2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - Other

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 34 43 8 13 2 0 0 77 15 128
2017 Other 36 28 12 15 8 0 0 64 24 49
2014 Other 36 36 0 15 13 0 0 72 28 20
2011 Other 36 40 9 10 3 0 1 78 13 77
2008 Other 30 42 3 24 0 0 0 73 24 33

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 42 39 10 8 1 0 0 81 9 128
2017 Other 41 42 12 4 2 0 0 83 6 49
2014 Other 54 28 9 0 9 0 0 82 9 20
2011 Other 45 31 10 9 4 0 0 77 13 77
2008 Other 18 45 21 15 0 0 0 64 15 33

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 51 39 6 2 2 0 0 90 4 128
2017 Other 47 32 14 7 0 0 0 78 7 49
2014 Other 71 5 5 10 9 0 0 76 19 20
2011 Other 38 47 5 5 5 0 0 84 10 77
2008 Other 33 39 15 12 0 0 0 73 12 33

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 54 27 7 6 4 0 2 83 10 127
2017 Other 57 18 14 5 6 0 0 76 11 49
2014 Other 41 44 4 6 5 0 0 85 11 20
2011 Other 45 22 11 13 7 0 3 69 20 76

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 46 41 6 5 2 0 0 87 7 128
2017 Other 41 33 10 9 7 0 0 74 16 48
2014 Other 45 40 11 0 4 0 0 85 4 20
2011 Other 42 38 6 10 4 0 0 79 14 77
2008 Other 24 45 12 15 3 0 0 70 18 33

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 38 28 20 12 2 0 0 66 14 128
2017 Other 35 33 15 6 12 0 0 68 18 49
2014 Other 25 46 5 15 9 0 0 71 24 20
2011 Other 27 42 14 9 8 0 0 69 17 77

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 48 37 5 9 2 0 0 84 10 128
2017 Other 45 26 16 9 5 0 0 71 13 49

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 53 36 9 2 0 1 0 89 2 129
2017 Other 53 26 6 15 0 0 0 79 15 49
2014 Other 37 53 5 0 5 0 0 90 5 20
2011 Other 41 42 11 5 1 0 0 83 7 76
2008 Other 39 33 9 15 3 0 0 73 18 33

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 36 36 15 7 5 0 0 73 12 129
2017 Other 42 22 20 12 4 0 0 64 16 49

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 56 36 5 1 2 0 0 92 2 128
2017 Other 48 37 7 6 0 0 2 87 6 49
2014 Other 75 21 0 0 4 0 0 96 4 20
2011 Other 61 26 9 3 1 0 0 87 4 77

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 27 33 22 10 6 0 2 61 17 129
2017 Other 39 20 12 18 11 0 0 59 28 49
2014 Other 19 46 15 15 5 0 0 65 20 20
2011 Other 21 39 12 13 13 0 3 61 27 77

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 27 38 20 9 6 0 0 66 15 128
2017 Other 39 22 18 14 6 0 0 61 21 49
2014 Other 27 45 4 19 5 0 0 73 23 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 42 35 13 7 2 1 0 78 9 128
2017 Other 44 25 8 16 7 0 0 69 23 48
2014 Other 25 47 10 5 13 0 0 72 19 20
2011 Other 47 35 10 6 1 0 0 82 8 77

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 52 34 8 4 2 0 0 86 6 126
2017 Other 44 32 17 6 0 0 0 76 6 49
2014 Other 46 46 4 0 4 0 0 92 4 20
2011 Other 42 42 10 3 4 0 0 83 6 77
2008 Other 36 45 9 3 6 0 0 82 9 33

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 50 23 16 5 3 0 3 75 9 129
2017 Other 53 22 9 8 2 0 6 80 11 49
2014 Other 43 28 24 4 0 0 0 71 4 20
2011 Other 56 27 8 4 1 0 4 86 5 77
2008 Other 42 33 9 0 9 3 3 81 10 33

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 9 13 24 22 20 6 6 48 25 124
2017 Other 8 12 26 17 23 4 10 46 23 49
2014 Other 5 18 31 17 20 5 4 40 25 20
2011 Other 16 13 34 18 16 3 1 35 30 77
2008 Other 9 33 24 18 12 3 0 31 44 33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 6 6 19 28 26 6 7 63 15 125
2017 Other 2 12 19 24 28 6 8 61 17 48
2014 Other 9 9 36 22 24 0 0 46 18 20
2011 Other 14 14 25 25 16 5 1 43 31 77
2008 Other 9 27 9 33 15 3 3 52 39 33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 10 11 29 21 16 3 10 43 25 126
2017 Other 12 17 15 15 14 8 19 40 40 48
2014 Other 9 14 31 30 17 0 0 47 23 20
2011 Other 23 10 21 22 14 3 6 40 37 77
2008 Other 6 12 36 24 18 0 3 44 19 33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 10 11 20 20 27 3 9 53 24 126
2017 Other 13 6 22 20 23 4 12 51 23 48
2014 Other 18 9 27 21 25 0 0 46 27 20
2011 Other 9 14 21 26 22 4 4 52 25 77
2008 Other 3 9 30 21 27 3 6 53 13 33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 11 7 23 19 27 6 7 53 21 126
2017 Other 8 12 8 22 20 6 23 60 29 48
2014 Other 24 20 16 16 20 5 0 37 46 20
2011 Other 16 9 13 30 25 4 3 59 27 76
2008 Other 12 9 30 18 21 3 6 43 23 33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 10 9 19 23 25 10 5 56 22 124
2017 Other 4 8 24 11 22 15 15 48 18 48
2014 Other 4 4 14 43 25 9 0 76 9 20
2011 Other 13 8 18 21 25 6 9 54 25 77
2008 Other 3 9 33 21 24 6 3 50 13 33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 13 21 25 14 17 6 5 35 38 126
2017 Other 16 18 25 6 16 8 11 27 42 48
2014 Other 19 19 37 9 16 0 0 25 38 20
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 32 29 17 3 6 8 5 70 11 127
2017 Other 46 16 8 9 4 6 11 75 15 49
2014 Other 24 29 27 5 10 5 0 56 16 20

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 53 26 9 6 5 2 0 80 11 128
2017 Other 69 18 0 7 4 2 0 89 11 49
2014 Other 36 36 0 19 9 0 0 71 29 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 24 24 17 10 6 17 3 60 19 126
2017 Other 32 10 10 11 10 25 2 58 28 49
2014 Other 10 16 14 15 14 26 4 38 42 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 57 28 9 3 2 1 0 86 6 127
2017 Other 65 24 4 6 0 0 0 90 6 49
2014 Other 46 49 0 0 5 0 0 95 5 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 43 28 19 3 2 2 2 75 6 127
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 53 31 5 6 4 0 1 85 10 127
2017 Other 48 29 10 4 6 0 2 79 11 49
2014 Other 42 43 5 5 4 0 0 86 9 20
2011 Other 47 34 13 5 0 1 0 82 5 77
2008 Other 30 36 15 3 12 3 0 69 16 33

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 59 24 9 2 2 2 1 85 5 127
2017 Other 65 22 6 0 0 4 2 93 0 49
2014 Other 61 29 0 0 0 10 0 100 0 20
2011 Other 45 38 6 6 3 1 0 84 9 77
2008 Other 33 36 12 6 6 6 0 74 13 33

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 59 25 6 6 3 0 1 85 9 127
2017 Other 59 16 13 4 4 2 2 78 9 49
2014 Other 46 45 5 0 0 5 0 95 0 20
2011 Other 53 30 8 5 1 0 3 85 7 77
2008 Other 33 30 15 6 9 6 0 68 16 33

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 66 22 5 2 3 1 1 90 6 127
2017 Other 66 10 6 7 6 4 0 79 14 49

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 66 20 5 2 4 2 0 89 6 128
2017 Other 57 20 9 10 2 2 0 78 13 48
2014 Other 66 25 5 0 4 0 0 91 4 20
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 46 28 9 4 2 10 0 83 7 128
2017 Other 54 17 11 6 6 6 0 76 13 49
2014 Other 18 33 5 4 10 30 0 73 20 20
2011 Other 36 34 13 12 3 3 0 72 15 77

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 44 23 17 6 6 5 0 70 13 126
2017 Other 52 17 11 8 6 6 0 73 15 49
2014 Other 14 33 14 13 15 11 0 52 32 20
2011 Other 30 38 12 7 11 3 0 70 18 76
2008 Other 24 30 24 12 6 3 0 56 19 33

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 32 27 22 7 6 5 1 63 14 128
2017 Other 50 12 14 10 4 10 0 69 16 49
2014 Other 10 32 9 23 14 11 0 47 43 20
2011 Other 25 28 18 8 8 12 1 61 18 76
2008 Other 18 27 30 9 6 9 0 50 17 33

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 40 25 17 7 9 2 0 67 16 129
2017 Other 37 33 6 11 6 6 0 75 18 48
2014 Other 15 22 9 25 18 11 0 41 49 20
2011 Other 32 31 13 9 9 4 1 67 19 77
2008 Other 12 48 12 12 12 3 0 63 25 33
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 40 40 11 6 1 1 0 82 7 126
2017 Other 38 35 15 6 4 0 2 75 10 49
2014 Other 14 53 9 14 9 0 0 67 23 20
2011 Other 28 36 16 8 7 7 0 68 15 76

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 45 33 8 10 1 2 2 81 11 126
2017 Other 47 20 12 12 2 4 4 72 15 49
2014 Other 40 23 5 16 0 16 0 75 19 20
2011 Other 44 27 11 9 5 3 1 74 15 75
2008 Other 21 30 15 24 3 6 0 55 29 33

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 51 32 6 8 1 2 0 85 9 125

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 23 25 15 10 10 13 3 57 25 125
2017 Other 30 12 10 19 10 15 4 52 35 49
2014 Other 21 10 0 30 18 21 0 39 61 20
2011 Other 19 26 13 16 6 10 9 56 27 77

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 41 27 13 6 7 5 1 72 14 126
2017 Other 44 27 10 8 4 6 0 76 13 49
2014 Other 20 32 4 29 0 11 4 60 35 20
2011 Other 23 36 19 10 4 5 1 64 15 77
2008 Other 21 24 24 6 9 12 3 54 18 33

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 38 21 12 11 8 9 2 66 21 127
2017 Other 45 20 14 13 6 2 0 66 19 48
2014 Other 15 9 15 20 24 5 13 29 53 20
2011 Other 19 25 13 14 18 6 4 49 36 77
2008 Other 21 18 18 9 21 3 9 45 34 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 28 33 16 13 4 6 0 65 18 127
2017 Other 32 20 27 6 8 6 0 56 15 48

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 65 17 12 2 2 2 0 85 3 127
2017 Other 54 26 14 2 2 2 0 81 4 49
2014 Other 36 30 14 0 5 16 0 78 5 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 60 25 8 3 2 2 0 87 6 128
2017 Other 55 30 9 4 2 0 0 85 6 49
2014 Other 41 30 11 5 0 14 0 82 6 20
2011 Other 46 30 9 5 5 3 1 79 11 76

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 66 24 5 2 2 2 0 91 4 128
2017 Other 61 33 0 4 2 0 0 94 6 49
2014 Other 46 36 9 5 0 0 5 85 6 20
2011 Other 55 26 9 5 5 0 0 81 10 77
2008 Other 45 42 9 0 3 0 0 88 3 33

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 56 29 7 5 2 2 0 86 7 129
2017 Other 56 18 13 6 8 0 0 73 14 49
2014 Other 24 49 19 4 5 0 0 73 9 20
2011 Other 43 30 9 10 8 0 0 73 18 77

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 55 27 13 4 2 0 0 81 6 128
2017 Other 54 28 9 4 6 0 0 82 10 49
2014 Other 24 41 21 9 5 0 0 65 13 20
2011 Other 42 32 8 10 8 0 0 74 18 77
2008 Other 30 42 12 12 3 0 0 73 15 33

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 40 26 21 5 4 4 0 68 10 128
2017 Other 37 18 12 19 4 8 2 61 25 49
2014 Other 14 31 25 10 5 16 0 54 17 20
2011 Other 34 22 16 9 12 3 4 61 23 76
2008 Other 18 15 21 24 6 12 3 39 36 33
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Other 17 46 37 129
2017 Other 19 50 30 48
2014 Other 15 54 30 20
2011 Other 29 43 29 77

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Other 14 41 27 0 9 9 22
2011 Other 0 18 27 18 9999 36 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 7 93 128

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 29 13 21 2 3 25 7 62 7 127
2017 Other 49 15 8 2 6 12 8 80 10 49
2014 Other 4 15 4 18 5 41 13 42 49 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 49 26 11 2 3 6 2 82 6 128
2017 Other 55 18 12 0 4 8 2 81 5 48
2014 Other 15 31 9 10 5 25 6 66 21 20
2011 Other 38 35 6 4 4 13 0 84 9 77
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 6 94 128

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 33 13 19 0 3 27 6 67 5 127
2017 Other 48 9 16 0 4 16 6 74 5 49
2014 Other 4 10 14 4 0 57 11 44 13 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 49 25 10 3 2 9 2 83 5 128
2017 Other 54 21 12 0 4 8 0 82 5 49
2014 Other 4 33 30 4 0 29 0 52 6 20
2011 Other 49 26 6 1 5 12 0 85 7 77
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 20 23 20 12 24 0 0 44 36 128
2017 Other 18 20 25 16 19 0 2 39 35 49

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 28 22 24 14 9 1 2 51 24 128
2017 Other 30 22 32 8 7 0 2 53 15 49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 36 20 17 9 12 1 6 60 22 127
2017 Other 38 20 18 6 7 0 12 66 14 49

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 27 26 23 10 10 2 3 56 20 126
2017 Other 37 10 23 21 5 0 4 49 27 49

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 61 13 7 3 3 2 10 85 7 126
2017 Other 61 21 6 0 0 2 10 93 0 48

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 36 25 17 12 8 0 2 62 20 128
2017 Other 36 32 20 11 2 0 0 68 12 49

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 37 27 19 4 6 2 4 69 11 129
2017 Other 44 24 12 16 2 0 2 69 19 49

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 38 30 16 3 9 0 3 70 13 128
2017 Other 38 30 10 14 4 2 2 70 19 49

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 49 21 12 9 7 0 2 72 16 127
2017 Other 49 23 15 8 2 0 2 74 10 49

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 25 30 20 10 13 0 2 56 24 129
2017 Other 34 20 15 15 12 2 2 56 29 49

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 57 20 6 5 7 0 5 81 12 129
2017 Other 75 14 7 2 2 0 0 89 4 49

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 67 15 6 1 3 0 9 90 4 127

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 73 6 5 5 3 3 4 86 8 128
2017 Other 78 8 6 0 2 0 6 91 2 49

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 69 14 7 4 3 0 3 86 7 129
2017 Other 76 18 2 0 0 0 4 98 0 47

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 69 13 8 3 4 0 3 85 7 129
2017 Other 74 15 8 0 4 0 0 88 4 49

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 69 2 2 0 1 0 26 96 1 128
2017 Other 63 4 6 0 0 0 26 92 0 49

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 60 16 11 3 3 0 6 82 7 128
2017 Other 72 16 4 4 0 0 4 91 5 49

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 41 19 19 9 9 1 3 62 18 129
2017 Other 39 29 12 14 6 0 0 68 20 48

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 39 29 16 8 5 0 4 70 13 129
2017 Other 51 36 13 0 0 0 0 87 0 48

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 23 31 29 13 2 0 1 55 16 129
2017 Other 24 23 40 11 2 0 0 47 13 49

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 10 20 30 25 14 0 1 39 31 124
2017 Other 10 20 32 16 19 0 2 36 31 49

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 44 29 16 3 5 4 0 76 8 129
2017 Other 42 32 11 9 6 0 0 74 15 49

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 36 36 12 5 9 0 1 73 15 129
2017 Other 35 30 6 12 14 2 0 66 27 49
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 27 22 20 7 18 3 2 28 72 127
2017 Other 22 25 14 19 15 2 2 23 77 49

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 26 86
2017 Other 28 35

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 31 86
2017 Other 30 35

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 33 86
2017 Other 25 35

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Other 30 86
2017 Other 29 35

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Other 5 86
2017 Other 6 35

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Other 20 86

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Other 41 86
2017 Other 46 35

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Other 7 53 16 7 4 13 83
2017 Other 14 33 23 12 6 11 35

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 36 64 84

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 20 25 13 20 19 0 4 46 40 85
2017 Other 16 21 18 20 14 5 6 42 38 36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 8 22 12 15 39 0 4 32 56 85
2017 Other 0 12 19 10 42 5 11 15 63 36

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 36 13 13 11 11 2 14 59 26 128
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