2018 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 52 6 9 0 0 0 86 9 13
2014 CR 42 26 3 23 6 0 0 68 29 31
2014 CR-04 40 20 5 25 10 0 0 60 35 20
2011 CR 31 31 20 8 11 0 0 61 19 45
2011 CR-04 30 26 22 13 9 0 0 56 21 28
2011 CR-05 32 38 12 0 18 0 0 70 18 14
2008 CR 44 22 16 16 2 0 0 67 18 45
2008 CR-04 46 14 21 18 0 0 0 61 18 28
2008 CR-05 40 40 10 10 0 0 0 80 10 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 32 0 9 9 0 0 83 17 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 83 17 0 0 0 0 0 100 0 13
2014 CR 68 13 13 3 0 0 3 83 3 31
2014 CR-04 60 15 20 0 0 0 5 79 0 20
2011 CR 57 30 9 0 5 0 0 86 5 46
2011 CR-04 55 32 10 0 3 0 0 87 3 29
2011 CR-05 59 23 9 0 9 0 0 82 9 14

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 17 14 9 0 0 0 77 9 13
2014 CR 61 16 13 10 0 0 0 77 10 31
2014 CR-04 55 20 15 10 0 0 0 75 10 20
2011 CR 44 37 8 8 3 0 0 80 11 46
2011 CR-04 44 33 10 9 4 0 0 77 13 29
2011 CR-05 47 37 7 9 0 0 0 85 9 14
2008 CR 42 33 16 7 0 0 2 77 7 45
2008 CR-04 43 32 11 11 0 0 4 78 11 28
2008 CR-05 40 40 20 0 0 0 0 80 0 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 35 9 9 6 0 0 77 14 13
2014 CR 48 26 10 6 10 0 0 74 16 31
2014 CR-04 45 25 15 5 10 0 0 70 15 20
2011 CR 33 33 16 10 8 0 0 67 17 45
2011 CR-04 32 31 18 11 8 0 0 63 19 28
2011 CR-05 38 36 9 9 9 0 0 74 18 14

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 43 0 0 14 0 0 86 14 13
2014 CR 48 23 10 13 6 0 0 71 19 31
2014 CR-04 45 20 15 10 10 0 0 65 20 20
2011 CR 33 42 7 12 5 0 0 76 18 46
2011 CR-04 35 43 3 15 4 0 0 77 19 29
2011 CR-05 32 42 9 9 9 0 0 74 18 14
2008 CR 31 36 22 7 4 0 0 67 11 45
2008 CR-04 32 39 14 7 7 0 0 71 14 28
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 35 9 14 0 6 0 76 15 13
2014 CR 48 16 6 16 13 0 0 65 29 31
2014 CR-04 45 15 5 20 15 0 0 60 35 20
2011 CR 38 23 14 14 10 2 0 62 24 46
2011 CR-04 37 29 12 11 11 0 0 65 22 29
2011 CR-05 42 15 13 14 9 6 0 61 25 14
2008 CR 37 20 22 9 9 4 0 59 18 46
2008 CR-04 38 17 24 7 14 0 0 55 21 29
2008 CR-05 30 40 10 20 0 0 0 70 20 10
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 74 17 9 0 0 0 0 91 0 13
2014 CR 61 26 13 0 0 0 0 87 0 31
2014 CR-04 60 30 10 0 0 0 0 90 0 20
2011 CR 39 28 11 8 9 3 2 70 18 46
2011 CR-04 43 25 14 3 11 4 0 71 14 29
2011 CR-05 32 27 7 22 6 0 6 63 30 14
2008 CR 39 33 15 7 7 0 0 72 13 46
2008 CR-04 41 24 14 10 10 0 0 66 21 29
2008 CR-05 30 50 20 0 0 0 0 80 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 32 0 9 0 0 0 91 9 13
2014 CR 61 23 10 0 6 0 0 84 6 31
2014 CR-04 55 30 10 0 5 0 0 85 5 20
2011 CR 39 33 9 8 10 2 0 73 18 45
2011 CR-04 48 28 7 9 8 0 0 75 17 28
2011 CR-05 29 41 6 9 15 0 0 70 23 14
2008 CR 26 48 11 9 7 0 0 74 15 46
2008 CR-04 24 48 7 10 10 0 0 72 21 29
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 71 19 10 0 0 0 0 90 0 12
2014 CR 68 19 3 3 6 0 0 87 10 31
2014 CR-04 65 20 5 5 5 0 0 85 10 20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 43 0 0 14 9 0 84 16 13
2014 CR 33 27 10 17 10 3 0 62 28 30
2014 CR-04 32 21 11 21 11 5 0 56 33 19
2011 CR 26 43 17 2 10 3 0 71 12 46
2011 CR-04 27 40 15 3 11 4 0 70 14 29
2011 CR-05 23 50 18 0 9 0 0 74 9 14

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 35 0 0 14 9 0 84 16 13
2014 CR 29 39 6 10 13 3 0 70 23 31
2014 CR-04 30 30 10 5 20 5 0 63 26 20
2011 CR 29 34 14 11 9 3 0 65 21 46
2011 CR-04 31 30 14 11 11 4 0 63 23 29
2011 CR-05 26 41 18 6 9 0 0 67 15 14
2008 CR 24 48 17 4 2 2 2 75 7 46
2008 CR-04 28 48 10 3 3 3 3 81 7 29
2008 CR-05 20 60 10 10 0 0 0 80 10 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 26 26 0 14 0 0 60 14 13
2014 CR 26 26 13 16 10 10 0 57 29 31
2014 CR-04 25 20 10 15 15 15 0 53 35 20
2011 CR 23 37 16 4 13 7 0 64 18 46
2011 CR-04 21 37 12 6 16 8 0 63 24 29
2011 CR-05 32 44 15 0 9 0 0 76 9 14
2008 CR 24 26 22 9 7 13 0 58 18 46
2008 CR-04 31 24 14 7 10 14 0 64 20 29
2008 CR-05 10 40 30 20 0 0 0 50 20 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 32 17 9 14 0 10 55 25 13
2014 CR 32 23 10 13 13 6 3 61 29 31
2014 CR-04 35 20 0 15 15 10 5 65 35 20
2011 CR 18 44 14 5 12 6 0 66 19 46
2011 CR-04 16 47 12 6 12 7 0 68 19 29
2011 CR-05 26 36 17 6 15 0 0 62 21 14
2008 CR 28 39 17 4 9 2 0 69 13 46
2008 CR-04 34 45 7 7 7 0 0 79 14 29
2008 CR-05 20 40 30 0 10 0 0 60 10 10
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 28 9 0 9 0 0 81 9 12
2014 CR 35 39 13 6 6 0 0 74 13 31
2014 CR-04 30 45 15 5 5 0 0 75 10 20
2011 CR 28 36 9 12 12 3 0 66 25 45
2011 CR-04 31 36 12 6 11 4 0 70 18 28
2011 CR-05 26 31 0 27 15 0 0 58 42 14

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 26 9 9 0 0 0 83 9 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 17 14 35 0 9 20 6 42 12 13
2014 CR 19 26 6 13 13 19 3 58 33 31
2014 CR-04 15 15 10 15 15 25 5 43 43 20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 32 17 0 0 0 0 83 0 13
2014 CR 61 16 13 0 6 0 3 80 7 31
2014 CR-04 65 15 10 0 5 0 5 84 5 20
2011 CR 35 35 15 6 7 0 2 72 13 46
2011 CR-04 44 32 10 6 8 0 0 76 14 29
2011 CR-05 23 35 29 7 6 0 0 58 13 14
2008 CR 46 28 9 13 4 0 0 74 17 46
2008 CR-04 55 21 3 14 7 0 0 76 21 29
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 26 17 0 0 6 6 80 0 13
2014 CR 65 26 3 6 0 0 0 90 6 31
2014 CR-04 65 20 5 10 0 0 0 85 10 20
2011 CR 32 36 12 9 7 3 2 71 17 46
2011 CR-04 29 32 7 14 11 4 3 65 27 29
2011 CR-05 38 45 18 0 0 0 0 82 0 14
2008 CR 22 46 20 7 2 0 4 70 9 46
2008 CR-04 21 55 7 10 0 0 7 81 11 29
2008 CR-05 30 20 50 0 0 0 0 50 0 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 26 14 0 9 0 0 77 9 13
2014 CR 48 23 6 16 6 0 0 71 23 31
2014 CR-04 45 15 10 20 10 0 0 60 30 20
2011 CR 30 29 25 7 3 5 3 63 10 46
2011 CR-04 25 32 22 10 4 7 0 61 16 29
2011 CR-05 41 23 27 0 0 0 9 70 0 14
2008 CR 33 33 22 9 4 0 0 65 13 46
2008 CR-04 31 31 21 10 7 0 0 62 17 29
2008 CR-05 40 30 20 10 0 0 0 70 10 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 28 25 0 0 0 0 75 0 12
2014 CR 55 16 10 16 3 0 0 71 19 31
2014 CR-04 55 5 15 20 5 0 0 60 25 20
2011 CR 38 25 20 5 13 0 0 62 18 46
2011 CR-04 24 33 18 7 18 0 0 56 25 29
2011 CR-05 69 13 13 0 6 0 0 81 6 14
2008 CR 41 28 13 11 4 0 2 71 16 46
2008 CR-04 38 24 14 14 7 0 3 64 21 29
2008 CR-05 40 50 0 10 0 0 0 90 10 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 14 17 0 9 14 0 70 10 13
2014 CR 32 35 3 10 13 3 3 72 24 31
2014 CR-04 40 15 0 15 20 5 5 61 39 20
2011 CR 39 17 17 2 18 5 2 60 22 46
2011 CR-04 36 17 20 3 12 8 3 60 17 29
2011 CR-05 47 20 7 0 26 0 0 67 26 14
2008 CR 28 35 20 11 4 2 0 64 16 46
2008 CR-04 28 38 17 10 7 0 0 66 17 29
2008 CR-05 40 30 30 0 0 0 0 70 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 0 9 17 20 23 0 40 49 13
2014 CR 13 29 10 10 32 3 3 45 45 31
2014 CR-04 10 10 15 15 40 5 5 22 61 20
2011 CR 11 12 26 10 33 2 5 25 47 46
2011 CR-04 11 12 32 10 27 3 6 25 40 29
2011 CR-05 14 14 20 6 45 0 0 29 51 14
2008 CR 13 22 22 24 13 2 4 37 40 46
2008 CR-04 10 24 17 24 14 3 7 38 42 29
2008 CR-05 10 20 30 40 0 0 0 30 40 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 23 32 0 9 0 0 60 9 13
2014 CR 26 42 16 6 3 0 6 72 10 31
2014 CR-04 20 50 10 5 5 0 10 78 11 20
2011 CR 35 27 19 8 9 0 2 63 18 46
2011 CR-04 38 28 20 4 7 0 3 68 11 29
2011 CR-05 35 32 6 13 14 0 0 67 27 14

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 32 26 0 9 0 0 65 9 13
2014 CR 45 39 10 0 6 0 0 84 6 31
2014 CR-04 40 50 5 0 5 0 0 90 5 20

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 32 17 0 9 0 0 74 9 13
2014 CR 48 32 13 0 3 0 3 83 3 31
2014 CR-04 50 30 15 0 0 0 5 84 0 20
2011 CR 39 34 16 9 3 0 0 72 12 46
2011 CR-04 47 20 18 15 0 0 0 67 15 29
2011 CR-05 29 56 7 0 9 0 0 85 9 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 0 40 9 0 9 0 46 9 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 68 9 17 0 0 0 6 82 0 13
2014 CR 55 29 6 6 0 0 3 87 7 31
2014 CR-04 55 30 10 0 0 0 5 89 0 20
2011 CR 42 31 11 11 3 0 3 75 14 46
2011 CR-04 36 42 10 7 0 0 4 82 8 29
2011 CR-05 56 6 15 14 9 0 0 62 23 14

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 47 0 0 0 0 0 100 0 13
2014 CR 71 23 0 3 3 0 0 94 6 31
2014 CR-04 75 25 0 0 0 0 0 100 0 20
2011 CR 58 17 12 5 2 0 4 79 8 46
2011 CR-04 62 18 12 4 4 0 0 81 8 29
2011 CR-05 62 13 8 9 0 0 9 82 10 14
2008 CR 46 30 17 2 2 0 2 78 4 46
2008 CR-04 52 28 10 3 3 0 3 82 7 29
2008 CR-05 30 30 40 0 0 0 0 60 0 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 29 40 32 13
2014 CR 32 26 42 31
2014 CR-04 35 10 55 20
2011 CR 28 41 31 46
2011 CR-04 34 45 21 29
2011 CR-05 13 35 52 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 CR 0 10 70 0 9999 20 10
2011 CR 9 16 55 0 9999 20 13
2011 CR-04 0 20 54 0 9999 25 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 23 9 0 9 0 0 83 9 13
2014 CR 55 35 3 3 3 0 0 90 6 31
2014 CR-04 45 45 5 5 0 0 0 90 5 20
2011 CR 44 33 8 5 5 5 2 82 10 46
2011 CR-04 38 34 6 7 7 7 0 78 16 29
2011 CR-05 65 29 7 0 0 0 0 93 0 14
2008 CR 49 27 18 2 2 0 2 77 5 45
2008 CR-04 46 25 21 4 0 0 4 74 4 28
2008 CR-05 60 20 10 0 10 0 0 80 10 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 32 9 9 9 0 0 74 17 13
2014 CR 48 29 6 3 6 6 0 83 10 31
2014 CR-04 45 25 10 5 5 10 0 78 11 20
2011 CR 36 34 22 3 3 3 0 71 6 45
2011 CR-04 27 43 21 4 0 4 0 74 5 28
2011 CR-05 54 22 15 0 9 0 0 76 9 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 0 17 61 13 0 0 74 9 13
2014 CR 3 16 29 29 16 0 6 48 21 31
2014 CR-04 5 15 20 30 20 0 10 56 22 20
2011 CR 15 24 25 24 7 2 4 32 42 45
2011 CR-04 13 18 29 21 11 3 6 34 34 28
2011 CR-05 23 29 12 36 0 0 0 36 52 14
2008 CR 4 22 35 28 7 2 2 36 27 46
2008 CR-04 7 21 38 28 3 3 0 32 29 29
2008 CR-05 0 20 30 40 10 0 0 50 20 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 0 26 17 48 9 0 72 0 13
2014 CR 6 6 10 35 29 3 10 74 15 31
2014 CR-04 5 5 10 35 25 5 15 75 13 20
2011 CR 10 17 22 24 18 2 8 47 29 45
2011 CR-04 13 12 22 24 17 3 11 47 28 28
2011 CR-05 6 24 17 31 23 0 0 54 30 14
2008 CR 7 4 28 24 26 4 7 56 12 46
2008 CR-04 10 7 28 17 24 7 7 48 20 29
2008 CR-05 0 0 40 30 30 0 0 60 0 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 9 14 44 33 0 0 77 9 13
2014 CR 6 10 26 16 29 3 10 52 19 31
2014 CR-04 5 5 25 20 25 5 15 56 13 20
2011 CR 18 19 24 15 8 5 11 27 45 45
2011 CR-04 19 13 21 17 6 8 15 31 41 28
2011 CR-05 20 30 25 13 11 0 0 24 50 14
2008 CR 9 4 28 37 13 2 7 55 14 46
2008 CR-04 10 3 24 41 10 3 7 58 15 29
2008 CR-05 0 0 60 30 10 0 0 40 0 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 0 9 40 51 0 0 91 0 13
2014 CR 0 3 13 39 39 0 6 83 3 31
2014 CR-04 0 5 10 35 40 0 10 83 6 20
2011 CR 8 15 18 31 23 0 6 57 24 45
2011 CR-04 12 7 21 32 22 0 6 58 20 29
2011 CR-05 0 30 0 35 28 0 7 68 32 13
2008 CR 4 11 20 26 35 2 2 64 16 46
2008 CR-04 7 7 17 28 38 3 0 68 14 29
2008 CR-05 0 30 10 30 30 0 0 60 30 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 9 14 26 42 0 9 75 9 13
2014 CR 3 6 6 32 42 3 6 82 11 31
2014 CR-04 0 5 0 35 45 5 10 94 6 20
2011 CR 10 20 24 21 16 4 5 41 33 46
2011 CR-04 12 12 30 21 10 6 9 37 28 29
2011 CR-05 9 29 7 24 32 0 0 56 37 14
2008 CR 13 9 17 22 30 4 4 57 24 46
2008 CR-04 14 10 14 21 34 3 3 59 26 29
2008 CR-05 20 10 10 30 20 10 0 56 33 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 0 23 32 37 0 9 75 0 13
2014 CR 3 7 17 30 30 3 10 69 12 30
2014 CR-04 0 11 16 26 32 5 11 69 13 19
2011 CR 5 19 20 20 19 5 11 47 29 45
2011 CR-04 8 21 16 20 17 9 10 46 35 28
2011 CR-05 0 14 33 15 26 0 12 47 16 14
2008 CR 9 7 22 30 17 9 7 56 18 46
2008 CR-04 10 10 21 31 17 7 3 54 23 29
2008 CR-05 10 0 30 40 10 10 0 56 11 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 0 17 38 21 6 9 70 10 13
2014 CR 3 10 27 20 30 3 7 56 15 30
2014 CR-04 5 11 21 21 26 5 11 56 19 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 23 26 9 0 0 0 65 9 13
2014 CR 52 32 10 6 0 0 0 84 6 31
2014 CR-04 45 35 10 10 0 0 0 80 10 20

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 58 0 0 0 0 0 100 0 13
2014 CR 61 19 10 6 3 0 0 81 10 31
2014 CR-04 55 25 10 5 5 0 0 80 10 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 32 9 17 0 6 0 73 18 13
2014 CR 55 29 10 0 3 3 0 87 3 31
2014 CR-04 60 25 5 0 5 5 0 89 5 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 17 26 9 0 6 0 63 9 13
2014 CR 55 26 13 3 3 0 0 81 6 31
2014 CR-04 55 30 10 0 5 0 0 85 5 20
2011 CR 28 49 12 9 2 0 0 77 11 46
2011 CR-04 29 43 12 14 3 0 0 72 17 29
2011 CR-05 26 65 9 0 0 0 0 91 0 14

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 43 0 0 9 0 0 91 9 13
2014 CR 61 23 13 0 3 0 0 84 3 31
2014 CR-04 65 20 10 0 5 0 0 85 5 20
2011 CR 42 37 9 6 3 3 0 82 9 46
2011 CR-04 43 31 11 10 0 4 0 78 11 29
2011 CR-05 43 48 0 0 9 0 0 91 9 14
2008 CR 41 35 20 2 2 0 0 76 4 46
2008 CR-04 38 38 17 3 3 0 0 76 7 29
2008 CR-05 40 40 20 0 0 0 0 80 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 9 26 9 9 6 0 54 18 13
2014 CR 39 29 6 6 3 10 6 81 12 31
2014 CR-04 35 35 5 10 0 10 5 82 12 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 32 26 9 6 0 0 60 14 13
2014 CR 45 26 3 16 10 0 0 71 26 31
2014 CR-04 50 25 5 15 5 0 0 75 20 20
2011 CR 35 31 7 12 9 5 2 70 23 46
2011 CR-04 37 33 7 8 10 4 0 73 19 29
2011 CR-05 38 24 6 17 9 7 0 66 27 14
2008 CR 26 41 13 4 7 7 2 74 12 46
2008 CR-04 31 41 10 0 7 7 3 81 8 29
2008 CR-05 30 40 10 10 0 10 0 78 11 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 14 17 0 9 37 0 59 14 13
2014 CR 35 13 10 16 13 6 6 56 33 31
2014 CR-04 40 10 0 15 15 10 10 63 38 20
2011 CR 22 16 19 5 22 10 5 45 32 46
2011 CR-04 19 21 17 3 26 10 4 47 33 29
2011 CR-05 26 0 22 12 18 13 9 34 38 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 9 9 9 0 14 23 72 14 13
2014 CR 29 10 16 6 6 26 6 57 19 31
2014 CR-04 30 10 25 0 5 25 5 57 7 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 23 17 0 9 6 9 70 10 13
2014 CR 42 13 13 10 6 13 3 65 19 31
2014 CR-04 45 20 15 0 10 10 0 72 11 20
2011 CR 38 29 19 5 5 4 0 70 10 46
2011 CR-04 37 31 20 4 4 4 0 71 9 29
2011 CR-05 40 30 21 0 9 0 0 70 9 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 9 17 9 0 20 23 54 15 13
2014 CR 35 10 19 0 3 26 6 67 5 31
2014 CR-04 35 10 25 0 5 20 5 60 7 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 28 16 9 0 6 9 70 11 12
2014 CR 45 13 23 0 3 16 0 69 4 31
2014 CR-04 50 15 20 0 5 10 0 72 6 20
2011 CR 42 20 15 6 0 16 0 74 7 46
2011 CR-04 43 22 16 7 0 12 0 74 8 29
2011 CR-05 40 21 18 6 0 15 0 72 7 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 75 25 0 0 0 0 0 100 0 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 30 18 6 17 6 0 56 24 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 30 17 6 9 6 0 66 15 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 50 0 9 9 6 0 82 18 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 32 9 0 0 0 0 91 0 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 74 9 17 0 0 0 0 83 0 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 86 0 14 0 0 0 0 86 0 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 100 0 0 0 0 0 0 100 0 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 32 9 7 0 0 0 84 7 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 33 9 9 0 0 6 82 9 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 17 9 9 0 0 6 82 9 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 35 0 9 0 0 6 91 9 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 43 0 0 0 0 6 100 0 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 83 17 0 0 0 0 0 100 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 86 0 0 9 0 0 6 91 9 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 63 23 9 0 0 0 6 91 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 17 9 9 0 0 6 82 9 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 68 0 0 0 0 0 32 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 68 17 0 0 0 0 14 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 23 6 26 0 0 9 65 28 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 63 23 9 0 0 0 6 91 0 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 33 14 0 9 0 0 77 9 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 0 24 41 26 0 0 67 9 13
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 14 32 27 16 0 0 12 16 84 13
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