2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	48	10	15	6	0	0	69	21	21690
2018	Term	33	46	6	11	3	0	0	79	15	5567
2018	Student	40	43	7	6	2	0	1	84	8	512
2017	Indeterminate (permanent)	22	44	11	16	7	0	0	66	23	22757
2017	Seasonal	41	31	10	10	7	0	0	73	17	77
2017	Term	32	43	9	11	4	0	0	75	16	5463
2017	Casual	31	49	11	5	4	0	0	80	9	139
2017	Student	45	36	8	8	2	0	0	81	10	661
2014	Indeterminate (permanent)	24	43	11	15	7	0	0	67	22	25637
2014	Seasonal	31	45	12	9	3	0	0	75	12	65
2014	Term	32	45	8	10	4	0	0	78	14	5614
2014	Casual	24	51	11	8	3	2	0	77	12	179
2014	Student	41	39	8	9	3	0	0	80	12	398
2011	Indeterminate (permanent)	25	45	12	12	5	0	1	71	18	26703
2011	Seasonal	41	37	10	8	4	0	0	77	13	71
2011	Term	33	43	8	11	3	0	0	77	15	4329
2011	Casual	35	45	12	6	1	0	2	81	7	130
2011	Student	34	38	12	10	2	0	4	76	12	225
2008	Indeterminate (permanent)	24	46	12	12	6	0	0	70	18	24479
2008	Seasonal	26	50	6	16	2	0	0	76	18	50
2008	Term	33	46	8	9	4	0	0	80	12	4039
2008	Casual	27	44	13	12	4	0	0	72	15	156
2008	Student	29	37	12	13	5	1	3	69	18	330
2008	Governor-in-council appointment	17	27	39	9	9	0	0	43	18	10

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	40	11	6	4	0	0	78	10	21624
2018	Term	34	39	16	7	3	0	0	74	11	5549
2018	Student	32	40	16	8	3	0	0	73	11	511
2017	Indeterminate (permanent)	38	39	12	6	4	0	0	78	10	22740
2017	Seasonal	37	35	18	5	5	0	0	72	10	77
2017	Term	33	41	14	7	4	0	0	74	11	5463
2017	Casual	28	50	17	2	3	0	0	78	5	139
2017	Student	31	39	16	10	3	0	0	70	14	660
2014	Indeterminate (permanent)	38	40	12	6	4	0	0	78	10	25649
2014	Seasonal	43	37	12	5	3	0	0	80	8	65
2014	Term	34	40	15	7	4	0	0	74	10	5619
2014	Casual	33	42	16	3	2	2	1	78	6	179
2014	Student	25	46	14	9	5	1	1	72	14	398
2011	Indeterminate (permanent)	39	38	12	6	4	0	0	77	10	26710
2011	Seasonal	41	28	16	8	7	0	0	69	15	71
2011	Term	36	37	14	7	5	0	0	73	13	4326
2011	Casual	38	37	17	5	2	0	0	75	8	130
2011	Student	31	45	10	8	5	1	1	77	13	224
2008	Indeterminate (permanent)	34	43	12	7	4	0	0	77	11	24485
2008	Seasonal	34	38	16	8	2	0	2	73	10	50
2008	Term	29	44	15	7	5	0	0	73	12	4042
2008	Casual	23	48	19	5	5	0	0	71	10	156
2008	Student	18	42	19	13	7	0	1	61	21	330
2008	Governor-in-council appointment	26	66	0	9	0	0	0	91	9	10

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	40	8	6	3	0	0	83	9	21484
2018	Term	39	40	11	7	3	0	0	79	10	5513
2018	Student	38	42	11	6	3	0	0	80	9	509
2017	Indeterminate (permanent)	44	39	8	6	3	0	0	83	9	22722
2017	Seasonal	48	23	13	10	5	0	0	71	16	77
2017	Term	40	40	10	6	3	0	0	80	9	5458
2017	Casual	34	48	11	4	3	0	0	82	6	140
2017	Student	38	41	11	7	3	0	0	80	10	657
2014	Indeterminate (permanent)	43	39	9	6	3	0	0	83	9	25631
2014	Seasonal	46	35	8	9	2	0	0	82	11	65
2014	Term	39	40	11	7	3	0	0	79	10	5614
2014	Casual	35	43	13	6	1	2	0	80	7	179
2014	Student	32	46	9	10	2	0	0	79	12	398
2011	Indeterminate (permanent)	41	42	8	5	3	0	0	83	8	26714
2011	Seasonal	42	38	4	10	4	1	0	82	14	71
2011	Term	36	41	10	8	5	0	0	77	12	4327
2011	Casual	32	44	13	8	3	0	0	76	11	130
2011	Student	35	40	11	7	5	0	2	76	13	225
2008	Indeterminate (permanent)	39	45	8	5	3	0	0	85	8	24491
2008	Seasonal	28	50	16	2	2	2	0	80	4	50
2008	Term	35	44	10	6	4	0	0	79	10	4039
2008	Casual	26	53	10	9	3	0	0	79	12	156
2008	Student	25	46	11	12	5	0	2	72	17	330
2008	Governor-in-council appointment	34	57	0	9	0	0	0	91	9	10

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	34	9	7	4	0	0	80	10	21635
2018	Term	49	33	10	5	2	0	1	82	7	5547
2018	Student	63	28	5	2	1	1	1	92	2	512
2017	Indeterminate (permanent)	43	35	9	7	5	0	0	79	12	22731
2017	Seasonal	39	35	10	8	5	0	3	76	13	77
2017	Term	48	33	10	5	2	0	1	82	8	5459
2017	Casual	36	35	19	6	1	0	3	73	8	140
2017	Student	65	24	7	2	0	1	1	91	2	657
2014	Indeterminate (permanent)	41	36	11	7	5	0	0	77	12	25643
2014	Seasonal	41	43	11	2	2	0	2	86	3	65
2014	Term	44	34	12	6	3	1	1	79	9	5616
2014	Casual	33	37	17	4	4	2	2	73	9	179
2014	Student	59	26	9	2	0	2	3	88	3	398
2011	Indeterminate (permanent)	41	39	10	6	3	0	1	80	10	26715
2011	Seasonal	35	30	20	8	4	1	1	67	13	71
2011	Term	41	37	11	6	3	1	1	79	9	4324
2011	Casual	34	38	17	7	2	1	1	73	9	129
2011	Student	62	24	7	4	0	0	2	88	4	224

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	43	12	8	5	0	76	12	21579
2018	Term	37	41	13	6	3	0	78	9	5528
2018	Student	37	42	13	6	2	0	80	8	508
2017	Indeterminate (permanent)	30	45	12	8	5	0	76	12	22750
2017	Seasonal	38	38	16	7	3	0	75	9	77
2017	Term	34	45	12	6	3	0	79	9	5467
2017	Casual	32	50	9	6	2	1	82	9	139
2017	Student	32	45	13	7	2	0	78	10	658
2014	Indeterminate (permanent)	30	46	12	8	4	0	76	12	25650
2014	Seasonal	31	48	14	3	5	0	78	8	65
2014	Term	34	45	12	5	3	0	80	8	5618
2014	Casual	29	49	13	4	3	1	79	7	179
2014	Student	30	46	12	10	2	0	77	11	398
2011	Indeterminate (permanent)	33	44	12	7	4	0	76	12	26693
2011	Seasonal	38	42	11	6	3	0	80	8	71
2011	Term	36	42	12	6	4	0	78	10	4317
2011	Casual	36	44	15	1	4	0	80	5	130
2011	Student	33	45	13	5	4	0	78	9	225
2008	Indeterminate (permanent)	33	44	11	7	4	0	78	11	24370
2008	Seasonal	30	50	8	10	2	0	80	12	50
2008	Term	35	44	13	5	3	0	79	9	4027
2008	Casual	27	46	17	6	4	0	73	10	155
2008	Student	27	42	15	12	4	0	69	16	327
2008	Governor-in-council appointment	54	28	9	9	0	0	82	9	10

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	36	18	13	10	0	0	59	23	21639
2018	Term	29	36	19	9	6	0	0	65	15	5541
2018	Student	42	37	13	5	2	0	1	80	7	508
2017	Indeterminate (permanent)	21	37	17	14	10	0	0	59	24	22735
2017	Seasonal	26	33	19	10	12	0	0	59	22	77
2017	Term	28	38	18	10	5	1	0	66	16	5463
2017	Casual	21	42	23	7	6	0	1	63	14	139
2017	Student	43	37	12	6	1	1	0	81	7	659
2014	Indeterminate (permanent)	20	36	18	15	11	0	0	56	26	25642
2014	Seasonal	21	35	18	15	9	0	0	57	25	65
2014	Term	25	38	18	13	6	1	0	63	19	5618
2014	Casual	14	44	24	12	3	2	0	59	16	179
2014	Student	38	39	13	8	3	0	1	77	10	398
2011	Indeterminate (permanent)	18	39	17	15	10	0	0	57	25	26738
2011	Seasonal	20	52	14	10	4	0	0	72	14	71
2011	Term	22	41	15	14	7	1	0	64	21	4323
2011	Casual	17	36	28	12	4	1	2	54	17	130
2011	Student	43	38	10	5	2	1	2	83	6	225

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	44	13	9	4	0	74	13	21661
2018	Term	43	39	10	5	2	0	83	7	5554
2018	Student	43	40	10	5	2	0	83	7	511
2017	Indeterminate (permanent)	30	45	11	10	4	0	75	13	22725
2017	Seasonal	54	29	9	5	3	0	83	8	77
2017	Term	44	41	8	5	2	0	85	7	5462
2017	Casual	37	53	8	1	1	1	90	2	139
2017	Student	44	39	10	6	1	0	83	7	660

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	40	8	4	2	0	0	86	6	21670
2018	Term	53	36	6	3	1	0	0	89	4	5555
2018	Student	53	36	6	3	1	1	0	90	4	511
2017	Indeterminate (permanent)	41	41	10	5	3	0	0	83	8	22711
2017	Seasonal	54	29	13	1	3	0	0	83	4	77
2017	Term	51	36	8	3	2	1	0	87	5	5465
2017	Casual	35	55	7	3	0	1	0	91	3	138
2017	Student	53	35	7	3	1	0	0	89	4	659
2014	Indeterminate (permanent)	40	41	11	5	3	1	0	82	7	25634
2014	Seasonal	45	40	8	3	5	0	0	85	8	65
2014	Term	47	39	9	3	2	0	0	86	5	5620
2014	Casual	35	46	14	2	1	1	1	83	3	179
2014	Student	45	38	9	6	1	2	0	85	6	398
2011	Indeterminate (permanent)	38	44	10	5	2	1	0	83	7	26735
2011	Seasonal	44	39	6	7	1	3	0	86	9	71
2011	Term	43	41	9	4	2	1	0	85	6	4325
2011	Casual	38	42	18	2	0	1	0	81	2	130
2011	Student	43	42	8	5	2	0	0	85	7	225
2008	Indeterminate (permanent)	43	41	9	4	2	1	0	85	6	24485
2008	Seasonal	42	46	4	4	4	0	0	88	8	50
2008	Term	51	38	6	2	1	1	0	90	3	4039
2008	Casual	34	46	15	4	1	1	0	80	5	156
2008	Student	40	40	10	5	4	1	0	81	10	330
2008	Governor-in-council appointment	72	28	0	0	0	0	0	100	0	10

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	38	15	12	8	0	65	20	21621
2018	Term	32	38	16	9	4	0	71	13	5541
2018	Student	45	38	9	6	2	0	83	7	510
2017	Indeterminate (permanent)	24	38	16	12	9	0	63	22	22714
2017	Seasonal	31	37	18	8	5	0	69	13	77
2017	Term	31	39	16	9	5	1	70	14	5461
2017	Casual	22	44	22	9	4	0	65	13	139
2017	Student	47	37	11	4	1	0	84	5	660

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	35	10	3	2	0	86	5	21514
2018	Term	51	33	11	3	1	0	85	4	5500
2018	Student	47	39	11	3	1	0	85	4	510
2017	Indeterminate (permanent)	51	35	9	3	2	0	87	5	22696
2017	Seasonal	52	35	9	3	1	0	87	4	77
2017	Term	53	33	10	3	1	0	86	4	5453
2017	Casual	44	46	9	1	0	0	90	1	140
2017	Student	44	37	13	5	1	0	81	6	659
2014	Indeterminate (permanent)	60	29	8	2	1	0	89	3	25633
2014	Seasonal	57	29	11	0	3	0	86	3	65
2014	Term	65	25	7	2	1	0	91	3	5618
2014	Casual	56	32	7	2	1	1	90	3	178
2014	Student	56	31	10	3	0	0	87	4	398
2011	Indeterminate (permanent)	59	30	8	2	1	0	89	3	26738
2011	Seasonal	63	31	1	1	1	1	96	3	71
2011	Term	61	28	7	2	1	0	90	3	4328
2011	Casual	57	35	6	2	1	0	92	2	130
2011	Student	54	33	8	3	2	1	88	4	225

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	38	15	12	9	0	0	64	21	21582
2018	Term	26	34	19	12	7	1	1	61	20	5533
2018	Student	37	39	14	7	3	0	1	77	10	508
2017	Indeterminate (permanent)	25	40	13	13	8	0	0	65	21	22677
2017	Seasonal	20	34	17	9	15	1	4	57	25	76
2017	Term	26	38	17	11	7	1	1	65	18	5448
2017	Casual	15	39	21	16	6	2	1	55	23	140
2017	Student	36	37	14	9	3	0	1	74	12	659
2014	Indeterminate (permanent)	21	41	13	14	11	0	0	62	25	25652
2014	Seasonal	15	32	28	14	9	0	2	48	23	65
2014	Term	22	39	18	13	7	1	1	61	21	5618
2014	Casual	14	35	28	18	3	1	0	49	22	179
2014	Student	30	38	16	11	2	1	3	71	13	398
2011	Indeterminate (permanent)	28	41	13	11	7	0	0	69	18	26709
2011	Seasonal	24	30	17	10	13	3	4	58	24	71
2011	Term	25	39	16	11	7	1	1	66	18	4320
2011	Casual	21	38	24	10	5	1	2	61	15	130
2011	Student	34	44	10	5	3	1	4	81	8	225

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	35	17	11	8	0	0	64	19	21531
2018	Term	30	33	19	10	7	0	1	63	17	5518
2018	Student	42	35	14	6	2	0	1	78	8	507
2017	Indeterminate (permanent)	28	35	16	12	8	0	0	64	20	22678
2017	Seasonal	21	30	22	9	14	1	3	53	24	77
2017	Term	30	34	19	10	6	0	1	65	16	5448
2017	Casual	19	42	24	9	6	1	0	61	15	139
2017	Student	42	31	15	7	3	0	1	74	10	659
2014	Indeterminate (permanent)	26	36	16	13	9	0	0	62	22	25646
2014	Seasonal	25	23	23	18	6	0	5	50	26	65
2014	Term	26	35	19	11	7	0	1	62	18	5618
2014	Casual	17	40	24	13	4	1	1	58	18	179
2014	Student	37	35	18	8	2	1	1	73	9	397

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	38	16	10	6	0	0	68	16	21572
2018	Term	38	40	13	6	3	0	0	77	9	5530
2018	Student	46	37	11	4	1	1	1	84	5	509
2017	Indeterminate (permanent)	29	40	14	10	6	0	0	70	16	22671
2017	Seasonal	47	34	11	4	3	1	0	82	7	77
2017	Term	40	40	11	7	3	0	0	80	10	5452
2017	Casual	29	56	9	4	2	0	0	85	6	140
2017	Student	50	35	9	3	1	1	1	87	4	658
2014	Indeterminate (permanent)	28	40	15	10	6	0	0	69	16	25647
2014	Seasonal	35	41	15	3	5	0	0	77	8	65
2014	Term	37	41	12	6	3	0	0	79	9	5617
2014	Casual	23	55	14	6	1	1	0	79	7	179
2014	Student	47	37	10	4	1	2	1	85	5	397
2011	Indeterminate (permanent)	36	42	11	7	3	1	0	79	10	26695
2011	Seasonal	46	38	6	7	0	3	0	86	8	68
2011	Term	45	38	9	5	2	1	0	85	6	4320
2011	Casual	35	53	9	2	1	0	0	88	2	130
2011	Student	54	33	8	3	0	1	2	89	3	225

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	41	12	6	3	0	80	9	21652
2018	Term	46	37	10	5	2	0	83	7	5550
2018	Student	48	37	10	3	2	0	85	4	509
2017	Indeterminate (permanent)	37	42	12	6	4	0	79	9	22646
2017	Seasonal	46	35	10	4	5	0	80	9	77
2017	Term	45	38	10	4	2	0	83	7	5444
2017	Casual	33	52	9	3	2	0	85	5	138
2017	Student	48	36	9	5	2	0	84	7	660
2014	Indeterminate (permanent)	39	41	11	5	3	0	80	8	25632
2014	Seasonal	47	26	19	5	3	0	73	8	64
2014	Term	47	37	9	4	2	0	84	6	5618
2014	Casual	45	41	8	2	2	1	88	4	179
2014	Student	48	39	8	4	2	0	86	6	398
2011	Indeterminate (permanent)	38	43	10	6	3	0	81	8	26737
2011	Seasonal	48	38	7	3	4	0	86	7	71
2011	Term	43	40	9	5	3	0	83	8	4322
2011	Casual	46	39	12	1	2	0	85	3	130
2011	Student	43	45	7	4	1	0	88	5	225
2008	Indeterminate (permanent)	39	44	9	6	3	0	83	8	24496
2008	Seasonal	44	38	8	8	2	0	82	10	50
2008	Term	43	42	8	4	2	0	85	6	4043
2008	Casual	31	51	10	5	3	0	81	8	156
2008	Student	36	46	9	7	2	0	82	9	330
2008	Governor-in-council appointment	54	27	19	0	0	0	81	0	10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	33	16	6	3	0	1	74	10	21718
2018	Term	56	28	10	3	1	0	2	86	4	5566
2018	Student	66	26	5	1	1	1	1	93	1	509
2017	Indeterminate (permanent)	41	35	14	5	2	0	2	78	8	22756
2017	Seasonal	58	26	9	4	0	0	3	87	4	77
2017	Term	56	29	9	2	1	1	3	87	3	5467
2017	Casual	51	38	8	2	0	0	1	90	2	140
2017	Student	68	24	4	1	0	0	2	95	1	661
2014	Indeterminate (permanent)	39	35	17	6	3	0	1	74	9	25651
2014	Seasonal	60	29	8	3	0	0	0	89	3	65
2014	Term	58	28	9	2	1	0	2	87	3	5620
2014	Casual	56	28	9	1	1	2	3	89	2	179
2014	Student	65	29	5	1	0	0	1	95	1	398
2011	Indeterminate (permanent)	37	35	17	6	3	0	1	73	9	26739
2011	Seasonal	52	33	13	3	0	0	0	84	3	71
2011	Term	58	26	9	2	1	1	3	87	3	4325
2011	Casual	45	39	9	3	0	2	2	87	3	130
2011	Student	69	20	8	1	1	0	1	90	2	224
2008	Indeterminate (permanent)	30	37	20	8	4	0	1	68	12	24492
2008	Seasonal	44	28	14	4	8	0	2	73	12	50
2008	Term	50	32	11	3	1	0	2	84	4	4042
2008	Casual	33	40	21	3	1	0	2	74	4	156
2008	Student	54	37	5	1	0	0	1	93	2	330
2008	Governor-in-council appointment	27	47	18	9	0	0	0	73	9	10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	26	38	17	6	1	1	24	38	21622
2018	Term	7	18	32	24	14	2	3	40	26	5536
2018	Student	3	13	26	30	22	3	3	55	17	505
2017	Indeterminate (permanent)	12	25	37	16	7	1	3	23	38	22664
2017	Seasonal	13	15	25	23	12	1	11	40	32	76
2017	Term	6	15	31	22	16	2	7	42	23	5431
2017	Casual	9	24	36	15	11	1	4	28	34	140
2017	Student	3	9	30	25	25	2	5	54	13	656
2014	Indeterminate (permanent)	12	28	37	15	6	1	2	21	41	25611
2014	Seasonal	9	20	23	25	15	0	8	43	32	65
2014	Term	5	18	34	23	13	2	5	39	25	5597
2014	Casual	8	18	39	19	9	3	4	31	28	179
2014	Student	5	10	29	27	22	2	6	53	16	396
2011	Indeterminate (permanent)	11	27	37	16	6	1	2	23	38	26652
2011	Seasonal	8	13	27	27	14	1	10	46	24	71
2011	Term	5	17	32	22	15	2	6	41	24	4303
2011	Casual	4	28	33	24	7	2	2	32	34	130
2011	Student	2	11	25	31	22	2	6	58	15	222
2008	Indeterminate (permanent)	9	27	38	17	6	1	2	23	37	24447
2008	Seasonal	12	16	24	18	16	4	10	39	32	50
2008	Term	5	18	34	24	13	2	4	40	25	4025
2008	Casual	11	24	38	17	6	1	3	24	36	156
2008	Student	4	17	31	24	16	4	5	44	23	329
2008	Governor-in-council appointment	28	26	29	18	0	0	0	18	53	10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	19	31	25	12	1	2	38	30	21554
2018	Term	10	14	25	25	21	4	3	49	25	5523
2018	Student	4	6	15	29	39	5	3	73	10	497
2017	Indeterminate (permanent)	11	19	31	21	13	2	3	36	32	22588
2017	Seasonal	17	12	30	12	14	8	7	31	34	77
2017	Term	9	14	24	20	21	4	7	46	26	5418
2017	Casual	5	24	27	15	18	8	3	37	33	140
2017	Student	4	5	12	23	44	6	7	76	11	652
2014	Indeterminate (permanent)	11	20	31	22	11	2	3	34	33	25577
2014	Seasonal	12	21	26	18	14	3	5	35	37	65
2014	Term	9	16	26	21	19	4	5	45	27	5595
2014	Casual	6	14	25	30	14	6	4	50	22	179
2014	Student	4	5	17	23	39	5	6	70	11	396
2011	Indeterminate (permanent)	9	18	30	24	13	2	3	39	29	26641
2011	Seasonal	13	11	26	18	22	3	7	45	26	71
2011	Term	11	16	26	20	19	3	6	43	29	4308
2011	Casual	8	16	34	19	11	5	6	35	27	128
2011	Student	4	5	15	26	37	6	7	72	10	224
2008	Indeterminate (permanent)	8	17	31	26	14	2	3	41	26	24406
2008	Seasonal	18	6	20	22	18	6	8	47	29	49
2008	Term	8	14	27	23	19	4	4	46	24	4022
2008	Casual	8	20	30	23	11	5	3	36	31	155
2008	Student	3	10	15	29	30	7	6	67	16	327
2008	Governor-in-council appointment	10	27	26	38	0	0	0	38	37	10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	23	32	20	9	1	2	29	38	21546
2018	Term	6	14	27	26	18	3	5	48	22	5501
2018	Student	7	15	23	24	23	4	4	52	23	504
2017	Indeterminate (permanent)	14	22	32	19	9	1	3	29	38	22630
2017	Seasonal	10	16	30	13	10	7	14	29	33	77
2017	Term	6	13	26	21	20	5	10	48	22	5417
2017	Casual	6	21	28	17	17	3	8	38	31	139
2017	Student	7	10	24	19	28	6	6	53	20	656
2014	Indeterminate (permanent)	15	23	31	18	9	1	3	28	39	25591
2014	Seasonal	9	17	20	26	15	3	9	47	30	65
2014	Term	6	13	27	23	18	4	8	48	22	5589
2014	Casual	4	10	34	23	13	7	8	43	17	179
2014	Student	6	17	23	20	22	3	9	48	27	394
2011	Indeterminate (permanent)	12	21	32	20	10	1	3	31	35	26636
2011	Seasonal	8	7	31	21	22	0	10	48	17	71
2011	Term	7	14	26	21	18	4	10	46	24	4298
2011	Casual	8	22	27	23	10	5	5	36	34	130
2011	Student	7	17	22	24	18	4	8	48	27	223
2008	Indeterminate (permanent)	10	20	33	23	10	2	3	34	31	24419
2008	Seasonal	10	14	23	22	10	8	12	41	31	49
2008	Term	6	13	27	24	16	6	8	47	22	4022
2008	Casual	7	21	29	20	10	6	6	35	33	155
2008	Student	8	16	23	22	19	6	6	47	28	329
2008	Governor-in-council appointment	19	18	34	29	0	0	0	29	37	10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	15	33	28	13	1	2	42	24	21525
2018	Term	5	8	20	31	28	2	6	65	14	5503
2018	Student	2	4	13	31	44	3	3	80	7	501
2017	Indeterminate (permanent)	8	15	33	27	13	1	3	42	24	22540
2017	Seasonal	15	5	26	17	20	4	13	44	24	76
2017	Term	4	7	19	26	28	3	12	64	14	5388
2017	Casual	6	12	28	25	19	1	8	49	20	140
2017	Student	2	2	11	25	50	3	7	83	4	652
2014	Indeterminate (permanent)	8	15	35	27	12	1	3	40	25	25535
2014	Seasonal	8	8	9	37	26	2	11	72	18	65
2014	Term	3	8	21	28	27	3	10	64	12	5573
2014	Casual	2	8	24	36	17	6	7	61	11	179
2014	Student	2	4	12	30	43	3	6	80	7	396
2011	Indeterminate (permanent)	7	15	34	27	12	1	3	41	23	26600
2011	Seasonal	6	3	20	38	24	1	8	68	9	71
2011	Term	3	7	19	28	28	3	12	65	12	4301
2011	Casual	5	12	30	31	11	5	6	47	19	129
2011	Student	3	5	11	29	43	1	8	79	9	222
2008	Indeterminate (permanent)	7	15	35	28	12	1	3	41	23	24410
2008	Seasonal	8	16	16	23	18	8	10	50	30	49
2008	Term	3	8	20	31	25	3	9	64	13	4021
2008	Casual	8	13	37	22	14	2	5	38	23	155
2008	Student	3	4	14	32	38	2	8	78	7	328
2008	Governor-in-council appointment	10	18	17	47	9	0	0	56	28	10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	23	30	20	10	1	2	31	38	21579
2018	Term	5	12	23	27	25	2	5	57	18	5520
2018	Student	3	5	19	27	38	5	3	71	9	503
2017	Indeterminate (permanent)	14	21	30	19	11	1	3	31	38	22625
2017	Seasonal	9	11	23	22	18	5	12	48	24	77
2017	Term	5	10	22	24	25	3	10	57	17	5400
2017	Casual	4	18	22	24	23	3	7	52	24	139
2017	Student	3	4	11	24	46	4	8	80	8	657
2014	Indeterminate (permanent)	15	23	30	18	10	1	3	29	40	25585
2014	Seasonal	6	11	25	21	25	2	11	53	19	65
2014	Term	5	11	24	24	24	3	8	54	19	5585
2014	Casual	5	12	18	31	23	2	8	60	19	178
2014	Student	3	7	14	25	40	3	8	73	11	394
2011	Indeterminate (permanent)	15	23	31	18	10	1	3	29	39	26656
2011	Seasonal	6	10	25	25	28	1	4	57	17	71
2011	Term	6	12	24	23	24	3	9	53	20	4306
2011	Casual	5	15	25	30	12	2	11	47	24	130
2011	Student	2	6	17	24	38	3	10	71	9	223
2008	Indeterminate (permanent)	13	23	31	19	11	1	3	31	37	24409
2008	Seasonal	12	14	22	10	22	4	14	40	33	49
2008	Term	4	11	24	26	25	3	7	57	16	4018
2008	Casual	8	15	32	24	14	0	7	41	25	155
2008	Student	1	7	16	27	38	4	6	73	9	328
2008	Governor-in-council appointment	10	27	26	38	0	0	0	38	37	10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	18	28	25	13	2	3	40	30	21522
2018	Term	10	14	22	22	22	6	4	49	27	5513
2018	Student	4	6	14	21	40	10	4	72	12	500
2017	Indeterminate (permanent)	10	17	27	24	14	3	5	41	29	22618
2017	Seasonal	14	18	16	16	11	12	14	35	44	77
2017	Term	8	13	21	19	21	9	9	49	26	5422
2017	Casual	10	29	27	9	13	9	4	24	45	140
2017	Student	3	4	11	17	44	12	8	77	9	656
2014	Indeterminate (permanent)	9	17	28	26	14	2	5	43	28	25565
2014	Seasonal	9	17	18	23	20	5	8	49	30	65
2014	Term	8	13	23	21	21	7	7	49	25	5590
2014	Casual	7	16	23	24	17	6	7	47	27	179
2014	Student	3	7	11	19	39	12	9	73	13	395
2011	Indeterminate (permanent)	9	17	28	25	14	2	5	43	27	26588
2011	Seasonal	11	8	17	27	23	6	8	57	23	71
2011	Term	10	14	24	19	19	6	8	45	27	4302
2011	Casual	5	20	29	27	11	3	5	41	28	128
2011	Student	3	6	17	19	36	11	10	69	10	224
2008	Indeterminate (permanent)	11	19	28	23	12	2	4	38	32	24440
2008	Seasonal	12	10	29	8	18	6	16	34	29	49
2008	Term	9	15	24	20	18	6	7	44	28	4021
2008	Casual	3	23	21	26	15	5	6	46	30	155
2008	Student	5	11	14	21	31	9	9	63	20	328
2008	Governor-in-council appointment	9	37	8	0	47	0	0	47	46	10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	23	35	17	8	2	2	25	39	21610
2018	Term	8	15	29	22	18	4	4	43	25	5535
2018	Student	5	13	25	22	28	5	2	54	19	506
2017	Indeterminate (permanent)	14	23	35	15	8	2	3	25	39	22624
2017	Seasonal	13	16	18	24	12	5	12	43	35	76
2017	Term	8	14	28	20	17	5	8	43	25	5426
2017	Casual	9	15	30	19	16	5	5	40	27	140
2017	Student	5	8	23	19	32	7	5	58	16	656
2014	Indeterminate (permanent)	15	23	34	16	8	2	3	25	40	25588
2014	Seasonal	8	15	28	18	20	5	6	43	26	65
2014	Term	7	14	30	21	17	5	6	43	24	5594
2014	Casual	7	16	27	23	13	8	6	42	27	179
2014	Student	5	9	25	19	27	7	7	54	17	396

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	35	20	10	7	5	2	61	17	21623
2018	Term	31	33	18	5	3	6	3	71	9	5539
2018	Student	37	26	13	4	2	13	6	77	7	508
2017	Indeterminate (permanent)	26	34	16	9	7	5	3	66	17	22740
2017	Seasonal	39	27	13	4	1	9	7	79	6	77
2017	Term	37	29	14	5	3	7	5	75	9	5466
2017	Casual	32	39	13	4	2	6	4	79	6	140
2017	Student	49	25	8	3	1	7	7	86	5	660
2014	Indeterminate (permanent)	32	33	14	8	6	4	2	70	15	25648
2014	Seasonal	47	25	16	5	2	2	5	77	7	64
2014	Term	40	31	13	5	2	5	4	78	8	5618
2014	Casual	29	34	16	9	3	7	2	69	13	179
2014	Student	48	23	7	3	2	9	8	85	6	398

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	33	10	9	6	1	0	75	16	21581
2018	Term	55	28	7	6	3	1	0	84	9	5534
2018	Student	65	23	5	3	2	1	0	90	5	509
2017	Indeterminate (permanent)	44	32	9	8	6	1	0	76	14	22746
2017	Seasonal	61	26	5	7	0	1	0	88	7	77
2017	Term	56	27	8	5	3	1	0	84	8	5468
2017	Casual	46	41	6	3	1	1	1	89	4	140
2017	Student	69	22	4	3	1	1	0	92	4	660
2014	Indeterminate (permanent)	48	29	8	8	5	1	0	78	14	25641
2014	Seasonal	65	15	12	5	3	0	0	80	8	65
2014	Term	56	27	7	5	3	1	0	84	8	5617
2014	Casual	45	30	11	7	2	4	1	79	9	179
2014	Student	67	22	4	5	2	0	0	90	7	398

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	24	21	15	11	14	2	44	31	21590
2018	Term	22	26	19	10	6	16	2	58	19	5522
2018	Student	31	20	14	6	4	24	2	68	13	509
2017	Indeterminate (permanent)	11	23	20	17	12	16	2	41	35	22729
2017	Seasonal	26	24	14	7	3	18	8	68	13	76
2017	Term	19	23	19	10	6	21	2	55	20	5458
2017	Casual	15	38	23	5	6	11	3	61	12	140
2017	Student	27	18	11	6	3	31	5	71	13	660
2014	Indeterminate (permanent)	11	23	20	17	13	14	2	41	36	25645
2014	Seasonal	25	21	18	20	6	9	0	51	29	65
2014	Term	17	24	18	14	8	17	2	51	28	5617
2014	Casual	13	30	22	10	8	16	2	52	22	179
2014	Student	25	18	13	10	4	27	3	61	20	398

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	38	8	7	3	0	0	83	9	21592
2018	Seasonal	53	36	4	4	2	0	0	89	6	49
2018	Term	58	31	5	4	1	0	0	90	5	5530
2018	Student	72	21	4	2	1	0	0	93	3	510
2017	Indeterminate (permanent)	41	41	8	7	3	0	0	82	10	22710
2017	Seasonal	61	30	8	1	0	0	0	91	1	77
2017	Term	55	33	5	4	2	0	0	89	6	5450
2017	Casual	39	55	3	1	1	0	0	94	3	140
2017	Student	69	26	3	2	1	0	0	95	2	661
2014	Indeterminate (permanent)	42	41	8	6	3	0	0	84	8	25637
2014	Seasonal	45	48	3	3	2	0	0	92	5	65
2014	Term	53	36	5	4	1	0	0	89	5	5614
2014	Casual	43	43	8	2	3	2	1	88	5	179
2014	Student	64	27	3	5	1	1	0	92	5	398

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	41	15	5	3	2	0	77	8	21624
2018	Term	41	35	15	3	2	3	1	79	5	5538
2018	Student	57	29	9	1	1	3	1	89	2	510

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	36	12	7	5	1	0	76	12	21563
2018	Term	49	32	10	5	3	1	1	82	8	5529
2018	Student	51	30	9	7	2	1	1	82	9	507
2017	Indeterminate (permanent)	38	37	11	8	4	1	0	76	12	22762
2017	Seasonal	48	33	12	3	1	1	3	84	4	76
2017	Term	48	33	9	6	2	1	1	82	9	5469
2017	Casual	25	54	9	7	1	1	1	82	8	138
2017	Student	52	31	7	7	2	0	1	84	9	659
2014	Indeterminate (permanent)	38	38	11	8	5	1	0	76	13	25652
2014	Seasonal	46	40	8	6	0	0	0	86	6	65
2014	Term	48	34	9	6	3	1	1	82	9	5618
2014	Casual	29	50	11	5	2	2	0	81	7	179
2014	Student	54	29	5	7	3	1	2	84	10	398
2011	Indeterminate (permanent)	34	39	12	9	5	1	0	74	14	26724
2011	Seasonal	47	39	7	6	1	0	0	86	7	70
2011	Term	43	36	9	7	3	1	1	80	10	4325
2011	Casual	36	44	16	2	1	0	2	81	2	130
2011	Student	51	34	7	5	2	0	0	85	8	224
2008	Indeterminate (permanent)	36	37	11	9	6	1	0	74	15	24487
2008	Seasonal	46	34	6	6	4	2	2	83	11	50
2008	Term	43	37	9	6	4	1	1	81	10	4040
2008	Casual	31	42	12	8	4	1	0	75	13	156
2008	Student	45	33	8	7	4	1	2	81	11	330
2008	Governor-in-council appointment	72	9	0	19	0	0	0	81	19	10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	30	11	6	4	2	0	79	10	21527
2018	Term	58	26	8	3	2	2	1	87	5	5523
2018	Student	66	22	6	2	2	2	1	90	4	505
2017	Indeterminate (permanent)	45	32	11	6	4	2	0	79	10	22753
2017	Seasonal	59	30	5	3	0	0	4	92	3	77
2017	Term	57	27	8	3	2	2	1	87	5	5470
2017	Casual	36	45	12	4	0	1	1	84	4	139
2017	Student	68	23	4	1	2	2	1	93	3	660
2014	Indeterminate (permanent)	45	31	11	6	4	2	1	79	10	25649
2014	Seasonal	52	28	14	3	0	2	2	83	3	65
2014	Term	55	28	8	4	2	2	1	86	6	5617
2014	Casual	39	43	12	2	1	4	0	86	2	179
2014	Student	63	26	5	3	1	2	1	91	3	398
2011	Indeterminate (permanent)	43	33	11	6	4	2	1	78	10	26714
2011	Seasonal	54	24	9	4	3	1	4	83	8	70
2011	Term	53	27	10	4	2	3	1	84	7	4320
2011	Casual	43	39	13	2	2	0	1	83	4	129
2011	Student	66	24	3	3	1	2	1	93	3	225
2008	Indeterminate (permanent)	42	32	11	6	5	3	1	77	11	24491
2008	Seasonal	46	34	8	10	0	2	0	82	10	50
2008	Term	51	29	8	4	2	4	1	84	7	4038
2008	Casual	37	32	10	11	3	5	1	74	15	156
2008	Student	59	27	4	6	2	1	1	87	8	330
2008	Governor-in-council appointment	63	18	0	9	10	0	0	81	19	10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	34	10	7	4	1	0	79	11	21479
2018	Term	57	29	8	4	2	1	0	86	6	5509
2018	Student	62	23	8	4	2	1	1	86	6	507
2017	Indeterminate (permanent)	44	35	9	7	4	1	0	80	11	22743
2017	Seasonal	61	29	5	4	0	0	1	91	4	77
2017	Term	55	29	7	5	2	1	1	86	7	5465
2017	Casual	38	40	12	4	2	1	2	81	7	139
2017	Student	65	24	5	3	2	1	1	90	5	659
2014	Indeterminate (permanent)	44	35	9	7	4	1	0	80	11	25643
2014	Seasonal	54	32	6	6	2	0	0	86	8	65
2014	Term	54	30	8	5	2	1	1	86	7	5617
2014	Casual	35	46	12	4	1	2	0	83	5	179
2014	Student	61	26	7	4	2	1	1	88	5	397
2011	Indeterminate (permanent)	41	37	10	8	4	1	0	78	12	26690
2011	Seasonal	54	24	10	6	3	3	0	81	9	70
2011	Term	51	32	8	5	2	1	0	84	8	4318
2011	Casual	46	38	12	2	2	0	0	85	3	130
2011	Student	57	31	5	5	2	0	0	88	7	224
2008	Indeterminate (permanent)	40	36	9	8	5	1	0	78	13	24482
2008	Seasonal	46	32	10	8	2	2	0	80	10	50
2008	Term	50	33	8	5	3	1	0	84	7	4040
2008	Casual	35	38	9	12	4	1	1	74	17	156
2008	Student	55	29	6	6	3	0	0	85	9	330
2008	Governor-in-council appointment	63	28	9	0	0	0	0	91	0	10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	27	10	4	4	1	0	81	9	21508
2018	Term	60	24	9	3	2	1	0	86	6	5512
2018	Student	70	20	5	2	2	1	0	91	3	506
2017	Indeterminate (permanent)	54	26	10	4	4	2	0	81	8	22737
2017	Seasonal	66	20	7	3	1	3	0	88	4	77
2017	Term	61	23	9	3	2	2	0	86	5	5457
2017	Casual	46	35	13	3	1	1	1	82	4	140
2017	Student	74	17	5	2	1	1	0	92	3	659

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	30	11	6	5	0	79	11	21554
2018	Term	59	26	9	4	2	0	85	6	5526
2018	Student	66	23	6	4	1	0	89	5	506
2017	Indeterminate (permanent)	53	27	10	6	4	0	80	10	22720
2017	Seasonal	70	17	7	4	1	1	88	5	77
2017	Term	61	25	8	4	2	0	86	6	5450
2017	Casual	48	35	12	4	1	0	83	5	139
2017	Student	75	17	4	2	1	0	92	4	658
2014	Indeterminate (permanent)	52	29	8	6	4	0	82	10	25639
2014	Seasonal	58	29	6	5	2	0	88	6	65
2014	Term	59	29	6	4	2	0	88	5	5615
2014	Casual	44	37	10	4	2	2	84	6	179
2014	Student	67	24	4	4	1	0	91	5	398

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	37	11	8	5	1	3	75	14	3882
2017	Indeterminate (permanent)	35	38	10	9	5	1	2	76	14	3915
2017	Term	27	43	14	11	2	1	1	72	14	87
2014	Indeterminate (permanent)	36	35	10	9	5	2	3	75	14	4391
2014	Term	39	32	11	4	1	9	3	80	7	69

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	17	9	7	6	0	65	17	21678
2018	Term	43	28	13	3	2	9	0	79	6	5554
2018	Student	59	24	5	2	1	8	0	92	2	510
2017	Indeterminate (permanent)	27	33	16	9	8	7	0	65	18	22761
2017	Seasonal	40	32	9	3	4	11	1	82	7	77
2017	Term	42	28	12	3	3	11	1	79	7	5463
2017	Casual	29	41	14	3	1	10	1	80	5	140
2017	Student	60	21	7	1	1	11	0	91	2	660
2014	Indeterminate (permanent)	28	33	16	9	6	7	0	66	17	25636
2014	Seasonal	35	38	12	3	3	6	2	80	7	65
2014	Term	42	30	12	4	2	10	1	80	7	5616
2014	Casual	28	38	18	3	2	10	0	75	6	178
2014	Student	57	27	3	2	1	10	1	94	3	398
2011	Indeterminate (permanent)	23	33	19	10	8	7	0	59	20	26713
2011	Seasonal	33	27	14	6	3	16	1	73	10	70
2011	Term	34	29	17	6	4	10	1	71	10	4322
2011	Casual	21	43	18	4	3	8	2	72	8	130
2011	Student	48	32	9	3	0	7	1	86	4	225

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	33	18	13	9	2	0	59	22	21618
2018	Term	41	30	15	6	3	4	0	74	10	5529
2018	Student	58	27	7	2	1	5	0	90	3	508
2017	Indeterminate (permanent)	23	33	18	14	10	3	0	58	24	22757
2017	Seasonal	40	30	13	3	9	4	1	74	12	77
2017	Term	39	29	16	6	4	5	0	72	11	5466
2017	Casual	25	43	16	6	4	6	0	72	11	140
2017	Student	56	26	9	3	1	5	1	86	4	660
2014	Indeterminate (permanent)	23	34	18	13	9	3	0	58	23	25638
2014	Seasonal	43	26	20	6	3	2	0	70	9	65
2014	Term	38	31	15	7	4	4	0	73	12	5614
2014	Casual	26	43	16	8	2	6	1	73	10	179
2014	Student	55	27	8	3	1	5	1	88	4	398
2011	Indeterminate (permanent)	19	34	20	13	11	2	0	55	25	26687
2011	Seasonal	34	26	20	6	4	10	0	67	11	70
2011	Term	32	33	17	8	6	4	0	68	15	4312
2011	Casual	22	43	25	3	4	3	0	67	7	129
2011	Student	53	31	6	3	2	4	1	88	5	224
2008	Indeterminate (permanent)	22	35	18	12	10	3	0	59	22	24462
2008	Seasonal	38	26	14	8	10	4	0	67	19	50
2008	Term	32	36	15	7	6	4	1	71	13	4034
2008	Casual	17	37	24	10	8	4	0	56	19	156
2008	Student	48	32	6	5	4	4	1	84	10	330
2008	Governor-in-council appointment	18	46	18	19	0	0	0	63	19	10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	31	21	16	10	5	0	50	27	21610
2018	Term	30	30	18	9	5	8	0	65	15	5533
2018	Student	44	29	9	5	2	10	1	82	8	508
2017	Indeterminate (permanent)	16	30	20	17	11	5	0	49	30	22737
2017	Seasonal	32	20	19	11	8	10	1	58	21	76
2017	Term	29	29	16	10	6	10	0	65	17	5462
2017	Casual	21	33	23	9	4	11	0	60	14	140
2017	Student	43	27	10	5	2	13	1	80	8	659
2014	Indeterminate (permanent)	15	31	21	17	11	5	0	49	29	25625
2014	Seasonal	20	43	18	12	3	3	0	65	16	65
2014	Term	28	30	17	10	6	8	0	63	18	5614
2014	Casual	17	42	22	9	3	8	0	63	13	179
2014	Student	40	28	10	5	2	14	1	81	8	398
2011	Indeterminate (permanent)	11	33	21	18	10	6	0	47	30	26725
2011	Seasonal	27	26	13	10	6	16	2	65	19	69
2011	Term	19	35	18	12	6	9	0	60	21	4320
2011	Casual	12	41	26	12	3	6	1	56	16	130
2011	Student	35	32	10	9	5	10	0	73	15	225
2008	Indeterminate (permanent)	10	34	20	18	10	7	0	48	31	24467
2008	Seasonal	20	28	20	12	6	10	4	56	21	50
2008	Term	18	36	16	13	6	10	0	60	21	4033
2008	Casual	11	33	31	12	6	8	0	48	19	156
2008	Student	28	36	8	7	5	13	2	76	15	330
2008	Governor-in-council appointment	18	46	9	28	0	0	0	63	28	10

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	33	19	17	11	3	0	52	28	21642
2018	Term	32	33	16	10	5	4	0	68	15	5544
2018	Student	43	35	7	6	2	6	0	84	8	510
2017	Indeterminate (permanent)	17	34	17	16	12	3	0	53	29	22725
2017	Seasonal	25	40	11	11	7	5	1	70	19	75
2017	Term	31	34	14	9	6	6	0	69	16	5458
2017	Casual	20	41	21	9	4	4	1	64	14	140
2017	Student	45	27	11	7	2	8	0	78	10	660
2014	Indeterminate (permanent)	17	35	17	16	11	3	0	53	29	25618
2014	Seasonal	18	48	11	14	3	6	0	70	18	65
2014	Term	30	34	15	10	5	5	0	68	16	5614
2014	Casual	21	39	22	7	4	8	0	65	12	177
2014	Student	44	32	9	6	1	7	1	83	7	397
2011	Indeterminate (permanent)	14	37	18	18	10	3	0	52	29	26702
2011	Seasonal	33	26	14	12	4	9	2	66	18	69
2011	Term	23	37	16	12	6	5	0	64	19	4315
2011	Casual	13	47	25	8	3	5	0	63	11	130
2011	Student	37	39	7	10	2	4	1	80	13	224
2008	Indeterminate (permanent)	16	41	15	17	8	3	0	59	25	24468
2008	Seasonal	24	34	10	10	14	6	2	63	26	50
2008	Term	26	43	13	10	4	4	0	71	15	4033
2008	Casual	15	47	18	12	4	4	0	65	17	156
2008	Student	44	34	11	4	3	4	1	81	7	329
2008	Governor-in-council appointment	20	46	18	17	0	0	0	66	17	10

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	44	17	9	4	1	0	70	12	21607
2018	Term	38	41	13	5	2	1	0	80	7	5528
2018	Student	49	40	7	3	1	1	0	90	4	506
2017	Indeterminate (permanent)	26	43	16	9	5	1	0	70	14	22718
2017	Seasonal	40	36	9	5	4	3	3	80	10	75
2017	Term	40	38	13	6	3	1	0	79	8	5463
2017	Casual	28	41	19	6	1	4	1	72	8	140
2017	Student	48	37	8	4	0	2	0	87	4	660
2014	Indeterminate (permanent)	30	42	16	7	4	1	0	73	11	25653
2014	Seasonal	43	37	11	3	2	5	0	84	5	65
2014	Term	42	39	12	4	2	1	0	82	6	5619
2014	Casual	30	48	13	6	0	4	0	80	6	179
2014	Student	53	35	6	4	1	2	0	89	5	398
2011	Indeterminate (permanent)	27	43	16	8	4	1	0	71	12	26706
2011	Seasonal	44	27	17	4	3	4	0	75	7	70
2011	Term	37	41	13	5	2	2	0	80	7	4312
2011	Casual	22	54	19	5	0	1	0	77	5	130
2011	Student	42	42	6	5	1	2	1	87	7	223

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	40	13	7	4	2	1	75	11	21604
2018	Term	43	35	11	6	3	2	1	80	8	5530
2018	Student	45	31	10	6	3	3	2	80	10	509
2017	Indeterminate (permanent)	37	38	11	7	3	2	1	78	10	22703
2017	Seasonal	47	30	7	7	5	3	1	81	12	76
2017	Term	46	33	10	5	3	3	1	82	8	5448
2017	Casual	25	51	11	4	2	6	1	82	7	140
2017	Student	50	26	10	6	2	5	2	81	8	657
2014	Indeterminate (permanent)	43	37	9	5	3	2	1	82	8	25645
2014	Seasonal	48	28	9	5	6	2	3	79	11	65
2014	Term	50	34	8	4	2	2	1	86	6	5615
2014	Casual	32	44	13	4	2	5	0	80	6	179
2014	Student	52	30	7	4	2	3	3	87	6	397
2011	Indeterminate (permanent)	36	38	11	6	4	3	1	78	11	26678
2011	Seasonal	38	32	7	10	6	7	0	75	17	70
2011	Term	44	36	9	5	2	3	1	83	8	4308
2011	Casual	35	43	16	1	1	4	1	81	2	129
2011	Student	48	26	9	6	2	6	2	81	9	222
2008	Indeterminate (permanent)	31	39	12	8	5	4	1	74	14	24462
2008	Seasonal	30	34	14	4	8	8	2	71	13	50
2008	Term	37	36	12	6	3	4	1	78	10	4036
2008	Casual	19	40	24	7	3	6	0	63	11	156
2008	Student	39	31	9	10	4	4	3	75	15	330
2008	Governor-in-council appointment	26	66	9	0	0	0	0	91	0	10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	39	16	7	4	1	73	11	21555
2018	Term	47	35	12	3	2	1	83	5	5500
2018	Student	54	34	8	2	0	2	89	3	506

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	28	19	15	12	6	1	50	29	21623
2018	Term	31	27	17	9	7	7	1	63	18	5517
2018	Student	39	25	14	5	2	12	3	75	9	508
2017	Indeterminate (permanent)	19	27	17	15	13	7	2	51	31	22700
2017	Seasonal	33	21	15	5	8	13	4	66	16	75
2017	Term	28	25	16	10	7	11	2	61	20	5453
2017	Casual	17	35	21	14	4	6	4	57	20	139
2017	Student	37	23	11	5	3	15	7	77	9	658
2014	Indeterminate (permanent)	19	27	18	15	13	7	1	50	31	25638
2014	Seasonal	23	31	17	11	8	9	2	60	21	65
2014	Term	25	27	16	12	9	9	1	59	24	5617
2014	Casual	13	26	21	13	11	14	2	47	28	179
2014	Student	34	25	12	6	3	14	6	74	11	394
2011	Indeterminate (permanent)	15	26	19	16	14	9	2	45	34	26732
2011	Seasonal	21	27	10	13	6	19	4	63	24	70
2011	Term	20	26	17	13	11	11	2	53	27	4327
2011	Casual	12	35	19	15	5	8	7	55	23	130
2011	Student	32	27	11	6	2	16	6	76	10	225

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	34	18	15	11	2	0	56	26	21600
2018	Term	32	32	17	10	6	2	0	66	16	5529
2018	Student	50	32	8	4	2	5	0	86	6	508
2017	Indeterminate (permanent)	22	35	17	14	10	2	0	58	24	22723
2017	Seasonal	31	34	17	10	5	3	0	67	16	77
2017	Term	32	32	15	11	6	4	1	67	17	5454
2017	Casual	26	34	19	11	3	5	1	64	15	140
2017	Student	53	27	8	4	2	5	1	85	7	658
2014	Indeterminate (permanent)	24	36	16	14	9	2	0	60	23	25643
2014	Seasonal	37	23	17	14	6	0	3	62	21	65
2014	Term	32	35	14	11	6	2	0	68	17	5618
2014	Casual	19	38	20	13	3	5	1	62	17	178
2014	Student	45	28	9	6	2	6	3	81	9	397
2011	Indeterminate (permanent)	23	38	16	13	9	1	0	62	22	26717
2011	Seasonal	28	37	13	7	8	6	1	70	17	71
2011	Term	28	36	15	11	7	2	0	66	18	4326
2011	Casual	25	40	21	11	3	0	0	65	14	130
2011	Student	41	37	9	4	3	3	3	83	7	225
2008	Indeterminate (permanent)	22	40	16	12	9	1	0	63	21	24480
2008	Seasonal	26	32	14	10	12	4	2	62	24	50
2008	Term	28	40	14	10	5	2	0	69	16	4039
2008	Casual	15	31	27	16	9	1	1	47	25	156
2008	Student	35	38	11	4	4	5	3	80	9	330
2008	Governor-in-council appointment	0	37	28	18	18	0	0	37	36	10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	30	16	15	15	1	1	53	31	21597
2018	Term	31	29	15	12	9	3	1	62	22	5529
2018	Student	45	29	9	4	4	5	4	81	9	505
2017	Indeterminate (permanent)	21	30	14	16	16	1	1	52	33	22731
2017	Seasonal	29	27	15	14	8	4	3	60	24	77
2017	Term	29	29	15	12	10	4	1	61	23	5455
2017	Casual	19	32	18	14	12	5	1	53	27	139
2017	Student	43	27	8	5	4	5	8	81	10	658
2014	Indeterminate (permanent)	21	30	14	16	16	1	1	53	33	25644
2014	Seasonal	26	31	22	8	11	3	0	59	19	65
2014	Term	29	30	13	13	11	3	1	61	25	5616
2014	Casual	18	27	27	14	9	2	3	47	25	179
2014	Student	39	22	10	9	5	5	10	72	17	397
2011	Indeterminate (permanent)	18	31	15	17	17	1	1	50	35	26719
2011	Seasonal	20	25	7	21	20	3	4	48	44	71
2011	Term	21	31	14	16	14	3	1	54	32	4314
2011	Casual	12	28	25	16	11	3	5	44	29	130
2011	Student	34	32	9	7	7	3	9	75	15	223
2008	Indeterminate (permanent)	19	36	13	15	15	1	1	56	31	24482
2008	Seasonal	22	24	12	10	24	8	0	50	37	50
2008	Term	21	39	14	14	9	2	1	62	24	4040
2008	Casual	10	28	25	15	17	3	1	39	35	155
2008	Student	36	33	6	7	5	5	10	80	13	330
2008	Governor-in-council appointment	28	18	18	28	9	0	0	46	37	10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	35	23	11	8	4	0	56	20	21635
2018	Term	26	32	23	8	5	6	1	61	14	5540
2018	Student	38	35	16	4	2	5	1	77	7	504
2017	Indeterminate (permanent)	18	35	22	12	8	5	0	56	21	22736
2017	Seasonal	25	32	13	4	13	12	1	65	20	77
2017	Term	25	32	21	8	5	8	1	62	15	5455
2017	Casual	14	36	26	8	5	11	0	57	14	140
2017	Student	37	34	13	4	3	8	1	78	7	661

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	36	11	3	2	2	0	84	5	21592
2018	Term	58	30	8	2	1	2	0	89	3	5511
2018	Student	64	26	5	2	1	3	0	93	2	509
2017	Indeterminate (permanent)	41	37	13	3	3	3	0	80	6	22711
2017	Seasonal	51	27	11	4	1	4	1	83	6	76
2017	Term	52	31	10	2	1	3	1	86	4	5448
2017	Casual	26	49	14	6	1	4	1	79	7	140
2017	Student	59	26	6	2	0	5	1	91	2	660
2014	Indeterminate (permanent)	48	33	11	3	2	3	0	84	5	25639
2014	Seasonal	54	34	5	3	2	3	0	90	5	65
2014	Term	58	29	7	2	1	3	0	90	3	5613
2014	Casual	40	37	15	2	1	5	0	81	3	179
2014	Student	70	20	5	3	0	3	0	92	3	397

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	38	11	4	3	1	0	82	7	21585
2018	Term	58	30	8	2	1	1	0	89	3	5513
2018	Student	66	27	3	1	1	1	0	95	2	507
2017	Indeterminate (permanent)	39	40	12	5	3	2	0	80	8	22733
2017	Seasonal	65	16	10	4	1	4	0	84	5	77
2017	Term	55	33	7	3	1	1	0	89	4	5460
2017	Casual	31	51	13	1	1	2	0	84	3	140
2017	Student	67	26	4	2	0	1	0	94	2	661
2014	Indeterminate (permanent)	44	36	10	5	3	2	0	82	8	25649
2014	Seasonal	60	31	3	0	5	2	0	92	5	65
2014	Term	57	31	7	2	1	1	0	90	4	5615
2014	Casual	33	43	12	4	1	6	1	82	5	179
2014	Student	70	20	5	3	1	2	0	92	3	397
2011	Indeterminate (permanent)	33	40	14	6	4	2	0	75	11	26700
2011	Seasonal	49	31	13	3	1	1	1	82	4	70
2011	Term	46	35	10	4	3	2	0	82	7	4316
2011	Casual	30	49	14	5	2	0	0	79	7	130
2011	Student	59	31	3	3	1	3	1	93	3	223

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	37	10	5	3	0	0	82	8	21556
2018	Term	61	29	6	2	1	0	0	91	3	5501
2018	Student	75	22	2	1	0	0	0	97	1	509
2017	Indeterminate (permanent)	41	39	10	6	4	0	0	80	10	22742
2017	Seasonal	60	27	8	4	0	1	0	88	4	77
2017	Term	58	31	6	3	2	0	0	90	4	5455
2017	Casual	36	48	11	4	1	1	0	84	5	140
2017	Student	80	18	2	0	0	0	0	97	0	661
2014	Indeterminate (permanent)	46	36	9	5	3	0	0	82	9	25638
2014	Seasonal	57	34	5	0	5	0	0	91	5	65
2014	Term	61	30	5	3	1	0	0	91	4	5616
2014	Casual	37	46	10	3	2	2	0	85	5	179
2014	Student	78	19	3	0	0	0	0	97	0	397
2011	Indeterminate (permanent)	37	41	11	6	4	0	0	78	10	26637
2011	Seasonal	53	28	11	4	1	0	1	83	6	70
2011	Term	51	34	8	4	3	0	0	85	7	4308
2011	Casual	32	51	10	3	2	2	0	84	6	130
2011	Student	68	25	3	2	1	1	0	93	3	224
2008	Indeterminate (permanent)	34	43	11	7	4	1	0	78	11	24474
2008	Seasonal	34	42	12	4	6	0	2	77	10	50
2008	Term	46	38	8	5	2	0	0	84	7	4032
2008	Casual	19	49	18	9	4	1	0	69	13	156
2008	Student	68	22	6	2	2	1	0	91	3	330
2008	Governor-in-council appointment	29	52	19	0	0	0	0	81	0	10

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	34	15	7	5	0	0	72	13	21586
2018	Term	53	30	11	4	3	0	0	83	7	5514
2018	Student	64	26	6	2	1	0	0	91	3	507
2017	Indeterminate (permanent)	33	35	16	9	6	1	0	69	15	22716
2017	Seasonal	60	18	16	0	5	1	0	79	5	77
2017	Term	48	32	12	4	3	1	0	80	7	5447
2017	Casual	31	43	18	5	1	1	0	75	7	140
2017	Student	64	26	7	2	1	0	0	91	2	659
2014	Indeterminate (permanent)	31	37	15	9	6	1	0	69	16	25652
2014	Seasonal	43	34	15	2	6	0	0	77	8	65
2014	Term	46	34	11	6	3	1	0	81	9	5616
2014	Casual	37	39	12	6	3	2	1	78	10	179
2014	Student	61	27	6	4	2	0	0	89	5	398
2011	Indeterminate (permanent)	30	38	18	8	6	1	0	68	14	26690
2011	Seasonal	35	30	17	10	4	1	2	67	15	69
2011	Term	39	36	14	6	4	1	0	76	10	4320
2011	Casual	24	47	17	4	7	2	0	72	11	130
2011	Student	51	34	9	3	4	1	0	85	6	223

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	37	15	8	5	0	0	72	13	21492
2018	Term	48	33	11	5	3	0	0	81	8	5491
2018	Student	64	27	5	3	1	0	0	91	4	503
2017	Indeterminate (permanent)	31	38	15	10	6	0	0	69	15	22723
2017	Seasonal	51	26	9	8	4	3	0	79	12	77
2017	Term	45	34	12	6	3	0	0	80	9	5449
2017	Casual	27	46	18	6	1	1	0	74	8	139
2017	Student	62	29	7	2	1	0	0	91	2	658
2014	Indeterminate (permanent)	31	39	14	10	6	0	0	70	16	25645
2014	Seasonal	41	37	11	5	6	0	0	78	11	65
2014	Term	43	37	11	6	3	0	0	80	9	5616
2014	Casual	34	40	14	6	2	3	1	78	8	179
2014	Student	62	27	8	3	1	0	0	89	4	398
2011	Indeterminate (permanent)	28	41	16	9	5	0	0	70	14	26680
2011	Seasonal	36	30	16	10	6	0	2	68	16	69
2011	Term	37	38	13	7	4	1	0	76	11	4317
2011	Casual	19	60	15	2	4	0	0	78	6	129
2011	Student	52	33	8	2	3	0	1	86	5	224
2008	Indeterminate (permanent)	30	43	13	9	5	0	0	73	14	24462
2008	Seasonal	36	30	12	16	6	0	0	66	22	50
2008	Term	38	41	11	7	3	0	0	79	10	4036
2008	Casual	17	48	22	6	6	1	0	66	12	156
2008	Student	52	30	10	6	2	1	0	82	8	330
2008	Governor-in-council appointment	20	52	18	10	0	0	0	72	10	10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	27	18	11	8	3	0	62	19	21632
2018	Term	37	24	20	9	7	3	0	63	16	5530
2018	Student	43	23	17	6	6	4	1	69	13	507
2017	Indeterminate (permanent)	30	28	18	11	8	5	0	61	20	22717
2017	Seasonal	34	27	13	4	13	8	1	67	19	77
2017	Term	35	25	19	10	7	5	0	63	17	5452
2017	Casual	21	39	17	6	6	9	1	67	14	139
2017	Student	40	19	20	8	4	8	1	64	14	659
2014	Indeterminate (permanent)	31	28	18	11	8	4	0	62	19	25645
2014	Seasonal	35	26	20	11	6	2	0	63	17	65
2014	Term	34	26	18	10	7	5	0	63	18	5617
2014	Casual	26	37	13	8	6	9	2	70	15	179
2014	Student	40	23	17	9	4	6	1	68	14	398
2011	Indeterminate (permanent)	30	28	18	11	8	5	0	61	20	26685
2011	Seasonal	31	22	17	7	14	7	2	57	24	69
2011	Term	31	26	17	11	9	5	0	60	22	4315
2011	Casual	22	40	20	8	5	5	0	65	14	130
2011	Student	39	24	16	8	6	5	1	67	15	223
2008	Indeterminate (permanent)	29	30	16	11	7	5	0	63	20	24474
2008	Seasonal	32	22	10	12	16	8	0	58	31	50
2008	Term	27	27	18	12	9	7	0	58	22	4034
2008	Casual	20	33	19	8	13	6	0	57	23	156
2008	Student	35	18	18	11	9	8	2	58	22	330
2008	Governor-in-council appointment	20	34	27	10	9	0	0	54	19	10

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	23	44	34	21757
2018	Term	20	43	38	5573
2018	Student	31	29	40	507
2017	Indeterminate (permanent)	22	46	32	22748
2017	Seasonal	26	45	29	77
2017	Term	20	44	36	5466
2017	Casual	14	65	21	139
2017	Student	40	25	35	661
2014	Indeterminate (permanent)	22	46	32	25652
2014	Seasonal	18	46	35	65
2014	Term	20	43	38	5617
2014	Casual	10	66	23	179
2014	Student	42	22	36	398
2011	Indeterminate (permanent)	23	47	30	26755
2011	Seasonal	22	49	29	69
2011	Term	21	43	37	4329
2011	Casual	10	65	25	130
2011	Student	39	25	36	225

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	27	46	17	4	1	5	4931
2018	Term	5	47	28	6	9	5	1100
2017	Indeterminate (permanent)	30	43	15	5	1	7	5010
2017	Seasonal	10	35	15	20	10	10	20
2017	Term	5	40	25	6	18	7	1072
2017	Casual	10	25	20	10	20	15	20
2017	Student	0	9	8	5	77	1	263
2014	Indeterminate (permanent)	30	45	13	7	9999	5	5611
2014	Seasonal	17	50	17	8	9999	8	12
2014	Term	5	53	23	9	9999	10	1106
2014	Casual	22	16	16	27	9999	19	17
2014	Student	0	20	12	25	9999	43	168
2011	Indeterminate (permanent)	28	45	17	6	9999	5	6078
2011	Seasonal	0	33	40	0	9999	27	15
2011	Term	5	45	28	12	9999	10	890
2011	Casual	0	46	15	23	9999	15	13
2011	Student	1	17	13	27	9999	42	87

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	21720
2018	Term	8	92	5564
2018	Student	5	95	508

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	2954
2018	Term	62	452

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	64	2954
2018	Term	46	452

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	2954
2018	Term	2	452

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	1	452
2018	Student	0	24

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	2954
2018	Term	6	452

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	2954
2018	Term	17	452

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	2954
2018	Term	4	452

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	2950
2018	Term	37	450

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	2950
2018	Term	33	450

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	2950
2018	Term	33	450

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	2950
2018	Term	42	450

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	2950
2018	Term	21	450

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	2950
2018	Term	55	450

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	2950
2018	Term	27	450

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	1	2950
2018	Term	2	450

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	2950
2018	Term	11	450

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	2950
2018	Term	8	450

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	2950
2018	Term	41	450

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	2950
2018	Term	21	450

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	2950
2018	Term	18	450

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	2949
2018	Term	45	451

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	2949
2018	Term	23	451

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	2949
2018	Term	4	451

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	2949
2018	Term	15	451

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	2949
2018	Term	10	451

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	2949
2018	Term	5	451

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	2949
2018	Term	16	451

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	2949
2018	Term	7	451

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	2949
2018	Term	30	451

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	2741
2018	Term	16	428

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	2741
2018	Term	27	428

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	2741
2018	Term	13	428

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	2741
2018	Term	8	428

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	2741
2018	Term	10	428

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	2741
2018	Term	6	428

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	2741
2018	Term	7	428

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	2741
2018	Term	14	428

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	2741
2018	Term	9	428

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	2741
2018	Term	21	428

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	2741
2018	Term	5	428

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	2741
2018	Term	42	428

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	2741

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	58	2741
2018	Term	42	428

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	2741
2018	Term	2	428

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	2741
2018	Term	11	428

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	20	22	7	6	21	4	52	18	21638
2018	Term	30	18	18	3	2	21	8	68	7	5551
2018	Student	29	16	9	2	1	31	11	78	6	509
2017	Indeterminate (permanent)	18	20	20	6	7	23	6	54	18	22750
2017	Seasonal	35	13	14	4	0	26	7	73	6	77
2017	Term	28	17	15	2	2	25	11	70	7	5463
2017	Casual	17	38	15	1	1	19	9	75	4	141
2017	Student	30	13	6	2	1	30	16	82	6	661
2014	Indeterminate (permanent)	20	21	20	6	6	22	5	56	17	25641
2014	Seasonal	31	20	15	3	3	18	9	70	9	65
2014	Term	28	19	15	3	2	23	9	70	8	5620
2014	Casual	17	25	19	3	3	26	7	63	8	179
2014	Student	32	16	7	2	0	27	16	84	4	398

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	33	17	6	5	6	1	70	11	21636
2018	Term	48	28	12	3	1	7	1	83	4	5552
2018	Student	52	22	7	2	1	14	1	87	4	508
2017	Indeterminate (permanent)	32	34	16	6	5	7	1	71	12	22729
2017	Seasonal	48	25	8	4	1	12	1	85	6	75
2017	Term	46	28	12	2	2	9	2	82	5	5457
2017	Casual	30	48	10	1	2	9	0	85	4	140
2017	Student	51	23	6	2	1	14	3	90	3	658
2014	Indeterminate (permanent)	34	33	16	5	4	7	1	73	10	25626
2014	Seasonal	51	29	9	3	3	5	0	84	6	65
2014	Term	47	30	11	3	2	7	1	84	4	5614
2014	Casual	32	42	14	3	3	5	1	78	7	178
2014	Student	50	26	7	3	0	12	3	89	3	398
2011	Indeterminate (permanent)	39	39	11	5	3	3	0	80	9	26700
2011	Seasonal	61	23	6	0	4	4	1	89	5	69
2011	Term	51	34	8	3	2	3	0	87	5	4312
2011	Casual	41	44	11	2	1	2	0	87	2	130
2011	Student	57	24	10	2	0	8	1	87	2	225

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	21681
2018	Term	5	95	5563
2018	Student	3	97	508

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	1729
2018	Term	34	289

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	79	1729
2018	Term	69	289

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	1729
2018	Term	2	289

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	1729
2018	Term	8	289

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	1729
2018	Term	14	289

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1729
2018	Term	10	289

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	1727
2018	Term	36	288

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	1727
2018	Term	31	288

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	1727
2018	Term	22	288

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	1727
2018	Term	9	288

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	1727
2018	Term	22	288

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	1727
2018	Term	23	288

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	1727
2018	Term	5	288

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	1727
2018	Term	3	288

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	1727
2018	Term	3	288

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	1727
2018	Term	7	288

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	1727
2018	Term	2	288

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	1727
2018	Term	12	288

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Student	0	17

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	1727
2018	Term	16	288

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	1732
2018	Term	23	287

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	1732
2018	Term	10	287

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	1732
2018	Term	2	287

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	1732
2018	Term	11	287

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	1732
2018	Term	2	287

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	1732
2018	Term	4	287

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1732
2018	Term	11	287

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	1732
2018	Term	6	287

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	1732
2018	Term	55	287

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	1615
2018	Term	5	273

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	1615
2018	Term	16	273

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	1615
2018	Term	4	273

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	1615
2018	Term	2	273

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	1615
2018	Term	3	273

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	1615
2018	Term	3	273

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	1615
2018	Term	7	273

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1615
2018	Term	13	273

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	1615
2018	Term	7	273

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	1615
2018	Term	17	273

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	1615
2018	Term	9	273

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	1615
2018	Term	40	273

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	1615

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	66	1615
2018	Term	49	273

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	1615
2018	Term	3	273

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	1615
2018	Term	15	273

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	20	24	4	4	24	4	57	10	21665
2018	Term	32	18	18	2	2	22	7	70	5	5542
2018	Student	33	17	8	1	1	30	10	84	3	508
2017	Indeterminate (permanent)	20	20	21	4	4	27	5	59	10	22740
2017	Seasonal	29	17	20	1	1	28	4	67	4	76
2017	Term	28	19	15	2	1	27	8	72	5	5463
2017	Casual	19	38	11	1	0	22	9	81	2	140
2017	Student	30	15	7	1	1	32	14	83	4	660
2014	Indeterminate (permanent)	21	19	21	3	3	27	5	60	9	25640
2014	Seasonal	37	17	11	5	2	23	6	76	9	65
2014	Term	29	19	15	2	1	26	8	73	5	5615
2014	Casual	19	23	23	2	1	25	7	63	3	179
2014	Student	33	13	7	1	1	30	15	84	3	398

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	33	18	4	3	7	1	72	8	21671
2018	Term	48	28	12	2	2	7	1	83	4	5548
2018	Student	55	21	7	1	1	13	2	90	3	507
2017	Indeterminate (permanent)	34	33	16	4	3	9	1	75	8	22700
2017	Seasonal	47	28	14	0	3	8	0	82	3	74
2017	Term	47	28	11	2	1	9	1	84	4	5444
2017	Casual	29	45	12	2	1	8	3	83	3	138
2017	Student	51	22	7	1	1	15	3	89	2	661
2014	Indeterminate (permanent)	36	32	16	3	2	9	1	76	7	25622
2014	Seasonal	51	22	11	3	5	8	2	80	8	65
2014	Term	48	29	10	2	1	9	1	85	3	5616
2014	Casual	33	38	15	1	1	11	1	81	2	179
2014	Student	49	22	8	1	0	13	6	88	2	398
2011	Indeterminate (permanent)	41	37	11	4	2	4	0	82	6	26692
2011	Seasonal	53	26	7	3	1	9	1	87	5	70
2011	Term	52	33	8	2	1	4	0	88	4	4312
2011	Casual	38	48	9	1	0	4	0	90	1	130
2011	Student	61	24	6	1	0	7	1	92	2	225

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	30	21	10	10	0	1	57	21	21655
2018	Term	29	28	20	10	12	0	1	57	22	5559
2018	Student	27	29	21	12	10	1	1	57	22	510
2017	Indeterminate (permanent)	27	28	19	12	11	1	2	57	23	22709
2017	Seasonal	18	27	9	20	22	1	3	47	43	77
2017	Term	26	26	19	12	13	1	2	54	26	5465
2017	Casual	11	16	17	21	33	0	2	28	55	141
2017	Student	29	25	20	10	13	0	2	56	24	660

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	27	29	16	10	0	1	44	27	21645
2018	Term	29	29	26	10	5	0	1	58	15	5544
2018	Student	40	33	18	7	1	0	1	73	9	508
2017	Indeterminate (permanent)	17	29	28	16	10	0	1	46	26	22709
2017	Seasonal	31	25	19	16	7	0	3	57	23	77
2017	Term	29	30	23	10	5	1	2	61	15	5454
2017	Casual	19	26	37	13	4	0	1	45	17	141
2017	Student	43	34	16	4	1	0	2	78	5	661

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	29	25	13	8	0	2	53	22	21568
2018	Term	40	25	18	7	5	1	5	68	13	5518
2018	Student	56	25	8	4	2	1	4	86	6	509
2017	Indeterminate (permanent)	22	30	23	13	8	1	3	54	22	22682
2017	Seasonal	30	17	12	12	14	1	14	55	31	77
2017	Term	39	25	15	7	5	1	7	70	13	5448
2017	Casual	21	28	24	15	6	1	6	52	22	141
2017	Student	61	22	7	3	1	0	5	88	4	660

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	25	22	15	10	1	2	51	26	21561
2018	Term	41	24	17	8	6	2	3	68	14	5535
2018	Student	51	22	14	5	3	1	3	76	9	505
2017	Indeterminate (permanent)	24	24	21	15	10	2	4	52	26	22713
2017	Seasonal	35	17	13	11	20	1	2	54	32	75
2017	Term	38	24	16	9	7	3	5	66	17	5454
2017	Casual	18	21	33	11	11	2	4	42	24	141
2017	Student	55	23	11	3	3	1	4	82	7	661

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	57	18	9	3	2	1	10	84	6	21563
2018	Term	65	16	8	2	1	1	7	88	3	5535
2018	Student	74	14	4	1	0	0	6	94	2	508
2017	Indeterminate (permanent)	52	18	8	3	2	1	16	84	6	22676
2017	Seasonal	54	18	3	3	7	3	13	86	11	76
2017	Term	61	15	7	2	1	1	13	89	4	5438
2017	Casual	41	26	13	5	1	3	11	77	8	140
2017	Student	72	13	4	0	0	0	11	95	1	659

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	29	20	9	7	1	63	16	21622
2018	Term	43	25	18	7	5	1	69	13	5538
2018	Student	53	24	15	4	3	1	77	8	510
2017	Indeterminate (permanent)	31	31	21	10	6	1	62	16	22634
2017	Seasonal	32	31	20	9	8	0	63	17	75
2017	Term	39	29	18	8	5	1	69	13	5434
2017	Casual	36	34	21	5	4	0	69	9	140
2017	Student	49	27	14	5	3	1	78	8	661

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	35	23	10	5	1	1	61	16	21600
2018	Term	38	30	18	7	4	1	2	71	10	5516
2018	Student	52	27	13	4	1	1	2	82	5	505
2017	Indeterminate (permanent)	25	34	22	11	6	1	2	60	17	22607
2017	Seasonal	36	20	21	4	9	4	5	62	15	75
2017	Term	39	28	17	7	3	2	3	71	11	5433
2017	Casual	33	32	21	6	3	2	4	69	9	140
2017	Student	54	27	11	2	3	0	3	84	5	661

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	32	26	14	8	0	1	51	22	21590
2018	Term	34	29	20	9	5	1	2	65	14	5512
2018	Student	49	28	13	4	3	1	2	79	7	507
2017	Indeterminate (permanent)	19	31	24	15	8	1	2	51	24	22620
2017	Seasonal	42	13	17	11	13	1	1	57	25	75
2017	Term	35	30	18	8	4	1	4	68	13	5442
2017	Casual	27	27	26	13	5	1	1	55	18	140
2017	Student	55	24	12	3	2	1	4	82	5	661

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	32	21	10	6	0	1	63	17	21587
2018	Term	41	27	18	8	4	1	2	70	12	5511
2018	Student	39	32	16	7	4	0	1	72	11	505
2017	Indeterminate (permanent)	29	33	20	11	6	1	2	63	17	22621
2017	Seasonal	52	15	13	7	8	3	2	70	16	75
2017	Term	42	28	15	7	3	1	3	73	11	5435
2017	Casual	29	32	27	5	3	1	3	64	8	140
2017	Student	47	26	14	7	3	0	2	75	10	661

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	31	24	14	8	0	1	54	22	21543
2018	Term	31	28	22	11	6	0	1	59	18	5504
2018	Student	42	30	18	6	3	0	1	73	9	505
2017	Indeterminate (permanent)	22	31	23	14	8	1	2	55	22	22583
2017	Seasonal	28	21	21	9	17	3	0	51	27	75
2017	Term	30	31	20	9	6	1	2	64	16	5426
2017	Casual	27	31	21	11	6	0	3	60	18	140
2017	Student	45	31	16	4	2	0	2	78	6	659

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	24	12	6	4	0	3	77	10	21496
2018	Term	61	20	10	3	2	0	3	84	6	5502
2018	Student	69	19	5	4	1	1	1	90	5	504
2017	Indeterminate (permanent)	50	24	13	6	4	0	2	77	10	22726
2017	Seasonal	54	25	9	5	0	0	7	85	6	77
2017	Term	61	21	10	3	2	0	3	85	5	5458
2017	Casual	42	22	27	3	4	0	3	66	7	141
2017	Student	74	16	5	2	0	0	2	92	3	660

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	66	15	7	3	3	1	6	87	6	21554
2018	Term	72	13	6	2	2	0	5	90	4	5498
2018	Student	79	12	4	1	0	1	3	94	1	507

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	66	14	7	4	4	1	4	85	8	21563
2018	Term	74	11	5	3	3	1	4	89	6	5504
2018	Student	83	7	3	2	1	2	3	94	3	505
2017	Indeterminate (permanent)	68	14	6	4	3	1	4	86	8	22716
2017	Seasonal	67	13	8	0	3	0	9	88	3	76
2017	Term	76	10	5	2	2	1	4	91	5	5455
2017	Casual	67	15	6	4	3	1	4	87	7	141
2017	Student	86	6	3	1	1	0	3	95	2	661

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	29	11	4	2	2	83	6	21635
2018	Term	68	19	6	3	2	2	89	4	5538
2018	Student	75	15	6	1	2	2	92	2	508
2017	Indeterminate (permanent)	54	28	9	3	2	2	85	5	22706
2017	Seasonal	68	14	8	1	3	6	87	4	77
2017	Term	68	19	6	2	1	3	90	3	5450
2017	Casual	52	26	8	4	2	7	85	7	141
2017	Student	78	13	4	2	1	2	93	3	656

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	23	11	6	5	0	1	77	12	21557
2018	Term	68	15	8	4	3	0	2	85	7	5518
2018	Student	77	13	3	3	1	1	2	93	4	506
2017	Indeterminate (permanent)	56	22	10	6	5	1	2	80	10	22706
2017	Seasonal	69	16	4	7	1	0	4	88	8	77
2017	Term	70	15	6	3	2	1	3	89	5	5452
2017	Casual	57	17	10	6	4	1	5	79	11	140
2017	Student	82	10	2	2	1	0	3	95	3	660

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	12	6	2	1	0	31	87	4	21455
2018	Term	64	6	2	1	1	1	26	95	2	5488
2018	Student	71	4	1	1	1	0	23	97	2	499
2017	Indeterminate (permanent)	49	12	5	2	1	0	31	89	4	22691
2017	Seasonal	68	7	1	1	4	0	19	92	6	77
2017	Term	65	6	2	1	0	1	26	95	2	5450
2017	Casual	57	11	4	1	0	1	25	93	1	140
2017	Student	77	3	0	0	1	0	18	98	1	658

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	23	10	3	2	0	6	83	6	21545
2018	Term	64	16	9	4	2	0	6	85	6	5492
2018	Student	74	12	5	2	1	0	5	92	3	509
2017	Indeterminate (permanent)	57	21	9	3	1	1	8	85	5	22588
2017	Seasonal	67	9	4	3	4	4	9	88	8	75
2017	Term	64	15	8	3	2	1	7	86	5	5419
2017	Casual	57	16	8	3	2	1	13	85	6	140
2017	Student	76	11	4	2	1	1	6	94	2	651

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	67	17	6	3	3	1	4	88	6	21618
2018	Term	17	15	19	17	31	0	1	32	48	5544
2018	Student	54	16	12	8	7	0	2	72	15	509
2017	Indeterminate (permanent)	62	18	7	4	3	1	5	85	8	22732
2017	Seasonal	29	10	18	14	21	1	6	42	38	77
2017	Term	16	15	19	19	30	0	1	31	50	5459
2017	Casual	16	15	21	18	29	0	1	31	48	141
2017	Student	55	18	12	6	6	0	3	76	12	661

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	31	15	5	3	0	2	76	9	21589
2018	Term	50	28	13	5	3	0	2	79	7	5529
2018	Student	52	26	13	5	2	1	1	79	8	508
2017	Indeterminate (permanent)	43	32	14	5	2	0	3	77	8	22691
2017	Seasonal	44	26	16	8	0	1	5	75	8	76
2017	Term	52	28	11	4	2	0	3	82	6	5453
2017	Casual	46	31	15	4	1	0	2	79	6	140
2017	Student	53	28	10	5	2	0	2	82	7	660

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	32	37	13	5	0	0	45	18	21707
2018	Seasonal	14	36	29	13	8	0	0	50	21	52
2018	Term	18	36	33	10	4	0	0	54	13	5574
2018	Student	33	41	21	4	1	0	0	74	5	508
2017	Indeterminate (permanent)	11	29	39	14	6	0	0	41	20	22758
2017	Seasonal	14	30	31	12	9	3	1	46	22	77
2017	Term	16	35	34	10	4	0	0	51	15	5464
2017	Casual	16	22	43	16	4	0	0	38	19	140
2017	Student	27	46	21	4	1	0	1	74	5	661

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	20	41	21	8	0	0	29	30	21417
2018	Term	8	16	36	26	14	0	0	40	23	5509
2018	Student	4	10	30	33	21	0	1	55	15	507
2017	Indeterminate (permanent)	9	20	42	21	8	0	0	28	29	22654
2017	Seasonal	12	26	34	12	14	0	1	26	39	76
2017	Term	7	16	38	25	14	0	1	39	23	5445
2017	Casual	5	20	38	23	11	0	2	35	25	141
2017	Student	3	9	32	32	22	1	1	55	12	660

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	43	14	6	3	2	0	76	10	21632
2018	Term	37	37	14	6	3	3	0	76	9	5553
2018	Student	41	35	11	6	2	4	0	80	8	508
2017	Indeterminate (permanent)	27	44	15	7	4	3	0	73	12	22691
2017	Seasonal	25	36	20	8	5	7	0	65	14	77
2017	Term	28	40	15	7	4	6	0	73	11	5454
2017	Casual	19	45	26	4	1	6	0	68	5	141
2017	Student	28	35	15	8	3	10	1	71	12	660

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	38	17	12	8	2	0	63	20	21650
2018	Term	34	35	17	8	4	2	0	70	13	5559
2018	Student	43	36	11	6	2	2	0	81	7	508
2017	Indeterminate (permanent)	18	40	18	14	9	2	0	59	23	22729
2017	Seasonal	20	42	15	11	7	5	1	66	18	76
2017	Term	24	40	17	11	5	3	0	66	16	5454
2017	Casual	13	50	16	13	3	4	1	66	16	141
2017	Student	33	41	14	6	2	4	0	77	8	660

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	32	16	6	5	3	1	39	61	21745
2018	Term	38	28	16	7	6	3	1	40	60	5571
2018	Student	37	27	14	10	6	5	2	40	60	509
2017	Indeterminate (permanent)	40	29	15	6	5	4	1	42	58	22753
2017	Seasonal	29	17	25	10	17	3	0	29	71	77
2017	Term	31	26	19	10	9	4	1	32	68	5467
2017	Casual	17	18	22	15	26	1	1	17	83	141
2017	Student	33	23	17	8	11	5	2	35	65	661

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	12745
2018	Term	29	3180
2018	Student	38	285
2017	Indeterminate (permanent)	13	12368
2017	Seasonal	44	53
2017	Term	35	3475
2017	Casual	51	114
2017	Student	44	396

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	12745
2018	Term	35	3180
2018	Student	45	285
2017	Indeterminate (permanent)	33	12368
2017	Seasonal	36	53
2017	Term	39	3475
2017	Casual	38	114
2017	Student	51	396

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	12745
2018	Term	31	3180
2018	Student	56	285
2017	Indeterminate (permanent)	14	12368
2017	Seasonal	13	53
2017	Term	18	3475
2017	Casual	14	114
2017	Student	39	396

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	12745
2018	Term	27	3180
2018	Student	13	285
2017	Indeterminate (permanent)	40	12368
2017	Seasonal	19	53
2017	Term	31	3475
2017	Casual	29	114
2017	Student	16	396

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	12745
2018	Term	4	3180
2018	Student	2	285
2017	Indeterminate (permanent)	5	12368
2017	Seasonal	4	53
2017	Term	3	3475
2017	Casual	5	114
2017	Student	1	396

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	12745
2018	Term	22	3180
2018	Student	14	285

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	12745
2018	Term	33	3180
2018	Student	19	285
2017	Indeterminate (permanent)	46	12368
2017	Seasonal	32	53
2017	Term	40	3475
2017	Casual	40	114
2017	Student	28	396

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	6	52	18	9	4	10	12110
2018	Term	11	59	14	6	3	7	2942
2018	Student	8	66	15	6	2	3	264
2017	Indeterminate (permanent)	7	61	16	7	3	6	12214
2017	Seasonal	13	63	13	4	4	4	53
2017	Term	9	64	13	6	2	6	3407
2017	Casual	3	47	23	10	5	12	111
2017	Student	10	62	11	8	2	7	384

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	53	47	12613
2018	Term	58	42	3140
2018	Student	61	39	283

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	25	21	16	16	2	9	39	37	12690
2018	Term	16	28	19	14	12	2	9	50	29	3158
2018	Student	29	24	20	12	8	2	4	57	22	283
2017	Indeterminate (permanent)	9	21	18	16	21	2	12	35	44	12518
2017	Seasonal	10	23	19	10	25	4	9	38	40	52
2017	Term	14	26	16	16	17	2	9	45	37	3500
2017	Casual	7	19	20	22	25	0	7	28	50	114
2017	Student	27	25	14	16	10	2	6	56	28	395

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	20	19	20	25	2	8	29	50	12684
2018	Term	11	22	20	17	20	2	8	37	41	3161
2018	Student	15	21	20	17	15	3	9	40	37	282
2017	Indeterminate (permanent)	5	15	15	20	33	2	10	22	60	12509
2017	Seasonal	8	25	9	17	29	0	13	37	52	53
2017	Term	6	19	16	18	30	3	8	28	54	3496
2017	Casual	1	14	17	24	35	1	8	16	65	114
2017	Student	11	15	14	21	25	4	10	30	54	396

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	54	16	10	6	5	1	8	77	12	21653
2018	Term	57	16	10	3	4	2	8	82	8	5551
2018	Student	55	14	7	3	2	4	14	85	7	504

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment