2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	42	10	13	7	0	1	70	20	1412
2018	CR-03	27	43	13	9	6	0	0	71	15	230
2018	CR-04	27	41	10	15	6	0	1	69	21	956
2018	CR-05	25	49	8	8	8	1	0	75	16	189
2017	CR	28	39	11	13	8	0	1	67	22	1678
2017	CR-03	28	40	10	11	9	0	1	69	21	340
2017	CR-04	28	40	11	13	8	0	1	68	21	1100
2017	CR-05	32	31	8	20	9	0	0	63	29	229
2014	CR	31	36	11	15	7	0	0	67	22	2141
2014	CR-03	30	36	12	14	8	0	1	66	22	477
2014	CR-04	31	36	12	14	7	0	0	67	21	1326
2014	CR-05	29	38	9	18	5	0	0	68	23	317
2011	CR	32	38	12	11	6	0	1	71	17	2618
2011	CR-02	33	25	17	0	8	0	17	70	10	12
2011	CR-03	32	37	12	10	8	0	1	70	18	700
2011	CR-04	32	38	12	12	5	0	1	71	17	1491
2011	CR-05	31	42	9	12	5	0	0	74	17	398
2008	CR	30	40	11	12	6	0	1	70	18	2148
2008	CR-02	38	29	13	8	4	4	4	73	14	24
2008	CR-03	33	36	11	13	5	0	1	70	19	690
2008	CR-04	28	42	12	12	6	0	0	70	18	1109
2008	CR-05	28	42	10	10	9	0	0	71	19	308

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	38	14	8	4	0	0	74	12	1399
2018	CR-03	33	37	17	6	7	0	0	69	13	227
2018	CR-04	36	39	13	8	4	0	0	75	12	947
2018	CR-05	38	37	13	9	2	0	1	76	11	188
2017	CR	36	39	13	7	4	0	0	75	11	1679
2017	CR-03	31	45	15	7	2	0	0	76	9	341
2017	CR-04	38	37	14	7	5	0	0	74	12	1098
2017	CR-05	38	40	11	7	4	1	0	78	11	231
2014	CR	38	37	12	8	5	0	0	75	13	2140
2014	CR-03	38	36	13	7	7	0	0	74	14	477
2014	CR-04	38	37	12	8	5	0	0	75	13	1324
2014	CR-05	40	37	9	10	4	0	0	77	14	317
2011	CR	41	35	12	7	4	0	0	77	11	2615
2011	CR-02	42	42	8	8	0	0	0	83	8	12
2011	CR-03	40	33	13	6	7	0	0	73	14	697
2011	CR-04	42	36	13	7	3	0	0	77	10	1493
2011	CR-05	42	37	11	6	4	0	0	79	10	396
2008	CR	34	41	12	8	5	0	0	75	13	2149
2008	CR-02	38	29	21	4	8	0	0	67	13	24
2008	CR-03	33	41	12	9	6	0	0	74	14	689
2008	CR-04	32	42	12	7	6	0	0	75	13	1111
2008	CR-05	40	42	9	6	3	0	1	82	8	308

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	36	9	7	4	0	80	11	1404
2018	CR-03	38	35	9	8	10	0	73	18	227
2018	CR-04	44	36	10	7	3	0	80	10	951
2018	CR-05	45	38	6	6	4	1	83	10	189
2017	CR	44	36	9	7	4	0	80	11	1676
2017	CR-03	40	41	8	8	3	0	80	11	341
2017	CR-04	46	33	9	7	4	0	79	12	1096
2017	CR-05	43	42	7	4	4	0	85	8	230
2014	CR	44	34	9	7	5	0	79	12	2138
2014	CR-03	45	31	9	8	7	0	76	15	478
2014	CR-04	43	35	10	7	5	0	78	12	1322
2014	CR-05	48	37	7	5	4	0	85	9	316
2011	CR	44	36	8	7	4	0	80	11	2617
2011	CR-02	33	42	17	8	0	0	75	8	12
2011	CR-03	39	37	8	9	7	0	76	16	699
2011	CR-04	45	36	9	6	4	0	81	10	1492
2011	CR-05	47	36	8	6	3	0	83	9	397
2008	CR	41	40	8	6	5	0	81	11	2150
2008	CR-02	58	8	4	17	13	0	67	29	24
2008	CR-03	39	39	10	6	6	0	78	12	692
2008	CR-04	40	42	7	6	5	0	82	11	1109
2008	CR-05	48	39	6	4	3	0	87	7	308

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	47	32	10	6	4	0	1	80	10	1410
2018	CR-03	48	30	10	7	5	0	0	79	11	230
2018	CR-04	47	33	10	5	4	0	1	80	10	954
2018	CR-05	43	35	13	5	4	0	1	78	10	190
2017	CR	44	34	10	6	4	0	1	79	11	1677
2017	CR-03	42	39	9	6	3	1	1	81	9	340
2017	CR-04	45	32	11	6	4	0	1	78	11	1097
2017	CR-05	44	36	7	5	7	0	0	81	12	231
2014	CR	44	32	10	7	6	0	1	76	13	2140
2014	CR-03	46	30	10	7	6	0	1	77	13	477
2014	CR-04	43	33	11	7	6	0	1	76	13	1324
2014	CR-05	42	32	11	9	6	0	0	74	15	317
2011	CR	45	33	10	6	4	0	1	79	11	2619
2011	CR-02	42	42	0	8	0	0	8	91	9	12
2011	CR-03	47	29	11	7	5	0	0	77	12	697
2011	CR-04	45	34	10	6	4	0	1	80	10	1496
2011	CR-05	42	37	9	8	4	0	1	79	12	397

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	42	10	7	5	0	77	12	1401
2018	CR-03	36	41	9	7	7	0	77	14	228
2018	CR-04	35	42	11	8	4	0	77	12	948
2018	CR-05	35	42	13	6	4	0	77	10	188
2017	CR	31	45	11	7	5	0	77	12	1675
2017	CR-03	33	46	11	6	4	0	79	10	340
2017	CR-04	30	45	12	7	5	0	76	12	1100
2017	CR-05	33	45	10	6	6	1	78	12	227
2014	CR	33	43	11	8	5	0	76	13	2145
2014	CR-03	34	39	13	8	6	0	73	14	479
2014	CR-04	33	44	11	7	5	0	77	12	1327
2014	CR-05	32	44	10	10	5	0	75	15	317
2011	CR	39	39	12	6	4	0	78	10	2617
2011	CR-02	50	33	8	0	8	0	83	8	12
2011	CR-03	39	35	14	7	5	0	74	12	697
2011	CR-04	38	40	11	6	4	0	79	10	1494
2011	CR-05	40	42	9	7	3	0	82	9	397
2008	CR	38	39	11	7	5	0	78	12	2131
2008	CR-02	33	42	8	13	4	0	75	17	24
2008	CR-03	37	39	12	6	6	0	76	12	682
2008	CR-04	39	39	11	7	4	0	78	11	1101
2008	CR-05	42	39	7	8	3	0	81	11	307

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	33	17	12	12	0	0	59	24	1410
2018	CR-03	29	33	17	8	14	0	0	62	22	229
2018	CR-04	25	33	17	13	11	0	0	59	24	955
2018	CR-05	22	35	17	13	12	0	1	58	24	189
2017	CR	26	33	17	13	11	0	0	59	24	1672
2017	CR-03	28	34	14	13	10	1	0	63	23	340
2017	CR-04	26	32	18	13	11	0	0	58	24	1097
2017	CR-05	23	36	17	11	12	0	0	59	24	227
2014	CR	24	35	15	14	12	0	0	59	26	2143
2014	CR-03	24	33	14	15	14	0	0	57	29	479
2014	CR-04	24	35	16	13	11	0	0	59	25	1325
2014	CR-05	20	38	11	16	14	1	0	58	31	317
2011	CR	26	37	13	13	10	0	0	64	23	2622
2011	CR-02	42	33	8	8	8	0	0	75	17	12
2011	CR-03	26	38	12	12	12	0	0	65	24	700
2011	CR-04	26	36	14	13	10	1	0	62	24	1495
2011	CR-05	23	43	13	13	8	0	1	66	21	398

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	39	12	11	5	72	17	1405
2018	CR-03	33	39	13	10	6	72	15	230
2018	CR-04	32	40	11	12	5	72	17	950
2018	CR-05	31	38	14	11	6	69	18	188
2017	CR	32	39	12	10	6	72	16	1675
2017	CR-03	35	41	8	12	4	76	16	340
2017	CR-04	32	39	14	9	6	71	15	1099
2017	CR-05	32	38	9	14	7	70	21	228

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	38	8	3	2	0	86	5	1420
2018	CR-03	50	36	7	3	3	0	86	7	230
2018	CR-04	47	39	8	3	2	0	87	5	960
2018	CR-05	49	38	5	6	2	0	87	8	192
2017	CR	44	39	9	4	3	0	84	7	1676
2017	CR-03	47	38	10	3	2	0	85	6	341
2017	CR-04	43	39	9	5	3	1	83	8	1100
2017	CR-05	43	40	9	5	3	0	83	8	227
2014	CR	44	37	10	4	3	1	82	7	2141
2014	CR-03	44	36	11	5	4	1	81	8	479
2014	CR-04	45	38	10	4	3	1	84	7	1324
2014	CR-05	43	35	12	5	4	1	79	9	316
2011	CR	46	38	9	4	2	1	85	6	2621
2011	CR-02	58	25	8	8	0	0	83	8	12
2011	CR-03	47	36	9	5	2	1	84	7	700
2011	CR-04	46	39	9	3	2	1	85	5	1494
2011	CR-05	46	39	6	5	2	1	87	7	398
2008	CR	49	35	9	3	2	0	85	6	2145
2008	CR-02	38	42	13	0	8	0	79	8	24
2008	CR-03	52	33	9	3	3	0	85	6	689
2008	CR-04	49	36	10	3	2	0	85	5	1107
2008	CR-05	47	39	8	3	3	1	86	6	308

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	36	13	10	9	0	68	19	1415
2018	CR-03	36	32	14	9	9	0	67	19	227
2018	CR-04	31	37	13	10	9	0	68	19	959
2018	CR-05	30	36	15	11	8	1	66	19	191
2017	CR	30	35	13	11	10	0	66	21	1668
2017	CR-03	33	36	11	11	10	0	69	21	339
2017	CR-04	31	34	14	11	9	1	65	21	1093
2017	CR-05	28	40	11	11	10	0	68	21	228

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	56	32	9	2	1	88	3	1406
2018	CR-03	57	30	8	2	3	87	5	228
2018	CR-04	55	33	10	2	1	87	3	949
2018	CR-05	58	34	5	3	1	92	4	191
2017	CR	57	32	8	2	1	88	4	1672
2017	CR-03	56	35	7	2	1	90	2	338
2017	CR-04	57	30	8	2	2	87	4	1095
2017	CR-05	55	35	7	3	1	90	3	230
2014	CR	67	23	6	1	1	91	3	2143
2014	CR-03	70	19	7	1	2	89	3	479
2014	CR-04	67	25	6	1	1	92	2	1325
2014	CR-05	66	24	7	3	1	89	4	317
2011	CR	67	25	6	2	1	92	2	2621
2011	CR-02	50	42	0	8	0	92	8	12
2011	CR-03	65	24	7	2	1	90	3	701
2011	CR-04	67	25	5	1	1	92	2	1495
2011	CR-05	68	23	7	1	0	92	1	396

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	37	15	11	9	0	0	65	20	1411
2018	CR-03	31	29	20	8	11	0	0	60	20	229
2018	CR-04	27	38	14	11	8	0	0	66	20	954
2018	CR-05	22	44	13	13	8	0	0	66	21	190
2017	CR	28	38	13	11	10	0	1	66	20	1670
2017	CR-03	28	38	15	11	6	1	1	68	17	339
2017	CR-04	27	38	13	11	10	0	1	66	21	1093
2017	CR-05	30	37	10	10	13	0	0	67	23	229
2014	CR	22	40	13	13	12	0	1	62	25	2140
2014	CR-03	21	43	14	10	11	0	1	64	22	477
2014	CR-04	22	39	13	14	12	0	0	61	26	1325
2014	CR-05	24	39	9	16	13	0	0	62	28	316
2011	CR	31	39	12	9	8	0	0	71	17	2622
2011	CR-02	50	33	0	17	0	0	0	83	17	12
2011	CR-03	32	38	10	10	9	1	1	71	19	701
2011	CR-04	30	40	12	9	7	0	1	71	17	1495
2011	CR-05	31	41	13	8	7	0	0	72	15	397

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	32	19	10	7	0	64	17	1407
2018	CR-03	34	28	20	9	8	0	63	17	226
2018	CR-04	31	33	19	9	7	1	65	17	953
2018	CR-05	30	33	16	15	6	1	63	21	190
2017	CR	32	36	15	10	7	1	68	17	1672
2017	CR-03	33	36	13	11	5	1	70	16	338
2017	CR-04	31	36	16	10	7	1	67	17	1095
2017	CR-05	36	33	13	9	8	0	70	17	230
2014	CR	30	37	14	10	9	0	68	19	2142
2014	CR-03	32	36	14	10	7	0	69	17	479
2014	CR-04	29	37	14	10	9	0	67	19	1325
2014	CR-05	30	37	13	10	9	0	67	20	316

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	34	15	8	7	0	0	69	16	1414
2018	CR-03	35	32	21	6	7	0	0	66	13	228
2018	CR-04	34	35	15	9	7	0	0	70	16	957
2018	CR-05	34	36	13	9	8	1	0	70	17	191
2017	CR	32	39	13	9	6	0	0	71	15	1670
2017	CR-03	34	41	13	7	4	0	0	76	11	339
2017	CR-04	33	37	14	9	6	0	0	70	16	1092
2017	CR-05	29	44	12	10	6	0	0	73	16	230
2014	CR	34	36	13	10	7	0	0	70	17	2139
2014	CR-03	38	34	13	6	8	0	0	72	15	477
2014	CR-04	33	36	13	11	7	0	0	70	17	1324
2014	CR-05	30	39	11	11	8	0	0	69	20	316
2011	CR	39	38	12	6	3	1	1	79	9	2620
2011	CR-02	58	17	25	0	0	0	0	75	0	12
2011	CR-03	41	35	11	6	4	1	1	78	11	700
2011	CR-04	38	40	11	6	3	0	1	79	9	1493
2011	CR-05	41	38	14	4	3	0	1	79	7	398

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	35	12	4	3	80	8	1414
2018	CR-03	46	31	14	3	5	78	8	227
2018	CR-04	44	37	12	4	3	81	7	957
2018	CR-05	45	35	12	6	3	80	8	192
2017	CR	42	38	11	5	4	80	9	1670
2017	CR-03	46	35	12	6	1	81	8	339
2017	CR-04	42	38	11	5	4	79	10	1092
2017	CR-05	40	41	9	5	4	81	10	230
2014	CR	44	37	10	5	4	81	9	2139
2014	CR-03	47	36	9	4	5	83	9	478
2014	CR-04	44	36	10	6	3	81	9	1324
2014	CR-05	41	40	9	6	5	80	11	315
2011	CR	45	38	9	5	3	83	8	2620
2011	CR-02	58	25	8	8	0	83	8	12
2011	CR-03	46	35	10	6	3	81	9	698
2011	CR-04	44	40	8	5	3	84	7	1496
2011	CR-05	47	38	8	5	2	86	7	397
2008	CR	46	37	7	6	3	84	9	2148
2008	CR-02	50	29	13	4	4	79	8	24
2008	CR-03	47	37	7	5	3	85	8	690
2008	CR-04	45	37	8	6	3	82	10	1109
2008	CR-05	47	40	5	5	3	87	7	308

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	27	14	5	3	0	1	78	8	1421
2018	CR-03	58	27	10	2	2	0	1	86	3	233
2018	CR-04	51	27	13	5	3	0	1	79	8	960
2018	CR-05	39	28	18	10	4	0	0	67	14	190
2017	CR	45	33	14	4	3	0	1	79	7	1679
2017	CR-03	55	29	10	3	1	1	1	85	4	340
2017	CR-04	43	35	15	5	2	0	0	78	7	1099
2017	CR-05	42	31	15	6	6	0	0	73	12	231
2014	CR	42	33	15	6	3	0	1	75	10	2143
2014	CR-03	51	29	12	5	2	0	0	81	7	479
2014	CR-04	41	33	16	6	3	0	1	74	9	1326
2014	CR-05	31	36	15	12	5	1	0	68	17	317
2011	CR	43	31	15	6	4	0	1	75	10	2620
2011	CR-02	83	17	0	0	0	0	0	100	0	12
2011	CR-03	53	29	10	5	3	0	0	82	7	700
2011	CR-04	39	33	16	7	4	0	0	73	11	1495
2011	CR-05	36	29	21	7	6	0	2	67	12	396
2008	CR	36	34	18	7	5	0	0	70	12	2145
2008	CR-02	54	21	17	8	0	0	0	75	8	24
2008	CR-03	43	33	15	6	3	0	0	77	8	686
2008	CR-04	35	35	18	7	5	0	0	70	11	1110
2008	CR-05	23	33	24	12	7	0	0	56	20	308

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	8	21	32	22	14	1	2	37	30	1412
2018	CR-03	3	23	33	23	15	1	2	39	27	230
2018	CR-04	8	20	32	23	14	0	2	38	29	958
2018	CR-05	14	24	30	18	10	2	1	29	40	188
2017	CR	9	21	31	21	12	1	4	35	32	1670
2017	CR-03	6	21	29	26	15	0	3	42	28	339
2017	CR-04	9	21	32	20	13	1	4	35	32	1093
2017	CR-05	14	22	33	18	7	1	4	27	38	229
2014	CR	9	24	33	21	10	0	3	31	35	2138
2014	CR-03	9	24	29	24	10	0	4	36	34	479
2014	CR-04	8	25	34	19	10	0	3	31	34	1323
2014	CR-05	13	24	34	21	6	0	2	27	38	317
2011	CR	10	22	33	21	10	1	3	32	33	2611
2011	CR-02	0	0	8	58	17	0	17	90	0	12
2011	CR-03	8	20	34	22	13	1	3	36	29	699
2011	CR-04	10	22	33	20	10	1	3	32	34	1489
2011	CR-05	13	27	32	19	6	0	2	26	41	395
2008	CR	12	24	30	21	10	0	3	32	37	2144
2008	CR-02	4	21	21	33	13	4	4	50	27	24
2008	CR-03	9	22	30	23	12	0	4	36	32	686
2008	CR-04	12	24	31	20	10	0	3	32	36	1109
2008	CR-05	17	32	26	17	6	1	1	24	50	308

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	18	25	21	19	3	3	42	31	1405
2018	CR-03	8	19	25	21	21	3	3	44	29	229
2018	CR-04	12	17	26	20	20	3	3	42	31	953
2018	CR-05	13	24	24	24	11	4	1	37	38	187
2017	CR	12	19	28	19	16	2	4	37	33	1662
2017	CR-03	10	14	34	19	17	2	4	38	26	338
2017	CR-04	11	20	27	20	16	2	4	38	33	1086
2017	CR-05	16	24	25	16	12	1	7	30	43	229
2014	CR	12	22	28	19	13	2	4	34	36	2138
2014	CR-03	10	20	27	19	17	3	4	39	32	478
2014	CR-04	12	22	29	19	12	2	4	33	36	1324
2014	CR-05	14	25	29	19	9	2	3	29	41	316
2011	CR	10	17	29	23	15	2	5	41	28	2611
2011	CR-02	8	0	8	25	42	0	17	80	10	12
2011	CR-03	9	18	27	24	16	2	4	43	29	696
2011	CR-04	10	16	29	22	16	2	5	41	28	1490
2011	CR-05	10	17	31	24	12	1	4	38	29	396
2008	CR	9	18	27	23	17	2	4	42	29	2142
2008	CR-02	0	17	33	25	17	4	4	45	18	24
2008	CR-03	8	15	28	23	16	2	6	43	26	685
2008	CR-04	10	19	25	24	17	2	4	43	30	1108
2008	CR-05	9	23	30	18	15	3	3	35	34	308

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	13	21	28	19	14	2	3	35	36	1404
2018	CR-03	8	19	32	19	17	3	3	38	28	227
2018	CR-04	14	22	26	20	14	1	3	36	37	953
2018	CR-05	15	22	35	17	8	3	1	26	38	187
2017	CR	14	21	29	17	13	2	5	31	38	1665
2017	CR-03	11	22	26	19	15	1	6	36	35	339
2017	CR-04	15	20	28	17	13	2	5	32	38	1088
2017	CR-05	13	23	37	13	7	2	5	21	39	229
2014	CR	16	23	28	17	10	1	4	29	41	2140
2014	CR-03	14	20	26	17	14	3	5	34	37	479
2014	CR-04	16	23	30	17	9	1	4	27	41	1325
2014	CR-05	18	26	26	20	6	1	3	27	46	317
2011	CR	12	22	30	19	12	2	4	32	36	2601
2011	CR-02	8	8	25	17	33	0	8	55	18	12
2011	CR-03	10	22	28	20	13	2	4	35	34	690
2011	CR-04	12	20	31	18	12	1	4	32	35	1487
2011	CR-05	14	26	30	19	6	1	3	27	42	395
2008	CR	14	21	27	18	13	2	5	33	38	2149
2008	CR-02	8	4	21	21	38	4	4	64	14	24
2008	CR-03	11	19	27	20	14	3	6	38	33	690
2008	CR-04	15	21	28	17	13	2	5	32	39	1110
2008	CR-05	16	28	26	16	10	1	2	27	46	308

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	4	9	25	33	24	1	3	60	14	1399
2018	CR-03	1	7	22	37	29	1	4	69	8	227
2018	CR-04	5	8	25	32	26	1	3	60	14	948
2018	CR-05	6	17	29	34	11	1	2	46	24	188
2017	CR	4	9	27	31	22	1	5	57	14	1651
2017	CR-03	3	5	23	34	28	1	6	67	8	337
2017	CR-04	3	9	28	31	22	1	5	57	13	1079
2017	CR-05	7	16	32	27	13	1	4	42	24	226
2014	CR	5	10	29	33	18	1	4	54	16	2127
2014	CR-03	4	8	23	34	24	1	7	63	12	476
2014	CR-04	5	10	29	34	18	1	4	55	15	1318
2014	CR-05	10	12	38	27	12	0	2	40	22	314
2011	CR	5	11	27	32	21	1	4	55	16	2603
2011	CR-02	0	0	0	25	67	0	8	100	0	12
2011	CR-03	3	9	23	34	25	1	5	63	13	694
2011	CR-04	5	9	28	32	20	1	5	55	15	1485
2011	CR-05	7	18	32	25	14	0	3	40	27	395
2008	CR	5	12	26	32	20	1	4	55	18	2141
2008	CR-02	4	4	13	21	54	0	4	78	9	24
2008	CR-03	4	9	21	36	24	1	5	64	13	686
2008	CR-04	4	12	28	32	19	1	4	53	17	1106
2008	CR-05	9	20	32	23	12	0	2	37	30	308

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	13	18	26	20	19	2	2	41	32	1410
2018	CR-03	8	20	23	23	22	2	2	47	29	229
2018	CR-04	13	18	26	20	20	2	2	42	32	957
2018	CR-05	20	17	32	18	10	3	2	28	39	187
2017	CR	13	19	26	19	17	1	5	38	34	1663
2017	CR-03	8	14	28	20	23	1	4	46	24	338
2017	CR-04	13	20	26	19	17	1	4	37	35	1087
2017	CR-05	16	23	23	21	9	1	7	32	42	229
2014	CR	17	22	26	17	13	1	4	32	40	2138
2014	CR-03	14	18	26	18	17	1	6	38	35	476
2014	CR-04	17	21	27	18	13	1	4	32	40	1325
2014	CR-05	22	28	25	14	8	1	2	22	52	317
2011	CR	11	19	28	20	16	1	5	39	32	2610
2011	CR-02	0	8	17	33	33	0	8	73	9	12
2011	CR-03	9	17	27	20	20	1	6	43	28	694
2011	CR-04	11	19	28	21	15	1	5	39	32	1490
2011	CR-05	18	23	27	17	12	0	3	30	42	397
2008	CR	12	19	25	22	16	1	4	41	32	2138
2008	CR-02	4	8	38	13	21	8	8	40	15	24
2008	CR-03	9	19	21	26	19	1	6	48	30	687
2008	CR-04	12	17	27	22	16	1	4	41	31	1104
2008	CR-05	18	25	26	16	11	1	3	28	44	307

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	14	21	23	20	17	3	2	38	37	1411
2018	CR-03	13	21	23	21	18	2	3	41	35	229
2018	CR-04	14	21	23	19	18	2	3	39	37	956
2018	CR-05	19	23	24	24	5	4	1	31	44	188
2017	CR	16	21	25	18	13	1	6	34	39	1668
2017	CR-03	12	20	26	19	15	2	6	37	35	340
2017	CR-04	17	20	23	19	14	1	5	35	40	1091
2017	CR-05	14	23	27	17	9	1	8	29	40	228
2014	CR	15	21	25	19	13	1	6	35	39	2134
2014	CR-03	15	19	22	20	14	1	8	38	38	475
2014	CR-04	16	21	25	19	13	1	5	35	39	1323
2014	CR-05	14	22	29	16	11	2	5	30	39	317
2011	CR	14	20	24	19	15	1	6	37	37	2612
2011	CR-02	8	0	25	8	42	8	8	60	10	12
2011	CR-03	12	20	24	18	19	1	6	40	35	695
2011	CR-04	16	20	24	19	14	1	6	36	39	1492
2011	CR-05	12	22	24	23	11	2	6	37	37	396
2008	CR	16	20	24	17	15	2	6	35	39	2142
2008	CR-02	8	8	21	13	25	8	17	50	22	24
2008	CR-03	15	19	24	15	17	3	7	36	37	684
2008	CR-04	16	19	24	18	14	2	6	35	39	1111
2008	CR-05	16	27	20	20	12	2	4	33	46	306

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	19	30	19	16	3	3	37	31	1410
2018	CR-03	7	13	32	22	21	2	3	46	21	229
2018	CR-04	11	20	28	18	16	3	3	37	33	955
2018	CR-05	16	20	33	21	6	3	2	29	37	189
2017	CR	11	18	32	17	14	2	5	33	32	1672
2017	CR-03	7	14	36	17	18	2	6	38	23	339
2017	CR-04	12	19	30	18	13	3	5	34	33	1094
2017	CR-05	16	22	32	13	10	2	5	25	41	230
2014	CR	12	20	29	19	13	3	5	34	34	2131
2014	CR-03	11	17	26	19	17	3	8	40	31	474
2014	CR-04	12	20	31	19	12	3	4	33	34	1322
2014	CR-05	14	24	29	19	9	2	2	29	41	316

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	32	20	12	12	3	1	54	25	1418
2018	CR-03	24	30	21	11	11	3	0	56	22	233
2018	CR-04	19	33	19	13	13	3	2	54	27	958
2018	CR-05	14	31	25	11	13	4	2	47	26	189
2017	CR	21	31	17	12	12	4	2	55	26	1680
2017	CR-03	23	30	16	12	13	3	2	56	27	341
2017	CR-04	20	31	19	13	11	4	2	54	25	1099
2017	CR-05	24	34	11	11	16	3	2	61	28	231
2014	CR	23	31	15	14	13	2	2	56	28	2142
2014	CR-03	26	28	16	15	12	2	1	56	27	477
2014	CR-04	23	32	15	13	14	3	2	57	28	1326
2014	CR-05	19	32	14	15	15	3	3	54	31	317

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	33	12	11	13	0	64	24	1413
2018	CR-03	35	27	16	10	11	0	62	22	231
2018	CR-04	30	34	11	11	13	0	64	25	956
2018	CR-05	23	38	14	12	14	1	61	26	189
2017	CR	31	32	12	13	12	1	63	25	1680
2017	CR-03	31	32	11	14	12	1	63	26	340
2017	CR-04	31	32	13	13	11	1	63	24	1100
2017	CR-05	35	29	10	13	13	1	64	26	231
2014	CR	31	30	11	14	13	1	61	28	2143
2014	CR-03	32	28	12	12	16	0	60	28	477
2014	CR-04	30	31	10	15	12	1	62	28	1327
2014	CR-05	31	29	10	14	14	2	61	29	317

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	12	20	21	17	16	11	2	37	39	1410
2018	CR-03	15	23	19	16	15	8	3	43	36	231
2018	CR-04	11	19	22	18	17	12	2	35	40	953
2018	CR-05	9	21	22	17	17	11	3	35	40	188
2017	CR	10	19	19	19	17	13	3	34	43	1676
2017	CR-03	13	19	18	22	14	11	4	37	42	340
2017	CR-04	9	19	19	18	18	15	2	33	44	1098
2017	CR-05	12	19	21	16	18	12	1	36	40	229
2014	CR	10	18	18	21	19	11	3	33	46	2144
2014	CR-03	10	19	16	21	18	12	4	34	47	478
2014	CR-04	10	18	19	22	19	11	2	32	46	1327
2014	CR-05	9	21	19	16	20	11	3	35	42	317

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	36	9	8	6	0	76	15	1407
2018	CR-03	43	35	9	6	6	0	78	13	231
2018	CR-04	39	36	9	9	6	0	76	15	950
2018	CR-05	36	37	11	7	9	0	73	16	188
2017	CR	33	42	10	8	6	0	76	14	1675
2017	CR-03	33	43	9	7	7	1	77	14	340
2017	CR-04	34	42	11	7	6	0	76	13	1096
2017	CR-05	33	44	6	9	7	0	78	17	230
2014	CR	32	40	11	10	6	0	72	17	2144
2014	CR-03	31	40	11	11	6	0	71	17	478
2014	CR-04	32	40	11	10	6	0	72	16	1327
2014	CR-05	33	41	7	10	8	0	74	18	317

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	38	16	7	6	2	0	70	14	1415
2018	CR-03	33	34	18	6	7	1	0	68	13	233
2018	CR-04	30	39	16	7	6	1	0	70	14	956
2018	CR-05	29	38	15	10	5	2	1	69	16	188

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	31	13	10	8	0	0	68	18	1410
2018	CR-03	40	31	14	7	9	0	0	70	16	230
2018	CR-04	36	31	14	11	7	0	1	68	18	953
2018	CR-05	32	34	12	12	11	1	0	66	22	190
2017	CR	36	33	14	9	7	1	0	69	16	1680
2017	CR-03	35	36	11	10	6	1	0	72	17	339
2017	CR-04	36	32	16	8	7	0	1	68	15	1102
2017	CR-05	35	35	9	10	9	1	0	70	20	230
2014	CR	36	34	13	9	7	1	0	71	16	2144
2014	CR-03	38	32	11	10	8	1	1	71	18	478
2014	CR-04	36	34	14	9	6	1	1	71	15	1327
2014	CR-05	33	34	15	9	8	1	0	68	17	317
2011	CR	36	34	13	10	7	1	1	70	17	2622
2011	CR-02	58	0	17	17	8	0	0	58	25	12
2011	CR-03	36	34	11	9	9	0	1	71	18	701
2011	CR-04	34	34	13	10	7	1	1	69	17	1494
2011	CR-05	40	31	14	9	5	0	1	72	14	398
2008	CR	36	33	11	10	9	1	0	70	19	2148
2008	CR-02	38	29	17	13	4	0	0	67	17	24
2008	CR-03	38	33	10	9	8	1	0	72	17	689
2008	CR-04	36	33	11	11	9	1	0	69	20	1110
2008	CR-05	33	34	14	9	9	0	1	68	18	308

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	28	15	7	7	2	1	71	14	1407
2018	CR-03	43	29	13	7	8	1	0	72	14	230
2018	CR-04	40	28	16	7	6	2	1	71	13	951
2018	CR-05	39	26	14	10	10	1	1	66	20	189
2017	CR	38	31	14	7	7	2	1	71	14	1679
2017	CR-03	37	29	15	8	8	2	1	68	16	340
2017	CR-04	39	31	15	6	6	2	1	72	13	1100
2017	CR-05	36	35	12	9	7	1	0	72	16	230
2014	CR	38	31	13	9	6	2	1	71	15	2144
2014	CR-03	43	28	11	8	8	2	1	73	16	479
2014	CR-04	37	31	13	9	6	2	0	71	16	1326
2014	CR-05	36	33	13	6	7	3	2	73	13	317
2011	CR	39	32	12	7	7	2	0	73	14	2618
2011	CR-02	50	42	0	8	0	0	0	92	8	12
2011	CR-03	36	36	12	6	8	2	0	73	14	700
2011	CR-04	39	31	13	8	7	2	1	71	15	1492
2011	CR-05	45	32	9	7	5	2	0	78	12	397
2008	CR	41	29	11	8	8	3	0	72	16	2150
2008	CR-02	50	33	4	8	4	0	0	83	13	24
2008	CR-03	41	30	12	7	7	3	0	73	14	691
2008	CR-04	40	29	11	8	9	2	0	71	17	1110
2008	CR-05	40	28	12	7	9	3	1	71	17	308

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	31	12	9	8	0	1	71	17	1409
2018	CR-03	39	33	13	6	9	0	0	73	15	230
2018	CR-04	39	31	12	10	7	1	1	71	17	953
2018	CR-05	37	27	12	13	9	1	1	66	22	190
2017	CR	38	31	12	10	7	1	1	71	17	1679
2017	CR-03	36	31	13	11	7	1	1	68	19	340
2017	CR-04	39	32	12	10	6	1	1	72	16	1101
2017	CR-05	40	30	9	9	11	1	0	71	20	229
2014	CR	37	32	11	11	8	1	0	70	19	2145
2014	CR-03	39	29	12	9	9	1	1	69	18	478
2014	CR-04	37	32	11	12	7	1	0	70	19	1328
2014	CR-05	31	39	11	10	8	0	0	71	19	317
2011	CR	37	32	12	10	8	1	0	70	18	2621
2011	CR-02	58	17	8	8	8	0	0	75	17	12
2011	CR-03	36	31	13	11	8	1	0	67	19	700
2011	CR-04	36	33	12	10	8	1	1	70	18	1494
2011	CR-05	42	32	8	11	6	0	0	75	16	398
2008	CR	39	31	9	10	9	1	0	71	19	2149
2008	CR-02	46	42	4	0	8	0	0	88	8	24
2008	CR-03	42	31	9	10	8	1	0	74	18	692
2008	CR-04	38	31	11	11	10	1	0	69	21	1109
2008	CR-05	38	33	7	10	10	1	1	72	21	307

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	28	11	5	6	2	77	11	1406
2018	CR-03	51	28	7	5	8	0	79	13	230
2018	CR-04	47	29	12	5	5	1	77	10	949
2018	CR-05	47	25	13	4	7	4	75	11	190
2017	CR	47	27	13	5	6	1	76	11	1675
2017	CR-03	47	28	12	5	6	1	76	11	337
2017	CR-04	48	27	13	5	5	1	76	11	1099
2017	CR-05	47	28	12	6	7	1	76	12	230

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	28	13	7	8	0	0	72	15	1411
2018	CR-03	48	24	10	9	8	0	0	73	17	230
2018	CR-04	43	30	13	6	7	0	0	73	13	953
2018	CR-05	42	25	13	10	10	0	0	67	20	191
2017	CR	46	28	12	6	7	0	0	75	13	1672
2017	CR-03	48	28	11	5	7	0	0	76	12	338
2017	CR-04	45	29	12	5	7	0	0	75	13	1095
2017	CR-05	46	24	13	9	8	0	0	71	16	230
2014	CR	44	29	11	7	8	0	0	73	15	2143
2014	CR-03	45	29	10	7	8	0	1	75	15	478
2014	CR-04	44	28	12	8	8	0	0	72	15	1326
2014	CR-05	40	32	12	5	9	1	0	73	15	317

Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	41	14	8	12	3	3	65	21	66
2018	CR-04	24	43	19	5	0	10	0	74	5	21
2018	CR-05	20	44	7	7	17	0	5	67	26	41
2017	CR	23	42	6	9	11	5	4	71	22	79
2017	CR-04	22	39	9	9	4	13	4	74	16	23
2017	CR-05	27	45	6	8	12	0	2	73	21	49
2014	CR	19	40	16	16	6	0	2	60	23	98
2014	CR-04	22	35	16	16	8	0	3	58	25	37
2014	CR-05	16	46	16	16	4	0	2	63	20	55

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	32	15	10	7	4	0	67	17	1421
2018	CR-03	35	29	17	9	7	3	0	66	17	234
2018	CR-04	31	34	14	10	6	4	0	68	18	959
2018	CR-05	28	29	20	9	8	5	0	61	18	190
2017	CR	29	34	16	10	7	4	1	66	18	1682
2017	CR-03	32	36	13	8	6	4	1	72	14	340
2017	CR-04	28	34	17	11	6	4	1	65	18	1102
2017	CR-05	30	29	13	11	11	6	0	63	23	231
2014	CR	25	35	15	12	8	4	0	63	21	2145
2014	CR-03	30	32	13	13	7	4	1	65	21	479
2014	CR-04	25	36	16	12	8	4	0	63	20	1327
2014	CR-05	21	36	16	12	12	3	0	59	25	317
2011	CR	27	31	19	10	8	4	1	60	20	2620
2011	CR-02	58	17	0	0	17	8	0	82	18	12
2011	CR-03	25	30	20	10	9	5	1	58	20	700
2011	CR-04	28	31	18	10	8	4	1	61	19	1493
2011	CR-05	26	32	19	10	8	5	1	61	19	398

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	31	16	12	10	2	0	62	22	1416
2018	CR-03	31	31	18	11	9	0	0	62	20	231
2018	CR-04	30	31	16	12	9	2	0	62	21	956
2018	CR-05	25	31	17	11	14	3	0	57	25	191
2017	CR	26	32	18	12	9	2	0	60	22	1683
2017	CR-03	31	34	16	8	8	2	1	67	17	341
2017	CR-04	25	32	19	14	8	2	0	58	22	1102
2017	CR-05	23	32	14	13	15	3	0	57	29	231
2014	CR	22	33	17	15	11	2	0	57	26	2145
2014	CR-03	26	34	12	16	9	2	1	62	25	479
2014	CR-04	22	33	19	14	11	2	0	56	25	1327
2014	CR-05	16	34	19	15	15	2	0	51	31	317
2011	CR	24	33	18	11	11	2	0	59	23	2622
2011	CR-02	50	25	8	0	17	0	0	75	17	12
2011	CR-03	24	35	18	10	12	1	0	59	22	700
2011	CR-04	25	32	18	12	11	2	0	58	23	1495
2011	CR-05	22	33	17	14	12	2	0	57	26	398
2008	CR	29	33	16	11	9	2	0	64	20	2149
2008	CR-02	29	46	13	4	8	0	0	75	13	24
2008	CR-03	32	31	15	11	8	2	0	65	20	691
2008	CR-04	29	33	16	11	8	2	0	64	20	1109
2008	CR-05	25	35	15	12	10	3	0	61	23	309

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	23	30	20	13	10	4	0	55	24	1414
2018	CR-03	24	32	21	10	9	3	0	58	20	232
2018	CR-04	23	29	19	14	10	4	0	55	25	956
2018	CR-05	17	31	21	11	15	5	1	51	27	189
2017	CR	19	31	19	15	10	4	1	53	27	1680
2017	CR-03	25	34	14	12	9	5	1	63	22	341
2017	CR-04	17	31	22	16	9	4	1	50	26	1101
2017	CR-05	19	31	14	17	15	4	0	52	34	229
2014	CR	16	30	20	17	12	4	1	49	30	2141
2014	CR-03	20	30	18	16	10	4	2	54	27	479
2014	CR-04	16	29	21	17	12	4	0	47	30	1323
2014	CR-05	12	32	19	19	14	4	0	46	35	317
2011	CR	16	34	20	15	9	5	0	53	26	2617
2011	CR-02	42	25	17	0	17	0	0	67	17	12
2011	CR-03	18	35	18	14	9	5	0	56	25	698
2011	CR-04	16	33	20	15	9	5	1	52	26	1492
2011	CR-05	10	36	19	18	11	5	0	49	30	398
2008	CR	16	34	17	16	10	6	0	54	28	2150
2008	CR-02	21	25	29	21	4	0	0	46	25	24
2008	CR-03	18	33	17	15	9	6	1	55	26	692
2008	CR-04	16	34	17	16	10	6	0	53	28	1108
2008	CR-05	13	36	17	18	13	3	0	51	32	309

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	29	17	17	15	2	0	49	33	1413
2018	CR-03	19	31	18	15	15	2	0	52	30	233
2018	CR-04	20	29	16	17	16	1	0	50	34	952
2018	CR-05	17	26	22	17	16	2	0	44	34	190
2017	CR	17	31	18	18	14	2	0	49	33	1675
2017	CR-03	19	31	18	17	11	3	1	52	29	340
2017	CR-04	16	31	18	19	14	2	0	48	34	1097
2017	CR-05	17	29	15	18	21	1	0	46	39	229
2014	CR	14	31	15	20	16	2	0	47	37	2143
2014	CR-03	16	33	13	20	15	2	1	51	36	479
2014	CR-04	15	30	17	20	16	2	0	46	37	1326
2014	CR-05	11	31	14	23	18	3	0	44	42	316
2011	CR	15	33	17	19	14	2	0	49	34	2610
2011	CR-02	50	33	0	8	8	0	0	83	17	12
2011	CR-03	15	35	16	18	14	2	0	51	33	696
2011	CR-04	15	32	17	18	14	2	0	48	34	1487
2011	CR-05	13	33	17	23	14	1	1	46	37	398
2008	CR	17	37	12	19	12	2	0	56	32	2147
2008	CR-02	25	42	8	8	13	4	0	70	22	24
2008	CR-03	19	37	12	17	12	2	0	58	30	692
2008	CR-04	16	37	13	20	12	3	0	54	33	1109
2008	CR-05	17	37	11	20	14	1	0	54	34	305

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	38	18	10	6	1	0	65	17	1415
2018	CR-03	27	40	17	9	6	0	0	67	15	227
2018	CR-04	26	38	18	11	6	1	1	65	17	960
2018	CR-05	21	40	18	12	8	1	0	61	20	190
2017	CR	24	39	19	11	5	1	0	64	16	1679
2017	CR-03	27	41	18	8	4	1	1	70	12	339
2017	CR-04	24	38	19	12	5	2	0	63	17	1101
2017	CR-05	24	39	17	12	6	1	0	64	18	230
2014	CR	24	37	18	10	6	3	0	64	17	2143
2014	CR-03	24	36	18	9	7	5	0	64	17	479
2014	CR-04	25	37	18	11	6	3	0	63	18	1326
2014	CR-05	23	40	20	7	8	3	0	64	15	316
2011	CR	27	41	17	8	5	2	0	70	13	2617
2011	CR-02	42	42	8	8	0	0	0	83	8	12
2011	CR-03	26	41	15	11	4	3	0	69	16	700
2011	CR-04	28	40	18	7	4	2	0	70	12	1490
2011	CR-05	24	46	16	8	5	1	1	71	13	398

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	37	12	9	7	1	0	71	17	1412
2018	CR-03	35	35	13	10	6	0	0	70	16	228
2018	CR-04	33	38	11	10	8	1	0	71	18	957
2018	CR-05	27	40	14	7	8	2	1	69	16	189
2017	CR	35	39	10	8	6	2	1	75	14	1676
2017	CR-03	33	40	10	9	6	2	1	75	15	337
2017	CR-04	35	38	11	8	6	1	1	75	14	1100
2017	CR-05	36	42	7	6	7	2	1	80	13	230
2014	CR	37	37	10	7	5	3	1	76	13	2143
2014	CR-03	39	35	10	6	6	3	1	77	13	478
2014	CR-04	37	38	10	7	5	2	0	77	13	1326
2014	CR-05	36	36	11	9	6	3	0	74	15	317
2011	CR	40	34	10	7	6	3	1	77	13	2616
2011	CR-02	58	33	0	0	8	0	0	92	8	12
2011	CR-03	38	36	9	8	7	2	1	75	16	701
2011	CR-04	40	34	10	7	5	3	1	77	13	1489
2011	CR-05	41	34	12	6	5	3	0	77	11	397
2008	CR	38	35	9	8	6	3	1	76	15	2147
2008	CR-02	46	46	0	4	0	4	0	96	4	24
2008	CR-03	40	34	9	8	6	3	0	77	14	689
2008	CR-04	37	35	9	8	7	3	1	75	16	1108
2008	CR-05	34	39	10	8	4	5	0	77	13	309

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	36	16	9	6	0	69	15	1412
2018	CR-03	36	34	14	9	7	0	70	15	229
2018	CR-04	33	35	16	9	6	1	69	15	956
2018	CR-05	25	45	18	7	5	1	70	12	189

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	23	27	19	12	12	6	0	54	26	1413
2018	CR-03	25	30	16	11	13	3	1	58	25	229
2018	CR-04	23	28	19	12	12	6	0	55	25	956
2018	CR-05	18	23	18	20	12	7	1	45	35	190
2017	CR	23	28	17	11	12	7	1	56	25	1671
2017	CR-03	22	31	18	9	10	8	2	59	21	339
2017	CR-04	23	28	18	11	12	6	1	55	25	1094
2017	CR-05	26	29	12	13	14	6	0	58	29	229
2014	CR	19	27	16	15	15	7	1	51	32	2144
2014	CR-03	20	28	16	14	14	7	2	52	30	477
2014	CR-04	19	26	17	15	15	7	1	50	32	1328
2014	CR-05	16	30	16	14	15	8	2	51	32	317
2011	CR	21	27	16	13	13	8	2	53	29	2620
2011	CR-02	33	25	0	0	17	25	0	78	22	12
2011	CR-03	21	26	15	13	15	8	2	52	32	701
2011	CR-04	21	27	17	13	12	8	1	53	28	1492
2011	CR-05	21	30	17	13	11	7	2	55	27	398

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	30	19	13	12	2	0	55	26	1415
2018	CR-03	23	29	20	12	15	1	0	53	27	227
2018	CR-04	25	30	19	13	11	2	0	56	24	962
2018	CR-05	21	30	16	15	15	3	0	52	32	189
2017	CR	25	32	15	12	12	3	1	59	25	1680
2017	CR-03	28	30	13	12	13	3	2	61	26	340
2017	CR-04	24	33	16	12	12	2	1	59	25	1100
2017	CR-05	24	34	16	13	11	3	0	60	24	231
2014	CR	21	30	16	15	14	3	1	53	30	2141
2014	CR-03	23	27	15	14	16	3	1	53	32	478
2014	CR-04	21	31	16	16	13	3	1	54	30	1324
2014	CR-05	17	32	17	15	15	3	1	51	32	317
2011	CR	28	31	15	12	11	1	1	61	24	2617
2011	CR-02	50	17	25	0	8	0	0	67	8	12
2011	CR-03	27	31	14	12	14	1	1	60	26	700
2011	CR-04	28	32	14	13	10	2	0	62	23	1490
2011	CR-05	29	29	17	14	9	1	1	59	24	398
2008	CR	26	32	16	13	12	1	0	58	26	2149
2008	CR-02	29	46	4	0	21	0	0	75	21	24
2008	CR-03	27	29	17	14	11	2	0	57	25	691
2008	CR-04	25	33	15	14	12	1	0	59	26	1109
2008	CR-05	25	35	14	13	12	1	0	60	26	308

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	14	20	18	15	27	2	4	36	45	1417
2018	CR-03	13	18	19	13	30	2	5	34	46	228
2018	CR-04	14	20	17	16	27	2	4	36	45	961
2018	CR-05	12	23	17	16	26	3	3	37	44	190
2017	CR	13	18	16	17	28	3	6	33	49	1681
2017	CR-03	14	16	16	16	25	3	10	35	47	341
2017	CR-04	12	19	16	16	29	3	5	33	50	1101
2017	CR-05	14	18	16	21	25	2	3	34	49	231
2014	CR	9	15	15	17	35	3	6	26	57	2144
2014	CR-03	8	14	13	17	36	1	10	25	60	478
2014	CR-04	9	16	16	16	36	3	4	26	57	1327
2014	CR-05	10	17	14	21	31	3	5	29	56	317
2011	CR	11	20	15	18	31	2	4	32	51	2616
2011	CR-02	17	17	8	17	25	0	17	40	50	12
2011	CR-03	10	19	16	17	32	1	5	31	52	699
2011	CR-04	10	20	16	19	31	2	3	31	52	1491
2011	CR-05	13	23	15	16	28	2	3	38	47	397
2008	CR	13	25	15	18	23	2	3	41	44	2148
2008	CR-02	17	29	4	8	29	4	8	52	43	24
2008	CR-03	14	24	15	18	22	3	3	41	43	690
2008	CR-04	12	25	14	18	25	2	3	39	45	1110
2008	CR-05	12	29	18	19	21	1	2	41	40	307

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	19	35	24	9	9	4	0	57	18	1417
2018	CR-03	21	34	25	7	9	2	1	57	17	229
2018	CR-04	19	35	23	10	9	4	0	57	19	963
2018	CR-05	18	35	25	9	9	5	0	56	18	188
2017	CR	20	37	20	9	8	5	0	60	18	1681
2017	CR-03	20	38	21	9	6	6	0	61	17	341
2017	CR-04	20	38	20	9	8	4	0	61	18	1101
2017	CR-05	21	33	21	12	9	3	0	57	21	230

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	34	15	4	3	2	0	76	8	1409
2018	CR-03	40	34	17	4	4	1	0	75	8	230
2018	CR-04	41	33	15	5	3	3	1	76	8	956
2018	CR-05	38	39	14	3	2	3	1	80	6	187
2017	CR	37	34	16	5	4	3	1	74	9	1679
2017	CR-03	39	33	14	6	3	4	2	76	10	339
2017	CR-04	36	34	17	4	4	3	1	73	9	1100
2017	CR-05	38	33	17	5	4	3	0	73	9	231
2014	CR	40	34	15	4	3	4	1	77	7	2146
2014	CR-03	40	32	14	4	5	4	2	76	9	479
2014	CR-04	40	34	15	4	3	4	1	77	7	1328
2014	CR-05	38	36	15	3	2	5	1	79	5	317

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	39	12	6	3	1	0	78	9	1412
2018	CR-03	40	34	17	4	3	0	0	75	8	230
2018	CR-04	38	39	12	6	3	1	0	78	10	958
2018	CR-05	37	42	9	6	2	4	0	82	8	187
2017	CR	37	38	14	5	4	2	0	77	9	1673
2017	CR-03	40	35	14	5	3	2	1	77	9	341
2017	CR-04	36	39	14	5	4	2	0	76	9	1092
2017	CR-05	40	40	12	2	4	3	0	82	6	231
2014	CR	37	37	14	6	3	3	0	76	9	2145
2014	CR-03	37	35	15	6	4	2	0	74	10	479
2014	CR-04	37	38	14	5	3	2	0	77	9	1327
2014	CR-05	35	37	13	6	3	5	1	77	10	317
2011	CR	32	36	18	6	5	3	1	70	12	2617
2011	CR-02	58	33	0	8	0	0	0	92	8	12
2011	CR-03	32	35	17	7	5	2	0	69	13	698
2011	CR-04	32	36	17	6	4	3	1	71	11	1492
2011	CR-05	33	33	20	5	6	2	1	68	11	398

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	35	8	5	4	0	83	9	1409
2018	CR-03	52	30	8	5	5	0	82	10	231
2018	CR-04	48	35	8	5	4	0	83	9	953
2018	CR-05	43	39	9	6	3	1	83	9	188
2017	CR	44	37	9	5	4	0	82	9	1678
2017	CR-03	48	35	8	4	4	0	84	8	341
2017	CR-04	44	38	9	6	3	0	82	9	1097
2017	CR-05	44	39	8	4	5	0	83	9	231
2014	CR	44	36	11	5	3	0	81	9	2141
2014	CR-03	45	34	9	5	5	0	80	11	478
2014	CR-04	44	37	11	5	3	0	82	7	1324
2014	CR-05	41	36	12	7	4	0	77	11	317
2011	CR	43	37	10	5	4	0	81	9	2613
2011	CR-02	67	25	8	0	0	0	92	0	12
2011	CR-03	46	35	10	4	5	0	81	9	697
2011	CR-04	42	39	10	5	4	0	81	9	1490
2011	CR-05	43	37	11	5	5	0	80	9	397
2008	CR	42	37	9	7	5	0	79	12	2147
2008	CR-02	54	25	8	8	4	0	79	13	24
2008	CR-03	45	34	10	6	4	0	80	11	691
2008	CR-04	41	37	8	7	5	0	79	13	1109
2008	CR-05	36	41	8	8	5	1	78	14	306

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	32	15	8	7	0	69	15	1414
2018	CR-03	41	30	14	7	8	0	71	15	230
2018	CR-04	36	33	16	7	7	0	69	15	961
2018	CR-05	33	34	16	9	8	1	67	17	186
2017	CR	36	33	15	10	6	1	69	16	1674
2017	CR-03	39	31	12	10	6	1	71	16	341
2017	CR-04	35	33	15	10	6	1	68	16	1094
2017	CR-05	34	34	14	10	7	1	69	17	230
2014	CR	31	33	17	10	8	1	65	18	2144
2014	CR-03	34	34	14	9	8	0	69	17	479
2014	CR-04	31	33	17	10	8	1	65	18	1326
2014	CR-05	26	33	20	9	10	1	60	20	317
2011	CR	33	35	17	8	6	1	69	15	2622
2011	CR-02	42	42	0	8	8	0	83	17	12
2011	CR-03	33	34	17	9	6	1	67	16	699
2011	CR-04	33	35	18	8	6	1	68	14	1496
2011	CR-05	31	39	13	9	7	1	71	16	398

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	34	15	8	6	0	71	14	1405
2018	CR-03	39	32	16	6	8	0	71	14	225
2018	CR-04	36	35	15	8	6	0	71	14	955
2018	CR-05	32	36	16	8	6	1	69	15	188
2017	CR	34	35	15	9	6	0	70	15	1677
2017	CR-03	37	36	12	8	7	1	73	15	341
2017	CR-04	34	35	16	9	6	0	69	15	1096
2017	CR-05	34	37	15	7	6	0	71	14	231
2014	CR	31	35	15	11	7	0	66	19	2143
2014	CR-03	33	36	13	10	7	1	70	17	479
2014	CR-04	30	35	15	11	7	0	66	19	1325
2014	CR-05	26	34	18	12	9	0	61	21	317
2011	CR	32	38	15	9	6	0	70	15	2617
2011	CR-02	50	42	8	0	0	0	92	0	12
2011	CR-03	32	37	14	11	6	0	69	17	696
2011	CR-04	32	38	16	8	5	0	70	14	1495
2011	CR-05	30	39	15	10	5	1	70	15	397
2008	CR	37	36	12	9	6	0	73	15	2150
2008	CR-02	38	38	17	0	8	0	75	8	24
2008	CR-03	39	37	11	8	6	0	76	13	693
2008	CR-04	37	36	12	10	6	0	72	16	1110
2008	CR-05	34	36	16	10	4	0	70	14	307

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	24	16	10	10	3	0	63	20	1417
2018	CR-03	36	20	17	10	15	3	0	57	25	229
2018	CR-04	36	25	17	10	9	3	0	64	19	963
2018	CR-05	33	27	15	11	11	4	0	62	22	188
2017	CR	34	25	17	11	9	4	1	62	21	1674
2017	CR-03	38	22	15	10	10	6	0	63	20	339
2017	CR-04	33	26	18	11	8	3	1	61	20	1096
2017	CR-05	34	25	13	13	10	4	0	62	25	230
2014	CR	32	24	15	12	12	4	0	59	25	2140
2014	CR-03	32	25	14	11	13	4	1	60	25	478
2014	CR-04	34	23	16	12	11	4	0	59	24	1323
2014	CR-05	27	23	15	15	13	6	0	54	30	317
2011	CR	34	25	14	11	11	4	0	62	23	2618
2011	CR-02	58	17	8	8	0	8	0	82	9	12
2011	CR-03	33	25	15	11	12	3	0	60	24	698
2011	CR-04	35	25	14	12	10	4	0	63	22	1493
2011	CR-05	34	26	15	9	11	5	1	63	22	398
2008	CR	34	25	15	11	10	5	1	63	22	2147
2008	CR-02	38	21	21	4	13	0	4	61	17	24
2008	CR-03	36	25	14	11	10	4	0	63	22	692
2008	CR-04	34	24	14	13	9	5	1	61	24	1109
2008	CR-05	35	27	15	8	8	6	1	67	18	306

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CR	24	40	37	1424
2018	CR-03	27	38	35	231
2018	CR-04	22	41	37	963
2018	CR-05	29	33	39	192
2017	CR	27	39	34	1679
2017	CR-03	30	37	33	340
2017	CR-04	25	40	35	1099
2017	CR-05	31	37	32	231
2014	CR	25	40	35	2142
2014	CR-03	21	42	37	479
2014	CR-04	25	41	34	1324
2014	CR-05	26	35	39	317
2011	CR	26	40	34	2622
2011	CR-02	42	33	25	12
2011	CR-03	26	41	33	700
2011	CR-04	25	41	34	1496
2011	CR-05	29	36	35	397

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CR	27	26	30	3	4	10	334
2018	CR-03	35	19	27	6	5	6	62
2018	CR-04	23	25	32	3	5	12	210
2017	CR	33	25	26	4	3	10	450
2017	CR-03	47	18	22	2	5	5	102
2017	CR-04	27	26	28	4	3	12	274
2017	CR-05	32	30	22	6	3	7	71
2014	CR	26	26	27	5	9999	16	526
2014	CR-03	20	25	28	5	9999	23	101
2014	CR-04	27	28	26	5	9999	15	334
2014	CR-05	28	22	33	4	9999	14	82
2011	CR	24	32	30	2	9999	12	683
2011	CR-03	20	29	35	3	9999	13	182
2011	CR-04	22	33	33	2	9999	11	374
2011	CR-05	32	36	18	3	9999	11	114

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	16	84	1416
2018	CR-03	15	85	230
2018	CR-04	17	83	960
2018	CR-05	13	87	189

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	48	223
2018	CR-03	35	34
2018	CR-04	50	159
2018	CR-05	54	24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	63	223
2018	CR-03	65	34
2018	CR-04	62	159
2018	CR-05	67	24

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CR	8	223
2018	CR-04	9	159

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CR	4	223
2018	CR-03	0	34
2018	CR-04	4	159

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CR	6	223
2018	CR-04	8	159
2018	CR-05	0	24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CR	35	223
2018	CR-03	24	34
2018	CR-04	37	159
2018	CR-05	38	24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CR	41	223
2018	CR-03	47	34
2018	CR-04	42	159
2018	CR-05	33	24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CR	46	223
2018	CR-03	68	34
2018	CR-04	45	159
2018	CR-05	21	24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CR	44	223
2018	CR-03	44	34
2018	CR-04	47	159
2018	CR-05	25	24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CR	33	223
2018	CR-03	38	34
2018	CR-04	30	159
2018	CR-05	33	24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CR	53	223
2018	CR-03	50	34
2018	CR-04	56	159
2018	CR-05	38	24

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CR	35	223
2018	CR-03	32	34
2018	CR-04	35	159
2018	CR-05	33	24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CR	3	223
2018	CR-03	0	34
2018	CR-04	4	159
2018	CR-05	0	24

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	CR	13	223
2018	CR-03	18	34
2018	CR-04	13	159

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CR	11	223
2018	CR-04	13	159

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CR	50	223
2018	CR-03	50	34
2018	CR-04	50	159
2018	CR-05	42	24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CR	25	223
2018	CR-04	25	159
2018	CR-05	33	24

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	16	223
2018	CR-03	18	34
2018	CR-04	18	159

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	53	224
2018	CR-03	53	34
2018	CR-04	54	160
2018	CR-05	54	24

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CR	25	224
2018	CR-03	38	34
2018	CR-04	26	160

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CR	9	224
2018	CR-04	9	160

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	32	224
2018	CR-03	29	34
2018	CR-04	35	160

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CR	8	224
2018	CR-03	15	34
2018	CR-04	6	160

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	16	224
2018	CR-03	24	34
2018	CR-04	16	160

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CR	12	224
2018	CR-04	14	160

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	12	224
2018	CR-03	18	34
2018	CR-04	11	160

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	19	224
2018	CR-04	19	160

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	14	189
2018	CR-04	16	135

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CR	14	189
2018	CR-03	27	26
2018	CR-04	13	135

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CR	14	189
2018	CR-04	16	135

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CR	9	189
2018	CR-04	9	135

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CR	19	189
2018	CR-03	23	26
2018	CR-04	18	135

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	14	189
2018	CR-03	19	26
2018	CR-04	15	135

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	10	189
2018	CR-04	9	135

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	13	189
2018	CR-04	15	135

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	14	189
2018	CR-03	19	26
2018	CR-04	14	135

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	32	189
2018	CR-03	35	26
2018	CR-04	33	135

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	10	189
2018	CR-04	11	135

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	51	189
2018	CR-03	58	26
2018	CR-04	47	135

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	56	189
2018	CR-03	50	26
2018	CR-04	59	135

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CR	5	189
2018	CR-03	0	26
2018	CR-04	7	135

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	8	189
2018	CR-04	9	135

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	23	21	22	8	9	14	4	54	20	1421
2018	CR-03	27	26	19	7	6	10	5	62	16	233
2018	CR-04	23	20	23	8	9	14	4	52	20	960
2018	CR-05	20	22	21	8	11	16	3	52	23	190
2017	CR	23	23	22	8	8	13	4	55	19	1679
2017	CR-03	26	25	19	7	7	12	3	60	17	341
2017	CR-04	22	23	23	9	8	13	4	54	19	1099
2017	CR-05	22	20	22	8	10	15	4	51	22	231
2014	CR	19	22	21	9	9	16	4	51	23	2144
2014	CR-03	22	22	20	9	9	14	5	53	22	479
2014	CR-04	19	22	21	9	9	17	4	51	22	1326
2014	CR-05	17	21	23	8	10	18	3	48	23	317

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	30	16	6	7	4	0	70	14	1420
2018	CR-03	41	27	16	7	6	2	1	70	13	231
2018	CR-04	36	30	17	6	7	4	0	69	13	962
2018	CR-05	31	35	14	5	8	7	0	71	14	189
2017	CR	36	32	15	7	6	3	0	71	13	1673
2017	CR-03	41	32	11	7	4	4	0	76	12	339
2017	CR-04	35	32	16	7	6	3	1	70	13	1097
2017	CR-05	33	31	17	7	7	5	0	68	14	229
2014	CR	30	30	18	8	7	7	1	64	16	2142
2014	CR-03	30	28	19	7	8	7	1	63	17	478
2014	CR-04	31	30	17	8	6	7	1	66	15	1325
2014	CR-05	25	28	21	8	8	11	1	60	17	317
2011	CR	36	37	13	7	4	3	0	75	11	2616
2011	CR-02	50	50	0	0	0	0	0	100	0	12
2011	CR-03	36	35	12	7	5	3	0	74	13	699
2011	CR-04	35	37	13	7	4	3	0	76	11	1491
2011	CR-05	35	39	13	5	5	3	0	77	10	397

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	7	93	1419
2018	CR-03	7	93	232
2018	CR-04	7	93	959
2018	CR-05	6	94	190

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	40	96
2018	CR-04	43	68

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	78	96
2018	CR-04	82	68

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	CR	96
2018	CR-03	16
2018	CR-04	68
2018	CR-05	12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CR	8	96
2018	CR-04	9	68

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CR	6	96
2018	CR-04	7	68

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CR	11	96
2018	CR-04	9	68

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CR	16	95
2018	CR-04	15	67

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CR	9	95
2018	CR-04	9	67

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	CR	8	95

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	CR	6	95

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CR	33	95
2018	CR-04	30	67

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	CR	25	95
2018	CR-04	25	67

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2018	CR	95
2018	CR-03	16
2018	CR-04	67
2018	CR-05	12

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CR	7	95
2018	CR-04	7	67

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CR	12	95
2018	CR-04	10	67

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CR	26	95
2018	CR-04	30	67

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	CR	95
2018	CR-03	16
2018	CR-04	67
2018	CR-05	12

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	31	95
2018	CR-04	33	67

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	19	96
2018	CR-04	22	68

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	CR	10	96
2018	CR-04	10	68

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	24	96
2018	CR-04	26	68

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	9	96
2018	CR-04	12	68

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CR	5	96
2018	CR-05	0	12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	13	96
2018	CR-03	0	16
2018	CR-04	18	68
2018	CR-05	0	12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	46	96
2018	CR-03	56	16
2018	CR-04	41	68
2018	CR-05	58	12

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CR	13	87
2018	CR-04	12	60

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CR	6	87
2018	CR-03	0	15
2018	CR-04	8	60
2018	CR-05	0	12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	10	87
2018	CR-04	12	60

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	9	87
2018	CR-04	8	60

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	14	87
2018	CR-04	15	60

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	15	87
2018	CR-04	15	60

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	34	87
2018	CR-04	35	60

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	9	87
2018	CR-04	8	60

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	51	87
2018	CR-03	53	15
2018	CR-04	50	60
2018	CR-05	50	12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	70	87
2018	CR-04	73	60

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	8	87
2018	CR-04	8	60

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	22	25	3	4	16	4	59	9	1413
2018	CR-03	29	25	22	3	4	10	5	64	9	232
2018	CR-04	24	21	26	4	4	16	5	58	10	956
2018	CR-05	20	23	25	1	4	23	3	59	7	188
2017	CR	23	23	24	3	3	19	5	61	8	1677
2017	CR-03	26	24	24	3	4	14	5	63	8	341
2017	CR-04	22	23	25	3	3	19	5	59	8	1099
2017	CR-05	25	22	19	1	3	24	5	67	6	228
2014	CR	19	21	22	4	4	22	6	57	11	2142
2014	CR-03	22	20	22	4	5	19	7	57	13	478
2014	CR-04	19	22	23	3	4	23	6	58	10	1325
2014	CR-05	17	23	22	5	3	25	6	57	12	317

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	30	19	4	4	6	1	72	8	1409
2018	CR-03	40	30	17	3	4	3	2	74	8	230
2018	CR-04	36	30	19	4	4	6	1	71	9	955
2018	CR-05	31	32	20	2	5	10	1	70	8	188
2017	CR	36	32	18	3	3	7	1	74	7	1677
2017	CR-03	40	31	17	3	3	5	1	76	6	341
2017	CR-04	34	32	19	4	3	7	1	73	7	1097
2017	CR-05	36	35	16	1	3	9	0	78	5	230
2014	CR	31	30	19	4	3	11	2	70	9	2140
2014	CR-03	33	28	17	5	5	10	2	70	11	476
2014	CR-04	32	30	19	4	3	11	2	71	8	1325
2014	CR-05	24	31	19	4	3	16	2	67	9	317
2011	CR	40	34	13	4	2	6	0	80	7	2617
2011	CR-02	58	33	0	8	0	0	0	92	8	12
2011	CR-03	40	34	11	4	3	6	0	80	8	698
2011	CR-04	40	35	14	4	2	5	0	80	6	1494
2011	CR-05	42	33	12	6	2	6	1	80	8	396

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	22	20	13	16	1	2	50	30	1425
2018	CR-03	24	19	23	15	17	1	2	44	33	233
2018	CR-04	28	22	19	13	16	1	2	51	29	963
2018	CR-05	26	27	19	12	15	0	2	54	27	191
2017	CR	23	23	19	14	19	0	1	47	33	1673
2017	CR-03	21	24	18	15	20	0	2	46	35	339
2017	CR-04	24	24	20	12	19	0	1	49	32	1096
2017	CR-05	19	22	20	19	18	1	1	41	38	229

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	28	22	10	7	0	1	60	18	1425
2018	CR-03	42	24	20	7	3	1	2	69	11	233
2018	CR-04	30	30	22	10	7	0	1	61	17	962
2018	CR-05	19	26	25	16	14	0	1	45	30	192
2017	CR	29	28	22	12	8	0	2	57	20	1674
2017	CR-03	37	28	17	10	5	0	3	67	15	339
2017	CR-04	28	28	22	13	8	0	1	56	21	1097
2017	CR-05	23	26	27	13	10	0	0	49	24	229

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	30	16	6	4	1	2	73	11	1419
2018	CR-03	51	24	14	4	3	1	2	78	8	231
2018	CR-04	41	31	16	6	4	1	2	74	10	960
2018	CR-05	27	33	17	13	8	0	2	61	21	190
2017	CR	38	29	18	7	3	1	3	70	11	1665
2017	CR-03	46	23	13	7	2	2	6	76	10	339
2017	CR-04	38	30	18	7	3	0	3	71	10	1091
2017	CR-05	27	30	25	9	7	0	1	58	16	229

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	23	19	13	12	1	2	55	26	1416
2018	CR-03	34	26	19	10	8	1	2	61	19	232
2018	CR-04	30	23	19	11	13	1	3	55	25	961
2018	CR-05	19	24	19	22	14	1	1	43	37	187
2017	CR	26	24	19	12	14	1	4	53	27	1675
2017	CR-03	32	24	17	10	11	1	4	59	23	339
2017	CR-04	25	25	19	13	14	1	4	52	28	1097
2017	CR-05	23	24	20	15	16	1	1	48	31	230

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	66	12	6	2	1	0	12	90	4	1424
2018	CR-03	74	10	5	0	0	0	10	93	1	234
2018	CR-04	67	12	5	2	1	0	13	90	4	962
2018	CR-05	54	18	10	4	2	0	11	82	7	190
2017	CR	55	15	6	2	1	1	20	88	4	1659
2017	CR-03	56	11	4	2	1	1	26	91	4	337
2017	CR-04	55	16	6	2	1	0	19	89	4	1088
2017	CR-05	50	19	8	4	2	1	15	83	7	225

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	24	15	6	4	1	2	74	11	1424
2018	CR-03	51	20	14	8	4	2	1	73	13	234
2018	CR-04	48	25	15	5	4	0	2	75	9	961
2018	CR-05	43	25	15	10	6	0	1	68	17	191
2017	CR	43	28	16	7	4	0	2	72	11	1671
2017	CR-03	47	23	15	8	4	1	3	72	12	338
2017	CR-04	44	29	16	7	4	0	2	74	10	1095
2017	CR-05	37	29	20	8	4	0	1	67	13	229

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	30	19	8	4	1	2	68	12	1417
2018	CR-03	39	29	16	8	4	2	1	70	13	227
2018	CR-04	35	30	20	8	4	1	2	67	12	963
2018	CR-05	28	34	21	7	6	1	2	64	14	189
2017	CR	37	29	18	10	4	1	2	68	14	1667
2017	CR-03	41	29	19	5	4	1	2	72	9	336
2017	CR-04	36	30	17	11	4	1	2	67	15	1093
2017	CR-05	34	30	19	11	5	0	1	65	16	229

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	33	19	9	5	0	1	66	14	1416
2018	CR-03	39	29	17	10	3	2	0	70	13	230
2018	CR-04	33	33	19	9	4	0	2	67	13	960
2018	CR-05	22	37	23	11	7	0	1	59	18	188
2017	CR	32	31	18	10	6	0	2	65	16	1667
2017	CR-03	36	32	14	8	4	1	4	72	13	335
2017	CR-04	32	31	18	11	5	0	2	65	17	1095
2017	CR-05	27	28	24	10	9	0	2	57	19	228

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	27	18	9	6	0	1	67	15	1409
2018	CR-03	42	30	14	8	6	1	0	72	14	228
2018	CR-04	39	26	18	9	5	0	1	67	15	955
2018	CR-05	34	27	22	9	7	1	1	62	16	188
2017	CR	38	27	17	10	6	0	2	67	16	1668
2017	CR-03	40	29	16	7	4	1	4	72	11	336
2017	CR-04	38	27	17	10	6	0	2	66	17	1095
2017	CR-05	35	24	22	12	6	1	1	59	19	228

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	30	19	7	4	0	2	70	11	1413
2018	CR-03	44	31	17	2	5	1	1	76	7	229
2018	CR-04	38	30	18	8	3	0	2	70	11	956
2018	CR-05	27	33	24	8	6	0	2	61	14	190
2017	CR	39	29	17	8	4	1	2	70	12	1661
2017	CR-03	42	31	15	5	2	1	4	77	7	336
2017	CR-04	40	29	17	8	4	1	2	70	13	1090
2017	CR-05	32	26	22	11	8	1	0	59	19	226

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	60	19	10	3	4	0	4	82	8	1404
2018	CR-03	58	22	8	1	6	1	4	85	7	226
2018	CR-04	61	18	10	3	4	0	4	82	8	954
2018	CR-05	58	17	12	6	3	0	4	78	9	186
2017	CR	55	23	12	5	2	0	3	81	7	1674
2017	CR-03	55	25	9	4	2	1	3	84	7	340
2017	CR-04	55	23	13	5	2	0	3	80	7	1095
2017	CR-05	59	17	13	5	2	0	3	79	7	230

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	68	15	7	2	3	0	5	88	5	1413
2018	CR-03	65	19	7	2	3	1	3	89	5	230
2018	CR-04	68	15	7	2	3	0	5	88	5	958
2018	CR-05	70	10	10	2	2	0	6	85	5	188

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	69	13	6	4	4	1	3	85	9	1412
2018	CR-03	71	12	6	4	4	1	3	86	8	228
2018	CR-04	69	12	6	4	4	1	3	85	9	960
2018	CR-05	68	15	6	4	5	0	3	85	9	186
2017	CR	69	15	5	4	3	0	3	87	7	1675
2017	CR-03	67	14	7	5	3	1	4	84	8	340
2017	CR-04	70	15	5	4	3	0	3	88	7	1095
2017	CR-05	67	19	3	5	3	1	3	89	8	231

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	25	11	5	4	0	1	80	9	1417
2018	CR-03	56	25	9	5	3	0	2	83	8	230
2018	CR-04	54	24	10	6	5	0	1	79	10	960
2018	CR-05	48	29	16	5	2	0	0	77	7	189
2017	CR	51	28	9	6	4	0	2	81	9	1671
2017	CR-03	53	26	10	6	3	1	2	80	10	338
2017	CR-04	51	28	9	5	4	0	3	81	9	1093
2017	CR-05	51	30	8	6	4	0	2	82	10	231

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	56	20	10	7	5	1	77	12	1411
2018	CR-03	58	20	10	5	6	1	79	11	230
2018	CR-04	56	20	11	6	5	2	77	12	954
2018	CR-05	52	21	11	10	5	0	74	15	189
2017	CR	57	22	8	6	5	2	81	11	1674
2017	CR-03	58	19	6	9	4	3	79	14	339
2017	CR-04	57	22	8	5	5	2	81	10	1096
2017	CR-05	57	21	9	6	5	0	79	12	230

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	57	5	2	0	0	35	95	1	1405
2018	CR-03	57	3	2	0	0	38	97	0	228
2018	CR-04	56	5	2	0	0	36	96	1	950
2018	CR-05	57	7	6	1	2	28	88	4	189
2017	CR	55	7	2	1	1	35	94	2	1671
2017	CR-03	56	5	2	1	0	35	95	2	339
2017	CR-04	54	7	2	1	1	36	95	2	1092
2017	CR-05	58	10	3	1	1	27	93	3	231

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	65	19	7	2	1	5	89	4	1407
2018	CR-03	62	20	8	3	2	4	86	5	229
2018	CR-04	65	19	6	1	1	6	90	3	952
2018	CR-05	66	19	7	3	1	4	88	4	189
2017	CR	65	16	6	2	1	9	89	4	1658
2017	CR-03	63	17	6	2	1	10	90	4	337
2017	CR-04	64	17	6	2	1	9	89	4	1084
2017	CR-05	69	16	7	2	0	7	91	2	228

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	70	12	6	3	3	0	5	87	7	1412
2018	CR-03	71	11	7	1	5	1	4	86	7	228
2018	CR-04	70	12	5	3	4	0	6	87	7	955
2018	CR-05	72	14	5	5	2	1	2	88	6	191
2017	CR	68	14	6	3	3	1	6	88	6	1675
2017	CR-03	66	12	7	3	5	1	6	84	9	339
2017	CR-04	68	15	6	3	3	0	5	88	5	1096
2017	CR-05	72	15	5	2	0	0	6	92	2	231

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	57	25	10	3	2	0	3	84	5	1410
2018	CR-03	57	26	10	3	2	1	1	85	5	229
2018	CR-04	55	25	11	3	2	0	3	84	5	954
2018	CR-05	61	21	9	4	3	0	3	84	6	190
2017	CR	52	28	10	4	2	0	4	84	6	1671
2017	CR-03	51	27	11	5	2	0	4	81	7	339
2017	CR-04	53	28	10	3	2	0	4	84	6	1093
2017	CR-05	54	30	7	3	2	0	3	87	5	230

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	32	28	10	4	0	59	14	1426
2018	CR-03	28	34	23	12	3	0	62	14	231
2018	CR-04	26	32	29	8	4	1	58	12	966
2018	CR-05	19	34	27	14	6	0	53	20	191
2017	CR	19	33	33	10	5	1	52	15	1681
2017	CR-03	18	35	32	8	6	1	54	14	341
2017	CR-04	19	32	33	10	5	1	52	14	1101
2017	CR-05	20	32	29	11	7	1	52	18	230

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	10	16	31	27	15	1	42	26	1404
2018	CR-03	11	16	25	30	17	0	48	27	227
2018	CR-04	9	16	32	27	15	1	42	25	949
2018	CR-05	15	17	32	23	12	1	35	33	191
2017	CR	10	17	36	24	13	1	37	27	1665
2017	CR-03	11	13	35	25	14	1	40	25	333
2017	CR-04	9	18	36	24	13	1	37	27	1092
2017	CR-05	12	19	34	23	11	0	35	31	231

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	34	18	9	7	3	0	65	17	1415
2018	CR-03	34	30	15	11	8	2	0	65	20	230
2018	CR-04	29	34	19	9	7	3	0	65	16	957
2018	CR-05	26	37	18	11	4	4	0	66	16	191
2017	CR	25	36	19	8	7	5	1	64	16	1670
2017	CR-03	27	35	15	10	8	5	1	65	19	338
2017	CR-04	25	35	20	8	7	5	1	63	16	1095
2017	CR-05	23	41	18	9	4	4	0	68	13	228

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	34	17	11	9	2	0	62	20	1418
2018	CR-03	33	30	17	10	10	1	0	64	19	230
2018	CR-04	26	34	17	12	9	2	0	61	21	961
2018	CR-05	21	39	18	12	7	3	0	61	20	190
2017	CR	23	35	18	12	9	2	1	59	22	1678
2017	CR-03	24	36	15	10	11	3	0	62	22	340
2017	CR-04	23	35	20	12	8	2	1	59	21	1100
2017	CR-05	24	32	18	12	10	3	1	58	23	229

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	24	17	9	10	1	1	39	61	1425
2018	CR-03	41	18	21	8	10	1	1	42	58	232
2018	CR-04	39	24	17	9	10	1	1	39	61	964
2018	CR-05	31	30	16	10	10	3	1	32	68	192
2017	CR	38	21	16	10	12	2	1	39	61	1677
2017	CR-03	38	21	15	10	13	3	1	40	60	340
2017	CR-04	38	21	15	10	12	2	1	39	61	1096
2017	CR-05	36	20	16	14	12	2	0	37	63	232

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	24	854
2018	CR-03	23	131
2018	CR-04	25	573
2018	CR-05	18	125
2017	CR	22	983
2017	CR-03	20	192
2017	CR-04	23	642
2017	CR-05	23	144

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	27	854
2018	CR-03	26	131
2018	CR-04	27	573
2018	CR-05	28	125
2017	CR	24	983
2017	CR-03	22	192
2017	CR-04	24	642
2017	CR-05	29	144

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	21	854
2018	CR-03	19	131
2018	CR-04	21	573
2018	CR-05	23	125
2017	CR	20	983
2017	CR-03	20	192
2017	CR-04	19	642
2017	CR-05	21	144

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CR	26	854
2018	CR-03	25	131
2018	CR-04	24	573
2018	CR-05	42	125
2017	CR	28	983
2017	CR-03	28	192
2017	CR-04	26	642
2017	CR-05	40	144

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CR	5	854
2018	CR-03	6	131
2018	CR-04	5	573
2018	CR-05	2	125
2017	CR	6	983
2017	CR-03	6	192
2017	CR-04	6	642
2017	CR-05	3	144

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CR	21	854
2018	CR-03	13	131
2018	CR-04	21	573
2018	CR-05	26	125

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CR	46	854
2018	CR-03	40	131
2018	CR-04	49	573
2018	CR-05	38	125
2017	CR	52	983
2017	CR-03	56	192
2017	CR-04	51	642
2017	CR-05	48	144

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CR	8	43	16	11	4	18	811
2018	CR-03	6	45	17	12	2	17	126
2018	CR-04	8	44	15	12	4	17	543
2018	CR-05	8	40	22	8	6	17	120
2017	CR	8	46	16	11	4	15	956
2017	CR-03	8	45	16	10	5	16	187
2017	CR-04	7	48	15	11	3	15	624
2017	CR-05	11	40	22	9	4	15	140

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	36	64	851
2018	CR-03	30	70	128
2018	CR-04	39	61	575
2018	CR-05	32	68	123

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	13	21	19	17	22	1	7	37	42	852
2018	CR-03	11	27	20	15	21	1	5	40	39	132
2018	CR-04	13	20	18	17	23	1	8	37	44	570
2018	CR-05	10	24	24	18	17	1	6	36	38	126
2017	CR	14	21	17	15	22	2	10	39	42	991
2017	CR-03	15	26	10	15	20	2	11	48	40	198
2017	CR-04	14	18	18	14	23	2	11	37	42	644
2017	CR-05	10	22	20	17	20	2	9	36	42	144

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	14	17	17	39	1	6	21	61	853
2018	CR-03	5	9	22	20	38	2	5	15	62	130
2018	CR-04	5	16	16	15	40	2	6	23	60	574
2018	CR-05	2	14	18	22	41	1	2	16	65	126
2017	CR	4	9	12	16	48	2	9	14	72	990
2017	CR-03	4	9	9	18	47	2	10	15	74	198
2017	CR-04	3	10	13	16	47	1	9	15	70	643
2017	CR-05	3	7	12	15	55	2	6	11	77	144

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	11	13	10	13	1	7	61	25	1414
2018	CR-03	41	13	12	11	14	1	9	59	27	228
2018	CR-04	45	10	14	10	13	1	7	60	25	957
2018	CR-05	46	14	10	9	14	1	5	64	25	191

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other