2018 Public Service Employee Survey Results by Theme for Parks Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 38 12 4 6 0 0 77 11 249
2018 Non-visible minority 39 41 10 7 3 0 0 80 10 3955
2017 Visible minority 42 38 10 6 4 0 0 80 10 242
2017 Non-visible minority 41 42 7 6 3 0 0 84 9 3811
2014 Visible minority 45 31 16 6 3 0 0 76 9 183
2014 Non-visible minority 39 44 8 6 3 0 0 83 9 3154
2011 Visible minority 40 38 8 6 7 2 0 79 13 196
2011 Non-visible minority 43 39 8 7 3 0 0 82 10 3660

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 39 10 9 10 1 0 71 19 244
2018 Non-visible minority 30 39 13 11 7 0 0 70 18 3976
2017 Visible minority 41 30 11 8 9 1 0 72 18 241
2017 Non-visible minority 32 37 13 10 7 0 0 70 17 3807

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 33 8 3 3 0 0 86 6 240
2018 Non-visible minority 55 33 8 3 1 0 0 89 4 3964
2017 Visible minority 58 30 8 4 1 0 0 88 5 243
2017 Non-visible minority 58 32 6 2 1 0 0 90 3 3802
2014 Visible minority 65 22 9 3 2 0 0 87 4 183
2014 Non-visible minority 67 27 4 1 0 0 0 94 2 3151
2011 Visible minority 64 24 7 2 2 1 0 89 4 195
2011 Non-visible minority 67 25 5 2 1 0 0 92 3 3663

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 34 8 7 2 0 0 82 9 245
2018 Non-visible minority 49 36 9 5 2 0 0 85 6 3978
2017 Visible minority 54 34 8 3 2 0 0 87 4 243
2017 Non-visible minority 50 36 7 5 2 0 0 87 6 3794
2014 Visible minority 55 30 10 2 3 0 0 85 4 183
2014 Non-visible minority 50 37 8 4 1 0 0 87 5 3152
2011 Visible minority 46 36 7 5 3 3 0 85 8 197
2011 Non-visible minority 51 37 7 4 2 0 0 88 5 3665

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 27 14 5 8 1 0 73 13 247
2018 Non-visible minority 41 32 14 7 5 0 0 73 12 3948
2017 Visible minority 53 28 10 5 5 1 0 81 9 241
2017 Non-visible minority 43 32 12 8 4 0 0 76 12 3805
2014 Visible minority 50 28 7 11 4 0 0 77 15 181
2014 Non-visible minority 37 35 14 9 4 1 0 73 13 3155
2011 Visible minority 34 33 15 9 6 3 0 70 15 195
2011 Non-visible minority 35 33 16 10 6 0 0 68 16 3653

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 30 14 9 7 1 0 70 16 245
2018 Non-visible minority 36 34 15 9 5 0 0 71 15 3942
2017 Visible minority 49 28 9 7 4 1 0 78 12 241
2017 Non-visible minority 38 35 12 9 5 0 0 74 14 3806
2014 Visible minority 44 31 9 11 5 0 0 75 16 181
2014 Non-visible minority 33 37 14 11 5 0 0 70 16 3159
2011 Visible minority 29 34 13 13 9 1 0 64 23 195
2011 Non-visible minority 28 35 15 14 8 0 0 63 22 3654

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 17 17 14 9 4 1 58 24 247
2018 Non-visible minority 37 26 17 10 6 3 1 66 17 3955
2017 Visible minority 37 22 19 9 6 5 1 64 16 240
2017 Non-visible minority 40 25 16 9 6 4 1 68 15 3806
2014 Visible minority 38 22 15 13 5 7 0 65 19 181
2014 Non-visible minority 38 26 16 10 5 5 0 67 16 3157
2011 Visible minority 39 23 11 12 11 5 0 65 24 194
2011 Non-visible minority 37 24 16 10 7 5 1 65 18 3656
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 30 7 7 6 1 0 79 13 247
2018 Non-visible minority 46 30 11 7 5 1 0 77 12 3958
2017 Visible minority 48 30 8 6 6 1 1 79 12 243
2017 Non-visible minority 47 31 10 7 5 1 0 78 12 3810
2014 Visible minority 53 28 9 6 3 1 0 82 9 183
2014 Non-visible minority 47 30 10 8 5 1 0 78 13 3159
2011 Visible minority 35 30 13 7 9 6 0 69 17 197
2011 Non-visible minority 40 31 12 9 6 1 0 72 16 3663

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 32 11 6 6 0 0 76 12 247
2018 Non-visible minority 41 33 11 9 6 0 0 75 15 3958
2017 Visible minority 46 30 10 6 6 0 2 77 12 242
2017 Non-visible minority 43 33 9 9 6 0 0 76 15 3813
2014 Visible minority 51 25 14 8 2 1 0 76 10 183
2014 Non-visible minority 42 34 10 9 5 0 0 76 14 3155
2011 Visible minority 33 34 12 6 11 4 0 70 18 197
2011 Non-visible minority 36 34 10 12 8 1 0 70 19 3659

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 24 10 8 8 0 0 74 16 248
2018 Non-visible minority 46 29 11 8 6 0 0 74 14 3960
2017 Visible minority 56 21 9 7 8 0 0 77 14 243
2017 Non-visible minority 49 28 9 8 6 0 0 77 14 3808
2014 Visible minority 53 28 9 6 4 0 0 81 10 183
2014 Non-visible minority 46 31 10 7 5 0 0 78 13 3157

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 26 12 11 9 4 0 67 21 250
2018 Non-visible minority 31 30 16 10 7 5 0 65 19 3975
2017 Visible minority 39 33 8 7 7 5 1 76 15 243
2017 Non-visible minority 32 32 13 10 5 6 0 69 17 3811
2014 Visible minority 38 31 10 9 5 7 0 74 15 183
2014 Non-visible minority 27 34 15 11 7 5 1 65 19 3155
2011 Visible minority 25 26 15 15 11 7 0 55 28 196
2011 Non-visible minority 19 30 19 15 11 5 0 52 28 3657

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 24 18 12 9 2 0 60 22 250
2018 Non-visible minority 27 31 16 14 10 2 0 60 24 3967
2017 Visible minority 39 30 12 10 7 1 1 71 17 242
2017 Non-visible minority 28 33 14 14 8 3 0 63 23 3807
2014 Visible minority 32 28 15 10 7 7 0 65 19 182
2014 Non-visible minority 24 31 17 14 11 2 0 57 26 3154
2011 Visible minority 22 26 19 14 15 4 0 50 31 196
2011 Non-visible minority 19 28 18 17 16 2 0 48 34 3657

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 26 18 13 14 5 0 52 29 248
2018 Non-visible minority 17 30 19 18 11 4 0 49 31 3969
2017 Visible minority 27 31 12 13 9 6 1 63 23 241
2017 Non-visible minority 19 30 18 17 10 5 1 53 28 3806
2014 Visible minority 27 31 10 14 8 9 0 64 25 181
2014 Non-visible minority 14 33 17 20 11 4 1 49 33 3154
2011 Visible minority 12 32 18 18 16 5 0 46 36 196
2011 Non-visible minority 9 29 19 22 17 4 0 39 41 3657

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 29 16 15 15 1 0 52 31 248
2018 Non-visible minority 16 29 17 21 14 2 0 47 36 3968
2017 Visible minority 28 33 11 15 8 3 1 64 24 242
2017 Non-visible minority 19 32 15 18 12 4 0 53 31 3811
2014 Visible minority 25 25 18 13 10 8 0 55 26 180
2014 Non-visible minority 15 33 16 21 13 3 0 49 35 3153
2011 Visible minority 15 32 17 18 16 3 0 48 35 196
2011 Non-visible minority 11 32 17 22 16 2 0 44 39 3654
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 40 11 7 12 1 0 69 19 251
2018 Non-visible minority 27 36 15 13 9 0 0 63 22 3975
2017 Visible minority 35 35 8 11 10 0 1 71 21 242
2017 Non-visible minority 30 37 13 13 7 0 0 67 20 3808
2014 Visible minority 30 36 15 11 7 1 0 67 18 183
2014 Non-visible minority 26 38 13 16 8 0 0 64 23 3154
2011 Visible minority 26 30 14 14 14 3 0 58 28 197
2011 Non-visible minority 22 38 14 15 10 0 0 60 26 3662

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 38 13 8 8 1 0 71 17 251
2018 Non-visible minority 28 41 14 11 6 0 0 69 17 3976
2017 Visible minority 35 42 9 9 5 1 0 77 14 242
2017 Non-visible minority 30 43 11 11 5 0 0 73 16 3807

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 23 19 18 15 10 2 40 38 249
2018 Non-visible minority 12 23 18 21 16 8 1 38 42 3968
2017 Visible minority 14 22 19 15 11 16 3 45 32 243
2017 Non-visible minority 10 23 17 21 14 12 2 38 42 3807
2014 Visible minority 17 18 16 15 13 20 2 45 35 183
2014 Non-visible minority 11 23 18 22 14 9 2 38 41 3161

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 13 5 9 1 0 73 14 249
2018 Non-visible minority 36 35 12 10 7 0 0 71 17 3968
2017 Visible minority 40 34 10 7 9 0 1 75 15 243
2017 Non-visible minority 36 34 11 10 7 0 0 71 18 3807
2014 Visible minority 52 25 9 11 3 1 0 77 14 183
2014 Non-visible minority 37 35 12 9 6 1 0 72 16 3158
2011 Visible minority 30 36 12 10 10 2 0 68 20 196
2011 Non-visible minority 31 37 13 11 8 0 0 68 19 3662

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 35 9 17 11 0 6 60 30 59
2018 Non-visible minority 21 35 19 14 6 2 4 59 21 1160
2017 Visible minority 23 34 13 14 6 3 7 63 23 58
2017 Non-visible minority 22 37 17 12 6 2 4 63 19 1091
2014 Visible minority 23 38 13 15 6 4 0 64 22 42
2014 Non-visible minority 23 39 14 11 6 3 4 67 18 1012

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 44 8 14 8 0 1 70 22 251
2018 Non-visible minority 25 45 10 14 5 0 0 70 19 3979
2017 Visible minority 36 40 7 12 6 0 0 75 18 242
2017 Non-visible minority 27 39 11 16 7 0 0 66 22 3813
2014 Visible minority 29 35 10 17 9 0 0 64 27 183
2014 Non-visible minority 22 40 12 18 7 0 0 62 26 3153
2011 Visible minority 24 36 14 12 11 3 1 62 23 197
2011 Non-visible minority 25 40 13 15 7 0 1 65 22 3656

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 37 10 4 4 0 0 81 8 250
2018 Non-visible minority 49 36 8 5 2 0 0 85 7 3974
2017 Visible minority 44 37 7 7 5 0 0 81 12 243
2017 Non-visible minority 51 34 8 5 2 0 0 86 7 3809
2014 Visible minority 52 30 4 7 7 0 1 82 14 183
2014 Non-visible minority 50 36 8 4 2 0 0 86 6 3152
2011 Visible minority 52 27 9 7 4 1 0 80 11 195
2011 Non-visible minority 51 34 8 5 2 0 0 85 7 3661

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 36 9 5 4 0 0 82 9 249
2018 Non-visible minority 52 35 6 5 2 0 0 87 7 3963
2017 Visible minority 49 37 4 6 4 1 0 86 10 243
2017 Non-visible minority 55 34 6 4 2 0 0 89 6 3807
2014 Visible minority 51 28 13 5 3 0 1 79 8 183
2014 Non-visible minority 54 34 6 5 2 0 0 88 6 3154
2011 Visible minority 50 31 7 7 4 2 0 82 11 197
2011 Non-visible minority 53 36 6 4 2 0 0 89 6 3659

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 27 15 14 18 4 0 51 33 250
2018 Non-visible minority 20 31 19 17 11 3 0 52 29 3977
2017 Visible minority 31 31 12 10 10 4 1 65 22 240
2017 Non-visible minority 23 33 16 15 8 4 1 59 25 3813
2014 Visible minority 24 28 9 14 9 16 0 62 27 181
2014 Non-visible minority 19 32 17 17 11 4 1 54 29 3153
2011 Visible minority 18 32 13 13 20 4 0 52 35 197
2011 Non-visible minority 16 32 18 18 15 2 1 48 33 3660

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 27 17 15 21 2 1 45 37 249
2018 Non-visible minority 18 29 17 17 16 2 2 48 35 3973
2017 Visible minority 25 27 15 12 13 3 4 56 27 239
2017 Non-visible minority 21 28 15 16 13 4 3 53 32 3810
2014 Visible minority 19 24 11 14 14 9 9 52 35 180
2014 Non-visible minority 20 28 14 16 15 3 4 51 34 3155
2011 Visible minority 16 25 16 14 24 4 1 44 40 197
2011 Non-visible minority 13 27 16 19 22 2 2 41 43 3657

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 37 10 9 13 0 0 68 22 244
2018 Non-visible minority 28 40 12 12 8 0 0 68 19 3966
2017 Visible minority 36 42 8 7 5 1 0 78 13 243
2017 Non-visible minority 30 41 10 12 6 0 0 72 18 3801
2014 Visible minority 25 47 8 12 3 4 1 76 16 183
2014 Non-visible minority 23 43 13 13 8 0 0 66 21 3152
2011 Visible minority 32 39 11 5 11 2 0 72 16 195
2011 Non-visible minority 29 40 10 13 8 0 0 69 21 3663

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 32 16 7 11 0 0 66 18 241
2018 Non-visible minority 33 36 14 11 6 0 0 69 17 3955
2017 Visible minority 41 39 8 6 7 0 0 79 13 242
2017 Non-visible minority 37 36 13 10 5 0 0 73 15 3800
2014 Visible minority 35 32 16 12 5 0 0 68 16 183
2014 Non-visible minority 33 38 12 11 5 0 0 71 17 3154

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 34 16 10 6 0 0 67 16 244
2018 Non-visible minority 30 39 14 11 5 0 0 70 16 3969
2017 Visible minority 39 39 9 8 6 0 0 78 13 241
2017 Non-visible minority 34 39 12 9 4 0 0 74 13 3801
2014 Visible minority 40 35 15 6 3 0 0 75 10 183
2014 Non-visible minority 30 41 14 10 5 0 0 72 14 3153
2011 Visible minority 34 38 10 11 6 2 0 73 17 196
2011 Non-visible minority 33 41 13 9 5 0 0 74 14 3658

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 32 22 8 12 3 0 57 21 249
2018 Non-visible minority 21 39 19 12 7 2 0 61 19 3983
2017 Visible minority 26 37 16 9 6 5 0 67 15 241
2017 Non-visible minority 23 39 18 11 6 3 0 64 17 3813

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 32 7 7 9 0 0 77 16 249
2018 Non-visible minority 40 34 11 9 5 0 0 75 14 3974
2017 Visible minority 45 31 11 6 6 1 1 77 12 243
2017 Non-visible minority 41 33 11 9 5 0 1 75 14 3806
2014 Visible minority 44 27 11 9 5 0 5 74 14 183
2014 Non-visible minority 37 33 12 10 5 0 1 72 15 3155
2011 Visible minority 36 38 8 6 9 3 0 77 15 197
2011 Non-visible minority 36 37 11 9 6 0 1 74 15 3663

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 31 18 7 6 0 0 69 13 250
2018 Non-visible minority 37 30 18 8 5 0 1 68 14 3985
2017 Visible minority 41 32 15 5 4 1 2 75 9 243
2017 Non-visible minority 37 34 17 7 4 0 1 72 12 3812
2014 Visible minority 44 28 14 9 4 0 1 73 13 183
2014 Non-visible minority 33 33 20 9 5 0 1 66 14 3153
2011 Visible minority 28 32 24 9 3 1 2 62 13 196
2011 Non-visible minority 30 32 21 10 6 0 1 63 16 3656

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 29 33 39 248
2018 Non-visible minority 27 36 37 3944
2017 Visible minority 28 31 41 242
2017 Non-visible minority 27 38 35 3804
2014 Visible minority 28 21 52 183
2014 Non-visible minority 24 40 36 3153
2011 Visible minority 28 38 34 197
2011 Non-visible minority 20 49 31 3661

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 23 30 9 29 6 78
2018 Non-visible minority 13 24 12 10 36 6 1096
2017 Visible minority 4 20 18 10 42 5 71
2017 Non-visible minority 11 21 12 11 39 6 1015
2014 Visible minority 3 26 21 12 9999 39 47
2014 Non-visible minority 12 31 14 18 9999 25 730
2011 Visible minority 14 18 38 21 9999 8 52
2011 Non-visible minority 27 28 17 14 9999 14 730
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 33 7 4 3 2 0 85 7 245
2018 Non-visible minority 44 39 9 5 2 0 0 84 7 3979
2017 Visible minority 54 35 6 3 2 0 0 89 5 240
2017 Non-visible minority 43 39 9 6 3 0 0 82 9 3806
2014 Visible minority 50 32 7 5 3 3 0 85 8 183
2014 Non-visible minority 42 38 11 6 2 1 0 81 8 3148
2011 Visible minority 50 28 8 5 5 5 0 82 10 197
2011 Non-visible minority 39 40 10 6 3 1 0 80 10 3658

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 44 12 6 6 1 0 75 12 249
2018 Non-visible minority 28 41 15 10 5 1 0 70 15 3979
2017 Visible minority 40 36 11 8 4 0 1 77 12 243
2017 Non-visible minority 32 41 14 9 4 1 0 73 13 3807
2014 Visible minority 43 26 8 14 4 5 0 72 19 180
2014 Non-visible minority 27 43 15 10 4 1 0 71 14 3153
2011 Visible minority 40 32 10 8 7 3 0 74 16 197
2011 Non-visible minority 30 40 14 10 5 1 0 70 16 3664

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 22 32 22 9 1 2 32 35 249
2018 Non-visible minority 9 23 35 21 10 1 1 31 33 3968
2017 Visible minority 7 23 35 18 12 1 4 31 32 241
2017 Non-visible minority 8 22 36 19 11 1 3 31 31 3791
2014 Visible minority 7 29 30 18 7 6 3 28 40 183
2014 Non-visible minority 10 28 35 17 7 1 2 25 39 3139
2011 Visible minority 13 32 33 14 4 3 1 19 47 197
2011 Non-visible minority 11 29 35 15 6 1 2 22 41 3644

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 17 21 24 17 3 2 43 34 247
2018 Non-visible minority 11 20 28 24 15 1 1 40 32 3953
2017 Visible minority 8 13 24 22 24 4 5 51 23 237
2017 Non-visible minority 9 18 28 21 18 3 3 42 29 3787
2014 Visible minority 11 19 23 19 20 4 4 42 33 183
2014 Non-visible minority 12 23 30 18 12 2 2 31 37 3141
2011 Visible minority 15 20 33 15 8 5 3 26 38 196
2011 Non-visible minority 14 23 28 19 11 2 3 32 39 3638

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 24 30 15 8 4 3 25 44 250
2018 Non-visible minority 17 25 29 15 9 2 2 26 44 3963
2017 Visible minority 13 18 32 13 16 4 5 31 33 238
2017 Non-visible minority 14 24 28 15 11 3 4 28 42 3789
2014 Visible minority 17 22 26 12 13 4 6 28 43 182
2014 Non-visible minority 18 26 29 14 8 2 3 23 47 3141
2011 Visible minority 19 26 29 13 5 4 4 19 49 192
2011 Non-visible minority 18 27 30 14 6 2 3 22 47 3644

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 11 29 28 19 2 6 51 18 250
2018 Non-visible minority 4 12 29 33 18 1 3 53 16 3947
2017 Visible minority 4 10 23 30 26 2 6 60 15 237
2017 Non-visible minority 5 10 26 30 22 1 6 56 16 3771
2014 Visible minority 6 9 28 29 24 2 3 55 15 182
2014 Non-visible minority 5 13 30 30 18 1 4 50 18 3132
2011 Visible minority 9 14 36 21 15 2 3 38 24 196
2011 Non-visible minority 7 15 33 26 13 1 4 41 23 3627

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 14 26 23 14 2 3 39 34 248
2018 Non-visible minority 17 23 26 18 12 1 2 31 42 3958
2017 Visible minority 10 19 25 20 19 2 4 42 31 238
2017 Non-visible minority 14 20 26 19 16 2 4 37 36 3790
2014 Visible minority 15 26 20 12 21 2 4 35 44 183
2014 Non-visible minority 23 26 25 12 10 1 2 23 52 3145
2011 Visible minority 23 24 29 14 5 2 3 20 50 196
2011 Non-visible minority 26 28 23 11 6 1 3 19 57 3643

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 18 26 19 17 4 3 38 34 250
2018 Non-visible minority 12 19 25 21 16 3 3 40 34 3943
2017 Visible minority 9 15 21 20 23 6 6 48 28 239
2017 Non-visible minority 9 16 25 21 19 4 6 45 27 3790
2014 Visible minority 12 14 22 23 12 8 9 43 31 183
2014 Non-visible minority 10 19 27 21 15 3 4 39 32 3139
2011 Visible minority 12 23 24 19 13 4 6 35 38 195
2011 Non-visible minority 8 16 27 25 16 2 6 45 26 3638

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 18 32 13 13 5 4 29 35 250
2018 Non-visible minority 14 24 30 17 10 3 3 29 40 3962
2017 Visible minority 10 15 31 15 16 6 7 36 28 241
2017 Non-visible minority 12 21 29 15 13 4 6 31 37 3791
2014 Visible minority 14 17 25 12 18 8 5 35 36 183
2014 Non-visible minority 15 24 32 14 10 3 4 25 41 3141

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 32 9 11 11 1 0 68 23 249
2018 Non-visible minority 35 33 10 13 8 1 0 69 21 3970
2017 Visible minority 47 30 6 10 6 2 0 78 16 241
2017 Non-visible minority 38 33 10 11 8 0 0 71 19 3806
2014 Visible minority 50 20 11 12 6 1 0 71 18 183
2014 Non-visible minority 38 32 10 12 7 1 0 71 19 3161

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 32 9 9 7 0 0 75 16 249
2018 Non-visible minority 39 39 9 8 4 0 0 78 12 3965
2017 Visible minority 47 35 5 9 4 0 0 81 13 243
2017 Non-visible minority 38 41 8 9 4 0 0 80 13 3806
2014 Visible minority 55 25 10 7 3 0 0 80 10 183
2014 Non-visible minority 36 44 9 8 3 0 0 80 11 3159

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 38 13 6 6 2 0 75 12 250
2018 Non-visible minority 35 42 13 7 3 1 0 78 10 3974

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 27 16 9 8 2 0 66 18 247
2018 Non-visible minority 36 37 16 5 3 3 0 75 8 3945
2017 Visible minority 43 29 10 4 9 3 1 76 14 242
2017 Non-visible minority 37 35 15 5 2 5 1 77 7 3809
2014 Visible minority 44 25 10 10 5 8 0 74 15 181
2014 Non-visible minority 38 36 14 5 2 5 1 79 7 3155

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 30 12 9 8 3 0 71 17 248
2018 Non-visible minority 36 41 13 6 3 1 0 79 8 3951
2017 Visible minority 47 29 10 6 6 2 0 78 12 242
2017 Non-visible minority 39 41 10 6 2 2 0 81 8 3806
2014 Visible minority 45 29 11 12 1 2 0 76 13 180
2014 Non-visible minority 38 40 11 6 2 2 0 80 9 3156
2011 Visible minority 30 35 9 12 9 4 0 68 22 196
2011 Non-visible minority 29 40 16 7 6 2 0 71 14 3657

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 33 8 5 8 0 0 79 13 248
2018 Non-visible minority 46 37 9 5 3 0 0 83 8 3951
2017 Visible minority 57 27 7 4 3 1 0 86 7 242
2017 Non-visible minority 48 36 8 5 3 0 0 84 8 3808
2014 Visible minority 55 27 13 2 3 0 0 81 6 181
2014 Non-visible minority 46 36 10 5 3 0 0 82 8 3148
2011 Visible minority 40 33 12 7 5 2 0 75 13 196
2011 Non-visible minority 36 36 12 9 6 0 0 73 15 3653

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 24 19 12 14 7 2 50 29 249
2018 Non-visible minority 18 33 19 14 10 5 2 55 25 3975
2017 Visible minority 24 29 17 9 10 6 5 59 22 243
2017 Non-visible minority 22 32 15 14 10 4 3 58 25 3807
2014 Visible minority 39 22 14 9 7 6 3 67 18 183
2014 Non-visible minority 25 34 15 13 7 3 3 63 21 3162

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 34 12 8 7 2 1 72 15 249
2018 Non-visible minority 32 37 13 10 6 2 1 71 16 3979
2017 Visible minority 41 30 11 8 4 4 2 75 13 242
2017 Non-visible minority 34 34 12 10 5 4 1 72 16 3802
2014 Visible minority 36 33 10 8 5 4 4 75 14 181
2014 Non-visible minority 33 38 11 9 5 3 1 74 15 3150
2011 Visible minority 31 36 7 8 9 9 0 74 18 197
2011 Non-visible minority 33 35 12 10 6 3 1 71 16 3661

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 38 14 7 8 2 0 70 15 249
2018 Non-visible minority 29 37 18 10 4 1 0 67 15 3957

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 24 18 13 16 6 1 49 32 249
2018 Non-visible minority 21 27 17 14 13 6 1 52 29 3975
2017 Visible minority 27 21 12 10 16 10 4 55 30 242
2017 Non-visible minority 20 25 16 15 13 8 2 51 32 3804
2014 Visible minority 18 15 27 14 11 9 5 39 30 181
2014 Non-visible minority 18 27 16 17 14 7 1 49 34 3153
2011 Visible minority 14 19 16 16 21 11 3 39 43 196
2011 Non-visible minority 16 26 16 17 17 7 2 46 37 3655

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 19 81 249
2018 Non-visible minority 15 85 3976

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 48
2018 Non-visible minority 50 581

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 68 47
2018 Non-visible minority 52 581

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 47
2018 Non-visible minority 1 578

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 47
2018 Non-visible minority 6 579

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 47
2018 Non-visible minority 25 581

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 47
2018 Non-visible minority 4 576

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 48
2018 Non-visible minority 43 580

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 48
2018 Non-visible minority 41 578

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 48
2018 Non-visible minority 45 578

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 48
2018 Non-visible minority 42 578

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 48
2018 Non-visible minority 29 575

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 48
2018 Non-visible minority 58 583

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 48
2018 Non-visible minority 35 578

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 48
2018 Non-visible minority 11 575

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 48
2018 Non-visible minority 41 578

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 48
2018 Non-visible minority 32 582

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 48
2018 Non-visible minority 11 576

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 48
2018 Non-visible minority 57 582

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 48
2018 Non-visible minority 28 578

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 48
2018 Non-visible minority 13 575

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 48
2018 Non-visible minority 15 578

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 48
2018 Non-visible minority 9 576

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 48
2018 Non-visible minority 16 577

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 48
2018 Non-visible minority 25 579

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 46
2018 Non-visible minority 15 541

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 46
2018 Non-visible minority 26 543

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 46
2018 Non-visible minority 29 541

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 46
2018 Non-visible minority 9 542

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 47
2018 Non-visible minority 42 545

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 46
2018 Non-visible minority 54 547

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 46
2018 Non-visible minority 4 543

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 46
2018 Non-visible minority 11 543

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 18 21 7 12 18 6 48 25 248
2018 Non-visible minority 18 20 21 10 8 18 6 50 23 3964
2017 Visible minority 20 19 16 6 8 20 11 57 20 243
2017 Non-visible minority 18 19 17 9 7 21 8 53 23 3804
2014 Visible minority 17 18 15 7 6 25 12 56 21 182
2014 Non-visible minority 19 21 19 8 6 20 7 55 20 3153

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 30 16 6 9 9 1 65 17 247
2018 Non-visible minority 29 31 19 7 6 7 1 66 14 3958
2017 Visible minority 37 30 11 6 8 6 2 73 15 242
2017 Non-visible minority 29 30 17 9 5 9 1 67 15 3804
2014 Visible minority 23 32 15 4 6 18 1 68 13 182
2014 Non-visible minority 29 31 18 8 4 9 1 67 13 3157
2011 Visible minority 34 30 16 5 8 6 0 69 15 197
2011 Non-visible minority 32 37 15 8 5 4 0 71 13 3659

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 15 85 248
2018 Non-visible minority 7 93 3950

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 33
2018 Non-visible minority 44 245

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 82 33
2018 Non-visible minority 71 247

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 34
2018 Non-visible minority 19 245

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 34
2018 Non-visible minority 10 243

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 56 34
2018 Non-visible minority 11 243

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 34
2018 Non-visible minority 4 242

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 33
2018 Non-visible minority 4 243

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 33
2018 Non-visible minority 27 244

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 33
2018 Non-visible minority 41 246

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 0 242

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 34
2018 Non-visible minority 30 244

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 33
2018 Non-visible minority 18 241

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 33
2018 Non-visible minority 14 242

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 33
2018 Non-visible minority 52 247

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 32
2018 Non-visible minority 21 233

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 32
2018 Non-visible minority 3 232

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 32
2018 Non-visible minority 3 232

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 32
2018 Non-visible minority 25 233

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 32
2018 Non-visible minority 48 234

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 32
2018 Non-visible minority 63 237

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 32
2018 Non-visible minority 4 234

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 33
2018 Non-visible minority 11 232

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 16 23 5 8 21 7 50 18 249
2018 Non-visible minority 20 20 24 4 4 23 6 56 11 3964
2017 Visible minority 22 19 16 3 5 26 9 63 12 243
2017 Non-visible minority 20 18 19 4 3 28 9 60 10 3803
2014 Visible minority 16 19 14 4 6 26 14 60 16 180
2014 Non-visible minority 21 22 18 3 2 27 7 65 8 3154

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 25 17 7 7 11 2 65 16 249
2018 Non-visible minority 31 31 19 5 3 9 1 70 9 3957
2017 Visible minority 41 25 13 4 5 10 2 75 10 243
2017 Non-visible minority 33 30 16 4 2 12 2 73 8 3805
2014 Visible minority 27 30 14 2 6 21 1 72 10 181
2014 Non-visible minority 33 30 16 4 2 13 2 74 7 3158
2011 Visible minority 32 34 12 7 6 9 0 72 15 197
2011 Non-visible minority 38 36 14 5 2 5 0 78 7 3661
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 23 7 3 6 1 0 84 9 248
2018 Non-visible minority 58 25 9 4 4 1 0 83 8 3959
2017 Visible minority 58 24 7 2 7 2 0 84 9 243
2017 Non-visible minority 58 25 9 4 4 1 0 83 8 3809

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 39 17 8 11 2 1 63 19 249
2018 Non-visible minority 20 39 18 13 7 3 0 61 20 3976
2017 Visible minority 17 35 19 12 11 5 1 55 25 242
2017 Non-visible minority 17 36 20 13 9 5 1 56 23 3809

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 34 16 16 9 1 1 57 26 250
2018 Non-visible minority 20 36 19 14 9 2 0 58 23 3978
2017 Visible minority 20 42 14 13 8 3 0 63 22 243
2017 Non-visible minority 20 38 16 15 9 2 0 59 24 3811

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 23 25 12 23 0 1 39 36 247
2018 Non-visible minority 13 21 23 18 24 0 1 34 42 3974
2017 Visible minority 19 20 28 14 19 0 1 39 33 243
2017 Non-visible minority 13 21 20 18 26 0 1 35 45 3811

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 23 25 17 10 0 1 47 28 247
2018 Non-visible minority 22 27 27 14 9 0 0 50 23 3973
2017 Visible minority 29 27 24 11 8 0 1 57 19 241
2017 Non-visible minority 25 28 24 13 9 0 1 54 22 3811

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 28 19 10 5 0 4 65 15 247
2018 Non-visible minority 34 30 21 8 4 0 2 66 12 3955
2017 Visible minority 41 22 20 8 5 0 4 66 14 241
2017 Non-visible minority 37 29 18 8 4 0 3 68 13 3799

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 23 25 15 16 0 0 44 31 245
2018 Non-visible minority 19 24 23 17 16 0 1 43 34 3961
2017 Visible minority 27 28 20 13 11 0 2 56 24 243
2017 Non-visible minority 24 23 23 16 13 0 1 47 30 3811

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 23 16 6 6 0 3 72 12 245
2018 Non-visible minority 45 26 14 7 4 0 3 74 11 3950
2017 Visible minority 49 22 14 7 4 0 4 74 12 241
2017 Non-visible minority 45 26 14 6 4 0 4 74 10 3804

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 23 23 10 12 0 1 55 22 246
2018 Non-visible minority 28 29 22 11 9 0 1 57 20 3968
2017 Visible minority 28 28 25 12 6 0 0 56 18 240
2017 Non-visible minority 30 31 20 12 7 0 1 61 18 3794

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 31 23 12 8 0 1 58 19 250
2018 Non-visible minority 26 33 23 10 6 0 1 60 17 3958
2017 Visible minority 32 31 19 10 6 1 1 64 16 241
2017 Non-visible minority 30 32 20 11 6 0 1 63 17 3795

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 28 18 17 6 1 1 58 23 250
2018 Non-visible minority 26 32 22 12 6 0 1 59 19 3954
2017 Visible minority 30 34 16 13 5 1 1 65 19 239
2017 Non-visible minority 28 32 21 11 6 0 1 61 18 3793

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 31 21 13 9 1 0 57 23 248
2018 Non-visible minority 29 32 20 11 6 0 1 62 18 3954
2017 Visible minority 31 31 19 10 8 1 1 62 18 241
2017 Non-visible minority 31 32 19 11 6 0 1 64 17 3799

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 30 19 11 3 2 1 65 15 248
2018 Non-visible minority 37 32 18 8 3 0 1 70 12 3951
2017 Visible minority 32 39 14 7 6 1 1 72 14 239
2017 Non-visible minority 39 31 17 7 3 0 1 72 11 3788

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 25 14 7 4 0 1 75 11 248
2018 Non-visible minority 52 27 11 5 4 0 1 80 9 3952
2017 Visible minority 54 23 13 5 3 0 2 78 8 239
2017 Non-visible minority 56 24 12 5 2 0 1 81 7 3804

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 22 6 3 3 1 4 87 7 248
2018 Non-visible minority 70 15 6 2 2 2 4 90 4 3947

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 16 10 6 8 1 3 75 14 251
2018 Non-visible minority 69 15 7 3 4 0 2 86 7 3944
2017 Visible minority 69 13 4 5 4 2 3 86 10 242
2017 Non-visible minority 73 13 6 3 2 0 2 88 6 3806

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 31 15 5 3 0 0 77 8 251
2018 Non-visible minority 46 32 14 5 3 0 1 78 8 3962
2017 Visible minority 50 30 10 4 3 1 1 82 7 241
2017 Non-visible minority 49 31 12 5 2 0 1 80 7 3807

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 25 11 6 10 0 0 72 17 250
2018 Non-visible minority 51 24 12 6 6 0 1 76 12 3950
2017 Visible minority 61 15 7 9 6 1 0 77 16 242
2017 Non-visible minority 58 22 10 6 4 0 1 81 9 3805

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 16 6 1 1 1 19 89 3 245
2018 Non-visible minority 54 15 7 2 1 0 20 87 5 3941
2017 Visible minority 57 15 4 1 3 0 20 90 5 242
2017 Non-visible minority 57 14 6 2 1 0 20 89 4 3802

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 29 8 4 1 1 5 86 5 250
2018 Non-visible minority 51 27 12 4 2 0 3 81 7 3948
2017 Visible minority 56 26 10 1 2 0 4 86 4 241
2017 Non-visible minority 57 25 10 3 2 0 3 85 5 3786

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 20 13 6 12 1 3 68 18 250
2018 Non-visible minority 50 18 12 8 10 0 2 70 18 3959
2017 Visible minority 49 20 10 8 8 1 3 72 17 243
2017 Non-visible minority 49 20 12 8 9 0 2 71 17 3811

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 39 13 3 3 1 1 81 6 250
2018 Non-visible minority 48 31 13 4 2 0 2 81 5 3961
2017 Visible minority 50 26 13 4 3 1 3 79 7 242
2017 Non-visible minority 53 29 11 3 2 0 2 84 5 3804

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 27 36 15 4 0 0 45 19 250
2018 Non-visible minority 15 32 34 14 5 0 0 47 19 3980
2017 Visible minority 15 29 40 10 5 0 1 45 16 243
2017 Non-visible minority 14 32 35 13 5 0 0 46 18 3814

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 20 42 21 10 0 0 31 27 248
2018 Non-visible minority 10 19 38 23 11 0 0 33 29 3952
2017 Visible minority 4 16 45 25 9 1 1 34 21 241
2017 Non-visible minority 8 18 37 24 12 0 1 36 26 3797
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 27 23 11 15 2 2 22 78 249
2018 Non-visible minority 18 25 24 15 17 2 0 18 82 3969
2017 Visible minority 19 24 23 13 18 4 0 19 81 243
2017 Non-visible minority 17 23 23 15 19 2 0 18 82 3813

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 182
2018 Non-visible minority 33 3126
2017 Visible minority 32 188
2017 Non-visible minority 29 2984

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 183
2018 Non-visible minority 40 3125
2017 Visible minority 35 188
2017 Non-visible minority 37 2984

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 182
2018 Non-visible minority 23 3114
2017 Visible minority 16 188
2017 Non-visible minority 18 2984

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 183
2018 Non-visible minority 59 3127
2017 Visible minority 46 188
2017 Non-visible minority 60 2984

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 182
2018 Non-visible minority 5 3107
2017 Visible minority 8 188
2017 Non-visible minority 3 2984

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 183
2018 Non-visible minority 32 3120

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 184
2018 Non-visible minority 33 3121
2017 Visible minority 37 188
2017 Non-visible minority 35 2984

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 11 37 15 11 6 21 173
2018 Non-visible minority 4 37 19 11 5 25 2992
2017 Visible minority 11 45 18 7 4 14 185
2017 Non-visible minority 6 42 18 11 4 19 2905

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 38 62 182
2018 Non-visible minority 32 68 3125

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 20 16 7 10 1 7 64 19 250
2018 Non-visible minority 37 19 16 9 10 1 8 61 21 3961

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 27 18 13 22 2 3 44 37 183
2018 Non-visible minority 13 25 17 20 21 1 3 39 43 3150
2017 Visible minority 20 27 16 13 18 1 5 49 33 189
2017 Non-visible minority 13 24 14 19 23 1 6 39 46 3010

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 14 23 17 32 2 4 22 53 183
2018 Non-visible minority 4 13 17 21 37 2 6 18 63 3149
2017 Visible minority 5 13 11 25 34 3 9 21 67 189
2017 Non-visible minority 4 11 12 17 44 3 8 16 70 3003
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