2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AU

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	15	48	10	18	8	0	0	63	26	3914
2018	AU-01	15	48	11	18	8	0	0	63	26	837
2018	AU-02	19	48	9	16	9	0	0	66	25	641
2018	AU-03	15	49	10	19	7	0	0	64	26	1201
2018	AU-04	12	49	11	19	9	0	0	62	28	842
2018	AU-05	9	51	8	20	12	0	1	60	32	178
2018	AU-06	20	56	12	7	4	0	0	76	12	121
2017	AU	14	44	12	20	10	0	0	58	30	4306
2017	AU-01	16	40	13	20	11	0	0	57	30	923
2017	AU-02	16	44	10	20	10	0	0	61	30	697
2017	AU-03	13	45	13	19	11	0	0	58	29	1324
2017	AU-04	13	44	12	21	9	0	0	57	31	993
2017	AU-05	16	44	3	20	17	0	0	60	37	165
2017	AU-06	18	53	16	10	3	0	0	71	13	107
2014	AU	16	44	12	18	10	0	0	60	28	4685
2014	AU-01	18	45	11	17	8	0	0	63	26	1238
2014	AU-02	14	46	14	15	11	0	0	60	26	821
2014	AU-03	17	43	11	19	10	0	0	60	29	1357
2014	AU-04	15	44	12	17	12	0	0	59	29	936
2014	AU-05	15	44	12	20	9	1	0	59	29	162
2014	AU-06	17	50	12	17	3	0	0	67	21	117
2011	AU	18	47	12	15	7	0	0	66	22	4057
2011	AU-01	18	49	12	14	6	0	0	68	20	894
2011	AU-02	20	47	11	14	8	0	0	67	22	1036
2011	AU-03	17	48	11	18	7	0	0	65	24	1086
2011	AU-04	16	43	14	17	9	1	1	60	26	777
2011	AU-05	26	47	12	8	6	0	1	74	14	134
2011	AU-06	23	50	14	10	3	0	0	73	13	116
2008	AU	18	48	12	15	7	0	0	66	22	3572
2008	AU-01	22	47	11	14	5	0	0	69	19	866
2008	AU-02	17	48	13	13	9	0	0	65	22	921
2008	AU-03	16	51	11	14	8	0	0	67	22	893
2008	AU-04	17	46	11	17	8	0	0	63	25	646
2008	AU-05	18	51	14	9	8	0	0	69	17	78
2008	AU-06	25	43	11	17	4	0	0	69	20	83

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	40	44	9	5	2	84	7	3903
2018	AU-01	34	44	12	7	4	78	11	837
2018	AU-02	38	44	10	5	3	82	8	639
2018	AU-03	40	44	9	5	2	84	7	1198
2018	AU-04	42	46	7	4	1	87	5	837
2018	AU-05	55	35	6	3	1	90	4	176
2018	AU-06	58	36	6	0	1	93	1	120
2017	AU	39	43	10	5	2	83	7	4304
2017	AU-01	34	44	12	6	3	79	10	924
2017	AU-02	39	44	11	4	2	83	6	696
2017	AU-03	40	44	9	6	2	83	8	1322
2017	AU-04	38	45	10	4	2	84	6	994
2017	AU-05	55	35	5	6	0	89	6	165
2017	AU-06	60	30	7	2	1	90	3	107
2014	AU	38	44	11	6	2	81	8	4688
2014	AU-01	34	44	12	7	3	78	10	1239
2014	AU-02	35	46	11	5	3	81	9	821
2014	AU-03	38	45	10	6	2	83	8	1359
2014	AU-04	42	42	10	5	2	84	7	936
2014	AU-05	48	39	7	3	2	87	6	162
2014	AU-06	56	36	8	1	0	91	1	117
2011	AU	38	41	12	5	3	80	8	4051
2011	AU-01	34	40	14	7	4	75	11	891
2011	AU-02	37	41	12	5	4	79	9	1035
2011	AU-03	38	43	10	6	3	81	9	1086
2011	AU-04	41	41	11	4	3	82	6	775
2011	AU-05	56	32	6	2	4	88	6	133
2011	AU-06	53	39	7	1	0	92	1	117
2008	AU	33	47	11	6	4	80	10	3576
2008	AU-01	32	45	12	8	4	76	12	867
2008	AU-02	31	48	11	6	4	79	9	923
2008	AU-03	32	49	10	5	4	81	8	893
2008	AU-04	34	47	9	7	3	81	10	646
2008	AU-05	46	42	4	5	3	88	8	78
2008	AU-06	61	25	7	5	1	87	6	83

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	44	43	6	4	2	87	6	3878
2018	AU-01	39	43	9	5	4	82	9	830
2018	AU-02	45	43	6	3	3	88	6	630
2018	AU-03	42	46	7	4	2	87	6	1193
2018	AU-04	48	43	5	4	1	90	5	832
2018	AU-05	61	33	1	3	2	94	5	176
2018	AU-06	61	35	2	1	1	96	2	121
2017	AU	44	44	6	4	2	87	6	4296
2017	AU-01	38	44	8	6	3	83	9	923
2017	AU-02	43	47	5	3	2	90	5	694
2017	AU-03	42	45	7	4	2	87	6	1319
2017	AU-04	46	42	6	4	2	88	6	994
2017	AU-05	61	34	2	3	0	94	3	163
2017	AU-06	67	29	1	2	1	96	3	107
2014	AU	43	43	7	4	2	87	6	4687
2014	AU-01	40	45	8	5	2	85	7	1238
2014	AU-02	40	47	8	4	2	86	6	820
2014	AU-03	43	44	8	4	2	87	6	1360
2014	AU-04	48	41	7	3	1	89	4	935
2014	AU-05	54	38	4	2	2	92	4	162
2014	AU-06	68	30	3	0	0	97	0	117
2011	AU	41	46	7	4	2	87	6	4058
2011	AU-01	35	49	9	4	3	83	8	893
2011	AU-02	38	47	8	5	3	85	7	1038
2011	AU-03	40	47	6	4	2	87	7	1088
2011	AU-04	44	44	7	2	2	89	4	777
2011	AU-05	60	35	2	1	1	96	2	134
2011	AU-06	65	32	1	2	0	97	2	114
2008	AU	39	48	6	4	2	87	7	3575
2008	AU-01	35	50	6	5	3	86	8	867
2008	AU-02	38	49	7	4	2	87	6	923
2008	AU-03	37	48	7	5	2	86	8	892
2008	AU-04	43	46	6	4	2	88	6	647
2008	AU-05	47	45	4	4	0	92	4	78
2008	AU-06	60	35	4	1	0	95	1	82

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	44	36	9	6	4	0	0	81	10	3905
2018	AU-01	45	36	10	6	3	0	0	81	9	836
2018	AU-02	43	39	8	4	6	0	0	82	10	638
2018	AU-03	44	36	9	6	3	0	0	81	10	1199
2018	AU-04	45	36	9	7	3	0	0	81	10	839
2018	AU-05	49	29	10	6	5	1	0	79	11	176
2018	AU-06	49	33	8	6	4	0	0	82	10	121
2017	AU	39	38	10	7	6	0	0	77	13	4299
2017	AU-01	40	37	10	6	5	0	1	78	11	923
2017	AU-02	37	39	9	8	6	1	0	77	14	697
2017	AU-03	38	38	9	7	6	1	0	77	13	1321
2017	AU-04	38	37	10	8	7	0	0	76	15	992
2017	AU-05	45	34	7	9	4	0	1	80	13	164
2017	AU-06	47	38	6	6	4	0	0	85	9	107
2014	AU	37	38	12	8	5	0	0	75	13	4687
2014	AU-01	42	34	12	7	4	0	0	77	11	1239
2014	AU-02	31	40	14	8	6	1	0	72	14	821
2014	AU-03	35	39	13	7	5	0	1	75	12	1357
2014	AU-04	37	38	11	8	4	0	1	76	12	936
2014	AU-05	40	35	9	9	6	1	0	75	16	162
2014	AU-06	40	38	10	9	2	1	0	79	11	117
2011	AU	36	41	11	7	4	0	1	78	11	4055
2011	AU-01	35	42	11	7	5	1	0	78	12	889
2011	AU-02	35	41	12	7	4	0	1	76	11	1038
2011	AU-03	35	41	12	8	3	0	1	77	11	1086
2011	AU-04	40	39	10	6	3	0	1	80	9	777
2011	AU-05	50	39	7	2	2	0	0	89	4	134
2011	AU-06	41	34	8	14	3	0	0	75	17	117

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	28	47	13	8	5	74	13	3898
2018	AU-01	23	48	14	8	6	71	15	837
2018	AU-02	30	42	15	9	5	71	14	637
2018	AU-03	27	49	12	8	4	75	12	1192
2018	AU-04	28	47	13	7	4	76	11	841
2018	AU-05	39	44	6	7	4	83	11	177
2018	AU-06	43	47	3	5	3	90	8	120
2017	AU	25	49	13	8	5	74	13	4304
2017	AU-01	23	48	14	10	5	70	16	923
2017	AU-02	24	51	11	9	6	75	14	697
2017	AU-03	24	50	13	8	5	74	12	1324
2017	AU-04	24	50	13	8	5	74	13	992
2017	AU-05	42	44	7	4	4	86	7	165
2017	AU-06	40	50	5	3	2	91	5	107
2014	AU	24	48	14	9	5	72	14	4687
2014	AU-01	23	46	15	10	5	70	15	1239
2014	AU-02	20	50	14	9	6	71	15	821
2014	AU-03	24	49	13	9	5	73	14	1358
2014	AU-04	24	49	13	10	4	73	14	936
2014	AU-05	31	48	9	7	4	80	11	162
2014	AU-06	44	46	6	1	3	90	4	116
2011	AU	25	47	14	9	5	73	14	4052
2011	AU-01	23	44	17	10	5	68	16	889
2011	AU-02	25	48	13	8	6	73	14	1035
2011	AU-03	25	47	14	9	5	72	14	1087
2011	AU-04	25	50	13	7	5	75	12	776
2011	AU-05	43	45	5	3	4	87	7	134
2011	AU-06	36	47	10	6	1	83	7	117
2008	AU	27	47	11	10	5	74	15	3558
2008	AU-01	26	46	13	11	5	71	16	864
2008	AU-02	27	47	11	10	5	74	15	914
2008	AU-03	25	49	12	9	5	74	14	890
2008	AU-04	29	46	11	8	6	75	14	644
2008	AU-05	35	54	3	6	3	88	9	78
2008	AU-06	37	49	6	6	2	85	9	82

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	16	36	20	15	12	0	0	53	27	3905
2018	AU-01	15	33	23	15	14	0	0	48	29	834
2018	AU-02	13	37	19	17	14	0	0	51	31	640
2018	AU-03	15	39	20	15	11	1	0	55	25	1199
2018	AU-04	18	36	20	15	10	0	0	54	26	840
2018	AU-05	21	39	19	12	9	0	0	60	20	176
2018	AU-06	35	38	15	9	3	0	0	73	13	120
2017	AU	15	36	20	16	12	0	0	51	29	4303
2017	AU-01	13	33	21	17	15	0	0	46	32	919
2017	AU-02	13	34	20	18	15	0	0	47	33	697
2017	AU-03	14	37	20	16	12	1	0	52	28	1325
2017	AU-04	15	37	20	16	12	1	0	52	28	994
2017	AU-05	27	37	12	14	10	0	0	64	24	165
2017	AU-06	31	44	18	7	0	0	0	75	7	107
2014	AU	14	34	21	17	13	0	0	48	30	4689
2014	AU-01	13	32	22	18	13	1	0	46	32	1239
2014	AU-02	11	31	23	19	15	0	0	43	34	821
2014	AU-03	13	37	22	16	12	1	0	50	28	1359
2014	AU-04	17	34	19	18	12	0	0	51	30	936
2014	AU-05	23	38	17	13	9	0	0	61	22	162
2014	AU-06	21	44	17	10	7	0	0	66	17	117
2011	AU	12	38	19	18	13	1	0	50	31	4055
2011	AU-01	11	38	18	19	13	0	0	49	33	890
2011	AU-02	11	34	19	18	15	1	1	47	34	1038
2011	AU-03	9	39	20	18	13	1	0	48	32	1085
2011	AU-04	16	39	18	15	13	1	0	55	27	777
2011	AU-05	22	48	10	8	12	0	0	70	20	134
2011	AU-06	14	41	21	19	6	0	0	55	25	117

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	47	14	10	4	73	14	3906
2018	AU-01	26	49	12	10	3	75	13	837
2018	AU-02	29	46	11	10	4	75	14	637
2018	AU-03	25	47	13	10	4	73	14	1198
2018	AU-04	24	45	17	10	4	69	14	841
2018	AU-05	21	48	16	8	7	69	15	177
2018	AU-06	34	51	8	3	3	85	7	121
2017	AU	24	48	12	11	4	73	15	4297
2017	AU-01	26	47	12	10	4	73	15	920
2017	AU-02	24	50	13	10	4	74	13	694
2017	AU-03	23	50	12	11	4	73	15	1322
2017	AU-04	22	47	14	12	4	69	17	993
2017	AU-05	29	50	9	10	3	78	13	165
2017	AU-06	43	44	7	5	1	87	6	107

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	41	45	7	5	2	0	86	7	3910
2018	AU-01	42	44	7	5	2	0	86	7	837
2018	AU-02	40	45	7	5	3	0	86	7	640
2018	AU-03	39	47	7	4	2	0	87	6	1194
2018	AU-04	41	44	8	5	2	0	85	7	844
2018	AU-05	44	46	7	2	1	0	90	3	178
2018	AU-06	63	34	2	2	0	0	97	2	121
2017	AU	35	45	10	6	3	1	81	9	4299
2017	AU-01	35	44	11	6	4	0	79	10	920
2017	AU-02	34	47	10	5	3	1	81	8	696
2017	AU-03	32	48	10	6	3	1	81	9	1323
2017	AU-04	35	43	11	7	3	1	78	10	992
2017	AU-05	38	50	7	4	1	1	88	5	165
2017	AU-06	58	36	2	3	1	0	94	4	107
2014	AU	33	44	12	6	4	1	77	10	4685
2014	AU-01	33	42	14	6	4	1	76	10	1238
2014	AU-02	29	47	13	6	4	1	76	11	820
2014	AU-03	32	44	13	7	4	0	76	11	1358
2014	AU-04	34	45	11	6	3	1	80	9	935
2014	AU-05	35	46	12	4	3	0	81	7	162
2014	AU-06	58	34	3	3	1	1	93	4	117
2011	AU	29	48	11	6	4	1	78	10	4059
2011	AU-01	28	48	13	6	5	1	76	11	892
2011	AU-02	28	47	12	7	4	1	77	11	1039
2011	AU-03	28	50	11	7	3	1	79	10	1085
2011	AU-04	29	48	12	6	3	1	78	10	778
2011	AU-05	49	39	4	5	3	0	87	8	134
2011	AU-06	43	44	7	5	1	1	87	6	117
2008	AU	35	45	10	5	4	1	81	9	3575
2008	AU-01	36	44	12	5	3	1	80	8	866
2008	AU-02	35	47	10	4	3	1	82	8	922
2008	AU-03	33	47	9	5	5	1	81	10	893
2008	AU-04	35	44	9	6	5	0	80	11	647
2008	AU-05	47	40	9	4	0	0	87	4	78
2008	AU-06	37	49	4	6	4	0	87	10	83

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	20	39	18	13	10	59	23	3898
2018	AU-01	17	38	19	15	11	55	26	834
2018	AU-02	19	36	19	14	12	55	26	636
2018	AU-03	18	42	19	11	9	60	21	1193
2018	AU-04	21	39	18	13	9	60	22	842
2018	AU-05	32	39	13	9	6	71	15	178
2018	AU-06	40	39	9	7	6	79	12	121
2017	AU	17	37	19	14	12	54	27	4302
2017	AU-01	15	37	19	15	14	52	29	923
2017	AU-02	15	35	20	16	14	50	30	696
2017	AU-03	16	40	18	14	11	56	26	1323
2017	AU-04	17	37	20	14	12	54	27	992
2017	AU-05	35	32	12	10	12	67	22	165
2017	AU-06	36	48	8	5	4	83	8	107

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	44	40	11	4	2	84	5	3881
2018	AU-01	40	40	12	5	3	80	8	828
2018	AU-02	45	40	11	2	2	85	3	637
2018	AU-03	41	43	11	3	2	84	5	1189
2018	AU-04	44	41	10	4	1	85	5	837
2018	AU-05	61	31	5	1	2	92	3	175
2018	AU-06	65	30	3	2	0	95	2	120
2017	AU	44	40	11	3	2	84	5	4296
2017	AU-01	42	39	13	4	2	81	6	921
2017	AU-02	44	42	10	3	2	86	4	695
2017	AU-03	43	42	10	3	2	85	5	1323
2017	AU-04	45	39	11	3	2	84	5	991
2017	AU-05	59	34	6	1	0	93	1	165
2017	AU-06	65	30	2	3	0	95	3	107
2014	AU	51	34	10	3	2	85	5	4686
2014	AU-01	48	34	13	3	2	83	5	1238
2014	AU-02	47	36	12	3	3	83	6	821
2014	AU-03	51	35	9	4	2	86	5	1358
2014	AU-04	54	34	8	2	1	88	4	936
2014	AU-05	59	33	6	1	1	91	2	162
2014	AU-06	71	26	3	1	0	97	1	116
2011	AU	49	37	10	3	1	86	4	4054
2011	AU-01	45	38	12	4	2	83	5	893
2011	AU-02	47	39	9	4	2	86	5	1039
2011	AU-03	47	38	10	3	1	85	4	1086
2011	AU-04	52	36	9	2	1	88	3	772
2011	AU-05	67	25	5	1	1	93	2	134
2011	AU-06	68	25	5	2	0	93	2	116

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	38	18	15	11	0	0	56	26	3896
2018	AU-01	16	37	20	16	12	0	0	53	27	832
2018	AU-02	17	35	17	17	14	0	0	53	31	640
2018	AU-03	17	39	19	15	10	0	0	56	25	1191
2018	AU-04	19	40	16	15	11	0	0	59	25	840
2018	AU-05	34	37	12	8	8	0	0	71	17	177
2018	AU-06	41	40	5	7	7	0	0	81	14	121
2017	AU	18	38	16	16	12	0	0	56	28	4292
2017	AU-01	16	36	19	17	12	0	0	52	29	921
2017	AU-02	14	40	16	17	13	0	0	54	30	694
2017	AU-03	17	39	14	17	12	0	0	57	29	1321
2017	AU-04	17	38	16	16	12	0	0	56	28	990
2017	AU-05	30	41	8	10	10	0	0	71	21	165
2017	AU-06	43	39	3	9	6	0	0	82	15	107
2014	AU	15	38	14	18	14	0	0	53	33	4686
2014	AU-01	15	36	15	19	15	0	0	51	33	1239
2014	AU-02	11	33	16	20	19	0	0	45	39	820
2014	AU-03	14	38	14	19	14	0	0	53	33	1358
2014	AU-04	16	40	13	18	12	0	0	56	30	935
2014	AU-05	21	46	9	12	12	0	0	67	23	162
2014	AU-06	26	46	8	13	8	0	0	72	20	117
2011	AU	20	40	16	14	9	0	0	61	23	4056
2011	AU-01	16	38	19	16	11	0	0	54	27	893
2011	AU-02	17	41	16	14	11	0	0	59	24	1038
2011	AU-03	19	40	16	14	9	1	0	60	23	1087
2011	AU-04	24	42	14	13	7	0	0	66	20	774
2011	AU-05	31	43	10	9	7	0	0	75	16	134
2011	AU-06	28	48	9	9	5	0	1	77	14	116

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	19	35	21	15	11	0	0	54	25	3882
2018	AU-01	17	34	23	14	11	0	0	52	25	830
2018	AU-02	17	35	19	17	13	0	0	52	29	636
2018	AU-03	17	36	22	15	10	1	0	53	25	1185
2018	AU-04	21	34	20	16	9	0	0	55	25	838
2018	AU-05	29	37	14	9	10	0	1	66	19	177
2018	AU-06	34	38	13	8	8	0	0	73	15	120
2017	AU	18	36	19	16	11	0	0	54	27	4293
2017	AU-01	15	35	21	17	12	0	0	50	29	921
2017	AU-02	14	34	22	18	11	0	0	48	29	695
2017	AU-03	18	37	18	15	11	1	0	55	27	1323
2017	AU-04	18	35	20	16	10	0	0	53	27	989
2017	AU-05	31	38	13	12	7	0	1	69	18	165
2017	AU-06	41	37	11	6	5	0	0	78	10	106
2014	AU	16	35	18	17	12	0	0	52	29	4684
2014	AU-01	17	35	17	17	12	1	0	53	29	1237
2014	AU-02	13	32	22	18	15	0	1	45	33	821
2014	AU-03	16	35	18	18	12	0	1	51	30	1358
2014	AU-04	17	38	17	15	12	0	0	55	27	934
2014	AU-05	24	36	15	12	10	1	1	61	23	162
2014	AU-06	27	44	13	10	6	0	0	71	16	117

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	21	40	19	12	8	0	0	61	20	3891
2018	AU-01	19	42	19	12	7	0	0	61	19	832
2018	AU-02	22	40	18	12	9	0	0	61	21	639
2018	AU-03	18	41	21	13	7	0	0	59	20	1185
2018	AU-04	21	38	19	13	8	0	1	59	22	842
2018	AU-05	33	38	11	7	11	0	0	71	18	176
2018	AU-06	43	38	7	7	5	0	0	81	12	121
2017	AU	20	41	17	14	7	0	0	61	21	4288
2017	AU-01	19	40	18	15	8	0	0	59	23	920
2017	AU-02	18	40	18	15	8	0	0	58	24	695
2017	AU-03	19	43	18	13	7	0	0	62	20	1319
2017	AU-04	19	41	19	15	7	0	0	60	22	990
2017	AU-05	35	41	6	11	7	0	0	76	18	165
2017	AU-06	37	42	12	6	3	0	0	79	9	106
2014	AU	19	41	18	13	8	0	0	61	21	4685
2014	AU-01	21	43	16	12	8	0	0	65	19	1237
2014	AU-02	14	39	20	15	11	0	0	54	27	821
2014	AU-03	18	40	19	14	8	0	0	59	21	1358
2014	AU-04	22	40	16	15	7	0	0	62	22	936
2014	AU-05	24	41	20	9	6	1	0	65	15	162
2014	AU-06	28	46	14	11	2	0	0	73	13	116
2011	AU	27	45	14	9	4	1	0	72	13	4052
2011	AU-01	27	44	15	9	4	0	0	72	13	893
2011	AU-02	26	44	14	9	5	1	0	71	14	1035
2011	AU-03	24	47	15	9	4	0	0	72	12	1085
2011	AU-04	28	45	14	8	4	1	0	73	13	774
2011	AU-05	38	43	10	4	4	0	0	81	9	134
2011	AU-06	35	42	9	9	6	0	0	77	15	117

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	32	46	13	5	3	0	79	9	3900
2018	AU-01	30	46	13	7	3	0	76	11	833
2018	AU-02	33	44	15	6	2	0	76	9	639
2018	AU-03	30	48	13	5	3	0	79	8	1193
2018	AU-04	33	47	13	5	2	0	80	7	841
2018	AU-05	43	42	7	5	4	0	85	8	177
2018	AU-06	51	38	6	2	2	0	89	5	121
2017	AU	30	47	13	6	3	0	77	10	4292
2017	AU-01	28	46	14	8	4	0	74	11	919
2017	AU-02	27	48	14	7	4	0	75	11	695
2017	AU-03	30	47	13	6	3	0	77	9	1321
2017	AU-04	30	47	14	7	3	0	76	9	991
2017	AU-05	45	41	10	3	1	0	86	4	165
2017	AU-06	45	45	4	5	2	0	90	7	107
2014	AU	32	45	14	6	3	0	77	9	4682
2014	AU-01	32	43	15	7	4	0	75	10	1238
2014	AU-02	29	46	15	6	5	0	74	11	820
2014	AU-03	31	47	13	7	3	0	78	10	1355
2014	AU-04	34	44	15	5	2	0	78	7	935
2014	AU-05	41	40	11	6	2	1	81	7	162
2014	AU-06	47	44	3	3	2	0	91	5	117
2011	AU	30	49	12	6	3	0	79	9	4059
2011	AU-01	28	47	15	7	3	0	75	10	892
2011	AU-02	28	50	12	6	4	0	78	10	1037
2011	AU-03	29	49	12	6	3	0	79	9	1087
2011	AU-04	32	49	11	4	3	0	82	7	778
2011	AU-05	48	42	5	3	2	0	90	5	134
2011	AU-06	44	45	9	0	3	0	89	3	117
2008	AU	32	48	10	6	3	0	80	10	3578
2008	AU-01	31	47	10	9	3	1	78	11	867
2008	AU-02	32	49	11	5	4	0	80	9	923
2008	AU-03	31	49	10	6	4	1	81	9	894
2008	AU-04	33	47	10	6	4	0	81	10	647
2008	AU-05	38	53	4	5	0	0	91	5	78
2008	AU-06	46	43	2	6	2	0	89	8	83

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	39	36	16	5	2	0	1	76	8	3922
2018	AU-01	39	35	16	6	2	1	1	75	8	839
2018	AU-02	38	36	16	6	3	0	1	74	9	640
2018	AU-03	44	36	14	4	1	0	1	81	5	1200
2018	AU-04	38	38	17	4	2	0	0	77	6	846
2018	AU-05	30	37	16	11	6	0	1	67	17	179
2018	AU-06	32	25	21	13	8	0	0	57	21	121
2017	AU	43	36	13	4	2	0	1	81	6	4309
2017	AU-01	42	35	15	4	2	1	2	79	6	924
2017	AU-02	43	34	14	5	3	0	2	78	8	698
2017	AU-03	45	40	10	2	1	0	1	87	3	1327
2017	AU-04	44	35	12	5	2	0	1	80	7	992
2017	AU-05	37	38	18	4	3	0	0	74	7	164
2017	AU-06	22	35	25	12	6	0	1	57	18	107
2014	AU	37	38	17	5	2	1	1	76	7	4688
2014	AU-01	37	36	18	5	3	1	1	74	8	1239
2014	AU-02	35	38	17	6	2	0	1	74	9	820
2014	AU-03	37	41	15	3	2	1	1	79	5	1359
2014	AU-04	40	38	15	5	1	0	0	78	6	936
2014	AU-05	35	33	20	9	3	0	0	68	12	162
2014	AU-06	21	38	23	11	6	0	0	60	17	117
2011	AU	35	40	17	5	3	0	1	76	7	4059
2011	AU-01	31	39	20	6	4	0	1	71	9	894
2011	AU-02	35	40	17	5	3	0	1	75	8	1039
2011	AU-03	37	42	14	4	1	0	1	80	5	1085
2011	AU-04	39	40	15	4	2	0	1	79	6	777
2011	AU-05	41	35	17	6	1	0	1	77	7	133
2011	AU-06	21	34	30	8	8	0	0	55	15	117
2008	AU	28	40	20	7	3	0	0	69	10	3574
2008	AU-01	28	41	20	7	3	0	1	70	10	865
2008	AU-02	29	39	20	7	3	0	0	69	11	924
2008	AU-03	28	41	22	6	2	1	0	70	8	892
2008	AU-04	30	40	20	6	3	0	0	71	10	646
2008	AU-05	33	44	14	3	6	0	0	77	9	78
2008	AU-06	18	35	18	19	10	0	0	53	29	83

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	10	27	39	18	5	1	1	23	37	3884
2018	AU-01	9	26	37	19	7	1	1	27	35	831
2018	AU-02	12	27	38	17	5	0	1	22	40	634
2018	AU-03	8	27	37	19	6	1	1	26	36	1185
2018	AU-04	9	27	41	17	4	0	1	21	37	841
2018	AU-05	12	24	48	10	6	0	0	16	37	178
2018	AU-06	16	26	40	14	4	0	0	18	42	121
2017	AU	12	24	39	16	6	1	2	23	37	4291
2017	AU-01	12	23	37	17	6	1	2	24	37	920
2017	AU-02	11	26	41	15	5	1	2	20	38	697
2017	AU-03	10	23	40	17	6	1	2	24	35	1319
2017	AU-04	13	25	38	16	6	1	2	22	39	987
2017	AU-05	19	26	37	12	4	1	2	16	46	165
2017	AU-06	16	34	33	11	5	0	1	16	51	106
2014	AU	13	30	37	14	4	1	2	18	44	4680
2014	AU-01	14	32	34	14	3	1	2	18	47	1236
2014	AU-02	16	30	37	11	4	1	1	16	47	820
2014	AU-03	11	27	40	14	5	1	2	20	39	1357
2014	AU-04	12	29	38	14	6	0	2	20	41	934
2014	AU-05	13	31	33	19	3	0	2	22	45	162
2014	AU-06	14	34	36	12	3	0	0	15	48	116
2011	AU	10	26	38	17	6	1	3	23	37	4043
2011	AU-01	11	26	40	13	5	1	3	20	38	891
2011	AU-02	9	25	39	17	7	1	3	25	35	1032
2011	AU-03	9	27	36	18	6	1	2	25	38	1083
2011	AU-04	9	24	39	18	6	1	3	25	35	773
2011	AU-05	16	32	34	12	4	1	2	16	49	133
2011	AU-06	18	28	33	16	3	0	1	20	47	117
2008	AU	8	24	41	19	6	1	2	25	33	3576
2008	AU-01	7	22	41	21	6	1	1	28	30	866
2008	AU-02	9	24	40	18	6	1	2	24	34	924
2008	AU-03	6	24	42	20	5	1	1	26	31	893
2008	AU-04	7	25	43	17	5	1	1	23	33	647
2008	AU-05	15	29	29	22	4	0	0	26	45	78
2008	AU-06	8	31	34	19	6	1	0	26	40	83

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	11	22	32	23	8	2	1	33	35	3874
2018	AU-01	10	19	30	25	12	2	2	38	30	829
2018	AU-02	13	22	30	24	9	1	1	33	36	633
2018	AU-03	10	23	33	23	7	2	1	32	34	1183
2018	AU-04	12	27	30	22	7	1	2	30	40	839
2018	AU-05	16	16	38	19	9	1	1	29	33	177
2018	AU-06	8	19	35	20	14	1	2	35	28	119
2017	AU	13	21	32	19	10	2	3	31	36	4289
2017	AU-01	13	19	31	20	11	3	3	33	34	916
2017	AU-02	13	23	32	19	9	1	3	30	37	696
2017	AU-03	13	21	32	18	11	2	2	30	36	1318
2017	AU-04	14	21	33	20	8	2	3	29	37	990
2017	AU-05	15	15	33	24	10	2	1	35	31	165
2017	AU-06	11	22	31	21	14	0	1	36	33	107
2014	AU	13	24	31	19	9	2	3	29	38	4674
2014	AU-01	13	25	30	18	9	2	2	28	40	1236
2014	AU-02	16	24	31	19	7	1	1	27	41	820
2014	AU-03	13	24	32	19	8	2	3	28	39	1350
2014	AU-04	11	23	31	19	11	1	3	32	36	934
2014	AU-05	13	20	27	31	6	0	2	38	34	162
2014	AU-06	8	19	38	24	10	1	1	35	27	117
2011	AU	11	20	30	24	11	1	3	36	32	4042
2011	AU-01	12	20	31	23	10	2	3	34	34	892
2011	AU-02	12	19	29	24	11	1	4	37	32	1033
2011	AU-03	10	20	31	24	10	1	3	36	32	1080
2011	AU-04	8	19	32	24	13	1	3	39	28	774
2011	AU-05	13	20	27	22	15	1	3	38	34	133
2011	AU-06	10	24	24	27	10	0	4	39	36	116
2008	AU	8	17	32	27	12	1	3	41	26	3568
2008	AU-01	8	14	32	27	15	2	2	44	23	862
2008	AU-02	9	18	31	27	11	2	2	39	28	923
2008	AU-03	8	18	33	27	11	1	3	40	26	891
2008	AU-04	8	18	32	25	13	1	3	39	27	647
2008	AU-05	13	13	27	31	14	0	3	46	26	78
2008	AU-06	7	23	24	34	12	0	0	46	30	83

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	26	31	17	6	1	1	24	45	3878
2018	AU-01	15	24	30	21	7	1	1	29	40	830
2018	AU-02	20	27	30	16	6	0	1	22	47	633
2018	AU-03	17	26	31	17	6	1	1	24	45	1185
2018	AU-04	19	26	33	16	4	0	1	20	46	838
2018	AU-05	15	25	36	17	6	0	1	23	41	178
2018	AU-06	16	31	31	18	4	0	0	23	47	120
2017	AU	18	24	30	18	7	1	2	26	43	4296
2017	AU-01	19	24	29	17	7	2	2	25	44	919
2017	AU-02	20	24	29	17	8	0	2	25	45	697
2017	AU-03	16	24	29	20	7	1	2	28	42	1321
2017	AU-04	17	25	33	17	6	1	2	23	43	991
2017	AU-05	20	20	33	18	7	1	1	25	41	165
2017	AU-06	15	19	35	20	11	0	0	31	34	106
2014	AU	18	25	30	17	7	1	2	25	45	4680
2014	AU-01	20	25	28	18	6	1	2	24	47	1238
2014	AU-02	21	26	28	15	7	1	1	22	49	819
2014	AU-03	17	26	31	15	7	1	3	24	44	1354
2014	AU-04	16	25	32	18	7	0	1	26	42	935
2014	AU-05	15	29	25	20	10	1	0	31	44	162
2014	AU-06	15	17	32	26	9	0	1	35	33	117
2011	AU	12	20	33	22	9	1	3	32	33	4042
2011	AU-01	12	21	36	21	7	1	3	29	34	892
2011	AU-02	12	18	31	24	11	1	3	37	31	1030
2011	AU-03	11	20	34	23	8	1	3	32	32	1084
2011	AU-04	13	22	32	21	9	1	3	31	36	774
2011	AU-05	15	21	34	21	6	1	2	28	37	131
2011	AU-06	10	20	37	24	8	0	2	32	30	117
2008	AU	10	19	34	24	9	1	2	34	30	3567
2008	AU-01	11	19	33	24	11	1	3	36	31	860
2008	AU-02	9	19	33	26	10	1	2	37	29	923
2008	AU-03	9	19	35	25	8	2	2	34	30	892
2008	AU-04	12	20	35	22	8	1	1	31	32	646
2008	AU-05	13	13	49	18	8	0	0	26	26	78
2008	AU-06	10	20	43	16	11	0	0	27	30	83

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	9	15	36	29	10	1	1	40	24	3869
2018	AU-01	10	15	33	28	11	1	2	40	26	832
2018	AU-02	11	18	34	26	10	0	1	36	29	630
2018	AU-03	7	12	36	31	11	1	1	43	20	1183
2018	AU-04	7	14	38	32	8	0	1	41	21	833
2018	AU-05	9	16	42	26	7	0	1	33	25	178
2018	AU-06	8	23	38	28	4	0	0	32	31	120
2017	AU	10	15	33	28	11	1	2	41	25	4288
2017	AU-01	14	17	30	25	11	2	2	37	32	919
2017	AU-02	12	16	35	26	9	0	2	36	29	697
2017	AU-03	8	12	31	32	13	2	2	47	20	1315
2017	AU-04	7	14	36	30	11	0	1	42	21	988
2017	AU-05	8	17	38	28	7	1	1	36	25	165
2017	AU-06	7	16	53	19	6	0	0	24	22	107
2014	AU	10	16	36	27	9	1	2	37	26	4676
2014	AU-01	11	16	35	25	10	1	2	36	28	1236
2014	AU-02	13	18	32	26	8	1	1	35	32	820
2014	AU-03	7	13	37	30	11	0	2	42	20	1354
2014	AU-04	9	16	36	27	10	0	1	38	26	932
2014	AU-05	9	21	44	19	4	0	2	24	31	162
2014	AU-06	9	19	44	25	3	0	0	28	27	117
2011	AU	7	15	35	28	11	1	2	40	23	4032
2011	AU-01	9	14	38	27	8	1	3	36	24	893
2011	AU-02	8	15	33	28	14	1	2	42	24	1029
2011	AU-03	5	16	36	29	11	1	2	41	22	1074
2011	AU-04	7	14	34	29	12	1	3	42	23	773
2011	AU-05	8	17	36	29	7	2	2	37	26	132
2011	AU-06	8	21	43	21	5	0	2	27	30	117
2008	AU	8	15	35	29	11	1	2	41	24	3564
2008	AU-01	8	15	32	30	12	1	2	44	23	862
2008	AU-02	9	15	35	29	9	1	2	39	25	922
2008	AU-03	7	14	35	30	12	1	2	43	21	892
2008	AU-04	8	16	36	27	10	1	1	38	24	644
2008	AU-05	0	18	42	34	6	0	0	40	18	77
2008	AU-06	7	18	40	27	8	0	0	35	25	83

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	16	24	31	20	7	1	2	27	40	3875
2018	AU-01	16	20	31	21	9	2	2	31	37	831
2018	AU-02	21	26	27	19	6	1	1	25	47	634
2018	AU-03	12	23	33	22	7	1	2	31	36	1183
2018	AU-04	15	24	33	19	5	1	2	24	41	839
2018	AU-05	18	28	32	15	6	0	2	21	47	177
2018	AU-06	23	28	36	8	4	0	1	13	51	120
2017	AU	16	22	31	18	10	1	3	29	39	4285
2017	AU-01	16	22	29	20	9	1	3	30	40	917
2017	AU-02	19	23	29	18	8	1	3	26	44	693
2017	AU-03	14	19	32	20	11	2	3	32	34	1317
2017	AU-04	15	22	33	18	9	1	2	28	38	989
2017	AU-05	17	25	35	13	8	1	1	22	43	165
2017	AU-06	25	35	27	6	7	1	0	12	60	107
2014	AU	16	24	30	17	8	1	3	26	42	4671
2014	AU-01	16	22	29	19	9	2	4	29	41	1233
2014	AU-02	19	26	29	17	6	1	2	24	46	818
2014	AU-03	15	23	31	17	9	1	3	27	40	1354
2014	AU-04	15	24	32	16	10	1	3	26	40	933
2014	AU-05	19	25	28	19	4	2	2	24	47	161
2014	AU-06	26	26	33	9	4	0	2	13	53	117
2011	AU	15	23	31	18	8	1	3	27	40	4044
2011	AU-01	15	24	32	18	7	1	3	26	41	892
2011	AU-02	17	25	28	19	9	1	2	28	43	1032
2011	AU-03	14	22	34	19	7	1	4	27	38	1083
2011	AU-04	14	23	33	17	9	2	4	27	38	773
2011	AU-05	18	21	27	20	8	2	5	30	42	133
2011	AU-06	25	31	31	8	4	0	2	12	57	117
2008	AU	14	22	31	20	9	1	2	30	38	3571
2008	AU-01	13	19	31	23	9	1	3	34	34	864
2008	AU-02	17	23	31	17	8	1	2	26	42	924
2008	AU-03	13	23	30	22	8	2	2	32	37	892
2008	AU-04	13	22	32	19	9	2	3	30	37	645
2008	AU-05	14	24	32	19	8	0	3	28	39	78
2008	AU-06	23	28	33	10	6	0	1	16	51	83

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	10	17	28	27	13	3	3	42	28	3864
2018	AU-01	10	14	24	27	15	6	4	47	27	826
2018	AU-02	12	15	26	29	14	2	2	45	28	627
2018	AU-03	8	16	29	28	13	3	3	44	26	1180
2018	AU-04	10	21	30	25	10	3	3	37	32	839
2018	AU-05	11	23	32	24	7	1	2	33	35	177
2018	AU-06	6	21	38	23	12	0	1	35	27	121
2017	AU	8	14	28	27	13	4	6	44	25	4289
2017	AU-01	9	14	26	25	14	5	6	44	26	915
2017	AU-02	9	14	25	27	14	4	7	46	26	697
2017	AU-03	8	13	26	29	14	4	6	47	24	1319
2017	AU-04	8	15	32	25	12	3	5	40	25	991
2017	AU-05	12	14	31	31	10	1	1	41	27	163
2017	AU-06	6	22	36	24	7	1	4	32	29	107
2014	AU	7	15	26	27	14	3	7	46	25	4674
2014	AU-01	6	14	23	27	16	5	9	50	23	1234
2014	AU-02	9	15	26	28	13	3	7	45	26	820
2014	AU-03	7	15	26	26	16	3	8	47	24	1356
2014	AU-04	7	17	29	25	13	2	6	42	26	932
2014	AU-05	9	22	30	25	7	1	4	35	33	161
2014	AU-06	9	15	33	28	11	1	3	41	24	117
2011	AU	7	14	27	28	15	3	6	47	23	4035
2011	AU-01	7	12	24	30	16	3	8	52	21	890
2011	AU-02	7	13	25	28	18	2	7	51	22	1031
2011	AU-03	7	14	28	29	14	3	5	46	23	1079
2011	AU-04	6	18	29	24	15	2	5	42	27	773
2011	AU-05	9	15	29	28	11	2	6	42	26	131
2011	AU-06	9	17	43	17	11	1	3	29	27	117
2008	AU	9	18	26	26	14	3	5	44	29	3572
2008	AU-01	8	15	22	29	19	3	4	52	25	865
2008	AU-02	8	17	27	28	13	2	5	44	27	922
2008	AU-03	9	19	26	25	13	3	5	41	30	893
2008	AU-04	12	21	27	24	9	3	4	36	35	646
2008	AU-05	9	17	31	22	18	1	3	41	27	78
2008	AU-06	8	14	41	25	8	0	2	35	23	83

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	28	33	14	5	1	1	19	47	3883
2018	AU-01	18	27	32	15	5	2	2	21	46	831
2018	AU-02	21	29	29	14	5	1	2	19	51	632
2018	AU-03	15	28	35	15	4	2	2	20	44	1187
2018	AU-04	20	28	33	12	5	1	1	17	49	840
2018	AU-05	20	24	37	11	7	2	0	18	44	178
2018	AU-06	15	28	40	14	2	0	1	16	43	121
2017	AU	18	26	34	13	6	2	2	19	45	4296
2017	AU-01	18	26	32	11	7	3	3	19	47	919
2017	AU-02	20	27	33	12	6	1	2	19	48	698
2017	AU-03	16	25	34	15	5	2	2	21	43	1319
2017	AU-04	18	24	37	11	6	2	2	17	44	991
2017	AU-05	18	23	36	16	4	2	1	21	42	165
2017	AU-06	15	30	30	19	7	0	0	25	45	107
2014	AU	20	26	31	13	6	2	2	20	47	4676
2014	AU-01	21	26	29	13	6	2	3	21	49	1235
2014	AU-02	23	27	30	12	5	2	1	17	51	821
2014	AU-03	19	26	33	13	6	1	3	19	47	1357
2014	AU-04	17	24	33	14	7	1	3	22	43	931
2014	AU-05	17	27	28	18	6	2	2	25	46	162
2014	AU-06	24	17	32	18	7	0	1	25	42	115

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	34	21	10	8	7	3	57	19	3894
2018	AU-01	18	32	22	12	8	6	2	55	21	834
2018	AU-02	16	34	22	11	9	5	3	55	21	639
2018	AU-03	17	36	21	9	8	7	3	59	18	1191
2018	AU-04	17	33	22	11	7	7	3	56	20	840
2018	AU-05	23	37	20	6	6	7	1	65	12	177
2018	AU-06	33	40	13	4	3	3	4	78	7	119
2017	AU	24	31	18	9	8	6	4	62	18	4305
2017	AU-01	25	32	17	8	8	6	5	63	18	923
2017	AU-02	23	31	19	9	9	5	4	59	20	696
2017	AU-03	22	32	18	9	8	7	4	60	19	1325
2017	AU-04	24	29	18	10	7	7	5	61	19	993
2017	AU-05	33	29	19	10	4	4	2	66	14	164
2017	AU-06	36	42	10	3	4	0	6	82	7	107
2014	AU	32	33	15	7	5	5	3	71	12	4688
2014	AU-01	35	33	13	6	4	5	3	74	11	1239
2014	AU-02	30	33	15	8	5	5	4	69	15	821
2014	AU-03	31	33	16	7	4	5	3	71	12	1359
2014	AU-04	31	31	17	6	5	5	4	68	13	935
2014	AU-05	34	34	12	6	6	4	4	74	13	162
2014	AU-06	42	34	15	3	3	1	1	77	7	117

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	37	34	11	9	8	1	0	72	17	3877
2018	AU-01	34	33	12	10	9	1	0	69	19	832
2018	AU-02	36	35	11	7	8	2	1	72	16	637
2018	AU-03	34	38	10	8	7	2	0	74	16	1186
2018	AU-04	38	33	11	10	7	1	0	71	17	836
2018	AU-05	54	24	10	8	3	1	0	78	11	177
2018	AU-06	61	34	1	3	1	0	1	96	3	118
2017	AU	40	32	11	9	7	1	0	73	16	4303
2017	AU-01	39	33	11	8	8	1	0	73	16	923
2017	AU-02	37	35	11	9	7	1	0	73	16	695
2017	AU-03	39	33	11	8	7	2	0	74	15	1323
2017	AU-04	40	31	12	10	6	1	0	72	16	994
2017	AU-05	50	31	7	9	3	0	0	81	12	164
2017	AU-06	62	26	7	5	0	0	1	89	5	107
2014	AU	47	31	9	7	5	1	0	79	12	4687
2014	AU-01	51	30	7	7	4	1	0	82	11	1239
2014	AU-02	47	28	11	7	5	1	0	76	13	821
2014	AU-03	45	33	10	6	4	1	0	79	11	1359
2014	AU-04	45	32	9	8	5	1	0	78	13	935
2014	AU-05	53	27	8	7	5	0	0	80	12	161
2014	AU-06	57	29	7	5	1	1	0	87	6	117

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	9	20	23	14	12	19	2	37	33	3880
2018	AU-01	9	22	26	12	10	20	1	39	28	831
2018	AU-02	10	21	24	16	13	16	1	37	35	634
2018	AU-03	10	19	24	14	12	20	2	36	34	1189
2018	AU-04	8	16	21	15	15	23	3	32	40	837
2018	AU-05	10	27	23	15	8	15	2	44	29	177
2018	AU-06	16	34	18	12	4	9	7	59	19	119
2017	AU	7	18	22	17	14	21	2	32	40	4300
2017	AU-01	8	18	22	15	15	21	1	33	39	920
2017	AU-02	6	22	22	17	15	18	0	34	39	697
2017	AU-03	6	16	22	16	14	23	3	30	40	1323
2017	AU-04	6	17	22	17	14	22	3	30	41	992
2017	AU-05	13	20	21	18	11	15	2	40	35	165
2017	AU-06	12	31	14	26	8	1	7	47	38	106
2014	AU	7	18	24	17	12	20	2	33	37	4686
2014	AU-01	8	20	23	16	13	19	2	35	37	1238
2014	AU-02	6	19	26	17	13	17	2	31	36	819
2014	AU-03	7	17	23	17	11	22	2	32	37	1359
2014	AU-04	7	18	22	16	12	21	2	33	38	936
2014	AU-05	7	20	23	19	12	15	4	34	37	162
2014	AU-06	15	26	26	22	4	3	2	44	28	117

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	43	39	8	6	3	0	0	82	9	3882
2018	AU-01	43	38	9	6	4	0	0	81	10	835
2018	AU-02	40	42	9	5	3	0	0	82	9	637
2018	AU-03	42	41	7	6	3	1	0	83	9	1187
2018	AU-04	43	38	8	7	3	0	0	82	11	836
2018	AU-05	57	27	9	6	1	0	0	84	7	175
2018	AU-06	59	33	3	3	1	0	1	93	4	118
2017	AU	38	43	9	7	4	0	0	81	11	4296
2017	AU-01	38	42	9	7	3	0	0	80	11	919
2017	AU-02	36	45	9	6	4	0	0	81	10	697
2017	AU-03	36	44	8	7	4	1	0	81	11	1322
2017	AU-04	38	41	9	8	4	0	0	80	12	991
2017	AU-05	53	36	5	5	1	0	0	89	6	165
2017	AU-06	50	37	8	2	1	0	2	89	3	105
2014	AU	42	43	8	5	2	0	0	85	7	4686
2014	AU-01	42	41	8	5	3	0	0	84	8	1238
2014	AU-02	40	46	7	5	2	0	0	86	7	820
2014	AU-03	41	45	7	4	2	0	0	86	6	1359
2014	AU-04	45	39	9	6	2	0	0	84	7	936
2014	AU-05	44	40	7	6	4	0	0	84	9	162
2014	AU-06	50	47	1	2	1	0	0	97	3	116

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	29	44	16	5	4	2	75	9	3888
2018	AU-01	26	42	19	4	5	3	71	9	832
2018	AU-02	27	45	16	5	5	1	73	11	638
2018	AU-03	29	46	14	5	4	2	76	9	1191
2018	AU-04	31	44	15	7	2	1	76	9	838
2018	AU-05	42	42	8	5	3	0	84	8	176
2018	AU-06	48	45	3	3	1	1	93	3	119

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	36	39	12	7	5	1	0	75	13	3888
2018	AU-01	35	38	12	7	6	1	0	74	14	830
2018	AU-02	37	37	11	6	7	1	0	75	14	638
2018	AU-03	33	43	12	6	5	1	0	77	11	1190
2018	AU-04	36	39	12	8	3	0	0	76	12	838
2018	AU-05	43	33	12	7	5	0	0	76	12	178
2018	AU-06	45	35	12	7	2	0	0	80	8	121
2017	AU	35	40	11	8	5	1	0	75	13	4308
2017	AU-01	34	40	11	8	6	1	0	75	14	924
2017	AU-02	34	40	11	8	6	1	0	75	14	698
2017	AU-03	35	41	11	7	5	0	0	76	13	1325
2017	AU-04	35	39	13	8	5	0	0	74	13	992
2017	AU-05	44	32	12	8	4	1	0	77	12	165
2017	AU-06	49	38	9	3	0	0	0	88	3	107
2014	AU	35	40	11	8	5	1	0	76	13	4687
2014	AU-01	38	40	9	8	5	1	0	78	12	1238
2014	AU-02	30	43	10	10	6	1	0	73	16	821
2014	AU-03	36	39	12	8	4	1	0	76	12	1359
2014	AU-04	34	40	11	9	6	1	0	74	14	936
2014	AU-05	35	39	13	7	4	1	1	75	12	162
2014	AU-06	43	39	9	6	1	2	1	84	7	117
2011	AU	29	43	13	10	5	0	0	72	15	4056
2011	AU-01	30	44	11	10	4	0	0	75	14	893
2011	AU-02	29	42	12	10	6	1	0	72	16	1036
2011	AU-03	28	43	13	9	5	0	1	72	15	1087
2011	AU-04	30	40	13	10	6	1	0	71	16	777
2011	AU-05	31	43	14	5	3	2	2	77	9	132
2011	AU-06	22	44	15	11	7	0	0	67	18	117
2008	AU	31	41	11	9	7	1	1	73	16	3575
2008	AU-01	36	40	9	9	5	1	0	77	14	867
2008	AU-02	30	42	11	9	7	1	1	73	16	923
2008	AU-03	32	42	10	9	6	1	0	75	15	893
2008	AU-04	29	39	13	10	8	1	1	69	18	646
2008	AU-05	29	42	10	8	10	0	0	72	18	78
2008	AU-06	18	43	20	7	11	1	0	62	19	82

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	44	32	11	6	4	2	0	78	11	3881
2018	AU-01	43	31	12	6	5	2	0	76	12	830
2018	AU-02	44	32	10	6	6	1	1	77	12	635
2018	AU-03	43	34	11	5	4	2	0	79	10	1187
2018	AU-04	44	32	12	6	3	2	0	78	9	837
2018	AU-05	52	30	5	8	3	2	0	84	11	179
2018	AU-06	57	34	3	6	0	0	0	91	6	121
2017	AU	41	34	12	6	5	2	0	77	11	4308
2017	AU-01	39	34	13	8	5	2	1	74	13	924
2017	AU-02	40	32	12	7	6	2	1	74	14	698
2017	AU-03	41	35	11	5	5	2	0	79	10	1325
2017	AU-04	40	35	12	6	4	2	0	77	11	992
2017	AU-05	52	31	8	3	4	1	1	85	7	165
2017	AU-06	54	30	11	4	0	1	0	85	4	107
2014	AU	42	33	12	5	4	2	1	78	10	4683
2014	AU-01	43	33	11	6	4	2	1	78	10	1238
2014	AU-02	38	36	12	6	4	3	0	77	11	821
2014	AU-03	44	34	12	5	4	2	1	80	8	1357
2014	AU-04	42	33	13	5	4	2	1	77	10	934
2014	AU-05	46	33	13	2	4	2	1	81	6	162
2014	AU-06	56	28	9	5	1	2	0	85	6	117
2011	AU	38	37	11	7	4	2	0	77	12	4053
2011	AU-01	37	38	10	7	5	2	0	77	12	892
2011	AU-02	38	35	11	8	4	2	0	76	13	1035
2011	AU-03	37	37	12	7	4	2	0	77	11	1086
2011	AU-04	39	36	11	7	4	3	1	78	11	777
2011	AU-05	42	34	17	2	2	1	2	78	5	132
2011	AU-06	41	38	9	7	4	0	0	79	11	117
2008	AU	38	35	11	7	5	3	1	76	12	3579
2008	AU-01	41	32	12	7	4	3	0	76	12	868
2008	AU-02	36	38	11	7	5	3	1	76	12	924
2008	AU-03	39	36	9	6	5	3	1	79	12	894
2008	AU-04	39	34	12	5	7	3	1	75	12	647
2008	AU-05	45	32	14	3	5	1	0	78	8	78
2008	AU-06	29	46	13	6	5	0	0	76	11	82

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	42	36	9	7	4	1	0	79	11	3874
2018	AU-01	41	38	9	7	4	1	0	80	11	825
2018	AU-02	42	35	11	6	5	0	0	78	11	637
2018	AU-03	42	38	9	5	4	1	0	81	10	1187
2018	AU-04	42	36	9	10	3	0	0	78	13	833
2018	AU-05	46	34	8	7	5	1	0	80	12	179
2018	AU-06	56	31	6	6	2	0	0	87	8	120
2017	AU	41	37	9	7	5	1	0	79	12	4305
2017	AU-01	39	39	10	6	5	1	0	79	11	923
2017	AU-02	41	36	10	7	6	1	0	77	13	697
2017	AU-03	41	38	9	6	5	1	0	80	11	1325
2017	AU-04	42	35	9	9	5	0	0	77	14	991
2017	AU-05	48	35	5	4	7	1	0	84	11	165
2017	AU-06	59	32	8	1	0	0	0	91	1	107
2014	AU	42	38	9	6	4	1	0	80	10	4687
2014	AU-01	44	37	9	6	4	0	0	82	10	1239
2014	AU-02	39	39	10	8	4	0	0	78	12	821
2014	AU-03	44	37	9	6	3	1	0	81	9	1358
2014	AU-04	40	38	10	6	6	1	0	79	12	936
2014	AU-05	43	39	8	6	4	1	0	82	10	162
2014	AU-06	49	38	8	3	2	0	0	87	5	117
2011	AU	36	40	10	8	5	1	0	77	13	4052
2011	AU-01	38	39	10	8	5	0	0	77	13	893
2011	AU-02	36	41	9	9	4	1	0	77	13	1035
2011	AU-03	36	40	11	8	5	0	0	77	12	1086
2011	AU-04	36	42	9	8	5	1	0	78	13	775
2011	AU-05	36	39	14	7	3	1	0	76	10	132
2011	AU-06	37	44	5	10	4	0	0	80	15	117
2008	AU	36	39	10	8	6	1	0	77	14	3577
2008	AU-01	40	36	10	8	5	1	0	78	12	868
2008	AU-02	34	41	10	7	6	1	1	76	13	922
2008	AU-03	38	39	9	8	4	2	0	78	12	894
2008	AU-04	34	41	9	6	8	1	0	76	15	647
2008	AU-05	38	37	9	10	5	0	0	76	15	78
2008	AU-06	32	43	6	12	7	0	0	74	20	82

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	48	29	12	4	5	1	78	10	3881
2018	AU-01	47	28	11	6	7	2	76	13	830
2018	AU-02	47	29	12	3	7	1	77	11	632
2018	AU-03	46	31	13	4	4	2	79	8	1189
2018	AU-04	51	29	11	5	3	1	81	8	837
2018	AU-05	58	24	10	3	5	0	82	8	179
2018	AU-06	64	21	10	2	3	0	85	5	121
2017	AU	51	27	11	5	5	2	80	9	4301
2017	AU-01	49	28	11	5	6	2	78	11	921
2017	AU-02	47	28	11	6	6	2	76	13	695
2017	AU-03	53	26	11	4	4	2	81	8	1324
2017	AU-04	52	25	11	4	4	3	80	9	992
2017	AU-05	67	21	7	2	2	1	88	5	165
2017	AU-06	62	28	8	2	0	0	90	2	107

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	31	12	7	6	0	0	76	13	3886
2018	AU-01	43	29	12	8	7	0	0	72	16	831
2018	AU-02	41	32	12	7	6	0	0	74	14	634
2018	AU-03	44	32	12	6	5	1	0	76	12	1192
2018	AU-04	46	32	11	6	5	0	0	78	11	837
2018	AU-05	53	28	8	7	3	1	0	81	11	179
2018	AU-06	63	23	8	2	3	0	0	87	5	120
2017	AU	49	29	11	6	6	0	0	77	12	4299
2017	AU-01	46	29	12	6	7	0	0	75	13	919
2017	AU-02	45	30	12	7	7	0	0	75	14	697
2017	AU-03	48	29	11	6	5	0	0	78	11	1325
2017	AU-04	50	28	9	6	6	0	0	79	12	990
2017	AU-05	62	22	7	6	3	0	0	84	9	165
2017	AU-06	66	27	4	3	0	0	0	93	3	106
2014	AU	49	31	9	6	4	0	0	81	10	4684
2014	AU-01	50	30	8	6	5	0	0	81	11	1234
2014	AU-02	43	35	10	6	5	0	0	79	11	821
2014	AU-03	48	32	10	6	3	0	0	81	9	1360
2014	AU-04	49	30	9	5	5	1	0	80	11	936
2014	AU-05	56	26	9	6	3	1	1	82	9	162
2014	AU-06	66	26	7	1	0	1	0	92	1	117

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	21	38	15	8	5	5	8	67	16	250
2018	AU-04	26	39	11	5	5	8	8	77	11	66
2018	AU-05	12	54	13	10	8	2	2	68	18	52
2018	AU-06	26	29	17	9	4	5	10	65	15	109
2017	AU	18	38	19	13	4	3	6	61	19	234
2017	AU-04	18	35	23	11	3	2	8	58	16	61
2017	AU-05	22	36	11	16	9	4	2	62	27	55
2017	AU-06	19	38	19	11	2	2	9	64	14	94
2014	AU	17	32	21	12	2	5	11	58	17	232
2014	AU-04	13	32	22	5	2	2	24	60	10	54
2014	AU-05	11	32	23	11	5	7	11	52	20	56
2014	AU-06	23	31	20	16	0	5	6	60	18	102

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	22	31	21	10	9	7	0	57	21	3908
2018	AU-01	24	31	20	10	8	7	0	60	19	836
2018	AU-02	23	33	18	9	10	7	0	60	20	635
2018	AU-03	20	29	23	10	10	7	0	53	22	1199
2018	AU-04	20	30	22	11	9	8	0	55	21	845
2018	AU-05	29	33	19	7	8	5	0	65	15	177
2018	AU-06	39	38	12	5	4	2	0	79	9	121
2017	AU	21	31	18	11	11	8	0	57	24	4309
2017	AU-01	22	33	15	11	10	10	0	60	22	923
2017	AU-02	18	33	19	12	12	7	0	54	25	698
2017	AU-03	20	30	18	11	12	9	0	55	25	1326
2017	AU-04	20	29	19	13	11	8	0	53	26	993
2017	AU-05	29	36	14	9	8	4	0	67	18	165
2017	AU-06	36	42	8	9	2	2	0	80	11	107
2014	AU	22	32	18	10	9	9	0	59	21	4687
2014	AU-01	25	32	17	9	7	10	0	64	18	1239
2014	AU-02	18	32	19	11	11	9	0	55	24	820
2014	AU-03	20	31	18	11	10	10	0	57	23	1359
2014	AU-04	23	32	18	11	7	9	0	60	20	936
2014	AU-05	25	39	16	10	5	5	1	68	16	161
2014	AU-06	38	30	18	9	3	3	0	70	11	117
2011	AU	15	29	22	13	12	9	0	49	27	4056
2011	AU-01	16	30	21	13	12	8	0	51	27	891
2011	AU-02	15	29	22	13	14	7	0	48	29	1036
2011	AU-03	11	28	24	14	12	11	1	44	30	1087
2011	AU-04	15	30	23	10	11	12	0	51	23	778
2011	AU-05	28	38	16	7	8	2	0	68	15	134
2011	AU-06	24	32	15	18	7	4	0	59	26	116

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	31	21	15	13	2	50	29	3894
2018	AU-01	22	30	20	15	10	3	53	26	834
2018	AU-02	17	32	21	14	14	2	50	29	632
2018	AU-03	16	29	23	15	14	3	46	30	1193
2018	AU-04	15	31	21	17	13	1	47	31	842
2018	AU-05	22	37	18	14	10	1	59	23	177
2018	AU-06	26	42	13	7	11	1	68	18	121
2017	AU	16	29	20	17	15	3	47	33	4310
2017	AU-01	18	29	20	15	14	4	49	30	924
2017	AU-02	16	29	21	17	15	3	46	33	696
2017	AU-03	16	29	20	16	16	2	46	33	1327
2017	AU-04	14	29	19	21	15	2	44	37	994
2017	AU-05	21	33	18	12	15	1	55	27	165
2017	AU-06	30	36	17	9	7	0	66	17	107
2014	AU	17	31	21	16	12	3	49	30	4688
2014	AU-01	19	33	19	15	10	3	54	26	1239
2014	AU-02	14	29	23	16	15	3	44	32	821
2014	AU-03	16	27	22	18	13	3	45	32	1359
2014	AU-04	16	32	19	17	13	3	50	30	935
2014	AU-05	20	38	19	14	9	0	58	23	162
2014	AU-06	21	42	17	15	4	0	63	20	117
2011	AU	11	30	22	17	17	3	42	35	4053
2011	AU-01	12	30	23	14	17	4	44	32	891
2011	AU-02	11	28	22	19	18	2	40	38	1037
2011	AU-03	9	28	23	18	18	4	39	37	1083
2011	AU-04	11	30	23	17	15	4	42	34	778
2011	AU-05	22	41	11	12	14	1	63	26	133
2011	AU-06	17	36	11	22	14	0	53	36	117
2008	AU	12	30	22	16	17	4	43	34	3574
2008	AU-01	12	32	23	14	14	4	47	30	866
2008	AU-02	9	28	23	17	19	3	39	38	921
2008	AU-03	12	30	22	17	16	3	42	34	894
2008	AU-04	13	30	21	17	15	4	45	33	645
2008	AU-05	10	44	18	15	8	5	57	24	78
2008	AU-06	18	35	13	13	20	0	53	34	83

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	26	24	19	14	6	0	40	35	3895
2018	AU-01	15	26	24	18	11	6	0	44	31	831
2018	AU-02	11	27	22	18	15	6	0	41	36	634
2018	AU-03	10	24	26	19	15	6	0	37	36	1196
2018	AU-04	9	24	27	21	15	4	0	34	37	840
2018	AU-05	15	34	18	17	14	3	0	50	32	177
2018	AU-06	17	42	16	14	10	2	0	60	24	121
2017	AU	10	25	22	20	17	6	0	37	40	4305
2017	AU-01	12	24	22	19	16	6	0	39	37	921
2017	AU-02	10	24	22	19	20	6	0	36	41	697
2017	AU-03	10	24	21	20	18	6	0	36	41	1327
2017	AU-04	8	23	22	23	18	5	0	34	43	992
2017	AU-05	12	32	22	17	16	2	0	44	34	165
2017	AU-06	17	40	20	16	7	0	0	57	22	107
2014	AU	11	26	23	20	15	6	0	39	37	4683
2014	AU-01	13	26	23	19	12	7	0	42	34	1237
2014	AU-02	9	23	25	20	18	5	0	33	41	819
2014	AU-03	10	25	22	20	16	6	0	38	39	1357
2014	AU-04	10	27	22	21	14	6	0	39	37	936
2014	AU-05	13	34	23	12	14	4	1	49	26	162
2014	AU-06	17	36	24	16	6	1	0	53	22	117
2011	AU	6	26	23	22	17	7	0	34	41	4059
2011	AU-01	7	24	23	21	18	7	0	34	41	894
2011	AU-02	6	24	23	23	17	7	0	32	43	1038
2011	AU-03	4	24	24	22	16	9	0	31	42	1086
2011	AU-04	4	28	21	21	15	9	0	36	41	777
2011	AU-05	8	41	20	17	13	2	0	50	30	133
2011	AU-06	6	30	19	26	17	3	0	37	44	117
2008	AU	5	27	21	21	17	9	0	35	42	3578
2008	AU-01	6	30	22	16	17	9	0	39	36	868
2008	AU-02	3	25	21	23	19	8	0	31	46	924
2008	AU-03	5	24	20	24	17	9	0	32	45	893
2008	AU-04	6	26	21	23	15	8	0	35	42	646
2008	AU-05	3	35	21	17	17	9	0	41	37	78
2008	AU-06	8	28	24	24	14	1	0	37	39	83

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	30	22	19	14	3	43	35	3896
2018	AU-01	15	31	21	17	12	3	48	30	835
2018	AU-02	12	32	18	21	15	2	45	37	634
2018	AU-03	11	27	24	19	16	4	39	36	1196
2018	AU-04	9	31	22	20	15	3	41	36	839
2018	AU-05	14	32	20	19	14	1	46	33	176
2018	AU-06	23	35	18	16	8	1	58	24	120
2017	AU	11	31	19	19	16	4	44	36	4304
2017	AU-01	12	33	18	18	15	4	47	35	922
2017	AU-02	11	29	19	19	18	4	42	39	698
2017	AU-03	10	31	19	18	17	5	43	37	1325
2017	AU-04	10	29	19	22	16	4	40	39	992
2017	AU-05	18	30	15	18	16	3	49	35	165
2017	AU-06	19	56	11	8	3	3	77	11	105
2014	AU	13	32	19	18	14	3	47	34	4685
2014	AU-01	16	32	19	17	12	3	50	30	1237
2014	AU-02	10	30	20	20	18	2	41	39	820
2014	AU-03	11	31	19	19	15	4	44	36	1360
2014	AU-04	13	34	18	18	14	3	48	34	934
2014	AU-05	15	42	15	14	10	3	59	25	162
2014	AU-06	21	42	18	12	6	2	64	18	117
2011	AU	8	31	21	21	14	4	41	37	4051
2011	AU-01	10	29	20	21	16	4	40	39	893
2011	AU-02	8	31	21	20	16	4	41	37	1035
2011	AU-03	7	32	21	22	13	5	41	37	1084
2011	AU-04	7	32	22	21	13	5	42	35	776
2011	AU-05	12	39	16	19	13	1	52	33	134
2011	AU-06	13	37	17	22	11	0	50	33	115
2008	AU	10	39	18	18	11	4	51	30	3572
2008	AU-01	13	39	19	17	9	4	53	27	868
2008	AU-02	8	40	17	19	12	4	50	32	921
2008	AU-03	9	39	19	18	10	4	51	29	890
2008	AU-04	11	37	17	18	13	3	50	32	646
2008	AU-05	13	49	12	15	10	1	62	26	78
2008	AU-06	11	48	11	17	13	0	59	30	83

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	45	20	11	5	1	0	64	16	3886
2018	AU-01	21	46	18	10	5	1	0	68	14	833
2018	AU-02	19	44	21	10	5	0	0	63	16	633
2018	AU-03	17	45	20	11	5	1	0	63	16	1193
2018	AU-04	16	45	21	13	5	1	0	61	18	836
2018	AU-05	19	44	20	13	5	0	0	63	17	176
2018	AU-06	28	47	16	6	3	0	0	75	9	120
2017	AU	19	42	18	12	8	1	0	62	20	4304
2017	AU-01	22	43	17	11	6	1	0	65	18	920
2017	AU-02	20	41	19	12	6	1	0	61	19	697
2017	AU-03	18	42	19	12	8	1	0	61	20	1324
2017	AU-04	15	41	18	14	10	1	0	57	25	995
2017	AU-05	25	40	16	10	8	1	0	65	18	164
2017	AU-06	36	46	10	5	1	2	0	84	6	107
2014	AU	23	42	18	9	6	2	0	66	15	4687
2014	AU-01	25	42	18	9	5	2	0	68	14	1239
2014	AU-02	20	42	19	10	7	2	0	63	18	820
2014	AU-03	23	40	19	9	7	1	0	64	16	1358
2014	AU-04	23	42	18	9	6	2	0	66	16	936
2014	AU-05	23	48	17	6	6	0	0	71	12	162
2014	AU-06	33	48	10	6	1	1	1	83	7	117
2011	AU	17	43	20	11	6	2	0	61	18	4057
2011	AU-01	20	42	19	10	7	1	0	63	18	893
2011	AU-02	16	42	21	12	7	2	0	60	19	1037
2011	AU-03	14	45	22	11	6	2	0	60	17	1085
2011	AU-04	18	41	20	13	6	2	0	60	19	777
2011	AU-05	22	44	16	9	8	1	0	67	17	134
2011	AU-06	21	46	19	6	6	1	1	69	12	117

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	41	17	8	5	2	1	69	14	3887
2018	AU-01	28	39	16	9	5	3	0	69	15	832
2018	AU-02	27	41	16	8	6	2	0	70	14	632
2018	AU-03	23	41	18	8	5	3	1	67	14	1192
2018	AU-04	23	43	16	9	5	3	1	68	15	838
2018	AU-05	32	40	16	8	2	2	1	73	10	177
2018	AU-06	48	42	6	2	2	0	1	91	3	120
2017	AU	30	40	14	9	5	3	1	72	14	4294
2017	AU-01	31	40	12	9	4	3	1	74	13	920
2017	AU-02	30	38	13	9	6	3	1	72	15	695
2017	AU-03	26	41	15	10	5	3	1	70	15	1321
2017	AU-04	28	39	16	8	6	2	1	69	14	991
2017	AU-05	41	38	12	5	2	1	1	81	7	164
2017	AU-06	48	36	8	9	0	0	0	84	9	106
2014	AU	37	40	11	6	3	2	1	79	10	4685
2014	AU-01	38	39	11	6	3	2	1	80	9	1237
2014	AU-02	33	44	10	7	3	3	1	80	11	821
2014	AU-03	36	40	10	6	4	3	1	79	11	1358
2014	AU-04	39	37	12	6	4	2	1	78	10	935
2014	AU-05	39	45	10	1	2	1	2	86	4	162
2014	AU-06	47	37	11	3	1	2	0	85	3	117
2011	AU	26	41	14	8	6	4	1	71	14	4051
2011	AU-01	26	42	13	7	6	3	2	72	14	891
2011	AU-02	26	42	15	9	5	3	1	70	14	1035
2011	AU-03	24	42	15	8	6	4	1	70	15	1083
2011	AU-04	26	40	13	8	6	5	2	71	15	777
2011	AU-05	34	33	16	6	6	4	1	70	13	134
2011	AU-06	37	33	10	11	6	3	0	72	18	117
2008	AU	19	40	15	11	7	6	1	64	20	3574
2008	AU-01	21	43	15	9	5	6	1	69	15	868
2008	AU-02	19	40	15	11	8	5	1	64	21	921
2008	AU-03	19	39	16	11	8	6	1	62	20	893
2008	AU-04	19	37	15	12	9	7	2	61	23	647
2008	AU-05	30	32	17	12	3	5	1	67	15	77
2008	AU-06	23	40	19	8	8	1	0	63	17	83

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	40	19	8	6	1	67	14	3876
2018	AU-01	28	40	18	6	6	0	69	13	828
2018	AU-02	27	41	18	8	6	1	68	14	635
2018	AU-03	24	40	19	9	6	1	65	16	1185
2018	AU-04	23	42	20	7	6	1	66	14	839
2018	AU-05	34	35	20	7	4	1	69	11	177
2018	AU-06	47	38	10	3	1	0	86	4	118

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	13	27	21	17	16	6	1	43	35	3893
2018	AU-01	13	25	21	17	17	6	0	41	37	836
2018	AU-02	14	30	17	16	18	4	1	46	36	634
2018	AU-03	13	25	22	17	16	7	1	41	35	1192
2018	AU-04	11	28	23	16	14	7	1	43	33	840
2018	AU-05	14	34	20	13	13	5	1	51	27	176
2018	AU-06	20	30	22	16	3	5	4	55	21	120
2017	AU	13	27	18	17	16	8	1	44	37	4301
2017	AU-01	15	27	15	17	18	7	1	46	38	922
2017	AU-02	14	28	16	17	19	5	1	44	38	694
2017	AU-03	12	27	17	19	15	9	1	44	38	1324
2017	AU-04	11	27	21	17	15	8	1	41	36	994
2017	AU-05	18	21	20	14	15	11	1	44	33	164
2017	AU-06	27	25	20	15	5	5	4	57	21	107
2014	AU	13	26	19	17	16	8	1	43	36	4687
2014	AU-01	14	26	18	17	15	7	1	44	36	1239
2014	AU-02	13	27	18	17	18	7	1	43	38	821
2014	AU-03	12	26	18	19	15	9	0	42	38	1357
2014	AU-04	13	26	19	15	17	10	1	43	36	936
2014	AU-05	12	27	20	15	13	11	1	44	32	162
2014	AU-06	19	33	25	11	5	5	3	56	18	117
2011	AU	8	22	20	19	19	10	1	34	44	4055
2011	AU-01	10	22	21	17	20	8	2	36	41	892
2011	AU-02	8	21	19	21	21	8	2	33	46	1036
2011	AU-03	7	23	19	21	20	11	1	33	45	1084
2011	AU-04	8	22	20	18	17	14	2	35	41	778
2011	AU-05	12	25	19	17	16	10	1	41	38	134
2011	AU-06	15	24	15	25	13	7	2	42	41	117

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	14	32	21	18	15	1	0	46	33	3895
2018	AU-01	15	31	18	18	17	1	0	47	35	833
2018	AU-02	13	30	20	20	16	1	0	44	36	635
2018	AU-03	12	32	23	18	13	2	0	45	32	1195
2018	AU-04	13	32	22	18	13	2	0	45	32	840
2018	AU-05	20	34	14	16	14	2	0	55	31	177
2018	AU-06	30	43	18	5	5	0	0	73	10	120
2017	AU	15	32	18	18	15	2	0	48	34	4303
2017	AU-01	15	28	16	20	19	2	0	44	40	919
2017	AU-02	15	32	17	19	16	1	0	47	36	696
2017	AU-03	14	33	19	18	14	2	0	48	33	1324
2017	AU-04	13	34	20	19	12	2	0	49	31	995
2017	AU-05	22	34	12	16	14	1	0	58	31	165
2017	AU-06	26	48	14	10	1	0	1	75	11	107
2014	AU	17	33	19	17	13	2	0	50	31	4688
2014	AU-01	20	29	18	17	14	2	0	50	32	1239
2014	AU-02	15	32	19	18	14	2	0	48	33	821
2014	AU-03	16	34	19	17	13	2	0	51	30	1358
2014	AU-04	15	35	18	18	12	2	0	51	30	936
2014	AU-05	19	32	20	17	9	1	1	53	27	162
2014	AU-06	26	44	14	10	6	0	0	70	16	117
2011	AU	15	36	18	16	14	1	0	51	31	4057
2011	AU-01	16	35	18	16	15	1	0	51	31	892
2011	AU-02	14	37	18	15	14	1	0	52	30	1038
2011	AU-03	13	34	19	18	14	1	0	48	33	1087
2011	AU-04	14	37	17	18	13	2	0	52	31	777
2011	AU-05	22	38	19	13	8	0	0	60	21	134
2011	AU-06	15	45	17	11	10	2	0	61	22	115
2008	AU	13	38	18	16	14	1	0	51	31	3574
2008	AU-01	16	40	14	16	13	0	0	56	29	863
2008	AU-02	11	38	18	16	16	1	0	50	32	923
2008	AU-03	13	37	18	16	14	2	0	51	31	894
2008	AU-04	13	36	21	15	14	1	0	49	30	647
2008	AU-05	17	37	17	22	8	0	0	54	29	78
2008	AU-06	8	46	17	17	12	0	0	54	29	83

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	17	33	15	16	17	1	1	51	33	3889
2018	AU-01	19	30	14	17	19	1	0	49	37	833
2018	AU-02	18	34	12	17	18	1	0	53	35	634
2018	AU-03	15	33	18	15	17	1	0	49	32	1192
2018	AU-04	16	33	16	15	16	1	1	51	32	837
2018	AU-05	19	38	17	16	8	0	2	59	24	177
2018	AU-06	36	33	13	7	10	0	3	70	17	120
2017	AU	17	31	15	16	19	1	1	49	36	4305
2017	AU-01	17	26	13	17	26	1	0	43	44	923
2017	AU-02	17	30	12	19	22	1	0	47	41	697
2017	AU-03	17	32	15	17	17	2	0	50	35	1324
2017	AU-04	15	34	17	16	16	1	2	50	33	993
2017	AU-05	24	36	13	11	14	0	2	62	25	165
2017	AU-06	36	34	10	8	7	1	4	73	16	107
2014	AU	17	32	14	16	18	1	1	50	35	4685
2014	AU-01	17	26	15	20	21	2	0	44	41	1237
2014	AU-02	15	31	15	15	22	1	1	48	38	820
2014	AU-03	17	36	14	16	15	1	1	54	32	1359
2014	AU-04	17	33	14	15	17	1	1	52	33	936
2014	AU-05	23	38	12	11	12	1	2	63	24	162
2014	AU-06	31	34	13	10	10	0	2	66	21	117
2011	AU	13	30	15	18	23	1	1	44	41	4058
2011	AU-01	13	27	14	18	26	1	0	41	45	892
2011	AU-02	12	28	16	18	24	1	0	41	43	1039
2011	AU-03	13	30	16	18	22	1	0	43	40	1086
2011	AU-04	13	32	14	18	21	1	1	46	40	777
2011	AU-05	22	38	17	8	12	1	2	62	21	134
2011	AU-06	19	34	11	13	19	1	3	55	33	116
2008	AU	16	37	11	16	18	1	1	54	35	3576
2008	AU-01	20	40	9	15	16	1	0	60	32	866
2008	AU-02	16	36	10	17	20	1	0	53	37	923
2008	AU-03	17	35	14	15	18	1	0	53	33	894
2008	AU-04	15	37	13	15	18	1	1	53	34	646
2008	AU-05	10	38	9	22	18	1	1	50	41	78
2008	AU-06	7	47	16	14	14	0	1	55	29	83

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	30	28	15	11	5	0	44	27	3892
2018	AU-01	12	27	28	15	11	7	0	42	28	834
2018	AU-02	11	28	30	14	12	5	0	40	28	635
2018	AU-03	10	30	27	16	10	5	0	43	28	1192
2018	AU-04	11	32	29	14	11	4	0	44	26	838
2018	AU-05	18	37	23	10	10	2	0	56	20	177
2018	AU-06	23	49	13	11	3	1	0	73	13	120
2017	AU	11	28	27	15	12	7	0	42	29	4306
2017	AU-01	11	23	27	14	15	8	1	38	32	921
2017	AU-02	9	28	27	16	13	6	0	40	31	698
2017	AU-03	10	29	27	15	11	8	0	42	28	1326
2017	AU-04	10	30	28	15	11	6	0	42	27	992
2017	AU-05	21	35	21	13	8	2	0	57	22	165
2017	AU-06	22	51	17	7	2	1	0	74	9	107

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	39	40	12	4	3	2	0	81	7	3896
2018	AU-01	40	38	12	5	4	1	0	79	9	830
2018	AU-02	38	42	11	3	4	2	0	81	7	633
2018	AU-03	37	41	13	5	3	2	0	79	8	1197
2018	AU-04	38	42	11	4	2	2	0	83	6	842
2018	AU-05	50	31	12	4	0	2	1	83	5	178
2018	AU-06	59	34	5	0	1	1	1	94	1	121
2017	AU	32	40	17	4	4	3	0	74	8	4304
2017	AU-01	32	37	18	5	4	3	0	72	10	923
2017	AU-02	30	42	17	5	3	2	0	74	9	698
2017	AU-03	32	40	17	5	4	3	0	74	9	1325
2017	AU-04	31	42	16	3	3	4	1	76	7	990
2017	AU-05	43	33	15	2	2	4	0	79	5	165
2017	AU-06	52	33	11	0	0	3	1	88	0	106
2014	AU	41	37	12	4	3	3	0	81	7	4685
2014	AU-01	45	36	9	4	3	2	0	83	7	1236
2014	AU-02	38	39	13	4	3	3	1	80	7	821
2014	AU-03	41	37	13	4	3	3	0	81	6	1358
2014	AU-04	38	38	12	5	3	4	1	80	8	936
2014	AU-05	44	38	11	2	1	4	0	85	3	162
2014	AU-06	48	35	11	2	0	4	0	87	2	117

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	41	13	5	4	1	0	77	9	3890
2018	AU-01	38	39	13	3	5	1	0	78	8	830
2018	AU-02	36	40	12	6	5	1	0	76	11	634
2018	AU-03	31	44	13	6	4	1	0	76	10	1195
2018	AU-04	34	42	14	6	3	1	0	77	9	840
2018	AU-05	46	36	12	4	2	1	0	82	6	177
2018	AU-06	57	36	4	2	1	0	1	93	3	120
2017	AU	30	44	14	6	4	2	0	75	11	4302
2017	AU-01	32	39	14	7	5	2	0	73	12	924
2017	AU-02	26	46	14	7	5	1	0	73	13	696
2017	AU-03	29	44	14	6	4	2	0	75	11	1323
2017	AU-04	28	45	15	6	4	2	0	75	11	991
2017	AU-05	35	45	12	4	3	2	0	81	7	165
2017	AU-06	48	44	5	2	0	1	0	93	2	106
2014	AU	36	40	12	6	3	2	0	78	9	4686
2014	AU-01	40	39	10	5	4	2	0	80	9	1239
2014	AU-02	34	40	12	7	4	3	0	76	11	821
2014	AU-03	34	41	13	6	3	2	0	77	9	1357
2014	AU-04	36	40	12	6	3	3	0	78	9	935
2014	AU-05	41	40	13	3	2	1	0	82	5	162
2014	AU-06	41	45	7	3	0	3	0	89	4	117
2011	AU	24	41	17	8	6	3	0	67	15	4056
2011	AU-01	26	39	15	9	7	2	0	67	17	891
2011	AU-02	22	41	17	9	7	3	0	66	16	1039
2011	AU-03	21	43	19	8	6	3	0	66	15	1084
2011	AU-04	23	43	19	7	4	4	0	69	12	777
2011	AU-05	42	36	13	5	3	1	0	78	8	134
2011	AU-06	32	40	19	5	2	3	0	74	7	117

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	36	40	12	6	5	0	76	12	3881
2018	AU-01	39	38	12	6	6	0	77	11	825
2018	AU-02	35	43	12	4	6	0	78	11	636
2018	AU-03	33	42	12	8	5	0	75	12	1190
2018	AU-04	35	40	13	7	5	0	75	12	836
2018	AU-05	45	37	11	4	2	0	82	7	178
2018	AU-06	59	28	6	2	5	0	87	7	121
2017	AU	31	42	13	8	7	0	73	15	4302
2017	AU-01	33	42	12	6	7	0	75	13	923
2017	AU-02	27	45	13	7	7	0	72	14	696
2017	AU-03	30	41	14	8	7	1	72	14	1323
2017	AU-04	29	42	12	11	7	0	71	17	992
2017	AU-05	44	35	8	7	6	0	79	13	165
2017	AU-06	49	36	7	5	4	0	85	9	106
2014	AU	36	40	12	7	5	0	76	12	4683
2014	AU-01	40	39	11	5	4	0	79	10	1238
2014	AU-02	33	39	12	8	7	0	72	16	819
2014	AU-03	36	40	12	6	5	0	76	12	1358
2014	AU-04	35	42	11	7	5	0	77	12	934
2014	AU-05	40	40	10	6	4	0	80	10	162
2014	AU-06	50	30	11	7	3	0	80	9	117
2011	AU	26	43	15	8	7	1	70	15	4043
2011	AU-01	27	42	15	8	7	1	70	15	888
2011	AU-02	25	42	16	9	8	1	67	16	1035
2011	AU-03	23	45	16	8	7	0	69	16	1081
2011	AU-04	25	46	14	9	7	0	71	15	775
2011	AU-05	44	35	10	7	3	0	79	10	134
2011	AU-06	33	47	11	3	6	0	79	9	116
2008	AU	23	45	14	9	8	1	69	17	3576
2008	AU-01	26	46	12	8	7	1	72	16	866
2008	AU-02	20	45	16	10	8	0	65	19	924
2008	AU-03	21	45	16	9	9	0	67	18	891
2008	AU-04	25	45	12	9	9	1	70	17	647
2008	AU-05	35	44	10	5	5	1	79	10	78
2008	AU-06	33	52	4	6	6	0	84	12	83

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	29	35	18	9	8	1	65	17	3892
2018	AU-01	31	34	18	8	8	0	66	16	830
2018	AU-02	30	35	16	11	8	1	65	19	635
2018	AU-03	28	36	20	9	7	1	64	16	1194
2018	AU-04	27	35	20	10	8	0	62	18	840
2018	AU-05	30	43	14	7	7	0	73	14	177
2018	AU-06	40	40	8	6	6	0	80	12	121
2017	AU	23	36	20	11	9	1	59	21	4301
2017	AU-01	24	35	20	10	10	1	59	20	923
2017	AU-02	23	35	20	10	11	1	58	22	695
2017	AU-03	22	37	21	11	8	1	60	20	1323
2017	AU-04	19	36	21	14	10	1	56	23	992
2017	AU-05	35	32	16	7	9	1	67	16	165
2017	AU-06	35	38	19	2	6	1	73	8	106
2014	AU	23	37	19	12	8	1	60	21	4686
2014	AU-01	25	37	18	11	7	1	63	19	1236
2014	AU-02	20	35	19	14	11	1	56	25	821
2014	AU-03	22	37	20	14	7	0	58	22	1359
2014	AU-04	24	37	19	11	10	0	61	20	936
2014	AU-05	27	33	22	9	7	1	61	17	162
2014	AU-06	29	45	13	6	7	0	74	13	117
2011	AU	19	38	23	11	8	1	58	19	4053
2011	AU-01	20	38	23	10	8	1	58	19	892
2011	AU-02	18	37	24	11	9	1	56	19	1033
2011	AU-03	18	37	23	12	9	1	56	21	1086
2011	AU-04	20	38	23	10	9	1	58	19	778
2011	AU-05	32	41	11	9	6	0	74	15	133
2011	AU-06	26	40	19	11	3	1	66	15	117

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	38	18	10	7	0	65	17	3874
2018	AU-01	28	37	18	11	7	0	64	17	827
2018	AU-02	28	39	16	10	7	0	67	18	631
2018	AU-03	25	39	19	10	7	0	64	17	1190
2018	AU-04	24	39	19	10	8	0	63	18	839
2018	AU-05	30	43	14	8	6	0	73	14	176
2018	AU-06	42	39	7	8	4	0	81	12	117
2017	AU	21	38	18	13	9	0	60	22	4299
2017	AU-01	22	38	19	11	9	0	60	21	922
2017	AU-02	20	38	19	13	10	0	58	23	696
2017	AU-03	21	39	19	13	8	0	60	21	1321
2017	AU-04	19	38	18	15	9	1	58	24	992
2017	AU-05	33	34	15	8	9	1	68	18	165
2017	AU-06	35	42	10	7	6	0	77	12	106
2014	AU	23	39	18	13	8	0	61	21	4686
2014	AU-01	24	39	16	13	7	1	63	20	1238
2014	AU-02	20	37	20	13	10	0	57	24	821
2014	AU-03	22	38	18	15	8	0	60	22	1359
2014	AU-04	22	40	18	12	7	0	63	19	935
2014	AU-05	27	40	17	6	9	1	68	15	162
2014	AU-06	34	43	11	8	4	0	77	12	117
2011	AU	19	41	20	12	8	0	60	20	4050
2011	AU-01	18	41	22	11	8	1	59	19	891
2011	AU-02	18	40	21	12	8	0	59	21	1035
2011	AU-03	17	41	19	14	8	0	59	22	1082
2011	AU-04	20	41	20	10	8	1	61	19	778
2011	AU-05	32	44	10	6	8	0	76	14	133
2011	AU-06	26	45	12	15	3	0	71	17	117
2008	AU	20	43	16	12	8	0	63	20	3573
2008	AU-01	23	43	16	10	8	1	66	18	868
2008	AU-02	15	44	20	13	8	0	59	21	923
2008	AU-03	20	43	15	13	8	0	64	21	891
2008	AU-04	20	44	17	11	8	0	64	19	646
2008	AU-05	35	47	10	5	3	0	82	8	78
2008	AU-06	24	49	7	9	11	0	73	20	82

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	27	29	21	11	8	3	0	59	20	3896
2018	AU-01	24	28	21	12	11	4	0	54	24	832
2018	AU-02	28	30	19	10	10	3	0	60	20	637
2018	AU-03	26	30	23	11	8	4	0	58	19	1195
2018	AU-04	28	31	20	11	7	3	0	61	18	840
2018	AU-05	41	25	17	8	7	2	1	67	15	178
2018	AU-06	49	26	11	7	6	2	1	76	13	121
2017	AU	23	29	21	12	10	5	0	54	23	4300
2017	AU-01	21	25	20	15	13	5	0	49	30	923
2017	AU-02	21	29	20	14	12	4	0	53	26	693
2017	AU-03	23	30	21	12	9	5	0	56	22	1324
2017	AU-04	22	31	23	11	7	5	1	56	20	992
2017	AU-05	37	25	18	7	6	5	1	66	14	165
2017	AU-06	42	26	17	8	6	2	0	69	13	106
2014	AU	24	30	20	12	8	5	0	58	21	4686
2014	AU-01	23	29	20	14	10	4	0	54	25	1237
2014	AU-02	20	32	21	12	11	4	0	54	24	821
2014	AU-03	24	29	21	12	7	5	1	57	21	1359
2014	AU-04	28	34	18	8	7	5	1	65	16	935
2014	AU-05	36	27	18	9	6	4	0	65	16	162
2014	AU-06	38	32	17	7	3	2	1	72	11	117
2011	AU	22	32	19	13	8	5	0	58	22	4054
2011	AU-01	20	29	19	15	10	5	0	53	26	893
2011	AU-02	21	32	18	14	10	5	1	56	25	1038
2011	AU-03	20	33	20	13	8	5	0	57	22	1083
2011	AU-04	22	36	19	11	6	5	1	62	18	778
2011	AU-05	40	33	16	6	3	2	0	75	9	132
2011	AU-06	37	32	15	8	3	4	1	73	11	117
2008	AU	22	33	19	12	9	6	0	58	22	3573
2008	AU-01	21	32	17	14	9	6	0	56	25	868
2008	AU-02	19	33	21	12	9	5	0	55	23	922
2008	AU-03	21	36	19	11	9	5	0	60	20	890
2008	AU-04	24	35	17	9	7	6	0	64	18	647
2008	AU-05	38	38	10	6	4	3	0	79	11	78
2008	AU-06	33	30	17	11	8	1	0	63	20	83

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AU	17	54	30	3917
2018	AU-01	20	47	33	838
2018	AU-02	14	56	30	639
2018	AU-03	14	56	30	1198
2018	AU-04	18	55	27	846
2018	AU-05	22	55	23	179
2018	AU-06	16	58	27	120
2017	AU	16	54	31	4308
2017	AU-01	18	48	34	922
2017	AU-02	15	55	29	698
2017	AU-03	13	58	29	1325
2017	AU-04	15	55	31	994
2017	AU-05	25	48	27	165
2017	AU-06	17	55	28	107
2014	AU	16	54	31	4686
2014	AU-01	15	50	34	1238
2014	AU-02	16	53	32	820
2014	AU-03	13	56	30	1360
2014	AU-04	17	57	26	934
2014	AU-05	22	56	22	162
2014	AU-06	20	45	34	117
2011	AU	16	54	29	4056
2011	AU-01	15	51	34	893
2011	AU-02	17	52	30	1038
2011	AU-03	16	57	27	1086
2011	AU-04	16	55	28	776
2011	AU-05	15	65	20	133
2011	AU-06	20	56	24	117

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AU	31	42	13	8	1	6	650
2018	AU-01	10	55	17	9	1	7	167
2018	AU-02	22	50	15	8	1	5	88
2018	AU-03	37	36	10	10	2	5	168
2018	AU-04	45	33	12	4	0	6	153
2018	AU-05	46	44	8	3	0	0	39
2018	AU-06	63	26	0	11	0	0	19
2017	AU	33	36	11	12	2	5	668
2017	AU-01	15	41	15	16	6	7	165
2017	AU-02	33	36	12	13	0	6	108
2017	AU-03	30	36	11	14	1	6	174
2017	AU-04	48	39	8	2	1	1	145
2017	AU-05	60	17	10	7	5	2	42
2017	AU-06	44	33	6	11	0	6	18
2014	AU	33	41	8	13	9999	5	728
2014	AU-01	11	53	16	15	9999	5	189
2014	AU-02	36	36	8	12	9999	7	129
2014	AU-03	34	43	4	14	9999	5	182
2014	AU-04	44	36	6	10	9999	5	160
2014	AU-05	53	28	3	11	9999	6	36
2014	AU-06	79	8	4	8	9999	0	24
2011	AU	36	36	9	13	9999	6	656
2011	AU-01	18	36	15	21	9999	10	136
2011	AU-02	30	44	8	11	9999	7	179
2011	AU-03	42	34	9	11	9999	4	169
2011	AU-04	44	33	6	12	9999	6	126
2011	AU-05	65	25	0	10	9999	0	20
2011	AU-06	57	30	0	9	9999	4	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AU	15	85	3907
2018	AU-01	17	83	838
2018	AU-02	17	83	635
2018	AU-03	15	85	1199
2018	AU-04	13	87	842
2018	AU-05	8	92	179
2018	AU-06	11	89	120

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AU	42	578
2018	AU-01	47	141
2018	AU-02	40	105
2018	AU-03	35	175
2018	AU-04	50	109

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AU	69	578
2018	AU-01	70	141
2018	AU-02	66	105
2018	AU-03	72	175
2018	AU-04	67	109

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	AU	4	578
2018	AU-03	3	175
2018	AU-06	46	13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	AU	3	578
2018	AU-01	5	141
2018	AU-04	6	109
2018	AU-05	0	15
2018	AU-06	0	13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AU	12	578
2018	AU-01	17	141
2018	AU-02	13	105
2018	AU-03	12	175
2018	AU-04	6	109

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AU	2	578
2018	AU-01	4	141
2018	AU-02	0	105
2018	AU-03	3	175
2018	AU-05	0	15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	AU	36	576
2018	AU-01	30	140
2018	AU-02	44	105
2018	AU-03	32	174
2018	AU-04	39	109

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	AU	40	576
2018	AU-01	29	140
2018	AU-02	51	105
2018	AU-03	41	174
2018	AU-04	39	109

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AU	40	576
2018	AU-01	36	140
2018	AU-02	37	105
2018	AU-03	39	174
2018	AU-04	45	109

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	AU	41	576
2018	AU-01	39	140
2018	AU-02	48	105
2018	AU-03	36	174
2018	AU-04	40	109
2018	AU-05	47	15
2018	AU-06	38	13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	AU	28	576
2018	AU-01	22	140
2018	AU-02	32	105
2018	AU-03	28	174
2018	AU-04	30	109

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AU	55	576
2018	AU-01	54	140
2018	AU-02	63	105
2018	AU-03	55	174
2018	AU-04	55	109
2018	AU-05	53	15
2018	AU-06	38	13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	AU	32	576
2018	AU-01	29	140
2018	AU-02	36	105
2018	AU-03	28	174
2018	AU-04	35	109
2018	AU-05	47	15
2018	AU-06	38	13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	AU	1	576
2018	AU-04	0	109
2018	AU-05	0	15
2018	AU-06	0	13

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	AU	8	576
2018	AU-01	11	140
2018	AU-02	10	105
2018	AU-03	9	174
2018	AU-05	0	15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	AU	13	576
2018	AU-01	14	140
2018	AU-02	10	105
2018	AU-03	12	174
2018	AU-04	12	109

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	AU	52	576
2018	AU-01	58	140
2018	AU-02	47	105
2018	AU-03	51	174
2018	AU-04	56	109

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AU	22	576
2018	AU-01	21	140
2018	AU-02	28	105
2018	AU-03	18	174
2018	AU-04	22	109

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AU	13	576
2018	AU-01	14	140
2018	AU-02	9	105
2018	AU-03	15	174
2018	AU-04	13	109

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AU	38	576
2018	AU-01	37	141
2018	AU-02	40	104
2018	AU-03	39	175
2018	AU-04	38	108

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	AU	24	576
2018	AU-01	21	141
2018	AU-02	22	104
2018	AU-03	28	175
2018	AU-04	22	108

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	AU	3	576
2018	AU-05	0	15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AU	26	576
2018	AU-01	24	141
2018	AU-02	35	104
2018	AU-03	28	175
2018	AU-04	19	108

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AU	8	576
2018	AU-01	9	141
2018	AU-02	9	104
2018	AU-03	11	175
2018	AU-06	0	13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	AU	8	576
2018	AU-01	6	141
2018	AU-02	12	104
2018	AU-03	8	175
2018	AU-04	7	108
2018	AU-05	0	15
2018	AU-06	0	13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	AU	13	576
2018	AU-01	12	141
2018	AU-02	14	104
2018	AU-03	11	175
2018	AU-04	15	108

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AU	10	576
2018	AU-01	7	141
2018	AU-02	10	104
2018	AU-03	13	175
2018	AU-04	10	108

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AU	33	576
2018	AU-01	36	141
2018	AU-02	28	104
2018	AU-03	30	175
2018	AU-04	38	108

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	AU	9	532
2018	AU-01	7	133
2018	AU-02	10	92
2018	AU-03	10	160
2018	AU-04	11	101

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AU	19	532
2018	AU-01	24	133
2018	AU-02	22	92
2018	AU-03	14	160
2018	AU-04	18	101

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AU	8	532
2018	AU-01	8	133
2018	AU-02	10	92
2018	AU-03	10	160
2018	AU-04	7	101

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	AU	5	532
2018	AU-01	6	133
2018	AU-03	7	160
2018	AU-05	0	15
2018	AU-06	0	13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AU	8	532
2018	AU-01	8	133
2018	AU-02	11	92
2018	AU-03	8	160
2018	AU-04	7	101

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AU	7	532
2018	AU-01	7	133
2018	AU-02	5	92
2018	AU-03	9	160
2018	AU-04	8	101
2018	AU-05	0	15
2018	AU-06	0	13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AU	10	532
2018	AU-01	11	133
2018	AU-02	10	92
2018	AU-03	10	160
2018	AU-04	10	101

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AU	11	532
2018	AU-01	15	133
2018	AU-02	11	92
2018	AU-03	10	160
2018	AU-04	9	101

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AU	14	532
2018	AU-01	17	133
2018	AU-02	15	92
2018	AU-03	13	160
2018	AU-04	10	101

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AU	28	532
2018	AU-01	20	133
2018	AU-02	36	92
2018	AU-03	26	160
2018	AU-04	36	101

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	AU	8	532
2018	AU-01	8	133
2018	AU-02	15	92
2018	AU-03	6	160
2018	AU-04	6	101

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AU	48	532
2018	AU-01	45	133
2018	AU-02	48	92
2018	AU-03	54	160
2018	AU-04	48	101

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AU	2	532
2018	AU-03	3	160
2018	AU-05	0	15
2018	AU-06	0	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AU	57	532
2018	AU-01	60	133
2018	AU-02	47	92
2018	AU-03	56	160
2018	AU-04	62	101
2018	AU-05	53	15
2018	AU-06	62	13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AU	4	532
2018	AU-01	4	133
2018	AU-05	0	15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AU	11	532
2018	AU-01	9	133
2018	AU-02	12	92
2018	AU-03	13	160
2018	AU-04	13	101

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	13	17	24	7	8	26	5	44	21	3888
2018	AU-01	16	18	23	6	9	23	6	48	21	833
2018	AU-02	13	21	23	6	9	23	5	48	20	635
2018	AU-03	11	16	25	8	8	28	5	40	23	1193
2018	AU-04	9	17	24	8	7	30	5	41	22	839
2018	AU-05	13	14	26	9	3	31	2	41	19	174
2018	AU-06	23	19	28	4	1	22	3	56	7	119
2017	AU	12	16	22	6	8	29	6	44	22	4310
2017	AU-01	15	17	19	7	9	27	6	48	24	922
2017	AU-02	13	18	21	6	9	27	7	46	22	698
2017	AU-03	12	16	22	7	7	30	6	43	23	1326
2017	AU-04	11	14	23	6	7	31	6	40	22	995
2017	AU-05	12	19	26	6	7	24	7	44	18	165
2017	AU-06	21	22	22	3	1	24	7	62	5	107
2014	AU	14	18	22	6	6	28	6	49	18	4685
2014	AU-01	16	18	21	6	5	28	6	52	16	1238
2014	AU-02	14	20	21	5	8	25	7	50	19	820
2014	AU-03	11	18	22	6	6	29	6	46	20	1358
2014	AU-04	13	17	22	5	7	29	6	47	19	936
2014	AU-05	17	17	20	6	4	27	9	53	15	162
2014	AU-06	20	21	20	3	3	27	7	62	8	117

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	25	34	20	7	6	7	1	64	14	3897
2018	AU-01	28	32	18	7	6	7	1	65	14	833
2018	AU-02	23	36	19	6	8	7	1	64	15	637
2018	AU-03	22	35	21	8	6	8	1	62	15	1195
2018	AU-04	24	35	20	8	5	7	1	64	14	842
2018	AU-05	28	33	23	7	3	6	0	65	10	177
2018	AU-06	49	30	14	3	1	3	0	81	4	118
2017	AU	23	35	18	7	7	9	1	65	15	4304
2017	AU-01	26	32	17	7	8	10	1	65	16	919
2017	AU-02	24	36	16	7	8	8	1	66	16	698
2017	AU-03	22	36	19	7	6	10	1	65	14	1324
2017	AU-04	21	34	20	7	6	11	1	62	15	994
2017	AU-05	27	34	21	5	5	7	1	66	11	165
2017	AU-06	37	41	11	5	1	4	1	82	6	107
2014	AU	26	35	18	5	5	10	1	68	12	4686
2014	AU-01	29	34	16	5	5	11	1	70	11	1237
2014	AU-02	24	37	19	5	7	8	1	67	12	821
2014	AU-03	24	35	19	7	4	10	1	67	12	1359
2014	AU-04	25	34	20	5	5	10	1	67	12	936
2014	AU-05	31	33	20	4	5	7	0	69	9	162
2014	AU-06	36	41	16	1	3	3	1	80	4	117
2011	AU	29	42	14	6	5	4	0	74	12	4052
2011	AU-01	30	41	14	7	5	3	0	74	12	894
2011	AU-02	29	43	13	7	5	3	0	74	13	1033
2011	AU-03	26	43	14	7	5	4	0	73	12	1088
2011	AU-04	31	39	14	6	4	6	0	74	11	773
2011	AU-05	42	38	12	2	3	2	0	82	5	133
2011	AU-06	35	40	15	6	3	0	1	76	9	117

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AU	10	90	3901
2018	AU-01	13	87	839
2018	AU-02	11	89	639
2018	AU-03	10	90	1192
2018	AU-04	9	91	842
2018	AU-05	6	94	178
2018	AU-06	5	95	121

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AU	24	406
2018	AU-01	20	105
2018	AU-02	18	73
2018	AU-03	23	120
2018	AU-04	37	78

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AU	80	406
2018	AU-01	79	105
2018	AU-02	81	73
2018	AU-03	81	120
2018	AU-04	76	78

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	AU	5	406
2018	AU-01	10	105
2018	AU-03	4	120
2018	AU-04	6	78
2018	AU-05	0	11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AU	8	406
2018	AU-01	13	105
2018	AU-02	8	73
2018	AU-03	8	120
2018	AU-05	0	11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AU	11	406
2018	AU-01	10	105
2018	AU-02	14	73
2018	AU-03	9	120
2018	AU-04	10	78

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	AU	35	403
2018	AU-01	37	105
2018	AU-02	32	73
2018	AU-03	33	117
2018	AU-04	42	77

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	AU	25	403
2018	AU-01	26	105
2018	AU-02	21	73
2018	AU-03	26	117
2018	AU-04	30	77

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	AU	22	403
2018	AU-01	21	105
2018	AU-02	29	73
2018	AU-03	17	117
2018	AU-04	26	77

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	AU	9	403
2018	AU-01	9	105
2018	AU-02	8	73
2018	AU-03	8	117
2018	AU-04	9	77

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	AU	29	403
2018	AU-01	27	105
2018	AU-02	32	73
2018	AU-03	33	117
2018	AU-04	26	77

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	AU	33	403
2018	AU-01	34	105
2018	AU-02	29	73
2018	AU-03	26	117
2018	AU-04	35	77

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	AU	1	403
2018	AU-02	0	73
2018	AU-04	0	77

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	AU	3	403
2018	AU-01	5	105
2018	AU-02	0	73

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	AU	8	403
2018	AU-01	6	105
2018	AU-02	10	73
2018	AU-03	12	117
2018	AU-04	9	77

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	AU	12	403
2018	AU-01	10	105
2018	AU-02	14	73
2018	AU-03	14	117
2018	AU-04	10	77

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	AU	1	403
2018	AU-02	0	73
2018	AU-05	0	11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	AU	12	403
2018	AU-01	14	105
2018	AU-02	12	73
2018	AU-03	11	117
2018	AU-04	12	77

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AU	14	403
2018	AU-01	14	105
2018	AU-02	15	73
2018	AU-03	16	117
2018	AU-04	9	77

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AU	21	407
2018	AU-01	24	105
2018	AU-02	18	73
2018	AU-03	24	120
2018	AU-04	19	78

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	AU	12	407
2018	AU-01	11	105
2018	AU-02	10	73
2018	AU-03	16	120
2018	AU-04	10	78

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	AU	2	407
2018	AU-03	0	120
2018	AU-04	6	78
2018	AU-05	0	11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AU	22	407
2018	AU-01	23	105
2018	AU-02	32	73
2018	AU-03	21	120
2018	AU-04	14	78

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AU	4	407
2018	AU-01	8	105
2018	AU-05	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	AU	8	407
2018	AU-01	10	105
2018	AU-02	14	73
2018	AU-03	4	120
2018	AU-05	0	11

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	AU	6	407
2018	AU-01	10	105
2018	AU-02	8	73
2018	AU-03	4	120

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AU	8	407
2018	AU-02	10	73
2018	AU-03	13	120
2018	AU-04	8	78
2018	AU-05	0	11

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AU	55	407
2018	AU-01	52	105
2018	AU-02	52	73
2018	AU-03	53	120
2018	AU-04	60	78

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	AU	2	376
2018	AU-02	0	63
2018	AU-05	0	11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AU	11	376
2018	AU-01	13	95
2018	AU-02	13	63
2018	AU-03	10	115
2018	AU-04	8	74

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AU	2	376
2018	AU-01	5	95
2018	AU-02	0	63
2018	AU-04	0	74
2018	AU-05	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AU	3	376
2018	AU-05	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AU	3	376
2018	AU-03	5	115
2018	AU-05	0	11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AU	6	376
2018	AU-03	10	115
2018	AU-05	0	11

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AU	8	376
2018	AU-01	13	95
2018	AU-02	10	63
2018	AU-03	7	115
2018	AU-04	7	74

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AU	10	376
2018	AU-01	8	95
2018	AU-02	11	63
2018	AU-03	12	115
2018	AU-05	0	11

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AU	23	376
2018	AU-01	24	95
2018	AU-02	32	63
2018	AU-03	22	115
2018	AU-04	19	74

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	AU	8	376
2018	AU-01	9	95
2018	AU-02	13	63
2018	AU-03	9	115
2018	AU-05	0	11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AU	48	376
2018	AU-01	46	95
2018	AU-02	51	63
2018	AU-03	50	115
2018	AU-04	43	74

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AU	67	376
2018	AU-01	75	95
2018	AU-02	67	63
2018	AU-03	66	115
2018	AU-04	64	74

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AU	5	376
2018	AU-04	7	74
2018	AU-05	0	11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AU	11	376
2018	AU-01	9	95
2018	AU-02	14	63
2018	AU-03	13	115
2018	AU-04	9	74

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	14	17	26	5	5	29	4	47	15	3891
2018	AU-01	16	18	25	4	7	25	5	48	15	830
2018	AU-02	15	22	23	4	7	25	4	52	16	636
2018	AU-03	13	16	26	6	4	31	4	45	16	1195
2018	AU-04	11	15	27	5	3	34	5	42	14	839
2018	AU-05	14	16	28	2	3	32	3	48	9	176
2018	AU-06	29	18	22	3	0	23	4	65	5	121
2017	AU	13	18	22	5	5	32	6	49	16	4304
2017	AU-01	15	20	19	5	6	28	6	53	17	924
2017	AU-02	13	20	22	4	6	28	7	50	16	697
2017	AU-03	11	18	23	5	5	33	5	47	15	1323
2017	AU-04	11	16	23	5	5	36	5	45	16	992
2017	AU-05	15	13	25	5	5	31	6	44	16	165
2017	AU-06	24	21	22	1	0	27	6	66	1	106
2014	AU	14	18	22	4	3	32	6	53	12	4684
2014	AU-01	16	20	19	4	3	31	6	58	11	1238
2014	AU-02	15	20	21	4	5	29	6	53	14	820
2014	AU-03	12	18	25	3	3	34	6	49	10	1358
2014	AU-04	14	16	22	4	3	35	5	51	13	935
2014	AU-05	15	16	23	2	2	31	9	53	8	162
2014	AU-06	22	9	26	3	0	34	5	52	4	117

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	34	21	5	5	9	1	66	11	3895
2018	AU-01	27	31	22	5	6	9	1	64	12	834
2018	AU-02	25	36	18	5	6	8	1	68	12	635
2018	AU-03	24	34	21	6	5	10	1	64	12	1195
2018	AU-04	24	36	21	6	3	8	1	66	10	841
2018	AU-05	32	31	23	5	3	7	1	67	8	176
2018	AU-06	51	32	12	1	0	4	0	87	1	121
2017	AU	25	35	18	5	5	11	1	68	11	4299
2017	AU-01	25	34	16	5	6	13	1	69	12	924
2017	AU-02	24	36	17	4	6	11	2	69	12	698
2017	AU-03	23	35	20	5	5	11	1	66	11	1320
2017	AU-04	24	33	19	5	4	13	1	66	11	991
2017	AU-05	27	33	22	4	2	12	1	68	7	165
2017	AU-06	43	41	12	1	0	2	1	87	1	104
2014	AU	26	35	18	4	4	12	1	71	9	4683
2014	AU-01	30	33	16	3	4	13	1	73	8	1236
2014	AU-02	22	37	19	4	6	11	1	68	11	820
2014	AU-03	25	35	20	4	3	12	1	69	8	1358
2014	AU-04	27	35	17	4	3	13	1	72	9	936
2014	AU-05	28	36	16	6	2	10	2	73	8	162
2014	AU-06	39	36	14	3	0	7	2	82	3	117
2011	AU	30	41	14	6	4	5	0	76	10	4048
2011	AU-01	30	42	15	6	4	4	0	74	10	892
2011	AU-02	31	41	13	6	5	4	0	75	12	1034
2011	AU-03	28	43	14	6	4	5	0	75	11	1083
2011	AU-04	30	41	13	5	3	7	0	77	8	775
2011	AU-05	46	34	13	3	3	2	0	81	6	134
2011	AU-06	41	41	9	4	1	3	1	86	5	116

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	22	31	24	11	11	0	1	53	23	3907
2018	AU-01	19	31	25	12	11	0	1	52	23	836
2018	AU-02	22	27	26	14	10	1	1	49	24	637
2018	AU-03	21	31	23	11	12	0	2	53	23	1200
2018	AU-04	23	30	24	11	10	0	1	54	22	840
2018	AU-05	27	35	20	8	9	0	1	62	17	179
2018	AU-06	28	37	20	8	7	0	1	65	15	120
2017	AU	23	29	21	13	13	0	1	52	26	4302
2017	AU-01	20	28	21	14	15	1	1	49	29	924
2017	AU-02	21	27	24	14	12	0	2	50	26	698
2017	AU-03	22	30	21	13	11	1	1	54	24	1323
2017	AU-04	24	28	21	12	13	0	2	53	26	988
2017	AU-05	26	28	18	15	13	0	1	54	28	165
2017	AU-06	33	28	21	9	7	0	1	61	17	107

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	14	29	31	16	9	0	1	44	25	3896
2018	AU-01	14	28	33	15	9	0	1	43	24	835
2018	AU-02	11	29	32	17	9	1	1	41	26	635
2018	AU-03	18	31	31	13	6	1	1	50	19	1199
2018	AU-04	14	29	30	17	9	0	1	43	26	836
2018	AU-05	5	33	24	21	17	0	0	38	38	178
2018	AU-06	5	16	26	31	22	0	0	21	53	119
2017	AU	16	30	30	14	8	0	1	47	23	4298
2017	AU-01	16	29	31	14	9	1	1	45	23	920
2017	AU-02	16	31	28	16	8	0	1	48	24	695
2017	AU-03	17	34	28	12	6	1	2	53	19	1323
2017	AU-04	16	30	31	15	8	0	1	46	23	991
2017	AU-05	12	24	33	19	13	0	0	36	32	165
2017	AU-06	9	15	21	30	24	0	0	24	54	107

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	20	30	26	14	9	0	1	51	23	3886
2018	AU-01	21	28	24	15	10	1	1	50	25	833
2018	AU-02	18	29	27	16	9	0	1	47	25	631
2018	AU-03	24	31	25	11	7	1	2	56	18	1194
2018	AU-04	20	31	25	13	8	0	2	52	22	837
2018	AU-05	16	27	26	18	11	0	1	44	29	179
2018	AU-06	8	27	34	18	14	0	0	34	32	119
2017	AU	21	31	23	14	9	0	2	53	24	4300
2017	AU-01	19	27	23	16	13	1	2	47	29	922
2017	AU-02	20	28	22	17	12	0	2	49	29	697
2017	AU-03	24	34	21	12	7	0	2	59	19	1322
2017	AU-04	20	33	24	12	8	0	2	55	20	991
2017	AU-05	18	35	21	16	10	0	1	53	26	165
2017	AU-06	10	28	29	22	10	0	0	39	32	106

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	28	25	21	12	8	2	4	57	21	3877
2018	AU-01	36	27	16	7	6	2	6	68	14	828
2018	AU-02	31	22	21	10	8	3	5	58	19	633
2018	AU-03	29	26	21	11	6	2	5	58	19	1190
2018	AU-04	21	29	23	15	10	1	2	52	25	834
2018	AU-05	18	20	27	19	15	1	1	39	34	179
2018	AU-06	9	19	31	21	18	0	1	29	39	118
2017	AU	29	25	19	11	7	3	7	60	20	4296
2017	AU-01	35	21	15	8	6	4	11	67	16	921
2017	AU-02	34	21	16	11	6	4	9	63	19	697
2017	AU-03	30	27	18	10	6	3	6	63	17	1322
2017	AU-04	22	28	23	14	8	1	4	53	23	989
2017	AU-05	16	22	30	18	12	1	1	39	30	165
2017	AU-06	10	28	20	26	16	0	0	39	42	106

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	60	16	7	2	1	1	13	88	4	3887
2018	AU-01	63	12	7	1	1	0	16	90	2	832
2018	AU-02	64	13	6	1	0	1	15	91	2	631
2018	AU-03	63	14	6	2	1	1	13	90	3	1191
2018	AU-04	57	20	6	3	2	0	13	89	5	840
2018	AU-05	44	25	15	4	5	0	7	74	10	179
2018	AU-06	35	28	20	8	5	2	3	66	13	120
2017	AU	54	17	6	2	1	1	19	88	4	4287
2017	AU-01	56	15	5	1	1	1	21	91	2	918
2017	AU-02	55	14	4	1	1	1	23	91	3	695
2017	AU-03	57	17	5	2	1	1	18	90	3	1320
2017	AU-04	52	18	8	2	2	0	18	85	5	991
2017	AU-05	44	24	13	4	4	2	9	76	9	162
2017	AU-06	33	28	12	9	9	0	9	67	19	106

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	30	19	9	6	1	66	15	3892
2018	AU-01	38	29	19	8	5	1	68	13	834
2018	AU-02	35	28	20	9	7	1	63	16	634
2018	AU-03	36	31	19	8	5	1	68	13	1196
2018	AU-04	35	29	19	9	7	1	65	16	837
2018	AU-05	29	34	19	10	7	1	63	18	178
2018	AU-06	29	27	20	14	8	1	56	23	118
2017	AU	31	30	22	10	7	1	61	17	4288
2017	AU-01	33	30	21	10	5	1	63	15	921
2017	AU-02	29	31	21	12	7	0	60	18	695
2017	AU-03	32	30	21	10	7	1	62	17	1315
2017	AU-04	29	30	23	9	7	1	60	17	989
2017	AU-05	24	33	24	13	7	0	56	20	165
2017	AU-06	27	32	21	15	5	0	59	20	107

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	36	26	11	6	1	1	55	18	3897
2018	AU-01	22	34	25	11	5	2	2	58	16	833
2018	AU-02	18	35	27	11	7	1	2	54	19	639
2018	AU-03	19	36	26	11	6	1	1	56	17	1194
2018	AU-04	16	38	24	13	7	0	1	55	20	840
2018	AU-05	18	38	28	8	7	1	0	56	16	177
2018	AU-06	18	37	34	6	6	0	0	54	12	120
2017	AU	20	32	25	13	7	1	1	54	20	4286
2017	AU-01	24	33	23	12	7	1	1	58	19	922
2017	AU-02	20	31	24	14	7	1	2	53	21	694
2017	AU-03	19	34	26	12	6	1	2	54	19	1315
2017	AU-04	18	32	26	13	9	1	2	51	22	987
2017	AU-05	18	31	33	10	8	0	0	50	18	165
2017	AU-06	24	36	25	6	8	0	0	61	14	107

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	17	31	26	16	9	1	1	48	25	3887
2018	AU-01	21	29	25	15	7	1	2	52	23	828
2018	AU-02	17	28	27	16	10	0	1	46	27	637
2018	AU-03	17	32	28	15	7	1	1	50	22	1193
2018	AU-04	15	33	25	18	9	1	1	48	27	840
2018	AU-05	14	31	29	13	11	1	1	46	24	175
2018	AU-06	7	34	29	16	14	0	0	41	30	120
2017	AU	17	30	26	16	9	1	1	48	26	4284
2017	AU-01	18	31	25	14	10	1	1	50	25	922
2017	AU-02	18	28	25	17	10	1	2	47	28	695
2017	AU-03	17	31	26	15	7	1	2	50	23	1314
2017	AU-04	16	29	25	18	10	0	1	45	29	985
2017	AU-05	12	32	27	18	12	1	0	44	29	165
2017	AU-06	10	25	28	23	13	0	0	35	37	107

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	24	33	22	12	7	1	2	58	19	3890
2018	AU-01	26	31	21	13	6	1	3	59	20	829
2018	AU-02	22	34	22	12	8	1	2	57	21	635
2018	AU-03	24	32	24	12	6	1	2	57	19	1194
2018	AU-04	24	35	22	11	6	1	2	60	18	841
2018	AU-05	27	32	26	7	8	0	1	59	15	177
2018	AU-06	29	40	18	5	7	0	1	70	12	120
2017	AU	24	32	22	13	7	1	2	58	20	4283
2017	AU-01	22	35	20	13	8	1	1	58	21	919
2017	AU-02	25	30	23	14	6	0	2	57	20	694
2017	AU-03	24	32	22	14	6	1	2	57	20	1316
2017	AU-04	24	32	21	13	8	0	2	58	21	986
2017	AU-05	26	33	21	12	6	0	2	60	19	165
2017	AU-06	31	33	21	11	4	0	0	64	15	107

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	19	31	25	15	8	0	1	51	23	3877
2018	AU-01	18	31	26	16	8	0	1	50	24	831
2018	AU-02	17	31	23	17	10	1	1	49	28	635
2018	AU-03	21	30	28	13	6	0	1	52	20	1188
2018	AU-04	19	32	24	17	6	0	1	52	23	835
2018	AU-05	23	29	26	13	8	0	1	52	22	177
2018	AU-06	12	34	25	18	11	0	1	46	29	118
2017	AU	19	31	25	15	8	1	1	51	23	4276
2017	AU-01	18	30	25	16	9	1	1	49	26	921
2017	AU-02	18	28	29	15	7	1	1	47	23	694
2017	AU-03	19	35	22	15	6	1	1	56	22	1310
2017	AU-04	20	30	25	14	8	0	2	52	22	985
2017	AU-05	19	30	24	14	12	0	1	49	26	164
2017	AU-06	19	24	25	18	13	1	0	43	31	107

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	40	26	16	9	6	3	68	15	3868
2018	AU-01	45	28	13	6	4	4	76	11	826
2018	AU-02	41	24	17	8	7	3	67	15	634
2018	AU-03	39	28	16	9	6	3	68	15	1186
2018	AU-04	36	26	18	10	7	2	64	18	837
2018	AU-05	43	19	17	9	10	2	64	19	175
2018	AU-06	44	28	13	11	3	2	73	14	118
2017	AU	39	27	17	9	6	2	67	15	4304
2017	AU-01	42	28	15	8	5	2	72	13	922
2017	AU-02	38	28	17	9	6	2	66	16	697
2017	AU-03	39	27	18	8	4	2	69	12	1325
2017	AU-04	33	27	18	11	9	2	61	20	992
2017	AU-05	40	24	15	13	7	0	65	21	164
2017	AU-06	47	26	14	6	6	2	74	11	107

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	60	17	8	3	3	1	8	84	7	3886
2018	AU-01	62	16	6	4	3	1	9	87	7	827
2018	AU-02	60	15	9	4	5	1	7	81	9	638
2018	AU-03	58	19	8	3	3	2	8	85	6	1193
2018	AU-04	59	18	7	4	3	1	8	85	7	839
2018	AU-05	63	15	8	4	3	0	7	84	7	177
2018	AU-06	73	13	3	3	0	3	5	93	4	120

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	59	18	7	5	5	2	4	82	10	3882
2018	AU-01	58	17	9	6	5	2	4	79	12	827
2018	AU-02	57	19	7	5	8	2	3	80	13	638
2018	AU-03	58	19	8	4	5	2	4	82	10	1189
2018	AU-04	63	16	7	5	4	2	4	84	9	841
2018	AU-05	69	17	6	2	2	0	5	90	4	174
2018	AU-06	76	16	5	1	0	0	3	94	1	120
2017	AU	60	17	7	5	5	1	4	81	11	4305
2017	AU-01	59	16	7	6	6	2	4	80	13	921
2017	AU-02	59	16	8	5	6	2	4	79	12	697
2017	AU-03	58	17	7	6	5	2	5	81	12	1327
2017	AU-04	61	17	7	4	4	1	5	84	9	991
2017	AU-05	67	16	7	3	2	2	4	88	5	165
2017	AU-06	78	14	2	1	1	0	4	96	2	107

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	54	29	10	3	2	0	2	85	5	3897
2018	AU-01	58	28	7	3	2	0	2	88	5	829
2018	AU-02	55	28	10	3	2	0	2	85	5	636
2018	AU-03	56	28	8	3	2	0	2	86	5	1194
2018	AU-04	49	29	12	5	2	0	2	80	7	841
2018	AU-05	48	34	15	2	1	0	1	82	3	179
2018	AU-06	53	33	12	0	1	0	1	87	1	121
2017	AU	56	27	9	4	2	0	3	85	6	4301
2017	AU-01	62	23	7	4	2	1	2	87	6	921
2017	AU-02	56	26	8	4	3	0	2	85	7	694
2017	AU-03	54	27	9	3	1	1	4	86	5	1325
2017	AU-04	52	29	11	4	2	0	3	83	6	993
2017	AU-05	49	33	11	4	1	0	2	84	5	164
2017	AU-06	62	30	5	1	1	0	2	93	2	107

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	25	13	8	7	0	2	72	15	3886
2018	AU-01	46	24	12	9	7	1	2	71	17	826
2018	AU-02	42	26	13	7	9	1	2	70	16	635
2018	AU-03	46	24	12	9	6	0	2	72	15	1189
2018	AU-04	46	26	13	6	6	0	2	73	13	839
2018	AU-05	51	21	19	4	3	0	2	73	7	179
2018	AU-06	59	27	7	3	2	0	1	87	6	121
2017	AU	48	23	12	6	7	1	3	74	14	4300
2017	AU-01	49	22	12	6	7	1	2	74	14	922
2017	AU-02	46	21	13	9	8	1	2	69	17	696
2017	AU-03	49	23	12	6	7	1	3	75	13	1323
2017	AU-04	46	25	13	6	7	1	3	74	13	992
2017	AU-05	54	29	8	5	2	0	2	84	7	164
2017	AU-06	63	26	5	3	2	0	2	90	5	106

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	8	4	1	0	1	42	91	2	3851
2018	AU-01	52	7	1	0	0	1	38	97	1	819
2018	AU-02	46	7	3	1	0	0	43	93	2	629
2018	AU-03	46	6	3	0	0	1	44	93	1	1179
2018	AU-04	40	8	3	1	0	1	46	91	2	834
2018	AU-05	37	13	9	3	2	0	36	78	8	178
2018	AU-06	33	27	23	6	3	0	8	66	9	118
2017	AU	45	8	3	1	1	1	42	92	3	4297
2017	AU-01	49	7	2	1	0	1	39	94	2	920
2017	AU-02	49	5	3	1	1	0	41	93	3	697
2017	AU-03	46	7	2	0	1	1	43	94	2	1323
2017	AU-04	39	9	3	1	1	0	47	92	3	991
2017	AU-05	33	16	7	5	1	1	37	78	10	164
2017	AU-06	37	28	15	9	6	0	5	69	16	107

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	43	27	15	5	3	0	6	75	8	3882
2018	AU-01	44	26	14	7	3	0	6	74	11	827
2018	AU-02	39	28	18	5	3	0	6	72	9	633
2018	AU-03	46	24	17	4	2	0	6	75	7	1188
2018	AU-04	45	27	13	5	2	0	8	78	8	838
2018	AU-05	47	27	16	2	4	0	5	78	6	179
2018	AU-06	40	35	14	7	2	0	2	76	9	121
2017	AU	45	25	14	5	2	1	8	77	8	4276
2017	AU-01	45	23	16	6	2	1	7	74	9	913
2017	AU-02	43	28	15	5	3	1	5	75	9	691
2017	AU-03	46	24	14	5	2	1	8	77	7	1319
2017	AU-04	47	24	13	4	2	1	10	79	7	989
2017	AU-05	47	28	12	7	1	1	4	79	8	163
2017	AU-06	50	27	7	9	4	0	2	79	13	106

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	63	19	7	2	2	1	5	87	5	3897
2018	AU-01	57	20	9	3	4	1	5	83	8	829
2018	AU-02	63	17	10	3	2	0	4	84	6	639
2018	AU-03	62	21	7	2	2	1	5	89	4	1194
2018	AU-04	65	19	5	2	2	1	5	90	4	838
2018	AU-05	78	14	4	1	1	0	2	94	2	179
2018	AU-06	83	12	2	0	2	0	2	96	3	121
2017	AU	58	22	7	4	3	1	5	85	7	4305
2017	AU-01	55	22	8	5	6	1	4	81	11	921
2017	AU-02	55	23	9	5	4	1	4	82	9	698
2017	AU-03	56	24	8	4	2	1	5	85	7	1326
2017	AU-04	61	22	6	2	2	1	7	89	5	993
2017	AU-05	70	20	4	1	2	0	4	94	3	164
2017	AU-06	81	12	3	0	1	0	3	96	1	107

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	41	31	17	5	3	0	3	75	8	3885
2018	AU-01	39	32	18	6	3	1	2	73	9	828
2018	AU-02	39	33	17	5	4	0	2	74	9	636
2018	AU-03	42	31	16	6	2	0	3	75	8	1193
2018	AU-04	41	31	17	5	3	1	3	74	9	833
2018	AU-05	47	33	14	4	2	0	1	80	6	179
2018	AU-06	50	31	13	3	2	0	2	82	5	120
2017	AU	40	33	15	6	3	1	4	75	9	4295
2017	AU-01	42	31	16	5	3	1	3	75	9	920
2017	AU-02	33	37	16	7	2	1	3	73	9	692
2017	AU-03	39	33	15	6	2	1	4	76	9	1324
2017	AU-04	40	33	15	5	3	1	4	76	8	990
2017	AU-05	44	32	15	5	2	0	3	78	8	165
2017	AU-06	51	27	14	6	1	0	1	79	7	107

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	10	31	41	14	5	0	41	19	3915
2018	AU-01	8	29	44	13	6	0	37	19	836
2018	AU-02	9	31	40	15	5	0	40	20	640
2018	AU-03	12	34	38	12	4	0	46	16	1200
2018	AU-04	10	31	41	14	4	0	41	18	843
2018	AU-05	10	30	37	20	4	0	40	23	179
2018	AU-06	8	22	38	26	6	0	31	31	121
2017	AU	8	27	44	15	6	0	35	21	4306
2017	AU-01	8	26	43	15	7	0	34	23	923
2017	AU-02	7	27	43	15	8	0	34	23	696
2017	AU-03	8	30	45	13	4	0	38	17	1326
2017	AU-04	7	29	42	16	6	0	35	22	993
2017	AU-05	8	22	44	19	6	1	31	25	165
2017	AU-06	6	18	48	19	9	0	24	28	106

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	8	19	45	21	6	0	28	27	3871
2018	AU-01	8	21	45	20	5	0	25	29	829
2018	AU-02	11	21	44	19	5	0	24	32	633
2018	AU-03	7	17	45	23	9	0	32	24	1186
2018	AU-04	7	17	46	22	7	0	29	25	832
2018	AU-05	9	23	42	21	5	0	26	32	179
2018	AU-06	8	30	42	16	4	0	20	37	118
2017	AU	8	18	46	21	6	0	27	26	4290
2017	AU-01	9	18	44	21	7	1	28	28	921
2017	AU-02	11	19	45	19	5	0	24	30	692
2017	AU-03	7	16	45	24	7	0	31	23	1318
2017	AU-04	8	17	48	21	5	0	26	25	990
2017	AU-05	7	23	48	18	5	0	22	30	165
2017	AU-06	9	29	43	17	2	0	19	38	107

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	28	45	15	7	3	1	74	10	3889
2018	AU-01	28	43	16	7	3	2	73	11	831
2018	AU-02	27	45	15	6	5	2	73	12	635
2018	AU-03	26	47	14	8	4	2	74	12	1194
2018	AU-04	26	50	15	6	2	1	77	8	834
2018	AU-05	40	34	20	5	1	1	74	6	179
2018	AU-06	49	41	7	3	1	0	90	3	119
2017	AU	22	47	16	7	5	3	71	12	4293
2017	AU-01	24	45	15	8	6	3	70	14	918
2017	AU-02	19	51	15	7	6	2	72	13	696
2017	AU-03	21	48	16	8	5	3	70	13	1319
2017	AU-04	21	48	17	6	4	3	71	11	993
2017	AU-05	30	41	15	6	6	2	73	12	165
2017	AU-06	34	57	8	1	1	0	91	2	106

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	18	39	19	13	9	2	0	58	23	3894
2018	AU-01	19	37	18	15	10	1	0	57	25	834
2018	AU-02	16	39	17	13	12	2	0	57	26	634
2018	AU-03	18	41	17	13	8	2	0	60	22	1193
2018	AU-04	17	40	21	12	9	2	0	58	21	839
2018	AU-05	28	31	21	12	6	2	0	60	18	178
2018	AU-06	34	33	18	8	5	0	1	68	13	120
2017	AU	13	39	20	16	11	2	0	53	27	4302
2017	AU-01	14	38	18	17	11	2	0	53	28	922
2017	AU-02	12	37	19	16	14	1	0	50	31	697
2017	AU-03	13	40	21	14	10	2	0	54	25	1325
2017	AU-04	13	37	21	16	11	2	0	51	28	991
2017	AU-05	14	43	18	14	9	2	0	58	23	164
2017	AU-06	24	43	16	11	7	0	0	66	18	106

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	31	33	18	9	6	3	1	32	68	3919
2018	AU-01	32	30	17	9	8	3	1	33	67	837
2018	AU-02	27	31	21	11	7	3	1	28	72	642
2018	AU-03	32	32	20	8	5	2	0	33	67	1201
2018	AU-04	32	37	17	6	4	3	1	33	67	845
2018	AU-05	31	38	17	10	2	1	0	32	68	178
2018	AU-06	43	34	13	3	5	1	1	44	56	120
2017	AU	36	31	16	7	5	4	1	38	62	4306
2017	AU-01	34	28	17	8	8	4	1	36	64	924
2017	AU-02	31	33	17	8	5	5	1	33	67	698
2017	AU-03	38	32	15	7	4	4	1	40	60	1322
2017	AU-04	40	31	15	5	4	4	1	42	58	993
2017	AU-05	32	35	17	8	4	3	0	33	67	165
2017	AU-06	44	34	15	3	0	5	0	46	54	107

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	10	2567
2018	AU-01	14	535
2018	AU-02	9	446
2018	AU-03	9	787
2018	AU-04	8	545
2018	AU-05	10	120
2018	AU-06	2	66
2017	AU	9	2485
2017	AU-01	11	558
2017	AU-02	12	430
2017	AU-03	9	737
2017	AU-04	7	543
2017	AU-05	4	107
2017	AU-06	4	53

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	29	2567
2018	AU-01	32	535
2018	AU-02	30	446
2018	AU-03	29	787
2018	AU-04	26	545
2018	AU-05	27	120
2018	AU-06	24	66
2017	AU	35	2485
2017	AU-01	44	558
2017	AU-02	37	430
2017	AU-03	32	737
2017	AU-04	32	543
2017	AU-05	25	107
2017	AU-06	26	53

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	16	2567
2018	AU-01	19	535
2018	AU-02	17	446
2018	AU-03	16	787
2018	AU-04	12	545
2018	AU-05	11	120
2018	AU-06	15	66
2017	AU	11	2485
2017	AU-01	9	558
2017	AU-02	11	430
2017	AU-03	13	737
2017	AU-04	13	543
2017	AU-05	4	107
2017	AU-06	9	53

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AU	30	2567
2018	AU-01	22	535
2018	AU-02	31	446
2018	AU-03	31	787
2018	AU-04	33	545
2018	AU-05	48	120
2018	AU-06	32	66
2017	AU	35	2485
2017	AU-01	31	558
2017	AU-02	39	430
2017	AU-03	34	737
2017	AU-04	35	543
2017	AU-05	46	107
2017	AU-06	40	53

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AU	6	2567
2018	AU-01	7	535
2018	AU-02	6	446
2018	AU-03	7	787
2018	AU-04	3	545
2018	AU-05	4	120
2018	AU-06	3	66
2017	AU	5	2485
2017	AU-01	6	558
2017	AU-02	5	430
2017	AU-03	6	737
2017	AU-04	3	543
2017	AU-05	2	107
2017	AU-06	0	53

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AU	47	2567
2018	AU-01	52	535
2018	AU-02	54	446
2018	AU-03	46	787
2018	AU-04	40	545
2018	AU-05	38	120
2018	AU-06	47	66

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AU	32	2567
2018	AU-01	29	535
2018	AU-02	26	446
2018	AU-03	34	787
2018	AU-04	37	545
2018	AU-05	38	120
2018	AU-06	29	66
2017	AU	50	2485
2017	AU-01	48	558
2017	AU-02	43	430
2017	AU-03	51	737
2017	AU-04	55	543
2017	AU-05	52	107
2017	AU-06	51	53

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AU	4	46	20	12	6	12	2464
2018	AU-01	5	49	20	10	5	11	510
2018	AU-02	4	45	22	15	4	10	434
2018	AU-03	3	45	19	12	6	14	755
2018	AU-04	5	46	20	11	6	11	525
2018	AU-05	2	46	24	9	5	15	116
2018	AU-06	5	47	29	6	0	14	66
2017	AU	5	59	17	8	3	7	2474
2017	AU-01	5	59	14	9	4	8	552
2017	AU-02	4	61	17	9	3	6	427
2017	AU-03	7	58	18	7	3	6	738
2017	AU-04	5	59	18	7	3	8	539
2017	AU-05	4	53	15	10	7	10	107
2017	AU-06	11	55	24	4	2	4	54

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AU	48	52	2543
2018	AU-01	48	52	532
2018	AU-02	51	49	443
2018	AU-03	48	52	778
2018	AU-04	48	52	540
2018	AU-05	45	55	119
2018	AU-06	41	59	66

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	7	23	23	18	18	2	9	34	41	2551
2018	AU-01	7	25	22	16	18	2	10	36	39	533
2018	AU-02	6	21	24	20	20	1	8	30	44	444
2018	AU-03	6	24	21	20	18	2	9	34	42	784
2018	AU-04	8	22	24	16	18	3	11	34	39	540
2018	AU-05	9	20	22	21	17	3	8	33	42	118
2018	AU-06	6	26	24	14	15	3	12	38	34	66
2017	AU	7	19	19	16	24	3	11	31	47	2524
2017	AU-01	7	18	19	17	28	2	8	28	50	562
2017	AU-02	7	18	21	17	23	3	11	28	47	438
2017	AU-03	7	19	19	16	22	3	12	32	45	750
2017	AU-04	6	20	21	15	24	2	13	31	45	551
2017	AU-05	6	26	11	17	21	5	14	39	47	107
2017	AU-06	15	16	11	20	18	5	15	39	47	55

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	5	19	20	22	26	2	7	26	53	2554
2018	AU-01	5	20	22	19	25	2	7	27	49	533
2018	AU-02	5	20	18	25	25	1	6	26	55	444
2018	AU-03	4	20	19	23	26	2	6	26	54	783
2018	AU-04	5	17	21	20	25	3	9	25	51	543
2018	AU-05	6	14	14	30	26	2	8	22	62	118
2018	AU-06	6	17	20	17	26	3	12	27	50	66
2017	AU	4	14	16	19	35	2	10	21	61	2524
2017	AU-01	4	13	15	19	39	2	7	19	64	563
2017	AU-02	3	13	18	19	34	3	10	18	61	436
2017	AU-03	5	15	16	18	33	3	11	22	59	751
2017	AU-04	4	14	16	20	33	2	10	21	61	551
2017	AU-05	2	18	10	20	38	1	11	22	66	107
2017	AU-06	7	11	14	13	33	5	16	23	58	55

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	58	16	8	4	3	2	10	83	8	3896
2018	AU-01	59	14	8	4	2	2	11	84	7	838
2018	AU-02	58	17	7	7	2	1	8	82	10	637
2018	AU-03	57	17	8	3	3	2	10	84	7	1195
2018	AU-04	54	15	10	5	4	1	10	79	10	833
2018	AU-05	66	12	10	5	2	1	4	82	7	178
2018	AU-06	70	13	6	1	0	0	11	93	1	120

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AU

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting