2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	18	44	10	18	10	1	62	28	2154
2018	Not a person with a disability	25	48	9	13	5	0	72	18	25378
2017	Person with a disability	19	38	11	19	12	0	58	31	2239
2017	Not a person with a disability	25	44	11	14	6	0	69	20	26761
2014	Person with a disability	21	40	10	18	11	0	61	29	2176
2014	Not a person with a disability	26	44	11	14	6	0	70	20	29571
2011	Person with a disability	21	40	11	15	11	1	62	26	1990
2011	Not a person with a disability	27	45	11	12	5	1	72	16	29275
2008	Person with a disability	20	41	11	17	9	0	62	27	1763
2008	Not a person with a disability	25	46	11	12	5	0	72	17	27221

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	35	36	13	10	7	71	16	2149
2018	Not a person with a disability	38	40	12	6	3	78	10	25296
2017	Person with a disability	35	36	13	9	6	72	15	2238
2017	Not a person with a disability	37	40	12	6	4	77	10	26741
2014	Person with a disability	36	36	13	8	6	73	15	2177
2014	Not a person with a disability	37	40	13	6	4	77	10	29585
2011	Person with a disability	36	36	13	7	8	72	15	1994
2011	Not a person with a disability	39	38	13	6	4	77	10	29274
2008	Person with a disability	30	40	12	9	8	70	18	1764
2008	Not a person with a disability	33	43	13	7	4	77	11	27229

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	41	34	11	9	6	75	15	2129
2018	Not a person with a disability	43	40	9	6	3	83	8	25138
2017	Person with a disability	42	35	9	7	6	78	13	2233
2017	Not a person with a disability	43	40	9	6	3	83	9	26719
2014	Person with a disability	43	34	9	7	6	77	13	2175
2014	Not a person with a disability	42	40	9	6	3	82	9	29565
2011	Person with a disability	40	38	9	7	5	79	12	1995
2011	Not a person with a disability	40	42	9	6	3	83	9	29275
2008	Person with a disability	37	41	9	5	7	78	12	1764
2008	Not a person with a disability	39	45	8	5	3	84	8	27231

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	36	32	12	10	9	0	0	69	18	2149
2018	Not a person with a disability	47	34	9	6	3	0	0	82	9	25306
2017	Person with a disability	35	33	12	11	9	0	0	69	19	2237
2017	Not a person with a disability	45	35	9	6	4	0	0	80	10	26727
2014	Person with a disability	36	32	11	11	8	1	0	69	20	2175
2014	Not a person with a disability	42	35	11	7	4	0	1	78	11	29578
2011	Person with a disability	32	37	11	11	7	1	1	70	18	1993
2011	Not a person with a disability	42	38	10	6	3	0	1	81	9	29276

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	30	39	13	10	7	70	17	2140
2018	Not a person with a disability	34	43	12	7	4	77	11	25240
2017	Person with a disability	30	41	12	10	7	71	17	2233
2017	Not a person with a disability	31	46	12	7	4	77	11	26755
2014	Person with a disability	30	43	12	8	6	74	15	2179
2014	Not a person with a disability	31	46	12	7	4	77	11	29583
2011	Person with a disability	32	40	11	10	7	72	17	1994
2011	Not a person with a disability	33	44	12	7	4	77	11	29247
2008	Person with a disability	30	42	11	10	8	72	17	1755
2008	Not a person with a disability	34	44	12	7	4	78	10	27104

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	20	28	19	16	16	0	48	32	2151
2018	Not a person with a disability	25	36	18	12	8	0	62	20	25297
2017	Person with a disability	19	32	17	16	16	0	51	32	2235
2017	Not a person with a disability	24	38	17	13	8	0	62	21	26736
2014	Person with a disability	18	32	15	18	17	0	50	35	2177
2014	Not a person with a disability	21	37	18	14	9	0	59	23	29577
2011	Person with a disability	16	33	15	18	17	1	50	35	1999
2011	Not a person with a disability	19	40	17	14	9	0	59	24	29294

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	29	39	13	13	6	68	19	2156
2018	Not a person with a disability	33	43	12	8	3	77	11	25330
2017	Person with a disability	28	41	12	12	7	69	19	2230
2017	Not a person with a disability	33	45	11	8	3	78	11	26733

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	44	39	9	5	3	0	83	8	2153
2018	Not a person with a disability	48	39	8	3	1	0	87	5	25346
2017	Person with a disability	40	37	11	6	5	1	78	11	2229
2017	Not a person with a disability	44	40	9	4	2	0	84	7	26720
2014	Person with a disability	41	38	10	6	4	1	80	10	2177
2014	Not a person with a disability	41	41	10	4	2	0	83	7	29572
2011	Person with a disability	37	41	11	6	4	1	79	10	1996
2011	Not a person with a disability	39	44	10	5	2	1	83	7	29292
2008	Person with a disability	42	38	9	5	4	1	81	10	1764
2008	Not a person with a disability	45	41	8	4	2	1	86	6	27224

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	20	33	16	16	15	53	31	2147
2018	Not a person with a disability	29	39	15	11	6	68	17	25290
2017	Person with a disability	21	32	15	14	17	53	32	2227
2017	Not a person with a disability	27	39	16	11	7	66	19	26723

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	49	32	12	4	2	82	7	2139
2018	Not a person with a disability	50	35	10	3	2	86	4	25152
2017	Person with a disability	53	30	10	4	2	84	6	2230
2017	Not a person with a disability	51	35	9	3	1	87	4	26695
2014	Person with a disability	63	25	7	2	2	88	5	2176
2014	Not a person with a disability	61	29	7	2	1	89	3	29570
2011	Person with a disability	60	28	8	2	2	89	4	1999
2011	Not a person with a disability	59	30	8	2	1	89	3	29297

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	20	32	16	16	15	0	0	52	31	2142
2018	Not a person with a disability	27	37	15	12	8	0	0	65	20	25248
2017	Person with a disability	19	35	14	16	14	0	0	55	31	2229
2017	Not a person with a disability	26	39	14	12	7	0	0	66	19	26670
2014	Person with a disability	19	36	12	16	16	1	0	55	33	2177
2014	Not a person with a disability	21	41	14	14	9	0	0	62	24	29588
2011	Person with a disability	23	37	11	15	13	1	1	61	27	1995
2011	Not a person with a disability	28	41	13	11	6	0	0	69	17	29265

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	23	29	19	13	14	53	28	2138
2018	Not a person with a disability	30	35	17	11	7	65	17	25183
2017	Person with a disability	24	30	16	15	13	55	29	2229
2017	Not a person with a disability	29	35	17	11	7	65	18	26672
2014	Person with a disability	23	32	14	14	15	56	29	2176
2014	Not a person with a disability	26	36	17	12	8	63	21	29583

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	25	35	16	14	11	0	0	60	24	2138
2018	Not a person with a disability	32	39	15	9	5	0	0	71	14	25236
2017	Person with a disability	25	38	14	12	10	0	0	63	23	2228
2017	Not a person with a disability	32	40	13	9	4	0	0	73	14	26670
2014	Person with a disability	27	36	14	13	10	0	0	63	23	2176
2014	Not a person with a disability	30	41	14	9	5	0	0	72	14	29583
2011	Person with a disability	30	37	13	11	7	1	1	69	18	1990
2011	Not a person with a disability	38	42	11	6	2	1	0	80	9	29255

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	37	36	13	8	5	73	13	2150
2018	Not a person with a disability	40	41	11	5	3	81	8	25325
2017	Person with a disability	36	38	12	8	6	75	13	2225
2017	Not a person with a disability	39	41	11	5	3	80	8	26639
2014	Person with a disability	41	37	11	6	5	78	12	2174
2014	Not a person with a disability	41	40	11	5	3	82	8	29569
2011	Person with a disability	35	40	11	8	5	76	13	1995
2011	Not a person with a disability	39	43	10	5	3	82	8	29295
2008	Person with a disability	36	42	9	8	5	78	13	1766
2008	Not a person with a disability	40	44	9	5	2	84	8	27239

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	37	30	17	8	5	0	2	69	13	2162
2018	Not a person with a disability	44	32	15	5	2	0	1	77	8	25394
2017	Person with a disability	38	33	16	7	4	1	2	73	11	2237
2017	Not a person with a disability	45	34	13	4	2	0	2	81	6	26764
2014	Person with a disability	38	29	18	8	5	0	2	68	13	2178
2014	Not a person with a disability	43	33	15	5	2	0	1	77	7	29588
2011	Person with a disability	35	31	19	8	5	0	2	68	13	1997
2011	Not a person with a disability	41	34	16	5	2	0	1	76	8	29296
2008	Person with a disability	29	33	22	8	6	0	1	63	15	1764
2008	Not a person with a disability	34	36	18	7	3	0	1	71	10	27235

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	26	33	17	7	1	2	24	42	2150
2018	Not a person with a disability	9	24	37	19	8	1	2	28	34	25280
2017	Person with a disability	14	27	33	13	8	1	3	22	43	2230
2017	Not a person with a disability	10	23	36	17	9	1	4	28	34	26640
2014	Person with a disability	15	27	34	14	7	1	2	21	44	2171
2014	Not a person with a disability	10	26	36	17	8	1	3	25	37	29530
2011	Person with a disability	14	26	37	14	6	1	3	20	42	1985
2011	Not a person with a disability	9	25	36	18	8	1	3	27	36	29197
2008	Person with a disability	14	28	37	13	5	1	3	19	43	1763
2008	Not a person with a disability	8	25	38	18	7	1	2	26	35	27175

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	21	28	20	12	1	2	33	37	2141
2018	Not a person with a disability	9	17	29	25	15	2	2	42	28	25195
2017	Person with a disability	15	20	27	18	13	2	4	33	38	2221
2017	Not a person with a disability	10	17	29	21	15	3	4	39	29	26556
2014	Person with a disability	15	22	29	18	11	3	2	31	39	2168
2014	Not a person with a disability	10	19	30	22	13	2	3	37	31	29496
2011	Person with a disability	14	20	28	20	12	2	4	34	36	1990
2011	Not a person with a disability	9	17	29	24	14	2	4	41	28	29189
2008	Person with a disability	12	22	29	21	11	2	3	34	36	1758
2008	Not a person with a disability	7	17	30	26	15	2	3	43	25	27132

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	21	30	18	11	1	3	30	38	2141
2018	Not a person with a disability	12	21	31	21	11	2	3	34	34	25174
2017	Person with a disability	15	20	28	18	11	3	5	31	38	2226
2017	Not a person with a disability	12	20	31	19	12	2	5	33	34	26595
2014	Person with a disability	17	20	30	17	10	3	4	29	39	2168
2014	Not a person with a disability	13	21	30	20	11	2	4	32	36	29506
2011	Person with a disability	14	20	31	20	9	2	5	30	37	1987
2011	Not a person with a disability	11	20	31	20	11	2	4	34	33	29179
2008	Person with a disability	14	21	29	21	9	2	3	32	37	1760
2008	Not a person with a disability	9	19	32	23	11	2	4	36	30	27145

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	10	16	30	25	15	1	3	41	27	2141
2018	Not a person with a disability	7	13	30	29	17	1	3	48	21	25155
2017	Person with a disability	11	16	28	25	14	2	5	41	28	2210
2017	Not a person with a disability	7	13	30	27	17	2	5	47	21	26488
2014	Person with a disability	12	16	32	23	13	2	3	38	29	2163
2014	Not a person with a disability	7	14	32	27	15	1	4	45	22	29442
2011	Person with a disability	10	15	32	24	13	2	4	38	27	1986
2011	Not a person with a disability	6	14	32	28	15	1	5	45	21	29144
2008	Person with a disability	10	18	32	23	12	1	4	37	30	1756
2008	Not a person with a disability	6	14	32	29	14	1	4	45	21	27138

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	19	22	26	18	11	1	3	30	43	2145
2018	Not a person with a disability	11	20	29	22	14	1	3	38	32	25221
2017	Person with a disability	19	21	26	15	12	2	4	29	43	2220
2017	Not a person with a disability	12	18	28	20	15	2	5	38	32	26578
2014	Person with a disability	21	23	27	15	9	2	3	25	46	2162
2014	Not a person with a disability	13	20	29	19	13	1	4	34	35	29499
2011	Person with a disability	20	23	28	14	9	1	4	25	46	1990
2011	Not a person with a disability	13	21	30	19	12	1	4	33	36	29200
2008	Person with a disability	20	24	28	15	9	1	3	25	46	1760
2008	Not a person with a disability	11	20	29	21	13	1	3	36	33	27130

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	19	23	22	14	3	3	39	37	2132
2018	Not a person with a disability	10	17	27	25	16	3	3	43	29	25170
2017	Person with a disability	14	16	25	22	14	4	6	40	33	2221
2017	Not a person with a disability	9	16	26	23	16	4	6	44	28	26593
2014	Person with a disability	13	17	26	23	13	3	4	39	32	2170
2014	Not a person with a disability	8	16	26	25	16	3	6	44	27	29479
2011	Person with a disability	12	18	27	22	13	3	6	38	32	1982
2011	Not a person with a disability	8	16	27	24	15	3	5	44	27	29144
2008	Person with a disability	15	21	27	18	11	3	5	32	39	1763
2008	Not a person with a disability	10	19	27	23	14	3	5	40	31	27161

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	18	24	31	15	8	2	2	24	44	2145
2018	Not a person with a disability	12	21	34	18	10	2	2	30	35	25268
2017	Person with a disability	17	23	31	13	8	3	4	23	43	2224
2017	Not a person with a disability	12	21	33	17	11	3	4	29	35	26602
2014	Person with a disability	17	23	32	14	8	3	3	23	43	2166
2014	Not a person with a disability	13	21	33	17	10	2	4	29	36	29513

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	19	30	20	12	12	5	2	52	26	2141
2018	Not a person with a disability	24	35	20	8	5	5	2	64	14	25291
2017	Person with a disability	24	30	14	11	12	5	3	59	25	2235
2017	Not a person with a disability	30	33	16	8	5	5	4	69	14	26749
2014	Person with a disability	31	29	14	10	10	4	2	64	21	2178
2014	Not a person with a disability	34	33	14	8	5	4	3	72	13	29584

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	35	29	10	12	12	1	65	24	2144
2018	Not a person with a disability	45	32	9	8	5	1	78	13	25246
2017	Person with a disability	39	27	10	12	11	1	67	23	2235
2017	Not a person with a disability	47	31	9	7	5	1	79	12	26756
2014	Person with a disability	43	25	8	12	10	1	69	22	2176
2014	Not a person with a disability	50	29	8	7	4	1	80	12	29576

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	13	19	21	14	16	15	1	38	37	2138
2018	Not a person with a disability	16	25	20	14	10	15	2	48	28	25249
2017	Person with a disability	11	20	19	16	16	17	1	38	39	2234
2017	Not a person with a disability	13	23	19	15	10	18	2	45	31	26729
2014	Person with a disability	11	19	20	16	18	15	1	36	41	2177
2014	Not a person with a disability	13	23	19	17	11	15	2	43	34	29579

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	40	36	9	9	6	1	76	15	2136
2018	Not a person with a disability	48	37	7	6	2	0	85	8	25260
2017	Person with a disability	39	35	9	10	6	1	75	16	2230
2017	Not a person with a disability	45	40	7	6	2	0	85	8	26708
2014	Person with a disability	40	38	8	8	5	0	78	14	2175
2014	Not a person with a disability	45	40	7	5	2	0	86	7	29571

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	27	37	18	8	6	2	1	66	15	2143
2018	Not a person with a disability	37	40	14	4	2	2	1	79	7	25293

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	35	33	13	9	9	1	0	69	18	2148
2018	Not a person with a disability	42	35	11	6	4	1	0	78	10	25213
2017	Person with a disability	35	32	13	11	7	1	0	68	19	2239
2017	Not a person with a disability	41	37	11	7	4	1	0	78	11	26764
2014	Person with a disability	37	33	11	10	8	1	0	71	18	2179
2014	Not a person with a disability	40	37	11	7	4	1	0	78	12	29586
2011	Person with a disability	34	34	12	11	9	1	1	68	20	1994
2011	Not a person with a disability	35	39	12	8	4	1	0	75	13	29283
2008	Person with a disability	35	33	11	10	10	0	0	69	20	1763
2008	Not a person with a disability	37	37	11	8	5	1	1	75	14	27228

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	43	28	11	8	7	2	1	73	16	2139
2018	Not a person with a disability	50	30	10	5	3	2	0	82	8	25179
2017	Person with a disability	42	28	12	8	6	3	1	72	15	2237
2017	Not a person with a disability	48	31	10	5	3	2	1	82	8	26761
2014	Person with a disability	44	27	12	7	7	3	1	73	15	2177
2014	Not a person with a disability	48	31	11	5	3	2	1	81	8	29584
2011	Person with a disability	41	29	11	9	7	2	0	72	17	1996
2011	Not a person with a disability	45	33	11	6	3	2	1	79	9	29265
2008	Person with a disability	40	29	12	8	8	3	0	72	16	1763
2008	Not a person with a disability	44	32	11	6	4	3	1	79	10	27232

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	41	30	11	9	7	1	72	17	2135
2018	Not a person with a disability	48	33	9	6	3	1	82	9	25125
2017	Person with a disability	42	30	10	9	7	1	73	16	2237
2017	Not a person with a disability	47	34	9	6	3	1	82	10	26745
2014	Person with a disability	42	32	9	8	7	1	76	15	2178
2014	Not a person with a disability	46	34	9	6	3	1	82	10	29576
2011	Person with a disability	38	32	11	11	8	1	71	18	1986
2011	Not a person with a disability	43	36	9	7	4	1	80	11	29249
2008	Person with a disability	37	34	10	9	8	1	72	18	1764
2008	Not a person with a disability	42	36	9	7	4	1	79	12	27223

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	50	23	11	6	8	1	75	14	2142
2018	Not a person with a disability	55	27	10	4	4	1	83	7	25148
2017	Person with a disability	51	22	11	6	7	2	75	14	2234
2017	Not a person with a disability	56	25	10	3	3	2	83	7	26737

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	45	26	12	9	9	0	71	17	2141
2018	Not a person with a disability	52	29	10	5	4	0	81	9	25211
2017	Person with a disability	48	24	12	7	8	1	73	15	2232
2017	Not a person with a disability	56	27	9	5	3	0	83	8	26713
2014	Person with a disability	50	26	9	7	7	1	77	14	2177
2014	Not a person with a disability	54	29	8	5	3	0	84	8	29573

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	28	39	11	10	10	0	2	69	20	276
2018	Not a person with a disability	35	37	11	8	4	1	3	75	13	3655
2017	Person with a disability	33	37	8	12	9	1	1	71	21	303
2017	Not a person with a disability	35	38	10	9	4	1	2	76	14	3696
2014	Person with a disability	36	32	7	13	8	2	2	71	22	251
2014	Not a person with a disability	36	36	10	9	4	2	3	75	14	4203

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	26	27	17	11	12	7	0	57	25	2159
2018	Not a person with a disability	33	32	16	7	5	6	0	69	14	25345
2017	Person with a disability	25	28	15	11	13	9	0	58	26	2236
2017	Not a person with a disability	32	32	15	8	6	8	0	69	15	26764
2014	Person with a disability	27	27	16	11	11	8	0	59	24	2177
2014	Not a person with a disability	31	33	15	8	5	8	0	69	14	29570
2011	Person with a disability	20	26	17	14	16	6	1	50	31	1995
2011	Not a person with a disability	25	33	19	9	7	7	0	62	17	29266

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	22	28	17	15	15	3	52	31	2147
2018	Not a person with a disability	29	33	17	11	7	2	64	18	25268
2017	Person with a disability	22	27	17	15	15	3	51	31	2237
2017	Not a person with a disability	28	32	17	11	8	3	62	20	26762
2014	Person with a disability	22	28	17	16	15	3	52	31	2176
2014	Not a person with a disability	26	34	18	12	8	3	62	20	29571
2011	Person with a disability	18	29	18	14	19	2	47	34	1999
2011	Not a person with a disability	22	34	19	12	10	3	58	22	29223
2008	Person with a disability	18	29	17	15	18	3	49	34	1761
2008	Not a person with a disability	24	35	17	11	9	3	62	20	27203

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	25	20	17	16	6	43	35	2147
2018	Not a person with a disability	21	31	20	14	8	5	55	24	25264
2017	Person with a disability	14	25	19	18	16	7	42	37	2239
2017	Not a person with a disability	20	30	19	15	10	6	53	26	26736
2014	Person with a disability	15	26	18	18	16	7	44	37	2177
2014	Not a person with a disability	18	31	20	15	9	6	53	26	29557
2011	Person with a disability	10	28	19	19	17	7	41	39	1993
2011	Not a person with a disability	13	34	21	17	9	7	50	28	29277
2008	Person with a disability	8	28	17	20	18	7	40	41	1762
2008	Not a person with a disability	12	35	19	17	9	7	51	28	27205

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	16	29	17	20	15	3	47	36	2156
2018	Not a person with a disability	21	34	18	15	9	3	57	24	25304
2017	Person with a disability	16	28	16	17	17	5	46	37	2234
2017	Not a person with a disability	21	34	17	14	10	4	58	25	26727
2014	Person with a disability	17	31	15	17	16	4	50	34	2174
2014	Not a person with a disability	20	35	17	15	10	3	57	25	29550
2011	Person with a disability	12	32	15	21	16	3	46	38	1988
2011	Not a person with a disability	16	37	17	17	9	3	55	27	29254
2008	Person with a disability	14	34	15	20	14	3	50	35	1760
2008	Not a person with a disability	18	42	15	15	7	3	62	23	27206

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	25	40	17	11	6	1	66	17	2156
2018	Not a person with a disability	29	44	16	7	3	1	73	11	25243
2017	Person with a disability	26	38	16	11	7	1	65	18	2233
2017	Not a person with a disability	30	42	15	8	4	1	73	12	26725
2014	Person with a disability	31	36	16	8	6	2	69	15	2179
2014	Not a person with a disability	33	42	15	6	3	1	76	9	29588
2011	Person with a disability	27	40	16	10	6	1	67	16	1992
2011	Not a person with a disability	29	43	16	7	3	1	73	11	29251

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	34	35	11	10	8	2	1	71	18	2151
2018	Not a person with a disability	36	39	13	7	3	2	1	77	10	25252
2017	Person with a disability	38	35	11	8	6	3	1	75	14	2226
2017	Not a person with a disability	39	37	11	6	3	3	1	79	9	26697
2014	Person with a disability	45	32	8	7	5	2	1	79	13	2178
2014	Not a person with a disability	44	37	9	5	2	2	1	83	7	29577
2011	Person with a disability	35	35	11	8	7	3	1	73	16	1996
2011	Not a person with a disability	38	38	11	6	3	3	1	79	10	29219
2008	Person with a disability	31	33	11	10	9	4	1	68	20	1760
2008	Not a person with a disability	32	39	12	8	4	4	1	75	13	27205

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	31	35	16	9	8	1	0	66	17	2151
2018	Not a person with a disability	37	39	15	5	3	1	0	77	9	25168

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	17	22	17	17	22	4	1	42	40	2151
2018	Not a person with a disability	22	28	19	13	10	6	1	55	25	25257
2017	Person with a disability	18	21	14	18	21	6	1	43	43	2236
2017	Not a person with a disability	21	27	17	13	11	8	2	54	27	26689
2014	Person with a disability	19	22	13	16	23	6	1	44	42	2178
2014	Not a person with a disability	20	27	18	14	11	8	2	52	29	29568
2011	Person with a disability	15	20	15	19	24	7	1	37	46	2000
2011	Not a person with a disability	16	26	19	15	13	9	2	48	31	29286

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	18	27	18	18	18	2	0	45	36	2153
2018	Not a person with a disability	24	34	18	13	9	2	0	60	22	25244
2017	Person with a disability	18	29	17	17	16	2	1	49	34	2237
2017	Not a person with a disability	25	35	16	13	8	2	0	62	22	26712
2014	Person with a disability	22	30	15	16	16	2	0	52	33	2176
2014	Not a person with a disability	26	36	16	13	8	2	0	63	21	29578
2011	Person with a disability	19	33	15	16	16	1	1	53	32	1994
2011	Not a person with a disability	25	38	16	12	8	1	0	64	20	29280
2008	Person with a disability	17	33	15	18	15	1	0	51	34	1762
2008	Not a person with a disability	23	40	16	12	8	1	0	65	20	27223

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	16	23	14	20	24	2	1	40	45	2153
2018	Not a person with a disability	24	31	16	14	13	1	1	57	27	25237
2017	Person with a disability	16	24	13	19	24	2	2	42	45	2236
2017	Not a person with a disability	24	30	14	15	13	2	1	56	29	26725
2014	Person with a disability	18	23	13	18	25	1	1	42	44	2178
2014	Not a person with a disability	23	31	14	15	14	2	1	55	30	29575
2011	Person with a disability	13	25	12	19	29	1	2	38	49	1995
2011	Not a person with a disability	19	31	15	16	16	1	1	52	33	29268
2008	Person with a disability	13	28	12	18	27	1	1	42	46	1764
2008	Not a person with a disability	20	37	13	15	13	1	1	58	28	27224

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	15	28	23	15	14	3	0	45	31	2154
2018	Not a person with a disability	21	35	23	10	6	4	0	59	17	25286
2017	Person with a disability	15	29	20	16	14	5	1	47	32	2237
2017	Not a person with a disability	21	35	22	11	7	5	1	59	18	26735

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	42	33	12	6	5	2	77	11	2150
2018	Not a person with a disability	50	34	10	2	2	2	86	4	25227
2017	Person with a disability	37	32	15	6	6	3	72	13	2234
2017	Not a person with a disability	44	36	12	3	2	3	82	5	26705
2014	Person with a disability	45	30	11	5	5	2	78	11	2178
2014	Not a person with a disability	51	33	10	3	2	3	86	4	29569

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	37	34	12	9	6	2	73	15	2148
2018	Not a person with a disability	47	36	10	3	2	1	85	5	25217
2017	Person with a disability	35	34	14	9	7	2	70	16	2235
2017	Not a person with a disability	43	39	10	4	2	2	84	6	26736
2014	Person with a disability	40	32	12	9	6	1	73	15	2175
2014	Not a person with a disability	47	35	9	4	2	2	84	6	29584
2011	Person with a disability	28	34	15	12	10	2	63	22	1990
2011	Not a person with a disability	36	40	13	5	3	2	77	9	29254

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	37	33	12	10	8	0	70	18	2148
2018	Not a person with a disability	50	35	8	4	2	0	85	6	25185
2017	Person with a disability	35	34	13	9	9	0	69	18	2235
2017	Not a person with a disability	47	37	8	5	3	0	84	8	26739
2014	Person with a disability	40	33	10	8	8	0	74	16	2176
2014	Not a person with a disability	49	35	8	4	3	0	85	7	29573
2011	Person with a disability	31	35	12	11	10	0	67	21	1991
2011	Not a person with a disability	40	40	10	5	4	0	81	9	29182
2008	Person with a disability	26	40	13	11	10	0	66	21	1758
2008	Not a person with a disability	37	42	10	6	4	1	80	10	27213

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	30	32	16	11	11	1	62	22	2149
2018	Not a person with a disability	42	33	14	6	4	0	76	10	25222
2017	Person with a disability	29	30	17	12	11	1	60	23	2235
2017	Not a person with a disability	38	35	15	7	5	1	73	12	26704
2014	Person with a disability	28	33	15	12	11	1	62	24	2179
2014	Not a person with a disability	35	37	14	8	5	1	72	13	29584
2011	Person with a disability	26	31	19	12	11	1	58	23	1992
2011	Not a person with a disability	32	38	17	8	5	1	70	13	29244

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	28	33	17	13	10	0	60	23	2143
2018	Not a person with a disability	39	36	14	7	4	0	75	11	25107
2017	Person with a disability	25	33	16	14	10	1	59	25	2233
2017	Not a person with a disability	36	37	14	8	5	0	73	13	26712
2014	Person with a disability	26	36	14	12	10	0	63	23	2179
2014	Not a person with a disability	34	39	14	9	5	0	73	14	29578
2011	Person with a disability	24	35	16	13	11	0	60	24	1991
2011	Not a person with a disability	30	41	15	8	5	0	72	13	29232
2008	Person with a disability	23	37	15	14	11	0	60	25	1760
2008	Not a person with a disability	32	43	13	8	4	0	75	12	27204

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	28	23	19	13	12	4	0	53	27	2150
2018	Not a person with a disability	34	27	19	10	7	3	0	63	18	25285
2017	Person with a disability	26	25	19	12	13	5	1	54	26	2232
2017	Not a person with a disability	32	27	18	10	7	5	0	62	18	26711
2014	Person with a disability	29	24	18	12	11	4	1	56	25	2177
2014	Not a person with a disability	32	28	18	11	7	4	0	63	18	29582
2011	Person with a disability	28	23	16	14	14	5	1	54	29	1992
2011	Not a person with a disability	30	28	18	11	8	5	0	62	20	29233
2008	Person with a disability	25	26	17	15	12	5	0	54	29	1763
2008	Not a person with a disability	29	30	17	11	7	5	0	63	19	27213

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Person with a disability	24	41	35	2162
2018	Not a person with a disability	22	43	34	25437
2017	Person with a disability	24	42	34	2237
2017	Not a person with a disability	22	45	33	26755
2014	Person with a disability	22	42	35	2175
2014	Not a person with a disability	22	45	33	29588
2011	Person with a disability	23	43	34	1999
2011	Not a person with a disability	23	47	31	29311

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Person with a disability	25	37	22	5	4	7	520
2018	Not a person with a disability	22	46	19	5	4	5	5601
2017	Person with a disability	31	33	17	7	4	9	545
2017	Not a person with a disability	24	41	16	5	8	6	5822
2014	Person with a disability	30	40	13	10	9999	8	488
2014	Not a person with a disability	25	46	15	8	9999	7	6400
2011	Person with a disability	28	37	18	9	9999	8	463
2011	Not a person with a disability	24	44	18	7	9999	6	6573

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	28	72	2156
2018	Not a person with a disability	11	89	25401

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	48	603
2018	Not a person with a disability	51	2769

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	73	603
2018	Not a person with a disability	59	2769

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	603
2018	Not a person with a disability	6	2769

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	603
2018	Not a person with a disability	4	2769

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	13	603
2018	Not a person with a disability	10	2769

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	4	603
2018	Not a person with a disability	3	2769

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	39	601
2018	Not a person with a disability	36	2765

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	47	601
2018	Not a person with a disability	36	2765

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	51	601
2018	Not a person with a disability	39	2765

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	49	601
2018	Not a person with a disability	40	2765

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	36	601
2018	Not a person with a disability	25	2765

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	53	601
2018	Not a person with a disability	54	2765

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	38	601
2018	Not a person with a disability	33	2765

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	1	601
2018	Not a person with a disability	1	2765

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	601
2018	Not a person with a disability	8	2765

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	13	601
2018	Not a person with a disability	10	2765

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	60	601
2018	Not a person with a disability	45	2765

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	21	601
2018	Not a person with a disability	22	2765

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	20	601
2018	Not a person with a disability	13	2765

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	46	601
2018	Not a person with a disability	47	2765

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	27	601
2018	Not a person with a disability	25	2765

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	601
2018	Not a person with a disability	5	2765

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	37	601
2018	Not a person with a disability	20	2765

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	9	601
2018	Not a person with a disability	9	2765

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	12	601
2018	Not a person with a disability	6	2765

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	601
2018	Not a person with a disability	13	2765

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	601
2018	Not a person with a disability	9	2765

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	25	601
2018	Not a person with a disability	28	2765

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	529
2018	Not a person with a disability	11	2607

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	14	529
2018	Not a person with a disability	20	2607

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	529
2018	Not a person with a disability	11	2607

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	7	529
2018	Not a person with a disability	7	2607

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	9	529
2018	Not a person with a disability	10	2607

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	9	529
2018	Not a person with a disability	9	2607

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	529
2018	Not a person with a disability	10	2607

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	10	529
2018	Not a person with a disability	10	2607

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	21	529
2018	Not a person with a disability	11	2607

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	33	529
2018	Not a person with a disability	24	2607

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	12	529
2018	Not a person with a disability	7	2607

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	56	529
2018	Not a person with a disability	43	2607

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	3	529
2018	Not a person with a disability	1	2607

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	63	529
2018	Not a person with a disability	54	2607

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	529
2018	Not a person with a disability	3	2607

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	15	529
2018	Not a person with a disability	11	2607

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	17	18	21	11	15	16	3	42	32	2149
2018	Not a person with a disability	22	20	21	5	5	22	5	57	14	25309
2017	Person with a disability	17	17	21	11	14	16	4	42	31	2238
2017	Not a person with a disability	21	20	18	5	5	24	7	59	14	26754
2014	Person with a disability	18	19	18	10	14	17	3	47	31	2178
2014	Not a person with a disability	22	21	19	5	5	22	6	60	14	29580

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	28	28	16	10	11	6	0	60	23	2152
2018	Not a person with a disability	37	32	16	5	3	6	1	74	9	25307
2017	Person with a disability	29	27	18	10	11	6	1	59	22	2236
2017	Not a person with a disability	36	33	15	5	4	7	1	75	9	26729
2014	Person with a disability	30	28	15	9	10	6	1	63	21	2176
2014	Not a person with a disability	37	33	15	5	3	7	1	76	8	29559
2011	Person with a disability	33	34	12	10	8	2	0	69	18	1990
2011	Not a person with a disability	41	38	10	5	2	3	0	82	7	29250

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	23	77	2147
2018	Not a person with a disability	6	94	25375

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	35	498
2018	Not a person with a disability	31	1501

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	85	498
2018	Not a person with a disability	75	1501

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	3	498
2018	Not a person with a disability	2	1501

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	498
2018	Not a person with a disability	5	1501

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	498
2018	Not a person with a disability	10	1501

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	498
2018	Not a person with a disability	10	1501

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	14	500
2018	Not a person with a disability	34	1496

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	500
2018	Not a person with a disability	26	1496

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	9	500
2018	Not a person with a disability	22	1496

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	500
2018	Not a person with a disability	8	1496

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	25	500
2018	Not a person with a disability	28	1496

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	16	500
2018	Not a person with a disability	28	1496

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	4	500
2018	Not a person with a disability	3	1496

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	2	500
2018	Not a person with a disability	2	1496

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	500
2018	Not a person with a disability	6	1496

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	500
2018	Not a person with a disability	11	1496

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	3	500
2018	Not a person with a disability	1	1496

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	67	500
2018	Not a person with a disability	2	1496

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	500
2018	Not a person with a disability	19	1496

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	35	501
2018	Not a person with a disability	23	1499

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	20	501
2018	Not a person with a disability	11	1499

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	501
2018	Not a person with a disability	2	1499

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	35	501
2018	Not a person with a disability	13	1499

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	501
2018	Not a person with a disability	3	1499

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	12	501
2018	Not a person with a disability	4	1499

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	501
2018	Not a person with a disability	10	1499

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	501
2018	Not a person with a disability	7	1499

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	37	501
2018	Not a person with a disability	55	1499

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	439
2018	Not a person with a disability	5	1431

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	8	439
2018	Not a person with a disability	14	1431

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	4	439
2018	Not a person with a disability	3	1431

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	3	439
2018	Not a person with a disability	2	1431

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	4	439
2018	Not a person with a disability	2	1431

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	439
2018	Not a person with a disability	4	1431

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	6	439
2018	Not a person with a disability	6	1431

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	13	439
2018	Not a person with a disability	8	1431

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	19	439
2018	Not a person with a disability	7	1431

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	31	439
2018	Not a person with a disability	19	1431

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	11	439
2018	Not a person with a disability	8	1431

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	51	439
2018	Not a person with a disability	39	1431

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	3	439
2018	Not a person with a disability	1	1431

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	65	439
2018	Not a person with a disability	62	1431

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	5	439
2018	Not a person with a disability	3	1431

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	15	439
2018	Not a person with a disability	13	1431

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	18	18	23	8	11	18	3	46	25	2149
2018	Not a person with a disability	23	20	22	3	3	24	5	61	8	25332
2017	Person with a disability	19	18	21	7	10	20	4	49	23	2237
2017	Not a person with a disability	22	20	19	3	2	27	6	64	8	26743
2014	Person with a disability	20	18	21	8	8	22	4	50	22	2178
2014	Not a person with a disability	23	19	19	3	2	27	6	64	7	29576

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	29	28	18	8	10	6	1	62	19	2150
2018	Not a person with a disability	38	32	16	3	2	7	1	76	6	25343
2017	Person with a disability	31	27	17	9	8	7	1	63	18	2233
2017	Not a person with a disability	38	32	15	3	2	9	1	78	6	26691
2014	Person with a disability	32	27	16	7	7	9	1	66	16	2176
2014	Not a person with a disability	39	32	15	3	2	9	1	79	5	29560
2011	Person with a disability	35	33	12	9	7	4	0	71	16	1992
2011	Not a person with a disability	44	37	10	3	2	4	0	84	5	29238

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	22	24	21	14	17	0	1	47	32	2146
2018	Not a person with a disability	28	29	21	10	10	0	1	58	20	25340
2017	Person with a disability	23	26	18	13	17	1	2	50	31	2228
2017	Not a person with a disability	27	28	19	12	11	1	2	57	23	26725

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	18	23	27	16	13	0	1	42	30	2152
2018	Not a person with a disability	19	28	29	15	9	0	1	48	24	25307
2017	Person with a disability	19	25	25	17	12	1	2	45	29	2229
2017	Not a person with a disability	20	29	27	14	8	0	1	50	23	26712

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	24	25	23	14	11	1	3	51	25	2142
2018	Not a person with a disability	27	29	23	12	7	1	3	57	19	25215
2017	Person with a disability	24	27	20	13	11	1	4	53	25	2228
2017	Not a person with a disability	27	29	21	12	7	1	4	59	20	26682

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	24	21	22	17	13	1	2	46	31	2149
2018	Not a person with a disability	28	25	21	13	9	1	3	56	23	25213
2017	Person with a disability	23	21	20	16	13	3	4	48	31	2231
2017	Not a person with a disability	28	24	20	13	9	2	4	56	23	26710

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	57	15	9	4	2	1	11	83	7	2135
2018	Not a person with a disability	59	18	8	3	2	1	9	86	5	25235
2017	Person with a disability	52	16	8	3	2	2	18	85	6	2223
2017	Not a person with a disability	55	17	8	3	2	1	15	86	5	26668

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	27	25	22	12	12	2	53	25	2146
2018	Not a person with a disability	37	28	20	8	6	1	66	15	25290
2017	Person with a disability	25	28	23	12	10	1	54	23	2229
2017	Not a person with a disability	33	31	20	9	5	1	65	14	26616

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	21	30	26	12	9	1	2	52	22	2139
2018	Not a person with a disability	28	35	22	9	5	1	1	64	14	25246
2017	Person with a disability	22	29	22	14	9	1	2	53	24	2227
2017	Not a person with a disability	29	33	21	9	5	1	2	64	14	26588

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	19	25	26	16	12	0	1	45	29	2141
2018	Not a person with a disability	23	32	24	13	7	1	1	56	20	25231
2017	Person with a disability	18	27	23	17	12	1	1	46	30	2231
2017	Not a person with a disability	23	31	23	13	7	1	2	56	21	26610

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	27	28	21	13	9	1	1	56	22	2137
2018	Not a person with a disability	32	32	20	10	5	0	1	65	15	25229
2017	Person with a disability	28	29	19	13	9	1	2	59	22	2230
2017	Not a person with a disability	32	32	19	10	5	1	2	66	15	26604

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	22	25	23	16	13	0	1	47	29	2135
2018	Not a person with a disability	25	31	24	13	7	0	1	56	20	25181
2017	Person with a disability	21	26	23	16	11	1	2	49	28	2218
2017	Not a person with a disability	25	32	22	12	7	1	2	58	19	26566

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	43	22	15	9	8	2	67	18	2130
2018	Not a person with a disability	54	23	11	5	3	3	80	9	25135
2017	Person with a disability	41	24	17	8	6	3	68	15	2234
2017	Not a person with a disability	54	23	12	5	3	3	80	8	26729

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	46	19	14	8	10	0	2	67	19	2143
2018	Not a person with a disability	69	15	6	2	2	1	6	90	4	25180

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	51	17	12	7	11	1	3	70	18	2138
2018	Not a person with a disability	70	13	6	3	3	1	4	87	7	25199
2017	Person with a disability	52	19	10	8	7	1	3	74	16	2226
2017	Not a person with a disability	71	13	5	3	3	1	4	88	6	26724

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	48	30	12	5	4	1	79	9	2138
2018	Not a person with a disability	57	26	10	3	2	2	85	5	25306
2017	Person with a disability	50	28	12	4	3	2	80	7	2234
2017	Not a person with a disability	58	26	8	3	2	3	87	5	26696

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	44	22	13	9	11	0	1	66	20	2134
2018	Not a person with a disability	57	22	10	5	4	0	2	80	10	25209
2017	Person with a disability	46	22	12	8	8	1	2	71	17	2231
2017	Not a person with a disability	60	20	8	5	4	1	3	83	9	26704

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	47	10	4	2	1	0	36	89	4	2116
2018	Not a person with a disability	52	11	5	2	1	0	29	89	4	25092
2017	Person with a disability	47	11	4	2	1	1	36	90	4	2227
2017	Not a person with a disability	54	11	4	2	1	1	29	91	3	26689

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	51	22	11	4	4	0	8	80	8	2129
2018	Not a person with a disability	58	21	10	3	2	0	6	84	5	25178
2017	Person with a disability	51	22	10	4	3	1	10	81	7	2215
2017	Not a person with a disability	60	19	9	3	1	1	7	86	5	26565

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	51	18	11	6	10	1	5	72	17	2143
2018	Not a person with a disability	57	16	9	6	8	0	4	76	15	25291
2017	Person with a disability	46	20	10	7	10	1	5	71	18	2234
2017	Not a person with a disability	53	18	9	7	9	1	4	74	16	26738

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	31	30	19	10	8	1	2	63	18	2138
2018	Not a person with a disability	46	30	14	5	2	0	2	78	8	25248
2017	Person with a disability	29	30	20	10	7	1	3	62	17	2231
2017	Not a person with a disability	46	31	13	5	2	0	3	80	7	26693

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	8	24	37	19	12	0	32	31	2158
2018	Not a person with a disability	15	34	35	12	4	0	49	16	25390
2017	Person with a disability	7	21	39	20	12	1	29	32	2233
2017	Not a person with a disability	13	32	38	12	5	0	45	17	26767

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	20	25	35	15	5	20	44	2124
2018	Not a person with a disability	9	18	40	23	9	32	27	25077
2017	Person with a disability	19	25	36	14	6	20	44	2232
2017	Not a person with a disability	8	18	41	22	9	32	26	26640

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	25	39	16	11	8	1	65	19	2150
2018	Not a person with a disability	34	42	14	6	2	2	78	8	25307
2017	Person with a disability	21	39	14	12	11	3	62	23	2231
2017	Not a person with a disability	28	43	15	7	4	4	74	11	26694

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	17	31	15	17	18	1	49	36	2155
2018	Not a person with a disability	27	38	17	10	6	2	66	17	25325
2017	Person with a disability	14	30	18	18	19	2	44	38	2235
2017	Not a person with a disability	20	41	18	13	7	2	62	20	26723

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	32	30	18	9	8	3	1	33	67	2165
2018	Not a person with a disability	39	31	16	6	5	3	1	40	60	25424
2017	Person with a disability	35	26	17	8	8	5	1	37	63	2237
2017	Not a person with a disability	38	28	16	7	6	4	1	40	60	26762

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	22	1395
2018	Not a person with a disability	18	14659
2017	Person with a disability	22	1309
2017	Not a person with a disability	19	15024

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	39	1395
2018	Not a person with a disability	32	14659
2017	Person with a disability	36	1309
2017	Not a person with a disability	35	15024

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	31	1395
2018	Not a person with a disability	25	14659
2017	Person with a disability	19	1309
2017	Not a person with a disability	16	15024

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	31	1395
2018	Not a person with a disability	32	14659
2017	Person with a disability	36	1309
2017	Not a person with a disability	37	15024

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	9	1395
2018	Not a person with a disability	5	14659
2017	Person with a disability	7	1309
2017	Not a person with a disability	4	15024

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	34	1395
2018	Not a person with a disability	32	14659

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Person with a disability	35	1395
2018	Not a person with a disability	33	14659
2017	Person with a disability	47	1309
2017	Not a person with a disability	44	15024

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Person with a disability	6	43	17	12	6	17	1341
2018	Not a person with a disability	7	55	17	9	4	9	13837
2017	Person with a disability	7	50	19	10	4	11	1287
2017	Not a person with a disability	7	63	15	7	2	6	14821

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	47	53	1381
2018	Not a person with a disability	55	45	14505

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	10	21	21	17	22	1	9	34	43	1390
2018	Not a person with a disability	12	26	21	16	14	2	9	43	34	14589
2017	Person with a disability	9	18	17	17	27	3	10	31	50	1317
2017	Not a person with a disability	11	22	18	16	19	2	11	38	41	15190

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	5	16	19	20	32	1	7	23	56	1389
2018	Not a person with a disability	8	21	19	20	23	2	8	31	47	14586
2017	Person with a disability	5	12	13	18	39	2	9	19	66	1314
2017	Not a person with a disability	5	16	16	20	32	2	9	24	58	15183

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Person with a disability	48	14	12	8	8	2	9	69	18	2160
2018	Not a person with a disability	55	17	10	5	4	2	8	79	10	25312

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 88. Are you a person with a disability?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting