2018 Public Service Employee Survey Results by Theme for Statistical Survey Operations by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 35 16 6 3 0 0 74 10 31
2018 Administration and Foreign Services 22 50 22 6 0 0 0 72 6 18
2018 Other 30 38 17 8 7 0 0 68 15 804
2017 Scientific and Professional 31 36 19 6 6 0 3 69 11 36
2017 Administration and Foreign Services 32 53 11 0 0 5 0 89 0 19
2017 Administrative Support 30 40 10 10 10 0 0 70 20 10
2017 Operational 34 40 12 8 6 0 0 74 14 824
2017 Other 22 40 23 10 6 0 0 62 15 126
2014 Administration and Foreign Services 27 67 0 0 7 0 0 93 7 15
2014 Operational 29 44 15 7 5 0 0 73 12 835
2014 Other 27 40 21 8 4 0 0 67 13 96

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 55 16 13 6 0 0 65 19 31
2018 Administration and Foreign Services 12 41 12 18 18 0 0 53 35 17
2018 Other 19 32 19 14 17 0 0 51 31 805
2017 Scientific and Professional 17 25 28 22 6 0 3 43 29 36
2017 Administration and Foreign Services 11 53 21 16 0 0 0 63 16 19
2017 Administrative Support 20 30 10 20 20 0 0 50 40 10
2017 Operational 20 35 18 15 12 0 0 56 27 824
2017 Other 16 25 32 16 11 0 0 41 27 126

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 45 3 6 0 0 0 90 6 31
2018 Administration and Foreign Services 28 44 22 6 0 0 0 72 6 18
2018 Other 46 33 13 4 3 0 0 80 7 805
2017 Scientific and Professional 42 39 11 3 3 0 3 83 6 36
2017 Administration and Foreign Services 63 26 5 5 0 0 0 89 5 19
2017 Administrative Support 50 40 0 10 0 0 0 90 10 10
2017 Operational 52 31 11 3 3 0 0 83 6 822
2017 Other 40 38 14 6 2 0 0 78 8 125
2014 Administration and Foreign Services 67 20 13 0 0 0 0 87 0 15
2014 Operational 61 27 8 2 1 0 0 88 4 839
2014 Other 56 27 13 0 4 0 0 83 4 95

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 45 3 10 6 0 0 81 16 31
2018 Administration and Foreign Services 22 61 17 0 0 0 0 83 0 18
2018 Other 34 38 15 7 6 0 0 72 13 803
2017 Scientific and Professional 36 36 14 6 6 0 3 74 11 36
2017 Administration and Foreign Services 37 47 16 0 0 0 0 84 0 19
2017 Administrative Support 50 20 10 0 20 0 0 70 20 10
2017 Operational 42 35 13 6 5 0 0 76 10 823
2017 Other 27 39 19 6 6 2 0 67 13 124
2014 Administration and Foreign Services 40 27 33 0 0 0 0 67 0 15
2014 Operational 41 38 12 7 3 0 0 78 10 836
2014 Other 36 37 14 5 6 2 0 74 12 95

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 32 26 19 16 6 0 0 58 23 31
2018 Administration and Foreign Services 17 28 28 11 17 0 0 44 28 18
2018 Other 26 29 20 12 13 1 0 55 25 814
2017 Scientific and Professional 28 36 19 8 6 0 3 66 14 36
2017 Administration and Foreign Services 42 37 16 5 0 0 0 79 5 19
2017 Administrative Support 40 0 10 20 30 0 0 40 50 10
2017 Operational 28 33 19 9 10 0 1 62 19 824
2017 Other 31 32 17 12 9 0 0 63 21 126
2014 Administration and Foreign Services 47 20 33 0 0 0 0 67 0 15
2014 Operational 28 33 20 11 8 0 1 61 19 847
2014 Other 35 31 13 11 7 2 1 67 19 98

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 26 42 13 19 0 0 0 68 19 31
2018 Administration and Foreign Services 11 39 22 11 17 0 0 50 28 18
2018 Other 25 32 20 13 10 1 0 57 23 814
2017 Scientific and Professional 31 33 19 6 6 0 6 68 12 36
2017 Administration and Foreign Services 42 53 5 0 0 0 0 95 0 19
2017 Administrative Support 30 30 20 20 0 0 0 60 20 10
2017 Operational 29 36 17 11 7 0 0 65 18 823
2017 Other 29 36 17 11 8 0 0 64 19 126
2014 Administration and Foreign Services 53 13 33 0 0 0 0 67 0 15
2014 Operational 29 35 18 10 7 1 0 65 17 845
2014 Other 33 32 20 8 3 3 1 67 12 98

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 32 10 26 10 16 3 3 45 28 31
2018 Administration and Foreign Services 6 39 6 0 22 28 0 62 31 18
2018 Other 17 18 19 18 19 7 2 38 40 813
2017 Scientific and Professional 31 26 20 11 9 0 3 59 21 35
2017 Administration and Foreign Services 26 21 32 21 0 0 0 47 21 19
2017 Administrative Support 10 20 20 10 40 0 0 30 50 10
2017 Operational 21 19 21 13 16 8 2 44 32 824
2017 Other 20 14 19 17 20 10 0 38 41 126
2014 Administration and Foreign Services 33 13 33 7 13 0 0 47 20 15
2014 Operational 21 19 21 13 15 8 3 45 32 845
2014 Other 19 19 20 15 10 11 4 46 30 98
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 29 6 3 0 0 0 90 3 31
2018 Administration and Foreign Services 39 50 0 6 6 0 0 89 11 18
2018 Other 35 29 13 10 7 3 2 68 18 811
2017 Scientific and Professional 36 33 14 6 6 3 3 74 12 36
2017 Administration and Foreign Services 37 26 32 5 0 0 0 63 5 19
2017 Administrative Support 40 30 10 0 10 10 0 78 11 10
2017 Operational 42 29 13 8 4 2 2 73 13 824
2017 Other 30 34 20 6 6 4 1 68 12 126
2014 Administration and Foreign Services 50 31 13 6 0 0 0 81 6 16
2014 Operational 39 33 14 7 5 1 1 73 12 841
2014 Other 43 34 11 7 2 3 0 79 9 98

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 48 32 10 6 0 0 3 83 7 31
2018 Administration and Foreign Services 33 44 6 11 6 0 0 78 17 18
2018 Other 35 34 12 11 7 1 0 70 18 811
2017 Scientific and Professional 31 31 17 14 6 0 3 63 20 36
2017 Administration and Foreign Services 32 42 16 11 0 0 0 74 11 19
2017 Administrative Support 40 40 0 10 10 0 0 80 20 10
2017 Operational 40 35 9 11 4 1 0 76 15 823
2017 Other 31 40 14 10 6 0 0 71 15 126
2014 Administration and Foreign Services 69 25 6 0 0 0 0 94 0 16
2014 Operational 39 38 9 10 4 0 0 77 14 845
2014 Other 38 40 11 6 2 2 0 80 8 97

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 58 32 6 3 0 0 0 90 3 31
2018 Administration and Foreign Services 39 39 11 0 11 0 0 78 11 18
2018 Other 37 30 14 11 7 0 0 67 19 811
2017 Scientific and Professional 36 25 8 19 8 0 3 63 29 36
2017 Administration and Foreign Services 32 32 37 0 0 0 0 63 0 19
2017 Administrative Support 30 20 30 10 10 0 0 50 20 10
2017 Operational 41 31 13 8 6 0 0 72 14 824
2017 Other 33 34 17 10 6 0 0 67 17 126
2014 Administration and Foreign Services 50 38 6 6 0 0 0 88 6 16
2014 Operational 44 30 13 7 5 0 0 74 13 844
2014 Other 43 37 10 6 4 0 0 80 10 98

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 33 17 10 3 13 0 65 15 30
2018 Administration and Foreign Services 22 22 6 28 6 17 0 53 40 18
2018 Other 21 27 18 11 11 10 1 54 25 801
2017 Scientific and Professional 22 42 11 11 8 3 3 68 21 36
2017 Administration and Foreign Services 21 37 26 0 5 11 0 65 6 19
2017 Administrative Support 40 20 30 0 10 0 0 60 10 10
2017 Operational 26 29 15 8 8 12 1 64 19 818
2017 Other 31 28 13 15 8 5 0 62 24 126
2014 Administration and Foreign Services 40 33 0 20 0 7 0 79 21 15
2014 Operational 28 28 17 9 7 10 1 63 18 831
2014 Other 25 27 18 7 5 19 0 63 15 97

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 37 23 13 3 0 0 60 17 30
2018 Administration and Foreign Services 11 28 17 33 11 0 0 39 44 18
2018 Other 21 28 20 16 13 2 0 50 29 803
2017 Scientific and Professional 20 46 17 9 6 0 3 68 15 35
2017 Administration and Foreign Services 11 53 16 11 5 5 0 67 17 19
2017 Administrative Support 20 40 30 0 10 0 0 60 10 10
2017 Operational 25 32 16 14 11 3 0 58 25 817
2017 Other 31 27 13 18 9 2 1 59 28 126
2014 Administration and Foreign Services 13 67 0 20 0 0 0 80 20 15
2014 Operational 26 31 20 12 8 2 1 59 21 834
2014 Other 24 32 11 13 9 8 2 62 25 97

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 37 17 23 3 3 0 55 28 30
2018 Administration and Foreign Services 11 39 17 17 11 6 0 53 29 18
2018 Other 14 24 20 19 14 8 0 42 36 804
2017 Scientific and Professional 17 40 20 17 6 0 0 57 23 35
2017 Administration and Foreign Services 5 37 26 16 0 16 0 50 19 19
2017 Administrative Support 30 20 20 0 20 10 0 56 22 10
2017 Operational 16 31 18 15 10 10 0 52 28 822
2017 Other 22 30 18 18 8 5 0 55 27 125
2014 Administration and Foreign Services 7 64 29 0 0 0 0 71 0 14
2014 Operational 16 32 23 14 8 8 0 52 23 841
2014 Other 11 34 18 16 6 14 0 52 26 98

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 40 27 13 7 3 0 52 21 30
2018 Administration and Foreign Services 17 28 17 22 17 0 0 44 39 18
2018 Other 14 24 17 22 19 4 0 40 42 802
2017 Scientific and Professional 25 19 19 17 14 3 3 47 32 36
2017 Administration and Foreign Services 6 50 17 11 0 17 0 67 13 18
2017 Administrative Support 30 20 20 10 10 10 0 56 22 10
2017 Operational 16 30 17 16 14 5 0 49 33 822
2017 Other 24 27 11 19 16 3 0 52 36 126
2014 Administration and Foreign Services 14 57 7 14 7 0 0 71 21 14
2014 Operational 16 31 18 20 10 5 0 49 32 840
2014 Other 18 28 21 14 9 9 0 51 26 98
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 58 19 3 10 0 3 67 13 31
2018 Administration and Foreign Services 11 44 11 22 11 0 0 56 33 18
2018 Other 20 27 17 18 17 1 0 48 35 804
2017 Scientific and Professional 11 33 25 17 11 0 3 46 29 36
2017 Administration and Foreign Services 21 58 11 11 0 0 0 79 11 19
2017 Administrative Support 20 30 0 20 30 0 0 50 50 10
2017 Operational 19 34 16 17 14 0 0 53 31 823
2017 Other 16 33 19 17 14 0 1 50 31 126
2014 Administration and Foreign Services 20 53 13 0 13 0 0 73 13 15
2014 Operational 20 34 18 15 13 0 0 54 28 837
2014 Other 20 43 14 16 8 0 0 63 24 96

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 58 3 3 0 0 0 94 3 31
2018 Administration and Foreign Services 39 44 11 6 0 0 0 83 6 18
2018 Other 37 40 11 8 3 0 1 77 12 803
2017 Scientific and Professional 31 43 11 9 3 0 3 76 12 35
2017 Administration and Foreign Services 47 42 5 5 0 0 0 89 5 19
2017 Administrative Support 70 10 10 10 0 0 0 80 10 10
2017 Operational 43 40 7 7 3 0 0 83 10 823
2017 Other 25 51 12 8 2 0 2 77 10 126

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 39 10 16 3 19 10 59 27 31
2018 Administration and Foreign Services 6 28 22 11 22 11 0 38 38 18
2018 Other 9 17 15 19 17 20 2 34 46 808
2017 Scientific and Professional 6 17 25 17 14 19 3 29 39 36
2017 Administration and Foreign Services 16 37 16 5 5 16 5 67 13 19
2017 Administrative Support 0 40 10 10 20 20 0 50 38 10
2017 Operational 11 19 17 16 11 25 2 40 37 822
2017 Other 10 26 13 13 17 20 2 45 38 126
2014 Administration and Foreign Services 13 19 38 6 19 6 0 33 27 16
2014 Operational 10 16 20 17 13 23 2 35 39 844
2014 Other 16 21 16 16 7 19 3 49 30 98

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 58 39 3 0 0 0 0 97 0 31
2018 Administration and Foreign Services 33 44 11 11 0 0 0 78 11 18
2018 Other 36 35 10 9 8 0 0 72 17 812
2017 Scientific and Professional 25 56 8 6 3 0 3 83 9 36
2017 Administration and Foreign Services 32 47 21 0 0 0 0 79 0 19
2017 Administrative Support 50 20 10 10 10 0 0 70 20 10
2017 Operational 42 31 10 10 6 0 0 74 16 824
2017 Other 32 40 15 6 8 0 0 71 13 126
2014 Administration and Foreign Services 56 31 6 6 0 0 0 88 6 16
2014 Operational 43 35 10 7 5 0 0 78 12 840
2014 Other 43 43 5 7 2 0 0 86 9 98

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 8 35 27 12 15 2 1 45 28 87
2017 Scientific and Professional 14 36 7 14 14 0 14 58 33 14
2017 Operational 14 34 12 22 13 3 2 51 37 86
2014 Operational 13 23 27 20 12 2 1 38 33 89

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 42 6 10 0 0 0 84 10 31
2018 Administration and Foreign Services 22 78 0 0 0 0 0 100 0 18
2018 Other 36 45 7 9 3 0 0 81 12 802
2017 Scientific and Professional 22 44 8 11 11 0 3 69 23 36
2017 Administration and Foreign Services 26 47 11 11 5 0 0 74 16 19
2017 Administrative Support 70 30 0 0 0 0 0 100 0 10
2017 Operational 37 43 6 10 4 0 0 80 13 822
2017 Other 37 43 10 7 3 0 0 80 10 125
2014 Administration and Foreign Services 47 33 13 7 0 0 0 80 7 15
2014 Operational 31 45 9 11 4 0 0 76 15 838
2014 Other 40 43 6 7 4 0 0 82 11 96

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 45 6 10 3 0 0 81 13 31
2018 Administration and Foreign Services 22 50 22 0 6 0 0 72 6 18
2018 Other 27 34 22 8 8 0 0 62 16 804
2017 Scientific and Professional 36 36 19 3 3 0 3 74 6 36
2017 Administration and Foreign Services 26 42 21 11 0 0 0 68 11 19
2017 Administrative Support 30 30 20 20 0 0 0 60 20 10
2017 Operational 38 34 17 5 5 0 0 72 11 823
2017 Other 22 37 21 12 6 0 2 60 18 126
2014 Administration and Foreign Services 33 40 20 0 7 0 0 73 7 15
2014 Operational 35 32 19 9 5 0 0 67 14 835
2014 Other 32 25 25 9 8 0 0 57 18 96

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 52 32 10 3 3 0 0 84 6 31
2018 Administration and Foreign Services 33 50 11 0 6 0 0 83 6 18
2018 Other 40 33 13 8 6 0 0 73 14 804
2017 Scientific and Professional 42 31 17 3 6 0 3 74 9 36
2017 Administration and Foreign Services 47 37 5 5 5 0 0 84 11 19
2017 Administrative Support 40 20 20 10 10 0 0 60 20 10
2017 Operational 49 31 10 7 4 0 0 79 11 823
2017 Other 37 37 16 6 4 0 0 74 10 126
2014 Administration and Foreign Services 60 33 0 7 0 0 0 93 7 15
2014 Operational 43 35 11 6 4 0 0 79 10 835
2014 Other 37 27 20 8 6 1 0 65 15 95

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 26 35 13 6 10 3 37 22 31
2018 Administration and Foreign Services 6 17 22 6 33 17 0 27 47 18
2018 Other 9 17 22 17 23 9 2 30 45 809
2017 Scientific and Professional 14 28 28 11 11 6 3 45 24 36
2017 Administration and Foreign Services 11 32 26 0 16 11 5 50 19 19
2017 Administrative Support 10 10 20 30 30 0 0 20 60 10
2017 Operational 10 17 23 15 19 12 4 31 41 824
2017 Other 17 19 19 14 20 10 1 41 38 126
2014 Administration and Foreign Services 13 47 27 0 7 7 0 64 7 15
2014 Operational 9 17 25 17 17 11 4 31 40 843
2014 Other 11 21 27 17 9 9 5 38 31 98

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 16 16 19 19 16 6 6 37 41 31
2018 Administration and Foreign Services 0 17 33 22 22 0 6 18 47 18
2018 Other 8 19 17 17 27 6 5 31 50 814
2017 Scientific and Professional 8 25 33 14 11 6 3 36 27 36
2017 Administration and Foreign Services 16 11 26 16 16 16 0 31 38 19
2017 Administrative Support 10 30 0 30 30 0 0 40 60 10
2017 Operational 8 18 19 17 25 7 6 30 48 825
2017 Other 11 16 13 20 27 7 6 31 54 126
2014 Administration and Foreign Services 20 27 27 7 20 0 0 47 27 15
2014 Operational 10 18 20 18 21 7 5 32 45 847
2014 Other 9 12 24 20 22 5 6 24 48 98

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 13 35 23 23 3 0 3 50 27 31
2018 Administration and Foreign Services 6 33 17 22 22 0 0 39 44 18
2018 Other 9 24 21 20 24 1 1 34 45 803
2017 Scientific and Professional 19 28 22 17 11 0 3 49 29 36
2017 Administration and Foreign Services 21 32 26 21 0 0 0 53 21 19
2017 Administrative Support 20 0 10 20 40 0 10 22 67 10
2017 Operational 12 30 18 19 21 0 1 42 40 822
2017 Other 10 23 19 18 23 0 6 36 44 124
2014 Administration and Foreign Services 7 53 13 7 13 0 7 64 21 15
2014 Operational 12 31 19 20 16 0 1 43 37 837
2014 Other 10 28 21 20 16 3 2 41 37 96

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 23 29 23 3 0 3 43 27 31
2018 Administration and Foreign Services 6 22 33 22 17 0 0 28 39 18
2018 Other 11 24 20 21 23 0 1 36 44 805
2017 Scientific and Professional 14 42 19 11 11 0 3 57 23 36
2017 Administration and Foreign Services 32 21 16 32 0 0 0 53 32 19
2017 Administrative Support 0 30 10 20 30 0 10 33 56 10
2017 Operational 15 28 18 18 18 1 1 44 37 820
2017 Other 17 17 21 18 23 1 4 36 42 124
2014 Administration and Foreign Services 7 14 43 21 7 0 7 23 31 14
2014 Operational 15 26 24 17 16 1 2 42 33 838
2014 Other 18 26 17 20 17 0 3 45 38 96

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 52 19 6 0 0 3 73 7 31
2018 Administration and Foreign Services 17 44 33 0 6 0 0 61 6 18
2018 Other 21 33 20 16 9 0 0 55 25 804
2017 Scientific and Professional 11 47 28 3 8 0 3 60 11 36
2017 Administration and Foreign Services 32 37 11 16 5 0 0 68 21 19
2017 Administrative Support 40 30 0 10 20 0 0 70 30 10
2017 Operational 22 40 18 10 8 0 1 63 19 818
2017 Other 19 40 16 14 10 0 0 60 24 124
2014 Administration and Foreign Services 20 47 13 13 0 7 0 71 14 15
2014 Operational 24 36 19 13 6 1 1 61 20 835
2014 Other 25 38 17 10 5 4 1 66 16 96

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 29 26 19 6 13 3 38 31 31
2018 Administration and Foreign Services 6 6 28 39 22 0 0 11 61 18
2018 Other 7 18 24 24 19 8 1 27 47 814
2017 Scientific and Professional 11 33 25 17 8 0 6 47 26 36
2017 Administration and Foreign Services 0 32 53 5 5 0 5 33 11 19
2017 Administrative Support 0 30 0 20 40 10 0 33 67 10
2017 Operational 8 24 23 19 17 7 2 34 40 825
2017 Other 7 15 25 20 21 10 2 25 46 126

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 29 19 6 3 0 3 70 10 31
2018 Administration and Foreign Services 28 17 28 17 6 0 6 47 24 18
2018 Other 28 32 15 12 12 1 1 60 25 804
2017 Scientific and Professional 31 25 22 6 14 0 3 57 20 36
2017 Administration and Foreign Services 21 53 21 5 0 0 0 74 5 19
2017 Administrative Support 40 20 30 0 10 0 0 60 10 10
2017 Operational 30 29 17 13 10 0 1 60 23 824
2017 Other 28 29 20 10 12 0 1 57 23 125
2014 Administration and Foreign Services 20 47 13 20 0 0 0 67 20 15
2014 Operational 29 32 16 13 9 1 1 61 22 834
2014 Other 29 38 9 13 9 1 1 68 22 96

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 48 39 6 0 0 0 6 93 0 31
2018 Administration and Foreign Services 61 17 11 0 6 0 6 82 6 18
2018 Other 58 24 8 2 1 1 7 88 3 805
2017 Scientific and Professional 50 28 14 3 0 0 6 82 3 36
2017 Administration and Foreign Services 42 37 5 11 0 0 5 83 11 19
2017 Administrative Support 70 10 0 0 0 10 10 100 0 10
2017 Operational 55 25 7 2 1 1 9 89 3 822
2017 Other 66 17 7 2 0 1 8 90 2 126
2014 Administration and Foreign Services 47 40 7 0 7 0 0 87 7 15
2014 Operational 52 28 9 1 1 1 8 88 2 837
2014 Other 55 32 3 1 1 0 8 94 2 95

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Scientific and Professional 30 43 27 30
2018 Administration and Foreign Services 28 33 39 18
2018 Other 25 44 31 797
2017 Scientific and Professional 25 50 25 36
2017 Administration and Foreign Services 5 68 26 19
2017 Administrative Support 20 50 30 10
2017 Operational 17 49 34 817
2017 Other 24 40 37 126
2014 Administration and Foreign Services 25 50 25 16
2014 Operational 23 49 29 836
2014 Other 26 38 36 97

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Scientific and Professional 50 10 0 20 10 10 10
2018 Other 22 10 34 15 6 12 205
2017 Operational 32 4 26 19 4 15 140
2017 Other 3 7 23 17 33 17 30
2014 Operational 30 12 18 28 9999 13 181
2014 Other 4 4 35 26 9999 30 23
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 48 6 0 0 0 0 94 0 31
2018 Administration and Foreign Services 50 39 0 6 6 0 0 89 11 18
2018 Other 45 36 10 6 3 1 0 81 9 802
2017 Scientific and Professional 36 42 14 6 0 0 3 80 6 36
2017 Administration and Foreign Services 47 47 5 0 0 0 0 95 0 19
2017 Administrative Support 70 20 10 0 0 0 0 90 0 10
2017 Operational 48 35 10 5 2 0 0 84 7 822
2017 Other 33 46 12 4 4 2 0 80 8 126
2014 Administration and Foreign Services 47 40 7 0 7 0 0 87 7 15
2014 Operational 43 41 8 5 2 0 0 85 7 837
2014 Other 36 47 7 6 2 1 0 84 8 96

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 16 48 26 6 3 0 0 65 10 31
2018 Administration and Foreign Services 22 44 11 17 6 0 0 67 22 18
2018 Other 21 38 19 12 9 1 0 60 21 810
2017 Scientific and Professional 17 53 6 17 6 0 3 71 23 36
2017 Administration and Foreign Services 21 58 11 11 0 0 0 79 11 19
2017 Administrative Support 40 20 30 10 0 0 0 60 10 10
2017 Operational 24 39 18 12 5 2 1 64 18 821
2017 Other 23 37 20 14 4 2 1 61 19 126
2014 Administration and Foreign Services 27 40 20 7 0 7 0 71 7 15
2014 Operational 27 41 16 9 5 1 0 69 15 848
2014 Other 29 42 11 9 5 3 1 73 15 98

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 7 7 27 33 10 3 13 52 16 30
2018 Administration and Foreign Services 6 33 6 33 17 0 6 53 41 18
2018 Other 8 16 25 24 21 2 6 48 25 801
2017 Scientific and Professional 3 14 28 36 14 0 6 53 18 36
2017 Administration and Foreign Services 5 16 32 21 16 0 11 41 24 19
2017 Administrative Support 10 0 0 50 30 0 10 89 11 10
2017 Operational 4 11 30 25 23 2 4 52 17 820
2017 Other 6 6 32 23 25 2 6 52 14 126
2014 Administration and Foreign Services 0 20 27 33 20 0 0 53 20 15
2014 Operational 4 14 30 28 19 1 4 49 19 835
2014 Other 8 14 28 22 22 1 5 47 23 96

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 16 39 16 10 3 10 30 26 31
2018 Administration and Foreign Services 11 17 17 22 33 0 0 56 28 18
2018 Other 11 18 22 19 24 2 4 46 31 803
2017 Scientific and Professional 6 8 33 25 22 0 6 50 15 36
2017 Administration and Foreign Services 5 11 42 16 16 5 5 35 18 19
2017 Administrative Support 30 10 10 0 40 0 10 44 44 10
2017 Operational 7 13 25 21 27 4 4 52 21 818
2017 Other 10 14 19 22 25 3 7 52 27 125
2014 Administration and Foreign Services 7 13 33 20 27 0 0 47 20 15
2014 Operational 8 14 25 22 24 2 4 49 24 833
2014 Other 10 18 15 20 32 0 5 55 30 96

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 13 30 30 10 0 13 46 19 30
2018 Administration and Foreign Services 39 11 17 0 28 0 6 29 53 18
2018 Other 10 15 21 19 20 5 10 46 29 802
2017 Scientific and Professional 6 14 26 23 14 3 14 45 24 35
2017 Administration and Foreign Services 5 11 42 5 16 5 16 27 20 19
2017 Administrative Support 10 10 10 0 30 20 20 50 33 10
2017 Operational 6 13 23 20 22 6 11 50 22 820
2017 Other 6 12 18 19 24 4 17 54 23 124
2014 Administration and Foreign Services 7 20 20 13 40 0 0 53 27 15
2014 Operational 6 15 22 22 20 6 10 49 24 837
2014 Other 6 10 18 16 33 10 7 59 19 94

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 3 39 29 13 0 13 48 7 31
2018 Administration and Foreign Services 17 6 22 11 39 0 6 53 24 18
2018 Other 4 9 20 26 32 2 8 64 14 804
2017 Scientific and Professional 9 0 23 29 26 3 11 63 10 35
2017 Administration and Foreign Services 11 5 11 26 37 5 5 71 18 19
2017 Administrative Support 0 0 10 10 60 0 20 88 0 10
2017 Operational 2 6 19 32 31 3 7 70 9 819
2017 Other 2 4 19 27 35 2 12 71 7 124
2014 Administration and Foreign Services 13 7 13 33 33 0 0 67 20 15
2014 Operational 3 6 21 37 26 1 6 68 10 838
2014 Other 2 5 29 24 29 3 6 59 8 95

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 10 35 19 19 0 10 43 18 31
2018 Administration and Foreign Services 6 11 33 17 28 0 6 47 18 18
2018 Other 7 14 21 21 28 2 7 54 23 802
2017 Scientific and Professional 6 17 14 25 25 0 14 58 26 36
2017 Administration and Foreign Services 5 11 32 32 21 0 0 53 16 19
2017 Administrative Support 0 10 10 30 30 10 10 75 13 10
2017 Operational 5 9 21 23 31 3 8 60 16 820
2017 Other 4 6 14 26 32 2 16 70 13 125
2014 Administration and Foreign Services 20 7 13 20 40 0 0 60 27 15
2014 Operational 5 12 23 25 27 1 7 56 18 835
2014 Other 5 7 23 28 26 2 8 60 14 96

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 16 23 23 19 3 13 50 23 31
2018 Administration and Foreign Services 28 11 22 11 11 6 11 27 47 18
2018 Other 14 17 21 16 20 5 6 40 36 803
2017 Scientific and Professional 8 19 19 22 17 3 11 45 32 36
2017 Administration and Foreign Services 0 16 32 16 16 5 16 40 20 19
2017 Administrative Support 10 30 0 20 30 10 0 56 44 10
2017 Operational 7 11 22 21 26 7 6 54 21 819
2017 Other 12 13 18 18 22 6 10 49 30 125
2014 Administration and Foreign Services 0 27 13 33 27 0 0 60 27 15
2014 Operational 8 13 20 20 24 7 7 51 25 836
2014 Other 11 16 15 17 24 7 10 49 33 96

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 16 32 19 13 0 13 37 26 31
2018 Administration and Foreign Services 17 39 6 17 6 6 11 27 67 18
2018 Other 12 19 24 18 18 4 6 40 34 804
2017 Scientific and Professional 11 19 25 22 11 0 11 38 34 36
2017 Administration and Foreign Services 5 11 42 16 16 0 11 35 18 19
2017 Administrative Support 10 10 40 0 30 0 10 33 22 10
2017 Operational 7 12 25 20 25 4 7 50 22 821
2017 Other 10 11 21 18 26 2 11 52 24 125
2014 Administration and Foreign Services 7 20 20 27 27 0 0 53 27 15
2014 Operational 7 13 29 20 18 4 7 44 23 836
2014 Other 5 13 20 16 32 5 9 56 21 96

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 26 35 16 10 3 3 6 68 14 31
2018 Administration and Foreign Services 28 28 11 0 28 6 0 59 29 18
2018 Other 30 25 13 13 14 3 1 58 29 808
2017 Scientific and Professional 33 28 14 11 8 3 3 65 21 36
2017 Administration and Foreign Services 47 21 16 11 0 5 0 72 11 19
2017 Administrative Support 50 0 10 10 20 10 0 56 33 10
2017 Operational 35 28 12 12 8 3 1 66 21 823
2017 Other 30 27 14 13 10 3 2 61 24 126
2014 Administration and Foreign Services 56 31 6 6 0 0 0 88 6 16
2014 Operational 34 28 15 11 7 4 1 65 20 843
2014 Other 45 21 16 5 8 3 2 69 14 96

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 45 6 3 0 3 0 90 3 31
2018 Administration and Foreign Services 11 39 33 11 0 6 0 53 12 18
2018 Other 34 38 10 10 4 2 2 75 15 812
2017 Scientific and Professional 44 25 17 8 3 0 3 71 11 36
2017 Administration and Foreign Services 37 47 11 0 0 5 0 89 0 19
2017 Administrative Support 40 30 0 10 20 0 0 70 30 10
2017 Operational 40 38 9 7 3 2 1 80 11 823
2017 Other 32 40 9 11 7 0 2 73 19 126
2014 Administration and Foreign Services 50 31 6 6 6 0 0 81 13 16
2014 Operational 37 39 12 7 2 1 1 77 10 843
2014 Other 41 36 10 8 1 2 2 80 10 98

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 48 10 6 0 6 0 83 7 31
2018 Administration and Foreign Services 6 28 44 11 6 6 0 35 18 18
2018 Other 18 32 25 9 6 6 4 56 17 812

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 35 13 0 0 13 3 85 0 31
2018 Administration and Foreign Services 22 22 11 22 6 11 6 53 33 18
2018 Other 33 29 18 7 5 7 1 67 14 813
2017 Scientific and Professional 42 25 19 3 6 3 3 71 9 36
2017 Administration and Foreign Services 44 44 6 6 0 0 0 89 6 18
2017 Administrative Support 40 10 10 10 30 0 0 50 40 10
2017 Operational 35 29 15 4 5 8 4 73 10 825
2017 Other 33 25 23 10 6 3 1 60 16 126
2014 Administration and Foreign Services 40 33 20 0 7 0 0 73 7 15
2014 Operational 37 29 15 4 4 10 2 75 8 847
2014 Other 48 23 11 7 4 3 3 76 12 98

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 39 19 3 0 3 0 77 3 31
2018 Administration and Foreign Services 6 39 17 22 11 6 0 47 35 18
2018 Other 29 33 17 9 8 4 0 65 18 814
2017 Scientific and Professional 36 39 14 0 6 3 3 79 6 36
2017 Administration and Foreign Services 32 53 11 0 0 5 0 89 0 19
2017 Administrative Support 70 10 0 10 10 0 0 80 20 10
2017 Operational 34 35 14 7 5 4 1 73 12 823
2017 Other 35 36 15 10 4 1 0 71 14 126
2014 Administration and Foreign Services 33 47 20 0 0 0 0 80 0 15
2014 Operational 33 36 15 7 2 6 1 74 10 847
2014 Other 41 29 15 9 1 4 1 73 11 98

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 39 13 6 0 0 0 81 6 31
2018 Administration and Foreign Services 33 33 6 11 17 0 0 67 28 18
2018 Other 37 35 12 9 6 0 0 72 15 814
2017 Scientific and Professional 39 33 17 3 6 0 3 74 9 36
2017 Administration and Foreign Services 58 32 11 0 0 0 0 89 0 19
2017 Administrative Support 30 40 10 10 10 0 0 70 20 10
2017 Operational 43 35 10 7 4 0 0 78 12 823
2017 Other 42 37 10 5 7 0 0 79 12 126
2014 Administration and Foreign Services 73 13 13 0 0 0 0 87 0 15
2014 Operational 44 37 10 5 4 0 0 81 9 846
2014 Other 47 32 11 4 3 2 1 81 7 98

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 20 13 13 3 13 13 59 23 30
2018 Administration and Foreign Services 17 50 6 17 11 0 0 67 28 18
2018 Other 12 21 23 15 11 10 8 40 32 808
2017 Scientific and Professional 19 28 19 14 8 8 3 53 25 36
2017 Administration and Foreign Services 32 21 26 0 11 0 11 59 12 19
2017 Administrative Support 30 30 10 0 20 10 0 67 22 10
2017 Operational 19 24 20 12 9 8 8 51 25 823
2017 Other 16 19 22 17 10 10 6 42 31 126
2014 Administration and Foreign Services 31 31 19 19 0 0 0 63 19 16
2014 Operational 20 27 19 11 7 7 8 56 22 846
2014 Other 27 28 17 9 6 7 6 62 18 98

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 26 42 16 13 3 0 0 68 16 31
2018 Administration and Foreign Services 11 50 17 0 17 6 0 65 18 18
2018 Other 25 33 14 12 9 4 2 62 23 811
2017 Scientific and Professional 29 29 20 14 9 0 0 57 23 35
2017 Administration and Foreign Services 26 47 21 0 0 5 0 78 0 19
2017 Administrative Support 20 50 10 10 10 0 0 70 20 10
2017 Operational 30 35 11 10 7 4 3 70 18 824
2017 Other 30 23 20 14 9 3 1 55 24 126
2014 Administration and Foreign Services 33 40 13 7 7 0 0 73 13 15
2014 Operational 32 32 13 9 6 5 2 69 16 848
2014 Other 32 30 13 11 4 6 3 68 17 97

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 26 32 26 10 3 3 0 60 13 31
2018 Administration and Foreign Services 11 39 22 17 11 0 0 50 28 18
2018 Other 24 31 23 9 9 3 1 57 19 811

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 26 23 16 10 16 3 40 32 31
2018 Administration and Foreign Services 6 17 22 11 39 6 0 24 53 18
2018 Other 16 20 16 16 19 12 1 41 40 810
2017 Scientific and Professional 8 36 17 6 17 8 8 53 27 36
2017 Administration and Foreign Services 16 37 16 16 11 5 0 56 28 19
2017 Administrative Support 20 0 20 20 10 30 0 29 43 10
2017 Operational 14 22 16 16 19 13 1 42 40 824
2017 Other 21 16 12 13 20 14 3 45 40 126
2014 Administration and Foreign Services 27 27 13 0 27 7 0 57 29 15
2014 Operational 17 22 18 16 15 11 1 44 35 849
2014 Other 18 23 21 13 15 4 4 46 31 98

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 26 74 31
2018 Other 21 79 811

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Other 33 148

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Other 68 164

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Other 6 143

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Other 0 143

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Other 44 153

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Other 46 157

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Other 41 151

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Other 31 149

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Other 40 154

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Other 23 149

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Other 51 156

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Other 32 148

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Other 4 142

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Other 21 149

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Other 27 147

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Other 49 155

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Other 34 150

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Other 13 146

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Other 55 159

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Other 20 148

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Other 7 144

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Other 25 148

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Other 12 144

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Other 10 146

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Other 22 143

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Other 10 142

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Other 42 149

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Other 15 134

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Other 28 136

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Other 16 132

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Other 8 129

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Other 14 129

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Other 5 129

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Other 0 128

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Other 18 131

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Other 19 130

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Other 38 133

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Other 4 128

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Other 50 137

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Other 5 128

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Other 59 141

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Other 17 129

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 6 23 6 0 48 6 36 14 31
2018 Administration and Foreign Services 0 22 22 0 17 28 11 36 27 18
2018 Other 12 13 19 9 9 33 6 40 29 800
2017 Scientific and Professional 9 11 20 11 9 31 9 33 33 35
2017 Administration and Foreign Services 16 16 21 5 5 37 0 50 17 19
2017 Administrative Support 10 20 30 0 10 30 0 43 14 10
2017 Operational 13 16 15 7 7 35 8 50 24 822
2017 Other 12 9 23 9 9 29 10 34 29 126
2014 Administration and Foreign Services 13 31 25 0 13 13 6 54 15 16
2014 Operational 11 16 20 9 6 32 7 44 24 845
2014 Other 17 15 16 7 9 27 9 49 26 96

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 47 27 7 0 10 0 63 7 30
2018 Administration and Foreign Services 17 33 6 11 11 11 11 64 29 18
2018 Other 22 27 19 6 9 14 2 59 18 798
2017 Scientific and Professional 17 29 20 9 9 14 3 55 21 35
2017 Administration and Foreign Services 26 37 16 5 0 16 0 75 6 19
2017 Administrative Support 30 10 20 20 10 10 0 44 33 10
2017 Operational 25 28 15 7 6 15 3 66 16 821
2017 Other 24 29 17 7 9 11 2 61 18 126
2014 Administration and Foreign Services 31 38 19 6 6 0 0 69 13 16
2014 Operational 25 31 18 6 4 15 1 66 12 850
2014 Other 24 28 20 8 5 11 4 61 16 97

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 10 90 809

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Other 22 68

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Other 91 78

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Other 0 64

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Other 25 66

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Other 23 68

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Other 28 68

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Other 20 65

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Other 17 64

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Other 29 65

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Other 19 65

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Other 9 64

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Other 26 65

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Other 0 63

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Other 31 70

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Other 38 68

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Other 47 71

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Other 13 66

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Other 34 68

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Other 10 65

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Other 18 67

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Other 12 64

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Other 45 71

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Other 10 55

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Other 0 53

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Other 0 53

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Other 28 55

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Other 24 56

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Other 46 57

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Other 59 62

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Other 0 53

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Other 76 62

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Other 16 55

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 16 13 0 0 52 10 67 0 31
2018 Administration and Foreign Services 0 11 28 11 6 33 11 20 30 18
2018 Other 12 13 19 4 6 38 6 47 19 796
2017 Scientific and Professional 11 17 11 9 9 34 9 50 30 35
2017 Administration and Foreign Services 16 16 21 0 0 47 0 60 0 19
2017 Administrative Support 10 30 10 10 10 30 0 57 29 10
2017 Operational 14 15 18 2 4 40 7 55 12 818
2017 Other 14 17 19 3 6 34 8 52 15 125
2014 Administration and Foreign Services 19 31 25 0 6 13 6 62 8 16
2014 Operational 12 14 21 3 3 40 6 49 11 844
2014 Other 16 24 15 2 4 33 6 66 10 96

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 13 55 16 0 0 13 3 81 0 31
2018 Administration and Foreign Services 17 22 22 0 11 28 0 54 15 18
2018 Other 26 27 16 5 6 18 2 66 13 797
2017 Scientific and Professional 22 36 8 6 8 17 3 72 17 36
2017 Administration and Foreign Services 21 42 16 0 0 21 0 80 0 19
2017 Administrative Support 30 40 10 0 10 10 0 78 11 10
2017 Operational 29 27 15 3 3 20 3 72 9 819
2017 Other 27 33 10 6 6 16 1 73 15 124
2014 Administration and Foreign Services 44 38 13 0 6 0 0 81 6 16
2014 Operational 26 30 16 4 2 20 2 73 7 847
2014 Other 34 30 11 3 4 15 2 78 9 96
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 16 13 6 3 0 0 77 10 31
2018 Administration and Foreign Services 44 17 6 17 17 0 0 61 33 18
2018 Other 37 29 16 7 8 3 1 68 16 809
2017 Scientific and Professional 34 29 20 11 6 0 0 63 17 35
2017 Administration and Foreign Services 26 32 37 5 0 0 0 58 5 19
2017 Administrative Support 20 20 50 0 10 0 0 40 10 10
2017 Operational 41 28 15 8 6 2 0 71 14 822
2017 Other 33 30 17 7 9 4 1 66 17 126

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 16 23 19 29 3 3 6 43 36 31
2018 Administration and Foreign Services 17 22 33 17 6 6 0 41 24 18
2018 Other 16 31 21 13 12 6 1 50 27 808
2017 Scientific and Professional 11 31 28 8 22 0 0 42 31 36
2017 Administration and Foreign Services 11 42 32 11 5 0 0 53 16 19
2017 Administrative Support 10 20 30 20 10 10 0 33 33 10
2017 Operational 16 31 22 14 11 5 1 50 27 824
2017 Other 10 24 17 17 17 12 2 39 40 126

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 16 16 29 13 16 3 6 36 32 31
2018 Administration and Foreign Services 6 33 28 17 17 0 0 39 33 18
2018 Other 15 26 19 18 16 3 2 44 36 808
2017 Scientific and Professional 14 33 19 22 11 0 0 47 33 36
2017 Administration and Foreign Services 5 58 16 21 0 0 0 63 21 19
2017 Administrative Support 20 0 30 30 20 0 0 20 50 10
2017 Operational 16 29 21 15 13 3 3 47 30 824
2017 Other 12 30 12 20 21 5 0 44 43 126

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 23 16 19 16 0 3 47 37 31
2018 Administration and Foreign Services 17 17 22 33 11 0 0 33 44 18
2018 Other 27 24 22 12 13 0 1 52 26 812
2017 Scientific and Professional 28 31 14 11 14 0 3 60 26 36
2017 Administration and Foreign Services 63 16 11 11 0 0 0 79 11 19
2017 Administrative Support 40 20 0 30 0 10 0 67 33 10
2017 Operational 31 25 22 11 11 0 1 56 22 822
2017 Other 29 23 21 8 18 1 1 52 27 126

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 29 13 6 3 0 3 77 10 31
2018 Administration and Foreign Services 56 11 17 17 0 0 0 67 17 18
2018 Other 42 29 17 5 3 0 4 74 9 811
2017 Scientific and Professional 33 25 22 11 3 0 6 62 15 36
2017 Administration and Foreign Services 26 32 26 5 11 0 0 58 16 19
2017 Administrative Support 70 20 0 10 0 0 0 90 10 10
2017 Operational 47 29 14 5 2 0 3 78 8 821
2017 Other 49 21 18 4 2 1 4 74 7 126

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 52 13 29 0 0 0 6 69 0 31
2018 Administration and Foreign Services 61 22 6 11 0 0 0 83 11 18
2018 Other 46 24 12 6 3 1 8 77 9 811
2017 Scientific and Professional 50 28 3 11 3 0 6 82 15 36
2017 Administration and Foreign Services 37 26 11 11 5 0 11 71 18 19
2017 Administrative Support 80 10 0 10 0 0 0 90 10 10
2017 Operational 50 25 13 4 2 1 5 80 6 820
2017 Other 56 17 12 3 3 2 6 80 7 124

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 71 13 3 6 3 0 3 87 10 31
2018 Administration and Foreign Services 67 28 0 0 0 0 6 100 0 18
2018 Other 51 22 11 4 3 3 7 80 8 812
2017 Scientific and Professional 33 33 6 14 6 3 6 73 21 36
2017 Administration and Foreign Services 53 18 12 0 12 0 6 75 13 17
2017 Administrative Support 70 20 0 0 0 10 0 100 0 10
2017 Operational 59 20 8 4 1 4 5 86 6 822
2017 Other 57 17 10 5 2 2 7 82 7 126

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 52 26 10 0 3 0 10 86 4 31
2018 Administration and Foreign Services 50 28 6 11 0 0 6 82 12 18
2018 Other 58 15 8 3 2 1 14 86 5 811
2017 Scientific and Professional 58 8 8 3 0 0 22 86 4 36
2017 Administration and Foreign Services 68 11 0 0 11 0 11 88 12 19
2017 Administrative Support 100 0 0 0 0 0 0 100 0 10
2017 Operational 62 16 6 2 1 1 13 90 4 819
2017 Other 62 9 7 2 2 1 18 87 4 126

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 35 39 16 10 0 0 0 74 10 31
2018 Administration and Foreign Services 33 22 6 22 17 0 0 56 39 18
2018 Other 28 28 20 10 12 0 1 57 22 814
2017 Scientific and Professional 33 17 17 14 8 0 11 56 25 36
2017 Administration and Foreign Services 21 42 21 11 5 0 0 63 16 19
2017 Administrative Support 60 20 0 10 10 0 0 80 20 10
2017 Operational 33 30 18 10 9 0 0 63 20 822
2017 Other 23 31 25 12 6 1 2 55 19 126

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 32 16 26 16 6 0 3 50 23 31
2018 Administration and Foreign Services 33 22 28 17 0 0 0 56 17 18
2018 Other 29 23 19 11 12 2 4 55 24 813
2017 Scientific and Professional 25 31 22 6 8 3 6 61 15 36
2017 Administration and Foreign Services 47 32 11 5 5 0 0 79 11 19
2017 Administrative Support 50 10 0 20 10 0 10 67 33 10
2017 Operational 31 26 21 11 8 1 3 59 19 822
2017 Other 25 30 19 17 6 1 2 56 24 125

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 55 16 16 10 0 0 3 73 10 31
2018 Administration and Foreign Services 44 22 11 22 0 0 0 67 22 18
2018 Other 36 24 15 10 7 3 6 65 18 812
2017 Scientific and Professional 36 31 6 11 8 3 6 73 21 36
2017 Administration and Foreign Services 42 32 11 11 5 0 0 74 16 19
2017 Administrative Support 60 10 20 0 0 0 10 78 0 10
2017 Operational 43 27 16 7 4 1 3 72 11 822
2017 Other 38 30 14 10 3 0 6 71 14 125

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 48 29 13 10 0 0 0 77 10 31
2018 Administration and Foreign Services 39 33 22 6 0 0 0 72 6 18
2018 Other 42 30 12 8 5 1 2 74 13 812
2017 Scientific and Professional 28 25 19 11 11 0 6 56 24 36
2017 Administration and Foreign Services 47 26 21 5 0 0 0 74 5 19
2017 Administrative Support 40 10 10 30 10 0 0 50 40 10
2017 Operational 47 29 12 7 5 0 1 76 11 823
2017 Other 38 22 20 10 7 0 3 62 17 126

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 16 19 3 0 0 0 77 3 31
2018 Administration and Foreign Services 50 22 11 17 0 0 0 72 17 18
2018 Other 46 30 13 5 3 1 3 79 8 811
2017 Scientific and Professional 31 36 17 6 3 0 8 73 9 36
2017 Administration and Foreign Services 42 37 5 16 0 0 0 79 16 19
2017 Administrative Support 60 30 10 0 0 0 0 90 0 10
2017 Operational 57 25 10 4 2 1 2 84 6 822
2017 Other 45 26 17 3 3 0 5 75 7 126

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 47 33 7 3 7 0 3 83 10 30
2018 Administration and Foreign Services 50 0 17 22 11 0 0 50 33 18
2018 Other 49 22 16 6 4 0 4 73 10 812
2017 Scientific and Professional 44 25 19 0 6 0 6 74 6 36
2017 Administration and Foreign Services 47 26 16 5 5 0 0 74 11 19
2017 Administrative Support 60 0 20 0 20 0 0 60 20 10
2017 Operational 49 23 13 6 5 0 4 75 11 822
2017 Other 48 26 14 3 2 1 6 80 5 125

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 68 13 3 3 0 3 10 93 4 31
2018 Administration and Foreign Services 50 11 17 0 0 17 6 79 0 18
2018 Other 61 11 6 3 2 5 12 87 6 808

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 16 3 6 6 0 6 83 14 31
2018 Administration and Foreign Services 78 0 17 0 6 0 0 78 6 18
2018 Other 63 15 7 4 5 2 5 83 9 813
2017 Scientific and Professional 64 28 3 3 3 0 0 92 6 36
2017 Administration and Foreign Services 79 11 0 0 5 0 5 94 6 19
2017 Administrative Support 60 10 0 10 10 0 10 78 22 10
2017 Operational 71 14 6 3 3 0 3 88 5 822
2017 Other 66 11 10 6 3 1 3 81 9 124

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 58 26 3 6 3 0 3 87 10 31
2018 Administration and Foreign Services 72 17 6 6 0 0 0 89 6 18
2018 Other 67 16 8 3 2 1 4 87 5 814
2017 Scientific and Professional 75 14 6 0 0 0 6 94 0 36
2017 Administration and Foreign Services 74 16 0 5 0 0 5 94 6 19
2017 Administrative Support 80 10 0 0 0 0 10 100 0 10
2017 Operational 72 18 4 2 1 0 3 93 3 822
2017 Other 66 20 8 3 1 1 2 88 4 126

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 45 35 6 3 0 0 10 89 4 31
2018 Administration and Foreign Services 50 28 11 6 6 0 0 78 11 18
2018 Other 49 21 12 7 8 0 3 72 15 815
2017 Scientific and Professional 60 17 11 3 9 0 0 77 11 35
2017 Administration and Foreign Services 72 17 0 6 6 0 0 89 11 18
2017 Administrative Support 50 0 0 30 20 0 0 50 50 10
2017 Operational 59 20 11 4 5 0 2 80 9 821
2017 Other 58 10 17 5 7 1 2 70 12 125

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 6 0 0 0 0 55 100 0 31
2018 Administration and Foreign Services 44 0 0 0 0 0 56 100 0 18
2018 Other 40 5 2 0 1 1 52 93 2 808
2017 Scientific and Professional 53 14 6 0 0 0 28 92 0 36
2017 Administration and Foreign Services 53 5 0 0 0 0 42 100 0 19
2017 Operational 45 6 1 1 1 0 47 95 3 816
2017 Other 57 6 2 1 0 1 34 96 1 125

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 32 16 26 6 0 0 19 60 8 31
2018 Administration and Foreign Services 44 22 11 6 6 0 11 75 13 18
2018 Other 44 19 13 7 4 1 12 73 13 814
2017 Scientific and Professional 64 11 8 3 8 0 6 79 12 36
2017 Administration and Foreign Services 37 32 11 11 5 0 5 72 17 19
2017 Administrative Support 50 10 0 10 0 0 30 86 14 10
2017 Operational 46 22 13 6 4 0 9 75 11 823
2017 Other 64 10 8 6 1 1 10 83 8 126

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 13 26 23 16 0 3 33 40 31
2018 Administration and Foreign Services 22 39 6 17 17 0 0 61 33 18
2018 Other 25 20 16 14 23 1 1 46 38 814
2017 Scientific and Professional 44 14 11 11 14 0 6 62 26 36
2017 Administration and Foreign Services 37 21 21 11 11 0 0 58 21 19
2017 Administrative Support 30 10 40 10 10 0 0 40 20 10
2017 Operational 25 19 18 15 21 0 1 45 37 823
2017 Other 29 24 13 14 17 1 2 54 33 126

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 53 23 13 3 0 0 7 82 4 30
2018 Administration and Foreign Services 39 22 28 6 6 0 0 61 11 18
2018 Other 49 26 12 6 4 1 3 77 10 813
2017 Scientific and Professional 53 28 3 3 6 0 8 88 9 36
2017 Administration and Foreign Services 42 42 5 0 5 0 5 89 6 19
2017 Administrative Support 50 20 10 10 10 0 0 70 20 10
2017 Operational 52 28 10 4 3 0 3 83 7 822
2017 Other 49 21 13 7 4 1 5 75 12 126

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 23 19 48 6 3 0 0 42 10 31
2018 Administration and Foreign Services 11 22 50 17 0 0 0 33 17 18
2018 Other 18 30 32 12 7 0 0 48 19 808
2017 Scientific and Professional 11 36 31 14 8 0 0 47 22 36
2017 Administration and Foreign Services 5 42 37 16 0 0 0 47 16 19
2017 Administrative Support 10 40 30 10 10 0 0 50 20 10
2017 Operational 17 36 32 9 5 0 0 54 14 821
2017 Other 17 29 29 13 9 1 2 47 23 126

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 10 39 26 16 0 0 42 19 31
2018 Administration and Foreign Services 6 28 44 11 11 0 0 22 33 18
2018 Other 11 17 37 21 13 0 1 35 28 810
2017 Scientific and Professional 6 22 42 19 11 0 0 31 28 36
2017 Administration and Foreign Services 16 11 42 32 0 0 0 32 26 19
2017 Administrative Support 10 30 10 40 10 0 0 50 40 10
2017 Operational 8 15 34 27 15 0 0 42 24 820
2017 Other 12 17 34 20 16 1 1 36 29 126
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 10 13 3 0 3 3 71 29 30
2018 Administration and Foreign Services 39 28 11 6 0 17 0 47 53 18
2018 Other 55 19 6 2 2 13 3 66 34 804
2017 Scientific and Professional 50 22 6 8 3 8 3 56 44 36
2017 Administration and Foreign Services 68 16 5 5 0 5 0 72 28 19
2017 Administrative Support 60 20 0 0 0 20 0 75 25 10
2017 Operational 45 22 10 5 3 15 1 53 47 819
2017 Other 39 19 10 2 10 16 4 49 51 126

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 24 188
2017 Scientific and Professional 21 14
2017 Operational 24 312
2017 Other 33 52

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 41 189
2017 Scientific and Professional 36 14
2017 Operational 39 312
2017 Other 37 52

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Other 23 180
2017 Scientific and Professional 14 14
2017 Operational 14 312
2017 Other 19 52

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Other 32 192
2017 Scientific and Professional 29 14
2017 Operational 43 312
2017 Other 31 52

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Other 4 175
2017 Scientific and Professional 7 14
2017 Operational 1 312
2017 Other 4 52

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Other 23 182

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Other 37 186
2017 Scientific and Professional 29 14
2017 Operational 32 312
2017 Other 29 52

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Other 8 66 8 6 3 9 188
2017 Scientific and Professional 15 69 0 15 0 0 13
2017 Operational 11 67 10 4 2 5 296
2017 Other 8 65 10 4 4 8 48

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Other 68 32 222

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 55 7 0 0 0 7 31 100 0 29
2018 Administration and Foreign Services 56 11 6 0 0 0 28 92 0 18
2018 Other 53 8 4 1 3 6 24 88 7 787

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 14 25 17 8 17 2 17 48 31 228
2017 Scientific and Professional 14 7 29 14 29 0 7 23 46 14
2017 Operational 11 33 16 14 13 2 12 50 31 320
2017 Other 25 22 10 18 12 2 12 55 34 51

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Other 12 21 14 8 15 5 25 47 33 228
2017 Scientific and Professional 7 21 14 14 29 7 7 33 50 14
2017 Operational 9 24 15 15 14 4 19 44 37 319
2017 Other 17 15 17 12 13 8 17 44 33 52
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