2018 Public Service Employee Survey Results for Department of National Defence by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 41 12 14 7 0 1 67 21 9788
2018 Term 30 44 11 10 2 0 2 76 13 346
2018 Casual 27 35 15 12 3 1 6 68 16 198
2018 Student 31 53 11 4 1 0 1 84 5 104
2017 Indeterminate (permanent) 25 38 12 15 9 0 0 63 25 11878
2017 Seasonal 36 11 30 11 0 0 11 54 13 10
2017 Term 31 39 10 12 8 0 0 70 20 410
2017 Casual 37 32 12 13 4 0 2 71 17 142
2017 Student 52 37 6 3 1 0 1 90 4 101
2014 Indeterminate (permanent) 23 37 12 16 11 0 0 60 27 14033
2014 Seasonal 23 34 30 7 5 0 0 57 13 18
2014 Term 27 40 14 12 7 0 1 67 19 364
2014 Casual 35 34 14 11 2 0 4 72 14 234
2014 Student 36 35 12 13 2 0 3 72 15 63
2011 Indeterminate (permanent) 29 40 12 12 7 0 1 69 19 15415
2011 Seasonal 18 33 28 17 4 0 0 50 21 24
2011 Term 32 38 14 10 5 0 2 71 15 544
2011 Casual 37 41 10 7 2 0 3 80 9 100
2011 Student 38 28 10 11 2 0 10 74 14 61
2008 Indeterminate (permanent) 27 41 12 12 7 0 1 69 19 10808
2008 Seasonal 29 44 11 9 0 0 7 78 10 21
2008 Term 28 40 14 12 4 1 2 69 17 782
2008 Casual 34 42 11 5 5 0 3 79 10 93
2008 Student 38 38 10 8 2 0 4 79 10 104

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 38 10 5 3 0 0 82 8 9747
2018 Term 51 35 9 3 3 0 0 85 6 346
2018 Casual 53 32 8 4 2 0 0 85 7 197
2018 Student 29 39 19 10 3 0 0 68 13 103
2017 Indeterminate (permanent) 44 38 9 5 3 0 0 83 8 11867
2017 Seasonal 48 41 11 0 0 0 0 89 0 10
2017 Term 51 31 9 7 2 0 0 82 9 405
2017 Casual 61 24 10 3 2 0 0 85 5 141
2017 Student 45 28 14 7 6 0 0 73 13 102
2014 Indeterminate (permanent) 43 38 10 6 3 0 0 81 9 14038
2014 Seasonal 53 38 8 0 0 0 0 92 0 18
2014 Term 48 35 7 4 5 1 1 84 9 364
2014 Casual 58 29 8 4 1 0 1 88 5 234
2014 Student 38 33 19 7 3 0 0 71 10 63
2011 Indeterminate (permanent) 46 36 10 5 3 0 0 82 8 15417
2011 Seasonal 47 23 11 15 0 0 4 73 15 24
2011 Term 52 33 8 4 2 0 0 85 6 540
2011 Casual 63 27 6 2 2 0 0 90 5 101
2011 Student 49 34 6 8 2 0 0 83 10 62
2008 Indeterminate (permanent) 43 39 10 5 3 0 0 82 8 10812
2008 Seasonal 85 2 14 0 0 0 0 86 0 21
2008 Term 46 38 10 4 2 0 0 85 5 784
2008 Casual 51 37 9 1 1 0 1 88 2 93
2008 Student 39 31 14 7 8 0 0 70 15 104

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 9692
2018 Term 58 28 8 4 3 0 0 85 7 344
2018 Casual 62 27 6 2 3 0 0 89 6 197
2018 Student 41 36 13 10 0 1 0 78 10 104
2017 Indeterminate (permanent) 52 34 6 5 3 0 0 87 7 11862
2017 Seasonal 51 38 11 0 0 0 0 89 0 10
2017 Term 56 33 5 3 3 0 0 89 6 408
2017 Casual 65 26 4 3 2 0 0 91 5 141
2017 Student 44 35 10 9 1 0 1 80 10 102
2014 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 14034
2014 Seasonal 52 39 4 5 0 0 0 91 5 18
2014 Term 51 32 9 5 3 1 0 84 7 365
2014 Casual 65 24 4 4 2 0 1 90 6 234
2014 Student 41 34 15 9 2 0 0 74 11 63
2011 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 15417
2011 Seasonal 55 23 7 7 4 0 4 81 12 24
2011 Term 52 32 8 5 3 0 1 84 8 545
2011 Casual 64 26 7 2 2 0 0 90 3 100
2011 Student 43 39 7 5 5 0 0 82 10 61
2008 Indeterminate (permanent) 49 38 6 4 2 0 0 88 6 10812
2008 Seasonal 60 12 28 0 0 0 0 72 0 21
2008 Term 52 35 6 3 3 0 0 88 6 782
2008 Casual 63 31 5 0 1 0 0 94 1 93
2008 Student 37 43 10 5 6 0 0 79 11 104

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 35 13 7 5 0 0 75 12 9765
2018 Term 52 32 10 4 2 0 0 84 6 348
2018 Casual 65 22 7 2 1 0 3 89 4 196
2018 Student 71 20 6 2 0 1 0 92 2 103
2017 Indeterminate (permanent) 40 35 11 8 5 0 0 76 13 11862
2017 Seasonal 36 34 19 0 0 11 0 79 0 10
2017 Term 53 31 9 4 2 1 1 85 6 408
2017 Casual 66 25 8 1 1 0 0 91 1 141
2017 Student 71 18 7 3 0 0 1 90 3 102
2014 Indeterminate (permanent) 37 34 13 8 6 0 1 72 15 14032
2014 Seasonal 32 47 16 0 5 0 0 79 5 18
2014 Term 42 38 11 3 4 1 1 82 7 365
2014 Casual 51 30 11 4 1 0 4 84 5 234
2014 Student 61 25 7 3 0 2 1 89 4 63
2011 Indeterminate (permanent) 39 36 12 8 5 0 1 75 13 15427
2011 Seasonal 53 15 7 18 8 0 0 68 25 24
2011 Term 47 35 12 4 0 1 1 84 4 545
2011 Casual 50 28 10 5 5 2 1 80 10 101
2011 Student 72 16 7 0 2 0 3 91 2 62

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 41 12 8 5 0 0 75 13 9725
2018 Term 45 39 8 6 3 0 0 84 9 346
2018 Casual 53 36 5 2 2 1 0 90 5 197
2018 Student 33 44 15 8 1 0 0 77 9 103
2017 Indeterminate (permanent) 33 44 11 7 5 0 0 77 12 11875
2017 Seasonal 36 41 22 0 0 0 0 78 0 10
2017 Term 42 38 10 8 2 0 0 80 10 409
2017 Casual 55 36 4 2 2 1 0 91 5 142
2017 Student 42 35 15 6 1 0 0 77 8 102
2014 Indeterminate (permanent) 30 45 11 9 5 0 0 75 14 14050
2014 Seasonal 34 60 5 0 0 0 0 95 0 18
2014 Term 40 41 11 4 3 0 0 82 7 365
2014 Casual 51 37 6 3 2 0 1 88 5 234
2014 Student 37 30 21 8 4 0 0 67 12 63
2011 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 15425
2011 Seasonal 50 25 11 10 0 0 4 78 11 24
2011 Term 48 37 10 4 1 0 0 85 5 544
2011 Casual 52 41 2 2 2 0 0 93 5 101
2011 Student 44 44 4 5 0 2 0 91 5 61
2008 Indeterminate (permanent) 39 41 10 7 4 0 0 79 11 10759
2008 Seasonal 72 7 21 0 0 0 0 79 0 21
2008 Term 47 39 8 4 2 0 0 86 6 780
2008 Casual 63 29 6 1 1 0 1 93 1 93
2008 Student 43 33 11 7 6 0 0 76 13 104

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 32 20 13 13 0 0 54 27 9763
2018 Term 33 37 18 8 5 0 1 70 12 348
2018 Casual 46 31 12 6 3 0 1 78 9 198
2018 Student 38 38 18 1 1 1 2 79 2 104
2017 Indeterminate (permanent) 22 34 18 14 12 0 0 56 26 11875
2017 Seasonal 9 35 34 0 11 0 11 50 13 10
2017 Term 33 36 13 12 4 1 0 70 17 407
2017 Casual 42 37 12 5 2 1 1 81 7 142
2017 Student 55 31 10 2 1 1 0 87 3 102
2014 Indeterminate (permanent) 19 33 19 16 13 0 0 52 29 14042
2014 Seasonal 13 35 35 0 17 0 0 48 17 18
2014 Term 24 43 18 10 4 0 1 68 14 365
2014 Casual 41 33 12 9 3 0 1 76 12 234
2014 Student 35 41 15 9 0 0 1 76 9 63
2011 Indeterminate (permanent) 20 37 16 15 11 0 0 57 26 15451
2011 Seasonal 25 26 14 14 21 0 0 50 35 24
2011 Term 29 42 16 9 4 0 0 71 13 545
2011 Casual 35 33 13 11 7 0 0 68 18 101
2011 Student 45 42 12 1 0 0 0 87 1 62

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 38 16 12 7 0 0 65 19 9770
2018 Term 36 38 13 8 4 0 0 75 12 347
2018 Casual 44 33 14 5 4 0 0 77 9 198
2018 Student 20 48 17 13 2 0 0 68 14 104
2017 Indeterminate (permanent) 27 40 14 12 6 0 0 67 18 11871
2017 Seasonal 20 46 11 22 0 0 0 66 22 10
2017 Term 35 43 10 9 3 0 0 78 11 408
2017 Casual 43 43 5 6 1 1 0 87 8 141
2017 Student 39 50 8 4 0 0 0 88 4 102

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 41 10 4 3 0 0 83 7 9820
2018 Term 50 38 7 4 0 0 0 89 4 351
2018 Casual 57 32 4 3 2 2 0 90 5 198
2018 Student 39 53 4 4 0 0 0 92 4 105
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 80 9 11871
2017 Seasonal 36 30 11 0 11 11 0 75 13 10
2017 Term 48 37 9 5 1 0 0 85 6 408
2017 Casual 58 34 4 3 1 1 0 92 4 141
2017 Student 43 42 12 4 0 0 0 85 4 102
2014 Indeterminate (permanent) 38 40 12 5 4 1 0 79 9 14036
2014 Seasonal 44 43 13 0 0 0 0 87 0 18
2014 Term 39 44 12 2 2 1 0 84 4 365
2014 Casual 52 33 9 3 0 2 1 87 4 234
2014 Student 45 39 9 3 3 0 0 85 6 63
2011 Indeterminate (permanent) 40 41 11 5 3 1 0 81 8 15442
2011 Seasonal 28 35 18 11 7 0 0 63 19 24
2011 Term 44 40 11 3 1 0 0 85 4 545
2011 Casual 57 33 6 1 1 2 0 92 2 101
2011 Student 43 42 7 5 0 0 2 87 5 62
2008 Indeterminate (permanent) 45 39 9 4 3 1 0 84 7 10800
2008 Seasonal 64 4 32 0 0 0 0 68 0 21
2008 Term 53 38 6 2 1 0 0 90 3 783
2008 Casual 70 24 6 1 0 0 0 94 1 93
2008 Student 43 34 14 6 1 1 0 79 7 104

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 37 15 12 9 0 0 64 21 9788
2018 Term 38 39 11 6 5 0 0 77 12 350
2018 Casual 49 34 9 4 3 1 0 84 7 198
2018 Student 33 49 12 6 0 0 0 82 6 105
2017 Indeterminate (permanent) 27 36 15 11 10 0 0 64 21 11854
2017 Seasonal 17 49 22 11 0 0 0 66 11 10
2017 Term 37 37 12 8 4 1 0 75 13 408
2017 Casual 51 36 6 6 1 1 0 88 6 140
2017 Student 56 32 8 5 0 0 0 87 5 102

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 55 32 8 3 2 0 0 87 5 9743
2018 Term 61 27 10 1 2 0 0 87 3 349
2018 Casual 63 27 6 2 1 1 0 91 2 196
2018 Student 30 45 22 2 0 1 0 76 2 105
2017 Indeterminate (permanent) 57 32 7 2 1 0 0 89 4 11832
2017 Seasonal 66 34 0 0 0 0 0 100 0 10
2017 Term 64 26 6 3 1 0 0 90 4 407
2017 Casual 70 27 1 1 1 0 0 97 2 141
2017 Student 54 33 13 0 0 0 0 87 0 100
2014 Indeterminate (permanent) 64 26 6 2 1 0 0 90 3 14033
2014 Seasonal 77 23 0 0 0 0 0 100 0 18
2014 Term 69 25 4 1 1 0 0 94 1 365
2014 Casual 74 21 3 0 0 0 1 96 1 234
2014 Student 49 34 10 4 3 0 0 83 7 63
2011 Indeterminate (permanent) 63 28 6 2 1 0 0 91 3 15439
2011 Seasonal 68 14 11 3 0 0 4 85 4 24
2011 Term 66 28 6 0 0 0 0 94 0 546
2011 Casual 68 24 6 1 0 0 0 93 1 101
2011 Student 55 30 12 2 0 0 0 85 2 62

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 39 14 11 9 0 0 65 20 9782
2018 Term 34 38 16 8 4 0 0 72 12 351
2018 Casual 45 31 14 5 3 0 2 78 8 199
2018 Student 36 39 14 7 2 1 1 77 9 105
2017 Indeterminate (permanent) 30 40 12 11 7 0 0 70 18 11813
2017 Seasonal 0 68 32 0 0 0 0 68 0 10
2017 Term 35 37 11 11 5 0 1 73 16 408
2017 Casual 50 32 9 5 1 0 3 84 6 141
2017 Student 44 38 8 7 1 0 2 84 8 100
2014 Indeterminate (permanent) 21 42 13 13 10 0 0 63 24 14039
2014 Seasonal 19 54 17 5 5 0 0 73 10 18
2014 Term 24 42 16 10 6 1 0 67 16 364
2014 Casual 30 36 19 7 3 1 4 69 11 234
2014 Student 29 39 14 14 2 0 2 70 16 63
2011 Indeterminate (permanent) 30 40 11 11 7 0 0 70 18 15437
2011 Seasonal 32 32 7 21 4 0 4 67 26 24
2011 Term 32 43 15 7 2 0 1 75 9 546
2011 Casual 40 29 13 8 7 3 1 71 16 101
2011 Student 33 44 16 6 0 0 1 78 6 62

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 33 17 10 9 0 0 64 19 9765
2018 Term 39 35 14 6 5 0 0 75 12 350
2018 Casual 51 29 9 4 4 1 2 82 8 198
2018 Student 42 38 11 6 3 0 0 81 9 104
2017 Indeterminate (permanent) 32 35 15 10 7 0 0 68 17 11823
2017 Seasonal 8 38 32 11 0 0 11 52 13 10
2017 Term 42 33 10 9 4 0 0 76 14 408
2017 Casual 56 28 10 3 1 0 2 86 4 141
2017 Student 50 33 9 5 2 0 1 84 7 100
2014 Indeterminate (permanent) 28 37 15 11 8 0 0 65 19 14045
2014 Seasonal 15 43 25 17 0 0 0 58 17 18
2014 Term 30 41 16 6 6 1 0 72 11 364
2014 Casual 41 31 18 5 3 0 2 73 9 233
2014 Student 42 25 11 16 6 0 0 67 22 63

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 35 16 12 9 0 0 63 21 9778
2018 Term 39 35 15 7 4 0 0 74 11 350
2018 Casual 52 34 6 4 2 0 1 88 6 198
2018 Student 36 43 18 3 0 0 0 79 3 104
2017 Indeterminate (permanent) 30 37 15 11 7 0 0 67 18 11823
2017 Seasonal 9 46 11 22 0 0 11 62 25 10
2017 Term 39 37 11 8 4 0 0 77 12 408
2017 Casual 54 31 11 2 1 1 1 86 3 141
2017 Student 55 33 9 2 0 0 1 89 2 100
2014 Indeterminate (permanent) 27 36 16 12 8 0 0 63 21 14037
2014 Seasonal 19 56 12 13 0 0 0 75 13 18
2014 Term 34 39 14 8 4 1 0 73 12 364
2014 Casual 49 28 13 4 4 0 1 78 9 234
2014 Student 36 39 17 5 3 1 0 75 8 63
2011 Indeterminate (permanent) 33 40 13 8 4 1 0 74 12 15415
2011 Seasonal 53 18 14 7 8 0 0 71 15 24
2011 Term 39 43 12 4 0 1 0 83 5 545
2011 Casual 52 32 7 3 4 2 1 86 7 100
2011 Student 52 37 6 2 0 0 2 92 2 62

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 38 11 6 3 0 0 80 9 9798
2018 Term 61 27 8 2 2 0 0 88 4 349
2018 Casual 61 30 5 1 3 0 0 91 4 199
2018 Student 35 42 19 2 2 0 0 77 4 104
2017 Indeterminate (permanent) 43 38 11 5 3 0 0 81 8 11809
2017 Seasonal 51 27 22 0 0 0 0 78 0 10
2017 Term 59 26 10 5 1 0 0 84 6 406
2017 Casual 67 24 7 1 1 0 0 91 2 140
2017 Student 55 30 11 2 1 0 0 85 4 100
2014 Indeterminate (permanent) 43 38 10 5 3 0 0 81 9 14034
2014 Seasonal 72 21 0 7 0 0 0 93 7 18
2014 Term 54 36 5 2 3 0 0 90 5 362
2014 Casual 66 25 6 1 1 0 1 92 3 234
2014 Student 38 43 13 3 3 0 0 81 7 63
2011 Indeterminate (permanent) 45 39 8 5 2 0 0 85 7 15429
2011 Seasonal 58 21 3 10 3 0 4 82 14 24
2011 Term 56 35 6 3 0 0 0 91 3 545
2011 Casual 63 30 4 2 1 0 0 93 3 101
2011 Student 54 32 11 0 2 0 0 87 2 62
2008 Indeterminate (permanent) 47 39 7 5 2 0 0 86 7 10810
2008 Seasonal 74 17 9 0 0 0 0 91 0 21
2008 Term 57 34 4 3 1 0 0 92 5 782
2008 Casual 70 23 5 1 1 0 1 93 1 93
2008 Student 49 36 8 3 4 0 0 85 7 104

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 32 17 8 5 0 1 70 13 9865
2018 Term 47 38 10 3 1 0 1 85 4 350
2018 Casual 59 26 10 1 1 1 2 88 2 200
2018 Student 66 28 4 2 0 0 1 94 2 105
2017 Indeterminate (permanent) 37 35 15 7 4 0 1 73 12 11884
2017 Seasonal 58 30 0 0 0 0 11 100 0 10
2017 Term 46 35 12 3 1 0 3 83 5 411
2017 Casual 64 21 9 2 2 0 2 87 4 142
2017 Student 78 17 2 2 1 0 0 95 3 102
2014 Indeterminate (permanent) 35 35 18 7 5 0 1 70 12 14043
2014 Seasonal 32 48 7 5 7 0 0 80 13 18
2014 Term 49 33 9 5 2 1 1 84 7 364
2014 Casual 56 30 8 2 3 0 1 87 5 234
2014 Student 58 30 9 3 0 0 0 88 3 63
2011 Indeterminate (permanent) 34 35 18 8 4 0 1 69 12 15435
2011 Seasonal 68 10 6 4 8 0 3 81 13 24
2011 Term 48 35 12 3 1 0 1 84 4 545
2011 Casual 58 29 6 6 1 0 0 87 7 101
2011 Student 61 35 2 2 0 0 0 96 2 62
2008 Indeterminate (permanent) 29 36 20 10 5 0 0 65 15 10807
2008 Seasonal 43 38 3 7 0 0 9 89 7 21
2008 Term 42 35 16 4 3 0 0 78 6 783
2008 Casual 50 31 13 5 1 0 1 82 5 93
2008 Student 51 30 12 1 1 1 3 85 2 104

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 27 35 18 7 0 1 25 39 9855
2018 Term 6 18 32 25 16 1 2 42 25 349
2018 Casual 5 18 31 20 21 3 3 43 24 197
2018 Student 3 12 21 39 21 2 2 62 16 105
2017 Indeterminate (permanent) 12 26 35 17 8 0 2 25 39 11817
2017 Seasonal 11 0 22 46 11 0 9 63 12 10
2017 Term 8 19 35 20 11 1 5 33 29 405
2017 Casual 5 12 29 25 19 1 9 49 19 138
2017 Student 2 14 26 31 22 1 4 57 16 101
2014 Indeterminate (permanent) 12 29 35 16 6 0 2 22 42 14016
2014 Seasonal 11 12 30 37 5 5 0 44 24 18
2014 Term 6 23 37 22 8 1 2 31 31 365
2014 Casual 7 13 30 22 20 2 6 46 22 234
2014 Student 2 17 34 29 15 1 3 45 20 63
2011 Indeterminate (permanent) 12 28 34 16 7 0 2 23 41 15385
2011 Seasonal 23 23 18 11 18 3 3 31 49 24
2011 Term 9 23 33 19 12 1 2 32 33 543
2011 Casual 4 19 27 21 20 4 5 45 26 101
2011 Student 4 15 33 25 15 2 6 43 21 62
2008 Indeterminate (permanent) 12 30 34 16 7 0 2 23 42 10767
2008 Seasonal 2 16 19 24 20 0 18 55 22 19
2008 Term 7 24 31 22 12 2 2 35 33 781
2008 Casual 6 17 38 19 17 1 2 37 24 92
2008 Student 6 20 34 15 14 5 6 33 29 104

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 22 28 21 12 1 1 35 37 9814
2018 Term 8 15 23 25 23 5 1 51 24 349
2018 Casual 3 19 19 21 28 5 5 54 25 196
2018 Student 0 7 16 35 33 6 3 75 7 105
2017 Indeterminate (permanent) 12 22 29 20 12 1 3 34 36 11763
2017 Seasonal 11 11 27 11 19 11 9 38 28 10
2017 Term 8 16 27 21 18 3 6 44 26 405
2017 Casual 6 17 16 20 27 2 11 55 27 140
2017 Student 2 7 14 25 44 2 6 76 9 101
2014 Indeterminate (permanent) 14 24 30 19 9 2 2 29 40 14013
2014 Seasonal 25 22 21 18 13 0 0 31 48 18
2014 Term 13 15 28 25 14 3 3 41 29 364
2014 Casual 7 15 22 20 25 4 6 51 24 233
2014 Student 4 16 20 29 22 4 5 57 21 63
2011 Indeterminate (permanent) 11 21 29 22 12 1 3 36 33 15353
2011 Seasonal 32 15 24 7 19 0 3 27 48 24
2011 Term 7 18 30 23 16 4 2 41 27 539
2011 Casual 8 23 22 14 25 2 5 42 34 101
2011 Student 2 3 20 36 29 1 9 72 6 62
2008 Indeterminate (permanent) 11 21 29 23 12 1 3 36 33 10747
2008 Seasonal 11 2 11 17 42 0 18 72 15 18
2008 Term 6 14 28 24 21 3 4 48 22 780
2008 Casual 10 7 30 20 24 6 3 48 19 91
2008 Student 1 10 12 27 31 10 8 71 14 104

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 27 27 13 7 1 2 21 52 9825
2018 Term 13 22 29 19 14 2 2 34 36 348
2018 Casual 9 12 27 21 21 4 6 47 24 197
2018 Student 8 16 30 19 18 6 4 41 26 105
2017 Indeterminate (permanent) 23 27 26 12 7 1 3 20 52 11796
2017 Seasonal 11 30 19 8 11 11 9 24 52 10
2017 Term 16 23 26 14 12 2 7 29 43 408
2017 Casual 11 16 24 18 14 3 13 38 33 141
2017 Student 12 15 27 17 24 1 4 43 28 101
2014 Indeterminate (permanent) 25 28 26 12 6 1 2 18 55 14021
2014 Seasonal 28 25 31 5 7 4 0 13 55 18
2014 Term 18 22 26 17 9 3 5 28 43 365
2014 Casual 13 15 21 21 20 2 8 45 31 234
2014 Student 9 27 26 14 17 3 4 33 39 63
2011 Indeterminate (permanent) 21 26 27 14 7 1 3 22 50 15349
2011 Seasonal 24 18 27 14 11 0 7 27 44 24
2011 Term 13 25 26 17 12 5 2 31 41 538
2011 Casual 17 11 27 15 16 7 5 36 33 101
2011 Student 13 9 28 28 14 3 5 45 24 60
2008 Indeterminate (permanent) 19 26 29 15 8 1 2 23 47 10751
2008 Seasonal 21 20 4 17 21 0 18 46 50 18
2008 Term 12 20 28 18 15 3 4 35 35 780
2008 Casual 13 16 20 19 16 7 9 42 35 90
2008 Student 12 11 29 13 16 9 10 35 29 104

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 6 15 33 30 13 1 2 44 22 9795
2018 Term 2 7 24 34 29 1 3 66 9 349
2018 Casual 1 5 16 38 32 2 6 76 6 195
2018 Student 3 6 13 30 43 4 2 78 9 104
2017 Indeterminate (permanent) 6 14 32 28 14 1 3 44 22 11718
2017 Seasonal 0 0 19 42 8 0 32 73 0 10
2017 Term 2 8 19 35 26 2 7 67 12 402
2017 Casual 1 9 20 28 28 3 12 65 11 138
2017 Student 1 2 17 18 57 1 4 79 3 100
2014 Indeterminate (permanent) 7 15 34 30 12 1 2 43 22 13957
2014 Seasonal 4 5 33 34 25 0 0 58 8 18
2014 Term 4 7 26 37 20 2 4 60 12 364
2014 Casual 2 6 19 32 30 1 8 69 9 234
2014 Student 0 3 14 36 43 1 3 82 4 63
2011 Indeterminate (permanent) 7 16 32 28 13 1 3 43 24 15325
2011 Seasonal 8 32 10 21 21 0 8 46 44 24
2011 Term 5 10 24 30 23 2 6 58 16 541
2011 Casual 6 9 17 26 36 1 5 66 16 101
2011 Student 4 4 21 39 22 3 7 68 9 62
2008 Indeterminate (permanent) 7 16 33 29 12 0 2 42 24 10748
2008 Seasonal 11 4 31 5 31 0 18 45 18 18
2008 Term 3 9 26 32 26 1 3 61 12 777
2008 Casual 4 10 12 30 36 2 6 72 15 91
2008 Student 3 7 16 26 37 6 6 71 11 104

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 26 27 15 10 1 1 25 47 9836
2018 Term 6 17 23 27 22 4 2 52 24 349
2018 Casual 3 12 18 30 29 4 5 64 16 197
2018 Student 3 7 13 31 33 5 9 73 11 104
2017 Indeterminate (permanent) 19 24 28 16 9 1 3 26 45 11811
2017 Seasonal 11 34 8 0 27 0 20 34 56 10
2017 Term 8 16 24 24 21 2 6 49 25 404
2017 Casual 8 12 17 19 32 1 11 57 23 139
2017 Student 2 5 16 30 41 0 7 76 7 101
2014 Indeterminate (permanent) 23 27 27 13 7 1 2 21 51 14010
2014 Seasonal 24 31 19 18 5 0 4 24 56 18
2014 Term 16 18 25 20 14 2 5 37 36 365
2014 Casual 10 12 21 21 24 3 10 51 25 234
2014 Student 6 8 22 22 31 2 8 59 16 63
2011 Indeterminate (permanent) 17 24 29 17 10 1 3 27 43 15370
2011 Seasonal 15 19 31 18 14 0 3 34 35 24
2011 Term 6 14 29 27 17 3 5 47 22 544
2011 Casual 7 21 17 18 25 4 8 48 32 101
2011 Student 4 7 22 27 28 1 11 62 13 61
2008 Indeterminate (permanent) 16 24 29 18 10 1 2 29 41 10753
2008 Seasonal 0 16 30 5 29 0 20 42 20 18
2008 Term 5 13 29 24 22 3 4 49 20 781
2008 Casual 11 11 20 27 21 2 9 54 24 91
2008 Student 1 6 11 28 32 7 14 76 10 103

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 21 26 22 13 1 2 37 36 9806
2018 Term 8 14 19 26 26 4 3 56 23 346
2018 Casual 6 13 23 21 23 7 7 51 22 197
2018 Student 6 6 16 19 39 9 6 68 13 105
2017 Indeterminate (permanent) 13 20 26 22 14 2 5 38 35 11791
2017 Seasonal 11 19 11 0 16 0 43 28 52 10
2017 Term 5 13 22 21 26 5 8 54 21 403
2017 Casual 13 10 18 19 23 2 15 50 28 140
2017 Student 1 7 11 18 47 4 12 77 9 101
2014 Indeterminate (permanent) 12 19 27 23 14 1 4 39 33 13992
2014 Seasonal 19 7 42 22 5 5 0 29 27 18
2014 Term 9 14 21 25 19 5 7 50 26 363
2014 Casual 12 16 20 19 18 4 11 43 33 234
2014 Student 7 14 11 28 21 10 11 61 26 63
2011 Indeterminate (permanent) 12 18 25 23 15 1 5 40 32 15361
2011 Seasonal 11 14 4 27 15 3 26 59 36 24
2011 Term 10 19 19 20 18 6 7 44 34 539
2011 Casual 11 19 21 15 18 10 7 39 35 100
2011 Student 8 9 17 21 28 6 11 59 21 62
2008 Indeterminate (permanent) 13 21 25 21 14 2 4 37 36 10760
2008 Seasonal 0 8 15 18 18 11 30 61 14 18
2008 Term 7 16 21 24 21 4 7 51 25 779
2008 Casual 12 18 21 20 19 5 6 43 34 91
2008 Student 1 7 19 23 22 15 12 62 12 103

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 25 30 14 8 2 2 23 47 9839
2018 Term 11 20 31 17 15 4 2 35 32 347
2018 Casual 6 13 29 20 21 6 5 46 21 196
2018 Student 4 19 21 21 27 4 4 52 25 104
2017 Indeterminate (permanent) 20 24 30 13 8 2 4 22 46 11797
2017 Seasonal 11 0 19 42 8 0 20 62 14 10
2017 Term 13 18 28 16 14 5 7 34 35 408
2017 Casual 11 14 26 14 20 3 12 41 29 140
2017 Student 12 11 23 19 22 6 6 46 27 100
2014 Indeterminate (permanent) 20 25 30 13 7 2 3 21 47 14000
2014 Seasonal 24 7 41 5 10 10 4 17 36 18
2014 Term 14 15 29 17 13 7 4 34 33 365
2014 Casual 10 13 28 18 18 4 9 41 27 232
2014 Student 15 19 18 19 20 3 5 43 37 63
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 33 21 12 12 3 1 53 25 9819
2018 Term 26 29 22 10 5 5 2 60 16 352
2018 Casual 35 29 14 6 4 8 4 73 12 200
2018 Student 29 31 11 5 3 10 11 76 10 105
2017 Indeterminate (permanent) 21 33 17 12 11 3 2 57 25 11878
2017 Seasonal 0 57 11 0 20 11 0 64 23 10
2017 Term 34 28 17 8 7 4 3 65 16 410
2017 Casual 37 29 16 6 3 5 3 72 10 141
2017 Student 49 25 6 5 0 6 8 87 6 102
2014 Indeterminate (permanent) 23 33 17 13 11 3 1 58 25 14042
2014 Seasonal 27 43 12 5 13 0 0 70 17 18
2014 Term 28 35 16 7 7 5 2 68 15 363
2014 Casual 41 27 10 7 4 6 6 77 12 234
2014 Student 33 27 14 7 2 8 8 72 11 63

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 32 12 13 11 0 0 64 24 9795
2018 Term 42 29 14 11 4 0 0 71 15 352
2018 Casual 51 28 9 3 5 3 0 82 8 199
2018 Student 59 24 3 10 2 3 0 85 12 105
2017 Indeterminate (permanent) 33 32 12 12 10 1 0 66 22 11877
2017 Seasonal 22 38 19 0 20 0 0 60 20 10
2017 Term 44 31 9 10 5 1 0 76 15 410
2017 Casual 48 34 7 7 1 1 2 84 8 141
2017 Student 71 23 2 1 3 0 1 94 4 102
2014 Indeterminate (permanent) 32 32 11 12 11 1 0 65 24 14036
2014 Seasonal 37 34 12 5 12 0 0 71 17 18
2014 Term 37 38 11 8 5 1 0 76 13 363
2014 Casual 47 28 7 9 6 0 3 77 15 234
2014 Student 45 35 4 12 3 0 0 81 15 63

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 9 20 22 19 19 9 2 33 42 9791
2018 Term 13 21 21 17 14 13 1 39 36 350
2018 Casual 20 21 18 9 7 22 3 55 21 199
2018 Student 18 15 10 13 8 28 8 51 32 105
2017 Indeterminate (permanent) 9 20 20 21 19 10 2 33 45 11880
2017 Seasonal 0 16 19 20 22 22 0 21 55 10
2017 Term 14 19 16 20 16 12 2 39 42 409
2017 Casual 16 22 15 14 5 20 6 52 27 142
2017 Student 20 21 11 8 3 30 7 66 17 102
2014 Indeterminate (permanent) 8 20 19 22 21 8 2 31 47 14046
2014 Seasonal 11 34 14 10 22 9 0 49 35 18
2014 Term 10 24 19 16 19 9 2 39 40 364
2014 Casual 17 19 16 18 8 15 6 46 34 233
2014 Student 14 13 20 18 5 26 4 39 33 63

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 40 12 9 5 0 0 74 14 9779
2018 Term 46 39 7 4 4 0 0 85 8 351
2018 Casual 64 27 5 2 2 0 0 91 4 200
2018 Student 68 24 3 5 1 0 0 91 6 105
2017 Indeterminate (permanent) 32 41 12 9 6 0 0 73 15 11861
2017 Term 42 39 7 8 2 1 0 82 11 408
2017 Casual 54 31 8 6 0 0 1 86 6 141
2017 Student 68 27 4 1 0 0 0 95 1 102
2014 Indeterminate (permanent) 29 43 12 10 5 0 0 72 16 14034
2014 Seasonal 19 49 15 12 5 0 0 67 18 18
2014 Term 32 42 13 9 4 0 0 74 13 364
2014 Casual 50 33 6 7 3 0 1 84 10 233
2014 Student 54 34 11 1 0 0 0 87 1 63

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 41 16 7 5 1 0 72 12 9799
2018 Term 38 41 14 4 2 1 0 80 6 351
2018 Casual 52 30 10 4 1 3 1 84 5 200
2018 Student 58 32 7 0 1 1 1 92 1 105
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 35 16 10 7 0 0 66 17 9796
2018 Term 43 34 12 5 5 1 0 78 10 349
2018 Casual 47 32 11 4 3 2 2 81 7 198
2018 Student 43 38 10 5 1 0 4 84 6 104
2017 Indeterminate (permanent) 32 37 15 9 7 0 0 69 16 11889
2017 Seasonal 9 27 30 11 11 0 11 41 25 10
2017 Term 41 34 11 9 3 0 1 76 13 409
2017 Casual 51 25 11 5 2 2 3 81 8 142
2017 Student 56 31 6 4 1 0 1 89 5 102
2014 Indeterminate (permanent) 31 37 14 10 7 0 0 68 17 14046
2014 Seasonal 49 26 20 5 0 0 0 75 5 18
2014 Term 39 34 17 6 3 1 0 74 9 365
2014 Casual 47 27 14 4 4 1 3 78 8 234
2014 Student 40 42 7 7 2 0 1 83 9 63
2011 Indeterminate (permanent) 30 36 15 11 8 0 0 67 18 15428
2011 Seasonal 43 24 11 11 8 4 0 70 19 24
2011 Term 34 40 14 8 3 1 0 74 11 546
2011 Casual 39 38 9 7 8 0 0 77 15 99
2011 Student 40 39 3 15 4 0 0 79 19 62
2008 Indeterminate (permanent) 29 36 13 11 10 0 0 66 21 10802
2008 Seasonal 57 30 10 2 0 0 0 87 2 20
2008 Term 33 41 11 8 6 1 1 75 14 782
2008 Casual 45 38 9 1 6 0 1 83 7 93
2008 Student 45 34 10 9 1 0 1 80 10 103

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 31 16 8 7 1 0 70 15 9785
2018 Term 49 34 7 4 4 2 0 84 8 348
2018 Casual 60 29 6 2 0 3 0 92 3 198
2018 Student 63 24 5 3 0 4 2 92 3 104
2017 Indeterminate (permanent) 37 33 14 8 6 2 1 71 14 11885
2017 Seasonal 8 50 30 0 0 11 0 66 0 10
2017 Term 52 27 10 7 2 1 1 80 9 410
2017 Casual 57 28 8 3 1 2 1 88 4 142
2017 Student 64 25 5 2 1 1 2 92 3 102
2014 Indeterminate (permanent) 36 33 14 9 7 2 1 70 16 14046
2014 Seasonal 31 56 7 5 0 0 0 87 5 18
2014 Term 46 28 15 5 3 3 0 77 8 365
2014 Casual 56 27 7 4 2 3 1 87 6 234
2014 Student 54 38 4 3 0 1 0 93 3 63
2011 Indeterminate (permanent) 36 32 14 9 7 2 0 70 16 15424
2011 Seasonal 43 11 20 18 4 0 4 56 23 24
2011 Term 43 31 16 5 2 3 0 76 7 544
2011 Casual 50 28 5 7 3 6 0 84 11 99
2011 Student 57 12 21 8 0 2 0 70 8 61
2008 Indeterminate (permanent) 35 32 13 9 8 2 0 69 18 10803
2008 Seasonal 61 26 13 0 0 0 0 87 0 20
2008 Term 43 31 15 4 4 3 0 76 8 782
2008 Casual 44 33 13 5 4 1 1 78 9 93
2008 Student 62 23 6 5 0 2 2 89 5 103

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 33 14 10 7 0 0 69 18 9766
2018 Term 48 35 7 6 4 0 0 83 10 345
2018 Casual 57 30 5 4 0 2 0 90 4 198
2018 Student 56 29 10 5 0 1 0 85 5 104
2017 Indeterminate (permanent) 36 34 12 10 7 1 0 71 17 11885
2017 Seasonal 19 70 11 0 0 0 0 89 0 10
2017 Term 47 32 11 5 4 1 0 80 9 410
2017 Casual 61 22 10 3 3 0 1 84 6 141
2017 Student 70 19 4 3 3 0 1 89 6 100
2014 Indeterminate (permanent) 34 35 12 11 8 1 0 69 19 14049
2014 Seasonal 47 28 20 5 0 0 0 75 5 18
2014 Term 42 36 11 5 5 1 0 79 10 364
2014 Casual 52 27 11 6 2 1 2 80 8 234
2014 Student 52 32 8 6 2 0 0 84 8 63
2011 Indeterminate (permanent) 34 35 12 11 8 0 0 69 19 15420
2011 Seasonal 53 14 7 7 19 0 0 67 26 24
2011 Term 39 34 14 7 4 1 0 74 11 546
2011 Casual 49 26 11 8 4 2 0 76 13 99
2011 Student 50 26 14 9 0 0 0 76 9 62
2008 Indeterminate (permanent) 33 35 11 11 9 1 0 68 20 10801
2008 Seasonal 59 18 21 2 0 0 0 77 2 20
2008 Term 42 33 12 8 4 1 0 75 13 782
2008 Casual 43 39 10 3 4 0 1 82 8 93
2008 Student 51 24 12 10 1 1 1 76 11 103

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 45 29 14 6 6 1 0 75 12 9771
2018 Term 56 29 8 2 4 1 0 86 6 349
2018 Casual 70 21 7 1 1 0 0 91 3 198
2018 Student 74 15 7 2 1 1 0 90 3 104
2017 Indeterminate (permanent) 46 28 13 5 6 2 0 75 11 11869
2017 Seasonal 19 58 11 0 0 11 0 87 0 10
2017 Term 57 25 8 5 3 1 0 83 8 409
2017 Casual 73 16 7 1 1 2 1 92 1 142
2017 Student 81 13 6 0 0 0 0 94 0 101

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 29 14 8 8 0 0 69 17 9781
2018 Term 53 28 11 3 5 0 0 81 8 349
2018 Casual 64 23 9 2 2 0 0 88 4 197
2018 Student 62 26 6 5 1 0 0 88 6 103
2017 Indeterminate (permanent) 43 29 13 7 7 0 0 73 14 11835
2017 Seasonal 30 47 11 0 0 0 11 87 0 10
2017 Term 54 27 7 5 5 0 1 83 10 409
2017 Casual 67 21 7 2 2 0 1 89 4 139
2017 Student 76 18 4 2 0 0 0 94 2 101
2014 Indeterminate (permanent) 40 31 12 8 8 0 0 72 16 14031
2014 Seasonal 40 35 20 5 0 0 0 75 5 18
2014 Term 47 32 13 5 2 0 0 80 7 365
2014 Casual 64 20 7 3 3 0 3 87 6 234
2014 Student 55 26 10 7 0 0 2 83 7 63
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 35 18 12 7 3 5 59 22 2670
2018 Term 12 59 11 0 8 0 11 79 9 19
2017 Indeterminate (permanent) 21 38 16 12 6 2 5 63 20 3237
2017 Term 36 36 10 9 3 0 6 77 13 30
2014 Indeterminate (permanent) 22 36 16 11 8 2 4 62 20 3573
2014 Term 35 39 10 13 0 4 0 77 13 27

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 32 18 12 10 3 0 59 22 9866
2018 Term 37 34 12 7 4 5 1 75 12 351
2018 Casual 50 28 11 3 1 7 0 85 4 199
2018 Student 56 26 5 5 0 8 1 90 5 105
2017 Indeterminate (permanent) 25 33 17 11 9 4 0 61 21 11897
2017 Seasonal 19 30 8 34 9 0 0 49 43 10
2017 Term 36 32 15 7 4 5 1 72 12 410
2017 Casual 48 32 8 6 1 4 2 84 7 142
2017 Student 58 24 7 3 0 8 0 89 3 102
2014 Indeterminate (permanent) 22 34 17 12 11 5 0 58 24 14034
2014 Seasonal 34 29 30 7 0 0 0 63 7 18
2014 Term 27 32 21 9 5 6 0 62 15 365
2014 Casual 45 28 14 3 3 5 2 79 6 234
2014 Student 37 48 7 2 0 6 0 91 2 63
2011 Indeterminate (permanent) 22 31 19 12 11 4 0 56 24 15421
2011 Seasonal 26 25 25 10 8 6 0 54 20 24
2011 Term 28 36 18 8 3 5 1 69 12 545
2011 Casual 37 30 12 11 7 3 0 69 18 101
2011 Student 41 40 9 4 1 4 0 85 5 62

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 30 19 14 13 1 0 53 28 9830
2018 Term 35 32 16 10 5 3 1 69 15 350
2018 Casual 53 29 10 3 3 3 0 84 6 199
2018 Student 56 30 6 4 1 3 1 89 5 105
2017 Indeterminate (permanent) 21 32 18 15 13 2 0 53 28 11894
2017 Seasonal 19 38 0 22 20 0 0 57 43 10
2017 Term 34 34 14 8 7 3 1 70 15 409
2017 Casual 49 22 17 9 2 2 1 72 11 142
2017 Student 55 20 12 5 2 6 0 80 7 102
2014 Indeterminate (permanent) 18 30 19 16 14 2 0 49 31 14037
2014 Seasonal 27 36 18 13 7 0 0 63 20 18
2014 Term 24 34 23 10 8 2 0 59 18 365
2014 Casual 41 33 12 8 3 1 2 76 12 234
2014 Student 45 42 7 2 2 3 0 89 4 63
2011 Indeterminate (permanent) 19 32 19 14 15 2 0 52 29 15419
2011 Seasonal 25 28 10 33 4 0 0 53 37 24
2011 Term 29 35 18 8 7 2 0 66 16 544
2011 Casual 38 25 13 10 11 2 1 65 22 101
2011 Student 41 35 17 3 1 3 0 79 4 62
2008 Indeterminate (permanent) 22 34 17 13 12 2 0 57 25 10803
2008 Seasonal 22 35 15 21 0 7 0 62 22 20
2008 Term 31 35 17 8 5 3 0 69 13 781
2008 Casual 42 34 15 2 6 1 1 77 8 92
2008 Student 49 33 9 3 0 5 1 87 4 103

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 28 22 18 15 3 0 44 33 9831
2018 Term 24 29 23 14 6 5 1 55 21 347
2018 Casual 37 36 13 4 4 6 0 78 8 199
2018 Student 40 29 13 6 1 10 2 77 8 105
2017 Indeterminate (permanent) 14 29 21 18 14 3 0 45 34 11890
2017 Seasonal 11 24 22 20 11 11 0 39 36 10
2017 Term 26 30 16 15 8 4 1 59 24 409
2017 Casual 32 29 19 11 1 7 1 67 13 142
2017 Student 44 19 13 10 3 11 0 70 15 102
2014 Indeterminate (permanent) 12 27 22 20 16 3 0 40 37 14031
2014 Seasonal 18 33 14 25 7 4 0 53 33 18
2014 Term 17 28 23 15 11 6 0 48 28 365
2014 Casual 35 28 15 10 5 5 2 68 16 233
2014 Student 30 43 10 7 2 8 0 80 9 63
2011 Indeterminate (permanent) 11 32 21 19 13 4 0 44 34 15413
2011 Seasonal 22 25 27 11 8 3 4 51 20 24
2011 Term 17 36 21 12 7 7 1 57 20 545
2011 Casual 24 32 15 13 8 7 1 61 23 100
2011 Student 23 32 9 22 2 12 0 62 27 62
2008 Indeterminate (permanent) 11 33 19 19 13 4 0 46 34 10809
2008 Seasonal 22 29 24 18 0 7 0 55 19 20
2008 Term 18 34 20 14 8 6 0 56 23 777
2008 Casual 36 32 19 4 6 3 1 70 10 93
2008 Student 32 34 9 11 3 9 1 74 17 104

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 28 19 20 18 1 0 42 39 9841
2018 Term 25 30 20 14 8 2 0 57 23 351
2018 Casual 36 35 14 7 4 5 0 74 11 199
2018 Student 37 32 8 9 4 11 1 77 14 104
2017 Indeterminate (permanent) 13 30 18 20 17 2 0 44 37 11869
2017 Seasonal 8 16 22 32 11 11 0 27 48 10
2017 Term 21 35 15 17 8 3 0 58 26 410
2017 Casual 36 30 15 10 6 2 1 68 16 141
2017 Student 36 33 9 10 2 10 0 77 13 102
2014 Indeterminate (permanent) 12 29 18 21 18 2 0 41 40 14032
2014 Seasonal 18 37 23 7 14 0 0 55 22 18
2014 Term 18 31 22 16 9 3 0 51 26 364
2014 Casual 32 34 16 8 6 3 1 69 15 233
2014 Student 29 33 14 6 7 8 2 69 15 63
2011 Indeterminate (permanent) 12 32 18 21 15 2 0 45 37 15405
2011 Seasonal 21 21 18 14 22 3 0 44 38 24
2011 Term 19 36 17 17 6 5 0 58 24 544
2011 Casual 26 32 12 17 8 5 2 62 26 100
2011 Student 22 38 9 18 4 9 0 66 24 62
2008 Indeterminate (permanent) 13 36 15 21 13 2 0 50 35 10804
2008 Seasonal 21 38 31 4 0 7 0 63 4 20
2008 Term 20 39 15 15 7 3 0 61 23 781
2008 Casual 37 26 17 11 3 6 0 67 15 91
2008 Student 32 36 13 7 2 9 1 76 10 103
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 39 20 13 7 0 0 60 20 9831
2018 Term 27 43 16 10 3 1 1 71 13 349
2018 Casual 38 39 8 6 4 3 1 81 10 198
2018 Student 44 34 11 6 1 4 1 82 7 104
2017 Indeterminate (permanent) 21 39 19 12 7 1 0 61 20 11874
2017 Seasonal 8 49 20 0 11 0 11 64 13 10
2017 Term 26 42 18 7 5 2 1 70 12 409
2017 Casual 38 42 10 7 1 1 1 82 8 142
2017 Student 47 31 14 4 3 0 1 79 7 102
2014 Indeterminate (permanent) 19 37 19 13 9 2 0 58 22 14042
2014 Seasonal 23 26 32 7 0 11 0 55 8 18
2014 Term 25 40 20 8 3 4 0 68 12 365
2014 Casual 43 34 10 5 3 4 2 81 8 234
2014 Student 39 34 16 7 2 2 0 75 9 63
2011 Indeterminate (permanent) 21 42 18 12 6 1 0 64 18 15418
2011 Seasonal 25 34 7 15 19 0 0 59 34 24
2011 Term 26 41 19 6 4 2 0 70 11 543
2011 Casual 34 31 14 14 3 2 2 68 18 101
2011 Student 38 36 8 9 5 1 2 76 15 62

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 38 16 10 7 1 1 67 17 9827
2018 Term 39 34 12 10 3 2 0 75 13 348
2018 Casual 49 28 10 4 4 2 3 81 8 197
2018 Student 32 36 8 13 6 3 3 71 20 104
2017 Indeterminate (permanent) 32 39 13 8 5 2 1 73 14 11853
2017 Seasonal 0 46 22 11 9 0 11 52 23 10
2017 Term 39 35 8 9 4 4 1 79 13 410
2017 Casual 51 24 10 7 2 2 3 79 10 142
2017 Student 37 34 11 7 2 6 3 78 10 102
2014 Indeterminate (permanent) 33 39 12 8 5 2 1 74 13 14044
2014 Seasonal 22 60 0 0 17 0 0 83 17 18
2014 Term 35 38 14 6 2 3 2 77 8 365
2014 Casual 51 28 7 3 2 6 1 86 6 234
2014 Student 38 33 9 9 2 3 5 78 12 63
2011 Indeterminate (permanent) 35 37 11 7 5 3 1 75 13 15406
2011 Seasonal 30 24 25 6 8 8 0 58 15 24
2011 Term 39 34 13 7 2 4 1 77 10 543
2011 Casual 44 26 11 6 6 5 2 75 13 100
2011 Student 36 27 11 12 2 11 2 72 16 61
2008 Indeterminate (permanent) 33 36 12 9 6 3 1 73 15 10800
2008 Seasonal 43 33 19 2 0 2 0 78 3 20
2008 Term 38 35 14 6 3 3 1 76 9 781
2008 Casual 44 32 7 7 4 3 3 81 12 93
2008 Student 31 31 12 10 6 5 4 69 18 104

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 37 19 9 6 1 0 65 15 9814
2018 Term 35 40 16 6 2 0 0 76 8 349
2018 Casual 52 29 12 4 2 1 0 82 6 198
2018 Student 49 26 13 5 0 7 1 81 5 104

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 29 20 13 13 5 1 51 28 9823
2018 Term 30 29 18 8 8 6 2 64 17 347
2018 Casual 42 25 16 5 3 4 4 73 9 199
2018 Student 34 26 13 9 2 12 5 71 13 104
2017 Indeterminate (permanent) 21 29 17 13 13 5 1 54 28 11846
2017 Seasonal 8 27 22 22 9 11 0 39 36 10
2017 Term 29 28 16 11 8 7 2 62 20 409
2017 Casual 40 24 12 6 2 13 4 77 9 141
2017 Student 32 27 11 2 7 12 10 75 11 102
2014 Indeterminate (permanent) 19 28 17 15 14 6 1 50 31 14033
2014 Seasonal 26 17 30 10 13 4 0 45 24 18
2014 Term 22 30 20 10 10 7 1 56 22 365
2014 Casual 30 20 16 7 7 10 9 63 17 234
2014 Student 33 21 20 8 0 14 5 66 10 63
2011 Indeterminate (permanent) 18 28 18 14 14 7 1 50 30 15426
2011 Seasonal 22 18 18 25 16 0 0 40 41 23
2011 Term 22 27 20 12 8 9 2 55 23 545
2011 Casual 23 22 16 11 11 11 8 55 26 101
2011 Student 35 25 9 12 2 14 4 72 17 62

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 31 20 15 14 1 0 51 29 9816
2018 Term 30 35 17 9 4 3 1 68 14 350
2018 Casual 38 28 19 3 2 6 4 73 6 198
2018 Student 46 33 12 3 1 5 1 84 4 104
2017 Indeterminate (permanent) 21 33 17 15 12 2 1 55 28 11888
2017 Seasonal 8 28 30 22 11 0 0 36 34 10
2017 Term 33 36 11 9 6 3 2 73 16 411
2017 Casual 34 27 18 6 1 8 7 71 8 142
2017 Student 61 22 6 5 1 3 2 88 6 102
2014 Indeterminate (permanent) 18 31 18 17 15 2 0 49 33 14040
2014 Seasonal 15 22 45 7 7 4 0 39 15 18
2014 Term 23 35 18 12 7 4 2 61 20 363
2014 Casual 27 25 10 11 5 9 14 67 20 233
2014 Student 41 28 11 9 2 7 1 76 12 63
2011 Indeterminate (permanent) 23 34 16 14 12 1 0 57 26 15419
2011 Seasonal 17 29 24 12 12 0 7 50 25 24
2011 Term 29 33 18 12 5 2 1 64 17 544
2011 Casual 31 26 10 8 8 8 8 68 19 100
2011 Student 34 27 13 4 2 13 8 76 8 61
2008 Indeterminate (permanent) 21 36 16 14 12 1 0 57 26 10806
2008 Seasonal 27 23 41 2 0 7 0 54 2 21
2008 Term 25 37 18 11 6 3 0 64 17 780
2008 Casual 31 27 19 8 7 1 8 63 16 93
2008 Student 35 33 10 5 4 11 1 78 11 104

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 15 23 17 16 24 1 3 40 42 9831
2018 Term 24 30 19 11 8 4 5 59 21 348
2018 Casual 26 25 16 6 7 5 16 64 16 199
2018 Student 32 30 15 4 3 5 10 74 8 105
2017 Indeterminate (permanent) 14 24 16 17 23 2 5 41 42 11889
2017 Seasonal 0 19 28 22 11 0 19 24 42 10
2017 Term 25 30 17 9 9 3 7 61 20 411
2017 Casual 21 19 12 10 6 6 27 59 23 141
2017 Student 45 17 6 7 4 7 14 78 14 101
2014 Indeterminate (permanent) 11 21 15 17 29 2 4 35 49 14046
2014 Seasonal 15 7 54 0 12 11 0 25 14 18
2014 Term 14 26 20 15 14 5 6 45 32 364
2014 Casual 12 14 14 8 15 5 30 42 36 234
2014 Student 23 18 6 15 5 10 23 60 31 63
2011 Indeterminate (permanent) 13 23 16 17 25 1 4 39 44 15418
2011 Seasonal 18 18 17 28 19 0 0 36 46 24
2011 Term 13 25 19 16 16 3 7 43 36 545
2011 Casual 15 19 6 13 17 6 23 48 43 100
2011 Student 31 12 22 3 6 9 17 58 12 61
2008 Indeterminate (permanent) 15 27 14 17 22 2 3 44 41 10806
2008 Seasonal 21 29 16 2 2 12 19 71 5 21
2008 Term 16 30 21 14 10 4 6 50 26 780
2008 Casual 23 19 12 11 8 6 20 58 26 93
2008 Student 20 36 8 9 5 9 14 73 17 104

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 37 23 11 9 2 0 56 20 9826
2018 Term 26 41 21 6 3 3 1 69 9 350
2018 Casual 42 34 13 4 3 2 2 79 7 199
2018 Student 28 47 15 2 1 5 3 81 3 103
2017 Indeterminate (permanent) 19 38 21 11 8 3 0 59 20 11896
2017 Seasonal 0 38 39 11 11 0 0 38 22 10
2017 Term 28 36 19 8 4 4 1 67 13 411
2017 Casual 37 39 12 3 1 6 2 83 4 140
2017 Student 42 32 14 5 1 4 2 78 7 102

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 36 18 4 3 2 0 74 8 9820
2018 Term 43 34 15 4 1 2 1 80 5 347
2018 Casual 57 26 11 1 1 4 0 87 2 198
2018 Student 52 30 8 3 0 7 0 89 3 105
2017 Indeterminate (permanent) 33 36 18 5 4 3 1 72 9 11880
2017 Seasonal 0 36 30 22 0 11 0 41 25 10
2017 Term 45 33 12 3 2 3 2 81 6 411
2017 Casual 54 29 6 1 1 5 3 92 2 141
2017 Student 59 19 8 3 1 9 1 87 4 102
2014 Indeterminate (permanent) 35 36 17 4 3 4 1 75 7 14045
2014 Seasonal 33 47 20 0 0 0 0 80 0 18
2014 Term 38 39 13 2 3 4 1 81 5 364
2014 Casual 52 26 12 2 2 4 2 83 4 233
2014 Student 56 23 8 5 0 4 3 86 6 63

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 39 16 6 4 1 0 74 10 9819
2018 Term 48 33 13 3 1 1 0 82 5 346
2018 Casual 57 32 7 2 1 1 0 90 3 199
2018 Student 62 29 5 3 0 2 0 92 3 105
2017 Indeterminate (permanent) 32 41 15 6 3 2 0 75 10 11861
2017 Seasonal 8 49 32 0 11 0 0 57 11 10
2017 Term 46 36 10 6 1 2 0 83 7 408
2017 Casual 53 35 7 2 0 2 1 91 2 141
2017 Student 68 22 9 1 0 0 0 90 1 102
2014 Indeterminate (permanent) 34 38 16 6 4 3 0 74 10 14041
2014 Seasonal 26 50 19 0 0 0 5 80 0 18
2014 Term 37 40 14 4 2 3 0 79 6 364
2014 Casual 52 31 10 4 0 1 1 85 5 234
2014 Student 55 31 11 1 0 0 1 88 1 63
2011 Indeterminate (permanent) 27 38 18 8 5 3 0 68 13 15416
2011 Seasonal 33 24 22 10 8 3 0 59 18 24
2011 Term 34 40 16 5 2 3 0 77 7 545
2011 Casual 41 39 9 7 0 2 1 83 8 100
2011 Student 54 35 5 3 0 3 0 92 3 62

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 38 11 6 4 0 0 79 10 9819
2018 Term 61 30 5 2 2 0 0 91 4 346
2018 Casual 67 27 5 0 1 0 0 94 1 198
2018 Student 76 22 2 0 0 0 0 98 0 105
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 11875
2017 Seasonal 8 60 11 20 0 0 0 68 20 10
2017 Term 58 29 6 5 1 0 0 87 6 408
2017 Casual 69 25 3 1 1 0 1 95 2 142
2017 Student 78 15 5 0 1 0 0 94 1 102
2014 Indeterminate (permanent) 40 38 11 6 4 0 0 78 10 14031
2014 Seasonal 47 26 13 7 7 0 0 73 14 18
2014 Term 48 38 9 3 1 1 0 87 4 364
2014 Casual 64 23 8 2 1 0 1 89 3 234
2014 Student 67 24 9 0 0 0 0 91 0 63
2011 Indeterminate (permanent) 37 39 12 6 5 0 0 77 11 15401
2011 Seasonal 40 38 11 3 8 0 0 78 11 24
2011 Term 47 41 8 3 1 0 0 87 4 542
2011 Casual 59 26 10 3 2 0 0 85 5 100
2011 Student 67 28 3 0 0 1 0 97 0 62
2008 Indeterminate (permanent) 35 41 11 7 5 0 0 76 13 10799
2008 Seasonal 47 41 12 0 0 0 0 88 0 20
2008 Term 47 39 8 4 2 0 0 87 6 779
2008 Casual 60 24 11 3 2 0 0 84 5 91
2008 Student 67 28 3 2 0 1 0 95 2 103

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 32 19 9 7 1 0 65 16 9825
2018 Term 51 29 12 5 3 0 0 80 8 348
2018 Casual 57 28 9 2 3 0 0 85 5 197
2018 Student 56 31 9 3 1 1 0 87 4 104
2017 Indeterminate (permanent) 32 34 17 9 7 1 0 66 16 11862
2017 Seasonal 27 41 11 0 11 9 0 75 12 10
2017 Term 51 29 12 6 2 0 0 80 8 410
2017 Casual 53 34 9 2 1 1 1 88 3 141
2017 Student 66 22 10 1 1 0 0 88 2 102
2014 Indeterminate (permanent) 27 36 17 11 8 1 0 64 19 14048
2014 Seasonal 32 33 20 14 0 0 0 65 14 18
2014 Term 39 39 14 4 4 1 0 79 8 365
2014 Casual 56 27 9 4 3 0 0 83 7 233
2014 Student 46 38 11 1 4 0 0 83 5 63
2011 Indeterminate (permanent) 30 37 18 8 6 1 0 67 15 15431
2011 Seasonal 40 29 16 3 12 0 0 69 15 24
2011 Term 39 40 14 6 1 1 0 79 7 544
2011 Casual 51 29 11 7 2 0 0 80 9 100
2011 Student 57 32 8 2 0 1 0 90 2 62

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 34 18 10 7 0 0 66 17 9789
2018 Term 48 33 11 4 4 0 0 81 8 340
2018 Casual 58 29 10 1 2 0 0 87 3 198
2018 Student 57 34 7 0 2 0 1 91 2 104
2017 Indeterminate (permanent) 30 36 16 10 7 0 0 67 17 11864
2017 Seasonal 27 41 9 22 0 0 0 68 22 10
2017 Term 47 33 12 5 3 0 0 80 8 409
2017 Casual 57 31 8 2 1 0 1 89 3 142
2017 Student 64 25 7 3 1 0 0 89 4 102
2014 Indeterminate (permanent) 25 38 17 12 8 0 0 63 20 14047
2014 Seasonal 32 41 13 7 7 0 0 73 14 18
2014 Term 34 43 12 6 5 1 0 78 10 365
2014 Casual 58 24 10 5 2 0 1 83 7 234
2014 Student 52 35 10 0 3 0 0 86 3 63
2011 Indeterminate (permanent) 27 40 16 10 7 0 0 67 16 15416
2011 Seasonal 33 49 11 3 4 0 0 82 7 24
2011 Term 37 40 16 5 2 0 0 77 7 545
2011 Casual 49 28 6 11 5 0 0 77 16 100
2011 Student 59 30 8 2 1 0 0 89 3 62
2008 Indeterminate (permanent) 31 40 13 10 5 0 0 71 15 10798
2008 Seasonal 52 36 12 0 0 0 0 88 0 20
2008 Term 42 40 11 5 2 0 0 82 7 781
2008 Casual 47 34 12 3 4 0 0 81 7 92
2008 Student 52 30 5 13 0 0 0 82 13 103

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 26 19 11 9 2 0 60 20 9828
2018 Term 47 24 15 6 4 3 0 74 11 348
2018 Casual 52 21 12 6 3 2 3 77 10 200
2018 Student 36 19 19 11 2 11 1 63 15 105
2017 Indeterminate (permanent) 32 27 18 11 9 3 1 61 21 11865
2017 Seasonal 8 30 30 22 9 0 0 38 32 10
2017 Term 43 23 16 7 5 5 1 71 12 410
2017 Casual 51 18 19 2 2 4 4 76 4 142
2017 Student 44 29 8 9 5 4 1 77 15 102
2014 Indeterminate (permanent) 30 27 18 12 10 3 0 58 23 14039
2014 Seasonal 32 26 12 13 7 10 0 64 22 18
2014 Term 37 31 13 9 6 4 0 70 16 365
2014 Casual 52 17 15 7 3 2 3 73 10 233
2014 Student 37 20 17 13 9 3 1 59 23 63
2011 Indeterminate (permanent) 32 28 16 11 9 4 0 62 21 15425
2011 Seasonal 36 25 7 15 3 10 4 71 21 24
2011 Term 42 24 18 7 4 4 1 69 12 545
2011 Casual 45 26 10 8 6 3 3 75 15 100
2011 Student 50 22 11 8 2 6 0 77 11 62
2008 Indeterminate (permanent) 32 28 15 11 9 4 1 63 21 10792
2008 Seasonal 69 6 19 0 2 3 0 78 2 20
2008 Term 40 26 16 7 6 5 0 70 13 781
2008 Casual 48 17 16 4 4 8 2 73 9 92
2008 Student 33 31 5 9 9 9 4 73 21 103
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 23 44 32 9872
2018 Term 19 51 30 351
2018 Casual 32 30 38 198
2018 Student 49 15 36 104
2017 Indeterminate (permanent) 23 46 30 11899
2017 Seasonal 19 19 62 10
2017 Term 18 55 27 410
2017 Casual 29 41 31 141
2017 Student 46 22 32 102
2014 Indeterminate (permanent) 22 46 32 14044
2014 Seasonal 20 54 25 18
2014 Term 20 51 29 363
2014 Casual 41 25 34 233
2014 Student 49 13 38 63
2011 Indeterminate (permanent) 21 50 29 15439
2011 Seasonal 18 57 25 24
2011 Term 21 50 28 544
2011 Casual 49 30 20 101
2011 Student 51 20 29 62

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 31 29 27 5 0 7 2434
2018 Term 11 28 21 5 31 4 77
2018 Casual 18 3 8 1 66 3 67
2017 Indeterminate (permanent) 33 28 27 5 0 7 2905
2017 Term 4 14 18 11 46 7 83
2017 Casual 13 11 6 2 64 4 43
2017 Student 0 5 7 0 88 0 48
2014 Indeterminate (permanent) 32 24 26 9 9999 9 3329
2014 Term 16 25 21 11 9999 28 83
2014 Casual 23 6 6 11 9999 53 100
2014 Student 0 9 21 24 9999 46 32
2011 Indeterminate (permanent) 29 31 28 6 9999 7 3504
2011 Term 11 20 27 9 9999 32 130
2011 Casual 19 9 5 7 9999 59 52
2011 Student 0 23 8 12 9999 57 34
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 16 84 9851
2018 Term 13 87 353
2018 Casual 5 95 198
2018 Student 10 90 102

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 1512
2018 Term 51 47

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 63 1512
2018 Term 50 47

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 1512

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 1512
2018 Term 0 47
2018 Casual 0 10
2018 Student 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 1512
2018 Student 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 1512
2018 Term 0 47
2018 Casual 0 10
2018 Student 0 10

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 1512
2018 Student 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 1510
2018 Term 37 47

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 43 1510
2018 Term 39 47

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 1510
2018 Term 29 47

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 41 1510
2018 Term 38 47

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 37 1510
2018 Term 33 47

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 55 1510
2018 Term 53 47

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 1510
2018 Term 34 47

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 1510
2018 Casual 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 1510

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 1510
2018 Term 20 47

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 1510
2018 Term 47 47

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 31 1510
2018 Term 29 47

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 1510
2018 Term 19 47

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 49 1513
2018 Term 50 47

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 1513
2018 Term 23 47

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 1513

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 1513
2018 Term 12 47
2018 Casual 0 10
2018 Student 0 10

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 1513

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1513
2018 Term 12 47
2018 Casual 0 10
2018 Student 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 1513
2018 Term 17 47

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1513

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 25 1513
2018 Term 29 47

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1346
2018 Term 25 42

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 1346
2018 Term 24 42

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 1346
2018 Term 18 42

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 1346
2018 Term 18 42

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1346
2018 Term 16 42

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1346

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 1346
2018 Term 11 42

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 1346
2018 Student 50 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 1346

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 1346
2018 Term 14 42

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 1346
2018 Casual 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 1346
2018 Term 38 42

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 1346
2018 Term 0 42
2018 Casual 0 10
2018 Student 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 57 1346
2018 Term 53 42

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 1346

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 1346

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 24 22 9 9 13 3 52 22 9826
2018 Term 27 24 18 5 5 17 5 65 12 351
2018 Casual 38 18 16 1 2 19 6 75 4 200
2018 Student 26 11 8 2 3 39 12 75 10 104
2017 Indeterminate (permanent) 20 26 20 9 8 13 3 55 21 11888
2017 Seasonal 0 8 30 32 0 30 0 11 45 10
2017 Term 26 21 19 5 4 16 9 63 12 410
2017 Casual 33 19 18 1 1 18 10 72 2 142
2017 Student 27 17 11 3 0 30 12 76 6 102
2014 Indeterminate (permanent) 17 25 21 9 9 16 3 52 22 14046
2014 Seasonal 24 38 12 0 13 5 8 71 15 18
2014 Term 22 24 23 5 5 17 5 58 12 365
2014 Casual 33 21 14 3 4 19 7 72 9 233
2014 Student 25 11 15 2 0 29 18 68 4 63

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 33 18 7 7 3 0 67 14 9823
2018 Term 41 32 14 4 3 5 1 77 7 352
2018 Casual 53 29 9 1 2 4 1 87 3 200
2018 Student 43 18 13 1 1 22 2 81 3 104
2017 Indeterminate (permanent) 33 34 16 7 6 3 0 70 14 11865
2017 Seasonal 8 19 30 20 0 22 0 35 26 10
2017 Term 44 32 13 4 2 4 2 81 6 410
2017 Casual 52 29 8 2 0 6 3 89 2 141
2017 Student 49 27 9 4 0 9 2 85 5 102
2014 Indeterminate (permanent) 26 34 19 8 7 6 1 65 15 14029
2014 Seasonal 42 16 14 10 7 0 10 64 20 18
2014 Term 31 35 18 5 3 7 2 72 8 364
2014 Casual 44 24 11 5 2 12 3 80 8 234
2014 Student 38 20 23 0 0 13 6 71 0 63
2011 Indeterminate (permanent) 32 37 16 7 4 3 0 72 11 15405
2011 Seasonal 32 30 27 0 8 3 0 64 8 23
2011 Term 45 33 14 3 1 4 0 81 5 544
2011 Casual 43 27 11 12 1 7 0 75 13 101
2011 Student 40 31 8 5 0 17 0 84 6 62
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 8 92 9831
2018 Term 3 97 353
2018 Casual 0 100 200

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 715

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 76 715

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 715

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 715

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 715

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 715

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 715

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 19 716

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 715

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 715

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 715

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 715

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 715

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 715

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 715

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 715

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 715

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 715

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 715

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 1 715

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 25 715

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 714

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 15 714

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 714

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 19 714

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 714

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 714

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 714

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 714

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 46 715

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 650

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 650

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 650

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 650

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 2 650

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 650

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 650

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 650

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 650

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 650

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 650

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 651

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 650

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 68 650

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 650

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 650

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 23 27 5 4 17 3 55 11 9830
2018 Term 27 27 16 1 2 23 4 73 4 349
2018 Casual 34 16 19 1 1 24 5 71 3 197
2018 Student 26 10 10 2 0 42 10 74 4 105
2017 Indeterminate (permanent) 21 25 23 4 4 19 4 60 10 11874
2017 Seasonal 0 30 19 0 0 51 0 62 0 10
2017 Term 26 22 18 1 2 22 8 69 5 410
2017 Casual 30 14 23 0 1 23 10 65 1 142
2017 Student 37 17 9 1 1 22 13 83 3 102
2014 Indeterminate (permanent) 19 23 23 4 4 22 5 58 11 14041
2014 Seasonal 24 4 35 0 0 25 13 44 0 18
2014 Term 20 27 19 5 3 21 5 64 10 363
2014 Casual 33 18 18 2 1 19 8 70 4 233
2014 Student 22 22 14 1 0 24 17 74 2 63

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 32 21 5 4 5 0 69 9 9819
2018 Term 42 33 13 2 2 6 1 82 4 349
2018 Casual 54 22 12 1 1 8 1 84 2 197
2018 Student 43 18 12 1 1 23 2 82 3 104
2017 Indeterminate (permanent) 34 34 17 4 3 7 1 74 8 11867
2017 Seasonal 8 36 11 11 0 34 0 66 17 10
2017 Term 43 32 13 2 1 7 2 82 3 409
2017 Casual 43 24 16 1 1 10 6 80 1 142
2017 Student 50 25 13 2 0 6 4 83 2 102
2014 Indeterminate (permanent) 29 33 20 5 3 10 1 69 9 14023
2014 Seasonal 35 28 27 0 0 10 0 70 0 18
2014 Term 32 34 16 4 3 10 2 75 7 364
2014 Casual 46 19 13 4 2 12 4 77 7 234
2014 Student 43 22 18 1 0 13 3 77 2 63
2011 Indeterminate (permanent) 36 37 15 4 2 5 0 77 7 15425
2011 Seasonal 32 33 8 3 0 16 8 85 5 24
2011 Term 44 33 14 3 1 6 0 82 4 546
2011 Casual 46 30 9 4 0 11 0 85 4 100
2011 Student 47 26 9 4 0 11 2 85 5 62
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 22 21 15 21 0 1 42 37 9875
2018 Term 22 20 19 18 20 0 1 42 38 351
2018 Casual 27 28 18 11 14 1 0 56 26 200
2018 Student 20 30 22 11 14 1 2 51 26 105
2017 Indeterminate (permanent) 21 22 20 15 20 0 1 44 36 11856
2017 Seasonal 8 30 19 0 43 0 0 38 43 10
2017 Term 12 26 22 14 25 0 1 38 39 410
2017 Casual 20 21 12 20 24 0 2 42 46 142
2017 Student 19 18 19 16 26 0 2 38 42 102

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 28 27 14 9 0 1 49 23 9869
2018 Term 36 34 22 4 4 0 0 70 8 353
2018 Casual 53 27 13 3 2 0 1 81 5 199
2018 Student 39 27 25 7 1 0 2 67 8 105
2017 Indeterminate (permanent) 23 28 25 14 9 0 1 52 23 11858
2017 Seasonal 36 22 11 19 0 0 11 66 21 10
2017 Term 39 32 17 7 2 0 2 73 10 410
2017 Casual 52 24 11 7 2 0 4 79 10 141
2017 Student 49 35 10 2 2 0 1 86 4 102

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 32 22 11 5 0 1 61 17 9814
2018 Term 45 31 15 6 1 0 1 78 7 348
2018 Casual 62 22 9 3 1 0 2 86 5 197
2018 Student 52 24 14 4 3 1 2 79 7 103
2017 Indeterminate (permanent) 30 31 21 10 5 0 2 62 16 11817
2017 Seasonal 38 22 9 19 0 0 11 69 21 10
2017 Term 48 26 16 4 3 0 3 76 7 407
2017 Casual 56 25 8 2 2 1 6 86 5 141
2017 Student 69 20 5 3 1 0 2 90 4 102

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 22 23 17 18 0 1 41 35 9834
2018 Term 34 26 18 10 10 1 1 62 20 351
2018 Casual 41 28 16 8 4 1 2 72 12 197
2018 Student 48 20 16 7 6 1 3 70 13 105
2017 Indeterminate (permanent) 18 23 22 18 17 1 2 43 35 11851
2017 Seasonal 27 11 28 22 0 0 11 43 25 10
2017 Term 33 22 17 14 10 1 3 57 25 409
2017 Casual 41 24 14 8 6 1 6 70 15 141
2017 Student 50 31 7 6 3 0 2 83 10 102

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 51 22 12 5 3 0 7 79 9 9838
2018 Term 67 16 6 3 2 1 5 88 5 351
2018 Casual 73 13 3 0 1 1 9 95 2 197
2018 Student 68 20 6 2 0 0 5 92 2 105
2017 Indeterminate (permanent) 47 23 12 5 3 1 10 79 8 11823
2017 Seasonal 38 11 17 0 0 0 34 75 0 10
2017 Term 58 18 10 1 1 1 10 86 3 407
2017 Casual 67 8 2 1 1 1 21 95 2 138
2017 Student 82 11 2 0 1 0 4 97 1 102

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 28 19 9 6 0 1 65 16 9858
2018 Term 49 26 15 5 4 0 1 76 9 351
2018 Casual 66 18 9 2 2 0 4 86 4 199
2018 Student 41 29 19 4 7 0 1 70 11 105
2017 Indeterminate (permanent) 36 31 19 8 5 0 1 68 13 11809
2017 Seasonal 50 32 8 11 0 0 0 81 11 10
2017 Term 47 30 12 7 4 0 1 77 10 409
2017 Casual 69 16 11 1 0 1 3 88 1 139
2017 Student 54 23 12 8 2 1 0 78 10 102

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 33 24 11 6 1 1 59 17 9821
2018 Term 39 30 19 7 3 0 1 70 10 351
2018 Casual 56 27 10 1 1 1 3 87 2 199
2018 Student 54 25 14 3 1 1 2 81 4 104
2017 Indeterminate (permanent) 28 32 22 11 5 0 1 61 16 11808
2017 Seasonal 30 22 27 20 0 0 0 53 20 10
2017 Term 41 31 14 5 3 3 2 76 9 408
2017 Casual 57 19 11 9 0 1 4 80 9 140
2017 Student 54 26 17 2 1 1 0 81 3 102

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 31 24 14 8 0 1 54 22 9815
2018 Term 34 36 21 6 2 0 1 70 9 349
2018 Casual 51 28 13 7 0 1 0 80 8 197
2018 Student 43 30 18 4 3 0 2 75 7 104
2017 Indeterminate (permanent) 23 31 23 14 7 0 1 55 21 11809
2017 Seasonal 30 42 9 8 11 0 0 72 19 10
2017 Term 33 34 18 6 5 2 1 70 11 407
2017 Casual 51 23 10 9 2 2 4 79 11 140
2017 Student 53 24 18 3 0 1 1 78 3 102

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 30 22 12 8 0 1 58 20 9800
2018 Term 40 29 18 9 3 0 1 69 12 349
2018 Casual 49 27 13 8 3 1 0 77 10 200
2018 Student 27 38 19 8 6 0 2 67 14 104
2017 Indeterminate (permanent) 29 31 20 12 7 0 1 61 19 11813
2017 Seasonal 30 42 17 0 11 0 0 72 11 10
2017 Term 38 33 15 6 5 2 2 74 11 409
2017 Casual 54 21 12 8 2 1 3 78 10 141
2017 Student 48 21 20 7 2 1 0 71 9 101

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 32 19 11 5 0 1 65 15 9788
2018 Term 47 28 17 6 2 0 0 75 7 350
2018 Casual 49 28 17 3 2 0 1 78 5 197
2018 Student 38 24 25 10 2 0 1 63 12 104
2017 Indeterminate (permanent) 33 31 19 9 5 1 2 66 14 11761
2017 Seasonal 53 40 8 0 0 0 0 92 0 10
2017 Term 45 32 12 5 2 2 2 80 7 408
2017 Casual 57 21 7 8 1 1 5 83 9 139
2017 Student 50 30 15 1 2 1 1 82 3 102

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 27 14 5 3 0 2 78 8 9764
2018 Term 62 18 13 4 1 0 2 82 5 349
2018 Casual 74 13 8 1 1 1 2 89 2 197
2018 Student 66 18 10 4 0 0 2 86 4 104
2017 Indeterminate (permanent) 51 27 13 5 2 0 1 80 7 11862
2017 Seasonal 48 34 8 11 0 0 0 81 11 10
2017 Term 67 21 8 1 1 0 2 90 3 410
2017 Casual 77 15 6 0 0 0 2 94 0 142
2017 Student 79 14 7 0 0 0 0 93 0 102

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 65 18 7 2 2 1 4 87 5 9782
2018 Term 73 15 7 1 0 0 4 92 1 349
2018 Casual 77 14 5 0 0 1 2 94 0 199
2018 Student 79 12 6 0 0 0 4 94 0 104

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 67 14 7 4 5 1 2 83 9 9784
2018 Term 78 9 5 3 3 0 2 88 6 350
2018 Casual 85 9 1 0 2 1 2 97 2 198
2018 Student 82 6 6 1 2 0 4 91 3 103
2017 Indeterminate (permanent) 69 15 6 4 3 1 2 86 7 11861
2017 Seasonal 53 38 0 9 0 0 0 91 9 10
2017 Term 76 11 8 2 1 0 2 89 3 410
2017 Casual 86 7 2 1 1 0 3 97 1 141
2017 Student 87 7 0 2 1 1 2 97 3 102

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 29 12 5 3 0 1 79 8 9829
2018 Term 63 22 9 3 3 0 1 85 6 351
2018 Casual 72 19 5 3 0 1 1 92 3 200
2018 Student 74 14 3 5 1 1 2 91 6 105
2017 Indeterminate (permanent) 50 30 11 5 3 0 1 82 8 11850
2017 Seasonal 48 52 0 0 0 0 0 100 0 10
2017 Term 58 26 8 3 2 1 2 86 5 410
2017 Casual 77 14 6 1 1 0 1 93 2 142
2017 Student 77 15 5 1 1 0 1 93 2 102

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 23 13 7 6 0 1 73 14 9804
2018 Term 66 19 6 4 3 0 1 86 8 349
2018 Casual 78 12 5 1 2 1 1 91 4 198
2018 Student 75 13 7 2 1 0 2 90 3 104
2017 Indeterminate (permanent) 54 24 10 6 5 0 1 79 12 11861
2017 Seasonal 42 19 19 20 0 0 0 61 20 10
2017 Term 67 16 7 4 3 0 3 86 7 409
2017 Casual 82 12 2 1 2 0 2 96 2 141
2017 Student 81 9 6 1 1 0 2 92 2 102

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 14 6 2 1 0 25 87 5 9749
2018 Term 62 4 2 0 1 1 31 96 2 349
2018 Casual 62 6 1 2 1 1 27 95 3 198
2018 Student 65 3 2 0 0 0 30 97 0 105
2017 Indeterminate (permanent) 54 15 5 2 1 0 22 88 5 11847
2017 Seasonal 53 19 0 0 0 0 28 100 0 10
2017 Term 67 9 2 1 0 0 21 96 1 411
2017 Casual 73 1 1 1 1 0 24 97 1 142
2017 Student 79 4 0 0 1 0 16 99 1 102

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 61 22 7 2 1 0 5 88 4 9762
2018 Term 69 19 4 1 0 1 6 94 1 348
2018 Casual 78 13 3 2 0 1 2 94 3 200
2018 Student 77 12 4 0 0 0 7 96 0 105
2017 Indeterminate (permanent) 64 20 7 2 1 0 6 89 4 11801
2017 Seasonal 62 38 0 0 0 0 0 100 0 10
2017 Term 68 20 3 2 1 0 5 93 4 407
2017 Casual 76 8 5 1 0 0 11 94 1 137
2017 Student 81 11 3 1 1 0 2 95 2 102

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 73 14 5 2 2 0 4 91 4 9807
2018 Term 28 17 17 18 18 1 2 47 36 350
2018 Casual 46 16 11 10 12 0 4 65 24 199
2018 Student 50 17 15 5 9 0 4 70 14 105
2017 Indeterminate (permanent) 70 17 5 2 2 1 4 90 4 11865
2017 Seasonal 30 19 8 32 0 0 11 56 36 10
2017 Term 27 19 19 14 19 0 2 47 34 411
2017 Casual 51 14 12 6 12 0 4 68 19 142
2017 Student 69 11 8 6 4 0 3 82 10 102

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 53 28 12 4 2 0 2 82 6 9786
2018 Term 57 25 11 3 1 0 3 84 4 350
2018 Casual 69 17 7 3 1 1 2 88 5 199
2018 Student 48 29 17 4 1 0 2 78 5 105
2017 Indeterminate (permanent) 53 29 10 3 2 0 2 84 5 11835
2017 Seasonal 70 30 0 0 0 0 0 100 0 10
2017 Term 58 23 9 5 1 0 3 84 6 410
2017 Casual 77 13 5 1 3 0 2 92 3 142
2017 Student 56 25 10 6 3 0 1 82 8 101

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 32 33 13 5 0 0 49 18 9891
2018 Term 27 37 26 8 2 0 0 64 10 351
2018 Casual 43 36 18 2 1 0 0 79 3 200
2018 Student 37 37 19 7 0 0 0 74 7 105
2017 Indeterminate (permanent) 15 31 36 12 5 0 0 46 18 11898
2017 Seasonal 38 11 50 0 0 0 0 50 0 10
2017 Term 23 40 26 7 4 1 0 63 11 411
2017 Casual 41 33 21 2 1 1 2 75 3 142
2017 Student 38 40 21 0 1 0 0 78 1 102

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 18 35 24 12 0 0 36 28 9750
2018 Term 3 12 24 36 25 0 0 61 15 348
2018 Casual 1 4 24 34 36 0 0 70 6 194
2018 Student 5 13 25 33 24 0 0 57 18 104
2017 Indeterminate (permanent) 8 18 38 23 12 0 1 35 26 11826
2017 Seasonal 0 0 39 30 19 0 11 56 0 10
2017 Term 4 12 34 27 21 1 0 49 17 411
2017 Casual 1 3 27 29 38 0 2 68 4 139
2017 Student 2 5 29 38 24 0 2 63 7 101

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 39 19 9 5 2 0 67 14 9846
2018 Term 32 34 17 9 4 3 1 68 14 348
2018 Casual 34 32 19 4 3 7 2 71 7 197
2018 Student 34 33 15 7 2 9 0 74 9 105
2017 Indeterminate (permanent) 23 39 19 9 6 3 0 64 16 11857
2017 Seasonal 0 44 34 0 0 22 0 57 0 10
2017 Term 27 38 16 7 4 7 1 71 12 409
2017 Casual 34 32 15 6 1 10 2 75 8 141
2017 Student 28 38 14 10 1 8 1 73 12 102

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 35 19 13 9 1 0 58 23 9863
2018 Term 30 40 14 9 5 2 0 71 15 348
2018 Casual 37 40 13 4 2 2 2 80 6 199
2018 Student 34 36 17 5 0 8 0 76 5 105
2017 Indeterminate (permanent) 19 37 19 14 10 2 0 57 24 11872
2017 Seasonal 16 41 11 11 9 11 0 64 23 10
2017 Term 28 35 18 9 7 2 0 65 17 411
2017 Casual 38 37 16 6 1 1 1 77 7 142
2017 Student 34 38 15 7 1 5 0 75 9 102
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 26 22 13 14 1 0 24 76 9874
2018 Term 23 24 20 17 14 1 1 23 77 352
2018 Casual 31 18 16 14 11 7 2 35 65 198
2018 Student 30 26 22 11 4 6 2 32 68 104
2017 Indeterminate (permanent) 26 23 21 12 14 3 1 27 73 11886
2017 Seasonal 0 27 30 0 43 0 0 0 100 10
2017 Term 12 19 22 21 24 2 1 13 87 411
2017 Casual 20 14 21 16 26 2 1 20 80 142
2017 Student 18 16 22 12 32 0 0 18 82 102

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 19 7194
2018 Term 40 261
2018 Casual 49 119
2018 Student 54 65
2017 Indeterminate (permanent) 16 8110
2017 Seasonal 20 10
2017 Term 36 348
2017 Casual 60 110
2017 Student 58 84

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 31 7194
2018 Term 37 261
2018 Casual 42 119
2018 Student 62 65
2017 Indeterminate (permanent) 28 8110
2017 Seasonal 58 10
2017 Term 37 348
2017 Casual 39 110
2017 Student 67 84

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 7194
2018 Term 18 261
2018 Casual 28 119
2018 Student 38 65
2017 Indeterminate (permanent) 13 8110
2017 Seasonal 30 10
2017 Term 17 348
2017 Casual 23 110
2017 Student 45 84

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 45 7194
2018 Term 27 261
2018 Casual 12 119
2018 Student 3 65
2017 Indeterminate (permanent) 49 8110
2017 Seasonal 22 10
2017 Term 29 348
2017 Casual 12 110
2017 Student 17 84

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 7194
2018 Term 2 261
2018 Casual 2 119
2018 Student 0 65
2017 Indeterminate (permanent) 5 8110
2017 Seasonal 0 10
2017 Term 4 348
2017 Casual 1 110
2017 Student 1 84

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 7194
2018 Term 27 261
2018 Casual 17 119
2018 Student 9 65

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 7194
2018 Term 43 261
2018 Casual 35 119
2018 Student 22 65
2017 Indeterminate (permanent) 47 8110
2017 Seasonal 72 10
2017 Term 53 348
2017 Casual 46 110
2017 Student 36 84

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 5 34 18 12 5 27 6923
2018 Term 3 42 16 13 4 22 255
2018 Casual 7 53 16 6 5 14 119
2018 Student 5 71 11 3 3 6 63
2017 Indeterminate (permanent) 7 41 18 11 4 19 8000
2017 Seasonal 0 27 28 22 0 22 10
2017 Term 6 41 17 12 5 20 344
2017 Casual 1 45 14 16 7 18 108
2017 Student 3 51 19 12 3 12 81

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 31 69 7146
2018 Term 32 68 261
2018 Casual 40 60 120
2018 Student 55 45 65

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 21 19 18 24 1 5 34 45 7163
2018 Term 12 26 16 19 20 1 6 40 42 261
2018 Casual 15 18 30 14 15 2 6 36 32 120
2018 Student 23 33 16 9 6 2 11 64 18 64
2017 Indeterminate (permanent) 9 20 18 17 26 2 9 32 48 8183
2017 Seasonal 0 19 19 17 45 0 0 19 62 10
2017 Term 16 25 13 18 23 1 5 43 44 350
2017 Casual 27 27 9 8 21 0 6 58 32 111
2017 Student 39 28 12 4 15 0 2 69 19 84

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 4 11 16 19 44 2 4 16 67 7166
2018 Term 5 20 18 20 33 1 3 26 55 260
2018 Casual 9 15 20 25 27 3 2 25 54 119
2018 Student 8 25 28 18 17 2 3 34 37 65
2017 Indeterminate (permanent) 3 9 13 17 50 2 7 12 73 8173
2017 Seasonal 0 11 27 8 54 0 0 11 62 10
2017 Term 5 11 11 18 49 1 5 17 71 351
2017 Casual 3 16 7 21 45 3 5 21 72 111
2017 Student 10 22 9 11 45 0 4 34 57 84

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 15 14 11 14 1 6 59 26 9819
2018 Term 48 15 13 9 4 1 10 70 15 350
2018 Casual 56 13 6 6 6 3 11 80 13 194
2018 Student 38 17 14 6 7 5 14 68 15 103
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