2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 50 9 11 2 0 0 77 14 202
2018 FI-02 25 49 10 13 3 0 0 74 16 100
2018 FI-03 28 50 8 11 3 0 0 78 14 72
2017 FI 29 45 10 11 5 0 0 74 16 192
2017 FI-01 19 52 5 9 15 0 0 71 24 21
2017 FI-02 29 42 12 14 3 0 0 71 17 100
2017 FI-03 32 48 9 6 5 0 0 80 11 65
2014 FI 26 47 9 12 6 0 1 73 18 195
2014 FI-01 17 61 6 11 6 0 0 78 17 18
2014 FI-02 25 46 9 13 7 0 1 71 20 125
2014 FI-03 33 44 10 10 2 0 0 77 12 48
2011 FI 27 43 11 15 3 0 1 70 19 204
2011 FI-01 31 29 6 31 3 0 0 60 34 35
2011 FI-02 24 50 10 11 3 0 1 75 15 115
2011 FI-03 23 40 17 15 4 0 2 64 19 48
2008 FI 21 46 12 14 6 0 0 67 21 174
2008 FI-01 27 42 6 9 15 0 0 70 24 33
2008 FI-02 17 49 15 14 4 0 0 66 18 92
2008 FI-03 23 53 5 18 3 0 0 75 20 40

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 40 46 9 3 2 0 0 86 5 202
2018 FI-02 36 47 10 4 3 0 0 83 7 100
2018 FI-03 43 46 7 3 1 0 0 89 4 72
2017 FI 41 42 8 6 4 0 0 83 9 192
2017 FI-01 19 52 5 24 0 0 0 71 24 21
2017 FI-02 43 40 9 4 4 0 0 83 8 100
2017 FI-03 46 40 6 3 5 0 0 86 8 65
2014 FI 39 45 8 5 3 0 0 85 8 195
2014 FI-01 44 44 6 0 6 0 0 89 6 18
2014 FI-02 40 42 9 7 2 0 0 82 9 125
2014 FI-03 35 52 6 2 4 0 0 88 6 48
2011 FI 39 44 9 5 3 0 0 83 8 204
2011 FI-01 43 34 9 6 9 0 0 77 14 35
2011 FI-02 45 37 9 8 1 0 0 83 9 115
2011 FI-03 25 60 10 0 4 0 0 85 4 48
2008 FI 39 47 7 6 1 1 0 86 7 174
2008 FI-01 33 58 3 3 3 0 0 91 6 33
2008 FI-02 40 46 9 4 0 1 0 87 4 92
2008 FI-03 40 43 8 10 0 0 0 83 10 40

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 42 5 4 4 0 0 88 7 199
2018 FI-02 40 45 7 3 4 0 0 86 7 99
2018 FI-03 50 40 3 4 3 0 0 90 7 70
2017 FI 47 40 5 6 2 0 0 86 8 191
2017 FI-01 33 34 14 14 5 0 0 67 19 21
2017 FI-02 44 44 5 5 2 0 0 88 7 100
2017 FI-03 54 37 3 5 2 0 0 91 6 65
2014 FI 48 37 6 6 3 0 0 85 9 194
2014 FI-01 44 44 6 0 6 0 0 89 6 18
2014 FI-02 48 36 7 6 3 0 0 84 9 125
2014 FI-03 51 36 4 9 0 0 0 87 9 47
2011 FI 43 42 8 5 2 0 0 85 7 204
2011 FI-01 34 37 14 9 6 0 0 71 14 35
2011 FI-02 46 43 6 3 1 1 0 89 4 115
2011 FI-03 35 48 8 6 2 0 0 83 8 48
2008 FI 44 44 6 5 2 0 0 88 6 174
2008 FI-01 39 55 3 0 3 0 0 94 3 33
2008 FI-02 47 41 7 4 1 0 0 88 5 92
2008 FI-03 43 48 5 5 0 0 0 90 5 40

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 26 9 6 3 0 0 81 10 202
2018 FI-02 50 28 9 8 4 0 1 79 12 100
2018 FI-03 56 24 11 7 3 0 0 79 10 72
2017 FI 52 34 4 7 4 0 0 86 10 192
2017 FI-01 57 19 14 9 0 0 0 76 9 21
2017 FI-02 51 34 2 8 5 0 0 85 13 100
2017 FI-03 52 37 3 5 3 0 0 89 8 65
2014 FI 52 33 8 4 4 0 0 85 7 195
2014 FI-01 33 39 11 6 11 0 0 72 17 18
2014 FI-02 49 36 9 4 2 0 0 85 6 125
2014 FI-03 65 25 6 2 2 0 0 90 4 48
2011 FI 51 38 6 2 2 0 1 90 4 204
2011 FI-01 57 37 3 3 0 0 0 94 3 35
2011 FI-02 45 44 4 3 2 0 2 91 4 115
2011 FI-03 58 25 13 0 4 0 0 83 4 48

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 47 11 6 3 0 0 81 9 200
2018 FI-02 25 53 11 6 5 0 0 78 11 99
2018 FI-03 41 42 10 6 1 0 0 83 7 71
2017 FI 29 47 11 8 5 0 0 75 13 192
2017 FI-01 5 52 14 29 0 0 0 57 29 21
2017 FI-02 33 41 14 8 4 0 0 74 12 100
2017 FI-03 29 54 8 3 6 0 0 83 9 65
2014 FI 26 50 10 10 4 0 0 76 14 195
2014 FI-01 28 56 0 11 6 0 0 83 17 18
2014 FI-02 22 52 13 10 4 0 0 74 14 125
2014 FI-03 35 42 8 10 4 0 0 77 15 48
2011 FI 29 49 13 6 3 0 0 78 9 203
2011 FI-01 26 54 6 9 6 0 0 80 14 35
2011 FI-02 33 46 12 5 3 0 0 80 8 114
2011 FI-03 25 44 21 6 4 0 0 69 10 48
2008 FI 26 53 9 8 4 1 0 79 12 173
2008 FI-01 25 63 0 6 6 0 0 88 13 32
2008 FI-02 23 55 9 7 5 1 0 79 12 92
2008 FI-03 28 48 15 10 0 0 0 75 10 40

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 30 42 13 10 4 0 0 73 14 201
2018 FI-02 27 43 13 12 5 0 0 70 17 100
2018 FI-03 34 46 8 7 4 0 0 80 11 71
2017 FI 27 41 18 8 7 0 0 68 15 192
2017 FI-01 5 33 33 24 5 0 0 38 29 21
2017 FI-02 29 36 19 8 8 0 0 65 16 100
2017 FI-03 31 51 9 3 6 0 0 82 9 65
2014 FI 22 42 18 10 8 0 0 64 18 195
2014 FI-01 17 56 11 0 17 0 0 72 17 18
2014 FI-02 19 44 20 8 9 0 0 63 17 125
2014 FI-03 33 33 12 17 4 0 0 67 21 48
2011 FI 21 42 15 16 4 1 1 64 21 204
2011 FI-01 29 29 14 14 11 0 3 59 26 35
2011 FI-02 17 43 20 15 3 2 1 62 18 115
2011 FI-03 21 48 4 23 4 0 0 69 27 48

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 35 42 12 7 3 0 0 77 11 202
2018 FI-02 33 46 10 7 4 0 0 79 11 100
2018 FI-03 35 38 15 8 4 0 0 72 13 72
2017 FI 32 45 11 9 3 0 0 76 13 192
2017 FI-01 19 38 14 24 5 0 0 57 29 21
2017 FI-02 31 45 13 9 2 0 0 76 11 100
2017 FI-03 35 46 8 6 5 0 0 82 11 65

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 42 4 2 2 0 0 93 4 200
2018 FI-02 39 52 3 2 4 0 0 91 6 100
2018 FI-03 62 31 7 0 0 0 0 93 0 71
2017 FI 46 40 9 3 2 0 0 86 5 192
2017 FI-01 24 48 19 9 0 0 0 72 9 21
2017 FI-02 46 39 11 2 2 0 0 85 4 100
2017 FI-03 51 40 5 3 2 0 0 91 5 65
2014 FI 32 54 8 4 2 0 0 86 6 195
2014 FI-01 28 61 6 6 0 0 0 89 6 18
2014 FI-02 30 51 10 5 3 0 0 82 8 125
2014 FI-03 35 58 4 2 0 0 0 94 2 48
2011 FI 42 44 8 4 2 0 0 85 6 202
2011 FI-01 46 29 11 9 6 0 0 74 14 35
2011 FI-02 38 48 8 4 2 0 0 86 6 113
2011 FI-03 42 48 8 2 0 0 0 90 2 48
2008 FI 40 44 9 3 5 0 0 84 8 173
2008 FI-01 34 47 6 0 13 0 0 81 13 32
2008 FI-02 43 39 9 4 4 0 0 83 9 92
2008 FI-03 35 50 13 3 0 0 0 85 3 40

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 42 11 9 3 0 0 77 12 200
2018 FI-02 25 47 12 12 4 0 0 72 16 100
2018 FI-03 46 37 8 6 3 0 0 83 8 71
2017 FI 31 42 13 7 7 0 0 73 14 191
2017 FI-01 10 45 35 5 5 0 0 55 10 20
2017 FI-02 30 43 10 9 8 0 0 73 17 100
2017 FI-03 37 43 9 5 6 0 0 80 11 65

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 41 10 3 3 0 0 85 5 199
2018 FI-02 35 46 9 5 4 0 0 82 9 99
2018 FI-03 55 35 8 0 1 0 0 90 1 71
2017 FI 50 40 4 4 3 0 0 90 6 192
2017 FI-01 19 57 5 19 0 0 0 76 19 21
2017 FI-02 48 40 6 3 3 0 0 88 6 100
2017 FI-03 60 35 2 0 3 0 0 95 3 65
2014 FI 55 35 7 2 1 0 0 91 3 195
2014 FI-01 67 28 6 0 0 0 0 94 0 18
2014 FI-02 54 36 7 2 1 0 0 90 3 125
2014 FI-03 58 33 6 2 0 0 0 92 2 48
2011 FI 53 33 9 3 2 0 0 86 5 204
2011 FI-01 49 34 3 11 3 0 0 83 14 35
2011 FI-02 52 34 11 1 2 0 0 86 3 115
2011 FI-03 56 29 8 4 2 0 0 85 6 48

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 44 12 7 5 0 1 77 12 199
2018 FI-02 23 48 12 9 6 0 1 72 15 99
2018 FI-03 42 44 7 3 4 0 0 86 7 71
2017 FI 35 41 10 9 5 1 0 76 14 192
2017 FI-01 5 47 24 19 5 0 0 52 24 21
2017 FI-02 32 38 11 12 7 0 0 70 19 100
2017 FI-03 48 41 5 2 3 2 0 91 5 65
2014 FI 27 46 9 12 5 0 1 74 17 194
2014 FI-01 28 44 0 17 11 0 0 72 28 18
2014 FI-02 23 47 13 12 5 0 1 70 17 124
2014 FI-03 40 44 4 10 2 0 0 83 12 48
2011 FI 31 47 11 7 3 0 0 78 11 204
2011 FI-01 29 46 11 9 6 0 0 74 14 35
2011 FI-02 25 52 11 8 3 0 1 78 11 115
2011 FI-03 40 40 10 6 4 0 0 79 10 48

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 35 13 7 5 0 0 76 11 199
2018 FI-02 33 43 12 5 7 0 0 76 12 100
2018 FI-03 50 31 9 9 1 0 0 81 10 70
2017 FI 39 36 15 6 4 0 0 75 10 192
2017 FI-01 9 52 19 15 5 0 0 62 19 21
2017 FI-02 38 32 17 8 5 0 0 70 13 100
2017 FI-03 48 37 11 2 3 0 0 85 5 65
2014 FI 31 41 11 10 6 0 1 73 16 195
2014 FI-01 28 39 17 0 17 0 0 67 17 18
2014 FI-02 27 41 14 11 6 0 1 69 17 125
2014 FI-03 44 44 0 10 2 0 0 88 12 48

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 41 39 10 5 4 0 1 81 9 198
2018 FI-02 38 40 12 4 5 0 0 79 9 99
2018 FI-03 46 36 10 4 3 0 1 83 7 70
2017 FI 36 44 9 8 3 0 0 80 11 192
2017 FI-01 9 52 14 24 0 0 0 62 24 21
2017 FI-02 36 42 9 9 4 0 0 78 13 100
2017 FI-03 42 48 6 2 3 0 0 89 5 65
2014 FI 34 41 14 7 5 0 0 74 11 195
2014 FI-01 39 39 11 0 11 0 0 78 11 18
2014 FI-02 28 42 17 9 4 0 0 70 13 125
2014 FI-03 48 37 10 2 2 0 0 85 4 48
2011 FI 41 39 12 5 2 0 0 80 7 204
2011 FI-01 57 14 20 0 6 0 3 74 6 35
2011 FI-02 37 45 13 4 1 0 0 82 5 115
2011 FI-03 38 42 6 10 4 0 0 79 15 48

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 43 42 9 4 3 0 0 85 7 200
2018 FI-02 40 43 8 5 4 0 0 83 9 100
2018 FI-03 45 42 8 3 1 0 0 87 4 71
2017 FI 39 44 6 7 3 1 0 84 11 191
2017 FI-01 19 52 9 15 0 5 0 75 15 21
2017 FI-02 37 44 5 8 4 1 0 83 12 99
2017 FI-03 45 43 5 5 3 0 0 88 8 65
2014 FI 42 40 12 4 3 0 0 82 7 195
2014 FI-01 44 33 11 6 6 0 0 78 11 18
2014 FI-02 41 41 12 4 2 0 0 82 6 125
2014 FI-03 42 40 12 4 2 0 0 81 6 48
2011 FI 41 46 8 4 1 0 0 86 6 204
2011 FI-01 43 40 11 3 3 0 0 83 6 35
2011 FI-02 41 46 8 3 2 0 0 87 5 115
2011 FI-03 38 48 6 8 0 0 0 85 8 48
2008 FI 39 45 8 7 2 0 0 84 9 173
2008 FI-01 38 56 0 0 6 0 0 94 6 32
2008 FI-02 38 45 8 9 1 0 0 83 10 92
2008 FI-03 43 43 10 5 0 0 0 85 5 40

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 38 13 4 0 0 0 83 4 201
2018 FI-02 43 36 14 5 1 0 0 80 6 99
2018 FI-03 38 43 15 4 0 0 0 81 4 72
2017 FI 41 47 10 0 2 0 0 88 2 192
2017 FI-01 43 38 19 0 0 0 0 81 0 21
2017 FI-02 43 46 9 0 2 0 0 89 2 100
2017 FI-03 39 51 9 0 2 0 0 89 2 65
2014 FI 48 40 9 2 1 0 0 89 2 193
2014 FI-01 65 29 6 0 0 0 0 94 0 17
2014 FI-02 52 38 8 2 0 0 0 90 2 124
2014 FI-03 33 50 12 2 2 0 0 83 4 48
2011 FI 48 41 8 2 1 0 0 89 3 204
2011 FI-01 54 34 9 0 0 0 3 91 0 35
2011 FI-02 46 44 7 1 2 0 0 90 3 115
2011 FI-03 42 40 13 6 0 0 0 81 6 48
2008 FI 36 43 13 3 3 1 1 80 7 173
2008 FI-01 42 45 9 3 0 0 0 88 3 33
2008 FI-02 36 45 13 2 2 1 1 82 4 92
2008 FI-03 26 41 18 8 8 0 0 67 15 39

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 6 22 42 20 10 0 1 30 28 200
2018 FI-02 5 22 40 21 11 0 0 33 28 98
2018 FI-03 7 21 50 15 6 0 1 21 28 72
2017 FI 7 19 38 22 11 2 1 34 27 191
2017 FI-01 30 10 15 25 15 5 0 42 42 20
2017 FI-02 4 18 40 24 13 0 1 37 22 100
2017 FI-03 5 25 38 20 8 3 2 29 31 65
2014 FI 5 23 41 19 10 1 2 30 29 195
2014 FI-01 6 11 28 39 11 0 6 53 18 18
2014 FI-02 2 22 44 18 12 1 2 30 25 125
2014 FI-03 10 27 40 19 4 0 0 23 37 48
2011 FI 6 16 39 28 7 1 2 37 23 204
2011 FI-01 6 14 40 29 6 3 3 36 21 35
2011 FI-02 3 15 39 32 6 1 3 40 19 115
2011 FI-03 13 23 35 21 8 0 0 29 35 48
2008 FI 9 22 41 18 9 0 1 27 31 174
2008 FI-01 9 18 45 18 6 0 3 25 28 33
2008 FI-02 10 21 39 20 10 0 1 30 31 92
2008 FI-03 10 30 40 13 8 0 0 20 40 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 6 11 29 38 17 1 1 55 16 200
2018 FI-02 8 8 27 37 19 1 0 57 16 98
2018 FI-03 3 13 31 39 13 1 1 53 16 72
2017 FI 4 10 28 34 21 2 2 57 14 190
2017 FI-01 0 25 25 25 15 5 5 44 28 20
2017 FI-02 6 7 29 34 21 1 2 57 14 100
2017 FI-03 2 9 29 34 22 3 2 58 11 65
2014 FI 5 9 34 32 18 2 1 51 14 193
2014 FI-01 17 6 22 39 17 0 0 56 22 18
2014 FI-02 2 11 33 31 19 2 1 52 14 123
2014 FI-03 6 4 38 35 15 2 0 51 11 48
2011 FI 5 7 26 35 20 2 5 58 13 204
2011 FI-01 3 14 31 14 23 9 6 43 20 35
2011 FI-02 5 6 23 41 18 1 5 63 12 115
2011 FI-03 8 4 29 33 21 0 4 57 13 48
2008 FI 9 17 33 24 16 1 1 40 26 174
2008 FI-01 6 27 18 30 18 0 0 48 33 33
2008 FI-02 11 17 38 16 15 2 0 32 29 92
2008 FI-03 8 10 33 33 15 0 3 49 18 40

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 21 39 20 7 0 2 27 34 200
2018 FI-02 8 18 38 24 9 0 2 34 27 99
2018 FI-03 17 24 39 15 4 0 1 20 41 72
2017 FI 8 26 35 20 9 1 1 29 35 191
2017 FI-01 9 33 43 5 5 0 5 10 45 21
2017 FI-02 7 25 30 27 11 0 0 38 32 100
2017 FI-03 9 25 42 15 6 2 2 22 35 65
2014 FI 11 25 32 17 11 2 2 29 38 195
2014 FI-01 6 28 39 11 11 0 6 24 35 18
2014 FI-02 10 22 32 19 13 2 2 34 33 125
2014 FI-03 17 33 27 15 8 0 0 23 50 48
2011 FI 9 18 36 20 11 0 5 33 29 204
2011 FI-01 6 14 34 23 11 3 9 39 23 35
2011 FI-02 4 17 41 21 12 0 5 35 22 115
2011 FI-03 23 21 27 15 10 0 4 26 46 48
2008 FI 10 27 31 18 11 2 1 30 38 173
2008 FI-01 9 33 30 15 9 0 3 25 44 33
2008 FI-02 10 24 30 18 15 3 0 34 35 91
2008 FI-03 13 28 33 23 5 0 0 28 40 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 16 40 22 10 0 1 32 28 200
2018 FI-02 13 19 35 22 10 0 0 33 33 98
2018 FI-03 13 15 46 19 6 0 1 25 28 72
2017 FI 10 21 36 22 10 1 1 32 31 190
2017 FI-01 10 25 35 15 15 0 0 30 35 20
2017 FI-02 10 20 36 23 10 0 1 33 30 100
2017 FI-03 9 21 35 22 9 2 2 32 32 65
2014 FI 5 19 36 28 11 1 1 40 24 195
2014 FI-01 0 11 28 39 17 0 6 59 12 18
2014 FI-02 5 16 34 31 11 2 1 43 21 125
2014 FI-03 4 27 42 17 10 0 0 27 31 48
2011 FI 5 13 35 31 12 0 3 45 19 202
2011 FI-01 6 17 17 34 17 0 9 56 25 35
2011 FI-02 4 8 43 28 12 0 4 42 13 113
2011 FI-03 8 21 29 35 6 0 0 42 29 48
2008 FI 11 18 36 25 10 0 0 35 29 174
2008 FI-01 9 15 39 27 9 0 0 36 24 33
2008 FI-02 12 17 33 28 10 0 0 38 29 92
2008 FI-03 8 23 43 15 13 0 0 28 30 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 9 20 33 21 13 1 3 35 30 199
2018 FI-02 10 20 36 18 15 1 0 33 30 97
2018 FI-03 10 24 32 24 4 1 6 30 36 72
2017 FI 11 21 32 23 11 1 2 35 32 190
2017 FI-01 10 15 20 40 15 0 0 55 25 20
2017 FI-02 11 23 25 27 13 0 1 40 34 100
2017 FI-03 11 20 46 12 6 2 3 19 32 65
2014 FI 12 16 35 21 12 2 2 34 30 195
2014 FI-01 6 11 39 17 22 0 6 41 18 18
2014 FI-02 10 15 34 26 13 2 1 39 26 125
2014 FI-03 19 19 37 12 8 2 2 22 39 48
2011 FI 7 13 31 32 11 1 4 46 21 204
2011 FI-01 9 9 34 26 14 0 9 44 19 35
2011 FI-02 5 13 23 40 11 2 5 55 20 115
2011 FI-03 10 19 48 17 6 0 0 23 29 48
2008 FI 13 20 29 23 14 1 1 37 33 174
2008 FI-01 9 15 33 30 9 0 3 41 25 33
2008 FI-02 12 21 30 21 15 0 1 36 33 92
2008 FI-03 13 28 20 25 15 0 0 40 40 40

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 18 32 28 15 0 1 42 25 200
2018 FI-02 10 15 24 35 15 0 0 50 26 98
2018 FI-03 7 17 49 17 10 0 1 27 24 72
2017 FI 5 14 33 24 17 3 3 44 21 189
2017 FI-01 5 20 35 15 10 10 5 29 30 20
2017 FI-02 5 16 31 26 18 0 3 46 22 99
2017 FI-03 6 9 37 25 15 5 3 43 17 65
2014 FI 6 12 26 33 19 2 2 54 19 195
2014 FI-01 11 0 28 28 28 0 6 59 12 18
2014 FI-02 4 12 26 32 22 2 2 57 17 125
2014 FI-03 8 17 25 37 10 2 0 49 26 48
2011 FI 8 13 38 23 11 1 4 37 23 203
2011 FI-01 6 9 31 26 9 6 14 43 18 35
2011 FI-02 9 13 35 28 11 1 3 41 23 115
2011 FI-03 11 15 51 13 11 0 0 23 26 47
2008 FI 18 27 32 11 8 2 2 20 47 174
2008 FI-01 30 18 27 12 6 3 3 19 52 33
2008 FI-02 17 26 33 11 9 1 3 20 45 92
2008 FI-03 10 40 28 10 10 3 0 21 51 40

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 22 37 23 10 1 1 32 30 200
2018 FI-02 11 13 41 27 8 0 0 35 24 98
2018 FI-03 6 32 36 14 8 1 3 23 39 72
2017 FI 5 22 39 17 13 1 2 31 28 190
2017 FI-01 14 34 28 9 14 0 0 24 48 21
2017 FI-02 5 18 36 22 14 1 3 38 24 99
2017 FI-03 3 20 51 14 9 2 2 24 24 65
2014 FI 9 18 36 20 12 2 3 34 28 195
2014 FI-01 6 6 28 39 17 0 6 59 12 18
2014 FI-02 7 18 38 20 11 2 3 33 27 125
2014 FI-03 12 21 40 15 12 0 0 27 33 48
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 31 20 11 6 6 4 58 19 201
2018 FI-02 17 36 19 12 6 7 2 59 20 99
2018 FI-03 24 25 18 11 8 7 7 56 23 72
2017 FI 25 30 16 8 9 6 6 62 19 192
2017 FI-01 15 28 28 9 5 9 5 50 17 21
2017 FI-02 25 27 15 8 15 4 6 58 26 100
2017 FI-03 31 35 12 9 0 6 6 75 11 65
2014 FI 28 37 12 12 5 3 3 69 18 195
2014 FI-01 33 33 11 0 17 0 6 71 18 18
2014 FI-02 29 34 14 13 3 3 3 68 17 125
2014 FI-03 25 44 6 15 6 4 0 72 22 48

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 39 33 6 13 7 0 0 73 21 201
2018 FI-02 37 32 4 14 11 1 0 70 26 99
2018 FI-03 40 33 7 15 4 0 0 74 19 72
2017 FI 45 30 11 7 7 1 0 75 14 192
2017 FI-01 33 29 19 9 9 0 0 62 19 21
2017 FI-02 37 35 10 8 9 1 0 73 17 100
2017 FI-03 62 20 11 5 3 0 0 82 8 65
2014 FI 46 33 7 5 9 1 0 79 14 195
2014 FI-01 50 17 6 11 17 0 0 67 28 18
2014 FI-02 46 34 9 3 7 1 0 81 10 125
2014 FI-03 46 33 2 8 10 0 0 79 19 48

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 12 18 21 15 11 17 4 39 34 201
2018 FI-02 7 18 24 14 12 21 3 33 35 99
2018 FI-03 15 14 19 18 13 15 6 37 39 72
2017 FI 15 20 21 13 8 20 2 46 28 191
2017 FI-01 14 19 33 9 0 24 0 44 12 21
2017 FI-02 11 17 24 15 9 21 2 37 32 99
2017 FI-03 23 28 12 11 9 15 2 61 24 65
2014 FI 10 19 21 17 12 15 5 37 37 195
2014 FI-01 22 17 22 11 6 11 11 50 21 18
2014 FI-02 8 22 22 18 10 16 5 37 34 125
2014 FI-03 13 15 17 21 19 12 4 33 47 48

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 35 10 6 4 0 0 80 10 201
2018 FI-02 41 35 12 5 6 0 0 77 11 99
2018 FI-03 49 39 6 6 1 0 0 88 7 72
2017 FI 42 42 7 4 4 0 0 84 8 192
2017 FI-01 43 38 9 9 0 0 0 81 9 21
2017 FI-02 40 43 6 5 6 0 0 83 11 100
2017 FI-03 46 43 8 2 2 0 0 89 3 65
2014 FI 44 41 7 6 2 0 0 85 8 195
2014 FI-01 50 28 17 6 0 0 0 78 6 18
2014 FI-02 46 40 6 6 2 0 0 86 8 125
2014 FI-03 40 46 6 6 2 0 0 85 8 48

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 38 40 16 3 3 1 0 78 6 200
2018 FI-02 33 40 18 4 3 2 0 74 7 98
2018 FI-03 42 42 14 1 1 0 0 83 3 72
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 44 36 10 5 4 1 1 81 9 197
2018 FI-02 37 36 14 5 5 2 0 75 10 99
2018 FI-03 53 32 6 3 4 0 1 87 7 68
2017 FI 42 39 9 5 5 1 0 82 9 192
2017 FI-01 19 53 14 9 0 5 0 75 10 21
2017 FI-02 41 37 10 6 6 0 0 78 12 100
2017 FI-03 49 38 5 2 5 2 0 89 6 65
2014 FI 35 40 11 8 5 1 1 76 13 195
2014 FI-01 28 33 17 11 11 0 0 61 22 18
2014 FI-02 34 40 11 10 4 1 1 75 14 125
2014 FI-03 44 40 8 4 4 0 0 83 8 48
2011 FI 31 36 15 13 4 0 0 67 18 204
2011 FI-01 40 20 17 9 11 0 3 62 21 35
2011 FI-02 24 41 17 14 3 1 0 66 18 115
2011 FI-03 38 35 8 17 2 0 0 73 19 48
2008 FI 31 38 14 9 8 0 1 69 17 173
2008 FI-01 38 31 9 3 16 0 3 71 19 32
2008 FI-02 28 38 14 11 9 0 0 66 20 92
2008 FI-03 35 38 20 8 0 0 0 73 8 40

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 52 27 10 4 5 2 2 81 9 196
2018 FI-02 43 31 14 3 4 2 2 78 7 99
2018 FI-03 58 24 3 6 6 1 1 85 12 67
2017 FI 48 34 7 6 4 1 1 83 10 192
2017 FI-01 28 53 5 5 5 0 5 85 10 21
2017 FI-02 47 33 9 6 5 0 0 80 11 100
2017 FI-03 55 31 6 5 2 2 0 88 6 65
2014 FI 43 35 10 6 4 3 1 80 10 195
2014 FI-01 39 28 6 6 17 0 6 71 24 18
2014 FI-02 40 34 13 8 2 3 0 76 11 125
2014 FI-03 52 40 4 0 2 2 0 94 2 48
2011 FI 41 33 12 8 4 1 1 76 12 204
2011 FI-01 57 23 6 6 9 0 0 80 14 35
2011 FI-02 34 39 13 9 2 2 2 76 11 115
2011 FI-03 46 27 13 8 6 0 0 73 15 48
2008 FI 39 33 11 7 6 3 1 75 14 173
2008 FI-01 44 22 16 3 16 0 0 66 19 32
2008 FI-02 38 34 7 8 7 7 1 78 15 92
2008 FI-03 40 38 15 8 0 0 0 78 8 40

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 45 38 9 4 4 1 0 83 7 194
2018 FI-02 42 38 11 4 4 1 0 80 8 98
2018 FI-03 48 39 8 0 5 0 0 88 5 66
2017 FI 47 35 7 9 1 1 0 83 10 192
2017 FI-01 24 57 0 14 0 5 0 85 15 21
2017 FI-02 43 34 10 11 2 0 0 77 13 100
2017 FI-03 60 31 3 6 0 0 0 91 6 65
2014 FI 42 33 9 9 5 2 0 77 14 195
2014 FI-01 39 28 0 22 11 0 0 67 33 18
2014 FI-02 40 33 13 9 4 2 0 74 13 125
2014 FI-03 50 33 4 6 4 2 0 85 11 48
2011 FI 35 38 10 12 4 0 0 73 16 203
2011 FI-01 46 26 3 20 6 0 0 71 26 35
2011 FI-02 29 44 12 12 3 0 0 73 15 115
2011 FI-03 43 34 9 9 6 0 0 77 15 47
2008 FI 34 42 8 9 9 0 0 75 17 173
2008 FI-01 41 31 3 6 19 0 0 72 25 32
2008 FI-02 32 42 7 10 10 0 0 74 20 92
2008 FI-03 35 48 10 8 0 0 0 83 8 40

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 55 30 7 3 4 1 0 87 6 197
2018 FI-02 48 36 8 3 2 2 0 87 5 99
2018 FI-03 62 26 6 1 4 0 0 88 6 68
2017 FI 57 25 7 6 3 1 0 83 9 192
2017 FI-01 48 38 5 9 0 0 0 86 9 21
2017 FI-02 54 26 8 6 4 2 0 82 10 100
2017 FI-03 65 20 8 6 2 0 0 85 8 65

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 34 6 5 5 0 0 85 10 196
2018 FI-02 46 36 7 6 4 0 0 83 10 99
2018 FI-03 54 33 3 6 4 0 0 87 10 67
2017 FI 55 30 5 8 2 1 0 85 10 192
2017 FI-01 38 38 5 19 0 0 0 76 19 21
2017 FI-02 57 26 7 6 3 1 0 84 9 100
2017 FI-03 55 34 2 8 2 0 0 89 9 65
2014 FI 51 29 11 6 3 1 0 81 8 195
2014 FI-01 44 28 6 11 11 0 0 72 22 18
2014 FI-02 50 29 13 6 2 1 0 79 8 125
2014 FI-03 60 27 8 2 2 0 0 88 4 48
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 22 17 17 0 6 11 60 20 18
2017 FI 36 36 9 9 0 9 0 80 10 22
2017 FI-03 42 32 5 11 0 11 0 82 12 19
2014 FI 17 39 22 9 4 0 9 62 14 23
2014 FI-03 20 40 15 10 5 0 10 67 17 20

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 40 30 14 8 4 3 0 72 13 201
2018 FI-02 36 31 13 7 8 4 0 71 16 99
2018 FI-03 43 28 17 10 0 3 0 73 10 72
2017 FI 28 40 16 9 5 3 0 69 14 192
2017 FI-01 19 53 19 9 0 0 0 72 9 21
2017 FI-02 27 40 13 11 7 2 0 68 18 100
2017 FI-03 32 35 20 5 3 5 0 71 8 65
2014 FI 29 40 13 7 5 6 0 73 13 194
2014 FI-01 35 47 0 12 6 0 0 82 18 17
2014 FI-02 22 46 12 6 6 7 0 74 13 125
2014 FI-03 46 23 19 4 4 4 0 72 9 48
2011 FI 26 34 18 11 4 7 0 65 16 204
2011 FI-01 37 31 14 6 6 6 0 73 12 35
2011 FI-02 22 33 19 16 3 8 0 59 20 115
2011 FI-03 29 38 19 2 6 6 0 71 9 48

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 37 35 15 8 5 2 0 72 13 200
2018 FI-02 37 36 11 5 9 2 0 74 15 98
2018 FI-03 32 39 18 11 0 0 0 71 11 72
2017 FI 30 43 15 8 4 1 0 73 12 192
2017 FI-01 19 38 24 14 0 5 0 60 15 21
2017 FI-02 27 43 14 10 6 0 0 70 16 100
2017 FI-03 37 46 11 3 3 0 0 83 6 65
2014 FI 25 44 14 12 3 2 0 70 15 194
2014 FI-01 41 29 6 18 6 0 0 71 24 17
2014 FI-02 20 50 14 10 4 2 0 71 15 125
2014 FI-03 35 37 17 10 0 0 0 73 10 48
2011 FI 23 44 19 8 4 2 0 68 13 202
2011 FI-01 29 32 21 9 6 3 0 64 15 34
2011 FI-02 20 46 21 6 4 2 0 68 11 114
2011 FI-03 29 40 13 13 4 2 0 70 17 48
2008 FI 24 34 14 16 8 3 0 61 24 174
2008 FI-01 30 27 9 24 6 3 0 59 31 33
2008 FI-02 21 35 18 11 11 4 0 58 23 92
2008 FI-03 30 40 10 18 3 0 0 70 20 40

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 36 18 12 5 4 0 64 17 199
2018 FI-02 27 38 16 7 9 3 0 66 17 98
2018 FI-03 24 38 20 14 0 4 0 65 15 71
2017 FI 22 40 20 11 4 3 0 64 15 192
2017 FI-01 14 43 19 24 0 0 0 57 24 21
2017 FI-02 21 35 23 12 5 4 0 58 18 100
2017 FI-03 28 46 17 5 3 2 0 75 8 65
2014 FI 15 43 19 11 5 7 0 62 18 194
2014 FI-01 29 29 12 18 6 6 0 63 25 17
2014 FI-02 14 46 18 10 6 7 0 64 17 125
2014 FI-03 15 44 25 10 2 4 0 61 13 48
2011 FI 15 43 23 11 4 4 0 61 15 203
2011 FI-01 29 31 20 14 3 3 0 62 18 35
2011 FI-02 13 44 27 7 3 5 0 61 11 115
2011 FI-03 13 47 15 19 6 0 0 60 26 47
2008 FI 13 34 21 14 11 6 0 50 27 174
2008 FI-01 18 36 15 18 9 3 0 56 28 33
2008 FI-02 12 27 27 14 13 7 0 42 29 92
2008 FI-03 15 45 15 10 8 8 0 65 19 40

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 21 38 17 17 5 1 0 59 23 201
2018 FI-02 19 37 21 12 8 2 0 58 21 99
2018 FI-03 15 44 14 24 3 0 0 60 26 72
2017 FI 20 41 13 20 6 1 0 61 26 192
2017 FI-01 14 43 24 14 5 0 0 57 19 21
2017 FI-02 17 38 14 21 9 1 0 56 30 100
2017 FI-03 28 42 9 20 2 0 0 69 22 65
2014 FI 15 42 18 15 9 2 0 58 24 194
2014 FI-01 24 29 18 18 12 0 0 53 29 17
2014 FI-02 14 41 21 14 8 2 0 56 23 125
2014 FI-03 17 48 12 17 6 0 0 65 23 48
2011 FI 20 38 19 17 5 1 0 58 23 202
2011 FI-01 36 30 15 6 6 6 0 71 13 33
2011 FI-02 17 41 21 17 4 0 0 57 22 115
2011 FI-03 17 35 19 21 8 0 0 52 29 48
2008 FI 16 44 16 14 9 2 1 61 23 174
2008 FI-01 24 39 12 9 9 3 3 68 19 33
2008 FI-02 14 42 16 14 12 1 0 57 26 92
2008 FI-03 18 50 10 18 3 3 0 69 21 40
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 48 13 4 2 0 0 81 6 201
2018 FI-02 30 43 15 7 4 1 0 74 11 100
2018 FI-03 36 50 13 1 0 0 0 86 1 72
2017 FI 34 42 17 4 3 0 0 76 7 192
2017 FI-01 14 52 29 5 0 0 0 66 5 21
2017 FI-02 31 46 12 6 5 0 0 77 11 100
2017 FI-03 42 34 23 2 0 0 0 75 2 65
2014 FI 29 48 15 3 5 1 0 77 8 195
2014 FI-01 22 50 11 6 11 0 0 72 17 18
2014 FI-02 25 51 15 4 4 1 0 77 8 125
2014 FI-03 46 35 17 0 2 0 0 81 2 48
2011 FI 31 47 12 8 2 0 0 78 10 204
2011 FI-01 31 49 14 6 0 0 0 80 6 35
2011 FI-02 30 50 10 7 3 0 0 79 10 115
2011 FI-03 35 35 15 13 2 0 0 71 15 48

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 38 14 8 2 0 1 75 11 202
2018 FI-02 32 37 14 10 5 1 1 70 15 100
2018 FI-03 38 43 14 6 0 0 0 81 6 72
2017 FI 35 39 15 6 2 2 1 76 9 191
2017 FI-01 19 53 9 9 0 5 5 79 10 21
2017 FI-02 37 35 17 6 4 1 0 73 10 100
2017 FI-03 41 37 14 5 0 3 0 81 5 64
2014 FI 32 36 15 8 3 4 1 72 12 195
2014 FI-01 28 39 11 6 0 11 6 80 7 18
2014 FI-02 34 37 14 9 4 2 0 73 13 125
2014 FI-03 29 37 15 8 2 6 2 73 11 48
2011 FI 33 41 9 8 3 4 1 78 12 202
2011 FI-01 46 20 11 9 9 6 0 70 18 35
2011 FI-02 26 50 9 7 3 4 2 81 10 114
2011 FI-03 36 36 9 11 2 4 2 77 14 47
2008 FI 25 39 10 13 6 5 1 69 20 174
2008 FI-01 27 45 3 12 6 6 0 77 19 33
2008 FI-02 25 39 12 11 7 5 1 69 19 92
2008 FI-03 25 35 10 18 8 5 0 63 26 40

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 36 14 5 3 0 0 78 8 201
2018 FI-02 39 40 12 3 6 0 0 79 9 100
2018 FI-03 43 33 18 6 0 0 0 76 6 72

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 20 24 20 14 14 5 2 48 30 201
2018 FI-02 20 24 17 14 15 8 2 49 32 100
2018 FI-03 18 21 24 15 14 4 3 42 32 71
2017 FI 12 26 18 15 16 10 3 44 36 192
2017 FI-01 14 19 19 9 19 14 5 41 35 21
2017 FI-02 14 27 18 19 15 6 1 44 37 100
2017 FI-03 9 29 17 12 14 14 5 47 32 65
2014 FI 11 22 23 15 15 10 4 38 36 195
2014 FI-01 22 28 11 11 17 0 11 56 31 18
2014 FI-02 6 24 26 16 15 10 2 35 35 125
2014 FI-03 19 15 19 17 12 15 4 41 36 48
2011 FI 13 24 21 16 13 11 2 42 33 204
2011 FI-01 17 26 17 14 14 11 0 48 32 35
2011 FI-02 11 23 23 21 10 9 4 39 35 115
2011 FI-03 10 27 23 8 21 10 0 42 33 48

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 40 18 10 6 1 1 65 16 202
2018 FI-02 22 39 19 9 9 2 0 62 18 100
2018 FI-03 25 42 15 13 4 0 1 68 17 72
2017 FI 30 41 13 11 4 1 0 72 15 192
2017 FI-01 28 24 34 9 5 0 0 52 14 21
2017 FI-02 28 40 14 14 3 1 0 69 17 100
2017 FI-03 35 46 5 8 6 0 0 82 14 65
2014 FI 28 37 14 10 8 2 0 67 18 195
2014 FI-01 39 17 11 17 17 0 0 56 33 18
2014 FI-02 22 41 16 11 7 2 0 65 19 125
2014 FI-03 42 40 10 2 4 2 0 83 6 48
2011 FI 28 42 14 13 2 1 0 71 15 204
2011 FI-01 31 40 9 11 3 3 3 76 15 35
2011 FI-02 29 41 16 12 2 1 0 70 14 115
2011 FI-03 23 44 15 17 2 0 0 67 19 48
2008 FI 24 44 14 9 7 2 0 70 16 174
2008 FI-01 24 52 3 9 9 3 0 78 19 33
2008 FI-02 24 42 17 5 10 1 0 67 15 92
2008 FI-03 28 45 13 13 3 0 0 73 15 40

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 38 11 13 12 1 0 63 26 202
2018 FI-02 18 39 8 16 18 1 0 58 34 100
2018 FI-03 28 43 11 8 8 1 0 72 17 72
2017 FI 24 30 16 19 10 0 1 55 29 192
2017 FI-01 19 38 29 5 5 0 5 60 10 21
2017 FI-02 23 27 11 28 11 0 0 50 39 100
2017 FI-03 31 32 17 9 9 0 2 64 19 65
2014 FI 20 35 8 19 16 1 2 56 36 195
2014 FI-01 28 17 6 17 22 0 11 50 44 18
2014 FI-02 13 39 9 22 16 1 1 53 38 125
2014 FI-03 38 33 6 15 8 0 0 71 23 48
2011 FI 18 38 11 18 12 1 1 58 31 204
2011 FI-01 29 29 6 20 17 0 0 57 37 35
2011 FI-02 14 39 12 20 10 3 2 55 32 115
2011 FI-03 21 48 8 13 8 0 2 70 21 48
2008 FI 21 36 9 17 16 1 0 58 33 173
2008 FI-01 16 50 6 13 16 0 0 66 28 32
2008 FI-02 17 35 10 18 18 1 0 53 37 92
2008 FI-03 35 33 8 15 8 3 0 69 23 40

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 22 44 18 7 4 3 0 69 11 201
2018 FI-02 20 43 17 8 7 5 0 66 16 100
2018 FI-03 24 50 15 7 1 1 1 76 9 72
2017 FI 20 46 21 4 5 3 1 69 9 192
2017 FI-01 19 33 24 5 5 14 0 61 11 21
2017 FI-02 19 42 24 7 7 0 1 62 14 100
2017 FI-03 23 57 17 0 2 2 0 81 2 65

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 47 36 11 2 3 1 0 84 5 201
2018 FI-02 47 30 13 3 5 2 0 79 8 100
2018 FI-03 48 38 11 0 1 1 0 87 1 71
2017 FI 40 38 15 2 3 3 0 79 5 192
2017 FI-01 28 28 24 9 5 5 0 60 15 21
2017 FI-02 38 38 15 2 4 3 0 78 6 100
2017 FI-03 46 39 12 0 2 2 0 86 2 65
2014 FI 47 33 9 3 3 5 1 85 6 195
2014 FI-01 44 28 11 6 11 0 0 72 17 18
2014 FI-02 48 35 8 2 3 3 1 87 5 125
2014 FI-03 44 29 8 4 0 12 2 85 5 48

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 50 38 6 4 2 1 0 88 6 200
2018 FI-02 48 36 7 3 4 1 0 86 7 99
2018 FI-03 51 38 7 3 0 1 0 90 3 71
2017 FI 41 42 10 3 3 1 0 84 6 192
2017 FI-01 33 24 28 5 5 5 0 60 10 21
2017 FI-02 36 48 8 3 4 1 0 85 7 100
2017 FI-03 52 37 8 3 0 0 0 89 3 65
2014 FI 42 38 9 5 3 2 1 82 8 195
2014 FI-01 17 56 11 0 11 6 0 76 12 18
2014 FI-02 41 38 8 7 3 2 1 81 11 125
2014 FI-03 54 33 10 0 0 2 0 89 0 48
2011 FI 42 43 10 2 2 0 0 86 4 203
2011 FI-01 57 29 9 6 0 0 0 86 6 35
2011 FI-02 40 46 10 0 3 1 0 87 4 115
2011 FI-03 34 49 11 4 2 0 0 83 6 47

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 35 6 4 3 1 0 88 6 198
2018 FI-02 46 38 6 3 5 1 0 85 8 97
2018 FI-03 61 31 6 3 0 0 0 92 3 71
2017 FI 50 35 7 4 3 0 1 86 7 191
2017 FI-01 40 50 0 10 0 0 0 90 10 20
2017 FI-02 49 33 7 5 5 0 1 83 10 100
2017 FI-03 55 34 9 2 0 0 0 89 2 65
2014 FI 49 38 7 2 4 1 1 88 5 194
2014 FI-01 33 44 11 6 6 0 0 78 11 18
2014 FI-02 47 40 6 2 4 1 1 89 6 125
2014 FI-03 62 30 6 0 2 0 0 91 2 47
2011 FI 48 35 10 3 3 0 0 84 6 203
2011 FI-01 57 23 9 6 6 0 0 80 11 35
2011 FI-02 43 43 7 3 3 0 0 87 6 115
2011 FI-03 47 30 17 2 2 2 0 78 4 47
2008 FI 32 51 8 7 1 1 0 84 8 174
2008 FI-01 30 58 3 6 0 3 0 91 6 33
2008 FI-02 33 48 9 9 2 0 0 80 11 92
2008 FI-03 38 53 8 3 0 0 0 90 3 40

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 52 32 7 4 3 0 0 85 8 201
2018 FI-02 48 32 9 5 6 0 0 80 11 100
2018 FI-03 56 32 7 3 1 0 0 89 4 71
2017 FI 44 39 11 3 3 0 1 83 6 192
2017 FI-01 38 33 24 0 5 0 0 71 5 21
2017 FI-02 44 35 11 5 4 0 1 80 9 100
2017 FI-03 46 46 6 2 0 0 0 92 2 65
2014 FI 37 40 15 5 3 0 1 77 8 195
2014 FI-01 33 39 11 11 6 0 0 72 17 18
2014 FI-02 33 45 14 5 3 0 1 78 8 125
2014 FI-03 52 27 17 2 2 0 0 79 4 48
2011 FI 39 36 16 5 3 1 0 76 8 204
2011 FI-01 51 26 14 3 6 0 0 77 9 35
2011 FI-02 35 42 13 5 3 2 0 78 9 115
2011 FI-03 38 29 27 6 0 0 0 67 6 48

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 51 33 9 5 3 0 0 84 8 200
2018 FI-02 46 34 9 5 6 0 0 80 11 100
2018 FI-03 57 30 9 4 0 0 0 87 4 70
2017 FI 43 41 10 4 3 0 0 84 6 192
2017 FI-01 33 43 19 0 5 0 0 76 5 21
2017 FI-02 42 40 9 5 4 0 0 82 9 100
2017 FI-03 46 45 6 3 0 0 0 91 3 65
2014 FI 37 40 13 5 4 1 0 78 9 195
2014 FI-01 28 44 6 11 11 0 0 72 22 18
2014 FI-02 34 43 13 5 4 1 0 78 9 125
2014 FI-03 52 31 12 2 2 0 0 83 4 48
2011 FI 38 40 15 3 3 0 0 78 6 204
2011 FI-01 51 29 14 0 6 0 0 80 6 35
2011 FI-02 35 45 11 3 4 1 0 81 8 115
2011 FI-03 35 33 27 4 0 0 0 69 4 48
2008 FI 29 47 13 8 3 0 0 76 10 173
2008 FI-01 34 41 16 6 3 0 0 75 9 32
2008 FI-02 24 49 15 9 3 0 0 73 12 92
2008 FI-03 38 48 8 5 3 0 0 85 8 40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 42 28 12 8 6 2 0 72 15 201
2018 FI-02 44 31 7 6 10 2 0 77 16 100
2018 FI-03 39 28 17 10 4 1 0 69 14 71
2017 FI 35 29 20 8 6 1 1 66 14 192
2017 FI-01 24 19 43 9 5 0 0 43 14 21
2017 FI-02 37 31 16 5 10 1 0 69 15 100
2017 FI-03 39 31 17 11 2 2 0 70 12 65
2014 FI 36 26 16 12 7 3 1 64 20 195
2014 FI-01 33 33 11 6 11 6 0 71 18 18
2014 FI-02 34 26 14 15 6 3 1 62 23 125
2014 FI-03 46 23 19 8 2 2 0 70 11 48
2011 FI 33 28 19 13 3 3 0 63 17 204
2011 FI-01 40 14 26 11 6 3 0 56 18 35
2011 FI-02 30 34 14 12 4 5 0 68 17 115
2011 FI-03 35 23 25 17 0 0 0 58 17 48
2008 FI 26 34 17 13 7 2 0 62 20 174
2008 FI-01 24 42 15 9 9 0 0 67 18 33
2008 FI-02 23 36 17 15 5 3 0 61 21 92
2008 FI-03 33 25 20 10 13 0 0 58 23 40
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 FI 30 35 34 201
2018 FI-02 25 39 35 99
2018 FI-03 35 35 31 72
2017 FI 29 38 33 192
2017 FI-01 43 5 52 21
2017 FI-02 21 45 34 100
2017 FI-03 39 38 23 65
2014 FI 33 32 35 195
2014 FI-01 50 39 11 18
2014 FI-02 31 32 37 125
2014 FI-03 33 31 35 48
2011 FI 32 38 29 204
2011 FI-01 31 29 40 35
2011 FI-02 33 41 26 115
2011 FI-03 29 38 33 48

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 FI 13 52 30 2 0 3 61
2018 FI-02 16 52 28 0 0 4 25
2018 FI-03 4 56 36 0 0 4 25
2017 FI 5 55 27 2 0 11 56
2017 FI-02 0 43 43 5 0 10 21
2017 FI-03 12 60 20 0 0 8 25
2014 FI 11 46 29 6 9999 8 65
2014 FI-02 8 51 28 8 9999 5 39
2014 FI-03 25 37 31 6 9999 0 16
2011 FI 8 50 36 2 9999 5 66
2011 FI-01 0 64 36 0 9999 0 11
2011 FI-02 11 53 29 3 9999 5 38
2011 FI-03 0 36 64 0 9999 0 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 15 86 200
2018 FI-02 16 84 98
2018 FI-03 13 88 72

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 FI 45 29
2018 FI-02 50 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 FI 62 29
2018 FI-02 69 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 FI 0 29
2018 FI-02 0 16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 FI 0 29
2018 FI-02 0 16

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 FI 0 29
2018 FI-02 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 FI 41 29
2018 FI-02 50 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 FI 34 29
2018 FI-02 31 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 FI 45 29
2018 FI-02 50 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 FI 38 29
2018 FI-02 44 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 FI 24 29
2018 FI-02 38 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 FI 69 29
2018 FI-02 69 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 FI 41 29
2018 FI-02 31 16

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 FI 52 29
2018 FI-02 56 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 FI 24 29

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 FI 21 29

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 FI 45 29
2018 FI-02 38 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 FI 24 29

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 FI 0 29
2018 FI-02 0 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 FI 0 29
2018 FI-02 0 16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 FI 41 29
2018 FI-02 50 16

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 FI 18 28

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 FI 18 28

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 FI 21 28

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 FI 39 28

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 FI 61 28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 17 14 23 8 7 23 7 44 22 201
2018 FI-02 14 15 25 8 7 24 7 42 22 100
2018 FI-03 17 8 24 11 8 24 7 37 29 71
2017 FI 14 18 21 6 3 30 9 52 14 192
2017 FI-01 14 5 28 9 0 38 5 33 17 21
2017 FI-02 9 26 22 5 5 25 8 52 15 100
2017 FI-03 21 11 17 6 0 32 12 58 11 65
2014 FI 12 22 17 6 6 29 8 54 19 195
2014 FI-01 22 22 6 6 11 22 11 67 25 18
2014 FI-02 7 26 18 6 6 28 9 53 18 125
2014 FI-03 23 12 15 6 4 33 6 59 17 48

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 31 19 10 4 5 1 64 16 202
2018 FI-02 26 35 18 10 6 4 1 64 17 100
2018 FI-03 32 25 22 11 4 4 1 60 16 72
2017 FI 30 35 20 4 3 7 2 71 7 190
2017 FI-01 25 20 25 10 5 15 0 53 18 20
2017 FI-02 26 37 21 4 3 7 1 69 8 99
2017 FI-03 35 35 18 2 2 5 3 77 3 65
2014 FI 30 38 17 3 5 5 2 73 8 195
2014 FI-01 28 39 17 0 6 6 6 75 6 18
2014 FI-02 25 44 15 3 6 5 2 74 10 125
2014 FI-03 46 25 19 4 2 4 0 74 7 48
2011 FI 36 42 11 5 2 2 0 80 8 204
2011 FI-01 40 40 6 3 9 3 0 82 12 35
2011 FI-02 32 48 13 3 2 2 0 81 5 115
2011 FI-03 40 31 13 13 0 4 0 74 13 48
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 7 93 201
2018 FI-02 7 93 99
2018 FI-03 7 93 72

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 FI 100 14

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 FI 36 14

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 FI 0 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 FI 0 13

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 FI 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 FI 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 FI 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 FI 0 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 FI 46 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 18 22 5 4 27 7 54 13 197
2018 FI-02 17 15 27 5 5 24 6 47 15 98
2018 FI-03 17 13 20 7 1 35 6 51 15 69
2017 FI 15 19 18 5 5 30 9 55 15 192
2017 FI-01 19 5 24 5 5 33 9 42 17 21
2017 FI-02 11 26 16 7 6 26 8 56 20 100
2017 FI-03 20 14 18 2 3 32 11 59 8 65
2014 FI 14 17 15 4 3 35 11 58 13 195
2014 FI-01 11 11 17 0 11 33 17 44 22 18
2014 FI-02 10 23 15 6 3 31 11 58 15 125
2014 FI-03 25 4 12 2 0 48 8 67 5 48

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 33 18 6 3 7 1 71 9 198
2018 FI-02 31 35 19 5 5 4 0 69 11 99
2018 FI-03 35 28 19 7 1 9 1 69 10 69
2017 FI 31 34 18 3 5 8 2 72 9 192
2017 FI-01 34 9 28 9 5 14 0 50 17 21
2017 FI-02 25 42 15 3 6 7 2 74 10 100
2017 FI-03 39 28 20 2 3 8 2 73 5 65
2014 FI 31 34 16 3 4 9 3 74 7 195
2014 FI-01 17 44 17 0 11 6 6 69 13 18
2014 FI-02 26 38 15 4 4 9 3 74 9 125
2014 FI-03 52 21 17 0 0 10 0 81 0 48
2011 FI 39 42 10 2 2 5 0 85 5 204
2011 FI-01 46 34 11 3 3 3 0 82 6 35
2011 FI-02 31 50 10 1 3 6 0 86 4 115
2011 FI-03 50 31 8 6 0 4 0 85 7 48
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 32 21 13 8 0 1 57 22 201
2018 FI-02 27 25 26 12 8 0 1 53 20 99
2018 FI-03 21 39 19 14 7 0 0 60 21 72
2017 FI 25 33 18 9 10 1 4 61 20 192
2017 FI-01 0 43 28 14 14 0 0 43 28 21
2017 FI-02 23 30 16 9 15 0 7 57 26 100
2017 FI-03 35 35 15 9 2 2 2 73 11 65

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 16 28 30 15 9 0 0 45 25 201
2018 FI-02 14 31 25 19 10 0 0 45 29 99
2018 FI-03 14 24 39 15 8 0 0 38 24 72
2017 FI 15 34 30 11 9 0 0 50 21 192
2017 FI-01 9 33 28 24 5 0 0 43 29 21
2017 FI-02 13 37 34 7 9 0 0 50 16 100
2017 FI-03 20 32 23 14 11 0 0 52 25 65

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 18 27 29 16 9 0 1 45 26 201
2018 FI-02 20 23 30 18 8 0 0 43 26 99
2018 FI-03 8 32 31 19 10 0 0 40 29 72
2017 FI 20 29 27 16 8 0 1 49 24 191
2017 FI-01 14 24 24 24 10 0 5 40 35 21
2017 FI-02 19 34 22 17 7 0 0 54 24 99
2017 FI-03 23 23 34 9 11 0 0 46 20 65

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 28 26 26 12 7 1 1 55 18 198
2018 FI-02 31 29 21 10 6 1 1 62 16 99
2018 FI-03 18 27 32 17 6 0 0 45 23 71
2017 FI 24 31 23 8 10 1 3 57 19 192
2017 FI-01 14 33 14 14 15 0 9 52 32 21
2017 FI-02 27 35 22 5 9 0 2 63 14 100
2017 FI-03 22 25 31 9 11 2 2 48 21 65

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 44 32 11 6 3 0 2 79 10 201
2018 FI-02 43 34 12 3 4 0 3 80 7 99
2018 FI-03 39 31 15 11 3 0 1 70 14 72
2017 FI 47 24 14 5 3 0 6 76 9 192
2017 FI-01 48 19 14 0 0 0 19 82 0 21
2017 FI-02 48 26 11 4 5 0 6 79 10 100
2017 FI-03 46 23 20 9 2 0 0 69 11 65

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 32 30 17 12 10 0 1 62 22 200
2018 FI-02 31 31 17 9 10 0 1 63 19 99
2018 FI-03 28 30 18 13 10 0 1 59 23 71
2017 FI 29 33 20 10 6 1 0 63 17 192
2017 FI-01 33 43 14 5 0 5 0 80 5 21
2017 FI-02 24 34 23 11 7 1 0 59 18 100
2017 FI-03 35 28 18 12 6 0 0 63 18 65

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 27 36 22 8 5 0 2 64 14 202
2018 FI-02 27 33 23 10 5 0 2 61 15 100
2018 FI-03 21 46 24 3 4 0 3 69 7 72
2017 FI 27 40 18 7 3 2 3 70 10 192
2017 FI-01 9 43 38 5 0 5 0 55 5 21
2017 FI-02 31 38 13 9 4 1 4 73 14 100
2017 FI-03 28 41 20 6 2 3 0 71 8 65

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 24 40 21 11 4 0 2 65 14 199
2018 FI-02 22 40 23 9 3 0 2 64 13 98
2018 FI-03 20 42 21 13 3 0 1 63 16 71
2017 FI 27 32 21 9 8 0 2 60 18 191
2017 FI-01 15 25 25 10 25 0 0 40 35 20
2017 FI-02 27 32 24 10 4 0 3 61 14 100
2017 FI-03 31 35 17 8 9 0 0 66 17 65

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 31 31 22 10 4 0 1 63 15 201
2018 FI-02 32 33 17 12 4 0 1 66 16 99
2018 FI-03 25 31 32 7 4 0 1 56 11 72
2017 FI 28 31 23 9 6 0 2 60 16 192
2017 FI-01 14 28 28 9 15 0 5 45 25 21
2017 FI-02 33 33 18 9 5 0 2 67 14 100
2017 FI-03 26 26 31 11 5 0 2 53 16 65

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 26 34 25 9 3 0 2 62 12 201
2018 FI-02 27 37 20 12 2 0 1 65 14 99
2018 FI-03 19 33 35 4 6 0 3 54 10 72
2017 FI 24 36 24 7 7 0 1 61 15 192
2017 FI-01 14 24 19 19 19 0 5 40 40 21
2017 FI-02 25 42 23 4 5 0 1 68 9 100
2017 FI-03 26 32 28 8 6 0 0 59 14 65

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 26 10 4 5 1 2 81 9 200
2018 FI-02 52 24 13 4 5 1 1 77 9 99
2018 FI-03 49 32 6 4 6 0 3 84 10 71
2017 FI 56 23 10 4 4 0 4 82 8 192
2017 FI-01 67 19 5 0 5 0 5 90 5 21
2017 FI-02 50 24 13 6 4 0 3 76 10 100
2017 FI-03 63 22 8 2 3 0 3 87 5 65

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 68 15 6 3 3 1 6 89 5 199
2018 FI-02 68 15 6 2 3 1 5 88 5 99
2018 FI-03 66 19 6 0 3 0 7 91 3 70

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 62 18 8 4 5 2 4 84 8 200
2018 FI-02 60 19 8 3 6 2 1 82 9 98
2018 FI-03 64 17 7 4 1 1 6 87 6 72
2017 FI 66 17 5 1 7 1 4 87 8 192
2017 FI-01 67 14 14 0 0 0 5 85 0 21
2017 FI-02 59 19 4 1 11 2 4 83 13 100
2017 FI-03 77 14 3 2 2 0 3 94 3 65

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 49 31 11 5 3 0 0 81 9 201
2018 FI-02 44 35 11 7 2 0 0 80 9 99
2018 FI-03 56 26 11 4 1 0 1 83 6 72
2017 FI 53 26 9 5 4 1 3 82 9 192
2017 FI-01 62 14 9 5 5 0 5 80 10 21
2017 FI-02 48 26 11 7 4 1 3 77 12 100
2017 FI-03 59 29 8 2 2 0 2 89 3 65

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 56 22 8 6 8 0 1 78 14 200
2018 FI-02 55 19 9 9 8 0 0 74 17 99
2018 FI-03 58 25 7 3 4 0 3 86 7 71
2017 FI 58 17 9 5 8 1 3 77 14 191
2017 FI-01 60 20 10 0 5 0 5 84 5 20
2017 FI-02 50 18 8 8 12 1 3 71 21 100
2017 FI-03 68 15 9 2 3 2 2 86 5 65

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 53 7 4 1 2 0 34 90 4 200
2018 FI-02 56 5 3 1 0 0 35 94 2 98
2018 FI-03 46 11 7 0 3 0 33 85 4 72
2017 FI 54 8 4 2 2 1 30 89 6 191
2017 FI-01 70 0 0 0 0 0 30 100 0 20
2017 FI-02 54 7 1 2 3 1 32 91 8 100
2017 FI-03 51 12 8 2 2 0 26 85 4 65

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 68 14 6 1 0 0 12 93 1 200
2018 FI-02 65 16 5 2 0 0 11 92 2 98
2018 FI-03 71 10 6 0 0 0 14 94 0 72
2017 FI 66 16 2 1 2 1 12 94 4 190
2017 FI-01 60 20 0 5 0 0 15 94 6 20
2017 FI-02 62 15 4 1 3 2 13 90 5 99
2017 FI-03 75 15 0 0 2 0 8 98 2 65

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 68 16 4 4 2 0 5 89 7 201
2018 FI-02 66 17 5 5 3 0 4 86 8 99
2018 FI-03 72 18 1 0 0 0 8 98 0 72
2017 FI 66 15 5 3 4 1 5 87 7 191
2017 FI-01 55 20 5 5 5 0 10 83 11 20
2017 FI-02 62 15 6 4 5 1 7 84 10 100
2017 FI-03 77 14 5 0 2 2 2 94 2 65

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 46 25 15 7 3 0 3 74 10 201
2018 FI-02 42 27 20 6 1 0 3 72 7 99
2018 FI-03 51 26 8 7 4 0 3 80 11 72
2017 FI 42 33 15 5 4 0 1 76 9 190
2017 FI-01 45 20 25 0 10 0 0 65 10 20
2017 FI-02 38 33 17 4 5 0 2 73 9 99
2017 FI-03 48 35 8 8 2 0 0 83 9 65

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 13 40 35 10 2 0 0 53 12 201
2018 FI-02 13 41 32 11 3 0 0 54 14 100
2018 FI-03 13 37 39 10 1 0 0 49 11 71
2017 FI 9 37 40 7 7 1 0 47 14 192
2017 FI-01 5 43 38 0 15 0 0 47 15 21
2017 FI-02 8 37 38 10 6 1 0 45 16 100
2017 FI-03 11 35 45 5 5 0 0 46 9 65

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 8 13 49 19 10 0 0 30 21 195
2018 FI-02 8 13 51 20 8 0 0 28 21 95
2018 FI-03 7 15 48 18 11 0 0 30 23 71
2017 FI 8 15 43 26 8 0 0 33 24 191
2017 FI-01 10 14 43 24 9 0 0 33 24 21
2017 FI-02 10 16 42 25 6 0 0 31 26 99
2017 FI-03 5 15 45 26 9 0 0 35 20 65

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 34 44 15 4 2 1 0 78 7 202
2018 FI-02 25 50 15 6 4 0 0 75 10 100
2018 FI-03 39 39 17 1 1 3 0 80 3 72
2017 FI 33 37 18 7 2 3 1 72 9 192
2017 FI-01 19 33 24 19 0 5 0 55 20 21
2017 FI-02 30 36 20 6 3 4 1 70 9 100
2017 FI-03 43 35 15 5 2 0 0 78 6 65

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 29 41 15 11 4 1 0 70 15 200
2018 FI-02 24 42 14 12 7 1 0 67 19 100
2018 FI-03 32 38 18 11 1 0 0 69 13 72
2017 FI 23 45 15 10 5 2 0 69 16 192
2017 FI-01 19 52 9 15 5 0 0 71 19 21
2017 FI-02 21 45 13 10 8 3 0 68 19 100
2017 FI-03 29 40 20 9 2 0 0 69 11 65
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 36 31 19 8 3 0 1 36 64 201
2018 FI-02 36 31 19 8 4 0 2 37 63 100
2018 FI-03 37 35 14 10 4 0 0 37 63 71
2017 FI 35 34 14 6 6 5 0 37 63 192
2017 FI-01 9 34 19 9 24 5 0 10 90 21
2017 FI-02 38 32 16 5 4 5 0 40 60 100
2017 FI-03 39 38 9 6 3 5 0 40 60 65

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 18 126
2018 FI-02 11 62
2018 FI-03 20 45
2017 FI 11 114
2017 FI-01 17 18
2017 FI-02 7 56
2017 FI-03 14 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 37 126
2018 FI-02 35 62
2018 FI-03 29 45
2017 FI 34 114
2017 FI-01 50 18
2017 FI-02 30 56
2017 FI-03 32 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FI 22 126
2018 FI-02 18 62
2018 FI-03 20 45
2017 FI 12 114
2017 FI-01 11 18
2017 FI-02 12 56
2017 FI-03 11 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 FI 44 126
2018 FI-02 45 62
2018 FI-03 49 45
2017 FI 45 114
2017 FI-01 39 18
2017 FI-02 43 56
2017 FI-03 49 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 FI 6 126
2018 FI-02 5 62
2018 FI-03 9 45
2017 FI 5 114
2017 FI-01 0 18
2017 FI-02 7 56
2017 FI-03 5 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 FI 39 126
2018 FI-02 35 62
2018 FI-03 51 45

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 FI 30 126
2018 FI-02 35 62
2018 FI-03 27 45
2017 FI 45 114
2017 FI-01 44 18
2017 FI-02 48 56
2017 FI-03 43 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 FI 3 51 19 10 3 13 119
2018 FI-02 2 54 16 9 4 16 57
2018 FI-03 5 45 27 9 2 11 44
2017 FI 8 65 14 8 3 3 113
2017 FI-01 0 71 12 18 0 0 17
2017 FI-02 11 63 12 5 5 4 56
2017 FI-03 8 68 14 8 0 3 37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FI 39 61 126
2018 FI-02 35 65 62
2018 FI-03 33 67 45

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 10 27 21 12 17 6 8 43 33 125
2018 FI-02 7 28 21 16 15 5 8 40 36 61
2018 FI-03 13 22 20 9 20 9 7 42 34 45
2017 FI 13 25 15 14 18 3 12 44 38 114
2017 FI-01 6 17 6 23 22 6 22 31 62 18
2017 FI-02 12 20 21 14 20 2 11 37 39 56
2017 FI-03 16 35 11 11 16 3 8 58 30 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 9 15 22 15 25 4 10 28 46 125
2018 FI-02 10 16 25 15 25 5 5 29 44 61
2018 FI-03 7 11 20 16 29 4 13 22 54 45
2017 FI 7 23 12 15 30 2 12 34 52 115
2017 FI-01 0 22 6 6 55 6 6 25 69 18
2017 FI-02 7 18 14 18 28 0 16 29 54 57
2017 FI-03 8 30 14 16 19 3 11 44 41 37

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FI 46 16 16 8 7 1 5 66 17 202
2018 FI-02 48 15 15 7 10 0 5 66 18 100
2018 FI-03 44 15 19 10 6 1 4 63 16 72
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