2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 34 14 17 11 0 0 58 28 65
2018 HP-03 25 39 7 18 11 0 0 64 29 28
2018 HP-04 33 22 22 17 6 0 0 56 22 18
2017 HP 28 32 8 18 13 0 0 60 32 98
2017 HP-03 22 36 8 11 22 0 0 58 33 36
2017 HP-04 39 28 6 17 11 0 0 67 28 36
2014 HP 15 39 13 18 13 1 0 55 32 120
2014 HP-02 15 46 8 15 15 0 0 62 31 13
2014 HP-03 9 35 16 23 14 2 0 46 38 43
2014 HP-04 18 47 9 11 16 0 0 64 27 45
2011 HP 29 36 14 17 3 0 1 66 20 120
2011 HP-03 29 35 12 20 4 0 0 63 24 49
2011 HP-04 28 38 15 13 3 0 3 68 16 39
2008 HP 20 45 12 12 10 0 0 65 22 49
2008 HP-03 18 55 9 18 0 0 0 73 18 11
2008 HP-04 19 38 19 10 14 0 0 57 24 21

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 48 38 14 0 0 0 0 86 0 65
2018 HP-03 36 46 18 0 0 0 0 82 0 28
2018 HP-04 56 33 11 0 0 0 0 89 0 18
2017 HP 53 34 6 5 2 0 0 87 7 99
2017 HP-03 41 38 14 5 3 0 0 78 8 37
2017 HP-04 67 25 3 3 3 0 0 92 6 36
2014 HP 37 48 11 3 1 0 0 85 4 120
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 26 60 14 0 0 0 0 86 0 43
2014 HP-04 49 40 7 4 0 0 0 89 4 45
2011 HP 43 34 9 8 4 0 1 79 12 122
2011 HP-03 45 31 10 8 6 0 0 76 14 49
2011 HP-04 50 25 10 13 0 0 3 77 13 40
2011 HP-05 10 60 20 10 0 0 0 70 10 10
2008 HP 43 33 14 8 2 0 0 76 10 49
2008 HP-03 27 55 18 0 0 0 0 82 0 11
2008 HP-04 38 29 14 19 0 0 0 67 19 21

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 66 28 3 3 0 0 0 94 3 64
2018 HP-03 59 33 7 0 0 0 0 93 0 27
2018 HP-04 61 28 0 11 0 0 0 89 11 18
2017 HP 59 34 5 1 1 0 0 93 2 99
2017 HP-03 46 41 11 0 3 0 0 86 3 37
2017 HP-04 72 28 0 0 0 0 0 100 0 36
2014 HP 45 43 8 2 2 0 0 89 4 120
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 35 49 12 4 0 0 0 84 4 43
2014 HP-04 60 36 2 0 2 0 0 96 2 45
2011 HP 55 32 6 3 4 0 0 87 7 121
2011 HP-03 47 35 10 4 4 0 0 82 8 49
2011 HP-04 63 25 5 5 3 0 0 88 8 40
2008 HP 53 35 6 4 2 0 0 88 6 49
2008 HP-03 45 36 9 9 0 0 0 82 9 11
2008 HP-04 48 43 5 0 5 0 0 90 5 21

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 34 17 11 14 0 0 58 25 65
2018 HP-03 29 32 11 14 14 0 0 61 29 28
2018 HP-04 22 22 44 0 11 0 0 44 11 18
2017 HP 28 39 5 13 13 1 1 68 27 99
2017 HP-03 27 41 3 14 16 0 0 68 30 37
2017 HP-04 31 39 6 11 11 0 3 71 23 36
2014 HP 22 46 18 6 8 0 0 67 14 120
2014 HP-02 31 15 23 23 8 0 0 46 31 13
2014 HP-03 16 63 9 2 9 0 0 79 12 43
2014 HP-04 24 36 27 7 7 0 0 60 13 45
2011 HP 23 43 12 13 6 0 2 68 19 121
2011 HP-03 24 43 12 10 6 0 4 70 17 49
2011 HP-04 15 49 15 18 3 0 0 64 21 39
2011 HP-05 30 20 10 30 10 0 0 50 40 10

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 30 41 14 5 11 0 0 70 16 64
2018 HP-03 30 44 11 7 7 0 0 74 15 27
2018 HP-04 33 33 17 6 11 0 0 67 17 18
2017 HP 29 41 16 5 8 0 0 71 13 99
2017 HP-03 35 41 14 0 11 0 0 76 11 37
2017 HP-04 28 47 11 8 6 0 0 75 14 36
2014 HP 23 48 17 10 3 0 0 71 12 120
2014 HP-02 31 38 31 0 0 0 0 69 0 13
2014 HP-03 9 66 14 9 2 0 0 75 11 43
2014 HP-04 33 33 20 9 4 0 0 67 13 45
2011 HP 33 42 16 6 3 0 0 75 9 120
2011 HP-03 31 40 19 6 4 0 0 71 10 48
2011 HP-04 36 44 10 8 3 0 0 79 10 39
2011 HP-05 30 30 30 10 0 0 0 60 10 10
2008 HP 40 29 17 6 6 2 0 70 13 48
2008 HP-03 20 60 10 10 0 0 0 80 10 10
2008 HP-04 29 29 19 10 10 5 0 60 20 21

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 14 37 25 9 15 0 0 51 25 65
2018 HP-03 7 36 21 21 14 0 0 43 36 28
2018 HP-04 17 33 33 0 17 0 0 50 17 18
2017 HP 17 33 20 14 14 1 0 51 29 99
2017 HP-03 22 38 14 3 22 3 0 61 25 37
2017 HP-04 19 31 25 14 11 0 0 50 25 36
2014 HP 13 33 23 18 12 0 0 47 31 120
2014 HP-02 15 23 15 31 15 0 0 38 46 13
2014 HP-03 7 35 33 16 9 0 0 42 25 43
2014 HP-04 16 33 18 18 16 0 0 49 33 45
2011 HP 17 35 21 18 10 0 0 51 28 121
2011 HP-03 14 41 22 10 12 0 0 55 22 49
2011 HP-04 10 36 23 23 8 0 0 46 31 39
2011 HP-05 30 30 0 30 10 0 0 60 40 10

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 26 42 18 6 8 0 0 68 14 65
2018 HP-03 18 46 25 4 7 0 0 64 11 28
2018 HP-04 22 50 11 11 6 0 0 72 17 18
2017 HP 26 34 18 9 12 0 0 60 21 99
2017 HP-03 22 32 19 11 16 0 0 54 27 37
2017 HP-04 33 39 14 6 8 0 0 72 14 36

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 40 31 15 5 8 2 0 72 13 65
2018 HP-03 39 29 18 4 7 4 0 70 11 28
2018 HP-04 33 44 6 11 6 0 0 78 17 18
2017 HP 31 42 10 7 7 2 0 75 15 99
2017 HP-03 32 46 5 5 8 3 0 81 14 37
2017 HP-04 33 42 6 8 8 3 0 77 17 36
2014 HP 29 39 21 6 3 1 1 70 9 120
2014 HP-02 46 0 31 15 8 0 0 46 23 13
2014 HP-03 21 44 23 6 2 0 2 67 9 43
2014 HP-04 29 44 20 2 2 2 0 75 5 45
2011 HP 26 42 20 8 3 0 0 69 12 121
2011 HP-03 24 43 22 6 4 0 0 67 10 49
2011 HP-04 26 41 26 8 0 0 0 67 8 39
2011 HP-05 40 30 20 10 0 0 0 70 10 10
2008 HP 33 44 8 6 4 4 0 80 11 48
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 29 43 10 5 5 10 0 79 11 21

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 22 32 14 15 17 0 0 54 32 65
2018 HP-03 18 36 4 29 14 0 0 54 43 28
2018 HP-04 17 22 39 6 17 0 0 39 22 18
2017 HP 17 39 12 14 16 1 0 57 31 99
2017 HP-03 24 27 11 14 22 3 0 53 36 37
2017 HP-04 17 39 14 17 14 0 0 56 31 36

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 67 20 13 0 0 0 0 87 0 61
2018 HP-03 69 23 8 0 0 0 0 92 0 26
2018 HP-04 59 29 12 0 0 0 0 88 0 17
2017 HP 58 26 12 2 1 0 0 85 3 99
2017 HP-03 57 24 16 3 0 0 0 81 3 37
2017 HP-04 69 22 8 0 0 0 0 92 0 36
2014 HP 57 36 4 1 1 0 1 94 2 120
2014 HP-02 69 31 0 0 0 0 0 100 0 13
2014 HP-03 42 49 2 2 2 0 2 93 5 43
2014 HP-04 71 22 7 0 0 0 0 93 0 45
2011 HP 52 37 7 2 1 0 1 89 3 122
2011 HP-03 49 31 14 6 0 0 0 80 6 49
2011 HP-04 58 35 5 0 0 0 3 95 0 40
2011 HP-05 30 70 0 0 0 0 0 100 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 38 11 8 18 0 0 63 26 65
2018 HP-03 29 32 14 11 14 0 0 61 25 28
2018 HP-04 28 33 17 6 17 0 0 61 22 18
2017 HP 24 38 13 14 11 0 0 62 25 99
2017 HP-03 27 30 16 16 11 0 0 57 27 37
2017 HP-04 19 47 11 6 17 0 0 67 22 36
2014 HP 13 42 18 16 10 1 0 56 26 120
2014 HP-02 8 54 23 8 8 0 0 62 15 13
2014 HP-03 7 42 19 20 9 2 0 50 31 43
2014 HP-04 18 40 16 11 16 0 0 58 27 45
2011 HP 25 45 10 11 8 0 0 70 20 122
2011 HP-03 22 45 10 16 6 0 0 67 22 49
2011 HP-04 20 45 13 13 10 0 0 65 23 40
2011 HP-05 30 60 10 0 0 0 0 90 0 10

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 19 35 22 13 11 0 0 54 24 63
2018 HP-03 19 38 23 12 8 0 0 58 19 26
2018 HP-04 22 28 33 6 11 0 0 50 17 18
2017 HP 19 45 14 11 9 0 1 65 21 99
2017 HP-03 27 43 11 8 11 0 0 70 19 37
2017 HP-04 14 42 19 14 8 0 3 57 23 36
2014 HP 15 41 20 13 10 0 1 56 23 120
2014 HP-02 31 15 23 15 8 0 8 50 25 13
2014 HP-03 12 42 16 19 11 0 0 54 30 43
2014 HP-04 11 49 20 7 13 0 0 60 20 45

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 27 25 14 19 16 0 0 52 34 64
2018 HP-03 32 25 11 11 21 0 0 57 32 28
2018 HP-04 28 22 22 11 17 0 0 50 28 18
2017 HP 21 32 17 16 13 0 0 53 29 99
2017 HP-03 27 24 19 11 19 0 0 51 30 37
2017 HP-04 17 44 8 22 8 0 0 61 31 36
2014 HP 14 38 24 17 6 0 0 53 23 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 9 42 28 18 2 0 0 51 20 43
2014 HP-04 16 33 24 18 9 0 0 49 27 45
2011 HP 26 43 20 8 3 1 1 69 10 120
2011 HP-03 20 41 24 10 2 2 0 63 13 49
2011 HP-04 26 45 24 3 3 0 0 71 5 38
2011 HP-05 20 50 20 0 0 0 10 78 0 10

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 45 37 9 6 3 0 0 82 9 65
2018 HP-03 43 43 7 0 7 0 0 86 7 28
2018 HP-04 50 33 17 0 0 0 0 83 0 18
2017 HP 45 33 13 5 4 0 0 78 9 99
2017 HP-03 43 41 8 0 8 0 0 84 8 37
2017 HP-04 56 22 17 3 3 0 0 78 6 36
2014 HP 41 44 11 3 1 0 0 85 4 119
2014 HP-02 31 54 15 0 0 0 0 85 0 13
2014 HP-03 35 49 5 9 2 0 0 84 11 43
2014 HP-04 52 36 11 0 0 0 0 89 0 44
2011 HP 42 43 7 6 2 0 0 85 7 121
2011 HP-03 39 47 4 8 2 0 0 86 10 49
2011 HP-04 41 38 13 8 0 0 0 79 8 39
2011 HP-05 40 50 10 0 0 0 0 90 0 10
2008 HP 55 31 8 4 2 0 0 86 6 49
2008 HP-03 55 36 9 0 0 0 0 91 0 11
2008 HP-04 43 33 14 10 0 0 0 76 10 21

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 46 37 12 5 0 0 0 83 5 65
2018 HP-03 46 43 11 0 0 0 0 89 0 28
2018 HP-04 50 44 0 6 0 0 0 94 6 18
2017 HP 52 31 8 3 0 2 4 88 3 98
2017 HP-03 46 30 11 5 0 5 3 82 6 37
2017 HP-04 63 23 6 0 0 0 9 94 0 35
2014 HP 52 36 10 1 1 0 1 88 2 120
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 51 39 9 0 0 0 0 91 0 43
2014 HP-04 64 24 9 0 0 0 2 91 0 45
2011 HP 37 42 13 5 2 1 1 80 7 122
2011 HP-03 33 49 8 8 0 2 0 83 8 49
2011 HP-04 43 35 13 5 3 0 3 79 8 40
2011 HP-05 60 30 10 0 0 0 0 90 0 10
2008 HP 37 37 16 6 4 0 0 73 10 49
2008 HP-03 27 27 36 9 0 0 0 55 9 11
2008 HP-04 43 33 10 5 10 0 0 76 14 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 13 20 27 25 14 0 2 40 33 64
2018 HP-03 19 11 44 15 11 0 0 26 30 27
2018 HP-04 0 44 11 28 11 0 6 41 47 18
2017 HP 10 23 32 14 11 3 7 27 37 95
2017 HP-03 12 24 41 9 6 6 3 16 39 34
2017 HP-04 3 25 22 19 17 0 14 42 32 36
2014 HP 8 22 35 21 10 1 4 33 31 119
2014 HP-02 8 15 31 23 15 0 8 42 25 13
2014 HP-03 10 24 43 9 10 2 2 19 35 42
2014 HP-04 9 13 27 31 13 0 7 48 24 45
2011 HP 5 28 34 20 9 1 3 31 34 122
2011 HP-03 6 24 37 14 18 0 0 33 31 49
2011 HP-04 3 30 30 28 5 0 5 34 34 40
2011 HP-05 0 30 30 20 0 0 20 25 38 10
2008 HP 4 33 37 20 4 0 2 25 38 49
2008 HP-03 9 45 18 18 9 0 0 27 55 11
2008 HP-04 5 29 33 24 5 0 5 30 35 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 22 22 25 11 17 0 3 29 45 64
2018 HP-03 30 26 11 11 22 0 0 33 56 27
2018 HP-04 11 28 33 6 11 0 11 19 44 18
2017 HP 18 26 18 13 16 2 7 32 48 94
2017 HP-03 14 34 23 9 14 3 3 24 52 35
2017 HP-04 19 22 11 14 19 0 14 39 48 36
2014 HP 18 25 27 17 10 0 3 28 44 119
2014 HP-02 23 8 31 8 23 0 8 33 33 13
2014 HP-03 23 30 26 11 5 0 5 17 56 43
2014 HP-04 16 20 20 27 14 0 2 42 37 44
2011 HP 15 27 27 18 11 1 2 29 43 122
2011 HP-03 14 22 29 20 14 0 0 35 37 49
2011 HP-04 18 38 18 20 8 0 0 28 55 40
2011 HP-05 10 30 20 20 0 0 20 25 50 10
2008 HP 22 14 31 20 6 2 4 28 39 49
2008 HP-03 9 27 36 18 9 0 0 27 36 11
2008 HP-04 24 10 33 19 5 0 10 26 37 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 42 22 20 8 6 0 2 14 65 64
2018 HP-03 48 15 26 4 7 0 0 11 63 27
2018 HP-04 39 33 0 11 11 0 6 24 76 18
2017 HP 32 25 16 11 8 1 7 21 62 95
2017 HP-03 37 20 20 14 3 3 3 18 61 35
2017 HP-04 25 31 11 8 11 0 14 23 65 36
2014 HP 25 29 26 10 9 1 0 19 55 120
2014 HP-02 31 15 38 0 15 0 0 15 46 13
2014 HP-03 26 30 25 7 9 2 0 17 57 43
2014 HP-04 22 29 22 16 11 0 0 27 51 45
2011 HP 30 29 25 6 6 3 2 12 62 122
2011 HP-03 20 37 22 4 10 4 2 15 61 49
2011 HP-04 38 15 35 5 5 3 0 10 54 40
2011 HP-05 20 40 20 0 0 0 20 0 75 10
2008 HP 16 31 31 16 2 4 0 19 49 49
2008 HP-03 0 45 36 9 0 9 0 10 50 11
2008 HP-04 19 38 19 14 5 5 0 20 60 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 6 11 33 27 22 0 2 49 17 64
2018 HP-03 7 15 37 15 26 0 0 41 22 27
2018 HP-04 0 11 22 44 17 0 6 65 12 18
2017 HP 8 9 19 32 19 1 12 59 19 93
2017 HP-03 9 12 29 24 15 3 9 43 23 34
2017 HP-04 8 0 19 28 28 0 17 67 10 36
2014 HP 2 7 34 30 20 1 7 54 9 120
2014 HP-02 0 8 31 8 46 0 8 58 8 13
2014 HP-03 2 7 35 28 18 2 7 51 10 43
2014 HP-04 2 2 31 33 22 0 9 61 5 45
2011 HP 11 10 23 31 15 2 8 51 24 122
2011 HP-03 8 6 20 37 16 4 8 60 16 49
2011 HP-04 13 8 25 28 18 0 10 50 22 40
2011 HP-05 20 30 0 30 0 0 20 38 63 10
2008 HP 4 29 22 37 4 0 4 43 34 49
2008 HP-03 0 27 18 45 9 0 0 55 27 11
2008 HP-04 10 24 29 29 0 0 10 32 37 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 16 23 38 14 8 0 2 22 40 64
2018 HP-03 26 22 30 11 7 0 4 19 50 27
2018 HP-04 6 28 33 17 17 0 0 33 33 18
2017 HP 15 26 25 15 13 1 5 30 44 93
2017 HP-03 15 32 21 15 12 3 3 28 50 34
2017 HP-04 8 28 19 17 19 0 8 39 39 36
2014 HP 16 23 24 25 10 1 2 36 39 120
2014 HP-02 8 23 38 15 15 0 0 31 31 13
2014 HP-03 19 19 14 35 9 2 2 46 39 43
2014 HP-04 18 18 24 24 13 0 2 39 36 45
2011 HP 18 18 29 18 8 1 6 29 40 119
2011 HP-03 14 14 39 16 10 2 4 28 30 49
2011 HP-04 27 22 14 22 8 0 8 32 53 37
2011 HP-05 20 10 40 10 0 0 20 13 38 10
2008 HP 18 22 35 12 6 0 6 20 43 49
2008 HP-03 9 45 36 9 0 0 0 9 55 11
2008 HP-04 19 19 33 14 0 0 14 17 44 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 8 19 14 31 27 0 2 59 27 64
2018 HP-03 11 22 7 33 26 0 0 59 33 27
2018 HP-04 6 11 17 39 22 0 6 65 18 18
2017 HP 10 17 14 17 30 3 9 54 31 93
2017 HP-03 9 29 3 24 26 3 6 55 42 34
2017 HP-04 6 11 14 14 42 0 14 65 19 36
2014 HP 9 11 19 26 27 3 5 58 22 120
2014 HP-02 0 0 31 23 31 8 8 64 0 13
2014 HP-03 12 9 14 30 23 5 7 60 24 43
2014 HP-04 11 11 13 24 36 0 4 63 23 45
2011 HP 10 9 13 31 25 2 11 64 21 122
2011 HP-03 10 14 14 29 24 2 6 58 27 49
2011 HP-04 13 10 5 35 23 3 13 68 26 40
2011 HP-05 10 0 10 40 20 0 20 75 13 10
2008 HP 10 12 12 35 22 4 4 62 24 49
2008 HP-03 9 27 27 18 9 9 0 30 40 11
2008 HP-04 10 14 14 29 24 5 5 58 26 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 19 27 16 9 2 3 26 46 64
2018 HP-03 30 15 22 15 15 4 0 31 46 27
2018 HP-04 11 22 39 11 6 0 11 19 38 18
2017 HP 25 18 23 10 13 4 7 25 48 94
2017 HP-03 23 23 26 11 6 6 6 19 52 35
2017 HP-04 22 14 17 14 22 0 11 41 41 36
2014 HP 13 19 31 15 13 3 7 31 35 120
2014 HP-02 8 0 54 8 23 0 8 33 8 13
2014 HP-03 14 14 30 16 13 5 7 34 32 43
2014 HP-04 13 18 24 20 16 0 9 39 34 45
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 12 26 18 18 25 0 0 38 43 65
2018 HP-03 14 25 18 18 25 0 0 39 43 28
2018 HP-04 22 11 22 17 28 0 0 33 44 18
2017 HP 19 29 16 8 25 0 2 49 34 99
2017 HP-03 22 22 8 11 35 0 3 44 47 37
2017 HP-04 25 28 19 8 19 0 0 53 28 36
2014 HP 20 38 18 14 10 0 0 58 24 119
2014 HP-02 31 23 8 23 15 0 0 54 38 13
2014 HP-03 14 37 23 16 9 0 0 51 25 43
2014 HP-04 24 38 18 9 11 0 0 62 20 45

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 20 35 12 15 15 2 0 56 31 65
2018 HP-03 21 32 14 14 18 0 0 54 32 28
2018 HP-04 17 11 22 33 11 6 0 29 47 18
2017 HP 26 29 14 7 22 0 1 56 30 99
2017 HP-03 19 27 11 11 32 0 0 46 43 37
2017 HP-04 36 31 14 3 17 0 0 67 19 36
2014 HP 35 31 13 8 12 0 0 66 21 120
2014 HP-02 31 0 31 15 23 0 0 31 38 13
2014 HP-03 19 44 12 9 16 0 0 63 25 43
2014 HP-04 49 27 9 7 9 0 0 76 16 45

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 5 28 20 15 29 3 0 33 46 65
2018 HP-03 7 39 14 7 32 0 0 46 39 28
2018 HP-04 6 6 33 22 22 11 0 13 50 18
2017 HP 11 19 21 22 22 2 2 31 46 99
2017 HP-03 14 11 27 14 32 3 0 25 47 37
2017 HP-04 14 22 17 25 17 3 3 38 44 36
2014 HP 6 23 19 29 18 3 1 31 49 120
2014 HP-02 15 8 38 15 15 8 0 25 33 13
2014 HP-03 2 19 14 35 23 5 2 23 62 43
2014 HP-04 7 31 22 24 16 0 0 38 40 45

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 20 38 18 14 9 0 0 58 23 65
2018 HP-03 18 54 11 11 7 0 0 71 18 28
2018 HP-04 22 22 33 17 6 0 0 44 22 18
2017 HP 27 36 12 12 12 0 0 63 24 99
2017 HP-03 27 35 11 11 16 0 0 62 27 37
2017 HP-04 28 36 17 8 11 0 0 64 19 36
2014 HP 19 50 17 8 6 1 0 69 14 119
2014 HP-02 31 31 8 15 8 8 0 67 25 13
2014 HP-03 9 54 21 7 9 0 0 63 16 43
2014 HP-04 25 52 11 7 5 0 0 77 11 44

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 19 47 17 6 9 0 2 67 16 64
2018 HP-03 26 44 19 7 4 0 0 70 11 27
2018 HP-04 11 50 17 6 11 0 6 65 18 18
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 28 34 20 8 11 0 0 62 18 65
2018 HP-03 21 36 21 7 14 0 0 57 21 28
2018 HP-04 28 39 22 6 6 0 0 67 11 18
2017 HP 30 35 18 5 11 0 0 65 16 98
2017 HP-03 30 32 11 5 22 0 0 62 27 37
2017 HP-04 28 42 19 6 6 0 0 69 11 36
2014 HP 31 43 12 7 8 0 0 73 15 120
2014 HP-02 15 46 23 8 8 0 0 62 15 13
2014 HP-03 26 44 14 6 9 0 0 70 16 43
2014 HP-04 44 38 4 7 7 0 0 82 13 45
2011 HP 29 38 17 8 7 0 0 67 16 121
2011 HP-03 33 24 18 16 8 0 0 57 24 49
2011 HP-04 33 40 18 3 8 0 0 73 10 40
2008 HP 20 43 12 12 12 0 0 63 24 49
2008 HP-03 18 55 18 9 0 0 0 73 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 27 38 17 8 9 0 2 65 17 64
2018 HP-03 26 41 7 11 15 0 0 67 26 27
2018 HP-04 33 28 28 6 0 0 6 65 6 18
2017 HP 32 29 14 7 15 1 1 62 23 98
2017 HP-03 33 22 11 8 25 0 0 56 33 36
2017 HP-04 31 33 11 11 11 3 0 66 23 36
2014 HP 31 32 18 12 6 2 0 64 18 120
2014 HP-02 46 15 23 0 8 8 0 67 8 13
2014 HP-03 19 40 19 13 9 0 0 58 23 43
2014 HP-04 42 29 11 13 2 2 0 73 16 45
2011 HP 31 37 15 6 10 0 1 69 16 121
2011 HP-03 31 39 10 6 14 0 0 69 20 49
2011 HP-04 33 35 20 3 8 0 3 69 10 40
2008 HP 22 43 8 14 12 0 0 65 27 49
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 29 32 18 12 8 0 0 62 20 65
2018 HP-03 36 21 18 18 7 0 0 57 25 28
2018 HP-04 28 39 22 11 0 0 0 67 11 18
2017 HP 31 30 10 11 16 1 0 62 28 99
2017 HP-03 32 27 5 3 32 0 0 59 35 37
2017 HP-04 28 33 8 22 6 3 0 63 29 36
2014 HP 33 36 13 11 7 0 0 69 17 120
2014 HP-02 38 38 15 0 8 0 0 77 8 13
2014 HP-03 28 35 14 16 7 0 0 63 23 43
2014 HP-04 42 29 16 7 7 0 0 71 13 45
2011 HP 35 32 16 8 9 0 0 67 18 120
2011 HP-03 29 38 17 6 10 0 0 67 17 48
2011 HP-04 43 20 18 10 10 0 0 63 20 40
2008 HP 24 43 10 10 10 2 0 69 21 49
2008 HP-03 18 64 9 9 0 0 0 82 9 11
2008 HP-04 33 29 10 14 10 5 0 65 25 21

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 42 25 12 8 12 0 2 67 20 65
2018 HP-03 46 14 14 11 14 0 0 61 25 28
2018 HP-04 50 28 6 6 6 0 6 82 12 18
2017 HP 34 29 13 8 13 1 1 64 22 98
2017 HP-03 41 16 14 5 24 0 0 57 30 37
2017 HP-04 29 37 11 14 6 3 0 68 21 35

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 42 25 12 9 12 0 0 66 22 65
2018 HP-03 39 18 18 11 14 0 0 57 25 28
2018 HP-04 50 28 11 6 6 0 0 78 11 18
2017 HP 40 26 10 8 15 0 0 66 24 98
2017 HP-03 41 22 3 11 24 0 0 62 35 37
2017 HP-04 40 23 20 6 11 0 0 63 17 35
2014 HP 38 34 13 8 7 0 0 72 15 120
2014 HP-02 38 38 8 8 8 0 0 77 15 13
2014 HP-03 30 35 16 9 9 0 0 66 19 43
2014 HP-04 47 31 11 7 4 0 0 78 11 45
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 0 44 0 38 19 0 0 44 56 16
2017 HP 12 18 22 31 18 0 0 30 48 23
2014 HP 5 55 16 13 11 0 0 61 24 38
2014 HP-04 0 47 29 18 6 0 0 47 24 17

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 14 28 22 11 22 3 2 44 34 65
2018 HP-03 14 29 18 11 21 4 4 46 35 28
2018 HP-04 17 11 39 6 22 6 0 29 29 18
2017 HP 13 33 20 9 20 3 1 48 31 99
2017 HP-03 19 38 11 11 19 3 0 58 31 37
2017 HP-04 11 28 19 8 28 6 0 41 38 36
2014 HP 13 24 28 13 16 7 1 40 30 120
2014 HP-02 15 23 31 15 8 8 0 42 25 13
2014 HP-03 5 26 33 12 13 9 2 34 28 43
2014 HP-04 16 20 29 11 20 4 0 37 33 45
2011 HP 11 32 25 16 10 7 0 46 27 122
2011 HP-03 8 35 29 16 6 6 0 46 24 49
2011 HP-04 8 33 28 13 13 8 0 43 27 40
2011 HP-05 20 30 10 10 10 20 0 63 25 10

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 9 35 15 17 22 0 2 45 39 65
2018 HP-03 7 36 14 21 18 0 4 44 41 28
2018 HP-04 17 22 22 17 22 0 0 39 39 18
2017 HP 12 29 13 16 26 1 2 43 43 98
2017 HP-03 16 30 8 24 19 3 0 47 44 37
2017 HP-04 11 22 17 14 33 0 3 34 49 36
2014 HP 8 20 28 20 20 3 1 30 42 120
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 21 35 14 20 5 2 25 37 43
2014 HP-04 13 16 22 22 24 2 0 30 48 45
2011 HP 16 28 24 15 16 2 0 44 32 122
2011 HP-03 10 27 33 16 14 0 0 37 31 49
2011 HP-04 13 35 10 15 23 5 0 50 39 40
2011 HP-05 30 20 20 20 10 0 0 50 30 10
2008 HP 10 27 22 22 14 4 0 38 38 49
2008 HP-03 0 36 36 27 0 0 0 36 27 11
2008 HP-04 14 24 19 19 19 5 0 40 40 21

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 6 18 22 26 26 2 0 25 53 65
2018 HP-03 4 18 21 25 32 0 0 21 57 28
2018 HP-04 17 11 28 22 17 6 0 29 41 18
2017 HP 10 26 17 15 30 0 1 37 46 99
2017 HP-03 14 30 11 24 22 0 0 43 46 37
2017 HP-04 11 19 14 11 44 0 0 31 56 36
2014 HP 5 16 28 22 25 3 1 22 49 120
2014 HP-02 8 15 15 38 23 0 0 23 62 13
2014 HP-03 2 12 35 20 21 7 2 15 46 43
2014 HP-04 9 13 27 20 31 0 0 22 51 45
2011 HP 8 20 33 16 18 5 0 30 35 122
2011 HP-03 6 14 33 16 20 10 0 23 41 49
2011 HP-04 8 25 35 15 15 3 0 33 31 40
2011 HP-05 10 20 30 30 10 0 0 30 40 10
2008 HP 2 16 24 35 18 4 0 19 55 49
2008 HP-03 0 36 18 45 0 0 0 36 45 11
2008 HP-04 5 10 14 43 24 5 0 15 70 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 6 28 22 20 23 2 0 34 44 65
2018 HP-03 4 29 18 25 21 4 0 33 48 28
2018 HP-04 11 22 28 17 22 0 0 33 39 18
2017 HP 9 28 19 18 24 0 1 38 43 98
2017 HP-03 14 28 11 19 28 0 0 42 47 36
2017 HP-04 8 25 17 25 25 0 0 33 50 36
2014 HP 8 26 23 18 21 3 1 35 41 120
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 7 19 27 23 16 5 2 28 43 43
2014 HP-04 11 27 20 7 33 2 0 39 41 45
2011 HP 7 32 20 17 19 4 1 41 38 122
2011 HP-03 6 31 22 18 18 2 2 38 38 49
2011 HP-04 8 30 15 18 20 10 0 42 42 40
2011 HP-05 0 60 10 20 10 0 0 60 30 10
2008 HP 4 22 31 22 14 6 0 28 39 49
2008 HP-03 0 18 18 45 0 18 0 22 56 11
2008 HP-04 5 24 24 19 24 5 0 30 45 21
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 11 32 27 17 13 0 0 43 30 63
2018 HP-03 19 41 19 11 11 0 0 59 22 27
2018 HP-04 11 17 39 22 11 0 0 28 33 18
2017 HP 13 36 20 16 13 0 1 50 30 99
2017 HP-03 19 30 30 14 8 0 0 49 22 37
2017 HP-04 14 33 17 17 19 0 0 47 36 36
2014 HP 12 29 23 16 15 5 0 43 33 120
2014 HP-02 15 46 8 15 8 8 0 67 25 13
2014 HP-03 7 28 26 25 7 7 0 38 35 43
2014 HP-04 16 22 24 11 24 2 0 39 36 45
2011 HP 12 37 24 17 10 0 0 50 26 121
2011 HP-03 10 39 24 18 8 0 0 49 27 49
2011 HP-04 15 33 20 18 15 0 0 48 33 40

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 19 35 14 11 14 5 2 58 27 63
2018 HP-03 26 41 7 7 7 11 0 75 17 27
2018 HP-04 6 33 17 22 17 0 6 41 41 18
2017 HP 26 31 14 13 11 2 1 60 25 98
2017 HP-03 27 35 11 8 16 3 0 64 25 37
2017 HP-04 31 29 14 11 11 3 0 62 24 35
2014 HP 21 35 23 9 6 4 1 59 16 120
2014 HP-02 31 23 31 8 8 0 0 54 15 13
2014 HP-03 14 37 21 12 4 9 2 58 18 43
2014 HP-04 18 38 27 4 11 2 0 57 16 45
2011 HP 20 37 20 10 7 7 0 61 18 121
2011 HP-03 16 41 20 8 4 10 0 64 14 49
2011 HP-04 20 38 20 13 8 3 0 59 21 40
2008 HP 12 53 10 6 6 6 6 74 14 49
2008 HP-03 9 64 18 9 0 0 0 73 9 11
2008 HP-04 10 52 5 5 14 10 5 72 22 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 14 38 19 8 21 0 0 52 29 63
2018 HP-03 15 44 15 7 19 0 0 59 26 27
2018 HP-04 11 22 28 17 22 0 0 33 39 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 24 30 14 10 21 2 0 55 31 63
2018 HP-03 30 26 7 15 19 4 0 58 35 27
2018 HP-04 11 22 28 11 28 0 0 33 39 18
2017 HP 20 32 12 12 18 3 2 55 32 98
2017 HP-03 22 31 11 11 22 3 0 54 34 36
2017 HP-04 17 28 11 14 22 6 3 48 39 36
2014 HP 17 33 19 10 16 5 0 52 27 119
2014 HP-02 23 8 31 8 15 15 0 36 27 13
2014 HP-03 14 24 19 17 19 7 0 41 38 42
2014 HP-04 16 44 18 2 18 2 0 61 20 45
2011 HP 17 34 19 14 15 2 0 52 29 122
2011 HP-03 8 35 24 14 18 0 0 43 33 49
2011 HP-04 23 40 13 13 10 3 0 64 23 40
2011 HP-05 20 20 20 30 10 0 0 40 40 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 19 33 24 6 17 0 0 52 24 63
2018 HP-03 26 41 11 4 19 0 0 67 22 27
2018 HP-04 22 22 33 6 17 0 0 44 22 18
2017 HP 21 27 15 16 16 0 4 50 34 99
2017 HP-03 19 30 11 14 24 0 3 50 39 37
2017 HP-04 31 22 14 14 17 0 3 54 31 36
2014 HP 12 31 19 18 16 3 1 44 36 120
2014 HP-02 23 23 23 23 8 0 0 46 31 13
2014 HP-03 9 28 19 21 18 5 0 39 41 43
2014 HP-04 13 33 16 16 18 2 2 49 35 45
2011 HP 18 35 17 19 9 1 1 54 29 121
2011 HP-03 20 29 14 24 12 0 0 49 37 49
2011 HP-04 15 40 20 13 8 3 3 58 21 40
2008 HP 8 35 20 16 20 0 0 43 37 49
2008 HP-03 0 55 18 18 9 0 0 55 27 11
2008 HP-04 10 19 38 5 29 0 0 29 33 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 14 22 17 8 30 2 6 40 41 63
2018 HP-03 26 22 7 11 33 0 0 48 44 27
2018 HP-04 11 22 28 6 28 0 6 35 35 18
2017 HP 15 23 19 9 23 1 9 42 36 99
2017 HP-03 19 16 16 19 24 3 3 37 46 37
2017 HP-04 19 22 19 3 25 0 11 47 31 36
2014 HP 13 23 22 15 22 2 5 38 39 120
2014 HP-02 23 23 8 15 15 0 15 55 36 13
2014 HP-03 9 21 19 19 27 2 2 32 48 43
2014 HP-04 11 29 22 13 16 2 7 44 32 45
2011 HP 8 24 25 17 20 2 4 35 39 121
2011 HP-03 12 16 20 16 27 6 2 31 47 49
2011 HP-04 5 33 20 15 23 0 5 39 39 40
2008 HP 8 6 27 10 33 4 12 17 51 49
2008 HP-03 0 18 9 9 45 9 9 22 67 11
2008 HP-04 10 5 24 14 38 5 5 16 58 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 14 35 22 11 14 3 0 51 26 63
2018 HP-03 19 41 4 19 15 4 0 62 35 27
2018 HP-04 11 33 28 6 17 6 0 47 24 18
2017 HP 12 30 24 14 15 2 2 44 31 98
2017 HP-03 19 24 22 16 19 0 0 43 35 37
2017 HP-04 11 25 25 11 19 6 3 39 33 36

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 27 41 17 5 6 3 0 70 11 63
2018 HP-03 33 33 22 0 11 0 0 67 11 27
2018 HP-04 29 35 18 6 6 6 0 69 13 17
2017 HP 23 35 24 6 5 4 3 62 12 99
2017 HP-03 22 38 22 5 5 5 3 65 12 37
2017 HP-04 28 25 25 6 8 6 3 58 15 36
2014 HP 20 45 23 3 3 4 2 69 6 120
2014 HP-02 38 15 31 15 0 0 0 54 15 13
2014 HP-03 9 54 25 0 7 5 0 66 7 43
2014 HP-04 20 42 24 2 2 4 4 68 5 45

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 27 37 21 5 6 3 0 67 12 62
2018 HP-03 35 42 8 4 12 0 0 77 15 26
2018 HP-04 24 35 29 6 0 6 0 63 6 17
2017 HP 30 35 20 8 4 1 1 67 12 99
2017 HP-03 32 32 19 8 8 0 0 65 16 37
2017 HP-04 33 31 25 6 3 3 0 66 9 36
2014 HP 24 39 25 1 6 3 2 66 8 120
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 16 37 37 2 5 0 2 55 7 43
2014 HP-04 24 44 16 2 7 4 2 74 10 45
2011 HP 16 42 25 8 3 4 2 62 12 122
2011 HP-03 14 43 24 12 4 2 0 58 17 49
2011 HP-04 15 40 25 5 3 10 3 63 9 40
2011 HP-05 10 50 30 10 0 0 0 60 10 10

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 30 29 17 13 11 0 0 59 24 63
2018 HP-03 33 30 15 11 11 0 0 63 22 27
2018 HP-04 35 18 12 24 12 0 0 53 35 17
2017 HP 31 35 15 8 9 0 2 66 18 98
2017 HP-03 36 25 19 8 11 0 0 61 19 36
2017 HP-04 33 36 8 11 8 0 3 71 20 36
2014 HP 29 39 16 7 8 1 2 69 14 119
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 16 47 16 6 9 2 2 66 17 43
2014 HP-04 33 31 13 9 11 0 2 66 20 45
2011 HP 25 41 20 8 6 0 1 66 14 122
2011 HP-03 16 45 24 10 4 0 0 61 14 49
2011 HP-04 28 38 18 8 8 0 3 67 15 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 51 12 4 12 0 0 71 16 49
2008 HP-03 18 45 36 0 0 0 0 64 0 11
2008 HP-04 14 48 5 10 24 0 0 62 33 21

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 30 22 24 10 14 0 0 52 24 63
2018 HP-03 30 22 22 7 19 0 0 52 26 27
2018 HP-04 35 18 24 12 12 0 0 53 24 17
2017 HP 30 24 18 9 17 0 1 55 27 99
2017 HP-03 30 27 16 11 16 0 0 57 27 37
2017 HP-04 36 14 22 6 22 0 0 50 28 36
2014 HP 18 35 18 18 10 0 1 54 28 120
2014 HP-02 23 31 23 8 8 0 8 58 17 13
2014 HP-03 12 40 26 14 9 0 0 51 23 43
2014 HP-04 27 24 11 24 13 0 0 51 38 45
2011 HP 22 35 22 8 10 1 2 58 19 121
2011 HP-03 16 35 24 8 10 2 4 54 20 49
2011 HP-04 26 33 15 13 13 0 0 59 26 39
2011 HP-05 20 60 10 10 0 0 0 80 10 10

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 29 25 19 13 14 0 0 54 27 63
2018 HP-03 30 26 26 7 11 0 0 56 19 27
2018 HP-04 29 18 24 12 18 0 0 47 29 17
2017 HP 23 27 20 11 17 0 1 51 29 99
2017 HP-03 27 22 24 16 11 0 0 49 27 37
2017 HP-04 28 22 17 3 31 0 0 50 33 36
2014 HP 21 31 22 14 12 0 0 52 26 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 14 35 20 16 14 0 0 49 30 43
2014 HP-04 29 20 22 13 16 0 0 49 29 45
2011 HP 19 35 25 13 7 1 0 55 20 122
2011 HP-03 12 35 35 14 4 0 0 47 18 49
2011 HP-04 20 35 18 15 10 3 0 56 26 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 45 16 8 8 2 0 67 17 49
2008 HP-03 18 64 18 0 0 0 0 82 0 11
2008 HP-04 19 33 19 10 14 5 0 55 25 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 27 24 24 10 14 2 0 52 24 63
2018 HP-03 22 26 19 11 19 4 0 50 31 27
2018 HP-04 35 12 35 12 6 0 0 47 18 17
2017 HP 27 31 15 5 17 3 1 61 23 99
2017 HP-03 32 27 14 11 14 3 0 61 25 37
2017 HP-04 33 25 14 0 22 6 0 62 24 36
2014 HP 20 31 18 12 10 9 1 57 24 120
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 9 30 19 14 16 9 2 45 34 43
2014 HP-04 27 31 16 9 9 9 0 63 20 45
2011 HP 25 29 17 11 12 6 0 57 24 122
2011 HP-03 27 27 24 10 12 0 0 53 22 49
2011 HP-04 28 30 13 13 13 5 0 61 26 40
2011 HP-05 20 40 0 10 0 30 0 86 14 10
2008 HP 27 25 25 8 6 8 0 57 16 48
2008 HP-03 18 36 27 0 0 18 0 67 0 11
2008 HP-04 24 24 19 19 10 5 0 50 30 21
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 HP 16 51 33 63
2018 HP-03 19 41 41 27
2018 HP-04 18 76 6 17
2017 HP 16 48 36 99
2017 HP-03 8 46 46 37
2017 HP-04 28 53 19 36
2014 HP 20 47 33 120
2014 HP-02 8 77 15 13
2014 HP-03 16 47 37 43
2014 HP-04 20 40 40 45
2011 HP 18 55 27 121
2011 HP-03 24 49 27 49
2011 HP-04 15 59 26 39
2011 HP-05 20 70 10 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 HP 60 0 10 20 10 0 10
2017 HP 50 6 13 19 0 13 16
2017 HP-04 60 0 10 10 0 20 10
2014 HP 38 8 8 38 9999 7 24
2011 HP 41 9 9 23 9999 18 22
2011 HP-03 42 8 17 8 9999 25 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HP 34 66 64
2018 HP-03 30 70 27
2018 HP-04 33 67 18

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 HP 36 22

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 HP 55 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 HP 0 22

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 HP 0 22

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 HP 36 22

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 HP 41 22

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 HP 50 22

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 HP 41 22

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 HP 45 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 HP 59 22

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 HP 45 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 HP 0 22

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 HP 64 22

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 HP 32 22

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 HP 23 22

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 HP 45 22

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 HP 23 22

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 HP 36 22

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 HP 23 22

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 HP 27 22

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 HP 0 20

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 HP 0 20

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 HP 35 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 HP 45 20

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 HP 0 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 HP 65 20

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 HP 0 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 18 22 18 12 22 5 3 43 37 65
2018 HP-03 18 18 14 18 18 7 7 42 42 28
2018 HP-04 22 17 22 6 28 6 0 41 35 18
2017 HP 19 24 16 8 15 11 6 52 28 99
2017 HP-03 19 22 16 16 11 11 5 48 32 37
2017 HP-04 25 19 17 6 14 14 6 55 24 36
2014 HP 19 28 20 8 10 11 3 55 21 120
2014 HP-02 31 8 15 15 8 23 0 50 30 13
2014 HP-03 5 44 19 9 7 13 2 58 19 43
2014 HP-04 29 18 24 7 11 4 7 53 20 45

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 31 22 9 12 2 0 56 22 65
2018 HP-03 25 36 14 11 11 4 0 63 22 28
2018 HP-04 22 22 28 11 17 0 0 44 28 18
2017 HP 26 31 13 11 11 5 2 61 25 97
2017 HP-03 19 32 16 14 11 5 3 56 26 37
2017 HP-04 32 29 12 12 12 3 0 64 24 34
2014 HP 20 43 17 7 5 8 1 69 13 120
2014 HP-02 23 31 23 8 8 8 0 58 17 13
2014 HP-03 5 56 21 7 5 4 2 65 13 43
2014 HP-04 29 31 16 4 7 13 0 69 13 45
2011 HP 20 41 21 9 7 2 0 62 16 122
2011 HP-03 18 37 24 14 4 2 0 56 19 49
2011 HP-04 20 48 13 5 10 5 0 71 16 40
2011 HP-05 40 30 20 10 0 0 0 70 10 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HP 11 89 65

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 18 25 35 3 8 8 3 48 12 65
2018 HP-03 21 25 29 0 11 7 7 54 13 28
2018 HP-04 22 11 44 6 11 6 0 35 18 18
2017 HP 21 23 27 6 3 12 7 55 11 99
2017 HP-03 16 22 27 3 8 19 5 50 14 37
2017 HP-04 25 19 31 8 0 11 6 53 10 36
2014 HP 15 33 27 1 2 20 3 62 3 120
2014 HP-02 31 15 23 0 15 15 0 55 18 13
2014 HP-03 2 49 19 0 0 25 5 73 0 43
2014 HP-04 20 22 33 2 0 18 4 54 3 45

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 24 33 29 3 6 5 0 60 10 63
2018 HP-03 26 33 26 4 7 4 0 62 12 27
2018 HP-04 18 29 35 0 12 6 0 50 13 17
2017 HP 30 27 21 6 5 6 4 64 12 99
2017 HP-03 19 24 30 5 5 11 5 52 13 37
2017 HP-04 31 36 17 6 6 3 3 71 12 36
2014 HP 22 42 23 3 1 9 2 71 4 120
2014 HP-02 23 38 15 8 8 8 0 67 17 13
2014 HP-03 9 58 21 0 0 9 2 76 0 43
2014 HP-04 29 22 31 4 0 11 2 59 5 45
2011 HP 26 41 21 4 2 6 0 71 7 121
2011 HP-03 24 37 22 10 0 6 0 65 11 49
2011 HP-04 26 46 15 0 5 8 0 78 6 39
2011 HP-05 30 40 20 0 0 10 0 78 0 10
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 11 16 16 16 42 0 0 27 58 64
2018 HP-03 7 18 14 18 43 0 0 25 61 28
2018 HP-04 12 18 12 12 47 0 0 29 59 17
2017 HP 13 19 20 15 33 0 0 32 48 98
2017 HP-03 5 19 24 19 32 0 0 24 51 37
2017 HP-04 8 25 22 8 36 0 0 33 44 36

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 31 28 31 6 2 0 2 60 8 64
2018 HP-03 32 39 29 0 0 0 0 71 0 28
2018 HP-04 29 18 47 0 0 0 6 50 0 17
2017 HP 40 29 16 7 5 0 2 71 12 99
2017 HP-03 38 35 14 11 3 0 0 73 14 37
2017 HP-04 44 28 17 3 3 0 6 76 6 36

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 47 32 10 6 3 0 2 80 10 62
2018 HP-03 54 35 12 0 0 0 0 88 0 26
2018 HP-04 41 29 12 0 12 0 6 75 13 17
2017 HP 43 31 12 6 3 0 5 78 10 99
2017 HP-03 38 41 11 8 3 0 0 78 11 37
2017 HP-04 50 22 8 6 3 0 11 81 9 36

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 22 23 23 20 11 0 0 45 31 64
2018 HP-03 29 25 25 14 7 0 0 54 21 28
2018 HP-04 24 18 24 24 12 0 0 41 35 17
2017 HP 24 25 25 12 12 0 1 50 25 99
2017 HP-03 22 32 27 14 5 0 0 54 19 37
2017 HP-04 22 19 25 14 17 0 3 43 31 36

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 48 24 13 8 6 0 2 73 15 63
2018 HP-03 57 32 4 4 4 0 0 89 7 28
2018 HP-04 44 19 25 6 6 0 0 63 13 16
2017 HP 46 22 14 6 9 0 2 70 16 99
2017 HP-03 57 8 16 11 8 0 0 65 19 37
2017 HP-04 44 31 14 3 6 0 3 77 9 36

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 30 30 13 14 13 0 2 60 27 64
2018 HP-03 36 36 11 4 14 0 0 71 18 28
2018 HP-04 24 24 24 24 0 0 6 50 25 17
2017 HP 28 32 14 14 11 0 0 60 25 99
2017 HP-03 30 32 8 11 19 0 0 62 30 37
2017 HP-04 33 28 19 14 6 0 0 61 19 36

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 25 27 21 10 14 2 2 54 25 63
2018 HP-03 26 19 33 7 11 0 4 46 19 27
2018 HP-04 39 28 6 11 17 0 0 67 28 18
2017 HP 31 27 24 9 8 0 0 58 17 99
2017 HP-03 30 35 24 5 5 0 0 65 11 37
2017 HP-04 31 25 19 14 11 0 0 56 25 36

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 37 27 17 5 13 0 2 65 18 63
2018 HP-03 37 30 19 4 11 0 0 67 15 27
2018 HP-04 39 17 22 6 11 0 6 59 18 18
2017 HP 28 28 18 15 6 0 4 59 22 99
2017 HP-03 22 41 14 16 8 0 0 62 24 37
2017 HP-04 39 22 17 14 3 0 6 65 18 36

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 32 24 25 8 10 0 2 56 18 63
2018 HP-03 30 30 26 4 11 0 0 59 15 27
2018 HP-04 28 17 39 6 6 0 6 47 12 18
2017 HP 31 23 18 15 9 1 2 56 25 99
2017 HP-03 30 30 5 22 11 3 0 61 33 37
2017 HP-04 36 19 22 11 8 0 3 57 20 36

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 37 37 10 11 5 0 2 74 16 63
2018 HP-03 41 33 15 4 7 0 0 74 11 27
2018 HP-04 33 44 6 11 0 0 6 82 12 18
2017 HP 38 28 18 5 7 1 2 68 13 98
2017 HP-03 38 32 19 5 3 0 3 72 8 37
2017 HP-04 43 31 11 6 3 3 3 79 9 35

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 46 29 16 5 3 0 2 76 8 63
2018 HP-03 48 22 22 4 4 0 0 70 7 27
2018 HP-04 50 33 11 6 0 0 0 83 6 18
2017 HP 53 31 8 4 4 0 0 84 8 99
2017 HP-03 54 35 8 3 0 0 0 89 3 37
2017 HP-04 53 31 6 6 6 0 0 83 11 36

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 56 22 6 5 6 3 2 82 12 63
2018 HP-03 48 26 7 11 4 4 0 77 15 27
2018 HP-04 61 17 11 0 6 0 6 82 6 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 60 11 5 6 17 0 0 71 24 63
2018 HP-03 63 7 7 4 19 0 0 70 22 27
2018 HP-04 50 22 6 0 22 0 0 72 22 18
2017 HP 60 13 12 5 8 1 0 74 13 99
2017 HP-03 54 22 16 3 5 0 0 76 8 37
2017 HP-04 69 8 8 6 6 3 0 80 11 36

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 39 30 17 3 9 0 2 70 13 64
2018 HP-03 41 30 26 0 4 0 0 70 4 27
2018 HP-04 33 33 17 6 11 0 0 67 17 18
2017 HP 34 38 13 7 7 0 0 72 14 98
2017 HP-03 22 47 14 11 6 0 0 69 17 36
2017 HP-04 50 25 17 3 6 0 0 75 8 36

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 44 20 14 6 14 0 2 65 21 64
2018 HP-03 48 22 7 7 15 0 0 70 22 27
2018 HP-04 44 17 22 6 11 0 0 61 17 18
2017 HP 45 19 14 8 13 0 0 64 21 99
2017 HP-03 46 16 14 8 16 0 0 62 24 37
2017 HP-04 44 17 17 11 11 0 0 61 22 36

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 58 9 9 2 3 0 19 83 6 64
2018 HP-03 74 4 7 0 0 0 15 91 0 27
2018 HP-04 56 6 6 6 0 0 28 85 8 18
2017 HP 55 14 9 1 5 0 16 82 7 99
2017 HP-03 73 5 5 0 0 0 16 94 0 37
2017 HP-04 56 14 17 3 0 0 11 78 3 36

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 56 19 11 6 0 0 8 81 7 64
2018 HP-03 78 11 4 4 0 0 4 92 4 27
2018 HP-04 33 39 6 11 0 0 11 81 13 18
2017 HP 61 22 9 3 2 0 2 85 5 99
2017 HP-03 62 19 8 3 3 0 5 86 6 37
2017 HP-04 67 14 14 6 0 0 0 81 6 36

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 58 23 5 6 3 2 3 85 10 64
2018 HP-03 59 22 7 7 4 0 0 81 11 27
2018 HP-04 50 33 6 0 0 6 6 94 0 18
2017 HP 51 19 16 7 6 0 0 71 13 99
2017 HP-03 43 30 19 5 3 0 0 73 8 37
2017 HP-04 50 11 19 11 8 0 0 61 19 36

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 58 33 5 0 2 0 3 94 2 64
2018 HP-03 44 48 4 0 4 0 0 93 4 27
2018 HP-04 72 22 6 0 0 0 0 94 0 18
2017 HP 53 34 11 0 2 0 0 87 2 99
2017 HP-03 54 35 11 0 0 0 0 89 0 37
2017 HP-04 56 33 8 0 3 0 0 89 3 36

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 18 28 32 11 11 0 0 46 22 65
2018 HP-03 11 32 39 11 7 0 0 43 18 28
2018 HP-04 22 22 39 11 6 0 0 44 17 18
2017 HP 18 26 36 7 11 1 1 45 19 99
2017 HP-03 11 32 38 3 16 0 0 43 19 37
2017 HP-04 31 19 31 11 6 0 3 51 17 36

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 15 10 36 23 13 0 3 37 25 61
2018 HP-03 12 8 42 27 12 0 0 38 19 26
2018 HP-04 6 18 29 24 12 0 12 40 27 17
2017 HP 6 18 34 22 17 1 1 40 25 99
2017 HP-03 5 19 32 27 14 3 0 42 25 37
2017 HP-04 3 19 25 22 28 0 3 51 23 36

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 18 34 23 13 11 2 0 52 25 62
2018 HP-03 20 36 16 16 12 0 0 56 28 25
2018 HP-04 22 17 33 17 11 0 0 39 28 18
2017 HP 12 33 18 10 16 9 1 50 30 98
2017 HP-03 5 32 19 11 24 8 0 41 38 37
2017 HP-04 22 31 11 11 11 14 0 61 26 36

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 24 27 19 13 16 2 0 52 29 63
2018 HP-03 27 27 12 12 23 0 0 54 35 26
2018 HP-04 28 17 33 17 6 0 0 44 22 18
2017 HP 15 32 11 18 20 2 1 49 39 98
2017 HP-03 14 32 8 24 19 3 0 47 44 37
2017 HP-04 26 26 14 17 14 3 0 53 32 35
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 9 18 18 15 38 0 0 9 91 65
2018 HP-03 4 29 7 18 43 0 0 4 96 28
2018 HP-04 6 6 33 22 33 0 0 6 94 18
2017 HP 8 14 28 21 27 1 0 8 92 99
2017 HP-03 3 14 35 22 27 0 0 3 97 37
2017 HP-04 3 11 31 25 31 0 0 3 97 36

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 HP 15 59
2018 HP-03 22 27
2018 HP-04 0 17
2017 HP 17 90
2017 HP-03 17 36
2017 HP-04 17 35

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 HP 25 59
2018 HP-03 22 27
2018 HP-04 24 17
2017 HP 23 90
2017 HP-03 25 36
2017 HP-04 20 35

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 HP 10 59
2018 HP-03 7 27
2018 HP-04 12 17
2017 HP 14 90
2017 HP-03 11 36
2017 HP-04 17 35

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 HP 80 59
2018 HP-03 74 27
2018 HP-04 94 17
2017 HP 78 90
2017 HP-03 75 36
2017 HP-04 83 35

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 HP 0 59
2018 HP-03 0 27
2018 HP-04 0 17
2017 HP 4 90
2017 HP-03 6 36
2017 HP-04 3 35

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 HP 36 59
2018 HP-03 30 27
2018 HP-04 18 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 HP 32 59
2018 HP-03 37 27
2018 HP-04 35 17
2017 HP 36 90
2017 HP-03 42 36
2017 HP-04 37 35

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 HP 5 15 13 11 2 55 55
2018 HP-03 4 20 12 16 0 48 25
2018 HP-04 6 13 13 6 6 56 16
2017 HP 2 25 15 15 1 42 88
2017 HP-03 3 25 11 19 0 42 36
2017 HP-04 3 30 12 12 0 42 33

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 HP 21 79 58
2018 HP-03 27 73 26
2018 HP-04 18 82 17

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 10 16 19 16 34 0 5 27 53 58
2018 HP-03 15 8 23 12 31 0 12 26 48 26
2018 HP-04 6 24 24 18 29 0 0 29 47 17
2017 HP 6 21 18 20 30 3 1 29 52 90
2017 HP-03 6 25 17 22 28 3 0 31 51 36
2017 HP-04 3 17 26 17 31 6 0 21 52 35

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 10 14 14 12 50 0 0 24 62 58
2018 HP-03 19 8 8 8 58 0 0 27 65 26
2018 HP-04 6 24 29 18 24 0 0 29 41 17
2017 HP 4 14 16 16 47 1 2 20 64 90
2017 HP-03 6 17 19 14 44 0 0 22 58 36
2017 HP-04 0 14 17 23 46 0 0 14 69 35

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 HP 38 13 13 16 16 0 6 53 33 64
2018 HP-03 33 15 15 19 19 0 0 48 37 27
2018 HP-04 44 6 6 17 11 0 17 60 33 18
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