2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 42 13 12 3 0 1 71 16 175
2018 IS-01 45 36 0 9 9 0 0 82 18 11
2018 IS-02 26 52 9 9 4 0 0 78 13 23
2018 IS-03 13 60 23 3 0 0 0 73 3 30
2018 IS-04 33 37 15 12 4 0 0 69 15 52
2018 IS-05 29 37 11 21 3 0 0 66 24 38
2018 IS-06 38 23 15 15 8 0 0 62 23 13
2017 IS 31 35 9 11 13 1 1 67 24 163
2017 IS-02 56 31 0 0 13 0 0 88 13 16
2017 IS-03 13 33 17 20 16 0 0 46 37 30
2017 IS-04 35 33 12 10 8 0 2 69 19 49
2017 IS-05 34 36 5 12 11 2 0 72 23 44
2017 IS-06 21 53 5 5 16 0 0 74 21 19
2014 IS 24 43 9 13 9 1 0 68 23 201
2014 IS-02 33 33 10 17 7 0 0 67 23 30
2014 IS-03 21 40 9 12 19 0 0 60 30 43
2014 IS-04 15 48 9 17 7 4 0 66 25 46
2014 IS-05 31 44 10 10 6 0 0 75 15 52
2014 IS-06 20 52 8 12 8 0 0 72 20 25
2011 IS 37 43 9 8 3 0 0 80 11 238
2011 IS-02 26 61 3 3 6 0 0 87 10 31
2011 IS-03 16 49 12 20 2 0 0 65 22 49
2011 IS-04 49 33 13 3 3 0 0 82 6 72
2011 IS-05 41 39 5 8 5 0 2 81 14 59
2011 IS-06 44 48 4 4 0 0 0 92 4 25
2008 IS 27 37 11 16 7 1 1 66 23 208
2008 IS-02 21 50 4 18 7 0 0 71 25 28
2008 IS-03 23 26 16 23 9 2 0 50 33 43
2008 IS-04 25 38 14 16 6 2 0 63 22 64
2008 IS-05 36 38 12 10 5 0 0 74 14 42
2008 IS-06 35 35 4 15 4 0 8 75 21 26

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 41 7 3 2 0 0 87 6 175
2018 IS-01 70 30 0 0 0 0 0 100 0 10
2018 IS-02 43 52 4 0 0 0 0 96 0 23
2018 IS-03 48 39 13 0 0 0 0 87 0 31
2018 IS-04 44 35 12 8 2 0 0 79 10 52
2018 IS-05 45 45 0 5 5 0 0 89 11 38
2018 IS-06 46 31 15 0 8 0 0 77 8 13
2017 IS 42 41 9 3 4 0 0 83 7 163
2017 IS-02 44 50 6 0 0 0 0 94 0 16
2017 IS-03 40 36 14 3 7 0 0 77 10 30
2017 IS-04 41 45 10 2 2 0 0 86 4 49
2017 IS-05 48 37 9 7 0 0 0 84 7 44
2017 IS-06 42 37 5 0 16 0 0 79 16 19
2014 IS 38 38 9 8 5 0 0 77 14 201
2014 IS-02 47 23 17 10 3 0 0 70 13 30
2014 IS-03 37 42 2 7 12 0 0 79 19 43
2014 IS-04 26 48 9 11 6 0 0 74 17 46
2014 IS-05 44 29 13 11 2 0 0 73 13 52
2014 IS-06 40 56 0 0 4 0 0 96 4 25
2011 IS 43 41 9 5 3 0 0 84 8 240
2011 IS-02 26 55 13 6 0 0 0 81 6 31
2011 IS-03 37 47 4 6 6 0 0 84 12 49
2011 IS-04 46 40 10 1 3 0 0 86 4 72
2011 IS-05 50 30 12 5 3 0 0 80 8 60
2011 IS-06 52 40 0 8 0 0 0 92 8 25
2008 IS 36 43 10 8 4 0 0 78 12 208
2008 IS-02 32 36 11 18 4 0 0 68 21 28
2008 IS-03 26 42 12 12 9 0 0 67 21 43
2008 IS-04 38 45 11 3 3 0 0 83 6 64
2008 IS-05 36 48 7 7 2 0 0 83 10 42
2008 IS-06 46 42 4 4 4 0 0 88 8 26

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 40 6 3 3 0 0 88 6 174
2018 IS-01 64 27 0 0 9 0 0 91 9 11
2018 IS-02 43 52 0 0 4 0 0 96 4 23
2018 IS-03 55 32 6 6 0 0 0 87 6 31
2018 IS-04 45 39 10 4 2 0 0 84 6 51
2018 IS-05 49 43 3 3 3 0 0 92 5 37
2018 IS-06 54 23 8 8 8 0 0 77 15 13
2017 IS 53 33 6 4 4 0 0 86 8 163
2017 IS-02 50 38 13 0 0 0 0 88 0 16
2017 IS-03 50 30 7 3 10 0 0 80 13 30
2017 IS-04 53 37 4 4 2 0 0 90 6 49
2017 IS-05 59 34 5 2 0 0 0 93 2 44
2017 IS-06 53 21 10 5 10 0 0 74 16 19
2014 IS 44 38 5 8 4 0 0 82 12 201
2014 IS-02 33 50 7 7 3 0 0 83 10 30
2014 IS-03 42 33 7 12 7 0 0 75 19 43
2014 IS-04 37 44 4 11 4 0 0 81 15 46
2014 IS-05 50 33 6 8 4 0 0 83 11 52
2014 IS-06 64 32 0 0 4 0 0 96 4 25
2011 IS 47 45 3 4 2 0 0 91 6 240
2011 IS-02 23 58 10 6 3 0 0 81 10 31
2011 IS-03 39 51 2 6 2 0 0 90 8 49
2011 IS-04 51 45 1 1 1 0 0 96 3 73
2011 IS-05 55 37 0 7 2 0 0 92 8 60
2011 IS-06 60 36 4 0 0 0 0 96 0 25
2008 IS 44 45 6 2 3 0 0 88 6 208
2008 IS-02 18 61 14 4 4 0 0 79 7 28
2008 IS-03 37 49 2 5 7 0 0 86 12 43
2008 IS-04 53 36 8 0 3 0 0 89 3 64
2008 IS-05 48 45 2 2 2 0 0 93 5 42
2008 IS-06 58 42 0 0 0 0 0 100 0 26

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 38 6 10 2 1 0 82 12 174
2018 IS-01 64 9 0 18 0 9 0 80 20 11
2018 IS-02 55 41 0 5 0 0 0 95 5 22
2018 IS-03 37 43 3 13 3 0 0 80 17 30
2018 IS-04 40 37 8 12 4 0 0 77 15 52
2018 IS-05 47 42 5 0 3 3 0 92 3 38
2018 IS-06 23 38 8 31 0 0 0 62 31 13
2017 IS 44 37 7 6 6 0 0 80 12 163
2017 IS-02 63 31 6 0 0 0 0 94 0 16
2017 IS-03 36 34 10 3 16 0 0 70 20 30
2017 IS-04 43 41 6 6 4 0 0 83 10 49
2017 IS-05 46 41 5 9 0 0 0 86 9 44
2017 IS-06 37 31 11 11 10 0 0 68 21 19
2014 IS 35 34 14 12 5 0 0 69 17 201
2014 IS-02 47 23 20 7 3 0 0 70 10 30
2014 IS-03 33 35 16 9 7 0 0 68 16 43
2014 IS-04 33 41 11 11 4 0 0 74 15 46
2014 IS-05 37 35 13 11 4 0 0 71 15 52
2014 IS-06 32 28 8 24 8 0 0 60 32 25
2011 IS 43 35 10 8 3 0 1 78 11 240
2011 IS-02 55 32 6 6 0 0 0 87 6 31
2011 IS-03 31 48 8 6 4 0 2 81 11 48
2011 IS-04 47 33 10 5 4 0 1 81 10 73
2011 IS-05 40 30 13 12 3 0 2 71 15 60
2011 IS-06 40 36 12 12 0 0 0 76 12 25

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 41 13 9 5 0 0 74 14 176
2018 IS-01 55 27 9 0 9 0 0 82 9 11
2018 IS-02 39 43 9 9 0 0 0 83 9 23
2018 IS-03 29 35 16 13 6 0 0 65 19 31
2018 IS-04 33 35 17 8 8 0 0 67 15 52
2018 IS-05 29 50 11 5 5 0 0 79 11 38
2018 IS-06 31 46 8 15 0 0 0 77 15 13
2017 IS 28 55 8 5 4 0 0 83 9 163
2017 IS-02 25 69 6 0 0 0 0 94 0 16
2017 IS-03 7 57 17 7 13 0 0 63 20 30
2017 IS-04 27 59 6 6 2 0 0 86 8 49
2017 IS-05 41 50 7 2 0 0 0 91 2 44
2017 IS-06 26 58 5 5 5 0 0 84 10 19
2014 IS 23 49 9 11 7 0 0 73 18 201
2014 IS-02 40 43 3 7 7 0 0 83 13 30
2014 IS-03 23 44 7 9 16 0 0 68 25 43
2014 IS-04 11 59 7 19 4 0 0 70 24 46
2014 IS-05 23 50 12 13 2 0 0 73 15 52
2014 IS-06 28 52 12 4 4 0 0 80 8 25
2011 IS 30 42 13 8 7 0 0 72 15 240
2011 IS-02 26 39 23 13 0 0 0 65 13 31
2011 IS-03 23 48 15 6 8 0 0 71 15 48
2011 IS-04 30 41 10 10 10 0 0 71 19 73
2011 IS-05 37 32 15 8 8 0 0 68 17 60
2011 IS-06 36 60 4 0 0 0 0 96 0 25
2008 IS 30 46 12 7 5 0 0 76 12 206
2008 IS-02 25 46 14 7 7 0 0 71 14 28
2008 IS-03 24 40 14 12 10 0 0 64 21 42
2008 IS-04 28 44 16 6 6 0 0 72 13 64
2008 IS-05 38 50 5 5 2 0 0 88 7 42
2008 IS-06 38 50 12 0 0 0 0 88 0 26

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 37 15 9 4 1 0 71 13 176
2018 IS-01 36 36 9 9 9 0 0 73 18 11
2018 IS-02 39 39 13 0 4 4 0 82 5 23
2018 IS-03 39 29 19 10 3 0 0 68 13 31
2018 IS-04 29 40 12 12 6 2 0 71 18 52
2018 IS-05 32 42 16 8 3 0 0 74 11 38
2018 IS-06 46 15 23 15 0 0 0 62 15 13
2017 IS 29 45 10 7 9 0 0 74 15 163
2017 IS-02 44 44 13 0 0 0 0 88 0 16
2017 IS-03 20 43 10 7 20 0 0 63 27 30
2017 IS-04 21 55 14 4 6 0 0 75 10 49
2017 IS-05 36 37 11 14 2 0 0 73 16 44
2017 IS-06 31 53 0 5 10 0 0 84 16 19
2014 IS 25 36 17 13 7 0 0 62 21 201
2014 IS-02 20 43 17 10 10 0 0 63 20 30
2014 IS-03 33 26 19 14 9 0 0 58 23 43
2014 IS-04 20 46 17 11 7 0 0 65 17 46
2014 IS-05 27 40 11 15 6 0 0 67 21 52
2014 IS-06 28 28 24 12 8 0 0 56 20 25
2011 IS 30 40 14 9 7 0 0 70 16 241
2011 IS-02 29 58 10 0 3 0 0 87 3 31
2011 IS-03 20 47 12 12 8 0 0 67 20 49
2011 IS-04 40 29 18 10 4 0 0 68 14 73
2011 IS-05 28 35 13 12 12 0 0 63 23 60
2011 IS-06 28 48 16 4 4 0 0 76 8 25

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 35 14 12 5 1 0 70 17 176
2018 IS-01 82 9 0 9 0 0 0 91 9 11
2018 IS-02 22 30 17 22 9 0 0 52 30 23
2018 IS-03 39 26 23 10 3 0 0 65 13 31
2018 IS-04 33 38 13 8 8 0 0 71 15 52
2018 IS-05 29 42 11 13 3 3 0 73 16 38
2018 IS-06 38 38 8 15 0 0 0 77 15 13
2017 IS 25 42 14 13 7 0 0 67 20 163
2017 IS-02 25 50 13 13 0 0 0 75 13 16
2017 IS-03 23 20 28 10 20 0 0 43 30 30
2017 IS-04 25 49 8 17 2 0 0 73 19 49
2017 IS-05 27 43 16 14 0 0 0 70 14 44
2017 IS-06 21 53 5 10 10 0 0 74 21 19

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 39 10 5 3 1 0 83 7 176
2018 IS-01 55 18 18 0 9 0 0 73 9 11
2018 IS-02 48 30 17 4 0 0 0 78 4 23
2018 IS-03 32 42 13 13 0 0 0 74 13 31
2018 IS-04 38 48 8 2 2 2 0 88 4 52
2018 IS-05 45 42 3 5 5 0 0 87 11 38
2018 IS-06 77 15 0 0 8 0 0 92 8 13
2017 IS 33 44 8 9 6 0 0 77 15 162
2017 IS-02 50 38 13 0 0 0 0 88 0 16
2017 IS-03 20 37 13 7 23 0 0 57 30 30
2017 IS-04 27 48 10 15 0 0 0 75 15 48
2017 IS-05 43 45 5 7 0 0 0 88 7 44
2017 IS-06 37 48 0 5 10 0 0 84 16 19
2014 IS 33 49 10 6 3 0 0 82 8 201
2014 IS-02 30 57 7 7 0 0 0 87 7 30
2014 IS-03 37 37 9 9 7 0 0 75 16 43
2014 IS-04 22 54 13 7 4 0 0 76 11 46
2014 IS-05 40 50 8 2 0 0 0 90 2 52
2014 IS-06 32 52 12 4 0 0 0 84 4 25
2011 IS 38 42 10 5 5 0 0 80 10 241
2011 IS-02 45 32 13 3 6 0 0 77 10 31
2011 IS-03 22 47 18 6 6 0 0 69 12 49
2011 IS-04 41 42 7 5 4 0 0 84 10 73
2011 IS-05 42 42 12 2 3 0 0 83 5 60
2011 IS-06 40 52 0 8 0 0 0 92 8 25
2008 IS 34 40 11 10 5 0 0 75 15 208
2008 IS-02 25 36 14 14 11 0 0 61 25 28
2008 IS-03 30 30 14 14 12 0 0 60 26 43
2008 IS-04 33 47 11 9 0 0 0 80 9 64
2008 IS-05 38 50 7 2 2 0 0 88 5 42
2008 IS-06 46 35 4 12 4 0 0 81 15 26

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 38 14 10 6 0 0 70 16 176
2018 IS-01 45 27 9 18 0 0 0 73 18 11
2018 IS-02 39 39 13 4 4 0 0 78 9 23
2018 IS-03 26 45 10 10 10 0 0 71 19 31
2018 IS-04 35 27 17 15 6 0 0 62 21 52
2018 IS-05 32 47 11 5 5 0 0 79 11 38
2018 IS-06 38 31 8 15 8 0 0 69 23 13
2017 IS 30 44 13 5 7 0 0 74 13 163
2017 IS-02 25 56 19 0 0 0 0 81 0 16
2017 IS-03 10 50 10 7 23 0 0 60 30 30
2017 IS-04 31 45 14 6 4 0 0 75 10 49
2017 IS-05 41 41 14 5 0 0 0 82 5 44
2017 IS-06 37 37 16 5 5 0 0 74 10 19

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 36 12 7 3 0 0 78 10 173
2018 IS-01 82 9 9 0 0 0 0 91 0 11
2018 IS-02 48 30 17 4 0 0 0 78 4 23
2018 IS-03 35 39 16 6 3 0 0 74 10 31
2018 IS-04 36 38 12 8 6 0 0 74 14 50
2018 IS-05 42 42 5 8 3 0 0 84 11 38
2018 IS-06 33 42 8 8 8 0 0 75 17 12
2017 IS 44 39 12 2 3 1 0 83 5 162
2017 IS-02 50 44 6 0 0 0 0 94 0 16
2017 IS-03 23 47 17 3 10 0 0 70 13 30
2017 IS-04 48 41 8 2 0 0 0 90 2 48
2017 IS-05 50 37 14 0 0 0 0 86 0 44
2017 IS-06 42 32 10 5 5 5 0 78 11 19
2014 IS 48 36 10 4 1 0 0 85 5 201
2014 IS-02 53 40 7 0 0 0 0 93 0 30
2014 IS-03 49 28 12 7 5 0 0 77 12 43
2014 IS-04 35 46 13 7 0 0 0 80 7 46
2014 IS-05 54 35 10 2 0 0 0 88 2 52
2014 IS-06 56 36 4 4 0 0 0 92 4 25
2011 IS 43 39 12 4 1 0 0 82 5 240
2011 IS-02 42 48 6 3 0 0 0 90 3 31
2011 IS-03 35 47 12 4 2 0 0 82 6 49
2011 IS-04 44 40 8 5 1 0 1 85 7 73
2011 IS-05 53 24 17 5 2 0 0 76 7 59
2011 IS-06 40 48 12 0 0 0 0 88 0 25

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 39 12 13 6 1 0 69 19 176
2018 IS-01 18 18 18 27 18 0 0 36 45 11
2018 IS-02 30 35 22 4 9 0 0 65 13 23
2018 IS-03 29 35 6 23 6 0 0 65 29 31
2018 IS-04 33 33 19 12 2 2 0 67 14 52
2018 IS-05 21 55 5 11 8 0 0 76 18 38
2018 IS-06 54 38 0 0 8 0 0 92 8 13
2017 IS 30 41 13 9 7 0 0 71 16 162
2017 IS-02 31 38 31 0 0 0 0 69 0 16
2017 IS-03 16 46 17 7 13 0 0 63 20 30
2017 IS-04 27 33 17 17 6 0 0 60 23 48
2017 IS-05 36 45 7 9 2 0 0 82 12 44
2017 IS-06 42 47 0 0 10 0 0 90 10 19
2014 IS 21 41 13 16 8 0 0 63 24 201
2014 IS-02 23 40 20 13 3 0 0 63 17 30
2014 IS-03 28 28 14 14 16 0 0 56 30 43
2014 IS-04 17 46 15 13 6 2 0 65 20 46
2014 IS-05 12 52 10 21 6 0 0 64 27 52
2014 IS-06 32 40 0 20 8 0 0 72 28 25
2011 IS 25 46 12 12 5 0 0 72 16 241
2011 IS-02 35 45 10 10 0 0 0 81 10 31
2011 IS-03 10 43 18 18 10 0 0 53 29 49
2011 IS-04 26 49 11 10 3 1 0 76 13 73
2011 IS-05 30 40 12 13 5 0 0 70 18 60
2011 IS-06 28 64 4 4 0 0 0 92 4 25

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 34 16 9 9 1 0 66 17 175
2018 IS-01 10 50 10 10 20 0 0 60 30 10
2018 IS-02 22 48 22 4 4 0 0 70 9 23
2018 IS-03 26 35 10 16 13 0 0 61 29 31
2018 IS-04 35 31 19 6 6 4 0 68 12 52
2018 IS-05 37 34 11 8 11 0 0 71 18 38
2018 IS-06 54 15 15 8 8 0 0 69 15 13
2017 IS 38 39 12 5 6 0 0 77 11 162
2017 IS-02 56 25 13 6 0 0 0 81 6 16
2017 IS-03 26 33 17 3 20 0 0 60 23 30
2017 IS-04 29 44 15 6 6 0 0 73 13 48
2017 IS-05 43 46 5 7 0 0 0 89 7 44
2017 IS-06 47 42 5 0 5 0 0 90 5 19
2014 IS 29 40 13 11 6 0 0 69 18 201
2014 IS-02 40 53 3 3 0 0 0 93 3 30
2014 IS-03 30 30 16 12 12 0 0 61 23 43
2014 IS-04 26 44 15 9 7 0 0 70 15 46
2014 IS-05 21 48 12 13 6 0 0 69 19 52
2014 IS-06 36 20 16 20 8 0 0 56 28 25

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 31 15 11 7 1 0 66 18 175
2018 IS-01 55 27 0 18 0 0 0 82 18 11
2018 IS-02 43 22 22 0 13 0 0 65 13 23
2018 IS-03 29 35 6 19 10 0 0 65 29 31
2018 IS-04 33 33 17 8 8 2 0 67 16 52
2018 IS-05 30 35 16 11 8 0 0 65 19 37
2018 IS-06 38 31 8 23 0 0 0 69 23 13
2017 IS 33 38 14 9 6 0 0 71 15 162
2017 IS-02 50 44 6 0 0 0 0 94 0 16
2017 IS-03 26 23 24 7 20 0 0 49 26 30
2017 IS-04 23 41 21 10 4 0 0 64 15 48
2017 IS-05 41 41 5 14 0 0 0 82 14 44
2017 IS-06 31 48 10 0 10 0 0 79 10 19
2014 IS 28 42 15 9 4 0 0 71 14 201
2014 IS-02 50 33 7 7 3 0 0 83 10 30
2014 IS-03 30 37 21 5 7 0 0 68 12 43
2014 IS-04 26 46 17 11 0 0 0 72 11 46
2014 IS-05 19 44 19 11 6 0 0 64 17 52
2014 IS-06 24 52 8 8 8 0 0 76 16 25
2011 IS 38 46 7 7 2 0 0 84 9 241
2011 IS-02 42 52 3 3 0 0 0 94 3 31
2011 IS-03 24 51 10 12 2 0 0 76 14 49
2011 IS-04 38 51 4 5 1 0 0 89 7 73
2011 IS-05 42 40 10 3 3 0 2 83 7 60
2011 IS-06 48 28 8 16 0 0 0 76 16 25

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 33 13 6 5 0 0 77 10 176
2018 IS-01 73 18 0 0 9 0 0 91 9 11
2018 IS-02 48 35 13 4 0 0 0 83 4 23
2018 IS-03 29 39 16 13 3 0 0 68 16 31
2018 IS-04 42 33 13 6 6 0 0 75 12 52
2018 IS-05 47 26 16 3 8 0 0 74 11 38
2018 IS-06 38 38 15 8 0 0 0 77 8 13
2017 IS 43 40 12 4 2 0 0 82 6 162
2017 IS-02 63 25 13 0 0 0 0 88 0 16
2017 IS-03 36 30 17 10 7 0 0 67 16 30
2017 IS-04 36 52 8 4 0 0 0 88 4 48
2017 IS-05 48 39 11 2 0 0 0 86 2 44
2017 IS-06 42 42 10 0 5 0 0 84 5 19
2014 IS 34 40 12 7 6 0 0 74 14 201
2014 IS-02 47 30 10 10 3 0 0 77 13 30
2014 IS-03 35 35 12 7 12 0 0 70 19 43
2014 IS-04 24 48 11 13 4 0 0 72 17 46
2014 IS-05 33 48 11 4 4 0 0 81 8 52
2014 IS-06 40 36 12 0 12 0 0 76 12 25
2011 IS 38 43 10 7 3 0 0 81 10 239
2011 IS-02 29 61 0 10 0 0 0 90 10 31
2011 IS-03 35 44 13 4 4 0 0 79 8 48
2011 IS-04 38 43 11 6 3 0 0 81 8 72
2011 IS-05 43 33 8 12 3 0 0 77 15 60
2011 IS-06 48 40 12 0 0 0 0 88 0 25
2008 IS 38 45 10 7 1 0 0 82 8 208
2008 IS-02 32 46 11 7 4 0 0 79 11 28
2008 IS-03 35 40 16 7 2 0 0 74 9 43
2008 IS-04 34 50 6 9 0 0 0 84 9 64
2008 IS-05 43 45 5 7 0 0 0 88 7 42
2008 IS-06 46 42 12 0 0 0 0 88 0 26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 36 11 8 2 0 2 79 10 176
2018 IS-01 55 18 9 0 0 0 18 89 0 11
2018 IS-02 65 17 13 4 0 0 0 83 4 23
2018 IS-03 29 55 10 6 0 0 0 84 6 31
2018 IS-04 44 31 10 12 2 0 2 76 14 52
2018 IS-05 39 42 8 11 0 0 0 82 11 38
2018 IS-06 15 31 38 8 8 0 0 46 15 13
2017 IS 35 43 15 2 3 1 0 79 6 163
2017 IS-02 56 38 6 0 0 0 0 94 0 16
2017 IS-03 40 40 20 0 0 0 0 80 0 30
2017 IS-04 37 53 8 0 2 0 0 90 2 49
2017 IS-05 30 45 16 2 7 0 0 75 9 44
2017 IS-06 21 26 37 5 5 5 0 50 11 19
2014 IS 36 41 13 7 2 0 0 77 9 201
2014 IS-02 43 43 13 0 0 0 0 87 0 30
2014 IS-03 39 35 16 7 0 0 2 76 7 43
2014 IS-04 39 50 7 2 2 0 0 89 4 46
2014 IS-05 29 44 15 8 4 0 0 73 11 52
2014 IS-06 24 28 20 24 4 0 0 52 28 25
2011 IS 39 42 12 6 0 0 1 82 6 241
2011 IS-02 45 45 10 0 0 0 0 90 0 31
2011 IS-03 37 45 10 6 2 0 0 82 8 49
2011 IS-04 52 36 7 4 0 0 1 89 4 73
2011 IS-05 27 50 15 7 0 0 2 78 7 60
2011 IS-06 28 32 24 16 0 0 0 60 16 25
2008 IS 29 42 19 6 3 0 0 71 9 208
2008 IS-02 29 43 21 4 0 4 0 74 4 28
2008 IS-03 44 40 7 7 2 0 0 84 9 43
2008 IS-04 34 45 16 3 2 0 0 80 5 64
2008 IS-05 21 45 21 7 5 0 0 67 12 42
2008 IS-06 4 31 42 15 8 0 0 35 23 26

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 23 32 23 7 2 0 31 37 175
2018 IS-01 0 0 18 55 18 9 0 80 0 11
2018 IS-02 9 5 32 36 14 5 0 52 14 22
2018 IS-03 16 39 23 13 10 0 0 23 55 31
2018 IS-04 21 23 31 19 6 0 0 25 44 52
2018 IS-05 5 37 34 24 0 0 0 24 42 38
2018 IS-06 15 8 62 15 0 0 0 15 23 13
2017 IS 19 25 33 13 7 1 2 21 45 163
2017 IS-02 0 6 38 25 13 13 6 46 8 16
2017 IS-03 37 23 13 16 10 0 0 26 61 30
2017 IS-04 14 30 37 16 0 0 2 17 46 49
2017 IS-05 14 27 43 5 9 0 2 14 42 44
2017 IS-06 26 26 26 10 10 0 0 21 53 19
2014 IS 16 29 37 13 4 0 0 17 46 201
2014 IS-02 10 27 43 13 3 0 3 17 38 30
2014 IS-03 16 32 30 16 5 0 0 21 49 43
2014 IS-04 13 33 35 13 7 0 0 20 46 46
2014 IS-05 13 27 44 13 2 0 0 15 40 52
2014 IS-06 24 32 32 12 0 0 0 12 56 25
2011 IS 12 28 35 18 5 1 1 24 40 240
2011 IS-02 0 23 39 23 13 3 0 37 23 31
2011 IS-03 8 31 39 16 4 0 2 21 40 49
2011 IS-04 15 21 40 19 4 1 0 24 36 73
2011 IS-05 17 35 23 15 7 0 3 22 53 60
2011 IS-06 12 24 44 20 0 0 0 20 36 25
2008 IS 15 36 38 8 2 1 0 10 52 208
2008 IS-02 11 18 57 11 0 4 0 11 30 28
2008 IS-03 21 30 33 9 5 2 0 14 52 43
2008 IS-04 17 39 31 11 2 0 0 13 56 64
2008 IS-05 12 48 36 2 0 0 2 2 61 42
2008 IS-06 15 38 42 0 4 0 0 4 54 26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 13 28 29 14 2 2 45 25 173
2018 IS-01 0 9 18 27 27 9 9 67 11 11
2018 IS-02 9 0 27 41 18 0 5 62 10 22
2018 IS-03 13 16 29 19 16 3 3 38 31 31
2018 IS-04 14 10 29 31 16 0 0 47 24 51
2018 IS-05 8 24 26 32 5 3 3 39 33 38
2018 IS-06 17 17 42 25 0 0 0 25 33 12
2017 IS 15 15 25 28 14 1 2 43 32 162
2017 IS-02 6 13 13 38 25 6 0 67 20 16
2017 IS-03 30 10 14 30 13 0 3 45 41 30
2017 IS-04 10 18 30 28 10 0 2 40 29 49
2017 IS-05 14 12 33 26 14 0 2 41 26 43
2017 IS-06 10 32 21 26 10 0 0 37 42 19
2014 IS 12 24 28 23 11 0 0 35 37 201
2014 IS-02 13 20 23 30 10 0 3 41 34 30
2014 IS-03 16 19 23 21 19 2 0 40 36 43
2014 IS-04 9 28 28 26 9 0 0 35 37 46
2014 IS-05 8 27 31 25 10 0 0 35 35 52
2014 IS-06 16 24 44 12 4 0 0 16 40 25
2011 IS 10 19 31 26 10 2 3 37 30 239
2011 IS-02 3 23 20 20 20 10 3 46 31 30
2011 IS-03 12 12 35 29 8 2 2 38 26 49
2011 IS-04 12 21 29 25 8 1 4 35 35 73
2011 IS-05 10 27 28 25 8 0 2 34 37 60
2011 IS-06 0 8 48 36 8 0 0 44 8 25
2008 IS 26 32 24 12 3 0 1 16 60 208
2008 IS-02 21 32 18 25 4 0 0 29 54 28
2008 IS-03 21 30 28 12 5 2 2 17 54 43
2008 IS-04 34 28 23 11 3 0 0 14 63 64
2008 IS-05 24 38 21 10 5 0 2 15 63 42
2008 IS-06 27 35 35 0 0 0 4 0 64 26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 28 20 12 6 1 1 19 61 175
2018 IS-01 9 9 27 27 18 9 0 50 20 11
2018 IS-02 32 18 27 18 5 0 0 23 50 22
2018 IS-03 42 29 16 6 6 0 0 13 71 31
2018 IS-04 29 33 19 10 8 0 2 18 63 52
2018 IS-05 39 29 18 13 0 0 0 13 68 38
2018 IS-06 31 31 23 15 0 0 0 15 62 13
2017 IS 35 31 19 7 6 1 1 14 67 163
2017 IS-02 13 38 13 19 13 6 0 33 53 16
2017 IS-03 43 20 27 0 10 0 0 10 63 30
2017 IS-04 35 30 18 10 4 0 2 15 67 49
2017 IS-05 36 27 25 7 5 0 0 11 64 44
2017 IS-06 37 53 5 5 0 0 0 5 90 19
2014 IS 41 29 18 6 4 0 1 11 71 201
2014 IS-02 37 20 20 13 7 0 3 21 59 30
2014 IS-03 42 23 19 9 5 0 2 14 67 43
2014 IS-04 32 41 20 4 2 0 0 7 74 46
2014 IS-05 42 31 21 4 2 0 0 6 73 52
2014 IS-06 52 32 8 4 4 0 0 8 84 25
2011 IS 38 30 19 8 3 1 2 11 69 239
2011 IS-02 23 30 30 7 7 3 0 14 55 30
2011 IS-03 47 33 14 4 0 0 2 4 81 49
2011 IS-04 36 34 19 5 1 1 3 7 73 73
2011 IS-05 40 27 15 10 5 0 3 16 69 60
2011 IS-06 36 20 20 16 8 0 0 24 56 25
2008 IS 41 31 19 6 1 0 0 8 73 206
2008 IS-02 29 29 36 7 0 0 0 7 57 28
2008 IS-03 36 31 17 12 0 2 2 13 70 42
2008 IS-04 42 36 17 3 2 0 0 5 78 64
2008 IS-05 49 27 15 7 2 0 0 10 76 41
2008 IS-06 58 15 19 4 4 0 0 8 73 26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 24 29 18 10 0 1 29 42 173
2018 IS-01 0 18 0 18 45 0 18 78 22 11
2018 IS-02 10 19 24 33 14 0 0 48 29 21
2018 IS-03 20 17 27 23 13 0 0 37 37 30
2018 IS-04 21 23 31 21 4 0 0 25 44 52
2018 IS-05 16 37 42 5 0 0 0 5 53 38
2018 IS-06 23 31 31 8 8 0 0 15 54 13
2017 IS 25 25 27 15 6 1 1 21 52 162
2017 IS-02 0 19 19 50 6 6 0 60 20 16
2017 IS-03 33 31 13 10 10 3 0 20 66 30
2017 IS-04 23 20 35 18 2 0 2 21 44 49
2017 IS-05 30 23 30 9 7 0 0 16 53 43
2017 IS-06 26 47 26 0 0 0 0 0 74 19
2014 IS 19 27 34 14 4 0 1 19 47 201
2014 IS-02 7 20 40 23 7 0 3 31 28 30
2014 IS-03 16 26 37 14 2 0 5 17 44 43
2014 IS-04 15 19 44 20 2 0 0 22 35 46
2014 IS-05 27 33 27 8 6 0 0 13 60 52
2014 IS-06 32 40 20 8 0 0 0 8 72 25
2011 IS 13 28 37 15 5 0 1 20 42 239
2011 IS-02 7 13 40 30 7 0 3 38 21 30
2011 IS-03 14 33 33 16 2 0 2 19 48 49
2011 IS-04 15 21 51 11 3 0 0 14 36 73
2011 IS-05 13 38 27 13 7 0 2 20 53 60
2011 IS-06 12 40 32 12 4 0 0 16 52 25
2008 IS 19 32 36 12 1 0 0 13 51 208
2008 IS-02 11 18 43 25 0 4 0 26 30 28
2008 IS-03 19 19 42 16 5 0 0 21 37 43
2008 IS-04 20 39 33 8 0 0 0 8 59 64
2008 IS-05 24 36 33 7 0 0 0 7 60 42
2008 IS-06 19 46 27 8 0 0 0 8 65 26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 17 29 21 13 2 3 35 35 173
2018 IS-01 0 10 10 0 60 0 20 75 13 10
2018 IS-02 18 14 18 23 23 5 0 48 33 22
2018 IS-03 16 16 35 23 6 3 0 30 33 31
2018 IS-04 12 14 33 25 12 0 4 39 27 51
2018 IS-05 24 18 39 18 0 0 0 18 42 38
2018 IS-06 15 46 15 15 8 0 0 23 62 13
2017 IS 22 21 28 13 10 2 4 25 46 163
2017 IS-02 0 13 19 44 13 13 0 64 14 16
2017 IS-03 30 30 17 7 10 0 7 18 64 30
2017 IS-04 17 16 37 14 12 0 4 28 34 49
2017 IS-05 28 16 36 5 9 2 5 15 47 44
2017 IS-06 26 42 10 16 5 0 0 21 69 19
2014 IS 25 29 27 10 7 1 1 17 55 201
2014 IS-02 10 37 17 17 17 0 3 34 48 30
2014 IS-03 23 19 30 21 7 0 0 28 42 43
2014 IS-04 28 22 37 7 4 2 0 11 51 46
2014 IS-05 23 44 23 0 6 2 2 6 70 52
2014 IS-06 44 24 24 8 0 0 0 8 68 25
2011 IS 15 23 33 18 8 0 3 27 39 239
2011 IS-02 6 19 26 29 13 0 6 45 28 31
2011 IS-03 12 18 37 20 8 2 2 30 32 49
2011 IS-04 15 23 36 18 7 0 1 25 39 73
2011 IS-05 22 22 33 10 10 0 3 21 45 60
2011 IS-06 13 38 29 21 0 0 0 21 50 24
2008 IS 17 26 35 19 2 0 0 21 44 208
2008 IS-02 11 21 36 25 0 4 4 27 35 28
2008 IS-03 16 16 37 23 7 0 0 30 33 43
2008 IS-04 19 31 33 16 2 0 0 17 50 64
2008 IS-05 14 31 36 19 0 0 0 19 45 42
2008 IS-06 31 27 31 12 0 0 0 12 58 26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 16 24 25 14 1 2 40 35 173
2018 IS-01 18 0 9 18 45 9 0 70 20 11
2018 IS-02 14 18 14 36 14 5 0 52 33 22
2018 IS-03 13 16 32 23 13 0 3 37 30 31
2018 IS-04 19 13 31 19 15 0 2 35 33 52
2018 IS-05 22 19 24 27 5 0 3 33 42 37
2018 IS-06 33 17 8 33 8 0 0 42 50 12
2017 IS 17 20 28 13 16 2 4 31 39 163
2017 IS-02 6 13 25 19 25 13 0 50 21 16
2017 IS-03 20 17 27 10 16 0 10 29 41 30
2017 IS-04 12 18 35 18 12 0 4 32 32 49
2017 IS-05 20 14 30 16 14 2 5 32 36 44
2017 IS-06 16 48 16 0 21 0 0 21 63 19
2014 IS 11 21 27 26 9 2 3 37 35 201
2014 IS-02 7 13 27 27 13 7 7 46 23 30
2014 IS-03 9 19 25 33 9 0 5 44 29 43
2014 IS-04 9 28 28 24 4 4 2 30 40 46
2014 IS-05 15 19 31 23 12 0 0 35 35 52
2014 IS-06 20 24 20 28 4 0 4 33 46 25
2011 IS 8 16 29 27 13 3 4 43 26 238
2011 IS-02 3 23 7 33 17 10 7 60 32 30
2011 IS-03 2 13 35 27 17 0 6 47 16 48
2011 IS-04 14 15 27 26 10 5 3 39 31 73
2011 IS-05 10 15 37 22 13 2 2 36 26 60
2011 IS-06 0 20 36 36 8 0 0 44 20 25
2008 IS 18 28 32 13 5 1 2 19 48 207
2008 IS-02 22 22 33 11 7 4 0 19 46 27
2008 IS-03 9 21 42 16 9 2 0 26 31 43
2008 IS-04 20 30 28 13 5 2 3 18 52 64
2008 IS-05 21 43 19 12 2 0 2 15 66 42
2008 IS-06 15 19 46 12 4 0 4 16 36 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 29 30 11 9 2 1 20 50 175
2018 IS-01 0 27 27 27 9 0 9 40 30 11
2018 IS-02 14 32 9 27 18 0 0 45 45 22
2018 IS-03 16 39 29 3 10 3 0 13 57 31
2018 IS-04 23 23 35 10 8 2 0 18 47 52
2018 IS-05 26 24 39 5 3 3 0 8 51 38
2018 IS-06 31 38 23 8 0 0 0 8 69 13
2017 IS 26 29 23 13 6 1 1 20 56 163
2017 IS-02 6 13 31 31 13 6 0 47 20 16
2017 IS-03 43 20 24 3 10 0 0 13 63 30
2017 IS-04 21 30 26 14 6 0 2 21 52 49
2017 IS-05 30 32 18 16 2 0 2 19 63 44
2017 IS-06 26 48 21 5 0 0 0 5 74 19
2014 IS 29 25 26 12 5 1 1 18 56 201
2014 IS-02 27 13 23 13 17 0 7 32 43 30
2014 IS-03 23 28 26 16 5 0 2 21 52 43
2014 IS-04 28 24 35 7 4 2 0 11 53 46
2014 IS-05 25 33 27 12 2 2 0 14 59 52
2014 IS-06 44 28 16 12 0 0 0 12 72 25
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 25 21 10 5 9 2 59 17 174
2018 IS-01 45 18 27 9 0 0 0 64 9 11
2018 IS-02 27 23 14 9 0 27 0 69 13 22
2018 IS-03 30 17 23 10 7 13 0 54 19 30
2018 IS-04 27 19 25 12 8 8 2 51 21 52
2018 IS-05 18 37 18 11 5 3 8 62 18 38
2018 IS-06 23 54 15 8 0 0 0 77 8 13
2017 IS 26 29 15 10 12 4 5 60 24 163
2017 IS-02 50 25 13 13 0 0 0 75 13 16
2017 IS-03 23 16 24 0 26 0 10 44 29 30
2017 IS-04 18 33 18 10 10 8 2 57 23 49
2017 IS-05 27 27 11 14 9 5 7 61 26 44
2017 IS-06 26 48 5 10 5 0 5 78 17 19
2014 IS 24 29 21 13 4 5 4 58 18 201
2014 IS-02 23 27 27 10 3 10 0 56 15 30
2014 IS-03 19 28 25 12 5 5 7 53 19 43
2014 IS-04 28 24 19 15 4 4 4 57 21 46
2014 IS-05 19 37 19 12 2 6 6 63 15 52
2014 IS-06 32 32 16 12 8 0 0 64 20 25

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 35 5 8 6 1 0 80 15 172
2018 IS-01 82 0 0 0 18 0 0 82 18 11
2018 IS-02 36 45 0 14 5 0 0 82 18 22
2018 IS-03 33 30 13 17 7 0 0 63 23 30
2018 IS-04 49 31 6 4 8 2 0 82 12 51
2018 IS-05 41 46 3 8 3 0 0 86 11 37
2018 IS-06 31 54 8 8 0 0 0 85 8 13
2017 IS 42 26 10 10 13 0 0 67 23 163
2017 IS-02 50 31 13 0 6 0 0 81 6 16
2017 IS-03 30 23 14 10 23 0 0 53 33 30
2017 IS-04 39 33 12 4 12 0 0 71 17 49
2017 IS-05 47 20 5 21 7 0 0 68 28 44
2017 IS-06 47 21 10 10 10 0 0 69 21 19
2014 IS 34 29 10 19 7 0 0 63 26 201
2014 IS-02 40 27 3 27 3 0 0 67 30 30
2014 IS-03 28 21 19 19 14 0 0 49 33 43
2014 IS-04 39 39 2 13 7 0 0 78 20 46
2014 IS-05 31 35 12 21 2 0 0 65 23 52
2014 IS-06 36 16 16 20 12 0 0 52 32 25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 22 21 16 11 12 3 44 31 174
2018 IS-01 45 0 27 9 9 9 0 50 20 11
2018 IS-02 14 23 18 18 14 14 0 42 37 22
2018 IS-03 10 17 20 17 17 17 3 33 42 30
2018 IS-04 12 17 23 17 13 13 4 35 37 52
2018 IS-05 13 32 21 16 5 8 5 52 24 38
2018 IS-06 23 46 15 8 0 8 0 75 8 13
2017 IS 7 18 23 15 15 18 4 32 38 163
2017 IS-02 0 13 38 19 6 25 0 17 33 16
2017 IS-03 7 7 26 7 23 27 3 19 43 30
2017 IS-04 2 16 20 14 21 23 4 25 47 49
2017 IS-05 9 25 18 18 9 14 7 43 35 44
2017 IS-06 16 37 21 21 5 0 0 53 26 19
2014 IS 9 21 19 21 14 11 3 36 41 201
2014 IS-02 13 10 13 30 17 10 7 28 56 30
2014 IS-03 9 19 30 9 14 14 5 35 28 43
2014 IS-04 7 20 20 17 13 17 7 34 40 46
2014 IS-05 6 29 17 27 10 12 0 39 41 52
2014 IS-06 16 32 12 20 20 0 0 48 40 25

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 28 5 9 2 0 0 84 12 173
2018 IS-01 91 0 0 9 0 0 0 91 9 11
2018 IS-02 55 32 5 9 0 0 0 86 9 22
2018 IS-03 55 31 3 10 0 0 0 86 10 29
2018 IS-04 52 27 4 10 8 0 0 79 17 52
2018 IS-05 47 34 8 11 0 0 0 82 11 38
2018 IS-06 46 46 0 8 0 0 0 92 8 13
2017 IS 47 31 7 7 7 0 1 78 14 163
2017 IS-02 75 13 13 0 0 0 0 88 0 16
2017 IS-03 26 37 13 7 16 0 0 64 23 30
2017 IS-04 47 28 8 10 6 0 0 75 17 49
2017 IS-05 48 36 2 12 0 0 2 86 12 44
2017 IS-06 53 32 5 0 10 0 0 84 10 19
2014 IS 43 43 6 5 3 0 0 86 8 201
2014 IS-02 47 43 10 0 0 0 0 90 0 30
2014 IS-03 35 40 7 14 5 0 0 74 19 43
2014 IS-04 43 46 4 2 4 0 0 89 7 46
2014 IS-05 46 48 4 0 2 0 0 94 2 52
2014 IS-06 48 32 4 12 4 0 0 80 16 25

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 40 9 5 1 1 1 85 6 174
2018 IS-01 55 18 9 0 0 9 9 89 0 11
2018 IS-02 41 41 9 9 0 0 0 82 9 22
2018 IS-03 43 30 17 10 0 0 0 73 10 30
2018 IS-04 42 38 10 6 2 2 0 82 8 52
2018 IS-05 39 53 3 3 3 0 0 92 5 38
2018 IS-06 46 54 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 28 17 9 6 0 0 68 15 173
2018 IS-01 64 36 0 0 0 0 0 100 0 11
2018 IS-02 36 27 9 23 5 0 0 64 27 22
2018 IS-03 45 10 29 10 6 0 0 55 16 31
2018 IS-04 37 25 18 10 10 0 0 63 20 51
2018 IS-05 38 35 19 5 3 0 0 73 8 37
2018 IS-06 46 46 0 0 8 0 0 92 8 13
2017 IS 40 31 9 9 9 1 1 72 19 163
2017 IS-02 31 31 25 13 0 0 0 63 13 16
2017 IS-03 23 37 7 10 20 0 3 62 31 30
2017 IS-04 41 28 10 12 8 0 0 69 21 49
2017 IS-05 52 25 7 7 7 2 0 79 14 44
2017 IS-06 42 48 5 0 5 0 0 90 5 19
2014 IS 32 41 15 7 5 0 0 73 12 201
2014 IS-02 47 30 7 3 13 0 0 77 17 30
2014 IS-03 40 33 16 7 5 0 0 72 12 43
2014 IS-04 28 50 15 7 0 0 0 78 7 46
2014 IS-05 33 40 15 12 0 0 0 73 12 52
2014 IS-06 12 48 16 8 16 0 0 60 24 25
2011 IS 34 40 13 10 3 0 0 74 13 240
2011 IS-02 29 65 3 3 0 0 0 94 3 31
2011 IS-03 35 33 14 14 4 0 0 67 18 49
2011 IS-04 37 36 14 11 3 0 0 73 14 73
2011 IS-05 30 40 13 12 3 0 2 71 15 60
2011 IS-06 38 38 17 8 0 0 0 75 8 24
2008 IS 33 34 13 9 10 0 1 68 19 208
2008 IS-02 36 25 14 14 11 0 0 61 25 28
2008 IS-03 28 28 16 14 12 0 2 57 26 43
2008 IS-04 38 33 9 8 11 2 0 71 19 64
2008 IS-05 33 38 10 7 10 0 2 73 17 42
2008 IS-06 27 50 19 0 4 0 0 77 4 26

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 22 14 8 6 2 0 72 14 173
2018 IS-01 82 0 18 0 0 0 0 82 0 11
2018 IS-02 59 18 9 9 5 0 0 77 14 22
2018 IS-03 45 6 26 13 6 3 0 53 20 31
2018 IS-04 43 22 16 6 10 4 0 67 16 51
2018 IS-05 43 35 11 5 5 0 0 78 11 37
2018 IS-06 54 31 0 15 0 0 0 85 15 13
2017 IS 47 26 10 7 8 0 1 74 15 162
2017 IS-02 56 19 19 0 0 0 6 80 0 16
2017 IS-03 39 21 13 3 20 0 3 63 24 30
2017 IS-04 39 31 10 10 10 0 0 69 21 49
2017 IS-05 60 21 9 10 0 0 0 81 10 43
2017 IS-06 47 42 5 0 5 0 0 90 5 19
2014 IS 35 44 10 3 6 1 0 80 10 201
2014 IS-02 40 37 7 10 7 0 0 77 17 30
2014 IS-03 37 40 12 2 5 5 0 81 7 43
2014 IS-04 33 52 11 2 2 0 0 85 4 46
2014 IS-05 37 50 10 2 2 0 0 87 4 52
2014 IS-06 28 32 12 4 24 0 0 60 28 25
2011 IS 42 33 13 5 5 2 0 76 10 240
2011 IS-02 39 39 10 6 0 6 0 83 7 31
2011 IS-03 37 31 14 6 10 2 0 69 17 49
2011 IS-04 45 32 11 10 3 0 0 77 12 73
2011 IS-05 38 35 17 0 7 2 2 76 7 60
2011 IS-06 54 33 13 0 0 0 0 88 0 24
2008 IS 43 27 9 10 8 3 0 73 18 208
2008 IS-02 39 21 7 11 14 7 0 65 27 28
2008 IS-03 33 23 19 12 7 7 0 60 20 43
2008 IS-04 44 27 6 11 9 3 0 73 21 64
2008 IS-05 48 33 7 5 7 0 0 81 12 42
2008 IS-06 46 38 4 12 0 0 0 85 12 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 28 12 10 3 1 1 75 14 173
2018 IS-01 82 9 9 0 0 0 0 91 0 11
2018 IS-02 50 23 9 9 5 0 5 76 14 22
2018 IS-03 42 23 19 13 3 0 0 65 16 31
2018 IS-04 41 27 12 14 4 2 0 70 18 51
2018 IS-05 38 35 14 11 3 0 0 73 14 37
2018 IS-06 54 38 0 0 8 0 0 92 8 13
2017 IS 42 30 8 12 7 0 1 73 19 163
2017 IS-02 31 50 13 0 0 0 6 87 0 16
2017 IS-03 23 27 14 10 23 0 3 51 34 30
2017 IS-04 39 33 10 14 4 0 0 71 19 49
2017 IS-05 61 16 5 18 0 0 0 77 18 44
2017 IS-06 47 48 0 0 5 0 0 95 5 19
2014 IS 39 37 10 8 6 0 0 76 14 201
2014 IS-02 40 30 7 13 10 0 0 70 23 30
2014 IS-03 47 25 7 7 12 2 0 74 19 43
2014 IS-04 33 43 13 9 2 0 0 76 11 46
2014 IS-05 37 42 13 8 0 0 0 79 8 52
2014 IS-06 36 44 4 4 12 0 0 80 16 25
2011 IS 41 39 10 8 2 0 0 80 10 239
2011 IS-02 40 50 7 3 0 0 0 90 3 30
2011 IS-03 35 39 8 14 4 0 0 73 18 49
2011 IS-04 44 38 8 8 1 0 0 82 10 73
2011 IS-05 40 38 15 5 2 0 0 78 7 60
2011 IS-06 54 33 4 8 0 0 0 88 8 24
2008 IS 43 25 12 12 7 0 0 69 19 208
2008 IS-02 46 18 18 7 11 0 0 64 18 28
2008 IS-03 30 21 21 21 7 0 0 51 28 43
2008 IS-04 44 30 8 13 6 0 0 73 19 64
2008 IS-05 55 19 10 10 7 0 0 74 17 42
2008 IS-06 42 38 8 8 4 0 0 81 12 26

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 27 8 4 5 1 0 84 9 173
2018 IS-01 82 9 0 0 9 0 0 91 9 11
2018 IS-02 59 32 5 0 5 0 0 91 5 22
2018 IS-03 55 26 10 3 6 0 0 81 10 31
2018 IS-04 53 27 10 6 4 0 0 80 10 51
2018 IS-05 54 32 5 5 3 0 0 86 8 37
2018 IS-06 62 15 8 8 8 0 0 77 15 13
2017 IS 56 21 12 3 7 1 1 78 10 163
2017 IS-02 56 38 6 0 0 0 0 94 0 16
2017 IS-03 56 14 7 4 16 0 3 72 21 30
2017 IS-04 45 26 16 2 10 0 0 71 12 49
2017 IS-05 64 18 14 5 0 0 0 82 5 44
2017 IS-06 63 21 11 0 0 5 0 89 0 19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 25 13 8 8 0 0 72 16 173
2018 IS-01 82 9 0 9 0 0 0 91 9 11
2018 IS-02 45 27 9 14 5 0 0 73 18 22
2018 IS-03 42 23 16 10 10 0 0 65 19 31
2018 IS-04 43 22 16 10 10 0 0 65 20 51
2018 IS-05 43 32 16 3 5 0 0 76 8 37
2018 IS-06 54 31 0 8 8 0 0 85 15 13
2017 IS 50 24 8 8 9 1 1 75 17 163
2017 IS-02 50 38 13 0 0 0 0 88 0 16
2017 IS-03 43 20 3 7 23 0 3 65 32 30
2017 IS-04 45 24 12 8 10 0 0 69 19 49
2017 IS-05 64 16 7 9 5 0 0 79 14 44
2017 IS-06 47 37 5 5 0 5 0 89 6 19
2014 IS 41 35 11 8 5 0 0 76 13 201
2014 IS-02 47 37 7 7 3 0 0 83 10 30
2014 IS-03 44 28 16 9 2 0 0 72 12 43
2014 IS-04 30 48 13 7 2 0 0 78 9 46
2014 IS-05 46 31 6 13 4 0 0 77 17 52
2014 IS-06 36 32 12 0 20 0 0 68 20 25
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 37 10 13 3 0 3 72 17 30
2018 IS-06 31 46 0 15 0 0 8 83 17 13
2017 IS 25 44 13 6 3 3 6 76 10 32
2017 IS-05 28 43 7 7 7 7 0 77 15 14
2017 IS-06 25 37 19 6 0 0 12 71 7 16
2014 IS 14 50 21 11 2 2 0 65 13 56
2014 IS-05 15 48 26 7 0 4 0 65 8 27
2014 IS-06 17 50 17 13 4 0 0 66 17 24

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 31 14 14 7 4 0 63 23 175
2018 IS-01 64 9 0 9 9 9 0 80 20 11
2018 IS-02 30 39 9 9 9 4 0 73 18 23
2018 IS-03 32 19 26 10 6 6 0 55 17 31
2018 IS-04 24 31 16 16 8 6 0 58 25 51
2018 IS-05 21 34 13 26 5 0 0 55 32 38
2018 IS-06 23 38 15 8 15 0 0 62 23 13
2017 IS 18 38 19 12 9 4 0 58 22 162
2017 IS-02 44 13 13 19 0 13 0 64 21 16
2017 IS-03 23 34 7 10 23 3 0 59 34 30
2017 IS-04 10 44 25 12 2 6 0 58 16 48
2017 IS-05 14 41 25 16 5 0 0 55 20 44
2017 IS-06 10 47 21 5 16 0 0 58 21 19
2014 IS 18 36 18 14 6 6 0 58 22 201
2014 IS-02 27 40 13 7 7 7 0 71 14 30
2014 IS-03 30 30 16 7 5 12 0 68 13 43
2014 IS-04 11 35 18 20 7 11 0 51 29 46
2014 IS-05 21 35 23 13 6 2 0 57 20 52
2014 IS-06 0 44 20 24 12 0 0 44 36 25
2011 IS 23 37 15 10 5 10 1 67 17 241
2011 IS-02 39 42 3 6 6 3 0 83 13 31
2011 IS-03 20 29 18 8 8 14 2 59 20 49
2011 IS-04 21 37 15 11 1 15 0 68 15 73
2011 IS-05 23 35 17 12 5 7 2 64 18 60
2011 IS-06 16 52 16 12 4 0 0 68 16 25

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 30 22 15 6 1 0 57 21 174
2018 IS-01 64 9 0 9 18 0 0 73 27 11
2018 IS-02 26 30 22 13 9 0 0 57 22 23
2018 IS-03 26 26 23 19 3 3 0 53 23 31
2018 IS-04 25 31 22 16 6 0 0 57 22 51
2018 IS-05 13 34 34 16 3 0 0 47 18 38
2018 IS-06 31 46 0 15 8 0 0 77 23 13
2017 IS 16 44 14 16 9 1 0 61 25 163
2017 IS-02 38 50 0 13 0 0 0 88 13 16
2017 IS-03 16 27 14 20 20 3 0 45 41 30
2017 IS-04 8 45 16 22 8 0 0 53 31 49
2017 IS-05 18 46 18 14 5 0 0 64 18 44
2017 IS-06 5 69 16 5 5 0 0 74 10 19
2014 IS 14 31 27 13 11 3 0 47 25 201
2014 IS-02 20 33 30 7 10 0 0 53 17 30
2014 IS-03 26 21 26 12 12 5 0 49 24 43
2014 IS-04 9 33 24 13 15 7 0 44 30 46
2014 IS-05 13 33 31 17 6 0 0 46 23 52
2014 IS-06 4 40 28 12 16 0 0 44 28 25
2011 IS 17 37 22 12 9 2 0 56 22 241
2011 IS-02 35 42 6 0 10 6 0 83 10 31
2011 IS-03 10 43 18 10 14 2 2 55 26 49
2011 IS-04 14 37 29 16 4 0 0 51 21 73
2011 IS-05 18 30 25 13 12 2 0 49 25 60
2011 IS-06 12 44 28 12 4 0 0 56 16 25
2008 IS 15 36 16 18 14 1 0 51 32 208
2008 IS-02 7 50 18 7 14 4 0 59 22 28
2008 IS-03 12 30 16 23 16 2 0 43 40 43
2008 IS-04 16 31 17 22 13 2 0 48 35 64
2008 IS-05 17 31 26 17 10 0 0 48 26 42
2008 IS-06 23 42 0 15 19 0 0 65 35 26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 31 26 17 7 2 0 49 25 173
2018 IS-01 55 18 0 9 9 9 0 80 20 11
2018 IS-02 22 26 26 13 9 4 0 50 23 23
2018 IS-03 13 32 26 23 6 0 0 45 29 31
2018 IS-04 16 28 26 22 6 2 0 45 29 50
2018 IS-05 8 32 41 11 8 0 0 41 19 37
2018 IS-06 0 62 8 23 8 0 0 62 31 13
2017 IS 12 39 20 15 12 2 0 52 28 163
2017 IS-02 25 44 13 19 0 0 0 69 19 16
2017 IS-03 13 14 33 7 30 3 0 28 37 30
2017 IS-04 6 41 20 18 10 4 0 49 30 49
2017 IS-05 16 36 20 18 7 2 0 54 26 44
2017 IS-06 0 74 5 10 10 0 0 74 21 19
2014 IS 10 26 29 20 9 6 0 38 31 201
2014 IS-02 13 30 20 27 7 3 0 45 34 30
2014 IS-03 14 21 28 16 14 7 0 38 32 43
2014 IS-04 9 22 20 24 15 11 0 34 44 46
2014 IS-05 12 31 35 17 4 2 0 43 21 52
2014 IS-06 4 28 44 12 8 4 0 33 21 25
2011 IS 9 40 23 15 9 5 0 52 25 240
2011 IS-02 19 39 19 3 13 6 0 62 17 31
2011 IS-03 8 33 18 14 16 10 0 45 34 49
2011 IS-04 10 40 28 17 3 3 0 51 20 72
2011 IS-05 8 43 22 18 7 2 0 53 25 60
2011 IS-06 0 48 20 16 12 4 0 50 29 25
2008 IS 7 33 19 25 14 2 0 41 40 208
2008 IS-02 4 43 21 14 14 4 0 48 30 28
2008 IS-03 7 33 16 23 19 2 0 40 43 43
2008 IS-04 9 28 17 30 13 3 0 39 44 64
2008 IS-05 5 29 26 31 10 0 0 33 40 42
2008 IS-06 8 38 8 19 23 4 0 48 44 26

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 31 22 18 10 1 0 49 29 175
2018 IS-01 55 9 9 9 9 9 0 70 20 11
2018 IS-02 17 30 22 17 13 0 0 48 30 23
2018 IS-03 13 35 19 19 13 0 0 48 32 31
2018 IS-04 18 27 24 22 10 0 0 45 31 51
2018 IS-05 11 39 21 21 8 0 0 50 29 38
2018 IS-06 8 46 23 8 15 0 0 54 23 13
2017 IS 14 37 19 12 18 1 0 51 30 163
2017 IS-02 38 25 19 13 6 0 0 63 19 16
2017 IS-03 10 27 30 7 23 3 0 38 31 30
2017 IS-04 6 39 22 14 19 0 0 45 33 49
2017 IS-05 23 34 14 11 18 0 0 57 30 44
2017 IS-06 0 63 11 16 10 0 0 63 26 19
2014 IS 11 32 19 21 14 2 0 44 36 201
2014 IS-02 13 30 20 23 10 3 0 45 34 30
2014 IS-03 14 30 21 7 26 2 0 45 33 43
2014 IS-04 11 24 15 24 22 4 0 36 48 46
2014 IS-05 12 42 17 25 4 0 0 54 29 52
2014 IS-06 4 36 28 28 4 0 0 40 32 25
2011 IS 12 41 14 20 12 2 0 54 32 241
2011 IS-02 29 39 6 13 10 3 0 70 23 31
2011 IS-03 14 31 16 16 20 2 0 46 38 49
2011 IS-04 12 37 16 21 11 3 0 51 32 73
2011 IS-05 7 47 15 23 8 0 0 53 32 60
2011 IS-06 4 60 12 20 4 0 0 64 24 25
2008 IS 10 34 15 26 13 2 0 45 40 208
2008 IS-02 14 29 14 14 18 11 0 48 36 28
2008 IS-03 14 23 21 28 14 0 0 37 42 43
2008 IS-04 6 38 11 31 13 2 0 44 44 64
2008 IS-05 10 36 19 26 10 0 0 45 36 42
2008 IS-06 12 42 8 31 8 0 0 54 38 26
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 43 16 9 3 1 0 72 12 174
2018 IS-01 45 45 9 0 0 0 0 91 0 11
2018 IS-02 22 57 13 9 0 0 0 78 9 23
2018 IS-03 35 26 13 16 6 3 0 63 23 31
2018 IS-04 25 46 21 4 4 0 0 71 8 52
2018 IS-05 21 45 18 11 5 0 0 66 16 38
2018 IS-06 42 42 8 8 0 0 0 83 8 12
2017 IS 23 50 12 10 4 0 0 73 15 162
2017 IS-02 38 44 13 6 0 0 0 81 6 16
2017 IS-03 16 41 16 10 16 0 0 57 26 30
2017 IS-04 19 61 10 10 0 0 0 79 10 48
2017 IS-05 25 45 16 11 2 0 0 70 14 44
2017 IS-06 26 58 5 5 5 0 0 84 10 19
2014 IS 27 43 15 11 3 0 0 70 15 201
2014 IS-02 30 47 13 10 0 0 0 77 10 30
2014 IS-03 40 37 14 7 2 0 0 77 9 43
2014 IS-04 20 50 7 17 4 2 0 71 22 46
2014 IS-05 25 40 15 15 4 0 0 65 19 52
2014 IS-06 16 44 32 4 4 0 0 60 8 25
2011 IS 24 50 13 9 4 0 0 75 13 241
2011 IS-02 35 52 3 3 6 0 0 87 10 31
2011 IS-03 24 45 16 6 6 2 0 71 13 49
2011 IS-04 21 58 10 10 3 0 0 78 12 73
2011 IS-05 27 42 22 8 2 0 0 68 10 60
2011 IS-06 12 60 8 16 4 0 0 72 20 25

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 40 11 10 5 2 1 73 15 176
2018 IS-01 45 18 18 9 9 0 0 64 18 11
2018 IS-02 35 30 13 4 9 4 4 71 14 23
2018 IS-03 26 35 19 16 3 0 0 61 19 31
2018 IS-04 31 40 8 13 4 4 0 74 18 52
2018 IS-05 21 53 11 11 5 0 0 74 16 38
2018 IS-06 46 46 0 0 0 0 8 100 0 13
2017 IS 31 37 11 11 6 2 2 70 18 163
2017 IS-02 31 50 13 6 0 0 0 81 6 16
2017 IS-03 23 20 21 23 10 0 3 44 34 30
2017 IS-04 28 43 10 10 6 2 0 73 17 49
2017 IS-05 27 38 11 9 5 5 5 72 15 44
2017 IS-06 53 37 0 5 5 0 0 90 10 19
2014 IS 37 42 6 9 5 1 0 80 14 201
2014 IS-02 37 43 7 13 0 0 0 80 13 30
2014 IS-03 40 39 5 9 5 2 0 81 14 43
2014 IS-04 22 46 9 13 9 2 0 69 22 46
2014 IS-05 46 44 4 2 4 0 0 90 6 52
2014 IS-06 36 40 8 8 8 0 0 76 16 25
2011 IS 31 39 11 10 6 3 2 72 16 239
2011 IS-02 26 48 10 3 6 3 3 79 10 31
2011 IS-03 15 44 13 17 6 6 0 62 24 48
2011 IS-04 29 35 14 13 6 3 1 67 19 72
2011 IS-05 38 37 10 5 7 0 3 78 12 60
2011 IS-06 52 36 4 4 4 0 0 88 8 25
2008 IS 25 41 9 12 10 3 0 68 22 208
2008 IS-02 21 32 18 14 11 4 0 56 26 28
2008 IS-03 26 33 7 14 12 7 2 64 28 43
2008 IS-04 16 48 9 11 13 3 0 66 24 64
2008 IS-05 38 38 7 12 5 0 0 76 17 42
2008 IS-06 27 54 8 12 0 0 0 81 12 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 38 16 10 2 2 0 72 12 173
2018 IS-01 50 30 10 10 0 0 0 80 10 10
2018 IS-02 26 52 13 4 0 4 0 82 5 23
2018 IS-03 33 33 10 17 3 3 0 69 21 30
2018 IS-04 31 35 19 8 4 4 0 68 12 52
2018 IS-05 24 46 19 11 0 0 0 70 11 37
2018 IS-06 38 31 23 8 0 0 0 69 8 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 22 22 11 15 8 3 46 29 176
2018 IS-01 27 45 9 9 9 0 0 73 18 11
2018 IS-02 26 22 17 4 13 9 9 58 21 23
2018 IS-03 19 19 23 13 19 3 3 41 34 31
2018 IS-04 19 13 27 10 13 12 6 40 28 52
2018 IS-05 8 29 24 13 16 11 0 41 32 38
2018 IS-06 15 38 23 0 23 0 0 54 23 13
2017 IS 18 17 17 13 23 7 4 40 41 163
2017 IS-02 25 31 19 6 0 19 0 69 8 16
2017 IS-03 10 10 28 10 36 3 3 21 49 30
2017 IS-04 16 23 12 10 29 8 2 43 43 49
2017 IS-05 14 16 16 16 25 7 7 34 48 44
2017 IS-06 32 10 16 21 5 5 11 50 31 19
2014 IS 11 12 20 20 22 11 2 27 49 201
2014 IS-02 10 10 30 23 20 7 0 21 46 30
2014 IS-03 16 9 9 30 28 5 2 28 62 43
2014 IS-04 7 13 22 18 22 13 7 24 49 46
2014 IS-05 8 12 23 15 21 19 2 24 46 52
2014 IS-06 16 24 20 12 20 8 0 43 35 25
2011 IS 10 16 17 20 18 15 5 32 46 241
2011 IS-02 16 19 13 16 10 23 3 48 35 31
2011 IS-03 10 10 27 8 27 16 2 25 43 49
2011 IS-04 10 16 16 16 18 18 5 34 45 73
2011 IS-05 7 13 17 32 17 8 7 24 57 60
2011 IS-06 16 28 12 28 4 8 4 50 36 25

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 39 16 11 6 2 0 66 18 176
2018 IS-01 55 0 27 9 0 9 0 60 10 11
2018 IS-02 26 52 13 4 4 0 0 78 9 23
2018 IS-03 26 29 6 26 13 0 0 55 39 31
2018 IS-04 23 38 21 10 6 2 0 63 16 52
2018 IS-05 18 45 18 11 8 0 0 63 18 38
2018 IS-06 31 54 8 8 0 0 0 85 8 13
2017 IS 32 34 12 12 8 1 1 67 21 160
2017 IS-02 50 25 6 13 6 0 0 75 19 16
2017 IS-03 27 24 18 11 20 0 0 51 31 29
2017 IS-04 23 30 20 16 8 0 2 54 25 49
2017 IS-05 33 43 5 14 0 2 2 80 15 42
2017 IS-06 42 42 5 5 5 0 0 84 10 19
2014 IS 18 37 13 17 12 1 0 57 30 201
2014 IS-02 23 37 13 20 7 0 0 60 27 30
2014 IS-03 26 26 7 16 23 2 0 53 40 43
2014 IS-04 11 43 11 17 13 4 0 57 32 46
2014 IS-05 19 44 12 17 8 0 0 63 25 52
2014 IS-06 12 36 24 20 8 0 0 48 28 25
2011 IS 33 40 12 9 6 0 0 73 15 240
2011 IS-02 32 48 3 3 10 3 0 83 13 31
2011 IS-03 22 37 16 12 12 0 0 59 24 49
2011 IS-04 33 44 12 5 5 0 0 77 11 73
2011 IS-05 38 32 13 13 3 0 0 70 17 60
2011 IS-06 40 48 4 8 0 0 0 88 8 25
2008 IS 18 37 19 17 8 2 0 56 25 205
2008 IS-02 14 46 21 11 4 4 0 63 15 28
2008 IS-03 14 30 16 30 7 2 0 45 38 43
2008 IS-04 15 32 24 16 8 5 0 49 25 62
2008 IS-05 32 29 17 15 7 0 0 61 22 41
2008 IS-06 12 62 8 8 12 0 0 73 19 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 29 13 16 10 3 1 60 27 176
2018 IS-01 36 18 18 18 0 9 0 60 20 11
2018 IS-02 35 26 9 22 4 4 0 64 27 23
2018 IS-03 32 19 6 19 19 3 0 53 40 31
2018 IS-04 23 23 19 21 10 4 0 48 32 52
2018 IS-05 18 47 16 5 13 0 0 66 18 38
2018 IS-06 46 38 0 15 0 0 0 85 15 13
2017 IS 28 32 15 10 12 1 2 61 23 163
2017 IS-02 44 19 13 13 13 0 0 63 25 16
2017 IS-03 13 31 13 10 26 7 0 47 39 30
2017 IS-04 18 29 22 14 12 0 4 49 28 49
2017 IS-05 39 30 14 9 5 0 5 72 14 44
2017 IS-06 37 47 5 0 10 0 0 84 10 19
2014 IS 18 23 16 15 24 2 1 42 41 201
2014 IS-02 10 20 20 13 37 0 0 30 50 30
2014 IS-03 21 19 12 9 40 0 0 40 49 43
2014 IS-04 13 28 22 13 15 4 4 45 31 46
2014 IS-05 23 29 13 15 15 2 2 54 32 52
2014 IS-06 20 16 20 28 12 4 0 37 42 25
2011 IS 19 32 16 13 18 1 2 53 31 240
2011 IS-02 16 19 23 6 32 0 3 37 40 31
2011 IS-03 16 29 14 16 24 0 0 45 41 49
2011 IS-04 16 29 21 12 16 1 4 48 30 73
2011 IS-05 23 43 8 13 10 2 0 68 24 60
2011 IS-06 28 36 12 16 8 0 0 64 24 25
2008 IS 21 40 13 17 9 1 0 61 26 207
2008 IS-02 21 25 14 25 11 4 0 48 37 28
2008 IS-03 14 33 17 21 14 0 0 48 36 42
2008 IS-04 25 33 9 22 9 2 0 59 32 64
2008 IS-05 21 45 19 12 2 0 0 67 14 42
2008 IS-06 23 65 4 0 8 0 0 88 8 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 40 16 9 5 1 1 70 14 176
2018 IS-01 36 9 36 0 9 0 9 50 10 11
2018 IS-02 22 48 22 4 4 0 0 70 9 23
2018 IS-03 29 42 13 13 3 0 0 71 16 31
2018 IS-04 29 40 15 12 4 0 0 69 15 52
2018 IS-05 24 47 11 8 11 0 0 71 18 38
2018 IS-06 54 31 8 8 0 0 0 85 8 13
2017 IS 26 42 11 10 8 2 1 70 18 163
2017 IS-02 25 50 13 13 0 0 0 75 13 16
2017 IS-03 13 33 13 21 16 3 0 48 38 30
2017 IS-04 18 49 12 8 10 0 2 69 19 49
2017 IS-05 39 36 11 5 5 5 0 79 10 44
2017 IS-06 42 47 5 0 5 0 0 90 5 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 34 9 4 1 3 0 85 5 175
2018 IS-01 73 18 9 0 0 0 0 91 0 11
2018 IS-02 43 43 9 0 0 4 0 91 0 23
2018 IS-03 52 32 6 3 3 3 0 87 7 31
2018 IS-04 45 27 12 8 2 6 0 77 10 51
2018 IS-05 47 39 8 5 0 0 0 87 5 38
2018 IS-06 46 46 8 0 0 0 0 92 0 13
2017 IS 37 43 12 2 2 2 1 83 5 162
2017 IS-02 44 38 13 0 0 6 0 87 0 16
2017 IS-03 30 34 20 3 7 7 0 68 11 30
2017 IS-04 27 54 12 4 2 0 0 81 6 48
2017 IS-05 45 41 7 2 0 0 5 90 2 44
2017 IS-06 47 42 5 0 5 0 0 90 5 19
2014 IS 36 38 14 3 1 7 0 80 5 201
2014 IS-02 40 47 3 0 0 10 0 96 0 30
2014 IS-03 42 23 21 5 2 7 0 70 7 43
2014 IS-04 37 31 22 4 2 4 0 70 7 46
2014 IS-05 33 46 10 2 0 10 0 87 2 52
2014 IS-06 28 52 8 8 0 4 0 83 8 25

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 37 8 6 1 0 0 85 7 175
2018 IS-01 73 18 9 0 0 0 0 91 0 11
2018 IS-02 57 35 4 4 0 0 0 91 4 23
2018 IS-03 48 35 13 0 3 0 0 84 3 31
2018 IS-04 37 37 14 10 2 0 0 75 12 51
2018 IS-05 45 45 0 11 0 0 0 89 11 38
2018 IS-06 54 31 8 8 0 0 0 85 8 13
2017 IS 34 48 5 9 2 2 0 84 11 162
2017 IS-02 50 44 0 6 0 0 0 94 6 16
2017 IS-03 20 37 10 16 10 7 0 61 28 30
2017 IS-04 27 52 6 15 0 0 0 79 15 48
2017 IS-05 41 55 0 5 0 0 0 95 5 44
2017 IS-06 47 42 5 0 0 5 0 94 0 19
2014 IS 30 43 14 7 2 4 0 76 10 201
2014 IS-02 43 37 10 3 0 7 0 86 4 30
2014 IS-03 35 30 9 19 2 5 0 68 22 43
2014 IS-04 26 48 17 2 2 4 0 77 5 46
2014 IS-05 25 48 17 4 2 4 0 76 6 52
2014 IS-06 20 52 16 8 4 0 0 72 12 25
2011 IS 31 44 11 8 4 2 0 76 12 239
2011 IS-02 53 30 13 0 3 0 0 83 3 30
2011 IS-03 24 39 6 16 10 4 0 66 28 49
2011 IS-04 25 52 15 5 1 1 0 78 7 73
2011 IS-05 29 46 10 12 2 2 0 76 14 59
2011 IS-06 36 48 12 0 4 0 0 84 4 25

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 36 8 3 2 0 0 88 5 176
2018 IS-01 82 18 0 0 0 0 0 100 0 11
2018 IS-02 70 26 4 0 0 0 0 96 0 23
2018 IS-03 48 42 6 0 3 0 0 90 3 31
2018 IS-04 46 35 13 2 4 0 0 81 6 52
2018 IS-05 42 42 5 11 0 0 0 84 11 38
2018 IS-06 54 46 0 0 0 0 0 100 0 13
2017 IS 47 40 7 4 2 0 0 87 7 163
2017 IS-02 56 44 0 0 0 0 0 100 0 16
2017 IS-03 39 31 13 7 10 0 0 70 16 30
2017 IS-04 41 45 8 6 0 0 0 86 6 49
2017 IS-05 52 39 7 2 0 0 0 91 2 44
2017 IS-06 47 47 0 0 5 0 0 95 5 19
2014 IS 39 44 9 6 2 0 0 83 8 199
2014 IS-02 43 50 0 3 3 0 0 93 7 30
2014 IS-03 40 44 5 9 2 0 0 84 12 43
2014 IS-04 37 50 7 7 0 0 0 87 7 46
2014 IS-05 43 33 20 2 2 0 0 77 4 51
2014 IS-06 32 48 12 8 0 0 0 80 8 25
2011 IS 41 38 10 7 2 1 0 80 9 239
2011 IS-02 55 32 6 3 0 3 0 90 3 31
2011 IS-03 35 35 14 12 4 0 0 69 16 49
2011 IS-04 42 39 13 4 1 1 0 82 6 72
2011 IS-05 37 42 10 8 2 0 0 80 10 59
2011 IS-06 44 48 0 8 0 0 0 92 8 25
2008 IS 26 42 14 11 6 0 0 69 17 208
2008 IS-02 36 32 18 4 11 0 0 68 14 28
2008 IS-03 26 35 14 12 12 2 0 62 24 43
2008 IS-04 17 50 16 14 3 0 0 67 17 64
2008 IS-05 40 29 19 7 5 0 0 69 12 42
2008 IS-06 15 69 0 12 4 0 0 85 15 26

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 29 22 10 4 0 0 65 14 176
2018 IS-01 64 9 18 9 0 0 0 73 9 11
2018 IS-02 48 26 17 9 0 0 0 74 9 23
2018 IS-03 29 23 29 13 6 0 0 52 19 31
2018 IS-04 31 33 23 8 6 0 0 63 13 52
2018 IS-05 26 37 18 13 5 0 0 63 18 38
2018 IS-06 46 38 8 8 0 0 0 85 8 13
2017 IS 32 36 17 8 5 1 0 70 13 163
2017 IS-02 56 38 0 6 0 0 0 94 6 16
2017 IS-03 26 31 13 10 16 3 0 59 27 30
2017 IS-04 29 33 26 8 2 2 0 62 11 49
2017 IS-05 36 41 18 5 0 0 0 77 5 44
2017 IS-06 26 42 16 10 5 0 0 69 16 19
2014 IS 21 40 18 15 6 0 0 61 21 201
2014 IS-02 27 47 17 3 7 0 0 73 10 30
2014 IS-03 33 30 16 12 7 2 0 64 19 43
2014 IS-04 17 35 17 26 4 0 0 52 31 46
2014 IS-05 15 48 19 15 2 0 0 64 17 52
2014 IS-06 12 48 20 12 8 0 0 60 20 25
2011 IS 26 37 23 8 6 1 0 64 14 239
2011 IS-02 45 35 13 3 0 3 0 83 3 31
2011 IS-03 16 47 20 4 12 0 0 63 16 49
2011 IS-04 22 35 28 10 6 0 0 57 15 72
2011 IS-05 25 32 27 10 5 2 0 58 15 60
2011 IS-06 38 42 13 8 0 0 0 79 8 24

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 30 18 9 5 0 0 68 13 174
2018 IS-01 64 18 18 0 0 0 0 82 0 11
2018 IS-02 48 26 22 4 0 0 0 74 4 23
2018 IS-03 30 27 23 10 10 0 0 57 20 30
2018 IS-04 37 31 15 12 6 0 0 67 17 52
2018 IS-05 29 34 18 13 5 0 0 63 18 38
2018 IS-06 38 46 15 0 0 0 0 85 0 13
2017 IS 29 43 15 7 5 1 0 73 12 163
2017 IS-02 38 56 6 0 0 0 0 94 0 16
2017 IS-03 23 37 20 7 13 0 0 61 20 30
2017 IS-04 27 30 26 12 2 2 0 58 15 49
2017 IS-05 36 52 7 5 0 0 0 89 5 44
2017 IS-06 26 53 10 5 5 0 0 79 10 19
2014 IS 19 45 18 12 6 0 0 64 18 201
2014 IS-02 20 47 23 3 7 0 0 67 10 30
2014 IS-03 28 33 16 14 7 2 0 62 21 43
2014 IS-04 15 41 20 18 7 0 0 56 24 46
2014 IS-05 15 60 13 10 2 0 0 75 11 52
2014 IS-06 16 48 20 12 4 0 0 64 16 25
2011 IS 25 42 18 11 5 0 0 67 15 238
2011 IS-02 39 35 13 13 0 0 0 74 13 31
2011 IS-03 16 49 14 10 10 0 0 65 20 49
2011 IS-04 25 39 23 8 4 0 0 65 13 71
2011 IS-05 23 40 20 13 3 0 0 63 17 60
2011 IS-06 25 54 13 8 0 0 0 79 8 24
2008 IS 17 40 21 13 8 0 0 58 21 208
2008 IS-02 21 36 29 0 14 0 0 57 14 28
2008 IS-03 19 40 9 19 14 0 0 58 33 43
2008 IS-04 17 38 23 17 5 0 0 55 22 64
2008 IS-05 21 36 31 10 2 0 0 57 12 42
2008 IS-06 4 62 12 15 8 0 0 65 23 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 24 20 15 11 1 0 53 26 176
2018 IS-01 9 36 18 0 27 9 0 50 30 11
2018 IS-02 35 13 22 22 9 0 0 48 30 23
2018 IS-03 23 19 32 13 13 0 0 42 26 31
2018 IS-04 29 23 19 19 8 2 0 53 27 52
2018 IS-05 29 29 11 16 16 0 0 58 32 38
2018 IS-06 23 46 23 8 0 0 0 69 8 13
2017 IS 25 27 18 17 10 3 1 53 29 163
2017 IS-02 25 38 25 6 6 0 0 63 13 16
2017 IS-03 16 21 20 16 23 3 0 39 41 30
2017 IS-04 23 20 12 31 8 4 2 46 41 49
2017 IS-05 32 25 25 14 2 2 0 58 16 44
2017 IS-06 26 42 10 0 16 5 0 72 17 19
2014 IS 19 25 22 21 9 4 0 45 32 200
2014 IS-02 17 24 24 17 10 7 0 44 30 29
2014 IS-03 28 9 28 21 12 2 0 38 33 43
2014 IS-04 17 26 7 30 9 11 0 49 44 46
2014 IS-05 13 37 27 17 6 0 0 50 23 52
2014 IS-06 16 32 32 12 8 0 0 48 20 25
2011 IS 22 25 22 17 11 3 0 49 29 238
2011 IS-02 32 19 23 19 3 3 0 53 23 31
2011 IS-03 12 35 20 18 12 2 0 48 31 49
2011 IS-04 19 21 28 17 14 1 0 41 31 72
2011 IS-05 20 25 19 17 12 7 0 49 31 59
2011 IS-06 38 29 17 13 0 4 0 70 13 24
2008 IS 14 31 24 17 11 3 0 47 29 208
2008 IS-02 11 21 29 18 21 0 0 32 39 28
2008 IS-03 16 28 26 14 14 2 0 45 29 43
2008 IS-04 16 36 23 14 8 3 0 53 23 64
2008 IS-05 14 29 24 24 5 5 0 45 30 42
2008 IS-06 15 27 23 23 8 4 0 44 32 26
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 38 28 34 176
2018 IS-01 18 55 27 11
2018 IS-02 35 17 48 23
2018 IS-03 39 35 26 31
2018 IS-04 38 17 44 52
2018 IS-05 45 42 13 38
2018 IS-06 38 8 54 13
2017 IS 37 29 34 163
2017 IS-02 25 44 31 16
2017 IS-03 46 21 33 30
2017 IS-04 35 28 37 49
2017 IS-05 34 32 34 44
2017 IS-06 42 26 32 19
2014 IS 47 19 33 201
2014 IS-02 47 13 40 30
2014 IS-03 42 30 28 43
2014 IS-04 41 20 39 46
2014 IS-05 40 21 38 52
2014 IS-06 76 8 16 25
2011 IS 43 25 33 240
2011 IS-02 45 16 39 31
2011 IS-03 39 24 37 49
2011 IS-04 42 26 32 73
2011 IS-05 43 28 28 60
2011 IS-06 48 24 28 25

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 9 33 42 5 5 6 66
2018 IS-03 0 25 50 8 8 8 12
2018 IS-04 10 40 35 0 5 10 20
2018 IS-05 18 24 47 12 0 0 17
2017 IS 11 24 41 8 8 7 61
2017 IS-03 0 14 50 21 7 7 14
2017 IS-04 12 23 35 12 6 13 17
2017 IS-05 7 40 40 0 13 0 15
2014 IS 4 28 51 11 9999 6 95
2014 IS-02 0 43 29 21 9999 7 14
2014 IS-03 0 17 67 11 9999 6 18
2014 IS-04 11 26 47 0 9999 16 19
2014 IS-05 0 33 52 14 9999 0 21
2014 IS-06 10 31 48 5 9999 5 19
2011 IS 3 41 43 8 9999 6 101
2011 IS-02 0 43 36 7 9999 14 14
2011 IS-03 0 37 47 16 9999 0 19
2011 IS-04 7 37 43 7 9999 7 30
2011 IS-05 4 50 31 8 9999 8 26
2011 IS-06 0 33 67 0 9999 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 15 85 176
2018 IS-03 19 81 31
2018 IS-04 13 87 52
2018 IS-05 18 82 38

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 50 26

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 65 26

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 26

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 26

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IS 35 26

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 35 26

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 54 26

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IS 46 26

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 IS 38 26

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 IS 73 26

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IS 31 26

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 IS 0 26

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 35 26

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IS 23 26

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 62 26

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 31 26

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IS 23 26

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IS 0 26

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IS 23 26

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IS 21 24

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IS 25 24

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IS 21 24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IS 25 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 46 24

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 0 24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 46 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 10 22 6 6 33 6 44 20 174
2018 IS-01 45 9 9 9 0 18 9 75 13 11
2018 IS-02 17 9 13 4 4 52 0 55 18 23
2018 IS-03 19 10 26 3 13 26 3 41 23 31
2018 IS-04 13 10 21 6 4 37 10 43 18 52
2018 IS-05 11 14 22 5 11 32 5 39 26 37
2018 IS-06 23 8 46 15 0 8 0 33 17 13
2017 IS 12 12 20 7 9 29 10 39 27 163
2017 IS-02 19 13 19 6 0 38 6 56 11 16
2017 IS-03 10 10 27 3 13 30 7 32 26 30
2017 IS-04 4 12 26 4 12 31 10 27 28 49
2017 IS-05 14 11 9 16 11 27 11 40 45 44
2017 IS-06 21 21 16 0 0 31 11 73 0 19
2014 IS 10 15 17 3 5 38 11 50 16 201
2014 IS-02 7 7 17 0 3 40 27 40 10 30
2014 IS-03 16 14 9 2 2 46 9 69 10 43
2014 IS-04 9 11 15 7 13 41 4 36 36 46
2014 IS-05 8 17 19 2 2 36 15 52 8 52
2014 IS-06 12 24 32 0 8 20 4 47 11 25

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 27 19 5 6 14 0 65 13 172
2018 IS-01 64 27 9 0 0 0 0 91 0 11
2018 IS-02 39 26 9 4 4 17 0 79 11 23
2018 IS-03 33 20 20 7 7 13 0 62 15 30
2018 IS-04 25 31 15 4 6 19 0 69 12 52
2018 IS-05 11 28 28 6 11 17 0 47 20 36
2018 IS-06 38 23 23 15 0 0 0 62 15 13
2017 IS 25 27 20 7 7 13 2 60 16 162
2017 IS-02 38 25 19 6 0 13 0 71 7 16
2017 IS-03 20 30 21 7 10 13 0 57 19 30
2017 IS-04 21 24 24 4 10 16 0 54 17 49
2017 IS-05 21 21 21 9 7 14 7 53 20 43
2017 IS-06 37 42 10 5 0 5 0 83 6 19
2014 IS 15 26 18 5 4 28 3 60 13 201
2014 IS-02 13 23 20 0 3 30 10 61 6 30
2014 IS-03 28 14 16 0 5 32 5 67 7 43
2014 IS-04 7 26 24 9 6 28 0 45 21 46
2014 IS-05 15 29 13 8 0 33 2 68 12 52
2014 IS-06 12 36 24 8 8 12 0 55 18 25
2011 IS 22 39 14 8 3 14 0 71 13 238
2011 IS-02 37 43 7 3 0 10 0 89 4 30
2011 IS-03 17 36 17 2 6 21 0 68 11 47
2011 IS-04 26 38 14 5 3 14 0 75 10 73
2011 IS-05 18 38 17 10 2 15 0 67 14 60
2011 IS-06 8 48 8 24 4 8 0 61 30 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 7 93 174
2018 IS-02 0 100 23
2018 IS-04 14 86 51

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 IS 42 12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 58 12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 11 22 5 2 39 6 49 11 174
2018 IS-01 45 27 9 0 0 18 0 89 0 11
2018 IS-02 14 18 9 0 0 55 5 78 0 22
2018 IS-03 19 6 26 6 3 35 3 42 16 31
2018 IS-04 14 8 24 4 4 37 10 41 15 51
2018 IS-05 8 11 26 8 0 42 5 35 15 38
2018 IS-06 23 23 38 8 0 8 0 50 8 13
2017 IS 10 18 23 4 5 31 9 47 14 163
2017 IS-02 13 38 13 6 0 13 19 73 9 16
2017 IS-03 7 7 20 3 10 41 13 29 29 30
2017 IS-04 4 16 24 4 10 37 4 34 24 49
2017 IS-05 11 20 28 2 0 29 9 51 4 44
2017 IS-06 26 21 10 5 0 32 5 75 8 19
2014 IS 9 17 13 2 1 47 9 61 8 201
2014 IS-02 10 13 7 3 0 50 17 70 10 30
2014 IS-03 14 9 14 0 2 49 12 59 6 43
2014 IS-04 7 15 17 4 0 54 2 50 10 46
2014 IS-05 8 21 12 4 2 42 12 62 13 52
2014 IS-06 8 24 20 0 0 40 8 62 0 25

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 26 18 3 2 16 1 72 7 175
2018 IS-01 73 27 0 0 0 0 0 100 0 11
2018 IS-02 36 27 14 0 0 18 5 82 0 22
2018 IS-03 39 19 19 0 6 16 0 69 8 31
2018 IS-04 31 23 15 6 4 21 0 68 12 52
2018 IS-05 16 34 26 5 0 18 0 61 6 38
2018 IS-06 46 23 23 8 0 0 0 69 8 13
2017 IS 25 34 18 4 4 12 2 69 10 163
2017 IS-02 25 63 13 0 0 0 0 88 0 16
2017 IS-03 23 23 26 3 7 14 3 56 12 30
2017 IS-04 23 26 20 6 10 14 0 57 19 49
2017 IS-05 20 36 12 7 0 18 7 76 9 44
2017 IS-06 37 47 16 0 0 0 0 84 0 19
2014 IS 17 31 17 2 1 30 1 70 5 201
2014 IS-02 20 37 13 0 0 27 3 81 0 30
2014 IS-03 21 23 23 0 5 25 2 61 6 43
2014 IS-04 11 30 20 2 0 35 2 66 3 46
2014 IS-05 15 33 12 4 2 35 0 73 9 52
2014 IS-06 20 36 20 4 0 20 0 70 5 25
2011 IS 30 40 15 1 1 13 0 80 3 241
2011 IS-02 42 35 10 0 0 13 0 89 0 31
2011 IS-03 29 35 14 4 2 16 0 76 7 49
2011 IS-04 27 47 12 0 3 11 0 83 3 73
2011 IS-05 22 47 17 2 0 13 0 79 2 60
2011 IS-06 40 28 20 0 0 12 0 77 0 25
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 23 20 17 17 1 1 45 34 176
2018 IS-01 27 18 9 9 36 0 0 45 45 11
2018 IS-02 9 39 30 13 4 0 4 50 18 23
2018 IS-03 26 10 16 26 19 3 0 37 47 31
2018 IS-04 15 25 23 17 19 0 0 40 37 52
2018 IS-05 21 26 21 16 16 0 0 47 32 38
2018 IS-06 54 8 15 8 15 0 0 62 23 13
2017 IS 15 29 23 17 16 1 0 44 33 161
2017 IS-02 13 38 19 0 31 0 0 50 31 16
2017 IS-03 13 30 24 20 10 3 0 45 31 30
2017 IS-04 19 28 26 19 8 0 0 47 28 47
2017 IS-05 16 23 23 16 23 0 0 38 39 44
2017 IS-06 10 32 16 26 16 0 0 42 42 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 25 29 19 8 0 1 43 28 175
2018 IS-01 27 45 18 0 0 0 9 80 0 11
2018 IS-02 30 30 13 17 9 0 0 61 26 23
2018 IS-03 6 19 52 19 3 0 0 26 23 31
2018 IS-04 17 31 23 19 10 0 0 48 29 52
2018 IS-05 16 11 30 32 11 0 0 27 43 37
2018 IS-06 15 15 38 15 15 0 0 31 31 13
2017 IS 11 31 22 24 11 0 1 43 35 162
2017 IS-02 19 44 25 13 0 0 0 63 13 16
2017 IS-03 13 33 20 21 13 0 0 46 34 30
2017 IS-04 8 35 23 25 8 0 0 44 33 48
2017 IS-05 14 25 18 30 14 0 0 38 43 44
2017 IS-06 5 26 31 22 16 0 0 31 37 19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 22 25 20 12 0 1 42 33 176
2018 IS-01 64 18 0 9 0 0 9 90 10 11
2018 IS-02 30 22 26 9 13 0 0 52 22 23
2018 IS-03 13 16 26 32 13 0 0 29 45 31
2018 IS-04 19 25 21 23 12 0 0 44 35 52
2018 IS-05 8 21 37 18 16 0 0 29 34 38
2018 IS-06 8 23 31 23 15 0 0 31 38 13
2017 IS 12 23 22 25 17 0 1 35 43 163
2017 IS-02 19 38 38 6 0 0 0 56 6 16
2017 IS-03 13 23 4 33 27 0 0 36 60 30
2017 IS-04 12 27 20 27 14 0 0 39 41 49
2017 IS-05 14 18 25 29 14 0 0 32 43 44
2017 IS-06 5 16 32 21 26 0 0 21 47 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 21 24 17 14 1 1 45 31 175
2018 IS-01 55 9 18 0 18 0 0 64 18 11
2018 IS-02 35 30 9 4 17 0 4 68 23 23
2018 IS-03 10 19 26 29 13 3 0 30 43 31
2018 IS-04 24 22 31 16 8 0 0 45 24 51
2018 IS-05 18 21 24 21 16 0 0 39 37 38
2018 IS-06 15 15 23 15 31 0 0 31 46 13
2017 IS 20 24 22 17 17 1 0 44 34 162
2017 IS-02 31 38 19 6 6 0 0 69 13 16
2017 IS-03 23 13 30 7 26 0 0 36 34 30
2017 IS-04 21 23 25 23 8 0 0 44 31 48
2017 IS-05 16 32 18 14 18 2 0 49 33 44
2017 IS-06 10 16 21 27 26 0 0 26 53 19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 23 20 7 3 0 6 68 12 174
2018 IS-01 80 10 0 0 0 0 10 100 0 10
2018 IS-02 57 9 9 4 4 0 17 79 11 23
2018 IS-03 42 26 13 6 3 0 10 75 11 31
2018 IS-04 35 37 19 6 2 0 2 73 8 52
2018 IS-05 24 22 38 11 3 0 3 47 14 37
2018 IS-06 23 15 31 15 15 0 0 38 31 13
2017 IS 34 32 14 15 4 0 1 67 19 162
2017 IS-02 56 31 6 0 0 0 6 93 0 16
2017 IS-03 43 21 20 13 3 0 0 64 16 30
2017 IS-04 27 52 11 8 0 0 2 81 8 48
2017 IS-05 29 30 16 20 5 0 0 59 25 44
2017 IS-06 31 5 21 26 16 0 0 37 42 19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 28 25 10 11 0 1 54 21 176
2018 IS-01 27 27 27 0 18 0 0 55 18 11
2018 IS-02 43 26 13 4 9 0 4 73 14 23
2018 IS-03 32 26 26 13 3 0 0 58 16 31
2018 IS-04 21 31 23 10 15 0 0 52 25 52
2018 IS-05 21 24 34 11 11 0 0 45 21 38
2018 IS-06 8 23 31 23 15 0 0 31 38 13
2017 IS 24 31 23 14 8 0 0 55 22 162
2017 IS-02 31 44 25 0 0 0 0 75 0 16
2017 IS-03 30 23 10 21 16 0 0 53 37 30
2017 IS-04 29 35 23 8 4 0 0 64 12 48
2017 IS-05 16 32 27 18 7 0 0 48 25 44
2017 IS-06 16 16 37 16 16 0 0 31 32 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 35 23 9 7 1 1 61 16 173
2018 IS-01 55 27 18 0 0 0 0 82 0 11
2018 IS-02 32 32 14 9 9 5 0 67 19 22
2018 IS-03 17 43 23 7 10 0 0 60 17 30
2018 IS-04 27 25 27 8 10 0 2 54 18 51
2018 IS-05 13 42 24 16 5 0 0 55 21 38
2018 IS-06 23 54 8 15 0 0 0 77 15 13
2017 IS 22 34 17 16 10 0 1 56 26 162
2017 IS-02 19 56 19 6 0 0 0 75 6 16
2017 IS-03 27 13 10 30 20 0 0 40 50 30
2017 IS-04 23 35 19 15 8 0 0 58 23 48
2017 IS-05 23 38 16 14 9 0 0 61 23 44
2017 IS-06 16 37 32 10 5 0 0 53 16 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 30 26 13 6 1 0 54 20 172
2018 IS-01 73 18 9 0 0 0 0 91 0 11
2018 IS-02 35 35 17 4 4 4 0 73 9 23
2018 IS-03 17 23 33 17 10 0 0 40 27 30
2018 IS-04 14 38 30 6 12 0 0 52 18 50
2018 IS-05 16 27 24 30 3 0 0 43 32 37
2018 IS-06 15 31 31 23 0 0 0 46 23 13
2017 IS 17 28 27 13 14 0 1 45 27 162
2017 IS-02 31 44 19 6 0 0 0 75 6 16
2017 IS-03 20 17 21 7 36 0 0 37 43 30
2017 IS-04 12 25 27 23 10 0 2 38 34 48
2017 IS-05 18 30 36 7 9 0 0 48 16 44
2017 IS-06 10 32 32 16 10 0 0 42 26 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 35 21 14 6 0 1 58 21 174
2018 IS-01 64 27 9 0 0 0 0 91 0 11
2018 IS-02 26 35 13 17 4 0 4 64 23 23
2018 IS-03 20 23 37 13 7 0 0 43 20 30
2018 IS-04 20 47 8 14 12 0 0 67 25 51
2018 IS-05 18 29 29 18 5 0 0 47 24 38
2018 IS-06 15 15 46 23 0 0 0 31 23 13
2017 IS 22 28 24 12 13 0 1 50 25 162
2017 IS-02 31 38 25 6 0 0 0 69 6 16
2017 IS-03 20 27 17 7 30 0 0 47 36 30
2017 IS-04 19 33 19 17 12 0 0 52 29 48
2017 IS-05 27 20 37 9 7 0 0 47 16 44
2017 IS-06 21 21 26 26 5 0 0 42 31 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 30 23 11 4 0 0 62 15 173
2018 IS-01 45 18 27 9 0 0 0 64 9 11
2018 IS-02 43 35 9 9 4 0 0 78 13 23
2018 IS-03 28 28 34 7 3 0 0 55 10 29
2018 IS-04 27 37 22 10 4 0 0 65 14 51
2018 IS-05 34 24 21 18 3 0 0 58 21 38
2018 IS-06 23 23 23 15 15 0 0 46 31 13
2017 IS 27 32 21 9 8 1 2 61 18 162
2017 IS-02 38 44 19 0 0 0 0 81 0 16
2017 IS-03 10 37 23 10 20 0 0 47 30 30
2017 IS-04 31 29 23 8 6 0 2 62 15 48
2017 IS-05 29 36 23 5 2 2 2 69 7 44
2017 IS-06 26 21 16 32 5 0 0 47 37 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 25 15 7 7 0 1 71 14 173
2018 IS-01 73 9 9 0 9 0 0 82 9 11
2018 IS-02 43 35 17 0 4 0 0 78 4 23
2018 IS-03 43 23 17 7 10 0 0 67 17 30
2018 IS-04 44 20 18 12 4 0 2 65 16 50
2018 IS-05 29 37 13 8 13 0 0 66 21 38
2018 IS-06 54 23 15 8 0 0 0 77 8 13
2017 IS 47 21 18 5 7 1 1 70 12 163
2017 IS-02 56 31 13 0 0 0 0 88 0 16
2017 IS-03 34 20 16 13 13 3 0 56 27 30
2017 IS-04 53 16 19 4 8 0 0 69 12 49
2017 IS-05 46 18 27 5 2 0 2 65 7 44
2017 IS-06 47 42 0 5 5 0 0 90 10 19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 67 18 6 1 2 0 5 90 4 174
2018 IS-01 82 18 0 0 0 0 0 100 0 11
2018 IS-02 74 9 4 4 0 0 9 90 5 23
2018 IS-03 63 20 13 0 3 0 0 83 3 30
2018 IS-04 67 24 4 0 2 0 4 94 2 51
2018 IS-05 55 18 8 3 5 0 11 82 9 38
2018 IS-06 77 15 8 0 0 0 0 92 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 73 12 5 1 3 2 3 90 5 173
2018 IS-01 90 0 10 0 0 0 0 90 0 10
2018 IS-02 74 4 0 4 0 9 9 95 5 23
2018 IS-03 70 10 10 0 7 3 0 83 7 30
2018 IS-04 78 8 6 0 6 0 2 88 6 51
2018 IS-05 61 26 5 0 3 0 5 92 3 38
2018 IS-06 69 23 0 8 0 0 0 92 8 13
2017 IS 64 16 8 5 3 2 3 83 8 163
2017 IS-02 75 19 6 0 0 0 0 94 0 16
2017 IS-03 46 11 16 10 10 3 3 61 21 30
2017 IS-04 69 18 4 4 4 0 0 88 8 49
2017 IS-05 66 16 7 5 0 2 5 88 5 44
2017 IS-06 58 21 10 5 0 5 0 83 6 19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 24 10 3 2 0 1 84 6 174
2018 IS-01 91 9 0 0 0 0 0 100 0 11
2018 IS-02 61 26 9 4 0 0 0 87 4 23
2018 IS-03 57 23 10 3 7 0 0 80 10 30
2018 IS-04 56 29 10 0 4 0 2 86 4 52
2018 IS-05 51 22 19 8 0 0 0 73 8 37
2018 IS-06 62 31 0 8 0 0 0 92 8 13
2017 IS 55 29 10 2 1 1 1 86 4 163
2017 IS-02 63 25 13 0 0 0 0 88 0 16
2017 IS-03 41 30 20 3 3 3 0 73 7 30
2017 IS-04 61 28 8 2 0 0 0 90 2 49
2017 IS-05 61 30 2 5 0 0 2 93 5 44
2017 IS-06 53 26 16 0 5 0 0 79 5 19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 17 14 8 4 0 1 73 12 173
2018 IS-01 90 0 0 10 0 0 0 90 10 10
2018 IS-02 57 9 22 13 0 0 0 65 13 23
2018 IS-03 53 23 7 10 7 0 0 77 17 30
2018 IS-04 50 13 21 8 6 0 2 65 14 52
2018 IS-05 51 24 14 5 5 0 0 76 11 37
2018 IS-06 62 15 15 8 0 0 0 77 8 13
2017 IS 53 20 11 7 7 0 2 74 14 163
2017 IS-02 63 19 13 6 0 0 0 81 6 16
2017 IS-03 47 13 13 13 13 0 0 61 26 30
2017 IS-04 53 24 8 6 8 0 0 77 14 49
2017 IS-05 57 16 16 5 2 0 5 76 7 44
2017 IS-06 53 26 5 5 10 0 0 79 16 19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 7 2 4 1 0 26 91 6 171
2018 IS-01 80 0 0 0 0 0 20 100 0 10
2018 IS-02 68 5 0 0 0 0 27 100 0 22
2018 IS-03 53 3 3 0 3 0 37 89 5 30
2018 IS-04 61 4 0 0 0 0 35 100 0 51
2018 IS-05 51 16 8 8 0 0 16 81 10 37
2018 IS-06 69 15 0 8 8 0 0 85 15 13
2017 IS 60 8 4 2 2 0 23 89 6 163
2017 IS-02 63 0 0 0 0 0 38 100 0 16
2017 IS-03 54 7 0 3 0 0 36 95 5 30
2017 IS-04 65 8 4 0 0 0 22 95 0 49
2017 IS-05 66 9 7 2 0 0 16 89 3 44
2017 IS-06 42 16 10 11 16 0 5 61 28 19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 72 12 6 1 2 0 8 91 3 173
2018 IS-01 64 9 9 0 18 0 0 73 18 11
2018 IS-02 78 9 4 0 0 0 9 95 0 23
2018 IS-03 70 3 10 3 0 0 13 85 4 30
2018 IS-04 75 14 6 0 0 0 6 94 0 51
2018 IS-05 65 16 5 0 3 0 11 91 3 37
2018 IS-06 77 15 8 0 0 0 0 92 0 13
2017 IS 69 18 2 1 0 1 9 97 1 160
2017 IS-02 69 19 0 6 0 0 6 93 7 16
2017 IS-03 60 17 3 3 0 0 16 92 4 30
2017 IS-04 74 13 4 0 0 0 9 95 0 46
2017 IS-05 77 16 0 0 0 2 5 100 0 44
2017 IS-06 52 32 0 0 0 0 16 100 0 19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 70 12 5 4 5 0 4 86 9 174
2018 IS-01 18 45 9 9 18 0 0 64 27 11
2018 IS-02 78 9 9 0 4 0 0 87 4 23
2018 IS-03 67 7 3 7 7 0 10 81 15 30
2018 IS-04 81 12 0 4 4 0 0 92 8 52
2018 IS-05 70 14 3 5 3 0 5 89 9 37
2018 IS-06 85 0 8 0 0 0 8 92 0 13
2017 IS 67 14 7 3 2 0 7 87 5 163
2017 IS-02 38 44 6 6 0 0 6 87 7 16
2017 IS-03 57 3 16 7 10 0 7 65 18 30
2017 IS-04 73 17 4 2 0 0 4 94 2 49
2017 IS-05 73 11 7 2 0 0 7 90 2 44
2017 IS-06 79 10 0 0 0 0 10 100 0 19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 28 14 3 2 0 2 81 5 174
2018 IS-01 9 55 27 9 0 0 0 64 9 11
2018 IS-02 61 17 17 4 0 0 0 78 4 23
2018 IS-03 50 23 17 3 3 0 3 76 7 30
2018 IS-04 56 25 15 4 0 0 0 81 4 52
2018 IS-05 43 35 11 0 5 0 5 83 6 37
2018 IS-06 77 15 0 8 0 0 0 92 8 13
2017 IS 55 25 14 2 1 0 4 83 3 161
2017 IS-02 44 44 13 0 0 0 0 88 0 16
2017 IS-03 56 20 10 0 0 0 14 88 0 29
2017 IS-04 62 21 10 4 2 0 0 83 6 48
2017 IS-05 48 23 20 2 0 0 7 76 2 44
2017 IS-06 53 32 16 0 0 0 0 84 0 19

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 35 36 14 5 0 0 45 18 173
2018 IS-01 9 36 36 9 9 0 0 45 18 11
2018 IS-02 9 61 22 9 0 0 0 70 9 23
2018 IS-03 3 33 47 13 3 0 0 37 17 30
2018 IS-04 6 33 41 16 4 0 0 39 20 51
2018 IS-05 13 24 39 18 5 0 0 37 24 38
2018 IS-06 23 23 23 15 15 0 0 46 31 13
2017 IS 11 27 40 12 10 0 0 38 22 163
2017 IS-02 6 56 38 0 0 0 0 63 0 16
2017 IS-03 7 24 30 13 26 0 0 30 39 30
2017 IS-04 12 29 43 12 4 0 0 41 17 49
2017 IS-05 16 16 48 14 7 0 0 32 20 44
2017 IS-06 10 21 42 11 16 0 0 31 27 19

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 8 20 40 22 10 0 0 32 28 174
2018 IS-01 18 9 64 9 0 0 0 9 27 11
2018 IS-02 4 9 39 22 26 0 0 48 13 23
2018 IS-03 10 26 42 16 6 0 0 23 35 31
2018 IS-04 6 28 30 30 6 0 0 36 34 50
2018 IS-05 8 21 47 18 5 0 0 24 29 38
2018 IS-06 15 8 38 31 8 0 0 38 23 13
2017 IS 6 22 38 28 6 1 1 34 28 162
2017 IS-02 0 0 31 56 6 0 6 67 0 16
2017 IS-03 13 33 28 26 0 0 0 26 46 30
2017 IS-04 6 23 41 21 8 0 0 29 29 48
2017 IS-05 2 25 39 27 7 0 0 34 27 44
2017 IS-06 5 16 47 26 0 5 0 28 22 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 43 13 5 1 3 0 81 6 175
2018 IS-01 45 36 9 0 0 9 0 90 0 11
2018 IS-02 26 48 13 4 0 9 0 81 5 23
2018 IS-03 45 29 13 6 3 3 0 77 10 31
2018 IS-04 39 35 20 6 0 0 0 75 6 51
2018 IS-05 29 50 8 5 3 5 0 83 8 38
2018 IS-06 38 62 0 0 0 0 0 100 0 13
2017 IS 35 42 12 5 3 2 1 80 8 163
2017 IS-02 25 69 0 0 0 6 0 100 0 16
2017 IS-03 36 31 10 13 7 3 0 69 20 30
2017 IS-04 35 43 12 4 4 0 2 79 8 49
2017 IS-05 29 43 20 0 2 5 0 76 2 44
2017 IS-06 58 32 5 5 0 0 0 90 5 19

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 36 15 15 6 1 0 63 21 175
2018 IS-01 55 27 0 9 9 0 0 82 18 11
2018 IS-02 26 30 26 17 0 0 0 57 17 23
2018 IS-03 23 35 19 10 10 3 0 60 20 31
2018 IS-04 27 27 17 21 8 0 0 54 29 52
2018 IS-05 19 43 14 14 8 3 0 64 22 37
2018 IS-06 31 46 8 15 0 0 0 77 15 13
2017 IS 21 39 17 13 9 0 1 61 22 161
2017 IS-02 25 56 19 0 0 0 0 81 0 16
2017 IS-03 16 37 13 13 20 0 0 54 33 30
2017 IS-04 23 36 15 17 7 0 2 61 24 47
2017 IS-05 20 39 18 16 7 0 0 59 23 44
2017 IS-06 21 37 26 10 5 0 0 58 16 19
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 26 17 17 13 2 0 26 74 175
2018 IS-01 45 18 0 18 18 0 0 45 55 11
2018 IS-02 26 35 22 9 4 4 0 27 73 23
2018 IS-03 13 30 17 13 20 7 0 14 86 30
2018 IS-04 21 21 17 23 17 0 0 21 79 52
2018 IS-05 29 32 18 13 8 0 0 29 71 38
2018 IS-06 46 23 8 23 0 0 0 46 54 13
2017 IS 29 23 21 12 12 2 0 30 70 163
2017 IS-02 38 25 6 13 19 0 0 38 63 16
2017 IS-03 23 13 30 7 16 11 0 26 74 30
2017 IS-04 28 23 24 16 8 0 0 28 72 49
2017 IS-05 32 25 14 14 16 0 0 32 68 44
2017 IS-06 26 37 21 11 5 0 0 26 74 19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 21 127
2018 IS-02 38 16
2018 IS-03 17 24
2018 IS-04 24 41
2018 IS-05 19 27
2017 IS 16 112
2017 IS-02 30 10
2017 IS-03 15 20
2017 IS-04 17 35
2017 IS-05 20 30
2017 IS-06 0 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 36 127
2018 IS-02 25 16
2018 IS-03 54 24
2018 IS-04 37 41
2018 IS-05 26 27
2017 IS 36 112
2017 IS-02 40 10
2017 IS-03 30 20
2017 IS-04 37 35
2017 IS-05 37 30
2017 IS-06 43 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 25 127
2018 IS-02 38 16
2018 IS-03 21 24
2018 IS-04 27 41
2018 IS-05 26 27
2017 IS 24 112
2017 IS-02 50 10
2017 IS-03 20 20
2017 IS-04 28 35
2017 IS-05 17 30
2017 IS-06 14 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 39 127
2018 IS-02 25 16
2018 IS-03 42 24
2018 IS-04 41 41
2018 IS-05 37 27
2017 IS 41 112
2017 IS-02 40 10
2017 IS-03 30 20
2017 IS-04 40 35
2017 IS-05 40 30
2017 IS-06 57 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 9 127
2018 IS-02 6 16
2018 IS-03 0 24
2018 IS-04 7 41
2018 IS-05 22 27
2017 IS 11 112
2017 IS-02 20 10
2017 IS-03 0 20
2017 IS-04 6 35
2017 IS-05 20 30
2017 IS-06 7 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 27 127
2018 IS-02 19 16
2018 IS-03 21 24
2018 IS-04 39 41
2018 IS-05 22 27

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 39 127
2018 IS-02 25 16
2018 IS-03 46 24
2018 IS-04 34 41
2018 IS-05 52 27
2017 IS 42 112
2017 IS-02 40 10
2017 IS-03 50 20
2017 IS-04 51 35
2017 IS-05 43 30
2017 IS-06 14 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 3 49 13 18 2 15 125
2018 IS-02 0 63 13 13 6 6 16
2018 IS-03 4 54 8 17 4 13 24
2018 IS-04 0 46 15 15 2 22 41
2018 IS-05 4 42 19 19 0 15 26
2017 IS 2 44 21 12 7 14 111
2017 IS-02 0 60 20 10 0 10 10
2017 IS-03 0 35 25 10 10 20 20
2017 IS-04 0 46 17 14 3 20 35
2017 IS-05 3 37 17 17 17 10 30
2017 IS-06 8 62 23 0 0 8 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 32 68 127
2018 IS-02 44 56 16
2018 IS-03 38 63 24
2018 IS-04 24 76 41
2018 IS-05 33 67 27

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 25 13 21 21 4 3 41 44 126
2018 IS-02 13 44 13 0 13 6 13 69 15 16
2018 IS-03 25 17 4 21 29 4 0 43 52 24
2018 IS-04 5 18 10 33 23 8 5 26 63 40
2018 IS-05 11 33 22 15 19 0 0 44 33 27
2017 IS 15 23 15 16 26 1 5 40 44 110
2017 IS-02 0 50 30 0 20 0 0 50 20 10
2017 IS-03 15 15 10 25 30 0 5 32 58 20
2017 IS-04 15 15 15 18 29 3 6 32 52 34
2017 IS-05 21 21 14 14 28 0 3 43 43 29
2017 IS-06 14 36 14 14 14 0 7 54 31 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 4 14 18 16 38 4 6 21 60 125
2018 IS-02 7 20 20 7 27 0 20 33 42 15
2018 IS-03 4 17 13 13 46 4 4 23 64 24
2018 IS-04 3 10 20 20 38 8 3 14 64 40
2018 IS-05 4 7 22 26 33 0 7 12 64 27
2017 IS 2 11 12 12 55 3 6 14 73 112
2017 IS-02 0 10 30 0 50 10 0 11 56 10
2017 IS-03 0 15 15 10 50 5 5 17 67 20
2017 IS-04 0 14 9 11 57 3 6 16 75 35
2017 IS-05 3 3 7 7 74 0 7 7 86 30
2017 IS-06 0 14 14 29 28 0 14 17 67 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 15 18 12 8 1 9 58 22 172
2018 IS-01 45 0 27 9 18 0 0 45 27 11
2018 IS-02 57 9 13 4 0 4 13 79 5 23
2018 IS-03 23 19 19 10 10 3 16 52 24 31
2018 IS-04 29 24 22 12 6 0 8 57 19 51
2018 IS-05 31 17 14 22 8 0 8 52 33 36
2018 IS-06 67 0 8 17 8 0 0 67 25 12
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