2018 Public Service Employee Survey Results for Employment and Social Development Canada

• Results for the Department or Agency
• Results for the Department or Agency by Demographic Characteristics

Organizational Structure

• Employment and Social Development
  • Commissioners / Deputy Minister's Office (ESD)
  • Chief Financial Officer Branch
    • Integrated Corporate Accounting and Accountability Directorate
    • Investment, Procurement and Project Management
    • Financial Management Advisory Services / Deputy Chief Financial Officer / Branch Management Services / Chief Financial Officer's Office
    • Real Property, Change Management and Regional Services
    • MyEMS (SAP) Centre of Expertise
  • Corporate Secretariat
    • Business Management and Executive Committees Division / ATIP Operations Division / Privacy Management Division
    • Office of the Corporate Secretary/ Ministerial Services Division: Ministerial Correspondence Unit, MSB Unit and GIC Unit/ Parliamentary and Cabinet Affairs Division
  • Human Resources Services Branch
    • Operations
    • Strategic Directions and Management Services / Assistant Deputy Minister's Office / Human Resources Council / ISM Coordination
    • College@ESDC
    • Corporate HR Programs
  • Income Security and Social Development Branch
    • Community Development and Homelessness Partnerships Directorate
    • Office for Disability Issues
    • Canada Pension Plan Disability
    • Strategic Integration, Planning and Accountability / Senior Assistant Deputy Minister Office / Task Team on Accessibility
    • Seniors and Pensions Policy Secretariat
  • Innovation, Information and Technology Branch
    • Business Integration and Alignment
    • Strategy, Planning and Service Management
    • Enterprise Operations
    • Business Solutions Innovation
    • Enterprise Solutions
    • Chief Information Officer / Assistant Deputy Minister's Office
  • Internal Audit Services Branch
  • Legal Services Branch
  • Learning Branch
    • Canada Education Savings Program
    • Learning Policy, Partnerships and Services Directorate / Assistant Deputy Minister's Office
    • Canada Student Loans Program
  • Public Affairs and Stakeholder Relations
    • Employment Communications Directorate
    • Labour, Seniors and Social Development Communications Directorate / Assistant Deputy Minister's Office / Branch Management Services
    • Strategic Communications and Operations Directorate
  • Policy Horizons Canada
  • Skills and Employment Branch
    • Labour Market Information
    • Indigenous Affairs
    • Employment Insurance Policy
    • Employment Program Policy and Design
    • Temporary Foreign Workers
    • Apprenticeship and Regulated Occupations
    • Senior Assistant Deputy Minister's Office / Employer Liaison Services (ELS) / Briefing and Correspondence Unit
    • Strategy and Partnerships
  • Strategic and Service Policy Branch
    • Service Policy and Strategy
    • Economic Policy
    • Chief data Office
    • Corporate Planning & Management / Senior Assistant Deputy Minister's Office / Innovation Lab
    • Social Policy
    • Evaluation
    • Strategy and Intergovernmental Relations
  • Transformation and Integrated Service Management Branch
• Service Canada
  • Chief Operating Officer's Office
  • Atlantic
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Atlantic
    • Benefits Delivery Services - Atlantic
      • Benefits Delivery Services - Employment Insurance - Claims Prep and Level 2 - Atlantic
      • Benefits Delivery Services - Canada Pension Plan - Disability - Atlantic
      • Benefits Delivery Services - Canada Pension Plan - Atlantic
      • Benefits Delivery Services - Business Expertise - Atlantic
      • Benefits Delivery Services - Employment Insurance - Level 1 - Atlantic
      • Benefits Delivery Services - Old Age Security - Atlantic
      • Benefits Delivery Services - Call Centre (Employment Insurance - St. John's) - Atlantic
      • Benefits Delivery Services - Call Centre (Employment Insurance - Bathurst) - Atlantic
      • Benefits Delivery Services - Call Centre (Pensions) - Atlantic
      • Benefits Delivery Services - Call Centre (Apprenticeship Grants and Employer Contact Centre) - Atlantic
    • Citizen Services and Program Delivery - Atlantic
      • Citizen Services and Program Delivery - Program Delivery (Operations and Business Expertise) - Atlantic
      • Citizen Services and Program Delivery - Citizen Services (Operations and Business Expertise) - Atlantic
      • Citizen Services and Program Delivery - Passports (Operations and Business Expertise) - Atlantic
    • Integrity and National Services - Atlantic
      • Integrity and National Services - Regional and National Integrity Services - Atlantic
      • Integrity and National Services - National Services - Atlantic
      • Integrity and National Services - Business Expertise, Internal Integrity and Security, and Office of the ED - Atlantic
  • Ontario
    • Management Services / Strategic Services / Office of the Assistant Deputy Minister (OADM) - Ontario
    • Integrity Services - Ontario
    • Citizen Services - Ontario
      • Citizen Services - Passport - Ontario
      • Citizen Services - Business Expertise - Ontario
      • Citizen Services - Service Canada Centres - Ontario
    • Program Delivery - Ontario
      • Program Delivery - Operations - Ontario
      • Program Delivery - Business Expertise - Ontario
    • Benefits Delivery Services - Ontario
      • Benefits Delivery Services - Employment Insurance - Ontario
      • Benefits Delivery Services - Canada Pension Plan and Old Age Security - Ontario
      • Benefits Delivery Services - Call Centres - Ontario
      • Benefits Delivery Services - Business Expertise - Ontario
  • Western Canada and Territories
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Western Canada and Territories
    • Citizen Services - Western Canada and Territories
      • Citizen Services - Business Expertise - Western Canada and Territories
    • Program Delivery - Western Canada and Territories
    • Benefits Delivery Services - Western Canada and Territories
      • Benefits Delivery Services - Canada Pension Plan - Western Canada and Territories
      • Benefits Delivery Services - Canada Pension Plan - Disability- Western Canada and Territories
      • Benefits Delivery Services - Old Age Security - Western Canada and Territories
      • Benefits Delivery Services - Call Centres - Western Canada and Territories
      • Benefits Delivery Services - Employment Insurance - Western Canada and Territories
      • Benefits Delivery Services - Business Expertise - Western Canada and Territories
    • Integrity Services - Western Canada and Territories
  • Quebec
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Quebec
    • Integrity Services - Quebec
    • Benefits Delivery Services - Quebec
      • Benefits Delivery Services - Business Expertise - Quebec
      • Benefits Delivery Services - Employment Insurance - Quebec
      • Benefits Delivery Services - Call Centres - Quebec
      • Benefits Delivery Services - Canada Pension Plan and Old Age Security - Quebec
    • Citizen Services Branch - Quebec
      • Citizen Services - Processing Centre (Passport) - Quebec
      • Citizen Services - In-person Offices (Passport) - Quebec
      • Citizen Services - Call Centre (Passport) - Quebec
      • Citizen Services - Citizen Services - Quebec
      • Citizen Services - Business Expertise - Including Passport - Quebec
    • Program Delivery - Quebec
  • Program Operations Branch
    • National Grants and Contributions Delivery Centre
    • Office of the Assistant Deputy Minister / Management Services / Indigenous Programs Directorate (IPD)
    • Labour Market and Social Development Program Operations (LMSDPO)
    • Strategic Directions
  • Benefits Delivery Services Branch - National Headquarters (NHQ)
    • Benefits Delivery Services - Program and Services Oversight (Employment Insurance) - National Headquarters (NHQ)
    • Benefits Delivery Services - Program and Services Oversight (Canada Pension Plan and Old Age Security) - National Headquarters (NHQ)
    • Benefits Delivery Services - Appeals and Quality - National Headquarters (NHQ)
    • Benefits Delivery Services - Specialized Call Centres - National Headquarters (NHQ)
    • Strategic Direction - National Headquarters (NHQ)
  • Integrity Services Branch -National Headquarters (NHQ)
    • Identity Policy and Programs - National Headquarters (NHQ)
    • Assistant Deputy Minister Office / Branch Management Services / Integrity Strategic Directions - National Headquarters (NHQ)
    • Internal Integrity & Security and Departmental Security Officer (DSO) - National Headquarters (NHQ)
    • Integrity Operations - National Headquarters (NHQ)
  • Citizen Service Branch - National Headquarters (NHQ)
    • Digital Service - National Headquarters (NHQ)
    • Strategic Directions - National Headquarters (NHQ)
    • In-Person Operations and Strategies - National Headquarters (NHQ)
    • Partnerships Development and Management - National Headquarters (NHQ)
• Labour
  • Compliance, Operations and Program Development
    • Federal Programs Directorate
    • Workplace Directorate
    • Regional Operations and Compliance Directorate / Assistant Deputy Minister's Office
  • Policy, Dispute Resolution, and International Affairs
    • Federal Mediation and Conciliation Service / Occupational Health and Safety Tribunal
    • International and Intergovernmental Labour Affairs
    • Strategic Policy, Analysis and Workplace Information Directorate / Assistant Deputy Minister's Office
  • Strategic Integration and Governance (SIG) / Deputy Minister of Labour
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  Date modified:

  2017-08-24