2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 39 0 6 17 0 6 76 24 18
2018 OP-01 27 45 0 9 9 0 9 80 20 11
2017 OP 20 45 10 10 15 0 0 65 25 20
2014 OP 47 39 5 5 0 0 5 90 5 21
2014 OP-01 56 39 0 0 0 0 6 100 0 18
2011 OP 35 35 15 5 10 0 0 70 15 20
2008 OP 33 43 5 14 5 0 0 76 19 21
2008 OP-01 35 41 0 18 6 0 0 76 24 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 50 44 0 6 0 0 0 94 6 18
2018 OP-01 45 45 0 9 0 0 0 91 9 11
2017 OP 60 40 0 0 0 0 0 100 0 20
2014 OP 67 28 0 5 0 0 0 95 5 21
2014 OP-01 72 22 0 6 0 0 0 94 6 18
2011 OP 55 45 0 0 0 0 0 100 0 20
2008 OP 86 14 0 0 0 0 0 100 0 21
2008 OP-01 82 18 0 0 0 0 0 100 0 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 33 6 6 0 0 0 89 6 18
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2017 OP 70 20 0 5 5 0 0 90 10 20
2014 OP 76 24 0 0 0 0 0 100 0 21
2014 OP-01 83 17 0 0 0 0 0 100 0 18
2011 OP 75 20 5 0 0 0 0 95 0 20
2008 OP 90 10 0 0 0 0 0 100 0 21
2008 OP-01 88 12 0 0 0 0 0 100 0 17

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 33 17 6 17 0 0 61 22 18
2018 OP-01 18 36 18 9 18 0 0 55 27 11
2017 OP 20 60 0 15 5 0 0 80 20 20
2014 OP 38 34 5 9 14 0 0 72 24 21
2014 OP-01 44 28 0 11 17 0 0 72 28 18
2011 OP 25 45 15 10 5 0 0 70 15 20

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 56 0 6 6 0 0 89 11 18
2018 OP-01 36 55 0 0 9 0 0 91 9 11
2017 OP 35 60 0 0 5 0 0 95 5 20
2014 OP 57 38 5 0 0 0 0 95 0 21
2014 OP-01 56 39 6 0 0 0 0 94 0 18
2011 OP 55 40 0 0 5 0 0 95 5 20
2008 OP 57 38 5 0 0 0 0 95 0 21
2008 OP-01 47 47 6 0 0 0 0 94 0 17

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 22 22 22 11 0 0 44 33 18
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2017 OP 10 25 15 30 20 0 0 35 50 20
2014 OP 19 34 19 19 9 0 0 53 28 21
2014 OP-01 22 28 22 22 6 0 0 50 28 18
2011 OP 15 50 10 15 10 0 0 65 25 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 39 22 6 6 0 0 67 11 18
2018 OP-01 36 45 9 0 9 0 0 82 9 11
2017 OP 30 65 0 5 0 0 0 95 5 20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 33 11 0 0 0 0 89 0 18
2018 OP-01 55 36 9 0 0 0 0 91 0 11
2017 OP 50 40 0 5 5 0 0 90 10 20
2014 OP 38 57 0 5 0 0 0 95 5 21
2014 OP-01 44 56 0 0 0 0 0 100 0 18
2011 OP 40 45 10 0 5 0 0 85 5 20
2008 OP 48 52 0 0 0 0 0 100 0 21
2008 OP-01 41 59 0 0 0 0 0 100 0 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 28 17 17 11 0 0 56 28 18
2018 OP-01 27 36 0 27 9 0 0 64 36 11
2017 OP 25 40 5 25 5 0 0 65 30 20

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 33 6 6 0 0 0 89 6 18
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2017 OP 50 50 0 0 0 0 0 100 0 20
2014 OP 72 24 5 0 0 0 0 95 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 75 20 5 0 0 0 0 95 0 20

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 22 11 28 11 0 0 50 39 18
2018 OP-01 27 27 9 27 9 0 0 55 36 11
2017 OP 15 45 10 20 10 0 0 60 30 20
2014 OP 24 38 19 14 5 0 0 62 19 21
2014 OP-01 22 39 22 11 6 0 0 61 17 18
2011 OP 20 45 20 5 10 0 0 65 15 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 28 22 17 6 0 0 56 22 18
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2017 OP 10 35 25 15 15 0 0 45 30 20
2014 OP 24 52 9 9 5 0 0 76 14 21
2014 OP-01 22 56 11 6 6 0 0 78 11 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 33 0 28 17 0 0 56 44 18
2018 OP-01 18 36 0 27 18 0 0 55 45 11
2017 OP 25 40 15 10 10 0 0 65 20 20
2014 OP 38 29 19 9 5 0 0 67 14 21
2014 OP-01 44 22 17 11 6 0 0 67 17 18
2011 OP 45 30 5 10 10 0 0 75 20 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 50 11 6 0 0 0 83 6 18
2018 OP-01 27 55 9 9 0 0 0 82 9 11
2017 OP 30 60 5 5 0 0 0 90 5 20
2014 OP 62 28 9 0 0 0 0 91 0 21
2014 OP-01 61 28 11 0 0 0 0 89 0 18
2011 OP 50 45 5 0 0 0 0 95 0 20
2008 OP 62 38 0 0 0 0 0 100 0 21
2008 OP-01 53 47 0 0 0 0 0 100 0 17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 39 22 28 6 6 0 0 61 11 18
2018 OP-01 27 27 36 0 9 0 0 55 9 11
2017 OP 20 55 15 5 5 0 0 75 10 20
2014 OP 39 24 19 14 5 0 0 62 19 21
2014 OP-01 39 22 22 11 6 0 0 61 17 18
2011 OP 25 40 20 15 0 0 0 65 15 20
2008 OP 38 29 24 10 0 0 0 67 10 21
2008 OP-01 41 35 18 6 0 0 0 76 6 17

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 18 41 29 6 0 0 35 24 17
2018 OP-01 0 0 50 40 10 0 0 50 0 10
2017 OP 5 20 25 30 20 0 0 50 25 20
2014 OP 0 5 19 34 28 5 9 72 6 21
2014 OP-01 0 6 17 28 33 6 11 73 7 18
2011 OP 5 30 15 30 20 0 0 50 35 20
2008 OP 0 24 29 14 29 5 0 45 25 21
2008 OP-01 0 18 29 18 35 0 0 53 18 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 0 22 44 22 11 0 0 33 22 18
2018 OP-01 0 9 64 18 9 0 0 27 9 11
2017 OP 10 5 55 20 10 0 0 30 15 20
2014 OP 5 5 28 19 29 5 9 56 11 21
2014 OP-01 6 6 22 22 28 6 11 60 13 18
2011 OP 15 10 30 15 30 0 0 45 25 20
2008 OP 5 29 14 29 19 5 0 50 35 21
2008 OP-01 6 24 12 35 24 0 0 59 29 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 29 18 29 6 6 0 38 44 17
2018 OP-01 10 10 30 40 10 0 0 50 20 10
2017 OP 5 25 25 35 10 0 0 45 30 20
2014 OP 9 9 29 24 14 5 9 44 22 21
2014 OP-01 6 11 22 28 17 6 11 53 20 18
2011 OP 20 10 20 30 15 0 5 47 32 20
2008 OP 10 24 33 14 10 10 0 26 37 21
2008 OP-01 6 18 41 18 12 6 0 31 25 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 12 12 41 29 0 0 71 18 17
2018 OP-01 0 10 20 50 20 0 0 70 10 10
2017 OP 10 0 20 20 45 0 5 68 11 20
2014 OP 0 0 15 35 35 5 10 83 0 20
2014 OP-01 0 0 12 35 35 6 12 86 0 17
2011 OP 0 20 10 40 20 0 10 67 22 20
2008 OP 0 14 10 48 24 5 0 75 15 21
2008 OP-01 0 12 12 47 29 0 0 76 12 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 29 24 18 18 0 0 35 41 17
2018 OP-01 10 20 40 20 10 0 0 30 30 10
2017 OP 20 50 5 10 15 0 0 25 70 20
2014 OP 24 19 28 0 15 5 9 17 50 21
2014 OP-01 28 11 33 0 11 6 11 13 47 18
2011 OP 15 35 20 15 15 0 0 30 50 20
2008 OP 10 38 29 10 10 5 0 20 50 21
2008 OP-01 12 29 35 12 12 0 0 24 41 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 0 12 24 24 41 0 0 65 12 17
2018 OP-01 0 0 30 30 40 0 0 70 0 10
2017 OP 10 15 25 25 25 0 0 50 25 20
2014 OP 0 19 14 24 29 5 9 61 22 21
2014 OP-01 0 17 11 28 28 6 11 67 20 18
2011 OP 10 20 20 30 20 0 0 50 30 20
2008 OP 0 14 38 14 29 5 0 45 15 21
2008 OP-01 0 12 47 18 24 0 0 41 12 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 18 41 12 18 6 0 31 25 17
2018 OP-01 0 20 50 10 10 10 0 22 22 10
2017 OP 15 10 20 35 15 0 5 53 26 20
2014 OP 9 9 19 34 5 5 19 50 25 21
2014 OP-01 6 6 22 33 6 6 22 54 15 18
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 39 17 17 6 6 6 56 25 18
2018 OP-01 0 36 18 18 9 9 9 44 33 11
2017 OP 15 30 30 5 20 0 0 45 25 20
2014 OP 24 28 20 14 5 5 5 57 21 21
2014 OP-01 28 33 11 11 6 6 6 69 19 18

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 39 11 11 11 6 0 65 24 18
2018 OP-01 9 45 9 18 9 9 0 60 30 11
2017 OP 10 50 5 25 5 5 0 63 32 20
2014 OP 33 39 19 0 9 0 0 72 9 21
2014 OP-01 33 39 17 0 11 0 0 72 11 18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 28 6 28 17 11 0 44 50 18
2018 OP-01 0 36 9 18 18 18 0 44 44 11
2017 OP 10 5 30 20 30 5 0 16 53 20
2014 OP 14 5 28 15 24 9 5 22 45 21
2014 OP-01 17 6 33 11 17 11 6 27 33 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 39 17 6 6 0 0 72 11 18
2018 OP-01 27 36 18 9 9 0 0 64 18 11
2017 OP 20 55 10 10 5 0 0 75 15 20
2014 OP 43 43 14 0 0 0 0 86 0 21
2014 OP-01 44 39 17 0 0 0 0 83 0 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 44 11 6 6 0 0 78 11 18
2018 OP-01 27 64 0 9 0 0 0 91 9 11
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 44 11 11 0 6 0 76 12 18
2018 OP-01 18 45 18 9 0 9 0 70 10 11
2017 OP 25 35 5 35 0 0 0 60 35 20
2014 OP 28 47 15 5 5 0 0 76 9 21
2014 OP-01 33 44 11 6 6 0 0 78 11 18
2011 OP 20 50 15 5 10 0 0 70 15 20
2008 OP 19 52 10 10 5 5 0 75 15 21
2008 OP-01 12 65 6 12 6 0 0 76 18 17

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 44 33 6 6 6 6 0 82 12 18
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2017 OP 30 35 15 10 5 5 0 68 16 20
2014 OP 28 53 14 5 0 0 0 81 5 21
2014 OP-01 28 50 17 6 0 0 0 78 6 18
2011 OP 35 35 20 5 5 0 0 70 10 20
2008 OP 67 19 10 0 5 0 0 86 5 21
2008 OP-01 59 24 12 0 6 0 0 82 6 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 39 33 11 6 6 6 0 76 12 18
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2017 OP 35 35 5 15 5 5 0 74 21 20
2014 OP 38 33 10 9 9 0 0 71 19 21
2014 OP-01 39 39 6 6 11 0 0 78 17 18
2011 OP 25 40 25 5 5 0 0 65 10 20
2008 OP 57 29 10 0 5 0 0 86 5 21
2008 OP-01 47 35 12 0 6 0 0 82 6 17

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 22 6 6 6 6 0 82 12 18
2018 OP-01 45 27 9 0 9 9 0 80 10 11
2017 OP 35 20 5 5 20 15 0 65 29 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 22 11 0 6 6 0 82 6 18
2018 OP-01 55 9 18 0 9 9 0 70 10 11
2017 OP 40 25 10 10 10 5 0 68 21 20
2014 OP 52 39 5 5 0 0 0 91 5 21
2014 OP-01 56 33 6 6 0 0 0 89 6 18
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 33 33 6 17 6 0 41 24 18
2018 OP-01 0 18 36 9 27 9 0 20 40 11
2017 OP 20 40 15 15 5 5 0 63 21 20
2014 OP 19 52 20 9 0 0 0 71 9 21
2014 OP-01 22 61 11 6 0 0 0 83 6 18
2011 OP 20 30 30 0 15 5 0 53 16 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 28 33 17 17 0 0 33 33 18
2018 OP-01 0 18 45 9 27 0 0 18 36 11
2017 OP 25 25 20 20 10 0 0 50 30 20
2014 OP 5 57 14 24 0 0 0 62 24 21
2014 OP-01 6 61 17 17 0 0 0 67 17 18
2011 OP 15 35 35 5 10 0 0 50 15 20
2008 OP 14 43 19 19 0 5 0 60 20 21
2008 OP-01 18 47 12 24 0 0 0 65 24 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 22 22 22 22 6 0 29 47 18
2018 OP-01 0 9 36 27 18 9 0 10 50 11
2017 OP 15 35 0 10 30 10 0 56 44 20
2014 OP 0 43 29 19 9 0 0 43 28 21
2014 OP-01 0 50 28 17 6 0 0 50 22 18
2011 OP 5 35 35 10 5 10 0 44 17 20
2008 OP 14 38 14 24 10 0 0 52 33 21
2008 OP-01 12 47 12 24 6 0 0 59 29 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 17 33 6 39 0 0 22 44 18
2018 OP-01 0 9 45 9 36 0 0 9 45 11
2017 OP 10 35 15 20 10 10 0 50 33 20
2014 OP 5 43 20 19 9 5 0 50 30 21
2014 OP-01 6 50 17 22 6 0 0 56 28 18
2011 OP 5 35 30 25 5 0 0 40 30 20
2008 OP 10 57 14 10 5 5 0 70 15 21
2008 OP-01 12 65 6 12 6 0 0 76 18 17
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 56 11 17 6 0 0 67 22 18
2018 OP-01 9 64 9 18 0 0 0 73 18 11
2017 OP 20 50 15 5 5 5 0 74 11 20
2014 OP 47 28 10 9 5 0 0 76 14 21
2014 OP-01 56 33 0 6 6 0 0 89 11 18
2011 OP 30 45 10 10 5 0 0 75 15 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 44 11 11 17 0 6 59 29 18
2018 OP-01 9 45 18 18 0 0 9 60 20 11
2017 OP 20 60 15 5 0 0 0 80 5 20
2014 OP 33 43 5 19 0 0 0 76 19 21
2014 OP-01 33 50 0 17 0 0 0 83 17 18
2011 OP 55 25 5 0 10 5 0 84 11 20
2008 OP 38 48 14 0 0 0 0 86 0 21
2008 OP-01 29 53 18 0 0 0 0 82 0 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 50 22 6 6 0 0 67 11 18
2018 OP-01 9 45 27 9 9 0 0 55 18 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 44 17 11 22 0 0 50 33 18
2018 OP-01 0 45 27 9 18 0 0 45 27 11
2017 OP 10 20 25 20 15 10 0 33 39 20
2014 OP 33 24 20 9 9 5 0 60 20 21
2014 OP-01 39 22 11 11 11 6 0 65 24 18
2011 OP 25 45 5 10 15 0 0 70 25 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 17 22 28 17 0 6 29 47 18
2018 OP-01 0 9 27 36 18 0 9 10 60 11
2017 OP 10 30 15 15 30 0 0 40 45 20
2014 OP 24 24 20 14 9 5 5 52 26 21
2014 OP-01 28 28 17 11 6 6 6 63 19 18
2011 OP 20 35 10 10 25 0 0 55 35 20
2008 OP 29 38 14 5 14 0 0 67 19 21
2008 OP-01 29 41 6 6 18 0 0 71 24 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 11 6 11 39 6 22 23 69 18
2018 OP-01 0 0 9 9 55 9 18 0 88 11
2017 OP 0 0 5 15 70 0 10 0 94 20
2014 OP 0 10 9 5 57 0 19 13 76 21
2014 OP-01 0 6 11 6 56 0 22 7 79 18
2011 OP 10 5 15 10 60 0 0 15 70 20
2008 OP 5 5 14 29 33 10 5 11 72 21
2008 OP-01 0 0 18 24 41 12 6 0 79 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 33 17 22 11 11 0 44 38 18
2018 OP-01 0 18 27 27 9 18 0 22 44 11
2017 OP 5 35 20 20 10 0 10 44 33 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 33 28 0 11 6 0 59 12 18
2018 OP-01 18 27 36 0 9 9 0 50 10 11
2017 OP 30 35 20 0 5 10 0 72 6 20
2014 OP 43 29 24 0 0 5 0 75 0 21
2014 OP-01 50 22 22 0 0 6 0 76 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 22 28 17 6 11 0 44 25 18
2018 OP-01 9 18 36 9 9 18 0 33 22 11
2017 OP 25 60 5 0 5 5 0 89 5 20
2014 OP 57 24 9 9 0 0 0 81 9 21
2014 OP-01 67 17 11 6 0 0 0 83 6 18
2011 OP 35 35 10 10 5 5 0 74 16 20

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 50 11 11 6 0 0 72 17 18
2018 OP-01 9 64 9 9 9 0 0 73 18 11
2017 OP 40 50 5 0 5 0 0 90 5 20
2014 OP 67 24 9 0 0 0 0 91 0 21
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 30 45 15 5 5 0 0 75 10 20
2008 OP 38 48 5 10 0 0 0 86 10 21
2008 OP-01 41 41 6 12 0 0 0 82 12 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 39 22 11 6 0 0 61 17 18
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2017 OP 25 50 20 0 5 0 0 75 5 20
2014 OP 53 28 5 14 0 0 0 81 14 21
2014 OP-01 56 28 6 11 0 0 0 83 11 18
2011 OP 25 60 5 5 5 0 0 85 10 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 44 28 6 6 0 0 61 11 18
2018 OP-01 9 55 18 9 9 0 0 64 18 11
2017 OP 25 45 20 0 10 0 0 70 10 20
2014 OP 43 34 5 14 5 0 0 76 19 21
2014 OP-01 50 33 6 6 6 0 0 83 11 18
2011 OP 20 55 20 0 5 0 0 75 5 20
2008 OP 43 43 5 10 0 0 0 86 10 21
2008 OP-01 47 35 6 12 0 0 0 82 12 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 33 39 0 6 0 0 56 6 18
2018 OP-01 9 27 55 0 9 0 0 36 9 11
2017 OP 30 15 30 10 5 5 5 50 17 20
2014 OP 39 24 14 0 9 9 5 72 11 21
2014 OP-01 39 22 17 0 6 11 6 73 7 18
2011 OP 35 25 20 5 15 0 0 60 20 20
2008 OP 43 24 14 10 10 0 0 67 19 21
2008 OP-01 41 24 18 6 12 0 0 65 18 17
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 OP 0 67 33 18
2018 OP-01 0 64 36 11
2017 OP 5 65 30 20
2014 OP 14 62 24 21
2014 OP-01 6 67 28 18
2011 OP 25 65 10 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 35 18 12 12 6 12 50 29 17
2018 OP-01 0 40 30 10 10 10 0 44 22 10
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 19 28 10 0 5 28 9 76 8 21
2014 OP-01 22 33 6 0 6 28 6 83 8 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 28 33 22 6 11 0 0 61 17 18
2018 OP-01 18 36 27 9 9 0 0 55 18 11
2017 OP 15 65 15 0 5 0 0 80 5 20
2014 OP 38 38 10 5 5 5 0 79 10 21
2014 OP-01 44 39 6 0 6 6 0 88 6 18
2011 OP 35 25 20 10 0 10 0 67 11 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 28 22 6 11 11 6 53 20 18
2018 OP-01 9 27 36 0 9 18 0 44 11 11
2017 OP 10 30 25 0 5 30 0 57 7 20
2014 OP 24 14 5 5 0 28 24 79 10 21
2014 OP-01 28 17 0 6 0 22 28 89 11 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 33 17 6 17 6 0 59 24 18
2018 OP-01 18 27 27 9 9 9 0 50 20 11
2017 OP 30 45 20 0 5 0 0 75 5 20
2014 OP 38 24 5 9 5 19 0 76 17 21
2014 OP-01 44 22 0 6 6 22 0 86 14 18
2011 OP 45 35 10 5 0 5 0 84 5 20
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 11 17 17 44 0 0 22 61 18
2018 OP-01 9 9 27 27 27 0 0 18 55 11
2017 OP 15 15 15 20 35 0 0 30 55 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 28 22 17 17 0 0 44 33 18
2018 OP-01 9 18 27 27 18 0 0 27 45 11
2017 OP 0 20 55 10 15 0 0 20 25 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 22 28 22 0 0 6 47 24 18
2018 OP-01 18 18 27 27 0 0 9 40 30 11
2017 OP 40 25 15 10 5 0 5 68 16 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 22 33 6 17 0 6 41 24 18
2018 OP-01 9 18 45 9 9 0 9 30 20 11
2017 OP 0 30 25 25 20 0 0 30 45 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 50 28 6 0 6 0 11 88 6 18
2018 OP-01 64 9 0 0 9 0 18 89 11 11
2017 OP 45 35 5 5 0 0 10 89 6 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 22 17 11 17 0 0 56 28 18
2018 OP-01 27 36 0 18 18 0 0 64 36 11
2017 OP 22 17 39 11 11 0 0 39 22 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 22 33 11 11 0 0 44 22 18
2018 OP-01 18 27 45 0 9 0 0 45 9 11
2017 OP 0 41 29 18 12 0 0 41 29 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 44 11 11 11 0 6 65 24 18
2018 OP-01 9 55 18 9 0 0 9 70 10 11
2017 OP 17 44 22 6 11 0 0 61 17 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 39 11 11 11 0 6 65 24 18
2018 OP-01 18 45 18 9 0 0 9 70 10 11
2017 OP 28 44 17 6 6 0 0 72 11 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 44 6 11 0 0 6 82 12 18
2018 OP-01 27 45 9 9 0 0 9 80 10 11
2017 OP 44 33 11 6 6 0 0 78 11 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 39 28 11 11 11 0 0 67 22 18
2018 OP-01 36 27 9 18 9 0 0 64 27 11
2017 OP 35 25 20 15 5 0 0 60 20 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 17 17 0 11 0 0 72 11 18
2018 OP-01 64 18 0 0 18 0 0 82 18 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 67 11 6 0 11 0 6 82 12 18
2018 OP-01 64 9 0 0 18 0 9 80 20 11
2017 OP 60 30 0 0 5 0 5 95 5 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 22 22 0 0 0 0 78 0 18
2018 OP-01 64 9 27 0 0 0 0 73 0 11
2017 OP 45 40 10 0 5 0 0 85 5 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 50 17 22 0 11 0 0 67 11 18
2018 OP-01 45 18 18 0 18 0 0 64 18 11
2017 OP 45 10 25 5 10 0 5 58 16 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 44 11 6 0 0 0 39 91 0 18
2018 OP-01 45 9 0 0 0 0 45 100 0 11
2017 OP 40 5 0 0 5 0 50 90 10 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 44 28 11 6 0 0 11 81 6 18
2018 OP-01 55 18 9 0 0 0 18 89 0 11
2017 OP 60 20 5 0 5 0 10 89 6 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 72 11 6 0 6 0 6 88 6 18
2018 OP-01 64 9 9 0 9 0 9 80 10 11
2017 OP 85 10 0 0 0 0 5 100 0 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 33 39 17 0 6 0 6 76 6 18
2018 OP-01 45 36 9 0 0 0 9 90 0 11
2017 OP 50 25 20 0 0 0 5 79 0 20

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 44 22 11 6 0 0 61 17 18
2018 OP-01 9 55 27 0 9 0 0 64 9 11
2017 OP 5 50 40 0 5 0 0 55 5 20

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 18 24 47 0 0 0 47 29 17
2018 OP-01 9 27 18 45 0 0 0 45 36 11
2017 OP 5 15 45 35 0 0 0 35 20 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 18 53 12 12 6 0 0 71 18 17
2018 OP-01 20 60 0 10 10 0 0 80 20 10
2017 OP 20 45 5 20 10 0 0 65 30 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 65 6 6 18 0 0 71 24 17
2018 OP-01 0 70 0 10 20 0 0 70 30 10
2017 OP 5 45 30 10 10 0 0 50 20 20
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 17 17 28 33 0 0 6 94 18
2018 OP-01 9 18 18 45 9 0 0 9 91 11
2017 OP 25 25 30 10 10 0 0 25 75 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 18 17
2018 OP-01 10 10
2017 OP 20 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 47 17
2018 OP-01 50 10
2017 OP 20 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 35 17
2018 OP-01 40 10
2017 OP 20 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 OP 18 17
2018 OP-01 0 10
2017 OP 33 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 OP 12 17
2018 OP-01 10 10
2017 OP 7 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 OP 53 17
2018 OP-01 60 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 OP 24 17
2018 OP-01 10 10
2017 OP 53 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 OP 6 24 29 6 6 29 17
2018 OP-01 0 40 30 10 10 10 10
2017 OP 7 73 20 0 0 0 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 OP 12 88 17
2018 OP-01 20 80 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 6 24 12 35 0 12 20 53 17
2018 OP-01 20 0 20 20 40 0 0 20 60 10
2017 OP 7 47 0 20 27 0 0 53 47 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 6 18 24 41 0 6 13 69 17
2018 OP-01 10 0 20 30 40 0 0 10 70 10
2017 OP 0 13 7 27 53 0 0 13 80 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 0 33 0 33 0 11 25 38 18
2018 OP-01 18 0 55 0 18 0 9 20 20 11
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