2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 36 36 7 14 7 0 0 71 21 14
2017 PS 25 51 5 10 10 0 0 75 20 20
2017 PS-03 29 35 7 14 14 0 0 64 29 14
2014 PS 38 51 7 4 0 0 0 89 4 24
2014 PS-03 44 50 6 0 0 0 0 94 0 16
2011 PS 12 59 6 6 18 0 0 71 24 17
2011 PS-03 18 45 0 9 27 0 0 64 36 11
2008 PS 21 57 21 0 0 0 0 79 0 14
2008 PS-03 10 60 30 0 0 0 0 70 0 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 79 21 0 0 0 0 0 100 0 14
2017 PS 55 45 0 0 0 0 0 100 0 20
2017 PS-03 57 43 0 0 0 0 0 100 0 14
2014 PS 72 25 0 0 3 0 0 97 3 24
2014 PS-03 81 19 0 0 0 0 0 100 0 16
2011 PS 65 35 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11
2008 PS 57 36 0 7 0 0 0 93 7 14
2008 PS-03 60 30 0 10 0 0 0 90 10 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 85 15 0 0 0 0 0 100 0 13
2017 PS 66 34 0 0 0 0 0 100 0 20
2017 PS-03 64 36 0 0 0 0 0 100 0 14
2014 PS 84 13 0 0 3 0 0 97 3 24
2014 PS-03 88 13 0 0 0 0 0 100 0 16
2011 PS 82 18 0 0 0 0 0 100 0 17
2011 PS-03 91 9 0 0 0 0 0 100 0 11
2008 PS 64 36 0 0 0 0 0 100 0 14
2008 PS-03 60 40 0 0 0 0 0 100 0 10

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 43 0 0 0 0 0 100 0 14
2017 PS 21 49 21 5 5 0 0 69 10 20
2017 PS-03 14 50 22 7 7 0 0 64 14 14
2014 PS 30 34 25 7 0 4 0 66 7 24
2014 PS-03 31 44 13 6 0 6 0 80 7 16
2011 PS 29 41 24 6 0 0 0 71 6 17
2011 PS-03 45 27 18 9 0 0 0 73 9 11

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 79 14 7 0 0 0 0 93 0 14
2017 PS 55 40 5 0 0 0 0 95 0 20
2017 PS-03 57 36 7 0 0 0 0 93 0 14
2014 PS 59 37 0 4 0 0 0 96 4 24
2014 PS-03 69 31 0 0 0 0 0 100 0 16
2011 PS 59 35 6 0 0 0 0 94 0 17
2011 PS-03 73 27 0 0 0 0 0 100 0 11
2008 PS 50 36 14 0 0 0 0 86 0 14
2008 PS-03 40 50 10 0 0 0 0 90 0 10

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 29 43 21 7 0 0 0 71 7 14
2017 PS 14 40 15 21 10 0 0 55 31 20
2017 PS-03 21 29 14 22 14 0 0 50 36 14
2014 PS 25 34 20 17 4 0 0 59 21 24
2014 PS-03 25 38 13 19 6 0 0 63 25 16
2011 PS 12 35 12 24 18 0 0 47 41 17
2011 PS-03 18 45 0 18 18 0 0 64 36 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 71 21 7 0 0 0 0 93 0 14
2017 PS 19 60 11 10 0 0 0 79 10 20
2017 PS-03 21 58 7 14 0 0 0 78 14 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 73 13 13 0 0 0 0 87 0 15
2017 PS 39 51 5 5 0 0 0 90 5 20
2017 PS-03 42 43 7 7 0 0 0 86 7 14
2014 PS 62 38 0 0 0 0 0 100 0 24
2014 PS-03 56 44 0 0 0 0 0 100 0 16
2011 PS 59 29 0 12 0 0 0 88 12 17
2011 PS-03 64 27 0 9 0 0 0 91 9 11
2008 PS 71 14 14 0 0 0 0 86 0 14
2008 PS-03 70 20 10 0 0 0 0 90 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 60 27 7 0 7 0 0 87 7 15
2017 PS 34 34 17 15 0 0 0 68 15 20
2017 PS-03 35 36 7 22 0 0 0 71 22 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 73 13 13 0 0 0 0 87 0 15
2017 PS 80 20 0 0 0 0 0 100 0 20
2017 PS-03 71 29 0 0 0 0 0 100 0 14
2014 PS 66 34 0 0 0 0 0 100 0 24
2014 PS-03 69 31 0 0 0 0 0 100 0 16
2011 PS 76 24 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 27 27 7 13 0 0 53 20 15
2017 PS 35 40 5 15 5 0 0 75 20 20
2017 PS-03 28 36 7 22 7 0 0 64 29 14
2014 PS 21 42 13 24 0 0 0 63 24 24
2014 PS-03 19 50 6 25 0 0 0 69 25 16
2011 PS 18 29 12 18 24 0 0 47 41 17
2011 PS-03 27 27 18 9 18 0 0 55 27 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 40 0 20 7 0 0 73 27 15
2017 PS 19 51 10 10 5 5 0 74 15 20
2017 PS-03 21 43 7 14 7 7 0 69 23 14
2014 PS 17 38 17 25 3 0 0 55 28 24
2014 PS-03 19 44 13 25 0 0 0 63 25 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 40 0 13 7 0 0 80 20 15
2017 PS 22 46 22 10 0 0 0 68 10 19
2017 PS-03 8 61 15 15 0 0 0 69 15 13
2014 PS 38 34 13 13 3 0 0 72 16 24
2014 PS-03 44 31 13 13 0 0 0 75 13 16
2011 PS 35 35 18 12 0 0 0 71 12 17
2011 PS-03 55 18 18 9 0 0 0 73 9 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 53 33 7 7 0 0 0 87 7 15
2017 PS 40 50 5 5 0 0 0 90 5 20
2017 PS-03 29 57 7 7 0 0 0 86 7 14
2014 PS 58 38 4 0 0 0 0 96 0 24
2014 PS-03 63 38 0 0 0 0 0 100 0 16
2011 PS 59 41 0 0 0 0 0 100 0 17
2011 PS-03 82 18 0 0 0 0 0 100 0 11
2008 PS 50 36 14 0 0 0 0 86 0 14
2008 PS-03 40 40 20 0 0 0 0 80 0 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 47 13 33 7 0 0 0 60 7 15
2017 PS 20 45 26 10 0 0 0 64 10 20
2017 PS-03 22 42 22 14 0 0 0 64 14 14
2014 PS 38 17 28 8 8 0 0 55 17 24
2014 PS-03 31 19 31 6 13 0 0 50 19 16
2011 PS 24 18 41 6 12 0 0 41 18 17
2011 PS-03 18 9 55 0 18 0 0 27 18 11
2008 PS 21 57 21 0 0 0 0 79 0 14
2008 PS-03 20 50 30 0 0 0 0 70 0 10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 13 47 13 27 0 0 40 13 15
2017 PS 5 31 36 10 14 0 5 25 37 20
2017 PS-03 7 22 36 7 21 0 7 30 31 14
2014 PS 7 17 34 21 17 4 0 40 25 24
2014 PS-03 6 19 25 19 25 6 0 47 27 16
2011 PS 0 12 29 35 18 0 6 56 13 17
2011 PS-03 0 9 18 36 27 0 9 70 10 11
2008 PS 14 29 29 14 7 7 0 23 46 14
2008 PS-03 20 20 40 20 0 0 0 20 40 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 40 27 7 27 0 0 33 40 15
2017 PS 31 25 25 16 4 0 0 20 55 20
2017 PS-03 29 29 29 7 7 0 0 14 58 14
2014 PS 4 28 38 8 17 4 0 26 34 24
2014 PS-03 6 19 38 6 25 6 0 33 27 16
2011 PS 24 18 35 6 12 0 6 19 44 17
2011 PS-03 27 9 36 0 18 0 9 20 40 11
2008 PS 21 21 29 7 7 14 0 17 50 14
2008 PS-03 20 20 30 10 10 10 0 22 44 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 27 27 27 13 0 0 40 33 15
2017 PS 20 31 25 10 0 5 10 11 59 20
2017 PS-03 22 29 21 14 0 7 7 17 59 14
2014 PS 16 21 30 17 8 8 0 28 40 24
2014 PS-03 13 13 25 25 13 13 0 43 29 16
2011 PS 12 35 35 6 6 0 6 13 50 17
2011 PS-03 0 27 55 0 9 0 9 10 30 11
2008 PS 29 21 21 7 7 7 7 17 58 14
2008 PS-03 30 20 30 10 0 10 0 11 56 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 20 33 33 7 0 0 40 27 15
2017 PS 11 10 50 20 10 0 0 29 21 20
2017 PS-03 0 7 50 29 14 0 0 43 7 14
2014 PS 0 7 48 22 22 0 0 44 7 23
2014 PS-03 0 0 47 20 33 0 0 53 0 15
2011 PS 0 24 35 24 12 0 6 38 25 17
2011 PS-03 0 9 36 27 18 0 9 50 10 11
2008 PS 7 14 21 43 14 0 0 57 21 14
2008 PS-03 0 10 30 50 10 0 0 60 10 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 33 40 13 7 0 0 20 40 15
2017 PS 5 16 52 17 5 0 5 23 22 19
2017 PS-03 0 14 65 14 7 0 0 21 14 14
2014 PS 16 46 21 8 8 0 0 17 62 24
2014 PS-03 13 38 25 13 13 0 0 25 50 16
2011 PS 18 35 18 12 18 0 0 29 53 17
2011 PS-03 18 27 27 0 27 0 0 27 45 11
2008 PS 0 43 14 36 7 0 0 43 43 14
2008 PS-03 0 30 20 40 10 0 0 50 30 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 7 43 29 14 0 0 43 14 14
2017 PS 26 20 34 16 0 0 5 17 48 20
2017 PS-03 29 22 35 7 0 0 7 8 54 14
2014 PS 7 25 34 8 17 8 0 28 35 24
2014 PS-03 0 31 31 6 19 13 0 29 36 16
2011 PS 12 41 6 18 24 0 0 41 53 17
2011 PS-03 9 36 0 18 36 0 0 55 45 11
2008 PS 36 14 29 14 0 7 0 15 54 14
2008 PS-03 20 20 40 20 0 0 0 20 40 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 33 33 33 0 0 0 33 33 15
2017 PS 21 25 39 11 0 0 5 12 48 20
2017 PS-03 22 29 35 7 0 0 7 8 54 14
2014 PS 20 13 38 21 4 4 0 26 34 24
2014 PS-03 19 6 38 25 6 6 0 33 27 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 33 13 20 13 7 0 50 36 15
2017 PS 15 55 0 5 21 5 0 73 27 20
2017 PS-03 14 50 0 7 22 7 0 69 31 14
2014 PS 25 30 17 13 3 8 4 63 18 24
2014 PS-03 25 38 6 19 0 13 0 71 21 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 53 13 7 7 0 0 73 13 15
2017 PS 44 26 0 15 16 0 0 69 31 20
2017 PS-03 35 29 0 22 14 0 0 64 36 14
2014 PS 51 38 0 8 3 0 0 89 11 24
2014 PS-03 63 25 0 13 0 0 0 88 13 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 7 13 27 27 20 0 17 67 15
2017 PS 5 25 10 37 15 9 0 32 57 20
2017 PS-03 7 22 7 29 22 14 0 33 58 14
2014 PS 8 17 30 21 3 21 0 32 30 24
2014 PS-03 6 13 38 13 0 31 0 27 18 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 47 0 0 7 7 0 93 7 15
2017 PS 34 45 10 11 0 0 0 79 11 20
2017 PS-03 42 36 14 7 0 0 0 78 7 14
2014 PS 51 30 13 4 3 0 0 80 7 24
2014 PS-03 63 19 13 6 0 0 0 81 6 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 40 13 7 0 0 0 80 7 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 27 27 7 0 0 0 67 7 15
2017 PS 22 39 24 0 10 0 5 64 10 20
2017 PS-03 7 36 35 0 14 0 7 46 15 14
2014 PS 30 38 13 13 3 4 0 71 16 24
2014 PS-03 38 38 0 19 0 6 0 80 20 16
2011 PS 18 18 29 18 18 0 0 35 35 17
2011 PS-03 27 9 36 9 18 0 0 36 27 11
2008 PS 15 46 15 8 8 0 8 67 17 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 47 7 7 0 0 0 87 7 15
2017 PS 31 35 20 0 0 10 5 77 0 20
2017 PS-03 22 28 29 0 0 14 7 63 0 14
2014 PS 38 34 8 16 0 4 0 75 16 24
2014 PS-03 44 31 6 13 0 6 0 80 13 16
2011 PS 29 24 24 6 12 6 0 56 19 17
2011 PS-03 45 27 9 9 9 0 0 73 18 11
2008 PS 29 21 7 21 0 14 7 64 27 14
2008 PS-03 20 10 10 30 0 20 10 43 43 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 47 7 7 7 0 0 80 13 15
2017 PS 26 40 14 10 0 5 5 73 11 20
2017 PS-03 22 29 21 14 0 7 7 59 17 14
2014 PS 34 49 4 4 4 4 0 87 9 24
2014 PS-03 38 44 6 0 6 6 0 87 7 16
2011 PS 35 24 12 18 12 0 0 59 29 17
2011 PS-03 55 27 9 0 9 0 0 82 9 11
2008 PS 29 21 7 21 14 0 7 54 38 14
2008 PS-03 20 10 10 30 20 0 10 33 56 10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 67 27 0 7 0 0 0 93 7 15
2017 PS 51 29 0 0 5 10 5 94 6 20
2017 PS-03 42 29 0 0 7 14 7 91 9 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 40 13 7 7 0 0 73 13 15
2017 PS 32 44 4 0 10 5 5 84 11 20
2017 PS-03 14 50 7 0 14 7 7 76 17 14
2014 PS 42 17 21 11 4 4 0 62 16 24
2014 PS-03 50 19 13 6 6 6 0 73 13 16
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 27 13 7 13 7 0 64 21 15
2017 PS 24 40 15 11 5 5 0 68 17 20
2017 PS-03 28 29 22 7 7 7 0 61 15 14
2014 PS 17 34 13 13 7 17 0 61 24 24
2014 PS-03 19 25 13 13 6 25 0 58 25 16
2011 PS 44 19 25 6 6 0 0 63 13 16
2011 PS-03 55 9 27 9 0 0 0 64 9 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 20 7 13 20 7 0 57 36 15
2017 PS 19 36 20 16 5 5 0 57 22 20
2017 PS-03 28 14 29 14 7 7 0 46 23 14
2014 PS 17 34 17 8 11 13 0 58 23 24
2014 PS-03 25 25 13 13 6 19 0 62 23 16
2011 PS 44 0 19 25 13 0 0 44 38 16
2011 PS-03 55 0 9 27 9 0 0 55 36 11
2008 PS 14 36 21 14 7 7 0 54 23 14
2008 PS-03 10 40 20 10 10 10 0 56 22 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 27 7 20 20 7 0 50 43 15
2017 PS 10 30 29 16 5 10 0 44 23 20
2017 PS-03 14 14 36 14 7 14 0 33 25 14
2014 PS 8 21 25 13 11 21 0 37 30 24
2014 PS-03 13 13 19 19 6 31 0 36 36 16
2011 PS 6 35 18 29 6 6 0 44 38 17
2011 PS-03 9 36 18 27 0 9 0 50 30 11
2008 PS 7 21 29 7 7 29 0 40 20 14
2008 PS-03 0 20 30 0 10 40 0 33 17 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 7 7 20 20 7 0 50 43 15
2017 PS 14 36 25 16 5 5 0 52 22 20
2017 PS-03 14 29 29 14 7 7 0 46 23 14
2014 PS 21 30 17 16 4 13 0 58 23 24
2014 PS-03 25 25 13 13 6 19 0 62 23 16
2011 PS 6 35 18 29 12 0 0 41 41 17
2011 PS-03 9 45 9 36 0 0 0 55 36 11
2008 PS 7 43 7 7 21 14 0 58 33 14
2008 PS-03 10 30 0 10 30 20 0 50 50 10
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 27 13 13 13 0 0 60 27 15
2017 PS 14 50 26 5 0 5 0 68 5 20
2017 PS-03 14 50 22 7 0 7 0 69 8 14
2014 PS 25 45 17 8 0 4 0 74 9 24
2014 PS-03 31 25 25 13 0 6 0 60 13 16
2011 PS 24 24 35 12 6 0 0 47 18 17
2011 PS-03 27 18 36 18 0 0 0 45 18 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 40 13 7 0 0 0 80 7 15
2017 PS 34 45 5 16 0 0 0 79 16 20
2017 PS-03 42 36 7 14 0 0 0 78 14 14
2014 PS 34 32 17 13 0 4 0 69 13 24
2014 PS-03 38 25 13 19 0 6 0 67 20 16
2011 PS 41 29 18 6 6 0 0 71 12 17
2011 PS-03 55 36 0 9 0 0 0 91 9 11
2008 PS 29 21 7 29 7 7 0 54 38 14
2008 PS-03 30 10 10 40 0 10 0 44 44 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 40 20 7 7 0 0 67 13 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 27 27 7 7 7 0 57 14 15
2017 PS 15 45 14 5 11 10 0 67 18 20
2017 PS-03 14 43 21 0 7 14 0 67 8 14
2014 PS 25 25 24 4 4 17 0 61 10 24
2014 PS-03 25 19 19 6 6 25 0 58 17 16
2011 PS 25 6 25 19 6 19 0 38 31 16
2011 PS-03 27 9 27 9 0 27 0 50 13 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 47 13 7 13 0 0 67 20 15
2017 PS 14 40 11 20 10 5 0 57 31 20
2017 PS-03 21 29 7 22 14 7 0 54 39 14
2014 PS 25 42 4 13 11 4 0 71 25 24
2014 PS-03 19 44 6 19 6 6 0 67 27 16
2011 PS 29 12 24 12 24 0 0 41 35 17
2011 PS-03 36 9 9 9 36 0 0 45 45 11
2008 PS 14 36 21 29 0 0 0 50 29 14
2008 PS-03 10 30 30 30 0 0 0 40 30 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 27 7 13 27 7 7 46 46 15
2017 PS 4 15 11 25 31 5 10 22 65 20
2017 PS-03 7 14 7 22 36 7 7 24 67 14
2014 PS 13 8 8 32 25 8 4 24 66 24
2014 PS-03 13 6 6 25 31 13 6 23 69 16
2011 PS 0 6 12 41 35 0 6 6 81 17
2011 PS-03 0 9 18 27 36 0 9 10 70 11
2008 PS 14 0 14 21 50 0 0 14 71 14
2008 PS-03 10 0 20 20 50 0 0 10 70 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 20 33 13 7 7 0 43 21 15
2017 PS 9 34 32 10 10 5 0 46 21 20
2017 PS-03 14 29 22 14 14 7 0 46 31 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 36 0 14 0 7 0 85 15 14
2017 PS 25 54 11 5 0 5 0 83 5 20
2017 PS-03 21 58 7 7 0 7 0 85 8 14
2014 PS 45 30 8 0 0 17 0 90 0 24
2014 PS-03 38 31 6 0 0 25 0 92 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 57 29 0 7 7 0 0 86 14 14
2017 PS 31 44 11 10 0 5 0 78 10 20
2017 PS-03 22 50 7 14 0 7 0 77 15 14
2014 PS 45 34 13 4 4 0 0 79 8 24
2014 PS-03 44 31 13 6 6 0 0 75 13 16
2011 PS 53 24 6 12 6 0 0 76 18 17
2011 PS-03 64 18 9 9 0 0 0 82 9 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 71 21 0 0 7 0 0 93 7 14
2017 PS 44 40 6 10 0 0 0 84 10 20
2017 PS-03 50 36 0 14 0 0 0 86 14 14
2014 PS 54 42 4 0 0 0 0 96 0 24
2014 PS-03 56 38 6 0 0 0 0 94 0 16
2011 PS 47 35 0 12 6 0 0 82 18 17
2011 PS-03 64 36 0 0 0 0 0 100 0 11
2008 PS 36 36 14 7 7 0 0 71 14 14
2008 PS-03 30 40 10 10 10 0 0 70 20 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 38 31 15 8 8 0 0 69 15 13
2017 PS 35 34 10 16 5 0 0 69 21 20
2017 PS-03 35 29 14 14 7 0 0 64 22 14
2014 PS 38 25 30 7 0 0 0 63 7 24
2014 PS-03 50 19 25 6 0 0 0 69 6 16
2011 PS 18 35 35 12 0 0 0 53 12 17
2011 PS-03 27 36 36 0 0 0 0 64 0 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 50 21 7 14 7 0 0 71 21 14
2017 PS 29 40 16 10 5 0 0 69 15 20
2017 PS-03 35 36 7 14 7 0 0 71 22 14
2014 PS 34 34 21 8 3 0 0 68 11 24
2014 PS-03 44 31 19 6 0 0 0 75 6 16
2011 PS 18 53 24 6 0 0 0 71 6 17
2011 PS-03 27 55 18 0 0 0 0 82 0 11
2008 PS 36 29 7 29 0 0 0 64 29 14
2008 PS-03 30 30 10 30 0 0 0 60 30 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 50 21 0 7 21 0 0 71 29 14
2017 PS 25 25 31 5 5 10 0 55 11 20
2017 PS-03 28 22 29 7 7 7 0 54 15 14
2014 PS 34 25 25 13 3 0 0 59 16 24
2014 PS-03 44 25 19 13 0 0 0 69 13 16
2011 PS 24 24 35 12 0 6 0 50 13 17
2011 PS-03 36 18 27 9 0 9 0 60 10 11
2008 PS 21 7 7 14 14 36 0 44 44 14
2008 PS-03 20 10 0 20 20 30 0 43 57 10
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PS 21 64 14 14
2017 PS 15 61 25 20
2017 PS-03 22 42 36 14
2014 PS 16 68 17 24
2014 PS-03 6 69 25 16
2011 PS 0 53 47 17
2011 PS-03 0 64 36 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 33 0 20 7 40 0 56 44 15
2017 PS 0 50 16 5 15 14 0 59 23 20
2017 PS-03 0 43 7 7 22 21 0 55 36 14
2014 PS 8 24 8 17 0 34 8 56 29 24
2014 PS-03 6 19 0 25 0 38 13 50 50 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 40 7 0 0 27 0 91 0 15
2017 PS 20 50 5 10 11 4 0 73 22 20
2017 PS-03 22 43 7 14 7 7 0 69 23 14
2014 PS 20 42 8 13 0 17 0 75 15 24
2014 PS-03 19 38 0 19 0 25 0 75 25 16
2011 PS 18 35 35 0 6 6 0 56 6 17
2011 PS-03 27 36 27 0 0 9 0 70 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 20 7 0 7 53 7 67 17 15
2017 PS 10 40 31 0 0 19 0 62 0 20
2017 PS-03 7 36 29 0 0 28 0 60 0 14
2014 PS 11 13 13 0 0 51 13 65 0 24
2014 PS-03 13 6 6 0 0 56 19 75 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 27 13 0 0 27 0 82 0 15
2017 PS 20 50 10 6 0 14 0 81 7 20
2017 PS-03 22 43 14 0 0 21 0 82 0 14
2014 PS 28 34 17 0 0 21 0 79 0 24
2014 PS-03 25 31 13 0 0 31 0 82 0 16
2011 PS 29 41 6 6 0 18 0 86 7 17
2011 PS-03 27 27 9 9 0 27 0 75 13 11
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 20 20 20 20 0 0 40 40 15
2017 PS 10 21 5 40 24 0 0 31 64 20
2017 PS-03 14 22 0 29 35 0 0 36 64 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 27 27 27 7 0 0 40 33 15
2017 PS 5 12 49 25 10 0 0 17 34 20
2017 PS-03 7 0 50 36 7 0 0 7 43 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 47 20 13 0 0 0 67 13 15
2017 PS 16 36 39 5 0 0 5 54 5 20
2017 PS-03 14 43 28 7 0 0 7 62 8 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 33 13 27 27 0 0 33 53 15
2017 PS 0 24 44 26 6 0 0 24 32 20
2017 PS-03 0 28 50 22 0 0 0 28 22 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 47 0 0 7 7 0 93 7 15
2017 PS 20 11 39 11 0 0 20 38 14 20
2017 PS-03 29 7 36 7 0 0 22 45 9 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 40 20 7 7 0 0 67 13 15
2017 PS 5 22 34 29 10 0 0 27 39 20
2017 PS-03 7 14 36 28 14 0 0 22 42 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 40 20 7 13 0 0 60 20 15
2017 PS 16 39 16 20 10 0 0 55 29 20
2017 PS-03 14 50 0 22 14 0 0 64 36 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 20 33 13 7 0 0 47 20 15
2017 PS 30 10 49 11 0 0 0 40 11 20
2017 PS-03 35 14 43 7 0 0 0 50 7 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 40 13 40 0 7 0 0 53 7 15
2017 PS 30 29 36 5 0 0 0 60 5 20
2017 PS-03 28 29 36 7 0 0 0 57 7 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 47 7 20 0 0 0 73 20 15
2017 PS 22 36 37 5 0 0 0 57 5 19
2017 PS-03 23 38 31 8 0 0 0 61 8 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 60 33 7 0 0 0 0 93 0 15
2017 PS 29 61 10 0 0 0 0 90 0 20
2017 PS-03 36 57 7 0 0 0 0 93 0 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 100 0 0 0 0 0 0 100 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 67 20 0 0 13 0 0 87 13 15
2017 PS 68 16 6 0 5 0 5 88 5 20
2017 PS-03 78 7 0 0 7 0 7 92 8 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 50 29 7 7 7 0 0 79 14 14
2017 PS 45 29 14 6 5 0 0 75 11 20
2017 PS-03 36 36 21 0 7 0 0 72 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 67 20 0 7 7 0 0 87 13 15
2017 PS 64 15 10 6 0 0 5 83 6 20
2017 PS-03 64 14 14 0 0 0 7 85 0 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 53 0 0 0 7 0 40 89 11 15
2017 PS 55 15 11 0 0 0 20 86 0 20
2017 PS-03 57 7 7 0 0 0 29 90 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 73 20 0 0 0 0 7 100 0 15
2017 PS 55 25 4 6 0 0 10 88 7 20
2017 PS-03 65 14 7 0 0 0 14 92 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 67 7 7 7 0 0 13 85 8 15
2017 PS 60 31 5 0 5 0 0 90 5 20
2017 PS-03 78 14 0 0 7 0 0 93 7 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 60 20 7 0 7 0 7 86 7 15
2017 PS 50 29 21 0 0 0 0 79 0 20
2017 PS-03 50 29 22 0 0 0 0 78 0 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 20 33 20 7 0 0 40 27 15
2017 PS 11 10 44 36 0 0 0 21 36 20
2017 PS-03 7 14 42 36 0 0 0 22 36 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 29 43 21 7 0 0 29 29 14
2017 PS 11 29 44 16 0 0 0 16 40 20
2017 PS-03 0 35 50 14 0 0 0 14 35 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 29 7 21 0 0 0 71 21 14
2017 PS 14 39 21 26 0 0 0 53 26 20
2017 PS-03 14 43 22 22 0 0 0 57 22 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 47 7 7 7 0 0 80 13 15
2017 PS 5 55 10 16 15 0 0 60 31 20
2017 PS-03 7 50 7 14 22 0 0 57 36 14
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 20 27 13 13 7 0 21 79 15
2017 PS 15 21 16 20 19 10 0 16 84 20
2017 PS-03 22 14 0 29 28 7 0 23 77 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 9 11
2017 PS 35 14
2017 PS-03 50 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 64 11
2017 PS 35 14
2017 PS-03 50 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 0 11
2017 PS 7 14
2017 PS-03 10 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PS 9 11
2017 PS 9 14
2017 PS-03 0 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PS 0 11
2017 PS 0 14
2017 PS-03 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PS 64 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PS 64 11
2017 PS 63 14
2017 PS-03 60 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PS 9 36 36 9 0 9 11
2017 PS 8 39 23 30 0 0 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 9 91 11

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 9 18 9 36 27 0 0 27 64 11
2017 PS 6 28 0 38 6 0 21 43 57 15
2017 PS-03 10 30 0 39 10 0 10 45 55 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 0 18 9 36 27 0 9 20 70 11
2017 PS 0 15 0 26 45 8 6 17 83 15
2017 PS-03 0 10 0 20 70 0 0 10 90 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 53 13 0 0 7 0 27 91 9 15
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