2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 29 47 7 13 3 0 0 77 16 99
2018 PC-02 24 48 4 12 12 0 0 72 24 25
2018 PC-03 34 40 9 17 0 0 0 74 17 47
2018 PC-04 27 67 0 7 0 0 0 93 7 15
2017 PC 27 46 8 15 4 0 0 73 19 97
2017 PC-02 22 29 19 22 7 0 0 52 30 27
2017 PC-03 31 48 0 17 5 0 0 79 21 42
2017 PC-04 29 57 5 10 0 0 0 86 10 21
2014 PC 23 37 8 17 15 0 0 60 32 126
2014 PC-02 20 37 3 26 14 0 0 57 40 35
2014 PC-03 20 43 9 13 15 0 0 63 28 54
2014 PC-04 22 44 6 22 6 0 0 67 28 18
2011 PC 35 41 9 9 5 0 2 77 14 104
2011 PC-02 27 43 13 17 0 0 0 70 17 30
2011 PC-03 40 42 6 4 8 0 2 83 12 53
2011 PC-04 35 47 6 6 6 0 0 82 12 17
2008 PC 27 52 11 11 0 0 0 79 11 75
2008 PC-02 21 58 5 16 0 0 0 79 16 19
2008 PC-03 23 60 9 9 0 0 0 83 9 35
2008 PC-04 38 38 23 0 0 0 0 77 0 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 42 45 8 4 0 0 0 88 4 99
2018 PC-02 36 52 8 4 0 0 0 88 4 25
2018 PC-03 47 40 11 2 0 0 0 87 2 47
2018 PC-04 47 47 7 0 0 0 0 93 0 15
2017 PC 40 45 6 7 2 0 0 85 9 97
2017 PC-02 26 70 0 4 0 0 0 96 4 27
2017 PC-03 45 41 7 7 0 0 0 86 7 42
2017 PC-04 53 24 14 0 9 0 0 77 9 21
2014 PC 37 44 7 7 5 0 0 81 12 126
2014 PC-02 15 65 11 9 0 0 0 80 9 35
2014 PC-03 43 41 2 7 7 0 0 83 15 54
2014 PC-04 50 22 6 6 17 0 0 72 22 18
2011 PC 55 37 5 1 2 0 1 92 3 104
2011 PC-02 53 37 10 0 0 0 0 90 0 30
2011 PC-03 60 32 2 2 4 0 0 92 6 53
2011 PC-04 53 47 0 0 0 0 0 100 0 17
2008 PC 55 32 8 3 3 0 0 87 5 75
2008 PC-02 32 53 16 0 0 0 0 84 0 19
2008 PC-03 66 23 0 6 6 0 0 89 11 35
2008 PC-04 54 31 15 0 0 0 0 85 0 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 51 38 5 5 1 0 0 89 6 98
2018 PC-02 36 48 8 8 0 0 0 84 8 25
2018 PC-03 59 35 4 2 0 0 0 93 2 46
2018 PC-04 60 33 7 0 0 0 0 93 0 15
2017 PC 50 37 6 6 1 0 0 87 7 97
2017 PC-02 37 56 7 0 0 0 0 93 0 27
2017 PC-03 57 28 5 10 0 0 0 86 10 42
2017 PC-04 62 29 0 9 0 0 0 91 9 21
2014 PC 45 41 5 7 2 0 0 85 10 126
2014 PC-02 26 60 3 11 0 0 0 86 11 35
2014 PC-03 44 41 4 7 4 0 0 85 11 54
2014 PC-04 50 22 11 11 6 0 0 72 17 18
2011 PC 55 37 4 4 1 0 0 91 5 104
2011 PC-02 47 40 7 7 0 0 0 87 7 30
2011 PC-03 60 34 0 4 2 0 0 94 6 53
2011 PC-04 47 41 12 0 0 0 0 88 0 17
2008 PC 51 43 3 4 0 0 0 93 4 75
2008 PC-02 21 68 0 11 0 0 0 89 11 19
2008 PC-03 60 34 3 3 0 0 0 94 3 35
2008 PC-04 62 38 0 0 0 0 0 100 0 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 44 35 9 10 1 0 0 80 11 99
2018 PC-02 36 36 4 20 4 0 0 72 24 25
2018 PC-03 45 36 15 4 0 0 0 81 4 47
2018 PC-04 53 47 0 0 0 0 0 100 0 15
2017 PC 44 36 12 6 2 0 0 80 8 97
2017 PC-02 41 37 11 4 7 0 0 78 11 27
2017 PC-03 50 31 12 7 0 0 0 81 7 42
2017 PC-04 33 48 10 10 0 0 0 81 10 21
2014 PC 40 33 13 9 6 0 1 73 15 126
2014 PC-02 34 40 11 6 6 0 3 77 12 35
2014 PC-03 46 24 9 15 6 0 0 70 20 54
2014 PC-04 39 39 11 11 0 0 0 78 11 18
2011 PC 40 38 9 9 4 1 0 79 13 104
2011 PC-02 43 33 13 7 3 0 0 77 10 30
2011 PC-03 36 43 6 11 2 2 0 81 13 53
2011 PC-04 47 29 12 0 12 0 0 76 12 17

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 28 45 9 12 5 0 0 73 18 97
2018 PC-02 13 58 4 21 4 0 0 71 25 24
2018 PC-03 26 48 11 11 4 0 0 74 15 46
2018 PC-04 40 33 20 0 7 0 0 73 7 15
2017 PC 26 48 6 9 9 1 0 75 18 97
2017 PC-02 15 55 7 15 8 0 0 70 22 27
2017 PC-03 28 48 2 5 14 2 0 78 20 42
2017 PC-04 38 29 14 14 5 0 0 67 19 21
2014 PC 24 46 10 11 10 0 0 69 21 126
2014 PC-02 18 43 11 17 11 0 0 60 28 35
2014 PC-03 24 44 13 7 11 0 0 69 19 54
2014 PC-04 22 33 6 22 17 0 0 56 39 18
2011 PC 33 41 8 9 10 0 0 74 18 104
2011 PC-02 20 50 7 13 10 0 0 70 23 30
2011 PC-03 34 42 9 6 9 0 0 75 15 53
2011 PC-04 47 29 6 6 12 0 0 76 18 17
2008 PC 35 41 7 9 8 0 0 76 17 75
2008 PC-02 26 47 11 0 16 0 0 74 16 19
2008 PC-03 40 40 3 14 3 0 0 80 17 35
2008 PC-04 38 38 8 8 8 0 0 77 15 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 22 35 22 12 7 0 1 58 19 99
2018 PC-02 20 48 20 4 8 0 0 68 12 25
2018 PC-03 28 30 17 17 9 0 0 57 26 47
2018 PC-04 0 40 40 13 0 0 7 43 14 15
2017 PC 25 26 13 21 12 0 2 53 34 97
2017 PC-02 11 33 11 30 15 0 0 44 45 27
2017 PC-03 38 21 7 17 14 0 2 61 32 42
2017 PC-04 19 33 24 19 0 0 5 55 20 21
2014 PC 14 41 12 17 16 0 0 55 33 126
2014 PC-02 11 37 9 23 20 0 0 49 43 35
2014 PC-03 20 41 6 19 15 0 0 61 33 54
2014 PC-04 0 44 22 11 22 0 0 44 33 18
2011 PC 18 34 13 18 16 0 0 52 35 104
2011 PC-02 17 37 7 23 17 0 0 53 40 30
2011 PC-03 19 34 9 19 19 0 0 53 38 53
2011 PC-04 12 35 35 6 12 0 0 47 18 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 27 39 15 13 5 0 0 67 18 99
2018 PC-02 20 48 16 12 4 0 0 68 16 25
2018 PC-03 30 32 15 15 9 0 0 62 23 47
2018 PC-04 20 53 13 13 0 0 0 73 13 15
2017 PC 19 40 13 16 10 1 0 60 26 97
2017 PC-02 4 37 22 26 11 0 0 41 37 27
2017 PC-03 26 38 12 12 10 2 0 66 22 42
2017 PC-04 29 43 5 19 5 0 0 72 23 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 42 45 6 6 0 0 0 88 6 97
2018 PC-02 35 48 13 4 0 0 0 83 4 23
2018 PC-03 40 47 4 9 0 0 0 87 9 47
2018 PC-04 60 33 7 0 0 0 0 93 0 15
2017 PC 32 40 9 10 10 0 0 71 20 97
2017 PC-02 11 44 11 22 11 0 0 55 34 27
2017 PC-03 41 36 7 5 12 0 0 76 17 42
2017 PC-04 43 43 5 10 0 0 0 86 10 21
2014 PC 36 38 8 8 10 0 0 74 18 126
2014 PC-02 20 40 6 17 17 0 0 60 34 35
2014 PC-03 35 41 7 6 11 0 0 76 17 54
2014 PC-04 50 22 11 6 11 0 0 72 17 18
2011 PC 35 38 9 12 5 2 0 75 17 104
2011 PC-02 27 37 10 23 3 0 0 63 27 30
2011 PC-03 38 40 8 6 6 4 0 80 12 53
2011 PC-04 35 35 12 12 6 0 0 71 18 17
2008 PC 45 36 5 8 3 3 0 84 11 75
2008 PC-02 21 58 5 11 5 0 0 79 16 19
2008 PC-03 60 20 6 11 3 0 0 80 14 35
2008 PC-04 54 46 0 0 0 0 0 100 0 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 23 44 19 10 4 0 0 67 14 97
2018 PC-02 22 57 17 0 4 0 0 78 4 23
2018 PC-03 23 38 23 9 6 0 0 62 15 47
2018 PC-04 20 40 20 20 0 0 0 60 20 15
2017 PC 25 34 15 13 11 1 0 60 24 97
2017 PC-02 15 37 22 19 7 0 0 52 26 27
2017 PC-03 31 33 14 5 14 2 0 66 20 42
2017 PC-04 29 33 14 19 5 0 0 62 24 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 46 41 9 3 0 0 0 88 3 97
2018 PC-02 35 52 9 4 0 0 0 87 4 23
2018 PC-03 51 38 11 0 0 0 0 89 0 47
2018 PC-04 40 47 7 7 0 0 0 87 7 15
2017 PC 42 43 8 6 0 0 0 86 6 96
2017 PC-02 26 59 15 0 0 0 0 85 0 27
2017 PC-03 51 34 5 10 0 0 0 85 10 41
2017 PC-04 43 38 10 10 0 0 0 81 10 21
2014 PC 56 27 9 7 2 0 0 82 9 126
2014 PC-02 43 37 9 11 0 0 0 80 11 35
2014 PC-03 50 30 9 7 4 0 0 80 11 54
2014 PC-04 50 17 22 6 6 0 0 67 11 18
2011 PC 54 33 4 9 1 0 0 87 10 104
2011 PC-02 43 47 3 7 0 0 0 90 7 30
2011 PC-03 57 32 4 6 2 0 0 89 8 53
2011 PC-04 59 12 6 24 0 0 0 71 24 17

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 29 53 12 5 1 0 0 81 6 97
2018 PC-02 33 38 17 13 0 0 0 71 13 24
2018 PC-03 30 50 13 4 2 0 0 80 7 46
2018 PC-04 13 87 0 0 0 0 0 100 0 15
2017 PC 29 42 11 16 2 0 0 71 18 96
2017 PC-02 19 44 15 19 4 0 0 63 22 27
2017 PC-03 34 44 7 15 0 0 0 78 15 41
2017 PC-04 29 47 5 14 5 0 0 76 19 21
2014 PC 19 44 14 14 9 0 0 63 23 126
2014 PC-02 11 43 17 20 9 0 0 55 28 35
2014 PC-03 28 35 17 9 11 0 0 63 20 54
2014 PC-04 17 39 11 22 11 0 0 56 33 18
2011 PC 29 38 11 15 8 0 0 66 23 104
2011 PC-02 17 50 17 13 3 0 0 67 17 30
2011 PC-03 34 28 9 17 11 0 0 62 28 53
2011 PC-04 35 47 0 12 6 0 0 82 18 17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 37 33 15 10 5 0 0 69 15 98
2018 PC-02 33 38 17 8 4 0 0 71 13 24
2018 PC-03 40 30 11 13 6 0 0 70 19 47
2018 PC-04 20 47 27 7 0 0 0 67 7 15
2017 PC 37 27 19 12 5 0 0 64 17 96
2017 PC-02 33 19 26 19 4 0 0 52 22 27
2017 PC-03 41 32 15 2 10 0 0 73 12 41
2017 PC-04 29 33 19 19 0 0 0 62 19 21
2014 PC 31 28 19 14 8 0 0 59 22 126
2014 PC-02 20 40 14 14 11 0 0 60 26 35
2014 PC-03 37 28 13 17 6 0 0 65 22 54
2014 PC-04 17 22 28 17 17 0 0 39 33 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 26 44 15 8 6 1 0 70 14 98
2018 PC-02 25 42 13 8 8 4 0 70 17 24
2018 PC-03 30 36 17 9 9 0 0 66 17 47
2018 PC-04 7 73 7 13 0 0 0 80 13 15
2017 PC 26 38 15 13 8 0 0 64 21 96
2017 PC-02 19 41 11 22 8 0 0 59 30 27
2017 PC-03 27 42 15 5 12 0 0 68 17 41
2017 PC-04 29 33 19 14 5 0 0 62 19 21
2014 PC 27 27 14 19 13 0 0 54 32 126
2014 PC-02 20 23 23 14 20 0 0 43 34 35
2014 PC-03 28 31 7 20 13 0 0 59 33 54
2014 PC-04 17 28 11 28 17 0 0 44 44 18
2011 PC 25 40 13 13 9 1 0 66 21 104
2011 PC-02 30 30 20 17 3 0 0 60 20 30
2011 PC-03 19 47 11 11 11 0 0 66 23 53
2011 PC-04 29 35 6 12 12 6 0 69 25 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 36 44 10 7 3 0 0 80 10 98
2018 PC-02 33 42 8 13 4 0 0 75 17 24
2018 PC-03 36 45 13 4 2 0 0 81 6 47
2018 PC-04 27 53 13 0 7 0 0 80 7 15
2017 PC 32 42 11 8 5 1 0 75 13 96
2017 PC-02 11 63 19 7 0 0 0 74 7 27
2017 PC-03 41 32 5 10 10 2 0 75 20 41
2017 PC-04 38 29 19 9 5 0 0 67 14 21
2014 PC 37 35 12 8 8 0 0 72 16 126
2014 PC-02 23 46 14 11 6 0 0 69 17 35
2014 PC-03 39 31 13 11 6 0 0 70 17 54
2014 PC-04 28 28 6 6 33 0 0 56 39 18
2011 PC 41 38 11 5 6 0 0 79 11 104
2011 PC-02 40 43 10 0 7 0 0 83 7 30
2011 PC-03 42 38 9 8 4 0 0 79 11 53
2011 PC-04 41 29 18 0 12 0 0 71 12 17
2008 PC 48 29 8 13 1 0 0 77 15 75
2008 PC-02 47 21 16 16 0 0 0 68 16 19
2008 PC-03 46 31 3 20 0 0 0 77 20 35
2008 PC-04 54 23 15 0 8 0 0 77 8 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 31 39 16 9 4 0 0 71 13 99
2018 PC-02 44 32 4 16 4 0 0 76 20 25
2018 PC-03 30 43 15 6 6 0 0 72 13 47
2018 PC-04 13 40 40 7 0 0 0 53 7 15
2017 PC 26 38 19 12 4 0 1 64 16 97
2017 PC-02 33 22 26 11 7 0 0 55 19 27
2017 PC-03 33 40 10 12 5 0 0 74 17 42
2017 PC-04 5 48 23 19 0 0 5 55 20 21
2014 PC 32 36 13 15 4 0 1 68 19 126
2014 PC-02 40 23 17 14 6 0 0 63 20 35
2014 PC-03 20 35 19 22 2 0 2 57 25 54
2014 PC-04 33 39 6 11 11 0 0 72 22 18
2011 PC 19 27 23 17 13 0 0 46 31 104
2011 PC-02 20 33 27 13 7 0 0 53 20 30
2011 PC-03 17 25 23 19 17 0 0 42 36 53
2011 PC-04 18 18 24 24 18 0 0 35 41 17
2008 PC 12 33 31 19 5 0 0 45 24 75
2008 PC-02 21 32 32 5 11 0 0 53 16 19
2008 PC-03 9 34 29 29 0 0 0 43 29 35
2008 PC-04 8 31 38 23 0 0 0 38 23 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 5 33 33 22 6 0 0 28 38 99
2018 PC-02 4 28 32 28 8 0 0 36 32 25
2018 PC-03 6 38 32 15 9 0 0 23 45 47
2018 PC-04 7 33 40 20 0 0 0 20 40 15
2017 PC 7 23 50 14 4 0 2 19 31 97
2017 PC-02 4 34 44 15 4 0 0 19 37 27
2017 PC-03 12 17 55 12 0 0 5 13 30 42
2017 PC-04 5 14 52 19 10 0 0 29 19 21
2014 PC 15 24 46 9 4 0 1 13 40 125
2014 PC-02 11 17 60 9 0 0 3 9 29 35
2014 PC-03 15 34 36 9 4 0 2 13 50 53
2014 PC-04 28 11 44 11 6 0 0 17 39 18
2011 PC 9 36 36 15 2 1 2 17 46 103
2011 PC-02 13 37 47 3 0 0 0 3 50 30
2011 PC-03 9 36 30 17 2 2 4 20 48 53
2011 PC-04 0 35 35 24 6 0 0 29 35 17
2008 PC 1 33 43 16 7 0 0 23 35 75
2008 PC-02 5 42 26 16 11 0 0 26 47 19
2008 PC-03 0 29 43 23 6 0 0 29 29 35
2008 PC-04 0 38 54 0 8 0 0 8 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 13 23 35 18 10 0 0 28 36 99
2018 PC-02 8 20 36 24 12 0 0 36 28 25
2018 PC-03 15 26 34 17 9 0 0 26 40 47
2018 PC-04 20 27 27 20 7 0 0 27 47 15
2017 PC 15 30 32 15 5 0 3 21 46 95
2017 PC-02 11 26 41 19 4 0 0 22 37 27
2017 PC-03 14 28 36 14 0 0 7 15 46 42
2017 PC-04 20 30 25 15 10 0 0 25 50 20
2014 PC 19 27 31 16 5 0 2 22 47 125
2014 PC-02 17 23 40 12 3 0 6 16 42 35
2014 PC-03 19 34 28 15 2 0 2 17 54 53
2014 PC-04 17 39 22 17 6 0 0 22 56 18
2011 PC 7 29 26 25 8 0 5 34 38 102
2011 PC-02 3 27 43 27 0 0 0 27 30 30
2011 PC-03 10 33 19 21 10 0 8 33 46 52
2011 PC-04 6 24 18 35 18 0 0 53 29 17
2008 PC 11 17 32 21 19 0 0 40 28 75
2008 PC-02 16 11 26 32 16 0 0 47 26 19
2008 PC-03 6 20 31 26 17 0 0 43 26 35
2008 PC-04 15 31 31 0 23 0 0 23 46 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 27 23 34 10 4 0 1 14 51 99
2018 PC-02 20 28 40 8 4 0 0 12 48 25
2018 PC-03 28 19 36 9 6 0 2 15 48 47
2018 PC-04 40 27 33 0 0 0 0 0 67 15
2017 PC 27 28 28 12 3 1 1 16 56 96
2017 PC-02 30 26 29 15 0 0 0 15 56 27
2017 PC-03 17 28 36 12 2 2 2 15 47 42
2017 PC-04 33 33 19 10 5 0 0 14 67 21
2014 PC 32 26 28 11 1 0 2 12 60 126
2014 PC-02 20 40 31 6 0 0 3 6 62 35
2014 PC-03 35 19 28 15 0 0 4 15 56 54
2014 PC-04 44 39 17 0 0 0 0 0 83 18
2011 PC 24 32 25 16 0 0 3 16 58 103
2011 PC-02 13 43 30 13 0 0 0 13 57 30
2011 PC-03 30 23 25 17 0 0 6 18 56 53
2011 PC-04 29 35 18 18 0 0 0 18 65 17
2008 PC 19 31 29 13 7 0 1 20 50 75
2008 PC-02 16 37 32 11 5 0 0 16 53 19
2008 PC-03 23 31 20 20 6 0 0 26 54 35
2008 PC-04 23 23 38 0 8 0 8 8 50 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 3 15 38 37 6 0 0 43 18 99
2018 PC-02 4 12 28 48 8 0 0 56 16 25
2018 PC-03 4 17 36 34 9 0 0 43 21 47
2018 PC-04 0 13 53 33 0 0 0 33 13 15
2017 PC 4 15 43 30 4 0 3 36 20 95
2017 PC-02 8 8 46 35 4 0 0 38 16 26
2017 PC-03 2 19 43 26 5 0 5 33 23 42
2017 PC-04 5 10 43 38 0 0 5 40 15 21
2014 PC 8 14 36 33 8 1 1 42 22 125
2014 PC-02 3 11 34 49 3 0 0 52 14 35
2014 PC-03 8 13 43 25 8 2 2 33 22 53
2014 PC-04 11 22 50 11 6 0 0 17 33 18
2011 PC 9 17 43 28 3 0 1 31 25 103
2011 PC-02 10 17 40 33 0 0 0 33 27 30
2011 PC-03 8 17 43 28 2 0 2 31 25 53
2011 PC-04 12 12 41 24 12 0 0 35 24 17
2008 PC 4 15 41 32 8 0 0 40 19 75
2008 PC-02 5 21 42 21 11 0 0 32 26 19
2008 PC-03 3 14 40 34 9 0 0 43 17 35
2008 PC-04 8 8 46 38 0 0 0 38 15 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 17 33 22 19 8 0 0 27 51 99
2018 PC-02 24 16 24 28 8 0 0 36 40 25
2018 PC-03 13 47 15 17 9 0 0 26 60 47
2018 PC-04 20 33 47 0 0 0 0 0 53 15
2017 PC 27 31 23 13 3 0 3 17 59 97
2017 PC-02 26 33 19 15 4 0 4 19 62 27
2017 PC-03 24 26 26 16 2 0 5 20 53 42
2017 PC-04 38 29 28 5 0 0 0 5 67 21
2014 PC 29 26 27 15 2 0 1 17 56 124
2014 PC-02 29 33 32 6 0 0 0 6 62 34
2014 PC-03 32 28 23 15 2 0 0 17 60 53
2014 PC-04 39 17 33 6 0 0 6 6 59 18
2011 PC 28 26 32 5 5 2 3 10 57 104
2011 PC-02 23 27 37 3 3 7 0 7 54 30
2011 PC-03 34 19 30 6 8 0 4 14 55 53
2011 PC-04 18 41 29 6 0 0 6 6 63 17
2008 PC 19 24 32 15 11 0 0 25 43 75
2008 PC-02 16 21 26 26 11 0 0 37 37 19
2008 PC-03 20 23 31 9 17 0 0 26 43 35
2008 PC-04 23 38 38 0 0 0 0 0 62 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 11 23 29 21 13 0 2 35 35 98
2018 PC-02 12 20 28 28 12 0 0 40 32 25
2018 PC-03 11 28 28 13 15 0 4 30 41 46
2018 PC-04 13 13 33 33 7 0 0 40 27 15
2017 PC 11 24 28 26 8 0 3 35 36 96
2017 PC-02 4 37 15 37 4 0 4 42 43 27
2017 PC-03 14 17 38 19 9 0 2 29 32 42
2017 PC-04 14 24 28 24 5 0 5 30 40 21
2014 PC 11 13 35 27 10 0 3 38 26 125
2014 PC-02 11 14 37 26 6 0 6 34 27 35
2014 PC-03 11 19 38 21 8 0 4 29 31 53
2014 PC-04 11 11 39 33 6 0 0 39 22 18
2011 PC 12 22 34 20 9 0 4 30 35 102
2011 PC-02 10 20 30 33 7 0 0 40 30 30
2011 PC-03 12 21 37 15 10 0 6 27 35 52
2011 PC-04 18 24 35 6 12 0 6 19 44 17
2008 PC 17 24 29 16 11 0 3 27 42 75
2008 PC-02 21 11 32 32 5 0 0 37 32 19
2008 PC-03 17 29 29 11 11 0 3 24 47 35
2008 PC-04 15 38 23 8 15 0 0 23 54 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 37 26 10 4 1 0 14 59 99
2018 PC-02 4 40 28 20 4 4 0 25 46 25
2018 PC-03 23 38 28 4 6 0 0 11 62 47
2018 PC-04 47 33 20 0 0 0 0 0 80 15
2017 PC 22 30 34 10 1 1 1 12 53 95
2017 PC-02 15 30 41 15 0 0 0 15 45 27
2017 PC-03 17 34 29 12 2 2 2 15 54 41
2017 PC-04 38 23 33 5 0 0 0 5 62 21
2014 PC 25 24 37 8 4 3 0 12 50 126
2014 PC-02 20 28 34 9 3 6 0 13 51 35
2014 PC-03 24 26 41 6 2 2 0 8 51 54
2014 PC-04 28 17 50 0 0 6 0 0 47 18
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 17 35 22 14 7 2 2 54 22 98
2018 PC-02 13 42 13 17 13 4 0 57 30 24
2018 PC-03 19 28 28 15 9 0 2 48 24 47
2018 PC-04 20 53 13 13 0 0 0 73 13 15
2017 PC 27 33 13 12 10 1 3 63 24 97
2017 PC-02 26 29 15 15 11 0 4 57 27 27
2017 PC-03 33 31 14 14 5 0 2 66 20 42
2017 PC-04 10 53 14 9 10 5 0 65 20 21
2014 PC 28 29 15 13 14 1 0 58 27 126
2014 PC-02 37 9 11 23 17 3 0 47 41 35
2014 PC-03 28 31 13 11 15 2 0 60 26 54
2014 PC-04 28 33 28 0 11 0 0 61 11 18

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 37 36 13 8 5 0 1 73 13 98
2018 PC-02 38 33 8 8 13 0 0 71 21 24
2018 PC-03 38 32 17 6 4 0 2 72 11 47
2018 PC-04 40 47 7 7 0 0 0 87 7 15
2017 PC 34 39 5 11 10 1 1 74 21 97
2017 PC-02 33 30 11 15 11 0 0 63 26 27
2017 PC-03 36 40 0 10 10 2 2 80 20 42
2017 PC-04 29 53 0 14 5 0 0 81 19 21
2014 PC 37 32 6 14 9 1 0 70 24 125
2014 PC-02 36 29 6 18 9 3 0 67 27 34
2014 PC-03 39 31 6 17 7 0 0 70 24 54
2014 PC-04 56 17 6 6 17 0 0 72 22 18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 11 24 22 16 8 13 4 43 30 98
2018 PC-02 8 33 17 21 0 17 4 53 26 24
2018 PC-03 13 17 23 15 13 13 6 37 34 47
2018 PC-04 7 40 27 7 13 7 0 50 21 15
2017 PC 12 28 19 21 6 9 5 46 32 93
2017 PC-02 4 12 23 31 4 19 8 21 47 26
2017 PC-03 20 24 27 17 7 2 2 46 26 41
2017 PC-04 10 50 5 15 10 5 5 66 28 20
2014 PC 12 18 16 27 15 8 4 34 47 126
2014 PC-02 6 18 11 20 17 17 11 32 52 35
2014 PC-03 13 15 19 28 17 7 2 31 49 54
2014 PC-04 17 17 28 17 17 6 0 35 35 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 33 50 11 3 2 0 1 84 5 98
2018 PC-02 33 46 8 4 8 0 0 79 13 24
2018 PC-03 30 57 11 0 0 0 2 89 0 47
2018 PC-04 40 40 13 7 0 0 0 80 7 15
2017 PC 43 37 9 7 3 1 0 81 10 96
2017 PC-02 37 37 7 11 4 4 0 77 15 27
2017 PC-03 54 34 5 7 0 0 0 88 7 41
2017 PC-04 33 47 14 5 0 0 0 81 5 21
2014 PC 33 40 10 13 2 0 1 74 15 125
2014 PC-02 37 34 11 6 9 0 3 74 15 35
2014 PC-03 33 39 15 13 0 0 0 72 13 54
2014 PC-04 33 44 0 22 0 0 0 78 22 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 38 48 9 3 1 0 1 87 4 98
2018 PC-02 50 33 13 0 4 0 0 83 4 24
2018 PC-03 38 49 9 2 0 0 2 89 2 47
2018 PC-04 33 53 7 7 0 0 0 87 7 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 29 37 16 11 6 0 0 66 18 97
2018 PC-02 36 36 16 8 4 0 0 72 12 25
2018 PC-03 26 37 15 11 11 0 0 63 22 46
2018 PC-04 13 40 27 20 0 0 0 53 20 15
2017 PC 33 33 9 18 7 0 0 66 25 97
2017 PC-02 15 41 11 22 11 0 0 55 34 27
2017 PC-03 43 31 10 12 5 0 0 74 17 42
2017 PC-04 33 38 5 14 10 0 0 71 24 21
2014 PC 33 28 13 17 10 0 0 61 27 126
2014 PC-02 28 29 11 23 9 0 0 57 31 35
2014 PC-03 39 30 7 17 7 0 0 69 24 54
2014 PC-04 11 39 17 22 11 0 0 50 33 18
2011 PC 25 35 14 11 13 1 1 62 24 102
2011 PC-02 23 30 17 13 13 0 3 55 28 30
2011 PC-03 27 31 14 12 14 2 0 60 26 51
2011 PC-04 24 59 12 0 6 0 0 82 6 17
2008 PC 27 29 13 17 12 1 0 57 30 75
2008 PC-02 32 26 11 16 16 0 0 58 32 19
2008 PC-03 23 31 17 17 9 3 0 56 26 35
2008 PC-04 23 31 8 31 8 0 0 54 38 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 36 31 20 10 3 0 0 67 13 97
2018 PC-02 48 32 8 12 0 0 0 80 12 25
2018 PC-03 30 24 28 11 7 0 0 54 17 46
2018 PC-04 20 60 13 7 0 0 0 80 7 15
2017 PC 38 31 13 12 5 1 1 70 17 97
2017 PC-02 26 33 11 19 7 4 0 61 27 27
2017 PC-03 48 29 12 10 2 0 0 76 12 42
2017 PC-04 33 33 14 14 0 0 5 70 15 21
2014 PC 37 32 12 14 2 1 2 71 16 126
2014 PC-02 40 26 11 14 6 0 3 68 20 35
2014 PC-03 39 30 11 13 2 2 4 73 16 54
2014 PC-04 22 39 17 22 0 0 0 61 22 18
2011 PC 39 26 13 12 8 3 0 67 20 103
2011 PC-02 43 23 10 10 13 0 0 67 23 30
2011 PC-03 37 31 15 10 4 4 0 70 14 52
2011 PC-04 35 24 12 18 6 6 0 63 25 17
2008 PC 35 32 15 8 9 1 0 68 18 75
2008 PC-02 37 26 5 21 11 0 0 63 32 19
2008 PC-03 26 31 26 6 9 3 0 59 15 35
2008 PC-04 38 46 0 0 15 0 0 85 15 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 31 39 8 14 6 0 1 71 21 97
2018 PC-02 40 44 8 4 4 0 0 84 8 25
2018 PC-03 26 35 11 20 9 0 0 61 28 46
2018 PC-04 20 53 7 20 0 0 0 73 20 15
2017 PC 41 28 7 18 6 0 0 69 24 97
2017 PC-02 30 22 15 22 11 0 0 52 34 27
2017 PC-03 52 26 2 14 5 0 0 79 19 42
2017 PC-04 33 33 10 19 5 0 0 67 24 21
2014 PC 39 27 8 17 9 0 1 66 25 126
2014 PC-02 37 26 11 15 11 0 0 63 26 35
2014 PC-03 43 30 4 15 7 0 2 74 23 54
2014 PC-04 22 39 0 33 6 0 0 61 39 18
2011 PC 37 31 4 17 12 0 0 68 28 103
2011 PC-02 40 27 3 20 10 0 0 67 30 30
2011 PC-03 38 33 2 15 12 0 0 71 27 52
2011 PC-04 29 35 12 12 12 0 0 65 24 17
2008 PC 31 32 16 5 16 0 0 63 21 75
2008 PC-02 26 26 26 5 16 0 0 53 21 19
2008 PC-03 23 43 9 9 17 0 0 66 26 35
2008 PC-04 46 23 15 0 15 0 0 69 15 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 55 27 11 2 5 0 0 81 7 97
2018 PC-02 64 16 12 0 8 0 0 80 8 25
2018 PC-03 50 28 13 4 4 0 0 78 9 46
2018 PC-04 40 53 0 0 7 0 0 93 7 15
2017 PC 52 31 7 5 4 1 0 84 9 96
2017 PC-02 50 31 12 4 4 0 0 81 8 26
2017 PC-03 59 29 5 5 2 0 0 88 7 42
2017 PC-04 38 38 10 10 0 5 0 80 10 21

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 36 30 21 4 8 0 1 67 13 97
2018 PC-02 40 32 12 4 8 0 4 75 13 25
2018 PC-03 33 26 24 7 11 0 0 59 17 46
2018 PC-04 20 47 33 0 0 0 0 67 0 15
2017 PC 43 30 16 4 7 0 0 73 11 96
2017 PC-02 27 38 15 12 8 0 0 65 19 26
2017 PC-03 52 29 10 2 7 0 0 81 10 42
2017 PC-04 43 28 29 0 0 0 0 71 0 21
2014 PC 37 32 9 15 7 0 0 69 22 126
2014 PC-02 28 35 11 23 3 0 0 63 26 35
2014 PC-03 46 28 6 13 7 0 0 74 20 54
2014 PC-04 22 39 11 11 17 0 0 61 28 18
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 26 28 12 0 0 19 51 14 43
2018 PC-03 17 13 33 13 0 0 25 39 17 24
2018 PC-04 8 42 33 8 0 0 8 55 9 12
2017 PC 12 35 20 12 5 5 10 56 21 40
2017 PC-03 12 47 12 18 0 6 6 67 20 17
2017 PC-04 13 27 27 13 0 0 20 50 17 15
2014 PC 21 43 11 7 2 3 14 75 11 43
2014 PC-03 28 39 6 0 6 0 22 86 7 18
2014 PC-04 15 38 23 15 0 0 8 58 17 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 26 36 21 6 5 5 0 66 12 99
2018 PC-02 20 40 20 8 4 8 0 65 13 25
2018 PC-03 26 32 28 6 4 4 0 60 11 47
2018 PC-04 27 53 7 7 7 0 0 80 13 15
2017 PC 30 29 14 12 8 7 0 63 22 97
2017 PC-02 11 33 7 26 7 15 0 52 39 27
2017 PC-03 41 29 14 5 5 7 0 75 10 42
2017 PC-04 29 38 14 10 10 0 0 67 19 21
2014 PC 21 28 21 16 8 6 0 53 25 126
2014 PC-02 6 23 28 23 6 14 0 33 34 35
2014 PC-03 28 30 13 17 7 6 0 61 25 54
2014 PC-04 33 28 11 22 6 0 0 61 28 18
2011 PC 22 28 25 10 13 3 0 51 23 104
2011 PC-02 17 27 23 17 10 7 0 46 29 30
2011 PC-03 23 30 23 9 13 2 0 54 23 53
2011 PC-04 29 24 41 0 6 0 0 53 6 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 23 33 18 15 10 0 0 57 25 99
2018 PC-02 16 32 24 16 12 0 0 48 28 25
2018 PC-03 26 28 21 17 9 0 0 53 26 47
2018 PC-04 13 67 7 7 7 0 0 80 13 15
2017 PC 23 29 14 21 10 2 0 54 32 97
2017 PC-02 7 29 30 19 11 4 0 38 31 27
2017 PC-03 29 31 10 21 7 2 0 61 29 42
2017 PC-04 29 38 5 19 10 0 0 67 29 21
2014 PC 12 26 26 18 14 3 0 40 34 126
2014 PC-02 9 15 34 23 14 6 0 25 39 35
2014 PC-03 9 35 22 17 13 4 0 46 31 54
2014 PC-04 22 17 28 11 22 0 0 39 33 18
2011 PC 15 24 23 16 19 2 0 40 36 104
2011 PC-02 17 20 23 20 17 3 0 38 38 30
2011 PC-03 17 23 21 17 21 2 0 40 38 53
2011 PC-04 12 35 35 12 6 0 0 47 18 17
2008 PC 18 46 20 12 4 0 0 64 16 74
2008 PC-02 16 42 21 16 5 0 0 58 21 19
2008 PC-03 18 41 21 15 6 0 0 59 21 34
2008 PC-04 31 46 23 0 0 0 0 77 0 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 17 29 17 22 12 2 0 47 35 99
2018 PC-02 12 28 16 16 20 8 0 43 39 25
2018 PC-03 19 32 15 23 11 0 0 51 34 47
2018 PC-04 7 40 27 20 7 0 0 47 27 15
2017 PC 15 26 21 18 15 4 0 43 34 97
2017 PC-02 7 18 30 22 15 7 0 28 40 27
2017 PC-03 17 29 21 17 12 5 0 48 30 42
2017 PC-04 14 43 14 14 14 0 0 57 29 21
2014 PC 8 20 26 26 17 4 0 29 44 125
2014 PC-02 6 9 26 37 17 6 0 16 57 35
2014 PC-03 2 28 30 19 15 6 0 32 36 53
2014 PC-04 17 17 28 17 22 0 0 33 39 18
2011 PC 10 27 23 22 17 2 0 38 39 102
2011 PC-02 7 21 28 34 10 0 0 28 45 29
2011 PC-03 12 23 21 19 21 4 0 36 42 52
2011 PC-04 12 53 18 6 12 0 0 65 18 17
2008 PC 11 37 25 15 12 0 0 48 27 75
2008 PC-02 5 32 21 32 11 0 0 37 42 19
2008 PC-03 11 40 20 11 17 0 0 51 29 35
2008 PC-04 15 54 31 0 0 0 0 69 0 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 30 17 21 14 1 0 47 36 99
2018 PC-02 12 24 28 28 8 0 0 36 36 25
2018 PC-03 19 30 15 17 17 2 0 50 35 47
2018 PC-04 7 47 13 20 13 0 0 53 33 15
2017 PC 14 29 18 21 14 3 0 45 36 97
2017 PC-02 4 18 37 22 15 4 0 23 39 27
2017 PC-03 19 26 14 24 12 5 0 47 38 42
2017 PC-04 14 53 10 14 10 0 0 67 23 21
2014 PC 11 27 18 21 20 2 0 39 42 126
2014 PC-02 6 17 26 15 31 6 0 24 49 35
2014 PC-03 17 26 15 24 17 2 0 43 42 54
2014 PC-04 0 56 0 22 22 0 0 56 44 18
2011 PC 11 27 19 23 19 1 1 39 42 102
2011 PC-02 14 21 24 21 21 0 0 34 41 29
2011 PC-03 12 23 17 23 21 2 2 36 46 52
2011 PC-04 6 47 18 24 6 0 0 53 29 17
2008 PC 12 33 23 23 9 0 0 45 32 75
2008 PC-02 11 21 26 26 16 0 0 32 42 19
2008 PC-03 11 34 20 23 11 0 0 46 34 35
2008 PC-04 15 46 23 15 0 0 0 62 15 13
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 30 36 16 12 4 1 0 67 16 99
2018 PC-02 28 32 12 20 4 4 0 63 25 25
2018 PC-03 38 30 19 9 4 0 0 68 13 47
2018 PC-04 13 60 13 13 0 0 0 73 13 15
2017 PC 25 42 16 14 2 1 0 68 16 97
2017 PC-02 4 56 19 19 4 0 0 59 22 27
2017 PC-03 36 26 19 17 0 2 0 63 17 42
2017 PC-04 33 57 5 0 5 0 0 90 5 21
2014 PC 16 39 19 17 8 1 0 55 25 126
2014 PC-02 6 37 31 14 9 3 0 44 23 35
2014 PC-03 22 31 17 19 11 0 0 54 30 54
2014 PC-04 11 50 11 17 11 0 0 61 28 18
2011 PC 21 46 13 12 6 2 0 69 18 104
2011 PC-02 10 37 27 17 7 3 0 48 24 30
2011 PC-03 26 47 8 9 8 2 0 75 17 53
2011 PC-04 24 59 6 12 0 0 0 82 12 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 23 38 14 13 8 2 1 64 22 99
2018 PC-02 16 40 16 16 8 4 0 58 25 25
2018 PC-03 28 30 13 15 11 2 2 60 27 47
2018 PC-04 13 73 13 0 0 0 0 87 0 15
2017 PC 27 47 13 6 3 2 1 77 9 97
2017 PC-02 22 48 15 11 0 4 0 73 12 27
2017 PC-03 28 45 12 5 7 2 0 76 12 42
2017 PC-04 33 57 5 0 0 0 5 95 0 21
2014 PC 35 40 9 8 4 2 1 78 13 126
2014 PC-02 23 43 14 11 3 6 0 70 15 35
2014 PC-03 31 39 7 7 9 2 4 75 18 54
2014 PC-04 50 39 6 6 0 0 0 89 6 18
2011 PC 29 37 11 13 7 3 1 68 21 104
2011 PC-02 23 37 20 13 0 7 0 64 14 30
2011 PC-03 30 36 6 13 11 2 2 69 25 53
2011 PC-04 29 35 12 18 6 0 0 65 24 17
2008 PC 24 52 11 8 4 1 0 77 12 75
2008 PC-02 26 53 0 21 0 0 0 79 21 19
2008 PC-03 23 51 17 3 3 3 0 76 6 35
2008 PC-04 23 46 15 8 8 0 0 69 15 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 26 35 23 8 5 2 0 63 13 99
2018 PC-02 16 36 28 8 8 4 0 54 17 25
2018 PC-03 26 36 28 4 4 2 0 63 9 47
2018 PC-04 27 40 13 20 0 0 0 67 20 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 28 24 11 9 9 2 50 23 99
2018 PC-02 8 32 32 4 12 8 4 45 18 25
2018 PC-03 15 32 21 11 6 15 0 55 20 47
2018 PC-04 20 20 33 27 0 0 0 40 27 15
2017 PC 17 31 18 12 11 9 1 54 26 97
2017 PC-02 15 30 11 19 15 11 0 50 38 27
2017 PC-03 17 36 19 7 7 12 2 61 17 42
2017 PC-04 14 38 19 19 5 5 0 55 25 21
2014 PC 16 25 15 22 15 7 1 45 39 126
2014 PC-02 11 12 14 31 20 11 0 26 58 35
2014 PC-03 15 28 20 22 7 7 0 46 32 54
2014 PC-04 22 17 6 17 28 6 6 44 50 18
2011 PC 13 23 15 24 16 7 2 39 44 104
2011 PC-02 7 30 10 37 10 7 0 39 50 30
2011 PC-03 9 21 23 21 17 6 4 33 42 53
2011 PC-04 29 24 6 18 18 6 0 56 38 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 18 42 12 17 9 1 0 61 27 98
2018 PC-02 8 44 24 8 12 4 0 54 21 25
2018 PC-03 24 37 7 26 7 0 0 61 33 46
2018 PC-04 0 67 20 13 0 0 0 67 13 15
2017 PC 22 42 15 11 9 1 0 64 20 96
2017 PC-02 11 41 19 19 11 0 0 52 30 27
2017 PC-03 19 55 12 5 7 2 0 76 12 42
2017 PC-04 35 30 25 10 0 0 0 65 10 20
2014 PC 16 32 12 22 16 1 1 50 38 126
2014 PC-02 14 26 6 34 20 0 0 40 54 35
2014 PC-03 22 31 9 19 17 0 2 55 36 54
2014 PC-04 0 56 11 11 22 0 0 56 33 18
2011 PC 30 39 12 9 9 1 1 71 18 104
2011 PC-02 17 47 7 23 7 0 0 63 30 30
2011 PC-03 34 40 11 2 9 2 2 76 12 53
2011 PC-04 35 35 18 6 6 0 0 71 12 17
2008 PC 24 43 16 11 7 0 0 67 17 75
2008 PC-02 11 37 37 5 11 0 0 47 16 19
2008 PC-03 26 46 9 14 6 0 0 71 20 35
2008 PC-04 54 38 8 0 0 0 0 92 0 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 23 16 21 21 3 2 38 45 98
2018 PC-02 8 32 12 20 20 8 0 43 43 25
2018 PC-03 13 17 17 26 23 2 2 31 51 47
2018 PC-04 13 20 27 20 13 0 7 36 36 15
2017 PC 11 25 14 24 17 3 5 40 45 97
2017 PC-02 11 22 15 30 11 4 7 38 46 27
2017 PC-03 10 26 17 19 21 2 5 38 44 42
2017 PC-04 10 33 14 24 10 5 5 47 37 21
2014 PC 9 17 15 24 35 0 1 26 59 126
2014 PC-02 6 9 6 35 45 0 0 14 80 35
2014 PC-03 7 22 13 28 28 0 2 30 57 54
2014 PC-04 17 22 17 22 22 0 0 39 44 18
2011 PC 12 29 15 20 22 0 2 41 43 104
2011 PC-02 10 27 13 30 20 0 0 37 50 30
2011 PC-03 11 28 13 23 23 0 2 40 46 53
2011 PC-04 12 41 18 0 24 0 6 56 25 17
2008 PC 13 33 19 20 12 1 1 48 33 75
2008 PC-02 5 26 37 21 11 0 0 32 32 19
2008 PC-03 14 34 11 26 9 3 3 52 36 35
2008 PC-04 31 46 8 0 15 0 0 77 15 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 16 45 21 10 3 4 0 64 14 99
2018 PC-02 8 52 16 16 0 8 0 65 17 25
2018 PC-03 19 43 26 11 2 0 0 62 13 47
2018 PC-04 13 47 27 0 7 7 0 64 7 15
2017 PC 20 35 22 13 6 3 0 58 19 97
2017 PC-02 18 30 33 11 8 0 0 48 19 27
2017 PC-03 14 47 17 12 5 5 0 65 18 42
2017 PC-04 33 23 29 10 0 5 0 60 10 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 37 37 17 2 4 3 0 76 6 98
2018 PC-02 36 28 16 4 8 8 0 70 13 25
2018 PC-03 38 38 19 0 2 2 0 78 2 47
2018 PC-04 43 21 29 7 0 0 0 64 7 14
2017 PC 37 32 22 4 1 4 0 72 5 97
2017 PC-02 22 37 30 7 0 4 0 61 8 27
2017 PC-03 41 33 19 5 0 2 0 76 5 42
2017 PC-04 47 24 14 0 5 10 0 79 5 21
2014 PC 31 43 21 0 1 4 0 77 1 126
2014 PC-02 29 43 23 0 0 6 0 76 0 35
2014 PC-03 30 44 22 0 0 4 0 77 0 54
2014 PC-04 28 61 11 0 0 0 0 89 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 29 54 7 5 3 2 0 84 8 98
2018 PC-02 20 48 12 8 4 8 0 74 13 25
2018 PC-03 34 53 9 2 2 0 0 87 4 47
2018 PC-04 14 79 0 7 0 0 0 93 7 14
2017 PC 24 51 16 4 3 2 0 77 7 97
2017 PC-02 19 48 22 7 4 0 0 67 11 27
2017 PC-03 24 57 10 5 2 2 0 83 7 42
2017 PC-04 29 57 5 0 5 5 0 90 5 21
2014 PC 24 47 17 6 2 3 0 74 9 126
2014 PC-02 23 46 11 9 3 9 0 75 12 35
2014 PC-03 24 50 19 4 2 2 0 75 6 54
2014 PC-04 33 50 6 6 6 0 0 83 11 18
2011 PC 24 43 14 12 7 1 0 67 19 102
2011 PC-02 14 59 10 14 3 0 0 72 17 29
2011 PC-03 27 37 13 12 10 2 0 65 22 52
2011 PC-04 29 41 18 6 6 0 0 71 12 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 43 45 6 2 3 1 0 89 5 98
2018 PC-02 32 52 4 4 4 4 0 88 8 25
2018 PC-03 51 38 9 0 2 0 0 89 2 47
2018 PC-04 36 50 7 7 0 0 0 86 7 14
2017 PC 38 46 7 7 2 0 0 84 9 97
2017 PC-02 26 56 7 7 4 0 0 81 11 27
2017 PC-03 38 47 7 5 2 0 0 86 7 42
2017 PC-04 53 33 10 5 0 0 0 86 5 21
2014 PC 30 46 14 8 1 1 0 77 9 126
2014 PC-02 23 54 14 9 0 0 0 77 9 35
2014 PC-03 33 44 13 4 4 2 0 79 8 54
2014 PC-04 39 33 22 6 0 0 0 72 6 18
2011 PC 29 43 15 9 4 0 0 73 13 102
2011 PC-02 17 59 7 10 7 0 0 76 17 29
2011 PC-03 35 35 17 10 4 0 0 69 13 52
2011 PC-04 35 47 18 0 0 0 0 82 0 17
2008 PC 37 37 15 11 0 0 0 75 11 75
2008 PC-02 32 42 5 21 0 0 0 74 21 19
2008 PC-03 43 29 20 9 0 0 0 71 9 35
2008 PC-04 31 62 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 33 29 29 6 2 1 0 63 8 97
2018 PC-02 24 24 36 12 0 4 0 50 13 25
2018 PC-03 38 28 30 2 2 0 0 66 4 47
2018 PC-04 23 46 23 8 0 0 0 69 8 13
2017 PC 28 41 14 13 4 0 0 68 18 96
2017 PC-02 11 44 19 22 4 0 0 55 26 27
2017 PC-03 32 44 10 10 5 0 0 76 15 41
2017 PC-04 43 28 14 10 5 0 0 71 14 21
2014 PC 22 35 19 17 7 0 0 57 24 126
2014 PC-02 11 35 31 14 9 0 0 46 23 35
2014 PC-03 24 35 20 11 9 0 0 59 20 54
2014 PC-04 22 39 6 22 11 0 0 61 33 18
2011 PC 28 37 24 6 6 0 0 64 12 104
2011 PC-02 20 43 20 7 10 0 0 63 17 30
2011 PC-03 30 28 30 6 6 0 0 58 11 53
2011 PC-04 29 47 18 6 0 0 0 76 6 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 32 33 27 4 3 1 0 66 7 97
2018 PC-02 20 32 36 8 0 4 0 54 8 25
2018 PC-03 34 36 26 2 2 0 0 70 4 47
2018 PC-04 23 38 31 8 0 0 0 62 8 13
2017 PC 30 36 17 14 3 0 0 66 17 97
2017 PC-02 15 41 26 19 0 0 0 55 19 27
2017 PC-03 36 41 10 10 5 0 0 76 14 42
2017 PC-04 43 23 19 10 5 0 0 67 14 21
2014 PC 18 39 19 18 6 0 0 58 24 126
2014 PC-02 11 37 28 20 3 0 0 49 23 35
2014 PC-03 17 44 19 13 7 0 0 61 20 54
2014 PC-04 22 33 6 22 17 0 0 56 39 18
2011 PC 28 32 26 10 5 0 0 60 14 104
2011 PC-02 23 30 23 17 7 0 0 53 23 30
2011 PC-03 26 36 28 6 4 0 0 62 9 53
2011 PC-04 35 29 24 12 0 0 0 65 12 17
2008 PC 31 43 13 9 4 0 0 73 13 75
2008 PC-02 32 32 16 16 5 0 0 63 21 19
2008 PC-03 34 40 11 9 6 0 0 74 14 35
2008 PC-04 15 77 8 0 0 0 0 92 0 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 29 29 20 10 7 5 0 60 18 98
2018 PC-02 20 32 20 12 12 4 0 54 25 25
2018 PC-03 30 28 21 11 4 6 0 61 16 47
2018 PC-04 21 43 21 7 0 7 0 69 8 14
2017 PC 25 23 30 7 9 5 0 51 17 97
2017 PC-02 11 15 52 11 11 0 0 26 22 27
2017 PC-03 33 21 26 0 7 12 0 62 8 42
2017 PC-04 29 43 5 14 10 0 0 72 23 21
2014 PC 26 26 21 15 10 3 0 53 26 126
2014 PC-02 6 28 26 17 17 6 0 36 36 35
2014 PC-03 26 22 20 17 11 4 0 50 29 54
2014 PC-04 28 28 22 11 11 0 0 56 22 18
2011 PC 30 22 17 13 11 5 2 56 26 104
2011 PC-02 23 27 17 23 10 0 0 50 33 30
2011 PC-03 30 19 19 11 11 8 2 54 25 53
2011 PC-04 35 18 18 6 12 6 6 60 20 17
2008 PC 36 27 16 13 5 3 0 64 19 75
2008 PC-02 32 32 21 5 11 0 0 63 16 19
2008 PC-03 40 23 11 17 6 3 0 65 24 35
2008 PC-04 23 38 15 15 0 8 0 67 17 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PC 24 43 32 99
2018 PC-02 24 56 20 25
2018 PC-03 19 38 43 47
2018 PC-04 33 47 20 15
2017 PC 17 42 41 97
2017 PC-02 4 44 52 27
2017 PC-03 21 50 29 42
2017 PC-04 19 29 52 21
2014 PC 23 41 35 126
2014 PC-02 23 23 55 35
2014 PC-03 30 31 39 54
2014 PC-04 33 44 22 18
2011 PC 20 44 36 104
2011 PC-02 13 50 37 30
2011 PC-03 17 43 40 53
2011 PC-04 35 41 24 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PC 17 38 33 8 4 0 24
2017 PC 40 0 42 6 0 12 16
2014 PC 8 19 51 9 9999 13 31
2014 PC-03 6 25 50 13 9999 6 16
2011 PC 5 19 52 5 9999 19 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 17 83 99
2018 PC-02 20 80 25
2018 PC-03 15 85 47

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PC 47 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PC 53 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PC 0 17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 PC 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PC 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PC 41 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PC 53 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PC 35 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PC 29 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PC 41 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PC 47 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PC 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PC 35 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PC 71 17

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PC 31 16

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PC 38 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PC 38 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PC 50 16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PC 0 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 13 29 18 5 9 21 4 57 19 99
2018 PC-02 8 36 20 0 12 20 4 58 16 25
2018 PC-03 19 21 17 6 9 26 2 56 21 47
2018 PC-04 7 47 20 7 7 7 7 62 15 15
2017 PC 12 26 22 7 7 22 3 52 19 97
2017 PC-02 4 19 26 11 15 15 11 30 35 27
2017 PC-03 19 24 21 7 2 26 0 58 13 42
2017 PC-04 10 47 14 5 0 24 0 75 6 21
2014 PC 13 25 24 4 9 20 5 51 17 126
2014 PC-02 6 26 23 9 9 26 3 44 24 35
2014 PC-03 13 20 20 4 9 26 7 50 19 54
2014 PC-04 11 28 17 0 11 22 11 58 17 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 34 31 18 6 6 4 0 68 13 99
2018 PC-02 28 36 12 12 4 8 0 70 17 25
2018 PC-03 32 30 23 6 6 2 0 63 13 47
2018 PC-04 40 27 20 0 7 7 0 71 7 15
2017 PC 30 36 20 6 4 4 0 69 10 97
2017 PC-02 11 41 30 4 11 4 0 54 15 27
2017 PC-03 36 38 17 5 2 2 0 76 7 42
2017 PC-04 43 43 5 5 0 5 0 90 5 21
2014 PC 18 43 19 6 6 8 0 66 13 126
2014 PC-02 11 37 26 11 3 11 0 55 16 35
2014 PC-03 20 35 19 7 7 11 0 63 17 54
2014 PC-04 11 67 11 0 6 6 0 82 6 18
2011 PC 28 34 20 6 7 5 0 66 13 102
2011 PC-02 21 38 21 7 3 10 0 65 12 29
2011 PC-03 27 29 25 8 8 4 0 58 16 52
2011 PC-04 41 47 6 0 6 0 0 88 6 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 5 95 95
2018 PC-04 0 100 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 13 26 22 4 3 26 6 57 10 98
2018 PC-02 12 36 16 12 0 20 4 63 16 25
2018 PC-03 17 17 26 2 4 28 4 52 10 46
2018 PC-04 7 33 33 0 0 20 7 55 0 15
2017 PC 10 25 27 1 1 28 8 55 3 96
2017 PC-02 4 15 39 4 0 23 15 31 6 26
2017 PC-03 14 26 19 0 2 31 7 65 4 42
2017 PC-04 10 33 24 0 0 28 5 64 0 21
2014 PC 13 19 24 4 4 29 7 51 12 126
2014 PC-02 12 11 26 9 0 34 9 41 15 35
2014 PC-03 11 15 22 4 6 35 7 45 16 54
2014 PC-04 11 28 6 6 6 33 11 70 20 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 32 34 20 5 2 6 1 70 8 98
2018 PC-02 16 52 12 12 0 8 0 74 13 25
2018 PC-03 35 24 28 4 2 7 0 63 7 46
2018 PC-04 40 33 20 0 0 7 0 79 0 15
2017 PC 27 44 17 2 2 7 1 77 4 97
2017 PC-02 11 41 26 4 4 11 4 61 9 27
2017 PC-03 33 43 14 2 2 5 0 80 5 42
2017 PC-04 29 57 10 0 0 5 0 90 0 21
2014 PC 21 40 23 4 4 8 0 66 9 126
2014 PC-02 15 37 23 11 0 14 0 60 13 35
2014 PC-03 22 35 22 4 7 9 0 63 12 54
2014 PC-04 17 56 22 0 0 6 0 76 0 18
2011 PC 28 37 23 5 5 3 0 66 10 104
2011 PC-02 20 40 27 7 3 3 0 62 10 30
2011 PC-03 32 30 26 2 6 4 0 65 8 53
2011 PC-04 24 53 12 12 0 0 0 76 12 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 14 27 24 18 16 0 0 41 35 98
2018 PC-02 12 12 24 36 16 0 0 24 52 25
2018 PC-03 19 32 28 6 15 0 0 51 21 47
2018 PC-04 7 20 13 33 27 0 0 27 60 15
2017 PC 12 32 17 21 16 1 1 45 38 97
2017 PC-02 4 30 15 29 22 0 0 34 52 27
2017 PC-03 19 33 17 14 12 2 2 55 27 42
2017 PC-04 5 38 19 29 10 0 0 43 38 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 12 26 33 13 16 0 0 38 30 98
2018 PC-02 20 12 44 0 24 0 0 32 24 25
2018 PC-03 11 32 32 11 15 0 0 43 26 47
2018 PC-04 7 20 33 33 7 0 0 27 40 15
2017 PC 13 31 28 15 12 0 0 44 28 97
2017 PC-02 22 11 26 22 19 0 0 34 41 27
2017 PC-03 12 41 24 14 10 0 0 52 24 42
2017 PC-04 5 38 29 14 14 0 0 43 29 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 22 38 24 9 7 0 0 60 16 97
2018 PC-02 28 32 28 0 12 0 0 60 12 25
2018 PC-03 26 34 19 15 6 0 0 60 21 47
2018 PC-04 7 60 20 7 7 0 0 67 13 15
2017 PC 23 40 22 8 6 0 1 63 15 96
2017 PC-02 15 37 37 4 7 0 0 52 11 27
2017 PC-03 21 47 12 12 5 0 2 71 17 42
2017 PC-04 33 28 24 5 10 0 0 62 14 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 13 23 17 24 20 0 1 37 45 98
2018 PC-02 12 28 8 28 24 0 0 40 52 25
2018 PC-03 15 28 17 17 21 0 2 43 39 47
2018 PC-04 7 7 33 33 20 0 0 13 53 15
2017 PC 7 27 25 19 20 0 1 35 40 97
2017 PC-02 11 19 29 15 26 0 0 30 41 27
2017 PC-03 7 38 24 19 10 0 2 46 29 42
2017 PC-04 5 19 28 14 33 0 0 24 48 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 32 39 17 4 4 0 4 74 9 96
2018 PC-02 40 36 8 4 12 0 0 76 16 25
2018 PC-03 29 38 24 2 0 0 7 71 2 45
2018 PC-04 27 53 7 7 0 0 7 86 7 15
2017 PC 43 30 14 5 3 0 5 76 9 96
2017 PC-02 41 33 7 15 4 0 0 74 19 27
2017 PC-03 46 29 10 2 2 0 10 84 5 41
2017 PC-04 38 28 24 0 5 0 5 70 5 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 23 35 22 14 5 0 0 58 19 98
2018 PC-02 32 20 16 16 16 0 0 52 32 25
2018 PC-03 13 45 23 17 2 0 0 57 19 47
2018 PC-04 27 40 27 7 0 0 0 67 7 15
2017 PC 25 40 21 10 4 0 0 64 14 97
2017 PC-02 30 19 19 22 11 0 0 48 33 27
2017 PC-03 21 50 21 7 0 0 0 71 7 42
2017 PC-04 29 33 29 5 5 0 0 62 10 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 21 38 28 9 4 0 0 59 13 97
2018 PC-02 21 50 21 8 0 0 0 71 8 24
2018 PC-03 17 36 28 11 9 0 0 53 19 47
2018 PC-04 27 33 27 13 0 0 0 60 13 15
2017 PC 17 36 26 13 6 0 2 54 20 97
2017 PC-02 15 41 18 15 11 0 0 56 26 27
2017 PC-03 10 40 29 14 2 0 5 52 18 42
2017 PC-04 33 24 23 10 10 0 0 57 19 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 14 33 33 11 7 1 0 48 19 97
2018 PC-02 20 32 36 4 8 0 0 52 12 25
2018 PC-03 15 30 28 15 11 0 0 46 26 46
2018 PC-04 7 40 47 7 0 0 0 47 7 15
2017 PC 16 23 35 18 4 0 3 41 23 97
2017 PC-02 15 22 26 30 7 0 0 37 37 27
2017 PC-03 7 33 38 10 5 0 7 43 15 42
2017 PC-04 33 14 23 29 0 0 0 48 29 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 23 27 34 11 5 0 0 50 16 98
2018 PC-02 20 12 52 8 8 0 0 32 16 25
2018 PC-03 28 28 26 15 4 0 0 55 19 47
2018 PC-04 13 47 33 7 0 0 0 60 7 15
2017 PC 17 39 21 17 5 0 1 56 22 97
2017 PC-02 15 22 33 19 11 0 0 37 30 27
2017 PC-03 14 53 14 14 2 0 2 68 17 42
2017 PC-04 24 47 10 14 5 0 0 71 19 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 26 31 25 12 6 0 0 57 19 97
2018 PC-02 24 20 32 12 12 0 0 44 24 25
2018 PC-03 28 38 19 11 4 0 0 66 15 47
2018 PC-04 13 33 27 20 7 0 0 47 27 15
2017 PC 19 25 29 18 6 0 2 46 25 97
2017 PC-02 11 19 37 22 11 0 0 30 33 27
2017 PC-03 26 28 29 7 5 0 5 57 13 42
2017 PC-04 19 33 24 19 5 0 0 52 24 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 45 31 13 3 5 1 1 78 8 97
2018 PC-02 40 20 20 4 12 0 4 63 17 25
2018 PC-03 50 35 9 4 2 0 0 85 7 46
2018 PC-04 47 40 13 0 0 0 0 87 0 15
2017 PC 53 23 13 6 3 0 2 77 9 97
2017 PC-02 67 11 11 7 4 0 0 78 11 27
2017 PC-03 52 24 12 7 0 0 5 80 8 42
2017 PC-04 38 33 14 5 10 0 0 71 14 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 74 16 4 1 1 0 3 94 2 98
2018 PC-02 76 20 0 0 4 0 0 96 4 25
2018 PC-03 70 19 4 0 0 0 6 95 0 47
2018 PC-04 93 0 7 0 0 0 0 93 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 67 17 7 4 2 0 2 86 6 98
2018 PC-02 64 20 4 8 4 0 0 84 12 25
2018 PC-03 68 15 11 2 0 0 4 87 2 47
2018 PC-04 73 13 7 7 0 0 0 87 7 15
2017 PC 75 11 2 5 2 1 4 91 7 97
2017 PC-02 74 11 4 0 7 0 4 88 8 27
2017 PC-03 71 14 0 7 0 0 7 92 8 42
2017 PC-04 90 5 5 0 0 0 0 95 0 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 45 38 11 2 3 1 0 84 5 98
2018 PC-02 52 16 24 8 0 0 0 68 8 25
2018 PC-03 43 48 4 0 4 0 0 91 4 46
2018 PC-04 33 47 13 0 7 0 0 80 7 15
2017 PC 47 28 15 2 4 2 2 78 6 97
2017 PC-02 52 30 11 4 4 0 0 81 7 27
2017 PC-03 47 31 7 2 2 5 5 87 5 42
2017 PC-04 47 19 33 0 0 0 0 67 0 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 44 33 13 4 4 1 1 78 8 98
2018 PC-02 48 28 16 4 4 0 0 76 8 25
2018 PC-03 37 39 13 7 4 0 0 76 11 46
2018 PC-04 53 27 7 0 7 0 7 86 7 15
2017 PC 56 23 10 3 7 0 1 80 10 97
2017 PC-02 55 22 7 4 11 0 0 78 15 27
2017 PC-03 55 29 7 2 5 0 2 85 7 42
2017 PC-04 67 19 10 5 0 0 0 86 5 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 49 18 11 1 1 0 19 84 3 98
2018 PC-02 44 8 8 0 0 0 40 87 0 25
2018 PC-03 57 24 9 0 2 0 9 88 2 46
2018 PC-04 40 20 20 7 0 0 13 69 8 15
2017 PC 57 13 6 3 3 1 17 85 7 97
2017 PC-02 59 7 11 0 0 0 22 86 0 27
2017 PC-03 57 10 2 2 2 2 24 90 6 42
2017 PC-04 62 14 10 10 0 0 5 80 10 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 62 24 8 1 0 1 3 90 1 98
2018 PC-02 68 20 8 0 0 0 4 92 0 25
2018 PC-03 59 26 9 2 0 0 4 89 2 46
2018 PC-04 60 27 13 0 0 0 0 87 0 15
2017 PC 68 18 4 3 0 1 6 92 3 97
2017 PC-02 67 19 7 4 0 4 0 88 4 27
2017 PC-03 67 19 0 5 0 0 10 95 5 42
2017 PC-04 72 14 10 0 0 0 4 90 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 69 17 3 2 3 1 4 91 5 98
2018 PC-02 64 20 4 8 4 0 0 84 12 25
2018 PC-03 63 22 4 0 4 0 7 91 5 46
2018 PC-04 80 13 0 0 0 0 7 100 0 15
2017 PC 68 23 2 2 3 0 2 93 5 97
2017 PC-02 56 37 0 4 4 0 0 93 7 27
2017 PC-03 67 17 5 2 5 0 5 87 8 42
2017 PC-04 81 19 0 0 0 0 0 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 51 30 15 2 0 2 0 82 2 98
2018 PC-02 48 32 12 4 0 4 0 83 4 25
2018 PC-03 50 30 20 0 0 0 0 80 0 46
2018 PC-04 47 27 20 7 0 0 0 73 7 15
2017 PC 51 37 5 5 0 0 1 90 5 96
2017 PC-02 54 38 4 4 0 0 0 93 4 26
2017 PC-03 43 41 7 7 0 0 2 85 7 42
2017 PC-04 67 23 5 5 0 0 0 90 5 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 14 24 42 15 4 0 0 38 19 99
2018 PC-02 16 16 48 16 4 0 0 32 20 25
2018 PC-03 15 28 38 13 6 0 0 43 19 47
2018 PC-04 0 27 60 13 0 0 0 27 13 15
2017 PC 8 30 40 16 5 0 0 39 21 97
2017 PC-02 11 30 30 19 11 0 0 41 30 27
2017 PC-03 10 43 31 12 5 0 0 52 17 42
2017 PC-04 5 14 62 19 0 0 0 19 19 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 7 20 41 22 10 0 0 32 27 97
2018 PC-02 4 16 40 28 12 0 0 40 20 25
2018 PC-03 13 20 35 22 11 0 0 33 33 46
2018 PC-04 0 20 67 13 0 0 0 13 20 15
2017 PC 7 16 54 11 8 2 1 20 24 96
2017 PC-02 12 23 38 19 8 0 0 27 35 26
2017 PC-03 7 17 50 12 10 2 2 23 25 42
2017 PC-04 5 14 71 5 5 0 0 10 19 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 28 39 19 7 4 3 0 69 12 97
2018 PC-02 20 48 8 12 4 8 0 74 17 25
2018 PC-03 30 39 26 2 2 0 0 70 4 46
2018 PC-04 29 21 21 21 0 7 0 54 23 14
2017 PC 25 40 15 7 6 7 0 69 14 96
2017 PC-02 18 44 15 7 11 4 0 65 19 27
2017 PC-03 27 41 17 10 2 2 0 70 13 41
2017 PC-04 29 47 5 5 10 5 0 80 15 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 20 40 18 17 4 0 0 60 21 98
2018 PC-02 20 40 16 20 4 0 0 60 24 25
2018 PC-03 20 41 20 17 2 0 0 61 20 46
2018 PC-04 13 47 27 13 0 0 0 60 13 15
2017 PC 16 44 16 16 4 4 0 63 21 97
2017 PC-02 7 59 11 19 4 0 0 66 22 27
2017 PC-03 21 38 17 14 5 5 0 63 20 42
2017 PC-04 19 43 14 14 5 5 0 65 20 21
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 26 30 15 11 14 2 1 27 73 97
2018 PC-02 24 16 16 20 24 0 0 24 76 25
2018 PC-03 28 41 9 9 13 0 0 28 72 46
2018 PC-04 27 7 33 7 13 13 0 31 69 15
2017 PC 27 27 15 12 17 3 0 27 73 97
2017 PC-02 15 41 15 15 15 0 0 15 85 27
2017 PC-03 29 33 7 14 12 5 0 30 70 42
2017 PC-04 38 5 33 0 19 4 0 40 60 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 17 69
2018 PC-02 16 19
2018 PC-03 15 33
2017 PC 12 67
2017 PC-02 13 23
2017 PC-03 11 27
2017 PC-04 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 28 69
2018 PC-02 37 19
2018 PC-03 18 33
2017 PC 26 67
2017 PC-02 26 23
2017 PC-03 29 27
2017 PC-04 25 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PC 22 69
2018 PC-02 37 19
2018 PC-03 15 33
2017 PC 21 67
2017 PC-02 31 23
2017 PC-03 11 27
2017 PC-04 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PC 52 69
2018 PC-02 32 19
2018 PC-03 55 33
2017 PC 54 67
2017 PC-02 44 23
2017 PC-03 52 27
2017 PC-04 83 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PC 13 69
2018 PC-02 11 19
2018 PC-03 21 33
2017 PC 12 67
2017 PC-02 13 23
2017 PC-03 15 27
2017 PC-04 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PC 22 69
2018 PC-02 21 19
2018 PC-03 18 33

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PC 38 69
2018 PC-02 47 19
2018 PC-03 39 33
2017 PC 55 67
2017 PC-02 48 23
2017 PC-03 59 27
2017 PC-04 58 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PC 0 19 27 15 4 34 67
2018 PC-02 0 16 16 21 5 42 19
2018 PC-03 0 26 26 10 3 35 31
2017 PC 1 31 21 23 1 23 67
2017 PC-02 0 44 26 13 0 17 23
2017 PC-03 4 26 15 29 4 22 27
2017 PC-04 0 25 33 25 0 17 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PC 40 60 67
2018 PC-02 39 61 18
2018 PC-03 41 59 32

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 9 17 19 16 28 4 7 30 49 69
2018 PC-02 0 16 21 21 37 0 5 17 61 19
2018 PC-03 12 15 18 12 27 3 12 32 46 33
2017 PC 6 17 20 16 26 6 9 27 49 68
2017 PC-02 4 13 13 35 17 4 13 21 63 23
2017 PC-03 11 18 21 7 25 7 11 35 39 28
2017 PC-04 0 25 33 8 25 8 0 27 36 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 0 3 10 29 45 9 4 3 85 69
2018 PC-02 0 0 5 37 58 0 0 0 95 19
2018 PC-03 0 0 9 24 42 15 9 0 88 33
2017 PC 1 3 9 13 64 3 7 5 86 68
2017 PC-02 0 4 13 22 48 4 9 5 80 23
2017 PC-03 4 4 7 7 64 4 11 8 83 28
2017 PC-04 0 0 8 8 83 0 0 0 92 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PC 45 12 21 6 4 0 11 65 12 97
2018 PC-02 40 12 28 8 0 0 12 59 9 25
2018 PC-03 48 13 20 9 4 0 7 65 14 46
2018 PC-04 50 7 29 0 7 0 7 62 8 14
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