	2	3	0	80	6	596
2017	Other services to the public	32	34	19	6	5	2	1	69	12	349
2017	None of the above	29	32	23	6	5	4	1	65	11	1988
2014	Client contact centre	27	42	20	4	2	2	2	72	6	478
2014	Health care practitioners	44	30	13	4	3	5	1	79	7	501
2014	Federal regulators	41	40	13	4	2	0	0	81	6	44
2014	Compliance, inspection and enforcement	36	34	20	4	3	2	1	72	8	376
2014	Communications or public affairs	41	37	14	4	1	4	0	81	5	211
2014	Access to information and privacy	36	36	13	4	5	5	1	77	10	79
2014	Security	44	35	15	4	1	2	0	80	5	207
2014	Science and technology	31	40	17	3	2	7	1	76	6	1245
2014	Library services	34	42	15	2	5	1	0	77	7	60
2014	Legal services	44	32	8	3	3	7	2	84	7	59
2014	Administration and operations	41	34	15	4	2	3	1	78	6	2245
2014	Human resources	41	37	12	3	3	3	1	82	6	848
2014	Financial management	41	36	14	3	2	4	1	80	6	859
2014	Procurement	34	41	14	3	2	4	0	79	6	927
2014	Real property	33	40	17	3	3	4	0	76	6	448
2014	Materiel management	36	37	17	4	3	3	1	75	8	1017
2014	Information management	44	32	16	3	3	3	0	78	6	589
2014	Information technology	38	35	16	3	2	5	1	78	6	1018
2014	Internal audit	47	30	10	6	6	1	1	79	11	90
2014	Evaluation	35	33	17	1	6	7	0	74	8	64
2014	Other services to the public	30	38	18	6	4	3	2	71	10	647
2014	None of the above	29	35	19	5	4	6	1	70	10	2570

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	33	50	9	5	2	1	0	84	7	261
2018	Health care practitioners	35	34	18	7	5	1	0	70	12	352
2018	Federal regulators	49	31	5	0	12	3	0	82	13	30
2018	Compliance, inspection and enforcement	37	42	12	5	3	1	0	80	8	244
2018	Communications or public affairs	47	39	11	2	0	1	0	87	2	191
2018	Access to information and privacy	39	41	8	8	3	1	0	81	11	72
2018	Security	38	39	14	5	4	0	1	78	8	206
2018	Science and technology	32	39	17	7	3	1	0	73	10	767
2018	Library services	25	43	10	15	3	3	0	71	19	47
2018	Legal services	45	40	8	2	3	2	0	86	5	54
2018	Administration and operations	43	37	12	5	2	1	0	81	7	1345
2018	Human resources	41	40	10	6	2	1	0	82	8	703
2018	Financial management	38	42	12	3	3	1	0	81	7	688
2018	Procurement	33	42	16	6	1	2	0	76	8	641
2018	Real property	26	41	21	5	5	2	0	68	10	531
2018	Materiel management	34	39	17	6	4	0	0	73	9	741
2018	Information management	48	33	10	4	3	2	0	82	7	346
2018	Information technology	40	37	13	5	2	2	0	79	7	654
2018	Internal audit	40	38	12	4	6	0	0	78	10	64
2018	Evaluation	43	38	12	5	2	0	0	81	7	40
2018	Data sciences	30	27	28	14	2	0	0	57	16	54
2018	Policy	31	47	13	7	1	1	0	79	8	196
2018	Project management	41	37	15	3	2	1	0	79	5	542
2018	Other services to the public	33	36	20	5	5	1	1	69	10	302
2018	None of the above	28	37	19	8	6	1	0	66	15	1330
2017	Client contact centre	30	46	15	5	1	3	0	78	6	341
2017	Health care practitioners	35	44	12	4	3	2	0	80	8	402
2017	Federal regulators	49	28	14	5	0	3	0	80	5	26
2017	Compliance, inspection and enforcement	31	42	14	8	2	2	0	76	10	229
2017	Communications or public affairs	43	41	7	6	1	1	0	85	8	181
2017	Access to information and privacy	32	40	11	11	5	2	0	73	16	66
2017	Security	34	44	13	4	2	1	1	80	6	188
2017	Science and technology	29	45	16	6	2	2	0	75	9	930
2017	Library services	46	22	15	16	0	0	0	68	16	45
2017	Legal services	43	37	10	4	0	6	0	85	4	51
2017	Administration and operations	40	38	12	5	3	1	0	79	8	1692
2017	Human resources	38	46	10	3	2	1	0	85	5	683
2017	Financial management	41	39	11	4	4	1	0	80	9	805
2017	Procurement	32	44	16	5	2	2	0	77	7	766
2017	Real property	26	44	16	7	4	2	1	72	11	672
2017	Materiel management	34	42	14	6	2	2	0	78	8	804
2017	Information management	42	38	10	4	3	1	1	82	7	403
2017	Information technology	38	40	13	5	2	2	0	80	7	826
2017	Internal audit	28	46	8	10	8	0	0	75	18	63
2017	Evaluation	52	24	12	7	3	2	0	77	11	56
2017	Data sciences	27	39	10	12	6	7	0	70	19	58
2017	Policy	35	41	15	7	2	0	0	76	9	204
2017	Project management	37	42	14	5	2	1	0	79	7	598
2017	Other services to the public	30	42	18	5	5	1	0	72	10	345
2017	None of the above	28	36	21	8	4	2	1	66	13	1986
2014	Client contact centre	24	43	22	6	3	2	1	69	9	478
2014	Health care practitioners	40	34	13	7	3	2	0	76	11	501
2014	Federal regulators	37	39	18	4	0	2	0	77	4	44
2014	Compliance, inspection and enforcement	35	37	17	5	4	2	0	73	9	376
2014	Communications or public affairs	37	40	12	8	2	1	0	78	10	211
2014	Access to information and privacy	38	33	16	2	5	4	1	74	8	79
2014	Security	41	36	15	5	1	2	0	78	6	207
2014	Science and technology	32	41	14	7	3	3	0	75	11	1246
2014	Library services	35	43	14	3	5	0	0	78	8	60
2014	Legal services	49	31	8	7	3	0	2	81	10	59
2014	Administration and operations	40	36	14	5	2	2	0	78	7	2242
2014	Human resources	41	38	11	5	3	2	0	81	8	849
2014	Financial management	37	39	13	5	3	3	0	79	8	859
2014	Procurement	32	43	14	5	3	3	0	77	9	926
2014	Real property	34	42	15	3	3	2	0	78	6	448
2014	Materiel management	35	37	14	7	4	2	0	74	11	1017
2014	Information management	39	36	15	5	3	2	0	77	8	588
2014	Information technology	36	37	14	5	3	4	0	77	8	1018
2014	Internal audit	44	35	8	7	6	0	0	80	12	90
2014	Evaluation	34	35	14	9	5	3	0	72	14	64
2014	Other services to the public	29	36	19	8	4	2	1	67	12	648
2014	None of the above	29	37	19	7	5	3	1	68	12	2571

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	38	47	10	3	3	0	0	85	5	261
2018	Health care practitioners	43	35	11	6	5	0	0	78	11	352
2018	Federal regulators	74	17	0	0	9	0	0	91	9	30
2018	Compliance, inspection and enforcement	43	41	8	3	4	0	1	84	7	244
2018	Communications or public affairs	52	40	6	1	0	0	0	92	2	191
2018	Access to information and privacy	50	42	4	3	1	0	0	92	4	72
2018	Security	41	43	10	4	2	0	0	84	6	207
2018	Science and technology	40	40	11	5	4	0	0	80	9	763
2018	Library services	44	40	13	3	0	0	0	84	3	47
2018	Legal services	56	30	5	3	5	0	0	86	8	54
2018	Administration and operations	53	32	9	4	3	0	0	85	6	1345
2018	Human resources	50	33	9	4	3	0	0	84	7	703
2018	Financial management	47	39	7	4	3	0	0	86	7	687
2018	Procurement	42	39	11	6	2	0	0	81	8	642
2018	Real property	32	38	16	8	6	0	0	70	14	532
2018	Materiel management	41	39	10	4	5	0	0	81	9	742
2018	Information management	51	35	7	5	2	1	0	86	7	344
2018	Information technology	47	37	10	3	3	0	0	84	6	658
2018	Internal audit	52	30	10	3	4	0	0	83	7	64
2018	Evaluation	52	39	6	2	1	0	0	91	3	40
2018	Data sciences	39	33	14	9	5	0	0	72	14	54
2018	Policy	53	35	6	5	2	0	0	88	6	195
2018	Project management	49	37	7	3	4	0	0	86	7	541
2018	Other services to the public	35	43	9	7	6	1	0	78	13	301
2018	None of the above	34	36	14	8	7	0	0	71	15	1329
2017	Client contact centre	35	47	12	3	1	1	0	84	4	341
2017	Health care practitioners	43	41	7	5	3	0	0	84	9	403
2017	Federal regulators	59	22	16	3	0	0	0	81	3	26
2017	Compliance, inspection and enforcement	40	38	11	8	4	0	0	78	11	229
2017	Communications or public affairs	53	36	8	2	1	0	0	89	3	181
2017	Access to information and privacy	40	40	8	6	6	0	0	80	12	66
2017	Security	48	37	8	4	3	0	0	85	7	191
2017	Science and technology	40	39	12	6	3	0	0	79	9	932
2017	Library services	57	28	12	4	0	0	0	84	4	45
2017	Legal services	52	32	12	4	0	0	0	84	4	51
2017	Administration and operations	48	35	8	5	3	0	0	83	9	1695
2017	Human resources	48	38	6	5	2	0	0	87	7	685
2017	Financial management	47	37	8	5	3	0	0	83	9	804
2017	Procurement	43	43	7	4	3	0	0	86	7	768
2017	Real property	33	42	12	6	7	0	0	74	13	672
2017	Materiel management	43	40	9	5	4	0	0	82	8	807
2017	Information management	47	37	9	4	3	0	0	84	7	404
2017	Information technology	43	39	9	5	3	0	0	83	8	826
2017	Internal audit	49	31	9	9	2	0	0	81	10	63
2017	Evaluation	59	26	6	4	5	0	0	85	9	56
2017	Data sciences	47	27	8	5	11	2	0	75	16	58
2017	Policy	56	32	8	2	2	0	0	88	4	203
2017	Project management	46	39	8	5	2	0	0	85	7	599
2017	Other services to the public	34	44	9	7	6	1	0	78	13	345
2017	None of the above	34	40	13	7	5	0	0	75	12	1985
2014	Client contact centre	32	43	15	5	4	0	0	76	9	478
2014	Health care practitioners	50	32	9	6	3	0	0	83	9	500
2014	Federal regulators	42	44	4	4	3	3	0	88	8	44
2014	Compliance, inspection and enforcement	40	38	12	6	3	0	0	78	10	375
2014	Communications or public affairs	45	38	9	5	4	0	0	83	9	211
2014	Access to information and privacy	44	42	6	5	3	0	0	86	8	79
2014	Security	43	36	13	6	2	0	0	79	8	207
2014	Science and technology	36	42	11	8	4	0	0	77	12	1247
2014	Library services	49	28	16	2	5	0	0	77	7	60
2014	Legal services	51	36	5	5	3	0	0	87	8	59
2014	Administration and operations	49	35	8	5	3	0	0	84	7	2243
2014	Human resources	48	37	8	5	2	0	0	85	7	847
2014	Financial management	46	38	10	4	3	0	0	84	6	858
2014	Procurement	38	45	10	4	3	0	0	83	7	925
2014	Real property	41	39	11	6	4	0	0	80	10	448
2014	Materiel management	42	37	10	5	4	1	0	80	10	1014
2014	Information management	47	34	11	5	2	1	0	82	7	589
2014	Information technology	42	40	10	5	3	0	0	82	8	1018
2014	Internal audit	49	35	6	6	4	0	0	84	10	90
2014	Evaluation	41	36	9	9	3	2	0	78	13	64
2014	Other services to the public	33	39	14	9	6	0	0	72	14	647
2014	None of the above	34	37	14	8	6	1	0	72	14	2570

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	32	37	20	4	6	0	0	70	10	263
2018	Health care practitioners	34	31	16	13	6	0	0	65	19	351
2018	Federal regulators	58	30	0	3	9	0	0	88	12	30
2018	Compliance, inspection and enforcement	32	38	14	9	6	0	0	71	15	244
2018	Communications or public affairs	47	34	11	5	1	1	0	82	7	190
2018	Access to information and privacy	35	39	14	8	4	0	0	74	12	71
2018	Security	39	33	15	6	6	0	0	72	12	207
2018	Science and technology	28	32	20	11	8	0	0	61	19	763
2018	Library services	27	36	23	4	7	3	0	65	12	47
2018	Legal services	45	33	5	8	9	0	0	78	17	54
2018	Administration and operations	42	29	16	8	5	0	0	71	13	1345
2018	Human resources	40	29	16	7	7	0	0	70	14	702
2018	Financial management	38	34	15	7	5	1	0	73	11	690
2018	Procurement	37	33	19	6	5	1	0	70	11	641
2018	Real property	27	28	22	12	11	0	0	55	23	531
2018	Materiel management	33	32	19	8	7	1	0	66	15	743
2018	Information management	43	29	14	8	4	0	0	73	13	347
2018	Information technology	35	34	18	7	6	1	0	69	14	657
2018	Internal audit	35	33	23	3	6	0	0	68	9	64
2018	Evaluation	39	44	14	2	1	0	0	83	3	40
2018	Data sciences	22	29	24	14	11	0	0	51	25	53
2018	Policy	43	32	16	6	3	0	0	75	9	196
2018	Project management	38	34	17	5	6	0	0	72	11	542
2018	Other services to the public	31	34	22	6	8	0	0	64	13	301
2018	None of the above	29	30	20	10	9	1	0	60	20	1333
2017	Client contact centre	29	43	17	5	4	2	0	74	9	339
2017	Health care practitioners	37	36	15	7	6	0	0	72	13	401
2017	Federal regulators	56	20	19	5	0	0	0	76	5	26
2017	Compliance, inspection and enforcement	28	37	16	10	9	0	0	66	19	228
2017	Communications or public affairs	47	33	11	5	4	0	0	80	9	181
2017	Access to information and privacy	31	38	11	11	9	0	0	69	20	66
2017	Security	41	32	13	7	7	0	0	73	14	190
2017	Science and technology	28	33	20	10	7	1	0	62	18	932
2017	Library services	41	25	21	9	4	0	0	66	13	45
2017	Legal services	52	17	16	12	2	2	0	70	14	51
2017	Administration and operations	40	32	13	8	6	0	0	72	14	1694
2017	Human resources	37	37	13	7	5	1	0	75	12	682
2017	Financial management	38	32	14	8	6	0	0	71	15	804
2017	Procurement	36	36	17	7	4	0	0	72	11	766
2017	Real property	24	33	19	14	10	0	0	58	24	672
2017	Materiel management	34	33	18	9	6	0	0	67	14	806
2017	Information management	37	34	16	6	6	1	0	72	12	403
2017	Information technology	35	31	19	10	5	0	0	65	16	824
2017	Internal audit	37	34	13	9	6	0	0	72	15	63
2017	Evaluation	47	35	9	2	7	0	0	82	9	56
2017	Data sciences	35	28	12	14	10	2	0	64	24	57
2017	Policy	47	29	14	5	4	0	0	76	10	204
2017	Project management	38	34	16	8	5	0	0	72	12	599
2017	Other services to the public	29	34	17	11	9	1	0	63	20	346
2017	None of the above	29	32	19	10	8	1	0	62	19	1988
2014	Client contact centre	22	41	23	8	6	0	0	64	14	478
2014	Health care practitioners	36	34	14	8	7	1	0	70	16	502
2014	Federal regulators	33	41	6	10	9	0	0	74	20	44
2014	Compliance, inspection and enforcement	26	33	17	14	9	0	0	60	23	375
2014	Communications or public affairs	27	42	17	9	5	0	0	69	14	211
2014	Access to information and privacy	26	50	14	5	4	0	1	77	9	79
2014	Security	30	40	13	10	6	1	0	70	16	207
2014	Science and technology	23	36	18	13	10	0	0	59	23	1246
2014	Library services	26	36	23	8	6	0	0	63	14	60
2014	Legal services	37	36	14	2	8	3	0	75	10	59
2014	Administration and operations	33	35	15	9	6	1	0	69	16	2245
2014	Human resources	31	37	16	9	6	0	0	69	15	849
2014	Financial management	33	37	15	8	6	1	0	70	14	859
2014	Procurement	27	42	17	8	5	1	0	70	13	928
2014	Real property	26	35	18	13	7	0	0	62	20	449
2014	Materiel management	27	38	15	10	10	1	0	66	20	1016
2014	Information management	29	38	16	11	6	1	0	67	17	589
2014	Information technology	27	36	18	10	8	1	0	64	18	1018
2014	Internal audit	39	30	17	12	2	0	0	69	15	90
2014	Evaluation	31	32	17	13	4	2	0	65	18	64
2014	Other services to the public	25	33	17	12	12	0	0	58	24	647
2014	None of the above	24	35	17	12	11	1	0	60	23	2572

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	33	38	20	4	4	0	0	71	9	259
2018	Health care practitioners	34	32	15	11	8	0	0	66	19	355
2018	Federal regulators	54	26	0	10	9	0	0	81	19	30
2018	Compliance, inspection and enforcement	33	36	15	9	6	0	1	70	15	241
2018	Communications or public affairs	48	38	9	4	1	0	0	87	4	190
2018	Access to information and privacy	36	41	10	5	8	0	0	77	13	72
2018	Security	38	34	14	8	6	0	0	72	14	204
2018	Science and technology	26	35	19	12	7	0	0	62	19	762
2018	Library services	26	38	15	11	7	3	0	66	19	47
2018	Legal services	43	36	7	2	12	0	0	79	13	54
2018	Administration and operations	41	31	15	9	5	0	0	72	13	1339
2018	Human resources	40	32	15	7	6	0	0	72	13	701
2018	Financial management	38	37	13	7	5	0	0	75	12	681
2018	Procurement	36	36	16	9	4	0	0	71	13	641
2018	Real property	23	31	24	12	10	0	0	54	22	532
2018	Materiel management	31	37	16	8	8	0	1	68	15	742
2018	Information management	44	31	13	8	3	1	0	75	12	343
2018	Information technology	33	36	17	8	5	0	0	69	13	653
2018	Internal audit	35	34	23	3	4	0	0	70	7	64
2018	Evaluation	40	42	11	3	3	0	0	82	7	40
2018	Data sciences	15	33	23	15	14	0	0	48	29	52
2018	Policy	42	33	16	6	3	0	0	75	9	195
2018	Project management	34	39	16	6	6	0	0	73	12	536
2018	Other services to the public	30	32	18	12	7	1	0	63	19	300
2018	None of the above	26	31	20	13	10	0	0	57	22	1330
2017	Client contact centre	27	44	17	7	3	1	0	72	11	340
2017	Health care practitioners	34	41	13	6	6	0	0	75	12	400
2017	Federal regulators	52	23	19	5	0	0	0	76	5	26
2017	Compliance, inspection and enforcement	27	38	14	11	10	0	0	65	21	228
2017	Communications or public affairs	47	34	11	4	3	1	0	82	7	181
2017	Access to information and privacy	31	40	15	8	6	0	0	71	14	66
2017	Security	35	38	13	7	7	0	0	73	14	191
2017	Science and technology	25	38	18	12	7	0	0	63	20	931
2017	Library services	46	29	14	9	2	0	0	75	11	45
2017	Legal services	50	27	12	9	2	0	0	77	11	51
2017	Administration and operations	38	35	13	8	6	0	0	74	14	1692
2017	Human resources	37	40	11	9	4	0	0	77	12	686
2017	Financial management	38	34	14	9	5	0	0	72	14	803
2017	Procurement	34	39	15	7	4	0	0	74	11	768
2017	Real property	21	36	17	15	10	0	0	57	25	672
2017	Materiel management	34	35	17	9	6	0	0	69	14	806
2017	Information management	37	36	15	6	5	0	0	73	12	403
2017	Information technology	33	35	17	9	5	0	0	68	15	825
2017	Internal audit	37	39	12	8	5	0	0	76	12	63
2017	Evaluation	45	36	8	6	5	0	0	81	11	56
2017	Data sciences	25	39	15	8	11	2	0	65	20	58
2017	Policy	48	33	9	6	4	0	0	81	10	203
2017	Project management	37	35	14	10	4	0	0	72	14	598
2017	Other services to the public	26	34	18	13	9	1	0	60	22	345
2017	None of the above	27	34	19	12	8	0	0	61	20	1987
2014	Client contact centre	21	43	24	7	5	0	0	64	12	478
2014	Health care practitioners	34	36	13	10	6	0	0	71	16	501
2014	Federal regulators	25	51	6	13	5	0	0	76	18	44
2014	Compliance, inspection and enforcement	25	35	15	16	9	0	0	60	25	375
2014	Communications or public affairs	24	50	12	8	6	0	0	74	14	211
2014	Access to information and privacy	23	53	16	5	3	0	0	76	8	79
2014	Security	30	39	15	11	4	0	0	69	15	207
2014	Science and technology	21	36	18	16	10	0	0	57	25	1247
2014	Library services	29	39	17	12	4	0	0	68	15	60
2014	Legal services	42	29	15	2	8	3	0	74	10	59
2014	Administration and operations	33	37	13	10	6	0	0	70	16	2244
2014	Human resources	32	39	14	9	5	0	0	71	14	849
2014	Financial management	32	39	14	9	5	0	0	72	14	858
2014	Procurement	26	44	17	8	5	0	0	70	13	927
2014	Real property	23	40	17	13	7	0	0	63	20	449
2014	Materiel management	27	37	15	11	9	1	0	65	20	1016
2014	Information management	29	38	15	12	5	0	0	68	17	589
2014	Information technology	26	37	18	12	7	0	0	63	19	1018
2014	Internal audit	37	33	15	10	4	0	0	70	15	90
2014	Evaluation	31	36	17	11	4	0	0	67	16	64
2014	Other services to the public	22	35	17	15	10	0	0	58	25	648
2014	None of the above	22	36	18	13	11	1	0	58	24	2572

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	31	33	17	9	7	2	0	65	17	263
2018	Health care practitioners	32	24	17	12	13	2	0	57	26	355
2018	Federal regulators	54	31	0	0	6	9	0	94	6	30
2018	Compliance, inspection and enforcement	32	23	19	10	9	4	2	58	21	243
2018	Communications or public affairs	39	27	23	7	2	2	0	68	9	190
2018	Access to information and privacy	40	26	16	7	7	4	0	69	14	72
2018	Security	37	26	18	7	6	5	0	66	14	207
2018	Science and technology	29	26	20	11	9	4	0	58	21	765
2018	Library services	33	20	15	8	18	5	0	56	28	47
2018	Legal services	44	22	11	7	12	3	0	69	20	53
2018	Administration and operations	39	22	17	11	8	2	0	63	20	1347
2018	Human resources	38	22	16	10	9	3	1	63	20	703
2018	Financial management	38	27	15	12	6	2	0	66	18	689
2018	Procurement	34	29	17	10	7	2	0	65	18	642
2018	Real property	27	24	26	11	11	1	0	51	23	529
2018	Materiel management	28	25	20	12	10	3	1	55	23	745
2018	Information management	40	25	14	12	7	2	1	67	19	346
2018	Information technology	34	28	18	9	7	3	0	64	17	658
2018	Internal audit	31	26	32	7	4	0	0	56	12	64
2018	Evaluation	30	32	24	9	6	0	0	62	14	40
2018	Data sciences	17	36	19	20	9	0	0	53	29	53
2018	Policy	38	22	21	11	5	1	0	61	17	195
2018	Project management	35	26	17	9	9	3	0	64	19	543
2018	Other services to the public	34	23	24	10	7	3	0	58	17	301
2018	None of the above	30	25	20	10	11	3	0	58	21	1332
2017	Client contact centre	29	36	15	9	5	5	1	69	16	340
2017	Health care practitioners	35	25	18	9	7	4	2	64	17	401
2017	Federal regulators	48	24	22	0	6	0	0	72	6	26
2017	Compliance, inspection and enforcement	32	23	16	14	11	3	1	57	26	229
2017	Communications or public affairs	40	26	13	12	4	4	0	69	17	180
2017	Access to information and privacy	28	30	20	6	10	6	0	62	17	65
2017	Security	39	26	16	10	8	1	1	66	18	191
2017	Science and technology	28	26	22	11	9	3	1	56	21	932
2017	Library services	39	24	12	2	16	5	2	68	19	45
2017	Legal services	43	21	15	10	4	7	0	69	14	51
2017	Administration and operations	38	24	16	11	9	3	1	64	20	1691
2017	Human resources	36	28	16	9	7	3	0	66	17	685
2017	Financial management	35	27	14	10	10	3	0	64	21	802
2017	Procurement	30	33	17	10	6	3	0	65	17	769
2017	Real property	28	27	19	11	12	3	0	57	24	672
2017	Materiel management	31	28	18	12	8	3	0	61	20	808
2017	Information management	37	26	16	8	8	4	1	66	17	404
2017	Information technology	33	26	18	13	8	2	1	61	21	827
2017	Internal audit	27	25	19	12	12	5	0	55	25	63
2017	Evaluation	45	25	15	3	9	3	0	72	12	56
2017	Data sciences	19	25	19	17	13	7	0	47	32	58
2017	Policy	45	21	13	12	6	3	1	68	19	203
2017	Project management	34	24	18	13	8	3	0	60	21	596
2017	Other services to the public	29	27	17	12	11	3	0	59	23	345
2017	None of the above	30	26	19	11	9	4	2	59	21	1986
2014	Client contact centre	25	34	21	10	8	2	0	60	18	478
2014	Health care practitioners	37	24	13	11	9	4	1	65	21	501
2014	Federal regulators	41	29	15	4	6	5	0	74	11	44
2014	Compliance, inspection and enforcement	28	27	18	14	11	2	0	56	26	375
2014	Communications or public affairs	25	29	18	16	9	3	0	56	26	211
2014	Access to information and privacy	25	36	22	9	7	1	0	62	15	79
2014	Security	33	30	14	13	8	2	0	65	21	207
2014	Science and technology	27	25	21	12	12	3	1	54	24	1247
2014	Library services	29	19	16	23	9	5	0	50	33	59
2014	Legal services	39	14	17	11	8	10	0	59	22	59
2014	Administration and operations	35	25	15	12	9	4	0	63	21	2243
2014	Human resources	31	26	16	13	10	3	0	59	24	848
2014	Financial management	36	25	15	13	9	2	0	62	23	859
2014	Procurement	30	29	18	12	8	2	0	61	21	928
2014	Real property	27	30	17	12	10	3	1	60	23	447
2014	Materiel management	29	27	19	11	11	3	0	58	23	1017
2014	Information management	33	25	17	12	9	3	0	61	22	588
2014	Information technology	30	25	17	14	11	3	0	57	26	1016
2014	Internal audit	32	19	19	17	10	3	0	52	28	89
2014	Evaluation	35	19	23	11	13	0	0	54	23	64
2014	Other services to the public	30	24	19	12	10	4	1	57	23	647
2014	None of the above	28	28	18	11	11	3	1	58	23	2572

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Client contact centre	26	50	24	263
2018	Health care practitioners	17	50	33	357
2018	Federal regulators	36	52	12	29
2018	Compliance, inspection and enforcement	26	48	26	243
2018	Communications or public affairs	29	30	42	191
2018	Access to information and privacy	27	41	32	72
2018	Security	20	51	28	206
2018	Science and technology	19	48	33	772
2018	Library services	14	57	29	48
2018	Legal services	19	38	43	53
2018	Administration and operations	31	37	32	1354
2018	Human resources	35	33	32	703
2018	Financial management	30	35	35	691
2018	Procurement	28	38	34	649
2018	Real property	20	46	34	530
2018	Materiel management	23	46	32	745
2018	Information management	27	39	34	348
2018	Information technology	21	45	34	661
2018	Internal audit	32	30	38	64
2018	Evaluation	33	43	24	38
2018	Data sciences	39	36	24	53
2018	Policy	40	26	35	197
2018	Project management	27	39	34	542
2018	Other services to the public	17	56	27	304
2018	None of the above	16	51	33	1339
2017	Client contact centre	28	44	28	341
2017	Health care practitioners	13	61	27	403
2017	Federal regulators	23	54	22	26
2017	Compliance, inspection and enforcement	25	48	27	229
2017	Communications or public affairs	39	34	27	181
2017	Access to information and privacy	36	34	30	66
2017	Security	22	52	26	191
2017	Science and technology	17	53	30	933
2017	Library services	14	62	24	45
2017	Legal services	29	31	40	51
2017	Administration and operations	33	38	30	1693
2017	Human resources	35	34	31	686
2017	Financial management	31	34	35	808
2017	Procurement	26	42	32	772
2017	Real property	20	48	33	674
2017	Materiel management	22	49	29	808
2017	Information management	27	40	33	405
2017	Information technology	24	44	32	826
2017	Internal audit	36	24	40	63
2017	Evaluation	26	41	33	56
2017	Data sciences	20	45	35	58
2017	Policy	41	28	30	204
2017	Project management	28	44	28	599
2017	Other services to the public	15	57	28	349
2017	None of the above	15	54	30	1990
2014	Client contact centre	24	54	22	477
2014	Health care practitioners	17	57	27	501
2014	Federal regulators	10	50	40	44
2014	Compliance, inspection and enforcement	25	40	35	376
2014	Communications or public affairs	39	27	34	211
2014	Access to information and privacy	26	38	36	79
2014	Security	23	46	31	206
2014	Science and technology	15	52	33	1248
2014	Library services	13	47	40	60
2014	Legal services	26	46	29	59
2014	Administration and operations	28	39	34	2243
2014	Human resources	44	26	30	848
2014	Financial management	30	35	35	859
2014	Procurement	29	41	31	928
2014	Real property	15	50	35	449
2014	Materiel management	21	50	29	1015
2014	Information management	25	41	34	589
2014	Information technology	17	47	35	1018
2014	Internal audit	35	29	37	90
2014	Evaluation	25	48	27	64
2014	Other services to the public	14	55	32	648
2014	None of the above	18	52	30	2567

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Client contact centre	42	25	23	3	3	4	68
2018	Health care practitioners	41	6	23	11	11	8	61
2018	Compliance, inspection and enforcement	36	23	16	10	13	2	65
2018	Communications or public affairs	10	31	32	5	16	6	56
2018	Access to information and privacy	5	44	31	0	5	15	20
2018	Security	31	28	24	7	9	2	42
2018	Science and technology	35	23	19	10	11	1	146
2018	Legal services	9	29	53	0	9	0	10
2018	Administration and operations	23	33	24	3	8	8	428
2018	Human resources	11	37	34	3	9	6	241
2018	Financial management	21	35	30	1	7	6	208
2018	Procurement	29	32	28	4	1	5	194
2018	Real property	37	12	24	7	11	10	110
2018	Materiel management	36	28	18	3	6	8	159
2018	Information management	25	30	24	3	10	8	94
2018	Information technology	18	23	43	9	1	7	141
2018	Internal audit	14	52	14	8	8	4	20
2018	Evaluation	31	13	33	0	22	0	12
2018	Data sciences	0	17	38	18	18	9	19
2018	Policy	8	46	29	1	6	10	80
2018	Project management	25	38	18	5	6	8	145
2018	Other services to the public	33	18	28	2	7	11	53
2018	None of the above	51	15	17	7	5	5	218
2017	Client contact centre	39	20	24	4	6	7	95
2017	Health care practitioners	37	13	22	17	4	8	49
2017	Compliance, inspection and enforcement	38	25	20	2	0	16	61
2017	Communications or public affairs	13	21	49	6	10	1	70
2017	Access to information and privacy	28	30	26	0	0	17	24
2017	Security	21	37	27	2	0	14	45
2017	Science and technology	39	17	19	11	11	3	150
2017	Legal services	20	27	20	7	20	6	13
2017	Administration and operations	28	28	26	3	6	9	546
2017	Human resources	13	36	30	5	8	8	238
2017	Financial management	18	37	32	1	2	10	254
2017	Procurement	26	38	25	5	0	6	212
2017	Real property	42	11	24	7	11	5	135
2017	Materiel management	41	27	15	8	6	3	177
2017	Information management	38	22	19	3	14	5	105
2017	Information technology	22	27	40	5	1	6	198
2017	Internal audit	4	4	67	0	17	8	20
2017	Evaluation	12	31	27	15	8	6	15
2017	Data sciences	0	23	35	34	9	0	12
2017	Policy	10	40	37	3	5	5	83
2017	Project management	28	37	22	4	4	5	165
2017	Other services to the public	51	10	18	8	5	8	54
2017	None of the above	45	17	18	7	5	7	332
2014	Client contact centre	45	14	21	6	9999	15	120
2014	Health care practitioners	45	14	25	12	9999	5	86
2014	Compliance, inspection and enforcement	41	21	17	10	9999	10	99
2014	Communications or public affairs	5	25	48	11	9999	12	84
2014	Access to information and privacy	15	42	33	0	9999	10	21
2014	Security	31	23	31	8	9999	8	51
2014	Science and technology	40	15	21	18	9999	6	197
2014	Legal services	29	28	35	0	9999	7	14
2014	Administration and operations	29	25	27	7	9999	12	637
2014	Human resources	18	26	33	6	9999	18	375
2014	Financial management	15	37	31	5	9999	11	264
2014	Procurement	26	39	22	7	9999	7	290
2014	Real property	42	9	31	10	9999	8	76
2014	Materiel management	34	30	17	11	9999	8	219
2014	Information management	27	27	30	5	9999	10	147
2014	Information technology	21	26	36	12	9999	6	180
2014	Internal audit	26	19	35	7	9999	13	31
2014	Evaluation	35	11	36	0	9999	18	16
2014	Other services to the public	48	6	18	18	9999	9	94
2014	None of the above	41	17	18	13	9999	11	498

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Client contact centre	11	89	263
2018	Health care practitioners	20	80	359
2018	Compliance, inspection and enforcement	15	85	241
2018	Communications or public affairs	12	88	192
2018	Access to information and privacy	21	79	70
2018	Security	12	88	206
2018	Science and technology	16	84	775
2018	Library services	20	80	48
2018	Legal services	13	87	54
2018	Administration and operations	16	84	1345
2018	Human resources	13	87	704
2018	Financial management	15	85	692
2018	Procurement	13	87	646
2018	Real property	22	78	529
2018	Materiel management	15	85	741
2018	Information management	12	88	345
2018	Information technology	10	90	658
2018	Internal audit	15	85	64
2018	Data sciences	12	88	52
2018	Policy	11	89	197
2018	Project management	13	87	543
2018	Other services to the public	21	79	307
2018	None of the above	20	80	1330

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	54	29
2018	Health care practitioners	49	72
2018	Compliance, inspection and enforcement	44	34
2018	Communications or public affairs	69	21
2018	Access to information and privacy	40	15
2018	Security	55	27
2018	Science and technology	55	121
2018	Administration and operations	43	208
2018	Human resources	49	86
2018	Financial management	52	109
2018	Procurement	35	90
2018	Real property	45	109
2018	Materiel management	46	100
2018	Information management	33	42
2018	Information technology	48	62
2018	Internal audit	49	10
2018	Project management	45	66
2018	Other services to the public	59	60
2018	None of the above	59	244

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	49	29
2018	Health care practitioners	62	72
2018	Compliance, inspection and enforcement	53	34
2018	Communications or public affairs	50	21
2018	Access to information and privacy	67	15
2018	Security	66	27
2018	Science and technology	58	121
2018	Administration and operations	68	208
2018	Human resources	61	86
2018	Financial management	66	109
2018	Procurement	67	90
2018	Real property	56	109
2018	Materiel management	60	100
2018	Information management	65	42
2018	Information technology	68	62
2018	Policy	59	22
2018	Project management	63	66
2018	Other services to the public	66	60
2018	None of the above	61	244

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	10	72
2018	Science and technology	7	121
2018	Administration and operations	3	208
2018	Financial management	7	109
2018	Procurement	8	90
2018	Real property	17	109
2018	Materiel management	7	100
2018	Information technology	10	62
2018	Project management	6	66
2018	None of the above	7	244

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Client contact centre	29
2018	Compliance, inspection and enforcement	34
2018	Communications or public affairs	21
2018	Security	27
2018	Science and technology	121
2018	Financial management	109
2018	Procurement	90
2018	Materiel management	100
2018	Information management	42
2018	Information technology	62
2018	Policy	22
2018	Project management	66
2018	Other services to the public	60
2018	None of the above	244

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	7	72
2018	Communications or public affairs	0	21
2018	Science and technology	6	121
2018	Administration and operations	7	208
2018	Procurement	13	90
2018	Real property	10	109
2018	Materiel management	14	100
2018	None of the above	9	244

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	5	208
2018	Information management	0	42
2018	Information technology	0	62
2018	Project management	0	66
2018	None of the above	4	244

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	6	72
2018	Communications or public affairs	0	21
2018	Administration and operations	6	208
2018	Human resources	14	86
2018	Other services to the public	0	60
2018	None of the above	7	244

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	39	29
2018	Health care practitioners	42	71
2018	Compliance, inspection and enforcement	41	34
2018	Communications or public affairs	57	21
2018	Access to information and privacy	39	15
2018	Security	40	27
2018	Science and technology	43	120
2018	Administration and operations	38	207
2018	Human resources	40	86
2018	Financial management	35	108
2018	Procurement	37	90
2018	Real property	45	109
2018	Materiel management	49	100
2018	Information management	42	42
2018	Information technology	42	61
2018	Policy	33	23
2018	Project management	45	66
2018	Other services to the public	54	62
2018	None of the above	37	244

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	32	29
2018	Health care practitioners	45	71
2018	Compliance, inspection and enforcement	38	34
2018	Communications or public affairs	35	21
2018	Security	46	27
2018	Science and technology	46	120
2018	Administration and operations	45	207
2018	Human resources	41	86
2018	Financial management	42	108
2018	Procurement	36	90
2018	Real property	44	109
2018	Materiel management	40	100
2018	Information management	56	42
2018	Information technology	46	61
2018	Policy	32	23
2018	Project management	47	66
2018	Other services to the public	48	62
2018	None of the above	41	244

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	28	29
2018	Health care practitioners	36	71
2018	Compliance, inspection and enforcement	42	34
2018	Communications or public affairs	42	21
2018	Access to information and privacy	40	15
2018	Security	43	27
2018	Science and technology	43	120
2018	Administration and operations	45	207
2018	Human resources	43	86
2018	Financial management	55	108
2018	Procurement	36	90
2018	Real property	52	109
2018	Materiel management	42	100
2018	Information management	48	42
2018	Information technology	43	61
2018	Policy	35	23
2018	Project management	54	66
2018	Other services to the public	38	62
2018	None of the above	41	244

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	38	29
2018	Health care practitioners	54	71
2018	Compliance, inspection and enforcement	36	34
2018	Communications or public affairs	34	21
2018	Security	61	27
2018	Science and technology	37	120
2018	Administration and operations	48	207
2018	Human resources	47	86
2018	Financial management	41	108
2018	Procurement	36	90
2018	Real property	41	109
2018	Materiel management	39	100
2018	Information management	37	42
2018	Information technology	50	61
2018	Policy	32	23
2018	Project management	37	66
2018	Other services to the public	45	62
2018	None of the above	36	244

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	41	29
2018	Health care practitioners	32	71
2018	Compliance, inspection and enforcement	34	34
2018	Communications or public affairs	50	21
2018	Access to information and privacy	39	15
2018	Security	47	27
2018	Science and technology	42	120
2018	Administration and operations	41	207
2018	Human resources	44	86
2018	Financial management	36	108
2018	Procurement	36	90
2018	Real property	43	109
2018	Materiel management	30	100
2018	Information management	25	42
2018	Information technology	41	61
2018	Project management	53	66
2018	Other services to the public	28	62
2018	None of the above	29	244

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	67	29
2018	Health care practitioners	49	71
2018	Compliance, inspection and enforcement	50	34
2018	Communications or public affairs	69	21
2018	Access to information and privacy	41	15
2018	Security	56	27
2018	Science and technology	47	120
2018	Administration and operations	56	207
2018	Human resources	47	86
2018	Financial management	54	108
2018	Procurement	52	90
2018	Real property	57	109
2018	Materiel management	56	100
2018	Information management	45	42
2018	Information technology	55	61
2018	Policy	62	23
2018	Project management	63	66
2018	Other services to the public	69	62
2018	None of the above	54	244

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	37	29
2018	Health care practitioners	41	71
2018	Compliance, inspection and enforcement	44	34
2018	Communications or public affairs	46	21
2018	Security	46	27
2018	Science and technology	38	120
2018	Administration and operations	38	207
2018	Human resources	42	86
2018	Financial management	33	108
2018	Procurement	50	90
2018	Real property	41	109
2018	Materiel management	37	100
2018	Information management	41	42
2018	Information technology	34	61
2018	Policy	30	23
2018	Project management	41	66
2018	Other services to the public	51	62
2018	None of the above	35	244

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	0	21
2018	Access to information and privacy	0	15
2018	Security	0	27
2018	Real property	4	109
2018	Information technology	0	61
2018	Policy	0	23
2018	None of the above	2	244

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	15	71
2018	Science and technology	10	120
2018	Administration and operations	13	207
2018	Human resources	16	86
2018	Financial management	11	108
2018	Procurement	10	90
2018	Real property	5	109
2018	Materiel management	12	100
2018	Information management	14	42
2018	Information technology	10	61
2018	Other services to the public	12	62
2018	None of the above	6	244

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	18	71
2018	Security	20	27
2018	Science and technology	13	120
2018	Administration and operations	13	207
2018	Human resources	13	86
2018	Financial management	15	108
2018	Procurement	5	90
2018	Real property	13	109
2018	Materiel management	22	100
2018	Information technology	20	61
2018	Project management	20	66
2018	Other services to the public	21	62
2018	None of the above	17	244

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	41	29
2018	Health care practitioners	47	71
2018	Compliance, inspection and enforcement	48	34
2018	Communications or public affairs	42	21
2018	Access to information and privacy	40	15
2018	Security	51	27
2018	Science and technology	46	120
2018	Administration and operations	45	207
2018	Human resources	50	86
2018	Financial management	45	108
2018	Procurement	47	90
2018	Real property	48	109
2018	Materiel management	38	100
2018	Information management	55	42
2018	Information technology	59	61
2018	Policy	46	23
2018	Project management	44	66
2018	Other services to the public	55	62
2018	None of the above	56	244

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	28	29
2018	Health care practitioners	29	71
2018	Compliance, inspection and enforcement	23	34
2018	Communications or public affairs	34	21
2018	Security	18	27
2018	Science and technology	24	120
2018	Administration and operations	32	207
2018	Human resources	17	86
2018	Financial management	28	108
2018	Procurement	25	90
2018	Real property	28	109
2018	Materiel management	38	100
2018	Information management	17	42
2018	Information technology	33	61
2018	Project management	29	66
2018	Other services to the public	43	62
2018	None of the above	35	244

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	25	29
2018	Health care practitioners	15	71
2018	Science and technology	12	120
2018	Administration and operations	12	207
2018	Human resources	17	86
2018	Financial management	10	108
2018	Procurement	18	90
2018	Real property	17	109
2018	Materiel management	14	100
2018	Information management	14	42
2018	Information technology	7	61
2018	Project management	10	66
2018	Other services to the public	12	62
2018	None of the above	15	244

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	65	29
2018	Health care practitioners	59	72
2018	Compliance, inspection and enforcement	50	34
2018	Communications or public affairs	65	21
2018	Security	65	27
2018	Science and technology	51	120
2018	Administration and operations	48	209
2018	Human resources	48	86
2018	Financial management	61	108
2018	Procurement	56	90
2018	Real property	45	107
2018	Materiel management	52	99
2018	Information management	53	42
2018	Information technology	51	62
2018	Policy	42	23
2018	Project management	49	66
2018	Other services to the public	40	63
2018	None of the above	40	246

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	27	29
2018	Health care practitioners	34	72
2018	Compliance, inspection and enforcement	33	34
2018	Communications or public affairs	19	21
2018	Access to information and privacy	32	15
2018	Science and technology	24	120
2018	Administration and operations	27	209
2018	Human resources	24	86
2018	Financial management	32	108
2018	Procurement	28	90
2018	Real property	28	107
2018	Materiel management	26	99
2018	Information management	37	42
2018	Information technology	27	62
2018	Policy	22	23
2018	Project management	38	66
2018	Other services to the public	24	63
2018	None of the above	22	246

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	13	72
2018	Access to information and privacy	0	15
2018	Security	19	27
2018	Science and technology	10	120
2018	Administration and operations	7	209
2018	Human resources	9	86
2018	Financial management	10	108
2018	Procurement	13	90
2018	Real property	6	107
2018	Materiel management	10	99
2018	Information management	15	42
2018	Information technology	8	62
2018	Internal audit	0	10
2018	Project management	8	66
2018	Other services to the public	14	63
2018	None of the above	5	246

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	25	29
2018	Health care practitioners	31	72
2018	Compliance, inspection and enforcement	15	34
2018	Security	25	27
2018	Science and technology	22	120
2018	Administration and operations	28	209
2018	Human resources	10	86
2018	Financial management	25	108
2018	Procurement	27	90
2018	Real property	31	107
2018	Materiel management	21	99
2018	Information management	27	42
2018	Information technology	24	62
2018	Internal audit	0	10
2018	Project management	24	66
2018	Other services to the public	28	63
2018	None of the above	27	246

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	15	72
2018	Access to information and privacy	0	15
2018	Science and technology	12	120
2018	Administration and operations	11	209
2018	Human resources	7	86
2018	Financial management	12	108
2018	Procurement	12	90
2018	Real property	10	107
2018	Materiel management	10	99
2018	Information management	24	42
2018	Information technology	13	62
2018	Internal audit	0	10
2018	Project management	17	66
2018	Other services to the public	11	63
2018	None of the above	9	246

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	11	72
2018	Science and technology	11	120
2018	Administration and operations	13	209
2018	Human resources	6	86
2018	Financial management	12	108
2018	Procurement	9	90
2018	Real property	12	107
2018	Materiel management	14	99
2018	Information technology	11	62
2018	Internal audit	0	10
2018	Policy	0	23
2018	Project management	21	66
2018	Other services to the public	16	63
2018	None of the above	10	246

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	9	72
2018	Compliance, inspection and enforcement	19	34
2018	Science and technology	17	120
2018	Administration and operations	18	209
2018	Human resources	9	86
2018	Financial management	10	108
2018	Procurement	19	90
2018	Real property	18	107
2018	Materiel management	10	99
2018	Information management	13	42
2018	Information technology	11	62
2018	Project management	18	66
2018	Other services to the public	18	63
2018	None of the above	16	246

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	14	72
2018	Compliance, inspection and enforcement	12	34
2018	Science and technology	10	120
2018	Administration and operations	15	209
2018	Human resources	18	86
2018	Financial management	9	108
2018	Procurement	4	90
2018	Real property	15	107
2018	Materiel management	16	99
2018	Information management	11	42
2018	Information technology	16	62
2018	Policy	0	23
2018	Project management	16	66
2018	None of the above	10	246

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	18	72
2018	Compliance, inspection and enforcement	33	34
2018	Communications or public affairs	19	21
2018	Access to information and privacy	41	15
2018	Science and technology	26	120
2018	Administration and operations	19	209
2018	Human resources	26	86
2018	Financial management	20	108
2018	Procurement	29	90
2018	Real property	28	107
2018	Materiel management	19	99
2018	Information management	23	42
2018	Information technology	27	62
2018	Policy	30	23
2018	Project management	17	66
2018	Other services to the public	32	63
2018	None of the above	31	246

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	8	64
2018	Compliance, inspection and enforcement	14	30
2018	Science and technology	12	110
2018	Administration and operations	15	184
2018	Human resources	10	81
2018	Financial management	14	96
2018	Procurement	16	84
2018	Real property	13	96
2018	Materiel management	18	84
2018	Information technology	9	55
2018	Policy	32	22
2018	Project management	8	54
2018	Other services to the public	18	53
2018	None of the above	13	218

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	24	25
2018	Health care practitioners	15	64
2018	Compliance, inspection and enforcement	29	30
2018	Communications or public affairs	30	19
2018	Science and technology	19	110
2018	Administration and operations	19	184
2018	Human resources	8	81
2018	Financial management	13	96
2018	Procurement	13	84
2018	Real property	20	96
2018	Materiel management	14	84
2018	Information management	21	38
2018	Information technology	21	55
2018	Policy	32	22
2018	Project management	18	54
2018	Other services to the public	8	53
2018	None of the above	16	218

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Compliance, inspection and enforcement	13	30
2018	Science and technology	16	110
2018	Administration and operations	12	184
2018	Human resources	7	81
2018	Financial management	10	96
2018	Procurement	14	84
2018	Real property	16	96
2018	Materiel management	15	84
2018	None of the above	8	218

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Science and technology	9	110
2018	Administration and operations	11	184
2018	Human resources	8	81
2018	Financial management	15	96
2018	Procurement	6	84
2018	Real property	5	96
2018	Materiel management	16	84
2018	Project management	11	54
2018	None of the above	6	218

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	20	64
2018	Science and technology	16	110
2018	Administration and operations	16	184
2018	Human resources	12	81
2018	Financial management	18	96
2018	Procurement	16	84
2018	Real property	12	96
2018	Materiel management	10	84
2018	Information technology	16	55
2018	Project management	9	54
2018	None of the above	10	218

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	17	25
2018	Communications or public affairs	24	19
2018	Security	19	24
2018	Science and technology	10	110
2018	Administration and operations	16	184
2018	Human resources	9	81
2018	Financial management	18	96
2018	Procurement	10	84
2018	Real property	8	96
2018	Materiel management	14	84
2018	Information management	13	38
2018	Project management	9	54
2018	Other services to the public	14	53
2018	None of the above	9	218

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Compliance, inspection and enforcement	14	30
2018	Science and technology	4	110
2018	Administration and operations	13	184
2018	Human resources	23	81
2018	Financial management	16	96
2018	Procurement	10	84
2018	Information management	19	38
2018	Project management	13	54
2018	None of the above	6	218

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	12	64
2018	Communications or public affairs	39	19
2018	Science and technology	14	110
2018	Administration and operations	14	184
2018	Human resources	8	81
2018	Financial management	12	96
2018	Procurement	14	84
2018	Real property	10	96
2018	Materiel management	8	84
2018	Information management	20	38
2018	Policy	22	22
2018	Project management	11	54
2018	Other services to the public	13	53
2018	None of the above	12	218

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	17	25
2018	Health care practitioners	21	64
2018	Security	24	24
2018	Science and technology	14	110
2018	Administration and operations	12	184
2018	Human resources	11	81
2018	Financial management	12	96
2018	Procurement	15	84
2018	Real property	15	96
2018	Materiel management	12	84
2018	Information management	14	38
2018	Information technology	24	55
2018	Project management	8	54
2018	None of the above	10	218

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	35	25
2018	Health care practitioners	32	64
2018	Compliance, inspection and enforcement	24	30
2018	Communications or public affairs	62	19
2018	Security	26	24
2018	Science and technology	33	110
2018	Administration and operations	26	184
2018	Human resources	33	81
2018	Financial management	29	96
2018	Procurement	30	84
2018	Real property	29	96
2018	Materiel management	19	84
2018	Information management	27	38
2018	Information technology	35	55
2018	Policy	23	22
2018	Project management	30	54
2018	Other services to the public	31	53
2018	None of the above	29	218

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	0	25
2018	Health care practitioners	10	64
2018	Compliance, inspection and enforcement	0	30
2018	Security	24	24
2018	Science and technology	8	110
2018	Administration and operations	12	184
2018	Human resources	15	81
2018	Financial management	11	96
2018	Real property	11	96
2018	Information management	11	38
2018	Information technology	11	55
2018	Project management	16	54
2018	None of the above	7	218

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	43	25
2018	Health care practitioners	42	64
2018	Compliance, inspection and enforcement	29	30
2018	Communications or public affairs	58	19
2018	Access to information and privacy	50	14
2018	Security	32	24
2018	Science and technology	41	110
2018	Administration and operations	42	184
2018	Human resources	54	81
2018	Financial management	46	96
2018	Procurement	45	84
2018	Real property	41	96
2018	Materiel management	36	84
2018	Information management	53	38
2018	Information technology	47	55
2018	Policy	45	22
2018	Project management	51	54
2018	Other services to the public	49	53
2018	None of the above	43	218

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	Client contact centre	25
2018	Compliance, inspection and enforcement	30
2018	Communications or public affairs	19
2018	Access to information and privacy	14
2018	Security	24
2018	Procurement	84
2018	Policy	22
2018	Other services to the public	53

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	34	25
2018	Health care practitioners	59	64
2018	Compliance, inspection and enforcement	42	30
2018	Communications or public affairs	70	19
2018	Access to information and privacy	57	14
2018	Security	52	24
2018	Science and technology	63	110
2018	Administration and operations	51	184
2018	Human resources	59	81
2018	Financial management	53	96
2018	Procurement	47	84
2018	Real property	61	96
2018	Materiel management	56	84
2018	Information management	47	38
2018	Information technology	59	55
2018	Policy	51	22
2018	Project management	67	54
2018	Other services to the public	66	53
2018	None of the above	58	218

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	0	25
2018	Communications or public affairs	0	19
2018	Security	0	24
2018	Science and technology	8	110
2018	Administration and operations	6	184
2018	Procurement	9	84
2018	Real property	8	96
2018	Policy	0	22
2018	None of the above	4	218

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	10	64
2018	Science and technology	6	110
2018	Administration and operations	13	184
2018	Human resources	14	81
2018	Financial management	12	96
2018	Procurement	10	84
2018	Real property	18	96
2018	Materiel management	12	84
2018	Information technology	8	55
2018	Project management	13	54
2018	Other services to the public	11	53
2018	None of the above	15	218

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	16	34	22	6	7	10	3	58	16	262
2018	Health care practitioners	18	21	21	12	12	13	3	46	28	354
2018	Federal regulators	47	14	11	10	3	11	3	72	15	30
2018	Compliance, inspection and enforcement	17	28	23	10	9	12	2	53	21	242
2018	Communications or public affairs	24	18	20	6	5	19	8	58	15	193
2018	Access to information and privacy	20	21	18	4	4	24	9	60	12	70
2018	Security	22	23	23	7	5	15	5	56	15	205
2018	Science and technology	15	25	20	10	9	19	2	50	24	768
2018	Library services	14	22	21	9	9	17	7	48	24	48
2018	Legal services	28	20	14	5	7	16	11	65	16	54
2018	Administration and operations	25	22	20	8	6	14	4	58	17	1341
2018	Human resources	22	25	19	8	7	17	3	59	18	697
2018	Financial management	20	25	21	6	7	18	3	57	17	687
2018	Procurement	19	29	21	7	7	14	3	57	17	650
2018	Real property	13	23	25	12	15	10	2	41	31	528
2018	Materiel management	20	27	22	8	9	11	2	55	20	741
2018	Information management	27	18	18	6	8	17	6	59	18	347
2018	Information technology	22	24	20	5	4	20	4	61	12	660
2018	Internal audit	12	32	18	6	6	23	3	59	16	64
2018	Evaluation	25	22	16	2	11	20	4	62	17	39
2018	Data sciences	12	15	12	11	12	36	2	43	37	54
2018	Policy	19	18	21	6	5	25	6	54	16	196
2018	Project management	21	26	19	6	7	19	2	59	17	540
2018	Other services to the public	21	25	24	13	9	6	1	49	24	302
2018	None of the above	18	22	26	9	13	10	2	45	25	1336
2017	Client contact centre	21	28	25	7	5	12	3	56	15	341
2017	Health care practitioners	19	26	20	8	9	13	4	55	21	402
2017	Federal regulators	21	37	25	0	0	14	3	70	0	26
2017	Compliance, inspection and enforcement	20	26	20	11	7	13	3	55	21	229
2017	Communications or public affairs	17	26	18	5	3	22	7	62	11	180
2017	Access to information and privacy	18	20	26	9	8	12	8	47	21	66
2017	Security	26	29	19	9	5	10	2	63	16	191
2017	Science and technology	16	25	19	10	7	20	3	52	23	934
2017	Library services	15	29	9	7	0	34	7	74	11	45
2017	Legal services	26	21	13	10	4	21	6	63	19	51
2017	Administration and operations	24	26	17	9	8	12	4	60	20	1693
2017	Human resources	18	30	19	7	6	17	3	61	16	685
2017	Financial management	23	23	19	6	9	15	4	57	19	809
2017	Procurement	19	29	23	7	7	12	3	57	16	770
2017	Real property	16	28	21	10	10	10	4	51	24	673
2017	Materiel management	23	27	18	8	7	14	3	60	18	809
2017	Information management	27	23	19	6	3	16	5	64	12	405
2017	Information technology	21	25	18	7	6	18	5	60	17	827
2017	Internal audit	10	28	19	6	6	29	1	55	17	63
2017	Evaluation	36	27	15	2	9	10	2	71	12	56
2017	Data sciences	22	15	12	12	6	33	2	55	27	58
2017	Policy	15	25	16	8	6	24	6	56	21	203
2017	Project management	24	26	21	7	5	15	3	60	14	598
2017	Other services to the public	18	25	27	10	11	8	2	48	23	347
2017	None of the above	18	24	22	11	11	11	3	49	25	1993
2014	Client contact centre	17	31	19	11	8	10	3	56	22	477
2014	Health care practitioners	20	21	17	13	9	17	4	51	28	502
2014	Federal regulators	16	28	17	4	12	21	2	56	22	44
2014	Compliance, inspection and enforcement	21	22	19	8	13	15	2	52	26	376
2014	Communications or public affairs	13	14	23	8	5	29	6	43	20	211
2014	Access to information and privacy	16	17	27	2	7	27	5	48	13	79
2014	Security	20	31	18	7	5	16	2	62	15	207
2014	Science and technology	14	24	19	7	8	24	4	53	20	1247
2014	Library services	13	19	25	3	13	23	5	44	22	60
2014	Legal services	30	12	18	2	10	17	12	58	16	59
2014	Administration and operations	22	24	20	9	7	14	3	56	20	2243
2014	Human resources	19	27	20	7	7	18	3	58	17	848
2014	Financial management	17	21	21	8	8	21	4	50	22	859
2014	Procurement	15	30	20	7	8	17	2	56	19	928
2014	Real property	14	27	25	8	10	13	3	49	22	449
2014	Materiel management	20	27	21	7	9	14	3	56	19	1017
2014	Information management	21	25	22	9	5	14	3	57	17	589
2014	Information technology	19	25	18	6	6	20	6	59	16	1018
2014	Internal audit	18	18	12	11	11	23	7	51	32	90
2014	Evaluation	23	19	17	11	3	22	4	58	19	64
2014	Other services to the public	15	28	22	11	12	10	2	49	26	648
2014	None of the above	16	24	22	9	12	14	3	49	25	2570

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	28	41	18	6	4	2	1	72	10	261
2018	Health care practitioners	30	29	19	10	8	3	0	61	19	356
2018	Federal regulators	65	17	3	12	3	0	0	82	15	30
2018	Compliance, inspection and enforcement	31	37	16	8	5	3	1	70	13	242
2018	Communications or public affairs	43	33	16	4	2	2	0	78	6	193
2018	Access to information and privacy	39	38	11	3	3	7	0	82	6	70
2018	Security	34	33	21	5	4	3	0	69	9	206
2018	Science and technology	28	36	18	8	6	5	0	67	14	767
2018	Library services	29	36	8	15	7	5	0	68	23	48
2018	Legal services	41	28	11	5	7	4	5	75	13	54
2018	Administration and operations	40	31	16	6	4	3	0	73	11	1337
2018	Human resources	37	34	13	7	4	5	0	75	12	699
2018	Financial management	32	39	16	4	5	4	0	74	9	689
2018	Procurement	33	36	17	5	5	3	0	72	11	648
2018	Real property	23	32	21	10	10	4	0	57	21	528
2018	Materiel management	36	31	17	8	6	2	0	69	14	742
2018	Information management	43	27	12	5	6	6	2	76	12	344
2018	Information technology	38	36	15	4	3	3	1	77	7	660
2018	Internal audit	34	31	25	3	3	3	1	68	6	65
2018	Evaluation	45	32	9	2	3	8	0	84	6	39
2018	Data sciences	26	28	11	12	5	17	0	65	21	53
2018	Policy	35	36	16	5	2	4	0	75	8	197
2018	Project management	38	34	16	4	5	3	0	74	9	539
2018	Other services to the public	29	33	19	10	7	2	0	63	17	301
2018	None of the above	28	28	22	8	11	3	0	58	20	1338
2017	Client contact centre	34	39	14	5	4	3	1	75	10	340
2017	Health care practitioners	32	38	16	6	5	3	0	72	12	403
2017	Federal regulators	49	30	21	0	0	0	0	79	0	26
2017	Compliance, inspection and enforcement	31	35	17	9	5	2	0	68	14	229
2017	Communications or public affairs	36	37	14	5	3	4	1	77	8	181
2017	Access to information and privacy	33	31	14	11	8	3	0	66	19	65
2017	Security	40	36	9	8	3	3	0	79	12	189
2017	Science and technology	30	38	15	8	4	4	0	72	12	931
2017	Library services	31	39	16	7	0	7	2	76	7	45
2017	Legal services	46	31	8	6	6	4	0	80	12	51
2017	Administration and operations	40	31	14	7	5	3	0	73	12	1692
2017	Human resources	33	39	15	5	3	5	0	76	8	683
2017	Financial management	36	33	14	5	7	4	1	73	13	809
2017	Procurement	34	37	18	5	5	2	0	72	10	771
2017	Real property	24	37	19	9	7	3	1	64	17	670
2017	Materiel management	37	36	13	6	6	2	0	75	12	809
2017	Information management	41	30	13	5	2	7	1	77	8	405
2017	Information technology	37	35	15	4	5	4	1	75	9	826
2017	Internal audit	31	31	22	8	3	4	0	66	11	63
2017	Evaluation	55	30	8	2	5	0	0	85	7	56
2017	Data sciences	29	30	15	8	8	9	2	65	18	58
2017	Policy	39	36	14	5	4	1	0	76	9	204
2017	Project management	41	34	13	6	3	3	0	78	9	597
2017	Other services to the public	30	33	19	8	8	2	0	64	16	345
2017	None of the above	30	31	18	9	8	3	1	64	18	1986
2014	Client contact centre	25	39	21	7	5	3	1	66	12	477
2014	Health care practitioners	29	31	17	9	7	6	0	64	18	500
2014	Federal regulators	18	37	18	8	5	13	0	63	15	44
2014	Compliance, inspection and enforcement	30	30	19	11	6	4	0	63	18	375
2014	Communications or public affairs	22	35	20	9	3	10	2	64	14	210
2014	Access to information and privacy	31	27	18	4	5	14	1	69	11	79
2014	Security	25	39	15	8	4	8	1	70	14	205
2014	Science and technology	24	36	18	8	6	8	1	65	15	1247
2014	Library services	23	39	14	7	8	9	0	67	17	60
2014	Legal services	44	12	22	3	8	10	0	62	13	59
2014	Administration and operations	33	30	18	8	5	6	1	67	13	2240
2014	Human resources	29	35	18	6	5	7	0	69	12	846
2014	Financial management	27	33	20	5	6	8	1	66	12	858
2014	Procurement	28	39	16	7	5	5	0	71	13	928
2014	Real property	24	37	20	7	7	4	1	64	15	449
2014	Materiel management	30	36	17	6	7	4	0	69	13	1015
2014	Information management	30	34	20	6	4	5	1	68	11	588
2014	Information technology	31	34	17	6	4	8	1	71	11	1017
2014	Internal audit	29	28	18	9	7	8	2	63	17	90
2014	Evaluation	35	27	12	11	3	10	2	70	16	64
2014	Other services to the public	23	34	19	11	9	3	1	59	21	648
2014	None of the above	22	34	19	9	9	6	1	60	19	2569

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Client contact centre	7	93	262
2018	Health care practitioners	8	92	357
2018	Compliance, inspection and enforcement	7	93	241
2018	Communications or public affairs	5	95	192
2018	Security	7	93	205
2018	Science and technology	6	94	769
2018	Administration and operations	7	93	1339
2018	Human resources	6	94	697
2018	Financial management	6	94	688
2018	Procurement	8	92	641
2018	Real property	8	92	529
2018	Materiel management	6	94	746
2018	Information management	7	93	343
2018	Information technology	5	95	660
2018	Internal audit	7	93	65
2018	Evaluation	10	90	40
2018	Data sciences	9	91	54
2018	Policy	7	93	198
2018	Project management	8	92	543
2018	Other services to the public	8	92	305
2018	None of the above	8	92	1340

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	67	18
2018	Health care practitioners	40	28
2018	Compliance, inspection and enforcement	40	15
2018	Science and technology	44	47
2018	Administration and operations	40	94
2018	Human resources	35	45
2018	Financial management	35	45
2018	Procurement	40	50
2018	Real property	36	41
2018	Materiel management	29	41
2018	Information management	21	24
2018	Information technology	34	35
2018	Policy	43	15
2018	Project management	27	43
2018	Other services to the public	27	24
2018	None of the above	45	99

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	81	28
2018	Science and technology	74	47
2018	Administration and operations	75	94
2018	Human resources	78	45
2018	Financial management	80	45
2018	Procurement	68	50
2018	Real property	79	41
2018	Materiel management	73	41
2018	Information technology	72	35
2018	Policy	54	15
2018	Project management	71	43
2018	Other services to the public	65	24
2018	None of the above	83	99

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Other services to the public	0	24
2018	None of the above	9	99

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Compliance, inspection and enforcement	15
2018	Security	14
2018	Science and technology	47
2018	Administration and operations	94
2018	Human resources	45
2018	Financial management	45
2018	Procurement	50
2018	Real property	41
2018	Materiel management	41
2018	Information management	24
2018	Information technology	35
2018	Policy	15
2018	Project management	43
2018	Other services to the public	24
2018	None of the above	99

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	10	94
2018	Human resources	0	45
2018	Procurement	10	50
2018	Real property	16	41
2018	Policy	0	15
2018	Project management	13	43
2018	None of the above	7	99

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	0	28
2018	Compliance, inspection and enforcement	0	15
2018	Human resources	0	45
2018	Financial management	0	45
2018	Real property	12	41
2018	Materiel management	0	41
2018	Policy	0	15
2018	Other services to the public	0	24

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	6	94
2018	Human resources	13	45
2018	Procurement	11	50
2018	Other services to the public	18	24
2018	None of the above	12	99

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	25	17
2018	Health care practitioners	22	28
2018	Compliance, inspection and enforcement	0	15
2018	Science and technology	16	48
2018	Administration and operations	18	93
2018	Human resources	17	45
2018	Financial management	15	45
2018	Procurement	29	51
2018	Real property	20	42
2018	Materiel management	19	41
2018	Information technology	29	35
2018	Policy	54	15
2018	Project management	26	43
2018	None of the above	13	100

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	25	17
2018	Science and technology	15	48
2018	Administration and operations	13	93
2018	Human resources	15	45
2018	Financial management	25	45
2018	Procurement	14	51
2018	Real property	16	42
2018	Materiel management	14	41
2018	Information technology	31	35
2018	Project management	27	43
2018	None of the above	11	100

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	0	28
2018	Compliance, inspection and enforcement	0	15
2018	Administration and operations	11	93
2018	Human resources	11	45
2018	Financial management	11	45
2018	Procurement	16	51
2018	Real property	10	42
2018	Information technology	25	35
2018	Policy	50	15
2018	Project management	16	43
2018	None of the above	9	100

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Science and technology	0	48
2018	Information management	0	24
2018	Policy	0	15
2018	None of the above	6	100

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Compliance, inspection and enforcement	44	15
2018	Science and technology	37	48
2018	Administration and operations	28	93
2018	Human resources	20	45
2018	Financial management	27	45
2018	Procurement	41	51
2018	Real property	19	42
2018	Materiel management	31	41
2018	Information management	27	24
2018	Information technology	21	35
2018	Policy	40	15
2018	Project management	39	43
2018	Other services to the public	22	23
2018	None of the above	20	100

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	29	17
2018	Health care practitioners	31	28
2018	Science and technology	33	48
2018	Administration and operations	28	93
2018	Human resources	19	45
2018	Financial management	26	45
2018	Procurement	35	51
2018	Real property	26	42
2018	Materiel management	22	41
2018	Information management	25	24
2018	Information technology	31	35
2018	Policy	40	15
2018	Project management	27	43
2018	Other services to the public	23	23
2018	None of the above	22	100

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Total responses
2018	Health care practitioners	28
2018	Science and technology	48
2018	Financial management	45
2018	Information management	24
2018	Policy	15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2018	Health care practitioners	28
2018	Compliance, inspection and enforcement	15
2018	Security	14
2018	Administration and operations	93
2018	Financial management	45
2018	Procurement	51

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	0	28
2018	Compliance, inspection and enforcement	0	15
2018	Administration and operations	8	93
2018	Procurement	11	51
2018	None of the above	10	100

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Administration and operations	11	93
2018	Human resources	19	45
2018	Financial management	13	45
2018	Procurement	19	51
2018	Other services to the public	28	23
2018	None of the above	18	100

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2018	Health care practitioners	28
2018	Compliance, inspection and enforcement	15
2018	Security	14
2018	Science and technology	48
2018	Financial management	45
2018	Procurement	51
2018	Real property	42
2018	Information management	24
2018	Policy	15
2018	Project management	43
2018	None of the above	100

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	24	28
2018	Compliance, inspection and enforcement	31	15
2018	Science and technology	17	48
2018	Administration and operations	21	93
2018	Human resources	16	45
2018	Financial management	25	45
2018	Procurement	14	51
2018	Real property	22	42
2018	Materiel management	17	41
2018	Information management	28	24
2018	Project management	20	43
2018	Other services to the public	30	23
2018	None of the above	19	100

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	Health care practitioners	28
2018	Compliance, inspection and enforcement	15
2018	Security	14
2018	Science and technology	48
2018	Administration and operations	93
2018	Human resources	45
2018	Financial management	45
2018	Procurement	51
2018	Real property	42
2018	Materiel management	41
2018	Information management	24
2018	Information technology	35
2018	Policy	15
2018	Project management	43

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	27	17
2018	Health care practitioners	37	28
2018	Security	34	14
2018	Science and technology	15	48
2018	Administration and operations	23	93
2018	Human resources	39	45
2018	Financial management	15	45
2018	Procurement	20	51
2018	Real property	33	42
2018	Materiel management	32	41
2018	Information management	28	24
2018	Information technology	28	35
2018	Project management	16	43
2018	Other services to the public	22	23
2018	None of the above	30	100

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	47	28
2018	Compliance, inspection and enforcement	29	15
2018	Science and technology	16	47
2018	Administration and operations	28	93
2018	Human resources	28	45
2018	Financial management	28	45
2018	Procurement	34	50
2018	Real property	32	42
2018	Materiel management	43	40
2018	Information management	29	24
2018	Information technology	32	35
2018	Project management	28	43
2018	Other services to the public	22	24
2018	None of the above	28	100

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	16	93
2018	Human resources	15	45
2018	Financial management	20	45
2018	Procurement	23	50
2018	Real property	12	42
2018	Materiel management	30	40
2018	Information management	25	24
2018	Project management	15	43
2018	None of the above	14	100

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Policy	0	15
2018	Project management	0	43
2018	None of the above	5	100

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	24	28
2018	Security	0	14
2018	Science and technology	12	47
2018	Administration and operations	21	93
2018	Financial management	20	45
2018	Procurement	16	50
2018	Real property	39	42
2018	Materiel management	24	40
2018	Information management	27	24
2018	Information technology	15	35
2018	Project management	17	43
2018	Other services to the public	21	24
2018	None of the above	19	100

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	0	18
2018	Health care practitioners	0	28
2018	Compliance, inspection and enforcement	0	15
2018	Security	0	14
2018	Administration and operations	10	93
2018	Materiel management	0	40
2018	Policy	0	15
2018	None of the above	9	100

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Administration and operations	13	93
2018	Real property	11	42
2018	Materiel management	15	40
2018	Policy	0	15
2018	None of the above	13	100

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Administration and operations	14	93
2018	Information management	0	24
2018	Information technology	14	35

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	14	28
2018	Security	0	14
2018	Administration and operations	11	93
2018	Materiel management	0	40
2018	Policy	0	15
2018	None of the above	13	100

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	47	18
2018	Health care practitioners	27	28
2018	Compliance, inspection and enforcement	50	15
2018	Security	64	14
2018	Science and technology	66	47
2018	Administration and operations	41	93
2018	Human resources	51	45
2018	Financial management	40	45
2018	Procurement	43	50
2018	Real property	42	42
2018	Materiel management	39	40
2018	Information management	48	24
2018	Information technology	42	35
2018	Policy	64	15
2018	Project management	52	43
2018	Other services to the public	30	24
2018	None of the above	46	100

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	8	82
2018	Information management	0	21

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Administration and operations	19	82
2018	Financial management	12	42
2018	Procurement	11	48
2018	Real property	11	37
2018	Materiel management	12	34
2018	Information technology	19	32
2018	Project management	16	39
2018	None of the above	9	87

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Total responses
2018	Health care practitioners	25
2018	Compliance, inspection and enforcement	14
2018	Security	14
2018	Science and technology	45
2018	Materiel management	34
2018	Information management	21
2018	Information technology	32
2018	Other services to the public	20

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Total responses
2018	Health care practitioners	25
2018	Compliance, inspection and enforcement	14
2018	Security	14
2018	Procurement	48
2018	Real property	37
2018	Information management	21
2018	Other services to the public	20

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Total responses
2018	Health care practitioners	25
2018	Security	14
2018	Real property	37
2018	Information management	21
2018	Information technology	32
2018	Policy	13
2018	Project management	39
2018	Other services to the public	20

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	22	17
2018	Administration and operations	6	82
2018	Human resources	0	42
2018	Information technology	0	32
2018	Policy	0	13
2018	Project management	0	39
2018	Other services to the public	0	20
2018	None of the above	6	87

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	13	82
2018	Human resources	12	42
2018	Procurement	11	48
2018	Materiel management	0	34
2018	Information technology	0	32
2018	None of the above	4	87

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Science and technology	11	45
2018	Administration and operations	14	82
2018	Procurement	12	48
2018	Project management	14	39
2018	None of the above	16	87

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	24	25
2018	Science and technology	14	45
2018	Administration and operations	14	82
2018	Human resources	14	42
2018	Procurement	12	48
2018	None of the above	9	87

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	33	17
2018	Health care practitioners	22	25
2018	Science and technology	22	45
2018	Administration and operations	33	82
2018	Human resources	28	42
2018	Financial management	24	42
2018	Procurement	26	48
2018	Real property	40	37
2018	Materiel management	19	34
2018	Information management	31	21
2018	Information technology	28	32
2018	Project management	13	39
2018	Other services to the public	29	20
2018	None of the above	29	87

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	10	82
2018	Human resources	14	42
2018	Financial management	14	42
2018	None of the above	12	87

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	54	17
2018	Health care practitioners	37	25
2018	Science and technology	48	45
2018	Administration and operations	42	82
2018	Human resources	41	42
2018	Financial management	34	42
2018	Procurement	36	48
2018	Real property	51	37
2018	Materiel management	41	34
2018	Information management	40	21
2018	Information technology	33	32
2018	Project management	45	39
2018	Other services to the public	45	20
2018	None of the above	44	87

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	Health care practitioners	25
2018	Compliance, inspection and enforcement	14
2018	Science and technology	45
2018	Human resources	42
2018	Policy	13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	65	17
2018	Health care practitioners	67	25
2018	Compliance, inspection and enforcement	54	14
2018	Science and technology	69	45
2018	Administration and operations	72	82
2018	Human resources	48	42
2018	Financial management	57	42
2018	Procurement	68	48
2018	Real property	81	37
2018	Materiel management	69	34
2018	Information management	54	21
2018	Information technology	66	32
2018	Project management	78	39
2018	Other services to the public	51	20
2018	None of the above	65	87

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Security	0	14
2018	Financial management	0	42
2018	Information technology	0	32
2018	Policy	0	13
2018	Project management	0	39
2018	None of the above	5	87

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Health care practitioners	21	25
2018	Administration and operations	10	82
2018	Human resources	13	42
2018	Financial management	12	42
2018	Materiel management	16	34
2018	None of the above	11	87

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	17	36	21	3	3	14	5	65	8	262
2018	Health care practitioners	20	21	27	3	5	19	5	54	11	358
2018	Federal regulators	44	19	15	0	0	19	3	80	0	30
2018	Compliance, inspection and enforcement	18	30	30	1	4	15	2	58	6	240
2018	Communications or public affairs	24	14	19	3	1	33	6	63	7	191
2018	Access to information and privacy	22	18	22	0	3	26	9	62	4	71
2018	Security	23	22	24	5	4	20	3	58	11	205
2018	Science and technology	17	22	25	4	4	26	2	54	11	774
2018	Library services	15	21	27	2	2	31	1	54	6	48
2018	Legal services	29	17	13	2	4	22	15	72	8	52
2018	Administration and operations	26	22	24	3	3	17	5	61	9	1342
2018	Human resources	24	23	22	4	3	22	2	62	8	705
2018	Financial management	22	22	24	3	2	23	4	60	8	683
2018	Procurement	19	28	24	4	3	18	3	60	9	644
2018	Real property	16	22	33	6	7	13	3	46	15	532
2018	Materiel management	21	26	28	4	5	15	3	56	10	737
2018	Information management	26	20	19	2	5	21	7	64	10	348
2018	Information technology	23	22	21	3	2	25	4	63	8	660
2018	Internal audit	22	27	19	5	3	22	3	65	10	64
2018	Evaluation	17	26	23	2	4	26	2	61	8	39
2018	Data sciences	15	15	18	10	5	35	2	47	25	54
2018	Policy	20	21	19	3	1	31	4	64	6	197
2018	Project management	23	24	22	4	4	19	3	61	11	539
2018	Other services to the public	23	26	32	7	4	7	1	54	12	304
2018	None of the above	20	21	30	7	6	14	2	49	15	1334
2017	Client contact centre	19	34	21	4	1	16	5	66	7	339
2017	Health care practitioners	24	23	26	1	2	19	5	61	5	403
2017	Federal regulators	38	18	22	5	0	13	3	68	6	26
2017	Compliance, inspection and enforcement	24	24	22	5	5	16	4	60	13	228
2017	Communications or public affairs	19	25	13	1	2	30	10	72	6	181
2017	Access to information and privacy	22	17	20	3	3	29	6	60	9	66
2017	Security	25	28	17	5	3	16	6	68	10	190
2017	Science and technology	16	23	21	3	3	29	6	59	9	932
2017	Library services	26	16	17	2	0	27	12	68	3	45
2017	Legal services	24	22	8	6	6	26	7	70	18	51
2017	Administration and operations	25	25	20	3	4	18	5	65	9	1691
2017	Human resources	22	27	19	3	2	23	4	67	7	685
2017	Financial management	24	21	20	3	4	22	5	63	9	808
2017	Procurement	21	28	25	2	3	17	5	62	7	771
2017	Real property	16	28	25	6	5	14	6	56	13	673
2017	Materiel management	24	27	22	3	3	17	4	64	8	809
2017	Information management	26	22	19	3	3	21	5	65	9	405
2017	Information technology	22	24	21	3	3	22	5	63	8	825
2017	Internal audit	14	19	23	4	4	31	4	51	14	63
2017	Evaluation	33	16	14	5	5	22	5	67	14	55
2017	Data sciences	19	14	20	5	6	34	2	51	17	58
2017	Policy	18	20	18	1	2	34	8	64	6	204
2017	Project management	23	26	20	4	2	21	4	66	8	597
2017	Other services to the public	24	28	26	3	6	10	3	59	11	346
2017	None of the above	20	24	27	5	4	17	4	55	12	1987
2014	Client contact centre	14	33	21	5	4	15	7	61	12	477
2014	Health care practitioners	21	19	20	4	3	24	10	60	10	499
2014	Federal regulators	14	25	23	2	3	32	0	58	8	44
2014	Compliance, inspection and enforcement	23	19	23	4	5	22	4	57	12	376
2014	Communications or public affairs	14	12	22	4	2	39	8	48	11	211
2014	Access to information and privacy	17	14	24	0	5	33	8	51	9	79
2014	Security	19	28	21	2	3	24	4	64	6	207
2014	Science and technology	15	21	20	4	3	31	5	57	11	1245
2014	Library services	12	20	23	3	7	30	6	50	15	60
2014	Legal services	21	14	16	0	5	30	14	62	9	59
2014	Administration and operations	23	23	22	4	3	20	6	61	9	2246
2014	Human resources	21	25	20	2	3	22	5	64	8	849
2014	Financial management	19	18	23	4	4	28	6	55	11	858
2014	Procurement	15	32	22	3	3	22	3	63	8	927
2014	Real property	19	26	25	3	4	20	3	58	10	449
2014	Materiel management	21	24	24	4	3	20	4	59	9	1015
2014	Information management	21	22	25	4	2	22	4	58	8	588
2014	Information technology	21	22	20	3	2	26	7	63	7	1018
2014	Internal audit	17	19	15	8	6	28	8	55	21	90
2014	Evaluation	17	15	25	3	4	31	5	50	11	64
2014	Other services to the public	19	26	26	6	5	14	3	55	14	648
2014	None of the above	17	24	26	5	5	20	4	54	12	2570

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	26	43	18	3	2	6	2	74	6	260
2018	Health care practitioners	35	28	21	5	4	7	0	68	9	357
2018	Federal regulators	63	21	12	0	0	0	3	87	0	28
2018	Compliance, inspection and enforcement	32	38	21	2	3	4	0	73	6	243
2018	Communications or public affairs	42	33	14	3	2	5	1	80	6	192
2018	Access to information and privacy	39	32	16	3	3	7	0	77	6	71
2018	Security	36	27	22	3	4	7	1	68	8	206
2018	Science and technology	32	32	20	4	4	8	0	69	9	773
2018	Library services	29	31	16	12	0	12	0	68	13	48
2018	Legal services	39	24	9	4	4	13	7	80	9	52
2018	Administration and operations	40	31	18	3	3	5	1	75	7	1338
2018	Human resources	38	33	15	4	2	7	1	77	7	706
2018	Financial management	33	37	18	3	3	6	1	75	6	685
2018	Procurement	33	35	20	5	3	5	1	71	8	643
2018	Real property	24	31	27	7	6	5	0	58	14	529
2018	Materiel management	35	32	21	4	4	4	0	70	8	736
2018	Information management	40	31	14	2	4	7	1	78	7	348
2018	Information technology	37	34	18	3	2	6	1	76	5	660
2018	Internal audit	33	37	18	5	3	3	1	74	8	64
2018	Evaluation	38	36	11	2	4	9	0	81	6	39
2018	Data sciences	27	30	21	5	5	12	0	64	12	54
2018	Policy	35	33	17	4	2	8	1	75	6	197
2018	Project management	37	33	18	4	3	4	1	74	8	539
2018	Other services to the public	32	29	26	5	4	4	0	63	10	303
2018	None of the above	30	27	25	6	6	5	0	61	13	1328
2017	Client contact centre	28	40	17	4	1	7	3	75	6	338
2017	Health care practitioners	37	34	16	2	3	7	1	77	5	402
2017	Federal regulators	48	27	22	0	0	3	0	78	0	26
2017	Compliance, inspection and enforcement	34	34	12	8	3	8	1	75	12	229
2017	Communications or public affairs	41	36	12	1	2	7	1	84	4	180
2017	Access to information and privacy	33	35	14	5	3	11	0	76	9	66
2017	Security	37	36	15	2	3	5	2	78	6	190
2017	Science and technology	31	37	15	4	2	10	1	76	7	932
2017	Library services	35	34	23	2	0	4	2	73	2	45
2017	Legal services	41	32	8	4	6	8	2	80	11	51
2017	Administration and operations	39	31	16	3	3	6	1	76	7	1693
2017	Human resources	34	39	15	4	1	7	1	79	5	684
2017	Financial management	36	33	15	3	4	7	1	76	7	808
2017	Procurement	34	37	17	2	3	5	1	76	6	771
2017	Real property	27	36	19	5	5	7	1	69	10	671
2017	Materiel management	38	36	14	4	3	4	1	78	7	805
2017	Information management	43	25	15	4	2	8	2	76	7	404
2017	Information technology	36	35	15	3	3	8	1	77	6	826
2017	Internal audit	31	33	18	9	4	3	1	67	14	63
2017	Evaluation	56	22	9	3	4	6	0	83	7	56
2017	Data sciences	32	26	15	7	6	13	0	68	14	58
2017	Policy	42	31	13	3	1	9	1	81	4	204
2017	Project management	37	35	15	4	2	6	1	78	6	597
2017	Other services to the public	32	36	19	5	5	2	0	70	11	346
2017	None of the above	30	32	21	6	4	6	1	67	10	1985
2014	Client contact centre	24	38	21	3	5	7	2	68	9	478
2014	Health care practitioners	33	28	19	4	2	12	2	71	7	499
2014	Federal regulators	21	37	17	4	0	20	0	73	6	43
2014	Compliance, inspection and enforcement	31	30	23	4	5	7	0	66	10	376
2014	Communications or public affairs	26	34	18	4	1	16	0	72	7	211
2014	Access to information and privacy	32	23	19	3	3	19	1	70	7	79
2014	Security	27	37	17	3	3	13	1	74	7	207
2014	Science and technology	27	34	19	4	2	13	1	70	7	1244
2014	Library services	29	33	16	6	5	9	1	69	13	60
2014	Legal services	41	17	13	2	5	20	2	75	8	59
2014	Administration and operations	34	30	19	4	2	9	1	72	7	2242
2014	Human resources	32	35	16	3	2	10	2	75	7	847
2014	Financial management	32	30	19	3	4	12	1	71	8	859
2014	Procurement	27	40	17	4	3	9	1	74	7	926
2014	Real property	28	34	22	3	5	8	1	68	8	447
2014	Materiel management	31	33	21	4	3	7	1	70	8	1017
2014	Information management	34	31	18	5	2	10	1	73	7	588
2014	Information technology	32	32	17	4	2	11	2	73	7	1018
2014	Internal audit	34	25	16	10	3	10	2	67	16	89
2014	Evaluation	33	21	17	6	3	18	2	67	11	64
2014	Other services to the public	25	35	18	8	5	8	1	66	15	647
2014	None of the above	25	32	22	6	4	10	1	64	11	2561

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	22	18	20	20	17	1	1	41	39	263
2018	Health care practitioners	19	25	20	15	20	0	1	44	36	358
2018	Federal regulators	38	37	6	7	9	3	0	77	16	30
2018	Compliance, inspection and enforcement	16	23	23	13	25	0	0	39	39	243
2018	Communications or public affairs	17	26	22	15	19	0	1	44	34	193
2018	Access to information and privacy	21	19	21	22	17	0	0	40	39	70
2018	Security	26	19	21	16	17	0	1	46	33	207
2018	Science and technology	18	24	22	15	18	0	1	43	34	771
2018	Library services	14	29	22	15	21	0	0	42	36	47
2018	Legal services	22	23	23	9	12	0	11	50	24	54
2018	Administration and operations	23	23	21	13	19	0	1	46	33	1347
2018	Human resources	19	23	19	18	19	0	1	42	38	704
2018	Financial management	21	24	25	14	15	0	1	46	29	694
2018	Procurement	20	23	20	14	22	0	1	44	36	646
2018	Real property	13	19	23	17	28	0	0	31	46	532
2018	Materiel management	19	25	23	13	20	0	0	44	33	746
2018	Information management	23	22	25	15	14	1	1	45	29	346
2018	Information technology	24	25	23	12	13	0	1	50	26	662
2018	Internal audit	18	24	25	17	13	2	1	43	31	64
2018	Evaluation	12	36	16	15	19	0	2	49	35	40
2018	Data sciences	28	29	17	7	17	0	2	58	24	54
2018	Policy	15	24	25	15	19	0	1	40	35	197
2018	Project management	21	27	22	16	15	0	0	47	31	545
2018	Other services to the public	18	18	19	18	27	0	0	36	45	306
2018	None of the above	17	19	19	16	27	0	1	37	44	1337
2017	Client contact centre	18	15	24	17	23	0	2	34	41	339
2017	Health care practitioners	25	22	18	15	18	0	2	48	34	403
2017	Federal regulators	26	13	10	18	24	6	3	43	46	26
2017	Compliance, inspection and enforcement	23	24	21	14	18	0	1	47	32	228
2017	Communications or public affairs	18	20	25	13	20	1	2	40	34	181
2017	Access to information and privacy	31	16	18	9	25	0	1	47	34	65
2017	Security	23	26	16	13	21	0	1	50	34	188
2017	Science and technology	23	25	20	14	17	0	1	48	31	930
2017	Library services	22	36	18	8	12	0	4	61	21	45
2017	Legal services	15	31	25	14	11	0	4	48	27	51
2017	Administration and operations	21	22	19	15	21	0	1	44	37	1691
2017	Human resources	17	22	20	18	24	0	1	39	42	683
2017	Financial management	19	24	22	14	19	0	2	44	34	805
2017	Procurement	17	21	24	17	19	0	2	39	37	770
2017	Real property	14	19	23	18	25	0	1	33	44	673
2017	Materiel management	21	24	21	13	20	0	1	45	34	803
2017	Information management	27	26	18	13	14	0	3	55	27	403
2017	Information technology	24	25	18	15	16	0	3	50	32	825
2017	Internal audit	24	25	14	13	23	0	1	50	36	63
2017	Evaluation	24	29	22	3	21	0	0	53	25	56
2017	Data sciences	34	32	15	11	8	0	0	66	19	58
2017	Policy	20	21	19	18	22	0	0	42	39	203
2017	Project management	21	25	19	14	20	0	1	47	35	597
2017	Other services to the public	17	17	18	19	27	0	1	35	47	348
2017	None of the above	20	20	20	15	23	0	1	41	39	1984

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	23	28	30	11	7	0	0	52	18	262
2018	Health care practitioners	19	28	22	17	13	0	1	47	30	360
2018	Federal regulators	32	25	34	0	6	3	0	59	6	30
2018	Compliance, inspection and enforcement	16	32	27	15	9	0	1	48	25	244
2018	Communications or public affairs	18	23	31	17	11	0	0	41	28	193
2018	Access to information and privacy	19	25	23	17	16	0	0	44	33	72
2018	Security	26	29	27	11	6	0	1	56	17	206
2018	Science and technology	16	29	30	15	9	0	0	46	24	770
2018	Library services	28	23	31	8	7	0	4	53	15	47
2018	Legal services	17	16	32	12	10	0	13	37	26	54
2018	Administration and operations	26	27	23	15	8	0	1	54	23	1347
2018	Human resources	17	23	27	17	16	0	0	40	33	707
2018	Financial management	19	26	31	16	8	0	0	45	24	691
2018	Procurement	16	28	31	14	9	0	1	45	23	644
2018	Real property	23	28	28	11	10	0	0	51	21	528
2018	Materiel management	23	30	26	12	8	0	0	53	20	746
2018	Information management	24	32	23	10	10	0	1	57	20	347
2018	Information technology	18	29	27	17	8	0	0	47	25	660
2018	Internal audit	25	25	35	8	4	0	3	51	12	64
2018	Evaluation	23	27	39	11	0	0	0	51	11	40
2018	Data sciences	14	31	33	13	10	0	0	45	22	53
2018	Policy	11	27	30	15	16	0	1	39	31	197
2018	Project management	16	28	28	15	12	0	1	44	28	546
2018	Other services to the public	31	27	27	11	4	0	1	58	15	305
2018	None of the above	28	32	23	11	5	0	1	61	15	1338
2017	Client contact centre	27	24	26	14	7	1	2	52	22	337
2017	Health care practitioners	17	30	27	16	9	0	1	47	26	401
2017	Federal regulators	32	17	35	3	6	6	0	52	10	26
2017	Compliance, inspection and enforcement	25	28	19	19	8	0	1	54	27	229
2017	Communications or public affairs	10	38	25	17	10	0	1	48	27	181
2017	Access to information and privacy	16	18	19	20	26	0	0	34	46	66
2017	Security	24	32	22	14	7	0	0	56	22	190
2017	Science and technology	18	29	25	16	11	0	1	47	27	933
2017	Library services	26	37	9	9	16	0	2	64	26	45
2017	Legal services	29	30	19	14	7	0	2	59	21	51
2017	Administration and operations	27	27	22	14	8	0	1	56	22	1692
2017	Human resources	15	20	28	22	15	0	0	36	37	685
2017	Financial management	20	26	28	15	10	0	1	46	25	805
2017	Procurement	16	26	30	16	11	0	1	42	27	769
2017	Real property	26	30	24	11	9	0	0	56	20	669
2017	Materiel management	24	30	23	12	9	0	1	55	21	805
2017	Information management	25	30	24	14	6	0	1	56	20	404
2017	Information technology	21	30	26	11	10	1	1	52	22	827
2017	Internal audit	21	43	24	6	4	0	1	65	10	63
2017	Evaluation	25	42	25	5	3	0	0	67	8	56
2017	Data sciences	20	37	18	20	5	0	0	57	25	58
2017	Policy	17	28	25	20	10	0	0	45	30	204
2017	Project management	18	30	28	13	11	0	1	48	24	598
2017	Other services to the public	33	29	24	7	5	0	1	63	12	346
2017	None of the above	31	30	21	10	6	0	1	62	17	1982

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	31	29	24	9	5	0	2	60	15	262
2018	Health care practitioners	35	31	18	9	4	1	3	68	14	360
2018	Federal regulators	46	17	22	0	5	0	10	70	6	30
2018	Compliance, inspection and enforcement	23	39	21	11	4	0	2	63	15	240
2018	Communications or public affairs	23	34	24	13	6	0	1	57	19	192
2018	Access to information and privacy	28	28	15	19	8	0	1	57	28	70
2018	Security	39	30	17	8	5	0	2	70	12	205
2018	Science and technology	24	36	23	12	5	0	1	60	17	762
2018	Library services	35	37	22	0	2	0	4	75	2	47
2018	Legal services	25	32	16	9	2	0	16	68	13	53
2018	Administration and operations	34	30	18	9	5	0	2	66	15	1334
2018	Human resources	22	30	22	15	10	0	1	52	25	703
2018	Financial management	25	29	27	13	6	0	1	54	19	691
2018	Procurement	20	33	26	14	6	1	1	54	20	636
2018	Real property	29	36	20	7	7	0	0	65	15	526
2018	Materiel management	32	30	21	12	3	0	1	64	15	743
2018	Information management	33	32	18	9	5	1	2	68	14	347
2018	Information technology	25	32	24	13	5	0	1	58	18	661
2018	Internal audit	25	37	28	7	1	0	2	63	9	64
2018	Evaluation	43	16	27	12	2	0	0	58	14	40
2018	Data sciences	32	39	12	12	5	0	0	71	17	54
2018	Policy	18	29	28	14	9	0	2	48	24	193
2018	Project management	22	30	24	15	8	0	1	53	23	541
2018	Other services to the public	41	29	22	6	2	0	0	70	8	305
2018	None of the above	34	32	20	8	4	0	2	67	12	1331
2017	Client contact centre	26	26	25	13	5	1	4	55	18	337
2017	Health care practitioners	34	35	15	6	5	0	5	73	11	398
2017	Federal regulators	39	31	10	10	3	6	0	75	14	25
2017	Compliance, inspection and enforcement	34	31	22	6	4	0	2	67	11	229
2017	Communications or public affairs	23	34	22	11	8	0	2	58	19	180
2017	Access to information and privacy	23	31	23	8	14	0	2	55	22	65
2017	Security	35	30	20	5	8	0	2	66	13	189
2017	Science and technology	25	33	21	12	8	0	1	59	20	930
2017	Library services	36	32	7	5	11	0	9	74	18	45
2017	Legal services	32	38	12	13	2	2	2	73	15	51
2017	Administration and operations	35	29	19	9	4	1	3	67	14	1688
2017	Human resources	20	28	27	17	6	0	1	49	24	683
2017	Financial management	25	30	23	12	7	0	2	57	20	802
2017	Procurement	21	30	28	13	6	0	1	52	20	769
2017	Real property	33	32	19	9	5	0	2	66	14	665
2017	Materiel management	32	33	20	9	5	1	1	66	14	802
2017	Information management	38	29	21	8	2	0	1	68	10	402
2017	Information technology	30	30	21	10	7	1	2	61	17	823
2017	Internal audit	27	43	17	8	4	0	1	71	12	63
2017	Evaluation	29	41	17	10	2	0	2	71	12	56
2017	Data sciences	37	30	19	7	7	0	0	67	14	58
2017	Policy	25	30	24	16	5	0	0	55	21	204
2017	Project management	22	33	23	14	7	0	1	56	21	597
2017	Other services to the public	42	29	14	7	3	1	4	74	11	345
2017	None of the above	38	29	17	8	4	0	3	70	12	1972

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	23	22	22	15	17	0	1	46	32	260
2018	Health care practitioners	17	21	21	18	21	1	1	39	40	356
2018	Federal regulators	19	24	33	12	12	0	0	43	24	30
2018	Compliance, inspection and enforcement	16	27	19	22	16	0	0	43	38	243
2018	Communications or public affairs	18	22	21	23	16	0	0	40	39	192
2018	Access to information and privacy	17	23	17	16	26	0	1	41	42	72
2018	Security	21	27	19	18	14	1	1	48	32	206
2018	Science and technology	14	20	28	19	18	0	1	35	37	769
2018	Library services	25	14	14	28	14	2	4	42	44	48
2018	Legal services	17	25	16	11	14	0	17	50	31	54
2018	Administration and operations	26	23	19	14	16	0	2	50	30	1341
2018	Human resources	17	22	23	18	19	0	1	40	37	703
2018	Financial management	21	24	23	19	11	1	1	46	30	689
2018	Procurement	17	24	27	15	14	1	1	42	30	642
2018	Real property	13	17	21	19	29	0	0	30	49	527
2018	Materiel management	22	23	23	17	15	0	1	45	32	744
2018	Information management	18	29	21	15	13	2	2	49	29	344
2018	Information technology	18	25	21	19	15	0	1	43	35	657
2018	Internal audit	16	41	30	7	3	2	2	59	11	63
2018	Evaluation	32	14	26	23	5	0	0	46	28	40
2018	Data sciences	24	13	20	20	21	0	2	38	42	54
2018	Policy	14	19	24	19	23	1	0	33	43	196
2018	Project management	16	24	25	17	16	0	1	41	34	546
2018	Other services to the public	28	22	22	13	15	0	1	50	28	304
2018	None of the above	24	22	23	14	16	1	1	46	30	1334
2017	Client contact centre	21	21	23	16	16	1	3	43	33	337
2017	Health care practitioners	12	28	26	18	15	0	1	41	33	400
2017	Federal regulators	23	27	30	8	6	6	0	53	15	26
2017	Compliance, inspection and enforcement	21	21	19	19	18	0	2	43	37	229
2017	Communications or public affairs	15	27	18	21	16	0	2	44	38	180
2017	Access to information and privacy	12	15	18	19	36	0	0	27	55	65
2017	Security	22	26	18	18	14	0	2	49	33	191
2017	Science and technology	17	23	20	21	16	0	2	41	39	930
2017	Library services	13	24	25	18	18	0	2	37	37	45
2017	Legal services	20	34	17	10	10	0	9	60	21	51
2017	Administration and operations	25	23	21	14	15	1	3	49	29	1694
2017	Human resources	15	20	24	23	16	1	1	36	40	686
2017	Financial management	21	23	21	17	14	1	3	46	32	805
2017	Procurement	16	26	22	17	17	0	2	43	35	768
2017	Real property	13	21	22	18	25	0	0	34	44	671
2017	Materiel management	21	23	24	16	16	0	1	44	32	803
2017	Information management	25	20	23	18	12	1	1	46	31	400
2017	Information technology	19	22	23	18	16	0	2	42	34	826
2017	Internal audit	15	30	40	9	4	0	2	46	14	63
2017	Evaluation	17	33	27	17	5	2	0	50	22	55
2017	Data sciences	22	32	22	14	9	0	2	55	23	58
2017	Policy	19	26	18	23	13	0	0	46	36	204
2017	Project management	16	28	22	18	15	1	1	45	33	597
2017	Other services to the public	21	24	21	19	12	1	1	46	32	347
2017	None of the above	23	23	20	15	17	1	2	47	33	1981

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	60	15	9	3	2	0	11	84	6	261
2018	Health care practitioners	52	18	10	4	5	0	10	78	11	359
2018	Federal regulators	45	20	19	0	3	0	13	75	3	29
2018	Compliance, inspection and enforcement	51	25	12	7	1	0	5	80	8	241
2018	Communications or public affairs	38	28	18	8	6	0	2	68	14	191
2018	Access to information and privacy	57	19	8	3	5	0	8	82	9	72
2018	Security	48	27	10	5	2	1	7	82	7	207
2018	Science and technology	45	28	12	7	4	0	3	76	11	769
2018	Library services	52	18	7	5	3	0	15	83	10	48
2018	Legal services	39	19	11	8	0	0	23	75	10	54
2018	Administration and operations	56	18	10	5	3	0	9	81	8	1341
2018	Human resources	48	22	13	7	4	0	5	74	12	706
2018	Financial management	44	24	15	7	2	0	7	74	10	691
2018	Procurement	52	23	11	4	2	1	7	81	7	638
2018	Real property	53	25	12	3	2	0	5	82	5	528
2018	Materiel management	60	19	7	3	2	1	9	87	5	742
2018	Information management	58	19	11	3	2	0	6	83	5	347
2018	Information technology	51	24	11	5	2	0	7	81	8	661
2018	Internal audit	54	27	7	1	1	0	9	89	3	64
2018	Evaluation	58	21	13	6	0	0	3	81	6	40
2018	Data sciences	42	33	14	2	4	0	6	79	6	54
2018	Policy	37	25	17	7	9	0	5	65	17	196
2018	Project management	40	26	16	7	4	0	6	71	11	545
2018	Other services to the public	57	19	12	4	2	1	5	81	7	305
2018	None of the above	57	19	11	3	3	0	7	82	6	1329
2017	Client contact centre	47	21	11	5	2	1	13	79	8	337
2017	Health care practitioners	46	22	11	5	3	0	13	78	9	399
2017	Federal regulators	41	35	5	0	6	6	6	87	7	26
2017	Compliance, inspection and enforcement	48	28	10	3	2	0	10	84	5	228
2017	Communications or public affairs	39	23	16	8	5	0	8	68	14	182
2017	Access to information and privacy	47	20	12	5	8	0	8	73	14	64
2017	Security	51	20	13	5	4	1	6	77	10	189
2017	Science and technology	45	27	13	6	4	1	4	75	11	929
2017	Library services	51	16	10	0	5	0	18	82	6	45
2017	Legal services	47	24	10	4	0	0	15	84	5	51
2017	Administration and operations	52	19	9	4	3	1	13	82	8	1689
2017	Human resources	41	22	17	8	3	0	9	70	11	680
2017	Financial management	44	23	13	5	4	1	10	76	10	803
2017	Procurement	43	27	13	4	1	1	11	79	6	767
2017	Real property	50	25	12	5	3	0	6	80	8	670
2017	Materiel management	54	21	8	3	1	1	12	86	5	802
2017	Information management	52	21	11	2	1	1	12	84	3	399
2017	Information technology	49	22	9	4	3	0	12	81	8	825
2017	Internal audit	50	34	4	1	0	0	11	94	2	63
2017	Evaluation	56	30	7	0	3	2	2	90	3	56
2017	Data sciences	48	28	14	0	7	0	3	78	7	58
2017	Policy	36	26	20	9	4	0	5	65	14	204
2017	Project management	39	33	13	7	4	0	6	76	11	597
2017	Other services to the public	56	21	9	3	2	1	8	85	5	346
2017	None of the above	53	20	11	4	2	1	10	82	6	1972

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	39	28	21	6	4	1	1	68	10	262
2018	Health care practitioners	32	26	22	11	8	0	1	59	19	358
2018	Federal regulators	41	41	13	3	3	0	0	82	5	30
2018	Compliance, inspection and enforcement	37	30	18	9	6	0	1	68	14	240
2018	Communications or public affairs	28	31	24	7	10	0	0	59	17	193
2018	Access to information and privacy	39	22	16	12	11	0	0	61	22	72
2018	Security	42	31	14	5	8	0	1	73	13	207
2018	Science and technology	31	29	21	12	7	0	0	60	19	771
2018	Library services	31	21	21	13	12	0	3	53	25	47
2018	Legal services	25	32	21	14	3	0	5	60	18	54
2018	Administration and operations	40	27	17	8	6	0	1	68	15	1345
2018	Human resources	35	27	21	10	7	0	1	62	17	707
2018	Financial management	34	30	20	9	6	0	2	64	15	694
2018	Procurement	35	25	21	10	6	0	2	61	17	644
2018	Real property	37	29	17	9	6	0	1	67	15	528
2018	Materiel management	44	29	15	6	5	0	1	73	12	746
2018	Information management	39	28	20	7	4	1	1	68	11	347
2018	Information technology	35	31	19	8	6	0	1	67	14	661
2018	Internal audit	36	37	13	4	6	0	3	76	10	64
2018	Evaluation	42	34	13	4	6	0	0	77	10	40
2018	Data sciences	20	37	27	9	7	0	0	58	15	54
2018	Policy	24	30	18	15	10	0	2	56	26	196
2018	Project management	30	27	25	10	7	0	0	58	17	543
2018	Other services to the public	39	26	18	10	6	1	0	66	16	304
2018	None of the above	40	27	17	7	6	0	2	69	13	1333
2017	Client contact centre	41	30	14	9	2	1	3	73	12	334
2017	Health care practitioners	29	31	20	11	7	0	1	61	18	399
2017	Federal regulators	29	47	7	8	3	6	0	81	12	26
2017	Compliance, inspection and enforcement	42	29	18	8	2	0	1	72	10	228
2017	Communications or public affairs	29	30	18	13	9	0	0	60	22	180
2017	Access to information and privacy	36	27	17	11	9	0	0	63	20	64
2017	Security	38	28	23	5	4	0	2	67	9	190
2017	Science and technology	30	34	21	8	6	0	1	64	14	925
2017	Library services	47	23	12	15	3	0	0	70	18	43
2017	Legal services	38	30	18	8	4	0	2	70	12	51
2017	Administration and operations	40	29	17	8	5	0	1	70	13	1685
2017	Human resources	32	30	23	8	6	0	0	63	14	676
2017	Financial management	34	28	21	11	6	0	1	63	16	803
2017	Procurement	36	28	21	10	4	0	1	64	14	770
2017	Real property	37	33	18	8	4	0	1	70	12	668
2017	Materiel management	41	29	17	7	4	0	1	71	12	803
2017	Information management	40	28	17	9	5	0	1	69	14	402
2017	Information technology	36	31	20	8	4	1	1	68	12	825
2017	Internal audit	30	30	18	16	3	0	3	62	20	63
2017	Evaluation	43	32	10	14	2	0	0	74	16	55
2017	Data sciences	22	34	23	12	9	0	0	56	21	58
2017	Policy	26	28	24	13	10	0	0	54	22	204
2017	Project management	31	35	19	10	4	0	0	67	15	596
2017	Other services to the public	42	31	15	7	4	0	1	75	10	344
2017	None of the above	40	32	15	7	3	0	1	74	10	1975

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	33	27	27	9	2	1	1	61	12	262
2018	Health care practitioners	25	31	25	12	6	0	0	56	19	358
2018	Federal regulators	36	50	5	3	3	3	0	88	7	30
2018	Compliance, inspection and enforcement	24	37	21	9	7	1	1	62	17	238
2018	Communications or public affairs	30	37	22	7	5	0	0	67	11	192
2018	Access to information and privacy	37	35	19	5	3	0	1	73	8	72
2018	Security	29	33	20	11	6	0	0	63	18	204
2018	Science and technology	19	32	29	13	7	0	0	51	20	769
2018	Library services	22	33	9	20	15	0	2	56	35	48
2018	Legal services	31	29	17	5	2	0	15	72	9	52
2018	Administration and operations	33	32	20	9	4	1	1	67	14	1340
2018	Human resources	27	33	22	11	7	1	0	60	18	701
2018	Financial management	28	36	22	8	4	0	1	65	12	689
2018	Procurement	26	34	24	9	5	1	2	62	14	644
2018	Real property	23	28	25	12	10	1	1	52	22	529
2018	Materiel management	27	31	25	8	7	0	1	59	15	737
2018	Information management	31	32	21	8	4	2	2	66	12	344
2018	Information technology	20	38	24	11	5	0	1	59	17	660
2018	Internal audit	19	30	30	14	6	0	2	50	20	65
2018	Evaluation	17	37	39	7	0	0	0	54	7	40
2018	Data sciences	22	36	21	7	14	0	0	58	21	54
2018	Policy	30	31	27	8	2	0	1	62	10	195
2018	Project management	22	37	24	11	5	0	1	59	16	541
2018	Other services to the public	31	29	20	10	7	1	2	62	17	302
2018	None of the above	26	31	22	12	7	1	1	58	20	1336
2017	Client contact centre	32	27	23	11	3	1	3	62	14	334
2017	Health care practitioners	24	33	21	12	7	1	1	59	20	399
2017	Federal regulators	29	37	18	3	0	12	0	76	4	26
2017	Compliance, inspection and enforcement	31	26	24	13	4	0	2	58	17	228
2017	Communications or public affairs	29	35	19	10	5	0	2	65	16	181
2017	Access to information and privacy	34	33	14	8	10	0	2	68	18	64
2017	Security	27	36	19	13	5	0	0	63	18	191
2017	Science and technology	22	33	24	14	6	0	1	56	20	924
2017	Library services	29	33	17	9	9	2	0	64	19	43
2017	Legal services	43	25	15	11	2	0	4	71	14	51
2017	Administration and operations	35	31	18	9	4	1	2	68	14	1685
2017	Human resources	25	32	24	11	6	0	1	58	17	679
2017	Financial management	32	32	19	11	4	0	1	65	15	800
2017	Procurement	29	34	24	8	5	0	1	64	12	770
2017	Real property	26	31	23	12	7	0	1	58	19	666
2017	Materiel management	29	35	21	9	5	0	1	64	14	801
2017	Information management	33	33	18	11	4	1	1	67	15	402
2017	Information technology	26	32	23	11	5	1	1	60	17	824
2017	Internal audit	19	45	20	8	7	0	2	65	15	63
2017	Evaluation	41	26	14	14	4	0	2	68	18	56
2017	Data sciences	22	31	22	10	15	0	0	53	25	58
2017	Policy	30	33	21	11	3	0	1	64	14	204
2017	Project management	27	32	26	10	5	0	0	59	15	596
2017	Other services to the public	30	32	20	11	5	1	1	63	17	346
2017	None of the above	31	32	20	10	5	1	1	64	15	1975

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	29	28	25	12	5	0	0	58	17	262
2018	Health care practitioners	24	35	21	12	6	0	2	60	19	358
2018	Federal regulators	37	30	16	6	9	3	0	68	15	30
2018	Compliance, inspection and enforcement	17	39	23	13	7	0	1	57	20	238
2018	Communications or public affairs	21	35	25	12	7	0	0	56	19	192
2018	Access to information and privacy	26	34	24	7	9	0	0	60	16	72
2018	Security	27	31	23	11	7	0	1	58	18	203
2018	Science and technology	18	31	27	15	8	0	0	49	23	766
2018	Library services	30	27	22	12	5	0	3	59	18	48
2018	Legal services	22	35	18	11	2	0	13	65	15	52
2018	Administration and operations	28	32	22	11	6	0	1	61	17	1336
2018	Human resources	19	26	27	16	11	0	0	45	27	700
2018	Financial management	21	34	24	13	6	1	1	56	20	690
2018	Procurement	21	31	28	14	5	1	1	53	19	645
2018	Real property	17	32	25	15	11	0	1	49	26	526
2018	Materiel management	27	30	22	15	5	0	1	57	20	739
2018	Information management	26	36	20	9	6	1	1	63	16	343
2018	Information technology	19	32	24	16	8	0	1	51	24	660
2018	Internal audit	21	29	27	12	9	0	3	51	21	65
2018	Evaluation	14	53	25	8	0	0	0	68	8	40
2018	Data sciences	17	33	27	10	12	0	0	50	23	54
2018	Policy	17	35	28	13	7	0	1	52	20	196
2018	Project management	18	32	26	13	10	0	1	51	23	540
2018	Other services to the public	32	25	24	11	7	1	1	58	18	300
2018	None of the above	26	30	22	11	9	1	1	57	21	1338
2017	Client contact centre	31	28	22	12	4	1	3	61	16	333
2017	Health care practitioners	28	32	22	9	7	1	2	61	16	401
2017	Federal regulators	38	19	15	13	6	6	3	63	21	26
2017	Compliance, inspection and enforcement	25	36	17	13	9	0	1	61	22	228
2017	Communications or public affairs	22	38	20	12	7	0	1	60	19	180
2017	Access to information and privacy	31	26	13	11	16	0	3	59	28	64
2017	Security	24	30	21	18	5	0	2	55	24	190
2017	Science and technology	17	32	24	17	9	0	1	50	26	927
2017	Library services	29	35	13	10	9	5	0	67	20	43
2017	Legal services	31	36	16	8	7	0	2	69	15	51
2017	Administration and operations	28	32	20	11	7	0	2	61	18	1683
2017	Human resources	16	30	26	17	10	0	1	46	28	680
2017	Financial management	25	31	24	12	7	0	0	56	19	801
2017	Procurement	20	32	29	12	6	0	1	52	18	768
2017	Real property	20	32	22	16	9	0	1	52	25	666
2017	Materiel management	23	35	22	14	6	0	1	58	20	801
2017	Information management	28	31	23	12	5	0	1	59	17	404
2017	Information technology	20	30	26	14	8	1	2	52	22	823
2017	Internal audit	13	61	14	8	4	0	0	75	12	63
2017	Evaluation	17	42	29	9	3	0	0	59	12	56
2017	Data sciences	18	37	22	12	9	2	0	56	22	58
2017	Policy	22	30	29	13	4	0	1	53	18	204
2017	Project management	17	33	26	14	10	0	0	50	24	597
2017	Other services to the public	29	31	18	13	6	1	3	62	20	346
2017	None of the above	28	29	21	13	6	1	2	59	20	1973

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	34	28	24	6	5	0	2	63	12	260
2018	Health care practitioners	34	28	18	11	7	0	1	63	19	358
2018	Federal regulators	38	36	17	3	6	0	0	74	9	30
2018	Compliance, inspection and enforcement	28	33	22	12	6	0	0	61	18	237
2018	Communications or public affairs	25	38	17	10	9	0	0	63	20	192
2018	Access to information and privacy	42	32	15	4	7	0	0	74	11	72
2018	Security	35	24	21	8	10	0	2	60	19	204
2018	Science and technology	22	31	24	16	7	0	0	53	23	770
2018	Library services	28	28	24	15	2	0	3	58	17	48
2018	Legal services	28	29	15	7	6	0	16	67	16	51
2018	Administration and operations	32	31	19	10	7	0	1	64	17	1337
2018	Human resources	25	26	24	13	11	0	1	51	24	699
2018	Financial management	28	29	22	12	7	0	1	58	20	689
2018	Procurement	26	33	25	11	5	0	0	59	16	639
2018	Real property	25	29	21	12	12	0	1	55	24	526
2018	Materiel management	29	33	22	10	5	0	1	62	16	738
2018	Information management	29	32	20	11	6	1	1	62	18	341
2018	Information technology	24	32	24	13	6	0	1	56	20	655
2018	Internal audit	21	28	25	14	12	0	2	49	26	65
2018	Evaluation	35	34	16	12	3	0	0	69	15	39
2018	Data sciences	25	29	26	11	9	0	0	54	19	54
2018	Policy	25	30	24	13	6	0	1	56	20	196
2018	Project management	23	32	22	13	8	1	1	56	22	539
2018	Other services to the public	33	30	18	11	6	0	1	64	18	303
2018	None of the above	32	28	20	11	9	0	1	60	19	1337
2017	Client contact centre	33	27	21	12	3	1	3	62	16	333
2017	Health care practitioners	39	31	15	7	7	0	1	71	14	401
2017	Federal regulators	44	30	0	7	3	13	3	88	12	25
2017	Compliance, inspection and enforcement	31	28	18	14	7	0	2	61	21	228
2017	Communications or public affairs	31	31	19	13	6	0	1	63	18	181
2017	Access to information and privacy	36	29	12	10	11	0	2	66	21	63
2017	Security	29	36	19	8	6	1	1	66	14	190
2017	Science and technology	24	30	23	14	8	0	1	55	22	924
2017	Library services	39	29	14	9	7	2	0	69	16	43
2017	Legal services	41	30	12	14	4	0	0	71	17	51
2017	Administration and operations	34	31	17	10	6	0	2	66	17	1687
2017	Human resources	24	27	23	14	11	0	1	51	25	680
2017	Financial management	30	27	21	12	8	0	1	59	20	801
2017	Procurement	28	33	22	9	6	0	1	62	16	769
2017	Real property	26	29	21	14	9	0	1	56	23	667
2017	Materiel management	30	32	19	12	5	0	1	63	18	803
2017	Information management	35	29	17	13	5	0	0	65	18	403
2017	Information technology	26	31	23	10	7	1	2	58	18	825
2017	Internal audit	28	34	23	12	3	0	0	62	15	63
2017	Evaluation	34	33	14	11	8	0	0	67	19	56
2017	Data sciences	24	37	18	10	9	2	0	62	20	58
2017	Policy	31	28	21	13	5	0	1	60	18	203
2017	Project management	26	34	21	12	7	0	0	60	20	597
2017	Other services to the public	33	31	15	11	7	0	3	66	18	346
2017	None of the above	33	29	17	11	6	1	2	64	18	1976

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	30	35	20	9	3	1	2	67	12	261
2018	Health care practitioners	35	34	17	8	5	0	1	70	14	360
2018	Federal regulators	30	46	15	6	3	0	0	76	9	30
2018	Compliance, inspection and enforcement	24	38	20	11	6	0	1	62	18	239
2018	Communications or public affairs	31	28	27	8	6	0	0	59	14	192
2018	Access to information and privacy	35	27	24	11	3	0	0	63	13	72
2018	Security	37	24	23	9	6	1	1	62	15	204
2018	Science and technology	28	36	19	13	4	0	0	64	17	764
2018	Library services	37	20	24	13	3	0	2	59	16	48
2018	Legal services	19	32	24	13	2	0	10	57	16	52
2018	Administration and operations	34	31	19	10	5	0	1	66	15	1334
2018	Human resources	26	29	24	12	8	0	0	55	21	695
2018	Financial management	30	31	23	12	3	0	1	62	15	688
2018	Procurement	26	34	21	13	5	1	1	61	18	646
2018	Real property	31	30	18	14	7	0	1	61	20	527
2018	Materiel management	38	30	19	8	4	0	1	69	13	735
2018	Information management	31	29	23	9	6	1	1	61	15	343
2018	Information technology	28	36	18	12	5	0	1	65	17	657
2018	Internal audit	28	32	28	6	3	0	3	62	9	65
2018	Evaluation	32	34	25	9	0	0	0	66	9	40
2018	Data sciences	43	25	17	12	3	0	0	68	15	54
2018	Policy	35	29	23	10	3	0	0	64	12	195
2018	Project management	23	35	23	14	5	0	0	58	19	541
2018	Other services to the public	43	30	15	8	2	0	2	75	10	302
2018	None of the above	41	32	15	7	3	0	2	74	10	1325
2017	Client contact centre	37	28	19	7	3	1	4	69	10	331
2017	Health care practitioners	35	37	16	7	4	1	2	73	11	397
2017	Federal regulators	43	23	15	3	3	6	6	75	7	26
2017	Compliance, inspection and enforcement	34	34	16	8	6	0	2	69	15	228
2017	Communications or public affairs	27	32	24	7	7	0	2	61	15	180
2017	Access to information and privacy	40	30	16	5	6	0	3	72	11	63
2017	Security	32	31	21	10	4	0	2	64	14	189
2017	Science and technology	30	32	21	10	5	1	1	64	15	923
2017	Library services	31	44	8	8	5	5	0	79	13	43
2017	Legal services	39	36	18	0	6	2	0	76	6	50
2017	Administration and operations	35	30	18	10	4	0	2	67	14	1682
2017	Human resources	21	30	25	14	9	0	1	52	23	679
2017	Financial management	31	31	21	11	5	0	1	63	16	799
2017	Procurement	27	31	24	10	7	1	1	58	18	765
2017	Real property	30	31	21	11	6	1	1	62	17	665
2017	Materiel management	31	34	19	9	5	0	2	66	14	800
2017	Information management	37	33	16	10	4	1	1	70	13	402
2017	Information technology	32	33	19	8	6	1	2	67	14	822
2017	Internal audit	24	44	23	3	1	0	4	71	5	63
2017	Evaluation	39	31	16	10	2	0	2	72	12	55
2017	Data sciences	34	38	18	5	3	2	0	74	8	58
2017	Policy	39	28	19	9	4	0	1	68	13	204
2017	Project management	26	33	22	11	7	0	1	60	18	595
2017	Other services to the public	48	26	11	8	2	1	3	77	11	343
2017	None of the above	43	29	15	6	3	1	2	75	9	1959

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	48	24	18	4	3	1	2	74	7	258
2018	Health care practitioners	47	24	14	9	4	0	2	73	13	357
2018	Federal regulators	58	22	0	9	3	0	7	87	13	27
2018	Compliance, inspection and enforcement	50	28	12	6	3	1	1	79	9	238
2018	Communications or public affairs	45	31	16	5	2	0	1	77	7	192
2018	Access to information and privacy	50	24	14	4	6	0	3	76	10	72
2018	Security	50	22	16	4	3	0	4	75	8	204
2018	Science and technology	41	34	15	5	3	0	1	77	8	766
2018	Library services	60	22	12	3	0	0	3	84	3	47
2018	Legal services	53	15	4	7	4	0	17	82	13	51
2018	Administration and operations	59	23	10	4	3	0	2	83	7	1329
2018	Human resources	56	22	12	6	3	0	2	80	9	698
2018	Financial management	58	23	11	4	1	0	3	83	5	687
2018	Procurement	48	25	16	4	3	1	3	76	7	642
2018	Real property	51	30	13	4	3	0	1	81	6	521
2018	Materiel management	52	27	13	5	3	0	1	79	7	736
2018	Information management	56	23	10	5	3	0	3	82	8	340
2018	Information technology	50	29	13	4	2	0	2	81	6	655
2018	Internal audit	52	27	9	6	1	0	5	83	8	64
2018	Evaluation	51	23	19	7	0	0	0	74	7	39
2018	Data sciences	50	20	12	8	7	0	2	72	16	53
2018	Policy	54	29	10	4	2	0	1	84	6	195
2018	Project management	54	26	14	3	2	0	1	81	5	538
2018	Other services to the public	42	30	15	9	2	0	1	73	12	304
2018	None of the above	49	25	16	5	4	0	2	75	9	1328
2017	Client contact centre	48	28	13	6	2	0	4	78	8	341
2017	Health care practitioners	47	29	13	7	4	0	1	77	10	403
2017	Federal regulators	46	29	7	0	9	6	3	83	10	26
2017	Compliance, inspection and enforcement	54	29	11	3	2	0	1	83	5	229
2017	Communications or public affairs	56	24	12	5	3	1	1	80	8	180
2017	Access to information and privacy	48	33	8	3	2	0	6	87	5	66
2017	Security	53	28	11	6	0	0	2	83	6	190
2017	Science and technology	46	30	16	4	3	0	1	77	7	930
2017	Library services	53	26	7	9	2	0	3	81	11	45
2017	Legal services	55	28	15	2	0	0	0	83	2	51
2017	Administration and operations	59	22	10	4	2	0	2	83	7	1691
2017	Human resources	57	21	14	4	3	0	1	78	7	684
2017	Financial management	55	26	9	4	2	0	2	84	7	808
2017	Procurement	53	27	13	3	2	0	2	81	5	768
2017	Real property	51	31	12	4	1	0	1	82	5	673
2017	Materiel management	54	26	12	4	2	0	1	82	6	804
2017	Information management	56	24	10	6	2	0	1	81	8	401
2017	Information technology	53	28	10	4	3	1	1	82	7	825
2017	Internal audit	57	24	9	4	3	0	3	83	8	63
2017	Evaluation	63	20	9	7	0	0	2	84	7	56
2017	Data sciences	48	26	16	5	5	0	0	75	10	58
2017	Policy	62	22	11	3	1	0	0	84	5	203
2017	Project management	57	26	9	4	3	0	1	84	7	598
2017	Other services to the public	47	28	17	5	3	0	1	75	8	347
2017	None of the above	50	28	13	6	2	0	1	79	8	1984

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	60	19	11	2	3	1	4	83	5	260
2018	Health care practitioners	64	18	7	2	4	1	4	87	6	358
2018	Federal regulators	75	3	5	7	0	3	6	87	7	30
2018	Compliance, inspection and enforcement	68	16	6	2	2	0	5	89	5	236
2018	Communications or public affairs	75	12	8	1	1	0	3	90	2	191
2018	Access to information and privacy	62	16	12	1	5	0	3	81	7	72
2018	Security	63	20	8	2	2	0	5	87	4	205
2018	Science and technology	67	19	6	2	2	0	3	89	4	765
2018	Library services	79	13	5	2	0	0	2	93	2	47
2018	Legal services	58	10	5	2	0	0	24	90	3	52
2018	Administration and operations	69	16	5	3	2	1	4	89	5	1338
2018	Human resources	71	14	6	2	3	0	5	89	5	699
2018	Financial management	71	15	7	2	1	1	3	89	3	684
2018	Procurement	67	16	9	2	2	0	4	87	4	635
2018	Real property	64	21	6	2	2	1	4	89	5	525
2018	Materiel management	66	19	8	2	2	0	3	88	4	739
2018	Information management	67	17	6	2	3	1	4	88	6	342
2018	Information technology	68	18	6	2	2	0	3	89	5	659
2018	Internal audit	75	9	6	2	1	0	8	90	3	65
2018	Evaluation	74	7	9	7	0	0	3	83	7	40
2018	Data sciences	74	8	9	0	2	0	7	88	2	53
2018	Policy	77	12	4	2	0	0	5	94	3	196
2018	Project management	69	16	8	1	2	1	3	88	4	540
2018	Other services to the public	59	24	10	2	1	1	3	86	4	301
2018	None of the above	61	19	10	3	3	1	4	84	6	1328

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	64	16	10	3	3	1	2	82	7	261
2018	Health care practitioners	62	15	8	5	7	0	3	79	13	357
2018	Federal regulators	75	6	7	0	9	0	3	83	10	30
2018	Compliance, inspection and enforcement	71	14	5	3	5	0	3	87	8	236
2018	Communications or public affairs	80	7	8	2	1	0	2	88	4	191
2018	Access to information and privacy	80	7	8	0	4	0	1	88	4	72
2018	Security	64	15	8	4	5	1	3	82	9	204
2018	Science and technology	68	14	7	4	5	0	1	84	9	767
2018	Library services	60	25	9	0	0	2	4	90	0	48
2018	Legal services	59	7	1	6	4	2	21	87	12	51
2018	Administration and operations	70	14	6	3	3	1	2	87	7	1335
2018	Human resources	75	11	4	4	3	1	2	89	7	699
2018	Financial management	68	15	6	4	4	1	2	86	8	686
2018	Procurement	66	15	7	4	5	1	2	84	9	642
2018	Real property	63	15	9	5	7	0	1	79	12	524
2018	Materiel management	71	13	6	3	5	0	2	86	8	737
2018	Information management	73	10	7	4	3	1	2	86	7	341
2018	Information technology	75	10	6	3	3	1	2	88	5	658
2018	Internal audit	76	5	9	3	3	0	5	85	6	65
2018	Evaluation	67	15	10	1	2	0	3	86	3	40
2018	Data sciences	74	12	3	2	5	2	2	89	7	53
2018	Policy	77	14	4	2	1	0	3	93	3	196
2018	Project management	71	13	6	3	4	1	2	86	8	536
2018	Other services to the public	57	18	13	5	5	0	1	76	10	302
2018	None of the above	62	15	8	5	6	1	2	80	12	1334
2017	Client contact centre	63	18	6	5	3	1	4	85	8	337
2017	Health care practitioners	67	16	6	4	4	0	2	85	9	404
2017	Federal regulators	77	7	3	0	0	6	7	96	0	25
2017	Compliance, inspection and enforcement	70	15	6	3	4	0	2	87	6	229
2017	Communications or public affairs	76	11	3	4	3	1	3	90	7	182
2017	Access to information and privacy	73	15	3	4	3	0	2	89	8	66
2017	Security	73	16	6	2	2	0	2	90	4	191
2017	Science and technology	73	15	6	2	3	0	1	89	5	928
2017	Library services	82	9	7	0	2	0	0	91	2	45
2017	Legal services	71	15	2	2	2	0	7	94	4	51
2017	Administration and operations	70	14	6	3	3	1	2	87	7	1688
2017	Human resources	74	13	5	3	2	0	3	90	5	685
2017	Financial management	70	13	5	3	5	0	3	86	9	808
2017	Procurement	71	15	6	4	3	0	1	87	7	772
2017	Real property	66	15	8	5	4	1	2	83	9	670
2017	Materiel management	74	12	5	3	2	1	2	89	6	806
2017	Information management	73	15	3	3	4	1	2	90	7	403
2017	Information technology	73	13	5	3	3	1	2	88	6	824
2017	Internal audit	68	17	3	5	4	2	1	88	9	63
2017	Evaluation	74	12	8	1	2	2	2	89	3	56
2017	Data sciences	72	13	7	6	2	0	0	85	7	57
2017	Policy	79	8	4	3	2	0	4	90	5	204
2017	Project management	76	14	4	3	2	0	1	91	5	596
2017	Other services to the public	64	18	9	5	2	1	1	83	8	348
2017	None of the above	65	17	8	4	3	1	2	85	7	1986

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	47	31	10	9	2	0	1	79	12	263
2018	Health care practitioners	44	30	16	6	4	0	0	74	11	353
2018	Federal regulators	67	11	16	0	3	0	3	80	3	30
2018	Compliance, inspection and enforcement	50	31	12	3	3	0	1	82	6	242
2018	Communications or public affairs	54	29	8	5	3	0	1	84	8	190
2018	Access to information and privacy	58	27	4	5	3	1	1	87	8	70
2018	Security	56	26	13	3	2	0	0	82	6	205
2018	Science and technology	50	30	12	5	3	0	0	80	8	766
2018	Library services	59	20	15	2	3	0	2	80	5	46
2018	Legal services	33	37	4	2	9	5	11	83	12	54
2018	Administration and operations	55	27	9	5	3	0	1	83	8	1349
2018	Human resources	60	22	10	4	3	0	1	82	7	704
2018	Financial management	53	28	11	5	1	0	1	82	6	688
2018	Procurement	54	27	12	2	3	1	1	83	6	643
2018	Real property	44	32	14	5	4	0	0	76	10	534
2018	Materiel management	53	24	13	6	4	0	0	77	10	736
2018	Information management	54	29	10	4	2	0	1	84	6	349
2018	Information technology	55	28	11	3	2	0	1	83	6	664
2018	Internal audit	58	30	4	4	1	0	2	90	6	63
2018	Evaluation	66	25	6	2	0	0	0	92	2	38
2018	Data sciences	57	35	2	3	2	0	0	93	5	52
2018	Policy	65	28	3	1	2	0	1	94	3	198
2018	Project management	56	30	8	3	2	0	0	86	6	545
2018	Other services to the public	39	30	19	8	2	0	1	70	10	303
2018	None of the above	43	32	13	6	4	0	1	76	10	1335
2017	Client contact centre	48	25	14	5	4	0	4	76	10	337
2017	Health care practitioners	42	33	13	7	4	0	1	76	11	403
2017	Federal regulators	57	18	3	9	0	6	7	86	10	26
2017	Compliance, inspection and enforcement	55	28	9	5	3	0	1	83	8	229
2017	Communications or public affairs	57	28	9	3	2	0	2	86	5	182
2017	Access to information and privacy	45	32	17	0	6	0	0	77	6	66
2017	Security	53	33	11	2	1	0	1	86	3	191
2017	Science and technology	50	30	11	5	3	0	1	81	8	928
2017	Library services	57	26	12	2	2	0	2	84	4	45
2017	Legal services	62	13	10	10	4	0	2	76	14	51
2017	Administration and operations	53	29	9	4	3	0	2	83	7	1687
2017	Human resources	58	27	8	5	1	0	2	86	6	685
2017	Financial management	55	28	9	4	2	0	2	85	6	804
2017	Procurement	54	27	12	4	2	0	1	82	6	771
2017	Real property	45	32	13	5	4	0	1	78	9	669
2017	Materiel management	56	26	10	4	2	0	1	83	7	804
2017	Information management	61	26	7	3	2	0	1	88	5	402
2017	Information technology	53	32	7	3	3	0	1	86	6	826
2017	Internal audit	64	24	4	3	3	0	1	89	6	63
2017	Evaluation	57	24	16	0	2	0	2	82	2	55
2017	Data sciences	47	39	7	3	2	2	0	87	5	58
2017	Policy	63	23	7	2	2	0	2	89	4	204
2017	Project management	59	27	8	4	1	0	1	87	5	597
2017	Other services to the public	41	35	13	8	3	0	1	76	11	344
2017	None of the above	47	32	12	5	3	0	1	80	8	1986

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	54	23	11	8	4	0	1	77	12	261
2018	Health care practitioners	49	24	12	8	8	0	1	73	15	355
2018	Federal regulators	61	18	8	7	3	0	3	82	10	30
2018	Compliance, inspection and enforcement	54	23	12	5	5	0	2	78	10	243
2018	Communications or public affairs	57	21	12	6	4	0	0	79	9	190
2018	Access to information and privacy	59	22	8	1	7	0	3	83	8	70
2018	Security	49	23	13	9	6	0	1	73	15	204
2018	Science and technology	45	28	14	6	6	0	0	73	13	759
2018	Library services	50	24	22	3	2	0	0	73	5	47
2018	Legal services	42	21	7	5	10	0	14	74	18	54
2018	Administration and operations	57	20	12	5	4	0	1	78	10	1343
2018	Human resources	58	18	11	6	6	0	1	77	12	702
2018	Financial management	53	21	12	7	5	0	1	76	12	687
2018	Procurement	53	23	10	6	5	1	1	77	12	640
2018	Real property	44	24	14	8	9	0	0	69	17	530
2018	Materiel management	50	24	11	7	7	0	1	75	15	734
2018	Information management	54	20	13	7	5	0	1	75	12	350
2018	Information technology	54	22	12	6	5	0	1	76	12	661
2018	Internal audit	51	21	15	7	4	0	2	73	12	64
2018	Evaluation	63	23	9	2	2	0	0	86	4	38
2018	Data sciences	40	29	9	15	7	0	0	69	22	53
2018	Policy	59	17	12	4	5	1	1	78	10	198
2018	Project management	56	23	10	6	4	0	1	80	10	542
2018	Other services to the public	43	25	13	11	6	0	1	69	18	303
2018	None of the above	45	24	14	8	8	1	1	70	16	1333
2017	Client contact centre	54	19	10	6	7	0	4	76	14	339
2017	Health care practitioners	55	21	9	7	7	0	1	77	14	402
2017	Federal regulators	61	3	12	0	0	6	18	85	0	26
2017	Compliance, inspection and enforcement	54	23	12	7	4	0	1	77	11	229
2017	Communications or public affairs	59	19	13	4	4	0	1	78	9	182
2017	Access to information and privacy	59	20	11	5	6	0	0	78	11	66
2017	Security	53	26	12	6	3	0	0	79	9	191
2017	Science and technology	54	25	10	6	4	0	1	80	10	927
2017	Library services	63	26	11	0	0	0	0	89	0	44
2017	Legal services	56	23	8	6	2	0	5	84	8	51
2017	Administration and operations	58	21	8	6	5	0	2	81	11	1691
2017	Human resources	60	21	8	6	3	0	1	82	10	683
2017	Financial management	58	19	8	6	7	0	2	79	13	806
2017	Procurement	59	22	8	5	4	0	1	83	10	768
2017	Real property	48	26	11	6	7	0	1	76	13	673
2017	Materiel management	57	22	9	5	5	1	1	80	10	804
2017	Information management	59	22	10	5	3	0	0	81	8	405
2017	Information technology	55	25	9	6	4	0	2	81	10	827
2017	Internal audit	62	16	6	8	6	0	3	80	14	63
2017	Evaluation	60	28	0	6	3	0	4	91	9	56
2017	Data sciences	45	25	10	7	11	2	0	71	18	58
2017	Policy	65	17	8	5	4	0	2	84	9	204
2017	Project management	63	21	7	6	3	0	1	84	9	597
2017	Other services to the public	48	22	13	9	7	0	1	71	16	347
2017	None of the above	50	26	10	7	5	1	1	77	12	1984

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	57	11	6	2	2	0	22	87	5	261
2018	Health care practitioners	48	6	4	3	2	1	36	87	6	355
2018	Federal regulators	51	17	0	0	0	0	32	100	0	29
2018	Compliance, inspection and enforcement	55	14	6	2	1	0	22	89	4	240
2018	Communications or public affairs	55	13	4	4	1	0	23	88	6	187
2018	Access to information and privacy	52	16	1	4	3	0	24	89	9	69
2018	Security	55	11	6	2	1	0	25	88	4	203
2018	Science and technology	50	16	5	2	1	0	26	88	4	762
2018	Library services	45	7	9	0	0	0	38	86	0	46
2018	Legal services	38	10	7	0	0	0	45	87	0	54
2018	Administration and operations	52	11	5	2	1	0	29	89	4	1333
2018	Human resources	52	10	5	2	1	0	29	88	4	701
2018	Financial management	52	12	7	2	1	0	26	87	3	683
2018	Procurement	53	12	7	2	2	0	24	85	6	636
2018	Real property	50	19	8	4	2	0	18	83	7	530
2018	Materiel management	55	12	5	3	1	0	24	88	5	729
2018	Information management	55	12	5	2	1	0	23	88	5	345
2018	Information technology	55	14	6	2	1	0	22	88	5	661
2018	Internal audit	54	14	7	1	1	0	22	87	4	63
2018	Evaluation	53	12	7	0	0	0	27	90	0	38
2018	Data sciences	51	5	0	2	2	0	40	94	6	53
2018	Policy	50	15	5	0	1	0	29	91	2	197
2018	Project management	53	19	7	1	1	0	18	88	3	543
2018	Other services to the public	57	18	4	3	1	0	18	90	4	298
2018	None of the above	51	14	5	2	2	0	26	89	4	1320
2017	Client contact centre	56	12	5	2	1	0	24	89	4	338
2017	Health care practitioners	54	9	4	1	1	0	30	91	4	400
2017	Federal regulators	51	17	0	0	0	7	25	100	0	25
2017	Compliance, inspection and enforcement	54	14	4	4	2	0	23	88	7	229
2017	Communications or public affairs	53	16	5	4	0	0	21	87	6	181
2017	Access to information and privacy	57	12	3	1	3	0	23	90	6	66
2017	Security	60	18	4	0	0	0	18	95	1	190
2017	Science and technology	53	16	6	2	1	0	21	88	4	929
2017	Library services	49	10	5	3	2	0	31	86	7	44
2017	Legal services	55	11	2	2	2	0	28	92	6	51
2017	Administration and operations	53	11	4	2	1	0	28	89	5	1690
2017	Human resources	55	10	6	2	1	0	24	88	4	685
2017	Financial management	55	15	5	2	1	0	23	90	3	807
2017	Procurement	57	14	4	3	1	0	20	90	5	771
2017	Real property	58	15	7	2	3	0	14	86	6	670
2017	Materiel management	57	14	5	1	1	0	22	90	3	801
2017	Information management	57	14	3	2	1	0	22	92	4	403
2017	Information technology	56	16	5	2	1	0	20	90	4	825
2017	Internal audit	58	13	6	0	3	0	21	89	4	63
2017	Evaluation	59	13	2	0	0	0	27	98	0	56
2017	Data sciences	60	11	7	2	2	2	17	88	4	58
2017	Policy	57	11	5	2	1	1	23	90	4	204
2017	Project management	58	16	6	2	1	0	17	90	4	598
2017	Other services to the public	55	16	7	3	1	0	18	87	4	347
2017	None of the above	53	16	5	2	2	0	22	89	5	1982

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	65	22	6	3	2	0	2	88	5	263
2018	Health care practitioners	63	21	8	3	1	0	4	88	4	353
2018	Federal regulators	53	23	14	0	0	0	10	85	0	30
2018	Compliance, inspection and enforcement	57	23	11	2	3	0	4	83	5	242
2018	Communications or public affairs	67	20	7	1	1	0	4	90	2	189
2018	Access to information and privacy	64	21	7	3	0	0	6	89	3	70
2018	Security	63	20	7	4	1	0	5	88	5	203
2018	Science and technology	64	20	7	3	1	0	6	89	3	763
2018	Library services	59	19	7	2	0	0	13	90	2	47
2018	Legal services	46	21	8	5	1	0	19	82	7	51
2018	Administration and operations	67	18	6	2	1	0	5	91	3	1337
2018	Human resources	67	19	5	1	1	1	6	92	3	703
2018	Financial management	65	19	6	2	0	0	8	92	2	678
2018	Procurement	58	25	8	2	1	1	4	87	4	636
2018	Real property	56	27	9	4	1	0	3	86	5	527
2018	Materiel management	62	19	10	2	2	0	4	85	4	733
2018	Information management	63	22	5	3	0	1	7	91	3	345
2018	Information technology	61	23	7	3	2	0	4	88	5	661
2018	Internal audit	67	15	10	0	1	0	6	88	2	61
2018	Evaluation	61	19	13	2	2	0	3	82	5	38
2018	Data sciences	71	14	5	0	0	0	10	94	0	53
2018	Policy	72	14	8	1	0	0	5	90	2	197
2018	Project management	59	25	9	2	2	1	3	86	4	542
2018	Other services to the public	60	22	10	3	1	0	4	86	4	299
2018	None of the above	61	21	5	3	2	1	7	89	5	1329
2017	Client contact centre	62	20	6	2	1	0	9	91	3	337
2017	Health care practitioners	70	15	6	1	1	0	6	91	3	400
2017	Federal regulators	61	16	5	0	0	6	12	94	0	26
2017	Compliance, inspection and enforcement	63	19	7	5	1	0	4	86	6	227
2017	Communications or public affairs	68	19	6	2	2	0	4	90	4	181
2017	Access to information and privacy	61	23	9	5	0	0	3	86	5	66
2017	Security	66	17	10	0	1	0	6	88	1	187
2017	Science and technology	68	19	5	1	1	1	6	93	2	924
2017	Library services	66	25	7	0	0	0	2	93	0	44
2017	Legal services	57	26	12	1	0	0	4	87	1	51
2017	Administration and operations	66	18	5	3	1	0	7	90	4	1687
2017	Human resources	67	16	7	1	1	1	7	90	3	681
2017	Financial management	70	17	5	1	1	0	6	92	2	797
2017	Procurement	67	19	8	1	1	0	4	90	2	767
2017	Real property	59	23	9	3	2	0	3	85	5	668
2017	Materiel management	62	21	7	3	1	0	5	88	4	800
2017	Information management	67	18	4	2	1	1	7	92	3	399
2017	Information technology	63	22	5	2	2	0	6	90	4	821
2017	Internal audit	69	16	2	3	2	0	9	93	5	63
2017	Evaluation	79	11	2	0	0	0	9	98	0	56
2017	Data sciences	70	18	4	0	2	2	5	94	2	57
2017	Policy	69	18	7	0	1	0	4	91	1	204
2017	Project management	62	20	8	3	2	0	4	86	6	593
2017	Other services to the public	62	21	6	3	3	0	4	87	6	345
2017	None of the above	61	21	7	2	1	0	7	89	4	1973

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	67	17	7	3	3	0	3	87	6	261
2018	Health care practitioners	74	12	5	2	4	0	3	89	6	356
2018	Federal regulators	78	6	3	0	3	0	10	94	3	30
2018	Compliance, inspection and enforcement	71	16	5	2	3	0	3	90	5	242
2018	Communications or public affairs	69	15	6	5	3	0	2	86	8	189
2018	Access to information and privacy	79	13	3	0	3	0	3	94	3	70
2018	Security	68	17	6	3	2	0	4	88	6	203
2018	Science and technology	69	17	6	2	3	1	3	88	5	763
2018	Library services	65	12	10	0	3	2	8	86	3	47
2018	Legal services	61	12	3	2	2	2	19	92	4	54
2018	Administration and operations	73	12	5	2	2	0	5	90	5	1344
2018	Human resources	72	14	5	3	2	0	3	89	6	704
2018	Financial management	71	15	5	2	1	1	4	91	4	686
2018	Procurement	75	11	4	4	2	1	4	90	6	641
2018	Real property	62	20	8	5	3	1	2	84	8	529
2018	Materiel management	75	11	7	2	1	0	3	89	4	734
2018	Information management	70	15	8	2	2	0	4	88	4	348
2018	Information technology	70	18	6	2	2	0	2	91	4	664
2018	Internal audit	80	7	3	1	1	1	5	94	3	63
2018	Evaluation	71	14	10	2	0	0	3	87	2	36
2018	Data sciences	61	18	3	2	12	0	4	82	14	53
2018	Policy	76	11	5	1	5	0	2	89	6	198
2018	Project management	78	12	4	2	1	0	2	93	3	544
2018	Other services to the public	66	14	7	4	5	0	3	83	9	302
2018	None of the above	67	16	6	3	3	0	4	87	7	1335
2017	Client contact centre	62	16	8	3	3	1	7	85	6	338
2017	Health care practitioners	74	15	2	2	2	0	4	93	4	404
2017	Federal regulators	65	11	0	6	3	6	8	89	11	26
2017	Compliance, inspection and enforcement	70	17	5	2	4	0	1	89	6	229
2017	Communications or public affairs	72	12	4	4	4	0	4	88	8	181
2017	Access to information and privacy	73	14	0	3	4	1	5	92	8	66
2017	Security	73	11	4	3	2	0	6	91	5	191
2017	Science and technology	66	20	6	4	3	0	2	88	7	929
2017	Library services	76	11	4	0	2	0	7	93	2	44
2017	Legal services	70	13	6	4	0	0	7	90	4	51
2017	Administration and operations	69	15	6	3	3	1	4	88	6	1692
2017	Human resources	71	16	5	3	1	0	4	91	4	686
2017	Financial management	73	14	4	2	1	0	5	92	3	808
2017	Procurement	74	15	5	1	1	0	4	92	3	772
2017	Real property	59	21	9	5	3	0	3	83	8	672
2017	Materiel management	73	14	6	1	2	0	3	91	4	803
2017	Information management	72	20	3	1	1	0	3	94	3	403
2017	Information technology	66	21	6	2	2	0	3	90	4	827
2017	Internal audit	62	23	4	2	5	0	4	89	6	63
2017	Evaluation	73	10	3	2	9	0	4	85	11	56
2017	Data sciences	70	21	2	2	0	5	0	96	2	58
2017	Policy	78	13	3	1	1	0	3	95	2	204
2017	Project management	72	16	5	2	2	1	1	90	5	597
2017	Other services to the public	61	19	9	4	4	0	2	82	8	348
2017	None of the above	65	18	7	4	3	1	4	86	7	1982

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	56	23	12	4	2	0	2	82	6	261
2018	Health care practitioners	50	33	11	4	2	0	2	83	6	355
2018	Federal regulators	49	18	26	3	3	0	0	68	6	29
2018	Compliance, inspection and enforcement	51	34	8	3	2	0	1	87	5	240
2018	Communications or public affairs	44	36	12	7	0	0	0	80	8	188
2018	Access to information and privacy	57	28	8	4	3	0	0	85	7	70
2018	Security	51	28	12	5	2	0	1	81	7	205
2018	Science and technology	53	28	12	4	1	0	1	82	6	765
2018	Library services	44	22	22	6	0	0	6	71	6	47
2018	Legal services	37	30	13	3	1	0	16	79	5	53
2018	Administration and operations	54	27	11	4	2	0	2	83	6	1340
2018	Human resources	51	27	13	4	2	0	2	80	7	702
2018	Financial management	51	28	12	4	2	0	3	82	6	687
2018	Procurement	53	24	13	4	2	0	4	80	6	641
2018	Real property	58	28	9	1	1	0	1	88	3	529
2018	Materiel management	56	24	12	4	2	0	2	82	6	736
2018	Information management	51	30	10	5	2	0	3	83	7	349
2018	Information technology	52	28	12	4	1	0	2	82	5	663
2018	Internal audit	47	32	12	4	1	0	3	82	6	63
2018	Evaluation	50	27	21	0	2	0	0	77	2	37
2018	Data sciences	45	42	11	2	0	0	0	88	2	52
2018	Policy	52	28	10	7	2	0	0	81	9	197
2018	Project management	54	30	12	2	1	0	1	85	3	544
2018	Other services to the public	51	26	15	4	2	0	2	79	6	296
2018	None of the above	54	27	10	4	2	1	3	84	6	1326
2017	Client contact centre	57	24	8	3	2	1	5	86	6	338
2017	Health care practitioners	53	32	10	2	1	0	3	87	4	403
2017	Federal regulators	51	28	12	0	0	6	3	87	0	26
2017	Compliance, inspection and enforcement	55	27	12	3	1	0	1	83	5	228
2017	Communications or public affairs	50	28	13	7	1	1	1	79	8	180
2017	Access to information and privacy	53	22	9	8	6	0	2	76	14	65
2017	Security	58	25	9	3	3	0	3	85	6	190
2017	Science and technology	52	29	12	4	2	0	1	83	5	931
2017	Library services	45	25	21	7	0	0	2	72	7	44
2017	Legal services	49	40	2	2	6	0	1	90	8	50
2017	Administration and operations	50	29	13	4	2	0	2	81	6	1686
2017	Human resources	51	29	12	4	2	0	2	82	6	682
2017	Financial management	52	26	12	4	2	0	3	81	7	807
2017	Procurement	54	29	10	3	2	0	2	85	5	771
2017	Real property	57	30	8	3	2	0	1	88	4	673
2017	Materiel management	53	31	10	2	2	0	2	86	5	801
2017	Information management	54	27	10	4	2	0	2	83	7	401
2017	Information technology	51	29	12	3	2	0	3	83	5	824
2017	Internal audit	54	25	7	7	2	2	3	83	9	63
2017	Evaluation	60	16	15	4	2	0	4	78	6	56
2017	Data sciences	47	30	17	2	0	0	5	80	2	58
2017	Policy	54	31	10	2	1	0	0	86	4	204
2017	Project management	58	25	10	3	2	0	1	84	6	596
2017	Other services to the public	53	30	11	4	1	0	1	84	5	343
2017	None of the above	57	27	8	3	1	1	2	87	5	1977

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	21	33	34	6	5	0	0	55	11	265
2018	Health care practitioners	15	33	34	13	5	0	0	48	18	360
2018	Federal regulators	19	38	25	8	9	0	0	57	18	30
2018	Compliance, inspection and enforcement	18	33	35	11	3	1	0	51	14	243
2018	Communications or public affairs	11	36	34	15	4	0	0	47	19	193
2018	Access to information and privacy	12	35	33	12	8	0	0	47	20	72
2018	Security	17	34	35	12	2	0	0	51	15	205
2018	Science and technology	12	34	37	13	5	1	0	45	18	775
2018	Library services	17	23	47	10	2	0	0	41	12	48
2018	Legal services	18	30	35	14	2	2	0	49	16	54
2018	Administration and operations	23	31	30	11	4	0	0	54	16	1343
2018	Human resources	14	28	37	16	6	0	0	41	22	709
2018	Financial management	19	31	35	12	3	0	0	50	15	692
2018	Procurement	15	35	36	10	4	0	0	50	14	647
2018	Real property	14	37	30	12	8	0	0	50	20	536
2018	Materiel management	22	31	31	11	4	0	0	54	15	743
2018	Information management	22	33	30	12	3	0	0	55	15	351
2018	Information technology	19	32	32	12	5	0	0	51	17	660
2018	Internal audit	19	34	38	5	1	0	2	54	7	65
2018	Evaluation	30	28	36	7	0	0	0	58	7	40
2018	Data sciences	15	32	34	11	7	0	0	47	19	54
2018	Policy	13	25	41	13	7	0	1	38	20	196
2018	Project management	14	34	31	15	5	0	0	49	20	544
2018	Other services to the public	20	35	29	13	3	0	0	55	15	308
2018	None of the above	20	32	29	13	6	0	0	52	18	1343
2017	Client contact centre	16	28	36	13	4	1	2	46	17	340
2017	Health care practitioners	13	34	36	13	3	0	0	47	17	404
2017	Federal regulators	25	35	28	5	6	0	0	61	12	26
2017	Compliance, inspection and enforcement	17	29	35	12	6	0	0	47	18	229
2017	Communications or public affairs	9	36	34	16	4	0	0	46	20	182
2017	Access to information and privacy	17	19	39	8	17	0	0	36	25	66
2017	Security	24	30	30	11	4	0	1	54	15	191
2017	Science and technology	10	31	37	15	7	0	0	41	22	934
2017	Library services	19	30	30	16	5	0	0	49	21	45
2017	Legal services	25	40	19	11	4	2	0	66	15	51
2017	Administration and operations	19	30	33	11	6	0	0	50	17	1696
2017	Human resources	11	27	40	16	6	0	0	38	21	684
2017	Financial management	14	33	34	12	6	0	0	47	18	808
2017	Procurement	16	29	40	11	5	0	0	44	16	772
2017	Real property	15	29	35	13	7	1	0	44	20	673
2017	Materiel management	19	33	32	12	4	0	0	52	16	808
2017	Information management	15	35	34	11	5	0	0	50	15	404
2017	Information technology	12	33	36	13	5	0	1	46	18	827
2017	Internal audit	18	36	34	6	6	0	0	54	12	63
2017	Evaluation	19	34	36	8	2	0	0	53	11	56
2017	Data sciences	10	25	43	20	2	0	0	35	21	58
2017	Policy	13	35	32	13	6	0	0	48	20	204
2017	Project management	11	34	37	12	6	0	0	45	18	598
2017	Other services to the public	18	29	35	13	4	0	1	48	17	349
2017	None of the above	19	32	33	10	4	1	0	52	14	1993

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	6	22	29	28	15	0	0	44	28	264
2018	Health care practitioners	12	23	34	24	7	0	0	31	35	356
2018	Federal regulators	3	14	44	32	7	0	0	39	17	27
2018	Compliance, inspection and enforcement	10	14	36	24	16	1	0	41	23	243
2018	Communications or public affairs	9	26	36	22	7	0	0	30	34	189
2018	Access to information and privacy	11	23	35	21	11	0	0	32	34	71
2018	Security	6	19	34	25	15	1	0	40	25	202
2018	Science and technology	9	19	34	25	13	0	0	38	28	761
2018	Library services	7	11	49	20	12	0	0	32	19	45
2018	Legal services	7	14	42	18	18	0	2	36	21	54
2018	Administration and operations	10	18	35	22	15	0	0	37	28	1336
2018	Human resources	12	23	33	22	9	0	1	31	35	702
2018	Financial management	11	19	36	23	10	0	1	33	30	682
2018	Procurement	9	16	36	28	10	0	0	38	25	639
2018	Real property	10	15	37	23	14	0	1	37	26	523
2018	Materiel management	8	14	34	27	18	0	0	44	22	733
2018	Information management	9	16	32	29	13	1	1	42	25	337
2018	Information technology	10	19	33	25	13	0	0	39	29	650
2018	Internal audit	3	17	35	37	8	0	0	45	20	63
2018	Evaluation	2	9	34	36	19	0	0	55	11	39
2018	Data sciences	4	14	41	29	11	0	0	41	19	54
2018	Policy	6	23	43	17	10	0	0	27	30	193
2018	Project management	10	19	34	26	11	0	0	37	29	535
2018	Other services to the public	7	17	34	23	19	0	0	41	25	302
2018	None of the above	10	16	34	24	16	0	1	40	26	1327
2017	Client contact centre	7	18	36	24	13	0	2	37	26	336
2017	Health care practitioners	8	25	41	20	6	0	0	26	33	403
2017	Federal regulators	0	12	51	27	10	0	0	38	12	26
2017	Compliance, inspection and enforcement	9	15	36	23	14	0	2	38	25	228
2017	Communications or public affairs	5	18	42	24	11	0	1	35	23	181
2017	Access to information and privacy	17	20	30	23	11	0	0	33	37	66
2017	Security	10	15	30	26	17	1	2	44	25	189
2017	Science and technology	7	21	39	23	10	0	0	33	28	929
2017	Library services	13	22	35	22	8	0	0	31	35	44
2017	Legal services	6	17	46	20	10	0	2	30	23	51
2017	Administration and operations	9	17	39	22	13	0	1	35	26	1688
2017	Human resources	10	20	42	20	7	0	1	27	31	681
2017	Financial management	12	20	36	23	10	0	0	33	31	803
2017	Procurement	7	20	35	27	11	0	0	38	27	768
2017	Real property	8	18	37	23	13	0	1	37	26	673
2017	Materiel management	7	17	36	24	15	0	0	39	24	799
2017	Information management	6	19	37	26	11	0	1	37	26	405
2017	Information technology	7	19	40	21	13	0	1	34	26	824
2017	Internal audit	6	12	42	30	10	0	0	40	18	63
2017	Evaluation	3	16	39	26	16	0	0	42	19	56
2017	Data sciences	5	14	36	34	10	0	0	44	19	58
2017	Policy	7	16	43	26	8	0	0	34	22	204
2017	Project management	8	17	40	25	9	0	1	34	25	594
2017	Other services to the public	7	15	37	27	13	0	1	40	22	344
2017	None of the above	6	16	38	24	16	1	1	40	22	1970

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	25	42	18	10	4	0	1	68	14	261
2018	Health care practitioners	25	36	17	15	6	1	0	61	22	360
2018	Federal regulators	38	37	10	5	9	0	0	76	14	30
2018	Compliance, inspection and enforcement	25	39	18	9	6	3	0	66	15	243
2018	Communications or public affairs	37	44	9	5	2	2	0	84	7	192
2018	Access to information and privacy	34	33	17	11	1	4	0	70	13	71
2018	Security	26	42	17	7	6	1	0	69	14	205
2018	Science and technology	26	41	17	10	3	3	0	69	14	771
2018	Library services	20	44	19	9	0	7	0	69	10	48
2018	Legal services	35	38	3	9	9	5	2	78	19	54
2018	Administration and operations	34	35	16	9	4	2	0	70	13	1341
2018	Human resources	38	40	11	6	3	2	0	79	10	704
2018	Financial management	32	39	16	8	3	2	0	73	11	685
2018	Procurement	25	43	21	6	4	2	0	69	10	645
2018	Real property	15	38	25	10	9	3	0	55	19	529
2018	Materiel management	24	38	21	9	5	2	0	64	14	739
2018	Information management	36	35	17	4	5	3	0	73	9	345
2018	Information technology	27	42	18	7	3	3	0	71	10	658
2018	Internal audit	38	41	17	3	1	0	0	79	4	65
2018	Evaluation	36	43	16	6	0	0	0	78	6	40
2018	Data sciences	25	40	14	11	7	4	0	68	18	54
2018	Policy	32	40	17	8	1	1	0	73	9	194
2018	Project management	25	42	22	6	3	3	0	68	10	544
2018	Other services to the public	26	40	14	10	8	2	0	68	18	305
2018	None of the above	20	36	22	11	8	2	0	57	20	1341
2017	Client contact centre	21	41	22	8	3	4	0	65	12	337
2017	Health care practitioners	28	35	16	13	6	2	0	64	19	401
2017	Federal regulators	26	39	22	5	0	7	0	70	6	26
2017	Compliance, inspection and enforcement	21	40	19	9	8	3	0	62	18	228
2017	Communications or public affairs	34	44	10	8	2	3	0	79	10	180
2017	Access to information and privacy	21	40	18	8	11	3	0	62	19	66
2017	Security	27	36	20	5	9	2	1	64	15	190
2017	Science and technology	20	42	20	8	5	4	0	65	14	934
2017	Library services	32	39	11	12	2	4	0	74	14	45
2017	Legal services	35	42	14	8	0	0	2	78	8	51
2017	Administration and operations	27	38	17	8	6	3	0	68	15	1689
2017	Human resources	30	47	11	6	3	2	0	79	10	684
2017	Financial management	28	40	18	6	5	3	0	70	12	805
2017	Procurement	26	42	19	6	4	2	0	70	11	771
2017	Real property	16	36	21	12	10	4	0	55	23	671
2017	Materiel management	25	38	20	6	7	3	1	66	13	805
2017	Information management	26	36	19	7	5	6	1	67	13	405
2017	Information technology	23	40	17	10	5	4	1	66	16	825
2017	Internal audit	19	48	13	11	6	3	0	69	17	63
2017	Evaluation	36	40	6	8	7	4	0	79	15	56
2017	Data sciences	21	38	22	10	4	5	0	61	15	58
2017	Policy	33	44	10	8	2	3	0	80	11	204
2017	Project management	24	40	19	10	5	2	0	65	16	594
2017	Other services to the public	19	35	19	13	9	4	1	57	24	345
2017	None of the above	20	34	22	12	8	4	1	57	21	1985

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	22	42	18	12	6	0	0	64	18	262
2018	Health care practitioners	22	35	15	16	12	0	0	56	28	360
2018	Federal regulators	42	43	3	3	9	0	0	85	12	30
2018	Compliance, inspection and enforcement	22	37	19	12	8	1	0	60	21	244
2018	Communications or public affairs	29	35	22	9	2	3	0	65	12	192
2018	Access to information and privacy	24	36	22	14	3	1	0	61	17	71
2018	Security	29	26	21	13	9	2	0	56	23	203
2018	Science and technology	18	35	21	16	9	1	0	54	25	772
2018	Library services	22	33	12	24	6	3	0	57	31	48
2018	Legal services	27	36	14	2	9	7	5	72	12	54
2018	Administration and operations	30	33	17	11	7	1	0	64	18	1344
2018	Human resources	27	38	14	13	6	2	0	66	20	704
2018	Financial management	25	41	16	10	6	1	0	67	16	687
2018	Procurement	22	37	22	11	6	2	0	60	17	647
2018	Real property	15	33	21	18	11	2	0	49	30	532
2018	Materiel management	22	37	20	11	10	1	0	59	21	742
2018	Information management	30	35	17	9	6	2	0	67	16	347
2018	Information technology	24	40	19	9	6	2	0	65	16	659
2018	Internal audit	27	42	18	10	3	0	0	69	13	65
2018	Evaluation	26	37	27	6	3	0	0	63	9	40
2018	Data sciences	25	22	15	14	21	4	0	49	36	54
2018	Policy	26	35	20	10	7	2	0	62	17	196
2018	Project management	24	38	18	12	6	2	0	63	19	543
2018	Other services to the public	22	34	18	13	12	1	0	56	26	305
2018	None of the above	18	31	22	14	14	1	0	50	28	1341
2017	Client contact centre	14	40	23	13	6	2	1	56	20	338
2017	Health care practitioners	19	38	16	15	12	0	0	57	27	404
2017	Federal regulators	23	39	14	13	0	11	0	70	14	25
2017	Compliance, inspection and enforcement	17	39	16	16	10	1	0	57	27	229
2017	Communications or public affairs	24	41	13	16	4	2	0	67	20	182
2017	Access to information and privacy	10	37	21	14	16	2	0	48	30	66
2017	Security	20	40	16	11	10	2	1	63	21	191
2017	Science and technology	17	38	17	17	10	1	0	55	27	933
2017	Library services	28	42	19	6	2	2	0	72	9	45
2017	Legal services	34	31	18	12	3	2	0	66	16	50
2017	Administration and operations	23	38	16	13	8	2	0	62	21	1695
2017	Human resources	23	40	15	13	7	1	0	64	21	685
2017	Financial management	23	39	16	11	9	1	0	63	20	806
2017	Procurement	21	40	21	9	7	1	0	62	16	771
2017	Real property	15	33	19	17	13	2	0	49	31	670
2017	Materiel management	21	39	20	10	8	2	0	61	18	805
2017	Information management	23	38	19	10	7	3	0	63	17	404
2017	Information technology	19	40	19	13	7	2	0	61	20	825
2017	Internal audit	19	45	17	12	7	0	0	64	19	63
2017	Evaluation	40	27	17	7	7	2	0	68	14	56
2017	Data sciences	27	35	10	10	13	5	0	65	24	58
2017	Policy	29	39	14	10	6	3	0	69	16	204
2017	Project management	22	41	18	10	7	2	0	64	18	595
2017	Other services to the public	16	32	24	14	13	1	0	48	27	348
2017	None of the above	17	33	20	15	12	2	0	51	28	1986

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	29	18	22	17	11	2	1	30	70	266
2018	Health care practitioners	23	26	21	13	13	3	0	24	76	359
2018	Federal regulators	45	32	21	3	0	0	0	45	55	30
2018	Compliance, inspection and enforcement	18	27	25	15	14	2	0	18	82	241
2018	Communications or public affairs	22	25	21	17	11	3	1	23	77	193
2018	Access to information and privacy	32	18	20	12	15	3	0	33	67	72
2018	Security	26	24	25	12	11	2	0	27	73	204
2018	Science and technology	20	28	24	13	13	2	1	20	80	769
2018	Library services	28	20	20	15	14	2	0	29	71	48
2018	Legal services	31	21	16	9	9	7	6	36	64	54
2018	Administration and operations	32	23	21	11	12	1	1	32	68	1344
2018	Human resources	25	28	22	13	11	1	0	25	75	704
2018	Financial management	27	27	24	12	9	0	1	27	73	691
2018	Procurement	29	27	18	13	12	1	0	29	71	648
2018	Real property	15	28	22	15	20	0	0	15	85	530
2018	Materiel management	25	29	21	11	12	2	0	26	74	745
2018	Information management	32	24	24	10	8	1	1	33	67	349
2018	Information technology	34	26	20	10	8	2	0	34	66	660
2018	Internal audit	25	19	24	16	14	1	0	25	75	64
2018	Evaluation	21	32	20	9	16	2	0	22	78	40
2018	Data sciences	27	26	13	15	15	3	0	28	72	54
2018	Policy	17	27	25	16	12	3	0	18	82	196
2018	Project management	20	29	27	11	11	2	0	20	80	544
2018	Other services to the public	17	23	21	19	20	0	0	17	83	307
2018	None of the above	20	24	20	13	20	2	0	21	79	1345
2017	Client contact centre	31	18	23	13	12	1	1	32	68	340
2017	Health care practitioners	33	23	16	13	11	3	1	35	65	402
2017	Federal regulators	29	26	12	16	17	0	0	29	71	26
2017	Compliance, inspection and enforcement	26	29	19	12	11	3	0	27	73	229
2017	Communications or public affairs	32	20	17	13	16	3	0	32	68	182
2017	Access to information and privacy	42	11	17	14	14	2	0	43	57	65
2017	Security	34	17	18	8	14	2	7	38	62	191
2017	Science and technology	24	26	22	11	14	3	0	25	75	934
2017	Library services	44	22	11	9	7	7	0	48	52	45
2017	Legal services	36	31	10	8	14	2	0	36	64	51
2017	Administration and operations	32	20	19	13	13	3	1	33	67	1696
2017	Human resources	25	24	22	13	14	1	1	25	75	685
2017	Financial management	28	24	21	13	13	1	0	28	72	808
2017	Procurement	24	25	20	12	15	3	1	25	75	771
2017	Real property	16	22	25	17	18	2	0	16	84	673
2017	Materiel management	29	23	19	12	15	2	0	30	70	809
2017	Information management	38	24	13	10	10	4	0	40	60	404
2017	Information technology	32	23	21	10	9	5	1	34	66	827
2017	Internal audit	22	31	13	12	20	0	1	22	78	63
2017	Evaluation	19	43	14	7	16	2	0	19	81	56
2017	Data sciences	25	29	25	8	12	2	0	25	75	58
2017	Policy	19	22	21	15	20	3	0	19	81	204
2017	Project management	24	26	20	13	13	3	1	25	75	599
2017	Other services to the public	14	20	24	16	24	2	0	14	86	346
2017	None of the above	20	23	22	14	17	2	1	21	79	1984

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	23	180
2018	Health care practitioners	20	260
2018	Federal regulators	11	18
2018	Compliance, inspection and enforcement	16	190
2018	Communications or public affairs	35	139
2018	Access to information and privacy	21	46
2018	Security	20	145
2018	Science and technology	16	595
2018	Library services	12	32
2018	Legal services	24	31
2018	Administration and operations	24	900
2018	Human resources	20	527
2018	Financial management	17	496
2018	Procurement	20	458
2018	Real property	23	440
2018	Materiel management	19	550
2018	Information management	25	233
2018	Information technology	17	420
2018	Internal audit	16	47
2018	Evaluation	12	30
2018	Data sciences	26	36
2018	Policy	24	156
2018	Project management	15	417
2018	Other services to the public	24	245
2018	None of the above	22	999
2017	Client contact centre	16	220
2017	Health care practitioners	20	249
2017	Federal regulators	5	18
2017	Compliance, inspection and enforcement	13	164
2017	Communications or public affairs	26	114
2017	Access to information and privacy	28	36
2017	Security	20	109
2017	Science and technology	15	654
2017	Library services	13	22
2017	Legal services	21	31
2017	Administration and operations	21	1063
2017	Human resources	25	501
2017	Financial management	16	574
2017	Procurement	19	553
2017	Real property	20	532
2017	Materiel management	18	546
2017	Information management	15	228
2017	Information technology	16	512
2017	Internal audit	22	47
2017	Evaluation	14	43
2017	Data sciences	17	43
2017	Policy	28	157
2017	Project management	17	428
2017	Other services to the public	22	284
2017	None of the above	15	1452

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	32	180
2018	Health care practitioners	36	260
2018	Federal regulators	16	18
2018	Compliance, inspection and enforcement	27	190
2018	Communications or public affairs	40	139
2018	Access to information and privacy	30	46
2018	Security	23	145
2018	Science and technology	34	595
2018	Library services	16	32
2018	Legal services	25	31
2018	Administration and operations	31	900
2018	Human resources	37	527
2018	Financial management	33	496
2018	Procurement	30	458
2018	Real property	32	440
2018	Materiel management	30	550
2018	Information management	30	233
2018	Information technology	36	420
2018	Internal audit	36	47
2018	Evaluation	32	30
2018	Data sciences	60	36
2018	Policy	32	156
2018	Project management	36	417
2018	Other services to the public	29	245
2018	None of the above	29	999
2017	Client contact centre	24	220
2017	Health care practitioners	28	249
2017	Federal regulators	30	18
2017	Compliance, inspection and enforcement	19	164
2017	Communications or public affairs	41	114
2017	Access to information and privacy	42	36
2017	Security	26	109
2017	Science and technology	35	654
2017	Library services	23	22
2017	Legal services	41	31
2017	Administration and operations	30	1063
2017	Human resources	35	501
2017	Financial management	32	574
2017	Procurement	37	553
2017	Real property	26	532
2017	Materiel management	32	546
2017	Information management	32	228
2017	Information technology	31	512
2017	Internal audit	42	47
2017	Evaluation	26	43
2017	Data sciences	47	43
2017	Policy	36	157
2017	Project management	28	428
2017	Other services to the public	29	284
2017	None of the above	22	1452

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	18	180
2018	Health care practitioners	27	260
2018	Federal regulators	29	18
2018	Compliance, inspection and enforcement	15	190
2018	Communications or public affairs	27	139
2018	Access to information and privacy	23	46
2018	Security	20	145
2018	Science and technology	25	595
2018	Library services	13	32
2018	Legal services	18	31
2018	Administration and operations	20	900
2018	Human resources	24	527
2018	Financial management	21	496
2018	Procurement	17	458
2018	Real property	20	440
2018	Materiel management	18	550
2018	Information management	21	233
2018	Information technology	14	420
2018	Internal audit	28	47
2018	Evaluation	29	30
2018	Data sciences	12	36
2018	Policy	23	156
2018	Project management	22	417
2018	Other services to the public	20	245
2018	None of the above	19	999
2017	Client contact centre	13	220
2017	Health care practitioners	14	249
2017	Federal regulators	9	18
2017	Compliance, inspection and enforcement	10	164
2017	Communications or public affairs	21	114
2017	Access to information and privacy	14	36
2017	Security	16	109
2017	Science and technology	14	654
2017	Library services	19	22
2017	Legal services	21	31
2017	Administration and operations	18	1063
2017	Human resources	20	501
2017	Financial management	16	574
2017	Procurement	14	553
2017	Real property	11	532
2017	Materiel management	13	546
2017	Information management	11	228
2017	Information technology	10	512
2017	Internal audit	40	47
2017	Evaluation	13	43
2017	Data sciences	9	43
2017	Policy	18	157
2017	Project management	13	428
2017	Other services to the public	11	284
2017	None of the above	12	1452

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	34	180
2018	Health care practitioners	17	260
2018	Federal regulators	21	18
2018	Compliance, inspection and enforcement	47	190
2018	Communications or public affairs	39	139
2018	Access to information and privacy	43	46
2018	Security	41	145
2018	Science and technology	33	595
2018	Library services	34	32
2018	Legal services	43	31
2018	Administration and operations	40	900
2018	Human resources	38	527
2018	Financial management	41	496
2018	Procurement	42	458
2018	Real property	59	440
2018	Materiel management	35	550
2018	Information management	39	233
2018	Information technology	42	420
2018	Internal audit	42	47
2018	Evaluation	21	30
2018	Data sciences	20	36
2018	Policy	42	156
2018	Project management	40	417
2018	Other services to the public	55	245
2018	None of the above	53	999
2017	Client contact centre	42	220
2017	Health care practitioners	26	249
2017	Federal regulators	37	18
2017	Compliance, inspection and enforcement	47	164
2017	Communications or public affairs	51	114
2017	Access to information and privacy	56	36
2017	Security	47	109
2017	Science and technology	42	654
2017	Library services	32	22
2017	Legal services	39	31
2017	Administration and operations	43	1063
2017	Human resources	49	501
2017	Financial management	46	574
2017	Procurement	46	553
2017	Real property	58	532
2017	Materiel management	34	546
2017	Information management	38	228
2017	Information technology	47	512
2017	Internal audit	36	47
2017	Evaluation	36	43
2017	Data sciences	21	43
2017	Policy	43	157
2017	Project management	47	428
2017	Other services to the public	56	284
2017	None of the above	53	1452

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	5	180
2018	Health care practitioners	7	260
2018	Federal regulators	0	18
2018	Compliance, inspection and enforcement	6	190
2018	Communications or public affairs	7	139
2018	Access to information and privacy	13	46
2018	Security	8	145
2018	Science and technology	5	595
2018	Library services	3	32
2018	Legal services	0	31
2018	Administration and operations	4	900
2018	Human resources	8	527
2018	Financial management	4	496
2018	Procurement	8	458
2018	Real property	4	440
2018	Materiel management	5	550
2018	Information management	6	233
2018	Information technology	6	420
2018	Internal audit	6	47
2018	Evaluation	6	30
2018	Data sciences	4	36
2018	Policy	9	156
2018	Project management	4	417
2018	Other services to the public	5	245
2018	None of the above	6	999
2017	Client contact centre	6	220
2017	Health care practitioners	7	249
2017	Federal regulators	0	18
2017	Compliance, inspection and enforcement	1	164
2017	Communications or public affairs	9	114
2017	Access to information and privacy	6	36
2017	Security	2	109
2017	Science and technology	6	654
2017	Library services	0	22
2017	Legal services	3	31
2017	Administration and operations	3	1063
2017	Human resources	7	501
2017	Financial management	3	574
2017	Procurement	6	553
2017	Real property	4	532
2017	Materiel management	4	546
2017	Information management	2	228
2017	Information technology	5	512
2017	Internal audit	8	47
2017	Evaluation	2	43
2017	Data sciences	9	43
2017	Policy	11	157
2017	Project management	6	428
2017	Other services to the public	4	284
2017	None of the above	5	1452

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	33	180
2018	Health care practitioners	37	260
2018	Federal regulators	23	18
2018	Compliance, inspection and enforcement	43	190
2018	Communications or public affairs	28	139
2018	Access to information and privacy	30	46
2018	Security	26	145
2018	Science and technology	39	595
2018	Library services	30	32
2018	Legal services	20	31
2018	Administration and operations	26	900
2018	Human resources	29	527
2018	Financial management	28	496
2018	Procurement	29	458
2018	Real property	37	440
2018	Materiel management	27	550
2018	Information management	25	233
2018	Information technology	28	420
2018	Internal audit	30	47
2018	Evaluation	38	30
2018	Data sciences	18	36
2018	Policy	35	156
2018	Project management	34	417
2018	Other services to the public	37	245
2018	None of the above	39	999

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Client contact centre	39	180
2018	Health care practitioners	42	260
2018	Federal regulators	30	18
2018	Compliance, inspection and enforcement	37	190
2018	Communications or public affairs	37	139
2018	Access to information and privacy	33	46
2018	Security	42	145
2018	Science and technology	38	595
2018	Library services	50	32
2018	Legal services	53	31
2018	Administration and operations	42	900
2018	Human resources	41	527
2018	Financial management	41	496
2018	Procurement	39	458
2018	Real property	33	440
2018	Materiel management	44	550
2018	Information management	38	233
2018	Information technology	35	420
2018	Internal audit	42	47
2018	Evaluation	34	30
2018	Data sciences	36	36
2018	Policy	32	156
2018	Project management	38	417
2018	Other services to the public	34	245
2018	None of the above	40	999
2017	Client contact centre	46	220
2017	Health care practitioners	58	249
2017	Federal regulators	41	18
2017	Compliance, inspection and enforcement	53	164
2017	Communications or public affairs	33	114
2017	Access to information and privacy	41	36
2017	Security	49	109
2017	Science and technology	48	654
2017	Library services	36	22
2017	Legal services	40	31
2017	Administration and operations	48	1063
2017	Human resources	42	501
2017	Financial management	48	574
2017	Procurement	48	553
2017	Real property	42	532
2017	Materiel management	53	546
2017	Information management	45	228
2017	Information technology	44	512
2017	Internal audit	43	47
2017	Evaluation	64	43
2017	Data sciences	39	43
2017	Policy	48	157
2017	Project management	47	428
2017	Other services to the public	48	284
2017	None of the above	48	1452

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Client contact centre	5	49	13	10	2	21	168
2018	Health care practitioners	4	43	19	14	3	16	255
2018	Federal regulators	0	42	24	23	12	0	17
2018	Compliance, inspection and enforcement	4	27	19	12	6	32	189
2018	Communications or public affairs	2	44	17	10	7	19	134
2018	Access to information and privacy	4	34	25	9	9	19	45
2018	Security	7	35	19	7	5	26	141
2018	Science and technology	5	35	19	10	6	25	579
2018	Library services	4	38	24	9	5	20	32
2018	Legal services	10	38	20	10	9	12	30
2018	Administration and operations	4	35	21	15	4	21	867
2018	Human resources	3	45	19	11	5	17	509
2018	Financial management	4	40	16	16	6	19	468
2018	Procurement	5	35	19	12	5	25	441
2018	Real property	5	27	13	11	3	41	426
2018	Materiel management	5	39	17	10	4	24	536
2018	Information management	7	40	19	11	5	18	226
2018	Information technology	4	33	21	14	6	23	408
2018	Internal audit	2	27	30	7	4	30	46
2018	Evaluation	4	51	3	17	8	17	28
2018	Data sciences	2	62	14	5	0	17	35
2018	Policy	1	35	26	14	2	23	150
2018	Project management	5	34	21	12	4	24	406
2018	Other services to the public	4	31	12	15	3	34	231
2018	None of the above	6	30	15	10	5	33	953
2017	Client contact centre	8	49	15	10	4	15	212
2017	Health care practitioners	8	53	16	11	3	9	246
2017	Federal regulators	0	42	21	9	9	20	18
2017	Compliance, inspection and enforcement	3	39	27	14	5	10	163
2017	Communications or public affairs	5	42	21	10	5	16	115
2017	Access to information and privacy	5	33	17	13	9	22	36
2017	Security	5	34	28	5	8	19	109
2017	Science and technology	6	42	19	11	3	19	655
2017	Library services	10	49	32	0	5	4	22
2017	Legal services	6	40	15	19	0	20	31
2017	Administration and operations	6	42	18	12	5	18	1044
2017	Human resources	4	46	21	11	3	15	484
2017	Financial management	6	48	16	10	5	15	566
2017	Procurement	6	46	18	10	4	16	542
2017	Real property	5	34	17	12	2	29	532
2017	Materiel management	7	42	19	13	3	16	542
2017	Information management	11	51	19	9	2	8	228
2017	Information technology	7	46	17	10	4	17	507
2017	Internal audit	4	45	30	4	3	14	47
2017	Evaluation	12	41	16	12	3	17	44
2017	Data sciences	12	40	19	12	10	8	42
2017	Policy	4	38	22	11	7	18	157
2017	Project management	6	35	22	11	5	21	426
2017	Other services to the public	8	36	16	13	2	24	278
2017	None of the above	8	36	16	13	4	23	1423

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Client contact centre	34	66	178
2018	Health care practitioners	32	68	259
2018	Federal regulators	38	62	16
2018	Compliance, inspection and enforcement	29	71	190
2018	Communications or public affairs	38	62	139
2018	Access to information and privacy	31	69	46
2018	Security	35	65	145
2018	Science and technology	30	70	590
2018	Library services	31	69	31
2018	Legal services	41	59	31
2018	Administration and operations	34	66	894
2018	Human resources	29	71	523
2018	Financial management	30	70	491
2018	Procurement	34	66	454
2018	Real property	22	78	437
2018	Materiel management	34	66	546
2018	Information management	39	61	234
2018	Information technology	41	59	419
2018	Internal audit	23	77	48
2018	Evaluation	30	70	29
2018	Data sciences	43	57	36
2018	Policy	28	72	155
2018	Project management	33	67	416
2018	Other services to the public	31	69	244
2018	None of the above	28	72	996

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	13	18	22	20	20	0	7	34	43	179
2018	Health care practitioners	11	19	22	18	23	1	5	32	44	259
2018	Federal regulators	6	0	17	41	16	0	20	8	71	18
2018	Compliance, inspection and enforcement	9	26	17	19	23	1	6	37	46	190
2018	Communications or public affairs	18	17	19	20	22	2	2	36	44	137
2018	Access to information and privacy	6	23	18	26	21	0	6	31	50	46
2018	Security	16	26	12	17	22	1	5	45	42	144
2018	Science and technology	9	22	22	18	23	1	6	33	44	593
2018	Library services	5	17	19	26	25	0	7	24	56	32
2018	Legal services	6	27	19	6	26	0	16	39	38	31
2018	Administration and operations	12	22	19	18	22	1	6	37	43	899
2018	Human resources	11	22	20	21	18	2	7	36	42	526
2018	Financial management	11	26	17	16	21	2	7	41	41	492
2018	Procurement	12	20	18	17	24	1	7	35	45	454
2018	Real property	9	17	23	20	26	1	5	27	49	439
2018	Materiel management	11	25	19	18	20	1	6	39	41	548
2018	Information management	13	32	18	15	16	2	3	48	33	233
2018	Information technology	12	26	19	18	18	0	6	41	39	419
2018	Internal audit	15	35	17	8	24	0	2	51	32	47
2018	Evaluation	10	17	18	34	11	3	7	30	50	30
2018	Data sciences	12	25	10	34	17	0	2	38	52	36
2018	Policy	11	25	22	16	25	1	1	36	42	157
2018	Project management	12	24	20	18	20	1	6	38	41	411
2018	Other services to the public	12	21	15	18	29	1	4	36	49	246
2018	None of the above	10	17	20	16	31	1	4	29	50	995
2017	Client contact centre	11	17	20	15	22	2	14	34	43	223
2017	Health care practitioners	9	24	13	18	23	2	10	38	47	253
2017	Federal regulators	0	9	26	25	35	0	5	9	63	18
2017	Compliance, inspection and enforcement	9	19	19	20	23	1	9	32	47	165
2017	Communications or public affairs	15	30	8	15	25	0	6	48	43	116
2017	Access to information and privacy	8	9	19	23	30	5	6	19	60	36
2017	Security	11	23	22	20	16	2	6	37	39	111
2017	Science and technology	9	18	17	18	25	3	10	31	50	666
2017	Library services	17	22	19	14	18	0	10	43	36	22
2017	Legal services	30	9	6	13	25	0	17	48	45	31
2017	Administration and operations	11	21	16	15	27	2	9	35	46	1069
2017	Human resources	14	25	13	16	22	1	10	43	42	502
2017	Financial management	13	21	15	18	22	2	8	39	45	576
2017	Procurement	12	19	19	15	26	1	8	34	45	558
2017	Real property	9	19	20	14	29	2	7	31	48	539
2017	Materiel management	12	22	14	19	23	2	7	38	47	550
2017	Information management	12	28	18	12	14	2	13	47	31	226
2017	Information technology	9	21	22	18	20	2	8	34	42	517
2017	Internal audit	21	26	14	12	22	0	6	50	35	47
2017	Evaluation	13	24	15	16	25	0	7	40	44	44
2017	Data sciences	7	25	23	20	14	4	7	36	38	43
2017	Policy	8	25	15	23	25	1	4	35	50	157
2017	Project management	8	20	16	18	28	1	10	31	51	432
2017	Other services to the public	8	21	15	15	34	0	8	31	53	284
2017	None of the above	9	18	20	16	28	3	7	29	49	1470

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	6	15	17	21	33	1	6	23	59	179
2018	Health care practitioners	5	9	16	21	43	1	4	15	68	259
2018	Federal regulators	0	6	0	35	38	0	21	8	92	18
2018	Compliance, inspection and enforcement	3	13	16	19	42	2	6	17	66	190
2018	Communications or public affairs	6	16	15	21	39	2	2	22	63	137
2018	Access to information and privacy	2	8	12	33	40	2	2	11	76	46
2018	Security	6	13	15	23	38	0	4	20	64	143
2018	Science and technology	3	11	17	19	44	2	4	15	67	593
2018	Library services	3	8	11	10	62	0	7	11	78	32
2018	Legal services	3	17	13	9	51	0	6	22	64	30
2018	Administration and operations	3	11	15	21	44	1	4	16	68	897
2018	Human resources	3	10	14	21	47	2	3	13	72	527
2018	Financial management	2	15	16	16	44	2	5	18	65	494
2018	Procurement	3	11	17	18	42	2	6	16	65	457
2018	Real property	5	11	18	17	44	2	4	16	65	437
2018	Materiel management	4	14	18	19	39	1	4	19	61	549
2018	Information management	7	14	17	23	33	3	3	22	59	232
2018	Information technology	5	12	19	18	41	1	3	18	62	419
2018	Internal audit	2	8	8	20	56	0	6	11	80	48
2018	Evaluation	0	9	18	33	34	3	3	9	71	30
2018	Data sciences	5	5	8	22	44	5	10	12	79	36
2018	Policy	4	13	12	19	48	2	3	17	70	157
2018	Project management	5	14	17	20	39	2	4	20	62	413
2018	Other services to the public	8	14	16	16	44	2	1	22	62	246
2018	None of the above	3	10	17	19	45	3	3	14	68	993
2017	Client contact centre	4	13	13	19	43	1	8	19	67	222
2017	Health care practitioners	3	7	10	22	49	2	8	11	78	252
2017	Federal regulators	0	5	17	30	48	0	0	5	78	18
2017	Compliance, inspection and enforcement	3	11	15	18	48	2	4	15	70	165
2017	Communications or public affairs	4	13	9	17	52	2	3	18	72	116
2017	Access to information and privacy	6	14	3	14	58	0	5	21	76	36
2017	Security	5	6	19	15	47	3	6	12	68	112
2017	Science and technology	3	6	14	18	48	4	8	10	74	666
2017	Library services	0	0	23	25	43	0	9	0	75	22
2017	Legal services	3	28	6	9	45	0	9	34	60	31
2017	Administration and operations	3	7	13	16	54	1	7	10	76	1066
2017	Human resources	2	9	8	14	58	1	7	12	79	501
2017	Financial management	2	8	11	19	51	2	7	11	77	577
2017	Procurement	2	9	13	15	53	1	6	12	74	557
2017	Real property	4	10	15	16	45	3	6	15	68	533
2017	Materiel management	2	12	11	19	48	3	5	15	73	550
2017	Information management	3	15	12	14	43	2	11	21	65	229
2017	Information technology	4	8	16	17	47	2	6	13	70	516
2017	Internal audit	2	10	6	21	55	2	4	13	81	47
2017	Evaluation	3	12	13	11	52	0	9	16	70	44
2017	Data sciences	5	16	6	14	44	7	9	24	68	43
2017	Policy	2	11	5	21	56	1	4	13	82	157
2017	Project management	1	9	9	19	53	2	7	11	79	432
2017	Other services to the public	4	12	15	12	50	2	5	17	67	284
2017	None of the above	3	9	16	17	47	3	6	14	69	1469

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Client contact centre	39	17	14	10	11	2	8	62	23	264
2018	Health care practitioners	45	10	13	8	12	1	11	63	22	356
2018	Federal regulators	82	0	6	0	3	3	6	90	4	30
2018	Compliance, inspection and enforcement	33	20	16	11	15	0	5	55	28	244
2018	Communications or public affairs	35	18	17	10	10	0	9	59	22	189
2018	Access to information and privacy	41	14	16	15	11	0	4	57	26	72
2018	Security	43	14	14	9	11	2	7	63	22	205
2018	Science and technology	42	16	14	7	9	1	11	66	18	765
2018	Library services	32	19	13	11	10	2	15	61	24	48
2018	Legal services	36	12	17	11	14	0	11	54	28	52
2018	Administration and operations	39	13	14	12	15	1	6	56	29	1341
2018	Human resources	38	17	16	11	12	1	5	58	25	703
2018	Financial management	41	15	13	11	13	1	6	60	26	687
2018	Procurement	41	14	12	10	16	1	6	59	28	641
2018	Real property	35	17	14	11	15	2	6	56	28	529
2018	Materiel management	44	13	11	10	13	2	6	63	25	738
2018	Information management	40	18	15	10	11	1	5	62	22	348
2018	Information technology	40	15	15	11	12	1	6	59	25	654
2018	Internal audit	31	29	15	10	13	0	3	61	24	65
2018	Evaluation	40	28	12	4	7	0	9	74	12	40
2018	Data sciences	57	9	8	8	9	0	9	73	19	54
2018	Policy	36	18	17	8	10	2	8	61	20	196
2018	Project management	37	19	15	9	11	2	7	62	22	541
2018	Other services to the public	42	14	17	11	11	1	5	60	23	304
2018	None of the above	40	13	13	12	15	2	7	57	29	1330

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Department of National Defence by Question 79. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment