2018 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 26 7 12 5 0 0 77 16 45
2018 Has not served in the Canadian military 46 38 8 6 2 0 0 84 8 836
2017 Has served in the Canadian military 52 35 3 7 0 2 0 89 8 49
2017 Has not served in the Canadian military 44 40 7 6 3 0 0 84 9 809

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 19 7 13 12 0 0 69 25 45
2018 Has not served in the Canadian military 42 35 10 9 4 0 0 77 13 841
2017 Has served in the Canadian military 41 38 5 8 9 0 0 79 17 50
2017 Has not served in the Canadian military 39 34 11 9 7 1 0 73 16 809

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 74 14 5 5 2 0 0 88 7 45
2018 Has not served in the Canadian military 58 31 8 2 0 0 0 90 2 834
2017 Has served in the Canadian military 60 30 7 3 0 0 0 90 3 50
2017 Has not served in the Canadian military 59 31 7 1 1 0 0 90 3 806

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 21 10 11 5 0 0 74 16 45
2018 Has not served in the Canadian military 51 33 9 4 2 0 0 85 6 840
2017 Has served in the Canadian military 48 34 11 7 0 0 0 82 7 50
2017 Has not served in the Canadian military 49 35 9 5 2 0 0 83 8 805

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 24 5 11 9 0 0 75 20 45
2018 Has not served in the Canadian military 48 28 12 7 5 0 0 76 12 843
2017 Has served in the Canadian military 53 26 7 6 6 2 0 80 12 50
2017 Has not served in the Canadian military 46 27 14 7 6 1 0 73 12 806

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 23 5 14 9 0 0 72 23 44
2018 Has not served in the Canadian military 48 30 11 7 4 0 0 78 11 835
2017 Has served in the Canadian military 53 28 9 2 8 0 0 81 10 50
2017 Has not served in the Canadian military 46 30 12 8 4 0 0 76 12 805

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 20 19 12 8 2 2 59 21 45
2018 Has not served in the Canadian military 42 23 15 9 8 2 0 66 18 841
2017 Has served in the Canadian military 46 13 16 14 10 2 0 60 24 50
2017 Has not served in the Canadian military 41 21 17 9 9 3 1 65 18 806
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 24 5 7 10 5 3 77 18 43
2018 Has not served in the Canadian military 53 26 7 7 3 3 2 82 11 839
2017 Has served in the Canadian military 56 24 4 2 12 0 2 81 14 50
2017 Has not served in the Canadian military 49 28 10 5 4 2 2 80 10 808

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 25 12 5 7 2 3 75 13 43
2018 Has not served in the Canadian military 50 29 8 6 4 1 1 81 11 839
2017 Has served in the Canadian military 51 29 4 5 10 0 2 81 15 50
2017 Has not served in the Canadian military 47 33 9 6 4 1 2 81 10 806

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 25 10 5 7 2 3 77 13 43
2018 Has not served in the Canadian military 53 27 9 5 5 0 1 81 10 838
2017 Has served in the Canadian military 61 21 2 4 10 0 2 84 15 50
2017 Has not served in the Canadian military 54 25 9 7 4 0 1 80 11 806

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 23 20 7 9 0 2 63 16 45
2018 Has not served in the Canadian military 37 32 13 9 6 3 1 72 15 840
2017 Has served in the Canadian military 45 30 11 2 10 2 0 77 12 50
2017 Has not served in the Canadian military 37 31 13 9 7 3 0 70 16 809

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 25 12 14 10 0 2 63 25 45
2018 Has not served in the Canadian military 37 32 12 10 7 1 1 70 18 838
2017 Has served in the Canadian military 37 33 7 9 11 2 0 72 21 50
2017 Has not served in the Canadian military 37 29 14 11 7 2 0 67 18 806

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 23 21 14 11 0 2 53 26 45
2018 Has not served in the Canadian military 26 32 16 14 8 3 1 61 23 838
2017 Has served in the Canadian military 33 33 8 15 10 2 0 67 25 49
2017 Has not served in the Canadian military 29 31 15 12 9 4 0 62 22 808

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 18 20 11 13 2 2 53 25 45
2018 Has not served in the Canadian military 25 35 14 15 8 2 1 61 24 839
2017 Has served in the Canadian military 32 38 12 8 10 0 0 70 18 50
2017 Has not served in the Canadian military 27 34 12 15 9 2 0 63 25 808
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 24 15 5 17 3 0 63 22 44
2018 Has not served in the Canadian military 39 34 12 8 6 0 0 73 14 839
2017 Has served in the Canadian military 26 47 11 8 8 0 0 73 16 50
2017 Has not served in the Canadian military 36 36 12 9 7 0 0 72 16 808

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 30 9 6 14 0 0 72 19 44
2018 Has not served in the Canadian military 36 42 11 7 4 0 0 78 12 841
2017 Has served in the Canadian military 40 34 9 9 8 0 0 74 17 50
2017 Has not served in the Canadian military 36 40 9 9 5 0 0 76 15 809

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 19 20 18 9 5 6 47 30 45
2018 Has not served in the Canadian military 17 24 18 13 9 16 4 51 26 839
2017 Has served in the Canadian military 16 30 18 11 10 10 4 55 24 50
2017 Has not served in the Canadian military 18 25 16 12 8 17 3 54 26 807

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 32 10 5 8 2 5 75 13 42
2018 Has not served in the Canadian military 48 31 9 7 3 1 2 80 11 838
2017 Has served in the Canadian military 47 27 7 11 6 0 2 75 18 50
2017 Has not served in the Canadian military 44 32 10 8 4 0 1 77 13 808

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 20 23 7 8 0 5 60 16 21
2018 Has not served in the Canadian military 38 25 15 7 3 1 11 72 11 236
2017 Has served in the Canadian military 27 48 6 5 10 0 5 79 15 20
2017 Has not served in the Canadian military 40 30 10 7 4 1 8 76 12 230

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 38 4 6 4 0 0 86 10 45
2018 Has not served in the Canadian military 37 41 9 8 4 0 2 80 12 844
2017 Has served in the Canadian military 39 36 13 8 4 0 0 75 12 49
2017 Has not served in the Canadian military 41 35 8 8 6 1 1 77 14 808

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 66 16 2 2 14 0 0 82 16 45
2018 Has not served in the Canadian military 53 36 6 3 2 0 0 89 5 841
2017 Has served in the Canadian military 55 25 6 15 0 0 0 79 15 50
2017 Has not served in the Canadian military 53 32 8 4 2 0 0 86 7 807

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 65 15 6 3 12 0 0 80 15 44
2018 Has not served in the Canadian military 55 34 6 3 2 0 0 89 5 834
2017 Has served in the Canadian military 61 25 4 7 2 0 0 86 10 50
2017 Has not served in the Canadian military 55 33 5 4 2 0 0 89 6 808

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 28 13 10 5 0 0 72 15 45
2018 Has not served in the Canadian military 33 32 13 12 7 3 0 67 19 834
2017 Has served in the Canadian military 41 32 10 7 8 2 0 75 15 50
2017 Has not served in the Canadian military 37 31 11 10 6 5 0 71 17 807

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 19 9 27 21 2 11 34 55 45
2018 Has not served in the Canadian military 18 23 15 14 21 3 6 46 38 838
2017 Has served in the Canadian military 18 17 23 13 22 2 6 39 37 50
2017 Has not served in the Canadian military 19 20 11 17 20 4 7 45 43 805

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 16 9 17 14 0 0 60 31 45
2018 Has not served in the Canadian military 43 37 9 7 4 0 0 80 11 839
2017 Has served in the Canadian military 51 24 6 7 10 0 2 76 18 50
2017 Has not served in the Canadian military 42 35 8 10 5 0 0 77 15 806

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 16 22 9 12 0 0 58 21 45
2018 Has not served in the Canadian military 44 34 13 6 3 0 0 78 9 834
2017 Has served in the Canadian military 44 31 7 10 8 0 0 75 17 50
2017 Has not served in the Canadian military 43 34 9 8 5 0 0 78 13 804

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 20 11 13 6 0 0 70 19 44
2018 Has not served in the Canadian military 42 34 13 7 4 0 1 77 10 836
2017 Has served in the Canadian military 43 40 6 3 9 0 0 83 12 50
2017 Has not served in the Canadian military 43 33 12 6 5 0 0 77 12 806

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 23 25 5 11 0 0 59 16 45
2018 Has not served in the Canadian military 34 41 14 6 4 1 0 75 10 838
2017 Has served in the Canadian military 29 43 6 4 16 2 0 74 20 50
2017 Has not served in the Canadian military 33 37 15 9 3 2 1 72 13 805

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 25 2 12 6 0 0 80 18 45
2018 Has not served in the Canadian military 57 28 7 4 3 0 0 85 8 843
2017 Has served in the Canadian military 64 24 2 3 4 0 2 90 8 50
2017 Has not served in the Canadian military 54 29 6 6 4 0 0 84 10 809

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 20 16 11 6 0 2 66 17 45
2018 Has not served in the Canadian military 40 32 16 8 4 0 0 72 12 843
2017 Has served in the Canadian military 36 40 10 8 4 2 0 78 12 50
2017 Has not served in the Canadian military 37 34 15 7 3 0 3 74 11 809

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 32 36 33 45
2018 Has not served in the Canadian military 27 35 38 843
2017 Has served in the Canadian military 35 41 24 49
2017 Has not served in the Canadian military 28 37 35 808

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 7 5 65 14 0 8 14
2018 Has not served in the Canadian military 12 11 55 4 11 6 234
2017 Has served in the Canadian military 5 10 71 7 7 0 17
2017 Has not served in the Canadian military 13 12 51 5 14 6 229
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 71 19 2 5 2 0 0 91 7 45
2018 Has not served in the Canadian military 61 32 4 2 1 1 0 93 3 841
2017 Has served in the Canadian military 58 31 6 0 4 0 0 89 4 50
2017 Has not served in the Canadian military 54 34 5 3 3 0 0 88 7 806

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 35 11 16 6 0 0 67 22 45
2018 Has not served in the Canadian military 33 43 12 9 3 0 0 76 12 836
2017 Has served in the Canadian military 38 38 4 7 12 0 0 77 19 50
2017 Has not served in the Canadian military 37 38 11 8 4 1 0 76 13 809

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 17 27 25 23 0 0 48 26 44
2018 Has not served in the Canadian military 9 19 31 24 15 1 2 40 29 844
2017 Has served in the Canadian military 6 14 37 22 19 0 2 42 21 50
2017 Has not served in the Canadian military 9 18 37 20 12 1 3 34 28 806

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 13 28 26 21 0 0 47 25 45
2018 Has not served in the Canadian military 9 15 27 26 20 1 2 48 25 838
2017 Has served in the Canadian military 2 20 25 24 20 5 4 48 24 50
2017 Has not served in the Canadian military 7 16 25 23 22 2 5 49 24 804

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 8 18 31 27 0 0 58 24 45
2018 Has not served in the Canadian military 10 13 27 26 22 1 1 50 23 836
2017 Has served in the Canadian military 20 12 19 27 18 2 2 47 34 50
2017 Has not served in the Canadian military 10 13 24 24 23 2 5 50 24 806

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 5 16 40 33 0 0 73 10 45
2018 Has not served in the Canadian military 6 11 26 32 24 1 1 57 17 836
2017 Has served in the Canadian military 3 6 37 27 25 0 2 53 10 50
2017 Has not served in the Canadian military 5 12 27 29 22 1 3 54 18 805

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 12 22 31 30 0 0 61 17 45
2018 Has not served in the Canadian military 9 18 27 23 19 1 3 43 28 838
2017 Has served in the Canadian military 6 25 20 23 22 0 4 46 33 49
2017 Has not served in the Canadian military 12 17 26 21 18 2 4 42 31 806

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 13 33 23 24 0 0 47 20 45
2018 Has not served in the Canadian military 9 14 25 25 22 3 3 49 24 836
2017 Has served in the Canadian military 2 9 30 28 26 0 5 57 12 50
2017 Has not served in the Canadian military 8 14 26 23 21 3 5 48 24 806

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 8 31 20 29 0 0 49 20 45
2018 Has not served in the Canadian military 7 14 27 28 20 2 2 50 22 836
2017 Has served in the Canadian military 11 14 22 28 22 2 2 51 25 49
2017 Has not served in the Canadian military 8 11 29 25 20 3 4 49 20 807

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 27 9 10 7 0 0 74 17 45
2018 Has not served in the Canadian military 49 29 8 9 4 1 0 79 13 838
2017 Has served in the Canadian military 60 31 2 2 6 0 0 91 8 50
2017 Has not served in the Canadian military 50 26 9 8 6 1 0 77 14 808

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 22 10 8 5 0 0 77 13 45
2018 Has not served in the Canadian military 51 34 5 7 2 0 0 86 9 832
2017 Has served in the Canadian military 57 34 2 6 2 0 0 91 8 49
2017 Has not served in the Canadian military 53 33 5 6 3 0 0 86 9 808

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 35 12 5 5 0 0 79 9 45
2018 Has not served in the Canadian military 49 36 9 3 2 1 0 86 5 839

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 28 12 2 7 0 0 79 9 45
2018 Has not served in the Canadian military 48 32 11 4 2 2 0 82 6 838
2017 Has served in the Canadian military 50 40 4 0 2 4 0 94 2 50
2017 Has not served in the Canadian military 46 31 13 5 2 3 1 79 7 807

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 32 7 7 5 0 0 81 12 45
2018 Has not served in the Canadian military 52 32 7 5 2 1 0 85 7 841
2017 Has served in the Canadian military 63 21 7 2 5 2 0 86 7 50
2017 Has not served in the Canadian military 48 36 8 5 2 1 0 84 7 804

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 20 14 2 7 0 0 77 9 45
2018 Has not served in the Canadian military 60 28 5 4 2 0 0 89 6 839
2017 Has served in the Canadian military 63 25 2 4 4 2 0 90 8 50
2017 Has not served in the Canadian military 55 32 7 4 3 0 0 87 6 804

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 21 20 14 7 2 4 56 22 45
2018 Has not served in the Canadian military 28 28 17 10 6 7 4 63 17 839
2017 Has served in the Canadian military 42 35 5 2 8 3 4 84 11 50
2017 Has not served in the Canadian military 32 27 16 8 7 6 4 66 17 809

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 27 9 7 7 0 2 76 15 45
2018 Has not served in the Canadian military 40 33 11 9 4 2 1 75 14 838
2017 Has served in the Canadian military 56 31 5 2 5 0 2 88 7 50
2017 Has not served in the Canadian military 41 31 12 9 4 3 1 75 13 808

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 30 16 4 9 0 0 71 13 45
2018 Has not served in the Canadian military 38 32 15 9 4 2 0 71 13 837

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 21 16 4 12 8 2 64 18 45
2018 Has not served in the Canadian military 23 21 17 11 11 12 4 53 26 839
2017 Has served in the Canadian military 37 31 7 8 7 7 2 76 17 50
2017 Has not served in the Canadian military 22 19 17 12 13 12 4 49 30 808

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 15 85 45
2018 Has not served in the Canadian military 14 86 840

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 11 35 4 6 13 4 45 13 45
2018 Has not served in the Canadian military 22 15 16 6 7 27 8 56 19 840
2017 Has served in the Canadian military 30 24 11 2 6 17 9 75 11 50
2017 Has not served in the Canadian military 20 13 17 7 6 26 11 52 22 808

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 22 19 6 7 5 0 67 13 45
2018 Has not served in the Canadian military 37 27 16 5 5 10 0 72 11 837
2017 Has served in the Canadian military 49 31 13 2 2 3 0 82 4 50
2017 Has not served in the Canadian military 35 23 17 7 6 12 1 66 14 808

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 4 32 2 5 20 9 46 9 45
2018 Has not served in the Canadian military 23 13 17 2 3 34 7 62 9 841
2017 Has served in the Canadian military 32 18 13 0 2 21 13 78 3 50
2017 Has not served in the Canadian military 19 12 16 3 3 35 13 59 10 809

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 28 17 2 7 5 0 73 9 45
2018 Has not served in the Canadian military 39 26 15 3 3 13 1 75 7 840
2017 Has served in the Canadian military 52 27 12 0 2 5 2 86 2 50
2017 Has not served in the Canadian military 36 25 15 3 3 15 3 74 7 805
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 18 10 5 10 5 3 74 16 43
2018 Has not served in the Canadian military 61 23 6 4 4 1 1 86 8 838
2017 Has served in the Canadian military 67 15 4 6 6 0 2 83 13 50
2017 Has not served in the Canadian military 60 24 7 3 3 1 1 86 6 807

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 25 10 2 15 0 0 72 18 45
2018 Has not served in the Canadian military 40 36 12 7 1 3 0 79 9 842
2017 Has served in the Canadian military 42 28 10 2 6 7 4 79 9 50
2017 Has not served in the Canadian military 32 38 13 8 5 3 0 73 13 807

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 29 13 5 13 0 0 69 18 45
2018 Has not served in the Canadian military 33 33 14 11 5 3 0 68 17 844
2017 Has served in the Canadian military 33 42 12 4 5 4 0 78 9 50
2017 Has not served in the Canadian military 28 37 14 10 8 2 0 67 18 807

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 22 14 19 15 0 0 52 34 45
2018 Has not served in the Canadian military 28 29 18 10 13 0 2 58 23 840
2017 Has served in the Canadian military 40 22 18 5 10 2 2 66 15 50
2017 Has not served in the Canadian military 30 26 16 12 12 1 3 58 25 806

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 34 16 18 4 0 0 62 22 45
2018 Has not served in the Canadian military 20 31 25 14 9 0 1 51 24 839
2017 Has served in the Canadian military 26 28 26 13 3 2 2 56 18 50
2017 Has not served in the Canadian military 18 30 27 13 10 0 1 49 23 807

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 25 16 8 2 0 0 74 10 45
2018 Has not served in the Canadian military 33 31 18 10 7 0 2 64 17 835
2017 Has served in the Canadian military 31 40 20 4 3 0 2 72 7 50
2017 Has not served in the Canadian military 31 31 21 9 6 0 2 63 15 807

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 30 13 18 8 0 0 61 26 45
2018 Has not served in the Canadian military 25 23 25 13 13 1 1 48 27 838
2017 Has served in the Canadian military 36 19 14 21 6 0 3 57 28 50
2017 Has not served in the Canadian military 23 23 23 15 13 1 2 47 29 804

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 21 11 8 3 0 2 77 12 45
2018 Has not served in the Canadian military 52 21 13 6 4 0 4 77 10 836
2017 Has served in the Canadian military 55 26 7 4 6 0 2 82 10 50
2017 Has not served in the Canadian military 48 22 12 6 5 1 8 76 11 804

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 17 16 13 7 0 0 65 19 44
2018 Has not served in the Canadian military 41 28 17 7 7 0 1 69 14 841
2017 Has served in the Canadian military 51 23 17 6 3 0 0 74 9 50
2017 Has not served in the Canadian military 36 30 19 9 5 0 0 66 15 802

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 19 15 15 7 0 0 62 22 44
2018 Has not served in the Canadian military 36 34 17 6 5 1 1 71 12 836
2017 Has served in the Canadian military 44 14 18 15 6 0 2 60 21 50
2017 Has not served in the Canadian military 37 32 17 8 4 0 1 70 12 804

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 22 23 7 8 0 0 62 15 45
2018 Has not served in the Canadian military 32 33 19 10 5 0 1 66 15 837
2017 Has served in the Canadian military 39 23 23 8 6 0 2 63 14 50
2017 Has not served in the Canadian military 31 30 20 11 6 0 1 62 17 805

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 40 8 7 7 0 0 78 14 45
2018 Has not served in the Canadian military 37 31 16 11 5 0 1 68 16 835
2017 Has served in the Canadian military 43 26 7 8 12 2 2 72 21 50
2017 Has not served in the Canadian military 36 30 18 9 6 0 1 67 15 803

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 68 23 4 5 0 0 0 91 5 45
2018 Has not served in the Canadian military 39 35 14 7 3 0 1 76 10 830
2017 Has served in the Canadian military 49 27 18 2 2 0 2 78 4 49
2017 Has not served in the Canadian military 38 34 15 8 3 1 1 74 11 803

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 77 13 2 7 0 0 0 91 7 45
2018 Has not served in the Canadian military 63 21 10 3 2 0 2 85 5 828
2017 Has served in the Canadian military 68 23 7 2 0 0 0 91 2 50
2017 Has not served in the Canadian military 67 18 8 4 2 0 1 86 6 807

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 84 2 4 3 2 0 4 90 5 44
2018 Has not served in the Canadian military 78 11 5 1 1 1 3 93 2 833

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 73 11 2 7 6 0 0 84 14 45
2018 Has not served in the Canadian military 74 11 6 3 3 0 3 87 6 835
2017 Has served in the Canadian military 76 11 2 6 0 0 5 92 6 50
2017 Has not served in the Canadian military 73 11 7 3 3 0 3 86 6 805

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 26 7 5 4 2 0 83 10 43
2018 Has not served in the Canadian military 55 27 11 4 2 0 1 83 6 843
2017 Has served in the Canadian military 69 20 4 2 0 2 3 94 2 50
2017 Has not served in the Canadian military 58 27 7 4 2 0 2 86 6 806

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 22 6 5 9 0 0 79 14 44
2018 Has not served in the Canadian military 58 20 9 6 4 0 2 80 10 838
2017 Has served in the Canadian military 65 9 9 8 2 2 6 80 10 50
2017 Has not served in the Canadian military 59 20 9 6 4 0 3 81 10 805

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 17 10 0 2 3 17 85 3 43
2018 Has not served in the Canadian military 53 14 5 1 1 0 26 91 2 833
2017 Has served in the Canadian military 65 15 9 0 0 0 11 89 0 50
2017 Has not served in the Canadian military 57 12 4 1 1 0 24 92 2 806

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 77 19 4 0 0 0 0 96 0 44
2018 Has not served in the Canadian military 65 18 8 1 1 0 5 88 3 837
2017 Has served in the Canadian military 74 13 8 2 0 0 3 90 2 49
2017 Has not served in the Canadian military 69 17 6 2 1 0 5 91 2 805

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 73 22 3 0 2 0 0 96 2 44
2018 Has not served in the Canadian military 73 12 4 3 3 0 4 89 6 837
2017 Has served in the Canadian military 57 25 8 2 4 0 4 85 6 50
2017 Has not served in the Canadian military 71 13 4 4 3 1 5 89 7 809

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 32 7 2 8 0 0 83 10 44
2018 Has not served in the Canadian military 55 26 12 3 1 0 2 83 5 838
2017 Has served in the Canadian military 60 34 2 2 0 0 2 96 2 48
2017 Has not served in the Canadian military 53 27 10 4 2 1 3 83 6 808

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 24 39 7 6 0 0 48 13 45
2018 Has not served in the Canadian military 19 36 31 10 4 0 0 55 14 841
2017 Has served in the Canadian military 21 35 35 4 5 0 0 56 9 50
2017 Has not served in the Canadian military 15 33 34 13 5 0 0 49 18 809

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 10 38 20 21 0 0 41 21 45
2018 Has not served in the Canadian military 8 14 41 22 15 0 0 37 22 836
2017 Has served in the Canadian military 7 4 41 37 10 2 0 47 11 50
2017 Has not served in the Canadian military 6 17 39 24 13 0 1 37 24 806
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 29 22 13 3 2 0 31 69 44
2018 Has not served in the Canadian military 32 29 17 11 7 3 1 34 66 844
2017 Has served in the Canadian military 29 32 10 5 14 8 2 32 68 50
2017 Has not served in the Canadian military 32 27 18 9 10 2 2 33 67 808

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 20 29
2018 Has not served in the Canadian military 26 542
2017 Has served in the Canadian military 20 31
2017 Has not served in the Canadian military 28 510

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 29
2018 Has not served in the Canadian military 35 541
2017 Has served in the Canadian military 32 31
2017 Has not served in the Canadian military 34 510

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 22 29
2018 Has not served in the Canadian military 25 541
2017 Has served in the Canadian military 0 31
2017 Has not served in the Canadian military 19 510

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 44 29
2018 Has not served in the Canadian military 38 541
2017 Has served in the Canadian military 41 31
2017 Has not served in the Canadian military 37 510

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 29
2018 Has not served in the Canadian military 8 541
2017 Has served in the Canadian military 0 31
2017 Has not served in the Canadian military 6 510

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 26 29
2018 Has not served in the Canadian military 34 541

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 42 29
2018 Has not served in the Canadian military 35 541
2017 Has served in the Canadian military 50 31
2017 Has not served in the Canadian military 44 510

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 13 50 21 6 3 6 29
2018 Has not served in the Canadian military 5 46 22 10 5 12 502
2017 Has served in the Canadian military 10 51 20 10 3 6 31
2017 Has not served in the Canadian military 8 55 15 7 3 12 501

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 35 65 29
2018 Has not served in the Canadian military 39 61 541

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 18 18 4 11 0 2 66 15 45
2018 Has not served in the Canadian military 47 15 12 8 8 1 8 68 18 840

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 31 10 6 14 0 0 71 19 29
2018 Has not served in the Canadian military 34 26 12 11 9 1 6 65 22 539
2017 Has served in the Canadian military 28 23 11 15 17 0 6 54 34 31
2017 Has not served in the Canadian military 31 26 11 12 11 1 8 63 25 515

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 27 18 10 23 3 6 44 37 29
2018 Has not served in the Canadian military 8 14 13 14 31 3 18 28 56 541
2017 Has served in the Canadian military 0 2 19 17 40 6 14 3 73 31
2017 Has not served in the Canadian military 6 12 12 13 34 4 19 23 62 514
Date modified: