2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 34 9 18 7 0 0 66 25 67
2018 NU-03 34 32 12 20 2 0 0 66 22 41
2018 NU-04 20 47 7 20 7 0 0 67 27 15
2017 NU 27 41 5 16 11 0 0 68 27 81
2017 NU-03 30 39 7 13 11 0 0 69 25 61
2017 NU-04 29 43 0 14 14 0 0 72 28 14
2014 NU 21 39 8 21 11 0 0 60 32 95
2014 NU-03 20 38 8 24 10 0 0 58 34 71
2014 NU-04 25 38 13 13 13 0 0 63 25 16
2011 NU 26 41 9 18 7 0 0 67 25 105
2011 NU-03 27 42 6 19 6 0 0 69 25 81
2011 NU-04 8 25 25 25 17 0 0 33 42 12
2008 NU 26 53 6 11 4 0 0 79 15 47
2008 NU-03 25 50 8 11 6 0 0 75 17 36

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 62 20 5 11 2 2 0 83 12 66
2018 NU-03 65 18 5 8 3 3 0 85 10 40
2018 NU-04 67 27 0 7 0 0 0 93 7 15
2017 NU 57 34 4 4 1 0 0 91 5 80
2017 NU-03 62 30 5 2 2 0 0 92 3 60
2017 NU-04 64 29 0 7 0 0 0 93 7 14
2014 NU 54 36 2 6 1 0 0 91 7 96
2014 NU-03 50 40 3 6 1 0 0 90 7 72
2014 NU-04 75 19 0 6 0 0 0 94 6 16
2011 NU 65 27 6 3 0 0 0 91 3 105
2011 NU-03 69 22 5 4 0 0 0 91 4 81
2011 NU-04 42 42 17 0 0 0 0 83 0 12
2008 NU 64 30 2 4 0 0 0 94 4 47
2008 NU-03 58 36 0 6 0 0 0 94 6 36

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 64 19 3 9 4 0 0 84 13 67
2018 NU-03 67 14 5 10 5 0 0 81 14 42
2018 NU-04 60 33 0 7 0 0 0 93 7 15
2017 NU 59 30 4 5 3 0 0 89 8 80
2017 NU-03 63 27 5 3 2 0 0 90 5 60
2017 NU-04 57 36 0 7 0 0 0 93 7 14
2014 NU 56 31 5 5 2 0 0 88 7 96
2014 NU-03 54 33 6 4 3 0 0 88 7 72
2014 NU-04 69 19 6 6 0 0 0 88 6 16
2011 NU 72 22 2 2 2 0 0 94 4 105
2011 NU-03 73 21 2 1 2 0 0 94 4 81
2011 NU-04 58 33 0 8 0 0 0 92 8 12
2008 NU 53 45 2 0 0 0 0 98 0 47
2008 NU-03 50 50 0 0 0 0 0 100 0 36

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 46 25 15 6 9 0 0 71 15 68
2018 NU-03 50 24 19 2 5 0 0 74 7 42
2018 NU-04 40 33 7 20 0 0 0 73 20 15
2017 NU 41 28 10 14 8 0 0 69 21 80
2017 NU-03 45 25 13 13 3 0 0 70 17 60
2017 NU-04 36 29 0 14 21 0 0 64 36 14
2014 NU 41 32 7 8 10 1 0 74 19 96
2014 NU-03 39 38 6 8 8 1 0 77 17 72
2014 NU-04 38 25 19 0 19 0 0 63 19 16
2011 NU 34 36 10 10 9 0 1 71 18 105
2011 NU-03 36 32 12 10 9 0 1 69 19 81
2011 NU-04 17 42 8 17 17 0 0 58 33 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 51 28 7 7 6 0 0 79 13 68
2018 NU-03 50 29 10 5 7 0 0 79 12 42
2018 NU-04 60 20 7 13 0 0 0 80 13 15
2017 NU 43 42 1 10 4 0 0 85 14 80
2017 NU-03 47 45 2 5 2 0 0 92 7 60
2017 NU-04 36 36 0 29 0 0 0 71 29 14
2014 NU 44 44 2 6 4 0 0 88 10 96
2014 NU-03 43 43 3 7 4 0 0 86 11 72
2014 NU-04 38 56 0 6 0 0 0 94 6 16
2011 NU 52 38 7 1 2 0 0 90 3 105
2011 NU-03 54 37 6 1 1 0 0 91 2 81
2011 NU-04 25 50 17 0 8 0 0 75 8 12
2008 NU 63 33 2 0 2 0 0 96 2 46
2008 NU-03 60 34 3 0 3 0 0 94 3 35

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 18 21 13 19 0 1 46 33 68
2018 NU-03 33 14 19 14 17 0 2 49 32 42
2018 NU-04 20 33 20 7 20 0 0 53 27 15
2017 NU 24 29 16 16 15 0 0 53 31 80
2017 NU-03 30 27 17 15 12 0 0 57 27 60
2017 NU-04 0 43 21 14 21 0 0 43 36 14
2014 NU 21 32 16 18 14 0 0 53 31 96
2014 NU-03 22 32 17 17 13 0 0 54 29 72
2014 NU-04 19 25 19 19 19 0 0 44 38 16
2011 NU 23 30 18 15 13 0 0 53 29 105
2011 NU-03 23 35 20 11 11 0 0 58 22 81
2011 NU-04 8 0 8 58 25 0 0 8 83 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 43 29 10 7 9 1 0 73 16 68
2018 NU-03 48 24 12 7 10 0 0 71 17 42
2018 NU-04 33 40 13 13 0 0 0 73 13 15
2017 NU 36 43 5 9 7 0 0 79 16 80
2017 NU-03 40 38 7 12 3 0 0 78 15 60
2017 NU-04 29 57 0 0 14 0 0 86 14 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 50 33 7 7 3 0 0 83 10 70
2018 NU-03 43 39 7 7 5 0 0 82 11 44
2018 NU-04 73 20 0 7 0 0 0 93 7 15
2017 NU 48 39 8 1 5 0 0 86 6 80
2017 NU-03 52 38 5 0 5 0 0 90 5 60
2017 NU-04 43 36 14 0 7 0 0 79 7 14
2014 NU 44 38 9 6 1 2 0 83 7 96
2014 NU-03 46 38 8 6 1 1 0 85 7 72
2014 NU-04 31 50 6 6 0 6 0 87 7 16
2011 NU 50 36 5 7 1 2 0 87 8 104
2011 NU-03 54 34 4 5 1 3 0 90 6 80
2011 NU-04 17 42 17 25 0 0 0 58 25 12
2008 NU 57 41 2 0 0 0 0 98 0 46
2008 NU-03 54 43 3 0 0 0 0 97 0 35

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 33 30 14 9 13 0 0 64 22 69
2018 NU-03 39 27 14 7 14 0 0 66 20 44
2018 NU-04 20 40 20 13 7 0 0 60 20 15
2017 NU 33 34 10 14 9 0 0 67 23 79
2017 NU-03 35 33 13 12 7 0 0 68 18 60
2017 NU-04 31 39 0 15 15 0 0 69 31 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 67 26 4 1 0 0 1 94 1 69
2018 NU-03 67 26 2 2 0 0 2 95 2 43
2018 NU-04 67 33 0 0 0 0 0 100 0 15
2017 NU 71 23 4 1 1 0 0 94 3 80
2017 NU-03 72 23 3 0 2 0 0 95 2 60
2017 NU-04 86 7 0 7 0 0 0 93 7 14
2014 NU 77 21 1 1 0 0 0 98 1 96
2014 NU-03 76 22 1 0 0 0 0 99 0 72
2014 NU-04 81 13 0 6 0 0 0 94 6 16
2011 NU 81 15 2 1 1 0 0 96 2 105
2011 NU-03 80 16 1 1 1 0 0 96 2 81
2011 NU-04 75 17 8 0 0 0 0 92 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 46 12 13 9 0 1 66 22 69
2018 NU-03 19 49 7 16 7 0 2 69 24 43
2018 NU-04 20 47 20 13 0 0 0 67 13 15
2017 NU 28 42 6 14 10 0 0 70 23 81
2017 NU-03 33 38 8 13 8 0 0 70 21 61
2017 NU-04 21 64 0 7 7 0 0 86 14 14
2014 NU 24 35 10 20 10 0 0 59 30 96
2014 NU-03 24 31 13 21 13 0 0 54 33 72
2014 NU-04 25 56 0 19 0 0 0 81 19 16
2011 NU 34 42 10 10 4 0 0 76 14 105
2011 NU-03 35 41 7 12 5 0 0 75 17 81
2011 NU-04 8 50 33 8 0 0 0 58 8 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 34 16 13 10 0 1 61 23 70
2018 NU-03 25 27 23 16 7 0 2 53 23 44
2018 NU-04 27 53 0 13 7 0 0 80 20 15
2017 NU 26 30 21 16 7 0 0 56 23 81
2017 NU-03 30 28 23 15 5 0 0 57 20 61
2017 NU-04 21 36 14 14 14 0 0 57 28 14
2014 NU 22 36 10 20 11 0 0 58 31 96
2014 NU-03 24 31 11 22 13 0 0 54 35 72
2014 NU-04 13 63 6 19 0 0 0 75 19 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 33 14 17 6 0 0 63 23 70
2018 NU-03 27 36 14 18 5 0 0 64 23 44
2018 NU-04 40 33 20 7 0 0 0 73 7 15
2017 NU 32 35 14 10 10 0 0 67 20 81
2017 NU-03 34 33 11 11 10 0 0 67 21 61
2017 NU-04 36 43 14 7 0 0 0 79 7 14
2014 NU 28 38 15 11 8 0 0 66 20 96
2014 NU-03 31 38 15 7 10 0 0 68 17 72
2014 NU-04 19 44 13 19 6 0 0 63 25 16
2011 NU 37 45 4 11 4 0 0 82 14 104
2011 NU-03 38 45 3 13 3 0 0 83 15 80
2011 NU-04 25 58 0 8 8 0 0 83 17 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 56 27 7 7 1 1 0 84 9 70
2018 NU-03 59 25 5 9 0 2 0 86 9 44
2018 NU-04 60 33 0 0 7 0 0 93 7 15
2017 NU 47 38 6 6 2 0 0 85 9 81
2017 NU-03 48 41 7 3 2 0 0 89 5 61
2017 NU-04 50 28 7 14 0 0 0 79 14 14
2014 NU 48 38 8 4 1 1 0 86 5 96
2014 NU-03 47 39 8 6 0 0 0 86 6 72
2014 NU-04 44 38 13 0 0 6 0 87 0 16
2011 NU 52 41 3 2 2 0 0 93 4 105
2011 NU-03 53 38 4 2 2 0 0 91 5 81
2011 NU-04 33 67 0 0 0 0 0 100 0 12
2008 NU 62 36 0 2 0 0 0 98 2 47
2008 NU-03 58 39 0 3 0 0 0 97 3 36

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 41 27 17 9 4 0 1 70 13 70
2018 NU-03 45 27 16 2 7 0 2 74 9 44
2018 NU-04 33 27 20 20 0 0 0 60 20 15
2017 NU 40 36 16 7 1 0 0 75 9 81
2017 NU-03 49 30 15 5 2 0 0 79 7 61
2017 NU-04 14 50 21 14 0 0 0 64 14 14
2014 NU 25 42 20 10 3 0 0 67 14 96
2014 NU-03 24 46 18 11 1 0 0 69 13 72
2014 NU-04 19 38 19 13 13 0 0 56 25 16
2011 NU 23 41 24 8 5 0 0 64 12 105
2011 NU-03 26 43 20 7 4 0 0 69 11 81
2011 NU-04 0 42 42 8 8 0 0 42 17 12
2008 NU 38 38 17 2 4 0 0 77 6 47
2008 NU-03 47 33 14 3 3 0 0 81 6 36

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 4 31 34 18 8 1 3 28 37 71
2018 NU-03 2 29 29 24 9 2 4 36 33 45
2018 NU-04 7 33 47 7 7 0 0 13 40 15
2017 NU 7 26 36 19 11 0 1 30 34 81
2017 NU-03 3 30 34 20 11 0 2 32 33 61
2017 NU-04 14 14 43 14 14 0 0 29 28 14
2014 NU 9 21 39 16 12 1 2 29 31 94
2014 NU-03 7 21 39 20 10 1 1 30 29 71
2014 NU-04 0 27 47 7 20 0 0 27 27 15
2011 NU 10 26 30 25 9 0 1 34 36 105
2011 NU-03 9 25 32 26 9 0 0 35 33 81
2011 NU-04 8 50 17 25 0 0 0 25 58 12
2008 NU 6 32 47 6 4 0 4 11 40 47
2008 NU-03 8 36 44 3 3 0 6 6 47 36

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 31 24 24 7 0 1 31 44 71
2018 NU-03 7 33 31 20 7 0 2 27 41 45
2018 NU-04 27 27 13 27 7 0 0 33 53 15
2017 NU 14 25 33 14 14 0 1 28 39 80
2017 NU-03 7 30 37 12 13 0 2 25 37 60
2017 NU-04 36 14 14 21 14 0 0 36 50 14
2014 NU 15 34 30 13 7 1 0 20 49 96
2014 NU-03 17 31 29 17 7 0 0 24 47 72
2014 NU-04 0 56 31 0 6 6 0 7 60 16
2011 NU 23 22 23 22 9 0 2 31 46 105
2011 NU-03 22 19 25 25 9 0 1 34 41 81
2011 NU-04 33 33 25 8 0 0 0 8 67 12
2008 NU 17 17 32 19 11 0 4 31 36 47
2008 NU-03 19 19 31 17 8 0 6 26 41 36

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 32 30 15 6 0 1 21 49 71
2018 NU-03 18 27 29 20 4 0 2 25 45 45
2018 NU-04 7 40 40 7 7 0 0 13 47 15
2017 NU 20 28 33 9 9 0 1 18 49 81
2017 NU-03 11 28 39 10 10 0 2 20 40 61
2017 NU-04 43 29 14 7 7 0 0 14 71 14
2014 NU 18 29 31 14 5 1 2 19 48 96
2014 NU-03 13 31 36 15 3 1 1 19 44 72
2014 NU-04 38 31 19 6 6 0 0 13 69 16
2011 NU 21 27 25 13 9 1 5 23 51 105
2011 NU-03 17 31 23 15 9 1 4 25 51 81
2011 NU-04 42 17 33 0 0 0 8 0 64 12
2008 NU 21 28 26 13 11 0 2 24 50 47
2008 NU-03 22 31 25 8 11 0 3 20 54 36

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 0 15 23 45 14 0 3 61 16 71
2018 NU-03 0 11 22 49 13 0 4 65 12 45
2018 NU-04 0 20 27 33 20 0 0 53 20 15
2017 NU 8 4 31 25 25 3 5 54 12 80
2017 NU-03 3 3 30 25 30 3 5 60 7 60
2017 NU-04 14 7 36 21 14 0 7 39 23 14
2014 NU 2 7 32 39 16 0 4 57 10 96
2014 NU-03 3 8 33 39 13 0 4 54 12 72
2014 NU-04 0 6 38 44 13 0 0 56 6 16
2011 NU 5 14 25 33 20 0 3 55 20 105
2011 NU-03 2 15 27 33 21 0 1 55 18 81
2011 NU-04 17 17 17 42 0 0 8 45 36 12
2008 NU 11 15 26 30 17 0 2 48 26 47
2008 NU-03 11 17 33 19 17 0 3 37 29 36

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 31 20 23 6 0 1 29 51 70
2018 NU-03 14 32 20 25 7 0 2 33 47 44
2018 NU-04 27 33 13 20 7 0 0 27 60 15
2017 NU 19 20 36 14 9 0 4 23 40 81
2017 NU-03 13 13 46 16 8 0 3 25 27 61
2017 NU-04 29 50 7 0 7 0 7 8 85 14
2014 NU 22 26 21 20 9 1 1 30 49 96
2014 NU-03 18 29 22 19 8 1 1 29 49 72
2014 NU-04 44 19 13 13 13 0 0 25 63 16
2011 NU 26 16 33 15 8 0 2 23 43 105
2011 NU-03 20 17 37 16 9 0 1 25 38 81
2011 NU-04 58 17 17 8 0 0 0 8 75 12
2008 NU 13 28 26 13 15 0 6 30 43 47
2008 NU-03 17 25 25 11 14 0 8 27 45 36

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 24 30 20 6 3 3 27 42 71
2018 NU-03 13 29 29 18 4 2 4 24 45 45
2018 NU-04 20 13 40 27 0 0 0 27 33 15
2017 NU 18 31 36 10 4 1 0 14 50 81
2017 NU-03 13 31 38 13 5 0 0 18 44 61
2017 NU-04 36 29 36 0 0 0 0 0 64 14
2014 NU 17 29 27 15 8 0 3 24 48 95
2014 NU-03 18 26 28 18 8 0 1 27 45 72
2014 NU-04 13 50 25 0 6 0 6 7 67 16
2011 NU 31 25 21 10 12 0 2 22 57 104
2011 NU-03 25 26 24 11 13 0 1 24 52 80
2011 NU-04 58 25 8 8 0 0 0 8 83 12
2008 NU 23 26 23 13 11 0 4 24 51 47
2008 NU-03 28 28 19 8 11 0 6 21 59 36

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 16 36 21 3 1 1 25 38 70
2018 NU-03 23 18 32 23 0 2 2 24 43 44
2018 NU-04 7 20 53 13 7 0 0 20 27 15
2017 NU 18 27 32 15 6 0 1 21 46 81
2017 NU-03 15 28 31 18 7 0 2 25 43 61
2017 NU-04 36 14 36 7 7 0 0 14 50 14
2014 NU 20 24 32 13 5 3 3 19 47 96
2014 NU-03 18 25 32 17 3 3 3 21 46 72
2014 NU-04 25 25 31 0 13 6 0 13 53 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 27 16 12 19 1 0 52 32 67
2018 NU-03 28 23 19 9 19 2 0 52 29 43
2018 NU-04 13 40 7 27 13 0 0 53 40 15
2017 NU 16 33 15 20 16 0 0 49 36 81
2017 NU-03 16 33 15 21 15 0 0 49 36 61
2017 NU-04 21 36 14 14 14 0 0 57 28 14
2014 NU 19 34 18 11 16 2 0 54 28 96
2014 NU-03 17 33 18 11 18 3 0 51 30 72
2014 NU-04 25 38 19 13 6 0 0 63 19 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 32 3 16 18 0 0 63 34 68
2018 NU-03 35 37 0 9 19 0 0 72 28 43
2018 NU-04 20 33 7 27 13 0 0 53 40 15
2017 NU 33 37 7 10 12 0 0 70 22 81
2017 NU-03 38 36 7 8 11 0 0 74 20 61
2017 NU-04 29 43 7 14 7 0 0 72 21 14
2014 NU 32 30 14 16 7 1 0 63 23 96
2014 NU-03 33 25 15 15 10 1 0 59 25 72
2014 NU-04 38 44 0 19 0 0 0 81 19 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 16 12 28 26 4 1 30 58 68
2018 NU-03 12 16 12 26 28 5 2 30 58 43
2018 NU-04 0 27 13 33 27 0 0 27 60 15
2017 NU 4 25 10 24 26 11 0 32 56 80
2017 NU-03 3 25 7 28 23 13 0 33 60 60
2017 NU-04 7 29 14 14 28 7 0 39 46 14
2014 NU 5 21 14 28 21 9 2 29 55 96
2014 NU-03 4 21 13 28 25 10 0 28 58 72
2014 NU-04 13 19 19 31 6 13 0 36 43 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 39 6 16 7 0 0 70 24 67
2018 NU-03 33 40 9 9 9 0 0 72 19 43
2018 NU-04 29 43 0 21 7 0 0 71 29 14
2017 NU 28 49 6 14 4 0 0 76 17 80
2017 NU-03 27 48 7 13 5 0 0 75 18 60
2017 NU-04 36 43 7 14 0 0 0 79 14 14
2014 NU 29 46 10 11 3 0 0 75 15 96
2014 NU-03 28 47 10 11 4 0 0 75 15 72
2014 NU-04 31 50 6 13 0 0 0 81 13 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 43 7 7 7 0 0 78 15 68
2018 NU-03 40 40 5 7 9 0 0 79 16 43
2018 NU-04 27 60 7 7 0 0 0 87 7 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 32 28 14 13 12 0 1 60 25 69
2018 NU-03 39 27 11 9 11 0 2 67 21 44
2018 NU-04 14 36 21 21 7 0 0 50 29 14
2017 NU 37 30 16 9 9 0 0 67 17 81
2017 NU-03 41 25 20 8 7 0 0 66 15 61
2017 NU-04 29 50 0 14 7 0 0 79 21 14
2014 NU 33 34 9 14 9 0 0 68 23 96
2014 NU-03 36 38 10 10 7 0 0 74 17 72
2014 NU-04 19 31 6 25 19 0 0 50 44 16
2011 NU 41 25 11 12 11 0 1 67 22 104
2011 NU-03 45 25 8 11 10 0 1 71 22 80
2011 NU-04 17 17 33 17 17 0 0 33 33 12
2008 NU 23 30 21 17 9 0 0 53 26 47
2008 NU-03 22 28 25 17 8 0 0 50 25 36

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 25 17 13 9 1 0 60 22 69
2018 NU-03 36 23 18 14 7 2 0 60 21 44
2018 NU-04 36 29 14 21 0 0 0 64 21 14
2017 NU 41 32 10 10 6 1 0 74 16 81
2017 NU-03 43 33 11 8 5 0 0 75 13 61
2017 NU-04 36 29 7 14 7 7 0 69 23 14
2014 NU 36 31 11 13 7 1 0 68 20 96
2014 NU-03 39 31 14 10 7 0 0 69 17 72
2014 NU-04 25 38 6 19 6 6 0 67 27 16
2011 NU 38 30 8 15 9 0 0 68 24 104
2011 NU-03 39 30 4 19 9 0 0 69 28 80
2011 NU-04 17 33 25 8 17 0 0 50 25 12
2008 NU 32 30 19 9 6 4 0 64 16 47
2008 NU-03 28 33 17 8 8 6 0 65 18 36

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 39 25 14 6 14 1 0 65 21 69
2018 NU-03 45 18 14 5 16 2 0 65 21 44
2018 NU-04 29 36 21 7 7 0 0 64 14 14
2017 NU 46 25 7 12 9 1 0 71 21 81
2017 NU-03 51 18 8 15 8 0 0 69 23 61
2017 NU-04 36 50 7 0 7 0 0 86 7 14
2014 NU 30 35 9 14 11 0 0 66 25 96
2014 NU-03 35 33 10 11 11 0 0 68 22 72
2014 NU-04 19 38 6 25 13 0 0 56 38 16
2011 NU 38 31 8 15 8 0 0 69 23 104
2011 NU-03 41 30 5 15 9 0 0 71 24 80
2011 NU-04 8 33 25 25 8 0 0 42 33 12
2008 NU 30 30 13 13 15 0 0 60 28 47
2008 NU-03 28 28 14 14 17 0 0 56 31 36

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 46 23 16 3 10 1 0 71 13 69
2018 NU-03 45 25 18 5 7 0 0 70 11 44
2018 NU-04 57 21 14 0 7 0 0 79 7 14
2017 NU 53 21 11 6 6 2 0 76 13 81
2017 NU-03 56 20 15 3 5 2 0 77 8 61
2017 NU-04 50 29 0 7 14 0 0 79 21 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 43 17 10 10 19 0 0 61 29 69
2018 NU-03 48 16 11 9 16 0 0 64 25 44
2018 NU-04 36 21 7 14 21 0 0 57 36 14
2017 NU 45 21 15 8 11 0 0 66 19 80
2017 NU-03 45 22 15 10 8 0 0 67 18 60
2017 NU-04 50 29 0 0 21 0 0 79 21 14
2014 NU 39 26 14 10 11 0 0 65 22 96
2014 NU-03 42 28 10 10 11 0 0 69 21 72
2014 NU-04 19 25 38 6 13 0 0 44 19 16
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 50 0 13 13 0 0 75 25 16
2017 NU 16 47 5 21 11 0 0 63 32 19
2017 NU-03 20 40 10 20 10 0 0 60 30 10
2014 NU 6 50 22 11 11 0 0 56 22 18
2014 NU-03 9 64 9 9 9 0 0 73 18 11

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 27 30 10 17 14 1 0 58 32 70
2018 NU-03 22 31 7 22 16 2 0 55 39 45
2018 NU-04 33 33 7 13 13 0 0 67 27 15
2017 NU 24 35 18 4 14 6 0 63 19 80
2017 NU-03 22 33 22 5 12 7 0 59 18 60
2017 NU-04 36 36 0 0 28 0 0 72 28 14
2014 NU 30 27 15 15 9 4 0 60 25 96
2014 NU-03 26 32 13 14 11 4 0 61 26 72
2014 NU-04 44 13 25 19 0 0 0 56 19 16
2011 NU 28 30 15 11 14 2 0 58 26 105
2011 NU-03 30 28 16 14 12 0 0 58 26 81
2011 NU-04 25 17 0 0 42 17 0 50 50 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 30 7 20 20 0 0 53 40 70
2018 NU-03 20 32 9 16 23 0 0 52 39 44
2018 NU-04 27 20 7 33 13 0 0 47 47 15
2017 NU 23 34 14 13 16 1 0 57 29 80
2017 NU-03 20 33 15 13 17 2 0 54 31 60
2017 NU-04 36 36 0 7 21 0 0 72 28 14
2014 NU 25 26 20 10 17 2 0 52 28 96
2014 NU-03 22 28 19 8 19 3 0 51 29 72
2014 NU-04 31 25 25 13 6 0 0 56 19 16
2011 NU 18 31 16 18 14 2 0 50 33 105
2011 NU-03 19 32 15 20 12 2 0 52 33 81
2011 NU-04 17 8 25 8 42 0 0 25 50 12
2008 NU 26 26 23 13 11 2 0 52 24 47
2008 NU-03 25 22 22 14 14 3 0 49 29 36

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 27 10 20 21 1 0 48 42 70
2018 NU-03 18 27 16 16 22 2 0 45 39 45
2018 NU-04 21 29 0 29 21 0 0 50 50 14
2017 NU 15 31 23 15 16 0 0 46 31 80
2017 NU-03 13 30 25 15 17 0 0 43 32 60
2017 NU-04 21 43 7 7 21 0 0 64 28 14
2014 NU 21 23 15 17 22 3 0 45 40 96
2014 NU-03 19 22 17 15 22 4 0 43 39 72
2014 NU-04 25 25 13 19 19 0 0 50 38 16
2011 NU 16 26 16 22 17 2 0 43 40 104
2011 NU-03 18 29 19 18 16 1 0 47 34 80
2011 NU-04 8 8 0 33 42 8 0 18 82 12
2008 NU 13 21 28 23 11 4 0 36 36 47
2008 NU-03 11 19 31 25 11 3 0 31 37 36

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 27 10 24 23 0 0 44 46 71
2018 NU-03 18 27 9 24 22 0 0 44 47 45
2018 NU-04 13 27 13 27 20 0 0 40 47 15
2017 NU 14 39 16 17 13 1 0 53 30 80
2017 NU-03 17 40 17 12 13 2 0 58 25 60
2017 NU-04 0 50 14 28 7 0 0 50 36 14
2014 NU 18 25 15 19 20 4 0 45 40 96
2014 NU-03 18 24 14 17 22 6 0 44 41 72
2014 NU-04 25 31 13 25 6 0 0 56 31 16
2011 NU 13 30 14 21 20 1 0 44 42 104
2011 NU-03 13 33 13 23 20 0 0 45 43 80
2011 NU-04 0 25 17 17 33 8 0 27 55 12
2008 NU 19 26 15 23 17 0 0 45 40 47
2008 NU-03 17 25 14 25 19 0 0 42 44 36
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 42 10 14 14 0 0 62 28 71
2018 NU-03 18 42 13 11 16 0 0 60 27 45
2018 NU-04 20 53 0 27 0 0 0 73 27 15
2017 NU 21 56 7 9 5 2 0 78 14 81
2017 NU-03 20 56 8 7 7 3 0 78 14 61
2017 NU-04 29 50 7 14 0 0 0 79 14 14
2014 NU 23 39 16 9 9 4 0 64 20 96
2014 NU-03 24 35 17 10 11 4 0 61 22 72
2014 NU-04 25 44 13 13 6 0 0 69 19 16
2011 NU 29 39 14 12 6 0 0 68 18 105
2011 NU-03 30 37 16 12 5 0 0 67 17 81
2011 NU-04 25 25 17 17 17 0 0 50 33 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 39 36 10 7 9 0 0 74 16 70
2018 NU-03 36 38 7 11 9 0 0 73 20 45
2018 NU-04 47 40 7 0 7 0 0 87 7 15
2017 NU 40 33 11 10 4 1 1 75 14 81
2017 NU-03 39 33 15 7 5 2 0 73 12 61
2017 NU-04 50 29 0 21 0 0 0 79 21 14
2014 NU 43 34 10 8 0 4 0 80 9 96
2014 NU-03 44 36 6 10 0 4 0 84 10 72
2014 NU-04 44 25 19 6 0 6 0 73 7 16
2011 NU 34 38 8 10 7 3 0 75 18 105
2011 NU-03 32 42 6 11 7 1 0 75 19 81
2011 NU-04 25 17 25 17 8 8 0 45 27 12
2008 NU 32 36 11 9 9 4 0 71 18 47
2008 NU-03 31 36 11 8 8 6 0 71 18 36

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 32 32 13 10 13 0 0 65 23 71
2018 NU-03 31 36 11 11 11 0 0 67 22 45
2018 NU-04 33 33 20 7 7 0 0 67 13 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 30 16 17 14 4 0 51 33 70
2018 NU-03 20 31 13 18 13 4 0 53 33 45
2018 NU-04 13 33 20 13 20 0 0 47 33 15
2017 NU 21 31 14 15 16 4 0 54 32 81
2017 NU-03 21 31 16 13 13 5 0 55 28 61
2017 NU-04 21 36 7 21 14 0 0 57 36 14
2014 NU 17 27 13 19 18 6 0 47 39 95
2014 NU-03 18 28 13 18 20 3 0 48 39 71
2014 NU-04 13 25 13 31 6 13 0 43 43 16
2011 NU 16 26 16 14 19 9 0 46 36 105
2011 NU-03 19 27 14 16 17 7 0 49 36 81
2011 NU-04 8 8 25 0 42 17 0 20 50 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 29 13 17 17 1 0 52 35 70
2018 NU-03 25 27 11 16 18 2 0 53 35 44
2018 NU-04 13 47 7 20 13 0 0 60 33 15
2017 NU 20 37 11 21 11 0 0 57 32 81
2017 NU-03 23 36 11 20 10 0 0 59 30 61
2017 NU-04 7 43 14 28 7 0 0 50 36 14
2014 NU 19 23 13 26 19 1 0 42 45 96
2014 NU-03 18 24 11 26 19 1 0 42 46 72
2014 NU-04 19 25 6 31 19 0 0 44 50 16
2011 NU 16 35 14 26 8 0 1 52 34 105
2011 NU-03 16 37 14 27 5 0 1 54 33 81
2011 NU-04 0 8 33 33 25 0 0 8 58 12
2008 NU 15 45 17 17 6 0 0 60 23 47
2008 NU-03 14 39 22 17 8 0 0 53 25 36

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 11 14 10 23 32 3 7 28 61 71
2018 NU-03 11 13 4 20 40 4 7 28 68 45
2018 NU-04 13 20 20 20 13 0 13 38 38 15
2017 NU 6 30 12 20 27 1 4 38 49 81
2017 NU-03 8 30 10 23 25 2 3 40 50 61
2017 NU-04 0 43 28 7 14 0 7 46 23 14
2014 NU 15 9 18 19 32 3 4 26 55 96
2014 NU-03 14 11 18 19 32 4 1 26 54 72
2014 NU-04 19 6 19 25 25 0 6 27 53 16
2011 NU 8 19 15 14 34 1 9 29 54 105
2011 NU-03 7 23 17 15 28 0 9 34 47 81
2011 NU-04 0 0 0 17 67 8 8 0 100 12
2008 NU 11 15 24 30 15 0 4 27 48 46
2008 NU-03 3 14 26 31 20 0 6 18 55 35

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 32 23 11 13 1 0 53 24 71
2018 NU-03 16 36 22 13 11 2 0 52 25 45
2018 NU-04 27 27 27 7 13 0 0 53 20 15
2017 NU 23 40 16 10 9 2 0 65 19 81
2017 NU-03 25 39 16 8 8 3 0 66 17 61
2017 NU-04 29 50 7 7 7 0 0 79 14 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 44 37 7 4 3 4 0 85 7 70
2018 NU-03 40 38 9 4 2 7 0 83 7 45
2018 NU-04 53 33 7 7 0 0 0 87 7 15
2017 NU 48 28 11 7 2 2 0 78 10 81
2017 NU-03 51 26 11 7 2 3 0 80 8 61
2017 NU-04 50 36 7 7 0 0 0 86 7 14
2014 NU 44 28 14 5 1 8 0 78 7 96
2014 NU-03 44 29 10 6 1 10 0 82 8 72
2014 NU-04 44 25 25 6 0 0 0 69 6 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 42 7 9 4 3 0 79 13 69
2018 NU-03 36 41 9 7 5 2 0 79 12 44
2018 NU-04 33 47 7 13 0 0 0 80 13 15
2017 NU 35 46 6 6 4 3 0 83 10 80
2017 NU-03 35 47 7 5 3 3 0 84 9 60
2017 NU-04 43 43 0 7 7 0 0 86 14 14
2014 NU 33 35 17 7 2 5 0 73 10 96
2014 NU-03 33 36 14 8 1 7 0 75 10 72
2014 NU-04 38 31 31 0 0 0 0 69 0 16
2011 NU 31 34 17 11 4 3 1 67 15 104
2011 NU-03 33 31 15 13 4 4 1 67 17 80
2011 NU-04 17 42 33 0 8 0 0 58 8 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 47 30 13 7 3 0 0 77 10 70
2018 NU-03 49 29 11 9 2 0 0 78 11 45
2018 NU-04 47 27 20 7 0 0 0 73 7 15
2017 NU 41 40 8 5 6 0 0 81 11 80
2017 NU-03 42 40 5 7 7 0 0 82 13 60
2017 NU-04 50 43 0 0 7 0 0 93 7 14
2014 NU 44 39 11 6 0 0 0 82 6 96
2014 NU-03 44 39 11 6 0 0 0 83 6 72
2014 NU-04 44 44 6 6 0 0 0 88 6 16
2011 NU 49 29 11 6 6 0 0 78 12 104
2011 NU-03 50 28 11 6 5 0 0 78 11 80
2011 NU-04 25 42 8 8 17 0 0 67 25 12
2008 NU 40 49 6 4 0 0 0 89 4 47
2008 NU-03 36 50 8 6 0 0 0 86 6 36

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 31 12 13 6 1 0 69 19 68
2018 NU-03 36 29 13 16 7 0 0 64 22 45
2018 NU-04 33 40 13 13 0 0 0 73 13 15
2017 NU 39 31 10 13 7 0 0 70 20 80
2017 NU-03 37 37 10 10 7 0 0 73 17 60
2017 NU-04 57 14 7 7 14 0 0 72 21 14
2014 NU 31 29 14 11 13 2 0 62 24 96
2014 NU-03 31 28 11 13 17 1 0 59 30 72
2014 NU-04 31 38 19 6 0 6 0 73 7 16
2011 NU 30 30 23 11 5 1 0 61 16 105
2011 NU-03 32 31 20 11 5 1 0 64 16 81
2011 NU-04 0 33 50 8 8 0 0 33 17 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 34 10 11 9 1 0 70 20 70
2018 NU-03 38 31 9 11 11 0 0 69 22 45
2018 NU-04 27 47 13 13 0 0 0 73 13 15
2017 NU 38 33 10 14 6 0 0 70 20 80
2017 NU-03 37 35 12 13 3 0 0 72 17 60
2017 NU-04 50 29 0 7 14 0 0 79 21 14
2014 NU 28 36 10 11 14 0 0 65 25 96
2014 NU-03 26 35 10 11 18 0 0 61 29 72
2014 NU-04 31 44 13 13 0 0 0 75 13 16
2011 NU 33 31 20 11 4 0 0 65 15 105
2011 NU-03 37 32 16 11 4 0 0 69 15 81
2011 NU-04 0 42 33 17 8 0 0 42 25 12
2008 NU 28 49 11 9 4 0 0 77 13 47
2008 NU-03 31 39 14 11 6 0 0 69 17 36

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 27 14 10 14 4 0 60 25 70
2018 NU-03 33 24 16 9 13 4 0 60 23 45
2018 NU-04 20 33 13 13 20 0 0 53 33 15
2017 NU 34 26 16 13 10 1 0 61 23 80
2017 NU-03 35 28 15 12 8 2 0 64 20 60
2017 NU-04 36 29 14 14 7 0 0 64 21 14
2014 NU 33 17 15 15 15 6 0 53 31 96
2014 NU-03 31 19 15 13 17 6 0 53 31 72
2014 NU-04 38 13 13 25 0 13 0 57 29 16
2011 NU 35 16 22 11 10 4 1 54 23 105
2011 NU-03 38 15 22 11 9 4 1 56 21 81
2011 NU-04 0 25 25 8 33 8 0 27 45 12
2008 NU 30 28 19 9 13 2 0 59 22 47
2008 NU-03 25 25 22 8 17 3 0 51 26 36
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 NU 27 41 31 70
2018 NU-03 29 38 33 45
2018 NU-04 13 53 33 15
2017 NU 16 54 30 80
2017 NU-03 18 52 30 60
2017 NU-04 7 64 29 14
2014 NU 26 36 38 96
2014 NU-03 28 36 36 72
2014 NU-04 19 44 38 16
2011 NU 17 45 38 105
2011 NU-03 19 44 37 81
2011 NU-04 17 33 50 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 NU 47 0 21 21 5 5 19
2018 NU-03 54 0 15 15 8 8 13
2017 NU 31 15 15 15 8 15 13
2017 NU-03 36 18 18 9 0 18 11
2014 NU 36 20 28 16 9999 0 25
2014 NU-03 30 25 30 15 9999 0 20
2011 NU 28 11 50 0 9999 11 18
2011 NU-03 27 7 53 0 9999 13 15
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 17 83 70
2018 NU-03 11 89 44
2018 NU-04 33 67 15

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 50 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 NU 0 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 NU 45 11

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 NU 55 11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 NU 55 11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 NU 0 11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 58 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 NU 42 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 42 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 NU 0 11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 NU 0 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NU 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 45 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 NU 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 25 13 10 18 13 1 52 33 68
2018 NU-03 16 27 14 9 18 14 2 51 32 44
2018 NU-04 29 14 21 21 7 7 0 46 31 14
2017 NU 19 22 21 14 14 9 2 46 31 81
2017 NU-03 15 25 16 18 13 10 3 45 36 61
2017 NU-04 43 14 21 0 21 0 0 57 21 14
2014 NU 18 18 16 16 8 18 7 47 32 96
2014 NU-03 17 15 14 18 10 18 8 43 38 72
2014 NU-04 25 19 25 6 6 13 6 54 15 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 26 16 12 12 3 0 59 24 68
2018 NU-03 30 32 16 11 9 2 0 63 21 44
2018 NU-04 36 14 21 21 7 0 0 50 29 14
2017 NU 28 32 15 11 10 4 0 63 22 81
2017 NU-03 25 31 18 13 10 3 0 58 24 61
2017 NU-04 50 21 7 7 14 0 0 72 21 14
2014 NU 23 36 17 10 7 6 0 63 19 96
2014 NU-03 21 36 15 13 8 7 0 61 22 72
2014 NU-04 31 44 19 0 6 0 0 75 6 16
2011 NU 30 30 15 13 6 6 0 64 20 105
2011 NU-03 31 31 15 15 5 4 0 64 21 81
2011 NU-04 17 17 17 17 17 17 0 40 40 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 10 90 70

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 26 20 6 6 19 3 60 15 70
2018 NU-03 16 27 27 5 5 16 5 54 11 44
2018 NU-04 33 20 13 7 0 27 0 73 9 15
2017 NU 22 23 26 7 4 16 1 55 13 81
2017 NU-03 21 23 26 7 5 16 2 54 14 61
2017 NU-04 36 21 28 7 0 7 0 62 8 14
2014 NU 17 17 28 4 0 23 11 51 6 95
2014 NU-03 14 20 24 6 0 28 8 53 9 71
2014 NU-04 31 6 50 0 0 0 13 43 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 32 32 20 7 3 6 0 68 11 69
2018 NU-03 28 37 23 5 2 5 0 68 7 43
2018 NU-04 40 27 20 7 0 7 0 71 7 15
2017 NU 40 27 16 6 5 5 1 71 12 81
2017 NU-03 36 30 16 5 7 5 2 70 12 61
2017 NU-04 50 21 21 7 0 0 0 72 7 14
2014 NU 29 27 26 4 0 13 1 65 5 96
2014 NU-03 26 28 25 6 0 15 0 64 7 72
2014 NU-04 44 25 25 0 0 0 6 73 0 16
2011 NU 37 35 13 4 2 10 0 79 6 104
2011 NU-03 40 35 13 3 3 8 0 81 5 80
2011 NU-04 17 25 25 17 0 17 0 50 20 12
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 28 17 17 20 0 1 46 37 71
2018 NU-03 13 27 20 20 18 0 2 41 39 45
2018 NU-04 20 33 7 7 33 0 0 53 40 15
2017 NU 23 19 21 18 19 0 1 42 37 80
2017 NU-03 27 18 23 18 12 0 2 46 31 60
2017 NU-04 14 21 14 14 36 0 0 36 50 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 25 14 28 7 0 3 49 36 71
2018 NU-03 29 24 16 18 9 0 4 56 28 45
2018 NU-04 20 13 13 53 0 0 0 33 53 15
2017 NU 21 33 21 15 8 1 1 55 23 80
2017 NU-03 27 30 22 12 7 2 2 59 19 60
2017 NU-04 7 36 28 21 7 0 0 43 29 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 31 18 4 6 0 4 71 10 71
2018 NU-03 44 24 16 4 4 0 7 74 10 45
2018 NU-04 27 47 27 0 0 0 0 73 0 15
2017 NU 37 37 15 4 6 0 1 75 10 81
2017 NU-03 44 31 13 3 7 0 2 77 10 61
2017 NU-04 21 57 21 0 0 0 0 79 0 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 17 21 14 21 3 1 41 37 71
2018 NU-03 22 20 24 16 11 4 2 45 29 45
2018 NU-04 27 0 20 7 47 0 0 27 53 15
2017 NU 13 30 24 19 13 1 1 44 32 80
2017 NU-03 15 32 23 15 12 2 2 48 28 60
2017 NU-04 0 21 36 29 14 0 0 21 43 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 15 11 3 4 0 13 79 8 71
2018 NU-03 58 13 11 0 4 0 13 82 5 45
2018 NU-04 53 20 7 7 7 0 7 79 14 15
2017 NU 48 30 8 5 3 0 6 84 8 79
2017 NU-03 48 35 7 2 3 0 5 88 5 60
2017 NU-04 54 15 15 8 0 0 8 75 8 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 25 22 7 10 0 1 60 18 69
2018 NU-03 34 34 18 5 7 0 2 70 12 44
2018 NU-04 36 0 36 7 21 0 0 36 29 14
2017 NU 28 34 15 14 8 0 1 63 22 79
2017 NU-03 31 36 15 10 7 0 2 67 17 59
2017 NU-04 21 36 14 14 14 0 0 57 29 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 29 34 10 7 0 0 49 17 70
2018 NU-03 20 24 42 9 4 0 0 44 13 45
2018 NU-04 20 27 27 20 7 0 0 47 27 15
2017 NU 26 33 17 15 7 0 1 60 22 81
2017 NU-03 26 33 21 11 7 0 2 60 18 61
2017 NU-04 29 43 7 21 0 0 0 72 21 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 41 21 7 9 0 3 62 16 70
2018 NU-03 22 44 16 7 7 0 4 70 14 45
2018 NU-04 13 33 33 13 7 0 0 47 20 15
2017 NU 23 33 23 11 6 1 1 58 18 81
2017 NU-03 25 30 30 10 3 2 2 56 14 61
2017 NU-04 21 50 7 7 14 0 0 72 21 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 24 17 13 10 0 0 61 23 71
2018 NU-03 40 22 16 16 7 0 0 62 22 45
2018 NU-04 40 27 20 13 0 0 0 67 13 15
2017 NU 37 31 15 6 10 0 1 69 16 81
2017 NU-03 38 33 18 3 7 0 2 72 10 61
2017 NU-04 43 29 7 14 7 0 0 72 21 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 41 35 10 4 8 0 1 77 13 71
2018 NU-03 42 38 11 2 4 0 2 82 7 45
2018 NU-04 47 33 7 7 7 0 0 80 13 15
2017 NU 34 34 19 5 5 0 3 70 10 79
2017 NU-03 38 32 20 5 3 0 2 71 8 60
2017 NU-04 23 39 23 8 8 0 0 62 15 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 55 21 14 4 3 0 3 78 7 71
2018 NU-03 58 20 16 4 0 0 2 80 5 45
2018 NU-04 47 33 13 0 7 0 0 80 7 15
2017 NU 46 28 14 6 5 0 1 75 11 81
2017 NU-03 48 26 13 7 5 0 2 75 12 61
2017 NU-04 43 36 7 7 7 0 0 79 14 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 69 19 4 1 3 0 4 91 4 70
2018 NU-03 73 16 5 2 0 0 5 93 2 44
2018 NU-04 80 13 7 0 0 0 0 93 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 63 13 8 6 7 0 3 78 13 71
2018 NU-03 62 18 11 7 0 0 2 82 7 45
2018 NU-04 67 7 7 7 13 0 0 73 20 15
2017 NU 63 16 10 7 4 0 0 79 11 81
2017 NU-03 62 18 10 5 5 0 0 80 10 61
2017 NU-04 72 7 14 7 0 0 0 79 7 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 49 31 13 4 3 0 0 80 7 71
2018 NU-03 53 29 11 4 2 0 0 82 7 45
2018 NU-04 47 33 13 0 7 0 0 80 7 15
2017 NU 48 35 10 2 4 0 1 84 6 80
2017 NU-03 47 38 7 2 5 0 2 86 7 60
2017 NU-04 43 29 21 7 0 0 0 72 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 43 26 11 10 10 0 0 69 20 70
2018 NU-03 43 20 16 11 9 0 0 64 20 44
2018 NU-04 40 40 0 7 13 0 0 80 20 15
2017 NU 49 25 7 7 10 0 1 75 17 81
2017 NU-03 44 33 5 5 11 0 2 78 17 61
2017 NU-04 72 0 7 14 7 0 0 72 21 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 52 10 6 1 0 0 31 90 2 71
2018 NU-03 51 7 2 0 0 0 40 96 0 45
2018 NU-04 47 20 13 7 0 0 13 77 8 15
2017 NU 67 6 5 3 1 0 18 89 5 80
2017 NU-03 70 5 2 2 2 0 20 94 4 60
2017 NU-04 57 14 14 7 0 0 7 77 8 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 66 20 7 4 0 0 3 88 4 71
2018 NU-03 64 22 9 2 0 0 2 89 2 45
2018 NU-04 47 27 7 13 0 0 7 79 14 15
2017 NU 72 15 10 0 0 0 3 90 0 79
2017 NU-03 73 14 10 0 0 0 3 89 0 59
2017 NU-04 71 21 7 0 0 0 0 93 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 82 10 3 3 1 1 0 93 4 71
2018 NU-03 78 11 4 2 2 2 0 91 5 45
2018 NU-04 100 0 0 0 0 0 0 100 0 15
2017 NU 79 9 2 2 5 0 2 90 8 81
2017 NU-03 84 7 2 0 5 0 3 93 5 61
2017 NU-04 64 14 7 7 7 0 0 79 14 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 32 10 4 0 0 0 86 4 71
2018 NU-03 47 38 13 2 0 0 0 84 2 45
2018 NU-04 67 27 7 0 0 0 0 93 0 15
2017 NU 41 44 9 4 0 0 3 87 4 80
2017 NU-03 44 44 7 2 0 0 3 92 2 61
2017 NU-04 29 50 14 7 0 0 0 79 7 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 37 32 10 7 0 0 51 17 71
2018 NU-03 18 42 24 11 4 0 0 60 16 45
2018 NU-04 13 20 53 7 7 0 0 33 13 15
2017 NU 12 32 39 15 1 0 0 44 16 81
2017 NU-03 15 38 31 15 2 0 0 52 16 61
2017 NU-04 7 21 57 14 0 0 0 29 14 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 26 29 24 9 0 0 33 39 70
2018 NU-03 9 25 30 23 14 0 0 36 34 44
2018 NU-04 20 27 27 27 0 0 0 27 47 15
2017 NU 10 33 37 17 2 0 0 20 43 81
2017 NU-03 10 31 36 21 2 0 0 23 41 61
2017 NU-04 14 36 36 7 7 0 0 14 50 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 30 15 18 4 1 0 61 23 71
2018 NU-03 31 31 16 18 2 2 0 64 20 45
2018 NU-04 33 27 13 27 0 0 0 60 27 15
2017 NU 25 40 16 14 6 0 0 64 20 81
2017 NU-03 23 44 16 10 7 0 0 67 16 61
2017 NU-04 43 21 14 14 7 0 0 64 21 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 35 14 15 14 0 0 56 30 71
2018 NU-03 20 44 13 11 11 0 0 64 22 45
2018 NU-04 20 20 13 33 13 0 0 40 47 15
2017 NU 10 46 16 19 10 0 0 56 28 81
2017 NU-03 11 46 18 16 8 0 0 57 25 61
2017 NU-04 7 57 7 7 21 0 0 64 29 14
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 34 21 15 11 1 0 17 83 71
2018 NU-03 7 40 22 20 9 2 0 7 93 45
2018 NU-04 33 20 13 7 27 0 0 33 67 15
2017 NU 28 23 16 14 16 3 1 29 71 80
2017 NU-03 35 25 17 13 7 2 2 36 64 60
2017 NU-04 7 14 7 14 50 7 0 8 92 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 16 57
2018 NU-03 12 41
2017 NU 18 55
2017 NU-03 14 37
2017 NU-04 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 42 57
2018 NU-03 41 41
2017 NU 38 55
2017 NU-03 32 37
2017 NU-04 50 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 14 57
2018 NU-03 15 41
2017 NU 15 55
2017 NU-03 11 37
2017 NU-04 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 NU 30 57
2018 NU-03 29 41
2017 NU 36 55
2017 NU-03 38 37
2017 NU-04 33 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 NU 4 57
2018 NU-03 2 41
2017 NU 16 55
2017 NU-03 19 37
2017 NU-04 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 NU 39 57
2018 NU-03 41 41

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 NU 49 57
2018 NU-03 44 41
2017 NU 62 55
2017 NU-03 68 37
2017 NU-04 50 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 NU 0 46 16 16 7 16 57
2018 NU-03 0 53 18 13 8 10 40
2018 NU-04 0 30 0 20 10 40 10
2017 NU 9 40 16 13 5 16 55
2017 NU-03 11 49 16 11 5 8 37
2017 NU-04 8 17 17 8 8 42 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 28 72 57
2018 NU-03 30 70 40
2018 NU-04 20 80 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 9 30 19 21 12 2 7 42 37 57
2018 NU-03 7 29 20 20 12 2 10 42 36 41
2018 NU-04 0 50 10 20 20 0 0 50 40 10
2017 NU 9 11 13 27 31 0 9 22 64 55
2017 NU-03 11 11 14 27 24 0 14 25 59 37
2017 NU-04 8 8 17 25 42 0 0 17 67 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 2 14 18 18 42 5 2 17 64 57
2018 NU-03 3 15 18 20 38 5 3 19 62 40
2018 NU-04 0 10 10 10 70 0 0 10 80 10
2017 NU 2 4 11 16 60 2 5 6 82 55
2017 NU-03 3 3 8 19 57 3 8 6 85 37
2017 NU-04 0 8 25 8 58 0 0 8 67 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 17 18 11 8 1 10 57 22 71
2018 NU-03 36 16 18 9 9 2 11 59 21 45
2018 NU-04 20 20 27 13 7 0 13 46 23 15
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