2018 Public Service Employee Survey Results for Department of National Defence by Question 78. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 54 8 15 15 0 0 62 31 13
2017 AR 13 46 0 25 16 0 0 59 41 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 16 39 8 20 12 0 4 58 34 24
2011 AR 32 63 0 0 0 0 5 100 0 19

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 38 0 15 8 0 0 77 23 13
2017 AR 71 21 0 4 4 0 0 92 8 24
2017 AR-05 90 10 0 0 0 0 0 100 0 10
2014 AR 58 16 9 8 8 0 0 75 16 24
2011 AR 70 20 10 0 0 0 0 90 0 20

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 38 15 0 0 0 0 85 0 13
2017 AR 71 21 8 0 0 0 0 92 0 24
2017 AR-05 90 0 10 0 0 0 0 90 0 10
2014 AR 71 13 4 8 4 0 0 84 12 24
2011 AR 68 26 5 0 0 0 0 95 0 19

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 46 8 8 8 0 0 77 15 13
2017 AR 38 37 17 8 0 0 0 75 8 24
2017 AR-05 50 30 10 10 0 0 0 80 10 10
2014 AR 46 24 13 4 8 4 0 74 13 24
2011 AR 55 40 0 5 0 0 0 95 5 20

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 38 31 0 8 0 0 62 8 13
2017 AR 25 58 4 8 4 0 0 84 12 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 22 37 17 20 4 0 0 58 24 24
2011 AR 60 35 5 0 0 0 0 95 0 20

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 23 15 31 15 0 0 38 46 13
2017 AR 26 25 16 16 16 0 0 51 33 24
2017 AR-05 20 30 10 10 30 0 0 50 40 10
2014 AR 22 24 21 20 12 0 0 46 33 24
2011 AR 15 45 25 10 5 0 0 60 15 20

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 38 15 15 15 0 0 54 31 13
2017 AR 26 41 8 12 12 0 0 67 25 24
2017 AR-05 30 30 20 0 20 0 0 60 20 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 69 0 8 0 0 0 92 8 13
2017 AR 30 46 12 12 0 0 0 75 12 24
2017 AR-05 40 40 10 10 0 0 0 80 10 10
2014 AR 34 46 8 4 8 0 0 80 12 24
2011 AR 35 45 15 5 0 0 0 80 5 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 31 0 23 0 0 46 23 13
2017 AR 26 29 21 21 4 0 0 55 25 24
2017 AR-05 20 30 30 10 10 0 0 50 20 10

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 54 0 0 0 0 0 100 0 13
2017 AR 54 42 4 0 0 0 0 96 0 24
2017 AR-05 60 40 0 0 0 0 0 100 0 10
2014 AR 76 20 4 0 0 0 0 96 0 24
2011 AR 70 25 5 0 0 0 0 95 0 20

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 23 15 15 0 0 46 31 13
2017 AR 17 46 4 29 4 0 0 63 33 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10
2014 AR 4 51 24 8 12 0 0 55 20 24
2011 AR 20 55 10 5 10 0 0 75 15 20

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 62 15 8 8 0 0 69 15 13
2017 AR 17 37 21 21 4 0 0 55 25 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 42 12 20 4 0 0 63 24 24

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 23 0 38 23 0 0 38 62 13
2017 AR 17 29 8 25 17 4 0 48 43 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 29 12 24 12 0 0 51 37 24
2011 AR 30 45 20 0 5 0 0 75 5 20

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 54 8 8 8 0 0 77 15 13
2017 AR 21 71 4 4 0 0 0 92 4 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 42 42 8 8 0 0 0 84 8 24
2011 AR 70 25 5 0 0 0 0 95 0 20

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 8 31 15 0 0 0 54 15 13
2017 AR 42 29 21 9 0 0 0 70 9 24
2017 AR-05 50 40 10 0 0 0 0 90 0 10
2014 AR 46 33 14 4 4 0 0 78 8 24
2011 AR 40 25 10 5 15 5 0 68 21 20

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 46 15 8 0 8 0 8 75 13
2017 AR 21 58 21 0 0 0 0 0 79 24
2017 AR-05 20 60 20 0 0 0 0 0 80 10
2014 AR 20 26 50 4 0 0 0 4 46 24
2011 AR 15 30 25 20 5 5 0 26 47 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 23 31 8 15 0 0 23 46 13
2017 AR 16 37 38 8 0 0 0 8 54 24
2017 AR-05 20 40 20 20 0 0 0 20 60 10
2014 AR 16 33 47 0 0 0 4 0 51 24
2011 AR 10 20 30 15 15 10 0 33 33 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 62 15 23 0 0 0 0 0 77 13
2017 AR 42 29 25 0 0 0 5 0 74 24
2017 AR-05 50 20 30 0 0 0 0 0 70 10
2014 AR 46 33 17 4 0 0 0 4 79 24
2011 AR 35 40 20 0 5 0 0 5 75 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 23 31 23 8 0 0 31 38 13
2017 AR 25 16 38 16 4 0 0 21 42 24
2017 AR-05 30 10 40 10 10 0 0 20 40 10
2014 AR 16 20 39 24 0 0 0 24 37 24
2011 AR 15 30 35 10 5 5 0 16 47 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 31 15 8 8 0 0 15 69 13
2017 AR 21 33 33 9 4 0 0 13 54 24
2017 AR-05 20 20 60 0 0 0 0 0 40 10
2014 AR 38 38 20 4 0 0 0 4 76 24
2011 AR 25 20 35 10 10 0 0 20 45 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 23 23 23 15 0 0 38 38 13
2017 AR 17 34 21 25 4 0 0 29 51 24
2017 AR-05 20 20 30 30 0 0 0 30 40 10
2014 AR 14 28 28 25 4 0 0 29 42 24
2011 AR 15 15 35 10 20 5 0 32 32 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 62 15 8 0 0 0 8 77 13
2017 AR 41 34 17 8 0 0 0 8 75 24
2017 AR-05 40 30 10 20 0 0 0 20 70 10
2014 AR 42 28 29 0 0 0 0 0 71 24
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 46 31 8 15 0 0 46 23 13
2017 AR 22 29 33 8 4 0 4 53 13 24
2017 AR-05 20 20 40 10 10 0 0 40 20 10
2014 AR 16 42 21 4 8 8 0 63 13 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 46 0 23 8 0 0 69 31 13
2017 AR 34 42 4 16 4 0 0 75 21 24
2017 AR-05 20 40 10 20 10 0 0 60 30 10
2014 AR 20 42 12 9 12 4 0 65 22 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 15 38 15 8 15 8 20 30 13
2017 AR 5 34 12 12 25 12 0 44 42 24
2017 AR-05 0 20 20 20 40 0 0 20 60 10
2014 AR 12 20 35 0 12 16 4 41 15 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 15 23 15 0 8 0 58 17 13
2017 AR 30 46 16 4 4 0 0 75 8 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 30 49 12 9 0 0 0 79 9 24

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 23 8 8 15 0 0 69 23 13
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 46 15 0 15 0 0 69 15 13
2017 AR 34 25 21 12 8 0 0 59 21 24
2017 AR-05 30 10 20 20 20 0 0 40 40 10
2014 AR 28 55 8 8 0 0 0 84 8 24
2011 AR 35 35 15 10 5 0 0 70 15 20

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 54 31 0 8 8 0 0 85 15 13
2017 AR 51 16 21 0 8 4 0 70 9 24
2017 AR-05 40 20 20 0 20 0 0 60 20 10
2014 AR 30 58 4 4 0 4 0 92 4 24
2011 AR 55 10 25 5 0 5 0 68 5 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 46 0 15 8 0 0 77 23 13
2017 AR 30 41 12 4 12 0 0 71 16 24
2017 AR-05 20 50 0 10 20 0 0 70 30 10
2014 AR 29 38 20 0 12 0 0 67 12 24
2011 AR 35 30 20 15 0 0 0 65 15 20

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 38 8 8 8 0 0 77 15 13
2017 AR 51 25 12 0 12 0 0 75 12 24
2017 AR-05 50 30 0 0 20 0 0 80 20 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 31 8 15 8 0 0 69 23 13
2017 AR 51 29 12 0 8 0 0 79 8 24
2017 AR-05 40 30 10 0 20 0 0 70 20 10
2014 AR 47 28 8 4 12 0 0 76 16 24
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 38 31 15 0 8 0 50 17 13
2017 AR 13 46 8 8 16 8 0 64 27 24
2017 AR-05 0 40 20 20 20 0 0 40 40 10
2014 AR 33 12 9 12 5 28 0 63 25 24
2011 AR 40 30 10 10 0 10 0 78 11 20

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 31 23 23 15 0 0 38 38 13
2017 AR 5 38 21 21 16 0 0 43 37 24
2017 AR-05 0 20 20 40 20 0 0 20 60 10
2014 AR 12 24 25 8 22 8 0 40 32 24
2011 AR 15 45 15 5 10 10 0 67 17 20

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 23 46 23 8 0 0 23 31 13
2017 AR 0 30 25 25 21 0 0 30 46 24
2017 AR-05 0 30 20 30 20 0 0 30 50 10
2014 AR 0 24 33 13 22 8 0 27 38 24
2011 AR 10 35 10 20 10 15 0 53 35 20

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 38 15 31 15 0 0 38 46 13
2017 AR 5 30 25 21 21 0 0 34 41 24
2017 AR-05 0 20 20 30 30 0 0 20 60 10
2014 AR 13 24 16 16 30 0 0 38 46 24
2011 AR 10 30 10 25 15 10 0 44 44 20
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 46 38 8 0 0 0 54 8 13
2017 AR 9 37 21 25 8 0 0 46 33 24
2017 AR-05 0 40 10 40 10 0 0 40 50 10
2014 AR 12 47 12 8 20 0 0 59 28 24
2011 AR 10 70 5 5 5 5 0 84 11 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 46 8 8 15 0 0 69 23 13
2017 AR 38 29 16 12 4 0 0 67 16 24
2017 AR-05 30 20 30 10 10 0 0 50 20 10
2014 AR 24 34 14 8 8 8 4 66 19 24
2011 AR 35 35 10 10 0 10 0 78 11 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 58 8 17 0 8 0 73 18 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 33 25 25 8 8 0 36 36 12
2017 AR 8 38 25 4 16 4 4 51 22 24
2017 AR-05 10 40 20 0 20 0 10 56 22 10
2014 AR 28 8 10 20 8 24 0 48 38 24
2011 AR 20 30 20 10 0 15 5 63 13 20

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 54 0 23 15 0 0 62 38 13
2017 AR 13 37 8 17 25 0 0 50 42 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 8 42 8 20 18 4 0 52 40 24
2011 AR 26 53 16 0 0 5 0 83 0 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 0 15 38 0 0 46 54 13
2017 AR 8 30 21 16 25 0 0 38 41 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10
2014 AR 4 16 12 21 46 0 0 20 67 24
2011 AR 16 21 11 16 32 0 5 39 50 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 46 31 15 8 0 0 46 23 13
2017 AR 13 46 4 25 8 4 0 62 34 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 38 23 0 15 0 0 62 15 13
2017 AR 21 38 21 16 0 4 0 62 17 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 33 42 18 4 0 4 0 77 4 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 62 8 8 8 0 0 77 15 13
2017 AR 25 46 16 12 0 0 0 71 12 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 28 37 19 4 4 8 0 71 9 24
2011 AR 30 40 10 10 5 5 0 74 16 20

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 25 42 25 0 8 0 0 67 8 12
2017 AR 38 33 12 12 4 0 0 71 16 24
2017 AR-05 50 10 20 20 0 0 0 60 20 10
2014 AR 49 31 8 12 0 0 0 80 12 24
2011 AR 50 25 15 5 0 5 0 79 5 20

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 23 31 23 8 0 0 38 31 13
2017 AR 16 38 25 16 4 0 0 54 21 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10
2014 AR 30 38 8 8 16 0 0 67 24 24
2011 AR 30 45 10 10 0 5 0 79 11 20

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 31 0 23 0 0 46 23 13
2017 AR 17 40 21 17 4 0 0 57 21 23
2017 AR-05 20 30 40 10 0 0 0 50 10 10
2014 AR 34 34 4 12 16 0 0 67 28 24
2011 AR 35 30 25 0 5 5 0 68 5 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 23 15 8 8 0 50 25 13
2017 AR 16 34 21 21 8 0 0 51 29 24
2017 AR-05 20 30 20 20 10 0 0 50 30 10
2014 AR 34 24 13 16 12 0 0 58 28 24
2011 AR 30 30 25 0 10 5 0 63 11 20
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AR 8 46 46 13
2017 AR 25 46 29 24
2017 AR-05 30 60 10 10
2014 AR 20 50 30 24
2011 AR 25 65 10 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 15 38 8 8 23 0 30 20 13
2017 AR 21 17 25 0 8 25 4 54 12 24
2017 AR-05 40 0 20 0 10 20 10 57 14 10
2014 AR 16 20 23 0 4 37 0 58 6 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 38 15 23 0 0 0 62 23 13
2017 AR 29 33 16 12 4 5 0 66 17 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 33 29 30 0 0 8 0 68 0 24
2011 AR 45 25 15 5 0 10 0 78 6 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 23 38 0 8 23 0 40 10 13
2017 AR 25 17 12 8 0 29 8 67 13 24
2017 AR-05 40 0 20 10 0 20 10 57 14 10
2014 AR 16 24 15 4 0 41 0 69 7 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 77 0 8 0 0 0 92 8 13
2017 AR 33 42 16 4 0 4 0 79 4 24
2017 AR-05 40 20 30 10 0 0 0 60 10 10
2014 AR 28 38 18 0 0 16 0 79 0 24
2011 AR 42 26 16 0 0 16 0 81 0 19
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 31 23 0 15 0 0 62 15 13
2017 AR 30 37 16 4 12 0 0 67 16 24
2017 AR-05 20 50 10 10 10 0 0 70 20 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 31 8 23 8 0 0 62 31 13
2017 AR 21 33 17 12 17 0 0 54 29 24
2017 AR-05 20 30 20 30 0 0 0 50 30 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 38 8 8 15 0 0 69 23 13
2017 AR 21 25 29 13 13 0 0 46 26 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 31 23 38 8 0 0 31 46 13
2017 AR 17 29 25 4 25 0 0 46 29 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 62 23 8 0 0 0 8 92 0 13
2017 AR 33 29 16 0 5 4 12 75 6 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 42 33 25 0 0 0 0 75 0 12
2017 AR 31 30 30 9 0 0 0 61 9 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 38 46 8 8 0 0 38 15 13
2017 AR 13 22 30 26 9 0 0 35 34 23

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 0 31 38 15 15 0 0 31 31 13
2017 AR 9 30 22 17 21 0 0 40 38 23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 15 38 15 8 0 0 38 23 13
2017 AR 9 39 18 21 13 0 0 48 34 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 46 15 15 0 0 0 69 15 13
2017 AR 22 43 4 22 9 0 0 65 30 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 69 23 0 8 0 0 0 92 8 13
2017 AR 42 33 8 8 8 0 0 75 16 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 77 8 8 8 0 0 0 85 8 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 62 23 8 0 8 0 0 85 8 13
2017 AR 63 21 8 0 4 0 4 87 4 24
2017 AR-05 60 20 0 0 10 0 10 89 11 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 54 38 8 0 0 0 0 92 0 13
2017 AR 51 29 16 0 0 4 0 83 0 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 62 23 0 8 8 0 0 85 15 13
2017 AR 51 25 16 0 8 0 0 75 8 24
2017 AR-05 40 20 20 0 20 0 0 60 20 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 23 8 0 0 0 23 90 0 13
2017 AR 62 9 4 0 0 0 26 94 0 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 46 8 8 0 0 0 85 8 13
2017 AR 49 38 9 0 0 0 4 91 0 23

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 69 31 0 0 0 0 0 100 0 13
2017 AR 79 9 4 0 4 0 4 91 4 23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 46 0 8 0 0 0 92 8 13
2017 AR 71 21 4 0 4 0 0 92 4 24
2017 AR-05 70 20 10 0 0 0 0 90 0 10

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 46 8 23 15 0 0 54 38 13
2017 AR 4 42 33 12 9 0 0 46 21 24
2017 AR-05 10 40 30 20 0 0 0 50 20 10

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 25 17 8 33 17 0 0 50 42 12
2017 AR 5 25 42 21 8 0 0 29 29 24
2017 AR-05 0 30 40 10 20 0 0 30 30 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 46 8 8 0 0 0 85 8 13
2017 AR 17 46 25 9 4 0 0 63 13 24
2017 AR-05 20 30 50 0 0 0 0 50 0 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 31 31 15 8 0 0 46 23 13
2017 AR 16 38 16 13 16 0 0 54 29 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 38 8 0 15 8 0 33 67 13
2017 AR 25 50 21 0 4 0 0 25 75 24
2017 AR-05 10 60 30 0 0 0 0 10 90 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 15 0 0 15 8 23 78 22 13
Date modified: