2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 39 15 18 9 0 0 57 28 688
2018 GL-00 50 30 0 20 0 0 0 80 20 10
2018 GL-02 20 50 20 10 0 0 0 70 10 10
2018 GL-03 28 33 22 11 6 0 0 61 17 18
2018 GL-04 10 36 24 26 5 0 0 45 31 42
2018 GL-05 35 33 13 10 8 0 0 68 18 60
2018 GL-06 20 43 3 18 18 0 0 63 35 40
2018 GL-07 27 33 7 27 0 0 7 64 29 15
2018 GL-08 21 26 26 21 5 0 0 47 26 19
2018 GL-09 11 57 15 14 1 0 1 69 15 105
2018 GL-10 14 30 18 22 15 0 0 44 37 246
2018 GL-11 23 48 5 16 7 0 0 71 23 56
2018 GL-12 15 46 23 8 8 0 0 62 15 13
2017 GL 15 36 16 19 13 0 0 52 33 824
2017 GL-03 15 46 6 23 10 0 0 61 33 21
2017 GL-04 19 45 11 14 8 0 3 66 23 35
2017 GL-05 19 43 12 18 9 0 0 62 26 68
2017 GL-06 23 40 16 14 7 0 0 63 21 43
2017 GL-07 12 30 35 6 17 0 0 42 23 17
2017 GL-08 28 34 3 25 9 0 0 63 34 32
2017 GL-09 18 38 17 17 10 0 0 56 27 145
2017 GL-10 8 33 18 24 17 0 0 41 41 335
2017 GL-11 22 31 13 18 16 0 0 53 34 62
2017 GL-12 0 55 18 9 18 0 0 55 27 11
2014 GL 16 34 13 20 16 0 0 50 36 987
2014 GL-03 25 41 10 5 19 0 0 66 24 39
2014 GL-04 22 37 20 16 6 0 0 58 22 50
2014 GL-05 23 35 9 23 10 0 0 58 33 91
2014 GL-06 18 37 11 21 11 0 2 56 32 54
2014 GL-07 25 36 11 4 21 0 4 63 26 28
2014 GL-08 25 30 7 20 17 0 0 55 38 40
2014 GL-09 13 41 14 20 13 0 0 54 33 154
2014 GL-10 11 28 15 24 21 0 1 39 45 357
2014 GL-11 10 36 11 28 14 0 0 46 43 70
2014 GL-12 27 33 20 7 13 0 0 60 20 15
2011 GL 24 37 13 15 10 0 1 61 25 1066
2011 GL-01 23 49 6 11 11 0 0 71 23 35
2011 GL-02 11 33 17 33 6 0 0 44 39 18
2011 GL-03 27 47 14 10 2 0 0 73 12 49
2011 GL-04 33 42 7 13 3 0 1 76 17 67
2011 GL-05 27 42 15 9 5 0 1 70 14 78
2011 GL-06 33 25 23 10 6 2 2 60 16 52
2011 GL-07 41 22 16 14 8 0 0 62 22 37
2011 GL-08 25 38 9 21 5 0 2 64 27 56
2011 GL-09 24 44 13 11 7 0 0 68 19 134
2011 GL-10 16 34 14 20 16 0 0 50 35 378
2011 GL-11 25 42 13 12 9 0 0 66 21 77
2011 GL-12 20 55 10 5 5 5 0 79 11 20
2008 GL 22 39 16 14 9 0 0 61 23 537
2008 GL-03 25 33 33 4 4 0 0 58 8 24
2008 GL-04 37 29 16 13 5 0 0 66 18 38
2008 GL-05 35 24 29 6 6 0 0 59 12 34
2008 GL-06 11 63 5 13 8 0 0 74 21 38
2008 GL-07 22 41 7 26 4 0 0 63 30 27
2008 GL-08 20 40 10 20 10 0 0 60 30 20
2008 GL-09 17 46 16 12 7 1 1 64 19 92
2008 GL-10 18 35 19 14 14 0 0 53 28 164
2008 GL-11 19 50 15 8 4 0 4 72 12 26
2008 GL-12 18 18 36 18 9 0 0 36 27 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 42 39 12 5 2 0 0 81 7 685
2018 GL-00 60 30 0 10 0 0 0 90 10 10
2018 GL-02 30 50 20 0 0 0 0 80 0 10
2018 GL-03 39 39 11 6 6 0 0 78 11 18
2018 GL-04 29 38 24 10 0 0 0 67 10 42
2018 GL-05 42 45 8 2 3 0 0 87 5 60
2018 GL-06 33 45 15 3 5 0 0 78 8 40
2018 GL-07 53 33 7 0 7 0 0 87 7 15
2018 GL-08 53 11 26 5 5 0 0 63 11 19
2018 GL-09 44 44 10 3 0 0 0 88 3 105
2018 GL-10 44 37 10 4 4 0 0 82 8 245
2018 GL-11 43 31 20 6 0 0 0 74 6 54
2018 GL-12 31 62 0 8 0 0 0 92 8 13
2017 GL 46 38 11 4 2 0 0 84 6 824
2017 GL-03 33 33 15 9 9 0 0 67 19 21
2017 GL-04 42 36 9 3 11 0 0 77 14 36
2017 GL-05 47 37 9 6 1 0 0 84 7 68
2017 GL-06 49 35 14 2 0 0 0 84 2 43
2017 GL-07 37 26 31 6 0 0 0 63 6 16
2017 GL-08 53 25 16 3 3 0 0 78 6 32
2017 GL-09 46 44 8 2 0 0 1 90 2 144
2017 GL-10 45 38 12 3 2 0 0 82 5 335
2017 GL-11 46 41 8 5 0 0 0 87 5 63
2017 GL-12 18 45 18 18 0 0 0 64 18 11
2014 GL 40 41 12 4 3 0 0 81 7 986
2014 GL-03 36 41 13 8 3 0 0 77 10 39
2014 GL-04 26 56 10 4 4 0 0 82 8 50
2014 GL-05 29 50 11 5 4 0 1 79 10 91
2014 GL-06 52 30 9 4 6 0 0 82 9 54
2014 GL-07 39 39 4 11 7 0 0 79 18 28
2014 GL-08 51 26 15 5 3 0 0 77 8 39
2014 GL-09 40 40 13 5 2 0 1 80 7 154
2014 GL-10 42 41 10 4 2 0 0 84 6 357
2014 GL-11 47 29 17 1 4 0 1 77 6 70
2014 GL-12 60 40 0 0 0 0 0 100 0 15
2011 GL 48 37 9 3 3 0 1 85 6 1059
2011 GL-01 66 17 14 0 3 0 0 83 3 35
2011 GL-02 44 33 11 6 6 0 0 78 11 18
2011 GL-03 43 43 10 2 2 0 0 86 4 49
2011 GL-04 46 32 14 3 5 0 0 78 8 63
2011 GL-05 44 39 12 4 1 0 0 83 5 77
2011 GL-06 40 52 6 0 2 0 0 92 2 52
2011 GL-07 50 28 6 3 8 3 3 82 12 36
2011 GL-08 54 27 11 2 5 0 2 82 7 56
2011 GL-09 42 41 9 6 1 0 1 84 7 133
2011 GL-10 48 37 8 3 2 0 1 86 6 378
2011 GL-11 50 36 8 1 4 0 1 87 5 78
2011 GL-12 55 30 15 0 0 0 0 85 0 20
2008 GL 44 40 12 3 2 0 0 83 5 537
2008 GL-03 33 54 8 0 4 0 0 88 4 24
2008 GL-04 37 39 11 13 0 0 0 76 13 38
2008 GL-05 38 38 21 0 3 0 0 76 3 34
2008 GL-06 55 39 0 3 3 0 0 95 5 38
2008 GL-07 41 37 19 4 0 0 0 78 4 27
2008 GL-08 50 40 5 0 5 0 0 90 5 20
2008 GL-09 48 35 15 1 1 0 0 83 2 92
2008 GL-10 42 43 9 4 2 0 0 85 6 164
2008 GL-11 50 31 19 0 0 0 0 81 0 26
2008 GL-12 36 55 9 0 0 0 0 91 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 52 34 7 4 3 0 0 86 7 683
2018 GL-00 70 10 0 20 0 0 0 80 20 10
2018 GL-02 70 10 10 0 10 0 0 80 10 10
2018 GL-03 50 28 17 0 6 0 0 78 6 18
2018 GL-04 34 56 5 2 2 0 0 90 5 41
2018 GL-05 46 32 7 8 7 0 0 78 15 59
2018 GL-06 45 43 8 3 3 0 0 88 5 40
2018 GL-07 73 20 0 0 7 0 0 93 7 15
2018 GL-08 53 32 16 0 0 0 0 84 0 19
2018 GL-09 55 35 6 2 2 0 0 90 4 103
2018 GL-10 53 33 6 4 3 0 0 87 8 245
2018 GL-11 52 34 9 5 0 0 0 86 5 56
2018 GL-12 54 38 8 0 0 0 0 92 0 13
2017 GL 55 33 7 3 2 0 0 88 5 827
2017 GL-03 38 24 24 5 9 0 0 62 14 21
2017 GL-04 48 27 3 15 8 0 0 75 23 36
2017 GL-05 52 29 10 9 0 0 0 81 9 69
2017 GL-06 65 28 2 5 0 0 0 93 5 43
2017 GL-07 35 30 29 6 0 0 0 65 6 17
2017 GL-08 63 31 3 3 0 0 0 94 3 32
2017 GL-09 59 33 6 2 0 1 0 92 2 145
2017 GL-10 52 37 7 1 3 0 0 89 5 335
2017 GL-11 57 33 5 5 0 0 0 90 5 63
2017 GL-12 64 27 9 0 0 0 0 91 0 11
2014 GL 50 35 7 5 3 0 0 85 8 984
2014 GL-03 41 41 8 8 3 0 0 81 11 37
2014 GL-04 36 44 10 10 0 0 0 80 10 50
2014 GL-05 42 40 7 5 5 0 1 82 11 91
2014 GL-06 55 30 6 2 7 0 0 85 9 54
2014 GL-07 61 18 0 14 7 0 0 79 21 28
2014 GL-08 51 28 10 8 3 0 0 80 10 39
2014 GL-09 47 38 6 7 3 0 0 85 9 154
2014 GL-10 54 34 6 2 2 0 0 89 5 357
2014 GL-11 56 27 7 4 6 0 0 83 10 70
2014 GL-12 73 27 0 0 0 0 0 100 0 15
2011 GL 56 33 6 3 2 0 0 89 4 1065
2011 GL-01 63 29 6 3 0 0 0 91 3 35
2011 GL-02 33 39 22 6 0 0 0 72 6 18
2011 GL-03 37 45 8 4 4 2 0 83 8 49
2011 GL-04 61 22 9 4 3 0 0 84 7 67
2011 GL-05 51 35 9 5 0 0 0 86 5 78
2011 GL-06 65 33 2 0 0 0 0 98 0 52
2011 GL-07 56 31 0 8 6 0 0 86 14 36
2011 GL-08 64 25 5 4 0 0 2 91 4 56
2011 GL-09 49 39 9 1 2 0 0 88 3 134
2011 GL-10 59 31 6 2 1 0 0 90 3 378
2011 GL-11 49 43 4 3 1 0 0 92 4 77
2011 GL-12 50 45 5 0 0 0 0 95 0 20
2008 GL 53 36 5 4 1 0 0 89 5 534
2008 GL-03 33 54 4 4 4 0 0 88 8 24
2008 GL-04 41 32 11 14 3 0 0 73 16 37
2008 GL-05 44 41 6 9 0 0 0 85 9 34
2008 GL-06 53 39 5 0 3 0 0 92 3 38
2008 GL-07 52 44 0 4 0 0 0 96 4 27
2008 GL-08 70 25 5 0 0 0 0 95 0 20
2008 GL-09 58 33 5 1 1 1 0 92 2 91
2008 GL-10 55 37 4 4 1 0 0 92 4 164
2008 GL-11 54 35 8 0 4 0 0 88 4 26
2008 GL-12 45 36 18 0 0 0 0 82 0 11

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 40 18 7 5 0 0 70 12 686
2018 GL-00 50 40 10 0 0 0 0 90 0 10
2018 GL-02 20 70 0 10 0 0 0 90 10 10
2018 GL-03 33 39 17 0 6 6 0 76 6 18
2018 GL-04 17 50 17 7 10 0 0 67 17 42
2018 GL-05 43 27 20 5 5 0 0 70 10 60
2018 GL-06 20 43 25 5 8 0 0 63 13 40
2018 GL-07 20 33 13 33 0 0 0 53 33 15
2018 GL-08 37 32 5 26 0 0 0 68 26 19
2018 GL-09 31 47 15 5 2 0 0 78 7 105
2018 GL-10 29 39 19 7 5 0 1 68 12 244
2018 GL-11 30 43 20 2 5 0 0 73 7 56
2018 GL-12 15 38 23 23 0 0 0 54 23 13
2017 GL 28 42 15 8 6 0 1 71 14 828
2017 GL-03 24 53 14 5 5 0 0 77 9 21
2017 GL-04 29 40 17 3 8 3 0 71 12 36
2017 GL-05 32 41 12 7 9 0 0 72 16 69
2017 GL-06 35 42 12 12 0 0 0 77 12 43
2017 GL-07 23 29 12 17 19 0 0 52 36 17
2017 GL-08 41 41 6 6 3 0 3 84 10 32
2017 GL-09 29 40 17 7 6 1 1 71 13 145
2017 GL-10 26 43 17 7 6 0 1 69 14 336
2017 GL-11 21 44 16 13 3 0 3 67 16 63
2017 GL-12 0 36 36 18 9 0 0 36 27 11
2014 GL 27 38 19 8 6 1 1 66 15 986
2014 GL-03 28 49 8 10 5 0 0 77 15 39
2014 GL-04 38 36 12 4 10 0 0 74 14 50
2014 GL-05 22 38 19 12 9 0 0 60 21 91
2014 GL-06 24 39 15 13 7 0 2 64 21 54
2014 GL-07 36 39 4 7 14 0 0 75 21 28
2014 GL-08 41 36 16 3 5 0 0 77 8 39
2014 GL-09 23 39 20 9 7 1 1 63 16 154
2014 GL-10 25 37 22 8 6 1 1 64 14 357
2014 GL-11 22 42 22 10 3 0 1 65 13 70
2014 GL-12 53 20 13 13 0 0 0 73 13 15
2011 GL 34 36 15 8 5 1 1 71 14 1065
2011 GL-01 37 29 20 6 6 0 3 68 12 35
2011 GL-02 39 33 11 11 6 0 0 72 17 18
2011 GL-03 45 29 18 8 0 0 0 73 8 49
2011 GL-04 27 39 12 14 8 0 0 67 21 66
2011 GL-05 26 50 13 5 5 0 1 77 10 78
2011 GL-06 35 42 8 8 6 2 0 78 14 52
2011 GL-07 38 35 5 11 5 3 3 77 17 37
2011 GL-08 38 33 13 11 4 0 2 72 15 55
2011 GL-09 32 40 14 7 4 2 0 74 11 134
2011 GL-10 34 32 18 9 6 0 1 67 15 378
2011 GL-11 23 47 19 8 0 1 1 72 8 78
2011 GL-12 30 40 10 15 5 0 0 70 20 20

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 38 15 9 8 0 0 68 17 685
2018 GL-00 30 30 20 10 10 0 0 60 20 10
2018 GL-02 10 60 10 10 10 0 0 70 20 10
2018 GL-03 28 44 11 6 6 6 0 76 12 18
2018 GL-04 17 37 24 12 10 0 0 54 22 41
2018 GL-05 37 28 23 5 7 0 0 65 12 60
2018 GL-06 28 31 18 8 15 0 0 59 23 39
2018 GL-07 40 40 13 0 7 0 0 80 7 15
2018 GL-08 37 26 5 16 11 5 0 67 28 19
2018 GL-09 32 44 15 4 5 0 0 76 9 104
2018 GL-10 28 40 13 11 8 0 0 69 19 246
2018 GL-11 38 25 18 13 7 0 0 63 20 56
2018 GL-12 23 46 15 15 0 0 0 69 15 13
2017 GL 28 44 14 9 5 0 0 73 14 827
2017 GL-03 19 58 9 5 9 0 0 77 14 21
2017 GL-04 31 49 3 8 9 0 0 80 17 36
2017 GL-05 28 40 22 10 0 0 0 68 10 68
2017 GL-06 30 47 16 7 0 0 0 77 7 43
2017 GL-07 46 23 17 6 7 0 0 70 13 17
2017 GL-08 38 44 6 9 3 0 0 81 13 32
2017 GL-09 32 49 10 6 2 0 0 81 8 145
2017 GL-10 25 43 14 9 9 0 0 68 18 337
2017 GL-11 30 35 21 13 2 0 0 65 14 63
2017 GL-12 18 36 9 36 0 0 0 55 36 11
2014 GL 24 49 13 9 6 0 0 73 15 988
2014 GL-03 33 44 10 10 3 0 0 76 13 39
2014 GL-04 24 55 6 6 8 0 0 80 14 50
2014 GL-05 15 46 16 14 8 0 0 62 22 91
2014 GL-06 26 48 9 7 9 0 0 74 17 54
2014 GL-07 39 39 7 7 7 0 0 79 14 28
2014 GL-08 48 20 15 13 5 0 0 67 18 40
2014 GL-09 23 54 8 12 4 0 0 77 16 155
2014 GL-10 21 51 15 7 6 0 0 73 12 357
2014 GL-11 18 52 13 9 9 0 0 70 17 70
2014 GL-12 27 33 20 13 7 0 0 60 20 15
2011 GL 38 39 11 6 5 0 0 78 11 1064
2011 GL-01 49 29 9 9 6 0 0 77 14 35
2011 GL-02 39 28 11 17 6 0 0 67 22 18
2011 GL-03 39 39 18 2 2 0 0 78 4 49
2011 GL-04 38 42 8 3 9 0 0 80 12 66
2011 GL-05 36 37 13 9 5 0 0 73 14 78
2011 GL-06 37 46 8 2 8 0 0 83 10 52
2011 GL-07 51 19 14 14 3 0 0 70 16 37
2011 GL-08 44 40 4 4 5 2 2 87 9 55
2011 GL-09 35 41 14 8 2 1 0 76 11 133
2011 GL-10 35 44 11 5 5 0 0 79 10 378
2011 GL-11 32 44 15 3 6 0 0 76 9 78
2011 GL-12 30 40 20 0 10 0 0 70 10 20
2008 GL 38 42 11 5 4 0 0 80 9 533
2008 GL-03 38 46 13 0 4 0 0 83 4 24
2008 GL-04 43 35 8 11 3 0 0 78 14 37
2008 GL-05 32 38 21 3 6 0 0 71 9 34
2008 GL-06 37 47 0 8 8 0 0 84 16 38
2008 GL-07 48 37 15 0 0 0 0 85 0 27
2008 GL-08 45 45 5 0 5 0 0 90 5 20
2008 GL-09 37 41 15 3 3 0 0 78 7 92
2008 GL-10 38 40 8 9 4 0 0 79 13 163
2008 GL-11 27 54 15 0 4 0 0 81 4 26
2008 GL-12 18 64 0 9 9 0 0 82 18 11

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 32 24 15 18 0 0 44 32 685
2018 GL-00 20 40 30 0 10 0 0 60 10 10
2018 GL-02 10 50 20 10 10 0 0 60 20 10
2018 GL-03 28 28 11 22 11 0 0 56 33 18
2018 GL-04 7 17 26 19 31 0 0 24 50 42
2018 GL-05 18 35 17 12 18 0 0 53 30 60
2018 GL-06 18 33 18 13 20 0 0 50 33 40
2018 GL-07 13 33 20 13 20 0 0 47 33 15
2018 GL-08 17 50 17 11 6 0 0 67 17 18
2018 GL-09 11 39 20 16 13 0 0 50 30 105
2018 GL-10 9 25 30 16 19 0 0 34 35 244
2018 GL-11 16 38 20 11 16 0 0 54 27 56
2018 GL-12 15 31 23 15 15 0 0 46 31 13
2017 GL 15 29 24 17 14 0 0 45 31 828
2017 GL-03 14 33 6 29 19 0 0 47 47 21
2017 GL-04 19 25 19 24 11 0 3 45 36 36
2017 GL-05 17 28 26 17 12 0 0 45 29 69
2017 GL-06 12 33 30 19 7 0 0 44 26 43
2017 GL-07 6 29 17 29 19 0 0 35 48 17
2017 GL-08 25 28 25 13 9 0 0 53 22 32
2017 GL-09 16 31 27 12 14 0 0 47 26 145
2017 GL-10 13 29 24 16 17 0 0 42 33 337
2017 GL-11 15 26 26 19 11 2 2 42 31 63
2017 GL-12 0 45 9 36 9 0 0 45 45 11
2014 GL 13 30 24 17 16 0 0 43 33 988
2014 GL-03 25 33 5 21 16 0 0 58 37 39
2014 GL-04 14 34 24 12 16 0 0 48 28 50
2014 GL-05 8 32 23 21 17 0 0 40 37 91
2014 GL-06 13 37 19 15 17 0 0 50 32 54
2014 GL-07 21 32 14 11 21 0 0 54 32 28
2014 GL-08 20 25 25 25 5 0 0 45 30 40
2014 GL-09 11 23 25 19 20 1 1 35 40 155
2014 GL-10 11 31 26 16 15 0 1 42 32 357
2014 GL-11 10 29 29 14 19 0 0 39 33 70
2014 GL-12 20 20 27 13 20 0 0 40 33 15
2011 GL 17 33 19 16 15 0 0 50 31 1067
2011 GL-01 14 34 17 20 14 0 0 49 34 35
2011 GL-02 11 33 22 22 11 0 0 44 33 18
2011 GL-03 27 37 18 10 8 0 0 63 18 49
2011 GL-04 18 36 13 21 12 0 0 54 33 67
2011 GL-05 19 30 18 18 14 0 0 49 32 77
2011 GL-06 21 33 15 13 17 0 0 54 31 52
2011 GL-07 22 30 11 16 22 0 0 51 38 37
2011 GL-08 16 30 30 13 7 2 2 48 20 56
2011 GL-09 11 38 14 20 16 1 0 50 36 134
2011 GL-10 15 31 21 17 16 0 0 46 33 379
2011 GL-11 15 32 23 12 18 0 0 47 29 78
2011 GL-12 20 30 25 20 5 0 0 50 25 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 36 20 13 9 0 0 58 22 687
2018 GL-00 40 40 10 10 0 0 0 80 10 10
2018 GL-02 20 30 20 30 0 0 0 50 30 10
2018 GL-03 33 33 11 6 17 0 0 67 22 18
2018 GL-04 10 36 21 17 17 0 0 45 33 42
2018 GL-05 36 36 14 8 7 0 0 71 15 59
2018 GL-06 20 28 28 15 10 0 0 48 25 40
2018 GL-07 20 40 27 13 0 0 0 60 13 15
2018 GL-08 37 37 0 16 11 0 0 74 26 19
2018 GL-09 18 41 26 10 5 1 0 60 14 105
2018 GL-10 17 38 20 13 11 1 0 55 24 246
2018 GL-11 29 25 18 20 9 0 0 54 29 56
2018 GL-12 15 31 31 23 0 0 0 46 23 13
2017 GL 21 41 17 14 8 0 0 61 22 828
2017 GL-03 19 43 20 14 5 0 0 61 19 21
2017 GL-04 19 50 19 3 8 0 0 70 11 36
2017 GL-05 22 42 16 16 4 0 0 64 20 69
2017 GL-06 19 44 16 14 7 0 0 63 21 43
2017 GL-07 23 35 6 30 6 0 0 58 36 17
2017 GL-08 28 38 16 13 6 0 0 66 19 32
2017 GL-09 22 43 12 17 6 0 0 65 23 145
2017 GL-10 18 38 20 13 10 0 0 56 23 337
2017 GL-11 19 41 16 16 8 0 0 60 24 63
2017 GL-12 18 55 0 27 0 0 0 73 27 11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 33 41 15 6 3 0 0 75 10 693
2018 GL-00 50 30 10 10 0 0 0 80 10 10
2018 GL-02 40 30 20 0 10 0 0 70 10 10
2018 GL-03 50 22 22 0 6 0 0 72 6 18
2018 GL-04 24 45 12 14 5 0 0 69 19 42
2018 GL-05 42 43 13 0 2 0 0 85 2 60
2018 GL-06 24 52 7 10 7 0 0 76 17 42
2018 GL-07 33 47 13 7 0 0 0 80 7 15
2018 GL-08 42 32 11 11 5 0 0 74 16 19
2018 GL-09 33 42 16 6 3 1 0 75 8 107
2018 GL-10 28 43 17 9 3 0 0 71 12 247
2018 GL-11 34 29 29 5 4 0 0 63 9 56
2018 GL-12 31 54 15 0 0 0 0 85 0 13
2017 GL 31 42 15 6 5 0 0 73 12 826
2017 GL-03 19 50 6 15 10 0 0 70 24 20
2017 GL-04 39 42 5 3 8 3 0 83 11 36
2017 GL-05 28 45 19 4 4 0 0 72 9 69
2017 GL-06 42 35 23 0 0 0 0 77 0 43
2017 GL-07 41 36 23 0 0 0 0 77 0 17
2017 GL-08 50 25 16 9 0 0 0 75 9 32
2017 GL-09 29 48 12 6 5 0 0 77 10 145
2017 GL-10 28 43 15 7 7 0 0 71 14 336
2017 GL-11 29 30 30 10 2 0 0 59 11 63
2017 GL-12 18 36 9 27 9 0 0 55 36 11
2014 GL 29 42 17 6 5 1 0 71 11 987
2014 GL-03 35 41 18 3 3 0 0 76 5 39
2014 GL-04 34 40 12 8 6 0 0 74 14 50
2014 GL-05 29 41 13 9 9 0 0 69 18 91
2014 GL-06 29 41 13 7 9 0 0 70 17 54
2014 GL-07 36 43 14 7 0 0 0 79 7 28
2014 GL-08 35 42 20 0 2 0 0 77 2 40
2014 GL-09 24 45 18 8 3 1 0 70 12 155
2014 GL-10 29 40 19 7 4 1 0 69 11 356
2014 GL-11 22 48 20 3 7 0 0 70 10 70
2014 GL-12 60 20 13 7 0 0 0 80 7 15
2011 GL 35 41 14 6 3 1 0 77 10 1066
2011 GL-01 34 43 14 6 3 0 0 77 9 35
2011 GL-02 33 39 11 17 0 0 0 72 17 18
2011 GL-03 37 45 14 2 2 0 0 82 4 49
2011 GL-04 46 31 15 4 1 1 0 79 6 67
2011 GL-05 40 36 10 5 6 0 1 78 12 77
2011 GL-06 53 27 16 0 2 2 0 82 2 51
2011 GL-07 54 24 11 8 0 3 0 81 8 37
2011 GL-08 34 41 13 9 2 0 2 76 11 56
2011 GL-09 28 38 18 10 3 1 1 68 14 134
2011 GL-10 31 45 13 7 3 1 0 76 10 379
2011 GL-11 28 50 12 4 5 1 0 79 9 78
2011 GL-12 15 55 20 5 5 0 0 70 10 20
2008 GL 40 43 9 4 3 1 0 84 7 537
2008 GL-03 25 58 17 0 0 0 0 83 0 24
2008 GL-04 47 37 11 5 0 0 0 84 5 38
2008 GL-05 41 38 15 3 3 0 0 79 6 34
2008 GL-06 37 50 8 3 3 0 0 87 5 38
2008 GL-07 41 52 7 0 0 0 0 93 0 27
2008 GL-08 45 45 5 5 0 0 0 90 5 20
2008 GL-09 38 45 10 3 3 1 0 84 7 92
2008 GL-10 42 38 7 7 4 1 0 81 11 164
2008 GL-11 35 58 4 0 4 0 0 92 4 26
2008 GL-12 27 45 9 0 9 9 0 80 10 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 36 20 17 9 0 0 54 26 694
2018 GL-00 40 30 30 0 0 0 0 70 0 10
2018 GL-02 20 50 0 20 10 0 0 70 30 10
2018 GL-03 28 28 17 17 11 0 0 56 28 18
2018 GL-04 12 33 17 26 12 0 0 45 38 42
2018 GL-05 28 30 18 15 8 0 0 58 23 60
2018 GL-06 17 38 14 14 17 0 0 55 31 42
2018 GL-07 0 53 13 20 13 0 0 53 33 15
2018 GL-08 26 42 0 26 5 0 0 68 32 19
2018 GL-09 19 39 20 15 7 0 0 58 22 107
2018 GL-10 15 35 22 17 10 0 0 50 28 249
2018 GL-11 14 32 25 23 5 0 0 46 29 56
2018 GL-12 8 50 17 17 8 0 0 58 25 12
2017 GL 19 35 20 14 12 0 0 54 26 823
2017 GL-03 14 39 9 24 14 0 0 53 38 21
2017 GL-04 11 51 9 21 8 0 0 62 29 35
2017 GL-05 22 25 28 17 9 0 0 46 26 69
2017 GL-06 23 33 26 14 5 0 0 56 19 43
2017 GL-07 12 29 29 23 7 0 0 41 30 17
2017 GL-08 28 38 16 9 9 0 0 66 19 32
2017 GL-09 19 37 21 13 10 0 0 55 23 142
2017 GL-10 19 34 19 12 16 0 0 53 28 336
2017 GL-11 14 32 27 13 14 0 0 46 27 63
2017 GL-12 9 36 18 27 9 0 0 45 36 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 55 32 9 2 3 0 0 86 4 688
2018 GL-00 60 30 10 0 0 0 0 90 0 10
2018 GL-02 60 20 10 0 10 0 0 80 10 10
2018 GL-03 67 22 11 0 0 0 0 89 0 18
2018 GL-04 39 51 5 0 5 0 0 90 5 41
2018 GL-05 61 29 7 0 3 0 0 90 3 59
2018 GL-06 57 29 7 5 2 0 0 86 7 42
2018 GL-07 53 33 7 0 7 0 0 87 7 15
2018 GL-08 47 42 11 0 0 0 0 89 0 19
2018 GL-09 55 34 8 1 2 0 0 90 3 105
2018 GL-10 52 31 11 3 3 0 0 83 6 247
2018 GL-11 60 25 11 2 2 0 0 85 4 55
2018 GL-12 38 46 15 0 0 0 0 85 0 13
2017 GL 58 30 7 2 2 0 0 88 5 818
2017 GL-03 45 20 20 10 5 0 0 65 15 20
2017 GL-04 73 19 0 3 5 0 0 92 8 36
2017 GL-05 54 36 7 1 1 0 0 90 3 69
2017 GL-06 60 36 5 0 0 0 0 95 0 42
2017 GL-07 63 38 0 0 0 0 0 100 0 16
2017 GL-08 63 25 9 3 0 0 0 88 3 32
2017 GL-09 64 23 9 3 1 0 0 87 4 143
2017 GL-10 56 31 8 2 3 0 0 87 5 334
2017 GL-11 57 35 3 3 2 0 0 92 5 61
2017 GL-12 27 64 9 0 0 0 0 91 0 11
2014 GL 63 28 5 2 2 0 0 91 4 984
2014 GL-03 67 23 8 0 3 0 0 90 3 39
2014 GL-04 54 40 4 0 2 0 0 94 2 50
2014 GL-05 55 33 6 2 4 0 0 88 7 90
2014 GL-06 72 17 8 0 4 0 0 89 4 54
2014 GL-07 63 22 4 11 0 0 0 85 11 27
2014 GL-08 67 15 10 7 0 0 0 83 7 40
2014 GL-09 62 30 3 3 2 0 0 92 5 155
2014 GL-10 66 26 4 2 1 1 0 92 3 355
2014 GL-11 66 27 4 0 3 0 0 93 3 70
2014 GL-12 87 13 0 0 0 0 0 100 0 15
2011 GL 63 28 7 2 1 0 0 91 2 1064
2011 GL-01 63 17 14 6 0 0 0 80 6 35
2011 GL-02 56 28 6 11 0 0 0 83 11 18
2011 GL-03 51 41 8 0 0 0 0 92 0 49
2011 GL-04 70 22 4 3 0 0 0 93 3 67
2011 GL-05 62 28 9 1 0 0 0 90 1 78
2011 GL-06 65 33 2 0 0 0 0 98 0 52
2011 GL-07 78 11 8 3 0 0 0 89 3 37
2011 GL-08 64 23 7 2 0 2 2 91 2 56
2011 GL-09 59 30 8 2 1 0 0 89 3 134
2011 GL-10 63 28 6 1 1 0 0 91 2 377
2011 GL-11 55 36 6 1 1 0 0 91 3 77
2011 GL-12 55 40 5 0 0 0 0 95 0 20

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 34 16 16 14 0 0 54 30 694
2018 GL-00 50 20 20 10 0 0 0 70 10 10
2018 GL-02 30 30 10 10 20 0 0 60 30 10
2018 GL-03 22 33 22 11 11 0 0 56 22 18
2018 GL-04 12 38 12 29 10 0 0 50 38 42
2018 GL-05 28 32 15 13 12 0 0 60 25 60
2018 GL-06 17 36 17 7 24 0 0 52 31 42
2018 GL-07 7 60 13 13 7 0 0 67 20 15
2018 GL-08 26 26 11 26 11 0 0 53 37 19
2018 GL-09 20 43 15 16 6 1 0 63 22 107
2018 GL-10 17 30 18 17 19 0 0 46 36 248
2018 GL-11 21 32 18 13 16 0 0 54 29 56
2018 GL-12 8 54 8 31 0 0 0 62 31 13
2017 GL 21 43 12 14 10 0 0 63 24 816
2017 GL-03 19 51 0 24 5 0 0 71 29 20
2017 GL-04 22 55 0 15 8 0 0 77 23 36
2017 GL-05 24 29 18 15 15 0 0 53 29 68
2017 GL-06 19 48 10 14 10 0 0 67 24 42
2017 GL-07 19 44 19 19 0 0 0 63 19 16
2017 GL-08 41 34 6 16 3 0 0 75 19 32
2017 GL-09 22 46 11 13 8 0 0 68 21 144
2017 GL-10 18 40 14 14 13 0 0 59 27 334
2017 GL-11 18 47 12 15 8 0 0 65 23 61
2017 GL-12 27 45 9 0 18 0 0 73 18 11
2014 GL 17 40 14 15 14 0 0 57 28 986
2014 GL-03 15 57 13 3 13 0 0 72 15 39
2014 GL-04 24 36 10 18 12 0 0 60 30 50
2014 GL-05 10 43 7 23 17 0 1 53 40 91
2014 GL-06 18 35 9 13 24 0 0 54 37 54
2014 GL-07 32 32 11 7 18 0 0 64 25 28
2014 GL-08 30 45 7 7 10 0 0 75 17 40
2014 GL-09 16 43 13 14 14 0 0 59 28 155
2014 GL-10 14 35 19 17 14 0 0 49 31 356
2014 GL-11 16 48 16 9 11 0 0 64 20 70
2014 GL-12 27 33 7 13 20 0 0 60 33 15
2011 GL 23 42 14 11 10 0 1 65 21 1066
2011 GL-01 9 43 20 20 9 0 0 51 29 35
2011 GL-02 28 44 6 11 11 0 0 72 22 18
2011 GL-03 27 41 20 8 4 0 0 67 12 49
2011 GL-04 25 34 13 9 16 0 1 61 26 67
2011 GL-05 14 38 24 10 12 0 1 53 22 78
2011 GL-06 27 40 13 10 10 0 0 67 19 52
2011 GL-07 30 35 5 16 14 0 0 65 30 37
2011 GL-08 32 48 2 11 5 0 2 82 16 56
2011 GL-09 20 45 16 10 8 0 1 65 19 134
2011 GL-10 22 43 14 11 9 0 1 66 21 378
2011 GL-11 18 53 9 4 14 0 1 72 18 77
2011 GL-12 15 55 20 10 0 0 0 70 10 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 34 21 12 12 0 0 54 25 692
2018 GL-00 30 40 30 0 0 0 0 70 0 10
2018 GL-02 10 50 10 20 10 0 0 60 30 10
2018 GL-03 28 28 22 0 22 0 0 56 22 18
2018 GL-04 10 36 21 19 14 0 0 45 33 42
2018 GL-05 28 27 23 10 12 0 0 55 22 60
2018 GL-06 24 29 17 12 19 0 0 52 31 42
2018 GL-07 7 40 20 27 7 0 0 47 33 15
2018 GL-08 42 26 11 16 5 0 0 68 21 19
2018 GL-09 26 37 20 8 8 0 0 63 17 106
2018 GL-10 18 30 22 16 14 0 0 48 30 247
2018 GL-11 21 39 16 11 13 0 0 61 23 56
2018 GL-12 15 46 31 8 0 0 0 62 8 13
2017 GL 22 37 19 12 9 0 0 60 21 819
2017 GL-03 20 40 10 20 10 0 0 60 30 20
2017 GL-04 28 38 14 9 8 0 3 68 18 36
2017 GL-05 19 32 22 16 12 0 0 51 28 69
2017 GL-06 19 38 17 19 7 0 0 57 26 42
2017 GL-07 19 44 19 13 6 0 0 63 19 16
2017 GL-08 44 31 13 9 3 0 0 75 13 32
2017 GL-09 25 38 17 12 8 0 0 63 19 144
2017 GL-10 20 36 21 12 11 0 0 55 23 334
2017 GL-11 20 44 21 10 5 0 0 64 15 61
2017 GL-12 18 36 27 0 18 0 0 55 18 11
2014 GL 21 37 18 12 11 0 0 58 24 986
2014 GL-03 20 43 18 8 10 0 0 64 18 39
2014 GL-04 30 34 14 10 12 0 0 64 22 50
2014 GL-05 14 37 20 13 15 0 0 52 29 91
2014 GL-06 17 37 13 11 22 0 0 54 33 54
2014 GL-07 43 18 11 14 14 0 0 61 29 28
2014 GL-08 40 33 15 5 7 0 0 73 12 40
2014 GL-09 19 38 20 13 10 0 0 57 23 155
2014 GL-10 17 39 21 13 10 0 0 56 23 356
2014 GL-11 22 38 16 13 11 0 0 60 24 70
2014 GL-12 27 20 27 13 13 0 0 47 27 15

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 33 20 16 12 0 0 52 28 693
2018 GL-00 40 30 20 10 0 0 0 70 10 10
2018 GL-03 33 22 17 17 11 0 0 56 28 18
2018 GL-04 5 29 29 29 10 0 0 33 38 42
2018 GL-05 32 32 17 10 10 0 0 63 20 60
2018 GL-06 17 36 14 14 19 0 0 52 33 42
2018 GL-07 20 33 27 7 13 0 0 53 20 15
2018 GL-08 32 21 21 11 11 5 0 56 22 19
2018 GL-09 21 42 16 15 7 0 0 62 22 106
2018 GL-10 16 30 22 18 14 0 0 45 33 249
2018 GL-11 18 30 25 16 11 0 0 48 27 56
2018 GL-12 8 38 23 23 8 0 0 46 31 13
2017 GL 21 35 19 15 10 0 0 56 25 819
2017 GL-03 10 51 10 19 10 0 0 61 29 20
2017 GL-04 28 41 5 9 11 3 3 73 21 36
2017 GL-05 22 26 32 13 7 0 0 48 20 69
2017 GL-06 24 31 24 17 5 0 0 55 21 42
2017 GL-07 19 31 19 19 13 0 0 50 31 16
2017 GL-08 38 31 13 9 9 0 0 69 19 32
2017 GL-09 21 41 15 16 7 1 0 62 23 144
2017 GL-10 16 35 19 16 13 0 0 52 29 334
2017 GL-11 23 31 20 16 10 0 0 54 26 61
2017 GL-12 18 36 9 18 18 0 0 55 36 11
2014 GL 17 36 20 15 12 0 0 53 27 985
2014 GL-03 25 39 18 15 2 0 0 64 18 39
2014 GL-04 24 40 16 10 10 0 0 64 20 50
2014 GL-05 14 39 20 13 14 0 0 53 28 91
2014 GL-06 9 44 11 19 17 0 0 54 35 54
2014 GL-07 32 29 11 11 18 0 0 61 29 28
2014 GL-08 27 30 25 7 10 0 0 57 17 40
2014 GL-09 18 33 22 16 11 0 0 51 27 154
2014 GL-10 15 36 21 16 12 0 0 51 28 356
2014 GL-11 10 35 17 20 17 0 0 45 37 70
2014 GL-12 20 47 0 13 20 0 0 67 33 15
2011 GL 27 43 16 10 5 0 0 70 15 1064
2011 GL-01 17 51 23 9 0 0 0 69 9 35
2011 GL-02 28 44 6 17 6 0 0 72 22 18
2011 GL-03 31 43 24 2 0 0 0 73 2 49
2011 GL-04 26 48 15 6 5 0 0 74 11 66
2011 GL-05 24 38 18 12 8 0 0 63 19 78
2011 GL-06 25 44 15 8 6 2 0 71 14 52
2011 GL-07 41 35 8 8 8 0 0 76 16 37
2011 GL-08 39 36 16 4 4 0 2 76 7 56
2011 GL-09 23 47 16 11 3 1 0 70 14 133
2011 GL-10 25 43 15 12 5 0 1 68 17 379
2011 GL-11 18 47 16 13 6 0 0 65 19 77
2011 GL-12 15 40 30 15 0 0 0 55 15 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 41 38 11 6 4 0 0 79 10 692
2018 GL-00 40 60 0 0 0 0 0 100 0 10
2018 GL-02 40 30 20 10 0 0 0 70 10 10
2018 GL-03 44 39 11 0 6 0 0 83 6 18
2018 GL-04 29 43 19 7 2 0 0 71 10 42
2018 GL-05 42 40 12 3 3 0 0 82 7 60
2018 GL-06 38 38 17 5 2 0 0 76 7 42
2018 GL-07 60 13 13 7 7 0 0 73 13 15
2018 GL-08 53 21 16 5 5 0 0 74 11 19
2018 GL-09 50 34 9 3 5 0 0 84 8 105
2018 GL-10 40 38 9 8 5 0 0 78 13 248
2018 GL-11 36 43 16 4 2 0 0 79 5 56
2018 GL-12 23 54 23 0 0 0 0 77 0 13
2017 GL 43 37 13 4 4 0 0 80 8 818
2017 GL-03 34 36 11 10 10 0 0 70 19 20
2017 GL-04 48 35 5 3 9 0 0 83 12 36
2017 GL-05 39 43 14 3 0 0 0 83 3 69
2017 GL-06 36 50 14 0 0 0 0 86 0 42
2017 GL-07 50 25 25 0 0 0 0 75 0 16
2017 GL-08 53 22 16 6 3 0 0 75 9 32
2017 GL-09 49 38 8 3 2 0 0 87 5 144
2017 GL-10 41 34 14 5 6 0 0 76 11 333
2017 GL-11 35 42 18 3 2 0 0 77 5 61
2017 GL-12 9 55 27 9 0 0 0 64 9 11
2014 GL 41 40 12 3 3 0 0 82 7 984
2014 GL-03 47 31 15 5 3 0 0 77 8 39
2014 GL-04 46 40 8 6 0 0 0 86 6 50
2014 GL-05 45 31 13 4 4 1 0 77 9 89
2014 GL-06 48 39 9 2 2 0 0 87 4 54
2014 GL-07 46 21 21 0 11 0 0 68 11 28
2014 GL-08 52 20 15 8 5 0 0 72 13 40
2014 GL-09 40 43 8 5 4 0 0 83 9 155
2014 GL-10 39 44 11 3 3 0 0 83 6 356
2014 GL-11 36 44 16 1 3 0 0 80 4 69
2014 GL-12 47 40 13 0 0 0 0 87 0 15
2011 GL 48 37 8 5 2 0 0 85 7 1064
2011 GL-01 54 26 11 6 3 0 0 80 9 35
2011 GL-02 50 39 0 11 0 0 0 89 11 18
2011 GL-03 49 29 16 4 0 2 0 79 4 49
2011 GL-04 56 29 6 5 5 0 0 85 9 66
2011 GL-05 45 41 8 4 3 0 0 86 6 78
2011 GL-06 49 43 4 2 2 0 0 92 4 51
2011 GL-07 51 30 3 11 3 3 0 83 14 37
2011 GL-08 58 29 4 4 4 0 2 89 7 55
2011 GL-09 43 36 13 5 2 1 0 80 8 134
2011 GL-10 45 41 8 3 2 0 0 86 6 378
2011 GL-11 41 42 10 4 3 0 0 83 6 78
2011 GL-12 30 55 10 5 0 0 0 85 5 20
2008 GL 47 40 8 3 2 0 0 87 6 537
2008 GL-03 46 46 4 0 4 0 0 92 4 24
2008 GL-04 53 29 11 5 3 0 0 82 8 38
2008 GL-05 38 44 15 0 3 0 0 82 3 34
2008 GL-06 45 42 5 5 3 0 0 87 8 38
2008 GL-07 56 37 7 0 0 0 0 93 0 27
2008 GL-08 60 30 0 5 5 0 0 90 10 20
2008 GL-09 49 42 5 3 0 0 0 91 3 92
2008 GL-10 46 38 9 5 2 0 0 84 7 164
2008 GL-11 46 42 12 0 0 0 0 88 0 26
2008 GL-12 27 45 9 0 18 0 0 73 18 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 41 33 17 7 2 0 0 74 9 690
2018 GL-00 40 50 10 0 0 0 0 90 0 10
2018 GL-02 50 20 0 30 0 0 0 70 30 10
2018 GL-03 50 39 11 0 0 0 0 89 0 18
2018 GL-04 44 29 20 7 0 0 0 73 7 41
2018 GL-05 60 25 13 0 0 2 0 86 0 60
2018 GL-06 44 24 20 7 2 0 2 70 10 41
2018 GL-07 40 20 20 7 13 0 0 60 20 15
2018 GL-08 47 21 11 16 5 0 0 68 21 19
2018 GL-09 36 41 20 2 2 0 0 77 4 107
2018 GL-10 36 35 16 9 2 0 1 72 11 249
2018 GL-11 33 29 25 9 4 0 0 62 13 55
2018 GL-12 33 25 17 17 8 0 0 58 25 12
2017 GL 44 35 13 4 2 0 2 81 6 829
2017 GL-03 29 57 0 10 0 0 5 89 11 21
2017 GL-04 52 25 9 8 0 0 5 82 9 36
2017 GL-05 49 33 13 0 0 0 4 86 0 69
2017 GL-06 30 42 16 5 2 0 5 76 7 43
2017 GL-07 36 23 17 17 0 0 6 63 19 17
2017 GL-08 44 41 9 3 3 0 0 84 6 32
2017 GL-09 44 34 14 5 1 1 1 80 6 144
2017 GL-10 45 36 12 4 2 1 1 82 5 338
2017 GL-11 46 23 21 5 3 2 0 71 8 63
2017 GL-12 18 27 36 9 9 0 0 45 18 11
2014 GL 39 37 16 4 3 0 1 77 7 986
2014 GL-03 38 31 24 5 0 0 3 71 5 39
2014 GL-04 38 32 22 6 2 0 0 70 8 50
2014 GL-05 45 38 11 2 1 0 2 85 4 91
2014 GL-06 33 41 17 6 0 2 2 77 6 54
2014 GL-07 43 29 14 7 7 0 0 71 14 28
2014 GL-08 55 35 5 2 2 0 0 90 5 40
2014 GL-09 34 39 21 3 3 0 1 73 6 155
2014 GL-10 41 37 15 4 3 0 1 78 7 355
2014 GL-11 30 37 14 9 10 0 0 67 19 70
2014 GL-12 27 33 20 13 7 0 0 60 20 15
2011 GL 37 40 17 4 2 0 1 77 6 1066
2011 GL-01 43 40 17 0 0 0 0 83 0 35
2011 GL-02 44 44 11 0 0 0 0 89 0 18
2011 GL-03 49 33 16 2 0 0 0 82 2 49
2011 GL-04 43 40 13 1 1 0 0 84 3 67
2011 GL-05 45 29 23 1 0 0 1 75 1 78
2011 GL-06 40 33 21 4 2 0 0 73 6 52
2011 GL-07 39 39 11 11 0 0 0 78 11 36
2011 GL-08 38 43 14 2 2 0 2 82 4 56
2011 GL-09 31 47 16 2 3 0 1 79 5 134
2011 GL-10 33 40 17 6 2 0 2 75 8 378
2011 GL-11 33 37 18 8 4 0 0 71 12 78
2011 GL-12 5 45 35 5 10 0 0 50 15 20
2008 GL 36 38 16 6 3 0 1 75 9 537
2008 GL-03 46 29 13 8 0 0 4 78 9 24
2008 GL-04 47 26 18 5 3 0 0 74 8 38
2008 GL-05 47 24 15 6 6 0 3 73 12 34
2008 GL-06 21 55 24 0 0 0 0 76 0 38
2008 GL-07 44 33 15 7 0 0 0 78 7 27
2008 GL-08 60 25 10 5 0 0 0 85 5 20
2008 GL-09 37 42 12 8 0 0 1 80 8 92
2008 GL-10 35 38 19 5 3 0 0 73 9 164
2008 GL-11 15 54 23 4 4 0 0 69 8 26
2008 GL-12 36 9 18 27 9 0 0 45 36 11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 32 33 16 4 1 0 21 46 691
2018 GL-02 10 50 10 30 0 0 0 30 60 10
2018 GL-03 11 17 28 28 11 0 6 41 29 18
2018 GL-04 12 29 40 17 2 0 0 19 40 42
2018 GL-05 12 17 41 19 7 3 2 27 30 59
2018 GL-06 14 38 24 19 5 0 0 24 52 42
2018 GL-07 20 40 40 0 0 0 0 0 60 15
2018 GL-08 11 17 44 22 6 0 0 28 28 18
2018 GL-09 14 26 33 19 7 1 0 26 41 107
2018 GL-10 13 35 34 15 3 1 0 18 48 248
2018 GL-11 23 45 23 9 0 0 0 9 68 56
2018 GL-12 23 46 15 15 0 0 0 15 69 13
2017 GL 13 32 33 14 6 0 1 20 46 815
2017 GL-03 5 0 60 16 15 0 5 32 5 20
2017 GL-04 17 25 25 25 8 0 0 33 42 36
2017 GL-05 12 26 41 17 3 0 1 21 38 69
2017 GL-06 15 34 32 15 5 0 0 20 49 41
2017 GL-07 13 44 38 6 0 0 0 6 56 16
2017 GL-08 6 28 31 25 6 0 3 32 35 32
2017 GL-09 10 36 31 16 7 0 1 23 46 143
2017 GL-10 16 32 34 12 4 1 1 17 49 332
2017 GL-11 17 42 23 10 5 0 3 15 61 62
2017 GL-12 9 55 36 0 0 0 0 0 64 11
2014 GL 13 35 33 13 4 1 1 18 49 982
2014 GL-03 10 31 43 10 5 0 0 15 42 39
2014 GL-04 16 24 33 22 2 4 0 25 41 50
2014 GL-05 16 33 37 10 4 0 0 15 48 89
2014 GL-06 9 47 22 17 4 0 2 21 57 54
2014 GL-07 18 29 46 4 4 0 0 7 46 28
2014 GL-08 2 28 47 12 8 2 0 21 31 40
2014 GL-09 16 33 30 14 7 0 0 21 49 155
2014 GL-10 13 37 32 13 4 0 1 17 51 356
2014 GL-11 22 40 31 4 3 0 0 7 62 68
2014 GL-12 33 40 27 0 0 0 0 0 73 15
2011 GL 15 31 32 13 7 0 2 20 47 1059
2011 GL-01 23 37 29 6 3 3 0 9 62 35
2011 GL-02 6 17 56 6 17 0 0 22 22 18
2011 GL-03 14 24 33 18 8 0 2 27 40 49
2011 GL-04 17 26 26 21 6 0 5 29 44 66
2011 GL-05 14 35 24 19 5 0 3 25 50 78
2011 GL-06 15 38 38 4 4 0 0 8 54 52
2011 GL-07 19 25 28 19 6 0 3 26 46 36
2011 GL-08 11 34 30 9 14 0 2 24 45 56
2011 GL-09 10 27 40 15 5 1 3 20 38 133
2011 GL-10 15 31 33 13 6 0 2 20 47 374
2011 GL-11 14 42 35 3 3 0 4 5 58 77
2011 GL-12 15 55 25 5 0 0 0 5 70 20
2008 GL 10 34 32 17 5 1 1 22 45 532
2008 GL-03 13 38 25 17 8 0 0 25 50 24
2008 GL-04 8 29 29 21 13 0 0 34 37 38
2008 GL-05 6 30 27 27 0 0 9 30 40 33
2008 GL-06 8 34 37 16 5 0 0 21 42 38
2008 GL-07 11 44 22 15 7 0 0 22 56 27
2008 GL-08 0 20 30 35 5 5 5 44 22 20
2008 GL-09 10 26 39 19 7 0 0 26 36 90
2008 GL-10 13 40 29 13 3 1 1 17 53 163
2008 GL-11 15 46 23 12 4 0 0 15 62 26
2008 GL-12 18 18 64 0 0 0 0 0 36 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 28 30 15 6 1 0 21 49 688
2018 GL-00 0 0 40 40 10 10 0 56 0 10
2018 GL-02 20 20 40 20 0 0 0 20 40 10
2018 GL-03 17 17 22 33 6 6 0 41 35 18
2018 GL-04 24 31 26 12 7 0 0 19 55 42
2018 GL-05 19 19 38 9 10 3 2 20 40 58
2018 GL-06 20 24 29 20 7 0 0 27 44 41
2018 GL-07 20 40 27 0 7 7 0 7 64 15
2018 GL-08 11 28 28 22 6 6 0 29 41 18
2018 GL-09 11 30 38 10 10 0 0 21 42 106
2018 GL-10 20 31 27 17 4 2 0 21 52 248
2018 GL-11 35 35 20 9 2 0 0 11 69 55
2018 GL-12 38 15 23 15 8 0 0 23 54 13
2017 GL 18 29 28 14 8 1 1 23 48 809
2017 GL-03 10 11 35 35 5 0 5 42 21 20
2017 GL-04 18 15 31 15 18 3 0 34 35 33
2017 GL-05 12 33 26 20 7 0 1 28 46 69
2017 GL-06 20 44 17 20 0 0 0 20 63 41
2017 GL-07 14 31 43 6 6 0 0 12 44 16
2017 GL-08 13 26 26 10 19 3 3 31 41 31
2017 GL-09 13 30 37 11 7 1 1 18 44 143
2017 GL-10 22 29 26 13 8 1 2 21 52 330
2017 GL-11 32 28 23 10 5 0 2 15 61 61
2017 GL-12 18 45 36 0 0 0 0 0 64 11
2014 GL 20 29 28 14 6 1 1 21 50 984
2014 GL-03 23 20 26 20 8 0 3 29 45 39
2014 GL-04 16 26 24 16 14 4 0 31 43 50
2014 GL-05 24 31 27 12 4 0 1 17 56 91
2014 GL-06 24 22 33 11 7 0 2 19 47 54
2014 GL-07 18 32 14 21 11 4 0 33 52 28
2014 GL-08 10 33 27 20 10 0 0 30 43 40
2014 GL-09 16 33 29 16 7 0 0 22 49 154
2014 GL-10 22 29 29 13 5 1 1 19 52 356
2014 GL-11 29 29 29 10 3 0 0 13 58 69
2014 GL-12 40 20 27 7 7 0 0 13 60 15
2011 GL 15 26 27 17 11 1 2 29 43 1050
2011 GL-01 17 31 14 23 9 6 0 33 52 35
2011 GL-02 22 17 6 22 33 0 0 56 39 18
2011 GL-03 6 29 35 16 10 2 2 28 36 49
2011 GL-04 19 19 27 22 6 1 4 30 41 67
2011 GL-05 14 28 27 21 9 0 1 30 43 78
2011 GL-06 14 25 39 16 6 0 0 22 39 51
2011 GL-07 22 19 24 16 16 0 3 33 42 37
2011 GL-08 13 27 24 15 16 0 5 33 42 55
2011 GL-09 14 27 27 18 10 1 4 29 43 131
2011 GL-10 14 25 29 17 11 2 2 30 40 369
2011 GL-11 26 26 28 13 3 1 4 16 54 78
2011 GL-12 20 55 20 5 0 0 0 5 75 20
2008 GL 13 25 28 19 11 2 1 31 40 532
2008 GL-03 8 25 38 13 17 0 0 29 33 24
2008 GL-04 13 29 21 18 18 0 0 37 42 38
2008 GL-05 12 18 32 18 9 0 12 30 33 34
2008 GL-06 11 39 13 16 18 3 0 35 51 38
2008 GL-07 15 26 15 30 11 4 0 42 42 27
2008 GL-08 5 15 40 25 5 5 5 33 22 20
2008 GL-09 11 24 28 22 13 0 1 36 36 90
2008 GL-10 16 23 30 20 8 2 1 29 40 164
2008 GL-11 27 23 38 4 8 0 0 12 50 26
2008 GL-12 18 55 9 18 0 0 0 18 73 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 34 28 21 9 5 1 1 15 64 686
2018 GL-00 0 30 30 30 0 10 0 33 33 10
2018 GL-02 40 30 10 10 0 0 10 11 78 10
2018 GL-03 28 17 33 17 6 0 0 22 44 18
2018 GL-04 31 24 29 17 0 0 0 17 55 42
2018 GL-05 34 17 24 7 14 3 2 21 54 59
2018 GL-06 27 41 17 10 5 0 0 15 68 41
2018 GL-07 40 27 7 20 0 7 0 21 71 15
2018 GL-08 28 22 17 22 11 0 0 33 50 18
2018 GL-09 26 26 30 9 8 1 1 17 52 105
2018 GL-10 39 29 18 8 4 1 1 12 69 246
2018 GL-11 41 41 11 4 4 0 0 7 82 56
2018 GL-12 54 23 15 8 0 0 0 8 77 13
2017 GL 32 33 20 7 5 1 2 13 67 818
2017 GL-03 16 19 34 20 6 0 5 28 37 20
2017 GL-04 32 14 26 11 14 3 0 26 47 35
2017 GL-05 35 26 23 6 7 0 3 13 63 69
2017 GL-06 32 41 17 7 2 0 0 10 73 41
2017 GL-07 13 38 31 13 0 0 6 13 53 16
2017 GL-08 23 35 19 3 13 0 6 17 62 31
2017 GL-09 29 36 22 6 6 0 1 12 66 145
2017 GL-10 36 33 17 7 4 1 2 11 71 334
2017 GL-11 36 40 14 5 5 0 0 10 76 63
2017 GL-12 55 45 0 0 0 0 0 0 100 11
2014 GL 29 31 24 10 5 1 1 15 61 984
2014 GL-03 29 20 38 5 8 0 0 13 49 39
2014 GL-04 12 42 24 8 10 2 2 19 56 50
2014 GL-05 23 38 21 8 5 3 1 14 64 91
2014 GL-06 35 24 21 15 4 2 0 19 60 54
2014 GL-07 25 25 32 7 7 4 0 15 52 28
2014 GL-08 22 35 23 10 10 0 0 20 57 40
2014 GL-09 26 30 22 16 6 1 0 22 56 155
2014 GL-10 33 30 25 7 3 0 1 10 64 355
2014 GL-11 47 30 17 3 3 0 0 6 77 69
2014 GL-12 47 33 13 7 0 0 0 7 80 15
2011 GL 25 28 24 13 6 1 3 20 55 1050
2011 GL-01 34 26 20 14 6 0 0 20 60 35
2011 GL-02 22 22 22 6 17 11 0 25 50 18
2011 GL-03 20 27 18 24 8 0 2 33 48 49
2011 GL-04 18 20 33 18 3 3 5 23 41 66
2011 GL-05 24 21 24 18 5 3 5 25 49 78
2011 GL-06 17 38 21 13 8 0 2 22 57 52
2011 GL-07 22 25 28 8 8 3 6 18 52 36
2011 GL-08 18 29 20 15 13 0 5 29 50 55
2011 GL-09 23 27 27 12 6 1 4 19 53 133
2011 GL-10 26 29 23 12 5 1 3 18 58 369
2011 GL-11 32 39 25 1 1 0 1 3 72 77
2011 GL-12 35 50 10 5 0 0 0 5 85 20
2008 GL 16 32 31 12 5 2 2 18 50 532
2008 GL-03 8 42 29 13 8 0 0 21 50 24
2008 GL-04 11 43 16 8 14 8 0 24 59 37
2008 GL-05 18 39 12 18 3 0 9 23 63 33
2008 GL-06 13 34 24 8 13 5 3 23 51 38
2008 GL-07 7 37 26 19 7 4 0 27 46 27
2008 GL-08 10 30 25 20 5 5 5 28 44 20
2008 GL-09 16 26 36 13 5 1 1 19 44 91
2008 GL-10 18 26 38 12 3 2 1 15 46 164
2008 GL-11 23 46 27 4 0 0 0 4 69 26
2008 GL-12 45 18 18 9 9 0 0 18 64 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 6 16 31 32 12 1 1 45 23 686
2018 GL-00 0 10 10 60 0 10 10 75 13 10
2018 GL-02 10 10 20 40 20 0 0 60 20 10
2018 GL-03 6 6 33 39 17 0 0 56 11 18
2018 GL-04 5 12 38 33 12 0 0 45 17 42
2018 GL-05 3 14 33 28 21 2 0 49 18 58
2018 GL-06 7 17 44 15 17 0 0 32 24 41
2018 GL-07 7 20 27 47 0 0 0 47 27 15
2018 GL-08 0 29 24 35 12 0 0 47 29 17
2018 GL-09 4 11 31 37 16 1 0 53 15 106
2018 GL-10 8 18 28 34 9 1 2 44 27 247
2018 GL-11 5 24 35 31 5 0 0 36 29 55
2018 GL-12 15 31 38 8 8 0 0 15 46 13
2017 GL 5 15 31 32 14 0 3 47 21 800
2017 GL-03 0 9 24 53 9 0 5 65 10 21
2017 GL-04 0 9 39 25 21 0 6 49 10 33
2017 GL-05 4 15 38 25 12 0 6 39 20 68
2017 GL-06 15 22 22 32 7 0 2 40 38 41
2017 GL-07 6 6 44 25 13 0 6 40 13 16
2017 GL-08 3 7 43 20 23 0 3 45 10 30
2017 GL-09 4 10 32 34 17 0 3 53 15 139
2017 GL-10 6 17 29 32 14 1 2 47 24 329
2017 GL-11 5 23 32 26 10 0 3 37 29 61
2017 GL-12 9 27 36 27 0 0 0 27 36 11
2014 GL 5 15 33 32 12 0 1 46 21 982
2014 GL-03 0 18 26 36 20 0 0 56 18 39
2014 GL-04 0 16 40 26 16 0 2 43 16 50
2014 GL-05 4 16 33 33 11 1 1 45 21 90
2014 GL-06 7 24 28 37 2 0 2 40 32 54
2014 GL-07 11 7 36 29 18 0 0 46 18 28
2014 GL-08 0 10 35 33 20 0 2 54 10 40
2014 GL-09 6 10 31 38 13 0 2 52 17 154
2014 GL-10 8 14 36 28 12 0 2 41 22 356
2014 GL-11 7 26 33 28 6 0 0 34 33 70
2014 GL-12 0 33 40 27 0 0 0 27 33 15
2011 GL 7 16 30 28 14 1 3 44 25 1047
2011 GL-01 9 20 26 31 11 0 3 44 29 35
2011 GL-02 0 0 33 28 33 0 6 65 0 18
2011 GL-03 6 8 37 33 12 2 2 47 15 49
2011 GL-04 3 8 30 42 14 0 3 58 11 66
2011 GL-05 9 9 28 37 8 4 5 49 20 78
2011 GL-06 10 15 38 25 10 0 2 35 25 52
2011 GL-07 6 6 28 31 25 0 6 59 12 36
2011 GL-08 2 18 31 29 16 0 4 47 21 55
2011 GL-09 7 13 27 30 18 1 4 51 21 132
2011 GL-10 8 22 28 24 14 1 3 40 31 370
2011 GL-11 8 16 43 27 6 0 0 34 23 77
2011 GL-12 15 20 40 25 0 0 0 25 35 20
2008 GL 6 18 30 34 11 1 1 46 24 529
2008 GL-03 0 9 39 26 26 0 0 52 9 23
2008 GL-04 5 19 27 38 11 0 0 49 24 37
2008 GL-05 18 9 24 30 9 0 9 43 30 33
2008 GL-06 5 8 39 37 11 0 0 47 13 38
2008 GL-07 4 26 15 41 11 0 4 54 31 27
2008 GL-08 0 5 50 35 5 0 5 42 5 20
2008 GL-09 7 16 26 32 19 0 1 52 22 90
2008 GL-10 7 21 28 36 6 1 0 43 29 164
2008 GL-11 0 24 40 36 0 0 0 36 24 25
2008 GL-12 0 18 45 27 9 0 0 36 18 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 30 26 13 6 0 0 19 55 687
2018 GL-00 10 20 30 30 0 0 10 33 33 10
2018 GL-02 20 40 30 10 0 0 0 10 60 10
2018 GL-03 17 17 44 22 0 0 0 22 33 18
2018 GL-04 29 29 29 7 7 0 0 14 57 42
2018 GL-05 10 29 29 19 10 2 0 30 40 58
2018 GL-06 34 27 22 12 5 0 0 17 61 41
2018 GL-07 20 40 20 7 13 0 0 20 60 15
2018 GL-08 33 11 11 33 11 0 0 44 44 18
2018 GL-09 25 30 29 10 8 0 0 17 54 105
2018 GL-10 23 35 23 13 5 1 0 18 59 247
2018 GL-11 38 29 27 5 2 0 0 7 66 56
2018 GL-12 46 23 23 8 0 0 0 8 69 13
2017 GL 22 30 26 14 6 0 2 20 53 810
2017 GL-03 30 34 20 11 0 0 5 11 67 20
2017 GL-04 33 17 21 6 18 0 6 25 53 34
2017 GL-05 16 28 32 19 4 0 1 24 44 69
2017 GL-06 33 29 14 24 0 0 0 24 62 42
2017 GL-07 25 19 25 25 6 0 0 31 44 16
2017 GL-08 10 39 29 10 10 0 3 20 50 31
2017 GL-09 20 32 24 15 6 0 2 22 53 142
2017 GL-10 21 31 28 12 5 1 1 18 53 329
2017 GL-11 31 34 23 8 3 0 2 12 65 62
2017 GL-12 36 36 27 0 0 0 0 0 73 11
2014 GL 25 31 26 11 5 0 1 17 57 984
2014 GL-03 23 28 33 8 5 3 0 13 53 39
2014 GL-04 30 30 18 13 10 0 0 22 59 50
2014 GL-05 27 33 23 10 7 1 0 17 60 91
2014 GL-06 28 30 30 7 4 0 2 11 58 54
2014 GL-07 33 22 19 15 11 0 0 26 56 27
2014 GL-08 23 28 32 7 7 2 0 15 52 40
2014 GL-09 26 28 26 15 5 0 0 19 55 155
2014 GL-10 22 35 26 11 4 0 2 15 59 356
2014 GL-11 33 33 23 6 4 0 0 10 67 69
2014 GL-12 47 20 27 7 0 0 0 7 67 15
2011 GL 18 27 27 16 9 0 2 26 46 1051
2011 GL-01 14 17 37 23 9 0 0 31 31 35
2011 GL-02 17 33 22 17 11 0 0 28 50 18
2011 GL-03 24 18 22 22 10 0 2 33 44 49
2011 GL-04 17 18 35 21 6 0 3 28 36 66
2011 GL-05 17 22 33 18 5 1 4 24 41 78
2011 GL-06 27 35 21 8 10 0 0 17 62 52
2011 GL-07 24 19 24 14 11 0 8 26 47 37
2011 GL-08 18 27 24 13 15 0 4 28 47 55
2011 GL-09 13 31 25 20 9 1 2 30 45 133
2011 GL-10 18 29 27 14 8 1 2 23 49 370
2011 GL-11 16 31 32 13 5 0 3 19 48 77
2011 GL-12 35 35 20 10 0 0 0 10 70 20
2008 GL 14 27 29 17 10 1 2 28 42 532
2008 GL-03 4 25 21 17 33 0 0 50 29 24
2008 GL-04 21 18 32 13 16 0 0 29 39 38
2008 GL-05 15 18 33 18 6 0 9 27 37 33
2008 GL-06 16 32 29 16 8 0 0 24 47 38
2008 GL-07 7 37 15 26 11 0 4 38 46 27
2008 GL-08 5 35 30 15 10 0 5 26 42 20
2008 GL-09 18 19 31 12 17 0 3 30 38 90
2008 GL-10 15 27 32 20 5 2 1 25 43 164
2008 GL-11 8 48 28 16 0 0 0 16 56 25
2008 GL-12 18 18 64 0 0 0 0 0 36 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 20 25 25 14 1 2 41 34 689
2018 GL-00 0 20 10 30 30 0 10 67 22 10
2018 GL-02 20 40 10 30 0 0 0 30 60 10
2018 GL-03 6 6 39 28 11 0 11 44 13 18
2018 GL-04 17 12 21 36 14 0 0 50 29 42
2018 GL-05 17 25 27 19 8 3 0 28 44 59
2018 GL-06 22 24 24 17 12 0 0 29 46 41
2018 GL-07 7 20 27 20 20 0 7 43 29 15
2018 GL-08 0 28 22 39 11 0 0 50 28 18
2018 GL-09 10 18 25 28 15 2 2 45 29 106
2018 GL-10 13 21 24 22 15 2 2 39 36 247
2018 GL-11 13 13 36 30 7 0 2 38 25 56
2018 GL-12 8 23 15 38 8 0 8 50 33 13
2017 GL 14 21 23 21 15 1 5 38 37 812
2017 GL-03 11 20 43 10 10 0 5 21 33 19
2017 GL-04 15 6 18 20 35 0 6 59 22 34
2017 GL-05 22 23 25 17 10 0 3 28 46 69
2017 GL-06 24 21 29 17 5 5 0 23 48 42
2017 GL-07 13 31 6 25 19 0 6 47 47 16
2017 GL-08 13 40 10 13 20 0 3 34 55 30
2017 GL-09 10 23 27 19 15 1 5 36 35 144
2017 GL-10 16 20 20 23 13 2 6 39 39 332
2017 GL-11 16 19 19 21 15 0 10 39 39 62
2017 GL-12 0 27 36 18 18 0 0 36 27 11
2014 GL 12 23 23 22 14 2 4 38 37 984
2014 GL-03 13 21 28 23 10 3 3 35 35 39
2014 GL-04 10 22 26 16 20 2 4 38 35 50
2014 GL-05 20 36 14 13 12 1 3 26 59 91
2014 GL-06 18 24 28 13 11 4 2 25 45 54
2014 GL-07 11 18 21 21 25 4 0 48 30 28
2014 GL-08 12 30 22 10 20 2 2 32 44 40
2014 GL-09 8 21 21 33 14 1 2 48 30 155
2014 GL-10 12 19 26 23 14 2 4 39 33 354
2014 GL-11 11 24 20 22 16 0 6 41 38 70
2014 GL-12 27 13 7 33 7 0 13 46 46 15
2011 GL 12 17 23 24 16 2 5 43 32 1047
2011 GL-01 6 11 23 43 14 0 3 59 18 35
2011 GL-02 11 11 11 28 22 0 17 60 27 18
2011 GL-03 18 27 16 18 14 2 4 35 48 49
2011 GL-04 11 12 30 24 14 3 6 42 25 66
2011 GL-05 21 17 26 22 13 1 1 36 38 78
2011 GL-06 17 27 19 21 13 0 2 35 45 52
2011 GL-07 8 22 14 27 19 0 11 52 33 37
2011 GL-08 9 13 24 20 26 4 4 50 24 54
2011 GL-09 10 14 27 27 14 3 6 45 26 133
2011 GL-10 11 20 25 22 16 1 5 41 33 368
2011 GL-11 13 13 17 38 13 1 5 54 28 77
2011 GL-12 0 25 45 25 0 0 5 26 26 20
2008 GL 11 22 22 25 15 2 3 41 36 529
2008 GL-03 13 21 33 25 8 0 0 33 33 24
2008 GL-04 14 22 22 16 24 3 0 42 36 37
2008 GL-05 9 24 32 18 6 0 12 27 37 34
2008 GL-06 13 37 18 18 8 0 5 28 53 38
2008 GL-07 7 26 11 26 19 7 4 50 38 27
2008 GL-08 10 30 15 25 10 5 5 39 44 20
2008 GL-09 9 16 26 26 19 1 4 47 26 90
2008 GL-10 13 21 19 26 17 1 1 45 36 163
2008 GL-11 8 20 24 44 0 0 4 46 29 25
2008 GL-12 18 27 36 18 0 0 0 18 45 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 29 24 11 7 2 2 18 56 686
2018 GL-00 10 30 40 10 0 10 0 11 44 10
2018 GL-02 30 20 10 10 10 10 10 25 63 10
2018 GL-03 11 33 28 22 6 0 0 28 44 18
2018 GL-04 24 20 27 15 12 0 2 28 45 41
2018 GL-05 22 24 27 12 10 2 3 23 48 59
2018 GL-06 30 23 20 8 15 0 5 24 55 40
2018 GL-07 27 13 27 13 13 7 0 29 43 15
2018 GL-08 17 22 17 22 11 11 0 38 44 18
2018 GL-09 25 25 34 10 5 1 0 15 50 106
2018 GL-10 25 34 21 10 5 2 2 16 62 247
2018 GL-11 34 45 14 4 4 0 0 7 79 56
2018 GL-12 38 31 23 0 8 0 0 8 69 13
2017 GL 25 27 25 12 6 2 3 19 55 811
2017 GL-03 10 10 24 42 5 5 5 52 21 20
2017 GL-04 12 23 30 11 21 0 3 33 36 34
2017 GL-05 22 29 26 13 3 3 4 17 55 69
2017 GL-06 22 34 17 20 5 2 0 25 58 41
2017 GL-07 13 20 33 13 20 0 0 33 33 15
2017 GL-08 29 19 23 3 16 3 6 21 54 31
2017 GL-09 25 29 25 10 6 2 4 17 57 143
2017 GL-10 31 26 25 11 4 1 3 16 59 334
2017 GL-11 28 36 21 8 3 2 2 12 66 61
2017 GL-12 18 55 18 9 0 0 0 9 73 11
2014 GL 23 25 29 14 5 2 2 20 50 985
2014 GL-03 10 31 28 21 5 5 0 27 44 39
2014 GL-04 12 22 34 14 10 2 6 26 37 50
2014 GL-05 23 18 37 17 3 1 1 21 41 89
2014 GL-06 32 20 24 17 2 4 2 20 55 54
2014 GL-07 21 14 32 21 4 7 0 27 38 28
2014 GL-08 20 33 20 20 5 0 2 26 54 40
2014 GL-09 25 25 26 15 7 1 1 23 51 155
2014 GL-10 24 28 28 10 5 3 2 15 55 357
2014 GL-11 33 30 30 1 4 0 1 6 64 70
2014 GL-12 20 27 33 13 0 7 0 14 50 15
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 31 28 14 16 2 1 41 31 689
2018 GL-00 10 40 40 10 0 0 0 50 10 10
2018 GL-02 10 30 20 10 20 0 10 44 33 10
2018 GL-03 17 56 11 0 17 0 0 72 17 18
2018 GL-04 7 29 33 14 14 2 0 37 29 42
2018 GL-05 10 28 33 10 17 0 2 39 27 60
2018 GL-06 10 26 21 26 15 3 0 37 42 39
2018 GL-07 7 53 20 7 13 0 0 60 20 15
2018 GL-08 26 16 37 21 0 0 0 42 21 19
2018 GL-09 8 36 24 10 15 5 2 47 27 107
2018 GL-10 5 32 28 15 18 2 0 38 33 246
2018 GL-11 5 32 34 13 16 0 0 38 29 56
2018 GL-12 8 23 23 38 8 0 0 31 46 13
2017 GL 14 34 21 15 14 2 1 49 30 829
2017 GL-03 9 38 15 19 19 0 0 47 38 21
2017 GL-04 16 39 11 8 20 5 0 59 30 36
2017 GL-05 16 30 22 16 14 0 1 47 31 69
2017 GL-06 19 35 26 14 7 0 0 53 21 43
2017 GL-07 17 35 17 12 19 0 0 52 30 17
2017 GL-08 22 47 16 6 6 3 0 71 13 32
2017 GL-09 18 31 21 12 16 2 1 50 29 145
2017 GL-10 11 36 21 14 14 2 1 48 30 338
2017 GL-11 5 29 23 24 19 0 0 34 44 62
2017 GL-12 0 45 27 18 9 0 0 45 27 11
2014 GL 17 35 20 15 11 1 1 53 26 987
2014 GL-03 18 33 23 13 10 3 0 53 24 39
2014 GL-04 18 33 23 16 10 0 0 51 26 50
2014 GL-05 10 31 30 18 11 1 0 41 29 91
2014 GL-06 13 41 13 18 13 2 0 55 32 54
2014 GL-07 18 46 11 0 21 4 0 67 22 28
2014 GL-08 32 25 18 15 8 2 0 59 23 40
2014 GL-09 17 38 14 12 15 1 3 57 28 155
2014 GL-10 18 35 19 15 11 1 1 54 27 356
2014 GL-11 16 30 32 13 10 0 0 45 23 70
2014 GL-12 13 40 27 7 7 0 7 57 14 15

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 34 16 15 14 0 0 54 29 690
2018 GL-00 30 50 10 10 0 0 0 80 10 10
2018 GL-02 20 40 10 20 10 0 0 60 30 10
2018 GL-03 39 33 6 11 11 0 0 72 22 18
2018 GL-04 17 26 26 19 12 0 0 43 31 42
2018 GL-05 20 30 18 13 18 0 0 50 32 60
2018 GL-06 18 30 15 20 15 3 0 49 36 40
2018 GL-07 20 27 13 20 20 0 0 47 40 15
2018 GL-08 37 11 21 11 16 5 0 50 28 19
2018 GL-09 21 39 16 9 14 0 1 60 24 107
2018 GL-10 16 35 17 16 15 0 0 51 31 246
2018 GL-11 18 48 14 9 11 0 0 66 20 56
2018 GL-12 31 46 0 15 8 0 0 77 23 13
2017 GL 23 35 15 13 14 0 0 58 27 827
2017 GL-03 24 48 5 14 9 0 0 72 23 21
2017 GL-04 24 42 16 6 12 0 0 66 18 36
2017 GL-05 25 32 7 20 16 0 0 57 36 69
2017 GL-06 21 42 19 12 7 0 0 63 19 43
2017 GL-07 23 17 17 12 30 0 0 41 42 17
2017 GL-08 34 34 13 3 16 0 0 69 19 32
2017 GL-09 23 29 15 16 17 0 0 53 33 144
2017 GL-10 22 36 16 13 13 1 0 58 26 338
2017 GL-11 18 38 16 16 10 0 2 57 26 62
2017 GL-12 18 55 18 0 9 0 0 73 9 11
2014 GL 25 34 15 12 12 1 0 60 24 988
2014 GL-03 25 33 15 5 21 0 0 58 26 39
2014 GL-04 28 29 16 8 16 2 2 59 25 50
2014 GL-05 17 32 22 8 19 1 1 50 27 91
2014 GL-06 20 33 9 21 17 0 0 54 37 54
2014 GL-07 43 32 4 11 11 0 0 75 21 28
2014 GL-08 42 27 12 3 15 0 0 70 18 40
2014 GL-09 26 33 17 10 14 1 1 59 24 155
2014 GL-10 23 36 13 16 10 0 0 60 26 357
2014 GL-11 30 37 14 10 7 1 0 68 17 70
2014 GL-12 33 33 27 7 0 0 0 67 7 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 4 19 24 21 28 3 1 24 51 686
2018 GL-00 10 50 10 20 10 0 0 60 30 10
2018 GL-02 10 20 10 30 20 10 0 33 56 10
2018 GL-03 17 28 17 11 22 6 0 47 35 18
2018 GL-04 0 14 29 26 31 0 0 14 57 42
2018 GL-05 7 18 33 13 27 2 0 25 41 60
2018 GL-06 8 13 33 23 23 0 0 21 46 39
2018 GL-07 7 33 20 13 27 0 0 40 40 15
2018 GL-08 16 16 32 11 21 0 5 33 33 19
2018 GL-09 4 18 28 16 23 8 3 24 44 106
2018 GL-10 1 19 21 26 29 4 0 21 57 245
2018 GL-11 4 14 18 27 38 0 0 18 64 56
2018 GL-12 15 8 23 23 31 0 0 23 54 13
2017 GL 6 16 21 25 27 4 1 23 55 829
2017 GL-03 5 15 14 24 38 5 0 20 65 21
2017 GL-04 5 14 19 25 28 5 3 21 58 36
2017 GL-05 7 14 23 25 28 1 1 22 54 69
2017 GL-06 9 26 23 26 14 2 0 36 40 43
2017 GL-07 6 23 23 17 30 0 0 29 48 17
2017 GL-08 16 22 16 25 13 6 3 41 41 32
2017 GL-09 9 17 19 26 24 6 0 27 54 145
2017 GL-10 3 14 21 25 33 4 1 18 60 338
2017 GL-11 3 11 26 25 29 5 0 15 57 62
2017 GL-12 0 18 45 27 9 0 0 18 36 11
2014 GL 6 19 21 24 25 4 1 27 51 988
2014 GL-03 15 15 13 15 42 0 0 30 57 39
2014 GL-04 4 34 12 20 26 2 2 39 48 50
2014 GL-05 7 20 19 25 24 5 0 28 52 91
2014 GL-06 6 22 22 28 20 2 0 28 49 54
2014 GL-07 14 18 18 21 21 4 4 35 46 28
2014 GL-08 12 17 17 22 23 7 0 32 49 40
2014 GL-09 6 23 20 20 26 4 1 30 49 155
2014 GL-10 4 16 23 27 24 6 2 21 54 357
2014 GL-11 4 17 32 23 22 1 0 22 46 70
2014 GL-12 20 13 20 20 13 13 0 38 38 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 44 17 11 8 0 0 63 20 688
2018 GL-00 50 30 10 10 0 0 0 80 10 10
2018 GL-02 30 20 10 30 10 0 0 50 40 10
2018 GL-03 33 39 0 17 11 0 0 72 28 18
2018 GL-04 10 43 31 10 7 0 0 52 17 42
2018 GL-05 20 40 20 12 8 0 0 60 20 60
2018 GL-06 21 36 15 15 13 0 0 56 28 39
2018 GL-07 13 40 27 7 13 0 0 53 20 15
2018 GL-08 32 32 16 16 5 0 0 63 21 19
2018 GL-09 19 52 15 8 7 0 0 71 14 106
2018 GL-10 20 47 15 9 9 0 0 67 18 246
2018 GL-11 13 38 23 20 7 0 0 50 27 56
2018 GL-12 15 46 0 8 31 0 0 62 38 13
2017 GL 15 47 17 12 9 0 0 62 21 827
2017 GL-03 9 33 29 24 5 0 0 43 29 21
2017 GL-04 19 30 19 14 17 0 0 50 31 36
2017 GL-05 13 37 31 9 10 0 0 50 19 68
2017 GL-06 9 58 19 7 7 0 0 67 14 43
2017 GL-07 17 52 17 6 7 0 0 70 13 17
2017 GL-08 28 47 13 13 0 0 0 75 13 32
2017 GL-09 17 45 14 14 10 0 0 62 24 145
2017 GL-10 15 50 16 12 8 0 0 64 19 337
2017 GL-11 6 53 13 16 11 0 0 60 28 62
2017 GL-12 0 64 9 27 0 0 0 64 27 11
2014 GL 18 44 19 12 7 0 0 62 19 986
2014 GL-03 23 26 26 13 10 3 0 50 24 39
2014 GL-04 22 34 16 16 10 2 0 57 26 50
2014 GL-05 8 54 17 11 10 0 0 62 21 90
2014 GL-06 9 57 15 13 4 2 0 67 17 53
2014 GL-07 25 36 21 14 4 0 0 61 18 28
2014 GL-08 27 30 28 10 5 0 0 57 15 40
2014 GL-09 20 43 12 14 10 0 1 64 24 155
2014 GL-10 18 43 21 12 5 0 0 61 17 357
2014 GL-11 11 47 28 10 3 0 0 59 13 70
2014 GL-12 20 60 13 7 0 0 0 80 7 15

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 45 22 9 6 1 0 63 15 686
2018 GL-00 20 50 30 0 0 0 0 70 0 10
2018 GL-02 10 60 0 20 10 0 0 70 30 10
2018 GL-03 22 44 22 0 11 0 0 67 11 18
2018 GL-04 5 43 29 19 5 0 0 48 24 42
2018 GL-05 18 42 20 8 10 2 0 61 19 60
2018 GL-06 21 41 15 13 10 0 0 62 23 39
2018 GL-07 13 60 27 0 0 0 0 73 0 15
2018 GL-08 32 42 11 16 0 0 0 74 16 19
2018 GL-09 23 50 14 8 4 0 1 73 12 106
2018 GL-10 16 43 23 9 7 1 0 60 16 246
2018 GL-11 20 44 22 9 4 0 0 65 13 54
2018 GL-12 15 31 38 8 8 0 0 46 15 13
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 38 23 11 8 0 0 57 20 686
2018 GL-02 60 0 20 10 10 0 0 60 20 10
2018 GL-03 22 39 11 6 17 0 6 65 24 18
2018 GL-04 10 41 27 10 12 0 0 51 22 41
2018 GL-05 17 38 18 12 15 0 0 55 27 60
2018 GL-06 22 27 29 15 7 0 0 49 22 41
2018 GL-07 20 53 20 7 0 0 0 73 7 15
2018 GL-08 18 29 29 12 6 6 0 50 19 17
2018 GL-09 22 41 20 11 6 0 0 63 16 104
2018 GL-10 13 40 23 14 9 0 0 53 23 250
2018 GL-11 23 39 27 7 4 0 0 63 11 56
2018 GL-12 15 62 15 8 0 0 0 77 8 13
2017 GL 21 41 20 10 8 0 0 62 18 828
2017 GL-03 19 53 19 0 9 0 0 72 9 21
2017 GL-04 31 36 14 5 11 0 3 69 17 36
2017 GL-05 14 41 23 16 6 0 0 55 22 69
2017 GL-06 26 40 19 9 7 0 0 65 16 43
2017 GL-07 13 41 17 23 6 0 0 54 29 17
2017 GL-08 31 50 13 3 3 0 0 81 6 32
2017 GL-09 19 43 23 6 8 0 0 62 15 145
2017 GL-10 19 40 19 13 8 0 1 59 21 337
2017 GL-11 24 29 26 10 10 0 2 54 20 62
2017 GL-12 27 55 9 9 0 0 0 82 9 11
2014 GL 23 40 17 11 7 1 1 64 19 985
2014 GL-03 31 36 18 10 5 0 0 67 16 39
2014 GL-04 24 40 14 14 8 0 0 64 22 50
2014 GL-05 12 40 24 12 9 2 0 54 22 89
2014 GL-06 18 45 9 15 13 0 0 63 28 54
2014 GL-07 29 43 4 7 18 0 0 71 25 28
2014 GL-08 32 37 15 10 5 0 0 70 15 40
2014 GL-09 27 36 19 6 9 1 1 64 16 155
2014 GL-10 20 41 19 14 5 0 1 62 20 356
2014 GL-11 17 44 22 14 1 1 0 63 16 70
2014 GL-12 40 27 20 7 7 0 0 67 13 15
2011 GL 26 36 20 9 9 1 0 63 18 1066
2011 GL-01 14 34 29 17 6 0 0 49 23 35
2011 GL-02 17 56 11 11 6 0 0 72 17 18
2011 GL-03 27 39 20 6 8 0 0 65 14 49
2011 GL-04 27 39 21 1 12 0 0 66 13 67
2011 GL-05 14 40 23 12 10 1 0 55 22 78
2011 GL-06 27 31 21 12 8 2 0 59 20 52
2011 GL-07 35 38 0 8 19 0 0 73 27 37
2011 GL-08 29 29 27 7 5 0 2 59 13 55
2011 GL-09 25 38 19 7 8 0 1 64 16 134
2011 GL-10 25 38 18 11 8 1 0 63 18 379
2011 GL-11 27 34 23 5 10 0 0 61 16 77
2011 GL-12 20 40 40 0 0 0 0 60 0 20
2008 GL 27 38 14 13 9 0 0 65 21 535
2008 GL-03 29 42 17 0 13 0 0 71 13 24
2008 GL-04 26 42 16 8 8 0 0 68 16 38
2008 GL-05 18 44 21 12 6 0 0 62 18 34
2008 GL-06 29 34 8 18 8 0 3 65 27 38
2008 GL-07 35 46 12 8 0 0 0 81 8 26
2008 GL-08 35 25 15 20 5 0 0 60 25 20
2008 GL-09 29 35 15 11 10 0 0 64 21 92
2008 GL-10 25 37 13 14 11 0 0 62 25 164
2008 GL-11 27 42 12 15 4 0 0 69 19 26
2008 GL-12 18 27 18 9 27 0 0 45 36 11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 35 21 11 10 1 0 57 21 686
2018 GL-02 30 30 30 0 10 0 0 60 10 10
2018 GL-03 22 50 11 0 11 0 6 76 12 18
2018 GL-04 12 39 24 10 15 0 0 51 24 41
2018 GL-05 20 27 23 10 20 0 0 47 30 60
2018 GL-06 20 37 24 12 7 0 0 56 20 41
2018 GL-07 20 27 40 13 0 0 0 47 13 15
2018 GL-08 29 24 6 29 6 6 0 56 38 17
2018 GL-09 25 38 19 9 8 1 0 64 17 104
2018 GL-10 18 38 20 13 10 0 0 56 23 250
2018 GL-11 29 34 20 11 7 0 0 63 18 56
2018 GL-12 15 46 23 0 15 0 0 62 15 13
2017 GL 24 36 19 11 9 1 0 61 20 826
2017 GL-03 24 44 9 5 14 5 0 71 19 21
2017 GL-04 31 34 16 13 3 3 0 67 17 36
2017 GL-05 20 35 17 13 14 0 0 55 28 69
2017 GL-06 28 37 16 9 9 0 0 65 19 43
2017 GL-07 6 36 29 23 6 0 0 42 29 17
2017 GL-08 31 34 25 6 3 0 0 66 9 32
2017 GL-09 22 37 19 12 10 0 0 59 22 145
2017 GL-10 22 36 20 12 8 1 1 59 20 337
2017 GL-11 28 38 18 7 10 0 0 65 16 61
2017 GL-12 27 45 18 0 0 9 0 80 0 11
2014 GL 24 36 19 11 8 2 0 61 19 986
2014 GL-03 29 33 15 16 8 0 0 62 23 39
2014 GL-04 24 32 20 12 10 2 0 57 22 50
2014 GL-05 12 32 27 21 7 1 0 45 28 90
2014 GL-06 18 41 17 9 15 0 0 59 24 54
2014 GL-07 36 29 14 4 18 0 0 64 21 28
2014 GL-08 35 27 18 12 8 0 0 62 20 40
2014 GL-09 29 34 20 9 7 0 1 64 16 155
2014 GL-10 23 39 17 11 7 3 0 64 18 356
2014 GL-11 22 30 27 14 6 1 0 52 20 70
2014 GL-12 20 53 13 7 7 0 0 73 13 15
2011 GL 28 32 19 11 9 2 0 61 20 1065
2011 GL-01 17 40 17 26 0 0 0 57 26 35
2011 GL-02 28 28 17 17 6 6 0 59 24 18
2011 GL-03 35 33 16 8 8 0 0 67 16 49
2011 GL-04 34 27 19 7 12 0 0 61 19 67
2011 GL-05 18 32 27 10 10 1 0 51 21 77
2011 GL-06 27 37 21 8 8 0 0 63 15 52
2011 GL-07 38 19 16 8 14 5 0 60 23 37
2011 GL-08 27 33 16 9 13 0 2 61 22 55
2011 GL-09 31 28 16 11 8 4 1 63 20 134
2011 GL-10 25 35 19 9 9 2 0 61 19 379
2011 GL-11 25 39 18 10 8 0 0 64 18 77
2011 GL-12 25 20 40 15 0 0 0 45 15 20
2008 GL 29 34 17 10 9 1 0 64 19 535
2008 GL-03 17 46 25 0 13 0 0 63 13 24
2008 GL-04 34 18 29 11 8 0 0 53 18 38
2008 GL-05 18 44 26 6 6 0 0 62 12 34
2008 GL-06 26 37 11 18 8 0 0 63 26 38
2008 GL-07 31 46 8 8 4 4 0 80 12 26
2008 GL-08 25 30 15 20 10 0 0 55 30 20
2008 GL-09 33 35 14 7 12 0 0 67 18 92
2008 GL-10 29 33 14 12 11 1 0 63 23 164
2008 GL-11 23 35 27 12 4 0 0 58 15 26
2008 GL-12 27 18 18 9 18 9 0 50 30 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 35 21 12 10 0 0 57 22 685
2018 GL-02 40 30 20 0 10 0 0 70 10 10
2018 GL-03 17 39 22 0 17 0 6 59 18 18
2018 GL-04 5 49 20 17 10 0 0 54 27 41
2018 GL-05 25 27 20 13 15 0 0 52 28 60
2018 GL-06 19 33 17 19 12 0 0 52 31 42
2018 GL-07 27 40 27 7 0 0 0 67 7 15
2018 GL-08 38 13 31 13 0 6 0 53 13 16
2018 GL-09 21 39 22 9 8 0 1 61 17 103
2018 GL-10 18 36 21 13 12 0 0 54 24 250
2018 GL-11 30 38 21 5 5 0 0 68 11 56
2018 GL-12 31 38 8 15 8 0 0 69 23 13
2017 GL 24 38 15 12 9 0 1 63 21 827
2017 GL-03 30 43 9 9 9 0 0 72 19 21
2017 GL-04 37 36 11 14 3 0 0 72 17 36
2017 GL-05 26 32 16 16 10 0 0 58 26 69
2017 GL-06 28 37 23 5 7 0 0 65 12 43
2017 GL-07 17 24 35 17 6 0 0 42 23 17
2017 GL-08 25 50 16 0 9 0 0 75 9 32
2017 GL-09 25 39 14 12 10 0 0 63 23 145
2017 GL-10 20 41 14 14 9 0 1 62 24 337
2017 GL-11 28 33 21 10 7 2 0 61 17 61
2017 GL-12 18 55 0 18 9 0 0 73 27 11
2014 GL 24 37 17 11 10 1 0 61 21 987
2014 GL-03 40 26 16 13 5 0 0 66 19 38
2014 GL-04 24 40 15 10 12 0 0 64 22 50
2014 GL-05 14 36 21 13 13 2 0 52 27 91
2014 GL-06 15 39 11 17 18 0 0 54 35 54
2014 GL-07 39 29 14 4 14 0 0 68 18 28
2014 GL-08 35 32 10 15 8 0 0 67 23 40
2014 GL-09 27 32 20 11 9 0 1 60 20 155
2014 GL-10 22 39 16 12 9 1 1 62 21 357
2014 GL-11 17 40 23 11 9 0 0 57 20 70
2014 GL-12 27 67 0 0 7 0 0 93 7 15
2011 GL 27 36 15 12 9 0 0 64 21 1065
2011 GL-01 23 37 26 11 3 0 0 60 14 35
2011 GL-02 28 33 11 17 11 0 0 61 28 18
2011 GL-03 33 20 22 14 10 0 0 53 24 49
2011 GL-04 31 37 12 9 10 0 0 69 19 67
2011 GL-05 21 38 17 13 10 1 0 60 23 78
2011 GL-06 33 35 19 8 6 0 0 67 13 52
2011 GL-07 30 32 14 14 11 0 0 62 24 37
2011 GL-08 27 40 11 11 9 0 2 69 20 55
2011 GL-09 29 39 17 7 6 2 0 69 13 133
2011 GL-10 23 38 14 15 10 1 0 62 24 379
2011 GL-11 23 42 17 10 8 0 0 65 18 77
2011 GL-12 20 45 15 20 0 0 0 65 20 20
2008 GL 30 36 13 12 9 1 0 66 21 534
2008 GL-03 21 50 17 0 13 0 0 71 13 24
2008 GL-04 34 32 13 13 8 0 0 66 21 38
2008 GL-05 24 41 21 6 6 0 3 67 12 34
2008 GL-06 29 34 11 21 5 0 0 63 26 38
2008 GL-07 35 54 4 4 4 0 0 88 8 26
2008 GL-08 35 15 15 25 10 0 0 50 35 20
2008 GL-09 33 37 8 12 11 0 0 70 23 92
2008 GL-10 27 35 15 13 10 0 0 62 23 163
2008 GL-11 27 38 15 12 4 4 0 68 16 26
2008 GL-12 18 27 9 9 27 9 0 50 40 11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 36 20 7 9 1 0 64 16 684
2018 GL-02 50 0 30 10 10 0 0 50 20 10
2018 GL-03 22 33 28 0 11 0 6 59 12 18
2018 GL-04 22 41 15 10 12 0 0 63 22 41
2018 GL-05 28 27 28 3 13 0 0 55 17 60
2018 GL-06 37 22 32 5 5 0 0 59 10 41
2018 GL-07 40 47 7 7 0 0 0 87 7 15
2018 GL-08 29 41 18 12 0 0 0 71 12 17
2018 GL-09 29 41 17 5 7 1 0 71 12 103
2018 GL-10 21 40 18 8 10 1 0 62 19 250
2018 GL-11 32 34 16 5 13 0 0 66 18 56
2018 GL-12 31 46 8 15 0 0 0 77 15 13
2017 GL 32 34 18 7 8 1 0 67 15 827
2017 GL-03 15 62 5 0 14 5 0 81 15 21
2017 GL-04 48 25 17 0 5 5 0 77 6 36
2017 GL-05 32 29 17 10 12 0 0 61 22 69
2017 GL-06 37 33 16 2 12 0 0 70 14 43
2017 GL-07 12 36 29 17 6 0 0 48 23 17
2017 GL-08 38 22 28 6 0 6 0 63 7 32
2017 GL-09 27 39 18 9 6 0 1 67 15 145
2017 GL-10 30 36 17 8 7 1 1 67 16 337
2017 GL-11 32 29 23 3 11 2 0 62 15 62
2017 GL-12 27 27 36 9 0 0 0 55 9 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 32 20 11 12 0 1 58 23 685
2018 GL-02 50 10 10 20 10 0 0 60 30 10
2018 GL-03 22 33 22 0 17 0 6 59 18 18
2018 GL-04 17 41 10 17 15 0 0 59 32 41
2018 GL-05 25 30 22 8 13 0 2 56 22 60
2018 GL-06 24 34 17 15 10 0 0 59 24 41
2018 GL-07 33 27 27 7 7 0 0 60 13 15
2018 GL-08 41 18 18 18 0 0 6 63 19 17
2018 GL-09 28 34 23 6 10 0 0 62 15 104
2018 GL-10 20 32 20 13 14 0 0 53 27 249
2018 GL-11 29 36 23 7 5 0 0 64 13 56
2018 GL-12 38 23 8 15 15 0 0 62 31 13
2017 GL 32 33 15 11 9 0 0 65 20 823
2017 GL-03 21 50 10 5 10 0 5 74 15 20
2017 GL-04 50 12 11 16 5 3 3 66 23 36
2017 GL-05 29 35 10 13 13 0 0 64 26 69
2017 GL-06 35 33 9 19 5 0 0 67 23 43
2017 GL-07 12 30 35 12 12 0 0 42 23 17
2017 GL-08 38 25 25 6 6 0 0 63 13 32
2017 GL-09 26 38 16 10 10 1 0 65 19 145
2017 GL-10 31 34 14 12 10 0 0 65 22 334
2017 GL-11 34 34 16 3 13 0 0 68 16 62
2017 GL-12 36 27 27 9 0 0 0 64 9 11
2014 GL 29 35 14 12 9 1 1 65 21 985
2014 GL-03 34 43 10 10 3 0 0 77 13 39
2014 GL-04 34 34 10 12 10 0 0 68 22 50
2014 GL-05 22 36 19 17 5 1 1 59 22 90
2014 GL-06 20 37 7 17 18 0 0 58 35 54
2014 GL-07 43 29 0 14 14 0 0 71 29 28
2014 GL-08 30 37 15 10 8 0 0 67 18 40
2014 GL-09 35 29 14 10 11 1 1 65 21 155
2014 GL-10 25 37 15 13 8 1 1 63 21 356
2014 GL-11 28 33 19 13 6 1 0 62 19 69
2014 GL-12 40 40 13 7 0 0 0 80 7 15
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 11 35 17 26 10 2 0 46 37 127
2018 GL-09 7 43 7 43 0 0 0 50 43 14
2018 GL-10 15 36 18 21 10 0 0 51 31 39
2018 GL-11 8 27 15 31 15 4 0 36 48 26
2018 GL-12 17 17 25 25 17 0 0 33 42 12
2017 GL 12 38 21 17 11 0 1 50 29 164
2017 GL-06 31 31 15 23 0 0 0 62 23 13
2017 GL-09 4 58 21 8 8 0 0 63 17 24
2017 GL-10 8 37 18 22 13 0 2 46 36 60
2017 GL-11 10 24 28 17 17 0 3 36 36 29
2017 GL-12 9 45 27 9 9 0 0 55 18 11
2014 GL 17 34 23 14 12 0 1 51 26 184
2014 GL-05 17 42 17 17 8 0 0 58 25 12
2014 GL-06 30 20 20 10 21 0 0 49 31 10
2014 GL-07 30 20 10 20 20 0 0 50 40 10
2014 GL-09 8 42 25 8 17 0 0 50 25 24
2014 GL-10 13 32 21 19 15 0 0 45 34 53
2014 GL-11 16 25 34 13 13 0 0 41 25 32
2014 GL-12 38 38 15 8 0 0 0 77 8 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 11 30 26 15 15 2 0 42 31 693
2018 GL-00 40 30 20 0 0 0 10 78 0 10
2018 GL-02 30 30 10 10 20 0 0 60 30 10
2018 GL-03 28 28 17 11 17 0 0 56 28 18
2018 GL-04 2 29 29 24 17 0 0 31 40 42
2018 GL-05 8 34 32 10 14 2 0 43 24 59
2018 GL-06 10 29 26 19 17 0 0 38 36 42
2018 GL-07 7 40 20 13 13 7 0 50 29 15
2018 GL-08 32 5 16 26 11 11 0 41 41 19
2018 GL-09 9 37 25 17 9 2 0 48 27 107
2018 GL-10 10 29 25 13 19 3 0 41 34 248
2018 GL-11 5 27 34 21 13 0 0 32 34 56
2018 GL-12 8 31 23 23 15 0 0 38 38 13
2017 GL 12 33 24 15 13 3 0 47 29 830
2017 GL-03 5 29 19 29 9 9 0 37 42 21
2017 GL-04 17 33 27 15 8 0 0 50 23 36
2017 GL-05 13 29 26 22 7 3 0 43 30 69
2017 GL-06 19 26 30 14 12 0 0 44 26 43
2017 GL-07 12 29 12 17 30 0 0 41 48 17
2017 GL-08 28 34 16 9 9 3 0 65 19 32
2017 GL-09 8 39 23 14 12 3 0 48 27 145
2017 GL-10 10 33 23 14 16 4 1 45 31 338
2017 GL-11 11 25 32 18 11 2 2 37 30 63
2017 GL-12 0 45 18 27 9 0 0 45 36 11
2014 GL 13 33 23 15 13 3 0 48 29 982
2014 GL-03 20 25 26 13 13 3 0 47 27 39
2014 GL-04 12 38 20 12 12 2 4 53 25 50
2014 GL-05 12 25 28 16 14 3 1 39 32 90
2014 GL-06 9 41 28 7 15 0 0 50 22 54
2014 GL-07 26 26 22 11 11 4 0 54 23 27
2014 GL-08 17 25 25 15 13 5 0 44 29 40
2014 GL-09 13 34 23 16 11 3 0 49 27 155
2014 GL-10 11 33 20 18 14 4 0 45 34 357
2014 GL-11 10 27 34 19 9 1 0 37 28 70
2014 GL-12 20 40 20 7 13 0 0 60 20 15
2011 GL 14 28 23 16 15 4 1 44 32 1063
2011 GL-01 9 29 29 17 11 6 0 39 30 35
2011 GL-02 11 33 17 28 11 0 0 44 39 18
2011 GL-03 22 22 31 16 4 4 0 47 21 49
2011 GL-04 21 30 15 15 12 6 1 55 29 67
2011 GL-05 12 32 18 22 15 0 1 44 38 78
2011 GL-06 19 31 23 10 13 2 2 52 24 52
2011 GL-07 22 35 19 8 8 5 3 62 18 37
2011 GL-08 11 34 16 16 20 2 2 46 37 56
2011 GL-09 13 20 29 20 14 4 1 35 35 132
2011 GL-10 13 29 21 16 16 4 1 44 34 376
2011 GL-11 9 23 27 17 21 4 0 33 39 78
2011 GL-12 5 30 45 5 15 0 0 35 20 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 26 25 21 18 2 0 35 40 690
2018 GL-00 20 60 10 0 0 10 0 89 0 10
2018 GL-02 20 20 20 20 20 0 0 40 40 10
2018 GL-03 22 28 17 6 22 6 0 53 29 18
2018 GL-04 0 24 24 29 24 0 0 24 52 42
2018 GL-05 10 32 29 12 17 0 0 42 29 59
2018 GL-06 7 27 27 22 17 0 0 34 39 41
2018 GL-07 0 40 20 20 13 7 0 43 36 15
2018 GL-08 26 16 16 21 11 11 0 47 35 19
2018 GL-09 8 25 33 18 15 1 0 34 33 107
2018 GL-10 7 23 23 25 20 2 0 31 46 248
2018 GL-11 2 21 25 30 21 0 0 23 52 56
2018 GL-12 15 38 15 23 8 0 0 54 31 13
2017 GL 10 27 21 22 18 2 0 38 41 829
2017 GL-03 9 33 5 19 24 9 0 47 48 21
2017 GL-04 19 19 28 19 15 0 0 38 34 36
2017 GL-05 9 28 20 28 16 0 0 36 43 69
2017 GL-06 12 26 16 30 16 0 0 37 47 43
2017 GL-07 12 29 12 23 24 0 0 41 48 17
2017 GL-08 25 28 9 19 16 3 0 55 35 32
2017 GL-09 5 29 26 22 16 2 0 35 38 144
2017 GL-10 9 25 21 20 22 2 0 35 43 338
2017 GL-11 10 18 31 26 11 3 2 28 39 63
2017 GL-12 0 18 36 27 18 0 0 18 45 11
2014 GL 11 26 22 20 18 1 0 38 39 983
2014 GL-03 23 23 13 20 18 3 0 47 40 39
2014 GL-04 16 32 24 10 16 0 2 49 26 50
2014 GL-05 10 23 23 25 15 3 0 34 42 91
2014 GL-06 11 28 22 17 22 0 0 39 39 54
2014 GL-07 30 22 19 15 15 0 0 52 30 27
2014 GL-08 15 20 27 17 18 2 0 36 36 40
2014 GL-09 8 29 18 25 18 1 0 38 44 155
2014 GL-10 10 25 24 19 20 2 0 36 40 357
2014 GL-11 6 21 24 30 19 0 0 27 49 70
2014 GL-12 7 40 13 27 13 0 0 47 40 15
2011 GL 13 28 22 17 19 1 0 41 37 1065
2011 GL-01 6 34 23 23 14 0 0 40 37 35
2011 GL-02 6 33 22 22 11 6 0 41 35 18
2011 GL-03 14 27 27 16 12 4 0 43 30 49
2011 GL-04 21 22 22 19 15 0 0 43 34 67
2011 GL-05 14 28 23 12 22 1 0 43 34 78
2011 GL-06 23 29 19 13 15 0 0 52 29 52
2011 GL-07 16 30 16 24 14 0 0 46 38 37
2011 GL-08 13 38 11 18 18 2 2 52 37 56
2011 GL-09 10 26 22 16 26 1 0 36 42 132
2011 GL-10 11 28 23 16 20 2 0 39 37 378
2011 GL-11 5 28 26 15 24 1 0 34 40 78
2011 GL-12 0 20 50 20 10 0 0 20 30 20
2008 GL 17 31 19 16 16 1 0 49 32 535
2008 GL-03 13 25 13 29 17 4 0 39 48 24
2008 GL-04 16 29 24 8 24 0 0 45 32 38
2008 GL-05 6 24 29 21 21 0 0 29 41 34
2008 GL-06 8 39 21 18 11 3 0 49 30 38
2008 GL-07 30 33 30 4 4 0 0 63 7 27
2008 GL-08 10 50 0 20 20 0 0 60 40 20
2008 GL-09 16 34 18 16 13 2 0 51 30 92
2008 GL-10 23 26 16 18 17 1 0 49 35 163
2008 GL-11 12 23 38 15 12 0 0 35 27 26
2008 GL-12 18 9 27 0 36 9 0 30 40 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 6 20 26 26 20 2 0 26 47 690
2018 GL-00 10 50 20 10 0 10 0 67 11 10
2018 GL-02 10 30 10 30 20 0 0 40 50 10
2018 GL-03 17 22 17 11 22 11 0 44 38 18
2018 GL-04 0 17 24 38 21 0 0 17 60 42
2018 GL-05 8 22 29 25 14 2 0 31 40 59
2018 GL-06 10 22 27 22 20 0 0 32 41 41
2018 GL-07 0 33 20 27 13 7 0 36 43 15
2018 GL-08 21 11 16 21 21 11 0 35 47 19
2018 GL-09 3 25 24 28 18 2 0 29 47 106
2018 GL-10 5 17 27 26 22 2 0 23 49 248
2018 GL-11 2 13 27 34 25 0 0 14 59 56
2018 GL-12 8 15 38 31 8 0 0 23 38 13
2017 GL 7 22 22 24 21 3 0 30 47 829
2017 GL-03 5 33 14 19 24 5 0 40 46 21
2017 GL-04 14 17 19 25 17 8 0 34 45 36
2017 GL-05 7 22 28 17 23 3 0 30 42 69
2017 GL-06 12 24 17 24 24 0 0 36 48 42
2017 GL-07 0 29 23 23 24 0 0 29 48 17
2017 GL-08 16 34 16 13 19 3 0 52 32 32
2017 GL-09 4 22 27 25 20 2 0 27 46 145
2017 GL-10 6 22 21 25 24 3 0 28 50 338
2017 GL-11 5 22 19 28 21 3 2 28 51 63
2017 GL-12 0 0 64 27 9 0 0 0 36 11
2014 GL 7 21 25 23 21 3 0 28 46 983
2014 GL-03 13 28 15 20 21 3 0 42 43 39
2014 GL-04 6 26 24 26 14 2 2 33 41 50
2014 GL-05 7 15 34 18 24 2 0 22 43 91
2014 GL-06 9 24 20 19 26 2 0 34 45 54
2014 GL-07 22 22 15 19 19 4 0 46 38 27
2014 GL-08 10 12 28 30 18 2 0 23 49 40
2014 GL-09 5 23 19 32 19 3 0 29 52 155
2014 GL-10 5 21 22 25 24 3 0 27 51 357
2014 GL-11 4 13 41 19 22 1 0 17 41 70
2014 GL-12 7 33 27 13 20 0 0 40 33 15
2011 GL 8 26 24 22 17 3 0 35 41 1066
2011 GL-01 0 34 14 37 11 3 0 35 50 35
2011 GL-02 0 39 6 22 28 6 0 41 53 18
2011 GL-03 10 27 27 22 10 4 0 38 34 49
2011 GL-04 18 24 18 25 15 0 0 42 40 67
2011 GL-05 10 27 24 19 17 3 0 38 37 78
2011 GL-06 13 33 23 17 13 0 0 46 31 52
2011 GL-07 16 24 22 22 16 0 0 41 38 37
2011 GL-08 11 27 14 20 23 4 2 40 45 56
2011 GL-09 5 25 25 22 19 4 0 31 43 134
2011 GL-10 4 28 25 22 17 3 0 33 41 377
2011 GL-11 1 23 27 27 21 1 0 25 48 78
2011 GL-12 0 10 55 20 10 5 0 11 32 20
2008 GL 8 30 22 20 17 3 0 40 38 536
2008 GL-03 0 25 42 21 13 0 0 25 33 24
2008 GL-04 3 37 18 21 18 3 0 41 41 38
2008 GL-05 12 18 24 24 21 3 0 30 45 34
2008 GL-06 8 34 16 29 11 3 0 43 41 38
2008 GL-07 22 19 22 22 7 4 4 44 32 27
2008 GL-08 0 55 15 20 10 0 0 55 30 20
2008 GL-09 9 25 26 21 14 5 0 36 37 92
2008 GL-10 8 32 21 14 23 2 0 41 38 164
2008 GL-11 4 35 19 31 12 0 0 38 42 26
2008 GL-12 0 27 36 9 27 0 0 27 36 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 6 22 23 25 22 1 0 29 48 690
2018 GL-00 10 30 20 30 0 10 0 44 33 10
2018 GL-02 20 30 30 0 20 0 0 50 20 10
2018 GL-03 17 28 17 17 17 6 0 47 35 18
2018 GL-04 2 19 12 29 38 0 0 21 67 42
2018 GL-05 7 20 31 17 25 0 0 27 42 59
2018 GL-06 10 13 23 33 23 0 0 23 55 40
2018 GL-07 7 33 13 20 20 7 0 43 43 15
2018 GL-08 21 16 16 26 16 5 0 39 44 19
2018 GL-09 6 26 24 26 16 2 0 32 43 107
2018 GL-10 4 21 21 28 25 1 0 25 53 247
2018 GL-11 2 18 30 25 25 0 0 20 50 56
2018 GL-12 8 38 23 15 15 0 0 46 31 13
2017 GL 7 24 22 25 21 1 0 32 46 825
2017 GL-03 9 23 15 10 38 5 0 34 50 21
2017 GL-04 11 22 28 23 14 3 0 34 38 36
2017 GL-05 7 26 25 25 16 1 0 34 41 69
2017 GL-06 12 26 21 23 19 0 0 37 42 43
2017 GL-07 12 17 23 29 19 0 0 29 48 17
2017 GL-08 16 34 22 9 19 0 0 50 28 32
2017 GL-09 5 27 22 25 19 2 0 32 45 142
2017 GL-10 5 22 21 26 24 1 0 28 50 336
2017 GL-11 6 20 26 24 21 2 2 28 46 63
2017 GL-12 9 27 18 36 9 0 0 36 45 11
2014 GL 7 22 22 25 22 2 0 30 48 982
2014 GL-03 20 18 15 21 23 0 3 39 45 39
2014 GL-04 4 34 24 20 16 0 2 38 37 50
2014 GL-05 9 16 24 22 26 2 0 26 50 91
2014 GL-06 7 22 15 28 28 0 0 30 55 54
2014 GL-07 15 15 19 27 23 0 0 31 50 26
2014 GL-08 15 17 23 20 23 2 0 33 44 40
2014 GL-09 4 24 20 25 23 4 0 29 50 155
2014 GL-10 6 20 22 29 21 2 0 26 51 357
2014 GL-11 6 16 30 26 22 1 0 22 48 70
2014 GL-12 7 33 20 7 33 0 0 40 40 15
2011 GL 8 29 20 23 18 2 0 38 41 1066
2011 GL-01 3 29 23 31 14 0 0 31 46 35
2011 GL-02 17 28 11 11 33 0 0 44 44 18
2011 GL-03 10 33 12 31 14 0 0 43 45 49
2011 GL-04 12 30 13 24 16 4 0 44 42 67
2011 GL-05 5 36 22 15 22 0 0 41 37 78
2011 GL-06 10 37 19 17 17 0 0 46 35 52
2011 GL-07 8 27 22 19 22 3 0 36 42 37
2011 GL-08 14 29 11 21 20 4 2 45 43 56
2011 GL-09 5 32 19 27 13 4 0 39 42 134
2011 GL-10 8 27 21 24 19 2 0 36 43 378
2011 GL-11 8 26 28 18 21 0 0 33 38 78
2011 GL-12 5 15 40 30 10 0 0 20 40 20
2008 GL 10 32 19 22 14 3 0 43 37 537
2008 GL-03 8 38 8 25 13 8 0 50 41 24
2008 GL-04 8 39 8 18 24 3 0 49 43 38
2008 GL-05 9 29 24 18 18 3 0 39 36 34
2008 GL-06 8 24 24 34 11 0 0 32 45 38
2008 GL-07 11 33 22 19 4 7 4 50 25 27
2008 GL-08 5 35 20 30 5 5 0 42 37 20
2008 GL-09 11 25 20 24 18 2 0 37 43 92
2008 GL-10 9 34 21 19 14 4 0 44 34 164
2008 GL-11 8 38 31 19 4 0 0 46 23 26
2008 GL-12 9 36 0 45 9 0 0 45 55 11
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 10 33 29 18 10 0 0 43 28 685
2018 GL-00 40 20 30 10 0 0 0 60 10 10
2018 GL-03 17 28 22 17 17 0 0 44 33 18
2018 GL-04 5 24 40 19 12 0 0 29 31 42
2018 GL-05 7 27 37 19 10 0 0 34 29 59
2018 GL-06 15 24 29 17 15 0 0 39 32 41
2018 GL-07 7 53 20 13 7 0 0 60 20 15
2018 GL-08 21 26 16 37 0 0 0 47 37 19
2018 GL-09 6 44 27 19 5 0 0 49 24 108
2018 GL-10 10 34 27 17 11 1 0 44 28 245
2018 GL-11 9 24 33 24 11 0 0 33 35 55
2018 GL-12 8 42 33 8 8 0 0 50 17 12
2017 GL 10 36 24 17 11 1 0 47 29 826
2017 GL-03 14 34 15 23 14 0 0 48 37 21
2017 GL-04 13 30 28 14 9 3 3 46 24 36
2017 GL-05 10 26 28 16 18 1 0 37 34 68
2017 GL-06 16 30 33 16 5 0 0 47 21 43
2017 GL-07 12 35 23 17 13 0 0 46 30 17
2017 GL-08 22 44 16 6 13 0 0 66 19 32
2017 GL-09 5 44 20 19 8 4 0 51 28 143
2017 GL-10 9 36 25 17 11 1 0 46 29 338
2017 GL-11 5 28 27 22 16 0 2 34 39 63
2017 GL-12 0 36 27 9 27 0 0 36 36 11
2014 GL 11 33 25 15 14 2 0 45 30 984
2014 GL-03 23 28 13 20 16 0 0 51 36 39
2014 GL-04 6 52 22 16 2 2 0 59 18 50
2014 GL-05 9 33 21 18 17 3 0 43 35 91
2014 GL-06 9 30 28 13 18 2 0 40 32 54
2014 GL-07 21 32 21 11 14 0 0 54 25 28
2014 GL-08 15 32 30 12 10 0 0 47 23 40
2014 GL-09 9 35 24 15 14 3 1 45 30 155
2014 GL-10 10 30 25 16 15 2 1 42 32 354
2014 GL-11 9 26 35 13 17 0 0 34 30 70
2014 GL-12 27 20 13 20 20 0 0 47 40 15
2011 GL 14 42 22 13 7 1 0 57 21 1063
2011 GL-01 6 49 17 23 6 0 0 54 29 35
2011 GL-02 11 39 11 17 22 0 0 50 39 18
2011 GL-03 18 37 31 8 4 2 0 56 13 49
2011 GL-04 16 43 24 9 7 0 0 60 16 67
2011 GL-05 13 36 28 15 8 0 0 49 23 78
2011 GL-06 19 33 27 10 12 0 0 52 21 52
2011 GL-07 24 35 11 19 11 0 0 59 30 37
2011 GL-08 15 42 13 13 11 4 4 61 25 55
2011 GL-09 13 43 23 13 5 1 0 58 19 134
2011 GL-10 11 45 23 12 7 1 1 57 19 376
2011 GL-11 17 38 23 14 6 1 0 56 21 78
2011 GL-12 11 42 26 16 0 5 0 56 17 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 41 20 11 9 2 0 58 21 687
2018 GL-00 30 50 0 10 10 0 0 80 20 10
2018 GL-03 22 33 11 11 17 6 0 59 29 18
2018 GL-04 7 48 26 12 7 0 0 55 19 42
2018 GL-05 18 37 22 10 10 2 2 57 21 60
2018 GL-06 20 34 22 7 15 2 0 55 23 41
2018 GL-07 20 47 27 0 7 0 0 67 7 15
2018 GL-08 26 32 16 11 11 5 0 61 22 19
2018 GL-09 19 46 18 11 4 1 1 67 15 108
2018 GL-10 13 40 20 15 10 2 0 54 25 245
2018 GL-11 11 43 30 7 5 2 2 56 13 56
2018 GL-12 8 50 0 33 8 0 0 58 42 12
2017 GL 22 40 17 11 7 2 0 64 19 825
2017 GL-03 19 37 15 19 5 5 0 59 25 20
2017 GL-04 28 45 11 8 0 5 3 79 9 36
2017 GL-05 16 41 13 18 10 1 0 58 28 68
2017 GL-06 19 58 14 7 2 0 0 77 9 43
2017 GL-07 23 29 17 17 13 0 0 52 30 17
2017 GL-08 25 41 22 13 0 0 0 66 13 32
2017 GL-09 24 39 18 8 6 4 1 66 15 143
2017 GL-10 20 38 18 12 8 3 0 60 21 338
2017 GL-11 18 46 16 10 6 3 2 67 17 63
2017 GL-12 27 36 27 0 9 0 0 64 9 11
2014 GL 22 43 16 9 6 3 0 68 16 985
2014 GL-03 29 34 13 19 3 3 0 64 22 38
2014 GL-04 30 37 20 6 8 0 0 66 14 50
2014 GL-05 19 39 20 7 14 2 0 58 21 91
2014 GL-06 17 50 15 7 2 6 4 74 10 54
2014 GL-07 37 41 7 11 4 0 0 78 15 27
2014 GL-08 30 25 20 15 2 7 0 59 19 40
2014 GL-09 21 47 14 12 4 3 0 70 16 154
2014 GL-10 18 47 15 10 6 4 0 68 17 357
2014 GL-11 26 42 18 6 6 3 0 69 12 70
2014 GL-12 53 40 7 0 0 0 0 93 0 15
2011 GL 28 38 17 7 5 4 1 70 13 1061
2011 GL-01 26 31 20 17 0 3 3 61 18 35
2011 GL-02 28 56 0 6 6 6 0 88 12 18
2011 GL-03 29 44 13 6 4 4 0 76 11 48
2011 GL-04 36 34 16 3 10 0 0 70 13 67
2011 GL-05 22 39 16 13 6 1 3 64 20 77
2011 GL-06 37 21 29 2 4 8 0 63 6 52
2011 GL-07 30 35 19 8 0 5 3 71 9 37
2011 GL-08 36 34 9 11 2 7 2 76 14 56
2011 GL-09 24 43 16 8 3 4 2 71 12 134
2011 GL-10 25 40 18 6 6 4 1 68 13 375
2011 GL-11 31 41 13 9 5 0 1 73 14 78
2011 GL-12 21 37 32 5 0 5 0 61 6 19
2008 GL 28 39 13 10 6 3 1 69 17 535
2008 GL-03 33 29 13 4 17 4 0 65 22 24
2008 GL-04 21 37 16 11 16 0 0 58 26 38
2008 GL-05 18 44 15 18 3 3 0 64 21 34
2008 GL-06 26 42 8 16 8 0 0 68 24 38
2008 GL-07 52 26 7 7 0 7 0 84 8 27
2008 GL-08 35 35 10 5 10 0 5 74 16 20
2008 GL-09 25 42 13 11 3 5 0 71 15 92
2008 GL-10 26 35 18 10 5 4 1 65 16 164
2008 GL-11 31 46 8 8 4 4 0 80 12 26
2008 GL-12 18 45 18 18 0 0 0 64 18 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 36 25 12 9 0 0 53 21 685
2018 GL-00 40 10 30 10 10 0 0 50 20 10
2018 GL-03 28 28 22 6 17 0 0 56 22 18
2018 GL-04 7 38 33 12 10 0 0 45 21 42
2018 GL-05 20 30 30 7 13 0 0 50 20 60
2018 GL-06 17 32 24 10 17 0 0 49 27 41
2018 GL-07 27 33 27 7 7 0 0 60 13 15
2018 GL-08 26 26 5 21 11 11 0 59 35 19
2018 GL-09 18 43 25 12 3 0 0 60 15 108
2018 GL-10 16 38 21 16 10 0 0 53 25 245
2018 GL-11 13 29 39 14 5 0 0 41 20 56
2018 GL-12 17 25 42 8 8 0 0 42 17 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 31 23 14 15 3 0 47 30 684
2018 GL-00 20 30 20 10 10 0 10 56 22 10
2018 GL-03 22 22 39 0 11 6 0 47 12 18
2018 GL-04 7 21 36 24 12 0 0 29 36 42
2018 GL-05 13 37 27 7 15 2 0 51 22 60
2018 GL-06 15 18 25 20 20 3 0 33 41 40
2018 GL-07 7 47 13 13 13 7 0 57 29 15
2018 GL-08 26 26 21 0 16 5 5 59 18 19
2018 GL-09 16 37 17 16 9 5 0 56 26 107
2018 GL-10 13 30 20 14 20 3 0 44 35 245
2018 GL-11 13 32 25 18 11 2 0 45 29 56
2018 GL-12 8 42 17 33 0 0 0 50 33 12
2017 GL 18 31 19 15 13 4 0 51 29 824
2017 GL-03 15 23 14 25 19 5 0 40 46 21
2017 GL-04 20 25 22 8 14 11 0 51 25 36
2017 GL-05 16 27 18 22 12 4 0 45 36 67
2017 GL-06 27 24 24 17 7 0 0 51 24 41
2017 GL-07 12 41 12 17 19 0 0 52 36 17
2017 GL-08 22 25 9 22 9 9 3 54 36 32
2017 GL-09 13 34 22 12 15 4 0 49 28 143
2017 GL-10 19 31 19 14 14 3 1 51 29 338
2017 GL-11 13 40 25 13 6 2 2 54 20 63
2017 GL-12 9 36 27 18 9 0 0 45 27 11
2014 GL 16 32 20 15 14 3 0 50 29 986
2014 GL-03 26 31 18 13 13 0 0 56 26 39
2014 GL-04 10 42 26 8 10 4 0 54 18 50
2014 GL-05 12 33 16 21 14 3 0 47 36 91
2014 GL-06 15 22 22 17 22 2 0 38 40 54
2014 GL-07 37 22 15 15 11 0 0 59 26 27
2014 GL-08 25 17 20 20 15 2 0 43 36 40
2014 GL-09 17 36 17 16 12 3 0 54 28 154
2014 GL-10 13 34 21 15 14 3 0 48 30 357
2014 GL-11 20 34 17 17 11 0 0 54 29 70
2014 GL-12 60 13 20 7 0 0 0 73 7 15
2011 GL 15 32 21 14 14 3 1 49 29 1065
2011 GL-01 14 23 20 29 14 0 0 37 43 35
2011 GL-02 6 22 22 11 33 6 0 29 47 18
2011 GL-03 18 35 24 8 8 6 0 57 17 49
2011 GL-04 21 25 19 19 10 1 3 48 31 67
2011 GL-05 14 32 21 13 18 1 1 47 32 78
2011 GL-06 21 31 21 15 8 4 0 54 24 52
2011 GL-07 22 38 14 11 11 5 0 63 23 37
2011 GL-08 20 27 18 16 16 2 2 48 33 56
2011 GL-09 10 42 20 13 12 2 0 53 26 132
2011 GL-10 13 34 20 14 15 4 1 49 30 378
2011 GL-11 13 26 35 13 13 1 0 39 26 78
2011 GL-12 10 45 30 5 5 5 0 58 11 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 25 27 16 18 2 0 38 34 684
2018 GL-00 50 10 30 10 0 0 0 60 10 10
2018 GL-03 22 11 33 6 22 6 0 35 29 18
2018 GL-04 2 21 33 21 21 0 0 24 43 42
2018 GL-05 10 37 23 13 15 0 2 47 29 60
2018 GL-06 17 19 21 21 21 0 0 36 43 42
2018 GL-07 20 7 33 20 13 7 0 29 36 15
2018 GL-08 26 11 16 11 32 5 0 39 44 19
2018 GL-09 11 28 29 16 13 3 1 40 30 108
2018 GL-10 9 24 24 19 22 2 0 34 41 242
2018 GL-11 11 29 43 7 11 0 0 39 18 56
2018 GL-12 17 25 33 8 17 0 0 42 25 12
2017 GL 12 29 24 18 15 1 1 42 34 829
2017 GL-03 5 39 9 14 33 0 0 44 47 21
2017 GL-04 19 34 22 15 5 3 3 56 21 36
2017 GL-05 14 20 32 19 13 0 1 35 32 69
2017 GL-06 14 23 30 26 7 0 0 37 33 43
2017 GL-07 12 23 41 12 13 0 0 35 24 17
2017 GL-08 25 28 9 16 19 0 3 55 35 32
2017 GL-09 9 39 20 15 15 2 0 49 30 145
2017 GL-10 9 26 25 22 16 1 1 36 39 337
2017 GL-11 14 32 21 14 19 0 0 46 33 63
2017 GL-12 9 18 45 0 27 0 0 27 27 11
2014 GL 12 25 22 20 18 3 1 38 39 987
2014 GL-03 20 30 13 16 15 0 5 53 33 39
2014 GL-04 8 30 20 24 10 6 2 41 37 50
2014 GL-05 14 21 15 24 17 7 1 39 45 90
2014 GL-06 13 22 28 15 22 0 0 35 37 54
2014 GL-07 21 21 25 14 14 4 0 44 30 28
2014 GL-08 15 25 15 17 23 5 0 42 42 40
2014 GL-09 13 28 26 17 14 2 1 42 31 155
2014 GL-10 8 22 22 22 23 2 0 32 46 357
2014 GL-11 6 37 23 18 14 1 0 44 33 70
2014 GL-12 20 20 20 20 20 0 0 40 40 15
2011 GL 16 32 20 15 14 2 1 49 30 1065
2011 GL-01 26 26 20 23 3 3 0 53 26 35
2011 GL-02 17 33 6 28 11 6 0 53 41 18
2011 GL-03 16 47 20 8 6 0 2 65 15 49
2011 GL-04 21 36 9 19 13 0 1 58 33 67
2011 GL-05 19 35 19 13 13 0 1 55 26 78
2011 GL-06 23 27 23 12 13 2 0 51 25 52
2011 GL-07 16 30 16 19 14 3 3 49 34 37
2011 GL-08 21 23 21 14 18 0 2 45 33 56
2011 GL-09 11 42 18 11 13 4 1 55 26 134
2011 GL-10 13 30 20 16 19 2 1 44 36 378
2011 GL-11 8 32 31 13 12 4 0 42 26 77
2011 GL-12 15 20 35 20 10 0 0 35 30 20
2008 GL 13 34 21 17 14 1 1 47 31 536
2008 GL-03 4 50 4 17 17 8 0 59 36 24
2008 GL-04 5 32 18 32 11 3 0 38 43 38
2008 GL-05 9 39 21 12 15 0 3 50 28 33
2008 GL-06 8 45 21 16 11 0 0 53 26 38
2008 GL-07 26 26 22 19 7 0 0 52 26 27
2008 GL-08 10 40 15 25 10 0 0 50 35 20
2008 GL-09 16 29 24 18 11 0 1 46 30 92
2008 GL-10 10 33 23 13 20 1 0 44 33 164
2008 GL-11 8 35 35 12 8 0 4 44 20 26
2008 GL-12 9 36 18 27 9 0 0 45 36 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 18 22 16 29 1 4 29 48 686
2018 GL-00 30 20 20 20 10 0 0 50 30 10
2018 GL-03 11 17 33 11 22 6 0 29 35 18
2018 GL-04 2 17 24 21 36 0 0 19 57 42
2018 GL-05 8 24 19 25 19 0 5 34 46 59
2018 GL-06 15 20 24 5 34 2 0 35 40 41
2018 GL-07 0 27 33 7 33 0 0 27 40 15
2018 GL-08 21 16 11 11 32 0 11 41 47 19
2018 GL-09 4 26 20 19 22 2 6 32 45 108
2018 GL-10 8 13 20 16 38 2 3 23 57 245
2018 GL-11 16 25 27 14 14 0 4 43 30 56
2018 GL-12 8 17 17 42 17 0 0 25 58 12
2017 GL 7 20 19 18 28 1 7 30 50 828
2017 GL-03 9 14 19 19 34 0 5 24 56 21
2017 GL-04 5 30 13 23 17 3 8 40 45 36
2017 GL-05 7 14 22 19 23 4 10 25 49 69
2017 GL-06 12 19 24 21 17 2 5 33 41 42
2017 GL-07 12 12 17 29 19 0 12 26 54 17
2017 GL-08 13 25 3 16 28 3 13 44 52 32
2017 GL-09 8 25 15 21 26 1 5 35 50 145
2017 GL-10 4 20 19 19 32 1 7 26 54 338
2017 GL-11 6 16 29 16 29 0 3 23 47 62
2017 GL-12 9 18 45 0 27 0 0 27 27 11
2014 GL 7 18 19 18 32 2 5 27 53 986
2014 GL-03 15 25 15 13 26 0 5 43 41 39
2014 GL-04 6 16 22 16 37 0 4 22 55 50
2014 GL-05 10 17 16 11 38 3 5 29 53 91
2014 GL-06 6 13 15 19 34 2 11 22 61 53
2014 GL-07 18 14 14 14 36 0 4 33 52 28
2014 GL-08 17 7 10 25 35 0 5 26 63 40
2014 GL-09 5 22 21 23 24 2 3 28 49 154
2014 GL-10 4 18 17 16 36 1 7 24 57 357
2014 GL-11 6 23 31 17 22 1 0 29 39 70
2014 GL-12 20 7 13 33 13 7 7 31 54 15
2011 GL 9 20 18 15 29 2 6 33 48 1066
2011 GL-01 11 23 23 29 11 3 0 35 41 35
2011 GL-02 6 17 22 17 22 11 6 27 47 18
2011 GL-03 14 22 18 12 29 0 4 38 43 49
2011 GL-04 10 18 16 9 37 0 9 31 51 67
2011 GL-05 12 14 18 15 21 5 15 32 45 78
2011 GL-06 12 19 17 17 27 2 6 33 48 52
2011 GL-07 14 19 16 16 32 0 3 33 50 37
2011 GL-08 13 20 13 14 30 4 7 36 50 56
2011 GL-09 7 24 16 15 33 2 2 33 50 134
2011 GL-10 7 21 18 14 33 1 6 30 50 378
2011 GL-11 12 19 18 23 23 0 4 32 49 77
2011 GL-12 10 30 20 10 25 5 0 42 37 20
2008 GL 10 22 14 18 27 2 6 35 49 536
2008 GL-03 17 21 21 13 21 0 8 41 36 24
2008 GL-04 5 13 21 26 26 3 5 20 57 38
2008 GL-05 12 12 12 18 26 3 18 30 56 34
2008 GL-06 14 19 14 14 30 0 11 36 48 37
2008 GL-07 11 37 11 22 15 4 0 50 38 27
2008 GL-08 15 25 5 15 30 0 10 44 50 20
2008 GL-09 12 28 12 16 24 2 5 44 44 92
2008 GL-10 7 21 16 18 29 1 7 31 51 164
2008 GL-11 8 35 15 23 15 0 4 44 40 26
2008 GL-12 9 9 9 36 36 0 0 18 73 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 33 27 15 11 2 0 46 27 683
2018 GL-00 40 30 30 0 0 0 0 70 0 10
2018 GL-03 22 22 22 0 17 11 6 53 20 18
2018 GL-04 2 27 46 12 12 0 0 29 24 41
2018 GL-05 12 33 30 15 10 0 0 45 25 60
2018 GL-06 17 27 22 12 20 2 0 45 33 41
2018 GL-07 7 40 20 27 0 7 0 50 29 15
2018 GL-08 21 32 16 21 5 5 0 56 28 19
2018 GL-09 9 44 22 14 8 2 0 54 23 107
2018 GL-10 10 27 28 19 14 2 0 38 33 245
2018 GL-11 18 35 25 15 5 2 0 54 20 55
2018 GL-12 8 25 58 0 8 0 0 33 8 12
2017 GL 11 34 25 18 10 2 0 46 28 827
2017 GL-03 9 30 23 10 19 9 0 43 32 21
2017 GL-04 20 44 19 11 5 0 0 64 17 36
2017 GL-05 7 33 23 25 10 1 0 41 35 69
2017 GL-06 12 42 28 16 2 0 0 53 19 43
2017 GL-07 6 41 23 17 13 0 0 46 30 17
2017 GL-08 25 34 19 13 9 0 0 59 22 32
2017 GL-09 11 33 24 20 10 1 1 45 30 145
2017 GL-10 10 31 26 19 10 3 1 43 30 337
2017 GL-11 8 41 28 13 8 2 0 50 22 61
2017 GL-12 9 27 27 27 9 0 0 36 36 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 40 25 5 4 2 0 65 9 687
2018 GL-00 40 40 10 10 0 0 0 80 10 10
2018 GL-02 50 30 10 0 10 0 0 80 10 10
2018 GL-03 25 38 19 6 6 6 0 67 13 16
2018 GL-04 21 29 38 5 7 0 0 50 12 42
2018 GL-05 27 33 27 2 10 2 0 61 12 60
2018 GL-06 24 32 27 2 12 2 0 58 15 41
2018 GL-07 27 47 20 7 0 0 0 73 7 15
2018 GL-08 33 44 17 0 6 0 0 78 6 18
2018 GL-09 22 49 19 5 3 2 1 73 8 108
2018 GL-10 21 36 28 8 3 3 0 59 12 248
2018 GL-11 19 56 22 2 0 2 0 75 2 54
2018 GL-12 23 46 31 0 0 0 0 69 0 13
2017 GL 21 37 24 7 6 4 1 61 14 825
2017 GL-03 19 33 23 19 5 0 0 53 24 21
2017 GL-04 20 41 30 0 6 3 0 63 6 36
2017 GL-05 16 32 32 7 10 1 1 49 18 69
2017 GL-06 21 40 33 7 0 0 0 60 7 43
2017 GL-07 17 29 17 6 30 0 0 46 36 17
2017 GL-08 38 31 13 6 9 3 0 71 16 32
2017 GL-09 22 35 24 10 4 3 1 60 15 144
2017 GL-10 19 39 22 7 5 5 1 62 13 334
2017 GL-11 23 41 26 3 3 3 0 67 7 63
2017 GL-12 27 18 36 0 9 9 0 50 10 11
2014 GL 23 41 22 5 4 4 1 68 9 985
2014 GL-03 33 31 20 8 5 3 0 66 13 39
2014 GL-04 24 39 27 6 4 0 0 63 10 50
2014 GL-05 17 37 27 3 8 7 1 59 12 91
2014 GL-06 21 45 21 6 4 4 0 69 10 53
2014 GL-07 32 36 18 7 7 0 0 68 14 28
2014 GL-08 27 40 18 7 2 5 0 71 10 40
2014 GL-09 22 49 18 6 2 3 0 73 8 155
2014 GL-10 23 37 24 6 3 5 2 64 10 356
2014 GL-11 20 47 24 3 3 1 1 69 6 70
2014 GL-12 27 53 13 0 7 0 0 80 7 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 42 24 7 5 1 0 63 12 689
2018 GL-00 40 40 10 10 0 0 0 80 10 10
2018 GL-02 50 20 20 0 10 0 0 70 10 10
2018 GL-03 25 38 19 13 6 0 0 63 19 16
2018 GL-04 14 43 29 10 5 0 0 57 14 42
2018 GL-05 28 30 28 7 7 0 0 58 13 60
2018 GL-06 18 35 28 3 18 0 0 53 20 40
2018 GL-07 27 53 13 7 0 0 0 80 7 15
2018 GL-08 28 44 11 17 0 0 0 72 17 18
2018 GL-09 17 47 25 7 3 1 0 64 10 108
2018 GL-10 18 40 25 8 7 2 0 59 15 248
2018 GL-11 20 55 22 2 2 0 0 75 4 55
2018 GL-12 23 46 15 15 0 0 0 69 15 13
2017 GL 21 47 19 8 4 2 0 69 12 825
2017 GL-03 15 53 19 9 5 0 0 68 14 21
2017 GL-04 16 55 14 7 3 5 0 75 10 36
2017 GL-05 17 42 29 7 4 0 0 59 12 69
2017 GL-06 21 50 26 2 0 0 0 71 2 42
2017 GL-07 23 12 29 17 19 0 0 35 36 17
2017 GL-08 28 41 25 6 0 0 0 69 6 32
2017 GL-09 16 49 21 8 3 3 0 67 11 144
2017 GL-10 21 49 15 8 4 2 1 72 13 336
2017 GL-11 17 47 23 6 5 2 0 65 12 62
2017 GL-12 9 36 27 9 9 9 0 50 20 11
2014 GL 24 41 21 6 4 2 1 67 11 986
2014 GL-03 31 37 16 8 6 3 0 70 14 38
2014 GL-04 27 43 20 8 2 0 0 70 10 50
2014 GL-05 19 37 24 12 5 1 1 57 18 91
2014 GL-06 23 42 23 2 8 4 0 67 10 53
2014 GL-07 43 29 18 7 4 0 0 71 11 28
2014 GL-08 27 40 20 0 8 5 0 71 8 40
2014 GL-09 22 45 24 6 2 1 1 68 8 155
2014 GL-10 24 39 22 6 5 3 1 66 11 357
2014 GL-11 19 50 20 6 1 3 1 72 7 70
2014 GL-12 33 60 7 0 0 0 0 93 0 15
2011 GL 19 37 25 9 7 3 0 57 17 1065
2011 GL-01 14 46 31 3 3 0 3 62 6 35
2011 GL-02 17 50 0 11 17 6 0 71 29 18
2011 GL-03 16 37 31 8 4 4 0 55 13 49
2011 GL-04 24 36 21 7 10 1 0 61 18 67
2011 GL-05 15 35 28 13 6 3 0 51 20 78
2011 GL-06 23 37 19 4 12 6 0 63 16 52
2011 GL-07 25 36 19 8 8 3 0 63 17 36
2011 GL-08 27 25 21 14 7 4 2 55 23 56
2011 GL-09 13 44 27 10 2 3 0 59 13 134
2011 GL-10 18 36 26 10 7 3 0 56 17 377
2011 GL-11 15 37 32 6 6 3 0 54 13 78
2011 GL-12 20 25 40 5 10 0 0 45 15 20

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 42 16 8 6 0 0 70 14 689
2018 GL-00 60 40 0 0 0 0 0 100 0 10
2018 GL-02 60 0 30 0 10 0 0 60 10 10
2018 GL-03 31 31 19 13 6 0 0 63 19 16
2018 GL-04 14 38 19 19 10 0 0 52 29 42
2018 GL-05 35 38 13 8 5 0 0 73 13 60
2018 GL-06 20 48 13 13 8 0 0 68 20 40
2018 GL-07 33 33 20 13 0 0 0 67 13 15
2018 GL-08 28 33 22 17 0 0 0 61 17 18
2018 GL-09 31 44 15 6 5 0 0 74 11 108
2018 GL-10 25 43 17 7 7 0 0 68 15 248
2018 GL-11 20 53 16 7 4 0 0 73 11 55
2018 GL-12 23 54 8 8 8 0 0 77 15 13
2017 GL 26 48 13 7 6 0 0 74 13 827
2017 GL-03 14 49 19 14 5 0 0 63 19 21
2017 GL-04 34 52 5 0 9 0 0 86 9 36
2017 GL-05 25 43 19 6 7 0 0 68 13 69
2017 GL-06 21 51 23 5 0 0 0 72 5 43
2017 GL-07 29 17 23 12 19 0 0 46 30 17
2017 GL-08 34 44 13 9 0 0 0 78 9 32
2017 GL-09 23 51 10 8 8 0 0 74 15 143
2017 GL-10 26 48 13 8 5 0 0 74 13 337
2017 GL-11 22 51 14 6 6 0 0 73 13 63
2017 GL-12 9 64 9 9 9 0 0 73 18 11
2014 GL 29 42 16 7 6 0 0 71 13 983
2014 GL-03 36 38 8 10 8 0 0 74 18 39
2014 GL-04 38 30 18 6 8 0 0 68 14 50
2014 GL-05 26 38 24 1 11 0 0 63 12 90
2014 GL-06 21 38 25 8 8 0 0 59 15 52
2014 GL-07 46 29 11 7 7 0 0 75 14 28
2014 GL-08 35 40 10 10 5 0 0 75 15 40
2014 GL-09 25 43 19 6 6 0 0 68 12 155
2014 GL-10 28 43 15 7 7 0 0 72 14 356
2014 GL-11 27 53 11 4 3 1 0 81 7 70
2014 GL-12 47 27 7 20 0 0 0 73 20 15
2011 GL 29 41 14 9 7 0 0 70 16 1061
2011 GL-01 20 63 3 11 0 3 0 85 12 35
2011 GL-02 33 33 17 6 11 0 0 67 17 18
2011 GL-03 35 47 16 0 2 0 0 82 2 49
2011 GL-04 36 33 12 13 6 0 0 69 19 67
2011 GL-05 25 43 13 10 9 0 0 68 19 77
2011 GL-06 29 37 21 6 8 0 0 65 13 52
2011 GL-07 43 35 5 8 8 0 0 78 16 37
2011 GL-08 32 43 9 5 7 2 2 78 13 56
2011 GL-09 23 43 17 13 5 0 0 66 17 133
2011 GL-10 28 40 17 9 6 0 0 68 15 376
2011 GL-11 21 45 14 10 10 0 0 65 21 78
2011 GL-12 20 60 10 10 0 0 0 80 10 20
2008 GL 26 44 14 8 8 0 0 71 15 536
2008 GL-03 29 46 13 0 13 0 0 75 13 24
2008 GL-04 24 37 13 21 5 0 0 61 26 38
2008 GL-05 24 45 18 9 3 0 0 70 12 33
2008 GL-06 24 50 11 11 5 0 0 74 16 38
2008 GL-07 26 63 4 4 4 0 0 89 7 27
2008 GL-08 30 35 10 10 15 0 0 65 25 20
2008 GL-09 36 35 15 5 9 0 0 71 14 92
2008 GL-10 26 41 15 6 11 1 0 68 17 164
2008 GL-11 19 58 12 12 0 0 0 77 12 26
2008 GL-12 9 45 36 0 9 0 0 55 9 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 32 24 11 8 1 0 57 19 685
2018 GL-00 50 40 10 0 0 0 0 90 0 10
2018 GL-02 30 30 10 10 20 0 0 60 30 10
2018 GL-03 31 19 19 6 19 6 0 53 27 16
2018 GL-04 20 25 30 10 15 0 0 45 25 40
2018 GL-05 32 27 25 7 10 0 0 58 17 60
2018 GL-06 10 41 28 10 8 3 0 53 18 39
2018 GL-07 33 33 13 20 0 0 0 67 20 15
2018 GL-08 33 17 28 17 6 0 0 50 22 18
2018 GL-09 29 36 19 11 5 0 0 65 16 107
2018 GL-10 20 34 23 13 10 1 0 54 22 248
2018 GL-11 18 35 33 5 9 0 0 53 15 55
2018 GL-12 23 31 23 23 0 0 0 54 23 13
2017 GL 22 35 21 12 8 1 0 58 21 826
2017 GL-03 24 24 32 5 15 0 0 48 19 21
2017 GL-04 34 32 14 8 9 3 0 68 17 36
2017 GL-05 17 39 23 10 10 0 0 57 20 69
2017 GL-06 21 42 23 12 2 0 0 63 14 43
2017 GL-07 31 19 19 12 20 0 0 49 32 16
2017 GL-08 34 31 19 16 0 0 0 66 16 32
2017 GL-09 22 34 24 15 5 0 0 57 20 143
2017 GL-10 19 37 20 12 10 1 0 57 23 337
2017 GL-11 21 30 23 14 11 0 0 51 26 63
2017 GL-12 18 36 9 27 9 0 0 55 36 11
2014 GL 20 38 20 13 9 0 0 58 22 988
2014 GL-03 33 29 13 18 8 0 0 61 26 39
2014 GL-04 20 42 16 14 8 0 0 62 22 50
2014 GL-05 20 28 25 12 13 2 0 48 26 91
2014 GL-06 15 46 19 7 13 0 0 61 20 54
2014 GL-07 39 25 7 18 11 0 0 64 29 28
2014 GL-08 15 45 25 10 5 0 0 60 15 40
2014 GL-09 22 34 19 14 10 0 0 56 25 155
2014 GL-10 18 39 20 14 8 1 0 58 22 357
2014 GL-11 16 44 20 11 9 0 0 60 20 70
2014 GL-12 27 33 27 7 7 0 0 60 13 15
2011 GL 25 36 20 9 9 0 0 62 18 1063
2011 GL-01 14 46 23 14 3 0 0 60 17 35
2011 GL-02 22 33 17 11 17 0 0 56 28 18
2011 GL-03 20 43 22 8 6 0 0 63 14 49
2011 GL-04 25 40 16 6 12 0 0 66 18 67
2011 GL-05 23 35 21 13 8 1 0 58 21 78
2011 GL-06 27 29 31 4 10 0 0 56 13 52
2011 GL-07 38 30 16 5 11 0 0 68 16 37
2011 GL-08 38 34 11 11 4 2 2 74 15 56
2011 GL-09 24 37 19 11 9 0 0 61 20 133
2011 GL-10 23 38 22 8 9 0 0 61 17 377
2011 GL-11 22 43 16 8 10 1 0 66 18 77
2011 GL-12 20 30 30 10 10 0 0 50 20 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 33 24 14 9 0 0 53 23 683
2018 GL-00 50 20 30 0 0 0 0 70 0 10
2018 GL-02 40 20 20 0 20 0 0 60 20 10
2018 GL-03 31 19 19 19 13 0 0 50 31 16
2018 GL-04 15 24 29 22 10 0 0 39 32 41
2018 GL-05 30 23 22 13 12 0 0 53 25 60
2018 GL-06 10 38 26 13 13 0 0 49 26 39
2018 GL-07 33 27 27 13 0 0 0 60 13 15
2018 GL-08 33 17 22 22 6 0 0 50 28 18
2018 GL-09 23 34 24 13 6 0 0 57 19 107
2018 GL-10 16 36 22 15 10 0 0 52 26 247
2018 GL-11 13 40 27 13 7 0 0 53 20 55
2018 GL-12 25 25 25 17 8 0 0 50 25 12
2017 GL 19 37 21 14 9 0 0 56 23 827
2017 GL-03 19 30 19 24 9 0 0 48 33 21
2017 GL-04 31 38 17 5 9 0 0 69 14 36
2017 GL-05 19 37 22 15 7 0 0 56 22 68
2017 GL-06 16 42 23 16 2 0 0 58 19 43
2017 GL-07 23 23 23 6 24 0 0 46 30 17
2017 GL-08 34 31 22 6 6 0 0 66 13 32
2017 GL-09 20 33 26 13 8 0 0 53 21 144
2017 GL-10 16 40 18 14 11 0 0 56 25 337
2017 GL-11 14 31 24 19 11 0 0 46 30 63
2017 GL-12 9 36 9 36 9 0 0 45 45 11
2014 GL 17 39 20 14 10 0 0 56 24 987
2014 GL-03 28 37 15 5 15 0 0 64 20 39
2014 GL-04 20 40 20 12 8 0 0 60 20 50
2014 GL-05 14 28 30 13 13 2 0 43 27 91
2014 GL-06 13 43 19 4 22 0 0 56 26 54
2014 GL-07 36 32 4 18 11 0 0 68 29 28
2014 GL-08 12 42 20 20 5 0 0 55 25 40
2014 GL-09 20 38 19 14 9 0 0 58 23 154
2014 GL-10 15 38 22 15 10 1 0 54 25 357
2014 GL-11 9 50 20 13 9 0 0 58 22 70
2014 GL-12 27 27 27 13 7 0 0 53 20 15
2011 GL 21 39 20 10 9 0 0 60 20 1062
2011 GL-01 14 43 29 9 6 0 0 57 14 35
2011 GL-02 17 33 17 17 17 0 0 50 33 18
2011 GL-03 16 43 22 14 4 0 0 59 18 49
2011 GL-04 25 39 10 13 12 0 0 64 25 67
2011 GL-05 18 42 17 14 9 0 0 60 23 78
2011 GL-06 27 38 23 2 10 0 0 65 12 52
2011 GL-07 28 36 17 8 11 0 0 64 19 36
2011 GL-08 21 38 21 9 9 0 2 60 18 56
2011 GL-09 17 40 21 11 11 0 0 56 22 131
2011 GL-10 19 41 19 11 9 0 0 61 20 378
2011 GL-11 18 44 22 6 9 1 0 62 16 78
2011 GL-12 16 32 42 0 11 0 0 47 11 19
2008 GL 25 41 14 12 7 0 0 67 19 536
2008 GL-03 21 42 21 4 13 0 0 63 17 24
2008 GL-04 24 39 16 11 11 0 0 63 21 38
2008 GL-05 24 35 26 9 6 0 0 59 15 34
2008 GL-06 16 47 16 13 8 0 0 63 21 38
2008 GL-07 22 59 15 4 0 0 0 81 4 27
2008 GL-08 35 25 10 25 5 0 0 60 30 20
2008 GL-09 25 42 12 15 5 0 0 67 21 92
2008 GL-10 26 41 11 11 10 1 0 68 21 163
2008 GL-11 23 54 12 12 0 0 0 77 12 26
2008 GL-12 18 9 18 36 18 0 0 27 55 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 26 25 24 12 11 1 0 52 23 687
2018 GL-00 70 10 10 10 0 0 0 80 10 10
2018 GL-02 60 0 10 10 20 0 0 60 30 10
2018 GL-03 25 25 19 6 13 13 0 57 21 16
2018 GL-04 14 29 36 14 7 0 0 43 21 42
2018 GL-05 33 23 22 10 10 2 0 58 20 60
2018 GL-06 18 33 25 8 15 0 3 51 23 40
2018 GL-07 33 33 7 7 13 7 0 71 21 15
2018 GL-08 22 39 6 33 0 0 0 61 33 18
2018 GL-09 29 26 24 12 8 1 0 55 21 108
2018 GL-10 23 24 25 13 14 1 0 47 27 248
2018 GL-11 24 26 33 9 7 0 0 50 17 54
2018 GL-12 23 23 23 8 23 0 0 46 31 13
2017 GL 25 30 20 13 9 2 0 57 23 826
2017 GL-03 9 38 19 19 10 5 0 50 30 21
2017 GL-04 39 30 19 3 9 0 0 69 11 36
2017 GL-05 20 26 28 17 6 0 3 48 24 69
2017 GL-06 30 26 21 14 7 2 0 57 21 43
2017 GL-07 23 17 17 17 24 0 0 41 42 17
2017 GL-08 38 25 13 9 13 3 0 65 23 32
2017 GL-09 27 34 16 12 8 3 0 63 20 143
2017 GL-10 22 31 23 12 10 2 1 54 23 337
2017 GL-11 22 30 18 15 10 5 0 55 26 63
2017 GL-12 27 9 18 36 9 0 0 36 45 11
2014 GL 23 30 21 12 11 3 0 55 24 987
2014 GL-03 28 33 18 16 5 0 0 61 21 39
2014 GL-04 24 30 14 14 14 4 0 56 30 50
2014 GL-05 20 24 24 11 14 4 2 47 27 91
2014 GL-06 18 43 19 7 13 0 0 61 20 54
2014 GL-07 36 25 14 18 7 0 0 61 25 28
2014 GL-08 22 30 23 12 5 8 0 57 19 40
2014 GL-09 24 29 18 16 10 5 0 55 26 155
2014 GL-10 21 29 22 12 11 4 0 53 25 356
2014 GL-11 20 33 25 9 11 1 0 54 20 70
2014 GL-12 27 27 13 13 13 7 0 57 29 15
2011 GL 28 30 18 10 10 3 0 61 21 1067
2011 GL-01 20 37 14 9 17 3 0 59 26 35
2011 GL-02 33 11 11 11 22 11 0 50 38 18
2011 GL-03 29 24 22 14 6 2 2 55 21 49
2011 GL-04 31 28 21 6 10 3 0 62 17 67
2011 GL-05 27 37 14 8 13 1 0 65 21 78
2011 GL-06 21 38 21 8 6 6 0 63 14 52
2011 GL-07 41 24 11 11 14 0 0 65 24 37
2011 GL-08 34 27 13 13 7 5 2 65 21 56
2011 GL-09 28 30 18 9 12 3 0 60 22 134
2011 GL-10 26 33 17 12 9 2 0 61 22 378
2011 GL-11 26 32 19 12 8 4 0 60 20 78
2011 GL-12 20 20 40 10 10 0 0 40 20 20
2008 GL 31 28 14 10 11 4 0 62 23 535
2008 GL-03 25 33 8 4 17 13 0 67 24 24
2008 GL-04 34 29 8 13 13 0 3 65 27 38
2008 GL-05 32 24 18 9 15 3 0 58 24 34
2008 GL-06 29 26 21 11 13 0 0 55 24 38
2008 GL-07 33 33 11 15 4 4 0 69 19 27
2008 GL-08 35 20 25 20 0 0 0 55 20 20
2008 GL-09 29 28 13 9 9 11 1 65 20 92
2008 GL-10 31 28 14 10 14 2 0 61 25 162
2008 GL-11 35 38 19 4 0 4 0 76 4 26
2008 GL-12 9 9 18 27 27 9 0 20 60 11
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GL 14 57 29 692
2018 GL-00 10 80 10 10
2018 GL-02 20 60 20 10
2018 GL-03 11 72 17 18
2018 GL-04 12 33 55 42
2018 GL-05 13 65 22 60
2018 GL-06 10 60 31 42
2018 GL-07 13 60 27 15
2018 GL-08 5 58 37 19
2018 GL-09 20 61 19 108
2018 GL-10 13 58 29 248
2018 GL-11 18 47 35 55
2018 GL-12 23 31 46 13
2017 GL 15 59 26 829
2017 GL-03 9 53 38 21
2017 GL-04 11 50 38 36
2017 GL-05 12 58 30 69
2017 GL-06 19 60 21 43
2017 GL-07 19 46 35 17
2017 GL-08 9 56 34 32
2017 GL-09 15 61 24 145
2017 GL-10 18 59 23 337
2017 GL-11 11 65 23 63
2017 GL-12 27 18 55 11
2014 GL 14 59 27 986
2014 GL-03 12 54 33 39
2014 GL-04 26 46 29 50
2014 GL-05 14 55 31 91
2014 GL-06 11 67 22 54
2014 GL-07 25 57 18 28
2014 GL-08 12 57 30 40
2014 GL-09 12 58 31 154
2014 GL-10 14 62 24 357
2014 GL-11 16 55 29 69
2014 GL-12 0 53 47 15
2011 GL 13 63 23 1066
2011 GL-01 3 71 26 35
2011 GL-02 22 56 22 18
2011 GL-03 10 65 24 49
2011 GL-04 12 61 27 67
2011 GL-05 5 63 32 78
2011 GL-06 10 75 16 51
2011 GL-07 8 51 41 37
2011 GL-08 16 61 23 56
2011 GL-09 16 60 24 134
2011 GL-10 12 64 24 379
2011 GL-11 19 65 16 77
2011 GL-12 30 55 15 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 GL 56 9 11 12 0 11 97
2018 GL-09 50 5 15 20 0 10 20
2018 GL-10 53 13 9 16 0 9 32
2017 GL 59 11 11 12 2 6 126
2017 GL-09 65 20 5 10 0 0 20
2017 GL-10 47 12 15 15 0 10 59
2014 GL 58 8 12 15 9999 7 142
2014 GL-04 62 0 38 0 9999 0 13
2014 GL-05 54 8 8 15 9999 15 13
2014 GL-09 44 11 22 6 9999 17 18
2014 GL-10 59 12 8 16 9999 6 51
2014 GL-11 73 0 0 27 9999 0 11
2011 GL 54 11 17 9 9999 9 140
2011 GL-09 60 10 30 0 9999 0 20
2011 GL-10 54 20 11 11 9999 4 46
2011 GL-11 57 0 14 21 9999 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 21 79 686
2018 GL-04 24 76 42
2018 GL-05 22 78 60
2018 GL-06 15 85 40
2018 GL-08 0 100 19
2018 GL-09 17 83 106
2018 GL-10 24 76 247
2018 GL-11 24 76 54

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 GL 50 143
2018 GL-05 46 13
2018 GL-09 56 18
2018 GL-10 52 60

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 61 143
2018 GL-09 44 18
2018 GL-10 68 60
2018 GL-11 46 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 GL 11 143
2018 GL-11 38 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 GL 0 143
2018 GL-05 0 13
2018 GL-09 0 18
2018 GL-10 0 60
2018 GL-11 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 GL 7 143
2018 GL-05 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 GL 44 144
2018 GL-04 50 10
2018 GL-05 46 13
2018 GL-09 39 18
2018 GL-10 43 60
2018 GL-11 54 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 GL 49 144
2018 GL-04 50 10
2018 GL-05 62 13
2018 GL-09 44 18
2018 GL-10 55 60
2018 GL-11 38 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 GL 42 144
2018 GL-05 38 13
2018 GL-09 33 18
2018 GL-10 40 60
2018 GL-11 46 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 GL 32 144
2018 GL-05 38 13
2018 GL-09 44 18
2018 GL-10 28 60
2018 GL-11 38 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 GL 33 144
2018 GL-10 33 60
2018 GL-11 46 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 GL 59 144
2018 GL-09 61 18
2018 GL-10 63 60
2018 GL-11 54 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 GL 40 144
2018 GL-05 38 13
2018 GL-09 56 18
2018 GL-10 37 60
2018 GL-11 38 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 GL 4 144
2018 GL-04 0 10
2018 GL-05 0 13
2018 GL-09 0 18

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 GL 5 144
2018 GL-04 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 GL 20 144
2018 GL-05 38 13
2018 GL-10 20 60

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 GL 53 144
2018 GL-09 39 18
2018 GL-10 58 60

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 GL 31 144
2018 GL-05 46 13
2018 GL-09 50 18
2018 GL-10 20 60

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 GL 17 144
2018 GL-04 0 10
2018 GL-10 22 60

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 49 142
2018 GL-05 38 13
2018 GL-09 59 17
2018 GL-10 48 60
2018 GL-11 54 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 GL 30 142
2018 GL-09 53 17
2018 GL-10 27 60

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 GL 6 142
2018 GL-04 0 10
2018 GL-11 0 13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 GL 30 142
2018 GL-10 38 60

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 GL 12 142
2018 GL-10 13 60

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 12 142
2018 GL-10 13 60

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 GL 18 142
2018 GL-09 35 17
2018 GL-10 15 60

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 11 142
2018 GL-10 8 60

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 30 142
2018 GL-05 46 13
2018 GL-10 28 60

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 GL 15 127
2018 GL-10 17 52

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 GL 16 127
2018 GL-10 15 52

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 GL 9 127
2018 GL-05 0 12
2018 GL-09 0 16
2018 GL-10 13 52

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 GL 8 127

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 GL 9 127
2018 GL-11 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 10 127
2018 GL-05 0 12
2018 GL-10 10 52
2018 GL-11 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 GL 15 127
2018 GL-10 15 52

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 GL 15 127
2018 GL-05 0 12
2018 GL-10 15 52

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 GL 28 127
2018 GL-10 29 52
2018 GL-11 0 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 9 127
2018 GL-05 0 12
2018 GL-10 10 52

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 39 127
2018 GL-05 50 12
2018 GL-10 38 52

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 GL 59 127
2018 GL-05 58 12
2018 GL-10 48 52
2018 GL-11 50 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 GL 7 127
2018 GL-05 0 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 13 127
2018 GL-10 17 52

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 26 27 10 15 5 1 44 27 687
2018 GL-00 50 10 20 0 10 0 10 67 11 10
2018 GL-02 20 20 20 0 40 0 0 40 40 10
2018 GL-03 39 17 17 11 6 11 0 63 19 18
2018 GL-04 15 23 33 13 15 3 0 38 28 40
2018 GL-05 20 22 27 13 15 0 3 43 29 60
2018 GL-06 22 27 20 5 24 2 0 50 30 41
2018 GL-07 13 20 47 13 0 7 0 36 14 15
2018 GL-08 33 17 39 0 11 0 0 50 11 18
2018 GL-09 13 34 32 5 12 5 1 49 17 104
2018 GL-10 13 24 25 13 16 9 0 41 32 249
2018 GL-11 7 40 22 9 18 4 0 49 28 55
2018 GL-12 23 15 15 31 15 0 0 38 46 13
2017 GL 14 32 21 11 11 9 2 51 25 830
2017 GL-03 15 33 23 15 9 5 0 51 25 21
2017 GL-04 17 42 13 3 11 13 0 68 16 36
2017 GL-05 10 29 29 10 9 10 3 45 22 69
2017 GL-06 16 47 12 12 9 2 2 66 22 43
2017 GL-07 12 41 6 17 24 0 0 52 42 17
2017 GL-08 22 41 16 9 0 13 0 71 11 32
2017 GL-09 12 30 27 6 12 11 1 48 21 145
2017 GL-10 14 30 22 13 11 9 2 49 27 338
2017 GL-11 11 29 27 13 14 5 2 43 29 63
2017 GL-12 27 9 18 18 9 18 0 44 33 11
2014 GL 15 27 26 9 10 11 2 48 22 987
2014 GL-03 16 31 32 3 16 3 0 48 19 38
2014 GL-04 26 18 26 4 12 12 2 51 18 50
2014 GL-05 17 14 28 10 16 11 3 36 31 91
2014 GL-06 15 33 30 6 13 2 2 50 19 54
2014 GL-07 25 21 21 11 14 7 0 50 27 28
2014 GL-08 17 22 28 12 8 10 2 45 23 40
2014 GL-09 12 28 26 13 8 13 1 46 24 155
2014 GL-10 14 29 23 10 10 11 2 50 24 357
2014 GL-11 13 29 25 4 10 14 4 51 18 70
2014 GL-12 27 27 33 13 0 0 0 53 13 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 32 23 9 10 2 0 57 20 685
2018 GL-00 50 20 20 0 10 0 0 70 10 10
2018 GL-02 30 20 20 0 30 0 0 50 30 10
2018 GL-03 33 28 11 6 17 6 0 65 24 18
2018 GL-04 18 31 26 10 15 0 0 49 26 39
2018 GL-05 27 22 27 12 13 0 0 48 25 60
2018 GL-06 25 28 25 8 15 0 0 53 23 40
2018 GL-07 27 13 60 0 0 0 0 40 0 15
2018 GL-08 44 22 22 6 6 0 0 67 11 18
2018 GL-09 22 43 25 3 6 1 0 66 9 104
2018 GL-10 22 31 20 13 10 3 0 55 24 249
2018 GL-11 13 44 20 11 13 0 0 56 24 55
2018 GL-12 31 23 15 23 8 0 0 54 31 13
2017 GL 25 38 17 9 8 2 1 65 17 826
2017 GL-03 24 29 19 15 14 0 0 53 29 21
2017 GL-04 25 39 16 5 9 5 0 68 15 36
2017 GL-05 26 39 20 9 6 0 0 65 14 69
2017 GL-06 30 42 16 7 5 0 0 72 12 43
2017 GL-07 17 35 12 12 24 0 0 52 36 17
2017 GL-08 41 34 19 6 0 0 0 75 6 32
2017 GL-09 19 44 22 5 8 1 1 64 13 144
2017 GL-10 24 39 14 11 7 3 1 65 20 335
2017 GL-11 24 27 25 14 10 0 0 51 24 63
2017 GL-12 18 64 18 0 0 0 0 82 0 11
2014 GL 21 36 21 9 8 5 1 60 18 985
2014 GL-03 29 32 16 8 13 3 0 62 22 38
2014 GL-04 36 29 22 2 10 2 0 66 12 50
2014 GL-05 19 28 21 15 8 9 1 51 25 91
2014 GL-06 15 37 24 7 11 4 2 55 20 54
2014 GL-07 32 21 14 18 11 4 0 56 30 28
2014 GL-08 17 32 25 10 10 2 2 52 21 40
2014 GL-09 18 40 25 5 8 5 0 60 14 154
2014 GL-10 21 37 19 10 8 6 0 61 18 356
2014 GL-11 16 47 20 4 7 4 1 67 12 70
2014 GL-12 40 20 20 7 7 7 0 64 14 15
2011 GL 29 38 17 8 5 2 0 68 14 1061
2011 GL-01 23 31 17 17 9 0 3 56 26 35
2011 GL-02 22 44 11 17 6 0 0 67 22 18
2011 GL-03 31 46 13 8 2 0 0 77 10 48
2011 GL-04 39 34 10 7 6 3 0 75 14 67
2011 GL-05 22 44 17 10 6 1 0 66 17 78
2011 GL-06 41 37 16 2 2 2 0 79 4 49
2011 GL-07 41 24 11 5 16 3 0 67 22 37
2011 GL-08 33 38 7 13 7 2 0 72 20 55
2011 GL-09 27 31 27 9 4 2 0 59 13 133
2011 GL-10 26 40 18 8 5 3 0 68 13 379
2011 GL-11 22 44 21 6 5 1 0 67 12 77
2011 GL-12 25 40 20 15 0 0 0 65 15 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 9 91 687
2018 GL-00 0 100 10
2018 GL-05 12 88 60
2018 GL-06 12 88 41
2018 GL-10 11 89 247
2018 GL-12 0 100 13

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 GL 38 61
2018 GL-10 38 26

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 79 61
2018 GL-10 81 26

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 GL 0 61
2018 GL-10 0 26

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 GL 11 61

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 GL 8 61
2018 GL-10 0 26

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 GL 10 61
2018 GL-10 19 27

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 GL 10 61

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 GL 18 61
2018 GL-10 22 27

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 GL 11 61

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 GL 26 61
2018 GL-10 30 27

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 GL 0 61
2018 GL-10 0 27

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 GL 34 61
2018 GL-10 30 27

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 41 61
2018 GL-10 41 27

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 GL 25 61
2018 GL-10 22 27

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 GL 28 61
2018 GL-10 22 27

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 15 61

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 10 61

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 34 61
2018 GL-10 41 27

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 GL 0 52
2018 GL-10 0 25

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 GL 10 52

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 52
2018 GL-10 0 25

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 GL 15 52

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 GL 13 52

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 GL 38 52
2018 GL-10 36 25

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 10 52

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 52 52
2018 GL-10 48 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 GL 71 52
2018 GL-10 72 25

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 13 52

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 27 33 7 7 9 1 48 15 691
2018 GL-00 40 30 20 0 0 0 10 78 0 10
2018 GL-02 10 50 20 0 20 0 0 60 20 10
2018 GL-03 41 12 12 6 6 24 0 69 15 17
2018 GL-04 17 17 45 2 12 7 0 36 15 42
2018 GL-05 23 18 35 7 8 7 2 45 16 60
2018 GL-06 19 29 24 5 17 7 0 51 23 42
2018 GL-07 20 20 53 0 0 7 0 43 0 15
2018 GL-08 32 37 26 0 0 5 0 72 0 19
2018 GL-09 16 32 34 3 4 10 2 54 7 107
2018 GL-10 13 26 33 10 6 11 0 44 19 248
2018 GL-11 9 36 31 11 4 7 2 50 16 55
2018 GL-12 31 23 31 8 8 0 0 54 15 13
2017 GL 15 34 26 5 6 11 2 57 13 828
2017 GL-03 15 47 19 0 19 0 0 62 19 21
2017 GL-04 16 37 11 6 3 24 3 73 12 36
2017 GL-05 14 28 38 6 6 4 4 46 13 69
2017 GL-06 26 35 23 0 2 12 2 70 3 43
2017 GL-07 6 41 35 6 13 0 0 46 19 17
2017 GL-08 19 38 19 6 0 16 3 69 8 32
2017 GL-09 12 35 26 3 5 17 3 58 9 145
2017 GL-10 15 32 28 7 5 11 2 54 14 337
2017 GL-11 11 33 33 6 8 6 2 49 16 63
2017 GL-12 18 45 18 0 0 18 0 78 0 11
2014 GL 17 28 29 5 5 15 2 54 12 987
2014 GL-03 21 32 29 3 10 6 0 56 14 38
2014 GL-04 24 22 28 4 6 10 6 55 12 50
2014 GL-05 14 22 32 5 10 13 3 43 18 91
2014 GL-06 18 35 20 6 6 11 4 63 13 54
2014 GL-07 32 21 29 4 7 7 0 58 12 28
2014 GL-08 17 22 35 0 5 20 0 50 7 40
2014 GL-09 16 30 26 6 5 14 3 56 12 155
2014 GL-10 15 28 30 5 4 15 2 52 12 357
2014 GL-11 13 33 30 0 3 18 3 58 4 70
2014 GL-12 33 13 40 0 0 13 0 54 0 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 32 26 8 5 3 0 59 14 683
2018 GL-00 40 40 20 0 0 0 0 80 0 10
2018 GL-02 40 20 20 0 20 0 0 60 20 10
2018 GL-03 41 29 12 12 6 0 0 71 18 17
2018 GL-04 21 24 33 12 7 2 0 46 20 42
2018 GL-05 32 24 31 7 7 0 0 56 14 59
2018 GL-06 23 31 23 5 15 3 0 55 21 39
2018 GL-07 27 27 47 0 0 0 0 53 0 15
2018 GL-08 42 26 32 0 0 0 0 68 0 19
2018 GL-09 27 36 26 4 4 2 1 65 8 106
2018 GL-10 21 33 24 12 4 5 0 57 18 245
2018 GL-11 16 41 29 9 4 2 0 58 13 56
2018 GL-12 31 31 15 15 8 0 0 62 23 13
2017 GL 24 40 20 6 5 4 1 67 11 826
2017 GL-03 19 47 15 5 14 0 0 67 19 21
2017 GL-04 22 48 8 3 6 11 3 81 10 36
2017 GL-05 19 43 24 3 6 4 1 66 9 68
2017 GL-06 30 40 21 5 2 2 0 71 7 43
2017 GL-07 19 37 31 6 7 0 0 56 14 16
2017 GL-08 28 41 19 3 3 6 0 73 7 32
2017 GL-09 19 43 24 6 2 6 0 67 8 144
2017 GL-10 24 39 20 8 4 4 1 66 13 337
2017 GL-11 24 33 27 3 8 5 0 60 12 63
2017 GL-12 27 64 9 0 0 0 0 91 0 11
2014 GL 22 33 26 6 5 7 1 60 11 984
2014 GL-03 23 32 26 8 5 6 0 58 14 38
2014 GL-04 31 29 24 4 6 4 2 64 11 50
2014 GL-05 17 26 28 15 4 9 1 47 21 89
2014 GL-06 20 35 20 9 6 7 2 61 16 54
2014 GL-07 32 25 29 4 7 4 0 59 11 28
2014 GL-08 27 25 28 2 5 12 0 60 9 40
2014 GL-09 24 35 25 5 5 5 1 63 11 155
2014 GL-10 20 36 26 5 4 8 0 61 10 356
2014 GL-11 20 36 28 1 4 9 1 62 6 70
2014 GL-12 40 20 33 7 0 0 0 60 7 15
2011 GL 30 40 17 6 4 3 0 73 10 1067
2011 GL-01 23 37 26 6 0 9 0 66 6 35
2011 GL-02 22 61 6 6 6 0 0 83 11 18
2011 GL-03 27 47 12 8 0 6 0 78 9 49
2011 GL-04 46 28 12 7 4 1 0 76 12 67
2011 GL-05 19 47 19 6 3 4 1 70 9 78
2011 GL-06 37 40 15 4 2 2 0 78 6 52
2011 GL-07 43 27 16 3 8 3 0 72 11 37
2011 GL-08 33 38 9 9 5 5 0 75 15 55
2011 GL-09 31 40 20 7 1 1 0 71 8 134
2011 GL-10 27 41 20 5 3 3 0 71 8 379
2011 GL-11 24 42 17 4 10 3 0 68 14 78
2011 GL-12 20 45 15 10 5 5 0 68 16 20
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 19 20 20 28 0 0 32 48 694
2018 GL-00 20 30 10 20 20 0 0 50 40 10
2018 GL-02 20 30 0 30 20 0 0 50 50 10
2018 GL-03 11 33 22 22 11 0 0 44 33 18
2018 GL-04 5 14 33 24 24 0 0 19 48 42
2018 GL-05 12 22 18 18 30 0 0 33 48 60
2018 GL-06 13 10 20 18 40 0 0 23 58 40
2018 GL-07 21 7 21 14 36 0 0 29 50 14
2018 GL-08 21 26 16 21 16 0 0 47 37 19
2018 GL-09 13 18 22 26 21 0 0 31 47 108
2018 GL-10 13 22 19 16 29 1 0 35 46 250
2018 GL-11 14 9 21 18 38 0 0 23 55 56
2018 GL-12 0 0 23 23 54 0 0 0 77 13
2017 GL 16 18 21 19 27 0 0 34 45 826
2017 GL-03 0 23 33 19 25 0 0 23 43 21
2017 GL-04 21 13 30 22 13 0 0 34 36 36
2017 GL-05 19 18 16 19 28 0 0 37 47 68
2017 GL-06 7 19 28 19 28 0 0 26 47 43
2017 GL-07 20 19 12 31 19 0 0 38 49 16
2017 GL-08 31 9 13 19 28 0 0 41 47 32
2017 GL-09 16 18 25 20 21 0 0 34 41 144
2017 GL-10 16 18 19 19 27 0 1 34 47 337
2017 GL-11 11 22 22 15 29 0 0 33 44 63
2017 GL-12 0 0 9 18 73 0 0 0 91 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 33 25 10 6 0 0 60 15 692
2018 GL-00 40 30 20 10 0 0 0 70 10 10
2018 GL-02 10 20 50 20 0 0 0 30 20 10
2018 GL-03 44 28 22 6 0 0 0 72 6 18
2018 GL-04 26 29 29 17 0 0 0 55 17 42
2018 GL-05 33 42 18 5 2 0 0 75 7 60
2018 GL-06 33 33 20 13 3 0 0 65 15 40
2018 GL-07 36 36 14 14 0 0 0 71 14 14
2018 GL-08 37 16 32 5 11 0 0 53 16 19
2018 GL-09 31 33 22 9 5 0 0 64 14 108
2018 GL-10 24 33 25 9 9 0 0 57 18 250
2018 GL-11 11 38 35 13 4 0 0 49 16 55
2018 GL-12 0 15 46 15 23 0 0 15 38 13
2017 GL 30 34 20 10 6 0 0 65 15 824
2017 GL-03 23 43 19 9 6 0 0 66 15 21
2017 GL-04 42 19 19 8 9 0 3 63 18 36
2017 GL-05 44 26 19 9 1 0 0 71 10 68
2017 GL-06 33 35 21 9 2 0 0 67 12 43
2017 GL-07 24 29 17 12 17 0 0 54 29 17
2017 GL-08 28 31 28 13 0 0 0 59 13 32
2017 GL-09 26 38 21 8 6 0 1 64 15 144
2017 GL-10 29 34 20 11 5 0 1 64 17 335
2017 GL-11 22 37 23 8 10 0 0 59 18 63
2017 GL-12 9 9 27 18 36 0 0 18 55 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 33 36 19 6 5 0 0 70 11 690
2018 GL-00 60 40 0 0 0 0 0 100 0 10
2018 GL-02 30 40 30 0 0 0 0 70 0 10
2018 GL-03 47 47 6 0 0 0 0 94 0 17
2018 GL-04 29 36 29 7 0 0 0 64 7 42
2018 GL-05 40 30 22 5 3 0 0 70 8 60
2018 GL-06 25 45 13 5 13 0 0 70 18 40
2018 GL-07 43 36 7 14 0 0 0 79 14 14
2018 GL-08 37 42 11 11 0 0 0 79 11 19
2018 GL-09 42 36 15 5 3 0 0 78 7 107
2018 GL-10 30 34 22 5 8 1 0 65 13 249
2018 GL-11 20 45 25 7 4 0 0 64 11 56
2018 GL-12 8 31 8 31 23 0 0 38 54 13
2017 GL 35 34 17 8 4 0 2 70 13 817
2017 GL-03 38 39 9 9 5 0 0 77 14 21
2017 GL-04 48 22 19 3 0 0 8 75 4 36
2017 GL-05 46 31 9 7 4 0 1 79 12 67
2017 GL-06 23 42 19 12 5 0 0 65 16 43
2017 GL-07 38 31 6 12 12 0 0 69 25 16
2017 GL-08 38 34 16 9 3 0 0 72 13 32
2017 GL-09 36 29 20 8 5 0 3 67 13 142
2017 GL-10 32 34 18 10 4 0 1 68 14 336
2017 GL-11 22 37 25 7 7 2 2 61 14 60
2017 GL-12 9 45 18 9 18 0 0 55 27 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 19 22 15 24 0 0 39 39 692
2018 GL-00 40 20 40 0 0 0 0 60 0 10
2018 GL-02 10 10 20 20 40 0 0 20 60 10
2018 GL-03 22 44 17 0 17 0 0 67 17 18
2018 GL-04 17 26 10 24 24 0 0 43 48 42
2018 GL-05 27 27 22 14 10 0 0 54 24 59
2018 GL-06 20 15 13 13 38 0 3 36 51 40
2018 GL-07 27 13 7 20 33 0 0 40 53 15
2018 GL-08 33 11 17 17 22 0 0 44 39 18
2018 GL-09 19 20 25 12 24 0 0 39 36 108
2018 GL-10 20 19 23 16 22 0 0 39 38 250
2018 GL-11 11 15 27 16 31 0 0 25 47 55
2018 GL-12 0 8 31 8 54 0 0 8 62 13
2017 GL 19 20 22 17 21 0 1 40 38 822
2017 GL-03 0 14 19 38 30 0 0 14 68 21
2017 GL-04 25 14 17 16 23 0 5 41 41 36
2017 GL-05 21 25 28 16 10 0 0 46 26 68
2017 GL-06 9 28 19 26 19 0 0 37 44 43
2017 GL-07 20 19 19 19 25 0 0 38 43 16
2017 GL-08 19 31 16 13 22 0 0 50 34 32
2017 GL-09 19 19 24 13 23 0 1 39 37 144
2017 GL-10 19 22 23 15 20 0 0 41 36 333
2017 GL-11 11 13 22 25 27 2 0 24 53 63
2017 GL-12 0 0 9 36 55 0 0 0 91 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 61 20 9 3 1 0 7 87 4 687
2018 GL-02 50 20 10 10 0 0 10 78 11 10
2018 GL-03 44 39 0 0 0 0 17 100 0 18
2018 GL-04 49 27 7 5 2 0 10 84 8 41
2018 GL-05 62 15 10 2 3 2 7 84 5 60
2018 GL-06 45 33 13 3 0 3 5 84 3 40
2018 GL-07 64 0 21 7 0 0 7 69 8 14
2018 GL-08 61 28 0 6 0 0 6 94 6 18
2018 GL-09 68 17 9 0 0 0 6 90 0 108
2018 GL-10 67 15 8 3 0 0 8 89 3 247
2018 GL-11 48 36 7 5 0 0 4 87 6 56
2018 GL-12 38 31 8 8 8 0 8 75 17 13
2017 GL 58 21 9 3 1 0 8 86 4 825
2017 GL-03 47 24 15 9 0 0 5 75 10 21
2017 GL-04 60 13 13 5 0 0 8 79 6 36
2017 GL-05 61 19 13 3 1 0 3 82 4 69
2017 GL-06 51 23 19 2 0 0 5 78 2 43
2017 GL-07 57 19 12 6 0 0 6 80 7 16
2017 GL-08 63 16 6 3 0 0 13 89 4 32
2017 GL-09 61 15 8 3 3 0 10 85 6 144
2017 GL-10 59 22 7 2 0 0 10 89 3 336
2017 GL-11 45 35 8 3 3 2 5 85 7 63
2017 GL-12 18 36 36 9 0 0 0 55 9 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 41 32 17 6 3 0 1 74 9 693
2018 GL-00 50 30 10 0 10 0 0 80 10 10
2018 GL-02 70 20 10 0 0 0 0 90 0 10
2018 GL-03 44 50 0 6 0 0 0 94 6 18
2018 GL-04 29 38 19 7 5 2 0 68 12 42
2018 GL-05 50 23 12 7 7 0 2 75 14 60
2018 GL-06 34 34 22 5 2 2 0 70 8 41
2018 GL-07 40 27 20 7 7 0 0 67 13 15
2018 GL-08 53 37 5 5 0 0 0 89 5 19
2018 GL-09 40 30 21 5 5 0 0 69 9 108
2018 GL-10 41 34 15 5 4 0 1 76 9 249
2018 GL-11 36 42 16 5 0 0 0 78 5 55
2018 GL-12 23 31 23 15 0 0 8 58 17 13
2017 GL 44 32 15 5 2 0 1 77 7 821
2017 GL-03 32 33 25 9 0 0 0 66 9 21
2017 GL-04 51 32 11 6 0 0 0 83 6 36
2017 GL-05 52 28 10 6 3 0 1 81 9 69
2017 GL-06 44 47 9 0 0 0 0 91 0 43
2017 GL-07 41 39 13 7 0 0 0 80 7 15
2017 GL-08 47 34 9 6 3 0 0 81 9 32
2017 GL-09 41 34 17 4 3 0 2 76 6 143
2017 GL-10 46 30 17 4 3 0 0 76 7 334
2017 GL-11 32 35 20 8 0 2 3 70 8 63
2017 GL-12 9 36 27 0 27 0 0 45 27 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 30 24 12 8 1 1 56 20 687
2018 GL-00 50 40 10 0 0 0 0 90 0 10
2018 GL-02 30 40 10 20 0 0 0 70 20 10
2018 GL-03 44 11 28 6 6 0 6 59 12 18
2018 GL-04 14 21 40 14 10 0 0 36 24 42
2018 GL-05 28 37 13 10 12 0 0 65 22 60
2018 GL-06 22 20 27 17 12 0 2 43 30 41
2018 GL-07 33 13 33 13 7 0 0 47 20 15
2018 GL-08 37 21 26 11 5 0 0 58 16 19
2018 GL-09 23 38 26 7 5 2 0 62 12 104
2018 GL-10 22 32 23 14 8 1 0 55 22 248
2018 GL-11 22 27 29 11 11 0 0 49 22 55
2018 GL-12 17 25 25 8 25 0 0 42 33 12
2017 GL 26 32 23 11 6 0 0 59 17 820
2017 GL-03 29 24 23 19 5 0 0 53 24 21
2017 GL-04 31 24 30 12 0 3 0 57 12 36
2017 GL-05 33 23 23 12 7 0 1 57 19 69
2017 GL-06 28 30 23 9 9 0 0 58 19 43
2017 GL-07 19 31 25 20 6 0 0 49 26 16
2017 GL-08 41 25 25 9 0 0 0 66 9 32
2017 GL-09 26 36 24 8 6 0 0 62 13 144
2017 GL-10 22 34 23 13 7 1 0 57 20 333
2017 GL-11 19 38 22 8 10 2 2 59 18 63
2017 GL-12 0 45 27 9 18 0 0 45 27 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 34 23 13 7 0 1 56 21 687
2018 GL-00 60 30 10 0 0 0 0 90 0 10
2018 GL-02 10 40 20 20 10 0 0 50 30 10
2018 GL-03 28 44 11 6 6 0 6 76 12 18
2018 GL-04 17 36 19 17 12 0 0 52 29 42
2018 GL-05 22 39 17 10 10 0 2 62 21 59
2018 GL-06 21 29 24 12 12 0 2 51 24 42
2018 GL-07 20 33 27 13 7 0 0 53 20 15
2018 GL-08 21 32 42 5 0 0 0 53 5 19
2018 GL-09 19 41 22 13 3 1 0 61 17 104
2018 GL-10 20 32 23 14 9 1 0 53 24 249
2018 GL-11 15 31 35 15 5 0 0 45 20 55
2018 GL-12 17 25 17 42 0 0 0 42 42 12
2017 GL 23 31 23 13 8 0 1 54 22 821
2017 GL-03 19 33 30 14 5 0 0 52 19 21
2017 GL-04 34 27 25 3 9 0 3 62 12 36
2017 GL-05 25 29 26 12 7 0 1 54 19 69
2017 GL-06 16 47 19 16 2 0 0 63 19 43
2017 GL-07 12 36 23 17 12 0 0 48 29 17
2017 GL-08 31 31 19 13 6 0 0 63 19 32
2017 GL-09 25 30 24 16 5 0 0 55 21 143
2017 GL-10 22 31 22 14 11 1 1 54 24 333
2017 GL-11 16 24 29 16 12 0 3 41 29 63
2017 GL-12 0 18 36 27 18 0 0 18 45 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 31 20 11 8 0 1 60 19 685
2018 GL-00 50 40 0 10 0 0 0 90 10 10
2018 GL-02 30 30 30 10 0 0 0 60 10 10
2018 GL-03 33 44 0 6 11 0 6 82 18 18
2018 GL-04 17 26 29 14 14 0 0 43 29 42
2018 GL-05 31 36 14 8 8 0 3 68 18 59
2018 GL-06 24 34 12 15 12 0 2 60 28 41
2018 GL-07 27 20 27 13 13 0 0 47 27 15
2018 GL-08 37 26 32 5 0 0 0 63 5 19
2018 GL-09 34 28 19 13 4 1 1 63 18 104
2018 GL-10 28 31 19 13 8 0 0 60 21 248
2018 GL-11 24 27 33 7 9 0 0 51 16 55
2018 GL-12 8 33 42 8 8 0 0 42 17 12
2017 GL 30 31 19 12 7 0 1 62 19 820
2017 GL-03 25 32 23 15 5 0 0 57 19 21
2017 GL-04 47 25 16 8 3 0 0 72 11 36
2017 GL-05 36 33 16 12 3 0 0 70 14 69
2017 GL-06 26 37 16 19 2 0 0 63 21 43
2017 GL-07 17 35 13 23 12 0 0 52 35 17
2017 GL-08 41 22 28 6 3 0 0 63 9 32
2017 GL-09 31 34 22 8 5 0 1 65 13 143
2017 GL-10 26 31 18 14 10 0 1 58 24 332
2017 GL-11 21 33 19 11 12 2 2 56 24 63
2017 GL-12 9 27 45 18 0 0 0 36 18 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 38 32 16 9 3 0 2 72 12 679
2018 GL-00 60 20 10 10 0 0 0 80 10 10
2018 GL-02 60 20 10 10 0 0 0 80 10 10
2018 GL-03 56 28 6 6 0 0 6 88 6 18
2018 GL-04 37 34 20 10 0 0 0 71 10 41
2018 GL-05 47 28 19 5 0 0 2 75 5 58
2018 GL-06 39 27 12 10 7 2 2 69 18 41
2018 GL-07 29 29 14 14 7 0 7 62 23 14
2018 GL-08 53 26 5 16 0 0 0 79 16 19
2018 GL-09 33 36 15 11 2 1 3 71 13 104
2018 GL-10 41 33 14 8 2 0 1 75 11 248
2018 GL-11 17 40 28 9 6 0 0 57 15 53
2018 GL-12 9 27 27 27 9 0 0 36 36 11
2017 GL 40 30 16 9 3 1 1 71 12 819
2017 GL-03 38 34 19 9 0 0 0 72 9 21
2017 GL-04 44 28 23 3 3 0 0 72 5 36
2017 GL-05 51 34 7 3 3 0 1 87 6 68
2017 GL-06 44 30 26 0 0 0 0 74 0 43
2017 GL-07 42 17 23 6 12 0 0 59 17 17
2017 GL-08 53 25 13 6 3 0 0 78 9 32
2017 GL-09 39 34 13 11 1 1 1 74 12 142
2017 GL-10 37 28 18 11 4 1 2 66 15 333
2017 GL-11 21 37 20 16 3 2 2 59 20 63
2017 GL-12 9 55 9 18 9 0 0 64 27 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 32 17 5 3 0 0 75 7 679
2018 GL-00 60 40 0 0 0 0 0 100 0 10
2018 GL-02 30 30 40 0 0 0 0 60 0 10
2018 GL-03 61 33 0 0 6 0 0 94 6 18
2018 GL-04 41 32 15 10 2 0 0 73 12 41
2018 GL-05 42 38 13 3 3 0 0 80 7 60
2018 GL-06 43 18 28 5 8 0 0 60 13 40
2018 GL-07 47 40 13 0 0 0 0 87 0 15
2018 GL-08 42 26 16 11 5 0 0 68 16 19
2018 GL-09 46 31 16 6 1 0 0 77 7 104
2018 GL-10 39 33 18 5 3 0 0 73 8 246
2018 GL-11 46 38 13 2 0 0 0 85 2 52
2018 GL-12 33 42 17 8 0 0 0 75 8 12
2017 GL 45 35 15 4 2 0 0 80 5 826
2017 GL-03 32 34 33 0 0 0 0 67 0 21
2017 GL-04 43 49 5 0 3 0 0 91 3 36
2017 GL-05 55 33 7 1 1 0 1 90 3 69
2017 GL-06 40 37 19 2 2 0 0 77 5 43
2017 GL-07 42 35 12 12 0 0 0 77 12 17
2017 GL-08 38 41 19 3 0 0 0 78 3 32
2017 GL-09 42 34 17 6 1 1 0 77 6 144
2017 GL-10 44 33 16 4 2 0 0 78 6 337
2017 GL-11 47 35 10 3 2 0 3 85 5 62
2017 GL-12 64 18 9 9 0 0 0 82 9 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 23 10 3 3 1 3 85 5 680
2018 GL-00 70 10 20 0 0 0 0 80 0 10
2018 GL-02 60 30 0 0 10 0 0 90 10 10
2018 GL-03 61 22 6 6 0 0 6 88 6 18
2018 GL-04 55 31 10 2 2 0 0 86 5 42
2018 GL-05 67 16 5 5 2 0 5 87 7 58
2018 GL-06 53 18 8 5 10 5 3 76 16 40
2018 GL-07 60 20 20 0 0 0 0 80 0 15
2018 GL-08 63 26 5 5 0 0 0 89 5 19
2018 GL-09 54 27 8 4 2 0 5 86 6 103
2018 GL-10 57 23 11 2 4 1 3 83 6 247
2018 GL-11 60 31 7 0 0 0 2 93 0 55
2018 GL-12 58 25 17 0 0 0 0 83 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 59 17 9 7 5 1 2 79 12 680
2018 GL-00 60 40 0 0 0 0 0 100 0 10
2018 GL-02 60 0 10 20 10 0 0 60 30 10
2018 GL-03 67 17 0 11 0 0 6 88 12 18
2018 GL-04 57 17 14 7 2 2 0 76 10 42
2018 GL-05 61 17 10 5 7 0 0 78 12 59
2018 GL-06 58 25 8 3 8 0 0 83 10 40
2018 GL-07 53 27 13 0 0 0 7 86 0 15
2018 GL-08 89 6 0 6 0 0 0 94 6 18
2018 GL-09 68 10 12 4 6 0 1 78 10 103
2018 GL-10 56 18 9 8 5 2 2 77 14 248
2018 GL-11 52 28 6 6 9 0 0 80 15 54
2018 GL-12 50 8 25 17 0 0 0 58 17 12
2017 GL 63 19 9 5 3 0 1 83 8 825
2017 GL-03 57 19 14 10 0 0 0 76 10 21
2017 GL-04 64 23 8 5 0 0 0 87 5 36
2017 GL-05 66 16 3 10 4 0 0 82 15 68
2017 GL-06 67 21 9 0 2 0 0 88 2 43
2017 GL-07 41 35 6 12 7 0 0 76 19 17
2017 GL-08 78 6 16 0 0 0 0 84 0 32
2017 GL-09 66 17 8 3 3 1 1 86 6 144
2017 GL-10 60 22 9 6 3 0 0 82 9 338
2017 GL-11 58 15 11 6 5 2 3 76 12 62
2017 GL-12 82 18 0 0 0 0 0 100 0 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 42 33 13 7 4 0 0 76 11 688
2018 GL-00 80 20 0 0 0 0 0 100 0 10
2018 GL-02 30 30 20 20 0 0 0 60 20 10
2018 GL-03 56 28 6 6 6 0 0 83 11 18
2018 GL-04 35 40 10 13 3 0 0 75 15 40
2018 GL-05 47 24 17 10 2 0 0 71 12 59
2018 GL-06 32 27 17 12 10 0 2 60 23 41
2018 GL-07 33 53 13 0 0 0 0 87 0 15
2018 GL-08 50 33 6 11 0 0 0 83 11 18
2018 GL-09 51 26 11 5 6 0 1 78 10 107
2018 GL-10 41 35 15 6 3 1 0 76 9 248
2018 GL-11 32 45 11 5 7 0 0 77 13 56
2018 GL-12 31 46 8 15 0 0 0 77 15 13
2017 GL 43 36 13 5 3 0 1 79 8 825
2017 GL-03 15 57 23 5 0 0 0 72 5 21
2017 GL-04 49 34 3 9 5 0 0 83 15 36
2017 GL-05 47 35 7 7 3 0 0 82 10 68
2017 GL-06 44 30 16 9 0 0 0 74 9 43
2017 GL-07 41 46 0 6 7 0 0 87 13 17
2017 GL-08 53 31 13 0 0 0 3 87 0 32
2017 GL-09 50 32 8 4 4 0 1 83 9 143
2017 GL-10 40 35 16 5 3 0 0 76 8 337
2017 GL-11 38 36 18 3 2 2 2 77 5 63
2017 GL-12 9 64 18 9 0 0 0 73 9 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 41 26 16 8 8 0 1 68 16 685
2018 GL-00 60 20 10 0 10 0 0 80 10 10
2018 GL-02 50 20 10 10 10 0 0 70 20 10
2018 GL-03 56 22 0 6 17 0 0 78 22 18
2018 GL-04 31 31 23 13 3 0 0 62 15 39
2018 GL-05 47 20 10 12 10 0 0 68 22 59
2018 GL-06 32 27 20 10 10 0 2 60 20 41
2018 GL-07 60 13 13 0 13 0 0 73 13 15
2018 GL-08 59 18 12 12 0 0 0 76 12 17
2018 GL-09 41 27 18 6 8 0 1 69 13 106
2018 GL-10 40 24 18 9 8 0 1 65 17 247
2018 GL-11 41 29 21 4 5 0 0 70 9 56
2018 GL-12 38 31 8 15 8 0 0 69 23 13
2017 GL 44 29 13 7 6 1 1 74 13 826
2017 GL-03 24 38 24 14 0 0 0 62 14 21
2017 GL-04 59 19 8 3 9 3 0 80 12 36
2017 GL-05 41 31 9 6 12 0 1 73 18 68
2017 GL-06 35 30 19 12 5 0 0 65 16 43
2017 GL-07 29 29 29 0 13 0 0 58 13 17
2017 GL-08 47 38 9 3 3 0 0 84 6 32
2017 GL-09 38 34 13 5 8 0 1 74 13 143
2017 GL-10 45 27 13 7 5 1 1 73 13 337
2017 GL-11 37 37 6 8 8 2 3 77 17 63
2017 GL-12 64 27 0 9 0 0 0 91 9 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 54 18 6 3 1 0 19 88 4 681
2018 GL-00 80 0 0 0 0 0 20 100 0 10
2018 GL-02 30 30 10 0 0 0 30 86 0 10
2018 GL-03 56 17 0 6 0 0 22 93 7 18
2018 GL-04 59 10 10 3 0 0 18 84 3 39
2018 GL-05 53 7 4 5 0 0 32 87 8 57
2018 GL-06 48 25 5 3 0 0 20 91 3 40
2018 GL-07 47 20 20 0 0 0 13 77 0 15
2018 GL-08 67 17 0 0 0 0 17 100 0 18
2018 GL-09 51 17 7 1 3 0 22 87 5 106
2018 GL-10 58 17 4 2 0 1 19 92 3 248
2018 GL-11 45 32 9 5 2 0 7 83 8 56
2018 GL-12 23 31 23 23 0 0 0 54 23 13
2017 GL 58 16 6 1 1 0 17 90 3 822
2017 GL-03 53 24 19 0 0 0 5 81 0 21
2017 GL-04 66 11 3 3 3 0 15 91 6 36
2017 GL-05 57 14 1 0 0 0 28 98 0 69
2017 GL-06 49 23 16 0 2 0 9 79 3 43
2017 GL-07 59 23 0 6 0 0 12 93 7 17
2017 GL-08 75 3 3 0 0 0 19 96 0 32
2017 GL-09 58 15 6 1 1 1 18 90 2 143
2017 GL-10 57 14 5 1 2 0 20 90 4 333
2017 GL-11 49 27 11 3 2 0 8 83 5 63
2017 GL-12 9 64 9 0 18 0 0 73 18 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 60 25 7 3 1 1 3 88 4 683
2018 GL-00 70 20 10 0 0 0 0 90 0 10
2018 GL-02 70 20 10 0 0 0 0 90 0 10
2018 GL-03 67 28 0 0 0 0 6 100 0 18
2018 GL-04 48 33 15 5 0 0 0 80 5 40
2018 GL-05 69 17 5 5 2 0 2 88 7 59
2018 GL-06 56 24 5 2 5 2 5 87 8 41
2018 GL-07 57 29 7 0 7 0 0 86 7 14
2018 GL-08 71 12 12 0 0 0 6 88 0 17
2018 GL-09 61 30 6 0 2 1 1 92 2 107
2018 GL-10 60 22 8 3 1 1 4 87 4 247
2018 GL-11 50 35 9 2 2 0 2 87 4 54
2018 GL-12 62 15 8 15 0 0 0 77 15 13
2017 GL 60 23 7 2 2 0 5 88 4 817
2017 GL-03 48 28 14 6 0 0 5 80 6 21
2017 GL-04 61 22 11 3 3 0 0 83 5 36
2017 GL-05 51 26 6 0 3 0 13 90 3 68
2017 GL-06 60 23 12 2 2 0 0 84 5 43
2017 GL-07 75 12 6 0 0 0 6 93 0 16
2017 GL-08 65 13 13 0 3 0 6 83 3 31
2017 GL-09 63 23 5 2 2 1 4 90 4 142
2017 GL-10 58 25 8 2 2 0 5 88 4 333
2017 GL-11 59 24 8 2 2 0 6 88 3 63
2017 GL-12 55 18 0 18 9 0 0 73 27 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 64 19 8 5 2 0 2 86 6 686
2018 GL-00 60 30 0 0 10 0 0 90 10 10
2018 GL-03 78 17 0 6 0 0 0 94 6 18
2018 GL-04 50 20 15 10 3 0 3 72 13 40
2018 GL-05 76 12 2 5 2 0 3 91 7 59
2018 GL-06 55 18 10 5 3 0 10 81 8 40
2018 GL-07 53 27 13 7 0 0 0 80 7 15
2018 GL-08 89 6 6 0 0 0 0 94 0 18
2018 GL-09 64 17 10 5 3 0 1 82 8 107
2018 GL-10 63 20 9 4 1 1 2 85 6 247
2018 GL-11 61 27 7 4 2 0 0 88 5 56
2018 GL-12 69 31 0 0 0 0 0 100 0 13
2017 GL 62 22 7 3 2 0 3 87 6 824
2017 GL-03 53 24 9 9 5 0 0 77 14 21
2017 GL-04 60 22 13 5 0 0 0 81 5 36
2017 GL-05 63 21 7 4 0 0 4 88 5 68
2017 GL-06 60 28 7 5 0 0 0 88 5 43
2017 GL-07 51 25 19 0 0 0 6 80 0 16
2017 GL-08 66 22 6 0 0 0 6 93 0 32
2017 GL-09 60 20 11 4 2 1 3 83 6 142
2017 GL-10 64 22 5 3 2 1 3 89 6 338
2017 GL-11 62 24 6 2 2 2 3 90 3 63
2017 GL-12 55 9 27 0 9 0 0 64 9 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 57 27 10 3 2 0 2 85 4 683
2018 GL-00 80 10 0 0 0 0 10 100 0 10
2018 GL-02 80 20 0 0 0 0 0 100 0 10
2018 GL-03 83 6 6 6 0 0 0 89 6 18
2018 GL-04 49 31 10 8 3 0 0 79 10 39
2018 GL-05 49 32 10 7 0 0 2 83 7 59
2018 GL-06 41 24 17 0 5 2 10 75 6 41
2018 GL-07 60 20 13 0 0 0 7 86 0 15
2018 GL-08 61 28 11 0 0 0 0 89 0 18
2018 GL-09 58 24 10 4 2 0 2 84 6 106
2018 GL-10 58 29 9 1 2 1 0 88 3 245
2018 GL-11 57 25 11 2 4 0 2 84 5 56
2018 GL-12 54 23 8 8 0 0 8 83 8 13
2017 GL 59 29 7 2 1 0 1 89 3 823
2017 GL-03 52 29 15 5 0 0 0 81 5 21
2017 GL-04 70 27 3 0 0 0 0 97 0 36
2017 GL-05 58 28 9 0 4 0 1 87 4 69
2017 GL-06 70 21 7 2 0 0 0 91 2 43
2017 GL-07 49 31 6 0 7 0 6 85 8 16
2017 GL-08 59 34 3 0 0 0 3 97 0 32
2017 GL-09 56 30 10 3 1 0 1 87 4 144
2017 GL-10 59 30 6 2 2 1 1 90 4 334
2017 GL-11 51 31 6 3 0 2 6 90 3 63
2017 GL-12 64 18 18 0 0 0 0 82 0 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 34 31 11 5 0 0 52 17 695
2018 GL-00 30 40 10 20 0 0 0 70 20 10
2018 GL-02 30 20 20 20 10 0 0 50 30 10
2018 GL-03 28 33 28 6 6 0 0 61 11 18
2018 GL-04 7 38 40 12 2 0 0 45 14 42
2018 GL-05 27 35 23 10 5 0 0 62 15 60
2018 GL-06 19 19 38 17 7 0 0 38 24 42
2018 GL-07 13 33 33 13 7 0 0 47 20 15
2018 GL-08 21 32 26 21 0 0 0 53 21 19
2018 GL-09 21 36 29 9 5 0 0 57 14 108
2018 GL-10 19 31 35 8 6 0 0 50 15 248
2018 GL-11 9 43 27 16 5 0 0 52 21 56
2018 GL-12 8 23 23 38 8 0 0 31 46 13
2017 GL 20 31 32 11 5 0 0 51 16 828
2017 GL-03 19 19 48 6 5 5 0 39 11 21
2017 GL-04 42 11 36 9 0 3 0 54 9 36
2017 GL-05 21 35 29 12 1 0 1 57 13 68
2017 GL-06 14 30 42 9 2 0 2 45 12 43
2017 GL-07 6 29 29 17 19 0 0 35 36 17
2017 GL-08 38 22 34 3 3 0 0 59 6 32
2017 GL-09 17 35 35 10 3 1 0 52 13 145
2017 GL-10 20 31 31 13 5 0 0 51 18 338
2017 GL-11 11 41 24 18 5 2 0 53 23 63
2017 GL-12 9 0 36 18 36 0 0 9 55 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 15 35 24 18 0 1 42 23 688
2018 GL-00 10 0 20 40 30 0 0 70 10 10
2018 GL-02 0 40 20 30 10 0 0 40 40 10
2018 GL-03 17 6 28 28 22 0 0 50 22 18
2018 GL-04 5 20 44 24 7 0 0 32 24 41
2018 GL-05 3 16 28 26 28 0 0 53 19 58
2018 GL-06 12 21 31 17 14 0 5 33 35 42
2018 GL-07 13 13 47 20 7 0 0 27 27 15
2018 GL-08 11 5 42 21 21 0 0 42 16 19
2018 GL-09 8 9 35 28 19 0 0 47 18 108
2018 GL-10 7 16 36 22 17 0 1 40 23 246
2018 GL-11 6 17 37 30 11 0 0 41 22 54
2018 GL-12 54 15 8 23 0 0 0 23 69 13
2017 GL 6 14 35 28 15 0 1 44 21 825
2017 GL-03 5 14 48 19 14 0 0 33 19 21
2017 GL-04 9 3 44 28 14 0 3 43 12 36
2017 GL-05 0 20 29 26 22 0 3 49 21 69
2017 GL-06 2 14 42 30 12 0 0 42 16 43
2017 GL-07 23 24 29 23 0 0 0 23 48 17
2017 GL-08 0 13 32 26 29 0 0 55 13 31
2017 GL-09 4 10 38 29 17 1 1 47 14 143
2017 GL-10 8 16 33 29 14 1 0 43 24 336
2017 GL-11 5 19 38 22 14 0 2 37 24 63
2017 GL-12 27 36 18 18 0 0 0 18 64 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 38 24 13 7 2 0 55 21 691
2018 GL-00 30 40 20 10 0 0 0 70 10 10
2018 GL-02 30 40 20 0 10 0 0 70 10 10
2018 GL-03 22 44 17 11 6 0 0 67 17 18
2018 GL-04 5 45 21 19 10 0 0 50 29 42
2018 GL-05 18 28 22 20 12 0 0 47 32 60
2018 GL-06 22 39 20 5 15 0 0 61 20 41
2018 GL-07 13 40 33 7 0 7 0 57 7 15
2018 GL-08 21 58 5 5 5 5 0 83 11 19
2018 GL-09 16 46 25 5 6 3 0 64 10 108
2018 GL-10 17 33 22 19 6 3 0 51 26 245
2018 GL-11 11 34 36 11 5 4 0 46 17 56
2018 GL-12 15 38 31 0 15 0 0 54 15 13
2017 GL 14 36 27 11 9 3 1 51 21 824
2017 GL-03 10 33 19 19 14 0 5 46 35 21
2017 GL-04 11 39 28 11 5 5 0 53 18 36
2017 GL-05 10 37 26 13 10 1 1 48 24 68
2017 GL-06 14 42 26 12 2 5 0 59 15 43
2017 GL-07 12 23 29 17 19 0 0 35 36 17
2017 GL-08 16 45 29 3 6 0 0 61 10 31
2017 GL-09 15 36 32 7 7 2 1 53 14 145
2017 GL-10 15 35 26 12 9 3 1 52 22 336
2017 GL-11 8 34 26 13 16 3 0 44 30 62
2017 GL-12 0 36 36 9 9 9 0 40 20 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 34 23 17 12 1 0 48 29 689
2018 GL-00 30 60 0 10 0 0 0 90 10 10
2018 GL-02 10 40 10 20 20 0 0 50 40 10
2018 GL-03 22 39 17 11 11 0 0 61 22 18
2018 GL-04 10 38 24 17 12 0 0 48 29 42
2018 GL-05 12 37 27 8 17 0 0 48 25 60
2018 GL-06 20 32 24 10 15 0 0 51 24 41
2018 GL-07 13 40 20 20 7 0 0 53 27 15
2018 GL-08 26 37 16 16 5 0 0 63 21 19
2018 GL-09 12 41 24 11 10 2 0 54 22 106
2018 GL-10 12 29 24 21 13 1 0 42 34 245
2018 GL-11 5 30 30 21 13 0 0 36 34 56
2018 GL-12 8 46 8 31 8 0 0 54 38 13
2017 GL 12 35 26 14 12 1 0 47 26 824
2017 GL-03 9 39 19 19 15 0 0 48 33 21
2017 GL-04 19 34 24 11 11 0 0 53 23 36
2017 GL-05 7 35 32 12 10 3 1 44 23 69
2017 GL-06 23 33 23 9 9 2 0 57 19 43
2017 GL-07 6 12 31 31 20 0 0 19 51 16
2017 GL-08 22 53 16 6 3 0 0 75 9 32
2017 GL-09 14 32 29 15 8 2 0 47 24 144
2017 GL-10 10 35 26 14 14 1 0 45 29 335
2017 GL-11 11 30 22 16 16 3 2 44 33 63
2017 GL-12 0 36 36 18 9 0 0 36 27 11
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 24 23 16 20 0 0 17 83 694
2018 GL-00 40 20 10 10 20 0 0 40 60 10
2018 GL-02 20 40 0 20 20 0 0 20 80 10
2018 GL-03 22 39 28 6 6 0 0 22 78 18
2018 GL-04 14 21 29 19 17 0 0 14 86 42
2018 GL-05 23 17 20 15 25 0 0 23 77 60
2018 GL-06 17 17 21 24 19 2 0 17 83 42
2018 GL-07 33 13 13 7 33 0 0 33 67 15
2018 GL-08 21 26 26 16 5 5 0 22 78 19
2018 GL-09 13 30 23 13 21 0 0 13 87 107
2018 GL-10 20 24 20 16 20 0 0 20 80 250
2018 GL-11 4 31 29 16 20 0 0 4 96 55
2018 GL-12 0 0 17 50 33 0 0 0 100 12
2017 GL 14 25 24 17 18 2 0 15 85 825
2017 GL-03 9 23 19 19 29 0 0 9 91 21
2017 GL-04 17 28 19 25 11 0 0 17 83 36
2017 GL-05 7 25 30 13 22 3 0 7 93 69
2017 GL-06 14 23 21 19 21 2 0 14 86 43
2017 GL-07 23 6 19 17 17 6 12 28 72 17
2017 GL-08 19 44 6 16 16 0 0 19 81 32
2017 GL-09 14 25 28 16 18 0 0 14 86 142
2017 GL-10 16 24 25 16 16 3 0 17 83 337
2017 GL-11 14 29 25 16 16 0 0 14 86 63
2017 GL-12 9 9 27 27 27 0 0 9 91 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 23 575
2018 GL-03 7 14
2018 GL-04 33 36
2018 GL-05 15 46
2018 GL-06 18 34
2018 GL-07 30 10
2018 GL-08 7 14
2018 GL-09 27 93
2018 GL-10 24 201
2018 GL-11 21 53
2018 GL-12 50 12
2017 GL 17 673
2017 GL-03 5 19
2017 GL-04 21 29
2017 GL-05 15 60
2017 GL-06 19 36
2017 GL-07 41 10
2017 GL-08 13 23
2017 GL-09 17 119
2017 GL-10 16 269
2017 GL-11 13 54
2017 GL-12 30 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 29 575
2018 GL-03 7 14
2018 GL-04 28 36
2018 GL-05 17 46
2018 GL-06 24 34
2018 GL-07 30 10
2018 GL-08 36 14
2018 GL-09 28 93
2018 GL-10 32 201
2018 GL-11 26 53
2018 GL-12 58 12
2017 GL 21 673
2017 GL-03 20 19
2017 GL-04 13 29
2017 GL-05 7 60
2017 GL-06 14 36
2017 GL-07 29 10
2017 GL-08 26 23
2017 GL-09 24 119
2017 GL-10 22 269
2017 GL-11 20 54
2017 GL-12 50 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 14 575
2018 GL-03 7 14
2018 GL-04 14 36
2018 GL-05 13 46
2018 GL-06 15 34
2018 GL-07 0 10
2018 GL-08 21 14
2018 GL-09 11 93
2018 GL-10 15 201
2018 GL-11 15 53
2018 GL-12 42 12
2017 GL 11 673
2017 GL-03 0 19
2017 GL-04 10 29
2017 GL-05 7 60
2017 GL-06 6 36
2017 GL-07 10 10
2017 GL-08 9 23
2017 GL-09 10 119
2017 GL-10 12 269
2017 GL-11 17 54
2017 GL-12 20 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GL 54 575
2018 GL-03 64 14
2018 GL-04 53 36
2018 GL-05 57 46
2018 GL-06 74 34
2018 GL-07 70 10
2018 GL-08 43 14
2018 GL-09 45 93
2018 GL-10 49 201
2018 GL-11 68 53
2018 GL-12 75 12
2017 GL 55 673
2017 GL-03 63 19
2017 GL-04 61 29
2017 GL-05 55 60
2017 GL-06 75 36
2017 GL-07 39 10
2017 GL-08 48 23
2017 GL-09 54 119
2017 GL-10 53 269
2017 GL-11 66 54
2017 GL-12 60 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GL 6 575
2018 GL-03 0 14
2018 GL-04 11 36
2018 GL-05 4 46
2018 GL-06 12 34
2018 GL-07 0 10
2018 GL-08 0 14
2018 GL-09 9 93
2018 GL-10 7 201
2018 GL-11 0 53
2018 GL-12 8 12
2017 GL 5 673
2017 GL-03 0 19
2017 GL-04 3 29
2017 GL-05 3 60
2017 GL-06 8 36
2017 GL-07 20 10
2017 GL-08 4 23
2017 GL-09 7 119
2017 GL-10 5 269
2017 GL-11 7 54
2017 GL-12 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GL 33 575
2018 GL-03 7 14
2018 GL-04 28 36
2018 GL-05 30 46
2018 GL-06 29 34
2018 GL-07 40 10
2018 GL-08 57 14
2018 GL-09 22 93
2018 GL-10 36 201
2018 GL-11 32 53
2018 GL-12 67 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GL 36 575
2018 GL-03 36 14
2018 GL-04 42 36
2018 GL-05 39 46
2018 GL-06 29 34
2018 GL-07 40 10
2018 GL-08 36 14
2018 GL-09 38 93
2018 GL-10 38 201
2018 GL-11 34 53
2018 GL-12 17 12
2017 GL 46 673
2017 GL-03 58 19
2017 GL-04 39 29
2017 GL-05 42 60
2017 GL-06 36 36
2017 GL-07 39 10
2017 GL-08 48 23
2017 GL-09 49 119
2017 GL-10 49 269
2017 GL-11 29 54
2017 GL-12 40 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GL 5 30 13 11 3 39 554
2018 GL-03 21 36 21 7 0 14 14
2018 GL-04 6 37 3 9 3 43 35
2018 GL-05 2 27 16 9 7 39 44
2018 GL-06 3 34 13 3 3 44 32
2018 GL-08 14 21 14 21 0 29 14
2018 GL-09 7 21 17 19 2 34 89
2018 GL-10 4 32 11 11 4 39 197
2018 GL-11 0 20 14 8 10 47 49
2018 GL-12 0 8 17 0 0 75 12
2017 GL 7 33 16 13 3 27 669
2017 GL-03 11 51 5 5 11 17 18
2017 GL-04 8 40 19 13 3 17 30
2017 GL-05 11 31 15 15 3 25 61
2017 GL-06 0 30 21 12 9 27 33
2017 GL-08 16 52 4 8 0 20 25
2017 GL-09 9 28 17 16 3 26 117
2017 GL-10 5 34 17 14 2 27 269
2017 GL-11 6 26 17 13 0 38 53
2017 GL-12 0 10 20 10 10 50 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 31 69 567
2018 GL-03 43 57 14
2018 GL-04 29 71 35
2018 GL-05 29 71 45
2018 GL-06 27 73 33
2018 GL-07 20 80 10
2018 GL-08 50 50 14
2018 GL-09 39 61 92
2018 GL-10 29 71 197
2018 GL-11 19 81 52
2018 GL-12 17 83 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 19 21 19 28 1 4 29 50 570
2018 GL-03 7 36 21 7 14 0 14 50 25 14
2018 GL-04 0 28 14 31 19 3 6 30 55 36
2018 GL-05 7 31 18 9 31 0 4 40 42 45
2018 GL-06 9 12 26 21 29 3 0 21 52 34
2018 GL-07 10 10 20 50 10 0 0 20 60 10
2018 GL-08 0 43 7 36 7 7 0 46 46 14
2018 GL-09 10 14 23 25 25 0 4 25 52 93
2018 GL-10 9 20 18 16 33 1 5 31 51 200
2018 GL-11 6 15 31 13 31 2 2 22 46 52
2018 GL-12 8 0 17 33 42 0 0 8 75 12
2017 GL 6 18 21 17 30 1 6 26 51 686
2017 GL-03 5 38 10 26 15 0 5 45 44 19
2017 GL-04 10 19 17 10 43 0 0 30 53 30
2017 GL-05 8 18 30 10 26 0 8 29 39 61
2017 GL-06 6 14 17 14 39 3 8 22 59 36
2017 GL-07 10 10 49 0 31 0 0 20 31 10
2017 GL-08 4 15 31 23 19 0 8 21 46 26
2017 GL-09 9 15 22 22 24 1 7 26 50 122
2017 GL-10 3 22 19 18 32 1 5 26 53 272
2017 GL-11 11 13 19 16 34 2 6 26 54 54
2017 GL-12 0 0 20 20 50 0 10 0 78 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 4 12 20 19 40 2 4 17 62 566
2018 GL-03 0 21 21 14 29 0 14 25 50 14
2018 GL-04 6 8 19 25 31 8 3 16 63 36
2018 GL-05 5 16 18 20 36 2 2 21 60 44
2018 GL-06 3 12 21 26 35 3 0 15 64 34
2018 GL-07 0 0 20 20 60 0 0 0 80 10
2018 GL-08 7 50 7 7 21 7 0 62 31 14
2018 GL-09 3 10 21 18 39 1 8 14 63 92
2018 GL-10 4 11 22 17 43 1 3 15 63 199
2018 GL-11 4 10 20 24 39 0 4 14 65 51
2018 GL-12 8 0 8 8 75 0 0 8 83 12
2017 GL 3 9 15 19 47 2 6 13 71 680
2017 GL-03 5 12 5 23 49 0 5 18 76 18
2017 GL-04 3 10 13 19 44 3 7 14 71 30
2017 GL-05 3 7 15 21 43 2 10 11 72 61
2017 GL-06 3 11 11 6 64 0 6 15 74 36
2017 GL-07 10 10 29 10 41 0 0 20 51 10
2017 GL-08 4 8 27 19 31 4 8 13 57 26
2017 GL-09 3 8 17 26 40 2 5 12 71 120
2017 GL-10 2 9 14 19 49 2 6 12 72 270
2017 GL-11 6 9 19 9 50 2 6 16 64 54
2017 GL-12 0 0 10 10 80 0 0 0 90 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 36 16 15 12 14 1 5 56 27 688
2018 GL-00 40 30 10 0 0 10 10 88 0 10
2018 GL-02 50 0 10 10 30 0 0 50 40 10
2018 GL-03 78 6 6 0 6 6 0 88 6 18
2018 GL-04 24 22 15 12 12 5 10 54 29 41
2018 GL-05 46 14 12 10 10 2 7 65 22 59
2018 GL-06 41 10 10 17 15 2 5 55 34 41
2018 GL-07 43 7 14 7 14 7 7 58 25 14
2018 GL-08 42 21 21 5 5 0 5 67 11 19
2018 GL-09 37 14 18 11 12 2 6 55 26 106
2018 GL-10 35 17 16 11 15 0 5 55 28 249
2018 GL-11 29 18 22 11 18 0 2 48 30 55
2018 GL-12 25 17 8 33 17 0 0 42 50 12
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