2018 Public Service Employee Survey Results for Department of National Defence by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 44 10 12 6 0 0 71 18 2699
2018 Non-supervisor 25 41 12 14 7 0 1 66 22 7725
2017 Supervisor 26 40 11 15 8 0 0 66 23 3298
2017 Non-supervisor 25 37 13 15 9 0 0 63 24 9316
2014 Supervisor 24 40 12 15 9 0 0 64 24 3611
2014 Non-supervisor 23 36 12 16 11 0 0 60 28 11124
2011 Supervisor 33 42 10 9 4 0 1 76 14 4132
2011 Non-supervisor 28 39 12 13 7 0 1 67 20 12102
2008 Supervisor 30 44 11 9 5 0 0 74 14 2952
2008 Non-supervisor 26 40 12 13 7 0 1 67 20 8895

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 8 4 1 0 0 87 5 2687
2018 Non-supervisor 41 38 12 6 3 0 0 80 9 7694
2017 Supervisor 51 38 7 3 1 0 0 89 4 3290
2017 Non-supervisor 43 38 11 6 3 0 0 81 9 9308
2014 Supervisor 49 37 8 4 2 0 0 86 6 3610
2014 Non-supervisor 41 38 11 6 4 0 0 79 10 11129
2011 Supervisor 52 35 7 4 2 0 0 87 6 4139
2011 Non-supervisor 45 36 11 5 3 0 0 81 9 12094
2008 Supervisor 49 38 8 3 2 0 0 87 5 2953
2008 Non-supervisor 42 39 10 5 3 0 0 81 9 8901

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 4 3 2 0 0 91 5 2670
2018 Non-supervisor 48 35 8 6 3 0 0 83 9 7657
2017 Supervisor 58 34 4 3 1 0 0 92 4 3292
2017 Non-supervisor 50 34 7 5 3 0 0 85 8 9304
2014 Supervisor 57 33 4 4 2 0 0 90 6 3608
2014 Non-supervisor 48 35 8 6 4 0 0 83 9 11128
2011 Supervisor 59 34 3 2 1 0 0 93 4 4133
2011 Non-supervisor 50 36 7 5 3 0 0 86 7 12104
2008 Supervisor 55 37 3 3 1 0 0 93 4 2952
2008 Non-supervisor 48 38 7 4 3 0 0 86 7 8898

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 36 13 7 6 0 0 74 13 2694
2018 Non-supervisor 42 33 12 7 4 0 0 76 11 7708
2017 Supervisor 40 34 11 9 5 0 0 75 14 3290
2017 Non-supervisor 42 34 11 7 5 0 1 77 12 9306
2014 Supervisor 37 37 12 8 6 0 0 74 14 3608
2014 Non-supervisor 37 34 13 8 6 0 1 72 14 11127
2011 Supervisor 38 38 11 9 4 0 0 76 13 4139
2011 Non-supervisor 40 35 12 8 5 0 1 75 13 12109

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 41 10 7 4 0 0 78 12 2676
2018 Non-supervisor 34 40 13 8 5 0 0 74 13 7684
2017 Supervisor 37 44 9 6 3 0 0 81 10 3285
2017 Non-supervisor 32 43 12 8 5 0 0 76 13 9325
2014 Supervisor 33 46 9 8 4 0 0 79 12 3613
2014 Non-supervisor 30 44 12 9 6 0 0 74 14 11139
2011 Supervisor 41 42 8 6 3 0 0 83 9 4141
2011 Non-supervisor 37 40 11 7 5 0 0 77 11 12103
2008 Supervisor 42 39 9 6 3 0 0 82 9 2938
2008 Non-supervisor 39 41 10 7 4 0 0 79 11 8858

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 34 19 14 12 0 0 56 25 2690
2018 Non-supervisor 23 32 20 12 13 0 0 55 25 7710
2017 Supervisor 22 36 18 14 9 0 0 58 24 3287
2017 Non-supervisor 23 33 18 14 12 0 0 57 25 9321
2014 Supervisor 21 34 19 15 11 0 0 55 26 3611
2014 Non-supervisor 19 33 18 16 13 0 0 53 29 11134
2011 Supervisor 21 40 15 15 9 0 0 61 24 4143
2011 Non-supervisor 21 36 17 14 12 0 0 57 26 12130

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 40 15 13 7 0 0 65 20 2698
2018 Non-supervisor 28 38 16 11 7 0 0 66 18 7711
2017 Supervisor 26 42 13 12 6 0 0 69 19 3286
2017 Non-supervisor 28 40 14 11 6 0 0 68 17 9318

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 42 7 3 2 0 0 88 5 2700
2018 Non-supervisor 42 41 10 4 3 0 0 83 7 7762
2017 Supervisor 43 41 8 5 3 0 0 84 8 3284
2017 Non-supervisor 39 40 11 6 4 0 0 79 9 9320
2014 Supervisor 43 40 9 5 3 0 0 83 7 3608
2014 Non-supervisor 37 40 13 6 4 1 0 77 9 11130
2011 Supervisor 45 41 8 4 2 0 0 86 6 4141
2011 Non-supervisor 39 41 11 5 3 1 0 80 8 12123
2008 Supervisor 51 36 7 3 2 1 0 88 5 2952
2008 Non-supervisor 44 39 9 4 3 1 0 84 7 8889

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 39 14 11 7 0 0 69 18 2688
2018 Non-supervisor 28 36 15 12 9 0 0 64 21 7743
2017 Supervisor 29 40 14 10 7 0 0 69 17 3280
2017 Non-supervisor 28 35 15 11 10 0 0 63 21 9302

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 31 7 2 1 0 0 90 3 2689
2018 Non-supervisor 53 33 9 3 2 0 0 86 5 7692
2017 Supervisor 61 32 5 2 1 0 0 93 2 3286
2017 Non-supervisor 56 32 8 3 1 0 0 88 4 9275
2014 Supervisor 67 25 5 1 1 0 0 92 2 3609
2014 Non-supervisor 64 26 7 2 1 0 0 90 4 11127
2011 Supervisor 67 27 4 1 1 0 0 94 2 4138
2011 Non-supervisor 61 29 6 2 1 0 0 91 3 12123

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 41 9 9 6 0 0 75 16 2686
2018 Non-supervisor 25 38 16 12 9 0 0 63 21 7738
2017 Supervisor 38 42 7 8 4 0 0 80 12 3280
2017 Non-supervisor 28 39 13 12 8 0 0 67 20 9263
2014 Supervisor 28 46 9 10 6 0 0 74 17 3611
2014 Non-supervisor 20 40 14 14 11 0 0 60 25 11129
2011 Supervisor 39 41 8 7 4 0 0 80 12 4138
2011 Non-supervisor 27 40 13 11 8 0 0 68 20 12121

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 13 9 6 0 0 72 15 2684
2018 Non-supervisor 30 33 18 10 9 0 0 63 19 7723
2017 Supervisor 40 36 11 8 5 0 0 76 13 3282
2017 Non-supervisor 31 35 15 11 7 0 0 66 18 9271
2014 Supervisor 35 38 13 9 6 0 0 72 14 3611
2014 Non-supervisor 27 36 16 11 9 0 0 63 20 11133

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 35 15 13 7 0 0 65 20 2689
2018 Non-supervisor 29 35 17 11 8 0 0 64 19 7727
2017 Supervisor 32 38 13 10 7 0 0 70 17 3285
2017 Non-supervisor 30 36 15 11 7 0 0 67 18 9268
2014 Supervisor 29 37 14 12 8 0 0 66 20 3612
2014 Non-supervisor 27 36 16 12 8 0 0 63 20 11125
2011 Supervisor 34 42 11 9 3 0 0 76 12 4135
2011 Non-supervisor 33 40 14 8 4 1 0 74 12 12100

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 10 6 2 0 0 82 8 2694
2018 Non-supervisor 42 37 12 6 3 0 0 79 9 7744
2017 Supervisor 45 40 9 4 2 0 0 84 7 3277
2017 Non-supervisor 43 37 11 5 3 0 0 80 8 9260
2014 Supervisor 45 39 9 5 2 0 0 84 8 3607
2014 Non-supervisor 43 38 10 5 4 0 0 81 9 11128
2011 Supervisor 48 40 6 4 2 0 0 88 6 4141
2011 Non-supervisor 45 38 8 5 2 0 0 84 7 12109
2008 Supervisor 49 38 6 5 1 0 0 87 6 2952
2008 Non-supervisor 48 38 7 5 2 0 0 86 7 8897

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 29 22 15 11 0 0 52 25 2709
2018 Non-supervisor 44 32 15 5 3 0 1 77 8 7801
2017 Supervisor 24 34 20 13 8 0 1 58 21 3294
2017 Non-supervisor 43 34 13 5 3 0 1 79 8 9324
2014 Supervisor 22 34 22 13 9 0 1 56 22 3611
2014 Non-supervisor 40 35 16 5 3 0 1 75 9 11134
2011 Supervisor 21 33 23 14 8 0 0 54 22 4138
2011 Non-supervisor 39 36 16 5 3 0 1 75 8 12117
2008 Supervisor 18 31 25 16 9 0 0 50 25 2953
2008 Non-supervisor 35 37 17 7 4 0 0 72 11 8893

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 35 14 4 0 0 19 47 2712
2018 Non-supervisor 10 24 34 20 10 1 1 30 35 7780
2017 Supervisor 14 30 35 14 5 0 1 19 45 3281
2017 Non-supervisor 10 24 34 19 9 1 3 29 36 9264
2014 Supervisor 14 32 36 13 4 0 1 16 47 3608
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 11111
2011 Supervisor 15 33 34 12 4 0 1 16 49 4130
2011 Non-supervisor 11 26 34 18 8 1 3 27 38 12072
2008 Supervisor 15 35 33 13 3 0 1 16 51 2941
2008 Non-supervisor 10 27 33 18 9 1 2 27 38 8861

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 24 30 21 8 0 1 30 40 2703
2018 Non-supervisor 12 20 27 22 15 2 2 38 34 7750
2017 Supervisor 12 25 31 20 9 0 2 30 38 3267
2017 Non-supervisor 12 20 28 20 15 2 4 37 34 9223
2014 Supervisor 15 26 33 18 7 1 1 25 42 3603
2014 Non-supervisor 14 23 29 19 10 2 2 31 38 11111
2011 Supervisor 12 24 32 20 9 0 2 30 38 4125
2011 Non-supervisor 11 19 28 22 14 2 4 38 32 12041
2008 Supervisor 13 24 32 21 8 0 2 30 38 2940
2008 Non-supervisor 10 19 28 23 15 2 3 40 30 8841

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 31 26 10 4 0 1 14 60 2704
2018 Non-supervisor 20 25 27 15 9 2 2 25 47 7756
2017 Supervisor 26 32 26 9 4 0 1 14 60 3278
2017 Non-supervisor 21 25 26 14 9 1 4 24 48 9249
2014 Supervisor 31 31 25 9 4 0 1 13 62 3607
2014 Non-supervisor 22 27 26 13 7 1 3 21 51 11118
2011 Supervisor 27 31 27 10 4 0 2 14 58 4127
2011 Non-supervisor 19 25 28 15 8 2 3 25 46 12030
2008 Supervisor 23 30 28 13 5 0 1 18 54 2939
2008 Non-supervisor 17 24 29 15 9 2 3 26 43 8845

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 21 38 24 6 0 1 30 32 2700
2018 Non-supervisor 5 12 30 33 18 1 2 52 18 7731
2017 Supervisor 8 20 37 25 8 0 1 34 29 3259
2017 Non-supervisor 5 12 29 29 18 1 5 50 18 9181
2014 Supervisor 9 21 38 24 7 0 1 31 31 3593
2014 Non-supervisor 6 12 32 32 14 1 3 48 19 11067
2011 Supervisor 10 22 36 23 8 0 1 31 32 4122
2011 Non-supervisor 6 14 30 30 16 1 4 48 21 12018
2008 Supervisor 9 21 40 23 6 0 1 30 30 2942
2008 Non-supervisor 6 13 30 31 16 1 3 49 20 8836

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 33 26 9 4 0 0 13 61 2707
2018 Non-supervisor 16 23 26 19 13 1 2 33 40 7766
2017 Supervisor 27 29 27 12 5 0 1 17 56 3283
2017 Non-supervisor 15 22 27 18 13 1 4 33 39 9254
2014 Supervisor 31 32 25 8 3 0 1 11 64 3604
2014 Non-supervisor 20 25 28 15 9 1 3 25 46 11110
2011 Supervisor 26 30 27 11 5 0 1 16 57 4127
2011 Non-supervisor 14 22 29 19 12 1 4 32 37 12061
2008 Supervisor 22 32 28 12 5 0 1 17 54 2946
2008 Non-supervisor 12 20 29 21 13 1 3 35 34 8841

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 24 31 20 8 0 1 29 40 2698
2018 Non-supervisor 12 19 24 23 17 2 3 42 33 7743
2017 Supervisor 14 23 30 21 9 0 2 31 39 3268
2017 Non-supervisor 12 18 24 22 17 2 6 42 32 9247
2014 Supervisor 14 22 30 22 9 0 2 33 37 3600
2014 Non-supervisor 11 18 25 23 16 2 5 42 31 11095
2011 Supervisor 14 22 29 22 10 0 3 33 37 4128
2011 Non-supervisor 11 17 24 23 17 2 6 43 31 12043
2008 Supervisor 16 25 28 20 9 0 2 29 42 2939
2008 Non-supervisor 11 19 24 22 16 2 5 41 33 8854

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 30 30 10 4 1 1 13 56 2705
2018 Non-supervisor 17 23 29 16 10 2 2 28 42 7768
2017 Supervisor 23 29 31 11 4 1 1 15 53 3278
2017 Non-supervisor 18 21 29 14 10 3 5 26 43 9247
2014 Supervisor 25 29 30 10 4 1 1 15 55 3605
2014 Non-supervisor 18 23 30 15 8 3 4 25 43 11097
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 39 19 12 8 2 1 60 20 2698
2018 Non-supervisor 18 31 22 12 12 4 2 52 25 7769
2017 Supervisor 23 39 16 11 8 2 1 64 20 3294
2017 Non-supervisor 22 31 18 12 12 3 2 56 25 9320
2014 Supervisor 26 38 15 10 8 1 1 66 19 3611
2014 Non-supervisor 22 31 17 13 12 3 2 56 26 11132

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 10 11 7 0 0 73 18 2688
2018 Non-supervisor 31 31 13 13 11 1 0 63 25 7754
2017 Supervisor 39 34 9 10 7 0 0 74 17 3297
2017 Non-supervisor 33 31 12 12 11 1 0 65 23 9317
2014 Supervisor 40 34 10 9 7 0 0 74 16 3607
2014 Non-supervisor 30 32 12 13 12 1 0 63 25 11132

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 27 21 21 15 4 2 40 38 2692
2018 Non-supervisor 10 18 22 18 19 12 2 32 43 7746
2017 Supervisor 10 28 19 23 15 4 1 40 41 3292
2017 Non-supervisor 9 18 20 19 20 12 2 31 46 9323
2014 Supervisor 10 27 18 24 17 3 1 38 43 3612
2014 Non-supervisor 8 18 20 21 21 10 2 29 48 11135

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 43 11 8 3 0 0 79 11 2684
2018 Non-supervisor 36 38 12 8 5 0 0 74 14 7743
2017 Supervisor 34 44 9 8 4 0 0 78 12 3285
2017 Non-supervisor 33 40 12 9 6 0 0 73 15 9306
2014 Supervisor 31 45 10 10 3 0 0 76 13 3609
2014 Non-supervisor 29 41 13 10 6 0 0 71 16 11126

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 44 12 6 2 0 0 80 8 2696
2018 Non-supervisor 31 40 17 7 5 1 0 71 12 7750
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 36 15 11 7 0 0 67 18 2692
2018 Non-supervisor 32 34 16 9 7 0 0 67 16 7755
2017 Supervisor 32 39 13 8 6 0 0 72 15 3294
2017 Non-supervisor 33 35 15 9 7 0 1 69 16 9330
2014 Supervisor 32 38 13 9 6 0 0 71 15 3612
2014 Non-supervisor 31 36 14 10 8 0 0 68 18 11138
2011 Supervisor 30 38 13 11 7 0 0 69 18 4135
2011 Non-supervisor 30 36 15 10 8 1 0 67 18 12111
2008 Supervisor 28 38 13 12 9 0 0 66 21 2951
2008 Non-supervisor 30 36 13 11 9 1 1 67 20 8888

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 32 13 9 6 1 0 72 15 2690
2018 Non-supervisor 39 30 15 7 6 1 0 71 14 7743
2017 Supervisor 39 35 12 7 5 1 0 75 12 3295
2017 Non-supervisor 38 31 14 8 6 2 1 71 14 9327
2014 Supervisor 38 34 13 8 5 1 1 73 13 3609
2014 Non-supervisor 36 32 14 9 7 2 1 70 16 11140
2011 Supervisor 38 33 13 9 5 1 0 72 14 4134
2011 Non-supervisor 36 32 14 9 7 2 0 70 16 12105
2008 Supervisor 35 33 13 10 7 2 0 69 17 2950
2008 Non-supervisor 36 32 13 8 8 2 0 70 17 8889

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 34 11 11 7 0 0 71 17 2682
2018 Non-supervisor 36 32 14 10 7 1 0 69 17 7731
2017 Supervisor 38 36 11 9 6 0 0 75 15 3294
2017 Non-supervisor 37 33 13 10 7 1 1 71 17 9325
2014 Supervisor 37 36 11 9 6 0 0 74 15 3610
2014 Non-supervisor 34 34 13 11 8 1 0 68 19 11141
2011 Supervisor 36 36 10 11 6 0 0 72 17 4135
2011 Non-supervisor 33 34 13 11 8 1 0 68 19 12103
2008 Supervisor 33 36 11 11 8 0 0 70 19 2950
2008 Non-supervisor 34 34 11 11 9 1 0 69 20 8887

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 29 13 6 5 1 0 76 11 2683
2018 Non-supervisor 46 28 13 5 6 1 0 75 11 7737
2017 Supervisor 49 29 12 4 4 1 0 79 9 3291
2017 Non-supervisor 46 27 13 5 6 2 0 75 11 9310

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 29 13 8 7 0 0 71 15 2688
2018 Non-supervisor 42 28 13 8 8 0 0 70 16 7741
2017 Supervisor 46 30 12 7 5 0 0 76 12 3281
2017 Non-supervisor 44 28 12 7 7 0 1 73 15 9285
2014 Supervisor 43 32 11 7 6 0 0 76 13 3608
2014 Non-supervisor 40 31 12 8 8 0 0 71 17 11127
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 35 18 12 7 3 5 59 21 2708
2017 Supervisor 22 37 16 12 6 2 5 63 20 3293
2014 Supervisor 23 36 16 11 8 2 4 62 20 3613

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 34 17 12 7 2 0 63 20 2712
2018 Non-supervisor 26 31 18 11 10 4 0 59 22 7791
2017 Supervisor 29 36 14 11 8 2 0 67 19 3297
2017 Non-supervisor 25 32 18 11 9 5 1 60 21 9335
2014 Supervisor 27 38 15 10 7 2 0 67 18 3611
2014 Non-supervisor 21 32 18 12 11 5 0 56 25 11122
2011 Supervisor 26 35 17 11 8 3 0 63 19 4137
2011 Non-supervisor 22 30 19 12 11 5 1 55 25 12106

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 34 18 14 10 1 0 57 25 2697
2018 Non-supervisor 24 29 18 14 13 2 0 54 27 7771
2017 Supervisor 24 34 16 15 10 1 0 59 25 3298
2017 Non-supervisor 22 30 18 14 13 2 0 53 28 9330
2014 Supervisor 22 34 18 15 10 1 0 57 25 3610
2014 Non-supervisor 17 29 19 16 15 2 0 48 32 11126
2011 Supervisor 20 36 18 14 11 1 0 57 25 4133
2011 Non-supervisor 19 31 19 13 15 2 0 51 29 12107
2008 Supervisor 24 36 16 13 9 1 0 61 22 2947
2008 Non-supervisor 23 33 18 12 12 2 0 57 25 8888

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 32 22 21 12 1 0 45 33 2704
2018 Non-supervisor 16 27 22 16 15 4 0 46 32 7762
2017 Supervisor 14 35 19 20 12 1 0 49 32 3296
2017 Non-supervisor 15 27 21 17 15 4 0 45 33 9328
2014 Supervisor 12 33 21 20 13 1 0 46 33 3611
2014 Non-supervisor 12 26 22 19 17 4 0 40 38 11118
2011 Supervisor 9 36 21 20 12 2 0 46 33 4137
2011 Non-supervisor 12 30 21 18 13 5 0 44 33 12097
2008 Supervisor 10 38 18 20 12 2 0 49 33 2949
2008 Non-supervisor 13 32 20 18 13 5 0 47 32 8892

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 33 19 21 15 1 0 46 35 2708
2018 Non-supervisor 15 27 19 19 18 2 0 43 38 7770
2017 Supervisor 14 35 16 20 14 1 0 50 34 3292
2017 Non-supervisor 14 28 18 19 17 3 0 44 37 9310
2014 Supervisor 13 35 17 20 13 1 0 49 34 3611
2014 Non-supervisor 12 27 19 21 19 2 0 40 41 11114
2011 Supervisor 11 35 18 22 12 1 0 47 34 4134
2011 Non-supervisor 12 31 17 21 16 2 0 45 37 12090
2008 Supervisor 12 40 16 21 10 1 0 52 31 2953
2008 Non-supervisor 14 35 15 20 13 3 0 50 34 8885
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 41 19 12 6 0 0 63 18 2703
2018 Non-supervisor 21 38 20 12 7 1 0 60 20 7767
2017 Supervisor 24 43 16 11 6 0 0 67 17 3286
2017 Non-supervisor 21 38 20 12 7 1 0 60 20 9322
2014 Supervisor 21 41 17 13 7 1 0 63 20 3605
2014 Non-supervisor 19 36 20 13 9 2 0 57 22 11129
2011 Supervisor 23 44 15 11 6 1 0 68 17 4136
2011 Non-supervisor 21 40 19 12 6 2 0 63 18 12102

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 42 14 7 4 1 0 74 12 2704
2018 Non-supervisor 28 37 16 11 7 2 1 66 18 7760
2017 Supervisor 37 40 11 7 3 1 0 78 10 3278
2017 Non-supervisor 31 38 14 9 6 2 1 71 15 9310
2014 Supervisor 41 39 10 6 3 1 1 81 9 3604
2014 Non-supervisor 32 38 13 8 6 3 1 72 14 11129
2011 Supervisor 41 38 10 6 3 2 0 80 10 4133
2011 Non-supervisor 34 36 12 8 6 3 1 73 14 12091
2008 Supervisor 39 35 11 8 5 2 0 76 13 2951
2008 Non-supervisor 32 37 12 9 6 4 1 72 15 8885

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 37 19 7 4 0 0 70 11 2694
2018 Non-supervisor 28 36 19 9 7 1 0 65 16 7759

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 34 17 13 10 3 0 58 24 2701
2018 Non-supervisor 20 27 20 13 13 5 1 51 28 7762
2017 Supervisor 26 30 16 13 10 3 1 59 25 3279
2017 Non-supervisor 21 28 17 13 13 6 1 53 28 9299
2014 Supervisor 24 31 16 13 11 5 1 58 25 3607
2014 Non-supervisor 17 27 18 15 15 6 1 48 33 11115
2011 Supervisor 22 31 17 13 10 6 2 57 25 4135
2011 Non-supervisor 18 27 18 14 14 8 1 49 32 12112

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 18 14 11 1 0 57 25 2697
2018 Non-supervisor 20 30 20 14 13 2 1 52 28 7759
2017 Supervisor 24 38 14 14 10 0 0 62 24 3295
2017 Non-supervisor 22 31 17 14 12 2 1 55 28 9330
2014 Supervisor 20 35 16 16 13 1 0 55 29 3604
2014 Non-supervisor 17 29 18 17 16 2 1 48 33 11111
2011 Supervisor 25 39 14 13 9 0 0 64 22 4135
2011 Non-supervisor 23 32 17 14 12 2 1 56 27 12104
2008 Supervisor 23 39 15 13 9 0 0 63 22 2952
2008 Non-supervisor 21 35 17 14 12 1 1 56 26 8888

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 28 15 15 20 1 2 48 36 2700
2018 Non-supervisor 15 23 18 15 24 2 4 39 41 7770
2017 Supervisor 19 29 15 16 18 1 3 49 35 3295
2017 Non-supervisor 14 22 16 16 23 2 6 40 43 9328
2014 Supervisor 17 26 15 16 23 1 3 44 41 3606
2014 Non-supervisor 10 20 16 17 29 2 5 32 51 11117
2011 Supervisor 17 28 15 16 21 1 2 47 38 4135
2011 Non-supervisor 13 22 17 16 26 2 5 37 45 12104
2008 Supervisor 18 31 15 15 17 1 3 51 34 2951
2008 Non-supervisor 14 26 15 17 22 2 4 43 41 8892

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 42 20 9 5 0 0 65 15 2701
2018 Non-supervisor 18 36 24 10 9 3 0 55 20 7764
2017 Supervisor 24 43 17 10 5 1 0 68 15 3298
2017 Non-supervisor 19 36 22 12 8 3 1 57 21 9332

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 40 14 3 2 2 0 80 5 2703
2018 Non-supervisor 36 35 18 4 4 3 0 73 8 7754
2017 Supervisor 37 39 15 4 2 2 0 79 6 3293
2017 Non-supervisor 33 34 19 5 4 4 1 71 9 9320
2014 Supervisor 38 38 15 3 2 3 1 79 5 3606
2014 Non-supervisor 34 36 17 4 3 5 1 74 8 11110

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 41 14 5 2 1 0 78 7 2702
2018 Non-supervisor 35 38 16 6 4 1 0 74 10 7754
2017 Supervisor 36 43 12 5 2 1 0 80 8 3290
2017 Non-supervisor 33 40 16 6 3 2 0 74 10 9302
2014 Supervisor 37 40 14 5 2 2 0 79 7 3605
2014 Non-supervisor 33 37 16 6 4 3 0 73 11 11106
2011 Supervisor 31 42 16 6 3 2 0 74 10 4135
2011 Non-supervisor 27 37 19 8 6 3 0 67 14 12102

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 39 9 4 3 0 0 84 7 2701
2018 Non-supervisor 42 37 11 5 4 0 0 79 10 7752
2017 Supervisor 44 41 8 5 3 0 0 85 8 3297
2017 Non-supervisor 41 38 11 6 4 0 0 79 10 9311
2014 Supervisor 45 38 9 5 3 0 0 83 8 3605
2014 Non-supervisor 39 38 12 6 4 0 0 78 11 11096
2011 Supervisor 40 40 10 6 3 0 0 81 9 4134
2011 Non-supervisor 37 38 12 6 5 0 0 76 12 12085
2008 Supervisor 37 43 10 5 4 0 0 81 9 2951
2008 Non-supervisor 36 39 11 8 5 0 0 76 13 8879

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 33 18 8 6 0 0 68 14 2701
2018 Non-supervisor 34 31 18 8 7 1 0 66 16 7760
2017 Supervisor 36 34 15 9 5 0 0 71 14 3292
2017 Non-supervisor 33 33 17 9 7 1 0 66 16 9304
2014 Supervisor 29 38 15 10 7 0 0 67 17 3605
2014 Non-supervisor 27 36 17 11 9 1 0 63 19 11112
2011 Supervisor 31 40 16 8 5 0 0 71 13 4137
2011 Non-supervisor 30 36 18 8 7 1 0 67 15 12111

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 36 17 9 6 0 0 69 14 2689
2018 Non-supervisor 33 33 17 9 7 0 0 66 16 7731
2017 Supervisor 34 37 14 9 5 0 0 71 14 3293
2017 Non-supervisor 31 35 16 10 7 0 0 67 17 9305
2014 Supervisor 28 40 14 11 6 0 0 68 17 3604
2014 Non-supervisor 26 37 17 12 8 0 0 63 20 11112
2011 Supervisor 29 41 16 9 4 0 0 71 13 4135
2011 Non-supervisor 28 39 16 10 7 0 0 67 16 12101
2008 Supervisor 32 43 12 9 4 0 0 75 13 2950
2008 Non-supervisor 32 39 13 10 5 0 0 71 15 8882

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 26 19 10 8 2 0 62 18 2702
2018 Non-supervisor 33 25 19 11 9 3 0 60 21 7766
2017 Supervisor 34 28 17 11 8 2 0 63 19 3291
2017 Non-supervisor 32 26 18 11 9 4 1 61 21 9308
2014 Supervisor 32 28 17 12 9 2 0 62 21 3606
2014 Non-supervisor 30 26 18 12 10 3 0 58 23 11101
2011 Supervisor 34 28 15 11 8 3 0 65 19 4136
2011 Non-supervisor 32 27 16 11 10 4 0 62 21 12109
2008 Supervisor 35 28 17 9 7 3 1 65 18 2950
2008 Non-supervisor 32 28 15 11 9 5 1 63 21 8878
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 27 42 31 2711
2018 Non-supervisor 23 44 33 7798
2017 Supervisor 28 42 31 3299
2017 Non-supervisor 22 47 30 9333
2014 Supervisor 27 42 32 3606
2014 Non-supervisor 21 47 32 11109
2011 Supervisor 24 47 29 4140
2011 Non-supervisor 21 51 28 12123

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 33 31 26 4 1 5 780
2018 Non-supervisor 27 26 24 5 10 7 1844
2017 Supervisor 33 28 27 4 1 7 945
2017 Non-supervisor 29 25 25 6 8 7 2161
2014 Supervisor 33 25 24 10 9999 7 1015
2014 Non-supervisor 30 23 26 9 9999 12 2534
2011 Supervisor 33 29 26 6 9999 6 1042
2011 Non-supervisor 26 30 27 6 9999 11 2704
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 2715
2018 Non-supervisor 17 83 7772

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 344
2018 Non-supervisor 52 1240

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 344
2018 Non-supervisor 64 1240

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 344
2018 Non-supervisor 3 1240

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 344
2018 Non-supervisor 8 1240

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 344
2018 Non-supervisor 3 1240

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 344
2018 Non-supervisor 5 1240

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 343
2018 Non-supervisor 39 1241

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 343
2018 Non-supervisor 43 1241

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 343
2018 Non-supervisor 43 1241

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 343
2018 Non-supervisor 41 1241

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 343
2018 Non-supervisor 35 1241

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 343
2018 Non-supervisor 54 1241

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 343
2018 Non-supervisor 38 1241

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 343
2018 Non-supervisor 10 1241

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 343
2018 Non-supervisor 15 1241

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 343
2018 Non-supervisor 50 1241

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 343
2018 Non-supervisor 30 1241

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 343
2018 Non-supervisor 14 1241

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 341
2018 Non-supervisor 47 1244

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 341
2018 Non-supervisor 24 1244

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 341
2018 Non-supervisor 7 1244

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 341
2018 Non-supervisor 25 1244

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 341
2018 Non-supervisor 10 1244

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 341
2018 Non-supervisor 12 1244

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 341
2018 Non-supervisor 14 1244

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 341
2018 Non-supervisor 12 1244

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 341
2018 Non-supervisor 27 1244

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 310
2018 Non-supervisor 13 1103

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 310
2018 Non-supervisor 18 1103

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 310
2018 Non-supervisor 11 1103

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 310
2018 Non-supervisor 8 1103

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 310
2018 Non-supervisor 13 1103

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 310
2018 Non-supervisor 12 1103

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 310
2018 Non-supervisor 9 1103

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 310
2018 Non-supervisor 13 1103

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 310
2018 Non-supervisor 13 1103

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 310
2018 Non-supervisor 29 1103

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 310
2018 Non-supervisor 9 1103

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 310
2018 Non-supervisor 44 1103

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 310
2018 Non-supervisor 2 1103

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 310
2018 Non-supervisor 56 1103

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 310
2018 Non-supervisor 5 1103

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 310
2018 Non-supervisor 11 1103

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 29 21 9 7 11 2 58 19 2694
2018 Non-supervisor 19 22 22 8 9 16 3 51 22 7772
2017 Supervisor 23 32 18 9 6 10 3 62 17 3296
2017 Non-supervisor 20 24 21 8 9 15 4 53 21 9329
2014 Supervisor 21 32 19 8 7 12 3 62 17 3605
2014 Non-supervisor 17 23 21 9 10 17 4 50 23 11107

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 36 16 7 5 2 0 72 12 2697
2018 Non-supervisor 32 32 18 7 7 4 0 67 14 7768
2017 Supervisor 37 36 14 7 4 2 0 75 11 3294
2017 Non-supervisor 33 33 16 7 6 4 1 69 14 9306
2014 Supervisor 31 39 16 6 4 3 0 73 11 3606
2014 Non-supervisor 26 32 19 8 7 7 1 63 16 11091
2011 Supervisor 35 41 14 5 3 2 0 77 8 4130
2011 Non-supervisor 32 36 16 7 5 4 0 71 12 12087
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 2701
2018 Non-supervisor 7 93 7774

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 172
2018 Non-supervisor 41 558

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 72 172
2018 Non-supervisor 77 558

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 172
2018 Non-supervisor 3 558

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 172
2018 Non-supervisor 9 558

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 172
2018 Non-supervisor 3 558

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 172
2018 Non-supervisor 9 558

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 172
2018 Non-supervisor 19 559

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 172
2018 Non-supervisor 17 558

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 172
2018 Non-supervisor 11 558

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 172
2018 Non-supervisor 6 558

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 172
2018 Non-supervisor 28 558

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 172
2018 Non-supervisor 25 558

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 172
2018 Non-supervisor 3 558

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 172
2018 Non-supervisor 2 558

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 172
2018 Non-supervisor 6 558

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 172
2018 Non-supervisor 12 558

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 172
2018 Non-supervisor 22 558

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 172
2018 Non-supervisor 25 558

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 171
2018 Non-supervisor 26 558

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 171
2018 Non-supervisor 14 558

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 171
2018 Non-supervisor 5 558

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 171
2018 Non-supervisor 20 558

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 171
2018 Non-supervisor 6 558

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 171
2018 Non-supervisor 10 558

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 171
2018 Non-supervisor 7 558

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 171
2018 Non-supervisor 8 558

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 171
2018 Non-supervisor 48 559

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 160
2018 Non-supervisor 5 503

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 160
2018 Non-supervisor 14 503

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 160
2018 Non-supervisor 2 503

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 160
2018 Non-supervisor 4 503

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 160
2018 Non-supervisor 7 503

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 160
2018 Non-supervisor 14 503

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 160
2018 Non-supervisor 13 503

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 160
2018 Non-supervisor 28 503

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 160
2018 Non-supervisor 10 503

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 160
2018 Non-supervisor 42 504

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 69 160
2018 Non-supervisor 66 503

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 160
2018 Non-supervisor 3 503

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 160
2018 Non-supervisor 10 503

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 27 25 4 3 15 3 61 9 2690
2018 Non-supervisor 20 22 26 4 4 20 3 55 11 7778
2017 Supervisor 25 29 21 4 2 16 4 67 7 3295
2017 Non-supervisor 21 23 23 4 4 21 5 59 10 9314
2014 Supervisor 24 27 21 3 2 19 4 66 7 3601
2014 Non-supervisor 17 22 24 4 4 23 5 56 12 11103

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 34 19 4 3 3 1 73 7 2696
2018 Non-supervisor 33 31 21 4 4 6 1 69 9 7762
2017 Supervisor 38 36 15 4 2 5 1 79 6 3297
2017 Non-supervisor 33 33 17 4 4 7 1 73 8 9304
2014 Supervisor 35 36 17 4 2 6 1 76 6 3598
2014 Non-supervisor 27 32 20 5 4 11 1 67 10 11090
2011 Supervisor 40 39 13 3 1 3 0 82 5 4139
2011 Non-supervisor 35 36 15 5 3 6 0 76 8 12089
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 21 23 17 23 0 0 37 40 2715
2018 Non-supervisor 20 23 21 15 20 0 1 44 35 7797
2017 Supervisor 19 21 20 16 23 0 1 40 39 3284
2017 Non-supervisor 21 23 20 15 20 0 1 44 36 9305

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 22 29 22 16 0 0 33 38 2712
2018 Non-supervisor 25 31 26 11 6 0 1 57 17 7795
2017 Supervisor 12 25 28 19 15 0 0 38 35 3291
2017 Non-supervisor 28 30 23 11 7 0 1 58 18 9301

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 26 17 9 0 1 47 26 2700
2018 Non-supervisor 34 32 20 8 4 0 2 67 13 7744
2017 Supervisor 18 32 26 15 8 0 1 51 23 3279
2017 Non-supervisor 36 30 19 8 4 1 3 68 13 9268

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 18 25 22 25 0 0 27 48 2704
2018 Non-supervisor 24 24 22 15 14 1 1 49 29 7767
2017 Supervisor 9 21 25 22 23 0 0 30 45 3290
2017 Non-supervisor 23 24 20 16 14 1 2 49 30 9294

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 28 19 9 6 0 4 65 16 2704
2018 Non-supervisor 58 20 9 3 2 0 8 85 6 7768
2017 Supervisor 35 29 17 8 5 0 5 67 14 3285
2017 Non-supervisor 53 21 9 3 2 1 11 84 6 9265

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 28 24 13 9 0 0 54 22 2710
2018 Non-supervisor 40 28 17 7 6 0 1 69 13 7788
2017 Supervisor 28 32 22 11 6 0 1 61 17 3276
2017 Non-supervisor 40 30 17 8 4 0 1 71 12 9263

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 36 26 12 6 0 0 56 18 2691
2018 Non-supervisor 29 32 22 10 6 1 1 61 16 7766
2017 Supervisor 24 35 23 12 6 0 0 59 18 3276
2017 Non-supervisor 31 31 21 10 5 1 1 64 15 9261

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 31 27 18 10 0 0 45 28 2691
2018 Non-supervisor 26 32 23 11 7 0 1 59 18 7757
2017 Supervisor 15 32 26 17 9 0 1 47 26 3275
2017 Non-supervisor 27 31 21 12 6 1 2 59 19 9262

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 25 13 9 0 1 53 22 2687
2018 Non-supervisor 31 30 20 11 7 0 1 61 18 7747
2017 Supervisor 24 33 22 13 8 0 1 58 21 3276
2017 Non-supervisor 32 29 19 11 6 1 2 63 18 9268

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 23 15 7 0 0 54 22 2688
2018 Non-supervisor 36 32 18 9 4 0 1 69 12 7734
2017 Supervisor 24 32 22 14 7 0 1 57 21 3263
2017 Non-supervisor 38 31 17 7 4 1 2 71 12 9226

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 29 13 5 2 0 1 80 7 2679
2018 Non-supervisor 51 25 14 5 3 0 2 78 8 7717
2017 Supervisor 55 26 10 4 3 0 1 82 7 3291
2017 Non-supervisor 52 27 13 5 2 0 1 80 7 9305

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 18 6 2 2 0 3 90 4 2683
2018 Non-supervisor 65 17 8 2 2 1 4 87 5 7733

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 15 6 3 4 1 2 86 7 2685
2018 Non-supervisor 67 13 7 4 5 1 2 83 9 7733
2017 Supervisor 72 14 6 4 3 1 1 88 6 3295
2017 Non-supervisor 69 15 6 4 3 1 2 87 7 9300

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 33 11 4 3 0 1 82 7 2704
2018 Non-supervisor 51 27 12 5 3 0 1 80 8 7767
2017 Supervisor 51 31 11 4 2 0 1 83 7 3291
2017 Non-supervisor 51 29 10 5 3 0 2 82 8 9296

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 26 13 7 6 0 1 75 12 2698
2018 Non-supervisor 51 22 12 7 6 0 1 74 13 7745
2017 Supervisor 55 24 9 6 4 0 1 80 11 3295
2017 Non-supervisor 55 22 10 6 5 0 2 79 11 9300

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 33 15 7 4 0 1 75 11 2680
2018 Non-supervisor 56 7 3 1 0 0 33 94 2 7709
2017 Supervisor 45 32 13 5 3 0 1 78 9 3295
2017 Non-supervisor 58 8 2 1 1 0 29 94 2 9288

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 8 4 1 0 2 86 5 2681
2018 Non-supervisor 63 20 7 2 1 0 7 89 4 7724
2017 Supervisor 65 22 7 3 2 0 2 88 4 3274
2017 Non-supervisor 64 19 6 2 1 0 7 90 3 9252

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 13 4 2 1 0 2 92 3 2697
2018 Non-supervisor 68 15 6 3 3 0 4 87 6 7751
2017 Supervisor 75 16 4 1 1 0 1 93 3 3296
2017 Non-supervisor 66 17 6 3 3 1 4 87 6 9305

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 28 11 3 1 0 1 84 5 2697
2018 Non-supervisor 52 27 12 4 2 0 2 82 6 7731
2017 Supervisor 57 28 10 3 1 0 1 86 4 3287
2017 Non-supervisor 53 28 10 3 2 0 3 84 6 9281

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 27 37 19 7 0 0 37 26 2716
2018 Non-supervisor 20 34 31 10 4 0 0 55 14 7814
2017 Supervisor 9 26 40 17 8 0 0 35 25 3301
2017 Non-supervisor 18 33 33 10 4 0 1 52 15 9334

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 24 36 19 7 0 0 26 38 2682
2018 Non-supervisor 8 16 34 26 15 0 0 42 24 7702
2017 Supervisor 10 24 40 19 7 0 0 26 34 3285
2017 Non-supervisor 7 16 37 25 14 0 1 40 23 9271

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 43 17 7 4 1 0 72 11 2708
2018 Non-supervisor 26 37 19 10 5 3 0 65 15 7770
2017 Supervisor 26 42 18 9 4 2 0 69 13 3292
2017 Non-supervisor 23 37 19 9 7 4 1 63 17 9297

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 39 19 13 7 1 0 61 20 2712
2018 Non-supervisor 23 34 19 12 10 2 0 58 22 7784
2017 Supervisor 19 39 19 13 8 1 0 59 22 3297
2017 Non-supervisor 20 36 19 13 10 2 0 57 24 9310
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 23 14 15 1 0 20 80 2712
2018 Non-supervisor 26 25 21 13 13 2 1 26 74 7802
2017 Supervisor 22 24 22 14 15 3 1 23 77 3298
2017 Non-supervisor 27 23 20 13 14 3 1 28 72 9321

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 2098
2018 Non-supervisor 21 5538
2017 Supervisor 15 2394
2017 Non-supervisor 19 6315

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 2098
2018 Non-supervisor 31 5538
2017 Supervisor 34 2394
2017 Non-supervisor 28 6315

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 2098
2018 Non-supervisor 21 5538
2017 Supervisor 12 2394
2017 Non-supervisor 15 6315

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 2098
2018 Non-supervisor 38 5538
2017 Supervisor 58 2394
2017 Non-supervisor 42 6315

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 2098
2018 Non-supervisor 6 5538
2017 Supervisor 4 2394
2017 Non-supervisor 5 6315

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 2098
2018 Non-supervisor 30 5538

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 2098
2018 Non-supervisor 40 5538
2017 Supervisor 43 2394
2017 Non-supervisor 49 6315

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 2 28 21 12 6 31 2038
2018 Non-supervisor 5 38 17 12 4 24 5315
2017 Supervisor 5 38 21 12 4 21 2372
2017 Non-supervisor 7 42 17 11 4 18 6214

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 26 74 2082
2018 Non-supervisor 33 67 5507

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 21 18 20 26 1 5 32 48 2088
2018 Non-supervisor 11 22 20 17 23 1 6 36 43 5517
2017 Supervisor 7 20 17 19 28 1 7 30 51 2409
2017 Non-supervisor 11 20 17 16 24 2 9 35 45 6377

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 9 15 21 48 2 3 12 72 2096
2018 Non-supervisor 4 13 17 19 41 2 4 18 63 5510
2017 Supervisor 2 8 11 17 56 2 5 10 78 2406
2017 Non-supervisor 3 10 14 17 47 2 7 14 70 6369

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 16 15 12 13 1 5 58 26 2697
2018 Non-supervisor 40 15 14 10 13 1 7 60 25 7752
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