2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	43	36	11	7	3	1	79	10	368
2018	Scientific and Professional	16	48	10	18	8	0	64	26	4263
2018	Administration and Foreign Services	25	47	9	13	5	1	72	19	19097
2018	Technical	29	50	7	7	7	0	79	14	14
2018	Administrative Support	35	43	3	15	5	0	77	20	75
2018	Operational	45	37	6	0	11	0	83	11	16
2018	Other	27	48	9	12	4	0	75	16	3533
2017	Executive	44	40	7	6	1	1	85	8	347
2017	Scientific and Professional	15	44	12	19	10	0	59	29	4571
2017	Administration and Foreign Services	25	43	11	14	6	0	69	20	19645
2017	Administrative Support	32	24	18	25	0	0	57	25	12
2017	Operational	12	48	16	16	8	0	59	24	12
2017	Other	31	44	9	12	4	0	75	16	3544
2014	Executive	55	32	7	3	1	1	88	5	409
2014	Scientific and Professional	17	44	12	18	10	0	61	28	4959
2014	Administration and Foreign Services	29	40	12	12	6	0	70	18	3457
2014	Administrative Support	38	35	10	14	3	0	73	17	99
2014	Operational	19	39	18	25	0	0	58	25	27
2014	Other	26	44	10	14	6	0	71	19	22596

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	69	26	2	2	1	0	0	95	3	367
2018	Scientific and Professional	40	43	9	5	2	0	0	84	7	4252
2018	Administration and Foreign Services	34	40	14	8	4	0	0	74	12	19036
2018	Technical	29	57	7	7	0	0	0	86	7	14
2018	Administrative Support	45	33	17	1	3	0	0	79	4	75
2018	Operational	58	30	6	5	0	0	0	88	5	16
2018	Other	50	36	8	4	2	0	0	86	6	3522
2017	Executive	72	20	4	2	2	0	0	92	4	347
2017	Scientific and Professional	39	43	10	5	2	0	0	83	7	4569
2017	Administration and Foreign Services	34	40	14	7	5	0	0	74	12	19631
2017	Administrative Support	32	42	8	18	0	0	0	74	18	12
2017	Operational	25	59	8	0	0	0	8	91	0	12
2017	Other	50	36	8	5	2	0	0	85	7	3541
2014	Executive	72	24	3	2	0	0	0	95	2	409
2014	Scientific and Professional	38	43	11	6	3	0	0	81	8	4962
2014	Administration and Foreign Services	44	39	9	5	2	0	0	84	7	3458
2014	Administrative Support	33	42	14	7	3	1	0	76	9	99
2014	Operational	44	25	21	4	4	0	4	71	7	27
2014	Other	35	39	14	7	4	0	0	75	11	22607

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	75	21	1	2	1	96	3	364
2018	Scientific and Professional	45	43	7	4	2	87	6	4224
2018	Administration and Foreign Services	39	40	10	7	3	79	10	18902
2018	Technical	36	50	14	0	0	86	0	14
2018	Administrative Support	41	37	12	7	3	79	9	75
2018	Operational	70	13	17	0	0	83	0	16
2018	Other	55	35	6	3	1	90	5	3510
2017	Executive	76	20	1	2	1	97	3	348
2017	Scientific and Professional	44	43	6	4	2	87	7	4561
2017	Administration and Foreign Services	40	40	10	7	4	80	10	19618
2017	Administrative Support	48	34	0	18	0	82	18	12
2017	Operational	49	43	8	0	0	92	0	12
2017	Other	55	34	6	4	1	89	5	3537
2014	Executive	78	19	1	1	0	97	1	410
2014	Scientific and Professional	44	43	7	4	2	87	6	4961
2014	Administration and Foreign Services	49	37	7	5	2	86	7	3456
2014	Administrative Support	32	41	12	9	6	73	15	99
2014	Operational	40	39	11	7	4	79	11	27
2014	Other	40	40	10	6	3	80	10	22587

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	43	31	10	10	5	0	0	74	16	367
2018	Scientific and Professional	45	36	9	6	4	0	0	81	10	4254
2018	Administration and Foreign Services	46	34	10	6	3	0	0	80	10	19045
2018	Technical	43	43	7	0	7	0	0	86	7	14
2018	Administrative Support	47	33	9	5	4	0	1	81	9	75
2018	Operational	50	26	6	13	5	0	0	75	18	16
2018	Other	51	33	7	7	3	0	0	84	9	3527
2017	Executive	40	37	7	11	5	0	0	77	16	348
2017	Scientific and Professional	40	38	9	7	6	0	0	78	13	4564
2017	Administration and Foreign Services	44	35	10	7	4	0	0	80	10	19625
2017	Administrative Support	50	8	16	18	0	0	8	63	19	12
2017	Operational	28	41	0	23	0	0	8	75	25	12
2017	Other	52	30	7	7	4	0	0	82	11	3537
2014	Executive	45	37	6	9	3	0	0	82	12	410
2014	Scientific and Professional	37	38	12	7	5	0	0	75	12	4961
2014	Administration and Foreign Services	47	33	9	6	4	0	0	81	10	3457
2014	Administrative Support	37	39	7	7	6	2	2	79	14	99
2014	Operational	30	39	18	11	4	0	0	68	14	27
2014	Other	42	35	11	7	4	0	1	78	11	22599

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	31	4	2	1	94	3	366
2018	Scientific and Professional	28	47	13	8	5	75	13	4247
2018	Administration and Foreign Services	32	43	13	8	4	75	12	18983
2018	Technical	29	50	14	7	0	79	7	14
2018	Administrative Support	39	44	7	8	3	83	11	75
2018	Operational	44	37	6	12	0	82	12	16
2018	Other	45	39	8	5	3	85	8	3512
2017	Executive	59	34	3	3	1	93	4	347
2017	Scientific and Professional	25	49	13	8	5	74	13	4569
2017	Administration and Foreign Services	30	45	13	7	5	75	12	19639
2017	Administrative Support	24	42	16	18	0	66	18	12
2017	Operational	8	69	23	0	0	77	0	12
2017	Other	43	42	8	5	2	85	7	3543
2014	Executive	66	28	3	2	0	94	3	410
2014	Scientific and Professional	24	48	14	9	5	72	14	4961
2014	Administration and Foreign Services	32	45	10	7	4	78	12	3461
2014	Administrative Support	35	51	6	6	3	86	8	99
2014	Operational	33	42	7	14	4	75	18	27
2014	Other	31	46	12	7	4	77	11	22604

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	40	36	8	11	5	0	0	77	15	367
2018	Scientific and Professional	17	37	20	14	11	0	0	54	26	4255
2018	Administration and Foreign Services	25	35	19	12	9	0	0	60	21	19039
2018	Technical	36	50	7	0	7	0	0	86	7	14
2018	Administrative Support	34	34	22	7	3	0	1	68	10	74
2018	Operational	40	34	7	0	18	0	0	75	18	15
2018	Other	31	38	13	11	6	0	0	69	17	3518
2017	Executive	39	39	8	9	5	0	0	78	15	347
2017	Scientific and Professional	16	36	20	16	12	0	0	52	28	4568
2017	Administration and Foreign Services	23	37	18	13	8	0	0	61	21	19628
2017	Administrative Support	16	34	24	25	0	0	0	50	25	12
2017	Operational	8	36	16	23	8	8	0	48	34	12
2017	Other	33	38	12	11	6	0	0	71	17	3540
2014	Executive	47	39	8	6	1	0	0	85	7	410
2014	Scientific and Professional	15	34	21	17	12	1	0	49	30	4963
2014	Administration and Foreign Services	24	38	17	13	8	0	0	62	21	3460
2014	Administrative Support	20	42	15	10	9	0	3	65	20	98
2014	Operational	19	32	28	14	7	0	0	51	21	27
2014	Other	22	37	17	14	9	0	0	59	24	22595

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	37	6	4	2	0	88	6	367
2018	Scientific and Professional	26	46	14	10	4	0	73	14	4254
2018	Administration and Foreign Services	34	42	12	8	4	0	76	12	19066
2018	Technical	50	36	14	0	0	0	86	0	14
2018	Administrative Support	45	35	13	4	1	1	81	5	75
2018	Operational	57	19	12	5	6	0	76	12	16
2018	Other	35	44	10	8	3	0	79	11	3531
2017	Executive	50	40	5	4	2	0	89	5	346
2017	Scientific and Professional	24	48	12	11	4	0	73	15	4562
2017	Administration and Foreign Services	34	44	11	8	3	0	78	11	19622
2017	Administrative Support	16	74	0	10	0	0	90	10	12
2017	Operational	24	59	0	8	8	0	84	16	12
2017	Other	37	43	9	8	3	0	81	11	3541

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	84	14	1	1	1	0	98	1	366
2018	Scientific and Professional	41	44	7	5	2	0	86	7	4256
2018	Administration and Foreign Services	46	40	8	4	2	0	86	5	19083
2018	Technical	57	36	7	0	0	0	93	0	14
2018	Administrative Support	56	33	9	1	0	0	89	1	75
2018	Operational	64	19	12	0	5	0	83	5	16
2018	Other	59	32	5	2	1	0	92	3	3522
2017	Executive	79	19	0	1	1	0	98	2	346
2017	Scientific and Professional	35	45	10	6	3	1	81	9	4563
2017	Administration and Foreign Services	43	40	10	5	2	1	83	7	19609
2017	Administrative Support	32	52	8	8	0	0	84	8	12
2017	Operational	36	48	16	0	0	0	84	0	12
2017	Other	56	35	5	2	1	0	91	4	3541
2014	Executive	81	17	1	1	0	0	97	1	408
2014	Scientific and Professional	33	44	12	6	4	1	78	10	4959
2014	Administration and Foreign Services	42	40	11	4	2	0	83	7	3457
2014	Administrative Support	48	37	9	4	1	2	86	5	99
2014	Operational	40	39	11	11	0	0	79	11	27
2014	Other	43	41	10	4	2	1	84	6	22599

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	59	26	5	7	3	85	10	364
2018	Scientific and Professional	21	39	18	13	10	60	22	4243
2018	Administration and Foreign Services	28	38	16	11	7	66	18	19042
2018	Technical	21	57	14	0	7	79	7	14
2018	Administrative Support	35	33	19	8	5	68	13	75
2018	Operational	51	26	6	6	11	76	17	16
2018	Other	38	39	9	9	5	77	14	3516
2017	Executive	55	32	4	5	4	87	9	347
2017	Scientific and Professional	18	37	18	14	12	56	26	4566
2017	Administration and Foreign Services	26	39	16	11	8	65	19	19610
2017	Administrative Support	32	34	8	18	8	66	26	12
2017	Operational	28	8	24	23	16	36	39	12
2017	Other	37	38	11	8	5	76	14	3539

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	80	16	2	0	1	0	97	1	364
2018	Scientific and Professional	44	40	11	4	2	0	84	5	4224
2018	Administration and Foreign Services	49	35	11	3	2	0	84	5	18936
2018	Technical	50	36	14	0	0	0	86	0	14
2018	Administrative Support	61	27	8	3	1	0	88	4	74
2018	Operational	70	6	6	12	5	0	76	17	16
2018	Other	62	29	6	2	1	0	91	3	3498
2017	Executive	79	19	1	1	1	0	98	1	346
2017	Scientific and Professional	44	40	11	3	2	0	84	5	4559
2017	Administration and Foreign Services	51	35	9	3	2	0	86	5	19595
2017	Administrative Support	32	50	0	18	0	0	82	18	12
2017	Operational	61	31	8	0	0	0	92	0	12
2017	Other	62	29	6	2	1	0	92	3	3538
2014	Executive	86	11	2	1	0	0	97	1	409
2014	Scientific and Professional	51	34	10	3	2	0	85	5	4960
2014	Administration and Foreign Services	62	27	7	2	2	0	89	4	3457
2014	Administrative Support	69	25	3	1	1	1	95	2	99
2014	Operational	65	25	4	4	4	0	89	7	27
2014	Other	62	27	7	2	1	0	90	3	22595

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	30	3	3	1	0	0	93	4	361
2018	Scientific and Professional	19	38	17	14	11	0	0	57	25	4242
2018	Administration and Foreign Services	25	37	16	13	8	0	0	62	21	19008
2018	Technical	14	57	21	7	0	0	0	71	7	14
2018	Administrative Support	35	33	17	8	5	1	0	69	14	75
2018	Operational	44	32	0	13	11	0	0	76	24	16
2018	Other	39	38	9	9	5	0	0	77	13	3509
2017	Executive	63	30	2	2	3	0	0	93	5	346
2017	Scientific and Professional	19	39	15	16	11	0	0	57	27	4555
2017	Administration and Foreign Services	25	40	15	12	8	0	0	65	20	19580
2017	Administrative Support	42	0	24	26	8	0	0	42	34	12
2017	Operational	20	39	16	8	16	0	0	59	24	12
2017	Other	38	40	9	9	4	0	0	78	13	3532
2014	Executive	59	34	2	3	1	0	0	94	4	410
2014	Scientific and Professional	15	38	14	18	14	0	0	53	32	4960
2014	Administration and Foreign Services	26	43	12	12	8	0	0	69	19	3459
2014	Administrative Support	26	34	18	10	11	1	1	60	22	100
2014	Operational	19	28	32	7	14	0	0	47	21	27
2014	Other	21	40	14	14	9	0	0	62	24	22609

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	25	5	4	2	0	0	89	6	365
2018	Scientific and Professional	20	35	20	14	10	0	0	55	25	4224
2018	Administration and Foreign Services	28	35	18	11	8	0	0	63	18	18964
2018	Technical	36	29	14	21	0	0	0	64	21	14
2018	Administrative Support	40	32	14	8	5	1	0	72	14	73
2018	Operational	44	26	6	6	17	0	0	70	24	16
2018	Other	43	35	11	7	4	0	0	78	11	3505
2017	Executive	64	29	3	3	1	0	0	93	4	345
2017	Scientific and Professional	19	36	19	15	11	0	0	55	26	4556
2017	Administration and Foreign Services	29	35	17	11	7	0	1	64	18	19579
2017	Administrative Support	32	10	24	26	8	0	0	42	34	12
2017	Operational	20	39	8	16	8	8	0	65	27	12
2017	Other	43	34	11	7	4	0	0	77	12	3534
2014	Executive	61	29	4	4	1	0	0	90	5	410
2014	Scientific and Professional	17	35	18	17	12	1	0	53	29	4958
2014	Administration and Foreign Services	31	37	14	10	7	0	0	68	18	3459
2014	Administrative Support	28	39	11	12	6	1	3	70	18	100
2014	Operational	30	25	21	11	14	0	0	54	25	27
2014	Other	27	36	17	12	8	0	0	63	20	22604

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	59	28	6	4	3	0	0	87	7	365
2018	Scientific and Professional	22	40	19	12	8	0	0	62	20	4234
2018	Administration and Foreign Services	32	39	15	9	5	0	0	71	14	18993
2018	Technical	29	50	7	14	0	0	0	79	14	14
2018	Administrative Support	43	28	15	8	4	1	0	73	12	74
2018	Operational	54	20	12	7	7	0	0	74	14	15
2018	Other	41	36	11	7	4	0	0	77	11	3516
2017	Executive	57	31	5	4	3	0	0	88	7	346
2017	Scientific and Professional	20	41	17	14	7	0	0	62	21	4551
2017	Administration and Foreign Services	32	41	13	9	5	0	0	73	14	19580
2017	Administrative Support	32	50	0	18	0	0	0	82	18	12
2017	Operational	20	56	0	16	8	0	0	76	24	12
2017	Other	42	37	9	8	3	0	0	80	11	3536
2014	Executive	61	29	4	3	2	0	1	91	5	410
2014	Scientific and Professional	20	41	18	13	8	0	0	61	21	4959
2014	Administration and Foreign Services	34	39	14	8	5	0	0	73	13	3460
2014	Administrative Support	28	46	14	6	6	1	0	75	11	100
2014	Operational	23	39	25	7	7	0	0	61	14	27
2014	Other	31	41	14	9	5	0	0	73	14	22604

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	30	3	2	1	93	4	365
2018	Scientific and Professional	33	46	13	6	3	79	9	4245
2018	Administration and Foreign Services	39	40	12	6	3	79	9	19079
2018	Technical	57	29	14	0	0	86	0	14
2018	Administrative Support	56	27	8	9	0	83	9	75
2018	Operational	51	26	13	0	11	76	11	16
2018	Other	50	36	8	3	2	87	5	3514
2017	Executive	65	26	5	2	1	92	3	346
2017	Scientific and Professional	30	46	13	6	3	77	10	4554
2017	Administration and Foreign Services	38	41	12	6	4	79	9	19551
2017	Administrative Support	42	41	8	10	0	82	10	12
2017	Operational	36	47	16	0	0	84	0	12
2017	Other	50	37	7	4	2	87	6	3531
2014	Executive	72	23	3	1	0	95	1	410
2014	Scientific and Professional	32	44	14	6	3	77	9	4956
2014	Administration and Foreign Services	43	39	10	5	3	83	8	3460
2014	Administrative Support	52	36	6	4	2	88	6	100
2014	Operational	51	25	14	4	7	75	11	27
2014	Other	42	40	10	5	3	82	8	22591

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	13	27	24	20	15	0	1	40	35	364
2018	Scientific and Professional	40	36	16	5	2	0	1	76	8	4269
2018	Administration and Foreign Services	47	32	13	5	2	0	1	80	7	19116
2018	Technical	43	36	21	0	0	0	0	79	0	14
2018	Administrative Support	45	32	13	7	1	1	0	78	8	75
2018	Operational	32	31	26	0	11	0	0	64	11	16
2018	Other	33	32	20	9	5	0	0	65	14	3533
2017	Executive	9	31	26	21	11	0	1	41	33	347
2017	Scientific and Professional	43	36	13	4	2	0	1	81	6	4574
2017	Administration and Foreign Services	47	33	12	4	2	1	2	82	5	19645
2017	Administrative Support	82	0	18	0	0	0	0	82	0	12
2017	Operational	39	20	24	0	0	0	16	71	0	12
2017	Other	34	36	18	9	3	0	1	70	12	3543
2014	Executive	13	28	26	20	12	0	2	42	32	411
2014	Scientific and Professional	37	38	16	5	2	1	1	76	7	4962
2014	Administration and Foreign Services	45	37	12	4	2	0	0	83	6	3459
2014	Administrative Support	56	28	8	5	2	0	1	85	7	100
2014	Operational	40	39	11	4	4	0	4	82	7	27
2014	Other	44	32	15	5	3	0	1	77	8	22608

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	7	26	44	18	5	0	0	22	33	364
2018	Scientific and Professional	10	26	39	18	6	1	1	24	36	4233
2018	Administration and Foreign Services	10	23	36	20	9	1	2	30	34	19044
2018	Technical	14	29	36	21	0	0	0	21	43	14
2018	Administrative Support	5	19	32	31	9	3	0	42	25	74
2018	Operational	0	13	33	19	14	7	14	42	16	15
2018	Other	13	26	36	16	7	1	1	24	39	3514
2017	Executive	9	28	39	15	8	0	0	24	37	347
2017	Scientific and Professional	12	24	38	16	6	1	2	23	37	4555
2017	Administration and Foreign Services	10	22	35	18	10	1	4	29	34	19557
2017	Administrative Support	16	18	24	26	8	0	8	37	37	12
2017	Operational	20	16	39	16	0	0	8	18	39	12
2017	Other	12	25	36	15	10	1	2	25	38	3528
2014	Executive	8	25	46	11	8	1	1	20	34	411
2014	Scientific and Professional	13	29	37	14	5	1	2	19	43	4952
2014	Administration and Foreign Services	9	25	37	18	7	1	2	26	36	3455
2014	Administrative Support	8	23	41	13	6	2	7	21	34	99
2014	Operational	7	33	25	21	7	0	7	30	43	27
2014	Other	10	25	36	17	8	1	3	26	37	22559

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	3	10	37	32	17	0	1	50	13	364
2018	Scientific and Professional	11	22	31	24	9	2	2	34	34	4221
2018	Administration and Foreign Services	10	17	28	25	15	2	2	42	28	18991
2018	Technical	7	7	43	36	7	0	0	43	14	14
2018	Administrative Support	3	13	25	29	21	7	3	55	17	72
2018	Operational	13	0	19	19	34	0	14	63	15	15
2018	Other	11	18	30	24	15	1	1	40	30	3493
2017	Executive	3	12	34	29	21	1	0	50	16	345
2017	Scientific and Professional	13	20	31	20	11	2	3	32	35	4553
2017	Administration and Foreign Services	10	17	29	21	16	3	5	40	29	19473
2017	Administrative Support	0	16	50	0	26	0	8	28	18	12
2017	Operational	16	20	16	31	8	8	0	43	39	12
2017	Other	11	19	27	21	18	2	3	41	30	3527
2014	Executive	4	12	35	30	18	1	1	49	16	411
2014	Scientific and Professional	13	23	31	19	9	2	3	30	38	4946
2014	Administration and Foreign Services	10	17	27	25	16	2	3	43	29	3451
2014	Administrative Support	8	12	27	29	11	6	8	46	23	98
2014	Operational	7	30	28	21	7	0	7	30	40	27
2014	Other	10	19	30	21	14	2	3	37	31	22535

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	15	26	36	15	7	0	1	22	41	365
2018	Scientific and Professional	17	25	31	17	6	1	1	24	44	4227
2018	Administration and Foreign Services	11	19	30	22	12	2	3	37	31	18956
2018	Technical	14	7	50	29	0	0	0	29	21	14
2018	Administrative Support	4	15	25	32	12	7	5	50	22	73
2018	Operational	18	7	27	6	28	0	14	39	29	15
2018	Other	13	25	33	19	8	1	1	28	38	3499
2017	Executive	13	22	37	21	7	0	0	28	35	346
2017	Scientific and Professional	18	24	31	18	7	1	2	26	43	4560
2017	Administration and Foreign Services	11	19	30	20	13	3	6	36	32	19508
2017	Administrative Support	8	24	36	0	24	0	8	26	35	12
2017	Operational	0	36	39	16	0	0	8	18	40	12
2017	Other	13	21	34	17	12	2	2	29	36	3531
2014	Executive	13	27	33	17	10	1	0	27	40	411
2014	Scientific and Professional	18	25	30	17	7	1	2	25	44	4953
2014	Administration and Foreign Services	15	25	32	15	8	2	3	24	43	3450
2014	Administrative Support	10	15	24	22	11	9	10	40	31	98
2014	Operational	11	37	14	21	14	0	4	36	49	27
2014	Other	12	19	30	21	12	2	5	35	33	22537

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	29	43	12	6	0	0	18	39	362
2018	Scientific and Professional	9	14	35	30	10	1	1	40	24	4212
2018	Administration and Foreign Services	7	12	28	30	18	1	3	51	20	18964
2018	Technical	0	8	46	23	23	0	0	46	8	13
2018	Administrative Support	1	6	21	35	26	4	7	69	8	72
2018	Operational	6	6	26	27	28	0	7	59	12	15
2018	Other	8	18	33	25	14	1	1	40	26	3493
2017	Executive	10	29	43	12	6	0	0	18	39	345
2017	Scientific and Professional	9	14	33	28	12	1	2	41	25	4552
2017	Administration and Foreign Services	7	12	28	27	18	2	6	49	20	19414
2017	Administrative Support	8	34	7	18	24	0	8	46	46	12
2017	Operational	28	8	39	16	0	0	8	18	39	12
2017	Other	7	15	33	24	18	1	2	43	23	3519
2014	Executive	9	26	44	16	5	1	0	20	35	409
2014	Scientific and Professional	9	15	36	27	10	1	2	38	26	4947
2014	Administration and Foreign Services	7	15	34	28	12	1	2	42	23	3443
2014	Administrative Support	8	14	25	23	16	3	11	45	26	96
2014	Operational	4	14	44	28	4	0	7	34	19	27
2014	Other	7	13	30	27	17	1	5	47	21	22484

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	27	41	15	5	0	1	21	38	363
2018	Scientific and Professional	15	23	31	20	7	1	2	28	39	4223
2018	Administration and Foreign Services	11	19	28	23	15	1	3	40	31	19008
2018	Technical	0	29	21	21	29	0	0	50	29	14
2018	Administrative Support	4	14	24	28	24	6	1	55	19	72
2018	Operational	6	13	21	26	28	0	7	58	20	15
2018	Other	17	24	29	17	11	1	1	29	42	3502
2017	Executive	14	29	36	12	7	0	1	20	44	348
2017	Scientific and Professional	15	22	30	18	10	1	3	30	39	4549
2017	Administration and Foreign Services	11	17	27	21	16	2	6	40	30	19483
2017	Administrative Support	16	16	28	0	32	0	8	35	35	12
2017	Operational	16	27	41	16	0	0	0	16	43	12
2017	Other	16	22	27	15	16	1	3	32	40	3540
2014	Executive	14	31	36	11	6	1	1	17	45	411
2014	Scientific and Professional	16	23	31	17	8	1	3	27	41	4945
2014	Administration and Foreign Services	14	22	31	19	10	1	3	31	37	3449
2014	Administrative Support	8	17	30	17	16	4	8	38	28	98
2014	Operational	15	7	45	22	4	0	7	27	24	26
2014	Other	13	19	28	20	14	1	4	36	34	22534

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	4	18	46	22	9	0	0	31	22	363
2018	Scientific and Professional	9	16	28	27	13	3	3	43	28	4211
2018	Administration and Foreign Services	10	17	25	25	17	3	3	44	29	18973
2018	Technical	0	8	23	31	38	0	0	69	8	13
2018	Administrative Support	6	12	26	26	19	9	3	51	20	69
2018	Operational	13	0	26	26	14	0	21	51	16	15
2018	Other	14	21	28	20	13	2	2	35	36	3491
2017	Executive	5	18	36	30	10	0	0	40	23	348
2017	Scientific and Professional	8	14	28	27	14	4	6	45	25	4552
2017	Administration and Foreign Services	9	16	25	22	17	5	7	44	28	19503
2017	Administrative Support	16	33	0	10	24	8	8	41	59	12
2017	Operational	16	12	31	25	8	8	0	36	30	12
2017	Other	12	20	27	19	17	3	3	38	34	3536
2014	Executive	3	19	38	25	13	1	1	39	23	408
2014	Scientific and Professional	7	15	26	27	14	3	7	46	25	4947
2014	Administration and Foreign Services	6	12	25	30	19	3	5	53	20	3450
2014	Administrative Support	9	13	25	21	16	7	9	44	26	97
2014	Operational	12	12	38	35	0	0	4	36	24	26
2014	Other	9	17	27	23	15	3	5	42	29	22523

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	16	25	41	13	5	0	1	18	41	365
2018	Scientific and Professional	18	27	33	14	5	2	2	20	46	4233
2018	Administration and Foreign Services	11	20	33	19	11	3	3	32	33	19035
2018	Technical	14	36	7	14	29	0	0	43	50	14
2018	Administrative Support	7	5	30	27	16	9	5	51	14	74
2018	Operational	12	7	30	14	30	0	7	47	21	14
2018	Other	13	25	36	15	9	1	1	25	39	3512
2017	Executive	12	29	40	13	6	0	0	19	41	347
2017	Scientific and Professional	17	25	34	13	6	2	2	20	45	4561
2017	Administration and Foreign Services	11	19	33	17	11	3	5	31	33	19507
2017	Administrative Support	16	16	25	18	8	8	8	31	39	12
2017	Operational	16	25	35	16	0	8	0	18	44	12
2017	Other	13	22	34	15	12	2	2	28	37	3528
2014	Executive	12	27	35	16	8	1	1	24	40	411
2014	Scientific and Professional	19	25	31	14	6	2	3	21	46	4950
2014	Administration and Foreign Services	13	22	33	18	9	2	3	28	37	3452
2014	Administrative Support	5	21	26	18	14	5	12	39	30	97
2014	Operational	18	11	44	21	7	0	0	28	28	27
2014	Other	12	20	33	17	11	3	4	30	34	22541

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	45	41	7	4	3	0	0	86	7	366
2018	Scientific and Professional	18	34	21	10	7	7	3	58	19	4245
2018	Administration and Foreign Services	23	34	21	9	6	5	3	62	16	19042
2018	Technical	31	38	15	8	8	0	0	69	15	13
2018	Administrative Support	31	34	18	5	5	4	3	70	12	74
2018	Operational	26	19	26	5	12	5	6	51	19	16
2018	Other	29	41	14	8	4	3	2	73	13	3512
2017	Executive	56	33	3	4	3	0	1	89	8	346
2017	Scientific and Professional	24	31	18	9	8	6	4	62	18	4570
2017	Administration and Foreign Services	29	33	16	8	6	6	4	67	15	19637
2017	Administrative Support	32	25	8	18	8	0	8	63	28	12
2017	Operational	12	25	15	33	8	8	0	40	44	12
2017	Other	37	38	10	7	4	2	2	78	11	3538
2014	Executive	65	27	3	1	0	1	1	95	2	411
2014	Scientific and Professional	32	33	15	7	5	5	4	71	13	4962
2014	Administration and Foreign Services	35	33	12	8	5	4	3	73	14	3459
2014	Administrative Support	38	30	15	7	6	3	1	70	14	100
2014	Operational	33	32	4	18	4	4	7	73	24	27
2014	Other	34	33	14	8	5	4	2	71	14	22602

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	70	22	3	4	2	0	91	6	364
2018	Scientific and Professional	37	34	11	9	8	1	73	17	4225
2018	Administration and Foreign Services	43	32	9	9	5	1	76	14	19024
2018	Technical	54	38	8	0	0	0	92	0	13
2018	Administrative Support	53	29	4	9	4	0	83	13	75
2018	Operational	44	26	13	0	17	0	70	17	16
2018	Other	55	29	6	6	4	0	85	9	3506
2017	Executive	71	22	2	3	3	0	93	6	348
2017	Scientific and Professional	40	32	11	8	7	1	74	16	4568
2017	Administration and Foreign Services	46	31	9	7	5	1	78	13	19639
2017	Administrative Support	66	18	0	8	8	0	84	16	12
2017	Operational	16	35	8	16	24	0	51	41	12
2017	Other	59	27	4	6	3	0	87	9	3543
2014	Executive	77	18	2	2	1	0	95	3	409
2014	Scientific and Professional	47	30	9	7	5	1	79	12	4961
2014	Administration and Foreign Services	50	28	8	8	6	1	78	14	3459
2014	Administrative Support	46	34	6	6	6	1	81	12	100
2014	Operational	40	28	11	7	11	4	71	18	27
2014	Other	50	29	8	8	5	1	79	13	22596

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	37	41	8	8	4	0	1	80	12	365
2018	Scientific and Professional	10	20	23	14	12	20	2	38	33	4230
2018	Administration and Foreign Services	15	23	21	14	10	16	2	45	29	19015
2018	Technical	38	31	8	15	0	8	0	75	17	13
2018	Administrative Support	27	28	18	9	5	12	0	63	17	74
2018	Operational	26	13	31	0	12	12	7	47	14	16
2018	Other	24	35	14	13	7	6	1	63	22	3506
2017	Executive	34	44	7	9	3	2	1	81	12	348
2017	Scientific and Professional	7	18	22	16	14	21	2	32	39	4563
2017	Administration and Foreign Services	12	22	20	15	10	19	2	43	32	19620
2017	Administrative Support	24	26	8	25	0	16	0	60	30	12
2017	Operational	8	20	0	39	16	16	0	34	66	12
2017	Other	20	35	13	14	7	9	2	62	24	3539
2014	Executive	36	45	8	7	2	2	0	83	9	411
2014	Scientific and Professional	8	19	23	17	12	20	2	34	37	4959
2014	Administration and Foreign Services	13	21	18	16	13	16	3	42	37	3458
2014	Administrative Support	12	37	18	17	7	9	1	54	26	99
2014	Operational	7	23	28	11	21	7	4	33	35	27
2014	Other	13	24	19	17	12	14	1	44	34	22603

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	61	31	3	4	1	0	92	5	364
2018	Scientific and Professional	44	38	8	6	3	0	83	9	4230
2018	Administration and Foreign Services	48	36	7	6	2	0	84	9	19030
2018	Technical	69	31	0	0	0	0	100	0	13
2018	Administrative Support	55	34	4	4	3	0	89	7	73
2018	Operational	31	39	18	0	5	7	75	6	16
2018	Other	50	37	5	5	2	0	87	7	3506
2017	Executive	59	34	2	4	1	0	93	5	348
2017	Scientific and Professional	38	42	9	7	4	0	81	11	4560
2017	Administration and Foreign Services	45	39	7	6	3	0	84	9	19606
2017	Administrative Support	41	34	8	10	8	0	74	18	12
2017	Operational	43	25	8	16	8	0	67	24	12
2017	Other	49	39	5	5	2	0	88	7	3532
2014	Executive	68	29	1	2	0	0	97	2	411
2014	Scientific and Professional	42	42	8	5	2	0	85	7	4960
2014	Administration and Foreign Services	48	38	7	5	2	0	86	7	3460
2014	Administrative Support	39	45	6	8	2	1	84	10	100
2014	Operational	25	44	21	7	4	0	68	11	27
2014	Other	44	40	7	6	2	0	85	8	22589

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	65	30	2	2	1	0	0	95	2	365
2018	Scientific and Professional	30	44	15	5	4	2	0	76	9	4239
2018	Administration and Foreign Services	35	39	16	5	3	2	1	76	7	19056
2018	Technical	54	31	15	0	0	0	0	85	0	13
2018	Administrative Support	36	37	19	5	1	1	0	74	7	73
2018	Operational	31	32	13	5	5	6	6	73	12	16
2018	Other	45	40	9	3	2	1	0	86	6	3510

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	46	37	7	7	4	1	0	83	10	362
2018	Scientific and Professional	36	38	12	7	5	1	0	76	12	4238
2018	Administration and Foreign Services	42	35	12	6	4	1	0	78	11	19004
2018	Technical	57	29	7	0	0	7	0	92	0	14
2018	Administrative Support	58	22	13	4	1	1	0	82	6	72
2018	Operational	52	25	12	6	5	0	0	76	12	16
2018	Other	42	34	11	8	5	1	0	76	13	3489
2017	Executive	49	34	5	7	4	0	0	84	11	347
2017	Scientific and Professional	36	39	11	8	5	1	0	76	13	4573
2017	Administration and Foreign Services	41	36	11	7	4	1	0	78	11	19643
2017	Administrative Support	40	52	0	8	0	0	0	92	8	12
2017	Operational	20	31	16	16	8	0	8	56	27	12
2017	Other	42	36	9	9	4	0	0	78	13	3547
2014	Executive	56	33	5	3	2	0	0	90	6	411
2014	Scientific and Professional	35	40	11	8	5	1	0	76	13	4961
2014	Administration and Foreign Services	39	35	12	8	5	1	0	75	13	3460
2014	Administrative Support	42	38	12	7	0	1	0	80	7	100
2014	Operational	28	40	14	14	4	0	0	68	18	27
2014	Other	41	36	10	7	4	1	0	78	12	22607

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	66	20	6	4	3	1	0	87	7	361
2018	Scientific and Professional	44	32	11	6	4	2	0	78	11	4231
2018	Administration and Foreign Services	50	29	10	5	3	2	1	81	8	18979
2018	Technical	64	29	0	0	0	7	0	100	0	14
2018	Administrative Support	61	22	14	0	1	1	0	85	1	72
2018	Operational	51	32	0	0	17	0	0	83	17	16
2018	Other	51	29	9	6	4	1	0	81	10	3480
2017	Executive	65	25	5	2	3	0	0	90	4	348
2017	Scientific and Professional	41	34	12	6	5	2	1	77	11	4573
2017	Administration and Foreign Services	48	30	11	5	3	3	1	81	8	19641
2017	Administrative Support	50	41	0	10	0	0	0	90	10	12
2017	Operational	44	8	23	8	16	0	0	52	25	12
2017	Other	52	30	8	5	3	1	0	84	9	3544
2014	Executive	74	19	4	1	1	0	0	93	3	411
2014	Scientific and Professional	42	33	12	5	4	2	1	78	10	4957
2014	Administration and Foreign Services	47	30	11	6	4	2	0	79	10	3461
2014	Administrative Support	38	40	9	6	2	5	1	82	8	100
2014	Operational	25	47	11	4	7	4	4	77	11	27
2014	Other	48	30	10	5	3	2	1	81	9	22607

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	24	5	4	3	0	88	7	361
2018	Scientific and Professional	42	36	9	7	4	1	79	11	4222
2018	Administration and Foreign Services	48	32	10	6	3	1	81	9	18935
2018	Technical	64	36	0	0	0	0	100	0	14
2018	Administrative Support	59	21	13	4	1	1	81	6	71
2018	Operational	54	27	0	6	13	0	82	18	15
2018	Other	51	30	8	6	4	1	82	10	3475
2017	Executive	69	23	3	3	3	0	92	5	347
2017	Scientific and Professional	42	36	9	7	5	1	79	12	4568
2017	Administration and Foreign Services	47	34	9	6	3	1	81	10	19632
2017	Administrative Support	74	8	0	18	0	0	82	18	12
2017	Operational	28	31	16	8	8	8	65	18	12
2017	Other	51	32	6	6	3	0	84	10	3543
2014	Executive	75	19	3	2	1	0	94	3	411
2014	Scientific and Professional	42	37	9	6	4	1	80	11	4961
2014	Administration and Foreign Services	47	33	9	7	4	0	80	11	3459
2014	Administrative Support	42	38	10	7	3	1	80	9	99
2014	Operational	21	44	11	14	7	4	67	22	27
2014	Other	47	34	8	6	4	1	82	10	22598

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	66	21	6	4	3	1	0	88	7	362
2018	Scientific and Professional	49	28	12	4	5	1	0	79	10	4229
2018	Administration and Foreign Services	55	26	10	4	4	1	0	83	7	18946
2018	Technical	64	29	7	0	0	0	0	93	0	14
2018	Administrative Support	61	25	8	3	1	1	0	87	4	71
2018	Operational	52	25	6	0	17	0	0	76	17	16
2018	Other	59	24	8	4	4	1	0	83	8	3483
2017	Executive	63	22	8	2	3	1	0	86	5	347
2017	Scientific and Professional	52	26	11	5	5	2	0	80	9	4566
2017	Administration and Foreign Services	56	25	10	4	3	2	0	83	7	19623
2017	Administrative Support	58	8	8	18	8	0	0	66	26	12
2017	Operational	8	35	16	25	8	0	8	47	36	12
2017	Other	61	23	9	3	3	1	0	85	7	3542

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	62	22	9	4	3	0	84	7	361
2018	Scientific and Professional	45	31	11	7	6	0	76	13	4236
2018	Administration and Foreign Services	52	29	10	5	4	0	81	9	18994
2018	Technical	57	21	7	7	0	7	85	8	14
2018	Administrative Support	64	21	8	5	1	0	85	7	73
2018	Operational	57	19	6	0	17	0	76	17	16
2018	Other	54	27	9	6	5	0	80	10	3489
2017	Executive	65	24	4	2	4	0	90	6	347
2017	Scientific and Professional	49	28	11	6	6	0	78	12	4563
2017	Administration and Foreign Services	55	27	9	5	3	0	83	8	19609
2017	Administrative Support	66	0	8	26	0	0	66	26	12
2017	Operational	28	31	8	16	16	0	59	33	12
2017	Other	60	24	8	4	4	0	84	8	3533
2014	Executive	75	16	4	3	2	0	91	4	411
2014	Scientific and Professional	49	31	9	6	4	0	80	10	4958
2014	Administration and Foreign Services	54	27	9	6	4	0	82	10	3459
2014	Administrative Support	49	33	9	6	2	1	82	8	100
2014	Operational	51	14	21	14	0	0	65	14	27
2014	Other	55	29	8	5	3	0	84	8	22595

Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	55	31	6	5	2	0	1	86	8	361
2018	Administration and Foreign Services	28	33	17	10	5	2	5	66	17	501
2018	Other	35	38	11	9	5	1	2	75	14	2786
2017	Executive	56	33	6	4	1	1	1	90	5	339
2017	Scientific and Professional	18	37	20	12	4	2	7	60	18	249
2017	Administration and Foreign Services	32	35	13	11	4	2	3	70	16	524
2017	Other	35	39	9	9	5	1	2	76	14	2787
2014	Executive	61	26	4	3	2	1	3	91	4	392
2014	Scientific and Professional	18	31	21	11	2	6	11	58	17	244
2014	Administration and Foreign Services	29	36	11	9	4	4	6	73	15	501
2014	Other	36	37	10	10	5	1	2	75	15	3280

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	53	30	8	5	3	0	0	84	8	365
2018	Scientific and Professional	23	31	20	10	9	7	0	58	20	4259
2018	Administration and Foreign Services	32	31	16	7	5	7	0	69	14	19090
2018	Technical	29	50	14	7	0	0	0	79	7	14
2018	Administrative Support	47	26	16	1	3	7	0	78	4	74
2018	Operational	33	19	13	6	11	18	0	63	21	16
2018	Other	41	31	11	8	6	3	0	75	14	3522
2017	Executive	54	34	4	3	5	0	0	88	8	348
2017	Scientific and Professional	21	31	18	11	11	8	0	57	24	4574
2017	Administration and Foreign Services	31	32	16	7	6	8	0	69	14	19643
2017	Administrative Support	42	8	8	18	0	16	8	66	23	12
2017	Operational	28	8	8	31	8	16	0	43	47	12
2017	Other	42	32	10	8	6	3	0	76	14	3545
2014	Executive	63	27	3	5	2	1	0	90	7	410
2014	Scientific and Professional	23	32	18	10	8	9	0	60	21	4961
2014	Administration and Foreign Services	30	33	15	8	5	9	0	70	14	3461
2014	Administrative Support	24	39	17	7	5	7	1	69	12	99
2014	Operational	25	44	7	7	7	11	0	76	16	27
2014	Other	32	33	15	8	5	7	0	70	14	22592

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	54	33	5	5	3	0	0	86	8	366
2018	Scientific and Professional	18	31	21	15	13	2	0	51	28	4242
2018	Administration and Foreign Services	29	32	18	11	7	3	0	63	19	19030
2018	Technical	43	21	29	7	0	0	0	64	7	14
2018	Administrative Support	49	23	16	4	3	5	0	76	7	74
2018	Operational	33	13	12	13	11	13	6	56	29	16
2018	Other	37	34	12	10	6	1	0	72	16	3511
2017	Executive	56	30	4	5	4	0	0	86	9	348
2017	Scientific and Professional	17	29	20	17	15	3	0	48	32	4575
2017	Administration and Foreign Services	27	32	18	11	8	4	0	62	20	19641
2017	Administrative Support	34	16	8	8	10	16	8	66	23	12
2017	Operational	20	31	8	16	8	16	0	61	29	12
2017	Other	37	33	12	9	7	2	0	72	17	3543
2014	Executive	57	31	5	4	2	1	0	89	6	411
2014	Scientific and Professional	17	30	21	16	12	3	0	49	29	4962
2014	Administration and Foreign Services	24	35	18	12	8	3	0	61	20	3460
2014	Administrative Support	24	38	19	11	5	3	1	64	16	99
2014	Operational	28	26	18	11	14	4	0	56	25	27
2014	Other	28	34	17	11	7	3	0	64	19	22590

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	37	41	8	10	4	0	0	78	13	367
2018	Scientific and Professional	12	26	24	18	14	6	0	40	34	4245
2018	Administration and Foreign Services	21	30	21	13	8	6	0	54	23	19031
2018	Technical	46	31	15	0	8	0	0	77	8	13
2018	Administrative Support	38	27	21	5	4	4	0	69	10	73
2018	Operational	33	13	12	13	11	13	6	56	29	16
2018	Other	25	37	14	13	8	3	0	64	22	3504
2017	Executive	37	43	8	9	3	0	0	80	12	348
2017	Scientific and Professional	11	25	22	20	17	6	0	38	39	4570
2017	Administration and Foreign Services	19	30	20	14	9	7	0	53	25	19624
2017	Administrative Support	34	8	8	16	10	16	8	56	33	12
2017	Operational	20	8	15	8	33	16	0	34	49	12
2017	Other	26	35	14	14	8	3	0	63	23	3543
2014	Executive	40	41	9	7	2	1	0	82	9	410
2014	Scientific and Professional	11	26	23	20	14	6	0	40	36	4957
2014	Administration and Foreign Services	17	31	21	15	8	7	0	52	25	3459
2014	Administrative Support	17	40	19	13	6	5	1	60	20	99
2014	Operational	21	26	14	11	18	11	0	53	31	27
2014	Other	19	31	20	15	9	6	0	54	25	22586

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	41	41	8	8	2	0	0	82	10	366
2018	Scientific and Professional	12	30	22	19	14	3	0	43	34	4246
2018	Administration and Foreign Services	21	33	19	15	9	3	0	56	25	19062
2018	Technical	43	43	14	0	0	0	0	86	0	14
2018	Administrative Support	35	31	18	8	4	4	0	69	13	74
2018	Operational	33	13	18	6	17	6	6	52	27	16
2018	Other	26	38	14	13	7	2	0	65	21	3516
2017	Executive	42	44	5	6	3	0	0	86	9	348
2017	Scientific and Professional	12	31	19	19	16	4	0	45	36	4569
2017	Administration and Foreign Services	20	34	17	15	10	4	0	57	25	19612
2017	Administrative Support	34	16	0	16	18	8	8	60	40	12
2017	Operational	12	15	8	16	24	24	0	35	54	12
2017	Other	29	38	12	12	7	2	0	68	19	3541
2014	Executive	44	37	8	8	2	1	0	82	10	411
2014	Scientific and Professional	13	32	19	18	14	3	0	47	34	4958
2014	Administration and Foreign Services	20	35	17	15	10	4	0	56	26	3458
2014	Administrative Support	19	40	16	8	8	7	1	65	18	99
2014	Operational	21	23	18	11	18	11	0	49	31	27
2014	Other	21	36	17	15	9	3	0	58	25	22577

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	57	33	5	4	1	0	0	90	5	364
2018	Scientific and Professional	19	45	20	11	5	1	0	64	16	4236
2018	Administration and Foreign Services	29	43	17	7	3	1	0	73	11	19034
2018	Technical	43	43	7	7	0	0	0	86	7	14
2018	Administrative Support	39	33	15	12	0	1	0	73	12	75
2018	Operational	45	18	25	12	0	0	0	64	12	16
2018	Other	35	44	12	6	2	0	0	80	8	3503
2017	Executive	56	35	4	4	1	0	0	92	4	346
2017	Scientific and Professional	20	42	18	12	8	1	0	62	20	4569
2017	Administration and Foreign Services	30	42	15	8	4	1	0	72	12	19610
2017	Administrative Support	42	16	0	33	0	0	8	64	36	12
2017	Operational	20	39	16	8	0	8	8	71	10	12
2017	Other	40	41	10	6	3	1	0	81	9	3542
2014	Executive	65	29	4	1	0	0	0	95	1	411
2014	Scientific and Professional	23	42	18	9	6	2	0	66	15	4961
2014	Administration and Foreign Services	32	42	14	6	3	2	0	76	10	3460
2014	Administrative Support	38	42	12	2	4	3	0	82	6	100
2014	Operational	25	40	14	7	14	0	0	65	21	27
2014	Other	34	41	14	6	3	1	0	77	9	22608

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	24	2	4	1	0	0	92	6	365
2018	Scientific and Professional	26	41	16	8	5	3	1	69	14	4236
2018	Administration and Foreign Services	35	39	13	7	4	2	1	76	11	19030
2018	Technical	43	36	7	14	0	0	0	79	14	14
2018	Administrative Support	41	31	14	9	4	0	1	73	14	74
2018	Operational	45	31	0	17	0	6	0	82	18	16
2018	Other	46	37	8	5	2	1	1	85	7	3505
2017	Executive	74	20	3	1	1	0	0	94	3	347
2017	Scientific and Professional	30	39	14	9	5	3	1	72	14	4559
2017	Administration and Foreign Services	39	37	11	6	3	3	1	79	9	19593
2017	Administrative Support	42	32	0	18	8	0	0	74	26	12
2017	Operational	28	48	16	0	0	8	0	82	0	12
2017	Other	52	32	7	5	2	2	1	86	7	3536
2014	Executive	78	18	1	2	1	0	0	96	3	410
2014	Scientific and Professional	37	40	11	6	3	2	1	79	10	4958
2014	Administration and Foreign Services	43	36	9	5	3	3	1	82	8	3461
2014	Administrative Support	38	41	8	5	4	4	0	82	9	99
2014	Operational	21	44	21	4	11	0	0	65	14	27
2014	Other	46	36	9	5	2	2	1	84	7	22603

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	67	25	5	2	1	0	91	3	362
2018	Scientific and Professional	27	41	18	8	6	1	68	14	4225
2018	Administration and Foreign Services	36	38	15	6	3	1	76	9	18974
2018	Technical	43	36	7	7	7	0	79	14	14
2018	Administrative Support	44	32	13	6	3	3	79	9	72
2018	Operational	45	31	6	12	5	0	76	17	16
2018	Other	46	38	9	5	2	0	84	7	3495

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	42	18	13	7	6	1	13	70	15	365
2018	Scientific and Professional	13	27	21	16	15	7	1	43	34	4242
2018	Administration and Foreign Services	22	28	19	13	10	6	1	54	25	19036
2018	Technical	50	21	7	14	7	0	0	71	21	14
2018	Administrative Support	37	30	17	10	4	3	0	68	14	71
2018	Operational	26	18	6	13	24	13	0	51	42	16
2018	Other	28	29	15	12	9	4	2	61	23	3507
2017	Executive	37	20	10	6	7	2	18	72	16	347
2017	Scientific and Professional	14	27	18	17	16	8	1	44	37	4566
2017	Administration and Foreign Services	21	27	17	14	11	9	2	53	27	19585
2017	Administrative Support	18	8	16	33	16	8	0	28	54	12
2017	Operational	20	7	16	16	16	16	8	35	43	12
2017	Other	30	28	13	12	9	6	3	64	22	3538
2014	Executive	45	15	7	6	5	2	20	77	13	411
2014	Scientific and Professional	13	26	18	17	16	9	1	43	36	4961
2014	Administration and Foreign Services	20	27	18	13	11	10	2	53	27	3458
2014	Administrative Support	26	26	19	11	10	7	0	57	23	99
2014	Operational	7	37	18	18	14	7	0	47	34	27
2014	Other	21	27	17	14	12	7	1	53	29	22593

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	50	35	8	6	1	0	0	85	7	362
2018	Scientific and Professional	14	32	20	17	14	2	0	47	32	4245
2018	Administration and Foreign Services	23	33	19	13	9	2	0	58	23	19027
2018	Technical	54	23	8	15	0	0	0	77	15	13
2018	Administrative Support	38	30	18	5	5	3	0	70	11	73
2018	Operational	26	31	19	12	5	6	0	61	18	16
2018	Other	31	40	13	10	5	1	0	72	15	3501
2017	Executive	52	37	4	6	1	0	0	89	7	347
2017	Scientific and Professional	16	33	18	18	14	2	0	49	33	4568
2017	Administration and Foreign Services	24	35	17	13	8	3	0	61	22	19604
2017	Administrative Support	34	24	8	25	0	0	8	64	27	12
2017	Operational	20	24	15	16	25	0	0	44	41	12
2017	Other	35	37	12	10	5	1	0	73	15	3542
2014	Executive	56	33	5	4	1	0	0	89	6	411
2014	Scientific and Professional	17	32	18	17	13	2	0	51	31	4962
2014	Administration and Foreign Services	26	36	16	12	8	2	0	63	21	3459
2014	Administrative Support	27	39	17	8	6	4	0	68	14	100
2014	Operational	21	51	4	4	14	4	4	77	19	27
2014	Other	27	36	15	12	8	2	0	64	21	22598

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	57	23	6	6	3	0	4	84	10	365
2018	Scientific and Professional	18	32	16	16	17	1	1	51	34	4236
2018	Administration and Foreign Services	22	30	16	15	14	2	1	53	30	19028
2018	Technical	43	36	7	0	7	7	0	85	8	14
2018	Administrative Support	34	34	12	7	8	3	1	71	16	73
2018	Operational	20	13	32	18	12	0	5	34	32	16
2018	Other	35	32	11	11	9	1	1	68	20	3499
2017	Executive	60	22	5	7	3	0	2	84	11	348
2017	Scientific and Professional	17	30	14	16	19	1	1	49	36	4570
2017	Administration and Foreign Services	22	30	15	16	14	2	1	53	31	19615
2017	Administrative Support	26	8	16	18	16	16	0	41	40	12
2017	Operational	20	24	0	15	33	0	8	48	52	12
2017	Other	36	31	9	11	9	1	3	69	21	3541
2014	Executive	62	23	5	5	2	0	3	87	8	411
2014	Scientific and Professional	17	32	14	16	18	2	1	50	35	4959
2014	Administration and Foreign Services	21	30	14	15	16	2	1	53	32	3459
2014	Administrative Support	22	34	16	12	14	2	1	57	27	100
2014	Operational	21	33	21	7	14	4	0	56	22	27
2014	Other	24	30	14	15	14	2	1	55	30	22599

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	32	5	1	2	0	0	92	3	366
2018	Scientific and Professional	12	31	27	14	11	5	0	45	26	4242
2018	Administration and Foreign Services	20	34	24	11	7	4	0	57	18	19061
2018	Technical	36	36	21	7	0	0	0	71	7	14
2018	Administrative Support	30	36	18	8	5	3	0	68	14	74
2018	Operational	13	31	13	0	24	13	6	55	29	16
2018	Other	32	40	15	8	4	2	0	73	12	3506
2017	Executive	58	35	4	1	1	1	0	94	3	348
2017	Scientific and Professional	11	29	27	15	11	7	0	43	28	4571
2017	Administration and Foreign Services	20	35	22	11	7	6	1	58	19	19618
2017	Administrative Support	26	24	24	26	0	0	0	50	26	12
2017	Operational	0	35	8	8	33	16	0	41	49	12
2017	Other	32	38	15	7	4	3	0	73	12	3543

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	78	18	3	1	0	0	0	96	1	366
2018	Scientific and Professional	40	39	12	4	3	2	0	81	7	4245
2018	Administration and Foreign Services	49	35	10	3	2	2	0	85	4	18995
2018	Technical	57	36	7	0	0	0	0	93	0	14
2018	Administrative Support	55	32	8	1	0	3	0	90	1	71
2018	Operational	49	26	14	0	11	0	0	75	11	15
2018	Other	60	29	7	2	1	1	0	89	3	3510
2017	Executive	73	21	3	3	1	1	0	94	3	347
2017	Scientific and Professional	33	39	16	4	4	3	0	75	8	4569
2017	Administration and Foreign Services	43	35	13	3	2	3	1	81	5	19589
2017	Administrative Support	50	24	8	10	0	8	0	81	10	12
2017	Operational	20	47	8	8	8	8	0	73	18	12
2017	Other	55	32	7	2	1	2	0	89	3	3541
2014	Executive	77	19	2	1	0	1	0	97	1	409
2014	Scientific and Professional	41	37	12	4	3	3	0	81	7	4959
2014	Administration and Foreign Services	51	31	10	3	2	3	1	85	5	3458
2014	Administrative Support	36	46	8	1	3	6	0	87	4	100
2014	Operational	33	60	0	0	4	4	0	96	4	27
2014	Other	52	32	10	3	2	2	0	86	4	22595

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	71	25	1	2	1	0	0	96	3	363
2018	Scientific and Professional	36	41	13	5	4	1	0	77	9	4238
2018	Administration and Foreign Services	47	36	10	4	2	1	0	84	6	18994
2018	Technical	50	43	7	0	0	0	0	93	0	14
2018	Administrative Support	63	25	10	1	0	1	0	89	1	72
2018	Operational	49	26	13	7	6	0	0	75	13	15
2018	Other	56	33	6	3	2	0	0	89	4	3507
2017	Executive	67	25	4	3	1	0	0	92	5	346
2017	Scientific and Professional	30	44	14	6	4	2	0	75	11	4567
2017	Administration and Foreign Services	43	38	11	4	2	2	0	83	6	19626
2017	Administrative Support	42	24	16	7	10	0	0	67	17	12
2017	Operational	43	33	8	0	16	0	0	76	16	12
2017	Other	54	34	6	3	1	0	0	89	5	3543
2014	Executive	75	20	2	1	1	0	0	96	2	411
2014	Scientific and Professional	36	40	12	6	3	2	0	78	10	4960
2014	Administration and Foreign Services	50	34	9	4	2	1	0	86	6	3460
2014	Administrative Support	40	41	7	6	2	3	1	84	9	100
2014	Operational	30	56	7	4	4	0	0	86	7	27
2014	Other	48	35	9	4	2	1	0	84	6	22602

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	70	23	2	4	2	0	93	5	364
2018	Scientific and Professional	37	40	12	6	5	0	77	11	4229
2018	Administration and Foreign Services	49	35	9	4	3	0	85	7	18967
2018	Technical	71	14	7	7	0	0	86	7	14
2018	Administrative Support	62	26	8	3	1	0	88	4	73
2018	Operational	43	29	15	13	0	0	72	13	14
2018	Other	59	30	6	3	2	0	89	6	3504
2017	Executive	69	23	3	3	2	0	92	5	348
2017	Scientific and Professional	32	41	12	8	7	0	73	14	4567
2017	Administration and Foreign Services	46	37	8	5	3	0	84	8	19621
2017	Administrative Support	58	18	8	16	0	0	76	16	12
2017	Operational	20	39	0	16	16	8	64	36	12
2017	Other	58	30	5	4	2	0	89	6	3547
2014	Executive	78	17	2	2	1	0	95	3	411
2014	Scientific and Professional	37	39	12	7	5	0	77	12	4957
2014	Administration and Foreign Services	54	32	7	4	2	0	87	6	3458
2014	Administrative Support	40	48	4	5	4	0	88	8	100
2014	Operational	51	32	7	0	11	0	82	11	27
2014	Other	50	34	8	4	3	0	85	7	22597

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	69	22	4	2	2	0	92	5	365
2018	Scientific and Professional	30	35	18	9	7	1	65	17	4239
2018	Administration and Foreign Services	41	33	14	6	4	0	75	11	18994
2018	Technical	71	21	0	7	0	0	93	7	14
2018	Administrative Support	49	32	11	1	6	1	82	7	72
2018	Operational	39	31	6	6	17	0	70	24	16
2018	Other	50	31	11	5	3	0	81	8	3506
2017	Executive	69	22	5	3	2	0	91	4	347
2017	Scientific and Professional	23	36	20	11	9	1	59	20	4565
2017	Administration and Foreign Services	38	35	15	7	5	1	73	12	19598
2017	Administrative Support	50	18	24	0	8	0	68	8	12
2017	Operational	20	33	16	15	16	0	53	31	12
2017	Other	50	30	11	6	3	0	81	9	3539
2014	Executive	69	24	3	3	1	0	93	4	411
2014	Scientific and Professional	24	36	19	12	8	1	60	21	4960
2014	Administration and Foreign Services	38	36	13	7	5	1	75	11	3459
2014	Administrative Support	32	45	7	9	7	0	77	16	99
2014	Operational	28	40	7	11	7	7	74	19	27
2014	Other	36	37	14	8	5	0	73	13	22607

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	66	25	4	3	2	0	91	4	364
2018	Scientific and Professional	27	38	18	10	7	0	65	17	4221
2018	Administration and Foreign Services	38	36	14	7	4	0	74	12	18906
2018	Technical	79	14	0	7	0	0	93	7	14
2018	Administrative Support	46	35	13	6	1	0	81	7	72
2018	Operational	52	18	6	13	11	0	70	24	16
2018	Other	48	33	10	6	3	0	81	9	3494
2017	Executive	67	25	3	4	2	0	92	5	348
2017	Scientific and Professional	22	38	18	13	9	0	60	21	4562
2017	Administration and Foreign Services	35	37	14	8	5	0	73	13	19605
2017	Administrative Support	42	24	16	0	18	0	66	18	12
2017	Operational	20	41	15	0	16	8	66	18	12
2017	Other	47	34	9	7	3	0	81	9	3540
2014	Executive	68	24	3	4	0	0	93	4	411
2014	Scientific and Professional	23	38	17	13	8	0	62	21	4960
2014	Administration and Foreign Services	38	39	12	7	4	0	77	11	3460
2014	Administrative Support	31	46	11	5	6	0	78	11	100
2014	Operational	28	44	7	14	7	0	72	21	27
2014	Other	34	38	13	9	5	0	73	13	22598

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	57	20	12	5	4	1	1	78	9	365
2018	Scientific and Professional	27	29	21	11	8	4	0	58	20	4244
2018	Administration and Foreign Services	33	26	19	11	8	3	0	61	19	19045
2018	Technical	64	21	7	7	0	0	0	86	7	14
2018	Administrative Support	44	26	14	6	4	6	0	75	10	72
2018	Operational	39	19	5	13	17	0	6	62	32	16
2018	Other	43	25	16	9	6	2	0	70	14	3511
2017	Executive	57	19	13	6	3	1	0	78	9	346
2017	Scientific and Professional	23	28	21	13	10	5	0	54	24	4565
2017	Administration and Foreign Services	31	27	18	11	7	5	0	62	19	19604
2017	Administrative Support	42	16	16	8	10	7	0	63	19	12
2017	Operational	28	23	8	16	16	0	8	56	36	12
2017	Other	40	25	16	8	6	4	0	68	15	3541
2014	Executive	68	16	9	5	1	1	0	84	7	410
2014	Scientific and Professional	24	30	20	12	9	5	0	58	22	4960
2014	Administration and Foreign Services	38	27	17	8	6	4	0	68	15	3459
2014	Administrative Support	28	37	18	8	6	3	1	67	15	100
2014	Operational	35	33	11	11	7	0	4	71	18	27
2014	Other	32	27	18	11	7	4	0	62	19	22602

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Executive	42	39	19	367
2018	Scientific and Professional	18	52	30	4268
2018	Administration and Foreign Services	22	41	36	19163
2018	Technical	7	79	14	14
2018	Administrative Support	21	55	24	75
2018	Operational	12	57	31	16
2018	Other	26	43	32	3530
2017	Executive	41	37	22	347
2017	Scientific and Professional	16	53	31	4573
2017	Administration and Foreign Services	22	44	35	19635
2017	Administrative Support	16	64	19	12
2017	Operational	44	31	25	12
2017	Other	30	42	28	3543
2014	Executive	37	42	21	411
2014	Scientific and Professional	16	53	31	4961
2014	Administration and Foreign Services	20	47	33	3461
2014	Administrative Support	17	52	31	100
2014	Operational	31	55	15	26
2014	Other	23	43	34	22605

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Executive	41	41	14	3	1	1	153
2018	Scientific and Professional	29	42	15	8	2	6	760
2018	Administration and Foreign Services	20	47	21	5	2	5	4280
2018	Administrative Support	44	31	19	0	6	0	16
2018	Other	25	41	12	4	14	3	893
2017	Executive	31	48	15	4	0	2	142
2017	Scientific and Professional	31	37	13	11	2	6	755
2017	Administration and Foreign Services	23	43	18	5	5	7	4263
2017	Other	23	33	10	4	25	5	1021
2014	Executive	43	41	10	4	9999	1	152
2014	Scientific and Professional	31	41	10	12	9999	6	791
2014	Administration and Foreign Services	23	48	16	7	9999	6	705
2014	Administrative Support	22	45	28	6	9999	0	17
2014	Other	24	47	15	7	9999	7	5159

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	10	90	366
2018	Scientific and Professional	14	86	4259
2018	Administration and Foreign Services	12	88	19131
2018	Operational	30	70	16
2018	Other	12	88	3526

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Executive	31	36
2018	Scientific and Professional	43	615
2018	Administration and Foreign Services	54	2300
2018	Other	40	419

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Executive	58	36
2018	Scientific and Professional	69	615
2018	Administration and Foreign Services	60	2300
2018	Other	56	419

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Executive	28	36
2018	Scientific and Professional	4	615
2018	Administration and Foreign Services	3	2300
2018	Other	23	419

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	0	2300
2018	Other	0	419

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	3	615
2018	Administration and Foreign Services	5	2300
2018	Other	3	419

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	12	615
2018	Administration and Foreign Services	12	2300
2018	Other	5	419

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	615
2018	Administration and Foreign Services	3	2300
2018	Other	3	419

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Executive	42	36
2018	Scientific and Professional	36	613
2018	Administration and Foreign Services	35	2296
2018	Other	42	419

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Executive	39	36
2018	Scientific and Professional	39	613
2018	Administration and Foreign Services	38	2296
2018	Other	33	419

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Executive	50	36
2018	Scientific and Professional	40	613
2018	Administration and Foreign Services	41	2296
2018	Other	40	419

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Executive	47	36
2018	Scientific and Professional	40	613
2018	Administration and Foreign Services	42	2296
2018	Other	40	419

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Executive	31	36
2018	Scientific and Professional	29	613
2018	Administration and Foreign Services	26	2296
2018	Other	32	419

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Executive	50	36
2018	Scientific and Professional	55	613
2018	Administration and Foreign Services	55	2296
2018	Other	50	419

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Executive	58	36
2018	Scientific and Professional	32	613
2018	Administration and Foreign Services	33	2296
2018	Other	41	419

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Executive	0	36
2018	Scientific and Professional	1	613
2018	Administration and Foreign Services	1	2296

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Executive	0	36
2018	Scientific and Professional	8	613
2018	Administration and Foreign Services	9	2296
2018	Other	6	419

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Executive	19	36
2018	Scientific and Professional	12	613
2018	Administration and Foreign Services	10	2296
2018	Other	8	419

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Executive	44	36
2018	Scientific and Professional	53	613
2018	Administration and Foreign Services	47	2296
2018	Other	44	419

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Executive	28	36
2018	Scientific and Professional	22	613
2018	Administration and Foreign Services	21	2296
2018	Other	25	419

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	13	613
2018	Administration and Foreign Services	15	2296
2018	Other	14	419

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Executive	56	36
2018	Scientific and Professional	38	613
2018	Administration and Foreign Services	47	2297
2018	Other	58	418

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Executive	28	36
2018	Scientific and Professional	24	613
2018	Administration and Foreign Services	24	2297
2018	Other	33	418

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Executive	31	36
2018	Scientific and Professional	3	613
2018	Administration and Foreign Services	4	2297
2018	Other	11	418

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	26	613
2018	Administration and Foreign Services	24	2297
2018	Other	17	418

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	613
2018	Administration and Foreign Services	9	2297
2018	Other	12	418

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Executive	0	36
2018	Scientific and Professional	7	613
2018	Administration and Foreign Services	7	2297
2018	Other	5	418

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Executive	19	36
2018	Scientific and Professional	13	613
2018	Administration and Foreign Services	13	2297
2018	Other	12	418

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Executive	17	36
2018	Scientific and Professional	10	613
2018	Administration and Foreign Services	9	2297
2018	Other	10	418

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Executive	17	36
2018	Scientific and Professional	33	613
2018	Administration and Foreign Services	28	2297
2018	Other	23	418

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	9	568
2018	Administration and Foreign Services	12	2139
2018	Other	13	397

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	19	568
2018	Administration and Foreign Services	20	2139
2018	Other	14	397

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	568
2018	Administration and Foreign Services	11	2139
2018	Other	9	397

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	5	568
2018	Administration and Foreign Services	7	2139
2018	Other	9	397

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	568
2018	Administration and Foreign Services	9	2139
2018	Other	14	397

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	7	568
2018	Administration and Foreign Services	9	2139
2018	Other	11	397

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	10	568
2018	Administration and Foreign Services	10	2139
2018	Other	11	397

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	11	568
2018	Administration and Foreign Services	10	2139
2018	Other	6	397

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	14	568
2018	Administration and Foreign Services	13	2139
2018	Other	10	397

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Executive	43	35
2018	Scientific and Professional	28	568
2018	Administration and Foreign Services	25	2139
2018	Other	24	397

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Executive	14	35
2018	Scientific and Professional	8	568
2018	Administration and Foreign Services	8	2139
2018	Other	7	397

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Executive	57	35
2018	Scientific and Professional	49	568
2018	Administration and Foreign Services	45	2139
2018	Other	43	397

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	568
2018	Administration and Foreign Services	1	2139
2018	Other	2	397

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Executive	51	35
2018	Scientific and Professional	58	568
2018	Administration and Foreign Services	55	2139
2018	Other	54	397

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	4	568
2018	Administration and Foreign Services	3	2139
2018	Other	4	397

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Executive	26	35
2018	Scientific and Professional	11	568
2018	Administration and Foreign Services	12	2139
2018	Other	13	397

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	46	28	8	6	4	6	2	80	11	366
2018	Scientific and Professional	13	17	24	7	7	27	5	44	21	4238
2018	Administration and Foreign Services	21	19	22	5	5	22	5	55	15	19076
2018	Technical	50	21	14	7	0	7	0	77	8	14
2018	Administrative Support	41	21	13	1	3	16	4	78	5	75
2018	Operational	19	32	13	0	17	5	13	63	21	16
2018	Other	29	25	16	6	5	15	4	67	13	3515
2017	Executive	52	24	9	5	3	6	2	82	8	348
2017	Scientific and Professional	12	16	21	7	8	29	7	44	22	4575
2017	Administration and Foreign Services	20	20	19	5	5	23	7	58	15	19638
2017	Administrative Support	24	26	8	18	0	16	8	66	23	12
2017	Operational	22	9	16	0	27	18	9	42	36	11
2017	Other	30	24	14	6	4	16	6	69	13	3544
2014	Executive	60	23	4	3	1	7	1	91	5	411
2014	Scientific and Professional	14	18	22	5	6	28	7	49	18	4960
2014	Administration and Foreign Services	23	20	17	5	4	25	7	62	13	3460
2014	Administrative Support	22	36	16	6	4	15	3	70	11	100
2014	Operational	23	28	28	0	7	14	0	59	8	27
2014	Other	23	21	18	6	5	21	6	60	15	22602

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	25	6	4	2	1	0	88	6	366
2018	Scientific and Professional	25	34	20	7	6	7	1	64	14	4246
2018	Administration and Foreign Services	36	32	16	5	4	6	1	73	9	19072
2018	Technical	62	23	8	8	0	0	0	85	8	13
2018	Administrative Support	55	31	5	0	3	7	0	91	3	75
2018	Operational	45	31	6	5	12	0	0	76	17	16
2018	Other	46	31	12	5	3	4	0	80	8	3508
2017	Executive	65	24	6	2	1	1	0	90	4	347
2017	Scientific and Professional	24	34	18	7	6	10	1	65	15	4569
2017	Administration and Foreign Services	35	32	15	5	4	7	1	74	9	19615
2017	Administrative Support	24	43	24	0	0	8	0	73	0	12
2017	Operational	36	16	15	8	16	8	0	57	27	12
2017	Other	46	31	9	5	3	5	1	82	8	3536
2014	Executive	75	18	3	2	1	1	0	94	3	411
2014	Scientific and Professional	26	35	18	5	5	10	1	68	12	4961
2014	Administration and Foreign Services	37	33	14	4	3	8	1	77	7	3458
2014	Administrative Support	31	42	12	5	3	7	0	79	8	100
2014	Operational	37	32	21	4	7	0	0	68	11	27
2014	Other	38	33	14	5	4	6	1	76	9	22578

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	2	98	365
2018	Scientific and Professional	10	90	4251
2018	Administration and Foreign Services	7	93	19103
2018	Other	6	94	3527

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	25	431
2018	Administration and Foreign Services	35	1346
2018	Other	27	212

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	80	431
2018	Administration and Foreign Services	77	1346
2018	Other	75	212

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	1	431
2018	Administration and Foreign Services	2	1346
2018	Other	6	212

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	6	431
2018	Administration and Foreign Services	6	1346
2018	Other	6	212

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	431
2018	Administration and Foreign Services	10	1346
2018	Other	6	212

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	11	431
2018	Administration and Foreign Services	9	1346
2018	Other	8	212

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	35	428
2018	Administration and Foreign Services	27	1347
2018	Other	32	211

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	26	428
2018	Administration and Foreign Services	21	1347
2018	Other	20	211

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	22	428
2018	Administration and Foreign Services	18	1347
2018	Other	23	211

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	9	428
2018	Administration and Foreign Services	8	1347
2018	Other	4	211

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	29	428
2018	Administration and Foreign Services	26	1347
2018	Other	32	211

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	32	428
2018	Administration and Foreign Services	22	1347
2018	Other	31	211

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	428
2018	Administration and Foreign Services	4	1347
2018	Other	3	211

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	3	428
2018	Administration and Foreign Services	2	1347

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	428
2018	Administration and Foreign Services	6	1347
2018	Other	4	211

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	12	428
2018	Administration and Foreign Services	11	1347
2018	Other	8	211

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	1	428
2018	Administration and Foreign Services	2	1347

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	12	428
2018	Administration and Foreign Services	21	1347
2018	Other	11	211

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Other	0	211

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	14	428
2018	Administration and Foreign Services	19	1347
2018	Other	13	211

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	21	432
2018	Administration and Foreign Services	26	1346
2018	Other	37	212

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	12	432
2018	Administration and Foreign Services	12	1346
2018	Other	17	212

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	432
2018	Administration and Foreign Services	3	1346
2018	Other	4	212

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	22	432
2018	Administration and Foreign Services	18	1346
2018	Other	13	212

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	4	432
2018	Administration and Foreign Services	4	1346
2018	Other	3	212

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	7	432
2018	Administration and Foreign Services	6	1346
2018	Other	4	212

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	7	432
2018	Administration and Foreign Services	10	1346
2018	Other	11	212

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	432
2018	Administration and Foreign Services	7	1346
2018	Other	6	212

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	55	432
2018	Administration and Foreign Services	50	1346
2018	Other	43	212

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	400
2018	Administration and Foreign Services	7	1258
2018	Other	5	204

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	12	400
2018	Administration and Foreign Services	13	1258
2018	Other	12	204

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	2	400
2018	Administration and Foreign Services	4	1258
2018	Other	3	204

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	2	1258
2018	Other	4	204

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	3	400
2018	Administration and Foreign Services	2	1258
2018	Other	5	204

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	3	400
2018	Administration and Foreign Services	5	1258
2018	Other	2	204

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	6	400
2018	Administration and Foreign Services	6	1258
2018	Other	5	204

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	400
2018	Administration and Foreign Services	11	1258
2018	Other	6	204

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	10	400
2018	Administration and Foreign Services	11	1258
2018	Other	4	204

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	23	400
2018	Administration and Foreign Services	22	1258
2018	Other	18	204

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	8	400
2018	Administration and Foreign Services	9	1258
2018	Other	6	204

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	46	400
2018	Administration and Foreign Services	41	1258
2018	Other	38	204

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	2	1258

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	67	400
2018	Administration and Foreign Services	62	1258
2018	Other	65	204

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	5	400
2018	Administration and Foreign Services	3	1258
2018	Other	3	204

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	11	400
2018	Administration and Foreign Services	14	1258
2018	Other	11	204

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	26	7	3	1	10	2	87	5	367
2018	Scientific and Professional	14	17	25	5	5	30	5	47	15	4241
2018	Administration and Foreign Services	22	20	23	3	3	24	5	59	9	19085
2018	Technical	50	14	14	7	0	14	0	75	8	14
2018	Administrative Support	43	23	12	0	4	16	3	80	5	75
2018	Operational	13	39	13	6	11	5	13	63	21	16
2018	Other	33	24	18	3	2	16	4	71	7	3518
2017	Executive	57	20	8	2	1	9	3	88	4	348
2017	Scientific and Professional	13	18	22	5	5	32	6	49	16	4569
2017	Administration and Foreign Services	22	20	20	3	3	27	6	62	8	19632
2017	Administrative Support	34	26	16	0	0	16	8	79	0	12
2017	Operational	20	16	16	0	8	31	8	60	13	12
2017	Other	33	22	14	3	2	20	6	74	6	3544
2014	Executive	65	17	6	1	0	9	3	92	1	410
2014	Scientific and Professional	14	18	22	4	4	32	6	53	12	4959
2014	Administration and Foreign Services	22	18	17	3	2	31	7	65	8	3455
2014	Administrative Support	21	40	17	4	4	11	4	72	9	100
2014	Operational	26	25	21	0	4	21	4	67	5	27
2014	Other	24	20	19	3	2	26	6	64	8	22603

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	24	4	2	1	1	0	93	3	367
2018	Scientific and Professional	26	34	20	5	5	9	1	66	11	4247
2018	Administration and Foreign Services	37	32	17	3	3	7	1	75	7	19088
2018	Technical	57	7	29	0	0	7	0	69	0	14
2018	Administrative Support	58	25	6	0	4	7	0	90	4	72
2018	Operational	39	37	6	6	11	0	0	76	17	16
2018	Other	49	29	12	3	2	4	1	82	5	3517
2017	Executive	71	20	4	2	1	2	0	93	3	346
2017	Scientific and Professional	25	34	18	5	5	12	1	68	11	4564
2017	Administration and Foreign Services	37	32	15	3	3	9	1	77	6	19581
2017	Administrative Support	34	50	16	0	0	0	0	84	0	12
2017	Operational	28	23	33	0	8	8	0	56	9	12
2017	Other	50	30	9	2	2	5	1	86	4	3537
2014	Executive	78	16	3	1	0	2	0	96	2	411
2014	Scientific and Professional	27	35	18	4	4	12	1	71	9	4958
2014	Administration and Foreign Services	39	31	13	3	2	11	1	80	5	3451
2014	Administrative Support	31	44	14	4	2	6	0	79	6	100
2014	Operational	30	39	21	0	4	7	0	74	4	27
2014	Other	40	31	14	3	2	8	1	79	5	22591

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	41	32	16	7	4	0	1	73	11	365
2018	Scientific and Professional	22	31	23	11	11	0	1	54	23	4257
2018	Administration and Foreign Services	28	29	21	10	11	0	1	58	21	19082
2018	Technical	23	31	15	23	8	0	0	54	31	13
2018	Administrative Support	42	19	28	5	1	1	3	63	7	74
2018	Operational	44	0	21	7	21	0	7	48	30	14
2018	Other	27	30	22	11	9	0	1	57	20	3520
2017	Executive	32	29	20	9	9	0	1	62	18	348
2017	Scientific and Professional	23	28	21	13	13	0	1	52	26	4567
2017	Administration and Foreign Services	28	28	19	11	11	1	2	57	23	19615
2017	Administrative Support	34	26	8	8	16	8	0	65	27	12
2017	Operational	16	36	15	24	0	0	8	57	26	12
2017	Other	26	28	20	12	12	0	1	55	25	3533

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	24	29	23	15	0	0	34	37	364
2018	Scientific and Professional	14	29	31	16	9	0	1	44	25	4246
2018	Administration and Foreign Services	21	28	28	14	8	0	1	49	22	19068
2018	Technical	14	36	29	14	7	0	0	50	21	14
2018	Administrative Support	36	24	24	9	4	1	0	62	14	74
2018	Operational	20	39	12	6	11	0	13	67	20	16
2018	Other	15	23	28	19	13	0	0	39	33	3514
2017	Executive	8	17	35	27	13	0	0	25	40	348
2017	Scientific and Professional	16	31	29	14	8	0	1	48	22	4563
2017	Administration and Foreign Services	22	29	26	13	8	0	2	52	22	19601
2017	Administrative Support	42	8	25	8	16	0	0	50	24	12
2017	Operational	16	16	28	23	16	0	0	32	39	12
2017	Other	18	26	26	18	12	0	1	44	30	3540

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	11	26	29	21	11	0	0	38	33	363
2018	Scientific and Professional	21	30	26	13	9	1	1	51	22	4235
2018	Administration and Foreign Services	29	28	22	11	7	1	3	59	18	18996
2018	Technical	29	36	14	21	0	0	0	64	21	14
2018	Administrative Support	34	27	22	5	3	5	4	67	9	74
2018	Operational	39	26	5	12	5	0	13	74	20	16
2018	Other	22	27	26	15	8	0	1	50	24	3500
2017	Executive	7	24	33	23	13	0	0	32	36	348
2017	Scientific and Professional	21	31	22	14	9	0	2	54	23	4564
2017	Administration and Foreign Services	28	29	20	11	7	1	4	60	19	19575
2017	Administrative Support	42	18	7	8	24	0	0	60	32	12
2017	Operational	16	25	28	16	15	0	0	41	31	12
2017	Other	26	28	23	13	8	0	2	55	22	3537

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	15	31	28	20	6	0	0	46	26	363
2018	Scientific and Professional	27	26	21	12	8	2	4	57	21	4227
2018	Administration and Foreign Services	29	25	20	12	9	2	3	56	23	19008
2018	Technical	36	29	21	7	7	0	0	64	14	14
2018	Administrative Support	38	21	19	5	4	4	8	67	11	73
2018	Operational	52	0	18	6	11	0	13	59	20	16
2018	Other	21	22	25	18	12	0	2	44	30	3501
2017	Executive	15	22	34	18	10	0	0	38	28	345
2017	Scientific and Professional	29	25	19	11	7	3	6	60	20	4561
2017	Administration and Foreign Services	28	24	19	13	10	2	4	55	24	19608
2017	Administrative Support	50	18	0	24	7	0	0	68	32	12
2017	Operational	0	36	16	15	25	0	8	39	43	12
2017	Other	24	24	21	16	12	0	2	49	29	3540

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	26	26	17	11	0	0	46	28	364
2018	Scientific and Professional	60	16	7	2	1	1	13	88	4	4237
2018	Administration and Foreign Services	61	17	8	2	1	1	10	87	4	19001
2018	Technical	57	29	7	0	7	0	0	86	7	14
2018	Administrative Support	62	11	3	4	0	4	16	92	5	74
2018	Operational	57	12	6	0	5	0	19	85	7	16
2018	Other	51	21	14	5	4	0	5	76	9	3504
2017	Executive	12	31	29	15	10	0	2	44	26	348
2017	Scientific and Professional	54	17	6	2	1	1	18	88	4	4552
2017	Administration and Foreign Services	56	16	7	2	1	1	16	87	5	19568
2017	Administrative Support	74	18	8	0	0	0	0	92	0	12
2017	Operational	65	9	0	0	9	0	17	89	11	11
2017	Other	50	23	11	5	3	0	8	79	9	3539

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	19	26	27	17	12	0	0	44	29	362
2018	Scientific and Professional	35	30	19	9	6	0	1	66	15	4241
2018	Administration and Foreign Services	37	27	19	8	6	0	1	65	15	19050
2018	Technical	43	29	14	14	0	0	0	71	14	14
2018	Administrative Support	39	27	26	4	1	1	1	68	6	74
2018	Operational	52	25	0	5	5	0	13	88	12	16
2018	Other	33	27	23	10	7	0	0	60	17	3519
2017	Executive	15	31	33	13	8	0	0	46	20	347
2017	Scientific and Professional	31	30	21	10	6	0	1	62	17	4549
2017	Administration and Foreign Services	34	30	20	9	6	0	1	65	15	19535
2017	Administrative Support	43	30	9	9	9	0	0	73	18	11
2017	Operational	25	8	36	15	8	0	8	35	25	12
2017	Other	33	31	21	9	6	0	0	64	15	3536

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	33	37	22	6	3	0	0	70	9	365
2018	Scientific and Professional	19	36	26	11	6	1	1	56	18	4248
2018	Administration and Foreign Services	29	34	21	9	5	1	2	64	14	19001
2018	Technical	36	21	36	7	0	0	0	57	7	14
2018	Administrative Support	45	25	16	4	3	1	5	75	7	73
2018	Operational	33	37	6	5	5	0	13	80	12	16
2018	Other	26	37	21	11	5	0	1	63	15	3508
2017	Executive	36	36	16	8	4	0	0	72	12	346
2017	Scientific and Professional	21	32	25	12	7	1	2	54	20	4546
2017	Administration and Foreign Services	30	32	20	9	4	1	2	65	14	19515
2017	Administrative Support	28	36	18	9	9	0	0	65	18	11
2017	Operational	25	36	0	31	0	0	8	66	34	12
2017	Other	30	35	20	9	5	0	1	66	14	3530

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	17	40	24	16	3	0	0	57	19	363
2018	Scientific and Professional	17	31	26	15	8	1	1	49	24	4237
2018	Administration and Foreign Services	24	31	24	12	7	1	2	57	19	18993
2018	Technical	21	36	21	14	7	0	0	57	21	14
2018	Administrative Support	41	20	28	3	4	1	3	63	7	74
2018	Operational	38	26	18	0	5	0	13	73	6	16
2018	Other	18	31	27	15	8	0	1	50	23	3516
2017	Executive	16	37	24	16	8	0	0	53	24	347
2017	Scientific and Professional	17	30	25	16	9	1	1	49	26	4545
2017	Administration and Foreign Services	24	31	22	13	7	1	2	57	20	19535
2017	Administrative Support	37	18	36	9	0	0	0	55	9	11
2017	Operational	16	36	8	39	0	0	0	53	39	12
2017	Other	22	30	23	15	9	0	1	53	24	3533

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	40	18	4	1	0	1	77	5	363
2018	Scientific and Professional	24	33	22	12	7	1	2	58	19	4241
2018	Administration and Foreign Services	33	31	19	9	5	0	2	65	15	18992
2018	Technical	31	38	23	8	0	0	0	69	8	13
2018	Administrative Support	49	23	18	4	4	0	3	74	8	74
2018	Operational	38	32	17	0	0	0	13	80	0	16
2018	Other	29	34	20	10	5	0	1	64	15	3508
2017	Executive	39	36	13	8	3	0	0	75	11	347
2017	Scientific and Professional	24	33	21	13	6	1	2	58	20	4543
2017	Administration and Foreign Services	33	31	18	9	5	1	3	66	15	19532
2017	Administrative Support	27	39	0	35	0	0	0	65	35	11
2017	Operational	25	20	33	16	7	0	0	44	23	12
2017	Other	34	32	18	10	5	0	1	67	15	3532

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	20	32	25	16	7	0	0	53	22	365
2018	Scientific and Professional	20	31	25	15	8	0	1	52	23	4224
2018	Administration and Foreign Services	26	30	23	12	7	0	1	57	20	18964
2018	Technical	21	36	21	21	0	0	0	57	21	14
2018	Administrative Support	35	20	23	11	8	1	1	57	19	74
2018	Operational	28	26	20	19	0	0	7	58	21	15
2018	Other	21	31	25	15	8	0	0	52	23	3501
2017	Executive	17	29	30	15	8	0	0	46	23	346
2017	Scientific and Professional	20	31	24	15	8	1	1	52	23	4533
2017	Administration and Foreign Services	26	31	22	12	7	1	2	59	19	19503
2017	Administrative Support	37	19	26	0	18	0	0	57	18	11
2017	Operational	8	28	33	16	7	0	8	39	25	12
2017	Other	24	30	23	14	7	0	1	55	22	3523

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	21	10	3	1	0	1	85	4	359
2018	Scientific and Professional	40	26	16	9	6	0	3	69	15	4218
2018	Administration and Foreign Services	55	22	11	5	3	0	3	80	9	18932
2018	Technical	69	8	15	8	0	0	0	77	8	13
2018	Administrative Support	59	20	11	5	1	1	1	82	7	74
2018	Operational	51	19	18	0	5	0	6	75	6	16
2018	Other	59	22	10	5	2	0	2	83	7	3495
2017	Executive	71	17	9	1	2	0	0	89	2	348
2017	Scientific and Professional	39	27	17	9	6	0	2	68	15	4568
2017	Administration and Foreign Services	54	23	12	5	3	0	3	80	8	19617
2017	Administrative Support	26	24	18	24	7	0	0	50	32	12
2017	Operational	47	28	16	8	0	0	0	75	8	12
2017	Other	63	20	10	4	2	0	1	84	6	3542

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	82	11	4	1	0	0	2	95	1	361
2018	Scientific and Professional	60	17	8	3	3	1	8	84	7	4234
2018	Administration and Foreign Services	68	15	7	3	2	1	5	88	5	18963
2018	Technical	64	29	0	7	0	0	0	93	7	14
2018	Administrative Support	67	10	16	0	1	1	4	81	1	73
2018	Operational	51	26	5	0	5	0	13	88	6	16
2018	Other	74	14	6	2	1	0	4	91	3	3504

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	78	9	6	2	3	0	2	89	5	365
2018	Scientific and Professional	60	18	7	5	5	2	4	82	10	4232
2018	Administration and Foreign Services	69	13	6	3	4	1	4	86	7	18972
2018	Technical	79	14	0	7	0	0	0	93	7	14
2018	Administrative Support	70	11	7	4	4	1	3	85	8	74
2018	Operational	51	26	0	6	11	0	6	82	18	16
2018	Other	73	12	6	3	3	1	2	88	6	3502
2017	Executive	82	11	2	3	2	0	1	94	4	348
2017	Scientific and Professional	60	17	7	5	5	2	4	82	11	4570
2017	Administration and Foreign Services	71	13	6	3	3	1	4	88	6	19600
2017	Administrative Support	66	26	8	0	0	0	0	92	0	12
2017	Operational	49	27	8	0	8	0	8	82	9	12
2017	Other	76	11	5	3	2	0	2	90	5	3548

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	58	30	8	2	1	1	89	3	364
2018	Scientific and Professional	54	28	10	3	2	2	85	5	4245
2018	Administration and Foreign Services	56	26	10	3	2	2	84	6	19051
2018	Technical	71	29	0	0	0	0	100	0	14
2018	Administrative Support	66	14	14	3	1	3	82	4	74
2018	Operational	44	50	0	5	0	0	95	5	16
2018	Other	54	28	10	3	2	1	84	5	3521
2017	Executive	66	25	4	3	1	1	93	4	347
2017	Scientific and Professional	55	27	9	4	2	3	85	6	4566
2017	Administration and Foreign Services	58	26	8	3	2	3	87	5	19602
2017	Administrative Support	50	18	24	7	0	0	68	7	12
2017	Operational	24	43	25	0	0	8	73	0	12
2017	Other	58	27	9	3	1	1	87	4	3533

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	25	7	4	3	0	1	85	7	363
2018	Scientific and Professional	46	24	13	8	7	0	2	72	15	4234
2018	Administration and Foreign Services	57	21	10	5	5	0	2	80	10	18974
2018	Technical	64	14	14	0	7	0	0	79	7	14
2018	Administrative Support	66	14	12	3	3	0	3	82	6	74
2018	Operational	57	13	13	0	17	0	0	70	17	16
2018	Other	56	23	10	6	4	0	1	80	10	3508
2017	Executive	68	20	4	4	3	0	0	89	7	346
2017	Scientific and Professional	49	23	12	6	7	1	3	74	13	4565
2017	Administration and Foreign Services	61	19	8	5	3	1	3	83	9	19601
2017	Administrative Support	66	18	8	0	8	0	0	84	8	12
2017	Operational	43	16	0	25	8	0	8	64	36	12
2017	Other	64	19	7	5	3	0	1	84	8	3539

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	39	35	19	4	3	0	0	74	7	362
2018	Scientific and Professional	45	8	4	1	0	1	41	91	2	4196
2018	Administration and Foreign Services	56	7	3	1	1	0	32	94	2	18892
2018	Technical	77	15	0	0	0	0	8	100	0	13
2018	Administrative Support	64	7	3	0	1	1	24	95	2	74
2018	Operational	45	18	6	0	0	0	30	91	0	16
2018	Other	38	30	17	7	3	0	5	71	11	3498
2017	Executive	43	37	14	3	1	0	1	81	5	348
2017	Scientific and Professional	45	8	3	1	1	1	41	92	3	4558
2017	Administration and Foreign Services	56	8	2	1	0	1	31	94	2	19585
2017	Administrative Support	72	10	0	0	0	0	18	100	0	11
2017	Operational	47	28	0	0	0	0	24	100	0	12
2017	Other	45	28	14	6	2	0	5	76	8	3540

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	70	22	6	1	0	0	1	92	2	361
2018	Scientific and Professional	45	26	15	5	3	0	6	76	8	4228
2018	Administration and Foreign Services	59	20	9	3	2	0	7	84	6	18949
2018	Technical	71	21	0	7	0	0	0	93	7	14
2018	Administrative Support	69	11	11	1	1	0	7	86	3	75
2018	Operational	32	25	26	17	0	0	0	57	17	16
2018	Other	61	23	9	3	1	0	3	87	4	3509
2017	Executive	72	20	5	1	1	0	2	93	2	344
2017	Scientific and Professional	47	25	14	5	2	1	8	78	8	4538
2017	Administration and Foreign Services	60	18	8	3	2	1	8	87	5	19503
2017	Administrative Support	59	0	10	8	7	0	16	70	19	12
2017	Operational	49	28	7	0	0	0	16	92	0	12
2017	Other	65	20	8	3	1	0	3	88	4	3513

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	91	6	1	0	0	0	2	98	1	363
2018	Scientific and Professional	64	19	7	3	2	1	5	87	5	4245
2018	Administration and Foreign Services	52	16	10	7	11	0	4	71	19	19042
2018	Technical	29	36	7	7	14	7	0	69	23	14
2018	Administrative Support	35	17	21	13	11	0	3	53	25	75
2018	Operational	25	18	19	25	6	0	6	46	33	16
2018	Other	69	14	7	4	4	0	2	85	8	3517
2017	Executive	89	7	1	1	1	0	1	97	1	347
2017	Scientific and Professional	58	22	7	3	3	1	5	85	7	4569
2017	Administration and Foreign Services	49	17	10	8	11	1	4	69	20	19624
2017	Administrative Support	34	26	16	8	8	0	8	65	18	12
2017	Operational	44	31	0	0	8	0	16	90	10	12
2017	Other	67	16	7	4	4	0	2	85	8	3545

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	62	23	9	5	0	0	1	85	6	364
2018	Scientific and Professional	41	31	16	5	3	1	3	75	8	4233
2018	Administration and Foreign Services	44	30	15	6	3	0	2	76	9	19015
2018	Technical	58	25	8	8	0	0	0	83	8	12
2018	Administrative Support	51	27	14	0	3	0	5	83	3	73
2018	Operational	63	25	0	6	0	0	6	93	7	16
2018	Other	50	30	13	4	2	0	1	81	6	3516
2017	Executive	63	23	10	2	1	0	1	87	3	348
2017	Scientific and Professional	40	33	15	6	3	1	3	76	9	4560
2017	Administration and Foreign Services	45	31	14	5	2	0	3	78	8	19593
2017	Administrative Support	72	19	0	9	0	0	0	91	9	11
2017	Operational	51	16	0	8	8	0	16	80	20	12
2017	Other	51	31	12	4	2	0	1	83	5	3535

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	9	27	41	18	5	0	0	36	24	366
2018	Scientific and Professional	10	31	40	13	5	0	0	42	18	4266
2018	Administration and Foreign Services	16	34	34	12	4	0	0	49	16	19124
2018	Technical	21	43	29	7	0	0	0	64	7	14
2018	Administrative Support	24	28	35	12	0	0	1	53	12	75
2018	Operational	38	13	13	13	11	6	6	58	27	16
2018	Other	14	29	37	15	5	0	0	44	19	3524
2017	Executive	6	23	44	21	6	0	0	29	26	348
2017	Scientific and Professional	8	28	43	15	6	0	0	36	21	4571
2017	Administration and Foreign Services	14	32	37	12	5	0	0	46	17	19644
2017	Administrative Support	26	8	50	8	8	0	0	34	16	12
2017	Operational	8	16	59	16	0	0	0	24	16	12
2017	Other	13	30	37	14	6	0	0	43	20	3548

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	24	42	18	5	0	0	23	35	354
2018	Scientific and Professional	8	19	44	22	7	0	0	28	27	4217
2018	Administration and Foreign Services	10	18	39	23	10	0	0	33	28	18880
2018	Technical	0	8	38	31	23	0	0	54	8	13
2018	Administrative Support	7	21	36	19	15	1	1	35	28	73
2018	Operational	11	14	14	47	7	7	0	58	27	15
2018	Other	11	20	40	20	8	0	0	28	31	3482
2017	Executive	9	23	47	15	6	0	0	22	31	348
2017	Scientific and Professional	8	18	45	22	6	0	0	28	26	4554
2017	Administration and Foreign Services	8	19	40	22	10	0	1	32	27	19552
2017	Administrative Support	24	16	26	18	16	0	0	34	40	12
2017	Operational	8	35	33	16	8	0	0	25	43	12
2017	Other	9	20	41	21	9	0	0	29	30	3536

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	59	32	5	3	1	0	0	91	4	365
2018	Scientific and Professional	28	45	15	7	3	2	0	74	11	4237
2018	Administration and Foreign Services	33	41	15	6	3	2	0	75	10	19077
2018	Technical	36	21	29	14	0	0	0	57	14	14
2018	Administrative Support	44	38	10	1	4	3	0	84	6	72
2018	Operational	33	31	18	6	5	0	6	68	13	16
2018	Other	41	41	9	5	2	1	0	83	7	3513
2017	Executive	49	40	6	3	2	0	0	89	5	347
2017	Scientific and Professional	22	47	16	7	5	3	0	72	12	4558
2017	Administration and Foreign Services	27	42	16	7	4	4	0	72	12	19595
2017	Administrative Support	18	24	8	41	8	0	0	42	50	12
2017	Operational	12	41	16	8	15	8	0	57	25	12
2017	Other	35	43	10	6	3	3	0	80	9	3533

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	43	39	8	7	3	0	82	10	367
2018	Scientific and Professional	19	38	18	13	9	2	59	22	4245
2018	Administration and Foreign Services	26	37	17	11	7	2	64	18	19083
2018	Technical	36	21	29	7	7	0	57	14	14
2018	Administrative Support	38	42	8	7	3	3	82	10	74
2018	Operational	35	33	13	7	13	0	68	19	15
2018	Other	31	39	13	10	5	1	71	16	3520
2017	Executive	40	42	5	8	4	1	83	12	348
2017	Scientific and Professional	14	39	20	15	11	2	54	26	4567
2017	Administration and Foreign Services	19	40	18	13	8	2	61	21	19618
2017	Administrative Support	16	34	8	33	8	0	50	41	12
2017	Operational	12	25	8	39	16	0	36	56	12
2017	Other	24	43	14	12	5	1	68	17	3539

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	29	9	5	3	2	1	52	48	367
2018	Scientific and Professional	32	33	18	8	6	3	1	33	67	4270
2018	Administration and Foreign Services	40	30	16	6	5	3	1	42	58	19157
2018	Technical	36	43	14	0	0	7	0	38	62	14
2018	Administrative Support	62	18	10	1	4	5	0	65	35	73
2018	Operational	26	19	19	12	11	6	6	30	70	16
2018	Other	33	35	18	7	5	2	1	34	66	3525
2017	Executive	45	27	18	3	4	3	0	47	53	348
2017	Scientific and Professional	36	31	16	7	5	4	1	38	62	4571
2017	Administration and Foreign Services	39	27	16	7	6	4	1	42	58	19642
2017	Administrative Support	40	18	16	10	16	0	0	40	60	12
2017	Operational	34	36	0	9	13	9	0	37	63	11
2017	Other	32	31	20	8	6	3	1	33	67	3546

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	8	170
2018	Scientific and Professional	10	2769
2018	Administration and Foreign Services	20	10767
2018	Administrative Support	17	24
2018	Other	16	2250
2017	Executive	10	179
2017	Scientific and Professional	10	2639
2017	Administration and Foreign Services	22	10724
2017	Other	18	2274

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	24	170
2018	Scientific and Professional	29	2769
2018	Administration and Foreign Services	33	10767
2018	Administrative Support	13	24
2018	Other	36	2250
2017	Executive	29	179
2017	Scientific and Professional	35	2639
2017	Administration and Foreign Services	34	10724
2017	Other	36	2274

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	15	170
2018	Scientific and Professional	16	2769
2018	Administration and Foreign Services	27	10767
2018	Administrative Support	29	24
2018	Other	26	2250
2017	Executive	13	179
2017	Scientific and Professional	11	2639
2017	Administration and Foreign Services	17	10724
2017	Other	18	2274

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Executive	32	170
2018	Scientific and Professional	30	2769
2018	Administration and Foreign Services	30	10767
2018	Administrative Support	21	24
2018	Other	43	2250
2017	Executive	39	179
2017	Scientific and Professional	35	2639
2017	Administration and Foreign Services	36	10724
2017	Other	46	2274

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Executive	2	170
2018	Scientific and Professional	6	2769
2018	Administration and Foreign Services	6	10767
2018	Administrative Support	0	24
2018	Other	4	2250
2017	Executive	3	179
2017	Scientific and Professional	5	2639
2017	Administration and Foreign Services	4	10724
2017	Other	2	2274

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Executive	43	170
2018	Scientific and Professional	46	2769
2018	Administration and Foreign Services	27	10767
2018	Administrative Support	17	24
2018	Other	35	2250

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Executive	36	170
2018	Scientific and Professional	32	2769
2018	Administration and Foreign Services	33	10767
2018	Administrative Support	58	24
2018	Other	30	2250
2017	Executive	56	179
2017	Scientific and Professional	50	2639
2017	Administration and Foreign Services	43	10724
2017	Other	40	2274

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Executive	10	50	14	14	4	8	168
2018	Scientific and Professional	4	46	20	12	5	12	2658
2018	Administration and Foreign Services	8	56	16	8	3	9	10107
2018	Administrative Support	18	55	9	0	5	14	22
2018	Other	5	52	18	10	4	11	2159
2017	Executive	9	64	12	9	3	4	174
2017	Scientific and Professional	5	59	17	8	4	7	2627
2017	Administration and Foreign Services	8	63	15	6	2	6	10549
2017	Other	7	59	17	9	3	6	2248

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	48	52	168
2018	Scientific and Professional	48	52	2744
2018	Administration and Foreign Services	56	44	10646
2018	Administrative Support	54	46	24
2018	Other	50	50	2233

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	29	15	12	6	1	9	63	20	169
2018	Scientific and Professional	7	23	22	18	18	2	9	34	41	2755
2018	Administration and Foreign Services	12	25	21	16	14	2	9	43	34	10714
2018	Administrative Support	13	38	17	8	8	8	8	60	20	24
2018	Other	14	26	20	15	15	1	7	44	33	2240
2017	Executive	22	19	12	16	14	1	16	50	36	179
2017	Scientific and Professional	7	19	19	16	24	3	11	31	46	2678
2017	Administration and Foreign Services	11	22	18	16	19	2	12	39	41	10841
2017	Other	14	22	17	18	19	1	8	40	41	2283

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	15	24	18	14	11	1	19	48	30	170
2018	Scientific and Professional	5	19	19	22	26	2	7	26	53	2758
2018	Administration and Foreign Services	8	21	19	19	23	2	8	32	47	10705
2018	Administrative Support	13	38	21	0	21	8	0	55	23	24
2018	Other	7	18	19	23	24	2	7	28	52	2241
2017	Executive	7	16	12	18	22	3	22	31	54	179
2017	Scientific and Professional	4	14	16	19	35	2	10	21	61	2678
2017	Administration and Foreign Services	5	17	16	19	31	2	9	25	57	10837
2017	Other	6	13	13	22	36	2	8	22	63	2278

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	72	11	5	4	1	0	7	89	5	366
2018	Scientific and Professional	57	16	8	4	3	2	10	82	8	4246
2018	Administration and Foreign Services	53	17	10	6	5	2	8	77	12	19078
2018	Technical	57	21	0	0	7	0	14	92	8	14
2018	Administrative Support	68	12	5	1	1	3	9	91	3	74
2018	Operational	31	12	31	6	0	0	19	54	8	16
2018	Other	58	16	9	5	3	1	7	81	9	3512

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 78.1. Occupational category (variable derived from question 78)

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment