2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 45 40 2 10 2 0 0 86 12 42
2018 HS-06 52 48 0 0 0 0 0 100 0 21
2017 HS 30 49 10 8 3 0 0 79 11 72
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2014 HS 43 43 6 7 1 0 0 86 8 72
2014 HS-06 49 42 4 4 0 0 0 91 4 45
2011 HS 37 39 5 11 3 0 5 80 14 75
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 42 38 4 9 2 0 4 84 12 45
2008 HS 32 27 7 24 10 0 0 59 34 41
2008 HS-06 48 26 4 19 4 0 0 74 22 27

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 50 38 7 5 0 0 0 88 5 42
2018 HS-06 52 38 0 10 0 0 0 90 10 21
2017 HS 41 46 7 4 0 0 1 88 4 68
2017 HS-06 42 46 6 4 0 0 2 89 4 48
2014 HS 54 40 1 1 3 0 0 94 4 72
2014 HS-06 53 44 0 0 2 0 0 98 2 45
2011 HS 67 24 4 4 1 0 0 91 5 75
2011 HS-02 64 9 18 0 9 0 0 73 9 11
2011 HS-06 62 33 2 2 0 0 0 96 2 45
2008 HS 61 32 2 2 2 0 0 93 5 41
2008 HS-06 59 33 4 4 0 0 0 93 4 27

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 63 32 5 0 0 0 0 95 0 41
2018 HS-06 52 43 5 0 0 0 0 95 0 21
2017 HS 65 25 4 5 1 0 0 90 6 68
2017 HS-06 75 21 0 2 2 0 0 96 4 48
2014 HS 66 30 0 1 3 0 0 96 4 71
2014 HS-06 73 27 0 0 0 0 0 100 0 44
2011 HS 75 20 1 3 1 0 0 95 4 75
2011 HS-02 64 27 0 0 9 0 0 91 9 11
2011 HS-06 82 16 0 2 0 0 0 98 2 45
2008 HS 83 10 0 2 5 0 0 93 7 41
2008 HS-06 89 7 0 0 4 0 0 96 4 27

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 45 31 12 10 2 0 0 76 12 42
2018 HS-06 43 38 5 10 5 0 0 81 14 21
2017 HS 34 31 17 9 9 0 0 65 18 68
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2014 HS 39 33 14 10 4 0 0 72 14 72
2014 HS-06 33 40 13 11 2 0 0 73 13 45
2011 HS 37 41 8 7 7 0 0 79 13 75
2011 HS-02 36 45 0 9 9 0 0 82 18 11
2011 HS-06 33 42 11 7 7 0 0 76 13 45

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 38 48 7 2 5 0 0 86 7 42
2018 HS-06 38 52 5 0 5 0 0 90 5 21
2017 HS 40 43 8 4 4 0 0 84 8 72
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2014 HS 46 50 1 3 0 0 0 96 3 72
2014 HS-06 44 51 2 2 0 0 0 96 2 45
2011 HS 52 39 3 7 0 0 0 91 7 75
2011 HS-02 55 36 9 0 0 0 0 91 0 11
2011 HS-06 47 47 0 7 0 0 0 93 7 45
2008 HS 56 39 2 2 0 0 0 95 2 41
2008 HS-06 67 30 4 0 0 0 0 96 0 27

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 29 33 17 10 12 0 0 62 21 42
2018 HS-06 29 43 14 0 14 0 0 71 14 21
2017 HS 19 31 19 14 16 0 0 50 31 72
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2014 HS 24 40 11 21 4 0 0 64 25 72
2014 HS-06 24 42 11 22 0 0 0 67 22 45
2011 HS 23 41 13 13 9 0 0 64 23 75
2011 HS-02 45 36 9 9 0 0 0 82 9 11
2011 HS-06 16 42 16 16 11 0 0 58 27 45

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 43 43 12 2 0 0 0 86 2 42
2018 HS-06 48 52 0 0 0 0 0 100 0 21
2017 HS 35 41 15 4 4 0 0 76 8 72
2017 HS-06 39 41 12 2 6 0 0 80 8 49

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 32 49 15 5 0 0 0 80 5 41
2018 HS-06 29 62 10 0 0 0 0 90 0 21
2017 HS 46 39 8 3 3 1 0 86 6 72
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2014 HS 49 40 7 3 1 0 0 89 4 72
2014 HS-06 42 44 9 4 0 0 0 87 4 45
2011 HS 56 37 4 1 0 1 0 95 1 75
2011 HS-02 73 27 0 0 0 0 0 100 0 11
2011 HS-06 53 38 7 2 0 0 0 91 2 45
2008 HS 61 32 0 5 2 0 0 93 7 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 29 37 15 10 10 0 0 66 20 41
2018 HS-06 24 48 10 10 10 0 0 71 19 21
2017 HS 27 26 25 13 8 1 0 54 21 72
2017 HS-06 31 29 20 10 8 2 0 60 19 49

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 68 24 2 2 2 0 0 93 5 41
2018 HS-06 67 29 0 5 0 0 0 95 5 21
2017 HS 66 31 3 0 0 0 0 97 0 70
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2014 HS 85 12 3 0 0 0 0 97 0 72
2014 HS-06 84 13 2 0 0 0 0 98 0 45
2011 HS 81 15 4 0 0 0 0 96 0 75
2011 HS-02 91 9 0 0 0 0 0 100 0 11
2011 HS-06 82 16 2 0 0 0 0 98 0 45

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 12 54 22 5 7 0 0 66 12 41
2018 HS-06 5 52 33 5 5 0 0 57 10 21
2017 HS 17 46 10 11 16 0 0 63 27 70
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2014 HS 7 51 11 19 11 0 0 58 30 72
2014 HS-06 7 51 11 22 9 0 0 58 31 45
2011 HS 21 37 16 21 4 0 0 59 25 75
2011 HS-02 18 55 9 9 9 0 0 73 18 11
2011 HS-06 16 33 24 22 4 0 0 49 27 45

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 22 49 12 2 15 0 0 71 17 41
2018 HS-06 24 52 14 0 10 0 0 76 10 21
2017 HS 22 35 16 17 10 0 0 57 27 70
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2014 HS 18 48 18 7 8 0 0 67 15 72
2014 HS-06 18 51 16 9 7 0 0 69 16 45

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 27 61 5 2 5 0 0 88 7 41
2018 HS-06 19 76 0 0 5 0 0 95 5 21
2017 HS 30 41 14 4 10 0 0 71 14 70
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2014 HS 28 53 11 7 1 0 0 81 8 72
2014 HS-06 31 56 11 2 0 0 0 87 2 45
2011 HS 49 36 5 8 1 0 0 85 9 74
2011 HS-02 55 36 0 9 0 0 0 91 9 11
2011 HS-06 45 39 5 9 2 0 0 84 11 44

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 54 39 2 0 2 2 0 95 3 41
2018 HS-06 43 52 0 0 5 0 0 95 5 21
2017 HS 46 39 11 4 0 0 0 84 4 70
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2014 HS 64 33 0 0 3 0 0 97 3 72
2014 HS-06 64 33 0 0 2 0 0 98 2 45
2011 HS 65 27 4 3 0 1 0 93 3 75
2011 HS-02 64 27 9 0 0 0 0 91 0 11
2011 HS-06 64 29 4 2 0 0 0 93 2 45
2008 HS 68 27 2 2 0 0 0 95 2 41
2008 HS-06 78 22 0 0 0 0 0 100 0 27

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 53 28 14 0 5 0 0 81 5 43
2018 HS-06 59 23 18 0 0 0 0 82 0 22
2017 HS 36 41 13 7 3 0 0 78 10 72
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2014 HS 41 37 16 3 3 0 0 78 6 72
2014 HS-06 38 40 18 2 2 0 0 78 4 45
2011 HS 51 25 15 8 1 0 0 76 9 75
2011 HS-02 64 18 0 18 0 0 0 82 18 11
2011 HS-06 49 24 20 4 2 0 0 73 7 45
2008 HS 37 41 17 5 0 0 0 78 5 41
2008 HS-06 44 41 11 4 0 0 0 85 4 27

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 5 21 45 10 19 0 0 29 26 42
2018 HS-06 0 18 50 9 23 0 0 32 18 22
2017 HS 4 30 35 10 16 1 3 27 35 68
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2014 HS 10 24 30 33 4 0 0 37 34 71
2014 HS-06 9 34 30 25 2 0 0 27 43 44
2011 HS 0 33 31 23 9 1 3 33 35 75
2011 HS-02 0 27 27 27 9 0 9 40 30 11
2011 HS-06 0 36 31 18 11 2 2 30 37 45
2008 HS 2 22 37 20 20 0 0 39 24 41
2008 HS-06 4 19 30 19 30 0 0 48 22 27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 5 28 30 23 12 0 2 36 33 43
2018 HS-06 0 23 27 36 14 0 0 50 23 22
2017 HS 16 20 40 6 16 0 3 22 37 70
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2014 HS 11 21 31 28 8 1 0 36 33 71
2014 HS-06 7 30 34 23 5 2 0 28 37 44
2011 HS 4 27 32 20 13 1 3 35 32 75
2011 HS-02 9 27 27 18 0 0 18 22 44 11
2011 HS-06 4 29 33 16 16 2 0 32 34 45
2008 HS 10 15 37 22 17 0 0 39 24 41
2008 HS-06 4 15 30 26 26 0 0 52 19 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 16 30 21 12 16 0 5 29 49 43
2018 HS-06 9 32 14 23 18 0 5 43 43 22
2017 HS 13 20 32 10 11 1 12 25 38 69
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2014 HS 12 17 31 26 9 1 3 37 31 71
2014 HS-06 14 23 27 20 9 2 5 32 39 44
2011 HS 5 18 28 27 12 1 8 43 25 74
2011 HS-02 9 18 18 36 0 0 18 44 33 11
2011 HS-06 5 20 27 23 14 2 9 41 28 44
2008 HS 5 17 44 20 15 0 0 34 22 41
2008 HS-06 0 11 41 26 22 0 0 48 11 27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 2 9 26 40 21 0 2 62 12 43
2018 HS-06 0 5 23 45 27 0 0 73 5 22
2017 HS 4 10 22 34 17 0 12 59 17 68
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2014 HS 3 7 30 37 15 1 7 56 11 70
2014 HS-06 5 9 35 28 12 2 9 45 16 43
2011 HS 1 9 23 33 21 0 12 62 12 75
2011 HS-02 0 9 18 36 9 0 27 63 13 11
2011 HS-06 2 9 22 31 22 0 13 62 13 45
2008 HS 5 2 17 54 22 0 0 76 7 41
2008 HS-06 0 0 19 56 26 0 0 81 0 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 23 28 7 23 16 0 2 40 52 43
2018 HS-06 27 23 0 32 18 0 0 50 50 22
2017 HS 20 20 33 13 7 0 7 21 43 70
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2014 HS 15 31 24 19 8 0 3 28 47 71
2014 HS-06 14 39 27 11 5 0 5 17 55 44
2011 HS 9 20 35 17 12 0 7 31 31 75
2011 HS-02 18 0 36 18 9 0 18 33 22 11
2011 HS-06 4 27 33 16 13 0 7 31 33 45
2008 HS 10 10 40 23 15 0 3 38 21 40
2008 HS-06 4 7 44 22 19 0 4 42 12 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 14 21 19 26 17 2 0 44 37 42
2018 HS-06 14 18 14 41 14 0 0 55 32 22
2017 HS 17 17 32 15 11 0 7 28 38 69
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2014 HS 14 14 31 28 9 1 3 39 29 71
2014 HS-06 14 16 25 32 7 2 5 41 32 44
2011 HS 5 15 36 23 11 1 9 37 22 75
2011 HS-02 0 9 45 9 9 9 18 25 13 11
2011 HS-06 9 16 36 24 9 0 7 36 26 45
2008 HS 2 15 34 27 20 2 0 48 18 41
2008 HS-06 0 7 30 33 26 4 0 62 8 27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 9 21 28 14 16 7 5 34 34 43
2018 HS-06 0 18 32 18 23 5 5 45 20 22
2017 HS 14 18 28 17 8 1 13 30 38 70
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2014 HS 14 14 31 21 12 6 3 36 31 71
2014 HS-06 11 16 36 16 11 5 5 30 30 44
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 14 44 19 9 12 0 2 60 21 43
2018 HS-06 14 50 14 5 14 0 5 67 19 22
2017 HS 15 36 17 18 11 1 2 53 30 72
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2014 HS 18 34 17 15 12 1 1 54 28 72
2014 HS-06 18 36 18 16 11 2 0 55 27 45

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 26 35 21 14 5 0 0 60 19 43
2018 HS-06 27 41 23 0 9 0 0 68 9 22
2017 HS 26 29 14 13 18 0 0 56 31 72
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2014 HS 31 37 11 7 12 0 1 69 20 72
2014 HS-06 27 40 11 7 16 0 0 67 22 45

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 10 31 26 17 12 5 0 43 30 42
2018 HS-06 14 32 23 14 18 0 0 45 32 22
2017 HS 4 14 25 19 32 6 0 19 54 72
2017 HS-06 6 18 16 16 39 4 0 26 57 49
2014 HS 6 23 15 25 23 6 1 32 52 72
2014 HS-06 4 18 18 33 18 9 0 24 56 45

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 35 40 7 14 5 0 0 74 19 43
2018 HS-06 32 50 9 9 0 0 0 82 9 22
2017 HS 21 42 12 15 10 0 0 63 25 72
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2014 HS 31 50 1 11 7 0 0 81 18 72
2014 HS-06 29 51 2 9 9 0 0 80 18 45

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 28 42 21 2 5 2 0 71 7 43
2018 HS-06 23 50 23 0 5 0 0 73 5 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 28 40 12 12 9 0 0 67 21 43
2018 HS-06 23 45 9 5 18 0 0 68 23 22
2017 HS 24 29 21 13 11 1 0 54 25 70
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2014 HS 29 40 17 3 11 0 0 70 14 72
2014 HS-06 31 42 16 2 9 0 0 73 11 45
2011 HS 29 36 16 13 5 0 0 65 19 75
2011 HS-02 55 27 0 18 0 0 0 82 18 11
2011 HS-06 16 40 24 13 7 0 0 56 20 45
2008 HS 39 29 5 7 20 0 0 68 27 41
2008 HS-06 44 30 7 7 11 0 0 74 19 27

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 30 42 12 7 7 2 0 74 14 43
2018 HS-06 32 41 5 5 14 5 0 76 19 22
2017 HS 23 30 18 14 11 3 0 55 26 70
2017 HS-06 25 31 15 17 10 2 0 57 28 48
2014 HS 34 37 12 5 10 1 0 72 15 72
2014 HS-06 33 36 16 7 9 0 0 69 16 45
2011 HS 32 39 13 9 3 4 0 74 13 75
2011 HS-02 45 27 18 0 9 0 0 73 9 11
2011 HS-06 24 44 11 13 2 4 0 72 16 45
2008 HS 39 27 12 2 15 5 0 69 18 41
2008 HS-06 56 11 15 4 11 4 0 69 15 27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 40 37 9 12 2 0 0 77 14 43
2018 HS-06 32 45 9 9 5 0 0 77 14 22
2017 HS 27 33 8 16 14 0 1 61 30 70
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2014 HS 24 46 8 14 8 0 0 70 22 72
2014 HS-06 20 53 9 9 9 0 0 73 18 45
2011 HS 24 41 12 19 4 0 0 65 23 75
2011 HS-02 36 55 0 9 0 0 0 91 9 11
2011 HS-06 18 38 13 27 4 0 0 56 31 45
2008 HS 39 24 10 10 17 0 0 63 27 41
2008 HS-06 37 30 15 7 11 0 0 67 19 27

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 42 33 12 7 5 2 0 76 12 43
2018 HS-06 36 36 14 5 9 0 0 73 14 22
2017 HS 31 26 18 8 12 3 1 60 22 72
2017 HS-06 33 27 16 10 10 2 2 62 21 49

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 33 42 16 7 2 0 0 74 9 43
2018 HS-06 23 50 14 9 5 0 0 73 14 22
2017 HS 28 26 15 11 15 3 1 57 27 72
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2014 HS 35 35 12 8 10 0 0 70 18 72
2014 HS-06 33 33 13 11 9 0 0 67 20 45
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 38 31 12 2 10 7 0 74 13 42
2018 HS-06 32 45 5 0 14 5 0 81 14 22
2017 HS 29 32 14 9 13 3 0 63 22 71
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2014 HS 31 39 10 11 8 1 0 71 20 72
2014 HS-06 36 38 11 7 7 2 0 75 14 45
2011 HS 35 29 16 8 9 1 1 66 18 75
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 36 20 18 11 13 0 2 57 25 45

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 31 33 10 12 10 5 0 68 23 42
2018 HS-06 18 55 5 9 14 0 0 73 23 22
2017 HS 21 38 15 13 9 5 0 62 22 71
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2014 HS 30 35 8 16 10 1 0 65 27 72
2014 HS-06 31 36 9 13 9 2 0 68 23 45
2011 HS 29 33 13 13 11 0 0 63 24 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 27 31 16 18 9 0 0 58 27 45
2008 HS 27 37 15 2 17 2 0 65 20 41
2008 HS-06 30 41 15 4 7 4 0 73 12 27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 31 24 24 7 10 5 0 58 18 42
2018 HS-06 23 32 32 9 5 0 0 55 14 22
2017 HS 16 36 16 17 10 6 0 54 29 70
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2014 HS 21 36 11 21 11 0 0 57 32 72
2014 HS-06 20 40 11 20 9 0 0 60 29 45
2011 HS 18 43 16 12 5 5 0 64 19 74
2011 HS-02 9 36 18 36 0 0 0 45 36 11
2011 HS-06 18 47 16 7 9 4 0 67 16 45
2008 HS 17 32 22 12 12 5 0 51 26 41
2008 HS-06 22 30 22 15 4 7 0 56 20 27

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 17 37 15 15 15 2 0 55 30 41
2018 HS-06 18 36 18 9 18 0 0 55 27 22
2017 HS 18 22 24 14 19 3 0 41 34 72
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2014 HS 20 38 11 17 13 1 0 59 30 71
2014 HS-06 16 38 11 22 11 2 0 55 34 45
2011 HS 19 34 11 22 11 3 0 55 34 73
2011 HS-02 20 40 0 30 10 0 0 60 40 10
2011 HS-06 18 29 13 24 13 2 0 48 39 45
2008 HS 12 39 10 17 20 2 0 53 38 41
2008 HS-06 15 48 7 11 19 0 0 63 30 27
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 32 37 22 7 2 0 0 68 10 41
2018 HS-06 45 36 9 5 5 0 0 82 9 22
2017 HS 29 46 8 10 7 0 0 75 17 72
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2014 HS 34 50 7 7 1 1 0 85 8 72
2014 HS-06 31 53 4 9 0 2 0 86 9 45
2011 HS 42 34 12 8 3 1 0 77 11 74
2011 HS-02 27 27 18 18 9 0 0 55 27 11
2011 HS-06 41 36 11 9 2 0 0 77 11 44

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 43 35 13 8 0 3 0 79 8 40
2018 HS-06 48 33 14 5 0 0 0 81 5 21
2017 HS 37 37 14 6 4 3 0 75 10 71
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2014 HS 46 26 8 10 4 6 0 77 15 72
2014 HS-06 44 27 13 11 0 4 0 74 12 45
2011 HS 43 28 9 7 7 5 0 76 14 74
2011 HS-02 64 18 0 0 9 9 0 90 10 11
2011 HS-06 34 41 5 7 9 5 0 79 17 44
2008 HS 40 25 10 13 13 0 0 65 25 40
2008 HS-06 46 31 12 8 4 0 0 77 12 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 39 22 32 5 2 0 0 61 7 41
2018 HS-06 41 23 23 9 5 0 0 64 14 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 20 29 22 17 7 2 2 51 26 41
2018 HS-06 23 27 32 14 5 0 0 50 18 22
2017 HS 22 34 10 11 18 4 0 59 31 71
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2014 HS 24 18 17 19 14 8 0 46 36 72
2014 HS-06 22 16 18 27 11 7 0 40 40 45
2011 HS 24 31 12 8 20 4 1 58 30 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 24 29 11 11 20 4 0 56 33 45

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 22 29 20 15 10 2 2 54 26 41
2018 HS-06 18 41 18 18 5 0 0 59 23 22
2017 HS 17 29 24 10 8 4 7 53 21 71
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2014 HS 24 30 18 14 11 0 3 56 25 72
2014 HS-06 18 33 22 16 9 0 2 52 25 45
2011 HS 20 32 12 20 15 1 0 53 35 75
2011 HS-02 27 18 9 18 27 0 0 45 45 11
2011 HS-06 18 31 16 18 18 0 0 49 36 45
2008 HS 12 46 12 15 15 0 0 59 29 41
2008 HS-06 19 52 11 11 7 0 0 70 19 27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 5 17 19 17 17 0 26 29 45 42
2018 HS-06 0 14 18 18 14 0 36 21 50 22
2017 HS 6 6 17 7 25 1 38 18 54 71
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2014 HS 8 10 10 14 27 1 30 25 60 72
2014 HS-06 7 7 11 16 27 2 31 20 63 45
2011 HS 3 12 8 12 29 4 32 23 65 75
2011 HS-02 9 27 9 9 36 0 9 40 50 11
2011 HS-06 2 4 7 11 31 7 38 12 76 45
2008 HS 5 10 10 7 39 0 29 21 66 41
2008 HS-06 4 7 4 4 37 0 44 20 73 27

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 14 43 26 7 7 0 2 59 15 42
2018 HS-06 9 45 41 0 5 0 0 55 5 22
2017 HS 16 31 21 11 13 6 3 51 26 71
2017 HS-06 20 29 20 14 10 4 2 52 26 49

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 38 33 24 2 2 0 0 71 5 42
2018 HS-06 33 43 19 5 0 0 0 76 5 21
2017 HS 34 35 22 2 3 3 2 72 5 71
2017 HS-06 33 35 29 0 2 2 0 69 2 49
2014 HS 49 34 8 4 0 1 3 87 4 72
2014 HS-06 49 36 7 7 0 2 0 86 7 45

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 44 27 24 5 0 0 0 71 5 41
2018 HS-06 38 38 14 10 0 0 0 76 10 21
2017 HS 36 33 21 5 0 3 2 73 5 71
2017 HS-06 37 35 24 2 0 2 0 73 2 49
2014 HS 49 29 12 7 1 1 0 79 8 72
2014 HS-06 42 38 11 9 0 0 0 80 9 45
2011 HS 35 45 9 3 8 0 0 80 11 74
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 36 38 11 4 11 0 0 73 16 45

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 53 33 8 5 3 0 0 85 8 40
2018 HS-06 47 37 5 5 5 0 0 84 11 19
2017 HS 42 37 11 4 6 0 0 79 10 71
2017 HS-06 43 35 12 4 6 0 0 78 10 49
2014 HS 54 28 8 4 6 0 0 82 10 72
2014 HS-06 49 33 9 4 4 0 0 82 9 45
2011 HS 42 39 11 3 5 0 0 81 8 74
2011 HS-02 45 36 9 0 9 0 0 82 9 11
2011 HS-06 33 47 11 2 7 0 0 80 9 45
2008 HS 44 32 10 10 5 0 0 76 15 41
2008 HS-06 52 33 4 4 7 0 0 85 11 27

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 48 26 17 5 5 0 0 74 10 42
2018 HS-06 43 38 10 5 5 0 0 81 10 21
2017 HS 33 39 13 7 7 1 0 73 14 71
2017 HS-06 33 41 8 10 8 0 0 73 18 49
2014 HS 41 36 12 8 1 1 0 78 10 72
2014 HS-06 38 38 16 7 0 2 0 77 7 45
2011 HS 42 41 8 9 0 0 0 82 9 74
2011 HS-02 36 45 0 18 0 0 0 82 18 11
2011 HS-06 39 43 11 7 0 0 0 82 7 44

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 50 26 12 7 5 0 0 76 12 42
2018 HS-06 48 33 10 5 5 0 0 81 10 21
2017 HS 27 43 15 9 7 0 0 69 16 70
2017 HS-06 31 44 8 8 8 0 0 75 17 48
2014 HS 41 46 5 6 3 0 0 86 8 72
2014 HS-06 33 56 4 4 2 0 0 89 7 45
2011 HS 39 39 12 8 1 0 0 78 9 74
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 39 41 14 7 0 0 0 80 7 44
2008 HS 49 24 15 5 7 0 0 73 12 41
2008 HS-06 56 26 11 4 4 0 0 81 7 27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 43 19 14 17 7 0 0 62 24 42
2018 HS-06 43 19 5 24 10 0 0 62 33 21
2017 HS 23 30 20 17 4 0 6 56 23 70
2017 HS-06 21 33 21 13 6 0 6 58 20 48
2014 HS 45 28 11 7 4 4 0 77 12 71
2014 HS-06 42 31 11 9 2 4 0 77 12 45
2011 HS 41 27 15 7 5 4 1 71 13 74
2011 HS-02 36 18 18 9 9 9 0 60 20 11
2011 HS-06 34 30 18 7 5 5 2 68 12 44
2008 HS 39 15 20 10 10 5 2 58 21 41
2008 HS-06 44 15 19 7 7 4 4 64 16 27
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 HS 0 65 35 43
2018 HS-06 0 77 23 22
2017 HS 4 68 28 72
2017 HS-06 4 67 29 49
2014 HS 8 75 17 72
2014 HS-06 7 82 11 45
2011 HS 8 79 13 75
2011 HS-02 27 64 9 11
2011 HS-06 2 84 13 45
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HS 16 84 43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 27 24 29 5 2 10 2 58 8 41
2018 HS-06 25 25 30 0 5 10 5 59 6 20
2017 HS 23 22 25 7 10 11 1 52 19 72
2017 HS-06 27 20 27 4 10 10 2 53 16 49
2014 HS 28 28 15 6 10 10 4 65 18 72
2014 HS-06 20 31 16 9 7 13 4 62 19 45

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 38 29 19 2 7 5 0 70 10 42
2018 HS-06 38 33 19 0 5 5 0 75 5 21
2017 HS 35 33 17 7 4 3 1 70 12 71
2017 HS-06 38 35 15 2 4 4 2 78 7 48
2014 HS 41 32 11 5 7 4 0 76 13 72
2014 HS-06 33 40 13 2 7 4 0 77 9 45
2011 HS 37 33 11 12 4 3 0 73 16 75
2011 HS-02 27 36 9 9 18 0 0 64 27 11
2011 HS-06 40 29 9 18 2 2 0 70 20 45
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 33 28 19 0 5 12 5 72 6 43
2018 HS-06 32 36 9 0 5 14 5 83 6 22
2017 HS 27 15 33 0 3 17 5 54 3 72
2017 HS-06 27 16 37 0 0 16 4 54 0 49
2014 HS 29 28 17 1 0 17 8 76 2 72
2014 HS-06 27 29 16 2 0 20 7 76 3 45

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 44 28 12 2 5 9 0 79 8 43
2018 HS-06 45 36 5 0 5 9 0 90 5 22
2017 HS 42 32 18 1 1 5 0 78 3 72
2017 HS-06 43 31 16 2 0 8 0 80 2 49
2014 HS 39 30 18 1 0 10 1 78 2 72
2014 HS-06 36 33 18 0 0 11 2 79 0 45
2011 HS 47 36 8 3 1 5 0 87 4 75
2011 HS-02 45 27 9 9 9 0 0 73 18 11
2011 HS-06 49 33 11 2 0 4 0 86 2 45
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 31 26 14 17 12 0 0 57 29 42
2018 HS-06 36 18 14 14 18 0 0 55 32 22
2017 HS 32 25 13 11 12 1 6 62 25 71
2017 HS-06 45 20 6 14 8 0 6 70 24 49

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 29 31 14 12 14 0 0 60 26 42
2018 HS-06 23 36 18 5 18 0 0 59 23 22
2017 HS 17 29 24 14 14 0 3 47 29 72
2017 HS-06 18 37 22 12 10 0 0 55 22 49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 43 43 10 2 2 0 0 86 5 42
2018 HS-06 50 41 5 0 5 0 0 91 5 22
2017 HS 36 29 18 4 3 1 9 72 8 72
2017 HS-06 43 31 8 4 2 2 10 84 7 49

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 10 29 19 21 21 0 0 38 43 42
2018 HS-06 5 32 14 23 27 0 0 36 50 22
2017 HS 10 21 26 18 22 0 3 31 41 72
2017 HS-06 10 24 29 18 18 0 0 35 37 49

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 60 19 2 2 2 0 14 92 5 43
2018 HS-06 59 18 5 5 5 0 9 85 10 22
2017 HS 50 19 6 0 3 1 22 89 4 70
2017 HS-06 53 18 8 0 2 0 18 88 3 49

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 37 40 14 5 2 0 2 79 7 43
2018 HS-06 32 50 9 9 0 0 0 82 9 22
2017 HS 33 31 17 12 4 0 3 66 16 71
2017 HS-06 38 33 17 6 6 0 0 71 13 48

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 29 44 15 7 2 2 0 75 10 41
2018 HS-06 32 55 5 5 5 0 0 86 9 22
2017 HS 21 35 20 13 9 0 3 57 22 70
2017 HS-06 25 35 19 8 10 0 2 62 19 48

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 19 55 12 12 0 2 0 76 12 42
2018 HS-06 23 59 9 9 0 0 0 82 9 22
2017 HS 28 31 21 7 9 0 5 62 16 71
2017 HS-06 31 31 21 8 6 0 2 64 15 48

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 36 31 21 10 2 0 0 67 12 42
2018 HS-06 45 32 18 0 5 0 0 77 5 22
2017 HS 37 33 8 12 6 0 5 73 18 70
2017 HS-06 46 29 6 10 4 0 4 78 15 48

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 36 38 19 7 0 0 0 74 7 42
2018 HS-06 36 45 18 0 0 0 0 82 0 22
2017 HS 40 32 14 9 3 0 3 73 12 70
2017 HS-06 49 26 15 6 2 0 2 76 9 47

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 44 29 15 12 0 0 0 73 12 41
2018 HS-06 45 27 9 18 0 0 0 73 18 22
2017 HS 47 25 17 7 3 0 1 73 10 71
2017 HS-06 51 27 12 6 2 0 2 79 8 49

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 54 24 15 5 0 0 2 80 5 41
2018 HS-06 55 32 9 5 0 0 0 86 5 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 68 17 7 2 2 2 0 88 5 41
2018 HS-06 62 29 5 5 0 0 0 90 5 21
2017 HS 61 18 7 6 4 0 4 82 10 71
2017 HS-06 61 18 4 6 6 0 4 83 13 49

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 56 21 16 5 0 2 0 79 5 43
2018 HS-06 64 18 9 9 0 0 0 82 9 22
2017 HS 31 35 10 17 6 0 2 67 23 71
2017 HS-06 31 27 14 20 8 0 0 57 29 49

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 57 17 17 5 2 0 2 76 7 42
2018 HS-06 59 14 14 9 5 0 0 73 14 22
2017 HS 47 20 12 11 11 0 0 66 22 71
2017 HS-06 55 10 6 14 14 0 0 65 29 49

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 49 7 5 2 2 0 35 86 7 43
2018 HS-06 41 14 5 5 0 0 36 86 7 22
2017 HS 42 19 1 3 4 0 31 88 10 71
2017 HS-06 39 20 2 2 4 0 33 88 9 49

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 66 20 10 0 0 0 5 90 0 41
2018 HS-06 67 29 5 0 0 0 0 95 0 21
2017 HS 59 21 6 1 3 0 10 89 5 71
2017 HS-06 59 18 6 2 4 0 10 86 7 49

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 70 14 7 2 2 0 5 88 5 43
2018 HS-06 86 9 0 0 0 0 5 100 0 22
2017 HS 61 23 6 3 3 0 6 88 6 71
2017 HS-06 59 20 6 2 4 0 8 87 7 49

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 50 26 14 5 2 0 2 78 7 42
2018 HS-06 59 23 14 5 0 0 0 82 5 22
2017 HS 44 31 15 3 7 0 0 75 10 71
2017 HS-06 35 35 18 4 8 0 0 69 12 49

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 26 33 29 10 2 0 0 60 12 42
2018 HS-06 24 38 29 10 0 0 0 62 10 21
2017 HS 10 33 43 8 5 0 0 43 14 72
2017 HS-06 10 45 37 6 2 0 0 55 8 49

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 10 12 26 36 17 0 0 52 21 42
2018 HS-06 10 14 14 43 19 0 0 62 24 21
2017 HS 8 14 46 16 14 1 0 31 22 72
2017 HS-06 6 16 41 18 18 0 0 37 22 49

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 26 33 23 19 0 0 0 58 19 43
2018 HS-06 23 32 32 14 0 0 0 55 14 22
2017 HS 22 29 20 14 10 6 0 54 26 71
2017 HS-06 21 33 19 15 8 4 0 57 24 48

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 26 37 19 12 7 0 0 63 19 43
2018 HS-06 23 45 14 9 9 0 0 68 18 22
2017 HS 23 36 10 13 19 0 0 59 31 71
2017 HS-06 24 39 8 14 14 0 0 63 29 49
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 42 19 23 7 9 0 0 42 58 43
2018 HS-06 45 23 18 5 9 0 0 45 55 22
2017 HS 47 14 17 14 4 1 3 49 51 71
2017 HS-06 54 6 21 15 0 2 2 57 43 48

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 HS 28 25
2018 HS-06 25 12
2017 HS 3 35
2017 HS-06 0 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HS 32 25
2018 HS-06 33 12
2017 HS 14 35
2017 HS-06 10 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HS 20 25
2018 HS-06 25 12
2017 HS 9 35
2017 HS-06 15 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 HS 4 25
2018 HS-06 0 12
2017 HS 17 35
2017 HS-06 15 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 HS 20 25
2018 HS-06 25 12
2017 HS 9 35
2017 HS-06 15 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 HS 24 25
2018 HS-06 17 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 HS 40 25
2018 HS-06 33 12
2017 HS 74 35
2017 HS-06 75 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 HS 4 43 17 13 0 22 23
2018 HS-06 8 50 17 8 0 17 12
2017 HS 11 66 9 6 3 6 35
2017 HS-06 5 75 5 10 0 5 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HS 46 54 24
2018 HS-06 50 50 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 17 25 13 17 25 0 4 43 43 24
2018 HS-06 36 18 0 9 36 0 0 55 45 11
2017 HS 17 18 11 6 28 6 14 43 42 35
2017 HS-06 20 15 15 5 25 10 10 44 38 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 8 8 13 25 46 0 0 17 71 24
2018 HS-06 18 9 9 36 27 0 0 27 64 11
2017 HS 6 9 9 11 51 0 15 17 73 35
2017 HS-06 5 15 5 10 60 0 5 21 74 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HS 68 8 3 10 8 3 3 79 18 40
2018 HS-06 71 10 0 14 0 0 5 85 15 21
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