2018 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 32 54 8 2 4 0 0 86 6 75
2018 Female gender 36 44 8 5 6 0 0 80 11 113
2017 Male gender 33 53 7 4 2 0 0 87 6 109
2017 Female gender 36 47 7 7 3 0 0 83 10 134

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 23 54 12 7 4 0 0 77 11 75
2018 Female gender 26 42 18 9 5 0 0 68 14 116
2017 Male gender 24 53 12 8 4 0 0 77 12 109
2017 Female gender 22 46 13 12 7 0 0 69 19 134

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 44 49 3 3 0 0 0 93 3 76
2018 Female gender 60 29 5 3 2 0 0 89 6 115
2017 Male gender 41 53 4 1 1 0 0 94 2 109
2017 Female gender 49 40 8 2 1 0 0 88 4 134

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 38 47 11 3 1 0 0 85 4 76
2018 Female gender 40 44 6 7 2 0 0 84 10 116
2017 Male gender 36 50 9 4 0 0 0 87 4 109
2017 Female gender 45 40 9 3 2 0 0 86 5 134

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 20 47 27 5 1 0 0 67 6 77
2018 Female gender 24 42 23 9 2 0 0 66 11 113
2017 Male gender 21 47 21 9 2 1 0 68 11 109
2017 Female gender 28 39 22 8 3 0 0 67 11 134

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 23 52 18 7 1 0 0 75 8 77
2018 Female gender 17 44 27 10 2 0 0 61 12 115
2017 Male gender 19 51 20 9 1 1 0 71 10 109
2017 Female gender 25 45 18 11 1 0 0 70 12 134

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 32 22 8 1 2 0 69 9 77
2018 Female gender 32 36 12 7 5 7 2 74 13 115
2017 Male gender 30 37 17 8 3 5 0 71 11 109
2017 Female gender 36 35 13 6 3 7 1 76 10 134
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 46 37 12 5 1 0 0 83 6 77
2018 Female gender 44 32 11 6 4 0 2 78 10 116
2017 Male gender 35 39 16 6 2 3 0 76 8 108
2017 Female gender 31 45 14 5 3 1 0 78 8 134

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 36 41 10 12 1 0 0 77 13 77
2018 Female gender 35 30 16 12 4 0 2 67 17 116
2017 Male gender 32 45 8 10 4 1 0 78 14 109
2017 Female gender 28 43 16 10 3 0 0 71 13 134

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 46 29 15 7 3 0 0 75 10 77
2018 Female gender 36 37 9 10 6 1 0 73 17 116
2017 Male gender 38 39 13 6 5 0 0 77 10 109
2017 Female gender 38 39 11 7 5 0 0 77 12 134

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 15 27 23 22 2 10 0 47 27 76
2018 Female gender 19 32 26 12 4 6 0 55 17 114
2017 Male gender 13 29 28 13 6 10 0 47 22 109
2017 Female gender 15 35 26 12 6 5 0 53 19 134

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 20 17 31 27 6 0 0 37 32 76
2018 Female gender 9 32 21 20 15 4 0 42 36 114
2017 Male gender 6 33 30 17 10 4 0 41 28 109
2017 Female gender 13 31 24 22 10 0 0 44 32 134

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 8 19 29 31 8 4 0 28 41 75
2018 Female gender 4 22 27 31 14 2 0 27 46 113
2017 Male gender 6 22 33 22 11 6 0 30 35 109
2017 Female gender 8 24 31 28 7 2 0 32 36 134

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 4 27 22 33 12 2 0 31 46 76
2018 Female gender 4 24 19 34 19 0 0 28 52 113
2017 Male gender 6 33 32 16 12 2 0 39 28 109
2017 Female gender 7 32 23 28 11 0 0 39 39 134
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 24 40 20 10 6 0 0 64 16 76
2018 Female gender 25 35 18 13 9 0 0 61 22 115
2017 Male gender 25 37 22 13 3 0 0 63 15 108
2017 Female gender 23 42 13 13 8 0 0 66 22 134

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 21 51 18 5 6 0 0 71 11 76
2018 Female gender 20 49 12 14 5 0 0 70 19 114
2017 Male gender 20 51 17 11 2 0 0 70 13 108
2017 Female gender 24 45 10 13 8 0 0 69 21 133

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 16 18 29 22 7 9 0 36 32 76
2018 Female gender 8 19 22 23 14 12 0 31 43 116
2017 Male gender 9 29 20 18 11 11 2 43 34 109
2017 Female gender 11 20 22 27 10 7 3 34 41 133

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 32 44 13 6 5 0 0 76 11 77
2018 Female gender 30 35 15 11 6 0 2 67 17 116
2017 Male gender 24 41 18 11 5 1 0 66 15 109
2017 Female gender 26 44 14 10 6 0 0 70 16 134

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 11 30 13 3 0 8 50 17 14
2018 Female gender 14 30 5 41 0 0 9 49 45 26
2017 Male gender 5 41 23 12 18 0 0 46 30 17
2017 Female gender 13 22 19 28 12 0 6 37 42 32

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 7 47 14 21 9 0 1 55 31 76
2018 Female gender 10 37 15 18 18 0 3 48 36 115
2017 Male gender 12 39 30 14 5 0 0 51 19 109
2017 Female gender 17 44 14 15 8 0 1 62 23 134

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 39 8 3 0 0 0 89 3 76
2018 Female gender 54 34 5 1 5 0 0 89 6 114
2017 Male gender 46 40 10 3 0 0 0 86 3 109
2017 Female gender 51 35 8 4 2 0 0 86 6 134

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 53 38 2 7 0 0 0 90 7 73
2018 Female gender 62 26 8 2 1 0 0 88 4 114
2017 Male gender 48 38 8 5 1 0 0 86 6 109
2017 Female gender 56 33 4 6 1 0 0 89 7 134

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 12 22 38 15 13 0 0 34 28 77
2018 Female gender 9 22 17 35 14 3 0 33 50 115
2017 Male gender 7 35 31 18 7 3 0 42 26 109
2017 Female gender 10 30 17 25 12 4 1 42 39 134

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 12 25 18 28 14 2 1 39 43 76
2018 Female gender 4 21 15 22 30 1 6 28 56 115
2017 Male gender 7 28 24 22 16 1 2 36 39 109
2017 Female gender 8 24 21 22 18 4 3 34 43 134

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 19 43 21 10 7 0 0 62 17 76
2018 Female gender 17 49 15 15 5 0 0 65 20 116
2017 Male gender 24 48 13 9 6 0 0 73 15 109
2017 Female gender 24 52 10 9 6 0 0 75 15 134

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 22 49 15 9 5 0 0 72 14 76
2018 Female gender 28 46 13 9 4 0 0 73 13 115
2017 Male gender 28 45 12 9 4 0 1 74 14 109
2017 Female gender 35 46 8 7 3 0 0 81 11 134

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 19 36 29 12 3 0 0 56 15 75
2018 Female gender 18 35 16 28 3 0 0 53 32 116
2017 Male gender 19 50 18 9 3 0 1 70 12 109
2017 Female gender 21 41 17 14 7 0 1 63 21 134

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 11 35 31 14 3 5 0 49 18 77
2018 Female gender 16 33 30 12 3 6 0 52 16 116
2017 Male gender 9 50 26 7 4 4 1 61 11 109
2017 Female gender 11 43 24 14 6 2 1 55 20 134

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 34 40 10 9 5 0 1 76 14 76
2018 Female gender 35 29 17 12 5 0 2 66 17 115
2017 Male gender 33 34 22 8 2 1 0 68 10 109
2017 Female gender 34 39 9 12 4 0 2 74 16 134

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 21 56 17 5 0 0 0 77 5 76
2018 Female gender 24 31 15 10 18 0 2 55 29 116
2017 Male gender 40 35 17 5 2 1 0 76 7 108
2017 Female gender 25 39 10 15 9 0 1 64 25 134

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Male gender 16 52 33 77
2018 Female gender 16 46 38 116
2017 Male gender 15 65 20 109
2017 Female gender 15 56 30 133

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Male gender 35 15 18 18 15 0 11
2018 Female gender 38 6 18 11 11 14 19
2017 Male gender 39 0 12 25 12 13 16
2017 Female gender 22 16 5 21 21 16 19
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 33 45 18 2 2 0 0 78 4 76
2018 Female gender 42 41 10 5 1 0 0 83 6 116
2017 Male gender 30 48 14 3 3 3 0 80 5 108
2017 Female gender 36 44 10 7 4 0 0 80 11 134

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 15 48 23 11 1 2 0 65 12 75
2018 Female gender 19 44 20 16 1 0 0 63 17 116
2017 Male gender 12 43 25 15 4 1 0 56 19 109
2017 Female gender 21 47 16 13 3 0 0 67 16 134

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 13 28 41 10 6 0 2 16 42 76
2018 Female gender 11 36 31 17 1 1 2 20 48 116
2017 Male gender 5 30 37 17 6 2 4 24 37 109
2017 Female gender 9 34 38 13 4 0 1 17 44 134

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 5 16 32 28 12 5 2 42 23 76
2018 Female gender 7 21 33 23 6 6 4 32 30 115
2017 Male gender 3 16 35 23 11 6 6 39 21 109
2017 Female gender 7 19 37 19 9 4 6 30 28 133

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 25 37 20 10 6 0 3 16 63 75
2018 Female gender 30 32 28 4 4 1 1 8 63 116
2017 Male gender 15 23 39 12 8 0 4 20 39 108
2017 Female gender 23 26 29 11 5 0 6 17 53 134

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 10 25 33 21 8 0 2 30 36 74
2018 Female gender 9 29 32 25 5 0 0 30 38 115
2017 Male gender 7 19 44 19 9 0 1 28 27 107
2017 Female gender 6 20 40 23 7 1 2 31 28 133

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 17 31 23 15 7 2 5 24 52 76
2018 Female gender 29 23 22 15 5 0 6 21 55 115
2017 Male gender 15 27 26 18 7 4 4 27 45 109
2017 Female gender 17 28 22 21 7 1 4 30 47 134

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 6 2 32 42 8 2 7 55 9 75
2018 Female gender 6 28 19 32 9 0 4 43 36 116
2017 Male gender 3 10 16 34 27 5 6 68 15 109
2017 Female gender 3 17 26 25 20 3 6 50 22 134

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 19 38 29 7 4 0 2 11 59 76
2018 Female gender 35 29 27 5 2 1 1 8 65 116
2017 Male gender 13 25 37 12 11 0 3 23 39 109
2017 Female gender 20 28 40 7 2 1 1 9 50 134

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 47 6 12 1 0 0 81 13 76
2018 Female gender 29 50 10 8 3 0 0 79 11 115
2017 Male gender 34 44 14 8 1 0 0 77 9 109
2017 Female gender 37 47 7 5 4 0 0 84 9 134

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 33 52 12 1 1 0 0 86 2 75
2018 Female gender 38 45 8 9 0 0 0 83 9 115
2017 Male gender 32 51 12 3 2 0 0 84 5 109
2017 Female gender 37 48 8 5 1 0 0 85 7 133

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 35 44 11 6 3 0 1 79 9 76
2018 Female gender 36 49 10 5 0 0 0 86 5 116

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 36 49 9 1 3 2 0 87 4 77
2018 Female gender 45 43 6 3 0 2 0 90 4 114
2017 Male gender 32 42 18 7 2 0 0 73 9 109
2017 Female gender 27 50 12 6 4 1 0 78 10 134

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 37 42 14 7 1 0 0 78 8 77
2018 Female gender 37 42 16 6 0 0 0 79 6 115
2017 Male gender 21 60 12 6 1 0 0 81 7 109
2017 Female gender 33 48 6 11 1 1 0 82 12 134

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 31 64 5 0 1 0 0 95 1 77
2018 Female gender 44 40 13 2 0 0 0 84 3 115
2017 Male gender 32 60 6 2 1 0 0 92 3 108
2017 Female gender 37 54 5 4 1 0 0 90 5 134

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 13 57 20 6 3 1 0 70 9 76
2018 Female gender 17 38 18 13 8 3 4 58 22 116
2017 Male gender 15 41 16 12 9 5 3 61 22 109
2017 Female gender 17 38 19 14 5 3 3 58 21 134

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 16 50 12 13 1 7 1 72 15 76
2018 Female gender 30 42 8 14 1 2 2 75 17 115
2017 Male gender 16 48 15 15 5 2 0 65 20 109
2017 Female gender 23 44 12 11 5 4 1 70 17 134

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 26 52 13 6 1 2 0 79 7 77
2018 Female gender 27 40 21 11 0 0 0 67 12 116

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 7 36 24 16 5 11 1 49 23 76
2018 Female gender 7 31 22 17 9 9 5 45 30 116
2017 Male gender 16 31 19 16 7 9 1 53 26 108
2017 Female gender 10 28 25 19 7 10 1 42 30 134

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Male gender 6 94 77
2018 Female gender 7 93 116

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 11 23 30 5 5 19 8 46 13 77
2018 Female gender 11 22 15 12 6 29 6 50 27 116
2017 Male gender 10 28 21 9 5 22 3 52 20 109
2017 Female gender 9 17 21 10 4 33 7 43 22 134

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 19 44 21 8 2 3 3 67 11 77
2018 Female gender 20 35 18 8 7 12 0 62 17 116
2017 Male gender 13 49 15 9 5 9 0 68 15 109
2017 Female gender 17 36 23 6 4 14 1 61 12 134

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 15 26 23 1 1 26 8 62 3 76
2018 Female gender 15 20 20 3 2 33 7 59 8 115
2017 Male gender 11 25 24 2 4 28 6 55 8 109
2017 Female gender 7 25 16 4 3 36 8 58 13 134

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 25 46 15 1 1 10 2 80 2 77
2018 Female gender 28 34 15 4 2 15 0 74 8 116
2017 Male gender 20 47 21 0 4 9 0 73 4 109
2017 Female gender 22 42 12 7 1 15 1 76 10 134
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 34 7 9 1 0 0 84 9 77
2018 Female gender 60 28 8 1 4 0 0 87 5 116
2017 Male gender 44 39 11 3 3 0 0 83 6 108
2017 Female gender 50 37 6 4 3 0 0 87 7 134

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 6 33 39 9 6 7 0 42 17 77
2018 Female gender 10 29 32 14 10 5 0 42 25 116
2017 Male gender 7 32 32 13 8 7 0 43 22 108
2017 Female gender 7 34 25 19 9 6 0 43 30 133

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 8 36 31 12 6 6 0 47 20 77
2018 Female gender 7 40 18 22 13 0 0 47 35 116
2017 Male gender 13 36 26 12 8 3 1 51 21 109
2017 Female gender 11 39 17 25 8 0 0 50 33 134

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 31 29 28 6 3 2 1 61 10 77
2018 Female gender 24 26 29 10 5 2 4 53 16 114
2017 Male gender 33 28 25 7 3 2 2 63 10 109
2017 Female gender 25 29 19 13 11 1 2 56 24 134

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 3 25 43 20 8 0 0 28 29 77
2018 Female gender 4 15 35 17 29 0 0 19 46 115
2017 Male gender 9 29 31 20 9 2 0 39 30 109
2017 Female gender 11 18 32 22 16 0 1 29 39 134

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 11 23 40 24 1 0 0 34 25 75
2018 Female gender 10 27 29 17 17 0 0 37 34 115
2017 Male gender 10 31 33 17 8 1 1 41 25 107
2017 Female gender 12 35 24 19 9 0 1 48 28 133

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 5 22 34 25 12 0 3 28 37 77
2018 Female gender 7 14 27 24 24 0 3 22 50 115
2017 Male gender 17 18 28 20 15 1 2 36 36 109
2017 Female gender 15 19 24 22 18 1 2 35 41 134

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 25 38 30 3 3 0 1 63 6 77
2018 Female gender 26 29 20 14 7 0 3 58 22 115
2017 Male gender 33 31 17 7 3 3 7 70 12 109
2017 Female gender 24 33 19 12 4 1 7 61 18 133

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 24 38 29 4 5 0 0 62 9 77
2018 Female gender 22 28 25 15 10 0 0 50 25 114
2017 Male gender 28 34 22 10 3 1 2 64 14 108
2017 Female gender 30 28 24 13 5 0 1 58 18 134

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 14 27 26 25 7 0 0 42 32 77
2018 Female gender 16 33 29 17 5 0 0 49 22 116
2017 Male gender 16 39 29 8 6 1 2 56 14 108
2017 Female gender 15 37 29 10 8 1 1 53 18 134

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 9 22 38 21 11 0 0 31 31 76
2018 Female gender 15 23 27 21 14 0 0 37 35 116
2017 Male gender 12 25 38 17 6 1 1 38 23 108
2017 Female gender 13 28 27 18 13 1 0 41 32 134

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 19 30 28 16 7 0 0 49 23 77
2018 Female gender 24 26 21 21 9 0 0 50 29 116
2017 Male gender 15 31 28 19 4 1 2 48 23 108
2017 Female gender 17 35 20 19 7 1 1 53 26 134

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 14 38 30 7 10 0 0 53 17 77
2018 Female gender 8 29 34 16 13 0 0 37 28 114
2017 Male gender 18 31 33 10 6 1 1 49 17 108
2017 Female gender 19 31 25 14 8 1 3 51 23 134

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 41 29 20 2 2 0 6 75 4 76
2018 Female gender 43 28 14 5 4 0 6 76 9 115
2017 Male gender 42 30 14 7 4 0 3 74 12 109
2017 Female gender 54 21 15 4 5 0 1 76 9 134

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 76 14 4 1 1 0 5 94 2 77
2018 Female gender 65 13 7 0 3 0 12 89 4 115

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 79 11 0 2 4 0 4 94 6 77
2018 Female gender 71 8 6 2 3 0 9 88 6 116
2017 Male gender 67 21 4 2 3 0 3 91 5 109
2017 Female gender 69 16 8 2 3 1 2 87 5 134

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 36 40 15 5 2 0 3 78 6 77
2018 Female gender 43 23 12 8 7 0 6 71 16 116
2017 Male gender 47 28 13 6 5 0 1 76 11 109
2017 Female gender 51 20 15 9 3 0 1 72 12 134

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 26 13 5 3 0 3 79 8 77
2018 Female gender 50 22 9 10 5 0 5 75 16 116
2017 Male gender 54 26 11 2 4 0 3 83 6 109
2017 Female gender 44 30 15 5 4 0 1 76 9 133

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 52 13 11 1 0 2 20 85 1 76
2018 Female gender 42 14 7 5 1 0 31 81 8 112
2017 Male gender 54 14 5 3 2 0 23 88 6 108
2017 Female gender 46 13 5 4 2 0 30 84 9 133

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 63 15 11 6 0 0 5 82 7 77
2018 Female gender 49 24 11 6 0 0 10 81 7 115
2017 Male gender 66 19 8 1 1 0 6 90 2 109
2017 Female gender 58 21 5 3 1 1 11 90 4 133

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 55 29 2 8 3 2 1 86 12 77
2018 Female gender 57 24 8 5 3 0 3 84 8 116
2017 Male gender 54 25 14 3 3 0 2 81 5 109
2017 Female gender 56 18 10 5 5 1 4 78 11 134

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 50 27 19 1 2 0 1 78 3 77
2018 Female gender 50 25 15 5 1 0 4 78 6 116
2017 Male gender 57 17 20 4 0 0 2 75 4 109
2017 Female gender 58 18 18 3 1 0 3 78 4 134

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 5 26 44 22 3 0 0 30 26 77
2018 Female gender 8 16 41 28 6 0 0 24 35 116
2017 Male gender 9 29 45 12 3 2 0 39 15 109
2017 Female gender 6 24 46 16 7 0 1 30 23 134

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 3 16 42 28 11 0 0 39 19 77
2018 Female gender 13 23 32 26 5 0 0 31 36 114
2017 Male gender 4 20 38 25 12 0 1 38 24 109
2017 Female gender 5 19 45 28 2 0 1 30 24 133
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 58 19 16 4 0 2 1 60 40 77
2018 Female gender 37 30 19 4 6 2 2 39 61 116
2017 Male gender 53 17 11 9 4 6 1 56 44 109
2017 Female gender 44 16 21 8 6 3 1 46 54 134

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 2 26
2018 Female gender 5 64
2017 Male gender 11 43
2017 Female gender 25 67

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 6 26
2018 Female gender 18 64
2017 Male gender 22 43
2017 Female gender 35 67

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Male gender 8 26
2018 Female gender 25 64
2017 Male gender 9 43
2017 Female gender 13 67

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Male gender 18 26
2018 Female gender 12 64
2017 Male gender 22 43
2017 Female gender 33 67

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Male gender 11 26
2018 Female gender 14 64
2017 Male gender 12 43
2017 Female gender 12 67

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Male gender 27 26
2018 Female gender 30 64

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Male gender 47 26
2018 Female gender 41 64
2017 Male gender 44 43
2017 Female gender 36 67

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Male gender 18 45 31 0 5 2 26
2018 Female gender 12 68 6 2 0 12 58
2017 Male gender 12 63 21 0 2 2 44
2017 Female gender 11 60 14 6 4 5 66

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Male gender 75 25 25
2018 Female gender 61 39 62

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 74 7 3 1 1 0 14 94 2 77
2018 Female gender 73 9 3 0 5 0 9 92 5 116

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 48 17 16 5 8 0 6 69 13 26
2018 Female gender 28 24 22 11 6 1 9 58 18 63
2017 Male gender 15 27 16 7 13 5 16 54 25 44
2017 Female gender 13 34 13 7 15 3 15 57 27 68

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Male gender 9 16 27 8 25 3 11 29 39 26
2018 Female gender 6 5 29 25 12 7 16 14 49 62
2017 Male gender 7 16 19 13 24 4 16 29 47 44
2017 Female gender 1 11 21 14 32 6 15 15 59 68
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