2018 Public Service Employee Survey Results for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	46	10	13	4	0	73	18	341
2018	CH-02	19	52	9	14	6	0	71	20	105
2018	CH-03	30	43	10	12	5	0	73	16	142
2018	CH-04	26	42	13	16	2	2	69	18	57
2017	CH	28	43	13	11	5	0	71	16	381
2017	CH-02	32	47	9	7	4	0	79	12	129
2017	CH-03	26	37	17	13	7	0	63	20	156
2017	CH-04	19	44	10	22	4	0	63	27	48
2017	CH-05	32	48	13	7	0	0	80	7	30
2014	CH	23	39	14	17	7	0	62	24	473
2014	CH-02	26	39	17	13	6	0	65	19	169
2014	CH-03	20	38	13	21	8	0	58	29	182
2014	CH-04	22	47	7	16	8	1	69	24	72
2014	CH-05	24	40	19	5	11	0	64	16	35
2011	CH	29	42	13	11	4	1	71	16	559
2011	CH-01	33	27	13	26	0	0	61	26	15
2011	CH-02	26	45	12	12	4	0	72	16	214
2011	CH-03	29	40	12	13	6	0	69	19	200
2011	CH-04	32	43	12	9	1	1	77	11	65
2011	CH-05	28	38	24	4	4	2	68	8	48
2008	CH	26	44	14	11	4	1	71	15	483
2008	CH-01	37	44	14	6	0	0	81	6	16
2008	CH-02	22	48	13	10	6	1	71	17	178
2008	CH-03	29	41	14	13	3	1	70	16	190
2008	CH-04	25	39	23	8	2	2	66	11	49
2008	CH-05	34	47	9	6	6	0	80	11	34

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	48	36	9	5	1	0	84	6	339
2018	CH-02	33	43	13	9	2	0	76	11	104
2018	CH-03	55	31	9	5	1	0	86	5	142
2018	CH-04	52	40	4	4	0	0	92	4	56
2017	CH	52	36	7	4	2	0	87	5	380
2017	CH-02	44	44	7	4	1	0	88	4	128
2017	CH-03	53	34	7	4	3	0	86	7	156
2017	CH-04	59	32	5	4	0	0	91	4	48
2017	CH-05	61	26	10	3	0	0	86	3	30
2014	CH	47	40	9	3	1	0	87	4	472
2014	CH-02	46	39	12	1	1	0	85	2	168
2014	CH-03	46	41	7	5	2	0	87	7	182
2014	CH-04	47	41	11	0	1	1	88	1	72
2014	CH-05	52	40	3	5	0	0	92	5	35
2011	CH	53	33	8	4	2	0	86	7	559
2011	CH-01	73	27	0	0	0	0	100	0	15
2011	CH-02	45	39	8	5	2	1	85	8	214
2011	CH-03	57	26	9	5	3	0	83	8	199
2011	CH-04	65	31	3	1	0	0	96	1	66
2011	CH-05	50	32	16	0	2	0	82	2	48
2008	CH	47	37	9	5	1	0	84	7	485
2008	CH-01	62	38	0	0	0	0	100	0	16
2008	CH-02	42	39	12	6	1	0	81	7	178
2008	CH-03	48	36	9	5	1	0	84	7	192
2008	CH-04	53	41	2	4	0	0	94	4	49
2008	CH-05	57	34	6	3	0	0	91	3	34

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	49	38	7	4	1	0	0	87	6	338
2018	CH-02	36	42	14	6	2	0	0	78	8	105
2018	CH-03	53	38	3	4	1	0	0	92	6	140
2018	CH-04	56	33	5	4	2	0	0	89	6	56
2017	CH	58	32	6	3	1	0	0	90	4	380
2017	CH-02	53	37	3	5	2	0	0	90	7	128
2017	CH-03	58	31	8	3	1	0	0	88	4	156
2017	CH-04	65	27	6	2	0	0	0	92	2	48
2017	CH-05	67	26	7	0	0	0	0	93	0	30
2014	CH	51	39	6	3	1	0	0	89	4	472
2014	CH-02	48	40	6	3	2	0	0	89	5	168
2014	CH-03	49	40	6	4	1	0	0	89	4	182
2014	CH-04	55	31	8	4	1	0	1	87	5	72
2014	CH-05	57	35	5	3	0	0	0	92	3	35
2011	CH	53	38	3	3	2	0	1	92	5	559
2011	CH-01	60	40	0	0	0	0	0	100	0	15
2011	CH-02	48	43	5	3	0	0	0	91	3	214
2011	CH-03	54	34	4	5	3	0	0	89	8	199
2011	CH-04	65	32	1	1	0	0	0	97	1	66
2011	CH-05	54	36	0	2	6	2	0	92	8	48
2008	CH	52	37	6	3	1	0	0	90	4	485
2008	CH-01	50	43	0	6	0	0	0	94	6	16
2008	CH-02	51	38	7	4	1	0	0	88	5	178
2008	CH-03	52	39	6	2	2	0	0	91	3	192
2008	CH-04	56	32	8	2	2	0	0	88	4	49
2008	CH-05	63	32	3	3	0	0	0	94	3	34

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	42	37	11	6	3	0	1	80	9	338
2018	CH-02	44	36	10	4	5	0	1	81	9	103
2018	CH-03	38	42	9	7	2	0	1	81	10	141
2018	CH-04	46	30	10	9	4	0	2	78	13	57
2017	CH	44	34	12	5	4	0	1	79	9	380
2017	CH-02	47	36	10	3	2	0	2	84	5	128
2017	CH-03	40	34	13	7	6	0	1	74	13	156
2017	CH-04	47	41	6	4	2	0	0	88	6	48
2017	CH-05	48	29	17	3	3	0	0	77	6	30
2014	CH	38	38	14	7	3	0	1	76	10	473
2014	CH-02	40	38	14	4	2	1	2	80	6	169
2014	CH-03	33	42	13	9	4	0	0	75	12	182
2014	CH-04	35	30	19	12	3	0	1	66	15	72
2014	CH-05	59	28	8	3	3	0	0	87	5	35
2011	CH	43	36	11	7	3	0	1	79	10	560
2011	CH-01	47	46	7	0	0	0	0	93	0	15
2011	CH-02	45	35	13	6	1	0	0	80	7	214
2011	CH-03	42	36	10	7	4	0	0	79	11	200
2011	CH-04	44	32	14	6	4	0	0	76	10	66
2011	CH-05	40	30	4	14	10	0	2	71	24	48

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	37	41	14	6	3	0	78	9	339
2018	CH-02	25	41	23	8	4	0	66	11	105
2018	CH-03	40	43	9	4	4	0	83	8	142
2018	CH-04	41	46	6	7	0	0	87	7	55
2017	CH	41	41	11	5	2	0	82	7	380
2017	CH-02	35	48	9	5	2	0	84	7	129
2017	CH-03	43	39	12	5	2	0	81	7	155
2017	CH-04	42	44	13	2	0	0	86	2	48
2017	CH-05	52	35	7	7	0	0	86	7	30
2014	CH	35	46	11	7	2	0	81	8	473
2014	CH-02	33	49	11	5	2	0	82	7	169
2014	CH-03	38	41	10	8	2	0	79	11	182
2014	CH-04	32	43	18	7	1	0	74	8	72
2014	CH-05	33	59	3	5	0	0	92	5	35
2011	CH	41	39	10	7	4	0	79	11	559
2011	CH-01	53	40	0	7	0	0	93	7	15
2011	CH-02	37	39	12	8	3	0	77	12	214
2011	CH-03	42	36	10	6	5	0	78	12	199
2011	CH-04	40	45	9	4	1	0	85	6	66
2011	CH-05	48	38	4	8	2	0	86	10	48
2008	CH	40	40	11	6	3	0	81	9	481
2008	CH-01	49	45	0	6	0	0	94	6	16
2008	CH-02	35	45	12	6	3	0	80	9	177
2008	CH-03	41	40	11	5	3	0	80	8	189
2008	CH-04	44	35	14	6	0	2	80	6	49
2008	CH-05	51	38	6	6	0	0	89	6	34

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	23	33	20	16	7	1	1	56	23	341
2018	CH-02	16	32	29	14	7	0	1	49	22	105
2018	CH-03	24	28	15	20	9	2	1	54	30	142
2018	CH-04	20	47	12	12	7	0	2	68	20	57
2017	CH	24	37	21	10	9	0	0	60	19	381
2017	CH-02	27	32	21	12	7	0	0	59	19	129
2017	CH-03	20	42	21	8	9	0	0	62	17	156
2017	CH-04	29	41	9	12	8	0	0	71	21	48
2017	CH-05	22	29	36	3	9	0	0	51	13	30
2014	CH	18	36	20	17	8	1	0	55	26	473
2014	CH-02	19	33	22	15	11	0	0	52	26	169
2014	CH-03	14	36	21	18	9	1	0	51	28	182
2014	CH-04	22	37	12	21	7	1	0	60	28	72
2014	CH-05	29	47	16	8	0	0	0	76	8	35
2011	CH	20	37	18	14	10	1	1	57	24	559
2011	CH-01	29	35	14	15	8	0	0	63	22	14
2011	CH-02	18	38	21	15	7	1	0	56	23	214
2011	CH-03	20	37	18	13	12	1	0	57	25	200
2011	CH-04	23	36	15	15	11	0	0	59	26	66
2011	CH-05	22	34	16	12	16	0	0	56	28	48

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	36	40	14	8	2	0	76	10	341
2018	CH-02	31	38	18	10	2	1	70	12	105
2018	CH-03	36	43	11	7	3	0	79	10	142
2018	CH-04	41	37	17	5	0	0	77	5	57
2017	CH	35	44	12	7	2	0	79	9	379
2017	CH-02	33	50	8	9	1	0	83	9	129
2017	CH-03	37	38	16	6	3	0	75	8	154
2017	CH-04	43	40	4	10	2	0	84	12	48
2017	CH-05	33	44	20	0	3	0	77	3	30

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	44	43	9	3	1	1	0	87	4	341
2018	CH-02	33	50	12	4	3	0	0	82	6	105
2018	CH-03	43	42	9	5	0	1	0	86	5	141
2018	CH-04	53	43	2	0	2	0	0	96	2	57
2017	CH	45	42	9	3	1	0	0	87	4	381
2017	CH-02	44	41	9	4	2	0	0	85	6	129
2017	CH-03	49	38	9	3	1	0	0	87	4	156
2017	CH-04	43	49	5	2	0	0	0	92	2	48
2017	CH-05	48	38	10	3	0	0	0	86	3	30
2014	CH	38	44	12	5	1	0	0	82	6	473
2014	CH-02	35	47	11	6	0	1	0	83	6	169
2014	CH-03	38	41	14	6	0	0	0	79	6	182
2014	CH-04	41	42	8	4	4	0	1	84	8	72
2014	CH-05	43	46	11	0	0	0	0	89	0	35
2011	CH	40	41	10	6	2	1	1	82	8	558
2011	CH-01	43	44	7	0	0	0	7	93	0	14
2011	CH-02	37	39	13	8	1	1	0	77	10	214
2011	CH-03	42	42	7	6	3	1	0	84	9	199
2011	CH-04	42	47	9	3	0	0	0	88	3	66
2011	CH-05	44	38	12	4	2	0	0	82	6	48
2008	CH	43	38	10	5	2	1	0	83	7	485
2008	CH-01	37	45	18	0	0	0	0	82	0	16
2008	CH-02	44	40	8	4	4	1	0	84	8	178
2008	CH-03	44	37	10	6	1	1	0	83	8	192
2008	CH-04	43	38	10	4	3	0	2	83	6	49
2008	CH-05	45	32	20	3	0	0	0	77	3	34

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	29	37	18	12	4	66	16	342
2018	CH-02	21	35	25	13	5	56	19	105
2018	CH-03	32	38	14	11	5	70	16	142
2018	CH-04	32	44	13	8	4	75	12	57
2017	CH	33	37	14	9	7	70	16	381
2017	CH-02	28	42	17	6	6	71	12	129
2017	CH-03	36	32	13	11	8	68	19	156
2017	CH-04	31	44	12	10	2	75	12	48
2017	CH-05	35	38	10	7	9	74	16	30

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	54	33	8	3	1	88	4	338
2018	CH-02	43	39	13	4	1	82	4	103
2018	CH-03	56	36	3	4	1	92	5	141
2018	CH-04	63	25	7	4	2	88	5	57
2017	CH	60	31	7	1	1	91	2	381
2017	CH-02	56	33	8	2	2	89	3	129
2017	CH-03	63	28	6	2	1	91	3	156
2017	CH-04	51	40	8	0	0	92	0	48
2017	CH-05	67	27	7	0	0	93	0	30
2014	CH	60	32	6	2	1	91	3	473
2014	CH-02	56	35	6	2	1	91	3	169
2014	CH-03	62	28	7	2	1	90	3	182
2014	CH-04	59	32	5	2	1	91	4	72
2014	CH-05	63	37	0	0	0	100	0	35
2011	CH	64	27	7	2	1	91	2	560
2011	CH-01	58	27	14	0	0	86	0	15
2011	CH-02	60	30	7	2	0	90	2	214
2011	CH-03	66	24	7	3	1	89	4	200
2011	CH-04	70	27	3	0	0	97	0	66
2011	CH-05	68	28	4	0	0	96	0	48

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	40	19	10	3	0	0	67	13	337
2018	CH-02	17	38	29	13	3	0	0	55	16	104
2018	CH-03	33	35	17	11	3	0	0	69	14	139
2018	CH-04	27	55	9	7	2	0	0	82	9	56
2017	CH	30	45	11	10	3	0	0	75	14	381
2017	CH-02	25	51	9	9	4	0	0	77	14	129
2017	CH-03	34	40	14	9	4	0	0	73	13	156
2017	CH-04	22	54	14	10	0	0	0	76	10	48
2017	CH-05	42	32	10	16	0	0	0	73	16	30
2014	CH	24	43	15	12	5	0	0	68	17	473
2014	CH-02	19	45	17	13	6	0	0	64	19	169
2014	CH-03	25	43	15	13	3	0	0	69	16	182
2014	CH-04	32	33	14	11	8	1	1	67	19	72
2014	CH-05	25	59	3	10	3	0	0	84	13	35
2011	CH	30	44	13	10	3	1	0	75	12	559
2011	CH-01	33	40	20	7	0	0	0	73	7	15
2011	CH-02	26	46	16	9	3	0	0	72	12	214
2011	CH-03	31	45	9	11	3	1	0	77	14	199
2011	CH-04	32	39	16	10	3	0	0	71	13	66
2011	CH-05	36	44	12	6	2	0	0	80	8	48

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	29	35	20	12	3	0	0	65	15	339
2018	CH-02	22	33	23	17	4	0	1	55	21	105
2018	CH-03	35	32	19	10	4	1	0	67	14	140
2018	CH-04	26	45	19	9	2	0	0	70	11	56
2017	CH	33	39	16	7	4	0	0	72	11	381
2017	CH-02	30	43	15	7	4	0	1	73	11	129
2017	CH-03	38	32	17	7	5	0	0	70	13	156
2017	CH-04	22	57	15	7	0	0	0	79	7	48
2017	CH-05	39	35	20	3	3	0	0	73	7	30
2014	CH	27	38	17	12	6	0	0	65	18	472
2014	CH-02	24	35	22	11	7	1	0	59	18	169
2014	CH-03	29	38	17	10	6	0	0	67	17	181
2014	CH-04	23	42	14	15	6	0	0	65	21	72
2014	CH-05	40	44	6	10	0	0	0	84	10	35

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	25	38	23	11	4	0	0	63	14	339
2018	CH-02	15	46	26	9	4	0	0	61	12	104
2018	CH-03	29	33	23	12	3	0	0	62	16	141
2018	CH-04	24	40	20	13	2	0	2	65	15	56
2017	CH	31	41	14	8	5	0	0	72	13	381
2017	CH-02	29	49	12	5	5	0	0	77	11	129
2017	CH-03	34	37	18	6	5	1	0	71	11	156
2017	CH-04	31	42	14	8	4	0	0	73	12	48
2017	CH-05	35	29	6	20	9	0	0	64	30	30
2014	CH	27	40	18	11	5	0	1	67	15	473
2014	CH-02	26	43	19	7	4	0	1	70	11	169
2014	CH-03	25	39	18	13	5	0	0	64	18	182
2014	CH-04	27	32	16	15	8	1	1	61	23	72
2014	CH-05	33	43	17	8	0	0	0	76	8	35
2011	CH	35	43	13	5	2	1	1	79	7	558
2011	CH-01	28	58	14	0	0	0	0	86	0	14
2011	CH-02	35	44	13	4	2	1	1	80	6	214
2011	CH-03	37	40	14	5	3	0	1	78	8	199
2011	CH-04	30	40	15	10	1	1	1	72	12	66
2011	CH-05	36	50	8	4	0	2	0	88	4	48

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	38	41	13	6	2	0	0	80	8	341
2018	CH-02	30	41	19	8	2	0	0	71	10	105
2018	CH-03	39	43	12	3	2	0	0	82	5	141
2018	CH-04	41	44	7	7	0	0	0	85	7	57
2017	CH	47	37	11	4	2	0	0	84	6	381
2017	CH-02	44	41	11	2	2	1	0	86	4	129
2017	CH-03	47	34	12	5	2	0	0	81	7	156
2017	CH-04	43	44	11	2	0	0	0	87	2	48
2017	CH-05	52	35	10	3	0	0	0	86	3	30
2014	CH	40	43	9	6	2	0	0	83	8	473
2014	CH-02	41	43	10	4	2	0	0	84	6	169
2014	CH-03	41	41	7	9	2	0	0	82	11	182
2014	CH-04	38	44	10	5	3	0	1	82	8	72
2014	CH-05	33	56	5	5	0	0	0	89	5	35
2011	CH	45	41	8	4	2	0	0	85	6	560
2011	CH-01	73	20	7	0	0	0	0	93	0	15
2011	CH-02	42	43	9	4	2	0	0	85	6	214
2011	CH-03	47	36	8	7	3	0	0	83	10	200
2011	CH-04	42	49	9	0	0	0	0	91	0	66
2011	CH-05	46	40	8	6	0	0	0	86	6	48
2008	CH	48	37	8	5	2	0	0	85	7	483
2008	CH-01	50	50	0	0	0	0	0	100	0	16
2008	CH-02	45	37	10	5	3	1	0	82	7	177
2008	CH-03	50	36	9	5	0	0	0	86	6	191
2008	CH-04	46	40	2	6	5	2	0	88	10	49
2008	CH-05	54	32	9	6	0	0	0	86	6	34

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	31	40	15	9	4	0	1	71	13	342
2018	CH-02	38	42	13	6	0	0	2	82	6	105
2018	CH-03	30	36	17	8	7	0	1	67	16	142
2018	CH-04	19	46	16	15	2	0	2	67	17	57
2017	CH	34	38	19	5	4	0	0	72	9	381
2017	CH-02	45	42	9	2	2	0	0	87	4	129
2017	CH-03	31	36	20	7	5	1	0	67	13	156
2017	CH-04	35	26	27	8	2	0	2	62	10	48
2017	CH-05	14	45	32	0	10	0	0	59	10	30
2014	CH	30	38	22	6	3	0	1	68	9	473
2014	CH-02	40	40	17	3	1	0	0	79	4	169
2014	CH-03	27	38	25	6	3	0	1	66	9	182
2014	CH-04	16	35	30	11	8	0	1	51	19	72
2014	CH-05	16	43	22	8	11	0	0	59	19	35
2011	CH	33	38	16	8	3	0	1	73	11	557
2011	CH-01	39	53	0	7	0	0	0	93	7	15
2011	CH-02	39	42	14	3	2	0	0	81	5	213
2011	CH-03	34	35	18	8	2	0	2	71	10	200
2011	CH-04	20	38	18	14	11	0	0	57	25	64
2011	CH-05	26	28	19	20	8	0	0	54	28	48
2008	CH	25	36	22	10	6	0	0	62	17	484
2008	CH-01	18	45	6	20	11	0	0	63	31	16
2008	CH-02	32	37	21	5	4	0	1	70	9	178
2008	CH-03	22	39	22	12	5	0	0	61	17	191
2008	CH-04	23	28	19	19	10	0	0	52	29	49
2008	CH-05	12	29	27	14	17	0	0	41	31	34

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	8	20	43	22	6	1	1	29	28	342
2018	CH-02	7	21	41	22	7	1	0	30	29	105
2018	CH-03	8	14	48	20	8	1	1	28	23	142
2018	CH-04	4	24	41	27	3	0	2	31	28	57
2017	CH	6	20	40	22	7	1	4	30	27	379
2017	CH-02	3	16	44	23	8	1	4	33	21	128
2017	CH-03	8	16	37	22	8	2	7	33	26	155
2017	CH-04	4	33	41	19	2	0	0	21	38	48
2017	CH-05	0	29	48	19	3	0	0	22	29	30
2014	CH	5	24	43	18	6	1	2	25	30	471
2014	CH-02	4	25	41	17	9	1	3	27	30	168
2014	CH-03	6	23	41	21	6	0	2	27	30	181
2014	CH-04	6	25	44	15	4	3	4	20	34	72
2014	CH-05	5	21	65	8	0	0	0	8	27	35
2011	CH	10	21	36	20	8	2	4	30	32	557
2011	CH-01	23	22	21	7	20	0	7	29	48	14
2011	CH-02	7	19	37	20	11	2	4	33	27	213
2011	CH-03	10	18	37	24	6	2	3	31	29	199
2011	CH-04	10	29	40	14	4	0	3	18	41	66
2011	CH-05	14	30	35	16	4	0	2	20	44	48
2008	CH	7	26	38	20	6	2	1	26	35	482
2008	CH-01	0	39	31	18	6	0	6	25	42	16
2008	CH-02	8	21	40	21	8	2	0	30	30	176
2008	CH-03	6	26	36	20	6	3	3	27	35	191
2008	CH-04	8	31	42	16	4	0	0	20	39	49
2008	CH-05	6	43	30	18	3	0	0	21	49	34

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	8	13	33	29	14	1	1	44	22	341
2018	CH-02	10	18	29	25	15	1	2	41	29	105
2018	CH-03	7	9	35	28	17	1	1	47	17	142
2018	CH-04	5	16	36	34	5	2	2	41	22	56
2017	CH	7	16	28	26	14	3	5	44	25	379
2017	CH-02	9	14	24	26	20	5	3	50	25	129
2017	CH-03	5	14	31	26	13	3	7	44	21	154
2017	CH-04	6	23	34	22	8	4	2	32	31	48
2017	CH-05	3	16	35	39	3	0	3	43	20	30
2014	CH	9	19	31	26	9	3	3	37	30	472
2014	CH-02	10	19	27	27	8	4	4	38	32	169
2014	CH-03	7	23	32	26	7	2	3	35	31	181
2014	CH-04	6	13	33	20	19	5	2	43	21	72
2014	CH-05	5	21	40	30	3	0	0	33	27	35
2011	CH	10	18	29	23	13	4	4	39	31	559
2011	CH-01	21	7	7	19	26	7	13	56	36	15
2011	CH-02	8	18	26	24	16	4	3	43	28	213
2011	CH-03	12	15	32	25	11	3	3	38	28	200
2011	CH-04	9	20	33	22	8	5	3	32	31	66
2011	CH-05	12	32	30	16	6	2	2	22	46	48
2008	CH	8	21	30	20	13	4	3	36	31	481
2008	CH-01	6	30	20	18	6	14	6	30	45	16
2008	CH-02	5	20	34	16	20	4	2	38	26	176
2008	CH-03	11	20	26	23	10	3	5	37	34	190
2008	CH-04	10	28	27	27	4	4	0	33	39	49
2008	CH-05	9	20	45	18	9	0	0	27	29	34

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	27	27	18	6	2	2	25	47	340
2018	CH-02	11	29	24	20	6	6	3	29	44	105
2018	CH-03	23	24	27	17	7	1	1	25	47	142
2018	CH-04	13	33	36	13	2	0	4	15	47	55
2017	CH	14	32	26	13	8	1	6	22	50	379
2017	CH-02	10	34	24	13	11	0	8	26	48	129
2017	CH-03	15	29	26	13	9	1	5	24	48	154
2017	CH-04	26	30	25	9	2	2	6	11	61	48
2017	CH-05	7	50	36	7	0	0	0	7	57	30
2014	CH	20	30	25	14	6	1	3	21	53	469
2014	CH-02	13	33	20	19	8	1	6	29	50	166
2014	CH-03	22	24	33	13	5	0	3	19	47	181
2014	CH-04	24	32	21	12	6	3	2	19	59	72
2014	CH-05	30	46	19	3	3	0	0	5	76	35
2011	CH	18	24	29	15	8	2	4	25	45	557
2011	CH-01	7	7	20	39	6	14	7	57	18	15
2011	CH-02	13	23	31	16	11	1	5	29	38	212
2011	CH-03	20	21	33	15	7	0	3	23	43	200
2011	CH-04	29	29	24	15	1	0	1	17	59	66
2011	CH-05	29	37	18	4	10	2	0	15	67	47
2008	CH	17	25	29	16	7	3	4	24	45	479
2008	CH-01	13	19	38	6	6	6	12	15	38	16
2008	CH-02	14	24	27	19	10	3	3	31	41	175
2008	CH-03	18	28	28	16	5	1	4	22	48	190
2008	CH-04	30	21	27	12	4	4	2	18	54	48
2008	CH-05	14	23	42	15	3	3	0	18	38	34

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	6	16	33	32	10	1	1	44	23	342
2018	CH-02	3	14	25	41	14	2	1	57	17	105
2018	CH-03	6	17	35	28	11	1	1	40	24	142
2018	CH-04	5	24	40	25	2	2	2	28	31	57
2017	CH	4	14	37	28	12	2	3	42	19	377
2017	CH-02	2	7	31	40	15	2	3	58	10	129
2017	CH-03	7	14	37	23	13	2	5	38	22	153
2017	CH-04	2	27	41	23	7	0	0	30	30	47
2017	CH-05	7	22	51	16	3	0	0	20	29	30
2014	CH	4	12	38	31	10	2	3	43	17	468
2014	CH-02	4	7	38	33	14	2	3	49	11	168
2014	CH-03	5	9	37	33	10	2	4	46	15	179
2014	CH-04	4	24	38	24	5	1	3	31	29	71
2014	CH-05	5	19	52	24	0	0	0	24	25	35
2011	CH	6	14	32	30	14	1	4	46	21	558
2011	CH-01	0	8	30	21	27	7	7	56	9	14
2011	CH-02	5	10	29	32	18	0	5	53	15	213
2011	CH-03	5	12	28	36	13	1	5	52	19	200
2011	CH-04	8	13	52	23	3	1	0	26	21	66
2011	CH-05	8	36	36	12	8	0	0	20	44	48
2008	CH	7	16	36	25	13	1	2	39	23	481
2008	CH-01	6	14	32	31	5	0	12	41	23	16
2008	CH-02	6	13	29	29	21	2	2	51	19	176
2008	CH-03	5	15	38	25	12	1	3	39	21	190
2008	CH-04	6	23	53	12	4	2	0	16	30	49
2008	CH-05	11	32	38	15	3	0	0	18	44	34

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	18	27	27	17	8	1	2	26	46	341
2018	CH-02	11	20	35	19	10	2	3	31	33	105
2018	CH-03	21	34	19	15	9	1	1	25	56	142
2018	CH-04	19	29	31	14	2	2	4	17	51	56
2017	CH	18	24	26	17	10	2	4	29	44	379
2017	CH-02	12	21	27	25	12	1	3	38	34	128
2017	CH-03	21	24	19	16	10	4	6	29	50	155
2017	CH-04	21	23	41	6	6	2	0	13	45	48
2017	CH-05	23	32	25	17	3	0	0	20	55	30
2014	CH	16	25	32	16	6	2	3	23	43	470
2014	CH-02	10	21	33	21	9	2	3	32	33	167
2014	CH-03	15	27	34	15	4	2	3	21	44	181
2014	CH-04	26	28	24	12	4	0	5	17	58	72
2014	CH-05	22	30	38	5	5	0	0	10	52	35
2011	CH	17	21	24	22	8	2	4	33	41	560
2011	CH-01	21	7	7	19	19	7	19	52	39	15
2011	CH-02	14	17	25	25	11	2	5	39	34	214
2011	CH-03	17	21	23	26	8	3	2	36	40	200
2011	CH-04	21	33	31	12	1	0	1	14	55	66
2011	CH-05	28	33	24	12	4	0	0	16	61	48
2008	CH	16	24	30	16	10	2	2	27	42	483
2008	CH-01	14	30	38	6	6	0	6	13	46	16
2008	CH-02	11	19	27	23	17	2	2	41	31	177
2008	CH-03	19	23	34	12	7	2	4	20	44	192
2008	CH-04	24	30	32	12	2	0	0	14	54	48
2008	CH-05	18	43	24	9	3	3	0	12	63	34

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	9	17	24	28	18	2	2	48	27	342
2018	CH-02	10	10	30	26	21	3	1	49	20	105
2018	CH-03	7	24	19	25	20	3	1	47	33	142
2018	CH-04	9	24	20	33	8	0	5	44	34	57
2017	CH	9	15	30	22	18	3	4	43	25	379
2017	CH-02	7	10	26	27	24	2	3	54	19	129
2017	CH-03	8	15	33	19	15	4	6	37	26	154
2017	CH-04	10	21	23	26	15	6	0	43	32	48
2017	CH-05	0	20	44	27	10	0	0	36	20	30
2014	CH	6	14	25	32	14	3	6	50	22	469
2014	CH-02	6	15	21	34	14	3	7	53	24	167
2014	CH-03	5	14	27	29	15	4	5	49	21	180
2014	CH-04	9	11	32	26	11	0	10	41	23	72
2014	CH-05	3	14	19	54	8	0	3	63	17	35
2011	CH	6	12	23	32	18	3	6	54	20	557
2011	CH-01	0	15	8	14	27	22	15	64	23	14
2011	CH-02	2	10	22	36	20	2	8	62	14	213
2011	CH-03	9	13	23	31	17	2	4	52	23	200
2011	CH-04	8	15	28	32	11	2	4	46	24	65
2011	CH-05	12	14	32	20	16	4	2	38	28	48
2008	CH	8	19	27	24	13	4	5	41	30	482
2008	CH-01	0	30	33	25	0	0	12	28	34	16
2008	CH-02	2	16	24	30	19	5	4	54	20	176
2008	CH-03	11	21	28	19	11	4	6	34	35	191
2008	CH-04	14	17	27	28	11	2	0	40	32	49
2008	CH-05	17	25	23	23	9	3	0	33	43	34

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	24	32	14	6	3	3	22	44	341
2018	CH-02	10	21	37	15	6	6	5	24	35	105
2018	CH-03	22	23	29	15	7	3	1	23	47	141
2018	CH-04	16	25	37	16	2	2	4	18	43	57
2017	CH	13	26	32	14	7	3	5	22	43	378
2017	CH-02	12	20	34	16	9	5	5	28	35	129
2017	CH-03	12	26	33	12	7	3	7	21	43	154
2017	CH-04	17	38	31	11	2	0	2	13	56	48
2017	CH-05	14	43	27	17	0	0	0	17	56	30
2014	CH	15	25	30	15	7	3	5	24	44	470
2014	CH-02	10	23	26	21	9	2	7	34	37	168
2014	CH-03	18	20	36	12	5	4	4	19	42	180
2014	CH-04	22	25	26	9	9	3	6	20	52	72
2014	CH-05	19	43	25	13	0	0	0	13	62	35

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	37	20	12	5	5	4	60	18	341
2018	CH-02	12	30	23	21	5	5	4	46	28	105
2018	CH-03	15	38	21	9	6	5	6	59	17	141
2018	CH-04	28	32	17	5	4	11	4	70	10	57
2017	CH	23	32	19	9	9	5	4	60	20	381
2017	CH-02	19	30	25	8	8	3	8	55	18	129
2017	CH-03	24	31	17	12	10	6	2	59	23	156
2017	CH-04	27	34	13	8	6	8	4	70	16	48
2017	CH-05	29	47	14	7	3	0	0	76	10	30
2014	CH	21	35	18	10	8	4	4	61	19	473
2014	CH-02	19	31	16	15	10	5	4	55	27	169
2014	CH-03	19	34	20	10	8	3	5	58	20	182
2014	CH-04	27	44	15	4	2	6	2	77	7	72
2014	CH-05	27	52	13	5	0	3	0	81	6	35

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	36	35	10	9	7	2	0	73	17	340
2018	CH-02	26	38	14	13	7	1	1	66	21	105
2018	CH-03	36	33	11	10	9	2	0	70	19	141
2018	CH-04	44	35	7	5	7	2	0	80	13	57
2017	CH	41	30	11	8	8	2	0	72	17	381
2017	CH-02	38	38	8	7	7	1	0	77	15	129
2017	CH-03	41	25	14	7	10	2	0	68	17	156
2017	CH-04	43	26	10	10	8	3	0	71	19	48
2017	CH-05	48	29	7	16	0	0	0	77	16	30
2014	CH	35	35	11	11	7	1	0	71	18	473
2014	CH-02	32	35	13	10	9	1	0	68	19	169
2014	CH-03	34	31	12	14	8	1	0	66	22	182
2014	CH-04	39	38	8	6	6	3	1	79	12	72
2014	CH-05	49	43	5	3	0	0	0	92	3	35

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	7	19	24	18	11	16	5	33	37	339
2018	CH-02	4	14	24	20	15	21	3	23	46	104
2018	CH-03	4	21	29	17	10	15	3	32	33	140
2018	CH-04	14	13	16	26	11	15	5	33	46	57
2017	CH	8	21	19	17	12	19	4	39	37	381
2017	CH-02	8	20	21	21	7	17	5	36	37	129
2017	CH-03	7	22	20	15	13	21	1	38	37	156
2017	CH-04	6	20	13	14	10	33	4	41	39	48
2017	CH-05	16	32	16	10	16	0	10	53	29	30
2014	CH	7	21	22	17	13	17	3	35	37	472
2014	CH-02	5	12	22	16	16	25	5	25	45	168
2014	CH-03	8	21	23	20	13	14	2	34	39	182
2014	CH-04	11	27	20	12	13	12	5	45	30	72
2014	CH-05	5	51	21	17	0	3	3	60	18	35

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	41	38	12	6	3	0	0	79	8	341
2018	CH-02	34	42	12	10	2	1	0	76	12	105
2018	CH-03	40	39	13	4	3	0	0	79	7	141
2018	CH-04	44	36	11	7	2	0	0	80	9	57
2017	CH	43	40	8	7	2	0	0	83	9	381
2017	CH-02	45	40	9	5	2	0	0	84	7	129
2017	CH-03	44	38	9	7	2	0	0	82	9	156
2017	CH-04	47	33	8	12	0	0	0	80	12	48
2017	CH-05	35	55	3	7	0	0	0	90	7	30
2014	CH	36	45	9	6	2	0	0	82	9	473
2014	CH-02	36	42	10	8	4	0	0	78	12	169
2014	CH-03	38	43	8	6	3	1	1	82	9	182
2014	CH-04	32	50	11	5	0	1	1	83	6	72
2014	CH-05	36	59	6	0	0	0	0	94	0	35

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	37	41	13	6	2	1	79	8	340
2018	CH-02	30	41	20	6	2	1	71	8	104
2018	CH-03	35	39	13	8	3	2	76	11	141
2018	CH-04	45	46	5	2	2	0	91	4	57

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	33	36	16	11	3	0	0	70	14	337
2018	CH-02	24	42	16	16	3	1	0	66	19	103
2018	CH-03	38	32	16	10	3	0	1	70	13	141
2018	CH-04	30	42	19	7	2	0	0	72	9	57
2017	CH	39	38	10	7	5	1	0	77	13	381
2017	CH-02	32	45	12	7	5	0	0	76	12	129
2017	CH-03	42	33	11	8	7	0	0	74	15	156
2017	CH-04	49	33	6	6	4	2	0	84	10	48
2017	CH-05	35	36	10	9	7	3	0	73	17	30
2014	CH	34	34	15	10	5	1	0	69	16	473
2014	CH-02	31	38	14	10	7	1	0	69	17	169
2014	CH-03	37	31	14	10	6	2	0	69	17	182
2014	CH-04	39	27	14	16	1	1	1	68	18	72
2014	CH-05	30	44	21	5	0	0	0	74	5	35
2011	CH	32	39	12	10	6	1	1	72	16	560
2011	CH-01	41	27	13	13	7	0	0	67	20	15
2011	CH-02	32	37	15	12	3	1	1	70	15	214
2011	CH-03	34	36	11	10	10	0	0	70	19	200
2011	CH-04	30	49	6	10	4	0	0	79	15	66
2011	CH-05	24	49	16	6	4	2	0	74	10	48
2008	CH	27	33	16	13	10	0	0	60	23	485
2008	CH-01	23	39	19	0	19	0	0	62	19	16
2008	CH-02	25	36	16	12	11	0	0	61	23	178
2008	CH-03	30	32	15	14	8	1	0	63	22	192
2008	CH-04	24	32	12	13	16	0	2	58	30	49
2008	CH-05	28	26	21	17	9	0	0	54	26	34

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	41	30	14	8	4	2	1	74	12	335
2018	CH-02	28	35	18	9	4	6	1	67	13	102
2018	CH-03	45	27	13	9	5	0	1	73	14	140
2018	CH-04	51	28	13	5	4	0	0	79	9	57
2017	CH	41	32	13	6	5	2	1	75	11	381
2017	CH-02	40	30	17	8	5	0	1	70	14	129
2017	CH-03	40	35	12	7	4	2	1	77	11	156
2017	CH-04	51	28	10	2	4	4	0	83	6	48
2017	CH-05	44	26	20	0	3	6	0	75	4	30
2014	CH	39	33	12	9	5	2	1	73	14	473
2014	CH-02	32	40	10	10	6	2	0	73	16	169
2014	CH-03	43	24	14	10	6	2	1	69	16	182
2014	CH-04	39	36	11	8	4	1	1	77	12	72
2014	CH-05	40	43	11	3	0	3	0	86	3	35
2011	CH	41	32	11	7	6	2	1	75	13	559
2011	CH-01	54	33	0	7	6	0	0	87	13	15
2011	CH-02	37	31	14	9	4	3	2	72	13	214
2011	CH-03	46	31	9	7	8	0	0	77	15	200
2011	CH-04	45	30	9	4	6	4	0	79	11	66
2011	CH-05	32	41	16	2	8	2	0	74	10	48
2008	CH	34	30	13	11	9	2	0	65	21	483
2008	CH-01	18	37	13	26	6	0	0	55	32	16
2008	CH-02	33	29	17	11	8	2	0	63	20	178
2008	CH-03	37	29	12	9	10	3	0	68	19	190
2008	CH-04	29	33	2	19	10	5	2	67	31	49
2008	CH-05	31	37	12	6	14	0	0	68	20	34

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	38	34	13	10	4	1	0	73	14	336
2018	CH-02	24	41	15	15	3	2	0	66	18	101
2018	CH-03	40	33	13	8	4	1	1	74	12	141
2018	CH-04	48	25	13	12	2	0	0	73	14	57
2017	CH	39	35	11	9	5	1	0	75	14	380
2017	CH-02	34	45	11	9	1	0	0	79	10	129
2017	CH-03	39	32	10	9	8	1	1	73	17	156
2017	CH-04	50	28	9	6	2	4	0	82	8	47
2017	CH-05	38	23	20	9	7	3	0	63	17	30
2014	CH	35	36	13	7	6	2	1	73	14	473
2014	CH-02	27	41	14	8	9	2	0	69	17	169
2014	CH-03	37	33	15	7	6	1	1	72	13	182
2014	CH-04	38	35	9	5	8	3	2	77	13	72
2014	CH-05	48	35	14	3	0	0	0	83	3	35
2011	CH	35	35	13	10	5	1	1	71	16	560
2011	CH-01	40	47	7	0	0	0	6	92	0	15
2011	CH-02	30	39	13	9	6	1	0	71	16	214
2011	CH-03	42	29	10	15	4	0	0	71	19	200
2011	CH-04	30	39	16	9	6	0	0	69	15	66
2011	CH-05	32	29	28	6	6	0	0	61	12	48
2008	CH	29	35	12	13	10	1	0	65	23	484
2008	CH-01	11	45	13	20	12	0	0	55	32	16
2008	CH-02	27	37	12	13	9	1	0	66	22	178
2008	CH-03	32	32	11	13	10	1	0	65	23	191
2008	CH-04	30	34	6	14	12	2	2	67	27	49
2008	CH-05	34	32	17	9	9	0	0	66	17	34

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	50	28	11	6	3	2	0	80	9	337
2018	CH-02	39	34	10	11	3	4	0	76	14	103
2018	CH-03	50	30	12	4	3	2	0	81	7	140
2018	CH-04	63	21	11	2	4	0	0	84	5	57
2017	CH	54	24	11	4	5	2	0	80	9	380
2017	CH-02	47	33	11	3	4	1	1	81	8	129
2017	CH-03	57	19	12	4	6	2	0	78	10	156
2017	CH-04	66	21	6	0	4	4	0	90	4	48
2017	CH-05	49	20	18	11	0	3	0	71	11	29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	41	31	14	9	5	0	0	73	13	338
2018	CH-02	32	37	17	9	4	1	0	70	13	103
2018	CH-03	45	28	14	9	5	0	0	73	14	141
2018	CH-04	42	31	12	9	5	0	0	73	14	57
2017	CH	47	30	10	7	5	1	0	78	12	379
2017	CH-02	46	36	8	4	6	0	0	82	10	129
2017	CH-03	49	22	14	10	5	1	0	71	15	155
2017	CH-04	47	39	5	2	4	2	0	89	6	48
2017	CH-05	42	34	7	11	4	3	0	78	15	29
2014	CH	43	31	11	8	6	1	0	75	14	473
2014	CH-02	39	36	8	10	8	0	0	75	17	169
2014	CH-03	44	25	17	7	5	2	0	70	12	182
2014	CH-04	47	28	8	9	5	1	1	77	14	72
2014	CH-05	51	38	5	5	0	0	0	89	5	35

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	25	16	11	7	2	12	61	21	85
2018	CH-02	10	33	27	22	0	0	8	46	24	10
2018	CH-03	23	24	19	12	11	0	10	53	26	32
2018	CH-04	30	22	0	6	15	14	14	71	29	14
2018	CH-05	35	26	15	7	3	0	15	71	12	28
2017	CH	20	32	22	8	4	4	9	60	14	95
2017	CH-02	8	33	50	0	0	0	9	45	0	12
2017	CH-03	21	32	19	8	7	2	10	61	17	39
2017	CH-05	26	29	23	13	3	0	6	58	17	30
2014	CH	19	34	19	11	9	4	5	58	21	114
2014	CH-02	0	38	16	15	8	16	6	49	30	13
2014	CH-03	19	32	17	10	14	2	6	55	26	43
2014	CH-04	17	36	18	8	11	3	7	59	21	25
2014	CH-05	27	33	21	12	0	3	3	64	13	33

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	24	31	24	7	4	11	0	61	11	341
2018	CH-02	14	35	26	7	2	15	1	59	10	105
2018	CH-03	28	29	23	7	3	10	0	63	11	141
2018	CH-04	30	23	26	7	3	11	0	59	11	57
2017	CH	24	34	17	8	5	12	0	66	15	381
2017	CH-02	23	32	21	8	4	12	0	63	13	129
2017	CH-03	25	34	16	7	5	13	0	68	14	156
2017	CH-04	19	35	14	8	4	19	0	68	15	48
2017	CH-05	29	25	16	20	7	3	0	56	27	30
2014	CH	23	32	18	10	5	11	0	62	17	472
2014	CH-02	22	31	19	9	7	12	0	60	18	169
2014	CH-03	22	31	17	13	4	11	1	61	20	181
2014	CH-04	30	31	15	9	3	13	0	69	14	72
2014	CH-05	30	38	22	5	3	3	0	70	8	35
2011	CH	23	32	17	9	8	10	1	62	18	557
2011	CH-01	20	39	20	7	14	0	0	59	21	15
2011	CH-02	20	34	17	9	7	12	0	62	18	213
2011	CH-03	27	28	18	7	7	12	1	63	16	198
2011	CH-04	24	35	17	8	9	8	0	64	18	66
2011	CH-05	20	31	18	18	10	4	0	52	29	48

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	20	32	24	11	9	4	0	54	21	341
2018	CH-02	12	35	28	13	7	5	1	49	21	105
2018	CH-03	24	30	23	9	11	4	0	56	20	141
2018	CH-04	21	34	23	12	6	3	0	57	19	57
2017	CH	19	35	17	16	9	4	0	56	26	380
2017	CH-02	22	31	19	16	8	4	0	55	25	129
2017	CH-03	18	38	16	14	8	4	0	59	24	156
2017	CH-04	9	36	25	16	11	4	0	46	28	48
2017	CH-05	16	36	10	24	13	0	0	53	37	29
2014	CH	17	33	23	15	7	4	0	52	23	472
2014	CH-02	18	32	23	12	9	5	0	53	22	169
2014	CH-03	13	36	21	19	5	5	1	52	26	181
2014	CH-04	21	26	25	16	8	4	0	49	25	72
2014	CH-05	19	36	27	10	8	0	0	55	19	35
2011	CH	18	34	20	15	9	3	1	54	26	558
2011	CH-01	20	46	0	21	14	0	0	65	35	15
2011	CH-02	17	34	23	14	10	2	0	53	24	213
2011	CH-03	21	33	19	14	10	2	0	55	25	199
2011	CH-04	12	34	18	21	9	5	0	49	32	66
2011	CH-05	18	33	20	20	8	2	0	51	28	48
2008	CH	18	32	19	16	9	5	0	53	27	484
2008	CH-01	25	19	43	13	0	0	0	44	13	16
2008	CH-02	18	30	25	15	5	5	1	52	21	177
2008	CH-03	17	37	11	16	12	6	0	58	30	192
2008	CH-04	17	16	19	22	17	8	0	36	43	49
2008	CH-05	22	46	14	12	3	3	0	71	15	34

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	11	26	30	16	8	8	0	41	26	338
2018	CH-02	9	24	34	17	7	8	1	37	26	105
2018	CH-03	12	24	30	16	8	10	0	40	27	140
2018	CH-04	7	31	31	15	9	7	0	42	25	55
2017	CH	14	29	22	16	12	8	0	47	30	381
2017	CH-02	17	26	24	17	9	6	0	46	29	129
2017	CH-03	15	28	23	12	11	10	0	48	26	156
2017	CH-04	9	27	27	18	13	7	0	39	32	48
2017	CH-05	0	51	6	24	16	3	0	53	41	30
2014	CH	12	28	24	16	12	8	0	43	30	472
2014	CH-02	16	26	22	15	11	10	0	46	30	169
2014	CH-03	8	31	22	18	13	8	1	42	34	181
2014	CH-04	14	22	24	18	13	9	0	40	34	72
2014	CH-05	14	33	35	8	11	0	0	47	19	35
2011	CH	11	32	20	21	7	8	0	48	31	560
2011	CH-01	20	46	14	21	0	0	0	65	21	15
2011	CH-02	13	27	23	21	7	8	0	44	30	214
2011	CH-03	11	35	16	20	9	9	0	51	32	200
2011	CH-04	5	33	24	20	9	9	0	41	32	66
2011	CH-05	6	34	22	24	8	4	2	43	34	48
2008	CH	10	27	21	21	12	10	0	40	36	484
2008	CH-01	6	37	26	19	13	0	0	43	31	16
2008	CH-02	9	26	22	19	9	14	0	41	33	178
2008	CH-03	11	26	21	18	16	7	0	40	37	191
2008	CH-04	7	22	13	34	12	12	0	33	52	49
2008	CH-05	13	32	17	26	3	9	0	49	32	34

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	33	20	19	10	4	0	48	31	341
2018	CH-02	9	37	19	21	10	3	1	48	32	105
2018	CH-03	13	31	22	20	10	4	0	45	32	141
2018	CH-04	14	30	19	17	12	7	0	48	32	57
2017	CH	12	37	20	17	10	5	0	52	28	379
2017	CH-02	15	33	21	18	11	3	0	49	29	129
2017	CH-03	11	40	20	14	8	6	0	55	23	155
2017	CH-04	4	40	19	23	10	4	0	47	34	47
2017	CH-05	9	45	14	20	9	3	0	55	31	30
2014	CH	12	32	21	18	11	5	1	47	31	472
2014	CH-02	15	31	19	16	14	4	0	48	32	169
2014	CH-03	10	35	19	18	11	6	1	49	31	181
2014	CH-04	13	23	28	18	12	5	0	38	32	72
2014	CH-05	14	41	22	21	0	3	0	56	22	35
2011	CH	13	32	21	19	12	4	0	46	31	559
2011	CH-01	20	19	6	41	7	7	0	42	51	15
2011	CH-02	15	32	22	19	10	1	0	48	30	214
2011	CH-03	12	32	20	17	13	5	0	47	32	199
2011	CH-04	4	28	27	21	15	5	0	34	38	66
2011	CH-05	8	36	24	16	14	2	0	45	31	48
2008	CH	13	34	18	21	10	2	0	49	32	484
2008	CH-01	24	36	13	27	0	0	0	60	27	16
2008	CH-02	10	35	22	21	9	3	1	46	32	177
2008	CH-03	16	36	15	19	13	1	0	53	32	192
2008	CH-04	12	23	20	31	10	4	0	37	42	49
2008	CH-05	19	38	11	23	6	3	0	58	30	34

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	20	44	25	8	2	0	0	64	10	341
2018	CH-02	19	48	20	6	3	1	1	69	10	104
2018	CH-03	16	44	30	8	3	0	0	60	10	142
2018	CH-04	20	46	26	7	0	0	0	67	7	57
2017	CH	24	42	21	9	3	1	0	66	12	379
2017	CH-02	22	45	20	8	4	1	0	68	13	128
2017	CH-03	27	38	22	8	4	1	0	66	12	156
2017	CH-04	15	42	27	16	0	0	0	57	16	47
2017	CH-05	25	39	22	14	0	0	0	65	14	30
2014	CH	19	43	22	10	4	3	0	63	14	473
2014	CH-02	19	41	24	7	7	2	0	61	15	169
2014	CH-03	18	44	21	11	2	4	0	64	14	182
2014	CH-04	18	42	20	15	3	2	0	62	18	72
2014	CH-05	25	33	35	5	3	0	0	58	7	35
2011	CH	21	44	18	10	5	2	0	66	15	559
2011	CH-01	34	34	6	20	0	6	0	72	22	15
2011	CH-02	21	43	19	11	3	2	1	66	15	214
2011	CH-03	20	45	18	10	6	2	0	66	16	199
2011	CH-04	17	46	20	9	6	2	0	64	15	66
2011	CH-05	28	38	20	8	6	0	0	66	14	48

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	43	16	6	5	2	1	72	11	342
2018	CH-02	17	48	17	8	5	3	2	69	14	105
2018	CH-03	30	41	18	6	4	1	1	72	10	142
2018	CH-04	27	49	14	7	2	2	0	77	9	57
2017	CH	30	39	14	9	5	3	1	72	14	380
2017	CH-02	21	45	14	11	6	1	2	69	17	128
2017	CH-03	29	39	15	7	5	4	1	72	13	156
2017	CH-04	38	36	9	13	2	2	0	76	16	48
2017	CH-05	48	28	20	3	0	0	0	76	3	30
2014	CH	28	40	15	7	4	4	2	73	12	473
2014	CH-02	26	43	13	8	5	3	2	73	14	169
2014	CH-03	28	36	18	8	3	6	2	69	12	182
2014	CH-04	34	36	12	11	4	3	1	72	15	72
2014	CH-05	44	49	5	0	3	0	0	92	3	35
2011	CH	28	37	12	10	5	7	2	71	16	559
2011	CH-01	19	33	7	7	7	26	0	71	19	15
2011	CH-02	23	39	14	11	4	6	2	68	17	214
2011	CH-03	35	34	9	6	6	7	3	77	13	200
2011	CH-04	22	32	18	15	7	5	2	58	24	66
2011	CH-05	28	44	8	14	4	2	0	73	19	47
2008	CH	23	41	13	12	5	5	1	68	18	484
2008	CH-01	13	55	13	19	0	0	0	68	19	16
2008	CH-02	18	44	14	10	5	6	2	67	17	178
2008	CH-03	28	37	10	14	4	6	1	71	19	191
2008	CH-04	18	44	12	16	6	2	2	65	23	49
2008	CH-05	30	38	20	9	3	0	0	68	12	34

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	29	41	20	5	4	1	0	71	9	339
2018	CH-02	20	46	22	3	5	2	1	69	9	105
2018	CH-03	31	40	17	6	4	1	0	72	10	140
2018	CH-04	33	37	25	3	2	0	0	70	5	57

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	16	26	22	14	12	8	3	47	29	342
2018	CH-02	15	25	24	19	9	6	2	43	31	105
2018	CH-03	16	27	19	14	14	7	1	48	31	142
2018	CH-04	12	27	25	8	9	14	4	48	22	57
2017	CH	17	26	17	14	12	12	2	50	31	380
2017	CH-02	18	25	15	16	12	12	2	50	33	129
2017	CH-03	16	27	17	13	14	11	2	49	31	155
2017	CH-04	17	23	18	16	7	19	0	49	28	48
2017	CH-05	18	29	20	10	13	3	7	52	26	30
2014	CH	12	26	19	16	13	12	2	44	33	473
2014	CH-02	11	23	23	16	16	10	1	38	36	169
2014	CH-03	11	31	16	15	11	15	2	50	31	182
2014	CH-04	18	21	16	18	13	12	2	45	36	72
2014	CH-05	17	30	24	16	5	5	3	51	23	35
2011	CH	12	23	18	16	12	15	3	43	35	558
2011	CH-01	13	26	0	19	29	7	7	45	55	15
2011	CH-02	9	20	19	20	12	17	2	37	40	214
2011	CH-03	14	28	18	14	12	11	5	49	30	198
2011	CH-04	9	21	20	12	13	24	0	40	34	66
2011	CH-05	14	19	20	22	10	12	4	38	37	48

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	25	25	20	12	1	0	43	32	342
2018	CH-02	16	18	30	21	12	3	1	35	34	105
2018	CH-03	15	28	23	23	11	0	0	43	34	142
2018	CH-04	18	28	23	19	11	2	0	46	30	57
2017	CH	18	27	20	20	14	1	0	45	34	381
2017	CH-02	18	26	25	19	12	0	0	44	31	129
2017	CH-03	20	25	21	18	15	1	0	45	33	156
2017	CH-04	10	40	16	22	10	2	0	51	33	48
2017	CH-05	16	31	14	32	7	0	0	48	39	30
2014	CH	12	27	21	21	17	2	0	40	39	472
2014	CH-02	11	27	22	19	17	3	0	40	38	168
2014	CH-03	11	26	20	23	17	3	0	38	41	182
2014	CH-04	16	26	19	20	17	2	0	43	38	72
2014	CH-05	19	25	24	16	16	0	0	43	33	35
2011	CH	18	34	19	16	10	1	1	53	27	560
2011	CH-01	20	33	19	13	7	0	7	58	21	15
2011	CH-02	14	35	17	19	12	3	0	51	32	214
2011	CH-03	21	33	16	17	13	0	0	54	30	200
2011	CH-04	20	30	32	9	8	0	1	50	17	66
2011	CH-05	20	32	28	18	2	0	0	52	20	48
2008	CH	16	38	19	14	10	2	0	55	25	483
2008	CH-01	17	32	13	26	13	0	0	49	38	16
2008	CH-02	11	34	26	13	13	2	1	47	27	177
2008	CH-03	19	41	13	15	10	1	0	61	26	191
2008	CH-04	18	33	21	16	8	5	0	53	25	49
2008	CH-05	21	53	9	9	3	3	3	79	12	34

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	23	20	19	21	2	1	37	42	342
2018	CH-02	9	20	19	26	23	2	1	30	51	105
2018	CH-03	13	22	21	21	20	2	0	35	43	142
2018	CH-04	11	36	17	12	21	2	2	48	35	57
2017	CH	14	22	17	21	23	2	1	37	46	381
2017	CH-02	11	21	17	25	25	2	1	32	51	129
2017	CH-03	14	25	18	19	21	2	1	40	42	156
2017	CH-04	14	26	20	12	25	2	0	41	38	48
2017	CH-05	22	16	19	26	16	0	0	39	42	30
2014	CH	12	21	15	22	27	1	1	34	51	473
2014	CH-02	11	17	12	29	31	1	0	27	61	169
2014	CH-03	9	23	17	20	28	2	1	33	49	182
2014	CH-04	14	20	16	19	27	1	4	36	48	72
2014	CH-05	24	33	16	16	8	0	3	58	25	35
2011	CH	16	23	15	17	24	3	2	41	43	560
2011	CH-01	26	13	26	7	20	0	7	42	30	15
2011	CH-02	10	20	16	23	25	5	0	32	51	214
2011	CH-03	20	25	15	14	25	1	1	46	39	200
2011	CH-04	15	30	14	12	26	0	3	47	39	66
2011	CH-05	20	24	12	14	20	2	8	49	38	48
2008	CH	15	29	16	17	20	2	2	45	38	484
2008	CH-01	6	32	6	25	25	6	0	40	53	16
2008	CH-02	13	27	17	19	22	2	1	41	42	178
2008	CH-03	21	30	15	15	18	1	0	51	33	191
2008	CH-04	8	31	14	17	24	4	2	41	44	49
2008	CH-05	15	33	17	15	12	3	6	52	29	34

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	35	26	11	7	5	0	54	19	342
2018	CH-02	10	29	40	8	6	6	0	42	15	105
2018	CH-03	17	33	23	13	9	4	0	52	24	142
2018	CH-04	16	49	14	9	5	7	0	69	15	57
2017	CH	17	37	22	13	6	5	0	57	20	381
2017	CH-02	14	44	19	9	7	7	1	63	17	129
2017	CH-03	18	32	27	12	5	6	0	53	19	156
2017	CH-04	12	39	25	19	2	4	0	53	21	48
2017	CH-05	20	41	14	22	3	0	0	61	26	30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	37	34	17	5	2	4	1	75	7	338
2018	CH-02	33	41	19	3	2	2	1	76	5	105
2018	CH-03	33	36	15	7	3	5	1	74	10	141
2018	CH-04	51	23	14	4	0	6	2	80	4	55
2017	CH	38	37	14	3	3	5	1	80	6	381
2017	CH-02	33	43	15	2	4	2	1	78	6	129
2017	CH-03	36	36	17	2	3	5	1	77	5	156
2017	CH-04	49	27	6	4	2	11	0	86	7	48
2017	CH-05	39	44	7	6	3	0	0	84	9	30
2014	CH	41	40	10	2	3	4	0	84	5	473
2014	CH-02	40	44	9	3	2	1	1	86	5	169
2014	CH-03	39	37	9	3	4	7	0	83	7	182
2014	CH-04	42	32	18	2	3	4	0	76	5	72
2014	CH-05	41	45	8	0	0	5	0	91	0	35

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	39	38	15	4	2	2	1	79	6	337
2018	CH-02	41	36	15	6	2	0	0	77	8	102
2018	CH-03	34	40	16	4	2	3	1	77	6	141
2018	CH-04	45	39	11	2	2	2	0	85	4	56
2017	CH	36	45	11	4	2	2	0	83	6	380
2017	CH-02	37	42	13	5	2	2	0	80	8	129
2017	CH-03	34	45	12	4	1	2	1	81	6	156
2017	CH-04	35	48	6	4	2	4	0	87	7	47
2017	CH-05	35	51	10	0	3	0	0	86	3	30
2014	CH	40	41	10	3	3	2	0	83	6	473
2014	CH-02	43	42	10	2	2	1	0	86	5	169
2014	CH-03	41	37	11	4	4	3	0	80	8	182
2014	CH-04	34	41	13	4	3	5	0	79	7	72
2014	CH-05	33	56	8	3	0	0	0	89	3	35
2011	CH	31	44	12	5	4	4	1	78	10	560
2011	CH-01	41	46	6	0	0	7	0	93	0	15
2011	CH-02	30	44	13	5	4	3	0	77	9	214
2011	CH-03	34	40	12	5	5	3	1	77	10	200
2011	CH-04	21	45	19	6	4	5	0	70	11	66
2011	CH-05	27	55	2	14	2	0	0	82	16	48

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	43	39	12	4	2	1	0	82	6	337
2018	CH-02	38	47	11	2	2	0	0	85	3	105
2018	CH-03	40	36	15	5	4	1	0	76	9	139
2018	CH-04	54	34	7	2	2	2	0	89	4	56
2017	CH	45	36	10	5	3	0	0	82	8	379
2017	CH-02	41	42	13	1	3	0	0	83	4	128
2017	CH-03	45	36	9	7	3	1	0	81	10	155
2017	CH-04	56	30	8	6	0	0	0	86	6	48
2017	CH-05	42	33	14	12	0	0	0	74	12	30
2014	CH	43	39	11	4	2	0	0	83	6	473
2014	CH-02	42	41	11	3	2	0	0	84	5	169
2014	CH-03	43	40	10	3	4	1	0	83	7	182
2014	CH-04	43	35	12	6	1	1	1	80	8	72
2014	CH-05	47	35	16	3	0	0	0	82	3	35
2011	CH	36	38	13	7	4	1	0	75	11	560
2011	CH-01	53	26	14	7	0	0	0	79	7	15
2011	CH-02	35	39	14	8	3	1	0	75	11	214
2011	CH-03	39	38	13	6	4	0	0	77	10	200
2011	CH-04	38	30	14	11	6	1	0	69	17	66
2011	CH-05	30	45	18	6	2	0	0	74	8	48
2008	CH	32	43	12	9	4	1	0	76	13	483
2008	CH-01	24	33	18	19	6	0	0	58	25	16
2008	CH-02	30	46	12	8	3	1	0	76	11	177
2008	CH-03	34	41	9	12	3	1	0	75	15	191
2008	CH-04	27	44	14	6	8	0	0	71	14	49
2008	CH-05	39	47	9	3	0	3	0	88	3	34

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	33	33	22	7	5	0	0	66	12	336
2018	CH-02	29	40	21	6	4	0	0	69	10	104
2018	CH-03	30	30	25	6	8	1	0	61	14	139
2018	CH-04	41	29	24	4	3	0	0	69	7	55
2017	CH	37	33	17	8	5	0	0	70	13	381
2017	CH-02	38	34	21	4	4	0	0	72	7	129
2017	CH-03	37	31	14	12	5	1	0	69	17	156
2017	CH-04	32	41	14	9	4	0	0	73	13	48
2017	CH-05	39	35	20	3	3	0	0	73	6	30
2014	CH	25	40	19	10	5	1	0	66	15	473
2014	CH-02	28	44	17	7	4	1	0	73	11	169
2014	CH-03	21	40	23	9	6	1	0	61	15	182
2014	CH-04	22	37	20	8	11	1	1	60	19	72
2014	CH-05	35	32	14	19	0	0	0	67	19	35
2011	CH	29	39	20	6	4	1	1	69	11	559
2011	CH-01	41	32	20	7	0	0	0	73	7	15
2011	CH-02	31	39	16	8	4	0	0	71	12	214
2011	CH-03	31	37	20	5	5	1	0	69	11	200
2011	CH-04	17	43	29	6	3	2	0	61	10	65
2011	CH-05	28	38	26	4	4	0	0	66	8	48

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	30	38	18	10	4	0	0	68	14	340
2018	CH-02	25	45	19	6	4	0	0	70	11	105
2018	CH-03	27	35	20	13	5	1	0	62	18	141
2018	CH-04	38	38	14	7	3	0	0	75	10	56
2017	CH	35	36	17	7	4	0	0	71	12	381
2017	CH-02	35	38	20	4	4	0	0	73	7	129
2017	CH-03	35	36	16	9	4	0	0	71	14	156
2017	CH-04	32	34	24	6	4	0	0	66	9	48
2017	CH-05	35	41	14	7	3	0	0	77	10	30
2014	CH	24	41	20	10	5	0	0	66	14	473
2014	CH-02	25	46	15	11	4	0	0	71	15	169
2014	CH-03	21	41	24	7	7	1	0	63	14	182
2014	CH-04	26	35	21	12	5	1	0	61	17	72
2014	CH-05	35	32	20	13	0	0	0	67	13	35
2011	CH	25	42	18	10	4	0	1	68	14	558
2011	CH-01	27	59	7	0	7	0	0	86	7	15
2011	CH-02	27	42	14	11	5	0	0	70	16	213
2011	CH-03	27	38	22	9	4	0	0	65	13	200
2011	CH-04	18	42	25	14	2	0	0	60	15	66
2011	CH-05	24	42	22	8	4	0	0	66	12	47
2008	CH	26	40	17	10	5	0	0	67	16	484
2008	CH-01	18	38	18	25	0	0	0	56	25	16
2008	CH-02	27	38	19	10	5	1	0	66	15	178
2008	CH-03	28	39	16	13	4	0	0	67	17	191
2008	CH-04	17	50	15	2	13	0	2	69	15	49
2008	CH-05	36	50	3	6	6	0	0	86	11	34

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	24	25	25	12	9	5	1	51	22	340
2018	CH-02	22	20	30	16	8	4	1	44	25	105
2018	CH-03	19	31	25	10	10	5	0	53	21	141
2018	CH-04	34	19	28	7	5	4	2	57	13	56
2017	CH	29	27	19	12	7	5	0	60	20	381
2017	CH-02	26	31	21	10	6	6	0	61	17	129
2017	CH-03	29	25	20	13	8	4	0	57	22	156
2017	CH-04	28	30	22	8	3	8	0	63	13	48
2017	CH-05	38	22	13	27	0	0	0	60	27	30
2014	CH	26	25	23	13	9	4	0	54	22	473
2014	CH-02	26	26	25	12	8	3	0	53	20	169
2014	CH-03	24	24	22	13	11	7	0	51	25	182
2014	CH-04	27	23	24	13	9	4	0	52	24	72
2014	CH-05	38	32	8	11	6	3	3	74	17	35
2011	CH	28	26	20	12	8	5	1	58	21	560
2011	CH-01	40	25	28	7	0	0	0	65	7	15
2011	CH-02	30	23	21	10	9	7	0	56	20	214
2011	CH-03	29	30	16	14	8	3	0	60	23	200
2011	CH-04	24	28	25	12	5	5	2	56	18	66
2011	CH-05	26	25	22	14	6	4	4	55	21	48
2008	CH	25	34	19	10	8	5	0	61	19	481
2008	CH-01	24	25	14	18	13	6	0	52	33	16
2008	CH-02	24	37	17	11	7	5	0	63	19	178
2008	CH-03	26	32	19	10	6	5	0	62	18	189
2008	CH-04	16	35	23	4	18	4	0	53	23	49
2008	CH-05	40	27	18	6	9	0	0	68	15	33

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CH	17	47	36	341
2018	CH-02	16	41	42	104
2018	CH-03	19	45	35	142
2018	CH-04	12	55	33	57
2017	CH	17	54	29	381
2017	CH-02	15	59	26	129
2017	CH-03	18	54	28	156
2017	CH-04	12	50	38	48
2017	CH-05	27	47	26	30
2014	CH	17	44	39	473
2014	CH-02	13	45	42	169
2014	CH-03	22	42	36	182
2014	CH-04	20	39	41	72
2014	CH-05	3	60	37	35
2011	CH	20	46	35	559
2011	CH-01	34	45	21	15
2011	CH-02	17	49	34	214
2011	CH-03	20	46	34	199
2011	CH-04	8	52	40	66
2011	CH-05	40	30	30	48

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CH	20	18	41	9	0	12	57
2018	CH-02	11	23	56	5	0	6	16
2018	CH-03	18	15	39	10	0	18	26
2017	CH	14	45	24	8	3	6	64
2017	CH-02	9	53	26	6	0	6	19
2017	CH-03	15	46	28	4	4	3	27
2014	CH	28	20	29	13	9999	10	82
2014	CH-02	18	18	37	18	9999	8	22
2014	CH-03	30	25	27	14	9999	4	42
2014	CH-04	27	7	34	7	9999	25	14
2011	CH	26	26	25	9	9999	13	108
2011	CH-02	19	32	32	8	9999	9	37
2011	CH-03	25	25	28	13	9999	10	40
2011	CH-05	45	20	19	5	9999	10	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	10	90	342
2018	CH-02	10	90	105
2018	CH-03	11	89	142
2018	CH-04	11	89	57

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CH	43	33
2018	CH-02	55	11
2018	CH-03	38	14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CH	72	33

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	CH	33
2018	CH-02	11
2018	CH-03	14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Total responses
2018	CH	33
2018	CH-02	11
2018	CH-03	14

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Total responses
2018	CH	33
2018	CH-02	11
2018	CH-03	14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CH	26	33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CH	44	33
2018	CH-03	57	14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CH	45	33
2018	CH-02	55	11
2018	CH-03	53	14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CH	30	33
2018	CH-03	31	14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CH	41	33
2018	CH-03	63	14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CH	53	33
2018	CH-03	49	14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CH	28	33
2018	CH-03	30	14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	CH	33
2018	CH-02	11
2018	CH-03	14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CH	49	33
2018	CH-02	44	11
2018	CH-03	69	14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CH	19	33

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CH	35	32
2018	CH-03	48	13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CH	32	32
2018	CH-02	44	11

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2018	CH	32
2018	CH-02	11
2018	CH-03	13

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CH	28	32

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CH	24	32

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CH	13	32

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CH	16	32

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Total responses
2018	CH	32
2018	CH-02	11
2018	CH-03	13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CH	24	32

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CH	46	32
2018	CH-03	67	13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	CH	32
2018	CH-02	11
2018	CH-03	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CH	69	32

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	16	22	8	2	30	8	47	17	341
2018	CH-02	9	16	25	8	3	31	9	41	18	105
2018	CH-03	13	14	21	9	2	33	9	46	18	142
2018	CH-04	12	20	19	4	4	35	7	55	12	57
2017	CH	15	13	18	7	6	32	8	47	22	380
2017	CH-02	17	13	18	5	4	36	6	52	17	129
2017	CH-03	12	16	16	5	7	34	9	50	21	155
2017	CH-04	13	8	14	12	4	38	11	40	33	48
2017	CH-05	19	10	27	9	13	13	10	38	28	30
2014	CH	14	16	19	4	7	30	9	49	19	472
2014	CH-02	10	13	20	5	10	31	11	39	26	169
2014	CH-03	11	20	16	4	7	31	11	53	18	181
2014	CH-04	21	16	18	4	4	31	5	58	13	72
2014	CH-05	33	14	21	5	3	22	3	62	10	35

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	37	21	5	2	7	1	69	8	340
2018	CH-02	23	39	21	7	2	8	0	68	9	105
2018	CH-03	26	38	21	5	1	8	1	70	7	142
2018	CH-04	30	37	19	2	2	9	2	74	4	56
2017	CH	28	33	20	4	4	12	0	69	9	381
2017	CH-02	31	36	19	2	1	10	0	75	4	129
2017	CH-03	24	31	20	5	5	15	0	65	11	156
2017	CH-04	27	33	20	4	2	14	0	70	7	48
2017	CH-05	32	36	16	10	6	0	0	68	16	30
2014	CH	26	29	19	5	5	15	1	65	12	473
2014	CH-02	22	29	21	7	6	13	2	59	16	169
2014	CH-03	27	29	16	5	6	17	0	68	13	182
2014	CH-04	30	24	18	5	1	21	0	68	9	72
2014	CH-05	36	25	26	2	0	11	0	68	2	35
2011	CH	27	39	13	6	4	10	1	74	11	558
2011	CH-01	26	54	7	0	0	13	0	92	0	15
2011	CH-02	26	39	15	6	4	8	1	72	11	213
2011	CH-03	27	39	10	7	5	11	0	74	14	199
2011	CH-04	24	32	18	8	0	18	0	68	9	66
2011	CH-05	26	47	16	4	0	8	0	78	5	48

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	7	93	339
2018	CH-02	6	94	105
2018	CH-03	9	91	139

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CH	35	22

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CH	76	22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CH	38	22

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CH	27	22

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CH	45	22

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	CH	24	22

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	CH	30	22

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CH	55	22

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CH	41	22
2018	CH-03	60	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CH	0	22
2018	CH-03	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	15	23	3	2	33	9	51	9	341
2018	CH-02	8	20	21	6	1	33	11	50	12	105
2018	CH-03	17	12	23	3	3	34	9	49	10	141
2018	CH-04	8	18	18	2	2	44	9	55	8	57
2017	CH	14	18	18	3	3	36	8	57	10	381
2017	CH-02	20	19	16	1	3	34	7	65	8	129
2017	CH-03	9	22	17	1	3	40	8	60	8	156
2017	CH-04	8	8	14	11	2	44	12	38	29	48
2017	CH-05	19	19	24	6	0	23	10	56	9	30
2014	CH	14	16	18	3	2	36	11	56	9	471
2014	CH-02	12	13	20	5	2	36	12	47	14	169
2014	CH-03	12	20	16	2	2	39	9	61	8	180
2014	CH-04	14	14	21	3	1	35	10	53	7	72
2014	CH-05	25	19	16	0	0	27	13	73	0	35

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	36	19	4	2	10	2	72	7	342
2018	CH-02	23	43	14	6	3	10	1	74	10	105
2018	CH-03	27	33	22	3	3	10	2	68	8	142
2018	CH-04	31	36	16	2	0	14	2	79	2	57
2017	CH	28	34	17	3	2	15	1	73	6	380
2017	CH-02	34	34	17	2	2	9	2	76	5	129
2017	CH-03	24	35	15	2	2	22	1	76	5	155
2017	CH-04	19	37	16	7	2	20	0	70	11	48
2017	CH-05	29	39	23	6	0	3	0	70	6	30
2014	CH	27	32	17	3	2	18	2	73	6	473
2014	CH-02	27	35	17	3	2	14	2	73	6	169
2014	CH-03	25	34	13	4	1	21	1	75	7	182
2014	CH-04	27	26	20	1	1	21	3	70	4	72
2014	CH-05	30	27	24	0	0	19	0	71	0	35
2011	CH	34	34	14	4	2	11	1	78	7	558
2011	CH-01	26	54	0	7	0	13	0	92	8	15
2011	CH-02	36	34	15	3	3	8	1	77	7	214
2011	CH-03	32	32	15	5	3	13	0	73	9	198
2011	CH-04	34	27	17	2	0	19	2	77	2	66
2011	CH-05	39	51	4	2	0	2	2	94	2	48

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	26	29	14	16	0	1	41	30	340
2018	CH-02	13	32	19	14	21	0	2	46	35	104
2018	CH-03	18	22	31	14	14	0	1	40	28	141
2018	CH-04	9	28	36	18	9	0	0	37	27	57
2017	CH	16	27	21	16	16	1	3	45	33	379
2017	CH-02	15	27	24	15	18	0	1	43	33	128
2017	CH-03	16	31	19	14	14	2	3	50	30	156
2017	CH-04	18	22	22	14	19	0	4	42	34	48
2017	CH-05	14	25	20	28	10	0	3	40	39	30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	8	27	35	17	13	0	0	35	30	341
2018	CH-02	11	36	29	14	10	0	1	47	24	105
2018	CH-03	9	23	33	19	17	0	0	32	35	141
2018	CH-04	2	20	50	18	11	0	0	21	28	57
2017	CH	11	25	31	19	13	0	1	36	33	380
2017	CH-02	11	28	33	17	11	0	0	39	28	129
2017	CH-03	11	25	28	20	15	1	1	36	36	155
2017	CH-04	0	27	35	27	12	0	0	27	38	48
2017	CH-05	10	26	33	15	16	0	0	36	31	30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	38	27	11	7	2	1	53	19	337
2018	CH-02	18	46	23	6	7	0	1	64	12	104
2018	CH-03	14	36	26	10	9	3	2	53	20	140
2018	CH-04	8	35	31	17	7	2	0	44	25	55
2017	CH	20	33	25	12	6	1	3	55	19	380
2017	CH-02	22	43	24	5	5	0	1	66	10	129
2017	CH-03	22	27	24	14	5	2	6	53	21	155
2017	CH-04	12	27	31	22	9	0	0	39	30	48
2017	CH-05	3	46	28	23	0	0	0	49	23	30

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	28	24	17	18	0	1	41	35	338
2018	CH-02	17	30	26	13	13	0	1	47	27	103
2018	CH-03	13	24	23	16	24	0	1	37	40	140
2018	CH-04	7	27	29	24	12	0	0	34	36	57
2017	CH	14	22	26	17	19	1	1	37	37	381
2017	CH-02	13	26	29	16	15	0	2	40	31	129
2017	CH-03	14	21	19	18	24	2	1	36	44	156
2017	CH-04	8	21	35	16	18	2	0	30	34	48
2017	CH-05	10	20	31	23	16	0	0	30	39	30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	42	28	11	5	3	1	11	79	9	339
2018	CH-02	53	25	10	2	2	1	8	86	4	104
2018	CH-03	42	22	10	8	4	1	14	75	13	140
2018	CH-04	33	39	10	2	4	0	12	82	6	57
2017	CH	41	27	14	3	4	0	10	76	8	381
2017	CH-02	50	27	12	2	1	0	9	84	3	129
2017	CH-03	36	27	12	6	5	1	13	74	13	156
2017	CH-04	39	23	20	2	7	0	8	69	9	48
2017	CH-05	22	45	20	0	6	0	6	72	7	30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	25	31	26	9	7	0	1	57	17	340
2018	CH-02	29	37	18	7	8	0	0	66	16	104
2018	CH-03	28	23	29	10	8	0	1	52	19	141
2018	CH-04	16	37	32	9	5	0	0	53	15	57
2017	CH	25	36	22	10	7	0	1	61	16	377
2017	CH-02	29	38	20	7	5	0	1	68	12	126
2017	CH-03	22	35	23	11	8	1	1	58	19	156
2017	CH-04	30	26	23	15	7	0	0	56	21	48
2017	CH-05	13	45	29	6	6	0	0	58	12	30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	19	35	32	7	4	1	1	56	12	341
2018	CH-02	15	35	38	7	4	2	0	51	11	105
2018	CH-03	21	33	34	7	3	1	1	55	10	141
2018	CH-04	23	45	19	9	3	0	0	68	12	57
2017	CH	24	34	25	11	4	1	1	59	16	375
2017	CH-02	30	36	23	9	2	1	0	66	11	126
2017	CH-03	22	37	23	11	4	1	2	61	15	154
2017	CH-04	22	29	33	14	2	0	0	51	16	48
2017	CH-05	10	29	39	16	7	0	0	39	22	30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	18	33	30	10	6	1	1	52	17	341
2018	CH-02	21	32	30	10	5	2	1	54	15	105
2018	CH-03	18	33	30	9	7	1	1	52	17	141
2018	CH-04	16	40	27	12	4	0	2	57	16	57
2017	CH	20	38	22	12	5	1	2	60	17	374
2017	CH-02	22	44	19	9	5	0	2	67	14	124
2017	CH-03	23	34	23	12	3	1	3	60	16	156
2017	CH-04	11	43	26	18	0	2	0	55	19	48
2017	CH-05	13	34	27	20	7	0	0	47	26	30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	24	38	22	11	3	1	1	64	14	340
2018	CH-02	22	37	24	11	4	2	1	60	16	105
2018	CH-03	24	39	24	7	4	1	2	65	11	141
2018	CH-04	25	44	14	16	2	0	0	68	18	57
2017	CH	27	38	21	8	4	1	2	66	13	377
2017	CH-02	28	41	18	7	3	1	2	71	10	126
2017	CH-03	27	38	20	7	3	1	3	68	11	156
2017	CH-04	27	31	31	7	4	0	0	59	11	48
2017	CH-05	20	38	17	22	3	0	0	57	26	30

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	33	23	10	5	1	1	62	15	340
2018	CH-02	32	36	20	8	3	2	0	69	11	105
2018	CH-03	31	30	21	11	6	1	1	61	18	140
2018	CH-04	16	40	24	12	5	2	0	57	18	57
2017	CH	29	31	22	11	4	1	2	62	15	375
2017	CH-02	29	36	23	9	2	1	1	66	11	126
2017	CH-03	30	28	20	12	3	1	4	62	16	154
2017	CH-04	27	28	22	15	9	0	0	55	23	48
2017	CH-05	16	39	29	7	6	3	0	57	13	30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	49	27	12	5	3	1	3	79	9	341
2018	CH-02	52	31	11	3	2	2	0	84	5	105
2018	CH-03	44	28	10	8	3	1	5	77	12	141
2018	CH-04	53	24	12	3	5	0	2	79	9	57
2017	CH	46	27	14	5	5	1	2	75	10	381
2017	CH-02	48	28	16	3	4	0	1	77	7	129
2017	CH-03	43	25	14	8	6	1	3	70	15	156
2017	CH-04	42	38	11	4	2	0	2	83	6	48
2017	CH-05	53	14	20	3	3	0	6	71	7	30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	69	13	3	3	3	1	7	90	7	341
2018	CH-02	71	18	1	4	1	2	3	94	5	105
2018	CH-03	66	12	5	3	3	1	10	87	7	141
2018	CH-04	69	12	4	3	3	0	9	89	7	57

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	67	14	6	3	2	2	5	88	5	339
2018	CH-02	63	21	7	4	2	2	2	87	6	103
2018	CH-03	70	9	7	2	3	3	7	87	5	141
2018	CH-04	72	12	4	2	2	0	9	92	4	57
2017	CH	66	14	6	3	3	1	6	86	7	381
2017	CH-02	69	16	5	3	2	0	5	89	6	129
2017	CH-03	62	14	8	3	4	1	8	83	9	156
2017	CH-04	73	17	6	2	0	0	2	92	2	48
2017	CH-05	59	16	6	6	3	0	10	83	10	30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	50	32	11	4	2	1	1	83	6	340
2018	CH-02	43	36	13	5	3	1	0	79	8	105
2018	CH-03	53	29	9	5	1	1	2	85	6	141
2018	CH-04	49	39	9	0	4	0	0	87	4	57
2017	CH	51	28	9	4	3	0	5	83	7	381
2017	CH-02	48	30	11	6	1	0	5	81	7	129
2017	CH-03	52	28	9	3	3	0	5	84	6	156
2017	CH-04	55	32	6	0	2	0	4	91	2	48
2017	CH-05	42	25	14	10	6	0	3	70	16	30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	47	28	11	7	4	0	2	76	12	339
2018	CH-02	36	35	17	7	4	1	1	72	12	104
2018	CH-03	53	26	7	6	5	0	3	81	11	141
2018	CH-04	48	23	9	16	4	0	0	71	20	57
2017	CH	53	20	12	5	5	0	4	77	10	380
2017	CH-02	52	22	11	5	4	0	5	79	10	128
2017	CH-03	55	17	14	5	4	1	5	75	10	156
2017	CH-04	55	26	10	2	4	0	2	83	7	48
2017	CH-05	48	20	13	13	3	0	3	70	16	30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	44	18	5	1	1	0	31	89	4	340
2018	CH-02	55	13	1	0	0	1	30	98	0	105
2018	CH-03	43	18	5	2	1	0	32	89	3	141
2018	CH-04	38	14	5	4	2	0	37	83	8	57
2017	CH	48	17	4	1	1	0	28	90	4	380
2017	CH-02	57	11	2	2	1	1	28	95	3	129
2017	CH-03	47	18	3	1	1	0	29	93	2	155
2017	CH-04	35	16	8	0	0	0	41	87	0	48
2017	CH-05	36	39	16	3	3	0	3	77	6	30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	68	17	5	1	0	0	8	93	1	340
2018	CH-02	72	14	5	0	0	1	8	95	0	105
2018	CH-03	67	20	4	1	1	0	7	94	2	142
2018	CH-04	61	23	7	0	0	0	9	92	0	57
2017	CH	66	15	5	2	1	1	12	92	2	380
2017	CH-02	73	10	3	2	0	0	12	95	2	129
2017	CH-03	63	15	5	2	1	1	14	91	3	156
2017	CH-04	66	15	13	0	2	0	4	84	2	47
2017	CH-05	61	30	0	0	0	0	9	100	0	30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	63	15	9	2	4	2	5	84	6	341
2018	CH-02	55	19	12	5	5	2	3	77	10	105
2018	CH-03	64	15	8	1	4	3	5	86	6	142
2018	CH-04	72	12	7	2	0	0	7	91	2	57
2017	CH	59	19	7	4	3	1	6	84	8	381
2017	CH-02	50	22	10	8	4	1	6	77	13	129
2017	CH-03	63	19	7	1	3	1	6	88	4	156
2017	CH-04	68	21	2	2	2	0	4	93	5	48
2017	CH-05	74	16	0	3	0	0	6	96	4	30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	48	33	12	4	1	1	3	83	5	341
2018	CH-02	46	32	12	8	1	1	1	79	9	105
2018	CH-03	51	34	7	2	1	0	5	90	3	142
2018	CH-04	31	39	23	3	0	2	2	73	3	57
2017	CH	48	31	11	3	1	0	5	84	5	380
2017	CH-02	48	31	16	2	2	0	2	80	4	129
2017	CH-03	48	30	9	4	1	1	8	85	5	156
2017	CH-04	37	43	11	7	0	0	2	82	7	47
2017	CH-05	67	20	5	3	0	0	3	91	4	30

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	8	35	38	15	5	0	43	20	342
2018	CH-02	12	32	39	15	3	0	44	17	105
2018	CH-03	7	35	34	17	7	0	42	24	142
2018	CH-04	5	40	39	12	4	0	46	15	57
2017	CH	8	33	43	10	6	1	40	16	380
2017	CH-02	7	41	42	5	5	0	48	10	129
2017	CH-03	6	24	49	13	5	3	31	19	156
2017	CH-04	11	37	33	10	9	0	48	19	47
2017	CH-05	6	32	46	6	10	0	38	16	30

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	7	18	44	23	8	0	1	31	24	337
2018	CH-02	6	19	44	21	11	0	0	32	24	103
2018	CH-03	8	20	44	20	7	0	1	27	28	140
2018	CH-04	5	15	52	24	4	0	0	28	21	57
2017	CH	6	13	47	23	10	0	1	33	19	381
2017	CH-02	6	6	45	32	11	0	0	43	12	129
2017	CH-03	6	16	49	16	11	1	1	28	22	156
2017	CH-04	10	12	46	25	7	0	0	31	23	48
2017	CH-05	3	16	49	27	6	0	0	33	19	30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	30	42	18	6	3	2	1	73	8	340
2018	CH-02	29	42	19	5	3	2	0	72	8	104
2018	CH-03	26	41	20	8	3	2	1	68	11	141
2018	CH-04	32	52	9	2	2	3	0	87	4	57
2017	CH	26	44	14	8	4	4	0	73	12	381
2017	CH-02	23	47	19	7	2	2	0	72	9	129
2017	CH-03	23	42	14	8	5	7	0	70	15	156
2017	CH-04	32	45	8	9	2	4	0	80	11	48
2017	CH-05	35	51	7	7	0	0	0	86	7	30

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	22	37	19	15	5	2	1	60	21	339
2018	CH-02	21	34	23	13	6	2	1	57	20	104
2018	CH-03	20	37	18	16	6	2	1	59	23	140
2018	CH-04	20	42	19	12	5	2	0	63	18	57
2017	CH	22	39	18	12	6	2	1	63	19	381
2017	CH-02	23	44	21	8	4	0	1	67	12	129
2017	CH-03	21	33	18	15	8	4	1	57	24	156
2017	CH-04	27	35	14	18	5	0	0	62	23	48
2017	CH-05	25	42	20	10	3	0	0	67	13	30

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	20	23	26	15	11	3	0	21	79	341
2018	CH-02	22	25	24	14	13	2	0	22	78	105
2018	CH-03	23	22	24	17	10	3	0	24	76	141
2018	CH-04	14	21	37	9	14	5	0	15	85	57
2017	CH	22	26	26	13	11	2	1	22	78	381
2017	CH-02	21	25	29	10	12	2	0	22	78	129
2017	CH-03	21	28	23	15	10	2	1	22	78	156
2017	CH-04	16	26	30	15	10	2	0	17	83	48
2017	CH-05	33	18	30	7	10	3	0	34	66	30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	15	259
2018	CH-02	17	80
2018	CH-03	16	103
2018	CH-04	13	46
2017	CH	15	286
2017	CH-02	14	97
2017	CH-03	17	118
2017	CH-04	15	39
2017	CH-05	0	20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	46	259
2018	CH-02	41	80
2018	CH-03	41	103
2018	CH-04	55	46
2017	CH	46	286
2017	CH-02	40	97
2017	CH-03	49	118
2017	CH-04	48	39
2017	CH-05	54	20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	15	259
2018	CH-02	14	80
2018	CH-03	14	103
2018	CH-04	13	46
2017	CH	12	286
2017	CH-02	15	97
2017	CH-03	9	118
2017	CH-04	13	39
2017	CH-05	11	20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CH	38	259
2018	CH-02	25	80
2018	CH-03	46	103
2018	CH-04	48	46
2017	CH	44	286
2017	CH-02	41	97
2017	CH-03	41	118
2017	CH-04	62	39
2017	CH-05	57	20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CH	8	259
2018	CH-02	8	80
2018	CH-03	8	103
2018	CH-04	13	46
2017	CH	7	286
2017	CH-02	9	97
2017	CH-03	8	118
2017	CH-04	5	39
2017	CH-05	0	20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CH	51	259
2018	CH-02	49	80
2018	CH-03	49	103
2018	CH-04	59	46

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CH	28	259
2018	CH-02	27	80
2018	CH-03	37	103
2018	CH-04	19	46
2017	CH	47	286
2017	CH-02	49	97
2017	CH-03	52	118
2017	CH-04	30	39
2017	CH-05	30	20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CH	2	33	24	15	6	20	252
2018	CH-02	1	38	27	16	0	18	79
2018	CH-03	2	35	20	15	8	21	98
2018	CH-04	0	28	28	20	7	18	46
2017	CH	4	53	18	11	3	12	280
2017	CH-02	5	53	15	8	2	17	95
2017	CH-03	5	54	17	11	2	12	116
2017	CH-04	0	58	15	15	7	5	39
2017	CH-05	0	39	38	17	0	6	19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	28	72	257
2018	CH-02	41	59	80
2018	CH-03	24	76	101
2018	CH-04	19	81	46

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	5	19	23	19	27	3	3	26	50	258
2018	CH-02	6	19	21	21	26	4	4	28	50	80
2018	CH-03	3	19	22	19	31	3	3	23	53	102
2018	CH-04	6	23	22	21	24	3	0	30	47	46
2017	CH	10	25	17	17	19	3	9	39	41	289
2017	CH-02	11	30	20	16	13	0	10	45	32	99
2017	CH-03	9	16	14	17	28	7	9	29	54	118
2017	CH-04	8	33	22	15	15	3	5	44	32	39
2017	CH-05	5	24	26	30	10	5	0	31	42	20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	3	10	19	18	47	1	3	13	68	258
2018	CH-02	3	11	12	26	45	1	2	14	74	80
2018	CH-03	2	11	21	14	49	0	3	14	65	102
2018	CH-04	2	8	22	13	50	3	2	11	66	46
2017	CH	2	11	12	21	43	3	7	15	71	289
2017	CH-02	3	14	14	21	40	1	7	18	66	99
2017	CH-03	2	13	10	19	45	4	8	17	72	118
2017	CH-04	2	3	15	22	44	8	7	6	77	39
2017	CH-05	0	10	15	24	46	5	0	10	74	20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	41	15	15	8	7	3	11	65	18	339
2018	CH-02	39	22	16	5	7	4	8	69	14	105
2018	CH-03	37	13	16	11	6	3	15	60	21	139
2018	CH-04	47	11	11	14	4	2	12	67	20	57

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CH

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.