2018 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 29 6 10 4 1 0 79 14 82
2018 Not a person with a disability 48 38 7 5 2 0 0 86 7 1416
2017 Person with a disability 57 31 7 0 5 0 0 88 5 58
2017 Not a person with a disability 47 38 6 5 3 0 0 85 8 1082
2014 Person with a disability 49 29 9 8 5 0 0 78 13 70
2014 Not a person with a disability 46 40 7 5 2 0 0 86 7 1214
2011 Person with a disability 54 21 7 8 10 0 0 75 18 61
2011 Not a person with a disability 48 37 7 5 3 0 0 85 8 1171

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 32 13 9 9 0 0 69 18 81
2018 Not a person with a disability 42 36 9 8 3 0 0 79 12 1413
2017 Person with a disability 42 32 10 11 5 0 0 74 16 58
2017 Not a person with a disability 38 38 11 10 4 0 0 76 14 1080

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 62 25 10 1 1 0 0 87 3 82
2018 Not a person with a disability 63 27 7 2 1 0 0 90 3 1400
2017 Person with a disability 68 23 5 2 2 0 0 91 4 57
2017 Not a person with a disability 62 29 6 2 0 0 0 91 2 1077
2014 Person with a disability 72 18 8 0 3 0 0 90 3 70
2014 Not a person with a disability 70 23 4 1 1 0 0 94 2 1213
2011 Person with a disability 65 18 10 2 5 0 0 83 7 61
2011 Not a person with a disability 67 25 5 2 1 0 0 93 2 1173

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 32 12 4 3 1 0 81 7 81
2018 Not a person with a disability 55 33 7 3 2 0 0 88 5 1414
2017 Person with a disability 59 30 5 2 4 0 0 89 5 58
2017 Not a person with a disability 52 34 7 4 3 0 0 87 6 1077
2014 Person with a disability 45 32 12 6 5 0 0 77 11 70
2014 Not a person with a disability 55 33 6 3 2 0 0 89 5 1211
2011 Person with a disability 55 24 6 7 8 0 0 79 15 61
2011 Not a person with a disability 52 36 6 3 2 0 0 88 5 1172

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 31 11 5 6 0 0 78 11 82
2018 Not a person with a disability 64 23 9 3 1 0 0 87 4 1419
2017 Person with a disability 43 34 13 5 5 0 0 77 11 57
2017 Not a person with a disability 58 26 9 4 2 0 0 85 7 1082
2014 Person with a disability 59 18 12 5 5 1 0 78 10 70
2014 Not a person with a disability 56 28 8 4 2 0 0 85 6 1213
2011 Person with a disability 38 31 18 8 5 0 0 69 13 61
2011 Not a person with a disability 48 33 11 5 3 1 0 81 8 1170

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 34 11 5 7 0 0 77 11 80
2018 Not a person with a disability 59 27 8 4 1 0 0 86 6 1419
2017 Person with a disability 39 39 11 5 5 0 0 79 11 57
2017 Not a person with a disability 54 30 9 6 2 0 0 84 7 1082
2014 Person with a disability 53 20 13 9 4 0 0 74 13 69
2014 Not a person with a disability 53 31 8 5 3 0 0 84 7 1213
2011 Person with a disability 32 36 14 13 5 0 0 68 18 61
2011 Not a person with a disability 46 36 10 6 3 0 0 81 9 1169

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 53 19 14 7 5 1 1 73 13 82
2018 Not a person with a disability 58 21 11 5 3 1 0 80 9 1422
2017 Person with a disability 50 18 18 4 9 0 2 69 13 57
2017 Not a person with a disability 54 23 11 6 4 2 0 79 10 1081
2014 Person with a disability 52 20 10 7 9 1 1 73 17 70
2014 Not a person with a disability 54 23 10 6 5 3 0 79 11 1213
2011 Person with a disability 44 19 19 10 8 0 0 63 18 59
2011 Not a person with a disability 49 22 13 8 5 3 1 74 13 1172
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 22 11 7 7 5 0 75 14 81
2018 Not a person with a disability 53 28 8 5 4 1 0 82 9 1419
2017 Person with a disability 52 26 9 8 5 0 0 78 14 58
2017 Not a person with a disability 51 29 10 5 4 1 1 81 8 1082
2014 Person with a disability 54 20 2 12 8 3 0 77 20 70
2014 Not a person with a disability 51 30 10 4 3 2 0 83 7 1213
2011 Person with a disability 38 21 13 8 13 5 2 63 23 61
2011 Not a person with a disability 48 28 11 6 4 2 0 78 10 1169

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 25 10 10 8 1 0 72 18 81
2018 Not a person with a disability 50 32 8 6 3 0 0 82 10 1419
2017 Person with a disability 50 26 14 7 4 0 0 76 10 58
2017 Not a person with a disability 47 34 8 7 4 0 0 81 11 1080
2014 Person with a disability 54 19 8 14 5 0 0 73 19 70
2014 Not a person with a disability 47 33 8 7 4 0 0 81 11 1214
2011 Person with a disability 40 28 10 5 13 3 0 71 19 60
2011 Not a person with a disability 44 33 10 8 4 1 0 78 12 1170

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 18 17 8 8 3 0 66 16 81
2018 Not a person with a disability 54 27 9 6 4 0 0 81 10 1417
2017 Person with a disability 59 31 0 8 2 0 0 90 10 58
2017 Not a person with a disability 56 26 8 6 4 0 0 82 10 1079
2014 Person with a disability 61 17 9 8 4 0 0 78 12 70
2014 Not a person with a disability 54 29 8 6 2 0 0 84 8 1212

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 27 14 14 6 10 0 61 23 82
2018 Not a person with a disability 34 33 16 8 4 6 0 71 13 1421
2017 Person with a disability 19 33 11 12 18 7 0 57 32 57
2017 Not a person with a disability 27 34 14 12 6 7 0 65 20 1082
2014 Person with a disability 28 39 8 14 8 3 0 69 22 70
2014 Not a person with a disability 33 33 12 10 5 7 0 71 15 1212
2011 Person with a disability 22 16 19 20 15 8 0 41 38 61
2011 Not a person with a disability 25 32 18 11 7 7 0 61 20 1172

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 31 11 22 6 3 0 60 29 82
2018 Not a person with a disability 30 35 16 11 5 2 0 66 17 1418
2017 Person with a disability 17 34 20 14 13 2 0 53 27 57
2017 Not a person with a disability 26 35 15 16 7 2 0 62 23 1080
2014 Person with a disability 27 33 10 20 9 0 0 60 29 70
2014 Not a person with a disability 30 36 14 13 5 2 0 67 19 1214
2011 Person with a disability 15 34 13 19 15 3 0 51 35 61
2011 Not a person with a disability 25 37 15 14 8 2 0 63 22 1170

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 25 19 26 9 3 0 44 37 81
2018 Not a person with a disability 19 33 21 16 7 5 0 54 24 1419
2017 Person with a disability 5 35 24 17 14 5 0 42 33 58
2017 Not a person with a disability 16 33 18 20 9 5 0 51 30 1083
2014 Person with a disability 15 29 15 25 14 2 0 45 40 70
2014 Not a person with a disability 19 34 17 17 7 5 0 56 26 1213
2011 Person with a disability 12 28 17 22 18 3 0 41 42 61
2011 Not a person with a disability 14 35 20 16 8 6 0 52 27 1172

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 26 18 20 20 3 0 41 41 82
2018 Not a person with a disability 16 34 18 20 10 2 0 51 30 1423
2017 Person with a disability 5 28 15 25 26 0 0 34 51 58
2017 Not a person with a disability 13 31 14 25 13 3 0 46 40 1079
2014 Person with a disability 17 31 11 26 15 0 0 48 41 69
2014 Not a person with a disability 18 32 17 21 10 2 0 51 32 1212
2011 Person with a disability 10 28 8 25 23 5 0 40 51 61
2011 Not a person with a disability 13 38 14 20 12 2 0 52 33 1170
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 26 14 14 13 0 0 59 27 82
2018 Not a person with a disability 33 37 14 10 5 0 0 71 15 1415
2017 Person with a disability 36 33 14 14 4 0 0 69 17 58
2017 Not a person with a disability 33 38 12 11 6 0 0 71 17 1081
2014 Person with a disability 38 32 10 10 10 0 0 70 20 69
2014 Not a person with a disability 35 37 13 8 5 0 0 73 14 1213
2011 Person with a disability 20 39 13 13 13 2 0 60 26 61
2011 Not a person with a disability 27 43 13 11 6 0 0 70 17 1172

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 44 10 13 8 0 0 69 21 82
2018 Not a person with a disability 29 42 13 11 4 0 0 71 15 1419
2017 Person with a disability 31 39 15 9 5 0 0 71 14 58
2017 Not a person with a disability 29 42 11 14 4 0 0 71 18 1081

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 24 18 11 14 17 3 46 31 82
2018 Not a person with a disability 15 24 19 16 10 13 3 47 31 1415
2017 Person with a disability 11 22 12 25 19 9 2 37 49 58
2017 Not a person with a disability 11 24 17 17 14 14 2 42 38 1081
2014 Person with a disability 15 27 10 19 16 11 2 48 40 70
2014 Not a person with a disability 13 26 16 18 11 13 3 46 35 1212

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 29 13 9 9 1 1 69 18 81
2018 Not a person with a disability 42 34 11 8 4 1 0 77 12 1419
2017 Person with a disability 41 33 18 7 2 0 0 74 8 58
2017 Not a person with a disability 40 36 10 10 4 0 1 76 14 1082
2014 Person with a disability 54 18 7 15 5 0 0 73 21 70
2014 Not a person with a disability 41 38 11 6 4 0 0 79 10 1214
2011 Person with a disability 35 26 15 10 10 3 2 64 21 61
2011 Not a person with a disability 36 37 11 9 6 1 1 74 15 1171

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 37 20 7 7 13 0 61 16 17
2018 Not a person with a disability 32 34 15 9 4 3 4 70 14 329
2017 Person with a disability 21 17 8 29 17 8 0 41 50 13
2017 Not a person with a disability 25 42 13 12 4 1 2 70 16 244
2014 Person with a disability 55 11 24 11 0 0 0 65 11 18
2014 Not a person with a disability 34 34 11 10 6 2 3 72 17 290

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 36 12 15 4 1 1 68 19 82
2018 Not a person with a disability 34 44 8 10 3 0 0 79 13 1420
2017 Person with a disability 32 35 12 14 7 0 0 67 21 58
2017 Not a person with a disability 36 43 8 9 3 0 0 79 13 1082
2014 Person with a disability 36 34 6 14 8 1 1 72 22 70
2014 Not a person with a disability 39 38 10 10 4 0 0 77 14 1213
2011 Person with a disability 33 41 13 3 6 0 3 76 10 61
2011 Not a person with a disability 40 39 9 8 3 0 1 79 12 1171

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 27 11 4 3 0 0 82 7 81
2018 Not a person with a disability 54 34 6 4 2 0 0 88 6 1416
2017 Person with a disability 63 30 5 2 0 0 0 93 2 58
2017 Not a person with a disability 54 35 5 4 2 0 0 89 6 1083
2014 Person with a disability 53 31 8 4 3 1 0 85 7 70
2014 Not a person with a disability 55 34 5 4 2 0 0 89 6 1213
2011 Person with a disability 62 19 7 5 7 0 0 82 12 61
2011 Not a person with a disability 55 32 6 4 3 0 0 87 7 1170

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 35 10 4 0 0 0 86 4 80
2018 Not a person with a disability 55 33 6 4 2 0 0 89 5 1404
2017 Person with a disability 68 23 7 2 0 0 0 91 2 58
2017 Not a person with a disability 56 33 5 4 1 0 0 90 5 1081
2014 Person with a disability 55 26 10 1 6 1 0 83 7 70
2014 Not a person with a disability 56 33 5 4 1 0 0 90 5 1213
2011 Person with a disability 51 38 3 3 5 0 0 88 8 61
2011 Not a person with a disability 54 38 3 3 2 0 0 92 4 1173

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 32 18 12 13 3 0 56 26 81
2018 Not a person with a disability 32 35 14 11 6 1 0 68 18 1411
2017 Person with a disability 17 34 16 15 14 2 2 53 30 58
2017 Not a person with a disability 27 40 11 13 8 1 0 68 21 1081
2014 Person with a disability 33 28 12 14 12 1 0 61 27 70
2014 Not a person with a disability 34 36 13 11 5 1 0 71 16 1213
2011 Person with a disability 16 34 13 13 18 5 0 53 33 61
2011 Not a person with a disability 31 38 14 9 7 1 0 70 16 1171

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 19 18 10 25 1 1 45 36 82
2018 Not a person with a disability 33 29 12 14 9 1 1 63 24 1413
2017 Person with a disability 15 22 12 18 26 2 4 40 47 58
2017 Not a person with a disability 23 33 13 15 12 2 2 58 28 1080
2014 Person with a disability 22 25 8 16 26 0 4 49 43 70
2014 Not a person with a disability 31 30 13 13 10 1 2 63 24 1213
2011 Person with a disability 15 28 12 16 23 2 5 46 42 61
2011 Not a person with a disability 25 32 13 14 13 2 2 60 27 1169

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 40 8 5 9 0 0 77 14 82
2018 Not a person with a disability 44 39 8 6 3 0 0 83 9 1417
2017 Person with a disability 46 36 7 9 2 0 0 83 11 58
2017 Not a person with a disability 43 38 9 8 3 0 0 80 11 1074
2014 Person with a disability 34 37 11 8 8 1 0 73 16 70
2014 Not a person with a disability 38 43 8 7 4 0 0 81 11 1214
2011 Person with a disability 44 26 5 15 7 3 0 73 22 61
2011 Not a person with a disability 43 38 9 7 3 0 0 81 11 1169

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 33 11 8 4 0 0 78 12 82
2018 Not a person with a disability 53 32 8 5 2 0 0 85 7 1405
2017 Person with a disability 53 31 11 5 0 0 0 84 5 58
2017 Not a person with a disability 52 32 8 6 2 0 0 84 8 1075
2014 Person with a disability 43 26 12 11 6 1 0 70 17 70
2014 Not a person with a disability 52 31 9 6 3 0 0 83 9 1214

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 31 15 5 7 1 0 73 11 81
2018 Not a person with a disability 44 37 10 7 3 0 0 81 9 1413
2017 Person with a disability 45 34 10 9 2 0 0 79 11 58
2017 Not a person with a disability 43 37 9 8 3 0 0 81 10 1077
2014 Person with a disability 44 28 9 9 9 0 0 73 18 70
2014 Not a person with a disability 45 35 10 7 2 0 0 81 9 1214
2011 Person with a disability 30 41 8 15 5 0 2 72 20 61
2011 Not a person with a disability 43 37 10 6 3 1 1 81 9 1167

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 38 18 6 9 0 0 66 16 82
2018 Not a person with a disability 36 40 15 5 2 2 0 77 8 1415
2017 Person with a disability 25 39 14 14 4 5 0 67 19 58
2017 Not a person with a disability 31 43 15 7 3 2 0 75 10 1081

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 56 26 6 10 1 0 0 82 12 82
2018 Not a person with a disability 61 27 6 4 2 0 0 88 6 1421
2017 Person with a disability 54 27 11 7 2 0 0 81 8 58
2017 Not a person with a disability 58 29 5 5 2 0 0 88 7 1082
2014 Person with a disability 55 27 7 5 3 3 0 84 9 70
2014 Not a person with a disability 58 27 8 4 2 0 1 86 6 1213
2011 Person with a disability 48 31 7 8 5 2 0 80 13 61
2011 Not a person with a disability 53 31 7 6 2 1 1 84 8 1173

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 33 16 5 5 0 0 74 10 82
2018 Not a person with a disability 43 33 13 6 3 0 1 77 10 1422
2017 Person with a disability 40 30 15 10 3 0 2 72 13 58
2017 Not a person with a disability 43 36 12 5 2 0 1 80 7 1083
2014 Person with a disability 35 44 15 5 2 0 0 78 7 70
2014 Not a person with a disability 41 38 13 5 2 0 1 80 7 1214
2011 Person with a disability 33 30 23 10 3 2 0 64 13 61
2011 Not a person with a disability 33 37 17 8 4 0 0 71 12 1172

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 36 35 30 82
2018 Not a person with a disability 25 45 30 1424
2017 Person with a disability 33 31 35 58
2017 Not a person with a disability 23 46 30 1082
2014 Person with a disability 34 49 16 70
2014 Not a person with a disability 23 47 30 1213
2011 Person with a disability 19 48 33 61
2011 Not a person with a disability 26 47 27 1168

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 29 46 13 4 8 0 30
2018 Not a person with a disability 14 56 14 6 5 5 358
2017 Person with a disability 42 42 11 5 0 0 19
2017 Not a person with a disability 16 58 13 6 3 5 254
2014 Person with a disability 28 48 18 0 9999 5 24
2014 Not a person with a disability 14 53 18 8 9999 7 285
2011 Person with a disability 9 50 24 9 9999 9 12
2011 Not a person with a disability 14 56 17 6 9999 7 308
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 29 6 6 1 0 0 86 8 82
2018 Not a person with a disability 57 33 5 3 2 0 0 90 5 1419
2017 Person with a disability 54 34 5 5 2 0 0 88 7 58
2017 Not a person with a disability 50 35 8 5 2 0 0 85 7 1079
2014 Person with a disability 47 40 5 7 1 0 0 86 9 70
2014 Not a person with a disability 53 35 7 4 1 0 0 88 6 1214
2011 Person with a disability 47 29 7 11 5 2 0 77 17 61
2011 Not a person with a disability 50 37 7 4 2 0 0 88 6 1172

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 34 17 10 1 0 0 72 11 82
2018 Not a person with a disability 39 40 13 6 2 0 0 79 8 1413
2017 Person with a disability 25 35 15 14 11 0 0 60 25 58
2017 Not a person with a disability 34 41 12 9 4 0 0 75 13 1079
2014 Person with a disability 35 32 15 12 6 0 0 67 18 70
2014 Not a person with a disability 37 41 11 7 3 1 0 78 10 1213
2011 Person with a disability 28 33 10 13 8 8 0 66 23 61
2011 Not a person with a disability 35 43 10 7 4 1 0 78 11 1168

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 30 31 12 14 0 3 27 42 82
2018 Not a person with a disability 6 23 37 23 9 1 1 33 29 1420
2017 Person with a disability 12 29 38 15 5 0 0 21 41 58
2017 Not a person with a disability 7 21 42 18 9 1 2 27 29 1079
2014 Person with a disability 14 26 39 15 6 1 0 21 40 70
2014 Not a person with a disability 8 22 40 20 9 0 1 29 31 1210
2011 Person with a disability 13 25 43 12 8 0 0 20 37 61
2011 Not a person with a disability 9 25 40 18 7 1 2 25 34 1169

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 14 26 26 16 4 1 44 29 80
2018 Not a person with a disability 4 15 30 29 19 1 1 49 20 1409
2017 Person with a disability 11 24 19 19 22 4 2 44 37 58
2017 Not a person with a disability 6 14 29 28 20 1 2 49 21 1078
2014 Person with a disability 7 14 36 21 17 3 2 40 23 70
2014 Not a person with a disability 5 13 28 33 20 1 2 54 18 1209
2011 Person with a disability 16 17 31 20 12 2 3 33 34 61
2011 Not a person with a disability 6 14 29 30 16 1 3 49 21 1169

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 16 30 17 11 4 1 29 39 82
2018 Not a person with a disability 11 21 33 22 11 1 1 34 33 1411
2017 Person with a disability 13 35 23 15 13 0 2 28 48 57
2017 Not a person with a disability 11 23 33 20 10 1 2 31 34 1080
2014 Person with a disability 19 26 30 13 9 3 0 22 47 70
2014 Not a person with a disability 14 24 33 17 10 1 1 28 38 1213
2011 Person with a disability 21 24 33 12 8 0 2 20 46 61
2011 Not a person with a disability 15 26 34 15 7 1 2 23 42 1169

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 9 21 34 22 1 3 59 19 82
2018 Not a person with a disability 3 10 28 34 23 0 1 58 13 1408
2017 Person with a disability 0 13 39 28 16 0 4 46 14 57
2017 Not a person with a disability 3 8 30 36 20 1 2 58 12 1076
2014 Person with a disability 7 8 36 25 22 1 1 48 16 70
2014 Not a person with a disability 4 9 29 35 21 0 1 57 13 1209
2011 Person with a disability 8 16 38 20 17 2 0 37 24 61
2011 Not a person with a disability 6 13 31 30 17 0 2 48 20 1168

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 22 24 15 17 4 1 33 42 82
2018 Not a person with a disability 10 21 29 23 15 1 1 39 32 1414
2017 Person with a disability 16 26 29 11 14 2 2 26 44 57
2017 Not a person with a disability 10 20 30 20 16 1 3 38 31 1077
2014 Person with a disability 17 19 29 21 13 1 0 34 36 70
2014 Not a person with a disability 9 18 30 25 16 0 2 42 28 1210
2011 Person with a disability 20 26 25 20 8 0 2 29 46 61
2011 Not a person with a disability 14 22 27 20 13 1 2 35 37 1169

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 13 26 28 14 1 3 44 28 81
2018 Not a person with a disability 5 15 28 28 20 2 1 50 21 1404
2017 Person with a disability 17 16 24 19 18 2 5 40 35 58
2017 Not a person with a disability 5 12 30 29 19 2 3 51 18 1080
2014 Person with a disability 6 8 34 28 16 3 3 48 16 70
2014 Not a person with a disability 3 8 26 33 26 2 2 62 12 1209
2011 Person with a disability 12 30 21 24 10 2 2 35 43 61
2011 Not a person with a disability 7 16 30 26 16 2 3 44 24 1167

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 26 33 18 8 1 0 26 40 82
2018 Not a person with a disability 9 19 35 23 11 1 1 34 29 1419
2017 Person with a disability 12 26 38 11 13 0 0 23 38 57
2017 Not a person with a disability 9 22 34 21 11 2 2 33 32 1080
2014 Person with a disability 18 26 37 9 6 3 2 16 46 70
2014 Not a person with a disability 12 20 36 20 11 1 1 31 32 1212

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 20 8 12 8 0 0 72 20 82
2018 Not a person with a disability 54 27 7 8 4 0 0 81 12 1415
2017 Person with a disability 54 27 9 7 2 2 0 82 9 58
2017 Not a person with a disability 51 29 7 7 5 1 0 81 12 1079
2014 Person with a disability 58 23 4 6 10 0 0 80 16 70
2014 Not a person with a disability 55 26 7 7 5 1 0 81 11 1215

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 33 10 5 3 0 0 82 7 82
2018 Not a person with a disability 57 31 6 5 1 0 0 88 6 1412
2017 Person with a disability 38 39 12 7 4 0 0 77 11 58
2017 Not a person with a disability 51 34 6 5 2 0 0 86 8 1083
2014 Person with a disability 55 30 8 3 4 0 0 85 7 70
2014 Not a person with a disability 48 38 7 5 2 0 0 86 7 1214

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 36 9 6 1 1 0 83 8 82
2018 Not a person with a disability 54 34 8 3 1 0 0 88 4 1417

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 18 12 6 3 3 0 78 9 82
2018 Not a person with a disability 61 25 8 2 1 2 1 89 3 1414
2017 Person with a disability 45 36 7 5 5 0 2 82 11 58
2017 Not a person with a disability 51 34 8 2 1 3 1 89 3 1081
2014 Person with a disability 53 28 3 9 3 5 0 85 12 70
2014 Not a person with a disability 56 29 8 2 1 4 1 89 2 1214

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 25 16 6 3 0 0 75 9 82
2018 Not a person with a disability 59 29 7 2 1 1 0 89 4 1415
2017 Person with a disability 44 33 13 7 4 0 0 77 11 57
2017 Not a person with a disability 51 37 6 3 1 1 0 89 5 1080
2014 Person with a disability 57 28 4 4 5 3 0 87 9 70
2014 Not a person with a disability 56 31 7 3 1 2 0 89 3 1215
2011 Person with a disability 33 36 10 12 8 2 0 70 20 61
2011 Not a person with a disability 39 39 12 6 3 1 0 79 9 1170

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 28 11 1 8 0 0 80 9 82
2018 Not a person with a disability 65 25 6 2 1 0 0 91 3 1411
2017 Person with a disability 51 29 7 10 2 0 0 81 12 57
2017 Not a person with a disability 58 30 7 3 2 0 0 88 5 1082
2014 Person with a disability 54 29 8 1 6 1 0 84 7 70
2014 Not a person with a disability 61 29 6 3 1 0 0 90 4 1214
2011 Person with a disability 41 30 13 10 5 2 0 72 15 61
2011 Not a person with a disability 49 36 9 4 2 0 0 85 6 1168

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 32 14 12 6 3 2 65 20 82
2018 Not a person with a disability 32 33 13 8 5 5 4 72 14 1416
2017 Person with a disability 31 32 15 12 5 2 4 66 18 58
2017 Not a person with a disability 31 31 14 9 7 4 3 67 18 1080
2014 Person with a disability 41 30 11 7 8 3 0 73 15 70
2014 Not a person with a disability 38 31 11 7 5 4 3 75 13 1213

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 32 7 7 6 0 0 80 14 82
2018 Not a person with a disability 52 33 9 3 2 1 1 86 5 1416
2017 Person with a disability 52 23 14 7 2 2 0 76 9 57
2017 Not a person with a disability 56 32 5 4 2 1 0 89 5 1079
2014 Person with a disability 61 19 13 5 3 0 0 80 7 70
2014 Not a person with a disability 59 28 6 3 2 1 1 89 5 1213
2011 Person with a disability 32 31 15 6 10 5 2 67 17 61
2011 Not a person with a disability 47 35 8 5 3 2 1 84 8 1167

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 32 22 1 6 0 0 71 8 82
2018 Not a person with a disability 50 33 11 4 2 0 0 83 6 1414

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 11 18 18 18 4 3 42 39 82
2018 Not a person with a disability 26 27 16 13 8 8 1 58 24 1418
2017 Person with a disability 14 19 11 21 25 9 1 37 51 58
2017 Not a person with a disability 22 25 14 15 13 9 2 53 32 1081
2014 Person with a disability 25 22 18 14 16 3 2 50 32 70
2014 Not a person with a disability 29 23 16 12 10 9 2 58 24 1213
2011 Person with a disability 12 21 10 21 23 10 3 38 51 61
2011 Not a person with a disability 18 25 18 15 9 11 3 50 29 1170

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 18 82 82
2018 Not a person with a disability 8 92 1417

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 64 14
2018 Not a person with a disability 50 108

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 12 108

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 0 108

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 5 108

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 14
2018 Not a person with a disability 39 109

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 14
2018 Not a person with a disability 33 109

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 14
2018 Not a person with a disability 33 109

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 14
2018 Not a person with a disability 50 109

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 14
2018 Not a person with a disability 31 109

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 50 14
2018 Not a person with a disability 41 109

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 50 14
2018 Not a person with a disability 56 109

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 14
2018 Not a person with a disability 27 109

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 14
2018 Not a person with a disability 24 109

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 14 103

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 9 103

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 13
2018 Not a person with a disability 24 103

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 54 13
2018 Not a person with a disability 43 103

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 62 13
2018 Not a person with a disability 56 103

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 14 20 14 10 17 4 43 31 82
2018 Not a person with a disability 21 18 18 6 4 26 6 58 15 1419
2017 Person with a disability 14 21 14 16 14 16 5 44 38 58
2017 Not a person with a disability 17 17 16 7 6 30 6 55 20 1082
2014 Person with a disability 19 29 18 4 10 18 1 60 18 70
2014 Not a person with a disability 23 20 15 6 4 26 6 64 14 1212

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 25 19 9 5 5 0 65 15 82
2018 Not a person with a disability 40 30 15 6 2 6 1 76 8 1418
2017 Person with a disability 32 29 14 8 9 5 2 66 19 57
2017 Not a person with a disability 34 35 14 6 3 6 1 75 10 1078
2014 Person with a disability 41 29 16 5 6 3 0 72 12 70
2014 Not a person with a disability 41 31 14 4 2 7 1 78 7 1213
2011 Person with a disability 26 32 19 15 5 3 0 60 20 61
2011 Not a person with a disability 34 37 15 5 2 6 0 76 8 1171

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 14 86 82
2018 Not a person with a disability 4 96 1421

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 0 61

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 13 61

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 14 61

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 0 61

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 0 61

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 10 61

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 11
2018 Not a person with a disability 46 61

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 13 61

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 0 58

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 11 58

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 9 28 10 5 26 3 39 21 81
2018 Not a person with a disability 23 16 19 3 2 31 6 62 8 1415
2017 Person with a disability 21 27 16 4 11 17 5 62 18 58
2017 Not a person with a disability 19 16 16 3 2 37 7 63 8 1079
2014 Person with a disability 28 18 19 5 6 21 3 60 15 70
2014 Not a person with a disability 25 16 15 3 1 33 8 69 6 1215

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 25 19 12 3 5 0 65 15 82
2018 Not a person with a disability 43 29 14 3 2 8 1 79 5 1419
2017 Person with a disability 36 30 11 5 9 7 2 73 15 58
2017 Not a person with a disability 41 33 13 2 2 9 1 82 4 1083
2014 Person with a disability 40 23 22 4 6 5 0 67 10 70
2014 Not a person with a disability 41 30 11 3 1 12 1 83 4 1213
2011 Person with a disability 34 33 16 8 2 5 2 72 11 61
2011 Not a person with a disability 41 35 13 2 1 9 0 83 3 1172
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 28 6 4 4 6 0 85 9 79
2018 Not a person with a disability 63 24 7 3 2 1 0 87 6 1410
2017 Person with a disability 61 23 8 8 0 0 0 83 8 58
2017 Not a person with a disability 62 23 8 3 3 1 0 86 6 1082

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 42 11 9 1 1 0 79 10 81
2018 Not a person with a disability 42 38 12 4 1 3 0 83 5 1419
2017 Person with a disability 32 43 18 5 2 0 0 76 7 58
2017 Not a person with a disability 36 40 14 6 2 3 0 78 7 1082

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 33 11 18 9 0 0 61 27 82
2018 Not a person with a disability 38 38 14 6 2 2 0 77 9 1422
2017 Person with a disability 19 42 12 13 11 2 2 63 25 58
2017 Not a person with a disability 29 42 14 8 5 1 0 73 13 1081

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 20 21 12 13 1 0 54 26 82
2018 Not a person with a disability 38 31 17 8 6 0 1 70 14 1418
2017 Person with a disability 31 37 15 5 10 0 2 69 16 58
2017 Not a person with a disability 47 29 13 5 5 0 1 77 10 1081

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 24 27 9 7 0 1 57 16 81
2018 Not a person with a disability 23 33 26 11 6 0 0 56 18 1420
2017 Person with a disability 19 32 21 15 7 0 5 55 24 58
2017 Not a person with a disability 22 36 24 11 6 0 1 59 16 1082

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 21 16 7 7 0 3 70 14 82
2018 Not a person with a disability 37 32 18 8 3 0 1 70 11 1411
2017 Person with a disability 23 31 24 13 4 0 5 57 18 58
2017 Not a person with a disability 37 35 16 8 3 0 2 74 11 1081

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 27 27 13 13 0 0 48 26 82
2018 Not a person with a disability 21 28 27 15 8 0 0 49 24 1410
2017 Person with a disability 16 21 34 14 13 0 2 38 28 58
2017 Not a person with a disability 19 31 24 15 8 0 1 52 24 1081

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 56 22 11 4 3 0 4 81 7 81
2018 Not a person with a disability 59 24 9 4 1 0 2 85 5 1417
2017 Person with a disability 32 31 13 5 2 0 18 76 8 58
2017 Not a person with a disability 56 26 9 2 1 0 5 86 4 1082

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 25 17 5 12 0 1 65 18 81
2018 Not a person with a disability 43 30 16 7 3 0 0 73 10 1415
2017 Person with a disability 28 37 17 12 3 0 4 67 15 58
2017 Not a person with a disability 37 35 16 7 4 0 0 72 12 1080

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 28 24 13 1 1 1 60 15 82
2018 Not a person with a disability 33 36 19 8 3 1 0 70 11 1419
2017 Person with a disability 22 45 14 15 0 0 4 70 16 58
2017 Not a person with a disability 33 36 18 9 4 0 1 69 12 1081

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 31 20 11 6 0 1 62 18 82
2018 Not a person with a disability 25 37 22 11 5 0 0 62 16 1416
2017 Person with a disability 15 29 31 12 11 0 2 46 23 58
2017 Not a person with a disability 23 37 24 10 5 0 1 61 16 1081

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 30 17 14 5 0 1 64 19 82
2018 Not a person with a disability 29 34 22 11 4 0 0 63 15 1415
2017 Person with a disability 21 25 28 17 7 0 2 47 25 58
2017 Not a person with a disability 27 34 20 13 5 0 0 62 18 1082

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 29 13 13 4 0 1 70 17 81
2018 Not a person with a disability 31 35 21 9 3 0 0 67 12 1410
2017 Person with a disability 21 35 18 12 11 0 4 59 23 58
2017 Not a person with a disability 29 39 20 9 3 0 1 68 12 1078

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 17 13 13 9 0 3 65 22 81
2018 Not a person with a disability 56 20 11 7 4 0 1 77 11 1409
2017 Person with a disability 27 24 18 16 14 0 2 52 30 58
2017 Not a person with a disability 49 22 15 7 6 0 1 72 13 1083

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 12 18 10 7 0 4 63 18 82
2018 Not a person with a disability 79 10 4 2 1 0 3 92 3 1414

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 20 10 3 5 0 4 82 8 82
2018 Not a person with a disability 79 11 4 2 2 0 2 92 4 1412
2017 Person with a disability 63 18 4 5 5 0 5 86 11 58
2017 Not a person with a disability 79 10 4 2 2 0 2 92 5 1080

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 60 26 8 4 1 0 1 87 5 82
2018 Not a person with a disability 62 26 8 2 1 0 0 89 3 1420
2017 Person with a disability 46 36 10 2 4 0 2 84 5 58
2017 Not a person with a disability 60 27 8 2 2 0 1 88 4 1079

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 29 3 6 9 0 3 82 15 82
2018 Not a person with a disability 63 21 9 4 3 0 0 84 7 1422
2017 Person with a disability 57 26 5 2 7 0 4 86 9 58
2017 Not a person with a disability 63 21 7 4 3 0 1 86 7 1077

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 13 1 0 0 0 30 99 0 78
2018 Not a person with a disability 59 12 5 1 0 0 23 92 2 1409
2017 Person with a disability 47 12 3 1 0 0 37 93 2 58
2017 Not a person with a disability 59 13 3 1 1 0 24 94 2 1080

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 67 18 4 0 0 0 11 95 0 81
2018 Not a person with a disability 77 14 3 0 0 0 5 96 1 1418
2017 Person with a disability 65 14 2 0 0 0 19 98 0 58
2017 Not a person with a disability 76 13 3 1 0 0 7 95 2 1073

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 74 11 4 2 3 0 6 91 5 82
2018 Not a person with a disability 86 7 2 1 1 0 2 95 2 1423
2017 Person with a disability 64 25 5 2 1 0 4 91 3 58
2017 Not a person with a disability 84 10 2 1 1 0 2 96 2 1081

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 18 22 3 3 0 4 72 5 82
2018 Not a person with a disability 61 25 9 3 1 0 1 88 3 1420
2017 Person with a disability 55 25 14 2 0 0 4 84 2 58
2017 Not a person with a disability 58 28 10 2 1 0 2 87 3 1081

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 34 24 13 6 0 1 57 19 82
2018 Not a person with a disability 22 39 29 8 2 0 0 61 10 1420
2017 Person with a disability 7 39 39 10 4 0 2 46 14 58
2017 Not a person with a disability 15 39 35 8 3 0 0 54 11 1083

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 13 34 23 14 0 1 37 28 82
2018 Not a person with a disability 5 14 37 29 16 0 0 44 18 1415
2017 Person with a disability 10 14 40 26 9 0 2 35 24 58
2017 Not a person with a disability 4 14 39 28 15 0 0 43 18 1083
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 37 21 7 9 9 0 19 81 82
2018 Not a person with a disability 35 31 19 7 4 2 1 36 64 1419
2017 Person with a disability 32 32 19 5 7 2 2 34 66 58
2017 Not a person with a disability 44 30 13 5 3 4 1 46 54 1083

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 59
2018 Not a person with a disability 7 868
2017 Person with a disability 8 36
2017 Not a person with a disability 6 544

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 59
2018 Not a person with a disability 16 868
2017 Person with a disability 20 36
2017 Not a person with a disability 14 544

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 59
2018 Not a person with a disability 8 868
2017 Person with a disability 8 36
2017 Not a person with a disability 6 544

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 51 59
2018 Not a person with a disability 62 869
2017 Person with a disability 70 36
2017 Not a person with a disability 72 544

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 60
2018 Not a person with a disability 3 868
2017 Person with a disability 3 36
2017 Not a person with a disability 3 544

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 56 60
2018 Not a person with a disability 59 868

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 59
2018 Not a person with a disability 22 868
2017 Person with a disability 30 36
2017 Not a person with a disability 23 544

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 34 35 14 6 3 8 55
2018 Not a person with a disability 30 48 12 3 2 4 825
2017 Person with a disability 27 53 6 3 3 8 36
2017 Not a person with a disability 37 49 7 4 1 3 539

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 17 83 58
2018 Not a person with a disability 23 77 864

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 9 11 3 14 0 10 68 19 81
2018 Not a person with a disability 60 14 7 6 3 1 9 82 10 1420

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 23 16 16 11 2 2 56 27 59
2018 Not a person with a disability 23 23 19 16 11 2 7 50 29 864
2017 Person with a disability 25 22 14 13 14 0 13 54 31 37
2017 Not a person with a disability 28 23 16 10 8 3 13 60 21 551

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 9 14 11 25 5 19 35 47 60
2018 Not a person with a disability 11 14 14 11 10 6 35 41 36 868
2017 Person with a disability 8 19 5 11 16 5 35 45 45 37
2017 Not a person with a disability 9 10 11 7 13 5 46 37 40 551
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