2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 41 12 13 3 1 1 72 16 242
2018 ES-02 37 42 11 5 5 0 0 79 11 19
2018 ES-03 25 45 7 20 2 0 0 70 23 44
2018 ES-04 33 41 10 10 5 1 0 75 15 88
2018 ES-05 19 43 21 10 3 2 2 64 14 58
2018 ES-06 32 36 9 18 0 0 5 71 19 22
2017 ES 29 40 12 12 5 1 1 71 17 212
2017 ES-02 43 36 14 7 0 0 0 79 7 28
2017 ES-03 22 50 6 17 3 3 0 74 20 36
2017 ES-04 29 41 13 12 4 1 0 71 16 76
2017 ES-05 24 37 13 13 11 0 2 62 24 46
2017 ES-06 34 38 14 5 5 0 5 75 10 21
2014 ES 29 42 8 13 6 0 1 72 20 165
2014 ES-03 24 56 8 8 4 0 0 80 12 25
2014 ES-04 28 45 6 15 6 0 0 73 21 62
2014 ES-05 26 39 11 13 9 0 2 67 22 46
2014 ES-06 30 60 0 10 0 0 0 90 10 10
2011 ES 21 42 21 11 4 0 1 64 15 150
2011 ES-03 24 57 5 10 5 0 0 81 14 21
2011 ES-04 15 45 20 13 7 0 0 60 20 55
2011 ES-05 20 37 34 5 0 0 5 59 5 41
2011 ES-06 20 40 20 10 10 0 0 60 20 10
2008 ES 31 42 11 9 6 0 1 74 15 123
2008 ES-03 33 44 11 6 6 0 0 78 11 18
2008 ES-04 24 52 12 7 5 0 0 76 12 42
2008 ES-05 32 37 11 16 5 0 0 68 21 38

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 41 40 10 8 2 0 0 81 10 242
2018 ES-02 32 47 11 11 0 0 0 79 11 19
2018 ES-03 28 35 23 12 2 0 0 63 14 43
2018 ES-04 41 41 8 8 2 0 0 82 10 88
2018 ES-05 48 41 3 5 2 0 0 90 7 58
2018 ES-06 55 36 0 9 0 0 0 91 9 22
2017 ES 39 40 11 7 4 0 0 79 10 212
2017 ES-02 21 61 11 4 4 0 0 82 7 28
2017 ES-03 36 36 17 6 6 0 0 72 11 36
2017 ES-04 45 34 8 9 4 0 0 79 13 76
2017 ES-05 41 39 11 4 4 0 0 80 9 46
2017 ES-06 43 33 14 10 0 0 0 76 10 21
2014 ES 39 40 8 7 4 0 1 80 12 165
2014 ES-03 32 36 24 4 4 0 0 68 8 25
2014 ES-04 34 47 6 10 3 0 0 81 13 62
2014 ES-05 52 30 4 4 9 0 0 83 13 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10
2011 ES 38 37 13 9 3 0 0 75 11 150
2011 ES-03 29 57 5 10 0 0 0 86 10 21
2011 ES-04 36 34 13 13 5 0 0 70 18 56
2011 ES-05 41 37 17 5 0 0 0 78 5 41
2011 ES-06 30 60 10 0 0 0 0 90 0 10
2008 ES 33 47 11 5 4 1 0 80 9 123
2008 ES-03 33 50 17 0 0 0 0 83 0 18
2008 ES-04 21 52 12 7 5 2 0 76 12 42
2008 ES-05 39 42 8 5 5 0 0 82 11 38

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 45 40 9 3 2 0 0 86 5 239
2018 ES-02 32 58 5 5 0 0 0 89 5 19
2018 ES-03 30 47 16 2 2 2 0 79 5 43
2018 ES-04 49 39 6 2 3 0 0 89 6 87
2018 ES-05 48 39 7 4 2 0 0 88 5 56
2018 ES-06 59 27 9 5 0 0 0 86 5 22
2017 ES 43 45 5 5 2 0 0 89 7 212
2017 ES-02 29 50 14 4 4 0 0 79 7 28
2017 ES-03 34 55 3 6 3 0 0 89 8 36
2017 ES-04 47 42 4 7 0 0 0 89 7 76
2017 ES-05 50 39 2 4 4 0 0 89 9 46
2017 ES-06 48 48 5 0 0 0 0 95 0 21
2014 ES 47 38 6 4 5 0 1 85 9 165
2014 ES-03 36 56 4 0 4 0 0 92 4 25
2014 ES-04 45 40 6 5 3 0 0 85 8 62
2014 ES-05 56 26 2 4 11 0 0 83 15 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10
2011 ES 45 38 9 7 1 0 0 83 8 150
2011 ES-03 43 48 0 10 0 0 0 90 10 21
2011 ES-04 42 38 9 9 2 0 0 80 11 55
2011 ES-05 54 34 12 0 0 0 0 88 0 41
2011 ES-06 50 20 10 20 0 0 0 70 20 10
2008 ES 38 52 5 2 2 0 0 90 5 123
2008 ES-03 39 44 17 0 0 0 0 83 0 18
2008 ES-04 29 64 5 2 0 0 0 93 2 42
2008 ES-05 47 47 0 3 3 0 0 95 5 38

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 55 31 6 5 1 0 0 88 6 242
2018 ES-02 79 16 5 0 0 0 0 95 0 19
2018 ES-03 45 39 9 7 0 0 0 84 7 44
2018 ES-04 57 32 5 2 3 0 0 90 6 87
2018 ES-05 50 33 5 9 0 2 2 86 9 58
2018 ES-06 50 32 9 9 0 0 0 82 9 22
2017 ES 56 33 3 4 1 0 1 91 6 212
2017 ES-02 61 25 4 4 0 0 7 92 4 28
2017 ES-03 50 42 3 3 0 0 3 94 3 36
2017 ES-04 54 35 1 5 3 1 0 91 8 76
2017 ES-05 52 35 6 4 2 0 0 87 6 46
2017 ES-06 72 24 0 5 0 0 0 95 5 21
2014 ES 46 38 7 5 4 0 1 84 8 165
2014 ES-03 40 44 8 4 4 0 0 84 8 25
2014 ES-04 37 39 8 8 8 0 0 76 16 62
2014 ES-05 54 39 4 2 0 0 0 93 2 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10
2011 ES 48 32 11 7 2 1 0 80 9 151
2011 ES-03 52 38 5 5 0 0 0 90 5 21
2011 ES-04 43 29 13 9 5 2 0 73 15 56
2011 ES-05 54 37 5 5 0 0 0 90 5 41
2011 ES-06 60 20 10 10 0 0 0 80 10 10

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 31 45 14 6 3 0 0 76 10 242
2018 ES-02 32 37 21 11 0 0 0 68 11 19
2018 ES-03 18 48 18 9 7 0 0 66 16 44
2018 ES-04 40 40 10 6 5 0 0 80 10 88
2018 ES-05 28 50 17 3 2 0 0 78 5 58
2018 ES-06 24 62 5 10 0 0 0 86 10 21
2017 ES 28 49 11 8 4 0 0 77 12 212
2017 ES-02 14 64 7 11 4 0 0 79 14 28
2017 ES-03 25 50 8 14 3 0 0 75 17 36
2017 ES-04 30 46 11 8 5 0 0 76 13 76
2017 ES-05 28 48 13 6 4 0 0 76 11 46
2017 ES-06 38 52 10 0 0 0 0 90 0 21
2014 ES 30 44 12 8 5 0 1 75 13 165
2014 ES-03 28 48 8 8 8 0 0 76 16 25
2014 ES-04 21 51 15 11 2 0 0 72 13 62
2014 ES-05 39 37 7 7 11 0 0 76 17 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10
2011 ES 29 42 19 8 3 0 0 71 11 151
2011 ES-03 38 48 5 10 0 0 0 86 10 21
2011 ES-04 23 41 20 13 4 0 0 64 16 56
2011 ES-05 32 39 22 5 2 0 0 71 7 41
2011 ES-06 30 40 20 10 0 0 0 70 10 10
2008 ES 25 47 13 9 7 0 0 71 16 122
2008 ES-03 33 44 6 11 6 0 0 78 17 18
2008 ES-04 19 48 17 10 7 0 0 67 17 42
2008 ES-05 26 42 16 13 3 0 0 68 16 38

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 31 42 16 6 5 0 0 73 11 243
2018 ES-02 42 37 16 5 0 0 0 79 5 19
2018 ES-03 32 25 30 0 14 0 0 57 14 44
2018 ES-04 26 52 9 8 5 0 0 78 13 88
2018 ES-05 31 45 14 5 3 2 0 77 9 58
2018 ES-06 27 36 18 18 0 0 0 64 18 22
2017 ES 34 39 11 10 5 0 0 73 16 212
2017 ES-02 50 36 4 11 0 0 0 86 11 28
2017 ES-03 23 53 8 11 6 0 0 75 17 36
2017 ES-04 32 34 13 13 7 1 0 67 20 76
2017 ES-05 35 39 17 2 6 0 0 74 9 46
2017 ES-06 38 38 5 14 5 0 0 76 19 21
2014 ES 29 32 15 15 8 1 1 62 23 165
2014 ES-03 20 32 12 24 12 0 0 52 36 25
2014 ES-04 26 31 19 15 8 2 0 57 23 62
2014 ES-05 33 39 13 7 9 0 0 72 15 46
2014 ES-06 40 30 0 20 0 0 10 78 22 10
2011 ES 21 45 17 11 5 0 1 67 16 149
2011 ES-03 25 40 20 15 0 0 0 65 15 20
2011 ES-04 16 48 11 13 13 0 0 64 25 56
2011 ES-05 17 54 24 5 0 0 0 71 5 41
2011 ES-06 40 30 10 20 0 0 0 70 20 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 30 42 13 9 5 0 0 73 14 241
2018 ES-02 37 42 11 11 0 0 0 79 11 19
2018 ES-03 32 39 16 7 7 0 0 70 14 44
2018 ES-04 26 51 11 5 7 0 0 77 11 88
2018 ES-05 30 37 14 11 7 2 0 68 18 57
2018 ES-06 38 24 19 19 0 0 0 62 19 21
2017 ES 27 48 12 10 3 0 0 75 13 212
2017 ES-02 29 54 11 7 0 0 0 82 7 28
2017 ES-03 25 61 6 8 0 0 0 86 8 36
2017 ES-04 26 38 16 16 4 0 0 64 20 76
2017 ES-05 24 52 9 9 6 0 0 76 15 46
2017 ES-06 38 43 14 0 5 0 0 81 5 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 43 38 10 6 1 0 0 82 8 240
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 44 33 14 7 2 0 0 77 9 43
2018 ES-04 45 44 8 2 1 0 0 89 3 87
2018 ES-05 40 37 5 14 2 2 0 79 16 57
2018 ES-06 59 23 14 5 0 0 0 82 5 22
2017 ES 42 43 10 3 2 0 0 85 5 212
2017 ES-02 39 54 7 0 0 0 0 93 0 28
2017 ES-03 28 58 11 3 0 0 0 86 3 36
2017 ES-04 46 33 14 4 3 0 0 79 7 76
2017 ES-05 44 41 6 4 4 0 0 85 9 46
2017 ES-06 48 47 5 0 0 0 0 95 0 21
2014 ES 41 41 10 4 4 1 1 83 7 165
2014 ES-03 32 52 8 4 4 0 0 84 8 25
2014 ES-04 42 37 11 3 5 2 0 80 8 62
2014 ES-05 46 37 7 7 4 0 0 83 11 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10
2011 ES 41 43 6 7 3 1 0 85 9 151
2011 ES-03 33 57 10 0 0 0 0 90 0 21
2011 ES-04 41 43 2 9 4 2 0 85 13 56
2011 ES-05 37 44 7 7 5 0 0 80 12 41
2011 ES-06 40 30 10 20 0 0 0 70 20 10
2008 ES 40 41 7 6 7 0 0 80 12 123
2008 ES-03 39 56 6 0 0 0 0 94 0 18
2008 ES-04 38 36 10 10 7 0 0 74 17 42
2008 ES-05 42 39 5 5 8 0 0 82 13 38

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 32 41 14 10 3 1 0 73 13 240
2018 ES-02 20 50 15 15 0 0 0 70 15 20
2018 ES-03 33 35 19 9 2 2 0 69 12 43
2018 ES-04 32 40 15 8 5 0 0 72 13 87
2018 ES-05 32 40 11 14 2 2 0 73 16 57
2018 ES-06 27 55 5 14 0 0 0 82 14 22
2017 ES 33 44 10 9 5 0 0 77 13 211
2017 ES-02 29 50 11 11 0 0 0 79 11 28
2017 ES-03 20 53 11 11 6 0 0 72 17 36
2017 ES-04 35 40 12 9 4 0 0 75 13 75
2017 ES-05 35 46 6 4 9 0 0 81 13 46
2017 ES-06 52 33 5 5 5 0 0 86 10 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 46 32 16 4 1 1 0 79 5 238
2018 ES-02 30 40 20 10 0 0 0 70 10 20
2018 ES-03 35 33 21 7 2 2 0 69 10 43
2018 ES-04 56 29 12 3 0 0 0 85 3 86
2018 ES-05 47 30 18 2 2 2 0 79 4 57
2018 ES-06 48 38 10 5 0 0 0 86 5 21
2017 ES 45 38 11 5 0 0 0 83 6 211
2017 ES-02 29 57 11 4 0 0 0 86 4 28
2017 ES-03 39 42 17 3 0 0 0 81 3 36
2017 ES-04 49 31 11 9 0 0 0 80 9 75
2017 ES-05 48 41 6 2 2 0 0 89 4 46
2017 ES-06 53 33 10 5 0 0 0 86 5 21
2014 ES 56 28 10 2 2 0 1 85 5 165
2014 ES-03 44 44 8 0 4 0 0 88 4 25
2014 ES-04 55 32 5 5 3 0 0 87 8 62
2014 ES-05 59 22 15 2 2 0 0 80 4 46
2014 ES-06 100 0 0 0 0 0 0 100 0 10
2011 ES 56 28 12 3 1 0 0 85 3 151
2011 ES-03 67 19 10 5 0 0 0 86 5 21
2011 ES-04 54 30 13 4 0 0 0 84 4 56
2011 ES-05 51 32 12 2 2 0 0 83 5 41
2011 ES-06 50 40 10 0 0 0 0 90 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 33 41 13 8 4 2 0 75 12 240
2018 ES-02 40 40 10 5 5 0 0 80 10 20
2018 ES-03 35 35 9 7 9 5 0 73 17 43
2018 ES-04 31 48 9 10 0 1 0 80 10 87
2018 ES-05 30 35 23 4 7 2 0 66 11 57
2018 ES-06 32 45 9 14 0 0 0 77 14 22
2017 ES 36 46 7 9 2 0 0 82 11 211
2017 ES-02 39 54 0 7 0 0 0 93 7 28
2017 ES-03 31 47 6 17 0 0 0 78 17 36
2017 ES-04 33 40 11 12 4 0 0 73 16 75
2017 ES-05 39 45 9 4 2 0 0 85 6 46
2017 ES-06 43 52 0 5 0 0 0 95 5 21
2014 ES 26 45 10 14 4 0 1 71 18 165
2014 ES-03 24 32 24 12 8 0 0 56 20 25
2014 ES-04 13 61 3 19 3 0 0 74 22 62
2014 ES-05 39 37 11 11 2 0 0 76 13 46
2014 ES-06 40 50 0 10 0 0 0 90 10 10
2011 ES 34 38 17 9 2 0 0 72 11 151
2011 ES-03 33 43 14 10 0 0 0 76 10 21
2011 ES-04 30 34 16 14 5 0 0 64 20 56
2011 ES-05 32 46 15 7 0 0 0 78 7 41
2011 ES-06 40 40 10 10 0 0 0 80 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 43 30 15 7 4 1 0 74 11 237
2018 ES-02 60 15 25 0 0 0 0 75 0 20
2018 ES-03 31 33 12 12 10 2 0 66 22 42
2018 ES-04 50 30 12 8 0 0 0 80 8 86
2018 ES-05 32 38 18 2 9 2 0 71 11 56
2018 ES-06 50 18 23 9 0 0 0 68 9 22
2017 ES 41 38 11 6 3 0 0 80 10 211
2017 ES-02 43 39 14 4 0 0 0 82 4 28
2017 ES-03 42 42 8 6 3 0 0 83 8 36
2017 ES-04 37 37 15 7 4 0 0 75 11 75
2017 ES-05 44 33 9 6 6 0 2 78 13 46
2017 ES-06 48 38 5 10 0 0 0 86 10 21
2014 ES 32 34 15 15 4 0 1 66 19 165
2014 ES-03 28 40 12 12 8 0 0 68 20 25
2014 ES-04 28 32 15 22 3 0 0 60 26 62
2014 ES-05 37 33 13 13 4 0 0 70 17 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 35 37 15 8 2 1 2 74 10 237
2018 ES-02 45 35 10 10 0 0 0 80 10 20
2018 ES-03 33 30 16 12 5 2 2 66 17 43
2018 ES-04 36 40 14 6 0 0 4 79 6 85
2018 ES-05 26 40 18 9 4 2 2 69 13 57
2018 ES-06 41 41 9 9 0 0 0 82 9 22
2017 ES 32 46 11 7 2 0 2 80 9 211
2017 ES-02 39 54 0 4 0 0 4 96 4 28
2017 ES-03 25 55 11 8 0 0 0 81 8 36
2017 ES-04 31 37 23 7 0 0 3 70 7 75
2017 ES-05 33 45 4 6 6 0 4 82 14 46
2017 ES-06 38 52 0 5 5 0 0 91 9 21
2014 ES 31 39 14 8 5 1 2 72 14 165
2014 ES-03 20 48 16 12 4 0 0 68 16 25
2014 ES-04 29 44 10 10 6 0 2 74 16 62
2014 ES-05 32 37 15 9 4 2 0 71 13 46
2014 ES-06 70 30 0 0 0 0 0 100 0 10
2011 ES 36 44 11 5 2 2 1 82 7 151
2011 ES-03 33 57 10 0 0 0 0 90 0 21
2011 ES-04 36 34 11 11 5 4 0 72 17 56
2011 ES-05 29 61 5 2 0 0 2 93 3 41
2011 ES-06 40 40 10 10 0 0 0 80 10 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 39 41 11 7 2 1 0 80 9 240
2018 ES-02 40 35 20 5 0 0 0 75 5 20
2018 ES-03 35 33 21 2 7 2 0 69 10 43
2018 ES-04 47 38 2 11 1 0 0 85 13 87
2018 ES-05 26 51 14 7 0 2 0 79 7 57
2018 ES-06 41 55 5 0 0 0 0 95 0 22
2017 ES 37 43 10 5 4 0 0 80 10 210
2017 ES-02 36 50 11 0 4 0 0 86 4 28
2017 ES-03 29 46 9 11 6 0 0 74 17 35
2017 ES-04 35 43 12 7 4 0 0 77 11 75
2017 ES-05 41 41 6 4 6 0 0 83 11 46
2017 ES-06 53 38 10 0 0 0 0 90 0 21
2014 ES 39 40 8 8 4 1 1 80 12 165
2014 ES-03 32 48 8 4 8 0 0 80 12 25
2014 ES-04 37 40 6 13 2 2 0 79 15 62
2014 ES-05 41 35 13 4 7 0 0 76 11 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10
2011 ES 42 37 13 7 2 0 0 79 9 151
2011 ES-03 48 38 5 10 0 0 0 86 10 21
2011 ES-04 34 41 11 13 2 0 0 75 14 56
2011 ES-05 44 37 17 0 2 0 0 80 2 41
2011 ES-06 70 10 20 0 0 0 0 80 0 10
2008 ES 33 49 10 4 5 0 0 81 9 123
2008 ES-03 39 44 6 6 6 0 0 83 11 18
2008 ES-04 29 60 5 2 5 0 0 88 7 42
2008 ES-05 32 42 18 5 3 0 0 74 8 38

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 49 36 11 2 1 1 0 86 3 241
2018 ES-02 74 16 11 0 0 0 0 89 0 19
2018 ES-03 55 34 5 0 0 5 2 95 0 44
2018 ES-04 52 34 10 3 0 0 0 86 3 86
2018 ES-05 38 43 14 3 2 0 0 81 5 58
2018 ES-06 41 32 18 0 9 0 0 73 9 22
2017 ES 50 38 9 2 0 0 0 88 2 212
2017 ES-02 57 39 4 0 0 0 0 96 0 28
2017 ES-03 56 36 8 0 0 0 0 92 0 36
2017 ES-04 53 37 8 3 0 0 0 89 3 76
2017 ES-05 39 41 13 4 0 2 0 82 4 46
2017 ES-06 43 33 19 0 5 0 0 76 5 21
2014 ES 46 39 8 4 2 0 2 86 6 165
2014 ES-03 68 28 4 0 0 0 0 96 0 25
2014 ES-04 47 39 6 3 5 0 0 86 8 62
2014 ES-05 33 43 15 7 0 0 2 78 7 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10
2011 ES 40 40 13 5 1 0 0 81 6 151
2011 ES-03 38 57 5 0 0 0 0 95 0 21
2011 ES-04 38 41 14 5 2 0 0 79 7 56
2011 ES-05 37 44 17 2 0 0 0 80 2 41
2011 ES-06 60 30 0 0 10 0 0 90 10 10
2008 ES 38 39 12 7 3 0 0 77 11 123
2008 ES-03 67 28 6 0 0 0 0 94 0 18
2008 ES-04 36 45 10 10 0 0 0 81 10 42
2008 ES-05 29 39 16 11 5 0 0 68 16 38

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 7 17 42 23 8 2 1 32 24 244
2018 ES-02 0 10 45 35 10 0 0 45 10 20
2018 ES-03 7 7 39 30 9 7 2 43 15 44
2018 ES-04 8 18 42 20 10 0 1 31 26 88
2018 ES-05 7 24 43 17 5 2 2 23 32 58
2018 ES-06 14 18 36 23 9 0 0 32 32 22
2017 ES 7 19 38 22 8 2 4 32 28 212
2017 ES-02 4 11 39 36 0 11 0 40 16 28
2017 ES-03 3 28 28 22 8 0 11 34 35 36
2017 ES-04 5 24 37 21 11 1 1 32 30 76
2017 ES-05 13 15 44 13 9 2 4 23 30 46
2017 ES-06 10 14 43 19 14 0 0 33 24 21
2014 ES 7 25 38 19 7 1 4 28 33 165
2014 ES-03 12 12 40 24 12 0 0 36 24 25
2014 ES-04 5 32 48 8 3 2 2 12 38 62
2014 ES-05 11 26 35 20 7 0 2 27 38 46
2014 ES-06 0 20 30 20 30 0 0 50 20 10
2011 ES 11 21 39 18 7 1 3 26 33 150
2011 ES-03 5 24 43 19 0 0 10 21 32 21
2011 ES-04 11 23 45 14 5 0 2 20 35 56
2011 ES-05 10 17 41 22 7 0 2 30 28 41
2011 ES-06 30 20 20 10 10 0 10 22 56 10
2008 ES 9 21 37 24 7 0 2 31 31 123
2008 ES-03 6 0 44 28 22 0 0 50 6 18
2008 ES-04 7 21 43 21 7 0 0 29 29 42
2008 ES-05 11 29 37 18 3 0 3 22 41 38

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 5 16 28 29 18 2 2 49 22 242
2018 ES-02 0 5 25 45 25 0 0 70 5 20
2018 ES-03 5 14 30 23 19 7 2 46 21 43
2018 ES-04 8 13 26 31 18 1 2 51 21 87
2018 ES-05 5 26 29 21 14 3 2 36 33 58
2018 ES-06 0 18 32 32 18 0 0 50 18 22
2017 ES 4 11 31 24 21 4 5 50 17 211
2017 ES-02 0 11 18 39 29 4 0 70 11 28
2017 ES-03 6 8 31 19 17 8 11 45 17 36
2017 ES-04 3 12 33 20 29 1 1 51 15 75
2017 ES-05 6 15 33 19 11 6 9 36 26 46
2017 ES-06 5 10 29 38 19 0 0 57 14 21
2014 ES 6 16 37 24 12 1 4 38 23 165
2014 ES-03 8 8 44 24 12 4 0 38 17 25
2014 ES-04 3 21 45 23 6 0 2 30 25 62
2014 ES-05 7 22 26 24 15 0 7 42 30 46
2014 ES-06 10 0 30 30 30 0 0 60 10 10
2011 ES 12 15 21 27 19 1 4 49 29 151
2011 ES-03 10 14 24 19 19 5 10 44 28 21
2011 ES-04 18 13 23 23 21 0 2 45 31 56
2011 ES-05 7 17 24 41 7 0 2 50 25 41
2011 ES-06 20 0 20 20 30 0 10 56 22 10
2008 ES 11 25 20 27 14 1 2 42 38 123
2008 ES-03 11 17 0 33 33 0 6 71 29 18
2008 ES-04 14 31 19 24 12 0 0 36 45 42
2008 ES-05 11 29 29 16 13 3 0 30 41 38

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 12 22 36 17 10 2 2 28 35 244
2018 ES-02 10 10 55 20 5 0 0 25 20 20
2018 ES-03 9 23 30 16 14 7 2 33 35 44
2018 ES-04 11 23 40 16 9 0 1 25 34 88
2018 ES-05 14 28 31 16 7 3 2 24 44 58
2018 ES-06 18 9 23 27 18 0 5 48 29 22
2017 ES 12 25 37 14 9 1 2 24 38 212
2017 ES-02 11 7 54 18 11 0 0 29 18 28
2017 ES-03 11 25 36 14 3 0 11 19 41 36
2017 ES-04 11 28 41 5 14 1 0 20 39 76
2017 ES-05 15 28 28 20 4 2 2 25 45 46
2017 ES-06 19 24 19 29 10 0 0 38 43 21
2014 ES 13 28 28 19 6 1 4 26 44 165
2014 ES-03 20 24 16 20 12 4 4 35 48 25
2014 ES-04 13 37 29 18 2 0 2 20 51 62
2014 ES-05 15 20 37 17 7 0 4 25 36 46
2014 ES-06 10 20 20 30 20 0 0 50 30 10
2011 ES 16 28 28 13 11 2 2 25 46 150
2011 ES-03 5 29 33 19 5 0 10 26 37 21
2011 ES-04 21 34 14 16 11 4 0 28 57 56
2011 ES-05 17 27 41 5 7 0 2 13 45 41
2011 ES-06 20 10 30 30 10 0 0 40 30 10
2008 ES 7 27 31 24 7 1 3 32 35 122
2008 ES-03 6 39 11 28 17 0 0 44 44 18
2008 ES-04 7 22 32 27 10 0 2 38 30 41
2008 ES-05 5 32 37 18 3 3 3 22 39 38

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 7 10 33 31 17 2 1 49 18 240
2018 ES-02 0 5 15 45 30 0 5 79 5 20
2018 ES-03 2 7 32 27 23 7 2 55 10 44
2018 ES-04 6 13 33 33 15 0 0 48 19 85
2018 ES-05 12 11 39 23 14 2 0 38 23 57
2018 ES-06 18 5 32 32 14 0 0 45 23 22
2017 ES 4 11 35 28 18 1 3 48 15 211
2017 ES-02 0 11 11 39 39 0 0 79 11 28
2017 ES-03 0 11 36 33 8 0 11 47 13 36
2017 ES-04 7 5 41 25 20 1 0 46 12 75
2017 ES-05 4 20 39 17 15 2 2 34 25 46
2017 ES-06 10 10 38 33 10 0 0 43 19 21
2014 ES 5 12 37 29 15 0 2 45 18 164
2014 ES-03 4 8 32 32 24 0 0 56 12 25
2014 ES-04 7 11 48 25 10 0 0 35 18 61
2014 ES-05 7 15 35 28 13 0 2 42 22 46
2014 ES-06 0 30 20 30 20 0 0 50 30 10
2011 ES 4 15 34 28 13 1 5 43 20 151
2011 ES-03 0 10 33 29 19 0 10 53 11 21
2011 ES-04 5 13 41 21 14 2 4 38 19 56
2011 ES-05 5 17 37 32 7 0 2 40 23 41
2011 ES-06 0 20 40 20 10 0 10 33 22 10
2008 ES 6 13 27 42 10 0 2 53 19 123
2008 ES-03 6 6 28 33 22 0 6 59 12 18
2008 ES-04 5 12 24 55 5 0 0 60 17 42
2008 ES-05 8 8 37 45 0 0 3 46 16 38

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 7 14 35 23 16 2 3 41 22 243
2018 ES-02 5 0 21 37 32 0 5 72 6 19
2018 ES-03 5 11 34 14 27 7 2 45 18 44
2018 ES-04 8 11 35 22 17 1 6 41 21 88
2018 ES-05 9 21 41 16 10 3 0 27 30 58
2018 ES-06 5 23 23 41 5 0 5 48 29 22
2017 ES 7 18 27 24 18 1 5 45 27 211
2017 ES-02 0 18 14 29 29 4 7 64 20 28
2017 ES-03 3 23 20 26 17 0 12 48 29 35
2017 ES-04 5 17 30 20 25 1 1 46 23 76
2017 ES-05 13 15 30 29 4 2 6 36 31 46
2017 ES-06 19 14 29 19 14 0 5 35 35 21
2014 ES 8 18 34 24 12 1 4 38 27 165
2014 ES-03 4 12 40 28 12 4 0 42 17 25
2014 ES-04 6 19 39 26 8 0 2 35 26 62
2014 ES-05 15 17 39 20 7 0 2 27 33 46
2014 ES-06 10 30 0 20 40 0 0 60 40 10
2011 ES 12 12 34 23 14 2 3 39 25 150
2011 ES-03 10 5 43 14 19 0 10 37 16 21
2011 ES-04 16 13 29 22 15 2 4 38 31 55
2011 ES-05 7 12 46 24 7 2 0 33 20 41
2011 ES-06 10 10 40 30 10 0 0 40 20 10
2008 ES 7 16 32 23 17 0 5 42 25 123
2008 ES-03 0 17 22 22 33 0 6 59 18 18
2008 ES-04 5 19 36 24 17 0 0 40 24 42
2008 ES-05 13 18 32 24 5 0 8 31 34 38

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 5 13 37 23 15 4 4 40 20 243
2018 ES-02 0 10 20 30 25 5 10 65 12 20
2018 ES-03 5 16 30 25 16 7 2 45 23 44
2018 ES-04 5 13 40 22 16 2 2 40 18 87
2018 ES-05 10 16 38 17 10 3 5 30 28 58
2018 ES-06 5 14 32 32 14 0 5 48 19 22
2017 ES 7 11 30 25 15 5 7 45 20 210
2017 ES-02 7 4 18 36 21 11 4 67 13 28
2017 ES-03 9 17 40 6 11 6 12 21 31 35
2017 ES-04 7 12 29 24 20 5 4 48 20 76
2017 ES-05 6 9 37 24 15 2 7 43 17 46
2017 ES-06 5 15 20 45 0 0 15 53 24 20
2014 ES 4 14 30 33 15 1 3 50 18 165
2014 ES-03 0 12 36 32 16 0 4 50 13 25
2014 ES-04 0 21 31 31 15 3 0 47 22 62
2014 ES-05 9 9 37 37 7 0 2 44 18 46
2014 ES-06 10 20 0 50 20 0 0 70 30 10
2011 ES 13 14 26 23 15 4 5 42 30 151
2011 ES-03 14 19 29 14 14 0 10 32 37 21
2011 ES-04 18 14 27 18 16 4 4 37 35 56
2011 ES-05 10 15 22 39 7 5 2 50 26 41
2011 ES-06 10 0 40 10 40 0 0 50 10 10
2008 ES 17 26 33 12 7 2 3 20 45 123
2008 ES-03 17 6 28 17 28 6 0 47 24 18
2008 ES-04 19 31 36 10 2 0 2 12 51 42
2008 ES-05 16 32 39 8 3 0 3 11 49 38

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 11 14 41 18 10 5 2 30 27 244
2018 ES-02 0 15 20 30 20 15 0 59 18 20
2018 ES-03 9 11 41 20 9 7 2 33 23 44
2018 ES-04 8 9 50 16 11 3 2 29 18 88
2018 ES-05 17 24 28 17 7 2 5 26 44 58
2018 ES-06 14 18 45 14 9 0 0 23 32 22
2017 ES 13 18 35 17 9 2 5 28 33 212
2017 ES-02 7 11 29 32 14 4 4 50 19 28
2017 ES-03 8 22 33 14 3 8 11 21 38 36
2017 ES-04 13 18 43 12 13 0 0 25 32 76
2017 ES-05 19 22 30 13 6 2 7 22 45 46
2017 ES-06 14 14 29 33 5 0 5 40 30 21
2014 ES 12 14 32 28 8 3 4 38 27 165
2014 ES-03 8 12 48 20 4 4 4 26 22 25
2014 ES-04 11 19 26 26 10 5 3 39 33 62
2014 ES-05 17 11 30 32 7 0 2 40 29 46
2014 ES-06 0 20 20 40 20 0 0 60 20 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 28 30 17 6 4 10 5 68 12 244
2018 ES-02 30 20 10 5 5 25 5 71 14 20
2018 ES-03 23 27 18 7 5 16 5 63 14 44
2018 ES-04 30 36 17 3 2 7 5 74 6 88
2018 ES-05 29 21 16 9 7 9 10 62 19 58
2018 ES-06 27 32 23 5 5 9 0 65 10 22
2017 ES 28 32 14 7 6 5 7 69 15 212
2017 ES-02 36 36 4 7 0 4 14 87 9 28
2017 ES-03 25 30 22 3 6 11 3 65 10 36
2017 ES-04 28 30 16 11 7 3 7 64 19 76
2017 ES-05 20 35 15 6 11 6 7 62 20 46
2017 ES-06 33 33 10 5 5 5 10 78 11 21
2014 ES 30 28 14 10 7 5 5 65 19 165
2014 ES-03 28 24 28 12 4 4 0 54 17 25
2014 ES-04 29 29 13 13 6 6 3 64 21 62
2014 ES-05 28 30 13 9 9 4 7 66 20 46
2014 ES-06 40 50 10 0 0 0 0 90 0 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 46 31 9 7 7 1 0 77 13 241
2018 ES-02 55 20 15 5 5 0 0 75 10 20
2018 ES-03 39 32 11 9 7 2 0 72 16 44
2018 ES-04 46 36 10 3 5 0 0 82 8 87
2018 ES-05 45 27 5 9 13 2 0 73 22 56
2018 ES-06 50 27 9 9 0 5 0 81 10 22
2017 ES 46 32 8 8 6 1 1 79 13 212
2017 ES-02 61 29 4 4 0 0 4 93 4 28
2017 ES-03 36 33 14 6 6 6 0 74 12 36
2017 ES-04 41 35 8 8 8 0 0 76 16 76
2017 ES-05 44 30 6 13 6 0 0 74 19 46
2017 ES-06 62 24 0 5 5 0 5 90 10 21
2014 ES 46 22 13 13 4 1 1 69 17 165
2014 ES-03 40 20 20 12 8 0 0 60 20 25
2014 ES-04 36 31 13 18 2 2 0 67 20 62
2014 ES-05 54 17 15 9 4 0 0 72 13 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 14 16 16 11 10 27 4 45 31 243
2018 ES-02 15 10 5 15 0 50 5 56 33 20
2018 ES-03 14 23 16 11 5 32 0 53 23 44
2018 ES-04 14 17 23 10 7 25 5 44 24 88
2018 ES-05 14 14 14 11 23 19 5 37 44 57
2018 ES-06 18 14 9 14 9 32 5 50 36 22
2017 ES 10 19 17 12 10 26 6 42 33 211
2017 ES-02 11 21 11 11 4 32 11 56 25 28
2017 ES-03 14 14 25 14 3 28 3 40 24 36
2017 ES-04 9 15 19 7 16 31 4 37 35 75
2017 ES-05 6 22 11 22 11 20 9 39 46 46
2017 ES-06 10 38 19 5 14 10 5 55 22 21
2014 ES 8 21 17 17 13 18 5 39 39 165
2014 ES-03 0 16 28 24 12 12 8 20 45 25
2014 ES-04 11 16 18 19 11 21 3 36 40 62
2014 ES-05 11 30 7 17 17 15 2 50 42 46
2014 ES-06 20 30 10 20 0 20 0 63 25 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 54 32 6 5 2 0 0 87 8 241
2018 ES-02 63 32 0 0 5 0 0 95 5 19
2018 ES-03 57 30 9 0 2 2 0 88 2 44
2018 ES-04 57 30 7 6 0 0 0 87 6 87
2018 ES-05 48 29 7 10 5 0 0 78 16 58
2018 ES-06 52 43 0 5 0 0 0 95 5 21
2017 ES 47 35 9 5 3 0 0 83 8 211
2017 ES-02 68 25 7 0 0 0 0 93 0 28
2017 ES-03 39 36 19 6 0 0 0 75 6 36
2017 ES-04 45 36 9 5 4 0 0 81 9 75
2017 ES-05 46 37 2 11 4 0 0 83 15 46
2017 ES-06 52 29 10 0 5 0 5 85 5 21
2014 ES 45 39 5 8 2 0 1 84 10 165
2014 ES-03 36 36 24 0 4 0 0 72 4 25
2014 ES-04 42 42 3 11 2 0 0 84 13 62
2014 ES-05 52 32 0 11 4 0 0 85 15 46
2014 ES-06 80 20 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 44 39 11 2 2 2 0 85 4 244
2018 ES-02 40 35 15 0 5 5 0 79 5 20
2018 ES-03 41 41 9 0 5 2 2 86 5 44
2018 ES-04 49 34 14 2 0 1 0 84 2 88
2018 ES-05 43 38 9 3 3 3 0 84 7 58
2018 ES-06 45 50 5 0 0 0 0 95 0 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 43 33 12 5 4 1 2 79 9 243
2018 ES-02 45 35 15 0 5 0 0 80 5 20
2018 ES-03 33 35 12 5 5 2 9 76 11 43
2018 ES-04 50 33 8 7 1 0 1 84 8 88
2018 ES-05 47 28 10 3 9 3 0 77 13 58
2018 ES-06 27 41 23 9 0 0 0 68 9 22
2017 ES 50 32 9 7 3 0 0 81 9 212
2017 ES-02 57 29 7 7 0 0 0 86 7 28
2017 ES-03 47 33 11 6 3 0 0 81 8 36
2017 ES-04 45 32 11 8 4 1 0 77 12 76
2017 ES-05 57 30 4 4 4 0 0 87 9 46
2017 ES-06 33 43 15 10 0 0 0 76 10 21
2014 ES 40 30 12 11 5 1 1 71 17 165
2014 ES-03 36 32 24 0 8 0 0 68 8 25
2014 ES-04 31 37 10 16 5 2 0 69 21 62
2014 ES-05 48 28 11 9 4 0 0 76 13 46
2014 ES-06 60 20 0 20 0 0 0 80 20 10
2011 ES 36 40 10 8 5 1 1 77 13 151
2011 ES-03 33 48 10 5 5 0 0 81 10 21
2011 ES-04 27 36 13 13 11 0 2 64 24 56
2011 ES-05 37 51 10 2 0 0 0 88 2 41
2011 ES-06 60 10 0 30 0 0 0 70 30 10
2008 ES 32 37 7 18 4 1 2 71 23 123
2008 ES-03 33 39 6 11 0 6 6 81 13 18
2008 ES-04 29 33 7 26 5 0 0 62 31 42
2008 ES-05 32 39 11 11 8 0 0 71 18 38

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 50 30 7 6 2 3 2 84 8 243
2018 ES-02 60 25 10 0 0 5 0 89 0 20
2018 ES-03 37 33 9 5 2 2 12 81 8 43
2018 ES-04 53 30 6 6 2 3 0 86 8 88
2018 ES-05 50 26 5 10 3 5 0 80 15 58
2018 ES-06 50 41 9 0 0 0 0 91 0 22
2017 ES 51 30 9 5 3 1 1 83 8 212
2017 ES-02 57 29 7 4 0 0 4 89 4 28
2017 ES-03 45 33 8 0 6 6 3 85 6 36
2017 ES-04 46 30 11 8 4 1 0 77 12 76
2017 ES-05 52 26 13 6 2 0 0 78 9 46
2017 ES-06 62 38 0 0 0 0 0 100 0 21
2014 ES 47 30 10 5 6 0 2 78 11 165
2014 ES-03 44 28 20 4 4 0 0 72 8 25
2014 ES-04 36 34 13 11 6 0 0 69 18 62
2014 ES-05 54 32 4 0 4 0 4 91 5 46
2014 ES-06 70 10 20 0 0 0 0 80 0 10
2011 ES 44 34 10 3 5 4 1 81 8 151
2011 ES-03 33 57 5 0 5 0 0 90 5 21
2011 ES-04 32 30 14 5 7 9 2 70 14 56
2011 ES-05 46 41 10 2 0 0 0 88 2 41
2011 ES-06 70 10 0 0 20 0 0 80 20 10
2008 ES 40 35 11 6 6 2 0 77 12 123
2008 ES-03 39 44 0 6 6 6 0 88 12 18
2008 ES-04 31 38 14 10 5 2 0 71 15 42
2008 ES-05 47 26 13 3 11 0 0 74 13 38

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 44 36 9 6 3 0 1 81 10 242
2018 ES-02 55 30 5 10 0 0 0 85 10 20
2018 ES-03 36 31 17 5 5 0 7 72 10 42
2018 ES-04 43 47 5 3 2 0 0 90 6 88
2018 ES-05 48 26 10 9 5 2 0 75 14 58
2018 ES-06 41 32 14 14 0 0 0 73 14 22
2017 ES 52 30 7 6 4 0 0 83 10 210
2017 ES-02 50 43 4 4 0 0 0 93 4 28
2017 ES-03 40 34 17 3 3 0 3 77 6 35
2017 ES-04 53 26 7 7 8 0 0 79 15 76
2017 ES-05 61 24 6 6 2 0 0 85 9 46
2017 ES-06 50 40 0 10 0 0 0 90 10 20
2014 ES 44 30 8 8 7 1 1 75 16 165
2014 ES-03 44 36 16 0 4 0 0 80 4 25
2014 ES-04 36 34 8 11 11 0 0 69 22 62
2014 ES-05 50 26 9 9 4 2 0 78 13 46
2014 ES-06 60 30 0 10 0 0 0 90 10 10
2011 ES 44 36 8 9 3 0 0 80 12 151
2011 ES-03 33 52 10 5 0 0 0 86 5 21
2011 ES-04 36 39 5 14 5 0 0 75 20 56
2011 ES-05 44 37 15 2 2 0 0 80 5 41
2011 ES-06 70 10 0 10 10 0 0 80 20 10
2008 ES 37 41 4 8 8 1 0 80 16 123
2008 ES-03 39 50 6 6 0 0 0 89 6 18
2008 ES-04 26 52 5 10 7 0 0 79 17 42
2008 ES-05 39 37 3 8 13 0 0 76 21 38

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 58 24 9 3 3 2 1 85 6 241
2018 ES-02 65 20 5 10 0 0 0 85 10 20
2018 ES-03 44 23 16 0 5 5 7 76 5 43
2018 ES-04 62 26 6 3 1 1 0 90 5 87
2018 ES-05 60 22 7 3 5 2 0 84 9 58
2018 ES-06 52 24 14 0 5 5 0 80 5 21
2017 ES 63 25 5 4 3 0 0 88 7 212
2017 ES-02 75 25 0 0 0 0 0 100 0 28
2017 ES-03 58 22 11 6 3 0 0 81 8 36
2017 ES-04 59 29 3 5 4 0 0 88 9 76
2017 ES-05 59 24 9 4 4 0 0 83 9 46
2017 ES-06 71 24 5 0 0 0 0 95 0 21

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 51 30 8 6 3 1 1 82 9 243
2018 ES-02 50 30 5 15 0 0 0 80 15 20
2018 ES-03 40 30 9 9 7 0 5 73 17 43
2018 ES-04 56 31 9 2 2 0 0 86 5 88
2018 ES-05 55 26 5 7 3 3 0 84 11 58
2018 ES-06 41 36 14 5 5 0 0 77 9 22
2017 ES 58 24 9 5 3 0 0 82 9 211
2017 ES-02 54 25 11 11 0 0 0 79 11 28
2017 ES-03 50 28 14 3 6 0 0 78 8 36
2017 ES-04 60 20 9 5 5 0 0 80 11 76
2017 ES-05 54 28 11 4 2 0 0 83 6 46
2017 ES-06 65 30 0 5 0 0 0 95 5 20
2014 ES 49 28 12 5 7 0 1 77 12 165
2014 ES-03 64 16 16 0 4 0 0 80 4 25
2014 ES-04 32 37 13 8 10 0 0 69 18 62
2014 ES-05 57 26 11 2 4 0 0 83 7 46
2014 ES-06 70 10 10 10 0 0 0 80 10 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 31 19 13 0 0 13 25 80 0 16
2018 ES-06 27 9 9 0 0 18 36 80 0 11
2017 ES 23 15 46 0 0 0 15 45 0 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 38 14 6 5 8 0 72 12 244
2018 ES-02 35 35 10 0 0 20 0 88 0 20
2018 ES-03 34 34 16 0 7 9 0 75 8 44
2018 ES-04 31 48 11 3 3 3 0 81 7 88
2018 ES-05 16 31 21 14 10 9 0 51 26 58
2018 ES-06 45 18 14 14 0 9 0 70 15 22
2017 ES 35 29 18 6 5 8 0 69 11 212
2017 ES-02 54 36 7 0 0 4 0 93 0 28
2017 ES-03 36 22 19 6 6 11 0 66 12 36
2017 ES-04 33 32 17 7 4 8 0 70 11 76
2017 ES-05 22 24 28 9 11 6 0 49 21 46
2017 ES-06 47 33 10 5 0 5 0 85 5 21
2014 ES 33 30 10 12 7 8 1 69 20 165
2014 ES-03 36 28 8 12 8 4 4 70 22 25
2014 ES-04 26 37 10 13 5 10 0 70 20 62
2014 ES-05 37 24 13 11 11 4 0 64 23 46
2014 ES-06 50 30 0 0 0 20 0 100 0 10
2011 ES 23 35 25 8 3 5 1 62 12 150
2011 ES-03 19 38 24 10 0 10 0 63 11 21
2011 ES-04 18 34 27 9 4 9 0 57 14 56
2011 ES-05 13 43 33 5 5 3 0 56 10 40
2011 ES-06 80 0 0 10 10 0 0 80 20 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 27 35 16 11 7 4 0 65 19 242
2018 ES-02 35 45 10 0 0 10 0 89 0 20
2018 ES-03 32 27 18 5 11 7 0 63 17 44
2018 ES-04 29 46 14 6 5 1 0 76 10 87
2018 ES-05 16 24 21 24 12 3 0 41 38 58
2018 ES-06 38 24 10 19 5 5 0 65 25 21
2017 ES 34 34 11 12 7 2 0 69 19 212
2017 ES-02 50 36 14 0 0 0 0 86 0 28
2017 ES-03 34 42 11 6 6 3 0 77 11 36
2017 ES-04 33 35 11 11 9 1 0 69 20 76
2017 ES-05 24 20 11 30 11 4 0 46 43 46
2017 ES-06 38 43 10 5 5 0 0 81 10 21
2014 ES 25 31 18 17 8 1 1 57 25 165
2014 ES-03 24 24 24 16 12 0 0 48 28 25
2014 ES-04 19 37 18 16 10 0 0 57 26 62
2014 ES-05 28 28 15 17 9 2 0 58 27 46
2014 ES-06 50 40 0 10 0 0 0 90 10 10
2011 ES 21 39 16 15 5 3 0 62 21 150
2011 ES-03 24 29 14 24 0 10 0 58 26 21
2011 ES-04 14 43 14 18 9 2 0 58 27 56
2011 ES-05 15 43 23 13 5 3 0 59 18 40
2011 ES-06 50 30 0 10 10 0 0 80 20 10
2008 ES 18 44 20 9 8 2 0 63 17 123
2008 ES-03 28 39 28 6 0 0 0 67 6 18
2008 ES-04 12 40 21 14 7 5 0 55 23 42
2008 ES-05 5 58 18 5 13 0 0 63 18 38

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 18 31 21 15 9 7 0 52 26 243
2018 ES-02 20 55 10 10 0 5 0 79 11 20
2018 ES-03 25 25 23 9 9 9 0 55 20 44
2018 ES-04 17 38 22 13 7 5 0 57 20 88
2018 ES-05 10 24 21 24 16 5 0 36 42 58
2018 ES-06 14 19 24 14 14 14 0 39 33 21
2017 ES 25 33 16 11 6 8 0 63 19 212
2017 ES-02 36 39 11 11 0 4 0 78 11 28
2017 ES-03 31 33 14 11 3 8 0 70 15 36
2017 ES-04 28 33 17 8 7 8 0 66 16 76
2017 ES-05 13 22 19 22 13 9 2 39 39 46
2017 ES-06 24 48 10 5 5 10 0 79 11 21
2014 ES 16 37 16 19 9 2 1 54 29 165
2014 ES-03 12 36 20 24 8 0 0 48 32 25
2014 ES-04 14 34 16 21 13 2 0 49 34 62
2014 ES-05 15 39 15 15 11 4 0 57 27 46
2014 ES-06 20 60 0 10 0 10 0 89 11 10
2011 ES 11 40 17 15 7 11 0 57 25 150
2011 ES-03 10 29 19 14 10 19 0 47 29 21
2011 ES-04 7 41 14 20 7 11 0 54 30 56
2011 ES-05 8 40 23 18 5 8 0 51 24 40
2011 ES-06 0 70 0 0 20 10 0 78 22 10
2008 ES 7 38 22 15 9 7 1 50 27 123
2008 ES-03 22 28 28 11 6 6 0 53 18 18
2008 ES-04 5 31 29 21 7 7 0 38 31 42
2008 ES-05 3 45 13 21 13 5 0 50 36 38

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 15 32 19 19 11 4 0 49 31 243
2018 ES-02 15 55 15 10 0 5 0 74 11 20
2018 ES-03 20 23 20 18 9 9 0 48 30 44
2018 ES-04 14 39 20 18 8 1 0 53 26 88
2018 ES-05 10 22 16 28 22 2 0 33 51 58
2018 ES-06 14 29 29 19 5 5 0 45 25 21
2017 ES 21 38 14 15 11 1 0 60 26 212
2017 ES-02 36 46 11 7 0 0 0 82 7 28
2017 ES-03 25 36 19 6 14 0 0 61 19 36
2017 ES-04 20 33 17 15 14 1 0 53 29 76
2017 ES-05 11 37 13 24 11 4 0 50 36 46
2017 ES-06 19 52 5 14 10 0 0 71 24 21
2014 ES 16 38 16 17 11 2 1 55 29 165
2014 ES-03 16 32 16 20 16 0 0 48 36 25
2014 ES-04 13 40 13 19 11 3 0 55 32 62
2014 ES-05 13 37 17 13 15 4 0 52 30 46
2014 ES-06 30 50 10 10 0 0 0 80 10 10
2011 ES 13 43 13 17 11 3 1 58 29 151
2011 ES-03 14 57 10 10 10 0 0 71 19 21
2011 ES-04 9 43 14 18 13 4 0 54 31 56
2011 ES-05 10 39 12 24 12 2 0 50 38 41
2011 ES-06 10 60 10 0 20 0 0 70 20 10
2008 ES 11 37 20 14 16 2 0 49 31 123
2008 ES-03 17 39 22 6 11 6 0 59 18 18
2008 ES-04 7 33 26 17 17 0 0 40 33 42
2008 ES-05 8 32 21 21 18 0 0 39 39 38
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 28 44 16 8 2 2 0 73 10 243
2018 ES-02 15 60 15 10 0 0 0 75 10 20
2018 ES-03 34 34 14 9 2 7 0 73 12 44
2018 ES-04 29 53 15 2 1 0 0 82 3 87
2018 ES-05 22 37 20 15 3 2 0 60 19 59
2018 ES-06 38 29 19 5 5 5 0 70 10 21
2017 ES 30 44 17 5 3 0 0 75 8 212
2017 ES-02 29 57 11 0 0 4 0 89 0 28
2017 ES-03 33 36 25 3 3 0 0 70 6 36
2017 ES-04 26 51 14 7 1 0 0 78 8 76
2017 ES-05 31 39 15 6 9 0 0 70 15 46
2017 ES-06 33 29 29 10 0 0 0 62 10 21
2014 ES 30 45 14 7 1 1 1 77 9 165
2014 ES-03 40 20 32 8 0 0 0 60 8 25
2014 ES-04 29 53 13 5 0 0 0 82 5 62
2014 ES-05 22 48 7 15 4 4 0 73 20 46
2014 ES-06 50 50 0 0 0 0 0 100 0 10
2011 ES 33 38 15 7 5 1 0 72 12 150
2011 ES-03 40 45 10 0 5 0 0 85 5 20
2011 ES-04 36 23 23 7 9 2 0 60 16 56
2011 ES-05 17 56 12 12 2 0 0 73 15 41
2011 ES-06 60 30 0 0 10 0 0 90 10 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 40 14 9 3 4 1 73 13 242
2018 ES-02 20 40 20 20 0 0 0 60 20 20
2018 ES-03 25 45 14 9 2 5 0 74 12 44
2018 ES-04 31 44 15 5 1 5 0 78 6 87
2018 ES-05 29 34 10 10 9 3 3 69 20 58
2018 ES-06 38 38 14 5 0 5 0 80 5 21
2017 ES 39 34 10 10 3 3 1 76 13 212
2017 ES-02 39 43 7 4 0 4 4 88 4 28
2017 ES-03 33 36 11 14 6 0 0 69 19 36
2017 ES-04 41 29 8 14 4 4 0 73 19 76
2017 ES-05 39 35 13 7 0 4 2 79 7 46
2017 ES-06 38 29 19 5 5 0 5 70 10 21
2014 ES 40 37 8 7 4 3 1 80 11 164
2014 ES-03 32 24 16 12 8 8 0 61 22 25
2014 ES-04 44 42 2 11 2 0 0 86 13 62
2014 ES-05 35 40 16 4 2 2 0 77 7 45
2014 ES-06 60 40 0 0 0 0 0 100 0 10
2011 ES 32 37 11 13 3 3 2 72 17 150
2011 ES-03 40 50 5 5 0 0 0 90 5 20
2011 ES-04 32 30 13 13 5 4 4 67 19 56
2011 ES-05 15 54 15 12 2 2 0 70 15 41
2011 ES-06 60 10 10 10 0 10 0 78 11 10
2008 ES 24 44 11 8 7 6 0 72 17 122
2008 ES-03 17 61 6 6 0 11 0 88 6 18
2008 ES-04 32 41 7 7 7 5 0 77 15 41
2008 ES-05 18 42 16 13 11 0 0 61 24 38

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 32 45 13 5 2 2 0 79 8 242
2018 ES-02 25 60 10 0 0 5 0 89 0 20
2018 ES-03 39 39 9 7 2 5 0 81 10 44
2018 ES-04 36 47 13 3 1 0 0 83 5 86
2018 ES-05 22 46 14 12 3 3 0 70 16 59
2018 ES-06 38 38 24 0 0 0 0 76 0 21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 17 23 20 15 9 15 0 47 29 243
2018 ES-02 20 35 35 0 0 10 0 61 0 20
2018 ES-03 20 23 11 20 11 14 0 50 37 44
2018 ES-04 15 23 25 16 6 14 1 45 26 87
2018 ES-05 15 20 15 15 15 19 0 44 38 59
2018 ES-06 14 14 24 19 10 19 0 35 35 21
2017 ES 17 21 15 17 11 16 4 47 35 212
2017 ES-02 21 25 32 0 7 14 0 54 8 28
2017 ES-03 17 31 14 14 14 8 3 53 31 36
2017 ES-04 18 12 13 22 11 21 3 40 43 76
2017 ES-05 13 24 9 22 11 15 6 47 42 46
2017 ES-06 14 19 10 19 10 19 10 47 40 21
2014 ES 9 22 17 23 11 15 3 38 42 165
2014 ES-03 4 16 12 28 8 24 8 29 53 25
2014 ES-04 8 23 14 26 13 16 0 37 46 62
2014 ES-05 7 26 26 20 11 7 4 36 34 46
2014 ES-06 30 30 0 20 0 20 0 75 25 10
2011 ES 11 21 16 15 13 21 3 43 37 150
2011 ES-03 5 43 19 14 10 10 0 53 26 21
2011 ES-04 9 13 14 21 14 23 5 30 50 56
2011 ES-05 8 28 20 13 13 20 0 44 31 40
2011 ES-06 20 10 10 10 20 30 0 43 43 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 21 35 20 12 7 5 0 59 20 243
2018 ES-02 30 40 20 5 5 0 0 70 10 20
2018 ES-03 25 36 20 5 7 7 0 66 12 44
2018 ES-04 17 38 23 11 8 2 0 56 20 87
2018 ES-05 15 31 22 17 8 7 0 49 27 59
2018 ES-06 24 29 10 19 10 5 5 58 32 21
2017 ES 29 37 16 10 7 1 0 67 17 212
2017 ES-02 54 25 18 4 0 0 0 79 4 28
2017 ES-03 34 33 11 6 14 3 0 69 20 36
2017 ES-04 25 39 18 12 3 3 0 66 15 76
2017 ES-05 26 33 15 13 11 0 2 60 24 46
2017 ES-06 19 57 10 5 10 0 0 76 14 21
2014 ES 23 31 18 13 13 1 1 55 26 165
2014 ES-03 16 28 12 20 20 4 0 46 42 25
2014 ES-04 26 26 19 14 15 0 0 52 29 62
2014 ES-05 17 39 24 7 13 0 0 56 20 46
2014 ES-06 40 40 10 10 0 0 0 80 10 10
2011 ES 20 45 16 10 7 2 1 66 17 150
2011 ES-03 19 67 5 5 5 0 0 86 10 21
2011 ES-04 22 36 15 11 13 4 0 60 25 55
2011 ES-05 15 44 24 12 2 2 0 60 15 41
2011 ES-06 10 50 20 10 10 0 0 60 20 10
2008 ES 23 38 12 17 10 0 0 61 27 123
2008 ES-03 28 39 17 17 0 0 0 67 17 18
2008 ES-04 17 48 12 17 7 0 0 64 24 42
2008 ES-05 16 29 16 21 18 0 0 45 39 38

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 22 28 16 16 14 2 2 52 31 241
2018 ES-02 30 35 15 5 10 5 0 68 16 20
2018 ES-03 32 34 7 16 7 5 0 69 24 44
2018 ES-04 17 29 19 20 14 1 0 47 34 86
2018 ES-05 14 28 19 17 17 3 2 44 36 58
2018 ES-06 29 5 19 14 19 0 14 39 39 21
2017 ES 27 31 11 15 14 2 0 59 29 212
2017 ES-02 36 39 7 7 4 7 0 81 12 28
2017 ES-03 34 28 6 17 14 3 0 63 31 36
2017 ES-04 25 28 13 15 17 3 0 54 32 76
2017 ES-05 22 28 15 22 13 0 0 50 35 46
2017 ES-06 24 48 15 5 10 0 0 71 14 21
2014 ES 19 31 13 18 18 1 1 51 36 165
2014 ES-03 20 12 12 28 28 0 0 32 56 25
2014 ES-04 16 35 16 15 18 0 0 52 32 62
2014 ES-05 20 32 11 22 15 0 0 52 37 46
2014 ES-06 40 30 10 20 0 0 0 70 20 10
2011 ES 19 28 16 19 14 2 2 49 35 150
2011 ES-03 29 33 14 24 0 0 0 62 24 21
2011 ES-04 16 27 13 22 18 4 0 45 42 55
2011 ES-05 12 27 20 24 15 0 2 40 40 41
2011 ES-06 10 20 30 10 30 0 0 30 40 10
2008 ES 25 36 10 15 12 1 1 62 28 123
2008 ES-03 39 33 0 17 6 6 0 76 24 18
2008 ES-04 17 48 12 12 12 0 0 64 24 42
2008 ES-05 16 32 16 21 16 0 0 47 37 38

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 23 37 22 10 5 3 0 61 16 243
2018 ES-02 30 25 25 10 0 10 0 61 11 20
2018 ES-03 23 36 23 11 2 5 0 62 14 44
2018 ES-04 18 47 25 6 1 2 0 67 7 87
2018 ES-05 19 34 22 10 12 3 0 54 23 59
2018 ES-06 43 14 14 14 14 0 0 57 29 21
2017 ES 22 41 20 11 3 3 0 65 15 212
2017 ES-02 21 57 14 4 0 4 0 81 4 28
2017 ES-03 23 28 25 17 3 6 0 53 21 36
2017 ES-04 21 45 22 8 4 0 0 66 12 76
2017 ES-05 17 37 17 17 4 6 0 58 23 46
2017 ES-06 33 38 15 10 0 5 0 75 10 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 46 34 10 3 1 5 0 85 4 243
2018 ES-02 55 40 5 0 0 0 0 95 0 20
2018 ES-03 45 25 11 7 2 9 0 78 10 44
2018 ES-04 49 36 7 1 1 6 0 90 2 87
2018 ES-05 36 36 19 3 2 3 0 75 5 58
2018 ES-06 50 36 0 5 0 9 0 95 5 22
2017 ES 39 41 11 4 0 4 0 84 5 212
2017 ES-02 57 39 4 0 0 0 0 96 0 28
2017 ES-03 36 39 19 6 0 0 0 75 6 36
2017 ES-04 35 45 9 4 1 5 0 85 6 76
2017 ES-05 33 43 11 4 0 9 0 83 5 46
2017 ES-06 52 24 15 5 0 5 0 80 5 21
2014 ES 47 29 11 6 1 5 1 80 8 165
2014 ES-03 44 24 16 8 0 8 0 74 9 25
2014 ES-04 42 39 11 6 2 0 0 81 8 62
2014 ES-05 41 28 13 4 2 11 0 78 7 46
2014 ES-06 80 10 0 10 0 0 0 90 10 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 37 43 13 3 1 2 0 82 5 242
2018 ES-02 53 32 16 0 0 0 0 84 0 19
2018 ES-03 45 30 16 5 0 5 0 79 5 44
2018 ES-04 33 48 14 5 0 0 0 82 5 87
2018 ES-05 22 53 16 3 3 2 0 77 7 58
2018 ES-06 50 36 0 0 5 9 0 95 5 22
2017 ES 40 44 8 6 2 0 0 84 8 212
2017 ES-02 50 50 0 0 0 0 0 100 0 28
2017 ES-03 34 44 11 11 0 0 0 78 11 36
2017 ES-04 41 42 11 4 1 1 0 84 5 76
2017 ES-05 37 46 4 6 6 0 0 83 13 46
2017 ES-06 43 38 5 14 0 0 0 81 14 21
2014 ES 44 33 7 10 4 2 1 79 14 165
2014 ES-03 32 36 12 8 8 4 0 71 17 25
2014 ES-04 40 40 5 11 3 0 0 81 15 62
2014 ES-05 43 28 9 11 2 7 0 77 14 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10
2011 ES 35 35 11 9 5 5 0 73 15 150
2011 ES-03 40 30 15 5 0 10 0 78 6 20
2011 ES-04 32 27 16 7 11 7 0 63 19 56
2011 ES-05 34 39 12 12 2 0 0 73 15 41
2011 ES-06 30 60 0 10 0 0 0 90 10 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 47 39 9 3 1 0 0 86 5 243
2018 ES-02 65 30 5 0 0 0 0 95 0 20
2018 ES-03 55 34 5 2 2 2 0 91 5 44
2018 ES-04 53 37 8 1 1 0 0 90 2 87
2018 ES-05 26 47 19 7 2 0 0 72 9 58
2018 ES-06 50 41 5 5 0 0 0 91 5 22
2017 ES 47 39 8 4 1 0 0 86 6 212
2017 ES-02 64 32 4 0 0 0 0 96 0 28
2017 ES-03 45 33 14 3 3 3 0 80 6 36
2017 ES-04 47 41 8 4 0 0 0 88 4 76
2017 ES-05 37 46 9 4 4 0 0 83 9 46
2017 ES-06 47 38 0 15 0 0 0 85 15 21
2014 ES 48 33 11 5 2 0 1 82 7 165
2014 ES-03 48 20 24 0 8 0 0 68 8 25
2014 ES-04 47 40 8 5 0 0 0 87 5 62
2014 ES-05 46 33 15 7 0 0 0 78 7 46
2014 ES-06 70 20 0 10 0 0 0 90 10 10
2011 ES 40 45 8 2 5 1 0 85 7 150
2011 ES-03 40 55 0 0 0 5 0 100 0 20
2011 ES-04 43 36 14 2 5 0 0 79 7 56
2011 ES-05 29 51 7 2 10 0 0 80 12 41
2011 ES-06 60 30 0 10 0 0 0 90 10 10
2008 ES 33 44 9 7 7 1 0 77 14 123
2008 ES-03 39 39 11 6 6 0 0 78 11 18
2008 ES-04 36 45 17 0 2 0 0 81 2 42
2008 ES-05 18 53 5 11 11 3 0 73 22 38

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 43 33 14 7 1 0 0 77 9 242
2018 ES-02 55 40 5 0 0 0 0 95 0 20
2018 ES-03 45 30 11 11 0 2 0 77 12 44
2018 ES-04 47 40 8 5 1 0 0 86 6 86
2018 ES-05 29 33 22 12 3 0 0 62 16 58
2018 ES-06 36 27 27 9 0 0 0 64 9 22
2017 ES 37 35 19 7 3 0 0 71 10 211
2017 ES-02 54 39 0 7 0 0 0 93 7 28
2017 ES-03 37 34 17 9 3 0 0 72 11 35
2017 ES-04 34 34 22 7 3 0 0 68 9 76
2017 ES-05 29 37 19 6 9 0 0 65 15 46
2017 ES-06 43 29 24 5 0 0 0 71 5 21
2014 ES 38 31 12 12 5 1 1 70 17 165
2014 ES-03 36 36 8 8 8 4 0 75 17 25
2014 ES-04 37 36 10 15 3 0 0 73 18 62
2014 ES-05 33 26 20 15 7 0 0 59 22 46
2014 ES-06 60 20 20 0 0 0 0 80 0 10
2011 ES 26 44 19 7 3 1 0 71 11 151
2011 ES-03 24 48 19 10 0 0 0 71 10 21
2011 ES-04 21 43 21 5 7 2 0 65 13 56
2011 ES-05 27 39 24 7 2 0 0 66 10 41
2011 ES-06 40 30 20 10 0 0 0 70 10 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 40 34 16 8 2 1 0 74 10 241
2018 ES-02 55 30 15 0 0 0 0 85 0 20
2018 ES-03 45 23 14 14 2 2 0 70 16 44
2018 ES-04 44 38 11 7 1 0 0 81 8 85
2018 ES-05 24 38 22 10 3 2 0 63 14 58
2018 ES-06 41 32 18 9 0 0 0 73 9 22
2017 ES 37 39 14 7 3 0 0 76 10 211
2017 ES-02 46 36 14 4 0 0 0 82 4 28
2017 ES-03 37 37 9 11 3 3 0 77 15 35
2017 ES-04 37 42 11 9 1 0 0 79 11 76
2017 ES-05 33 39 17 2 9 0 0 72 11 46
2017 ES-06 38 33 19 9 0 0 0 71 9 21
2014 ES 37 35 12 13 1 1 1 73 15 165
2014 ES-03 40 32 16 4 4 4 0 75 8 25
2014 ES-04 32 44 8 15 2 0 0 76 16 62
2014 ES-05 30 32 20 17 0 0 0 63 17 46
2014 ES-06 70 20 10 0 0 0 0 90 0 10
2011 ES 30 43 17 6 3 1 0 74 9 151
2011 ES-03 33 43 19 5 0 0 0 76 5 21
2011 ES-04 25 39 23 7 4 2 0 65 11 56
2011 ES-05 27 46 20 5 2 0 0 73 7 41
2011 ES-06 40 50 0 10 0 0 0 90 10 10
2008 ES 29 41 15 7 7 0 0 70 15 123
2008 ES-03 50 22 22 6 0 0 0 72 6 18
2008 ES-04 24 50 17 7 2 0 0 74 10 42
2008 ES-05 18 47 18 8 8 0 0 66 16 38

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 25 21 15 5 5 0 57 21 243
2018 ES-02 30 30 20 15 5 0 0 60 20 20
2018 ES-03 32 23 14 16 5 11 0 62 23 44
2018 ES-04 30 25 24 14 5 2 0 56 19 87
2018 ES-05 21 33 19 14 7 7 0 57 22 58
2018 ES-06 36 14 18 23 9 0 0 50 32 22
2017 ES 26 24 20 18 8 4 0 52 27 212
2017 ES-02 29 29 25 7 4 7 0 62 12 28
2017 ES-03 20 25 17 17 17 6 0 47 35 36
2017 ES-04 24 21 17 25 9 4 0 47 36 76
2017 ES-05 26 26 26 13 6 2 0 53 20 46
2017 ES-06 38 29 14 14 5 0 0 67 19 21
2014 ES 23 28 16 15 12 5 1 54 28 165
2014 ES-03 28 36 12 8 16 0 0 64 24 25
2014 ES-04 21 32 14 15 13 5 0 56 29 62
2014 ES-05 22 22 20 17 11 9 0 47 31 46
2014 ES-06 20 70 0 10 0 0 0 90 10 10
2011 ES 24 29 20 15 10 3 0 54 25 151
2011 ES-03 19 33 19 19 10 0 0 52 29 21
2011 ES-04 18 25 20 20 14 4 0 44 35 56
2011 ES-05 27 34 27 5 5 2 0 63 10 41
2011 ES-06 30 30 0 30 10 0 0 60 40 10
2008 ES 19 26 20 20 9 7 0 48 31 123
2008 ES-03 28 17 22 11 0 22 0 57 14 18
2008 ES-04 17 31 19 21 7 5 0 50 30 42
2008 ES-05 8 34 16 26 8 8 0 46 37 38
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ES 35 25 40 245
2018 ES-02 40 15 45 20
2018 ES-03 32 23 45 44
2018 ES-04 36 22 42 88
2018 ES-05 31 34 36 59
2018 ES-06 55 23 23 22
2017 ES 37 27 36 212
2017 ES-02 36 21 43 28
2017 ES-03 42 20 39 36
2017 ES-04 37 32 32 76
2017 ES-05 33 26 41 46
2017 ES-06 48 29 24 21
2014 ES 30 31 39 165
2014 ES-03 24 32 44 25
2014 ES-04 31 31 39 62
2014 ES-05 26 35 39 46
2014 ES-06 40 40 20 10
2011 ES 30 24 46 151
2011 ES-03 29 33 38 21
2011 ES-04 30 16 54 56
2011 ES-05 24 22 54 41
2011 ES-06 40 30 30 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ES 7 43 29 10 3 7 86
2018 ES-03 0 50 29 21 0 0 14
2018 ES-04 6 44 25 13 3 9 32
2018 ES-05 6 39 28 6 6 17 18
2017 ES 6 44 30 6 1 11 79
2017 ES-02 0 60 10 20 0 10 10
2017 ES-03 0 47 47 7 0 0 15
2017 ES-04 4 43 36 7 0 11 28
2017 ES-05 13 27 26 0 7 26 15
2017 ES-06 21 60 10 0 0 10 10
2014 ES 6 49 37 4 9999 4 49
2014 ES-04 0 63 37 0 9999 0 19
2014 ES-05 0 42 50 8 9999 0 12
2011 ES 7 51 40 0 9999 2 45
2011 ES-04 0 47 53 0 9999 0 17
2011 ES-05 30 50 10 0 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 9 91 245
2018 ES-03 11 89 44
2018 ES-04 8 92 88
2018 ES-05 10 90 59

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 ES 68 22

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 ES 55 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 ES 55 22

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 ES 23 22

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 ES 36 22

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 ES 32 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 ES 55 22

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 ES 32 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 ES 59 22

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 ES 45 22

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 ES 68 22

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 ES 23 22

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 ES 23 22

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 ES 41 22

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 ES 23 22

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 ES 50 22

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 ES 68 22

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 ES 0 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 13 13 20 7 5 35 9 45 20 243
2018 ES-02 10 25 5 0 0 50 10 88 0 20
2018 ES-03 16 9 18 11 5 36 5 42 27 44
2018 ES-04 18 13 17 5 3 33 10 55 14 87
2018 ES-05 5 14 24 10 8 31 8 31 31 59
2018 ES-06 5 5 38 5 5 38 5 17 17 21
2017 ES 12 12 18 8 4 37 8 45 22 212
2017 ES-02 14 14 14 0 0 57 0 67 0 28
2017 ES-03 11 14 22 17 0 33 3 39 26 36
2017 ES-04 17 14 13 8 3 35 9 57 19 76
2017 ES-05 4 4 15 9 13 37 17 19 48 46
2017 ES-06 14 19 38 0 5 19 5 43 6 21
2014 ES 12 15 20 3 10 30 10 46 21 165
2014 ES-03 12 4 24 0 8 36 16 33 17 25
2014 ES-04 15 19 18 5 6 28 10 54 18 62
2014 ES-05 7 15 22 4 20 24 9 32 35 46
2014 ES-06 10 10 20 0 0 50 10 50 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 26 38 14 7 3 12 0 73 11 243
2018 ES-02 35 45 5 0 0 15 0 94 0 20
2018 ES-03 23 32 20 7 2 14 2 65 11 44
2018 ES-04 32 37 13 5 2 11 0 78 8 87
2018 ES-05 15 39 17 12 7 10 0 60 21 59
2018 ES-06 19 38 10 10 0 24 0 75 13 21
2017 ES 25 32 17 7 3 15 1 68 12 212
2017 ES-02 36 32 11 0 0 21 0 86 0 28
2017 ES-03 28 25 19 14 0 11 3 61 16 36
2017 ES-04 26 33 18 8 1 12 1 68 11 76
2017 ES-05 15 31 13 6 11 22 2 60 23 46
2017 ES-06 28 38 24 0 5 5 0 70 5 21
2014 ES 31 31 18 4 5 9 1 70 10 165
2014 ES-03 24 32 24 4 0 12 4 67 5 25
2014 ES-04 34 32 13 8 2 11 0 75 11 62
2014 ES-05 17 35 26 2 13 7 0 56 16 46
2014 ES-06 50 40 10 0 0 0 0 90 0 10
2011 ES 42 30 15 6 1 6 0 77 8 150
2011 ES-03 38 48 10 0 0 5 0 90 0 21
2011 ES-04 31 31 22 7 4 5 0 65 12 55
2011 ES-05 44 27 17 5 0 7 0 76 5 41
2011 ES-06 50 40 0 10 0 0 0 90 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 5 95 244
2018 ES-02 0 100 20
2018 ES-04 7 93 88
2018 ES-06 0 100 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 ES 55 11

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 ES 45 11

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 ES 0 11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 ES 45 11

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 ES 50 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 ES 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 13 14 19 5 2 38 8 51 14 245
2018 ES-02 10 30 0 0 0 55 5 100 0 20
2018 ES-03 20 9 14 9 5 36 7 52 24 44
2018 ES-04 18 13 17 3 2 38 9 57 11 88
2018 ES-05 5 14 25 5 3 39 8 35 16 59
2018 ES-06 9 14 36 0 0 36 5 38 0 22
2017 ES 16 9 18 3 3 44 7 51 12 212
2017 ES-02 25 11 7 0 4 46 7 77 8 28
2017 ES-03 14 11 22 6 3 39 6 45 15 36
2017 ES-04 20 12 16 3 1 40 9 62 8 76
2017 ES-05 4 6 15 2 9 55 9 29 29 46
2017 ES-06 19 5 38 5 0 33 0 35 7 21
2014 ES 13 13 18 5 4 36 10 50 17 165
2014 ES-03 8 8 16 8 8 32 20 33 33 25
2014 ES-04 16 15 17 3 6 36 6 53 17 62
2014 ES-05 9 15 24 4 0 37 11 46 8 46
2014 ES-06 0 20 10 0 0 60 10 67 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 33 16 4 2 15 1 73 7 245
2018 ES-02 35 45 5 0 0 15 0 94 0 20
2018 ES-03 32 25 11 7 5 18 2 71 14 44
2018 ES-04 33 34 17 2 2 10 1 76 5 88
2018 ES-05 19 32 22 5 0 22 0 65 7 59
2018 ES-06 27 36 14 5 0 18 0 78 6 22
2017 ES 26 31 17 3 3 18 1 71 8 212
2017 ES-02 46 21 7 0 4 18 4 86 5 28
2017 ES-03 28 28 25 6 0 11 3 65 6 36
2017 ES-04 25 28 21 4 1 20 1 67 7 76
2017 ES-05 13 39 15 2 9 22 0 67 14 46
2017 ES-06 33 33 15 0 5 14 0 77 6 21
2014 ES 33 29 18 4 3 13 1 71 8 165
2014 ES-03 24 24 24 8 4 16 0 57 14 25
2014 ES-04 36 26 16 3 5 15 0 72 9 62
2014 ES-05 28 35 20 2 0 15 0 74 3 46
2014 ES-06 30 60 10 0 0 0 0 90 0 10
2011 ES 35 36 11 5 1 11 1 80 7 150
2011 ES-03 33 33 24 0 0 10 0 74 0 21
2011 ES-04 34 32 7 5 4 16 2 80 11 56
2011 ES-05 25 53 13 5 0 5 0 82 5 40
2011 ES-06 50 30 10 0 0 10 0 89 0 10
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 30 32 17 9 10 1 1 64 19 244
2018 ES-02 35 25 10 15 15 0 0 60 30 20
2018 ES-03 32 34 14 5 11 2 2 69 17 44
2018 ES-04 31 32 22 5 9 0 1 64 14 87
2018 ES-05 19 44 10 10 14 2 2 65 25 59
2018 ES-06 45 14 27 9 5 0 0 59 14 22
2017 ES 33 29 17 9 9 0 3 64 19 212
2017 ES-02 32 36 7 7 14 0 4 70 22 28
2017 ES-03 31 25 19 11 8 0 6 59 21 36
2017 ES-04 34 24 18 11 11 0 3 59 22 76
2017 ES-05 26 37 17 9 9 0 2 65 18 46
2017 ES-06 38 28 24 5 5 0 0 66 10 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 17 33 27 14 6 1 1 51 21 243
2018 ES-02 15 55 30 0 0 0 0 70 0 20
2018 ES-03 20 30 32 9 5 5 0 52 14 44
2018 ES-04 14 33 28 18 7 0 0 47 25 87
2018 ES-05 12 29 29 19 7 2 3 43 27 59
2018 ES-06 27 36 9 18 9 0 0 64 27 22
2017 ES 23 36 25 13 2 0 0 60 15 212
2017 ES-02 29 36 25 11 0 0 0 64 11 28
2017 ES-03 31 36 17 11 0 3 3 71 12 36
2017 ES-04 18 43 28 8 3 0 0 62 11 76
2017 ES-05 24 22 26 26 2 0 0 46 28 46
2017 ES-06 14 48 24 10 5 0 0 62 14 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 25 31 24 14 4 2 1 57 18 242
2018 ES-02 15 50 30 5 0 0 0 65 5 20
2018 ES-03 27 39 9 18 0 7 0 71 20 44
2018 ES-04 24 27 30 14 5 0 0 51 19 86
2018 ES-05 21 29 28 12 5 2 3 53 18 58
2018 ES-06 27 32 18 14 9 0 0 59 23 22
2017 ES 35 29 23 9 3 0 1 65 12 212
2017 ES-02 43 32 14 4 0 0 7 81 4 28
2017 ES-03 36 33 25 3 0 0 3 72 3 36
2017 ES-04 34 26 25 11 4 0 0 60 14 76
2017 ES-05 37 17 28 13 4 0 0 54 17 46
2017 ES-06 19 52 14 10 5 0 0 71 15 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 26 26 26 14 5 2 2 53 20 243
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 30 18 23 11 7 9 2 54 21 44
2018 ES-04 24 31 24 12 7 0 1 56 19 86
2018 ES-05 17 17 32 24 5 2 3 36 30 59
2018 ES-06 41 23 18 14 5 0 0 64 18 22
2017 ES 31 27 23 11 4 1 3 60 16 212
2017 ES-02 36 36 11 11 0 0 7 77 12 28
2017 ES-03 36 25 17 11 3 6 3 67 15 36
2017 ES-04 38 21 26 8 5 0 1 60 13 76
2017 ES-05 13 35 28 17 6 0 0 48 24 46
2017 ES-06 29 29 19 15 5 0 5 60 20 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 58 22 10 3 2 1 5 84 5 244
2018 ES-02 80 10 5 0 0 0 5 95 0 20
2018 ES-03 61 25 9 0 0 2 2 90 0 44
2018 ES-04 57 20 10 2 3 0 7 83 6 87
2018 ES-05 49 25 14 5 2 2 3 79 7 59
2018 ES-06 50 27 9 14 0 0 0 77 14 22
2017 ES 57 22 8 2 1 0 9 87 4 212
2017 ES-02 46 29 7 0 0 0 18 91 0 28
2017 ES-03 61 22 0 3 0 0 14 97 3 36
2017 ES-04 65 18 3 3 3 1 8 91 6 76
2017 ES-05 50 22 20 2 0 0 6 77 2 46
2017 ES-06 43 29 19 5 0 0 5 75 5 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 37 29 19 8 6 1 1 67 14 242
2018 ES-02 45 35 10 10 0 0 0 80 10 20
2018 ES-03 47 37 9 2 2 2 0 86 5 43
2018 ES-04 38 24 17 10 9 0 0 63 20 86
2018 ES-05 27 25 25 12 5 2 3 55 18 59
2018 ES-06 27 36 27 0 9 0 0 64 9 22
2017 ES 37 29 19 13 1 0 0 67 14 208
2017 ES-02 46 18 21 11 4 0 0 64 14 28
2017 ES-03 37 35 11 14 0 0 3 74 15 35
2017 ES-04 38 30 19 11 1 0 0 68 12 73
2017 ES-05 33 30 17 17 2 0 0 63 19 46
2017 ES-06 24 33 29 14 0 0 0 57 14 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 23 38 19 11 6 2 1 63 18 245
2018 ES-02 35 35 10 20 0 0 0 70 20 20
2018 ES-03 30 34 11 9 5 7 5 72 15 44
2018 ES-04 22 43 19 11 5 0 0 65 16 88
2018 ES-05 14 37 25 10 12 2 0 52 22 59
2018 ES-06 32 32 18 14 5 0 0 64 18 22
2017 ES 30 29 26 8 5 0 1 61 13 207
2017 ES-02 32 21 32 7 0 4 4 58 8 28
2017 ES-03 32 26 28 6 3 0 6 61 9 35
2017 ES-04 25 30 29 8 8 0 0 55 17 73
2017 ES-05 31 31 20 9 9 0 0 62 18 45
2017 ES-06 38 43 10 10 0 0 0 81 10 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 22 32 28 10 6 1 0 55 16 244
2018 ES-02 25 50 20 5 0 0 0 75 5 20
2018 ES-03 27 34 16 7 9 5 2 66 17 44
2018 ES-04 23 31 32 10 3 0 0 54 14 87
2018 ES-05 15 32 27 15 8 2 0 48 24 59
2018 ES-06 23 18 36 14 9 0 0 41 23 22
2017 ES 25 36 19 14 4 0 1 62 19 208
2017 ES-02 25 43 18 7 4 0 4 70 11 28
2017 ES-03 29 23 23 23 0 0 3 53 23 35
2017 ES-04 21 40 22 12 5 0 0 60 18 73
2017 ES-05 24 37 11 22 6 0 0 61 28 46
2017 ES-06 29 43 19 5 5 0 0 71 10 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 22 32 21 16 6 2 2 56 22 245
2018 ES-02 15 55 20 10 0 0 0 70 10 20
2018 ES-03 30 30 11 9 9 7 5 67 21 44
2018 ES-04 19 34 23 16 6 0 2 55 22 88
2018 ES-05 17 24 25 24 7 2 2 42 32 59
2018 ES-06 41 27 18 9 5 0 0 68 14 22
2017 ES 27 35 16 16 4 0 1 62 21 207
2017 ES-02 25 32 21 14 4 0 4 59 19 28
2017 ES-03 32 26 23 14 3 0 3 59 18 35
2017 ES-04 25 40 12 18 6 0 0 64 23 73
2017 ES-05 15 41 15 22 4 0 2 58 27 46
2017 ES-06 55 20 10 10 5 0 0 75 15 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 29 36 19 8 5 1 1 67 14 243
2018 ES-02 25 40 25 10 0 0 0 65 10 20
2018 ES-03 23 47 16 0 7 5 2 75 8 43
2018 ES-04 34 34 22 9 1 0 0 68 10 88
2018 ES-05 27 31 15 15 7 2 3 61 23 59
2018 ES-06 29 38 10 5 19 0 0 67 24 21
2017 ES 34 36 17 9 2 0 1 72 11 205
2017 ES-02 41 41 15 4 0 0 0 81 4 27
2017 ES-03 26 43 20 6 0 0 6 73 6 35
2017 ES-04 37 30 15 15 1 1 0 68 17 73
2017 ES-05 31 38 13 11 4 0 2 71 16 45
2017 ES-06 40 30 25 0 5 0 0 70 5 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 51 22 16 5 2 1 2 76 8 245
2018 ES-02 50 30 5 5 0 5 5 89 6 20
2018 ES-03 61 16 16 0 0 2 5 83 0 44
2018 ES-04 51 24 13 8 3 0 1 76 11 88
2018 ES-05 41 19 25 7 5 2 2 61 12 59
2018 ES-06 59 18 18 5 0 0 0 77 5 22
2017 ES 51 25 14 5 2 0 3 78 7 211
2017 ES-02 54 25 11 0 4 0 7 85 4 28
2017 ES-03 50 17 22 6 3 0 3 69 9 36
2017 ES-04 49 28 13 7 1 0 3 78 8 76
2017 ES-05 54 27 7 4 4 0 4 84 9 45
2017 ES-06 52 24 19 5 0 0 0 76 5 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 71 10 9 2 2 1 5 86 4 243
2018 ES-02 65 10 10 5 5 0 5 79 11 20
2018 ES-03 73 7 9 0 0 2 9 90 0 44
2018 ES-04 67 17 5 2 3 0 5 89 6 86
2018 ES-05 71 5 14 0 3 2 5 82 4 59
2018 ES-06 82 5 9 5 0 0 0 86 5 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 70 14 8 2 2 1 3 87 5 244
2018 ES-02 65 15 15 0 0 0 5 84 0 20
2018 ES-03 75 5 9 5 0 2 5 85 5 44
2018 ES-04 72 16 7 1 2 0 1 90 3 87
2018 ES-05 59 15 8 3 5 2 7 81 9 59
2018 ES-06 77 18 5 0 0 0 0 95 0 22
2017 ES 70 15 2 3 4 1 5 90 8 212
2017 ES-02 82 0 0 4 4 0 11 92 8 28
2017 ES-03 61 20 3 3 6 3 6 88 9 36
2017 ES-04 64 22 1 3 4 1 4 92 7 76
2017 ES-05 76 6 4 6 2 0 4 86 9 46
2017 ES-06 81 15 0 0 5 0 0 95 5 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 56 25 11 3 2 1 2 84 5 243
2018 ES-02 50 15 30 5 0 0 0 65 5 20
2018 ES-03 59 23 2 2 5 2 7 90 8 44
2018 ES-04 63 23 8 3 1 0 1 87 5 87
2018 ES-05 45 34 12 2 5 2 0 81 7 58
2018 ES-06 55 27 14 5 0 0 0 82 5 22
2017 ES 55 28 8 4 2 0 3 86 6 212
2017 ES-02 61 25 4 4 0 0 7 92 4 28
2017 ES-03 47 28 6 11 3 0 6 79 15 36
2017 ES-04 50 34 9 1 1 0 4 88 3 76
2017 ES-05 59 24 11 2 4 0 0 83 6 46
2017 ES-06 76 14 5 5 0 0 0 90 5 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 61 17 11 5 3 1 2 80 8 243
2018 ES-02 70 5 20 5 0 0 0 75 5 20
2018 ES-03 75 2 7 7 0 2 7 85 8 44
2018 ES-04 60 23 8 5 3 0 1 84 8 87
2018 ES-05 50 22 16 5 5 2 0 74 11 58
2018 ES-06 59 18 14 5 5 0 0 77 9 22
2017 ES 58 22 7 6 5 0 2 82 11 212
2017 ES-02 57 18 11 7 0 0 7 81 8 28
2017 ES-03 56 17 11 3 11 0 3 74 14 36
2017 ES-04 55 25 7 5 5 1 1 82 11 76
2017 ES-05 57 22 4 11 4 0 2 80 15 46
2017 ES-06 81 19 0 0 0 0 0 100 0 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 54 8 4 1 0 1 32 93 2 241
2018 ES-02 37 0 5 0 0 0 58 88 0 19
2018 ES-03 64 9 2 0 0 2 23 97 0 44
2018 ES-04 53 6 5 2 0 0 34 89 4 87
2018 ES-05 52 10 2 0 0 2 34 97 0 58
2018 ES-06 57 19 5 0 0 0 19 94 0 21
2017 ES 53 10 2 0 1 0 34 95 2 212
2017 ES-02 68 0 0 0 0 0 32 100 0 28
2017 ES-03 47 14 3 0 0 0 36 96 0 36
2017 ES-04 47 13 3 0 1 0 36 94 2 76
2017 ES-05 50 11 2 2 2 0 33 90 6 46
2017 ES-06 66 5 0 0 0 0 29 100 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 68 20 4 2 0 0 5 93 3 241
2018 ES-02 70 15 5 5 0 0 5 89 5 20
2018 ES-03 67 21 0 2 0 2 7 97 3 43
2018 ES-04 70 18 5 2 0 0 5 93 2 87
2018 ES-05 63 25 4 2 2 0 5 93 4 57
2018 ES-06 77 18 5 0 0 0 0 95 0 22
2017 ES 72 13 5 0 0 0 10 94 1 211
2017 ES-02 75 7 0 0 0 0 18 100 0 28
2017 ES-03 72 8 3 0 0 3 14 97 0 36
2017 ES-04 70 13 8 1 0 0 8 90 1 76
2017 ES-05 67 20 4 0 0 0 9 95 0 45
2017 ES-06 86 10 5 0 0 0 0 95 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 77 10 4 3 2 1 2 90 6 243
2018 ES-02 65 15 10 0 5 0 5 84 5 20
2018 ES-03 68 9 0 14 5 2 2 81 19 44
2018 ES-04 79 9 6 1 1 1 2 92 2 87
2018 ES-05 79 12 5 0 2 2 0 93 2 58
2018 ES-06 86 14 0 0 0 0 0 100 0 22
2017 ES 73 14 4 2 1 1 5 92 3 212
2017 ES-02 57 18 7 4 4 0 11 84 8 28
2017 ES-03 72 6 6 6 3 3 6 85 9 36
2017 ES-04 76 13 3 3 0 1 4 94 3 76
2017 ES-05 76 17 4 0 0 0 2 96 0 46
2017 ES-06 76 19 0 0 0 0 5 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 45 28 14 8 2 1 2 76 10 243
2018 ES-02 30 30 20 10 5 0 5 63 16 20
2018 ES-03 32 39 14 7 0 2 7 78 8 44
2018 ES-04 46 30 13 8 2 0 1 77 10 87
2018 ES-05 53 24 14 2 2 3 2 82 4 58
2018 ES-06 45 23 14 18 0 0 0 68 18 22
2017 ES 48 32 14 4 0 0 2 82 4 212
2017 ES-02 50 36 7 4 0 0 4 89 4 28
2017 ES-03 31 36 17 11 0 3 3 71 12 36
2017 ES-04 51 29 13 4 0 0 3 82 4 76
2017 ES-05 48 32 17 0 2 0 0 81 2 46
2017 ES-06 62 28 10 0 0 0 0 90 0 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 14 43 32 8 2 0 0 57 10 244
2018 ES-02 10 55 35 0 0 0 0 65 0 20
2018 ES-03 16 48 27 7 2 0 0 64 9 44
2018 ES-04 15 40 34 9 1 0 0 55 10 87
2018 ES-05 10 44 29 12 3 2 0 55 16 59
2018 ES-06 14 36 36 9 5 0 0 50 14 22
2017 ES 15 40 34 8 1 0 1 55 10 212
2017 ES-02 18 46 29 7 0 0 0 64 7 28
2017 ES-03 11 33 44 8 0 0 3 46 9 36
2017 ES-04 16 43 29 9 1 0 1 60 11 76
2017 ES-05 13 35 37 11 4 0 0 48 15 46
2017 ES-06 24 38 33 5 0 0 0 62 5 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 4 15 41 30 9 1 0 39 19 243
2018 ES-02 0 11 63 16 11 0 0 26 11 19
2018 ES-03 0 11 41 34 11 2 0 47 12 44
2018 ES-04 1 16 41 31 11 0 0 42 17 88
2018 ES-05 9 21 38 24 5 2 2 30 30 58
2018 ES-06 14 18 32 27 9 0 0 36 32 22
2017 ES 3 14 40 27 14 0 0 42 17 211
2017 ES-02 0 11 50 25 11 4 0 37 11 28
2017 ES-03 3 17 36 31 11 0 3 43 20 36
2017 ES-04 3 11 38 33 16 0 0 49 13 76
2017 ES-05 4 22 36 24 13 0 0 38 26 45
2017 ES-06 5 14 47 14 19 0 0 33 19 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 28 41 13 9 5 5 0 72 15 243
2018 ES-02 25 35 15 10 5 10 0 67 17 20
2018 ES-03 23 55 2 9 2 9 0 85 13 44
2018 ES-04 32 41 16 7 3 1 0 74 10 88
2018 ES-05 22 33 14 17 9 5 0 58 27 58
2018 ES-06 33 43 14 5 0 5 0 80 5 21
2017 ES 30 46 9 8 4 2 0 78 12 212
2017 ES-02 32 46 11 4 4 4 0 81 7 28
2017 ES-03 19 47 6 17 6 3 3 71 23 36
2017 ES-04 35 41 13 7 1 3 0 78 8 76
2017 ES-05 24 54 6 6 6 2 0 80 13 46
2017 ES-06 29 47 10 5 10 0 0 76 15 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 30 35 17 9 5 4 0 67 15 245
2018 ES-02 20 35 25 0 5 15 0 65 6 20
2018 ES-03 30 34 16 11 5 5 0 67 17 44
2018 ES-04 30 39 18 8 2 3 0 71 11 88
2018 ES-05 27 31 15 12 14 2 0 59 26 59
2018 ES-06 32 36 18 9 0 5 0 71 10 22
2017 ES 26 42 15 11 5 1 0 69 16 212
2017 ES-02 36 43 18 0 4 0 0 79 4 28
2017 ES-03 20 39 14 22 3 0 3 60 26 36
2017 ES-04 30 43 12 11 1 3 0 76 12 76
2017 ES-05 22 28 22 15 11 2 0 51 27 46
2017 ES-06 14 62 10 5 10 0 0 76 15 21
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 37 31 17 5 7 2 1 39 61 244
2018 ES-02 50 20 10 10 10 0 0 50 50 20
2018 ES-03 32 32 20 2 9 2 2 33 67 44
2018 ES-04 40 33 14 7 5 1 1 41 59 88
2018 ES-05 26 36 21 3 9 5 0 27 73 58
2018 ES-06 50 23 23 0 5 0 0 50 50 22
2017 ES 36 31 12 7 9 4 1 38 62 212
2017 ES-02 46 32 0 7 11 4 0 48 52 28
2017 ES-03 28 25 19 8 8 8 3 31 69 36
2017 ES-04 37 34 9 3 13 3 1 38 62 76
2017 ES-05 26 30 17 15 6 4 0 27 73 46
2017 ES-06 52 33 10 5 0 0 0 52 48 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ES 17 143
2018 ES-02 50 10
2018 ES-03 21 28
2018 ES-04 16 49
2018 ES-05 10 40
2018 ES-06 9 11
2017 ES 24 125
2017 ES-02 50 14
2017 ES-03 27 22
2017 ES-04 16 45
2017 ES-05 25 32
2017 ES-06 20 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ES 35 143
2018 ES-02 60 10
2018 ES-03 32 28
2018 ES-04 37 49
2018 ES-05 35 40
2018 ES-06 18 11
2017 ES 37 125
2017 ES-02 29 14
2017 ES-03 50 22
2017 ES-04 33 45
2017 ES-05 44 32
2017 ES-06 10 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ES 26 143
2018 ES-02 40 10
2018 ES-03 25 28
2018 ES-04 24 49
2018 ES-05 20 40
2018 ES-06 45 11
2017 ES 18 125
2017 ES-02 29 14
2017 ES-03 23 22
2017 ES-04 22 45
2017 ES-05 6 32
2017 ES-06 10 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ES 31 143
2018 ES-02 20 10
2018 ES-03 25 28
2018 ES-04 37 49
2018 ES-05 40 40
2018 ES-06 18 11
2017 ES 44 125
2017 ES-02 0 14
2017 ES-03 36 22
2017 ES-04 51 45
2017 ES-05 47 32
2017 ES-06 69 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ES 6 143
2018 ES-02 10 10
2018 ES-03 4 28
2018 ES-04 8 49
2018 ES-05 5 40
2018 ES-06 0 11
2017 ES 3 125
2017 ES-02 0 14
2017 ES-03 0 22
2017 ES-04 4 45
2017 ES-05 0 32
2017 ES-06 21 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ES 43 143
2018 ES-02 40 10
2018 ES-03 29 28
2018 ES-04 41 49
2018 ES-05 53 40
2018 ES-06 55 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ES 29 143
2018 ES-02 50 10
2018 ES-03 18 28
2018 ES-04 33 49
2018 ES-05 38 40
2018 ES-06 9 11
2017 ES 35 125
2017 ES-02 50 14
2017 ES-03 36 22
2017 ES-04 31 45
2017 ES-05 38 32
2017 ES-06 30 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ES 4 52 14 11 4 15 139
2018 ES-02 10 40 10 0 0 40 10
2018 ES-03 14 64 7 4 0 11 28
2018 ES-04 0 45 21 17 4 13 47
2018 ES-05 3 53 11 11 8 16 38
2018 ES-06 0 55 18 18 0 9 11
2017 ES 3 54 19 12 5 7 125
2017 ES-02 7 36 21 29 7 0 14
2017 ES-03 0 59 18 14 5 5 22
2017 ES-04 7 60 11 11 2 9 45
2017 ES-05 0 47 28 6 9 10 32
2017 ES-06 0 50 31 10 0 10 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ES 46 54 142
2018 ES-02 70 30 10
2018 ES-03 56 44 27
2018 ES-04 41 59 51
2018 ES-05 45 55 38
2018 ES-06 27 73 11

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 14 26 18 15 20 1 7 43 38 145
2018 ES-02 40 10 10 30 0 0 10 56 33 10
2018 ES-03 21 32 14 11 14 0 7 58 27 28
2018 ES-04 8 31 18 10 27 0 6 42 40 51
2018 ES-05 8 23 18 25 18 3 8 33 47 40
2018 ES-06 18 9 36 0 27 0 9 30 30 11
2017 ES 11 23 14 21 21 1 9 38 46 125
2017 ES-02 14 36 7 14 7 7 14 64 27 14
2017 ES-03 23 18 14 32 14 0 0 41 45 22
2017 ES-04 7 16 20 13 27 0 18 27 49 45
2017 ES-05 6 25 9 31 25 0 3 32 58 32
2017 ES-06 20 30 20 10 20 0 0 50 30 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 6 16 17 19 28 2 12 25 56 145
2018 ES-02 30 20 10 20 10 0 10 56 33 10
2018 ES-03 7 18 14 18 21 4 18 32 50 28
2018 ES-04 2 14 16 24 33 0 12 18 64 51
2018 ES-05 0 20 20 18 28 5 10 24 53 40
2018 ES-06 9 9 0 18 45 0 18 22 78 11
2017 ES 2 9 19 26 32 2 10 13 65 125
2017 ES-02 0 7 14 43 21 7 7 8 75 14
2017 ES-03 0 9 5 36 32 5 14 11 83 22
2017 ES-04 2 9 22 18 33 0 16 13 61 45
2017 ES-05 3 9 25 22 38 0 3 13 61 32
2017 ES-06 10 10 30 20 20 0 10 22 44 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ES 54 16 10 7 5 2 6 76 13 244
2018 ES-02 65 5 10 5 0 0 15 82 6 20
2018 ES-03 57 20 5 5 2 5 7 87 8 44
2018 ES-04 54 17 10 8 5 2 3 76 13 87
2018 ES-05 42 17 17 12 8 0 3 61 21 59
2018 ES-06 77 14 0 0 5 0 5 95 5 22
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